Mark

19 de jun. de 2016

Service personnel were very friendly. Atmosphere in waiting area was nice. Service tech answered all questions thoroughly. If you need service or wish to purchase a Nissan, visit Beau Townsend Nissan.

Terry

11 de jun. de 2016

SALESMAN, DRAKE HEELEY WAS VERY CURTI0US.HE WAS VERY CALM AND GAVE US NO PRESURE TO BUY. TOOK ALL THE TIME WE NEEDED TO EXPLAIN, SHOW AND HOW TO OPERATE AND ADJUST CERTAIN THINGS OF INTEREST ON OR IN THE VEHICLE. MADE MY WIFE AND MYSELF VERY COMFORTABLE ABOUT BEING THERE. DRAKE WAS THERE FOR MY WIFE AND I AND DID NOT ACT LIKE HE WAS IN A HURRY TO BE SOMEWHERE ELSE. WE WHERE NOT THE BEST CANIDATE FOR A LOAN BUT DRAKE AND MIKE IN THE FINANCE DEPARTMENT GAVE EVERYTHING THEY HAD TO HELP US GET THE VEHICLE WE WANTED.THEY ARE THE BEST TEAM I HAD EVER WORKED WITH.

Kevin

6 de jun. de 2016

My tire was flat and I needed a new one put on and they squeezed me in late in the day on Saturday.

Herbert

4 de jun. de 2016

Professional, courteous, friendly, and possessed extensive product knowledge. Highly recommend any Nissan owner to visit Beau Townsend Nissan by Cox International Airport in Dayton, Ohio.

Patricia

28 de may. de 2016

Salesman Mark Creech, very professional and the experience was very easy. Helen in finance, made it a smooth transaction. Just to level set, the main reason I selected Beau Townsend was the service center. I have had Nissan's since 2006 and the service is beyond excellent. Please pass this along.

Ginger

27 de may. de 2016

One word... DOUG. He listened to me up front, treated me with respect and made my daughter (shopping for her) feel special. He is a credit to your organization and THE reason we will be back.

Michael

27 de may. de 2016

Friendly service and very organized and efficient to get me on my way - and even washed the car for me

Marlene

27 de may. de 2016

Service attendant explained in detail what needed to be completed to keep my vehicle in good working condition.Work was done in sufficient time and Beau Townsend even washed my Rogue. Good Job!

Cheryl

26 de may. de 2016

The facilitator and the technician were very considerate, understanding and actually listened. I felt they were kind and cared about helping me with my car's problem.

Amy

23 de may. de 2016

I was pleasantly surprised by the email reminders of my appointment. Once I was there the waiting area was nice. But I also observed the way your team spoke to customers. It was very nice and professional I was really impressed! :)

Christopher

23 de may. de 2016

The reps I dealt with were very helpful and accommodating. They went over everything and made sure I understood what I needed to have done to keep my car in great shape.

Theda

23 de may. de 2016

Customer service is always very friendly. Nice clean atmosphere. A plus that you offer free coffee and snacks in the waiting area.

Joshua

23 de may. de 2016

Doug and Damon were elite salesmen. They both were thorough. Where my girlfriend also bought a sentra sv a week later. And I had also referred another friend that is looking for a car as well to them

Jeffrey

21 de may. de 2016

They spent time to listen to what I was looking for. No high pressure sales, wonderful service. Went above and beyond to treat me like I was special.

Micheal

20 de may. de 2016

Good customer service. The service tech explained to me the source of my problem and gave me options for fixing it and advise for traveling on the road.

Scott

20 de may. de 2016

My experiences at you service center were all good, and that is why I bought my Pathfinder from you guys. You guys sold me on your service center.

John

19 de may. de 2016

Service was great and completed quickly. My car wash was added bonus. That is why I have leased 5 cars from Beau Townsend the service is next to none thank you.

Lee

17 de may. de 2016

Although I had my older Nissan in for a recall only, I was treated like an insider; like I knew what I was talking about and like I was a family member. I especially like the email communication.

Davora

14 de may. de 2016

The customer services we received immediately upon arrival and after being led to Mr. Jones' office. Mr. Jones worked very diligently trying to get us exactly what we needed. He never lost his patience no matter what I sent his way. (I would have because here was a person who had NO CLUE WHAT SHE WANTED EVEN AFTER THE TEST DRIVE). My apology for displaying a non-positive behavior. After my terrible experience with another dealership a few days before I visited Beau Townsend Nissan, it was a relief to finally meet in person someone like Corey Jones! I have already encourage three other acquaintances to go see Corey Jones, Beau Townsend, before purchasing from other dealerships. I have never taken time to complete a survey like this! I am enjoying my Nissan, so far. Thank you.

Barbara

12 de may. de 2016

Curteous and prompt service and I enjoyed the Courtesy car and being able to keep it overnight since I work until 8:30 pm. I didn't have to ask my boss to get off early to return the car and lose money on my paycheck. My car seems to run a lot better since this servicing.

Michael

10 de may. de 2016

I came in for an oil change without an appointment. You were able to fit me in. I was out the door in just under a hour.

Patricia

5 de may. de 2016

Always prompt and friendly. They let you know if there were any problems and make you aware of future issues.

Melissa

5 de may. de 2016

Chris and the staff took great care of my car and brought it back washed and swept out!!! I was also able to get in very quickly !

Cari

4 de may. de 2016

Friendly service people who are caring and professional. Always giving me a loaner car for major repairs makes me want to come back over and over again. That's why I just purchased my new car with your dealership. Chris was very good.

Ashley

4 de may. de 2016

I felt as if I was a valuable customer. My sales associate took the time to get to know me, my needs, and what I was looking for in a car.

Renee

1 de may. de 2016

The guys paid attention to what I needed this time. I was right when I said that last visit was just an anomaly. Thanks!

Andrea

29 de abr. de 2016

The service was fast and all of my questions were answered. I love having my car washed and the inside vacuumed after each service.

Cheryl

21 de abr. de 2016

Our sales person was very honest & forth coming with us. Very personable. every one we dealt with from the sales people to the finance people were soooooo helpful. Not at all what people think car salesmen are. :) And I noticed there was really quite a few choices of vehicles. That's always nice.

Gary

21 de abr. de 2016

the speed of doing the paperwork and coming to a agreed monthly payment. Everything was expedited. Very friendly people to work with.

Misty

18 de abr. de 2016

Friendly and generous and didn't say I needed 1000 things done to my car when I didn't. I will be back.

Rufus

12 de abr. de 2016

no fuss no mess all I had done was a oil change and tire rotation, a cup of coffee in the lounge and check out the new cars

Donald

10 de abr. de 2016

The older gentleman running the customer service (Sorry I forgot his name) of the repair shop is extremely friendly and personable and kept me up to date through out the my car repair process.

Sondra

1 de abr. de 2016

They are professional and always explain when something has to be done other than what you went there for. The facility is extremely clean.

Amanda

26 de mar. de 2016

mark was the best.he gave us everything we needed to know about the car and treated us like family. will go back

Marcia

26 de mar. de 2016

They said it would take 3 hours to get everything done, and it was exactly 3 hours.Not that I can think of.

Ethel

25 de mar. de 2016

Efficient processing for automobile service, cleanliness and friendly staff. Dealership makes us, as customers, feel important and the focus of all transactions.

Robert

24 de mar. de 2016

Showroom and cars were clean as a pin. Corey Jones was very good. Made the experience enjoyable!! Financial person was helpful and good at her job.

Ricki

24 de mar. de 2016

We have been previous customers of Beau Townsend before and appreciate the no pressure approach. Overall, we always recommend Beau Townsend to family and friends. In fact, our sister just came in from Florida last week to buy her daughter a car and we told her to go to Beau. She did and bought a Ford as well

Mindy

23 de mar. de 2016

Wonderful experience working with Justin Jacobs and the Nissan sales team. I looked at several vehicles and each time the team went over my options, helped me and never once made me feel rushed to make a decision. I am very happy with my vehicle and couldn't be more thankful for their help and patience.

Walter

22 de mar. de 2016

went in without appointment because check oil light came on. they checked out problem and changed oil in very short time. reset chg. oil reminder.

Norma

20 de mar. de 2016

I have always utilized the Beau Townsend Dealership service department since purchasing my vehicle in 2003. Joe Petty was the salesman and what a caring and honest individual he was/is. I am treated with respect from employees I have encountered. I like the fact they are professional people and I appreciate that.

Cynthia

18 de mar. de 2016

This was the second time I have been in for a recall. Everyone there is very professional and efficient. Two visits and I have been impressed both times.

James

18 de mar. de 2016

Always make clear everything to be worked on and how much it will cost. Very friendly and courteous people. Quick and thorough service provided.

Jessica

6 de mar. de 2016

Everyone was very friendly and helpful. Everyone said hello as they passed, even the mechanics. And they were quick but throrough.

John

5 de mar. de 2016

very helpful, outstanding service I told them what I was looking for and they made it happen. Outstanding sales staff

Renee

1 de mar. de 2016

I like the patience that the sales representative Mr. Connor Spencer had with me and helping me to choose the best choice for my budget . Eventhough I had another vehicle in mind, I was also trusted to drive the vehicle of my choice. I like the 2007 Murano and has performed well.

Jerry

24 de feb. de 2016

They treated me great and finished earlier than I expected! I especially appreciate the friendly cashier being there when I arrived five minutes after closing because of traffic on a Friday night.

Andrew

23 de feb. de 2016

Corey Jones was very helpful and took his time to explain everything and answer all of our questions until we were 100% satisfied.

Delores

21 de feb. de 2016

Quick reception,and courteous reception. You are serviced quickly and thoroughly. There does not to seen to any thing over looked during the interval. I was given information concerning future problems that need to be addressed in the futurity or now.

Zillon

19 de feb. de 2016

Sadly, I actually purchased a vehicle from Beau Townsend Nissan at the beginning of January. In hindsight, I should never have ever completed this purchase.To be honest, I should have just rented a car and driven home when I opened the hood of the vehicle I was purchasing, only to be greeted by cheap aftermarket HID headlights, a semi-functional air horn, and an aftermarket air filter in place of a perfectly fine stock intake. These are simple things that are easy to replace and don't require a lot of time or cost to repair. And then there was the dried mud caked underneath from nose to tail, even lodged behind the taillights. Why hadn't that been cleaned, I asked? Of course, the excuse I received was that the pressure washer was broken down that day. But wait, hadn't they had the truck in their inventory for 3 months? So many excuses.Let me continue: The vehicle was marketed across the web as being Nissan Certified Pre-Owned, which is what initially attracted my attention, along with the great price. Well, there was a reason why the vehicle was so cheap - it wasn't actually Nissan Certified Pre-Owned. When I asked, I was told that, "it was a mistake." So, instead of being Nissan Certified Pre-Owned, the vehicle was sold with a 12mo/12k mile Royal Shield powertrain warranty that was included in the purchase price. I figured it would be enough to protect me should anything go wrong. And go wrong, things did.Things that actually did go wrong in my very short ownership of the vehicle:- Valve cover gasket leak- Grinding transmission- Failing fuel pump that made the vehicle impossible to start in freezing temperaturesUnfortunately, as I found out, making a warranty claim at any service center other than Beau Townsend Nissan with the Royal Shield warranty is next to impossible, despite being told that, "If I take it to an ASE-certified service center, the repairs will be covered." Now, I even took the vehicle to a qualified and certified Nissan Service Center. However, with the way the warranty was structured (and since I live over 10 hours away and I wasn't actually able to bring the vehicle all the way back to Beau Townsend Nissan), no repairs were ever approved nor were they ever performed. Last but not least, I feel that I should mention that I was without the vehicle for 2 weeks while I waited for the repairs to never be approved by either the warranty company or Beau Townsend Nissan.Ultimately, I was forced to sell the vehicle at a loss so that I could buy something that I could actually depend on starting in freezing temperatures.If I could, I would award Beau Townsend Nissan 0/7 stars, and may the next person looking to purchase a pre-owned vehicle from this dealership be very wary of their unsavory practices.

Shirley

12 de feb. de 2016

Able to make appointment and received an email to confirm. Didn't take long to change the oil. Able to view accessories in the waiting room. Refreshments available to customers waiting.

Benita

6 de feb. de 2016

The staff was welcoming and friendly! My service was easy to schedule with minimal wait time. This was my first visit to this service center as I recently purchased my Rogue and it was much faster than other dealerships I've been to.

Katelyn

3 de feb. de 2016

Damon was extremely helpful and he knew his facts. There was no pressure to buy and we worked out the best payment for my situation.

Phyllis

3 de feb. de 2016

The Salesman - Matt Badger and the Finance Manager - Helen Smith were very informative and nice people to work with my family and myself.

Jerri

1 de feb. de 2016

Easy in and easy out. I checked in and the technician immediately took my car to begin servicing it. The accommodations while I was waiting was second to none.

David

31 de ene. de 2016

Called the afternoon prior to schedule an oil change. They had an opening the next morning. I arrived a few minutes early, was met upon arrival, turned over my vehicle, had a seat in the waiting area and my truck was ready and waiting in less than 30 minutes. Outstanding!

Mark

28 de ene. de 2016

We like and trust our salesman, Damon Smith, and will buy our next vehicle from him again when the time comes.

Howard

28 de ene. de 2016

No pressure, no hassling, by the sales people. The willingness to meet the request/offer of the buyer to which both buyer and seller are both satisfied with the outcome.

RogueRidn

23 de ene. de 2016

We discovered some factory imperfections on the vehicle after doing all the paperwork. Their team helped make it right in a timely fashion with minimal disruptions. They also provided prompt eQuote feed back. I am very pleased with them.

Jeffrey

18 de ene. de 2016

fast, courteous service. Make you feel important while you are waiting for your car to be serviced. Very knowledgeable & informative

Beverly

15 de ene. de 2016

Very informative and very friendly. Made me feel very comfortable. It was my first time and I felt very at ease.

Shirley

7 de ene. de 2016

Stopped in to get an oil change and the attendant got me right in and issued a coupon for the service.

Dixie

6 de ene. de 2016

Everyone is friendly and very accommodating. Service was quick and thorough. Former salesman, Damon Smith, was happy to see us..we have recommended Mr. Smith to several of our friends!

Zachary

6 de ene. de 2016

Mark Creech went above and beyond in making sure all my questions were answered and that the transaction went smoothly. Thanks!

Brian

29 de dic. de 2015

THAT THEY TOOK THERE TIME TO DO THE JOB WRIGHT. I HAD A OIL AND FILTER CHANGE AND TIRER ROTATION.

Dianna

28 de dic. de 2015

Didn't feel pressured at all and they took time to answer all of my questions. Doug was a great customer service rep.

Daniel

23 de dic. de 2015

Got to watch through window, on time with scheduled appt, cost, tires were rotated, snacks cause I worked night before and breakfast bars helped.

Norman

19 de dic. de 2015

Fast service. Very friendly employees. And honest recommendations for services. No "upselling". We bring all our cars to Beau Townsend Nissan.

Kelli

19 de dic. de 2015

I did not feel pressured to buy. I liked that the sales rep gave me options on where my budget for a vehicle was and still give me the top quality

Gail

18 de dic. de 2015

I didn't have an appointment yesterday but I call and they told be to come in. I had to be to work at 9. I was out of the service department by 820. They got me and out really fast. I really appreciate that type of service. Thanks so much Beau Townsend Nissan.

William

18 de dic. de 2015

we had an amazing experience from the first phone call. Will definitely buy again! Bought 2 cars in 2 months here and will never buy at another place. Thanks to Larry Taylor and Johnny Gibson for Absolutely Amazing service!

John

18 de dic. de 2015

Quick friendly service done right. Pleasant and clean waiting area with free refreshments and WI-FI plus TV and magazines. Staff friendly and knowledgeable.

Mark

17 de dic. de 2015

Our salesman, Jason Albertini, was very helpful and patient. We test drove several vehicles and ask a lot of questions. The service dept. was very polite and informative when we returned to get an extra set of wheels and snow tires.

Timothy

17 de dic. de 2015

Everything from start to finish. Great dealership to purchase a vehicle from. Great staff...... Would recommend to friends and family.

Patricia

17 de dic. de 2015

Everyone was kind and courteous. Mark Creech did not make us feel pressured at all. We really appreciated that. He's a great person.

Joneece

17 de dic. de 2015

My salesman and serviceman are awesome. I like the fact that they can get you in and get you out timely.

TashaT

1 de dic. de 2015

The Beau Townsend Nissan building is beautiful. Mark Creech sold us a 2014 Nissan Sentra and we are very happy with the purchase, his honest advice, and all of the work he put in to make the sale happen and the price right for us. Thank you Mark for a great experience!

carolynr1216

23 de nov. de 2015

Easy to work with Staff. Great Dealership. Great Vehicles. The service is the best in town..... I have purchased several vehicles from this Dealership and will continue to do so.

PattyW

19 de nov. de 2015

My husband & I just bought a new vehicle from Beau Townsend. Our salesman was Mark Creech. He is a great person to work with. He is honest, kind, very helpful & not pushy. We appreciate that. Everyone there treated us very nice.

C WHITE

18 de nov. de 2015

Just turned in my 2013 Altima SL and came home with a 2015 Murano Platinum. Earlier I contacted Damon Smith and asked to alert me as soon as Nissan had a program that would allow an early turn in of my Altima. He alerted me soon as the program released and I made the deal. Customer service like that is why I keep coming back. Service dept has always be easy to talk to and lets you know what is going on. I even take my one non Nissan to the Service dept. F&I dept has always found me the best rate possible on each of my purchases. Thanks for making it easy.

They Did It

13 de nov. de 2015

I was on my last leg and drove to the lot, Paulette W. Salesperson came out to me and ask how could she help me. I was so down and tired of credit checks and other lots just trying to sell me a sob story. She listen and had compassion and understanding. She took me straight to cars in my buget and then to the blessing that was in the hands of the used cars manager, Larry, who was very helpful. then to special finance manager Arash K. Who made it happen, he was very educated in financial issues and talk with me with respect and a caring heart, who wanted to sleep good that night. I ended up with a upgrade from 01 Nissan, Altima to a 09 Nissan altima. NEVER IN MY WILDEST DREAMS DID I THINK THAT WOULD HAPPEN. Beau Townsend and the crew "They Did It" Thank God to all of you guys Who gave me hope and a smile back in my heart.

Dmmcwhorter

21 de oct. de 2015

This is the 3rd new car I have purchased off Beau Towsend and as always has been very good.....Murano, 370Z and a Maxima. Service dept has always been good. Always give me a ride when needed.

Truckguy67

21 de oct. de 2015

Awesome truck! The experience and great attitude of Paulette made it a very pleasurable experience.I prefer having a dealership that is close to my home and easy to work with..

Rufus Humfleet

11 de oct. de 2015

I was greatly impressed with the people at the dealership very friendly and not pressing for the sale but to inform me and let me experience the auto and let it sell it self.Thank you Rufus Humfleet

greyroad

11 de oct. de 2015

My first experience in doing business with Beau Townsend Nissan. I have leased vehicles every 3 years for quite some time and this was the most satisfying experience off all my previous leases.

katnandy

9 de oct. de 2015

We came here due to having a totaled vehicle that we needed to replace. Our last buying experience at a competitor was terrible, so we were dreading having to do this again. Doug listened to exactly what we wanted in a car and found it! There was no high pressure sales, which we really liked. The finance was smooth and easy and once again, Arash explained everything to us to make sure we understood fully what we were signing. So happy we chose this place, they definitely strive for excellent customer service! Thanks again Doug & Arash!

Dminiard

5 de oct. de 2015

Thumbs up ?? to Connor Spencer who went above and beyond to get me the car and the payment I wanted. Connors was so personable and kind, I wanted to fix him up with my Granddaughter. LOL... I Found out he already had a girlfriend, not surprised! He's a catch! His sales skills were and great. I'm not sure that I would have bought if he wasn't so persistent. Yes, I probably would have but, from some other dealer. Connor made my experience a good one. I would like to go back just to see him or take him out to lunch. The finance manager Arash was also very helpful and never gave up on me. I had an overall excellent experience! Thank both of you so much, I feel like I made 2 friends.

mhwang92

5 de oct. de 2015

This is my first time leasing a car on my own, first time at a dealership really. I did a bunch of research, the internet says this is the cheapest nissa dealer around. And the whole experience was not bad! I had to haggle a little but they gave me a reasonable price. Still on the higher side of reasonable, but I wanted to keep my down payment low so I didn't push.Matt was very nice. It is a little strange that he acted like the middle person between us and Jarrod...how many commissions am I paying here!!?...but everyone was nice. People warned me about car salesmen being xxxxxx, but Matt did not give me that feeling at all.

Cboyle

30 de sep. de 2015

Love Paulette very friendly and knowledgeable. Love the patience she took with us during the purchase of our new car. I will recommend her to all my friends when looking for a new or used car.Thanks

mrb

29 de sep. de 2015

Mark was great to work with. He explained the different models of Altima's to help me decide which one was best for me. Helen worked with my financing to get me the payments/rates that were right for me. Thank you!

cindysue225

28 de sep. de 2015

I wasn't excited about buying a car. Mark introduced me to the Nissan Maxima Platinum and I fell in love. I no longer look at other cars on the road, and I'm enjoying driving and getting to know mine. Mark knew exactly what I should drive.

nbertke01

25 de sep. de 2015

Working with the sales staff was great. My only complaints are 1) The amount of time it took me to get my car when I came to pick it up. I was waiting to get with the finance person. 2) you having your advertisement on the back of my car. I actually believe it's not even on the car straight

tdrandall

21 de sep. de 2015

Paulette was wonderful! She knew everything about the Rogue - explained and demonstrated all the features - and that was when I told her I was just starting to look and test drive. She didn't make me feel pressured or rushed, but she pointed out the awesome features of the Rogue and showed me one that had what I wanted... not what she thought I wanted. I did NOT have the same great experience at other dealerships. Paulette followed up gently - not a pest - and when I decided the Rogue was what I wanted she found me one with the exact parameters I asked for. She and Helen were wonderful at answering my questions and getting the deal done quickly and painlessly. I am very happy with my choice of car as well as this dealership.

Cindy1679

21 de sep. de 2015

We were at the dealership Saturday, September 19, 2015, to shop for a new car. We were met by Jeffrey Cooley, Sales Consultant. He was extremely helpful & very nice. We ended up leasing a new Nissan Rogue which we absolutely love. Jeff took us a tour of the facility & showed us all about the SUV. It was a great experience & we would definitely go back there in the future.

davesopus

20 de sep. de 2015

About a minuet into the test drive Doug Higgins revealed, that he is a fellow devil dog, and that all total about 6 of the sales task force at Beau Townsend were Marines. I knew I was in good honest hands and that whatever was said about the vehicle was straight forward fact . Doug asked if he could get me something to drink a soda or coffee, later on found out he paid for the soda, it was not the free version.Needless to say I bought the Sentra.

sassy

10 de sep. de 2015

enjoy coming to Nissan. everyone is very polite, friendly while there. wouldn't go anywhere else to look for my cars. Intend to recommend nissan to all my friends.

robertryan2

9 de sep. de 2015

We had an excellent experience. Doug Higgins was very thorough with the test drive and reviewing the options on the Nissan Rogue. We appreciated the time and patience the entire staff provided while we made our decision to purchase a Nissan vehicle. An abundance of information concerning financing, vehicle options, and Nissan services was provided. Thank you for a great experience!!

earllknox

5 de sep. de 2015

Doug did a excellent job and even brought me lunch, he did everything that he could do to satisfied me, also he has wonderful personality, and he is a people person. I forgot to mention Hellen Smith in finance, is a very pleasant person to handle your business

kennyj10

2 de sep. de 2015

Everyone I dealt with was Professional and very Helpful. Thanks Matt and Helen. I will tell friends and family about my experience at Beau Townsend Nissan.

McCrew

1 de sep. de 2015

Our first time using Beau Townsend Service Department. We live over 30 minutes away, so it would have been more convenient to choose service closer to home. Upon calling the service department, I spoke with Jake. He listened to our needs and concerns, was very polite, and told us how they could help us. We decided to drop off both of our Nissan Versa Notes together - one (the black one = Pepper) needed a thorough check-up before the nearing end of the 36,000 warranty, as well as routine maintenance. The other (the white one = Salt) was in for its first oil change after being driven as a new car - routine maintenance was needed. As above, Jake took our call and told us how to proceed. Jake called the house when the work was complete. He answered all of my questions very thoroughly and without rushing. No surprises on added work to be done. No surprises on added costs. We were very impressed with Jake - from our initial phone call to picking up our vehicles. Jake displayed qualities that we hold dear: honestly, genuine concern, caring, kindness, trustworthiness, and integrity. We will return to Beau Townsend when Salt & Pepper need further check-ups, as well as when our Nissan Leaf needs check-ups. Again - this dealership is out of our way. There are many other choices for service that are much closer to our home. We chose to give this service department a try, and Jake made us want to continue to come back. We had a very smooth experience. Thank you, Jake.

kim

31 de ago. de 2015

I came in from out of town to lease a new car. Found everyone to be extremely helpful. After hearing my long wish list, they found the car that worked for me! Great experience!

Michael64

25 de ago. de 2015

Corey showed us many different options and worked to help us find the best car for our budget. Everyone we worked with was pleasant and helpful. Overall a positive experience.

Josh2580

25 de ago. de 2015

The staff was friendly and helpful. They were very accommodating and offered advice. They were knowledgeable on the line of vehicles the lot offered. I would recommend this dealer for sure.

John/Jen

25 de ago. de 2015

Damon was extremely friendly and helpful. He was actually jogging back and forth to the service dept. to get the deal done. We were only leading a car but he treated us like we were buying a fleet of cars for a business.

Elvis52

24 de ago. de 2015

My wife's lease was due and we decided just to take a look at what was available. Anthony called to let us know our options. Even though they were ready to close for the day, the staff made sure we were accomodated. We worked with Paulette Jarrod. They made sure we got the best deal and were incredibly friendly. Arash did a fantastic job when it came to finance. Thanks!

Jeff47

18 de ago. de 2015

Very helpfulVery friendlyVery professional yet fun to work withVery knowledgeableDamon is very personableBest experience we have had while purchasing a car

Brumrob51

14 de ago. de 2015

Great service and friendly people you can't go wrong going there! I have a great friendly experience every time I go! They get you in & out fast

Walt10

8 de ago. de 2015

The dealership was very nice and clean. The staff there was very nice. And Mr. Hughes was very pleasant on the phone and in person.

judyann

6 de ago. de 2015

Everyone was efficient and professional. Also they were all very courteous and accommodating. I felt like I was treated fairly and honestly. The whole process seemed very straight forward and easy to get through. I was very impressed with their personal interest in me as a customer.

megggggy

6 de ago. de 2015

All of the employees that we came in contact with were very friendly and knowledgeable. I would definitely purchase a car from them in the future.

McCrew

30 de jul. de 2015

We recently purchased a Nissan LEAF from this dealership. Our salesman was Drake Heeley. Drake is fairly new to the car sales industry. He was refreshingly honest & sincere. Drake admitted when he did not know the answer to one of our questions, and he went about finding the correct information for us. We wanted to buy a car from Drake; he is a wonderful person.

tucker

20 de jul. de 2015

Always room to improve. The ladies room one of the doors lock is broken, and lack of needed paper.Purchased a new car, waited for the detail to be completed only to see everything as it was when I test drove it. Took care home an removed the trash / plastic covers and wiped the doors and dash.

debbie1954

20 de jul. de 2015

The service was good. Did not feel pressured. All of our questions were answered.Tony and Helen were very thorough in their job. We appreciate the time they took to get us the best deal possible.

rob 07082015

18 de jul. de 2015

I decided to test drive a SUV and being a women I was very impressed when I pulled into Beau Townsend Nissan and a sale person (Jeff Cooley) approached me immediately to see if he could help. There are so many dealerships out there that don't bother to ask a women if they are alone. After decided to purchase the car both Jeff and Arash Khatiloo made the deal come together and I am now a happy owner of a Rouge.

Tipp City Nissan Owner

17 de jul. de 2015

I have purchased my last five cars from Beau Townsend. I continue to get excellent service and feel they strive for excellence. Corey Jones did an excellent job!

Happy Camper

14 de jul. de 2015

My wife and I had decided to begin looking at the possibilities of purchasing a new Juke. We just were curious of the possibilities, not expecting the be able to purchase anything at this point without saving a little more. I found a Juke that had the options that I wanted at a very reasonable price at Beau Townsend Nissan. Their online credit application process was very simple and quick. In less than 24 hours Doug Higgins called and asked me some questions about my trade. He was very understanding of our situation and what we had to work with. He was very positive and said he would do everything he could to earn my business. I can honestly say that Mr. Higgins did all he could and then some earning my business while providing some of the best customer service I have ever received at a dealership. Once we arrived at the lot, Mr. Higgins had the vehicle we were interested in waiting in the front. He greeted us at our car and gave us a tour of the Juke. He was reassuring and supportive during the entire process. I never felt pressured or the need to be an "aggressive" negotiator like I have at almost every other dealer I have worked with. During the pricing, trade-in, and financing process Mr. Higgins and Helen Smith were completely transparent and worked very hard to get us an amazing deal. I was offered more that I hoped for my trade-in and Helen worked to find me the best rate possible. In the end I ended up driving home in the car that only 24 hours before I had assumed was not a possibility.I could not suggest Beau Townsend Nissan enough. Mr. Higgins and Ms. Smith were stellar representatives of this amazing dealership that utterly changed my mind about the experience of buying a car and definitely made me a lifetime customer.

Tom

13 de jul. de 2015

As the end of lease approached on my 2012 Toyota Camry SE, I had my eyes on the Chrysler 200, Infinity Q50 and 2016 Nissan Maxima. After seeing and driving all three vehicles, it was obvious that my next vehicle would be the 2016 Nissan Maxima. In an era where all vehicles are beginning to reach higher standards on body styling, Nissan has reset the bar with the sleek new lines of the Maxima. The styling of this car is simply amazing, and when coupled with state-of-the-art electronics, responsive engine and smooth but sporty suspension, it simply just beat the Infiniti Q50 and Chrysler 200. You owe to yourself to checkout this new vehicle from Nissan.Turning my review to Beau Townsend Nissan and my salesman, Damon Smith, both were outstanding. From the moment we first Damon, my wife and I were both impressed with his courteousness, professionalism and knowledge of the vehicle. At no time did we feel pressured or rushed to make a decision, and when we returned from our test drive, Damon had all the items that we had asked for ready for us - different leasing options with associated monthly payment and options for ending my current lease. We also worked with Jarrod Amyx to find an option that best met our monthly payment range,I would highly recommend this dealership and Damon Smith!

Jess

10 de jul. de 2015

I could not believe that there is still a car dealer out there that treats customers with such respect. My Wife and I purchased a 2015 Murano from Mark With the help of Jarrod. We felt Very comfortable in Dealing with them, No High Pressure , Answered Any questions to My satisfaction and most important There were NO hidden Fees or any facts. I Have never had a car deal go so simple and straight forward. I cant Leave out Helen in Finance because here again Very simple and Straight forward. NO hidden anything. I will buy my next car here and hope Helen still has those Lemon drops in her office. Thanks Again and GREAT JOB !!! Jess in Dayton

haroldenekoos

10 de jul. de 2015

lease again. Jeff was very patient and gave us all our options. I tried a lot of different cars before I made up my mind.

Phil

7 de jul. de 2015

I picked out a car model and color that I liked and noticed a few things that needed attention on the final inspection, so I had to return on another day to fix those items. I was given a loaner car while the car was being repaired, but I would have liked having the car picked up and then delivered back to me when the work was finished. The team did everything they could to help me feel important and appreciated, so I feel it was worth the trouble no matter what.

rh515

6 de jul. de 2015

Went to Beau Townsend after seeing a particular vehicle on his website. My salesman was very friendly, knowledgeable and courteous. 3 hours later, I drove my new vehicle home. Thanks Beau Townsend.

macysue1959

3 de jul. de 2015

Damon Smith was our Salesman, second car purchase...he is so personable and accommodating with any question or concern that we had. His warm and "bubbly" personality is an asset to his job!

Dlilyd

3 de jul. de 2015

I was very happy with my experience with leasing a new car from Beau Townsend Nissan. Everyone was very friendly to me and the finance person, Helen Smith, was very professional, quick and efficient. Within three hours after picking out my car I was driving it home. This is not the first time I've gotten a vehicle at Beau Townsend and I'm sure it won't be the last. This is where I like to go because I know I'm getting the best!

JDM1970

2 de jul. de 2015

My mother and I have been purchasing cars at BT Nissan for 15 years. We have always been treated well at the dealership, both in the showroom and in the service area. Most recently, we have purchased vehicles from Corey Jones, who has always been courteous and listened to our needs. In the finance area, Helen Smith is also very friendly.

Cari Beth

2 de jul. de 2015

I went to the service department for a few car issues with my Nissan that I purchased used from a different dealership. They diagnosed and fixed the problems with great customer service. I plan on purchasing from this dealership in a few years when my car is older. Thanks!

Happy Customer

2 de jul. de 2015

My wife and I went to BT Nissan first expecting to visit many other dealerships that afternoon. We even had appts made at Honda and Hyundai. After visiting with Mark Creech, we decided that we were in good hands and decided to look at a variety of vehicles. We ended up with a Nissan Rogue and we love it! It also ranked very high on my Consumer Reports Magazine for Mid size SUV's.That aside, we have purchased from BTF in the past and again received outstanding assistance in finding and in purchasing our vehicle. We have no reason to go anywhere else in the future. As I told Mark, we feel a part of the BT family. Mark was very friendly, helpful, and thorough all the way to explaining all the functions of the vehicle again just before we left and also paired up our phones to the vehicle. It was nice working with Helen Smith, a female, who was very patient with us and helpful rather than the typical high pressure finance guy you usually see in most dealerships.Hats off to the Beau Townsend Team. Thanks for giving us a great buying experience.Roger and Charlotte Hall

Shirl

27 de jun. de 2015

Mr. Higgins made this purchasing experience exciting for us. He is an extreme asset to your organization! Appreciated Mr. Khatibloo's help in explaining extended warranties for our new car and the retrieving of our trade-in warranty balance. God bless your dealership! Thanks again!

UnhappyCustomer

25 de jun. de 2015

We recently turned in a lease car, way under the miles, and received a bill in the mail for $600! There were a few dings on the car, nothing major, which resulted in a $200 excessive wear charge, but the other $400 was for a "disposition fee" that we knew nothing about. Spoke with management who claimed there was nothing that could be done. Be aware of this disposition fee when you lease a car from Beau Townsend Nissan because you may not be informed. We were not even told when we turned in the car, we just got the bill in the mail weeks later! Had we known about it we would have bought the car, saved $600 and sold it ourselves.

Pbnpink

25 de jun. de 2015

Doug was very personable and very down to earth. I normally hate the car buying process, however, Doug made it feel like I was buying a car from a friend. He and his managers made it possible for me to drive away in the car that I actually wanted instead of settling for less. Thanks guys!

Ralph G

23 de jun. de 2015

I was not interested in getting a new car. I saw Arash and asked what can I get for my car. I then looked what I wanted if buying a new car. The car wasn't in stock so they ordered one for me. we agreed on a fair price for the new car. When it arrived. Got me a extra Cash fro taking out a loan. And the deal was done.I went from getting a call the car came off the truck to driving out within six hours.Clean up test drive, final paperwork.

Maggiemae

22 de jun. de 2015

Mr. Corey Jones was our sales consultant along with Mr.Larry Owens. Both were highly professional, very accommodating, helpful, and respectful. Helen Smith was there for our financing and is a sweetheart of a lady. The dealership is very lucky to have such a professional and caring finance officer.

JennMaxima

18 de jun. de 2015

This was the easiest experience I've had trading in and purchasing a vehicle. Jeanine and Jason A were great to work with and Im loving my new 2016 Maxima SR

Van1993

13 de jun. de 2015

Mr. Damon Smith my sales consultant was truly amazing, he went up and beyond to accommodate my family. His manners were outstanding and I would recommend him to anyone. My overall rating is 5 stars and if there was anything higher I would rate that number. Mr. Damon Smith is truly great at his job.

Dmoore2

29 de may. de 2015

We had the privlege of working with Doug Higgins while buying a new rogue. He was honest and respectful. Truly restored my faith in the car buying process! Would definitely buy from him again!

Jamie L.

28 de may. de 2015

Have bought 3 cars from this friendly and professional auto dealer. I work with Mike Meyers and so should you.

Satisfied Customer

26 de may. de 2015

Our most recent car buying experience at Beau Townsend Nissan was exceptional. I walked in without an appointment after doing some research and thinking that a new Nissan might be the car to replace a Chevy being used for a long commute. I was greeted by Corey Jones, who asked some questions and proceeded to show me the two cars I'd investigated on Beau Townsend's web site - the web site, by the way, is very easy to navigate and has lots of useful info. We test drove one of the cars I'd investigated and Corey took the time to show me the features of car and to point out both the strengths and weaknesses of the car compared to others in its class. After the test drive, we worked out some numbers - good pricing, enough to keep me interested since I was not planning on making a deal that day, but I was hoping for a little better deal (what car buyer isn't?). The numbers included an extended maintenance contract on which Helen Smith, the finance specialist, was able give a large discount. I was surprised that Corey and Jarrod Amyx, the sales manager, allowed me to keep the "numbers sheet" we had worked out - I'd never before worked with a car dealer that allowed me to take that sheet with me. Neither Corey nor Jarrod applied any pressure and Corey said he'd follow up with me in a couple of days if I so desired.Corey did follow up as promised. We went back to Beau Townsend Nissan the following weekend and the car that I had driven had been sold, but an almost identical car was available. We test drove the car - this time Corey let my wife and I make the test drive on our own. We decided to get serious about negotiating on this car and after an honest mix-up, we came to a good (but still not great) deal to purchase the car. Helen made the "paperwork hassle" as painless as possible. Corey made sure that both my wife and I understood the functions and features of the car and helped us sync our cell phones to the car before we drove off with our new car. Corey said he would arrange for the Ziebart package we'd bundled with the purchase and he'd arrange for a loaner car so that I could drop the new car off at Beau Townsend and they'd get it to Ziebart. This was fantastic service, as far as I am concerned and I greatly appreciate it.We were feeling good about our new car the rest of the weekend and then got a surprise call from Helen on Monday. She informed us that they had found another Nissan rebate for which we qualified, so that we could expect a check in the mail in the near future! What a nice surprise and it was great to see that Beau Townsend works for their customers even after the sale. This made our good deal a great deal in my opinion.We are now a Beau Townsend household - 2 vehicles from Beau Townsend Ford and 1 from Beau Townsend Nissan. If this most recent experience is any indication, we'll be a Beau Townsend household for a long time to come. I'd definitely recommend Beau Townsend Nissan to anyone looking for a new car.

BTrue91

26 de may. de 2015

From the get-go, Doug was right there by us to help us with any questions. A day that started out as just looking ended with us buying a new vehicle. He told us everything there was to know about the car, He went to give us the keys, went with us on a lengthy test drive, and even offered for us to drive it back home and think about it over lunch. From there, we began discussing numbers. He gave us the bottom line price he could, even throwing in the Zeibert Diamond Package for half off. Overall, the deal went smoothly. And as for Doug, he is the nicest man you've ever met and a wonderfully outspoken Christian. For that, I am thankful and would recommend anyone that was car hunting to him and him alone!

stellmike

19 de may. de 2015

Mike Morris was excellent. All around good salesman. I especially appreciated the time he took to inform my wife of all of the autos options.

car buyer

18 de may. de 2015

From the beginning, Jeanine researched the cars in stock, sent the information to me, and set me up for an appointment with Doug Higgins. The car in which I was interested was pulled, waiting for me to drive, and there was little time wasted. Doug was honest and knowledgeable. He and Helen worked efficiently to get the financial details of the sale completed. I was impressed with the excellent customer service and timeliness of the purchase and would buy from there again.

m. miller

16 de may. de 2015

I just bought a Nissan Sentra and I thought the staff was very friendly and helpful. I will be recommending the dealership. My salesman was Damon Smith who took a lot of time to show me all my options and answer all my questions.

buddy

6 de may. de 2015

I felt like the staff at the dealership was very knowledgeable and friendly. I also think it is a verynice, clean and friendly atmosphere. I would highly recommend it to people that I know. I enjoyedthe salesman, Mike Morris that I had. He made me feel very comfortable and honestly, I don't carefor many sales people. He is very professional, pleasant and easy to be around. He wasn't pushyat all like previous sales people I have dealt with. I would highly recommend him. So far I am very pleased with my purchase.

partipoodle12

4 de may. de 2015

I just bought a Nissan Sentra and the experience was great. I originally started looking at the Nissan Altima but I would have only been able to afford a basic model. Brian steered me towards the Sentra and showed me all of the options I could get with the car if I didn't mind losing a little bit of car space. I fell in love with the Sentra and Brian did an awesome job of showing me all of the different options I could choose from. He went out of his way to make sure I was happy with my decision and made sure that I looked at all of my options before I made a decision. The negotiation process was easy and Brian was not pushy. He was very honest and did not put any pressure on me. He was also great at setting up the Blue tooth connection in the car and made sure I knew how to use all of the options in my car. I would HIGHLY recommend this dealership!

Ruby red

4 de may. de 2015

I just bought a nisson370z ,the staff were both friendly and knowledgeable, Brian to help me negotiate the price that I saw online before arriving at both cou knowledgeable, Brian to help me negotiate the price that I saw online before arriving at Beau Towsend, it wasn't a bad experience and didn't take as long as expected, he was honest salesman and did not try to push me to buy it I would recommend this dealership to anyone that's looking for a Nissan

John

4 de may. de 2015

The overall purchase went smoothly, However it would have been great if I had not had to wait so long when appointments were scheduled. I had to wait 45 minutes for the trade in appraisial and a half hour to get in to sign the paperwork, when I had an appointment. Once I got in the papaerwork had not been printed. This was a cash purchase so it should have gone much quicker.

jbales

3 de may. de 2015

I recently bought a Nissan Rogue from Beau Townsend, and the customer service was exemplary. Mark, the salesperson, was friendly, knowledgeable, and not at all pushy, which is important to me. He provided solid information about the car, and advocated on my behalf to match a price from another dealer. The rest of the staff I worked with was great as well. This was my first time buying a new car, and Beau Townsend made the process as painless and pleasant as it could be. I would highly recommend them to anyone in the market for a new car. (I love my Rogue, too.)

diesel1434

3 de may. de 2015

I stopped just to look thinking there was no possible way I was going to be able to do anything. Not only did they offer me a great deal on my trade in but also gave me a great offer on a new car. Best car buying experience ever. My salesman (Mark) was very engaged, helpful and very knowledgeable. Will continue buying cars from here.

phillips157

3 de may. de 2015

The staff at Beau Townsend Nissan are all very friendly and very helpful. My salesman Damon was great he's very knowledgeable, friendly, and treats you like family. I will and already have recommended him and Beau Townsend Nissan to family and friends.

Rhonda

26 de abr. de 2015

As a female, I've always hated the whole car buying experience in the past. I had made up my mind that most car salesmen were right up there with all the "honest" politicians, lawyers and snake oil salesmen who would take advantage of you in a heartbeat. This was NOT the case when I recently purchased from Beau Townsend. There was no pressure, double talk or shady deals. I was treated with respect & patience from start to finish and felt like I got a fair deal. Tom Bookwalter was great - he went above and beyond, both during and AFTER the sale when other dealers' staff probably wouldn't have once they'd made the sale. Paperwork was a breeze with Helen Smith, just a sweet & caring person all around. Would not hesitate to do business with these wonderful people again...in fact, I plan to!

CAR!

21 de abr. de 2015

Everyone that we worked at the Nissan dealership with was very professional, friendly and helpful, especially our salesperson, Damon Smith. I feel like we were dealt with fairly.

Altimalover

19 de abr. de 2015

Our salesman, Corey, was awesome. He was very informative and made our purchase a very positive experience! I would definitely recommend him and Beau Townsend Nissan for your next car purchase.

LisaFree15

14 de abr. de 2015

This is my third car I have purchsed from Beau Townsend Ford. I have always received top notch service. The sales people are very helpful and not over bearing! Mark Creech showed us several cars until we found the Nissan Rouge we ended up buying. Helen Smith handeled the financials and practically had everything ready for us when we walked thru her door. Helen also has great lemon drops for her guest! Thank you Helen! We were driving off in our new car in just an hour after we sat down to sign the paper work! Thanks again to Mark Creech for showing us great cars and explaing all the features on our Rouge! We both are really enjoying driving it. Sincerely,Mark and Malisa Freeland

Bokercm

14 de abr. de 2015

Highly recommended. Excellent customer service and ease of determining financing prior to a trip to the dealership. Everything was in order and what is usually a three hour process took a little less than one and a half hours.

Mark

6 de abr. de 2015

The Beau Townsend crew made what is normally a stressful experience enjoyable. Anthony was a joy to work with. I'm looking for many, many trouble free miles

Altima1336

1 de abr. de 2015

Mark was a very helpful in the purchase of the car also was easy to work with. He answer all our question without any pressure. He went over all of the difference optional we had with financing to meet the price we had. He help me setup my wife phone.

KTG17

31 de mar. de 2015

Worked with Matt to lease my new Altima, he was great - helping me out along the way with financing (I had rollover from my trade-in). He even offered to help me clean out my trade-in before I left! Would definitely come back. Thanks Matt!!! :)

Alynn413

28 de mar. de 2015

Amazing man! Very polite and does customer service how it's supposed to be! He is the salesman you want. Actually listens to what you want and doesn't try and push anything down your throat.

DBY

25 de mar. de 2015

Jason Albertini was a pleasure, he worked very hard to answer all of our questions and we felt sure we had picked the perfect vehicle for our needs at a great price. He went over all of the options with our new vehicle including setting my favorite radio stations and the blue tooth capability for my phone, outstanding service! This is our second new vehicle purchase from the Nissan dealship and we are longterm customers with the BeauTownsend dealership franchise, always great to do with business with you. We were also treated so wonderful by Helen Smith and enjoyed her lollipop bouquet while she worked her magic, she is a gem!

monniepo

21 de mar. de 2015

My Husband and I recently purchased a 2015 Nissan Juke, We called first and made an appointment, but had to come in early to meet with our salesman Mr. Albertini. He was very nice and attentive and showed us the vehicle and we went for a test drive. He was informative about the vehicle. We then made our deal and went in to speak with Mr. Khatibloo regarding financing. We had been at the dealership for quite awhile as we were having some difficulty finding a low rate, so we were kind of weary. Mr. Khatibloo through his kindness and hard work found us the best deal regarding financing. He was easy to understand and walked us through each step. I have been in customer service my whole career and it is rare to find this kind of employee. We would definitely recommend this dealership to our friends. It is nice to find a place that makes a person feel respected and comfortable.

GID

17 de mar. de 2015

Justin was tremendous to work with. Gave us all the time needed. Reviewed the pros and cons of 5 different vehicles to help us make sure we selected the best car for us. Moving out of an suv to a car took much time. He was great to work with.

JJandBarb

13 de mar. de 2015

My husband and I went to Beau Townsend with the intention of leasing a vehicle. We were treated wonderfully by everyone we encountered. The sales staff worked overtime to meet our needs, and they were very concerned about finding a suitable payment to fit our budget.

ken

17 de feb. de 2015

The people there made us feel really important and that they would really like our service. They were very very considerate of our concerns and what we were looking for and were a great help. I would tell anyone to go there to purchase a car because of the people that are there. Super service

ahughes12

4 de feb. de 2015

I was in the market to trade in my Honda Fit for a bigger vehicle and from the moment I sent the application email to driving off in my new Nissan Rogue, I received the best customer service I have ever experienced as a consumer. My application was responded to within minutes, after speaking to sales rep (Doug Higgins--AMAZING JOB!!!) I got test drive 2 vehicles and he really listened to my needs. I had a horrible experience with another local dealer and explained to him what I wanted for my trade in, what I wanted my payments to be as well as my down payments and Doug accommodated me, unlike the other guy who tried to sell me a used hunk of crap that had 72,000 more miles than my trade I. For way higher than what I was already paying. Doug walked me through it all and made sure I got what I wanted for the price I needed. Every single person in the building acknowledged not only me and my fiance but also my 3 year old, who also made out like a bandit with goodies. They went so far above what I considered a car salesman and dealership to be, I will never go any where else. Thank you Beau Townsend and Doug. You will be seeing me very soon.A.Hughes

arowe

24 de ene. de 2015

I purchased a Murano and my salesperson was friendly, informative, and well prepared. I could not have asked for a better salesperson, he is a true gentleman. Everyone involved was also very helpful. Mr. Higgins and I had spoke on the phone prior to my visit because I saw a car that I liked on Beau Townsend's website. I live close to 200 miles away but planned on being in the area the day I purchased my Murano. Doug met me as I came into the dealership to welcome me. and had the car ready for a test drive because he knew I was on a tight schedule. I was not planning on driving a new car home, I just wanted to test drive the 2014 Murano and get a trade-in value for my car. Everything from sales, cleanliness of the car, negotiations, financing, and timeliness of experience, was excellent.

Susan

19 de ene. de 2015

I haven't owned a new vehicle since 1980. Talked with Jeff Cooley Friday afternoon, drove away in a new Frontier Saturday.Loved the atmosphere, everyone was very friendly and helpful. between the 2 Beau Townsend dealerships they have a great selection of trucks!

RADRENO

10 de ene. de 2015

Jeffrey Cooley is the man put me in a car been all over Montgomery got lied to tricked and just given the ole run around just like ive always been warned about Beau Townsend is 100% honest and just plain good people no lies no run arounds pure pleasure to deal with i will never ever go ANYWHERE else Jeffrey knew my situation and found a way I AM SO PLEASED I CANT STAND IT THANKSGUYS IM DRIVING AGAIN AFTER RIDING BUS FOR 7 YEARS and i cant forget HELEN SMITH the awesome job she does and one of the most kind person ive ever met

Steve1962

14 de dic. de 2014

It had been awhile since I had purchased a vehicle and the Team here was awesome. When I say team, they truly were. From Mark Creech who was my salesman who made sure I was getting what I wanted. Helen who worked her financial fingers to the bone getting me an interest rate and loan that was remarkable considering what me credit was. Damon Smith who stepped up to assist me on a follow up visit. I'm sure my next car will be from here without a doubt.

Steve1962

14 de dic. de 2014

It had been awhile since I had purchased a vehicle and the Team here was awesome. When I say team, they truly were. From Mark Creech who was my salesman who made sure I was getting what I wanted. Helen who worked her financial fingers to the bone getting me an interest rate and loan that was remarkable considering what me credit was. Damon Smith who stepped up to assist me on a follow up visit. I'm sure my next car will be from here without a doubt.

barbizzi

2 de dic. de 2014

When my out of town daughter couldn't get the Ford Escape she was looking for (Larry did his best!), she worked with Larry Dorman via many phone calls to find a Nissan Rogue after searching on cars.com. After purchasing 2 Fords from Larry, he made purchasing the Nissan another great experience and had everything ready when she arrived in town to purchase her new car. We're very pleased with our Beau Townsend experiences!

200297

25 de nov. de 2014

Doug Higgins was very helpful and spent a lot of time in helping us find the best priced delivery car for our restaurant. Doug didn't mind letting us test out a few cars to find the best one. We forgot our insurance card for the car but Doug resolved his nicely by calling our insurance company for a copy it to be faxed over.

Mama CJ

8 de nov. de 2014

We found the car we wanted on cars.com. It was at Beau Townsend Nissan. We had a great buying experience that was smooth, stress free and didn't take up our whole day. The staff was very helpful and courteous. We were happy with our trade in value, the new car price, financing and the paper work was done in a timely manner but not rushed. I would recommend to family and friends.

kellyaltic

24 de oct. de 2014

The management and staff at Beau Townsend are hands down the best in the business! Doug worked incredibly hard to get us the best price possible. He was also very helpful on helping us decide which vehicle was the best fit for our family. The hospitality at Beau's was also outstanding. I would highly recommend this dealership to anyone in the market for a new or used car. We will definitely be back when we are in the market for a new vehicle. Thanks Beau's!

joeldeyak

22 de oct. de 2014

Damon knows his stuff. He is very professional and made every aspect of my altima purchasing experience pleasant. There was no "tap dancing" around, everything was direct and to the point, which made the process quick. I knew exactly what I wanted and Damon made sure I left BT with just that.

Trigg13

19 de oct. de 2014

Mr. Higgins is a great sales rep who helped me get a great car. He is very knowledgeable on the the vehicles and knows how to match your personality and style to a specific vehicle.

19C82J

13 de oct. de 2014

Damon Smith worked incredibly hard to help my family. Three words describe him: integrity, respect, professional. Words not associated with car sales. He didn't try to talk in circles or be flashy to push into a sale. I had offers at other 3 other dealerships that were comparable but met with Damon based upon recommendation and he was the first to not try and rip me off. He explained what he thought was best and really worked to take all considerations into effect and get us in what we wanted. Damon has earned more business from me in the future and deserves a phone call if you are looking at a Nissan from Beau Townsend. Only strange experience was not once seeing the general manager greet customers or talk to customers during sales negotiations or even when a sale was made. Normally general managers do those things. Luckily the rest of the sales staff made up for this.

Karleta Brown

12 de oct. de 2014

Fast, quick, to the point, no bull. That's how I like it done anyway. Drove home in the new car that day. Doug Higgins is one of the nicest and knowledgeable sales reps. I've encountered. He made the whole process pleasant. I highly recommend Beau Townsend and ask for Doug!

andrew.s.flack

26 de sep. de 2014

Walked in talked to Doug Higgins. Told him exactly what I wanted. Was test driving 5 mins later. Whole deal less than 2 hours. Awesome people selling awesome cars. Highly recommend.

suv1car

16 de sep. de 2014

We had a great experience.Our sales consultant was knowledgeable and answered any questions we had without being pushy or trying too hard to make a sale.

rrwells

15 de sep. de 2014

Both people worked very well with us. Doug Higgins was the most polite and helpful person we ever dealt with. Would highly recommend this dealership to anyone. Thanks to everyone who helped out in the purchase of this car. Thanks to the service department for there care at the 3000 mile service.

tony1962

13 de sep. de 2014

I came in for a test drive a few weeks ago and was greeted by Damon Smith. He was very knowledgeable and was ready to answer any questions I had presented. He has a very upbeat attitude and generally cares that you have a good car buying experience. I had come in to purchase my car and Damon took care of all of my needs, even going so far to arrange assistance to drive my new car back to my house so I could drop off my van. (I had arranged for a friend to help me but he was unable to due to an emergency)I would like to thank Damon for the great service and would recommend him to anyone buying a new car.

kwbarker

8 de sep. de 2014

Great experience at Beau Townsend! Corey was very professional and knowledgeable. We had been shopping for a Juke for several months. We had also been in contact with several Nissan dealerships. We would recommend Beau Townsend. We would also recommend our saleman, Corey. Helen was also a pleasure to work with. It was a very positive experience and we are thrilled with our Juke!

RHale7

4 de sep. de 2014

Doug was not only friendly but went out of his way to try to answer any questions that we had and just to generally make us happy. I would recommend him and your firm to anyone in the market for an automobile.Roger Hale

jlyb8377

2 de sep. de 2014

The first time I called Beau Townsend I knew we were going to have a great experience. I had called on a Friday to ask about a van they had, and I was connected to Damon Smith. Right away he asked me how my day was and was more interested in my family than the car I was calling about. Our drive to the dealership was going to take about an hour so we were going to meet on Sunday afternoon to look at the van. As soon as we pulled in Damon had the van out front ready for us. We went in to talk for a bit before the test drive and he made us feel very welcomed and presented our 3 year old with a balloon and some candy. (He even asked us first if he could give her a balloon and candy!) From the very beginning Damon was more concerned about our family and making us happy than selling us a car. We never ever felt any pressure to purchase the van, which is an exact opposite of another dealership we had looked, at as well which was a very uncomfortable experience. We had a wonderful experience at Beau Townsend with Damon Smith and will be making this dealership and him our go to dealership for service and purchases. What a wonderful experience.

DAOQOHIO

27 de ago. de 2014

The Beau Townsend Nissan Dealership has friendly people that can really get things done. I wanted to sell my current car to my sister and buy a new one. They let us pay the loan on the old one, transfer the title to the old one to my sister, and get temp tags for the old one, buy the new one, transfer my tags to the new one, and get a new loan for the new one all at one time in one place with no running around trying to get things done other ways. Very Helpful !!!Thank You !

Andrew Moss

22 de ago. de 2014

After searching for a car for several days, we found a vehicle online located at Beau. We called in at 6:30 to make sure the car was still there, drove 45 minutes to go see it, and we were driving home by 9p with our new car. Friendly people, fast service, and Helen knows how to sell you the warranty!

Tamikochaka

15 de ago. de 2014

Doug Higgins was awesome! He was very patient, attentive and informative. Doug listened to my vehicle wants and insured all of my questions were answered.

figs

13 de ago. de 2014

Matt and Helen were so patient and went out of the way to help us purchase a quality car in our price point. We have had credit issues and Helen was so sweet, and did not judge us or treat us any different because of it. We will be lifetime customers. Thank you again!

jet2er8

1 de ago. de 2014

MIKE SCHMIDT AND KEN EMRICK WERE OUTSTANDING IN THE PURCHASE OF OUR NEW VEHICLE PURCHASE. THEY WERE VERY PROFESSIONAL AND NO DOUBT WE WILL REFER BEAU TOWNSEND IN THE FUTURE.

mjpasqui

1 de ago. de 2014

Great experience as always! Second new vehicle purchase in the last six months. Quality, service and price can't be beat! Thanks Beau Townsend team.

wstiff212

31 de jul. de 2014

Jennifer was great. She helped me find exactly what I wanted and got me out of my old ride into a fantastic new Maxima which is a great ride. Thanks to all.

hook53

23 de jul. de 2014

From the minute I pulled up at the agency, Matt Badger was very courteous and helpful, he listened to what I wanted without clouding my choices or discouragement. He was very knowledgeable and informed me every step of the way. When I met Mr. Khatibloo the experience got even better, as he was very helpful and explained all my options very clearly and did not push me into anything. He really went above and beyond to get me what I needed in a payment and to find the right financial institution that met my needs. MAJOR KUDOS to you and your team!!

Paula Gibbs

17 de jul. de 2014

The entire team at Beau Townsend Nissan went above and beyond to make sure that our experience was top notch. Keep up the great work!!! New customer for life.

calandriarj

15 de jul. de 2014

Jake and Dan provided my husband and I with superior customer service. I have always been apprehensive about taking my care to a dealership to be serviced. However, my experience with Beau Townsend Nissan has changed my mind. They communicated with us every step of the way. Dan even took us back into the shop to show us in person what was going on with our vehicle. It was a big job that took a long time to complete so Jake made sure we had a rental car to drive free of charge. I will undoubtedly bring my cars there in the future. They should be proud of their commitment to excellent customer service!

Jimmyk287

9 de jul. de 2014

Jason and Helen did one awesome job, working out a deal for us. If your service is as good as your sales, we are looking forward to a long and enjoyable relationship with Beau Townsend.Please give Jason and Helen Kudos for the fine job they did Sincerely, Jim and Brenda Knisley

Paulafay12

3 de jul. de 2014

Just wanted to say thanks for the great service, i did not feel pressured or obligated to purchase a vehicle. We were given a great deal and we were given some very good counseling for the future. I will recommend this dealership.

rockinrunner

3 de jul. de 2014

I recently purchased a Nissan 370z from Beau Townsend Nissan in Vandalia, OH. I can say that everything from the test drive to the friendlinessof the associates all the way through the purchasing and delivery was EXCELLENT. Matt Badger was the sales associate I dealt with and was very professional, understanding and friendly. He really went the extra distance. I never once felt pressured by him and he took care of anything promptly. Matt and Jason Shellenberger located the exact vehicle I wanted. It was a pleasant experience purchasing from this dealership. Helen Smith (Finance Manager) was also very helpful and friendly. A great dealership overall. I look forward to dealing with them again in the future.Major thanks to Matt, Jason and Helen! Scott MorganTroy, OH

Mikeandcarla

2 de jul. de 2014

We reviewed a variety of cars and dealerships on line before we began the process of buying a new car. We expected to need to go to several places to find the right fit in price and service. Matt demonstrated how knowledgeable he was about the car in a friendly and professional manner. The vehicle itself was impressive to drive. When we began the "deal" Matt presented the figures immediately that fit our expectations. The deal was fair and honest. Helen then managed the processing of the paperwork professionally and efficiently. We were impressed with the entire experience. Beau Townsend was the first place we stopped and the last place we needed! Thank you and continue the good work!

TeddyWoodall47

2 de jul. de 2014

When my husband & walked into your dealership, we were immediately greeted by a smiling, courteous Damon Smith who asked to whom I would like to be referred. It was Jason Shellenberger; he shook my hand, welcoming me & my husband. Jason assured me he (Jason) would be the one going over finances, etc. When I told Damon what I wanted, he assured me he would do his best to find that vehicle, at a reasonable price. Damon was a gentleman at all times, very respectful. I chose a Juke in the showroom; then the dollar signs were going back & forth between me, Damon & Jason. When all was said & done, I drove my new Juke Nismo off the lot, thrilled to be it's owner.

Ebterwort

2 de jul. de 2014

This is the second time I have purchased a car. My first car was from Honda. I will never go to another dealership or another sales associate again. Beau Townsend is awesome and Corey Jones was the best! He was courteous, knowledgeable, and helped me drive the car I wanted off of the lot. I would recommend this dealership and Corey to everyone!!!! Helen in finance was great too!

Dgbesq123

30 de jun. de 2014

I was very pleased with my salesman Corey Jones. He was able to answer my many questions without rushing me. He and the rest of the staff were friendly and professional. I will not hesitate to come back and will recommend them to my friends and family.

hhstrick9

29 de jun. de 2014

I have purchased many vehicles from Bea Townsend - both Ford and Nissan - both new and used - I have always been treated with respect and the utmost courtesy, They have always given me a fair price and That is the reason I have never taken my business anywhere else !

Npluger

23 de jun. de 2014

Damon is great. He never pressured us in our purchase. He was able to answer any questions I had. Would recommend Damon to anyone who is looking to buy a new or used car.

Ayoung23

22 de jun. de 2014

I will never recommend a Nissan to any of my friends or family. The service department here was lazy and worthless. Each time we went in for service it was only for temporary and then it would break again. Each time we were told the top tech was working on the car and still nothing was fixed. One time we picked up our car and found oil stains on the passenger seat and scratches all over the dash from them taking the dash off. It was a complete joke working with this dealership. I will never buy another Nissan again in my life.

lhelke

20 de jun. de 2014

Arash, Donovan and Jason were very friendly and did not put high pressure on us to purchase a car immediately. They allowed us to take our time, making sure the decision was right for our situation. We test drove a car from each of the two lots (Ford and Nissan) and discussed the difference between the two vehicles. They did not try to sway us either way but gave us the facts/information we needed to make our decision. Overall it was a very pleasant buying experience. We decided on the Nissan because it so much roomier on the interior than the Ford. Thank you for such a positive buying experience!

nissanpurchase

17 de jun. de 2014

Jason Albertini was excellent - provided me with outstanding service and really went above and beyond to ensure I felt comfortable with my purchase. Took time to make sure I was completely satisfied and completed the sale with me in mind. Jason will absolutely be my first choice for my next vehicle purchase!

Ndrudmann

12 de jun. de 2014

Arash and Jeff were great! No high pressure sales, that's what we like.we love our new Altima. Can't wait to take our first road trip.

bmxmom19

11 de jun. de 2014

Jeff and Helen were amazing. The process of buying our car was so fast. We will definitely recommend Beau Townsend Nissan to our friends and family.

carluver

6 de jun. de 2014

It was refreshing to work with a car dealership where people were genuine and normal. No hype, no extraordinary claims just down to earth , low pressure and easy to do business with. We will definitely keep this dealership in mind for future needs. And we live 85 miles from this dealership.

waytc2000

4 de jun. de 2014

Greatest experience I ever had purchasing a car.my trade in got me more than expected which in turn made my new truck purchase easy and hassle free.one blown away with my Nissan purchase. Wonderful experience

baglady713

31 de may. de 2014

Corey listened to me. Never felt any pressure; only suggestions and questions to make sure I got what I needed, including my financial issue. Wonderful experience. Very happy with my car.Thank you, Corey.Bev

yankee_girlUSA

30 de may. de 2014

Every time I have used Nissan for anything I have been satisfied. I was treated like royalty. I would recommend Nissan to friends and family.

vtownjukeguy

29 de may. de 2014

Everyone at the dealership was very friendly and responsive. The sale person took time to answer all my questions about the car and the transaction. The dealership environment was very professional, and clean.

garyj115

26 de may. de 2014

The ONLY complaint I have with this whole experience was that after a lot of hype about it being "end of the month", "a holiday weekend", and "near the end of the model year" there was ZERO desire to really negotiate a sale price. I was originally given a ridiculously low offer for my super clean and very low mileage trade in and the only thing taken off the sticker price was a $500.00 rebate. That was kind of expected so I made another offer. I was then given ONE counter offer and it was done with basically a "take it or leave it" attitude from the sales manager. I had to get the General Manager involved to get something close to a reasonable deal and only did that because I think the salesman was really working on my behalf and was chopped off by the sales manager (that and I really liked the truck). But OVERALL a good experience and I would encourage people to shop here but be willing to walk out if they again refuse to negotiate. A special thank you to Jamie Spencer for helping to make this deal happen!

Ronaynem

19 de may. de 2014

After receiving less than adequate customer service from a Greene County Nissan dealership, I contacted Beau Townsend regarding my desire to purchase an Armada. Jim Morris personally spoke with me for over 30 minutes regarding my purchase requirements and right away I knew I was in better hands for buying a Nissan.I made the 30 mile trip to Vandalia from my residence in Xenia, and in less than 45 minutes, I had a purchase order written up for beautiful Armada, at a better price than what was offered anywhere else. In addition, Beau Townsend offered me $1500 more for my trade-in to seal the deal. My salesman, Jason Albertini did a great job and expedited the purchase. He was honest, professional and well-mannered. Finally, Arash Kahtibloo did the finance/sales contract, and I was driving my new vehicle in a less than 2 hours after arrival. Outstanding service all the way around.I really appreciate the support from Beau Townsend. I drove off feeling like I not only got a great deal, but made some new friends also.v/rMike Ronayne

papacoyote

16 de may. de 2014

I appreciate the friendly and knowledgeable experience provided by Jeff. I have bought thru Beau Townsend before and I found the same professionalism in the Nissan Dealership as the Ford Dealership. I am confident that I will begin the search for another vehicle at the Beau Townsend Dealerships.

chemmelgarn

15 de may. de 2014

I had a great experience with Jeff and Jason when I came in to buy a car last Friday (5/9/14). They were very patient and informative, I appreciated test driving a Nissan Juke with Jeff and having him explain everything the car had to offer et c.

Corky442

14 de may. de 2014

I have bought many cars over the years and usually find the process very draining until I bought a car from Beau Townsend Nissan. They were easy to work with and made the negotiation process much easier than other dealers. They truly want to sell cars! Highly Recommend!

andreamwillford

8 de may. de 2014

There is a reason we keep coming back to Beau Townsend: service, price, quality, knowledge, and much more! Thanks for all of your help, again!

jshong717

1 de may. de 2014

I was shopping around for a Nissan and this was the second dealership I had contacted. The reason for shopping at this dealership was because the first one I went to was not providing me with service and it had been a week before I came to Beau Townsend. Within 3 days of first contacting this dealership, I was driving my new car home! I was very happy with the experience and the assistance given to me by the staff. Thank you very much!

mooman2518

28 de abr. de 2014

I think my buying a car here was about the best time that I have ever had buying a car in the past from other dealerships were nothing but a hassle.So thank you all for makeing this purchase great for myself and my wife.

dottiejosamm

26 de abr. de 2014

I had spoken with Corey Jones when I was having service done on my 2011 Altima and liked his knowledge, friendliness, and respect he showed me. This was not the case when I leased my Altima. I knew I wanted to lease a 2014 Rogue--red. Corey showed me the car, we took a ride and then the deal was done. Helen Smith was very professional and friendly. This is the 3rd car I have gotten through you. I will be back in 3 years for another.

rahab1958

23 de abr. de 2014

Doug, Helen and Rouch were courteous and helped me get into my new car. I will definitely recommend Beau Townsend to my friends. Thank you

jsyling

21 de abr. de 2014

I brought a new Nissan Sentra and I am really happy with it. The last car I brought was 13 years ago so I am very excited. Jennifer was great to work with and very helpful.

NinaCH

21 de abr. de 2014

at Beau Townsend Nissan. Professional, knowledgable, prompt and friendly. This was my first experience there, but I have heard many positive things from acquaintances before, and I was not disappointed.

wjammie

21 de abr. de 2014

Although I had researched the car and knew what I was looking for, I had no real idea of a budget or what I could afford. The Sales staff walked me through every step, made it easy, almost too easy! My consultant listened to my wants and needs then found me the right vehicle with the price tag to fit my budget. My Rogue Rocks!! I love everything about it, I have no complaints. Thank you Doug Higgins and Beau Townsend for giving me that little peace of mind I was looking for :)

bpaul113

18 de abr. de 2014

My experience with Beau Townsend was very enjoyable. Compared to the other dealerships in the area, I did not feel pressured into buying a car and at the end of this process, I know I received a great price. Matt was extremely helpful, answering all my questions and checking on me to make sure I still felt comfortable with my decision after the purchase. He was respectful and the best salesperson I have worked with when buying a car. I recommend this dealer to anyone.

dchbigguy

16 de abr. de 2014

My wife and I had great experience when we visited your dealership. The sales person gave us a super overview of the cars we looked at. She also cover all the features in the cars and how they worked.

Skgrubb1

14 de abr. de 2014

My husband and I enjoy being around Damon.He is an amazing sales person ,you should feel lucky to have him working at your dealership.He really cares about his customers. He is so easy going and he makes you feel like you can trust him!This was the first time I was at your dealership and I will be back again!Susan Grubb

proju

8 de abr. de 2014

Jason was wonderful. He was very knowledgeable about Nissan, you would have thought he built the car. He made me feel important. made sure I was happy , not trying to just make a sale. He was respectful and polite. We need more people in this world like him.

Pohlmm

26 de mar. de 2014

Mike was both personable and professional. He did not use the "heavy pressure" that car sales are known for. Mike provided expert car detail features so that when I drove my new Rogue away I felt comfortable using the features, for example the Bluetooth. It was a very pleasant experience!

jhazelrigg06

23 de mar. de 2014

Once we began working with Mike, the service was outstanding, the price was perfect, and the overall customer service was outstanding. Mike was available to answer questions and work with us to get the car we wanted at the price we could afford.

fondasmith

21 de mar. de 2014

We have purchased several vehicles for Beau Townsend, fords and nissans, always very happy. They work with us with our budget. We decided to buy the vehicle that we had been leasing when the lease expried.

BTNissan

18 de mar. de 2014

Damon Smith was my sales person and he was GREAT. He was very personable, took his time answering questions and was knowledgeable. He honestly answered all my questions and was able to assist me in getting the deal I wanted. I also appreciated his enthusiasm. Helen Smith was also good to work with and was very professional. I will recommend Beau Townsend Nissan.

BMorrissette

18 de mar. de 2014

I spoke with multiple dealerships around the Dayton area to find a good vehicle that I could afford. I am a single mother with a low budget. My father recently leased a Nissan Frontier and talks about how much he liked his truck and the great deal Nissan offered him. I spoke with Mr. Albertini through email, he kept in contact with me in order to help assist me with the vehicle I was looking for. Other dealerships were not willing to reply to my emails and seemed like they were just trying to rush me into their facility to sign a lease. I appreciate the hard work Mr. Albertini did in order for me to get the 2014 Nissan Rogue for the price I could afford. I will definitely recommend your dealership in the future and I look forward to continue my business with your company.Respectfully,Bethany Morrissette

Kdzawodniak

16 de mar. de 2014

We have leased two vehicles from Justin. He always finds exactly what we want. Great customer service! I would highly recommend Justin to many friends and I have!

Jodi1095

12 de mar. de 2014

Mike was a great salesmen to come back to work after he had left for the evening. We ended up buying an Altima. He was very patient with me and went over all the options on the car. Helen was very nice and friendly as well!!! Overall great experience.

pshaw316

7 de mar. de 2014

Everyone at the dealership was friendly and went out of their way to make sure every question I had was answered. Matt is super in his knowledge of how every feature in the car worked. At no time did we fell pressured or uncomfortable with this sales experience. I handout his business card to everyone that admires our new car. I recommend this dealership to anyone; no matter what your car needs happen do be.

gnicoulin

5 de mar. de 2014

I received immediate responses to all my internet request and when I showed up at the dealership I was greeted as soon as I got out of my car. During my buying experience all my questions and/or concerns were answered without hesitation.I would recommend this dealership to anyone looking for a Nissan.

klbak89

5 de mar. de 2014

Awesome dealership! Damon did such a great job helping me with my purchase and making me feel comfortable ad a first time car buyer thanks!

mbaker1979

3 de mar. de 2014

Anthony was awesome he made sure that we were well taken care of and made sure that we seen a variety of different cars so that we could make a good choice with the car that we were going to get.Helen was awesome she got us through all of the paperwork and made sure that we understood everything.

ddgoldberg

2 de mar. de 2014

We feel we were treated cordially. All questions were adequately addressed. Jennifer did everything in her power to give us all the information we needed. She and Jason were not high pressure sales persons, which we appreciated. Jason also made an offer to us which was very inviting to us.It was late in the day for everyone but Helen Smith made the final paper work pleasant. She is an out standing individual.During our first contact with Jennifer, we learned that she was relatively new at this dealership. A couple of weeks later it became obvious how adept she had become in her sales position. We would be happy to work with her in the future.

stictac

27 de feb. de 2014

Damon S. assisted my husband and I with the recent purchase of a 2014 Nissan Pathfinder. He provided valuable insight on the vehicle, addressed all my concerns, showed all the cool features, and answered all our questions. Not only did he answer our questions honestly, but never was overbearing or pushed the sale of the car. To us, he and the management of Beau Townsend Nissan went above and beyond to provide my husband and I with the best offer to keep us local. In addition, the dealership had a wide variety of new cars that made it helpful in deciding which car and what features were important to us. And with our late in the evening sale, Damon made sure our new vehicle was cleaned to perfection and took the time to go over the new features despite the cold Ohio weather. Overall, Damon is down to earth and truly cares about who he is selling the cars too, not just to make a sale. We will definitely continue our business with Beau Townsend Nissan through future purchases and continued car care/maintenance.

ptbiblechic

25 de feb. de 2014

The process to buy the car from test drive to driving our new-to-us vehicle off the lot took way too long....~3 hours. Otherwise our experience was great. Everyone was friendly.

cindyhanneken

22 de feb. de 2014

The courteous, attentive sales professionals eased the stress of buying our new SUV without the hassle or pressure of other dealerships. WE haven't purchased a new car in many years and we found this dealership to be successful in helping us make our decision.

doug8989

21 de feb. de 2014

Everything was excellent!!! The car that I wanted was not in stock, and Corey Jones informed me as soon as it came in. Plus he talked to me several times to let me know the delivery status. I really liked the fact that I was not pressured to select something else. I was also very pleased with the price and that there were no unexpected costs at purchase time. This has been the best experience that I have had at a car dealership. I walked away very happy.

fdb222

19 de feb. de 2014

Professional behavior. Both Mike and the finance lady were quite nice. The transaction was done quickly and with minimal problems. I was able to test two vehicles and found the Sentra to my liking. As a side note I live in Springfield and had no way to get to the dealership because my car was in the shop ( frequent flyer) Mike sent one of the employees to pick me up and bring me to the store. ( Nice kid by the way)

bakerrx

19 de feb. de 2014

I had a great experience from the initial contact I had via email to steeping foot in the dealership, working with the finance department all the way through delivery of the vehicle. In all phases the staff was responsive, friendly, up front, articulate and accurate from locating the vehicle, negotiating the sale price, financing and delivery.

yeazel

16 de feb. de 2014

Anthony was great to work with. He listened to what we wanted and I feel gave us a wonderful deal. I will recommend him to anyone thinking about buying a Nissan!!!

koolhatconnie

15 de feb. de 2014

My husband and I bought our Jeep Wrangler today and had the best experience I have ever had when buying a car (and I have bought quite a few over the years). Jason was very nice and helpful, always trying to make our experience the best and he did a great job of it. Both Jason and Helen were very personable, felt like family. Helen did a great job at helping us get the best interest rate available to us, which was a pleasant surprise! I will recommend them to everyone I know that is looking to buy a car and even those who aren't. We were in and out very quickly and still had most of our Saturday left to enjoy our purchase. thanks so muchConnie and David Morrison

PeggyC51

11 de feb. de 2014

I purchased an Altima from Beau Townsend in 2005 and have been very pleased with the car. I came into the dealship with my elderly parents to see if they could get into the Rogue w/o difficulty but they had trouble. Met Matt Badger and talked with im about different vehicles. Left with the idea of getting back to him. Then snow, illness and extreme cold weather hit. In the meantime, I researched Ford, Kia and Hyundai' and considered the Sentra. Matt & I had spoken a few time and then he called me a week ago and mentioned the Java Altima but I had my heart set on red.When weather finally broke to some decent temp, I made up my mind that I would get out and drive both Sentra and check out the Java color. Last Sat that happened, I loved the car and how it was equipped as well at the 0% financing. I work for a company that promotes customer service heavily. Matt's customer service skills are excellent. I have recommended him and Nissan to a co-worker who is also looking for a new car.

paworkman

6 de feb. de 2014

I usually cringe at the thought of going to a car lot to purchase a vehicle due to being absolutely bombarded with Sales People. This dealership is totally different. It was a very extremely cold day and I had called in regards to a certified Nissan Xterra that I had viewed on the Internet, called and spoke with Corey Jones and he was most helpful. Went to the dealership, which for me is 2 hours away from my home, and asked for Corey. He came out and I told him who I was and that I was there to look at the Xterra and also I was interested in the Rogue as well. He got the keys to both vehicles and I test drove them both. Got back to the dealership and could not make up my mind on which one I liked the most. He did not ever pressure me, he pointed out all the details of both vehicles and stood out in the absolute freezing weather for I would say was probably about and hour or more and helped me to decide. He was fantastic. Once I made up my mind we went in and started the paperwork which took no time at all. then I saw the finance dept, Helen Smith, she was fantastic as well. All in all this was absolutely the best experience I have ever had at a car lot. KUDOS to Corey Jones and Helen Smith for making my car buying experience great. Even though I live 2 hours from this dealership, I will return for future car or truck purchases.

SHarchaoui

5 de feb. de 2014

We really wanted to deal with a Local Dealership, keeping it in the neighborhood. We began our journey very cautious, due to a bad experience in the past with a different Dealership. We truly liked Nissan and thought it would be the perfect fit for us. Jeff Cooley as our Sales Rep, earned our trust and we truly feel he had our best interest at heart. It then continued with the team brought together to complete the purchase Jason Shellenberger , Arash Khatibloo and Helen Smith. As our new partnership begins and investment made, I hope that our experience stays true; we will be back, as well as referring friends, family, co-workers and clients. Lovin' the Navigation and Heated Seats. :)

gizmobob

31 de ene. de 2014

I have visited the dealership a couple of time with my girlfriend while having her car serviced. During a visit the last week in December, we spoke with Ron Quillan in the hallway. We had a discussion about various things and he told me there were some deals on the remaining 2013's. As I pondered coming back and talking to him, the weather turned bad every weekend. This past Friday we drove thru the lot after you were closed. We came back on Saturday, business was slow and everyone was great. We spotted Jeff Cooley when we pulled in and went in to see him. He showed me several option of new and used and pulled 2 cars in for me to look at. I decided to test drive the 2013 Altima. Upon return, the place was hopping with business, but everyone continued to be very friendly. We here offered hospitality along with the friendly service. As Jeff pulled stock, Ron checked to see if we needed anything. After working out the details, I met with Arash Khatibloo who was the BEST fiance person I have every dealt with. He was upfront and honest about everything and always willing to show me whatever I wanted to see on the monitor (different financing comparisons, etc...) no secrets made me feel comfortable with what I was doing. The car was prepped for me to leave with it while I was in with Arash. With the finance component complete, Jeff went over EVERY detail of the car, and answered every question I had. I felt confident leaving the dealership. No, I am not going to remember everything he showed me, but he did show me in the references where I can find what I need to know. I did look at some of the information and they are well written....for a USER. I look forward to my relationship with BT Nisson and thanks for the insulated mugs also. I will say it again, overall this was the best experience I have ever had in a dealership and never felt uneasy. The entire staff was warm and friendly. I can't say enough!

kleptz

30 de ene. de 2014

Mike went above and beyond to help us buy a used car and lease a new car. He really worked with us to meet our price budget. I will be back and recommend it to family and friends. Very, very happy customer,Lisa Michelle Kleptz

Aud12

15 de ene. de 2014

Repeat buyer, got such good service and great mileage out of my first Nissan decided to try another Nissan. Service is also good at this dealership I had everything, oil changes and tire rotations done at the dealership. Service is very good and people are friendly there.

Tiink12ers

10 de ene. de 2014

We have bought our last 5 cars from Beau Towsend . We would not consider going anywhere else. Everyone that we have delt with has always treated us great

gamblegirl05

26 de dic. de 2013

My experience was great at the Beau Townsend dealership. My husband had spoken to Damon prior to us arriving at the dealership, so he was aware that we were looking for a Rogue. We drove to the dealership from Cincinnati and when we pulled up to the building we noticed a pearl white Rogue parked right by the front door. Me and my husband both laughed and said either someone is buying our car or Damon is on it. We walked in the lobby and were quickly greeted and asked if we needed help. Damon came out and introduced himself. He was very professional and full of life. We have been car shopping for about two months and have never met a salesman like Damon. He was very confident and an experience salesman. Damon was willing to answer all of our questions without irritation. A dealership in Cincinnati was very unprofessional to me and irritated when I asked ask questions. Our experience was also positive with Jim Morris and ken Embrick. They both had a sense of humor and made us feel welcomed. I can truly say that all of the staff were professional and real. There was one mishaps with the paperwork, however Damon traveled to our home to correct the mistake. This made my experience more enjoyable.Kudos to all of those involved, it is great when you can still get great customer service, which is lacking in some Nissan dealerships!

jcox3296

24 de dic. de 2013

Easiest and quickest automotive buying experience to date! Will definitely come back again for my next purchase as well as service and maintenance...Great job!

jlynnwill813

22 de dic. de 2013

Matt worked so hard to find us the perfect vehicle within our budget and Helen worked her finance magic and got us a perfect interest rate and gave us some great advice I we definitely be returning in the future. Thanks Beau Townsend Nissan you guys are awesome

carolynr1216

18 de dic. de 2013

I have purchased several vehicles from this dealership and have always had a good experience. Charlie White has always did a great job working with me to get the best price and the vehicle I was looking for. I can't forget about the great job Helen Smith did for me working with Nissan to get me the best rate and getting the deal approved, a great person. I would not buy a car from any other dealership but Beau Townsend Nissan. They have a great dealership from sales to service. I want to say thank you Beau Townsend Nissan....

toshab

9 de dic. de 2013

I came into the dealership just expecting to look around and find out what I could buy in the future, and left with an aweome vehicle!

tim4ut

6 de dic. de 2013

Jason and Helen were very pleasant and made this an easy process. Jason also helped me choose the car that fit all of my needs. Thanks, I love driving my new Altima!

sharjd

4 de dic. de 2013

He was not a pressure salesman and offered us logical advice. He worked around our schedule and did the paper work in a timely time.

FAVGRAM3

25 de nov. de 2013

Todd was extremely patient, answered all of my questions, was never pushy, and explained my financing options. He gave me the space and time I needed to make the best decision for me. He just couldn't have been nicer.Helen helped close the final paperwork explaining the legality of 'why' all forms were needed.

taholtz

17 de nov. de 2013

Mike Meyers is the best. Very professional.....You guys are great. I have bought many cars over the years, this was the best experience ever.Thank You,Tim and Cheryl Holtz

Hanz

17 de nov. de 2013

Damon and Arach were very frendly and kind. I went to other dealer, but finally I selected this dealer becuase thier employee took care of my request especialy for lease agreement politly.

78jlyle

3 de nov. de 2013

Sales associate was very friendly and helpful. During our buying experience we were never pressured into anything.All associates at the dealership were very kind and very friendly and all acted with professionalism.

Dinah8477

2 de nov. de 2013

Damon was very courteous, helpful and knowledgeable about our Murano. We appreciated all of the user instructions to get us started. Helen was also great to work with. She even laminated our extended warranty card. Great buying experience!

jjhauser84

25 de oct. de 2013

Jason was very good at working within our parameters. He was extremely helpful, knowledgeable, and made us feel like we were his only customer during our time at the dealership.

oakfan71

20 de oct. de 2013

I came in looking for a Nissan Altima. Matt was very friendly and helpful. I told him what I was looking for and he was able to take it from there. I had a small issue after the sale and he was able to fix it. I will be back for any future purchases.

Knight2

15 de oct. de 2013

Great experience! I've bought four new vehicles in the past few years and this was the quickest & easiest to date. Matt & Jason worked with me to find what I wanted, work a deal, and arrange for delivery from another dealer. Matt also came in on his day off to check out the vehicle, cover additional paperwork, and document "We Owe" items. Thanks for the service to date--I'll definitely let friends and family in on this experience!

Provimi

10 de oct. de 2013

My experience was basically in the follow up mode in concluding the deal with the dealership, signing the papers and taking delivery. During the process I spoke with several associates at Beau Townsend and found each to be very pleasant and helpful. The delivering salesman was very professional and prepared when he arrived with the vehicle. The salesman was proud to work for Beau Townsend and stated he enjoyed his profession.

sdelphx6

7 de oct. de 2013

I found the car I wanted on your online site. Ron Quillen was very helpful and had Mike Myers to meet me as I first drove up. Excellent service! I have recommended your dealership to everyone I know. Thanks again for a great experience.

gilpit

5 de oct. de 2013

My wife and I weren't really into the market for a NEW car. But we had been looking for a late model used car for better gas mileage. She said that she wanted to go to go look at some cars. I asked her where to go. She said "Beau Townsend Nissan. When we pulled into the lot we were looking at used cars. Damon Smith came out and introduced himself, told us that if we needed to know anything about a car, to just let him know, and he casually walked away. No high pressure. We did see a couple of Mazda's and asked the price. Damon was more than willing to answer any questions that we had,After we finished talking about the used cars, my wife asked about leasing. Even though we had never leased a car. He said that they had a lease that was pretty attractive. So, we went in side and he pulled up an Altima. He said that this car would be leased for $119 a month, after our down payment, tax, and title, with 12K. My wife asked him what the lease would be for 15K. He said it would only go up by $6 or $7. We talked for quite some time. Finally we settled on a deal of $119 a month, with 15K miles, plus the difference of $6 or $7.Usually when a dealer tells you a lease price, it balloons up by $50 to $125, or more. But when Damon came back with our contract, our monthly payments were $119 and this was with 15K miles. Jason came over and thanked us and told us that if we had any questions to let him know. This was on a Friday, and on Monday we got a phone call from Helen. She asked if we could come back and sign a new contract? She said that she had us a better deal, that our payments would only be $113 a month. We thought that this was incredible. We highly recommend Beau Townsend Nissan, and will be looking at them first when we are in the market for another car.

usacasexx

28 de sep. de 2013

We are very happy with our new 2014 Nissan Altima. The sales manager Jim Morris and Jeff Cooley sales consultant were very friendly and a pleasure to work with. The reason I used NA on customer and quality of work is because we have not had to use that service yet.THANKSDoris & Dale Armstrong

weepnwillow

28 de sep. de 2013

The staff were extremely helpful, friendly, going above and beyond to make our experience a good one. They made sure all of our questions were answered and that we were happy with our overall purchase. Anthony Dell'Aria was very attentive and even though it was getting late and time for them to close, he did not try to rush us. He made sure we had the information we needed and all our questions answered. This is our second purchase from Nissan and we will continue to be loyal customers. They just keep getting better!

grannyjoan

26 de sep. de 2013

Anthony was a real pleasant and knowledgeable salesman. He listened to what I had to say and did his best to accommodate my wishes and needs. When I arrived, I didn't feel like a bunch of vultures came at me like I did at some of the other dealerships I checked out. I love my new Quest.....even though I had a little difficulty figuring out the windshield wipers! Lol....but that's another story. Thank you Anthony.......I'll be back.

alpierson

4 de sep. de 2013

I visited BT Nissan four times and dealt with Mike Myers each time, he was very helpful and had answers for all my questions. I told him I was going to take my time making a decision on what kind of vehicle I wanted and he had no problem with that. We finally bought a Quest and very happy with the way we were treated by Mr. Meyers and Helen Smith

Chjtb6939

26 de ago. de 2013

Even Mr. Townsend came over and spoke to us as and was very friendly... Didn't make us feel like they just wanted to make a sale.

janispaxton

21 de ago. de 2013

I can't even begin to explain to you how hard Anthony Dell'Aria, Pat Brunswick, Sr., and Helen Smith worked and negotiated to make sure I got the lease I really wanted!! They bent over backwards to make the deal on my car work financially for me!! They were very friendly, helpful, and explained and answered all my questions. Compared to the other car lots I visited and talked to, Beau Townsend Nissan came through for me. I have bought or leased many cars from Beau Townsend Ford for years until I came across the Nissan. Love the ride and mileage I get. With my Honda Civic, I felt like I was sitting on the pavement. My Nissan Sentra SR (this is my second lease) is like driving a luxury car. The 2013 is great. Can't wait to get it on the highway.Please thank the people mentioned above for going above and beyond to help get me into the car I love!! I really wanted to give the Rogue a try, but it was more expensive and less gas mileage.I am so thankful for the kindness I was shown at Beau Townsend Nissan!! I have extra business cards that I plan on distributing to my friends and family. My Nissan Sentra is a beautiful and well built automobile. THANK YOU SO MUCH FOR YOUR PROFESSIONALISM!!Janis L. Paxton - Nissan purchased on August 19th 2013!! I am so excited!!

earllknox

18 de ago. de 2013

It Was A great experience and very pleasant, everyboby was real friendly, I would refer my family and friend to your dealership and the salesman had a great personality and knowledgeable about the business

metthem

15 de ago. de 2013

I had a deal worked out online for the new car price, really figured they would lowball my trade. There was some negotiating on the trade in, but very respectful negotiating. I felt I got a fair price and they got a fair price. Not too often do you walk out of a car dealership feeling good about the deal, but it was a nice feeling. Almost didn't feel like I bought a car; hard to explain, but it was a calm process, and didn't feel like a battle. Everyone was nice too.

carldh

14 de ago. de 2013

Best car buying experience in the Miami Valley. I've bought a car from that other Nissan dealer in the past which was horrible. This is the third Nissan I've purchased from Beau Townsend and I'll buy another and would recommend Beau Townsend to my family and friends.

DHANCE

11 de ago. de 2013

My wife and I bought a 2013 Nissan Frontier. Mike was very knowledgeable about the vehicles. I liked his low key approach to marketing the vehicle. He left the decision to us and provided advice/suggestions when asked. I have always disliked buying new vehicles due to some previous unpleasant car buying experiences. Mike's approach was greatly appreciated. When working with Helen, my wife and I appreciated her friendliness and explanation of each step of the process.Thank you. We have already recommended the company to a family friend. Dennis Hance

tomkerschner

9 de ago. de 2013

We had a good experience in purchasing our new Nissan Versa Note. We were not pressured but allowed to look at the different models before deciding on the model and car we liked. we were then allowed to test drive the car. the only drawback was the paperwork took longer then we expected.

Carmenmhensley

6 de ago. de 2013

Great staff and amazing service. Would recommend this dealership and Matt to anyone looking to purchase a vehicle. I am very happy with my new car!

USAfMajMike

5 de ago. de 2013

Pretty straight forward sale process. Saw the car I wanted on-line and called sales department to make an offer. Original offer refused, but counter offer was made. I ended up paying a couple hundred more than my original offer, but within my price range. Jerry was kind enough to wait for me to get to the dealership after work to facilitate the sale. I had pre-approved financing prior to coming to the dealership to finalize the sale. Overall a great, stress free experience. I love the car and will continue to utilize Beau Townsend Nissan for both future car purchases and service on the two Nissans I currently own.

krsears

5 de ago. de 2013

I had a 2010 Ford Fusion that I was bringing in for an oil change and have been wanting to possibly trade it in. I always work with Todd Cade and was interested in looking at the Taurus, but there really wasn't any good deals going on with them. I asked if he was able to sell on the Nissan side and he said yes and that there were some great leasing options. I used to always lease and loved it, so we headed over there and looked at the Nissan Altima. I test drove it and of course Todd and the Nissan sales group made me an offer I couldn't refuse! So, I went in for an oil change and came home with a new car. Todd and the Nissan group took care of me and were awesome to work with!

timburkett

1 de ago. de 2013

From the time I shopped on line and corresponded with Jeanine Bussard, to Pat Brunswick Sr. sending a vehicle over to pick up my wife and I at our home, (we had recently been in an automobile accident and our car was totaled and my wife had a fractured leg), so we could look at, and test drive the Nissan Murano, to the young gentleman who picked us up at our home, the salesman Anthony Dell'Aria who set us up with the test drive and explained so many features on the Murano,(including programing our phones on the blue tooth feature), to Helen Smith who took us through the exhaustive paperwork in record time, Everyone of these individuals acted in an extremely professional and caring way. I was quite impressed with the way all these people worked together and made the experience go extremely smooth Thank You all so very much Mr.& Mrs. Timothy Burkett

leap4year

15 de jul. de 2013

I needed a car due to driving from Springfield to Columbus for my job everyday. I was driving a 1995 Chrysler Cirrus which was making it but I was afraid the driving distance was too rough on this car. I didn't know whether I would qualify with no money down and a 1995 for trade in. Chris Jones and Helen Smith worked hard so I ended up driving off the lot with a 2013 Nissan Sentra. Beautiful car and I never dreamed I would ever own a car like this one. Chris Jones walked me through everything and Helen got me the best interest rate of 10% which I still can't believe she was able to get that for me. They made me feel important and made me feel like I was the only customer on the lot.I am very grateful to have them on my side!Thanks Cathy DeWitt

mztaz

12 de jul. de 2013

On 07/06/13, I had the pleasure of meeting and working with Mr. Damon Smith, from the first conversation I had with him I could tell that he was a genuine person not just someone trying to make a sale! He was straight forward and honest. He even provide aftercare follow up with me, I would recommend that if your looking to purchase a vehicle go to Beau Townsend Nissan and ask for Damon Smith you will not be disappointed.SincerelyM.Humphries

joeavis2

9 de jul. de 2013

The reason why I rated this way is because, Damon is a sales person that knows the product and every thing that goes with being a good sales person. He sold my husband and me our first Nissan. He ( Damon ) told us what kind of the Quality we should get out of the car and we are not disappointed in the quality of the Nissan maxuim and the service that Beau Townsend gave us and still gives.We have since bought another Nissan from Beau Townsend and Damon once again gave us the product knowledge and his genuine personnel care to us while purchasing the car. Thanks Damon and Beau Townsend. From Joseph and Avis, PS. Yes, we will recommend Beau Townsend and Damon to all our friends and others people that are looking to buy a car.

prwtmw

9 de jul. de 2013

Matt was very helpful and freindly from the start. I will recommend Matt and the Nissan team to others. The show room was very clean and all the other associates seemed to be very freindly and enjoy their jobs.

seagrajm

7 de jul. de 2013

Shopped around the area (from Dayton-Cincy-Indy-and even Chicago) for a long time before deciding to buy a Nissan Rogue from Beau Townsend Nissan. Overall my wife and I had a great experience. We were debating buying a certified pre owned vehicle from another dealer but got cold feet when the other dealer was slow at returning our calls and emails. Dealing with Pat Jr. was great; he is very friendly, quick to respond to inquiries, and worked very hard to get us in the car that we wanted at a really good value. He even gave out his personal cell number to ensure we could reach him at anytime. On the day we purchased the Nissan Rogue Pat Jr. was not at work so Corey Jones filled in for him and got us the same great deal. The transition was seamless and Corey was a pleasure to work with as well. Everyone at the facility is friendly and we never felt pressured to do or buy anything that we did not want. During our final inspection of the vehicle we noticed the cleaning guys overlooked some residue left behind from the shipping tape. The cleaning guys had already left (our deal finished after closing hours) so Pat Brunswick Sr. (the Sales Manager at the store) personally went out to our vehicle and cleaned the residue off by hand and he offered us a free car detailing at a later date for our troubles. My wife and I were very impressed. Corey Jones then went over every detail of the car and showed my wife how to use every feature that came equipped with the Rogue before sending us on our way.I am the type of guy that puts a lot of research into something before coming to a decision. I went to countless dealers and test drove a number of different cars and I can honestly say no dealer could match the level of service we received at Beau Townsend. Beau Townsend Nissan will definitely be my dealer of choice from here on out. The whole staff made the car buying experience fun, easy, and stress free.A+

tachiana

2 de jul. de 2013

We spent a wonderful day ! Everyone was very pleasant, polite and helpful. We thank youand we will recommend to our friends and family. Again thank you

MonicaBettinger

2 de jul. de 2013

At no point did I feel pressured about anything. Anthony did a wonderful and effective job of listening to my needs. He communicated with me very effectively, too. I was sold on the vehicle as soon as I test drove it!

abenson

27 de jun. de 2013

I had a very short amount of time to find a vehicle and within less than a week anthony helped me get into a car that was not only affordable for me but also safe for myself and my son. the communication was outstanding, i had no problems reaching him with questions or concerns. the sales proccess was not long or difficult for me to understand. everything was ready to go when i got there, which made things easier on me. this dealer was very welcoming and i plan on going back and reccommending it to anyone i know.

sirrubnad

26 de jun. de 2013

This dealership had a large selection of the car I was looking for; in fact, I went looking for a specific color and found something that I liked better! They discounted the price to less than I expected and offered a fair price for my trade in. All of this was accomplished on a Sunday afternoon - my only day off that week. I went to seriously look and left in a new car. They made it easy!!

calexander94

18 de jun. de 2013

My overall experience at Beau Townsend Nissan was outstanding. Everyone at the dealership is extremely friendly and helpful. Corey Jones was especially wonderful and helped me purchase my beautiful car. He's a great salesman and I would absolutely purchase again from this dealership. Thanks again to everyone at Nissan!

chntl652

17 de jun. de 2013

One of the most disturbing experience I had was when I bought my Nissan Rouge at Jeff Schmidt Nissan. The entire deal lasted 8 grueling hours.When I decided to trade in my Nissan Rouge to Nissan Murano, I googled about 4 Nissan dealership in the surrounding area and settled with Beau Townsend Nissan in Vandalia. It was a pleasant experience. No one pressured us, Jeff Cooley answered some questions we had and we were basically left alone, meandering around, to see all the Muranos in the parking lot. About a week later on, we headed back to the dealership but Jeff Cooley was out of town. However, he told us to look for Pat Brunswick, Jr and added that he (Pat) will take care of us. That, he did! It took 2 hours from the time I signed a one page-credit application, credit approval and signing all the paperwork at the credit department.I can honestly say that these guys, Pat Brunswick, Jeff Cooley and the Credit Manager (I apologize for not remembering his name) are quite professional and pleasant to work with. I personally thank Pat Brunswick for his professionalism, for all his help, even with what seemed to be the most annoying questions I had for him. Simply put, we will definitely recommend Beau Townsend Nissan to all our family and friends!

PGS110945

7 de jun. de 2013

Low pressure, friendly contact, good deal. We were impressed, and we love our new Sentra. (We also love our very used 1996 Altima, which was the reason that we started our new car quest at a Nissan dealer.

osmiii

3 de jun. de 2013

Corey was friendly, knowledgeable and extremely helpful while not being pushy. Helen Smith is a jewel as you are lucky to have her in such a sensitive position!

elgordo69

28 de may. de 2013

Had a great experiance again, second time leasing a car from Beau Townsend Nissan great service and hard working sales crew to make sure I got what I wanted.

littlemissmeemsy

27 de may. de 2013

We first visited the dealership a month before deciding on the car. The salesman, Corey, remembered us and greeted us warmly at the door. He assisted us with a test drive and was eager to help us make a deal that was satisfactory to all. Everyone we dealt with was friendly and helped to make the total experience successful. We found Victor to be a nice, friendly, intelligent young man as he helped us with the final switch of the trade-in. All in all, we can certainly recommend Beau Townsend Nissan as a great place to shop for a car. Thanks.

Ahansgen

26 de may. de 2013

Corey was great and did everything to help us get the best car for us and keeping in the budget we had set. He also did not pressure us to buy anything and made sure we took adequate time to make sure everything was a good fit for us and our family

Bobbyboy56

23 de may. de 2013

I bought a Nissan Maxima from Beau Townsend back in 2004 and was treated great by the entire staff! So, now that I was back in the market for a new car it was a no brainer! I went back to Beau Townsend and purchased a 2013 Altima Coupe having very little issues with the Maxima I purchased from Beau Townsend in 2004... Nissan makes a great car and Beau Townsend made sure my buying experience was a pleasant one!Thank you!!!

blackcrowe76

14 de may. de 2013

I had gotten a hold of Matt ahead of time to ask about the vehicle I was interested in. When I got to the dealership to look at the nissan, it was raining. He had pulled the vehicle inside and it was all dried off. He explained everything about the vehicle and answered all my questions. I knew I wanted the vehicle before I even drove it. The buying process was easy and I was on my way home with my new cube in no time.

RondabLMT

13 de may. de 2013

I came to Beau Townsend Nissan because of Larry Taylor and what he means to this community! I placed a call to him before coming in to "seal the deal" and when he returned my call and left a VM I felt like he was an old friend.... I felt welcomed with sincerity from Damon Smith! He was NO pressure sales and Very clear in his answers to be sure we knew every detail! Damon is a natural and you can tell he enjoys his work in Customer Service and making a connection to establish a Relationship not just once time service! I think his Karisma brings a lot to the dealership and the profession in general. Beau Townsend is lucky to have him. Pat is perfect fit right where he is in his office. VERY Business and straight forward, a little rigid or stern in communication with customer (me), But I'm familiar with Pat, and when I sat with him and question after question he was unflinching in answering me in clear and answers so that I Knew everything I wanted answered and he was pleasant about it in his stern way :) I mean that with grace and gratitude. .... Chris York was exceptional in processing the paperwork. Anytime I interrupted him to ask a question he didn't seem to mind AT ALL and was happy to go the extra mile to explain things. I also met Dan (the maintenance guy in charge... He was Very clean and professional and pleasant. I feel VERY secure in having my Nissan Serviced in that garage! I have NO doubt when I go back for routine service that Dan will make sure the work is done right the first time! I cant say enough about my experience, truly the Energy I felt there at Beau Townsend Nissan was exceptional. I WILL go back and I WILL refer and I actually want to buy my childrens next vehicles from this dealership if Not Nissan Im sure Ford Beau Townsend will be the same exceptional experience in shopping and purchasing a vehicle. Thank you !!

julie2

13 de may. de 2013

Everything was terrific. Corey & Helen couldn't have been nicer. They were very thorough in their explanations, answered all of our questions, had the car & paperwork ready to go and were very friendly. I would highly recommend your dealership to anyone. After a 4hr drive through rain and heavy traffic, their courtesy and readiness were very much appreciated! We were back on the road in no time.PS - Thank you, Helen, for the candy - I was glad I had it after hour #2 on the road! Have a great weekend everyone.Juel Leonard

justabdullah

9 de may. de 2013

A couple of years ago I purchased a Toyota at your dealership with the help of Damon Smith. Our experience then was great and I truly appreciated the character that Damon exhibited. He was a great salesperson to work with and was very patient.A couple of weeks ago I purchased a Nissan Altima, again, from your dealership based on the quality of assistance I received from Damon. To say the least, the fact that I came back to see Damon and Beau Townsend speaks volumes of how I feel about my experience.I plan to purchase another car and will come to see Damon again. Beau Townsend has earned a customer and a friend who will gladly share my experiences with those who are seeking a new automobile.Again, my wife and I want to thank Damon for his patience and great service.Thank you Beau Townsend for Damon.Abdul and Virginia Johnson (Nissan Altima)

baygirl1

18 de abr. de 2013

This was the first time that I have purchased a car and had a smooth transaction. The salesman who helped me was very friendly and I was very impressed with him because every car I asked about he could tell me everything about it. He was very patient with me while I looked at the cars until I found the one that was right for me. When I signed the paperwork to purchase the car Mr. Brunswick was there to shake my hand and thank me. I left the Dealership feeling like I had made a friend. If anyone is looking for a car I would recommend Beau Townsend Nissan for their great customer service.

Bethblair

17 de abr. de 2013

Anthony was very friendly, no pressure and found exactly the car I wanted! I couldn't ask for an easier, more enjoyable experience at a car dealership.

Natoshia

16 de abr. de 2013

Damon is the best! He was not only continuously informative, attentive & knowledgeable but the consummate professional. Helen was the icing in the cake. They are truly valuable assets to Beau Townsend. This was by far the best car shopping experience I've ever had in my life. V/r, Natoshia Burks 937-751-6297

marasmom

10 de abr. de 2013

We were very satisfied with the service we received. There was no pressure and everyone was friendly and accommodating. Will definitely recommend Beau Townsend Nissan to anyone looking to purchase a vehicle.

queendionne

6 de abr. de 2013

Arash, was Great very helpful, he's down to earth which made me very comfortable. This is the second car I bought from your Nissan dealership, I had the best experience with Arash. Great customer service..

herlihy35

6 de abr. de 2013

The staff was both professional and so courteous. They went above and beyond answering my questions and trying to help me find the perfect car for what I needed. I truly felt taken care of and have already suggested Beau Townsend to a co worker and a family member. I love my car and I appreciate all their help:)

joeyt1000

30 de mar. de 2013

Anthony and Helen were both a pleasure to work with. I felt they were both honest and open. They were helpful without pressuring us into a decision.

renee2013

22 de mar. de 2013

I purchased my Ford Explorer from Beau Townsend and received excellent service. I recommend to my parents who then came in and purchased a truck. Due to previous experience with Beau Townsend and the staff we I decided to purchase a newer more fuel effective vehicle I returned. The sales staff and the service staff go out of their way to provide what individuals want in a vehicle. Therefore, due to outstanding service provided by the staff I recommend Beau Townsend to anyone I know that is seeking to purchase a new or used vehicle.Thanks for the great care and service!!!! I love my Camry....Renee Richards

ShelleyRichter

20 de mar. de 2013

This was a great buying experience. Todd took care of everything and we love the car. We would recommend buying a car from them to anyone.

knightdcse

17 de mar. de 2013

We received excellent service from all involved. This is our third Beau Townsend Nissan purchase. It is a pleasure to be a Beau Townsend customer. We value our ongoung relationship with the dealership. We plan to make future purchases there.

0511

15 de mar. de 2013

I GOT A BETTER CAR FOR A LOWER PAYMENT WITH A 2 YEAR SERVICE FREE PLAN . I ALSO GOT THE COLOR I WANTED AND CLOTH SEATS. I AM HAPPY THE NISSAN ROUGE IS LISTED AS RECOMMENED IN THE CONSUMER REPORTS. IT HANDLES WELL AND IS COMFORTABLE. I FEEL SAFER DRIVING THIS CAR. THANKYOU!!!!!!!

slsrossrn

14 de mar. de 2013

My husband initially made contact with the dealership and set up an appointment to meet and test drive a car. When we arrived we were greeted by Mike Myer who made us feel very comfortable. He had the car warmed up since it was a cold day. He showed us how the car operated and sent us on our way. When we arrived back to the dealership he had another car ready for us to look at other features we might be interested in obtaining. Then we met in his office and told us how much the dealership would offer us for our car. It wasn't enough. We told him how much we wanted and he spoke to his boss and met our demands. Then we changed up everything on him and decided against the car we test drove. We decided we wanted a more sporty car. Mike then got us an Altima Coupe to test drive. We took a lot of time at the end of a long day and Mike continued to be patient with us. We appreciated his professionalism. We would do business with him again.

Dog3

8 de mar. de 2013

The dealership service is great ever time . It's nice in today's world to be treated like they really care about what you won't .CLYDE MASON done exactly what he said he could do. THANKS!!! CLYDE MASON you'll keep me coming back to BEAU TOWNSEND. A dealership I will be proud to recommend . JEFF WATTS

mjinx75

5 de mar. de 2013

Excellent Customer Service from Cory Jones and Arash. Very professional and made me feel very comfortable with my purchase. I will definitely be sending friends their way!

Melissa Fewlass

1 de mar. de 2013

I have known Jamie Spencer for a few years now and I knew going to him I would get a great vehicle. I stopped in and Mike Turner helped me promptly. He was very friendly and met our needs fast. Jamie hooked me up with Arash and with the three of them working together they got me a very nice Nissan. I love my car and I am so thankful that they were patient with me as I made my decision. Thank you to everyone that I worked with! You guys are amazing.

mommyoftommynlila

28 de feb. de 2013

I have known Jamie Spencer for a few years now and I knew going to him I would get a great vehicle. I stopped in and Mike Turner helped me promptly. He was very friendly and met our needs fast. Jamie hooked me up with Arash and with the three of them working together they got me a very nice Nissan. I love my car and I am so thankful that they were patient with me as I made my decision. Thank you to everyone that I worked with! You guys are amazing.

jennyswiger

28 de feb. de 2013

The team at Beau Townsend was so friendly and knowledgable. They went out of their way to help out and make sure I got into the car I loved the best. I went in for a Altima and fell in love with the Maxima. Thank you very much. I love it.

Chartman5

28 de feb. de 2013

Highly recommend to all my family & friends. Have been & will continue to support this dealership & their amazing employees. Larry, Jamie & Johnny.. Thank you !!!! We appreciate your time & effort to put us yet again in the vehicle we want for the price we can afford.

Chris Miller

27 de feb. de 2013

Before purchasing I had stopped at other dealerships in my area looking at various makes and models. During a visit to Beau Townsend, when i was out shopping a sales representative informed me of offers on some vehicles they had in stock. The man helping me told me about key features on a few of the cars I asked about. I felt no pressure while talking to the employee there. After a few days of thinking I decided that I really liked their offer on the 2012 Nissan Frontier. The best value for the money. Upon returning to the dealership my salesman Mike Meyers went through the entire car buying process. He made it simple and easy along with Helen in Finance. They made me feel like family while there. And before leaving Mike went over every detail of my new truck. I highly recommend this dealership because of the excellent quality of service they showed to me.

tophmiller

27 de feb. de 2013

Before purchasing I had stopped at other dealerships in my area looking at various makes and models. During a visit to Beau Townsend, when i was out shopping a sales representative informed me of offers on some vehicles they had in stock. The man helping me told me about key features on a few of the cars I asked about. I felt no pressure while talking to the employee there. After a few days of thinking I decided that I really liked their offer on the 2012 Nissan Frontier. The best value for the money. Upon returning to the dealership my salesman Mike Meyers went through the entire car buying process. He made it simple and easy along with Helen in Finance. They made me feel like family while there. And before leaving Mike went over every detail of my new truck. I highly recommend this dealership because of the excellent quality of service they showed to me.

aprilking

26 de feb. de 2013

I am very pleased with Beau Townsend Ford Nissan. Corey Jones was very helpful, especially with helping me sync my cell phone to the car!!He was also very friendly and provided excellent customer service.Arash Khatibloo was amazing!! He did an excellent job in finding me the right car for the right price. He explained everything to me and answered all my questions . I am a very satisfied customer and would recommend you to anyone. and both Arash and Corey gave me their cards and told me to call if I had any problems, questions or concerns.

nickoch80

22 de feb. de 2013

We had been out shopping all day and Beau Townsend was our last stop. After a couple dissapointing visits to other dealerships we really appreciated how great everyone was here. We found exactly the vehicle we were looking at a great deal but weren't sure if it could work within our budget. Johnny, Helen and the rest of the team made if happen and and were patient while we wrangled with our screaming kids and a late night. Thanks for making a experience I was dreading into a great one I'll be telling my friends about. Keep up the great work!!

Bijan Makky

20 de feb. de 2013

I have to say thank you Arash! His professionalism, customer service, friendliness, price, and overall the whole experience were amazing in every aspect! He took care of many services for the car I wanted to buy plus additional services; he gave me services for the future with the Nissan dealership; filled out all documents very professionally and completely; researched for finances rates appropriately; and worked with me very friendly. Overall, I am glad that I made a deal with him, and Ill recommend him to whoever I know to purchase a new or used car. I was in a difficult situation, and he actually took a weight from my shoulders! Thanks again Arash!

kj

19 de feb. de 2013

Was a great experience dealing with both Pat, and Damon, both are very professional, and easy to work with. Damon did a great job explaining the features of the car at pick up, and was very knowledgeable about the car. Would recommend this dealership to anyone, and especially would recommend Pat and Damon.

sldkf43

19 de feb. de 2013

I have to say thank you Arash! His professionalism, customer service, friendliness, price, and overall the whole experience were amazing in every aspect! He took care of many services for the car I wanted to buy plus additional services; he gave me services for the future with the Nissan dealership; filled out all documents very professionally and completely; researched for finances rates appropriately; and worked with me very friendly. Overall, I am glad that I made a deal with him, and Ill recommend him to whoever I know to purchase a new or used car. I was in a difficult situation, and he actually took a weight from my shoulders! Thanks again Arash!

BarbaraKnight

19 de feb. de 2013

Matt was great to work with! He was very professional and light humor which I really appreciate. I would defiantly recommend Matt to my friends and family and I love love love my new car.

micheleallison

18 de feb. de 2013

This has been our 2nd time dealing with Beau Townsend and we were very satisfied with your atmosphere, dealings, and customer service just as we were the first time. You gave us no reason to be dissatisfied -- thus the reason we came back. Our experience has always been pleasant and positive. Mike Myer was especially great to work with and the time involved in purchasing our new car was minimal. Thank you Mike, for all you did - it was a pleasure to work with you. Helen Smith, in financing, was a gem and very pleasant to work with as well. We always recommend Beau Townsend when we get the opportunity. Thank you, Beau Townsend, for the pleasant experience!Michele Allison

mackattack78

16 de feb. de 2013

FROM START TO FINISH,THE TOTAL EXPERIENCE WAS PLEASANT. MY GIRLFRIEND,WHO LIVES IN INDY, ALSO WAS IMPRESSED WITH PATRICK,SALESMAN AND THE WAY HE HANDLED THE TRADE-IN ETC. DEALERSHIP WAS VERY CLEAN AND EVERYONE INVOLVED WAS VERY COURTEOUS/FRIENDLY. THE OWNER'S MANUAL AND VEHICLE OPTIONS WERE EXPLAINED VERY SUFFICIENTLY. THANKS TO EVERYONE INVOLVED.

quakerleader

13 de feb. de 2013

Charlie was great to work with. Very knowledgeable of their vehicles and honest in his representation of them. He gave us all the information we asked for, and never pressured us. It was easy to do business with him.

enk1025

11 de feb. de 2013

I was impressed the moment I drove onto the lot at Beau Townsend Nissan. My parents actually referred me to a specific salesman so when Matt Badger greeted us on the lot, I felt bad about asking for someone else. When I asked Matt to direct me to the salesman, he smiled, said sure and then told me that that salesman worked on the Ford side, but would also be able to help us on the Nissan side. I was struck by how friendly he was and wished he were that salesman. I drove to the other side and was told that the recommended salesman was no longer there, could they help me. I decided at that moment that I wanted to work with Matt so I drove back to the Nissan lot. I was right. He was friendly, warm, trustworthy and did an exceptional job at finding us the exact car we were looking to buy. He was amazing!!! I also would like to mention Jason Shellenberger as he was also very kind and easy to work with, while maintaining his integrity. Helen Smith.....wow...what a dynamo! She processed an incredible amount of paperwork in record time and was able to find us a great percentage rate. I was just thrilled with the customer service and kindness we received. The next time I need a car, I will be buying it from this dealer and I will recommend to everyone I know, that they should do the same!

Lambey2

9 de feb. de 2013

Contacted through internet, got a call next day. Wanted to up grade on our old Rogue. Worked with Johnny last time, new he had went to Ford didn't know he could still sell at Nissan was happy we could deal with him again.We really don't like the haggling part ,just give a fair price and get on with it. Thought our car was worth more excellent not good should have got a 1000.00 more than we did. Worked with Beau Townsend the hole time we owned our old Rogue, oil changes, tire rotation the car is in excellent shape. Just a little disappointed that that didn't add value for us.

SteelyCaster

7 de feb. de 2013

Purchased a car by negotiating on-line. Was able to receive offers from multiple dealerships on a variety of cars meeting some to almost all of my desired options. People at Beau Townsend were very helpful in looking for cars and providing quick, fair pricing. Once deal was finalized, time at the dealership was short.

sackley

3 de feb. de 2013

Great customer service. Thank you Jason Shellenberger for going out of your way to make things right with my car and that I was totally satified. Squire McGuire and Helen Smith made the transaction for purchasing my vehicle stress free. Again thank you Beau Townsend!

dckitzy

31 de ene. de 2013

Everyone at the dealership was very friendly and helpful. It was a pleasant experience with no high pressure. I would definitely recommend Beau Townsend and Jeff Cooley to family and friends.

KSmith outdoorsman

30 de ene. de 2013

Pat was the first person I talked with and it was great to have someone listen to my wishes and views, he called for a salesman and Jeff showed up, he was great from the test drive all the way Through finishing the deal, he listened to me and What I wanted, no high pressure sales, Helen was great in financing, she explained every piece of paper I was signing, really friendly and bubbly attitude. In fact everyone was extremely happy and friendly. I waited a little longer than I liked, but it was worth it and I would do it again, and I would want the same people to to work with, thanks Pat, Jeff, and Helen. And we love our new Pathfinder.

ksmith1957

30 de ene. de 2013

Pat was the first person I talked with and it was great to have someone listen to my wishes and views, he called for a salesman and Jeff showed up, he was great from the test drive all the way Through finishing the deal, he listened to me and What I wanted, no high pressure sales, Helen was great in financing, she explained every piece of paper I was signing, really friendly and bubbly attitude. In fact everyone was extremely happy and friendly. I waited a little longer than I liked, but it was worth it and I would do it again, and I would want the same people to to work with, thanks Pat, Jeff, and Helen. And we love our new Pathfinder.

Judi Johnston

29 de ene. de 2013

Friendly and helpful staff. I wasn't sure what I was looking for and Justin gave me options and a chance to test drive more than one car.

Marilyn and Bob K.

21 de ene. de 2013

Like it or not, Charlie White is stuck with my husband Bob and me. Bob is a car-a-holic. He frequents car lots like women shop the malls. We stumbled onto Charlie on one of those drive throughs and liked him from the start. We have bought our last 5 cars from Charlie and are totally sold on Nissan cars...They are years ahead of other cars in design and the driving experience. Charlie always finds a car we love driving at a good price and makes it so easy to go through the process. He's honest, has a good sense of humor, and is not pushy. He's worth every penny you pay him and more!Helen Smith has impressed us also as a hard-working, competent and personable fiance mgr.

Marilyn Kraft

21 de ene. de 2013

Like it or not, Charlie White is stuck with my husband Bob and me. Bob is a car-a-holic. He frequents car lots like women shop the malls. We stumbled onto Charlie on one of those drive throughs and liked him from the start. Charlie should be instructing the rest of the sales force as to how to communicate with customers without scaring them away. Additionally it would be great if he were consulted by management as to how the dealership can improve ratings, as I feel you should be rating straight 5's as compared to other dealers.We have bought our last 5 cars from Charlie and are totally sold on Nissan cars...They are years ahead of other cars in design and the driving experience. Charlie always finds a car we love driving at a good price and makes it so easy to go through the process. He's honest, has a good sense of humor, and is not pushy. He's worth every penny you pay him and more!Helen Smith has impressed us also as a hard-working, competent and personable fiance mgr.

Redhot_daddy

21 de ene. de 2013

We were approached quickly with several offers of assistance. Everybody was courteous and respectful. we were pleased with our experience, which had not always been the case with some other dealerships we had visited in the past. Patrick and Helen did everything they could to make our purchasing process a quick and easy transaction. You have great employees who love what they do, and it pays off in customer satisfaction. We will definitely recommend this dealership to friends and family - we were delighted to see our friend Helen again, for our third purchase!

michael.houghton

19 de ene. de 2013

I loved how both the Ford and Nisaan showrooms had the fusion and altima side by side for comparison. Justin Jacobs was very professional and went out of his way to help me with everything I needed. If I had a question about a vehicle that he couldn't answer two other sales consultants, Pat and Mike, were right there to assist.

morgancz12

14 de ene. de 2013

While looking for cars to buy/lease, I ran into multiple dealerships that I felt were pushy, or tried me to go in a direction that I was not completely comfortable with. At Beau Townsend Nissan, I felt completely different. The customer service was fantastic and I felt like everything went at a pace I was comfortable with. I would recommend this dealership to everyone.

JodyMG2013

14 de ene. de 2013

I had a great experience at Beau Townsend Nissan. I did not feel pushed and pressured like I had at other dealerships. I felt the customer service was excellent and I had a very knowledgeable and honest sales person. They did a great job working with me on pricing. I would highly recommend this dealership to any family members and friends. I love my new car and am very happy to have dealt with Beau Townsend Nissan. The returning customer service has been superb as well, as they promised. Thank you very much!

jknight50

14 de ene. de 2013

I was given some introduction to the vehicle by a young man but I don't recall his name. It was late in the evening on Jan. 7th. He did a good job explaining how various features of the vehicle worked.

Defyant1

14 de ene. de 2013

First i will start with previous reviews, I checked dealership reviews prior to even contacting Beau Townsend, this dealership was consistantely rated very high. This was top priority for me since I would be purchasing a vehicle sight unseen from the Northwest Rockies via internet and phone calls. It was my decision based on prior customer service reviews, that I would receive not only great personal satisfaction, but honest business dealings. I was very happy with the treatment I received, the quality of the vehicle purchased, and the overall willingness of all involved to make this transaction as easy as possible. I would highly recommend this dealership to anyone inquiring about a trustworthy dealer, they could count on to give the the best deal and service available.

msmallwood

14 de ene. de 2013

Excellent customer service. Worked very well with credit situation. Very knowledgable of the the entire proces...the staff was courteous and eager to make my time as vaulable as possible. Good experience.

royer3

8 de ene. de 2013

Dealership sold me a vehicle during the middle of a blizzard, and even with declining conditions outside they never rushed me or made me feel unwelcome. Dealership also had my vehicle a loaded Nissan Quest LE, and were knowledgable about all of its gadgets and buttons. Financing manager was also very helpful and prompt.

slderrick

5 de ene. de 2013

We would like to say that our experience with Beau Townsend Nissan was amazing, thanks to the Sales Consultant DAMON SMITH. Coming in a week prior and going over other options we were extremely impressed with the knowledge that was given to us and treatment from Mr. Damon Smith and knew this was where we wanted and needed to do business. In my many years of purchasing several new vehicles I have to say that I have never dealt with someone that was so upfront and "devoted" to us having a pleasant experience no matter what our decision. We recommend this Dealership "Highly" for an all around experience and thank the Dealership for having someone like Damon Smith to represent them. He worked till he made it happen for us and of course we know it must be said that Beau Townsend Nissan worked until they made it happen. We truly don't feel that there is a company that would or could work harder for a Potential Client or Customer. Thank You Beau Townsend Nissan and Thank You Damon Smith.

houletsc

4 de ene. de 2013

Justin Jacobs is great to work with. I always check with him when in the market because of past experiences. Buying a car is one of the most painful experinces but Justin makes it easy.

ktigweid

2 de ene. de 2013

My wife recently had an accident, and we were in the market for a new car. After visiting various dealerships in the area, we decided that Nissan was the way we would go. We came back to this Nissan dealer because of the friendliness and ease of shopping experience that we encountered when we were first looking. They were not overbearing and allowed us the opportunity to see for ourselves just how good the vehicle was without all the excessive information that many customers really don't want to hear first thing. In the end, Corey was very hepful in completing the purchase process, and he did a good job not to make me (the husband) feel like he was trying to take advantage of me when it came to final purchase price or pushing to get me into a car just to make the sale. He was confident in his information, and he did a great job of just being a "friend" to help us get what we needed. We will indeed give him a five-star rating, along with the dealership up to this point in time. If the continuing service is anything like the purchase process. we look forward to beign a part of the Beau Townsend family for many years.

spine911

19 de dic. de 2012

great experience, drove car and loved it...was able to leave with car and come back in evening to finalize deal..look forward to continued business with nissan

Jjwilding

17 de dic. de 2012

A very positive staff with a good command of all the options available of both finance and vehicle. We were able to come to a fair price quickly after an insightful test drive with Corey Jones who was very professional and knowledgeable. The easiest car purchase to date. It will be a pleasure to recommend this group to family, friends and co-workers. My best car purchase experience to date. Thank you.

robthorn8181

10 de dic. de 2012

This is the fourth vehicle I have purchased from Beau Townsend and I can honestly say it is because of Charlie White. I always feel he understands our situation and points us in the direction of what we want and can afford, not what he needs to get rid of. No pushiness, no practiced sales garbage, just honest answers to questions and relaxed, genuine conversation. All car salesmen should watch and learn. I am never locked in to buying a certain make or model. I have had great luck with Nissan and was glad to find out Charlie moved back there. I have a 2010 Ford Focus that has been a disappointment in how it has performed and the response to it's issues from BT. You are going to lose a valuable commodity when Charlie retires. Good luck finding an equal replacement!!!

cphilipsen

3 de dic. de 2012

Good deal, good interaction with Patrick. A little disappointed that the head sales manager, Clyde Mason, had no awereness of my pending appointment and his non-chalant manner in dealing with me, but Patrick really went the extra mile in the process and should be commended as a true professional and good guy.

Siantsfan1

3 de dic. de 2012

Matt did an excellent job of listening to our wants and needs and coming up with the perfect vehicle for us! I will use Beau Townsend for all of my car needs!

Nfranz

29 de nov. de 2012

This was my first time ever buying a car and even visiting a dealership. Corey Jones was extremely helpful with walking me through the process of buying a car, with deciding which car was best for me and with explaining all the different features and options I had. Helen Smith was also very helpful answering all my financial questions and any other little details I needed answered. I am very pleased with my purchase and excited to have my new car. I had a great experience at Beau Townsend Nissan.

gbale

28 de nov. de 2012

The transaction was very straightforward and took very little time. I value my time and do not tolerate outdated sales "techniques" very well. Once a buyer has done their research and knows what they want, buying a car is a commodity transaction and should be treated as such.

Mclin12

26 de nov. de 2012

My wife Kim and I the Mclin's had a wonderful experience with the whole team at Bo Townsend Nissan and would recommend anyone I know to buy a new or used car.our daughter Ginny Loudin also love her new Sentra and we love our new altama, thank you all, Gary Mclin

MRICH0205

21 de nov. de 2012

Salesman listened to my needs of getting a new car and understood the budget I needed to stay with. Car meets all expectations along with budget payment.

pcgeek08

16 de nov. de 2012

Third time I have leased from here. 2006 Sentra a 2010 Sentra and now a 2012 Rogue. I am very pleased with all aspects of this dealership.

kgwooten1

15 de nov. de 2012

Chad worked really hard on finding a car that i can get a loan for. I am very pleased in all the work he had to put in for me and i will recondmend my friends to go see him when they are ready for a new vehical. I went to other carlots but they blew smoke up my but where here he was honest and friendly and wanted to see me in another vehical i give him a AAA plus for customer service. I am a very happy customer of yours and in futer i will be back to you guys. Thank so very much

emccrory

14 de nov. de 2012

We were greeted by a friendly, low pressure sales representative. Mike walked through the process pleasantly and in a helpful manner, communicating his knowledge of the vehicles we were looking considering. With assistance from Jason and Helen in F&I, we were able to come to an agreeable deal on a CPO unit that we wanted and in a good amount of time.When the time comes to buy a vehicle again, we will go to Beau Townsend Nissan before looking any where else, and we plan to send others to Beau Townsend as well.

mamzilika

14 de nov. de 2012

I went to ford first and Joe drove me to nissan and i chose a nissan versa. Joe was very knowledgable. im really happy with my purchase

Brunerkj

7 de nov. de 2012

I was very satisfied with my overall experience of purchasing my used car from Damon. He worked very hard to answer all questions and make sure that I was completely comfortable in the decision making process. He stayed in contact with me after my first visit and I passed on other available vehicles to come back to work with Damon.

major player

30 de oct. de 2012

My first big purchase is a Nissan altima and I couldn't have had a better car buying experience great sales team finance manager it was good from start to finish looking forward to having a long relationship with Nissan my next car will be a all black maxima

Canuk8

27 de oct. de 2012

Mark was great. Beau Townsend did not have the car I wanted. He found it that day and I picked it up the following afternoon. The process of buying my car was quick and easy. Mark's display of honestly and integrity are truly top notch! I was a repeat customer and will definitely recommend Mark and Beau Townsend Nissan to anyone!

davidcomer588

26 de oct. de 2012

thanks for everything Matt. I will let people at Cargill know about you.The car is great and your service to me and my mom was great.

Radarbob

21 de oct. de 2012

Overall, I'm happy with my new Altima. Robert was great to deal with. I am disappointed with the Altima preorder program. My 6-8 week delivery wait ended up being 16 weeks. This wasn't Robert's fault, nor was it the dealers fault. Nissan didn't do a good job with this preorder program. My car order basically got lost (as did my girlfriend's, who also purchased a 13 Altima on the preorder program). Robert found my girlfriend another car (although without all the options she had ordered) and did a dealer trade to obtain hers. He tried very hard to do the same for me but had no luck. So we waited. A car with my options and color requirements finally was delivers to the dealership but it was not the one I preordered. This worked it great for me as I got my car, although it had an option I didn't order (floor mats) but I decided to take the car and pay the extra cost. Robert was very helpful throughout this and made me the best deal he could on the car. One other aspect of the preorder program's failure is that since my car (and my girlfriends) weren't the actual cars we ordered they technically didn't qualify for the free 3 year/45,000mile service offered as offered by Nissan. The dealership had to eat this cost. While I greatly appreciate Beau Townsend doing this I feel Nissan should have done a much better job greeting me the actual car I ordered.

hgmikesell

19 de oct. de 2012

Beau. Townsend Nissan dealership was was easy to work with to purchase a new vehicle . The staff was friendly and courteous. The dealership was clean. It was an overall good experience.

Carole Cummins

18 de oct. de 2012

WE have dealt with Beau Townsend Nissan many times and they have always been very professional, friendly,and easy to work with. They take time with you to make sure you are pleased with your choice!

Payt92

16 de oct. de 2012

The service I was given was OUTSTANDING, everyone made sure that I was satisfied with all of the decisions I made, I love my Nissan Sentra it is amazing, I made a wonderful choice of picking Beau Townsend NissanThank you so much !

Diny A

5 de oct. de 2012

Mark made everything very easy. We told him what we wanted and we could spend. He listened and found exactly what we wanted within our price range. We were in and out in just a few hours. We would recommend Mark to anyone, and we will buy from him again. Infact we are sending a family member to him next week.

BrendaLW

5 de oct. de 2012

We came into Beau Townsend by word of mouth and we discovered a clean environment , friendly staff and a willingness to work with the customer to make sure an agreement was met. I have never had such a great experience and WILL return for my next purchase and WILL recommend Beau Townsend Nissan in Vandalia , Ohio.

dickersonr

2 de oct. de 2012

I recently purchased my 2008 Nissan Altima from Anthony and Robert. Both were very informative and willing to answer any questions I may have. I enjoyed talking with Robert and getting to know him while I waited only a short time for Corey, the Finance Manager to secure my financing. After I drove away in my "new to me car" I felt as if I had known Robert for years. I also got to Jason, the Sales Manager who was very accomodating. So far I can say my first experience with Townsend Nissan was very good and it appears they are a great team to work with.Rob DickersonVandalia, Ohio

kriege

26 de sep. de 2012

Pat was very congenial and flexible to work with us. He easily showed us around to new and used cars of the type we were interested in, pointing out the differences of each type. He even took us over to the Ford dealership next door to look at cars we had expressed interest in. All the employees we interacted with were friendly and never pushy. Prices were not haggled over, and there were not any special dealer charges for extra stuff that no one would want (etched glass or undercoating or something). Pat was very upfront about the condition of my trade and what they would do with it (auction). He took my first offer with no debate (should have gone higher I guess but I researched the value pretty well before hand). What really surprised me was the full tank of gas that was provided with the new car. Could have skipped the checklist features but maybe some other customers appreciate it.

tle196844

25 de sep. de 2012

I would like to say that Anthony and Corey were great. They gave me the best deals and they both had great customer service skills. I really appreciate the effort and attention I received while there. Thanks for my SUV!

pokeysno1

24 de sep. de 2012

We were treated with much respect and Robert explained everything very well. He didn't pressure us in any way and was honest. We will recommend this dealership to others!

dlphnfn123

18 de sep. de 2012

Pat B., Corey J. and Larry T. were wonderful to work with. They went above and beyond to make my buying experience a great one! I appreciate you all so much!! Thanks!

dland58

15 de sep. de 2012

The entire staff at Beau Townsend Nissan was very friendly and helpful. Patrick Brunswick II was exceptional at explaining every option available and making us feel comfortable through the entire test drive through final purchase process. Corey Jones, in finance, found us a better interest rate on our purchase than our own bank gave us with all our customer loyalty discounts. I would not hesitate to recommend this dealership to anyone looking to buy a new car.

jalofino

10 de sep. de 2012

I gave the above rating because I was treated well. I also believe that the sales people here gave me quick and honest feedback. There were certain times I felt i was being "sold" to, but I know that is the job of a "sales"-man. The items that were sold to me were well worth the effort they put towards me as well.

hicksjm

8 de sep. de 2012

I was extremely nervous about purchasing my car. But the staff was so helpful and friendly, it turned out to be a great experience! Jeff Cooley was the main staff member I worked with, and he was very informative and friendly. Jeff made it clear if I had any questions or concerns, I could call and speak to an actual person, which was a huge sigh of relief. The staff that washed/set up my car took a little long, and missed a few things, but I chalked that up to an early Friday morning. I am very satisfied, and appreciate the service from this facility.

laurenandjoe

4 de sep. de 2012

From the moment we walked into the dealership, we were greeted with nothing but kindness. Everyone was extremely patient as we asked questions, and looked around. I would definitely recommend this dealership, as I had nothing but good experiences.

Anita Longo

2 de sep. de 2012

Robert Elswick was very respectable, personable, and knowledgeable. I found him to be very sincere. He puts the customers needs first. Great car purchasing experience!

yankee_girlUSA

28 de ago. de 2012

I felt that the overall deal was to my satisfaction. I will consider beau Townsend Nissan for any future purchases. Mike Myers was very professional and courteous. The warranty and getting $1000 for my old car really helped. I love my new car. The staff worked with me financially to get me this car. Thank you beau Townsend nissan.

moorelori

20 de ago. de 2012

We had an overall great first experience buying our first Nissan automobile. Felt the appropriate time was given to us for the sale and also review of vehicle after sale.

mkrammel

7 de ago. de 2012

I am very happy with our experience, from the internet sales dept to the salesperson. Charlie White was great to work with and I will be using him for future vehicle purchases.

bwagner2

6 de ago. de 2012

Excellent service, not pushy, very upfront and answered questions respectfully. Gave me time to look without and make decisions before approaching me when I first arrived.

trinkle

2 de ago. de 2012

Everyone I dealt with was fair and kind.These people care about the person;not just a sale.They were very friendly, and willing to offer you something to drink while you waited.

John995

30 de jul. de 2012

I went into the dealership because it is close to home. I went in to buy a newer car because I rented a Nissan Altima and loved the vehicle. Anthony did a great job and look forward to working with him in the future.

ejones209

30 de jul. de 2012

I had a great experience at Beau Townsend Nissan! Every employee was friendly and very helpful. I came in wanting to look at a car I saw online, I test drove it and Mike Myers in Sales, and Corey Jones in Finance, made the process of buying the car very easy and a positive experience. I have never bought a Nissan before, but because of the customer service from Beau Townsend Nissan, I will recommend this dealer to friends & family. Also, I love my new Versa!

aerant

29 de jul. de 2012

My husband and I looked at 10 other dealerships with no luck. We tried to make a purchase at 2 other dealerships before we stopped at Beau Townsend Nissan. We explained to Jeff what we were looking for and the price that we had to stay at. There was no "let me talk to my manager" Jeff was honest and upfront with what he could do. He was the best sales person of the 10 dealerships that we looked at by far. The night before when we were trying to make a deal on a truck at a different dealership we walked away because they would not reduce there asking price by even 1 cent. While we were signing our papers for a purchase with Jeff the other dealership called to make the deal. Sorry a day late for them!We are so thankful for such a honest and upfront person to help us find a new truck as Jeff was. I didn't think that those car sales men/women were still out there but Jeff proved me wrong.Thank you Jeff for all your hard work and help!

SabrinaBraden

26 de jul. de 2012

Robert Elswick seems to be a great salesman, He wasn't critical and understood the purchase limitations that I had. I really enjoyed the purchase. Thank You.

zayden01

23 de jul. de 2012

I have never received such wonderful service before. The employee's are very friendly and helpful. They listen for what you want out of a car and then help you find the best one for you. Their service has made me a customer for life.

nicolelynn smith

22 de jul. de 2012

my over all experience with beau townsend nissan has been great and i really apreaciate the price and deal they done and will send people looking for either new or used cars their way. If it hadnt been for the great deal we got for my car i dont think i would have found any thing better.

Linda Sommer

20 de jul. de 2012

Mike is very professional and knowledgeable about the car he sells. He found a carfor me that I'm very happy with, without being pushy and overbearing.

maesue

13 de jul. de 2012

A wonderful experience buying my new Nissan...Very friendly & knowledgable Salesman...Love how he goes that extra mile for his customers! Would recommend this dealership to my friends! Thanks for everything!

cwilliamsrn

13 de jul. de 2012

Very friendly staff. I did not feel rushed or pressured. Our salesman was very knowledgeable in re-guard to the Nissan products. Pleasant buying and negotiating experience. Thank-you.

amron8868

13 de jul. de 2012

Very happy with buisiness and very happy with purchase. I am lookingforward to your service and I'm sure my purchases in the future willbe with your sales department.

Jay Jepsen

13 de jul. de 2012

Very easy to deal with, agreed on a fair price, and was thorough reviewing the checklist with us. Online assistance was also provided by Jeanine prior to visiting the dealer.

melnik2

13 de jul. de 2012

Mr. Elswick was a great salesperson. He was friendly, polite, and extremely helpful. He had a very good working knowledge of the 2013 Altima and what information he did not know he researched and found out. Our car buying experience could not have been better.

b igbob7424

8 de jul. de 2012

We had never looked at a nissan or even thought of buying one.When we arrive at the dealership we were met by Jason which helped us learn a lot about the nissan quest in return we wanted to buy it and take it home! Also when we sat down Clyde he helped us pick out the mimivan that we could afford with no pressure sales.Everyone was very kind and helpful to us.We thought that we had never been at a dealership that worked so well together,we enjoyed buying our new nissan quest there THANK YOU ALL!!!!

joechristian

2 de jul. de 2012

Came to dealership looking to purchase a car. Jason took the time to explain the differences between leasing & purchasing. He didn't pressure us & was very friendly & professional. After reviewing the information he gave us, we came back a couple days later & purchased. Extremely satisfied with our experience. Thank You Jason!!

CCGdr20!2

30 de jun. de 2012

I had a number of options to purchase a new Nissan in the Dayton area and made the right choice in Beau Townsend Nissan. We knew we wanted a new Maxima and Robert Elswick got us on target and quickly located the car we purchased. He was much more than a salesman - I had the feeling (after a few visits) that we'd known each other all our lives. In addition to being friendly, Robert was polite, professional, and honest. My sales "team" also included Clyde Mason and Helen Smith both of whom were also friendly, courteous, and professional. As I explained to them - this was much more than a new car purchase - it was the start of long relationship. Carl G.

cjbak57

25 de jun. de 2012

My experience at Beau Townsend Nissan was great!Damon S. & Clyde M. made sure we were happy with our purchase.After spending time at a local GMC dealership, we were TOTALLY IMPRESSED W/NISSAN!!!We love everything about our Murano. It is comfortable, luxurious, and made very well. I just can not say enough good things about the dealership and the Nisssan product.We also talked with Patrick Brunswick when we missed Damon Smith on one of our visits. He did not hesitate to help us in Damon's absence. And Helen Smith took great care of us taking care of the paperwork.Thank You Nissan

hhwildcatfans

8 de jun. de 2012

I was looking for a specific style of pathfinder. They found me the exact vehicle that I wanted, and I love it. Service was great!

voskuhl

31 de may. de 2012

Staff was freindly and knowlegable about the product, went there for service on our 2011 Altama and ended up with a new Maxima good price and good service. When the time comes to purchase another vehicle I would return to your dealer ship.

rpm4ever

31 de may. de 2012

You have a great bunch of people. They are friendly, knowledgable and really care about the customer. I look forward to a long relationship with your Nissan dealership and the fine people that work there. I love my Sentra. Bob Maurer

buckeyedillon

23 de may. de 2012

Charlie White was amazing! He was knowlegable, friendly and he took time out of his very busy schedule to go over all of the features of my new Rogue with me. Corey Jones was also great! He also is very knowlegable and he didn't pressure me into buying anything additional. He gave me the best information and let me make an informed decision. Those guys are the reason I would buy another car from Beau Townsend.

raylepore

18 de may. de 2012

These folks are very friendly, knowledgeable and helpful. They were great to work with. I will have no hesitation in recommending Beau Townsend Nissan to anyone.By the way, it's a great car, too.

Legacyjayden77

17 de may. de 2012

This is the first time I had ever stepped into a Nissan dealership. My overall experience was beyond excellent. My plan was to stop in and take a quick look before I traveled down the road to the Toyota dealership where I typically do all my business with. I never made it down to the Toyota dealership I was immediately won over by the Nissan Maxima and the friendliness of all the individuals I came into comtact with.The salesman was very friendly and knowledgeable in all areas from the vehicles to financing. I wanted to give a special thanks to Jason Shellenberger the salesman I had the pleasure of dealing with. He was very patient while I basically took up his entire day with my repetitive questions and lack of sleep. I never felt pressured or hurried I truly felt that Jason had my best interest in mind. Thanks Nissan you have a new customer!

Jessash2

15 de may. de 2012

We were in negative equity situation and they worked with us and gave us a great deal. Also worked work Patrick Brunswick on this deal .

chance855

7 de may. de 2012

Now that we've owned the car for three months I can write this.Jason was as honest as a car salesman can be. BT Nissan's pricing and negotiations were non-confrontational. As for the car, a 2012 Rouge. Not one reason to take it in for some sort of repair or adjustment. Have never before been able to say that, and I've purchased new Chevy's, Buick's, Dodge's (never again) and Honda's.

ajmagoto5

1 de may. de 2012

My salesman got me what I wanted, at the price I wanted, and when I wanted it! I went into this experience with an open mind, because I wasn't positive I would buy, since it would be in addition to the SUV I already own. Matt made the trip from Greenville worth it!

z1rclark

30 de abr. de 2012

We are return customers, have always had a great experience with Beau Townsend Nissan and all the employees we have encountered. Very professional and accomodating! Overall extremely satisfied!!!

mindyloucat

29 de abr. de 2012

I noticed an add in the Dayton Daily News for a 2011 Nissan Murano. I went to Beau Townsend and was greeted by Patrick Brunswick Jr. He listened carefully to my needs and then directed me to the vehicle that I had noticed in the paper. We test drove the vehicle and then completed the sale. Mr. Brunswick was professional, thorough, and even followed-up with me the following day to make sure that I didn't have any questions about my new car! It was a very positive and enjoyable experience.

Normandjean6

12 de abr. de 2012

We were not pushed into buying a particular car, Mr White listened to each of our concerns and responded with suggestions. Mr Jones went out of his way to find a better deal after we signed all the documents. Thanks to him we will save an extra $250.

kellienoel

4 de abr. de 2012

Getting a new car is usually a stressful and frustrating experience, but I was pleased with my experience here. I worked with Clyde, Robert, and Damon and they were all very friendly and had great customer service. I did not feel pressured and they made me laugh. I would recommend this dealership to my family and friends :)

dwtumby

2 de abr. de 2012

Damon and Clyde were very easy to work with and provided the best price upfront. We checked with two other Nissan dealerships in the area and they could not come close. We were very satisfied with the entire process of purchasing a new car; they even stayed two hours late to finish our purchase on a Friday.

shawnea

1 de abr. de 2012

I had a very good experience with Matt. I knew what model I was looking for and Matt ask and answered my questions to satisfaction. Matt made me feel very comfortable and it was easy to communicate my wants and needs. I've purchased a 2004 Ford Mustang some years ago from the Ford side of your dealership. Shawn

Lisa Combs

1 de abr. de 2012

My ratings are for Anthony and Corey. Anthony was awesome....very pleasant, patient, low pressure and informative. He answered all of our questions and seemed sincerely concerned that we know all of our options for the car so that we would be satisfied. He was also very open and forthright with his answers to questions about the financing options. When we finally managed to get the financial details worked out, Corey was great too....very pleasant, very honest, very forthright. HOWEVER....There was another man involved in the "write up" of the estimated deal and financing options whose name I don't remember (and interestingly whose picture doesn't appear on any of the name links above) but I believe he was the new car sales manager. He was extremely rude and high pressure in his approach to us. He was the sterotypical guy that gives the "car salesman" a bad rap. Honestly, if it hadn't been for Anthony's great attitude, we would've walked out after this other guy got involved in the whole thing. He kept only offering financing options that involved money down, even though we knew there were 0% down options. He was sarcastic and condescending. As soon as he got involved, the process of purchasing a car ground to a halt and we ended up waiting and waiting around for hours. It was only when I insisted that this other man include the breakdown of ALL financing options did he finally return with the requested information. I felt like we got the "good cop/bad cop" routine, which was very insulting. Because of the bad feeling that this left us with, we seriously considered returning the next day and canceling the transaction. The dealership should be aware of the negative impression this gentleman leaves with customers. It was sufficiently negative that I would hesitate to purchase my next car at this dealership, even despite my positive experiences with Anthony and Corey. I am very pleased with my Altima coupe, and will definitely keep Nissan in mind for future car purchases, but the jury is still out on whether or not I would return to this particular dealership as long as this other man is involved in the purchasing process. Lisa Combs

wil1sam2

27 de mar. de 2012

My question is... where do I start! This dealership has gone above and beyond the call of duty. We bought our first new 2004 Maximaa at Beau Townsend, from that point forward they have proven their credibility from the salesman to the service dept. And this past week I had the pleasure/luxury to trade in my dear 2004 Maxima (192,000 miles)for a 2009 Maxima you'd swear is a 2012. Actually went there to buy a Titan pick up for my husband but, because of the fantastic salesmanship of Jeff Cooley and Clyde Mason I drove away with a gorgeous 2010 Titan pick up too!Never did I feel pressured to buy, Jeff worked patiently with me until I felt satisfied then Clyde came through with a great deal. Their professionalism was excellent and I recommend anyone looking for a vehicle to give Beau Townsend Nissan a chance to put you into a "fully inspected used" or new vehicle.As for the ongoing service of your vehicle Nissan has the best commendable service I've experienced. Matt has worked with me in a friendly manner but very professional and I'd put this dealership above any service dept around. They have a very friendly staff and waiting area as well.Thanks Beau Townsend, Jeff, Cylde & Matt for a great experinece and a dealership that is first class.A very satisfied customer,Rosie McCrady

jacketsfan33

24 de mar. de 2012

There were some issues with delivery, but Chad's customer service skills washed out any negative. He should be commended on his customer service; he took what could have been a very bad experience and made it as right as he could. Clyde also helped in this matter. The only area of improvement would be increased communication. Other than a few hiccups, this was an enjoyable buying experience.

donjenkins

21 de mar. de 2012

We were amazed at the politeness and friendliness of all the staff that worked with us in purchasing our vehicle. We were turning in a leased vehicle My wife and I are very pleased with the choice we made and all he help by your staff in getting us there. Thanks, Don & Bonnie Jenkins

kady333

21 de mar. de 2012

Our experience at Nissan keeps us coming back year after year. Everyone from the service department to the sales employees are so friendly and considerate. We have leased our last 2 Nissan's from Mike Myers and will probably lease or buy another vehicle from him. He is a superb sales person, no high pressure sales, and he is very knowledgeable about every model on the lot. He is very efficient, puttingus in a model that suits our lifestyle and budget. While we waited for the papers to be finished, all the staff stopped and talked with us. We remember some of them from years past, so we feel almost like family while there. We had our twin granddaughters with us and one of the salesman stopped in the finance office and gave them a box of chocolate covered pretzels, which is their favorite treat. We would highly recommend Beau Townsend Nissan, and we love, love, love our Nissan Quest.

rakirker

19 de mar. de 2012

Robert Elswick was the primary sales. He was professional, courteous, and helpful.Damon Smith assisted during vehicle "walk through". He also was equally professional, courteous, and helpful.

deborakg

14 de mar. de 2012

I was very satisfied with my experience with Beau Townsend and my salesman, Mr. Shellenberger. I am very happy with my new car and left feeling that I had gotten a good deal. I will come back when my lease is up and it is time for another new car.

Charene

12 de mar. de 2012

Jason answered all of my questions, went over the car and what Nissan has to offer thoroughly and most importantly he was friendly and not pushy, which is one thing that will make me walk out of a dealership.

djeanneret

2 de mar. de 2012

We had a very good experience with your whole dealership. Everyone was extremely friendly. We enjoyed meeting Anthony and Clyde. We will definitely recommend Anthony and the dealership to our family and friends.

woodie1424

27 de feb. de 2012

Overall experience was exceptional. New Car Sales Manager Clyde and our salesman Jeff both did an outstanding job. Easiest new car purchase I have ever made.

g_hammond

15 de feb. de 2012

I recently purchased a used vehicle from Beau Townsend Nissan and had a very positive experience. I worked with Sales Consultant Jason Shellenberger. I highly recommend working with Jason. I have bought and sold many vehicles over the years and have visited many dealerships. In my opinion, Jason went above and beyond to earn my business and to make the sale. To me, a good sales person is one who is professional, who knows the product, who accurately responds to my questions in a timely manner, who is not pushy, and who provides services & ideas that differentiate him as a salesman and reflect well on the dealership. Jason exhibited all of those traits. As I am not local to the dealership, Jason provided a creative solution that allowed me to take possession of the vehicle the same day as purchase and to provide payment, without having to return to the dealership. Jason and the staff respectfully entertained all of my offers and fulfilled all of my requests. I feel good about my purchase from Beau Townsend Nissan; highly recommended.

denise.faris

24 de ene. de 2012

I was treated very well and all my needs for a car. I would send anyone I know to Beau for the best honesty and salesmanship for their help with the purchase with a new or used car.

lisa1531

23 de ene. de 2012

I had been looking around at different cars and one was the Rogue. I was able to take it home and drive it half a day to see if this was going to suit me. The Sales Person (Johnny) was very helpful in answering my questions and also professional with the selling of the car. The price of the car was what I was looking for because I was downsizing and looking for something better in gas and overall price range from what I was driving currently in which we were comparing the diffence of what I was going to save in the long run which was going to save me. The transaction of the sale went so smoothly and and fast I wasn't there for hours as I am always in a hurry!! Everyone at Beau Townsend Nissan was also smiling and friendly which is nice to see when you walk into a business of anykind. I will definitly recommend them to others!!

catieburrows

6 de ene. de 2012

Easy to work with, willing to negotiate, friendly, great customer service, got me the exact car I wanted. Great buying experience! Everyone I came in contact with at the dealership when I picked up the car was professional, welcoming and friendly. I would definitely recommend to anyone to go to Beau Townsend Nissan! Love, love, love my car!

rspringer2

30 de dic. de 2011

I've read the existing reviews and I am more than puzzled as to why their service selling cars is so stellar but their service when servicing vehicles is so poor. I have taken my 2005 Murano in to be serviced at this dealership twice and I will not return. On both occassions they have charged me $89.00 for a diagnostic test and state they find nothing wrong (both times for the same problem). There is a very distinct and VERY loud noise that is happening while the vehicle is running. Everyone in a four block radius can hear this noise except the technicians at Beau Townsend. The first time I was told that the brakes needed replaced and there was a hole on top of the muffler and that is where the noise was originating. Beau Townsend service depatment told me they'd replace the brakes and the exhaust for an extraordinary amount of money. I decided to try another shop. I took it to a local place and they did a FREE inspection and said they found no hole in the exhaust and the brakes did not need replaced. I found ... and I am more than puzzled as to why their service selling cars is so stellar but their service when servicing vehicles is so poor. I have taken my 2005 Murano in to be serviced at this dealership twice and I will not return. On both occassions they have charged me $89.00 for a diagnostic test and state they find nothing wrong (both times for the same problem). There is a very distinct and VERY loud noise that is happening while the vehicle is running. Everyone in a four block radius can hear this noise except the technicians at Beau Townsend. The first time I was told that the brakes needed replaced and there was a hole on top of the muffler and that is where the noise was originating. Beau Townsend service depatment told me they'd replace the brakes and the exhaust for an extraordinary amount of money. I decided to try another shop. I took it to a local place and they did a FREE inspection and said they found no hole in the exhaust and the brakes did not need replaced. I found this curious so I went to a third shop that, yet again, provided a FREE diagnostic. They were able to find a flange on the muffler that might be causing some noise so the guy replaced it in about 20 minutes flat for an extremely reasonable price and this shop also stated the brakes did not need to be replaced. I took my vehicle into Beau Townsend again this morning and by late afternoon they had called and stated they could find nothing wrong with it. They stated it wasn't making any noise. They also stated they have no record at all of me bringing it in previously and being told anything needed replaced in order to fix the noise. The gentleman I spoke to was extremely abrupt and impatient when I was trying to voice what I thought was an unacceptable business practice that they would repeatedly charge someone a fee without assessing any problems. He was very defensive out-right rude in his responses to my questions. After much discussion, he stated he'd waive half of the diagnostic fee and then proceeeded to state he didn't know what else to do for me. At the end of the day I have a Murano that sounds like a panzer, a $44.50 bill (instead of an $89.00 one, lucky me), and have dealt with a person that was unwilling to help, offer any type of suggestions or any resolutions and did so with poor approach.

tgriffieth

28 de dic. de 2011

My wife & I walked into the dealership looking at options in getting away from our upside-down Saturn Vue. We had experienced a terrible car-buying process before from Jeff Schmidt that was painful start to finish - so we were less than excited to speak to a salesman. When Damon came up he was absolutely customer-centered. I can tell you honestly that having purchased or leased perhaps 10 vehicles in my life - I expect a certain "salesman" from the car dealership. Damon was completely the opposite - sincere, polite, a gentleman and very focused on whatever he could help us out with. From selecting the car and test driving to working out options to rescue us from our negative equity situation - he busted his tail for us the entire time. Due to our situation, we had to return the next day...but only because both he and his Sales Manager Clyde were helping us clean up what they call "back-end pricing" matters that were going to lessen our negative equity situation. The entire time, Damon remained in touch and 120% invested in our situation. Both he and his manager bent over backwards in getting us in as positive a situation as possible and we left the dealership with a 39-month lease in a brand new Rogue and on our way to being whole in 3 years. It is no contest that this is completely the best car-buying experience I have ever been involved with. Beau Townsend appreciated my time and didn't leave me waiting for hours on end and even the closing process with Debbi was painless. Full disclosure on everything, completely honest with facts and numbers and in my case, willing do go the extra mile in helping me out - and I truly felt they helped me out of a bad situation at their own sacrifice. As absurd as this might sound, I felt as if I had left a family gathering when we left the dealership and not some "car lot"! Working with Beau Townsend and Damon Smith was a completely refreshing experience and I thank everyone involved for changing my negative perception on the car-buying process! I'll be back for that Nissan Murano!

hithere2422

5 de dic. de 2011

i Bought a 2007 jeep wrangler from here they tried to hide the broken mounting hardware for the soft top.i then realized when i rolled up the windows the radio would short out from time to time. i took it in for service after keeping the jeep for 3 days i was told that there was nothing wrong i then went to look at the issue when it was still shorting out. i was told this was a safety feature(witch its not) on top of that the service department left the jeep out in the rain with my window down which soaked the seat. they then decided to send my jeep to a jeep dealership. the also did not disclose the 9 safety recalls b4 sale and when i asked for a carfax i was told it was jeep certified?????

lylgonefishin

3 de dic. de 2011

From the time we entered the dealership, 10 minutes before closing on a very snowy night, to the moment I drove my new car home, I can honestly say that the total experience of buying a new car was very positive. Pressure tactics were not used. Going out of their way to locate the exact car that I was looking for seemed to be the standard protocal. No question was taken flipantly. I hope that Beau Townsend and I have a long, healthy relationship.

TamiMarie7

29 de nov. de 2011

Beau Townsemd and Nissan lost a customer today. I purchased my 2009 Murano from you and have diligently followed the service schedule.I participated in the "tires for life program" to which I found out today was a farce. In fact', my opinion of Beau Townsend Nissan after today's experience is that the place is operated by ............I will indeed share my experience with everyone I speak to, from friends on Facebook and Twitter, to Nissan USA and the Better Business Bureau.To say you will not honor the "tires for life" merely because I had my Murano serviced by another Nissan dealership while out of state is indicative of the character of your business. And the character, as well as reputation, now speaks for itself.I will take my business elsewhere and will strongly encourage others to do the same.Sincerely,Tami EchemannTamiMarie7atMac.com

bsweikel1227

10 de nov. de 2011

My husband Mike and I have bought cars from Clyde when he was with other dealerships and liked him so much that we will always follow Clyde to any dealership he works with. We love his personality, honesty and the way he can make shopping for a car alot of fun. I also liked Charlie how he took the time to show me how to work all my electronics in my car, he was very patient. Matt sold my husbands truck to him and he was very pleased with him and how he made him feel special by all the time he took with him. I have never owned a Nissan before and I really love my Juke. I love going to Clyde's dealership because he always makes us feel special and tries to make sure we are always leaving with satisfaction. The three Gentlemen I've mentioned are excellent salesmen. Its always a very good experience when we see them. I hope they are being treated special too, because they deserve it.

ALTIMA DRIVER

28 de oct. de 2011

I have been a Nissan owner for years and have traditionally had my vehicle serviced south of town and had a decent or typical car dealership experience. I brought my fifth Nissan up to Beau Townsend Nissan and was WOWWED from the moment I arrived. I was greeted in the service drive before I had gotten out of my car. The young man was polite and even held the door for me to the waiting room. My service was done in a timely manor and my vehicle was HAND washed. WOW. Great service. I will be back.

aatlee88

23 de sep. de 2011

It work be great to have coupons or special offers on a new car bought from that dealership when car in brought in for service. It also would be great to get a free car wash and a vacuum with service.

donna gore

21 de sep. de 2011

i was miss led as to what i was getting 1 wheel repair 2 new tires i can go on and on the warrenty was not explained to me seat set front grill was not fixed i had to get new tires and a brake job right after i bought the car, i remined the manager about what i was told would be done the first time we spoke he remembered the second time when i came in for these things to be serviced he forgot everything he had told me..........i am so disapointed i really thought i could trust your company and the people that work for you, it was the first used car i have bought in 16 years.

Georgene Knapke

3 de sep. de 2011

We were pleased with all of our contacts with Beau Townsend. The people were very courteous and friendly and informative. Damon, especially, provided great customer service in every area.

Bill957

3 de sep. de 2011

I answered the way I did because of past experiences with the service department.They have always done a real good job on any problems or questions I have had

nancy brumbaugh

26 de ago. de 2011

Buying a car at this dealership was the most satisfying car-buying experience I've ever had! The staff was warm and welcoming and the dealership itself was comfortable and quite clean; the staff was well informed about the vehicles and keyed in to what we really wanted in a vehicle...didn't try to sell us something we did not want; and, the online assistance and follow-up telephone call was an important element, as we literally got in the car and drove to Vandalia from Piqua and purchased the car that very afternoon. Follow-up care and concern regarding our satisfaction and/or questions has been excellent, as well!

matherjw

25 de ago. de 2011

Carl, the sale consultant who worked with me, was very helpful in describing for me the important features of the vehicles on sale and allowed me to take several test drives to determine how I felt about each car. I never felt pressured to make a decision, and when I did, Carl worked with me to get an acceptable price and package. All in all, I had an outstanding experience at Beau Townsend.

Jean Painter

24 de ago. de 2011

Arash worked his rear off for us. Never has a salesman done so much. He went over every part of the vehicle, set up my SYNC account, hooked up the phone and continues to check on us. I would proudly recommend your dealership!!

Marilyn Kraft

24 de ago. de 2011

We've bought three cars from Charlie White so far. Johnny has helped us when Charlie is not there, but says any sales would go back to Charlie...we like that they honor each others customers and still step in to give service.About the Versa. We LOVED the Versa we bought two cars ago, but are disappointed that the design has changed in the back and the trunk shortened. Also preferred the fabric choices in the previous Versa that were black with some threads of blue running through it. Your seats are ultra comfortable, love all the drink holders and plush quality of even your less expensive cars. You have a winning sales force and product.Marilyn and Bob KraftWest Milton, Ohio

SUVMOMMA

24 de ago. de 2011

WERE LISTNED TO AS TO WHAT WE WANTEDTOOK THE VEHICLE OUT FOR A TEST DRIVEQUESTIONS WERE ANSWERED FULLYTREATED WITH RESPECT BY SALESMAN

JMcCabe11

24 de ago. de 2011

Good service. Very helpful. The serive dept has always been helpful with service and scheduling the repair of our Rogue. We will be using the dept. more in the future. Thanks

Butch67

23 de ago. de 2011

Found suitable financing before I had to come in a find the vehicle we wanted. Great customer service from Financial deppartment the overall.experience.was.great amd I would.definitely tell my friends about the.great service.

farmwife

23 de ago. de 2011

We visited your site several times before we purchased our car. Johnny Gibson was our salesperson. He was very polite, knowledgeable and always remembered our names, which meant a lot to us. It told us we were important and not just two old people passing their time looking at cars. He did a great job.

lturri

23 de ago. de 2011

We wanted a Transit Connect XLT premium. Knowing they were going to be very difficult to find, I did an inventory search at home and your dealership was the only one in the Dayton area that had one on order, so we started our search with Beau Townsend. We worked with Justin and he did an extensive search of 300 Ford dealers in the tristate area, to see if any Transits were to be had that were equipped like we wanted. There were none so we decided to wait for the one you had on order. Justin gave us updates week to week and told us he was going on vacation and he was turning us over to Joe Petty while he was gone. Joe called us about a week later to let us know the truck was here. We went in the next day and drove it home. About 4 days later the bank we had the loan thru, called me to say that they don't make loans on commercial vehicles so I called Kevin, told him my dilemma and he found financing for me in 15 minutes. Yes, my husband and I are very pleased with the way we were treated by your dealership, and we love the Transit! We will probably see you when it is time to replace the Pathfinder! Thank-you!!

rachelwilson

23 de ago. de 2011

I had such a pleasure driving away with my new Ford Escape. Thanks to Ron for making our deal happen! I will definately come back to this dealership in the future.

jennymac919

23 de ago. de 2011

I had a very nice expereience. There was no pressure to buy or to buy more than what I could afford regardless of financing. I came in and told Joe what I was looking for and he was VERY helpful and took me right to the car I bought. He was great - very patient and answered all my questions. He really helped keep me in my price range. This was the best experience I've ever had with purchasing a car - I will definitely be back for future purchases! Also --- I live in Kettering so it's a bit far for service but because of this great experience - I'm willing to travel to get service from Beau Townsend -- now the tires for life program is a driving factor but to be completely honest - if I wanted to get service closer to home I would and buy my own tires when needed but because my experience was so great - I'm willing to put in the extra miles to come to Vandalia for service. THANK YOU JOE, CHRIS AND BEAU TOWNSEND!

mjoyc3

23 de ago. de 2011

Justin was great! Very professional. Justin took his time in explaining all options of leasing versus buying. He is very knowledgable with the sync system.

betrayed

23 de ago. de 2011

I have been requesting information from muncie nissan on a juke, I have yet to speak with anyone from the dealer. I received a message stating that they would contact me.This was over a month ago. I sent a new request and my son(who sells for nissan in TN)found your dealership. I sent the request and about one hour later Dan was calling me. He was friendly and very helpful. I had questions about awd vs 4wd. I will be there to purchase a car and Dan will be my guy! Thank you Dan. Tina Hall, district manager Acceptance Insurance

jcazzell

23 de ago. de 2011

Completely puzzled this time at dealership. Had made an appointment and employee greeting us did not ask us who we were or why we were there. I told him that we had an appointment for service and he said have a seat. Generally there would be some question re air filter etc but there was no questions or paperwork. In addition as we were heading toward the showroom the employee holding our key fob said he needed our keys to start our Murano. I told him what to do. A salesman said he was new and I made the comment that he should have been trained to start these cars. After service I asked a mechanic if he new the status of our Murano and how did the service go he said he didnt do our service and brushed us off. Up until now we have really liked Townsend Nissan, the staff, sales and service. Now I am somewhat concerned. I dont expect a whole lot nowadays but courteous service and professionalism should not be disregarded. Think you and Regards

mbayless

23 de ago. de 2011

This was the 1st service visit for my 2011 Versa. So impressed with the process beginning with the appointment set-up through servicing. Staff is professional yet extremely friendly. The wait time was even less than anticipated.Since my May 2011 Versa purchase I've recommended my sales person, Anthony, and this dealership numerous times. My brother since purchased a vehicle from Anthony and just the other day my best friend along with her husband stopped by to check out vehicles. They were also impressed with the dealership.It was important to me this dealership have a strong service center as I rely heavily on the service dept for service reminders, etc. I am extremely pleased with my purchase, sales and service. Excellent dealership.

Beware of Beau

8 de jul. de 2011

I recently bought a new Altima at Beau Townsend Nissan. My experience has left a very bad taste in my mouth. First of all they changed the numbers on me 3 seperate times because they kept making "MISTAKES". And wouldnt you know it none of those mistakes were in my favor. Secondly the manager Reece was a very rude arrogant person who was so self serving and centered it almost made me sick. But still our sales associate was a very helpful understanding man who seemed to know all there was to know about the car we were purchasing. I got one of the managers cards and decided to look him up on the web and to my surprise he turns out to be a total crook!! He made my search easy by telling us he owned a local restraunt. And during my search I see he has ran at least one such restraunt into bankruptcy!! Along with various other charges and convictions he is guilty of. Theft was the one that truly caught my eye though!!! I have mad several buys at Beau Townsend Ford over the years and this was our first Nissan, also will be our last from that organization!!! I cant believe they employ a man with that background to be in charge of their very nice store!! In closing let me just say this, if you are looking for a car or truck then dont bother going to Beau Townsend cause it seems like they arent concerned about their customers the way they used to be!!!

BuyerBeware2

18 de jun. de 2011

During the negotiation process, I was given amounts for my trade in and the cost of the new car on a lease. When the paperwork was completed, the figures were different. Part of my trade in value, was to be written in a check, in the amount of $2000.00. The form that states this amount, showed they owed me nothing. I questioned this and the young man said he "didnt know". This was corrected. Then, while looking over the lease contract, we questioned the figures again. We were told, " It didnt matter where the figures were, as long as they were on the form". This did not feel right and was questioned several times. I was assured everything was correct. A few days later, i found a website, showing how to calculate the numbers on the lease. I discovered that the sales manager had added back in $500.00 that was taken off the price of the new car, in addition to another 1500.00. This increased the gross cap cost of the car, in the amount of $2000.00. I called and confronted the salesmanager and he was speachless when he was called out. He offered a $500.00 gas card or free maintainence for the life of the lease. As if I would trust this dealership to perform maintainence!Nissan Comsumer Affairs has been contacted several times, but they cannot resolve anything either. I have never dealt with a company that handles business this way and will not go back. Check the Ohio Attorney Generals website, BBB and Edmunds for complaints before buying or leasing from Beau Townsend Nissan or dealing with Nissan North America. It may be to late for me, but if this helps someone else, its worth it.

fkaybee

19 de may. de 2011

Rude, condescending and extremely poor in customer service. During negotiations, we stated we would continue to look further and would "probably return." This angered the sales manager and he walked out of the room stating, "You won't get this price when you come back." He laughed at our price offer (which was within $300 of his offer). As he was walking away, he came back to us twice as we were going out the door continuing to tell us we weren't going to get this deal anywhere else.Salesman played games, gave us "information" and said "don't tell my manager" and was very unprofessional. We were repeat customers (3rd) and we will never be back again. During our search for a new car, visited numerous dealerships. This was by far the worst experience of them all and the worst in our car buying experience (40 years).