Doug aka Old School

20 de abr. de 2016

Over the past several years i have purchased 5 vehicles, both used as well as new, from Boy Boyte. In each case Dan Powell was my sales contact. Dan has been nothing short of fantastic in every purchase we have made. He has been thurough and took time to make sure he and I were tracking together every step of the way. In all honesty, i cannot imagine buying a car from any other dealership. The times I have brought my vehicles in for sesrvice it was quick and most professional. In addition to me buying vehicles here a co-worker and my daughter have purchased here in the last several months. Thanks Dan and thanks Bob Boyte.

mts49

4 de abr. de 2016

Dan Powell was great to deal with over the phone and by email. He gave us a great price on a new Pilot and made it worth the one hour drive to Boyte Honda. I also worked with Milton Pickett when we arrived, he was very nice and knowledgable as well. I only have two complaints. First, when we arrived at the pre-scheduled time, all the managers were in a lengthy meeting and we had to wait much longer than expected to get the buying process started. Second, the finance manager was very pushy with the expensive extended warranties and service plans. When we respectfully declined, he was still pushy and persuasive and seemingly tried to guilt-trip us into purchasing these "products". We also had to wait an extended length of time to sit down with a finance rep (who was very nice and efficient by the way) to sign all the papers.Overall though we had a good experience and got a good deal.

A. and M. Smith

15 de mar. de 2016

Dan made our experience great! His personality made us feel comfortable and we developed an immediate sense of trust in him. Thanks again for everything!

Andy and layla

5 de mar. de 2016

Thank you very much for fantastic service! My girlfriend and I, we drove from ATL are to buy this great Volvo XC60 :) Great service and fantastic experience!

jb1185

19 de feb. de 2016

Just bought our brand new 2015 Honda Civic. Wayne went above and beyond ensuring we got financed and had everything set up perfectly for us with no hassle on our end. Kendall was the salesperson who assisted us when we arrived and he was absolutely professional and courteous in every way imaginable. We were in and out of the dealership in one hour with our new car. I will not purchase a vehicle from anywhere else in the future. I highly recommend doing business with Bob Boyt in Brandon. Ask for Wayne and/or Kendall. They will take care of you!- Joshua and Amanda BusbyMagee, MS

PLONG

5 de feb. de 2016

I dealt with Milton Pickett for the purchase of my 4th Odyssey van. This is my second purchase from Milton, and he has always been easy to work with. Knowing my allegiance to Miss. State University, he even had a Maroon van secured for me from another dealership. Fast, easy transaction and I was kept up to date on the progress of the transaction!!#HAILSTATE

Ashleigh7

23 de ene. de 2016

This is the third Honda I've leased and I've never had a bad experience. It's always quick and I don't spend my whole day going through the process.

grammy123

20 de ene. de 2016

WOW! What an awesome experience purchasing my very first Honda! Mitchell Sims is the best! He was friendly and knowledgeable, guiding me through the purchase of my new 2016 Pilot completely stress-free! Mitchell is, without a doubt, an asset to Bob Boyte Honda with his valuable expertise! Kudos to Mitchell!

robertABC

20 de ene. de 2016

There are few things in life that I dread more than trading cars. My last two new cars have been purchased from Bob Boyte Honda (eight years apart) and I have negotiated both purchases throughthe dealer's Internet Sales Department. My sales consultant for my just completed purchase of a new 2016 Honda Odyssey was Milton Pickett. I can not say enough positive things about Milton. He was personable, knowledgeable, and patient as we test drove multiple vehicles trying to decide which we wanted to buy. Once we focused on the Odyssey, Milton was very committed to getting a deal done, giving us the best price available on the new vehicle, and helping us get reasonable value on our trade. I consider myself a knowledgeable buyer and Milton satisfied me in every respect.

Lance Smith

17 de ene. de 2016

I had an excellent buying experience on my first purchase. The staff was very courteous and knowledgeable. I had the service dept. look over my vehicle after purchasing it just for reassurance, also got quotes on accessories from parts dept. I will definitely purchase from them in the future.

Jmelt

16 de ene. de 2016

This was the third Honda dealership we had visited, and I learned much more about the features of my car from Milton Pickett than from other dealers. He was patient and knowledgable and easily exceeded the deals we had been offered elsewhere. My husband liked dealing with Milton online, and I appreciated the extra attention to details he shared with me. All staff were friendly and professional, and they made the drive from Madison to Brandon worth the extra time.

cenken

6 de ene. de 2016

Dan Powell actually made buying our vehicle a great experience! He listened to us, showed us several vehicles and allowed us all the time we needed to decide on what vehicle we really wanted. Dan is patient and very knowledgeable. He has followed thru on every detail that he said he would. I cannot thank Dan and Bob Boyte Honda enough!

GalaxyGirl81

4 de ene. de 2016

Back in 2013 I purchased a Honda Accord from Milton Pickett when he worked for another dealership and was very pleased with him and the price, but I always felt guilty for not supporting the local dealership. After a few maintenance trips to the out of town dealership, I finally decided to take my Accord to Bob Boyte for an oil change. The experience was pleasant and quick and I saved gas by not having to drive to the far side of the next county. A month ago my beautiful Accord was hit and totaled. My rental was an SUV, so I started researching the Honda CR-V. I discovered by accident that Milton was working at Bob Boyte so I held to the hope that he would make my next car buying experience an easy, transparent, no-hassle one. He did not disappoint and even sweetened the deal wherever he could to win my business. I'd also like to give a shout out to the very knowledgable Roger Murphy who went with me on my first test drive of the CR-V. I'm looking forward to driving around in my new 2016 Pearl White Honda CR-V EX-L for years to come! Thanks, Ya'll!!

WildBunch

4 de ene. de 2016

felt as though i good 'trust' this dealership! will be back to visit them for my next purchase in the near future. thanks bob boyte

Tiffagail

28 de dic. de 2015

I spoke with several dealerships and no one had the dedication like Bob Boyte Honda!!! Love my 2015 civic!! I drove over 3 hours from home but it was well worth the drive

sfountain0617

28 de dic. de 2015

I had a wonderful experience at Bob Boyte Honda! And it all goes to Valerie who made everything fast and easy with the purchase of my new Civic. Thank ya'll for caring for your customers and a great deal!

Diane

17 de dic. de 2015

I could not have had a better experience. Dan Powell is a great saleperson and and assisted me in everyway. I will never deal with another dealership and I hope Dan will be the one to help me if I ever need assistance.I love my new car....Thanks Dan!

swoolery24

11 de dic. de 2015

Had a great experience with Valerie and Milton at Bob Boyte. They were very personable and patient salespeople who listened to my needs and got me a great deal on a new Honda Civic. Thank you both!

Cforbes38754

4 de dic. de 2015

We received exceptional customer service from everyone. They made our purchase and process very easy. I would recommend this dealership and defiantly Holly as a sales peron.

Chase B.

3 de dic. de 2015

The experience was great. Milton really went the extra mile to make sure we were comfortable with our purchase and took extra time to teach us all about the car before leaving. He even called a couple days later to make sure we were still happy with our decision. I will definitely go back when it is time to buy again.

nita26

2 de dic. de 2015

Valerie Allgood was extremely courteous and professional! She made my car buying experience totally stress-free. The entire BBH Team was friendly and personal with me. This is my 3rd time buying a car, and I've never felt this confident in making an auto purchase. Valerie made sure to get all of my questions answered and all paperwork, financial transactions and servicing were handled timely and appropriately. I would highly recommend BBH to any of my friends and family.

Reedn240

2 de dic. de 2015

I worked with Dan and Valerie here at Bob Boyte and the experience I had was unrivaled!! These (2) genuinely CARE and will stop at nothing to earn a satisfied customer for life. This is my first purchase from Bob Boyte, but will not be my last!!

Steve G

20 de nov. de 2015

Milton Pickett worked with me getting a Truecar Price on a new 2016 CRV EX. Best price I could get anywhere, then he added a few Extras on top. When the car was ready, he set up the time for me to pick it up and had everything ready. He worked to get me the best trade in price on an old Accord then made sure everything was set up the way I wanted it on my new car. I couldn't ask for a better car buying experience. He even made sure a few special requests were taken care of. I would highly recommend working with Milton.

The Stampers

20 de nov. de 2015

Instead of trying to reel us in the door so you could sell us on something that we did not want, you took our reasonable offer without trying to haggle with us or rope us in to sell us on bigger and better! Your internet department is the best! I should know, I am still filtering a ton of internet sales people who don't get the concept of internet purchases!

dave77

20 de nov. de 2015

Thanks to Bob Boyte Honda for a great new car buying experience. Milton Pickett was great to deal with as was Dan Powell. It was a very easy and fun experience, and I love my new 2016 CR-V! Thanks very much Milton!

irdacus

11 de nov. de 2015

I already own 2 Honda vehicles, so, a third was easy. I knew what I wanted, Bob Boyte had it, gave me the deal I wanted, I drove down and picked up my new car. This was truly a no-hassle purchase, in the dealer and out in no time.

luling520

9 de nov. de 2015

My husband & I HATE the whole 'car buying' experience....but not anymore. Mitchell Sims was our salesman and he was AMAZING! He made he whole experience enjoyable & stress-free! We will be buying our next car from him!

Nan Reeves

6 de nov. de 2015

I totaled my car and was dreading the car buying experience. Enter Milton Picket who got me a great deal on a great new 2015 Honda Accord Sport that rocks! He was attentive, thorough, funny, kind and he truly listenened to me and then recommended a car I didn't think I would be able to buy. He and the team at Bob Boyt Honda made it happen for me, though. Dan Powell was a delight, and even called me after the purchase with better financing with lower interest rates through Honda Finance versus another lender. The entire process from beginning to end was fantastic. Milton even made sure I knew all the ins and outs about my new car, giving me the most thorough orientation I have ever received. Milton Picket and the team at Bob Boyt deliver as they promise. I just have to say it... DEAL! :)

GHB

22 de oct. de 2015

In 2012 I leased a brand new, off the truck Honda Civic. Within the 1st year it was in and out of the shop 6 times, 6 different rental cars.. 3 times for a trunk leak that mildewed everything in my trunk, and 3 times for a light that came on saying check airbag system, kind of worried me. Regardless, I wanted out of the car because it was obviously a lemon and I could not continue to take off work to get it fixed. They told me to call Honda Corporate, but Honda Corporate said it was up to the dealer if they wanted to trade me out of it or not... They were willing to trade me out of it, but at a higher cost to me.. Finally in December of that year I got a call from my salesman that they were "able" to finally work something out for me and had my exact car on the lot they would just swap out for me (side note, this was only after I wrote a couple other reviews). So I went in being told EVERYTHING about my contract would be the exact same just minus 1 year that I had already driven the other car. Apparently I was an idiot for falling for that one. After signing everything I learned they had dropped the "gas and go" plan I originally paid for on my lease, it cost somewhere between an extra $20-$40 per month, and to make up for it they gave me 4 free oil changes, do the math there! Now 3 years later I am looking to buy the car at the end of the lease and guess what else has changed?! The buyback price is higher.. In our original contract we had to initial the buyback price, but in the new one we did not...wonder why?! Lastly and most importantly, when I traded the car in that I considered a lemon my sales rep told me they weren't even going to try and sell the car they were sending it back to the factory. Well guess what was on the lot and on their website a couple weeks later, MY CAR. And guess what else, all the work they did on it the 6 times in the shop didn't shop up on the CARFAX report, so it looked like a great, clean used car that they were selling at a normal price!! I tried reporting it through carfax because I had all of the maintenance records that weren't listed on the carfax but their website was glitchy and never worked... Some people have great experiences here, so maybe it was just my salesperson and finance guy that took advantage of a first time car buyer... Regardless, I will share my story in hopes to warn people to approach this place cautiously! In my opinion, there are much more reputable Honda places in the Jackson area!

Vickie Shannon

21 de jul. de 2015

Had a good experience at Bob Boyte. Everyone went out of their way to give us a good deal.People were very friendly and curteous.

Nadia76

20 de jul. de 2015

Mr. Picket was truly God sent. He was the best car salesman that I've ever encountered and I will be forever grateful. In the past, car salesmen have ALWAYS made me feel forced to make a purchase. He was NOT like that all. He was extremely patient and knowledgeable about Honda and the CR-V. I will recommend him as well as Bob Boyte Honda to others.

Unhappy customer

7 de jul. de 2015

I bought a NEW car that was in a storm and had damage from debris or hail. It was fixed but a really bad job. I couldn't tell at the time but it showing it's self now 6 months later. This did not show on carfax. I was told I had honda roadside but once I call to use it for a jump off I find out they have to sign you up before sale and it costs them money to do so. The contract signed for the purchase by me and the dealer had an exact amount for my payoff ( keep in mind this is written in the contract). I told them a payment had been sent but had not posted to the account on my trade in car. Well they waited several days for the payment to post and sent the lessor amount. Not the amount in the contract so my bank did not refund me the overpayment. Bob boyte just kept that money. I will never go to this place again. I hope this was helpfull

Andriesfam3

22 de may. de 2015

I went to 4-5 dealerships in town and was treated like crap but Bob Boyte salesmen treat you like a person and role out the red carpet(figure of speech). They do not harass you nor are they pushy! Jamie Barnes, Dan Powell, and Allen did an exceptional job. My wife and I got two cars: a 2015 Sport Accord and 2013 Odyssey. The customer service was over the top. I believe that you will be satisfied when you leave by their customer service and the deal you get.

junkinjan

2 de oct. de 2014

I purchased an '09 Fit and have been extremly proud and pleased with it. I have taken it in for all maint. HOWEVER, I picked up a nail causing a slow leak. This dealership (Bob Boyete Honda) wanted to charge me $ 19.95 to PLUG the tire .... Not pulling it from the car nor breaking it down. I FEEL THIS IS TO THE EXTREME !!!! I love the car and the people but I can't do more business with them.

Blondey

26 de sep. de 2014

In 50 years, I've never found a better dealership than Bob Boyte Honda! I just bought a new Honda a few months ago and the people at Bob Boyte made it easy. Thank you. Especially I want to thank Dan Powell. He has been so helpful: before, during, and after the sale. Go to Bob Boyte Honda; take my word for it! You will soon be telling your friends.

Brainy

26 de sep. de 2014

This is one special dealership. I've been buying cars off dealer lots since 1966 when I got my first car at the age of 16. I've never been treated to more kind, proficient, and available staff as I have with this Bob Boyte Honda dealership. These are the special people who really helped me in my recent purchase of a new Honda: Brock Chapman, Sales Consultant Jordan Holland, Internet Facilitator Phillip Lewis, Business Manager Wade Folmer, Business Manager In addition, I went to the Service Department and introduced myself to the two following men so that I would know them when my car needs service. They were such wonderful people and gave me their direct phone number: Sid Stewart, Service Mgr. Bubba Holley, Service Mgr. I need to especially thank Dan Powell, Internet Sales Mgr. (who Used to be the General Sales Mgr. before he decided to head up the Internet Division.) Dan has helped me with so many questions and special issues I've had. He is even working on an upgrade deal to purchase a newer car, even though I just purchased one a few months ago. He's a real jewel and a pleasure to work with. Thank you, Bob Boyte! If you, as a customer, are looking for a dealership who will go the extra mile (or five or twenty five miles!), go to Bob Boyte Honda, NO MATTER WHAT MAKE/MODEL OF CAR YOU WANT. They can get any kind of car for you, in any color, from anywhere in the U.S.--and in just a few days. They will make sure it has all the features you want, and they will work with you to make your payments fit your budget. I can't speak highly enough of Bob Boyte Honda!

brainy

26 de sep. de 2014

This is one special dealership. I've been buying cars off dealer lots since 1966 when I got my first car at the age of 16. I've never been treated to more kind, expertly proficient, and available staff as I have with this Bob Boyte Honda dealership. These are the special people who really helped me in my recent purchase of a new Honda:Brock Chapman and Chris Harris, Sales ConsultantsJordan Holland, Internet Facilitator Phillip Lewis, Business ManagerWade Folmer, Business ManagerIn addition, I went to the Service Department and introduced myself to the two following men so that I would know them when my car needs service. They were such wonderful people and gave me their direct phone number:Sid Stewart, and Bubba Holley, Service Department (I bought my new car in July and then--last week--somehow one of my tires was leaking. I took a look and my hubcap was missing, my rim was bent, and my tire was low. Service thinks I hit a pothole while making a turn--Jackson streets are full of potholes. The service was done on my car quickly and well. Thank you, service!) I need to especially thank Dan Powell, Internet Sales Mgr. (who Used to be the General Sales Mgr. before he decided to head up the Internet Division.) Dan has advised me on so many questions (including the tire/hubcap/rim issue I mentioned above) and special issues I've had. He is even working on an upgrade deal to purchase a newer car, even though I just purchased one a few months ago. He's a real jewel and a pleasure to work with.Thank you, Bob Boyte! If you, as a customer, are looking for a dealership who will go the extra mile (or five or twenty five miles!), go to Bob Boyte Honda, NO MATTER WHAT MAKE/MODEL OF CAR YOU WANT. They can get any kind of car for you, in any color, from anywhere in the U.S.--and in just a few days. They will make sure it has all the features you want, and they will work with you to make your payments fit your budget. I can't speak highly enough of Bob Boyte Honda! Take it from me and go talk with them. I can say without hesitation that they won't disappoint.

GSmith1

12 de ago. de 2014

I want to express my sincere gratitude to salesman Chris Harris. He really went the extra mile in finding the right car fit for my sister and I. Never in my car shopping history have I met a salesman with such one-on-one skills and patience. Because of the outstanding service we received, I would definitely recommend this dealership to my friends and family. Again, a big hearty thanks to Chris Harris and Bob Boyte Honda!!!!

zeke222

3 de jul. de 2014

Wow, what can I say. After searching for a modern steel 2014 Odyssey EX-L in Louisiana (all of South la.) , east Texas (Beaumont and Houston) and Jackson Miss. I landed at Bob Boyte's. First off many of the dealers did not have what I was looking for or the price was way to much...then there was the LIES and Bait and SWITCH at "Honda of Covington" (see their review from zeke 222). After the big fiasco in my home state I got on the internet and found a van at Bob's. I called and talked to Milton Pickett...I told him my story and he asked what was the price I had found...I gave him the number and he called back and said they would match it but would have to charge me an additional $189.50 doc fee. We agreed upon price. I told Milton I was paying cash and would have a check for the amount quoted over the phone. I talked to Milton again on phone and he took my info down to start process. The next business day I called again and told him I was on my way...132 MILES ONE WAY. When we got there the van had been cleaned, matts, mud flaps, tray (pro pac) installed and was FULL of GAS. Paper work was ready to be signed...20 minutes tops. It took Milton longer to go thru the van and show us how everything worked and set up radio stations and Blue tooth for our cell phone etc. than the paper work did. The price EXACTALLY as quoted. In fact 2 days after the sell we got a check (Fed EX) for app. $80 from them (they charged us a tax that out of staters did not have to pay). THEY COULD HAVE KEPT THE MONEY AND WE WOULD NOT HAVE KNOWN. GOOD HONEST FRIENDLY PEOPLE. Was the 260 miles (round trip) worth it?? YES, YES, YES. In fact we told my brother in law about our experience and he told someone else who is in the market for a Honda. GOODNESS How refreshing an honest car dealership. NEXT PURCHASE WILL BE A NO BRAINER. ThankYou "Bob Boyte Honda" and Milton Pickett.

miekaburnsspencer

14 de may. de 2014

Chris Harris was the sales person who helped me and my husband find my dream car. He is so friendly and a great people person. He represents Bob Boyle well! I am happy with my vehicle and I am happy with our decision in choosing to purchase a car from Bob Boyte Honda.

brainy

5 de may. de 2014

I had to finance only $5,000. My payment had to be below $100/mo. Most dealerships won't finance below $7500; some will do $6000. This dealer found a way to finance the $5K and at 9% for 60 mos.!

AngelaStokes

22 de abr. de 2014

Chris Harris was Very helpful , I would suggest anyone to purchase a car with him. I did not pressured into signing that day, but was told I could drive the car home and get a feel for it...LOL the next day I came back and signed to purchase instead of lease. Thank you Chris Harris.

Mcvay737

11 de abr. de 2014

This was my first experience at this dealership and I was impressed from the time I walked in the door until the time that I left. Sid Stewart in the Service Department was very friendly and efficient and the Technician that performed the work, Derrick, returned my car looking as if it had never been touched. A positive experience all the way around! I would highly recommend this dealership for service.

TMJ_Fins

28 de mar. de 2014

The sales team was very professional and accommodating. They actually listened to what I was looking for, rather than try to put me in something they wanted to sell...which I greatly appreciate. Keep up the good work.

MJ70

28 de mar. de 2014

Easy to talk/work with in buying process. Larry and the sales team were very considerate, helpful, and professional. Would shop there anytime!

NeNe & Colonel

28 de mar. de 2014

Friendly, helpful, and a great deal. Trade-in was more than fair.

NCline

28 de mar. de 2014

I purchased a 2013 Pilot Touring from Bob Boyte Honda about a year ago, they bend over backwards to accommodate my needs when I bring my vehicle in for service. I read some of the negative reviews on this site and have never experienced anything like that, I've had my vehicle in for routine maintenance and the service dept is friendly and very knowledgeable. Because of Bob Boyte Honda's Service Dept and staff, I will continue to turn to them for all my Honda needs.

ncline1

28 de mar. de 2014

The moment I walked into the dealership, I was treated like they had known me for years. The heart-warming feeling was genuine. Best and easiest purchase I've ever made on a new vehicle. Dan Powell made the deal I was looking for in a matter of minutes, there was no going back and forth. I did my homework before the purchase and had a figure to work around on a new Pilot-Touring; the good thing is Dan bettered that price without knowing my price - Now That Is A Deal. When I have a question, Dan is a phone call away and is prompt to call back with an answer. I'm so confident and satisfied with Dan Powell and Bob Boyte Honda that I will not "shop around" for another Honda when I purchase another one, I will go straight to Dan.

CoraNewton

24 de mar. de 2014

Jason was very very nice. He showed me how to work everything on my CR-V. He told me I could call him any time with any questions.

SONJAIVY

21 de mar. de 2014

Brock Chapman, is very rude! I wish it was a way I could load his text to this site! He had nothing to do with my actual purchase and he sent me harassing texts to my phone back to back after I explained that I was at work and would return the car! BROCK CHAPMAN is rude I would not deal with him if I did have to go to BOB BOYTE to purchase a car! BROCK IS RUDE! BROCK IS DISRESPECTFUL AND BROCK HARASSES CUSTOMERS!!!!!

hondahpp

20 de mar. de 2014

My experience with Bob Boyte Honda, when I do the maintenance of my CRV, has been remarkable. I get the best advice and fantastic service. After each maintenance visit I get very satisfied and the service team seems knowledgeable in what they are doing. Well done Bob Boyte Service department!

Marie

22 de jun. de 2013

I purchased a 2011 Honda Accord in December. I had an extremely easy buying experience from the Internet Department! The salesmen, sales managers, and finance manager all made it seamless, despite my indecisiveness. I put a LOT of miles on a car, and have taken it in to Bob Boyte Honda for service several times since purchasing. They have taken excellent care of me each time! Ashley, Brandy, Josh, and Sid have all done their best to make sure my car runs great and my wallet doesn't get a beating in the process. I definitely recommend this dealer to all of my family and friends!

EliFulton

15 de jun. de 2013

I bought a brand new 2013 Honda Accord from this dealership and it's been a terrible experience from the start. Once they had my money I never once heard from my sales man again. Then a month after having the car I started experiencing issues with the transmission. I had about 1,200 miles on the car at this time. From the first time I spoke to the service manager, Terri, my experience went from bad to a nightmare. He was extremely rude. Ashley told me that they had experienced the issue, then denies ever telling me that.Long story short I'll never be buying or even stepping a foot at Bob Boyte again.I don't see them staying open for much longer seeing the way they treat repeat buyers like we WERE....

Eli

13 de jun. de 2013

I purchased a Brand New 2013 Honda Accord less than two months ago and have had transmission issues for the last month. Bob Boyte has only made this terrible experience worse with their terrible service Department. Don't buy an Accord with the CVT transmission and don't buy from Bob Boyte!!!

TedD

14 de feb. de 2013

Drove 200 miles to take delivery of a used 2009 Nissan Frontier. The truck was as described. The financing was better than described. The sales and finance staff exceeded expectations. Thanks to Malcolm, Jace and Paul.

gail

19 de dic. de 2012

I purchased a 2012 Honda Civic from Bob Boyte Honda, watched it being unloaded from the trailer it was shipped on. This car has been nothing but trouble from day 1! I have currently been in 6 rental cars, which is a pain for anyone to have to deal with, while my car keeps getting repaired for the SAME THING! My car was at Bob Boyte for the air bag system to be repaired 3 times and now my trunk is leaking for the third time! I have been so frustrated and just want out of this car and into a comparable car, not even asking for something nicer! Basically all the people there can tell me is, I will have to pay more money per month to get in a car the same as mine. They say "that is cutting all the profit out for us" but I know that is a lie and not to mention, you already made money off of me the first time so you should be fixing this problem for me at your cost!!! The General Manager's solution for me is to talk with Honda Corporate, but guess what, they say I have to handle it with the dealership! Basically, these people at Bob Boyte care nothing about you after you purchase your vehicle. My husband and I have successfully turned away several people from shopping with them and CANNOT WAIT for my lease to be out so I will never have to deal with these heartless people again. Guess now I wait for them to tell me once again my car is "fixed" and hope the mildew smell will go away... Nothing like paying top dollar for a car that stays in the shop more than it is at my house!

B1llG57

30 de nov. de 2012

I have had multiple occasions to interact with Josh McClintock in service when we have had reason to have our Honda serviced. Josh is extremely knowledgeable, courteous, and helpful. Josh is most definitely an asset to Boy Boyte Honda and I commend him and you for his superb customer service. Sincerely,Bill Gillam

minir

25 de jun. de 2012

Have a CRV. The car began to idle and stop at stop lights, etc. So took car to Bob Boyte honda service center two 1/2 weeks ago. AT this time Ashley told us that the technicians said it was a problem with the oxygen valves over $600.00 and two other small things that we did not need to get replaced. So we paid this dealership the money thinking this problem was fixed....well just 2.5 weeks began again. Took it back, now Bob Boyte is saying that it will be over $2300.00 to 'fix" the problem. Ashley was rude. I would not take any car to be serviced my these incompetent techinians and service advisors!

minir

25 de jun. de 2012

I am GREATLY disappointed in Bob Boyte Honda!!!!!! 2002 CRV was idiling so we took the car to the Bob Boyte Honda service department. Per Ashley Searls it is your oxygen sensor so we paid over $600.00 for this. Well it was out of this shop for only 2 weeks when it began to happen again. So we called Ashley again. Now she called and the service department as well as the technicians have decided that we will need over $2300.00 done that it was not the oxygen sensors!!! Please, do you and your helpers not know what is going on?DO NOT TAKE YOUR HONDA TO BOB BOYTE FOR SERVICE! They are rude and incompetent!

Seeking a decent car

10 de mar. de 2012

They over price their cars. They don't really care about the customer request of wanting a low note and they don't work with you on your request.

Priceshopper

22 de feb. de 2012

After quote the salesman followed through with several e-mails and phone calls to offer other helpful information. Appreciated all the help.

steven

30 de nov. de 2011

i have not talk to this dealer yet or been their yet but i would like to