J & A Biela

26 de ago. de 2016

Kyle provided us with excellent service from our initial introduction to the day we drove the Ram 1500 from the lot. He was well versed in the vehicles in stock, and never pressured us toward a certain vehicle. Kyle was courteous and responsive to our inquiries via text message. Our experience at Bolles in Ellington was flawless, and the buying experience made easy. Thanks for your assistance Kyle, and we look forward to our new relationship with Bolles.

Repeat Rich

20 de may. de 2016

Salesman was great in helping find the right used car for my needs and price range. The service dept. took care of some issues after the sale at no charge to me. Service techs are well trained and the parts dept. is very helpful. Loaner car needed for repairs went nicely. Thanks to Brian Bolles and his entire staff for their continuing support to new and used car customers. By the way, I'm a repeat customer; this being my third Jeep purchased from Bolles Motors. Thanks again to a well respected and trusted dealership. "I'll be back"!

Happy Grandma

19 de may. de 2016

Yesterday I stopped in, without an appointment, to get the oil changed in my 2012 Dodge Grand Caravan. They immediately gave me an estimated wait time, and noted that it was time to have the tires rotated. The waiting area and restroom was clean and there is always a pot of coffee available. Every one was courteous and I was on my way in a reasonable amount of time with a coupon for a free car wash, which I used on my way home.I have always been treated as a valued customer, and will continue to utilize their services.

Sue and Ron

7 de may. de 2016

My husband and I recently leased a Jeep Grand Cherokee from Bolles in Ellington - Kyle was more than helpful by walking us through the lease process. We highly recommend anyone who is considering purchasing their next vehicle to take a ride down to Bolles and look up Kyle!!!!

Satisfield in South Windsor

3 de may. de 2016

The staff and service area are all very helpful. I trust them with my car and services and that they would not try to overcharge me. Very fair and trustworthy. I would buy another car at Bolles. My family also goes to Bolles to buy cars too.

Rachelleo

30 de abr. de 2016

Brien and Kyle were so great to work with! They made buying my new car so easy! They even helped me switched my car seat and provided wonderful customer service! I can't speak highly enough of them!

Hillary

29 de abr. de 2016

On a whim, I found myself at Bolles Motors in Ellington looking at a 2011 Honda Civic that was in remarkable condition. Over several days and multiple trips to the dealership, I purchased the vehicle and could not be happier with it! Though the car buying process can be quite challenging, I was very much put at ease at Bolles thanks to the guidance, honesty and expertise provided by my sales rep Kyle Thibodeau, and similarly the respect and dedication of the entire staff & the body shop mechanics to create a pleasant, professional experience. Their reputation of reliability certainly proceeds them and the quality of their service is unprecedented. I can confidently say I would recommend this hometown dealership to anyone searching for a new or used vehicle in order to have a superior car buying experience. Thanks again to you all!

Derek and Chantelle

24 de abr. de 2016

we came in and bought 2 vehicles and was uncertain about alot but he helped us every step of the way and was super friendly and would definely go back for another in the future. Best person ive ever bought a vehicle from. Derek and Chan! Thx for the tire shine on the vitamin c!! lol

keep girl

23 de abr. de 2016

My boyfriend and I just bought a new Jeep Compass and a Dodge Dart we met wth Kyle Thibodeau he took into consideration what we had to say, did what he could, was patient, and eased our minds. Thank you so much!

mikejays

20 de abr. de 2016

Received a service appt. within 36 hours. Vehicle was promptly serviced; everything explained.

Chrysler 200 owner

17 de abr. de 2016

The knowledgable staff and quality of work are always superior at Bolles. They obviously care about repeat business, as I've experienced from the genuine concern they have for their customers.

GaryB

16 de abr. de 2016

Everyone at Bolles Motors is great. They go above and beyond to make you feel important to them. It truly is a family owed dealership and they make you feel part of the family. Their service department is excellent. They are extremely trustworthy. You know if the work didn't need to be done they won't do it and save you money. Thank you.

Ron O

15 de dic. de 2015

Always great service at Bolles. We've been dealing with them for years and have never had any issues. I highly recommend them.

Jeff Daniels

14 de dic. de 2015

My wife and I went to Bolles and met with Kyle Thibodeau to buy a new jeep.. wasn't sure of exactly what we wanted and he helped us figure it by explaining the pros and cons based on our needs. The process was quick and the customers was hands down fantastic from Kyle, Ken in financing to the guys detailing the SUV! great experience :) Thanks everyone.

Jeep Lover

14 de dic. de 2015

My wife and I have been Bolles Motors customers for decades, buying multiple Jeeps through the years.

Wayne Cheveriea a satisfied customer

14 de dic. de 2015

I have dealt with Bolles for almost 10 years and they have consistently provided friendly,timely service. They a very responsive to their customers needs.

Kelly O'Brien

14 de dic. de 2015

I bought my daughter a car this past year and cannot say enough about the quality of the Sales staff (we worked with Mark Freund) and service department. I was so impressed with our experience that I have been telling everyone to go there! In fact, my parents ended up buying a car this year from them too after I shared how incredibly happy I was with Bolles!

Don M/jeep fan

12 de sep. de 2015

just drove home in my new jeep renegade!! an awesome feel and drive. I would without question recommend Bolle's Motors for anyone shopping for a new or used car. Have purchased 11 cars from different dealers over the years but this experience far surpasses any I ever encountered. Kyle, my salesman was so great to deal with! From the moment you meet him you know you are dealing with an extremely knowledgeable and personable salesman. No "strong-arm" tactics or pressure. You just know you are in good hands even after you drive off the lot if you have any questions or concerns. I would most definitely recommend him. All the people I dealt with there are very courteous and eager to help.

Chris Lemeris

9 de sep. de 2015

Just picked up my new Jeep Renegade Trailhawk! and the experience couldn't have been better. I had to special order the vehicle to get exactly what I want and Bolles made the process effortless. While shopping for the vehicle I tried a couple of other local dealers. One was just too busy to talk to me, never responded to any of my email inquiries. The other did respond to the email inquiry and set an appointment but when I walked in, I was told they just assign a name for the appointment, but when I get there I just get whoever is available. Ok, I thought and took my test drive, but the whole experience made me feel like they were doing me a favor. At Bolles, I was greeted right away. And the personal attention never stopped. They were as competitively priced as any the other guys and worked with me ti order exactly what I wanted. When I picked up my car the owner came out, shook my hand, and thanked me for my business. Who does that anymore? Bolles was the way to go. A great experience all around. And when you're spending that kind of money, this is how you should be treated.

Chris

16 de ago. de 2015

I had the best purchasing experience buying a car here! The sales rep, Kyle Thibodeau was extremely helpful, thorough and friendly! I would, and have, recommended him to friends. I see him often during routine service visits and he always stops to ask how the car is doing and how the family is doing. This may seem insignificant to some, but it shows me he is not a "buy the car see you later" salesman! When I am due for another car, I will see him first!

MiniVanMom

12 de ago. de 2015

I cannot say enough positive things about Bolles Motors and the quality of service we received in purchasing our vehicle there. First off I never felt watched or pressured as we looked around. Second we never felt second rate because we were looking for a used vehicle. In fact the GM who happened to be the one to approach us actually listened to what we needed and showed us the vehicle we ended up purchasing. The salesman we worked with was very knowledge and again we did not feel pressured into looking into vehicles outside of our budget. And finally, the day of pickup we felt like the only people in the dealership with the service we received even though it was rather busy. Honestly, this has been my best vehicle buying experience I have ever had. If you want a smaller dealership feel where you aren't a number or someone's next commission check I highly recommend you take the time to checkout Bolles Motors.

grand caravan

4 de jun. de 2015

Bolles motors has great customer service in all areas of their dealership.they always ask if you need help and offer assistance in anyway they can even at there own expense.

NancSW

20 de mar. de 2015

I brought my car in for a recall.Service was done very fast.Everyone was very friendly as always.My sale person saw me and came over to visit and asked how things were going.I have always been treated so nice when ever I go there.That is why we keep buying our cars from Bolles.

Phil

9 de mar. de 2015

I bought a wrangler from them in 2010 and then brought it with me when I moved to Hawaii. After paying it off and trying to obtain the title twice from the finance company I still didn't receive the title. I went on deployment and it slipped my mind for years until recently as I'm trying to sell my wrangler. I called and the next day I spoke to Kathy who immediately helped me out, Fedexing all the necessary documents out to me. I did not expect this level of quick help and it has been a huge relief. Point is, with this dealership you will get great service before, during and, in my case, after!

Bill H.

5 de mar. de 2015

Showed up without an appointment and used Express Lane for oil change, wiper replacement and check engine light. I was out in less than an hour. Service was great.

JayC

13 de feb. de 2015

I had the pleasure of working with Kyle and Dan at Bolles Motors on my recent Jeep purchase. After purchasing about 16 cars in my life, I finally had the WOW experience that would make me want to buy again. From beginning to end, Kyle and Dan asked questions to understand my needs and then explored ways to get me into a product that I wanted rather than something they needed or wanted to unload. What started as a search for a new Jeep lease turned into a used Jeep sale based on my needs, budget and options desired. At no point during the process did I feel pressured to making a decision and never got the clique line "what is going to take to get you to buy today". Kyle/Dan would search for solutions, present them and if they did not fit would let me walk away and they would go back to the drawing board. Their follow up, expertise and commitment set them apart from the other 5 dealerships that I tried to work with. Being in management I always preach to my team that "people buy from people that they like and trust" and after my experience with the entire team at Bolles, I am now practicing what I preach. Thank you Kyle, Dan and the entire Bolles team for a great Jeep buying experience.

Eric

3 de feb. de 2015

I had my Jeep back twice after buying it. The first time was a steering alignment issue and problem with loose/defective brakes. The second time was a brake issue but on the other side. At first I was told I would have to wait a week. I brought this to the attention of my salesman who went right to the owner. They made easy work of getting me a loaner and getting my Jeep in the shop the next day, and the work was done the same day. This happened on both services, and they went the extra step and detailed it for me, and gave me a coupon for a free car wash. A free trip to the wash may not sound like much but for me, it speaks volumes coming from a dealership and shows that they care about each individual customer, and truly appreciate their business. From the sales process to the getting kinks worked out, I've never had a more personable, pleasant experience at any other dealer.

Carol L.

23 de ene. de 2015

As usual the customer service is top notch. Everyone is always pleasant, courteous and thoughtful whenever I am at Bolles. Not to mention there is always a nice hot pot of coffee ready for customers. I've been dealing with Bolles for 20 years and would never think of going anywhere else. They're honest and trust worthy. Customer service is always a priority. Thanks to Brian Bolles and his excellent staff!!!

Spike Jeep x4

19 de ene. de 2015

Despite the dealership being "crazy busy" , the Service Manager took the time to personally inspect my vehicle despite the fact that I did not have an appointment.

Dan S

19 de ene. de 2015

I must admit that I have been out of the car buying business for some time. Drove the same Jeep for over ten years and didn't have the patience dealing with deceiptful dealerships. Bolles has restored my faith and has been very helpful from day one. The buying of my 2014 Wrangler unlimited was quick and enjoyable. Didn't have to go back and forth and made a quick and fair deal. Had a few minor issues with the vehicle after but nothing on Bolles motors part. Just the usual warrenly issues that Jeep replaced wtih new OEM parts. Bolles was great on the repairs. Good communication and even set up a rental at no cost both times I brought mine in for service. With service like this they will have a customer for life.

Rjk from Manchester

13 de ene. de 2015

The services was performed on short notice and was completed in a timely manner as I was able to pick up the auto within 24 hours for a significant repair. excellent service!

nancy leone

12 de ene. de 2015

recently I had a recall and the work was done within an hour - service at Bolles is always excellent - never had a problem - plus you always get a free car wash!! No complaints here.

Susan _Jeep Fan

2 de ene. de 2015

From the moment we walked in the door to when we drove out with our new Jeep grand Cherokee, we knew we made the right choice with dealing with Bolles. I highly recommend visiting Bolles for your next purchase!!!

MARCO L

26 de nov. de 2014

GREAT SERVICE AND GREAT EMPLOYES TRYING TO MAKE YOU FEEL WELCOME

Beau

15 de nov. de 2014

I brought my minivan in for an oil, filter and lube. I decided to use your quick service or whatever you call it. I was told when I dropped off the vehicle that it would take about an hour and it ended up taking 1.5 hours. When you first offered this service I tried it and it was very quick. I'm afraid now that too many people are using it that it's not going to be quick service any longer and I'll have to make appointments for service as I did previously. Multi point checkup - a few days after this service my car broke down because of a broken hose. I'm wondering how well the hoses are checked in your multi point checkup. Is it just a coincidence that my hose broke at this time or should this have been caught during the multi point checkup?

RobinLaf

9 de nov. de 2014

Everyone was very helpful! Even though I didn't get the vehicle I wanted, I got a great Jeep. I highly recommend Bolles in Ellington, CT!

Jason M. Klock

11 de oct. de 2014

Bolles motors always gives top service to their customers. it is obvious that all the employees care about the treatment the customer receives. The service staff has always been very helpful, whether your car is in for a simple oil change or a major repair, they go out of their way to make it a pleasant experience. I had purchased a car at another area Chrysler dealer, only to find out once they had my money from the purchase, they couldn't be bothered on the service end. They lost my business to Bolles , and i wont be going back anytime soon....

Bill from Palm Coast

10 de oct. de 2014

Problem with car because warning lights on. In and out in 3 hours problems taken care with car.Warning light reset and software updated.

C. A. Johnson

9 de oct. de 2014

I purchased a "300" which did no come with a lot of features. I was in here to have a backup camera installed. The service dept was very helpful as was Mr. E. Bolles. That said I can not recommend the 300 to anyone as a "great" car, there are far to many annoying things about this automobile. I'll mention two, the Auto shift, it is very difficult to tell what gear you are in without looking. The bright chrome around the ducts, reflects in the side mirrors. As Chrysler's top of the line car the base model has next to nothing standard.

Gene F.

3 de oct. de 2014

All repairs were completed on time at a reasonable price and the quality of the work was excellent.

R. Beausoleil

2 de oct. de 2014

My 2010 Grand Caravan was rearended while stopped at stop light. Rear door and bumber were severely damaged. Since I originally purchased this car new from Bolles and have had all my service work done here I decided to take the car into Car Kare for repairs. They were excellent to work with and did a superb job at fixing the damage. They kept me informed of the progress of repairs and had it repaired before the estimated repair date. I couldn't tell where the damage was after they were finished. They also coordinated the rental and return of a rental vehicle while my car was being repaired.

Doug Curry

1 de oct. de 2014

Love the Express Service option. No appointment needed. Just had my 2011 Grand Cherokee serviced. Had the oil changed, new oil filter, tires rotated and free inspection. I was in and out in a half hour. We bought both of our 2 Jeeps from Bolles and have never been anyplace else for service and never will.

Bob Thompson

23 de sep. de 2014

Sorry for the delay but I wanted to get some mileage on the unit before judging performance. With just over 400 miles since replacement, the whine during acceleration/deceleration is inaudible. BOLLES personnel were all courteous, professional and industryformative during the entire process;however, I feel that since the unit was deemed defective enough to require replacement BY CHRYSLER, they should reimburse me for the $140'00 in rental car expenses I incurred while the work was performed on 3 separate occasions before it was resolved. I should point out that BOLLES defrayed some of my cost with decreased fees thru Hertz, absorbing some of the rental fees themselves and eventually providing a "loaner" vehicle but I firmly believe the responsibility for my cost reverts to Chrysler as the manufacturer.

sarchambault

2 de sep. de 2014

Bolles treats you like family! Traded in my old Wrangler for a 2015. This was my first brand new car purchase and it was seamless! Thanks to the wonderful team in Ellington!

Jeep fan

26 de ago. de 2014

Great job from Sales to service. I just purchased a 2011 Wrangler, and would recommend this company to anyone who would care to listen. Every person I have met has been friendly, professional, knowledgeable and helpful. Excellent experience. Love my new vehicle.

Rusty

17 de ago. de 2014

So far.....2000 Toyota Tacoma spray bedliner and tonneau, 2011 Ford F-150 spray bedliner, 2005 Dakota front end collision repair, 2001 Miata British Racing Green paint job. I'm a satisfied customer obviously.

Bill

15 de ago. de 2014

Great service department! In and out quickly and the job done right!

Hans & Fran

12 de ago. de 2014

This was our fourth car purchased from Bolles. The price was fair and we did not feel pressured to buy. Their service is excellent bar none.

Steve DeMonte

2 de ago. de 2014

Each time we have visited Bolles the experience has been exceptional

Helen Ratcliffe

30 de jul. de 2014

I have had many Jeeps over the years, and so impressed and satisfied with Bolles.! I have been a Bolles customer for ten years and compared to other Jeep dealers, there is no one that can compare to Bolles. If Chrysler did six star dealerships, Bolles should be the first to get the award. The service department is great and the entire personnel are very friendly and polite. I highly recommend them to everyone!! Keep up the good work!!

DadTed

25 de jul. de 2014

I was referred to Bolles and have thanked the person who referred me many times. There are very few dealerships where you can completely trust them, but this one is the gold standard!

Daniel Fagan

18 de jul. de 2014

My son and I just picked up our 2014 Dodge Ram Pickup. This is the fourth vehicle I have bought from Bolles in recent years, and every experiance tops the one before it. Kyle Thibodeau and Brien Meehan in the sales dept. where professional, courteous and knowledgable, and Brian Bolles went out of his way to make us the best deal possible on the vehicle we purchased. I would recommend Bolles motors to all my friends and family.

Mark Lonabaugh

1 de jul. de 2014

We have purchased 4 vehicles from Bolles Motors over the years and they have always given us a fair deal. They are friendly helpful and curious and for a dealership their repair prices are pretty decent. The sales staff is not pushy or obnoxious like you find in some other dealerships. We will probably purchase or vehicles from Bolles for the rest of our lives. (Unless we move or they retire). I highly recommend them to everyone.

Palm Coaster

20 de jun. de 2014

Traveling to Connecticut, I always use Bolles Motors service department. They're fast and efficient. You're treated with courtesy and treated as a valued customer.

Harvey Chambers

12 de jun. de 2014

My wife had to take our auto in for a replacement part. She was very happy with the quick and courteous service. Thank you very much.

Katharine from Willington

3 de jun. de 2014

We always like the complete service at Bolles and that is why we keep going back to them - good, reliable service.

The Plourdes

30 de may. de 2014

We have purchased 4 automobiles from Bolles. We keep coming back because of their excellent service and the Sales personnel are knowledgeable and friendly. The purchasing process is painless and you walk away feeling the deal was fair.

"NancyAW" "Bollesfan"

16 de may. de 2014

As always Bolles gives top notch service.Also everyone is so friendly and helpful.I am always happy when I leave knowing my car has been taken care of as requested.

john MacDonald

30 de abr. de 2014

service experience was acceptable. Waiting area not so good

Steve & Phyllis Dunleavy

29 de abr. de 2014

The best service found anywhere, Bolles Motors. Quality service, great staff and just plain good people are found at Bolles. It has been a positive experience working with Bolles staff, throughout the years.

Jeep Guy

25 de abr. de 2014

I have bought my last three Jeeps from Bolles. Consistently excellent staff and support. Brian and the Bolles team stand behind their products and services far above any other dealer I have worked with. Will continue to get cars and service from Bolles in the future.

A. Gill/ Boston Red Sox

23 de abr. de 2014

Express Lane was great customer service squeezed me in at the last minute before closing. I was in & out in 20 minutes on a Sat.Thank you so much, will come back again.

ChrisG

8 de abr. de 2014

Bolles took great care of my wife and I during the purchase process and again when our Jeep required service.

Dan

29 de mar. de 2014

The last three times I brought my car in for service the interior was soiled by either the mechanic who did the repairs or the person who did the test drive. Grease stains on the leather seat, the door, the steering wheel is always dirty, and the last time even the mirror had finger prints. I was so expecting this I didn't complain. I just went inside, got some paper towels from the mens room. Did the best I could and then drove home to clean it before I then drove to work. I should have covered my seat or gone someplace else. If the nearest competitor wasn't such a crook I would go there. Prior to this it had always been good so I don't know what changed. My wife and daughter have not had this bad luck so maybe it is just me. I know take even the simple oil changes elsewhere. I will only go here if I really need repairs, Like I just did.

sadramowner

14 de mar. de 2014

Update: 3/26, I am upgrading this review because, Bolles motors was able to buy the remote starter from another dealer, rushed delivery and schedule me in right away. Dropped it off today and they treated me VERY well. Will have the truck for a day but asked if they needed it longer if it was ok. They gave me a nice loner. I Have confidents they will do a good job. IT IS NICE TO HAVE A DEALER THAT WHATS TO MAKE THINGS RIGHT !!! ORIGINAL REVIEW: 3/10? purchase a new 2014 RAM in Oct. Paid extra for a factory remote starter to be installed by them within three weeks. They promised !! thats the ONLY reason I bought it then. They promised. Few days later discovered front seat was made incorrectly. They order a new one but I had to rent a car from them to get home. Three, four five weeks no follow-up from dealer on promises paid for starter. I called, they knew nothing about it. I called parts nothing. Month plus no word from dealer. Call customer care they know nothing. A NO time did the dealer ever contact me, or ever try. I called over and over nothing. I called another dealer and got a Part number called this dealer back and gave them the number, Now its been 7 months. Winter is almost over and here I am with an IOU and not even one phone call from them. I called dealer again today 3/17, owner called me back- twice he was disappointed to hear of this problem -says only one/two dealers on east coast have a remote start none will give it up for him to give to me. I will update this when resolved with better review

Mark Lonabaugh

12 de mar. de 2014

We have purchased our last 3 vehicles from Bolles and we will more than likely purchase all future vehicles from them as well. They are friendly, fair and knowledgeable. They have always given us a fair trade in and a good price. We are customers for life!

Peacher31

15 de feb. de 2014

service was excellent and timely. Thanks for great service I will look here for my next car purchase

Carol L.

23 de ene. de 2014

The staff at Bolles are always pleasant and friendly. They are attentive to the clients needs and eager to answer any and all questions. There is rarely a wait for auto repairs and the prices are fair and reasonable. I have always been pleased with the quality of my service at Bolles. The repairs are done correctly the first time. They offer top rate service all the time. I also purchase all my cars from Bolles as does my husband and our children. Everything about this Dealership is First Rate. Service, Quality and they stand behind their work. Thank you Bolles!

BlueDog76

7 de ene. de 2014

One of the only dealerships that I have been to that you are treated fairly and with respect.

Cory + Tara

3 de ene. de 2014

While shopping for a Dodge Grand Caravan for our family of 5 we found the Bolles experience to be the best one. We went to a competitor in East Hartford and their salesman and sales manager were full of one liners and stories and actually said after giving us a quote in writing; " you can take this to any showroom and they won't beat it". Well Bolles did, and when I went back to the competitor with Bolles offer they sounded dumbfounded and said "I don't know how they came up with those numbers?". They also said they would re run some numbers and still could not match or do better then Bolles for the same type car. Our salesman, Dan Magoon, while new at sales, was very friendly, patient (especially with our decision making skills) and honest. He was surrounded by a very experienced sales staff and we would go back to Dan again if we needed another vehicle. There was one point when we where there with two of our children (6+7 yoa) and the owner, Mr Bolles, could see that the kids were getting inpatient and rowdy. He told us he had an account at a small Italian restaurant across the street and offered to get us lunch on him so we could discuss a van we found and let the kids take a break. I felt this was above and beyond what most dealerships would do. We would recommend to our family and friends to check them out when looking for a new car.

Helen R

30 de dic. de 2013

I switch from another CT Jeep dealer 11 years ago, and I am so glad I did. The Service Dept. is the best I have ever dealt with since owning a car. The repairs are done right the first time and the prices are very fair. I purchased a new car in Oct 2012 and the entire process was well taken care of the staff. Everyone is like one big family and everyone is very friendly. I cannot say enough about BOLLES.... except "They are The BEST!!!

Mrs. Magnum

26 de dic. de 2013

THANK YOU!!! Kar Kare did an amazing job on my car. They gave me an estimate and it was spot on- no additional hidden fees. They provided me with a loaner car without charge- much appreciated since I needed to go to work while they were working on my car and couldn't afford to pay for a rental and have my car fixed. All of the staff were friendly and very helpful, all of the work got done in a timely fashion and you couldn't even tell they had done any work in the car- they cleaned up the car very well.

Gene

26 de dic. de 2013

Every time I bring my vehicle in for service the job is done right at a fair price. The staff is very friendly and professional. I also like the small town atmosphere that is very evident at Bolles Mottors.

Nancy D

23 de dic. de 2013

sales and service was excellent at both dealerships. I got my Jeep in Ellington. My boyfriend was a Chevy man. We went to the Stafford dealership got a new Ram truck. Does that thing have a HEMI ??? Great truck.

HP

22 de dic. de 2013

We have purchased 3 vehicles from Bolles. Service has always been excellent and very timely( express lane). Only the work that needs to be done is done. I have complete faith and trust in their service and that they stand behind it.

Bill from Florida

22 de dic. de 2013

Have always had quality service and Bolles has gone the extra mile to insure the job was done correctly.

Dave O

21 de dic. de 2013

Recently bought my third Jeep from Bolles over the last 20+ years. In addition to being very pleased with all three Jeeps (a Cherokee, a Grand Cherokee Laredo, and most recently a Grand Cherokee Limited), my experiences with Barry Pinto and Brian Bolles in the purchasing process have been great. I have been consistently pleased with the quality of Bolles' repair shop - both body shop and automotive shops. I am certain Bolles has over this time provided a much higher level of personalized support and customer satisfaction than some of the larger or higher profile dealeships in the state. I would recommend Bolles to any person looking for a positive buying and servicing experience.

KathyN

20 de dic. de 2013

My family has been buying cars from Bolles for many years and always get great followup service. When I show up for an oil change the rep that sold me the car even recognizes me right off.

S.B.

18 de dic. de 2013

I was very pleased with the repairs that were done to my Jeep Patriot after the unfortunate experience of hitting a deer on a night home from dinner. Luckily neither myself or my passenger were hurt and the deer got up and ran but left some damage to my vehicle. I brought my car in on a Monday and it was ready by Wednesday, Ron Midford at Kar Kare took care of everything and my truck looks great! I will continue to buy future vehicles from Bolles

SealeT

17 de dic. de 2013

I recently picked up the 5th new vehicle that my family and I have purchased from Bolles since we moved to Connecticut. Whether I have asked them to special order a vehicle or search other dealers' inventories for what I wanted, the deals I have been offered have always been extremely fair and the sales process has always been handled in a low-pressure and friendly manner without any of the 'hype' and up-selling that other dealers try to use. When I have needed repairs the same great service has been evident. I'm glad Bolles is so convenient!

Wendy

17 de dic. de 2013

I would not take my Jeep anywhere else for service or repairs. Everyone is always pleasant, helpful, and quick with their repairs. When you wait for your vehicle they come and tell what the findings are and get you in and out as quick as possible. I will not buy a car anywhere else, or take it for repairs anywhere else.

kim p

17 de dic. de 2013

excellent sales staff; not pushy and worked to make the final deal work within our budget would highly recommend.

LLOYD E. JONES

16 de dic. de 2013

I HAVE BEEN A CUSTOMER OF BOLLES FOR OVER 30 YEARS. IT'S ALWAYS A PLEASURE TO DO BUSINESS WITH BRIAN BOLLES AND HIS TEAM...A GREAT BUNCH

jbialkowski

14 de nov. de 2013

I would like to Thank Steve Midford and his crew very much for service they rendered to me and my Dodge Ram pick-up. I would recommend then very highly. Again, THANK YOU VERY MUCH MR MIDFORD FOR YOUR SERVICES.

Mike McDonagh

13 de nov. de 2013

I had purcahsed a used car from Bolles Motors. I had a transmission issue and Brian Bolles took car of the issue. He made this very easy to deal with. This dealership is top notch.

Don C. convertible fan

1 de nov. de 2013

I bought a Chrysler 200 three months ago. i have enjoyed the car and had an excellent buying experience. Kyle the salesman was very courtious, helpfull and knowledgable. I wouid highly recommend him and Bolles Motors to others..

Dan in SW 300c owner

29 de oct. de 2013

I tried to make an appointment for a simple oil change and was told they have an express lane so appointments are not necessary. I showed up at 8am when they opened and I was "second in line". it was over 40 minutes before they got to my car. They then informed me of license plate lights being off and a fog lamp being bad. Over an hour later I was able to leave. And oh, I had a coupon for the oil change in my name and VIN # sent to me via chrysler care of Bolles. My bill was more than the coupon as I had a larger oil pan. Wouldn't they know that since they had my VIN # on the coupon and would have known the specs of the car before they sent it? it had no note on it about the price being for certain oil quantity only. I paid the extra rathe than arguing. I just wanted out. All I wanted was a quick oil change. With an appointment I felt I could best manage my time or leave the vehicle and return later. Express implied to me "quick" not just "no appointment". I have no idea who was before me and what they had done. I had to move several work meetings and reschedule the work day. I have since informed my family, all are Bolles customers, to forget the express lane and go elsewhere for an oil change. Warranty and scheduled work sure, keep with Bolles. But express lane? No go unless you have a lot of time to kill. I have a ford truck I take to the dealer down the road who offers true express oil change and still would take an appointment. I will start to take my chrysler and jeeps there as well.

terry w.

21 de oct. de 2013

brought my jeep liberty in for service - my vehicle was seen right away and the service tech (mark) was thorough and prompt. did a great job!

Tony

18 de oct. de 2013

I bought a new 2013 Dodge Dart from Bolles six months ago and love it. I just brought it in to have led racetrack tail lights installed and a synthetic oil change. I was in and out of there in about an hour and the lights look great. It was the best experience I have ever had in buying and having an auto serviced.

Maureen Higgins

18 de oct. de 2013

I just bought my 2012 Avenger and could not be happier!! Kyle was wonderful to work with and is a real asset to their team. Brian Bolles should be very proud to be running such a fantastic dealership.

Walt

15 de oct. de 2013

Great autobody repair work done on my Miata convertible and Dakota pickup. Ron Midford was a pleasure to work with. Great mechanical service on my Dakota...fast tuneup when engine lights went on. Extended warranty work also handled efficiently.

Jean

9 de oct. de 2013

Great service even though they are a ways from my home. I am used to service close by.

TedManchester

8 de oct. de 2013

This is a dealership that you can trust and they will give your vehicle excellent service.

wmc22335

6 de oct. de 2013

These folks are very thorough diagnosticians and provide timely service when required. I have been doing business here for over 7 years since we bought our van here and they have kept us on the road trouble free. They are great !!

Ron L

20 de sep. de 2013

Recently had my first service on my new Jeep Wrangler and was impressed. I had some questions when making the appointment which were answered in detail. The level of communication before and after servicing was outstanding, something you rarely find these days.

ajbb

20 de sep. de 2013

Great experience at Bolles! I had an issue with a repair and they were very accommodating with following up making sure things were done right. I have recommended Bolles to friends and family numerous times and will continue to do so.

Tamme McCarthy

10 de sep. de 2013

I always take my Jeep there for oil changes and service. I have never been disappointed at this dealership. They take the time to talk to you in a language you understand. They make you feel welcomed and important even when it comes to just getting an oil change. A lucky find. I travel 35 minutes to get to this dealership for they are the best! There are closer dealerships I could use however I wouldn't trade the service for location.

Connie B

5 de sep. de 2013

The Bolles dealership in Ellington, CT is by far the best dealership I've ever dealt with. The dealership is clean, and the staff is very helpful and professional. Appointments are kept on time and the work is done as soon as possible without delay. I am very happy and will continue my relationship with Bolles Motors. They are the best!

Happy in Red

3 de sep. de 2013

I have been looking for an SUV for over 3 months now, and have had nothing but disappointing and aggravating experiences, until i went to Bolles and met Kyle Thibodeau. I can say that I have had every bad experience when it comes to looking for a car and dealing with horrible sales people. Bolles and Kyle were the EXACT opposite. It was a a super easy process and Kyle went out of his way to make sure we got exactly what we wanted. The sales process was simple and quick. Kyle has great personality and is very down to earth, super friendly and willing to go the extra mile. Everyone that worked was us was great, including Ken - the finance guy! Thank you to all of Bolles for making the buying process a great experience! I will absolutely go back to Bolles.

Jake

28 de ago. de 2013

I took my Jeep in for it's scheduled oil change and I was there a total of 20 minutes max! Fast, efficient and friendly service from the girl who checked me in, to Dan, who came out at the finish to help me with my Bluetooth connection. I could easily have my oil changed within 3 miles of home but the extra trip to Ellington is worth it. Thanks and keep up the great work!

Nancy from South Windsor

26 de ago. de 2013

I always have had very excellent service from Bolles.I would not go anyways else.

FELLOW TOLLANDITE

6 de ago. de 2013

ALWAT=YS MAKE THE DRIVE FOR SERVICING. ALWAYS TREAT ME WELL AND DO A GREAT JOB. JUST ANNOYED I HAVE TO LISTEN TO EMPLOYEES BERATE OTHER EMPLOYEES AND SUCH BERATING BEHAVIOR AT TIMES. OCCURED MORE THAN ONCE

Erin

6 de ago. de 2013

I brought my 2012 Jeep Patriot in for service on two different occasions for parts that were recalled. They ordered parts for me and had the work done quickly. Never had an issue with Bolles.

KTofil

5 de ago. de 2013

The process of buying a new car was made easy by Bolles. Knowledgeable salesman and superb customer service. I go to Bolles to get my oil changed each time and service is performed in a reasonable time. An inspection on certain key functions of my vehicle is performed and the results are handed to me so I may review them. I would certainly purchase another vehicle from them in the future and will continue to bring my vehicle for oil changes and whatever services I may need in the future.

oggie

4 de ago. de 2013

I was going to be leaving on a trip and there was a recall on my truck that the parts were not a available in our area . Since I was going to be driving 1500 miles I expressed some concerns with the service department. The service department understood my concern and went well above what you would call normal service and did a search for the parts and found them and had them shipped overnight and completed the recall service on my truck the next day since I was going to be leaving the following day. I just returned from my trip and will be forever grateful for them for performing this service so I could travel with my mind at ease.

Mickey D

31 de jul. de 2013

Everything went well with me purchasing a vehicle. The only thing I had a problem with was that my insurance gaent and bank stated that who ever they dealt with was rude. I did not have this problem. I would buy from this dealer again.

Wayne Cheveriea

29 de jul. de 2013

I really appreciate the kind attitude of the folks at Bolles. I've been dealing with them since I bought my Chrysler Town and Country 7 years ago. They have always gone the extra mile to assure my peace of mind that I drive a dependable vehicle. Thanks again, Wayne Cheveriea

Dragonfly

27 de jul. de 2013

Great service, convenient time, honest work. Service is professional and friendly and they take the time to review all of the work and estimates.

pug man

25 de jul. de 2013

Bolles motors is a great place to do business with. I bought my truck there and there was no haggling about price. I went in with a price and the first price they gave me was exactly what I had in mind. Have always had my service done there and it has always been done to my satisfaction. They will always go to the fullest to make sure the customer is happy. When the are done with your service they provide you with a coupon to have your vehicle washed. This is a great courtesy.

Dodge Fan

25 de jul. de 2013

Bought a Dodge Charger and the entire process was one of the easiest car purchases that I have experienced. The Sales staff was very helpful and responsive. Brought the car in for 1st oil change and recall notices and the time they stated to me to handle the recall notices was just what they told me. Everyone is friendly and helpful and I highly recommend them.

Mopar Mike

25 de jul. de 2013

Had an issue with my Charger running rough/ck eng light on. Helped me find problem, and checked to see if covered under base warrenty. Found it was and left with a fixed car and NO BIG bill!!! Thanks!!!!

Cat Lover

23 de jul. de 2013

Brought my Jeep in for an oil change (no appointment needed). I was very satisfied with the service and friendliness of the staff.

Mainer

18 de jul. de 2013

Between myself and my family we have purchased 5 new Jeeps from Bolles Motors!!! We always take our Jeeps to be serviced there. We would never, never go anyplace else to purchase another new Jeep or go anyplace else for service. Every employee that you talk with treats you like family.

Dr. K.

12 de jul. de 2013

We have purchased several vehicles from Bolles. We always take our vehicles there for service. They have always treated us well. We have no complaints.

HappyCustomer

11 de jul. de 2013

My first experience with Bolles as a company was when my Hyundai needed body work after being rear-ended. Their affiliate body shop, Kar Kare, did a fantastic job on the repair, handling the rental via Bolles' on-site Enterprise rental desk, and dealing with the insurance company. Top notch professional service from start to finish. I traded that car in for a used vehicle at Bolles' Ellington store, and the process could not have been more pleasant. The trade in offer was explained in detail and the amount was what I expected. The new (used) vehicle was delivered with a full tank and in spotless condition. Again, the service was professional and top notch. My first service visit provided the same pleasant experience that, by this time, I have come to expect. I certainly recommend Bolles to anyone looking for service or to purchase a new or used vehicle.

BillFL

3 de jul. de 2013

When I'm in CT I always use Bolles for service and get excellent results.

Cowboys13

12 de jun. de 2013

After purchase, prepping the car for delivery was suppose to take 1-1/2 hrs. It took almost 3 hrs of waiting around.

3's A Charm

10 de jun. de 2013

I have purchased 3 Jeeps from Bolles Motors. This dealership makes car buying a painless, stress-free experience.

Emily Kennedy

10 de jun. de 2013

The Kar Kare autobody shop (division of Bolles) was amazing to work with. They gave me one price in the beginning; I was worried how I would pay for any extra expense that might occur throughout the process. In the end, there was NO extra expense, the quote from the beginning is what I paid and the work that was done far exceeded my expectations. When I picked my car up it looked better than when I first bought it! I will never do body work on my car any where else.

jsatko2

7 de jun. de 2013

Great experience, considering circumstance, would definitely recommend. Staff was very friendly and gained my trust. The work on my car was very good. I was very impressed that my car was detailed inside and out. Made experience very easy by dealing directly with the insurance company. Thank you

John Bartlett

3 de jun. de 2013

Contacted the dealer about a dodge challenger but got a response Saying someone will contact you shortly , still waiting.

mopar73

21 de may. de 2013

Bolles Motors is a great place to deal with. I have been a customer for quite some time now and my family and some friends have joined in patronizing Bolles! All the employees' at Bolles are very helpful and make it a comfortable setting. From Sales to service to parts to the body shop and detail shop, everyone is great! Dan Smith goes out of his way to help me and my family! I just want to say thank you to everyone at Bolles Motors!

Jan C

19 de may. de 2013

I visited other dealers before I purchase my vehicle at Bolles. Very trustworthy. No games with pricing. This is the third vehicle we have purchased through this dealership and are very happy

Carolyn

11 de may. de 2013

This was our third time purchasing a vehicle from Bolles. They offer excellent customer service from start to finish. We also service our Jeeps at Bolles. I think their prices are fair and they do a great job. I would definitely recommend this dealer.

JFBCS

9 de may. de 2013

This was the first time I had purchased a car from Boles. My former dealership had been in Manchester but it closed. I usually hate buying cars and feel the pressure from salesmen being a single woman. I had put off looking. This time I had a very pleasant experience at Boles. In fact I bought the van before looking at the Toyotas. I did not feel any pressure. Kyle and Brian really looked for what I wanted. I love my new Town and Country.

Colleen

8 de may. de 2013

My experience with Bolles Motors was excellent. It is the second time I have used Bolles and have always been completely satisfied. Both Brian and Bob were extremely helpful and accommodating,as well as Ken in finance. Fair and competitive pricing too. I would recommend Bolles for both their professionalism and friendliness. Finally, it is important to support small,local business!

FDAMIANO

8 de may. de 2013

THE SERVICE DEPARTMENT STAFF AND WORK PERFORMED WAS EXCELLANT AS ALWAYS. IT IS A GREAT FEELING TO BE ABLE TO TRUST SOMEONE TO PROVIDE SERVICE THAT IS TIMELY AS WELL AS OF GOOD QUALITY.THANK YOU --- FRANK & GERRY DAMIANO

Go Army

6 de may. de 2013

I had to title this "REAL" because that was the best word to describe everthing I feel about Bolles Motors. They are honest, fair, and an awesome service department: the quality of service and the service departments employees, are the reason I just bought a car at Bolles. Isn't that a great reason to buy a car...because the service department is awesome! not only do they know what their doing, but they are nice about it...and honest. The salespeople are well informed and sell cars based on truth, no nonsense business...isn't that refreshing! and last but not least...the owner is a really nice, down to earth guy. What a great experience!

Robinson549

4 de may. de 2013

I always take any of my vehicles to Bolles, as I respect there judgement on any problem, I am experiencing. It is a family owed business, that cares.

wmc22335

23 de abr. de 2013

I have been doing business with Bolles for seven years since we bought our van there. We have been very happy with the service and kindness of all the people we have dealt with! (Ron Midford, Dan Smith,Brian Bolles and others) We even had one of our friends from Enfield come down for service and he was quite pleased with everyone as well.Keep up the good work,You've got the right attitude in your customer relations.Thanks again for your excellent service!!Wayne and Pauline Cheveriea

Michael

20 de abr. de 2013

After owning several different makes of cars, this visit was my first oil change experience as a Dodge owner and I was greeted promptly, the service was explained to me clearly, and was performed quickly. The service experience was great and far exceeded my expectations and I would definitely recommend this dealer!

David L

18 de abr. de 2013

The service department at Bolles is a great team. Always a pleasant experience. All my service work for 13 years has been done at Bolles.

rar0112

18 de abr. de 2013

I was very disappointed that my vehicle information had been purged from your database. I purchased the Jeep in 2004 and had every service completed at Bolles until 2010. My work schedule changed and had to have my oil service done elsewhere. As planned, however, I returned to Bolles for major work and new tires. It was inconveinent that my vehicle information was not available.Richard Riggs

and_boss

16 de abr. de 2013

I bought my new car from this dealership a few days ago. Friendly environment and professional staff. The Sales person (Bob) knew what he was doing and wasn't pushy at all (unlike the guy at the other dealership I visited the same day). He has probably spent another 20-30 minutes with me just before I was ready to leave in my new car explaining all the car features. Ken (Finance) was very effecive in handling paperwork and presenting various warranty options. It was overall a very nice buying experience.

gus2012

14 de abr. de 2013

Dan is prompt, courteous and can always diagnose the correct problem to fix on my Jeep. I have full confidence in Bolles Motors to repair my 16-year-old Jeep.

Dubea

12 de abr. de 2013

I have free oil chnages for life at Artioli when i bought the car i choose 2 come to your deale due to the service and sales

6253cab

9 de abr. de 2013

The service department is the best. I get great and fast service from the team. Your staff is also very professional. I always recommend Bolles to everyone who asks, "do you know a good service department I can bring my car too."Thank you for everything, and the car wash!

JudyP

8 de abr. de 2013

I really enjoyed my experience with buying my car. The people I dealt with were friendly and respectful and very kind to me. They answered my questions very truthfully. They were very knowledgeable with every aspect of the car. I will definately recommend this dealership to anyone that asks me.

sportsfan

4 de abr. de 2013

Great dealership with friendly sales people and accommodating service department. Always do an exceptional job of keeping you informed.

Jay

3 de abr. de 2013

I've being a customer for a long time . I recommended to everyone. Their services are great .

CollegeProf

27 de mar. de 2013

Bolles has been very good to our family. We have bought several vehicles, with no complaints. Where they really stand out is in their repair. They are not one of those shops that pushes unnecessary repairs. They do what they need to and no more. I trust what they say when it comes to the work my vehicle needs. I'd recommend Bolles to anyone, even if they have to travel a way to get here.

LMathews

27 de mar. de 2013

Everyone at Bolles Motors is great to deal with from the person answering the phone, to the service department. I've been at Bolles Motors the past 2 weeks for different repairs, both Dan & Steve have helped me with any questions I've had about my warranty. They go above and beyond to make sure the job is done right, and it usually takes less time than expected. It's nice to know that there are still people that believe in great customer service. I tell my friends, family and anyone that will listen to go to Bolles Motors for their next vehicle.

one happy customer

26 de mar. de 2013

Have bought numerous vehicles from Bolles . Always been happy with the dealership and our salesman, Barry. Always a good deal. The service is always good, prompt and everyone is very courteous. I always recommend Bolles to anyone looking to replace their vehicle.

Colleen4877

26 de mar. de 2013

I took my Jeep Wrangler when my brake fluid was empty for the second time in a month. Dan spoke to me over the phone and discussed my concerns. He advised me that I could drop it off even if they were closed. (A huge plus for me since I could not get out of work early) The process was simple. I wrote down my information and what I wanted them to check out. (I also had a whistle and rattle I asked them to check) The very next morning I got a call and Dan went over everything they found. It was a bit expensive (all new brakes - front and back, new muffler and either a leak or a crack in my manifold). He was able to give me the best rates he could find and advised that he would call back as soon as he knew how much the manifold would be. (They needed to confirm crack or leak) He had my Jeep over the weekend and called me on Monday to let me know that the manifold was a leak and would be the lesser of the prices he quoted me. He said the Technician had worked over the weekend and I would be able to pick it up by noon. My Jeep feels like new again. I couldn't be happier with the speed of service and the step by step updates. I will continue to bring my Jeep to them for all services in the future.

Colleen Merrill

25 de mar. de 2013

My 2004 Jeep Wrangler Sport 4x4 needed some TLC and that is exactly what both it and I received. I called Bolles (who I have had do any and all of the work to my Jeep) and spoke to Dan in detail about my concerns. He had me bring in the Jeep to be checked out. (I was working that day so I had to drop it off - they have a overnight box where you can simply check off boxes and write a little summary of what you want them to check out) Dan called me first thing in the morning on Friday to go over his concerns. Even with a $2k repair bill they were able to provide me with discounts etc to make this a little easier to swallow. They are wonderful. I couldn't ask for a better Jeep dealer. I picked up my Jeep today and it feels like new. I'm a very happy customer!

Sean

22 de mar. de 2013

My wife's family has been going to Bolles in Ellington for years. The always get a great deal from Brian Bolles and Barry from Sales. Every time I go in the to get my wife's Jeep or my Ram 1500 services Brian Bolles comes up to me and makes sure I am happy. As I am there in the morning I see him taking the tour of the facility checking with his employees and making sure everything is running properly. I bought my 2010 Ram 1500 3 months ago and they have fixed a couple cosmetic issues for me no questions asked. I have no reservations recommending Bolles to friends and family.

LincolnParker

16 de mar. de 2013

I stopped in for a issue with my radio not working. They could not find any reason why it stopped working but they fixed it so its working now

Sailbad the Sinner

15 de mar. de 2013

I have only purchased one new car from Bolles, the latest Jeep. However, they have serviced my Jeeps since we moved to CT in 1991. Their service and especially their response to service issues has always been outstanding. For many years I drove over 1,000 miles each week and was a very frequent visitor to their service department. On several occasions I had problems that required emergency response so that I could have use of my Jeep the next morning. They never failed me. I have bought many cars in my 70 years, in many places. I have always been disappointed with the service on my cars until I found Bolles. I cannot recommend them highly enough. They make it easy to do business with them and they won't let you down.

Ron and Debbie Girard

15 de mar. de 2013

I have had multiple experiences recently with Bolles Motors. My wife was involved in an accident in October 2012 and the repairs were done there and the experience was excellent. My daughter recently purchased a vehicle from them and again the service was excellent. Two days ago my brake warning light came on and within two days they had the part and my Avenger was repaired. Each time I have gone to this dealership the owner has come and spoke with me to discuss how previous work or purchases.are doing. I would highly recommend Bolles for car purchases or repairs. The entire staff are extremely helpful and friendly.

hrthibeault

14 de mar. de 2013

I don't remember all there names but everyone I talk to and worked with was great. I mean it GREAT!!! And the service I got was realy great. Thanks Harold.

SColley

13 de mar. de 2013

I just purchased my second car from Bolles Motors in Ellington, CT and once again it was a terrific experience. The salesman and managers are all personable and top notch. The staff are all very welcoming. The selection of cars on the lot is tremendous, whether you are shopping for brand new or used. Over the years (whether I bought the car from them or not) I have had my car serviced at Bolles. The Service Department is great, they are always accommodating and reasonably priced as are the body shop and the parts department. I bought my first car from Bolles in 2003 and it was just as great of an experience. You can walk in to the showroom years later and they remember you. I have recommended Bolles to several people over the years and will continue to recommend them. I know I will be a returning customer once again in the future.

bmantis

13 de mar. de 2013

The service manager is not very welcoming or friendly - way too serious. The problem we had with the vehicle could have been solved by the service dept. checking the computer before we came all the way over to bring the vehicle in - because service was not necessary.The sales dept. is great and very accommodating and knowledgeable.

griola

8 de mar. de 2013

The work done on my car was beautifully done! Could not have asked for more! They went above and beyond. My interior was detailed, my bumper perfectly repaired. They even touched up an older spot that needed paint. Would recommend them to everyone and anyone!!

Kathy & John Riding

7 de mar. de 2013

My husband & I have been doing business with the Bolles family for 30+ years, starting back when they used to have their Mobil gas station/gargage in Ellington where Kloter Farms is now located. We have purchased 3 Jeeps from them, have had body work done on several vehicles due to accidents, and have always gone to them for all of our vehicle repairs throughout our 30+ years. They entire staff has always been very pleasant, professional, friendly, and courteous. They have never failed to give us answers to any of our questions regarding repairs, etc. From Management to the service technicians, everyone has always given us top notch service, advice, and information. My husband & I have bought other vehicles from other dealers before Bolles and we have never been given the kind of care & attention that Bolles Motors has always given us. My husband & I will only do business with the Bolles Family - no one else can compare to them! Kudos to the entire Bolles team.....keep up the fantastic work & customer service! We look forward to many more years of doing business with you, and we will continue to recommend family & friends to you!

Cjkacy

7 de mar. de 2013

Had a pinon seal replaced in my 02 2500 was done right and fast. Down side is that it should have the yoke replaced ans wasnt told untill I went to pick it up. Now who knows how long the new seal will last, wish they would have called and asked me if I wanted a new one. Now its a gamble to see if the seal leaks or not. I asked why I didnt recieve a call and didnt receive an answer besides if it leaks bring it back heres what it will cost.

Cavin

4 de mar. de 2013

As always the experience was great. Have bought all but one vehicle through Bolles and that is why we keep coming back. They treat us great.

KFPR

1 de mar. de 2013

Have purchased at least 5 vehicles from this dealer and have always been greeted pleasantly. The service department staff are personable and have always done a great job. None of the vehicles purchased through this dealer over many decades have had any major issues. Parents also have bought their vehicles from them and they were always pleased. Nice when you walk in they greet you by first name. They make an effort to work around your schedule to meet your needs. Thank you for your years of service

bmantis

28 de feb. de 2013

We had been a Bolles customer before and when we needed another mini van recently, we came right to Bolles. They had exactly what we were looking for. We have had excellent service from John Anderson, Ken Keaveney and the service dept. Also, a warm welcome from Brian Bolles. We will definitely recommend this dealership to our friends.

bowmanb

24 de feb. de 2013

The oil light would occasionally stay on. The service department was willing to fit me in tghe day I called.IT was a faulty switch, which was in stock.I appreciate the fact thast not only were they willing to squeeze me in, but address the issue quickly.Also, I always enjoy the fact that Brian Bolles makes it a point to come around and say hello at every visit.

jeepmeister2010

21 de feb. de 2013

On Thursday 2-14-2013 I scheduled an oil change on line for Saturday 2-16-2013 and received an email stating that someone would call me back shortly for details. I did not receive any call. When I called back on Friday, I was told that no appointment is needed just to come in on Saturday. When I arrived on Saturday morning I was told that several cars were ahead of me and I could wait or return later that day, which was not what I had planned for. I spoke with Ron he offered me to return on Monday after work. I stopped by Monday around 4:00 pm and had the oil change done. It should not take this much time and effort to get oil change done especially if the website offers an appointment. In the past I have received call back as promised and good service at a reasonable price. This is the first time I am not satisfied with the service I received at Bolles. Hans Keck

Jjadering

20 de feb. de 2013

This visit was for standard oil change and as ALWAYS everyone was courteous and friendly and service was conpleted quickly and accurately. I have had all service done at this dealership and recommended Bolles to several other people, and at least one has purchased a vechicle there. I will absolutely return there for future needs. Thank you Brian and company.

Jmoser76

19 de feb. de 2013

Came in for a quick oil change and that is exactly what I got. In and out in less then 30 minutes. Great service, thanks.

akawad12

19 de feb. de 2013

The young woman who was at the desk for the Express Lane service was very friendly and knowledgable. I was very pleased with the service and how quckly I was in and out. The only negative thing about my visit was this: I chose to sit in a chair in the show room and read while waiting as the waiting area was pretty full and noisy. One of the sales reps stated that I was interrupting the flow in the show room and that I had to move. I know this sounds a little petty but honestly I felt he was rude.

DigDug123

17 de feb. de 2013

After coming to Bolles in Stafford I saw no reason to venture to another dealership. Friendly service, good price on the vehicle I was looking for. I am from Stafford and I like to keep business local. I hope to buy my next vehicle from Bolles!

ajamaio

15 de feb. de 2013

Dan is a excellent service representative, very knowledgeable. Dawn was very pleasant and helpful. Dan is always professional and is a asset to Bolles Motors and should be given an award or promotion for his great service. Thank You!!!

Metscher

12 de feb. de 2013

I always have exceptional service from Bolles Motors. All the staff from the owners to the clerical have always tried to do their best to satisfy my myself and family.

ucjim213

5 de feb. de 2013

I was in the market for a larger vehicle with 4x4 to replace an older VW sedan and I had always heard good things about JEEP and the Bolles dealership. So, we went down on a busy Saturday to check them out. When we walked in the door we were greeted by a friendly staff member and introduced to our salesman. The actual facilities (building, decor, etc...) are not as new or "shinny and nice" as many of the other dealerships I have gone to, but don't let that deter you! The staff's attitude/efforts throughout my purchasing process more than make up for it. After extensive test drives of several different models (New, Used, Wrangler, Liberty, Grand Cherokee) I eventually decided on a 2013 Grand Cherokee. The salesman was very patient and helpful during the entire process. Unlike what I had experienced at other dealerships, he was not pushing to just get a "deal done!" My salesman, his manager, and their finance team put together an EXTREMELY competitive price and GREAT finance package on a vehicle that hit on all of my want/needs. It actually made me enjoy the traditionally nerve wracking experience of buying a car! I would recommend this dealership to friends and family looking at JEEP in the future.

mopar43

29 de ene. de 2013

Picked up car after 5 day wait (Monday after noon to Friday afternoon). Not a problem seeing that a wrong part was shipped and it had to be re-ordered. Car worked great when picked up Friday night. (no heat issue, bad blendor switch).On Sunday and Monday no heat again. Car will be going back on Thursday. We will see how things play out with warrenty and deductable.

mhdart

26 de ene. de 2013

The service department is quick to respond, makes scheduling my car for service easy, and completed the work on the car quickly and accurately. I would recommend this service department and will be back for future maintenance and repairs.

kkelunia

22 de ene. de 2013

Service was quick and they performed everything necessary in order to fix my vehicle. I would recommend this dealership as well as the service department to anyone.

sotact3

22 de nov. de 2012

We needed to get financing called left message that we were waiting to hear back from my credit union. When we got approved about an hour later I called back, they sold the 2003 Ford escape the nite before. They never asked for deposit. We won't go back and will be sure my family and friends don't either.

cbfri

6 de ago. de 2012

Employees and owner are unethical and unprofessional. Sold me a vehicle with damage and tried to cover it up. Owner and his employees give different answers for the same item.

kirkw01

12 de jun. de 2012

Well, where can I begin? The new 2012 Chrysler minivan nearly sells itself with all its nice family-friendly features, great horsepower, nice smoothly shifting 6-speed transmission, convenient Nav/AM/FM/DVD/Uverse 3-screen entertainement systems, premium Michelen Tires, 110V AC power outlet, and of course the built-in emergency LED flashlight ... Yes, I guess that we could go on forever about this quality-built, well-designed "family mover". However, this paragraph is supposed to be about the sales-personel and services provided, and why I gave the above high ratings. Mr. John Anderson the lead salesperson, did spend a fair amount of time with us, patiently going through all the car's technological and safety-features, and without a lot of hastle, gave us a very good deal on our doughter's trade-in minivan, as part of a 3-way deal.(The Bolles Team, went far above the call in pulling together this triple transfer, delighting all of us in the process. I was even more surprised when I later learned that other dealers would not have provided the same deal or services.) Yes, my family and my daughter's family highly recommend Bolles Motors and their great staff, for everyone to consider for either a new car, or a used car. I know that you will receive the best possible deal, and the best possible service on your new or used vehicle.Respectfully,Kirk Walworth

Lilfrannie2

31 de may. de 2012

John and the rest of the Bolles team made the experience easy and pleasant! This is my second purchase with John, and he has changed my opinion of what car-buying can be. I wouldn't hesitate to purchase from Bolles again, or recommend them to anyone looking for a Jeep.

ajamaio

30 de may. de 2012

The knowledge and experience makes it pleasure to buy a new car at Bolles Motors and the persons I mention are customer friendly and very helpful. The service department is also very good (Dan Smith) the whole experience was excellent.

rspauld411

30 de may. de 2012

it was a good experience. The salesperson was friendly and helpful, but not pushy. I was looking for a late model used Dodge Grand Caravan with similar features to the 2002 Grand Caravan ES that I currently own. Pat came up with the 2011 Grand Caravan Crew that was on the lot that had most of the features that I wanted and some extras that made it attractive, like the back-up camera. The paperwork for the sale went well, the registration was taken care of and the vehicle was ready when promised.

Robinson549

30 de may. de 2012

We worked with Brian, first, as we were seeking a buy out price. after trying out several vehicles, we decided to use our auto as a trade in. As I said, we tried out several vehicles, and decided on a Dodge Journey Crew, and we are quite satisfied, with our decision.Patrick, has a vast knowledge of the workings of our car, and we felt satisfied, in his delivery of our car.As we are "old" Bolles customers, we always return to the dealereship, as it is a full service operation. I always feel comfortable, with any suggestions, given to me by Bolles employee'sbecause I trust them.