retired agent

1 de nov. de 2016

Whatever concern we have on our vehicle is addressed and serviced. Manager goes the extra mile! He makes sure our vehicle has all updates completed

JohnL

31 de oct. de 2016

Once Again, Great Service, they made it quick and easy. I ended up needing a water pump that had developed a slow leak. Would have never known it until it was probably too late.

Stalley

31 de oct. de 2016

Always pleased with the service provided. they always help and explain things to people like me who do not know much about cars. Thank you!

Chevy2015

31 de oct. de 2016

Charlie took care of me !! Made the service call enjoyable, knows his stuff. Appreciated the fact he took care of my cab light, received 15 stars for that from me !

Betty

31 de oct. de 2016

Responded to my concerns promptly and went out of his way to give me great customer service. I will recommend this service center. Thumbs up to Jorge!!

Silverado reveiw

31 de oct. de 2016

I was not aware of a recall notice until I phoned in regarding an oil change due.I took my truck in because the radio was stuck on high volume with no way to turn it down!I had to pause it all the way from Bandera Tx to dealership.Truck was services and returned on time as promised not issues.

Bart5359

31 de oct. de 2016

All items in questions were answered and taken care of. They even advised me that if anything went wrong to bring the car back and they would take care of any items needing attention.

Juan1965

28 de oct. de 2016

Rudy Martinez was very friendly and had a positive attitude,made me feel welcome and appreciated. Eduardo Chamorro was also very supportive with my decisions, not pushy like other dealers just enough to let me decide, again very friendly and professional.

David1986

9 de sep. de 2016

Came in with no appointment for oil change and tire rotation and you guys jumped right on my truck with no problem! Did an awesome job and had me back on the road with in the hour! Amazing! Thanks Ancira!

Melissa

3 de jul. de 2016

Rob was professional and very helpful with my purchase. No high pressure sales tactics and it felt like he was really there to get me the best deal.

jesse69

4 de ene. de 2016

I have purchased over 6 vehicle throughout my life time all from Ancira. But after today they lost my business. Everyone is nice When you purchase a car. But when you go for service it's a different story. One more thing all the employees were at the waiting room drinking coffee.

Britt2015

24 de nov. de 2015

Rob Vargas was my salesman and he made things super easy and fast. He knew what he was doing and helped make my car buying experience great. I walked in not expecting to buy anything but left extremely happy with a really great deal.

VM

15 de sep. de 2015

We would like to thank you for all you have done for me and my family. We have bought several vehicles in the past but this time it was so different you made us feel like family. You went out of your way to get the vehicle I was looking for ready for us to see when we got there. You made our time there fast, pleasant and hassle free, you made buying the car for our daughter very easy and enjoyable. I would definitely go back again to this dealership and especially ask for you if we ever decide to buy any more vehicles in the future. My husband really liked you and we felt comfortable around you. You were honest from the beginning and never hid anything from us and for that we are greatly grateful and thankful.

Linda

8 de sep. de 2015

I told my husband on the way back to our minivan - how crazy easy this transaction went. We didn't waste an entire day at the dealership and we didn't going back and forth with price. We were upfront with you and YOU were super great being honest with us.

kristie08

13 de mar. de 2015

Robert Yarborough was our salesman. He made the experience buying our vehicle easy from start to finish. He's a super nice guy, knowledgeable and really works for the customer. We couldn't be happier with our vehicle and service provided. Thanks so much, Robert...for all of your help and for serving our country!Kristie & Zeb Morgan

R&R

9 de feb. de 2015

We really like our truck. you were very helpful. helping us with this deal. I have told all of our friends to get with you if they need a vehical or want to sell there motor home. Thanks again and hope to see you in Minn this summer

EveryCustomer

31 de ene. de 2015

Ancira Chevrolet and their bevy of peasant car salesmen are quite possibly the worst example of customer service I have dealt with. One Joe Cruz supposedly put a car on hold for me, corresponded with me the week leading up to my appointment, and waited until I drove from Austin and sat at his desk to tell me that the car had been sold. Piss poor business and piss poor service led to an experience that I would rate as piss poor.

CG

26 de ene. de 2015

Excellent! No high pressure sales. Very helpful, informative, and patient.

Adam

22 de ene. de 2015

Rob Vargas made it easy to purchase my 2015 Mazda CX-5!

CB

31 de dic. de 2014

Best Experience! Rob Vargas worked with me through Emails and Phone Calls, due to my work schedule. Great Salesperson, quick easy process. Will recommend!

Brent

31 de dic. de 2014

Great service. No pressure experience. Rob was very friendly and professional. He made the car buying process hassle and stress free. Thank you!

David & Connie

21 de dic. de 2014

Our experience with Rob Vargas was exceptional! Very easy to deal with, great Customer Service, Approachable & Super-Fast to get the deal for our new truck.

L & K

15 de dic. de 2014

Thank you so much, Rob has been very wonderful in helping us purchase our Town & Country.

LtCol, USAF

9 de dic. de 2014

Please pass my praise to Mr. Lentz and everyone else. He's my hero! It is unfortunately common the hear horror stories about dishonesty in business these day, but my experience with Mr. Lentz and Ancira-Winton Chevrolet reassured me that integrity, honor, plain-speaking, and above-and-beyond service still exist in some places, and specifically on the corner of Bandera and Wurzbach. If I ever need another vehicle, I know where I'm going first, and where I'll be telling others to go!

Lisa SA

22 de nov. de 2014

The Ancira dealer was very helpful, straight forward, and timely. Ancira was efficient with time and I am very pleased with their service.

Darrel Gonzalez

22 de oct. de 2014

You have a great selection of cars and im bound to be back too purchase me one of those head turning Camaro's

J.L. Biggers

6 de ago. de 2014

The vehicle was exactly as represented. Mr. Vargas was very professional, courteous and helpful. Without a doubt worth the 5 hour drive from Fort Worth to San Antonio.

Londie01

6 de jun. de 2014

I have been so disappointed in the service I have repeatedly received from Ancira Winton Service Department. I have been taking my Chevy Cobolt there since I purchased it in 2006. There have been several recalls on this car. From the very beginning (within 3 months of purchase) my Air-Bag light comes on especially when I hit a bump in the road. I let the service department know this several times. I have been told different reasons for this. The main reason I was told this happens is that the "light" is sensitive. The first few years it wasn't on as much but the last few it is on all the time. They were never able to reproduce the problem when I left the car there. Within the last year I again let the service department know about the Air-Bag light . I was told that when the light comes on it means that there is a problem with the Bags and they will not deploy if I am in an accident. This is very serious. I was flabbergasted to say the least to find this out so many years after I repeatedly told them. At this point I contacted General Motors to report this as it was happening since I bought the car. They refused to fix the problem because Ancira Winton never once recorded me reporting it. NOT ONCE! This is not the first time that I have had problems with the service department. I also had a Chevy Impala that needed work on it. When I received the vehicle back the oil was leaking. They apparently forgot to put a bolt back on it. However, after the last debacle with the Air Bag I will never purchase another car from there nor will I take another car in for service. I have another recall on my Cobolt. I plan to go out of town to have it repaired.

valeriecardona

11 de jun. de 2013

I went by Ancira to purchase my new Silvarado and the salesman by the name of Joe Cruz was very helpful we were able to negotiate a final price and he was very helpful in explaining the whole process of purchasing my first "new" vehicle he bent over backwards to make sure we were comfortable with our purchase. I will recommend this dealership and salesman in the future to anyone I know! Great team at Ancira Chevrolet!!!

Stephcruz

5 de jun. de 2013

I would not recommend this delar to anyone. They place a Ad in the Local San Antonio News Paper for a Price on their new vehicles , once you visit the dealer on Bandera Ancira Winton, they only have used cars/Trucks with over 6,000 miles and claim they are NEW. If you have a vehicle trade they say they will pay off your vehicle, and after you have a final deal with all paperwork sign and complete the Sales Associate will harass you and State--- the Dealer refuses to pay any vehicle trade off in full. As a new vehicle owner they promise to fill your tank with gas and give Free items for your vehicle , once the Deal is done , the end result is no items are honored or gas. Other AUTO DEALERS are very competive and are Honset to the consumer. Ancira Winton on Banderd and 410 in San Antonio is not a Honest and Trusted Dealer. BUYER BEWARE!!!

xtellez

21 de mar. de 2013

Just wanted to let people and the dealership know that not only have I had positive experiences with the salesmen there, but also the Service Advisors. One in particular, Jorge De Los Santos. With the corvettes that I had and even family cars, and recently my new camaro, this gentleman has always treated me with the utmost respect and customer service. Even when some of the repairs have gone through warranty, he always has a positive attitude and treats me like a friend. Always keeps in touch and keeps me updated with the repairs or when the part, or tire in this case, will arrive. You always hear about reviews about the sales people, but hardly about the Service Advisors. Just though this gentleman needed some recognition. Great job Jorge and keep up the great work!............Sincerely Xavier Tellez.

David

22 de feb. de 2013

I was looking to trade in my Cobra Mustang for a truck. I saw a listing for a Titan on this site so i called them up to ask about the truck. They said it "Im looking at it right now, you should come in for a test drive." I go in 30 mins later and the salesmen says "Im so sorry, that truck has been sold." In half an hour, thats hard to believe. He asked me if i would like to look at any other trucks. The only trucks he had to show me were filthy (outside and in), had no sticker price, and had the check motor light on. He said that he would match the price of the Titan I wanted, but if the truck he was showing me was going to go on sell for less, then matching it wouldnt help me at all. While i was sitting in the salesmans office i could hear other salesmen talking about customers they just got off the phone with like they were chumps. When we sat down to talk about numbers he offered me $1,000 less than other dealers were offering. This was the worst car buying expierence i have ever had.

xtellez

8 de dic. de 2012

Could not wait for our survey to arrive so I wanted someone to know how awesome John Llamas and Stephen Skipper are! To say these guys went above and beyond is an understatement. This is the 3rd vehicle my wife and I have purchased from Ancira and the second from John and Stephen in particular. These two are an awesome team. From sales to finance, these guys where on top of everything. They were more like friends than salesmen. It was a pleasure dealing with these 2 gentlemen and I wouuld recommend these guys hands down over anyone else there. They worked their butts off and got me the best deal for me and my wife. Because of these two guys, we will definately keep coming back to Ancira Chevy. Words alone can not express the gratitude we have for these guys and how happy we are when we buy cars from them. Keep up the great work guys and I hope that dealership knows what valueable assets you are to them. Thanks again guys! Top notch work! Sincerely, Xavier and Laura Tellez....By the way, we love our new 2013 SS Camaro 1LE package!

Bart_74

29 de oct. de 2012

The car that we want was in Ancira VW but Arsenio whose from Ancira CHEVY did not hesitate to go to the "other" side and show us the truck that we want. No arm twisting or hard selling. Patient, attentive and down to earth. Most of all, since they still has to detail the truck and I could not get the truck right away, Arsenio with his WIFE delivered the truck in our front door at 9pm!!! He told me later that nobody can drive him back after he will deliver the truck, so he ask his wife if she can follow him while he deliver our truck in our house so that he will have a ride home! Now...that's our man right there! EXTRA MILE ALL THE WAY...LITERALLY AND FIGURATIVELY...since we live in Schertz and they live in Helotes!..Thank you very much....We're costumer for life.....

Gordon Don Zercher Jr.

21 de jul. de 2012

My wife and I recently bought a new 2012 Silverado and the Sales Crew was great but when I went in for my first service it was a mess. First I got put on hold for over 5 minutes and then transfered to some one in sales cell phone and then got a answering machine there. I call back twice and finally was told to bring it on in. I got there at 2:15 and I asked if I could use the coupon that they had sent me for a tire rotation, and free car wash but they showed me that it had already expired but with my first oil change they would give me a car wash. I told them I had a appointment so I asked how long it would be and they replied about a hour or hour and a half. I told them I would go across the street and grab a bite to eat and left them my cell phone number so they could call when it was ready. Well I ate and came back and it still wasn't ready so I went in and asked and they said they would find out .. I went back in again and at 5:20 was told I could go to the cashier and pay out. The man I had dealt with came up and shook my hand to say thank you and I asked him why it had taken so long and he said they were swamped and I told him when I had come in and he said I thought you went to get something to eat and that it had been ready. I asked him why he hadn't called and he said he forgot. I still had to wait awhile for my truck and when it got there it hadn't been washed either. I was already late for a appointment so I left and I must say I wasn't very happy. If this is the service I can expect to recieve on my truck I will probably find another chevy dealer to work with and also buy our next vehicle which we planned to buy in December (we intend to trade in our 2003 Suburban) Thank you Don and Doris Zercher

Sharon Price

25 de jun. de 2012

My experience from the time I sent a request for a quote for the purchase of my vehicle was AMAZING!!! Thanks to Marissa for the correspondence thru e-mail and phone calls I was aware of vehicles available, pricing, AND discounts!!! Big Thanks to Jose for ALL the time he spent test driving, running numbers, and informing me of the inventory, rebates, options, showing the luxury and value in every vehicle and being patient and LISTENING to me!!! All of their hard work AND Marissa's return phone call lead to the PERFECT vehicle for me!!! It was very important to me to get a great vehicle at a great price!!! And they have exceeded my expectation's of what Great Customer Service IS!!! Ancira was not at the top of my list to business with due to past experiences with salesman on the lot.....my family could never even make it past the lot to purchase a vehicle!!! As you can read I am Throughly Impressed AND Super HAPPY with my experience AND my purchase!!! I will inform my friends and family of the Great experience!!!

morrhyah

19 de jun. de 2012

I enjoyed my experience purchasing our vehicle. the staff was friendly and willing to answer all our questions. the merchandise available was great and was a speeding purchasing process.

ginac

18 de jun. de 2012

Class Act--from salesman, to sales manager to finance person. Bought a beautiful used vehicle for a reasonable price & got great trade in on mine. Fast & efficient use of their (and therefore my) time. This was truly the most pleasant experience from start to finish I've ever had purchasing a vehicle.

rpars369

13 de jun. de 2012

My entire experience was up-lifting and enjoyable. Joe Lopez and Rudy Martinez were extremely professional and understanding in helping me find a 2012 Avanlache. The amount of time they spent with me to help me find the best deal and auto for me, is extremely appreciated.Thank you Joe and Rudy,Ron Parsley

Mike_

5 de jun. de 2012

We have to drive 4 and a 1/2 hrs. to buy a truck, because in town I was not getting the assistence I was extecting no help like if they did not wanted to make a sale. I was looking on line, so I found Ancira San Antonio Texas, If you need a salesman contact David Allen Kronk, best in all very knowlegeble he would have all or most answers for your questions. Thank you Mr. Kronk and Staff

noelv

4 de jun. de 2012

This was my first car buying experience and needless to say, I was nervous. But Rudy Martinez really went out of his way to make the whole process easy. He treated me and my brother as if we were members of the family and really worked hard on getting us a FANTASTIC price on a 2012 Chevy Cruze. Rudy Martinez was truly AWESOME and I will definitely recommend him to family and friends in need of a car.

Equinox Owner

28 de mar. de 2012

I went to Ancira to look at a specific car. The salesman took me for a test drive and explained the car in detail. I came back several days later and bought the car. Everything went so smoothly. They were remodeling their offices, but worked very well with the construction. They were very friendly.

Karen McGehee

11 de ene. de 2012

Felipe is very knowledgeable and went out of his way to provide awesome customer service and satisfaction during the purchase of my 2012 Cruze. He is the salesman to go to!

dgomez98

28 de nov. de 2011

I went in looking for a vehicle for my brother. Not only did he get one at a reasonable price, but i also bought one at a lower interest rate, but payment as well. Thank you Joe and Tony.

jrivasjr

17 de nov. de 2011

Wanted to thank John for yet another purchase of a chevy vehicle. I have known John for two years and he's a no BS type of guy. I had gone to VARA, yes I said it...VARA to purchase a Chevy Camero...BOY WHAT A MISTAKE! I guess they thought they were the best and they refused to budge on my trade in and basically said "See Ya!" So what did I do? Went to Ancira on Sunday and spoke to John Llanes, within an hour and a half I had test driven my Inferno Orange Camero and was handed my paperwork and drove out with my Chevy Camero! THANK YOU VARA for proving to me that Ancira is the place to purchase your Chevy vehicle! Thanks John, my wife and I look forward to purchasing our third Chevy from you in the near future.take note VARA, next time a customer walks in to purchase a vehicle, maybe being a little customer friendly would help and stop thinking you better than any other dearlship! Jose Rivasjoey.rivas66atgmail.com

denisecruz

10 de nov. de 2011

Fernando is an awesome sales person, has lots of patience and helped my family get what we needed and wanted for the price that accomendated for us, I would highly recomend him to all my friends and family, need a new or used car see Fernado Espinoza!!!

jamielee

14 de oct. de 2011

Danny Villareal, right away helped us when we arrived. He asked us about what we were interested in and our price range, and right away showed us a great car and great price! We were also showed other options but the first one was it! Overall the customer service was very satisfying! I would totally reccomend him to anyone.

sm1gundy

3 de oct. de 2011

Our family has purchased several vehicles, new and used, in different cities and states in the past 5 years and this is by far THE best dealership we've ever had the pleasure to deal with. Mike Hernandez welcomed our large family and did not pressure us to buy or sign - which made the experience by far the best. He was helpful, friendly and understood our budget. Once we agreed on a vehicle and price Mike worked hard to get everything finished in a timely manner. Thanks Mike, we will send all the business we can your way! Fred in financing was also great. Not only was his patience with our 1 year old impressive but he explained everything to us and took his time - we didn't feel rushed to sign the papers like we have at previous dealerships.

jess2595

30 de sep. de 2011

This is the second car that we have bought from this dealership and David specifically. He was wonderful to work with and got us the deal we were looking for. We would for sure recommend him to family and friends and will be going there first to look for our next car.

jjmpurple

27 de sep. de 2011

Mike looked out for the car we wanted and notified us when there was one available. We used website to qualify for financing and came in and bought the next night. Fastest service and easies buy we ever made. Were in and out under 2 hours. Usually spend more time at the grocery. Mike was very profession and accomodating, even when I wanted to see other cars although I knew I was buying the one he found (a piece of mind thing!) Would shop this way againg, wife loves this car. In a few months Ill be back to get one for me!

john gilsdorf

23 de sep. de 2011

I saw a car on-line so I called. I spoke with Joe Cervantes, who was very helpful, and nice. He was not pressuring in any way and answered all my questions honestly. Mr. Cervantes accepted and returned my phone calls promptly and made me feel like a friend and not a customer. When I met him, he was just as friendly in person. He spent time with me and my wife, showing us the car, explaining the different options and taking the time to answer all our questions. He was very informative yet casual on the test drive. He re-arranged his schedule to accommodate ours for a second meeting later that evening. I asked him to make sure everything was ready when I returned with my daughter, (who the car was for). He made sure the car was cleaned and sparkling for my daughter to see for the first time. I wanted her to like it as much as I did! When we showed up, everything was perfect. The car looked great, and Mr. Cervantes had made sure the antenna was replaced, and as usual he made my daughter feel comfortable and welcomed. The deal went through without a hitch, and Mr. Cervantes was patient and stayed with us as we visited like old friends while waiting for the paperwork to be finalized. I've dealt with many salesmen over the years, and I have to say, Joe Cervantes truly made our buying experience a pleasant and enjoyable one!

texpatrick

21 de sep. de 2011

i AM VERY IMPRESSED WITH PROFESSIONALLISM OF ARSENIO WATKINS, HE WAS VERY ATTENTIVE WITH OUR NEEDS AND WAS ABLE TO WORK WITH US TO GET THIS VEHICLE.I WILL CERTAINLY REFER HIM TO MY FAMILY AND FRIENDS.

knweaver

19 de sep. de 2011

I was looking for a used car that fit into my budget and came across a Kia Sorento that was perfect!!! And Danny was so helpful in getting the windshield fixed and making sure that everything was in order. I couldn't be happier with the experience that we had at Ancira. I'm hoping this car will last me but when it is time for a new one, i'll know where to go, no questions asked.

ggmd00

15 de sep. de 2011

My husband is currently serving in the Military relocating back to Texas temporary. I moved back early with my kids and need a used vehicle back and forth to work and school. I received a purchase order from my financial institution. We are long time friends with Jerry Alvarado since high school. At this time of need we called Jerry Alvarado up to help us find a used good dependable vehicle. He had Felipe Mendez work with me. I had patience and was also looking elsewhere at the time, 2 weeks later he calls me up to see a 2005 Chev Malibu that just came in and test drove it for a day and had to return the vehicle with a rattling noise coming from the right passenger side and the door locks were opening and closing on there own. I immediately returned the vehicle and asked if he had anything else , I could of easily went elsewhere but that's how much trust I had in Jerry and he showed me a 2007 Mercury Milan. He let me take the vehicle for a couple of days, car ran good. They agreed to fix the door handle in the back and fix back window tint. We closed the contract and drove to corpus the next day and returning back the right rear bumper is hanging off. Immediately called Jerry and said to return vehicle the next day. Returned vehicle and explained what happened Jerry said they will fix it or return vehicle. Felipe asked I speak with Don , sales manager and speculated that I got into an accident or someone hit the vehicle. He was very rude and unprofessional. Very argumentative and wouldn't let me speak. There was a door dent on vehicle when I bought it right above the right tire and claims that door ding caused the bumper to fall off because its plastic and there was wind. Jerry Alvarado also agreed with him. They never disclosed Auto check. I had to ask for it and showed no accidents reported. I took the car to two collision shops and pointed out bumper was recently repaired and no bolts were found on bumper. Whom ever recently repaired bumper didn't put bolts back in . Salesman and sales managers are no experts in collision. There is NO accidental damage to this vehicle. The dent is simply a door ding that was there and now are refusing to take responsibility of the car because they have been paid $12,000 for this vehicle. Ancira is making excuses not fix it and are making speculations. I am so unhappy with this vehicle and the management. I will continue to fight for my rights and will hold Ancira responsible. The GM tried settling for us to pay $250.00 which is an insult to us. I will make sure to advertise in any way I can and will write certified letters.

Txhugbug

12 de sep. de 2011

No pressure sales. Pleasant experience. It was a very busy holiday weekend and our salesman was very patient and very nice even though we were buying a very low priced vehicle for my teenage son. Definitely will recommend to others.

BARNEY RANDOL

6 de sep. de 2011

I CAME TO THE DEALERSHIP LOOKING FOR A USED FOR MY 17 YEAR OLD DAUGHTER AND JOE LOPEZ ASSIGNED FELIPE MENDEZ TO HELP US. FRLIPE TOOK US TO SEE MOST OF THE USED CAR INVERTORY AND SPENT MORE TIME THEN MAYBE HE SHOULD HAVE. HE IS VERY PROFESSIONAL AND I NEVER FELT PRESSURED. THANK YOU FOR MY DAUGHTERS NEW 2008 BUICK ENCLAVE SHE LOVES IT AND THANKS FOR A GREAT DEAL AS WELL. BUT THANK YOU FELIPE MOST OF ALL. BARNEY RANDOL

lenneal

6 de sep. de 2011

So glad to be back to Ancira Chevy.My family and I have purchased many, many vehicles from them in the last 20 year.I went to purchase a BIGGER vehicle from Altima to a SUV and/or TRUCK. The altima was just too small and we as a family were cramped. Also, the Nissan had a light out for the headlight and was informed it would cost between $200 to $400 to get that fixed - you cannot just buy the bulb and replace - what a rip-off. Glad to be back in a Chevrolet...I went looking at USED GMC XL - test drove, spoke to Mike Mire who was referred to me by another salesman (he was too busy for me since I was late due to new baby to meet him, etc)Anyhow, Mike said let me check on rebates, incentives and being a USAA member also helped with the down payment etc.After talking to Mike I reminded him that I knew Jim from previous employment dealing with General Motors. He said he was working the numbers and Jim would see what he could do.Unfortunately our credit was lacking due to economy and husband being laid off and then I was laid off a few years ago. But our getting back on track.Mike called me back and stated Jim got approval for a NEW crew cab not USED.My husband and I went to test-drive along with Baby to ensure it was what we needed for the family. We loved the new truck, 2011 TEXAS edition Silverado.Mike and Jim went above & beyond; exceeded our expectations. I was so shocked with what they did.They were great to work with. Jim and Mike called when they said and also followed up with me to see how everything else.I would recommend anyone to them or Ancira Chevy. they knew what I could and could NOT do...never felt pressured ever!!!!They have always treated me like their Family...:-)

cbstein

31 de ago. de 2011

Mike was great great to work with & went out of his way to accommadate our every need.I would diffently work with him again in the future.

mirelesproperties

30 de ago. de 2011

Our immediate and extended family has dealt with Mike Hernandez for over 10 years. We are repeat, repeat customers. We have purchased over 10 vehicles from Mike Hernandez. These are the reasons we are repeat, repeat customers. Mike Hernandez is an honest man. He demonstrates integrity providing full disclosure regarding the vehicle we purchase. He insures that we get the best service possible during & after the sale. He follows up to insure that we are totally satisfied with our purchase. The one totally unique thing about Mike is; he will call us when it is time to trade in the vehicle or to remind us that our warranty is about to expire. I don't know how he knows but, he does. He will also call us when a great buy is available. I have a beautiful Mercedes SUV that I thought I didn't even know I needed but, Michael called me and asked me to come by to see it. I left the lot with my new Mercedes SUV.. Thanks ! Mike ! For these and many other reasons We do not bother to visit any other dealerships. One phone call to Mike Hernandez does it all. We tell him what we need, we give him a budget, and he goes to work to take care of the rest. He will call us when he has what we are looking for, we set-up a test drive, make a choice and sign. It's that simple. Mr. Hernandez is just one outstanding individual. He is the Pride of the Ancira organization. I also want to give Kudos to your service deparment, your parts sales department and the ladies that take care of paper work. What a great staff! they are courteous, friendly and helpful. We are proud to be a part of the Ancira family...Keep up the great work !Roy & Lupe Mireles

fdesoto

30 de ago. de 2011

I will buy from this dealership again! Courteous, professional, and friendly staff! Went out of their way to ensure that we were getting the exact vehicle we wanted.

Lynli

29 de ago. de 2011

First of all, Felipe went above and beyond to find the exact vehicle we were looking for. Felipe's availabilty to meet with me was second to none. Felipe made us feel like we were family of Ancira Winton and I have a car dealership close to my home that did not show us the courtsey that Ancira did. As far as price, Ancira beat out three other dealers in the San Antonio area. In conclusion, I would by another vehicle from Felipe.

onempchick

23 de ago. de 2011

I went to Danny with a budget in mind and unlike other dealerships I went to he actually thought about my budget and found me a car that was a great price and also family friendly. All the other care dealerships I went to made me feel bad for asking for a budget friendly car. I never felt like I was being rushed and he actually remembered my name from when I originally came in 2 months ago when I was just browsing, very impressive! I am a very happy customer and love my new used car! If your looking for a good car dealership this is the place to go, great service and cars. Thank you Danny!

emart2175

18 de ago. de 2011

Our experience with Danny Villarreal was refreshing! After dealing with many dealerships and seeing what was out in the market, Danny far surpassed any of our expectations. He went above and beyond to get us the vehicle we wanted and had everything ready for us when we came in to do our paperwork. I highly recommend Danny to anyone who's looking for a honest, hardworking, knowledgeable individual.

gina_8986

12 de ago. de 2011

I went into this dealership with my parents with the expectation to buy a new car because I had been having problems with my current car. Felipe was our salesman and from the minute we met him, he was amazing. A very young, free-spirited, genuine young man, that was just beyond courteous from the moment he started working with us. We ended up buying a new Chevrolet Cruze from him and his dealership and I am beyond pleased with what he did for us. I have had some problems within the first month after purchasing my car (window tent, AC trouble due to a hole, etc) and everytime I have called Felipe, he has immediately done what he needed to do in order to fix what needed to be fixed and to make his customers completely happy. I know he will be very successful in this career and I just hope that everyone can have a chance in their lifetime to deal with this young man. Hats off to you, Felipe Mendez! And thank you Ancira for employing such a great employee!

sweeneyart

13 de jul. de 2011

Fillippe was very knowledgeable and very efficient. He didn't waste our time. He answered all of our questions and was very personable. We could tell he liked his job and knew his product line. We appreciate his expertise. Thanks!

Jessbrad

27 de may. de 2011

Best experience buying a car! John and Joe worked extra hard to find the exact car that I wanted, and brought it to me. We have purchased five vehicles from John now, and the service and experience just keeps getting better! We look forward to purchasing additional vehicles from John in the future.

lashaya

23 de may. de 2011

1. The salesman hardly smiled and didn't seem very motivated - regardless, we got a nice 2003 Infiniti for a good price. We were informed to come back to pick up our free TV & contract, but we drove all the way out there to be told the TV's weren't available and our contract had been mailed. We live on the east side (converse), but Ancira's on the west.2. The salesman agreed to get four-wheel alignment done and the belts replaced, but after verifying the job w/ our own Car X mechanic, we found out Ancira gave us the car back without doing the alignment and had proof to show it hadn't been done. We were told to drive over and the manager would cut us a check to reimburse us. We drove all the way out there, but was then told to come the next morning. We were also told the TV still wasn't there. Thus we told them to mail the check. This was the 3rd time driving out there.3. Sephere's manager then called us and said the title had a lean on it (we traded in a truck). I called him back and said my husband had already been out there three times to receive items and had been given the run around. I then told the manager I'd "mail" the lean release document, but the manager insisted it be brought in that day. I told him I don't think it's right to make us come all the way out there when we'd already been out there twice to pick up contract/check/TV that wasn't there, despite being told to drive out there and pick them up. My husband brought the documents the next day and was handed his purchase order, not his contract - so we still don't know what bank to pay our bill to nor do we have our reimbursement check for the maintenance we had to pay out of pocket because Ancira failed to keep their promise.4. Two weeks later, my husband called Ancira expaining the problem and discussing the fact that it's near time to pay the first payment, but we've been given the run around. He was directed to Sephere, the sales manager who was upset because my husband had previously called higher level managers to resolve the problem. He was informed the reimbursement check hadn't been received because of the lien, despite the fact my husband had personally dropped the lien paperwork off. This would've been nice to know all the times my husband drove 1-hr round trips to get to the place. My husband then spoke to Toni, a manager there, who said he'd have a team meeting to discuss the problem.5. The funds/financing rep tried to lead us on by adding extra stuff in the price of the loan. He initially stated the warranty items were already included in the purchase price of the loan, but when it came time to sign the contract, we caught that the final price was $2K more than we'd agreed. When I asked him to break the cost out line by line, he then told us that each warranty item was added on to the purchase price of the vehicle. 6. My husband and I purchase this vehicle and have been extremely disappointed by the service we recieved. We did, however, appreciate Ancira initially negotiating the price of the vehicle with us, but the service from the sales rep and the financing rep have been horrible.

ltriffet

23 de may. de 2011

I was looking to buy a new Chevy Cruze LTZ and had been to one other dealership and decided to look a little more, Marissa contacted me via the internet and came in at a much lower price than the other dealer with exactly what I wanted, she worked with me on a time to come and see the vehicle and when I got there it was waiting for me, she explained that she would be handing me off to Alex who would complete the sale but at the same price she quoted me via the internet, not only did I get exactly what I wanted but Ancira worked with me on financing I could not have asked for a better car buying experience and will definately be recommending them to friends and family.

fjm1061

19 de may. de 2011

My dearly beloved wife parked my brand new Camaro 2011 near some sprinklers, ruining the finish of the trunk area with the wonderful stuff in recycled water. I took it to the Ancira service department and they took care of it magnificently. From Jorge on intake, to the bus driver Pedro, to the service desk ladies whose names I can't remember unfortunately, to Matt who handed me my car back, to Anthony Jeeter Service Manager to Terry, secretary. I tried to remember as many names as I could, sorry for the ones I didn't get. I bought my Camaro, my first sports car, at the tender age of 49, from Eroy Burns, who himself is a joy to have dealt with. This being my first visit to the service department after the purchase, I was very jittery to hand my precious Camaro over for service. I was bowled over by the service I got. I went from absolute despair after I saw the damage to my brand new baby to absolute delight after the work was done in the span of 24 hrs, thanks to Mr. Jeeter's people. Thank you, from the bottom of my heart.Epilogue:My wife will never drive my baby again. And I still love her dearly after 23 years.

Hipolito Maldonado

18 de may. de 2011

My wife and I were referred to this dealership by someone else who had purchased two vehicles from Anicira/Winton and had a very good experience. The vehicle that we were looking at was for our church, so that it was not any easy transaction. However both Fernando and Steve were very helpful in our being able to finally complete thetransaction and drive the vehicle home.It was a lengthy processes, but not because of anything that they were not doing themselves, but due to other difficulties with paperwork needed from the church.They both worked hard at helping complete the deal and we are all thankful for theirwork and patience.Congregation is enjoying the van and are thankful to God and to our friends atAncira.God Bless!Hipolito Maldonado

blorosc0865

17 de may. de 2011

We have purchased several vehicles from Ancira but our last used purchase wasn't so great. We weren't ready to give up on them yet, so we contacted Sales Manager Jerry Alvarado who when we purchased our 2009 Chevy Suburban was our salesman. We had such a great experience with him that when he referred us to Salesman Felipe Mendez we were confident he would take care of us and that he did!! Felipe listened to what we wanted, he wasn't pushy and answered all our questions. With his help we were able to find and buy our 2010 Chevy Malibu. There were a few issues with the car but Felipe guaranteed us he would take care of them. He kept his word and followed through surpassing our expections in more ways than one. He gave us the great experience we've come to expect from Ancira and a lot more. He stayed late, came in on his day off and even called us afterwards just to check that everything was ok. He really made us feel like VIP customers. Thanks to him we are still loyal customers and will continue to be for many years to come.

hwraben

10 de may. de 2011

Had a great experience buying our new Equinox. I contacted Justin through the internet and then at the dealership. Justin is very low key, not pushy or over-bearing. He was interested in selling me what I wanted and not what he wanted to get rid of. My wife thinks all car salespersons are sharks out to sell whatever they want with no regard for what the customer wants. Justin is different. He explained everything to my wife, answered all of her questions and was very helpful. The car is great other than a issue with the driver side outside mirror which I feel Ancira will take care of. I would highly recommend this dealer to anyone who is thinking about buying a chevrolet product. From what I say and with my experience with them, all salespersonnel seem to be laid back and very low key. No pushing, no you have to buy in the next five minutes or the price goes way up or we will not get another one like this one for another six months. Truly a pleasant experience.

kmore36

5 de may. de 2011

Upon my arrival at this dealership I did not intend to walk out with a brand new vehicle. My experience with the salesman, John was oustanding. He took the time to go over the dealer incentives along with understanding the importance of my decision to purchase a new vehicle. Also, reveiwing the manifest list to verify if any additional savings would apply to me. I can't say that anyone else would have taken the time to review all the discounts with me. Overall, I would have to say my experience was pleasant and very "at ease". If in the market for a new vehicle, I would definitely recommend my family and friends to visit with John. The dealership was also very clean and friendly. Additionally, I would like to commend John on the great work he did by keeping in contact with me even after I purchased my new vehicle to make sure the vehicle was running great and my satisfaction with the vehicle meet my needs. Thank you,Katherine

bfaust

29 de abr. de 2011

Joe Lopez set us up with Felipe mendez to handle our selection and sales process. We appreciate Joe because of his low key... calm, professional approach. He makes you feel very comfortable. My wife only wants to deal with Ancira because of the professional approachwith all of their staff. Felipe was very thorough and courteous in the handling of our vehicle sales. We appreciate his honesty and candor in helping us through the process.Steve Ybarra handled the finance and we appreciate his assistance. Our entire extended family has bought about 30 vehicles from ancira since the late 70's.

michaelc1598

13 de abr. de 2011

My wife and I have both had a great buying experience with John. We have bought 2 cars (Malibu/Cruze) from him and will continue to be one of John's customers. The entire staff did a phenomenal job in making us feel welcome. John was able to answer every question I had about the Cruze I was about to buy and add additional information I didn't know about. Because of Johns superb service I will be recommending all my friends and family to him. Thanks again for the best car shopping experience we have ever had!!

PMROBIN

10 de abr. de 2011

FELEPE KINDLY GREETED ME & MY WIFE WHEN WE ARRIVED at THE DEALERSHIP AND HELPED TO MAKE OUR VISIT A PRODUCTIVE ONE. WE ORIGINALLY STOPPED BY TO LOOK AT THE NEW CAMARO, TRANSITIONED TO THE SS AND ENDED UP PURCHASING A NEW 2011 CORVETTE. DUE TO FELEPE'S ATTENTION TO DETAIL WE WENT HOME WITH A TORCH RED VETTE.I WOULD ALSO LIKE TO THANK MR HOWARD KELLY, BECAUSE WITHOUT HIM THE DEAL WOULD NOT HAVE TAKEN PLACE.

Jenniferchristian1

30 de mar. de 2011

I recently purchased a used 2010 Nissan Altima. As most people, I'm very skeptical of car salesmen. I have been avoiding walking into a carlot just for this same reason. I did not want to feel pressured or bombarded to purchase a vehicle. However...Jerry Alvarado (Sales Manager) and Jose Guzman (salesmen) went out of their way to make my experience wonderful. I did not feel pressured or taken advantage of. I would recommend Ancira along with Mr. Alavardo and Mr. Guzman to anyone looking to purchase a new or used vehicle. After picking out my car, the financing part went so smooth. My financing specialist MR. Esparza made me feel very comfortable about my payments and my options. He went over everything and was very patient with me gathering up all my documents at the last minute.The follow up call i received the next day also made me feel my purchase was appreciated.

Ashmci718

22 de mar. de 2011

I have no credit so after being at it for 2 weeks i finally went into Ancira winton chevy and was told to allow him to just try. So I did. After running my credit and everything else it turned up that all I was able to get was a 2000 camry, which I didnt mind because my last car was a 2000. So after getting thrown a million different requirements everytime one thing was done, I finally get the down payment and get the car. Literally I drove the car right off the lot and the check engine light came on. Ok, not a big deal. It happens and sometime theres nothing actually wrong. So a month later the car starts smoking, and I barely make it in to the service department. Turns out the radiator needs to be replaced as well as the thermostat. The radiator is covered but not the thermostat. Now im left to pay 190 dollars to fix this and get my car. Why should I have a car for a month and already have to pay for repairs? These people just bullshit you and make themselves feel all high and mighty as if they are helping out those who cant be helped but honestly, theyve helped make a bad situation worse. So at this point Im just tired. I want to just give it back to the dealership altogether because from the beginning I was not happy with their service. But guess what...I cant. I call the finance company and they tell me that basically I will most likely end up continuing to make payments on a car i dont have because if it does not sell for what i still owe, i am responsible for the balance. On top of that, it will show up as a repossesion. Isnt it funny how the only reason I settled for this heap of shit to begin with, is to build my credit, but in the end it is going to damage what little credit I do have. So one the phone with my finance company, i display my dissatifaction with this and what does she tell me..."You chose the car". No i didnt but even if I had that is completely irrelevant because the car should not be breaking down after only a month. Ancira and Credit Acceptance. Do not go to that dealer or that finance company.

SamanthaP

28 de feb. de 2011

I was assisted by Marissa Morales over your awesome internet chat. She helped me with over three vehicles and opened up my eyes to most of them. I am extremely greatful for her assistance and will look into the newly found vehicles on Ancira.com. Purchasing a vehicle is a tough decision, but Ancira makes it easy. I will always buy from Ancira, even if it's not a Chevy!! (..which it probably will always be a Chevy!) Thanks Ancira!

Tony Flatlet

6 de ene. de 2011

Took our car into have work done at the body shop , and I promise if we ever get every thing worked out (cracking clear coat on the wheels , parts taken off and not put back on ) I will not come back , the Service Dept is the best , but as good as they are, the body shop is that bad , we have bought cars ,and the people at the dealership are nice and helpful, that is why I took the car to ya'll But never again , buy cars and let Bob in Service take care of us, NO BDY SHOP

rebowash

11 de nov. de 2010

Curtis - I forgot last name and my husband has his card for future use should we need it-was very cordial and friendly. Took his customer service to us VERY SERIOUS! And made our experience in the service department very pleasant. I stayed out of the "talk" part because I am not into car work!!! But he was very clear and made sure all the things my husband wanted checked and done were handled. He had a sense of humor and made it comfortable for both me and my husband. He went beyond the usual OK I'll take care of it that many places do. He made sure we were very satisfied!! AND YOU CAN BE VERY ASSURED THAT WE WILL ASK FOR HIM A N D RECOMMEND HIM TO ANY ONE WHO NEEDS TO DEAL WITH SERVICING A VEHICLE - ANCIRA OR NOT. BECAUSE we feel if he can see to it that Ancira will/can take care of their needs he will give the CUSTOMER SERVICE GRANDE!!!!And if he finds it can't be done there he will undoubtedly try to help the customer find the service company that can help them --- and this is a real CUSTOMER SERVICE REP. (This brings customers BACK to him for additional help AT Ancira.THANK YOU CURTIS!!!And to let you know the billing lady was very pleasant and made our PAYOUT as "painless as possible" and made sure we got copies of the billing. SOME places seem to FORGET this important aspect of work reports for the customer.I LOVE M Y COBALT. (My husband calls it that!!!)

ceonken

4 de nov. de 2010

I have not so good credit and they offer the so called "Guaranteed Financing" and was told with $1,500.00 I could get into a vehicle, well they showed me vehicles I could get into the first one sounded like it had a whole in the front and you could hear all the air coming in through the dash. the second I like but by the time I came up with the daown payment it sold, I looked at others, found one on another lot wouldn't pass, then they showed me 2 others that I would have been able to get into I chose the bigger vehicle of the 2, then they come back with you need more money down, why show me vehicle's you know I can't get into, I had a bad experience back in 1998, 2000 & 2010 (2000 was at the Nissan Location) I guess 3rd time is a charm to fully vow never to go to an Ancira dealership ever and vow to let my family and friends know and anyone else I have the opportunity to inform not to buy from the Ancira family.

jrivasjr

11 de oct. de 2010

A little over a week ago, I was having problems with my 2010 Chevy Malibu. My steering column, driver side floor board, and my gas pedal all had a vibration and a loud buzzing noise when I hit speeds of 65 and up. I had to called onstar and requested a diagnostic on my vehicle but they could not find anything wrong with my vehicle but they did say if I didn't feel comfortable with my car they would connect me to ancira dealership. To try to make a long story short, I met up with Tommy in the service dept and from there he and Anthony took their time trying to figure out was wrong with my vehicle. After replacing some components underneath the vehicle and replacing my tires with new ones. We thought my vehicle was good to go. It turned out the new tires didn't make a difference so Anthony called me to to take a ride along in my vehicle and then a new one as well...what we both found was that new vehcile had the same noise that my 5-month old malibu had. Anthony decided to change the tires with a new set of tires but different make. After a week with my vehcile in the service dept...WOW! what a differnce the new tires made on the drive out of the service dept. Not only was the vibration gone, but so was that annoying noise in the background. Thank you Ancira and thanks go out to Tommy and Anthony..GREAT JOB! The only draw back was getting my rental, I spent three hours and enterprise trying to get a rental...

Stephjr82

5 de oct. de 2010

This is the 3rd vehicle we have bought from Jerry Alvarado, 2nd from Ancira, and we couldn't be happier. Jerry has always gone the extra mile to take care of us. He has always remembered us even with years of time in between. Jerry is not only a great car salesman we consider him our friend.

jacevedo

4 de oct. de 2010

I have purchased two new vehicles with Jerry Alvarado with the latest vehicle a 2010 Texas Edition Silverado. The process has been a great experience with his great friendlinesss. He went above and beyond and made it a great buying experience. I recommend him to family and friends. I will continue to purchase vehicles with Jerry and look forward to seeing him in our next purchase. Nothing compares to the customer service that he provides. Thanks Jerry!

rmnhg1781

2 de oct. de 2010

This is the third vehicle I have purchased and it has been by far the best experience. John Llamas did an exemplary job of answering any questions I had in regards to the 2010 Silverado Purchased. He patients with my decision making process was greatly appreciated. Great Job! Two thumbs up to John Llamas. The only comment I have is a feeling of being passed/over looked by my initial salesman at Ancira Winton. It wasnt until a day or so later that I feel that he saw I was genuinely interested in purchasing a vehicle. Unfortunately for him I was passed to a sales man that was more than willing to help me find what I needed. Thanks John! I only hope that commission on the purchase went to who deserved it.

chevy4ever1

30 de sep. de 2010

My wife and I recently bought our 2nd vehicle from Ancira. Both times we have worked with Jerry Alvarado. He is always willing to go the extra mile to ensure we are completely satisfied. He consistantly through out the years has followed up with us whether it is a call, birthday card, christmas card or year anniversary to ensure we are still happy. Never have I left your dealership wondering if I made a bad choice. Jerry is very pleasent and wonderful to work with. I will continue to due business with your company not only because of the prices I receive but because of the wonderful salesman you have in Jerry. Thanks again!

fruitysdowntown

29 de sep. de 2010

I RECEIVED NOTHING BUT VIP TREATMENT. This was the easiest major purchase I have ever made. Jerry Alvarado is what I feel every car salesman should be. I went in, chose a car that I liked, pointed it out, and he went to work. IT WAS THAT SIMPLE. I got the best price and he made sure of that. This is the 2nd vehicle I have purchased from Jerry and Ancira, and as long as Jerry is there, I will never go to another dealer and, thankfully, never have to deal with any other dealer's nonsense. I will be referring all of my family and friends to Jerry, who in my opinion, is the best car salesman in town. Note to Ancira Management: You should be very proud to have a gentleman like Jerry Alvarado on your staff.

sherdixon

17 de sep. de 2010

We have bought a total of 5 vehicles from Ancira to date and I am always referring my friends there. The last vehicle I bought was a 2009 Tahoe. I wanted a specific color, "Blue Granite", Jerry searched all the other dealerships for that one and even found it in the Texas Edition which to me was a bonus. I currently have 2 co-workers that will be upgrading their vehicles soon due to additions to their families and Jerry will be the one I will be referring them to.

JB11Nov

17 de sep. de 2010

We've purchased 2 NEW vehicles from Jerry, the latest in Dec 2009, and just recently purchased a USED 2009 from him for our Mother. Jerry is always outstanding and keeps in contact with you throughout the year, with personal calls and cards, etc. Jerry is our choice for CHEVY vehicles.

martha1

17 de sep. de 2010

Never could I have imagined buying a vehicle would be so easy and painless. My husband and I went to the dealership late in the evening because we did not want to spend alot of time dealing with the process of buying a car. Thankfully, Jerry Alvarado greeted us soon after we got there. We explained what we wanted and how much we wanted to spend. He did not waste time trying to sell us something we didnt want,need, or afford. He listened to us and took us straight to what is now our new suburban. Because we said we would come back in the morning to pick up our vehicle we were out of the dealership within 20 minutes. We returned in the morning with our vehicle cleaned ready to go and paperwork waiting to be signed. The total process time was less then an hour to buy our vehicle. I would never have dreamed buying a car would be so pleasent. Jerry Alvarado is the best salesmen we have ever delt with. We will be back soon to buy our daughter her car as well. Thanks again Jerry.

smcguire

17 de sep. de 2010

Simply outstanding service - from the very first moment we arrived to every subsequent interaction including delivery of our custom ordered vehicle, Jerry Alvarado and Ancira Chevrolet were there to ensure we were completely satisfied. In my many years of new vehicle purchase, this was by far my most rewarding and satisfying experience.

Lealiiee

17 de sep. de 2010

My wife and I used USAA and other avenues to research new vehicles for a total of 4 months, it was narrowed down to two vehicles, the Exped. EL or the Suburban because the size of our family. We first were directed by USAA to a Chevrolet dealer in Boerne TX, we mistakenly went to Ancira Chevrolet first, we scheduled an appt with an internet sales person. When we arrived we were greeted but because we had an appointment, we realized we were at the wrong dealership. The salesperson helped us but because of my appointment, I felt obligated to go and we were directed by Ancira that the Chevy dealer was in Boerne and let me know that he will be there to help us buy a vehicle if we did not like the deal where we were going. We ended up stopping at Freedom Chevrolet, by mistake again, and spent over an hours there, test drove the Suburban and loved it. We considered their deal but was not satisfied in the end. We never made it to Boerne due to poor time management on my part. We then realized Suburbans we were looking for were limited and also went to Ford dealerships in the following weeks but was not comfortable with the deal and/or price of the Expedition EL's. We searched on the internet throughout TX to as far as Bossier City, LA. We then realized w/pricing, interest rates offered and personal preferenes we decided to wait but to still look but not as assertively. After a road trip a later in our 99 Ford Exped, we decided enough is enough with the limited space and our ever growing family in numbers and physically. We then aggresively searched for any bigger vehicle to accomodate my family and I was told by a coworker to go back to Ancira. We found a Suburban there with almost all the features on the internet that we were looking for sitting on the Ancira Chevrolet lot that was not there before; so I made an appt. It is a day we will never forget, my wife and I were greeted by Hector Ovalle about 45 seconds after our arrival to Ancira Chevrolet with the utmost professionality and sincerity. We were there that day for almost 3 hours, talking not just about cars but life in general. The discussions were not only personable with a twist of professionality in helping us get the best deal but also all the benefits the vehicle would offer for us. We were in awe of the information because he helped us not only that day but also in future purchases, whether it is through them or not. Hector's personality outshined his salesperson side and in a short time we realized talking to Hector was like talkin to an old friend we have not seen in years. We could not turn down the great deal and especially the personable service that made my wife and I feel at home and erased all doubt that he wasnt just talking to us about a deal for him but for all of us. We got a 2010 Suburban and I have shared my experience with family, neighbors, co-workers, friends, especially the one who recommended me to them, which would be over 100 people in the two weeks after our purchase, they were in awe as well, not just about the deal but about our overall experience that is not shared by many when car buying experiences are shared with one another. My wife and I are not only ecstatic with our brand new Suburban but are so humbled and so appreciative and will never regret the day we drove up into Ancira Chevrolet and met Hector Ovalle!

cgomez23

15 de sep. de 2010

Jerry Alvarado was very imformative with his vehicles and he knows his work very well. Jerry worked really hard to make the deal we were looking for. The overall service was great and I have no complaints about the customer service I received from Jerry and from the rest of the staff.

Tiagirl210

14 de sep. de 2010

I have bought several new vehicles over the years and always go to Ancira Chevrolet. Mr. Jerry Alverado is the best salesman they have on site. He has always provided us with the best care. He makes sure you walk away completely satisfied with your new vehicle purchase.

xscuzmi

14 de sep. de 2010

As soon as I stepped out of my vehicle Jerry greeted me and we began a no pressure search for my next vehicle. We took a look at a couple of vehicles which didn't meet my needs, then Jerry knew what I was looking for. He told me to hold on for a couple of minutes, he then took off running and returned with what would be my next vehicle, a very nice, black, Silverado Z71 LT. The experience was easier than I thought and I will definetely be back for my next Chevrolet.

chicky11

16 de jul. de 2010

Hector Martinez is a true asset to Ancira. Hector always has positive attitude and always greets you with a smile. He is a true professional in what he does and takes pride in helping his customers. Hector has been servicing my vehicles for 10 or more years. I will continue bringing my vehicles to Ancira because I as a customer have been very satisfied not only with Hector's service but the work that is done on my vehicles. Even though Hector is not a car salesman,he helped me in buying my last car from Ancira about 3 years ago. Thanks Hector!Keep up the good work Hector and keep smiling.

mkgallagher

4 de jul. de 2010

Hector Martinez is a true professional!! He ALWAYS greets me with a smile and is happy to see me. It must be known that Hector Martinez has been my Ancira Service Professional since 2001...and I am currently driving my third Ancira vehicle!! I am never kept waiting and my vehicle is also delivered to me sooner than promised...in today's busy world this is very important!! Hector always follows up a few days after I've had my vehicle serviced to inquire as to how it is running and if I have any questions. Likewise, he also keeps track of my maintenance schedule; if I don't call for an appointment, Hector calls with a gentle reminder that my vehicle is due!! Hector Martinez takes a personal interest in his customers and their vehicles. He is one in a million and I recommend Hector Martinez as my number one Ancira Service Professional hands down!!! Keep up the excellent job!!! Mary K. Gallagher

Smiley81

1 de jul. de 2010

Raymond (Smiley) and I have always been highly satisfied with Service Consultant Jorge (George)DeLosSantos for as long as we have had my 2000 Impala. Always has been very friendly, approachable and knowlegable about our vehicle. He always has a smile and outgoing personality that every customer wants in a service consultant, especially when bringing in a car for service. Ancira has a very reliable, experienced and dependable employee who with his attitude and personality enjoys helping and assisting his customers. Smiley and I are very happy to know your Service Dept has a very experienced employee. We are very happy with Jorge (George).

roland arce

27 de jun. de 2010

I as a cust have always been treated very well. Service everyone always has a smile. Just fyi Hector is always very helpful he does not leave you waiting like other dealership. I would always any work to be done would recommend to go see Hector. He also follows up and calls to let me no how everything is going I wish everyone could be like him.

orahill73

14 de jun. de 2010

I am extremely satified with the great service I received for Ancira-Winton Chevrolet.I had visited the dealership several times a few years ago.I was impressed then and now with the respect and friendliest of the staff. So when I had to buy a new car I remembered the friendly staff of Ancira. I felt like I could trust them since I was a lady looking to buy a new car for the first time. I called the dealership and Steve Ybarra, the saleman, whom I spoke with before was still there I knew I was going to be treated with respect and understanding. Steve was and still is a great saleman to work with. The night I picked up my new vehicle he explained in great details the operating and driving instructions of the vehicle. He asked me about my favorite music before showing me the XM radio. He programmed in several of my favorite music to explained the radio.I enjoyed them on the ride back to Fort Worth. The great service was not just during the selling of the vehicle, it has continue. He as called to check if I have questions since I have been driving the car. Thanks to Steve my car buying experience was great in every way. I am telling my friends about my experience at Ancira-Winton. Thanks Mrs. Hill in Fort Worth, Texas

mrdetroitmay

12 de may. de 2010

My wife and I were in a leased car and were coming close to going over on our miles. So we stopped in on a Sunday. Which I was shocked to see they were open for one. We got out and looked at a couple cars when a Salesman came up greeted us and asked what he could do for us. We explained everything and he offered to help us right then. But we really weren't ready to do anything at that moment.Even though we did see a car we liked. So we said we'd come back later in the week and just gave him our phone numbers. Once upon coming back to see Alex we proceeded thru everything and got basicly it was up to us to buy the car. We said no cause we wanted to lease and not buy But we really loved the car and NEEDED to get out of our current car. Still we said no and alex had been holding the car we liked since the first day we came in and met. It was about 5:45p.m. at that time when we did that. We talked for 20 mins and changed our minds called back and he was gone for the day. The next day I went in to talk and get things going again while waiting for him I saw the car we picked it looked GREAT I knew then I was doing the right thing. Alex walks up and tells me that car is being sold to someone else now. I was shocked but he said he'd work to get me another one just like it because there wasn't another one there on the lot. He got me my car tinted windows and no body modelings just like I asked. I feel he really worked hard for us and everyone there at Ancira were very nice. There's alot more to our story but I'll close this by saying They did a great job with us and Alex was great.

jrivas66

3 de mar. de 2010

Marissa Morales(Internet Sales)with Ancira Chevrolet was very helpful and very knowledgable in the type of vehicle I was looking for. She kept me very well informed on every vehicle I requested information on even when I changed my mind on many occasions. She was very polite on the phone and I would recommend anyone who wants a new or used vehicle to contact this young woman first! Thank you for your time Marissa!Jose Rivas

huicho9417

1 de mar. de 2010

Ok, First I will state MY faults. My faults are that we saw a vehicle we really really loved, and I think that because we loved that vehicle, they saw that in us and took advantage of us. I should of done EXTENSIVE research on dealer scams and procedures before I bought a car from any dealership. I would advise that from anyone as well. Ok, first the sales people. I was not off the truck and their already hawking you. Its just a bit uncomfortable for people to stare at you and not even out of your car yet. The salesman was VERY nice and was your best friend, but he answered all my questions and I don't think he deceived us so he was a "pro" and not a "con" The REAL reason for the bad review was the finance part. I asked ALL the questions i could and they just know how to do the signatures and pep talk so they can get your money for their commission. Much of the things that i didnt notice at the initial buying of the car, i noticed when i went back. I signed a contract that had the price of the loan i was going to get, THEN i signed the paperwork that i THOUGHT was included in the AMOUNT I SIGNED. sure enough going home thinking that what i signed was what i was going to see in my loan account was going to be the price i was going to pay. When i finally saw my account, it was almost 3 thousand dollars more. I called back and asked him WHY 3k more? He said that the one year warranty was an additional 2 thousand dollars. I told him "you didnt tell me that!" he said that everything is recorded in our camera and so on. He sounded so confident. I told him that he gave me three options. and if getting the vehicle with no warranty was an option then he did not provide me that option and that was not fair. after arguing he said that when i get my paperwork from the bank (which they did not give me ANYTHING when i left the first time, just a brochure and one document) to come back and fill out a form to cancel the warranty. then he said "but we cant do anything about the GAP insurance." I went back to cancel my warranty and they made me fill a form that looked like someone just made it up from microsoft word, and he told me just to sign it and hell take care of it. I was like year right and put todays date and told him to make me a copy. I can tell he was upset. I kept reading through the paperwork and read the GAP insurance part. it said the customer had a right to cancel or choose another provider withing 30 days of purchase. I told him that why did he charge me for the GAP and not ask me if i wanted it, he just slapped the amount to my loan. He said i cannot cancel it cuz of something about my car being destroyed blah blah. Then i showed him the contract and he was stumped. He called someone and he realized he was wrong. he said he was sorry and would take it off. I told him to take all the other OPTIONAL stuff and he said he could not because they were noncancellable. It was some health insurance, some tire insurance and some ID deterrent insurance. he said he could not do anything about it. After arguing for like 10 minutes about how he tried to take advantage of us, he made a comment about how "ive been doing this for a living and i know what im doing" yeah, your an expert and you dont even know what GAP insurance is. He walked into that one. I told him I was going to see his manager and he said ok and called him. Probably told him to prepare him of us. I could not believe that he was in it too. He said the same thing. He would fluff it and say that no this is not insurance its something else contract mumbo jumbo. i told him that this contract says that if someone breaks into my car because it has an alarm i would get compensated. THATS NOT INSURANCE? he knew he had messed up and was looking EVERYWHERE in the contract to get me not to cancel. After that i was already upset and told him that i came to buy a car not insurance policies. I told him i came to him because i dont want to jump heads. Well he changed his mind and said that he will call the companies to see if they can cancel the policies. Sure enough the next morning he called me and he said they cancelled everything. I kept doing research and found a guy that used to actually work there, in the service department and he said they tried to do the same thing. He said the price, tax, title and taxes is what you pay, ANYTHING ELSE is OPTIONAL and that is where they make their money/commission. No wonder they were pissed when i wanted to cancel. BEWARE of their scams. They might not do it to everyone so beware. Take care of your hard earn money. Dont go by the "MONTHLY PAYMENT" go by the actuall numbers. Ask them to make copies, ask names, ask is this optional, do i have to pay for this? Do research before you go and get your credit score before you go too. I reported them to the BBB and slowly but surely im getting my money back.

ROJASM

4 de feb. de 2010

I WENT TO ANCIRA TO BUY A 2010 CAMARO!! I WORKED WITH SALESMAN JOHN LLAMAS, WHO DELIVERED A GREAT DEAL ON THIS BEAUTIFUL CAR! ANCIRA HAS ONE GOOD MAN IN GENERAL MANAGER HERMAN MURRAY, WHO IS A MAN OF HIS WORD AND KEEPS ALL CUSTOMERS HAPPY AND MAKES IT A GREAT EXPERIENCE. ASK FOR JOHN LLAMAS WHEN YOU GET THERE!SINCERLY,MR. ROJAS

drsanchez01

12 de ene. de 2010

Great customer service and went above and beyond his job title. Will definately refer customers to Rob Vargas! The selection of vehicles were more than what I expected and the time it took to get everything done was faster than what I expected too. Great experience overall.

momogarza

8 de ene. de 2010

Selfir was an excellent person to work with. He was very cordial and friendly. All question posed to him were answered with accurate and I was able to understand everything clearly. I wish we could find his kind of attention and politeness in every transaction I encounter.

pontiac

5 de ene. de 2010

Selfir was very professional and treated us as if we were a customer looking for a new vehicle. He provided valuable insight into what kind of vehicle would workout best for our family and we would recommend his services to all of our friends and family. We will definitely be back to view the vehicles he receives in the future for purchase. We hope he will be there when we take our business to San Antonio at Ancira Winton.

melinda eilers

1 de ene. de 2010

We bought a new vehicle and Jerry was our salesman. He was very helpful and informative in our decision. Every time we had a question about the vehicle he was happy to help us. We called him several times with questions. He is a wonderful salesman. We were very happy to work with him in buying our vehicle. Also, he told us that we are welcome to call him when we have questions. We couldn't have asked for better service.

ejurado

30 de dic. de 2009

Selfir has been a great help to us in matching much needed vehicals for our needs , and getting us in the dollar price range we can afford and wanted to pay.i can see why he has all those awards in his office. I will definitely refer this dealer (Selfir)to all my family and friends.

Phyllis/Donald

29 de dic. de 2009

This is the second time me and my husband bought a car from Selfir. We are elderly people and Selfir answered all of our questions and phone calls while being patient. He went out of his way to obtain some extras that we requested on the car. We were able to get the right car for us that we could afford on our fixed income because of Selfir. For that I would recommend him to my own children. Thanks again-Happy Holidays!

terriwilhelm

28 de dic. de 2009

I resently purchaced a car for my son, and it has been very reliable transportation.My salesman selfir was very friendly and helpful in understanding all of my needs. I will recommend him and this dealership to my friends and family for future purchases and all the great deals they can find here.t

Debbie Valderas

28 de dic. de 2009

Jerry was a blessing to us on our purchase of our new Silverado. He worked very hard to give me the best Christmas present ever. Jerry went above and beyond for my husband and I . He recommended things and avenumes that we had not heard or thougt about before. Thanks Jerry. Happy New Year!!!

pontiac

24 de dic. de 2009

I went to your dealership to look for a truck and was helped by selfir, he was very professional and helpful. Other dealers tried to pressure sale me but Selfir didn't pressure us and that is one reason why we bought a truck from here not from other salesman. See you next time, thanks.

happycustomr

22 de dic. de 2009

I had a great experience working with Selfir in used cars and I would recommend him to anyone looking for a great car at a great price. Thank you for all your hard work in finding the right vehicle for me and my family. This was our 3rd purchase from Selfir. Thank You!

jennifer74

21 de dic. de 2009

Jerry was a great. He was very friendly and professional. I explained to him what I was looking for and what my price range was. Jerry made every effort to meet my needs. He definately exceeded my expectations. I do not enjoy the process of shopping/purchasing for a vehicle but Jerry made this experience a pleasant one. I will definately be coming to see Jerry the next time I am in the market of purchasing a vehicle.

Bob W

17 de dic. de 2009

Jerry worked hard to explain everything about the vehicle and to make sure it was ready in a timely fashion. He introduced us to our maintenance contact to ensure ease of service. He always returned calls promptly. After owning the vehicle briefly, he called to check on our satisfaction.

lk2607

17 de dic. de 2009

Jerry was very friendly and knowledge about the product line. Jerry listened to what I wanted and did not try to sell me something that I did not want. I received a very fair price without having to haggle like I was ready to do. I would not hesitate in sending anyone to see Jerry Alvarado about a new vehicle!

nicole7199

17 de dic. de 2009

I had a great experience with Ancira Winton Chevrolet. Our salesman was, Jerry Alvarado. His customer service is outstanding & has great knowledge of the vehicles on the lot. I have already sent all my friends & family members information on Ancira Winton Chevrolet's excellent prices & deals. From a very happy & satisfied customer in San Antonio, TX.

grangel

17 de dic. de 2009

Mr Alvarado came to my assistance even when the dealership was very busy. He made sure my buying exprience went smoothly and researched all available discounts to ensure the price was right. Before I drove off with in my new vehicle. Mr Alvarado took time to demo all the features my new truck had to offer. Over all I felt very confident in my purchase and that Mr Alvardo had dealt with me in a very professional manner. In the future I will continue to deal with Ancira Chevrolet because of detailed employees like Mr Alvarado.

rgauna

17 de dic. de 2009

Back in april of 2009 i was in search of a new car. i had an 2006 impala that i needed to turn in on the lease and i wanted to purchase a new ride. i went to ancira chevrolet due to the fact that it was the biggest chevy dealer i had seen in san antonio. when i visited the bandera/wurzbach location, i was greeted by the very friendly staff. I had worked with Jerry Alverado on a previous matter regarding my old impala. He directed me to a salesman nameed, Jose. Jose is a very cool, calm, and collected individual who excels in his area of expertise. He was very friendly, non-threatening, knowledgeable, honest, and flexible. He went up and beyond the call of duty to get me into a car. He really worked hard for me and made it possible to get me financed into a new ride. Jose is a straight-up person with straight-up answers. If he can't answer your question upon the initial asking, he will definitely do the research before giving you an answer and thats what i liked most about him. You can't go wrong with this dealership, the staff, and this salesman, Jose. :)

retired2001

16 de dic. de 2009

I was impressed with the friendliness and professionalism shown by Jose Guzman. He was interested in what my needs were and worked very hard to make sure my needs were met. I hate to a dealership where the salesperson know less about his product than I do. Mr. Guzman was very knowledgeable and willing to help in any way he could. Very good buying experience!

AOMrep

16 de dic. de 2009

I was extremely satisfied with the experience I had with Ancira Chevrolet. The salesman was really friendly and didn't try to push anything on me. I felt comfortable with my purchase and feel confident I got the best price I could get. The environment was family friendly. The other employees were courteous and offered my family refreshments. My salesman (Jerry Alvarado) was very knowledgeable and offered up answers for questions I couldn't get answers for at other dealerships. He just seemed like a normal guy. Not like a lot of the cut throat, I don't care about you I just want the sale, kind of salesman I've dealt with at some other dealerships. I think I would have paid a bit more for the kind of customer service I got at Ancira but I'm glad they didn't try to charge more! Believe me I did a good amount of price shopping before settling in with Ancira, they were the best price. I am DEFINITELY going back to see Jerry when it's time to get a new car. If you do find yourself at Ancira ask for Jerry by name but if you're walking around the lot he's kind of hard to miss. He's like 6'5. He'll take care of you!

fruitysdowntown

15 de dic. de 2009

Jerry Alvarado was fantastic. Very friendly, knowledgeable and he was eager to help. I have referred a few friends to him after purchasing my vehicle. Before the purchase, I had student loans and had recently bought a house, so I was a little concerned that I was not going to be able to get into the vehicle at the right price. Jerry called me at work and told me to come pick up the vehicle and I was very pleased with the overall price. It was a great experience.

Bette Kiefer

15 de dic. de 2009

I had bought my previous Malibu from Ancira and have been extremely happy with the service department. So when I started getting "new car fever" I went back to Ancira early one morning just to look around. Jerry Alvarado introduced himself and I explained what I wanted. He was very helpful for the next few weeks, even when I changed my mind about what I wanted. He knows his business and managed to assist me through what I have often found a painful ordeal in the past. I shopped around at two other dealerships because I wanted to make sure that I was getting the best deal. I went with Ancira (and Jerry) because he was helpful, but never once "pushy". When I am ready for my next car, I plan to work with him again. I think that the highest compliment that I can pay him (and Ancira) is that I have recommended him to friends.I am very happy with my new 2010 Malibu!

JBsHemi

15 de dic. de 2009

This is our second vehicle 2 yrs later and we went back to Jerry Alvarado again, the second time around, making sure he was working the day we arrived. There is no haggling, you tell him what you'd like and he sees to find what you're interested in with a good price. We'd recommend Jerry to anyone looking for a vehicle at Ancira-Winton Chevrolet!

gilmar2015

15 de dic. de 2009

Ancira has help me greatly viewing and choosing right vehicle when my vehicle began acting up. I'm the person who relies on my vehicle every day due to I'm a student of medical field and requires to travel alot. Therefore having a reliable vehicle is a must for a person like me. One person that help me and did alot for me is the person I greatly appreciate is Jerry Alvarado, he had help choosed the car that I like and he had answer and explain well all the question I have regarding to my new used vehicle and financial matters. Most of all Jerry keeps intouch with his customer making sure if his customer are doing fine and not having troubles with their vehicle. Thanks to Jerry his help is well and greatly appreciated. gilmar Tatoy

bforever

15 de dic. de 2009

I recently bought my second vehicle from Ancira Chevrolet, and I must say, my second experience has been something of none other. And to be honest, I did not go to the dealership with the intentions of buying a vehicle that day. I went to look. That was until Jerry Alvarado approached me.Anciras dealership has always been very friendly and very helpful. My whole family has always bought from this Chevrolet dealership because of this. However, we have always dealt with different salesmen every time. Not because one was better then the other. All have been nice and helpful, but forgettable.However, all this has changed after working with Jerry Alvarado, I will never deal with or want to deal with another salesman ever. He was a true professional guiding me through the whole process the entire time. I never felt pressured to buy and felt very comfortable dealing with Jerry. He was very cordial and welcoming. He is very knowledgeable and confident about the vehicles he sales. I am confident that Jerry gave me good deal on my purchase as well as my trade in. Jerry has since contacted me after my purchase just to ensure I left without any questions or concerns. I have since referred friends and more family to Ancira Chevrolet because the dealership as a whole, but most importantly to work only with and experience buying from Jerry. He now has a customer for life.