NewOrleans9

29 de sep. de 2016

Jamal was very professional and patient! He stayed with me the entire time and allowed me to take home the car that I wanted and not just any car. I appreciate that.

philmcnair

29 de sep. de 2016

Best Chevrolet is the best Chevy dealer in the state of Louisiana. I went over there and spoke with Jahmal Burroughs. he was a great well mannered and very knowledgeable salesman. i recommend anyone in the market to go see this guy. He will make sure he does any and everything possible to get you rolling.

CarGirl

29 de sep. de 2016

Jahmal was awesome, very accommodating and I didn't feel pressured at all like some salesmen seem to do. He help me find the best vehicle to fit my needs. Ladies he's handsome if I must add.

djohnson

29 de sep. de 2016

Fantastic service, excellent attention to detail! Huge thanks to Jahmal Burroughs for making such a big decision a pleasant experience. He's the kind of guy you want on your team!

BriB

29 de sep. de 2016

Jahmal took great care of me, while searching for the perfect car.His customer service skills were superb!I would definitely recommend him to others.

Geezlewiz6

29 de sep. de 2016

I've felt the need to rate this guy Mr. Burroughs did a excellent job in thoroughly explaining the details about my new car and would like to thank him and wish him the best success at the dealership.

Andrew Schuster

29 de sep. de 2016

Great dealership, amazing environment, friendly and knowledgeable staff, and the management is outstanding. It's called "Best" for a reason. If you want a new or pre-owned vehicle, this is where you need to be.

keywiz88

29 de sep. de 2016

Worked with Jahmal Burroughs and that says it all. Great Salesman!! Customer service skills are top notch and he will work with you to make sure you have the best deal!!

VP

29 de sep. de 2016

Jahmal Burroughs was great to work with, honest and knowledgeable, highly recommend him & Best! I was treated fairly and never felt rushed. Thanks Best and Jahmal!

SunshineReAnn

29 de sep. de 2016

After months of unsatisfied car shopping and over the top salesman. I stumbled upon Best Chevrolet so I decided to stop since I had a bit of time. Long Story short. Jahmal Burroughs was very efficient and effective. He allowed me time to make the best decision for me.

customer

29 de sep. de 2016

I purchased a couple of vehicles from Best and always found them to have great prices and service after the sale.I highly recommend them to anyone looking for a vehicle.

aJones

29 de sep. de 2016

One word-Best! From the beginning process of purchasing my first car until the signing off on the papers was a complete breeze. I always feared being stressed out when going into a dealership alone but best Chevrolet made me feel very comfortable and would definitely recommend this location to any future Chevrolet buyers!

Reviewnola

29 de sep. de 2016

I have purchased several cars and this was by far the best experience to date. My sales associate was John Lucas. He was very knowledgeable and truthful. I can't say enough about him and the deal he was able to work up. Thank you John and Best Chevrolet!!

kccarbuyer

29 de sep. de 2016

I had a great experience at Best Chevrolet. Andrew is a wonderful salesman. He was thorough and worked to find me a car I liked while staying in my price range. He is not pushy and did not rush me either. I highly recommend this dealership if you need a car!

Satisfied Customer

29 de sep. de 2016

Tony Lewis was my salesman. He was very professional and patient. No jumping through hoops like some other dealers. I would definitely recommend anyone to Tony Lewis and Best Chevrolet.

Demetrius Hall

21 de sep. de 2016

Salesmen including sales manager does not listen to customers, especially after a sale is made. Very unfocused staff. Once they get your money and deal, they completely throw you away.

Demetrius l hall

20 de sep. de 2016

After a sale is made the customer no longer exists. Salesmen including sales manager does not care about customers after a sale is made. They do not listen to customers and if they pretend to care, they do not do nothing to address your concern.

Lexiendixon

8 de ago. de 2016

Wafa was the best salesperson ever. Great service and i bought a great car. I cant wait to start driving it.

Larry Webb

6 de ago. de 2016

It was completely awesome and totally professional!!!! Mainly because they are the BEST!!

Ashton

28 de jul. de 2016

My sales rep, Andrew, was very helpful. He did his best to try and make the deal a great experience. From the beginning, I asked for a second key for the vehicle I was interested in purchasing. I asked about the key 3 additional times before closing the deal, and was told each time that they would find it. I bought the car on a Friday and gave the dealership the entire weekend to get the car ready for pickup since there were a few things that needed to be done before I took the car home - an oil change, reset the oil change indicator light, detailing, and of course getting the additional key. When I picked the car up on Monday afternoon, I was upset to find that the indicator light was still showing I needed an oil change. The finance representative was also bringing me papers that he forgot to have me sign the Friday before. There was also no second key. I had to go back and forth with the manager to work out a deal that took 3 hours, in which I ended up paying for a portion of the key myself. When I did finally speak with the manager as requested he was talking down to me, and did not greet me at all. It gets better! The finance rep called me another week and a half later to sign more paperwork that was missed from the original day I bought the car three weeks before. Because of this, my previous loan for the car I traded in is still showing as due on my behalf. I will leave this for them to figure out, since the car has been on their lot since the day the deal was closed. I am enjoying my car so far, but the dealership does not live up to it's name as being "the best"!

Glynn bonnet

29 de mar. de 2016

Radio broke and didn't have the vehicle for a month. Bumper to bumper warranty wont cover they said. 2016 traverse left on there parking lot

Candace

11 de mar. de 2016

Warren Lennix was extremely helpful on Saturday 3/5/2016. He answered every question I asked him. The customer service at Best Chevrolet is Superb. I felt very comfortable with my decision to purchase my second vehicle from this dealership.

shelmic

25 de sep. de 2015

I went here to have the many recalls fixed on my Chevy Cobalt. To say that the Service Dept. was rude would be an understatement. They were horrible to me and acted like I was a big pain in the butt to them. They were also very unorganized when I dropped off the car and when I picked it up. It isn't my fault these recalls had to be fixed. I also asked them to fix a taillight that was out, they did that, but I also had them check a tire for me that had been going low, of course they said it needed to be replaced for $135, uh no! As soon as I picked up the car, I went to Delta World Tire in Metairie, and they patched the tire! Nice job Best Chevrolet Service for trying to get money out of me for a new tire that wasn't needed! I will never go here again for service or any other reason. I also had a card that I received in the mail about the recalls that said right on it I would get a free oil change/tire rotation for the inconvenience of having to get the recalls fixed. They tried to argue with me on that too, even when I showed them the card! Beware of Best Chevrolet Service Department!

Frustrated Buyer

24 de jul. de 2015

Still use the "I have to check with the manager" style of business for every question. They waste your time, I was on hold forever while the phone person tried unsuccessfully to answer my questions. After 5 minutes on hold they had the car and then 5 minutes later they weren't sure they did. Then they said they need to check on the vehicle and would call back. I gave them two stars instead of one because at least they did call back to say they was sold. Good luck, be prepared to spend your day if you do business with these folks.

Cathrine Lucchesi

30 de jun. de 2015

My salesperson Juvernia Smith was excellent, this is my first ever new car and he made it happen for me at a price I could afford. He gave me excellent service!!

Disappointed1

22 de jun. de 2015

They sold "our car" as we were entire! I understand customers in person can take priority, but our saleswoman, specifically said, "once you call and say you are coming I will hold your car for you." Enroute farm Pascagoula, MS to Kenner, LA, she called when we were in Slidell, LA and said he manager had just sold it. Fine, if someone walks in with cash, I get it, but don't lie and say you will hold it if you can't!!! My husband was crushed and it nearly ruined Father's Day this year! The worst part: we had a preapproval and they had all the information, nothing was required but our signatures! Horrible experience!

Johnmag

19 de jun. de 2015

Go see Nick Alongi when you're ready to purchase a vehicle. He made the entire process simple and easy. Not only did he get me the lowest possible price, but he's a math genius! This guy can multiply numbers in his head like Rain Man! So happy with my Chevy Equinox!!

Brenda

17 de jun. de 2015

I had a pleasant experience purchasing my vehicle my salesperson was Nick Alongi he worked very hard to help me find the vehicle I was wanted. He was very professional and helped me through every step of the process. Have recommended him to anyone interested in purchasing a vehicle.

Traverse Fans

9 de jun. de 2015

Our salesman, Nick Alongi, was so professional and really listened to what we were looking for in a vehicle. There was never a minute of feeling pressured or rushed. We got exactly what we wanted for a price that fit our budget. We highly recommend Best Chevrolet and especially Nick Alongi!

JoJo

9 de jun. de 2015

I had a great experience. Wasn't any pressure from the salesman. Nick Alongi was very personable, got me exactly what I was looking for. He meet my budget and got me into a new truck. What else can you ask for.... Simply the BEST! If you want a new ride... Nick Alongi can make that happen.

PATRICIA

8 de jun. de 2015

NICK ALONGI WAS A WONDERFUL SALES MAN. ALWAYS SO HELPFUL

Eddie Munster

8 de jun. de 2015

By far the best buying experience in my life our salesman Nick Alongi went above and beyond to make my wife and I happy. Wife's car went in for service and he wasted no time finding is a loaner car until the repairs were made!! My next purchase WILL be from nick!

Amanda Guchereau

8 de jun. de 2015

Bought a 2014 Traverse from Best and our salesman Nick was so wonderful. He helped us get exactly what we wanted at a great price. Definitely recommend to go see Nick if you are looking for a car.

Dwayne Meyers

8 de jun. de 2015

I got a card in the mail about BEST wanting to buy my Trailblazer. I bought it from them, so I wanted to see what they were talking about. Mr. Juvernia Smith told me i was going to get a great deal and I did. I love my new Silverado. He was very truthful with me and I am very happy.

Klslelrl

20 de feb. de 2015

Went on false info. When I expressed option I was yelled at. After first salesman leaving before I got there and selling the car just before I go also my child too. Odd on same day. Never once said sorry. Go somewhere else.

szielie

1 de may. de 2014

I've got to tell you, I am not fond of buying vehicles or of dealerships in general, but Best may have changed my mind. I had the opportunity to buy a vehicle from them, and the task was almost effortless. I found the vehicle I wanted and everything went smoothly from there. I seriously cannot think of anything that Best could have done better. From now on, when I am tasked with buying a vehicle, Best will be my first & only stop. Ask for Carissa, she's wonderful!!

BlackNGold

16 de abr. de 2014

I had a stress free car buying experience at this dealership. The staff is friendly and very informative. I found this car on Cars.com and when I emailed about availability, Bobby reached out to me in a timely manner and was very helpful. I set an appointment, came in for a test drive and was out the door in my new vehicle in under 2 hours. I will definitely be back for service.

Hot2Trot

21 de feb. de 2014

Just purchased my second vehicle from Best Chevrolet, and I will go back when it's time for a 3rd. The staff, salesman, and finance people are knowledgeable and easy to work with. This dealership is a one-stop shop for purchase and also to service your vehicle. They have a great selection of cars, and above all are honest. I will continue to come back here because you don't get the run around like other dealerships.

LuvTomBenny

14 de ene. de 2014

Stay away from pre owned lot - Jamie and Karrissa will say anything to gain your business. I asked repeatedly that my used SUV be certified and was told sure no problem "I will do anything it takes to gain your business". Then after sale "well that was with original price". Jaime lies like a child - has no effort in his excuses; Karissa will do what she's told and has no personal feelings towards her customers. Stay away from this place or make dang sure you get all their promises in writing - Mr Benson should be ashamed of this place!!

Herman the fisherman

9 de dic. de 2013

We had a great sales experience at Best chevrolet. Our salesman was very professional and wasn't pressing us to buy. We are still in the market for a vehicle and has put Best Chevrolet at the top of our list.

pault

27 de oct. de 2013

Sent an inquiry about an used truck. I was told that it didn't. Pass machanial inspection. So they were getting rid of the truck. Then a week. Later I get a phone call asking when I can come. Look at the truck.

americnharlygrl

19 de ago. de 2013

Sales staff was completely Unprofessional. we put a kink in their price tag, they didn't like it. So we told them we liked our Camaro. We didn't have to have a new truck if the price wasn'tright. So they did what they had to do to get the price where we wanted it to be. The G.M andhis staff walked thru the showroom with an attitude though. The next few times we had to come in we never got so much as a Hi or what can I do for you. Never got acknowledged. I would never recommend this dealership. We bought our Camaro at Puyallup, I would go back there again.

amberg1

15 de jul. de 2013

My family has been on the road for a week, starting in MD. I noticed a large pool of oil under my 2010 Suburban as I was preparing to leave New Orleans for Houston. I headed for your dealership hoping that we could be seen for a diagnosis with no appointment (and hoping we wouldn't have to hang out until Monday for a repair). The service manager was able to have the truck looked at almost immediately; happily the problem was only a loose oil filter. We were only charged to add 2 quarts of oil and we were back on the road within 45 minutes. I want to thank the service department for helping us so quickly and turning what started as a very bad morning far from home, into a good service experience with your dealership. If I lived in the area you would have gained a loyal customer today.

NoSaintFan

28 de jun. de 2013

Thank you Best Chevrolet for the Great Experience! It so easy. I spoke with Bobby F and scheduled an appointment. I was greated by Carrissa Jones and purchased my brand new Chevrolet Traverse. Jody and Wayne explained everything completely, and CJ in Finance had my paperwork ready with in 30 minutes. I am a completely Satisfied customer and will send many people to see you.

RickyB

2 de mar. de 2013

Best chevrolet made it so fun and easy to purchase an automobile. Thanks for the enjoyable experience.

HappyNolaChick

31 de ene. de 2013

I recently purchased my new car from this dealership and was exceptionally pleased. Chris Klotz was very helpful and made the process easy for me.The manager Bruce also made me feel important. I highly recommend this dealership to anyone in the market to purchase a car.

SoccerMom

13 de nov. de 2012

I called Chris Klots a couple of weeks ago and from the minute he picked up the phone, he was very attentive to my needs and i could tell he wanted what was best for me! It was nice to meet a car sales guy who wasn't looking out for himself. He even called me after I bought my Tahoe to make sure I didn't have any questions and he helped me set up my first service appointment. He really worked with me to get my financing in order and he got me exactly what i wanted for my trade (The finance guy worked really hard also). I already told my friends and family to go to Best Chevrolet and now I'm telling everyone about Chris! If you don't want to be hassled and want a guy who actually cares about what you want, call Mr. Klots.

MJ Sessions

10 de nov. de 2012

I read reviews of this and every other chevy dealer and I decided to write a review cause reviews are obviously from people who were probably half wrong or not so nice them selves. I shopped the other stores and Best was. The Best. Was up front and to the point. Haggled a little over price and trade and very quickly got the deal I wanted. Was in and out. Got a follow up call and my salesman did everything he was supposed to do! So don't believe everything you read. They are as good as they come! Highly recommended!

Veryfrustrated

9 de nov. de 2012

Nice people but I dropped my truck off right when they opene at 7 and waited two hours for an oil change. It's everytime too. I always give second chances with this dealership but its everytime.

boat lover

25 de oct. de 2012

was interested in purchasing a chevy avalanche. was working on the deal for almost a week.countless calls and going in circles with the salesman and finance managers. also vehicle had some repairs needed that the dealer refused to do. than i get a call saying they sold it. and numerous times they tried to get me to buy something i did not want. why do i want to pay for something i dont want? poor service and poor business from the dealership.

LUVMYPRIUSC

27 de may. de 2012

I purchased a 2011 Corvette Convertible from them.The car itself is fine and the price I paid was fine.The problem is with their in-house Title Clerk and other admin type folks. In short they are incompetent and cannot follow even the simplest written instructions.The salesman is very personable and repeatedly apologized for his co-workers but the fact remains that it took them 3 full months to get my Title and paperwork straightened out due to their mistakes.I spent almost 1 week of my time and several hundred dollars unnecessarily because of these folks.I will not be a return customer.

koolkid

28 de nov. de 2011

Best Dealership Ever! Very great prices and they work with you very well to get the price and car you want!!!!!! Bought 4 cars and all were the exact ones i wanted!!

shrayawilliams

6 de jul. de 2011

The first time I called the dealorship I spoke with a gentleman by the name of Hosea who was friendly and took all of my information but never called back. The following day I spoke with Lynn and explained what happened. At the time I did not recall the first gentlemans name. Lynn took my information and called me back maybe 20 minutes later. Not only did he have the vehicle I was looking for but he was going to beat everyone's price by $2000.00!! Maybe an hour later Hosea returned my call with the same information. I chose to work with Lynn because even though he had no idea whether or not I was serious about buying a vehicle from him, he was serious enough about his job to take the time to research my wants and call me back promptly. He was courteous and friendly. He is definitely an assett to your organization. Shraya Williams

pdinh

30 de jun. de 2011

Mike was very efficient, courteous, and friendly. He was attentive but not pushy. Thanks to him and the manager, I have a great Avalanche with a great price. Overall, this was a plesant experience and would recomend Best to anyone.

Aminn

14 de jun. de 2011

The employees are helpful and efficient. Blaire answered all of my questions and concerns and Ivan made sure I understood all of the financials and warranties.

lambertd1799

12 de jun. de 2011

I was very please with my purchase of the Chevy Cruze. Mike was very informative and listen to my needs and wants which was very important to me. I really felt comfortable through the purchase process. ThanksDaniel Lambert

jaydensmom10

18 de may. de 2011

I had an amazing experience choosing my new SUV.The staff was so friendly & I was able to take my 4 month son and fit his car seat in and make sure he was comfortable, Chris was every friendly and I will be looking forward to dealing with him & best Chevrolet again!

hareyd2900

18 de may. de 2011

Went in looking for the new silverado 1500 LT. HOwever, I ended up finding a 2010 silerao 1500 LTZ on the lot with 7500 miles on it for about the same price. Was able to talk em down alittle and got it for 31,180 after tax title and licence. Good dealing with them.

LAMatherne

9 de feb. de 2011

In today's world it, is unusual to deal with any sales person and walk away feeling good about the encounter. My dealing with Sheldon was a pleasant exception. From the first moment until my new Equinox was delivered, Sheldon was a true professional. Sheldon was very knowledgeable, helpful, and helped me arrive at a deal that I think was fair to all parties. Also, the Sales Manager and the Finance Manager were professional and help make the entire process a pleasure - I will recommend BEST Chevrolet to my friends.

minirob667

4 de oct. de 2010

Very pleasurable buying experience. Customer service was friendly and all questions were answered promptly. Internet sales staff and finance personnel were extremely friendly and the vehicle was competitively priced. The dealership displayed satisfactory work quality. Recommended dealer!

AnonaWF

12 de jun. de 2010

I was prepared for the "miserable" task of purchasing a new car. From the moment I spoke to our sales rep - the experience was AWESOME! I loved the rep, the staff and the dealership for making this a truly wonderful experience. Can't wait to go back and get a vehicle for my husband. I would recommend this dealership to anyone who is interested in buying a vehicle - I was treated with friendly, respectful care and have to say that in my many years of purchasing a vehicle (married 41 years) I have never, ever had such a feeling of getting the best price and service! Thanks Best Chevrolet and Chris Klotz!!!

dstromain

11 de jun. de 2010

The more I drive the car the more I like it. It gives me great gas mileage,it is comfortable, and so far reliable. When I went looking for the car at the dealership, I did not feel any pressure from the sales associate. I would recommend Best to anyone looking for a car.

magnific1

5 de feb. de 2009

Purchased one truck from them a year and a half ago. Were a bit hard to work on the price on that purchase, but eventually came to terms we could both live with. Recently took the car in for service (warranty work). The tech looked at the trunk and said they had to order parts, and it was best to schedule an appointment. So I scheduled an appointement for one week later (they said they only needed 2 days to get the parts). When I dropped the car off everything seemed fine. But later that day I call to see if the car is done, they say no and they need it another day. Next day they call my wife and as "whats wrong with the truck?". I immediately call them and try and find out what is going on, when I finally talk to someone, they say that they do not have any idea why the truck is there and have no parts for it. They actually blame me for not calling before my appointment to check that the parts were in. When I go to get the car (not finished, but they had it for 1 1/2 days), the service guy is very rude to me. Well that's enought for me with this dealership. I a just ordered a car from them two days before, so I go into talk with the GM to tell them that I am cancelling my order for my new car due to the lack of respect for the service department. He is rude also, saying that I can not cancel my order (this car that I ordered was NOT going to be built for 3months!). I tell him I am not argueing with him, and what to cancel my new car order and get my deposit refunded. He says no, all deposits are non-refundable. Fine I say, show me in writing where it I signed anything in writing where it said that, he says he can't but they are not refunding my deposit. I leave and stick my credit card on them, as i charged my deposit. After two months, they finally agreed to give my deposit back, only because my credit card refused to pay them. What crooks.

lori0275

31 de ago. de 2004

The first night that we went in we dealt with a salesman that was willing to help and work with us. It was late when we arrived but agreed that we wanted to purchase the vehicle. All the paperwork could not be finished that night. They asked if we could return the next morning. Due to work schedules, we agreed to come the next day, but it would not be until six in the evening. We arrived at 6 exactly. We were greeted by a different salesman than the one we dealt with the night before. He then tells us our paperwork is not complete that we need to come back the following day. I refused since the cosigner was coming to sign the papers from a distance. After about an hour, they brought us back to sign the papers, none of which we agreed to the night before. All kinds of extra stuff was added into the total, none of which had been gone over with us. Now 2 weeks later, they are calling with a problem with the contract. Rude messages have been left on our machine, completely unprofessional. I wish we would have been able to keep our original salesperson he seemed honest and helpful. Obviously, the second one was trying to get his cut in the deal for telling us hello. Everything seemed as though we were a problem because we wanted it done that night and and it was all very rushed. Not something you would expect from a company that wants people to buy their cars.