Rob

22 de ene. de 2016

Worked hard to make me happy and comfortable with the purchase. Excellent overall experience!

Boris

15 de ene. de 2016

Nick was very friendly, knowledgeable, and helpful. I have very good feeling about this place and if I will need other car I will probably come here.

Nina

9 de ene. de 2016

Had bad experiences buying cars in the past, so this time around I was taking my time and doing my research! After 3 1/2 weeks of dealership hopping and online searches... A friend of mines, just bought an SUV and referred me to Automax dealership. She said was by far the best car shopping experience she had! I decided to try them out.. Well I must say, she was right!!!!! Once I walked in, very attentive and hospitality was amazing! Felt at ease and ready to shop! One particular salesperson that approach my family was Mike (MJ aka Batman). Very professional, warm smile, and honest eyes! I didn't feel pressure to buy a car,like he was just about commission. He was patient and knowledgeable in the vehicles that he showed us and kept us around the price range that was affordable to us! Thing is, that our budget was tight and I was nervous our budget wasn't going to allow us to buy a nice convenient vehicle. Well Mike not only calm our nerves, pockets, but I walked out will a fully equipped vehicle at an awesome price I can afford!!!! They have a numerous of cars/SUV/trucks in their inventory! Thank you Mike #BatMan!!!!! I am now driving fabulously in my Divaness of a SUV!!!! Automax of Framingham was worth the wait!!!!

Sherpa

24 de dic. de 2015

The first place that we went to see the SUV that I loved and bought it the same day. Frank helped us with the test drive. Very nice and generous guy. I would highly recommend this place and Frank to get your next new auto. Thank you Frank for your help.

julio pereira

21 de dic. de 2015

I am hgappy and satisfaty with new used car bying with Vagner

Erin

17 de dic. de 2015

Went in to compare a pre-owned Crosstrek to a new one. Obviously the new one (shopped at nearby dealers) had things like navigation, lane assist, etc., but to me it wasn't worth the difference of $8000. And the salespeople at the dealership were off-putting. So after a test drive at AutoMax and talking about the car and a trade and all that goes with buying a car, this salesperson sold his first car on his first day working here. The buying process was fairly quick and easy, and I am extremely happy with my purchase.

JenN

8 de dic. de 2015

I recently purchased a 2013 Toyota venza xle.I love it! I had been to several other dealer's with no luck. I was frustrated. I went online in search of the vehicle I was looking for. Automax in Framingham had one and regardless of the distance I decided to check it out. From the start Richard Torbay was great. He listened to my needs and previous bad experiences and worked hard to get me the vehicle I wanted. I would recommend this dealership to anyone who wants a great deal with great customer service! Thanks Again Rich and Automax.

Carol

4 de dic. de 2015

My husband and I recently purchased a beautiful Toyota Venza from this dealership and could not have been happier with the service we received from our sales associate, Rich Torbay. We never felt any pressure at any time, and felt that the vehicle was priced fairly. We would highly recommend coming here first if looking for a great deal with a pre-owned vehicle.

grcars

18 de nov. de 2015

i bought 2 car from this dealer and the process were excellent

Michael Franco

12 de nov. de 2015

I recently purchased a Honda Pilot from AutoMax Preowned, and it was easily the most hassle-free car buying experience I've ever had thanks to Sandra. She was friendly and knowledgeable, and listened exactly to what I was looking for and didn't try and deviate from what I was looking for. Within 2-3 hours, I was able to show up, test drive a car, Sandra was very helpful and AutoMax's great team. I highly recommend asking for Sandra at AutoMax if you just want a smooth, hassle-free car buying experience. I had no idea buying a car can actually be that easy!

thanks

12 de nov. de 2015

mike horton sold me a vehicle with no hassles given by the typical salesman. He knew what i wanted and didn't waste my time finding the right vehicle. thanks mike

Kim Carr

28 de oct. de 2015

Good experiences with this dealereship Very helpful with finding vehicle we were looking for Nick , salesman at dealership very helpful and thorough with car buying process start to finish . Would recommend Auto Max to our aquaintances Thank You Kim Carr

Bill D

28 de oct. de 2015

Patrick Sullivan was our salesman and he was great! Everyone there was extremely helpful and moved everything along nicely. Highly recommend this dealership.

Ryan Porter

27 de oct. de 2015

I recently purchased a vehicle from AutoMax Preowned, and it was easily the most hassle-free car buying experience I've ever had thanks to Patrick. He was friendly and knowledgeable, and listened exactly to what I was looking for and didn't try and deviate from what I was looking for. Within 2-3 hours, I was able to show up, test drive a car, filled out paperwork, and drove the car off the lot that day thanks to Patrick's diligence and helpfulness, and AutoMax's great team. I highly recommend asking for Patrick at AutoMax if you just want a smooth, hassle-free car buying experience. I had no idea buying a car can actually be that easy!

Susan

28 de sep. de 2015

Recently I bought a 2015 Nissan Rogue from Sal. This was the easiest experience I've ever had purchasing a car. Sal was helpful, informative and very professional. Sal made sure my car was ready as promised. I highly recommend AutoMax and Sal for your shopping needs. This was my second purchased from AutoMax!

John

25 de sep. de 2015

Been looking for a pick up for about 8 weeks with many disappointed experiences. Then I made an appointment with M.J. at Automax to see a Toyota Tundra I found on-line. He brought the car up as soon as I got there and gave me plenty of time to look it over before our test drive. M.J. answered all my questions clearly and honestly. I pointed out a couple of small things that he said they would take care of before I take delivery. We agreed on a price quite quickly and I'm very much looking forward to getting it home.The only negative was the very very long wait to get to Dave, the financial guy to finalize the deal. But, once there he took care of the paperwork completely and in short order.MJs professional attitude and friendly manner was a welcome change from the other people I dealt with in the search for my perfect truck. Thank you.

James5677

1 de sep. de 2015

I bought Tundra from Nick and he was great. The whole experience was top notch. Go see Nick at AutoMax in Framingham.

Nikki B

31 de ago. de 2015

Can't say enough about the fabulous customer service and great buying process here.. no fuss, no hassle! I highly recommend asking for Nick who answered all my questions and was a very straight shooter. The sales team including Kevin and Lance in finance have made this experience second to none. I searched for my perfect car for over a year and found it here in seconds. Perfect car in perfect condition!! I'm now happy to driving it home. Extremely enjoyable experience and will spread the word to everyone I know. Thanks guys!!!

davidSamp

21 de ago. de 2015

I had researched a couple cars I was interested in I came in and Nick helped me as soon as I came through the door. He was NOT pushy, super flexible, listened to all my needs and came through big!! I got a great value for my trade in which he aided in as well! I was in and out in a little over an hour with a brand new car! I would recommend Nick at AutoMax to anyone looking for a no nonsense approach, and a quick and easy process. Will keep coming back when needed!

Courtney

29 de jul. de 2015

Went in to Automax and dealt with Isaac. I was looking at a Jeep Grand Cherokee. Isaac made sure he kept me up to date on my application process. I don't have the best credit and had no money down and they were still able to make this happen for me. Thank you Isaac and Automax!!

Scott

16 de jul. de 2015

Mike Ouellette was professional courteous and extremely helpful. The car price was perfect so the only haggling was for trade in value and there was none. I had an issue of missing soft top parts and the problem was resolved the next day. I have purchased more than 17 cars in my life this was by far the best experience I have ever had.

Patricia

26 de jun. de 2015

Good experience-Richardson was very nice to work with-was informative and willing to work with us. The price on the vehicle was good. The finance person was also really efficient and knowlegable-accomplished her part of the process very quickly.

Angela Gaeta

21 de jun. de 2015

I had the pleasure of meeting Sam Dababneh on June 12, 2015. My husband surprised me with a Mini Cooper for my birthday #75! (a BIG surprise). Sam delivered the auto to our home with an enormous green ribbon, a very special thought. He and a co-worker stayed with me and explained every detail, extremely patient. Auto Max is lucky to employ a man like Sam. My husband and I are delighted with the service. Angela Gaeta

JimN

5 de jun. de 2015

I can't believe I am actually saying the experience was good because most car buying experiences are like going to the dentist. The experience I had at the Automax was the type of experience I would like to have at any dealership when trying to buy a car. The sales person I worked with was John McCarthy. John is very knowledgeable about cars. He never came across as pushy but was willing to answer all of my questions, help get me the best price on the Audi A5 that I finally bought, and get me a fair price on my trade in. He was also willing to let me walk away if it was not the right deal for me. I appreciated his honesty, knowledge, and point of view. I felt like he was a consultant, which is what I always look for in people I deal with. The dealership is small with way too many cars for the size of the lot they have. If you are looking for the best looking facility this is not the place. I also believe that this means less overhead which helps keep the price more reasonable. Though this is a "no Haggle" dealership I found there was some wiggle room on the price, but it was limited. This made sense because I was already starting with the lowest priced Audi convertible in the area, with the miles I was looking for. I did not get the price I wanted but after doing my research and listening to John's point of view I felt I got a fair price. I can't believe I am saying this about buying a car, but I will be back when I need another car and I look forward to working with John and Automax again.

Susan58

25 de may. de 2015

I recently purchaed a used Jeep from Nick and he was great. I didn't quite know what I wanted for a car but after attaining the nessecary knowledge from my salesman Nick; he found the perfect fit for my needs. He was so helpful throughtout the whole purchase process. It was the easiest and best car purchase I have ever made. I reccomend you go see Nick at AutoMax in Framingham for your next used car purchase.

emba129

15 de may. de 2015

Issac Torbay is a great salesman and a pleasure to work with. No pressure and knowledgeable about the G37X I purchased. I'm from Connecticut and traveled to Framingham to make this purchase. I am impressed by the quality of my car and all the cars on their lot. I will be back when its time to replace my wife's car.

Chanteel

13 de may. de 2015

If you're looking for a car with a good deal AutoMax is the place to go!! I worked Isaac who gives great service!!

AKent

9 de may. de 2015

Couldn't be more grateful. After losing a 2004 Honda Civic I had been without a vehicle for over a month and had trouble finding something in my price range with good value. After doing some shopping around I filled out an App for the dealership online and was contacted by Isaac T, and made an appointment for the next day. Before coming to Automax I was convinced I wouldn't be able to find a good vehicle that I could afford. With Isaac's help and counseling we found a 2012 Mazda 3 with only 28k on the odometer, practically brand spanking new, as if that wasn't good enough, when I went to pick up the car I found out I was getting 4 brand new tires. Isaac, David, and Lewis were all very helpful I can't thank them enough.

Brian from Spencer

8 de may. de 2015

Great to deal with, very friendly, would recommend to my friends.

John

3 de may. de 2015

Sal did a wonderful job in selling this car to me. the team was very attentive and addressed all concerns that I had. I would recommend Automax to anyone looking for a pre-owned car!

Anthony LaValley

25 de mar. de 2015

Made the process real easy. Issac was very patient with me for my first car purchase and incredibly knowledgable.

Frank371

24 de ene. de 2015

I bought a Infiniti G37 from Nick and he was great. The buying process was made quick and efficient because of Nick and the rest of the AutoMax staff. My finance manager Mike Rowe got be a great interest rate and a great deal on a extended warranty plan. Overall my whole experience was excellent. I would recommend Nick and Mike for their next car purchase.

mary e. zona

20 de ene. de 2015

Recently looked at a BMW 750 model it was very clean and in great shape also was lowest price in local area. Very impressed of the professionalism from my salesman Mr.Dino. Very knowledgable and informative.

john c

19 de ene. de 2015

places like this give car salesmen their bad name . stay away . no deals here . do not trust their cars history . bad management .nothing good to say .

MBM

15 de ene. de 2015

I purchased a vehicle I saw on this site from this dealer. The check engine light was on during my test drive and was told it would be taken care of. The financing process was clunky and seemed mismanaged. When I finally drove off the lot, the check engine light came on within 24 hours. Not to mention the car didn't even included car mats. When I asked the salesman where they were, he told me there were none and to just go buy them at AutoZone. My own mechanic told me they just cleared the codes for the "check engine" and did not fix the problem and I did not have an inspection sticker, which they should have put on before they let me leave the lot, not to mention I was out of windshield wiper fluid the 1st time I tried it. It was obvious that the "Full Inspection" the salesman told me that was going to be done by their "qualified and experienced mechanics" was not done. Had to take the car back and they had it for a week before I got it back. I drove to Florida 2 days later, and when I arrived, and tried the A/C... it didn't work. Enough said... Would NOT recommend this dealer to even my enemy never mind a friend!!!!

Kevin

1 de dic. de 2014

I bought a Nissan Altima from Nick who was a great help during the purchase. He showed me the car I wanted and made it real easy for me not to say no. I would recommend Nick and AutoMax for their next used car purchase.

2011 Jeep compass

20 de nov. de 2014

Their sales representatives are not trained at all. The kid taking care of me barely even made small talk and was on his phone most of the time. Manager couldn't answer questions in relation to the car. I wasn't happy by the fact that I had made an appointment to see the car a day before and when I got there, the sales rep. had no idea where the car was at first then after waiting for a good 15-20 minutes they find out the car was sent to another dealer to get 3 "small dents" fixed. Not only it was such a waist of time, they didn't even try to perhaps show me another cars or nothing. I was very disappointed..... but I guess everything happens for a reason!

Gonzalez-Galvez

14 de oct. de 2014

I went in to go test drive a X3 the dealer was busy but was seen by sale rep I was on car within ten mins. Sale rep was real patient and honest. This dealer actually want to help people and not juts make money of you. The general manager real nice and able to work with you to get the car you want. The buying process we smooth and fast no running around. I am really happy with my sale and I will buy another car from the automax Framingham.

Duong Hua

8 de oct. de 2014

best deal on the car i wanted. the process was quick and smooth

Josh

24 de sep. de 2014

Dino was a joy to work with. He was a great salesman who definitely put me first. He was honest and looked out for me, the customer. Some of the other guys come across a little gruff but bypass them and go straight to Dino.

Richard

19 de sep. de 2014

Steg Bagley and David Kerr did an Excellent job in providing me with a no hassle sales deal. Thanks guys, Richard

pCandy

7 de sep. de 2014

The guy that was going through the last process in the sales is horrible. when we were not happy with the price he said " you should have told me in the beginning there's other customers waiting", he should not be working in that kind of job. such poor customer service! he said he was the manager, and chewing on his tobacco while talking! gross!

German car fan.

5 de sep. de 2014

Great selection ... friendly ... reasonably priced.

Allie

28 de ago. de 2014

The people here are amazing! Great customer service. We will never shop anywhere else! Note: we drove over 2 hrs to buy a car from them!

Smileyface :-)

24 de ago. de 2014

A friend had referred me to AutoMax when I was shopping around for a car, being someone whose credit was not so great I knew my options were limited. Sal was the man I dealt with and he was very professional. I told him what I was looking for and what my budget was and he worked around that and actually got me a car that was below my budget. The whole process from start to finish was about 1week. I got a 2014 Nissan that I'm very happy with. I rated this place a 5 star because I've been to other places before coming here and they were beyond rude.

Joe Mansour

21 de jul. de 2014

I stopped at the dealer ship on Saturday Night after I have been looking for a car the past few weeks. Steg greeted me as I walked in and asked me what I was looking for. He recommended few cars that met what I was looking for. The price was great and he was able to take my trade in. Sunday afternoon I was driving my ML 350 home with my wife and two boys. Monday morning I got a phone call from Steg that my car registration was all set. This was a great weekend for me, working weekdays and not having the time off. I was able to get an excellent cat thanks to The Auto Max team. While I was there I met Dino another sales man who was very friendly. Also I dealt with Mike Rowe who explained my warranty and who went mile to make sure that my family was safe and had a good experience.

happy customer

16 de jul. de 2014

Saw my new to me Acura MDX on cars.com, and called Automax, Being from Northern VT, I did not want to waste a trip down. Lots of phone calls to Robbie, even on his days off!! He was always there. My Acura MDX was priced thousands less than any where else. I took a nice 90 minute test drive to see how the vehicle drove, and I wasn't disappointed. I would definitely buy from these guys again.

nosuv

14 de jul. de 2014

bought my car last Monday, suppose to get a call Tuesday to pick it up no one called so I happened to call, and the salesman said that it needed a computer module and that no one around had it so they had to order one. its been a week already. where did they order it from china. at least they could of called to let me know how long it would be but no one bothered to call and give me some kind of timeframe. I am very disappointed with the service I received and am thinking of cancelling my purchase.,i mean who buys a car and a week later they still don't have it

Patrick

30 de jun. de 2014

This is my third car purchased from AutoMax and Paul D (Marlboro location) made the process easy. I feel comfortable sending my family & friends to Paul.

Paul

4 de jun. de 2014

Love my new car. Price was way lower than comparable dealers but car is great

William72

23 de may. de 2014

Nick was my salesman and he did a great job finding the car I wanted at a cheap price. He answered all my questions and I was able to find the used car I was looking for. I have never met a sales professional like Nick he knew what he was doing. Thank you Nick and The entire AutoMax crew for giving me a top notch experience.

peter almeida

22 de may. de 2014

i want to say thank very much to the guys from automax preowned special car salesman junior santos confident , responsible and honest ...

lowellian

7 de may. de 2014

Good car buying experience with Automax. Robbie was our sales guy. We had done our research, knew what we wanted. We just had to decide on what color we wanted. Decided on the gray mdx. We recommended them to our friend.

Eric

30 de abr. de 2014

I was very impressed with my recent car purchase from AutoMax preowned in Framingham. I dealt with my salesman Nick who was very professional and a true veteran. Nick showed me the car I wanted and was very helpful throughout the shopping process. When it came to working out a deal he made it less stressful than I am used to when buying a car. If anyone is looking for an easy car purchase with little to no stress than come see Nick at AutoMax Preowned in Framingham.

Bruins57

27 de abr. de 2014

I recently purchashed a used car from Nick and it was an easy and painless buying experience. Nick showed me the car I wanted and was nice enough to pull the car around for me for the test drive. Overall it was a very pleasant experience, I was able to get the car I wanted at a price I wanted as well. The finance department was able to approve me for a better rate than my outside bank. I would reccomend AutoMax preowned and my salesman Nick if they are in the market for a quality used car.

Bob C

10 de mar. de 2014

Robbie Shaw, answered the phone when I called to inquire about a listing, he was extremely friendly, and had a great knowledge of the vehicle I was interested in. We scheduled a time for me to come in and look at the vehicle meeting him in person he was very friendly, and I was impressed how he handled the sale, It was a very busy day at the dealership and he made sure to take the time to answer my questions and get me a test drive. Once all the details were set, I moved on to Financing when I met Dave Kerr, he was very helpful ,and in the end worked hard to get me the best financing plan that worked with my budget at the lowest APR.. I am very happy with the deal I got on my BMW and recommend to anyone looking to buy a quality used vehicle to see Robbie or any of the other sales reps at Automax Preowned.. One last thought.. although I purchased the vehicle I first looked at.. the vast selection of other quality vehicles was distracting.

EvanB

31 de oct. de 2013

I purchased an Acura TSX here recently and since I'm seeing people complaining about the place I thought I'd share my experience. I feel bad for the salespeople here, overhearing some of the other customers in the showroom. It seems people just want to complain and "modify truths" and then expect it to wash. One person was there saying "I have a 700 credit score and I can give you $5000 down!" 30 minutes later I overheard him saying, "what? naw, I dunno how my credit score came up as 400 with a repossession last week!! But don't worry, I can give you $400 down!" and then getting utterly irate after absorbing 2 hours of the sales guy's time only to leave with nothing. It seems like a lot of these complaining reviews are just people upset because they couldn't take the dealership to the cleaners. Personally I found the entire transaction to be entirely on par with every other car transaction I've ever had. It wasn't AMAZING! and it wasn't HORRIBLE! you pick your car, you fill out your credit app, you evaluate your trade, you sign some paperwork and you go home with your new car. The Massachusetts laws are so strict you can't even really get ripped off anymore unless you've just done no homework at all, and internet research makes sure you have a good price before you ever leave the house, so it's not like 1980 where you have to haggle and negotiate for 6 days to get the best possible price. Find the car you want, find the top prices, check your carfaxes, go to those dealerships, whittle it down to one car, and buy it. done. Automax has great inventory, which is the one big advantage they have over everyone else in the Framingham area.

alex

23 de oct. de 2013

bought a 2006 acura TL half of the car was involve in an accident brought to the dealer for some warranty service and person a the dealer show me all this pictures of my door been hold by screw and paste (bondo) automax never care will never go back make sure you check the car up and down and under

Saika

27 de sep. de 2013

We will still trying to deal with this dealer. They try to give you a low price to trick you to think that you bought a great deal. We went in and fell for it. Don't trust the car fax website that they show you. On that website, previous owner cash payment on fixing the car will not show up there. The financing guy Bill even threat us if we forfeit the deal. He won't return any of the down payment nor the trade-in car. We were too late to forfeit. We regret so badly to do business with Auto Max. What happen is the 2011 Q5 that they sold us was never in any shape to drive on the road. It went into a flat tire without giving any warning signal. We were on our way to AutoMax. If we didnt find out from the a passby walker on the street, we wouldn't realize the problem and went on the high way. The flat tire is due to a slow leak. Automax never check it. Automax had changed an instrutment without telling us. Even right now, it is in the full inspection of Audi Dealer. Automax was not gonna pay for fixing it at all. That was what we were told. Please reconsider if you try to buy from Automax preowned car. They never fix it completely before they sell it to you. And try to trick us to pay for extend warrantty which the financing guy Bill never mention it. I will try to file a complaint toward somewhere no matter what. This business is horrible. If I can give it a zero star, I would.

Maggie Schultz

17 de sep. de 2013

I bought my Mazda 3 here from Robbie Shaw. The dealership was great and Robbie was like the big brother I should have had! Thanks everybody!

John Dropes

16 de ago. de 2013

We purchased a Volvo XC60 here recently. We'd done a lot of research and compared vehicles across the new england area and even into NJ and NY. The prices at Automax were among the best we found and they had 3 in stock so we went in to check them out (and the dealership is literally down the road and around the corner from our home in Sudbury). They had the color combination we wanted most, and Issac was helpful in putting together a deal we were very pleased with. We'll likely consider looking here first in the future as at the end of the day their prices and vast stock are hard to compete with.

NattieJ

9 de ago. de 2013

Thanks to Sal for helping me get my new Accord today! He was also really good with my 2 kids who were there the entire time, watching cartoons on the couches and munching on goldfish from the vending machine!

Monkey35

9 de ago. de 2013

Fast deal, Easy in and out, no hassles no hard negotiations. the way it should be.

KatNaMiata

9 de ago. de 2013

I was nervous about a one price store until I realized the price here was on par or lower than all the others. Apparently it's normal to move the prices up so that then you can try and bicker to get the price down but you never know if you got the price down enough or if you're getting ripped off. With the price as low as the lowest one on the entire site and the color was the one I wanted I felt really safe knowing I wasn't being taken through the ringer on the whole thing and all the normal enxiety I've felt in the past when buying a car was gone! I'm really pleased and I feel like I learned a lot about the car buying process so that even though I look back at other cars I've bought and cringe at how bad I may have been robbed, I know I wasn't this time and I won't be in the future. That's a really good feeling. Thanks for the education John! (my salesperson)

Sully II

8 de ago. de 2013

Everything went perfect when I bought my new (to me) Camaro here last month. From the front end to the back end, nothing but smooth.

Tania

8 de ago. de 2013

My experience buying a car from Automax in Framingham was very pleasant. They had a car that I was looking for and apart from that I had to wait a couple of weeks for the title the entire process was smooth and efficient. I appreciate excellent customer service and communications skills of Michael Garafalo (sales person) and high professionalism of Dan Johnson (financial manager).

J Brenner

6 de ago. de 2013

If I really nitpick I can say I was pretty unhappy about the family of 3 children watching sponge bob and scurrying around like a family of red squirrels in a nut pile but other than that, everything went swimmingly. Dan (the finance manager) jumped through some hoops for me and came up with a rate far lower than the slowly raising market can demand. Robbie whipped around the place like a whirling dervish, jumping the service department into action to fix some last minute agreed upon cosmetic things, and all around things went really smooth. Thanks to you all. We will be back again.

G. Fong

11 de jul. de 2013

Got my 1 series BMW here this spring. Needed the convertible to truly enjoy the summer. My salesperson was great, very helpful and knoegable. I'm loving the free service for a year and Lou has been there on the phone every time I've called for anything. All around a really enjoyable situation, and the location is easy to get to so I don't even hate having to get my car service!

Annoyed

10 de jul. de 2013

I purchased a car within the past year from AutoMax, the sales process was of course fast and was almost rushed to get me to sign. After talking down the price and interest rate I purchased the car. Sal the sales guy was nice and helpful, however after the purchase was made and when I needed things fixed that sal promised they would do for free and had questions about oil changes he would never return my calls or emails. Finally after coming in to get something fixed I was hustled saying they wouldn't fix it. I had to show proof of emails explaining how they were to fix these problems for free. Things finally got fixed however I did see Sal a few times while waiting for my car and he never even acknowledged me... He must be on to his next greasy sale. The service department was very nice however.

Sue

6 de jun. de 2013

These ppl do not care about anything. they have ruin a perfectly good street/neighborhood. Cars are parked everywhere and the employees are downright NASTY. Someone dear to me purchased a vehicle there and its nothing but junk. Too many repairs in a short period of time and they won't take responsibility,

Ryan

15 de may. de 2013

Salesperson was nice. Signing the paperwork and picking up the car took literally hours longer than anticipated. (This was partly because of my insurance company, however) Then, there is an issue with the car I bought that was not taken care of. I have been back once and I have to go back and leave it for a day. They are not providing me with a rental car, only if they keep it for more than one day. Such a hassle that makes this purchase regrettable.

LarryR.

10 de mar. de 2013

The whole process from beginning to end was stressless....I'm surprised it only took 2 1/2 hours to complete entire transaction. John was very pleasant and helpful and the finance officer was also very nict.

Cyrus Raissipour

7 de feb. de 2013

I recently bought a Chevy Trailblazer from Automax, Framingham & received excellent service. My salesman was Paul DiCarlo & was extremely helpful, friendly & knowledgeable. I also had the same type of service from Bill with regards to the financing of the auto. I highly recommend Automax, Paul & Bill to my friends & family for their auto needs. Regards, Cyrus

TK

6 de feb. de 2013

I recently purchases an Audi Q5 and it was the best car buying experience I've ever had. Paul Dicarlo was my sales person and he was knowledgeable about the inventory, the car I purchased, and making the transaction happen seamlessly. Paul made buying a car enjoyable! I love my car. Thanks Paul.

nesportsfan

10 de ene. de 2013

I am thinking about buying a used car, I stopped by the dealership and spoke to a Paul Dicarlo- He was very knowledgable, there is an excellent selection of high end cars.When the time comes I will definately return to Paul to make my purchase.Will recommend Paul to my friends in the market for a car.

STEVE

9 de ene. de 2013

I was refered to automax by a friend. I met Paul Dicarlo ,he was great I told him what I needed they did not have it in stk he said he would ask his boss if could get the vehicle they had it 3 days later thanks Paul D and the Automax people.Steve from Auburn.

RXOwner

19 de jun. de 2012

It's now been a couple of weeks since I drove my Lexus Rx350 from Automax. I haven't enjoyed a drive home as much as I did that day in such a long time. The I SUV I purchased from Automax preowned is an absolute pleasure to own. Thanks for making the purchasing process so pain free and equally enjoyable. I remember you asking me first when we first spoke was what was I looking for in a car? I told you that I wanted a reliable automobile, at a great price. There was no hard sell ever from you, just a lot of good questions to direct me to the right group of cars to consider. Automax business model is a unique one as I've explained it to my friends and associates. It because of this business model that I felt like I was receiving better than usual treatment and an overall excellent value for the car I purchased. The condition of the car is excellent, and It drives like it was brand new. You've really created an extremely satisfied customer, and It's easy when you make it an enjoyable experience to purchase and the product is fantastic. I've already passed along your name to a number of friends and family. I expect you'll be getting some calls soon. In all seriousness, thanks for everything. Alex Smetsky 2010 Lexus RX350

MarshaPete

18 de jun. de 2012

I wanted to write you a thank you review for the outstanding service in finding a car for my daughter. I know we were very specific in what we wanted and you didn't simply pick the first one that came down the pike. You did your diligence on a variety of cars and passed on many that could have been fine except you knew they were not the best value and quality. This is the very reason why I chose Automax Preowned to find us our car. I knew you would do exactly that and I would be thrilled....Well, I was right. You did what you said, you kept me informed, you picked a car that you would have bought for your own family, and you did all this with a smile and in a very professional manner. My daughter Katie is absolutely thrilled with her new car. Also, when I took the car to be inspected, I decided to have the Nissan dealer perform a 32 point safety inspection to see if anything was needed etc. and my delight, they said the car checked out perfect. Thanks again for your services, I will definitely recommend you to friends and associates and will also use your services again Marsha P

MartyB

6 de jun. de 2012

I just purchased a 2010 Corvette here and wanted to share with all my experience. The car was meticulously worked over by their service center and detailiers to the point where I can barely tell it's a used car. I test drove a number of vehicles in my search for the right one and this is by far the cleanest I found. The one price concept is great as I don't feel like I got ripped because I didn't negotiate harder or more agressively. It allows for a real relaxed transaction and since the price was already below what it should have been I think they actually use this system legitimately as opposed to places that just use it to make scads more cash. The financing department was great. Dan got me a lower rate than my last car deal, infact, he got me a rate lower than I thought you could get! There are apparently up sides to buying in a down economy. Either that or Dan is some sorta wizard. John, my salesman was knowledgeable about the cars I was looking for which is a welcome relief compared to what I ran into in other places. It's difficult and frustrating when you say C6 and they look at you with a blank stare. When Z51 to your salesman is what he ordered for lunch off the chinese menu as opposed to a model of car trim.

Carrrrr

4 de jun. de 2012

The shopping experience was bad. Sales person forgot to present me the Carfax and I did not ask for one to review at the time of purchase. Later I found car had previous accident. So I asked to process a refund. They then convinced me to go for a different C300 which indeed was no longer available. What they wanted is to keep my deposit long enough and still sell a car. Very disappointing trick.

CarShopper

13 de may. de 2012

I went with my family to see a car , we liked that car and was thinking about making an offer but was surprised by rude behavior of the man . I thought about talking to the manager but the manager's behavior turned out worst than the sales man. We were totally dejected and even thought we liked the car , we walk out of the facility. I wander how this dealership is still in the business? I wish good luck to AutoMax because with that kind of service only luck can save them from going out of business.

Sammie

1 de may. de 2012

Hi, I bought my first really nice, entirely owned by me, practically new, absolutely beautiful car here for my birthday! Her name is Cyndie! Before this I drove my folks old toyota so the whole process was new to me. They needed my parents to cosign so that wasn t cool but I m super psyched and Pat and Lew were wicked nice and Abe (the finance guy?) was ok too. Me n Maggie (my pekingese) are so happy! Thanks everyone at AutoMaxeh! MWA!

Lexus

1 de may. de 2012

I was looking for a Lexus and wanted a good car at a GREAT price. I spoke with Russell who helped me find the right car for me. He was not aggressive. He answered all of my questions and I was very happy with the way I was treated. I wasn't just another customer. He went above and beyond. He didn give me the typical BS you get from used car dealerships.

Tashia B.

30 de abr. de 2012

I recently purchased a Chrysler C300 from Auto Max and I must say I was completely satisfied with the friendly and professional service I was given. My salesman, Emilio, was professional, knowledgable, and helpful in assisting me in the purchase of my car. I have recommended them to family and friends in the market for a new car!!

EmilyJ

30 de abr. de 2012

And passed! I traded in my c class for a newer model and within a week I ran into a problem with the transmission. I spoke with Robbie my salesman who hopped into action and got me with Lou in the repair center. They had me fixed up and back on the road the same day. Someone once told me you can only show your customer service skills when presented with a problem to fix. They fixed my problem quickly and with no hassle at all. I really appreciate the dedication and pleasant attitude throughout the encounter.

Ed D.

24 de abr. de 2012

I've spent a lot of time at a lot of dealerships over the years and things were fine here. My sales person was quick and efficient, the car was what I thought it was, the best price sold me. the place was a bit busy but I wasn't forgotten. All in all I'd return again, especially for the prices. If you do your research they really are good.

Jason H.

24 de abr. de 2012

I traded in my old C300 for a newer model with very low miles here. They gave me a great price on my trade, an even better price on the newer car, and the whole process was fast and painless. Thanks Eric! (ask for Eric, he was a gem!) I'm a repeat customer for life!

Shopper

22 de abr. de 2012

My wife wanted to drive an Audi convertible - the salesman said he would prefer if we went down the street to the Audi Dealership, drive one there and if we liked it come back to him to purchase the used car he was offering. What? Was he serious? We left and my wife vowed never to come back there. Great sales technique.

Rosie

17 de abr. de 2012

I buy a car. I need help in Spanish because I feel more comfortable. Emilio help me and he was muy bueno :-)

JeXXOO

17 de abr. de 2012

I disagree with all of the negative comments listed below. I bought a BMW. I dealt with Russell. he was very helpful, kind and patient. I wasn't sure what kind of car I needed and he honset with me about the quailty of the different cars. I would recommend going to Automax.

Concerned Online Shopper

13 de abr. de 2012

I was searching for a Volvo C70 and came across an online advertisement posted by this dealer for a very low mileage and very low priced C70. When I inquired about it, to my surprise it was no longer available, but they had some other cars that were at much higher prices. I was looking for this specific model and was not interested in anything else they had to offer. After more than a month of searching the one advertisement that kept coming up was the one from this dealer which I knew was not available. I believe they kept this advertisement up in order to attract people to their website only to try and sell them a different vehicle at a higher price as they did to me. I know well that there aren't very many laws governing online better business practices, so I felt it necessary to inform other potential buyers. This to me seems to me like the classic "bait & switch," just in a new arena... The internet, where there aren't any laws governing it. Buyers beware!

Nancy Y.

11 de abr. de 2012

I purchased a car from Russ. he was very friendly and answered all of my question. He knew exactly what I needed. I also got a great rate on intrest rate. Try it out for yourself.

JCrizzen

10 de abr. de 2012

Nice selection of low mile possible tuners, even had a ralliart. Low prices FTW. Haven't bought yet but I'll be back John! I promise!

Jei Shang

6 de abr. de 2012

Got Audi a4, fast for paperwork and good people at helping me. Best price, fast and easy.

LawyerLy

4 de abr. de 2012

A co-worker recommended them as the only place he buys from. After a lot of research I found that automax had the best selection and prices on low mileage Infiniti G37s so I went over. The whole experience was great. I've bought lots o cars over the years and I absolutely despise haggling. My wife stresses and the whole event becomes a huge burden. Their prices are low from the start, and my wife was relaxed throughout the entire experience. Two things I'm not used to when buying a car. Ultimately I found the G37S of my dreams and my wife is now wanting to go back for a TSX she fell in love with as well.

Another Unhappy Customer

11 de feb. de 2012

In the course my recent online car search, I found a car I was interested in buying at Automax Preowned in Framingham, MA. The salesman was helpful and promptly answered my questions. Shipping the car was a significant hassle, but we finally got it resolved. In going over the car, I have found numerous parts and equipment that are either broken or missing. The overall condition of the vehicle is significantly worse than I was told. Automax is currently working with me to resolve these issues, but this is a hassle I do not need. Overall I am not happy with how this process has played out and wish I had never given them my business.

Meticulous

27 de dic. de 2011

I don't really write reviews but I feel the need to inform people to stay away from this place if they are looking for great cars and service. They claim to buy cars of lease and that 90% of them were once touched up because of an accident even if the car has a clean carFax. Their finance person never cared to follow up on anything. I did end up buying a car from them but not a great experience. I suggest others do their homework first

fool me once

13 de sep. de 2011

shame on them. the worst experience of purchasing cars.