James

17 de nov. de 2016

I was in and out of the dealership fairly quickly when leasing my new Kia Optima.I was very pleased with the lease deal I was able to negotiate.I would recommend Boniface Hiers Kia to anyone looking for a new car.

Barbara Van Meerten

14 de nov. de 2016

Easy, fast, friendly...see Sandi!! She's an amazing saleswoman who will get you into what's best for you. Best car buying experience ever

Marysforte

13 de nov. de 2016

Was in and out in less than an hour for the oil change, tire rotation, and having the car washed and vacuumed. Excellent service and friendly staff.

David Hetrick

11 de nov. de 2016

Great car buying experience. Our salesman (Kane Greco) was courteous and professional and at no time did we feel pressured to make a purchase. I would definitely recommend Boniface-Hiers to friends or anyone in the Melbourne area looking for a new vehicle. Ask for Kane and you won't be disappointed.

Eileen

11 de nov. de 2016

Everyone at this dealership are always friendly. My service rep, Tiger, was professional and listened to my concerns. He offered a solution and I was very satisfied.

Donald Freeman

9 de nov. de 2016

service was quick and all discount coupons were used.

George Butterworth

9 de nov. de 2016

Excellent job. Very friendly staff. Excellent waiting area with coffee etc.A car wash is a free part of the service. This is a real plus.

HARRY

7 de nov. de 2016

THE ENTIRE TEAM AT BONIFACE HIERS EXHIBITED THE UTMOST OF CONCERN TO ENSURE THAT MY REPAIRS WERE DONE IN A TIMELY MANNER. THE WORK WAS DONE ACCURATELY AND I AM THOROUGHLY WITH THE OPERATION OF MY VEHICLE SINCE THE SERVICE.

Carmine Perrone

5 de nov. de 2016

I was completely satisfied with the service performed on my car.

Richard Young

5 de nov. de 2016

It was a simple oil change so there really wasn't much to it or many decisions to make so I'm going to sit here and struggle trying to use words to move past this so i can submit it. This is more of a pain than then anything the dealership had me do lol

Joel Valentin

5 de nov. de 2016

Service was fast and efficient Service department people were friendly. Nothing was pushed on me that wasn't needed. It was a pleasant experience.

Bernadette

5 de nov. de 2016

The customer service is always excellent!! They were able to service my vehicle earlier than my originally scheduled appointment. The facility is comfortable. The waiting period was not bad at all. It was an excellent experience overall!!

buckwheat

5 de nov. de 2016

The service representative was friendly and very helpful. He was eager to remedy all my concerns. He also demonstrated the proper way to operate seat reclining which I and my family had difficulty using. The service was completed in an hour at a fair price.

soul surfer

5 de nov. de 2016

My experience at Boniface Hires Kia has been positive from the beginning. The service after the sale relationship has been honest and dependable. Thanks to Anthony "Tiger" Trainer of the Service team.He always works with me to provide excellent service with competitive pricing that makes it affordable and worth it to return to this dealership.

RUDIMC

5 de nov. de 2016

great service from service rep. he got me in got work done and it was out in less time that was expected. great job done by Mike.Very friendly and easy to talk with.

Bob M.

4 de nov. de 2016

Svc Advisor was "Tiger", very friendly, explained all problems and recommended solutions clearly. kept in touch to update progress (took a couple of days, multiple mechanical and electrical problems with car, parts needed to be ordered).Courtesy driver (Mr. Thomas ?) on time and friendly.Mechanic "Kevin" helpful and determined to solve any problems.

May

4 de nov. de 2016

Great dealership. Very nice employees in the service department.

Tom Draffin

4 de nov. de 2016

Tiger has always been caring and looks for most economical way to repair our two Kia vehicles.Thanks Tiger

Lovethebeach

4 de nov. de 2016

My experience was pleasant, efficient and timely. I was very pleased with the way he went out of his way to make sure I was satisfied.

Wally

3 de nov. de 2016

Excellant service at the dealer. People were courteous with the customer. All the problems were resolve. .... .... Wait was not long. Coffee and refreshments were available to pass time. TV and books were available. Very comfortable to wait for the car to get service.

person getting aggravated

3 de nov. de 2016

The service department is very efficient and goes beyond the call to help you in any way. They arranged a ride for me to go downtown and eat lunch.

Dave Robinson

1 de nov. de 2016

We dealt will David Craig, salesman. A pleasure to deal with. He knows his product.

Carguy5

1 de nov. de 2016

Good service in an out quickly. Friendly service is so appreciated! Kind staff warm welcome . Very happy with my Mazda 6 at 70k! Thank you so very much

Jaime

30 de oct. de 2016

As always an excellent experience. A+ customer service.

Stacey D Rutter

29 de oct. de 2016

I am always so pleased with the service I get from "Tiger"and his team at Boniface Hiers Kia. I highly recommend them to everyone I meet that needs their cars serviced.

Kparizo

28 de oct. de 2016

We bought a new Kia Sorrento, BTW, beat RAV4 hands down, got it home and found minor body damage. Immediately contacted the salesman Butch and Finance Manager Maria and they never flinched and responded that they included the General Manager, and they would get us a new vehicle. They did too, with some extra upgrades for our troubles. Butch is a straight up good man and Maria is cut from the same cloth. Highly reccomend these people!

Janis laLima

28 de oct. de 2016

great sale man ,test ride was good .getting the car I wanted same day with no hasel All paper work done in a short time.

Robert

26 de oct. de 2016

I love how they keep you informed on the required services as well as letting you know what's up-coming so you can plan accordingly.

Ken Worden

24 de oct. de 2016

I appreciate how Boniface Heirs Kia takes customer service with the upmost importance! I also appreciate having my car come back very clean, inside and out! Also, the people who I dealt with (Michael ?) was very courteous and pleasant!

dianna and daniel krzeminski

23 de oct. de 2016

everything was great car was done when they said it wouldbe. tyu

Kita1989

23 de oct. de 2016

I'm a very satisfied with the dealer she were very honest and helpful I was able to ride off with my new vehicle I would recommend her to others.

Dan Eppard

23 de oct. de 2016

Timely and Knowledgeable. They got me in right away and followed up to let me know what was going on and what would happen to get everything fixed.

rodgeralley86

23 de oct. de 2016

I'm not certain if there's a maximum limit on this review, but I'm going to be pushing it to the limit, I'm sure. I cannot speak highly enough of this car dealership, the sales staff, management, or finance team! I suppose people don't normally appreciate a car salesman when they go to make a purchase of a vehicle. Salesmen and women for the most part come off as high pressure and degrading. I know this from my own personal experience. Unless you go in to the dealership with a 750 credit score and a full bank account, they look at you like a wounded animal, and try to take you for your worth. This past weekend, I was given a whole new outlook on that. A lot of times you'll see reviews that come from either pissed off customers who had a terrible experience because of their terrible outlooks, or you'll hear reviews that seem manufactured as though family and friends wrote the reports. I assure you...any positive reviews from this dealership were WELL warranted. Allow me to explain why.Last Sunday, after spending nearly every dime in my pocket moving into a new apartment (while planning on rebuilding my savings and purchasing a new car after Christmas), I was driving to pick up my children, and my transmission blew up on my car. I had to work the next day (an hour drive away) and I was stuck, with no money to pay for repairs, and no way to get to work. I took Monday off and decided to try to make a miracle happen.I remember seeing a friend of mine on Facebook who had recently purchased a vehicle, and was incredibly happy with her sales experience, so I figured I'd take a shot in the dark. I contacted Michael Durkin (who works for Infiniti of Melbourne - but also sells at the other Boniface Hiers Dealerships). Knowing my financial situation and my substandard credit score in the mid 500s, Michael forwarded me an application for approval and immediately began trying to work out a deal.For hours he tried to locate a vehicle for me, work out financing, and try to stay within my financial budget. This was incredibly difficult when all I had for a down payment was a broken down vehicle and high hopes. But he worked his butt off for it.And THIS is where his character as a salesman showed face. As hard as he tried, he was unable to get me into a vehicle at Boniface Hiers Mazda or Infiniti of Melbourne. None of the financial institutions were willing to get me into a vehicle that wasn't brand new, because they stood the risk of losing value in an older car. However, Michael handed me off (essentially losing my commission) to a salesman at Boniface Hiers Kia, Eddie Otero, knowing that he would be able to get me into a brand new Kia Forte while keeping me within the payment range that I wanted.I was shocked and VERY skeptical at the thought that they were trying to put me into a brand new car, when I was looking at purchasing a 3-4 year old vehicle at the NEWEST to no avail. But I went to the dealership and met Eddie Otero, who was ALSO amazing. Eddie was a genuine, polite and respectful guy...who immediately took to my daughter and referred to her as "Princess" and for the rest of the night, made sure that EVERYONE referred to her as Princess (which made the experience a delight for her - as she was 6 years old and probably didn't want to be there while I filled out paperwork). Eddie worked with me, discussed my finances, helped me get the proper documents for the loan processing, and got me in and out of the dealership, including my test drive and finance paperwork, in a matter of 2 hours.Before I knew it, I went from having NO means of transportation, no money in my pocket, and a broken down 1994 Mitsubishi Mirage with no air conditioning or power steering - to driving off the lot in a beautifully shining, White 2017 Kia Forte with 10 miles on the odometer. I have a BRAND NEW CAR. AND IT HAS AIR CONDITIONING!!!!! And I can ACTUALLY afford it!I say all of this to express my gratitude, and also to encourage anyone that may think that they can't get financed. The people at this dealership jumped through hoops all day for me, stayed in constant contact, worked their butts off, and even handed off their own commission to help me out. So from the bottom of my heart, I'd like to thank them as well. I WILL be sending all my friends and family their way when they are ready to get a new car!!! THANKS AGAIN!!!

N5TEV

22 de oct. de 2016

***Note: This review is for Boniface-Hiers MAZDA, NOT KIA. For some reason the system is erroneously linking me to the Kia dealership***.Had a caliper coming loose after a full brake job a several weeks ago. Turns out that a pin or bolt was loose/missing from the OEM part, and the dealership got a replacement hardware kit from the supplier to effect repairs. Although the issue was the fault of the supplier, the dealership took good care of me even though it was not a Mazda part. No charges.On a side note, the Service Writer (Wesley) was awesome despite being swamped, overworked, and having little help back there. The dealership really needs to ensure that they always have two (2) people back there to handle the load on busy weekdays. I did mention this to the general manager.And I really miss Yves since he moved over to Kia. Get him back!

Erin Campbell

21 de oct. de 2016

I was so happy the way that Yeves took us in right away without an appointment on a Saturday morning. We were in and out in no time. I bought my Kia Soul in MD, however I will definitely be bringing it to your dealership for all my maintenance and repairs. You guys were awesome. Again, shout out to Yeves for his awesome personality!!!

stacey1982

21 de oct. de 2016

Took my car in for the 15,000 miles service on last Saturday. Was looking to pay over $200 for the service only to find out it was pre-paid for when I brought the car, so I didn't have to pay not one thing. I was just sooo THANKFUL! As always customer service was #1.

Helga Patanella

19 de oct. de 2016

Our 3rd purchase with Jim Monahan was on excellent experience he is very professionally in every way fourth coming explained everything in detail and fun to work with

Rick Berry

19 de oct. de 2016

Upon arriving at your dealership your salesman Ron approached us with a very friendly greeting he was also very patient with us during our decision on what vehicle to buy what a great guy

Linda Brooks

17 de oct. de 2016

The service department was very quick and professional.

Karen edley

16 de oct. de 2016

I will only use Boniface for anything I need. They are very friendly and listen when we ask questions and will find the answers thank you

Melanie

16 de oct. de 2016

Quick easy convenient service! Great customer service! Thanks to all!!!

Alejandro Gonzalez

14 de oct. de 2016

Tiger was super knowledgeable and we really had a great experience. It made us want to go back for our next service which we are planning on it. We live in the Orlando area and the fact that we got a ride to the Mall was an awesome thing for us and made the whole day feel like a vacation day!

Robin

13 de oct. de 2016

Robert, the service manager always goes above and beyond anything to do with service. Yves is the same way. I have never, in the 5 years I've been involved with them, have ever had a bad experience or had to revisit them over the same issue. Very competent and I am spoiled!If only other dealerships treated their customers in this manner, buying cars would , gasp, be a pleasurable experience!

Robert hass

13 de oct. de 2016

The only thing I would say that I didn't like is after the sale I felt like I was being rushed out the door was moving my stuff to the new car and it seemed like was being rushed other then that I was pleased with the experience thank you

beachbum911

13 de oct. de 2016

The center console latch broke on my CX-5.I stopped at the service center, the part was in stock, and I was out of there with a repaired vehicle in the 30 minutes I was quoted.Another excellent experience.

GLENN SAVASTANO

6 de oct. de 2016

Just a routine oil change. The car is solid. Always a pleasure going there. Some real half and half would be nice. Powdered cream brings back those at sea days lol

John and Jo Middleton (LSU Tiger fans; Geaux Tigers !)

4 de oct. de 2016

Our experience buying our 2017 KIA Sorento was positive from beginning to end. This is actually the third KIA we have bought and Jim Monaghan was our salesman for all three. Jim is a true professional, working with us to get the best "deal" for us. He has also contacted us frequently just to say "Hello" or "Happy Birthday", making us feel like he is a friend in addition to being a good salesman. Totally positive experience.

Jdawg

4 de oct. de 2016

The service manager Robert is very nice. Always involved so you know he is giving you the best deal in town. I've been to many dealership in my year and this is hands down the best service department, due to Roberts willingness to please the customer. Also his knowledge of the product is amazing. I would highly recommend any business this man is apart of. P.s please bring back the price board that was on the wall, it was very helpful. Thank you again and God bless

David Patterson

3 de oct. de 2016

Jessica Mendoza was very friendly and helpful. She worked with me on trading in my vehicle and found me the perfect truck for the perfect price. Greatly appreciate her dedication to me and customer service.

BFSkinnerchick

30 de sep. de 2016

The Boniface-Hiers Kia dealership offered all I had been searching for in a car-buying experience. Matthew D. was enthusiastic, professional, and kind. He demonstrates expertise on the cars he sells. Once he knew the details about the car I wanted, he found it for me quickly. I felt better informed of my options, and he was able to negotiate with me (note: *in a completely respectful and polite manner*) to find the best car for my family and my budget. In the finance department, Chase was also helpful and courteous. I am very happy with my Kia Optima, and I am very satisfied with my car-buying experience. I highly recommend Boniface-Hiers Kia to others who want to buy a car.

Lauren D

29 de sep. de 2016

It was a pleasant experience purchasing a car at this dealership.

Deborah Whalen

29 de sep. de 2016

I had just started out for a weekend away, when my ac went out. I took my car in the next morning hoping for a simple fix. After several tests a few things came up and you needed to keep my car. Ben, my service advisor explained everything in detail to me. He did everything he could to get me out the door so it might be possible to continue my trip. I was given a very nice loaner car at no cost to me. He even made sure the gas tank was full. I appreciated the thorough inspection of my car as my battery was about to go and my tires need to be replaced soon. Being a single female, I want to know my car is reliable. Even though this was an unexpected expense, I was so lucky all of this did not happen on the road. Thank you Ben for all your help. Great job.

John McKee

28 de sep. de 2016

Had a blown engine. Aside from the cost of replacing an engine nearly giving me a heart attack, the work was done quickly and, so far, everything is running fine. Yves Fernandez was very helpful through the whole process and made us feel comfortable with the whole situation. We will be dealing with Boniface Hiers in the future.

ZeeMee

28 de sep. de 2016

Efficient service unfortunately my Warrenty Forever is now voided because I was 1 wk late. There is no variance allowed. - It was worse than the service contract when I leased.

docellie

28 de sep. de 2016

I had a wonderful experience with my 15K service at your dealership. Ben was kind, professional & knowledgeable. It is always a pleasure dealing with him. Your new building is beautiful, congratulations. The only thing I missed was seeing Mike Durkin who sold me my vehicle!

gloria colache

23 de sep. de 2016

The service was good only one complain they offer courtesy car wash and when I get the car they don't wash my car

Tom Draffin

23 de sep. de 2016

Tiger went over and beyond to make sure our car was fixed fast, accurate and for the best price possible.

Car123

23 de sep. de 2016

Boniface-Hiers was very helpful in our situation. They were able to diagnose the problem, though the part had to be ordered. It was overnighted and the car fixed and picked up the next day. Great service for our situation .

Tommy & Doris Flowers

22 de sep. de 2016

Salesman Pete was great non pushy told us our good and bad points polite and would recommend him to others.

L. Arbogast

22 de sep. de 2016

After many dealerships, Boniface Hiers Kia was a no pressure and easy dealing with our Sales person Jessica Mendoza. We told her we would talk it over the next days, before we decided to buy. She had no problem with our decision because she wanted to make sure that we looked at was the car we want ed. It was a good experience when looking for a new car. We did purchased Kia Forte a few days later.

Carmelo Cintron

22 de sep. de 2016

As usual whenever I take the car in for service I walk away with a smile and happy to have purchased my kia here. Great personnel, great service. What else could you ask for.

Judy Ellis

21 de sep. de 2016

I leased this Mazda 3 25 months ago and absolutely love the car and the service provided.

Madeline morris

20 de sep. de 2016

Everyone is friendly and helpful. Love the quick turnaround, less than one hour. Especially like the car wash. Michael paige, advisor, 5 stars

Lee Windschitl

20 de sep. de 2016

We were treated right! No pressure. No gimmicks like free TVs or cruises... We especially liked the fact that the salesman, Butch Strokes approached my wife and began discussing what she wanted as she was waiting for me on the opposite side of the dealership from all the other sales people. Sales people at other dealerships always seem to want to talk to me, even though I explain it is she who is looking to purchase. Butch and the sales manager treated us nicely and fairly. We purchased a new KIA Sedona EX. We recommend this dealership; ask for Butch.

Pastor Ken Cocket

18 de sep. de 2016

As always my time at this dealership was well spent. I have never had anything but profesisional, courteous and timely service. We are customers for life and tell our friends about BHM whenever the opportunity arises.

E Moreno

17 de sep. de 2016

My family and I are very happy with our experience at Boniface Hiers. Mr Wilcox is a great sales representative and gave us wonderful customer service.

Laura pfeiffer

16 de sep. de 2016

The service department is the best. Love Yves Fernandez

Cindy Whitmore

15 de sep. de 2016

I was just having my car serviced at this time. I am always satisfied when I need to bring the car in. They are always helpful land friendly.

true grit

15 de sep. de 2016

The staff was very friendly and the service was excellent. I never felt that I was pressured into unneeded service. Yves was very professional and considerate. He went out of the way to explain needed service. He help me prioritize service and schedule future service needs.

Denise

15 de sep. de 2016

Had to write and sing the praises of the dealer associate that helped us through our desire to purchase a new Kia Soul, her name is Jessica Mendoza....... She was very helpful, knew and answered all our questions, explained everything about the car, with clarity, & we didn't feel like we were being pushed to buy, If you have plans to purchase a Kia, talk to Jessica, Marc & Denise Gervais

Angela

13 de sep. de 2016

This was one of the best car buying experiences I've had. My saleman was Jim. He sold me a 2017 Kia Forte. He was very thorough and explained everything to me step by step. Im so glad I chose this location. Everyone was helpful and friendly! Thank you for making my car buying experience a memorable one!!!

Betty D Davis

13 de sep. de 2016

Ron Wilcox and Kia tens all the way! It was worth the long drive for the experience and purchase. Everyone was courteous and helpful. Great job!

Kathy M Allman

13 de sep. de 2016

Good day!I had a wonderful salesman....Justin... thank you for your help in steering us in the right car!!...and in all aspects of our being.there.. One hour away from where we reside....you were highly recommended and I can see why. Barry and JUSTIN THANKS SOOOOO MUCHPort St. lucie resident

enoc m

12 de sep. de 2016

My family and I had a great experience trading in for a newer vehicle. Mr. Wilcox was wonderful and very courteous. He displayed great customer service and knowledge and helped us close the sale. He is a true asset to their dealership.

Bill

11 de sep. de 2016

I have dealt with multiple dealers and salesmen over several decades involving multiple car purchases. Most of these experiences have left me with a sense of regret and a certain degree of dissatisfaction...... until now!!!Dealing with Boniface-Hiers was a terrific experience, very satisfactory. The salesman was 100% believable as was his immediate manager and all offers were honored with no "smoke and mirrors!!" We went to Orlando to see if they could beat their offer......they couldn't!!!I bought the 2016 Mazda3 I Sport. My God...... what a fantastic car and what a fantastic, rewarding and satisfactory experience at Boniface-Hiers Mazda in Melbourne!?

Angela Stockhaus

11 de sep. de 2016

Tiger is on top of his game. I think micheal was new but Tiger was right there by his side making sure I was taken care of right. I even paid for oil changes when I bought my car and they reminded me I had that package! The wait tone was normal about 1 1/2hours,but they have coffee and tv.

Sandi Dekeyser

9 de sep. de 2016

Very good! Thank you for your wonderful service. I will definitely come back.

Rusty S

9 de sep. de 2016

This was an excellent experience in purchasing a new car. The sales person was outstanding. Extremely knowledgeable and did not put any pressure on me to purchase. I would highly recommend this car dealership.

George Butterworth

8 de sep. de 2016

Quick efficient job. Service men were polite and worked me into the schedule without an appointment. Excellent facilities.

fire230

7 de sep. de 2016

First my service adviser was right on getting my car in as soon as I pulled in, service was done quick and done right. Then the car was detained, then my advisor "tiger" got the paperwork done and out the door, at a fair price.

Andrea

6 de sep. de 2016

My experience was wonderful. Jessica told me when I walked in that she would get me in a car and she did. She went above and beyond to help me. I will definitely recommend her to others.

Tasha

4 de sep. de 2016

Tiger was great!My only complaint was the car cleaning. Streaks all over outside and horrible job vacuuming One of the reasons I like getting device there is for the car cleaning :(

Leanne Johnson

3 de sep. de 2016

I always receive good service from this dealership. They are friendly and very helpful.

Deb2016

3 de sep. de 2016

My car was serviced and done in a timely matter. The employees were great.The waiting area was very accommodating. There was coffee and donuts available.

Jezman

2 de sep. de 2016

Great experience as always. Thanks 'Tiger', service completed on time and car returned washed and vacuumed 'like new'.

paperchaser

2 de sep. de 2016

I had an appointment for our 2nd service on our Kia and I was sick with Pneumonia and was not feeling well and the service man Yves got me checked in and my car serviced quickly so I could get home and back to bed.

Kiagirl123

30 de ago. de 2016

I had a 5 month old Kia which just wasn't the right car for me. Sandy Matkowski (salesperson) and Jerome (manager) actually went out of their way to get me exactly what I wanted without taking a "hit" financially. Their motto, after we sell, we serve, is true!

Mayo

30 de ago. de 2016

Great price for all that was done !! I'm glad we purchased the car. Its economical... And when our son get his license in a few years we will pass the car down to him

jwhee

26 de ago. de 2016

Car has 105,000miles; only Infiniti has ever done an oil change / lube job on the vehicle. Obviously it's a good vehicle and the service has sustained it!

Ginger Davis

23 de ago. de 2016

Went in for my 15,000 Mike service. Great bunch of people! Very polite at check in. Love waiting in the show room (It's the coffee...lol). Sales people always speak and seem sincere. Work is completed quickly and if there happens to be a wait the crew will always inform me that there will be a delay. Can't think of a single thing to improve. Keep it up!

cjones44

23 de ago. de 2016

The staff in the service department were friendly, and seemed to know their jobs.The service was fast. I would recommend getting your car service here.

Brenda Allen

22 de ago. de 2016

The young man (Kevin) who I dealt with when I brought my car in for service was very Polite and helpful.

Jessica

22 de ago. de 2016

After an intensive search for a car for my college daughter, we luckly encounter this sales lady that said the right things at the right moment and what we were expecting to hear. She made a difference and we all are very happy with our decision. We did not even know if we wanted a new or used car. Thanks Jessica for this valuable help.

Jennifer

20 de ago. de 2016

I submitted an application for financing and I spoke with an internet sales rep named Brie. She wanted my pay-stubs and info via email. I wasted my whole sat waiting for a response from this agent I called twice and 2 hrs apart and this agent had another employee tell me she will get back to me 20 mins before they close I waited all day my only day off to finally call and talk with Brie to tell me she will submit my info Monday. It was terrible customer service and a complete waste of my whole day!!! I decided to take my business elsewhere!!!!!!

Shetida daniels

20 de ago. de 2016

I just love Kia service department they're always nice willing to go the extra mile for me and my car.This visit I was so upset cause they had to keep my I didn't know how I was going to get to irk or anything.The service guy said oh don't worry I already contact the rental company ther waWay to get you to get you a rental u pay nothing.I was like wow thank you and thank god I'm so happy I brought a Kia.

Nancy Norton

17 de ago. de 2016

Staff was pleasant and explained all that was done. appreciated the wash and vacuum. Overall excellent customer service experience.

Jesse Schneider

17 de ago. de 2016

Great service & wonderful personnel; however, the maintenance schedule given to us when we purchased the vehicle is not complete. Some of the scheduled services (every 5000 miles) aren't listed on the form, and when we showed up for what we assumed would be a basic oil change we wound up paying several hundred dollars that we hadn't planned for. A real budget wrecker. A new, complete, accurate maintenance schedule would really be appreciated.

DebBelvin1

16 de ago. de 2016

Have not bought a vehicle any place else in years! Customer service is amazing! They always get you in and out as quickly as possible. Tiger is my go to guy!

Dean Brown

13 de ago. de 2016

Very pleased with the overall service. This is the second Sorrento we have purchased from Boniface Hiers Kia. very happy with the salespeople and service reps.

bsckia2015

13 de ago. de 2016

The staff was friendly and knowledgeable. The work was completed in a timely manner. I have no more to say except thanks and I will be back.

Aracelis Tirado

12 de ago. de 2016

I'm very satisfied with the greetings,service and cordial welcome on my purchase of my Kia Soul,The staff aboutand specially Mr Jim Monaghan which provide me with excellent services and took care of all the services a I needed at the time of purchase,because of his effort,blog customer services and kindness ,I have my New Kia Soul today.

Sarah Jane

12 de ago. de 2016

The service department at Boniface Hiers Kia is excellent. I always go there for service and never have any problems. Thank you for a great experience!

KiaSD1264

12 de ago. de 2016

Walked in for a car, left 2 1/2 hours later in a brand new car. Exceptional service. Would recommend this dealership to anyone. Very friendly atmosphere.

SpunkyT

12 de ago. de 2016

Best dealership around and the forever warranty seals it,the sales people are courteous and do everything they can so your happy with your car. Told them what I wanted what I was willing to pay and they made it happen, best car buying experience I've ever had

baby48

12 de ago. de 2016

outstanding buying experience would recommend and do again excellent job done by this dealership and I would recommend this dealership to any one for vehicle purchase again thank you

Gabe Gaudio

11 de ago. de 2016

Tiger Yves Robert herb Karl Jerome Jim are the best

Mare123

11 de ago. de 2016

Very happy with service I get . Never have to wait long and they take care of any service I need promptly.Always happy to do business with this company.

Cecil Prentis

10 de ago. de 2016

There is a slightly loose connection in the shift release. I guess it can't be repaired. Probably just my technique.

Robert Fowler

10 de ago. de 2016

The service department was very helpful and explained everything they were going to do and did a great job

Happy customer

10 de ago. de 2016

Was very happy with the whole process of buying our new car. Our sales rep Jim was awesome. He showed me everything I needed to know about the car and even synchronize my phone to the car before I left the lot. We drove over two hours just for the deals offered at this dealership and I'm greatful we took the drive.

Tasha4611

10 de ago. de 2016

Every time I visit the service department it has been nothing but excellent,and they get you in and out in a timely manner. I would recommend this Kia dealer to anyone needing a vechicle.

Neji17

10 de ago. de 2016

Let me start off by saying, if you have any doubts about coming to this dealership: let them all go. There was not a single unfriendly person on the lot. These people definitely seem to have your best interest at heart, and that's hard to find in this world of sharks. Mahmoud would not let me leave until I was happy. He made me feel extremely comfortable during my test-drive(hadn't driven a stick in years, and was definitely nervous), and let me take my time to get comfortable in the car I thought I was going to purchase. His service was above and beyond what was expected. He could've just given me the car that was in the ad, and not cared how I felt about it, but instead he gave me the best deal he could find while still staying around my piddly little budget He also gave me a check-up call the next few days to make sure all was well. This dealership definitely is all about their quality of service given to customers, not quantity of cars sold per day and that's awesome. Thank you Boniface for making my first new car experience a painless and easy one. And Mahmoud thank you for all the help, kindness, and the patience you provided with our transaction that day. My dad is a lot to handle sometimes, and I appreciate you putting up with him!

miguel jimenez

10 de ago. de 2016

Mr. Fernandez help me with all options ,he explained in plain and easy to under the process. I was in early and out.your coplementary car wash was done very professional. Thank you a great experience.

Radisson Andy

10 de ago. de 2016

Tiger in the service dept is the xxxx, he went above and beyond again to make me happy, he's the bomb boys and girls, treat him well, keep him happy, you don't want to lose this exceptional man..... Thank you so much for everything. You rock, William a Taylor

AJ

9 de ago. de 2016

Very pleased!! This survey needs to be simple and optional to answer every question.

herman 0369

9 de ago. de 2016

Tony Trainer, the Service Rep, knew exactly what service my van needed and explained the process to me. He told me how much it would cost and how long it would take. The service was completed in a timely manner and the wait in the customer lounge was comfortable.

gazeldairene

9 de ago. de 2016

The salesman was very informative. He got me the car I wanted for the payment that I could afford with no money down and approximately 90 days till my first payment.

Rose Ann Kirby

8 de ago. de 2016

The crew at Kia Melbourne is just perfect, no matter who or what, never a problem, always curteuos and always done on time

Sharon Entz

8 de ago. de 2016

Fairly painless process! I hadn't purchased a new car in13 years! They really worked to get me in my Rio!!

Laura Settembrino

8 de ago. de 2016

Excellent service department, Ed was especially caring!

Ginger 616

8 de ago. de 2016

Tiger, the Dealer Service Rep was very helpful and easy to do business with.Tiger was very good at reviewing the car service history and making suggestions on maintenance work needed.

Larry j 5567

8 de ago. de 2016

Pete Mattix and chase were very very help full in my deal they are great .dealership is the best I have been in a very long time

One happy Kia owner!

8 de ago. de 2016

From the time I watched the commercial to the time I purchased my Kia Soul I have been nothing but satisfied. The salesman who helped me out was kind and knowledgeable. He was not pushy and demanding as some are. I was in and out in less than 3 hours. I am very happy with my new car. Thank you Boniface Hiers for a job well done.

Stephanie K

4 de ago. de 2016

After having a bad experience at a different car dealership the year before, I had quite looking for a car for some time. I was pleasantly surprised when I went to Boniface Heirs Kia to test drive a couple cars when I spoke to Jim Monaghan. He made me feel comfortable from the first moment I meet him and was great in giving me the information about the different cars I was looking at. I went back 2 days later to make the purchase and again the process was smooth. I am very pleased with my new Kia Forte. Everyone I dealt with was very friendly and made it a pleasurable experience.

Indiana Born

4 de ago. de 2016

Been many years since bought a car but this was more pleasant than I thought it would be. My salesman, Butch, was easy to work with. He followed up from the first visit. Let me know when he would be in yet did not push me out of my comfort zone. The process was smooth and actually fun.

Djersey30

3 de ago. de 2016

My experience was awesome the person sold my car was Jessica Mendoza she did a great job her customer service skills was perfect and I am very please with her services she got me the car I wanted Jessica Mendoza my overall experience was excellent Jessica Mendoza did a great job I love my new car also her attitude was upbeat positive and polite thanks to all of ur staff especially to Jessica Mendoza thank

johnny4321

29 de jul. de 2016

From the moment I pulled into Boniface-Hiers, Jamie had my back. We shook hands and we were off looking at cars and he helped me buy the right car for me, a KIA Forte 2016.Jamie provided professional, courteous service and is there to help you every step of the way.If you're looking for a new car, I highly recommend a KIA and Jamie Hause.

Angel C Loves His Kia

29 de jul. de 2016

From the moment I walked into the dealership to the moment I finished , my sales lady , Sandy M was exceedingly helpfull, knowledgeable, caring, and had an amazing sense of humor. From the sales crew, to the finance people, (Maria, Ron, Jerome) , these guys made it happen and I am one very satisifed customer. I look foward to doing business again.

hugh&sue

27 de jul. de 2016

My wife and I were top heavy into a vehicle from a different dealership that we felt was not the car for us and after just two years we wanted out. Having dealt with Boniface Hiers twice in the past we were more than happy to purchase a vehicle through them once again. Our sales person, Sandi Matkowski, was extremely pleasant and helpful from beginning to end. She and Mike Brown were very thorough when explaining the deal to us, making sure that both my wife and I had a clear understanding of what was involved. After the deal was agreed to we were passed on to Barry Mazade in the financing dept, he also went over everything with us again, also ensuring we understood exactly what we were signing. To top it all off Sandi then sat with us in the car for almost an hour showing us every single feature that particular model offered. Altogether it was one of the most pleasurable experiences we have ever had whilst purchasing a motor vehicle. I can thoroughly recommend this dealership to anyone considering buying a new car.

pwolfe114

23 de jul. de 2016

The service I received while getting my first car was phenomenal! Sandi, Barry, and Maria did everything they could to make sure I got a car within my budget, as well as getting a quality car! Absolutely going to recommend friends to this dealership! They did not push me to get something I can not afford and only showed cars in my budget, and that meant a lot to me. Also, Tiger in the service department helped teach me a bit more about maintenance and I appreciated that!

Happy36

22 de jul. de 2016

This was the third time I went in with my car, this last time it was going to cost way to much to fix so Dave sent me to Jessica who is absolutely amazing. She took me and my daughter for a test drive and detailed every part of the car. She was so awesome and I was so pleased at how helpful, polite and sweet she was. Barry is so great he worked magic to get my payments lowered and I couldn't ask for anything more. Left with a new car and lower payments. Thank you Dave, Jessica and Barray for helping me get into a great car

HollandAlex

21 de jul. de 2016

If I could give 0 stars I would. The service department is run by liars. They scratched up my paint said they would fix it and 3 weeks later are now denying the repair. I documented everything. 7-2-16 Left message about damage7-3-16 Left message about damage7-5-16 no call backs , went to Boniface talked to Tiger and Rob. Rob told me to go to Imperial Body Masters. To get an estimate and timeline for repairs, they would take care of me. 7-5-16 Went to Imperial Body Masters. Bob told me "the car needs to be polished and may need to have the hood and trunk painted". That I would need "to get in touch with Boniface to schedule the repairs and work out a rental."7-12-16 Called Imperial to check on status. Bob said " need to call Kia to schedule"7-12-16 Called Boniface Kia , Tiger (service rep) refered me to Robert "he has taken case" Tiger took my number said Robert would call me.7-13-16 No Call back, Called Boniface Kia was told " Robert not IN" I left message with front desk7-14-16 No Call back, Called Left Message on Voice mail7-15-16 No Call back . Call Boniface Kia was told Rob is on lot , I (Tiger)will page him , Rob did not pick up and call went to Voice Mail.7-18 No Call back. Left Message on Voice Mail7-19 No Call Back. Left Message with Front Desk7-20-16 No Call Back. Called, Rob answered " body shop informed that they told you it was not Boiniface Kias fault, and they will not pay for the repairs." (I was never told that). 7-20-16 Called General Manager (Ron) told him of details. Made appointment to come by next day at 12:30pm7-21-16 Meet with Rob, Ron and Bob form Imperial. Rob and Ron denied any damages. Ron then said" We will make up the difference for repairs on future work" . Then Ron clarified that he meant they would repair the work for a reduced rate. I informed him that made little sense as its a brand new car and I did only want the paint fixed. He then back tracked and said they would pay for nothing. Rob admitted he was wrong about the body shop telling me Boniface was not responsible. Rob admitted he was wrong for not returning any of my messages. Ron then made it a BIG issue that I had told him that Boniface Kia detailed my car in the phone conversation that I had with him the previous day. Ron was adamant that I said they detailed the car (over 3x told me I said it). I informed him that Boniface Kia records all of its phone conversations ( they make an announcement the call is recorded when you call them). Let's all go listen to the call ( I had caught him in bold face lie). I was then yelled at to get off the lot. I informed them Just go call the Police. 7-21-16 Left Message for Owner AJ Hiers to call me back

Davida B Preston

19 de jul. de 2016

I went into Boniface on Thursday July 14th not expecting to but a brand new car but after meeting with my sales rep Sandi the experience took me a whole new level of customer service! I bought the 2016 Kia Forte and I absolutely LOVE IT!! The time I spent with Sandi wad awesome as well as Chase, the finance guy who had me sign my life away...!!! So many pages of paperwork! ! It was so worth the 5 hours I soent there at the dealership. Mike Brown the sales manager worked with my budget and helpef me obtain this new car! Thanks to ALL who took the time that day to get me a sleek...and reliable vehicle.

Ilovemykia73

18 de jul. de 2016

I have always been treated like I matter. Their waiting area is very nice too. They go out of their way to make sure I always leave happy.

Charles King

16 de jul. de 2016

I was completely satisfied with the services performed on my Kia Soul. Further I was also satisfied with the service agent I spoke to . All my questions were answered and he also appeared extremely knowledgable about the overall Kia product. This is my fourth time I've taken my car to you and everyone I've been in contact with have been friendly knew there job extremely well. Yes I would be happy to recommend you to a friend and have done.

Gary Labrie

16 de jul. de 2016

Great service, they do what they say and the work is quality !!!!

Amanda Kaspar

15 de jul. de 2016

Everything was great. Jessica made sure all our needs were met and help me greatly in purchasing my first new car.

George F

15 de jul. de 2016

I arrived a few minutes before my appointment. Things went smoothly and my service was performed promptly and then they cleaned my car. Very happy with the service I recieved.

Jon S.

15 de jul. de 2016

Ron W. and the entire Boniface-Hires team worked very hard with me to put me in a new Kia Soul, at a price and financing arrangement I was comfortable with. I was originally intending to buy a late-model pre-owned vehicle from one of the other dealers in my area, but when the Soul's financial package was presented to me, I realized that this was an offer I couldn't afford -not- to accept. The Soul is a dream to drive, and I will gladly recommend Boniface-Hires Kia to anyone looking for a quality dealership to purchase their new vehicle from.

Donald Ellis

14 de jul. de 2016

Always good service. Quick. Always explaining any issues.

Deeinfla2016

14 de jul. de 2016

Today I went to Boniface just to test drive and take a look at some options of new cars. My sales person Sandi Matkowski was absolutely FABULOUS!! She immediately put me at ease with this whole process of purchasing a new car. It has been 9 years since my last car purchase and j couldn't have asked for a sweeter person! Sandi' s knowledge of the inventory in'stock and evey option available for each model was unbelievable! Through each step of purchasing this car Sandi was so helpful and r ally put my mind at ease. We test drove 2 vehicles, and I chose the Forte model which I felt had the best rating and options that suited my needs. There was no pressure whatsoever from Sandi or any of the others that I had interacted with there today. A very pleasant experience. If you're looking to purchase a new vehicle please consider seeing Sandi...you won't be disappointed!!

Susan Jenkins

13 de jul. de 2016

Always pleased with service. People are polite and efficient.

Lisa

11 de jul. de 2016

Everyone was very pleasant and helpful during the entire buying process. They moved quickly and we're very accommodating of requests.

james goodman

11 de jul. de 2016

I am always thankful for yves Fernandez helping me get my car serviced, finding a issue fast and taking care of it just as quick. As well as doing the necessary service my car needs at this time, Yves is a amzing person, I always look forward to him helping me out all through my 2 kias , I feel very comfortable and safe and satisfied , thank you Yves.

Dace s

11 de jul. de 2016

Great sales person.. Sandi is explained everything about vehicle went out of her way help me understand how everything worked, no problems. Mike brown was good in the dreaded finace room. No hi pressure to sals. Liked that also.

Carlito

10 de jul. de 2016

Great customer service, I love my car, recommend extended warranty when buying a used car. They washed my car when work was done. Took me to work.

nhtrader2

9 de jul. de 2016

I just purchased a new Sorento and a new Forte. The dealership was extremely helpful in getting the deals done. Great staff and sales staff.

Joan Wesley

7 de jul. de 2016

Have been very happy with my Kia Forte.Very satisfied when bringing my car in for oil changes and any work that needs to be done.

SWB

7 de jul. de 2016

Efficient, no hassle and friendly process from the welcome through driving off the lot with the new car. There were no high pressure salesmen or gimmicks. People very friendly and caring. I will definitely consider this dealership for my next car purchase.

William Thompson

5 de jul. de 2016

I knew I needed a new car and was dreading the usual dance with the sales person required to get into a vehicle. However, upon arriving at Boniface Hiers Kia, I was immediately greeted by Jessica Mendoza the second I stepped out on to their lot. Jessica was eager and friendly from the start, making me feel at ease and comfortable. She is an amazing sales person and no one would ever go wrong in choosing her to help them find the car of their dreams! She helped me settled on the car that is perfect for me and I left that day with a brand new 2016 Kia Forte and couldn't be happier! I can't express my gratitude to Jessica and her professional yet friendly behavior!

WILLIAM ROST

4 de jul. de 2016

We went shopping for a new car July 2nd not knowing what we would get. It just had to fit the family and meet our budget. Out first stop was bonaiface hiers kia in Melbourne. Now I hate car shopping because sales people are usually the worst and next to lawyers. Jessica was the first to approach us as we got out of our car. I was thinking here we go! To may surprise she didn't hard sell at all. She listened to use and showed us 2 cars. For the first time I have experienced a sales person took us around the entire car pointing out the features, construction and comparisons between models. After that we drove the car and really liked it. But since this was the first stop we hit 4 more dealers. None of them gave us the same amount of attention plus they pushed to sign a deal. For that we went back to kia after a long day and bought the sorento for Jessica. It was the best car buying experience I have had. I suggest you see them if you are in the market. For only 22 years old Jessica knew her product and treated us like family.

Eddie Robinson

3 de jul. de 2016

Overall excellent service. Service compled on time and facilities,customer was very good.

Mamalipp12253

2 de jul. de 2016

I worked with Yves Fernandez and he went over the services with me and the cost. He put me at ease right away that I could trust him. He was very pleasant to deal with. The service department treated my car like it was their own. I was out of there in just over 1 hour and on my way home again. I come all the way from Cocoa to use this dealership for my maintenance and consideration if I ever decide to buy another car. Top notch in my book! Blessings all around, Linda Lippiatte

Patricia Amendolare

2 de jul. de 2016

Ishowed up at 7:30 for service-oil change etc without an appointment. Tiger was able to get me in AND out by nine. I need to get on the road by nine thirty to take my granddaughter back home to Atlanta. And I didn't want to drive that distance knowing I was overdue for my oil change.

Starr Nadine Hein

1 de jul. de 2016

Service was good. Tiger did a good job. I just had the oil changed because I am thinking of trading for a new car.

Dawn Eyerman

1 de jul. de 2016

Pete and Chase were very knowledgeable, friendly, and made the experience very pleasant.

JenniferFrances

1 de jul. de 2016

This was my first ever sales experience and Ron Wilcox and the Sales Manager both made it perfect . I went in to Boniface KIA knowing what I wanted and Ron made that happen ! I am now a super proud owner of a 2016 KIA Soul. They were very friendly , patient and helpful during my time in the sales room. I have already sent two close friends to Ron and they have also walked out happy with the vehicles they wanted ! Ron is AMAZING at what he does ! THANK YOU BONIFACE HIERS AND RON WILCOX !!

james gibbs

30 de jun. de 2016

everything was most satisfactory as usual , I like doing business with dealer they are always polite.

jaiden2011

30 de jun. de 2016

Jim was very helpful. He explained allot about the car and everything worked. Even though there was a rough patch all in all it was a well done job. Thank you

afiresdream12

30 de jun. de 2016

This was my first time doing a lease option. Sandi made my experience smooth and quick! She is very knowledgeable of the vehicles. I would highly recommend to go see Sandi for an excellent car buying experience!

Got Soul

29 de jun. de 2016

My Wife and i recently went to Boniface Hiers Kia in Melbourne, Fl to look at the Used Kia Soul's that they had on hand. We were met by Sandi Matkowski who was so friendly and proceeded to take us on a shopping experience we have never seen or experienced before. She asked us some questions about what we liked and proceeded to find us 3 different vehicles. We were stuck on one but she made sure we were confident in the one we chose. Upon completion of sale she made sure my wife and I were fully comfortable with the operation of everything in car and setting up my wife with phone using the blue tooth and various other things on car. Went back next day and she was right there to greet us and help us with some information we did not fully understand. We would highly recommend this dealership and the Sales and Leasing Consultant Sandi Matkowski. Also if she is not available Mike Brown who helped finish up things was a great deal of help and was assuring that he would be there to help us. Looking forward to purchasing another vehicle from here next spring.

Brewsaugh51746

29 de jun. de 2016

Our appointment was at 8 am and our Soul was taken back on time and they washed and swept the inside as well. Great job!

Raymond Santos Jr.

28 de jun. de 2016

Yves greeted us with a smile. He and the rest of team were grea. Service was fast. My car was washed vand vacuumed nicely. My wife and I love our Forte so much we bought another one for her as this one was being taken care of.

AXROLD

28 de jun. de 2016

Sandy thank you we love our Soul.. This is one of the best dealerships we have ever been to.. Thanks to the whole team and Sandy at Boniface Hiers Kia. We felt like home, and our son loved the popcorn experience, We would strongly consider buying there again.Axel, Ross and Luis.

Khangaroo4u

27 de jun. de 2016

Great team and they worked diligently to get me the very best deal on the car I wanted!!

A.C.C

23 de jun. de 2016

Anthony "Tiger" was the employee that helped me in services for my KIA Sorento. He was very detailed with the process and made sure I felt comfortable the whole time and knew what was going on. Even after my a bit of panic figuring that I was going to dish out a lot of money for my repairs and going to need to pay for a rental in the meantime, I was considering bringing my vehicle to another repair shop out of convenience, but Tiger stayed patient with me and helped meet my price goals while covering another vehicle for me to use in the meantime, still making sure I was getting quality work. I didn't feel rushed or undermined because I was a woman (which it can be intimidating being a woman talking vehicle repairs). As long as I'm a KIA owner I'll be back if services are needed in the future.

Robert

23 de jun. de 2016

quick and effective service The only thing I don't like is having to type a lot of this stuff just to submit a good rating for you

SandyRN

20 de jun. de 2016

Having visited several car dealerships recently I really appreciated salesman Ron Wilcox's helpful, no pressure approach. Questions answered, at times before spoken, knowledgeable, and helpful. Having visited another Kia dealership it was like shopping Publix vs WalMart. Do your online work, then call and make an appointment to see Ron!

Lisabimini1825

18 de jun. de 2016

It was easy didn't wait long let me know things that needed to be done we set up appointment I will be back thank you Rex

Carol Tillema

18 de jun. de 2016

In March, I needed a new car, so my son and daughter brought me to the first car lot we checked in our search, Boniface Hiers in Melbourne. A very friendly and helpful agent, David Craig, introduced himself to my children, grandchildren, and me. I requested information about the least expensive cars on the lot, and the first one he showed me, a 2010 Kia Forte, I liked the most (probably because of its black cherry color). After a test drive and with the confirmation of my grandchildren, I purchased the car. I could not have completed the transaction without the excellent help of David Craig and Chase Caudle; their professionalism and expertise were greatly appreciated. I am also very thankful that both gentlemen bargained with my daughter about prices! Thank you! I love my new car!

Shando gonzalez

17 de jun. de 2016

I didn't have to wait long and they fixed all my issues

Becky mcclain

17 de jun. de 2016

Terry was wonderful. Helped me understand the car explained and answered all questions I look forward to buying my next kia from him

Jmicciche23

17 de jun. de 2016

Romann made my experience at Kia really awesome! Everything went over smoothly, and he's such a great sales men! I'm going to tell everyone to go to that dealership! Thanks again!! One happy customer!!!

JOHN FLYNN

17 de jun. de 2016

Sandy made my purchase so great. I love my Soul and would not be in this car if not for the great treatment and no pressure from Sandy. This is one of the finest dealerships I have ever been to. I would strongly consider buying there again. Thanks to the whole team and Sandy at Boniface Hiers Kia.

Curlycat

17 de jun. de 2016

I would recommend Jessica, she was thorough and knowledgeable. She answered my questions before I asked. She was professional and a pleasure to work with.

Michelle Marlor

13 de jun. de 2016

Awesome Service from your Service Department. Our of all the service reps I have delt with Tiger is the best!

William W Derry

12 de jun. de 2016

Great Service I was early and still got done in great time.

B Bono

12 de jun. de 2016

I went with my elderly mother to support her in purchasing a new vehicle. She is a tough customer and I was so impressed with the handling of her sales experience that I bought a new vehicle as well! I was given a tour of the service area and introduced to key staff members. Great experience.

sshyrock

11 de jun. de 2016

took my Soul in for an oil change and decided to try a change instead. Thanks to the fantastic efforts and patients of Sandi Matkowski I was able to upgrade into a great car. Thanks also to Chase and Mike making the financing work and on a Saturday to boot.

Happy couple

11 de jun. de 2016

We had a terrible experience with another dealer not to long ago and felt information from the other dealer was very much mis-leading. Saying this, we were not looking forward in dealing with another dealer while our trust with anyone became non existing. We are pleased to say we had a great experience dealing with Boniface-Hiers Kia. Our sales rep, Sandy Matkowski addressed all our concerns and really went above and beyond to get us exactly what we wanted. Sandy made this the greatest experience and redeemed our thoughts about dealerships. Her professionalism and knowledge is outstanding. All were explained in detailed and all our questions were answered. No one rushed us as Sandy shown us in detail the kia soul we purchase. We are very much pleased with our experience with Kia. We recommend Sandy very much because she really is the best. Also Sebastian from finance was great. He did his best to get everything done for us and made us feel very comfortable. He explained everything and answered all questions before signing. Boniface-Hiers Kia is a family that makes you feel like family. We sincerely thank you to Sandy and Sebastian for all there help and effort to make our experience perfect.

McIntyre, Lashonda 1477

10 de jun. de 2016

Matthew went above and beyond to get me the car I wanted, he made driving all the way to Melbourne worth it. I have never met a salesmen that was so polite and very professional. Thanks again Matthew

Connie

10 de jun. de 2016

The schedule was right on time and a very pleasant experience. Staff was friendly and the work was completed quickly. Price was reasonable. It's the only place I've had my vehicle serviced.

Lorenzo Harriell

9 de jun. de 2016

Tiger was very helpful and provided excellent customer service!

Andrew Jones

8 de jun. de 2016

Good customer service , well though out service procedures make for a positive service visit I am a happy Kia driver .

Rose Ann Kirby

8 de jun. de 2016

I couldn't be more pleased with the service I get from my Kia dealer in Melbourne Florida. The service techs are polite, courteous, and very friendly. You feel right at home.

Richard Abraham Jr

8 de jun. de 2016

I ordered a duplicate key for my 2016 Kia Soul Plus from Herb in the Parts Department. He was great. Very professional and was very efficient. He got my key quickly. Was very happy going there. A pleasant experience.

Dwygll

8 de jun. de 2016

That is real good and care of us and explain toe for paper work and telle means what we are good deal price of my other prius c price sold us and new soul make us good deal trade in and other protect of insurance.to soul add it we feel safe and not be worries in future ahead .

L Richardson

7 de jun. de 2016

After 4 years of owning my Forte, it had it's first very minor repair (a pulley). The customer service rep was very polite and quickly scheduled my car to be evaluated. They diagnosed the problem quickly and accurately, ordered the part, and repaired it in no time flat with no cost to me, as they honor their warranty - unlike some other car dealerships. This was the best customer service experience I've had in a long time, especially dealing with a car. Highly recommend Boniface Hiers dealership!

Susan

7 de jun. de 2016

I can always get in for service the next day. I feel I can trust boniface Kia. And that I'm going to get a fair price.

Diane Withrow

7 de jun. de 2016

I already gave a review I don't want to do this again service was great as always thank you see ya in 6 mionths

Michael J Wagner

7 de jun. de 2016

As always Tiger was on his game. He took care of me in a professional and expeditious manner. He told me the process would take about 2 hours and was right on with his estimate The paint and fabric sealant are wonderful and it brings out the hues in the leather even more. Very dramatic. I ma looking forward to a long and fulfilling relationship with the Boniface-Heirs KIA Service Department.Mike Wagner

Hope Brooks

7 de jun. de 2016

Service has always been exceptional each time we return. Highly recommend your location. Great TEAM effort from all sides.

11223344

7 de jun. de 2016

I HAD HEARD 2 DIFFERENT COMPLAINTS ABOUT THE RUDE DEALERS AND WE DECIDED TO TRY THIS DEALERSHIP ANYWAY , AND SURE ENOUGH THEY WERE RUDE AND WANTED WAY TOO MUCH FOR THIER VEHICLES . MY HUSBAND AND I DECIDED TO PURCHASE OUR CAR FROM A BETTER DEALERSHIP .

valomilk123

7 de jun. de 2016

I had a very positive experience with the dealership.The service staff was very professional & I didn't have to wait long. The only negative was the cleaning of the dash by the detail crew. I have a dash mat plus a solar figure which sets upon the mat. This was left disassembled plus the mat was crumpled up on the dash. No thought as to putting it back where it belonged. This is a small detail but wanted to mention it as I am sure u want your customers input in their experiences at the dealership. Thanks for a great job.

daffodil 6954

3 de jun. de 2016

My husband and I went into the Kia dealership nervous not knowing what to expect. It's was our first time purchasing a new car. As soon as we walked up to the dealership Mr. Ron Wilcox greeted us with a smile. He was very patient with us. Mr. Ron Wilcox was very knowledgeable and his willingness to explain the process of buying a new car and to answer any questions that we had made the experience wonderful. The experience was so wonderful that we left there a member of the Kia family. As soon as we left the dealership we started calling our friends and family to tell them about our experience and if anyone was interested in buying a new car we knew just where the should go, and just the man to help them. Mr. Ron Wilcox made buying a car an enjoyable experience that we will never forget. Mr. and Mrs. Kevin McDonald

Pam

29 de may. de 2016

The hardest part of the day was letting go of my Kia Forte 5..I really loved that car, and the one I had before that one, too. But the best part of the day was driving home in my new Optima! I came back to Boniface-Hiers because I was so impressed with Sandy during my previous purchase. And, she has only gotten better! She very calmly presented options, and let me decide which one to go with. As other customers have stated, Sandy spent a lot of time being sure I understood all of the new features of my new car. She was just great! I was also impressed with Jerome's respect for the buyer, his honesty and willingness to take time to explain all of the financial details. Sebastian was very thorough with preparing all the paperwork, even though we went late into the evening. A good experience all around...

StephanieKoons

27 de may. de 2016

When ever I walk into this dealership, I always feel welcome, the entire staff including Sandi M : whom I have bought 4 cars through, is always positive and willing to go the extra mile. She is not the typical sales person that wants a sale, she wants you to be safe in a vehicle of your choice, based on your needs. I have referred many people to Boniface Kia , and they always walk off the lot with a vehicle of their dreams, and a smile from ear to ear on what an amazing experience it was! The financing was a breeze, Chase was amazing and very thorough. The service department Tiger, is amazing! He will take the time to address your concerns or questions , what ever you need. He is very upfront and honest with you, and wont brush you off. All around a great place to be , and feel welcomed. Thank you! I love my new car!

Thomas Koons

27 de may. de 2016

This dealership deserves 10 stars. They are the make it happen dealer with a staff that cares to make the customer happy! Their attitude is superb and their commitment to customer satisfaction is paramount.

Jimmy333

26 de may. de 2016

Upon entering the Kia Dealership on Apolo Blvd.in Melbourne I was greeted by my now salesman Ron Wilcox. I found him to be very professional and a virtual "Rocket Scientist" of knowledge on the vehicle I went there to see, the Kia Soul. I found the dealership itself a comfortable environment. I loved the big comfy couches in the showroom.I asked Ron if I could see the cutest Soul they had. He directed me to the Soul Special Edition. I loved the Carribean Blue color. The vehicle was very smooth and quiet for an CUV. Ron explained the larger tires and why this four cylinder ran so well for being a small vehicle. While we were negotiating a price I was introduced to Mike a Manager and Gerome a general sales manager. Ron told me I would see very few of this color special Editions on the road. I was happy to hear that!I decided to purchase this fine vehicle. I was then walked over to the service department and introduced to Tiger. (Gee, I thought I was the Tiger!)When I left the dealership I drove to Walmart to purchase seat covers. I was looking for zebra colored seat covers and wha la....there they were. They also had the matching steering wheel cover. I decided to make this vehicle strictly my own. I also purchased a Rhinestone license plate frame and my brothers Alumni University of Maryland frame and "M" plate. The "Bling" made it our own.I thank everyone at the dealership for making my car buying experience a pleasant one, especially salesman Ron WWilcox. Might I suggest a raise for him. Thank you.

Vilmarie

21 de may. de 2016

As we all know buying a new car can be a painful process ..well let me tell you something I visited Kia this week with no intentions of buying a car just going to get information and getting a feel of things I dealt with Sandi and Mike and I can honestly say they were absolutely amazing... wonderful customer service ...They made me feel super comfortable from the time I came into the dealer until we drove off the lot with a brand new car...I wasnt pressured into buying anything on the other hand they're more than willing to work with you and make sure that you're comfortable with your monthly payments... I could go on and on but I'd be here a while... bottom line If your looking for a great dealer with great customer service go see Sandi she's awesome!!!!!

Lisa Walker

17 de may. de 2016

I visited Boniface Heirs Kia to purchase a Kia Soul for my 76 year old mom. My mission was to replace the tired, old car she'd been driving for more than 18 years with a spiffy little car she'd enjoy. Sandy was referred to me by a good friend but, despite the outstanding recommendation, I was expecting the high-pressure sell which seems typical of so many car salespeople. Well, Sandy proved to be exactly the opposite! She put me at ease immediately with her insightful and protective attitude toward Mom. She was very knowledgeable and very savvy about the needs of an older driver and about Kia vehicles in general. I found her approach not only pleasant but positively refreshing! Once the deal was done, Sandy spent almost at least 45 minutes sitting in the car with my mom explaining every single detail of the car's features and mechanisms. Within an hour, Mom was zipping around in her new little Kia Soul like she was born to drive it. I was very impressed with Sandy's honesty and patience with Mom and would recommend her to anyone looking for an excellent and actually comfortable car buying experience. Mom is overjoyed and I am absolutely delighted! Thank you, Sandy!

STR2

16 de may. de 2016

were very happy with our buying experience at Boniface-Hiers KIA. It was not stressful as it often has been at other dealerships in the past. Eddie O. explained the features of the car to us very clearly and worked hard to give us the best deal possible. Mike Brown also treated us very well!

JRS

16 de may. de 2016

Looking for a new. At Post office one day and say a man driving a KIA Soul. I had been considering it so I asked him some question about the car. It was very favorable. He said if I went to Boniface KIA, Tell Jim (who had sold him his car) that Rodger had sent me. So I checked some other dealers out and Finally came to Boniface Hiers KIA. Everyone was real professional and they gave me a great deal on a new 2016 KIA Soul. They are delivering to the home today. All the salespeople were professional and courteous and I would recommend them to anyone looking for a new or used car.John

Ulysses Shields

10 de may. de 2016

Tiger and the service staff are true professionals who get the job done correctly the first time! I would recommend and refer friends to Boniface Hiers Kia

Jibba123

8 de may. de 2016

My first oil change took over a couple of hours and I ended up getting the wrong invoice so this oil change they did it for no charge and they made things right.

Janeen Chiscon

8 de may. de 2016

Brought my Kia in for 3 year service check- good waiting room, good service, but the only thing they did not do, was wash and Vacuum my car like they did with all my other service check-ups. Maybe because my free warranty service contract was no longer active. But since I spent $161.00, I thought I would get that service too! But friendly and courteous.

Bonnie Sebourn

8 de may. de 2016

Easy to deal with and they always have for you even after you buy

jeff

8 de may. de 2016

The price was a little high but overall experience was great

SoulIsHowIRoll

1 de may. de 2016

Have had my new car serviced twice at Boniface. They have been very efficient and seem to do a good job. Tiger takes great care of me and my Kia!!

WilliamMcCauslin

29 de abr. de 2016

Tiger is a professional service member, who gets things done quickly. He does this while still making the customer feel catered to and not just another person in the days service assembly line.

Henry

29 de abr. de 2016

Had a great experience with brie anzak and Barbara and chase so fast with the paperwork. In the service department Rocky is a asset for your company, he takes very good care of his customers.

Lester and Traci Williams

29 de abr. de 2016

We bought our New Kia in December and brought it to the dealership for the first service in May and when I walked in I was greeted by name, I was very surprised that they remembered our names , everyone is always so friendly! We Love our Boniface-Hiers Kia Dealership on Apollo Blvd Melbourne!

NewBuyer2016

28 de abr. de 2016

This was my first ever car buying experience. Everyone I encountered was extremely friendly and helpful and made the experience enjoyable. There was absolutely no wasted time and the salesman I was with went above and beyond to get me where I needed to be. I was in and out with the car that fit my needs and budget. I will most definitely be returning to do business in the future.

MBJ

28 de abr. de 2016

Easy to make appointments/ easy to drop off/ pick up/ great price/ great service... Friendly and professional...my car is washed and vacuumed... No extra charge... Have been using this service for 2 cars for 4 years without issue

Petec

28 de abr. de 2016

Schuled routine oil change to keep in warranty.Also had a re call window work performed.They recommended that the cabin air filter be changed, but when I inspected it, it is clean and in excellent condition.

mgfkiasangria

27 de abr. de 2016

BONIFACE- HIERS KIA MADE ME FEEL LIKE FAMILY, THEY TOOK AWAY EMPTY FALSE HOPE FEELING I HAD EXPERIENCED WITH ANOTHER KIA DEALER AND TOOK EXCELLENT CARE OF ME. THE PEOPLE ARE WONDERFUL THE ATMOSPHERE IS POSITIVE AND FULL OF ENERGY AND LIFE. I APPRECIATE EVERYTHING BONIFACE KIA DID FOR ME AND THEY HAVE MY FULL RECOMMENDATION HANDS DOWN.. NO OTHER PLACE, LIKE BONIFACE!!

Mel cintron

27 de abr. de 2016

Went in for an oil change on my sisters car. Before they changed the oil they noticed that in order to maintain the warranty on the vehicle it required synthetic oil. Even though my sister did not purchase the car there they treated it like she did. I took the vehicle there for maintenance because when I take my KIA there I always receive outstanding service. I will continue taking both vehicles there in the future.

Vicky Umberger-Lugo

27 de abr. de 2016

Very happy with services and staff at Boniface-Heirs Kia

Brendalee130

26 de abr. de 2016

Hi my name is Brenda maldonado, and I'm totally pleased with the service I received. And the team is great, polite and beyond nice and generous if I can give them a 10 ?? I would this is my second car I purchase even though I took 2 vehicles this time ?? from you guys and I love my cars and sandi matkowski who was my sales I have no words for her because shes so nice and care for her customers and that's very important she made me very comfortable and every question I had she had an answer you go girl you deserve a raise ???? ur beyond amazing . Also I cant leave mike brown behind I can honestly say a lot of positive things about him as well he's very generous and tries to work through everything as well and they both try their best for you to leave lot happy .. Thanx again for everything guys ya rock ......

jim mallder

26 de abr. de 2016

Service was good for an oil and filter change on my 2009 KIA sportage

Layla123

25 de abr. de 2016

Honestly best place to buy a car sandi was amazing she definitely new what she was doing and knows her job very well I felt like I known her forever she makes you feel So comfortable I didn't think I'd drive off with a car and she made it happen and I'm so thankful now I'm driving around in a new 2016 Kia Forte and I couldn't be happier woot woot thank you guys ??

Francis cote

25 de abr. de 2016

The service was top notch . I have tried to send this several times but keeps telling me wrong email address. just in case you get this the service was very good, lobby was comfortable, everyone was courtesy. No complaints.

Beate Lawson

24 de abr. de 2016

Great customer service. No pressure to get additional service done.

juli nohrr

23 de abr. de 2016

For me, buying a car is one of life's most stressful experiences! I can't tell you how much I appreciated the service I received at Boniface Hiers Kia. Ron Wilcox was an excellent salesman. He was incredibly kind and very patient with my many (many!) questions. He never made me feel pressured and I felt that he was up-front and honest during the entire process. Mr. Hires was very friendly and we enjoyed talking to him.This is the second car that I've bought from Boniface Hires and we will happily return for our service and future car purchases!Thank you very much!

Anthony Cristaldi

23 de abr. de 2016

The service team at Boniface-Hiers Kia is second to none! they explain everything clearly, don't try to push anything on you that you don't need and they keep you up to date on pending and optional services for your vehicle. The staff is super patient, knowledgeable, accommodating, friendly, and above all HONEST. B-H has my business because they have integrity.

Eduardo J Marrero

22 de abr. de 2016

I was completely satisfied with the service and the staff was very helpful.

Jim Eriksen

21 de abr. de 2016

Easy in, easy out oil change, with free wash and vacuum.

Willa Woods

20 de abr. de 2016

First, i was picked up from Jacksonville, Florida to make this purchase 2 1/2 to 3 hrs away, after making a telephone call.upon my arrival I was treated as if I had known 4 people for a decade.Ron Wilcox, Butch, Brie and Chase.It was the best buying experience of my lfe.Every one needing to buy a car should be able to go to Boniface hiers Kia at Melbourne, Fl.. try it, I promise you will be very satisfied.

Felicia

20 de abr. de 2016

Very impressed with Boniface Kia from this day. I was seen right away for a seperate issue with the vehicle and they let me know abouy recalls on my car. They were taken care of quickly and efficiently and the service rep was extremely helpful and very kind. The team not only washed my car but went above and beyond to get some sticky areas off my hood. I have had bad experiences at this dealership in the past but the staff really shined today. Very impressed.

Bob Kraemer

18 de abr. de 2016

I get my car serviced in Melbourne, even though I purchased it on Merritt Island. They mistreated me, and I make it a point to tell everyone just that. I send any prospective customers to you folks and have been very happy with your organization.

DLL

17 de abr. de 2016

In all our years ever purchasing a new vehicle Sandra was by far the most knowledgable salesperson that sold us a car. We just purchased a 2017 Sportage and she explained every detail of this vehicle. Sandra was knowledgeable and personable and eager to make avdeal without being "pushy. We would highly recommend her as our neighbor recommended her to us.

Bennie Cantrell

17 de abr. de 2016

My service on my Sorento was super. Not only was my vehicle serviced but also washed and vacuumedf. I really appreciate all that was done.

Anthony Veronesi

13 de abr. de 2016

Sandi at boniface hires kia or melbourne, Florida, helped me and my fiance get into a brand new 2016 kia soul+.. she was very courteous..professional and went above and beyond to get us the best deal..even calling the next day after we got our vehicle to tell us she ulgot us a lower interest rate and payment!!!! 100% recommend her and the dealership!!!

ReneT

13 de abr. de 2016

I tried to make an appointment for a recall and a warranty issue that I was having with my car at the dealership I purchased the car at. That would be Fuccillo KIA of Merritt Island. I was told they would NOT give me an appointment no matter what. I was told also that it may take a few times coming back to resolve the problems. I was told it was like going to a doctor, that they have to look at things and evaluate them (Sweetie-that is what the service tech called me) Then I called Bonaface Heirs KIA and I was told I COULD have an appointment. When would I like to come in. NO PROBLEM. I made an appointment and asked how long it would be. I was told a couple of hours. Imagine my surprise when after only a little more than an hour that Kevin the service tech came up and said it was done. I was also offered a light wash and vacumn as part of the service, something NOT offered at the other KIA dealership. I will be back for sure.

Lynn Cassady

12 de abr. de 2016

This was the best buying experience I ever had! Our Sales person (Sandy) was the best! Thanks to all at this dealership for the knowledge & expertise displayed during our friendly visit. Thanks to Sandy for all of her technical support and we look forward to a continued relationship in the future.!

Scheidt

11 de abr. de 2016

Very nice people at Boniface dealership ln Melbourne

Corbin

11 de abr. de 2016

Great customer service! This is the 3rd vehicle my family has purchased from this dealer and there will be many more.

CR89_2016

10 de abr. de 2016

This is my third vehicle with Boniface-Hiers Kia. You may think "well if the cars are so great why have you had three of them ?"...the answer is simple. My lifestyle is ever changing and the team at Boniface-Hiers Kia has been there to accommodate me along the way. I am especially thankful for Sandy M. She has been such an incredible resource as a saleswoman. She is kind, fair and honest. At no point did I feel victim of a scam or the typical stigma of a car dealership. I suggest you ask for her when you're looking for a new car. From the base model to the most expensive, Sandy & the team delivers excellent customer service. Choose Boniface-Hiers Kia, they will not disappoint.

Richard S

8 de abr. de 2016

Kevin Thomson service consultant waited on me. He explained everything in detail, said when the car would be ready with the exact price. He is extremely knowledgeable and knows how to address your questions to where you can fully understand. Because of him I will do all my car needs at your dealership from here on out. He should be commended for an outstanding job.

david.lott.583

6 de abr. de 2016

the problem i have is the sales went well but they draw you in with the lifetime warranty. the only way you can keep it is you have to spend $100 to $300 dollars every time you drive in for a oil change. the people are great when you dont mind giving your hard earn money but the minute you question why does it cost so much every time you come in for a oil change they get offensive. i will say i didnt probably handle it in a great way but i was tired of getting screwed every time. i think what got me fired up was that the lady in front of me got the same spill and then i come up and come to find out all i needed was a oil change but they tried to sell me some break greasing or get the $300 list of things needed at 30000 mile with my car only having 28000. but they made me fill if i dont get it my lifetime warranty will be voided. so i guess the thing to remember is like my dad told me there are no free lunches someone has to pay and it will be you every time you go in for a oil change.

Sheila Scherff

2 de abr. de 2016

I love my new car but not the payment. I had to agree on a payment $30.00 higher than originally planned...second thoughts I should have fought harder.

Mercedes Cronin

30 de mar. de 2016

Excellent service. It was very fast, the place is very clean and everybody was very helpful. I will recommend anybody Boniface Kia anytime.

Sheila Scherff

29 de mar. de 2016

Thank you Sandi for helping me with my new car. She was very helpful and walked thru every part of my new car with me.

Barbara ferrer

27 de mar. de 2016

I was blessed to have Sandi as my sales woman. This was my first time buying a new car and I was nervous but she made the experience so positive and enjoyable. I was amazed to see the way the team worked together to help me and give me the best.

Maria

26 de mar. de 2016

Salesman was very helpful and they were willing to work with me

Happy Camper

24 de mar. de 2016

Tiger Trainer is a great asset to the dealership...........friendly,efficient, and thorough.Service is great!!!I would highly recommend this service center to family and friends.

John

23 de mar. de 2016

Sandi answered all our questions every time we visited the dealership. She knew the Kia Sorento top to bottom. Sandi with the help of Jerome located the model we wanted. Done deal and we love our choice.

Tiger

23 de mar. de 2016

The Kia parts and service team are exceptional. They went above and beyond their call of Duty. I was impressed with everyone there from the receptionist to the advisors. I will be back time and time again. I was very impressed.

Hannah Poirier

21 de mar. de 2016

Karl is truly a wonderful salesman and I would recommend anyone who goes to Kia to talk to Karl. He's the best salesman I have ever had to deal with

Jazmynp13

19 de mar. de 2016

Sandi was such a big help when I was trying to find the right car, and I got the best car I've ever had. Amazing dealership and great salesman and women.

Carmelo Cintron

18 de mar. de 2016

Friendly personnel, great service. Oil change, software update, tire rotation, and even got a nice detail of the car all within a reasonable time. So far Service Day has been great.

Christine

18 de mar. de 2016

As always, excellent in every way. The only imperfection is the noise level in the lounge.

Ray & Elaine Pianka

17 de mar. de 2016

It took awhile but they finally found out I had a different/better coverage plan I had paid for when buying the car.

Charles Deiner

17 de mar. de 2016

Referred by friend living in this area. I had a nail in my tire on a new Kia Sorrento. This dealership was more than happy to correct the issue and with "Happy faces". Would certainly recommend this dealership.

Ray

16 de mar. de 2016

After applying online, I received a phone call the next day from Annie. During that friendly conversation I confirmed my info. A little while later she called back to ask me when I could come in to pick out my car. Upon pulling onto the lot, Eddie O. approached me with a big smile and a hand shake. We looked at a few cars then went on a test drive. Upon returning to the lot, we went over the numbers. Eddie handed the info to Mike B., the manager, who got me into a comfortable payment. Chase was very efficient in getting the necessary paperwork together then explaining while getting my signatures. Before I knew it, we were driving off in our new car and loving it!!! At NO time did we experience ANY negative vibes or feel pressured. This was the most comfortable shopping experience that we've ever had. So much so that I brought my parents in for the same experience two days later. We've been telling EVERYONE we know.

Willieslydell39

16 de mar. de 2016

Everything that i had a question about was answered politely and they helped me feel comfortable in my ventue of geting a new car. I felt good leaving the dealership with a car that serves all my needs

Dawn

12 de mar. de 2016

The customer service is wonderful. They are clear on what services are needed when keeping up with maintaining maintenance plan. I don't feel like I am pushed or sold to, for unnecessary items. The service team seems very accommodating to my needs and my children needs .

Nancy Heindl

11 de mar. de 2016

I will never go to another dealer again. The only thing I will say is that it was a relatively long wait so it would have been great if you had a loaner car for people to use if they wanted.

Rogene Daharsh

10 de mar. de 2016

Everything was done that was asked to have done. Timmy Gilliam goes way beyond what he should have to do, but does because that is the kind of person he is.

H. ortiz

10 de mar. de 2016

i think your service is good.... but you guys charges n rates could come down help out the little people who dont make much money...but like to keep up with there maintance of there cars

gabe

9 de mar. de 2016

Aj Karl Jerome Jimmy and tiger and Robert in service and Steve and Hector in parts are the best. Always a pleasure when visiting this dealership

Mrs. O'Shea

6 de mar. de 2016

Service techs are fine as well as customer service. Overall this dealership, Boniface Hiers has treated us well. We have purchased (5) five vehicles over the past 20yrs from Boniface Hiers.

Theresa

3 de mar. de 2016

Love my service crew! Wasn't expecting a $250 bill for a 15,000 mile checkup so a little heads up when I made my appointment would have been good.

Fred S

1 de mar. de 2016

needed help figuring out how to use the buttons on my steering wheel. also low tire light was on. Service took care of everything checked out my tires and got me back on the road again quickly.

yolanda

1 de mar. de 2016

The service center at Boniface hiers was very kind and understanding when it came to services

newcar mark

29 de feb. de 2016

Service was done in a timely manner and properly done. Service staff were very helpful and friendly, Whole experience was good. Excellent price and work done properly.

Forte owner

28 de feb. de 2016

Jim Monaghan was extremely knowledgable about the Kia brand as he was on the forte we test drove. He very clearly and patiently explained all the features in the car as well as the warranties included. He wasn't pushy on the price and in result came to a fair agreement in a short time. By the time we were done with all the paperwork he had my car outside washed and waxed with a full tank of gas. Even after I brought my vehicle home he contacted me asking if there was still anything I needed, showing outstanding customer service ensuring I understood everything.

DebBelvin1

28 de feb. de 2016

I Have been buying cars at this dealership forever. It is a pleasant experience from purchase to trade in. Wouldn't go any place else!??

Jmiller26

28 de feb. de 2016

I had the best experience in this dealership. I have visited many Kia and other dealerships over the past year. And this is the only one that had my attention. Sandi who was my sales lady is very friendly she answered all my questions. And made me feel at home and not uncomfortable like most sales people. She was also very friendly to my kids gave them snacks and juice while we were there. I'm definitely glad I brought my business here and I will tell others to do their business here . Jerome and Kevin were great as well. Thank you you guys for the wonderful experience

Miguelx5

28 de feb. de 2016

I had service done here for the first time. My visit was pleasant and their service was good, knowledgeable, friendly. Their car wash after service is one of the best I have in any dealer.

29heidi

28 de feb. de 2016

I recently purchased a new 2016 Kia Sportage and the experience was the best I have ever had dealing with car places. The sales representative Sandi was so nice and she explained anything and everything I needed to know about my new vehicle. I would definitely purchase a vehicle there again. Also Jerome and Kevin were great to us! Definitely go there to purchase a vehicle.

Stephen

28 de feb. de 2016

Routine oil changes come with a friendly smile, a car wash, and vacuum.

Fire230

28 de feb. de 2016

Great service staff, always working with service writer "tiger" to get the needed repairs wAnd done fast, not happy with price what it is what it is, you need it fixed you have to pay the price. All repairs done right and I'm on the road again.

logan1208

27 de feb. de 2016

From my salesperson Sandi, service Tiger and all the others I am very pleased with the whole buying experience! Will be recomending this dealership to friends.

Angela Stockhaus

26 de feb. de 2016

I have never had a bad experience. They always tell me right up front hire long the wait is going to be and they are always accurate if not a little quicker than predicted.

Renee

18 de feb. de 2016

The salesman was great! They let me take the car for a few hours so I could think about my purchase.

Barbara Balavender

17 de feb. de 2016

I visited Boniface Hiers not expecting to buy a car at this time. I was impressed with the management and sales person's ability to get me the vehicle I loved at a price I could afford. Thanks so much for your patience (with my indecisiveness)!

Ilovemykia

15 de feb. de 2016

The service department was a pleasure to work with. They got me in and out same day with out an appointment. Price was cheaper than the other kia dealer. They cleaned my car when done. I Will buy my next car from Boniface Kia. Thanks

diane

15 de feb. de 2016

I really don't have anything to say my visits have always been nice never had a problem.

Alessandra Franco

15 de feb. de 2016

Service was fast and did a complimentary car wash.

DENISE CANOUTOS

13 de feb. de 2016

everyone was really nice and went over and above to help me get a new family vehicle, Kevin was the main person who I was working with and he did his job like a professional, Thanks so much, my girls love our new mini van!!

belarka

11 de feb. de 2016

It is so nice to deal with people who know what to do. They do their jobs quickly, correctly & treat you with respect. Thank you!

Norma Esther

1 de feb. de 2016

I always leave Bonifce Heirs KIA very satisfied with their amicable professional services when taking my car in for any repair and maintenance service. They also work with you to save money. They meet my expectations of good quality, customer care and savings!

AMY L MAY

1 de feb. de 2016

SERVICE WAS TOTALY AWESOME, I WILL SEND ANYONE TO THIS DEALERSHIP IF THEY ARE LOOKING FOR A NEW CAR. AWESOME JOB BY SALES PERSON TERRY INGOLD

Melissa Beck

1 de feb. de 2016

Tiger took great care of me and my car. Thank you again.

Bear

31 de ene. de 2016

Thanks Tiger and team for the great visit. See you in the future. The customer lounge and complementary car wash is a great touch.Ken Fallon

J henry

31 de ene. de 2016

Excellant setvice! Fast and easy. I thought I would be waitting for at least 2 hrs for my car to be service but surprise to me done in a lttle over an hour. Very satisfied

Laura

31 de ene. de 2016

Took my car in for regular service/maintenance and as always had a great experience. Tiger and everyone in the service department are always very friendly and knowledgeable. I live in Vero Beach but drive 45 minutes north to Melbourne even though there is a Kia dealership in my town. I would refer anyone to them and will buy my next car from them if/when I need one.

RWH

29 de ene. de 2016

I came to the service department with an intermittent problem with the steering on my Sorento. Jim Elmore and Kevin (mechanic) work with me to solve the problem and found a faulty rack and pinion. They expedited the fix and had my car ready the next day. Had they not taken the time and effort to solve an intermittent problem, I believe that a serious situation could have occurred with my steering. Thank you Jim and Kevin.

Lbauer04

25 de ene. de 2016

Kevin was awesome! Very friendly & explained everything completely. Lost my license while there & he was sure to give me all the help he could in findung it. Very much appreciated!

wayne

23 de ene. de 2016

great service without question. i have told everyone this is the best place for service i have been to and as long as i am treated the way i have been i will continue to purchase another vehicle when needed and the great service

TomK16

22 de ene. de 2016

They completed the necessary servicing in a timely manner to my satisfaction. They corrected the prior error made by the service tech and made it right.

Kasey87

22 de ene. de 2016

I can't say enough good things about my buying experience. I went in on a Sunday, made it clear up front that I was just looking, and I was introduced to the lovely Sandi. After a couple test drives I fell in love with a 2011 Kia Sportage. As much as I wanted to take the car home that day, I knew I needed to do some research and really take my time with such a big decision. Sandi sent me a text the next day asking me if I had any questions or if there was anything she could do to help me. The fact that she used the word help really stood out to me. I was honest and told her I wasn't sure about the price, and she was able to work with a manager, Ron, as well as the Internet sales dept to bring it to a price that made me comfortable with committing to the purchase. I wasn't able to pick it up until after I got off of work the wed after I had 1st test driven it, and when I got to the dealership I found my car was immaculately detailed, the gas tank was full, and there were a few extras added to my car that Sandi went above and beyond to get for me. Kevin, the finance manager had a very relaxed and pleasant attitude, and he made me feel at ease during what could be the most stressful part of a car purchase. After the paperwork was finished Sandi took the time to go over all of the features of the car once again, and even gave me a really cute and girly Kia keychain! Haha! She also made sure I was set up for my 1st service appt prior to me leaving the lot that night. And to top off the great experience Sandi followed up with me at the end of the day on Thursday just to see how my ride was on my way to work that morning. :) Again, I really can't say enough about my great experience. I'm grateful for everyone's pleasant attitudes that made my buying process go so smoothly.

Cared

22 de ene. de 2016

Salesmen was very courteous and knowledgeable about the vehicles. Customer Service was very good and the finance person was very knowledgeable about all my finance options.

winter

22 de ene. de 2016

Great People and Service was very knowledgeable enjoyed friendliness and the great quality of knowledge was in and out in just a few hours no pressure.

swope1189

18 de ene. de 2016

The service team especially Tiger are terrific. I have been coming here for years to have my Kia serviced and always leave with a feeling of confidence and safety.

grey kia01

18 de ene. de 2016

Was great it was the first time I'd been to the service department, I arrived a little bit ahead of time but was taken in right away I was given a service time window it was completed a head of the scheduled time I got my vehicle clean I was happy with the overall service!

Shellymd1

16 de ene. de 2016

It's been a year of exceptional service. Easy to schedule the appointment. Friendly courteous staff with minimal wait time. Always have an my questions answered exact details on available options. Love the way my car looks the service is completed.

Danalistar

16 de ene. de 2016

Very different service experience. Greeted immediately, asked to take a seat for a few minutes, then after discussing service needs was shown waiting area. Played 4 games of solitaire on my tablet (won all 4). Was told it would take 1 3/4 hours to do the service but was done in 1 1/2 hour or 15 minutes early. In addition to recall issue, tires were topped off which turned off warning light inside, fluids were checked, and car was washed and vacuumed. It was warranty visit so no charge on anything.

Sid

12 de ene. de 2016

First service for the soul. Tiger processed everything in a fast manner. Service and recall finished in satisfactory time.

joanjoshua 12

9 de ene. de 2016

Great costumer service,really nice people that do anything to give you a good deal. Ill definily recommende anybody to buy their new car in this place. I love my new car...

Tinahoover

9 de ene. de 2016

The reason we gave a five star rating is the customer service we received. I explained to our salesman what I was looking for and he made sure we got what we wanted. He was very honest and up front, he knew everything about the vehicle we asked. My husband hates the process of buying a new car because he has no patiences to sit and wait. Karl made sure my husband was taken care of in a timely manner and I walked out with my 2016 Kia Sedona!!!??????. If you want to be treated great go visit Karl.

Diane

9 de ene. de 2016

I came in for a recall very pleasant thank you. The one thing I hate is having to write something in this space I should not have to if I don't want to. If you want me to give you and opinion I feel it should be basic if I want not having to write a story and waste time.

Christian Perez

8 de ene. de 2016

Nice guys and fast service, facility looks great no complains.

krazy

7 de ene. de 2016

Had to get my door sensor fixed and they took me in quickly, very friendly and even got my car cleaned and an oil change....before I knew it, they were done

Lady See 2184

6 de ene. de 2016

The guys were vere manable friendly My appointment was Tuesday and I went there Monday By mistake and they took me in was in at 7:45 out by 8:00

pamscot33

5 de ene. de 2016

I had not intended to purchase a vehicle so fast, but with a go-getter like Sandi the offer was too good too pass up. No back and forth hassle with pricing. A few minor repairs that were gladly fixed with no question. And literally out the door in a very short amount of time with my new car! Thank you for a job well done! Keep up the good work Sandi!Pam Carrion

Mike1983

4 de ene. de 2016

Got approved online, soon after got a phone call from Sandy(sales rep). Gave me the best customer service and didn't haggle with me. I was buying this car as a surprise for my wife for Christmas. On Xmas eve, Sandy delivered the vehicle to my how with a giant bow on it and we were able to successfully surprise my wife! I've only seen something like that on commercials and she made it happen for me. Wonderful car buying experience! !

Kay Lockmonic

4 de ene. de 2016

Every thing was just great at Boniface Hiers fast and friendly service. Would highly recomend to my friends and family.

Sealine75

2 de ene. de 2016

Took our 7 year old Kia Sorento with less than 45,000 miles in because the battery and charge light were flashing. They replaced the battery and returned the car to us. On the way home (right at closing time) the lights started flashing again. The next morning the car wouldn't start. Took the car back to Kia and this time they diagnosed an "intermittent alternator failure" and quoted over $700 to fix it. I questioned if the battery they replaced was actually bad the they assured me it was. Still I looked through my recent car receipts and found they had replaced the battery replaced less than 6 months ago. They agreed to refund the price I paid for the battery, but it would take several weeks.We decided to take the car elsewhere because the quote was so high. When we picked up the car they offered us a lower priced "after market" alternator. We said we'd think about it. Meanwhile, the other place had just popped the hood open and showed us on of the valve gasket covers was leaking oil all over the alternator. This other service department was up front and told us this may be covered by "warranty forever" so we took the car back to Kia.We had to gather all our service records because they change computer systems and had none of the original records. They after a few days waiting they denied our request due to gaps in the oil changes over 6 months (we don't dispute this, we put less than 7,000 miles on the car in a year so sometimes we did have gaps). We should have listened to our gut and taken the car back to the other service station, but we were talked into staying at Kia because they offered beat the other shops price. If this had been the end of the story, I would have been mostly satisfied. However, 3 months later our brand new alternator started to whine! Having lost all trust in the Kia service department, we took our car to the other service station and found the valve gasket was leaking! I believe either the Kia service department did not do the repair at all or did not do the repair properly. Either way, I do not trust this service department at all. We had the repair done a second time at the other shop. I requested a refund of the inadequate repair work done at Kia and they denied me because "I had already received a discount."

Zoegyrl

1 de ene. de 2016

Kevin was outstanding. He reviewed all of my service coupons received via mail/email and maximized my savings. I was there for a product recall notice I received in the mail and my 12500 mile service. One way was to recommend a service item that was normally done at 15000 miles so I could use a coupon that would expire before my next service was needed. He was very thorough explaining what was needed now. He also found another product recall item that was not critical. I had not received any notice about that one but it was completed without charge. My car was washed and vacuumed too. I really like my KIA Soul and the good service makes this dealership stand out. Kevin is the best service adviser I have encountered in the Melbourne area. I always ask for him when I call to make a service appointment. Keep up the good work.

joeybatch30

31 de dic. de 2015

I was treated with respect and that my car matter they went to extra lengths to make sure everything was taken care of on my car. I had open recalls that were fixed at the time I went in for something else. They made sure I was taken care of completely.

Rhass88

31 de dic. de 2015

When we walked in the service department we were greeted right away and everyone was helpful and very nice. Upon picking up the vehicle we were greeted again snd happy smiling faces and they knew who we were when walking in.

paperchaser

30 de dic. de 2015

Eddie O was our Salesman and he was very personable and made selecting our New car easy! Barry was our Finance man and Jerome was also very helpful, they made it easy and painless! Could not ask for more

Mackenzie

27 de dic. de 2015

The guys at Boniface Hiers Kia are always helpful and reliable! My AC control valve was fixed in an hour, plus they washed and vacuumed my car in that time. I live in another city but would always prefer to bring my car here!

Susan newland

27 de dic. de 2015

I was in and out in no time and was extremely satisfied with the customer service

Happy Customer

24 de dic. de 2015

Satisfied with the whole process. Everything was explained to me in detail. My questions were answered. My Car was ready 30 min before promise time

Cyndi

23 de dic. de 2015

Ron greeted us outside and helped us through the entire process. It was the easiest car shopping experience we have ever had. After discussions on price, we felt the deal was extremely fair. We never had the pressure of buying or feeling the need to make a decision right away. We can't say enough good things about Ron and the staff that worked with us. Oh and can we say love our new car!!! Right of the showroom floor!!Thanks!!

Bonita

22 de dic. de 2015

The sales man Pete was very friendly and courteous. He is very knowledgeable about the Kia Soul. We would recommend the dealership and Pete as ur salesman

Tom52

21 de dic. de 2015

Called and got next day appointment, arrived and was treated promptly and had two recalls addressed that I had no knowledge of. They promptly serviced my vehicle and with the coupons that they sent made this a good value.

Bruce Rouse

20 de dic. de 2015

Great people! People like Tiger and Karl make us feel like family.

Moushell

19 de dic. de 2015

The salesperson did an awesome job of helping me to purchase a new car and to get me the best deal possible I am happy and will return in the future if I am ever looking to buy again

Gina VanBeck

19 de dic. de 2015

Great. Salesman was genuine and warm. Very patient and caring.

Stacey Dyer

18 de dic. de 2015

Kia was great,,, I got what I wanted and it didn't take all day.

Steve Kienzler

17 de dic. de 2015

I was very much satisfied Jim is a great salesman. I would always recommend this dealership

Esnovol2

16 de dic. de 2015

The service department team were very efficient and friendly and the service worker Tiger was awesome he was very knowledgeable and very friendly he said the care would be ready in 2 hours and it was also they did an amazing job on my car is left very happy with the excellent service.

richard-lus

16 de dic. de 2015

Tiger always give me good service and goes the extra mile to help. When I was away he handled the car repairs, insurance people and allowed me to continue my vacation.

Mary

16 de dic. de 2015

Keeping up with the car maintenance (getting the oil changed and the tires rotated) has never been easier. Your price is very competitive, if not cheaper. Plus, you always include washing and vacuuming the vehicle. I am totally amazed by your service and will never willingly go anywhere else. Thank you again for your incredible service and your attention to your customers.

roger schroeder

15 de dic. de 2015

service was excellent and my service person was a 10.

craterliz

14 de dic. de 2015

Sandi Matkowski-As a sales Rep. she was great, knowlage of vehicles, she got the vehicle I wanted. no stress, no pressure. When I'm ready for my next car, I'll be back to see Ms. sandi. Mike Browne, sales manager helped greatly in making the purchace possible

Charles Addis

14 de dic. de 2015

Great place to do business, either buying or servicing a car.

David A

13 de dic. de 2015

Awesome service department, they seemed very busy but operating smoothly. I witnessed a disgruntled customer giving the service advisor a very hard time because how busy they were. He handled it nicely. I got my car back faster then expected. They evan washed my car and the service man was very friendly and honest.My dealership back home charges over $60. Bucks for an oil change and don't evan wash the car. I will buy my next car from this dealership. Thank you Anthony in service.

mooreterrijo

11 de dic. de 2015

We began our relationship with Boniface Hiers four years ago when we were looking for a previously owned recent model SUV capable of pulling our small camper. We found out way to this dealership from a radio ad playing while we were on our way to Orlando. We turned around and came back home to Melbourne because of the life-time power train warranty provided. We purchased that afternoon and amazing Nissan Pathfinder and have been in love with it for four years. The sales and service here couldn't be better. So when I was ready for my previously owned Miata, I didn't think of calling anyone but, Tiger our maintenance professional. He put us in touch with Sandy and within 30 minutes we had our perfect, mint condition Miata for my Christmas present. This dealership will have my business for the rest of our vehicle purchases. They are a joy to work with and are excellent with maintaining our car and standing behind their work. Love Boniface Hiers Kia.

Unsatisfied Buyer

11 de dic. de 2015

I have never associated with an auto dealer like this. It's a completely different experience than any other I had in my 68 years of buying many cars. My wife and I went there to purchase a new car to replace her 2011 (xxx) Honda Civic. Michael was a new salesman, but he was extremely friendly and not pushy at all. He knew exactly what we wanted. We ended up leasing a new 2015 Kia Soul! in August 2015, which my wife has been driving. It's the " Mac daddy" model and has every feature known to man. We added the service and lease protection policies. She absolutely LOVES it. The air conditioner is terrific and she loves that the radio stays on until the door is opened. We can't say enough kind words about this amazing car and dealership. DO NOT go anywhere else!!

fadelnoell

11 de dic. de 2015

friendly serviceall issues resolved all n all a great experience with a friendly staff and comfortable waiting area.went for oil change,they also fixed a recall issue.

Steven kienzler

11 de dic. de 2015

The two men that took care of me were great. I would recommend this dealership

Pam

10 de dic. de 2015

Boniface Hiers Kia in Melborne is the place to buy a car!! Butch Stokes is a wonderful, patient salesperson. We enjoyed the entire car buying experience. We will definitely go back to Boniface Hiers and Butch Stokes next time we purchase a car. Also Brie in Internet sales is also wonderful! Barry in the financial department was also kind and helpful.

dolly

10 de dic. de 2015

All issues taken care of is an efficient manner. Parts ordered. Jim was helpful, knowledgable, polite, and efficient. All tasks were completed tp the best of my knowledge.

Scott

9 de dic. de 2015

I arrived late for my appointment and was still greeted with a smile and respect. They didn't have time to wash and vacuum but gave me a voucher for a free wash.

winter83

8 de dic. de 2015

Hello everyone my name is omayra and my sales agent is Sandi matkowski and she's the best. I'm a woman and I can say it was a pleasant experience and I'm telling you guirl friend she has your back. Price range, color ,size she can find u a car today . don't wait

SoulMan

8 de dic. de 2015

Usually the service departments of most dealerships are less than enthusiastic about servicing your vehicle and will only give you the minimum courtesy and time/attention as was done when they first sell you the car or set up that first appointment. Not here! Tiger goes out of his way to make you feel comfortable with having to be there while you care gets serviced. Also he is prompt on any item that you feel might have been overlooked or maybe not done up to par. His is an asset to your team.

fsualumni16

7 de dic. de 2015

The employees at the dealership did everything in theit power to sell me a beautiful 2012 Optima. They negotiated the price of the car and helped me get a loan with a low interes rate, and they worked so hard to find me something within my budget. Everyone was extremely helpful and kind. I would recommend this dealership to anyone looking for a new car.

Briana Johnson

7 de dic. de 2015

Bought my first new car and couldn't have done it without STEPHEN GOULD SENDING HIM EVERYONE I KNOW .... VERY PROFESSIONAL AND DOWN TO EARTH.... Dealership was very clean and all the employees where very welcoming.

Stanleydonna.

6 de dic. de 2015

Friendliness with Mr Luongo and jim Elmore yes they get high score only. Thank you Ms Stanley I sent Mr luogngo a email and it failed while I was there to pick up my kia I sent the email yo Jennifer and she printed it off so Mr luongo can take care of how I was disrespected. In your boniface-hiers kia on Dec 3rd 2015 I tried 4 times to send it to me luongo it would not go threw so I had to use ms Jennifer's email she said she would get it to him. Which is Mr robert luongo ty ms Stanley

reck

6 de dic. de 2015

Easy to schedule, fast courteous service. Always a pleasure. This was a recall visit. I dropped my car off and picked it up at my convenience the next day. It was fixed, vacuumed, and washed!

KieshaNTrevor

6 de dic. de 2015

Have to say Stephen was one of the best car dealer I've seen.He was awesome overall gave us a deal we could work with .thanks Stephen

elizabeth & Edward crater

5 de dic. de 2015

The best experience I've had getting a new car ever.

rudolph grecco

5 de dic. de 2015

i was well treated and everyone made sure that my auto needs were taken care of. very impressed.

J. LLOYD

4 de dic. de 2015

FROM OUT OF TOWN, NEEDED AN OIL CHANGE AND SOMEWORK DONE. WALK IN SERVICE WAS AMAZING.. THANK YOU..

Nancy

1 de dic. de 2015

I have never been to a dealership or worked with sales people as wonderful as Sandi Matkowski, Mike Brown and Chase (finance guy - I don't know his last name). No pressure, helped me get a good loan within my budget. I was in desperate need for a new car and they were able to make it happen. Thank you so much. You need to keep all your employees always. Job well done!!!!

marypugs63

30 de nov. de 2015

Sandi Matkowski was absolutely fantastic! She went above and beyond to get me the best deal. She also knows the ends and outs of the Kia Soul. After I got mine, the same day she spent a great amount of time going over the vehicle to make sure I knew what I was driving. I love my Kia Soul. Thank you Sandi, Mike Browne, and Kevin Martinez For all that you do to get us into a car

Cindy

29 de nov. de 2015

great Friendly wasn't pushing explained everything about the vehicle I Would recommend other people their convenient location clean all people were friendly nice atmosphere

dianna

29 de nov. de 2015

was watching t v saw an ad about your dealership.wet down to melboure and got my car .mt saleman was great we got our friend to buy a car also we tyu.

kzehner93

28 de nov. de 2015

Sandi Matkowski was absolutely wonderful. She went above and beyond to get me the best deal. She also knows the ends and outs of the Kia Soul. After I got mine, the next day she spent a great amount of time going over the vehicle to make sure I knew what I was driving. I love my Kia Soul. Thank you Sandi and Jerome Kramer for all that you did to help me.

Dona Stout

27 de nov. de 2015

My whole experience with the dealership was positive. Work was done in a timely manner. I will return again in the future.

mcaleenan

24 de nov. de 2015

Tiger does a great job making sure all is completed. He is very personable. My car is shiny and clean too! Grateful for free wifi as the appointment was a bit longer than I had hoped, so it was nice to be connected while I waited.

Rosario

24 de nov. de 2015

The employees are amazing and take great care of there customers.

Airvine

23 de nov. de 2015

The service Provided was amazing and was done in a fast and timely manner. They were very friendly towards me. I would definitely go back for more service

Kellymae18

23 de nov. de 2015

Sandra made buying my car such an easy experience, a great one too. From the day I bought my car to the day I had my windows tinted and got it back, couldn't be more pleased

#newcar

23 de nov. de 2015

I am very happy with everyone at the dealership. As a single female, I did not feel pressured or overwhelmed. All of my questions were answered and I am very comfortable with my decision.

Melissajawn

22 de nov. de 2015

I was very pleased with the customer service at the dealership. I came in to get an oil change and tires rotated. Tiger was very helpful and detailed with what was happening on my car. When I got in my car and realized my tire pressure light was still on, I was able to have my car taken back right away to reset the light. I will definitely be going back there for services or when I purchase another Kia.

Darth Vadar

22 de nov. de 2015

I dropped off my vehicle the night before, and was serviced during the day. I picked it up at the end of the day. This works very well for my schedule.

Marilyn

22 de nov. de 2015

Love my Kia Soul and everyone at the dealership and service department have been great!!

Carl

21 de nov. de 2015

Awesome and very fast. Worked with me on getting financed

Jessica Hamlin and Jason Williamson

20 de nov. de 2015

We had a rough start at first with our sales agent Terry Igold.We were interested in a certain vehicle and he ignored our wants and tried to put us into a vehicle we did not want. We actually decided to go with another dealership all together but we spoke with Chase the finace manager and he saved the sale. We got the vehicle that we wanted and are happy with it but only because we dealt with Chase.

George F

20 de nov. de 2015

Our salesman Jim Monaghan worked with us to make the deal happen. He was personable and professional and a pleasure to work with.

Tweezy

19 de nov. de 2015

Salesman sure knew how to sale a car. Information was very accurate and help. I didnt have any credit, but he got me a car to drive with no money down. I would refer any person to him.

happy2015

17 de nov. de 2015

Brought car in for routine service and everyone was helpful and friendly. Sandy was very happy to see me as we visited during the service work and was glad that I was delighted with the car. The work was done in a timely manner as I had an appointed afterwards and they got me out in good time.

Opal2015

16 de nov. de 2015

My husband and I had a great experience with your service staff...Tiger was very friendly and thorough.I live hour and half away and he was very helpful in explaining how I can go about using another Kia dealer closer to either my home or workplace and still stay in compliance with my Forever Warranty. ..I would recommend this dealership and service to all my friends...

Natalia & Liana D

16 de nov. de 2015

From beginning to end this experience was totally extraordinary. The service was extremely exceptional. All representatives did their best to make sure that we were satisfied with all the details of the agreement. Not to mention , Sandy, she went above and beyond her call to make sure that we were pleased before sealing the deal. I have never sat at a dealership's office as a female in total peace and confidence that I could trust every step of the transaction. From our initial conversation over the phone to our last signature Boniface and Company Inc. were truly the best!!

Ken Fallon

16 de nov. de 2015

James did a great job from start to finish. Thanks for your dedicated service.

Zippy321

15 de nov. de 2015

Steven is the best Dealer by far! I came in with very little credit and no money down. I drove off the lot same day low interest rate in a fully loaded 2016 Kia Soul. If you want a superb dealer with a car along with it I urge you to stop in and check out Steven Gould and tell him Zipporah sent you!

Jan Pokol

15 de nov. de 2015

My automobile broke down in Melbourne and I took it to this dealership. The Service employees were friendly and helpful. They let me know in a timely manner what was wrong with my vehicle. When I returned the next day to have it towed from the facility as I did not think my car was worth the cost of the repairs, the Service employee suggested that I speak with the sales staff to see if I could obtain another vehicle. I was amazed at how friendly and helpful both the Service and Sales staff were. It was truly a GREAT experience.

Carkia15

14 de nov. de 2015

I never thought I will be driving away in this excellent service and friendly environment to be in they are so helpful and great customer satisfaction. I'm sending family and friends here for they next car. I love my Kia soul!!!!

RoyalChild

14 de nov. de 2015

Very friendly, went above and beyond to make sure I was satisfied and continued to do follow ups with me to make sure I was enjoying my purchase.... Was available and is still available for any further questions or request i had months after making my purchase. Even assisted other family members of mine in purchasing their vehicles #ATrueBlessing

Hellofriends

14 de nov. de 2015

This was my first time buying a car and they made it as easy as possible. They made me feel comfortable and answered any question I had. They made sure I only got the things I needed.

SHARON SMILEY

14 de nov. de 2015

I called the office Ron answer the phone he very courtesy, when I arrive their he greeted me at front entrance welcome me to KIA and as I inter the building every one greeted me. Ron said have seat but first let me take you for test drive to how the car rides to if you like the car. I like the way car drive it's comfortable, I 'm enjoying all the features the color on in side and out even though I didn't get my red. Well any way Ron had leave for moment and Roger help complete the deal with all the other reps in they all very polite. Thank You. KIA for helping me get better vehicle to get around in I'm very satisfied . Sharon Smiley.

300

13 de nov. de 2015

The people at Boniface Hiers Kia were fantastic. Especially our sales person, Sandy. She was one of the best salespeople I have ever met. I just recently purchased 2 brand new Kia Optimas, my daughter and I both love our cars. The whole process was simple. They really went out of their way to please me. Thank you Boniface Hiers Kia and Thank you Sandy.

Roy Ervin

13 de nov. de 2015

I brought my car in for repair and everything was accomplished with no fuss or with no longwait times. Kudos to the facility and staff. The Service Rep. (Kevin) was outstanding as he described everything spot on and was extremely cordial.

Alison1414

12 de nov. de 2015

IT would be most helpful that when you make a service appointment on line, That the site actually works. You go in thinking you have an appointment when in reality you do not. A funny thing is that they actually send you an e-mail confirmation. So, never use that site again.

Al Boettjer

12 de nov. de 2015

The staff at this dealership are the absolute best!

Robert

12 de nov. de 2015

Excellent. I have dealing here for ten years and have the best service and sale reps. Thank you AJ

Joeypizza

11 de nov. de 2015

We recently bought a Kia Soul and we have no regrets so far. Sandi Matkowski was our sales consultant and she was great. She spent hours with us on test drives to help us find the right car for our needs. And also spent a lot of time with us when we found the car that was perfect for us. And she was there to make any adjustments to the car. And Mike Browne helped us get us the price we wanted.

Andrea

10 de nov. de 2015

Consumer Service was quick and friendly. The waiting area is a little boring but it is clean and comfortable.

Jim Day

7 de nov. de 2015

The salesman, David Wintermyer, made the purchase a very pleasant experience. He was very professional.

nammy1955

6 de nov. de 2015

I just moved to Florida and was looking to buy a new car. I was greeted by Terry Ingold and helped me through the process of buying a car. He was very friendly and out going. I thank everyone that helped me with purchasing my new car.

Karen Aul

6 de nov. de 2015

This is the second car I have purchased from Boniface Heirs.....I returned for the great customer service. I will also participate in all my service needs being done by them.

jh2679678

5 de nov. de 2015

My transaction was made very easy and satisfying. Would recommend to anyone wanting to purchase a car. I was preapproved before coming in which made it very convenient .

Eddie

5 de nov. de 2015

It was my first time visiting this dealership I was greeted by Eddie Otero he welcomed me very friendly with a smile and very professional he treated me like family he described the vehicle i was interested in detail to me what i enjoyed the most that the salesmen as well as the finance people were very professional and not the pushy type i truly enjoyed buying my vehicle. there would recommend it highly.

nice people

5 de nov. de 2015

Everyone was very nice, treated me like I was an old friend instead of a new customer, Thank you so very much to every one.

kiki6920

2 de nov. de 2015

As usual it was a very nice atmosphere to wait for your car to be serviced. They found more work that needed to be done on it and the wait was a little longer but didn't mind it. The service person was vary nice and professional as always and made my wait seem short.

JRS9000

29 de oct. de 2015

I dropped my car off at 7:45 am, spoke to Jim Elmore who wrote me up. He said the service would be complete in about an hour, and it was. I picked my car up during my lunch break and was on my way.

mariered1212

29 de oct. de 2015

Its been awhile since I was in such a pleasant and kind environment with a calm and patient man in the service department. Very knowledgeable. Excellent job too!!!

Paul Horsey

26 de oct. de 2015

I bought this vehicle for my grand daughter who is well pleased with it. My experience was rewarding and enlightening. I truly enjoyed my experience with your knowledgeable and helpful staff.

Sue

26 de oct. de 2015

Always great serviceBought 2 cars from here and will continue to purchase our cars from here and have them serviced as well.

joeyselca777

24 de oct. de 2015

I have had nothing but the best experience so far with the service department. They are professional, direct and address any concerns that I may have.

Bhernandez

23 de oct. de 2015

The services was great, sale reps are friendly,helpful, and very professional at their job. Definitely worth the hour and half ride from Orlando. Thanks

Nachrist

23 de oct. de 2015

Staff was amazing and bent over backwards not just to get us in a car but to make sure we were not rushing into anything. Great staff and the process was fun and simple

kg623

23 de oct. de 2015

Was recommended to this dealer and Sandi Matkowski in particular. Went in looking merely to look and gauge numbers on a 2016 Kia Soul and was thoroughly impressed, not only with the car itself, but the sales and finance team. Sandi made a purchase possible when I thought it couldn't be done in my current situation. I love my new Soul and would recommend Sandi and Boniface all around.

jsb3521

22 de oct. de 2015

As always Kevin was professional and polite, I have bought 2 Kia's from them and I am very satisfied. There service department is always spot on and will work with you on repairs or scheduled maintenance

Joyce

22 de oct. de 2015

Everyone at Boniface is awsome. The service department is the best. Kevin, Tiger.Steve, the service manager and everyone else could not be nicer. I recommend them highly .

Barbara Dillery

22 de oct. de 2015

Anthony Trainer is a great service manager! He is efficient and knowledgeable. Not only that, he gets the job done promptly. As a matter of fact, my car was in for "next day" service. He got it done the day before my scheduled service. YAY! I was on the road again!

Liz Boley

22 de oct. de 2015

Tiger was professional and did a great job taking care of my tire issue.

Christian holt

22 de oct. de 2015

Steven was awesome and I couldn't be happier with my new car!

bkraemer213

21 de oct. de 2015

Everything went well, and the vehicle was cleaned up perfectly. I purchased the car from Merit Island Kia where I was mistreated, and consequently decided to swap out my license plate holder for a Boniface Hiers devise, and have all future service performed by Boniface Hiers Kia. The people there treat me great, and I highly recommend them to anyone looking for a new or used vehicle.

Phyllis harrah

21 de oct. de 2015

The staff was so pleasant and helpful and they washed and vacuum my car so nice!

Turtle1

20 de oct. de 2015

I purchased my second kia soul, first from here. I was referred and my friend was promised a referral fee, took several months and numerous phone calls, felt they were not sincere. The day I bought my new car, my old one was being serviced. They said when we bought it back for service they would issue a credit, that never happened. We are talking about a small amount of money, small price for customer satisfaction, referrals etc. They just wanted the sale, and said things we would want to hear to get it. I would not buy another car from them

linda

20 de oct. de 2015

Always great service. Never have been disappointed.

Cara Barton

16 de oct. de 2015

Great Experience, I would recommend to a friend. Always very friendly.

ASHLEYHORSKIN87

14 de oct. de 2015

Kia is defiantly the best place to buy a car. I will forever be a customer. The experience was one that I will remember forever. And I will recommend all my friends and Co workers.

Clive Edwards

14 de oct. de 2015

30,000 Service carried out by Kia in Melbourne, Kevin Thompson service rep is first class, explains what the service involves and how our maintenance contract works in support of overall charges.Our Sorento has been serviced from new by Kia Melbourne they are always pleasant, welcoming and clear in what needs doing and the costs involved. Good set-up, nice customer lounge and good atmosphere throughout the operation.

Ashley

14 de oct. de 2015

Buying from kia was a fun and enjoyable experience. I am enjoying my new car and I absolutely love their one on one customer service. After we sell we serve. They really do.

Ed Kunigonis

14 de oct. de 2015

Five star service consultant. First visit to the Service Dept and I was completely satisfied. This is where we will be getting our Kia serviced in the future.

Ifit

13 de oct. de 2015

Our Oct. 2 purchase of a 2014 KIA Sorento met all our needs, both automotive and fiscalThanks to the low key sales approach of Steve Gould and then Jerome Kramer, we feltconfident that we were being treated fair and square. They answered our questions andhave continued to great us warmly upon our recent follow up meetings at Boniface-Hiers KIA.We will return in the future and recommend B-H KIA most highlyIndialantic01

jag186

10 de oct. de 2015

These guys were amazing. The entire process was a pleasure because of Sandi and Jerome. Would HIGHLY recommend peopleto go here to purchase a vehicle.

alesana8900

9 de oct. de 2015

She helped me from the start, she help me get the best deal i can get. She should me a amazing car the soul and showed me every little feature possible, thanks to her i know everything about the car. she is very caring and a amazing person, thanks to her i left with a beautiful black soul, thank you sandy!

MJBF

5 de oct. de 2015

Even though we have moved away from the Melbourne area, when it came time to buy a new car we took the hour drive back to Boniface Hiers. Barbara met us as we pulled in and listened to what we wanted and lead us to the perfect car.

MrsRiley

4 de oct. de 2015

This entire team worked so very hard to get us the best deal possible. We ran through what seemed like 50 different deals/options in 2 days to find the best situation for us. They never gave up and continued to work to put is in a car we loved for a great price. They gave an awesome deal for our trade in and put us in a fantastic car.

JazzyJay

4 de oct. de 2015

Excellent Customer service! Prompt and corteous. Free car easy after servicing. Very knowlegable of service needed. Service was conducted in a timely manner. Great company!

kay doyle

4 de oct. de 2015

My service advisor Kevin Thompson made sure i was having no issues with my 2015 Kia Rio when I dropped it off for my new car checkup and oil change.He got my car serviced in no time and had my car washed and vacuumed after that was worth the $29.95 in my book! I am one happy Rio owner!!

Alison1414

3 de oct. de 2015

Always enjoy my visit at the dealership whether it is for a purchase or just service. The new detailing/cleaning crew are awesome. So, glad they brought back vacuuming.

lily

3 de oct. de 2015

Tiger really took care of us very timely and was concerned about us. We have a follow-up appointment which was made at our convenience.

rogene daharsh

2 de oct. de 2015

They took very good care of me while my car was in the Service Department.

David porter

30 de sep. de 2015

I was new in town and tiger took my stressful situation and de tangled it. He wasn't only extremely helpful and assertive, he got the job done in a timely and sime fashion. I've never tipped anyone at a dealership, but he compelled me to with his service. Great experience over all and I'm incredibly grateful for how I was taken care of.

Beanie

29 de sep. de 2015

I was treated like royalty from the moment sandi called me on the phone to discuss a new car...I wasn't even looking for a car..A couple of years ago I was looking at a kia and I have to say I didn't like the salesman that helped me ..so no new car at that time ..Sandi called me and what a difference.. I did get a Brand New Soul .and so far I love it...The folks at Boniface-Heirs are professionals and once again kudos to Sandi. The team work was truly unbelievable . Be rest assured i will send everyone I know there...Thank you

Robert

24 de sep. de 2015

It was pleasure doing business with this dealership. Will recommend Boniface Kia.

peaches1A

23 de sep. de 2015

I have the best sales man Ron Wilcox. He understands what I want in a car. I'm very direct and do not want to sit in a dealership for 8 hours. This is my 2nd Kia I purchased and still cant believe I came home with a new car.These people are wonderful and will go out of their way to get you the best deal.

Lucille

23 de sep. de 2015

My car was serviced as needed. I have no complaints. Everything was done as expected

I.M.

21 de sep. de 2015

Excellent service! The sales staff as well as the service department were both knowledgeable and efficient. Their friendliness and willingness to help was a breath of fresh air.

Ben

20 de sep. de 2015

Service was great like most times, only wish it could be a little quicker. but I guess you can't rush skill

ed crater

20 de sep. de 2015

Repairs were done in a timely manner, Curtis service agents.

David Anthony

20 de sep. de 2015

The service writer Tiger was outstanding. He handled my car from start to finish. They were very busy and he followed up with me several times during the day. I will purchase next vehicle from BHK. Thanks for the great service from the service department.

Volleeegirl

19 de sep. de 2015

We needed a car Steven made it happen .the finance team did a great job finding the best rate. There wasn't any haggling which was a nice change.

oldman

19 de sep. de 2015

I came in without an appointment because I had an emergency and it was taking care of with excellence. Need were met in a timely manner.

james

19 de sep. de 2015

everything was just great. the staff was more then helpful, my sales person (sandi) could not do enough for me, and I want to thanks her again.

Kathy DJ

18 de sep. de 2015

I took my Kia Soul for the 10K mile oil change/check. The waiting area is clean and pleasant. Staff courteous, friendly and thorough. And I LOVE my car!

Jesus Diaz

18 de sep. de 2015

The sale was fast and to the point. Make my day easy and fast. Your Internet representative was great.

Butch

18 de sep. de 2015

My salesman Butch was very good. I wish him the best of luck and that he sells more cars to the public.

Gerlad M. Curl

17 de sep. de 2015

I would like to commend our salesman, Karl Jansons, for an excellent buying experience. He was very pleasant and personable. He was highly knowledgeable of all models we were shown, answered all questions and worked extremely hard to put us in the car we wanted at the price we wanted to pay. Since the purchase he has followed up with numerous calls, asking if were pleased with our purchase, which we are!! He always has been very helpful answering any and all questions we may have. Gerald M. Curl

Laura

16 de sep. de 2015

On September 15, 2015 I had an appointment for the first oil change and tire rotation for my 2009 Hyundai Sonata, the attention was unbelievable once I was greeted I was referred a Kevin Thomson he was very attentive and he explained step by step every thing that was about to be done to my vehicle each time I had a question he answered without hesitation and to the point that put me at ease. While I was waiting in the showroom for my car to be serviced from time to time Kevin would come to me to inform me of the progress of the service I liked that a lot for I was not kept in the dark.

kenskia

16 de sep. de 2015

Everyone worked hard to get us the vehicle we wanted! We got the 2015 Sedona van. Now we will be able to take all 4 grandkids at one time!

Christina12

15 de sep. de 2015

GREAT EXPERIENCE. THEY SAID I WOULD GET A CAR AND I DID! YOU GUYS ARE AMAZING! I EVEN GOT MY ORIGINAL PAYMENTS REDUCED! SANDI WAS QUICK AND DID HER THING TO GET ME INTO MY 2015 KIA OPTIMA! I'M IN LOVE WITH MY NEW CAR. THANK YOU!

familyof4

15 de sep. de 2015

This was our first experience buying a brand new car. We did have reservations but our sales rep did a great job putting our minds at ease. The entire process was short and easy.

noel martinez

14 de sep. de 2015

I went to Boniface Hiers hoping and praying they could help me. I was turned down by another Kia dealership in Ft. Pierce. I called them first and spoke to Theresa. I explained my situation and wanted to know if they could help me. She asked me to fill out the online application and got back to me within an hour and told me that they thought they could help me. I drove up to Melbourne (I live in Port St. Lucie). Unfortunately my husband could not go with me as he was working. I was nervous going by myself but as soon as I got there Theresa put me at ease. She introduced me to my sales person, Sandy Matkowski, who is so wonderful. She and the finance director, Jerome, worked so hard to help me out! They were able to get me into a vehicle that I love! Sandy, Jerome, and Barry (the finance consultant) all worked late to help me out and I so appreciate them! If you need a car, Sandy is the person to see. I had the best car buying experience ever and will never forget them! Sandy and Jerome, thank you so very much! I can't say it enough!

limuel27

12 de sep. de 2015

i gave them 5 stars cuz they're the best,i came to the kia dealership with no car & i came out ridin a new carthanks to kevin

james

12 de sep. de 2015

i think the service and personal attention given by the sales person SANDI MATKOWSKI was over and above what I expected. I went in for an oil change and came out with a new car how do you figure that out, but I was happy with the deal that was provided and the service given.

JJ

12 de sep. de 2015

Quick, efficient service and transportation to work. Thanks!

jad124

8 de sep. de 2015

My salesman was extremely knowledgeable in the vehicle i chose, not only that but extremely friendly and polite to both my wife and I. I will make it a point to tell people to visit and ask for Ron Wilcox

Hannah

7 de sep. de 2015

Karl was a great salesman. This was our second car from this dealership and we will be buying our third car from Boniface Heirs Melbourne in the near future.

BB

6 de sep. de 2015

Great service Your review must be between 50 and 4000 characters in length Your review must be between 50 and 4000 characters in length

dianasarles

5 de sep. de 2015

Butch was excellent during my purchase. I would recommend anyone and everyone to Kia boniface Hiers. They worked really hard on getting me an approval

Jason111

4 de sep. de 2015

I was very pleased with my sales rep Roger Dixon. He was very knowledgeable and kept me informed through the whole process. The finance team were very professional and really showed they cared about the customer and not just another sale.

Andrea

3 de sep. de 2015

I had a great experience at Boniface Hiers Kia. I was able to get a very good deal considering my situation. Being younger than 25, no co-signer and my first car ever; I went home with two new cars. One for me and the other for my sister who had no hope on getting her car any day sooner, because of her Poor credit score. This wouldn't of had been able if it wasn't for the awesome team work the salesmen did. Thanks to Sandi Matkowski, Pete Mattix and Barry for going above and beyond with the service.

Sandy B.

2 de sep. de 2015

I came to Boniface Hiers Kia with a lot of research on the Soul! model, but I was still impressed with how much more Sandi Matkowsi was able to show me. Both she and Jerome Kramer were professional and personable, making my decision to buy so much easier. I've already made sure to mention where I got my great new car!

Madison

31 de ago. de 2015

Staff was very friendly, knowledgeable, very willing to help. Went over car showing all features. Great in helping me obtain a loan with not so great credit.

alicia

31 de ago. de 2015

Amazing experience from start to finish. Ho hassle. Would recommend buying your next car here.

lew

30 de ago. de 2015

Great staff- great service! Service took place in a timely manner. Staff was considerate and polite.

john barchella

30 de ago. de 2015

Thank you to General Manger in getting involved to make the deal work, and returned phone call.....

kiaFAN1

30 de ago. de 2015

My experience was pretty much as I expected it would be and the salesman that sold me the car new what I wanted and wouldn't settle until I got the exact car I was looking for! Thanks again Mr. Ingold for your great effort in supplying me with the car my wife wanted.

judyg68

30 de ago. de 2015

I am happy with my Sedona and I'm glad it is kept in top running condition by your service dept. They are always friendly and they do all they can to make the experience as convenient as possible and as easy on my pocket book as they can. Thank you for keeping my family safe.

The Harvey's

29 de ago. de 2015

Had an excellent buying experience. We love our KIA Soul! Would definitely recommend to friends and family.

Karen

29 de ago. de 2015

A complaint that I feel needs to be addressed is communication between the service department and customers. This past Monday I called and tried to speak to Tiger, left a message on HIS voicemail. NEVER received a call back about the quick question I had. I completely understand that the service department gets busy but it only takes 5 minutes to respect your customers needs. I had to call back again the next day and still did not get the answer I was looking for until the day I brought in my vehicle in for the service,and dropped off my vehicle early. I was told by Jim it would take all day. Please take the time to call your customers, thats all we ask of you. Other than that have had actual wonderful service done to our vehicles.

Karen and Lee

29 de ago. de 2015

Jerome and Terry were very helpful for the entire leasing process. They went beyond what we expected for the vehicle we actually came in for, and gave us a much better deal then we thought. The only downfall is when we went in for service for our new van and it was done we never received a call to let us know it was finished. she was the one who initiated the call, to only find out the service gentleman gave the key to our salesman and still yet again was never called and then key was passed off to the manager with still no call to us. This unfortunately was the 2nd time I was kind of let down by your service department. We had some work done to our previous vehicle and when we were to bring back the rental my wife had to call him to find out what to do with it. We at that time then had to rush to get it down there to return or our insurance would have charged us and for it and it would not have been taken care of. We were very lucky we got there on time from Viera. The reason I am mentioning these 2 incidents is because it all happened within 2 weeks of each other. We believe communication beginning to end with the customer is key to 100% satisfaction.

BusyMom6

29 de ago. de 2015

I purchased my 2011 Toyota Sienna from Boniface Hiers back in 2013, and have taken my vehicle regularly for oil changes and maintenance ever since. Always great customer service, love having my car washed and even vacuumed along with the oil change. Only complaint is the wait: often an oil change takes minimum 2 hours, or up to 3. Be prepared to either get a ride to lunch or run errands.

Unsatisfied Buyer

29 de ago. de 2015

Tiger was courteous and professional. He got my service done fast and explained everything. I was there for a second opinion on my SRS air bag warning light.

Mr Kia

29 de ago. de 2015

Ron is a perfect example, in our opinion, of how a car salesman should be! Very personable and put us in the vehicle that fit our needs, He wasn't "pushy" as we have found a lot of car salesman are! He is very professional and helpful.. Got us in the price range we were looking for! We found everyone at this dealership to be very pleasant and accommodating! We will definitely refer you to all of our friends!

AJ

25 de ago. de 2015

I was very happy with the dealership and especially my salesman, Butch, at Boniface Kia. He was very polite, no pressure, and did everything possible to accommodate me through the purchase of a new Kia Optima. He answered all my questions and concerns and has taken the time to call me at home after the purchase to see if everything was going alright. Great guy to deal with.

phday

25 de ago. de 2015

Sandi Matkowski was great to deal with - she found the 2015 Sedona we wanted at the price we agreed. She followed up with us on the date and time - she said she would, not many sales people do this today. All the sales team at Boniface-Hires were friendly and helpful. The Service Department made a 90 day service appointment on the date and time that was convenient for me.

Joanne

24 de ago. de 2015

Kevin was wonderful, courteous, and professional. The service was taken care of in a timely manner and car received back cleaned inside and out...outstanding!!

gabe33

24 de ago. de 2015

Tiger a d Robert and Steve in parts Carl in sales went over and above to help my situation with my car.they are the best and I reccomend this dealership

1truelove

24 de ago. de 2015

We have been to many car dealerships most experiences have been good - but this dealer's sales and finance department far surpasses all the other departments that I have worked with. Our experience with Boniface Hiers Kia Dealership was awesome! From moment we arrived we felt welcomed. They were great !!!! They are highly organized and efficient. Thanks to Pete Mattix, my husband and I were able to walk out of the dealership with a brand new Sorrento and we could not be happier, he is an excellent salesman and took so much time with us. The dealership went above and beyond to earn my business.

morris921

24 de ago. de 2015

Planned to test drive KIA, then Toyota. Liked the Soul's ride - bought it! Reasonable price (15% below MSRP), no pressure to buy more than I wanted, friendly and clear communication from start to finish.

cmjustus

21 de ago. de 2015

I have never had a bad experience at Boniface Hiers Kia, from purchasing my vehicle to the maintenance. Staff is always very pleasant and knowledgeable.

xanakai

17 de ago. de 2015

I have had many cars and most have been great - but this dealer's service department far surpasses all service departments that I have worked with. They are highly organized and efficient. I had a part that was recalled - I did not buy my car from them and don't live in the town of Melbourne, but my parents do so I took my car there. Wow am I glad I did - they took care of the part - noticed I had an additional recall and took immediate care of it - not to mention "Kevin" went far beyond expectation by following up and making sure I was happy with the service. He was easy to understand, took the time to explain clearly what I needed, and made sure that the repair was done in a timely manner - also this is the cleanest my car has ever been. Whoever the gentleman is that is cleaning the cars is amazing. I have been there 3 times and my car is spotless when he cleans it! I will always do business with this dealer and will buy my next car from this dealership.

Rickespn

15 de ago. de 2015

My first time in for service and couldn't have been more satisfied. They even washed and vacuumed the car. I will certainly come back and won't hesitate to recommend

Jason SkyWalker

11 de ago. de 2015

Sandi, Mr Dill, Mike and Chase bent over backwards to make sure that I got a deal that could work. I went to dealers all over Central Florida and they were not able to do what Sandi and her team pulled off, while all the time taking care of my family and I. They made what seemed impossible, possible while giving me something that I wanted. Good job guys!

Esther

10 de ago. de 2015

I always leave very happy with any of the services rendered.

Jeriks1s

10 de ago. de 2015

Thanks to Pete Mattix in sales and Barry in finance for a good experience in what was potentially a stressful situation. Awaiting change in seats from cloth to leather which we were told would take a day and a half.

TheTrip

10 de ago. de 2015

The sticker price & information on the left rear passenger window stated the car was a 2016. After I signed everything & the car had been detailed & delivered as we were leaving, I saw on bill of sale & all other document papers, this is a 2015. I did not even try/attempt to haggle down the price or anything, for a 2016 for my daughter, I was satisfied(other dealer prices for year & model was about the same).I don't know where my $4500.00 deposit went to,for I don't see where it was used to benefit us in our purchase of this vehicle. Now I'm just seeing the "Lifetime Warranty" is not real. I will still have to pay out of pocket for "miscellaneous" parts & service should I require drive train service repairs. This "Warranty" is the main reason I drove so far, by-passing other dealerships,like Deland Kia, to come to your dealership. I wanted a good & dependable car for my daughter, I just forgot the "tricks of the trade" in my desire to keep her motivated in life, I Trusted you. You all know majority of the people as I did do not read all of these papers you have us to sign. It's on me, & I gave it to The Lord.

happy guy

10 de ago. de 2015

We dealt with Ron Wilcox from the beginning and felt very comfortable with him. He was friendly, honest and informative. We are very happy with our purchase and hope to have a long association with Boniface Hiers Kia

rgc1111

9 de ago. de 2015

Sandi was awesome and she made the experience as pleasant as possible. I would consider buying again at this dealership. Overall the experience was quick and easy.

kev60

9 de ago. de 2015

I was given the opportunity to purchase a nice vehicle, and given good info. In regards to becoming more "creditworthiness".Although a little perturbed in not getting a keyless alarm as part of the price of the car, I feel I was treated well and the individuals involved in my purchase, showed friendlyness, and professionalism.

fire230

9 de ago. de 2015

they service what they sell, I trust the service writer that I use, (tiger) always takes care of me like i'm still looking at a car and not as someone with a car with over 113,000 miles on it. when I buy my next car it will be from this dealership, the service department keeps me going back

Curt2553

7 de ago. de 2015

Overall, very good and quick service on my Kia Sorento. Everyone was very nice and professional BUT never received my estimate on installing a tow package. I even called later that day and was told my service tech would get back with after he was finished with another customer BUT as of 7 August at 12 noon no response.

newcar mark

5 de ago. de 2015

my sales rep was the best really knows his cars. friendly, kind and great to work with. made everything go fast and easy. good experience

Suzan

4 de ago. de 2015

I made an appointment to drop off car and had to wait 20min. The service was excellent and very friendly staff. I also loved the car wash and vacume.

magic

4 de ago. de 2015

no comment, good service and quick why do you make me write something. the service was good thats all I have to say. thank you

cookie

4 de ago. de 2015

What a friendly dealership to go to. We have purchased other vehicles from other dealer ships and they cannot compare to this one. I would like to thank Sandi for taking the time to go over all the options of the vehicle .Which no one else has ever done. We would definitely purchase another car from them. THANK YOU

MJO

3 de ago. de 2015

Great service, great prices. Very responsive. Definitely recommend.

Becky

2 de ago. de 2015

Gentlemen in the service department where very helpful and made sure I didn't wait to long and Gave me options on the services that I needed to have done

JohnWConner

1 de ago. de 2015

Kevin handled my service like a pro. Very comfortable waiting room. Close by my house. In and out in about an hour. Great coffee, popcorn, etc.

j4miie

31 de jul. de 2015

My first time ever visiting the service center for my new car and Tiger treated me GREAT answered all my question's, explain detail information told me what I needed to get my phone to work on my radio, overall Tiger is very pleasant to work with, very kind and has a lot of patiences. I recommend this Service Center, and has great prices!!! Thanks Tiger!

gmclou

31 de jul. de 2015

Stephen Gould is an impressive sales person who helped us get the exact car my wife needed. He did not push us into an unwanted sale but gave my wife the perfect car for her needs. Thank you Stephen and thank you Boniface for the perfect DEAL..

GarEl34

31 de jul. de 2015

We purchased a Kia Soul from Jordan and received excellent customer service and got a great deal!I also want to mention that we had no hesitation to drive the 90 plus miles from our home in Clermont in order to complete our purchase of a new vehicle!Thank you so much for making our 1st new car purchase a hassle free experience!

joeyselca777

30 de jul. de 2015

They went above and beyond to help me get into a car. Sandi was excellent and I would and will recommend anyone I know who is looking for a car to her.

jay-c29

30 de jul. de 2015

Everything was great thus dealership is nice and clean and the sales people are awesome I came in with no money or trade and had an awesome associate he got me into a truck and a great payment I couldn't have ask for more he was so helpful and I couldn't believe that it went that smooth

kmc16146

30 de jul. de 2015

Terry Ingold helped me with leasing a new car. Everyone was very helpful!! The service department set up my first check-up appointment. Terry explained in detail how the car works and patiently answered all my questions. Recommend this sales person highly.

RESTIVO

29 de jul. de 2015

BUYING NEW CARS FOR YEARS, BEST SERVICE EVER. WOULD USE THIS DEALER, PATICULARLY SALES PERSON SANDI AGAIN

Smoothwaters

29 de jul. de 2015

This is an awesome dealership that provides friendly, honest, and exceptional customer service. I willtell all my friends and family to go to this dealership when they need a car.

Fuchsia J. Young

26 de jul. de 2015

Very hot day,came out of store, my KIA would not start. Went back into store called the dealer, received help from Kevin Thomson at Boniface Heirs on the phone . The instructions worked, and the hot car started. I drove to the S. Apollo building and thanked Kevin in person. He answered many questions and offered to service my car, as I have not been able to get down to Apollo Road . This is a very polite company, and helpful workers.

joyce2

26 de jul. de 2015

Kevin is great. Service department is fantistic. The wait wasn't long. The car wash afterward is great. All inall the experience was good. I will be back again.

Mary W

23 de jul. de 2015

Smooth and easy buying process. Chase was very helpful in meeting our needs with financing the car. Love the new car, way it drives and handles. Appreciate all the help of dealership staff in making our purchase hassle free.

Nana

22 de jul. de 2015

The only comment is we were attacked by sales people standing outside came to our car before we could even turn the engine off.

atawairving

19 de jul. de 2015

My sales man was Jordan, I am so please with the service I got from start to finish.. from the test drive on an empty tank to leaving in the rain a wonderful experience. God is good...thanks Jordan

kimkia

18 de jul. de 2015

Thank you to Kevin, who did an amazing job for us!!! I was very surprised to receive such exceptional service from a large, dealership. Thank you again!

Andy

17 de jul. de 2015

Good folks , honest and very responsive with concerns that I had .

Pasror Bruce Rouse

16 de jul. de 2015

Tiger and everyone else in service, treat me like an old friend. They do a great job at a fair price! Karl and the sales team are great also!

Carebear85

16 de jul. de 2015

I am always so pleased with the staff at boniface. Both Kevin in the office and Kevin the mechanic always go above and beyond for me. I would like to thank them for helping me out with my vehicle! You are very kind and very helpful!!

kia2015

16 de jul. de 2015

My experience with Boniface Hiers Kia Dealership was awesome! The moment I arrived I felt welcomed. Ron Wilcox, my sales agent expressed a feeling of concern and willingness to serve and assist me in my car buying purchase.Ron was very professional and knowledgeable, and the dealership went above and beyond to earn my business. They were accommodating to my not so prefect credit score as well as income limits. I highly recommend Boniface Hiers Kia Dealership to everyone I know. I would like to give a special thank you to Ron Wicox for his outstanding customer service.Brenda Wilson

djskia

13 de jul. de 2015

Stephen Gould was my salesman and he was very up beat and very informative when answering my questione. He showed me vehicles that I asked to see. He and his financial team worked to get me into the vehicle of my choosing. I received a good interest rate and payment. My overall experierence was wonderful. I will recommend Thais salesman and dealership to others.

JRenkiewicz

13 de jul. de 2015

Amazing service from everyone at the dealership. Sales and service teams have been amazing from beginning of purchase through my first service visit. Very thankful for my sales lady and all the time she spent with us. She took the time to go over all options for what would fit in my budget.

Mother

13 de jul. de 2015

The services was excellent,you get treat right.Maybe on the price it could be a little less,but dude to my credit history I can knot beated.Every thing is Good Plus 10.

sharon

12 de jul. de 2015

This has been the most wonderful experience I have ever had in purchasing a car the salesman Butch was absolutely fantastic he did not lie he did not play games he listened to my request and he put together the best deal that he could. Then I went to the finance department where this process was the most painless time ever.. No pushy sales just listen and advised correctly for my protection with gap insurance I will recommend Butch and the sales, Finance , service department Boniface as Kia in Melbourne any day of the week they are true to that word honest and extremely helpful thank you very much for putting me in my brand new car!!!Sharon.

Jaminator

10 de jul. de 2015

I recenty took my 2014 Ford Focus to be serviced at Boniface Hiers Kia because the dealership I leased my car from does not have friendly staff. I enjoyed Tigers throughness and attentiveness to my car and my needs. He was very nice and kept me notified the entire time of my cars status. The prices were so much cheaper than the other place I was at AND IT CAME WITH A FREE CAR WASH AND VACUUM! I waqlked out of Boniface Hiers Kia Service Center feeling like a million bucks!

ken shellman

9 de jul. de 2015

the service area clean,the mechanic was courteous and the service was outstanding thank you.

Nathandemaet

9 de jul. de 2015

Sandi was a big help getting me in my first new car. She made the experiene great. They were all very helpful. Great dealership. Thanks ladies

Mike

7 de jul. de 2015

Very happy was fast Tiger is very good at his job your lucky to have him working for you when far and above to take good care of me.

BC. Trfcop

6 de jul. de 2015

Took the Kia in for an oil change and as always Kevin was a pro. The wait time minimal and came back clean inside and out.

Dominick930

6 de jul. de 2015

I leased my new optima today!!!I went in to look at the cars last week,and the staff at Boniface-Hiers Kia were great.The sales dept. and manager are very accommodating. The entire staff were very helpful and were able to meet all my needs!I would definitely do business there in the future!

Deneesgiannino

6 de jul. de 2015

I am always happy with the service I receive from Tiger and the mechanic that works on my SUV. They always exceed expectation. Keep up the excellent work.

Ed

6 de jul. de 2015

Brake lamp recall Service was great and motto long of a wait service advisor gave meAll information I need for the recall and what the recall in teailed

carguy711

3 de jul. de 2015

Always a great experience. Kevin didn't try to oversell me on anything un-necessary. First dealership I pick to bring my cars too every time.

hotshot

3 de jul. de 2015

All members of your team are professional, more than courteous. You know what you're doing! It's the reason I've been coming to your dealership for 10 years and will continue even as I live in Vero. Your staff knows how to help me personally from the mechanical side to the buying of another Kia.. I've never had a bad experience in all this time; from buying my Kia 10 years ago to now.I will be back. My visit was for sales of used or new and service

sjenkins

2 de jul. de 2015

second car i've purchased from Boniface Heirs. Salesman Carl was professoinal and polite. He listened to what we were looking for and worked to find the perfect car for my daughter. Looking forward to purchasing a third car in the near future!

dave&eric

26 de jun. de 2015

We were greeted very warmly/and worked with Sandi , she is tops such a warm caring person she made sure things were done just the way we wanted and all our need were met, and really went above and beyond , and her knowledge of the car we selected was amazing, she knew everything about it inside and out even helped us bye showing us how to set up the Radio and phone step bye step, I will be going back again and I will definitely be asking for Sandi

Tanya

18 de jun. de 2015

I absolutely love this dealership! I just purchased my second vehicle from them and will be going back for my third, etc. etc. They really care about their customers and work hard to provide the best deal possible. They have always gone above and beyond to ensure I am satisfied. I highly recommend others at least going in and seeing what they can offer before you purchase anywhere else. KIA has come a long way...go check them out! My sales professional was Jordan Dill and I highly recommend him. He was extremely professional and courteous. He kept me informed of what was happening as we waited on financing and car detailing, etc. He checked in regularly to see if I needed anything while I waited and the wait was minimal! He went out of his way to ensure I had a great experience and I will ask for him on my 3rd KIA purchase!

Lbt0223

15 de jun. de 2015

Robert Luongo is the most rude nasty service manager I have ever dealt with. Had an issue and Tiger was willing to help and Robert told him NO! So rude!

reidwindle

21 de may. de 2015

My wife and I decided to visit the Kia dealership, since her car was falling apart. We were greeted by the sales staff, and proceeded to discover our options as far as getting a new car. We test drove a couple cars, and decided to purchase a new Kia Soul.Jordan was our salesperson. He was polite, and explained what our options were, and the various products that the dealer had to maximize the value of our purchase.

Bald1

19 de may. de 2015

Ron Wilcox was very professional. No boiler room tactics . I am happy with the new Soul I purchased.I will recommend this dealership to all my friends.

casdav

10 de may. de 2015

Sandi was just great,she is the BEST car sales person I have met,so knowledgeable and so helpful,went over the car we brought explaining everything.What else can I say....

Adam12

10 de may. de 2015

Visit started off very good. Salesman (Jordan Dill)) was very attentive and helpful. But, after we agreed to the deal the service sort of fell apart. There were long waits with no explanation. after an hour of waiting I had to go seek out the salesman to find out what was going on. We ended up having to come back the next day to finalize the paperwork because the financing department was understaffed.

Zoegyrl

7 de may. de 2015

Bought a 2015 KIA Soul and 2 months after closing the deal received a call that they had another $500 rebate to apply and gave me a check. If they had not notified me, I would never have known about it. Also, after my wife was in an accident with our previous 2014 Soul that was a total loss, I received a Visa Debit Card for $50 just to show us they cared. Their service is always done on time without extra cost.

Amara

1 de may. de 2015

Words cant explain how pleased I was with my car buying experience. I recently purchased a 2015 Kia Soul and the service I received from the dealership, specifically Mike Durkin was above and beyond anything I expected. I was a bit intimidated going to a car dealership on my own, but he made me feel comfortable and was extremely knowledgeable. He took the time to explain everything to me and went over every feature of my new car with me. The dealership team even stayed after closing to ensure I received the best deal and never made me feel like a nuisance. I highly recommend them and Mike Durkin and will definitely be purchasing my next vehicle here!

Momma2Fiat

15 de abr. de 2015

You will experience nothing less than a positive experience with everyone from the moment you walk through their doors! Honestly, I was full of anxiety and prepared for pushy and overbearing sales jargon with unsavory tactics, but what I received was honesty, assurance, and comfort throughout the entire process. I HAVE RECOMMENDED Boniface Hiers Kia to several co-workers family and friends. They deliver what they say they will, bottom line!

JOE .C.

11 de abr. de 2015

THE COLONNA,S Buying a new car with pleasure. Big inventory lots of colors and options to pick from. Great dealership and great employees. Love our new Kia Soul. !!!!!!!!!!!!!!!!!!!!!

ngpalmeri

27 de mar. de 2015

I have purchased many cars in my lifetime. Some of those involvements have been less then pleasing. My wife suggested we go back to Boniface Hier Kia and see what they have to offer. It was at this time we meet Jim Monaghan, his demeanor was comfortable, relaxed and friendly and in minutes he had me at easy, when I asked him questions he was straight forward and I was impressed with his eagerness to find us what we were looking for, Jim know your inventor at your other stores. Purchasing a car is not generally a pleasant undertaking, but I must say, your staff made the experience pleasant. Leaving me to believe that your service will also be as rewarding as a consumer. Other members of your staff have shown us exemplary service. and they are Bobby , Joe Keller, Sheldon, and of course Mary in you Mazda parts manager. Your people have gone out of their way to be sure that our vehicle had been serviced properly, that our paperwork is completely in order. In the future I know your dealership will be my first choose, knowing I won't be pushed by high pressure or discourteous sales tactics I know the market is loaded with all makes and models with in the price range. Because of the manner in which we were treated, was the reason we shopped and bought our car from your Boniface Hier dealership Please take note of Mr. Monaghan .

Will

23 de mar. de 2015

Tiger, my service advisor, was honest with me and told me exactly what to expect. No pressure to add additional services. He informed me of all issues.

jtsull

19 de mar. de 2015

Juliann, service writer, was very courteous and professional. Oil change charges were very competitive and I am confident that the work was accomplished as requested. I plan to bring my Sorento to Boniface Hiers for future service.

Ben

6 de mar. de 2015

not happy by the failure of the motor, but when I got to dealer that became a lot better when I got with service writer "Tiger" he was outstanding got the paperwork started got me transportation and keep me up to date as the repair was being done. Everything went great as far as the service "Tiger" was on the ball made me feel that getting me back in my car was number one and I could not ask for anyone better to get me thru the engine failure. the treatment by "tiger" will bring me back to Boniface for all my service and the next time I buy a car, very professional to work with. Thank you

Connie Homer

1 de mar. de 2015

Tiger is courteous, and efficient right from the moment of stepping in, to the young man, Steve who brought me to and from my residence. Kevin, mechanic is always 'right on' with his findings and subsequent repairs. Thank you.

frank.robinson.0557

27 de feb. de 2015

The service adviser told me what to expect, and that was what I received. No surprises. Good job. This was service as it should be.

whocares

26 de feb. de 2015

Rescheduled my first oil change appointment because 3000 miles came quicker than I thought it would, the service staff very accommodating, in and out in less than an hour, car washed as well, will definitely recommend this dealership to anyone who asks.

ICEYBLUEEYEZ

26 de feb. de 2015

From the time I purchased my brand new 2014 Kia Soul I have been nothing but satisfied. My salesman was great. The service department is one of the best ones that I have visited ever in my life. Very knowledgeable, friendly, and FAST. I hate spending time at a dealership and TIGER always ensures that I am in and out in NO TIME AT ALL... Vehicle cleanliness is always on point and I love my free tire rotations each oil change. It makes the little things that are often overseen or missed very easy to remember. Thanks again you guys are AWESOME.... (In my cheerleader voice)

Smitty75

24 de feb. de 2015

Best deal going on an oil change that I have found. $24.95 and they washed and dryed my vehicle. And they even gave the inside a good vacuum. I was in and out, in under an hour with a no appointment. Kevin my service advisor was super friendly. this is the only place I bring my vehicles to. Jim Monoghan my salesman is always happy to say hello to me when I come in aswell. Most sales people that I have dealt with in the past don't even remember my name as soon as I leave. My next one just like my last two will be purchased here.

Nathan Gough

19 de feb. de 2015

I bought our 2011 Kia Sedona about a year and half ago. Amazing dealership. I have never experienced such honesty and a relaxing no pressure environment with a sales team before, and here it is. I have taken our minivan to the service department many times for routine maintenance and the service department is fantastic. They always try to find out if they can get your issue covered under any possible warrantee before finally charging you for the repair. The service department has gone above and beyond any expectations I ever had, to resolve an issue with my vehicle that was caused by a tire shop, and Boniface Hiers even sent there own driver to pick up the correct size tire to replace the improperly installed tire from the tire shop that installed it incorrectly in the first place. "Tiger" in the service department is awesome! He loves his job, and it shows. The technicians are equally skilled to find and track down very small, interesting problems, even when they were caused by another shop. At this point, I am just going to take my vehicle to Boniface Hiers Kia nomatter what it needs, even when it's just tires. Previous to meeting "Tiger" in the service department, I used to do business with "Milton" which was equally as excellent. I continually recommend Boniface Hiers to my friends and family, as I feel this type of behavior and service should be rewarded in this world we live in.

kwl1970

16 de feb. de 2015

Everyone was very friendly and worked fast to answer my questions. The work was done fast and the car was clean. Checkout was easy and fast.

Kathleen

15 de feb. de 2015

From the moment I approached the dealership, where Sandy greeted me with that great smile and "I can do " attitude...I was hooked! As a woman ,car buying can have it's challenges. Not so here. Sandy walked me through every step. Even at the end, called me to make sure I was Ok with the sale and offered to help me further with all the electronics of the new vehicle. She is warm, smart, knowledgeable and savvy in her demeanor. A credit to Boniface-Hiers!

spursguy21

9 de feb. de 2015

Enjoyed the service at Boniface Hiers Kia. Took my vehicle in for an oil change and to get caught up on the necessary maintence and was extremely happy. Boniface Hiers helps me keep my vehicle in great working condition, so I know that when my family leaves there with a safe and well maintained vehicle.

Tjk12

29 de ene. de 2015

Went to the dealer just to look had 4 other makes to look at,met Ron Wilcox and told him what we were interested in. He took us outside a showed us the optima that we told him we wanted and took us out in three different ones and we drove them all. came back inside talked about price and trade-in, we decided to buy one of the ones we drove. We never went to another dealer we were very impressed with Ron he stayed with us until we were finished. I would highly recommend this dealer and all the staff we delt with.

Michael Otten

28 de ene. de 2015

Very happy with B-H Kia. Service was quick and thorough. Made an appointment just 1 hour before, and they were ready for me. Keep up the good work.

Perfect1jc

24 de ene. de 2015

Enjoyed the service at Boniface Hiers Kia. Took my vehicle in for its 45K service and was extremely happy with the outcome. Boniface Hiers helps me keep my vehicle in tip top shape, so I know that when I leave there I am leaving with a safe and well maintained vehicle.

Luis Marcano and Maria Alamo

23 de ene. de 2015

Wonderful service and client care; specially from salesperson Dave Craig !!! My Sorento was my second purchase from Boniface Heir and their effort was "by the book".

Charlene

23 de ene. de 2015

Great Experience!! Our salesman, Scott Rhodes made our whole family feel welcome even when our kids were running all over the place. So glad we decided to make the trip to Boniface hiers Kia. We will definitely be back for our next Kia!

Jane

12 de ene. de 2015

Great Service and went out of their way to get me a clean used car at a very affordable price.

Tony C.

8 de ene. de 2015

My wife and I went in with the intent of purchasing a new vehicle. Our salesman, Ron Wilcox was a true professional. I have bought many cars in my time and never have I received the outstanding service that I received from him that day. He took the time to discuss everything with us before we made the purchase. We didn't feel pressured in to buying the car. Ron definitely knows what he is doing. I will most definitely throw his name out to anyone that is looking to buy a new Kia.

Dottie Ross

7 de ene. de 2015

I have never heard of a brand new car right off the lot, having a 1 year battery waranty. Mine lasted a year and a half. When I went to ask for a replacement -I was informed it was $135.00.Not acceptable. Not at the price I paid for my Optima. When I bought my Avlon I was given free oil changes fas long as I owned by car. I was told by Kevin I have 3 free oil changes left then they will go to $26.00. Just thought I would let you know that I would like to have free oil changes for the life of this car.

whocares

5 de ene. de 2015

I originally had gone to North Brevard Kia but was unable to get a proper value for my trade in, but Boniface Hiers Kia was spot on in their negotiating, and an hour and a half after I drove up, I was out the door driving away in my 2015 Kia Soul. Thanks so much to Teresa and Jason for making the experience so quick and easy!

Gary

4 de ene. de 2015

Sales person was very helpful and willing to go the extra mile for us. The entire staff was courteous and helpful.

carol

4 de ene. de 2015

My first oil change and it was so easy to get in and out. Kelvin was great. He was right on it. Everyone was so friendly. From the time when we bought the car and now the service, the staff has been one of the best i've had the opportunity to work with. Keep up the good work.

Steven Daft

31 de dic. de 2014

Very Courteous and friendly. Facilities were clean and all employees I Came in contact with were courteous as well. Very pleased with the experience.

Hamster Mobile

31 de dic. de 2014

Just had my first oil change and it was super easy! Scheduling was a breeze. Check in was simple and painless. The Melbourne dealership was really busy when I pulled in but the service department is a well oiled machine! Looking forward to many more trips!

BRANDON SMITH

21 de dic. de 2014

I HAVE BROUGHT ALL MY VEHICLES HERE TO THIS LOCATION FOR YEARS. I RECENTLY BOUGHT A 1996 FORD F-150 FROM THE DEALERSHIP. THE SERVICE DEPARTMENT HAS BEEN SECOND TO NONE, SINCE MY PURCHASE. AND THE WARRANTY FOREVER CAN'T BE FOUND ANYWHERE ELSE. VERY HAPPY WITH THE ENTIRE BONIFACE-HIERS TEAM.

nsyarto

19 de dic. de 2014

My salesman was so helpful and very friendly. I will recommend Karl to everyone. Great experience buying a new car and I will definitely go back again in the future.

fire230

18 de dic. de 2014

nice to work with service writer tiger, told me what needed to be done, but did not push me to get it done now but help set up a time line

Randall S

16 de dic. de 2014

I can't imagine anyone going any place other that Boniface Hiers Kia (other than other BH dealers) The vehicle I have was build in Georgia and very high quality. Alll my service has been with Boniface Hiers as well and it has been what I would have to call Perfect. Their service people go to a 6! (where the highest rating allowed is a 5)

chadwick07

12 de dic. de 2014

Fergus Kelley was awesome from the start. When I simply stopped by to check on pricing, Fergus was in the parking lot ready to meet a new customer. He met me at the dealership on his day off to pick up my new vehicle after the purchase. It was clear he wanted my business and I was chose Boniface Hiers even though it was almost an hour from my home. Fergus was confident he could beat any price, and he did not disappoint. Thanks for a great experience!

david.lott.583

12 de dic. de 2014

this kia dealers ship carried every kind of soul that you could dream of. the people that work there did every thing i needed plus some, my sales person went above and beyond what i received from other kia dealers. i would sent anyone to this dealer to purchase because i really think they would get this kind of attention i had.

windy.sheets

7 de dic. de 2014

I knew that I needed a new vehicle and I was really nervous about the whole process. I went online the night before (very nice website by the way) and then spoke with Heather on the phone. When I pulled into the lot, I was greeted by Sandi and quickly knew I was in the right place. She didn't meet me with a 'sales pitch', she was really just trying to help. Sandi was the most patient, knowledgeable, courteous, quick witted, helpful person I have come across in a long time. Heather soon joined us and filled Sandi in on what we had reviewed the night before. Sandi then proceeded to show me every car and option in the lot. This was great. Sandi stayed attentive and kept me feeling comfortable. Once I had chosen the vehicle I wanted, she went above and beyond making sure I understood everything about my new car. The whole team at Boniface Heirs was amazing. Together they complemented each other in a way that made the whole process less stressful. Thank you Boniface Heirs Kia! Thank you for my new Kia Soul and thank you for a wonderful experience!

Bella0729

7 de dic. de 2014

We have never had a dealership work so hard to please us and deliver what we needed. This is our second purchase from your Kia dealership and we will never go anywhere else. Our salesman Karl Jansons is the best. He worked for US! Thank you for your outstanding sales staff AND your service department! We cannot forget the ladies in the office who practically jump at the chance to help in any way they can.

melissa2766

2 de dic. de 2014

Carl was a wonderful help and the process went so fast. They have my business for life. I will refer as many people and I can.

kbeighty8

1 de dic. de 2014

Great deal on Black Friday. Service time was even reduced. We got an early service time and were out in no time at all. Thanks

Perfect1JC

29 de nov. de 2014

The day I went into the Kia dealership I was actually just going to order parts. But this day ended up being a little bit better. I walked into the service department and just wanted to ask about my "Warranty Forever" plan, and order parts. Mr. Kevin explained the plan, as well as offered the "Black Friday" special that was going on that day (something I had no idea about). I agreed it was a good idea to get it done. So I was also able to talk with Steve about ordering parts, his knowledge with the cars made it quick and painless. And then while waiting it was a pleasure to speak with the wonderful Ms. Alyssa about her Kia Soul and other topics. This bunch was a great deal of fun to work with. And I will gladly go back here anytime. Great job you guys (and girls)!!

Gail

28 de nov. de 2014

I needed a routine oil change on my new Kia Rio and I was very pleased at the ease of getting an appointment which would fit my schedule and at how quickly the service was done. They even washed my car.

Sue

22 de nov. de 2014

Very knowledgeable, friendly, facilities are clean.

rb3kel

20 de nov. de 2014

It was my birthday, they got it done quickly for me so I could start my day, and my car was clean as a whistle

Rick

14 de nov. de 2014

I have a 2005 Kia Sorento EX with 133,000 miles. I have never had a problem with the car until it started leaking a little oil at the valve cover gasket. Tiger had the car checked and sure enough it was the gasket. They found a couple more things that needed attention and set the repair up. Due to my work schedule I had to have the car back in 2 days or I was going to have a problem Tiger promised it would be done even if they had to stay late. Tiger came through with flying colors. The car was ready on time as promised and everything appears to have been taken care of. Thanks Tiger, you were great - a man of your word.

Don and Cory

13 de nov. de 2014

Scheduled the service on line. Service took a little longer than expected but was acceptable. While I was waiting, I was able to get a quote from the Allstate Insurance representative at the dealer which provided better coverage at the same cost as my current insurance provider.

morene.scher

6 de nov. de 2014

I had a great experience at Boniface-Heirs Kia in Melbourne, Fl. Roger was friendly and honest! He worked with me and helped me get the Kia Soul I had my heart set on. He even called me the following Monday to set up my first service appt with them and asked how I was liking my new car :) I have been telling everyone about my experience and would definitely recommend them over the Kia dealership here in Vero Beach, Fl!

Hazel Brown

23 de oct. de 2014

I found the purchasing from Kia to be less stressful than anticipated. Mr. Dixon was very helpful in making my experience a positive one. I have had my car in less than a week and am thus far pleased. I would definitely recommend to friends and family to try this dealership to purchase a car. I was referred to Mr. Dixon by a family member who just recently purchased a car. In addition, I found the atmosphere at this dealership warm and not intimidating.

Carlos Perez

19 de oct. de 2014

I brought my 2011 Kia Sportage on Oct.17,2014 for a regular maintenance oil change etc. and when I get there this gentleman Tiger treat me with respect and give a great customer service. He explain to me every detail about my suv also I explain to him about a problem with a squeaking noise on my suv and I told him the that was the third time the I was explain to them and he said don't worry we will found it and fixed. When I came back to pick the car everything was exactly as he said. Thanks Tiger for you service.

blotr

18 de oct. de 2014

I was promptly taken care of when I came in for service. Tiger and Kevin were very pleasant and helpful. I will continue to bring my Kia Soul here for service.

Ricki Doughty

17 de oct. de 2014