Linda bartalot

19 de oct. de 2016

Brian Bartalot and Pat Furu were awesome. Great dealership made our experience awesome live our new Cherokee Jeep

Doreen Joy Isaacs

18 de oct. de 2016

Won't go anywhere else if I don't "have to". The service staff here are very helpful and Most Important to me, friendly.

Jeremy S

17 de oct. de 2016

From the Seller's Notes from the web post that attracted me to the car:"If you're looking for an used vehicle in great condition, look no further than this BMW 1 series. You won't need to get out your tools for a long, long time when you drive this puppy home. Great condition is one of the most desirable traits in an used vehicle, and this 1 series is the definition of it"Only 400 miles of driving later, I've got a subtotal of $6979.54 of repairs that need to be addressed. Mark Steve the Sales Manager, doesn't seem to think there's anything he can do for me because I live up North. What an injustice!!! I can't believe Boniface Hiers stands by this sale.

Tom & Mary

8 de oct. de 2016

We purchased two vehicles (a Dodge and a Jeep) in two days because of the professional and no nonsense way the sales were conducted. We believe we got the best deal available and didn't have to spend hours playing the games I've experienced at other dealerships.

Kenneth Mustain

4 de oct. de 2016

This dealership has sold me 3 Trucks, a 2010 2013 and 2017 Ram 1500 4X4 Hemi, all by phone and website. Bobby Keeler the internet manager has helped me on the last 2 buys, he is awesome to work with. Best deal, best trade allowance (sight unseen).Cant say enough abouth the staff Management and Internet Crew.

Mariner

29 de sep. de 2016

This is the third vehicle David helped us with, He is pleasant, very knowledgeable and customer friendly. Buying a vehicle often isn't the most pleasant experience but the sales team at Boniface Hiers where very accommodating and gave us a great price. I recommend David Hughes and Boniface Hiers sales team highly!

Jeepmom

27 de sep. de 2016

Spent 3 hours before we walked out. Had a nice salesman who showed us two options that supposedly fell into our upfront told budget "guaranteed". When they came back from the new car manager the price he showed us on the MSRP tag and on his company computer inventory was increased $7-10k as a starting price. When I questioned the starting point, which was over the highest model car when we were looking at a base model, I was told that the MSRP meant nothing that they start higher under their "dealer package". They couldn't explain what that was or why their final sale price on the computer was $10k less. Through all the "negotiations" they didn't listen to what our needs were and just kept extending the loan time frame and not negotiating their price. I had to ask for the keys to our trade in back to leave. The new car manager was condescending and I felt bad for our nice guy salesman who stood there not knowing what to say and having no power to do anything. All the advertising of a free warranty forever that obviously you pay for upfront and I won't even go into the details of that offer.

Martin Scheurer

22 de sep. de 2016

Craig Heirs is the most professional/BEST service adviser I had ever had the opportunity to work with.T h a n k Y o u !!!!

Marv Gardner

22 de sep. de 2016

Great Service! Friendly and willing to go the extra distance to answer questions and explain.

Brett

17 de sep. de 2016

Sales staff was very informative and helpful. A pleasant experience. Will do business here again. Now driving a new Chrysler Pacifica. Thank you David and rest of the team.

Linda Woestendiek

14 de sep. de 2016

Was so overwhelmed by all the options available when I came to look. Even after several days of considering I found I was confusing the options on one vehicle for those on another. Thought the vehicle I ultimately purchased had all options available but later realized that was not correct. Though I asked the sales rep at the time and he confirmed what I thought, after driving away I determined some things were not included that I thought. My mistake as much as his - I should have verified the information myself.

Paul

8 de sep. de 2016

Fast and efficient! No appointment needed and good service

Stonegator

4 de sep. de 2016

My husband and I went into the dealership ready to buy a new truck. We worked with Freddie and in the beginning, he was super friendly. When he brought us the price of the vehicle, we countered with an offer. Freddie went to the manager (I think) and came back. His whole demeanor changed and he very rudely packed up his paperwork and said no we can't do a deal. Then he pushed us out of the office and instead of walking us out or trying to work with us, he just walked to the key machine on the opposite side of the dealership and was visibly angry with us. We drove over an hour to this dealership just to be treated like crap. They just lost a potential lifetime customer who buys new trucks every couple of years for our business.

stealthloader

1 de sep. de 2016

Last November I purchased a 2015 Ram 1500 Crew Cab Eco Diesel it is the most expensive vehicle I have ever purchased at almost $50,000. I figured with spending this amount I would receive the service such a purchase would entail, well I was wrong! Shortly after purchase I noticed dents in my right front fender, these dents are from the inside out & are either a result of a stamping error in manufacturing or something inside the fender pushing out against it. I have asked the service department personnel including the manager about this and they're response has always been they don't have a body shop and will not cover any repair under warranty. They did recommend a shop to have it repaired at but at my expense! Why offer a "Life Time" warranty or use the term "After the sale we serve" if they have no intention or capability to do so. My wife and I are planning on purchasing a new Dodge Journey or Jeep Grand Cherokee to replace her 2011 Ford Escape but will not be buying it here. If when purchasing a new vehicle you also looking for a good service department or a dealership which stands behind what they advertise I suggest you look elsewhere as Boniface-Hiers Chrysler/Dodge/RAM/Jeep does not.

Jan123

1 de sep. de 2016

David and Patrick are the BEST salesmen I have ever dealt with when purchasing a van. They did not pressure me, they worked as hard as he could to get me the price I was happy with, plus because I am handicapped and was have a scooter lift installed in my van, they took the van to Mobility Medical for me and then went back and brought it to my home after it was installed. You can't beat that service.

Daniel Owen

20 de ago. de 2016

We have always been very happy and satisfied with this dealership, from buying vehicles to the servicing and maintenance of our vehicles. Thank you for being there for us.We bought our vehicle from this dealership and have always had it serviced there as well.

Sharon Harvey

17 de ago. de 2016

I was on my lunch hour and Ilona at the service desk got me in and out real fast. She was so helpful. Clay did my work and he was very quick and effecient. Great experience.

New Customer (just relocated to area)

8 de ago. de 2016

2013 Wrangler Unlimited (10th Anniversary Model) had problem with ABS system. Turned out to be a sensor. This fell under extended Lifetime Warranty (Maximum Care) and was handled immediately once i notified of problem. Got bill and was charged deductible. Paid deductible, although i thought was suppose to be slightly less, figured i would review agreement and follow up with Dealer if different then amount charged. Ended up forgetting about it, but received letter less then a week later notifying me that i overpaid and to please find check enclosed. I don't need to say another word.

john

26 de jul. de 2016

Our salesperson was Anthony Wagner. We went in several times and he was always willing to help us. We ended up purchasing a 2015 Jeep Willys Wrangler. Anthony worked with us in getting a price we were comfortable with. He spent a long period of time with us in finding us the right jeep. During delivery, he went over everything until we were satisfied.

L&L

24 de jul. de 2016

Do not go to this dealership. They are liars who will waste your time. On Saturday, July 16, 2016, Anthony Wagner, Quality Assurance Director, suckered us in with an agreed-upon price he had written down on paper and confirmed with a handshake, then went back on his word, with some vague and shifty excuse that the internet price of the vehicle precluded his providing the price he had already offered. Worse yet, they then tried to show us a more expensive model. To add insult to injury, they repeatedly shook my husband's hand while thanking him for his military service. Tommy Taylor, Anthony Wagner, and the person who claimed to be the Used Car Manager should be ashamed of themselves! On Monday, July 18, 2016, I went to Space Coast Honda and purchased a Certified Pre-Owned Honda CRV-EXL. I received excellent attention from Drew Elmen, Dougie Finwall, and Johnny Harmon. In fact, after hearing our story, our next door neighbors went to Space Coast Honda the next day and purchased a new Honda CRV-EXL.

Drwizzo

18 de jul. de 2016

Excellent service and friendly staff. Job completed as described, and on time. Easy to schedule an appointment and they kept me informed on status at all times.

Dean Creller

16 de jul. de 2016

Excellent service. Completed on time and at the quoted price. Will highly recommend.

Big Bob

16 de jul. de 2016

Always fast service dept. Like the fact that no appt. is needed for simple things like oil changes etc!

kristi

30 de jun. de 2016

drove up and there was no line - bonus! got out of the car and was given immediate attention. sat in the nice waiting area, was offered coffee... i was informed that i would need certain parts changed that day, and what i could expect at my next service date - no surprises. total time spent: 25 minutes, or less. that's great in my book. :)

barbara briody

29 de jun. de 2016

The best dealership I have ever dealt with. Great customer service and the friendliest people.

Big Cat

27 de jun. de 2016

Ross was great as usual He is the best service attendant in the dealership.Ross is always professional and bends over backwards to assist and help his customers. He talks politely and ensures you are aware of the service provided prior to and after the repair is completed. Ross is a must keep!!!!!!!!!

SghtMajH

25 de jun. de 2016

I have purchased at least 40 cars in my lifetime. Of all of the purchases to include three purchases from this dealer (this my fourth from this specific dealer location), this was the best experience I have ever had HANDS DOWN! My salesman David Hughes, was the most detailed, patient, helpful and pleasant salesman I have had to date! The store manager Gordon Cramer was both exceptionally helpful and seriously kind and friendly! Even though I was all over the place with what I wanted and was very unsure of what I wanted in the package, they simply walked me through all of my options and even when I was just about to end the experience without buying they were nothing but friendly and very patient and did not pressure me what so ever in what I wanted to buy. Ultimately I was able to make my decision but only because they went the extra mile for me in order to ensure I was both happy and satisfied with my purchase! Honestly, in all of my purchases over my life, I was never able to receive such amazing customer service. In fact, I just recently bought my wife a new car for Christmas from a different dealer (Ford) and I am STILL trying to get issues taken care of after they wrecked my wife's brand new car when she brought it in for an option instal. Which is still not installed correctly after 6 months and endless complaints! Boniface Hiers is hands down head and shoulders above any other dealer in the entire county! Their amazing service makes the other dealers look like rookies! I wouldn't buy another car unless from this dealership! Specifically the owner AJ Heirs, is always available to me for assistance and help! This was the best experience I have ever had.To make matters even better, when I finished my deal, my salesman David Hughes spend well over an hour going over every detail on my new truck. That has NEVER happened before in all of my purchases. David is the best salesman I have EVER had in ANY purchase I have made! He is an exceptional person that really cares about his customers. I am seriously impressed with every bit of the process! I simply cannot say enough good about David or Gordon! Job well done gentlemen!

Basspro47

22 de jun. de 2016

The dealership in Melbourne didn't care that we had a problem. They would not even allow us to stop by to have the computer to check. When we called you Rob said "you come by and we will fit you in and get you back on the road." Your entire staff knows how to treat people. They made us feel cared for. We were on the way to meet our grandkids for a week. Your staff said "we will get you on the road even if we have to stay late????". That is real care and concern. Thank you and God Bless you all.

Jeep Driver

18 de jun. de 2016

Well it was an experience being there for 4 hours for software updates on my new jeep purchased alittle over 2 weeks ago. I want to say how Craig took care of me and told he how sorry that it took so long that each update was an hour long,I could have used some coffee though when I got there at 830 but was not sure where it was at and no one really asked until 2 and a half hours later but oh well over all it was an experience.

Paul

16 de jun. de 2016

Excellent service and courtesy! Very timely and helpful, with no hassle.

Mickey_7

12 de jun. de 2016

Ross was friendly. He took care of my concerns and needs. My appointment was a 10 AM. My car was in the shop within minutes of my arrival. He answered all my questions very professional,

Victoria Boeseman

12 de jun. de 2016

It's always an enjoyable experience at Boniface-Hiers on Merritt Island. It's just no-nonsense service from beginning to end. Excellent service from each individual involved in the work that needs to be done. I wished I could remember everyone's name to commend them;/

Robie Gardner

7 de jun. de 2016

You can count on the Boniface Hiers inspection to identify things that need attention now and things that will soon need attention. Gives you a chance to get prepared for upcoming expenses.

Anthony N. Barone

7 de jun. de 2016

Great customer interaction. always treated with respect and concern about my vehicle. all the service adviser are very curtious and pleasent.

millerjo

28 de may. de 2016

Erin and Bobby and Brian are the perfect team. My new Jeep was waiting for me when I arrived. The process was very professional and painless. This was my second new purchase at Boniface Heirs.Thank you for the great experience.

HappyCustomers

23 de may. de 2016

The team did everything they said that they would do from start to finish. They gave us a great price right off the bat, and delivered the car & it's perfect.I've purchased cars in the past from many other dealerships, and it's nice to find a great group of honest friendly people at Boniface Hiers. They have promised honest, qualified service, & I'm expecting that will be the case.

Jacqueline Arroyo

10 de may. de 2016

We purchased a Jeep Renegade two weeks ago and they were very pleasant, not hassled and able to work with our needs. Customer Service was excellent and we were not dragged into a lengthy exhausting car buying experience as in previous years at other dealers. Highly recommend it.

Ed

10 de may. de 2016

The young man that filled out my repair papers was EXCELLENT I had a recall on my jeep and they did the repair real fast.

Pam

8 de may. de 2016

A sensor on the dash was coming on telling my left rear taillight was out. It was coming on constantly every time I put the brake on and then took my foot off. The first time I took it in they checked out the car and said they could not find anything wrong. The sensor stopped coming on for about a month and then started again approx. a week ago so I can in to have it looked at again. This time they did find a problem and said they needed to order a part and I am waiting for that to come in so I can go back to have it fixed. It seems though that whenever there is a problem they always need to order the part and I have to make a return visit. The check in rep Ross is always friendly and helpful.

John Capua

5 de may. de 2016

Always had great service every time I had been there.

Hulagurl

29 de abr. de 2016

Purchased a Jeep Renegade yesterday. The staff worked very hard to get me the color and features I was looking for. Everyone had a great attitude. I felt like they really cared about me as a person not just a $ sign. Special thanks to Erin and Bobby from the Internet group, Patrick our salesman and Brian in finance. Extra special thanks to the GM MARK for his patience and for taking his time to make sure i got exactly what I was looking for and that I was happy..

Paul Taub

28 de abr. de 2016

I Would Like To Thank Anthony Wagner Very Help Full And Brian Ward From Finance It Was great Doing Business With Your Staff.Thank You Again,Paul Taub

granthrax

27 de abr. de 2016

I have been having my oil changed and tires rotated for 8 years at Boniface Hiers, and have always had the best service with a friendly greeting

Nancy&AustinDuggan

23 de abr. de 2016

Larry and Gordon were the best. Loved how they took care of us. Would highly recommend this store and these two gentlemen to everyone. Financing was a breeze, the person knows his business.

cclark20

21 de abr. de 2016

We recently purchased a 2016 75th Anniversary Edition Jeep Wrangler Unlimited Sahara from Boniface-Hiers Chrysler Jeep Dodge. Our sales person David Hughes was very professional and helpful. He was very knowledgeable of Jeep Wranglers and provided us with valuable information throughout the purchase process. David was low key and we never felt pressured or rushed at anytime. Mark Steve the Sales Manager reached out to us after our initial visit and put together the deal that brought us back to Boniface-Hiers to purchase our Jeep. The deal we agreed upon via email and phone was exactly what we received when we returned to finalize the purchase. The Finance manager Brian Bartalot got us a better rate on our purchase than what we had in hand. Brian was pleasant, efficient and most importantly had us out of his office quickly. Our purchase experience was great and we will definitely shop here in the future.

BlueAvenger

20 de abr. de 2016

So far :) Everyone has been awesome. Ed H. sales - Super patient with my quirks and got me the car I really wanted!!! I just took it in for the first Oil Change, on a Saturday and I was in and out in <30minutes!!! Staff was efficient, friendly and answered my silly questions without hesitation or weird looks :)Thanks EVERYONE at Boniface - Merritt Island!!!D. Isaacs

dalemo

12 de abr. de 2016

Craig and everyone were very courteous and professional. The estimate wait time was very accurate. Providing transportation instead of waiting at there is a plus.

flyingturtle

11 de abr. de 2016

I received an Instant Cash email from KBB-referring me to one of their partner dealers (Bonifac Hiers Dodge Chrysler Jeep) of $18,664 for my 2013 Ford Flex.I showed up and was promptly asked, "What were you looking to get for your Flex?" and I told them I had the KBB Instant Cash Offer of $18,664. They ignored the info and the Used Car Manager did an independent evaluation. After 25 minutes of waiting, the Used Car Consultant returned with an offer of $14,000. They had double deducted for vehicle mileage and given my vehicle a "Fair" condition evaluation. I told the Sales Consultant that this was a waste of time and walked out.2 days later I received a cash offer of $18,000 from another dealership.If Boniface Hiers CDJR is not going to honor (or come anywhere close to a program they are pushing with KBB Instant Cash Value), then they should not have wasted my time.I sent a follow up email to Debbie Terry the Inventory Manager saying that my visit was a waste of time and she did not ACKNOWLEDGE MY EMAIL or APOLOGIZE that the offer was not anywhere close to what I was sent in the KBB Instant Cash Value offer.Steer clear of Boniface-Hiers CDJR!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Richard J Laplante

9 de abr. de 2016

I have purchased several cars from this dealership over the years and take it in to their Excellent Service Department for regular scheduled maintenance. Keep up the good work and continued success!

CEG

7 de abr. de 2016

When leasing a vehicle, the oil changes are required to be done at the dealership. This is fine, except there are no appointments allowed for oil changes. Most folks do not have the luxury of blocking out 1-2 hours for an oil change, and it seems silly they should have to. An "express" lane should be just that...EXPRESS. I understand there are issues with staffing, and that you have no control over how many customers come in for service, but this is precisely why appointments would make sense. I dread using the service department, because I know that even something as simple as an oil change will take up a good portion of my day. Also, it would be helpful if lease customers were told at the time of sale that all 4 free oil changes had to be used within 2 years. (On a 3-yr lease, this rule makes zero sense.) We ended up forfeiting one of our free oil changes because we were never told by the salesperson that they expired after 2 years.

John D Moore Sr

6 de abr. de 2016

Techs are informative and courteous, great service all around. I was able to turn in my vehicle early so I could get on with my day's schedule and it was ready on time.

MACK

5 de abr. de 2016

Purchased a new 2016 Dodge Lariat Truck todayand could not be more satisfied . Anthony took the time time to assist me with mythony Wagoner new trk.

Billtheroofer

5 de abr. de 2016

I have bought 9 vehicles here over a duration of 15 years. I could go to numerous dealers nearby but I choose travel the extra hour in exchange for the excellent service and celebrity treatment. Of course it helps to have the credit worthiness but with a call or text we order the vehicle, it materializes and I show up to pick it up and sign papers in less than an hour. No need to haggle , second guess info, or ask for better finance plans. Currently have 6- Ram 4x4 for business and a new plum crazy 6.4 hemi Challenger that drives and performs as billed if not better. Plan to continue my business here forever and as an added bonus it's a great excuse to visit the East Coast

Sharon harvey

1 de abr. de 2016

I hate car dealerships and the entire experience until I had this one. It was the most pleasurable experience and was so fast and everyone was friendly. David Hughes is the best salesman. He is so patient and listes to what you want and then finds it. The finance manager was so well organized and was super quick. He was very knoledgeable of what we could afford and he did not pressure us into anything but he did explain what he thought was stuff that was needed. I just loved our new car experience. Great job to all.

Chris Lewis

26 de mar. de 2016

My experience with Boniface Hiers Dodge from ordering my truck to the delivery was a good experience. The salesman was courteous and I would happily deal with him again.

Don Brisebois

26 de mar. de 2016

Courtesy and professionalism is how all involved treated me. First time getting work done at the dealership but not the last. Thanks!

NY Yanks 16

25 de mar. de 2016

Very informative with what service my Jeep needed , and upfront and honest , tech's and service advisor was great , what a great team they have there and very clean also! Sincerely D. Hooker

Stan Kline

23 de mar. de 2016

First time using dealership for my Jeep service. Total process from making appointment until completion of service was excellent. Service Tech, Craig, kept me in the loop on what was going on and stayed till shortly after scheduled closing hours so I could pick up the vehicle. Totally happy with the service process. Will become my regular location for service now that we're settled in Melbourne. Thanks.

sharnage

22 de mar. de 2016

Very pleased with the service and and experience. I took my used vehicle that I just purchased in for warranty work and they treated me with great customer service.

Hammer

22 de mar. de 2016

Purchasing a vehicle is an experience some of us do not want to go through due to the pressure and stress of the dealership. My experience was just the opposite. Ed Hennessey and Brian took care of me and believe it or not, it was a pleasure working with both of them. The whole process was streamlined to a point of not hanging out at the dealership all day. We did it less than an hour. I have bought many cars in the past but this was enjoyable. I also had some service on the new purchase and that also went very well and they are fast! I have recommended the dealership to other MOPAR car enthusiasts telling them about the dealership and service. What I had noticed the most was a wide variety of vehicles which I did not see at my last dealership.Keep up the great work and service. Thank you

Amberrut

22 de mar. de 2016

Bobby was ready to help and sell us a car no matter what it took! Super friendly and extremely knowledgeable!! I had a not so smooth experience at the Boniface in Melbourne so was skeptical about these guys. So glad I gave them a chance. The GM Mark was also incredible!! Would totally recommend Boniface in Merrit Island to anyone looking for a smooth buying experience and a great deal!!!

Julyo4

18 de mar. de 2016

all scheduled work was accomplished in less than two hours, and I was able to purchase a pink Jeep baseball cap for my wife in the Boniface Hiers Chrysler Dodge Jeep RAM parts department

rschepperle

18 de mar. de 2016

Tommy the salesman was very helpful and professional. However, we had a situation in which he made a mistake and identified the engine size as a 2.4 instead of a 2.0. I did not recognize this until after i returned home after the purchase. The next day, the sales manager, Gordon, immediately addressed this situation in which Tommy owned up to his mistake and i was impressed by that. As a result, Gordon made an adjustment on the vehicle price. I feel that this is a dealership that i would do business with again in the future based on how they can take a problem and find a solution. I am thankful Carl John recommended me to do business with this dealership as he has been servicing my dear friend Mark Fontaine for many years. One thing i would like to point out as we financed a portion of this vehicle for my daughter to develop credit, that anyone that served our country that has USAA should be informed that they might be able to help them in the financing their car at a rate our veterans deserve. Any questions pertaining to this survey feel free to call me Rob Schepperle 321-795-7141. Thank you very much.

AEGTAW

14 de mar. de 2016

Anthony Wagner, Juan, Patrick and Brian were awesome through my jeep buying experience.. They made it very enjoyable and smooth.. I was in and out in no time and made me feel very welcomed.

mr.kjs

13 de mar. de 2016

Good quick service had oil change and tire rotation in under an hour.

OurNewRam

12 de mar. de 2016

From Kirk, our salesman, Gordon, the Sales Manager and the Finance Department, we had the best customer service. Being in the customer service industry myself, I certainly recognize diligence, persistence and hard work to "Get The Job Done". We had a delicate situation, and we needed the expertise of the professionals that knew their business. We certainly found it at Boniface Hiers. Their 5 star employees have earned our business for many years to come. I want to especially thank Kirk and Gordon for their patience, friendliness and exceptional attitudes. Respectfully,The Goodin's

Tom02825

9 de mar. de 2016

Waited 2 and a half hours, with an appointment, for an oil change and cooling system service. No updates during the wait. Not happy this time around.

Jeep customer

5 de mar. de 2016

I wanted to work with a dealership that already had a 5 star rating and they did not disappoint. I dealt with them mostly through email and text and a couple of phone calls which is the way I wanted to work the deal. I sent them what I wanted and they special ordered my vehicle and still gave me invoice price. Jeep arrived earlier than expected and they even delivered it to my house. That's how you treat a customer!

sselby60

28 de feb. de 2016

Great bunch of guys. They worked really hard to get me in a payment I could handle.Always friendly and helpful. Would recommend to all our friends.

beep1945

23 de feb. de 2016

Me and my husband have been looking for a suv since nov.2015 we have been to everyone in melbourne, palm bay, titusville, you name we have been there, we ended up at boniface in merritt island to look at the jeep cherokee, Freddie Espinsosa helped us, but when i didnt see the color or one i liked, Gordon Cramer stepped in and offered to find me one, and he surely did he made all the calls called me, i called him back and forth and finally he got me the one i wanted color everything. That man was probably ready to hang up on me i called him so much, even the operator called me by my first name when she saw my caller ID. Freddie was very thorough showed me everything took care of the paperwork quickly and I am so excited with my new cherokee, I absolutely love it. Thank you again Gordon and Freddie. Sincerely Bruce and Marion Kies

redcar11

12 de feb. de 2016

I have had my car serviced with Boniface/Hiers since buying it there. I have been very satisfied with the service they do, very thorough and in a timely manner. I have no complaints at all with the service I always receive. Everyone is very friendly, nice and caring. Thank you.

R Noonan

10 de feb. de 2016

Better than some other times I have had in my more than 60 years buying cars. First time I bought the same model back to back.

Renegado

6 de feb. de 2016

All the folks we dealt with at Boniface Hiers CDJR were extremely cordial and helpful. Gordon, Sales Manager, Eric Sales & Leasing and Brian, Business Manager were very thorough and knew their product very well. They made the process easy by explaining details along the way which made the new car experience much easier to absorb.

yanni61

4 de feb. de 2016

My family and I just bought our Dodge Journey and LOVE it.....Bobby Keeler and the rest were GREAT. They worked so hard to take care of us and we are very happy with our recent purchase...we are already telling our friends about BonifaceHeirs...Mr. Heirs should be proud of his employees...We really liked their ad on TV and the Internet Team was on top of it.... Thanks again to Mary, Debbie, Bobbie and Brian....GodBless......John and Family :):):)

Charles Thompson

31 de ene. de 2016

Service was excellent. This all that is necessary.

Susan Morris

30 de ene. de 2016

Service was fast and I had no appointment. All necessary repairs were explained in full detail and although work couldn't be completed in one day, transportation to my home was provided and my car was ready in less time than expected. Thank you, Susan Morris

jimleeman1

29 de ene. de 2016

Patrick was very friendly and helpful. Answered all my questions clearly and fully. Explained all the features of the new Chrysler. He also gave me a follow up call to see if I was satisfied with my car.

Maureen

26 de ene. de 2016

I was there for a recall issue and Ross got me in and out of there in record time.. I have purchased 5 vehicles from them and will so again when the time comes.

Bruce

26 de ene. de 2016

My salesman Kirk,was very knowledgeable about the car I wanted to buy.I purchased a Chrysler 300.This car has far exceded my expectations in fuel mileage and amenities.I especially like the controls from the steering wheel.It even lets me adjust the inside temperature without my hands even leaving the steering wheel..

Bo & Michelle

18 de ene. de 2016

My husband, kids and I drove over 100 miles, on a Sunday, because of an ad on tv. When we got there Walter worked so hard to get us what we needed at the price we could afford. He was friendly and compassionate about our needs and affordability. The sales manager Gordon and Walter constantly asked if we needed anything as we waited for them to work their magic. We drove out there in a brand new van with peace of mind and not too much more than what we were already paying. We love this place.

Michelle Rogers

10 de ene. de 2016

I love coming to Boniface Hiers Chrysler Dodge. I am only in town at certain times and I always call Craig to get my vehicle serviced and up to date. He is courteous, efficient, and always looks out for my best interest and safety! I bought my Chrysler there and will continue doing business at this dealer. They never disappoint!

Paul

6 de ene. de 2016

Best car buying experience I've ever had! The entire process was quick and very efficient.

Billy

2 de ene. de 2016

Eric was excellent, helped us without being pushy. Some confusion in finance office, presented with documents to sign in strange order causing unnessessary confusion. Would buy from you again but insist on signing sales contract and truth in lending first before any other docs. Alls well that ends well though and in the end was pleased with my deal.Bill

Sebastian

30 de dic. de 2015

I know pretty much everyone that works at this specific dealership. Always professional, courteous, and keep you fully up to date as far as the progress of repairs go.

Jessica

29 de dic. de 2015

We were very pleased with our overall experience! We bought a used car from this dealership from Freddie. He was a great salesman who was honest and not pushy. He was very respectful and friendly. Once we left and drove the car for a little bit we noticed a few things wrong with the car. We called them and they asked us to come in right away so they could fix it. While they fixed it they dropped me and my kids off at the mall and picked us up when it was ready, so we did not have to sit around and wait. Craig was very friendly and Jim (the shop's foreman), went out of his way to squeeze us in and accommodate us! They fixed the problems right away and quickly without any problems or questions and no fees included! They went out of their way to make sure we were satisfied customers!

Liz

26 de dic. de 2015

This purchase was a Christmas gift for my daughter, and she loves it! The dealership offered me a fair deal, and worked with me in a friendly manner. Warranty for life is a very good thing!

Harlan Harrell

24 de dic. de 2015

Required service was performed expertly and on time. Nice waiting area.

rkr

23 de dic. de 2015

I am totally satisfied with this visit, since there was no expense to me. I had the steering wheel wiring recall repaired/replaced. I called in the morning and was given an appointment in the afternoon and I was in and out in a flash. Thanks again.

Chet

21 de dic. de 2015

Recently, I had the misfortune of embedding a piece of sheet metal in one of my tires late on a Saturday... I called Boniface Hiers service department and, although it was 30 minutes from closing, the manager agreed to have a look at it.... The tire was repaired and I was on my way within an hour... Without this assistance I would have been, at best, without my RAM 1500 truck for the weekend...

Kris

20 de dic. de 2015

Everyone was absolutely AWESOME AND PROFESSIONAL!!! Everyone was very knowledgable! Rob knew everything there was to know about Jeeps and made it easy to figure out all the things we wanted to do to our Jeep.

BSierra

19 de dic. de 2015

The team at Boniface Hiers is OUTSTANDING. I dislike buying a vehicle because I have had very bad experiences. The time prior to this it took 3 hours to agree on a purchase price and process the paperwork what a nightmare. This time I was greeted professionally but very friendly from the moment I walked through the door. Erin Leporacci, Internet Sales Consultant greeted me when I first arrived. She is very friendly and personable. I want to commend Freddy Espinoza (salesman) for his dedication to detail, professionalism and friendliness. He even insisted on driving with me to return my rental car. In addition Gordon Cramer, the sales manager created a comfortable purchase experience. Agreeing on a purchase price was seamless and I couldnt believe we were done basically in an hour! I highly recommend Boniface Hiers and when Im ready to purchase again, I wont be wondering around town to other dealerships. I know exactly where Im going.Boniface Hiers!

FredOne23

18 de dic. de 2015

Fast, friendly service. Would not have made comment on following, but you asked. Almost 4 decades working with Caterpillar Dealers respond to new demands, does cause me to have critical eye:Facility is showing its age. Parking, access and egress is 1960's. Needs attention. Just relocate some of the backlot cars??Waiting room is functional at best. Not comfortable, poor chairs, no coffee - visit other dealers.Not suggesting tear down old facility -- just refurnish, get organized & clean up.$50 added fee for synthetic oil for what I was sold would be FREE oil changes... This was one factor in deciding on AWD Chevy for grand daughter for commute to Illinois State. $50 for FREE oil change just seems tacky.Fred Ozment fozmentatcfl.rr.com

csmith

10 de dic. de 2015

Smooth transaction start to finish went off without a hitch no pressure knowledgeable very helpful and courteous staff the best car buying experience I have had yet.

Babette

10 de dic. de 2015

Always made to feel appreciated here and always meeting my needs.

Shannon Laughrey

7 de dic. de 2015

David Hughes took the BEST care of me!!!!! My needs were met beyond my expectations! As a single mom of four walking into a dealership to buy a vehicle is very intimidating, but David took that right away and made me feel right at home at Boniface Hiers. I have no reason to go anywhere else but Boniface, I am a customer for life!

Tommyj

5 de dic. de 2015

Had the truck picked out, showed up and was met by Ed, we got right to business, I was using a trade as a down payment, the used car manager ( can't remember the name) low balled the trade ( his job), we worked out a deal, not the best for me but OK. Well anyway this guy told me the truck was going directly to auction and he was going to loose on this deal. Well the truck is online today for a considerable amount more than he told me. He did his job well, but he lied to my face. Good place if you are going to make a deal without a trade.

Lu Glaubitz

5 de dic. de 2015

Good,wish I could get warranty service in Melbourne on my Jeep instead of driving up to Merrit Island.

Jason D.

5 de dic. de 2015

I bought a beautiful 2015 Dodge Durango Limited. I love it, but I had some minor factory issues (leather seat had a couple of small chips in it, and other small issues like that). I took it in and the manager, Gordon, gave me the VIP treatment. I expected to be treated like I was nit picking, but Gordon understood where I was coming from. I can't say enough good about this guy. He was simply amazing. He handed me off to Ross in the service department. Ross was very helpful and got me a nice rental car although I hadn't purchased any sort of additional warranty support. He ordered the parts and had my car back to me in a couple of days. Their handling of my issues ensured that I will be a customer for life.

Ed J.

4 de dic. de 2015

I'm new to the area and needed to establish a service relationship with a Chrylser dealer for my wife's Town & County mini van. This was my first time at Boniface Hiers and it started out great, but concluded pretty rocky, then the next day - AWESOME FOLLOW-UP!!I run a professional services firm so I understand the value of customer feedback. As a result, I made my dissatisfaction known to the folks at Boniface Hiers. This afternoon I received a phone call from the Boniface Hiers Service Director and he was all about performing service recovery. He addressed my experience in a very professional manner and offered a resolution that I exceeded my expectations. These guys take customer service seriously. The service director even followed-up with an email - that's a belts and suspenders solution to me.Look, based upon their response, I'm guessing that my experience was just an isolated incident.Talk about turning a negative customer experience into a positive one. In the end, the problem doesn't matter, it's how Boniface Hiers responds to it. They won me back.Give 'em a try, I bet you'll be pleased.

Luis & Mandy

1 de dic. de 2015

I've dealt with more new & used car salesmen then I can even begin to count. Something about most of them makes my spine cringe when they converge upon you like vultures the second you step foot on the lot. However, with Boniface Hiers, I had the absolute best (dare I say fun?!) experience I've ever had buying a car. It all began with Kyle. He was the most honest, kind, and accomodating person I've ever come across at a dealership. The first day we stopped by I was definitely not planning to buy. I'd made a list of cars to test drive before making my final decision, and Jeep was on that list. I made it clear to him up front that I was strictly there to browse/test drive, not purchase. Most salesmen would have instantly tried to pressure me into changing my mind or simply moved on to the next customer. Kyle, however, let me test drive several different models, answered all my questions, and never once made me feel as if I was wasting his time. When it came time to leave, the Manager (Mark) came out and thanked me for stopping by - I was completely taken aback because most managers aren't interested in even looking at you until the car has been chosen and negotiations have started. I did go on to many other area dealerships, but none compared to the jeep I'd driven the first day - and more importantly, I was never treated as well as I'd been at Boniface Hiers. Needless to say I wound up back where I started and even though they're a high volume dealership, they remembered me, the car I was interested in, and were absolutely fine with me repeating the test drive process. I wound up buying that day, and every single person I dealt with (from the manager to the finance guy & everyone in between) treated me with dignity, respect, and never once talked down to me (sadly that happens way more than it should since I'm a women). After some interesting back and forth, we met at a price I was comfortable with - however, the car I wanted with the options I needed wasn't on their lot. They took the time to call all dealerships within a 150 miles until they found my perfect car (meaning they had to take extra time to work out a trade with another dealership AND make the drive to get it! 4 days later I'm STILL amazed at how hard they worked to make me happy. Kyle honestly deserves his own paragraph full of praise - he was a total rock star, but then again, every single person I dealt with from management (Mark & Gordon) to financing (Ernie) to the business manager (Brian) - hope I got those titles right - went so far above and beyond anything I'd expected or experienced prior, that it all sort of seemed surreal. I love my new Jeep & I love that I've found a local dealership that I can put my trust in & recommend to friends. In case the guys at Boniface Hiers ever check this page out, thanks to ALL of you - I know I wasn't the easiest customer to deal with, but every single one of you were AMAZING. Thanks for making the whole process smooth, easy, and most of all, entertaining.

bahamamama

1 de dic. de 2015

I purchased a 2016 Chrysler 2000. The employees I dealt with were very professional and knowledgeable. I enjoyed the friendliness of Ron Wagner and Brian Bartolat.

Scott Pikus

27 de nov. de 2015

In and out in record time. Everyone was great. I'm

Jeepscape

24 de nov. de 2015

I purchased a New 2016Jeep Wrangler Unlimited. Friendly staff informative salesperson great manager.everyone trying to help make the process as smooth as possible. Rob Resse the sales person was especially helpful in giving me information on various options on the jeep.

Marjorie Clericuzio

18 de nov. de 2015

The Service writer created a situation that had to be referred to the sales manager. I am a repeat customer. I would hope that the service writer "Ross" would be spoken too.

Richard Hutcherson

18 de nov. de 2015

Always have good service here and really appreciate Lana who is very prompt in helping us and servicing our car.

Lionel Cote

16 de nov. de 2015

Since purchasing my 2013 Dodge Truck Hemi Larrimie I have been very satisfied with the service I have experienced. Since this is my second Dodge Truck and I have experienced other dealers Boniface-Hiers is clearly superior. Craig in the service department along with Heather do a superior job. I would also mention Mr Hiers who does an incredible job with advertising. You have great sales personnel even to Stafford in detailing who does a superior job.

sebpdjp

14 de nov. de 2015

There are always many sales representatives available and are all friendly and willing to help, even when not the one you are working with. This was our second purchase in the last year with Ed Hennessey and he is thorough and willing to spend time with us making sure we leave happy. Gordon Cramer the sales manager was also very knowledgeable and helpful in our transaction.

Minimouse

11 de nov. de 2015

Very courteous and very helpful, taking into consideration our wants and needs in a vehicle, Mr Anthony Wagner exceeded our expectations for our next vehicle. The 2015 gray Dodge Grand Caravan is more than we expected . Bryan Bartalot made the contract paperwork as pleasent and easy as possible. We have bought three vehicles since 2005 from Boniface-Hiers. All services have always more than met our expectations. Thank you all for your service to us.,Harry & Carol MartinRock ledge, Fla.

LKC

9 de nov. de 2015

I gave this rating because while I wasn't happy in the beginning, they quickly recognized the issue and worked to resolve it -- including giving me the space to consider other options. When I made the decision to go back in and purchase the car, they were very kind and welcoming. I appreciated that.And now, I am very happy with my new car.

CR

8 de nov. de 2015

This was a very pleasant experience all throughout, from the test drive through the purchase the process was professional and expedient, could not have asked for a better car purchasing experience.

KrB

26 de oct. de 2015

Purchasing a vehicle was a great experience. People were timely and professional and you received the service you would expect.The service department is a different story. Trying to get an appointment is a frustrating process. No on responds to your online requests for service. I have sent several emails in the past with absolutely no response. I recently called the service department and received a busy signal I was asked to leave a message and someone would get back to me as soon as possible. Just like the website, no one has contacted. They talk a good game, but cannot produce the service provided in other departments. This area is broke and there is really no sincerity when it comes to customer service. Get someone that really appreciates their job and wants to provide good service. I'm still waiting to get someone to respond to set up an appointment. BTW their express line service is slow and it is better to set an appointment. You'll get out of their quicker if you by pass the express line.

Ram Truck Owner

25 de oct. de 2015

Service Lady is AWESOME. She is very dedicated to her work.

minivanowner

24 de oct. de 2015

We came in to take a test drive of a Dodge Grand Caravan. Bobby took us for a test drive then we looked at there inventory not quite what we wanted. Bobby looked up other dealers inventory's to find us one equipped with what we wanted found one but when he called to confirm the transaction they had just sold it. He found one about the same we decided it would be great agreed to buy this one. The dealership had agreed to go pick it up the next day have the van cleaned up ready for us to pick up. They delivered on that minivan. We came to pick it up the minivan was out front ready to go. We really like our new Dodge Grand Caravan getting use to it. All in all I would recommend Boniface-Hiers Chrysler Dodge Jeep RAM to anyone for a new or used car they will treat you right. Thanks to Bobby's great costumer service we got what we wanted at a good deal too.Thank You, Embry

Jennifer78

23 de oct. de 2015

My experience with boniface is 5 star, I find my new dodge grand caravan R/T with the right price. I says thanks to Bobby Keeler for everything, really great and honest salesman.

skycop

22 de oct. de 2015

I bought a new 2015 Jeep Wrangler and it was due for one of 4 free oil and services. I brought it in and in a very short time it was done. Nice Job Guys!

Lori Kass

19 de oct. de 2015

My overall service here has been great! Very professional and very helpful. I will not buy a car anywhere else again! Thank you KIRK.

Roaster Boy

18 de oct. de 2015

I have none AJ Hiers for over 25 years and his store has always been consentant ,Polite,reasonable time for service and work was complete.

Sandimarie

5 de oct. de 2015

I had a great experience with Kirk Gordon and Brian the finance guy he was awesome and I felt he went out of his way to find me the best available financing and I was happy with the outcome. Kirk and Gordon were great about accommidating me with all my needs and wants. I highly recommend this dealership.

Johnb

30 de sep. de 2015

You took care of the problem in a professional way, thank you. You kept me informed and answered all questions, keep up the great work.

Alfredo

24 de sep. de 2015

I am very happy with my experience at Boniface I got a great deal and a warranty for life. If you need a vehicle in Florida you must check these guys out. My sales man was Rob. I was so happy I went back 3 weeks later and bought my Wife another vehicle. Thanks guys keep up the good work. A+

Richard

21 de sep. de 2015

Went in for an oil change. Went through the non-appointment service line.

Charles

21 de sep. de 2015

Wrong part shipped in for repair. Once right part was received vehicle was fixed and I'm very happy. Service department is joy to work with and the fast lane for oil changes is great. I drive from Vero Beach to service my car at your dealership

john smith

19 de sep. de 2015

Staff was great worked very hard to give me best deal. They Went out to another dealer to get me color of car I wanted.

James scheiner

12 de sep. de 2015

Kirk did a fantastic job selling us our first Jeep Wrangler. He made our visit so easy and friendly. I will definitely come back to your dealership just because of kirk! The managers treated me nicely. And I didn't feel pushed into buying. I was given more then my trade was worth and given plunty of information on every feature the jeep has.

Jeep2015

12 de sep. de 2015

Never felt pressured always had answers I needed and as far as I'm concerned bent over backwards for us to make sure we got what we wanted. Purchased a Jeep Grand Cherokee summit and could not be happier. Thanks for making the experience enjoyable and with no stress what so ever. If anyone needs to buy a vehicle and wants good service provider polite and profesional service then you need to go to boniface heirs merritt island fl

charger08

12 de sep. de 2015

Recall r25 and oil change with leak around filter and rotate and balance. New gasket installed to handle leak. Airbags repaired/ replaced without destroying dash or steering wheel. Completed quickly. No problems or added costs.

chuck

11 de sep. de 2015

great experience long paperworkclean placepleasant peoplehorrible coffeea lot of choices to pick from on cars and trucks and jeeps and vans

Maurer10

10 de sep. de 2015

Do not buy here! Gave me wrong car. Wrong price. Expect me to pay difference for their mistake! Didn't send information to credit union so had to do all that. To long of a story to write on here. Never received any sort of compensation for all the issues. Would love to speak to owner of dealership. Will never buy here again and I tell everyone I meet about this experience.

Mrs G

9 de sep. de 2015

Ross was able to process my entire service in about 45 minutes of my appointment time. I was out of there in no time. This company treats their customers great. That's why I travel all the way from Orlando to get the work done here.

smmesq

9 de sep. de 2015

Craig Hiers and the others at the service department are true professionals. They know your time is valuable. They are always attentive to and considerate of your need to get on with business when you have to have service done to your vehicle. Efficient and effective.

Nathan

7 de sep. de 2015

Great sales people. Very friendly and knowledgeable. My salesperson went out of his way to assist me in all aspects of my buying process. I will continue to use this dealership and will always recommend them to family and friends.

Ronalee Thatcher

31 de ago. de 2015

As always great service! They are so friendly and explain everything so we'll. It's a pleasure going there!

T&Cdriver

31 de ago. de 2015

Check engine light activated on weekend-readout indicated #4 cylinder misfire. Took vehicle to dealer Monday AM. Was leaving Tuesday for shows in Wisconsin & California. Dealer responded to situation and repaired vehicle in 24 hours as opposed to 48 or 72 hrs. Made both shows ON TIME. Just returned home after this 20 day 7000+ miles trip and vehicle performed flawlessly

cary bermingham

30 de ago. de 2015

excellent service very friendly people very well run organization dealership very clean!

Npnelly

29 de ago. de 2015

Went in just shopping for a new challenger. Our salesperson Ed Hennessy was a great help! He was able to find a black one that matched our specifications. Everyone was nice and the price was even nicer!!!

slerner1

13 de ago. de 2015

Had a R40 recall nothing else needed to be done. I was in and out in 30 minutes. There is nothing else to say, a 25 word minimum is redicules, and a waist of time, and effort.

Tom Benson

10 de ago. de 2015

Service has always been good here. Buying process could be better, average at best.

RICHARD

4 de ago. de 2015

Great buying experience for me once again. The RAM 2500 is an awesome truck which complements the dealership.

Smokn33

27 de jul. de 2015

Quality staff. Rob made our buying experience pleasant. He is knowledgeable, kept us informed and secured us the car we wanted for the price we wanted

Stan Lerner

26 de jul. de 2015

This is the second car I have purchased from Boniface-Hires, and everone there was helpful, and worked hard to help make this a pleasant experence.

hotrod27

26 de jul. de 2015

This was my first visit for service after purchasing a 2011 Challenger and I was treated very well by Craig. look forwar to workong with him in the future. fast and efficient service.

TMDF

21 de jul. de 2015

I recently purchased a new Jeep from Boniface-Hiers. I worked with Rob Reese who was very knowledgeable about all Jeep vehicles including the Renegade that I bought. He kept the stresses of car buying limited and did everything he could to help me drive home in my new vehicle. Each member of the Boniface-Hiers team contributed in making my family and I walk out of there with smiles on our faces. I could not have been more pleased.

Mine G

12 de jul. de 2015

Freddy took great care of me and did a good job representing me with management and finance to get me the deal I wanted while making sure a fair profit was made. Very happy with my experience and will definitely recommend B-H Jeep to my friends and family.

Timothy Gilliam

11 de jul. de 2015

Dealership has always been very great to me and very nice.

Daniel Owen

10 de jul. de 2015

Main reason for driving 40+ miles for service on our vehicles is Craig Hiers (Service Writer). He is very dedicated and helpful. If he wasn't there we probably would have our service done closer to home.

Tom02825

10 de jul. de 2015

They fixed my primary electrical issue complaint, but I asked for the wipers to be replaced. Afterwards, they said they weren't replaced because they were fine. They weren't fine and streak. I had an issue with them in he rain the night before streaking in the dark with heavy rain. They didn't change them. I just took delivery the day before. I know when a wiper needs to be replaced I'll have to buy my own after just buying the vehicle.

Floyd R.

7 de jul. de 2015

I've been taking my Magnum RT to Boniface-Hiers for servicing for 10 years now. I've always been pleased with the service, straight info, and the quality of the work. I don't know what I will do if Craig ever leaves.Thanks, team!

skatercocoa

6 de jul. de 2015

the service department took there time to evaluate the problem with the r rear brake and took good care of me with fast service and good customer relations thank you!!!!

Dawnclanton

30 de jun. de 2015

Thank you so much to all of you guys,,you all went way beyond to help my husband n myself to be able to get our new dodge colt ,,which we have never had the chance to own a new car before,n i,am truly greatful to you all thanks again for the help,,n we will never go anywhere else but ur dealership. Thank you John n Dawn clanton

Candice

11 de abr. de 2015

Jim Moran and Ross Smith from service is AMAZING!!! Super nice people, Super helpful, Got me a rental car to help me and my family out for the day. I would come back and do business with them again!Rob Reese from Sales department is AMAZING. You want a good sales man go ask for him!!! Will bring my Jeep back

dvercek

12 de mar. de 2015

Excellent Job!! The sales process and adding the running boards was flawless. Great Job to the whole team from sales to management to financing. Thanks for a great experience. Dan Vercek

marjorie pace

25 de feb. de 2015

employee attitudes toward customers especially when they have mades a mistake no one is perfectthat is why they put erasers on pencils. kindness and a smile goes a long way!!!!

Jeff Abbott

14 de feb. de 2015

A little bit expensive for filter and differential fluid. Understandable but being a mechanic , I could do it cheaper. I do want to keep the warrenty intact.

Dan Owen

10 de feb. de 2015

Boniface/Heirs is always on top of any service that is due to our vehicles and sends us reminders of what is due and the service that is needed and/or required. We feel very confident with the service we receive. They are also do not pressure us into anything we do not want, they do tell us if they find a problem and show us exactly what the problem is and what it will take to fix it and the cost up front, if they run into another unforeseen problem they immediately tell us, so that it is not a surprise at the end of the service trip. We also like the way they handle selling new or used cars. They don't bombard you with 2 or more salesmen trying to sell you a vehicle, like some dealers are prone to doing now days. Thanks

Tom Everett

5 de feb. de 2015

Communication between departments was poor and I was told I could get right in drove over and was advised only one man in service today minimum two hour wait. Situation was fixed by using a different department to do the work and service went out of their way to solve the problem to my satisfaction and did.

Carolyn Griggs

3 de feb. de 2015

THE GENTLEMAN WHO WAS THE COURTESY DRIVER THAT DROVE ME HOME AND PICKED ME UP WAS EXTREMELY NICE AND POLITE. HE SAID IT WAS HIS FIRST DAY TO WORK HERE. HE WAS REALLY THE ONLY PERSON I HAD MORE THAN A COUPLE OF MINUTES CONTACT WITH. (THE GENTLEMAN WHO TOOK MY KEYS AND THE LADY THAT WORKS IN THE CASH OFFICE.) BOTH OF WHO WERE POLITE AND EFFICIENT. I CHOSE TO PURCHASE MY 2013 CHRYSLER FROM THIS DEALERSHIP MOSTLY BECAUSE OF THEIR LOCATION (LESS THAN 4 MILES FROM MY HOME). AND THEY ALSO HAPPENED TO HAVE A COLOR I LIKED IN STOCK AND AT AN ADVERTISED PRICE WITHIN MY BUDGET, THE SALESMAN NEVER HAD AN EASIER CUSTOMER, I POINTED TO THIS CAR AND HE OFFERED TO GET IT OUT OF THE LINE SO I COULD DRIVE IT. I TOLD HIM NOT RIGHT NOW , THAT I WOULD BE BACK TOMORROW. YOU KNOW THE SALESMAN'S "OLE BEBACK CLUB". I WAS TIRED HAVING BEEN TO TWO OTHER CAR LOTS. ONE OF WHICH HAD WALKED ME OVER GOD'S HALF ACRE LOOKING FOR A CAR I HAD CALLED ABOUT AND THE OTHER DEALER WHERE I LIKED THE CAR , BUT THE DEALERSHIP WAS MOVING MILES FARTHER FROM MY HOME AND THAT WAS A TURN OFF FOR ME, EVEN THOUGH I HAD HAD VERY GOOD SERVICE FROM MY 2001 ELANTRA FOR 12 YEARS. I CAN ONLY HOPE THIS 200 CHRYSLER GIVES ME THE SAME SERVICE. SO FAR I LOVE THE CAR AND THE WAY IT DRIVES.

sprather

3 de feb. de 2015

OUTSTANDING EXPERIENCE,QUICK AND FRIENDLY SERVICE FROM EVERYBODY I DEALT WITH.WHEN THE TIME COMES I WILL BE BACK.THANKS TO ALL I DEALT WITH.

D. Younger

30 de ene. de 2015

I brought my 2014 Cherokee in for my free oil change. All of the service people I spoke with were friendly. The work was completed and I was satisfied with the service I received.

cornerl

26 de ene. de 2015

I started to search for a jeep in January to purchase in March. I found one I loved and my sales rep (John) was such a no pressure sales rep I decided to purchase it early. He was friendly and it was a pleasure doing business with him. The rest of the staff was very open and friendly as well. I have probably purchased 15 cars in my life including my childrens and this was definately the least stressfull dealership thatI ever associated with.

Michelle rogers

14 de ene. de 2015

Craig always provides such personalized service. His follow up and on time delivery make me keep coming back!

Larry Nelson

12 de ene. de 2015

Very professional and courteous. I will gladly recommend to my friends.

drward

24 de dic. de 2014

There's a hometown feela recognitiona sense that you and your needsare being looked out forI responded to quality of work as {good} cuz had to bring car back 5 timesto get two separate issues where warning lights kept coming on fixedCraig Hiers was instrumental in helping to make my decision to purchase a yearprior much easier than it would have beenwithout his input and fairly stress freeand it was due to his communicationstyle and my sensing that he was in earnest looking out for me

John Garcia

23 de dic. de 2014

I would highly recommend Boniface to anyone, they made you feel right at home and like a valued customer. A friendly staff with vast knowledge on the vehicles they're selling

bmenzel

9 de dic. de 2014

The service was great. We will be back! The reception from employees was cordial and the work was completed timely and without drama. ThanksBob & Edie Menzel

Pam hilton

8 de dic. de 2014

Our Chrysler convertible would not turn over so we had AAA tow to Boniface at night, then got there by cab in the early morning at 6:30 am, and was greeted by Steve who opened early for us to sit and wait for the service dept. Watched the Orion launch from the parking lot since that was the reason we had come to town. Steve made us coffee. Later we got a ride to have breakfast when the courtesy van was available. Later we got excellent service on our car - new battery since under warranty and checked all the systems which were ok. This was the best experience meeting the kind and helpful people at Boniface. They are the best!!!!! We are from the Boston area and this was an experience to see what a great service department is like.

Chet Marchiel

7 de dic. de 2014

I brought my RAM 1500 pickup for it's regular maintenance. It was done quickly and I spent less than 30 minutes waiting...

Tom Howard

3 de dic. de 2014

Mark-up on Grand Cherokee was less than optimal. Dealing with salesman and dealership was excellent.

Mike K.

26 de nov. de 2014

Have been doing business here for 20 years. Boniface is as good as it gets

Richard

22 de nov. de 2014

Plan ahead by using internet, Boniface still best dealer in Brevard County

rich6335

22 de nov. de 2014

Bobby Keeler Bobby KeelerHe's the dealer and a wheeler.Shopped around all over townBeat em up to get em down$$Driving down the road todayin my new JEEP we pave the way!Happy Thanksgiving.

BILL

19 de nov. de 2014

KNOWLEDGEBLE & HELPFUL SALESMAN. SINCE THIS IS OUR 2nd NEW CAR THIS SUMMER IFEEL I CAN SAY LIKE MOST DEALERS THERE ARE SURPRISES WHEN THE PAPERS ARE ON THE TABLE, I WALKED OUT OF 2 OTHER DEALERSHIPS AT THAT POINT. WE CAME TO A COMPRIMISE AND WE BOUGHT THE VEHICLE.

LST

7 de nov. de 2014

I had a great car buying experience at Boniface on Merritt Island. Very friendly and helpful staff from beginning to end.

danny.brown.142

31 de oct. de 2014

This dealership exceeded my expectations. Everything from our conversation to purchase to deliver of the vehicle was very smooth and fast. I am very please with Boniface Hiers Chysler Dodge Jeep Ram and so will you! 5 Star!Leroy D BrownAugusta, Ga

Patrick and JoEllen Murphy

28 de oct. de 2014

Kirk was extremely helpful from the first time we met him. He never pressured us, never bugged us with phone calls or e-mails, and he understood the variety of things that had to happen before we could purchase a new truck. He was/is extremely knowledgeable about the product and encouraged us in every step of the process. Only bad thing about the whole truck buying process, we're moving to Tennessee and will be unable to continue our relationship and participate in what we know to be one of the best car dealerships in Central Florida. thanks, Kirk for your help and dedication.

Bonny Caldwell

24 de oct. de 2014

I thought the dealership was very courteous. They made sure that the vehicle we purchased was thoroughly cleaned before giving it to us. I also like that the salesman helped me to set up my SYNC system with my phone.

steve.gwiazda

21 de oct. de 2014

service was prompt, I did however watch the tech-from the drive & noticed 3 items that were NOT checked, the tire pressures & the Diff. fluid, door hinges could have been lubed. Also a VERRY GOOD idea is to NOT tighten-up the initial lug, as doing so can bend a wheel, the lugs should be "snugged' tight & then properly torqued with the vehicle on the ground. Even though this was a "free" LOF it would be still be appreciated to check ALL things.

Esteelauder

18 de oct. de 2014

Woman at express oil change counter. Very professional, and knowledgeable. Answered all questions, Signed me up and entered me in cue. Followed up when my truck was ready and also checked me outAs cashier was not available.sorry I didn't get her name.Again happy experience. Thank you

Moey70

16 de oct. de 2014

When I picked up my car a man named Jim went out in the pouring rain to bring my car into the garage some didn't get wet. I feel that he went way above my expectations. I feel he should be recognized for the excellent service he extended to me.I have had a great experience being a customer at BonifaceThank you Maureen

Brent

25 de sep. de 2014

My appointment was quickly arranged and executed the same day. I was in and out of the dealership within 45 minutes. Everything was handled efficiently.

jjscholar

21 de sep. de 2014

I just wanted to say that my experience with the service department of Boniface-Hiers Chrysler Dodge Jeep RAM was great. I would recommend the Boniface-Hiers dealership to anyone who needs his/her Dodge repaired. I had to have my tires on my 2013 Dodge Dart looked at on September 20, 2014 because I noticed that my left front tire had been losing air pressure. I needed to get the problem taken care and I was not sure if I could get my car looked at because I was unable to set up an appointment in advance. But, that was not a problem. The service department actually looked at my car first thing. The mechanic was able to show my the problem in less than five minutes after my car was brought into the service bay. I was lucky that I had taken my car in when I had because it turned out that my left front tire had a nail in it. I was then given a reasonable price for the repair. My front left tire was repaired in less than 30 minutes. Overall, I was very satisfied with my experience with Boniface-Hiers Chrysler Doge Jeep RAM. I am so glad that I have a great Dodge service department located less than six miles away from home...

Gary Parker

12 de sep. de 2014

So far service and buying experience has been very painless process, waiting to see if the life time warranty with the 100% parts and labor is what they say it is.

EliteMarineGrp

10 de sep. de 2014

Great all around experience, Brian Hubble, Brian Bartalot and Larry Waughtel were very personable and extremely knowledgeable. They didn't play games and even stayed an hour late to close up the deal. We were referred by Michael Durkin from their sister infiniti store and are very happy we made the trip up there. I highly recommend you go see these guys if you are in the market for a new or used vehicle.

Cliff

5 de sep. de 2014

Still working Monday through Friday so having Saturday dedicated oil change services with its light inspection is really convenient.

Shunter101

4 de sep. de 2014

Overall experience was good. Just one person there that was not what I'd call nice or friendly. Yes, I will continue to use your Service Center again for any future visits.

Roger Hill

30 de ago. de 2014

Good customer service. I haven't had any issues with this dealer. Appears to do what they say. Have not had any major repairs.

B.J. Greenwell

30 de ago. de 2014

Nice selection of vehicles, friendly personnel.

Lionel cote

29 de ago. de 2014

Great team of folks who do a good job.

Nathan's F150

27 de ago. de 2014

I found the exact truck I was looking for online in the morning by the same afternoon I was picking up the kids in my new truck. Larry Waughtel was friendly, knowledgeable and I felt no pressure.

CHARLIE TOMPKINS

23 de ago. de 2014

BROUGHT MY 2014 DODGE RAM 1500 IN FOR A RECALL AND RECEIVED THE TRADITIONAL 1A SERVICE FROM CRAIG HIERS AND COMPANY. THIS TRUCK WAS MY 4TH RAM 1500 PURCHASE FROM BONIFACE-HIERS AND WILL DEFINITELY BE MY NEXT PURCHASE SOURCE.

Steve Gwiazda

19 de ago. de 2014

had the wheels balanced & road tested the new Chrysler 200---very nice.

Gertrude B. Sobol

19 de ago. de 2014

I feel very confident with letting Boniface Hiers take care of my car

Carol

17 de ago. de 2014

I was recently vacationing in Cocoa Beach, Florida and developed a loud rattle in my Jeep Grand Cherokee. Fearful that it was the water pump or some other quite necessary part, I arrived unannounced on Boniface Hiers service doorstep in hopes that they would be kind enough to listen to the noise. I am so blown away by the friendliness, the kindness, and the excellent service I received. From the service writer, to the mechanics, the parts manager, the fella that moves the vehicles around...everyone was so good to me and it was truly appreciated. I wholeheartedly recommend Boniface Hiers Chrysler Dodge Jeep!

Mary Holmes

15 de ago. de 2014

They help me a lot. I got the deal I wanted. I am pleased with my car.

simplystevie21

5 de ago. de 2014

Kirk helped me out a lot and so did david.They knew what they were doing and got straight to the point. Thank you! S

D. SCHERER

4 de ago. de 2014

I was taken care of very well your person who gave mw my keys saw that I had a hard time standing and ask for my keys back so he would get my car I told him I was OK and I needed the walk .The check list will come in handy to see what I need next done to my PT. THANK YOU.

savanahrae

2 de ago. de 2014

I bought a 2013 Ram 2500 from Gator Dodge. To say that it was a bad experience would be a gross understatement. Though not the dealer's fault the truck turned out to be a lemon. Gator offered me no help and only what service they absolutely had to. I finally gave up on them and drove 40 miles to Boniface. So glad I did. They have a completely different culture there. From the first day I brought the lemon there until the day Chrysler finally replaced it they were there to help and make the process less painful. And always with a smile and a good word. Unlike my experience at gator where it seemed every time I was there that I heard at least one customer cursing them for one reason or another. I will make that 40 mile drive for this kind of service EVERY TIME.

John

31 de jul. de 2014

Great customer service!!!

Joe Aycock

30 de jul. de 2014

Boniface has excellent service and sale personnel. We have been doing business with Boniface since September 1982 and have always had an excellent relationship with all employees.

Owen family

22 de jul. de 2014

As always it is a pleasure to do business with Boniface Hiers Chrysler Dodge Jeep. They are very knowledgeable, friendly, personable, courteous and helpful with us and our vehicles. thanks,

Barbara Alderman

19 de jul. de 2014

It was the best experience we had on oil change. The outside receptionist was helpful and the oil change was quick. As we had had no coupons sent since the last service, she gave us the price from the last service.Need to have a better selection of magazines in the waiting area and there was no coffee.

Louis Marino

18 de jul. de 2014

Our salesperson was Bobby Keeler. He was fabulous to work with. Hands down, this was the best experience in purchasing a vehicle my wife and I have ever had. Thank you to the dealership and especially to Bobby Keeler!

Richard D. Miller

14 de jul. de 2014

My service was exceptional and I was very pleased with Rob Young's professionalism and personal attention.He's a great asset to your organization and turned an unexpected situation into a pleasure.

Alicia

12 de jul. de 2014

Love my car! Had such an easy and nonpressured experience there!

Anna Parker

9 de jul. de 2014

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steve.gwiazda

6 de jul. de 2014

thorough job by tech. inspection showed further work is required, waiting on approval from after market insurance/warranty contract, once I get the report/estimate I will make an appointment

pharmgator17

6 de jul. de 2014

Bobby Keeler, Michelle, David, and staff made our buying experience effortless. Having a 4 year old, it is difficult for us to be anywhere shopping for extended periods of time. We called on the phone and gave Bobby our exact criteria for each vehicle. We had some pretty specific requests and he met them all! He sought out the vehicles and had them delivered from 2 sister dealerships. We arrived on Friday morning and met with David, signed and drove away in our Avenger and Journey. To my delight, they even tinted my windows! Seem less process from start to finish. Who knew buying a car could be so easy! Thanks for all the hard work that went into making our purchase process so easy. Michele and Mike Graziani

Peter J. Wittnik

5 de jul. de 2014

Courteous & knowlegeable & proffessional

William DeFrancesco

3 de jul. de 2014

Very Very Satisfied with the service. and your staff

Linda

22 de jun. de 2014

Saw the car on line and went right down and was sold right then. Am very happy. Looking forward to my first oil change, on the house.

Joe Dougherty

16 de jun. de 2014

Everything was fine.

Tewfik Abdelkerim

13 de jun. de 2014

fantastic web and telephone purchasing experience

Tom B

12 de jun. de 2014

Very happy with the new car buying experience that I had with them. Great service after the sale as well.

edchunt

12 de jun. de 2014

My wife, Janie and I just moved to Merritt Island Florida on June 1st. We were looking to get back into a Jeep. We had owned a Jeep in the past and really enjoyed the vehicle. We were browsing the lot when a salesman, (David Hughes) asked if he could assist us. Mr. Hughes spent time with us out in the hot sun on a 95 degree day showing us any vehicle we desired to see and answered any questions we had. When we settled on a few Jeep Patriots, Mr. Hughes let us drive one and then we moved inside to start working on a trade for our 2012 Subaru Legacy. Mr. Hughes was very professional, polite and courteous throughout the entire process. Mr. Hughes worked with other staff in the dealership and other resources such as financial institutions to find us the best deal and payment on our new vehicle. We moved on to the next step and met Mr. Brian Bartalot, who helped us purchase an extended warranty package and fill out and sign the forms and paperwork required to close the purchase of the vehicle. Mr. Bartolot was very professional, kind and courteous during the entire process. This experience of buying a new vehicle was the best experience I have ever had buying a vehicle.

LaElKuMa

6 de may. de 2014

My sister & I stopped by this dealership when we were down in Cocoa Beach to bring our parents back to Minnesota. We were unfamiliar with the systems on the Chrysler Town & Country van and your employees were most helpful in showing us how to use the navigation system and also with how to fold down the seats in the way back. We were there on 2 separate occasions and both times your employees were kind and helpful & we very much appreciated it. Our parents have also had their van serviced at your facility and they too gave high marks for the service they received. I would recommend this facility to everyone. Thanks so much- you made the trip back home so much easier.

Bwittnik

22 de abr. de 2014

I had problems with misrepresentation and poor service at another Chrysler dealership that sold me a 2014 Jeep Skyhawk. Dave Cassone at Boniface-Hiers researched and made several phone calls to provide answers to the issues with the towing package on the Jeep Skyhawk. Bobby Keeler sold me a new Jeep Grand Cherokee Limited 4x4 with off road capabilities and a towing package that was capable of towing the weight listed in the specifications.Both sales and service (Bobby and Dave) at Boniface Hiers restored my faith in Chrysler through their care, diligent research and knowledgeable presentation of their products.Peter J. Wittnik

shellynoel

16 de abr. de 2014

The service i received while purchasing my car was great and very Friendly. I would recommend this dealership and the gentleman I worked with Thurman Smith to all my family and friends.

JimnSusan

14 de abr. de 2014

I spent months researching full-size pickup trucks before deciding to purchase a Ram 1500 Laramie Limited 4X4. The money matters to me like most people. Thurman Smith took my wife and I on a test drive and demo'd the Ram for us. He never pressured us and fully answered questions. Over the next couple months, I visited 4 other Ram dealers and probably another 10-12 Toyota and Ford dealerships while testing over 30 vehicles. I kept remembering the Ram and that Boniface-Hiers as a team made us feel like our time and vehicle purchase were important to them. Bobby Keeler and Michelle Parker are true marvels!! I pinged back and forth online finding an exact model/trim, color and options. They worked and worked to find the right truck and they nailed it. They helped me consistently and made the purchase the simplest I have ever experienced. Great communications with two very patient professionals. Honestly, I really like Bobby Keeler and Michelle Parker. I felt confident from start to finish in them and Boniface-Hiers. That made all the difference. Additionally the price was better than expected. Not only did they help me maximize rebates and incentives, we had a trade-in and Boniface-Hiers presented a very fair offer right up front. That was a strike against two other local dealers. When it came time to complete the deal, Brian Bartalot walked me through the paperwork quickly but fully explaining each document and providing all key info. Once again, everything worked right on time, every time. I recommend this dealership for purchase without hesitation. We LOVE our truck! Go see them and let them know what you want.

Italiano1052

12 de abr. de 2014

I have purchased 4 Vehicles from Bobby Keeler, it was a great experince on all of my purchases,,,Whenever I need to schedule anppointment for my vehicle Bobby always makes sure that I am in and out as quicly as possible,,All of the Managers have been great to me and my wife on all 4 purchases,,,We also love that all of our vehicles have a Free Lifetime Powertrain Warranty...We have refered may of our friens to the Dealership also..Great Service always,Top notch Dealership both Sales Dept and the Service Dept,,We recommend Bobby Keeler to anyone who is intrested in purchasing a New or Pre-Owned Vehicle..

PatriciaAdamo

11 de abr. de 2014

Bobby Keeler is the best enternet manger there is . We would diffently recommend him toour family and friends . And we will diffently come back to him.And David Shoeman is a exellent finiance guy there is PLEASE GIVE THEM A BIG FAT RAISE.....................................................................................................................

robertram

10 de abr. de 2014

Boniface Hiers is a great place to purchase your vehicle. Bobby Keeler in sales will get you into the vehicle you want at a great price. They have a full service department and a Warranty Forever program.

Hopkins273

14 de ene. de 2014

We had a great experience buying our 2012 Jeep Unlimited, with Michael Simpson, at Boniface Hiers Chrysler-Dodge-Jeep. Michael kept us informed every step of the way with our order, and was extremely helpful with the whole process. I would definitely recommend Michael and the entire staff at Boniface Hiers to anyone looking for a great experience and vehicle.Mark & Jana Hopkins

dixieglfla

1 de jul. de 2013

7/1/13My 2006 Chrysler Sebring's windows stopped working on 6/28/13. We checked the owners manual and replaced the fuse it said for power windows. Seeing how my top would still function but the windows would not we feared it was in the box controller for the top so I took it to the dealer.Upon being told that it would be $115 for inspection and would be applied to any repairs if needed I agreed to let them look. 2 HOURS LATER the service guy comes out and tells me it'll be another $115 because they HAVEN'T FOUND THE PROBLEM. Now being as I researched this problem for Sebrings, I knew that it was very common and could not understand WHY they wouldn't know right off the bat what it was. A SHORT IN THE GROUND is all he said. When my husband got home from work and I told him what they said, he opened the hood looking for a short in the wiring.(Like they said to look for) He then went into the main fuse box and started pulling out fuses inspecting them. He found one that was out and we went and replaced it. $3.49+tax. IT FIXED THE WINDOWS!! We then went back to Boniface Hiers to talk to a manager and ask why if they did a "full-inspection" was this not found. We asked for a manager and after 30 minutes of waiting, the service guy came back and said "well we did check the fuses but it wasn't burnt then" THEN WHY ELSE DID MY WINDOWS NOT WORK AND WHY AS SOON AS WE REPLACED IT THEY WERE FIXED? They refused to offer any consulation for THEIR mistake and we never did get to see the manager.I FEEL LIKE I WAS DEFRAUDED FOR GOING IN THERE WITH MY 17YR OLD DAUGHTER AND TRUSTING THEM. Even when I asked to watch them, they told me there was "no way for a customer to see the work being done" on their own car. I feel bad for the two other women who were there alone whom I overheard employees come tell there was "several" problems with their cars and they need to keep them for a :"few hours" well at $115/hr, I hope the repair bill wasn't much more! I have no problem paying for a repair to be done, but when you don't even start with the simplist problem it could be, what am I paying for??? I feel that I was preyed upon because I was female and DO NOT RECCOMMEND BONIFACE HIERS TO ANYONE EVER!

Kelli and Eddie

21 de feb. de 2013

Bobby was awesome to work with. He was patient with my husband and i as we were finding the right vehicle for our family. When we showed up all the paperwork was ready to go.

Rea Rae

4 de nov. de 2012

Nice experience. Working with David, my salesman, was a breeze. Made getting the vehicle I wanted simple

ghauge

1 de oct. de 2012

Very pleasant folks to work with....Returning to Dodge/Chrysler after several years with other dealerships. After shopping around I found the very best deal at Boniface Heirs Dodge dealership. I finalized the deal today and drove my new Ram 1500 home. By the way the "Tequila Sunrise" is a great color, Love it. Thanks Guys/////Gary Hauge

SASINS

16 de jun. de 2012

I had prior communication with Bobby, a salesperson dealing with their Internet service. He had everything ready to go on the exact vehicle I was looking for. Everything went fast. Got there by 10:00, out the door with my purchase completed by 12:30 PM. Things got a little slow after the sale trying to get my vehicle shipped but things worked out. Over all happy with the dealership and service provided by Bobby.

thejaranch

28 de mar. de 2012

Mr. Keeler went above and beyond for me. He listened to what I wanted and made it happen. I never felt uncomfortable or pressured which I have at other dealers and would not go back to them. Mr. Keeler also has a wonderful sense of humor that I enjoyed. 5 star!!!!thank youconnie jennings

maryannrothwell

17 de mar. de 2012

I have 2 admit i was alittle untrusting with any dealer, ok alot. But a friend told me that she had the most amazing experience at Boniface Hiers so I knew what I wanted and how much I wanted 2 spend and I also knew that most dealerships could care less about my buget. So i shopped online in fear of meeting this person face 2 face. I found the van that i was interested in and made the feared call. I really wasn't expecting this very nice and very understand person on the other end of the phone. I told him what i had in mind and the type of payment we wanted. He was so AWESOME and called around till he got the best price. The payment was alittle higher than i wanted so he helped me browse more vans online 2 help meet the payment i had in mind. All this time i kept telling my self this is really 2 good 2 be true. This is far 2 easy there must be a catch something this was going far 2 easy. I mean he really cared that i have 7 mouths 2 feed. So we found the van i thought would be perfect for my family. He told me 2 let him continue 2 work on the bank part and he would let me know when he was able 2 work some magic. And magic he worked because not only did he get our payment lower than what we had asked 4 he made the whole experience so easy. I was in such shock that i kept waiting 4 some thing 2 go wrong. I just knew that at any minute he would take the keys back and tell me he couldn't help me. But I was never more wrong. He took care of every thing over the phone. When we arrived at the dealership the van was parked out front and ready 4 us 2 inspect and test drive. He walked us through everything and kept reasurring me everything was done if we were happy with the van all we had 2 do is sign. He really was a GREAT help. Very friendly very understanding and made our experience soooooo painless. I took a sigh of relief when we drove our new van off the lot because it really hit me then that Mr. Keeler took all of the stress out of buying a car and i will refer any one who is looking 4 a new car his way. I can honestly say any future buisness will be at Boniface Hiers of Merritt Island. Thank you so much Mr. Keeler 4 making our experience so AWESOME!!!!

robuf1066

16 de mar. de 2012

I repeatedly called and worked with Bobby for an out of town sale. He and Boniface-Heirs consistently had the best price on a new Town and Country we wanted. Bobby was always receptive and courteous on the phone, and somehow always answered. Even if he was busy, he would call me back, but was courteous and always on the other end of the phone when I wanted him. Delaership overall was good with working with us on small issues that came up (like not receiving the TV remotes) by overnighting them to us.

General_Tso

9 de mar. de 2012

I worked with Bobby Keeler on buying a used Jeep Grand Cherokee. Bobby took a personal interest in making sure my needs were met while also acting in the capacity of an honest car consultant. This consultative approach to service made the difference for me. Bobby followed up on any and all requests promptly. The Boniface team made the entire process pleasurable and as easy as it gets.

mompopbear40

9 de mar. de 2012

Have bought numerous (10+) vehicles (chryslers, dodge p/us, jeeps) from both Bobby Keeler & Ken Wessinberg. They have always been friendly & very attentive to finding vehicles with the features I am looking for. Have recommended this dealership(Boniface-Heirs) & the salesmen to several people who have indicated to me that they have been treated in the same good manner that I have been. After the sale is complete, they both have been very good about following up regarding any problems. I would give Boniface-Heirs a 5* rating.

mgav1975

18 de nov. de 2011

My last review was removed from the site - we will see how long this one last? My epxerience with this dealership specifically Craig Hiers was terrible. They did not want to do any warrantied repairs on my new jeep. I took it to Greenway in Orlando and they did all diagnositic and repairs - NO CHARGE. Go to Greenway it's worth the drive.

rgarvin

1 de nov. de 2011

Michael Simpson was very good in dealing with myself and my mother in our new vehicle purchase. I started out with my mother to get her a new car. I was so impressed by their courtesy and professionalism, i traded my vehicle in for a 2011 Jeep Liberty. He is an asset to your company.

egore7239

23 de oct. de 2011

These people are excellent and they did their best to get me into a new car and out of my truck. Since I lost my job in 2009, it has been hard to put gas into my truck, so I could enjoy it but that was impossible, so I needed to trade it in. It took a while, but they it. I love my new car and I just wanted to thank them. Thank you, Elizabeth Gore

fortsmith

17 de sep. de 2011

I am VERY picky. I emailed Ernie Smith a build sheet of the year, make, model, options, color, and all the specifics I was looking for in a new Challenger. Within an hour, he tracked down the only one in the state and had it ready to be shipped here. I ended up with exactly what I wanted at a better than expected price. That dude is awesome! Yes, if you are wondering, I have bought from him before. Why change a good thing?

DOVERG

31 de ago. de 2011

SALES STAFF AND DEALERSHIP VERY PROFESSIONAL. THE SALESMAN AND DEALERSHIP MADE PURCHASING VEHICLE VERY PLEASANT EXPERIENCE. SALES PERSON VERY KNOWLEDGEABLE ABOUT VEHICLE I WAS PURCHASING. DEALERSHIP ALLOWED FAIR VALUE FOR VEHICLE TRADED.

thad.berry

21 de ago. de 2011

Found the vehicle I wanted online, Mike contacted me, and we closed the sale less than 24 hours later. Nice car, honest salesman, wonderful experience. No complaints. I'll recommend Mike and Boniface-Hiers to friends and family in the future.

billb5446

19 de ago. de 2011

We spent over 70,000.00 at this dealership and when a service problem arose they were totally dishonest and would not help us . We were advised by the owner AJ Heirs to take our problem with our 2011 Dodge Challenger to arbitration!!! NICE. Steer clear of this dealership. For all additional info contact us at billb5446atyahoo.com BUY YOUR CHRYSLER VEHICLE AT A DIFFERENT DEALER!!! SAVE YOURSELF THE GRIEF!!!! This dealership after the sale does NOT give a Dam about their customer's. We take no pleasure in reporting this. Only hope to spare someone else the headaches!

klescallett

3 de ago. de 2011

I shopped several Jeep dealers to find the vehicle I wanted and to find the very best deal. Mike Simpson worked with me early on in my search and gave me many reasons to give him and the dealership a chance to win the sale. I almost went to Airport Jeep first, but I just liked Mike's approach. So I visited Mike first. He had the vehicle I wanted, but so did Airport and Melbourne. Mike talked with me and told me about the quality of the dealership and the benefits of my relationship over time. But best of all he matched my best price (Airport Jeep). Saved me a trip and established a relationship with Mike and the dealership.Mike is a real professional who has his feet on the ground. Honest, candid, intelligent and understanding. Serves as a real credit to the dealership.Great experience and I would do it again.Ken Lescallett

mp1200

4 de jul. de 2011

The experience was speechless! Had bought a vehicle from Paul Maze at a previous dealership and he was very friendly and informative. Boniface is very lucky to have this man. The dealership itself is a very relaxed and friendly atmosphere,no pressure at all! I will definitely be a repeat customer!

mike winget

27 de jun. de 2011

mike simpson ,very helpful,no pressure...frank at front desk,made process easy and fast .buying a car was a nice experience.got what I wanted and got it quick.

Holly Kallister

22 de may. de 2011

Mike Simpson was great to deal with, efficient, direct and to the point yet very polite. He did an awesome job and we were very satisfied. We arrived around noon and by 3:00 that same day we were leaving with our new vehicle. My only wish is that he had had 2 chairs in his office so we could sit with him in a private setting....and not in the middle of the dealership at an open table.

peteczec

18 de may. de 2011

The experience from beginning to end was the best we've EVER encountered!! We have purchased in the neighborhood of a dozen cars between us over the last 15yrs. You will be our contact from this point on!! Never did we feel pressured or mislead. In fact, we felt completely encouraged to make a decision to buy the RIGHT vehicle for our family. We can't thank you enough. We are very proud owners of a 2011 Jeep Compass!!!

mdterp96

18 de may. de 2011

Great service and very friendly people. See Mike Simpson for a great deal and professionalism. The deal was upfront and a very hard to beat anywhere else. I would recommend them to my family and friends for sure. They truly listened to what I had to say and treated fairly.

amarin

4 de may. de 2011

I want to thank the sales staff at this dealership for the excellent support provided during my recent purchase of a used BMW Z4. They certainly made sure the vehicle was in the state and performed as advertised.Special thanks to Michael Sympson, who in the most professional manner, went out of his way to service me.I remain a loyal custommer of this dealership and will certainly recommend it to everyone I have the opportunity to do so.Alfredo Marin

gtpower

2 de may. de 2011

This was the easiest new truck deal I have done.No hassel no wasted time.I told Mike what I wanted He came back with a great price.When the truck came in he called when it was ready for pickup.Took less than 45 minutes with financing and all.I walked out shaking myhead and wondering why I had ever bought a truck anywhere else.They will get mybusiness from now on.Great guys to deal with.thanks George Taylor

sjriewerts

16 de abr. de 2011

I was impressed with Mike Simpson from the start. He presented the facts needed via emails and telephone to make an informed decision. It was worth the mileage to travel from Tampa Bay to Merritt Island in order to purchase the exact specifications desired at a reasonable price. His integrity sealed the deal and I would buy from Mike Simpson again. Everyone at Boniface-heirs Chrysler Dodge treated me with respect including my golden retriever Ollie. The staff was friendly and it was a great experience to get in and out feeling good through the entire process including the financing. Brandon Smith was easy to do business with and provided the financing options I requested for a smooth transaction. I saved the best part for last...I love my 2011 Town & Country Limited loaded just the way I like it!Thanks Mike & Brandon!Shirley J Riewerts

billb5446

12 de abr. de 2011

This is the second vehicle we purchased from this dealership. We like this dealership so much that we drive 45 miles each way to get there. Our salesman Mike Simpson is first rate. As long as here's there will be customers. Laurie and the service dept. are friendly caring and do great service work. It's very rare to find this kind of dealedship today and we delt with many over the years. I would strongly recommend this dealership!!!

chuckmccle55

6 de abr. de 2011

Experenced sales person,no presure on my wife and I,great people to work with and excellent line of vehicals.Mike Gillam is a credit to the A.J. Hiers dealership and he said "thank You" for doing business at "Boniface-Hiers.Nice ending and we appreciate that.Charles McClellan

jndejesus

5 de abr. de 2011

I rate this deal an A++ because i had just came from a bad experience with another dealer ship and when i got to this one i didn't have the people jumping down my back. Brian introduced himself and waited until we asked for question. When we told him what we were looking for he pointed us directly to the vehicles and i decided to take the car for a test drive and he didn't even go with us. The paper work went through smoothly and was one of the last ones there and they were there along with us without any attitude. I couldn't ask for a person Sales Consultant.

OLeary

4 de abr. de 2011

I would give the dealership an A+ rating. When my husband and I got to the dealership it was late, because both my husband and I also work late, but everyone was so nice and helpful we ended up being the last ones in the dealership because everyone stayed till our deal was done.And I drove my new 2011 Jeep home. Thanks Guys we appreciated all your help!

payonline

30 de mar. de 2011

My husband and I needed to trade our vehicle. We had our 8 year old with us. They took care of us right away, even though it was a 2 day process. Did not pressure us to look at vehicles, we needed to know about financing first. Very low key, and very attentive to our needs.

Tanith13

29 de mar. de 2011

I just bought a Jeep Wrangler from Mr. Walter Smith and I had a wonderful experience! I was extremely worried that we wouldn't be able to make a deal because my trade-in was less than a year old and I felt like I would be too upside-down in order to make anything work. Walter was never pushy or rude and really let me call the shots. I'm an experienced car buyer (and picky about my salesmen) and he really trailored himself to me and my husbands needs. He had a very calm demeanor which seemed to also calm my nerves as well. His confidence in his dealership made us feel very reassured that we were making the right decision. The floor manager Frank was super flexible and kind to us. He made the deal perfect for us and my husband and I were very happy in the end!! He also took the time to come over and get to know us a little more personally. I can tell that he is a great manager because he listened to what Walter was relaying to him and he backed his salesmans' agreement. This also shows a lot about the dealership because it proves that the management and sales personnel are working together towards a common goal. I have been in dealerships before when you can just feel the tension between the employees and management and you basically can't wait to leave. This certainly isn't the case with Boniface Hiers in Merritt Island! Our finance officer Mike was also wonderful. We were concerned with our credit scores but he was also confident that he could keep his word on his deal no matter what...and that is exactly what he did. I have also dealt with Craig Hiers on the service side. He is very helpful as well and very patient with customers and their complaints. I always enjoy coming in to talk to him about my concerns about my new Jeep because I know that he won't judge me and he's very kind no matter who he's talking to. As soon as I bought my Jeep I immediately wanted to start adding things to it, so I made another stop at parts and got to meet Mike. Mike is another wonderful employee! We looked through the Jeep books for different options for the 100 different things I was thinking of and he found me all the prices I wanted. I never felt like I was bothering him or taking up his time. He was excited to look for different parts just like I was! Everyone that I talked to was very calm and helpful and I know that this was probably one of the biggest factors that helped me. Most dealership salesmen are pushy, eager to make a deal, and the financial side usually never ends up sticking to what you agreed to. This is not the case with Boniface Hiers. They kept their word throughout the entire process and never pushed us to buy a vehicle from them. We really felt like they had our best interests in mind. I would obviously highly recommend this dealership, and my salesman Walter, to anyone interested in buying a Jeep, Dodge or Chrysler vehicle. Mr. A.J. Hiers really knows how to pick good employees!!! Sincerely,Mrs. Tanith Mills - proud owner of a 2011 Jeep Wrangler

pallison

29 de mar. de 2011

Eager to help and friendly. I knew what I wanted when I went in so it was a matter of them making a deal I was happy with. It took very little negotiating to reach an agreement. The paperwork was completed in a timely manner and the vehicle was cleaned and serviced. The entire experience took less than two hours including a trip I made to pick up a seat that went with my tradein.

stephencerqua

24 de mar. de 2011

More often customers send letters to the owners because they're not satisfied or had a bad experienced, this letter is the exception. I want to personally thank Frank Liquori most of all for putting in the endless effort getting me financed. I was up against the gun of having to turn my Ford lease in, and Ford couldn't get me qualified to get another truck. Even though I never missed a payment and was never late, because of my credit score drop in the interim due to a divorce they just couldn't get the deal done. From the time I gave Frank the information he needed it took almost 6 days to get me qualified, which I was getting disgusted because I know you can get an answer in just hours or less. Frank kept on them for answers why they wouldn't do it never giving up not to mention my countless disgusted phone calls to him. In all this Frank never once raised his voice or shouted back at me, he kept his cool and Professionalism In my opinion this was a deal that couldn't get done. I will say he is the most tenacious person I have met for the position he is in. But his street savvy attitude and tenacious personality got me done. He held the truck I wanted for the whole time period never given up. I own a Construction Company with many employees so I know how hard it is to find people like this guy, all I can say is you have a real winner behind that counter. Your whole team from the first call to Mike Furru right down to my salesman, was first class. Thanks again I will make sure I pass this work on to all my workersYour truley,Stephen Cerqua Jr.SCJ Construction and Developmet LLC.

BobDuerr

19 de mar. de 2011

Mike's interest in working with us was obvious as we indicated from the beginning that we were a motivated buyer. Our trade-in vehicle was in the service bay and we were facing a ~$1500 service charge which the dealership waived while giving an allowance well above the KBB target for the trade-in. A pleasurable experience on the negotiation which ended in a fair price and great financing.

lawrence pierce

19 de mar. de 2011

Awesome!!! Great Experience !! very helpfull in every way !!!! I would buy another car from them,and so should you!!!! I got a very good deal for my trade,even with over 100,000 miles!!!! plus, my credit, well you could say needs some work!!! and they not only got me a loan, but with a real bank,and for that i am thankfull.

cindyk72

12 de mar. de 2011

I just bought a 2010 Jeep Wrangler from Mike Simpson and I just wanted to say that this has been the best experience buying a car, ever. Mike was so kind and patient and best of all, not pushy or annoying. Mike was a pleasure to do business with and I will highly recommend him to any of my friends that are in the car market. I was completley relaxed and confident buying the Jeep from him. Please thank him for taking the stress out of buying a new car!Thank you,Cindy Konn

shultsy07

8 de mar. de 2011

We searched all over the internet for a good used Ram 1500 We chose Mr Simpson because he was very courteous, informative and easy to deal with. The dealership was very clean and well organized..The process was very comfortable and painless We will buy from them again.. Kelli Vance

cmanofcape

27 de feb. de 2011

I worked with Mike Simpson, their Internet manager. All through the process Mike was helpful without being pushy or condescending because I was a woman. I felt like he and the team were fair with both my trade-in value and the vehicle price. I also appreciated that he did not try to get me to buy the vehicle the first day I looked at it. I've had that happen with other dealerships that would indicate that the deal would "expire" or the car would be gone, etc. I work in a web job so I do extensive Internet research. I wanted time to check many things about the model, including recalls and reviews. Mike gave me the time to feel comfortable about the choice I was making. I would feel confident steering friends to him in the future.

CHERYLVENN

26 de feb. de 2011

MY NAME IS CHERYL I RECENTLY PURCHASED A 2008 CHRYSLER SEBRING AND I AM THRILLED WITH MY CAR. MIKE SIMPSON WAS MY SALESMAN I STARTED WITH THE INTERNET MIKE WAS VERY PROMPT WITH IFO I NEEDED WAS NEVER PUSHY I APPRECIATE THAT .I CAME TO THE DEALERSHIP LATE IN THE DAY THEY WERE SCHEDULED TO CLOSE SOON BUT I NEVER FELT RUSHED BECAUSE I TOOK QUITE A BIT OF TIME BECAUSE I WAS NOT SURE I WAS GOING TO BUY .I DID BUY AND I WOULD HAVE TO SAY IT WAS OVERALL THE BEST CAR BUYING EXPERIENCE I HAVE HAD .THEY LISTENED TO WHAT I WANTED AND GOT ME EXACTLY THAT .MIKE WAS GREAT AND HOPE TO DO BUSINESS WITH YOUR DEALERSHIP AGAIN .FRANK AND BRANDON WERE AWESOME ALSO MY CAR DID NOT HAVE ANY FLOOR MATS AND MIKE SENT ME SOME IN THE MAIL WHICH I RECIEVED TODAY .THANK YOU MIKE

lstone93

25 de feb. de 2011

Mike was very helpful and courteous. My family really enjoys working with him & coming to him for help when looking for vehicles. He explained all the details to be very clearly being I was a first-time buyer. He has also checked back with me three or four times to make sure everything is going as planned.

kskurla

24 de feb. de 2011

This was a very low-pressure sale. Mike Simpson was very knowledgeable; I'd bought several vehicles from him in the past when he worked at other dealerships. I have a Dodge dealership closer to my home but we chose to work with Boniface because Mike Simpson was there. Brandon in finance was excellent as well. Excellent experience all around, I highly recommend them.

kowasic

24 de feb. de 2011

Mike did a great job in making the whole experience quick and easy. He was very helpful, had the car washed, cleaned and ready before we arrived. (I called to setup appt). I will recommend him to friends and family. Dealership includes a very good warranty with many of the used vehicles they sell.Dealership refused to provide a 2nd key to car when asked, this should not happen with buying a almost new car.

farfallina

24 de feb. de 2011

Mike Simpson sold my daughter her first car. He was very friendly and very knowledgeable. He made the experience fun and easy. I've bought many cars before and spent hours at the dealerships...not at Boniface Hiers. We were treated as if we were the only customers. I will definitely go back and purchase my next car with him and also recommend Mike Simpson to all my friends and family.

Nordyke

23 de feb. de 2011

Mike Simpson helped me get a brand new truck with a great trade on my car at an outstanding rate as well. I was told by many other dealers in the area that I would need a large cash down to purchase and the payments were still above what I asked, they also gave me a very low price estimate on my trade. I will be buying my next vehicle from Boniface Hiers as well-low pressure and were fast since I didn't want to be at the dealership all day. I love my new Truck and thank you again Mike for doing what many other of your competition said that they just couldn't do for me.SincerelyCraig N.2011 Ram 1500 ST