Marsha Revere

3 de nov. de 2016

We are new here and I needed service on my 2004 Toyota 4Runner ( the best car I ever had ) . Called and was taken care of effeciently and cheerfully . Jessica and Meg provided great service in the front and I was also called today about a replacement dash that I have been trying to get for about 2 years. You got it in 3 days !! Made an appointment and a delighted that I have moved here where each person I have dealt with has been so professional !. Two THhubs up for this dealership !!!

Katie Mayo

31 de oct. de 2016

Was kind of a long experience, lasting over two hours for an oil change and normal check-up but over all a good experience. The lady who was at the desk, Jessie, was pretty great at keeping me updated and was helpful in another matter I needed assistance with.The wi-fi was a great addition. I watched two episodes of Grey's Anatomy, and two episodes of How I Met Your Mother with no problems at all. Made the experience much better. DRINKS ARE $1.50 THOUGH SO BE PREPARED.

Angela Fox

19 de oct. de 2016

nice facility, easy to get in for oil change and fast turn around time. The staff members are very helpful and friendly.

Brandon Craddock

19 de oct. de 2016

We love Belk Ford Toyota in Oxford, MS. The staff is always courteous and keeps us informed on the health of our vehicles.

Bela Chain

18 de oct. de 2016

I left my vehicle for service and was told it would be ready at end of day. At lunch was called work already finished. Great job.

Alecia Russell

17 de oct. de 2016

Everyone was polite and helpful. My vehicle was serviced and ready in a timely manner. I greatly appreciated being called when the service technicians realized my vehicle took an extra quart of oil. They asked me before adding it to my vehicle and bill! They also called and let me know when my vehicle was ready for pick up.

Roger Deyoung

17 de oct. de 2016

You could use one more person in the office One person to check in cars, answer the phone and check people out makes for too much waiting.

Victoria Smith

13 de oct. de 2016

We had an engine oil leak, and with great care, you identified exactly where the worst leak originated. You found a second leak and repaired both, again with great attention to detail.

Linda Tedder

11 de oct. de 2016

The cruise control broke on my 2015 Camry. I made an appointment and carried it in. They had to order a part. I carried it back the next week they fixed it and it is working fine. All the service staff are very nice friendly and helpful.

Thomas Nichols

10 de oct. de 2016

I traded my 2012 Highlander for a 2016 Highlander. I pleaded with John and the rest of the sales staff. They were friendly and efficient.when I had a problem with the battery the service department quickly solved the problem.I'm back with Oxford Toyota

David Ohanlon

10 de oct. de 2016

Great service, on time, affordable. Owning an F-350 Super Duty Diesel, this should be enough words.

Matt Johnson

7 de oct. de 2016

Friendly staff. Great explanation of the problem and solution

Maury Ball

5 de oct. de 2016

I have gone to Belk Ford twice, this week and a few years ago. I don't live in Oxford, but both times I needed to have my Ford Edge checked out. I received excellent service!

Carley Navarrete

3 de oct. de 2016

The man that helped me went out of his way to fix the issue. We got a recall alert that wasn't valid yet for some reason, but he looked it up and found one that needed to be performed so it wasn't a completely wasted trip.

Sharma Purnendu

3 de oct. de 2016

It was good. I like the way they responded. The staff were friendly and supportive.

Stacey Wolfe

3 de oct. de 2016

Yall are always so nice and helpful. Keep up the great work.

Ruby Kelley

1 de oct. de 2016

I carried my car in for the routine check-up. Suggestions and help from the service personal was very good and helpful. The entire experience was very well managed.

Stephen Hale

30 de sep. de 2016

Great service, staff called to see if I wanted any additional things done. Called when finished.

Patricia Miller

30 de sep. de 2016

The staff was very courteous and helpful. I appreciate that the service didn't take very long.

Brittanni Bundren

28 de sep. de 2016

Well pleased with the service to the vehicle and the customer service.

Serena Stewart

23 de sep. de 2016

I purchased a Ford Fusion. It was my first new car and I love it. The staff is always eager to help and solve any problems or questions I may have. Everyone at Belk made this a pleasant and rewarding experience.

Michael Jenkins

16 de sep. de 2016

The problem with my Ranger was solved. The job was thorough. This customer was satisfied.

Michael Jenkins

12 de sep. de 2016

The problem with my '95 Ford Ranger was explained and solved.

Esim Payne

31 de ago. de 2016

Very satisfied. You do all our work. We are steady customers. Thank you.

Lisa Gates

30 de ago. de 2016

Everyone was very nice. Clean waiting area. The service person was friendly and explained service done to the car.

Wesley Henderson

29 de ago. de 2016

Fast, friendly and helpful. Evan if it was a Honda. lol

Beverly Howard

26 de ago. de 2016

Prompt service, very informative, and very nice facility. Also, Pam, the service manager, She got it going on! That blue shirt!

Audry Wichelns

23 de ago. de 2016

Since we only buy Ford's and have been for the last 46 years, I can only praise their products. At the moment we own 4 vehicles and every one of them is a Ford. I have talked my brother and sister into buying new Ford's unfortunately, not Bells. Belk's recently did my oil change and then the next day they installed the rainguards for my windows. They were friendly and efficient. Water Valley, Mississippi

Donna Hodo

23 de ago. de 2016

My 2016 Toyota Camry was serviced (oil change and tire rotation)on August 6, 2016. I had to wait longer than I had waited before but the service still was good and the waiting was worth it.

Laura Evans

22 de ago. de 2016

John Mardis was very knowledgeable about the features of the Highlander and very helpful! There was a mixup on the car I bought but he did everything he could to make it right.

Bela Chain

22 de ago. de 2016

As is usual with me, I never know when I am able to bring my auto in for service. I showed up after lunch without an appointment, service was complete in less than an hour.

Destinee Ball

21 de ago. de 2016

I'm satisfied with the 2016 Toyota Corolla I purchased. The staff members were awesome.

Hayley Upton

19 de ago. de 2016

The staff changed my oil in a timely manner and were very courteous.

David Smith

17 de ago. de 2016

Customer service went above and beyond. Thank you Pam

Doug Cromwell

15 de ago. de 2016

Everything was fine except the shuddering my truck does when I break going 45mph or faster. That was not resolved and I haven't been able to follow up since I picked up my truck.

Billy Minor

14 de ago. de 2016

Very helpful staff and tech. We we able to get in right away for a service check up and oil change.

Pat Ballinger

12 de ago. de 2016

Excellent Service Staff went above and beyond to accomodate our vehicle repairs during our vacation travel.Pam Loden and her staff have excellent customer service skills.

E Ivester

12 de ago. de 2016

Steven Howard, Parts Dept. Was very courteous, friendly, and knowledgeable.

Penny Daniels

9 de ago. de 2016

The shop was under construction but other than that everything went okay.

Adielaide Chapman

8 de ago. de 2016

Although I truly haven't had a bad experience with Bellk. I really appreciated the new service people. I felt important so thank you

Debbie Johnson

8 de ago. de 2016

Pam in the service department was just awesome. And I really do appreciate John Michael Belk taking the time to help solve issues with the salesman that I had.

Richard Williams

7 de ago. de 2016

My 2013 F150 was making noise in the front end at low speed turns. They worked me into the schedule and checked it out. They checked everything out and couldn't find a problem. Taking it apart to check it may have fixed the problem or it may have just been dirty. I don't hear the noise now. They wanted to make sure that I was satisfied that the truck is ok. Great service! Thanks to George, the service writer that helped me.

Pat B

5 de ago. de 2016

Pam Loden, Service Manager, and the entire service and rental department staff did an excellent job of getting the necessary parts ordered, and our 2016 Explorer repaired sooner than anticipated, and they were able to provide us with a rental car to return home from our vacation until our vehicle was repaired. Thank you for a very professional, caring, and capable staff of employees who provided outstanding customer service. We appreciate each and every employeee that were so kind and understanding to us while traveling! They all went above and beyond to reassure us and take care of our situation quickly.

Kattie Rush

4 de ago. de 2016

It was a regular service appointment oil change and tire rotation. Your service department has been servicing my Toyota for several years. You have done a great job.

Sharma Purnendu

3 de ago. de 2016

It was good. I am just waiting for my dashboard getting replaced.

Tim Moore

3 de ago. de 2016

Simple and good. I brought the vehicle the night before and it was ready on Saturday morning during Saturday work hours.

Sandra Odom

3 de ago. de 2016

2016 4Runner. The Service department seems to always be swamped with work. While I do appreciate having an appointment to get my vehicle serviced, it took 20 minutes for someone to check me in.

Harley Garrett

31 de jul. de 2016

Keep up the excellent service you have. New facility will be great but till then keep up the great service. Also sales folks at Belk Toyota are great to work with.

Wesley Henderson

30 de jul. de 2016

fast and friendly, with a clean and cozy waiting room

Krista Wilbanks

30 de jul. de 2016

My car was making a funny noise and I was scared the steering would locked up. I took it there worried I would have to make an appointment, however they were very nice and I got to pick it up same day. I was very pleased.

Harley Garrett

25 de jul. de 2016

Leased vehicle. 6 mo service. Extremely friendly and attentive staff. Pleasure to work with them. Vehicle serviced in record time and with no short cuts. Service Manager is superb to work with. So are the mechanics. They need to expand the facility and are in the process of doing that. Older facility they have is kept in very clean condition .

David Wedge

25 de jul. de 2016

Scheduling easy, staff for everything very friendly and helpful

Arvel Miles

24 de jul. de 2016

Did all work on time. Great service. Nice facilities.

Steve Scott

22 de jul. de 2016

Good service and quality work. I can't ask for any better.

Mark Shuford

19 de jul. de 2016

Have had consistent great service at Belk Ford ! Everyone at Belk is courteous and professional and always have a a pleasant service visit!Plan to visit Belk Ford's service department for all service. Quality and consistency is always expected.

Brooks Peterson

19 de jul. de 2016

Always a good experience at Belk Ford. Al Gray is the man, the myth, and the legend.

Arvel Miles

17 de jul. de 2016

I was given a time for my car to be serviced and they were very prompt.

Halbert Bearden

14 de jul. de 2016

Your staff was very helpful, the follow-up and support of your parts and service team, the service manager and Meg the service person. Thank you for your help.

Annette Kelly

12 de jul. de 2016

Came for routine maintenance on a Saturday. Great customer service. Staff was excellent.

Kenneth Boutwell

5 de jul. de 2016

2015 Escape was purchased. Staff was fairly helpful. Car was ready when purchase was completed.

Timothy Hemphill

5 de jul. de 2016

Service was great and fast. I didn't have an appointment and they got me in and out quick.

Holly Taylor

4 de jul. de 2016

The staff was professional and not pushy. That is very important to me.

Brenda Crabb

2 de jul. de 2016

I bought my new 2016 Ford Escape in January. My salesperson was great! He listened to my needs and made me a great deal. I recently had the first service on my vehicle. The service department staff was great. They went above and beyond what I was expecting. I know I can trust leaving my vehicle with them. Keep up the good work guys!!

Shellie Harrison

1 de jul. de 2016

The service folks at Belk Ford in Oxford, MS are accommodating to their customers. There's always a nice man who takes customers to work if they don't want to wait for their cars to be serviced. My 2010 Ford Taurus was purchased from Belk Ford in July 2014 and I have enjoyed driving it!

Symone Wilson

26 de jun. de 2016

My experience was great..! The employees are very fast and are very helpful.!

Felice Coles

24 de jun. de 2016

The dealership is selling too many cars to service. The service personnel are overwhelmed on a daily basis, from the one person who registers cars in the morning to the only cashier who checks out the customer. Not enough mechanics, although they are hard workers, means that everybody gets slower service. It's just an unfortunate by-product of the popularity of the Ford brand.

Bettye Galloway

24 de jun. de 2016

Very professional technicians, good facilities, and courteous staff.

Timothy Burkhead

23 de jun. de 2016

Very professional experience. The staff was timely, explained everything very well, and gave me options and expertise on repairs I needed. Very low pressure and a welcoming environment.Thanks everyone!

sean carpenter

1 de mar. de 2016

Everyone was great and got a good deal on nice vehicle..ask for Pam !

Bama fan

10 de jul. de 2015

Drove all the way from central Alabama after locating the exact vehicle I wanted. At first things seemed to go well, friendly sales staff, good trade offer. But then purchased the vehicle, which had some mechanical problems and got the run around about getting them fixed. Bottom line, don't expect any service after they cash your check.

Memphis Rebel fan

26 de abr. de 2014

These folks really try to make it easy to do business with them. They really are different from most car dealers...in a very good way. They have been around as long as I can remember.

Ole Miss fan

9 de abr. de 2013

This is the only dealership around to do business with. Honest and they have been there as long or longer than the others. I can certainly understand how they stay in business. They seem to care about their customers and give the best deals around.

King Ranch

20 de may. de 2011

It was worth the five hour drive from the Mississippi Gulf Coast to Oxford to work with Mark Daniels and company at Belk Ford. I had searched about a 300 mile radius looking for the make and model of Ford truck I wanted. My internet search turned up six trucks to choose from. All six were the same make, model, color, had the same package and had about the same milage. Only the team at Belk Ford in Oxford Mississippi were willing to work with me on the price for the 2010 King Ranch I wanted. They also made me a very fair offer on my trade-in, in fact Mark and his Used Car Manager Glenn Baggett were the only ones to make a reasonable offer. After spending just a few minuets on the phone with Mark I knew we would do business. Mark was very professional, friendly, honest and extremely helpful. If your looking to buy a vehicle and what you are looking for is in stock at Belk Ford and Oxford Toyota, I highly suggest giving them a call, it will be worth the drive.

none1

15 de may. de 2011

like the title, they were super friendly and honest. I had a couple of dealers trying to help me that were friendly but not so honest. Would definitely recommend Belk Toyota.