Joe Louis

31 de may. de 2016

As a call buyer I have never had a more pleasant car buying experience. As a customer when you step on a car lot first impressions mean a lot. You want a sales person that is honest , professional, knowledgeable about the product, and understands your personal needs. Simply put Yasser is that person. His attention to detail and willingness to go the extra mile is the reason I not only brought a car for myself but my son and daughter in law brought one as well. I look forward to a continued relationship with Yasser and Auto Nation Cadillac West Palm Beach in the future.

Candace R.

17 de may. de 2016

From the first phone call, I knew that I was talking to a real professional when Steve Olds spent time with me answering my questions with patience and kindness. I appreciated that there was never any pressure. I felt so comfortable with Steve that I made an appointment to meet with him the following day. Meeting him in person was just what I expected...Steve was very knowledgeable, and he was more than willing to spend hours with me. He wanted me to find a vehicle in my budget and he made it happen. All of his years of experience of service shined through because he truly cared about making sure I was a satisfied customer. I also appreciated the extra time he spent explaining all the technology on my new vehicle. Steve Olds is a real asset to AutoNation Cadillac West Palm Beach and he deserves the highest recognition for his sales expertise! I also want to thank, the manager, Tim Beverly, for appreciating my business and treating me with respect. He truly values his customers and he also deserves the highest praise!

Steve

14 de may. de 2016

Elijah Coker was amazing! Not only was he a professional the whole time but he actually processed all my paperwork prior to me showing up at the dealership! The car buying experience was streamlined thanks to his efforts and due diligence! Thank you Elijah for Going to bat for me and making sure I was completely satisfied!

Nvitez

5 de may. de 2016

My car was went in for overheating issues, after a bad first experience I wrote a negative review on the email survey I was sent. Only to end up having to take it back 9 days after getting my car back for the same issues. They are denying that the cause was related to the original repairs so they don't have to take responsibility. After saying I wanted the number for the corporate office the service manager told me he to look up the number myself and that he wanted me to pick up my car because he had "the right" to refuse my repairs because I wanted to complain. I WOULD NEVER RECOMMEND ANYONE GOING TO THIS DEALERSHIP! Horrible customer service!

sbk

20 de abr. de 2016

My fist experiences with AutoNation Cadillac were on the service side. I've been consistently impressed with their professional and customer focused approach to service. Although my lease was originated in another state I was always treated like one of their own customers. Both Mike and Tom in Service are tops. With my lease about to run out while still in Florida, I naturally went to AutoNation with high expectations and met Perry D'Alelio. My shopping experience was wonderful! In addition to a very outgoing and friendly personality, Perry has a great depth of product knowledge, including brand new models. His follow up was fast and thorough. I couldn't have asked for a better experience!

Arun T.

26 de mar. de 2016

This was probably the easiest time I had buying a car. It was no hassle and straightforward. They definitely wanted to sell the car but I didn't feel pressured or rushed. They even offered to let me take the car home overnight and try it out. I would recommend them to anyone else looking to buy a car and I will be going back to them for my next one. In particular, Yasser, Eric and Jackson were particularly helpful and gracious.

SHAYLA JOHNSON

18 de feb. de 2016

Where do I begin? I've purchased many cars in my lifetime. However, by far, this was the absolute BEST experience I've ever had making a purchase of this magnitude. Elijah Coker hands-down is the most consistent,hard-working, dedicated, honest, and reliable salesman I have ever had the opportunity to work with. My 2009 Dodge Charger gave out on me on a Thursday. Panicked and stressed, I went to the dealership 3 days later. Although I am currently in the courts attempting to restore my credit due to identify theft 2 years ago, I did not think I could get a loan to purchased a vehicle. When I tell you Elijah was heaven sent... YOU MUST BELIEVE ME! Currently my credit is jacked up, yet I did not stop me from driving away in my new Cadillac.I credit God first, and Elijah for all they have done for me. If you need a car, GO SEE ELIJAH...HE'S YOUR MAN! If your credit is jacked up, GO SEE ELIJAH...HE CAN MAKE MIRACLES HAPPEN! It is because of this amazing experience, my entire family WILL NEVER purchase a vehicle from anyone or anywhere else. THANKS ELIJAH FOR MAKING MY DREAMS COME TRUE! If you don't believe me, GO SEE HIM FOR YOURSELF AT WEST PALM BEACH AUTONATION ON 45TH STREET AND CONGRESS. I would also like to thank Mr. Ernie Neuwald and Jackson Hughes for such terrific service and hard-work. You guys were great as well! I APPRECIATE YOU ALL MORE THAN YOU WILL EVERRRRRRRRRRRRRRRRRRRR KNOW!

SHJOHNSON20

17 de feb. de 2016

Where do I begin? I've purchased many cars in my lifetime. However, by far, this was the absolute BEST experience I've ever had making a purchase of this magnitude. Elijah Coker hands-down is the most consistent,hard-working, dedicated, honest, and reliable salesman I have ever had the opportunity to work with. My 2009 Dodge Charger gave out on me on a Thursday. Panicked and stressed, I went to the dealership 3 days later. Although I am currently in the courts attempting to restore my credit due to identify theft 2 years ago, I did not think I could get a loan to purchased a vehicle. When I tell you Elijah was heaven sent... YOU MUST BELIEVE ME! Currently my credit is jacked up, yet I did not stop me from driving away in my new Cadillac.I credit God first, and Elijah for all they have done for me. If you need a car, GO SEE ELIJAH...HE'S YOUR MAN! If your credit is jacked up, GO SEE ELIJAH...HE CAN MAKE MIRACLES HAPPEN! It is because of this amazing experience, my entire family WILL NEVER purchase a vehicle from anyone or anywhere else. THANKS ELIJAH FOR MAKING MY DREAMS COME TRUE! If you don't believe me, GO SEE HIM FOR YOURSELF AT WEST PALM BEACH AUTONATION ON 45TH STREET AND CONGRESS. I would also like to thank Mr. Ernie Neuwald and Jackson Hughes for such terrific service and hard-work. You guys were great as well! I APPRECIATE YOU ALL MORE THAN YOU WILL EVERRRRRRRRRRRRRRRRRRRR KNOW!

RJ

26 de ene. de 2016

Very poor customer service, had my car for three days without looking at it. No call and when I did get my car back it was worst then when it went in I had to take it right back and never got repaired. Had to take it to another dealer. Worst Cadillac experience every

Sarah Saull

7 de ene. de 2016

I had a wonderful experience at Autonation Cadillac West Palm Beach. I left with a new vehicle and could not be more pleased. Elijah, my salesperson at Autonation, was pleasant, helpful and straightforward. Thank you Elijah and Autonation for a surprisingly positive experience:)

Violeta Torres

5 de ene. de 2016

Got great service from sales Rep., very satisfy with experience and please with my vehicle.

Mitchell Ghen

22 de dic. de 2015

It was terrific,professional and Jay Dapolitowho'sDapolito is a wonderful salesperson. Sure to buy more cars,if he is involved.

John Jonson

22 de dic. de 2015

Everything was done in a very professional and timely matter.

Leonard Schmader

22 de dic. de 2015

A great car buying experience, Jay Dapolito was great!

Beth Abbonizio

22 de dic. de 2015

Benny, my salesman was extremely thorough and had extensive knowledge of the ESV's that were available. He was not pushy or anything that would make me not want to buy a car from him or Auto-Nation. This was may 2nd ESV that I have purchased through Benny.The price was fair and when I came into to get may ESV it was quick and the paperwork was in order. I will definitely come back.

Juan Quinones

21 de dic. de 2015

service was great as usual but need better communication with outside contractors, detailer ruined my after market exhaust tips when the vehicle was detailed. Still waiting on remedy for damaged exhaust tips.

D'Earl Milceus

16 de dic. de 2015

Was a great experience, very friendly and helpful groups of people

Mary Nichols

15 de dic. de 2015

Jay was very helpful to us and AutoNation service was excellent. A good experience.

Michael Cardone

15 de dic. de 2015

This was my best car buying experience ever. I worked with Eric in Internet sales and Perry D'Alelio our sales person. Perry was extremely helpful with education on the car, selecting options and finding us the right car. The price was right and they gave me a very fair value on our trade in. We made an appointment to come back for a tutorial on the car with Perry. Overall a great buying experience.

Richard Mandell

15 de dic. de 2015

Automation and Rudy (salesman) did everything to make me feel comfortable and confident with my decision to purchase my Vehicle.

moorsushi

12 de dic. de 2015

Elijah Coker was our salesperson. I am definitely a no nonsense buyer who despises the old fashion salesman pitch. Did not get that from Elijah. I am a teacher and want answers right away. He was extremely patient answering my questions. Not your typical old fashion salesperson that pressures you subtlety. I have walked out of dealerships that I have experience this behavior even though I liked their product. We will only go to Ellijay when the time comes for a new car...hope he is there.

Jeffrey Hochman

11 de dic. de 2015

Very friendly and conciencious staff. Low pressure, easy to deal wth, and a pleasure do business with.

francoiswpb

9 de dic. de 2015

So i started out texting with Cadillac.com And i told the guy what i was looking for and he told me to hold on That he would have to make a call He text me back and said i found the car the color with sunroof and nav i was like great and he said it was at AutoNation Cadillac WPB Then this great guy called Rudy Lavelanet called me we set up a time and date went to the dealer the car was up front did the test drive loved the car and it was done Rudy Lavelantet transferred my xm service to the new car and called my insurance company took care of all that for me And had my onstar ready to go and out the door we went OH my car is a cadillac ATS also i would like to say go see Rudy Lavelanet for your new car Please call him and set up a time to come out 561-845-5500 Ext 3561 also thank to Jackson Hughes Ernie Neuwald and Mike Fixler for being really nice and making the whole thing stress FREE SO A BIG THANKS GUYS

Robert H

3 de dic. de 2015

I had an unexpected issue with my Escalade. The agency got my car in quickly and took care of the problem. Great group of people and would definitely make this my dealership of choice. The one negative was the length of time to do the "paperwork".

Ellen Sinensky

1 de dic. de 2015

I only service my car at the dealership we bought the car from. They have always been exceptional in their service

Nancy Williams

27 de nov. de 2015

This dealership and staff are very thorough and professional .They have always exceeded my expectations.

Rosanne Badowski

27 de nov. de 2015

Efficient and pleasant. My service representative made the process easy.

John Melson

26 de nov. de 2015

Service Manager was very helpful in a stressful situation, Thanks

Orlando Fernandez

25 de nov. de 2015

Just drove in for a tire repair and received red carpet service including an awesome car wash. Everyone was so nice and professional !

Robert Nankervis

23 de nov. de 2015

I THINK YOUR SERVICE IS EXCELLENT,,HOWEVER BEING A cADDY OWNER FOR ALMOST FIFTY YEARS AND AND HAVING OWNED BEARITZ'S ELDORADOS,DEVILLES AND CURRENTLY AN SRX I CAN TRULY SAY THAT THESRX ALTHOUGH VERY SPORTY LOOKING, IS THE LEAST COMFORTABLE OF ALL THAT i HAVE OWNED. THE FRONT SEATING LACKS INADEQUATE CONSOLE AND CUP SPACE,INCLUDING INADEQUATE ROOM FOR A REFUGEHOLDER.

Kristy and Bill

19 de nov. de 2015

Elijah Coker was our salesman. Fantastic. I do not like to car shop. He made my experience more trusting and assured that the car I was buying quality. He introduced my husband and I to Greg Sales Manager. He was also very courteous. I must say, when the time comes for another car, I will be calling them up first. I am so happy I stopped to look at cars here. Love my car, thanks to everyone the process was easy.

Robert Genord

13 de nov. de 2015

Benny Martinez was a class act it was very patient with me while I was making my decision.

Bridgette Hay

11 de nov. de 2015

Very pleased with accommodations as I had to be picked up from work!!!

Roland Bullock

10 de nov. de 2015

Whenever my car needs service I never worry about taking my car to Auto Nation Cadillac. I always have confidence in Jay my service advisor. He always surpasses my expectations.

Benjamin Hodas

10 de nov. de 2015

Jay is absolutely amazing! Incredibly responsive and pleasant.

Glen in palm beach gardens

10 de nov. de 2015

I was very happy with how the staff handles the car repairs. Very courteous people all around. It was also easy to obtain the rental car which was the same model as the car I dropped off. Delivered the car back washed and in the time promised.

Henry Wehrle

10 de nov. de 2015

Excellent sales experience with the salesman. Very responsive.

Julius Lasnick

10 de nov. de 2015

Excellent attention by the service advisor. Corrected a problem that I had with the car. I always have the car serviced at this dealer even if I need air in the tires. Servicee department is very coperative.

Carole Wehrlin

6 de nov. de 2015

As always, it was a pleasant experience. The main reason we buy our cars there is your service department

Kristina C.

3 de nov. de 2015

My experience was excellent! We are so happy we purchased our new Escalade there. The entires staff was so great to work with especially our salesperson Perry and the GM John. Would definitely recommend to all of our friends and family.

Kenneth Steele

3 de nov. de 2015

They were courteous and did a great job on my repairs.

Ruth Sherman

24 de oct. de 2015

Great personal service,delivered as promised.Nice people.Nice waiting area.All very professional

Dennis Jacquot

23 de oct. de 2015

To date I have never had a bad experience yet. The rates are fantastic and the service is tremendous. Buying a Cadillac was one of the best decisions I ever made!! Thank you for everything.

Stephanie Mordes

22 de oct. de 2015

Benny Martinez rocks!!!!! He was personable, efficient, helpful with impeccable customer service

John Ricci

21 de oct. de 2015

My "Advisor", Jay is always concise, timely and helpful in everything that is needed. My service has always been great!

Sharon Nikolas

17 de oct. de 2015

All was taken care of in a timely manner. I was given a loaner car.

Alberto Arango

15 de oct. de 2015

My service rep was John a new hire but with a great deal of experience. Mild-mannered easy going and friendly man. He took care of my needs and was informative. I briefly dealt with Jay on the phone prior to arriving. No patience, seems unhappy and is short with customers just shy of being rude. Anyway, I took my car for scheduled maintenance and my the technicians soiled my carpets. I was disappointed that no one had thought of that most basic part--do not return car to client dirtier than how it arrived. I called to complain to service dept manager Ron. He understood my concerns and apologized. He asked me to return so issue can be taken care of. For the most part, this place and staff are tops.

Gilda Fitzgerald

13 de oct. de 2015

Very efficient and pleasant. All of the employees take care of the customers and any questions are quickly answered knowledgeably.

Stanley Goodner

13 de oct. de 2015

I recently purchased a new Cadillac. The primary reason I bought another Cadillac was because of the service I receive from Jay Rutenberg. I require transportation to and from work while my car is being serviced. I have never had to wait as I did at other dealerships. Jay takes very good care of his customers. I trust his recommendations for my vehicle.

Roger Difato

8 de oct. de 2015

Very professional. Delivered as promised. Benny a true sales professional. Facility clean and friendly staff.

Theodore Horelick

6 de oct. de 2015

The service manager Jay was excellent. He had everything done in a fast and correct manner.

Tracy Jean

5 de oct. de 2015

Everything was easy and pleasant. The salesperson was friendly and made it an enjoyable experience.

Guinsly Gourdet

5 de oct. de 2015

The service was great, the service manager explained what wrong with my car and told what need to be done for the next service

Liette Van Natta

3 de oct. de 2015

All of the staff at AutoNation Cadillac are very helpful and professional.I am extremely happy with their service and would not bring my car anywhereelse! There can only be one "Best in the Business" and that is AutoNationCadillac!Very Satisfied Customer!

Joseph Sayegh

29 de sep. de 2015

It is a hassle free, extremely tailored around everyone's need. My serviceadviser behaves and acts as if he were servicing his own vehicle. they alwaystake my car in whether I made an appointment or just walked in.What else could one ask for, I recommend auto nation to all

David Abdo

29 de sep. de 2015

I have been using the service department at 45th Street West Palm Beach since 2012 and have always been treated with great respect. It amazes me how Jay Rutenberg in the service department goes above and beyond to make certain that I am completely satisfied with my service visit. This makes driving past many other auto service centers to get to Jay at the Cadillac service center on 45th Street easy for me to do.

Thomas A. Gruber

28 de sep. de 2015

My Buying Experience at AutoNation Cadillac couldn't have been better. Sales Manager Eddy Burck was an absolute Gem. He went way beyond the call of duty to obtain the exact car w/options I wanted (and excluding the options I didn't want...). And he Delivered The Car To My Home. Perfect ! Also of great help was Sales Specialist Eric Griffiths: he spent a great deal of time with me teaching the technical aspect of my Escalade - and there are many! Eric was invaluable -- and he followed-up a couple days later with offer to answer questions and provide additional assistance as the need may arise. - tomgruber - 9/28/2015

Brad Zahn

26 de sep. de 2015

The service department is efficient, clean, professional and friendly. Jay Rutenberg is the best service advisor in the country, which is why I continue to purchase my Cadillac automobiles from Auto Nation. A great automobile is only as good as great service, and that is what I have expected and what I have received these last 32 years.

Carl Florenco

22 de sep. de 2015

We had a wonderful experience with the whole "looking" and "buying" experience. Adam and Dave were not pushy to buy the SRX we were looking at. Adam took his time to introduce us to the features, talked to us in a very pleasant manner. Dave was easy going and really worked with us once we decided to buy our 2016 SRX. Adam even followed us home since we just intended to "look" and did not bring a checkbook with us. Adam also helped set up the garage door opener and answered all questions we had. Thanks Adam!!We have dealt with another Cadillac dealer and was totally dissatisfied with them. Oil changes was a big problem with them, the service people were nasty and arrogant. Here at AutoNation we were introduced to our Service Adviser and he was just as pleasant as Adam and Dave. We were treated like royalty through the whole time we were there. Thank you!! Dr. & Mrs. Florenco!!

Susan Waked

19 de sep. de 2015

i contacted autonation of west palm beach on the intent of purchasing an escalade.the salesman who responded promptly was eric.he searched his inventory and found an suv that i was looking for.from that point on until the complete paper works got signed,eric went beyond the call of duties.he picked me and my husband in his car late at night and drove us almost 35 miles to the dealership.he spent the whole night explaining the car and taking care of odds and ends.finally we were able to drive away around midnight.,mind you the dealership was kept open until the deal concluded.great people great dealership.recommend without hesitation

Paula

5 de sep. de 2015

Excellent service and follow up. Their prices are very competitive and lower than other places for tires.

Go Jaguars

4 de sep. de 2015

Once again they did it again. I'm so please with my XTS premium luxary caddy ride. They are awesome at Auto Nation. Ask for Jay freat salesman. Finance can't remember his name great guy work miracles with number. His office is up front young but knows his stuff. Thanks to All Again. 3rd caddy love'em

Audrey Kelly

4 de sep. de 2015

There was ongoing communication when my car was being evaluated, then repaired. Jay was on top of the repair that was needed and kept me informed.

Cynthia Brigman

4 de sep. de 2015

Staff was friendly, helpful and made my buying experience very enjoyable.

Brent Crippen

3 de sep. de 2015

Great customer experience - very, very professional. The whole purchasing experience was the best I have had when buying a vehicle. Believe it or not the entire process from price negotiation to completing all of the paper work took less than one hour - less time than a business lunch!!!

Edward Rossiter

3 de sep. de 2015

Tom Beckmann was excellent, as usual! Always professional and courteous. It's a pleasure having Tom looking out for me.

Lawrence Fields

29 de ago. de 2015

A few months ago I spoke to Benny Martinez and then Eric Griffiths about leasing an SRX at your dealership. They were extremely pleasant and informative on the phone with me. You had a promotion event just last week so I decided to visit your dealership. Met with them and they were not pushy and phony but rather sincere and helpful. After a few test rides in the SRX and then the CTS my choice was the CTS. We came to a mutually fair price on the lease and now I am driving the car almost a week and love it. I will be back for pinstriping soon and will meet Linda and Jim who on the phone sounded helpful and considerate. So far everything is great and my dream car is in my driveway and I am looking forward to a long relationship with your dealership and your brand.

Louis Gosewisch

19 de ago. de 2015

Auto Nation Service Department is excellent. They listen when I talk, that means a lot. Communication is key with everything, that's why I am always satisfied with Auto Nation. My service adviser Jay makes sure I am satisfied with the performance of the Service Department before I leave. Phyllis Gosewisch

K. Berkowitz

18 de ago. de 2015

Both my Salesman and my Service Advisor were sensitive to my needs and time constraints and did their very best to accommodate me. I have only had my new vehicle about one week, but the experience I had at AutoNation Cadillac was very positive + I absolutely love my CTS.

William Mongelli

17 de ago. de 2015

Friendly, Helpful. Will work with the customer. Have not experienced the service staff yet, but I'm sure it will be just as good.

Simone Sellier-piteo

16 de ago. de 2015

Great experience. Really appreciate the shuttle ride to work . Terry, the driver, is always so very polite and courteous.

Keith E.

11 de ago. de 2015

Though I'd been thinking about getting a new car for some months, I wasn't planning on it that day. I walked in to Autonation Cadillac in WPB after a Dr. app't with no intention of driving out with a new car. Met with Sales Consultant Jay Dapollito who was very nice and didn't try to hard sell me on anything. I told him what I'd been looking at (IS250 amongst others) and what my desires were. He recommended the ATS then suddenly had an "A_HA!" moment remembering that there was one coming out of the service loaner program that might just suit me. It did both price-wise and (after I drove it) it totally exceeded my expectations. Love Jay, love the car, love the store. I'll be back!

Gaetano Buscemi

6 de ago. de 2015

The entire experience, from beginning to end, was an exceptional experience. The surfing online and communication with the salesman, Benny Martinez, was awesome, he is definitely an all star.

Laura Greenberg

30 de jul. de 2015

Perry was a great salesman. He is knowledgable and informative. The car delivery went very smoothly.

Andrew Decarlo

30 de jul. de 2015

Your personnel were courteous and helpful and the results were completely satisfactory.

Colleen Roskovich

24 de jul. de 2015

Rudy, our salesperson was good.Tom, our service advisor was very courteous and helpful, Good customer service.General manager thanked us, for visiting and making purchase.

Kimberley Jenard

24 de jul. de 2015

This is my 4th Escalade and of those 4 I have purchased 3 of them at this dealership. Perry D'Alieo is an awesome Salesman and always takes great care of me.

Christian Cumberlander

23 de jul. de 2015

The company was great they fixed everything like they said they would. I have no complaints at all. I will go back here if I need service.

Roderick Panse

10 de jul. de 2015

We owned a previous Cadillac SRX. We really enjoyed it so much, that we purchased another. Adam Kay and Jackson Hughes were spectacular with getting us into a new SRX. They were friendly, professional, and provided excellent service. It was a painless transaction unlike many dealers. They went above and beyond our expectations.

Maida Boynton

10 de jul. de 2015

the gentleman that help me was very kind and informative

Garland Smith

9 de jul. de 2015

My service representative as always does an awesome job for me. Knows me and my wife by name, and goes out of his way to make sure everything is taken care of in a fast and efficient manner. Keeps us informed and in this case , their tire machine broke, as we were getting new tires and service done on our Cadillac. Our service rep notified us immediately and promptly got me a new loaner vehicle to use and had me out on the road in about 10 minutes.

Enrique Zuanetto

9 de jul. de 2015

My Sales Professional(Benny Martinez) was a excellent person to work with during the negotiation. He listen and works to get the deal in a very pleasant way. Bravo Benny

John Hayes

9 de jul. de 2015

Top notch customer service. My rep did an outstanding job.

Jerome Sigel

6 de jul. de 2015

First Class Operation They make the customer feel important and continually update you on your progress. When they can't perform it in a short period of time they give you a vehicle and estimatedtime of completion.

Ronald Kurtz

6 de jul. de 2015

The service is always top rate. My time spent there is always enjoyable, and I was even offered a car if I needed to run some errands.

Anthony Diorio

4 de jul. de 2015

Eric Griffiths is the most informative and knowledgeable General Motors salesman we have encountered since we have been purchasing Cadillacs (and we have been doing that since 1977).His knowledge of product is outstanding and is exceeded only by his desire to be helpful in a very professional and competent manner.We will recommend your organization to friends, family and casual acquaintances as a result of our experience with him.

Aaron Brask

3 de jul. de 2015

Courteous service. Quick turn around. Accommodated my need for loaner car. Very pleased.

Anne Morgan

3 de jul. de 2015

This was the second time that I brought the car in for the same issue. Previous time I was told that all was ok, and nothing was wrong. I accepted that. This time, I brought it in for the same problem (plus routine maintenance) and I am very pleased to tell you I was given a detailed explanation.This was the first time that I have met Chris as my advisor. He took his time and explained in laymen's detail how the computer took my driving history and used that to synch the engine and tranny so that what I was feeling when I was driving was a compilation of my previous stored history.....I now understand why it does what it does. ( I still don't like how it performs, but that is a GM issue). Thank you so very much for Chris and his amazing knowledge of engines AND his ability to communicate this to a customer. That is exceedingly rare these days. He is truly an asset to Autonation Cadillac! I only want him as my advisor in the future.....if possible. Thank you.

Donna Tagg

2 de jul. de 2015

Always attentive to detail, courteous, and friendly. No pressure, just the facts so that you can make an intelligent decision.

Jeanne Hill

29 de jun. de 2015

Went on-line Friday morning requesting information about a car, my email was answered immediately. I applied for a loan via email with my sale representative and was approved and he had my car detailed and ready to go first thing Sat. Morning. They were very informative about the vehicle and all the options I had available to me. Everything was in order for me and I was out of the dealership with 1.5 hours, which was very helpful because I live 90 miles away.

Herman Leeman

29 de jun. de 2015

As we have come to expect, Jay took great care of our car and us! We were provided a loaner car during this repair and made the repairs considerably more convenient! Thanks!

Lisa Tolli

23 de jun. de 2015

Everyone was so accommodating and helpful!! There is a closer service center to my house, but I would not use that one(worst service I've ever received)!

Beth Parapone-northrop

20 de jun. de 2015

Service, attention and understanding of our needs made the deal. Adam and Rudy did all they could. First American auto in forty years!

Peter Hoffman

19 de jun. de 2015

Outstanding service. They are the best and really know everything about my SRX.Tom is a PRO.Thanks

Marvin Littky

19 de jun. de 2015

Your service rep, Jay Rutenberg, was his usual professional, caring.upbeat person. He helps the time go by quickly in the waiting room! Marv Littky Palm Beach Gardens, FL

Bernard Strauss

19 de jun. de 2015

There's nothing tell. Everything was wonderful and on time.

Edward Tisnower

19 de jun. de 2015

IT IS VERY IMPORTANT TO ME THAT MY WHEN I BRING MY CAR IN FOR SERVICE IN GETS TAKEN INTO THE SERVICE AREA AS SOON AS POSSIBLE AS I WAIT FOR IT.THIS WAS THE CASE ON MY LAST VISIT. I HAVE BEEN A CUSTOMER FOR OVER 40 YEARS HERE IN WPB.

Bernard Strauss

15 de jun. de 2015

Thank you for being there to help. You've gotten all of the

Thomas Mclaughlin

14 de jun. de 2015

I have never seen any dealership as efficient as yours. I was in and out with a rental car in 10 minutes. Amazing service by the Dealership and Tom the Service writer. When I came to pick up my car. Everything was handled within 10 mins also.

Gerald David

12 de jun. de 2015

Nothing short of incredible is how my wife and I would describe our experience at Autonation Cadillac. From the moment we walked onto the premise we were overwhelmed with hospitality and concern regarding our eventual purchase of a new car. We had determined ahead of time to also return to the Local Lexus dealer and look one more time at what they were offering, but those plans were tossed aside once we experienced the team at Autonation working on our behalf to put us into a new vehicle. I couldn't see myself going anywhere else! We will be happy to tell everyone we know who is looking to start at Autonation first!

Elaine White

9 de jun. de 2015

My Sales Associate, Perry was the best! He took his time to present me the best deal he could! Everyone who participated, was excellent. The entire crew that worked with me was polite, accommodating and informative!

Marc Street

9 de jun. de 2015

Elija great salesman. Jay great service. Thank you

Michael Jeross

8 de jun. de 2015

Very positive. Brian Pavesi helped us leasing and continues to follow up.

David Kinigson

8 de jun. de 2015

Rudy lead the way from the moment he greeted us at the door, through the purchasing and financing process, in such a way, that we had the most pleasant experience buying a car. Rudy give new meaning to sales. He is attentive and listens to concerns, addresses them effortlessly, and he followed up timely. Rudy didn't sell us anything; he genuinely wanted us to have a great experience at AutoNation. Like I said, Rudy lead the way while the rest of the team, especially Jackson in finance, made us feel welcome and confident in the dealership. We are very happy with our SRX and ook forward to stopping by soon. Thank you!

Anthony Nugent

8 de jun. de 2015

My sales associate, Eric Griffiths, was especially good. He is knowledgeable, honest and provided excellent follow up. I would definitely use AutoNation again.

Robin Lowitz

5 de jun. de 2015

Friendly, professional staff who worked hard to meet our needs

Jane Struder

5 de jun. de 2015

Adam took a lot of time with us to show us the new features on the SRX. He was very patient and knowledgable. Once we decided on the purchase, he took time to load all of my XM stations into the new vehicle and make sure it was just right. Adam was great!!!

Howard Pincus

2 de jun. de 2015

Tom Backman is a pleasure to work with. I trust his advice and know he has my best interests in mind.

Michelle Snaddon

2 de jun. de 2015

A little expensive but they fix it right and everyone there couldn't be nicer. Always a great experience!

Yue-jian Wang

1 de jun. de 2015

I am very happy with the purchase process. The sale person, Eric and the sale manager, Tim are very friendly and detailed. The entire process is hassle free.

Bruce Gaines

1 de jun. de 2015

We had a great sales person and that made the difference for us.

George Oremland

29 de may. de 2015

car taken right away and fixed. Fast and pleasant visit.

John Speccia

29 de may. de 2015

I DONT LIKE MOST CAR SALESMAN BUT I ENJOYED MY EXPERIENCE AT AUTONATIONNO ONE WAS PUSHY AND EVERYONE WAS FRIENDLY AND KNOWLEDGEABLEVERY GOOD STAFF

Joseph Lane

28 de may. de 2015

Jay could not have been more attentive and helpful - as always.

Richard Landman

21 de may. de 2015

great service. very attentive and time senstive. Thank you

Pompano Frank

21 de may. de 2015

3PM appointment for oil change - got there at 2:15 and car went right in. I was done by 3:15. Every worker who passed, not only the ones I dealt with, greeting me and asked if I needed anything. The man who sold me my car even came by the waiting area and greeted me and asked the car was. He even remembered a lot of our conversations from months ago. Rama was awesome!

Howard Siegel

15 de may. de 2015

sales and administrative staff were honest, friendly and interested in my needs!Suggestion: Your financial procedure should be conducted slower, and inform client what is taking place!

Bobbie Gaugh

14 de may. de 2015

Tom is a Great Guy, awesome service on my truck, did tires and oil change, have a very nice lounge

Caroline Ruthfield

13 de may. de 2015

Brian and Jay Rutenberg were terrific. They are true professionals. You are fortunate to have them as representatives of the corporation.

Albert Peduto

12 de may. de 2015

The Service was outstanding and the salesman was a professional,I would recommend AutoMation to my friends and family.

Elisabeth Golub

12 de may. de 2015

Very pleasant experience with professional staff. At all times I found the staff to be helpful without pressure and very knowledgeable

Joseph Bell

8 de may. de 2015

Tom did a great job ..I don't like chain dealerships . Its not the same . To corporate for my taste . But Tom was really good and personable .

Robert Andrews

6 de may. de 2015

There was a mix up with car not getting into the shop on a timely basis & the service mgr & the service writer arranged to give me a loaner car overnight.They made a potentially bad experience , a positive one. Great job taking care of a customer

Charles Rinaldi

5 de may. de 2015

Our service representative, Jay Rutenberg made us feel important and completed the repairs on my automobile within the time he projected. The work on our air conditioner was completed in a satisfactory manner. Jay continues to be an asset to Auto Nation.

Anne Brydegaard

1 de may. de 2015

Had the pleasure to work with Benny Martinez. Was trading in an old Lincoln Towncar. Benny Martinez is very knowledgably and spent time to explain all my options. At no time did I feel any pressure and he worked very hard to get the best deal for me. After deciding on a car he spent time to show me how to set up all the features in the car and he told me to stop by or call at any time if I had further questions. It was a great experience from start to end. The follow up with emails and calls from Benny Martinez and Cadillac to make sure I was happy with my car was very unexpected and nice. I love my new Cadillac.Anne Brydegaard

Nancy McBride

29 de abr. de 2015

Mike is a great service advisor. He matched the price of new tires and gave me the best deal. He kept me informed throughout my visit. Doing business here is not like any other dealership. They really care about their customers, beyond the car buying experience.

Dave Oconnell

28 de abr. de 2015

Treated like a King. Jay was a Class act! They shuttled us to Cracker Barrel and back. The service was done in a reasonable time as well. All a good experience.

Tom Bong

27 de abr. de 2015

After reading some negitive reviews and deciding the negitive reviews were by people who made a lot of assumptions or where unfair, I decided to write in favor. I spied a Mazda MX5 that they had at what I knew was a great price. Good enough to by a ticket and fly and buy. The presale with Brian Pavesi could not have been smoother. This is a high end Cadillac store so a 420K sale can not be that big a deal. But they treated me as if i was purchasing a loaded Escalade. Brina personally picked me up from Ft Lauderdale and we drove back to West palm beach where the entire process took less than an hour. The car WAS AS ADVERTISED and every issue had been pointed out (one small rock hit) They detailed and filled it up and I was on my way. EVERYONE was extremely friendly and accomodating. I highly recommend Brian and AUtoNation. I wish they had one here in Myrtle Beach. I would not consider a Cadillac because the local dealers are small, tight and handle too many models. The ONLY negative is they charge a whopping $699 in "Doc Fees" I have never seen doc fees more than $350 ever so that was a shock but since the car was priced far lower than similar MX5s I found in SC the Doc Fee was easily absorbed as I was concerned. STILL a great deal

Helen Astmann

24 de abr. de 2015

I was greeted promptly. Jay, the service writer, understood what work needed to be done. I was able to use the WiFi to complete some work while my car was being serviced. The car was fixed correctly the first time.

Alexander Caleca

16 de abr. de 2015

Jay Ruttenberg is our service advisor. He does a very thorough explanation of our car needs. He is caring & patient with a client, like myself, who asks numerous questions! Thank you, Jay, for always doing a good job--we appreciate you!!

Melvin Grill

9 de abr. de 2015

I was handled in a timely and professional maanerand am completely satisfied with your service.

Michael Walters

7 de abr. de 2015

Fantastic experienec. Best car buying experience I have ever had.

Betty Mark Labarbera

6 de abr. de 2015

This was the best and easiest experience I have had while purchasing a new car. After reviewing the car details over the phone with the most efficient and pleasurable saleperson at Auto Nation I met at the dealership. The car I had picked out was waiting for me for my test drive. All the employees were very informative and a pleasure to do business with. Additionally, the paperwork was quick and informative. The salesman went over the car (Cadillac SRX) details with ease to show me all of the features. In no time I was off and driving in the allotted time I gave them, enjoying my new vehicle. Additionally, they called and e-mailed me to make sure I didnt have any other questions. A+ all around.

Connie Vassalotti

3 de abr. de 2015

Your service staff goes out of their way to help. They are extremely knowledgeable, and have never tried to sell me anything that wasn't needed. I feel that I could not get any better service anywhere then I am already getting from Tom and Vito. They are two men that make your dealership look good11

Richard Carlson

27 de mar. de 2015

efficient courteous timely. I found Tom did everything he said he would.

Nancy Harris

20 de mar. de 2015

I'm very happy with my car and have always been happy with the service I've received. Recently, I felt there was a slight disconnect, but I'm happy to say all was resolved. I'm a happy gal!

Paul Kelley

19 de mar. de 2015

THE SERVICE REPRESENTATIVE, TOM BECKMANN, WAS MOST HELPFUL, KNOWLEDGEABLE AND ABLE TO EFFICIENTLY TAKE CARE OF MY SERVICE NEEDS. A+Paul Kelley

Giuseppe DiFilippi

19 de mar. de 2015

I am very happy with the service..........................................................................................................................................................................

Peter Melvin

19 de mar. de 2015

Jay the advisor took care of me quickly, respectfully and aloud me to work while I waited. It was exactly what I would want in an oil change.The only thing I wish but understand if it cannot be included is they cleaned the outside of the car but I wish the whole car was cleaned. But again completely understand if it cannot be included.

Emily

19 de mar. de 2015

We had a good experience with the staff at this dealership. The salesperson and sales manager were genuinely concerned about our happiness with the transaction and went out of their way to correct any issues/concerns we had throughout the experience.

Barbara Amato Chiacchio

17 de mar. de 2015

Very pleasant went fast and my car was washed so I am very happy

Vicki

11 de mar. de 2015

As a woman shopping alone for a car .. This was not your typical dealership. The salesman was very knowledgeable, answered all of my questions and provided excellent information on the ATS as compared with other cars and GM products. The purchasing was handled timely and professionally . The appointments were on time, the car was immaculate at pick up and the follow up from the dealership has been above expectations. I would recommend this dealership to anyone!

Nicholas Basone

10 de mar. de 2015

Christine Valli was very gracious and professional and answered all of my questions. I believe that the service given was above and beyond most expectations. I was informed while waiting on the complete process to be completed and felt confident that everything was accomplished to the highest level of service by all involved.

Thomas Cieslinski

7 de mar. de 2015

Very happy and pleased how I was how I was treated Brian didn't excellent job in explaining all about the bells and whistles on my new vehicle

SB

4 de mar. de 2015

This was my first Cadillac purchase and I am very happy. Yasser and Clive were very helpful in my buying process and helped me find the car I was looking for. I appreciated both of them following up with me after my purchase. Thank you very much.

Tracy Toccalino

3 de mar. de 2015

Nice waiting lounge. Clean & quiet environment. Courteous staff. Good workmanship. Took the car right-away for general maintenance work, but was a bit of a wait...the tv and refreshments in the lounge helped.

Adam

1 de mar. de 2015

By far the best car buying experience I've had in my life time. I'm a Ford guy but will be switching to Cadillac for all of my vehicles due to the customer service and honesty. Elijah Coker and Muhammad are the perfect example A+ employees. I will be returning.

Samuel Dyess

27 de feb. de 2015

The entire process of purchasing our new car was nothing less than perfect. Rudy our salesman was incredible.

Moira Monasterio

20 de feb. de 2015

My experience was relaxing and smooth. Would recommend to family and friends. Rudy and everyone else involved in the process were very helpful and friendly.Regards, Moira

Therese Bentley

19 de feb. de 2015

I was quite pleased with my service experience. I was on vacation in the area when my car needed service and I was treated like a long time customer!

Isaias Franco

19 de feb. de 2015

The service Christine provided made our experience in the service department phenomenal. Will is also always very helpful and courteous. We're very pleased with our Escalade and will recommend our friends, family and colleagues any time to shop with you and use your service department.

Jay Audet

19 de feb. de 2015

My wife and I had the most pleasurable experience dealing with Elijah Coker and Mohammed at AutoNation Cadiallac. Our day began with a call inquiring if the dealership still had a couple of advertised vehicles on the lot. We got connected to Elijah Coker who made the entire process better than any we have ever experienced. Elijah was knowledgeable about the vehicle we were interested in and was extremely prepared for our visit to the showroom. Although the process consumed about half of our day, Elijah made the time at the dealership tolerable. We really appreciate the flexiblilty that was shown as we agreed upon the ultimate deal. We are so happy with the vehicle we got and have appreciated how Elijah has reached out to us since we signed the papers. When we need a new vehicle, we will definitely visit AutoNation Cadillac first.

Leonard Bierer

3 de feb. de 2015

We went to Auto Nation Cadillac in West Palm Beach for the first time.....to have the parking brake recall serviced. We have never been treated so royally! We came a little early than our appointment requested, because we had a few questions to ask about the Cue System. I asked a salesman if he could help and he came right out to the caar with me and answered all my questions. I was delighted. There was one thing that I asked about that he wasn't sure about so he called the Cue system and got the answer!When we took the car around to the service area they greeted us happily. Since it was our first time there for service,the service manager took me into his office to get everything set up in the computer. Everything went smoothly. I asked him if there was a restaurant nearby that was within walking distance. He said that Cracker Barrel was nearby and he would be happy to have someone take us there and pick us up after eating. Right away, a gentleman named Tbone picked us up and took us to the restaurant. He gave me his personal cell phone number so we could call him directly for the ride back to the dealership. Once we got back, the car was ready. The entire staff is to be commended on their professionalism and graciousness. They were wonderful. We had a fantastic experience and could not be more pleased with our decision to buy a Cadillac. Kudos to all of you! Thank you for allowing us such a pleasant experience. We look forward to a long relationship.Sincerely, Leonard & Sue Bierer

dee

29 de ene. de 2015

Jasser was my sell person, he is great in communications, exellent customer service, very helpfull. knowkedgable on the vehicles. and the managers were also very helpfull. Thank you very much for such an exellent shopping experience.

Charles Whiteside

29 de ene. de 2015

ALL was Good and the people I was in contact with were very helpful.

William Neathery

23 de ene. de 2015

Attractive, upscale dealership appearance. Efficient and helpful personnel. Very fast service. I came in for a regular oil change 100% covered for my 2014 XTS Caddy. It was completed in less than an hour. Very satisfied!

Anne Kern

22 de ene. de 2015

I found my experience to be incredible. I came into the dealership not knowing what kind of car I wanted. My salesperson was the best. He spent so much time with me and was very courteous even with my indecisiveness. Once I decided on the make and model...next it was time to choose the color...oh lord, another decision. Still smiling, he did show me every color the car came in. Still not able to make up my mind, we spent a lot of time going over what interior would work best for me. As I have two black poodles that seemed to be my best option. The car wasn't on the lot, but it did come in within the week.Being as untechnical as one can be, my salesperson spent a lot of time going over the mechanics of the car. I came away learning a lot. As I was very nervous driving the car off the lot he followed up with me several times to make sure I was satisfied. I want to thank my salesperson and your staff for the time and attention that was given towards me.

Dennis Bugala

16 de ene. de 2015

We drove 200+ miles to come to this dealership. We never spoke with anyone until we arrived. Ronald Matos met us in the lot and from that moment he made us feel welcomed and ready & able to help. Had all the correct answers and worked very hard to gain our business. Mohammed the Pre-owned general Manager was very kind, and willing to make a deal and they did. We drove home a pre-owned 2011 Cadillac Esclade, with 17,000 miles, certified and couldn't be happier. It was our mission that day to buy an Esclade, we were about to leave to visit the next dealer on our list of potential units when Ronald says, we want to sell you this SUV. And your staff went to work to get the job done. We stayed overnight and came back the next morning, when they said the vehicle would be ready. No time wasted and we were off to drive home. Great Dealership. I would recommend my friends.

Elizabeth P.

15 de ene. de 2015

We contacted Eric the manager through the Internet. I traded in a vehicle which auto nation gave me top dollar for. We had to travel over 100 miles to get our new car so I wanted to have everything set up so not to waste time when I actually arrive there. They gave me the numbers throughout email. Upon arrival. The truck was excellent. Everything worked. And our rate and payment actually went down from the original quote. Customer service at its best. Thank you, Ed and Beth P.

Louis Diaz

10 de ene. de 2015

Good service, sales person (Clive Watson) were very accommodating and made every effort to make me a happy returning customer. Which they did and I now have a ATS.

Daniel Leasure

10 de ene. de 2015

Ed Chestnut went out of his way to explain CUE. Would purchase from Ed again. Thanks to everyone

William Stephenson

10 de ene. de 2015

I was shopping for a new SRX on a lease. Jay was courteous, responsive to my concerns and was willing to try to make me happy.

Desmond Lobo "GO COWBOYS"

9 de ene. de 2015

Pleaseant experience . Elijah Coker my sales representative and Mohammed the manager were outstanding with no Sales pressure. i will buy from them again

William Annis

9 de ene. de 2015

Good people working there. They were honest and up front about everything. Even after the deal went through, I am still in contact with them regarding all said during negotiations. They are people of their word, and it was honestly a good experience.

Patricia Mcfadden

7 de ene. de 2015

Very nice car salesman took good care of me and my husband Also explain thing about the car.

Jeffrey Ingram

7 de ene. de 2015

Benny Martinez provided exceptional customer service, before and after the purchase!

Thomas Tillman

7 de ene. de 2015

Sales person, Rudy, showed me the vehicles that matched my interest. There was absolutely no pressure to do anything. I returned the next day and did a test drive and purchased new CTS that I liked. Easy, pleasant experience!

Gary Doolittle

26 de dic. de 2014

The service department did what they said. They were on time (except for one part delay). The service manager was considerate of the cost. Can't do any better than that.

Sandra Rosalia

24 de dic. de 2014

The entire staff from Management to Sales to Service is extremely hospitable! I was in and out of the Service Dept. in a short time and all the work was completed satisfactorily. Our automobile was returned washed and in perfect condition.

Thomas Bischoff

22 de dic. de 2014

It was a very nice experience, Mr. Chestnut couldn't have been nicer and very helpful. Ask me again in a year when I call with a question or concern, then I can let you know if that went well, also after my first service appointment. We did meet Michael, the head of service and he was very nice and professional. Someone in a white shirt and tie did abruptly interrupt our conversation with Michael, and spoke down to and rudely when asking Michael a question, that was not comfortable, Michael answered professionally and with a smile.I look forward to a good relationship with your company.Tom and Ingrid Bischoff

Tammy Malcolm

11 de dic. de 2014

It was a great experience!! Everyone was so helpful, friendly and kind. Looking forward to doing more business with them in the future!!

Jesus Cruz

8 de dic. de 2014

It is always a great experience to have service done at this dealer. Thank you!

Robert Mckenzie

6 de dic. de 2014

When car shopping I need time to think. I prefer to be left alone to browse and examine various models, options, colors, etc. so I can begin to formulate my wants and preferences. I like that I wasn't approached while I was walking the lot, and when I came inside to meet a salesman, I was pleasantly surprised that it was not like the high-pressure sales experience I encountered years ago at another dealer. Also, it was great that my salesman owned the model I was looking for and could answer detailed questions on technical features.

Cecile Erlsten

4 de dic. de 2014

It does not get any better. The customer is greeted-treated like the only customer that ever came to the dealership. The personalized attention was excellent. They truly know, understand and execute SERVICE!God bless them and thank you, cecile erlsten

David Berg

2 de dic. de 2014

meets my standards. The dealership is a little far from my home, but beats our local delership.

OmarV

20 de nov. de 2014

I'm very happy with my experience at Autonation Cadillac. We took the drive from Miami since they had great prices on Certified vehicles and as well as a wide variety. I spoke over the phone with Roberto Bahamondes, the salesperson that help me throughout the purchase. Extremely professional, attentive and very patient with all of our concerns and requirements. I definately recommend this dealership as well as Mr. Bahamondes to anyone looking for Certified Cadillacs and I personally hope to do business with them in the near future.

Kenneth Edwards

19 de nov. de 2014

My sales assistant was friendly, knowledgeable and patient. Everyone was gracious and all-in-all a very nice experience.

Kristine Irwin

17 de nov. de 2014

Mark was a great salesman. He was able to get me right into the car I was there to look at and buy. Jackson in finance made sure all the paperwork was in perfect order and was also able to tell me more about the car I purchased. Thank you!

Frank Buchert

12 de nov. de 2014

I had been looking for a new car I went to numerous dealerships and shopped the internet. I was looking for that one special car, it turned out to be a new Cadillac ATS. AutoNation has a large selection, great customer service and prices. I drove 90 miles to get to AutoNation from were I live was worth the drive. This is my first Cadillac and I now wonder why I did not get one sooner.

John Vetters

11 de nov. de 2014

I had a recall on my vehicle, everyone was very professional and friendly. I wish I had the money to buy a new Cadillac. Maybe in the future...

Ed Schiffbauer

6 de nov. de 2014

Buying or leasing an auto can be a stressful business but thanks to Perry D'Alelio he made it a very pleasant experience. Perry is friendly, personable and most knowledgeable. Before we left with our beautiful new car, Perry introduced us to the other team members of AutoNation which only confirmed our belief that we were in good hands and with people who care about their product. Thanks again Perry. Terry and I look forward to working with you in the future. Ed Schiffbauer

Steven&karyn

6 de nov. de 2014

Update to last review ONE OF A KIND USED CAR DEALERSHIP THESE PEOPLE WORKED FOR 4 days straight to get me into a quality vehicle with bank financing I was looking at having to go to a buy here pay here but they went wayyyyy over board to help me.....DO NOT GO ANYWHERE ELSE ....I HAD NO CREDIT NO PAPER WORK TO SPEAK OF AND THEY STILL TREATED ME LIKE I WAS BUYING A $50.000 escalade.. A great big thanks to Annette and Jackson and everyone else whO worked hard to help me..... Truely amazing to find a car dealer who cares and really tries.....

Victor Maggio

4 de nov. de 2014

Jay Dapolito was super. He explained everything thoroughly to make my decision quite easy. It was a pleasure dealing with everyone at the dealership. thank you! Victor Maggio

Edward Schiffbauer

4 de nov. de 2014

Very informative, helpful and friendly.Perry introduced us to the various department managers, service writers and service personnel.

Steve

3 de nov. de 2014

Amazing people ..I was uneasy going into this dealership with my credit history... These people went above and beyond to get the deal done and made me feel very welcome.. No pressure no sales tactics.. An amazing experience.. Thank you!

Hampton Brown

3 de nov. de 2014

service was fast and professionally done. the workers were polite and very friendly. the cadillac is the best vehicle to own or drive.

John Demarco

30 de oct. de 2014

Excellent service, we came in to have our vehicles preventive maintenance service performed and everyone is polite and courteous, our advisor is Tom Backmann who continues to demonstrate an above and beyond attitude when assisting us very knowledgeable and helpful . I appreciate that customer service is upmost with Autonation Cadillac West Palm Beach. We will contnue to go there and recommend them to our friends and family.

Robert Acosta

28 de oct. de 2014

Professional personnel, timely completion of service, comfortable facility.

Roy Interlandi

28 de oct. de 2014

Great personal to deal with the car I got could sell itself cadillac as come a long way. It's the third car I have gotten of this dealer in the last 10 years thanks for the great deal and service

Santo Lumia

24 de oct. de 2014

The service was excellent, especially "Jay". David Wolfe was outstanding! The sales personnel were very good and very helpful, especially "Perry".

Marylou Long

23 de oct. de 2014

I brought my 2007 DTS in for a recall and the car had other issues. I was immediately given a loaner and received my car back in 3 days. Jay the service manager was the best!

Kenneth Steele

23 de oct. de 2014

Quick and friendly service. I went in to 100 point inspection, oil change and tire rotation, All went great. Offered to wash car. I declined due to recently waxing my car. All in all, it was a great experience. Ken Steele

Patricia Rodriguez

20 de oct. de 2014

Wonderful experience in all phases of purchase process. Every individual extremely knowledgeable about their product and happy to share their insight. Most of contact was with Jay Dapolito-sales/leasing associate (superb) & John Monteleone-general manager (couldn't be more talented and making potential buyer feel like they were at home dealing with FAMILY). Autonation fortunate to have such a talented group!

Deborah Gunther

20 de oct. de 2014

James Korber had been my rep ever since I bought a cadillac. He transferred to another dealership and I am going to miss him. He treated me like a queen. I recently used another rep who was good, but I will miss James. Maroone cadillac is the best service I have ever received in 40 years of car ownership

Stacy Tarakofsky

20 de oct. de 2014

I had an outstanding experience at AutoNation Cadillac Stopped in checked out a new CTS to be sure the deal I saw on-line, was still available; I left with one and a better deal than expected. . Perry, the salesman did a great job, very patient and very knowledgeable. I would come back for my next purchase or lease. The care in the deal required repair so Perry even managed an upgrade at the same deal price! He was Very nice, laid back, knowledgeable, friendly but not obnoxious, no pressure salesperson; treated me just right. I got a better than fair price and he really went above and beyond to get me the dealHighly recommend!!

stacyt246

20 de oct. de 2014

I had an outstanding experience at AutoNation Cadillac Stopped in checked out a new CTS to be sure the deal I saw on-line, was still available; I left with one and a better deal than expected. . Perry, the salesman did a great job, very patient and very knowledgeable. I would come back for my next purchase or lease. The care in the deal required repair so Perry even managed an upgrade at the same deal price! He was Very nice, laid back, knowledgeable, friendly but not obnoxious, no pressure salesperson; treated me just right. I got a better than fair price and he really went above and beyond to get me the deal Highly recommend!!

Maria Rivera

19 de oct. de 2014

Benny was the most knowledgeable person to have, as a sale person. He went overboard to satisfied my demand and make every effort for me to get the best sale price for my ATS Cadillac . My trading which was a Toyota was the best price quoted I had gotten from a couple of dealers. The dealer itself was clean, and they offer coffee, water and cookies which was very rewarding. All staff were friendly and helpful during the process. The time that my brother spend in the dealer was amazing. Benny was the best! I told him that I was a little hungry and he offered to order lunch for us, which I though was a nice thing to do. He insisted on getting the food himself instead of ordering. We all drove to a near restaurant and we takeout and eat it in the dealer. . What he did was touching and the way he treated us was excellent. He continued calling me to asked how was I doing with the car and if I had question on this luxury car. Benny thank you so much and you'll be remembered!

Carl Schoepe

18 de oct. de 2014

Tom Backman was outstanding. He made the visit outstanding. I will go nowhere else.SincerelyCarl Schoepe

Jody Parsons

16 de oct. de 2014

From the day we leased our car to my last service appointment, the entire staff is always friendly and helpful. The last time I was there I had a question on the Cadillac app on my iPad and the valet's were very attentive and helpful.

Ronnie Williams

16 de oct. de 2014

My salesman, Clive Watson was very helpful and played a vital role in assisting me and my needs with my recent purchase. I could only hope that all your sales people are as accommodating as he was to me with other customers.

Dwight Hollingsworth

9 de oct. de 2014

Sale was very smooth and professional. We are very pleased with our SRX

Dr. Richard Margolies

7 de oct. de 2014

2010 Escalade at end of warranty had significant cosmetic issues with front seats. Replaced and like a new car. Covered by warranty. Joy.

Jason Silk

3 de oct. de 2014

Great experience. Everyone was great especially Eric Griffiths thanks Jason Silk

Madeline Phillips

30 de sep. de 2014

My first experience with this dealership was amazing. They were friendly and helpful, and I would highly recommend them to anyone! I ended up having the work I needed done at my local mechanic's, but he confirmed that everything they recommended doing needed to be done.

Mandy Sturm

29 de sep. de 2014

Very nice staff & helpful. I would definitely recommend to other people.

Jeffrey Alman

24 de sep. de 2014

Eric and Jackson were stellar. I adore my new (to me) CTS. Very cool car.

Karina

24 de sep. de 2014

The whole autonation team was extremely informative and courteous. Elijah, Dave, Jackson and Sofia were all very helpful in my leasing process. Thanks autonation you're the best!Karina

Theodore Paulino

24 de sep. de 2014

Very satisfied with the whole experience. Great salesman

Joan Tedesco

22 de sep. de 2014

Always get great service when we bring our vehicles to you

Craig Goldson

18 de sep. de 2014

I have owned cars from many manufactures in my time. This is my first cadillac and I can may be the only manufacturer I buy from going forward. Besides the car far exceeding my expectations, the people that work for cadillac are superb and take such good care of you. Tha ks to benny and Rudy for making the buying experience a pleasurable one.

Michelle Coppola

15 de sep. de 2014

Dropped off my vehicle to Eric O'Connell....Service and communication was outstanding..we had a little incident (keys were missing from car wash division) but Eric made every effort to keep me up to date , as well as adding a few perks! Keys were found and I now am the proud owner of 3 keys!!Thank youMichelle Coppola

Bruce Ferris

13 de sep. de 2014

Repair service while on a trip was fast, given a courtesy car and returned two days later for my car with no delay in my trip.

MROD

8 de ago. de 2014

We came to buy an SRX for my wife and we left with the SRX and an Escalade. Great team at AutoNation Cadillac WPB. Benny, our salesman was very knowledgeable and courteous. I felt like we got a fair deal and that the entire process was transparent. Jackson, the business manager was efficient, knowledgeable and diligent. These guys are pros and exemplify what car buying should be!

kandykic

14 de jul. de 2014

Absolutely love my CTS coupe and the buying experience at AutoNation Cadillac - Yasser was extremely helpful! ! !

Bshampton

7 de jul. de 2014

Work good with client in non-hostile, low pressure environment. Work hard to met client's needs!

Gwenesia Collins

2 de jul. de 2014

My new lease experience for a 2014 Cadillac Escalade was exceptional. The sales team Benny, Annette and Sofia were first class in every sense of the word. They were extremely professional and knowledgeable of the vehicle and the leasing process to make my experience easy. Thanks again for a wonderful experience. I am forever a loyal AutoNation customer.

Ruth Lyda

28 de jun. de 2014

Excellent Service. Everyone was wonderful to me. I purchased my 2012 Cadillac CTS, with hardly any problems. Thanks again to Yasser Moustafa, Ariel Gonzales and Sophia. Understood my position.

Smokey

21 de jun. de 2014

My wife and I had been researching new/used vehicles all over the country. We had looked at hundreds of 2011 thru 2015 AWD/4WD Luxury SUV's. We were fortunate to barrow a close friends 2012 Range Rover HSE LUX for a couple of days. After test driving a 2010 Range Rover HSE LUX with 30K mileage at the Fort Lauderdale Range Rover dealership we decided to narrow our selection process. A close family friend in the Auto industry, put us in contact with Auto Nation's Cadillac Sales and Leasing Associate PERRY D'ALELIO, who they knew personally. After a telephone conversation, we forwarded information to Perry on our findings, wants and desired needs. Perry conducted the most thorough due diligence I've ever experienced to find us the right vehicle. At our point of meeting Perry in person, we spent over an hour discussing items of interest, our families and of course, his Dealership. We also had the privilege to meet JAY RUTENBURG-Service Advisor/Manager and his team for the first time personally. My wife and I, needed some things accomplished on our vehicle, while we were shopping for a new SUV, so we made arrangements to purchase 4 run-flat tires, and get an oil change and discovered a serious electrical short (No tail lights, brake lights) as we entered the service area with our vehicle. Jay and his team, assured us that he would take care of it. Not only did he take care of the issues, our vehicle was completed well before we expected it and we saved money from other Dealerships previously used. As I inquired about the Dealership, I learned that a majority of the Sales/Lease and Service Teams had been there for years, some decades! Perry answered all our questions and his person-ability, knowledge of his product, and non-pressure persona kept us at the Dealership wanting to learn more about Auto Nation's used and new vehicles. Based on our criteria, AWD/4WD,luxury style, creature comforts, low mileage, ability for extended warranty and low maintenance/service issues of selected vehicle, we looked at the following SUV's. Range Rover HSE, Range Rover Sport HSE, Chevrolet Suburban LTZ, GMC Yukon XL Denali, 2015 Ford Expedition Platinum and the Cadillac Escalade ESV (premium/platinum). With Perry comparing the durability, warranty, customer satisfaction and service issues we selected a 2011 Lease Return Cadillac Escalade ESV/CPO'd, with a little over 30K in mileage. As we discussed our overall purchase deal, I was introduced to ARIEL GONZALES, Used Car Sales Manager, and was met with professional courtesy and respect. There was no pressure, no private conversations between sales personnel or haggling over the price. Ariel reviewed the vehicle file, congratulated me and said, "Lets make this happen for you"! With a CPO'd used vehicle, there are no worries, 172 point inspection (I'm sure there's way more than that) and team members who, like me, went over the vehicle with a fine tuned comb. Next was the paperwork portion of the sale that we dreaded. We were introduced to SOPHIA BALDINO, (with over two decades of experience), that made Auto Nation's Cadillac, 0% per cent financing, selection of service/extended warranty packages, tire and wheel protection, Lo Jack installation, and paint/dent protection a seamless experience. Sophia took the time to answer all of our questions and made sure we understood each package we selected. When we picked up our vehicle yesterday, we were greeted by VIVIAN PARKES, General Manager and the rest of her exceptional team ( I'm sure I missed mentioning some), who I must say--we now consider FAMILY! Thank You Auto Nation Cadillac in West Palm Beach, for our exceptional vehicle and the continued trust and support with whatever our needs are. Bravo!

Ed P

17 de jun. de 2014

Not very often you enjoy dealing with a sales person, but working with Benny Martinez was an excellent experience . He is very knowledgable with his products and helpful in assisting you in making the right choice. It's been over 6 mounts since my purchase of an ATS and he still contacts me to check on my satisfaction.

Jim S

6 de jun. de 2014

Very professional, friendly and ethical. Would purchase from AutoNation again

islanderboat

29 de may. de 2014

I purchased a used Volvo from this dealer. A true breath of fresh air compared to other used car dealers. I visited the dealer twice for the purchase, once again for service. All visits were handled by Clive Watson with a great degree of professionalism and respect. He made the buying process painless in contrast to other used car dealers. When service was needed, he took care of it without a glitch. If you are looking for a good quality used vehicle go see him! Always on time, always polite, always responsive; he gets a 10.

Retired and happy

22 de may. de 2014

The entire staff was very helpful and attentive. I was given a tour of the dealership including the service area. Everyone was very courteous.

Alettitm

27 de mar. de 2014

My husband and I went to look at Cadillac CTS. Immediately upon entering, we were warmly greeted by Annette Ploumis. She was polite, courteous and very professional. She had great knowledge of the vehicles and took her time answering the many questions my husband had. After showing us the large choices if CTS cars, she showed my husband the XTS and thoroughly explained the options. They gave us a very fair price on both the trade in and the new car. Annette personally oversaw the expert detailing of the car. I would highly recommend both Annette and Autonation in west palm beach to anyone purchasing a car. Annette was the best dealer I have worked with and we buy a new car every year.

Tina Aletti

22 de mar. de 2014

my husband and I went to the Autonation Cadillac dealership on 45th street, so he could show me the CTS. Immediately upon entering, we were warmly greeted by Annette Ploumis. She showed us all theCTS cars and explained the many options, upgrades and reason why this was such a great car. Anette was very knowledgable and professional. She was not pushy and exhibited amazing patience while my husband asked a million questions. She then showed us theXTS and immediately my husband was sold. Autonation gave us a very fair price on our trade in and even better price on the car. Anette personally made sure the car was thoroughly detailed to our satisfaction. We are extremely satisfied with both Autonation and especially our representative, Annette Ploumis. I would highly recommend them to anyone looking for a car.

escalade808

28 de feb. de 2014

We had a very pleasant experience at AutoNation Cadillac in West Palm Beach, FL (45th Street just off I-95). We were immediately greeted by sales manager Perry D'Alelio as soon as we arrived and found working with him to be straightforward without all of the pressure some other dealerships and salespersons may apply. Perry spent a lot of time with us (at least 3 hours the first day) and helped us locate the right car that was not even on the lot. He took us on several test drives and demonstrated a wide range of knowledge for the Cadillac brand and functions of various models. His follow-up was helpful and not pushy. Overall, we were pleased with the service we experienced at Cadillac and would recommend them to other interested buyers. It is our recommendation that you ask for Perry D'Alelio upon arrival.

Marni

5 de ene. de 2014

We were completely satisfied with our service experience. Our service advisor Tom was helpful and made sure we were taken care of. Great first experience.

Carol

27 de dic. de 2013

I was really impressed by the customer service at the Cadillac dealership. Our sales person, Rudy Lavelanet, was outstanding. He is a true professional and very personable.This is the first time that leasing/buying a car was an enjoyable experience.I also felt I got a great deal on an outstanding and safe vehicle.Thank you.Carol DuBois

Priya

21 de dic. de 2013

I had an amazing experience as always! Tom is the best person I could ever ask to help service my car, I love him!!!! He's always so friendly and makes sure he goes above & beyond to make sure all my concerns are addressed.

Lanita

21 de dic. de 2013

The staff at Autonation were great from the first moment to the last moment of my car buying experience. Everyone displayed professionalism, honesty, and were extremely supportive. I enjoyed my experience and will definitely share with friends and family.

Tom J.

5 de dic. de 2013

Great experience at AutoNation Cadillac and Perry D'Alelio is great salesperson!

Local Caddy Lover

19 de nov. de 2013

Staff was polite, courteous and respectful, as well as appearing professional and clean-cut.

Rock

19 de nov. de 2013

Tom Bachmann took outstanding care of me and my car. He was very professional and paid attention to details

Barryob

2 de nov. de 2013

Just took delivery of a brand new XTS. Sales guy Eric Griffiths and Sales Manager Tim Beverly were great to work with. I'm happy with the car and with the experience. After we agreed on a price, they came back and told me they had found an additional $1300 in rebates I was eligible for. As someone who has bought more than 50 cars in my lifetime, these guys are right at the top of the list.

Pete Phillips

1 de nov. de 2013

Our sales person, Benny Martinez and his associate, Jay Dapolito were very professional, knowledgeable and patient with our many questions. The sales manager, Tim Beverly was also very helpful, energetic and thought outside the box in order to find the cars we wanted. The process from the initial test drive to finding the cars with our specifications to going thru the paperwork and finally the training on the operation of the vehicles was very smooth and seamless; they all worked well together. There was very little down time and it felt like the process was very quick.

Pauldrake

21 de oct. de 2013

I was referred by a friend to Auto Nation Cadillac of West Palm while looking for a used CTS. It was a 45 min drive from where I live in Miami but the service I received was well worth the drive. I was treated as if I was buying a new Porsche. Starting with Dan Byerly in sales. Very informative and knowledgable about the car during the test drive and at no time had to feel the "sales pitch". After I decided on the car I wanted Jackson Hughes in finance went to work getting me a great rate and going over all of my warranty options in a fast and timely way. Finally GM Vivian Parks personally came in at the end of the process to make sure everything was going smoothly and answer any questions I might have. I have to say that the level of service here is just something you don't find in South Florida. I'll be recommending all of my friends and clients in Miami to make the trip to West Palm when looking for a Cadillac ! It was well worth it

juniio

14 de oct. de 2013

Got a new srx 2013 for wife and he had to come back to my office and re do the whole paper work. Only to find out that on the lease that I turned in, they never paid off US Bank on time which resulted me in showing a very late payment on my credit profile through the credit burough. salesman denied they did anything wrong.- this after telling me they did not send in the right paper work. I am going to go hold up a sign in front of the place to warn other people about my bad experience with this car dealership. My personal credit profile is important for my business.

Steve

4 de oct. de 2013

I was very happy with what we received for our trade and the new XTS we purchased. Also, we got a new iPad to help us learn how to us all the controls which was a nice perk. We can see it over an over on video to get properly trained. Very nice experience. The Sales Director and my Salesman Eric was extremely helpful and has been there to answer any questions we have thus far. Every there goes out of there way to make your buying experience a great one.

CADALLIAC FAN

25 de sep. de 2013

VERY HAPPY TREATED LIKE YOU SHOULD BE. GREAT PEOPLE TO DEAL WITH. BAD EXPERIANCE WITH LAST OWNERS TREATED VERY BADLY SAID WE WHOULD NEVER GO BACK. STOPPED BY TO LOOK AND EVERYBODY WAS SO NICE WE STAYED AND BOUGHT A NEW SUV THANKS FOR THE GREAT EXPERIANCE.

Cadillac Fan

24 de ago. de 2013

As in past visits, Jay Rutenberg gave me fine service. . . pleasant & courteous, while remaining professional. I have come to rely on Jay for all my Cadillac concerns.

Mike G.

22 de jun. de 2013

This was the easiest and smoothest purchase I have ever made thanks to Perry, David and Jackson.

Miriam

7 de jun. de 2013

I have owned a Cadillac automobile for many years and simply cannot imagine driving another make. They are well built and beautiful vehicles, no doubt. Yet the greatest attribute I can say is that the service behind the car is what makes it a great purchase. Jay has been my service advisor for 7 years and he truly is fantastic. He looks out for my best interest as a customer. I appreciate his level of dedication and always drive away very pleased.

diane , nervous car buyer

1 de jun. de 2013

I was treated royally. My salesperson (Annette ) went out of her way to help me in every way that she could. She even opened the dealership up early because I was there. She was careful to guide me through all of the obstacles and even let me go home for awhile while the paper work was going through. I am very happy with all of the professionalism at the dealership and I am extremely happy with my new ATS. It is perfect! (all of my wants in one car)! Jackson was also very helpful and kind,

gbreitenbeck

30 de may. de 2013

My most recent visit to the AutoNation service department in West Palm Beach, Florida was the result of my need to address a minor fault in the old-fashioned trunk lid pull down mechanism of my 1990 Sedan Deville. The dealership had worked on this component previously and the service was a covered repair. I am extremely happy with the service I receive at AutoNation. First, the dealership has on staff a mechanic who is an expert in addressing the needs of older model Cadillac's. This specialist is Matt Perunko, a truly gifted mechanic. In a preceding visit, Matt even had fabricated and then quality assured and installed a pair of custom built high-pressure hydraulic lines that were not only no longer available from the Cadillac supply chain but no longer available through aftermarket third parties which specialize in obsolete Cadillac parts. This installation of the fabricated lines is functionally perfect and attractive. I would be remiss if I did not add that my personal service writer at AutoNation is equally extraordinary. Jay Rutenberg is extremely considerate and appreciative of the importance of the on-condition maintenance strategy critical to the continued health of classic vehicles. He always ensures that at each visit of my Sedan Deville (which occurs every 3000 miles) all on-condition repairs and preventative measures necessary are taken to keep the vehicle in top form and--at the same time--unnecessary and costly maintenance actions are avoided. With such care provided by Jay and Matt, I regularly drive my 23-year-old Cadillac to our vacation home in North Carolina without hesitation. We bought this vehicle from Schooley Cadillac--AutoNation's processor--in 1990, and to this day it remains as beautiful, as fit, and as comfortable as it was on the afternoon it rolled off Schooley's showroom floor

Bill B

24 de may. de 2013

Sales Staff was very professional a real class act, which you should expect at a Cadillac dealer, We had a great experience, bought new Cadillac CTS for a fair price and fair trade in price and we were treated like a VIP. Love the CTS

Joe D.

12 de may. de 2013

We have always had a great experience at this dealer and prefer taking our car to them, the advisors are very knowledgeable and courteous. A special thank you goes to James Korber who has always kept us informed about all aspects of the service being performed on our vehicle.

curiosoocho

1 de abr. de 2013

Perry D'alelio is the best to do business with! This was the second time I do business with him. Friendly and does not put any pressure on you! Great to do business with!

Sherry W.

20 de mar. de 2013

I was not looking forward to getting a new vehicle but thanks to Benny Martinez and David Wolfe, who are the nicest and most professional people to deal with, I quickly overcame my reservations. They made the experience pleasant and hassle-free. I love my 2013 CTS Coupe. Thanks!

Dianne

13 de mar. de 2013

Great experience buy our SRX. Would recommend this dealership to anyone! All staff is professional, friendly and effiicient. We were under a time constraint, they were respectful of that and executed our purchase quickly. Rudy was our salesman, he was excellent.

G. Breitenbeck

7 de mar. de 2013

My wife and I have purchased two Cadillacs from your dealership and have stayed loyal to the company as it has morphed from Schooley to Maroone to Auto Nation. Our service writer, Jay Rutenberg, is not only a consummate professional but a trusted friend. Our mechanic, Mat Perunko, who is the only technician I would trust with our cars, is extraordinarily competent technically and an invaluable resource concerning the operation and maintenance of our vehicles. These employees make me feel as though I'm coming home when it is time to service my Cadillacs.

Stanford from Miami!

6 de mar. de 2013

AutoNation W. Palm--first rate. Business like but very friendly and eager to please. Responded to all my requests very quickly and responsively. Gave me a bid easy to read (leased a 2013 Escalade) and understand with all alternatives spelled out. Benny Martinez was professional and friendly and very knowledgeable. Spent many hours explaining everything. David Wolfe, sales mgr, was available whenever needed, very pleasant, totally engaged. This was a terrific buying experience totally in contrast with another So fla Cadillac dealer whose salespeople were indifferent, not knowledgeable and unwilling to any specifics. AutoNation--Here! Here!--an absolutely terrific experience. Thanks!!

Joe

3 de mar. de 2013

The service here is always prompt, courteous and accurate!

Jim

1 de mar. de 2013

From the moment I walked in the door right through the final purchase and car setup these folks were terrific. They indeed have it all together and I would particularly like to thank Tom, Jay and Jackson, three great service oriented people in a dealership overflowing with a desire to take care of and service their customers. Jim

lanigro

9 de feb. de 2013

We had the pleasure of working with Perry D'Alelio as we bought our new Cadillac. We had visited several other dealers first and really felt like we found the best by working with Perry and Maroone (Autonation). He treated us with courtesy and respect and got us the best deal around!We love our new car and appreciate the attentive service we got from Perry. We recommend him to anyone that wants to purchase a new Cadillac in the West Palm area.

vw55

9 de feb. de 2013

My experience was great! I needed a great car and I found one there within a couple of hours of what I wanted. The dealer was very professional, kind, and trustworthy. I highly recommend this dealer.

Felice12

7 de feb. de 2013

This is the second car we have leased from Perry at Autonation Cadillac. We found Perry to be very patient, very caring about our needs, and very knowledgeable about his product. He worked with us from the time we called for an appointment to the time we drove our CTS out of the showroom. Auotnation is very lucky to have Perry. He ot only enhances his reputation, but that of the dealership. We will be back. Len and Felice Siegel

Pwernick

2 de feb. de 2013

My wife and I had a very enjoyable buying experience at your dealership. Perry our salesmen was polite and knowledgable. I would buy another car with him again. Thank you.

capthorne

11 de dic. de 2012

I have owned BMW, MB, Porsche & other fine cars for many years. My CTS-V wagon is right up there in quality (and faster). Perry D'Alelio, one of the best salespeople I have ever had. Personable, knowledgeable and easy to work with. He was able to get me the car I wanted and make a complex deal work. But perhaps most important, a $3000 mistake was made in the sales tax and I was credited with the difference as soon as the mistake was discovered. Nice doing business with a company with honest employees.

mjsigel

7 de dic. de 2012

When my wife and I bought the Mercedes E Class 350 from Coggin they spent no timewith us explaining anything. Well, Perry was just the opposite he tried to give usmore time in explaining things than we wanted Being in the wholesale food busines for over 50 years he exemplifies the best of people that I had work for me!!! He isfantastic honest and sincere with everything he does. Thank you and consider yourself fortunate to have him as he will only give you more sales and I will makesure of it. Thank you Mr.Sigel

Danny Kirschenbaum

26 de nov. de 2012

from the moment I eNtererd the door I was met by swarm and caring salesman Perry D alelio Hr was knowledgeable and instructive throughout the entire process of leasing this new Cadillac I will certainly refer him to my friends Your deal ship is top quality thank you

ehanson01

11 de nov. de 2012

Perry was perhaps the most accommodating, courteous, consciously sales person I have dealt with over the years. Having purchased many cars, foreign and domestic and yes many Cadillacs his attitude throughout the sales process for my CTSU wagon was only exceptional and I couldnt recommend anyone more highly.Eric R Hanson

platinum10

9 de nov. de 2012

I went in with a friend of mine as he was buying a vehicle , and was very impressed with Perry that I inquired about a vehiclemyself and perry found me exactly what I needed and ended up buying a vehicle myself. I am fully happy and would recommend the service and staff to any of my friends....

Adamhousesr

27 de oct. de 2012

The entire process was enjoyable from beginning to end. I traded in a BMW for a 2010 escalade ESV and I got a great deal on purchase price as well as a fair value for my trade. Even when there were the typical road bumps when trading in a vehicle the entire team went above and beyond to get things done quickly.

bruno47

11 de oct. de 2012

I called in looking for some info on an Escalade and was connected to Perry D'elio. I gave him my trade info and he got back to me promptly w a fair price and I took the trip from Boca to West Palm. I am very glad I did...the truck was waiting as promised from another location and the deal was made. The F&I experience was very professional and quick including the pricing of a new set of tires and wheels that were installed the next week. I was given a loaner SRX which was so nice we will probably wind up getting one as well. The next trip was to have some minor bodywork done,which was graciously taken care of by Perry,as well as the window tint that was done while I waited. Again I was given a loaner and a gas voucher for my travel time and effort which was very generous and much appreciated. I have owned 6 Cadillacs from various S.FLorida dealers but have to say the customer service and attention from Perry D. and the Maroone staff in general was top shelf. You are doing a great job...and I will recommend Perry and the dealership whenever possible.Sincererly,Gary N.

DRPOPICK

8 de oct. de 2012

During the last week of September I received a phone call from Perry D'Alelio who had previously sold me my new 2009 Escalade Hybrid SUV. I was pleased with the car in every respect but Perry knew that I liked to trade around every 3-4 years. He called me and scheduled an appointment for me to drive in from Wellington on a Saturday morning. He showed me a new 2013 Escalade but basically there weren't many differences between my old car and the new model. Then he showed me a 2013 Cadillac XTS and I immediately knew that this was the car for my wife and myself. He engaged me in very fair negotiation and then answsered all my questions and got me an adequate test ride of the new vehicle. He stayed with me until that afternoon for the completion of my paperwork with your business manager.He also made certain that my wife and I understand all of the controls and operations of this very high tech new vehicle. All in all I am extraordinarily pleased with Maroone Cadillac and its new modernized facility and with the expertise and friendliness of its staff. Perry D'Alelio exemplifies the type and quality of employee which makes the buying experience enjoyable.I congratulate JMaroone Cadillac in West Palm Beach for a wonderful sales experience and also for the extent and quality of your new updated showroom and facility. I will recommend Maroone Cadillac to all of my friends and associates.Thank you again!Sincerely,Edward R. Popick, M.D.

sskatz

3 de jul. de 2012

Kudos and hurrahs for the sales team at Maroone Cadillac. From my initial phone conversations with Sherry Marquis, to meeting with her to finalize my lease agreement, to wrapping it up with PJ, and working with Eric Griffiths and Matt Rheinholz,this has been one enjoyable and professional process. Everything I was unsure about was explained to me in layman's terms. Nothing hidden, no undeliverable promises, patient explanations of the ins and outs of the vehicle. And what a pleasant surprise. The GM, Andrew Schillizzi came along to thank me and wish me many miles of enjoyment. Looking forward to recommending Maroone Cadillac to friends and family.

Chrismoota

25 de abr. de 2012

Coming from a sales background I know and can appreciate good customer service. I cannot convey just how smooth the whole process was at Maroone Cadillac. My experience started by describing on the phone to Sherry Marquis what my must haves were and what I was looking for as well as my concerns. She called me back a bit later and we narrowed things down a bit more. We also discussed my trade in. It's very rare that someone much less a sales person actually listens to you and takes what you describe and translates that into exactly what you're looking for. Now, I live and work about 50 miles away from this dealership but the trip was well worth it. When I arrived Clive Watson was waiting with a 2 door and 4 door CTS parked out front for me to test drive. While Clive and I went on our test drive David Wolfe took my trade in for a test drive to make sure it was what I had described on the phone. When I arrived back at the dealership we got to work on the paperwork and then I met with PJ. He had me laughing the entire time and I almost forgot I was signing my life away. I appreciated the time he took in describing all the possible coverages and add ons with me. I was in and out in an hour and a half and I'm now a proud Caddy owner. My experience was well worth the hour drive in both directions!If you had to choose between Maroone and another dealer in the area I would say call Maroone all the way!

Nursemarcy

30 de mar. de 2012

Excellent experience! No pressure and entire staff wonderful to work with especially Rudy and Mr. Wolfe

John Sholar

10 de mar. de 2012

I just purchased my 4th Cadillac (a stunning Escalade) from Matt Rhineholz, Maroone West Palm Beach. Totally FLAWLESS transaction, yet again! I'm an executive with Marriott so I know outstanding customer service when I experience it. In today's world, it quite rare. Matt was a pleasure to work with. He knows his product and he had my best interest in mind throughout the entire process. The most impressive part of the purchase was how SEAMLESS Maroone Cadillac and Matt made the deal. I had 2 phone calls with Matt and one trip to their dealership and my deal was done. Two days later I had a quick phone call from Matt, following up to see if all was OK with my new truck. Total class act, Maroone Cadillac....West Palm Beach

Malin Tusko

4 de ene. de 2012

I'm 69 years old and have purchased 60 or more vehicles in my lifetime. I have never had a better more friendly and professional experience ever. I traded in my 2002 Corvette and purchased a 2012 CTS-V in a smooth and fast transaction.I'm looking forward to my first oil change service.My wife and I are really enjoying the care.Hats off to Maroone Cadillac,Malin Tusko

rredeker1650

13 de dic. de 2011

perry is a true professional in everythind he does.he was responsive,friendly and listened to all of our needs.and his follow-up has been something i never before experienced with a car dealer.the dealership also gets it and i will always try to find a way to deal with maroone

burdok33

10 de nov. de 2011

I went there for service on my Cadillac. I was very disappointed with the service I was provided and left there feeling overcharged and ripped off.

joeyfrombklyn

4 de nov. de 2011

Left a $500 deposit on a used 2007 Cadillac DTS and 30 minutes later I received a phone call for John Rogers the sales manager of the dealership and was told that the wheels on the car I just left a deposit on were promised to a prior customer that purchased a car there 2 days prior. I explained to the manager John Rogers that I wanted the car with the wheels that were on it but he refused to let me have them and offered me a set of inferior wheelsin their place. His attitude was very unprofessional and I purchased the same car at another cadillac dealership for a lower price and with more honest sales people. I would recommend them to people who have a lot of time & money to waste.

jim dockter

28 de oct. de 2011

Over the past 5 years, Perry and Jay have been true professionals.Thus, I have been returning to Maroone Cadillac for new cars.Thanks.....Jim

spearheadmm

24 de oct. de 2011

This is the second time I've had a most wonderful experience with Perry D'Alelio and Maroone Cadillac. My first experience was the best I'd ever had at a dealership and when it came time to replace my SRX, there was no question as to whom would take care of it. After only a few emails and a phone call, my new SRX was waiting for me. In less than an hour, everything was taken care of, Perry oriented me on the new features of the vehicle and we were on our way. Local dealers have tried, but no one can touch the service and price I get from Perry and Maroone Cadillac. I'll never mind making the 90 mile round trip as it's most important to me to do business with fair and honest people. I have and will always recommend Perry and Maroone Cadillac for a "simple, honest and hassle free vehicle purchase experience". Keep up the good work!

chimerakis

16 de oct. de 2011

I am delighted with the purchase of my new 2011 Cadillac Escalade from Maroone Cadillac.Perry Dalelio was a pleasure to work with and was very helpful and informative in making my decision on my new car purchase.Perry offered me a fair trade-in price on my 2005 Escalade and an attractive price on my new one.

patobrien

8 de oct. de 2011

I am 62 years old and have purchased at least twenty cars during my adult life.In almost every case, the experience was unpleasant. There are few things more frustrating then dealing with salespeople who are poorly prepared or purely interested in getting as much money as they can.From the start, Eric "listened". He didn't try to manipulate and never asked that awful question "what do we have to do to get you into this car?" I have bought BMW's. Mercedes,Chryslers and Audis from reputable dealers but Eric and the team at Maroone outshined them all. He listened and delivered from our first encounter online through the 45 minutes he spent after the sale, patiently explaining how to operate my new SRX.It's one thing to have a great product, and you do. It is another thing to have a someone like Eric to help me make an informed decision about a $40,000-plus purchase.I felt comfortable, relaxed and most importantly, so very happy that I chose Maroone.I will be back!Pat O'Brien

jillshipley

3 de oct. de 2011

This was far and above the BEST car buying experience I have ever had. I honestly was blown away by the process. Eric was extremely responsive, professional and efficient. On a Thursday I spoke to Eric about the lease and by that afternoon I had approved a quote, faxed my insurance information, ID and registration and completed the credit application online. On Friday I came to the dealership and picked up the vehicle. The entire process consisted of 2 brief discussions with Eric and less than an hour at the dealership. Within 2 days Eric reached out to answer any questions I may have and ensure I am happy with my purchase.This is the third car my husband and I have purchased from Maroone Cadillac and while every experience has been pleasant this one takes the cake! We will purchase every future car from Eric Griffiths. I would be happy to speak with anyone by phone to further discuss this experience and my satisfaction with Maroone and specifically with Eric Griffiths' service.

laube1

1 de oct. de 2011

My entire experience was excellent with Perry in buying my car. He did not pressure me into buying a car that they wanted to sell, or one that I could not afford. He showed me everything that I wanted to look at, and even took care of some things for me after the sale. I must say that this was the best experience I ever had at a car dealer. I would recommend Perry to all of my friends.

vbdivers

27 de sep. de 2011

They all worked with us to make sure this lease happened. I also like that I can just stop by and they will wash car for me.

johnguy

22 de sep. de 2011

Rich is a pleasure to work with. He's very knowledgeable, attentive, straightforward and trustworthy. I feel like I got a very fair deal and was dealt with very fairly and honestly. I will definitely be recommending him to my friends.

twoshiggy

21 de sep. de 2011

I, Rich Emanuel extend my great appreciation to Ed Kellner for his professionalism, and initiative of asking me if he could help me as soon as i walked into the dealership. I would recommend Ed to anyone who's looking to buy an American made vehicle. Thanks,Rich Emanuel

barbaraegitto

8 de sep. de 2011

Every salesperson was pleasant and I did not feel pressured to make a decision. Length of time to complete purchase was less than a usual. Dealership picked up 4 months of my remaining lease payments which made it easier to do the deal.

NITTO

4 de sep. de 2011

This is the third car we bought from Maroone Cadillac The service has been excellent, and this is why we keep returning to purchase and service our cARS HERE.FRANK NITTO AND MARION NITTO

vicdiaz007

2 de sep. de 2011

My experience was wonderful, I was in and out, walked out with the car that I wanted and the sales staff was great, I got a lower interest rate than I was told, overall great experience with Perry and the entire Maroone Cadillac Staff.

clarkoffl

29 de ago. de 2011

I called Eric the internet manager at Maroone Cadillac about a lease advertised by Cadillac for the CTS. He made me aware of a better lease offer.He emailed me different lease and purchase options with exact break downs of money down and down payments.When I went in to see him there was no pressure.My wife and I enjoyed test driving the car and we finalized the lease.The same options and costs that were in the email, were the same presented when I signed.This is how it should be,honest and upfront.My wife hates to go to buy a car,this was the only time she ever said this time was pleasant.Looking for cars the last few weeks I was amazed about how many dealers even with internet sales don't provide the full information that customers ask for.That is why I would strongly recommend Maroone Cadillac.They made car leasing easy -the way it should be-no games. We also meet the sales manager David Wolfe who was very helpful and friendly.He made us both feel very comfortable.He spent time with me answering my questions.In summary my wife remarked this was a class act ,and I agree.

bike1944

25 de ago. de 2011

Perry is fun to work with, I hape going to a Car Dealership, most Salemen push you into something you don't want. Not with Perry, he is not pushy and knows what you are saying to him. My wife and I have bought 2 cars from Perry in the Last 10 months. We will always try to find Perry for the Cars we need. Take God for Perry. Great Salemen. I would have him to are home anytime. Regards: James E. Bouwman Pres. J L Sales & Export, Inc.

jegdrum

21 de ago. de 2011

Everyone seemed to be very knowledgable and helpful with our buying experience. Perry did a great job with the details as well as the features of the car and how everything works. Perry also called a day later to thank us for our business, I thought that was a great touch. thanks for a great car buying experience. Jerry gahlhoff

lynnerifkin

18 de ago. de 2011

I am extremely satisfied with my CTS lease purchase through Maroone Cadillac and have already shared my pleasant experience with close friends and business associates. Perry immediately greeted me upon arrival, identified my needs and wants in comparison to the Lexus I was turning in, and streamlined the process, making it almost impossible for me to choose to do business with any other dealership. Perry knows his vehicles, and provided excellent customer service with prompt responses to all of my questions and pricing requests. I am totally enjoying my new Cadillac and look forward to showing my real estate clients property in such a beautiful car. It was a pleasure to work with Perry and his management team. Lynne Rifkin, Broker AssociateKeller Williams Realty 561.906.7500

Jackgoq1

17 de ago. de 2011

We bought an 08 STS Cadilac from Perry. When looking for a car the cadillac was not even one of the options however with Perrys excellent knowledge and communication skills we found exactly what we didnt even know we wanted. Perry was able to show us the benefits of owning our first of many cadillacs. This company should have more employees like him. We are completely satisfied with all aspects of buying and owning a cadillac. I would definitely have no problem recommending this dealership and especially this salesmen. Thank you.Sincerely,Jack Baldwin

Lindalooloo

16 de ago. de 2011

Our Service Advisor wanted to charge us for something that we did not want. When we told him that we didn't want that particular service done, his attitude changed towards us.A simple service that we came in for. He did not like that we called him out on the upsell.

matthewdavis52186

14 de ago. de 2011

I bought a 2006 Cadillac CTS from this dealership in early July. I was extremely satisfied with everything. The car, the people I worked with, the price, and the quality of their customer service.This was the best car buying experience I ever had. I checked out a couple of other dealerships around town and they didn't even come close to Maroone Cadillac. I couldn't believe that I was able to buy my car for thousands less than kelly blue book. I really felt like I received a great deal.I did have an issue with one of the (oh crap!) handles that passengers hold onto when you turn fast. My friends son was tugging on it in the backseat and it fell down. I was passed my 30 days from purchase date, and I didn't buy an extended warranty. I took it by there and they fixed it for free!The salesman I worked with was Perry D'Alelio. We hit it off from the start, what a great person to be working for the dealership. Maroone Cadillac is truely blessed to have Perry as a car salesman.when it was time to wrap things up, and sign the paperwork I was led too PJ's office. PJ was just as nice as Perry. These two men really made it a pleasant experience. when its time for me to buy a new car in a few years down the road, I will definitely revisit Maroone Cadillac.Feel free to ask me about my experience in person.Kindest Regards,Matthew Davis(217) 820-2807 work/cellmatthewdavis52186atgmail.com e-mail

caddycts2011

13 de ago. de 2011

It was a pleasure working with the entire staff of Maroone Cadillac of West Palm Beach - from my introduction to the GM, Andrew Schillizzi, to the sales rep, Rudy Lavelanet, to David Wolfe working on the numbers, and James in finance. They were ALL very professional, knowledgeable and made the purchasing of a new car a very easy and pleasant experience. Rest assured, I will definitely recommend Maroone Cadillac!Thanks again!Keith E.

mjsit

5 de ago. de 2011

It was a pleasure working with these three gentlemen and Maroone Cadillac. They made sure we were happy and spent extra time and went the extra mile to make sure everything was to our utmost satisfaction. I highly recommend using this agency and dealing with Perry, Rudy and David.

gguilfoyle

3 de ago. de 2011

We had a delightful experience with this dealership from the beginning to the Trade-in and purchase.Our choice caddie was waiting up front for our inspection and test drive. Dealing with a knowledgable sales person, like John Dann made the whole transactionquick and painless.I highly recommend doing business with these gentlemen.Mr. and Mrs. G Guilfoyle

mbecker

30 de jul. de 2011

This was the best experience I have ever had a dealership when purchasing a new vehicle. The three people I dealt with at the dealership were awesome.

shirreffs

22 de jul. de 2011

Last year my wife and I visited Maroone, met Perry, and together with the Sales Mgr - had a fine experience and closed a deal, on a 2010 CTS Sedan, we were most satisfied with.This year with Peryy doing the selling and David the contract, we brought a 2011 CTS CoupeThese are two fine people, and we have adult children

jennberth

20 de jul. de 2011

We enjoyed the process of our purchase. We initially came in for a service to our STS and noticed the Escalade. We had not really intended to get an Escalade (I'm a TAHOE girl), but my husband kept sending me photos. After going in to look at the vehicle, I was pretty well sold, but wanted to consider my options. Rich was very helpful and there was NO high pressure (like is most dealerships). I intended to go look at the new Tahoes too, but we really fell in love with the Escalade. We have very busy schedules and Rich was helpful to prepare everything we wanted over the phone. He was prepared for the finalization of the sale at our convenience and made everything run smoothly. After the sale I had to go back to pick up a few items we ordered and Rich offered to detail the truck and gas it up for us - this is above and beyond service in my opinion. Maroone Cadillac offered a high level of service, Rich is very personable and was never PUSHY. We will buy from him again when we are ready to get a new STS.

snowballmeghan1

18 de jul. de 2011

I personally have purchased over 30 vehicles over the course of my life,even have worked in the industry ther professional approach and there complete knowledge of the car purchase was supern i would and will recommend there dealer ship in any one. thank you stephen and pamela mcewen

016124004439

13 de jul. de 2011

I cannot say enough about the Maroone Agency. I experienced a problem with a vehicle we leased in December. The Maroone Family fo employees were very concerned about our satisfaction and safety. They all worked very hard to correct the problem under the direction of Andrew Schillizzi. Service and sales worked hand in hand and together the situation was resolved. At no time during our experience with the automobile were we concerned, we knew the outcome would be for our benefit. As I said the agency could not have worked more diligently to assure our complete satisfaction. Both my wife and I felt we were in good hands from the beginning and never doubted the outcome. How reassuring for us knowing we were in the hands of exceptional professionals. This agency is #1 and we would recommend the Maroone Agencies based on our experience. My wife joins me and we wish to convey how delighted we are with are vehicle. Thank you to Maroone and the Cadillac division of General Motors for a happy ending.Cordially,Frank Terlizzi

Henrymom

25 de jun. de 2011

I always dread the car shopping process because of the time involved and the difficulty in negotiating the price. I had recently visited another dealer and it took three hours to finally walk away without a new car. That sales representative was not knowledgable and did not show me what I requested. My experience at Maroone Cadillac was just the opposite. John Dann showed me exactly what I was interested in, answered all my questions, and presented me with with the deal I was looking for without excessive delay. I am completely satisfied with the buying experience as well as my beautiful new SRX.

seachick

18 de jun. de 2011

My experience buying a new Cadillac SRX was EXCEPTIONAL with this team at Maroone Cadillac in West Palm Beach! It was a spur of the moment decision on my part to purchase. This team stayed after hours, pushed through a financing package and best of all gave me a deal that was better than the great deal I had been offered elsewhere. The whole process was professional, the whole team was courteous and Perry D'Alelio went the extra mile (pardon the expression!) in delivering the vehicle to me. He even offered to download some of his personal CD's (great choices Perry! Thanks!) in order to demonstrate how sophisticated this audio system is. Everything about Maroone Cadillac gets a 5 star rating in my book of experience! There is no question that I would purchase from this dealer/team again and certainly would have no hestitation recommending them to anyone.And lastly, the Cadillac SRX has proven to be the perfect car for me!