Lorraine I.

18 de sep. de 2016

I cant say enough about the service I received, my salesman Len Rizzo, couldn't do enough for me. He made buying my RDX a real pleasure. Bev Soltoff Internet Sales Mgr., since my surgery, she showed deep concern on my progress and made a real effort to keep me informed on the latest sales. The Financial Mgr., explained every form before asking for my signature. The staff were all considerate and respectful I would highly recommend them.

cantdrvinnv

9 de sep. de 2016

Loved my salesman and vehicle that I purchased. However, prepare to sit a LONG time as there is only one person handling financing! I was told that they could handle an out of state registration process, up front. Come to find out they had no clue how to handle this process, what the fees would be and what paperwork would be required.I am now unable to drive the vehicle as the temp tag expired. I receive emails from my salesmen, (THIS IS NOT HIS JOB) that have been forwarded 100 times requesting paperwork. I complete said paperwork exactly how they asked, pay $25 to mail it back only to have them say I filled it out wrong!I will stick to Honda next time!!

D.Lewis

16 de ago. de 2016

STOPPED IN ON A FRIDAY AFTERNOON JUST LOOKING FOR A REPLACEMENT VEHICLE , WHEN I RAN INTO JOHN KIM AND THE EXPERIENCE WAS GREAT . JOHN TOOK HIS TIME AND WAS NOT PUSHY AT ALL. ALL MEMBERS OF MANAGEMENT WERE VERY HELPFUL AND MADE SURE THAT I GOT THE BEST DEAL POSSIBLE . THANKS AND I PLAN TO RETURN BACK IN THE FUTURE .

chcachrycola

15 de ago. de 2016

Came into look at an off-brand used car. The staff could not be nicer. Friendly, knowledgeable, facilities top notch. Auto Mall even has a private test track! When I go to make my final purchase, I hope it will be in Turnersville!

HondaBuyerNow

13 de ago. de 2016

Great buying experience with Acura of Turnersville. Initially, I had a bit of a rough start but after speaking with the General Manager, Tim Boylan, he went out of his way to make sure I was completely satisfied. I received an unbeatable deal on my new 2017 Acura MDX. Also, Mr. Boylan really went out of his way tracking down and securing a difficult color combo for me as well. Before you buy an Acura anywhere else give them a chance, I'm sure they will bend over backwards to make you a satisfied customer as they did for me.

shermaro

13 de ago. de 2016

Last week I bought a 2016 Acura MDX.The Turnersville saleswoman, Jaseli Romos, was the essence of professionalism: positive, cheerful, zero pressure, well informed, cooperative, accommodating. My decision to by from a dealer closer to home was made purely because of time pressure. If I am again in the market for a car, I will certainly call Ms. Ramos first, and I recommend her without reservation.

Sharon

27 de jun. de 2016

I had the privilege of buying my Acura TSX from Bob Toll. From the moment I walked into the dealership he gave me his full attention. He made the deal work and that is what we wanted. I highly recommend when you go into Acura Turnersville to ask for Bob Toll, he knows what you want.

Susie

22 de jun. de 2016

Many thanks to the Acura Turnersville sales team! We leased our 3rd MDX from Turnersville and they did a great job making the process easy. Len Rizzo is a great salesman and we love the MDX - thanks again for the great experience!

Used car #4

6 de jun. de 2016

Thanks to Bob Toll for assisting with the buying process and following thru on all the commitments with the deal . He got me a used car loan rate lower than my bank. The finance officer was polite and knowledgeable with that part of the process smooth as can be. I would not hesitate to return for future business.

WayneK

22 de may. de 2016

We have been going to this dealership for many years. I think this RLX is the 7th car we've bought there. They have consistently provided great service and support, and when a sale was involved we've always felt we were given a great deal.

Jimmy A

22 de abr. de 2016

This is now at least the 6th Acura we have purchased at Acura of Turnersville. I am in the retail service industry and know how important it is to deliver a high level of customer satisfaction. This dealership has figured it out and executes at a high level. From our very attentive and personable sales person Bob Toll to the service department and everywhere in between; we experienced nothing but the highest level of satisfaction. We will be back!!

Acura Fan

21 de abr. de 2016

Acura of Turnerville is the best when it comes to the customer experience 10 out of 10. My saleman Bob Toll was understanding and caring and very knowledgeable when it comes to the product. He is the example of Quality Customer Service. If you every want to buy a car go to Acura of Turnversville and asks for Bob Toll.

Ed C

21 de abr. de 2016

My wife and I cannot say enough good about Acura of Turnersville when it comes to customer focus. We have bought 6 cars from them, our last one being a MDX. Bob Toll was awesome, took the time to walk through the car and our options for buying vs, leasing and made sure we understood everything before we signed. Dawn in finance explained the different warranties and made suggestions to us based on the terms of our loan. With service like this, we will continue to be a long lasting client of Bob and Acura of Turnersville!

RW

21 de abr. de 2016

I'm currently thinking of upgrading from a Honda Civic Si and Acura is at the top of my list. I recently started shopping around and stopped at Acura of Turnersville to check out a few models. I was greeted pleasantly by Mike Theil who was extremely helpful even though I pre-faced the conversation with my intentions of not buying anything during the visit. He was courteous, attentive and knowledgeable about the line-up and even offered to show me other brands if I was more interested in a used vehicle. Not once was I confronted with any high-pressure sales tactics or felt pressured to buy when I wasn't ready. A very no-stress experience and if I do decide to purchase in the coming months I'm definitely stopping back.

Scott Ramalho

18 de abr. de 2016

My wife and I had the pleasure of working with both Bob Toll and Len Rizzo on a new lease agreement. They worked around our busy schedules and ultimately the numbers that were discussed through emails became the final deal. I hope to keep this relationship for all my future car buying needs.

Uncle O

16 de abr. de 2016

My wife and I have established a relationship with Bob through the years. We first met him 5 years ago. Since then, we have purchased 3 different vehicles. He is knowledgeable about the product. He is warm, pleasant, and funny. Most importantly, he delivers on his promises without any level of hassle.If you want to have an enjoyable car buying experience, walk away with a deal, and establish a new friend, we recommend Bob! Because of him, we are loyal to our salesman and the Acura brand.

Dave S

12 de abr. de 2016

Bobby Toll has provided great service in the car sales process for my past two cars which I enjoyed a very lot. Trustworthy salesman that works with you to get you in the car you want. I have recommended him to several other people which I know have dealt with him too and have nothing but good things to say about the service he provides.

Amy

12 de abr. de 2016

Coming from a family who loves their acura's, I would like to comment on the outstanding customer service received by Michael Thiel. We have interfaced with countless sales representatives from multiple dealers over our lifetimes. Without a doubt, Mike has been the best sales person we have dealt with in many years.

Phil's Mom

11 de abr. de 2016

When I decided to trade my previous auto for a newer car, I had the good fortune to stop by Acura in Turnersville NJ. From the start, I was so very pleased with the way I was treated. First I was greeted by a gentleman named Bob Toll. He showed an interest in what I was looking for, what I was trading, and how much I could spend. As a woman shopping alone, I truly appreciated that he gave me the comparisons on the cars I was interested in, suggested I test drive both vehicles, and then asked the right-on questions so that when I finally made my choice, (and I do mean "Finally"), I felt good about my decision...not one I was talked into. Bob, thank you for your patience, your time, and, your sense of humor. You made this purchase a most enjoyable one. And I love my car!!!

Carmine T

11 de abr. de 2016

My experience with Acura of Turnersville and Bob Toll was awesome. The whole process was smooth and Bob stood by us the whole way. I am definitely going back to him when that time comes....

cookieG

11 de abr. de 2016

My experience at the Acura dealership in Turnersville was excellent! From start to finish this was probably the most relaxing time I've ever had purchasing a vehicle, primarily because my salesman Mike Thiel was extremely attentive, had an excellent knowledge of all the cars I looked at, he genuinely seemed to care about getting me the best deal that he could, and he kept me entertained during the process. I never felt pressured or obligated and he answered any and all questions I had, with a smile... He was with out a doubt the most pleasant car salesman I've ever dealt with, and will gladly purchase all of my vehicles from him in the future.

Kate New MDX Owner

11 de abr. de 2016

Len Rizzo helped us to lease our new Acura MDX. His service was efficient and honest and he made getting a new car even more enjoyable. He also made himself available to us should we have any questions and when I called him, he was quick to get my questions answered. His enthusiasm for us and our new car was contagious and it made the experience that much more fun. I would highly recommend Len and Acura of Turnersville. They are top notch! (So are their cars. :-) )

Acura Fan of Turnersville, NJ

10 de abr. de 2016

I would like to take this opportunity to share my recent experience with Acura of Turnersville,NewJersey. My Acura Consultant Mr. Michael Thiel was very professional with a pleasant demeanor at all times. He was knowledgeable and able to answer all of my questions regarding the vehicle of my interest. Mr.Thiel provided excellent Customer Service this was demonstrated by his willingness to explain specific features of the car and assisting with set up. I can honestly say that Mr. Thiel did all of these things thoroughly within a time frame that certainly met my needs on the day of my visit to Acura of Turnersville. My overall experience is a 10 + in all areas, Acura of Turnersville is # 1 .

Elba Iris Echevarria

10 de abr. de 2016

Bob Toll .... Has helped me over the years with my cars. Always there when I need to ask s question or need info on a vehicle ..... I will be back in 2 years n Bob will be there for me again. Thanks Bob.

Acura Driver

9 de abr. de 2016

I can't say enough about how easy & great it was to work with Len Rizzo & Kieran Sweeney at Acura Turnersville. Both are very professional and had the patience to deal with me to make sure I was buying the right car. No pressure and very easy process. This is the 2nd time I used Len Rizzo and I also referred him to my brother, who helped him buy a car a month ago. It's very refreshing to know that people like Len are still out there in the car selling business - very hands off and knowledgable about the product.

Chuck Ideo

9 de abr. de 2016

Bob Toll Bob is a great dealer , never feel pressured any time i walk into dealership looking to lease or buy a vehicle .He makes me and my family feel very comfortable every time we walk in , Bob never rushes us and is always a gentleman all the time , smiles and is very helpful . I personally hated to buy/lease cars/suvs because dealers really dont care about customers they want to make their sale and go on to the next customer , since i met Bob Toll i don't mind looking for a car/suv anymore. Bob is a pleasure to deal with.. Also want to mention Service Personnel Jim MaGee Jim is another great guy who is very friendly and very helpful all the time. All the other service workers all also very good i just don't remember their last names This was my pleasure to write this review

Erin K

8 de abr. de 2016

Bob Toll was very helpful and came through with everything he said he would deliver. He took the time to make sure that I was satisfied with our purchase and went the extra mile to make it happen.

IHeartBob

6 de abr. de 2016

Bob Toll was the salesman and was attentive and entertaining. Never felt pressured and was professional in his communications. Did not feel the same with other area Acura dealers. Best complement is that I didn't hate he process, and I HATE buying cars.

LBA

6 de abr. de 2016

From sales to service I've always had a great experience at Acura Turnersville. Jim Magee always offers top notch customer service every time I visit. And my salesperson Bob Toll makes the purchase process quick and easy. It's always a pleasure anytime we visit the dealership.

Andrea C

6 de abr. de 2016

I absolutely love Acura of Turnersville. I have been dealing with Jim Mcgee in the service department for many years. He is the best! My 2006 Acura MDX had way over 210,000 miles on it, and he not only managed to keep her running strong, he also consistently saved me money in doing so. Each time I had the car in, I would stroll around and look at the newer models. Bob Toll was always there to greet me, (by name),and chat about the newest options and models. Never once did he try to high pressure me into even driving one. When it was time to buy my new car, I stopped in to see Bob. I can not speak highly enough about Bob Toll. He is professional, friendly, caring and an all around great guy. By the end of the transaction, not only did I buy the MDX, but my dad...an avid Audi fan, was trying to get my mom in to look at the RDX. (which she is going to do soon!) The dealership itself is clean, and offers a private spot with internet connection so you can get some work done while waiting. It's unusual to make a large purchase and walk away feeling as if you made a great deal, not to mention a friend or two. Thanks Bob and Jim!

Melissa

6 de abr. de 2016

Great buying experience from start to finish. Bob Toll was awesome! He truly went above and beyond to make sure that I was 100% satisfied with my 2016 Acura RDX. I have recommended him and Acura of Turnersville to many people. Great car, great dealership. 5 stars!!!!

Mike

5 de abr. de 2016

I had an excellent experience from start to finish at Turnersville Acura. I called in and initially spoke with Jaseli Ramos who was extremely professional and helpful. She made sure that when I came in for a test drive, the car I was looking for was available and she handed me off to Bob Toll. Bob was enjoyable to work with. I never got the feeling that they were trying to upsell me to a model that I didn't want. They were very helpful in assisting me with some issues that I had with a turn in of my prior vehicle to a different dealership. The overall experience was excellent - I would certainly recommend this dealership and Bob to anyone who is in the market for an Acura.

Wanda Pantoja-Alduende

5 de abr. de 2016

I am most satisfied with my recent purchased of an RDX; my first sport vehicle from Acura, but I am a return customer as this is my 4th Acura. I am trustful of the relationship I have build with my salesman. I will continue to deal with him: Bob Toll as he is capable and knowledgeable of his label and product. He is able to explain and describe the options, function, and terms clearly in a way a person who does not know cars understand. He has always made the buying car experience comfortable and devoid of stress. for me as I have become a confident and satisfied customer. I am looking forward to my next sports utility vehicle with Mr. Bob Toll's help as my RDX is becoming the most comfortable and pleasurable to drive car. What do I want next?..... The options are limitless with Acura vehicles due to style, performance and comfort offered.

Mike&Karen

5 de abr. de 2016

Bob was the best!!! He was on top of all the models we were looking at.

anna guida

21 de mar. de 2016

What I love about Acura of Turnersville is the staff! They are not only knowledgeable - but also, they treat you as though you are one of the family. Our sales consultant, Michael Thiel was most thorough, patient and professional as my husband and I perused their line of quality vehicles. On one occasion, I had the unique opportunity to meet Ed Gambone, the General Manager. He is a just and honest man seeking only to make your experience regardless of the outcome a noteworthy and enjoyable one. Stop by and visit - you will not only gain a top-rate vehicle but also a family!

Hykyrjoe

1 de oct. de 2015

I have 3 Acuras.. an o3 tl-s with 117K on it.. an 04 TL with 83K on it.. and a 2013 Ilx hybrid with 12K on it... when I need service.. I go to Turnersville Acura.. I talk to John Romano or Jim MaGee... I had a trans replaced here in my 03 after 105K.. went pure Acura reman.. installation:: flawless... issues:: none .. several 1000 miles later.. my 03 tl-s developed a miss... limped it back.. repair.. bad coil pack... repairs: flawless issues: none had my airbag updated as well due to recall.. issues: none Oil change on my ilx.. synthetic oil.. once a year with tire rotation.. repairs :Flawless..issues : none...I can talk to john and jim.. they will give me repair options and allow me to make my own decisions..I get my fluids changed there as well.. trans, power brakes, steering, cooling.. issues :none.. repairs flawless...they are perhaps a bit more than the corner garage.. or not.. depending on the service and the coupons available off their site.. but the thing that rules is.. they don't f with my time, money or mind... if you can find a better shop to handle your repairs on your Acura or Honda.. I'd say "Go for it! (and I don't believe you one bit!)I bought the 03, and 04 here as well.. though the ilx was bought from a Burlington county dealer.. still I service here...all in all.. the best bang for your buck comes from folks that know what the heck they are doing.. not from parts changers/guessers...spending just a bit more for repairs gets satisfaction from the end of the repair onward.. no shop is perfect..but these guys here rate very good to excellent.. even if the price is a bit more..going back for an oil change very soon... and I expect not 1 issue.

Shelleigh

17 de ago. de 2015

This is one of the dealerships my husband and I visited in our search for a used Nissan Versa for my use. We spoke with a salesman, Mike, and asked to test drive one. It was a Versa sedan in Brick Red. However, the car wouldn't start; the salesman needed to give it a jump. We felt bad for him. Anyway, it ran okay on the test drive. I liked it, but my husband didn't think it was a good buy at all. At my urging, he gave an offer - but only for much less than what they were asking for it - because it had a lot of miles, and it was a former rental, but mainly because it wouldn't start for the test drive. I am now very happy they didn't accept our offer. The salesman, Mike, was friendly, but the car was not for us.

RH

13 de ago. de 2015

Len Rizzo provided a pleasant and professional car buying experience. His knowledge of the product was exceptional and his approach to sales was refreshing. I never felt overwhelmed or pressured. He made the entire experience light and comfortable. I'd make my next 10 car purchases Acuras if Len was selling them.

ST

31 de jul. de 2015

I have to say this has been the BEST car experience I have ever had!! The team at Acura Turnersville is outstanding!! Tim Boylan, the Sales Manager was such a pleasure to work with. He gave me straight answers which I completely appreciate. There was no back and forth numerous times to come to an agreement with price. Joe Ricevuto was great in explaining all of the paperwork and features of the car. And Bill, the additional driver who came with Joe to drop off the car was very kind and courteous. The ease with which they worked together to get this deal done was bar none. Even more, I truly appreciate that they were able to drop off the car, right to my driveway!! That was a huge hurdle for me, but they were great about it!! I am telling everyone I know who wants a new car about these guys and Acura Turnersville. My experience was outstanding!! Thank you, Stephanie

EG

16 de jul. de 2015

Len Rizzo, was very helpful. He's a good salesman . Would recommend to family & friends. Thanks again , Len

DR

10 de jul. de 2015

Joe Ricevuto made this purchase the easiest one I've EVER had to complete. Was a total pleasure to deal with him and Acura Turnersville. Couldn't be happier! Thank you for the wonderful experience.

Joel Torres

8 de jul. de 2015

Fantastic dealership to go get a vehicle (new or used). I just purchased my 3rd Acura from them this past Monday and I couldn't be happier. My salesman was Jay Rubino - he was awesome from start to finish. Mind you all my wife and I did was pull in to "see" what were the possibilities of trading in my 09 TL for one of the new TLX models. Another 5 Stars goes to everyone who expedited the experience. Normally car shopping takes 4 - 5 hours. We were in and out of there with a new car in less than 3 hours (may have been less). With that kind of service - I will continue to buy from Acura of Turnersville.

John Clark

6 de jun. de 2015

Bob Toll has now sold myself, my wife & son 6 vehicles! What started out as a normal sales transaction became nothing but. I consider Bob Toll a friend, a very close friend. Can't wait to spend a Sunday in Wildwood with you brother! John & Kimberly Clark

JT

1 de jun. de 2015

The parts department was not helpful. First I waited a least ten minutes before anyone would wait on me. In the distance I could hear yelling and cursing between people in that department. It took another ten minutes for the employee to locate the part I needed. I will not do business with this dealership again. The department is run poorly and staff is rude.

B.V.

17 de abr. de 2015

The used sales manager Bert Quinones is the worst person to deal with I have came across yet. HORRIBLE customer service and attitude. Have bought cars and he is the worst sale person i have ever spoke to yet. Told me he didnt care if I bought a car or not. Didn't buy due to how bad he was.

dexx51

14 de oct. de 2014

I have rarely purchased a car with an experience like I had at Acura Turnersville. My salesman, Mike Thiel, was remarkable. His patience along with a great personality, along with his zeal to get a great deal for me left me with a good feeling. Everyone there working together to make the deal was amazing. I recommend Mike and the dealership highly! Thanks again.

maria.early.7

4 de oct. de 2014

Purchased a 2009 acura tlMy salesman was awesome fromThe timeWe walked in tillThe timeWe walked out ... Quick process very nice people ,.. Very welcoming .. Our salesman showed us everything about the car allThe features and took us to test drive ,. We are happy acura customers thank you Michael thiel

James Tota

4 de oct. de 2014

This was the best car buying experience I've ever had. Bev Soltoff, the Internet sales manager, was on my request in a flash and within two days of contacting her I was in the dealership picking up the car. The car was exactly what I wanted at the price I wanted. Once in the store, Len Rizzo walked me through the purchase, the car itself, functions, but made it seem easy and not the least bit intimidating. The whole team, everyone I came in contact with, were so courteous and professional, I couldn't believe it. Absolute best car buying experience ever. If you are thinking of buying an Acura, this is where you want to go.

Joey Szarak

1 de oct. de 2014

Saw a car online and it was on the list of one of the vehicles I wanted to check out. After just nearly missing other dealership selling out their vehicles, this was bumped up to first on my list and I'm glad it was. First place I actually took a look for my new Acura at and was the last. I'm extremely picky and know exactly what I wanted and this dealer didn't play no games. I got my car and they earned a new happy customer and I most likely will be going back there again in no time for another vehicle! The car overall is great, no major issues, runs flawlessly, and got it for a decent price! Thanks again guys.

twins14

24 de sep. de 2014

We just leased an Acura and could not be happier with our experience. This dealership far exceeds any other experience at any other dealership. They are not pushy and make you feel at ease the whole time. They treated us like friends. Mike Thiel is amazing and even spent over an hour with me the day after we got the car to make sure I knew how to use it! Great guy!

43eggharbor

15 de sep. de 2014

Needed to replace a vehicle for my daughter and after looking at several cars in my area I called and spoke to Bob Toll at Turnersville Auto Mall. I explained what I was looking for and he personally went out to the vehicles we discussed and checked them. Called me and gave all of the particulars.After looking at a few cars locally, we elected to make the drive (over an hour) to look at the cars at Turnersville. We got there at about 5:15 PM on Saturday - dealership closes at 6:00 - and of course it was pouring rain. Bob brought both cars into the building for us to see them side by side. The people at the dealership stayed well past 6:00 to accommodate us - for a used car!The dealership is one of the biggest that I've ever seen and has it's own test track, which makes a test drive very easy. Don't let the size of the dealership scare you - seems like real people work there.No hassles - No pressure - No nonsense. My daughter drove the car home.Bob is easy to talk to and I found him to be honest, up front and did the homework on the two cars we were looking at... maybe he's not a used car salesman after all!I would recommend at least calling him if you're looking for a new or used car as it might just make it easier for the buyer.FC

Frank

15 de sep. de 2014

In looking for a replacement car for my daughter I would not normally drive over an hour in the rain to buy a used car - but I'm glad that I did. Called and spoke to Bob Toll about out needs. He personally went into the lot, looked at the two we were interested in, reviewed the specs for each and responded within hours. No hassles - No pressure - No nonsense. The dealership stayed well past the 6:00 closing time without complaint or attitude. My daughter drove the car home. Bob is easy to talk to and I found him to be honest, up front and did the homework on the two cars we were looking at... maybe he's not a used car salesman after all! One of the best dealerships that I've experienced. I would recommend at least calling him if you're looking for a new or used car as it might just make it easier for the buyer. Frank

donadeol

31 de ago. de 2014

Great friendly sales associates who were very helpful. Definitely would recommend to others to go to this dealership. Andrew Fang was a pleasure to do business with and I was happy to purchase my second Acura from him. Christopher was very helpful too.

Jgabrieli

27 de ago. de 2014

I bought my 2005 Acura RL for a great price in February along with a service plan. I had it in for repairs and there was some confusion about what the service plan did and did not cover, however once the situation was explained, Balal offered to cover half the repair even though it technically wasn't covered by my plan. I've had it in for service a few times and I've been impressed with their efforts to actually save me money. Thanks guys!

peteconners

22 de ago. de 2014

Mike Thiel was a pleasure to work with on the purchase of a used 2011 Jetta SE for my daughter. He was courteous, prompt, and detail-oriented. Thanks to Mike for his service.

don.garvey

10 de ago. de 2014

I walked into this "super" dealership with an extensive list of used cars that I wanted to take a look at across the multiple Penske "of Turnersville" dealerships. The fact that I started on the Acura lot was a coincidence, but I couldn't be happier that I did. Jay Rubino met my son and I as we were hunting for a specific car. He was happy to find the specific one I was looking for on that lot, and brought me a clip-board so I could list all of the others. Jay proceeded to drive me across the different dealerships, finding each and every car on my list. At every stop he gave me all of the time I needed to sit in the cars, "inspect" them, and get a feel. Jay never hovered, never interjected -he let me think and do what I needed to do. I don't know if you've ever had a chance to car-shop this way but I have to tell you, it's a pleasure.As we spoke throughout the tour, Jay ended up obtaining a strong sense of my taste and what I was looking for and really helped guide me in my selection process (though he never steered me away from any of my pre-determined selections). Jay is a complete professional - he didn't once ask what my budget range was (despite 45-50 minutes of hunting and test driving cars) and he didn't ask if I had a trade until it was time to begin negotiations.I found my new vehicle and the negotiation was practical, straight-forward, and quick. I never had to deal with anyone but Jay (so no rotating cast of characters) and I never felt rushed. The particular vehicle I purchased was an "As Is" model. I noticed two minor "defects" (neither required parts) on the once-over and I was promised a "We Owe" to do the work. Ten minutes later the manager, Balal, came over and told me he had a free tech and started the work immediately. It was late in the day and the deal was done, all papers signed - but the car was still on the rack. This didn't concern me (I was told it was a four hour job), but I noticed the dealership closing around us. Balal and Jay offered me a car so they could finish the work Monday, and even offered to bring the car to me so I wouldn't have to make a trip back. This disappointed me - who wants to go through all of the work of researching, test driving, and selecting a used car and then have to drive some other car home? I didn't complain but I think both Jay and Balal sensed my annoyance. They spoke with the mechanic who explained that he wasn't going to stop working, it's not the kind of job you leave and come back to. With that understanding, Jay offered to stay late so we could take possession of the car that day. A good hour after closing, the car was finished, Jay waited with us the entire time.I know it's a big deal to get stuck at work late on Saturday, I've been there many times. I never once sensed any irritation or annoyance from the staff at Acura Turnersville - they were all total pros.If you're in the market for an Acura, make an appointment with Jay, you will not be disappointed, but even if you aren't in the Acura market, check their lot - working with this team is well worth the effort/experience and I plan to do it again.

dgal04

8 de ago. de 2014

My experience with Bob Toll was one of professionalism with a human touch. Bob understood my situation and my price point, he listened to my concerns and understood my circumstances. He put my daughter and myself at ease during a difficult time. He assisted us while turning in one lease and transitioning us to another. Bob is confident, knows his product is friendly and has extended himself to make our overall experience with your dealership a positive one.

deliat

1 de ago. de 2014

Mike and Andrew did a great job in negotiating my lease. It was quick and to the point without the usual 'day lost at the dealership'. I got the deal I wanted. Taking delivery was quick and easy with a full overview of the new car features.

BRR239

26 de jul. de 2014

Thanks to Mike Thiel at Acura of Turnersville, my car buying experience was great. No pushy sales tactics and extremely friendly customer service from both Mike and Tim Boylan. While I had help from a family member in negotiating a deal for my car, Mike was very accommodating and worked with me in getting a great deal for both my car and my trade in. I would strongly suggest asking for Mike Thiel by name if you are interested in an Acura or any vehicle on their lot.

argehome

25 de jul. de 2014

We just purchased our 5th car from this dealership and the experience is always top notch. From our sales person, Bob Toll, to the service department; everyone treats you like you're the only and most important customer they have. A top notch team that I would highly recommend!!

Steccd

21 de jul. de 2014

I have bought 5 Acura's from this dealership over the years. I keep going back because of the service and staff. Andrew has always worked with me on the price for all 5 of my purchases. It's nice to deal with the same person and feel comfortable that they know what your needs are even before you say it. Jay has been my sales consultant in the last two purchases and this round I had the pleasure of meeting Lenny. Jay is a gem when talking about the updates to various Acura models and always remembers my birthday. It's nice to get his birthday emails. These guys truly work like a team and make me feel like family. They are efficient and respectful of my time especially when it comes to getting the paperwork done. Thanks again for your help over the years!

ChrisNAlyssaMantua

21 de jul. de 2014

Bottom line pricing. True professionals in their field and an experience that matches the quality of the vehicles. They were even willing to let my a wife and I take home the vehicle for a week before even talking numbers! If you are even debating on the idea of purchasing/leasing a new vehicle, go to Acura of Turnersville. Not an ounce of pressure. Thank you Mike, Tim and Balal

Stephtonybro

7 de jul. de 2014

I decided to look for a new vehicle as the previous one were coming to the end of its time. I stop in at Acura Turnersville met Michael Thiel who I explained my scenario in terms of moving from old to new. He was very friendly, at first I was worried I'll get the whole sale pitch of I had to buy a car with them. But no, he talk to me as if we were friends gave some good advice. Which lead to the purchase of my Infiniti FX35. Thanks Mike.

GailBrooks

28 de jun. de 2014

A great experience w/ Mike Thiel! Did not expect the courtesy, quality, time and friendliness this salesman gave me! No hassles, straight, forward, and pulled no punches! Helpful i decision making, NO PRESSURE, and easy to talk with! Can't go wrong with Mike!

papagr

26 de jun. de 2014

Mike Thiel was very knowledgeable about the car and provided excellent customer service. I had a great experience and believe I received a great deal. I was impressed with the entire experience.

Kirk74

13 de jun. de 2014

I came to Acura Turnersville to look at an MDX Tech since the lease on my Ford Explorer was about to end. I was greeted by Jaclyn Sipple who took the time to show me all of the features of the MDX. Jacky showed this car off with such enthusiasm one could of had the impression that she was buying the car!! We test drove the vehicle on their awesome test track which demonstrated the handling and agility of the car. At no time was I rushed back to the showroom to negotiate the deal. After taking several laps I was anxious to get back to see just how hard this lease was going to be on my wallet as I was very impressed with the MDX. When we got back to the showroom I was asked if I wanted to discuss the cost of the vehicle, this was not assumed, which to me shows great respect. The General Manager Balal introduced himself to me and worked with Jacky to get me the best lease. Dawn handled the paperwork with tremendous efficiency and took her time explaining the process. At delivery, Jacky went through the vehicle with a fine toothed comb making sure I understood the features of the car. Several times I was given reassurance that I could always call or stop by with questions if needed. Overall, I was treated with respect and at no time did I feel uncomfortable or pressured. It was a pleasure working this this team. I highly recommend them!!

acmiletta

9 de jun. de 2014

These guys are really awesome and easy to work with. They put me in my 2015 RDX with the pricing I was looking for. Theres no doubt I will return. Thank you very much. Your awesome!

3PPA

6 de jun. de 2014

My wife and I bought a 2014 MDX today from Mike and Tim. We had no prior experience with this dealership and we were pleasantly surprised with how positive and respectful the entire experience unfolded. We were not planning to purchase this quickly but Mike and Tim we so accommodating and reasonable that we could not walk away! I would recommend these gentlemen to anyone who wants an honest, no pressure buying experience. It was a pleasure to allow them to earn our business and I will gladly recommend and purchase from them in the future.

ReinaldoKuri

25 de may. de 2014

Throughout the entire Acura ILX purchase experience Jay Rubino was a phenomenal sales & leasing consultant. Not only was he exceptionally knowledgeable regarding the lease, he also provided thorough answers to any questions I had. Even after the purchase was finalized, Jay stayed in touch to ensure I was completely satisfied with the Acura ILX. He even, more recently, wished me a Happy Birthday. I was blown away by the superior service that was offered. I am extremely likely to recommend Acura Turnersville to friends and Family. The customer service provided exceeded my expectations and guaranteed my continued loyalty to Acura Turnersville.

Moniqueamo

17 de may. de 2014

I am so pleased with the service I received from Turnersville Acura! Len Rizzo, as well as the the rest of the staff, are very warm and welcoming. No pressure and no BS! Leasing my new Acura been a great experience and I look forward to dealing with Len in the future!

ecilurso

14 de may. de 2014

My wife and I cannot say enough good about Acura of Turnersville when it comes to customer focus. We have bought 5 cars from them, our last one being a TL. Bob Toll was awesome, took the time to walk through the car and our options for buying vs, leasing and made sure we understood everything before we signed. Dawn in finance explained the different warranties and made suggestions to us based on the terms of our loan. With service like this, we will continue to be a long lasting client of Bob and Acura of Turnersville!

Danne

13 de may. de 2014

We love our new wagon!!! We had a great experience w Jackie Sipple!! She was amazing n very patient w our requests. She is a great salesperson n will continue to do business w her in the future. Two very happy customers!!!

Anthonypisc

17 de abr. de 2014

Len Rizzo, I cant thank you enough for you patience and professionalism. I came to Acura not really sure that i was going to buy a car. The price I saw I couldnt pass up. Incredible deal, incredible staff. I have not one negative thing to say about the whole experience. Tim Boylan finalized all my paperwork and warranty information and i know gave me the best deal possible as well. Len was extremely patient with me becuase I know that I am a very difficult customer, I wont leave with a car until I know that it is the least possible dollar amount I will pay. I really believe that was the case. Len was very patient back and forth and back and forth to assure I got what I wanted. Very down to earth and did not harass me either. I cant thank you all enough for everything and I appreciate your help. I would definitely recommend Len Rizzo as a salesman and Acura of Turnersville to anyone in the market.

Laura

28 de mar. de 2014

These are some of the nicest sales people I have ever dealt with and they really put all my worries at ease. They listened to what I wanted and made it work between the price colors and features. Jackie was my sales person and she was so awesome. She really made me feel comfortable and I knew I made the right choice in the car I chose when I left. She stayed late with me to set up the features and stays in contact to make sure your happy with the purchase. Even after we decided to buy the other people in the building were so friendly and talked with us so I didn't feel like a sign and goodbye. I recommend this place to anyone shopping around.

Wilner

25 de mar. de 2014

I have been purchasing our automobiles from Mr. Toll for many years. He is honest, I have always been treated fairly with price and have never been disappointed with the vehicle I purchased. The service department is also wonderful.

Lisa Ann Wilner

25 de mar. de 2014

I have purchased cars from Bob Toll for over ten years. We have followed him to the Aucra dealership and we now are an Acura family. We have three drivers and each car was priced fairly and the service department, Jim Mcgee, is incredible. We have a new driver starting this summer and that car will also be purchased from Bobalong with a new vehicle for me this fall. We are always treated fairly and very satisfied with the cars.

J. Mathew

20 de mar. de 2014

Hands Down, one of the best customer service experiences I've had at a car dealership!!! Being an Acura owner I'v always had my TL serviced here when needed. And as always I had a great experience in their service department. This was the first time I would be buying a car from there. And I tell you what, they were consistent!! Kieran Sweeney my sales rep did a great job getting me into my brand new 2014 MDX. Not only gave me a great price but worked with me and my schedule to close the sale, even coming in on his day off to make sure everything went smooth. Also, like to thank Bilal the sales manager and Tim the Business Manager for being extremely helpful and accomdating to my needs. Good group of guys. Over all it was an awesome experience!!

Tmeteyer

15 de mar. de 2014

My wife and I recently purchased a new Acura RDX fromAcura Turnersville. We were somewhat apprehensive as we haven't purchased a car in several years and didn't know quite what to expect, though we were expecting tons of sales pressure and attempts to gouge or trick us.We were quite pleasantly surprised with the superior treatment we received from Mike Thiel, the salesman and Brian Krykewycz, the sales manager. These two gentlemen were surpurb! Mike spent a lot of time with us on our three visits to test the car and learn about it. He was never bored with all our questions, some of which I'm sure sounded pretty simple to him. He was great. Brian was clear and to the point when it came to pricing. MHe gave us a great price and there was no pressure at all. The process could not have been simpler.We highly recommend Acara Turnesville when looking for a car and plan to refer our friends to Mike and Brian.

walkeral

9 de mar. de 2014

Recently I stopped into Turnersville Acura to trade in my used Acura TSX and get a new TSX. The personable experience I received from my sales agent Bob Toll was OUTSTANDING! He was able to provide me with a few solutions that matched up to what I was looking for and made sure that I was doing what was in the best interest for my personal situation. In addition Tim Boylan in Finance was able to get everything processed in a very expedited manner so that I was able to be out in my new car in now time! Because of my amazing experience I quickly referred my parents to Turnersville Acura because they were about to trade in their car. Bob worked with my mom over the phone to get everything lined up so that all she had to do was drive in and pick up her new car! I would highly recommend Bob and Turnersville Acura to help all of my friends and family because I trust them, the service and personal feel are impeccable and overall the experience was just exceptional. I look forward to working with this team in the future when it is time for my next car!

JIMD

7 de mar. de 2014

LOVE BOB TOLL, JIM MAGEE AT ACURA, THAT'S WHY I CAME BACK

Jamiequinnacura

5 de mar. de 2014

Always a great experience at Turnersville! I bough a 2008 mdx a couple years ago from there. Service then was great and continues to be every time I go back to get my car serviced. I recently leased a 2014 ilx, was in and out relatively fast and could not have been happier with my experience. I will be back and definitely recommend to others.

macfarland

4 de mar. de 2014

On Friday 2/27 my husband and I went to Acura to purchase a used car, that was not an Acura. We took the car out for a spin (not able to go over 20mph) on their test track. It appeared to ride alright,although the warning lights came on for the car. Our sales rep. assured us that it was for air in the tires. I liked the car and was still interested in purchasing it. This car didn't have an owner's manual and I asked them to get me one, they hemmed and hawed and could not produce one. I asked if this was a certified used car as other dealers certify all used cars (no matter what the make of the car). They indicated no. Warning bells for me went off, but I still liked the car. Needless to say, With this car dealer the adage buyer beware is most appropriate for non Acura cars. Since when we left the dealer, they hadn't even filled the tires with air nor made an effort to provide an owner's manual, kept saying we will look into it. As we were driving home the check engine light came on as well as other bells and whistles lights, since I didn't have an owner's manual, we weren't sure of the meanings of the lights. Since we have been home went to our cars dealership to get an owners manual plus some other key cards needed to properly operate the vehicle. I would not recommend this dealership for the purchase of non Acura cars. So far too many problems.

J&GKEL2014MDX

27 de feb. de 2014

My wife and I, were treated professionally from the moment we walked in the door. The knowledge of the vehicle displayed by Jaclyn Sipple was second to none. Management could not have done, anymore to please us. The total process was one of our best experiences purchasing a car. Once again, Thank You John & Gina Kelly

Michael

25 de feb. de 2014

Great group of people. Very Honest and straight forward. I had a very good experience with everyone throughout the process. Their pricing was excellent from the start. Landed up with an great deal and the car/color I wanted. I highly recommend using Acura of Turnersville.

Disappointed

21 de feb. de 2014

Had bought a car here in the past and was treated fairly, so expected similar experience. Wrong! Received a reasonable "internet price," but when we arrived at the dealership, not only was the treatment unbelievably sleazy and manipulative but, in at least one instance where accurate information was withheld until after the transaction was complete, probably illegal.

vgcmri1

17 de feb. de 2014

I experienced a professional sales experience in line with my expectations. Discussions surrounding pricing were responded to immediately and I found this dealership to be competitive with pricing received elsewhere.

Acura Fan

17 de feb. de 2014

This dealership met my expectations during a recent purchase experience. I found them to be quick to respond to questions with competitive pricing as compared to other dealers in the area. I also used this facility for maintenance and had no issues during my visits.

mchuppe48

14 de feb. de 2014

Excellent sales experience! Great customer service. Everyone was friendly, honest, and fair. Best overall experience from the many dealerships I have visited. I highly recommended this dealership.

raimondog

6 de feb. de 2014

I just purchased a new Acura from Turnersville Acura and had a really great experience. The sales personnel, Jay Rubino and Len Rizzo, were knowledgeable and helpful. There was no pressure whatsoever. My husband and I actually made several visits to the dealership before we made up our minds as to which car we wanted and whether to lease or purchase. Jay and Len advised us of the advantages and disadvantages of both options so we were able to make an informed decision.Since we tend to keep our vehicles for a long period of time, buying was the best option. We negotiated a price quickly with no drama. This has been our best car buying experience.

rotleyb

27 de ene. de 2014

Buying a car, in the past, has been a sometimes negative and always anxious experience! I went to the dealership today expecting more of the same. I have spent hours and hours sitting in an office while paperwork was completed, being presented with many add-ons to the auto purchase and feeling like I was trapped in limbo until the buying process was completed.Today I was pleasantly surprised by the experience. Len Rizzo was friendly and competent in his handling of the auto sale. I didn't feel pressured and found the entire time spent at the dealership to be pleasant and very efficiently handled. I was in and out and left with a new car. Dealing with Len was like chatting with an old friend! I will be back for future auto purchases...as long as Len is there to sell to me!

bxw5014

25 de ene. de 2014

Marc Mattera and Michael Thiel made my first car "buying" experience simple and smooth. I was unsure about whether I should buy a certified used or lease a new car. Both Marc and Michael assisted me with making the best decision for my situation, while working with me to stay within my budget. They even helped me save money, by introducing me to special promotions. Ultimately, I would rate this experience a 25 out of 10!!! These two gentleman are well versed in their field, trust worthy and patient. I visited the dealership three times before I made a decision, but I left the dealership happy, with a brand new ILX, and confident in my purchase. I didn't have a brand preference before stepping foot into Acura of Turnersville, but because of the level of service, Acura will have a customer for life.

BarbaraMoore

19 de ene. de 2014

I recently purchased an Acura MDX at Acura of Turnersville. After dreading the process of purchasing a vehicle, I was pleasantly surprised and impressed with the level of professionalism demonstrated by the sales and service staff at this dealership. My salesman, Mike Thiel, was extremely helpful. He explained all of the various Acura models, their cost and features, and purchase vs. lease options. Once I decided on the MDX, he was so patient and kept me informed of their inventory until the car in the color I wanted finally came in! Both Mike and Tim Boylan (the Business Manager) were super nice and took their time with me to explain the details of the financial options and provide exceptional service.To date, I have had one brief visit to the service department and was pleased with the ease and courteous service. The service team is very pleasant and knowledgeable. If you are car shopping I urge you to visit Acura of Turnersville. You too will not be disappointed!

afpcostello

31 de dic. de 2013

Great experience overal - thank you for your time and assistance in purchasing our 2014 MDX. We are looking forward to working with all of you in the future.

jcakms

28 de dic. de 2013

The entire staff was helpful and friendly. They took their time and didn't rush us into anything. There was no high pressure from the sales people. They gave us take a car to take home overnight to get a feel for it.They explained the pricing and options and special financing and I believe they gave us a good price Didn't try to sell us useless options or things we didn't need in the car.They got our car ready to go home in no time and took the time to explain the features of the car once we got it.

Ken Green

28 de dic. de 2013

This is the second car that I purchased from Turnersville Acura and my 5th Acura. I worked with Joe Ricevuto on my last two purchases. He is very accommodating and I was able to negotiate a deal equivalent to the lowest listed purchase price on Truecar.com and my trade was at the top end of the Kelly Blue Book 's estimate. The total deal with trade was about $3,000.00 lower than the Elite Acura offered on my 2014 MDX 4WD Tech. I will always make them my last stop when buying an Acura.

goldendoodle1

13 de dic. de 2013

We had bought two cars at Acura of Turnersville but our Salesman had left so Joe was new to us. He could not have been more friendly nor easy to work with. He made the sales experience both easy and pleasant. From negotiating the deal to picking up the car to follow up, Joe was wonderful to deal with and I would recommend him (and have already) to my friends. I was also pleasantly surprised to see Deanna working in the service department as I had dealt with her at Elite Acura. She is friendly and accommodating and I am looking forward to servicing my new MDX at Acura Turnersville. Overall it was a wonderful experience!!!

chearn182

19 de nov. de 2013

I recently purchased a New 2013 Acura TSX from Acura Turnersville. Our salesman Len provided us with great customer service throughout the whole process. He was able to find me a car I truly enjoy for a great price that worked for me. Len answered all our questions with honesty and did not pressure me into anything I did not want. I would recommend Len and Acura Turnersville for any new car purchase. Thanks again!

jharmon52

30 de oct. de 2013

I was very pleased with my sales experience with Bob Toll. Bob was courteous and friendly and he was willing to work with me to get the best deal possible. I would definitely recommend Bob and Turnersville Acura to friends.

Lholshue917

18 de oct. de 2013

Phil was exceptional! By far, he had made it the most pleasant experience for me when buying a car. I lease my vehicles so every 3 or 4 years, I am out seaching for something new and exciting. Some may dread car shopping, not me. I always enjoy exploring the new cars and SUVs that are on the market, but one thing I dislike is a pushy saleman. Phil was not only extremely knowledgeable with the 3 Acura vehicles I had interest in, he was just so easy and pleasant to work with. He was also very patient. It's important for me not to feel pressured or pursuaded in a certain direction and I cannot say enough about Phil. We were there for almost an entire day and I wouldn't have wanted to be assisted by anyone else. Phil was recommended to us by Tom in the repair shop and he certainly pointed us to the right person. Phil also followed up with a phone call and a thank-you card. I am extremely happy with my purchase and I would definitely recommend Phil to anyone who is searching for the right vehicle for themselves. He was the best!

dudelbug

17 de oct. de 2013

Why I completed this survey.Since I have my own business and know what it takes to earn a sale and satisfy a customer, I have a very high standard for performance when I decide to complete a survey like this. I know the product is a good one- I did my research. What I'm interested in is what I have to go through at the Dealership to purchase the product. Once we came to an agreement on price, which was a bumpy process, the rest of my experience has been outstanding. I cannot say enough about the "after the sale" work that Bob Toll, my Sales Consultant, did for me. He is professional, courteous, knowledgeable and genuine in his concern for the customer. I would definitely recommend Bob to my family and friends and look forward to working with him and the Acura Team at Turnersville.Dennis Reilly

Chelsea C

14 de oct. de 2013

Could not have had a better car-buying experience. Mike Thiel made purchasing my first car as easy as possible, did not push me into any deals I was unsure of, and was very personable. I felt very comfortable throughout the entire experience. Thank you Acura of Turnersville, I love my car!

sgrier1316

9 de oct. de 2013

I was surprised to be as respected as i was being a teenager.It really showed that every customer mattered. The dealership took me very seriously and Mike walked right up to me and made sure he was doing everything he could to make sure getting my new car was smooth for me. He called me the whole week after checking to make sure I was still satisfied with my vehicle. He answered every question he could and found out the correct information of the ones he was unsure of. Mike was great and will have my business as long as I drive.

future customers

4 de oct. de 2013

OK every dealership is on the internet yet they all follow the same business plan which is that you need to visit the dealership and haggle over the non haggle price. This model works ok for the local folks but if you are interested in a long distance purchase the dealership process does not work for the customer. Create dealership network to transfer cars - really establish a fair trade in and purchase procedure and make this process as client friendly as possible - To early to change your business model - read the less than favorable reviews below - open your markets!

Nikkiluci

2 de oct. de 2013

Len Rizzo is the best sales person in the area by far! He is experienced, friendly, and knowledgeable. I have recommended him to several people and will continue to do so. He makes the experience of purchasing a car stress free and enjoyable! I will be back in the future!

MrWelch

30 de sep. de 2013

Shopped 4 dealers looking for new vehicle. Was having my old car serviced here and looked at a 2014 RDX. Phil De Vivo was very easy to deal with. I asked similar questions of all the dealers and Phil seemed very confident in his answers without any pressure to buy today. I got the best deal for my old car a 2007 Acura TSX. This out of all the ones I visited was the most low key which I really liked. Everyone has to find their own comfort level and for me this was the best.

Rem

27 de sep. de 2013

Acura of Turnersville is the #1 Dealer in the area. The entire staff were great to deal with. They are a pleasure to do business. They made my purchase so easy, I really enjoy my 2014 MDX! Thanks guys keep up the great job

carlagio809

25 de sep. de 2013

Bob Toll made my experience at Acura very pleasant and enjoyable. He was extremely helpful in helping me pick the the right car. I would definitely recommend family and friends to purchase a car from him and plan on doing business with him in the future.

Lineboy528

24 de sep. de 2013

Acura of Turnersville is the best dealership I have ever dealt with. First class, No xxxxxxxx, No pressure & no vulture like pushy salesman. My salesman was Bob Toll. Really nice guy. He bent over backwards to get me the best deal. He got me way more money for my trade than any other dealership would give me & then got me a fabulous deal on my new car. I drive many miles looking for a dealership that will deal & not lie just to get me in there showroom & then once I'm there, they lie & can't do the deal they promised. Acura of Turnersville is not like that. They are a First Class operation. Bob Toll did what ever he could to get my business & most of all to make me a very happy customer. I would recommend Acura of Turnersville & Bob Toll to anyone. They have many new & used cars to choose from. If your looking for a vehicle. Just go & enjoy the expiriance.

copsrule

24 de sep. de 2013

The car buying experience was made to be a nice experience by Bob Tollwho was extremely informative and very professional. I Would recommendthe dealership to my friends.

Susie

15 de sep. de 2013

We continue to use the great service team at Acura Turnersville. The prices were good and the service was quick. They are doing a great job taking care of the 2nd MDX that we have leased from the dealership.

Talonpc

17 de ago. de 2013

Bob Toll gives fantastic customer service and makes buying a car a pleasant experience. He showed us every vehicle we were interested in seeing and helped us select the right vehicle.

LisaMom2

16 de ago. de 2013

I recently purchased a 2014 MDX from Acura Turnersville and Jay & Andrew were great to work with. They were very helpful in getting exactly what I was looking for (I wanted the Silver Moon color so it had to be ordered). We also wanted to add some accessories and they made sure they were installed before we took delivery of the car. They made the car buying process very easy. Everyone was very helpful & very nice. Jay took the time to walk thru the features of the car & that was very helpful! Andrew was very nice & made sure we knew what was happening every step of the way! Dawn explained all of our paperwork & was very helpful with our warranty questions. Thank you to everyone at Acura Turnersville!

Nikki D

13 de ago. de 2013

My recent experience at this dealership couldn't have been better. My salesman, Len Rizzo was like dealing with a family member! He worked so hard to get me the best deal. I had my 8 month old wih me that day too & everyone was so nice, played with him tried to get him to relax, of course he was ready to leave :) Not to mention my beautiful new car, I feel like I made out too good! Thanks Acura of Turnersville

Seabrooks4

18 de jul. de 2013

I had a very pleasant experience purchasing my used vehicle, as well as trading my old one in. The staff were courteous, friendly, and very accommodating. They had great follow up, and answered all of my questions efficiently. I would highly recommend this dealership.

Kelly

12 de jul. de 2013

I recently came to the dealership looking to purchase a 2014 Acura ILX. I had done my research on the car as well as the trade in on my current car and would be making this my 3rd vehicle purchase on my own. I felt like the moment I walked in there that I was looked at as someone who did not know a thing about cars or the buying process and that they were trying to "pull the wool over my eyes". Needless to say, over 3 hours later, I walked out with out a new car and extremely unhappy. The sales rep and manager did not care to listen to what I was looking for or the fact that I wanted to finance not lease - and would not meet me on what they were willing to give me for my trade in - however kept trying to convince me to put down more money towards a lease. Also, I didnt speak with the sales manager until the last half hour, after I had asked to speak with me directly a few times - he spent his time in his office communicating to the sales rep about the deal - which I think is extremely unprofessional. After I left, the dealership continued to call me and email me asking if they could work with me on a deal for the car - of course while asking me to put EVEN more money down towards it. I ended up going to a different Acura dealer a few weeks later and walked out with the car I wanted in the price range I wanted in less than a few hours. I wouldn't recommend this dealership to others nor would I make a return there either for a future purchase.

jml711

10 de jul. de 2013

Love the way you run things ,that is why I keep coming back and always deal withBob Toll, I recommend your dealership and Bob to all.

Buyer

8 de jul. de 2013

Don't be fooled by the "Penske Automotive Reputation" - this was the worst buying experience of my life. Save yourself the trouble and avoid these guys.

Dcawood

5 de jul. de 2013

Joe was really helpful. He got me in the vehicle at the price I needed to be at. The overall experience was very positive. No heavy pressure but he called us back to make the deal happen. I would highly recommend this dealership and Joe R.

Tomreed1031

5 de jul. de 2013

Bob listened closely to my needs and put forth several options for me to choose from. Ultimately, he was very helpful in finding a economical solution for me.

slroche

4 de jul. de 2013

exceptional service by our sales consultant and sales manager. My husband and I were treated very well throughout the buying process. They made the whole experience stress free. We purchased two vehicles and will recommend this dealer to our friends and family.

gina003

24 de jun. de 2013

I called Acura of Turnersville one day to speak with someone in regards to a car and my price range. Rashid answered very polite and friendly and told me to come take a look at a few cars. When I got there, I spoke directly with Rashid. He greeted me with a strong hand shake and a great smile. He worked with me to get me in a car I loved. He also stayed with me until all the paperwork was complete and I was on my way. I felt so loved! I would recommend Rashid to anyone that likes a "honest" and "polite" salesman.

alandicini

21 de jun. de 2013

I purchased a 2007 Acura RDX (tech package) in November of 2010 at your dealership. I went to Boardwalk Acura in Egg Harbor Township last night to look at another car. When they valued my 2007 RDX, they ran the Carfax. It was to my surprise and my husbands that it had been in an accident in September of 2010, before I even purchased the car. Apparently, the airbags were deployed also.I do not know how you run your business, but selling a Certified Pre-Owned Acura to a customer without telling the truth about the car is unethical and illegal. I work at a law firm and I will look into my legal remedies as soon as possible.

1Nikon

9 de jun. de 2013

My wife was interested in looking at / driving the 2014 RDX to replace her Lexus RX 350. I have a 2006 Acura RSX and I really love the car and Acura of Turnersville has been absolutely GREAT. I still take my car back for all the service work - which I have never done with any other car I've owned!So Saturday afternoon we went to look at the 2014 RDX, wanting to avoid the pressure of "Sign Here" or "This thing will do everything but butter your toast in the morning and wash your dishes at night." The showroom was crazy crowded - a perfect time to just browse and compare without being tackled. We looked at, sat in and compared the different RDX models and were approached by Bob who asked if he could assist us. No pressure, just asking if we needed help. I felt less defensive already.Bob answered our questions, and we told him that we'd like to take a test drive - but not just on their on-property test track - we wanted to go out on to the highway. Bob asked what features we'd like in the test car and he went to pull this model up. Bob explained that we would start out on the test track but then we could certainly hit the streets for some real world driving.Bob continued to answer our questions; never put any pressure or sales speak into the conversation and when I asked a few questions that were pretty obscure, he didn't try to snow me - he went and found out (like what's the distance for the factory remote start to work). We actually tested 3 cars, and decided to buy the AWD / Tech Package equipped model. As we wanted the Acura remote start and it was already late, we agreed to leave the Lexus, take a 2013 RDX "loaner" and pick our new RDX on Monday, after the remote was installed and the car was detailed.What made the deal: No disrespect to Bob as he is great, is the last 6 and a half years of OUTSTANDING Service I have gotten on my 2006 RSX. I didn't buy any extended warranty when I bough the RSX - come on, it's an Acura - but the Service Team has always treated me as if I am family. The Service Writer / Adviser (usually John) is always helpful and full of information; the mechanics that work on my car explain and show me if there is a problem (which, after 6+ years, has been brake pad replacements last year). Oil changes and scheduled service is done quickly and the price is always fair and reasonable.As far as the Salesman - Bob was great. He was engaging, informative and really fun to speak with. As I said - and keep saying - there was never any sense of pressure, no up-selling to something that we didn't want, and no rushing us. As Bob started working with us, he was also working with another couple on a sales - but we never felt neglected or uncared for. His knowledge was outstanding; his honesty was much appreciated and I feel like if I met Bob anywhere else in life, we'd have a great conversation!This was a wonderful sales experience. I cannot say enough good about Acura of Turnersville and our great experience there.And, if you are wondering, no I don't work there; I have no financial interest (outside of buying 2 cars there) in the dealership; and I'm NOT Roger Penske posting as just "another satisfied customer."

jerry1053

8 de jun. de 2013

From the time I called into the dealership with questions I had on a vehicle I saw on the internet, Rashid Nabi worked to make the experience with this dealership as pleasant as possible. His up front and honest "look me in the eye," manor got all the problems that came up with my purchase resolved and delivered a beautifully certified automobile. He was willing to go the "extra mile" which is the reason I not only drove over 50 miles to business with him but would highly recommend him to anyone. Job well done Rashid!

scottjustus

7 de jun. de 2013

I started with a search on Cars.com for a Certified Acura RL. I narrowed my search to three or four dealers and began my investigation. I decided to visit this dealership to test drive the car and everyone there could not have been nicer to deal with. They were very polite, courteous and extremely professional.Needless to say I purchased the vehicle - I would also like to comment on their after the sale support - it has been excellent. You sometimes wonder how the dealer will treat you after the sale....they have all been great.Super service by Rashid, Brian, and Bev, I cannot recommend this dealership highly enough!!

dballorbi

6 de jun. de 2013

Right from the get-go, Rashid was straight forward and honest in working with me in order to get the best result in terms of finding me a car. He listened and took into real consideration my needs before reccomending and moving us towards the ILX. From that point on he made sure all our needs were met from pricing to car delivery; I was able to take the car home that day! Brian was just as helpful as he was able to clearly lay out the payment plan as well as explain in lehmans terms what and why I was paying the price as I was paying. All in all, I very much enjoyed my experience with Acura Turnersville and plan to return for my future car dealings.

Nayr777

30 de may. de 2013

I had been looking for a specific vehicle and I lucky for me I found it at this great dealership. My first point of contact was Bev and she was great. I had to come see the vehicle and when I got here Jay was great. He made sure that he understood what I was looking for. Brian and jay worked together and got me a deal I was confortable with. It was a great experience all around and the facility is real nice from the selection to the test track. One of my best car buying experiences.

Binx

30 de may. de 2013

I was by impressed with Acura of turnersville. It is a large facility but they don't treat you like just another person on the lot. They are certainly not over pushy too. I have been looking for a specific vehicle and they had it. I conversed first with Bev soltoff from Internet sales. She was very inviting and I decided to come see the vehicle. Jay Rubino was my consultant and he was fantastic. Both Brian K and Jay worked with me to get a great deal on the new vehicle and my trade in. All around great!

kristindick

25 de may. de 2013

This is the second car I am leasing from Acura of Turnersville! Phil DeVivo is my salesman and he is absolutely amazing!!!! Dawn was amazing as well. I don't think I was there more than an hour and a half, max! I've been dealing with Acura of Turnersville for two years now and will continue to do so! If you want to buy or lease an Acura, Acura of Turnersville is the place to go!

kporreca

23 de may. de 2013

I had a great experience at Acura of Turnersville purchasing my second Acura! Thank you to Andrew Fang and Rashid Nabi for their excellent customer service, follow-up and for finding me a black on black ILX. I love it!

Dub1us

22 de may. de 2013

This was the most hassle-free car sale I've ever experienced. Customer service is solid, up front, and honest. Go to Rashid; he is the best!

michaeldscales

20 de may. de 2013

From the moment I stepped into the dealership, Jacklyn Sipple made sure my car buying experience was excellent. I test drove the RDX and MDX after visiting the BMW dealership next door. Jackie's laid back, hassle-free approach was a bonus as it was hot and sunny. It didn't take long for me to figure out that I wanted the MDX. Price negotiations went smoothly - including interactions with management and finance. I got everything I wanted at the price I wanted which is uncommon. I was very impressed with their willingness to make the deal happen, which is something I've never experienced in previous purchases at Toyota.I would recommend Jackie without hesitation. She is a highly capable professional that is dedicated to making her customers happy. I'd also like to thank Sales Manager, Andrew Fang for his assistance in making the deal. I Love My Acura!!!

trombajoe

14 de may. de 2013

..as usual we had a great experience with Acura Turnersville.......below is a copy of the email I just sent them.......this is our 4th Acura TL and we will continue to do business with them as long as the have people like Phil DeVivo ..........here'sthe copy............Hi Guys , ...just a note to compliment you on our experience in getting a new Acura TL..........everything was handled very professionally by Brian and Phil.......nothing was a problem for your staff......Phil could not have done more for us explaining every part of the car and answering every question we had while never being " pushy or high pressure " to buy immediately...he was more interested that we would select the right car and be happy with that selection rather than just making a sale...we actually left for lunch and during that time made our choice , we came back , Brian got us where we wanted to be and we left with our 4th Acura .......first time sealing with Phil and he was absolutely great...........we hope to continue doing business in the future ! Thanks Joe & Marie Cataldo http://www.joecataldo.com/

jmfoster328

2 de may. de 2013

I have been a loyal Toyota customer since 1986 and after having attended two cars shows in Philadelphia, I decided that my next car would be an Acura MDX. I am so happy that I decided to purchase my car at Acura of Turnersville. The dealership is very professional and truly made my buying experience, which can be very stressful, an enjoyable one. From the receptionist, to the sales rep Len Rizzo and finally to Rashid Nabi, I could not be happier with my experiences there. Rashid is truly a professional and took the time to explain all of the details of my new car, the handsfree link (bluetooth), XM radio, the navigation system, type of fuel and oil...everything. After a month, I had a small accident backing out of my garage and called Rashid about it. He told me to bring the car in for an estimate and offered me a loaner. Again superb service. Through a conversation with Rashid we determined that the car was too much for me to handle and worked up some numbers to get me into an RDX. I was disappointed that I was not keeping the car that I really wanted but he made me feel so comfortable in buying the RDX. He offered me free oil changes and car washes for a year just so I would be a little happier upon leaving the dealership. I felt like Rashid was my own personal sales rep the way that he catered to my needs, fears and disappointments. His mission was to make me a "happy camper" by the time that I left the dealership and he certainly accomplished that. Acura of Turnersville is extremely lucky to have such a friendly, professional and patient sales rep like Rashid. Oh, he gave me a beautiful key chain as a gift. Wonderful!!

alexandrapeterkin

27 de abr. de 2013

I want to start out by saying I bought my first MDX here at Acura of Turnsersville in May 2007 and experienced a level of service that I had never experienced anywhere else, it was exceptional. I was 19 and nervous about making that commitment and my sales representative Dan couldn't have been more helpful. I bring my car there for service even though I live over an hour and a half away. There are several dealerships that are closer but I will never go back to them. It is well worth the drive. My service guy John Romano is amazing and Kathy Resnik at the cashier desk is a sweetheart! I never had plans to sell that car because I loved it so much and it had been amazing. However, yesterday I hit a bump in the road and after much deliberation I decided to buy a newer MDX.I was so distraught that my father had to call the dealership for me to see what my options were. Last night I came in to the dealership feeling helpless and stuck and once again I couldn't have asked for better service. Rashid Nabi is a lifesaver. Not only was he extremely helpful, he was patient and compassionate and worked out a deal that I was comfortable with. He waited for us to make the nearly two hour trip back up to the dealership and stayed with us til the very end (after 10 pm) even though I knew he had been there since that morning because I had seen him earlier in the day. I had a really rough day and he made sure that it ended on a way better note. Thank you Rashid :) Also I want to thank Cari the finance guru you rock lady you answered all my questions and were very patient with me thanks again. I couldn't speak higher of this dealership. Their quality and service is beyond amazing I really can't stress that enough. Thank you guys for all of your help and commitment to excellence. It shows. Alexandra Peterkin

karmabliss

23 de abr. de 2013

After purchasing many cars over the years, I find my car shoping experience at Turnersville Acura the best. Starting with a visit to there website followed by my call to there showroom, where I scheduled an appointment with Rashid Nabi for the next day. The next day Rashid helped me find the car I was looking for, Rashid is very Knowledgeable with no sales pressure and able to deal with buying issues. Friendly, courteous well trained team, from the sales dept. to the service dept. the process was excelent. They even washed the car.

michelle4463

17 de abr. de 2013

My experience with Acura of Turnersville was great!! Rashid helped me get the car I wanted at the price I could afford. Everyone was friendly and the finance paperwork was a breeze. If you are looking for good deal and no hassle process, I would highly recommend this dealership.

louis1958

31 de mar. de 2013

I have given a great overall rating because I had been looking for a clean, low mileage used vehicle that is good on gas. I had considered a Nissan and possibly a BMW, when I happened to see the selection of certified Acuras on the lot one Sunday when I stopped in and the dealership was closed. That Monday after work, I stopped at the dealership and was greeted by Rashid. He was friendly,knowledgable and not pushy. I took the very car I ended up buying for a test drive. An like a good salesman, Rashid let the car make the sale. He knew about the car and what a well built vehicle it is He answered all my questions directly, showed me the certification inspection list, what repairs had to be done and told me the few things that had to be done to the car as well as the balance of the manufacture's warranty still on the car. he financing process was great and no pressure to buy anything more than I wanted, though I did purchase an extended warranty. Now I can drive the car with virtually no worry and just perform routine maintenance [oil changes, brake pads, tires]. It had been almost 12 years since I bought my last car and was not looking forward to the experience of doing it again. I had an issue with the satellite radio service and Rashid took care of it immediately. When I returned to pick up my plates and registration, again Rashid was right on it and handled it. I would absolutely return to Turnersville Acura in the future for any new car purchases and recommend Rashid and the dealership to family and friends looking to buy a car.

JimCoxon

20 de mar. de 2013

Bob Toll is the BEST at what he does. He's always there to help and to answer any questions you have. He sold me my 2010 TSX and that was the best experience I've had when it comes to buying a car. This past Saturday, I had an appointment to bring my car for him to look at the condition of it, just to see If I could go for a better deal. Two and a half hours later, I went home in a brand new 2013 TL.I didn't think he could match my experience 3 years ago. Instead, he surpassed it!!!!

sp0109

11 de mar. de 2013

I traded in my 2010 Acura TSX for a 2103 Acura TL lastweek at Acura of Turnersville. I had also purchased the TSX at Acura of Turnersville three years ago. I had been communicating with Rob Spackman through email regarding trading in the TSX. He was very prompt in responding to my emails and set me up with an appointment to come into the dealership to discuss a new vehicle. Rob introduced me to sales consultant, Bob Toll. Bob is great!! Very personable and friendly. He listened to exactly what I wanted, he didn't try and sway me in any particular direction. I did not feel any pressure to make a purchase as I had experienced at other dealerships in the past. Bob knew what I was comfortable paying monthly and he and Marc Mattera were able to give me exactly what I asked for. I was able to get the vehicle I wanted, at the price I asked for, not a penny more. I also worked with a woman names Dawn who helped me with all of the paperwork. Dawn was very helpful and had me in and out in minutes. All in all, my experience at this dealership was just as positive the second time around as the first. I would absolutely recommend purchasing a vehicle from Acura of Turnersville.

MikeRoman123

4 de mar. de 2013

Joe Rubino knows his job and was able to execute professional customer service. His presentation, friendliness and willingness to accommodate us was very convincing. It put us at ease , so that we did not feel rushed and pressured into buying a vehicle. When I stated some concerns he quickly address it or was able to find the answers for our concerns through the team that handles this entire process. My wife, my father and I felt that the experience was a good one. His customer service and friendliness with the consumer is inviting! The team that worked together to make the transaction come together was also very professional! This team consisted of Mr. Fang and Mrs. Obrien. All together , there was no stalling but rather quick response to question, negotiations and consumer attention. I appreciated this especially when it came to establishing a car loan. Mrs. Obrien worked to find us a bank that would be to our liking! Thank you all for your help! Michael and Martita RomanRoman Empire Construction Company

kshnck

28 de feb. de 2013

I stopped into this dealership with the idea of researching the TL. I only wanted to test drive and have my questions answered. I was in the market to lease a vehicle. Rashid greeted me at the door and asked a few simple questions. I told him that I wanted to lease a vehicle but did not want to take delivery until my wife and I came back from vacation which would have been the second week in May. At this point Rashid told me that he was going to "knock my socks off with a deal". Of course I said to my self, right I've heard that before. Soon we were on the test track and I thought the TL was a car I was interested in, but again I was not interested until after our vacation. Now I am waiting for the back and forth that usually happens at car dealers. Rashid spoke with his manager, then invited the manager over. After a small amount of haggling the sales manager asked me what I would be comfortable with. I told him and he said done, you just leased yourself a new car. I am still numb from the experience. I have been purchasing vehicles for 45 years and have never had such a wonderful experience purchasing/leasing a vehicle. I think they have a customer for life. Thanks guys. You're the best.

redsky03

26 de feb. de 2013

This dealership never fails to satisfy. Unlike leasing, I purchase and keep cars for 5+ years. Consistently returning to (Classic) Acura Turnersville, I've always left with confidence in selection, service, and price. Thank you for the many of hassle-free experiences when buying a car.

llbuerky

21 de feb. de 2013

Phil was very perceptive to my wishes and needs. He was very knowledgeable and gave me several options to choose from that best fit my needs. He was also extremely helpful and completely took care of turning in my previous lease to another dealership. I can honestly say I will not go to any other dealer from now on.

spenwarden001

19 de feb. de 2013

Rashid was very knowledgable and helpful in the purchase of our 2013 RDX and we got a great price and financing deal from Marc. We would recommend Acura Turnersville to our friends and family.

Norena65

15 de feb. de 2013

What a change of pace and a breath of fresh air!!! We weren't sure what to expect, but were pleasantly suprised by our sales guy, Len Rizzo. He listened to what we needed and took care of it like a pro. We're very happy!!!

lynnoscar2010

10 de feb. de 2013

We went in to sell our existing vehicle for a newer vehicle with intentions to keep the same payment, the Dealership worked it out perfectly. We were even able to add the extended warranty and the gap insurance for not too much more. The overall experience with the crew at Acura along with Steve Ferrara was pleasurable!! Great service!!

Rlhjr

3 de feb. de 2013

After having a long day of car shopping which included walking out of one dealership , my wife and I decided to make 1 more stop.We walked into Turnersville Acura andwere welcomed by Len Rizzo. Straight ,no nonsense, no pressure conversation and test drive.Honest pricing, never got a feeling of trying to cheat us of anything. Made a deal that night. They needed our trade right away so gave us a 2013 loaner until we are ready to pick up our new vehicle in a few days. All round excellent experience.

Eweiss17

31 de ene. de 2013

I recently purchased a 2013 ILX from Bob Toll at Acura Turnersville... What a great salesman! I met Bob about 5 months prior to buying the car when my dad was returning his leased Acura TSX. I loved the new ILX and wanted to know more about it. Bob was so helpful...even after I told him I was in no position to buy at that time. He didn't seem to mind that I wasn't going to buy and he made sure he answered all of my questions about the car. He didn't pressure me into buying & he didn't ignore me after I told him I wasn't going to buy. Instead, he was extremely thorough with the description of the car, provided me with booklets on what the ILX features, and was just overall a really friendly person. I told him I'd be back to purchase from him once I was able to buy a car (and I'm sure a lot of people say that and don't mean it!!) Well, I went back to him about a week ago, talked more about the car with him and let him know that I was in the position to buy. We set up an appointment to test drive the car earlier this week and I left the dealership in my new ILX!!! I recommend Acura Turnersville and I 100% recommend purchasing the car through Bob! Thank you Bob for making my first car purchase a wonderful experience!!!

dresnick

26 de ene. de 2013

Phil provided us with a price that was fair and in our budget. We came to Turnersville immediately and were able to leave with the car we desired (2013 ILX Tech) that day. The service was efficient and friendly.

Goldeneyes

19 de ene. de 2013

I do not normally trust auto salesmen but Phil put me at ease right off the bat and was knowledgeable of the vehicle I was interested in. He made purchasing my car effortless and was pleasant to deal with. Once I had purchased the car, he sat in the vehicle and explained all the knobs and buttons and how to set up my phone. I was also impressed with his followup after I had the car for a couple of days, emailing me, calling me to see if I had any questions. I felt that the price I paid for the vehicle was extremely fair.

smoore2222

11 de ene. de 2013

This is a correction from my previous review. My salesman was John S. from the Honda store. He was an excellent salesman and I would recommend him to further buyers.

Rgroves00

10 de ene. de 2013

Rob was excellent when I was buying a car in July. He worked hard to get me approved and get a fair value for my trade in. I know if I have any questions about my car I can reach out to Rob and he would help me instantly. I would recommend anyone looking to buy a new car to go to see Rob

tlwilliams

9 de ene. de 2013

Rashid was our salesman and he was wonderful. Very nice, accommodating, and professional. The reason for the ratings not being all great is because we had an issue with Andrew. When there was an issue with the truck during our test drive, he made me feel as though I was being too picky. He said that I have to understand I'm buying a used car and that it's not going to be perfect. He said I'm probably a sensitive driver. That really offended me as a woman. After a lot of frustration and about 4 or 5 test drives, Andrew had one of the service guys come on the test drive. To make a long story short, their very own test track, as well as the route that Rashid had us take apparently is not a smooth road, so the car was pulling because of this. The service guy said he never test drives cars on those roads, only on route 42 where it is smooth and straight. Rashid was extremely apologetic and because he knew how upset we were, he let us take the truck overnight. We honestly were not going to buy the truck due to Andrew, but based on the fact that we liked the truck and were happy with Rashid, we decided to go ahead with the purchase.

gonzalcd

3 de ene. de 2013

This was the best experience I have ever had in buying a car. Both Rashid and Andrew were absolutely wonderful to work with, attentive and very accomodating. They made my shopping experience delightful and I can honestly say I was able to find my dream car with their help!

Boris Grinshpun

1 de ene. de 2013

I bought used Acura TL 2006 from this deallership. The transaction was brisk with no problems. Rashid Nabi was the saleseman worked with me and I was able to negotiate the best posible price for this car. If you want find good quality used car for the beast price on the market the Acura of Turnersville is the way to go.

thomas.m.cann.9

30 de dic. de 2012

I have been in the market for a new car for the past year and a half. I liked the RDX but really wanted to look at the complete selection.Jay spent over an hour with me, all very low key and no pressure. My wife joined me latter and she fell in love with the RDX. we agreed to come back next day for a test drive as we had plans for latter that day.Took a test drive the next day and decided to buy. We had done due dillagence the previous evening so knew what a fair price would be. Got that price after the normal amount of haggeling.Jay spent over anhour getting the basics established in the car. ( it is the tech version and required us to sinc oue iphones to it and to stream iphone music through bluetooth, also program in lights, garage opener, door locks, etc.)Great experience! Love the car! We both like Jay!

dal00

22 de dic. de 2012

I've purchased a few used cars over the past few years and most of them "junk" so this time around I was looking for a good quality certified Pre-Owned car that would last me a few years and also not brake the bank. Normally when I go into a car dealership I expect high pressure sales tactics and a sales guy that everyone hates, Well that was the exact opposite of my experience at Turersville Accura. Kieran really took the time to help me find a car that had everything I wanted at a price I could afford and when he find it after showing me only 2 cars he didn't make me feel as if I was being pressured into buying it or that I needed to "walk out of the door with it right away, before I lost the car", And to top it off his sales manager Brian went above and behind my expatiation's to help get my loan approved at a decent interest rate & monthly payment!! These guys are TRUE professionals, And I would send all of my friends & family there knowing they would be treated just as good and receive the same great service I did!

GVAC09

17 de dic. de 2012

We purchased a new Vigor in 1994 and it is in excellent condition with only 67,000 miles. I am pretty particular in regards to keeping it in top running condition and the staff and service techs at Acura of Turnersville have been great. That is why we have brought our car to them for service over the years. Jim Magee always goes out of his way to try and schedule the service to meet my needs and provides a complete and thorough description of the work that will be performed and the estimated cost. The technicians also go out of their way to answer any questions that you might have.

misterpond

16 de dic. de 2012

It usually takes me several days to negotiate, and then buy a new vehicle, after I complete my initial research. Phil and Andy were so attentive, so clear in their explanations, and so fair, that I could not find a reason to visit other dealers. They explained all of the options of the vehicles we were interested in, and then showed us how they work in each vehicle. They secured us an excellent rate on the note for our car loan, and then processed the paperwork with speed and efficiency. I would highly recommend Acura of Turnersville to anyone.

quelra

15 de dic. de 2012

Sales staff is very polite and knowledgeable; however the business manager is very rude. She made a mistake on our paperwork and treated us like idiots when we tried to point it out. After a bit of going back and forth she finally realized her mistake. We were going to walk out. I know she is in the finance dept but she needs to work on her customer service skills. We had to revisit the dealer to fill out an additional form and again she treated us as an inconvenience. Dealer would be much better without her.

dondimattia

14 de dic. de 2012

I WENT TO ACURA DEALERSHIP IN TURNERSVILLE ALONG WITH MY DAUGHTER STACY TORESEARCH AND TEST DRIVE THE ACURA TL AND ILX.BOB TOLL(SALESMAN) TOOK TIME TO SHOW USALL THE FEATURES OF BOTH VEHICLES AS MY DAUGHTER TEST DROVE EACH ONE.WE DID'T PURCHASE A VEHICLE THAT NIGHT BUT THERE WASN'T ANY PRESSURE TO DO SO.WE KEPT IN CONTACT WITH BOB TOLL AND AFTER RESEARCHING OTHER VEHICLES WE RETURNED TO THE ACURA DEALERSHIP AND STRUCK WHAT WE FELT WAS A FAIR DEAL FOR MY DAUGHTER STACY.BOB TOLL AGAIN TOOK THE TIME TO GO OVER HOW THE FEATURES OF THE VEHICLE(THE ILX PREMIUM PACKAGE)AND IF STACY HAS ANY QUESTIONS ABOUT THE VEHICLE IN THE FUTURE TO SIMPLY STOP BY AND HE WILL HELP.IT WAS A GOOD EXPERIENCE AND WE RECOMMEND THIS DEALERSHIP AND IN PARTICULAR BOB TOLL.

Dumsoup1

8 de dic. de 2012

I recently went in to Turnersville Acura for service on my MDX, even though the service dept was able to find the problem, they were unable to correct it without considerable cost to me. Joe spoke with me and was able to get me into a new ILX with payments that were perfect for me. He walked me through all the features of the car and answered all the questions that I had. He spent quite a bit of time with me and made sure I knew as much about the car as I could before I left and let me know that if anything came up that I didn't understand that he would be available to me. I can honestly say that I have not experienced that level of service in all the years that I have been purchasing cars. I hope he continues to work at this dealership and I would recommend him and the dealership to every one that I know. Every one from the service dept to the sales manager were professional and easy to work with. I look forward to doing business with them again.

patricia.d.gamble

5 de dic. de 2012

I love my Acura's and my salesman he is great selling great cars ! I will always purchase my cars from them! Acura's are well worth the money you spent on them ! They are very well built to last forever!

acurabuyer02

5 de dic. de 2012

Avoid this dealer, Do NOT buy from Acura of Turnersville.I was on market for certified used car and went to Acura of Turnersville. Long story short after price negotiation they process my loan. Get my insurance information and registration card for transfer registration. They said car will be ready to pick up within half an hour. I have decided to go home for dinner and come back to pick up the car. While I was having my dinner Andrew Fang called me and informed that the car has sold to someone else. I just can't believe this someone can do that after all process has completed. I am trying to submit a formal complaint against Andrew Fang and Phil DeVivo.By the way I got Brand new 2013 car from another dealer from Cherry Hill.

Acurarbuyer02

5 de dic. de 2012

I was omn market for certified used car and went to accura of Turnersville. Long story short after price negotiation ther proceses my loan. Get my insurance information and registration card for trnsfer registration. They said car will be ready to pick up within half an hour. I have decided to go home for dinner and come back to pick up the car. While I was having my dinner Andrew Fang calledc me and said they already sold the car to someone else. I just can't belive this some one can do that after all proceses has completed. I am trying to submit a formal complain againest Andrew Fang and Phil DeVivo.By the way I got Brand new 2013 car from another dealer from Cherry hill.

stephaniebrigandi

30 de oct. de 2012

I went to Acura Turnersville to check out the new 2013 Acura ILX after I saw it online. I am so thankful that our salesman, Rashid Nabi, was available when we got there! I can honestly say he is the best car salesman we have ever dealt with, and he is the sole reason we purchased the car here. He never made us feel pressured, and we really felt like he cared about what we wanted and had our best interests at heart. Throughout the process, he was so helpful, was always available for us to call with our many questions, and was just so nice and friendly - he made us want to give him the business. He continued to follow up with us as we made our decision, but still did not seem too aggressive. We were extremely prepared the night we went to purchase, so that process was fast and smooth. Rashid called a few days later just to see how I liked the car and if I had any questions. We were so impressed with both the car and the service, that my husband decided he wanted an Acura too. We went back to Rashid and told him we wanted to look at a 2012 TL. My husband loved the car, but our only concern was that it might not fit comfortably in our garage. Without hesitation, he grabbed plates and drove with us to our house and pulled into the garage. The fit was extremely tight in our garage, which is on the small side. In a true testament to his character and honesty, Rashid said that as much as he'd like to make the sale, he wasn't comfortable selling us the TL. So, we went back to the dealership and bought a second ILX! You just don't come across salespeople like Rashid every day, especially in the auto industry. I would recommend to any of my friends or family members in need of a car to go buy one from him. If more salespeople would adopt his approach, buying a car would certainly be a much more pleasant experience, and you might even make a friend in the process, like we have!

Car123456

1 de sep. de 2012

My husband and I drove over an hour to go the Acura of Turnersville due to their huge selection of cars. We are in the market for an Acura MDX and had seen a few we really liked. We got to the dealership around 7pm and were immediately greeted by a salesperson who at first was very friendly and took the time to show us all the cars we liked. By the time we were done with test driving it was already getting late and we got the impression of feeling rushed. We had a car to trade in and some negotiation to do on the car we liked. First off, the price of the car was not the price on their website. When we questioned this, we received a round about answer. By this time, it was close to closing and all we were given was a list of how much we needed to put down to get to the monthly price we wanted. When we said that wasn't acceptable we were handed the keys to the car we wanted to trade in and pushed out the door. I had read reviews about this dealer online and most of them were bad but we figured we would give them the benefit of the doubt and check them out. What a waste of time. We were treated like the dirt on the bottom of someone's shoe. This place has horrible costumer service and I would never recommend them to anyone. They lie about the price and make you feel like they are better than you. Mak

SH-AWD Rules

29 de jul. de 2012

This dealership is part of a very large auto mall, so there are lots of brands in one place. I was looking for a specific certified preowned Acura. I had a friendly, focused sales person, who had just taken the car I was looking for as a lease trade-in. He went in back to get the car, and we took it for a spin on the dealer's test track (yes, they have a test track!) I was there no more than 30 minutes total. The next day they inspected the car to certify it, and gave me a good price as well. I went back the next day to purchase the car and drove away with the car only 35 min. later, very pleased.

Rob_wolf

17 de jun. de 2012

Let me first say I had a pleasant experience purchasing a vehicle from this dealership but I have been forced to write a review because of a rapid decline in my customer service experience. I still believe the quality of service from the mechanic is exceptional but that is not what I have a problem with.I have had many service jobs over the past few years from my previous Acura to my current Acura vehicle ranging from an oil change to service bills exceeding 1000 dollars. In the beginning the customer service was great and I was treated like a valued customer for at least 1-3 years after purchase of my vehicle.All of that changed since about 2011 till now (June 2012). It started as subtle disregard for me as a customer and eventually turned into me being ignored outright.For instance, after I pulled my vehicle in I went to talk to one of the service managers to ask a question. I was in his office and he seemed uninterested in what I had to say. That was also followed by me being completely ignored when another older loud woman came in regarding her service even though I was pulled in first and in the office first. As if I was not even there he walked out on me and I waited there for a few minutes after I finally left to go to the waiting room realizing I apparently was not as important as this other lady. So I attempted to shrug it off but was reminded of this managers customer service ineptness after he handed me the bill/report without him even stopping or saying a word and he continued to walk after he handed it to me uninterested in any concerns I might have.I have experienced similar treatment at least the past 2 times I have been there. I have been treated as if I am bothering the service managers with my business or that I should have no questions for them at all. They have forced me to switch to another place to service my Acura.

Displeased Consumer

19 de may. de 2012

Spoke to one of the reps and he told me 2 different stories and 2 different prices for a car of my interest. I could not believe how he back-tracked on the original price and presumed ignorance. He was not willing to listen to my concerns and had bad manners by hanging up on me before I was done speaking. This tells me that they only care about their bottom line and not customer satisfaction. I am highly displeased with Acura Turnersville and would never recommend them to family or friends.

grapes

15 de dic. de 2011

I recently purchased a new Acura TL from this dealership. What a great experience! From the moment we walked in the door and was greeted by our salesman, Bob Toll, until I drove off in my new car (which was the same evening), we were treated with the respect and courtesy of a professional staff. Not only were we happy with the car, the price, and the prompt handling of the paperwork and financing, our salesman took the time to insure that we understood all the accessories on the car before we drove off.So happy we went to Turnersville Acura!

jlg13

15 de dic. de 2011

This was my first visit to Acura of Turnersville, and the sales team was professional and so helpful. Bob helped me find a car that I absolutely love and that really fit my needs and preferences. Since then, I've returned for all of my servicing and am continuously impressed by their level of service and expertise. I'll definitely back when the time comes to purchase another car!

tikilora

22 de ago. de 2011

I really had a good experience and feel with all the research I did on the 2012 Acura TLs I walked away very happy. You always wonder if you got a good deal but I know I did and compared to a few other friends who have them and know what they paid, I can confidently say I did good. I had a friend who had a few bad experiences with Elite Acura so I really did not want to go there. I did go to Boardwalk and spoke with Sussman over the phone were very nice.Bottom line is that there are always going to be good people and jerks any where we go, so know what you are looking for, do research, be prepared to walk out and shop around. Don't be afraid to ask for a much lower price all they can say is no!

DMPD

28 de jun. de 2011

George attempted to sell me a used car at full sticker price even though the car was less expensive on their website at an interest rate of 8% even though I have great credit. We were far apart on what I could afford for a monthly payment and what he said was his "best deal". When I budged on my monthly payment, he said he could get there. Well, he didn't and told me the only way to get there was to put MORE money down. I said "no", thanked him for his time, and got up to leave. After he shook my hand, he said in a VERY rude tone "you're really going to walk away from this car for $9 a month? Pffft." Before I could even respond, he turned and walked away and didn't return. He is, BY FAR, the worst salesperson I have ever dealt with and has no idea how to represent the company he works for. I will never buy from HIM or Turnersville Acura because of this experience!

FC08

21 de dic. de 2010

Best I can say is the staff was nice & friendly. Otherwise, Stay away from these guys!Note to the management team - please do not lie to your customers & try to cheat them!I had gone back & forth for weeks attempting to buy out my 07MDX Lease. In the end, I obtained my own financing from a reputable bank at 3.8% only to be told that the best I could do was the 4.9% Turnersville was offering b/c my rate was a "gimmick". By the way, my bank & the better business bureau were none to thrilled to hear of this shady tactic.Guess what? I went to another dealer (an honest one) & got an 08MDX Tech/Advanced the same day...oh, & they gave me 2.5% financing. Bottom line, is Turnersville treated me like a sucker while another dealer treated me respectfully & earned my business.

rdahl12

1 de dic. de 2006

I helped a relative buy a new Acura TL. We got it for $250 under invoice! Use this strategy: Research the car you want and find the invoice price with options. Do the normal test drive/small talk and find the car you want. Let the Salesman make the offer. Then, offer $1000 under the invoice price (being unreasonable is okay). [There's a "holdback" of 3% of MSRP built into the invoice so there's room to move.] The Manager will counter the offer with something written on the offer sheet that is better, but not good. Write on that sheet your price again, and initial it. Send it back tot he manager. This will bring the manager over with the invoice for the car as evidence of what "the paid for the car." Again, "Holdback." Come op off your price by $500 (or so). The Manager will argue this for 20 minutes (about paying the salesman, etc.). Worst case, just say: "okay, I'll pay the invoice price and call it a moral victory." You just got an invoice deal on a new car!