TL2016

19 de sep. de 2016

I would never recommend this place to anyone! To start off I was strung along regarding my financing for 3 days, they never even checked with the financing company that I requested they check with on multiply occasions. Them I was lied to that they had a solution and when I arrived it was under a completely different company. I have yet to get my second key for my vehicle, After a month of having my vehicle I just got my paperwork. They have called me twice saying that they are missing information. Both sales persons I worked with have been fired. I still don't have my new stickers for my tags because they just started processing last week. I called 5 days after the purchased and checking my credit report to tell them I wanted to walk out of my contract and never heard back from anyone... This has been THE WORST EXPERIENCE EVER IN MY LIFE purchasing a vehicle. They lie, cheat and steal to get your business... hey I guess that's just a used car sales men for you!!!

Pattie Dale 0202

3 de sep. de 2016

All the employees we dealt with were very nice and pleasant to deal with. They were also knowledgeable .The finance department was very efficient and the paper work was finished in less than a half hour.

nanny625

31 de ago. de 2016

The efficiency of the dealership and the salesman,Joe Lyon, was very reqarding. All questions were answered and the salesman was interested in treating the customer fairly and not just selling a car.

sunflower5468

30 de ago. de 2016

For the first time in 18 years my husband and I decided to try a different Chevrolet dealership and we're happy that we did. We told our salesman John Bausch how much we wanted for our monthly payment to br and he delivered. We bought a beautiful blue 2016 Chevy Cruze and we couldn't be happier. The car gets great gas mileage and that works great when you drive 90 miles one way to work. The finance manager worked with us to get the payment we wanted. We enjoyed everyone at Bayside and their willingness to make the deal run smoothly. We will definitely go back when we buy our next vehicle.

Keith Gatto

23 de ago. de 2016

Dealership willingness to do what customer wants & come in at an acceptable price. Service department has great srvice also. I purchased a Toyota Highlander, below only has Chevy as an option.

Marciahorn

23 de ago. de 2016

I don't know how she did it but Amy summarized my needs 100% when she put me in the perfect car. I went in frustrated and in need of a new vehicle, minutes away from signing off on the purchase of a new Ford from an awful Ford dealership in Prince Frederick. I just thought I would check one last place before committing. Well everything I wanted and needed from a vehicle plus bonus sporty features that I had considered too luxury, she found for me in minutes. At a price well within my budget! Then Juan jumped through hoops to get the financing and now I am proud to have my first real car loan and a brand new car in my name alone. I had to hug them both when it was all over. EXCELLENT CUSTOMER SERVICE ALL AROUND!

Silverado 16

19 de ago. de 2016

We didnt feel pressure or anyone over the shoulder kinda thing. Pleasant people nice atmosphere. We felt so much more comfortable at this dealership than the other chevy dealership we have used.

VM$123

19 de ago. de 2016

Josh Harris was an excellent and knowledgeable sales person and was helpful throughout the process of test driving and purchasing my 2015 Chevy Camaro. By contrast, I was provided an incorrect total estimate by management for the subject vehicle that represented approximately a $3,500 difference in the overall price of the subject vehicle. However, I note my car care package was upgraded from 3 years to lifetime. Additionally, the posted description of the subject vehicle advertised it had "All Whether Tires;" however, the invoice stated performance tires, which are not suggested for fall/winter driving. This is tantamount to deceptive advertising and will cost me ~ $1,200.00 according to an estimate I received from Bayside Service staff. Nevertheless, I am enjoying my 2015 Chevy Camaro thus far.

Dan C

7 de ago. de 2016

I had a great experience buying our second vehicle from Bayside. Steve Johnson is a great guy and salesman, very accommodating and personable! Both my wife and I have been very happy with our vehicles and we truely are Bayside for life! Thanks for taking care of us!

Mike20657

2 de ago. de 2016

Great people, Great Owners, Great facility. I considered a Colorado verses a Silverado then preferred the 4WD Crew LT Z71 for the ride, size and 20% discount to good to pass up.

Colin P

26 de jul. de 2016

We went out looking for a new vehicle and came across Bayside. We were greeted promptly and had an overall great experience. Instead of purchasing a new vehicle from another dealer, we ended up purchasing two used vehicles from Ryan and Bayside. The whole experience from start to finish exceeded our expectations. I would highly recommend purchasing a vehicle from Bayside. They weren't pushy at all, and went out of their way to help us through the whole process. Due to this, we will recommend to our friends where to go when looking for a vehicle. Kudos to the whole staff.

Julie H

21 de jul. de 2016

By far this is one of the best experiences of buying a vehicle ever! Everything was ready to go the moment we walked through the door - Steve and Josh had all the paperwork in order, we just had to sign and then drive our new truck off the lot. Thank you to everyone at Bayside, especially Steve for all his hard work, for making this transaction an easy, painless experience!

Tracy Nalley

20 de jul. de 2016

I called Bayside Chevrolet to purchase a vehicle. I wanted a certain vehicle and color, and they had exactly what I was looking for to buy. Amy had all the paper work ready for me and my new car was clean, and pretty when I arrived. Amy made the process easy and quick, since my time was limited. Juan made finance a breeze. Thanks everyone at Bayside for helping me with my New Car!!

Benjamin Staniewicz

10 de jul. de 2016

I would of given 5 stars but when I returned to get a item from my vehicle I traded in parts were stolen out and nobody tryed to help find or consider to replace for me.I would recommend holly Sweeney to anybody trying to bye a new or used car. She showed such professionalism and truly cared about what I wanted and that made me feel I was being treated like a person not just a sale.

Rav2016

5 de jul. de 2016

Hewston Rodney, Mike Wang and Josh Siegel worked with me to get me to a place of comfort and ease. I dealt with another dealership and I was left with a lot of apprehension and fear. The guys mentioned above was patient and helped to restore my faith in the car buying again and I would definitely return again and recommend these guys (Hewston, Mike and Josh). If go by Bayside ask for Hewston Rodney to the process. Nadine K

AnnaS2016

19 de jun. de 2016

Steve Johnson was a phenomenal salesman. He was patient and thorough as I asked a lot of questions regarding the vehicle. He was very responsive over email and by phone. I LOVE my new car and Steve made sure I was taken care of. We will definitely be back!

DaveH

10 de jun. de 2016

I came to Bayside looking for a car for my teenage driver. I met Steve Johnson and I explained that I needed a safe, reliable used car for my daughter. He set me up with a Honda CRV- low miles in good condition, great price. He took extra steps to make sure it was especially safe by making sure it had new tires, brakes and headlights. He took care of everything and had the car in excellent condition within 24 hours. I was amazed by the condition of the car. I highly recommend Steve Johnson and Bayside. You and your family can trust them to take care of your needs.

Chrisrausch

5 de jun. de 2016

The people there are very friendly and accommodating. It was quick and painless. They made it very simple to set up the financing and helped us choose the right car. Cindy Holcomb and Mike Austin were excellent.

chri

2 de jun. de 2016

I drove from NC to Bayside Auto Group to buy a Toyota this past weekend. Steve Johnson helped me and it was a great experience from start to finish! Would recommend them both if looking for a new or used car!

miker

1 de jun. de 2016

From Sales to Service, I am convinced that Bayside is an exceptional dealership and truly does care and strive to win your business. I'd never been to Bayside before. I was interested in the Chevy Cruze and found what I was looking for listed there online so I decided to swing by. Upon arrival, I encountered Steve Johnson who accommodated my request to have the Cruze I was interested in brought up front so I could take it for a spin. The car looked good and drove well. I told Steve I would have my daughter stop by to get her blessing as in the end it was for her. She loved it, so game on. The next day I went to haggle out the price and financing. Steve was very cordial and professional and we were able to come to an amicable agreement on the price. I also agreed to let Bayside compete on the financing although I had excellent terms via my credit union. They were able to closely match it as well as the GAP insurance I desired. This reduced the paperwork and wait time due to the need of the credit union to have to FEDEX everything to me. On to finance we went with Mike Austin. He also was very efficient, patient, and professional and answered all my questions and concerns. Deal was done and we're out of there fairly quickly. Fast forward to the Friday of Memorial day weekend and the warranty is on its last day. The car is idling rough and 3 dash service warnings are popping up! I wrote a professional and courteous e-mail to Mr. Mark Wanamaker, the General Manager, and Mr. Steve Thompson, the Sales Manager explaining what had happened. I honestly didn't believe that I would hear back from anyone but I was very mistaken. On Memorial day I was contacted by Ellen Jackson in Service and asked to bring the car in the next day so they could resolve the problem. I agreed. My wife was able to take it in the following day. After trouble-shooting, they determined it required a part which they fully covered including labor. It wasn't in stock and would take several additional hours to get it in and make the repair. Mr. Wayne Lopez was kind enough to offer my wife a loner vehicle so she wouldn't be stuck there all day. She declined and decided to hang out and wait. Mr. Lopez ensured she was comfortable in the customer lounge which also had several HD TVs and amenities. After final repairs, she was also able to pick up the car license plates - good timing. From Sales to Service, Bayside was excellent. This purchase by far was the best vehicle purchase experience I've had. Bayside and their team truly are a stellar car dealership and work very hard to win your business. They've certainly earned mine and I appreciate their efforts ...Mike R.

Tammyjo311

27 de may. de 2016

well I did schedule my 30,000 mile oil change and you guys didn't log the appointment, and then rescheduled with me, and then wouldn't you know i was less than 100 miles over at that point for my warranty, so of course i took it elsewhere to get oil changed and when the mechanic brought me back to look at my tires when he had on lift..all 4 of my tires were dry rotted on the inside, its truly a wonder I was not involved in a blow out with cracks and bubbles, I have had them rotated and checked with every oil change with you, less than 2 years and my tires are dry rotted, shame on you , shame on your Service Dept for taking advantage of me..$550 bucks for new tires because i got sold a lemon and you guys pulled the wool over my eyes, I am friends with molly and she will be hearing about this, and i don't think I will ever buy another vehicle from Bayside again.

Ssuperchef2

19 de may. de 2016

Two day ago my daughter started looking for a car, so we started the long process of looking. Our first stop was in St. Mary's county. We went from dealer to dealer not finding what she wanted. Because I spent 8 hour, I went home and my husband took over. I was worried because my husband is not good a getting cars. Go when she pulled up in a Honda CR-V small SUV with over a hundred a something miles and a gas guzzler at that, I was highly upset. I was just glad she came to her senses and took it back the next morning. I got there after my husband and her to make sure she got something a lot better then that. As I walked in they we talking to a gentlemen that I later found out was Steve Johnson. So I walk in and this is what I said. "Are you the person that sold my daughter that SUV with all those miles and a gas guzzler? She has to drive to and from DC 5 days a week l, so times six and you would sell her this." I said a lot more then that, but I'd be here all day if I write everything I said. I'll just say it wasn't nice. Well, Steven assured me, he didn't know, and that he just thought they were looking for something cheap. Once he found out what she needed he went over and beyond to get us the best car and deal he could. I left there very happy, so happy that he'll be the only person I ever buy from. I don't care if I move 2 hours away I'm coming back to Steve. He put my daughter in a 2013 Toyota Prius Hybrid-electric. It started out at sixteen thousand and something and ended at fourteen something with certified bumper to bumper and a extended warranty. I left there so jealous of my daughters car that I can't wait to go back and buy a car myself. So if your looking to our has a car go to Bayside Chevrolete and get the Steve Johnson experience. The way he takes care of you is not the norm with car salesmen. I've never been treated the way he treated us. I really left there with a new friend. So make sure you go there first and it will be your only stop. Even finance was awesome. I recommend this dealership over any. Stacey Ferguson

MLBRecco

12 de may. de 2016

I was in the market searching for a car for a month! Originally I was going to buy used but decided to buy new when I went to Bayside Chevrolet. Joe Lyon made my car buying experience a whole lot better and did everything he possibly could to get the best deal!!! All of the staff I came across there were very helpful and friendly. Needless to say, I will be going back to see Joe Lyon at Bayside Chevrolet when I need another car in the future!!!!!

nwallace

5 de may. de 2016

I received wonderful customer service from Amy when purchasing my new Tahoe. She took her time going over everything with me and showing me everything on my new vehicle. I would highly recommend her to my friends and family. Thank you Amy!

Robert Newman

25 de abr. de 2016

I received exceptional customer service from Bayside Chevrolet when purchasing my 2016 Chevy Equinox. Every aspect of the process went smoothly. The dealership had a great selection of vehicles to choose from. The price was fair and the financing process was easy. The dealership has followed up to make sure I am totally satisfied with my purchase.Amy Duran is an excellent sales representative. She patiently answered my questions and took her time showing me my vehicle's features. The first price she offered was fair and reasonable. I highly recommend Bayside and Amy to anyone purchasing a new vehicle.

mike42364

19 de abr. de 2016

The experience with the Amy and the management was excellent and do recommend Bayside Chevrolet. I did look for couple months at other dealership for the truck I was looking for. Bayside was the most helpful in finding and working with me. I do recommend Bayside for your buying

Howertonmelissa7

6 de abr. de 2016

Amy was so great to work with and I trusted her to give me the best deal I could get. Jack, the service writer, was also a great help while I was there. They were both very informative and I was very happy with my time spent there!

Nothappy

30 de mar. de 2016

I wanted to rate Bayside Chevrolet Service Dept. 0 or LESS than 0. I bought 4 new tires at Bayside and had them put on my pick up truck and a wheel alignment on Friday. On my way to work Monday the left front tire came off and went rolling down Route 4! It was very difficult to steer my truck to the median strip on 3 wheels! Thank God I didn't hit a tree or another vehicle! My shoulder was injured from trying to steer the truck. Now my truck has to be repaired, I had to go to the ER,and get meds and PT for my injury. Not to mention I can't work and I don't have my truck!

David in central Va.

23 de mar. de 2016

Starting with the web site, vehicle description, price, very good pictures, directions all were very accurate. I traveled 130 miles to make my purchase. Debra Foster was my sales person and she did a great job. Mike Austin crunched all the numbers into a affordable price quickly. I have purchased more than a few cars in the last 10 years and this group was the best.

Carol P

16 de mar. de 2016

I purchased a 2016 Chevy Silverado form Bayside Chevrolet, Amy was my sales person, who was great! she was very helpful, efficient, and knowledgeable and answered all my questions. She has a great personality and made it a pleasure to conduct business with her. She has also contacted me several times to be sure that I am still totally satisfied with the purchase of my new vehicle, and if she can be of any further assistance or if I had any other questions she could answer. I want to extend a very special thank you to: Andy, Cory, Cody, and Josh you guys are awesome!!! Bayside should be proud to have such wonderful people on their staff !! Again thank you all so very much, and I love my truck!I highly recommend this dealership

Jpbarchitect

15 de mar. de 2016

My family and I came from Northern Virginia to purchase a 2013 used suburban. We worked with Steve Johnson via email, texts and phone calls to make sure the car exceeded our expectations before we made the drive to the dealership. Once there the completion of the sale was quick and effective. We highly recommend Steve and Bayside Chevrolet.

this is why i dont do survey

12 de mar. de 2016

Everything they said they would do or check on for me , they did and did it quick and efficiently. Actual purchase day in and out the door in twenty minutes !

Crystal

1 de mar. de 2016

I walked into the dealership intending to buy a nice car and walked out with the keys to an even better car than I expected. Josh my salesman was very friendly and very relatable. He made me feel very comfortable he was patient, and was never pushy. He made sure that I was going to get the type of car I was intending to buy. He succeeded. I'm very pleased with my purchase and I recommend Bayside Toyota to anyone thinking of buying a car. Thanks Josh!

blueyemomof5

26 de feb. de 2016

My husband and I arrived at Bayside Chevy this morning. We felt like welcomed guests right from the moment we entered the showroom. My husband had made an email appt. and we were quickly greeted and introduced to Norri. Not only was everyone very helpful and kind, but professional. Jeff and Andy were very helpful in our process and engaged my husband in auto conversation as he was a formal GM Engineer.We were using an employee discount, we wanted to lease and had an idea about the Tahoe we were interested in. Having a GMC Acadia lease that was due for turning in, Aug 2016 we wanted to see what we could "pull ahead" to. We've bought 4 cars in the Southern MD area over the last 3 years, this was by far the best and easiest purchase that we made. Thank you to your employees, we left as happy customers who will spread the word about our experience.

CARGUY30

17 de feb. de 2016

Spoke to Rob Howard over the phone about my interest in a vehicle, he told me exactly what I wanted to hear to get me there. Drove 2 1/2 hours from Richmond Va, once I got there they tried to low ball me on my trade by $3,000 based on NADA, Kelley, and Carmax which added a lot more negative equity than anticipated. Rob actually tried to lie to me and say he didn't know i had a trade even though he asked me if the car I drove there was the one I was trading in based on the phone conversation we had. While trying to negotiate which he wouldn't do and explaining my case after driving 2 1/2 hours he stood up in the middle of the conversation and walked away from me as I was still talking to him. By far the worst, and most disrespectful experience I've had in 25 years of dealing with car companies. I will never buy, nor will i recommend this dealership to anyone! Emailed general manager as well as the owner, currently waiting on a response.

The.Bag.Girl

9 de feb. de 2016

To some people, car buying is a daunting task. Up until my experience at Bayside Chevrolet, I would have agreed. Jeff, Jeff and Mike made my experience so easy and seamless that I will buy all my future cars from this dealership! Lee up the great work!-the bag girl!

Tim Daily

15 de ene. de 2016

Bayside is a GREAT place to do business, I wouldn't go anywhere else. Jeff is very knowledgeable and very helpful! Jeff gets the best deal!

LMHill

14 de ene. de 2016

Amy was great! She help very patient with us and explained the process to us. This was only the second time we have went through a dealer and they changed our mind about auto dealers. We highly recommend Amy and Bayside.

Great Truck

12 de ene. de 2016

The Bayside Team found the truck I WANTED! The team made suggestions throughout the buying process but never pushed me into paying for something I didn't need. The team was extremely courteous and professional. Highly recommended.

lllmmmmmnnnakdkkkk

11 de ene. de 2016

Amy made this a wonderful experience for us! We told her what we were looking for and what price range we needed to be in. She was very helpful and accommodating. I never felt like I was being sold or pushed into anything. They worked with us to get us int he price range we needed. They are incredibly honest and helpful. Everyone here helps to make the process as easy as possible. I will never buy a car anywhere else!

Lola23

9 de ene. de 2016

Very friendly and courteous staff. Josh and Andy were very kind and patience explaining and walking me through the process. They made my first experience of buying a car on my own a seamless one. Within few hours I was on my way home very pleased; taking the trip from Germantown to Prince Frederick--Totally worth it!!

Rena

5 de ene. de 2016

I love Nancy and Andy!! They went above and beyond their duty to make sure I was very satisfied with my brand new car! I recommend anyone who's looking to make a purchase to stop by and ask for Nancy and Andy! I left Bayside feeling like I'm apart of the family!!

Ryanrob3712

5 de ene. de 2016

I have bought several new cars over the years and this was by far the easiest and friendliest experience I have had yet. Definately the best dealer in the county

Mdjamp

3 de ene. de 2016

Explained car was in an accident. Was told after 4 days that the car needed a rim and three new tires and an alignment. Bayside did the inspection and repairs and I replaced four tires. Weeks later, front tire was going flat and rim looked bent. Took it back to Bayside and after another 4 days to look at it, was told I now need two more rims and they don't know how their machine balanced the tires with bent rims. Bayside was willing to only pay for one of two rims due to their oversight. Kevin inspected the car himself! Yet a body shop said the tires on bent rims were NEVER balanced and it wouldn't have went through an alignment that way! I do not trust these incompetent certified mechanics. Thankful my son didn't have another accident. Will NEVER go back to Bayside. Kevin has no personality and is not customer friendly. He never apologized for his oversight if not even seeing weights on the two tires he never balanced! Yet, the other two tires were weighed and balanced.

KingFisher101977

21 de dic. de 2015

Amy and Josh worked extra hard to make sure that they not only got me into the vehicle of my choice but made sure I was happy with my rate, and payment before signing on the dotted line. A great, no pressure buying experience. A customer for life!

mmparrott

18 de dic. de 2015

We have purchased many vehicles from Bayside Auto Group and this experience, like every other, was outstanding from start to finish! Everyone always makes us feel like family and we know without a doubt we are getting a great deal!

Fast Eddie

10 de dic. de 2015

Amy Duran made the whole experience rather easy for me. It has been a few years since I have purchased any vehicle and this was by far my best experience at any dealership. Based on my time at Bayside I would highly recommend Bayside to anyone looking to buy a new vehicles .

SoMD Lady

9 de dic. de 2015

We would like to thank Amy, Andy, and Janet for taking such wonderful care of us! (I must include Harry in the internet department as our first point of contact, and how well he took care of us via email.) We came in having a general idea of what we wanted, and Amy & Andy narrowed that down and presented wonderful choices. They stayed with us every step of the way. As for the financing, the two of them, including Janet, worked diligently to get us the best loan. They were able to present us with an amazing interest rate. The service, staff, showroom, lot, as well as the newly renovated building, was superb. An added bonus was their support of troops and veterans. The staff went above and beyond for us. We will definitely return!

RickB

8 de dic. de 2015

I was in the market for a 2015 Silverado 1500 Crew Cab and found the one I wanted at Bayside. The salesman (Jeff Lehnen) was extremely helpful and got me a great deal. He explained everything very clearly and was very personable. A pleasure to work with. Mike Austin did a heck of a job arranging the financing and extended warranty. Corey Robertson and Shawn Bennett obtained the extras I wanted and got them installed quickly.

DaveSS

1 de dic. de 2015

I was in the market for Camaro SS. I found an very nice low mileage well equipped.. After meeting with Josh and. Jeff we were able to come together on price and trade. What I enjoyed the most was how low key and accomidating the staff is and how enjoyable the overall experience was. I came in with financing approved at a very good rate and Janet was able to beat it by 1/2 %.. I would definitely buy here again

Teacup

28 de nov. de 2015

It took me a year and 8 trys to finally decide that I was ready to part with my honda. I worked with Amy to find one that i could finance and afford within my single mom budget, with barely any credit. I was a challenge to say the least. But somehow they all pulled through in finding me a 2011 VW jetta. I loved to car! It was perfect and the payments were just right. And Andy worked with me to get them there...not even 2 weeks later, I was rear ended. My jetta was totaled. Back to Bayside I went. Heartbroken of course. Amy said they just got a corolla in. It was in good shape and Andy did everything he could and worked with me to get this car where I needed it to be. It was amazing. Now I own a 2009 corolla, with a great warranty, that will last for years to come. Highly recommended ;)

vonnelove

17 de nov. de 2015

I came in not prepared to purchase, but needed to buy. My salesperson, Mark Stern was awesome to work with, fun even. I would repeat.

peckm

16 de nov. de 2015

Great people to deal with! They were the most accommodating and friendly group that I have dealt with in a long time. They went out of their way to make sure that we were comfortable and understanding of every step of the buying process. I dealt with Steve Johnson, Greg Heffner and Janet Poloski.....they could not have been better. They will be my first choice when I need my next car!

sweetKC

12 de nov. de 2015

Customer Service at Bayside Chevrolet is Awesome, I dealt with Ann Duran she made my first time buying a brand new car experience a great one. Amy made sure I got exactly the car that I wanted, and did everything in her power to make sure that I was comfortable. I left Bayside Chevrolet feeling like family, that's how kind, and friendly the employees was there. Bayside Chevrolet was so Awesome that when its time for me to purchase another vehicle I will be returning to them. Way to go Bayside Chevrolet!!!!!!

RobKraft

5 de nov. de 2015

Super friendly and negotiable people. Doing everything in there power to make you feel comfortable and get you in a vehicle you want at a affordable price.

Slsprouse1

31 de oct. de 2015

Best customer service. Josh and Andy made sure I got the best deal that fell in my price range when I was purchasing my new 2016 Chevrolet Cruze. If you are a Chevy or Toyota lover and you need a new vehicle, Bayside is the place to go!

Lauren

27 de oct. de 2015

I had an amazing experience at the bayside Chevrolet dealership. Went in and told them exactly what I was looking for and they gave me just that at an amazing rate! Very happy with my new car

Srseverin79

25 de oct. de 2015

Awesome experience with Bayside! When they didn't have the color and model I wanted They worked hard to get It....Amy Duran and Gregg worked with us on pricing and truly felt like they were family and working for us. Recommend asking for Amy and you won't regret your purchase!

Drewski

15 de oct. de 2015

I am very happy with the deal on my new Chevy Cruze. Jeff and Andy provided GREAT Customer Service. It was rainy and cold.but Jeff walked me around the lot to find the right car for me and my budget. Jeff is very nice & honest and Andy made sure I got a good deal on the price and provided nice rebates. THANKS!

Sue Malibu

5 de oct. de 2015

I had a very good experience purchasing my new car at Bayside. My salesperson Amy Duran was great, the manager was very nice and the finance lady, Janet was very informative about different extras. I had a very good experience and would go back there again and recommend Bayside to family and friends. I love Amy............ All of the folks at Bayside were very nice and friendly.........

BMW 528i

28 de sep. de 2015

Purchased a 2011 BMW 528i at this dealership in August 2015. Ryan Franklin was very helpful to make sure the transaction ran smoothlyFinance was completed through the dealership with Capital One.Delivery was ahead of schedule. Car was meticulously detailed. Satisfied Customer. Would purchase again from this dealership.

greatfulcarbuyer

23 de sep. de 2015

We were recommended to Bayside. We arrived and was greeted with very professional staff. The staff was friendly and wanted to make sure we were satisfied. The car buying process was smooth even though we had some challenges with credit. They worked hard for us and we left with a brand new car. I would recommend this dealership to everyone.

Southern Lady

11 de sep. de 2015

We were searching around on the internet for information about purchasing an Equinox. Andrew Faggio contacted us right away but we told him we were just seeking information. After the second contact from Andrew we decided to drive over to Bayside and check out cars and the dealership. We had thought about also looking at another brand of car also carried at Bayside but wanted to check out the Equinox first. The person in charge of Chevrolets introduced us to Amy Duran and she listened to the vehicle description we thought we were interested in and took us to a vehicle she felt would meet our requirements. We discussed what we liked and did not like and she suggested we check out another and in the end we found the perfect vehicle for us. She was very patient with our indecision.We are very happy with our new 2016 Equinox. Thanks you Bayside, Amy and Andrew.

thisguy_ty

30 de ago. de 2015

I had a great time looking for my used car at this dealership. Would definitely recommend to friends and those searching for a used car.Very polite, available when I needed them, and knowledgeable on the vehicles I looked at. Tatyana Bailey was great! She made me feel comfortable in my purchase and really helped me find the best car for me. 5 stars. (Best car saleswoman I encountered while searching for my car!)

NEW BAYSIDE CUSTOMERS

29 de ago. de 2015

Our day started with wanting to only look at new vehicles to replace our current vehicle, we started at a local big chain dealer to see what our trade could bring and start comparing vehicles, they did not have the type of vehicle we were looking for. We were at a second dealership which had vehicles we were interested in but couldn't get help, it was hot out and no one would come outside and opted to stand at the window and look out at us while standing in the AC, so we had a choice to head 2 different directions and opted to try Bayside. On our way to the dealership we found out a friend had used Bayside multiple times and had a salesman's name to ask for. On our arrival we were promptly greeted and felt welcome at the dealership, we were personally directed to Joe Lyon. Joe asked what we were looking for and immediately had help bringing vehicles to the front of the store for us and let us look at a 2014 model still on the lot that had a LOT of upgrades, they offered it to us at an un-believable deal. After looking at several vehicles we narrowed our choices down to 2 vehicles, we were shown the prices, what our trade in was worth, what our payments would be, and what other options we had, After considering options we asked to look at 1 more vehicle. This started as a "looking day" after getting our options we settled on a VERY GOOD price and went to talk with Greg in finance to get final numbers and decided to buy as we could not pass up the deal. We were given a great price on the new 2015 Chevy Traverse, and great deal on our trade in, and ended up very happy customers and owners of a new Traverse. We were helped with everything from start to finish, and very happy with the entire staff at Bayside. We will definitely recommend the Dealership and all the staff at Bayside. The following week we had to get our paint protection put on and a few minor things done, Bayside ensured we had a vehicle to drive, kept us informed during the wait for the work to be completed, washed and detailed our vehicle inside and out, and did an excellent job all the way around. If you are looking for a new vehicle we would highly recommend Bayside, from sales to finance and service an excellent choice.

Mike in Dunkirk

27 de ago. de 2015

Bayside offered a wide selection of previously owned vehicles priced in our budget. The sales staff did not pressure you into buying 'UP' they were understanding and willing to work with you to find the right car to fit your needs. They took the extra effort to make sure we selected the best cars for our kids. I highly recommend to anyone in the market for a vehicle new or used to call or stop by Bayside.

Malibu13

24 de ago. de 2015

They are an awesome team! Great service, in the door and out fast, no BS. No sales gimmicks. Great pricing and inventory. I will return for my next purchase.

Hummerh3

20 de ago. de 2015

I called Bayside Chevy looking for a front ouput shaft seal on my vehicle. The part was paid for up front and orderd. The next day I picked up my part which turned out to be the wrong part. They part guy had ordered the wrong part and would not return the wrong part. Luckily I'm from out of town and don't have to deal with this business. Just be warned on ordering parts with a deposit.

Bill -High Country

19 de ago. de 2015

Sales team I dealt with was Jeff and Andy. They went out of there way to get the package I wanted. I actually left after the paperwork was drawn up because the package was not quite what we had talked about (this was after the finance team got involved.). Apparently there was an issue about the cost of the warranty. Jeff and Andy had done all they could but it just wasn't quite there. I thought that's okay it wasn't the deal I wanted and they had worked hard but it just wasn't meant to be. Jeff got hold of me a few days later. Andy had figured out how to make it work. Here I thought it was all over. Went up that night spent maybe 15 minutes with paperwork. Walked out with the truck I wanted and the deal I wanted. This is the second vehicle we have purchased with Jeff and Andy. Once again they did an excellent job .

Michelleh1589

17 de ago. de 2015

If you want to deal with sales reps that have nonchalant and piss poor attitudes then this is the place to buy a car.Personally, I'd rather deal with people who seem eager to help get you get the best deal! Not people who act like you're bothering them and are just there to collect a paycheck.I finally told the sales rep I was annoyed with their service and walked out. I called the manager afterwards and he just gave me a half xxx apology.I won't go back nor recommend this dealership to other potential customers.

crash

10 de ago. de 2015

All the employees have specific jobs so it helps all processes move faster and more efficiently. All the employees are friendly and go out of their way to help you. I may not made the purchase if not for their outstanding sales rep Norie Smith.

Michelle

11 de jul. de 2015

I'm so glad I purchased from Bayside. They really treated me like family... especially Debra. She went above and beyond to make sure I was satisfied with my purchase. Ask for Debra when you go to Bayside.

KayElleCee

26 de jun. de 2015

I found this dealership browsing online, and quickly received an email about an inquiry I placed for a Chevy from Amy Duran. I started off by telling her up front that I didn't have very good credit, I was upside down on my car and couldn't afford a huge car payment. She assured me that she could help me. Long story short, after countless emails I was able to go into the dealership and meet Amy face to face. She and Andy were very pleasant and went above and beyond to help me. I was ultimately able to get a Chevy Cruz with a great interest rate. The payments were a little higher than I expected but a great price for what I received. I loved the fact that they treated me like a person instead of a number. They looked at my situation and not my wallet. I LOVE MY CAR!!!!!!!!!

RTKeefer

21 de jun. de 2015

We walked into the dealership not really knowing much about Chevy vehicles as we've only owned Fords and Subarus in the past. Amy Duran helped us find not only 1 but 2 perfect vehicles! Both my husband and I are beyond thrilled with our purchases and the best part is that they were able to get us a decent rate even with our credit issues and keep our payments within our budget. We were more than satisfied when we pulled out of the store that night after we closed them down. No one seemed to mind that we had kept them there late so we felt totally welcomed. The final surprise came the next day when we returned to pick up our junker we had arrived in ... we were informed that they were able to get our payments down even more! What business continues to search for you once they've made the sale? Bayside does! Thank you everyone at Bayside. What a great company in this day and age .... small town mom and pop service in a big package with so many options to choose from.

Kevinj

18 de jun. de 2015

Amy and chad were a great pleasure to go through buying a car great team . I also like to thank Janet poloski she was a pleasure to do business with and very nice and beautiful inside and outside keep up the good work thank you Amy

good honest customer

13 de jun. de 2015

We were buying a 2014 Jetta. Told the sales person, Jessica Sullivan that "This will be your first sale of the day." While waiting Nancy Spaller walked over and asked me for the keys. She said "Steve (Thompson) wants the keys to the Jetta." I thought this was strange, however, I gave her the keys. A few moments later she returned and said the car had been sold. Steve Thompson has stolen the sale. This is extremely unethical behavior is supported by the management. We talked to a manager immediately and this manager who identified himself as a owner, either Geoff or Mark Wanamaker, said he would look in to the issue and call us. We have never received a phone call.

Nana1234

10 de jun. de 2015

The entire Chevrolet Staff we dealt with were very pleasant, respectful and informative. The experience was great. We have already recommended this dealership to family and friends.

Toyota 2013

9 de jun. de 2015

I was recently shopping around dealerships and had stumbled upon Bayside Chevrolet. Within one day Amy had contacted me and introduced herself to me by phone and email and inquired about what kind of car I was looking for.Amy never pressured me into coming to the dealership like most car salesmen do, she told me that when I was ready to come by that she would always be there. Today I went in and upon entry I was greated by Amy with a big hug and a huge smile. She had already had the keys in her hands of the vehicles that I was interested in. We went and test drove 2 different vehicles and throughout the test drives we had a wonderful conversation, she made sure that I would be comfortable and pleased with either vehicle that I would be purchasing. She was very knowledgeable of each vehicle and all of its features.While I did not end up getting either vehicle she was delightful to be around and I will be recommending Amy and Bayside Chevrolet in the very near future

Tiffim08

7 de jun. de 2015

I'm a young college student that was in need of a car! Not having much of a credit history Joe was still able to get me finance and driving off in a brand new Chevey Cruz!

me

28 de may. de 2015

JOE LYON WORKED VERY HARD AND GOT MY DEAL DONE LIKE HE SAID HE WOULD I LIKE MY TRUCK AND I WILL BE BACK IN ONE YEAR TO BUY ANOTHER FROM THIS DEALER

Barbjoyner

21 de may. de 2015

I can't say enough about how much this experience was the easiest I have ever encountered. The dealership went above and beyond. And I would highly recommend them to anyone. I have never had everything made so easy and simple. I hadn't bought a new car in 15 years and I was not looking forward to doing it. But now I wish I could buy more!!! Thanks so much.

lindaD

20 de may. de 2015

Thanks to Nancy S. and the staff at Bayside I have purchased car #12, all from Bayside. Each visit has been outstanding and each time Nancy has been there to greet me with a warm smile. There is never any car dealer hassle when you visit Bayside they are very open and will work to meet your needs. Nancy is one of the best! and I would definitely recommend her for your car buying experience.

christylh

19 de may. de 2015

This is my 5th car with Bayside and both the General Sales Manager and my Sales man Ryan were terrific to me. Even my Finance gentlemen. All were very friendly and personable. Even though I test drove a few vehicles they were very patient and not pushy at all. I always feel I get a great deal with them and I even referred my grandfather to them who only buys Ford. He even bought his first Toyota and was impressed with the terrific customer service provided. Thank you Bayside!!I bought a NEW Toyota Highlander

jdove1404

2 de may. de 2015

We purchased a Certified Used 2013 Chevy Cruze for our son. It was a very good experience. We looked at and test drove several vehicles within our (my son's) budget on the first evening. We felt no pressure to make the purchase. After discussing our options, we returned the following evening and made the purchase.Until this purchase, I have never purchased a used vehicle from a dealer and have not purchased a used vehicle in over 30 years. I was really dreading the entire process before we arrived, but was pleasantly surprised.The only thing I did not like, but this was my fault, was financing through the dealer to our bank. The application was shotgunned out to 5 different banks in the process so my credit was dinged 5 times. It was not a really big deal as my credit score is super high, but something to consider if your credit score is borderline. Next time, I will do what I normally do and obtain the financing first. Live and learn. I do not consider this to be a complaint and it should not be considered as such. Ultimately, I ended up financing with a different bank at a slightly lower interest rate anyway. Dealing with Greg Heffner was great.I am still going through the "We Owe" process, but everything is being handled fine and professionally.The car has been wonderful. There have been no problems with it at all. Very pleased with it.Very pleased with the entire experience at Bayside Chevrolet (or Bayside Group).Highly recommended.

ChristyH

1 de may. de 2015

We have been looking for a car to buy for my son. We found the perfect car - an Acura, which was great on insurance, had excellent safety features, and it even was the exact color he wanted. Therefore, I called Harry on Thursday morning to find out if the car was still available. He told me the car still had to go through the shop and he would put a rush on it to be done by Saturday. He said he would call us Friday night to make sure everything was good since we had to drive three hours. He called me Friday about noon and said the car had been sold. I then called the manager, Jim, and he said he wasn't aware of the total details of my conversation with Harry and he was the one who sold the car. My son was very disappointed as well as myself. Beware of the slimy business practices of this dealership.

gross15

1 de may. de 2015

My fiance and I went in to get new car. They made sure we were comfortable and got the car we wanted withing our monthly price range. I would recommend this dealership to everybody!

Do not send mail

30 de abr. de 2015

Great lady, knew her job and the paper work! Would deal with her again! What else can I say. She made the painful experience of buying a new car a good experience!

tlatchaw

30 de abr. de 2015

After years of practical cars (good mileage), minivans (kids), and pickup trucks (farm work) I decided it was time for a fun and cool car because if I'm going to spend 2-3 hours a day driving I might as well enjoy it. Jeff Lehnen and Andy Thompson searched and found me a 2015 Camaro convertible, gave me options for color, option packages, and engine size. They really listened to my wants and needs and found me just the right car at the right price. Shop at Bayside. They combine top flight sales and service with community support.

Yankees27

23 de abr. de 2015

I would recommend this dealership to anybody. The staff is great to work with and are very friendly. I will go back when I need a new car.

AlaskaDude

23 de abr. de 2015

Wonderful and friendly place to do business. I've bought many, many new vehicles in my lifetime, and I would not hesitate to buy from Bayside based upon the wonderful service and courteous treatment I receivedBayside handled the courtesy delivery of my C7 Corvette purchase from an out-of-state dealer and treated me as if I had bought it from them. It was a classy place to do business.First of all they charged me an extremely reasonable fee for the delivery, one that made it well worth my while not to go pick up my new vehicle in another state but to have it delivered locally. The convenience alone was worth the money.Andy Thompson handled most of the deal, and was extremely helpful, very knowledgeable, and treated me like family from the very moment I walked in the door. Andy took the time to show me around, introduce me to most of the staff, and overall was really a wonderful host. He even took me for a tour of the large, beautiful and technically modern facility they are building through a gigantic renovation project which is almost complete.Over all, I felt that everyone I dealt with at Bayside was there to help me as best they could, and I cannot thank all of them enough , especially Andy, for making it an overall satisfying experience. Paul Zinn

jktreutler

21 de abr. de 2015

Nancy and Andy were fantastic and made our car buying experience a very pleasant one !! We will be back again when we need another car !! Thanks for all your help !!

Godmom5

16 de abr. de 2015

My sales person was very helpful. She made sure I left there very happy and satisfied. I have fun driving different vehicles. But she made sure I left with the right one. I will recommend them to anyone. I purchased a 2015 Rav4 Toyota. I LOVE IT.

J. Matt M.

14 de abr. de 2015

Ryan Franklin helped make the car buying experience an enjoyable one. He was knowledgeable about the vehicles in stock and worked hard to find one that worked for me (a 2015 Chevy Impala). He kept the process alot of fun and didn't stop until we found the right option. I would highly recommend Ryan to my friends and family when they are looking to purchase a new car. Andy Thompson was also helpful in getting the pricing sorted out.

bone

12 de abr. de 2015

I have bought a lot of cars in the past. This was the best experience. Aloud me to drive multiple cars with no pressure. Excellent

sailaway

6 de abr. de 2015

I am an owner of a 2006 Corvette who was interested in buying a new Corvette, but wanted to test drive the new car. Sales manager said we don't let anyone test drive their Corvettes. Big waste of time.I bought a battery a few weeks ago from Bayside. I had to carry by 44 pound battery over to the far end of the dealership and bring the new on back while being escorted by a young woman. She volunteered to carry the batteries and said she does it all the time. What 200 pound man would stand by while a woman carried his battery?Incidentally, the mechanics work in a garage the is very poorly lit with very tight bays. It's like a dungeon and they must be going deaf from being so close to each other's pneumatic tools.That is my opinion. I recommend finding another dealership. Guess GM doesn't mind.

Mkhaine

4 de abr. de 2015

Bayside has the best customer service. From the sales experience to the service. The experience is exceptional. A special "Thank You" to Joe Lyons, Kevin Freeburger and Shawn Bennett for always taking care of our family's auto needs.

gtopercy

25 de mar. de 2015

I purchased a 2015 Camaro ZL1, traveled from PA to buy it because they were willing to work with me and strike the deal I wanted. Great place to make a car purchase. Was painless all around. Give Aaron a call.

bre

24 de mar. de 2015

aaron taylor was very helpful and really worked with us. He is a great salesman and I would tell all my friends to go see him if they were looking for a vehicle. I felt he was a very honest person.

Craig Wood

23 de mar. de 2015

My wife and I recently purchased our 2015 Chevrolet Traverse from Bayside and had a great experience working with Nancy Spaller. This was our first time at Bayside and will not be our last. I highly recommend this dealership to anyone who is searching for a new Chevrolet and wants a great experience when buying one. P.S. I still want to test drive the Black ZL1 Camaro you have on the lot. Craig Wood

bobby

20 de mar. de 2015

The people were very knowledgeable and friendly. We all have to get another car eventually and when you do it 's nice to give your money to a dealership that you had a good experience with. I am from New Jersey and some of the dealerships up here could use a lesson or two from Bayside Chevy. Thanks Bob Doherty

TommyBuckmaster7

16 de mar. de 2015

My experience at Bayside Chevy was excellent as always. I have purchased vehicles from here before and have always had an excellent experience every time. The customer service from Jeff was very humbling and Janet from the finance department made it a very calming and easy process.

kdknitro

10 de mar. de 2015

I recently went to another dealer looking at Chevrolet Malibus. I got the run around when it came time to talk money and was put off by that. So i was recommended Bayside by a coworker, i didn't go there in the first place do to a few experiences of myself and of others. When it came to new car sales i was very happy with the way they treated me and how they dealt with my purchase. Every one i talked to had a good attitude and the process was very easy.

bet37

1 de mar. de 2015

We recently bought a 2015 Traverse LTZ at Bayside Chevrolet in Prince Frederick, MD. Nancy Spaller was our sales person. Nancy was very helpful and knowledgeable of the vehicle's capabilities and accessories. Aaron Taylor and Andy Thompson were also very helpful during the process. After the purchase, we discovered an issue and brought the vehicle in for service. Paul Hanna and the entire service team we interfaced with was professional, knowledgeable and courteous. We had to leave the car for a couple days and the dealership provided a rental vehicle at no charge for our use during that time. I also had pre-purchase communications, both Internet and telephone with Harry Nguyen during which I received professional service and information, including the fact that Bayside had the lowest price of any dealer in the entire Washington, DC area for the vehicle I was looking to buy. Overall, we were quite happy with the whole evolution. This was one of the most pleasant auto buying experiences I have had in more than 50 years of driving and purchasing vehicles. We will definitely return to Bayside Chevrolet the next time we're in the market for a new vehicle.

JFil

23 de feb. de 2015

I had been searching for a 2014 Silverado for months trying to find the best deal and one day I saw this truck on cars.com that exceeded my requirements. It was a used 2014 with 15k miles on it but it was within my budget. I had to drive over and hour to get there but it was worth it. Bayside gave me a fair value on my trade-in and a reasonable price on the truck. It was no stress and straight to the point.

Clark3

16 de feb. de 2015

Jeff and Janet were fantastic to work with. I was very pleased with how there was no pressure and they worked with me on a very professional and courteous level. I will suggest anyone purchasing a car to visit Jeff at Bayside! I was just looking and Jeff was the first and only one I spoke with. I didn't feel I needed to go anywhere else because I was confident he was the salesman for me. Janet was able to work with me on getting the price to the amount I was comfortable with. I have never been to a dealership that they were so quick to please the customer.Thank-you.

jwealer

12 de feb. de 2015

The staff at Bayside have always been so helpful in the service department. Kevin F. and Chris are always very helpful for whatever I need for my Chevy Traverse.... I hadn't bought a car there until recently. Jeff Lehnen did a great job getting us the right deal we needed for this 2012 Honda Pilot. He was very courteous and down to earth! Janet helped us out in the finance department. My wife and I were able to make a very educational decision about the type of warranty we wanted for the Pilot. Thanks to all the helpful staff at Bayside Chevrolet!Joel Wealer

Jake

12 de feb. de 2015

The minute I enter, the atmosphere was friendly. Meet with the salesman and first asked for a price. He drove a Silverado 1500 and showed it to me asking if I want to test drive it. Said no, just want the price of the vehicle. his supervisor showed me the price and was within my budget. What impress me most of this dealership, They support the MILITARY which really made me decide that this is the dealer I want to purchase my vehicle. The previous dealer I visited never had a program for the MILITARY. This dealer has one and proud to be a military and support a business that is all pro MILITARY. They understand what sacrifice and how it is being a military and the salesman somehow has a son/daughter or relative who was military. That's a true hero. BRAVO ZULU to this dealership.

alainas.momma

4 de feb. de 2015

I went into Bayside Chevrolet dealership this past Monday, February 2nd, already having in mind to check out a used Toyota Rav4. Not only did I get one of the best prices around for my truck, but everyone that helped me were so wonderfully friendly and kind and completely understanding and compassionate about my family situation. I will always recommend that anyone I know will go to Bayside of Prince Frederick first, before anywhere else!

Dmsutphin

29 de ene. de 2015

My family is partial to the Chevrolet brand, and we are fortunate to have Bayside Chevrolet nearby. We have purchased 3 vehicles in the past 2 years through Joe Lyon. He is a great guy, and he makes the car buying experience much less stressful. It's more like a conversation with a friend than a sales pitch. Thanks Bayside. We will be back each time we are ready to buy.

ChrisP

22 de ene. de 2015

While buying a car from bayside is not horrible, I would highly recommend going to another dealership for service. My wife made an appointment for Wednesday, we dropped the car off Tuesday evening. With no communication from the service department by lunch on Thursday, I decided to call to inquire about the status. I was shocked to find that the car had not even been looked at, and that it likely would not get looked at until Friday morning at the earliest. ADVICE to Bayside, communicate with the customer first and foremost! Second, why accept appointments for service if they mean nothing but first come first serve anyway? Third, if you cannot handle the workload HIRE more people!

kschnabel

6 de ene. de 2015

Tatyana was so pleasant to work with...she was professional, friendly, super knowledgeable -- just an overall perfect person to help us with our purchase. I would recommend Bayside, and Tatyana, to anyone.

timbm

4 de ene. de 2015

very friendly and laid back,they dont push you into buying a vehicle like other dealers I visited in the past.I drove in on 12-31-14 Jeff came out and ask could he help me,I told him what i was looking for and he took me right to the vehicle,he was very friendly and answers all questions i had for him.Jeff,Andy and Janet worked it all out to suit me and I drove the vehicle i wanted home,2008 ZO6 Corvette.The 3 of them were very nice and made me real comforable in the purchase of my car.I would recommend this dealership to anyone inb the market for a new or used vehicle.Thanks so much Jeff,Andy and Janet Tim

horselover9192

24 de dic. de 2014

I had a wonderful experience at Bayside Chevrolet. They treated me and my family like gold! I would recommend this dealership to anyone in the market! Joe Lyon made the experience absolutely painless!

Eddie

22 de dic. de 2014

Hands down best dealership experience ever. So much so we recommend anyone looking for a new or used vehicle to give Bayside a try, chances are your search will end there. Our family has purchased three vehicles and will not hesitate to purchase another. Service is second to none, Chris in service is a man of his work, Thanks Chris!

SMcGuinn

19 de dic. de 2014

I arrived at Bayside on Tuesday, December 16th to check out SUV options. This would be my second car purchase from the dealership, but I was treated just like the first time I had purchased a car, with superior customer service. I was greeted and taken to look at the car to establish if the car was what I was looking for inside and out. Jeff was able to answer all my questions and establish which SUV would be best on the lot for me, which in the end became the Black 2015 Equinox. Unfortunately, I couldn't process everything that night due to having to plan some things out, but I contacted Jeff on Thursday and asked him to write the paperwork up, as I wanted to come by that evening to purchase the vehicle. Upon arrival everything was laid out, the car was up and ready for viewing and the paperwork was prepared for me to read over and sign, I like efficiency and he had it! After the paperwork was processed, questions were asked, rebates were discussed and I felt comfortable so we submitted the paperwork. It was an easy process because Jeff, Andy and Greg made me feel comfortable in my decision and each member of the team even worked the numbers to figure out various scenarios for me. My first purchase from Bayside Chevy was a New 2013 Cruze Sport Edition and I loved and still love it, but needed more space so I purchased a New 2015 Chevy Eqinox and I LOVE the space the SUV offers and the SUV itself! Great experience! Great People! This will be my dealership for life, I am sure of that!

raylee

16 de dic. de 2014

I had extremely polite and professional dealings with Aaron Taylor as well as Andy Thompson in buying a new 2015 Chevrolet Colorado. Having educator pricing available made the sale go smoothly (and thankfully without negotiation), and Aaron was both friendly and a straight shooter throughout. For our older vehicles, both Kevin Freeburger and service manager Kevin Murray have been consistently honest and helpful in getting problems solved. This includes the major task of getting Toyota to do the right thing and agree to replace the prematurely rusted frame on my 2005 Tacoma.

yoderk

30 de nov. de 2014

Nancy Spaller was great - I stopped in just to check on prices - I was on my way home from out of town with trunk full including groceries I had just purchased - after stopping at Bayside and speaking with Nancy, the deal was completed..Nancy even helped me unload my trade in vehicle to my new 2014 Cruze - she was exceptional!!!All associates I came n contact with were very professional and friendly - just the way I like it!! and Nancy was exceptional!!

AlnArlene

25 de nov. de 2014

From the first reception on the lot to the close of the sale we were treated like family. Joe made sure all our request were taken into consideration and are needs were met. This was by far the best car buying experience I have had.

deyofarm

20 de nov. de 2014

Jeff Lehnen provided outstanding customer service without pressuring us into a decision. Jeff was courteous and friendly through out the process. He took the time to answer all our questions before we purchased the vehicle. We would recommend Bayside to anyone looking for a great deal that comes with a hassle free experience.

dmonster

19 de nov. de 2014

By far the best experience I have ever had purchasing a vehicle. Jeff Lehnen and Andy Thompson were remarkable from the moment we stepped foot on the lot. They both handle themselves very professionally and at the same time made us feel at home. I would, without a doubt, return to these gentlemen to purchase another vehicle. Thank you Andy and Jeff with all your help and patience during the purchase of my 2015 Corvette Stingray!!!

N_Crim1022

6 de nov. de 2014

I have been looking for a new car for a couple of months now, as mine was on the outs after 211k miles. I couldn't keep sinking money in to it with no return. So I started my search. I initially was looking at a 2013 Sonota that they had sitting on the lot. Sadly my finances would not allow me to by the car. I had to stay in my budget in order not to finance. So I told Jeff and Jim about this and they said well, how about this. They started talking to me about a 2003 Toyota Camry they just took in on trade, and was completely within my budget. They let me take the care out for a test drive and that was it. They made the experience pain free and simple. I came in to the dealership, test drove, got a price and signed the contract for my slightly used new car. All within about an hour. There was no pressure to buy nor was there any dissatisfaction in the entire experience. I also got to work with Andy along the way, who made sure everything was as it should be. There were a couple speed bumps along the way with the car that would not allow me to take it home for a couple days. Andy made sure had something to drive until the car was ready. After all was said and done I am happy with the car and with the service and help I received from every one at Bayside. Thanks again for making this painless. I would recommend Bayside to anyone looking for a great deal that comes with a hassle free experience.

Stable

6 de nov. de 2014

I called to set up a test drive on a Saturday afternoon. I met Kenny Gibson and told him I wanted to test drive the 2015 Traverse. Kenny was very nice and helpful. I told him after the test drive that I will be back on Monday with my brother and to be ready he ask a lot of questions and want to look the SUV over real good before I buy it. On Monday I test drove other SUV and none drove like the Traverse. I went back to Bayside and brought the Traverse I wanted. Kenny and his manager Andy helped me out. At first I wanted something different in the Traverse so they ordered me a new 2015 Traverse with what I wanted. Then on Monday I wanted the one I test drove. Andy gave me a good deal on. I Love it. It has everything I wanted. I just added the running board.

Keith Corrick

5 de nov. de 2014

Thank you Joe Lyon for making it possible for us to buy a new Chevrolet Silverado Truck. You were great from beginning to end! The whole process was simple, fast and pleasant from the salesroom to the finance office. Joe Lyon was not only very helpful on the day of buying the truck but has been of great assistance to us with any questions or help we needed afterwards. Thank You.

rdeyermond

2 de nov. de 2014

This really kinds of pains me to write this because I live in Calvert County and we are somewhat forced to leave the county to buy anything. So, this weekend, my son got his first loan approved to buy a new 'used' car. I convinced him to look locally first thinking it may benefit him in the future. We went by Bayside and were immediately jumped on prior to entering the building. The saleswoman got to my son before I could catch up and quickly discovered we were not buying a new car. We immediately became second class citizens! She went directly to her sales manager who gave her a list of cars that I'm sure he wanted out of their inventory. However, we selected one to see that was on the PenFed website. This tricked them up and when they FINALLY brought the car up for our review, it was disgusting!!!! It was a joke. The car had looked like a family of 15 own it and just dropped it off. My son's car is not good in most cases, but compared to the car they brought up, even his standards were exceeded!!!! I buy a car every 3 to 4 years and will NEVER consider Bayside!!!!!

Kagen White

2 de nov. de 2014

My sales person was aaron, i had a fantastic experience with him, he told me everything i needed to know about my new vehicle(silverado 1500) from price to accessories. aaron really made it a quick simple possess, since it was my first time buying a new vehicle on my own that was something i really appreciated, i definitely recommend aaron and Bayside chevy to all people new or old!

BeverlyRemaley

25 de oct. de 2014

I have been buying my vehicles from here for many years through the same sales person, Nancy Spaller. She and everyone else always takes whatever amount of time is needed to thoroughly explain whatever topic you might be discussing and makes sure you understand everything. Everyone is very courteous and friendly, and they all make a point of telling you numerous times to call them or stop by if you have any questions or need any help with anything. No pressure is put on you.

Britt92

21 de oct. de 2014

Robert Smith was patient, fair, and understanding! He made my car buying experience as stressful and easy as possible. Everyone at Bayside were nice from the time I walked in the door and from the time I left there with my 2014 Chevy Malibu in May.-Andy Thompson in finance was also a tremendous help to me during my car buying experience:)Thank you,

dawncyrus85

18 de oct. de 2014

I cant say enough about our dealer Aaron. I have found that I really don't like car salesmen but Aaron never tryed to xxxxxxxx us or make us feel pressured into making a decision right away and made us feel very confident in our big decision to buy a new Silverado. He was very professional the whole time and answered our many questions. The whole team there was excellent!

toocute4u

18 de oct. de 2014

I cant say enough about our dealer Aaron. I have found that I really don't like car salesmen but Aaron never tryed to xxxxxxxx us or make us feel pressured into making a decision right away and made us feel very confident in our big decision to buy a new Silverado. He was very professional the whole time and answered our many questions. The whole team there was excellent!

Terricorrick

7 de oct. de 2014

Joe Lyon is amazing--just when we think we can't possibly make a deal, he makes it happen! Unbelievable! So kind-and we have never seen a more "on the ball" man in business than Joe! He's the only guy we ever want to buy a car from!!! And Greg was great in finance-quick and kind!!!

fred.dellar1

28 de sep. de 2014

This is the third vehicle that I have purchased from Bayside and Nancy Spaller. This is always a satisfying experience. Nancy is great ! My buying experience was very smooth and satisfying. As far as service goes.....we have always had excellent service after the purchase. Bayside is where I will buy my next corvette in 2015.FredHuntingtown, MD

Donald McIntyre

21 de sep. de 2014

When our car engine failed on our 1999 Oldsmobile coming back from Michigan. We needed a new car. We were working with Joe Lyon on purchasing a new truck at the time. He made it so we could not only purchase the new truck but also the new car. I would recommend Bayside to everyone.

speechwiz

27 de ago. de 2014

This is the second car I have purchased from Bayside. What strikes me most is that the salesperson was always willing to listen to what I wanted, versus what they were trying to sell me. Nancy really worked with me to get the best car for the best price point in my range. I LOVE my new car.

FRANK RADTKE

16 de ago. de 2014

. JOE LYON WAS VERY FRIENDLY AND DOWN TO EARTH WITH HELPING US WITH A NEW TRUCK. WE DID NOT FEEL PRESSURED. WE WERE VERY SATISFIED.

brianmx234

11 de ago. de 2014

I bought a truck from bayside dealing with joe a couple years back, shortly after referring two more people to him who also purchased trucks. BUT when I came back and wanted to trade in again for a car with negative equity to be rolled he gave me some optimistic xxxxxxxx story about how he's gonna get the deal done and never returned a single phone call. Like all salesman he is about the easy deal, and when it actually comes down to having to do some work the lies will start flowing. Ourisman in Bowie completed my deal several days later. I will never deal with this dealer again. Oh and one my referred customers also had a warranty thrown into his deal that he never agreed to so thanks of the finance dept for that one too.

VoltUser

15 de jul. de 2014

First time buying a car, did all my research and came in with my mind made up. I wasn't pressured to get anything I didn't want, and Jeff was friendly and helpful. Andy helped arrange the car I wanted, and Greg made all the paperwork a breeze. I will most definitely recommend them if you want a good deal!

lissiedeere

14 de jul. de 2014

From the beginning, the low pressure attitude of the place made me feel comfortable. I didn't return to several other dealerships when I was car shopping simply because they came on too strong. These guys were almost the opposite. I felt like I was given plenty of time and room to make a decision, and , once I did, they handled the rest quickly and easily. It was nice to not have to "leave the county" and yet get comparable prices. Jeff was very personable and easily accessible to communicate with.

deans31390

25 de jun. de 2014

You can't ask more from a dealership than to have friendly faces, an affordable price, and people who use numbers and words that make sense to your needs. I test drove my car in the morning, and they got my trade-in appraised, the car put through inspect, finances taken care of, and the care ready-to-go by the afternoon. Great people, great service, great product.

vdscar

24 de jun. de 2014

This was my first time buying a car from a dealership. My Mom, referred me to Jeff Lehnen(she normally does not like car salesman but she likes Jeff). I was on a very tight budget and Jeff wanted to make sure I purchased something I really wanted and something that would last a long time. Jeff wasnt just looking to make a sale he wanted to have a happy and satisfied customer (plus I think he didnt want to disappoint my Mom)! Jeff introduced me to Andy Thompson (the numbers guy as my Mom says)! Andy provided the bottom line with some discounts which made the decision a lot easier for me. Robert Smith and Ray Murphy were providing a lot of supportcheer leaders- Moms wordsnot mine! I had a really good buying experience and would highly recommend these guys! Thanks again, Vincent

Cealy1

14 de jun. de 2014

Best experience I've had purchasing a car. Friendly and courteous staff. Got the deal I was looking for and treated respectfully. Contract and other financial matters were thoroughly explained. I will buy from them again.

dmb921

5 de jun. de 2014

This was the second vehicle we bought from this dealership and sales person within 3 months. We had a great experience and everyone at the dealership is helpful and friendly. I would recommend this dealership and sales person to any one.

tmw5jaw

2 de jun. de 2014

My husband and I knew that we were looking for a 2013 Camaro ZL1 and saw on the internet that Bayside Chevrolet had one in stock. On June 24th, we traveled over 80 miles to look at this car not knowing if we were definitely going to buy the vehicle or not. We were greeted very quickly by Jeff Lehnen. We explained what we were looking for and the vehicle we would be trading in. Jeff was very friendly and helpful and took us right to the car we were looking for. He answered all of our questions for us in a professional and courteous manner. Everyone in the dealership was friendly and greeted us. There was such a positive atmosphere at this dealership, you could tell that everyone enjoyed their jobs and we felt like the customer was #1. The sales manager (sorry I forgot his name) went out of his way to make sure the deal happened. We made our deal, and signed all the paperwork with Greg Heffner. Greg was also very friendly and answered any of our questions concerning financing. We actually had to drive back 80 miles to pick up the car we were going to trade in and bring it back to the dealership and they were very understanding. While we were making the travel to get our trade in, Jeff went out of his way to make sure our new purchase was cleaned just the way my husband wanted it. The whole buying experience was awesome from the moment we drove up on the lot, the negotiating, the financial paperwork, until we drove away in our beautiful new car.

dad944

1 de jun. de 2014

Upon arriving we were met by Jeff and he was customer friendly and straight forward from the beginning. I had already done research on cars wanting to look at and had 2 in mine, 2009 Nissan & 2011 Honda. Honda wasn't there, so Jeff and the Sales Mgr.(don't remember name) got car from sister dealership for me too look at on Memorial Day. Bought car on Monday with no issues and the finance manager, Greg, was also very helpful and customer friendly. Nice to buy a car with no issues, haggling, or frustration. Thanks to your business and personnel working there.

codyjvance

29 de may. de 2014

I have to say that Jeff was without a doubt AWESOME. He did not pressure me into anything. I was looking for something safe and good on gas. Jeff did more than that, when I saw the Spark he told me it is the safest car on the lot, it is awesome on gas. If any one asks me where they think they should go for a car. I am sending them to Bayside and recommending Jeff as the salesman!

garner15

22 de may. de 2014

This is my first owned Chevrolet product and I am already satisfied with the new Impala. Great group of people at Bayside Cheverolet and was a very smooth experience dealing with everyone. Thank you !

kmpaddock

21 de may. de 2014

I actually ran into Robert Smith, a past co-worker, going to a doctors appointment. I asked him if they had any cars in my price range and he said "Yes! Several. Come on by today." I went home and looked at all the pre-owned cars and spotted the Audi A4. I called Robert around 1pm and in about 15 minutes I was there test driving my new car. Robert, Andy, Steve, Karen, and Jim Tennison were very friendly, professional and organized. I truly enjoyed purchasing my new (used) vehicle from Bayside. When you as a customer feel like you are at home making a huge financial decision you always go back. This is my third vehicle from Bayside. Trust is priceless! I trust all the workers at this dealership. I will continue to speak well about this dealership to my family and friends. Thank you, Bayside for another fantastic car buying experience!!!

edwardr

19 de may. de 2014

After traveling from dealership to dealership, comparing pricing and package of each truck from Ford, to Dodge truck, I ran across bay side Chevy. I notice there nice new shiny truck display on there parking lot. I got out and started looking, and notice a few truck that caught my eye, about this time Ray approach me and introduce him self to me. We started with small talk, and after thirty minutes I felt very at ease with Ray. I told him about my problem and passed experiences, and with great understanding he share a few stories with me about him. I notice this came from the heart and with complete honesty. We decided to take a truck out for a spin. He showed me what the truck can do and show me a lot of stuff I didn't even know about with new technology that trucks have today being I'm old school. As I was pushing buttons, and turning knobs, said to Ray it doesn't have a tow package, then I notice I was having trouble with the computer on board. Manuel setting it, I said to my self I wish it had touch screen, electrical seats,windows, lower lumbar, storage space. 4 door. So Ray being a Chevy owner him self. I ask him to build me one in the color I wanted, I trusted him and felt in good hands with Ray to building my dream truck. With a swipe of a computer mouse, Ray show me my new truck on paper. I remember thinking to my self it will come back as a plain old stock truck, nothing fancy. But to my surprise. Ray show me the spec on the truck I was truly thinking about in my head. It came back with , electrical windows, tinted glass, navigation system, touch screen computer, 4 door, color of my seats, cruise control, all wheel tire traction, He came back with more feature, then I could imagine. I look at him and said to my self he was listing, he heard all my needs, for want I needed my truck for and came though for me.I would like to say Thank you Ray and the whole Chevy dealership team for being nice and knowledgeable on my truck and Thank for crunching the numbers with me. Ray thank you for the great maintenance package, bumper to bumper for 100.000 miles, (WOW) I know Ford nor Dodge can't come close to Chevy made in America. Again thank you and god bless. Edward Robertson P.S I recommend Bay Side Chevrolet to any one looking for a great deal. Tell' em Ed sent you .

GuyARolley

18 de may. de 2014

In searching for a used vehicle for my daughter, I remembered that a friend of mine worked at Bayside Chevrolet. His name was Jeff Lehnan. My wife and I went to the dealership and just from talking to him I felt like we would purchase a car from this dealership. He showed us all the cars we were interesed in within our price range but unfortunately the color my daughter would like was unavailable. We consulted more with Jeff and he was able to track the sopecific car and color that was soon to arrive at the dealership. One day later we were purchasing the vehicle to my daughters delight. Jeff was friendly, polite and knowledgeable about the vehicles. He gave us the sense that we would be happy with the price after talking with finance. At the end of the day my daughter has been driving the car for over a month and completely loves it. In the future when looking for a car, my wife and I will surely go back to Bayside. Sincerely, Guy A. Rolley

wchawkinsjr

16 de may. de 2014

Jeff Lehnen, Andy Thompson and Steve Seek made the process of purchasing my new 2014 Stingray Corvette the most pleasant experience Ive had since buying cars, everything we discussed they followed through with and they made sure I was completely satisfied with the deal . This is my 3rd purchase from Bayside Chevrolet and I look forward to making more.Wilson Hawkins Jr.

barchersp

12 de may. de 2014

joe lyon was great he worked with me very hard to get the best deal and financing i was however very disappointed in the service dept that cleans the cars i was told to bring my truck back one day that is was sunny because the day i purchased it was pouring rain but i must say it looked better that day then when i took my time out to bring it back for a good cleaning that was owed to me what a pour job all they did was wipe it down with a clothe no vacuming was done still had bugs on the windshield and nothing done to the tires no tire shine or wheel cleaning at all they need to hire some new people in that dept i would not bring my truck back for a cleaning job again.

ibuychevrolet

12 de may. de 2014

I was very pleased with all aspects of this trade in / purchase everyone was real friendly and knowledgeable real good selection of vehicles to choose from. I would recommend this dealership to anyone

SLFossett

8 de may. de 2014

My granddaughter purchased a used car from Battlefield Ford & was screwed & abused on the purchase of a used Cadillac crossover. As a result, after 6 months she was left with an auto that would require over $6k worth of work just to run & still had a loan of over $6700 to pay for at over 20% interest. She has 2 small children plus a job that required transportation to get to work. Her husband has suffered from PTSD ever since returning from Afghanistan & resulted in a separation. Here she was left alone with 2 children, a large debt, limited income & no transportation. I happened to be at the service department at Bayside picking up my Toyota when I asked Paul Hanna if he was aware of any less expensive used cars on the used car lot. He said he was & directed me to the Jeff in sales. From that point forward it was if a miracle happened. Jeff & his amazing sales manager made the purchase of a 2003 Crown Victoria, one owner, 112k miles, mint condition for $4500 possible. When I called my granddaughter to tell her about it, she actually broke out in tears - at work. When she told her supervisor about the transaction, he could not believe it .... he was aware of the crappy deal she had dumped on her at Battlefield Ford. Even if it would require a bit of travel time, it is so worth to travel to Prince Frederick, MD, to deal with the most honest, trustworthy people in the auto industry. We have dealt with the company since moving to the Calvert County, MD in 1999 & have purchased 2 new Toyotas from them. Obviously we would NEVER trust our purchases or service to any other company. This transaction though made us believers that there are people in auto sales who have a heart for those struggling just to get by.DON'T EVER SAY" YOU ARE JUST A CAR SALESMAN" AROUND MY FAMILY WHEN REFERRING TO THE PEOPLE AT BAYSIDE TOYOTA & CHEVY. YOU JUST MIGHT HAVE A NASTY FIGHT ON YOUR HANDS. THEY ARE GREAT PEOPLE - FILLED WITH CPMPASSION & HEART. LOVE ALL OF YOU.Sharon Fossett

BGatton

7 de may. de 2014

Normally don't like car shopping because of sales people being so pushy. Not at Bayside, Jeff Lehnen took his time to see exactly what I was looking for in a new vehicle. At no time did any employee of Bayside try to talk me into something more expensive or a vehicle I wouldn't be happy with. Not only Jeff but Andy Thompson and Steve Seek made sure first and foremost I was happy with the vehicle, but also kept it in the price frame I knew I could afford. These guys are the opposite of most dealers I have ever dealt with, very laid back, down to earth nice people. I will continue to recommend Bayside Chevrolet to all of my friends and family. Thank You everyone who made my purchase I great experience!!

SonicMetal1993

28 de abr. de 2014

Very friendly service. Answered all of our questions well. Thanks to Jeff Lehnen, I drove off with my car that night. Very satisfied with purchase.

ringwarrior13

28 de abr. de 2014

Jeff, Andy, and Steve were all very helpful with my situation, stuck with several high mileage vehicles, my family and I were in a jam trying to figure out what our options were, my oldest son just starting out with little to no credit, and my credit taking a hit myself, rebounding from a health scare issue that caused me to have to let go of a second full time job that I spent 11 years at, I called Bayside thinking I would be told there was nothing they could do for me, I spoke with Jeff Lehnen on the phone first, told him my situation, he called me back asking if I could come to the dealership, my son and I both looked at their inventory on the lot, Jeff Lehnen worked with us to help pick out two vehicles that we liked, and worked with Andy Thompson, and Steve Seek, and much to our surprise, we both drove home in two brand new 2014 chevrolet's, I have three more family members that need cars and already made my mind up i'm coming back for more, looking forward to buying more new chevys, thanks Jeff, Andy, and Steve for a wonderful experience, so nice to be driving to work without worrying about breaking down!

silas412294

26 de abr. de 2014

The people were friendly and they were able to make the car I wanted affordable. The sales process wasn't long and I drove off the lot with the car I wanted.

rjarboe

25 de abr. de 2014

Great Service! We really appreciate your time with us! Lauren was a pleasure to work with! We will definitely recommend Bayside to all of our friends!

Andersonb

18 de abr. de 2014

I was so happy to purchase my first vehicle at Bayside. Karen was a wonderful sales rep to work with. She made the deal go so fast and easy. I will definitely recommend to all my friends and family.

jamestaylor1986

11 de abr. de 2014

This is my second purchase from bayside, as before I've had a pleasurable experience. I would recommend this dealership for their helpfulness,and professionalism.

Dazd131

11 de abr. de 2014

My son called Joe Lyon and told him I was looking for a car. Joe called me and asked questions as to what type of car I was looking at. I told him and he took all the information and said he would check out different cars to see which would be better for me with my handcap and he would get back to me. He checked different cars out and called me to tell me which he thought would be better for me. We had it down to 2 and then to one. At that point I went to the dealership and checked the car out and was very pleased with his choice and left with it. He really made my visit very pleasant. I would definitely recommend him and will I am sure.

BillyZ2

8 de abr. de 2014

Buying at Bayside was the best auto buying experience I've had so far. There was no pressure whatsoever to make any decisions. Jeff was great, no pressure tactics, he kept me in the know on every aspect of the process. All in all, a great experience.

GailRivera

8 de abr. de 2014

Upon arrival I was greeted promptly and introduced to Nancy. During the test drive was very knowledgeable and pointed out all of the safety features. She showed me different cars and explained all the differences between the models and pricing. She was aware of the price range I wanted to stay in and never tried to "upsell" me. Nancy and Steve both worked to get me the best interest rate and went above and beyond to find me great financing and offered me several options. Steve was very thorough in reviewing all of the after market and warranty options available. I would recommend this dealership to anyone in the market for a quality car with a helpful sales team.

dmb921

30 de mar. de 2014

We went to Bayside based on a vehicle we had seen on the internet. We were greeted by our salesperson who asked if we needed help and he gave us his name. We explained the vehicle we had seen and he immediately retrieved the keys. We test drove the vehicle and bought it. There was no hassle and the time it took for the whole process was great. Everyone we encountered in the dealership was friendly. Our sales person was great. We would recommend this dealership to our friends

DsChevy

19 de mar. de 2014

I heard of Bayside from a friend who was very happy with his truck deal. Having seen the upholstery offered on the High Country, I decided to go find one at Bayside. To my surprise, they did not have one in stock, but they located one in Virginia with all the options I requested. Within two days they had it deliverd to Bayside. Once the truck was delivered to Bayside, it was discovered that there was a serious problem caused by the protective plastic cover. After the plastic had been removed a residue remained on the truck in many areas (bumper, wheels, body, chrome trim). The garage staff at Bayside worked for hours preping the truck for me. Jeff Lehnen and Eric Cosme, along with Bayside's garage staff, helped organize cleaning the residue and fixing any other problem they found. I commend all employees involved in this major cleanup. I can't say enough for their help.I wish to recognize the following staff members: Jeff Lehnen, Eric Cosme, Joe Lyon, Steve Seek, Andy Thompson, and Nancy Spaller.

hondamom943

18 de mar. de 2014

I had been looking to purchase a used car for a while and I was delivering lunch to the dealership on Friday, March 14, 2014 and just happened to ask Jeff Lehnen what kind of used cars he had for sale. He asked what I was looking for and I told him I couldn't stay because I was working. He asked me to come back after work and he would have something for me -- infact he had more than one and just what I was looking for. I couldn't have asked for a better plan. I would definitely recommend Jeff and the entire dealership to anyone I know that is looking for a new or used car. I actually had to change some paper work for insurance reasons and I went back on Monday morning and Andy Thompson handled it and it was no problem at all. Thanks Bayside Chevrolet for helping me find just what I was looking for.

mrtz28

17 de mar. de 2014

Overall a positive experience. Jeff was helpful and courteous during the sale and I think we arrived at a price that was acceptable to both parties. Janet also did an excellent job on the finance side. She was able to 'pull a few strings' to get me a lower interest rate as well as a good price on a warranty.

rlgordy4

13 de mar. de 2014

They were awesome. They worked with us. Some really great guys. Not like most places where they try to push you to get a car. These guy were nothing like that

Gmcterrian

12 de mar. de 2014

Can't say enough good thing about my buying experience. This is the second car I have bought from Joe Lyon. He is very professional and always wants to make sure you are happy with what you are buying. Would not hesitate to send someone to him.Had a good experience with the sales manager. After a little back and forth we came to an agreement. Sorry I can't remember his name.We had an oil leak so had to bring it back to have it fixed. No issues with that department. Overall would defiantly buy from Bayside again.Mark B Pullium Sr

aprilynn29

12 de mar. de 2014

This was the first time I was purchasing a car on my own, by myself and I had the pleasure of dealing with Robert Smith upon entering the dealership, he was very friendly and knowledgeable of the car I was interested in. I was very pleased with the service and how well they worked with me. I would give Bayside a 5 star rating, for knowledgeable, friendly, and efficient customer service. I am very happy with my new purchase and look forward to dealing with both Janet and Robert in the future.

MDuzer

10 de mar. de 2014

Walked in and met Robert. Unlike other salesmen I've dealt with at numerous other dealerships I did not feel pressured or haggled whatsoever. During the approval process he sat and chit chatted with me so I was not bored at all. He was very friendly and highly helpful. He was straight up with me and that is greatly appreciated and hard to find. Very happy with my purchase and I appreciate his efforts. Definitely recommend Robert to anyone looking to buy a car in the Southern MD area.

ajb1

1 de mar. de 2014

My husband and I walked in and were immediately greeted by the most friendliest staff. Eric, Jeff, Andy and Steve all worked together to make our purchasing of an awesome 2014 Impala LTZ the best experience EVER. Not only are they professional, but they're fun, they make you feel like you can relax. I'd definetly recommend these guys to anyone wanting to buy a car. I will certainly recommend this dealer and staff to everyone I know.

Abyzet

1 de mar. de 2014

I'm sure the review will be lost under a pile of "fluff" reviews, but I am compelled to write it anyway. I bought a Certified Preowned Equinox from this dealership. After owning it for less than 10 months I've put over a $1000 into it. Why have I put money Into a certified car? They don't stand by any sort of warranty. If anything happens to a vehicle they find it, conveniently for them, not under warranty. When I purchased the car, there were all sorts of old food from the previous owner left under seats and in the door jams. I traded a vehicle in and was told the car would be cleaned out. They didn't. They left my business cards in the center console and I received calls from two separate individuals who were looking at my old car to get info about it. The vehicles rear lift actuator went bad. When it was to be repaired they made me wait an hour before telling me they ordered the wrong part. The real kicker is the cracked coolant line and reservoir that were not covered under warranty just 8 months from purchase. After this repair, the car still ended up overheating. They fabricated an elaborate story about how they had to remove the engine heads and disassemble the engine to get to the coolant line. All this to justify charging me hundreds in labor to change two parts. Service department is rude and sales don't care once they have your sale. No loyalty. I still have not heard back from them regarding the above coolant line issue. Even a call to GM prompted No reply. Radio silence. Pretty much sums up their policy. Sell the car, keep quiet and don't respond to customer service issues. Buying from Bayside Chevrolet has been a costly mistake for me, and I'd like to prevent others from going through the same mistake. Dealer pressures you to fill out this survey. I resisted, as I don't feel a forced survey is genuine. However, They have earned this survey.

Rtallant

24 de feb. de 2014

Nancy was very patient with us in dealing with the purchase of our new vehicle. She found a perfect truck for our family! Thank You!

sarahlparrish

22 de feb. de 2014

I recently bought a 2010 Toyota Venza at this dealership and dealt with Jeff Lehnen and couldn't have asked for a more enjoyable experience. I told him exactly what I wanted and the price I was willing to pay and simple as that. Out the door in under two hours, painless and easy. How car buying should be! I will be recommending EVERY friend, coworker and family member to this dealership. I couldn't of hoped for a better place to buy a car, and I'm a complainer! Don't hesitate to stop by and ask for Jeff, really, he's a great guy!

kristinantonio

21 de feb. de 2014

This was our second time purchasing a vehicle from Bayside Chevrolet, and also our second tome having the pleasure of being assisted by our expert sales associate Jeff Lehnen. Everyone from the showroom floor to the finance office couldn't have been nicer. Its amazing to be able to go to a car dealership and be treated as though you are family. The team at Bayside made sure we got exactly what we wanted, from price to features, and made sure we were 100% satisfied! We absolutely LOVE our 2014 Malibu! Thanks yet again guys, you are great!

billd62

21 de feb. de 2014

Wonderful from start to drive away. Would HIGHLY recommend this dealer to everyone. All around nice people. Great service , great people. Thanks also to jim Tennyson & joe lyon..

elaborate

20 de feb. de 2014

Karen was a no pressure helpful sales person. She was most knowledgable and ask her rams experts when I asked the most difficult questions. The process was excellent and Presidents' Day sales prices coupled with my Gm savings was amazing and too much to turn down. My nice new ruby red 14 Silverado z71 is beautiful. Karen also is a great follow up person and leaves nothing left out. Thanks Bayside and Karen.

maureenmccurry

4 de feb. de 2014

Karen helped my daughter and son-in-law purchase a used cruze. She was very friendly, helpful, and honest. We appreciated having her as our sales person.

pmcginty2002

4 de feb. de 2014

I visited Bayside Chevrolet to look at a used pickup truck they had advertised on their website. Ryan Franklin was my salesman and was very accommodating, patient, and understanding of my needs in a used vehicle. From the test drive, through the entire purchasing process, Ryan ensured that my needs were addressed and met. I worked with Steve Seek for the financing portion of the transaction, and to say he was thorough in explaining all of my options while going over every single number would be an understatement. The whole purchasing process at Bayside Chevrolet from the test drive to picking up the truck was wonderful! I would recommend Bayside Chevrolet to anyone in the market for a new or used vehicle!

mhall032890

4 de feb. de 2014

Great dealership. Lisa was a very low pressure sales person. The truck was already more than fairly priced. Janet did everything she could to get me ghe best financing possible.

lismrussell

3 de feb. de 2014

The staff was very friendly and open to addressing any questions or concerns that I had. I am very happy with my purchase and experience at Bayside.

bjwood

30 de ene. de 2014

Karen was very helpful to me when buying my new equinox. She answered all questions and found just the right one for us. The experience was great and I would recommend Bayside and Karen to my friends.

grillman9340

28 de ene. de 2014

Very professional sales people,would recommend to anyboby.Found the lowest price for my truck around the area.Would go back in the future for another vehicle.

londyn9198

15 de ene. de 2014

I had a really good experience at Bayside. They very helpful and made sure my Camaro was perfect for me. New exhuast, wheels and tires was a plus that just blew me away. They were very friendly to my children and made sure they were entertained.

WC0404

15 de ene. de 2014

Nancy was great came out in the rain to help me, got me the best deal I could get, love my new 2014 Chevy Malibu

JTSGilbert

12 de ene. de 2014

Our family has purchased many vehicles over the past few years and the overall service is always excelent.Sales manager Steve Thompson is great to work with.

SusanBowen

12 de ene. de 2014

I went to Nancy at Bayside, having dealt with her before, and was very pleased. Nancy was friendly, knowledgeable and helpful. She was diligent in locating the vehicle I wanted as they did not have what I wanted in their current inventory. I would come back to Bayside and Nancy again.

Jennybug917

11 de ene. de 2014

This dealer is fantastic! Everyone is so friendly & helpful. I could have test drover every single car on the lot, without any complaint. I was stuck between 2 vehicles and couldn't decide which one for a few days. There was no pressure to choose quickly at all! Karen is such a wonderful lady and was super helpful throughout the whole process of helping me to purchase my first car. I had been to several other dealerships in the area and this one is definitely top notch! Thank you for everything!

amannone

10 de ene. de 2014

I had the best experience buying my first brand new car at Bayside Chevrolet. Karen Gardiner was beyond helpful and understanding, she took down all of my information and did a ton a research before I came in for my appointment. Karen showed me exactly what I was looking for and made arrangements to have my car brought down from another dealership. Karen was not only very personable but she was laid back and focused on what I wanted to get me in the perfect car for my budget. I was never pressured into anything and I felt at ease the entire time I was there. I couldn't be happier with my 2013 Chevy Cruze and Im so glad that I chose this dealership! Thank you to everyone that assisted in getting me into my new car I am extremely happy with my purchase and would highly recommend your dealership for anyone buying a car!

kgburton

10 de ene. de 2014

Jeff went out of his way to find the right Chevy Volt for me and have it at the dealership on time to meet my schedule. Steve made the whole finance process painless.

lexitoy

6 de ene. de 2014

My husband and I have been looking for a used car to purchase for a while. Thru a lot of visits to the dealerships, I happen to find Bayside online. We happen to reach the place as they were closing on saturday but Karen was very kind and patient as we looked at the car. She said since we are here, take a test drive and see how we like the car. We had driven from Bowie and felt bad keeping her from going home but she insisted. She said you have come this far, take a look at the car. I kept apologizing and she kept insisting. Unfortunately, we weren't able to get back to Bayside until the following weekend. Karen called almost everyday saying the car is still here. We thought the car might be sold before we could get back to the dealership. Finally got there, we had to haggle with the price for while but it all worked out in the end. Karen was great. She had the car cleaned inside and out, paperwork was ready to sign and she was courteous and patient all the time. The one thing that stood out the most was that everybody stayed until we rode the car off the lot:: Karen, the manager, the serviceman, and Janet.My husband and I appreciate the kindness, courtesy, and patience from the Karen as well Bayside and all with a smile.

JimJeff

2 de ene. de 2014

The Sales Consultant was great. Very friendly, knowledgeable and helpful along with the rest of the staff which help us with the purchase of our new vehicle. Great experience and we knew exactly where to go to make our purchase being this is the second vehicle we bought from Bayside. I would highly recommend this Dealership to everyone! Thanks(:

mjones217

31 de dic. de 2013

I have purchased 2 new Tacoma trucks over the past 4 years here and had a great experience, so when it came time to look at used cars for my daughter this was the first place I looked. I met Karen Gardiner who was a great help and wonderful to work with! Both my daughter and I are very happy we purchased her Jeep here. I have and will continue to recommend your dealership to friends and family. Thanks again !Mike and Samantha Jones

mobleya71

21 de dic. de 2013

Bayside is one of the best. Reason, we went to another dealership where we brought the original car and Bayside's deal beat their deal. I would recommend all my friends to go to this dealership to get friendly customer service and a good deal. Thanks guys,The Mobleys

jcharlton

17 de dic. de 2013

Lisa provided excellent customer service and paid great attention to detail. She was friendly and extremely knowledgeable. I would recommend her to all of my friends and family. Definitely a great car buying experience.

mlaw74

16 de dic. de 2013

Very solid experience dealing with Nancy & Trevor. They were both friendly and professional. No pushy post-sales drama and they gave us a fair amount for our trade. Our experience at the dealership was longer than I would have expected (approximately 4 hours), especially when we were the only ones there and asked them to expedite; however, we did not have an appointment so we did not have high expectations.That said, I would recommend Bayside and Nancy and would do business with them again.

Vettespeed

6 de dic. de 2013

My experience at Bayside Chevrolet was great. Excellent customer service and friendly sales people. The sales person that help me with my purchase was Nancy Spaller. She was so patient, smooth relaxed and professional. When I took the car out for a test ride I went down the road and back towards the dealership. She insist and ask if I drive it further down the road. This made me want the vehicle even more. When I was sitting waiting for my paper work Nancy ask if I had lunch. Yes! she even offered me lunch and something to drink many times. Other sales reps even offered me something to drink as well. I must admit I've been to many dealerships and purchase a lot of vehicles but none of them never offered me something to eat. I have a lot of good things to say about Nancy Spaller and Bayside Chevrolet it would take a TV commercial to do it. All I can say is Bayside Chevrolet is my new home dealership to shop if I ever need another car or truck.

lucaspr

3 de dic. de 2013

Our Sales Consultant, Robert Smith, was great. He was extremely knowledgeable of the inventory on the lot, [extremely] patient with our indeciveness and worked with my husband and I to ensure that we were pleased with our selection and stayed within our budget. He walked us through the process step-by-step and stayed late to make sure everything went smoothly. But above all, (and what we appreciated most), was his honesty and him not 'pushing' us towards making a hasty purchase. Mr. Smith is definitely an asset to Bayside Chevrolet. His overall experience is immeasurable and I will recommend him to all my family and friends.The Finance Manager, Janet Poloski, was very knowledgable of the financing available to us and thoroughly explained all the packages available, (i.e. extended warranty options, car shield protector, etc.). She was forthright, patient and extremely pleasant to work with during our purchase. She made the financing process, (something that I've always dreaded), pretty much stress-free. We left the dealership comfortable that we were getting the best financing rate possible, along with the appropriate extended warranty package for our needs. Bayside Auto Group is lucky to have Ms. Poloski on their team.Although we did not work as closely with the Sales Manager, Trevor Bollhorst, during this purchase, we had purchased vehicles from Bayside earlier in the year and approximately five (5) years ago. He remembered us and made a special effort to greet us and ask about our family, etc. He also ensured we received a fair deal for our trade-in vehicle. It made our experience at Bayside a good one. As with Mr. Smith and Ms. Poloski, Bayside is fortunate to have him.

LauraWaddell

26 de nov. de 2013

Shopping for a vehicle is not at the top of my list of things to do. Diamonds, purses, clothes...yeah. But I gotta tell ya, Bayside may have changed all that for me. We were greeted but not pressured, we were given the information we needed without being "sold to" and zeroed in on a great APR rate. Overall I was very impressed.Trevor is my new best friend.

DJJones

25 de nov. de 2013

Mr Smith did a great job in helping us with buying the Camry. I'M a hard person to deal with when it comes to spending money,but Mr.Smith didn't pressure us nor rush the deal I ask questions he answered them or got the answers for me. Managers at Bayside should be very proud of the men & women that take real pride in there job not just the day of purchase but even months later Mr Smith calls often too check with us. this the second Camry i have brought in the last three years.Service is 10 star Guys like Kevin Freeburger always says Mr.Jones don't worry bring it in always nice,take the time to talk with u. so,if ask why I give a all out 10 rating guys like Mr.Robert Smith (sales consultant),Mr Kevin Freeburger in (service). And I can't forget Steve Seek in (Finance) hey Steve thanks for all that u do at Bayside. The SFS Crew at Bayside Smith,Freeburger,Seek....... My A-TEAM

kim0419

15 de nov. de 2013

Great experience from test drive to financing. Friendly, helpful staff! I would recommend bayside Chevrolet to anyone looking for a new or used vehicle. Thanks

osterritterjc

12 de nov. de 2013

During my visit at Bayside auto i was treated like a person, not like a Dollar sign, like so many others had treated me. Joe was very friendly and did all that he could to make my car buying experience easy, by making me feel comfortable and working with me on the price. Ms. Janet was very nice and friendly and the most personable finance person i have ever met.

rjdemocko

11 de nov. de 2013

My wife and I both purchased new uses vehicle through salesperson Jeff Lehnen. Jeff was a joy to work with and a very professional guy. Jeff listened well, which provided him the knowledge of what we were exactly looking for. Jeff was always there to assist and if he could not, directed us to the correct person. During the closing of each vehicle we dealt with Trevor Bollhorst and Steve Seek whom were also very professional and explained the purchase steps clearly for us to understand. There was no haggling or stress. We had the "best" expericence in purchasing our vehicles. We also had to take each vehicle to service for minor work. Our dealings with service was Kevin Freeburger. Kevin made sure he understood the problems and insure complete satisfaction with the corrections. And if the vehicle had to stay longer than a day Kevin kept us updated. Kevin is so calm, polite and very professional. We enjoyed working with himEveryone at the dealership were friendly and outstanding. We highly recommend this dealership in purchasing a vehicle.Turk Democko

geocase

10 de nov. de 2013

I walked in and was immediately greeted by the most friendliest staff I have ever met. They all worked together to find the perfect vehicle and fit my budget. I will certainly recommend this dealer and staff to everyone I know. Thanks.

bpedone

9 de nov. de 2013

My experience at Bayside Chevrolet was outstanding. Jeff went above and beyond to make sure the process went as smooth as possible. I will definitely recommend Bayside Chevrolet to friends and family.

BarbWaskey

6 de nov. de 2013

This is the first car I have bought from a dealership and Karen made it very easy to understand everything about the car and was able to walk me through the entire process of taking this car home.

stashio

4 de nov. de 2013

I travelled 3 1/2 hours from PA. on Sat 11/2/13 to buy a Techno Pink Chevy Spark that was posted on cars.com, at your price that was unmatchable. Harry basdically sold the car to me via my phone call to you on Friday at 3PM.I was treated like a queen, the car was immaculate, Certified and the service was excellent! They even washed it again, filled the gas tank, and Jeff Lehnen even followed me a few blocks to drop off my rental car at Enterprise down the road. Way over the level of service i expected and you guys absolutely "WOWED" me! It was a fun, painless experience and totally destressed me after my long journey starting at 5:30 AM to snatch up this car! Thanks again! Your services, knowledge, professionalism and attitude are UNSURPASSED, and I have bought 13 cars in my lifetime, with NOONE even coming close to you! i would not hesitate to recommend your dealership to anyone!

Bstup

29 de oct. de 2013

They were very helpful and were very willing to work with me. Jeff answered all of my questions and Trevor helped me get a fair price for the car I bought.

blleftwich

27 de oct. de 2013

Buying a new vehicle can be overwhelming. The Bayside Team made this the most pleasant experience I have ever had with a dealership. I will absolutely recommend this dealership to all of my friends and family. Awesome sales and finance team. Honest, friendly, and warm. Mr Lehnen is the consummate professional! Thank you Bayside. We'll be back!

craftidood

24 de oct. de 2013

The whole experience was AWESOME! Jeff was very knowledgable on the model I was looking for. Trevor was a no-nonsense guy and did not try to smoke screen me with the price. Steve in finance was awesome. He gave me the information and did it without the pressure you get at some dealerships. Keep up the great work!!!!!

nicole7336

21 de oct. de 2013

Jeff was a wonderful person to work with, and got me in to the car I wanted. With his help, I got to test a few different options, and get the information I needed to make the important decision of which car to buy. This ended up being an excellent purchase and investment. I'm enjoying my new vehicle every day! Next time I'm shopping for a car, I'll definitely come back! Thank you guys for all of your help! :)

ashockley

17 de oct. de 2013

Super friendly and welcoming. They did everything to get us exactly what we wanted. Second purchase we have made with Karen. Very family (kid) friendly atmosphere. Karen included our kids in the process.

jenkinsmary70

15 de oct. de 2013

My overall experience was excellent. Joe and Janet was very helpful in my decision. Also kept everything within my budget. I would definitely recommend this dealership to all my friends and family.

sbuckmas

15 de oct. de 2013

Second car in less than two years and both experiences were exceptional. While the whole transaction, from test drive to drive home, was exhausting, the end result was just what I wanted. Thanks so much.

makeupartist

13 de oct. de 2013

I purchased a used 2011 Ford F-150 that was in mint condition and appeared to have no issues as it had just under 22K miles... within 2 weeks it started to have mechanical issues and left me stranded - twice. Bayside sent it to Ford to have it evaluated/diagnosed and put me in a rental without hesitation while Ford had the truck. After almost 2 weeks with no resolution in sight from Ford, Bayside purchased the Ford back from me and I am now a proud owner of a 2012 certified pre-owned Chevy Silverado. The folks at Bayside were awesome throughout the entire process! I highly recommend this dealership and would not hesitate to buy another vehicle from them in the future :)

angiesawyer

11 de oct. de 2013

Everyone I dealt with at Bayside was very friendly and provided a comfortable atmosphere. They were professional, courteous and honest. I feel I received a fair price on my trade in and a good deal on my used car purchase. I would definitely recommend this dealership and Jon Parent in particular.

BernetaSpence

11 de oct. de 2013

First (new) car purchased since 2002, also first American car I have purched in my life. I chose a neighbor dealership who came highly recommended for their service and prices. I test drove 13 cars; 7 American and 6 foriegn cars before chosing my Equinox from Bayside. Ford was first car I test drove and I drove the Chevy second. Both cars set the pace for the other cars. The American cars fit my price range and in the end Ford & Chey were tied. It actually came down to the people at Bayside who won hands down. Thanks Karen & Trevor for caring. I am loving my new car. Bernie Spence

grashopr34

11 de oct. de 2013

Joe was great! Got us in and out under 3 hours with 2 kids! I would certainly purchase my next vehicle from Joe at Bayside.

2013MalibuMan

5 de oct. de 2013

Had a very good overall experience working with Karen and Steve. Past auto purchases at various dealers have been painful and drawn out, This time was fairly quick and very pleasant. Enjoyed working with Karen and Steve. Day after the sales I needed to get the tire pressures checked. Drove up to the service bay, was promptly greeted and asked didn't I have a 2005 Malibu (one I traded). Service person may not have remembered my name but shown that he did recognize me. In and out of service in less then 10 minutes.

sanderson0568

4 de oct. de 2013

My family was treated great by Jeff and Trevor. They took the time to discuss options and other possible vehicles that would interest us. They made a very fair deal with us on the trade of our old vehicle. I would highly recommend this dealership and Jeff to my friends.

cpl225

1 de oct. de 2013

Both Jeff and Trevor were beyond helpful and great to work with. Will only do business with Bayside the staff at Bayside was very friendly and worked great with our trade in.

royceb

30 de sep. de 2013

Our Sales Associate, Karen Gardiner, did a great job in helping us find the perfect truck! She is knowledgeable, friendly and very personable; a pleasure to work with. We also appreciate the help and information we received from Lisa Hogue. Thank you Ladies! You're awsome :)

tbidne

21 de sep. de 2013

My experience with Bayside Chevrolet was nothing but pleasant. Lauren Thompson was exceptionally helpful, both in answering questions and being flexible with respect to availability. Janet Poloski handled the finances and did an excellent job at demystifying the inherent complexities, especially notable given my lack of financial knowledge. It's worth mentioning that Lauren and Janet were both remarkably cheerful, helping to create a friendly environment.I would certainly recommend Bayside Chevrolet, based on my experience!* I had to select a brand for this review to go through, and "Chevrolet" was the only option for new. This is wrong, though; I purchased a new Scion FR-S.

shimes

17 de sep. de 2013

Everything about our experience was very well done!!! The staff was very friendly and attentative to our needs. Everyone made us feel comfortable. Lisa did an exceptional job is selling us the vehicle. She explained everything very clearly to us.

chrissyvs9275

17 de sep. de 2013

Karen was very friendly. Sales dept in general was very nice. My only complaint is when it comes down to the car I found a lot of bangs and scratches where the prior owner must have wrecked a few times. My husband came to test drive it but because it was pretty dirty he did not notice all the deep scratches and dents. It wasn't until I cleaned it myself that I noticed it had been ran up onto a curb or something because the whole bottom is tore up. Also the brakes won't stop squealing and when I took it in they said they were fine although it sounds horrible. Not very satisfied with service dept at all. When I brought the car in for the shield coat to be put on I showed all the deep scratches to them and they were suppose to fix them all. I was told they would buff out what needed to be buffed and do touch up paint on the rest and when I got it back most of it was not done. If I decide to buy another car from here I will make sure I go through everything with a fine tooth comb. Car fax report showed no accidents so not sure what happened to this poor car. I was told its a used car and its not going to be perfect but in my opinion when your putting that sort of money into something it better be near flawless. Its a beautiful car and should have been taken better care of but looks like it got beaten and banged up from prior owners. This isn't the fault of the sales dept however I do feel they should have pointed all this out. Unfortanatly I have had a great deal of people look at my car and question me on all the flaws. Its hard to recommend when it shows the damage.

sqrll1996

14 de sep. de 2013

Everyone there was great. It was a good experience. Jeff is a great guy definitely would do business again. Everyone there was on the ball and got everything done quickly

DOWNSLM

14 de sep. de 2013

I ALWAYS FEEL AT HOME WHEN I VISIT BAYSIDE CHEVEROLET. I AM WELCOMED BY FIRST NAME, OFFERED DRINKS, AND SNACKS. I GET THE BEST DEAL FOR MY MONEY AND THERE ARE NO HIDDEN FEES. I HAVE BOUGHT CARS FROM BAYSIDE FOR OVER 10 OVERS AND I WOULDN'T BUY THEM ANY WHERE ELSE.

mstar00

7 de sep. de 2013

Harry Nygun was quick to respond to internet queries about the Nissan Quest. Robert Smith was very friendly and easy to work with as was the Sales Manager. The purchase of the Nissan was a very comfortable positive experience.

ligrligr

6 de sep. de 2013

I had such a great experience with Bayside Toyota!!!! They really took care of all of my needs. I would refer all to this dealership.

CarPF2013

3 de sep. de 2013

The customer service I received at Bayside Chevrolet was excellent! It was a lengthy process because I was undecided on my car of choice. I found Craig Payne and Jeff Lehnen to be very kind and patient while providing a lot of pros and cons on each vehicle I was considering purchasing. Trevor Bollhorst provided excellent customer service and explained each detail to me as I was a FIRST time car buyer. I also enjoyed talking to Robert Smith too! I appreciate all the attention I received and I think we left a memorable and lasting impression as well!

jhorsmon

27 de ago. de 2013

The dealership was not pushy when I was walking around on the lot. Robert Smith was very polite and very knowledgeable on the pickups I was looking at. Once inside Trevor was also polite and he did the paperwork in a timely fashion. Then the A/C was not working and right awayservice took it in to evaluate. They gave me a new loaner to take home until the repairs were completed. This all took place on a Sat. They also transferred my running boards and mud flaps. Also they had a spray in bed liner done for me. My pickup was ready Tues. morning. Then Robert completed going over the things that were new to me. Great experience!

amattero

26 de ago. de 2013

Both were very helpful in finding a car that fit me, making me happy, and getting me a great price that I could actually afford!

baldwing

25 de ago. de 2013

When we went into Bayside Chevrolet to look around for a new truck I was very pleased with the sales staff and how well we were treated. I felt like I have known these people for years. They treated us with kindness, and a professionalism you don't find places anymore. They went above and beyond so we felt completely comfortable with the deal and we walked out of there with a purchase we were happy with. I would definitely purchase another vehicle from Bayside in the future.

Jocelynn2269

24 de ago. de 2013

Lisa and Trevor knew we were on a time limit and they did a quick job getting us in and out of the dealership with a new car. Shawn's and his team did an excellent job cleaning the new vehicle. This is my third purchase at Bayside and will not be my last. The customer service and the knowledge that they have over the vehicle is awesome.

Jgarner92

20 de ago. de 2013

i have purchase a car at bayside in the past with the help of lisa. I was in need of a new car quickly so i look at a couple of cars on the website found one that i liked so i decided to call lisa the next day she told me to come on in next thing you new i had a new car quick and affordable thanks to ms janet with her awsome finance skills kept my car payment under 350 so i was a happy camper when i left this dealer ship thanks to janet and lisa :)

carmedic

18 de ago. de 2013

once again I was very happy with the entire process.Joe lyon was very courteous and helpful.I have bought 3 vehicles from Joe.Everbody at the dealership was very nice and helpful.Thanks again.

wsgutowski

14 de ago. de 2013

I needed to replace an aging vehicle. I had previously researched the vehicles in which I was interested. Consequently my desire was to have a fast, simple transaction. That desire was met in spades. Jeff made the entire process happen very quickly and with no problem whatever. Thanks for the excellent service.

hgkilr2010

13 de ago. de 2013

Robert smith was phenomenal,he assisted with my purchase,and I got exactly what I wanted. He explained to me about buying a certified vehicle opposed to buying a non certified vehicle. His friendly and courteous service was well appreciated. Thank you robert for a great deal and service.

Misstammylynn2003

10 de ago. de 2013

Very accommodating, very helpful!! I'm glad I chose to purchase my vehicle here and my salesperson, Robert Smith, was very genuine. I will recommend him to anyone looking to make a vehicle purchase!

jbooser

5 de ago. de 2013

My overall experience at Bayside Chevrolet was very good. I've tried to go to Ken Dixon Chevrolet in Waldorf, MD, but they didn't seem to want to work with me. They never gave me a good deal, fair trade price, or even offered to mark much off of any 2013 Silverado to make room for the 2014 models. Not a good way to earn business.The saleswoman, Lisa Hogue, was very polite and professional. She did everything she could and after speaking with the managers and making every attempt to earn my business; they've earned it. They gave me a great deal for the vehicle and I thank her and the dealership for their hard work and dedication.I'll go to Ken Dixon for service; only because they're conveniently located for me, but I may never go there to purchase a new vehicle.

jlharrisjr

3 de ago. de 2013

Very pleasant experience in purchasing a vehicle. Every employee who helped in the purchasing process were very customer oriented. Should someone express an interest in buying a vehicle, Bayside Chevrolet will be recommended as an excellent source.

tlatchaw

2 de ago. de 2013

Jeff, Kevin and Trevor worked together as a great team to find us the truck that we wanted and to get us a great deal. Kevin even went so far as to find us a better discount than the one we initially qualified for because we were previous Chevy truck owners. Talk about going the extra mile - they reached all the way to Dover, DE to find us the truck we wanted, and still got us a great deal.

hazmat2385

30 de jul. de 2013

I met Lauren at the Toyota dealership at Bayside. I was looking for a Yaris but they had just sold the last one. She took me into the office to see if there were any close by but unfortunately the color I wanted was to far away. I told her that I was also interested in two different Chevy cars. She took me over to the Chevy lot and I got to see two models the Sonic and the Spark. I had told Lauren that I would like to take a test drive and she immediately went and got the keys. We test drove both cars but I was on a mission to try other brands to see which one I preferred. She gave me her card and said if I needed any help to please let her know. So I went on my journey to find out that the 5 dealerships I went to were horrible to deal with. I actually came out crying on one of them (Ourisman in Bowie). It made me come back to Lauren knowing she would take good care of me. I actually bought the Sonic by texting Lauren for a week. We made a deal on the price and I was ready to roll. When I went to pick up my new Sonic, Lauren had everything ready. She took me out to the car and gave me a preview of everything that was in the car. I was so pleased with everything she had done that I gave her a big hug and could not thank her enough for her patients and kindness that she offered me during our dealings. Lauren actually text me the next day to see how I was getting along with the car and if I needed any help. I have never had such great service in buying a car. I have purchased many vehicles but have never had the service that Lauren offered. Thank you once again Lauren for all your help you went out of your way to take good care of me.

JCWhite

29 de jul. de 2013

In 45 years of purchasing new vehicles, I have never had one person work so hard to get me the right one. It seemed that ever truck I wanted, that had the right equipment became unavailable. Joe Lyon would not accept this and worked until he could find me the right truck. Finally the right truck was located out of state. Joe made the necessary arrangements to have the truck brought to the dealership and the deal was made. Between Joe Lyon and Trevor Bollhorst, my wife and I have have had a whole new experience buying a vehicle and we would recommend Joe, at Bayside, to all our friends and family. Not only did he provide his dedication, he also gave us the best deal we have ever received.... Thanks for the memories and helpfulness......

fayedj

29 de jul. de 2013

We came to Bayside Chevrolet to purchase a vehicle for our son. Sales Consultant Robert Smith did an excellent job assisting us in buying a pre-owned 2012 Malibu. Robert was very professional, informative and polite, never pushy. My husband had done a lot of research and was asking many questions. Robert was very patient, prepared and answered all the questions. Robert has an awesome sense of humor and made us feel comfortable and made the whole experience enjoyable. We were very pleased with our service and would highly recommend Robert Smith.

Brianbf

24 de jul. de 2013

I had a great experience purchasing my first new car ever here at Bayside Chevrolet. I had considered other options, but arrived at Bayside and found what I needed. A great car, customer service, and overall car buying experience.Jeff Lehnen did an outstanding job with assisting me in acquiring my 2013 Chevrolet Cruze LT over the course of this past weekend. We were able to negotiate what options and pricing I could work with along with the additional assistance of Craig Payne. Jeff was a great help from the moment I stopped on the lot late Friday night before closing to the end of the deal on Monday and afterwards. Janet Poloski helped me in finding the best finance options that were available. She was able to find a lower APR than what my local federal credit union had to offer.I had a very good experience with Bayside Chevrolet and look forward to recommending my friends to give this place a first look when thinking about purchasing a new or used Chevrolet vehicle.

Judy5

22 de jul. de 2013

Steve Seek was absolutely fabulous! His knowledge of the car and his patience with us was admirable. I always wanted a Toyota. The service was so good we returned about 3 weeks later and bought another Toyota Camry!

Jbbowling

22 de jul. de 2013

Everyone at the dealership was great to work with. Extremely friendly and took great care of me. My experience there was was great and made trading and purchasing my new vehicle a breeze. Will definitely return to them in the future ad highly recommend this dealership!

swtcaroline

12 de jul. de 2013

This is my 6th purchase thru Bayside.Joe Lyon has been my sales consultant for all of my vehicles.I would never go anywhere else.!!.Joe is very caring, friendly and he knows his stuff about cars!!! He knew what I was looking for and as soon as that car came in he called me immediately..There was no hassles or feeling like you are pressured, he takes the time to explain everything for you..Trevor is also awesome, he has been my financial consultant for atleast 5 of my cars..He is very caring and friendly also, explains everything to you and gets the best deal for you..I DO and ALWAYS. will refer Bayside, Joe Lyon and Trevor to all my friends looking to buy a car..Thanks guys you are the best!!!Sincerely,Carrie C.

7598517

11 de jul. de 2013

Karen was great. I was trying to get a car with a lower payment, but since that wasn't possible, she helped me find the right vehicle with the stick shift I wanted. Great job....

Rob3122

9 de jul. de 2013

All around great experience very friendly staff willing to work around your needs and schedule. The vehicle was detailed nicely and the sales person (Jeff) was very helpful throughout to include going over all the features of the vehicle and how they worked. The finance portion of our experience was second to none, Trevor was excellent very thorough and informative. He made the finance portion as painless as possible. I will definitely keep my business with Bayside and recommend them to everyone. Thanks again Bayside!

Tracyogle

8 de jul. de 2013

Excellent experience at Bayside Chevrolet. Even after I purchased the vehicle the crew at Bayside have helped me work out all issues a d are very attentive to our needs and concerns. Highly recommended!

light100

28 de jun. de 2013

I had been looking for a car for about a week, I called Bayside and spoke with Nick about the vehicle. Nick was very helpful. I set an appointment, the vehicle was sitting in front when, I pulled up. The best experience ever love Bayside Chevrolet.

eande

28 de jun. de 2013

I had a wonderful experience with Bayside. All of the staff were very helpful, they answered all my questions or took the time to find the answer. Jeff made himself as available as he could, although he was very busy, Chris helped to guide me along in the process and answer questions, Jim the manager was beyond wonderful he made everything work for me and Trevor gave me all the information I needed to make the best financial decision. Everyone at Bayside has been great, they have worked hard to make sure I am satisified. Overall I am a very happy customer and would recommend them anyday.

Keywest77

21 de jun. de 2013

I am a very confussing person and keep walking away from deals. However both Lisa and Janet worked with me and pretty much for me. With five days they had worked out a deal even I could not pass up. Once I arrived at the dealer, Lisa was right there to greet me and as quickly as possible she had all the paper work ready. She then took me to see Janet who got me better financing. I had been pre approved by my CU, but she got me what I needed a monthly payment I could afford.I am retired and as you may know, retirees are tight wads..

laditc

21 de jun. de 2013

I was in the market for a used car at a set budget. When I spoke with the Sales Consultant, Frankie Tayman, he wasted no time placing me in a few vehicles to find out what I liked & something to match my driving needs. By the end of the week, I was in my new Certified Pre Owned crossover.Frankie and the Toyota team where all respectful, patient and considerate of my needs. I will return to purchase my next vehicle from Frankie. Thanks!!

cnlong1122

20 de jun. de 2013

This was my first experience as a car buyer. My husband and I found a 2011 Chevy Malibu that we were very interested in on Bayside's website. We called earlier that week and spoke to Nick. Nick answered all of my husband's questions and even gave my husband his cell number so if he had any more questions he could call his cell even if he wasn't at work. We live about 3.5 hours from the dealership (it was worth the drive!) and we called him that weekend when we were on our way to tell him we would be there to look at the vehicle. When we got there we were greeted by other employees and I was impressed that we were asked were we there to see anyone specific because that showed teamwork and that they weren't hounding us to make a sale and to walk over one another for a sale. We asked for Nick and he already had the car out for us to look at. Nick was patient while we looked over everything. He hung back to give us our space so we could talk about what we liked and he was there to answer questions when we had them. He showed us all the options the car had to offer. We then went for a test drive. I really appreciated him making us feel comfortable and not pressured to like the car. Through the test drive we were also able to talk to him more, we enjoyed sharing our stories and hearing some of his. It made you feel like a person not a sale. When we got back from the test drive, I wanted the car. He asked us what we thought. And we hadn't gotten everything straight with our bank yet so we were planning on doing that and coming back the next weekend to purchase it. But Nick offered the idea to see what the dealership could do for us and then go from there. I'm glad he did. Turns out, the dealership offered us a better interest rate! While they were getting the paperwork straight, Nick offered us drinks and told us where the vending machines and restrooms were. He checked to make sure we were comfortable several times. He even came and sat and talked more with us. He and my husband talked football. We liked different teams, but we can't hold that against him! After they got the paperwork straight, we talked with Trevor to do all the paperwork. Being a first time car buyer, I was trying really hard to make sure I asked all the right questions and got the information I needed. He took his time, went over everything with us and answered any questions we had. Trevor was also very personable and we enjoyed talking with him about us and hearing about him and his two daughters. I liked that Trevor explained what each paper was for before I actually signed it. Next thing we knew-we had bought our first car! While we had been doing the paperwork Nick had the gas tank filled and the car washed up for us so it was ready to go. Then we were off in our car! I was very satisfied with the experience we had with them. We loved the laid back atmosphere and personal experience that was created by Nick and Trevor. I would recommend them to anyone!

cbaggettjr

13 de jun. de 2013

The salesperson (Lisa Hogue) was so kind to my father as the paperwork for the purchase was delayed from my creditor. She made sure everything was accomplished to our satisfaction, and her attention to detail after the sale ensured little problems from my insurance carrier. Mr. Seek went far out of his way to secure an APR which was over two percentage points lower than I had originally negotiated. Despite the headaches from my creditor and his printer, he finished the job with a smile on his face. I am very grateful for their kindness and generosity of spirit, and I wish them continud success and happiness.

Volt4Life

12 de jun. de 2013

From personal experiences I am nothing but satisfied with the great customer services my husband and I were given the 2 times we've purchased our 4 cars from Bayside Chevy. We have gone to Bayside for the past 2 years and have purchased 2 new cars from them every time. They treat us like family and have been nothing but helpful in finding us rates that were reasonable for our budget. I LOVED the fact they were able to find the make, model, color and style car (with ALL the bells and whistles) I was looking for, which proves to me they not only care about our satisfaction, but they also listen and aim to please.

ellenjackson

11 de jun. de 2013

I went to them because we have just recently moved to the area and I wanted an SUV. After having an appointment with Lisa, when I arrived she was not available, so she introduced me to Nick. Nick was great. He showed me the Equinox I was interested in, took a test drive with me and made the deal happen. During the process, we chatted and got to know a little about each other. Just what I was looking for. Developing a relationship with my local Chevy dealer. Nick did something no one has ever done when I purchased a used vehicle. He took me out and went over the complete car. Showing me all the cool things this car has and how to use it. When I went into the finance office I was met by Trevor, who again was great. I told him I have been in the car business for over 30 years and this wasn't my first rodeo. We got through the paperwork quickly, he gave me a good deal on an extended warranty and again we learned al little about each other. My kind of place. I would highly recommend this dealership for your next used or new car purchase. I would highly recommend Nick and Trevor for your sales and finance needs. However their service department is a little different experience. I drove to Pennsylvania four days after buying my car and on the way back ran into a torrential rain storm. Dang if the wiper blades weren't streaking. I pulled over and found they were both torn in the middle of the blade. Now this was a certified, state inspected vehicle. This is a CPO and state inspection item. Went to the service department that following Monday and did not have a good experience at all with Tabby, the service manager. Don't know if she was having a bad day or what, but was definitely not pleasant to deal with. Needless to say I got my wiper blades replaced, and a minor interior trim item, I thought taken care of, but it wasn't. After that experience I got to thinking about the CPO inspection. I had my husband pull out the cabin and filter and low and behold it is filthy. So I'm not so sure my CPO inspection in any good. I plan on taking the car to Criswell Chevrolet and have them go over the vehicle again, just for my satisfaction. I want to know what my brake pad thickness really is.

MMJM810

11 de jun. de 2013

My wife and I came in to the dealership looking for a car new or used that would give us good gas mileage.Jeff, our salesman, was very patient with us as we looked at the different cars in the lot before test driving a Chevy Spark which gets around 40 miles to the gallon, great mileage at an affordable price. We were interested in the car but concernedabout the usable space we needed for my wifes work. The dealership was very accomidating in letting us take the car overnight tosee if it would accomidate my wifes needs. My wife loved the car but it wasn't large enough inside for her work. Jeff showed us a newChevy Sonic that was upsized from the Chevy Spark and rated at 35 miles per gallon but not in our budget range. We left without buyinga car but were assured by Jeff that he would try to locate a used Sonic. Sure enough a couple of days later Jeff called and said someonehad just traded in a 2012 Sonic with 30,000 miles on it. We test drove it, tryed it out overnight and bought it. The dealership certifed the carand gave us a great warrenty. We would definately recommend shopping for a car at Bayside Auto Group in Prince Frederick. All of the staffthere were very friendly and helpful. A special thanks to Jeff for his patience with us and for all the effort he went to in finding us a car that fitour needs and a price within our budget. We are very happy with our 2012 Sonic!

catldy27

10 de jun. de 2013

Joe Lyon was friendly and very helpful it was a pleasure working with him great Sales Consultant. It was also a pleasure working with your other staff as well.Thank you,Brenda Watkins

Kimcranford0208

10 de jun. de 2013

I started shopping on the internet. My search took me to a car at Bayside Auto. Contacted them via email and got a quick turnaround phone call. I set an appointment for that weekend. Upon entering the show room, I was greated by Karen Gardiner. Though it was late in the day, she was happy to help me and stayed late to finalized my sale. She has been happy to follow up on my questions and services needed. She made the experience easy and pleasant.Kim Cranford

PPettit

2 de jun. de 2013

Our overall experience was fantastic. Lisa & Trevor were very knowledgeable of the vehicle we purchased. Lisa went out of her way to make sure that we were comfortable at the dealership while waiting for financing.

Jencole

2 de jun. de 2013

Mike Martin was so helpful that my husband and I both purchased new cars 1 week after the purchase of my daughter's new Spark. This dealership would be the place everyone should go .

JosephMattingly

1 de jun. de 2013

Everyone was very helpful and friendly. Things went very smoothly. I would definitely recommend this dealership to anyone who is looking to purchase a new or used vehicle. I would go back when I need to buy another car.

avojtasko

30 de may. de 2013

This was my first time walking into a dealership where I was treated with such great respect. Every one of the gentlemen I worked with were awesome and each one put a smile on my face in their own way. I went in thinking the only way I could get myself a vehicle was to get one at an extremely low cost with higher mileage. I found the complete opposite to be true. I am now driving in a 2013 Chevy Malibu and absolutely love it. Thanks to each and every one of you for making my day!

samnpat

29 de may. de 2013

Our overall experience with Bayside was amazing. Mike Helped us and was very knowledgeable and helped us get the best deal possible. They all were very friendly and helpful with the whole process. They kept us in our budget with what we needed. They went above and beyond to get us a better interest rate two days later after the sale was final. They definitely have a customer for life!! I would recommend them to anyone!

rl20650

29 de may. de 2013

At first was just window shopping...after speaking with Robert Smith we became more interested with purchasing. After some initial discussions on trade-in values and special offers available on NEW Chevrolets we decided to purchase a 2013 Tahoe LT 4WD. Mr. Smith made sure we recieved all special offers available to us and secured the best trade-in price for us. Robert was genuinely sincere and honest. He is the consumate sales person,and a real pleasure to work with. After talking with other sales representatives at other dealerships, it was refreshing to deal with true professionals including Andrew in Internet sales and Janet in Financing. WELL DONE BAYSIDE..Richard and Bonnie Loy

rhirhi1369

27 de may. de 2013

The sales consultants at Bayside were very helpful and very nice. I would recommend Bayside to my friends and family for their next used or new vehicle purchases.

jenmiller12979

25 de may. de 2013

Bayside was absolutely wonderful to us. Answered all of our questions, was extremely knowledgable, and very friendly. Would recommend to all. Thank you so much, Mike!

ssowers

22 de may. de 2013

My husband's 2006 Chevrolet Silverado 2500 broke down after driving it 270,000 miles. He is a home improvement contractor, so his truck is VERY important to him. He was determined to stick with the Silverado, as he knew that it would be reliable and last him a long time. Bayside had EXACTLY the truck he needed with very low mileage and a price way below Blue Book. We were greeted at the door, test drove the vehicle right away, and left with the truck. We also got plenty of extras and a 2 year maintenance plan, so we were thoroughly impressed. Hopefully this truck lasts 270,000 miles...but when it does give out, we will be back at Bayside.

firefighterlove

17 de may. de 2013

Everyone that worked with us was really friendly and I had an overall great experience, the service was great. I would highly recommend this dealership.

Lakers4kb

16 de may. de 2013

My experience with Bayside was a great one, with Lisa being a very competent and accommodating throughout the entire process. Lisa and Bayside as a whole exhibited pure professionalism in purchasing my used vehicle. I look forward to visiting again when it is time for me to purchase my next vehicle. Thanks Bayside!

steveobrien3386

16 de may. de 2013

Karen Gardiner made me and my family welcome and comfortable. She is knowledgeable and a true professional making my Camaro purchase a pleasureable experience. I will recommend her to my friends and family.

bmfazekas

9 de may. de 2013

Bayside Chevrolet has very reasonable prices and all the people are very nice. I bought a used car and I ABSOLUTELY LOVE IT!! Jeff was awesome and helped me find exactly what I wanted. I will recommend Bayside to all my friends and family. Thanks Bayside for all your help and support.

Dancer721

6 de may. de 2013

They worked with the finances and got me in the car I wanted! They even worked with me when I changed my mind and helped me find a car with all the features I wanted! They even stayed past their closing time just to be sure I got to take my brand new 2013 Chevy Cruze (Sport Edition) home! They work to make sure you are happy, satisfied and driving off with a great car! I would definitely recommend this dealership! They work to help you, and not for themselves! Now I am in a great car! It's safe! It has high mpg! As Trevor says, I am now 'cruising in my cruze!' I love my car and I loved working with the dealership staff to get it!

brunosam

28 de abr. de 2013

I went to Bayside to trade a 2012 vehicle that I was not happy with. I was interested in a Chevrolet but looked at them and was getting ready to leave when Robert came up to us and wanted to help. I told him what my problem was with the vehicle I wanted to trade and the Chevy had the same things that I was not happy with. He said well lets look at the Toyota's over here and see if you like any of them. We looked, he got keys for several so we went for a test drive and he kept getting keys for different models and we liked the RAV 4. Robert could not have been any better he was the reason that we bought a Toyota. I never thought I would, being a Chevy man BUT... I really like the car and we are very happy all around so far. Everyone one at the dealership was super. It was a really fine buying experince.

WoodyWatkins

28 de abr. de 2013

The transaction was relatively quick and painless. The staff was knowledgeable, friendly, and courteous. I believe we received a great deal on our pre-owned vehicle. Would recommend to others.

kristinantonio

27 de abr. de 2013

The team at Bayside Chevrolet made us feel beyond comfortable with the purchase of our new vehicle before we even reached the dealership. We have never experienced such diligence and commitment while purchasing a car. We were able to reach Jeff Lehnen, our Sales Consultant, at any time with any questions. Mr. Lehnen and his colleagues went above and beyond to ensure that we received the best possible vehicle for the best possible price, and that is exactly what we got! We now know that we not only found a wonderful dealership, we have found our home dealership for our future purchases and referrals. We are truly satisfied customers! We would like to especially thank Jeff, Jim, Trevor, & Craig for all the hard work they invested in us!

tkp813

22 de abr. de 2013

Our family has purchased 3 vehicles from this dealership. The people here are always friendly and willing to work with you. Lisa was great to work with she did not put any pressure to buy and was able to answer all my questions. Janet was also great to work with, We all know we think we pay too much for cars. However I do feel like I was treated fairly and I got an awesome car! The staff even remembered 5 years ago when I traded in my old car for my HHR, by my Grateful Dead license plate frame!

rmerv

21 de abr. de 2013

Overall a pleasant and easy car buying experience. The sales staff were very friendly and made the transaction very smooth and easy. It would be nice to have this type of service from a dealership closer to home.

DennisWick

19 de abr. de 2013

From the beginning to the end of the sale, multiple people were involved to make our buying experience easy. I would like to give credit to Lauren for making us feel comfortable and not hassled in the process of buying our car. She was very professional and was able to have or find answers to all of our questions. We love our Cruze and had a great time buying it. I recommend Bayside to anyone that is in the process of buying a car, we will be back.

robingigger

11 de abr. de 2013

Went to Bayside because it is local and I have purchased several cars there in the past and have always been satisfied. Was looking for a 6 cylinder car to replace an 11 year old Impala. Robert Smith met us at the door and asked us what we were interested in. We purchased the first car he showed us. I found Robert to be knowledgable, friendly and able to answer any questions we had. It was a very pleasant experience and the car is great.

sonjacox

8 de abr. de 2013

I corresponded with Harry about the vehicle I was interested in driving/purchasing. He told me that Joe Lyon would help me and be able to answer any questions I had about the 2013 Camaro SS. He scheduled an appointment for a test drive the same day. When I arrived, Joe had the vehicle ready for me to drive and and answered all of my questions. I took it home with it that evening. I received a fair price and Trevor made the paperwork process very easy.Thanks to all!

tyler1991

8 de abr. de 2013

Overall when you walk in Bayside Chevrolet you get excellent service. Each individual treats you kind (Jeff Lehnen) in particular was my sales person and he did a great job doing what he could to get me in the car I wanted, not something he wanted me in like most dealers. I have a Chevrolet HHr it is an excellent car, no problems. So i will definitely recommend all my friends. This dealership is OUTSTANDING!!

david68

5 de abr. de 2013

The staff was very friendly and helpful. I would recommend any looking to purchase a new Chevrolet to go to Bayside Chevrolet in Prince Frederick.

mjwjdavis

5 de abr. de 2013

We've purchased several vehicles from Bayside and Nancy has always been a wonderful sales rep. She goes the extra mile and we wouldn't think of asking for anyone else.

judylamb2

3 de abr. de 2013

I spent the day at several dealerships looking for a used car. Bayside was my first stop. Robert Smith showed me several cars. He listened to what I wanted and treated me like a friend. I thanked him for his time, told him I would be looking around at other dealerships and might be back. I returned to Bayside after visiting many other dealerships. Robert said I knew you would be back. I bought a 2011 Chevrolet Impala. All of the staff at Bayside were very helpful and answered all of my questions. I have had my car serviced at Bayside and the employees are courteous and pleasant. I would recommend Bayside to family and friends.

franky381974

3 de abr. de 2013

Everyone worked together to give me the best deal possible. I really apperiate the hard work everyone but in to this deal. We truely are unjoying our new car.

Jkeith82

19 de mar. de 2013

The staff was very knowledgeable staff and they worked with my wife and I and was able to get a better interest rate then they originally quoted

TommyBuckmaster7

16 de mar. de 2013

The Bayside Chevrolet and Toyota Team is a family oriented facility that treats there customer first. I have purchased vehicles here prior and have never been disapointed!

hpusateri

7 de mar. de 2013

Great new purchase experience! Very knowledgeable and friendly sales and finance team! Joe Lyon offered completely oustanding service. Would highly recommend him to anyone looking to purchase a new vehicle.

fprice1

1 de mar. de 2013

I was a first time car buyer and the three gentlemen I dealt with made the experience absolutely unforgetable. I was very anxious and nervous but Jeff picked out the perfect car for me and was helpful answering any and all questions that I had. Craig and Trevor took away alot of the first time buyer pressure and made me as comfortable as they pollibly could. These three gentlemen made my experience very relaxing and I couldn't thank them enough! I would highly recommend using this dealership and of course using these three men to make your car buying experience the best that it can be. Thank you guys sooooo much ! :)

Mstc

20 de feb. de 2013

This dealership receives my highest rating as my experiences with Bayside Chevrolet over the years have been nothing short of fantastic. I've visited Bayside Chevrolet to have my vehicle serviced, to ask for advice as to how to perform certain automotive tasks myself, to browse the inventory, and even to purchase a new vehicle. The sales, service and finance personnel were very courteous and caring. Many thanks to Robert Smith, Jr. as he skillfully guided me through the entire purchasing process of my latest vehicle. :-)

hammons

13 de feb. de 2013

I would like to take a moment to share about my car buying experience at Bayside Chevrolet in Prince Frederick, Md. I will say that the staff is very friendly, professional, efficient and will work with you to help make buying a vehicle a pleasure. I would like to thank Jeff Lehnen for his assistance in the sales department and Trevor Bollhorst in the finance department for being so helpful to our financial need and situation. What a pleasure it was doing business with you and establishing a customer service relationship. I have already recommended to friends and family interested in buying a vehicle to come and see you. Thank you again and we look forward to seeing you soon. Have a Blessed day and nothing less.

TunaKing

6 de feb. de 2013

My old chevrolet truck (255,000 miles) went in for service and the cost of repairs exceeded the value of the vehicle. I needed to replace it quickly and Joe Lyon was great! Great price! No hassle! Quick sale and I was on my way.

JH1234

22 de ene. de 2013

Lauren Thompson was awesome. She was patient, listened to what we were looking for in a vehicle and provided excellent customer service. She took the time to go over all the knobs and controls in the vehicle. I was expecting to spend hours completing paperwork, but Lauren had it together in no time and I was on my way.

Charles1067

19 de ene. de 2013

Was looking for a 2012 suburban specifically in order to get the 0 percent financing incentive. This dealer searched and found the exact one we wanted. we actually agreed to purchase it without ever seeing it! They were Very helpful and professional!Not pushy at all!!

usedcardriver

14 de ene. de 2013

Everyone was friendly and pleasant at the dealership. Lisa and Trevor did a fantastic job getting me the car I wanted at a price I could afford to pay. I love my new "used" car and am very happy with the overall experience.

dan826

8 de ene. de 2013

I come from Harley-Davidson sales, Robert Smith did everything that us as a dealer expect out of our sales staff. Great follow up and very professional. Made my buying smooth and relaxing. I have not had any work done, so I can't answer on the Quality of work. As far as the wash bay the truck was very clean inside and out. I would buy another Vehicle from this dealer or any place Robert moves to.

BGatton

3 de ene. de 2013

Had a great experience from the moment I walked into the door. The ebmployees made sure I was happy with the vehicle I was buying, as well as the amount of my trade in. I also wanted to say a special Thank You to Jim!

baysideboy

2 de ene. de 2013

I recently purchased a used vehicle from Bayside Chevrolet. I've given this dealership a high rating because I feel that the manner in which they conduct business is phenomenal. Jeff Lehnen was very friendly and able to find me the right car. He was able to answer all of my questions, making the car buying experience more enjoyable. Trevor Bollhorst did an excelent job of explaining the service packages, helping me to make best possible decision. Overall I will say that my entire experience with Bayside was exceptional. I will come here again and recommend the dealership to others.

tigerj567

30 de dic. de 2012

I am writing a review about Bayside Chevrolet because my consultant Lauren Hall was so helpful and professional, and I want her to be recognized for her efforts. Lauren was patient with me and tried to help me reach all of my needs. If I ever need to buy another car I will certainly look at Bayside Chevrolet and see what Lauren has to offer before I look anywhere else. I will also recommend your dealership to friends and family that are looking for a vehicle. Thanks for all your help.

cmdevening

27 de dic. de 2012

As a resident of Virginia, buying a car in Maryland, three hours from my home, could have been a very difficult process, however the staff at Bayside and Lisa in particular, made buying my car as easy as possible. I have no complaints, and am very happy with how I was treated, and the deal I got by purchasing from Bayside.

jlegeriii

22 de dic. de 2012

I went to Bayside on advice from friends who have purchased new and used vehicles from their dealership. I had never bought from a dealership, and so had my reservations. Robert Smith was a pleasure to work with and was extremely helpful during our review of the used car inventory. Robert didn't try to up-sell me to a more expensive vehicle, but simply listened to what I said I was looking for and made recommendations.Kevin O'Friel and I had quick and easy negotiations, and Janet Poloski brought it all together with the final paperwork and financing options (that beat the already great terms I had brought to the dealership).To top it off, Kevin, Janet, Robert and I were the last people out of Bayside that evening, working out the details and making me extremely happy with my purchase.Thanks for making it a painless process!

Sandy Walker-Samler

14 de dic. de 2012

I started a new car search in October. However, I didn't get serious about the search till the beginning of November. I had driven a Ford Focus in the past and had my general mindset on a "Ford". As my Dad and Stepmother purchased a Chev Cobalt a few years ago, in September while visiting my family in Pennsylvania, we stopped at a Chevrolet dealer and looked around and ended up test driving a Spark. We liked the car, but since it was very new to United States, my husband was very hesitant about it not having any history to it...The beginning of November, my previous car a 2000 Ford Escort (which I owned since new) just had seen its time. Now I had to get down to serious business and find a new car. As much as I didn't want a car payment and the Escort had been with me for 13 years and was a great car, I had to bite the bullet.After testing the Spark in Pennsylvania, while driving by Bayside Chevrolet, I decided just to stop in and see if they had any info on the Spark. At that point in time they did not have any in stock. I spoke with Nancy and she was very helpful and called me as soon as one came in. My husband wasn't quite ready to go car shopping yet, so time went by other events took up our time that needed attended to then the Escort was really on its' last leg and we had no choice. Nancy kept in touch with me from time to time to keep me posted on vehicles coming into the dealership. I started my search. I went back to Bayside to speak to Nancy. She wasn't available at the time and I was referred to Lisa. Lisa was just as great as Nancy. I ended up testing the Chevrolet Cruz ECO which I feel in love with. I didn't need to test anything else. But knowing my husband, we would need to do our homework. So I left the dealership with plans on returning with my husband. We went back and tested the Cruz, a Sonic and a Toyota Corolla. My final decision was the Cruz.We had a specific window of what we wanted to pay and our monthly payments. Lisa and the dealership worked with us to meet these specifications. It was a win/win for both of us. They were not pushy, and were not the stero type typical "car salesman". They were very patient, willing to work with us and professional.

bcsvikes

6 de dic. de 2012

We went to this dealer with a specific request for a very specfic vehicle on Friday November, 30. We had been talking to Andrew via email and were told to ask for Kevin O'Friel when we arrived. We got there, were introduced to Kevin and he promptly said, "I'm Kevin, you can work with Nancy." We then had to tell Nancy everything all over again and then we were told that the vehicle we wanted didn't exist. We insisted that it did and in an effort themselves right, were shown information on a different vehicle (not the which we requested.) After a little while, we were showen a "dealer ticket" and asked if this is what we were looking for. We said yes it appeared to be. We were told they would do a dealer exchange to get the vehicle we were requesting. After finally getting the information and pricing correct, we waited for 5 hours to speak with fianancing. The appointment with fiance took less than 15 minutes. We left a deposit with an understanding that the check would not be cashed until we had taken delivery of the vehicle. We were called on Saturday and told they were unable to get the vehicle until Monday. On Monday evening we went to look at the vehicle. The vehicle did not have an entertainment center, which was requested. We told the dealer that it was our understanding that this was included on the vehicle. We were then told that the missing entertainment center was not their fault, but our fault as they showed me the "dealer ticket." I indicated that I don't read "dealer tickets" everyday and didn't really know what it was they were showing me. In addition, they showed me about 5 dealer tickets that day including some on the wrong vehicle. I told them that I was willing to take the vehicle, but was no longer agreeable to the price as it was missing an item that I was under the impression was included. They told me they were unwilling to lower the price and there was no way I could ever get a better price. I then requested my check back as I was no longer wanting the car. I was told they had cashed my check and was told they had to cut me a check. After an hour and a half wait, they came back and said they were unable to give me my money back and that I needed to return in the morning. My husband went back the next day and was told the check was cashed as "the deal was completed." We explained that we never took possession of the car and were told the check would not be cashed until we had taken possession. Mr. O'Friel said the incident was our fault because we did not read the "dealer ticket" properly. We told him we were still willing to take the vehicle, but requested he lower the price by $500 due to a lack of an entertainment center (which retails for 1200). He refused saying he was unable to do this. He again reitereated that he was unwilling to refund our money and that we had to put a stop payment on the check.I have never had such an experience with a dealer and was very dissatisfied. Yesterday, to make matters worse, I received a thank you for your purchase letter and a dealer rater survey FOR A VEHICLE I DIDN'T EVEN GET!!!

lorac19662

5 de dic. de 2012

We went to this dealer with a specific model in mind after finding it on their website. From the moment Nancy took us on our test drive until the moment that we drove our new Equinox home, we were treated with friendliness and respect by everyone. Nancy was very informative without being overly pushy like other dealership employees have been. Next time I am in the market for a vehicle, Bayside will be my first stop!

D Ball

21 de nov. de 2012

We went to Bayside after having a very bad experience at another Chevrolet Dealer and we were immediately greeted with a very professional attitude, very friendly and personable. I was looking for a specific truck which was no longer available, Lauren immediately took us to Grant, who went out of his way to do an all out search for our specific request. I went in with a budget and no intent to spend any additional money. He showed me the great offers that Chevrolet had to offer on a more expensive vehicle and explained it to me very professionally. Although this was out of my budget, he worked with me to make it affordable. He gave me a deal I could not refuse. I am very happy with the service that they have provided us with. Will go back for my next purchase which will be very soon.

jmaiers

6 de nov. de 2012

From the very beginning of my asking if they had a Corvette in stock, to the ordering and delivery, the staff at Bayside was very patient and knowledgeable about the product and kept me fully informed of all the milestones. Grant, the sale manager was extremely easy to work with and was determined to gain my business and meet my budget requirements. It was a very enjoyable experience and I would recommend Bayside Chevrolet to anyone interested in a car or truck.

0001ht

5 de nov. de 2012

Paul did a very professional job while handling the sale. The fact that the dealership was under staffed made things a bit challenging and upsetting on my end. The issues that upset me personally were not in Pauls control. If anything he helped the situation.

rhilmer

5 de nov. de 2012

great experience best local dealer to work with they are hassle free and will help you get any and all incentives as well as generous financing

BeverlyRemaley

4 de nov. de 2012

Very thorough going over vehicle operations,finance options, & extra services available for purchase. Follow up on our over all purchase satisfaction was quick and thorough.

SContee

9 de oct. de 2012

I went to Bayside Chevrolet with my dad and from the moment we entered we were greeted with a smile and a firm handshake by Robert Smith. He made us feel very comfortable because he had such a pleasant demeanor. I loved the professionalism he showed and he was very knowledgable about the inventory that was available for my dad to choose from on their lot. He provided us with excellent customer service and I will definitely return to Bayside Chevrolet when my husband and I shop for a pick-up truck. I have never felt the ease of being in a dealership the way I have at Bayside Chevrolet. It was the most comfortable experience I have ever had, and I've been to several dealerships to purchase cars in the past. His approach made my dad feel like he wasn't being pressured into a decision, and Robert really cared about my dad making the right choice for himself. I will refer Robert Smith and Bayside Chevrolet to anyone I know that is interested in buying a car. The service that was provided to us was outstanding!!!

ReneeMc

8 de oct. de 2012

The staff was very friendly and knowledgeable. Joe Lyon was well versed in the auto features and how they met my needs/requirements. He was very efficient and pleasant in our dealings and guided us through the process with ease. It was a pleasure to work with Joe and the whole team, and we will be return customers for any future auto needs.

mackjones

5 de oct. de 2012

Bayside Chevrolet provided me with great customer service. After checking other dealers in the area we chose Bayside. It was a very pleasant experience as far as buying a car goes from beginning to end. I didn't feel pressured like my experience at some dealerships. They gave me advice, a price and told me to go home and think about it before I made the decision. What a difference from other high pressure salepersons and dealerships. Robert Smith was the greatest. He worked with us from beginning to end. I felt like I mattered to him and he wasn't just trying to make a sale. I definitely would use this dealership again and recommend it to others.

raz1616

5 de oct. de 2012

Good experience, good people. I would use this dealer again. Very nice to go to a dealer and have a good experience. Descent selection of vehicles.

emmy517

4 de oct. de 2012

After having a car accident early in September, I called Nancy Spaller a week afterwards. Nancy has been my family's go-to person for when anyone in my family needs a car. Nancy was able to get me into a new car within 2 hours that was very similar to my previous vehicle (no longer manufactured) and she and the finance guy were able to quickly work out the paperwork. I am totally happy with the result and if I had to have this accident happen to me, I'm glad Nancy and the people from Bayside Autos were able to help me.

Jrdixon

3 de oct. de 2012

I was greeted by my Salesperson, Pete and he treated me with white gloves. I came in just looking and found a 2008 Tacoma and didn't leave without it. The sales manager worked hard to get us to the price point I needed to be at. I will be back to buy my wife a Tahoe soon, thanks Bay side and thank you Pete!

sherrimorgan20

18 de sep. de 2012

Everyone at Bayside Chevrolet was super friendly. They all went above and beyond throughout the ordering process and they gave me a great deal on my Camaro. I would recommend Bayside Chevrolet to anyone who is in the market for a new vehicle.

phylis.mccullough

10 de sep. de 2012

A positive car buying experience. Joe was friendly and knowlegable about our truck buying options. I would recommend Joe to anyone considering purchasing a GM prouct.

nadams3620

9 de sep. de 2012

I was very satisfied with sales experience. The sales manager went out of his way to provide the right vehicle at the right price. Nice job.

hortonldy

7 de sep. de 2012

Joe is the best, he helped me to find the perfect vehicle. Joe was never too busy to help me and to answer any questions. I truly appreciate his dedication to providing great customer service which is hard to find these days. I will always be thankful to Joe.

Billfish ell

16 de ago. de 2012

Bought a 2012 equinox from Robert smith he was very friendly eager to please and made the car buying experience fun I would definatly recommend him to friends and family

christiana01

14 de ago. de 2012

My wife and I are from PA, and were looking to purchase a 2012 Chevy Equinox. The only one available (with the exact options we were looking for), was at a dealer in North Carolina. We went to a dealer where we live, and through that experience, was introduced to Grant at Bayside Chevrolet. The first second i spoke with him, he realized that our needs were very specific, and immediately took the initiative to get what we wanted. He secured the vehicle in North Carolina, had it transferred to his dealership in Maryland, gave us a great price, and my wife and I gladly took the 5 hour round trip to Bayside to piclk it up! We will be looking to purchase a second vehicle in December or January, and would absolutely consider purchasing fromthe same deale! That says a lot considering it's almosrt 3 hours from where we live!!!

ldeane80

14 de ago. de 2012

Karen was wonderful to work with and has a great personality. Enjoyed our experience and would do it again. Will recommend others to this dealership to see Karen.

mike1526

13 de ago. de 2012

I went to bayside toyota looking for a new vehicle and i was introduced to the sales consultant kory gallegos who helped find me a car that i could not only afford but one that suited my needs. He was very knowledgable about all the cars i was interested in and i would highly recommend him as well as bayside toyota and if i ever need another car again i will gladly go back to bayside toyota.

Bryan Hooper

8 de ago. de 2012

The service was exceptional. They made it easy to gt the new truck and we got a good trade-in for our old truck. We have bought many (at least 12) from this dealership and have been happy with all of them

ecsimon

7 de ago. de 2012

Unsatisfied with cleanliness of vehicle - extremely dirty under the hood, oil was not changed and car interior was not detailed. Took the car back to dealership 2 days after purchase for the detail that I was promised. Sat for 1 hour while they detailed the vehicle only to find that vacumming was the only thing they did. They "spot cleaned" as I pointed things out. A week after purchase, the change oil indicator appeared. As far as I am concerned, they owe me a full detail and oil change. I'm pretty sure that comes standard with all vehicle purchases at any dealership.

ebai3

5 de ago. de 2012

As the cliche goes, hassle-free car buying. The whole purchase was a breeze and Marcus kept the sales pressure to a minimum. Great experience!

Piercejf

4 de ago. de 2012

The MOST PAINLESS car buying experience I've ever had, and I've bought a lof of cars! Neither my wife or I could believe how well and fast it went. We weren't at the dealership over 2 hours. It was great. I highly recommend Bayside. I'm a Ford guy, we own 3 Mustangs. This was my 1st GM purchase. The Volt is incredible.

kcbischof

3 de ago. de 2012

My experience purchasing my car was amazing. This is the first time I purchased a Chevrolet and I will likely purchase again. Stephen was very attentive and made the experience enjoyable.

ginalouis

3 de ago. de 2012

This dealership went way beyond what i thought a dealership would do. They made you feel welcome but not pressured when it came down to looking for a car. I had went to another dealership where i purchase my other cars and they did not stand up to the price and size of the car we were looking for. Thankt to Joe Lyons and Trevor I will send friends there.

Kaz1804

3 de ago. de 2012

Joe, Trevor and Grant were all very helpful, honest and were willing to work with me to get me what I wanted at a price that I could afford

Kimzyjones

2 de ago. de 2012

Working with Nancy was a pleasure. She was very helpful no nonsense. The manager that worked with us was great also. We will definitely be back again.

sbealor

31 de jul. de 2012

There was no pressure, no false "games" to get actual cost of the new Prius. Karen kept us informed. She was friendly and helpful and sincere. Usually the financing process is the most difficult but not so with Jeff. We had planned on financing thru USAA but Jeff made it so easy we quickly changed our mind and decided to finance thru Toyota. The rate was better and Jeff's flexibility with the paperwork left us amazed. We had down payment money that was being transferred and not immediately available. No problem! We drove the new car home on a Friday and returned the following week with the down payment and financing paperwork. In past car buying experiences we have felt "tricked" and had to haggle about the price of the car and to wait hours to get trade=in value. This experience was just the opposite. Karen helped us decide which Prius was our best choice and pursued the specific car we chose. Once the order was placed she kept us informed about the expected arrival. The overall friendliness of everyone was wonderful.

pravindpatel

28 de jul. de 2012

From start to complete sale and beyond excellent customer service provided by Karen and sales manager(Steve). Service department provided very prompt and quality service.Thanks,Pravin

kstone8440

19 de jul. de 2012

I went in for an "emergency" buy, having just lost my car of 9 years. I had been turned down by other dealerships who either didn't want to give me financing or didn't want to talk to me because I wanted an inexpensive but good used car. As soon as I got out of my car I was greeted by a friendly sales person, who understood exactly what position I was in. She listened to my story and immediately agreed to checking on financing first so we went in and I met another sales person (the manager I believe). He also listened to what I had to say and also understood. Nobody tried to talk me into anything and nobody made me feel like a second class citizen even though I did not come in with a lot of money. They were even understanding about how I felt about losing my favorite car! It was a totally pleasant experience for my whole family - they waited while my husband and son came up from home to help make a decision and didn't object in the least. I will definitely recommend them to others, and they will be my first stop next time I am in the market for a car - new or old, planned or not.

Greenhorn

16 de jul. de 2012

They had the car I wanted on the lot. Threw in the after market wheels. All in all, the service and experience was good. Twenty five. You make it very hard to answer this servey. If I get a bunch of advertising crap as a result, I'm going to be pissed.

ne8282

15 de jul. de 2012

Our sales associate was very friendly and knowledgeable. All of the associated we worked with were helpful and friendly. The dealership was able to locate our car after realizing they didn't have one in the color we choose. The entire process only took a few hours, from test driving to getting the keys and driving off. It was a very pleasant experience.

klreumont

12 de jul. de 2012

The visit to the dealership was fantastic. We stopped by on 7/11/12 to begin the research process for our next new car purchase (anticipated to be in 4-6 weeks). We originally were looking at the RAV4 because of mileage. My husband is a very broad shouldered person and I was concerned about the comfort of the two of us in the front seat of the RAV4. The shoulder space was actually very good, but the knee space was a problem for him. Because of this, we decided to look at the Venza. We test drove a Venza that night but did not have time to test drive the LE FWD version. We came back the next morning and met with Kory again. He had the LE all ready to go. We test drove it and then talked with the sales manager about the price, because my husband works for a company that is a Toyota Preferred Partner. The sales manager was very good at his job. Because of the 0% financing and the $1000 cash back, we decided to go ahead and make the purchase today. We would definitely recommend this dealership and make every effort to use local businesses! It doesn't hurt that we use the service center here to service our 1997 Toyota Tacoma and our 2004 Camry (with 225k on it).

britwva16

11 de jul. de 2012

Had a great experience with buying our new 2012 Tahoe from beginning to end.No hard sales tactics , listened to our requirements and has followed up with us since to make sure everything is ok

linda violante

9 de jul. de 2012

Price, I marked as good. How does one really know for sure when dealing with a car dealership that anything you purchase is a great price? The only recommendation I would make: After the purchase we received 3 different letters in the mail, i.e. manager, car sales person, and service department. My suggestion is to include a business card in the letters. I will keep a business cards, but not the letters. Just a thought. The title is in the name of Charles Edwards, because he took the loan out. We were told my name could not go on the title without being on the loan. I did not want to be on the loan. However, the car is totally for me, Linda Violante. I am the person to contact and will be the person that drives the vehicle and the person answering the survey. Since I was there for the entire transaction.

jennings8

5 de jul. de 2012

I purchased a certified pre-owned vehicle on June 22. The car was returned to the service department on June 28 for the installation of a remote start. Also, it was at this time I informed the service department that the on-star system reported an emissions problem and the fact that all the tires were low especially the left front tire. No one called me on June 28 or 29th to inform me as to the status of my vehicle. When I called late afternoon on June 28 I was told that they had gotten busy and did not get to my vehicle. Again, no one called me on June 29. I called the service department and spoke to Taby Hower who was uncertain as to the status of my vehicle but stated that she would call me on June 30 when the vehicle was ready. She did not call me on June 30th. I stopped by on June 30th and the car happened to be ready. I advised my salesperson Luisa Trembley about my problems with the service department and she assured me that Ms. Hower would be on it and be responsive. On July 2 the check engine light came on and the remote start would not work. When I looked under the hood I noticed that the windshield wiper fluid tank was empty and there was no anti-freeze in the overflow tank. I took the vehicle in once again and the service manager Taby Hower promised she would call me on Thursday, July 5 to lt me know the status of the vehicle. She did not call. I am so frustrated with the non-responsiveness of the service department and have no confidence in them nor the vehicle.

charliet43

2 de jul. de 2012

Both sales person and the finance manager were easy to deal with. The negotiating went well and all parties were happy with the final price.Based on this experience we would back to dealer.

tammylumpkin

22 de jun. de 2012

I must say several years I dealt with Bayside Chevrolet and was dissatisfied with their service. So much that I didn't want to go back. My family experienced the same. I was reluctant to go to them again this time, however, things have completely changed. I totaled my vehicle on June 8th, when a woman struck me from behind. It was time sensitive to get another vehicle and because I work in DC and a single mother, I did not have alot of time to sit in a dealership. Jim Denison and Harry worked everything out over the phone and when I got there at 5:15 pm, Joe Loyd and Jim Denison took care of me from that point and had everything ready for me, from the paperwork to the car. At financing I was straight and to the point and so was Jeff Barley. Hard to believe I was out the door at 6:30pm. I couldnt ask for me. Thank you Bayside! Keep up the great job!Tammy Parker

cnagley

18 de jun. de 2012

Karen was recommended by her boss. I had asked Paul in service for a recommendation and he spoke with her boss. She was very helpful and was willing to take as long as I needed to do the test driving and was extremely helpful on my final decision. She was well versed on all 3 vehicles that I was interested in and even brought to my attention additional vehicles that might interest me. Karen was very friendly and treated me with the utmost respect. I will think of her when I am ready to purchase another new Toyota.

areitz

17 de jun. de 2012

My sales person was truly the reason that I went with this dealership. I found that at other dealerships, the sales associates didn't really know what they were selling...they were just trying to make other dealerships sound worse than theirs. Let's face it, I'm the consumer, let me decide who is best. However, at Bayside, Luiza Trembley, she knew the product...and the process. True professionalism(and none ot that tasteless rhetoric about other dealerships)is what I received and I have nothing but accolades to say/give.

davidsonville

12 de jun. de 2012

We chose Bayside because we wanted to support our local business if at all possible. Our salesperson Jamie Walton was helpful, informative and addressed any issues that came up. The most influential part of the deal was that we received a good trade-in on our purchase of a used vehicle. And, a guarantee of any repairs or issues for a few months after purchasing the vehicle. That did happen and the problems were minor and repaired quickly. Now that's how to run an honest business. Hats off to Bayside for fairness and integrity. We would highly recommend.

goldeneye

11 de jun. de 2012

Luiza greeted me the moment I entered the car dealership and introduced herself with her beautiful smile and lovely European demeanor. I had done my research before I even came to Bayside, so I knew what I was going to purchase: I saw that pretty white gold 2012 Equinox in the parking lot and after a quick drive knew that it was mine. Luiza explained all of the options and features in a thorough and knowledgeable manner. What I appreciated was her sincerity, absence of pressure and understanding of the products that the company sells. I finalized the vehicle purchase for a super price of $25223 (taxes and tags included)in two fret-free hours and drove home happy. Thank you, Luiza. I'd buy my next car from you!

quick305

11 de jun. de 2012

This dealership was by far the best one I went to in Maryland. I was use car shopping for 2 weeks and ran into many use car salesmen who were not too genuine. Joe was genuine and I appreciated his business.

Galwaylassie

8 de jun. de 2012

This is the third vehicile we have purchased from Bayside Toyota. Their service has been great in the past and I believe with the crew they have, it will continue. Karen was exceptional in helping us find a car and the sales manager went out of his way to be helpful. I would not hesitate to recommend this dealership.

samual.fulks

3 de jun. de 2012

I recently purchased a 2012 Chevy Sonic from Bayside Chevy Toyota Scion, and found buying a brand new car to be much easier than one could ever expect. All thanks to the employees at Bayside. Robert never gave me the impression that I had to purchase a new car from the dealership; I was never pressured into a car that I did not want. Though Robert worked at the Toyota dealership on the lot, he was very sincere and helpful, when I had questions about the vehicle, even if he didn't know the answer, he would find out and answer my questions promptly. Grant was able to find the exact car I wanted and delivered expeditiously. Grant Williams ensured my satisfaction at my convenience not his. Trevor Bollhorst was very helpful, he explained all of my financial options and future so I was able to understand and not feel as if I was two years old. Overall my experience at Bayside Chevy Toyota Scion was painless and enjoyable considering how potentially horrible buying a new car could have been. The folks from Bayside can expect my business for a very long time and my recommendation to family and friends interested in purchasing a vehicle in the future.

ericbuchanan

31 de may. de 2012

I had a great experience at Bayside. Stephen hit all 5 of the ratings to the fullest. I could not have came in contact with a more friendly Sale Rep. I would definitely recommend Bayside and Stephen to any of my friends or family.

phylgbs

29 de may. de 2012

I was treated great at your dealership no pressure and no hassels. Thank you for that. I would be happy to recomend my family and friends to go there.

Connie Darago

21 de may. de 2012

After previously purchasing a vehicle from Bayside we decided to go with a proven dealership that was convenient for our needs. Our Senior Sales Comsultant was very nice and knowledgable. She handled the transaction in a professional manner with just the right amount of "the personal touch" we expected from a local dealer. Others involved were also nice and helpful. We were given a tour of the Service Department and met the Supervisor of Service who was friendly and informed. We found the vehicle we wanted and was pleased to find such a large selection. We also chose a vehicle that was on line and was able to use an extra discount we had received for being a past Chevrolet purchaser. Overall I would say we had a very positive experience at Bayside Chevrolet for the second time and will recommend the dealership to others.

alysonschwartz

21 de may. de 2012

The sales people were patient with my requests to drive different cars. Grant tried to get me the best deal he could. Jeff ended up getting me a better deal by doing a little research. The car was gassed up and clean when I drove off. Everyone was pleasant and wanted me to have the best experience possible. We are repeat customers and will buy from there again!

Cowboys1124

21 de may. de 2012

My Salesperson Karen was very friendly and not pushy at all. She was very personable and understanding. It was a pleasure having her work with me on my purchase. I would refer anybody to this dealership everybody was very pleasant.

Loren W.

17 de may. de 2012

My deal was a very difficult one to put together. I had a very specific truck in mind and there were not very many to choose from in the area. Grant & Luiza really went the extra mile to take care of me and make sure I got what I wanted. I think they had to go all the way to PA to get the exact truck I wanted. They didn't charge me extra for this and even gave me a full tank of Diesel!!!! Luiza even sat with me in my new truck and helped me set up my onstar and blue tooth and went over a few other things. I am really happy with the end result and would highly recommend this dealer! They will be my first (and probably only) stop when it comes time to purchase another vehicle.

janice weamert

17 de may. de 2012

Very friendly and professional.Knowledgeable about their products which helped us choose the model that suited our needs.They did not stock the color and interior combination we wanted but went out of their way to get one we could test drive.We had shopped about 10 different manufacturers but none compared to the personal treatment we received here and a great price.Many thanks to Joe Lyon and staff for helping us purchase our new Cheverlot Malibu.Outstanding service has made us a customer and we are spreading the good word to friends and family. Many thanks again

treegrower

17 de may. de 2012

I only went in to ask a few questions about programming some of the features and Jamie immediately went out to the vehicle with me and took care of all my requirements. Have not had any problems with vehicle so have not had to deal with the service department other that to meet and speak with the service managers.

quiltpro

17 de may. de 2012

Loved my experience with the folks from Bayside.....everyone was extremely friendly and helpful.......especially Luiza who seemed just as excited about my purchase as I. Thanks to Steve and Trevor who made the paperwork bearable!!! A job well done by all. Will certainly recommend Bayside to all my friends.

felicia.brooks

17 de may. de 2012

I have been purchasing automobiles for a very long time now and this was the best experience I've ever had. Stephen Payne had everything laid out for me when I arrived and was well prepared which enabled everything to move along quickly and seamlessly without any problems.Everyone at Bayside Chevrolet were incredibly kind toward me and made me feel like I had known them forever. I definitely will always go back to Bayside whenever I'm in the market for a new or used car. Trevor in finance was amazing as well, especially with a difficult financing case such as mine.I love the guys at Bayside Chevrolet.Felicia Brooks

sdfrazier

17 de may. de 2012

After visiting a number of area dealerships, I decided to visit Bayside to check out a Rav4 I had seen online. Boy am I glad I did! Working with Karen and Jim was great! They made buying my first car (woohoo!) a breeze and always seemed like they were on my side. They weren't out to get me or make as much money as they could. All they seemed to be interested in was making sure that we could come to an agreement that made sense for all concerned. If I had the money, and were in the market for another car, I'd buy from Bayside before I bought from anyone else. Excellent customer service and a true no pressure sales attitude (unlike another dealer I visited that claimed to be no pressure...still getting phone calls/e-mails from them). So, if you're in the market for a car, used or new, give Bayside a shot and ask for Karen Gardiner and/or Jim Tennison.

danamoon

12 de may. de 2012

I would highly recommend this dealership. Absolutely loved working with Karen and Grant. They worked very hard staying within our budget and my daugther got the car that she wanted because of the great deal they gave us. Honestly can say our entire experience was very enjoyable.

sissypug

7 de may. de 2012

Jamie was great in helping me on buying my new vechile. She answered all my questions and new what she was doing in the process of the sale. She also took the time to show me certain things on the vechile on how to work it a few days later when I came back with questions.

Malibu1

29 de abr. de 2012

Jamie made our car buying experience very enjoyable and pleasant. She is very knowledgeable and articulate. She takes her time and is careful to be accurate.

Christine Bowyer

24 de abr. de 2012

Impressed with their professionalism, courteous, and the team really worked hard to get me the car that was right for me , and within my budget. I bought my last car here, and my husband recently bought his truck here, and we will continue to do business here in the future.

dkw59

23 de abr. de 2012

I have always hated buying cars from dealerships. However, this was just an all around pleasant experience. Saw a car I was interested in buying for my college bound daughter and explained I didn't want to go "back and forth" with pricing. Asked them to give me the bottom line and they did. I was happy and they were happy. Stephen was informative and pleasant; Jim was also very pleasant and accommodating; and Trevor sealed the deal with the financing part of the transaction. Great overall experience.

PennySullivan

18 de abr. de 2012

Everyone was very friendly an the service was great. They were very timely on tracking down the vehicle I was looking for. I give Bayside Chevrolet thumbs up.........

colelouise

17 de abr. de 2012

I was very Happy when I left Bayside Chevrolet in March after purchasing a 2012 Chevy Cruze. The car had to be brought over from New Jersey in order for me to get the exact car that I wanted so Grant and Jamie made that happen for me. I actually started out at another local Chevy dealer because my fiance's mother works there but she was unable to get me the car I wanted/needed since I had recently totaled my previous vehicle. My fiance's mother is still mad at me for going to another dealership but I really had no choice. I needed to feel that I was making one of the biggest purchases so far as a young adult but I didn't feel special at all or feel like I was even a customer. I just felt like since I date her son that I wasn't as important and I also felt like I was put on the back burner. But then Grant and Jamie really made me feel that I was top priority and all that mattered was that I got what I wanted and walked away happy. Buying a new car is a very stressful yet exciting thing to do. It is very nerve racking b/c you think... "How can I afford this?" But I had a set amount I could afford as a payment each month and they sat and worked with me for over an hour until I had a smile on my face again and got out of panic mode. The store actually closed over a half hour before we finished the paperwork and I DID NOT feel rushed at all. They made me very very happy and I would recommend them to any and all my friends, family, co-workers, acquaintances.... well anybody really. Grant even threw in a free tank of gas just to put the cherry on top! And I must say that when I have gone to dealerships in the past, I feel bombarded and the sales people jump at you so quick that all u want to do is turn around and leave. But for the 1st time I actually walked around the dealerships car lot and got a chance to really look around before someone came hurling towards me. It was just an all and all GREAT experience and I will continue to go to Bayside for any maintenance needed on the car or anything else. Grant and Jamie deserve a raise because they have wonderful customer service skills and should be awarded for them. Not many good dealers get the praise that they deserve so whoever reads this, I hope you do something extra special for them.

suelee00

15 de abr. de 2012

I really enjoyed working with Jamie Walton. I'm a busy person and she helped make my used car buying experienced easier. After listening to what I was looking for in a car she did the leg work, emailed me multiple links, had a car transferred the very next day, and checked in with me regularly without . She was also available by text got quick questions answered efficiently. Jim gave me a descent price on my trade and the negotiating process was fair and open. After purchasing the used car, Bayside agreed to repair a area on the bumper at no extra cost. Tabitha helped me get scheduled for the repair right away. Bayside provided a rental car at no cost to me. I was disappointed that I had to go back to get the paint job re-done a second time. Although an inconvenience, it was fairly painless and Tabitha made sure the job was done right the second time with no hassle. I would recommend Bayside to friends and family.

terryterry1

14 de abr. de 2012

the entire staff at Bayside Chevrolet were very well informed about all the vehicles I looked at and I would like to thank Jamie Walton for all the help she gave me

mpatrum

10 de abr. de 2012

Thanks to the folks at Bayside, I have a great new car. They are very helpful, knowledgeable and courteous. Great job by everyone, especially Luiza and Grant as they tried very hard to make sure I had what I needed and wanted. I would recommend Luiza to anyone I referred to Bayside Chevrolet in Prince Frederick.

rminsh1258

9 de abr. de 2012

Our review says great because of the exceptional service that we received at Bayside Chevrolet. First, Tom met us in the parking lot to inquire how he could help in our search of a new car, although we clearly explained to him that we were merely looking. He was informative, helpful, and NOT pushy. After he answered our questions he led us into speak with Grant about few more questions we had. Grant then picked up where Tom left off. Needless to say we ended up with Nancy filling out all of our paperwork and explaining the process of what we need to do when we arrive for service, repairs, or drop off after hours. And explained the working devices of the car front to back. Nancy did a great job and was very friendly and helpful, as most dealerships do not take that much time to inform you about the little things that cause a lot of stress. Then Trevor in financing was next, and he was great. He explained everything to us and helped through the whole process explained extended warranties, paint protection and everything you could think of. We were there past hours to finish things up and no one ever complained, hurried us, or made us feel rushed. They were happy to serve and it was a wonderful change from the standard experience. Kudos to Bayside of Prince Fredrick!!

g nexta

30 de mar. de 2012

This was our first experience buying a new car, and it was quite easy. Jamie was very friendly and down to earth and honest, and not pushy. Our new Cruze is a great car. Everything was throughly explained. I recommend this place.

SusieQuade

21 de mar. de 2012

They were alot of help and very nice.There main concern was for me to be complete satisfied. Indeed i was and still am, i love my car. I have recommended a couple of my friends and family there and always will. This is my second car i have bought from them.

rajmoore81

8 de mar. de 2012

Bought a great vehicle for a great price!! 2007 Chevy Tahoe LTZ.Thanks so much for the great service Luiza!! If you go to Bayside make sure you ask for her!!!

sunsetpools

7 de mar. de 2012

My experience with Bayside has been Excellent from sales to financing to service. They always are friendly and responsive to any questions or concerns I may have. We purchase all of our vehicles from them because their customer service is awesome. I also refer all my friends to them.Thank you for another great experience !!

glasrat

4 de mar. de 2012

It was great to deal with the folks at Bayside. Grant Williams and Nancy Spaller were very helpful.I feel they strived to get me in the right vehicle at the right price.

clyde44

16 de feb. de 2012

Fantastic sales experience, felt like I was the only customer in the dealership! Very professional, knowledgable in their products and easy to work with. Great problem solvers for people who aren't sure what they want. My husband and I were very impressed with the "ready, set, change" responsiveness of this team, who dealt with us changing our minds relentlessly over what we thought we wanted.We're a very happy customer who left with a great vehicle that stayed within our budget! Fantabulous team!

woodburn14

10 de feb. de 2012

Good experience, very smooth; my only small comment was regarding the buying options as it related to purchasing the additional 7/yr 100K mile warranty. I understand that this additional cost is where your dealership makes profit, but did not appreciate the continued push for me to purchase it after I said no thank you several times. Otherwise, very good experience. Excellent online service from Harry.

hmm

27 de feb. de 2009

Eric Thompson was helpful, patient, thorough and did not follow us around like a shadow. This gave my hubby and me time to look at different models and make comfortable decisions. He originally responded to my on-line request for pricing and availability, and did follow-ups, even when I did not answer him. He kept comfortably emailing me and I felt he meant what he was attempting to sell to me, so I looked him up at the dealership when we arrived. Glad I did. Not the usual "car salesman". Big age difference, but certainly felt no age differences. He is a real "keeper." The Manager and the Financial Manager were very friendly and helpful. Some pressure over the "extended warranty", but I feel we all reached a mutual agreement.Love the car...it is what I expected and what I wanted.

pinkmommaduck

21 de ene. de 2009

I choose the vehicle I wanted online. I contacted Mr. Thompson via email and he promptly responded. I was offered a fair price that I accepted, and came in for a test drive. The vehicle was everything that I was looking for and more. However, there was a bump in the road when it came to financing. Mr. Bollhurst succeeded in getting us a great deal. I am very pleased with every aspect of my car buying experience with Bayside Chevrolet.

jdfiory

13 de jul. de 2005

This is the third negative review for Bayside Chevrolet THREE STRIKES - AND YOUR OUT!!! <br>I only wish that I knew about this web site before I visited Bayside Chevrolet in Prince Frederick, Maryland. Unfortunately for me, I followed the wrong advice provided to me by the GM Roadside Assistant and brought my Chevrolet S-10 pickup truck to Bayside Chevrolet for service.<br>The Bayside service center found that my S-10 pickup truck had a defective rear axle seal and pinion seal with the rear end differential. The seals were found to be defective however, in the course of repair - Bayside had replaced several parts which did not require replacement. This amounted to over $700.00 in unnecessary parts and as if this wasnt enough, Bayside also overcharged me on the labor and the remaining parts needed to make the repair. Since I had rented a rental car with Bayside during the repair work, Bayside also managed to swindle an additional two more days of rental car money out of me while waiting on one of the unnecessary parts to arrive.<br>As stated on Bayside Chevrolets web page - Baysides goal is to make every customer completely satisfied. Bayside has a funny way of achieving this goal. After Baysides service consultant (Mr. Tony Reese) had informed me that my truck was no longer covered under warranty and I had inquired about the possibility of a 50/50 where GM may assist with the repair cost if Bayside is willing to assist me (since I only had 50041 miles on the truck and the failure of the seals are most likely a manufacture defect). Mr. Reese replied No as far as Im concern, you didnt purchase your truck from us, nor did you have your maintenance performed by us I consider this emergency roadside service and I am going to take you for what I can get.<br>I had filed a complaint with the GM Customer Service department and with my credit card company about this repair and the statement made by Mr. Reese. An investigation was conducted with two other GM Dealers - Service Center managers substantiating the fact that the parts were not needed (original parts are still good) and I was overcharged for parts and labor. Unfortunately the GM Customer Service representative and my credit card company could not assist me since Bayside was unwilling to issue credit and resolve this issue. Thus Bayside failed to obtain their goal to make every customer completely satisfied with me.<br>I can only hope that my review will be helpful with someone else considering a major service repair at Bayside Chevrolet and that my experiences are not repeated again.

waldspurgr

21 de abr. de 2004

What a dealer is legally entitled to do is sometimes very different from what a dealer should do. The dealer may have the "right" to make charges for services rendered, but "right" is not always the best strategy for dealing with a client and maintaining a happy buyer.<br><br>In the past, I have been a loyal Chevy user. I was even going to trade up my S10 for a larger Chevy truck this summer. However, due to a recent incident at Bayside Motors in Prince Frederick, Maryland, I am no longer going to purchase GM vehicles, in spite of the fact that I had purchased my last two GM vehicles from this dealer.<br><br>On 4/19/04, while driving to the Calverton School (a private, college preparatory school here in Southern Maryland) where I work, my "Service Engine Soon" light went on. After the school day, the light still on, I went to Bayside Chevrolet to arrange for service.<br><br>To their credit, the service technician told me that they could work on my car that afternoon, if I'd be willing to wait. This, I did so gladly.<br><br>Shortly thereafter I was informed that I only had a loose gas tank cap; there was no other problem. I was again glad, but that happiness was soon thwarted when I was then handed a bill for $85.50. This bill included $75.00 for labor for tightening the gas cap and an additional $3.00 for "hazardous waste," and an additional $7.50 for "shop supplies."<br><br>That Bayside Chevrolet has the legal right to charge for these services I cannot deny. However, I wonder about the wisdom of having a dissatisfied customer tell all his colleagues at work--as well as all the parents of the students at his school whom he can reach--and tell them that Bayside Chevrolet charged $85.50 for the tightening of a gas tank cap. <br><br>Too often, the conception of many people is that authorized dealers simply "rip you off" whenever they can. Perhaps this perception is grounded in truth.<br><br>Yes, what a dealer is legally entitled to do is sometimes very different from what a dealer should do. Positive word-of-mouth, and maintining a happy customer, and being a "friendly dealership" can be worth far more than to a company than what I was charged. Regretably, Bayside Chevrolet chose the $85.50

BMWfoLife

6 de feb. de 2004

I have a 2001 Impala base model that really didn't need service, but had an annoying problem of the check engine light being on. So I took it in to the dealer (after repeated clearing of a 01414 code). Maybe because I am 16, but I never heard of charging for a check engine light! That was $85 bucks. After that they determined that it needed to be reprogrammed $35 + $150 for labor :<. On top of all that I had a low coolant light which I know I just filled it a month ago. Pressure treatment $35. So they found the problem a bad cap!, $14. A GRAND TOTAL OF ......... $200. They cut me a break after speaking to my dad and reasoning, but for a little job that took little effort they sure drained the wallet. I suggest unless it is serious do it yourself and make sure you can bargain or they will take of advantage of you! The nicest person you will meet is the woman at the register, who will take your money with a smile and a thankyou.