Patricia. Ortiz1975

3 de oct. de 2016

Very helpful people worked with you to get a good deal. Greatly recommended. They were very good in explaining my obtions. Love the service. Good experience.

Acvdo_A

30 de sep. de 2016

I stopped by after hours of car shopping around the area for a used car that fit my budget, I ended up getting a better deal on a brand new car thanks to Sam! He is very knowledgeable and pays attention to what it is you're looking for as well. Thank you once again to you and your staff for making my first car purchase experience a smooth one!

Karlaflores0305

13 de sep. de 2016

I came here thinking of buying a use car because I thought I was not able to qualify for a new car. As soon as I came in they welcomed me. They were able for help me to but a new car, and I went home driving a new car.

afvamo

5 de sep. de 2016

I had spent the day shopping around at different dealers, to get an idea of what I wanted. Alex Reyes was the first salesmen to take me serious and help me with his honest and friendly personality. As a first time buyer, I needed as much information on the cars as possible, and Alex did that. He worked with me as much as he could, to get me a good deal and get me the car I need for my lifestyle. Every other dealer didn't take me serious, simply showing my the car by having me sit. Alex clearly explained all the features on the car and even gave me different options. It was a great experience and I am very happy with my choice. I definitely recommend this dealer, along with Alex as their salesmen!

kulalanti

2 de sep. de 2016

I shopped around, went through ten (10) dealers online for the best out-the-door-price.. All of them sent me their best possible price..... but only 4 out of 10 dealers met my target price. The only one that stood out was Ball Honda in National City. They price matched and let me keep the options installed for the same price. I appreciated the prompt and honest response from Andy, who made the best lowest possible price on the car I wanted. Other dealers whom I contacted were either busy or were not interested. They let me wait for a day or more for their responses.That's why I chose Ball Honda. Prompt, honest and best pricing was my driving force. Thank you guys. Thanks to Sam who is friendly and knowledgeable. Showed, test drove the car and told me what I needed to know. With all these technologies, I learned from Sam. The finance guy was nice, he gave advice on what the dealer offers. I'm a happy and completely satisfied customer.

Eric

29 de ago. de 2016

Louie is very efficient, honest and kind hearted. He helped me buy a car that fits my lifestyle. I'm very happy i went to Ball Honda.

Honda4beck

19 de ago. de 2016

Sam Bello was a great salesman, very friendly & good at helping us find the car that fits our needs & budget. The finance person was also very nice.Thank you, Rebecca Amezcua &Esperanza Amezcua

Caromars

18 de ago. de 2016

I went in to ball Honda in national city to take a look at the colors I had in mind, and Miguel approached us to help. He was unbelievably helpful and took me right to the colors I asked for. He made this so easy and not to mention a hassle free transaction. Mike the finance rep, also was great to work with. This has got to be the best car buying experience ever.

Bob

14 de ago. de 2016

Our experience at Ball Honda was excellent. From the moment I received the phone call to set up an appointment to driving off the lot in our new CR-V. Sam showed my wife and I 3 different vehicles, he was very patient, jovial and answered all our questions. Sam always displayed a "can do " attitude and was very attentive to our needs. Sometimes buying a car can be a rough experience but your team made it very streamlined and easy. Thanks again for your efforts.

B. Cruz

9 de ago. de 2016

I came to Ball Honda in my old Subaru with intensions of trading it in and financing a brand new white Honda Accord Sport to build credit.. 3 hours later I'm drving home with what I wanted along with a 4%APR per month. Extremely satisfied first-time new car buyer. No complaints. No regrets. Thanks guys!

Ellar5

22 de jul. de 2016

Our experience with this dealership has always been a pleasant one. In a span of 11 years, we bought a total of 4 cars from them. And in each of these transactions, our experience has been exceptional. Our latest experience was on 07/16/2016 when we purchased our Pilot. Our salesman, Sam Bello, was very accomodating and very professional so as the manager Tony. They both literally worked with us with the price that fits the budget. Thank you both.

biancaliz

11 de jul. de 2016

I am a first time buyer and have nothing but great things to say about the sales staff. They explained what I didn't understand and got straight to the point. I didn't feel pressured or obligated to make a decision. They are family owned and operated which also makes it beneficial for the buyer because they value your business and want you to come back. I worked with Hector and Luis and would recommend them to anyone. I love my Outlander Sport) Thanks guys!

Dutch & Jane

5 de jul. de 2016

The entire team at Ball Honda is a class act! We're very pleased with our choice of car (2016 Accord Sport) and we feel confident that all of our needs in the future will be taken care of in a timely, professional manner.

HMontano

5 de jul. de 2016

I was in and out very quick, I knew what I wanted and how much I wanted to pay so they worked with me while not being pushy or typical aggressive sales type. The sales & finance teams were great! We agreed to terms within an hour and I drove off with my new car. Thanks Gerardo(Jerry) and Rich for your help, appreciate it Fellas!

PRESTON007

27 de jun. de 2016

Great experience with the sales staff and the finance staff, we went home in a new CR-V, did not take very long to get in and out. Great deal with No Hassle Staff.

87 year old mistreated widow

24 de jun. de 2016

This dealership lost one key transponder for our new Honda. First we were told the key was misplaced, and then they said it was secured in a mechanic's locker for the night. The next morning they admitted it could not be found. We asked that the new car be reprogrammed and two new keys be provided. They agreed and kept our car for over 4 hours (we were told this was a 40 minute procedure.) They said they would deliver the car to us. Then they said they had no one available to deliver the car. We went to the dealership and they tried to give us two keys. Unfortunately, they were the same transponder code - meaning they did not reprogram the car... they simply did what was cheapest and easiest for them. The made us wait hours to add to their ruse while they simply made a single duplicate key. To add insult to injury we were chased to our car and yelled at by a sales manager telling us to take the car. He screamed four times that the car was ours and he was going to leave it on the curb (they have possession of both the car and the keys.) Then he threatened that he would ruin my 87 year old mother's credit. I informed him that she (a widow) had paid cash. He said we were taking this (our simple key issue) too far. We bought a 7 year warranty and all other recommendations with this dealership. Within a full 24 hours of the purchase, we know this is not a company with whom we wish to do business. They are dishonest, unethical and a little frightening. My mother feels uncomfortable and doesn't wish to return for service or anything else. The Ball Honda sales management turned a joyous experience for my mother into a terrible nightmare and it's still ongoing.

betterthanEzra

4 de jun. de 2016

Just experienced a totally unexpected deal at Ball. Our credit scores are not that good for any dealer to give us a deal for a new car. But Ball nailed it !!! We ended up going home with a brand new Odyssey. Customer service is top rated and it didn't take long for us to ride the mini Van our family greatly need. i will certainly recommend to people to come to this dealership. Thanks Ball Honda !

Alex R.

2 de jun. de 2016

Would like this opportunity to say that my experience at Ball Honda was extremely professional and courteous. Like all of us, we don't want to spend all day buying a car. I was impressed with how quickly the entire transaction took. From the time we walked in to the time we drove out with our new Honda Accord, we spent a total of about 2 hours. Everyone was very was friendly and willing to help in anyway they could. This was the second vehicle we've purchased from Ball Honda, and I believe we've found our dealership for life.

Accuratedriver16

2 de may. de 2016

Great people,great smiles,ACCURATE....standing up to its name! Keep going ! Thank you all and Diego and your team. Thank you, thank you, thank you, thank you, thank you!

4hondas

29 de abr. de 2016

David, Adolfo, Bernard and the finance manager Mr. Jeff Spitz are all very accommodating and very professional. They assisted us in getting the great deal possible. We will definitely recommend this dealership to our friends and relatives.

skeeter

25 de abr. de 2016

Miguel, Sam, and Greg were all very nice to deal with, not aggressive in anyway and helped me get the best deal possible. Thank You!

Linda

21 de abr. de 2016

Louie show and tell and fave us the best car we are looking for and he was very professional. This is the second time we dealth wuth him. First was 2001 yukon abd now 2016 Honda Crv. He also back what he sold and help us to get things fix or need. My husband and I judt love the 2016 Honda Crv

Briglam24

6 de abr. de 2016

Not from San Diego, i live 2 hours away so arriving to honda we were greeted with awesome customer service. Louie Limson was a very professional and made sure we got a great deal & he did just that! He made sure we were well taken care of even showed us the interior and exterior of the entire car. He cleared everything with us to make sure we left with no questions. I went not really expecting anything like this. My visit was awesome and i will be back! Thank you louie! My family really enjoyed paying a visit! I love my 2016 Honda Civic EX

Mandy

30 de mar. de 2016

I have a crazy work schedule and Oscar worked with me to ensure I got what I wanted. The color car I wanted was limited so he kinda hid the car for me until I was able to come pick it up. He made sure I understood everything about the vehicle before I purchased it. He stayed in contact with me the entire time to ensure I was good to go when it came to the vehicle and that is very satisfying.

jdomingo

20 de mar. de 2016

Recently, I was in the market to replace my 2003 Honda Pilot because I pretty much got the mileage I needed from it over the years. I worked with Louie from Ball Honda, who helped find me a great replacement for my beloved Pilot...a 2016 Honda Pilot. Louie took me out for a test drive, and I was sold. The car is fantastic and had great handling! I worked with Louie and Bernard on which model and color I wanted, and they were very patient with me during the entire process. I also worked with Mike to settle out the financing piece of the deal, and did a great job of getting me through the documentation process. All in all, it was truly a wonderful experience! The folks at Ball Honda really did make me feel like a valued customer!

Sfarah

6 de mar. de 2016

We were looking for the best deal on a new civic for our son. He loved the car and a specific color. We live in North County and none of the dealers were able to get us the right color for the right price. We inquired on the Ball Honda website and Chris immediately called us back, worked out a great deal on the correct color, and we drove down to pick up the car. It was truly that easy! Kevin was very knowledgeable and showed our son how to operate all of the features of the car. The finance was handled by Jim who was also very helpful. Overall the experience with everyone at Ball Honda exceeded our expectations. It was definitely worth the drive!

AFS

3 de mar. de 2016

Referred by Costco. From the moment they (Ball Honda) received my online information they responded within minutes. I was even given a name of person to talk to at the dealership. On arriving there the following day after work I met Sam, then Greg the two of them showed me the 2016 Honda Civic I wanted. The car sold it self however both Sam and Greg were professional, thoughtful, very helpful. Greg actually explained the Costco program. SAM went on ride with me and explained car features to me. Yes, impressed. Later I met their financial person - Joe who finalized the buying process for me and actually made important suggests to me. As a long time proud Costco member - thank yo for joining up with the Ball Honda. Happy buyer.

Sitababyy

25 de feb. de 2016

I had the pleasure of getting my car with Louie, very helpful, patient, listened to what I wanted, and worked with me to get my dream car when other dealerships turned me down, he made it happen!!!. Highly recommended!

CJ&KA ACCORD

24 de feb. de 2016

"I finally found the car I'm looking for". I went from North to south to Find the color,styling,and the model, but was not lucky. Then, I went to Ball Honda in National City,the sales rep was so nice and grateful to show me what I was looking for. I was so happy that I found the car exactly what I wanted, It was Honda Accord Sport edition with sport package, it was really beautiful.

dracular55

8 de feb. de 2016

We needed a new or used vehicle fast so we went car shopping. Stopped by kia to see what they had, originally we wanted a sportage or Sorento but they're pretty expensive for an suv so we checked out the soul. It's not as big but it's bigger than a car and economy is as good as our forte. Instead of walking away with a used 2015 used soul, we got a brand new 2016 for the same price and a much lower rate. Only downside was the engine bay was dirty when it was transported to the dealership and there is a small dent on a back fender but the dealership will be fixing both issues when we get the weather package done so that's good customer service right there. They weren't pushy and we didn't get talked in to anything, it was one of the better car purchases we have had. They're helpful and friendly and just overall a good place to get a vehicle if your in the market.

Robert3221

4 de feb. de 2016

The reason I give 5 stars is because from the beginning back in 2013 when I first purchased the vehicle, sales rep Sam was professional and worked with me on financing, as well with Joe Bizzario in financing were great. So three years later on refinancing my Civic once againJim Dunning, Joe Bizzario and Maribel worked with me and actually were able to lower APR and payments, I will definitely come back to Ball Honda for my wife's next vehicle and will recommend to family and friends !Thanks Sam, Joe, Jim and Maribel!

verotavizon

28 de ene. de 2016

Excellent customer service from all staff we had contact with. I was especially impressed with the exceptional service from sales rep Javier. We went to many dealers but our initial contact with him is what brought us back the same day. His willingness, energy, and commitment to meet our expectations was above and beyond what we expected. THE best car buying experience. Definitely coming back for our next vehicle. I got exactly what I wanted! !! Perfection! Thank you.

Lakaycarbuyer

26 de ene. de 2016

The salesperson (George) was very helpful. Mr Sam Sheihk gave me a very good offer via the Internet which made buying my Honda very pleasant when I finally went to the dealer. Finance dept was very nice to me. I even got a call back from them after the paperwork has been finalized because he got a lower apr.

car girl g

18 de ene. de 2016

The staff was very knowledgable, friendly and a pleasure to do business with. I would highly recommend this dealership to anyone looking to buy an Acura.

BriR

22 de dic. de 2015

Purchased my first car & they made the experience easy. All of the staff were extremely helpful & made the purchase go smoothly. I would definitely purchase from here again!

Yiyalizzz

22 de dic. de 2015

Great dealership. I went in to see the cars and came out with one! I'm very happy with my car, the service was great, the price was great. I'm a happy girl!

nadi

13 de dic. de 2015

Purchased a new car at dealership. But had contacted the sales agent prior to my visit. Told him my budget and needs. Alex the sales agent asked me about my lifestyle: work and family. He did the research for me and presented me with the best option. He called me a few days later and told me my options, a few ball park financial scenarios and said come on down and test drive it. Made an appointment with him. He was there to greet me. Showed me options within our discussion and dedicated the day to make 'A GREAT DEAL' happen for me and my family. Thank you BALL HONDA and specially ALEX.

Sarah167

5 de dic. de 2015

I was very happy with the salesman I had name Raul. He was very helpful in getting the car that I wanted at the right price. He is a great salesman!

nytza1220

29 de nov. de 2015

Bought my first car on my own at Ball Honda! service was amazing I didn't feel pressured by the sales person at all! he was very patient and very very helpful definitely would come back if I were in the market for a new car!

Nat_brat7

24 de nov. de 2015

Purchased my first Jeep Wrangler here at Ball Honda. Their service and staff were awesome! They were able to work with me on the price and get it down to my price range and were all so friendly. I loved how they would text me instead of call, it was a lot more convenient and so easy! Would recommend to anyone looking for a quality used vehicle.

iuriarte

19 de nov. de 2015

I just purchased my third Honda from Ball Honda. I upgraded to a Pilot! Louie was my sales person again and the experience keeps getting better and easier.

hondafityay

18 de nov. de 2015

i purchased my first car here this week. easy, and good experience! would recommend this dealership , especially during the week day its a quick experience

Windsor

15 de nov. de 2015

This was our fifth purchase of our vehicle from Ball Honda! Great customer service and the quality of salesmanship of their dealer, i.e., Louie Limson is nothing but the best. Everything is laid out, every option, every thing you need to know about the car, model, features, financing, etc. And there is no pressure in getting one right away. As a returning customer, I would highly recommend Ball Honda to my friends, and family.

Wendy

2 de nov. de 2015

When I was ready to upgrade my 2007 Honda Pilot for a new one. I went to who I trusted the most which was Dave in service who introduced me to Tony the General manage who helped me to choose my new Pilot. Once I decided to buy it Tony introduced me to Jaime a Sales associate who took me for a test drive and made me fall more in love with the new Pilot. My Pilot was delivered to me a couple days later and Jaime showed me all the new features. I cannot thank you all enough for an awesome experience. Thank you.

Rigo

20 de sep. de 2015

Great staff! Never felt pressured while negotiating for the price. When they say it's Costco price, they can still do better, just ask and there's a good chance you'll get the price you want.

Lilboss

3 de sep. de 2015

When we arrived, Sam and Greg were there to greet us. They and the rest of the staff were so helpful and patient in finding the perfect Civic for me. Sam, Greg, & Sadeer listened to what I wanted and made the whole process quick and easy. I love my new Civic and highly recommend this dealership!

samasewa

16 de ago. de 2015

This is the second time we buy a new car from this dealership. They offer great deals, Sam helped my dad buy a suitable car few days ago. He was friendly and patient. The whole process was simple and quick.

FAbrajano

11 de ago. de 2015

Dealership was recommended by our Costco Autobuying Program (CAP). Made the appointment on my birthday. Terrific people and the process seamless with the CAP. Chose a great birthday present of a 2015 Honda Civic EX-L Navi. Louie and Bernard are class sales people. My family would consider buying from this dealership again.

Atomlinson5

10 de ago. de 2015

Great service and they explain everything to you. I'm a first time buyer and they made this trip as easy as possible for me.

Meryljenkins

28 de jul. de 2015

Great staff very friendly and not pushy . Kenny v did a great job and took his time . Go visit them today! I would recommend them to everyone

Paul A.

21 de jul. de 2015

Sales Personnel's are knowledgeable about cars and pretty helpful to costumers and explain the extended warranty how it worth. Also a painless process. Great Job

honda fit

22 de jun. de 2015

After looking for a car for 2 or 3 days. My Fit had everything I wanted. The salesman was great and the experience was Fantastic!

Bigjoe916

17 de jun. de 2015

Was helped out very well and was served with high expectations. The associates were all very nice. I would recommend this to anyone looking for a new car

Hondalady

16 de jun. de 2015

The people were friendly and knowledgeable and they made the process so easy, fast and painless. I never felt pressured or made to feel like I was wasting their time which is how I was made to feel at the previous dealers I visited. I drove home in my new car feeling great!

Limuel

10 de jun. de 2015

They really gave me an excellent costumer service. And they really explained to me how he car works and what's the price of it. Really excellent costumer service, I'm very statisfied with my new car.

KateJ

3 de jun. de 2015

I have bought many cars over the last 15 years and this was by far the smoothest, easiest and most pleasant time. Buying a car gives me anxiety. Sitting there going back and forth with the "manager in the back" but not at Ball Honda! Javier was AMAZING!!!! Very caring, understanding. Listen to what I was looking for and went above and beyond helping get a deal I wanted. I will be back!

kathleen4

3 de jun. de 2015

This was my first car buying experience in almost 20 years. These folks made it easy. Everyone was friendly and professional, and knowledgeable. Above all, they listened to my needs and wants, without any pressure.

chatty21

3 de jun. de 2015

Dave Harlan lead me in the right direction. The Ball team worked a good deal for me and I am happy with my new car!

happy customer

2 de jun. de 2015

Louie and Sadir were nice, friendly, awesome and funny! I was at another Honda dealer but felt the sales person didnt try to work with me so I decided to try Ball. Super glad I did!

Mr.B

28 de may. de 2015

Tims professionalism and personal attention made this car buying experience a pleasure. His knowledge of the many features and accessories was most helpful in getting to know and appreciate our new car.

Payat

19 de may. de 2015

Louie limson was very helpfull and knowledgeable. He helped me to find car that i liked and suit for my pocket.

travcord2015

19 de may. de 2015

We were approached by a very friendly and no-pressure sales representative almost right when we arrived. Within a few minutes we were on a test drive and a few minutes after that we were discussing terms. I honestly didn't go into the dealer knowing for sure whether I was ready to buy or not. At several points during my visit I was ready to leave, thinking that I would not be able to afford a new car. The sales team continued to work with me though and eventually they were able to get me into a great car at a price that I could afford. I never felt overly pressured, if anything I felt like they were just willing to do whatever it took to help me get a new car.

iRodarte

27 de abr. de 2015

We originally went to Honda in Chula Vista, after they made us wait for 20 minutes, we left. That dealer then didn't us after realizing we left so we decided to check our Honda in National City. As soon we got on the lot a sales person approached us, gave us our time and space to check out the car, we had already test driven the car and we're ready to talk numbers. after going back and forth a little bit they managed to give us the out the door price we wanted. It actually came our a lot cheaper than what we expect. It was timely, attentive service. No beating around the bush either. They made our car buying experience very smoothe and short. We will definitely be buying our next Honda from me. Thank you guys!

Jraccord.com

16 de abr. de 2015

The employees were very nice!! I had a great experience purchasing a brand new car at ball acura/honda. I will definitely be back to purchase my next vehicle at ball acura/honda

OTMAPP

7 de abr. de 2015

Overall, my family felt very comfortable while looking at vehicles at Ball Honda. Their team was accommodating in helping us pick our new car. We are glad to recommend this dealer.

SweetCaris

5 de abr. de 2015

I was on my way to another dealership to purchase a vehicle already ready for me and $3,000 over what I initially wanted to pay, I wasn't in love with the car and was starting to lose the idea of purchasing a new vehicle. As I was at the light waiting, I googled Honda Civic and the coupe automatically caught my attention, the price was within my price range. I was approached by a salesman named Javier and showed me what I was looking for. When I told him what I was interested in paying he showed me the way to negotiate and discuss price. It was a quick process and I ended up with the sedan not coupe which was an upgrade for me. I drove off the lot with a paid in full 2015 honda civic.

Roberta

20 de mar. de 2015

The staff at Ball Honda is superb - very knowledgeable, professional & helpful. The humor helped keep the stress at an all time low. I would highly recommend this team to anyone looking for a car.

beachjudi

10 de mar. de 2015

Ruben Munoz was a friendly, knowledgeable, and helpful salesperson. This is my first lease agreement and he made it a very pleasurable experience. The Finance gentlemen was also a true professional and efficiently got us thru the paperwork and we had a new car in 4 hours time. Great experience.

cats

18 de feb. de 2015

We lost out loving son unexpectedly in January. He was the owner of a Toyota Tundra. We were in need of purchasing a new car and checked a couple dealers. We visited Ball Honda and knew this was the dealership we wanted to work with. Victor, the General Manage, greeted us and introduced us to Sal Alvarez.the actual salesman. We were so impressed with their kindness and sincerity. I must admit, I hate walking into a car dealership when you know salesmen are going to attack before you can even walk to a car you might want to check out. We had no intentions of driving a Honda Hybrid home, but that's exactly what we did. They worked with us on the price and the test drive was amazing. Sal was such a delight to work with. We returned the following day so Sal could explain some of the bells and whistles. He is an amazing salesman!!! Even gave us his cell phone and said we could call him anytime. If you are thinking of purchasing a Honda, go to Ball Honda and ask for Sal. You will not be sorry!!!! Al and Joanie

rocma2

11 de feb. de 2015

best place so far for customer service hands down with great sense of humor. so glad i bought m car at kia and excited to be driving my kia sorento

AMC

16 de ene. de 2015

While it took longer for the other car dealers to respond to my inquiry, Ball Honda's internet sales representative Joe Attiq responded to my email within minutes and gave me the best price so I decided to visit their site the following day. Louie was our sales personnel. He was very courteous and attentive to our needs. He immediately showed us the features of a fully loaded 2014 CR-V EX that was in their showroom. The price was however way higher than our budget and the vehicle quoted to us was sold out. We requested if he could find somewhere else for the Mountain Air color. He went to check with his team and came back with an offer. The offer was higher than what was quoted to me by Joe. Instead of looking elsewhere, their Asst Manager Bernard decided to give me the EX-L for the price of an EX. I did my own research before hand and saw that the price was within the range for the EX-L so we made a deal. Louie looked for the car with the lowest mileage. My husband and I took turns in test-driving the car. As he was explaining the features of the car he made sure that my husband was fully involved. We love the car and decided to finalize things with their financial staff, SID. He is amazing and worked within our budget as well.Louie went over the features with us again and help program some things in the car including setting up the speed dial to sync with my iPhone. I had to drop off the car the same week to have the sealant protector applied to the car. As promised Louie made sure he left the "tire cap" with ED who put it in right away. In addition Louie gave me a couple of keychains as a compliment. He was there when I pick up the car the following day to make sure everything was fine. He did not mind helping me out in adding a few more phone numbers in the speed dial feature. Overall great first brand new car buying experience with the Ball Honda Group. Will definitely recommend this dealer - special mention -- look for LOUIE LIMSON.

JhozyPozy

9 de ene. de 2015

The team over at Ball Honda in National City are easily at the top of their class in the realm of Car Dealerships. It takes a lot of organization for an establishment to run things smoothly and at Ball Honda, there was not one bump in the road (excuse the pun).The internet sales representative team and I had probably about 30+ emails back n forth. Every inquiry I had was answered within 5-15 minutes (during business hours). They were competitive and friendly in their price-matching and gave me the best deal out of all the Honda dealerships in ALL of San Diego including Irvine. It seemed as if they just really wanted me to be happy. Then as soon as I came on the lot to finalize the deal, the staff were personable, as if we had been long-lost friends. Yes, I am a friendly person, but I can sense when someone is making me feel uncomfortable right away- and I never felt that here as I did at another (unmentioned) car dealership. I made a few mistakes on my paper-work (since it was my first time) in the financial department, but even that they were able to easily fix and accommodate. The care, attention to detail, and customer service was incredible. I was in the market to buy a new car for my dad, I prayed for a good deal and car-buying experience and was led to Ball Honda. I am so thankful for their work ethic and honored to now be part of the "Ball Family" and my dad LOVES the new car! Highly recommend this dealership for purchasing your new & used cars!

Vange

5 de ene. de 2015

Louie is a very professional car salesman. I would recommend him to my family and friends. Love my brand new CR-V. My family and I are enjoying our new vehicle through the help of Louie.

kray

28 de dic. de 2014

I had to buy a car because ours was totalled. I looked for vehicles on the net and then decided on Ball KIa. Jamie Ramero was my sales rep and was helpful. I ended up with a good deal on a Honda CR V. The finance department worked with me better than any I have ever worked with. They were actually on my side which is highly unusual. Thanks to all.

JJcar

16 de dic. de 2014

This was the best car buying experience I have ever had! My salesman, Javier was phenomenal! He kept the process going smoothly without any high pressure tactics.

Christina543

16 de dic. de 2014

Tgis was my first purchase. Sam and Greg broken down the whole process. Sam was amazing. I never felt like he was pushy. He even got my family in and out while we waited for finance! Overall a great experience! Sam even called a couple days after my purchase to make sure everything was going well. Great customer service.

edzsurfing

27 de nov. de 2014

They helped me get the car I wanted at a good price and got me a decent rate. Drove off in my new car after a couple hours. Thanks Sadeer and Alex!

adidas_11

25 de nov. de 2014

Awesome experience! I just leased my car from Ball Honda and my experience was nothing but great. Javier and Kevin helped me locate my dream car. The finance and sales department were friendly and efficient. Highly recommend the team at Ball Honda!

Commy72

3 de nov. de 2014

This dealership looks out for their customers. They worked hard to get a good rate for us and kept our budget at what we had in mind.Comfort

Rocklinger

8 de oct. de 2014

Decided on Saturday am to buy a new car after the wife's nagging and refusal to drive my old car. Called the internet sales person and they got back to me shortly with a great price. Came in 1 hours later and walked out the door with a new 2014 Honda accord sport. Nice car and a very easy shopping experience. No pressure or sales BS. Thanks Joe, Andy, James and Bernard for a great experience.I would highly recommend this dealer if you are looking for a new Honda.

rafaelrreyes

29 de sep. de 2014

Sadeer provided the best car shopping experience a first time car buyer could have. He provided all the information needed and exactly what I was looking for. He was humorous and made the experience more than just buying a car but I could also relate to him on a personal level. Awesome job.

jdguev

6 de sep. de 2014

Been to a lot of car dealerships and just walk away... either i was ignored, haven't paid attention to my presence or have not had the friendly environment. I was surprised when i visit Ball Honda in National City San Diego. Sadeer met me with genuine smile. He help me find the car i wanted and i saw his relentless effort to provide me with all the questions i had in my mind. He made sure i was being accommodate, Greg too was very helpful. At the end of the day, i drove out of the lot with my new car, feeling happy and satisfied.

emking49

25 de ago. de 2014

I had a great experience at Ball Honda. I would recommend them to relatives and friend. I didn't feel pressured at all. I think I got a great deal. The car drives better than my last car that I remember when it was new. I love it. I have so many extras on my car I feel like I need to take a class to learn how to use them. I know that will come with time and I going to have fun learning how to use them.

davidlchartrand

6 de ago. de 2014

My wife and I were looking to upgrade to a Honda Pilot lease from our Accord because we are expecting our first child in the fall. We went to a number of dealerships near our home in Orange County, but none of them had the color we were looking for and were very aggressive about getting us into a car we didn't want. I found the color of the Pilot we wanted at Ball auto, and called to hold the vehicle. I spoke with Bernard (Sales Manager) and I explained what we were looking for and the terms of a deal we were thinking about. He worked with me on the phone and agreed to hold the vehicle until we were able to drive down to San Diego after work (2 hours drive) to see the vehicle. Once we got to the dealership, Bernard had us work with Jose Vasquez who was a pleasure to work with. Not pushy or aggressive and was very pleasant. From the time we walked in to the time we left with the new care, I think we were only there for approx 2 hours. Fastest dealership experience ever!! Everyone was very nice, and we got the Pilot at the terms we were looking for!If you're looking for a Honda do yourself a favor and call Jose and Bernard at Ball Honda!!

Myronpaint

5 de jun. de 2014

When I first walked in I really was interested in finding the best car for my needs. Price, sport car/ family, even the right color. Sadeer had shown a couple of cars that I thought might interest me but when he had shown me the new 2014 Civic SI, I fell in love with the car right away. I couldn't believe the horse power, the look inside and out and feel. He had explained to me all the new perks from this year from last year. I was sold right away and had to order one!! He had told me that it would possible take anywhere from 2 to even 3 weeks for the car to come in. Next week he gave me a call and said my car was here and ready to go. As far as customer service goes, I can not say enough how well we were taken care of and how smooth it was to finalize all the paperwork. Thanks to Joe in Finance.Thank you Sadeer and Joe for all your recommendation on what I needed in making sure my car will be safe from theft and security of my family if I was to get into an accident. GOD forbid! Thank you for guiding me in getting exactly what I was looking for and stay within my budget I would gladIy recommend you to all my friends and family if anyone is interested in purchasing a new or used car.Myron

JerrysHonda115

20 de may. de 2014

No pushy salesman, they worked with me on a great price, and I left one satisfied customer. These guys were all great to work with.

MaureenKaramoto

13 de may. de 2014

We had an excellent experience at Ball Honda. The staff was helpful and pleasant to deal with. We were also in and out quickly with all of our needs met. It was a great car buying experience

Norriszf

8 de may. de 2014

The whole staff worked together in order to assure great customer service, and a friendly environment. I would recommend this place to any new and on going buyers

gtmforever

4 de may. de 2014

Our overall experience with each person that we dealt with was great! What was outstanding to us that there was not the pressure or tactics that other dealer use. The group of people that worked with us also worked well with each other.We definitely recommend this dealership to others.

S_valencia

20 de abr. de 2014

I had a very positive experience at BALL honda overall. My sales representative, Javier, was extremely helpful and made sure I got the best deal possible. I will surely recommend this dealership to everyone I know.

Jromlftcst

12 de abr. de 2014

All the people I have dealt with at Ball Honda on this purchase were very helpful, friendly an professional. If asked, I would recommend them to family and friends , also I had some accessories installed a week after purchasing and was very pleased with the work performed.The experience I had with the last new vehicle I purchased (20 years ago) would not even get a full star other than the life I got out of it. Excuse the pun, But Ball Honda is on the Ball!Thank you Ball team.

nouphay

26 de feb. de 2014

my experience at buying my first new car was very good. and i would recommend the delearship to any of my family and friends. Romeo helped me with my first experience. he made the experience very easy.

gaylerivera

7 de feb. de 2014

Jorge, Jerry, and Christy were truly exceptional with all their help. It was a pleasure to have Jorge as our sales rep!!!! He was honest and really helpful with all of our questions and gave his all to help us with our purchase of our 2014 Kia Optima. Our family will always highly reccommend their next car buying experience to be with Ball Kia of National City. We Thank Jorge, Jerry and Christy for all thier help and honesty!!!!!

mariap322

8 de ene. de 2014

Great service, Very friendly and they were very willing to help us reach a price point that we felt we were comfortable withI recomend Ball Automotive Group...Thank you Oscar Ramos...

jcyoung95

11 de dic. de 2013

I already had an Accord, and loved it, but I wanted a CR-V. I had never even sat in one, let alone drive one. I went to test drive one 2 weeks before I bought one. Javiar Galindo assisted me during the test drive. He was very pleasant and answered all my questions. I came back to buy, again I met up with Javiar and was very pleased with how well everything went from there. It didn't take long and everybody was really very nice. I would go back again.....because I LOVE MY HONDA CR-V.

WeiminZheng

3 de dic. de 2013

This is the best car buying experience I have never had. They are just friendly and pro! And, the price is very reasonable if not unbeatable.

michaelstewartsalkin

1 de dic. de 2013

Painless. Smooth transition from sales person to finance officer. Gentle and tolerable upselling. 50 years of purchasing cars allow me to recommend this dealership to you.

mllmca

22 de oct. de 2013

First new car purchase under the COSTCO program. No price hasseling/negociating. Knew what I would pay, due to the price set by COSTCO. Salesman Louie Limson was the best. Would highly recommend you ask for him if you are in the market for a car. Everyone I dealt with was very professional. I would buy from this Honda dealer again!

trina1

6 de oct. de 2013

Bought our new car through the Costco program, Could not be more please with our sales Consultant Miguel Lopez and our experience with the ball Honda group. Very pleased with the New Red Civic Si 2013! Thanks for all who helped us out on our visit, Hom Family.

tanyaho150

24 de sep. de 2013

I purchased a new lease from Sadeer Jallo at Ball Honda. They were so great. They are not your traditional auto sales people. There was no pressure. I checked around at other Honda dealerships and these guys did NOT treat me like I was just another dumb woman. I am going to continue to lease vehicles and these are the only people I will go to. My time is very valuable to me and they had me in and out in no time. They don't jerk you around. I will recommend them to my friends and family. Sadeer is great!!!!

samasewa

5 de sep. de 2013

This is my first time experience to buy a new car. I could not find a better deal in any other place even though I spend a whole month searching for a suitable one. The people in the dealership have excellent customer service and they helped me choose the best plan to buy the car. I could not be happier about the whole experience.

rozaysd

29 de ago. de 2013

Amazing place to get the finest luxury cars. Got qualified and got my car fast. Did not have any problems, they worked with me and negotiated the best quote.Thank you!

BurtMindy13

25 de ago. de 2013

My Wife, daughter, and I walked into the dealership not really expecting to buy a car. I had set the numbers I was willing to work with pretty tight, that I didn't think that the people at the dealership would be able to match them. Raul stepped up to the plate and did an Amazing job on getting us what we wanted! My hat goes off to him and his manager for working that hard for us!! Thank you!!

yaynewcarwow

22 de ago. de 2013

Ask for Adam. He'll take good care of you. From the minute we drove on the lot in the old car, to the minute I drove off in my new car, Adam and his team provided great service. Answered all my questions. No gimmicks. Negotiated a fair deal. Best customer service experience I've had in a long time.

Mrs q

10 de ago. de 2013

Well after my horrible experience at another honda dealer near my home I wanted to deal with the o-so friendly guy kevin :0) he said he can work us a smoking deal we met him in our car search so we decided to go back to national city to have them sell us the car we have researched and saved to buy for 6 weeks. We pulled up, guys jerry and jerry took us for a test drive and drove us back into kia. We told him several times we are pre approved from my own bank and need to do is make the deal :0). We were only told they would not help us and can sell us a car for 15 thousands?? We have preaproved funds at our bank we reminded him of this 5 timed he basically called us liars and repeated he would NOT get us in the car we came to buy. We left walked over to honda talked it out with Tony and Mike were at least kinder. But was only willing to push us into a used 40 thousands mile pilot with body damage and cracks but yet still giving us a quote of 30000? For a used car wow... they had a white 2013 on the lot and remember we have 29000 to 30000 of my own money and they also refused to work the numbers on the pilot marked at only 30000. I had two awful experiences went home in tears spoke to my bank on sat they said dont go back to honda your loan is golden and you have nothing to worry about and we are :0 (. Sooooo disappointed in honda national City!

anita landingin

4 de ago. de 2013

I was treated very well. Luoise did everything to help me purchase the vehicle. I highly recommend this employee. HE is really an asset to the company

IleanaSalazar

23 de jul. de 2013

This was by far the best car shopping experience I've ever had. The staff at Ball Honda was very friendly, professional and helpful. My sales consultant, Miguel Lopez, went above and beyond in helping me get the exact car I wanted as quickly as possible and at the best possible price. I had been very nervous about going in to shop for a new car on my own but from the moment I stepped onto the lot I was made to feel at home and completely at ease about my shopping experience. Ball Honda has earned my trust because they really take care of their customers and I would recommend them to anyone looking for a new or used car.

manin1950

12 de jul. de 2013

I have been a customer for over 20 years and always have had a great experience with the cars i have bought. And the service had been outstanding.Dave Harlan is a great person and always tell me what i really need to do.

bvardiman

10 de jul. de 2013

Working with Ball Honda has been our easiest car buying experience to date. We felt very well taken care of by Bernard and Javier on our selection of our vehicle. They bent over backwards to find the car I wanted in the color I wanted. They even had the car transported from another location to their dealership so that I could have the exact car I chose. It was awesome! They are very easy going gentlemen who really want to make me happy. James was very easy to talk to and work with for our financing options. We enjoyed chatting with him while we were waiting for paperwork to process.Javier really went to the next level when he called and asked for me to say hello to my daughter Sierra. GREAT customer service professionals remember the little things like that. Joe Hernandez was very helpful with getting my phone set up in the car and walking me through a few of the essentials to get started with programming my Pilot. He was very knowledgeable and answered all of the questions I had confidently.I am looking forward to seeing them again. I almost want to hang out at the dealership just to say hi to one of the guys that helped us because they were so friendly and helpful.

ameyer1129

5 de jul. de 2013

They are very friendly and really work to make things happen. We are happy with the service received from all of the persons who helped us with our purchase.

rayalbert

24 de jun. de 2013

Went there to purchase a crv through the Costco program. It was a wonderful experience, was done with everything in 3 hrs. No hassle easy, which is unusual cause car buying can become strenuous.

bhelfman

17 de jun. de 2013

My wife Lydia, my daughter Joanna, and I were having difficulty choosing a new car for my wife. Last Saturday we had the good fortune to meet Kevin Voshel at Ball Honda and he showed us both a CR-V and an Accord. After test driving both vehicles, my wife easily made a choice of the CR-V. She is very happy with the vehicle and we have Kevin to thank.

Kwilliams3562

8 de jun. de 2013

This was the best experience ever. Everyone at this dealership was fantastic to work with. I will absolutely recommend this dealership to everyone. Friendly, knowledgable, fair, and no hassling . They just get the job done in a professional manner.

aikka90

2 de jun. de 2013

IF I CAN GIVE MORE THAN FIVE RATING FOR MR. LIMSON WELL HE DESERVED IT! HE TAKE CARE OF HIS CUSTOMER GIVE ALL THE OPTION THAT THE CUSTOMER WILL BE REALLY SATISFIED. HE WILL WORKED IT OUT ALL THE SAVINGS FOR YOUR VEHICLE. AND NO DOUBT WE WILL RECOMMEND HIM OR THIS DEALERSHIP TO ANYONE THANK YOU VERY MUCH.

KarlaGarabito

20 de may. de 2013

thank you for the hard work in trying to help me out and get me into a car. They have a great team from sales to finance. They tried and tried knowing my situtation was tough. They got me into a car and I was really happy they met my all needs. Thanks very much. - Karla.

gdrpz

3 de may. de 2013

i love the courtesy and time jesus lopez took to show us the car let us drive and do all the paper work even though that we think tht with our credit we was not going to get the car that we want but jesus work really hard to find us a bank that accept our credit and also give us a good payment... love it all the attention i will definitly will recomment this place to anyone who want to buy a new car..

deesanderson

15 de abr. de 2013

We hadn't been car shopping for over 10 years. Sadeer made the experience really easy for us. He is a good guy and we didn't feel like he was selling us on things we clearly didn't care much about. The process went smoothly and we got a great car.

Pepper999666888

8 de abr. de 2013

Kevin at the sales department was very easy to deal with and not pushy. It was the best car buying experience I have experienced to date. I would highly recommend Kevin and the dealership in general.

ilongoria2

20 de mar. de 2013

I liked the way all my questions were addressed, I had the opportunity to experience a purchase process free from stress, my needs were understood and they provided an excellent service. I would be glad to recommend it to my friends.

salloomi

16 de mar. de 2013

very courteous and professional team, efficient, pleasant, it took a very short time to find the car I wanted and it took less time to purchase the car

kensal

3 de mar. de 2013

My wife and I had been to several different dealerships while looking to purchase a new car to replace an older vehicle. We initially were looking at several different vehicles by several different vendors. Our first choice was the Toyota Venza, but when comparing it to the Honda CRV EX we felt that the Honda was more bang for the buck. Still we were strongly considering the Venza. While shopping for the Toyota, we found that we had to stop dealing with one dealership because they honestly were horrible, and then the second toyota dealership honestly was not much better. That really swayed the Honda CRV into our top spot. Ball honda was friendly, took their time with us, was not pushy at all, and met our price that we wanted to pay. Tough to say no to them when we say we want this, this, and this, and they say "ok". They even got the color we wanted and the interior we wanted to the dealership within 45 minutes, gassed up and washed. Toyota told us 2-3 weeks for our color choice. It's the little things. Javier and Romeo both helped us out and got Mike, their sales manager involved. All three were helpful and met our needs. I'm not the friendliest of people to deal with (I like to get what I want) and I was pretty stingy on what I was willing to pay, but they still worked with me. We ended up even getting the 8 year - 100,000 warranty bumper to bumper, (something I never get) because we got it for a price of essentially one major repair. The Financing department was easy and detailed, and we left happy. Service here was really good. They don't hound you, they don't bug you, they just "check in" and make sure you don't have any questions, which of course is the best sales tactic. It worked. Our long search was over and we bought from Ball. In the week following, both the sales manager and Javier reached out to us to make sure everything was going well with our purchase. A nice touch. So, yah, I hate salesman, but I had a good time here. IF you want a new vehicle, these guys are worth giving a shot.

176ska

27 de ene. de 2013

location near where I live, recomended by Navy Federal Credit Union in San Digeo. No other reason. They sat down and talked to me about the car.

Erlinda Favis

23 de ene. de 2013

Everyone was very cooperative and helpful. I am glad that the process went very well, although I found that the form for Costco Car Program was not signed and the copy was faint. I may have to go back to get a better copy and have it signed.

MarciaJahelka

20 de ene. de 2013

Everyone I worked with at Ball Honda was very polite, helpful and courteous. I used the Costco buying program, which made the process even more efficient. I test drove the CRV in November, then had to postpone my purchase until after the holidays. The staff at Ball Honda was very understanding when I explained my need to postpone the purchase and never pressured me. When I went into the dealership again last weekend, they helped me finish my search and I drove off the lot with my new CRV in approximtely two hours. Alfonoso even helped me out by driving my old car back to my house so that I wouldn't be inconvenienced. I appreciate the professional demeanor and great customer service from everyone at the dealership.

CynthiaDealerRater2012

27 de dic. de 2012

My overall experience was great. Miguel, our customer service representative was great. He explained many things I needed to know about the car and after I found a small scratch on the one we test drove, he went to find another for us to take home. The car looks excellent and drives very well. The features in the car are great including the controls on the steering wheel. We are happy with our purchase. Thank you.

Laxlod20

4 de nov. de 2012

came here to buy a new civic the service from the salesman was outstanding never felt pressure .the car buying experience was awesome.everyone at the dealer was a great help especially loui.im definitely going to come back to buy another vehicle.

dmcm131429

3 de nov. de 2012

You guys were great!! The way you all were empathetic with the the loss of our previous vehicle was commendable. thank you all so much.

grantdayusa

8 de oct. de 2012

Raul and Christian provided me with exceptional service! Buying a large purchase, especially a usedcar, can be a stressful. In this situation dealing with professionals, they both made the experience easier and offered clear and straightforward answers to my questions asked. I would recommend friends interested in purchasing cars to them. Per the lower grade for the Quality of Work comes from items on the car that still need to be repaired (i.e. small scratches on paint, touch up painting on portion of bumper, alignment (steering wheel at a 1 o'clock position), detailing inside and out, adding missing back seat floor mats and passenger door handle part). Raul and Christian were open and very helpful to make sure all will be to my liking. I will have an appointment made this Thursday for work to be done at their Honda shop. I have high expectations that all will meet Honda's Certified Standards, so once I evaluate completion of work, I would be happy to add my further remarks, and over all score (hopefully a Great review). Thank you. Grant

teressatomaiko

28 de sep. de 2012

This was my first purchase of a new car. I was very nervous. Sam was reassuring on the test drives. Sam and Greg answered all my questions about each vehicle. Sam and Greg were very patient even when I it took many hours for me to decide on which vehicle we would purchase. I am confident that Greg got us the best price with the best interest rate. I would recommend Ball Honda and would purchase another vehicle from them again.

beejae12

16 de sep. de 2012

I had an excellent experience with Ball Acura. I would definitely recommend this dealership to my family and friends. The friendliness I received was definitely a factor on my purchase of the vehicle.

yweir

14 de ago. de 2012

Javier Galindo and all the Management staff, went out of their way to make sure we received the best price on the Honda Insight we purchased.Javier explained everything in great detail about the car we purchased and made sure we understood everything and followed up with us the next day to make sure all went well. Our experience with Ball Honda was very rewarding and we will definetly refer customers to them.In addition the process of the finacing and closing of the purchase went very smooth and we were very impressed with the way everything was explained to us and the time and care the accounting department took to make sure we receievd the lowest interest rate for our loan. Overall our experience was Fantastic !!!! We will definetly go back to purchase anothe rcar form this delaership. Thank you !!

ebola13

1 de ago. de 2012

I was recently involved in a car accident in my 2002 Honda Accord. Since the time I purchased that car at Ball Honda it had only been serviced at the dealership. Dave referred me to Fix Auto for the repair work and even drove with me over there. When my car was totaled by my insurance company Dave and the staff went above and beyond to help find a way to get me into a new Accord. I never felt pressured by the staff and the entire buying experience was a welcomed relief during a very stressful time. While test driving my new car Kevin was helpful in explaining the features of the car and well informed. Jim explained the different financing options and I was able to walk out with a car I love and a payment I can live with.

clerkkent

3 de jul. de 2012

My wife had a great time with Javier. He was very funny and a pleasure to deal with. Everyone was great, but Javier was just totally awesome!! My wife was so happy when we left and Javier made sure we left with a smile on our faces. Very cool!

laurak1975

6 de jun. de 2012

I had the best experience at Ball Honda. I knew I wanted a Honda so I didn't need a hard sale. I'm a first time new car buyer and I knew what I wanted. Ricardo was great. He made me feel like I was buying the car from a friend. We found the car I wanted and took it for a test drive. When it came time to negotiate, everything went very smooth. I told him what I wanted and he got it for me! Although Ricardo was always professional, I still feel like he was on my team. The boss came out. I can't remember his name but he was awesome too. He sat down went over the agreement and BOOM! I got a new car! Then it was off to financing, Arthur was good. I knew this was the real negotiation and Arthur was a pro. He guided me through what he recommended but was respectful of my wishes. I was able to get what was important to me and the value of my new car. Again everyone I came in contact with at Ball Honda was friendly. My car buying experience was a good one. The three people I worked closest with were awesome and I am a happy satisfied customer! Thank you! I plan on returning for my next car but I don't expect to be there soon!

aldos

31 de may. de 2012

I havnt bought or leased a new vehicle in about 4 years, when I decided to, I went for a honda accord, the sales man (Sid Jallo) was so helpful in helping me figure out what I could be approved for and to make sure to stay in my budget. the fealership was very nice and clean and every staff member that passed by me always said hello, I accomplished alot over the phone with mr. Jallo so when I was at the dealership the whole transaction was a little over an hour. I am definalty recommending Ball Honda to my friends and family. and I will continue doing business with them when my lease expires.

JJM3rd

29 de may. de 2012

The entire experience at Ball Honda was a pleasure.Kevin, Greg and Art were professional, courteous and knowledgable.In this day of social networking and non-human contact, it was nice to connect to a person and receive the superior service that they provided.I would recommend Ball Honda to anyone wanting to purchase a new or used car.Selection, value and service.That's what it is about.Thank you for making my wife's Birthday present that much richer.Best Regards,Joe Meyer

milleyi

25 de may. de 2012

I used the costco auto buying program. The attentive and courteous service from Louie was exceptional. The "Costco" price was good after some adjustment. I was told that CRV in-stock models have an installed accessory package (wheel locks, cargo mat, etc.) that adds to the price.

nptrophy

18 de may. de 2012

Top-notch dealership with top-notch people! We have been buying cars from Ball for almost thirty years and it's always been an enjoyable experience from picking out a vehicle to signing on the dotted line.

Angelica Vendiola

14 de may. de 2012

What can I tell you that you don't already know? Your team is AWESOME!!! From beginning to end, everyone was very attentive to my husband's and my needs, concerns and most importantly their willingness to listen and make sure our questions were answer to our satisfaction. Starting with Javier Galindo Sales Consultant then Albert and finishing with Jim Dunning your Finance Manager...WOW!!! what a TEAM and purchasing experience. Their professionalism, courtesy, knowledge and efficiency is outstanding! They are truly JEMS and represent your dealership very well. Pride yourself in having them as your representatives, they are truly a great asset to your dealership. It will give me great pleasure and pride to recommend them to my family, friends and community. On behalf of my husband and myself, THANK YOU! THANK YOU!! and THANK YOU!!! It was a WONDERFUL purchasing experience!

mprig78

14 de may. de 2012

Walked in looking to buy a new 2012 Odyssey. Worked with both Kevin and Tony the overall Sales manager. Their overall approach was far from pressuring. On the contrary they were transparent, flexible and down to earth. If you understand that they're running a business and expect a reasonable profit, they'll show you the same respect in understanding you want a good price on your new vehicle. Also traded in a Suzuki and was given a trade-in price that was on par with the offer from Carmax I received earlier in the day. All said and done I didn't walk out of their with a steal (which you're likely not going to be able to do when buying a brand new Odyssey in May) but the experience was pleasant and the folks I worked with were great. I live out of town but I'm hoping to time service visits specifically so I can deal with Ball Honda. When you go ask for Kevin.

one-year-old-honda

14 de may. de 2012

These three guys were unfailingly honest and interested in our happiness with our choice. We ran them through the wringer for 18hrs over two days before we said yes. We got the perfect (for us) one-year old used car for a great price. When we couldn't make up our minds they gave us room and treated us with respect. They even escorted us to the best Mexican restaurant in the area and left us alone when we needed a break and some time out to think. Finally, the finance guy who collected the check at the end was just as nice. I would recommend them to anyone for a new or used car. My wife and I had a great experience.

aegarnica

4 de may. de 2012

I got a great deal when I bought my new Honda Accord. They had the car I was looking for in the lot. The manager was very accomodating to my needs and wanted me to feel good with my decision.

jvzandt

16 de abr. de 2012

I was in the market for a new Honda Pilot. Ball had the model and color I wanted on the lot. Kevin Voshel had assisted me about 3 months ago when I was shopping around and I contacted him last Friday when I was ready to purchase a vehicle. Kevin is most professional, the type of expert sales consultant you most desire to do business with. Greg Manes negotiated a very fair price and we closed the sale in a friendly and agreeable deal. For the sales and registration paperwork, the young lady in charge of that was very efficient and quick, quite pleasant in assisting.We were in and out of the dealership within an hour and had a great experience. I usually use a car buying service to purchase vehicles due to the normally painful buying process. Ball Honda is within two miles of my business in National City. We are Chamber of Commerce members, so this time I shopped locally and it turned out to be a very positive thing for us. Matter of fact, Kevin delivered the new Honda Pilot right to my boatyard when it was ready to go. How delightfully convenient!The thing that makes a business work is the quality of the people that are there to serve the customer. Kevin, Greg and everybody at the dealership are top-notch pros and I'll do business with them again. Thanks for the wonderful service!

ricardo sanchez

12 de abr. de 2012

I will like to said thank you to Ball Kia, Especially to the Mgr. Richard and Oscar (sales)they provide me with several options and we come up with the best both (Win - win situation)there where no hussle, even the car that I choose they didn't have it in their lot, they had to located thru all the dealers in San Diego... untill they found the one I requested in Los Angeles, CA. They did everthing for me to get what I wanted. Thank you again for all your assistance.Ricardo

drbailey86

30 de mar. de 2012

One of the better experiences we have had in purchasing a new car. We felt there was no pressure to purchase. Sadeer was very friendly and accommodating yet professional. Little haggle over value of trade in, thus a 4 on the price rating.

treasar

26 de mar. de 2012

great customer service!the person helping us with regards to the vehicle was very knowledgeable and he is efficient with regards to the details. good job so far. my only concern is the pricing. but overall is great.

sdcub4beef

25 de mar. de 2012

Warm, friendly and knowledgeable staff! I had just dropped in to take a look and a possible test drive on the new Kia Optima. Tim approached me with a big smile and very eager to help me. I really had no intention on buying that day as I had been test driving several makes and models from various dealerships and especially until I had gotten a chance to test drive the new Cadillac ATS which is due out the summer of 2012, but once I drove the Optima SX-Tgdi, I was hooked! This car is very responsive and handles excellently! The price was right, too! Tim and his managers helped get me to some numbers that I could live with and we soon struck a deal. I was driving my new car home within a matter of a few hours. Thanks to all the staff for a painless buying experience! I would highly recommend this dealership to anyone in the market of buying a new or used vehicle.

longie27271

12 de mar. de 2012

My experience with everyone I mentioned was exceptional; with the exception of the sales manager Mike Vallarelli. He was a complete idiot. He would not even acknowledge what I was asking him; in fact he told me either I was going to purchase the vehicle his way, or he was not going to sell it to me! I was irate for his total lack ,of people skills,and quite frankly somewhat amazed that he would let me walk without making the purchase. When I told him fine than I wouldn't buy the car, he put a gentleman named James Dunning on the phone. Mr. Dunning tried to make excuses, that possibly Mike didn't understand what I was asking him, and apologize for Mike's lack of professionalism, and courteousy, but my mind was already made up about him he was a total JERK. Only because of James, Dave, and Kevin I purchased the vehicle. I will never do business with that other gentleman Mr. Vallarelli again, if he is the only sales manager that I must deal with, this will be the last vehicle I will purchase at Ball. If you have any questions about my experience with Mr. Vallarelli, please call me at (619)654-1084, and I will be very happy to tell you excactly how he treated, and disrespected me and my wife. Thank you for everyone else who helped me, they were great. It is unfortunate that I was compelled to rate my experience at Ball with the lower marks, but it was because of the major ordeal with Mr. Vallarelli that drug all the other marks down. The survey asks for overall, and unfortunately he had such a negative impact on my experience at Ball that it greatly affected the overall rating, sorry but I had to be honest and I told James Dunning that I was going to give the dealership poor marks because of that JERK, Mike Vallarelli.

rsflores

11 de mar. de 2012

The team was very friendly; it was like we were at home. This was our first new car that we purchased and we are glad to have purchased it at Ball Honda with Sadeer.

archijimple

3 de mar. de 2012

All of the negative perceptions that I have with car dealers have been changed to positive. In the past, I've had bad experience with a nearby car dealership (Mc*une)and felt cheated and taken advantaged of by them but Ball Honda was the opposite. I left with no negative feeling and was quite happy about the purchase/deal with them. I will definitely come back. I hate writing reviews but I'll make an exception for them. The salesperson I've dealt with is Romeo, you should ask for him too.

Mfulinara

2 de mar. de 2012

The sales consultant has a smiley & cheerful face the moment he welcomed us. He is patient, knowledgable & really helpful. He did not give up so easily on me being a prospective buyer. He also worked well with the employee who closed the deal & the finance lady as well. Due to the holiday, my auto insurance took the day off so the dealership provided me the coverage not just a day or 2 but for 3 days so I can drive & enjoy my car home. Overall, the people I dealt with are awesome & they have a good teamwork. Thank you.

franzdmarino

2 de mar. de 2012

Just a little disappointed because we were not able to see the actual Honda Civic EX Sdn we bought until the final send off. We were dealing while just looking at the model car in the show room, expecting that we're going the get the exact same features like privacy (tinted) back windows and all in the black Civic EX Sdn in the show room. Since we didn't like a black color car, we requested for a silver one which they said they have on stock, so we started the deal and agreed. But then again, we didn't ask to see the actual silver one we were buying, because we assumed the whatever features on the model car in the show room are also on the silver one we're dealing with. Make the story short, we signed all the paperwork trusting and expecting all is the same in the car as in the one in the show room. BUT apparently not... it didn't have the spoiler and tinted back windows (all physical we saw in the model car we were dealing off of), but we got the rate posted on the wind shield though. We asked another sales rep outside about them, and he said, "did you ask for them?" We said, we assumed we didn't have to ask because they're all showing in the model car inside that we dealt with. In the end, the sales rep said, "those are optional and cost extra." It was late at night already, and I didn't want to undo all the paperwork and wasted all the talking and all that. So, we decided "OK", we will just vent it out at the survey, so here it is...HOWEVER, please don't take it negative out of those employees who assisted us. THEY WERE ALL GREAT, FRIENDLY WITH ABOVE-AND-BEYOND CUSTOMER SERVICE SKILLS! KUDOS TO ALL OF THEM!!! THANKS SO MUCH! :)Still, we're disappointed that our new Civic didn't come with privacy (tinted) back windows. :(Thank you...

mike

23 de feb. de 2012

We went to look at Acura vs Honda, and the salesman was very knowledgable and friendly. He explained the differences and all the options on the car very clearly. There were not any games when it came to negotiating, they got right to the bottom line and it was clearly a great deal. I would highly recommend them.

mgonzalessoobahk1

14 de feb. de 2012

Ball Honda in National City is an excellent place to do business at. Their Service Department is excellent. They don't lie and try to make stuff up or then tell you that you need work on your vehicle when you do not. For example DCH HONDA OF TEMECULA WILL RIP YOU OFF AND SUCKS. I used to take my vehicle to DCH HONDA OF TEMECULA but their service now sucks, has gone down hill and they could never fix my Honda Pilot properly. Finally took it to National City Ball Honda and Ed Gorman had his mechanics figure it out immediately and had it fixed. No playing games there. I then went back to DCH Honda in Temecula again for another small Honda Civic and the Service guy could not even quote me a price on it until he talked with the mechanic. It was a regular item on their list also. Wow, they are stupid to say the least. I called National City Ball Honda and again took my car there and they fixed it without any problems. Do yourself a favor and see Ed Gorman at Ball Honda in National City. He will fix your car right the first time without trying to bs you into thinking more needs to be done. I'm in law enforcement. Trust me when I say that Ball Honda in National City has excellent service.

fhqp2000

14 de feb. de 2012

Car was not ready to be purchased. I have to go back to get floor mats, cleaned, and possibly a battery or electrical issue checked out. 2 days after leaving the car lot the car failed to start. Initially when we looked at the car the battery needed to be charged, sitting idle the battery had discharged somehow. Points to an old battery or other serious electrical problem that needed to be addressed before purchase of the car. The sales person was extremely helpful and all the staff was courteous and friendly. I give them high marks for that. The finance person was very helpful also. However, the carfax report took several times to be delivered to us. The had the VIN number incorrect and this almost killed our deal. The tag information was also incorrect and I had to point this out too. Again, slowing the process down. We were there for about 5 hours very late in the day so I expect that this poor performance was due to being a very busy sales day and it also being late on a Sunday. So I didn't mind overall. Everyone appears to be willing to go the extra mile to correct the mistakes so in the end my overall experience with the dealership and the staff is positive. I would recommend to a friend.

joshvill

13 de feb. de 2012

Very friendly staff and they worked with me to get a car within my affordable price range. Smooth buying experience, especially for a first time buy.

lstapleton

3 de feb. de 2012

The Ball staff went the extra mile to get me into the car that I wanted. The availability of the model that I wanted was very limited but they found one in LA that they were able to acquire for me. This was the most stress-free car-buying experience I've ever had. I highly recommend them!

sjarjis

1 de feb. de 2012

i would recommend the dealership for the great service, kind staff and undersanding what the customer wants. Also, not pressuring the customer into buying something customer doesnt want, They sat down with us, explained and went over everything, payments methods, what were looking for a car, and helped us pick out the right car. Thank you ball Honda

jbaez

1 de feb. de 2012

Mr Louie is Very Friendly . As a first time buyer, we really have a lot of questions and don't know where to start when it comes on selecting the right vehicle for us. He assisted us on his excellence and he's really professional. We are happy and had a awesome experience.

lopezblanks

31 de ene. de 2012

Both Mr. Bello and Mr. Maness were very helpful and attentive. They made the purchase of my Honda Civic smooth. Mr Bizzarro was also very helpful with my auto loan.

juanin60

23 de ene. de 2012

MY WIFE AND ME JUST ENTERED AND WERE INTRESTED IN A CRV, BUT OWER MONTHLY PAYMENTS COULD NOT COVER THE PRICE, THE NEXT THING WE KNOW CHUY WAS GETTING IN AN OUT OF HIS CHAIR UNTILL HE TOLD US HE HAD A MONTHLY PLAN THAT COULD WORK, BUT IT WOULD HAVE TO BE A DIFFRENT CAR BECAUSE OF EXPENSES, SO I ASKED WHAT TYPE ? LIKE FILLING THE GAS TANK IT'S NOT THE SAME IN PRICE BECAUSE OF THE SIZE IN GALLONS, THIS ONE HAS A TRUNK PROTECCION IN CASE MILK FALLS INSIDE THE TRUNK, JUST TAKE IT OUT, WASH IT WITH A HOSE AND DONE, WITH THEE OTHER ONE IT DOESN'T HAVE THAT OPTION, THE COLOR THAT MY WIFE WANTED WAS SUPER, SHINNY SILVER SO DUST AND MIST CAN BE CLEANED OFF RAPPIDLY, A VERY NICE AND STABLE CAR THE HE SHOWED US, THERE WAS NO HURRY UP AND TAKE IT, THEY GAVE US EASY MONTHLY PAYMENTS AND THE SALE WAS DONE IN 3:25 HOURS, WITH INSURANCE INCLUDED OUT THE DOOR. OH I FORGOT TO SAY THIS CAR IS WORRY FREE, THE WAY CHUY EXPLAINED IT TO ME, I CAN TAKE IT IN 3 YEARS LESS THAN 36,000 MILES AND I AM COVERED 100%, AND TAKE OUT ANOTHER ONE, OR DECIDE TO BUY THAT ONE, IT'S UP TO ME, GREAT SERVICE AND KNOWLEDGE OF WHAT THEY ARE SELLING, I DO RECOMEND THIS DEALER SHIP.

happy18

30 de nov. de 2011

We heard about the dealership from our son. He had such a great ecoerenice there we deceided to go there also. THey are very friendly and helpful. Our experience was very nice. Thank you so much.

keliinoi87

13 de oct. de 2011

very good service! helped myself and my wife in choosing the best deal for our price range and getting a few extras with out spending way more money! Even though it was late in the evening our help did not start to push us away to try and get home they stayed and made the process as quick as possible with no errors!

Laurarojas33

2 de sep. de 2011

Joe was very nice to me he offer the best customer service n had greg maness work wit me i will refer u to anybody i thank ur service ur the best

pesina7

25 de ago. de 2011

The dealership is calm and not pushy but moves to make a deal. I was not intimidated by the finance people at the end of the sale. The salesman Javier is very charming and follows through. John in service helped me with several small questions and keys already. I feel at peace when I am there which is rare in a dealership. I love my car, the service I received and the deal they gave me. This is about the 4th new car I have purchased and the best experience ever!

janeybluebird

20 de jul. de 2011

I couldn't be more thrilled with my new car, a 2011 Honda Accord LS !!!!!! it is such a beautifully crafted car, feels like it was made especially for me.. from the moment I walked in to talk to Dave I felt like I was part of a "Family", and realized that my dream of owning a car IN MY NAME would soon be a reality, I was floored and speechless, and felt that this truly was A Gift from God, I had no hope of ever owning a Brand spanking new car, but Dave, Greg and the Guys, showed me how it could be done..I was truly blessed...Thank You for all you have done for me, your dealership went the extra 'mile' for me...Thank YOU, everyone, and especially Dave, Greg & John for having confidence in me, the trust, encouragement and believing, when I didn't at first.. I am so Happy with the car and I love Ball Honda, and will continue to be a Loyal Customer for years and years to come.. Thanks Again.. if I could rate higher than a 5 star rating I would !!Janet Cwik Bewickproud owner of 2011 Honda Accord LS

zoewillow

19 de jul. de 2011

Everyone at Ball Honda is friendly and professional. We loved our New Car Experience. We gave our 2000 Honda to our Son, and bought a New 2010. We are extremely pleased.

scrapgirl91

17 de may. de 2011

It's been ten years since I purchased a new car and I was really nervous. After meeting with Sadeer and going through the process, I felt a lot better and totally happy! He's a great asset to your company because he goes above and beyond. I will definitely recommend him and Ball Honda for future vehicle purchases.

hondo

7 de may. de 2011

Great assistance from Greg & Sid, looking forward to many years of good service from Ball Honda with the help of Dave Harlan! Have not bought a car in many years was rather hesitant at first but this expericence turned out way better than I had expected, only hope it continues.

sweetie50

4 de may. de 2011

Honda's are the bestBall Honda is the best dealership in San Diego. I should now this is my 6th purchase from them. No in your face sales rep, answered my questions with ease, worked within my budget, I do recommend this dealership to everyone I know whenever I can.

evanjina

21 de abr. de 2011

The dealers offered great customer satisfaction and service to provide me with the vehicle that i wanted. They were friendly and worked out the best deal possible for my new car and did their job in making the customer happy. They went over all the details and suggested the better route for me. Will do business again in the future!

ccoladilla

6 de abr. de 2011

Romeo at Ball Honda provided excellent customer service. He was very knowledgeable about all the cars and explained all options associated with each model. The finance team was able to accommodate my price range to the best of their ability. While I expected a better value on my trade-in, the team worked with me to fit my budget.I would definitely recommend Ball Honda to other customers.

pyano777

1 de abr. de 2011

My wife and I were going dealer to dealer looking for a new car since I got in an accident and my car was totaled. We finally came to Ball Honda and fell in love with the 2009 Honda Fit! It really is a great car. It's not so much that the people are messed up directly to your face here at this particular dealer, it's just that there are people there who seem to have no pride about their work. Rich Reinbach was a manager and he was actually very caring, but I don't envy his job at all. He works with people who seem to either have no integrity or are so blind to their incompetence that they just keep working there with no problems. There were a number of issues we had with this dealer that made us furious and my wife normally does not get angry easily. First of all, the sales person was ambiguous on which car we'd actually be driving home. Minor, but these things add up. When we went inside the room to sign papers, we asked that we change the credit card to be swiped because we remembered that that card was near its max. We wrote the new credit card info on the paper and he said he'd take care of it. The guy ended up swiping the wrong card anyways causing us to have to pay a overcharge fee. The dealer didn't do anything to compensate. Then when we drove the car home, the antenna on the car was missing and I noticed that there were some paint chips near the door handle. The detailing on the car was poor quality too. At this point, my wife is already regretting we came to this dealer. I call the dealer and he says to come by and pick up the antenna and tries to tell me that we don't really need. The radio would work out without it. I listen to mostly AM radio stations, and I do NEED it!!! That day I'm supposed to drive there ( I swear I'm not making this up) my battery dies! I realized that my headlights were on for about an hour accidentally. But this should be a new battery!!! How could the battery die within an hour of the headlights being on!!!! So I take responsibility for that, but my suspicion was that the battery was not as new as I thought. I call the dealer to explain all that's happened to us, and all he says is... "Come in for a free car wash!!!" I DONT'T WANT A FREE CAR WASH!!! I want compensation for the overcharge fee on the credit card and a car that has all the accessories on it when I purchase it, scratch free with a brand new battery!!!! You already failed on that. He made no further attempts to appease me and I never heard form the dealer again. We regret coming here.

rebeccaz

1 de mar. de 2011

I have been going to Ball HOnda for the past 10 years and have discovered year after year that their entire staff is dedicated to superb customer service. From the buying process to servicing my cars- they exceed my expectations everytime! I may be able to find slightly lower prices online- but I know it's worth a little extra money to be taken care of so well. Rich Reinebach in Sales always makes sure that I am comfortable with the price of my car (no pressure ever!)and Dave Harlan in Service is straight with me when it comes to maintenance. I recommend my friends and family to Ball everytime.

J THOMAS

21 de ene. de 2011

Agreed to price on Jan 2nd and was car was FINALLY ready for delivery Jan 11th!!Car was NOT COMPLETELY DETAILED and showed a lack of "Attention to Detail". Body shop also demonstrated a lack of "Attention to Detail" by not correcting "agreed to" paint damage.Another salesman was not totally truthful when questioned about which fluids & filters had been replaced. And a sales manager tried to convince me a large dent on the roof (close to the moon roof) was there upon agreement to buy? Both were wrong!Was told 4 times the car was ready for pick-up...and it WAS NOT.I would recommend the dealership to others, but only if they contacted Chuck.

icolon

18 de ene. de 2011

Louie Limson, was great, he took care of from the first time I step on to the ground, everybody was friendliness, my overall experience was great, could not be more happy with my new car and price. The financial person was great, he told everything i need to know with the price of the car. overall I had great experience, Great job!!

nardagna

5 de ene. de 2011

This is my third Honda from Ball Honda The first purcahse was a Civic in 1993. Since then I have purchased a new 2005 Accord and a used 2007 Accord. I have been satisfied with all aspects of the transaction. Additionally, I have my Honda's serviced at Ball after the purchase and will not go anywhere else.Ned

jeo619

4 de ene. de 2011

Felt very comfortable the whole time I was there. I felt Salesman Miguel Lopez was honest, sincere and well informed of the vehicle. Tom the Finance Mgr was also very welcoming and helpful. Did not feel pressured, felt they were also looking out for my interest.

gaysy11

17 de dic. de 2010

The price was quoted as soon as I provided all the details on the vehicle I wanted. The car was prepared as soon as I accepted the offer. Both Bill & Alfonso were extremely friendly & professional & prompt service was rendered as paperwork were completed by Edith.

pursued

30 de nov. de 2010

My family purchased an Odyssey last night at Ball Honda. BEST experience I have ever had in my 25+ years purchasing/leasing vehicles. Rich Reinebach and Frank Ortiz from Internet Sales beat my best price over the phone - ABSOLUTELY NO HAGGLING - really liked their approach! We arrived at the dealership and they were cordial and well prepared to have us meet with the Honda Certified Salesman, Romeo Bundac. This gentlement knew the Honda line extensively - as if he built the vehicles himself. Other salesmen should take notice as he was very polite, patient and NOT pushy whatsoever. He moved us along to the Finance Manager - Jeff Spitz. Jeff explained every item on the contract - it was swift and painless and EXACTLY what was promised. He is a true professional. We will DEFINITELY refer people to this group. Mr. Ball; well worth the 30 minute trip to National City. Thank you

Unlimited

26 de sep. de 2010

I went to Ball for a surging idle. I had to pay them $75 to diagnose the problem. They said it was a idle air control valve problem. Seemed like a simple repair. I had changed one on another of my cars in the past and it was an easy job. They quoted me over $750 to change a part held on by two screws near the top of the engine! Unbelievable! I went to a private repair shop and they charged just over $150 total for the part and everything. They also addressed a rear brake issue that Ball overlooked. Would never waste my time at Ball Honda again... they are ripoff artists!

raldz

15 de jul. de 2010

A salesman got me into buying a Civic from them, they were very helpful that time (of course!). 55K miles later, my check engine light went on, they just erased it and said nothing is wrong. Additional 20K miles later my engine started to surge and hesitates.. I know how engine works and have a service manual myself, I asked them to take a look at it and specifically check the sensors (Oxygen) and timing belt since I hade the belt replaced recently. I even told them I'm willing to spend money just to have it fixed. They said nothing is wrong and it's working normal. I did my own research and had all the other things that may cause the problem fixed first (cheaper first).. my last on the list are O2 sensors and timing belt since they cause more.. +5K miles later my check engine light went on and I WAS CORRECT! It was the O2 sensor!! I was very disappointed because if they did test my sensors (which I told them) for continuity and resistance, I could have replaced it first and save me some money! But I was wrong in trusting them and looked the other way because the dealer says they are fine! Now, the best part.. I called Parts Department to check availability and pricing for O2 sensor, they quoted me for $330, I asked them why is it expensive because Honda at Lemon Grove is offering it for $223 dollars, the guy just said Ah!, we're different company", and hung up! Didn't even bother to see if I could get a discount!... I'm fixing my car by myself because they can not fix it in the first place, and now I get this treatment?...Fine then.. I'm almost done paying of my car.. my next buy would be a Honda Accord and it will be from Honda at Lemon Grove! (I've seen a lot of good reviews on them)... never will I come back to Ball Honda...

Mileena619

23 de sep. de 2009

I purchase my first brand new car here at Ball Acura. Of course they are NICE??? They are trying to sell you something right? After my purchase they are like a two-faced clowns. Just to get to the point. I got my wallet stolen out of my car by a sales men and the receptionist gave three stories how it was found. TWO days later???? They found my wallet with my money MISSING.

sarahvc

26 de jun. de 2008

I bought a 2007 honda civic ex thinking I was upgrading my 1999 honda crv and it turns out I was wrong. I had nothing but manufacturer defects (about 4 so far) and when I came in to get help in fixing a crack rim they were unhelpful and gave off the impression that it was not their problem. They told me that since it was an after market product it was not their concern, but it was utterly ridiculous because everything from that car was bought from the dealership. I was outraged for their lack of concern and I wanted to be understanding because I naively thought that Honda takes care of its customers. I was obviously wrong because I sat in that dealership for THREE hours waiting for some kind of result and I came out there only gaining a huge headache for my problems. It took my initiative and complaining the next day to see any results. I highly advise anyone interested in a Honda to not go through this dealership.

choo

9 de may. de 2008

I took my 2005 civic, which was under warranty, to them to replace my brake pads. After they were replaced, I noticed a squeaking, so I took it back. They said it was nothing. Then I took it back again, and again one more time. They said it was normal. So, I waited. Now, a year later, I'm not under warranty and have had to pay over 700 bucks because these guys screwed up my brakes and decided to tell me that it was nothing.

gopher

20 de abr. de 2004

Service on a 1999 prelude was horrible

Srikumar

22 de ago. de 2003

The are horrible in taking care of customers.