Michael Smith

15 de oct. de 2016

My battery died on my car. Austin and the service team were quick, efficient and affordable. Quality service with no hassles. What else can I ask for from a dealership?

Kate

7 de oct. de 2016

I chose to get my new tires at BP Chevrolet due in part to my past experiences with them, and the convenience it provided in the process. I did not have to sit in a waiting room, wasting valuable time in my day. They gave me a loaner vehicle (the Trax that I had requested) where I could drive myself on to work then back after work with the job finished. I truly appreciate their cheerful attitudes and A1 Customer Service. It's worth it to feel confidence in their dealership and service department. All of my questions were answered completely and to my satisfaction.

Mark Z

4 de oct. de 2016

I have bought three cars from this dealership, always seem to have a great selection of nice clean used cars, was looking for a paticular car online and found one here, this time it did not have all the correct options we were looking for. I usually always check this dealer first before I go make a purchase.

Gail W. Rose

1 de oct. de 2016

I love the service here. Always done in timely manner. Everyone is pleasant and polite. And I always feel like a valued customer. Service is Bob Putle is why I buy my autos there

charrise

20 de sep. de 2016

I bought a 2012 Chevy Equinox love it. The service wasOutstanding. Skeeter Shaw,made sure that I was Comfortable buying my Suv. I wished I got more off of my trade in but everything worked out.

Bob Rohrbach

18 de sep. de 2016

Outstanding service by a caring service team at a fair price

Tom and Rhonda Kendrick

11 de sep. de 2016

Our buying experience was exceptional at Bob Pulte Chevrolet and ended up making us want to buy from them. Every contact we made was wonderful; especially our salesman, Zach Chandler; general manager, service manager, finance manager and Bob Pulte and his son Dan were all welcoming, courteous and helpful. But the bottom line was being able to seal the deal on a late model Corvette which they did...so I guess the advertising jingle they have used is right, "You'll love the Pulte price!" It's very easy to recommend visiting them for your next car purchase.

Jing

9 de sep. de 2016

Had very good experience in shopping my car. Especially thank to Alicia Smith. She is very nice to me and answered my questions patiently. I strongly recommend this dealer.

Dan Shea

4 de sep. de 2016

Very happy with the entire process. I liked the car I had leased so much that I purchased at the end of the lease period

Randy Hayford

20 de ago. de 2016

Everything was fine except process seemed very long

Jamie Riggsbee

17 de ago. de 2016

Nice and friendly to deal with---Very nice experience. Serviced car in a timely manner.

Marcia

15 de ago. de 2016

We had previously purchased a Traverse from Skeeter and we very happy so we returned because of him. He was not in that day so Zack was more than happy to assist us. Skeeter called the next day and he took over, sharing the sale with Zack. The only negative comment is that there is no water fountain in the facility. When I wanted to take an aspirin, Skeeter offered to buy me a bottle of water.

Kathy

4 de ago. de 2016

They have treated my elderly parents with over-and-above courtesy and kindness so it only made sense to shop here.

Tom Lokey

3 de ago. de 2016

I just purchased my 5th new Chevrolet from Pulte Chevrolet. Dan, Brandon, and Jim were great! Randy and JC in the service department were also great and very knowledgeable.Pulte is a great dealership! Easy to do business with in both service and sales!

Robin H

29 de jul. de 2016

Absolutely best place to get your car serviced. Great customer service!

J. Satterfield

26 de jul. de 2016

Had my 2015 Chevrolet Colorado in for service and inspection. Service staff were very friendly and took care of my car right away. good experience at the dealership.

Scott

26 de jul. de 2016

Great buying experience! Skeeter treated me great and so did the rest of the staff I can in contact with. Would buy from them again!

Candace

29 de jun. de 2016

Great customer service and easy to work with! Brandon and Skeeter are super!

JOE R.

23 de jun. de 2016

EXCELLENT JOB ON MY 2002 CHEV. 3500 BUCKET TRUCK. THANKS TO AUSTIN RAHMES, RANDY HURST AND TECHNICIAN BOB SMITH. THEY ALL TOOK CARE OF MY MULTIPLE PROBLEMS AND THEN SOME. GREAT GROUP!

Kathy P. Reichard

13 de jun. de 2016

Overall Service good..only complaint I always a discount card from Pulte after I have had my car serviced..would appreciate the discount before I go into sevice

Mils

4 de jun. de 2016

Austin in the service is a pleasure to work with!! So polite and professional!! He also has the cutest accent and dimples!!

sandy allphin

2 de jun. de 2016

everybody was great and very helpfull and bob pulte himself came over and talked to me and asked if everything was going okay with the purchase of the chevy trax

Dennis Fox

31 de may. de 2016

Dealer ship is clean ,people are friendly. I am a loyal Chevy buyer and I expect to be treated as such and I believe I was.

BG

26 de may. de 2016

Bob Pulte is my dealer of choice from now on. No hassle - I got a great deal right from the start - no negotiation necessary. They had already given me a better offer than their competition right from the start. And, they really worked to get me into the car I wanted.The attention to detail didn't stop once the sale was completed, it has continued on. They are a dealer that really listens to you rather than trying to sell you what is best for them. I'm a very satisfied customer.

james kelly

9 de may. de 2016

fast and courteous always buy here every 6 months or so,i also tell my friends about the deal I got

Robert Thomas

2 de may. de 2016

We have been using Bob Pulte Chevrolet for several vehicle purchases. Always very pleased

sue

30 de abr. de 2016

no 1 for service and sales all employeys are friendly and great to deal with. happy with Bob Pulte Dewayne,Randy,and Jim are ready to help you with service.

Anita

25 de abr. de 2016

Could not have been a better experience. Would recomend this dealer to anyone. Great service and people were exceptional.

Robert Leak

8 de abr. de 2016

Fantastic experience buying truck! Staff was exceptionally pleasant and very professional!

Madeline DuChemin

5 de abr. de 2016

My car had a recall on the seatbelt. The team at Bob Paulte called me and scheduled an appointment for me to bring it in. They provided me with a rental car for a couple weeks while it was being fixed. Excellent service every time.

Michael

28 de mar. de 2016

Parking lot and driveways need lots of attention as you could damage vehicles in the craters

David Butts Jr.

25 de mar. de 2016

What a GREAT purchase. The Salesman was fantastic! Skeeter thank you! I will but from you again and I will tell all my family and friends to do buiseness with Pulte.

R Wenger

16 de mar. de 2016

Great dealership .................................................................

Jane M

15 de mar. de 2016

Oil change and tire rotation performed quickly and efficiently

Charlie Whitt

13 de mar. de 2016

Was very happy with the service I received from Bob Pulte Chevrolet. They were ready for me at the appointed time; were friendly and professional.

Gail Rose

12 de mar. de 2016

Great service department....the main reason I continue to by Chevrolets at Bob Pulte's

K

25 de feb. de 2016

With rebates and credits was able to upgrade to a nicer model at a great savings!

Brian Baker

18 de feb. de 2016

Great experience & would recommend any friend or family to visit when looking to buy a car!

Glenn

15 de feb. de 2016

Made appointment for a routine service, oil change, tire rotation etc. As always the service advisor was friendly and courteous. I was able to set up my laptop in the waiting area and use the free internet connection. The work was completed timely and I was on my way.

Steve

31 de ene. de 2016

I purchased a used car from Bob Pulte Chevrolet a few months back and I am very happy with my purchase. The buying process was quick and easy. I did have a small issue with the car, but they took care of it under warranty. I would highly recommend Bob Pulte Chevrolet to anyone looking for a vehicle as well as visiting their outstanding service department!

Frustrated

30 de ene. de 2016

I filled out the on line application for financing on 1/29/16. On 1/30/16 I called multiple times and NEVER recieved a call back. I was told Amanda was busy. Only 1 person works in finace?

Kerri Burke

20 de dic. de 2015

Absolutely fantastic! Highly recommend! Excellent service with a super friendly staff!

doug martin

20 de dic. de 2015

my truck was in and done in less than 3 hrs. Dwayne was fantastic. very courteous and knowledgeable

Bruce S.

18 de dic. de 2015

My recent buying experience at Bob Pulte Chevrolet was terrific! Once I located the vehicle I had interest in on-line I contacted the dealership to answer any questions. Branden was very professional, straight-forward and helpful. Once I made the decision to buy, Bob Pulte Chevrolet coordinated a driver to pick me up form the Dayton airport. Once at the dealership all made you feel like family. The vehicle was sitting out and prepped. Amanda made the financing and administrative paperwork a breeze. While I was somewhat anxious to make a significant purchase via the internet, there were no "surprises" and I was in and out and driving back home within a couple hours.All in all, this was a very pleasant purchasing experience and I would certainly recommend Bob Pulte Chevrolet to anyone making a vehicle purchase.

Brandon

27 de nov. de 2015

Best experience I have ever had with a dealership. Friendly sales staff that offered me a good price for my trade and didn't try to hide any of the numbers of the deal. Great dealership with great people.

Janet

30 de oct. de 2015

I received a letter from Chevrolet stating my truck wires in the rear-door-wire harness may fatigue and break causing the airbag readiness light/SIR light to illuminate. As this had already happened, I contacted above dealer for diagnosis and repair. They completed both efficiently and politely. I was very happy with the service.

Jeff

30 de sep. de 2015

I arrived with a traction control problem on my information panel. I met with DeWayne and addressed to him my concerns. He got right on it while I waited in the show room for a diagnosis. In less than 30 minutes, he came back to let me know what my options were. He even spoke to GM on my behalf to figure out the best resolution. I couldn't be happier. After 3 years of owning our Chevy Traverse, I am still pleased with the experience I have with Bob Pulte. Their service department is certainly their hallmark, and DeWayne works hard to get the job done right and at a reasonable price.

Jeff

30 de sep. de 2015

Warm, friendly staff all around, the best I've been to. Service department (especially Randy and DeWayne, in my experience) are incredibly accommodating and efficient; Other places I've been, I felt marginalized or that they were doing my a favor by accepting my business. Not here - Pulte Chevrolet is very professional and personable, performs timely thorough work, and I never feel pressured for "extras", nor do I feel I have to wait an unreasonable length. Dick Brooks sold me my 2013 Equinox, and I couldn't be happier, it was the smoothest new car transaction I've yet had.

Ronny

30 de ago. de 2015

No pressure very respectful to do business with. Service department outstanding as well.

Angie

28 de ago. de 2015

We were extremely satisfied with this dealership, they went above and beyond to satisfy us!

James ray

28 de ago. de 2015

Great service would go back for service or to buy a new car again

Gerald

26 de ago. de 2015

Service Writer DeWayne France is the one to ask for. Dealership doesn't take American Express. There is no public WiFi. Otherwise, I'd give 5 stars. The service people are polite, friendly and professional. Just what you'd expect from dealer service.

Michael Helgeson

26 de ago. de 2015

I recently had my 2006 Hummer repaired at Pulte. I worked with Randy the Service Manager who was filling in for Jim Couch who was on vacation. I had a Premium Powertrain Warrenty I purchased from NAC Elite. There was some serious issues like ball joints and transfer case issues. All of this was handled by Randy who worked with NAC Representative who came to Pulte, inspected the damage and ultimately approved the repairs. I was very happy with the repairs and the Service and also would highly recommend NAC Poweretrain protection for peace of mind. I thank Randy and all the guys at Pulte Chevrolet, you were great.

Wolf23B

25 de ago. de 2015

I called in yesterday, after service hours and although he could've let the call go to voicemail, Mr. Couch took my call and helped me set up an oil change. I have an extremely busy schedule, and he made sure that I was taken care of as soon as possible. Thank you.

Jim Brown

18 de mar. de 2015

My experience in purchasing a used 2013 Chevy Silverado from Bob Pulte Chevrolet was exceptional. Cory Hamilton, sales associate, was a pleasure to work with both during and after thepurchase. I discussed the Silverado with Cory by phone and drove 250 miles to purchase the Silverado. Everything he told me about the Silverado was true and accurate. After arriving homewith the Silverado, I discovered the owner manual missing. I called Cory and he had an ownermanual delivered to me. I consider Bob Pulte Chevrolet a dealership I would recommend.

Jay & Ellen

7 de mar. de 2015

This small town deal may not have the big city "bells an whistles" or even a Starbucks on site however, they have what it takes. quality cars, understandable terms, knowledgeable and dedicated staff. This experience was exciting, not scary!

Roger Jones

14 de feb. de 2015

Very good working relationship with this dealership many times and will do it many more times. I have sent many people here because even with service department they are very good at what they do and are very good at it. Always a decent trade in value.

Don Harris

7 de feb. de 2015

Very friendly dealership. They have made us feel welcome to the area. We were afraid that we would not be able to find someone as nice as the dealership where we used to live but Bob Pulte Chevrolet has come through.

Tish kerns

5 de feb. de 2015

Everyone is always very pleasant and accommodating. They sometimes suggest other services but never try to force them on you. That is why I left the dealership I was using - they were very pushy and after a service visit I would get calls from the Service Manager asking how the service was. Drove me crazy & away from them.

Roger Jones

27 de ene. de 2015

Always very happy buying or using service they do what it takes to make you happy.

PatsFan

5 de ago. de 2014

What can I say...really good experience. Wasn't necessarily in the market for a brand new truck, but Jim and the team at Bob Pulte were very accommodating and patient with me (I can be difficult to please). They were able to help me find a truck I really like for a very reasonable price.

John Schramm

29 de jul. de 2014

Clean organized dealership with a friendly and knowledgeable staff. No pressure sales staff and willing to make my buying experience a good one. I would recommend these folks to all I know.

DeanSprague

27 de jul. de 2014

Dewayne France went above and beyond what I would consider great service. His positive cheerful attitude is what makes a WINNING relationship with customers. Thx!!!!

jimandrita

17 de jul. de 2014

Skeeter was very knowledgeable and patient. He asked me to define the vehicle that I was looking for and then within minutes he showed me the car I described. He took my wife and I for a ride to confirm our decision and then we discussed price without any pressure and arrived at a mutually agreeable number ( the Pulte price). I don't believe that purchasing a car could be any more pleasant than what we experienced with Skeeter!

mtmills

16 de jul. de 2014

I was treated with courtesy, respect, and above all - honesty. Overall a very pleasant experience. Job well done and in less time than anticipated. I'll be back.

ohiobabe

11 de jul. de 2014

I been to Bob Pulte quite few time with my car. And I always got outstanding customer service ! Everyone was professional and friendly to me! and DeWayne France is outstanding , Thank you Dewayne

jdgentru

3 de jul. de 2014

Bob Pulte Chevrolet is the best in the Cincinnati area. Service dept. is exceptional. Will definitely be back when is time for that trade in.

Buckeyes13

23 de jun. de 2014

I have gone to Bob Pulte Chevrolet service department since I purchased my cobalt there in 2005. My family and I have purchased three cars from the dealership. We are normally very satisfied with the employees and work of Bob Pulte Chevrolet and have been for years. However, I am very disappointed with the customer service I have recently received. I received a recall notice regarding my cobalt's ignition switch. I ordered the parts as soon as I received the recall notice. It has been over a month since the parts were ordered, and I am continuing to get several notices from Bob Pulte Chevrolet themselves about the importance of having the recalled parts repaired. I also researched deeper into the recall and found a variety of information on what was called the "deadly ignition switch defect" which also included details on the many fatal car accidents as a result of this defect. Naturally, I was more than anxious to have these parts repaired. I understand that it can take an ample amount of time to obtain parts but just to be sure that the parts were indeed ordered and in the process of being taken care of, I called the service department to check on the status of the parts. I spoke with Mr. Couch who was very short with me. When I politely asked if he knew of a relative time frame of when the parts would be in, he replied, "I have no idea." And that was all he said. I expressed my clear concern that it had been over a month since the parts were ordered, and there was no empathy, no reassurance that the parts were on their way, no emotion or kindness/caring attitude or any feel of customer satisfaction from Mr. Couch whatsoever. I hung up the phone feeling like I was not taken care of and unsure if the service department was efficient enough to take care of what seemed to me to be a very significant issue. I felt like my call was unimportant, and that I was a nuisance to Mr. Couch. The ironic part of it all, is that while I was on hold for the service department, an advertisement was being played that sounded like Mr. Couch himself giving praise and glory to Bob Pulte Chevrolet and the wonderful customer service it provides. When he actually answered the phone and talked to me, it was a COMPLETELY different attitude and severe change/lack of friendliness from the advertisement I was just listening to. If Mr. Couch was having a busy/bad day or was currently with another customer, I understand. However I expect the same friendly/kind customer service on the phone that I receive in person. Mr. Couch did not meet the standard that Bob Pulte advertises.

xenia45385

8 de jun. de 2014

Outstanding service. Rental car process was very quick when I dropped my car off for some warranty work. Everyone was professional and friendly; as funny as that may sound, it was actually a nice experience stopping into the dealership . I have two other Chevrolet dealerships miles closer to my house but I don't mind the extra drive to Pulte Chevrolet.

EricMysona

2 de jun. de 2014

Overall good, friendly service. This was my first time at Pulte for service and I got a favorable first impression. I was pleasantly surprised by the free loaner, but my wife would have appreciated that I knew about the loaner earlier which would have saved her a little driving. The check in was fast, and the costs were under what they estimated. The service took a little extra time due to the seat belt recall, which was finished a couple hours after the estimated time (3 pm), but by the promised time (5 pm). The only area of improvement from this experience would be to call me to update me with status of vehicle. I had to call to find out what was going on and it was near the end of the day. If possible, I would be just as happy with a text with a status update.

MRSJVO3

2 de jun. de 2014

I have had my vehicle for a few weeks and has to return it because it was pulling to the left. I thought the alignment needed checked but it turns out there was a defective tire. Thank goodness you service caught it because we were leaving the next day for a 600+ mile trip.

role82871

30 de may. de 2014

Unfortunately, my brand new 2014 Chevy Cruze that I purchased at the end of February was part of the recall and had to have the axle replaced. I took it to Bob Pulte to be checked and was informed that my new baby had to have the axle replaced so I was not able to drive the car due to safety concerns. During the 7 weeks that it was waiting for the part to come in I spoke with Randy Hurst on several occasions to try to find out when I might be getting my car back and he was always very patient with me and tried to be as helpful as possible. I let him know that I really like my Cruze and could not wait to get it back!!! I was thrilled when Randy called to tell me that they received the parts in, without notice, and even more thrilled to pick up the car and finally get to drive it again. Thanks for all your help and most importantly your patience!!!

mblack06

19 de may. de 2014

They made buying a new car a very easy process. They also made my trade in easy and not difficult. I would definitely buy from them again.

darbyarc

19 de may. de 2014

I am very please with the service I received at Bob Pulte Chevrolet. I received a telephone call from Jim Couch regarding the recall on my 2014 Chevrolet Malibu last week. I was scheduled for service on Saturday, May 17th. DeWayne France took care of everything, and was very friendly and professional. I am so happy that I took my friend's recommendation to lease my vehicle at Bob Pulte...just like she said, the service was excellent! I would (and have) highly recommend Bob Pulte Chevrolet!

ldpowell

15 de may. de 2014

I was called on May 14, 2014 by Jim Couch of Bob Pulte Chevrolet advising me to bring my 2014 Malibu in for recall fix. He said the recall was a computer enancement concrening the power braking system on the automobile.

2010silverado

2 de may. de 2014

All went well with new tire installation and associated work. Treated very nicely and pleased with all people that were associated with the maintenance done.

ewalcott13

29 de abr. de 2014

I visited Bob Pulte Chevrolet after scoping out an '08 Mazda CX-7 on their website. I was greeted immediately after arriving, and was checking out the car within 10 minutes. The staff was incredibly friendly but not pushy at all- a rarity among salesmen, in my experience! Skeeter Shaw helped me check out the Mazda and answered all of my questions with much-appreciated honestly and good advice. He was a true pleasure to work with! I took the car for a test drive and, after inspecting it to my satisfaction, decided to put an offer down on the spot. Skeeter was wonderful about covering different finance options for me; when I mentioned that I wasn't sure I could put a ton of money down that day, he offered to check out the option of putting $0 down. That turned out to work out wonderfully for me- I got a great financing package that included a warranty that we were able to custom-build based on my budget. I was thrilled! A HUGE thank you to Skeeter and everyone at Bob Pulte for a fantastic car-buying experience. It was a pleasure and I would absolutely recommend this dealership to anyone looking to buy.

db

27 de abr. de 2014

i purchased a new equinox from charles shaw.he was very knowledgeable and helpful.there was no high pressure here at all.i got a great deal.i reccomend pulte chevrolet highly the finance guy was goog too.see charles shaw for a good deal.

waltlib

19 de abr. de 2014

warrenty workproblem was fixedthe work was don in a timely mannerservice person was friendly and listened to my problemwill return for any future needs

Emerson311

8 de abr. de 2014

I cannot begin to express how happy we are with the service we received when purchasing our new-to-us Ford Flex from Skeeter Shaw at Bob Pulte Chevrolet. There is honestly not one aspect of the experience that I would have changed. To start, Skeeter was extremely likeable - which is refreshing in a car salesman. He was the perfect combination of interested and knowledgable while being forthright and honest. There was no pressure or bs - he was laid back but still engaged. Skeeter was professional, but funny, and extremely pleasant to work with. We have bought more cars than I care to count over the years and never once have we had this type of experience with a salesman. I also wanted to share our impression from a dealership standpoint. This was probably the cleanest dealership we have ever been to. We had both our 3 year old and 19 year old goddaughter with us. All said and done we were at the dealership for about 3 and half hours. The kids were both comfortable the entire time. There was a perfect child size table and chairs set, an easel and crayons and tvs and vending machines that kept both of them quite happy. When the kids were with us during the process Skeeter addressed them personally, remembering details we had shared during our earlier conversations.The sales manager we worked with, Biff, was also just completely enjoyable. He made what can be a painful process quite simple and stressfree. With everything from loan details to warranty information there was no pressure, no bs, just truthful information. When he was expressing an opinion he presented it as just that, a personal opinion, but also provided great logical information as well. And the super cool interactive technology we used to sign the "papers" made the tedious part of the process a little bit fun actually. A couple additional things that may seem small but truly made a big impression: When Skeeter heard me mention to my husband that my cell phone battery was running low he offered to get a charger and charge it - he had a variety of chargers available. Also when we test drove the car the gas tank was very close to empty. My husband and I joked to ourselves about how they were getting a deal because we had recently filled up the tank in the car we were trading in. We went to leave the parking lot and I was looking to head toward the gas station when I realized there was now half a tank of gas. In all the instances we have purchased a new car this has never been done for us. Again, something small but it really went long way to impress us.This dealership is a good 45 minute drive for us, we stumbled upon it when looking at cars online. Despite the distance I can say with confidence that this will now be our family dealership and Skeetar Shaw will absolutely be our personal car salesman. It was worth every cent of gas money and every mile of the drive. Highly, highly recommend.

JenLong75

7 de abr. de 2014

He was very helpful and super nice. My car was serviced quickly! I will refer people and I will return for additional services very soon.

charcon

3 de abr. de 2014

My check engine light came on, I called right a way; I had an appointment within 2 days and it was all taken care of..

MrFabulous

3 de abr. de 2014

As always it was a great experience bringing my truck in for service. Dewayne greeted me cheerfully and got me taken care of right away. Everyone is always friendly from the service techs to the cashiers. Jim, the sales guy, always comes over to see how things are going and Mr. Pulte being around makes me feel like everyone cares all the way to the top. Thanks again.

Mrskay

29 de mar. de 2014

The overall professionalizim and kindness displayed by this gentleman was the best ever. I will be forever a customer with that type of Excellent customer service. Thank u!

Malexx13

21 de mar. de 2014

The service people are xxxxxxxx. They talk to you like your stupid and when your there for a warranty issue they act like theyre doing you a favor get if it covered by your warranty.

furl1furl

16 de mar. de 2014

"Why" / After spending $800.00 Plus on services work; I think you could wash the coustomer car! The car dealer next to you wash their coustomers cars.

wamafl

14 de mar. de 2014

I always get good service here and they never make me feel like I'm in the dark. I'm a DIY guy so that says a lot.

Brittany_Carlo

13 de mar. de 2014

Bob Pulte has a great and friendly team of workers. The service they provide is excellent. And the turn around on getting your vehicle back is quick. I wouldn't take my car anywhere else.

MrFabulous

28 de feb. de 2014

They got me in right away and I was able to get back to work in a short time.They gave great service. I won't fill any more of these surveys though since it takes too much time to complete as it has too many "required" items.

cookkb

24 de feb. de 2014

I stopped in unannounced on a very busy afternoon due to a service light that had appeared on my vehicle. Jim was able to work me in quickly to diagnose the issue. He ordered the part for me and followed up quickly to schedule my repair once the part arrived. My appointment began at the scheduled time and my car was ready before the estimated wait time.Jim is extremely professional and very caring!

bmiddies

22 de feb. de 2014

I called thursday afternoon ,got in on friday at330 to get my breaks checked and was able to get my repair done too. The service guy was very nice, helpful, honest and got it done in timely manner. Plus i love the point system to help save me money ! This is like my 3rd or forth time at Bob Pulte and i will continue to use them! I just wish location was closer to middletown ! Everything else was 5star ratings. Plus free coffee to keep you awake ! Im very ,very happy with Bob Pulte !

Brittnc12

15 de feb. de 2014

Excellent service. Staff was very helpful and efficient. Service was done same day and communicated with me through it all. Great customer service was provided.

dallman

13 de feb. de 2014

I have been a Bob Pulte customer for a long time. I have bought 3 cars from this agency after extensive shopping each time due to their professionalism, pricing, and service. The Service Department is exceptional. Something that is so important is that not only do they do good work in a timely fashion, they are trustworthy. Today, few people have the knowledge and equipment to do more than the most basic maintenance and repair work on these modern vehicles. A customer is then highly dependent upon the integrity, honesty, and skills of their service provider. The Pulte agency really scores high here. Never, have they tried to stick me with unnecessary service or repairs. If fact, several times I brought a truck or car to them believing that I had a major problem only to learn that my problem was minor. The Service mangers and shop foreman, are very good listeners and advisors. While my most recent visits were for service work, I also think highly of their sales staff, particularly Skeeter Shaw. I will continue to be a Pulte customer. And, I also make my favorable opinions known to my family and friends.

dwerk

6 de feb. de 2014

We have been dealing with Bob Pulte Chevrolet now for approximately three years and the experience has been so satisfying. I have told people I come in contact with in Hamilton, OH, along with some of the employees at Bob Pulte Chevrolet that they should be used as the training ground for all GM dealers. Their interaction with customers is the best I have ever seen in my 40 years of purchasing or leasing vehicles. All employees, whether in sales or service, use the same personal skills when dealing with anyone. This type of friendliness and interaction with customers comes from the top of the organization with Bob Pulte himself, and I have never even met this gentleman.

zindmw

30 de ene. de 2014

The service department treated me great. I told them what was wrong with my truck and they informed me of what exactly they were going to do to fix it. Truck was worked on and fixed in a timely manner as well.

barry136

28 de ene. de 2014

I brought my Equinox in at 0830 and it was done at 1000. The repair was covered under warranty and I was given a loaner car to drive. I have had my car repaired here many times, and I have always received great customer service.

Hermmie36

26 de ene. de 2014

Jim is always a great help. He is very courteous, explains everything well and he takes the time for you. I would recommend anyone to buy or have their care services at this dealer. I know I won't use any other dealer in the future. You all ROCK!

pkananen

22 de ene. de 2014

The car I came to see was in very good condition, just as advertised. Branden was kind to get the car ready and warm for me, and let me check it out thoroughly. The price was pretty good, and the transaction was painless.

AngieKelly

21 de ene. de 2014

My 21 year old son and I had been to other dealerships that morning and I was not impressed with our treatment. I was disgusted and ready to give up by the time we arrived and I had no expectation that this would be a good experience. Surprise! John Demers greeted us pleasantly, not like the vultures at the other places we'd been. It was a very nice transaction and I left satisfied and my son left thrilled with his "new" car.

LWSPutle2013

20 de ene. de 2014

The service on my car has met or exceeded expectations as has been the case with all of my prior service experiences at this dealership.

ldpowell

15 de ene. de 2014

I just leased a 2014 Chevrolet Malibu(my 2nd). My first Malibu was a 2011 and I was very satisfied with the professional and friendly service that was given to me through their service dept and the sales dept. The sales person, Dick Brooks, whom I've dealt with on both vehicles has always been professional and honest with me. Their service Dept. is professional and friendly and quick to respond to any problem I have had. I highly recommend Bob Pulte Chevrolet to anyone looking to buy/lease a new car.

dougalliston

13 de ene. de 2014

I never imagined I'd purchase a Toyota from a Chevrolet dealership, but I'm glad I took the chance. I had the pleasure of working with Skeeter Shaw and Biff Arnold. Both men were courteous, professional, and made the buying process an absolute pleasure. No pressure whatsoever! The thing that really blew me away was that the vehicle only came with one key, so Skeeter took the time to call a local Toyota dealership and found out what a replacement "Smart Key" would cost, then cut a check for that amount. I was impressed that they took ownership of that situation without me even asking for it. I can't think of another dealer that would go that far to please a customer. I would not hesitate to buy from these gentlemen again.

aarclark

11 de ene. de 2014

After experiencing an ignition problem with my 2011 HHR, GM took care of the towing bill and I had my car towed to Bob Pulte on a Friday morning. I checked that afternoon to check on it, but they had not yet been able to take a look at it. I spoke with Jim Couch and he was very friendly and apologetic that they had not gotten to it yet, but explained that the severe cold and snow that we had just had, was resulting in them being overloaded with work. Again, very friendly and apologetic. I called back Saturday and spoke with Randy Hurst. They were currently working on it and he said they would have it done by 1 o'clock and that he would call when it was finished. He called at 1 o'clock stating it was complete and ready to pick up and that he would be there until 3, but that sales would be in until 5. I picked the car up within the hour. Sales personnel directed me to the service area where Randy immediately took care of me, explaining that GM was taking care of the bill due to a recall on that problem for the HHR. Randy was very friendly and got me on my way. I was very pleased with the timeliness of the repair and how smooth the whole process was. Thank you!

johncourt

9 de ene. de 2014

Jim was able to meet my pricing offer along with his sales manager and we were able to wrap things up within an hour. At the same time, I was able to replace a key and remote to my existing vehicle. Everyone was very pleasant and helpful.

skyboy3351

3 de ene. de 2014

I had an excellent experience with the service department. They were attentive to my warranty concerns and were able to resolve a check engine light issue.

Garybcupp1

3 de ene. de 2014

I called in the morning dewayne said to bring truck right over which I did they got me in right away took all information and then showed me around said he would let me know something shortly they got truck fixed really quick I will bring all my vehicles here for service in the future

wdadams

30 de dic. de 2013

Jim and Dick were very friendly and professional. They answered all my questions quickly. They let me drive the vehicle without any pressures or catches. They also were cognizant of my time and got me on my way very quickly. Finally, they gave me extra time to bring in the downpayment check. Oh, and Biff was very helpful as well. That's the easiest path through the finance jungle I've ever had on a car loan. Mr. Pulte, you employ some very good troops!

kenny2699

17 de dic. de 2013

Skeeter was very helpful and my best compliment for him is that he is un salesman like. I have done this many times in my life and I dont like being played. With Skeeter I felt like I was buying a car from a friend. The service associates were also very friendly and I felt they really cared if was happy. I am glad that I went local this time and will recommend your dealership to all my friends.

jschur47

2 de dic. de 2013

This is the second used car I have purchased from Pulte Chevrolet. The first was a 2004 Trailblazer and we traded in after 8 years with a 2013 Traverse. Skeeter Shaw was very professional and patient as we discussed 2 different vechicles. The pricing after trade in is was very fair and we look forward to dealing with Skeeter and the Pulte team again.

terryduesing

25 de nov. de 2013

Jim Couch did a fine job finding out what was wrong with my tires and fly wheel noise. The problem was taken care of.Branden was in touch with me the time Bob Pulte had my truck.

mikki

22 de nov. de 2013

The engine light in my Malibu would not go off. Bob Pulte Chevrolet scheduled me right away, took care of my problem and had me on my way in 45 min. and it was all covered under my warranty. I couldn't be happier. Thanks for great service.

Duramax90

14 de nov. de 2013

Very satisfied with dealer. Repaired truck in a timely manner. They called me when my truck was ready to be picked up. Will be using this dealer again.

shererbird

6 de nov. de 2013

I have had my car serviced at Pulte's several times and it has always been a pleasant experience. They seem to appreciate your business and always offer options of waiting there while the sevice is being completed , or they take me where I need to go to get errands accoplished while my car is being taken care of. I bought my car from another dealer because , when I bought it , didn't live in this area . But my next car will be purchased here because of the excellent service they provide. Also I brought my Dad in and we talked to Jim Kleiser about purchasing a truck. My Dad is 89 and I've often found that sales people tend not to talk to the "older" person or parent as much as to the younger person. But Jim was very respectful to my Dad and had a great "balance" of talking to both of us in a caring and respectiful way. Thanks, John Sherer

swebb9334

2 de nov. de 2013

My service visit went as expected due to the great sales experiance I recieved From Jack Landis last year.The loaner car they lent me made this service visit easy. The service staff got me in and out under 10 minutes and checked me out in under 5 minutes. All the work was under warranty and there were no hassles or issues with the warranty. Im very pleased with my service experiance!!

maryann1957

28 de oct. de 2013

Branden Young made my experience very pleasant by very quickly allowing me to test drive the car and then answering my questions and getting pricing together. He was able to let me know what they would give me for my trade and I was able to do it all in just a few minutes of a couple of my lunch hours. The process was all very expedient, but thorough. My insurance company even complimented your company with calling them to make sure they had all of the info they needed saying that most dealerships say they will but usually don't! Hats off to Bob Pulte Chevrolet!

SandynDon

21 de oct. de 2013

Skeeter Shaw is a great asset to the dealership. He was knowledgeable and really wanted us to "love" the car we were buying. Our satisfaction was his priority and he went out of his to make the buying experience enjoyable. He went so far as to help us in cleaning out our stuff from the old car and transferring it to the new one. He gladly donated a box and made sure we were satisfied before leaving.

springdayyoung

16 de oct. de 2013

I appreciate all Skeeter and Jim did for me! My case wasn't an easy one but they both worked some miracles and I now have a newer, dependable car! Thank you!

solly251

15 de oct. de 2013

We have purchased a total of 3 vehicles from Bob Pulte in the past 2 years. We travel around 20 miles from Blue Ash to visit Bob Pulte and pass several other dealerships along the way. We can honestly say we have never experienced a dealership with such helpful, knowledgeable, and friendly people who seem to care more about the buyers needs then the sale of a vehicle. At all times we were never rushed, nor were we pressured to feel like we had to buy. We are so confident in Bob Pulte that I would send any of my daughters alone to your dealership, knowing very well that they would not be taken advantage of. We recommend Bob Pule Chevrolet to everyone because of the wide selection, friendly sales department, great deals, and of course that thing most businesses have lost called customer service. Bob Pulte Chevrolet was well worth the drive and will continue to be our dealership and someone we can trust. Many Thanks to, Jim Kleiser and Dick Brooks for all the help and making a vehicle purchase easy. We will be back to purchase in the future. Steve Soellner Blue Ash, Ohio

bsexton

12 de oct. de 2013

I TOOK MY 2008 SILVERADO PIKUP IN FOR A GRINDING NOSE IN THE TRANSMISSON.MY INITIAL CONTACT WAS J.COUCH.HE SCHEDULED ME A APPOINTMENT,AND IT WAS DETERMINED THAT I HAD A BROKEN SHIFTER FORK IN THE TRANSFER CASE.THEY HOOKED ME UP WITH A LOANER CAR.THREE DAYS LATER,R.HURST CALLED AND SAID MY TRUCK WAS READY.WOW.NO MORE GRINDING AND SHE RUNS LIKE A DREAM.THESE PEOPLE ARE SUPER.I MEAN THE WHOLE SERVICE DEPARTMENT.WITH SERVICE LIKE THIS,WHY WOULD YOU EVEN THINK OF GOING ANYWHERE ELSE.

Jean1543

2 de oct. de 2013

This is our 3rd vehicle from Bob Pulte, enjoyed all three experiences, if need be Bob Pulte will see the 4th. Highly recommend Bob Pulte to my friends & family!! thank you, Jean & Pete Ronnebaum

michelleschrader

30 de sep. de 2013

I always know when we bring our vehicle here that we are going to be treated fairly and that the service team is going to go above and beyond to make sure our vehicle is repaired properly and that we are 100% satisfied.

Snydes

27 de sep. de 2013

Message on our car dash indicated that rear park assist camera needed service. Also, car was due for routine service, Dwayne pointed out that all that service would be covered by warranty. He took the time to explain everything and also answered all my questions thoroughly. I happened to need a rear window wiper blade and he took care of that and it was paid for by the Paulte Rewards Program. I also talked to Mike in parts. He ordered a bumper reflector and sold me some touch up paint. Nearly all of that was cover by the Paulte Rewards Program. As it turned out, a part was needed for the car and Brittany quickly offered us a loaner car. Our car was ready by 10 the next morning, and when I picked up my car the reflector ordered had arrived too. Everyone was very friendly and helpful. No one could ask for a better service experience. I've been a customer at Pulte's for many years and this typical of what I can expect every time I trade or service my cars.

catschmuck

19 de sep. de 2013

Our experience at Bob Pulte Chevrolet was exceptional. The used cars that we were shown were of far better quality than what we were shown at other dealerships. Skeeter Shaw was very honest with us regarding the cars that he showed us and steered us toward what we were looking for, not what he wanted to sell us. The entire team seemed to operate as a large family. They made the time that I spent purchasing this car, as well as one other used car and a new car (all day long) very comfortable. I believe that, for the price, I have gotten a good quality car in the Honda Accord, as well as in the 2006 Malibu and the 2014 Camaro. I will definitely refer others to this dealership and I will definitely return for any other vehicle needs that I have.

crozell

6 de sep. de 2013

Staff was friendly, courteous and accommodating. Pulte Chevrolet is the only dealership we visited, over the past four months, to have their used vehicles showroom ready for sale. The staff, vehicle presentation, and price contributed to our decision to purchase from Pulte Chevrolet.

butchebr

6 de sep. de 2013

I took my 2009 Silverado in for basic oil change, I also had a check engine light on for a failed fuel evaporation sensor. They were able to fix the faulty sensor and change my oil with in a reasonable time and also made me aware that my brakes were going to need service soon and Dewayne was able to give me a price quote in detail for having my brakes fixed. Overall I was very satisfied with my experience and thats why I chose to have my vehicle serviced at Bob Pulte.

jenks1

5 de sep. de 2013

I thank Jim and Pulte Chevrolet techs for repairing the A/C on my Silverado. It did take a couple of trys but I know A/C problems can be tricky. Truck was repaired quicker than I thought it would be. Good job Guys. Thanks Steve

frustratedncIN

2 de sep. de 2013

I do not believe they have even contacted me. Very dissapointing. Perhaps because the vehicle was very inexpensive?

wtaulbee

31 de ago. de 2013

The dealership gave me amazing service and took the time to answer all of my questions. I will be returning for future service! Great job!

grose1

20 de ago. de 2013

This service dept. is the reason I buy my cars at Pulte. They are helpful, concerned and extremely helpful. They always do a great job. They always give all of the options and carefully explain what needs to be done and give accurate estimates of time and cost. They never "over sell" what needs to be done and always put safety first.

OHgurl85

19 de ago. de 2013

Mr. Couch was extremely rude on the phone when I first called to make an appointment. He asked if my oil change light was on and how many miles were on my car. After HE decided that I was indeed due for an oil change he went ahead and scheduled me. Funny, I knew I was due and that is why I called to schedule. Don't know why he had to grill me about it. After scheduling my oil change, he called back to say I could not have that slot because it was already taken. I am not sure why he offered me that time slot if it was already taken. The oil change was fast and when I left I noticed that my "Check Engine" light was on. So I went back to Bob Pulte and Mr. Couch said, "Are you sure it wasn't on before your oil change?" No, it wasn't. I may be a girl but I do know how to tell if lights are on my dashboard. They had forgotten to connect the O2 sensor. They quickly fixed the problem and I was on my way. The experience was fine. I just hate having to deal with Mr. Couch.

paular1959

17 de ago. de 2013

Jim was very helpful in keeping me posted on what was wrong with my car. He made sure I knew how much it would cost and when it would be done.

tcaddo

3 de ago. de 2013

I was very pleased with the service and attention received at Bob Pulte. I went in with the intention of getting information and getting pre qualified and left with a new Cruze. I was very happy with the sales team and will recommend to friends.

uk1973

31 de jul. de 2013

My experience at Bob Pulte was great! My sales Rep. Dick Brooks was very helpful and awesome. I got a great truck for a great price, and thats what anybody wants. I would highly recommend Bob Pulte.Thanks,Jeff

sommerkk

30 de jul. de 2013

Had some warranty work that was needed on my 2012 Malibu and the part had to be ordered, I was called within a few days and told the part was in then they scheduled me a few days later and they offered me a loaner car as they said it would take all day to be fixed which I didn't need but the Malibu was fixed ahead of time and it was a no hassle experience.DeWayne is a great service guy, always friendly and willing to work with you on what needs fixing etc. We bought 2 new cars within about 11 months from Bob Pulte our first time buying from them and will buy again, great service and sales guy was good and an over all good buying experience and now follow up.

ccrutchleo

25 de jul. de 2013

HAD A PROBLEM WITH AC. DIAGNOSED AS LEAKING EVAPORATOR COIL. JIM CALLED GM AND EXPLAINED THAT THIS VEHICLE WAS JUST OUT OF WARRENTY AND NEGOTIATED A VERY GOOD REPAIR PRICE BEFOR HE EVEN TALKED WITH ME. I WOULD HAVE BEEN VERY UPSET WITH A FULL COST REPAIR BECAUSE WE ARE LOYALE CUSTOMERS AND THE VEHICLE WAS JUST OVER 36000 MILES. JIM KEPT ME HAPPY.

Kmcmillen

6 de jul. de 2013

I appreciate the rental car when there was an issue with my brake shoes and drums. I rated 4 because I had to go back a second time to get the issue resolved.

charcon

29 de jun. de 2013

Since we purchased the vehicle (about 3 months ago), we had never used the seat belt in the back seat. Last week someone was in the back seat and the seat belt did not work. We call the service department and was told to bring it in the following morning that it would take about an hour to fix. We took it in at the specified time and was taken in right away. It only took the service department about 10 minutes to determine that the rear seat belt retractor locked up not allowing seat belt to move. They found it necessary to replace retractor assembly and that it needed to be ordered and they would call us when it came in. On the second day after our visit they called us and was given another time to have the vehicle fixed. We took it in and we were on our way in about an hour.

littleaprilleshower

28 de jun. de 2013

We arrived and were greeted with smiles and told when we would be cared for. Each item to be checked on my vehicle was reviewed thoroughly and the pricing and care was explained in detail. All work was completely quickly and we were added to a rewards program with out having to request it. Bob Pulte was on site when we arrived and visited with us and asked about our buying experience at a different dealer.

mimipam

24 de jun. de 2013

We had a great experience. They were able to get my car in and out very quickly due to a scheduling conflict on my part. One of the techs worked through his lunch break so my car would be finished.

kbrogan

22 de jun. de 2013

Had a wonderful experience with the service team at Bob Pulte. I got my car at a different dealership and they went out of their way to make me feel like I was one of their own. Everyone I dealt with exceeded expectations on friendliness and doing their job. I would definitely recommend this dealership. I have already sung their praises at our baseball games. :) Thanks again!!!

JRAdams

21 de jun. de 2013

Great service, Service Department had to order a part for repair, and provided a loaner vehicle for the two days I Needed it.My vehicle was repaired and ready when I arrived.

sdoan

17 de jun. de 2013

AWESOME, FRIENDLY, POLITE, UNDERSTANDING, LISTENING, RESPECTFUL ON THE PHONE, AND IN PERSON AT THE DEALERSHIP. THE PLACE IS CLEAN . AND SERVICE ACTUALLLY CARES ABOUT THEIR CUSTOMERS AND THEIR VEHICLES. NO GREASE xxxxxxx HERE. // AND IF YOU ARE NOT HAPPY ABOUT SOMETHING , THEY WILL FIX IT , QUICKLY . // GREAT JOB !!!!!!!!

Teri bentley

16 de jun. de 2013

Great service. Quick turn around and helpful with a loaner vehicle. Jim was very accommodating and kept me updated with the service repairs and checkout.

paint307

15 de jun. de 2013

As usual, the experience at Pulte Chevrolet was exemplary. The people here are what make this dealership work. The remodel done to the showroom makes a very comfortable waiting area. Bright, airy and clean. Keep up the good work....as long as I live in Ohio, I will come to Pulte Chevrolet.

amymarie9110

15 de jun. de 2013

They went above and beyond what I expected. They went out of the way to give me the best experience possible. I really appreciated their customer service, it was excellent.

jac012

12 de jun. de 2013

I would like to start by saying I am a former GM employee and current GM consultant for the Bodyshop Installation and Launch Team. I have been a loyal GM customer for over 25 years and I was extremely impressed by the professionalism Jim Couch extended. I have seen certain dealerships focus most of their efforts towards sales but it is truly the service experience that keeps customers coming back. I would close by saying this was the best I have ever been treated by any dealer and I will continue to use Bob Pulte for my sales and service needs.Sincerely,John Cole

whythis

10 de jun. de 2013

As I have stated in numerous experiences in the past, I am very satisfied with the service at Bob Pulte Chevrolet. I was able to schedule my appointment with only 2 days notice. My needs were handled expediently and the wait didn't seem long at all. I feel like I can trust the service mechanics to do an honest and quality job.

Danielpshea

7 de jun. de 2013

We were met in very congenial, but low pressure manner. Ascertained what we wanted and then presented viable options. Branden was thorough in presenting all the benefits of each, and effectively presented our pricing options. Amanda handled the paperwork very smoothly.

deerhunter12

1 de jun. de 2013

In the almost 4 years I have had my car from Bob Pulte Chevrolet, anytime I need service everyone has done everything they could to resolve my probelm. Anytime I walk through the door everyone greets me with a smile. Keep up the good work.

Rorieoates

1 de jun. de 2013

Great experience having cars air conditioning repaired. My local mechanic suggested I contact my local dealer due to the cost of the repair and the relatively new age of the vehicle. Pulte service department took care of the problem and had GM cover much of the cost. Thanks again I appreciate it.

necerx

31 de may. de 2013

This was a very quick and easy process. In fact we kinda walked in to just get numbers to see if we could manage this payment and before we knew it we were leaving with the car. I would definitely go back and will use the service department 100 percent of the time. Dick was efficient, friendly, and got the job done.

Dottiew1

30 de may. de 2013

I have done business with Bob Pulte for years and have never been disappointed. That is why I continue to buy and have my cars serviced here. My most recent visit was for an oil lube and tire rotation. Dwayne also checked to see if there were any recalls. Finding one, he added that to the list of items. He was very friendly, checked all information to make sure it was current as well as asking if I had any concerns about my car. It is always a pleasure to come here for service. They have a great, caring staff!

jennifereback

28 de may. de 2013

I am not sure exactly how many cars I have purchased from Branden, but he is an excellent salesman. He is very attentive and makes sure he answers all our questions. He even came in on his off day with very little notice to deliver my daughter her first car!The whole staff at Bob Pulte from sales to financing to service are super. I have been to other dealers, but was always disappointed when I left. I have never felt this way at Bob Pulte. Keep up the good work!!!

arqureshi

25 de may. de 2013

This is my second visit to Bb Pulte Chevy for Service. They have been fantastic each time. I will highly consider buying my next car from them because of this experience

AMAC15

21 de may. de 2013

I was having problems with my transmission. I took my car to the dealer where I bought it and they told me there was nothing wrong. A short time later I still felt that there was a problem so I took it to Pulte. They agreed that there was a problem and they fixed it. And, I have to say that I love the fact that they have you drive with them (which the dealer that I bought the car at didn't do) so that you are both on the same page and understand the problem. I dealt with Jim and Rick and both were very friendly and helpful.

DutchEgbers13

20 de may. de 2013

Contacted Jim Couch when dash signal indicated the hood latch was open (checked it and it was latched) and Jim said bring it in and they would check it out. Within a few minutes the problem was determined and a part was ordered. Within a few days the part was in and I returned for replacement, which was completed within a few minutes. This is what I call Service!

Steve W.

19 de may. de 2013

I was looking for a specific car, and they had it in stock and online. I live 3 hours away from the dealer and in a different state. I called, threw them an offer pending a test drive, and they said come get the car! So I did. It was cleaned up and had a full tank of gas waiting for me when I got there. I took it for a drive, its drove well and I was on the road in under an hour. Jim, the sales person I was dealing with, was friendly, down to earth, direct, but not rude and just a joy to work with. I would buy another car from them in an instant!

TimothyPounders

8 de may. de 2013

First of all the friendly atmosphere was noticeable, and Biff and Dick were very attentive to our needs.They were straight forward, up front and honest with us and we are very happy with our decision.i would highly recommend Bob Pulte to anyone.Tim & Cathy Pounders

wendydun

6 de may. de 2013

Contacted the dealer through the internet; car was ready and waiting for the test drive when I got there. Jim was helpful and low pressure. Love the car that I got. Really like the extended warranty program there; money-back if you don't use it. I would recommend them and will continue to use.

sewatkins

27 de abr. de 2013

This dealership went beyond expectations to make sure that my vehicle was in tip top condition prior to me leaving with it. Great dealing with all of the people there and I will be back for future purchases.

charcon

26 de abr. de 2013

I had a warrenty item that need repaired; I took it to the service department on Wednesday and was told to bring it in the next day at 7:30 AM. I returned Thursday morning at 7:30 AM and at 2:30 PM I was called telling me my vehicle was fixed and I could pick it up. Dewayne France was very friendly and professional getting my appointment and getting the work completed.

bthoman

25 de abr. de 2013

The service department gets the car finished quickly and is very competitively priced to independent mechanics. Both Jim and Dewayne know who I am and treat me like a valued customer. Your service department provides the dealership with a competitive advantage over other brands and independent mechanical. A great reason to continue our long relationship with Pulte.

mwilson20

18 de abr. de 2013

I rated Bob Pulte Chevrolet very high beacuse of the positive experience I had while at the dealership. The appt time was observed, the work was completed quickly and the quality of workmanship was excellent. I was advised of the areas on the car that would need attention in the near future. My original sales person, Skeeter, also greeted me while I waited in the lounge. Overall experience was great.

rmccloud

18 de abr. de 2013

GREAT JOB GREAT EXPERIENCE I SAW THE BOB PLUTE AD ON TV AND THE GREAT PICTURE OF MY COLORADO TRUCK JIM KLEISER HANDED THE SALE PROCESS THE I WANTED LOW PRESSURE APPROACH VERY FRIENDLY STAFF ALL IN A TIMELY MANNER

Jinnieraney

17 de abr. de 2013

I am new to the area, and I saw the Pulte ad on TV, so I decided to give the dealership a try for my first service in OH on my Equinox. I couldn't have been more pleased, and will definitely take my car back for its 30,000 miles service when it is due. Mr. Couch couldn't have been nicer to me, and my wait time was just what he said it would be, and so was the price of the service.

rvoll

8 de abr. de 2013

We liked the friendly no-hassle atmosphere. Brandon answered any questions we had and was very knowledgable about the Equinox we interested in leasing. We would return in the future.

shvonne

8 de abr. de 2013

I loved the pictures from the internet of the vehicle and once i saw it in person i was sold without a test drive. Dick Brooks was a very nice salesman. i gave the overall rating a 3 because even though the transaction and process was smooth, I was told the repairs that would be needed for my vehicle seats would be done within the week of purchase but actually had to wait a couple of weeks. i also was a little unhappy with the amount of time it took for me to receive my title to the vehicle, which was the day AFTER the days expired.

buttercupbrooke

8 de abr. de 2013

Jim was able to get my vehicle in very quickly for a recall part on my vehicle. Even though I had not purchased my vehicle at Bob Pulte, he treated me as like I had been a customer for years. Everyone was super nice and accomodating. Thanks!

anne.w.kiser

4 de abr. de 2013

I have always had a great experience whenever I have service done on my vehicles at Bob Pulte. The associates are fantastic and I enjoy doing business with them.

tsa1275

29 de mar. de 2013

The service was great. I came in for a recall notice thinking I would have to schedule it and wait. They said they had the parts and was able to do it now and it would take a hour. They got it done in about 45 minutes. Saved me from having to go without my truck.

dianemitchem1948

28 de mar. de 2013

well here it goes you ask me to fill this out but dont have many words they have treaded us great so far would go back when need to

butch35

20 de mar. de 2013

I always have a great experience when visiting Bob Pulte's.. I was impress on my initial visit when I purchased my vehicle from Dick Brooks and continued to be amazed by the friendly and courteous attitude of all the employees when I come in for routine maintenance. Jim Couch is the definition of professionalism. He is prompt, courteous, and keeps you informed on the progress of your service. I have and will continue to recommend Bob Pulte Chevrolet to all my friends and family...

upike1

19 de mar. de 2013

I dont think anyone will believe the 5s I had checked. We have bought many cars, but this had to be the easiest and friendliest time we ever had. Skeeter was very knowledgable and Amanda worked very diligetly to get us the financing and both had worked through closing hours to allow us to get our vehicle.I would definitely recommend Bob Pulte to anyone purchasing a vehicle. I just hope the remainig staff is as friendly as these two were.Thanks a million.

JHykes93

18 de mar. de 2013

I worked with Brittany Holbrook via the web/email to schedule an appointment. Brittany was quick to respond and able to set an appointment that worked with my schedule. Upon arrival to the dealership, I met with Randy Hurst to review the scheduled maintenance. Randy was able to assist with not only my scheduled maintenance, he also reviewed the vehicle re-call notices and was able to include that with the day's scheduled maintenance. I have found my goto dealership for all my service needs!

Hammons51

16 de mar. de 2013

My husband I stopped in after work to drop our car off for routine service and the service department was closing. Jim took the time to take all of our information (not just our keys) and wasn't in a hurry to rush us out. He kept asking us if there was anything else we needed done to the car and actually there were other issues we were having. He then made two phone calls on our behalf. He had our car pulled in to the bay to start on first thing in the morning. He further checked to see if any of the issues we were having were under warranty (which 2 were) and saved us the cost of replacement. While our car was being serviced Jim called us about a problem with our front brakes and that was addressed. Jim is very easy to work with, very professional, doesn't pressure and he made what can be a real hassle, a very good experience.In addition, we feel the price we pay for services are reasonable and the reward program is great.

DickSchmid

15 de mar. de 2013

Great people, good working on price and low pressure.Would have liked more in depth going over cars features. Bob Pulte was very likable and very professional.

baldmiller4

15 de mar. de 2013

had a mfgr. recall on equinox..called service dept. they made arrangements quickly to take care of the recall problem...was in and out in less than 45 minutes...service was wonderful

melmikesell

15 de mar. de 2013

I love my chevy cruze i was nervous about stepping and getting a new car jack landis was the salesman he was very personal and helpful..My expericence was outstanding would definitely recommend Bod Pulte

SusanPearce

9 de mar. de 2013

Wonderful experience! Getting a car repaired is usually a very frustrating time consuming experience but Jim made it quick and painless!! He even gave me a ride and picked me up at my nail salon so I could enjoy myself while I waited! Way above and beyond! Thank you!

pbj12345

5 de mar. de 2013

We visted Bob Pulte Chevrolet on Monday 03/04/2013. We had to have a problem checked out and resolved for our 20112 Silverado 2500 HD. This was covered under our warranty, But we recieved outstanding customer service. As well we were furnished with a vehicle for the duration of time that our truck was being serviced. This is a work vehicle and to our suprise, our truck was completely back to working order in a matter of a few hours. I cannot begin to express my gratitude to DeWayne France for his helpfullness in getting us scheduled, serviced, and back on the road for work promptly, and without any problems. Thank you again he is definetly an assest to Bob Pulte Chevrolet!

deantaylor

2 de mar. de 2013

Everybody i worked with were very professional and cared about me and my satisfactionwith my new truck . Shop area is very clean and always looks that way

daveq

28 de feb. de 2013

Every one was courteous, professional that I talked to. Service performed was quick,thorough at a reasonable cost. Vehicle repair fixed issue that was addressed. I will return to Bob Pulte Chevrolet for Sales and service.

McCurdy10

28 de feb. de 2013

The Service Dept at Pultes goes beyond any other I have dealt with,even puttingair in my tires for me-All service work has been done at my convenience andwith my situation being considered. I have purchased my latest 3 vehicles there, so I haveput my money where my mouth is. I am elderly and live alone.

DennisjSmith

14 de feb. de 2013

Local fast friendly service best in the tri county area I plan to keep using bob pulte chevrolet for years to come2008 cobalt ss

tzqj2m

9 de feb. de 2013

Great service with a smile. The service foreman took a ride with me to understand my concerns and fix the problems with a smile. Thanks

Clifford13

8 de feb. de 2013

I received a card in the mail for a recall. When I called, JC was very helpful. I was able to schedule my service at my convenience. I was early, but they took me right away. JC estimated it would take about an hour. The service was done in about 40 minutes. I have some work that needs to be done, and I plan on using Pulte, becasue of this experience.

cindapelfrey

7 de feb. de 2013

Called me by name as I walked in the door. Serviced my vehicle and even gave me every discount I was entitled to. Waiting area very clean, comfortable and convenient.Very friendly and helpful in all ways.

Dillon39

7 de feb. de 2013

I have been coming to Bob Pulte for 2 years now and the quality of work has always been exceptional. The team is very professional, friendly, and efficient with service. I would recommend Bob Pulte to family, friends, coworkers, etc. the pricing is fair and I trust the employees that services vehicle.

Jenifer Belokonny

4 de feb. de 2013

We found Skeeter to be friendly, responsive to our needs and honest in his dealings with us. He went out of his way to help us. Biff was excellent at getting us financing and explaining everything to do with it to us. Three days after we bought the used car the battery failed and when we called they took us right in and they tested to see what the problem was and replaced it with no charge. I would highly recommend this dealership to all my friends.

kelliespicer

2 de feb. de 2013

Wonderful experience! Jim and his team were all so helpful! They took very good care of me and my car. I am glad I chose them to be my new service team! Thank you!

Gwen Pele

31 de ene. de 2013

I have used this dealership for warranty service repairs with both of my cars in the past 2 years and was very satisfied with the service I received. It is convenient and the personnel are very helpful and courteous. I appreciate the upgrade of the "waiting area" since the first time I used their services. I will be more likely to use their services in the future for all my maintenance appts.

scohen13

27 de ene. de 2013

Overall Sales Department and Service department was good. Would recommend this dealership to my friends and family. Overall experience was very good and professional. Thank You.

Jennifer MacDonald

27 de ene. de 2013

I was extremely pleased with my experience with the Pulte Service Term. Jim Couch was very helpful,answered all of my questions and all of my needs were met.I was a little disapointed that the Trans cooler line which had to be replaced was not covered by the 100,000 mile Drive-Train wararanty that comes with the purchase of a brand new Suburban. It seems that GM gives this warranty but can find a reason why this is not covered by the warranty itself. I feel like when you purchase a $50,000 vehicle and only have 59,000 miles on the vehicle that it in fact should not have this type of a problem already and most of all for me the consumer,the trans cooler is in fact part of the drive-train.

michelleschrader

25 de ene. de 2013

Randy Hurst, Rick McGahan and their team went above and beyond to make sure my car was PERFECT and to make sure I was 100% satisfied. They made me feel like I was their most important customer and that my car was their #1 priority. I am very happy with the superior service I received.

GMattG

23 de ene. de 2013

Dick Brooks handled the sale process exactly the way I wanted him to. He listened, took the time to understand my needs, and offered me plenty of advice and honest feedback. Dick's open, low pressure approach and suggestion that I take the truck on an overnight test drive is what sealed the deal. By far my best car buying experience.

jim.hammock

22 de ene. de 2013

My wife and I where in the market for our second vehicle purchase of the year. After my wife purchased a car from Skeeter about 5 months ago I decided to stop by and speak with him as well. Skeeter did a good job of keeping us informed during the lengthy buying process. Small town service is what you get at Bob Pulte and that is why we came back for our second purchase in less than 1 year. Being a GM family member we would have gotten the same price anywhere, but other "larger" dealers lack the personal touch you get from everyone we spoke with at Bob Pulte Chevrolet. Thanks again skeeter, see ya next time we need a new Chevy !!

mplebanon

22 de ene. de 2013

We always have a good experience at Bob Pulte. They take care of you and your problem. No complaints. They found the problem during a routine oil change and scheduled additional repair for the next opening and took care of it promptly, as it was covered under warranty. The entire experience was good.Thanks,Eric Painter

annette.sheppard

20 de ene. de 2013

I found that the customer service was the best that I ever had from a GM dealership. I did not waste a 40+ mile trip. Before I drove down, Skeeter made sure that I was approved and he sent me links to see the cars that I could afford. It was a great experience! NO HASSLE. I like that in a dealership. The loan that I was approved for was soooooooooo much better than the one I got for McClusky's a few years ago. Bob Pulte Chevy rocks!Thank you!

rmcginty

20 de ene. de 2013

The service on the recall notice on my 2008 Malibu was excellent. DeWayne was very helpful when he looked up the second recall and printed out an explanation for the notice.

Margaret Byrge

19 de ene. de 2013

I had my car in because of a safety recall. I was scheduled in at my convenience and my appointment was kept right on time. Mr. Hurst was friendly and professional when I arrived, as was Mr. Couch when I was finished. I am not sure who actually serviced my car, but I feel confident that it was done correctly. There was no charge to me because it was a safety recall and no one made any attempt to charge me for anything other than what I was there for.

Doug Holland

12 de ene. de 2013

Bought our truck here at Pulte and all service work has been done here.They have always have been nice to work with and have always been punctual on appointment time.

butch35

11 de ene. de 2013

I had a service engine light than came on Wednesday 1/9/2013..I contacted Onstar for a diagnostic check.Then then connected me with Bob Pulte service dept...It just happened to be before regular business hours, but they took my call. I explained my problem and an appointment was set up for the next morning at 9:00 AM on 1/10/2013..I arrived approximately 30 minutes early..The service staff took me in and took my information and directed me to a comfortable waiting area. Before my scheduled appointment time my vehicle was repaired and I was back on the road..I am really impressed by the professional treatment I received. I have and will continue to recommend this dealer ship to family and friends...

kwetzel09

10 de ene. de 2013

Great job!!!! I will be back if it is something GM specific!!!!!! I have not had a better experience some where else. I would suggest anyone to go here. They really care!Just an FYI you will get a sales call.

John joints

7 de ene. de 2013

They always provide great service. They even do the little things like reset the clock on the car! They also got me in to look at the car right away.

Dan Hamlin

3 de ene. de 2013

Very pleased with everyone.I returned to this dealership to look for a new vehicle because of past serviceI recieved that was top notch.Thanks to All

cprice

2 de ene. de 2013

The service department was exceptionally helpful and provided me with a loaner while my car was being fixed over the Christmas Holiday. Randy was very personable and helpful, as was Brittany. I will absolutely be returning to Pulte Chevrolet for any future service.

bbailar

1 de ene. de 2013

I had a great experience with the service team. I dropped off my truck for some service work and an oil change while I was on vacation. They called me to discuss what they found, what they needed to do, and the cost for all the work. They completed the work in the time they estimated and called again to let me know it was ready. I returned to pick it up when my vacation was over, and paying and picking up was quick and painless. I will always return for my service work in the future.

newcar2014

22 de dic. de 2012

Fast and friendly service each time. Provided courtesy car as needed. Repairs were made in a timely manner. Customer service area is clean and comfortable.

R.Jones

21 de dic. de 2012

The whole crew at Pulte Chevrolet in Lebanon, Ohio are committed to customer satisfaction, but it is really the service department that sets this dealership apart from all others. Service representative, Jim Couch and the rest of the men and women of the service department go beyond what would normally be expected. While one would expect common performance grades for normally scheduled service, it is the unexpected mechanical problem where these folks really shine. Twice when our Impala developed potential problems, Jim Couch took our vehicle in immediately and within an hour we knew what was wrong and what it was going to take to fix it. The repairs were made promptly, and we were back on the road again with little disruption in our daily routines. But beyond that it was the commitment to total customer satisfaction, and the promise to do whatever it takes to make it right that is so reassuring. Without a doubt, when it comes to purchasing our next car, it will be a Pulte car, not so much because it is GM or a Chevrolet, but because of the efficiency, commitment, quality of the people in Pulte's service department.

jkelly1

20 de dic. de 2012

this is my 3rd new vehicle from pulte chev this year and hope to be able to keep my new vehicle purchases local as i usually get a new truck every 6 mths or so and a new car for the wife as needed,i used to buy all my vehicles from busch chev in wilmington but pulte chev stepped up to the plate again and gave me the most for my trade which is all that matters since i'm a GM employee,i also like the service i get there as well,i have a large family and they all come to me to get an authorization # for their car and truck needs as well--dick was very helpful showing me all the new bluetooth and radio controls etc.sincerely ---- james kelly

BGB

19 de dic. de 2012

I felt that Mr. Brooks was extremely pushy and did not listen to what we were saying. When we would tell him things he would let it go through one ear and go ahead and do what he wanted anyways. His pushy sales techniques were enough to make me want to go to another dealership. People don't get it, I am more in likely to buy a vehicle from you if you treat me like a person and not a commission. I was extremely disappointed in Dick Brooks. Did I buy a vehicle? Yes, and only because that was our intentions from the beginning. It was a done deal before we even walked in, but it was certainly not because of Dick. Was he nice? Yes, but not for the reason's he should of been. It was forced and was easily seen through. I have bought vehicles before from this dealership and never experienced the feeling that I was a bonus right before Christmas. This is the reason why salesman and dealerships are given a bad name.

Dunkev

18 de dic. de 2012

This is the third truck I have bought from Bob Pulte dealership as with The last two that I bought my experience was really good. I thought they gave me afair price on my trade in, and Brandon as always was a pleasure to work with , being friendly and personable would do busines with him again , and would reccomend him to any one

C. Snyder

18 de dic. de 2012

I have bought and serviced cars at Bob Pulte's for 25 years. I always compare prices and services before I buy. I firmly believe them to be the most fair and reliable dealership that I've ever used. They have been true to their estimates, and their work has been commendable. I've never had a bad experience. I have no worries when recommending them to family, friends and neighbors.

Tobias.Friday

18 de dic. de 2012

Of the four or so dealerships we went to Pulte was the best experience. Even though I was buying a used car it was not like talking to a used car salesman. My wife and I were able to look at the cars online before we went the dealer. We got a great car for less then we thought we would have to pay. We never felt pressure to buy a car we didn't want or upgrade when we didnt need to. The car itself was in extremly good condition they replaced several parts including new wheels before we bought it. The only complaint I would have is the car was very low on gass when we drove it off the lot. Overall when I need another car I will deffinitly consider Pulte first.

donnaashley.morton

14 de dic. de 2012

Great Dealership. Randy was excellent had everything ready for us when we arrived. Car was clean and filled up and paperwork ready to go. He showed us all the new features on our car. Excellent service!! We will buy from Bob Pulte again!!!!

CarolHeil

12 de dic. de 2012

Pulte employees always respect my time and my car and are gracious and helpful. While my car was being serviced they showed me other vehicles. They explained service details thoroughly. Thank you!!

paullibba

10 de dic. de 2012

Very good experience- starting before I went to the Bob Pulte dealership- shopping online. There were two vehicles- models and styles -that I was interested in- and Bob Pulte and the other dealerships were not the only one showing such vehicles in my price range- but they were the only ones that had a free car fax offered online for the vehicles they were selling. I knew when I left the house I was going to buy one of those vehicles and what I was going to pay-and to be honest both places were pleasant experiences, it was mainly the vehicle at Bob Pulte was more what I wanted- actually- more than I wanted but for the price I was willing to pay.Skeeter Shaw, the salesman- did not really seem like a "salesman"- he was more a guy who knew a lot about the vehicle, and immediately answered one of my concerns I had read on the car fax just in our conversation- because he had dealt with the previous owner who was the second owner and picked the vehicle up with unusually low mileage. The explanation of this being a truck used to haul sound systems on weekends expained the under 1000k during the first year-and-a-half.When I made my offer- Skeeter took it to his boss, Bob Jordan, who came back with what I thought was a very fair counter offer and we shook hands on the deal. While Skeeter was getting paperwork togewther I did have another talk with Bob Jordan that was very informative.I hope the Pulte dealership appreciates these two fine employees- I would go back or refer people in a heartbeat!

kerns.tish

8 de dic. de 2012

My family has been in twice recently for oil changes on our vehicles. We had heard from our daughter that the Service Department at Pulte was great and they were not always trying to push you into more services as other local dealers do. We were very pleased that we were able to go in, get our oil changes and not be pressured to have other services done on our vehicles. Everyone was courteous and they checked for any recalls. There was a new recall for our pick-up that we were unaware of and they took care of that. I also like the fact that you can make a specific appointment and get in on time. We will most certainly continue to use the Pulte Service Deepartment.

jaygolf

5 de dic. de 2012

I have purchased a lot of cars in my life, This was by far the easiest most pleasant experience We have ever had in a car dealership. Fist off the car we wanted was similarly priced at 4 different dealerships and only Pulte would meet the price I was willing to pay! They even did that over the phone so I would know coming in what the price was. Now our salesperson "Amanda Sheets" was outstanding! Used car sales people are now and always have been one of the lowest forms of human existence. Not Amanda! The longer we were there the less I could believe she has actually been doing this for years. She in NO WAY resembles and car sales person I have ever met, She was friendly and funny and not once did she try to deceive us.The next car we buy will be from Bob Pulte Chevrolet and Amanda will sell it to us. It is worth the 1 hour drive to be treated this well.

mlong1107

3 de dic. de 2012

The overall experience at Bob Pulte was a pleasant experience, employees were nice. The vehicle was completed in a timely manner. I really like the new showroom/waiting room. This definitely gives the dealership a High-Line Feel. The dealership is very clean. The bathroom floors were so clean that they looked wet (but they weren't). I have two recommendations both of which are very minor. I would recommend installing a Honk-a-Door on the Service Drive door, or putting a sign up stating "please wait for the door to be opened". I felt like an idiot sitting in front of the door, i didn't know if i was supposed to get out and go in or wait for the door to open. Also, I would recommend having a pot of hot coffee on a warmer in the waiting room, rather than a Coffee Pump Pot that the coffee gets cold in over time. Other than those small details, it was a fantastic experience.

William Dallman

1 de dic. de 2012

Twice in the past several weeks I have been a customer at Bob Pulte Chevrolet. The first time as a new car buyer. Skeeter Shaw sales the salesperson. I was entirely satisfied. with the entire process and would give my Shaw high marks for his professionalism. The prupose of my second visit was to have a diesel Siverado 3500 truck serviced due to a defective NOX sensor. Through this process, Mr. DeWayne France handled my case. He too was professional. I was quickly given appointments, things moved along efficiently, and as far as I can tell, the problem was fixed. Both Mr. Shaw and Mr. France were good ambassadors for the dealership.

rick.condon.96

26 de nov. de 2012

I was very pleased with our experience at Bob Pulte Chevrolet, the sales personnel were very friendly and helpful. My Silverado is everything I expected and more, it rides like a dream. Thank you Skeeter

eigna0

26 de nov. de 2012

Skeeter went above and beyond to find the perfect car for our family. I wasnt in the market for a new car but was contacted after having my car serviced about a trade-in. Working with Skeeter made it easy, simple and a pleasant experience. We talked through several options of what we needed, what we wanted and what was out in the market. One of the best things about working with Skeeter is that he was never pushy, respected our need to communicate via email rather than constantly being on the phone with him. It was as easy as saying, "this is what I need, this is what I want, let me know via email when you find something and then we will talk." Simple, easy, straight-forward!

William Dallman

19 de nov. de 2012

We are repeat customers. Charles (Skeeter) Shaw represents his agency well. Professional, doesn't cast the image of being a slick manipulative salesman. Satisfied with the terms we worked out. He is very knowledgable and intelligent. Will return to him for future cars. We also respect the dealership. Have had very good results with the service dept. Once took a Chev. 2500 4WD truck in for repair certain that the transfer case was ruined. Expected a several thousand dollar repair.Instead of fixing something that wasn't broke, mechanics found an inexpensive electical component failure and only charged for that. Since vehicles are now so complicated and a customer is somewhat at the mercy of the mechanic, it is good to know you can trust your dealership

staceve

15 de nov. de 2012

This was my second time bringing my Chevy Equinox into Bob Pulte for service and both experiences have exceeded my expectations! I am a loyal chevy auto owner, in fact, 4 of the 5 vehicles I have owned have been chevy vehicles. I have always been very satisfied with the quality and craftsmanship with which they are built. This repair happened to be because of a design flaw in the equinox but, with JC's help, we discovered it was going to be repaired at no cost to us under a special policy that GM recently released. JC got us right in, confirmed that the repair would be covered and had the car back to us completely repaired in just one day! In our experience, GM always stands behind their products and JC's commitment to the highest level of customer service reaffirmed for us that we have made the right choice in purchasing GM vehicles--he made the service experience painless, even pleasant! I will definitely return to Bob Pulte!!

eigna0

14 de nov. de 2012

I typically make my husband deal with any car issues because in the past other places have made me feel belittled because I am a woman and they talk down to me. After coming to Bob Pulte I am no longer uneasy about this and will now start doing this task myself. They listened to my issues, took a drive with me to see if we could replicate the issues, called when they figured out the issues and never once made me feel belittled.

natashanlee

13 de nov. de 2012

Jack was absolutely amazing! From start to finish he listened to all my needs. The car I initially wanted had been sold the night before but Jack took his time in helping to identify a car that met everything on my list. I actually walked away with a car that far exceeded my expectations. Biff Arnold was also very helpful in helping me to secure financing. I would definitely recommend Jack Landis and Bob Pulte to my friends and family!

athoward

13 de nov. de 2012

I would recommend Pulte's service department to anyone. Number one with me is integrity. With the team at Pulte's, I can count on it. Their customer service to me, is unsurpassed. I have some special needs when I get a "loaner" car, and they are very accommadating to my needs. If by chance, they do miss something, I know I can take the car back, and they will do whatever is needed to make it right. I am treated with respect and caring. I truly appreciate having DeWayne and Jim looking after my needs.

debsparkes13

8 de nov. de 2012

Bob Pulte Chevrolet helped me during a time that was very difficult for me. Everyone was kind, helpful and understanding. No one made me feel less of a person due to my situation. From the beginning to the end everyone I came in contact with went above and beyond my expectations. I am glad this was the place I choose to purchase my next vehicle from and I will return there when I need my next car. Even Bob Pulte himself shook my hand and thanked me for purchasing a car from him. Great place, great people. Thanks for all your help.

swebb9334

7 de nov. de 2012

Dear Bob Pulte, Originaly I spoke with Brandon Young about the 2011 Chevy Silverado I bought. He was not working when I got to the dealership so I inquired about the truck with Jack Landis. He was very friendly, informative and low pressure which made my purchase very pleasant. The price on the truck was a little higher than I budgeted for but competitive with other dealerships I visited. The truck was a 10 out of 10, it had the options/color I wanted and with the perks that the Pulte Dealership gave me I couldnt have done better. Jack helped me get a terrific used car interest rate which put me in a monthly payment that I had budgeted for. Since my purchase I have heard nothing but positive comments about your dealership Thank you Jack and the Bob Pulte Dealership for the best automotive purchase I could have asked for.Stephen M WebbMonroe Ohio

jburns1334

31 de oct. de 2012

My experience with Bob Pulte Chevrolet team was outstanding. I was looking to replace my older SUV with a new vehicle. Everyone I worked with at the dealership was a true professional and they were there to help me each step of the way. I am very pleased with my new vehicle and am glad to say that I purchased it at Bob Pulte Chevrolet.

cookkb

30 de oct. de 2012

I received a hassle free experience while buying our new vehicle. The sales representative was friendly, knowledgeable and answered all our questions with honest answers. I did not feel like they were trying to be deceiving. They returned all my calls promptly. They did not hound me, or call everyday and gave me the space I needed to make decisions. The negotiation process was up front, and hassle free. Everything I asked for was delivered. I would recommend anyone shopping for a new car to contact this dealership. If they are able to make the deal work, they will do thier best.

Doug P61

30 de oct. de 2012

I brought my Cruse in for routine maintenance and recall notice. The employees and especially the service manager,DeWane, were friendly and courteous and the work was done in a timely manner. Thank-You, God bless you and keep up the good work!

socalshaves

27 de oct. de 2012

My air conditioning stopped working which prompted my appointment for service at Bob Pulte. I explained to DeWayne that I was concerned about it happening so soon to a 2010. I wanted to know if it was a known issue and hoped that it would be looked at in an honest way. DeWayne assured me that they would pay close attention to it. He called several hours later to let me know that the A/C had no fluid and that they had refilled it and added dye to see if there were any leaks. He mentioned that they could not find any. He told me that they did not charge me and to monitor it until it blows warm air again. This will help them find the potential leak. I mentioned that it may be a few months as we are entering into cooler weather. I believe I was treated fairly and appreciate not being overcharged. I read a few forums where the same circumstance happened to other people and they were charged hundreds of dollars over several attempts to repair their A/C system on their Traverse. I have no problem paying to have something repaired, but I expect it to be taken care of. Thank you for your honesty and you can be sure that I will return!

Rohrbarw

26 de oct. de 2012

Preparing for a trip to Florida and needed an oil change and noticed noise in front right wheel of my Avalanche. Took it to Pulte Chev. We took a short test drive and it was decided to check the front wheel bearing. Within two hours my Avalanche was ready to go with a new hub assembly and oil change. Between warranty and Preferred Customer points - entire service was free. Pulte Chev service is a great dealership and a pleasure to work with - whether buying a car (I have bought my last two there) to thefollowup servicing of my vehicles. They are one of very few honest dealers left.

Cajun2012

25 de oct. de 2012

I have going to this dealership for 10 years and have always been pleased with their service dept. They go out of their way to make sure I am satisfied. All of this dealership's employees are very pleasant to work with.

hroggensack01

22 de oct. de 2012

My vehicle was given immediate attention by the Pulte personnel to correct a serious maintenance issue, despite not having had a service appointment. Service was excellent and I am VERY satisfied.

mcsrd

21 de oct. de 2012

Rady and DeWayne were fantastic! My girlfriend's car had a nail in the tire and they fixed/patched it in no time. Their service here was superb! We will be back for further service etc.

Dennis Kirby

19 de oct. de 2012

I have been dealing with the Bob Pulte Team for so long I can't recall the first visit. I have always been treated with respect and kindness. They have continued to provide me with 100% satisfaction on all services they have provided. That's why I continue to use their service over others in town. They are always willing to work around my needs to get my service taken care of in a very timely fashion. This is also the reason I currently own three Chevy's, all of which were purchased from the Pulte dealership. I would recommend this service group to anyone needing their help. I have never been disappointed with anything the Pulte Sales and Service Team have provided for me. Thanks for another job well done.Dennis Kirby

tr_antiques

18 de oct. de 2012

I am writing this review to try to express how very satisfied I am with the service at Bob Pulte Chevrolet in Lebanon Ohio, I am 55 years old and have never had such a positive experience with car service, Jim Couch was very helpful discovered that my car had a recall and the parts were ordered and the service was performed FAST !! also my car is a 1999 Caviler,when doing the the recall service one of the starter terminals that was rusted broke off and a new starter was put on free of charge !!! also I was given a car to use while mine was being fixed. EXCELLENT !! FRIENDLY PROFESSIONAL SERVICE !! I will never take my cars anywhere else. THANKS !! THANKS AGAIN !! Jim Couch & Bob Pulte (Trent E. Rodgers Middletown Ohio)

Pearson

10 de oct. de 2012

The staff was friendly and great to do business with no pressure sale and didn't down grade my trade in and gave me a better offer than other dealers.

ljkelly

9 de oct. de 2012

The service experience was very trouble free. I also received a ride to my homewhen dropping off my car. I would definately have repairs there again.Larry

paint307

7 de oct. de 2012

For the second time I have been extremely pleased with my vehicle purchase experience from Bob Pulte Chevrolet. Skeeter was a very pleasant, caring, helpful salesman and I enjoyed the process. He was extremely helpful and patient. The entire staff at the dealership has treated me with nothing but smiles and respect. Great place!

kermitt123

6 de oct. de 2012

Great dealership and service department. They want to satisfy your needs for your automotive needs. When I need to get my Malibu in for service, I can always get it in on the same day.

anne.w.kiser

30 de sep. de 2012

We love working with Skeeter when we purchase a vehicle from Bob Pulte Chevrolet. He is pleasant to work with and feel that it is a no hassle environment.

jdigg12345

26 de sep. de 2012

Many hours were spent in finding and correcting the "mysterious" rattle in the back. We were kept informed as to what they were doing to find it and finally correct it.

tbedell5

26 de sep. de 2012

Wen I called for oil change/tire rotation, they worked me in within the hour. I also complained of some brake noise. They had to turn the rotors I guess, and loaned me a new Cruze for the afternoon at no charge.Brakes are wonderful now.Great. Service, and great attitude from Jim Couch.

Car Buyer

22 de sep. de 2012

The team at Bob Pulte Chevrolet was very polite and provided wonderful service. They made the car buying experience enjoyable and delivered a quality vehicle at a good price. Their newly renovated facilities are very nice.

melodiea

16 de sep. de 2012

Had a wonderful experiance.Made me regret not coming there to purchase my car GREAT customer service,friendly honest and understanding staff. I will definately spread the word.Thanks again for restoring my faith in car dealers in general glad to know some of the good guys and girls.

anton.harfmann

13 de sep. de 2012

The service at Bob Pulte was stellar! I have a new Chevy Volt and it represents a return to purchasing an American made car after 30 years of only owning Japanese or German made automobiles. Not only is the Chevy Volt an amazing vehicle that makes me proud to be an American, the service I got at Bob Pulte was nothing less than perfect. They are quick to respond, bent over backwards to help me, gave me a rental vehicle while my Volt waited for a part, called repeatedly to update me on the status and progress of the repair and made the entire experience pleasant and painless. In hindsight, I should have purchased the car their since I suspect the sales team is equally courteous, professional and easy to work with.

Dbigger

8 de sep. de 2012

Service trailer brake light came on and when I called the dealer they were prompt and had me in the next day. They replaced two parts that had to be ordered but only had my truck two days. Had oil changed while truck was in shop. Thirty-nine dollars is not a true (special).that is pricey even if it wasn't a special. Other than high price the the work was done in a timely manner,everyone was courteous, kind and helpful. I would recommend this dealer to anyone.

bolling

20 de ago. de 2012

Randy Hurst and Branden Young are both courteous and helpful when dealing with my questions or concerns. Both do a good job explaining the problems, fixing the problems, and delivering in the timeframe they provide.

bfroese

15 de ago. de 2012

Everyone at Bob Pulte Chevrolet was very friendly and answered our questions in a timely manner. Bob Pulte is a small town car dealership with a great selection and beautiful showroom. Will definitely return for car needs in the future!

JRAdams

8 de ago. de 2012

I showed up unannounced around 9 AM on Tuesday morning Aug.7, 2012 asking for an Oil Change and Tire Rotation. Without an appointment, Dewayne was able to work me in and get me back on the road within an hour. I appreciate the responsive service, the clean presentation of the Service & Sales areas and the location, which is halfway between my Sales Office in the Cincinnati area and my Plant location in Xenia.I will call ahead for my next appointment. Thanks for taking care of me and my Impala.Jim Adams

Rohrbarw

28 de jul. de 2012

Went in for 75,000 maintenance and road feel issues. They listened carefully, took me on test drive, figured out the problems and fixed them and performed the required servicxes at a very reasonable cost and on time. This is the second time I have used them for service - they are very easy to talk to and work hard to satisfy the customer. They made getting thee truck serviced an enjoyable experience.

nbowman

26 de jul. de 2012

I am very happy with the service that I have received from Bob Pulte Chevolet. They are friendly, & answer any question that I have, I am able to get an appointment quickly. This is not my first visit, I will return for all servicing on my car.

trjackson

23 de jul. de 2012

We are a family of all Chevrolets and have been with Rose Chevrolet for about 15 years. Our resent change this year to Bob Pulte has been excellent. Your company is very well organized, clean and we abosolutly had excellent care. DeWayne is and excellent associate and major asset with the care that we have had and is definetly appreciated. His caring personality and professional service has defiently made our transaction wonderful. Greatly AppreciatedTonya Jackson and Family

SLH30

22 de jul. de 2012

Honestly I know nothing about cars and my car had a lot of work that needed to be done. JP explained everything that needed to be done and then asked another guy (sorry can't remember his name) to take a ride with me because I had explained there was a few noices. That trip was less than 5mins and the guy said "yep, we got it and we'll fix it up." Car work aside I'm a superivsor for another company in customer service and these guys (and one girl for the car rental) did a fantastic job.

whythis

14 de jul. de 2012

I was very satisfied once again with the attention and service provided at Pulte to meet my needs. They went out of their way to accommodated my needs offering alternatives to make it easier and convenient for me. They made sure they understood a particular problem I was having and readily identified what needed to be done. The top notch service and treatment is the reason I keep going back even though I have to drive extra distance to get to them.

pstubbs1

7 de jul. de 2012

Our purchase experience at this dealership exceeded our expectations for friendliness, customer care, and financing. The process was smooth and uneventful.Our experience with Onstar has been a nightmare that no one at the dealership or Onstar has been able to fix. In the last ten days the problems continue. The dealership did not cause the problem, but they haven't found anyone in the Onstar organization to fix it either.

SWOF

30 de jun. de 2012

I couldn't be happier with the amazing service and attention to detail, DeWayne is simple the best and reason we are coming back to upgrade to another (newer) Traverse. Bob Pulte Chevy will take care of every need one has....simple the best!Scott ReedSW Ohio Football

nparr

29 de jun. de 2012

I have had an excellent experience w/ the sales & service department. I have recommended this dealer to others now. Extremely courteous and customer service oriented.

jlucky

28 de jun. de 2012

This was my first visit to Pulte Chevrolet service. I just moved into the area and I wanted to take my vehicle to a reputable place for servicing. The car is for my son and he will be going out of state for college and I wanted to ensure his car was safe for the trip.Jim Couch and his team not only addressed the "leak" that was my major concern but also found several other issues that they fixed. I appreciated the diligence of the staff and found everyone we delt with very professional. Nobody wants to spend additional money on their cars, but critical maintenence is necessary.

fdailey

24 de jun. de 2012

I have been dealing with Pulte for about 5 years and have always received excellent service and professional treatment. The service techs. are, without a doubt, the best I have ever dealt with in my 40 pl.us years of car ownership.

tnm4uk

23 de jun. de 2012

I drove 2 hours to get service on my vehicle. I drove 2 hours to purchase my car. I have purchased 4 vehicles from this dealer and look to them for my transportation needs. Service people are very friendly and accomodating. Sales personnel have obviously been top notch.

hroberts1976

22 de jun. de 2012

I was very impressed with the service I received from Bob Pulte service center. I walked in with a car I bought elsewhere that still needed recall work done it. They happily made me a next day appointment with an estimated work time of about an hour. I arrived the next day was seated in very comfy leather chairs. My wait time was only about a half an hour!! THANKS!!!

greyaveo

20 de jun. de 2012

visit on the 19th was ok,previous visit on the 12th was somewhat on the contentious side employee seemed agitated that vehicle needed more work than the appointment indicated,although items that needed attention were clearly stated at time of phone appointment,

jfahncke

16 de jun. de 2012

The service department of this dealership is by far the best part. They are always friendly and nice. The rest of the dealership needs work. I came in to get my acadia that had been worked on. I work late and was told (my fault for not checking first) that it closed at 8pm. I came on Friday and got there close to closing time. When I pulled into the dealership I saw an open spot next to my acadia. Ashley and her little high-school friends were there getting ready to leave. Her friend was blocking the drive area for me to part next to my acadia. I waited and she wouldn't move, so I had to go around her, drive all the way down the aisle and turn around to come back and park by my car. She gave me a very nasty look when I tried to go around her like I was bothering her. Her other friend, I think works at the dealership, went inside right before me and didn't hold the door open for me. I was given dirty looks by all the girls, except for Ashley. I went to the window to get my keys and they were pretty nice. When I was coming back out to switch the cars out, the finance manager was trying to lock up. I told him that I just had to move stuff over and I would hurry. He seemed very aggrevated and told me that they are closing. Seriously? I hurried as fast as I could to get my stuff moved over. It was a very frustrating experience. We didn't have the best experience buying the acadia from there, and the sales person, skeeter, has never called us to thank us or follow-up. In fact, my husband said the last time he was in there he said hi to skeeter and he blew him off. We won't buy another vehicle from that dealership. Dwayne in the service department is excellent!!

jdigg12345

11 de jun. de 2012

We needed to downsize. We have dealt with Dick before and he always does his best to find us the kind of trade we need.

ribbitt

1 de jun. de 2012

Arrived early for service recall work. They had me in and out before my original service time. Everyone was very friendly and helpful. The service area was clean as was the waiting area. I have always gotten great service here.

robotred

30 de may. de 2012

I own two late model Chevrolets and Pulte is my dealership of record for both. I was in the service department on May 29th. My vehicle was due for the regular maintenance and tire rotation. And I was very concerned that my 3 year old SUV was having some serious AC problem. Jim and Randy assured me they would check it out and report to me as I waited in the lounge area with a fresh cup of coffee. Jim soon joined me in the lounge and said I was all ready to go. The AC problem was a minor adjustment and the complete service and tire rotation had already been completed. So, for a very minimal fee, I was once again on the road with complete peace of mind.There are other GM dealers much closer to my home, but I choose to drive 16 miles one way in order to enjoy the competent service, the friendly environment, and the professional attitude of the entire staff at Pulte Chevrolet. "The road is never too far between friends."

MIke Geygan

23 de may. de 2012

Skeeter was very timely with relevant information and always pleasant and thorough. We know the dealership very well over many years and bought two vehicles there from Skeeter. Both purchases were super car buying experiences.

seslund

21 de may. de 2012

They advertise that they will beat any competitor's price by $600, but when I went to buy a vehicle, the offer they gave me was about $500 MORE than the advertised price at Jake Sweeney. The sales manager kept saying I had to "read the fine print" in the Sweeney ad, but THERE WAS NO FINE PRINT. I told them to show me the "fine print" and they couldn't do it. I had been to Sweeney earlier in the day and recieved a firm quote from them based on their ad. Pulte clearly had no intention of honoring their "will beat competitors by $600" promise and completely wasted my entire afternoon.

gah4407

18 de may. de 2012

After being turned away by another dealer when experiencing an oil consumption problem, General Motors, suggested I try Pulte Chevrolet. Jim Couch investigated the problem and brokered the resolution to the issue. This experience has renewed my faith that there are reputable car dealerships. I will buy from Pulte when I'm in the market for transportation in the future.

bryanholly

10 de may. de 2012

The service and communication were excellent. I new what was happening every step of the way and was treated very nice by all that worked there. The communication between Jim and the technition made it easey for him to diagnoise the problem correctly. I have never had a bad experience here or not no what was going on. I will recommend to my friends and family.

baldmiller4

5 de may. de 2012

dewayne was able to determine the problem and fix it very fast, and since i work nights, sitting at a dealership all day waiting on my car isn't my idea of fun, i couldn't have been treated any better

dapkrs66

2 de may. de 2012

I had my Cadillac in for warranty work as well as brake service. DeWayne explained all work & estimate, and as always the work was done on time & at the price quoted. Pulte Chevrolet is the most professional & honest dealership , and that is why I take all my vehicles regardless of model to them. I know DeWayne and everyone else will treat me right. I do tell neighbors & friends about Pulte's super service.

rothgeb

30 de abr. de 2012

After driving my 2008 Chevy Trailblazer for several months with a misdiagnosed front end noise I decided to take my vehicle to Bob Pulte for a diagnosis. They immediately found the problem,repaired it while I waited and I left a very happy new customer. The staff was exceptionally helpful and friendly and I will certainly be returning in the future.

Ed S.

27 de abr. de 2012

My wife and I just purchased a 2012 Chevrolet Malibu from Bob Pulte Chevrolet. We dealt with Dick Brooks, who was great to work with. He helped us look at, drive, and consider several vehicles before we decided on the Malibu we bought. Dick helped us get every rebate we were eligible for. The dealership gave us a very good trade in on our old car, too. We highly recommend Dick Brooks and Bob Pulte Chevrolet.

Lloydhd103

14 de abr. de 2012

Randy and his team went above and beyond expectations on my last visit. I asked Randy for assistance in getting a aftermarket exhaust for my 2012 Camaro ss. Randy went and searched one out for a truly great price. He got me the exhaust and gave me a more than fair price for installation. His team excelled when we had fitment issues that were related to the exhaust manufacturer. Rick the shop foreman spent a lot of time trying to correct the issue. He was truly dedicated to making the system fit properly and to ensure I would be happy with it. This team is the best of the best in my opinion. I will only trust my car to Bob Pulte Chevrolet for all future work. I would highly recommend this dealer.

llambert1981

8 de abr. de 2012

Great customer service and the best "say-do" service shop that I've experienced.Randy did a great job working my car in to get some work done before I left to go out of town. I know it was tight getting my car worked in the schedule, but they did it during my lunch hour.

whythis

30 de mar. de 2012

I really like the personal attention given to whatever problems I have. Everyone is so friendly and accommodating. They are also sensitive to one's inconvenience and try to resolve issues in an efficient and expedient way without sacrificing quality and satisfaction. I truly like the way I am treated at Pulte, so much so that it is worth the half hour drive no matter what my auto service needs are. I recommend Pulte all the time.

johnbruce

30 de mar. de 2012

Due to surgery I am unable to drive, Due to surgery I am unable to drive, all my business with Dwayne has been over the phone. He is very helpful to calling me after the work is complete to let me know what was corrected.

Argile72

30 de mar. de 2012

Treated like a customer not just another deal dewayne was very helpful and friendly would come back again thank you would refer you to other people

tylerbyrd1

28 de mar. de 2012

The entire staff was very friendly. Skeeter helped answer all my questions and concerns. I was able to drive all the types of cars I was interested in. It was an overall great trip.

safetyman05

28 de mar. de 2012

I throughly enjoyed my experience with the purchase of my new 2011 Tahoe LTZ. I am from West Virginia and found the sale on autotrader.com. Since the day I contacted the dealership I worked with Mr. Brooks on the sale. This was a unique sale for me. My father passed away leaving me his 2011 Chevy Silverado. The truck wasn't very condusive for my family so I had it for sale on autotrader. After several failed attempts at someone purchasing the truck I seen the ad at Bob Putle for the Tahoe that required a trade in. After speaking with Mr. Brooks, the price he was willing to offer me wasn't very close to what I was asking for it in the open market. So we agreed on a price and as soon as I was to receive the title I was going to drive and pick up my Tahoe. Well, this is when the trouble started with the finance company (where my father financed his Silverado). Long story short, it took me almost a month to receive the title from Ally Finanical whom I am very displeased with, but Mr. Brooks was very helpful and understanding. He kept in constant contact with me and never pushed or try to pursade me in anyway to come get the Tahoe before I could. His accommodations for me where above and beyond what I expected. So the day I finally receievd my title, I drove to Ohio and picked up my long awaited Tahoe with no hassle, no price change and no surprises. Mr. Brooks was honest and very friendly and the Tahoe looked and was emmaculate!! He even called me on the way home and asked how I like it, to which I was VERY please and in somewhat dismay that this was MY vehicle. The level of customer service was far beyond what I was used to at other dealerships I have dealt with. The price and service I received is something I will never forget and for that I thank you very very much.

mgmckin

27 de mar. de 2012

I buy all my Chevrolets from the dealerships in Lebanon Ohio starting in 1965. The last new vehicle I bought was in 2010 it was a 2011 Equinox from Jim Kleiser. He was good to work with and answered all my questions. They do all my service work on my vehicles. Dewayne France keeps me updated on any maintenace items that should be done,if I have some questions he will take the time to talk to me about them. I took my 2000 Impala in, the airbag light came on and would not go out. They checked it out and I still had a question, so Dewayne had the service tehnician come out Andy Nelson that checked the airbag system he took the time to tell me everything I needed to know about the airbag system and he corrected the problem. Randy Hurst has always been very helpful over the years, it might be a question about a part for my 1965 Chevrolet or a service question about the other vehicles and always has the time to talk to me. Bob and Dan Pulte always takes the time to stop and talk to me, also Jim Couch has helped me in the past, told me that I had a small leak in my fuel filter on my 2000 Impala and he had it replaced,if there is a problem he will let you know. This is a great place to do business.

rossbehnfeldt

24 de mar. de 2012

AWESOME! This is top notch dealership with a great service department. I have been taking my vehicles to Pulte Chevy for a long time. They always set proper expectations, provide great followup communication, and most important - THEY DO A GREAT JOB! Avoid the overbloated large dealerships where you get overlooked, and go to Lebanon, Ohio and Bob Pulte Chevrolet.

oliveram

24 de mar. de 2012

DeWayne knew what the problem was with my car right away just from me describing the problem. He was honest and fair with me and I greatly appreciated that. The team got two new tires on my car within a day and gave me a nice rental to drive! When I called about my windshield, DeWayne told me about the company that is used and gave me their number so I could go to them directly which I thought was just awesome. I have been telling everyone about the great experience I had at Bob Pulte Chevrolet!

burchwell2

22 de mar. de 2012

Everything about my experience was great, except someone got into my car with oil on their feet. To clean this off the rubber mat wasn't so bad, but getting it off the carpet on the side wall was another matter. This spoiled what would have been a perfect experience.I would recommend the dealership, but with the warning to ask for paper mats.

Instiglass

20 de mar. de 2012

We brought our 2009 commercial truck for a check engine light on. The code rear loose gas cap, but that did not resolve the problem. During the second visit they fully check out other causes (Code P0442) and found vacuum leaks after smoke testing. They replaced the vent hose from filler neck to fuel tank - replaced - retested to verify fix. All is well and good now and gas mileage has improved slightly.Instiglass is very satisfied.

jerry chapman

9 de mar. de 2012

Jim and Randy were very thorough and professional in their explanation of services to be performed and any future services required. The work to be performed is an ongoing warranty issue.

anedeau

5 de mar. de 2012

I feel like i got ripped off, Mr. Brooks was very pushy and sold me a lemon. I bought a cobalt from him and within 20 days it was broken down, they tried to charge me $400 more than jeff wyler to fix it and i have never done business with jeff wyler. The owners son was an arrogant jerk. I will never do business with pulte again and also will be posting all over social media sites about my terrible experience.

todderle

5 de mar. de 2012

I appreciated very much Jim giving me not only a heads-up on the conditions of my air filter and my tires, but also the cost to have the air filter replaced. I also like the fact that the service dept. provides the customer with a quality vehicle inspection list, a price listing of all the different tires, and the preferred owner membership with its benefits. Thanks again.

ardas14755

3 de mar. de 2012

Great work done with very short time, also help me on all issued problem of my car, I I have my services don on Bob Pulte at 3 1/2 years and Still very satisfied with all personal, include I buy a new Malibu 2010 at this dealer and also very pleased with sales people

Dennis Kirby

2 de mar. de 2012

I have been doing business with the Chevy dealership in Lebanon for over 36 years. That goes back before Bob Pulte took over the dealership. I have developed a real great working relation with Bob Pulte and most of his employees. This most recent purchase I marked a good price, only because new cars today are always more than we really want to pay. So I guess it was really a great price. Bob has maintained his slogan: You'll love the Pulte price with truth. I now own three victory red Chevy products. All of which I purchased from Bob Pulte. Yes I would highly recommend this dealership to anyone. I also use Bobs service department as well and they are great to deal with.

ssperkins

29 de feb. de 2012

First time purchase with Bob Pulte. Purchased Checrolet Cruze. Have had it back for regular maintenance. People have been great. Service very good. Have worked with us closely on any problems that we have had with the car. Have been very satisfied with there all around sales and service.

Mis

29 de feb. de 2012

My service was on time and everything was handled very professional . My car was serviced and returned in a timely matter. Will let pulte Chevrolet service my cars .

cpelfrey

25 de feb. de 2012

This is the second time I have used Bob Pulte Chevrolet service and have not been disappointed! I drive over a 1/2 hour and could go somewhere else but because of their second-to-none customer service I choose to make the drive! The loaner vehicle while my car has been serviced is such a wonderful help.

pultesurvey

24 de feb. de 2012

Jim was very helpful in getting GM to off set a large protion of the repair cost. He fully explained all of the details. Thanks

s-10chev

22 de feb. de 2012

I bought my S-10 Pickup from Bob Pulte in 2002. I have had it serviced regularly at the dealership. The truck has 117000 miles on it and looks and drives great. Each time I take the truck for service the people at Pulte have been courteous, willing to take time to listen to my needs and very professional. The truck has been a great vehicle and Pulte has kept on the road and running great.