Shawn Hollaway

7 de dic. de 2015

Everyone was very helpful at the dealership. The finance person came and introduced himself before going to his office. The tech guy came and introduced himself, and said he would help us figure out all the gadgets before we left. And of course our salesman was very knowledgeable. Was a very easy transaction.

George Baldauf

4 de dic. de 2015

Very helpful and motivated staff made my new vehicle purchase enjoyable and easy.

Lekeysha Wilson

2 de dic. de 2015

Shannon went above and beyond to get me Ina vehicle that I would really enjoy. I was a little discouraged from several other attepmpted purchases and told her that I was going to keep my same vehicle and forget about the whole thing. She asked if I would mind if she gave it a try and she made it happen, communicating with me by email and text. Next thing I know, she is calling to find out what color car I wanted! Thanks, I would recommend her and Autonation to anyone!

Robin Raben

1 de dic. de 2015

Friendly, fast, well organized, clean. Nice waiting area.

Robert Stevens

30 de nov. de 2015

I was greeted as soon as i arrived at the dealership and introduced to a sales person. He was polite and very helpful, answering all my questions and helping me fine the right car in my price range.

Michael Schmeisser

20 de nov. de 2015

I did not feel pressured or intimidated in any way. We had some physical issues with the cars we purchased and some issues with documentation, but they were handled quickly and to my satisfaction. Of all the dealerships I've visited, your dealership was among the best.

William Nichols

20 de nov. de 2015

Great, friendly process from start to finish! Everyone was helpful and supportive. Facilities are very nice.

Jason Main

20 de nov. de 2015

George Baldauf Helped me find what I was looking for and was patient with me. I'm a salesperson in my own field. I appreciate honesty and general care/concern. I was treated very well by everyone I came in contact with.

Travis Lipscomb

20 de nov. de 2015

Courtney was so great. We went in thinking we had the perfect suburban picked out and realized it was missing a few features she was able to pull inventory and find the perfect car for us. Thank you Courtney, Autonation is lucky to have such a great representative.

Tally Gatlin

11 de nov. de 2015

It was all positive. The facilities are great and the people were very efficient and cooperative.

Ethan Machu

11 de nov. de 2015

Everyone at AutoNation were great from day of the test drive to the next day we sat down signed papers and drove off in our New Silverado 2500 HD. I would highly recommend contacting the Internet sales force, they were the best. Thanks Ethan

Randy Bachman

9 de nov. de 2015

I've been going to the same dealership for years with many vehicles. Tony has been my service adviser for all. This service was done on time and as scheduled.

Jose L Bosch

7 de nov. de 2015

I spent a month looking for the Silversdo 1500 LTZ Truck I wanted. When I connected with Josh Reese at Auto Nation he gave me the attention and a great discount, in the exact vehicle my wife wanted. Easy to deal with. I live in San Antonio Texas 80 miles from Auto Nation Chevrolet and I would go back to buy my next truck from Josh Reese.

Samuel Gutierrez-rojas

3 de nov. de 2015

My salesperson Shannon was excellent and help me thru to get the truck i wanted!

Gilberto Moreno

2 de nov. de 2015

I was working with Sharon and she was just the ultimate professional. She was very patient and did not pressure me in any way. She made me feel comfortable with the deal. She was very knowledgeable about the truck. She gave me a price quote for each truck I wanted and that's when I knew I wanted to deal with auto nation. If she took the time to help me in this way, I knew she would pay attention to detail and help me get the truck I wanted

David Apodaca

24 de oct. de 2015

My experience at AutoNation was more then I expected, after visiting my local dealerships within a 50 mile radius! I didn't get the deal I was dreaming about, but I guess I shouldn't live in dreams, and be satisfied I was lucky not to give up on the search for a deal I could live with! I'm now the proud owner of a Beautiful Suburban, still learning every detail of all my new features on my "amazing RIDE" that everybody falls in love with, and wishes they could afford to own such an amazing vehicle! I am completely satisfied with my purchase (even if I would have appreciated a better deal) and look forward to many happy years of service from AutoNation and my Beautiful Suburban! Thanks a million to everybody involved in making my purchase possible, and I hope to send everybody I can to AutoNation to share in a wonderful deal like I was blessed with! AutoNation ROCKS and I'm proud to share in the support for Cancer!!!

Carla Kenyon

23 de oct. de 2015

The OBD light came on in our 2012 Chevy Cruze, so I called late on a Wednesday afternoon (10/14) to make a service appointment, noting that I'd need a loaner vehicle because I work full time. I was transferred from the appointment staff to a service team members' phoneline, who did not answer but returned my call first thing the next morning. I scheduled a dropoff first thing Monday morning (10/19), but did not note the name of the team member with whom I made the appointment. When I arrived Monday morning, a team member asked who I made the appointment with, and then could not find my appointment in the system. He took me to another team member, Donnie, who also couldn't find my appointment, but apologized and began the process of getting my vehicle in for the appointment. There was no loaner vehicle prepared for my appointment either, but again Donnie was able to work with the staff to find one. The repairs were made without a hitch and I was able to pick up my car the next morning. The staff is always a pleasure to work with here, but it's frustrating to have to work with *one* of them at a time, or for the appointments to be set up such that only one service member can assist the customer. I understand that this is supposed to foster a relationship between a customer and a team member, but it would be more efficient to share appointments between the team members, so that any problem can be addressed by any team member at any time.

Cuyler Owens

21 de oct. de 2015

They met every expectation that they set and I was in and out in 15 minutes when I dropped my car off and got a loaner. I was very impressed with the whole process

David Stein

20 de oct. de 2015

AutoNation provides some of the best auto service this nation has to offer.

Louise Porto

17 de oct. de 2015

I was treated very professionally by all staff. The remodeling of the dealership is very tastefully done!! I would not take my car anywhere else for service. Thank you for making me welcome with superb customer service!

Sandra Buskey

15 de oct. de 2015

Everyone at AutoNation is always pleasant and easy to deal with. Nobody likes having to get their car serviced or repaired, but AutoNation makes it as painless as possible. I made an appointment and didn't have to wait at all to see anyone, the car was fixed when I was told it would be, and the cost was what I was told it would be (and was very reasonable). I was very pleased by what can be, but wasn't, an annoying experience. I would recommend them to anyone. (I bought my car from them two years ago, and would recommend that experience as well.)

Debbie Boatright

7 de oct. de 2015

Friendly, knowledgeable and time conscious. We spent a lot time looking at a vehicle we were interested in and then declined to commit that evening. We changed our mind the next day....Got everything ready, it was no problem for them. We had to be sure, and are not disappointed at all. Thank you for a great vehicle. We were due for an upgrade, this suburban is beautiful. More than I had hoped for.

John Graham

7 de oct. de 2015

The guys at the dealership are outgoing without being overbearing. I like that.

Ted Buchanan

5 de oct. de 2015

Outstanding service as always! Great facilities! I had a chance to walk around the over all facilities inside and out......very impressive!

Jorge Martinez

2 de oct. de 2015

We had a great group of individual who helped us get into the Volt. Ronnie, Ruben, and Ian all we helpful and friendly. They took our situation and made it a great experience. They did more than I have ever had done when buying a vehicle. This is my 2nd vehicle I have bought brand new and I will come back again the next time I need a vehicle.

Fardin Saiidi

30 de sep. de 2015

Great service personnel, Patrick Moore is great tow work with and very professioonal.

Brandy Craig

25 de sep. de 2015

Charles Ball was incredible. He went above and beyond to make sure I was comfortable. He made sure the car buying experience was easy and broke down every part of the process so that I could understand what was going on while buying my 1st car. I absolutely LOVE my 2015 Chevrolet Malibu 1LT. They made sure I got the lowest interest rate possible and didn't waste ANY of my time like most of the car salesman I've ran into across town. LOVE THEM!!

Shane Hodyniak

24 de sep. de 2015

Best price, great service, polite, stayed late for us.

James Cravens

22 de sep. de 2015

We are pleased with the purchase of our Chevrolet Impala from AutoNation. The sales personnel were helpful, but not pushy. We would recommend AutoNation to friends and relatives.Jim Cravens

Martha Hinojosa

21 de sep. de 2015

Very satisfied with the salesman to the finance offucer!

David O

20 de sep. de 2015

Shopping for new vehicles via the internet can be trouble but Auto Nation Chevy was professional and super service.

Gordon R

18 de sep. de 2015

Josh Reese did an excellent job with my deal. He went above and beyond to insure my transaction was completed in record time, and worked very hard to make it easy for me given I was out of town. Josh is a master at his skill and an asset to the AutoNation family! I will send everyone I know to see him in the future.

Eddie Church

18 de sep. de 2015

Tony Do is awesome! I trust him with my truck, if anything ever goes wrong. Too bad he doesn't sell new trucks also.

Okkie

14 de sep. de 2015

I got a used certified car from here. The sales process was long and not satisfactory. I felt like they were trying to make a sale and did not seem to care about the customer at all. I do not recommend buying a car here. I've been here 3 times for service. Before that started I got emails saying an appointment was made for my first oil change. I did not talk to anyone. I came at the appointed time and was told that it was an automated message and I did not put enough miles on to qualify for my free oil change. I got 1 year of free oil changes as part of my buy. The first actual oil change after that went fine. On the second oil change, I asked them to take a look at my radio because I was getting very bad reception that started about a month after my first oil change. I was told that they did not have time and that I would need to make a morning appointment. I made one for this morning and dropped the car off at 9:30. I asked how long it would be and was told a few hours. I came back at 1:30 and it was not ready. At 2:30, I asked how much longer and was told that they do not even know what's wrong with the car. It's after 3:30 now and I'm still waiting. No updates on how much longer. Service here sucks.

Karen Rivera-pelaez

10 de sep. de 2015

I this visit was just a oil change. All the time I been here always have the best service.

Keith Johnston

6 de sep. de 2015

The recall was done in an accommodating way. Thank you

David Rogers

4 de sep. de 2015

My experience was great, that's why i came back the second time to buy a second vehicle from you. I knew how i was going to get treated

Larry Edwards

3 de sep. de 2015

Had to wait quite awhile for the finance manager to complete paperwork. He said was due to someone who quit and it was busy.

Kristi Allison

29 de ago. de 2015

My dad is a master mechanic but lives in a different state, so we have used Autonation Chevrolet for our Tahoes and have always been very happy with how well and how quickly they have taken care of our vehicles. I have never been told to make repairs or do maintenance that is not needed like I have experienced at other dealerships. I feel like they are honest and have integrity and always do right by us.

Luciano Chavez

29 de ago. de 2015

Mark Lucas and Joshua Reese were excellent in helping me purchase my 2015 Silverado.

Dustin Blair

29 de ago. de 2015

Tony at AutoNation Chevrolet in North Austin is the absolute best.. When my battery died last week he arranged for a tow truck to bring my car to the dealership and he immediately began working on fixing the problem.. I got my car back the same day and I appreciate the work he put into fixing my problem.. I would recommend him to all my friends. I am highly satisfied.

Denver Mcanally

29 de ago. de 2015

Courtney at Autonation on 183 helped me find the exact suburban I wanted and worked me a great deal. In fact no other dealer in the whole central texas area had a similar suburban and I feel lucky to get the deal I got. Thanks for your help Courtney! I'll be back to see you when I'm ready to trade my ram for a Silverado. Thanks,Denver

Ronnie Vandiver

28 de ago. de 2015

It was good. They had to keep the car overnight so they have me one to use. Very nice people but the prices for labor are a little much. The biggest problem they were out of pop corn...ugh.

Mann Kavehkar

27 de ago. de 2015

The dealership personnel, especially my salesperson, made it so easy to make this purchase. The overall experience was excellent.THank you AutoNation Cheverolet team!

Kimberly Chini

21 de ago. de 2015

Everybody was great from Courtney, to the sales manager to the finance guy. Thanks!

John Pace

21 de ago. de 2015

One summer evening when I was six years old I walked out my front door and headed across the street to see my best friend. When I reached the curb a guy who was dating my best friends sister pulled up in a car, the likes of which I had never seen before. I continued across the street and the driver told it was a new sports car made by Chevrolet called Corvette. He went on into the house and I stood there for ten minutes looking at this amazing car. I thought to myself, "man when I get big I am going to have a Corvette. Now 62 years later I finally got big. I went on line and searched numerous Texas Chevrolet dealers for the one I wanted, Night Race Blue, manual transmission, with the Z51 package. AutoNation Austin was the only dealer with that model. I met with Salesman Brandon Burch and we came to an agreement. The only thing needed to make this Corvette perfect was changing the blackout split spoke wheels for brushed aluminum, which Brandon arranged to be done. Now I am driving a life long dream, thanks to AutoNation and Brandon Burch.

Analisa Marquez

19 de ago. de 2015

My co worker recommended them, I called, within the hour I was approved and told to come on in, courtney was awesome, my daughters going thru the terrible twos and everyone was sooo patient, I test drove and got my new 2015 car!! I never knew it could be so easy..Thank you courtney and auto nation chevrolet.

Sherry Foreman

19 de ago. de 2015

I bought my Chevrolet Spark from Auto Nation (North Austin Location) in 2013; the purchase experience was excellent! Then, my first service due was also a great experience; however, soon after there were three recalls for various problem with my car that were NOT handled well. Further, my a/c still does not work properly, which was one of the main recalls. Additionally, when my next service was due (it took over a week to finally get an appointment--I had to leave numerous messages)even though I had a coupon I discovered it would cost over $100 for a mere oil-change, check-up and tire rotation; Patrick said that the coupon only applied to "used" cars--which by then my Spark was indeed used. I went elsewhere for service, and will most likely continue to do so due to the cost and this experience. With all of that said, the reason I still give a decent rating (8) to this dealership is for two reasons; Debra and Eileen (who are hands-down the BEST) and my recent experience with Donny. My battery was dead, and since my car only has 18k miles, it was under warranty. Donny actually answered the phone (I did not have to play phone-chase for days as before) and he scheduled the service within 24hours. Not only that, but he also kept me informed and called me when the work was complete. Therefore due to this recent experience, my faith in this dealership has been renewed! In closing, my advice to whomever is reading this message is this: How customers are treated once the sale is complete matter a great deal as to whether this dealership will be recommended to friends and family!

Emily Jespersen

19 de ago. de 2015

When I noticed some factor defects on the vehicle, Courtney Welch responded to my email very quickly and worked efficiently to correct the situation.

Melissa Goertz

18 de ago. de 2015

We have always had supreme service from Tony Do! We appreciate his kindness and professionalism throughout the years of service. He goes over & above to explain and help us with our service needs.

Sheila Moore

18 de ago. de 2015

Ian and Jamie were great! The best time I've ever had buying a car!

Kimberely Quarry

16 de ago. de 2015

Excellent service and attention to detail. Very nice and willingness to listen and work with the client.

David Bunce

12 de ago. de 2015

Brandon was an awesome salesperson! He helped me buy the car of my dreams.

Indusekhara Madugula

8 de ago. de 2015

I have been buying cars for decades and, without the slightest exaggeration, I can say that my car leasing experience at AutoNation Chevrolet in West Austin last weekend was easily the most enjoyable and the least painful from start to finish. Everyone involved in the process at the dealership beginning with Jay Morris was friendly, pleasant, eager to understand my needs, and--this doesn't always happen at car dealerships--very fair in terms of pricing. The result? I am now driving a beautiful 2015 butte red Chevy Malibu and loving every minute of it. Thank you, AutoNation Chevrolet of West Austin, for your professionalism and courtesy. I look forward to a long and enjoyable relationship with you.

Janine

6 de ago. de 2015

Thank you for all your help, time, and patience finding the perfect vehicle for me and my family. The manager Kent went above and beyond to help, thank you!

Larissa Mears

4 de ago. de 2015

Associate was quick to get loaners each time I came in. The Bay Area could be larger as gets very crowded and can be difficult to know where to go and get out when done.

Paul Welch

4 de ago. de 2015

Tony is amazing and Chevy did a great job with our car!

Justo Bega

3 de ago. de 2015

I have been looking for a new Chey Colorado for the past 6 months and have talked and dealt with a lot of salesmen and have to say that Tommy was the best of the bunch. He was helpful in getting me into my new Colorado and also in making my trade in too my satisfaction. He was so easy to talk to while not being pushy. He is someone I will recommend to all of my friends. Dealership was nice and clean and all the people at Autonation were nice and helpful. Thanks Tommy you made this a nice experience and I love my new Colorado.

Tami Johnson

3 de ago. de 2015

Our experience with AutoNation was magnificent!!!!Mr. Jay Morris, our sales representative, showed us professionalism & was very knowledgeable of the type of vehicle we were interested in. We?d ask a question, he had the answers, no guessing, no hesitation.Thank You Mr. Morris and the AutoNation team, we Love our new Equinox.Tami J

Cheryl Johnston

2 de ago. de 2015

Cruze recall orchestrated by Tony Do was completed in quicker time than would have taken to drive home and back!!

Christopher Miller

1 de ago. de 2015

Easiest buying experience I have had. They got me in to a new camaro and didn't try to sell anything unnecessary.

Christopher Frierson

31 de jul. de 2015

In my search for a 2015 Chevrolet Tahoe, I began working with Tommy Landoll who was the sales rep who met me in the new car sales lot. From the beginning, Tommy was never pushy or aggressive and made me feel comfortable. He made me feel like the car buying process was on on my terms?when I was ready, and that went a long way with me. Most of all, I appreciated Tommy's patience. It took a few sesrches, but we finally found the right vehicle for me and for my budget. I also owe a debt of gratitude to Mr. Ronnie Pryor, the sales manager who bent over backwards to make sure that I left the dealership in the vehicle that I wanted. I have purchased several cars in my lifetime, but this, by far, was the best car buying experience that I have ever had. I definitely will be a return customer when the time comes.

Michael Greenwald

30 de jul. de 2015

Very professional, courteous and easy to do business with

Dee Moschette

30 de jul. de 2015

This is my 3rd corvette (over the past 10 years) from this dealership. I have done comparison shopping when trying to trade in and no other dealership has come close to the professionalism, straighforwardness, and fairness they provide to their customers. Ronnie and Brad are always extremely professional and not pushy (which is key in my decision to purchase a vehicle). The 50 mile drive to deal with this dealership is well worth my time and effort!

Maria Eberle

30 de jul. de 2015

Charles Ball and his supervisor/manager were very, very nice and patient. They really went beyond what they probably do. Thanks loads.

Gillian Rhodes

24 de jul. de 2015

I had a great experience. George was attentive, kind and made the whole car leasing process a breeze. I had been to another dealership prior to this and have to say that I was shocked at how much more friendly everyone was at AutoNation Chevrolet. I felt very taken care of. A+++

Luisa Mendoza

21 de jul. de 2015

It was my first time buying a car and I was nervous. Usually the men in my family go out to compare prices and get the best price...so me going on my own was a little intimidating. I was expecting a guy who would be calling me every day pressuring an answer from me. But it wasn't that way. Brad was real laid back and easy going. He let me take my time on making the decision and was there if I had any questions. (sigh) it truly was a delightful process. Thank you to the whole staff!

Albert Rodriguez

20 de jul. de 2015

I had a great experience at auto nation chevrolet, George Baldauf was very helpful I told him what I wanted and that I did not want to waste time haggling,we got to the price color and model right away and I was driving my new Silverado home that day. Thanks George and Auto Nation. Sincerely Albert Rodriguez

Shannon Cox

20 de jul. de 2015

WE ARE VERY HAPPY WITH TONY DO. HE IS THE BEST SERVICE ADVISORWE HAVE EVER HAD.

Raven Dixon

19 de jul. de 2015

One man allstar team,Tony Do. He has consistently done a phenomenal job for me. Let's face it work at the dealership is more expensive, so is top talent you want to throw a football far and accurate you get Brett farvr, you want a base ball thrown in the hundreds you get Nolan ryan, you want work done on your Chevy you get Tony Do. I want top talent working on the car that ferries my family around town. I don't mind paying a little more for perfection. Thank you Tony. Your my all star.

Alma Amendola

11 de jul. de 2015

I highly recommend Rodney Lauderdale for your next car purchase! He was very professional and very accommodating and helped us tremendously to get us in our Equinox. J.D., the manager, and Ian, the finance manager, were terrific! They made car purchasing very pleasant! I couldn't have asked for a better team.

Henry Maldonado

11 de jul. de 2015

Tony Do did an excellent job with the advising and the mechanics did a great job with the repairs. Everything was almost 100 % perfect. Great job Autonation. The only thing I would like to see in the future is a courtesy wash/vacume. Several other dealerships do this as a final touch and it takes about 10 minutes.

David Morales

11 de jul. de 2015

John Stein was fantastic. Took care of my vehicle and me. Great job, I was really impressed as a fist time customer.

Rolando Martinez

11 de jul. de 2015

I went to Auto Nation Chevrolet to buy a 2015 Malibu and I had too many questions since this was my first time buying a new car and Joshua Reese provided me with the best customer service ever and guided me throughout the entire process . I am very satisfied with my purchase and I am very lucky to have met josh; He's just awesome!

Charles Bender

9 de jul. de 2015

I had a good experience at Autonation. Rodney was a excellent salesman . He was very quick with the deal and handle us with the most care . Rodney made sure that we was happy with the purchase that we made . I will tell all my friends that need a care to come to Autonation.

Thomas Hines

8 de jul. de 2015

From the first visit to the last, everyone we dealt with at the dealership was courteous and very professional. I did not feel pressured and also think I was given a good deal. Will definitely be back again.

Brian Buck

8 de jul. de 2015

GREAT JOB, LISTENED TO WHAT I NEEDED AND FOUND ME THE PERFECT RIDE

Rose Vernier

6 de jul. de 2015

July 6, 2015I have no complaints. Was it 2003 when i first became a happy Champion Chevrolet customer? When AutoNation arrived in 2013, I continued being a happy customer. I am proud to be a customer of the largest United States of America dealership. Sometimes, largest means best. That is how I regard AutoNation. I get advantages and resources locally at one place that I might not get elsewhere. The human treasures who partner with me in keeping my former and current vehicles in tip-top shape are too numerous to name, but a few must be acknowledged here for my eternal gratitude since my Near Death Experience (NDE) and my challenging personal human losses as I heal from concussion--Traumatic Brain Injury (TBI) and Post Traumatic Stress (PTS) and grieve for my killed (totaled) Silverado pickup by the alleged-by-me Road Rage/Distracted Driver Speeder: Geralyn Benner for the lovely office plants adding beautiful colors of nature in various places throughout the lovely new, modern dealership buildings. Tony Do for boots on the ground work keeping my vehicles in pristine, premium condition always, no matter what. Tony is always, always there for me with that sweet smile and that service extraordinary my mom and dad taught me early: "The customer is always right."Charles May, succeding my beloved Joe Spears as service manager, always there backing up Tony and the other stars in his crown, all the customer service staff members in the service department. Faithfull Jerry Lewis the estimator.Rafael Valdez, the General Manager the last three years, was there for me. Wallace Lundgren, my former dealer in Elgin, Texas, who was referred to me by my firstborn son and his family when I retired from Houston and came to the greater Austin area in late 1998. Now we are both here. Wallace is a multi-generational survivor-legacy of the automobile industry as am I. We share deep roots and wings in the realities, hopes and dreams... .Victor Cabello, my dear finance guru, with his super staff of great helpers who make it happen, the best fit between seller and buyer under the circumstances of each individual case. These key folk and their teammates make the victories and successes in the statistics books happen. I refer everyone I meet with my car's advertisements around my vehicle's license plates and my mouth's singing praise for my AutoNation Family.

Scott Foster

6 de jul. de 2015

Joshua Reese did an excellent job of showing us the vehicles and helping us make a decision on buying new vs used. The finance guy and sales manager were friendly and accommodating to our needs. Joshua followed up and got our vehicle setup for our additional add-ons in a timely & prompt manner. Excellent experience from someone who has purchased MANY MANY CARS!

James Schultz

2 de jul. de 2015

Patrick Moore, my service consultant did a tremendous job as he always has. He has worked with me for more than 5 years servicing the various Tahoes that I have owned.

Jose Yanez

1 de jul. de 2015

My 2015 Chevy Silverado is my 4th purchase here at Autonation West Austin. Kiddos to all at Autonation West Austin! Will definitely keep recommending. Thanks a bunch.Jose & Angela

William Moran

1 de jul. de 2015

Our experience was positive. The folks were helpful and the deal was completed in short order.

Russell Miller

30 de jun. de 2015

Nice atmosphere great dealership friendly staff nice selection

Santiago Moncada

30 de jun. de 2015

First I received a call from OnStar saying my oil was down to 16%, they offered to set up an appointment which they did. When I arrived there was no appointment setup, however Tony, whom I have had dealings with, accommodated me with no problems. Now there is customer service!

Barbara Sheriff

29 de jun. de 2015

Everyone involved in our transaction was very knowledgeable, helpful and friendly. They located the vehicle we were looking for and did it in a timely manner. Satisfied customer!

Kathryn Isbell

25 de jun. de 2015

I sent a request for a quote after seeing an Equinox listed thru cargurus.com. It seemed to be a really great value, but when I could finally get there, that SUV was already sold. I found out though, that the one advertised was actually a demo with several thousand miles on it. So when I went for my appointment, I drove a new one with only 6 miles on it. I really liked the vehicle, and they were able to meet my offer to purchase the vehicle. Feel like I was treated great, and I really enjoyed working with my sales person, Jay Morris. Even though I had to drive 125 miles, I will definitely try to trade with them again in the future.

Deborah Currie

25 de jun. de 2015

Tommy our sales associate spent several hours showing us all the features of our new Corvette. He also made sure it was protected during TS Bill before we could pick it up.

Travis Pardue

24 de jun. de 2015

The whole experience was a good one. Came in to get a used vehicle but got such a good deal on a new one that I walked away with my dream truck. Couldn't be happier. Jay was a very professional salesman and I couldn't believe it when he told me how long he had been doing it. He should get rookie of the year if there is such a thing. Also the manager ronnie went out of his way to get me a great deal .I will definitely recommend auto nation to friends and family looking for a new vehicle.

Kristine Strauss

23 de jun. de 2015

The whole buying experience was very easy for me. First time to purchase a car without the help of my husband. I found what I wanted on line in Dallas and within 4 days I am the proud owner of a 2011 came to convertible! Thanks AutoMation!

Kerry Spradley

22 de jun. de 2015

The sales team was professional and courteous with the process. Since this was a cash purchase the only interaction with F & I was completing the necessary purchase, title, warranty and registration forms and making payment which was handled efficiently.

Shawn Wilson

19 de jun. de 2015

Even though Brad had sold me my truck another salesman sold the truck up from under Brad. I was going to go to another dealership but Brad did an awesome job on getting me into another truck which was a much better truck and I got it for the same price due to the error of the other salesman.

Lon Depew

19 de jun. de 2015

As always Patrick Moore has far exceeded my expectations for the service on 2003 GMC.

Edward Matlock

19 de jun. de 2015

Don't have much to say other then the auto nation in Austin has an amazing team that will try to work with you no matter your circumstance

Joyce Griggs

19 de jun. de 2015

I made it to the car dealership and Charles was my salesman,he was very friendly and took the time to fill out the app with no pressures

Carol K.

19 de jun. de 2015

Took our Tahoe in for 60K service. Told Tony Do (my awesome service rep) that I was going to get new tires that weekend with Firestone. He asked why not there, and he matched the price Firestone gave us with rebates, etc. Yes the appt was long but it was worth not having to go to another place and wait too! He also gave me a loaner so I can run errands during this time and I was greatly appreciative. One stop shopping for sure.

Rhonda Lane

17 de jun. de 2015

It cost me s significant amount & took several weeks to fix my corvette. Toni was great in loaning me a car during my time without a car and I really appreciated it. I would still come back for future repairs because I can be sure my car has been repaired 100%.

Cheri Hawkins

16 de jun. de 2015

A recall postcard was mailed to me so I requested an appointment to have it serviced. I met the lady cashier and she was quick to give me her attention. She was incredibly helpful, friendly, and quick to answer all my questions. At the appointment, I did not have to wait for someone to attend. He explained clearly why I had a recall postcard. His description of what he would do to my "recalled" keys was very clear. When he was done, he was prompt to call my attention.The atmosphere at the waiting room was clean, with food and drinks availability, chairs positioned comfortably semi-around the T.V. and surprisingly, I was able to read a magazine with great enjoyment. The A/C was well controlled.Something for you to learn, the car parking lot or service lane was one thing I disliked. Too crowded, seriously too small and corner lanes creating difficulty for opposite lane drivers to drive by to exit in timely manner. I could not find a parking spot until I had to steal a spot reserved for a 'car for sale' next door! I wasn't worry about my car being interested in by a potential interested buyer - it's too crappy for anyone to even look at (actually, actual bird craps all over my car, anyway). Thank you.

Russell Staker

15 de jun. de 2015

I really appreciate my working relationship with Chevy Autonation. Ronnie Pryor is an excellent sales professional and he sold me my 2014 Impala back in September of 2013. Ever since then Chad Van Story has been my service rep and he is outstanding! Service is always prompt and professional. I am a Chevy man for life and look forward to buying many cars from Chevy Autonation in the future! Russell Staker

Charles Reed

12 de jun. de 2015

Fast Quality Dependable Service. Tony Thanks again.

Jessica M

12 de jun. de 2015

We had a great experience at Autonation. We came in with specific needs in mind and our sales rep Jay was able to find us the perfect truck to match what we were looking for. Free wifi and popcorn helped during the lull between finding the car and financing and the whole team worked as quickly as possible to get us on our way in our new vehicle!

Alisha Gosnell

11 de jun. de 2015

AutoNation Chevy had such great customer service, Brad Lisenby Rocked it!!! He listened to my needs and desires in a vehicle and didn't try to sell me anything I didn't want. He really searched the inventory and I only had to test drive the one vehicle. His manager Ronnie, was outstanding and made sure I stayed in my budget and worked with me and the bank for as long a it would take to reach and agreement on finances. I was given all options by Ian in Finances who was extremely thorough and made sure I knew all my options and I chose the best options. Kent, the General Manager, Personally spoke with me and went above and beyond in customer service to ensure that I was 100% completely undoubtedly Satisfied with my purchase and all aspects that went with it. This team really knows the meaning of TEAM WORK and HOSPITALITY and COMMUNICATION. Honestly was the best and smoothest ride for buying a vehicle. Car buying is never "fun" However this experience was unforgettable. THANK YOU again for all you hard work and team efforts to make sure I got exactly what I was looking for. AutoNation is at the top of there game!

John Grooms

11 de jun. de 2015

The service was very good and my car is like new - Chad Van Story was my service rep and I would visit him again.

Petrita Villegas

6 de jun. de 2015

We visited and called 5 different dealers Auto Nation out beat all of them with their deals, customer service, and selection. We are extremely happy with our 2015 Chevy Traverse and can't wait to take it on vacation comfortably accommodates our family of 4. Shannon our sale rep. was extremely friendly and I didn't feel like a number, like at the other competitors in San Antonio and New Braunfels we gladly drove to Austin and will do for this kind of service. Sincerely,The Villegas Family

Taylor Craig

1 de jun. de 2015

I didn't even have a chance to walk in the store, before I was contacted. I got out of my car and was approached by a salesman, which was awesome because I was there to buy, and wanted to get to the point. They did not have the vehicle I wanted at the time, but they had another option, even though it was several thousands more. I'm still happy.

Lisa Stanley

28 de may. de 2015

My salesperson was amazing! I was there well past closing time....and my salesperson was just as friendly and patient as could be. He stayed in contact with me afterwards via text and email....and even took time out of his day when he saw me in the store to pick up my plates weeks later...and made sure I was still happy. What a great person, and what a great deal I got on my little urban, zippity car!

Weldon Gaines

25 de may. de 2015

Made contact through online sales. Contacted within 12 hours. Set up appointment for test drive. Picked out my vehicle. Closed within 2 hours. Drove my new Colorado home the next day. Very professional and friendly folks at AutoNation Chevrolet West Austin.

Pedro Ochoa

24 de may. de 2015

I am real pleased with the service center, with the hospitality that I have received each time that I have taken my silverado for service thanks for showing great customer service

Brandon Timberlake

23 de may. de 2015

I had been trying to find a new car for over a month in DFW. I could not get anyone to help work with me to try and find what I wanted or listen to what I wanted to pay (monthly and down payment). Everyone continued to come back and say "that's just not going to work" or "I will continue to look to help find what you want". The truth is, they never called me back. They never e-mailed me. They just didn't want to work with me because I didn't want to buy right then and there.I reached out to AutoNation Chevy in Austin and was connected to Joshua Reese. My first conversation with Josh last about 30 minutes and during that time he had found the Tahoe we were looking for and stay within my budget. Since we live in DFW, it was going to be a few days before we could come down. Unfortunately for us, the car was sold the day before we could get down there. However, Josh was very prepared and had several options for us to take a look at and we ended up with the car we were looking for.We are very pleased AutoNation and the service Josh provided. I have already recommended both to several friends and family members who are looking to purchase a new vehicle over the next few months.Thanks for all your help and working with us to make what seems to be a very difficult process extremely easy.Thanks, The Timberlake Family

Gary Foster

22 de may. de 2015

Shannon did a great job of finding what I needed/wanted. She was very patient with my wife and I explaining the featureshow they worked. I got the feeling that we had found a new friend.Service and a good buying experience is more important to me than bottom dollar.

Lisa Everett

22 de may. de 2015

Our car buying experience with AutoNation was nothing less than remarkable! Ariel, our salesperson was great; he streamlined the entire car buying experience. Ariel listened to my details and list of needs, wrote down this information, and then confirmed his understanding of these needs. He pulled up the car we needed and it was very shortly after that we drove the car home. The entire crew, from sales, financing, to management and anyone in between was customer oriented and demonstrated leadership in customer service. In addition, the facility was not only beautiful, but exceptionally clean.

Dean Young

21 de may. de 2015

Amazing Sales, Service and GM. Would recommend buying a vehicle from this dealer to anyone interested in a great customer service experience.

Alyssa Dejesus

19 de may. de 2015

I thought I wasn't going to get out of that place with a car that I actually wanted. But in the end, my sales guy, Jay, he really pulled it off for me and got me EXACTLY what I wanted and more! The whole team worked harder than I could have possibly imagined and I'll never forget it. This place really is the best! I couldn't have been happier!

Arlene K

18 de may. de 2015

Your prices and service are The Best! We will always bring our truck back to y'all and as always, appreciate our service rep James S greatly!

Alfredo Barron

18 de may. de 2015

Very nice staff they are always with a smile greeting people trying to help anyway they can if call them also available that's why I buy my cars with chevrolet.

David Hellman

15 de may. de 2015

We had the easiest time buying our new truck! No pressure and loved our salesman Charles Ball. Very knowledgable and answered all out questions. They went out of their way to find us all ths discounts available without being asked! AAA +++

Richard Bright

12 de may. de 2015

This was the most pleasant auto buying experience I have ever had.

John Rupp

12 de may. de 2015

We decided to update our 2000 Chevy Malibu. As we are Costco members, my wife called Costco Auto Plan and was referred to "George" at Autonation N.Austin. During our test drive, George explained many of the improvements and features of the current Malibu line. It was a very pleasant experience and we drove home in a 2015 Malibu LTZ the same day. George followed up with us a couple of times to insure we were comfortable with the new vehicle.

Ryan

12 de may. de 2015

Great friendly people. Just about every person made sure I was being helped in some way.

David Flanagin

8 de may. de 2015

Rubin was outstanding in helping us get exactly what we wanted and making it a pleasant experience.

Joshua Vandenberg

6 de may. de 2015

Mark Lucas was great throughout the entire process of ordering my car, keeping me posted on the status, etc

Aften Serrano

6 de may. de 2015

Donnie was so helpful and friendly. He did his best to save me time and hassle. I came in and told him what i though the issue was, he checked it out to confirm that the problem was the sensor i thought it was. He then arranged for me to have a loaner car. He was a pleasure to work with. He was straight forword and honest. I would love to do business with him again in the future.

Art Powell

5 de may. de 2015

I purchased both our cars at Autonation; our 2014 Chevy Traverse and our 2013 Camaro. Autonation did a great job in helping with financing and has done a great job with the service. When we take our cars in for maintenance they are always on time, prompt and do a thorough job. Highly recommend them.

Chaitanya Myneni

5 de may. de 2015

Henry was very helpful and always available if i wanted any information. Overall autonation Chevrolet austin is the best.i love my new camaro

Joy Manis

4 de may. de 2015

Great everything. Clean store. George Baldauf, sales person; attentive, professional, honest, not pushy or aggressive, non-hovering & detail oriented. Supervisor, Ron was honest and very forth-wright. Ion is very knowledgeable and great at his job. Tony in repairs was also helpful. I have never been a Chevy person but was sold after the test drive and rebates. Thank you for all your teamwork. There's no, "I" in Chevrolet!

M. Beaton

3 de may. de 2015

Very helpful, super easy buying process, and great car

Veronica

1 de may. de 2015

The staff was so professional and were very friendly!

Scott Derber

30 de abr. de 2015

Tony Do is my service advisor, and has always bent over backwards to make my service experience great! Thanks, Tony.

Sarah Saenz

25 de abr. de 2015

It was so easy and quick. Everyone was extremely frienday and took care of everything for us. We are very happy!

Ian Kerr

23 de abr. de 2015

James Stein is the reason I do business with Autonation in Austin.

Elizabeth Denson

23 de abr. de 2015

Jaime Chinchilla was a delight to work with. No pressure or typical sales-guy attitude. He tried hard to get us into the Tahoe that we wanted and I really appreciate his professional attitude.

John Laverriere

23 de abr. de 2015

Called my service department on Monday April 20th and left a message. Got a return call and made an appointment for 8:15 am on Tuesday April 21st. Dropped car off and got ride from valet service and by 1 pm I was told my car was completed, I picked my car up at 2 pm and all I had requested was completed with professional care.

Scott Rowe

21 de abr. de 2015

Great customer service and wonderful staff. Couldnt have asked for a better experience.

Sharron Mintz

18 de abr. de 2015

It was a good experience with the salesman in that he was able to make the deal quickly. It was the finalizing with the financial dept that was not as good. The wait time was way too long between making the deal and getting the keys to drive aways. Need to beef up the finance people.

Frederick Woodward

17 de abr. de 2015

The truck buying experience at Auto Nation was great. Lots of trucks in all of the models and colors to choose from. Sales staff were very helpful and informed about the product features. Auto Nation also had the best price I found for same equipped truck. It was a great experience and I'd recommend Auto Nation to all of my friends.

Gloria Gonzalez

16 de abr. de 2015

Very courteous. Will always let you know if something else is wrong with the car which then gives you the option of repairing it then, or coming back later. Very efficient.

Paul Saxton

15 de abr. de 2015

From the time I walk in the door to driving my 2015 color do off the lot .less than a hour wow.every one work to gather ready good.

Lourdes Zamarron

14 de abr. de 2015

Your customer service is always provesional and the facilities are confortable.

Michael Duran

11 de abr. de 2015

Jay Morris was hands down one of the better salesman we have ever dealt with. As well as sales manager Ronnie. They listened to us. They heard what we were looking for and what we had in mind and they did not try and push us to anything other than what we wanted. Highly recommend jay. Another thing also is my wife and I just got married not even a week and jay had a sign in the car we wanted to test drive that said "VIP, I'm waiting for Mr. & Mrs. Duran" that's the kind of family touch we really have never experienced before. It's the little things a lot of people miss now a days and jay just hit them all.

Mandy Mccoury

9 de abr. de 2015

I was looking for a new camaro and recieved a call from autonation. I was invited to come and look at their inventory. When I arrived everyone was very helpful and ver sweet to me! I will be sending my friends!

Jonathan Combs

7 de abr. de 2015

Thoroughly enjoyed the experience. Was not expecting to buy a Chevy but the quality and the service was the key.

Scot Doyal

6 de abr. de 2015

Brought the truck in because we have always received excellent service from Tony Do. He was courteous and very professional as I expected and was very timely with phone calls and emails. Service performed on the truck was done right and at a fair price.

Joe M

4 de abr. de 2015

Ian and Jamie were very helpful and made sure we left happy

Donny and Amanda Wilson

4 de abr. de 2015

Car shopping by yourself is a daunting task so when we had our 2 month old and four year old with us we expected a nightmare. You guys were quick to be point.. Loved the play area for our daughter it allowed us to do all the paperwork so that we were able to purchase our traverse... Which I love... And my 4 kiddos are so happy to have their own space... And so is this momma!!!! Shout out to Charles Ball!!! Go see him at autonation!!!!!

Abelco

2 de abr. de 2015

I found a 2009 GMC Yukon here, and it was in pristine condition. Low mileage, and an ever better price, which was by far the best bang for my buck compared to other dealers. My salesman was great and thorough. Roy Powers, the financial manager, was great as well. Overall, a very great car buying experience! I would definitely recommend this dealer.

Michael Henry

2 de abr. de 2015

Came in for test drive. Left with new truck! Process was fun and easy and the gentleman that helped us was great. Thank you!

Theresa Thompson

1 de abr. de 2015

I had been looking for a Tahoe for a while. I have had 4 other Tahoes and love them and wanted to stay in one. The Salesperson Cory Welch and Manager John Mendez were wonderful to work with. It was late at night when I went in to just look and I fell in love with the new Tahoe and we made an offer and walked out happy driving the New 2015 Tahoe. They both made the process very easy!! I would recommend any go to Auto Nation and use Cory Welch!!

Michael L.

1 de abr. de 2015

James & his team were all incredible! Did a great job on the work I needed on my Volt, and appreciate they would give me a Volt loaner (I was fortunate they had one in inventory at the time). I'd highly recommend him and his team, and am thankful for them taking care of me and my car! I'll definitely do all my future work on my Volt with them.

Havilah Rand

31 de mar. de 2015

I had an excellent experience at Autonation Chevrolet. Everyone was super friendly and helpful. I love my new car!

Laurie Moore

30 de mar. de 2015

Jordan was the best! She didn't lose hope that she would find the perfect truck for me. She was so excited that she was able to Black Beauty for me!! She is a true blessing and a great asset to AutoNation....

Emily Cope

26 de mar. de 2015

I came in unsure of what I wanted to do and with the help of Wallace Lundgren I left with exactly what I wanted. Wallace did an outstanding job and I could not be any happier. He treated me like VIP and I left extremely satisfied. Thank you so much!

Lori Knaps

26 de mar. de 2015

We love our new Truck. The right vehicle for us at the right price.

Erlinda Dillard

24 de mar. de 2015

Very impressed by the availability to get an appointment same day. Got there and was greeted right away and the recall service was done in a timely manner. No bad reviews for this place... Will definitely return to them for my Chevy needs.

Laura Harvill

21 de mar. de 2015

Got me in for service at the last min. Drove with me to feel/ hear the problem. Parts dept sent a guy to pick up an accessory I wanted from another dealership while my repair was going on. How great was that!?

Michael Mccarty

21 de mar. de 2015

Mr. Walles went above and beyond to help make our time and service with the vehicle we wanted worth having. Everyone in all worked hard to answer the question and concerns that we asked straight forward and easy to understand. The most important thing it was not a rush job to push me in something I did not want.

Danny Nichols

21 de mar. de 2015

Buying a new vehicle often is a highly stressful event if both parties, buyer and seller, are active partipants. I appreciate it that the dealer honored the give and take of the event leading to a highly seccessful outcome. I feel that the sales and financing staff provided superior service and made me feel like a valued customer. I want to thank the staff for all their help and assistance placing me in the drivers seat of my dream vehicle, the Volt.

Steven Talley

19 de mar. de 2015

I really did not think I could afford a 2015 truck but Ronnie Pryor and Cory Welch really helped me get what I wanted. I would recommend these guys to anyone. I have settled in the past due to places I've tried to purchase a vehicle from. This time Ronnie and Cory would not let me settle. Thanks guys.

Rachel Perez

19 de mar. de 2015

The Auto Nation Team there in West Austin was superb. Great customer service and no pressure. Offered me a deal I could not pass up! Thanks!! I love my new Malibu by the way!!!!

LeAnn Leoniak

16 de mar. de 2015

My car recalls were completed in a timely manner. The service representative was professional and called me as promised when my car was ready to be picked up from the dealership.

Jacob Flores

14 de mar. de 2015

We had been car shopping for over 3-4 weeks and were getting nowhere with what we wanted here in San Antonio. My husband and I felt as if we were getting treated like if we were just another sale that they needed to get their end of the month quota. When we found what we wanted at Autonation Chevy in Austin we were really surprised with the response we got from them. They were kind and understanding with what we wanted. They didn't try get us into a vehicle we didn't want they actually took their time and made us feel like family. Even when the SUV we wanted was sold before we arrived we ended up with a better deal than expected. Mr. Bauldouf and Mr. Pryor were very respectful and thoughtful with our choice. We are extremely happy with our Traverse and thankful for the follow up calls and emails it really means a lot and showed they cared about our needs. Thank you so much Autonation!!!!!!!

Happy Customer

12 de mar. de 2015

I came into the dealership expecting to test drive a 2015 Chevy Colorado that was an exact match to the build I put together online. The sales individual told me that the truck was not in, but we could test others of the same model and specs just not the color I wanted. He then showed me what the color would look like on the Colorado. Seeing the color in person was way different than online. He then had me test a model exactly the same specs just different color. Being a larger individual, the vehicle was a bit too small feeling for me. I was not happy. The sales individual informed me that I may like a Silverado more, and gave me the pro's and con's difference between the two. Exact statement "Once you get in, your going to love it but this is your decision." Hence, I tested a Silverado and LOVED IT! The color was exactly what I was expecting for the Colorado to be, the vehicle fit my size much better, and it came with all the perks I was looking for (plus many more). I expected the sales individual to be pushy to get me to buy, but he was extremely down to earth. He let me and my wife decide, provided all the information needed, and made us feel comfortable and relaxed.

Jessica Ehresman

11 de mar. de 2015

Great place to buy a car! Everyone there was so nice and helpful.

David Templin

11 de mar. de 2015

Everything went pretty smooth. 2015 Colorados are hard to come by and Shannon Belanger from AutoNation did a nice job of keeping an eye out for a truck that met my demands. She stayed in contact with me throughout the process and helped close the deal with no problems. My experience with the service department also went smoothly. It was nice to get a loaner car while the truck was getting looked at.

Ricardo Fernandez

10 de mar. de 2015

Great personality very informative just absolutely great service all around

Kelly Duvall

6 de mar. de 2015

Ruben was great as was Ian. Great experience. Had a long wait for financing, but were told it was due to computer problems.

Kenneth Smith

5 de mar. de 2015

Walked into AutoNation without a real idea for what i was interested in. Jay helped me look at a couple of different Tahoes, and was able to take me through some of the different feature/function things that may help me determine what I was looking for, without being pushy or clingy. I eventually continued on my search to other dealers to get different points of view. Once I knew what I wanted to get, I called a number of dealers looking for the Tahoe at the price point. Jay worked with me to find the exact truck (with a couple of extra additions) at a price that was reasonable.Over all great team, and the right selection.

Jim Jeffery

4 de mar. de 2015

They were willing to work with me to get my payments where I wanted them and easy going people.

Alberto Medina

4 de mar. de 2015

Brandon Burch was very helpful. We were there with the intent on getting a vehicle. He along with others were attentive and worked on a deal for us. We had gone to other dealers and were not treated properly. We appreciate all the time he took to take care of us and our needs. Because of great service we will go back in the future to make other purchases.

Marvin Royster

3 de mar. de 2015

Chad was awesome! Will definitely recommend him! Good as it gets!!

Dax Foster

1 de mar. de 2015

Patrick was awesome and took great care of me. My car was diagnosed and handled with speed and efficiency, I will be back with future car maintenance for sure.

Sandra Sheffield

27 de feb. de 2015

I felt comfortable from the start. I had a hard time deciding between Malibu's and Jordan helped me narrow it down and make a final decision. Ronnie, the service manager, was friendly and helpful in moving things along.

Michael Mayfield

26 de feb. de 2015

James Stein is the most professional Service Writer I have ever dealt with and he is a real asset to your dealership. My car was there off and on for 3 weeks trying to diagnose a problem and the problem seems to be solved. I would give James a five out of five stars.Unfortunately I cannot say the same thing about the sales dept. Your sales dept. is by far, the worst group I've ever encountered and I would never purchase another car from them.

Jason Kelley

26 de feb. de 2015

Service advisor was great as was the mechanic. I wish they could have found a couple issues they couldn't duplicate.

Lucy Sanchez

21 de feb. de 2015

The nice, clean waiting room was well appointed and comfortable as I waited for my new car's first oil change (I liked making the on-line appointment - very convenient!) My customer care rep, Donald Becker, was very efficient, communicative, helpful, and respectful of my time. I'll be back! I bought this car at Capital Chevrolet in south Austin and that dealership is too far away for routine maintenance & I was nervous about transferring up north. I'm glad I did!

Celeste Krimsky

20 de feb. de 2015

Great experience! Chad was awesome. My car was fixed quickly.

Ava Krug

20 de feb. de 2015

I had been shopping around for a couple weeks at other Chevy dealers as well as their compititon. George was the only salesman that I felt was trying as hard for me as he was for the company he worked for. He's a sincere, helpful man; and Roy in finance sealed the deal with his witty charm. Thank you for making my experience as least painful as possible.

Brian Campbell

20 de feb. de 2015

Great overall experience. Salesman was great and great selection of vehicles.

Brad Shober

20 de feb. de 2015

Autonation was great in helping me get my NEW truck. They were fast, friendly and matched the competition on pricing.

Richard Percaccio

18 de feb. de 2015

George was a great sales person. Patient and professional!

mike mcshane

18 de feb. de 2015

James Stein, has worked with us for many years. He is professional in every way and is a fine representative of the dealership. James does what he says every time. We look forward to our continued relationship with James and the dealership.Thank you, Mike McShane

Jose Avila

13 de feb. de 2015

I had an outstanding experience purchasing my new Camaro from Jordan Reese. She was very helpful and I really appreciate how easy the whole process was. Jordan is knowledgeable, friendly and calm and made me feel very comfortable. She's totally an asset for this company.

David Scott

12 de feb. de 2015

Every part of the sales experience was fantastic. My rep Cory Welch was and is first rate and he made ordering the car a breeze. He also was very professional when I took delivery. My only complaint (which had nothing to do with Cory) was that I was kept waiting for over an hour and a half just to see the finance person for an ALL CASH purchase. Apparently there was only one working that morning, and I was told there were 4 transactions ahead of mine, so I was kept waiting. All I wanted to do was write a check but the dealership "process" wasted 90 minutes of my time for no good reason.

Barret Miles

11 de feb. de 2015

I experienced great service from Jordan and Roy. Jordan was able to match my price point and Roy found me a great interest rate.

Anthony Laos

10 de feb. de 2015

Very polite and helpful, Took care to see that I was treated with respect and offered great assistance.

Richard Ratcliffe

8 de feb. de 2015

They make buying a car an easy and enjoyable experience. They also provided excellent service in th showroom,

Charles Cervin

5 de feb. de 2015

Great experience hard working and knowldgeable. Staff

Jason Ellison

4 de feb. de 2015

Love the in and out service and the great no hassle feeling in pressure to buy a vehicle

Aubrey Francione

3 de feb. de 2015

They even lent me a car while I waited for my vehicle to be serviced for free! Pretty awesome, I drove out of that lot like my car was new.

J. Stewart

2 de feb. de 2015

I filled in my info on a website in order to get a price on a new Tahoe like I wanted. I was surprised to get a call from Josh not too long afterwards. He was so pleasant, helpful and likable that I thought he seemed like a great person to help me find the car I wanted at the price I needed. And he was. I made an appointment for 2 days later when I was free to visit the dealership. During that appointment Josh was as exactly as I had perceived him on the phone. With his help and no hassle,I drove home a beautiful new Tahoe in a couple of hours. I couldn't have had a better experience.

Larry Landfried

29 de ene. de 2015

I have bought several cars from autonation. They have treated me very fairly. I will definitely go there when I am ready to buy again

Thomas Brandt

28 de ene. de 2015

Had some recalls done - everything was done as promised and completed when promised.

Geniva Simpson

28 de ene. de 2015

Tony Do is always very helpful and polite. The price for my repair was very fair and much less than other sites. Work area is always clean and other workers are friendly.

David Arevalo

25 de ene. de 2015

The salesman were on point, they knew what they were selling and I would gladly recommend this chevy dealership to all my friends and family.I would like to say a special thank you to Corey and Courtney Welch my sales team and a also my finance team, for making this a easy and fun buying experience at Auto Nation Chevrolet.

Bruce Thompson

22 de ene. de 2015

Tony Do always ;looks out for your best interest not the dealerships always goes above and beyond any service writer ever has...I actually enjoy going and having my car serviced by Tony

Larry Mcdowell

22 de ene. de 2015

Autonation, (Champion Chevrolet) has always treated me well. They are competent, professional, and courteous. The people there always seem ready to go the extra mile for you.

Troy Minter

17 de ene. de 2015

Our sale man Josh was very instrumental in getting us in our new car. He went above and beyond what most sales man I have dealt with to get us to a dollar amount that would work for us. Thanks a millionJosh

Nancy Chism

17 de ene. de 2015

I was treated very courtiously and professionally. I will definitely recommend the dealership to family and friends. In fact, I already have. George Baldauf and Ian Robertson were terrific.

Shannon Minton

16 de ene. de 2015

Auto Nation took care of a recall by GM by calling me to schedule an appointment. They took care of the issue quickly and effectively.

Holly Axelrod

15 de ene. de 2015

Cory was awesome in helping choose the car that worked for me! He's very nice to work with, very professional, and super friendly. Everyone I came in contact with was amazing, and I would definitely recommend y'all to everyone that needs a new car!The service dept. was also amazing dealing with the recalls on my old car. I'd go back!

AK

14 de ene. de 2015

We originally took my car into the repair shop, where we found out that my car was not worth repairing. As a result, we were in a time crunch on purchasing a new vehicle. The salesman that we worked with helped us find a car that would be appropriate for me to drive. He took the time to answer our questions and was professional and courteous.

Tomas Fuentes

13 de ene. de 2015

It was well worth the drive..best dealership I've used

Scott Fichter

10 de ene. de 2015

Tony kept me informed as to the progress. When additional work had to be done he visited me again in the waiting room and offered transportation as it was going to be another two hours. He came back shortly thereafter and indicated that the work was completed and the vehicle was ready.Very professional behavior that I have come to expect from this dealership.

James Parker

9 de ene. de 2015

I had a great purchase experience purchasing my volt from Autonation Chevrolet. Straightforward discussions on features, pricing. Salesperson was very helpful.

Darron Derby

8 de ene. de 2015

Sales person Rodney Lauderdale was Great!! Told him what I wanted and he delivered!! Great Job!! I will buy again from Rodney. Thanks!!!

Janice Mcclosky

7 de ene. de 2015

You had what I was looking for. The process was easy. I had no problems. The sales person explained everything on the car and how it worked. That was the easiest buy I ever made. Thank You.

Jaime Zartuche

7 de ene. de 2015

We have never had an issue since we bought our GMC! Our Service Rep. has always been open and "Honest" with us.

Daniel Chalambaga

7 de ene. de 2015

We where very happy with our salesman. He was attentive to my needs and I wanted in a truck. I didn't feel he rushed me into any one vehicle but was willing to go over all the questions regarding each vehicle I test drove.Thank you, Daniel Chalambaga

Denise Evans

3 de ene. de 2015

Greatest Service in the Nation! Thank you Cory! Financing was a breeze.

Gretchen Wagner

26 de dic. de 2014

Bought a 2014 Chevy Sonic. The online price was the price we paid, with only the addition of very minor fees. No haggling, no stress, no hidden/undisclosed offers for which we didn't qualify. Everyone was friendly, cheerful, and helpful.

Kelsey Tinoco

26 de dic. de 2014

My mother referred me to the salesperson, Jordan, at Autonation Chevrolet of West Austin since my mother had recently bought a new car too. Jordan is phenomenal. I had told her which car I'm interested in and my preferred colors and Jordan had already pulled which cars I'd might like when I had arrived. She's great to work with, very understanding and works to your every needs.

Daniel Kettinger

26 de dic. de 2014

My sales person Jay was very helpful because I was in a rush to get back to work so he hurried to get the preliminary paperwork together so I can could come back later that night and finish it.

Sotero Olivares

26 de dic. de 2014

Staff was excellent and helpful. Facility was clean and comfortable.

Jacob Long

24 de dic. de 2014

We had a great experience at this dealership. Our salesman Charles was very patient and not pushy. He found what we wanted and brought them to us no questions asked. Easiest car buying experience I have ever had. We arrived at the dealership at 11am and drove out with a brand new Tahoe by 4pm. When it came time to negotiate a price I told them where we needed to be and they made it happen with our trade. Very Satisfied with the experience.

Casey Sandlin

22 de dic. de 2014

Courtney was an absolute professional to work with. She understood my needs and time demands and did what it took to get me in the dealership on my schedule. I would definitely purchase from AutoNation in the future and have already referred friends and family to Courtney.

Clifford Ward

22 de dic. de 2014

Great assistance by sales and service, both were approached and queried about numerous service and operating conditions of the vehicle I was interested in purchasing. Financing options were all checked to get the best rate. Complete go-over of all functions, there are many in a Silverado 2500HD Diesel, description was very good.

Daniel Garrido

19 de dic. de 2014

It was really easy to do business with Autonation. The sales person understood all my needs.

Danielle Cowan

17 de dic. de 2014

Everyone I met at Automation was kind, caring and interested in giving us what we needed. We had no hassle bargaining and got a great price. I couldn't be happier.

George Benson

15 de dic. de 2014

Patrick took care of our vehicle as he always does.

Abraham Delgado

15 de dic. de 2014

We went to all of the Local and Surrounding area Chevy Dealerships looking for a specific car, a Chevy Malibu LT. AutoNation had the Best Deal and by FAR the Best Customer Service. Other Dealers lied and weren't willing to work with us. We stood around waiting on someone at one delership and no one ever came, we had to go find someone. Overall our Experience was Fantastic at AutoNation!!

Mike

13 de dic. de 2014

Visited Autonation after finding one of their used trucks online. When I got there they did the typical used car tricks, which was a little annoying, but once they would not come down to my price point, I simply walked next door to their new car showroom. Bought great new truck for about the same price with all the awesome GM incentives. By the end of the 4-5 hour transaction the make-ready shop had gone home...so had to pick truck up few days later. When I came back to get the truck they ran me out of there as fast as they could...when I got home I noticed there was no inspection sticker no front license plate holder??? When I called I got my salesman's voicemail...still have not heard back from them??? Sure hope they honor the 2 years worth of oil changes.

Richard Lara

12 de dic. de 2014

Would definitely go back and do business, along with excellent service. Can't say much else. Thank you for everything!

Christy Roberg

10 de dic. de 2014

Great experience iiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiii

J. Reed

9 de dic. de 2014

I took my truck in for an oil change and an inspection and also because I thought the muffler had a hole in it. The service writer promptly looked at the muffler and informed we it was not a problem, it was supposed to be there for drainage. I appreciate that I can trust the integrity of this dealership.

Dion Turner

6 de dic. de 2014

My car was ready in a timely manner and did not have to wait long at all to check out. Great service!

Robert Zay

4 de dic. de 2014

I enjoyed my experience at Auto Nation. Everyone I dealt with was very courteous and kind. i would definitely recommend Auto Nation to all my friends and family.

Maximo Rivera

4 de dic. de 2014

The sales man was very helpfull in finding us a car/truck and stayed with us all the way in the process, to make sure every thing was ok. I would recommend him and the dealer ship to family and friends.

Carrie Isaacs

3 de dic. de 2014

George Baldauf (AutoNation Chevrolet, Austin, Tx) is an excellent employee and salesman.

David Passarella

27 de nov. de 2014

The service was outstanding. A very efficient operation.

Andrew Galindo

26 de nov. de 2014

Mark at AutoNation did an excellent job. He helped me with my decisions when ordering my new Vette along with frequent updates on the the build process. The day I picked up the vehicle, Mark and the finance department made the process really easy. Mark has even followed up with me a few times after I received the car to ensure that everything was as expected. I would definitely recommend this dealership! Thanks.

Pleased customer

21 de nov. de 2014

I purchased a used Tahoe from this dealership. It was a great experience from start to finish. The staff is very friendly and easy to work with. I would difinitely use them for a future purchase.

Ronald Lewis

20 de nov. de 2014

if you want to buy a vehicle, they will not let you leave without giving you a better deal than anyone else. I have bought two vehicles the last year and have shopped around, but these guys beat the competition every time.

ChevyVoltOwner

19 de nov. de 2014

Very friendly and helpful people at AutoNation. Final price was negotiated over the phone with email resulting in minimal time at the dealership. By far, AutoNation was my best car buying experience ever.

Amber Torres

19 de nov. de 2014

This is the 3rd car we have bought from Auto Nation, I keep going back because I feel like I am treated fairly, and everyone that works there seems knowlagable and sincere.

Kerry Loader

19 de nov. de 2014

Very smooth and professional. The whole process was fast, efficient, and was one of the best experiences I have ever had buying a car. Good work Autonation folks! Special shout out to Jamie our salesperson

Dahlia Guerrero

19 de nov. de 2014

This is my second Camaro purchase with Auto Nation and again it was a wonderful experience! The team worked hard to help me achieve my purchase and they were both respectful of me and my schedule. Great communication and top notch customer service! Thanks Ruben and JD for making my experience easy! Great bunch!

JRRandal

14 de nov. de 2014

To begin with I made an appointment to have a simple oil change and waited 2 hours for this service to be completed. They rotated the tires that day and 2 weeks later when I had a flat tire realized that they had not put the wheel lock back in the truck. This resulted in me having to return to AutoNation to have a the tire leak fixed. I went in early that morning around 8:15am, I waited 2.5 hours on this visit because the service guy who checked me in didnt tell the new service tech that I was even there. Patrick my new service tech then proceeded to have a very condescending attitude and basically just told me to keep waiting. I had already been waiting 2.5 hours for a very simple tire patch. The story could have stopped there but NO 3 days later the same tire is again low. We aired it up at the local gas station and thought it was probably just something with the sensor. Gradually over the next 3 days the tire looses more air so I take it to Discount Tire where they inform me that the patch that was put on the tire was leaking and they find another nail in the tire that AutoNation didnt remove the first time. He suggests that I take it back to AutoNation because patching a patch is not an option. So I make an appointment for the next day, 2 hours after getting there Im informed by Patrick that the tire needs to be replaced. (well duh, I told you that when I got here.) So instead of taking responsibility for a leaking patch that cannot be patched again or the fact that they left the nail in there on the first visit, they tell me that the nail they didnt remove is too far into the sidewall and Ill need a new $205 tire. When I question why I have to pay for a new tire when its their patch thats leaking and causing me to need a new tire, Im assured that its not the leaking patch but the nail thats causing me to have to get a new tire. I find this very frustrating because the guy at discount tire offered to fix the nail the night before but wouldnt touch the patch because of the liability. I decide to take the high road and just agree to get the new tire because lets face it Ive been at the dealership for another 2 hours and Im ready to leave. I tell Patrick that I have road hazard insurance and we will want to use that to help pay for the tire, he again is very condescending and tells me that road hazard doesnt pay for new tires. At this point I have finally had it and go out to the truck to grab my warranty paperwork and guess whatI DO have new tire replacement coverage with my road hazard. He was entering a completely incorrect car into his system to verify my coverage and had the audacity to have me listen to the recording as the automated system told me I wasnt covered. Well if you enter the correct VIN number into the system it works just fine. All in all I spent 6.5 hours dealing with AutoNations inability to efficiently service my truck. I will NEVER use AutoNation for service work again.

Richard Keller

13 de nov. de 2014

Super helpful. Quality dealership. Would recommend to my friends and family.

Charles Evans

12 de nov. de 2014

It was an enjoyable experience. It was an in and out sale in that the suburban I was trading in was being bought by a member of my family with them trading in another auto on the one I was trading in. There was not any pressure as I had done a lot of exploration prior to going to Automation. I had contacted 6 other dealers and knew the prices and options. I knew what I wanted and what options I wanted on my auto. Mark was very professional in the way he handled the sale. I would go back to him if I was buying another auto.

Donald James

12 de nov. de 2014

I had been looking for a Corvette for several months but I had not been able to make a deal. GM had advertized a military discount but the dealerships would not honor the discount on Corvettes. Sometimes I could get close on the price but then they would not give me what my trade was worth or they would give me a good price on my trade and not discount the Corvette. So never got to the drive out price I was looking for then I visited Autonation . Ruben Orrantia asked what deal I was looking for and Autonation made it happen. Something no other dealer could make happen,they made a deal in less than hour and that includeda dealer I had bought a car year from for the past 30 years.I have found myself a new dealership !

Harvey

11 de nov. de 2014

We are very happy with Auto Nation Chevrolet West Austin- and our car buying experience there. Our salesman-- Bruce Thompson-- was great to work with, as was everyone else. He made getting our new Traverse very easy. He opened his computer and was patient while we tried several models before deciding on the Traverse. Everyone at Auto Nation was very helpful and efficient. .Would definitely recommend Auto Nation. Bruce was very helpful and very informative and went way beyond his duties in helping us buy a new car. Very happy with our choice of vehicles and your dealership. Felt all my questions were answered appropriately and we are very satisfied with everyone on the Auto Nation team!! Paperwork all handled very quickly and in a convenient manner. Would go back for sure. Thanks everyone at Auto Nation.

Out of Towner

6 de nov. de 2014

Our salesman George was great to work with, as was everyone else. He made getting our new Volt a pleasure.

Joel Herring

6 de nov. de 2014

Everything was awesome - I would definitely recommend AutoNation to family and friends!

Robert Lazcano

5 de nov. de 2014

the salesperson was very informative and went way beyond his duties in trying to locate the car I was looking for. I couldn't be happier with my purchasing experience at your dealership.

Aslan Hollier

5 de nov. de 2014

I brought my car in for the recall, and everyone was nice. My car was done a lot quicker than expected, which made my day easier. Great job.

Mike Polston

5 de nov. de 2014

Very professional staff. Work was very good quality. Appreciated the ride back to my home.

Natalie Seibel

3 de nov. de 2014

All of the staff was very nice, helpful and welcoming. I felt all my questions were answered appropriately I am very satisfied with everyone on the autonation team!! Definitely a go to car dealership.

Terrica Mark

1 de nov. de 2014

Everyone made my decision easy!! They helped with my daughter and my phone charger issues!! I love my impala! Best car team ever!

John Klimek

31 de oct. de 2014

We gave the salesperson what we were looking for in a car, he opened his computer and one by one omitted the ones that didn't meet our criteria and within a few minutes he brought around exactly what we were looking for without trying to make us settle for something less. We reached a deal after short negotiations and left that afternoon with the car. Papers were signed and money changed hands in a fast and convenient manner. We did have a problem with a tail light which we returned with the following day. Apparently it had a crack so it was replaced and the car was again in our possession a few hours later. Everyone we dealt with were knowledgable and customer oriented.

David Waddle

24 de oct. de 2014

Jamie and Roy worked hard to get the truck I wanted

A S

22 de oct. de 2014

I brought my car in for a recall notice. The work took a much shorter time than first estimated.

Manuel Chavez

21 de oct. de 2014

I went in for a new battery. I've only had the truck for about 2 years. It shouldn't need a new battery so quickly, I thought. Boo! Luckily it was under warranty. Yay! I was told it would take an hour and a half to two hours. Boo! We were outta there in 45. Yay!I'm happy. Thank you.

Jose Granja

21 de oct. de 2014

Very understanding with my needs, quick customer service even on a busy day and it only took a day and a half for my repairs .

Nicole Scott

15 de oct. de 2014

We recently purchased a 2015 Tahoe at AutoNation from Courtney W. Overall, we had a great experience. From or first to last interaction with Courtney and staff, everyone was professional, courteous and willing to help us stay within budget. Thank you. We are enjoying our new vehicle and recommend your dealership. The Scott's, Leander, TX.

Juan Lopez

14 de oct. de 2014

Everything was nice and simple, and the business friendly environment really complimented the dealership

Alvin Flores

14 de oct. de 2014

My wife had been shopping around and auto nation was by far the best price on a new car better than even a used car we had looked at and our salesman just as nice as you could ask for. Hey and as you all know when mama's happy you are happy

Don M.

14 de oct. de 2014

I have been taking my car here for service since I bought it in February 2007. I have always felt the mechanics are very competent and the reps don't mislead you. They actually listen and go out of their way to answer questions and provide real service.

Jeremy Gallagher

7 de oct. de 2014

This was one of the best experiences I've had at a dealership. I was in and out within 2 hours and everyone was very nice. They didn't play any games and were very straight forward.

Emmanuel Pagan Ortiz

3 de oct. de 2014

The people is great, very helpfully. They do whatever has in their hands to find me the car I wanted.

Thomas Lee Garvie

3 de oct. de 2014

I recently purchased a vehicle at this dealership...and the experience was good. The people at Autonation were very informed, the salesman Courtney W. was pleasant to work with. She was communicative, knowledgeable and Pleasant to work with. I would recommend her to anyone looking to purchase a vehicle from Autonation.In addition to the good experience with the salesman, I was surprised with the extra amenities I received (free oil changes and tire rotation for the next two years) with the purchase of my Vehicle. The added perks helped boost the experience. However I did sit down with their finance department to discuss financing rates and felt that I was a bit pressured into buying add-on's that I really didn't need. In fact, if I could do it again, I would prefer a different financier. Other than that and the amount of time it took to purchase the vehicle, the over all experience was good (B+).

Lucien Sotillio

2 de oct. de 2014

It was very inviting, when we were driving into the lot, your sales person greeted us with a great big smile and a really hearty welcome. from there it was a great experience with everyone, floor manager, finance person. overall it was a great Experience. thank youMr & Mrs Sotillio

Michael Rogers

2 de oct. de 2014

our salesperson, Jordan Reese, was very helpful and patient. She worked with us for several hours helping to meet our needs. The staff at auto nation was relaxed and friendly. Looking forward to years of service with our Auto nation Chevrolet.MIke Rogers

Eureka Ross

29 de sep. de 2014

The tech explained exactly what the repair was going to be and told me about a different recall that was also associated with my car. Only one recall was able to be fixed that day because of lack of parts.

Clinton LaFont

27 de sep. de 2014

Found the exact truck I was looking for and drove straight over. Cory Welch had it already shined up and ready to look at. Worked with me on a price point, and not awkward like some dealerships can be. They are obviously turning things around and doing a great job at it.

Katherine Marshall

25 de sep. de 2014

Our salesperson, Courtney Welch, was amazing. She helped us find exactly what we wanted, and was completely understanding of me constantly changing my mind. When we finally decided what we wanted, she, and Ronnie Pryor, went above and beyond, to ensure that we left from the dealership, with the vehicle that we wanted, a payment I could afford, and a very low interest rate. Courtney Welch is the best car salesperson we have ever dealt with, ever. Also Ronnie Pryor was the best finance manager we have ever worked with. They two people are the kinda people dealerships need and these two deserve a raise!!!

Jessica Saxton

23 de sep. de 2014

I love this dealership. I have purchased 3 cars in the last 2 1/2 years from Champion and if you are looking for a Chevy this IS the place to go!! The customer service is outstanding.....my first impression goes back to Jan 2012 when I came into and met with JD Mendz who I purchased my 2012 Equinox from. He went above and beyond in helping me.....just went in to look but felt at ease and not pressured to buy hate to be SOLD. Yeah I left with a new SUV and never felt better about my choice. I do not have any complaints about the service department my service manager is Patrick Moore and has always been helpful, knowledgeable, and his follow up is wonderful. I have referred numerous folks and they are all very happy with their purchases. Two weeks ago I went in and purchased 2 new vehicles from Josh Reese and was handled with kid gloves as it has been my biggest purchase by far in one day. Buying a car is never fun but when you buy 2 it is worse....he took excellent care of me. JD and Josh made sure to give me the best deal possible and gave me a good trade in value for my 2012 equinox for a new 2015 equinox I know I know original choice but I love the equinox!! Highly recommend my 3rd!!I know most people don't write positive reviews and I wanted to make a point to give a great review for JD, JOSH, and PATRICK they are the reason I keep coming back!! Hope this review helps with your purchasing decision!! Jessica Phillips-Saxton Happy customer since 2012

Jessica Phillips-Saxton

23 de sep. de 2014

I love this dealership. I have purchased 3 cars in the last 2 1/2 years from Champion and if you are looking for a Chevy this IS the place to go!! The customer service is outstanding.....my first impression goes back to Jan 2012 when I came into and met with JD Mendz who I purchased my 2012 Equinox from. He went above and beyond in helping me.....just went in to look but felt at ease and not pressured to buy hate to be SOLD. Yeah I left with a new SUV and never felt better about my choice. I do not have any complaints about the service department my service manager is Patrick Moore and has always been helpful, knowledgeable, and his follow up is wonderful. I have referred numerous folks and they are all very happy with their purchases. Two weeks ago I went in and purchased 2 new vehicles from Josh Reese and was handled with kid gloves as it has been my biggest purchase by far in one day. Buying a car is never fun but when you buy 2 it is worse....he took excellent care of me. JD and Josh made sure to give me the best deal possible and gave me a good trade in value for my 2012 equinox for a new 2015 equinox I know I know original choice but I love the equinox!! Highly recommend my 3rd!! I know most people don't write positive reviews and I wanted to make a point to give a great review for JD, JOSH, and PATRICK they are the reason I keep coming back!! Hope this review helps with your purchasing decision!! Jessica Phillips-Saxton Happy customer since 2012

Renato Regalado

17 de sep. de 2014

George was very helpful and attentive. He worked hard to get me my dream car.Thanks George!

Lee R.

11 de sep. de 2014

Cory and Tommy were both very helpful. They had me in and out in my new car in half the time I was expecting. The dealership was very clean and neat, new looking. I was given a tour of the dealership and offered a bottle of water. It looked like they had plenty of car's to choose from. Very helpful, courteous and attentive.

Jmax_atx

11 de sep. de 2014

George was a great salesman - prompt in his response to questions yet not pushy or "salesy" in any way. The service, combined with the pricing would bring me back to the dealership again.

Douglas

4 de sep. de 2014

Very friendly and upfront about prices and rebates. Easy shopping experience. Would highly recommend it

EROrtiz

2 de sep. de 2014

Roy (Salesmanager) & John (Saleman) were both awesome. Roy worked with us to get us to the payment we were looking for and John was very helpful with giving us the imformation of the car we were looking at. I didn't know anything about AutoNation but after my experience there and dealing with their people, next time i'm looking for a car my first choice will be AutoNations or if I have a friend looking for a car i will recommend AutoNations to them.

Angie S.

19 de ago. de 2014

I found a very nice Tahoe at Auto Nation. Called to inquire about it, asked for their best price. I was pleased with both the Tahoe, and price. The buying process was easy. I couldn't be happier. Thanks AutoNation!

Randy and Jean Cook

19 de ago. de 2014

Our impala was doing strange things electronically, but intermittantly. Difficult to accurately diagnose if it won't act up when the mechanic is working on the car. Took quite some time to be sure of the necessary repair as we didn't want to spend $600 on a body control module and not fix the problem. Mike Reece, the service coordinator loaned us a brand new Malibu until our Impala was repaired. When they finally isolated the problem, it was, in fact the BCM as suspected. The car was then repaired promptly as soon as they were SURE that was the problem. I'm happy they took the time to find and fix it right the first time, not just replace parts hoping that will fix it. Thanks, Mike!

JFro

16 de ago. de 2014

Good experience. Saw the vehicle I wanted on the internet - great price. Called for info. Drove there and bought it. No issues. Good follow up by sales to make sure I was happy after the purchase.

UFieg

28 de jul. de 2014

I am always happy with what they do but there are a couple of glitches to get there. I have OneStar and know exactly when I have to do what on my car and so does AutoNation. Well, last month they finally called to make an appointment because the milage and the oil life indicated that it was time. I was already waiting to make an appointment because I recieved a recall notice on my Chevy Traverse that said that theire are no parts available right now but I would be contacted as soon as the parts are there. So why doing the inspection when the parts are not there yet? I could safe time doing both at the same appointment. That does not happen. The woman who wanted to make an appointment told me that she did not know about the recall and that somebody would call me. Of course nobody called. I called Mr. May the head manager and left a message. And again, of course, no call back. I called again made an appointment for the inspection because my state inspection was about to expire. The service manager who I was told to have an appointment with was not in when I went to have the inspection done. I was lucky somebody else had time to take care of my car. The requested services were done quickly and my waiting time was under an hour. That was good but of course nothing could be replaced regarding the recall because the parts were still not there. This was a month ago. I am still waiting for Autonation to contact me to have the airbag fixed. Three stars for the general friendly staff, the work done on the car and the time I had to sit there waiting. I also have to mention that the customer service with calls back, the reaction to OneStar notifications and messing up stuff in the past makes me want to switch service garages.

Gilbert Austin

24 de jul. de 2014

We arrived at dealership knowing exactly what we wanted and had already reviewed their website to gain information on their inventory and prices. We chose the Tahoe we wanted and asked them to call us once all the paperwork was ready to be signed because we did not want to spend the entire day at the dealership. We were called backed to sign the contract . We arrived about about 8:45 PM and did not finish till about midnight. Very painful process we were trying to avoid.

Little D's Grandparents

22 de jul. de 2014

We had a wonderful experience with our little sales lady Courtney and she gets 5 stars for sure. The only problem we had was with the finance person who had us waiting a very long time which we didn't appreciate especially since we had a 2 year old with us and had a long drive ahead of us to go home. Courtney really jumped through the hoops so to speak and treated us with utmost respect and she was so good with our 2 year old Grandson which really impressed us especially since he had so much energy to burn. Everyone was really nice but not impressed with the finance person.

LoveMyCar

21 de jul. de 2014

The entire process was so easy. I felt like the entire team was fighting for me to get the best deal and rate that they could possibly get. The entire staff was amazing! I have already had friends call that are looking to trade and I will never hesitate to recommend them in the future. Thank you AutoNation!!

Bobby H

16 de jul. de 2014

Worked with Charles and were thrilled with his service. He bent over backwords for us even after the sale, so we will definitely be back...

busy medical worker

5 de jul. de 2014

I always work with James Stein to get my service. He is excellent at customer service. I always get my car back when he says it'll be done. If not, he contacts me and let me know the reason why not. In addition, he always listens to any issues I may be having and does everything to make sure that issue is resolved appropriately.

CD

2 de jul. de 2014

George helped me through the buying and follow up and was very helpful keeping me informed rIght to the delivery and walk through of the car and all it's technology and equipment. All personnel were very helpful friendly. George and the entire Austin Autonation staff were professional, helpful, and friendly. Great experience thanks again George and all the Autonation Austin staff.

Sandra Crenshaw

2 de jul. de 2014

I was very pleased with all of the employees at the dealership. Jaime was my salesperson and ensured that customer satisfaction was his priority. I looked at several cars, and not once was I rushed. Actually, Jaime encouraged me to take my time while looking at the different vehicles and offered test drives. Jaime and the other employees helped me surprise my 17 year old son with the vehicle. They went out of their way to help with the surprise. I would recommend this dealership to anyone due to very competitive prices and most of all the friendly and caring atmosphere.

Lori

14 de jun. de 2014

The sales staff was awesome. The finance person Ronnie was amazing and made the "money" process fun and easy to understand. We would definitely go to Auto nation again to purchase a vehicle.

Carlton

13 de jun. de 2014

I am pleased with this dealership with the sale of my 2014 Silverado pickup and the service after the sale.

jeffb

11 de jun. de 2014

Charles over at Autonation chevy really did a great job in getting me in a camero, i was looking at a 2011, and instead he got me a way better deal on a 2014, real freindly and helpful staff will definaly refer

Don D

9 de jun. de 2014

I have been using the maintenance shop for service and repairs for several years. I purchased a used 2010 Chevy Camaro SS about a year and a half ago, and I just replaced it with a 2014 Chevy Camaro SS. Great service is what has kept me coming back to this dealer.

2015 Tahoe Chauffeur

4 de jun. de 2014

My salesperson, Cory, and the team at AutoNation were great people to do business with! After shopping around a 4 other locations we knew immediately that this dealership was where we wanted to make our purchase! They were extremely helpful and each person knew their role. Thanks again guys for helping me find the vehicle that we wanted!!! Sincerely, A very happy customer

Charlie

1 de jun. de 2014

George was outstanding throughout the entire process keeping me informed during every stage and right up to delivery when it showed up before I thought it would.

Tammera

27 de may. de 2014

I had been looking online for a new vehicle for awhile, I really wanted a Tahoe!! I finally found one that I liked at Autonation. I inquired about it and, unfortunately it had sold over the weekend. But - Ruben Orrantia got in touch with me and asked what I was looking for. I told him everything that I wanted, down to the colors I liked and extra features (DVD player for kids). I also had financing arranged and told him guidelines for that. Ruben went to work and found me the Tahoe that I had been looking for!! Not only was it everything that I wanted - it was much more. When I went in for my test drive, it was right up front ready to go. My Tahoe was perfect!! I never thought buying a vehicle would be such a pleasant experience. Everyone was so nice. We were greeted right away and taken care of. The process was amazingly fast. Everything was explained clearly and we are very happy with the deal that we made and with the vehicle we purchased. We had to make some changes with my financing, Ruben and the people at Autonation made it happen. From beginning to end Ruben and everyone at Autonation made this a great experience. We highly recommend Autonation to anyone looking to buy a new vehicle in Austin, Texas. They definitely go the extra mile to take care of their customers!!

Alfred M

26 de may. de 2014

My experience with the service department has always been very positive. The professional staff and my service advisor (Tony) has always taken care of my vehicles. I have purchased all my vehicles from auto nation and with the continued excellent service there is no change in the future. I highly recommend these folks. Alfred

PMobley

12 de may. de 2014

The best new car buying experinece I have every had. The negotiations were fair and straightforward. The document completions were quick and easy to understand. Best of all, I got the exact vehicle I was looking to purchase. All dealerships should follow your example.

Erik

4 de may. de 2014

I stopped by AutoNation on the way to another dealership and found a car that I would enjoy. The sales staff was quick to assist while I was walking through the lot looking at different vehicles. We quickly finalized the price no haggling as the price was close to where I wanted to be. The only part of the process that was agonizing was getting to the final document to sign. Other than that I enjoyed purchasing my new Camaro and enjoy driving it very much. AutoNation is a place that I would do business with again.

Vette07

24 de abr. de 2014

I had a series of very experience repairs to my Corvette. Tony worked with me on every details and insured everything was completed perfectly. Great experience!

superGeorge

15 de abr. de 2014

I've purchased my 2014 Chevy Volt form Autonation West , Austin TX, on Hwy 183 . My sales person Ruben Orrantia, was friendly and professional. Delivery was on spot and trading my previous car was seamless at reasonable price. They had the largest selection of Chevy VOlts in Austin, had the color I wanted with the options I wanted. New car price was one of the best in this area for this car. Finance office experience was a bit tricky but turned out good in the end. Overall I am happy with this dealership and I would shop there again.

Miss Teenuh G

3 de abr. de 2014

I just recently bought a car from AutoNation Chevy, I am in love with the car! The service given to me and my boyfriend was amazing!!!

Bryan

1 de abr. de 2014

If you are looking for a new car go visit Josh and JD at AutoNation. They were exceptional again. Very professional and helpful. Made it an easy experience to get into a new vehicle. Many options to consider but easily found the right one. Few simple questions and they had the best options and prices presented.

alb

18 de mar. de 2014

I went in just to ask some questions, everyone wanted to get me a good deal and they did! I'm very satisfied with how easy the process was, how friendly the staff was, and what an amazing deal I got!

Frank Camacho

6 de mar. de 2014

Tony Vo is very attentive and knowledgeable. He already knew my car as soon as I pulled up. All was taken care of promptly.

Happy ROC

28 de feb. de 2014

I recently purchased a 2007 Mercedes SL-550 from Charles Ball. I was buying this car on faith since I lived in upstate NY, but I research and searched for hours, weeks. My initial research didn't show this car and after getting a couple of no calls for follow-ups from other dealerships, this car showed up. Well I'm so glad those sales people didn't call. This car was the perfect car !!! First, great price for the year of the car, 2nd clean CarFax and Autocheck and let me tell you , there were lots cars that didn't come back clean. So, I made my initial contact to the dealership and with in several hours Charles had emailed me back. Charles was great, never pushy, answered all my questions and I finally made the plunge and put my deposit. I flew into Austin, where Charles picked me up and the car was sitting outside. Now this was the 1st time seeing the car upfront and able to touch it. The car was in EXCELLENT condition for the year and amount of miles 60k on it. I knew I had picked the right car !!! Charles let me examine the car and test drive. No issues !! We then walked inside and started doing the paperwork for a smooth transaction. With in the hour I was proud owner of a beautiful SL-550 . Thank You Charles Ball , you were PROFESSIONAL in every way and made me feel at ease !! PS I then drove the car to Dallas and the car was AWESOME !! No issues

Josh

27 de feb. de 2014

I found a mistake online for the price of the 2011 Gmc sierra and went in to purchase it. I didn't think they would honor the price that was advertised but they did and were'nt pushy like other dealers.

Texan

27 de feb. de 2014

This is definitely the place to buy. The process was very simple with no hassle at all. They were straight forward no haggle and got me the price I wanted for my 2013 Silverado. Great prices great people

Jack and Melanie

14 de feb. de 2014

Great customer service. Being 5 hours from home, our Tahoe suffered some significant mechanical issues. chad in the service department was helpful and informative , yet we ended up trading and buying a Silverado from Courtney. Courtney along with her Sales manager made the process uncomplicated, smooth, and easy. Great product and great customer service. Go see Courtney and the guys for a great car buying I experience.

T&T

11 de feb. de 2014

If you are looking into buying a car definitely check this place out. My husband and I had a great experience. The whole Autonation team was great. Thanks guys u all are awesome.

Capt1836

4 de feb. de 2014

Purchased my 2014 Stingray from AutoNation January 31. I am very pleased with my purchase. Mr. Mark Lucas, my salesman, is a very courteous and friendly individual and understands the needs of his customers. The purchase went very well due to experienced individuals handling my purchase. Mark introduced me to Mr. Rafael Valdes, General Manager, who assisted me with the purchase price and the value of my trade. These two individuals are very courteous and professional sales people, a plus for AutoNation. The gentleman handling the finance portion, Mr. Ian Robertson, is a very qualified individual and a salesman as well. He knows how to get things done quick and get you in your new car and on the road. I don't know what else a customer would need to make a purchase on a new car. Thanks again gentlemen....Randy in Maysfield, Texas

Red Racer

3 de feb. de 2014

I had some warranty service performed on my 2013 Corvette. My service representative, James Stein, was professional and kept my advised as parts were ordered and the repairs were made. They gave me a new Malibu as a loaner car which was very helpful. The repair met all my needs.

Stuck like Chuck

30 de ene. de 2014

This dealership is a dishonest bunch who fail miserably at the basic pillars of customer service. I bought a car from this group of dishonest jokers so I get a no star review for myself. They charged me from something on my sticker that I never received and they out and out lied about a demo car that someone else had for an undetermined amount of time. They lied and said it was on their lot for service and dealer use. Go somewhere else in Central Texas. Do yourself a favor and purchase elsewhere.

Daniel T

20 de ene. de 2014

I would like to thank Ruben and the entire gang at the dealership!! I sent an email and almost immediately I received a callback. Ruben was able to recommend the right Tahoe that would meet my needs and pocketbook. I spent less than an hour in the Dealership and was out in my new Tahoe quickly even after the upgrades were installed on my new Tahoe. Once again, I would like to thank everyone that assisted on my purchase.

Rob

27 de dic. de 2013

I found a great deal online on a new Silverado 1500. I went to the dealership and found a few issues with the truck. But that is when everyone at AutoNation bent backwards to make everything right. So now i have a great deal on a great truck! I could not be happier.

Becky

17 de dic. de 2013

We drove 7 hours to purchase. No other dealership could beat the price. Very fast and knowledgeable salesmen.

AustinMom

3 de nov. de 2013

Our sales person Corey was very professional and found us the exact car we were looking for. The entire Autonation team worked with me even as I had a screaming child on my hip!

Charles B.

2 de nov. de 2013

My service advisor was Patrick Moore. He was very professional and polite, and made sure to inform me of everything that was checked on my vehicle. Excellent service.

Dawnies14

19 de oct. de 2013

I recently bought a 2014 Chevy Silverado and am very happy with the entire process. The sales staff is very friendly and willing to answer any questions and address any concerns. The process was only as long as it needed to be and they made their best effort to get me on the road as soon as possible. My family has always been a Chevy family and this dealership makes you want to continue the tradition.

Pete

13 de oct. de 2013

The staff are very polite and friendly. Mark will help you get a good deal on the vehicle. Overall I would recommend this dealership. I have no complaints. It was a pleasant experience.

Juan Pablo

2 de oct. de 2013

A very intense purchase experience, we were able to close the deal in a few hours with a very good price and an excellent interest rate. Arrive at the dealership after 5:30 pm and drove out 4 hours later with our new Equinox.

Me & My Malibu

11 de jul. de 2013

Hey Everyone, If you are in the market for a new car, I highly recommend the folks at Autonation Chevorlet in Austin Texas. I started my search online and immediately got connected with Logan Maxwell who stepped up to the plate all the way through. He setup an appointment time for us to meet, after I explained my stituation to him. During my visit, he introduced me to all the folks that were going to be involved in helping me close the deal. No games, No hassel, just straight up details and now I am in my NEW Chevorlet Malibu and completely happy that I went there. You don't have to take my word for it, just simply contact my boy Logan Maxwell atmaxwellLatAutoNation.com and you will see why I took the time to write this review. Thanks Logan and Everyone else at AutoNation Chevorlet Austin Tx for making this extremely easy and enjoyable. Regards, Ted

Classical Scholar

21 de jun. de 2013

I had already done considerable research on the Chevrolet Cruze and came to AutoNation Chevrolet Austin with interest in purchasing a Cruze. I was aware of their online specials and prices ahead of time and knew that they would have a diverse inventory on their lot. The process was quite slow; some of that was expected of course, as it does take time to look at vehicles, talk in a friendly fashion with the sales representative, and then to go through the financing process. Overall, I got the color and version of the Chevrolet Cruze that I was looking for at a price that I was willing to pay with a financing rate that was also in my acceptable criteria prior to coming to the Dealership.

MarcAUS

2 de jun. de 2013

My recent visit to purchase my new Silverado Crew Cab we extremely pleasant. Tom Rote, my salesman was extremely helpful and knowledgeable with any questions or concerns I had, yet did not try to press me into a decision. He displayed a perfect balance of hands-on/hands-off in the sales process. The financial staff were equally helpful. They presented all of the options, answered any questions and we worked a good package for my needs. I have used this dealer 5 times before and have always found their facilities, sales, financial and service staff to be extremely professional and helpful.

Vsquaredwt

16 de may. de 2013

Being a first time car buyer I was nervous about what kind of experience I would have, however if I would have know how great of an experience I was going to have I would have gone months ago! I am impressed by not only the transparence of the individuals I worked with but also their ambition to make sure I got what fit my indidual needs. Carl was beyond wonderful, knowledgeable, and really just a pleasant individual - you can tell he really enjoys what he does. The finicaing department was also amazing, I almost didn't mind giving my money up for the down payment :) Ian in finance made sure I understood everything and worked out an even better payment plan for me then I thought I would get. My parents were so pleased by how these two gentalman made the experience they are planning on purchasing there next vehicles from Carl and AutoNation. My car isn't even a day old and I have started recommend people to go check it out! Thank you AutoNation! Go see Carl Brooks today!!

Lily L

14 de may. de 2013

Shamir Flowers and Ian Robertson made my car buying visit to AutoNation so easy! Thank You so Much!

Cheryl

14 de may. de 2013

We had an excellent experience everytime that we visited with AutoNation. Mark took care of our every need. Even when AutoNation didn't have a loaner car to give us for the day (no fault of his since customers didn't return cars when they should have) Mark found us a step stool to use for the day so that my Mom and I could get in my son's truck. Mark went above and beyond to take care of our every need. From the minute we met on the property until we drove off with our new car, we were very pleased with the service and attention that we received. I appreciate that I was shown in detail how to work all the new features on my car. Mark even helped me set up my bluetooth before I had to drive my new car back to Houston.

jarmst

22 de mar. de 2013

I brought my 2012 Corvette in for an oil change and a vibration where the dash meets windshield. Pat Moore researched the vibration and found a recall notice that matched the symptoms exactly. The recommended fix was performed and corrected the problem. Kudos to Pat for getting an annoying problem fixed! Facility is undergoing major upgrade, so can only give it an average.

Tony D

5 de mar. de 2013

Ronnie, the dealer, was excellent. Helpful, courteous, and knowledgeable. Easiest purchase I've made in a long time. I wasn't even sure I wanted a Chevy until I dealt with them directly.

bkilian

21 de feb. de 2013

Went there only half intending to buy a new truck just wanted to run the numbers... the figures and numbers that i gave them to work. ithought they wouldnt be able to make the deal but to my surprise they were able to do better thane i wanted.... very happy with the truck i purchesed would reccomend seeing tom rote if ure lookin to by a new vehicle

TONI THOMAS

18 de feb. de 2013

GREAT CUSTOMER SERVICE. MARK WAS ATTENTIVE AND HELPED THE PROCESS MOVE ALONG QUICKLY . EVEN BROUGHT MY EXTRA CAR KEY TO ME WHEN I COULDNT MAKE IT BACK THERE!!! I RECOMMEND EVERYONE BUY A CAR FROM HERE....ASL FOR MARK!!

vandon

28 de oct. de 2012

I came in on an appointment. after telling the sales person i was a disabled veteran. when i arrived two hours later, they had unsold lot vehicles parked in the handicapped spots, They with held my keys 4 times after asking! FOUR TIMES! through the entire negotiation while pushing me at a price that was high end on my price line then tried to negotiate me down from the model i wanted because of my credit only to trade in at a loss value after 6-8 months for the car i wanted... LOST the back of my remote starter for my car and told me "It's a sign from God I should buy that car"... IT's a sign of incompetence. AVOID THIS DEALERSHIP!

Luxury Car Guy

10 de oct. de 2012

I had recently been interested in getting a new vehicle, but wasn't sure of what I wanted. I had walked into the dealership and was greeted by a friendly representative--Mr. David Chapman. He was an amazing salesman! He had listened to all my ideas for my new vehicle (interior design, safety ratings, gas mileage, etc.) and was able to suggest a few models that would work for my budget. After a few test drives, I fell in love with a Buick Verano and, ultimately, I decided I had to have it. Even though the vehicle wasn't at their particular lot, he managed to track it down, drive it himself to my local dealership--all in the middle of the POURING RAIN!!! His effort helped get me the the absolute best car I've ever owned!!! He also worked with financing the vehicle for me and in helping me fill out the paperwork. He is an excellent employee and couldn't be any happier with my new car!!!

Rosie

25 de sep. de 2012

The salesman, Ken Hunter, at Champion Chevrolet in Corpus Christi is probably the nicest salesman I have ever dealt with. I walked into Champion with a trade in and told him what new car I wanted and he found exactly what I wanted, paid off my vehicle and I even had a little equity left over to put down. I had been to several other dealerships in Portland and Corpus before I went to Champion and no one made me the deal that Champion did. Love my new car and the gas mileage :)

Doctorp

19 de sep. de 2012

This place has horrible customer service. A young family member of mine recently bought a car here and was tricked into buying a bunch of extra overages. When I called the managers to complain the guy said that the bank puts on the coverages. So then I called the bank who said that wasn't true. I talked to my own bank that I have banked with for over twenty years who told me it was all a scam. DO NOT BUY A CAR HERE. By the way did I mention I had to leave messages five times before anyone called back?

Everyday Joe

4 de sep. de 2012

My 2012 Chevy crew cab Z71 is the third new vehicle I have purchase throught Nieves Cerda at Champion Chevrolet Cadillac in Corpus Christi, Texas. It has always been a pleasure dealing with Nieves. The previous vehicle I bought was a 2011 Tahoe for my wife. She had Nieves let her drive almost every kind of vehicle on the lot before she made up her mind. Nieves was always polite and helpful with any questions she had. I will continue to go to Nieves for my vehicle needs and refer him to my friends and co-workers.

kenjiyukawa

29 de ago. de 2012

I purchased a used Jeep Wrangler from David Byers and simply put, I have never had such an incredible experience from a car purchase as I had on this one. David was honest, friendly, and extremely knowledgeable in all aspects of not only the vehicle I was purchasing but the process to own it. I have been in retail sales for over 10 years and learned so much from my time with David. I had such a good experience, that when I or my wife is back in the market I will come find David and allow him to wait and find the vehicle for me. I am not nor have I ever worked for the dealership. It was simply that good of an experience. I highly recommend DAVID BYERS at Champion the next time you are in the market for a new or used vehicle.

MarcoPolo

1 de jul. de 2012

Well what can I say that a lot of people haven't said. Oh yeah what a headache it is to shop for a car and we showed up at Champion with no expectations of getting a car the first day, but as my fiancand I were leaving the great customer service here got us into a new 2012 equinox of which my fianchas never been more satisfied and happy for a car than this experience. Thank you Champion, Henrex, Logan and the finance team for getting us a good deal even with not do great credit...Awesome!!!

New truck owner

28 de mar. de 2012

My wife and I recently decided to trade in our 2004 Jeep Grand Cherokee for a newer vehicle. We knew what we wanted: a truck, a crew cab, a Chevrolet and black (my wife insisted.) We ended up at Champion Chevrolet with Henrex as our salesman. He is a wonderful genuine person! My wife and I cannot say enough nice things about everyone we met and worked with throughout the whole buying process. We would highly recommend Henrex and Champion Chevrolet for your next vehicle. Thanks.

lsosa

15 de feb. de 2012

After I had a horrible experience with another dealership on Friday 2-10-12, I was refered by a friend to this dealership. Justin was great he looked for what I wanted and was even willing to transfer a vehicle from another champion location to his location if need be. He was very polite and honest, the price was a fare price that i ended up with for my 07 Chevy Equinox...the experience was Excellent, I'd go it all over again everything turned out great! I would recommend any and everyone to go there and see Justin, he was awesome! Tell him Loara sent you and He will treat you right.