Mkhammer

11 de mar. de 2016

I've been buy cars for years never been so happy, this purchase was the easiest and best experience I've ever had. I would recommend this dealership to anyone

Familyman

8 de feb. de 2016

After extensive research over a period of 2 months we narrowed our choice of New Car to 3 different models. Honda CRV Nissan Rogue and Subaru Crosstrek, all with the same options. My wife daughter and I tried all models and decided on the Rogue. We went to another ( Nissan dealer in Miami) before Bill Seidle. To make a very long story short. The first dealer gave us the runaround, increased an already agreed upon price and low balled the trade in by $1500.00. I told them up front I would walk if they pulled that crap. They did and I walked. I Called Raymond at Bill Seidle, asked if he had the car? Would he honor the price? Give me a fair trade? He said yes to all 3. We drove there and within 1 1/2 hours drove home in the new Rogue. His saleswomen "Elli" treated us with respect. Not once did they try to give us the runaround. 2 weeks later my son (23 years old) was going to get his oil changed at "the other dealer down south" . I told him he should try the service at Bill Seidle. He did and when he came home that afternoon said. " Man, what a difference. I will never go back to the other place". Thanks . I don't know who he dealt with. I am guessing that this dealership has a business model that respects and values their customers. I have lived in Miami for 42 years and this was one of the best businesses I have ever dealt with.

A. Neira

16 de dic. de 2015

Excellent service, very fast, polite and professional. All proper explanations and answers were provided to my questions, the team have a great knowledge of the products

Lalis

1 de dic. de 2015

Great service, everyone was super nice and fast They made sure that I was happy with my purchase and rate I will recommend it to my friends

James P.

17 de nov. de 2015

I am a first time buyer and I have to say that I had a great experience at Bill Seidle's Nissan. Their service was first class and I felt very welcomed. My car salesman was Jose Barrera, I would highly recommend him to anyone because of his professionalism and honesty. He made my experience easy and exciting. Anyone who is looking for a high quality dealer with exceptional customer service should head straight to Bill Seidle's Nissan.

Lunaky

23 de oct. de 2015

Braulio gave us a great deal but the bad experience surrounding the deal overshadows that. We waited 4 hours for the car to be washed/detailed. Car was given to us by someone other than our sales guy, who was no where to be found.. and the car was given to us dirty inside and out, smelling like coffee. They just sprayed stuff on the wheels to make it look "clean".. no instructions on the car.. nothing. Just.. "here are your keys". Was so tired of waiting with 2 little kids, just wanted to get home. Inspected car when I got home.. discovered a HOLE on the steering wheel. An entire week has gone by and I'm still waiting for the service department to give me the status on this part to cover the hole. Still not happy with this incomplete NEW car. Wish I can give it back and go home with nothing.

Petri

14 de oct. de 2015

I really advise others who are looking for a great dealership to get a new car, to visit Bill Seidle Nissan at Doral. Excellent service and experience!

Buying a new Nissan

25 de ago. de 2015

A dealership that take care of their customers. Great customer service, friendly salesmen, very knowledgeable about all Nissan cars, concern about your needs and very Professional.

Delgado22

19 de ago. de 2015

Edwin was a great help and got me what I wanted at the price I wanted. He was even able to get me a great on a second car for my mother. Greatly appreciated and will definitely be sending friends/family his way!

CHINIQUEM

17 de ago. de 2015

At Bill Seidle Nissan Dealer not only I received the best of service but everything the way I ask for the price as well as the monthly pmt and service from beginning to end.

kherrera28

11 de ago. de 2015

We had a stress free car shopping. Esteban was our sales man and he was just amazing, super friendly and approachable.They will try there best to help you as much as they can. We left very happy!

Ylopez

23 de jul. de 2015

Excellent experience. All staff was courteous and professional. Special thanks to Javier Torres, who took the time to explain us the problem and kept us in the loop all the time. Definitely we will come back.

Ingrid

12 de mar. de 2015

Sarkis Masaad made a great effort to make us happy with the purchase we were making. Work with his Manager to get the deal we were looking for. Great service!!! Great job!!!

simon58

9 de mar. de 2015

I have been without a car for almost 6 months, I went to Bill Seidle's Nissan and talked to Ely, I was referred to her by a friend that is also a customer. Ely took the time to help me find the best car for me and then Braulio Castro helped me get the best financing, even with my credit issues I was able to get a brand new car with the best conditions ever. Ely and Braulio went above and beyond to help me. I will definitely recommend them to all my friends and family!!! Thank you!!!!

Berigfil

3 de mar. de 2015

I will recommend Edwin Caldera to my friends to see him if they will like be attended very profesionalEdwin is a good asset to Nissan

Maricel

25 de feb. de 2015

I bought my car last week with Lisset Silva. She is the best, easy to deal with, super nice, she tried her best to make me happy and to make my deal easy. Buying a car with her is the best experience I had.I recommend the dealer and specially I recommend LissetJosefina Martinez

Nicky

22 de feb. de 2015

Christian V. Guevara. Made my first car buying experience one that i will never forget. It was one in a million great. If i was to buy another car Christian you would be my go to guy. I love Bill Seidle's Nissan.

klenita

24 de ene. de 2015

When I went into the dealership as is with all car sales I was very concerned and cautious because of previous experiences. The service was the very best I've ever encountered. Edwin was a very professional, outgoing and friendly salesperson not "pushy" but Edwins patience helped me make the correct decision in finding the car I really love for a price I can actually afford. Felt comfortable enough to walk out with a brand new car, great job, Gracias Edwin!

maelegu

19 de ene. de 2015

This was the first time buying a car for myself and Ely Gutierrez and Braulio, made it a very easy process. Ely helped me find the right car and Braulio helped me get the best finance. I am very happy with my car and my experience! I will be recommending the dealer and Ely to all my family and friends!!!

darcy1210

14 de ene. de 2015

From the time we came in, we were not bothered by annoying car salespersons. We had an appointment and we were attended in a timely manner. Lissett help us choose the car we were looking for and made this experience as least painful as possible. Later we met with Braulio Castro the financier and he helped us get the car payment to the price we can pay and with a low interest rate.

ncallaos

5 de dic. de 2014

Excellent salesperson (Mrs. Eleonora Gutierrez) that helped me to buy the car. She knew exactly my needs and guided me wisely to get the car I needed. I certainly can say that I had a great experience buying a car.

Cristino Rodriguez

19 de nov. de 2014

Nos sentimos muy satisfechos con la compra de nuestro carro , estabamos indecisos pero Oscar nos convencio, fue muy atento respondio muy bien todas nuestras preguntas , repito que estamos muy contentos la atencion fue excelente Gracias Oscar noi estamos asociados a ningun concesionari nuestro vendedor Oscar fue muy atento Silvia y Cristino

jrsantans

1 de nov. de 2014

Our car buying experience was very positive thanks to Ivan Gutierrez. He is a true professional, knowledgeable and trustworthy person. I want to acknowledge Ivan's patience with us, he at no point pressured us into making any decisions we were not comfortable with. I was so impressed with Ivan's work ethic that I purchased a second vehicle for my daughter. I kissed alot a frogs before making the decision to do business with Bill Seidles and I am glad that I did.

Wilber Cano

28 de oct. de 2014

I visited quite a few dealers before coming to Bill Seidle's in Doral. The salesperson, Jose Barrera, was extremely helpful, courteous and professional at all times. I've purchased at other dealers and never had come across a salesperson who genuinely wanted to help and look out for my best interest. I will definitely recommend your salesperson to friends, family and coworkers. Thank you Jose Barrera!!

riveroa

27 de oct. de 2014

I recommend this dealership to anyone. the attention and customer service was excellent and this time the process to lease our car was faster than previous years.

traci.s.89

17 de oct. de 2014

The sales team is very helpful, upfront, A's assistive in finding the car you really love for a price you can actually afford. I went to multiple dealership and once I finally went to this one I finally felt comfortable enough to walk out with a brand new car! Thanks Cristian!!!

leonjuan1

8 de sep. de 2014

is the best costumer satisfaction and the sale man eddwin was aexcellent seles thanks and congratulation for a good job good very good five start

raulgutierrez2260

7 de sep. de 2014

I went in without the intention to purchase a vehicle however the customer service experience Marcelo gave me was incredible. He answered all of my questions and was extremely professional; I felt confident in purchasing a car from the dealer with Marcelo as my sales person.

brunette 2014

6 de sep. de 2014

I am very satisfied with the attention and assistance I had at this Dealer when I purchased my car. I am pleased with the car that I get and I have no complaints so far. The Sales Man Pablo Ricaurte was an excellent Sales Rep in the purchase of my car. He provided me with his best customer service in order for me to have the car that I wanted. I seriously recommend him to any of my friends that wants to get a Nissan Car. thank you Bill Seidle's

jmercado6413

25 de jul. de 2014

I never experienced one of the best customer satisfaction. The courtesy, Professionalism by the Bill Seidle Nissan will allow me to come back for my next car investment.Thanks to a employee like Wilmer Alcaraz that represent the most important asset at Bill Sidle Nissan.Congratulation for a JOB WELL DONE !!!

isamontenegro

13 de jul. de 2014

I had a great experience working with Eleonora. She made sure I was happy every step of the way. The service was amazing. My experience at Nissan dealership was the very best I have encountered when purchasing a car! Eleonora was a very outgoing and friendly salesperson...but never "pushy" as some I have encountered.. and she worked in a very straight forward manner to bring me to a fair trade-in deal that I am very satisfied with. Makes me very happy to be a Nissan Leaf owner! My car is perfect for me... I will defiantly be coming back to purchase more cars with Eleonora!

lismaNyadi

11 de jul. de 2014

I had to returned vehicle same day of purchased to dealer.... I had a really bad and dangerous experience with the car and sales representative Claudio Suarez very disappointed... Radiator hose was dettached from the vehicles engine and I was stopped in the middle of the highway and had call the tow truck company to take the car back to the dealer. I really think this was planned by the sales person and the people from the dealer because the first car I choose to buy they had to changed it for the one I purchased, it was knock and the sales person told me I was wasting his time on changing the vehicle for another one told me to bring it the next day to the Service Department for it to be fixed.... How come I'm going to take a brand new car with problems and take it back for it to be fixed is he insane???....I already purchased another vehicle I'm very pleased and satisfied with my purchase at Braman Honda. I will never recommend anyone to buy a car from Bill Seidle's Nissan.

ameri003

26 de jun. de 2014

The quality of Service received is by far the best ive encountered. The person helping me Marcelo was excellent. The dealership really worked with me and made the transaction painless. I highly recommend this dealer and their staff. Great Team

chivatrismi

11 de jun. de 2014

I received more service that I expected if somebody ask me about the dealer I will recommend it and I will buy another car in the future.

helenaduranb

9 de jun. de 2014

I ordered a spare part on Saturday and was told it was getting there on a Tuesday. Wednesday called again and was assured the part would arrive Friday. Come Saturday left my car at 10:00 am and was called at 11:30 to please pick up the car because the part was not there. No explanation, no taking responsibility. The could not have cared less. BAD SERVICE

tonyc123

5 de jun. de 2014

When I went in the dealership as with all car sales I was very concerned and cautious because of previous experiences.I came prepare with my information. I found the car I wanted. Offered what I would pay for it and went on to financing.What sealed the deal was the finance person I worked with, Eddie. He was courteous, clear and to the point and gave us the best deal possible.thank you for making this experience a good one. We will be back

Cepillo

31 de may. de 2014

The dealer respected the internet quote and I was out of the dealer in less than two hours with a new vehicle. The staff was friendly and answer all my questions.

LuisAguiar

20 de may. de 2014

I exchanged an old lease for a new lease 6 months before the termination date , it took me 3 hours from the moment i stepped into to the dealer until i drove off with my new car .Good overall experience !!!!

Dani1326

24 de abr. de 2014

I didn't expect to buy a Nissan Car. However it was impossible to avoid after the great experience with Claudio...The customer services was excellent and I highly recommend you to experience yourself with this brand!

jonathanrichards07

19 de abr. de 2014

if ur going to buy at this place ask for Edwin he is great. He will get you the best price and no down payment and u will leave happy.

valsparksabc

16 de abr. de 2014

As soon as I walked inside, Luis J. Gonzalez greeted me and offered his assistance. He showed me the car and we test drove! Luis was patient and provided excellent customer support. He was also very knowledgeable about the cars. Fernando I. Lopez helped me in understanding the financial aspect of financing the car and processed my paperwork moments after I test drove the car. He was very efficient and gave me a great deal. He also mentioned the graduate program but since my credit score was in great condition, we went ahead and financed using my credit. This was the best decision to start building my credit, so the financial advising was very helpful! Thank you to all the friendly staff at Nissan!

arivero1

24 de mar. de 2014

My salesperson was very friendly, very knowledgable and gave me the confidence that she was looking out for my benefit and gave me the best deal ..was willing to work with my financial expectations and we were able to do a great deal with least hassle and a great feeling of a good buy...Thanks to Laura Valencia for a great experience on Bill Nissan..I would recommend going there to purchase your new vehicle.

Attilio

14 de mar. de 2014

Recomiendo la atencion que da El Sr Claudio el auto muy bonito muy completo y la posibilidad de financiamiento es rapida y de manera excelente

be512

6 de mar. de 2014

My husband and I had a pleasant overall experience. Christian Guevara is experienced and professional and was very helpful. I would recommend the dealership. We are very happy with our new 2014 Altima. It's our second Altima from the same dealership. It's a good solid vehicle. Never had a single issue with the 2011 and we now have a 2014.

jfelipe20

9 de feb. de 2014

The experience could not have been better. Everything went smooth including the negotiations about the price of the Pathfinder I selected. The dealership in general exceeded my expectations. Thanks.

JERRY2111b

5 de feb. de 2014

its was a very nice experience everyone try to help me I was very happy with everything theydid for me, sales person was great, very helpful...Marta B Valdes

jorgeravelo

6 de ene. de 2014

We felt very well in our visit. We got the impression that at the Dealer that most of the personnel enjoy their work, especially; Jose Barrera and Braulio Castro ,Thy were very patient and did their very best to please us and help us to proviiding the adequate channels to make possible to buy the cars. I will always go there to buy my cars .

Cjag64

2 de ene. de 2014

After wasting the whole afternoon at the dealership because they said they will match an offer from other dealer; they did not even were able to honor their OWN offer and added out of the blue $2 K more. That was a joke.

Nelsongo

22 de oct. de 2013

I went in on Sunday afternoon to negotiate the price on a used Altima, after several hours of negotiating on a car that had several body damages ( fist size dents on the bumper) we came to a final price that I was content with but like any good consumer I wanted to sleep on it. On that same day ( Sunday) I called before they closed and I said to them that I was going to take the deal. When speaking to the salesperson I offered to take in the check as a deposit and he said " it's not necessarily just come in tomorrow. Indeed the next day Monday, I went to finalize the deal and is brought to my attention that the Pre owned Manager ( Ramon B. Then) has the car in "body shop" fixing the dents, so he said if I wanted the car I needed to come up with $1000 more, even though the final price did not include any repairs on their part. Well, it's obvious to me that Ramon B. Then realized that the previous price was not a price where he could rip me off therefore, decided to use this excuse to cut the deal off and keep the car the rip off someone with less experience. I will not stop here, I will escalate this matter to the highest level possible to show my dissatisfaction with this specific dealership and manager in particular.

roiva

25 de ago. de 2013

Vehicle purchased 7/20/2013, had to go back for numerous things:1. Dealership forgot to add taxes2. Forgot to provide antenna for truck3 8/23/2013 car starts jerking - waiting for response as of 8/25/2013.Overall, this is my second car purchased from this dealership and I have never had any issues with the Rogue I purchased. However, my experience with the second purchase of a 2013 Pathfinder has been a little frustrating at best. I must admit, Luis who has been assisting me has been very understanding and thoughtful, I just hope we can get my truck working properly.Rovina Salahuddin305-562-7463

rubyb2324

10 de jun. de 2013

From my personal experience I can say that Bill Seidles Nissan is the best dealer to get any vehicle from. From the moment I contact the dealer I was treated like family. I was given the best customer service from Edwin, Gabriel and Andres it was like I had known them for years. Edwin made sure to find the vehicle to fit my needs and then made sure to get me to the best finance guy out there. Andres made sure I got to a pricing range I was comfortable with and never once left me with a doubt in my mind I was given the best of everything. Gabriel, ensured the whole process was smooth and the overall I got the best experience. I recommend anyone who is even thinking of purchasing a vehicle to come see them and I will assure you, you will leave with a vehicle and happy about the whole experience.

Raulin05072008

30 de may. de 2013

Oscar was amazing and im really happy with my new Maxima. Also, robert from finance left no questions unanswered. Phenominal service! Lastly, Manny from the service center could not have been any nicer to me!

Customer1A

29 de may. de 2013

I made a payment of my last car lease and they "forgot" to send it to Nissan Finance and three months later I was reported to the Credit Bureau and may account was placed with VITAL RECOVERY SERVICES for collection. I feel so frustrated and I'm very disappointed, the customer services is really BAD. I've sent my monthly payments to Nissan on time and now I am in troubles because of them.So please keep away of this Dealer, I won't do more business with them.BTW : I had to go to their offices, they don't answer the phone.

MonLes

29 de abr. de 2013

My husband and I felt extremely fortunate to have met Mr. Omar Casanueva, whmo we both consider as the best car sales representative ever! He was very friendly from the moment we entered, did not act "pushy" as many other salesmen tend to do. He was ready to answer any questions we had, gave us suggestions but let us decide. He was extremely friendly and efficient. We were very happy with the entire experience as well as the value that we received.I would strongly recommend this dealership and especially Mr. Casanueva to all my friends! Thank you!Monika Lescano

arelisfuentes

11 de abr. de 2013

Por primera vez visite este dealer y mi experiencia no pudo ser mejor, toda mis expectativas a cerca de la compra fueron tal y como las queria, desde el comienzo al decirle al vendedor lo que deseaba hasta la persona que me atendio en el departamento de financimiento.

DeChan

28 de feb. de 2013

I was greeted by Luis Gonzalez, one of the salesmen at Bill Seidle Nissan. He was very pleasant and knowledgeable about the Nissan Maxima. Although I am a previous Maxima owner, I knew exactly what I wanted. He showed me the new features of the car, explained the mechanics of certain functions and allowed me to test drive the vehicle. He was beyond helpful. Although they did not have the car in the color that I wanted, he was able to get it for me the next day and my purchase was final. Everything went well at this dealership for me. The provided excellent service, with a professional attitude.

orificiograndal

15 de feb. de 2013

People at Service department will try to screw you, stay away from this dealer. It was a terrible experience, I would not recommend this people to my worst enemy.

teldathruth

23 de oct. de 2012

Dropped almost 30K cash on a vehicle. When it was time to deliver the vehicle the salesman did not have both keys. Of course he didn't tell me this until he had my money and the car was paid in full.To make a long story short, it was a mission to get a second key for the vehicle.I have purchased many vehicles in other parts of Florida and never had a bad experience, these car folks down here in Miami need to learn to be transparent and they will sell many more cars.These folks are not service oriented at all. If they are going to owe you something, GET IT IN WRITING!!!

Joseperera

17 de nov. de 2011

First word that comes to mind is amazing. I have a 2011 Armada with only 325 miles my entire ac system got contaminated and damaged my ac as you can imagine I was really upset at this happening to a brand new car. I have owned Mercedes and Lexus all my life the attention and personal interest the Bill and Ariel took upon my issues was like I said at the start amazing. Even though I was very frustrated they made me feel as like they like to say a part of the family. A million thanks to the billseidle service team bill and Ariel thanks a million you have earned a customer for life...

Kwhiteway

27 de ago. de 2011

Bought our car in May and took it in for an oil change in June, (I drive a lot for work). When I left there was a rattling noise coming from the air conditioner. I called and told them that I would need to bring it back in for this to be fixed but would be out of town until May. I could live with the noise till then, it sounded like a leaf in the air conditioning. I brought it back on August 22 for another oil change and to have them fix the noise. They would not even look at it without charging me!! I was told I need to pay them, fix it myself or pay someone else. The guy had a horrible demeanor and I will never go there for service again and will tell everyone I know not to go there for a car or service. Very disappointing. If they want to help and fix this problem I would be flat to edit my rating, until then this is it.