Bryant Yates

30 de sep. de 2014

From the very first time Mike Ahmadi e-mailed me, until I pulled off the lot he professional, courteous, and helpful. He made my car buying experience way better than i remembered.

Tom Marshall

30 de sep. de 2014

On time and efficient ! In and out in a timely manner

Debbie Hundoble

29 de sep. de 2014

Very nice, knowledgeable and prompt....Great service !

Debbie Canfield

25 de sep. de 2014

i am the happy owner of a ford fusion hybrid and absolutely love it,i knew what i wanted and my salesman Cory, helped put it all together,making the experience effortless.i was determined to purchase from a family owned business,and actually was recommended to buy at your dealership from my brother who also purchased the same vehicle a few months ago.

Larry Allen

25 de sep. de 2014

Vehicle broke down. Had it towed to you over the weekend. I came in on Monday. It was warranty work. Originally I thought it might take 1-2 weeks. I was told shouldn't be more than a week. It was 9 total days. It's only been a couple of days since I received my vehicle back but everything appears to be running well again. So far so good. My experience with Bill Brandt Ford has always been a positive. I keep coming back and tell others about Bill Brandt Ford. Thank you.

Duane Wilson

25 de sep. de 2014

In for tires on my Ford Fiesta, in and out in 30 minutes.

Alvin Byars

25 de sep. de 2014

FORD EXPLORER.(2014). YOUR SEVICE WAS GREAT AND THE STAFF ARE A GREAT GROUP OF MEN. THEY ARE VERY KIND AND LISTEN TO WHAT IS SAID.

Thomas Campbell

24 de sep. de 2014

I bring my 05' Expedition to you for servicing. I knew I wanted a white Edge, and I knew how much I was willing to spend, no payments. Corey Hummel was my salesman. He knew the Edge inside and out. I was impressed by his knowledge. I told him what I would pay and he made it happen. The whole process took less than 2 hours. Thanks Bill Brandt Ford.

Deneen Rodota

24 de sep. de 2014

2014 raptor this is our 4th purchase from bill brandt ford that in it self can tell you how we have been taken care of from top to bottom.this last truck was something i really wanted and steve mistier and mike storken were able to help my build this truck on line those two made it happen. we could not be more happy than we are today with the way things happen at bill brandt ford. hats off to the entire staff

anyname

24 de sep. de 2014

Great service and people! Recommended all the time!

Larry Labrucherie

23 de sep. de 2014

Ford 350With a flat tire. You found the tire next day and we were good to go. Thank you for you great service. Larry

Hai Thai

23 de sep. de 2014

I setup my appointment online, and when I arrived, the service advisor was very courteous and my vehicle was serviced right away (oil change, tire rotation). The service technician had a small concern/question and brought it to my attention right away.

James Mattison

23 de sep. de 2014

Both Newman and Corey were good. Not pushy but helpful. I enjoyed talking with them and felt comfortable. Good experience.

Diann Burke

23 de sep. de 2014

Dealing with Bill Brandt Ford was a Piece of Cake. Mike Ahmadi was great, thanks also to the finance manager for the extra help.Andrea Herman and Diann Burke

Luis Melendez

22 de sep. de 2014

Great service! Professional, friendly, fast. Very satisfied with service.

Jerry Thorpe

22 de sep. de 2014

Fast Lane did a great job. Easy and completed on time as promised.

Rochelle Mefferd

21 de sep. de 2014

Warranty work was done on my F150. The staff was great. Offered shuttle service but I didn't need it.

Jeff Midkiff

21 de sep. de 2014

I make my living with my Superduty. Your service department took my truck in right away, found the problem and sent me on my way. I am very happy with Bill Brandt Ford.

Gabrielle Johnson

20 de sep. de 2014

This is the best dealership family I have ever met. From buying a used car for a great deal to getting it serviced. All members of the dealership I have met thus far have been very friendly. I will praise and recommend this place very time to everyone. I have found my Ford dealership. Thank you Bill Brandt!

Steven Corrion

19 de sep. de 2014

it was one of the best experience's that we have with a car dealer ship. Thank you!!!!!!!!!!

Donald Sarkozy

19 de sep. de 2014

As usual, the experience was enjoyable (spending $$$ enjoyable?) Although there are many faces of the service process, I must give special notice to David Parodi. He is always extremely competent, knowledgeable and trustworthy. I know I leave my car in good hands.Thank you!

Ron Myers

18 de sep. de 2014

Like the fact that there is a shuttle to and from the dealer. Also, they were able to identify what the issue was and have the vehicle ready on the same day.

Darleen Weston

18 de sep. de 2014

I have moved away from the area and was back for other reasons. I was able to schedule multiple items online. This was followed up by a phone call from my salesman. I was in and out without a hitch. I was treated like my time was valuable.

Liza Pegg

17 de sep. de 2014

I brought my car in for The Works oil change ect for $39.99.Why so much tax ect...my bill was $47.89?

Heather Matthews

15 de sep. de 2014

I had my oil changed at quick lanes and I was having some work done else where after so I asked them not to touch my breaks or tires, and also not to fill my windshield washer fluid since I'm living out of state and need the lower freezing temp one. They kindly obliged and didn't touch the things I had asked them not to.

Otis Jackson

15 de sep. de 2014

The servicing I've experienced has been outstanding. I'm always pleased with the helpful attitude displayed by Rocky Osborn and, primarily for that reason, I continue to return. Also kudo's to Juan, (the Service Technician who took care of my Navigator on my last trip). He had concerns, after completing the work, about the rear hatch not properly closing. He brought this to my attention prior to me driving the car away. I checked it out and, sure enough, it was not closing automatically as it was supposed to. I eased his mind by assuring him that I was positive it would be OK. (as it turned out....after returning home and the "computer" had reset itself....the back hatch returned to normal operation.) BOTTOMLINE: It took it upon himself to advise me and NOT LETTING ME LEAVE thinking all was well. Please advise Juan that I sincerely appreciate his follow through. I count this in the "SUPERB CUSTOMER SERVICE" category.Jackson

Bruce Babcock

13 de sep. de 2014

Great service experience! Thank you Rocky and Eddie! I really appreciate your flexibility with the scheduling for my motorhome. You came through once again! Thank you and see you the next time I have the need to service one of my vehicles. Bruce Babcock

Michelle Pitts

12 de sep. de 2014

I feel like I am at home when I come to this dealership

Susan Leeper

12 de sep. de 2014

The staff and service makes me feel comfortable driving my 2002 GT Mustang.

James Miller

11 de sep. de 2014

Brought car in for normal service and warranty work - the warranty work was declined by the dealer but normal service work was fine. I was a disappointed that the wheel alignment was preformed by Big O instead of the dealership, as promised, but it drives fine. Work was quick and they are trustworthy.

Debra Rulffes

11 de sep. de 2014

I located this dealership on line as they had a CPO vechile that I was interested in. For the most part I had a very good experience. I must say though that Numan was AWESOME - he was very attentive over the phone, empathic, and helpful - he went the extra mile for me whenever I needed him too.I purchased a 2014 CPO Expedition - Kodiak Brown. I live in AZ and the vehicle was in CA so I had to completly rely on my sales person to convince me the car was it excellent condition. For the most part I was not surprised by anything when I received the car - it is very clean.There were a couple of hiccups, paperwork had to be revised and overnighted again, and then I had to go in to get a 90 temp plate as the title had not been sent to the MVD by the time I got the car.But overall if you are going to buy a vehicle unseen and be happy with your purchase I would recommend contacting Bill Brandt Dealership - ask for Numan!

Andrew Coffman

11 de sep. de 2014

My work vehicle borke down on the way home after a long day and commute, I had it towed to a local mechanic and lined up a temporary replacement vehicle until the next week when I thought the vehicle would be repaired.The next day the mechanic called to let me know that the engine had cracked two cylinder walls and the motor would cost over 4,000 to replace (for parts and labor).Instead of the repair I chose to visit the closest branded car dealership, Bill Brandt Ford, and found a 2013 Ford Fusion that I could afford that also got better mileage than the vehicle that broke down.From the salesman to the finance manager, and the rest of the staff at the dealership, I was shown respect, courtesy, gratitude, and saw they whole team work hard ensuring I got the best deal possible and closed the loan that day so I could keep working without missing any time.Best of all, after the sale I didn't end the relationship there!The staff called and emailed me several times over the next few weeks to make sure I was doing well, answered every question I had, and even reminded me to make a service appointment for an oil change (I told them how many miles a week I averaged commuting and they were correct in guessing that I was close to 5000 miles 3 1/2 weeks in!)So when my family's babysitter needed a new vehicle, we sent her to Bill Brandt Ford and she was treated to the same fantastic service when she bought her used car.Andrew T. CoffmanProud New Ford Family Member

Douglas Rohrbach

11 de sep. de 2014

you guy's are great. that's why I buy my cars from bill brandt ford. Doug

James Lyons

10 de sep. de 2014

Greeted and treated very well. Everything was explained in detail. Time flew by as I waited.

Gary Ferras

10 de sep. de 2014

I have been bringing my company truck in for repair for about 5 years. The service has always been good.This last service was taken care of by Dean. He was friendly and professional. I used your shuttle, and have always enjoyed my conversations with Art.Thank you for the great service.Gary

Sean Johnson

10 de sep. de 2014

I purchased a 2014 Ford Fusion. The car drives terrific; love the interior of the Fusion as well as the outside. The service & the staff was excellent!! A+

Vicki Potter

10 de sep. de 2014

This was my first time bringing my car in for service. I had no problems and was kept well informed.

Bob Martin

6 de sep. de 2014

I returned to Bill Brandt Ford to service my 2013 F350 truck because of the great customer service. I had gone to another dealer and was ignored by the service agents as I stood in the service waiting room.

Frank Ichigaya

6 de sep. de 2014

Sales staff took the time to listen to what I was looking for and showed me several vehicles in my price range. Service staff was AWESOME as usual.

William Abitz

5 de sep. de 2014

Oil change/vehicle inspection. Answered questions I had about the cooling system on my F150.

Steven Choate

5 de sep. de 2014

Bill Brandt Ford's service & parts dept. staff are just the best. They know what they're doing, they listen well and are very personable & professional. I feel confident that when I go to them with automotive needs that they will know what to do and how to handle the issue. I've been a customer of Bill Brandt Ford for 13 years and the level of care and service has always been excellent.Steve

Scott Germann

4 de sep. de 2014

The staff was very helpful and truly helped make the experience a positive one.

Carlos

4 de sep. de 2014

I had an appointment for 1 PM and when I arrived I was helped immediately. The service adviser was pleasant and accepted a coupon I had from another location. The work was completed as promised and the results were explained to me by the adviser.

Robert Griffin

3 de sep. de 2014

Loved the experience. Everyone treated me well. All my needs and questions were answered promptly and in a fashion that was very understandable. I will recommend Bill Brandt Ford to all my friends and neighbors. Great service.

Mary

3 de sep. de 2014

They found the issue and corrected all in the same day. Like the fact that there is a shuttle service to and from the dealer.

Barbara Hawthorne

2 de sep. de 2014

Bill Brandt Ford is the TOPS! Great service with a staff that is very knowledgeable.

Bruce Babcock

2 de sep. de 2014

The Quick Lane personnel, Rocky and Eddie, were very helpful with making the service appointment and completing the job within the estimated timeframe quoted. Very professional! Thank you VERY much!

Richard Kubiak

2 de sep. de 2014

This is the second oil change I've had done with you guys, things went well and your people were courteous. The first one I had done the filter was not properly tightened and oil leaked on my garage floor. I brought it in to your repair garage and your mechanics took care of it in a few minutes.

Art Jinnett

1 de sep. de 2014

Having an appointment on a busy day is essential. I was in-and-out much faster than anticipated. A perfect visit could have included the availability of the right mechanic to troubleshoot a noise problem, but I was satisfied that it was not what I feared.

Karl Levine

31 de ago. de 2014

Great service you went out of your way to complete the job

Matthew Hoare

29 de ago. de 2014

Friendly staff, very knowledgeable.

Celeste Bernardo

28 de ago. de 2014

This is my third car I've purchased from Bill Brandt Ford. I got the C-Max Hybrid. The staff is always great, no high pressure and very easy to work with.

Valerie Castaldi

28 de ago. de 2014

Bill Brandt ford and their staff have always taken the best care of me,my family and friends.i am a lifer at bill Brandt ford.

Fiona Hibbard

27 de ago. de 2014

Had to go in for a recall. Fast and efficient.

Paul Parker

27 de ago. de 2014

Everything was good.

Jess K.

27 de ago. de 2014

I took my Saturn in for service and the staff was knowledgable, efficient, and fast - everything you need when gattubg your car serviced!

Chester Spooner

26 de ago. de 2014

everything went great.

Shellie Seyer

26 de ago. de 2014

Friendly, helpful and extremely fair!

Kathy Nunez

23 de ago. de 2014

I brought my 2008 Expedition in for routine servicing and found Rocky to be extremely friendly and informational. He have me the information that I needed to make informed decisions for future service needs. He made the whole process simple and easy!

Geoffrey Clark

23 de ago. de 2014

Great Team Great Service !

Michael Empringham

22 de ago. de 2014

I've been buying my vehicle at Bill Brandt for many years and they have treated my wife and I like family and they always put us in the right vehicle the just right for us . The service department I rate a 10 ,,because for about twenty years that I have been bring my vehicles in for service ,I never ever had a problem and that is a good thing because my wife and I love to travel and nothing feel more confident is to have a great service department to go to . Thanks Brandt family.

Carlos V Galvis

22 de ago. de 2014

Great and prompt service.

Kenneth Hitch

20 de ago. de 2014

Had an issue fixed through our extended repair service contract on our ford Taurus. Staff was very helpful.

Designer

18 de jul. de 2014

What a surprisingly negative environment! Couldn't believe how sitting in the waiting room of the oil change department was such a heavy and anger-filled experience for my little girl and I. Two male staff members were arguing with each other, both with domineering voices, as my daughter and I quietly played with legos trying to uncomfortably ignore it. We just wanted to get the heck out of there. Definitely, NOT what I had expected from this local hometown company. An unfortunate experience for such a simple service. Now I hesitate ever going back.

Edward

15 de jul. de 2014

I had, quite possibly, the best Service Advisor in the world. Edward was smart, funny, I'd go so far to say he's downright charming. A gentleman in the truest sense of the word. My car has never run better, and my A/C has never been colder. Easily the best coffee and the comfiest chairs I've ever seen.

Nancy

26 de jun. de 2014

Bill Brandt's Ford is the only place we come to buy our cars. Probably have bought 25 or so cars since 1996. We love everyone there, but have always start with Steve Meister who has become a real friend.

Jennifer

21 de jun. de 2014

Very Friendly, low pressure sales support. Great selection of cars. Very willing to work towards a win/win deal. Very positive experience. Enjoyed speaking with owner as well. Felt like a family environment. This is the first time I have ever enjoyed buying a car.

Frank

20 de jun. de 2014

I like that the service I needed done was done well within the time frame I was told, and even got a phone call as soon as my car was ready. Dean was very helpful and informative.

Howard

20 de jun. de 2014

For 35 years my experiences with Brant Ford have always been a good personal experience. That is why I keep going back buying cars there.

Marjorie

18 de jun. de 2014

You were ready when I arrived AND the one and a half hour estimate was accomplished in 20 minutes............so I went SHOPPING! Thanks.

Clarence

10 de jun. de 2014

I really appreciated how we were greeted by the sales person. he introduced himself, wanted to knwo our names and what we were looking for. We had stopped at other dealerships in the area and that was not the case. Mike gave us the feeling that he was interested in helping us look at what we were interested in and not just trying to sell us a vehicle.Did not get the feeling that we were being pushed into anything.

Mike

28 de may. de 2014

Consistantly outstanding! On this visit Rocky exceeded all expectations. A true professional, and one of many reasons why Bill Brandt Ford is the very best.This visit to Bill Brandt Ford came right on the heels of service at a GM dealership for another vehicle. Makes one realize that Ford products are a step above, plus the dealership experience is light years beyond the competition.

JackG

27 de may. de 2014

Excellent customer service provided by a team of friendly, thoughtful people.

Dennie

24 de may. de 2014

I like the friendliness that I feel when I go there to have work done or have question I need answers for.

Maxiene

22 de may. de 2014

Mike Ahmadi was a wonderful sales rep to work with and I could see my excitement through him in my purchase. He really made me fell right at home even though I live 2500 miles away and had never meet him till the day of my purchase.....

Dale

22 de may. de 2014

Spur of the moment to drop by without an appt. Happen to pick the right time and day. Service was immediate and I was out within the hour. I was told this is not the norm. Appt would be better to avoid delays.

David

22 de may. de 2014

I liked how straight forward everyone was, no games. Mike Storkan sat down with me and gave me a price right away, he didn't walk back and forth between me and his manager in a back office like some dealerships still do.

Steven

21 de may. de 2014

went in for a service bought the truck at all star but service it at Bill Brant. Buy my next vehicle at Bill Brant

George

20 de may. de 2014

The repairs to the 1998 Explorer were performed quickly even thou the SUV was towed to your Dealership without an appointment.

Ronny

20 de may. de 2014

Your salesman Mike, is very polite, professioanl, and fair. Mike took the time to explain the features of the car thouroughly, and obviously had taken the time to learn how the various options operate.

Liza

17 de may. de 2014

Unfortunately, my car in is always in the shop. Dave in the service department has excellent customer service skills and always keeps me informed and Art drops me off and picks me up safely and on time. Feels like I have friends there helping me which helps with the stress of my car.

Kathryn

17 de may. de 2014

It can be uncomfortable for a woman to go to a garage or service area & we're not always treated with respect but Bill Brandt's Quick Lane is so warm & everybody so kind that it is a complete joy. Also, the convenience of a shuttle was so professional & the driver was wonderful. Bringing my cars there is always a guaranteed good experience.

Laraine

15 de may. de 2014

I was offered a shuttle ride home instead of waiting. This was totally awesome since I had my 6 year old son with me!!!!!

Phil

14 de may. de 2014

Eddy, in the service office, was very attentive & helpful... He arranged transport for me and the service & brake work was completed in approximately 3 or 4 hours... I will continue to use Bill Brandt Ford in the future......

Robert

13 de may. de 2014

The staff were very helpful and friendly. Usually my experiences at car dealerships are very long, tedious and stressful but not this time. I would recommend Bill Brandt Ford to friends without hesitation.Robert Knight

Larry

10 de may. de 2014

The Service Advisor, David Parodi, was very professional. The service was done on time and they even washed my truck. I was called when it was done.

Alvin

10 de may. de 2014

Your team are very friendly and answers just about all my questions. What they seem to not know, they make it a point to find the answers.

Gary

2 de may. de 2014

very good service called me let me know what was wrong with the truck ordered the parts and fixed it quickly

Fabio

30 de abr. de 2014

Relaxed environment. We weren't rushed into a decision. The sales people were fun and friendly, and made us feel confident in our decision. We were able to test drive without a sales person in the car; much more relaxed.

Bryon

29 de abr. de 2014

I have purchased vehicles from this dealership and from the same personnel since 1990. The service in 1990 vs 2014 is identical. The customer comes first. Buying the vehicle was easy and quick, with all people involved in the transaction, knowledgeable and helpful. Everything happened as it was stated, there was no lost time on our part. Wonderful experience.

Chris

26 de abr. de 2014

Dean knew exactly what my Flex problem was just 3 seconds into our conversation. He ordered the parts and the job was done quick and with quality.

Darrin

25 de abr. de 2014

Straight forward and knowledgeable team. I purchased many new vehicles and this dealer by far is the best to deal with. I will recommend this dealer to my friends and family.

Donna

18 de abr. de 2014

Sales personnel was very courteous and helpful in answering all my questions. Since I have my vehicle serviced there on a regular basis, he was very aware of what needed to be done and what had already been taken care of in my regular service visits.

Steven

18 de abr. de 2014

The Works package is a good value and the service person handled the transaction professionally. He was also very accomidating by letting me bring both of my vehicles in for the identical service back to back.

Edward

16 de abr. de 2014

Without an appointment, my vehicle was received and serviced without question. With my frequently changing schedule, I am not always able to make an appointment in advance. Thank you.

James

16 de abr. de 2014

Rocky was a pleasure to deal with, he let us know the progress of our repairs. I feel the entire staff of Brandt Ford are knowledgeable and friendly.

Dabney

15 de abr. de 2014

Everyone was very nice, I was kept in the loop in a very timely manner, and the work was done quickly. They didn't try to get me to add on any unnecessary services, either, which I really appreciated.

Jan

9 de abr. de 2014

Steve Meister is always incredibly helpful, knowledgeable and friendly! He makes himself available to customers and returns calls promptly if he happens to miss your call! Mike was also very thorough in explaining the electronics and technology package to me and asked me to come back after I have had a little time to get familiar with things and he can show me even more cool features!

Barbara

9 de abr. de 2014

We thought our experience was a pleasant departure from the typical car shopping senario. When we arrived at the lot, we were " just looking", but were not made to feel that we were wasting the salesman's time. We were allowed to look around, check prices, questions were answered, a test drive was taken, we liked the car, we purchased the car. Kind of like the way it should always happen!

Robert

6 de abr. de 2014

I found my service tech (Dean) to listen to what I had to say and he advised me of problems that needed correcting. I would rate him a ten and will use him in the future. He also kept me informed on the progress of work being done .

Kathy

4 de abr. de 2014

The weights on my new tires were wrong. The tech caought it when they were rotated and changed them to the correct weight.

Debra

2 de abr. de 2014

Everything was perfect - no games, ru. Run around - the best vehicle buying experience ever. My husband and I have purchased several new vehicles over the years and this was the best experience ever thank you Bill Brandt Ford

John

31 de mar. de 2014

All around great experience. I've always dreaded having to car shop but everyone there made you feel like family. Good job guys!