Jeanneb85

28 de sep. de 2016

I Would highly recommend this dealership From start to finish the professionalism was impeccable.Chris my saleman was grwat and Dana in service very attentive

Harv Dali

3 de sep. de 2016

I worked with Michael Naveh on purchasing a new BMW X5, this dealership is a class act by all parameters. From the moment we walked through the door we were greeted warmly, and this continued ..... to the time we drove off the lot in a new vehicle . I am not often moved by service good enough to make me write a review but this dealership was so far and beyond any car buying experience I have had in 40 years that I felt compelled to write a review . If you go to this dealership I strongly suggest you seek Michael Naveh . I'm sure all the staff here is excellent but I personally work with Michael and he is by far a true class act. Unfortunately the ranking system will only allow you to give a maximum of five stars,Michael deserves 10 . He called me personally the day after we purchased our vehicle just to see how we were doing and if we made it home safely, we drove to Cincinnati from Maryland to purchase this vehicle. How many times has a salesman, a car salesman in particular, called you after the purchase to follow up.

miriyvon

28 de ago. de 2016

The most pleasurable leasing/buying experience of all (driving for 48 years) Michael and others were caring and interested in me and my selection. I was treated with respect and my decision was based on their knowledge of the product and the assurance that I could trust them and the product. I certainly have and will recommend this dealership to others. I shard with Michael that a previous experience was not the best and made me feel uncomfortable, but this visit lead to the acquisition/leasing of my dream car and washed away the past experience. As I drive I have become aware of he fabulous, safe ride that I am experiencing in my new BMW! I am completely satisfied with the Staff at BMW of Cincinnati and the driving experience. Thank YouMiriam Kinard

qwerty

25 de ago. de 2016

Jason was very helpful and enthusiastic getting me into a great new car. He was also very knowledgeable about BMW. I had a great experience!

Malaina01

22 de ago. de 2016

My 5 star buying experience began with the opportunity to test drive several cars with detailed information from informative staff and pain-free financing. It ended with me driving my dream car home the same day. The staff exceeded all of my expectations. I'm a customer for life and would highly recommend this dealership.

PinkRoses

19 de ago. de 2016

I recently completed my second lease contract with BMW of Cincinnati North. I am thoroughly satisfied; the entire staff is professional and friendly. Mr. Brad Schultz, Client Advisor, guided me through the selection process, explaining various features since I was upgrading from a 328i to 528i. He put forth considerable effort to locate the right car for my needs. Furthermore, Brad actually determined that I was eligible for a substantial discount through my insurance provider as an incentive offer!If you are in the market for a BMW, Brad Schultz is The Man to See.

ChristianCincy

5 de ago. de 2016

We are persistent buyers and when we want a deal to happen we push hard for it. That was no problem for Brad Schultz at BMW of Cincinnati North. Not only did he get us the deal we needed, he worked hard throughout the whole process to make things go smoothly and efficiently. Their inventory is excellent, service department is helpful and their sales and finance staff are low pressure, easy to work with and friendly. We will certainly be back in the future and would high recommend this dealership and Brad Schultz.Thanks again, Christian G.

sherrym

12 de jul. de 2016

Jo Carter is by far the best sales person & advisor I have ever dealt with. She is trustworthy, patient, humble & professional. She inquired and listened to what my needs were in functionality of a vehicle and matched that with the right one that also fit my personality versus "just trying to sell" a car. She treated the whole experience as a special experience and made it memorable especially in presenting my new GT to me with a red bow on it! Jo is the best! If you are thinking about buying a BMW or just have questions about it, call Jo! Thanks Jo from the bottom of my heart. Me and my white beauty are a perfect match. :-)

Chong Ahn

11 de jul. de 2016

The overall service from welcoming to the delivery of purchased car within the same day was very smooth and satisfied. In specific, the sales person (Brad Schultz) was very kind, informative and instrumental in making my decision quickly to buy the car. Great and fun experience!!

neusue

8 de jul. de 2016

Shaun Snelling is outstanding. I have asked him to be my service person. As a woman you need some one you can trust and he is just that, in addition he listens and explains. He is one of the reasons I return here for service. He makes me feel taken care of.

anI8guy

6 de jul. de 2016

I recently took my I8 for its 1 yr anniversary oil change. Shawn Snelling was my contact. I had some puzzling questions about the rear latch on the I8 and Shawn knew exactly what my concern was and he explained how the special latch worked. I truly appreciate how well trained and knowledgeable Shawn was about the i8 despite their rarity in service.

Mark

20 de jun. de 2016

I drove up from Kentucky to purchase a CPO 328ix. Brad Shultz provided excellent service, was friendly, profession, and kept me informed throughout the process. I'm happy with the vehicle and my time at Sweeney BMW.

Mpowered_one

4 de may. de 2016

So I just had my first service experience with BMW of Cincinnati North. It was by far my best dealership experience. From their general manager, Robert making sure my visit was amazing, to the friendly interaction with my service writer, Kyle, all the way to Evan performing the first scheduled service on my new BMW, the experience was top notch. Kyle even gave me a gift card to get lunch at a local restaurant and their complimentary Starbucks and wifi allowed me to not fall behind on my work. I was also has the option of them giving me a loaner but for the prompt service they provided (considering I was 1.5 hours early for my appointment) I didn't feel the need for it. Overall amazing experience and 5 stars to the staff at BMW of Cincinnati, where they aren't there to nickel and dime you on your service needs.

barrygib

29 de abr. de 2016

Just had best auto lease/purchase experience at BMW North Jake Sweeney BMW. Brad Shultz made the wheeling and dealing painless. Not only that , but he is a very nice guy. The customer service and follow up, not only from him but from tech guy, Jason, was outstanding. All the auxiliary staff were pleasant, efficient and very friendly. They are a great team. That's why I keep coming back.

Susan

28 de abr. de 2016

I can't say enough good about the Service Department at BMW of Cincinnati North. They are professional, kind, work in everyway to deliver an excellent service experience because they realize it's customer service that wins repeat customers. Kyle went absolutely above and beyond for me and my X5. My X5 is a 2012 and I love it. He makes recommendations and lets me know potential issues that may arise and how we'll handle it when it comes. The loaner vehicles they provide are fantastic. I'm a BMW customer for life. BMW of Cincinnati treats me like family. You can't beat that!

dealership

8 de abr. de 2016

I have bought 10+ cars so far in last 10 years but never had such a co-operative Sales executive 'Gregg Sewell' at the BMW dealership. He is a good salesman and provides a good service after the sale which is sometimes missing in the sales guys as they tend to ignore Customers once sales i completed.

BSM M4

3 de abr. de 2016

I was referred to Aatir Barlas and this dealership by a friend and colleague of mine, also from Columbus, who had a great experience with this dealership. This was my first ///M Car order and only my second BMW, and Aatir Barlas and the team at BMW of Cincinnati North are to be commended for a great experience thus far. The entire experience has been low stress and very low-key, and I appreciated Aatir's no-pressure approach. He is a true enthusiast who really knows the brand and has a keen interest in the ///M cars. His extra training and knowledge in the M brand is phenomenal. From the very beginning, Aatir treated me with respect, even as an out of town customer. He afforded me several hours of his time and took me for several extensive test drives of several vehicles (including a new M3) right off the lot. He allowed me the time I needed to research and compare the vehicles before putting in my order for a new 2016 M4. While I consider myself a knowledgeable consumer, he expertly advised me along the way regarding key features and options to consider. He always allowed me the time I needed to arrive at a good decision and he made the process very relaxing and, dare I say, fun! He did not pressure me into things that I didn't need and was very non-biased. I also appreciated his honesty in price and negotiation; after a few e-mails and phone calls, he met me half-way and we arrived at a great deal. He also kept me informed diligently along the way as the car moved into production, shipping and delivery, and I enjoyed that he sent me screen shots of the car's progress from the online system-- this was a nice touch. He even sent me pics of the vehicle on the day it arrived. He worked hard to secure me the best incentives and lease terms from BMW and made certain that my order was delivered to my specifications. The delivery day was also fantastic; the car was nicely detailed and had a beautiful shine. Aatir gave me pretty much his entire afternoon to allow me to take pics of the car, sign paperwork, and admire the car in their beautiful delivery area which is aside from the main showroom and a very nice touch. He then took me on another personalized ride in the new vehicle to demonstrate some of the ///M features and made sure I had a good understanding of the car's capabilities, again providing helpful tips along the way.He has continued to follow-up beyond the purchase and has offered tremendous support and customer service. The level of attention to detail has been unmatched and was by far one of the most pleasant car purchasing experiences thus far! I can't say enough about the impression that Aatir and in-turn this dealership has left with me. I highly recommend this dealership to anyone who wants to enjoy a pleasurable and memorable car ordering and purchasing experience, and especially if you're looking for a true ///M car enthusiast like Aatir who can make your experience one of a kind! Thanks again for your great service and attention to detail, Aatir!

LeeBMWguy

1 de abr. de 2016

Kyle Brinkmann did a great job. Everyone there is always very courteous and helpful. That is why our family has purchased a total of 6 BMWs from this dealership since 2012. Kyle and the many other people with whom I have worked at BMW of Cincinnati always make you feel very welcome. There is never any of the snobby attitude you get when you go to that "other" BMW dealership in town. Nice, considerate and professional people make a REAL difference and that is why my family and I are completely SOLD on BMW of Cincinnati.

HotRod1

1 de abr. de 2016

In the beginning my experience wasn't very pleasant, especially since my vehicle was in need of some serious repairs that were not covered under my warranty. But after speaking with Mr. Godbey & Mr. Isaac they assured me that I would have some resolve. I am very appreciative of the staff at the facility, especially the two gentlemen noted. I look forward to future dealings with the facility as needed and recommend every BMW owner to this facility as they are professional and knowledgeable. Thanks Much, Rod Edwards

Andrew

30 de mar. de 2016

This is my first BMW. I was convinced to get one by two of my brothers who are loyal Beemer's. I needed a couple of small things done and Kyle took care of me and my used BMW as if I were buying the $125,000 model!He pointed out that there were two recalls that needed attention and they were at no cost which solved another minor electrical issue. Kyle represents Jake Sweeney BMW as if he were Jake! I feel very welcome and comfortable dealing with Kyle because he works things out to my needs and time constraints.

TienNguyen

30 de mar. de 2016

First time with BMW car, and I love it. Joe Carter is good seller advisor, professional, and very friendly . She help me to get exactly car model that I wanted, tell me a lot experiences about BMW luxury technology and car engine powers...Finance is quickly and easily. I was very pleased with BMW north Cincinnati and my excellent seller advisor Joe Carter!

tgmsocal

28 de mar. de 2016

Brad worked with me to find a car that had the options I wanted at a price point that I could work with. There was no pressure or pushy salesmanship, and I ended up with a great car at what I consider a very fair price. Thanks to Brad and BMW of Cincinnati North!

M4ever

15 de mar. de 2016

I had the best car buying experience at BMW of Cincinnati. Clay Moorhead was my sales advisor and reached out to me after I made an online request. Clay was outstanding and answered my flurry of questions before and after the sale. The deal was made remotely and was quick and easy. We came to a quick agreement for an exceptional deal on my new M4. I drove 600 miles each way and would do it all over again given the low pressure sale and great overall experience. Clay introduced me to my M-Advisor (Aatir) who went over all the cool features of the car, the general manager who was very accommodating and everyone in the service department who provided great break-in advice. Overall I'm pretty impressed.

MSPORT75

13 de mar. de 2016

I just purchased an X5 M Sport from Jon. He was great in every way . This is my third purchase from Jon . I know I wore him out looking at three different cars but at the end of the day it was my happiness that mattered to Jon . A trusting professional that I consider my Client Advisor for Life . Keep up the great job Jon .

Matt H.

13 de mar. de 2016

I just purchased my second BMW from Jon and I've had a great experience both times. So much so that I've recommeded him to several friends who have also successfully purchased from Jon. I would highly recommend working with Jon on your next BMW purchase.

Julia123

10 de mar. de 2016

We have been buying BMWs for several years and will only do business with the one person who has always had our best interests in mind. The essence of an excellent salesperson is to establish and build lasting relationships. Knowing your clients needs and effectively fulfilling those needs is what Jo Carter is all about. She is a sincere, genuine person selling an awesome product and we love her!

Tony S.

2 de mar. de 2016

My wife and I purchased a car through Brad a few years ago and have been in touch a few times since then for another car. I was fortunate enough to have an opportunity to purchase another BMW but through a private seller. While I knew this news would not be what Brad would want to hear (I would feel the exact same way if the roles were reversed!) I called to let Brad know about the possibly purchase. He spent about 30 minutes with me on the phone going over the particular vehicle I was about to buy based upon the VIN and the Carfax, etc. information that was available. We discussed the various extended warranty and maintenance plans that would be available to me as well as an open recall on this particular car. I was so impressed that Brad took that time with me. BMW of Cincinnati has cared for my wife's car for the years we have owned it and we will be taking my new (to me) BMW there for service as well. This dealership is not the closest nor most convenient for us, but we will ALWAYS go back and that relationship started with Brad Schultz. Thank you, Brad!

MRLcincinnati

2 de mar. de 2016

Stopped in on a Saturday to look at inventory on small SUVs, test drove a fully loaded X1, came back the next day and bought it. No pressure sales experience, very professional and friendly, and quick and easy financing made this one of the best car buying experiences I've had. I would recommend to anyone in the area looking for a new or used BMW.

M Compact

1 de feb. de 2016

My wife and i visited BMW of Cincinnati to look at a CPO M235i. I had made an appointment with Jeff Robinson so when we arrived the car was parked in front of the Certified Pre-Owned showroom. We test drove the car and sat down with Jeff to discuss the purchase. The entire experience was first-rate. We were treated with respect at every step of the negotiations; no hidden fees or "gotchas." We simply could not be more pleased with both the car and the buying experience.Highly recommended!

Samir and Renu

31 de dic. de 2015

Chris Hundley did a great job in sales. We talked on the phone once, went in the next day to test-drive, and walked out the same day with a spanking new bmw. Not that we are impulsive buyers. Far from it. We knew exactly what we wanted, and though the store closed at 6, Chris and Angela stayed until 10 (Nick until 8 or so) to get the deal sealed to our satisfaction. Patient cheerful service all the way through. Gerald (in after sales) is continuing the excellence in service. We look forward to a highly satisfying experience during the next several years with this dealership.

brolfes14

23 de dic. de 2015

Just purchased my 2016 335 xi GT from BMW of Cincinnati. Jeff Robinson was awesome in seeking to understand my needs and offering suggestions and guidance to making it happen. Jeff was in constant contact with me and worked diligently to find the perfect car for me. He found it within 24 hrs and I was driving it out of the parking lot within a week. I couldn't be happier with my car or the service Jeff provided. I know if I have any questions at any time he is there to help. This experience was the best and I will highly recommend Jeff and BMW of Cincinnati to all my friends and family.Brenda

timzimmerman

18 de nov. de 2015

When you want to drive The Best (a BMW), you go to The Best Dealer, with The Best Sales Staff, The Best Business Office, The Best Service Department and The Best General Manager. If you want all these, then make your life easy and see Clay, Nick, Kyle and Walt, and Robert, and you will not be disappointed.I have just bought our fourth BMW at BMW of Cincinnati, and I am totally satisfied.

JasonT

2 de nov. de 2015

Perfect balance of technology and in-person service when you're ready to pull the trigger. An outstanding experience in every way. Thanks to Clay, Jo, Aatir and Gerald for everything. Highly recommended.

manes

21 de oct. de 2015

After a bunch of behind the scenes research but no contact with BMW Cincinnati North, my wife and I walked into the dealership on a Monday early afternoon and were greeted by Ken Wills. We knew the cars they had on the lot but had never owned BMWs before and had been on one test drive. Over the course of 2 long days Ken worked with us, and between us we test drove 6 different cars about 8 total times - we were trying to figure out what we wanted. I was really torn between two vehicles and my wife was pretty open to a number of 4 and 6 cyl models.Ken is a very easygoing guy, knowledgeable but low key. Perfect for people like us, who are more used to taking charge. Ken really rolled with this situation well. In fact, I was ready for the new 340i xdrive that came onto the lot just that Monday morning well before Ken and the prepping staff were, and Ken took me bugging him on the second day (Tuesday) very well (I must've asked "Is it going to get done today?" 5 or 10 times!). Ken was way more patient with me than I deserved, that's for sure. Working with Nick Angelo in financing was also a breeze. Everyone in the dealership was kind and considerate and it was a fun experience. And the cars are just wonderful. I even had a brief discussion with Kyle in the service department about winter wheels and tires and storage. This brief interaction made me feel well prepared for and left me even anticipating future visits to the service department.Overall, an excellent car buying experience. Go see Ken.

JimG

14 de oct. de 2015

I found the perfect car at BMW of Cincinnati. I live in New Jersey so this was no short trip, but thanks to the awesome staff at BMW of Cincinnati I was able to get all the information I needed before my trip. Aatir went above and beyond from the start, even picking me up from the airport! His passion and knowledge of ///M cars made me comfortable in the decision to purchase this amazing car. The dealership was clean and welcoming, and I can't recommend them enough. If you are looking to purchase a BMW, you simply can't find a better experience.

anI8guy

11 de oct. de 2015

I have to acknowledge the great work of Gerald Isaac and Service advisor Kyle Brinkman to help me deal with a virtual problem: BMW online service. The did a fantastic job working through with BMW on the issue. Take your car to Kyle if you need great Service; He is courteous with impeccable follow-through. It is people that make a company tick. and we need people like him in the OCS.

rebeccalong

15 de sep. de 2015

I just recently purchased a used BMW X5 from Jake Sweeney BMW. I was greeted by Brad Schultz during my first visit to the dealership. He was very professional and easy to talk to. In no way a "pushy salesman", which can make car buying so awful. He was incredibly knowledgeable about his product and gave me every confidence that this was the place to buy my next car. Negotiating with him was so simple and straightforward, there was no stress involved! He delivered my car to me the next day and spent as much time as needed to show me all of the details and mechanics of my new car. This was BY FAR my favorite car buying experience.

BMWX3

31 de ago. de 2015

I bought my first BMW X3 from Clay Morehead in 2012. Last month when I started looking for a 2015 X3 I called Clay even though I live in Nashville, TN, Clay did not have the vehicle I was looking for. Unfortunately, I found what I was looking for somewhere else.I just wanted to say that I would definitely buy a vehicle from Clay and this dealership even though I live in Tennessee. Very professional and helpful.Today I spoke with Nick Angelo in the finance department about a possible extended warranty for my BMW. Nick was very helpful explaining the best option for me. He DID NOT try to push a product on me like many places do. He provided me with several options and told me to think about what was best for me and to call him back if I had any question or when I was ready to purchase.

Jennifer

16 de ago. de 2015

This was my second purchase from Jake Sweeney, and it was once again, the best service I've ever experienced with a new car purchase. Clay Moorhead and Jeff Robinson are hands down, THE BEST!! They are totally focused on delivering a world class customer experience. Both Clay and Jeff worked diligently to structure this purchase for me in record time to accommodate my busy schedule. Jake Sweeney is a 1 1/2 hours drive (one way) and it's worth every minute of my time to deal with such a professional team. These guys know how to get things done and simplify this process for the customer. I would strongly recommend anyone looking to purchase a BMW to check out Jake Sweeney. You will be glad you did!

kimsayz

23 de jul. de 2015

I am SO happy I got to drive away in a new BMW and it is all thanks to Jo Carter. Jo provided a flawless buying experience and was extremely happy and committed to getting me the best deal. I am in love with my car, my payment and this auto group. I highly recommend working with Jo, she was the sweetest. (even set me up with a huge red bow on top to take my experience to the next level). If you are looking for a great experience, a competitive price and a sales rep committed to getting you the vehicle you want at the price you need look no further. Thanks again Jo!

vijay23

8 de jul. de 2015

This is my second review for JakeSweeney, last week I bought X5 and all the staff were very nice to me. They took very good care of my requests and politely obliged. Micheal N was my salesperson and I really felt like a family to him, the way he received us and help that he offered and detailing car features.I wish there I could give 10 stars to Jake Sweeney, the car buying experience was so royal and I would buy my next BMW here, whereever I am. All of the BMW fans in US, whether you are in west coast or east coast, it's worth buying BMW from here, you will realize when you buy from them and I'm sure you will write much more than what I mentioned here.....GO Jake Sweeney ! ! !

mmhusyracuse

29 de jun. de 2015

Just purchased a certified pre-owned BMW from Brad Schultz, a fantastic buying experience and at a very reasonable price. He took the time to go over the financials involved, showed us each car in detail, and made sure to answer every question. I highly recommend you ask for him when stopping by and know that you're in good hands. Definitely returning down the road when buying another car.

anI8guy

28 de jun. de 2015

What a great experience buying my third car there. Everyone is helpful particularly Jo Carter who makes sure your car is Perfect at pickup and is your advocate during the whole deal. They let my kid hang out despite their rennovation and tight space. David Lloyd their finance Manage is unbeatable for finding you the best deal and if you have any concern their General Manage Robert always is there to help you. They make car buying a good experience. They are not Pompous like the others folks who feel that you have to be at their level to earn the right to drive a BMW and I bought a 325 from the others and swore to never go back. If you are in doubt about this review go there and ask for Jo Carter. Her son serves our country proudly overseas.

vijays

16 de jun. de 2015

I researched so many dealers and finally ended up with Micheal Naveh, he's such a awesome person, and lots of patience. They gave the best deal and also took so much care to hear me out and was very polite unlike other dealers.I'm very excited to see my new X5 and will definitely write more review on my delivery experience, in a month.-Vijay

S. M. Johnson

9 de jun. de 2015

I purchased my 2009 BMW X 5 form Jake Sweeney BMW in 2012, and I have been thoroughly satisfied with the sale and the service ever since. The service department at Jake Sweeney is deeply committed to keeping my X 5 in the best working order. When I leave I am confident the work they have performed is exactly what is needed. Although I there is a BMW dealership that is closer to where I live, I trust the workmanship of the Sweeney staff. They simply are the best! S. M. Johnson, Centerville, OH

djc79

5 de jun. de 2015

I recently purchased my second BMW from Jake Sweeney BMW after spending several years driving another mfr. My experience with Jake Sweeney and salesman Brad Schultz the first time (new 335i) was exceptional and I had no reservations returning as I planned to go back to BMW. Having visited other BMW "stores" in the city, Jake Sweeney has an inviting atmosphere, large inventory, and attentive staff. I was interested in a certified pre-owned 550i and Brad did a great job introducing me to several attractive options in the used 5-series lineup that helped make my decision. No pressure and straightforward sales approach made negotiating a fair price a positive experience for the second time. As an owner himself, Brad has a passion for BMWs and helping his customers find their passion too.

foster513

1 de jun. de 2015

Id like to thank Brad Schultz for a wonderful buying experience, once again. Three years ago, With Brads help, I purchased my first BMW from Jake Sweeny BMW, Tri-County. Their inventory was well stocked with all new and certified pre-owned vehicles for me to choose from. To my surprise it was a hassle free, easy, no pressure experience. So this year when I was ready to buy my next car, my first thought was to call Brad. I can honestly say I trust Brad and the Jake Sweeny BMW team to get me in the perfect vehicle for me. My buying experience was quick and easy. Once I decided what I wanted, shortly thereafter, was driving home in a new car. Brad did an exceptional job helping me decide what car would best suit my needs. He explained all my options, answered all my question thoroughly and provided excellent customer service. The Jake Sweeny team was amazing. I would never buy a car anywhere else.

bnewman

28 de may. de 2015

I don't think I can accurately express how thankful we are for our sales person Brad!! Wow!! There was none of the typical sales person pressure. Instead he gave us the knowledge we needed in order to make the best decision for our situation. He was attentive to our very specific needs in a car!! We will definitely be customers of Brad for a very long time!! Also a shout out to every employee we came across...the manager, the lot tech and the finance guy...we didn't encounter anyone who wasn't willing to bend over backwards for us!! #sweeneystory

?

10 de ene. de 2015

Thank you Jo for helping me with the right choice of the lease and the car of my dream - this is my second car from Jake Sweeney.

Emily Hurst

4 de ene. de 2015

This is my 3rd BMW from Jake Sweeney and Jo Carter has always gone aboVe and beyond for me. Thanks Jo and BMW!Emily Hurst

djlewis

29 de sep. de 2014

Thank you Peter for making my first BMW purchase an awesome experience - from the test drive to the financing. You and Tami were both informative and extremely knowledgeable. I love my 328I, it is definitely the ultimate driving experience!

btowle10

27 de sep. de 2014

As a first time BMW buyer I have nothing be great feedback for Jake Sweeney BMW. Their attentiveness, inventory, and competitiveness were better than other BMW dealerships and other brand dealers. I dealt with Brad Schultz and he did an exceptional job walking through all the options, finding the perfect match, and aiding in any concerns I had. Again, nothing but great feedback fro Brad and the Jake Sweeney team.

Fmader

25 de sep. de 2014

I want to think two fantastic men. Peter Cramer and especially Ken Wills. We had been to several BMW dealerships in Dayton and Cincinnati areas looking for just what I wanted. At no time did any of the other dealerships make us feel welcomed and feel like we were family. The Jake Sweeney BMW crew from the start welcomed us with open arms. They went above and beyond to make us happy and making us feel comfortable with the first time BMW purchase. My first BMW purchase has been an all around memorable experience THANKS to Jake Sweeney and two great sales men. From the time I walked into the show room to the time I drove home in the best car experience I have ever had I will always remember my first BMW experience. Plus the finance lady that goes over all the paperwork with you was an absolute hoot!!!!! THANKS guys

scrawford728

3 de sep. de 2014

Jo was extremely down to earth and welcoming to my husband and I as new BMW customers. Her attention to our needs and wants along with her great personality made for a wonderful experience.

kcombsky01

18 de ago. de 2014

Let me start by saying that I HATE the entire car buying experience. I hate being treated like a woman who knows nothing about cars, I hate the game playing and "good cop/bad cop" schtick with the price.... I hate it all. So when I stepped on the lot at Jake Sweeney BMW, my expectations were not very high to say the least. But from the moment Brad Schultz came and greeted me, I was immediately impressed. He put me at ease right away, and even better, he talked to me about the technical aspects of the car (engine specs, driving performance, etc.) rather than assuming I was just a girl who was looking for a "cute convertible." Needless to say, I drove away 24 hours later with the best 40th birthday present ever, and couldn't be happier with the whole process. I highly recommend Brad and the Jake Sweeney BMW team for anyone who is in the market for a new car!

bvshipe

6 de jul. de 2014

I have to thank Rob Tobin in particular and Jake Sweeney BMW in general for the best car buying experience I have ever had. Rob found the exact car I was shopping for as it was headed for the USA on the high seas. He kept me informed as to its arrival at the port and the date it was to arrive at the dealership. All this was accomplished by email and phone calls because we had never met face to face. On the date we were to pick up our new 5 series BMW my wife and I drove the 300 miles to Cincinnati. We were met by Rob and the rest of the friendly and knowledgeable staff of Jake Sweeney BMW. The car was spotlessly prepared for delivery and Rob was very patient in explaining the multitude of functions this car was capable of. Thanks again Rob Tobin and Jake Sweeney BMW. Bruce and Janis , Waynesburg, PA

mbrandabur

28 de jun. de 2014

We first meet Jo several years ago when purchasing our first BMW. When we wanted to look into trading in and up, Jo worked with us via phone and e-mail to narrow down our search, then upon finding the right vehicle for us, she promptly set up an appointment for us to come in, check out the car and confirm the deal. When we arrived, Jo had everything ready to go upon our arrival to include a bow on the car, which my wife really appreciated - especially since it is her car. Once there, she got everything taken care of promptly, and then took all the time needed to ensure we understood how the car worked, and recommended coming back to meet with the "Genius" whom she introduced us to.I know Jo worked very hard to get us the best deal on our trade in, and for the best financing. She has been and continues to be a consummate professional who fully understands the meaning of customer service. Your organization is fortunate to have her.

mimikhayo

20 de jun. de 2014

I gave Jake Sweeney BMW a score of 5 because every aspect of my experience in buying my 2014 BMW 428xi was awesome! I originally brought my 2007 328i in for service, which, by the way, the service people are equally as awesome and trustworthy, but while there I noticed the 2 door 428xi. Chris Owens walked me over to the sales department where I was introduced to Rob Tobin, and the rest is history. Rob listened to me, found an exact match to what I was looking for, took his time and was patient with my questions and needs, and never pressured me to make a decision that I wasn't comfortable with. Rob was efficient, knowledgeable, kind, and made my experience down right fun! I love my new car and I'm thrilled to be a part of the Jake Sweeney BMW family. As a single female, I am confident that I was given a fair deal....no regrets!

adamsloan35

13 de jun. de 2014

My wife and I cam home for our baby shower and quickly realized we needed a bigger family car. Jo helped up find the perfect X3 for our new family. Jo got us our new car with more options than we thought we could afford, for a lower price than we thought possible. She did such a great job that my father in law showed up an hour later and bought a 5 series. It was a great experience, with everything made easier by Jo.

LauraPuls

12 de jun. de 2014

My husband and I visited the dealership originally on Memorial Day and were met by Brad Schultz. He was not only very knowledgeable, but in addition patient. (It was our first visit to a BMW Dealership.) We also felt he was very courteous. We spent a great deal of time with him that day and then left undecided. After visiting at least 3 other dealerships (none of which were BMW) I looked at the Jake Sweeney inventory online and spotted a pretty light blue 328i xdrive that caught my eye. I mentioned to my husband that I might stop by and take a look while out and about for work. My husband called Brad and mentioned that we might be by the next day but to my surprise when I arrived that day Brad had the vehicle pulled up near the entrance looking all shiny and clean. He immediately greeted me by name and said "I think that's the one you came to see." I was shocked at how he could know which one I was looking at (as I didn't know my husband had called him). I test drove the car that day and then my husband and I came back the next day to purchase it. We had visited, as mentioned, a GMC and a Ford dealership and had, quite honestly, a bad experience. We are looking forward to enjoying the BMW - most definitely - but Brad Schultz was a big part of the experience for us and he was the reason we came back to BMW. Thanks Brad!

MelissaFox

6 de jun. de 2014

I recently purchased my first BMW (and love it!). Brad Schultz at Jake Sweeney BMW was the reason I chose to buy my BMW from this dealership. I had been to many dealerships and most knew little about the BMW X5 features and extras included in each package. Brad is extremely knowledgable about the X5 and patiently walked through all the features and thoroughly answered all of my questions. He also understood my desire for the perfect car within my budget that satisfied my lead foot! Brad did a great job communicating with me before, during and after the sale of the vehicle. I would highly recommend Jake Sweeney BMW and Brad Schultz to anyone looking for a BMW in the Cincinnati area.

rarobins1

4 de jun. de 2014

Second time buying an X5 through Jack Sweeney and Jo Carter. Great experience both times. Easy, quick and straight-forward. I'd buy there again.

valeriefry

24 de may. de 2014

We had a very positive experience with Jake Sweeney BMW. We were looking for something very hard to find which was a young X5 with very low miles. We looked at several dealerships in the Columbus area and online without any luck, and were amazed to find four such vehicles in the Jake Sweeney lot. Rob Tobin was very helpful and knowledgeable as we test drove multiple vehicles and ultimately selected the one we wanted. What was even more impressive was that rather than sending us off the lot the same day, Rob insisted on letting the dealership put it through a final inspection and detailing and driving it to our home in Columbus later in the week. Rob brought with him a tech specialist who was able to give me a personal tutorial of my new car while sitting in my driveway. Overall a great customer service experience! We highly recommend Jake Sweeney BMW.

mehdipour

12 de may. de 2014

The dynamic stability malfunction warning light on my 2006 535i BMW came on. From website of Jake Sweeny BMW dealership in Cincinnati I printed a 1/2 off diagnostic light check coupon for $55.00(regular $110). I took that coupon to my local BMW. They honored the coupon charged me $55.00 for the diagnosis. They recommended replace the ARS valve which it will cost over $1500.00. I drove 100 mile on Saturday April 26, 2014 to Jake Sweeny BMW dealership in Cincinnati for second opinion. I gave them the 1/2 off diagnostic check coupon for $55.00 from their own website to the service advisor. I also showed Jake Sweeney service advisor the recommendation of the previous diagnose from my local BMW dealership. At the end, they charged me $184.72 because they said the coupon is only good for 0.8 hour. They billed me $184.72 for what the coupon called for $55.00. I called the service manager Mr Dave Godbey on Monday April 28, 2014. He said he will talk to his technician and call me back. I have called him several times and left him several massages. He has ignored my calls and massages.

Taszzz

3 de abr. de 2014

Have never experienced a Gentleman who was so passionate about his product. He took the time and energy to explain every detail about the car. Not only explain but make sure I knew how to use it and what all the procedures and uses were. He was very relaxed and non aggressive. He took time to show us all the cars that were in the range we had established. Even offering his personal cell number to answer questions and concerns that may have arisen as we searched other dealership. Ultimately we did settle on Jake Sweeny and Brad was a big reason why we returned. Since our visit we have referred several people to him and have no hesitation about keeping that pattern. It was a pleasure to do business with him and see myself returning as the need arise in the future. Thanks Brad.

lslaughterbeck

31 de mar. de 2014

I cannot say enough wonderful things about our sales experience with Brad Schultz and Jake Sweeney BMW. They made leasing our new BMW as easy as possible. They deserve a 5 out of 5 stars!

VonOndine1277

24 de mar. de 2014

The experience was very good. Brad was an excellent sales person - very knowledgeable about the product and no pressure. I'd recommend working with him.

Henry1985

3 de mar. de 2014

I was in the process of searching for my first BMW to purchase when I came across Jake Sweeney BMW and their sales associate, Brad Schultz. Brad was very helpful in finding the right car for me. He made recommendations but was never pushy or leading in any one direction. He is extremely knowledgeable about the cars. It's easy to see right away that he's a car guy and knows his BMW's. He's took a considerable amount of time showing us all the features on the car and worked with us on the price. We left feeling like we received a good deal on luxurious Certified Pre-Owned BMW X5. I would recommend using Jake Sweeney BMW and be sure to ask for Brad.

BilindaBenton

27 de feb. de 2014

I had quite a lot of much needed help going into J.S. BMW, being a 20 yr. old female you can imagine i'm terrible with these things. Hearing horror stories about dealers (especially high end ones) ripping off their customers, hiding fees until the very end, not giving a fair amount for a trade in, etc. With that in mind I called and a gentleman named Peter Cramer answered my call and set up an appointment for me with another gentleman named Brad Schultz. Brad was amazing and very knowledgeable in assisting me with getting me out of my horrible Scion FR-S lease and into a 2011 Infiniti M37x.. Wow. What a step up. Brad walked me through the entire car, button by button (and man, were there a lot of them!) and also pointed out a blemish in the paint and told me to bring it back when ever to have that spot repainted. I'm told i'll also be loaned a car for the duration of the time my car is in the paint shop! I thought that was very nice. I was then taken over for paper work with a man named Nick Angelo who is super sweet and made the paperwork go fast and easy, minus the hand cramp i had from all the required signatures! He also explained everything step by step and answered any questions i had. Overall my time at J.S. BMW was enjoyable and I'll be going there for my next car, if and when i get tired of the M37! Thanks to all the guys involved, you all definitely have my business for life!

SungShin

26 de feb. de 2014

Communication with Clay by emailing and occasional calling has been flawless and stress free. He has been very straight forward about the deals he could give me. He is the manager of internet sales and gave me the best price in the market. I have been researching and dealing with the dealers in Dayton and Cincinnati. I am a USAA member so I was eligible for extra incentives, but Clay's offer was the best. Other dealers 3rd or 4th best offers all fell below Clay's FIRST offer. Today, I purchased a 328i xDrive from Jake Sweeney BMW with the help of Clay and Jo (client advisor). Jo also has been so wonderful to let me know about my new BMW. She had a temporary medical condition to use her crutches, but she put all of her efforts to help me out. Nick (financial manager) also explained me about the optional warranties I can purchase throughly. If you want to buy a BMW at a good price without stress, I recommend you to contact Jo or Clay. The best dealer experience ever. Very ethical and professional dealership. I highly recommend this dealer to everyone.

MeredithRoslovic

18 de feb. de 2014

I had such a great experience at Jake Sweeney BMW with Peter Cramer that I had to submit a review. I spoke with many dealerships and test drove cars in Columbus, but did not receive a level of service that made me feel comfortable enough to make a purchase. After speaking with Peter several times over the phone, I noticed such a high degree of professionalism that I decided to make the two hour drive to test drive a car that I had seen online. The car was beautiful and everything that Peter had described to me. He made me feel comfortable and welcome immediately and was extremely knowledgeable about every aspect of the car. Within a couple of hours I was driving home in my gorgeous Land Rover, confident that I had gotten the best car at the best price. Thank you, Peter and Jake Sweeney BMW!

lraterman

28 de ene. de 2014

Peter Cramer is attentive to customer's questions. The follow-up was excellent. He is a knowledgeable professional, and more importantly, I trusted that our pending transaction would be handled well -- and it was. Thanks Peter

swsw

27 de ene. de 2014

My business partner Rob Harrison and myself were looking to lease 2 new cars through our business and we decided to look into what BMW had to offer. Shaun Sweeney was our Sales Representative and did an outstanding job showing us the BMW features. He was very friendly and professional and I would highly recommend him to potential customers.

Thatgirl45230

22 de ene. de 2014

I was in the market for a used BMW x3. I found my perfect car at the jake sweeney BMW dealership on Kemper rd. Clay Moorehead was who I communicated with before I visited. I met with Clay and he was professional, helpful , knowledgable and very friendly. He was even able to get me a better interest rate than my credit union through BMW financial!!! He also took the time after my purchase to take me for a ride and show me how everything in the car operates, as this is my first BMW. I really appreciated how helpful that was to me. Also, had my grandson , Chayce with me and he found a new buddy in Clay! He kept an eye on Chayce while I was finishing the paperwork. He was very entertaining ! Great service! I highly recommend Clay if you are in market for a car!

DebbieCurlNagy

1 de ene. de 2014

Brian Williams is the best sales person we've ever dealt with. This is our second BMW and Brian helped us with both purchases. Brian took the time to answer all our questions & help us to find the right vehicle to meet our needs. He was never pushy & was very patient as we explored our options. We strongly recommend Brian Williams & Jake Sweeney BMW.

azstang66

25 de dic. de 2013

Wonderful experience buying a CPO BMW 335. Peter was friendly, knowledgeable, and experienced. Not once dud I get the "sleazy car salesman" vibe. I am very happy I chose this dealership. I would come here again and recommend this dealership to friends. A++.

rnjonline

20 de dic. de 2013

Looking for a dealership that will exceed your expectations again and again - look no further. Every visit is better than the last. I purchased a CPO BMW and from first contact to final delivery I have experienced exceptional service, attentive staff, and seemingly impossible response times on follow up. I've purchased dozens of cars in my life and this purchase was hands down the best experience I've had so far. Brad bent over backwards to turn a week that started with a wrecked car into one of the better weeks this year. He recognized the stress of the situation and accommodated us every step of the way. Thanks, again.

Elittle

14 de dic. de 2013

Working with the sales staff was a fantastic experience! Everyone was very welcoming. The salesmen do an incredible job- making sure to listen to customers and provide a wonderful shopping experience. I would recommend them 100%!

skakani

14 de dic. de 2013

Shaun has been our BMW go to guy ever since purchasing our new X5 from him back in 2005. It's been 8 years and it was time to trade in the old X5 and Shaun happened to be at the dealership on HIS day off. Shaun took some time that day and worked with my wife and I to get a deal on a newer BMW that we really wanted which took most of the afternoon. We've never had a bad experience with Shaun and look forward to working with him again in future years to come:)

Kim.iles7711

6 de dic. de 2013

Brad was great! He took the time to help me find the perfect car for me! I am extremely happy with his knowledge and customer service!

richcasillo

6 de dic. de 2013

My experience at Jake Sweeney BMW met and exceeded my every expectation. My salesperson, Brad Schultz, provided expert and sincere assistance. He has a deep knowledge of the brand, and interacts with genuine enthusiasm. The purchase of my BMW occurred over the span of 6 days, and timely communication was given throughout. I felt confident that I was being given good information with earnest intent to place me in a premium vehicle.My newfound allegiance to BMW has as much to do with the service I received from Brad Schultz - as the car itself.Thanks for making this a great memory for me! Rich Casillo

PinkRoses

3 de dic. de 2013

Mr. Brad Schultz, Sales, assisted me in selecting a 2014 BMW for lease. I am new to both BMW and leasing, and Brad patiently answered all questions and concerns. Brad gave his undivided attention and, to my satisfaction, explained features of the vehicle I was interested in, which was the 328i Xdrive. Brad was respectful and listened to what I wanted and what I didn't want. I subsequently leased a vehicle through Jake Sweeney BMW and I received a very acceptable price. Overall, Brad treated me as if I was a friend, rather than just another customer.

Shelly3143

1 de dic. de 2013

I found a car listed online that I was interested in. Greg Sewell was very prompt in calling me back to talk details about the car and he answered all the questions I had. I let him know I would be in town that weekend to come to the dealership and see the car in person. Greg was great in letting me know he had a prior commitment and passed along all of the details we had discussed to his co-worker. Brad Schultz picked up where Greg and I had left off. I honestly hate the entire process of buying a car, and Brad made it as easy as possible. No pressure, answered all the questions I had and showed me a few options to consider. I've been to quite a few dealerships through the years and this experience was top notch. There was no haggling over price because the car was priced great to begin with. When I am in the market for my next car, I have no hesitation about going back to Jake Sweeney BMW.

AlanYe

25 de nov. de 2013

This place is truly customer oriented. With all the positive purchasing experience aside, Peter really went above and beyond to take care of his customers. When he learned that I hadn't had breakfast and was starving, not only did he took me back and offered me employee meal, he also brought me to a side room where no one can see me eating. It's that level of consideration and attention to detail that really set him apart. The negotiation process was challenging but Peter was very fair and candid with the process. I did not feel cheated, intimidated or taken advantage of. Even though I paid a little more than I would've hoped (not necessarily more than other dealers), the service quality and the pleasant purchasing experience are well worth that little extra cash spent.

wully32

25 de nov. de 2013

Shaun, Chris and Linda are the best people I have ever worked with at a car dealership. They treat me like a friend every time I visit the dealership. Shaun always provides me and my wife excellent deals and great service on new cars, as well as reasonable values on my the cars I am trading in. Chris always goes above and beyond when it comes to servicing my ///M3 or X5 at Sweeney BMW. If I every need parts or BMW gear, Linda always takes great car of me. THANK YOU SO MUCH Shaun, Chris and Linda.

mtalty

22 de nov. de 2013

I shopped both of the local Cincinnati BMW dealerships and found the sales team and available vehicles at Jake Sweeney to be outstanding. I worked with Brad Schultz and would recommend him to others. Brad is a BMW enthusiast himself who was very knowledgeable about the brand and models that I was considering. Brad consulted with me to understand what was important and helped to steer me to my new 328i xdrive. I appreciated that in addition to offering new and pre-owned vehicles, that Jake Sweeney had purchase and lease options available on their loaner cars (nearly new from a mileage perspective and never titled) which ended up being the perfect option for me. I absolutely love the car and the experience in working with Jake Sweeney BMW and Brad was very professional, easy and pleasant from start to finish.

darbenn

21 de nov. de 2013

My husband and I went to another BMW store before coming to Jake Sweeney. Our experience there was much to be desired. We met another couple in the parking lot and he told us about how great Jake Sweeney's customer service is. They were only there to look at cars on the lot not to speak to anyone. So we made our way up to Jake Sweeney and met Shaun Sweeney who was great to work with. He was not pushy, he listened to what we had to say and bought a car. It was a simple as that. I had the car for 5 weeks when I had the unfortunate accident of getting a door ding. I called Shaun, he said bring it in and it was fixed within 40 minutes. This is the kind of service that I wish everyone would provide. I would not only by another car from them, I have referred a good friend to them.

hasse1971

21 de nov. de 2013

Amazing experience! As usual Jake Sweeney BMW made me a happy camper. I knew what I wanted and they didn't stop until they found it for me. Over the past several years I have worked with Shaun Sweeney on a couple of occasions (one purchase and most recently a lease) and he will always go above and beyond to address my needs (which are rather particular), He takes time to make sure I get exactly what I want at my price point...never pushy and always listens to even the most detailed needs. This dealership takes customer service to a whole new level and I know this sounds cheesy but you really walk out feeling like part of the family. The folks here want you to be happy and they make no bones about it. Tami in finance is wonderful, too. The service department is professional and do excellent work. As you can see I'm a Jake Sweeney BMW devotee. They will always have my business.

aebbing1208

4 de nov. de 2013

I contacted the dealer online about a particular BWM and I received a phone call from Brad within a few hours of my email. He answered all my questions and concerns about purchasing a vehicle out of state. I gave Brad my information regarding where I wanted to be for montly payments and he did everything he could to get me to that payment. He was honest about my trade-in amount and worked through different payment options that would fit my needs. We were able to come to an agreement that same day. I drove from out of state two days later. The process was very effcient and everyone was friendly and easy to work with. All of the paper work was ready upon my arrival. I test drove the car and signed the paperwork all within a little over an hour. My overall experience was great and I would highly recommend working with Brad if looking for a used BMW.

HALBERT1948

1 de nov. de 2013

I HAVE BEEN SHOPPING AT THIS DEALERSHIP ,AND WITH THIS SALES ASSOCIATE, FOR OVER 25 YEARS.I WOULD NEVER CONSIDER ANOTHER DEALERSHIP,SALES ASSOCIATE OR BRAND.I CANNOT IMAGINE A BETTER SALES ASSOCIATE OR BETTER PRODUCT IN THE AUTOMOTIVE INDUSTRY.

kecfamily

1 de nov. de 2013

Brad's #1 Goal is keeping customer in the BMW family. Jake Sweeney does a great job in staying engaged w/ customers thru various promotions & product roll-outs. Great being a part of a premium brand w/ a premium dealership.

chaseamy

29 de oct. de 2013

Working with Clay has been a fantastic experience. Everything I asked for was delivered. He went above and beyond to help me which anymore is a rarity. Greatly appreciated.

mproberts

29 de oct. de 2013

My wife and I just purchased a 2014 BMW X1 from Jo Carter at Jake Sweeney BMW. We researched several different cars online and once we decided on the X1, we used Truecar.com to determine a purchase price. The TrueCar website point us to Jo Carter as the sales person to work with a Jake Sweeney. Jo worked with us and found the exact car we wanted and even came in on her day off to deliver the car to us.I would recommend Jo Carter to anyone in the Southwest Ohio area who's in the market for a BMW.

jstalla

28 de oct. de 2013

I had a great experience working with Jeff Robinson. I researched on the Internet to look for a car that has the packages that I want. Jeff was very responsive and provided me with quite a few choices. When I came down with one car, he was polite to guide me through the process. I believed I paid a very reasonable price for a great car. Jeff was very patient with me and took his time to explain to me all the features of the car and gave us a few tips. He was very busy that Saturday but he showed a lot of professionalism to balance his act. Overall, I rated my experience purchasing my BMW from Jeff Robinson as exceptional. He is a wonderful sales representative for Jake Sweeney.

CeliaEverett

21 de oct. de 2013

Working with Jo Carter at Jake Sweeney BMW has been an absolutely wonderful experience. I decided to purchase a 2013 or 2014 BMW and my husband contacted many area dealerships, and not only did Jo provide the best price, her customer service was so great that we still would've ended up going to Jake Sweeney. We factory ordered the car and Jo was quick to contact us as soon as the car was available, much sooner than we had expected! We are so fortunate to have worked with such an amazing saleswoman and will certainly continue to use Jake Sweeney BMW.

knicken02

14 de oct. de 2013

I wasn't even planning on buying a BMW. In fact, was looking at a completely different car and dealer. My fiancee and I stopped on a whim, and Brad Schultz introduced himself to both of us. He was polite, easy to talk too, and was extremely genuine. We decided on a test drive and Brad went above and beyond for any sales person I've ever known. I never once felt like I was being "sold" a car, I felt like my fiancee and I were being invited into a family/friendship. The car was amazing, don't get me wrong, the quality of the BMW is also second to none. However, they sell BMW's all over the place. I have purchased many cars and this customer service experience was unlike any other. By the way we were treated, you would have thought we were long time friends. I felt that we were developing a relationship, which I can honestly say, I will never work with another car salesman again. Well, unless Brad finds a new job. I am so impressed with the entire dealer, I will be a BMW driver for life. I wouldn't only recommend him, I would say to make sure to talk to him before you actually purchase another vehicle.

guydilz

9 de oct. de 2013

Excellent experience working with Peter Cramer at Jake Sweeney. Very professional, easy transaction, no games. Peter and Jake Sweeney followed up post sale, took care of pre-discussed arrangements with the new car. I would definitely work with Peter on my next purchase.

lvickers

8 de oct. de 2013

I bought my first BMW from Jake Sweeney BMW one year ago. I have had nothing but stellar customer service and vehicle service! I highly recommend this dealership.

JonAppleseed

2 de oct. de 2013

My mother had always wanted a BMW convertible, and her 70th birthday was coming up so my dad and I wanted to surprise her with her dream car. We called in to Jake Sweeney BMW and talked to Brian and he was very friendly and courteous so we decided to come in and talk with him about what we were looking for. He had a good selection of 3 convertibles, but not the one we envisioned for mom. So Brian found us her dream 328 convertible and even brought it over to the house with a bow on it to make it a surprise. I'm a car enthusiast and so is my dad, Brian is definitely my salesman for life, and would strongly recommend Brian to anyone not looking for the typical "car salesman," as he is truly a professional.

Brendy1969

2 de oct. de 2013

It takes certain qualities to be an effective salesperson, some are in ones personalities, some learned.Brad Schultz is a born BMW salesperson. He is one of the most genuine, honest and passionate people I've ever had the pleasure of doing business with. His passion and knowledge of BMW is not just as a well read employee, but that of an all out BMW enthusiast. I was referred to him by a five time buyer, and I am on my second BMW. He is someone I consider a friend. Making a commission seems secondary to Brad. His motivation isto create lifelong customers and put people in the best cars on the planet. He truly went above and beyond for me attending to details from custom touches to financing issues. I will always call Brad first with questions and for my next purchase. Shaun Snelling in service is my other go-to guy at Jake Sweeney. I am an extremely satisfied customer.

Baudy1979

1 de oct. de 2013

I helped my aunt and uncle find the car of their dreams at an affordable price at Jake Sweeney BWM. This would not have been possible without the dedication and hard work of Brian. He was very through, explained everything in detail, and was available whenever we had questions, etc. He continues to be a valuable contact even after the purchase of their vehicle. I plan on using Brian at Jake Sweeney for all my future car needs.

deborahj7455

30 de sep. de 2013

Buying a car was always a stressful, adversarial experience for me. My feelings completely changed when I met Brad Schultz. Brad is extremely knowledgeable and helpful and made the entire process a positive experience. He is no-pressure and very patient. Even after the sale, he remained extremely committed to making sure that I had a high level of satisfaction. Because of his professionalism and courteous treatment, I have purchased 3 cars from him and will not hesitate in buying my next car from him also.

jlucas74

30 de sep. de 2013

Our family has purchased 5 BMW's from Clay Moorhead and the team at Jake Sweeney BMW in the last couple of years. It is easy to keep going back because quite simply they exceed expectations at every turn. Clay handles our sales and delivery experience exceptionally well and makes everything easy. The customer service standards by everyone at the Jake Sweeney BMW team are second to none - they truly do understand what it means to put the customer first. Their service team is equally talented, making the service experience as smooth and customer centric as the sales experience. Our family has had negative experiences with another BMW dealer in town, and have learned from that that Clay and team Sweeney are the only place for us to get our "ultimate driving machines."

ashwinkhai

30 de sep. de 2013

I wanted to say, I would recommend Jake Sweeney to my friends and will specifically mention to work with Michael Naveh. Things couldn't be any better. I believe I got a very reasonably priced 2014 BMW X3. Through out the process there was no pressure in buying. It was a total hasle free buying experience. I should say Michael handled everything very professionally.

Stephen12

29 de sep. de 2013

Shaun was great to work with, very knowledgable. He made purchasing my BMW X5 a pleasant experience and I would definitely refer family, friends and purchase future vehicles from him.

ChrisCook

29 de sep. de 2013

This makes for the second vehicle I have purchased from Brad Schultz, and for good reason. Brad is friendly, professional, and always goes the extra mile to ensure customer satisfaction. Thanks again Brad for your courtesy and once again for a job well done!

krosenzweig

29 de sep. de 2013

This was my first purchase of a BMW. Clay learned exactly what I was looking for from color and features to price and found the perfect car for me. Also considering it had been many years since I had a new car, in addition to not being very familiar with BMWs, he was more than patient helping me learn about my new car so I can fully enjoy it.

Ashraf30

28 de sep. de 2013

Clay is amazing. He is always working hard to get the best deal and he assures a smooth sale from start to finish. I have purchased about 12 cars from clay over the years. Highly recommend.

rexman15

28 de sep. de 2013

I was very impressed with Shaun Sweeney at Sweeney BMW. Very friendly, knowledgeable and helpful to my entire family. I would recommend him highly to anyone looking for exceptional service.

Smurf44

28 de sep. de 2013

Because they knew the car and every question asked they were able to answer and show me how it works. Shawn was nice and friendly I will give his name to everyone I know that is looking for a BMW.

chadis12

27 de sep. de 2013

I've worked with Shaun Sweeney on several purchases, and appreciate and respect his advice. He made me confident in my purchase, and have since, been very satisfied.

JohnBucci

27 de sep. de 2013

I am a Clay Moorhead "customer for life". I will never buy a car from anyone other than him. This is the second new BMW we have purchased from Clay since moving to Cincinnati. Recently, when it was time for my youngest son to buy his first car after graduating from college, We contacted Clay. He patiently and persistently stuck with the process, overcoming several challenges, including no credit history for my son. He went as far to arrange test drives with other brands for my son ... to make sure he introduced and compared options, assuring that he would not look back and regret his decision. My son loves the car and unlike many people, actually enjoyed the experience of buying a car ... all thanks to Clay. My wife also feels the same way about Clay when we bought her X5 two years ago. He is responsive, respectful, enthusiastic, extremely knowledgeable and always does what he says he will do. Feel free to use me as a reference in the future for Clay and your dealership (if Clay is still there).

tracielainhart

26 de sep. de 2013

I am a repeat customer at Jake Sweeney BMW and recently purchased a new X3. I have been very happy with the customer service and in particular, my salesman Clay Moorehead. From the moment I starting thinking about purchasing a new vehicle, Clay was extremely helpful. He assisted me in narrowing down which model would be the best fit for me & my lifestyle. I was very indecisive when it came to picking out exterior color, interior color, and the trim. Clay worked with me answering any & all questions I had. I trusted his opinion & went with the oyster leather interior after my many concerns. He assured me that I would be happy with it and he was right! I couldn't be happier! Never once did I leave a message or send an email that wasn't responded to within the same day. I am truly happy with my experience with Jake Sweeney BMW and plan on recommending Clay to all my friends and family. His professionalism and knowledge of BMW in general is the reason why I chose working with him on my fourth purchase from Jake Sweeney BMW and salesman Clay Moorehead.

goody0463

26 de sep. de 2013

Received honest and friendly customer service from the sales person Shaun Sweeney. I have bought two used cars from him and felt like I got a great car at a fair price. Would recommend Shaun to anyone interested in buying used or new cars - especially a BMW.

AmbyrHaerr

26 de sep. de 2013

The BMW experience at Jake Sweeney BMW was made possible because of the professionalism displayed my Client Advisor, Brad Schultz. He is very knowledgeable about his product, efficient, and pays attention to the details, which separates an average buying experience from a great one. I would recommend Jake Sweeney BMW and Brad Schultz to anyone, for a stellar BMW experience.

PhilAbshire1

26 de sep. de 2013

One of the most important things about a car dealership is the service you receive after the sale. Chris Owens is the guy to ask for. He bends over backwards to make sure your BMW is serviced properly. If there is an issue, and in 10 years there have only been a few, Chris will track it down and get it fixed. He is honest, direct and stays in touch with you about your car. He is one of the reasons I buy my car(s) at Jake Sweeney BMW.

silverlin

26 de sep. de 2013

I was interested in possibly leasing a BMW & sent out some email inquiries. Jake Sweeney BMW salesman Clay Moorhead responded to me right away. We discussed the terms I needed (lease amount, mileage and lease terms, car features, etc.), and he invited me over for a test drive. When I drove the BMW 5-series, that was it - I had to have that car. At the time, Clay couldn't offer a deal that was right for me, but he didn't high-pressure me into accepting anything less than I wanted. He told me he'd keep working on it. A few weeks later Clay called me & said, "Get in here, girl, we have a 30-day lease special on the 5-Series - I can get you in your car!" I jumped at it! Finance Manager Darrin Roll was nothing like I expected, either. Darrin was warm, personable, not high pressure, and he gave me excellent terms, slightly better than even I had asked for. 3 years later when the lease expired, I went straight back to Clay to discuss purchasing a BMW. He offered me several fantastic deals, and, in the end, I decided to buy my beloved lease car. Clay and Darrin were able to secure incredible financing terms for me again. I can't rave enough about Clay Moorhead. He's unlike any "car salesman" I've ever known. Not only is he genuinely warm, he takes time to discuss your needs and desires in order to understand better what car and features will fit you best. Clay explains every detail about your potential vehicle, every detail about pricing and financing options, including pros and cons of each alternative. He works like a bulldog to meet your needs, and he keeps in regular touch after the sale to make sure you're still happy. I wholeheartedly recommend him and Jake Sweeney BMW for making every facet - shopping, negotiating, financing, and service - a positively superb experience.

rimbaud1

26 de sep. de 2013

What can I say about Sean Sweeney? We have purchased 8 cars from him since 2003, and each one was better than the previous one. He is very knowledgeable and easy to work with. It is very simple; he gives us what we want. There is no pressure and no sales tactics. We tell him what we want, and he gets it for us. I would definitely recommend him to friends and family. We would not even consider going to anyone else to purchase any future BMW's. We have been pleased with the service that Sean has provided, and I look forward to working with him in the future. My name is Michael McQueen

yhtomit

26 de sep. de 2013

Visit to jake sweeney bmw was most enjoyable dealership I visited. Shaun Sweeney was very relaxed yet knowledgeable and helpful.My next BMW purchase will be there with Shaun

WilliRy

26 de sep. de 2013

Brad Schultz is the man. I was referred to him from a close friend. I finally found out what it meant to have the 'BMW' experience. I never felt pressured, my questions were always answered and Brad made the process an absolute joy... Which I never thought would be possible when buying a car. I have referred at least 6 people that have the same story. Brad is my 'Car Guy' for life. And that's not due to the only X-mas card I received all winter was from Brad. Hard to find good people in this business, Brad Schultz happens to be the best!

DaviddavidrhinschHinsch

26 de sep. de 2013

My recent purchase of a preowned 335i BMW from Brad Schultz at Jake Sweeney BMW was an awesome customer service experience! Thats because Brad took the time to listen to what I wanted and then found it available on the lot. Perfect! He make the whole experience really positive. Brad answered my questions about the vehicle, helped me get a great deal- including great financing, and Brad continues to take care of me after the sale. Everyone I worked with at Jake Sweeney BMW was terrific! Especially my salesperson, Brad Schultz, and the finance manager, Tami Brande. Thanks!Since I'm a repeat customer I've had the opportunity to have my vehicles serviced at this dealership too. The whole service team is passionate about their work and the high performance cars they service! I have peace of mind knowing that any work is being done well and that the vehicle will be promptly returned to me upon completion. On those occasions where the car had to be left overnight, getting a loaner was never a problem.The entire staff at Sweeney BMW goes out of their way to be helpful and courteous to me. They make me feel like family. No one exemplifies the values of Sweeney BMW more than Brad Schultz. Thats why I've purchased 4 BMWs from him in the past 5 years, as well as referred 2 of my closest friends to him. They're also repeat customers of his now!When I pull up to Sweeney BMW I know my experience is going to be a great! Thats because they don't settle for good enough. They know that perfection is in the details and that is what they are constantly striving for. Every interaction with Sweeney BMW has been designed to deliver the best possible customer experience. I encourage everyone to check it out for themselves.My salesperson, Brad Shultz, was willing to pull out all the stops to get me the best possible price and financing when it came to my recent BMW purchase. I have confidence in Brad. He does the heavy lifting and works hard to ensure that every aspect of my car buying experience is stress free and seamless! If you didn't think that buying a car could be this much fun then you should give Brad Shultz a try. He'll change the way you think about buying or leasing a car.

elgjr85

26 de sep. de 2013

I honestly can't say enough good things about this dealership and the fine employees who work there. The first thing you should know about me, is that I'm fiercely loyal to anyone who has earned it and Jake Sweeney BMW has been my preferred dealership for almost 14 years now! My wife and I have have purchased a total of 8 cars from Jake Sweeney BMW in that time span and we can't imagine going anywhere else. They have continuously worked with us to get us the best price possible; service is precise, honest, professional, and we are ALWAYS warmly greeted upon arrival as if we too are members of the Jake Sweeney family! Make no mistake about it; this is a premium dealership and you will know it from the minute you walk through the door. If you are in the market for a new or used BMW, I highly recommend that you pay them a visit. Ask for Shaun Sweeney ( my salesman and friend). It's tough to find a dealership that's honest, professional and trustworthy, but with Jake Sweeney BMW, that's just what you get.

Ellie22311

24 de sep. de 2013

Jake Sweeney BMW has hired nothing less than gold with Clay Moorhead. I worked with an associate at the "BMW Store" for over six months before I went to Jake Sweeney with zero success. I went online to Jake Sweeney BMW to check out a 2009 128i that was available and was surprised to see a chat session. It was Clay Moorhead. I made an appointment for the next day. I left that day a proud owner of a beautiful 128i BMW. Clay is honest and sincere. He did not try to "up sell" me. He knew what I wanted and what I could afford. Buying a car is a stressful. Clay made my experience fun. Thank you Clay!!!

JosephSteffney

24 de sep. de 2013

I have worked with Greg Sewell now on a few deals and he coontinues to be the best salesman i have ever encountered. He also works tremendously with me on prices, and is very patient and never presures me. I feel he always gets me the best deal and is always very friendly. I think Jake Sweeney is a great dealership and will continue to purchase vehicles there from Greg !Keep up the great work !!

gsrec

24 de sep. de 2013

Greg Sewell is a friendly and personable used-car sales rep. I had a good experience when I purchased my first car from him, and thoroughly enjoyed the car. The next time around, I was looking for something very specific, and couldn't find it locally. I called Greg, and asked him to consider having the dealership buy a car for me to inspect that I found in another city, and that I wished to have the right to refuse if I didn't like it. Greg made it happen, and brought the car to Jake Sweeney for me. I was amazed at that level of service, and purchased the car when it arrived. I really didn't think that kind of dedication to relationship building and customer service existed anymore, and consider myself lucky to have been able to work with Greg over the years. To anyone looking for a pre-owned BMW, I would suggest giving Greg a call before you close another deal, and see what he can make happen for you.

lwill4378

24 de sep. de 2013

Brad Schultz was professional, respectful, friendly, and patient while I was deciding on my vehicle purchase. He was friendly and polite, and I never felt he was impatient or just trying to push a sale on me. I was impressed by his knowledge of what he sells, which helped me feel confident he wanted me to find the best car at the best cost for me. I enjoyed purchasing my vehicle from Brad Schultz and would gladly recommend him to someone else looking to make a large purchase like this. His attentiveness and dedication are just a few of the positive attributes necessary to help customers feel good they made the right decision. He is a positive representation of Jake Sweeney, and I would expect that anyone working with Brad will leave knowing they were provided wonderful customer service. Lori Will

wileyrl

23 de sep. de 2013

Attentive to what I wanted. Diligent in searching for a pre-owned I described. Then fast-acting in locating a new car when I chose to go that way. Sent photos when the car arrived even before prep. Met me and showed the car and let me drive it. Smooth, easy negotiation of price, including trade-in. Explained and demonstrated functions at pick-up. Followed up with phone call to check on satisfaction. I couldn't ask for better or friendlier service. She's a gem!

degensj

23 de sep. de 2013

We were very impressed with Brad Schultz, our sales person at Jake Sweeney BMW and with the dealership in general. Brad went above and beyond to make sure that all of our questions were answered, followed up where needed and kept in contact with us. My husband made the first visit, took a test drive of a pre-owned Z5 with Brad and had a bunch of questions that Brad looked into. A day or so later, I was brought in to take a test drive of the same car, and Brad took all the time that I needed. He was the ideal sales person for me; not too heavy on overselling the car, taking the time that we needed, addressing all questions and then making sure that the car was perfect. He even drove it to our house after the tow assembly was added. He wanted it to be just right. We very much appreciated all of his attention to detail.This is our third BMW. The other two were bought at another Cincinnati BMW dealership. Brad and Jake Sweeney BMW gave us a much better experience than we have had in a long time at the other dealership. We highly recommend both Brad and Jake Sweeney. Even though we live on the other side of town, we plan to have all of our three BMWs serviced at Jake Sweeney; the customer service was that good. They all went above and beyond what we expected.

adamj713

23 de sep. de 2013

I had a great experience when it came to purchasing my BMW thanks to Brad Schultz. Mr. Schultz was very knowledgeable, answering any questions I asked and he never made me feel rushed. He even followed up with me after I purchased the car to ensure that I was happy with the car. I highly recommend Mr. Schultz to anyone looking to purchase a car. I have already recommended him to all of my friends and family. Thank you so much Mr. Schultz!

PhilAbshire1

23 de sep. de 2013

I have purchased or leased 10 BMWs from Jessica Mountcastle in the last 9 or 10 years. From the very first BMW I purchased from her, she has cared that I buy the car I wanted. She answers my questions and takes care of me before and after the sale. If there is an issue, she works directly with the service department to find out if the issue is covered by warranty and gets it fixed. Jessica is direct and honest. She does not pressure sell anybody. Jessica is a relationship person that cares that her clients come back to her when they need a BMW.

Burtonbelow

23 de sep. de 2013

My experience at Jake Sweeney BMW was nothing short of amazing. I had been in the market for a few months and had not driven a BMW or knew much about them on my first day that I showed up on their lot. Mr. Schultz approached me and instantly made me feel at home. He was very knowledgeable and explained exactly what was involved in certifying a BMW. I ultimately choose a CPO 3 series sedan and have loved it ever since. Mr. Schultz followed up with me a few days after to see if I had any questions. So far so good and I can't thank him enough for the way he conducts himself as salesman. To anyone in the market for a BMW go see Brad and see for yourself what a great salesman can do for your car buying experience!

mudspoke

21 de sep. de 2013

Brian Williams is the best salesperson I have ever purchased a car from in over 30 years of buying cars. He listens, he acts quickly, and if you leave him a message, he returns it quickly. Simply put, he is a strong advocate for the buyer, and I wholeheartedly recommend him to all of my family and friends.

tereseb

19 de sep. de 2013

Greg Sewell is an amazing sales person. Ric and I were super impressed! Professional, personable, and super thorough. We will highly recommend Greg to all family and friends. Ric and I have been purchasing cars for over 25 years and believe Greg is by far one of the best in his industry. He provided fantastic service and worked super hard to make sure we were 110% satisfied. We like working with Greg because he is passionate about his company, and committed to making sure were were happy with our purchase.

Hartsig

19 de sep. de 2013

I have purchased 5 BMWs over the past 10 years from 3 different dealerships. When I make a new purchase, I have already researched the model and features. I am an engineer that oversees manufacturing globally for a large multinational company based in Cincinnati. I know what will be my next car several months before initiating a purchase. I can tell when one tire is low in pressure. I dont need a sensor. Yes. I am that guy. A car purchase is a calculated decision. it's my hobby. It's my vice. The only differentiating characteristics become customer service and value when it is time to buy. Clay Moorehead has been my salesperson since 2007. He seeks to understand what I want then works on flawless execution. Every time. I even measure his response time to an email which is less than 24 hours. I want to give him feedback for continuous improvement, so I look for very little things. Nobody outperforms them including price. I know from experience that my new 4 series next month will come with the fit, finish and features that make it a BMW. I know that Clay will hold the dealer experience to the same high standard of perfection. I consider myself BMW brand loyal even though I have a F150 and other cars in my household. Not every BMW vehicle has been perfect, but I could not ask more of the manufacturer or the dealer to adjust it perfect. Even if I move away from the area, I think the professionalism from my recent string of experiences will always bring me to Sweeney first for consideration. I consider Clay to be the best salesman I have met from any dealer. He knows me. He tolerates me. When was the last time you measured your car buying performance in response time to an email? Just sayin.

ModestoDominguez

19 de sep. de 2013

I would like to express my gratitude... Jake Sweeney BMW and Greg Sewell were a pleasure to deal with. I strongly recommend Mr. Sewell and Jake Sweeney BMW to anyone looking to buy any BMW. Thank you guys!!!

Davidc569

19 de sep. de 2013

My wife and I have leased 3 BMW' from Jake Sweeney, Greg Sewell handled each one. We are very happy. Greg did a great job each time . We would recommend him to our friends.

MelanieFadel

19 de sep. de 2013

Peter Cramer was the best! I am from Louisville but he made my BMW 328i convertible purchase nearly effortless and accommodated me the same day I came up. took the car home with me and thoroughly enjoy the vehicle. Cramer is the first auto sale person I have ever encountered who had interest enough to call and follow up after my purchase and encouraged me to call him if I ever had further issues or questions. Highly recommend anyone in the used car market to deal with this gentleman. My grandkids love this car! RJ Fadel MD

lifeasanut

19 de sep. de 2013

This was one of the best experiences in buying a car I've had in maybe forever. Not pushy, very friendly, great environment. Thanks Brian!

bcbbcb

18 de sep. de 2013

I have purchased two new cars from Sweeney BMW in the past year and both times I had a great experience. Brian Williams was my sales person both times and he was great to work with and absolutely provided excellent customer service. Brian is not a high pressure sales guy and works with you at the pace you want to work. In addition, his after-sale attention is as solid as his pre-sale attention, which I can't say is true of most car sales people I have worked with in the past. Next time I'm in the market for another BMW, I'll be calling Brian Williams!

fg8r12

18 de sep. de 2013

Not usually one that likes to go to car dealerships and shop for cars. I received Clay's name from a coworker, so I gave him a call and he was right on top of things for me. Clay is by far my favorite sales guy as of yet. As soon as I said no, he moved on to the next car and didn't push that car. That's why I liked about him. I had 2 other people with me and they both said that they've never seen a sales person like him. He definitely is not interested in selling a car just to sell it. He wants to give the customer exactly what they are looking for. Definitely if you're looking for a BMW come to Jake Sweeney and ask for Clay Moorhead. He got me the best deal he could get me and I am LOVING my car. Every time I go in and he's not there, other sales people are more than happy to help. Also the maintenance area is great as well. Took the car in for an oil change and to have them look at a few things, they gave me a loaner and I had a phone call by the end of the day to tell me the status, the cost, whether it was really important that I fixed the things I had them check out. A+ in service not on by the service department, but by Clay and the manager of the dealership. My experience here has been the best yet. THIS IS THE PLACE TO SHOP if you're looking for a new car.

jd1298

11 de nov. de 2012

I traveled from Indianapolis to Cincinnati to test drive a CPO used BMW at Jake Sweeney. Not only did I find a great car, but also an exceptional sales and service staff. My sales representative, Brad Schultz, was incredibly knowledgeable, patient, friendly, and a true BMW enthusiast himself. It was a joy to "work" (felt more like play) with him. I have interacted with multiple BMW dealerships in IN, KY and NC over the past dozen years and can honestly say Jake Sweeney and Brad Schultz are a step above the already high standards expected from a BMW experience.

mkgibson

5 de sep. de 2012

I have been searching for a 2009 535i for about a month. I have spent a tremendous amount of time on the internet looking at different dealers inventories. I have traveled out of state to view a couple of cars but I wasn't able to get comfortable with what I was being told and the experience as a whole. I then saw where Jake Sweeney BMW had what I was looking for so I decided to stop in and take a look. Greg Sewell greeted and me and within 3 hours I had a new car. Great experience, great price and most of all a great car. Greg was great to work with, he listened to my description of what I was looking for, answered all of my questions, stayed involved in my transaction until it was final and took time to go over the car's features when I picked it up. Greg was very professional is his approach and yes I would buy another car from Greg and Jake Sweeney BMW.

djotoole

1 de ago. de 2012

Jo took a no-nonsense approach, offering me a fair price and great service. She listened carefully to what I wanted in a car, made some creative and useful suggestions, and made whole sales experience as pleasant as possible. I particularly appreciate the way Jo kept me informed every step of the way and made sure was I aware of every option and alternative. She carefully explained an unusual financing option which will give me significant savings.In short, I consider Jo Carter to be a true sales professional in the best sense of the term. I'm very glad to have been able to deal with her, and I recommend her highly.

brucedsmith

26 de jul. de 2012

Greg worked with us carefully to make the purchase and to orient us to the car. He has offered to meet with us again for additional questions. His attitude is supurb--willing to work with us after purchase not just before.Darrin worked us through the paperwork in an easy friendly way.Both Jerry and Robert worked with us for store purchases, and were very friendly and helpful.

Chern

5 de jul. de 2012

My husband and I recently purchased a previously owned 325xi and worked with Brad Schultz. We had a fantastic experience and appreciated all of Brad's sincere time and attention. During our first visit to Jake Sweeney's lot we arrived a few minutes before closing. Brad stayed late and took the time to answer all of our questions and even let us test drive the car. Now, that's great customer service! A couple days later we signed the dotted line, but before I pulled away Brad made sure I knew how to operate all of my high tech features and functions inside the car. He was very knowledgable and made sure the car fit me and my preferences since I am the primary driver. Choosing the car was a no brainier, but Brad really made the whole experience enjoyable. Everytime I get in my car I have a huge smile on my face thanks to Brad and Jake Sweeney BMW for a quality car and superior service. I highly recommend them to anyone looking for a shiny new ride! :)

Vbarger

25 de jun. de 2012

I was able to get the car with my exact specifications without sales pressure. Brian Williams is well versed concerning the operation of the BMW.

astephen

19 de jun. de 2012

Thank you to Mr Brad Schulz for his help with buying a new car!He was informative, courteous, and extremely helpful finding a car to match our price. We got a great deal. He also made sure everything was put right - including a scratch that we found. All this without being pushy.Excellent to do business with. I am very happy with the car.

MsWade12

14 de jun. de 2012

I am a business owner and I travel frequently so I needed a dependable car. I purchased my BMW 528xi and I just Love it! Mark Williams is great sales person. Mark is polite,professional and makes sure you are satisfied before you drive away. I loved working with him. I recommend if your looking for a BMW a car that says "Class" go to Jake Sweeney BMW.

pyankosky

31 de may. de 2012

I would highly recommend Brad Schultz at Jake Sweeney BMW. He is a true professional and made the car buying process very easy. Brad went above and beyond to make sure I was totally happy with my new car. Thank you, Brad.

wolfca10

9 de may. de 2012

Jon Ogden met with me on his scheduled day off (Sunday) simply based on a friends referral. Once aware of the price range and type of vehicle I was looking for Jon was able to meet my expectations. Darrin made the paperwork easy to undersatnd and simple to complete. I am a bit surprised the previous occupant (this was a demo) music and personal preferences hadn't been wiped clean befor passing the car to me, but this was rectified by Jon immediately. I was completely satisfied with Jon, Darrin and the vexperience at Jake Sweeney based on the initial visits and subsequent transaction.

mreichart

26 de abr. de 2012

We bought a used 2009 BMW 328i from Jake Sweeney BMW and Brad Schultz was our salesman. I cannot say enough about Brad, he was polite and professional and he went over every detail about the car with both me and my wife and even on seperate occasions just to make sure we were both comfortable about how the car operates. Brad even provided me with his cell phone number and said that I could call him anytime, even on his day off! The buying process was made very simple by Brad and the staff at Jake Sweeney. I look forward to building a relationship with Brad and Jake Sweeney BMW and I highly recommend this dealer.Mike Reichart

X5and5seriesbuyer

23 de abr. de 2012

This past weekend my wife and I purchased our 2nd BMW, an X5, from Brad Schultz at Jake Sweeney BMW. We purchased a 5 series from Brad 3 years ago and based on our past experience with Brad we returned to Jake Sweeney BMW. Brad's professionalism, customer focus, product knowledge and willingness to go the extra mile to make the car buying process as smooth as possible earned him our repeat business. His performance during the X5 purchase was superb, outpacing our experience some 3 years ago. The net result is some very satisfied customers (my wife loves her new X5) and Brad and Jake Sweeney BMW have earned our next BMW purchase once again.

fussycat

5 de abr. de 2012

My husband and I traveled 40 miles after being disappointed with our local BMW dealership. We drove to this dealership because of a car we saw on the dealer's website. We were cheerfully greeted by Brad Schultz and from that point on our experience was the best experience we ever had buying a car. There was no pressure to buy. Brad was courteous, knowledgable and respectfull at all times. Everyone that we encountered at Jake Sweeney made our first BMW experience enjoyable including Darrin Roll in Financial Services. Our first BMW purchase at Jake Sweeney will not be our last, we will make the drive!Thank You Brad and Darrin!

jtyler6

22 de mar. de 2012

Brad was very informative about the difference between models and options. He made the buying experience great. The best way to descibe the experience is he didn't try to sell me a car, he helped be buy what I wanted. I've purchased 5 bmw models from the BMW Store in the past but this was a much better experience.

jlantz974

19 de mar. de 2012

Typical service from a dealer - out to make a buck at the expense of their customers.Went in for a warranty claim. Their equipment would not "communicate" with my car. They wanted me to pay for electrical diagnostics. Other independent BMW facilities have no problem. They wanted to charge me to time spent there, I refused and walked out. For good. In short, I was appaled but not surprised.

gcgreiner

6 de mar. de 2012

After deciding to downsize from two BMWs to one, we located a couple of low mileage, late model BMWs on the internet at Jake Sweeney BMW in Cincinnati, OH. When we arrived at the dealership, Brad Weinstock, Client Advisor, met us at the door with a smile on his face. Brad answered our many questions, allowed us to test drive both BMWs we were interested in and assisted us in finalizing the trade. Brad's pleasant personality and knowledge of BMWs made our trade a very satisfying experience. We will definitely remember Brad Weinstock and Jake Sweeney BMW when we are ready to make our next BMW purchase.

kerbaehr

2 de mar. de 2012

I want to take this opportunity to say this was an amazing experience, Brad was the best customer service rep I have had an experience working with so far. Being in Sales myself I have high expectations & he ecceeded this & more. He was friendly, accomodating, knowledgable & just a pleasure to work with. Thank you for such an amazing experience.

Ajanizuno

30 de mar. de 2011

We purchased a 7 series BMW almost 2 years ago. When we first bought it our sales guy was great at getting back to us in a timely manner. We felt he "cared" and wanted to make sure we were happy with our purchase. Eventually this service faded away. When we started having a few problems with our car and tried to reach Brad he stopped answering our calls and never returned our calls despite the messages we would leave on his work phone. We had no other choice, but to reach out to the BMW store in Cincinnati. Although we didn't purchase our vehicle from them they took much better care of us. We are a BMW family and one of the reasons we have been so long has been due to the great customer service that keeps us coming back. Jake Sweeney needs to reevaluate their customer service approach because it's not working. If your going to buy a BMW I suggest you buy it from a dealer who truly cares.

gemike

20 de abr. de 2010

STAY AWAY from Jake Sweeney. I recently tried to have my 5 series BMW serviced at Jake Sweeney and was informed it would take several hours to complete. I asked for a a loaner car (the person on the phone stated if it is longer than 90 minutes you can get a loaner car) and the service person stated they do not give out loaner cars (even though I had them in the past) - he even tried to give me the number to Enterprise to call myself a car. I then asked for the sales manager and he came back and stated, well we do give out loaner cars if we have them available. So I then asked the service person if he had one available and he gave me the dear in the headlight look. What he then proceeded to say was that we don't give out loaner cars to individuals who did not purchase their own car - WHAT?? Is this guy serious?? (I purchase my cars through my company) This comment alone will ensure that I never purchase a car through Jake Sweeney again and I will be sure to let everyone I know to stay away as well. I then had to ask the sales manager , well do you have one available? and of course he stated we do not...even our new customers are told we cannot guarantee a BMW loaner car...what I can do for you is call Enterprise for you. I should have learned from my previous experience with them when they broke off one of my knobs inside the car and refused to fix it stating it is a BMW design flaw and it was probably cracked already when you brought it in!!So I promptly stated no thanks and left the dealership and called the BMW store. The BMW Store experience was night and day - everything you would expect from a BMW dealership. Please take my advice and stay away from Jake and try out the BMW Store for yourself.

starscream

19 de may. de 2003

BEST SERVICE I HAVE EVER HAD. These guys are simply AMAZING. Whenever I have a problem, I call them up, and they tell me to bring it in the same day. I bring it in, they give me a loaner and usually the problem is fixed the same day. If not, it is ready by the next day. I have had service done at their facility 4 times now and every time I leave with a huge smile. Screw BMWStore (the other Cinci dealer)....they try to rip you off by charging for things that are still under warranty. You may want to see my post about my dealings with them. Jake Sweeney is #1 in my book!