Harold Wilkes

12 de nov. de 2021

Sean was great! We are located an hour and a half away so Sean sent us links of cars available in our price range. He had them pulled up and waiting for us when we got there. The dealership was up-front and honest about the vehicle we wanted in stating that it needed repairs prior to purchase. The service department squeezed it in on Monday and made the repairs Tuesday. We were super excited that the dealership offered free delivery! We had the car in our garage by 11:00 am Wednesday. Thanks for helping make this process as easy on us as possible.

carole frary

5 de nov. de 2021

He was knowledgeable, patient with my many questions. He went the extra mile making sure I was satisfied . The vehicle was freshly cleaned inside and out and the tank full. I received an appointment and was provided an additional key fob in less than a week. I was very impressed with his professionalism and extra services which he facilitated on my behalf. I have purchased many vehicles from Al Serra. My salesperson had retired .I am very pleased with my new salesman.

Melissa Butler

27 de oct. de 2021

For years I worked with 1 salesperson at Al Serra staying his loyal customer. Then sadly he retired. Over time, I talked to a few other salespeople since then but didn’t quite receive the same warm feeling with them as I did with my long time friend. Until I met with Tom. His general concern and kindness to help me with the finding and purchasing of a vehicle with that same warm family feeling I’ve been missing has been renewed. No I don’t know him personally but his friendly conversations and answers to my questions gave me the feeling I found my loyalty again. Thank you Tom for your support and help in making the purchase of my new vehicle possible. I recommend you to anyone looking for their next vehicle.

Joe Klosowski

30 de dic. de 2020

Worked with Jason in the past, his work ethic and friendliness brought us back. I told him what I was looking for and had several options within minutes and walked me through the details very easily. I would recommend Jason to anyone. He has the dedication to make his clientele happy and excited with such a large purchase. Very understanding and made the transaction streamline.

Steve Smith

16 de sep. de 2021

Jennifer is simply the best! I have had the pleasure of working with Jennifer for years now and it is always a great experience. She makes the purchase process actually enjoyable from start to finish. Jennifer brings great value to Al Serra through her excellent customer relations skills by making sure her customers are taken care of while maintaining professionalism throughout the buying experience. I never even consider buying from another dealer and Jennifer is my go to sales advisor.