Mike Cicio

5 de nov. de 2016

The Bev Smith Staff always goes above and beyond from your initial vehicle purchase to the maintenance and care during ownership. I purchased my first Toyota Celica GT in 1994 from this dealership and most recently a 2016 RAV4 Limited. Thank you again Mike Ranaldi for making my wife and I feel like family. We will continue to be loyal customers for years to come.

Phebe Coffman

4 de nov. de 2016

Sean was very helpful and Megan was so courteous and nice.

ravya23

3 de nov. de 2016

Good place to take your car for services and to buy a new or used Toyota trucks, mini vans, suvs or cars. I cannot wait for next services.

Jim Smith

29 de oct. de 2016

Everyone took care of us, thank you. The process was a lot faster than the last time. We were given a very low interest rate, which is good. People took the time to work for us. It took team work to put everything together, but they did it. I will purchase all my cars from this dealer. I have to mention that the staff spent all kinds of time setting up all the goodies and teaching us how to use them. THANK YIU !!!

YOLARACUENTE

28 de oct. de 2016

From the time I arrived I was treated with curtesy. THE ASM conducted an inspection (walk around) and my vehicle was prep with plastic on the seat and moved to service. Tyler the ASM called the cutesy van and arranged for a ride home. At the end of the day Ted the cutesy van driver call me for a ride back to the dealer. When I arived at the dealer my vehicle has been service and completely detailed. It was a fantastic job I received many accolades from friends and neighbors regarding how nice the truck look

Starock78

28 de oct. de 2016

Kimberly was awesome. Very professional. I was in and out in no time. She was sure to answer my questions and was so courteous. Great asset to your organization.

Mike2321

28 de oct. de 2016

Nick is One of the best sales men I have ever had the pleasure purchasing from. He went above and beyong for us! The whole team at bev smith was excellent!!

Aimee Alfonso

28 de oct. de 2016

Tim Seymour went thru all the paper work explaining everything.

Bud

28 de oct. de 2016

Excellent, high quality service with attention to detail. My 4Runner was returned to me quickly and much cleaner than when I dropped it off thanks to the complimentary wash! A very pleasant surprise. Great people working at this dealership; especially my service advisor, Tyler.

Iris01717

21 de oct. de 2016

After sitting all day at the dealership letting them know from the beginning what payments i can afford ,they did credit check I signed tons of papers ,I drove my new car for a week and went back to pick up items they owed me came to find out that my payments were way higher then what i signed for, ended up leaving in my old car.ALERT!!! Customers HORRIBLE customer services.Very humiliating and embarrassing to family and friends.

Felix Hernandez

5 de sep. de 2016

I was in on a recall and the people they have working for them are theives. My CD case was stolen from inside my truck while in their possesion and they basically tell me too bad. Manager said he looked around but did not find anything. Total garbage. Never go for anything there. They do t care about any of your personal property, they just want your money amd dont care what their employees do to your stuff.

Brooke

28 de jul. de 2016

They only know one way to sell !! High prices high pressure !! Ken nunez the manager is a two face dirt bag he told me a price and when i went to the finance guy it wad much higher and would not change it back

Rebecca D Jenkins

8 de jul. de 2016

Stan Rumowski is the consummate professional. Not only did he explain to me the needed attention in layman's terms, but actually took the time to show me the necessary concerns and repairs. I appreciate his attention to detail, personableness, and professionalism. He is definitely an asset to your organization!

Brian

29 de jun. de 2016

Very well organized service department. Got me in and out very quickly, service rep sean was very helpful and professional

Lmmlexytech

27 de jun. de 2016

Sean helped me and he was great and so honest about what needed to get done on my vehicle. Very attentive and checked in with me while I waited .

C. L.

23 de jun. de 2016

This has been a pretty crappy month for humanity in general, but sometimes a little kindness makes things seem ok. My good experience was a team effort - the service advisor gives off positive vibes, the receptionist let me borrow a pen, the nice parts guy wrangled me granola bar from the cashier, and the cashier was cool even though I didn't remember to mention in advance I had a coupon. My experience at your dealership made a bad day sort of good. (Can you please stock some healthy snacks in the vending machine?)

First_time_carbuyer

21 de jun. de 2016

The staff were courteous and not pushy. Chris (the associate I worked with) helped out in trying to find the best option and worked to get a great finance offer. We looked at both used and new cars, and I purchased a new car because the incentives were better. This was the first time I bought a new car and the experience was easy. I have since brought my car to be serviced and Tyler is the person I recommend you set an appointment with.

Tacoma2016

18 de jun. de 2016

Patrick England is a great member of Bev Smith. He took his time and again was able to put me and my wife and new vehicles the same weekend. He went beyond all measures to provide us with what we wanted. Mike was great as well completing my deal and Joe for completing my wife's car.

Lenny Smallacombe

16 de jun. de 2016

Purchased Toyota Guard when I bought my 2014 Toyota LE. I went to dealership for Oil Change as light for service came on. I was told I did not need oil change too early but needed a tire rotation. I question paying for the service as I have Toyota Guard. The young man was polite and told me it wasn't cover but could speak with a mgr. I did not but read a large sign about Toyota Guard on glass window in front of one of Bev Smith offices. It stated tire rotations are covered. The term of Toyota Guard coverage may be over but would like a answer. Other wise a nice visit once again at Bev Smith Toyota. Thank YouLenny Smallacombe

Keith L. Jones

12 de jun. de 2016

Service employee was attentive, informative and the work was completed in a timely manner.

PATRICIA HETZLER

11 de jun. de 2016

I came to the service dept. to have my battery checked out and it was done and I was on my way in an hour. Sean took care of me and he couldn't have been nicer.

Ralph Burns

9 de jun. de 2016

15000 mi service done in a timely manner. Complimentory car wash included, but we declined due to the rainy weather we were having. Tech complimented us on the clean condition of the vehicle.

ED BAKER

7 de jun. de 2016

SERVICE DEPARTMENT GETS OVER BOOKED ON SATURDAY AND THAT MAKES THE TIME I HAVE TO WAIT A BIT LONGER, NOT REALLY A BIG DEAL, BUT MIGHT DROP OFF NEXT TIME.

Madolyn

2 de jun. de 2016

I bought my 2013 Prius V and have taken it in for all maintenance at Bev Smith Toyota. I have consistently received excellent service. I deal with Stan in the service dept.-- he is courteous and helpful. When an engine seal problem arose, the lifetime warranty took care of the problem. This is the third car I have purchased from this dealer and expect to purchase the next one there, too!

Elizabeth H.

31 de may. de 2016

While planning an impromptu trip, I had to get an oil change immediately and didn't have the time to make an appointment... Luckily Toyota took me in and had my oil changed and my car serviced in no time.

Cherie

22 de may. de 2016

I was treated well. Service guy did his job well. Rest rooms were clean. Although the wait timewas overly long, I was given snacks twice during the wait and refreshments. On the whole, I wassatisfied.

Eric Steele

20 de may. de 2016

Tyler Johnson has always provided excellent service. His courtesy and efforts towards customer satisfaction are the chief reasons I drive the "extra miles" for service at Fort Pierce Toyota. I recommend Fort Pierce Toyota to my friends who are in need of Toyota service on a regular basis and further recommend that they ask for Tyler specifically. All have thanked me for the recommendations and all have been happy with both Mr. Johnson and the service provided. Congrats on a good service department and on a great employee.Eric Steele2013 Toyota Avalon

2016 Camry from Bev Smith Toyota

19 de may. de 2016

Purchased a new Camry from Bev Smith Toyota. My salesman, Pierre, was very helpful in demonstrating the new features of my new vehicle. I have purchased several other cars from the same dealership and from the same sales person.

Carlos Villanueva

18 de may. de 2016

My salesman Chris Jaramillo was very personable and professional. He was able to answer any questions regarding the purchase of my new vehicle, and provided excellent customer service.

Avalon 1

12 de may. de 2016

your service advisor Stan Rumowski was great. He not only explained everything in detail, but had the car ready at the time quoted. He always seems to do what he claims. Good Man!

John Fox

11 de may. de 2016

The service was fast & reliable. Sean was a great help & got me what I needed. His communication was clear & effective.

Jessica Martinez

10 de may. de 2016

Amber, our sales person, was so knowledgable and sweet! She not only helped us get a wonderful, vehicle (Toyota Sienna 2016) she was also amazing with my children and kept them occupied while I went over the paperwork. I have found my favorite car dealership!

Skytrooper

9 de may. de 2016

I would not take my 2015 RAV4 anywhere else but Bev Smith Toyota. People are friendlyAnd knowledgable. The work completed was excellent and I think the price was fair.

Karen

6 de may. de 2016

I have always been happy with Bev Smith when they service my car. Great people to work with in the service dept.

Phyllis Matflerd

5 de may. de 2016

Everything was fine, service,politeness, and workmanship.

The Gunmother

3 de may. de 2016

Bev Smith Toyota HONORED a verbal commitment to me that cost them over $1000! Unheard of in todays world of corporation owned dealerships. Ah, that's right, they are privately owned with responsible ownership. Thank you Bev Smith. Luv my car.

Lesley

30 de abr. de 2016

My repai representative, Stan is the best in St. Lucie county. He knows how to take of his customers. I never have to ask what is needed, he always knows. He knows me by name & face.

James White

29 de abr. de 2016

We like Derek and Pierre they help us a lot. Derek went all Day without lunch to help us.He will make a good salesmen. Thank you so much for the time he put in.

nate streitman

28 de abr. de 2016

came back for service after a bad experience some time ago, this time met Brad service Mngr and Stan who made me a costumer again.

Chinetta

27 de abr. de 2016

My family and I have trusted Bev Smith Toyota with the purchasing of all our vehicles. They never fail to meet the excellent expectations and standards that keeps us coming back. Jeffrey Styles is our sales person and he absolutely rocks!!! However, I have yet to meet a salesperson, receptionist, maintenance worker or greeter that has let that standard of excellence down. My dad is on truck number three and I am on Vehicle number two!!! We love the service of Toyota. My sister is on her first Toyota and is ready for the upgrade!!! I have recommended all my friends to Bev Smith Toyota! If anyone asks me where my loyalty lies...Bev Smith Toyota!!!!!

pslbas

24 de abr. de 2016

Good service not long wait will be back in 6 months. Friendly people who didn't try to sell me anything not needed. Reviewed summary which confirmed no extras needed at this time

Lyn

21 de abr. de 2016

I had warranty work done on April 4 they said it was the safety items to the shifter. I wasn't having any problem. Then today the April 21st it wouldn't shift out of Neutral had to have it towed to Bev Smith Toyota. They said the cableto the transmission was disconnected and needed to be replaced end it would cost us $450. To me it seems strange that it happened just 16 days after they were done.

Luz Cardona

20 de abr. de 2016

I was quickly approached by Yuchin before I made it to the dealership entrance. She was friendly, outgoing, and conducted herself like a true professional from the start to the very end. I was also assisted by another sales associate, Rudy who was very helpful. Rudy/Yuchin worked up a deal that I could not refuse. I traded my 2000 Toyota Camry for a 2011 Toyota Camry. I love my new car, and I feel so elegant driving in it! I would definitely recommend Toyota to all my friends and family! Many thanks to Yuchin, Rudy, and George in Finance. Thank you for making it happen! I am employed with the BBB and proud to say that Toyota is an accredited business and has an A+ rating with us.

Steven McWethy

19 de abr. de 2016

The best thing about this dealership is the people that handle service. I have never been disappointed or unhappy about my service. I like the concern for the customer not just getting the job completed.

Kent Gilmore

18 de abr. de 2016

My service visit was prompt, personnel attentive, vehicle was serviced as requested and returned clean in a very timely manner.

Maria Nivar

13 de abr. de 2016

Very nice dealer and sales are a plus. I will buy a car again and again in this dealer . I like the way that the salesman treat us.

Cjb1

12 de abr. de 2016

Even though I had a different service man. Stan told him to treat me well. Which he did by getting the best price for all of that needed to be fixed

Meaghan Billemeyer

11 de abr. de 2016

Mario was a huge help.He stuck with us all day till we signed the deal on your brand new Rav 4all the staff was friendly and very helpful working out a great deal for us.THANKS BEV SMITH TOYOTA

Pat

9 de abr. de 2016

First time for servicing of new vehicle. Great service. Very positive experience

Richard Schichtel

7 de abr. de 2016

Bev Smith Toyota keeps My 2004 Prius Running GREAT

PT2016

6 de abr. de 2016

I've been a Bev Smith customer for 10 years. Decided it was finally time for a new vehicle. Everyone there was wonderful (yet again). Would only buy from them. Joe Cleri went above and beyond his duties to make this transaction absolutely perfect.

Dentguy

4 de abr. de 2016

Great experience, best dealership in fr pierce...definetly referring all my friends. The whole staff was totally professional, from the general manager all the way down to the detail department.

Belloviagi

1 de abr. de 2016

Excellent service provided by Ms. Mybel Mora. She was exceptional, professional and caring. The kind of employee you want to keep on board. Please let her know, it is so important to let your good employees know what an awesome job they do and how they make a difference for the company's day to day business interaction with the customers. It is the reason I keep going back to Bev Smith to lease my vehicles. Overall you do provide great service. Thanks!!

Joe McKinley

1 de abr. de 2016

Smooth buying process. All questions quickly answered.

David Henrichs

28 de mar. de 2016

The service representative Fred Madorma was very good with my wife and me in explaining what needed to be done and helped us to get it completed. Very happy with the experance

T Michael Garrison

27 de mar. de 2016

Tyler Johnson is the best resource you have at Bev Smith Toyota. He listens to his customers and responds accordingly. He is the reason I have my car serviced here.

hart2hart

25 de mar. de 2016

The people are courteous and pleasant. From my sales man Jor Cleri through the members of the service department our experience has been a rewarding one.

JG

20 de mar. de 2016

I have used toyota vehicles throughout my life and currently have 2 toyotas that I do service at Bevsmith. As I took a maintenance plan with my RAV4 purchase I have to do my oil-service changes at Toyota- A real foolish decision I made.I came for a regular oil change on last Monday from work during lunch break and waited 2 hours to finish my oil change. Fine. The work was done and my car parked outside garage lot. It took 35 mins to pull my car from garage lot to me. The reason they told was that the guy who attended me was on lunch break. He needs to release my keys. What a xxxxxxxx !!. I had to wait that extra 35 mins as he was on lunch break.OK.I drove back to work and back home and on the way I noticed my signals not working. As you know it's so dangerous to drive in highways and heavy traffic without signals and lights. I went back to Bevsmith and told the problem. They behaved as if like I did something wrong and told they will take a look and nothing can happen to signals or lights with an oil change. I understand that. Anyways they took it inside and did something it started working. They had no explanation for what happened.I went home and next day morning driving to work, my vehicle engine lights, traction and 4 wd lights came on and car was engaging into 4 wheel drive, and transmission not smooth. Again for THIRD time I went back to Bevsmith and explained the problem. The service manager told nothing can go wrong with an oil change and if any repairs I will have to pay for it. OK.See, I came for an oil change and now I am having all the issues. They took it in and after an hour a lady came and told everything is fixed. I asked what was the issue and she told" ONE of the pipe/ hose WAS NOT CONNECTED ". She did not tell me anything else and told I can pick up my car. Gave me no paperwork. I even didn't see the manager.How IRRESPONSIBLE a service can go from a professional Toyota dealer!!!. They behaved as if like I did something purposefully. The guys could not figure out even after I took it back the second time. Very bad service and customer care. I never want to go back. You guys should understand that we pay for all the services, and we are not getting any free favors from you.

ralph witzig

20 de mar. de 2016

Thanks for the great job in replacement of my battery.

Mom

16 de mar. de 2016

I'm very happy with the service. I had an appointment , they started on time but it took almost three hours. I think they need to work on their time a little. I'm very patient so it help them :) Beside that I'm very satisfied so far.

mona webb

16 de mar. de 2016

I enjoy my experiences with Bev Smith Toyota because of my service advisor Stan! My family and I trust him and the decisions he makes concerning my vehicle. Thank you for having him as an employee. Mona Webb

John R Adams

15 de mar. de 2016

Appointment was on time. Service tech advised that some service I thought was needed was in fact not needed & gave explanation why. Answered all of my questions.

Nick

14 de mar. de 2016

It was a pleasure working with Mike Ball, our salesman. He was very attentive and responded to our needs even on his day off.

Alex Hernandez Rivera

12 de mar. de 2016

They are so authentic, punctual and fast. Everyone is excellent with the customer service. The best dealer.

Joseph R. DeJesus

10 de mar. de 2016

The customer refreshment area can be improved to always have cups and covers for safety and pleasurable drinking.

CODY LEI

29 de feb. de 2016

Awesome place got what i wanted for the payment i could afford

Aimee Alfonso

5 de feb. de 2016

was happy with the service, The person that helped me was very nice and attentive.

Peter J. Cotter

4 de feb. de 2016

Stan is excellent to work with.I so want to trade in my 2015 Tundra and upgrade to a 2016, but am too underwater.

Jan

4 de feb. de 2016

Was treated as a valued customer. Negotiations went well. All aspects of the sale were top notch.

Patricia Downey

4 de feb. de 2016

I received wonderful service from the woman that sold me the car...Ms. Mybel Mara.I also was struck by the friendly way the other employees treated me...and answered my questions and took time with me to be as helpful, as possible.When l bought the car, there was a good size mark in the paint, on the bumper and it was repaired very well and not just treated like a scratch.

tardis511

27 de ene. de 2016

as usual, Stan got my car looked at quickly when I had an indicator lite go on...and my car came back clean

Breakdown on the Highway

23 de ene. de 2016

I limped into this dealership unannounced with a very serious leaking transmission cooling line. The service staff was upbeat and worked me in to get the problem resolved. I was even able to get an oil change and tire rotation done. Due to a parts backorder they supplied me with a courtesy rental car so I wouldn't be without a car for several days until the part arrived from the toyota distributor. I was really impressed with their great positive attitude and efforts in getting my 4Runner repaired so I could continue on my journey north to my home in Maine. Great experience! Keep up the great work!

Lynette M

22 de ene. de 2016

I give the dealership service department 5 stars because of their outstanding customer service. As a small business owner, I know that making customers feel important and valued is the key to continued success. Reputation is everything in our small, but growing community. I would like to take a moment to highlight customer service representative Stan for his ability to anticipate his regular customer's needs and service desires. His personal presentation puts the customer at ease, and his kind delivery keeps things in perspective. He is a champion for your organization.Lynette Marraffa

olmesbob4

20 de ene. de 2016

I rate the service excellent. I have all service done here and have never had a problem.The free car wash is amazing. My car was fairly dirty inside and out. When they brought it back it looked new. I cant believe what a nice job they did and free. My experience was excellent. Would recommend to anyone. Also, let me add; My low pressure tire light came on while I was in Stuart. I stopped by Bev Smith Kia and they took the car right in and checked all the tires, eventhough this is not where I bought the car. That's what I call good service.Thank you Bev Smith Kia.

Charlie

16 de ene. de 2016

Dealing with Bev Smith for over ten years, would never take my Camry anywhere else, Stan the service writer was very helpful, very pleased with all aspects of my dealings with Bev Smith Toyota

Cynthia Costigan

12 de ene. de 2016

Overall very satisfied with my maintenance service.

Diane livoti

9 de ene. de 2016

Excellent service. Did not wait long in waiting room. Complimentary snacks and coffee appreciated.

Joe

9 de ene. de 2016

Overall very great. Friendly people and good atmosphere

Phil Giallanzo

9 de ene. de 2016

It was great I just did not like the service manager Bradley

bluelady

8 de ene. de 2016

The men that took care of my car and me were courteous. No problems at all. This is my second camry and have never had any problems with the employees.

James Hauke

8 de ene. de 2016

Wish you would have had a regular tv station on the tv.

Tallblonde

7 de ene. de 2016

Coming from Indiana and had engine light come on! Called service dept. , got me in immediately and even made the repairs! Tim, Customer service rep, was extremely helpful. We were even served food. This company definitely has excellent service and seems to really care!!! Very professional and highly recommend this company! I would definitely recommend buying a car from them!

Frank G Takacs Jr

7 de ene. de 2016

I had my RAV4 in for the first maintenance Check.It took long but I am not your only customer.

zerocats

4 de ene. de 2016

My only negative would after making an appointment to have my oil changed it was a 2 hour and 10 minute wait. How do I go about speeding this up?

Silverfox

1 de ene. de 2016

We met a new service rep Carly this time, learning that Ed Criswell had left and moved to the Carolina's. We had dealt with Ed for over 6 years. Carly as a newcomer proved her value to us and to your dealership. Look forward to a lasting friendship and professional partner in Carly. The Janczewski's

Bill k

24 de dic. de 2015

Took my car for a 15000 mile factory maintance. All went well until my right rear tire came off because the service department failed to tighten the luge nuts and the tire came off. Luckily I was in the lot just before pulling onto US 1.

Jerry Decker

22 de dic. de 2015

Courteous, professional service personnel with work performed in a timely fashion.

bruce t kitson

21 de dic. de 2015

fred was great! the service was performed as promised and was completed before the estimated time. this survey is very poorly designed and explained but the service provided by bev smith toyota was excellent.

Joe Thoma

21 de dic. de 2015

You guys do a good job on servicing my vehicle every time.

robert johnson sr

17 de dic. de 2015

the service requested was completed to my satisfaction.

Jean K

16 de dic. de 2015

I get excellent service on my car as alwaysFriendly knowledgeable people in chargeClear explanation of the chargesNice waiting room with complementary food & drink

megcartoyota

16 de dic. de 2015

The service was great. They let me know how long everything would take and came to update me throughout the process. They were honest and upfront about what things needed immediate attention and which ones could wait longer.

aburns1203

16 de dic. de 2015

Make an appointment and the service goes very quickly. Wonderful service. Helpful staff. Easy drop off and pick up service. Waiting area is comfortable and clean.

bamrep

13 de dic. de 2015

Repairs were made promptly. Received ride home for the 3+ hour repair and was picked up when the job was finished. Carley, in service, was very personable and professional.

Mark Hammer

11 de dic. de 2015

My service advisor Stan was very professional and courteous. As a long time customer he is certainly one of the best we have dealt with over the years. Stan is a fine ambassador of Bev Smith and he deserves to be recognized and rewarded for delivering outstanding customer service. He is an admirable role model.

patwatson263

10 de dic. de 2015

I dealt with Patrick England throughout my buying process. I appreciate the fact that he listened to exactly what my needs were in the purchase of my new Tundra. He paid attention to the details I outlined and delivered my Tundra with the exact specs I wanted. It was a refreshing customer service experience from Bev Smith Toyota.

Patrick Watson

10 de dic. de 2015

I dealt with Patrick England throughout my buying process. I appreciate the fact that he listened to exactly what my needs were in the purchase of my new Tundra. He paid attention to the details I outlined and delivered my Tundra with the exact specs I wanted. It was a refreshing customer service experience from a car dealership.

Kathleen Bartel

9 de dic. de 2015

I'm very happy with the Repair of my RAV4 and with the customer service I received. My RAV4 is in perfect condition inside and outside. Little scratches and other problems were taken care off. The personal were wonderful.

cflighter

1 de dic. de 2015

Had 5k service done and was pleased with time that it took as well as thoroughness. They also washed and vacuumed vehicle to boot.Stan was great,

JSG

1 de dic. de 2015

We are beyond pleased with our service and Highlander from Bev Smith!! We have been to quite a few Toyota dealerships over the past several months and walked away extremely frustrated! A friend recommended we go to Bev Smith. My husband called and spoke to Ron Gajraj. Ron was fantastic and after getting off the phone with our wish list, he called back not long after and said he found a car for us! He said it was a 2015 in Tampa, but if we want it they will bring it to their dealership. Once we went to Bev Smith, we sat down and met with Mike Ranaldi. Mike was fantastic too! They all worked with us on meeting our needs! After the sale was finalized, Mike went through all the bells and whistles on the car so we knew how everything worked! The entire team at Bev Smith Toyota was fantastic to work with. We felt like they truly listened to us and what we wanted and worked with us to make it happen! We will absolutely go straight to Bev Smith moving forward. We will not waste our time with any of the other dealerships. Thank you to the entire team of people!

Kenneth C. Stevens

27 de nov. de 2015

Excellent service from a very friendly and professional staff.

Russell Bourgault

27 de nov. de 2015

Our salesman was excellent. He made every effort to get the deal we requested and more.

james beverly

26 de nov. de 2015

wally my salesman and bob his team leader were a pleasure to deal with

Nancy Comparato

24 de nov. de 2015

Best car buying experience we ever had, easy going no pressure.

PDE

21 de nov. de 2015

Wilfred was very helpful throughout the purchase process. I purchased my first Toyota in 1969 My family has owned at least 12 Tiyotas since that first purchase. This was one of my best buying experiences.

brian

18 de nov. de 2015

Good I have a new car! The process went quickly there was no hazel Steve was fast and I left with a new car which I very happy. I would recommend you dealership to others.

A very proud owner of a Toyota car with excellent service!!

18 de nov. de 2015

Excellent Service!! Excellent Service!! Excellent Service!! Excellent Service!!

Gary

17 de nov. de 2015

The day I had service, which was early (07:00) was somewhat aggravating due to no one at the parts desk. It took an hour or more before I could purchase and item. The service for the car was fine.l

dreary1304

15 de nov. de 2015

Very friendly, helpful service department. Would recommend for all your service needs. Stan is an amazing advisor. Takes interest in your needs. I have been getting my car done there for a year and a half. Never a bad experience

PAULINE FALLON

15 de nov. de 2015

IN FOR 2 YR TOYOTA CARE SERVICE. TOOK ME ON TIME. SERVICE PERFORMED TIMELY

Andy

13 de nov. de 2015

Great service. Courteous and fair.Inventory was good and sales person Joe Cleri did an excellent job of selling the vehicle. Very impressed. Service and Parts departments do a great job also. Thank you.

monty772

12 de nov. de 2015

the treatment I received was very good, a friendly service.I recommend this place to anyone. and also they had many people that speaks my language. ( spanish ).

EFM

12 de nov. de 2015

Very comfortable waiting room and very helpful staff.

pat46170

10 de nov. de 2015

Fred was very helpful with my visit to Bev Smith Toyota on Saturday. Although the routine oil changed turned into a lot of maintenance work for the Rav 4, I was so pleased that the service crew took the time to check everything out and make sure the car was safe to drive. Thank you again to Fred for explaining everything to me and also talking to my husband on the phone so he knew what was happening with the car. Thank you Bev Smith Toyota for the great service!Sincerely, Pat Meinke

River Roamer

8 de nov. de 2015

We had a warning ABS light go off on a recent trip to KY. I tried to reset but it stayed on. I took my 2013 Tundra to Frankfort Toyota to see if it was fixable. After sitting for 4 hours I was told the ABS light was on and the right rear wheel speed sensor was bad. The replacement part was not in stock and it would be several days. After being assured no damage would occur we opted to bring it home for the fix. With two huge scratches added to drivers door that were unexplainable and not on the truck when I brought it in I was livid. Not even a touch up bottle of matching paint was offered. Stan took care of me and my truck in less than one hour and had the touch up paint in inventory. Everyone at Bev Smith tries to do the best possible service. They have proven that to me several times in the past 5 years and that is why I go there. Keep up the good work.

John Robbins

8 de nov. de 2015

Doesn't get any better than dealing with Bev Smith. I know !

Al123

7 de nov. de 2015

I came in to buy a new battery for my Sienna van. While they were installing it my wife and I were just strolling about the new car lot to kill time. We were approached by a wonderful gentleman, Mike Rinaldi who used no pressure or aggressive manner to introduce us to a new RAV4. We had no intention of buying a new car but his very sincere smooth way of introducing us to the idea won over and I drove home with a new battery which was encased with a brand new car.

Eric Steele

28 de oct. de 2015

Tyler Johnson (service) has always done an excellent job for me and this time was no exception. Please extend my continued thanks to him.Eric

carolla man BC

22 de oct. de 2015

It took a long time but, the ending was favorable. Each of the employees were very explicit about the car and the sale eventually took place. I was very happy with your finance man. He handled my problems with ease. I will recommend Bev Smith to my friends. Something should be done to eliminate the pricing dilemma. This would shorten the length of time at your agency and make the customer more comfortable.

Luis Morales

21 de oct. de 2015

Best car buying experience ever, cutomer service by the people in the service department was awesome, Thank you Sam!!!

linda guercio

20 de oct. de 2015

I was very pleased wit the attentiveness of the service department.

Marjorie Butler

16 de oct. de 2015

No problems, very promp , service advisor very good

Jekyllrider

14 de oct. de 2015

This dealer has a great service center. We bring our cars here and they perform great service and don't push unnecessary repairs. The prices are reasonable and they are very thorough.

Sharon Robson

11 de oct. de 2015

My husband and I have traveled 20 miles each way for over 18 years to do business with Bev Smith Toyota. We buy our Toyotas there and have all of our service done there. Service Advisor Fred Madorma and the service department provide truly exceptional service. It is a pleasure doing business with competent, personable professionals who sincerely care about the customer and transform service experiences into pleasant experiences.

Mary Ann

10 de oct. de 2015

Stan R is a fantastic serviceman, he is professional and dedicated to getting customer the service needed. Every time I have had service done on my vehicle he has always made the trip a very pleasant one, not trying to harass me into having something done on my vehicle that I didn't need. He is honest and loyal and he is the reason I will continue to have my vehicle serviced at your dealership.

Pcritter

8 de oct. de 2015

This is my 8 th Car purchased at this dealership it should be obvious we like this dealership Frank has been my salesmen for all the vehicles I have purchased

Andymorris99

7 de oct. de 2015

I can't express enough how impressed we are with Bev Smith Toyota!! Our salesperson Jeffrey Stiles and sales manager Arkellyis are 2 great guys to work with!!

Keith L. Jones

4 de oct. de 2015

Service staff was very polite, knowledgeable and informative.

Richard Tickner

4 de oct. de 2015

My experience in the past and my continued experience with Stan in the service department has always been professional and helpful in caring for my cars. The process of buying a car was facilitated because of the care and interest that I find the best possible fit for me and my wife. Joe was available in time and interest so that I was able to make the best decision for me. Owen explained options thoroughly so I could make appropriate choices. Fred walked me through information on the car and will continue to be available as I need.

exldrvr

1 de oct. de 2015

Came in for warranty enhancement inspection.Was out in 40min.Tim was professional and quick.Good job.Keep up the good work.Thank you team Bev.

joyduncan

27 de sep. de 2015

like the choice of car i was given and the salesman was nice.everyone seemed very friendly and professional I enjoyed doing business at bev .smith toyota

Dorothy brunner

26 de sep. de 2015

Every thing was done on my car that was needed and service was fast and courteous of downside

Jane McGovern

22 de sep. de 2015

I purchased my car from Bev Smith Toyota, but I continue to return because of the customer service and quality of work done on my Camry. I feel that Stan Rumowski has not pushed me to have repairs that I don't need, but makes sure I get everything done in a timely manner. I have a Toyota dealer much closer to where I live, but I continue to drive 60 miles because I don't feel I ever get taken advantage of because I'm a woman that really doesn't know much about cars. I do recommend them to anyone who is interested.

Tim Glennon

20 de sep. de 2015

Could not have asked for anything better. I went in for service without an appointment and was greeted promptly and Professionally and the work was completed quickly and the vehicle was washed. Thanks for the great service.

Maihien

19 de sep. de 2015

Salesman/Finance woman were excellent,formative,helpful,honest....all the above. No other could do what those two there could do what they did that day!! More than love to recommend to anyone we know. Can't wait to bring friends n families there for more cars!!!ask them any questions regarding credits ......... They answer to all. Leaving there with CONFIDENT N HAPPY N STRESS FREE!!!!!'nm

jeep2412

19 de sep. de 2015

went to check on the difficulty of swapping out a lease vehicle after only 9 months ..only took about 4 hours start to finish and i ended up purchasing the new 4runner instead of leasing. this is the fourth vehicle i have purchased from bev smith in the last 3 years and i will be back next year for a rav 4

Carol Price

17 de sep. de 2015

I brought my car in for my 10,000 mile service check. What a great experience it was, from the time I got there and spoke to the gentleman who handled all the paperwork, his name is Fred Madorma, to the time I left I was and am a happy camper. Fred was curtious, and professional , he talked with me before and after and explained what was done , and I was there maybe 45 minutes, that made my day! If every appointment I go to in the future is like this when, I will never mind coming in and I will remain a Bev Smith Toyota fan !

lydia isa moron

4 de sep. de 2015

high pressure sales tactics. no discounts offered on year end closeouts as advertised. Very rude team leader salesman. treated us like imbeciles. we will not buy from this dealer.

Sallykt

22 de ago. de 2015

Feel comfortable trusting Tyler Johnson to guide me and ensure that all service work isdone as needed. Good Man! I feel that he would not suggest having something done tomy car that isn't really needed.

Robert M Robinson

21 de ago. de 2015

I always receive awesome care from their team over all fantastic service

Cory H

21 de ago. de 2015

Great place! Had an awesome experience and they treated me like a friend and not a customer. Can't express how happy I am with their service.

ARC

14 de ago. de 2015

Our sales rep was easy to talk to and explained many details of the 4 Runner Toyota TRD Pro..,.a SUV difficult to find in an ORANGE color. We traveled from Wellington, Fl to Ft. Pierce, Fl to Bev Smith Toyota : the only dealer in possession of this unique SUV......It was a comfortable negotiating experience.

chazkay

13 de ago. de 2015

The service rep could not have been better. Smart fast and thorough. I'll be back. Nice waiting room with snacks and drinks and tv

sunshine123

11 de ago. de 2015

timely and friendly. It was a free visit & check on the car to see if we were treating it well as it is a leased vehicle.

ET9691

10 de ago. de 2015

Great service, everyone was very helpful. Parts department found me the right tires. Installed quickly with no hassles. Would come back again for more service. Everyone was excellent.

jose123

7 de ago. de 2015

They know what they doing. And is like having a family member, helping you. And they keep you inform about the progress. Great job. I am happy.

William C Betts

7 de ago. de 2015

It was great to have quick and friendly service at your dealership.

Sandy T.

6 de ago. de 2015

I have no words to describe how grateful I am to Mr. Steve Gordon and his team at Bev Smith Toyota. This dealership has really opened my eyes to the wonderful people out there who would go out on an arm and a leg to get you the car you want without all the hair-pulling anxiety that comes with making an moderately-sized investment. Everyone was extremely professional and took me on this car-buying journey step-by-step customized to my needs. I wish everyone who bought a car could have the same experience as me because I really felt great after I got my car and all the details were taken care of to the T. If you are in the area, or even if you are not in area like me, please check out Bev Smith Toyota for an awesome car-buying experience. Off to enjoy my ride!

sylmjk

5 de ago. de 2015

I am very happy with my car and the people at Toyota. My car had a 15,000 mile service check up and I thought they were professional and efficient. I always buy my cars here.

Robert38

5 de ago. de 2015

This is the second time buying a truck form Joe Cleri ! He is truly the best salesman ever! He takes his time to make it as enjoyable as possible! I will always see him for future needs and highly recommend him ! Thanks Joe

KUMMERFELDTK

15 de jun. de 2015

I've never purchased a Toyota prior, so me and my wife were hesitant. Once we walked in we felt very comfortable and at ease that we could buy on our terms. We met with MARIO and he setup multiple test drives of vehicle's, and was not pushy, but very informative and pleasant. We left to checkout other products and returned 2 days later without notice. The main reason we returned was because of MARIO, he made the whole car buying experience less stressful and again was VERY informative about every vehicle feature. MARIO introduced us to RONNIE, and OWEN who were able to get us the best possible rate and deal, we received the best offer on our trade in and left with A beautiful loaded 2015 Toyota Sienna. With a great team effort from Bev Smith, we left very happy and I would HIGHLY recommend them.THANK YOU,KENT, BRITTANY

maryn

21 de abr. de 2015

Entire Staff was courteous and pleasant to deal with. Willing to negotiate and very accommodating.The manager Eric Dunn; the Sales Person, Steve Gordon and the Delivery Specialist Peter Wicinski, were very knowledgeable and helpful. Highly recommend this dealership.

Lorraine and Shannon Farley

16 de abr. de 2015

Our family has purchased and leased vehicles for the last 40 years. We've had Jeeps, Oldsmobiles, Chevys, Hondas, Lexus, Nissan, Acuras and Lincolns....the experience at Bev Smith Toyota has surpassed expectations for a new car experience. We were greeted by Nick Grehan immediately and connected with his style of selling and factual information regarding vehicle options. The transition from decision making to finance went smoothly and without interruption. When the vehicle was prepped we were introduced to Peter Wicinski who reviewed the vehicle options and customer service and maintenance departments. We thoroughly enjoyed the entire experience and would recommend this dealership to family, friends and anyone in the market for a great new car experience. We love the new Camry and will definitely do business with them again! The experience was outstanding as well as excellent...5 plus stars

Satisfied

21 de mar. de 2015

Everyone is very polite and understanding. Also the service department. It was very good. Thank you for your cooperation. The salespeople were very helpful and friendly.

Chris

15 de mar. de 2015

Always take my car to Bev Smith for service . It's easy to book an appointment, they're always on time and very courteous. Just had extensive body work done to my car by Bev Smith Body Shop, after being hit by someone else, and that service/workmanship was excellent too. Nothing less than the best with this dealership. Always wonderful!

Anderson Ramirez

25 de feb. de 2015

Tim was very informative and helpful also knowledgeable

Delo5858

22 de feb. de 2015

A no-nonsense deal! This is the second car we bought from Bev Smith Toyota in the past year. Each deal was smooth. The service department is also excellent!

Joseph M. Cicio

22 de feb. de 2015

Great job as always, have been buying and trading vehicles from this dealership for over 35 years and have no issues with these fine folks. They are always there to help :]

Heather

21 de feb. de 2015

Bev smith toyota is an amazing dealership. From the negotiation process to the delivery of the car was the best experience I could've hoped for. Their sales team is very knowledgable about their products. I would highly Recommend this dealership for all of your car buying needs.

Elizabeth Frongillo

21 de feb. de 2015

I am very pleased with Bev Smith's service and body shop, very efficient and courteous. Will be going back for sure.

Al J.

20 de feb. de 2015

This is my second new Tacoma I have purchased through Bev Smith. The sales process was low key and and simple. I'll be back for my third Tacoma in 2017!!!!

Sara Terhune

18 de feb. de 2015

I am very pleased with my service manage Tyler Johnson, I feel he is honest, fair, and willalways take care of me the right way. I am not sure of the quality of repair just yet, need todrive my car a little more before I can make that judgement.

Jary W. Lewis

18 de feb. de 2015

I was just in for periodic service--oil change/filter and rotate and balance the tires. Service was prompt and thorough and reasonably priced. While I was there, I was apprised of Toyota's dashboard replacement program and had my name placed on the list to have that done when the parts are available..

Margaret Seiler

18 de feb. de 2015

Tim Seymour was very helpful and rate him as five star employee.

Dana W. Ciardi

18 de feb. de 2015

Could not have been a more pleasant experience; especially due to the interactions with Fred Madorma (my Service Advisor) and Adam Hamill (the Service Manager.) What was REALLY great is the fact that the dealership price matches on tires! I saved over $80 because they matched a lower price I found at a local distributor.

sherry sherrard

17 de feb. de 2015

Stan always treats me with respect. Never feel like he is trying to make me do repairs that aren't needed we review everything and he gives me cost and order of importance and we work out way thruigh the list. I appreciate the time it takes for him to do this.

Constance Bassile

17 de feb. de 2015

I was very satisfied with the service all the problems were corrected the car was returned very clean and I will continue to use Bev Smith for my service when I do replace my car it will be aToyota and I will get it from Bev Smith in Fort Pearce Florida

Darrell

15 de feb. de 2015

We had a number of items repaired and everything appears to be fine. It was like a new car, clean and all. Our vehicle had to stay over night and we were given an automobile to return home to Sebastian. The repairs took longer than we expected but the wait was well worth it. We bought our Avalon from Bev Smith and have returned for all our repairs.

Sharon from Vero

14 de feb. de 2015

The professional and personal customer service provided by Fred Madorma and his service team are the reason I drive from Vero Beach to Fort Pierce for all of the maintenance on my Highlander. Thank you for taking such good care of me!

Chris R

14 de feb. de 2015

As a long time customer I must admit that things have greatly improved. My service was done within the estimated time, there was no "upsell" on muffler bearings, etc. I had one concern about an indicator light not working. The mechanic came in waiting area, brought me back to see that it was functioning. He was courteous and thorough. Someone came through the waiting area offering chips and snacks, etc. I certainly hope this is the new normal. Great job.

jacqueline Alcindor

14 de feb. de 2015

The receptionist and the service agent were very courteous and helpful. I was able to have the service done on time and everything was explained to me with satisfaction.

John Anderson

13 de feb. de 2015

Excellent experience....Nice waiting provisions....Fine job servicing

mike bruggink

13 de feb. de 2015

I was very please when buying a car at your location. Steve gordon did a good job and answered all of are questions. We have bought cars at bev smith before but didnt have the same service that steve gave us. I hate going to buy a new car but he made us comfortable. I will be recommending bev smith to my friends. Thank you for your service the car runs great mike bruggink

Marjorie Belcher

13 de feb. de 2015

I was a somewhat alarmed that the service took me 1 & 3/4 hours. In the past I have been in and out in an hour or less. I was totally satisfied with the service, just the time was long. Marjorie Belcher

Sheila McCarthy

12 de feb. de 2015

The car was done before the time said to be done. Have never had a problem when taking my car there to get fixed or just getting the oil changed. They always let me know what has to be done or how much it is going to cost before doing the work.

richard bluestone

12 de feb. de 2015

The Service Team was efficient and friendly. they had my car ready when they said it would ready.Service Rep. went through the service chart explaining everything clearly.Im happy with the whole operation

Patrick

12 de feb. de 2015

Was shopping for a new truck, spoke with Patrick in Internet sales. He had me look at the low boy. Way to small for me. But Btwn him and mike r. They were able to get ne into a beautiful used Tacoma. The experience was smooth and took no time st all.

Wilbert Sanchez

12 de feb. de 2015

We are very happy with my Toyota Camry 2000 and 15 I just hope that you guys stick to your promotion and your repairs and I hope that I made the right choice with you guys besides that I'm very happy with my car thank you

michael bernath

11 de feb. de 2015

every thing was good -they sign me in ask me what was wrong.with my truck. they wrote every thingwhat needer to be fixed. half an hour my truck was doneand I was on my way

VERNA PAGE

11 de feb. de 2015

YOUR SALESMAN WOS REAL NICE ,,,,,,,,,,,,,J, STILES

Zelda Lappin-Bokelmann

11 de feb. de 2015

The "Bug Deflector" was installed quickly and efficiently and I appreciated the cup of tea and chocolate chip cookies while I was waiting. Thank you.

Richard Tickner

11 de feb. de 2015

Stan was very thorough in presenting options for me to consider on caring for my car. After my choice, he made a car available for me to use while work was being done on my car. He periodically kept me to date on the progress of the repairs. It is this care, past and present, that Stan gives that continues my high expectations of the Toyota service.

Kevin A. Lucy

11 de feb. de 2015

Excellent Service. I will not be doing any more reviews as this review is requesting too much of my time. I have done the reviews in the past without any problems until this review.

Jeffrey Miller

11 de feb. de 2015

excellent service as usual. I had my truck get its 10k service. All went great and staff was helpful and courteous.

John N. Gonzalez

11 de feb. de 2015

I have purchased many cars but Bev Smith Toyota makes it painless and a pleasure. I would recommend anyone considering a car/truck purchase to stop by.and ask for Nick Grehan a great salesman.

Kathy Smith Modert

11 de feb. de 2015

Overall from the salesman to Finance it was a great experience!

Ken Orefice

11 de feb. de 2015

A great experience in car buying from beginning to end. There was never any pressure. Everyone we dealt with was pleasant, courteous, and knowledgeable. We would truly recommend this dealership.

Ronald Andersen

11 de feb. de 2015

Overall a positive experience. Our salesman Steve was were well informed in explaining the features of the Highlander. The delivery person Peter spent time explaining the technical features on the dash screen.

Hope

11 de feb. de 2015

My new car needed its first oil change and it could not have been easier. Made the appointment on line, showed up, and twenty minutes later I was on the way home.

Bill

10 de feb. de 2015

i can't believe the great deal I got on this car unbelievable.

Ronald Gonsalves

10 de feb. de 2015

Wilson who greeted me at the service entrance was particularly helpful and Professional explaining the service performed.

James Key

10 de feb. de 2015

I have purchased several new cars over the years and have never had such a nice experience. It started with Joe our salesman, he had more knowledge of his product than anyone we have ever worked with. They make sure you know everything there is to know about your vehicle before you leave. Then they call several times to make sure you are happy or need any help. I forgot to mention we got an awesome deal on our 2015 Venza. We just had our first service free of charge and they even give you a $25 gas card when you bring it in the first time for service. This is the best dealership around! Our salesman has been there over 20 years. I have have never been back to a car dealer even a year later and the salesman still been there. That would explain his knowledge of his vehicles and that is important when they are helping you select the best vehicle for you. If you would like to be treated special then go to Bev Smith Toyota and buy a vehicle or get yours serviced. I am a store manager of a large supermarket and this is an example that I tell my people about great customer service.

Isa

10 de feb. de 2015

Service was pretty good. Wanted to get my tire (nail) fixed there too, but was, too expensive :-(

Kaf

10 de feb. de 2015

Great job! staff were patient and kind, Treated us like family!

Steven M

10 de feb. de 2015

Excellent experience with the dealership all the way around.

Porkchop89cp

13 de oct. de 2014

Bev Smith Toyota has turned out to be one of the best dealerships I have ever dealt with. I buy 4 to 5 brand new cars a year ranging from Jaguar/Mercedes to Cadillac to Toyota.The sales department at Bev Smith is fantastic however, it's the service department that outshines even sales.I have had the pleasure of dealing with Bill Wahl who is the Service Director. Bill is an honest and straight shooter. If he doesn't know something, he isn't afraid of telling you so but he does eventually find out an answer.I think one of the best assets that Bev Smith Toyota has is Adam Hamill who is the Asst. Service Manager. I've known Adam for many years and he continues to get things right and doesn't waste time doing it. Adam treats his customers more like family than a person writing a check for services rendered. I am treated like a true VIP customer when I come to Bev Smith Toyota and quite frankly, in today's day and age, it's refreshing!

diala123

3 de ago. de 2014

if you ever need a car you need to come and see Scott he was awesome he'll make sure I pick the car I wanted and it was proper time with an hour or so you did not stay there all day long my experience with that dealership was perfect. you can't ask for a better dealership then that. if you ever need a car you need to come to see Scott.the main thing about this as soon as you walk in there scott greet and the building look very nice inside was clean so you don't have to worry about being in a messy place.like I said if you need a car come see Scott or Steve Gordon

kelly28

2 de jul. de 2014

My first trip to Bev Smith Toyota they told me I needed a co signer. Few days later I got a follow up call from Scott the sales manager and he asked me if I could get a co signer. He said he still wanted to work with me to make me a car deal . well little did I know I had a family member that would help me with the car deal. We came in to the dealership in June and Scott the manager and his team worked very hard for us and we left in our new corolla. Thanks for their persistence and patience they made me walk out the dealership with a new car. I want to let everyone know that Bev smith Toyota is the best place to go if you need help if u don't have perfect credit.

Pwm0925

29 de jun. de 2014

A big thank you to Taylor Beebe and all the managers at Bev Smith Toyota. My car buying experience was exciting and I'm very pleased with the car I purchased. The Camry is a beautiful car and I'm looking forward to lowering my fuel costs with the hybrid. Thank you for your patience and professionalism. I would certainly recommend your dealership to friends and family members.

Gregsport8

27 de may. de 2014

My salesman very knowledgable...I was currently in a bad/expensive lease and Scott and Patrick along with the salesman helped me get into a brand new Camry!!! Great experience!!!

SlappeyHappy1

26 de may. de 2014

From the moment I walked onto the Bev Smith Toyota lot and was warmly greeted by David Redding, I knew my day was going to be great. The service I received was top quality. We effortlessly chatted about what I wanted in my Tundra and David directed me to exactly what I wanted to surprise my husband with. Everyone was so high energy and fun that I had a smile plastered to my face the whole time I was there. The process was smooth, simple, and exciting. I too was helped by Scott Pernell the manager and what an amazing leader he is. His crew is a well-oiled machine and customers were streaming through the dealership happy. I cannot thank David and Scott enough for the exquisite experience I received. I have the happiest husband in the world right now and am truly grateful for the parts that David and Scott played in making him so happy. I give Bev Smith Toyota my highest recommendation of any dealership and am already passing out business cards and tagging pictures on Facebook. Everyone loves our new truck and the service I was given just makes the whole package that much sweeter! Thank you David and Scott and everyone at Bev Smith Toyota, best car buy ever!!!!!!

jinkim1990

26 de may. de 2014

This car dealership is very nasty and disrespectful. I made an appointment with Scott P. one of the Sales Manager's and I told him I was driving from West Palm Beach, and I have a Nissan Versa that I wanted to trade in. I explained to him my whole situation and when I got there I test drive a 2014 Camry and they handed me the key and said I was approve and they were coming up with the numbers. All of a sudden the Sales guy Josh came with the numbers and I told him they were too high. He said I could get a used 2013 Camry and I told him that's fine. All of a sudden I caught the other new Sales Manager talking about and I started to question him. He said due to the credit score that he got for me I can't get any car off the lot, unless I have a credit score of 750 and my credit score is 615. He said I need $6,000 down. But I explained to him that the advertisement said that I could over $2,000 for my car based on KBB Value and the Camry had $2,000 in rebates plus my car is worth 12, 015. This guy disrespect me big time and kick me out of the dealership and as for Scott P., he disappeared without a trace. Josh on the other hand was a great sales rep. but the Managers were disrespectful and full of xxxx!

grilldoc1

1 de may. de 2014

We were very pleased with the friendliness and service that we received. Fred Madorma was exceptionally helpful, informative, and very pleasant to deal with as were all the employees we have dealt with since purchasing our vehicle in December. We would definitely recommend Bev Smith to our friends and aquaintences. There was a young salesman, I Think his name was Nick, I am not sure that was very helpful to us , helping us with bluetooth and the gps. Thank you all very much for being so kind and patient with us. Stuart and Cynthia Goldman Customer No. 117067

robertasper

7 de mar. de 2014

Love the sense of humor...! Environment is welcoming and comfortable.. Jeffrey's nickname is lumpy. Warranty is great. I bought a Scion xB. Has a map button on the head unit that just tells you to upgrade the whole unit for a ridiculous sum of money to get it to work..

wendyjf810

24 de feb. de 2014

My husband called to inquire about a Scion Xb advertised on the website and Mike invited us in to test drive it and discuss options. We had very rigid criteria concerning the amount we were able to spend. Both Mike and Russ worked so hard to get us a deal that fit our needs and we couldn't happier with our Scion Xb. It's a perfect Mom-mobile! :-) We honestly can't say enough about the amazing treatment we received from Mike, Russ, Debbie Bennett, and Debbie Money. The entire staff was extremely patient with us and our 2-year-old daughter. One very kind employee even brought snacks and water over for our little girl and printed coloring sheets to keep her occupied. We whole-heartedly recommend this dealership and specifically Mike and Russ to work with.

jmarkuna

6 de ene. de 2014

Bev Smith Toyota is a wonderful dealership. The friendliest I have ever experienced. We had occasion to have our 2007 Toyota Sequoia serviced at the dealership and it is top notch. The service writers are top notch, they know their business. We also had occasion to purchase a new vehicle a 2014 Toyota Camry. I had the book value of my trade and thats what they gave me. very fair. The salesman William Toppin is the man to see if you are looking for a vehicle, he is not aggressive and knows the products he sells. He handles all of the details and instructs youon all of the features on the vehicle you purchase. You know how the sales guy has to see the next guy up the chain to verify the deal. well in my case it was Rick Quakenbush a very fair and easy to talk to sales manager.

561ttr

21 de dic. de 2013

All of them helped me with everything. They are all wonderful and did an amazing job. I recommend this dealership to all friends and family. Everyone was friendly and great to work with.

NYMFB

13 de dic. de 2013

I went to bev smith for the best experience after what i heard. I bought a truck expecting 21 mpg hwy and after a recent road trip wasnt even able to come close. i went to the dealership asking questions and was given the run around and to go check out a website. they said they serviced the truck and checked it out while fixing my driver seat and managed to do all this in less then an hour. Not very through in my opinion for a truck i just paid 35k for. Also after purchasing the vehicle the intial detailing job was horrible. i would have had them redo the job if i hadnt been waiting 5 hours for the whole process and they weren't rushing to close down for the night. Over all i would not recomend them to anyone.

tamparker

8 de dic. de 2013

I bough a used car from Bev Smith Toyota and I am so happy I went there, the costumer service was awesome and I am very happy with my purchase. Thank you, James Couey and Debbie Money, and everyone else that helped, for all your help.

jenfarineau

4 de dic. de 2013

Eric and the rest of the Bev Smith staff went above and beyond to offer us excellent service and find the right vehicle for our family's needs. This is the second vehicle we have purchased from Bev Smith Toyota and would highly recommend this dealership.

dianaken

2 de dic. de 2013

We initially contacted this dealership through the internet and were happy with the first interactions with Patrick England and the price quote we were given. Patrick continued to impress us as we visited the dealership, considered several vehicles and made our buying decision. Ron Gajraj was also part of the sales team that impressed us. John Tripp and Debbie Bennett were both extremely helpful and friendly when we completed our purchase as they introduced us to the many benefits of our new vehicle.

danagreen1939

30 de nov. de 2013

I stopped by Toyota on a Sunday afternoon. Steve Gordon met me in the lot. I told him that I was just browsing, & considering purchasing a new Toyota. I have owed a Toyota that I purchased new in 2006. It has been a great car, and I just stopped by to look. Steve & I chatted and I told him when I was ready to purchase a new car, I would be back with my son-in-law. I liked his "low key" friendliness without being "pushy." I did go to another Toyota Dealership and met with another dealer representative. I told him that I was looking for a new Toyota LE to replace the eight year old car that I am currently driving. He immediately began showing me Toyota SEs and said they were much better than the LE with lots more great new upgrades, and much better buy for the money. He did not show me any Camry LEs, but said he could get me one. That salesperson was overly assertive.On November 27th I called Bev Smith Toyota to check if Steve Gordon was in. He was busy, but did call me back soon after my call. I made an appoint to me him an hour later. He came out to meet me with my daughter and son-in-law. He was friendly and accommodating. He showed us the Camry LE's he had at the dealership I did not want one with a sunroof, but he told me that he could get me exactly the one that I wanted and could have it in a couple of days. He did have the car the day after Thanksgiving and called me to let me know it had arrived and that it would be ready in a couple of hours. He was everything I would want in an efficient professional sales person. I would send any of my friends or family to Steve Gordon at Bev Smith if they were looking for a new. car.

GenieS

27 de nov. de 2013

It is Possible ... An Amazing Experience in Car-buying!! Our Salesman, John Tripp, is friendly, knowledgeable, caring ... He listened to our requests and fulfilled them personally. If he didn't know an answer to a question, (warranty on tires) he found out the answer for us. We had several extras installed, (tinted windows, trailer hitch, pinstriping) and John made all the necessary appointments to coincide with each other. Everything was completed in one day and delivered it to me personally. For the first time - ever - a car-buying experience made Amazing!! Thank You, John Tripp!!

imanludlow31

25 de nov. de 2013

I had a wonderful experience at Bev Smith Toyota the sales man James Couey and the finance guys were great. Will be back for next car, and will recommend to friends and family

jonathan18

17 de nov. de 2013

Working with Jeffery Styles was an amazing experience. He was extremely efficient, kind, and very confident that he could make us happy with our experience, which he did an outstanding job on. We had gone to multiple dealerships which all left a bad taste in our mouths, but found Jeffery at Bev Smith Toyota to be a perfect fit for everything we were looking for. He went above and beyond to accommodate us and get us to where we wanted to be payment wise. They were able to do things that other dealerships didn't feel like putting the effort into. I would highly recommend Jeffery and Bev Smith Toyota to anyone, and will be coming back to purchase from them again for my wife in a few months. I want to thank everyone there for all their hard work and determination to make us very happy customers.

ShBarnett

6 de nov. de 2013

Great service...Jeffrey Styles not only found me a perfect car but gave me a great deal...the financial team worked with my credit status and got me a fantastic interest rate... I've purchased and financed a few vehicles but this was by far the best experience thanks to Jeffrey Styles and the team at Bev Smith Toyota. I have no worries with my car and feel quite secure with purchase. Thank you again Jeffrey.

LatoriaBradley

6 de nov. de 2013

I worked with Mr. Styles on getting a new car. Mr Jeffery Styles did everything he said he was going to do and I had no problems with the deal or my car. I absolutley love my new car and I would reccomend everyone to go to Jeffery he is honest, and reliable and gets the job done and you can tell he loves hisjob and is knowledgeable on the products and services Bev Smith offers. I reccomend everyone go to Jeffery.* Thanks Jeffery for all your hard work and dedication*Ms. Bradley

Asuna558

5 de nov. de 2013

I worked with Eric Bennett. He is a complete sweetheart and even when i was second guessing myself he helped me come to a decision. He truly cares about the customer unlike other salesmen that are just in it for the money and the sale. I highly recommend him if you need any assistance. He got everything done in a timely manner and was completely professionally fantastic. And Truthful!!! I am very happy with my new car.

bkelleher86

28 de oct. de 2013

My wife and I had decided it was time to get a new car. Normally, we dread the car shopping experience, I was expecting to get "pounced" on as soon as we pulled up and pressured into buying what they wanted to sell us versus selling us what we wanted to buy. To my surprise, Jeffery greeted us and asked "Are you guys here to see anyone today?" I humorously replied, "Nope, so I guess I'm here to see you." We got straight to business I told him our price range and informed him we would have a co-signer come by if we found something we really liked. My wife and I suddenly began enjoying shopping for our next car. Jeffery was very polite, accommodating, understanding, and he really made a personal connection with us. Needless to say, we found a car out of our price range and it was up to Rick to work his magic with the bank. I don't know what he said or how he did it but he managed to get the bank to come down over 40 percent on the original payment we were quoted. They were very busy that day but Rick still managed to sit down and talk with us, he was very personable and we immediately found common ground in labrador retrievers. Overall, our experience was very pleasant, if we had any questions we got straight answers and they even gave me a good chunk of change for my beat up ford pickup. We had nearly forgotten that we were shopping for a car and now we're the owners of 2010 Camry XLE and my wife couldn't be happier as she has wanted a Camry for 3 years now. Even when we showed up the following day for our co-signer to finish up some paperwork, we were remembered(and got to bang the gong). Rick came out before we left and wished us luck on our purchase and was enthusiastic about the car they got us driving.

CallesMama

23 de oct. de 2013

I normally dislike the experience of buying a car but.... This is the second one that I have purchased from Bev Smith in 3 1/2 years and everyone at the dealership (as a whole) makes it "painless" .I especially want to comment on my salesman, Eric Bennett. He was delightful !!! He was very informed, friendly, and respectful. He took so much time answering my numerous questions about the car; especially about the audio system and navigation system. When I went up the next day to give him my spare keys for my trade-in, Eric , once again, spent more time showing me things about my new Rav. You can tell that he really enjoys working with people.

asmmw

22 de oct. de 2013

My wife and I have bought 4 new vehicles in the past 2 years from Bev Smith. It is nice to finally find a dealership for life! All vehicle purchases were simple and stress free. Mario is a true asset to the business. Russ's sense of humor makes the process easier. The service and parts departments are always friendly and helpful. We have recommended Bev Smith to other Toyota owner family members that bought elsewhere and they have decided to only use Bev Smith. We have heard that years ago this was a bad place to go but many changes have been made and it is really a family. I recently traded in my 2011 Tundra for a new 2014 Tundra. They originally priced another vehicle instead of money for trade in which resulted in a final value of $2,000 less but gave me the original higher offer saying it was their mistake. I cannot stress the trust we have for everyone there. They stayed late to finish the paperwork and detail the truck for me so I could drive it home that night. Thanks again!!!!

siljeff76

12 de oct. de 2013

After a week of extensive research across central, east, and southeast florida I came upon a Toyota Tacoma that had what I needed. It was at Bev Smith Toyota. A simple email sent and the next day I had a response. I then called to talk to John Tripp (sales) and went over info with him. He was able to answer questions I threw at him no hesitation and gave fulfilling answers. An appointment was made to further interact. I was 3 hrs away, when I got there John was ready for me, he pulled the Tacoma around and he proceeded to go through all kinds of info from tires to engine, capacities to gas mileage and so forth. He at this point seemed extremely knowledgeable about the product. We test drove and spoke further about inside options on the vehicle. I owned Toyotas in the past and he was able to point out options I didnt know existed or that were new to the model year. An hour in and no pressure of buying. When we got back we haggled over price until we both came to an agreement on a fair deal. A key was missing for the tailgate and knowing I was 3 hrs away he immediately contacted his lock smith who was there in 10 mins. He actually had to make a key that fit, did it fast, and made me a copy. Overall the experience was one of a kind for buying a car. Not only do I recommend Bev Smith, but I suggest you get the best when asking for John Tripp. Jeff Silano-Orlando area

bklynbruce

8 de oct. de 2013

Had a leased vehicle with 6 mo s left on it . I would have waited for its end. except russ told me they would cover the trade in difference lie number 1 (shame on me) Salesman number 2 told me the car he( originally sent me e mail quote) would have same equipment it didn't this vehicle because of leather seats turned out to be 2500 more with less equiptment---- interest rates rebates all I can say is buyer beware these people truly are bait and switch artist s and finaglers. I also bought extended warranty which I decided to cancel, a month went by and guess what a call to Toyota and warranty company tells me they were never notified I caould never recommend this dealership to anyone

DavidGHall

3 de oct. de 2013

A business is only as successful as the people who run it. Mr. Tripp was friendly, courteous, sincere, happy, and caring. And I never felt any pressure to make a purchase. And we love our 'new' truck.

davidschoen5489

2 de oct. de 2013

Dealing with Steve was great.....can't say the same thing for Russ what a pompous jerk! Total arrogance and not trustworthy at all! We made the deal and when I brought my trade back to drop it off Russ tried to take my deal away! We agreed that I was keeping my custom rims on my trade and I put the stock wheels back on as agreed...or so I thought! Russ is not an asset to your company! I hope this makes it to his superiors and they take the appropriate action! I have never felt so mistreated!!!

alyssaminimi92

1 de oct. de 2013

Had a great experience buying my new car, everything was so fast and simple. Everyone was so friendly and thank you to James, Erik, and Owen for making everything so pleasant.

pwils

27 de sep. de 2013

Our experience with Bev Smith has been awesome!! When we pulled up, Chris greeted us and sold us our Avalon with no pressure, very professional, considerate of our needs. He helped us in more ways than any other salesperson we have ever experienced. Thanks to Dino for making this all possible. Debbie Money and Debbie Bennett were super in assisting us with all the questions we asked. All of you deserve 10's. Thank You Bev Smith.

Cmoyett

21 de sep. de 2013

I went to this dealership to buy one of the new 2014 Toyota Corolla S. My sales person was John Tripp and I was completely pleased with him from the moment we met until I took my new car home. He was very friendly and personable he was not pushy he was very knowledgeable about the cars he was willing and eager to please the customer and he stayed with me from the beginning to endorse the process. The finance lady Debbie Money was also very nice, willing to please, and make the process quick and painless. If you're looking to buy a Toyota be sure to visit this dealership and ask for John as a sales person he will not steer you wrong.

Jaqwin

19 de sep. de 2013

This was my 2nd purchase from this dealership. I can honestly say my experience both times was fast efficient and friendly. I would recommend this dealership to others. The sales person John Tripp, who was my salles person both times, and Dino were more than happy and helpful, to make sure all went well. Annie C. Smith

okeechobee2006

10 de sep. de 2013

If you are looking to buy a Toyota do yourself a favor DO Not buy from Bev Smith Toyota!!!My wife and I went there to buy a 2011 Toyota Prius after going back and forth for 2 hours we were told they could not do the deal. Then the next day I get 3 calls from the sales manager asking if I bump up my down payment from 1K to 1.6K they could do a deal , I agreed as we are on our way to the dealership we get a call and was told that finance or someone had messed up and they could not do the deal. Two days later I get a call telling me they have worked it out and could do the deal. I told them that if they had they not played games they would have sold a car that day. The salesman was great it was the sales managers who lost the deal. My wife and I bought a VW CC Sport the next day with no issues. If you are looking for a VW go to Wallace VW In Stuart FL and see John in internet sales YOU WILL NOT BE DISAPPOINTED.

michelle1212

23 de ago. de 2013

John Tripp and the whole sales force were excellent. John was up front, honest and the best salesman I have ever dealt with. I have tried other dealerships and have always left feeling used abused and ripped off. This time completely blew my mind. I felt like family there, John found the car that best meet my needs and more. He never pressured me, got me a great price on my new Camry. I felt like I knew him for years.I would definitely recommend anyone who has had a bad experience buying a car to go see John. I will never buy a car from anyone else. Bev Smith you are really raising the bar for dealerships having professional salesmen like John. Thanks, Michelle C.

Shelly D.

22 de ago. de 2013

My family has bought several cars from Joe Cleri and Frank Hamill over the years. Always have been treated right. The service department can be quite slow at times,but they offer a free shuttle while your waiting so that's convenient. .

cindyehrhardt

16 de ago. de 2013

I was referred to Bev Smith Toyota and the GM Pete..friend of a friend. By the time I went to the dealer ship, a salesman had been chosen for me and sales numbers already put together. There is a ton of paper work but my experience was painless. When I picked my car up and finished paperwork, Joe, Owen and James walked me through all of the details and not only made me feel comfortable but secure in every department. I was given business cards by all 3 men with their service being available for any help or question that might arise. With so much help and a BEAUTIMOUS new car, I feel blessed. I have a little extra coverage and have no doubt I will be a part of that dealership for a long time to come! Thank you!

banjocrawfish

12 de ago. de 2013

when we arrived at the dealership we were greated immediately by pierre st.sume fromthe very beginning to the time we drove off with our new 2013 camry he helped us through the complete process. Both russ was instrumental in coming up with a far price and owen explained all the paper work and processed it very quickly. James went over all the extras that the dealership gave us with the car . over all we had a very good buying experience at bev smith toyoya. i would definately recommend B EV SMITH TOYOTA to my friends

dsteph32967

2 de ago. de 2013

John Tripp was an excellent sales consultant. He was not too pushy or overwhelming. John was knowledgeable & listened to what I wanted. Russ was great too and personable. The finance department got my paperwork done quick yet accurate. There was such an ease about the whole experience that i am confident in the car i chose and the dealership i chose to do business with. I will highly recommend this location. Very clean, professional and inviting. From beginning to end, I had a truly exceptional experience. Thanks!

maburley

20 de jul. de 2013

We have dealt with Bev Smith Toyota now for several years. The service is always excellent. Joe Cleri is an outstanding salesman, never trying to pressure us to buy, but very informative in explaining the car we are interested in and trying to get us the best deal. We have a lot of trust in him. The service department is always very accommodating. The people are friendly and the service outstanding.

seaa1a

17 de jul. de 2013

Take my car in for regular maintenance as scheduled. Every time I take the car in I get a call at work that something else needs to be replaced, which is never the case. Last time I was told rotors were completely rusted and brake pads were worn and needed to be replaced at a cost of $710. When questioned, the service manager told me that they could just turn the rotors to reduce cost. I declined additional service once again. This time I took it to two other Toyota service departments and ask them to evaluate the brakes. Both told me that my rotors were fine and that my brake pads had plenty of service left on them. Needless to say I am not going back to Bev Smith for service in the future, tired of them trying to add additional service items that are not needed nor warranted. I have also talked to other people who have a Toyota and they state the same tactics with additional service being told needs to be done on their vehicle. So if you have service done at this dealership beware and be smart. Get a second opinion, glad that I did.

pslupski

17 de may. de 2013

After a bad experience at another dealership, it was refreshing to work with the professional team at Bev Smith Toyota.A no pressure buying experience, and the staff went above and beyond to get the deal completed. All my questions wereanswered, and the paperwork was handled efficiently. I ended up purchasing a new Prius, and would recommend Bev Smitto anyone looking to purchase a Toyota.Sincerely,PRSPort St Lucie,FL

billyejohn

30 de abr. de 2013

I called back and ask for John because I had dealings with him before. He took time to talk to me and listen to what I had to say. He also helped me to get what I wanted and took the deal to the managers. He was also real frendly to my wife and helped her more than would be expected. Pat also played a very important part through the internet. You see, I am in Johnstown, Pa. working, and these guys managed to close a deal with me 1100 miles. Pat was helpful getting me information I needed to make the decision. Both of these guys are at the top on my list for best salesman.Billy Johnston

daveGoingFishing

30 de abr. de 2013

Spent this past weekend searching for a new Toyota Tundra and after going to many different dealerships I would have to say Bev Smith Toyota impressed me the most! Well organized very professional All of their employees are very friendly and easy to talk to. Mike Ranaldi gave me a great price on my trade in and even a better deal on my new truck. Plus they had free hamburgers and hot dogs! If a friend ask me where to buy a new vehicle I would say Bev Smith Toyota!

sausage

30 de abr. de 2013

Alex Kern was a very good salesperson. He was very patient. My mom got a great deal! She would reccomend him to all her friends. She had no thoughts of buying a new car until alex called & walked her through the process of getting a new one.

Jeff4580

23 de abr. de 2013

I came into the service department and while waiting a sales guy Alex K. talked to me about the benefits of a newer truck, He was extremely friendly and helpful. I walked out with a 2010 Toyota Tacoma and I could not be happier. I was very impressed with Alex and Ben who helped close the deal. Thank you again Bev Smith. Great Job!!!!

TheInternetIsMine

22 de abr. de 2013

I was with my uncle and we took his Toyota Tacoma in to get regular maintenance at the Service department.while waiting for the truck to be serviced Mario one of the salesmen came over and told my uncle how gettinginto a new truck would save him money overtime. Mario was very nice and helpful during the process of getting my uncle intoa nice new truck. If friendliness and and customer service is important to you i would definitely recommend Bev Smith Toyota!

hbruegger13

20 de abr. de 2013

Bev Smith is a great place to purchase a car. If I ever need another car I would go there first. And Joe Cleri is the dealer I would only deal with, her is honest and friendly.

meemmeem3

15 de abr. de 2013

Trust. Salesman John Tripp was outstanding on his car knowledge. He answered every question correctly with back up on any technical question asked. He directed his answers and also questions to both of us, not just my husband. Most times the salesman only speak to the man if they are a couple...in my experience. He was training Josh who spoke to us as a familyman, not an emplyoee trying to sell a car. I would think that John owned the dealership.....his knowledge and expert answers were so strong. He did not push us. We actually visited that dealership twice before. Both times I was not spoken to. (I am the wife) John gave us his personal cell phone number should we have any questions in the future, or issues. Trust!! The man who did the financial talk and I am sorry I did not get his name...he was excellent. Had the Kelly Blue Book and did better for us. We took good care of our trade in car and he rewarded us for it. There was never any pressure. In the office for paperwork Debbie was efficient and also friendly. Eric Bennett....top of the line. Told us what we needed to know about the oil changes and how the car is covered at all Toyota dealers and authorized shops. Explained how to NOT miss an appointment. I loved ringing the bell when the sale was final and the great surprise from the new car manager! I am prepared to spread the word because before meeting John I did not trust or like car salesmen.

giacomo99

14 de abr. de 2013

I visited the dealership for the purchase of a new car. The staff was very professional and very accommodating. Additionally, they were attentive to my needs and concerns. I will not hesitate to share my buying experience with all my contacts and I'm very please my buying experience.

damonty862

23 de mar. de 2013

My 2008 Toyota Solara with only approximately 25,000 miles needed to be brought in because all the warning lights came on, the radio stopped working, the driver's lights turned off, basicly anything electrical stopped working. I was told to drive in the car, even though the owners manual said stop driving the car immediately. I brought the car in at 7:30am. I was told I would have a diagnosis in a hour. At 2:45pm (7.75 hours later)I was told the alternator needed to be replaced and it needed to be ordered. I got my car back 3 days later. Long story short, the same thing kept happening and it was brought back to Bev Smith 4 times for repairs. Twice the car needed to be towed because it wasn't operational. When it needed to be fixed for a 5th time they turned me away and told me to go to another dealership because they could not fix the car and had no idea what was wrong with it.. I brought it to Treasure Coast Toyota, in Stuart. Within a few hours they were able to pin point ONE of the problems. I am currently battling with Bev Smith to pay for my current service bill. I would never recommend the service department to anyone.

MikeE85

15 de mar. de 2013

Got a Toyota Corolla S for the wife from here , Joe was real nice made the process easy., Didn't get blue book for trade in, but other than thought was good. Did have large selection of Corollas. I would,recommended it, we live in Vero and it was worth the drive. Plan on getting new Tundra here eventually.

hwycop

25 de ene. de 2013

After reading the past reviews, I am kind of surprised. I purchased a new FJ Cruiser in 2010 and had nothing less than a great experience. Within 1-1/2 years of owning the truck, my tires became low on tread - I had the lifetime tires/battery program. I went in, and I paid the tax and mounting, $100. I have had all of my maintenance done there, and again nothing less than wonderful work, and a cozy atmosphere. I would STILL recommend Bev Smith Toyota.

Exscionowner

12 de ene. de 2013

Scam artists, & Liars. Went to trade vehicle in I bought from them year ago, I had clean carfax until today they tell me they had accident in parking lot before I bought it & reported it on my car after they pulled my original one. Also took in my letter I received in mail to do a trade, they wouldn't stand behind their terms in letter. I asked for letter back, they lost in the hour I was there. I said I would wait until they found it, I was told I might be there all night, which I said I would wait in my car. They kept bringing other people's letters, which wasn't the same terms as my letter. They told me they would buy me a tank of gas to leave their property. I called cops & I am now not allowed to be on their property (trespass). The cops told me I should contact Toyota headquarters for copy of my letter & then contact a lawyer about that & carfax fraud. I'm telling everyone I know never to step foot on these rip offs property. They are jokes!!! I might even put something on my car about them!! Don't waste time cuz you will also get ripped off!!!

BevSmithBS

26 de dic. de 2012

They took a $500 deposit from me to get car moved from another dealer and they had never spoken with the dealer before taking $$. The car had been sold at other dealer. Then they gave me runaround when I tried to get my $ back. Giving the stereotypical car salesman a bad name.

tropical3

25 de ago. de 2012

This dealership is nothing but the epitome of a what everyone hates about buying a new car. We played the typical back and forth numbers game while the closing salesman kept getting increasingly hyper and pushy, and then ended up calling me greedy. We had a very clean trade, which they wanted to "nit-pick" to knock down the trade-in value, and then proceeded to jerk us around until we got so fed up we walked out. We beat their best offer at Toyota of Vero Beach by $1,400 and did not have to suffer with a bunch of sleazy high pressure and very unprofessional sales people!

NYC Diva

18 de abr. de 2012

The Sales staff in the Internet dept was very friendly and the quote I printed on line was the true deal. Awesome. Thanks Bev Smith Toyota I love my car.

Dick Noren

29 de feb. de 2012

I called and asked the price of a front end alignment and was given a firm price. It was somewhat high. I brought the vehicle in and had the work done. When I got the bill it was $5.00 higher than the quote. It had a charge for Misc shop supplies or fluids. I questioned it because there is no fluid or parts involved in an alignment. I was told that it was an automatic charge added, by their computer, to every service invoice. I refused to pay it and got confronted by the Service Manager who, while agreeing with me that my argument was correct, told me that he could not remove it from the bill. But he would give me a credit for $5.00 against my next service. I told him not to bother because they would never see the vehicle again

Baitdog

10 de feb. de 2012

I found a used toyota 4 runner 2011 on the internet site Cargurus - the vehicle was priced 24,900 on the site which tracks all dealers - I was linked to the actual seller who is Bev Smith toyota - I sent them an e-mail and they responded and sent me a discription and quote for $24,900 and I spoke to the internet sales people Vic and Fred and they confirmed the price - Two days later upon going to their internet site I found that the same vehicle was NOW $29,900 - or $5,000 more - I called the dealership and they said "oh its a pricing error and that happens sometime- Bait and Switch is what this is in my opinion --- Only a manager or managers could approve that price and post it on the internet - If this is the way they handle internet sales imagine when you walk in the door!!!!

sssingh

14 de ene. de 2012

They are liars they say onething and then do another, the salesperson said they sell 300 cars mthly and they don't need my business, the sales manager had an attitude he was not very pleasant, he lost a deal over $200.00 because he lied, he verbally said one price and the purchase agreement said another.They said there was no 2012 corollas when I decided to walk, they said the truck just came in. I cannot do business with a company that is not trustworthy as Bev Smith Toyota.

andygrrr

28 de dic. de 2011

I went into Bev Smith Toyota to help look for a car for a friend....by the time all was said and done I was convinced to be a co-signer and write 3 checks in lieu of money down..these checks were for 3 different amounts but were dated for that day...the deal was that the first would be deposited in three days (done), a week later (done), and a week after that (problem). Being so close to Christmas, I knew there would be a problem with this last $1000 check. I asked them if they could hold the check for a few more days, because the money was not in the account, and they said they would hold it until the 28th of December...NOT!..it was deposited and put all my accounts in the negative just before Christmas!....Now I am left to fight with the bank and try to get this reversed...Not only were these people unprofessional, when I actually realized the car didn't have floor mats and mentioned it, it was too late...I drove off the lot with a 2011 Camry with no floor mats...ridiculous!! The moral to this story is.....be careful who you trust and what you let yourself get talked into...My excuse is I was trying to help a friend....what is theirs? I was lied to by the representatives of this dealership and you will be too......BUYER BEWARE!!!!!!!!!!

Toyota Lover

9 de oct. de 2011

I have been shopping for a used vehicle and I visited many dealerships. Some still use the hidden fees; let make a deal, high pressure insulting tactics. Not Bev Smith. They were great, really nice facility, congenial, did everything to make the process easier and worked with you all the way. I would definitely recommend them, especially the used car section! Other dealers could learn from them. Thanks for a great experience!

dontbuybevsmith

20 de oct. de 2010

Please dont ever go here! These people pulled my husbands credit report (who at the time had a score in the 800's) and what seemed to take about three hours, worked out a deal for us to take the car home. Five days later we get a call stating that they pulled the wrong credit report, they never pulled my husbands, and we would have to either come up with a larger down payment, pay a higher price or bring the car back. So, I decided to pull my husbands credit report to see who was checking his credit, and WHAT A SHOCKER, the original day we were there the first time THEY DID PULL HIS REPORT! They are such liars. All they wanted was more money. What they do is have you take the car home, and after you have fallen in love with it, they throw this in your face because they think most people will take the bait. Well I wasnt, I took the damn car back. And then when I get there, they have the nerve to tell me I could get a USED version of the car I wanted at the same payment they offered me for the new one...which made no sense to me. Which by the way would have meant I couldnt get the free tire and battery package which is a JOKE. Dont fall for it. You have to take your car there for the services, wait an entire day for something simple as an oil change, and then they spring on you that you have to do a ridiculous amount of services to up keep the car every 3000 miles. Save your money! If you need tires real bad go to walmart they are super cheap.

JCarolink

22 de ene. de 2010

This was a friendly spot to check out cars and everyone was very nice and not pushy like at most dealers. The vehicles were presented very nicely and the prices were surprisingly cheaper than most other dealerships I have been to. I would encourage you to stop by to check out this place of business. No pressure!

flyingspur

20 de jun. de 2009

Service writer very unprofessional, could not answer simple questions.Next service sticker not put on car nor was the service indicator reset to the next service date with corresponding mileage. I had to bring this to service writer's attention who could really care less. He instructed the employee who drives the vehicles back to service to obtain the new sticker for my vehicle. Is is not the service writer's responsiblity to ensure that the customers vehicle has been service properly? My money is good but your service has much to be desired. I have purchased 2 vehicles from this agency and there will not be another purchase anytime in the future.I believe the only thing left for me to do is trade my Toyota in on a Ford where I will be treated with respect.I would not recommend Bev Smith to anyone who is interested in a new car or who has a Toyota that needs service where the customer should treated with respect and is not at this dealership.

stefjo99

13 de jun. de 2009

Going to this dealership was one of the worst experiences of my life. I still get upset thinking about it. I wish I could remember who I worked with but from the reviews, it seems like everyone there is horrible. They LIED straight to my face over and over and over again. They refused to give me back my $1000 even though they did not get the car they promised me. I had to get my attorney involved. They even told us there was some form we had to come in and sign to get our money back. They couldn't fax it to us. We had to come in. We went in and one of the bosses took us in his office and berated and yelled at us for half an hour trying to get us to buy the car even though it was the wrong one. And then in the end, they said there was no form for us to sign!!!!!!! They are evil, apalling, dreadful (maybe) human beings. The epitome of sterotypical car salesmen. I hope no one gives them any money because they don't deserve it.

schwheelie

19 de mar. de 2008

I don't know Mr. Pratt's first name (I refer to him as Pratt the rat), but he is an arrogant fraud! He would lie to his own mother to get what he wants! The service absolutely sucks. I WOULD NOT recommed Bev Smith Toyota! BUYER BEWARE!

tsutomua

18 de dic. de 2007

(The good review does not indicate that I am in association with Beb Smith)I just bought a Highlander at Beb Smith Toyota in Fort Pierce. I had a very good experience and wanted to share publicly. The sales person I worked with was Dave. He is smart and a good listener. He got me the car and the features I needed within my tight timeline and my budget. He seems to want to help the customer sincerely. If you do not trust a sales person, you may want to talk with him.I got free plane tickets to various destinations like Cancun, Hawaii, and New York, simply because I bought the car. This is a nice thing to have. The people who work at Bev Smith look happy and pleasant.There was no strong pressure to buy the car or a service plan.The dealer has an open space and good atmosphere, in case you care about these things. The rating for customer service is marked as N/A as I just bought the car and never had a chance to try the service department.

cputnam

28 de sep. de 2007

My wife Had Bought a truck ( used ) from Bev Smith with her trade-in. Five days later she was called in beacuse the financing had fallen through and she would have to go with someone else for financing. She could not get back her trade-in " but she could keep the truck at a higher monthly payment.

unit12

11 de jun. de 2007

We purchased a used vehicle from this dealership. After negotiating back and forth on down payment and monthly payment, we gave them a check for the down payment and took pocession of the vehicle. Five days later, we were told that they did not have finacing and we needed either more of a down payment or a co-signer.After providing a co-signer, the monthly payments were almost $100/month higher than we had agreed on. Only after getting "loud" and threatening to not buy the vehicle did they honor the original deal.If you're going to buy a car here, check their internet price first, and be prepared to not have your phone calls returned.

psloldtimer

12 de ago. de 2006

We purchased a new Scion XA. One of the major factors in our decision was the Bev Smith "Free tires and batteries for life" promotion. This requires that all service be performed at the dealership. We reviewed the factory service requirements and decided this was a good deal. Only after we arrived for the 15,000 mile service did we discover that Bev Smith required much additional service, such as fuel injection cleaning (unnecessary at 15,000 miles), at an exhorbitant price. The factory required service is an oil change; the additional services by Bev Smith would have been more than $250 extra, or almost enough to buy our own tires.This was misleading at best, and fraudulent at worst, because none of this was explained to us when we made the decision to buy. They showed us one brochure which they say we should have received, but didn't. However, the expensive service is listed in yet another brochure which they do NOT give to customers unless requested -- and one has to know it exists to request it.We had a loud "discussion" about this situation just this morning. They offered nothing. I stormed out and will consider legal action -- not civil, but criminal malfeasance based on their deceptive practices.