Lori Fox

8 de sep. de 2016

We just purchased our 3rd vehicle, a 2016 Dodge Charger SXT, from Bosak today and we will keep going back! Our salesman Dennis Zajac is wonderful. He helped us to find exactly what we wanted. He's not pushy which is so important to us. Matt Reed is the best! He has helped us with all 3 of our purchases and he has made it work for our budget to get what we want. We have also dealt with Melissa in finance all 3 Times and she's amazing. She's the nicest person and very knowledgeable. I'm so very happy right now!!

Jason J Whitman

26 de ago. de 2016

I had the stressful task of getting a new company car on short notice. I knew I wanted a Chrysler 200, but was not sure if I could find one in the price range and with the options I wanted. The salesman, Andrew West, at Bosak Merrillville took care of everything for me without the pressure and stress Ive always associated with leasing a new car and getting less for my money. Andrew found a car loaded with options for the same lease price my company had paid for the previous lease that had just ended. My old Chrysler 200 was a basic model with very few option, whereas the new car was loaded and in the colour I wanted. Andrew and the Bosak finance team worked closely together and sorted everything with my company concerning the terms lease payment details. I am very pleased with the car and the whole attitude of Bosak Merrillville.

JulieO

9 de ago. de 2016

Thanks to Andrew West for making the purchase of our new used vehicle a breeze! It has made what could be a stressful thing, a positive one. I appreciate the follow through from both Andrew and the Service Department.

Carol Foerster

7 de ago. de 2016

I started shopping for another Jeep online, time for a trade. I received an email back from Nate telling me to let him know when I'd be coming in. Well, I've dealt with 'car salesmen' and some are, just that, a pushy salesman with his mind only on his wallet, so of course I had that thought driving over there that nigjt. I emailed back saying I know the 3 cars I want to test drive, so have them ready (lol). I showed up, met Nate and right away I thought he was a cool guy. There was no trouble or sales pitches at all, we went right for the test drives. I brought the boyfriend, who is very talkative and they talked the whole time we were driving. All of the questions and comments we had about the cars, he was very knowledgeable and I was satisfied and comfortable with everything he told me. I chose the Cherokee, which was my own decision, not 'the salesman's' which it seems to be sometimes, that's just how pushy they are (no offense). When we sat down to start the paperwork Nate was very polite and curtious to me which made me feel comfortable and not uneasy at all about my decision. He walked me through everything, it went super smooth. Even the part where I made him'earn his money' he went to bat for me and got me what I wanted for my trade, great job buddy!! The same goes for Jessica the Finance lady, very, very nice lady. She helped me make a big desision regarding my payments which I think is the best for me, thank you SO much Jessica! Sorry I'm being long winded, but I want everyone to know that I will be purchasing alot more vehicles from Bosak and I recommend everyone to try it out! Go say hi to Nate and tell him Carol sent ya!

Dsmith15

6 de jul. de 2016

Just want to say thank you to my sales person ANDREW WEST. I can honestly say this salesman took the time to understand what I was looking for, my budget, and what I had to do to drive off the lot with the car I've wanted for a long time. He knows his cars. Described every button/function and detail on my car. I've looked high and low for a my dream car and been to a few other dealerships around there and no one and when I say no one, I mean no one took the time to get me into my dream ride. But I didn't give up just yet, me and my husband went to bosak motors in merrillville and we got introduced to Mr West. He wasn't pushy, or the type of salesperson to just look to sell a car and get it off the lot. I highly recommend Mr. West for any vehicle purchases!!! Greatly appreciate the patience and kindness while there! :) If what I didn't express how much I'm appreciate Mr West, my husband bought his car from a dealer in Chicago, but after the service from my great sales person, my husband is looking to get a his dream car through Andrew West very soon! Thanks again Mr Andrew West for making dreams come true!!!

Andrea

2 de jul. de 2016

I have not trusted dealerships to service my vehicles for many years due to past experiences. Bosak has changed this. They were very helpful and friendly. Tim in service department worked with me and went above and beyond to help me out! He had to continually call Chrysler corporation to see if they would help with parts since I shouldn't have had a door handle thats hardly used break on a three year old vehicle. He stayed on top of it and I'm so impressed he never gave up. I have changed my mind. I trust Bosak to do service on my vehicle. Trustworthy and friendly!

Kathleen Smith

28 de jun. de 2016

I was looking for a new vehicle and Bosak Motors was the place to be! Specifically, Dennis Zajak. His attentiveness made it all possible. He took the time to find exactly what I wanted and needed and was able to stay within my budget. The hospitality and professionalism that I was shown blows my mind! Thank you so much Dennis Zajak and the Bosak team!

Owner of a new car

24 de jun. de 2016

I went into Bosak without a direction of what I wanted. Sales rep, Rocco Santana, took his entire afternoon with me. He listened to my wants and put me in an awesome car. He spent over 6 hours with me, he was patient and was very knowledgeable. The finance guy , JC, was also friendly and made the deal happen to where i felt comfortable. No one was pushy nor did i feel pressured. Great experience! Go see Rocco at Bosak for your next vehicle. Thanks.

JessG

17 de jun. de 2016

The whole process of buying a new or in my case, slightly used, car initially seemed to be a terrifying experience. That wasn't the case at all with Andrew West at Bosak. Andrew was SO knowledgeable on the product he was selling. He knew about every single detail about my Jeep and had no problem taking the time to explain the car and its every function in full detail to me. He was not the least bit pushy and didn't try any of the sales tactics that I have experienced at other dealerships. I felt so comfortable during the entire experience and he is honestly such a nice, down to earth guy. JC in the finance office was such a nice guy too. He was so knowledgeable and made it seem like he had all the time in the world to explain any questions I may have for financing my new Jeep--which is really comforting for a first time buyer. Although he explained the various warranties to me, he didn't try pushing any of them on me. Although I did buy an extended bumper to bumper warranty, that was my decision and not due to a pushy salesman. I would definitely recommend Bosak to any of my friends or family!

Chay

9 de jun. de 2016

My salesman was Andrew West. It was a pleasure working with him he is extremely knowledgeable and was beyond patient with me as I purchased a new Jeep Grand Cherokee. Bozak has a customer for life.

SD 2016

25 de may. de 2016

I've been buying cars from Bosak for several years now and I can't say enough about the experience. My wife and myself owned a 300 S AWD that was purchased new from Bosak as well and absolutely loved the car and the whole buying experience so when we decided to go look at another vehicle Bosak was our first choice. The best part about going into the dealership it's like you're talking to old friends ! John the general manager and Chris our sales consultant were great we came in and drove several vehicles and with their help we narrowed it down to a couple. Since this vehicle was for my wife it was important that she enjoy driving it because she has a 40 mile one-way commute to work every day. They were patient with us explaining everything about each vehicle making sure that we picked just the right one. When it came time to discuss financing options Melissa in finance was fabulous she gave us several options including picking just the right extended warranty to fit our needs. After all the paperwork was signed Chris took the extra time to walk my wife through step-by-step all of the features and benefits of the 2016 Jeep Cherokee that we purchased and also followed up the day after to make sure everything is operating properly. I know from living in the area all my life Bosak is a dealership that's been around forever . One of the things that the Bosak's have kept intact is their integrity and their family orientated atmosphere it truly is an excellent buying experience. So the next time you need a vehicle go see the guys at Bosak instead of going from place to place and getting the runaround !!! Thanks again guys we will be back for the next one!!!Thanks againScott and Deb

Mr. V

3 de may. de 2016

On April 28, 2016 I took in my 2015 Cherokee to Bosak Motors for an oil change. I had purchased the vehicle brand new from this dealer in 2015. At the time of the oil change, the Jeep had approximately 5800 miles on it.In the evening after the oil change, I looked under the hood and found that the mechanic had spilled oil on the engine shroud. A slight attempt was made to clean it up but they left oil puddled up in a couple of places. This same thing had happened with my previous oil change at Bosak. I cleaned up the mess myself on the first occasion, and gave the dealership the benefit of the doubt that it would be a one-time occurrence. I also discovered that the oil level was not completely full. It was showing about halfway in the "safe zone." The next day I took the car back to have the situation corrected. I was told that the oil would be cleaned up. The service writer specifically told me that oil was added to the vehicle. When I got home I found that the oil was indeed cleaned up. Unfortunately I found that no oil was added. The oil level was showing at the exact same spot as before.This makes me wonder as to how many times I would have to take the car back for them to get it right? I am not willing to find out.

Rodeo

17 de abr. de 2016

Steven M. Isakson did a great job working with me on my new truck. I will go back. Very knowledgable but not constantly pushing. 10 stars.

Adams

8 de mar. de 2016

I took my brand new Grand Cherokee Limited (not even three months old) to them THREE times, in a month, to resolve a couple of issues with the heating elements in the seats/steering wheel, and the last time they assured me all issues were fixed, I didn't even get out of the parking lot before experiencing one of the same problems I reported before bringing it to them for the final appointment. The service manager I'd communicated with about my negative experiences, as well as the service adviser I'd been working with were both gone for the evening so I dealt with a female adviser, who was actually the most helpful of anyone I'd come in contact with there, so far. She assured me that my experience wasn't normal, that it was unacceptable service, and that she'd speak with both of them first thing the next morning, to see what could be done about all my inconvenience, and to get the vehicle back again. After three business days, and not hearing from anyone, I emailed the Service Manager and all he did was forward my email to the adviser I'd been dealing with initially, who just left me a voice mail to say "call/email ME with any questions". Basically the Service Manager could care less about the problems, nor does he any desire to do anything to fix it, or be sure someone doesn't have this type of experience again. I also reached out to the dealer's GM as well, and no one cared to respond. I will NEVER set foot in this dealership again, nor would I EVER recommend someone else go there.

Logiesdad#55

8 de mar. de 2016

We went to Bosak to buy a Jeep Renegade. Everyone was friendly and knowledgable. Our car buying experience was a great one at Bosak! We will be buying our next car at Bosak.

HappyHappyHappy

5 de mar. de 2016

Have come to expect the best whether it's a new purchase or vehicle service. Always treated with respect and staff behaves as if they actually care. Great experience, period.

elmo

3 de mar. de 2016

I was looking for quite some time for a good used jeep at the right price. I found it at Bosak and my sales rep Andrew was top notch. Got the car i wanted at the right price.Thanks Andrew

HMontella

29 de feb. de 2016

Your techs are very aware of what is suppose to happen when I drop my Jeep off and willcall if there are additional issues and quote me a price right then and then have it fixed stillon the same day. Very polite and friendly staff.

tom123

25 de feb. de 2016

in and out quickly. Had coffee and walked around looking at new cars. Even got a car wash which was great, truck was dirty . Would return again.

Tedzap

18 de feb. de 2016

My problem was diagnosed in a timely fashion. Although the repairs are covered under the vehicle warranty I received very courteous attention in a friendly environment. I will definitely recommend to friends and relatives.

T&Crider

18 de feb. de 2016

Service department was professional and friendly. Drive in oil change and tire rotation lane great idea - no appointment needed. Waiting had TV, coffee and popcorn to while I waited. Would have given 5 star rating however my wait time could have been shorter. I was told the wait time was due to the car wash lane being backed up - If I was told sooner I would have opted out of the wash.

Everett Watts

16 de feb. de 2016

I was in need of car bad and was only expecting crumbs from the table instead I walked away with a meal. Very happy with the outcome of my experience. My salesman Chris Rudzinski was very helpful and together with JC found the deal that was right for me. My second purchase at Bosack.

dr

13 de feb. de 2016

Very good service by very nice and efficient employees. Highly recommended. The rental car was also nice after finding The repair would take 6 hours.

Huey

11 de feb. de 2016

Everyone and all devices were professional and was treated like the only person in the world. Would recommend Bosak to everyone for vehicle purchase or service.

breesevan

11 de feb. de 2016

I bought a new used van. The service was excellent. All my questions were answered. I am very happy with my decision to go there.

Tsiets

7 de feb. de 2016

Have been buying Mopar for the last 13+years. Had been dealing with another dealer for years because I trusted then general manager. After they were bought out, the GM left, and quality (service and sales) tanked. Because of my dads recommendation, I started going to Bosak for all my service needs. The service team is very professional, and always look out for the customer! We decided to purchase a new 2016 Jeep Cherokee Trailhawk. Last night (2/5/16), the sales and finance team kept the doors open to us so my wife and I could start and finish the purchase in one visit. Talk about going the extra mile... They close at 6pm on Friday's, and we all didn't leave until 7:30/7:45. They really do take care of all customers! The team at Bosak, are the kind of people you want to deal with, because they are not pushy. They care! To John Schultheis (GM), Doug walczak (my now go-to sales guy), and the rest of the Bosak team, Thank you! You have another lifetime customer.

kckeller

6 de feb. de 2016

Bozak's attention to your needs in both Sales and Service is very good. I recommend them to anyone interested in the vehicles that Chrysler offers.

gpszenere

2 de feb. de 2016

I had a great experience with Doug, he spent the time he needed with me to find the truck that I wanted at around the price I was looking for. It was a great experience I will definitely recommend Doug to other people. The only thing that I could think that may make for better experience would be to find a way to make the process quicker.

cjrok74

2 de feb. de 2016

Went in for a recall and needed an oil change and tire rotation. Doug Strow the service writer was very helpful and professional. Kept me informed during my appointment and got it all done in a very reasonable amount of time. I'm going to be in market for a new vehicle soon and was considering going back to GMC but after this visit I think I'll continue with Dodge, Bosak specifically!!!

300cguy

1 de feb. de 2016

My 2005 300C had a misfire and CEL so I brought it into Bosak to have it looked at, Jennifer Torres took care of everything at check in which went very smoothly, she said someone would look at it asap and she would let me know what they found. 24 hours later she called me and let me know it needed the #6 lifter replaced, she explained what had to be done to replace the lifter and she gave me a price, I told her I'd get back to her, after speaking to a couple people in our club that had similar work done I realized the price was more than fair and called and gave them the ok to repair it, It took 2 days to fix and now the car runs better than it ever has. I highly recommend to dealership for service and sales. Great people to do business with.

patriciamae12

1 de feb. de 2016

I got a oil change-----I had a very good visit I did'n't have to wait a long time, i liked that see you at my next oil change.

Jay

1 de feb. de 2016

I purchased my last two vehicles at the dealership. I always feel like a valued customer. I'm very happy with the service performed and feel confident that my experience will be pleasant.

RonH

29 de ene. de 2016

I was in the market for a new ProMaster van. Steve was very helpful providing me pictures and a video of a 2500 ProMaster High Top 159" wheel base van. He gave me the MSRP and the price with the upfit package that was already installed. Then a final price including all rebates I qualified for. I will defiantly purchase my next vehicle from Bosak.

tbail15

25 de ene. de 2016

Brought my vehicle in for a recall. During the write up process, Mark noticed I had several modules that needed to be updated. Everything went smoothly.

Susan

23 de ene. de 2016

Great dealership would recommend to my friends and family they have great employees that are very friendly your financing people are great Denise was awesome so was our salesmen will

Eddie g

23 de ene. de 2016

Exceptionally great experience. We had a wonderful time buying a new van. Best experience in 50 years of buying cars. We would never hesitate to recommend this dealership.

Blackhawks19

22 de ene. de 2016

Andrew West was amazing at getting the vehicle I wanted. He explained everything throughly about the vehicle and showed me demonstrations of all the features on the vehicle. I would also like to thank Juelette Marmo for everything she did to help me find the vehicle and get the price negotiated before I even stepped into the showroom. She handled everything on the Internet and email. I have Parkinson's Disease and it was such a breeze. Thanks again! I love it!

turboman

20 de ene. de 2016

I had an issue with a damaged grill on my Jeep. I made an appointment and the advisor looked at the damage and agreed it should be covered under warranty. Work was performed in a timely matter an looks great. Thank you Bosaks !!!

Crossfire Queen

13 de ene. de 2016

Love that I can pop in for an oil change or new wiper blades without an appointment! Works wonders with my hectic business schedule and its reasonably priced, too!

Iclarke

13 de ene. de 2016

My visit with Bosak dealership was great. Steven was very attentive and understood that I did not want a high car note. So he should me other used cars that would fit my budget. So i test drove the Volkswagen Sedan and fell in love. I also appreciated the finance/credit man for giving me the opportunity to come back and work with him to fix my credit. I do have to complaints but they are minor. When intook my car home, i found out that my car was was cleaned out. There was old information/trash left in the car from the pervious owner. I was also displeased to learn that my windshield wiper fuild was not working. I made appointment for this to be checked out. Besides those 2 things I was very glad with my purchases and would recommend Boasak to my family and friends.

Lifelong MOPAR family

11 de ene. de 2016

Just a recall - dropped vehicle off in the morning and had a call before noon that it was finished. The salesman didn't try to sell us any additional service -- good! I like the 16 point vehicle inspection sheet.

Carl Booker

9 de ene. de 2016

Most of the time my experience at this dealership is very good.I had one experience that I felt the dealership should have donemore to help me, but Chrysler wasn't much help, either.

sherryk

8 de ene. de 2016

I couldn't be happier with my new automobile purchase...a 2016 Jeep Cherokee. But, what made me even happier than that - was the experience of purchasing my car with Andrew West. I had been looking at Jeeps for the past year and a half on line and in the papers and had a good idea of what I wanted and for what price-even options. Andrew asked me what my needs in a new vehicle were and viola ... he produced a car that met my needs on the first attempt...I didn't even have to go on the lot to car hop. More importantly though, was Andrew's earnestness and sincere effort in getting the pricing and financing I needed and wanted. Melissa Burlison was also very helpful in providing several options in the finance department. And, gosh darn it, they are both just nice people !!! I would definitely recommend purchasing a car with Andrew West at Bosak Chrysler Jeep Dodge Ram of Merrillville !!!

AmyB

8 de ene. de 2016

Brian Kirkland provided great care in helping us purchase a new used car. He made sure we were very comfortable with the process of buying. He was friendly, helpful and not pushy, which I appreciated. Even though the original vehicle that brought us into the dealership was not the right one for us, Brian matched us up with one that had just been traded in which was perfect.

Rancej14

6 de ene. de 2016

I worked with Dennis and he was wonderful! He asked what I was looking for and I ended up buying the only vehicle he showed me. Such a great salesman!

deger621

5 de ene. de 2016

Staff was helpful and friendly, was able to get a great deal on the two new vehicles that i purchased. Would definitely go back again.

pinky

4 de ene. de 2016

We had to have some paint work done (under warranty) because we had some rust. Even though we weren't happy about the premature rust, I have to say they made it as painless as possible. When we received our van back, they not only fixed the rust but they had also swept and cleaned the entire inside. It looked awesome and it was such a nice surprise! We definitely felt like they really take care of their customers.

hello

3 de ene. de 2016

Great service department who is willing to work with you to make things right thanks Bozak! On time and took car in the garage right away

Dodge service

2 de ene. de 2016

Scheduled me for a late (7:00PM) oil change and tire rotation. Upon checking in, the Porter could not believe I was scheduled for this service at the late hour. Techs went ahead and did the work as requested in record time. Reminded me of an Indianapolis 500 pit stop. I was out of there by 7:35PM.The young man that checked me in and out was VERY pleasant. Great attitude and an asset your dealership.

oldest of seven

1 de ene. de 2016

I was in for service of my Grand Caravan due to a problem with the Heat/Air Conditioning.The problem appears to be fixed. This was the second time I had to bring in my new car for service of the same problem. (Factory problem, not a dealer service problem).

Love our new caravan

29 de dic. de 2015

In all the experience I've had with car salesman this was by far the best. Doug Walczak was our salesman and he guided us through all our options and helped us achieve the monthly payment we were hoping for. Not once was he pushy or rude in any way. Doug gave us his opinion on which model of the Grand Caravan he thought would best suit our needs and he was right but once again he was never pushy. We love our new van and Bosak now has a new loyal customer.

Katie & Larry

29 de dic. de 2015

Luis Garcia has been such a great sales associate. He was helpful the first time we bought a car and just as much the second time.

1979cat

27 de dic. de 2015

Very helpful and courteous with rhe needs of my vehicle. Explained what was needed and why i needed them. They offered to take me home as i was not expecting yo have mre work done to me vehicle.

suec

24 de dic. de 2015

Luis is definitely an asset to Bosak Motors. He is knowledgeable, friendly, patient, respectful, and took time to answer all our questions. The finance lady is also definitely an asset to Bosak Motors. She is very efficient with the closing process of our transaction. We highly recommend this dealership.

prock123

21 de dic. de 2015

I was very happy with the quality of service. Andrew West was very knowledgeable and offered several feasible options for me to consider. He was very honest and did not make me feel pressured at all.

th46368

18 de dic. de 2015

The staff went out of their way to accommodate my inconvenient time constraints, staying late to make sure I was comfortable with a significant purchase. I was not pressured, and everyone I knew was knowledgeable and professional. I had been dreading coming to a dealer, and this experience really went a long way to changing my outlook. Most of all, I'm just thrilled with my new Durango, and the painless transaction experience was icing on the cake.

ngranderson

18 de dic. de 2015

I highly recommend this dealer ship. The sales people was friendly and polite. The sales rep was very knowledgeable about my truck and he provided great assisting in helping me choose the right vehicle. They also took the time to thoroughly explain my coverages and warranty on the vehicle and made me feel secure by encouraging me to reach out to them if I have any problems in the near future.

Bvar3

17 de dic. de 2015

This is our 2nd purchase with Bosak. We had great customer service. I do wish we received a bit more for my trade in, but overall had a good experience and would buy again from Bosak dealership.

TC_Owner

15 de dic. de 2015

Excellent Service!!! They told me everything to expect and completed it on time. Could not ask for more from a dealership to complete service at.

Josette2

13 de dic. de 2015

I live in Valpo and went to the jeep dealership here and looked around for 25 minutes and no one came out to help me, I still can't figure that one out!! So I drove to Merrillville and within minutes Brian was out helping me. I told him everything I wanted and within minutes I was test driving a grand Cherokee, which I love!!! They gave me a honest deal on my trade in and I left in my new car. Brian was very helpful and nice to deal with, I thank him for all his help!!!

marlieregts

12 de dic. de 2015

A dealership with very friendly staff, they will get you the car you want at the price you can afford. With the best deals in the area and the fast friendly service Nodal is the one stop shop for all your car needs

jgargas

10 de dic. de 2015

The used SUV was described in perfect detail over the phone. When I arrived the SUV was exactly as described. The whole process was very easy, and Juelle arranged everything with my convenience in mind. I would not hesitate to come back. The SUV is fantastic and I am very happy with my purchase.

Jcarter913

8 de dic. de 2015

Excellent service and great vehicle. She serves me well. Matthew has sold me 5 or six jeeps, always knows what I want and need for my job as a nurse. Thanks again for everything.

Beckner69

8 de dic. de 2015

I started by going online and browsed Bosak's inventory and. They had alot to choose from. So, I picked one I liked and started talking to the internal sales team. They set me up with a time to come in and the Jeep was waiting for me. I had a great salesman in Andy West. He wS very knowledgeable and professional. The Jeep was exactly what I wanted. So, I bought it.

mycharger

4 de dic. de 2015

The service department handled my requests very efficiently. The only complaint was the failure to follow through with a free car wash after I had requested it at the service desk. I'm sure it was just an oversight.

bailey3123

3 de dic. de 2015

Came in for an oil change and everything went as planned. Received a free car wash and Mark was very pleasant to deal with.. I would recommend this place for service.

ltginc

1 de dic. de 2015

I have had some bad experiences getting service done outside of the dealership.I have owned about 17 cars over a period Of 30 years.Over that timeframe I've tried dozens of car repair places. Some of them local, and some of the major national repair chains.The last national chain that I tried on one vehicle, tried to do a repair, told me to take it to another repair shop, then that repair shop told me to take into the dealer.Since 2004 I have hadExperience with Bozak Chrysler

aaron1212

30 de nov. de 2015

The software updates did not take very long. Dispute the service garage being extremely busy, I was only there for about a half hour. Personnel as friendly and thorough. Dealership is very clean and waiting room is very comfortable.

avivagroup4

26 de nov. de 2015

I have spent years using independent repair facilities and dealerships.After almost 40 years the Car ownership, I can say it's worth a little extra money to get the job done right.So many mechanics other than the dealership have Failed made mistakes that cost me extra money.Apparently bozak Chrysler is a well oiled machine. Not all dealerships operate so smoothly.

Brian.P

17 de nov. de 2015

The service department did a great job with my 2015 Wrangler. The communication and level of service was outstanding! They did a great job on my truck and I would bring it back again!

ted

16 de nov. de 2015

Very thorough and timely. The attendant had all the info on my vehicle. Recommended a tire rotation, which I had completed in addition to the oil change. The business link program, included in our lease agreement, is a real time saver.

Sbunich

14 de nov. de 2015

Jose and Chris were the best sales staff to work with. the office staff were very efficient and polite. We will continue to have a business relationship with Bosak in the future.Very pleasant experience

kdowler

14 de nov. de 2015

Decided to check on trading in my Jeep Cherokee for a newer model. Rocco Santana (my sales rep) showed me every Jeep model on the lot and let me test drive any one that I chose. Finally, settling on a 2016 Cherokee, he had to move numerous vehicles around in order to get the one that I chose. The entire staff worked hard to make sure that I got the deal that fit my budget. Thank you Rocco and everyone at Bosak for your help. I am very happy with my new car.

Amy13

12 de nov. de 2015

Great service by all involved from dealer to manager to buisness office. I have only used This Bosak dealership when buyin all of my cars. Very nice to deal with and very knowledgeable about the cars.

oscar1

12 de nov. de 2015

Excellent & friendly professional service. I am a repeat customer and have referred this dealership to family & friends. Keep up the great work, the work area is very clean & professional service.

mari

11 de nov. de 2015

Great people who are kind and trust worthy. I do not fear being taken advantage by false charges/over price services. keep up the wonderful work!

JeepWranglerbuyer

6 de nov. de 2015

My family and I have purchased vehicles from Bosak for a few years. The sales staff are very helpful and I did not feel pressured into purchasing a car. My salesperson, Andrew West was very helpful and Matt Reid was also an asset! I would recommend Bosak to anyone looking for a car!

oldskool

3 de nov. de 2015

Rocco showed us the new way a new car deal is done, technology in the cars and technology making the deal !!!! the future of car buying

bobvarga

3 de nov. de 2015

Brian Kirkland was patient and worked with me to find exactly what I wanted. Overall it was a very good experience. I will likely go back to see Brian when its time for my next vehicle.

pat

29 de oct. de 2015

Had wife's car in for oil change and new tires at 54K miles. A salesman, Chris, saw me and asked me why I was there and I said new tires. He responded "new tires, time for a new car!". I stopped to see my longtime friend Steven Isakson in his office. Told him what Chris had said and he jumped up and said "You should see what a deal we have on the floor." It was a demo Grand Cherokee with low miles and a great price. We had my wife's care appraised for trade in. She was waiting to pick up her car so we had her look at the one on the floor, she liked it, Steven worked up the numbers, called me the next day and we bought the car. Picked it up the next day. Wonderful.

rwheeler217

28 de oct. de 2015

After bad service experiences at other Jeep dealerships in the area, I decided to give it one more a shot before trading in my Cherokee. I am glad I went here! Dale and his team went above and beyond to ensure I was updated on the status of my vehicle and made sure I had a car to get around in while mine was being repaired. I needed a new transmission, not a small repair, and they did a great job. There were a couple things that needed to be done after the transmission - I took it back and they fixed the minor problems right away.If you want a safe bet on service - go here!!!

Appraiser Joe

23 de oct. de 2015

Great customer service and follow-up summarizes my experience with Bosak from the time I purchased my new car to its first service. Hats off to the great team at Bosak.

Truck owner

21 de oct. de 2015

The salesperson worked with us and listened to our concerns. He found the right vehicle for us. The financing department was very professional and friendly. I was vey pleased with my experience purchasing my truck

b&g

14 de oct. de 2015

The personal at Bosak Jeep are very friendly and helpful everyone who we can in contact with ask if we needed anything or if they could get anything for us .Our sale person Chris was very helpful and gave us the time that we needed to purchase a new Jeep from Bosak's

Huey

14 de oct. de 2015

Steve is honest and willing to fulfill the vehicle needs for my family. He understood my needs and surpassed my expectations with price and service

emackdaddykay

10 de oct. de 2015

You guys have great service. I was out of the dealership in a short amount of time. Staff was very friendly and cared about the customer.

Sandra

25 de sep. de 2015

Customer service was professional and repairs were completed within the specified time frame. The waiting room was friendly, as well as the coffee provided free of charge.

Dodge Journey

23 de sep. de 2015

Must have been Cryslare.....took to long to get parts for fix a recall. Once in, job well done and quick. Took many phone calls.

janchrist

22 de sep. de 2015

Sherry Jadrnak was our salesperson. She knows our needs and always has our best interest in mind. We trust Sherry and the Bosak dealership completely!

paininthebum

18 de sep. de 2015

This trip to get my car serviced went better than the last one. My service writer - Dale worked with me to get everything that was done explained to my satisfaction. He tried to find out if part of the work was covered under the warranty on the transmission. I appreciate what he did for me.

Santos

16 de sep. de 2015

Our sales person was Luis Garcia. Luis was very helpful and interested in helping to find exactly what we were looking for and made sure we were happy with our purchase. We have purchased three cars through Luis and always received the best service.

Hgwte206

11 de sep. de 2015

Service personnel was friendly and service was quick. Didn't take a long time to service my vehicle. Was done in the amount time as promised.

rdellstove

6 de sep. de 2015

I have done business with bosak for several years regarding vehicle purchases (3),,,,,In the past I have had more than one bad experience with the service department, issues range from loose oil plug after oil change to loose wheels, incomplete service requests and so on. my service experience on 9.4.15 was a reassuring experience, reassuring in the aspect that Bosak Motors has reestablished "ownership" of its service department by providing top shelf service, in a timely manner, at economical rates. All I can say is keep up the excellent customer service with the staff that you currently employ, the team at your service and parts desk strive to deliver the service that a repeat customer such as myself depends on Bosak to provide. Thank you all for your effortsRandy StoverCrown Point Indiana

J&DM

5 de sep. de 2015

Everyone was polite and courteous. Jose Barrera and Steven Isakson were extremely helpful and pleasant to work with. They answered all of our questions and explained how the Uconnect and other features worked.

gbiala

4 de sep. de 2015

Great and personal sales. Worked with me to get the right car and features at the FMV. Service was good as well. Car was not as clean as it should have been when picked up and the salesman took it back twice to get it ready.

GBL

1 de sep. de 2015

Yesterday, I decided to come in to Bosak's late in the evening for a oil change; less than a hour later I was out the door!

Katie

26 de ago. de 2015

Everyone was quite courteous and pleasant to deal with. The only criticism I can think of was there was too much time spent going back and forth to make the "deal".

avivagroup4

26 de ago. de 2015

First we asked the dealership to find a car. Well it ends up...... We had picked the wrong carAfter we realized we had picked the wrong car.They found this the right one.We thought we wanted to Trailhawk ends up the tires are little bit louder on the vehicleWe did not really need the off-road capabilityThat ended up getting a car, the cost slightly less money, and had more features we want.At the same time getting rid of the tires that had slightly more road noise, and the off-road capability let we really didn't need.In the end we ended up with perfect car for us. Really happy with the purchase, and the price

JenniferM

24 de ago. de 2015

Was easy, fast and exactly what I wanted. Steve was great and super helpful! I had a wonderful experience, from start to finish! I was in and out in about an hour, as Steve knew I was super busy.

Pete58

23 de ago. de 2015

Bosaks did a great job only issue if vehicle wasn't ready should have said so had to wait an hour was I got there. Other than that excellent service

Grammyx3

21 de ago. de 2015

I came in for service to look at something quickly and it was found to be a coolant problem that would have prevented me from leaving with the vehicle. Fortunately the part was in stock and they were able to replace it FAST!

Huey

18 de ago. de 2015

Entire team is professional, caring and informative. Everyone treated me as I was the most important person to them. Everyone cares about me and my vehicle

Soccer mom

15 de ago. de 2015

Very nice and friendly staff, the finance person Denise very nice to deal with. The key to us buying was Will Farrellbegg who met us at the door, and answered all our questions. Asked what we were looking for took us out in a van just like the one we purchased for a test drive and made our day and shopping experience much easier.

Duckster

14 de ago. de 2015

I had a very pleasant experience will visit again when it's time for a new car or truckThe sales person I worked with Olivia Hairston Marsh was very helpful and pleasant to work with also finance department worked diligently to get my payment down wasvery pleased with everything great place to shop I would recommend Bosak to everyone

Bunkiern

14 de ago. de 2015

Steven was very helpful in assisting with my new vehicle purchase. He answered all of my questions and pointed out the various points on the different models I was considering, while providing a vehicle with my preferences. Follow up with the financing end and service was very good. I will definitely recommend family and friends to the dealership.

Lmuir

11 de ago. de 2015

Our sales person was great. No pressure on the purchase of the new van. I would recommend Chris as a sales person to anyone for a low key deal. I don't like someone who pressures a sale and will leave if there is to much of it

rrroscoe

8 de ago. de 2015

Service was fantastic. Will was a pleasure to work with. Will recommend this dealership to every one. I traveled 2 hours to get my car, it was worth the drive.

jeepguy

7 de ago. de 2015

I took my car to Bosak yesterday for its regular maintenance. Whenever you go to this dealership, you are not treated like a customer. You're treated more like family. They take the time to assess your needs and explain anything that comes up to you. I thought it was amazing when they plugged in a device to my car and the data showed up on a tablet, letting me see information about the car, including the tire pressure in each tire. I was impressed. I also enjoy the fact that they give your car a free car wash after they finish servicing it. They go the extra mile and I appreciate it.

bigboy1947

6 de ago. de 2015

Everything up front just a good experience the sales people were great to deal with good price on my trade in and quick paper work

samuel123

5 de ago. de 2015

The customer service was refreshing, personalized, and extremely pleasant to be around. My wife and I felt very comfortable while we were in the process of shopping for a vehicle.

Ricks2013

4 de ago. de 2015

After finding the vehicle I was looking for at bosak Chrysler jeep the sales staff made it very pleasant and easy when it came to pricing of the vehicle. No pressure just great service

Beata1972

4 de ago. de 2015

Top notch dealership with awesome service and wonderful, knowledgeable, friendly employees. Easy scheduling, communication is great, always serviced within a reasonable time frame. Highly Recommend!!!

railroad6530

30 de jul. de 2015

worked wit me getting my payment to where it needed to be, sale and fiance dept were great to work with. I would buy another vehicle in the future at this dealer

grand cherokee hemi guy

30 de jul. de 2015

I was bringing my jeep in for a transfer case recall when my trans went into limp mode. They fit me in and fixed everything, a bit pricey but so far everything is working like new,

Alyson164

29 de jul. de 2015

Chris Rudzinski is always so helpful and will to work with us, as was Joy! This is my second purchase from him. And this time around, my husband and I both left with a new vehicle in the same week!

Lynn

28 de jul. de 2015

Helpful and friendly employees. Tim was very helpful in answering my questions. I haven't purchased a vehicle in years and feel very at ease knowing that the service at Bozak is outstanding

Lalo25

25 de jul. de 2015

Great service, no pressure and I bought the car of my dreams at a price I could afford. Everyone was friendly and helpful and the whole process was fairly quick. They went out of their way to make sure I was happy when buying my 2010 Mustang convertible.

Capt.P3

23 de jul. de 2015

Best Service Department I have used since the OLD River Oaks Chrysler! They remembered me by name, answered my questions, and did not push anything on me that I did not need. Even the Porter said Hi. Bosak Chrysler/Dodge realizes the value and importance of the customer.

MAC

18 de jul. de 2015

Tony Bailey ( service mgr. ) was terrific . He continued to understand the issue I was having... and worked directly with Chrysler, to ultimately fix the problem.

mycharger

17 de jul. de 2015

I was very impressed by the salesman, Luis Garcia. He provided pertinent information without any pressure being exerted. I had test driven three other Dodge Chargers at three different dealers before deciding to buy from Bosak. There was no haggling over the price since he proposed figures that were very aligned with my own bottom line of what I was willing to pay. I would definitely recommend Bosac for your next vehicle purchase.Roger Parks

Richard

17 de jul. de 2015

Everyone was great to deal with and we will be buying from bosak again. Chris rudzinski and the finance lady was very helpful. It was our pleasure to buy from them. Thanks again

Ramguy

15 de jul. de 2015

Will made the buying experience hassle free. We had a good idea on the car and the features we wanted. He showed us a couple of different vehicles that fit perfectly.

aaron1212

15 de jul. de 2015

Excellent customer service. Too high of price. No coupons. No specials. Too high of price for American car!!!It was cheaper to get an oil/tire on my Toyota mini van every 5000 miles. Again price way too high with no specials or coupons!!!EXCELLANT SERVICE.

RM

11 de jul. de 2015

Great customer service and prompt repair. Finished vehicle quicker than expected. I would recommend other to get their vehicle serviced at this dealership. Great experienx

Mopar

11 de jul. de 2015

Very friendly and has all kinds of tips. Employees were showing us their personal cars and tips would definitely recommend to a friend. They seem very honest

Patrick

11 de jul. de 2015

Fast courteous routine service for oil change and tire rotation. Good coffee, read my papers, caught up on my email in lounge and was out in an hour.

Lmuir

5 de jul. de 2015

I had a problem with my gas tank. Was told it might not be covered on the warranty because you tried a couple days ago for another customer and they would not cover it. So just for fun it was called in and were able to get it covered. Hope you can now get it covered for the next guy

Happy customer!!!

3 de jul. de 2015

Bosak Motors and Steven Isakson made purchasing a vehicle so easy and completely stress free. Completely!!!!!Don't go anywhere else to buy a vehicle!!!!!

munchkin77

30 de jun. de 2015

got you in and out, very friendly and professional , came and talked to you when car was ready went over things with you, walked you to pay and thanked me...

CatWait

30 de jun. de 2015

We were handled very nicely. No one was pushy. We were able to agree on price and terms. We were very satisfied with the staff. This was our third effort in shopping for a car and our best one. Thanks to Olivia and staff.

ktl814

30 de jun. de 2015

We just purchased a 2014 Chrysler Town & Country Limited from Bosak on Saturday. Our experience was fantastic. Everyone we worked with including the sales rep (Will) were extremely helpful and made our experience exceptional. We would purchase from this dealership again without a second thought.

Wifield,no-van

29 de jun. de 2015

Roco Santana was great to work with. My overall experience was good the only thing that could have been better is the amount of time it takes for paper work, if not for that I would have given 5 stars.

pappas

29 de jun. de 2015

i have purchased many vehicles over the yearshad a great experince buying with BosakAndrew West was on top of everything great salesman give him a raise allready

mari

27 de jun. de 2015

great job done in a professional/timely manor! service man very polite, informed of work to be done on my jeep. I trust Bosak, s-never take advantage.

kdowler

20 de jun. de 2015

Taking my new Jeep on a 2500 mile trip and took it in for service. The techs went through everything to make sure that I wouldn't have any problems. They got me in and out quickly, were friendly and helpful.

TVjr61

19 de jun. de 2015

The service writer politely took my car in for oil change service. While the adviser asked me about my service needs I noticed other service workers prepping my car with floor and seat covers to keep my car clean.

Charlie

18 de jun. de 2015

Good Salesman easy to deal with, Van I wanted not in stock and dealer had one from another dealer in 2 days. Have delt with Bosak before and will again.

JeepNewb

17 de jun. de 2015

Purchased a new to us Jeep Wrangler. Enjoyable experience with friendly, knowledgeable salesman. If you want to buy a jeep, ask for Andrew, great four wheeling knowledge, and fun to talk to! At no time did we feel pressured, nor are the salesman like most vultures you would encounter at a dealership. Thank you Bosak Motors. Worth the 1 1/2 hr drive, we will be back for our next Jeep!

Lowell

17 de jun. de 2015

Thank you for your great customer service and recognition for small business! I've never experienced that and will definitely tell all of the other small business owners I know how great your company is!

AHR

16 de jun. de 2015

Had warranty work done on a minivan and when I got it back my fuel gauge was acting up. It dropped from 1/2 tank to empty in a few minutes so I stopped at a gas station to fill up. The gas cap was hard to remove. After adding gas it happened again. After being treated as though I was a bother. I had another mechanic look at it and he found that the line that lets air into the tank to prevent a vacuum had been clamped shut. I can't help but wonder if this was done to get more warranty work from the same vehicle. Now more recently, I called to ask about a skim code for a replacement key for a jeep liberty. I was told it would cost $35 for a code for a vehicle I own. After calling around, I found that most dealers will give the code for free. Which makes sense since if you own the car you should also own the code.

Hgwte206

16 de jun. de 2015

Service was fast and personnel was professional and on time. The wait wasn't too long and no other service was needed. I was glad to walk out with just a oil change.

parkes

14 de jun. de 2015

Thank you for your professionalism! The only thing that would have made our visit even better would have been the availability of a courtesy car for our use while the repairs were made.

Boesel,Rick5636

11 de jun. de 2015

Great service, worked with me and my budget. Found me the right car for the right monthly payment. Staff was genuine and fair. Great job team.

Bockms

9 de jun. de 2015

Very good experience staff well organized very friendly and polite.My only negative was having a new jeep that already needed warranty work done on it .Having to make multiple trips to the dealer is an inconvenience when you are working.But everyone handled it very well .

SandC1983

9 de jun. de 2015

Very satisfied with our service over the last 8 years!!! Highly recommend Bosak!!! WE bought our Jeep at Bosak and bring it in for servicing too!!! Very Happy with Bosak.

Patriot2011

7 de jun. de 2015

Bought a 2011 jeep patriot from Andrew West great service and very helpful. He made this car buying experience painless. Andrew found the vehicle we were looking for in 20 min excactly what we were wanting.

grandpa dave

4 de jun. de 2015

Oil change service quick and very good. Only problem was interpreting the bill. Number of quarts of oil used not shown and price of filter not accurate. Had to ask what was done and service person did find out and hand wrote on my bill.

Vivian57

3 de jun. de 2015

As always the service was excellent, staff was professional ,helpful & efficient ! I would definitely recommend my friends and family to patronize your dealership! I will continue to purchase my vehicles from Bosak!

Jeep fan

22 de may. de 2015

The service writer, Jennifer, was very helpful & accommodating. Everyone at the dealership has been very customer service oriented. I would recommend the dealership to others.

Tom Murray

21 de may. de 2015

Jennifer Torres, Service Advisor was both polite and extreemely helpful in handling the scheduling and advising promptly on the repairs required. Timely and Efficient. Thank you.

Eric

20 de may. de 2015

After visiting nearly every Jeep dealership in NW Indiana Bosak Jeep and specifically Andrew West made the purchase of a brand new Jeep flawless and enjoyable. The process from the time I entered the dealership, through the finance office, and out the door with my new Jeep was pressure free, and rewarding. We were able to purchase the exact model we were looking for, at the price we had in mind, and better than expected terms for financing. I would recommend Bosak and Andrew West to anyone for a great car buying experience.

Becky

20 de may. de 2015

Jeep Grand Cherokee serviced for oil chg and two minor recall issues, overall inspection as vehicle going on road trip soon. All service performed and questions answered very satisfactorily. Jennifer Torres was my service advisor and that young lady is an asset to your dealership.

Captain Paul 3

20 de may. de 2015

Excellent. Friendly Sales Staff with great selection of vehicles. Service Department did not push anything on me that I did not need. Suggested a few routine service items for the future. Will return and refer others to this dealership for their needs.

Zach

20 de may. de 2015

I had a great experience buying my first car. The staff was polite and attentive. Seeing to my every need without any pressure. I was pretty sure I made the right choice when I bought my car, now I'm positive I did.

duff1977

19 de may. de 2015

We have bought 4 cars from bosak now and we love this dealership. The sales department is excellent and the management team is great we tell everone about them.

Loganpark1513

15 de may. de 2015

I was impressed, Sherry Jadrnak was working the information desk, however, when all of the salesmen were busy, she took the time to assist me, with end result, I purchased a car.

Ponygirl

15 de may. de 2015

My Civic was making a horrible squealing sound so I called the service department and got in the same day. They looked at it and ended up fixing the brakes. Everyone I dealt with was extremely courteous and helpful. Thanks for the great work!!

beckum64

14 de may. de 2015

As always, another great experience at Bosak! Very helpful staff. They listen and understand your concerns, and are not pushy! That's why we continue to come back!!

jerry626

13 de may. de 2015

The staff is concerned and willing to accommodate your questions. Even the setting of the appointment is an EASY task. YOU GET THE FEELING THAT PEOPLE AT BOSAK ARE TELLING YOU THE TRUTH!Jerry Caravana (my 4th consecutive jeep purchased from Bosaks. )

Dave&Stacy

12 de may. de 2015

Was our first time buying a new vehicle and out of all the different dealerships we went to we felt like we were treated the best at bosak

wallace and wilson

11 de may. de 2015

nice, helpful employees that made spending 35 thousand dollars pleasant. if I had any money left, I'd do it again. customizing our vehicle was also a nice feature

russellsessions

9 de may. de 2015

I gave the favorable rating because the buying experience was not painful like it usually is. steven was easy to work with as was the finance gal.

Big kahuna

9 de may. de 2015

Good experience only negative two issues with my new jeep .Recall on my jeep and shock leaking on new vehicle is not a positive because I have to return again to have shocks replaced.

Mapell

5 de may. de 2015

All the people I've dealt with at Bosak have been helpful, knowledgeable and courteous. Add to that the good deal I received on a new Durango and I would recommend the dealership to anyone.

CMS458

2 de may. de 2015

Got a great deal on a great truck, Chris Rudzinski is the guy to talk to. Ordered a new Ram 1500 from the factory, delivery was fast and it was exactly what I wanted.

Mish59

1 de may. de 2015

I've purchased several cars from here and all have been very good cars. The staff is very friendly. Service, sales staff is fantastic! I've never had any problem that can't be solved.

Illini

25 de abr. de 2015

I was left very unimpressed with Sean Schuster, one of their internet salesman reps. He continues to send me automated emails telling me that "Bosak's offer on my trade is about to expire", "Only 24 hours left!", and "Offer will expire soon", even though I NEVER offered my vehicle for appraisal or trade with Bosak! Yet, on the one question I asked him about an extended warranty, he promised to "check with a manager", and of course never got back to me with an answer. To be fair, though, his automated emails did "promose (SIC) to make the process easy and quick", so there's that. Now, I know that used car dealerships are often shady. But to me, it's a really bad sign when they can't even coordinate their automated email spam so that it makes sense and is somewhat relevant to the buyer. Based on my experience, I'm steering clear of Bosak, and I advise others to do the same.

thekilt

18 de abr. de 2015

A great experience with all staff. Great dealership all staff were very helpful and understanding of my needs no pressure. the have a great selection of vehicles

Jeep lovers

17 de abr. de 2015

Steven not only extremely knowledgable, he made purchasing our third jeep and adventure. We love our new attitude. Went in for service and came home with a new jeep.

TVjr61

16 de abr. de 2015

The recall was done in the estimated time. The repair was immediately noticed when I left the dealership. My SUV had better transmission response. The car wash was excellent.

Joe Bill

15 de abr. de 2015

Chris was the most regular person to deal. What a great place to car shop. So many great cars. The feeling was very friendly with no pressure and a ton of help. All the staff was very pleasant and professional. Great experience! We will be back!!

Ronnie

10 de abr. de 2015

I bought a dodge ram big horn from there. after about a month the factory remote start went out on it. it was a Mopar remote start and they would not fix it because they said it wasn't a factory part. during the car buying process the salesman threw a fit because I wouldn't buy a car when the gas light was on. about a week after my purchase I had a supervisor call and ask me how my experience was. I told him it was the worst I ever saw. he said he would look into it and get back to me. I've never heard back from them. pretty much I'd rather be kicked below the belt then buy a car from these people.

Sis & Dans new car

10 de abr. de 2015

No pressure leads to a great experience, friendly and very helpful staff, make you feel like you deserve to own a beautiful car. thank you for your help.

JanW

10 de abr. de 2015

Staff was very courteous and professional. They told me what was being done and how long repair would take. I didn't answer the above rating on price as my repair was covered with an extended warranty from Dodge so I never knew what price would be. I would definitely have Bosak work on my vehicle again.

Grateful Bosak Customer

9 de abr. de 2015

I was very pleased. I took my 14' Patriot in for an oil change and was out before I knew it! Luis ensured that I was taken care of with "red carpet" service when when I misplaced my prescription sunglasses and he located them for my husband. Having spent over $200 on these glasses had me worried sick when he misplaced it. "Thank You", Luis and by the way we really enjoy our 14' Patriot & 14' Grand Grand Cherokee!

Therese

9 de abr. de 2015

After doing an online internet view of the 2015 Jeep Compass Limited, I was contacted by two local Jeep dealers. The original one had an okay response via email with my questions. However, very poor with a phone call/voicemail, which wasn't responded to for 7 hours. Not so with Bosak Motors Internet department. Patrick called me immediately. Then, said I'd hear from his manager, Ed, which I did. My appointment was handled by Doug Walczak on March 6th and he handled my order of my Compass Limited. I wanted a specific interior and exterior color. Suffice it to say, my order was placed that day and 4 weeks to the date, my car was built and delivered (this is not a common thing to be built so quickly). Anyway, the final dealing with Melissa Burlison, Finance Manager was the best as far as stressless! No big sale for the add-ons. They were presented in various levels, here are the prices, you want or not? I LOVE that about the final purchase. Doug showed me everything that was different from my trade in 2007 Jeep Compass Limited and I was on my way. I love that car and I now will drive 5 more miles to have my Jeep serviced at Bosak, just because they did make me feel so welcomed. Thanks everyone!

sbeary

7 de abr. de 2015

I stoped to look at new trucks and it was such a good time and I realy think thr ram cam a long way from my 05 ram and ihad a good sales person rocko Santana that I bought a 15 ram Laramie limited I would send my friends to see rocko

vincnent kerr

4 de abr. de 2015

Brian Kirkland made sure I was comfortable and did not a thing. Nanci Polovina checked and found an update for our new ram 1500 and Matt Reid offered a ride anywhere to do anything I might need to do. Always excellent service and care given to me at Bosak. Love this place.

Patriot239

4 de abr. de 2015

The experience we had at Bosak was fabulous. Everything from sales to finance personnel were professional and friendly. Chris, Jose, Mathew and Steve listened to our needs and went the extra compared to other dealers outside of the Bosak Auto Group. This was why we came back. Great group of professionals.

Stinky Magee

3 de abr. de 2015

Very good salesman (rocco) appreciated the way he treated us.No pressure, large selection just an all around very very good experience. We will definitely come back.

Dan R

2 de abr. de 2015

We had an amazing experience. Luis Garcia was very friendly and very very knowledgable about all the vehicles. I was comparing the durango, Cherokee and the journey. He was very helpful, he gave me excellent customer service. I would highly recommend Bosak and Luis Garcia to all my friends and family. The finance lady was also very friendly, knowledgable and helpful.

moparbrumley

31 de mar. de 2015

Douglas took my truck in quick and the mechanic diagnosed the issues and ordered partsDouglas will call me when parts are in and work is completed.

firedoc

29 de mar. de 2015

As promised, the oil change was quick and thorough. Being that my Jeep was near the 30,000 mile mark, the service writer informed me of the scheduled maintenance that was recommended. He never pressured me to have it done, but feel free to make an appointment if I want any or all of the work done.

pat

27 de mar. de 2015

Bozak is as good as my former dealer isakson. Steven and Chris are always eager to help. Service people are great, especially Nanci. that is why i have bought three cars from Bozak since isakson folded.

jjw77

27 de mar. de 2015

I cannot say enough about the way my wife and I were taken care of at Bosak!! Just a great NO pressure buying experience with complete transparence throughout the entire sales process!!! Stop into Bosak and see Luis Garcia to get your next car. You won't be disappointed!!!

kdowler

14 de mar. de 2015

I took my Jeep in for service and in less than the 30 minute time indicated I not only had my Jeep serviced but washed. Great job service department at Bosak! You are awesome!

kckeller

14 de mar. de 2015

Our experience was great. We began by talking to our Salesman , Chris Rudzinski and were later given the website to look at since we needed time to evaluate our options. Once we settled on a car, we called Chris and gave him the information. When we arrived to finalize the deal, Chris was very attentive and answered any remaining questions. Once we were done with the financing work, the car was ready and Chris took a great amount of time to make sure that we were familiar with and comfortable with the features and options on the car. The finance manager, Denise Recker, was also very pleasant to work with and made sure that all of our questions were answered.The overall experience was great and we would definitley return to Bosak for a future purchase and recommend them to family and friends.

TVjr61

12 de mar. de 2015

Easily the fastest oil/filer change and tire rotation service without an appointment. They also took care of the Recall notice that I had without me having to come back.

rliesch

5 de mar. de 2015

Great place to buy a car. The staff is very friendly and go above and beyond to help you get to where you want to be.

eheadpin

5 de mar. de 2015

They were friendly and helpful. They were very knowledgeable and did a good job throughout the buying process. I would recommend them to others if they were in the market for a new car.

sonny

4 de mar. de 2015

My wife and I walked into the Bosak dealership expecting the usual amount of hassling and pressure that seems to go hand-in-hand when purchasing a new vehicle. This tends to ruin the pleasure of driving away in a nice new suv (in our case, a 2015 Jeep Cherokee). But to our surprise, two gentlemen (Brian Kirkland & Mattew Reid) managed to satisfy our needs in a considerate and highly professional manner. They were diligent in locating a Cherokee we wanted, a difficult task because we wanted a specific model with specific options, etc. Because of this extremely satisfying car-buying experiense, I strongly recommend going to Bosak if you're interested in buying the line of vehicles they sell. By the way, my wife and I agree that the Jeep Cherokee is a fantastic suv for the money.

Mish59

28 de feb. de 2015

Just a great all around experience! I always like to go window shopping there! Purchased 5 vehicles from here over the years and I just found my daily driver. A 2008 Dodge Charger R/T AWD with Hemi! Thanks Will for hooking me up with the car I've always wanted! Thank you to the lady that assisted me at the service desk for my keys also!

vincnent kerr

24 de feb. de 2015

this is our second trip to bosak motors of merrillville for a new vehicle. our salesmen were the best and very pleased with our second vehicle which was purchased from them and brian kirkland. recommending bosak and brian to all our family and friends.

Robert

20 de feb. de 2015

The dealer makes you feel very relaxed. The dealer does not add any pressure to make a deal. If our salesman Lewis Garcia did not recognize me from a past purchase, and did not mention the good deals that were going on, I would have just walked out after my oil change.

Harry VandeVelde

20 de feb. de 2015

Steve Isakson managed our selection, acquisition and preparation with the greatest of aplomb. He was all over it- strong stream of information in a timely manner, perfect suggestions, juggled the creation of the vans along with the financing along with the marketing applications on the outside of the two vans.Not only is Steve the consummate professional he is also an extremely personable man who represents the Bosak name with consistent superb manners and decorum.

Haley L.

17 de feb. de 2015

Doug W at Bosak is wonderful. I test drove a Dodge Challenger about 4 months ago with Doug. I saw the new 2015 and found my dream car. Of course I wanted it right then! I called Doug to see if he was working. He wasn't but he came on his day off to make sure I got exactly what I wanted...he even had to stay late. All of the employees were exceptional. I didn't not feel rushed, pressured and was very comfortable about the whole process. I took my car back to get the windows tinted and some other things done. The service was great as well. Thank you so much to Doug and everyone else at Bosak!!!! I am in love my new 2015 Dodge Challenger!!

haley112786

16 de feb. de 2015

Doug W. as Bosak is amazing. I have nothing be great things to say about him and Bosak!! I test drove a Challenger approx. 4 months ago with Doug. I did not purchase on at that time. Then I saw the new 2015 Challenger and of course just had to have it. Doug is very easy to get a hold of and he even came in on his day off to make sure I got exactly what I wanted. Not only did he come in on his day off, but he had to stay late. I couldn't be more happy and content with my purchase. Two days later I took my car back to get its' windows tinted and some other things done. The service department was great as well. I highly recommend Doug and Bosak Motors. Thank you for making it such a great experience!!

Mr. V

16 de feb. de 2015

My wife and I dealt with Olivia. She was very pleasant, helpful and patient. She is knowledgeable and a pleasure to work with. I would not hesitate to deal with her again in the future.

TJ

11 de feb. de 2015

Jennifer took care of me on the phone prior to and personally during service. Her thoughtfulness and pleasant nature made me feel important for what I thought would be a "ho-hum" duty for her, as she looked into any other updates that might be available or required for my Jeep.

Geminus

9 de feb. de 2015

Great purchasing experience. Our company purchased 2 Dodge Caravans with trade in's. Transaction couldn't have gone smoother. Steven had all the paperwork ready so I was in and out of the dealership in no time.

coopg34

6 de feb. de 2015

Had a great experience at Bosak. Got the exact truck I wanted and am very happy with it so far. Also brought them a sale on a used car as well so I'll get the $150 referral.

Chris W

31 de ene. de 2015

My wife and I bought a new town and country there that after 30k miles has needed the wiring harness replaced, all the rotors on the breaks replaced, which they didn't cover, and multiple sensors have gone bad. The repairs take much longer than they estimate every time. The last sensor that failed was directly related to them doing the break job sloppy, I took it to another mechanic first and he said whoever did your breaks broke the sensor.

Gary

22 de ene. de 2015

Probably the best car buying experience ever! Steve was fantastic. He seemingly dropped everything to work exclusively with me to buy a new Ram. The selection of vehicles to choose from easily beat all other dealers I visited. The price and trade-in values were reasonable. We had a deal in less than an hour that I am extremely happy with. I will definitely be back.

Terri

19 de ene. de 2015

Dale & Jennifer were great in the service dept...They were great in taking care of a few issues so I could have repairs made and pay only one deductible for my extended warranty work. The only thing I did not get was a car wash and my car REALLY needed one!!

Roy

15 de ene. de 2015

Took car in for a regular oil change. Used the drive in and was done in about 20 minutes. Also had car washed. was pleased with the service.

Jeff

8 de ene. de 2015

Chris was awesome! He came by a recommendation of a fellow employee who had purchased a vehicle from Chris Rudzinski in the past. I will purchase another vehicle from Chris in the future, this I am sure of.

Dave and Rachel

7 de ene. de 2015

My wife and I had always felt like after we left a dealership we got ripped off at bosac after we left we where very happy felt like we go a great deal Rocco was a great salesman never pushed us into a vehicle we didn't want we went in asked for 2 vehicles we bought the 1 from him great price and he had a great attitude we will be back to see Rocco for another vehicle if you want great service great vehicle and a price you can afford ask for Rocco

Mcrodney

6 de ene. de 2015

Doug Walczak is an awesome salesperson. Attentive, yet not overbearing. Courteous, yet not artificial. I truly felt he did everything in his power to get the deal done. He made no promises, found the answer if he didn't know, and was as excited as we were to close the deal. John Schultheis is an amazing Manager. Always forthright and upfront. Never trying to upsell or gouge. I feel he is an amazing front face to the general public. His company promotion throughout the World Wide Web is crazy. Everywhere you look, Bozak has a car show, get together, or brand knowledge out there. Tony Baily is by far the best service manager I have dealt with in years. His attention to concerns and problem solving are by far superior in this industry. His communication is exceptional. He handles business. Melissa Burlison is equally awesome in the finance office. Even as she was swamped with many closings, she took her time and did not rush. She did not badger about additional products. Once no was said, she moved on to the next product. She helped me find the best additional coverage to protect my investment. She was not disappointed it was not the most expensive. This was not my first buying experience. This is roughly my 30th Chrysler Jeep Dodge Ram Srt purchase. I have spent a couple hundred hours in automobile dealerships and this by far exceeded my expectations both times. Take it from someone who has been to the worst and celebrated the best. Bozak is your best source for any automotive needs.

Dave

2 de ene. de 2015

Overall all The service provided by Luis Garcia is the reason why I purchased a new vehicle from Bosak Auto Group. I searched online for several weeks before finding a 2015 Dodge Grand Caravan SXT at the best price with the options desired. I traveled 1 hour to Bosak early on a Saturday morning and arrived at the lot only to find that the Van I had reviewed was not on the lot. I went inside to ask for help and had apparently arrived about 25 minutes before the sales team morning meeting had finished. I looked around for a while and without being helped I decided to simply leave and go down the road to the other dealership on my list. At about that time all of the sales team came pouring out of a hallway and onto the sales floor. Half of the team walk right past me, one even said excuse me and walked past. At that point having been there for 25 minutes with no help and than having someone say excuse me and walk by, I had decided to leave. Luis walked through the group and asked if I had been helped yet and apologized as they had all been in mtg's prior to opening. Had Luis not walked through the group and introduced himself, this would be a totally different email. But, his help and service was excellent and I purchased the new vehicle that day. If you go to Bosak, as for Luis, you will be taking care of. Thanks,

kdowler

24 de dic. de 2014

My new Jeep has had a several issues. The Bosak team has worked hard to make sure that everything is working properly. The service team has treated me with respect and concern to make sure that my needs were met. Thank you all!

thomas

24 de dic. de 2014

John SchulthuisMatthew ReidI did not intend to buy a vehicle this week. I intended to just get the service work done on the previous van and was stuck there for a few hours. Matthew was kind enough to play around with numbers and visit and we ran a van but I decided against it. John and Matthew suggested something that I was able to do and I took the deal because it was the right thing and the right time. But both these gentlemen are outstanding. I always stop to say hi to them. Whoever I talk with there is friendly. Good people you have working there.

Doug S

11 de dic. de 2014

Dealt with Steven Isakson one of the best salesmen I have dealt with non pushy and very upfront. You want a good experience give Steven a call.

djs2713

10 de dic. de 2014

I went to Bosak to look at trucks and had been working with Steven Isakson for a few days he was able to answer all my questions. Went in test drove and liked the truck. He worked very hard to get us done lower then the payments we was looking at. Steven did all the paper work it was ready when we got there and was in and out very fast for car buying. Beat car buying we have done ever. I would say give them a shot and you will be happy!! Great job to the team at Bosak Dodge

david.cooley.77

8 de dic. de 2014

Brought my 2011 Green With Envy SRT in to install a 2015-style hood. Jim and the rest of his crew were great, and I am thrilled with the result. Paint match perfect, fit and finish exemplary, and got the car back clean and shiny. I came all the way from Louisville Kentucky (4 hour drive) because I have seen other examples of their work. I am glad I did.

gwe392

18 de nov. de 2014

Talk about a great dealer with 5 star service! Bosak Dodge was great on locating a 2011 Challenger SRT8 that we were looking for. They went above and beyond to get exactly what we wanted. They worked with us on the shipping and made it a very enjoyable experience. After buying the challenger, it led to a jeep grand cherokee, then a few years later.. a durango R/T, again getting the options that we wanted, etc. Service department is great as well for oil changes or those cool customizations like we did to the Challenger, they got the pieces we needed and painted to match, etc. Very high quality.I highly recommend dealing with the staff at Bosak. I mean they are home of the 24/7 car show too! Check them out!

Mike

27 de oct. de 2014

They refused to work with me on my trade. They wanted me to buy the truck, and make payments on both vehicles.

mallard33

24 de oct. de 2014

Buyer Beware!!! if you're buying a used vehicle from Bosak, be sure EVERYTHING works before you sign! We purchased a used Trailblazer, was advertised as 4-Wheel Drive and we were told everything works. When my husband went to use the 4WD, nothing...wheels didn't engage, it just didn't work. When we called Bosak, their only focus was that we didn't purchase the extended warranty...this had nothing to do with extended warranty! Thank goodness my husband is very talented with vehicles...after some research and MUCH time spent by my husband, we purchased the needed part and it's working now. I WOULD NOT RECOMMEND BOSAK...we will not be back.

honest14

3 de oct. de 2014

The service department is horrible. They are a bunch of scam artists. I recently took my car in to get fixed I told them exactly what I wanted fixed and they fixed another part and told me that would fix the problem. What they changed did not fix the problem and now I'm out a lot of money because these xxxxxxxx won't work with me. I will never do business with them again all because the service department was that horrible. If you want to get your car fixed take it somewhere else these people are not honest at all. They are those mechanics that will fix everything except for the problem and charge you an arm and leg for it.

jason.payne.733

3 de sep. de 2014

Very pleased with the service we had to look for our new vehicle. Very friendly service and they worked with us to get the vehicle we wanted at the price we wanted.

hogie03

15 de ago. de 2014

HIGHLY RECOMMEND Bosak Chrysler Jeep and Salesman Matthew Reid!! AWESOME EXPERIENCE with these folks and will absolutely return and recommend them!! Very nice finance gentleman, Steve Isakson was a pleasure to deal with as well. After several really bad encounters with other dealerships, I dreaded starting over looking for another used car, but had no choice. Drove by this dealership and on a fluke decided to just stop in to see what they had. Matthew Reid helped me and he was GREAT! Without telling him of my bad experiences recently, he was genuinely a very nice, helpful, pleasant guy to deal with and I didn't feel pushed or pressured into anything. He answered any questions and we just felt that he wwas a genuinely honest, forthcoming individual; which H sincerely appreciated, NOT the stereotypical car salesman type which H dread dealing with. We left that night with a deposite on the vehicle, tied up loose ends the next day and by the next evening I drove it home. They took care of everything and I felt like a person, not a number to them. Couldn't be happier:)

Russchris21

13 de jul. de 2014

Over all I'd have to say that i hate car dealerships. I hate the negotiating and waiting around to get the deal you want or waiting to find out they cant make the deal. This is not the case with Matt Reid at Bosak. I was looking for a jeep grand cherokee and found one online at Bosak. So i decided to call and had gotten a call within 5 mins from Matt ready to help me as much as possible to get the deal done. We agreed on a price i could afford and he told me not to lock it in until i drove it. So i took a ride to indiana (I'm from the southwest suburbs in chicago) and when i walked in i was greeted about 4 times, asked if i needed help about 3 and when i said "no, I'm waiting for matt" they went and tried to find him. (He was helping another customer). While i waited i was asked if i needed anything. It was great. Ive never felt so welcomed at a dealership in my life. Finally i met Matt and without hesitation he knew exactly why i was there. No explanation needed. He went and got the car and i took it for a test drive. The knowledge i had on the car was unbelievable because i test drove 3 others and did research so i knew what i was getting into. Matt knew all of it and more so. I actually told him and thanked him for being so knowledgeable. After all the "talking" it was time to make the decision and i couldn't pass up the deal they gave me. And all the help they did to make it happen. They even referred me to an insurance company to get a lower rate , and they were once again. Right. I then met with Steve to finalize all the paper work and told him how pleased i was with everyones service and that i wish i could talk to the owner and tell him how grateful i was to have such wonderful service. Now after about 3 weeks of having the car. I was told i could come pick up the title. I asked if they could send it. And there was no problem. Over nighted and i left my iPass in my truck i traded and they had no problem sending that also. I may be missing some details. But I hope this is enough to tell people how pleased i was to work with Matt and steve. i absolutely love my Jeep. And thank you guys VERY MUCH!!!Russ Christopher

mallard33

11 de jul. de 2014

My husband was in search of a used SUV --- found a really nice one on autotrader.com, vehicle was at Bosak's --- my husband called there to be sure vehicle was still available, he told them he wanted to take it for a test drive --- we arrived, Denise Recker met us immediately in the parking lot! After taking it for a drive, it took my hubby a while to settle on price, but Denise and her manager worked with him until he was satisfied! We drove off with a really nice SUV :) Denise was a wonderful saleswoman! and I would recommend Bosak's (and Denise) if you're looking for a vehicle.

Ksemento

7 de jul. de 2014

Denise was very nice and knowledgable. She made it a great experience and I would definitely recommend going to bosaks. This was my first time going and it was a much easier process than I expected.

Mpratl

27 de jun. de 2014

Overall we had a very pleasant car buying experience at this dealership. We can't say that about many other dealerships we have visited and purchased vehicles from.

Brucewoodbury

17 de jun. de 2014

Recently purchased a 2012 jeep rubicon from Bosak and salesman Matt Reid. I searched Illinois and Indiana for the vehicle we wanted before we found it at Bosak. Price and product were both better than we could have hoped and the experience was enjoyable which I can't say for some past auto purchase at other dealers. I would highly recommend Matt and Bosak Motors for used and new vehicles. We will be back when we are in need of another vehicle. Thanks to all at Bosak.

TimMmmmmm

27 de may. de 2014

I've purchased 7 cars in my lifetime and never had an experience like I did at Bosak. Chris Rudzinski and his associate Joy were a pleasure to work with. There was absolutely no pressure and both took the time over multiple visits to make sure my wife and I we're comfortable making our purchase. When we decided to buy Chris found a Jeep with 90% of everything that I was looking for at a dealer less than 500 miles away.He had it transfered with the last of the parts I wanted and had them installed the very next day. He even took the time to take photos of the install and email me the progress. Mind you, I asked for none of this. Again, Chris and Joy went above and beyond and I can't recommend them enough. Bosak has earned my future business. If you're looking for a Jeep, do yourself a favor and give him a call.

Davonna

18 de may. de 2014

As a middle aged woman, sometimes going into a dealership service department can be a frightening experience. I had my Grand Cherokee serviced at Bosak's in merrillville and all I can say is THANK YOU. The estimate and time that was needed was spot on. The technician even came out to make some recommendations. Nancy was incredible and made the process fantastic. Thanks again.

Jeffer

29 de abr. de 2014

I have never been able to buy a new vehicle before but now own a brand NEW JEEP!!! Great group of people working there. I will be back. If you are looking for a great value on a new Jeep see this place. My salesman was very nice to work with and did a good job. I've had service done there for years but this was my 1st purchase. Thanks again to Chris and the rest of employees for a great experience.

Hobart Girl

28 de abr. de 2014

Stopped in to buy something used for our son. We met Chris (sales guy) and he sat us down to find out what we really needed in a vehicle. After about 10 mins we had a handful of choices that fit our needs and equally important our budget. Everything was really great and Chris was a pleasure to deal with.

Edgar Nunez

17 de abr. de 2014

My sales associate was very polite and always put my needs first she made sure I got the car I wanted. She never pushed another sale onto me, and was readily available at all times. the dealer matched competitors pricing but did not exceed it. only complain is that this is my third new car and have always gotten a full tank (not this time) !! but over all a very good experience.

E. Schultz

12 de abr. de 2014

I was very happy and really appreciated the service I received from Denise Recker. She was very attentive and helped me pick out an excellent vehicle.

Mita

11 de abr. de 2014

I was looking at vehicles with the help of Ms. Denise Recker. What a great help, she showed me a few vehicle and answer all my questions. Thank You for your service.

nikid

5 de abr. de 2014

My fiance and I accidentally visited Bosak thinking a truck we wanted to see would be there. We were greeted and brought inside to see if the vehicle was on the lot. When we found out it wasn't there my fiance was asked if there were any other vehicles he would be interested in. He gave his price range and some cars he was interested in (Avenger,Dart). The woman began listing off any random car on the lot, ranging from a Ford Explorer, Chevy Malibu, Dodge Nitro. When my fiance said he wasn't interested in those cars she got frustrated, sighing every time, and took us outside. She decided to show us a car that was $5,000 out of our budget, mind you after repeating our budget three times. She then took us inside and asked if we could pay $100 more a month, to which again we said no. She then began to lecture us, saying no bank would approve us for what we were asking for (prior to even running our credit) and told us a bank wants first time car buyers to buy a newer car with low miles because the bank that would be skeptical to approve us for an older car with higher miles that would be in our price range. After telling us we had unrealistic expectations, we drove up the road to The Subaru dealership where we were treated with respect and purchased a vehicle.We would have been much happier if she would have said something like, "I'm sorry we currently have nothing in stock you are looking for but if I could get your name and number I would be more than happy to give you a call if something pops up," instead of visibly getting frustrated with us when we were uninterested in the current stock.In conclusion, if you want to be pressured into buying a car out of your price range and treated poorly, you've found the right place.

StephanieButts

4 de abr. de 2014

My overall experience was AWESOME. The customer service was great and I would recommend anyone to go to Bosak. Not only is the customer service awesome,but they have a wide range/nice selection in vehicles as well.

Bsmith8500

12 de oct. de 2013

I went into Bosak with a car in mind and Ed and the Team really worked with me to get me what i wanted. They were very friendly and professional. i would recomend this dealership and Ed to all my friends.

GerryPoP

10 de oct. de 2013

I recently had occasion to purchase a new Dodge Challenger ...., It has turned out to be the most pleasant experience I've had spending big money in a very long time.I worked with Rocco Santana and John Schultheis with the package deal, and discovered these fellas were wonderful to do business with, and to share freindly stories, (mostly about cars).John, I found out is the General Managing expert of the sales dept. ..... He guided my purchase like I was having a baby.And YES, it is my new baby I am happy to report !John,not only helped me, he saved me a lot of money ......even after the sale !!!!!! Yes. He called me back, and had me write up and sign a new and better deal he and the finance dept. found for me.... I saved even more $$ !! Now I am thinking....Wow, I've never ever had a dealership do that, or even care what happened after the sale......John also showed me certain web sites , and info to be able to keep up with the current news for my beautiful new Dodge Challenger !Since then I have gone on car cruises, car shows, (They actually have car show/beach party time in the summer that's a blast) !Any time I had a question or a problem Bosak's team led by John S. --- went above and beyond to help me out and solve my issue.I now live in Maryland....and I am happy and proud to say that ....I drive all the way to Merrillville In. , to have all my service and repair work done .....I love the service team,and recently had to have some work done that was performed quickly, professionally, and "painlessly".... I thank Nancy Polovina, the Service writer there for a great Job !!Bosak dealership is a place I recommend to all my friends and acquaintances ..... !!

Grate

9 de oct. de 2013

Drove 381 miles one way .. For the best dealership and service.. Bosak treated us like family and will always have or business .. No other dealership is equal to Bosak.. Don't cuss or fuss call Bosak !! You won't regret it

al the vet man

28 de sep. de 2013

thank you doug for the great service on the sale of my corvette

webecontent

31 de ago. de 2013

Out of state purchase transaction was handled smoothly and efficiently. Couple of very minor details were handled with speed and kindness after the sale by salesperson.

Lagone88

30 de ago. de 2013

Very friendly and smooth transaction. Great experience would highly recommend definitely one of the better dealerships I've encountered very quick and very helpful even after the sale.

kathi827

19 de ago. de 2013

We came in to Bosak very early in our search for a Jeep and had met with Doug and test drove one model. At the time, we were just starting to get some ideas of what we liked, knowing it would be a year before we made a purchase. When we were ready to buy, we looked at a few other dealerships first, and came back to Bosak. Doug did an excellent job finding the perfect fit for our family. He is a smart and attentive sales person and we could not be happier with this level of service. Everyone at Bosak has been fantastic, but Doug is at the top of the heap. He is extremely knowledgable about the brand he represents and he truly seems to care that we are pleased.I would give both Doug and Bosak my highest recommendation!

jeadkinson

25 de jul. de 2013

The experience was thorough and took the least amount of time. Ed listened to our desires and foundthe match with a vehicle that was appropriate. It was business-like, but friendly.

Liz Webb

16 de jul. de 2013

I love the new car the monthly price is where I needed it or close and Ed rogala was great with us love him he's the best and the only one I will work with from here on out

davisal

4 de jul. de 2013

AFTER ENTERING THE PARKING LOT, A SALEPERSON (MR. ROGALA) INTRODUCED HIMSELF AND BECAME FRIENDS THROUGHOUT THE TRANSITION. HE WAS FRIENDLY , PATIENT AND EXPLAINED QUESTIONS ASKED AND NOT ASKED KNOWING I NEEDED TO KNOW SOME THINGS... MY DAUGHTER WAS WITH ME AT THE TIME AND ENJOYED HIS COMPANY AS WELL. MY OVER ALL TRIP WAS WELL WORTH THE EFFORT...I PURCHASED MY NEW TOWN & COUNTRY VAN.....I LOVE IT, MY FAMILY, NEIGHBORS AS WELL ED THANKS FOR THE PICTURE...I AM A CELEBRITY NOW IN YOUR BOOK.ACTUALLY I SHOULD HAVE REALLY GOTTEN THE 2013

SCSietsma

16 de abr. de 2013

We are long time customers who are so grateful for time they take with us making us feel like we aren't being pressured. We appreciated their understanding when we needed to come to a decision about the purchase of a new car (less than a year ago) and at a time in our lives when we were still getting over the passing away of our mother. Through all the years we have dealt with them they have shown us utmost courtesy and professionalism while still maintaining the friendliness that helps you feel at ease. We have experienced great service and prices on vehicles we have purchased there. These are only some of the reasons we will continue to do business with them.

hamilml

5 de abr. de 2013

I am very happy with being approached as soon as I stepped out to look at the used autos. Ed Rogala the sales consultant treated me with respect and was very friendly and down to earth. Overall experience was very satisfactory with the associates and pricing.

JP

15 de mar. de 2013

First off Let me say this I had bought a truck from Bosak in 2003 and had an excellent experience with them , that being said when we decided to look for a minivan for my wife , of course we went back to Bosak they had a nice 2008 Chrysler Town and Country that we liked so we made the deal and took possession, was told the vehicle was in the service department that day being checked out and all was good, Well it was snowing and stuff over the next two days and it needed tires real bad so we did not drive it much, once we were able to drive and get it good and warm I smelled antifreeze and it was smoking called up they said bring it in , Took it to them and the fixed a bad piece that was leaking and did it pretty fast, The next weekend I took the van to get an oil change and the oil change place said there was an oil leak at the back of the engine called Bosak they said bring it in so I did turns out its not oil but a leaking power steering hose and the extended warranty doesnt cover that so now I am expected to pay to put a few hundred dollar hose on a van that I have had for less than two weeks at that time. Now this did bother me but I could get over it what I cant get over is what happened next. When we purchased the van I specifically asked when I would get the title or the correct paperwork so That I can get plates because we had a very expensive Disney vacation coming in a couple of weeks. At this point I was told they typically have the paper work ready in 10 days that was fine with me. We got the van on Feb 26 2013 on Mar 13 2013 I called to find out about the paper work for plates because we are supposed to leave for vacation on Mar 18. They guy said let me look into it he calls me back tells me they paid the van off Feb 27, and dont have the title yet I told him Hey when I bought this you Knew I needed the plates because the temporary tag would expire while I was gone. I told him you need to do something to get me some plates because I just bought this van to take on vacation and now I will have to cancel plans, He tells me Take it anyway and if you get stopped or get a ticket bring it to me and I will take care of it, Now anyone knows you get stopped out of state and you could be looking at an impound. Then he tells me call the license branch and get a temporary tag, now if I had the necessary paper work for a temporary tag I would just get the plates. Then I was told to call back in the morning and Talk to another lady and they would see what they could do about getting the title overnighted from whoever they had to payoff for it, When I called the lady she really had no answers other than I have to call this place, Later this afternoon My wife called and was told by this lady who I do not fault for this mess at all because she was not involved in the sale of this vehicle, told my wife that she called the place and they sent the title Yesterday and it is coming from Texas and they may have it Monday , Well we are supposed to be leaving Monday and guess what the license branches in Indiana are closed on Mondays so Now I have no choice but to push off Vacation by one day Which if any of you know going to Disney this time of year you just cant call a condo and say oh yea we need to cancel a Night. So now not only do I have to push my plans back one day I still have to pay for the condo that we wont get to until Wednesday if we are lucky. This year is our 16th wedding anniversary this trip is something I have put everything into to make perfect for my wife Including renewing our vows and also being able to see my children perform at Disney with the school choir and Now everything will be behind schedule for something that was specifically asked about in the beginning if you couldnt deliver the title in time for my vacation I would not have bought your van , So needless to say you have cost me money and an enormous amount of stress You have just lost a return customer

ericmayro

15 de mar. de 2013

great people to do business with. Doug and Steve were great and understand the customer experience. 2013 challenger. Ihad passed by here many times,found the challenger interesting

JeremyParris

15 de mar. de 2013

First off Let me say this I had bought a truck from Bosak in 2003 and had an excellent experience with them , that being said when we decided to look for a minivan for my wife , of course we went back to Bosak they had a nice 2008 Chrysler Town and Country that we liked so we made the deal and took possession, was told the vehicle was in the service department that day being checked out and all was good, Well it was snowing and stuff over the next two days and it needed tires real bad so we did not drive it much, once we were able to drive and get it good and warm I smelled antifreeze and it was smoking called up they said bring it in , Took it to them and the fixed a bad piece that was leaking and did it pretty fast, The next weekend I took the van to get an oil change and the oil change place said there was an oil leak at the back of the engine called Bosak they said bring it in so I did turns out its not oil but a leaking power steering hose and the extended warranty doesnt cover that so now I am expected to pay to put a few hundred dollar hose on a van that I have had for less than two weeks at that time. Now this did bother me but I could get over it what I cant get over is what happened next. When we purchased the van I specifically asked when I would get the title or the correct paperwork so That I can get plates because we had a very expensive Disney vacation coming in a couple of weeks. At this point I was told they typically have the paper work ready in 10 days that was fine with me. We got the van on Feb 26 2013 on Mar 13 2013 I called to find out about the paper work for plates because we are supposed to leave for vacation on Mar 18. They guy said let me look into it he calls me back tells me they paid the van off Feb 27, and dont have the title yet I told him Hey when I bought this you Knew I needed the plates because the temporary tag would expire while I was gone. I told him you need to do something to get me some plates because I just bought this van to take on vacation and now I will have to cancel plans, He tells me Take it anyway and if you get stopped or get a ticket bring it to me and I will take care of it, Now anyone knows you get stopped out of state and you could be looking at an impound. Then he tells me call the license branch and get a temporary tag, now if I had the necessary paper work for a temporary tag I would just get the plates. Then I was told to call back in the morning and Talk to another lady and they would see what they could do about getting the title overnighted from whoever they had to payoff for it, When I called the lady she really had no answers other than I have to call this place, Later this afternoon My wife called and was told by this lady who I do not fault for this mess at all because she was not involved in the sale of this vehicle, told my wife that she called the place and they sent the title Yesterday and it is coming from Texas and they may have it Monday , Well we are supposed to be leaving Monday and guess what the license branches in Indiana are closed on Mondays so Now I have no choice but to push off Vacation by one day Which if any of you know going to Disney this time of year you just cant call a condo and say oh yea we need to cancel a Night. So now not only do I have to push my plans back one day I still have to pay for the condo that we wont get to until Wednesday if we are lucky. This year is our 16th wedding anniversary this trip is something I have put everything into to make perfect for my wife Including renewing our vows and also being able to see my children perform at Disney with the school choir and Now everything will be behind schedule for something that was specifically asked about in the beginning if you couldnt deliver the title in time for my vacation I would not have bought your van , So needless to say you have cost me money and an enormous amount of emotional stress and all I hear from your dealership is there is nothing we can do about it , I will absolutely never buy another Vehicle from Bosak again and to think I was honestly considering trading my 2007 Nissan Titan In on a new Dodge , So much for that, Las time I bought from Bosak the customer service was great and that is why I went back but now I just dont think I could in good conscience deal with you again.

Viviryant

14 de mar. de 2013

My name is Vivian and I'd like to say that I enjoyed the experience that Bosak has given me. I was looking for a newer model vehicle with hopes that I could trade my 1998 Grand Prix as a down payment. Bosak was the best fit for me, the sales consultant Ed Rogala answered all of my questions and put all of my worries to rest. I was able to trade in my car and purchase a beautiful 2011 Chrysler 200 and I am enjoying it very much. I also enjoyed the finance department, they worked with me to get the best payment for me and I what I could afford to pay. I would definitely tell others to go to Bosak in Merrillville, Indiana for their next vehicle. Thank you Ed Rogala

goon786

12 de mar. de 2013

Ed was very nice and did everything he could to provide a nice car shopping experience for us. He was knowledgeable about the functions of the vehicle and the whole experience went very smoothly.

Leikee

12 de mar. de 2013

When we first entered Bosak Jeep on Saturday March 9 we were pleasantly greeted by Mr. Walczak who immediately showed concern on what we were trying to accomplish on buying a new Jeep. He was very knowledgable about Jeep models and types. He was helpful in helping us choose the right model of Jeep for our family and what we would be using the Jeep for, off road and daily driver! Mr. Walczak was a great help throughout our Jeep buying experience. He showed us several options to keep us within our payment range. The whole staff at Bosak Jeep was friendly and courteous, which made our buying experience enjoyable. We will defiantly choose Bosak in the future!

spoondaddy12

19 de feb. de 2013

Had a great experience. Would recommend to anyone looking for a new car. Some of the other dealerships i stopped at treated me like a "kid" where as Ed was right there with me out in the cold explaining everything I needed to know and helped me in any way he could. They were able to help me with the bind I was in with trade in, down payment, etc. and worked very hard to get me what I wanted and to make the deal work. Thank You! A+++

Beata1972

18 de feb. de 2013

Thank you Bosak Service Department in Merrillville, Indiana!! I am amazed when I go to Bosak to have any of my vehicles serviced. All of the staff in the Service department are very professional, informative, and nice! I never feel like I have been over charged or that my vehicle is not serviced properly. And if by chance it was (has never happened) I could bring it back with no fuss and it will be fixed. Before they start any work they will inform you of what the problem is and how much it will cost. And if you have an extended warranty, even if it is not one that you puchased with them, they will call and make sure that as much is covered as possible so you get the best price. They work very fast and get the job done right! Nanci in service is super nice and always goes above and beyond to make you feel comfortable and appreciated. And she knows her stuff! :) Thanks to her and all of the staff at Bosak Dodge in Merrillville, Indiana!

ksch

14 de feb. de 2013

I've purchased ten cars in 8 years and the best experience that I've had by far was at Bosak. I highly recommend it. Matt Reid was a great help and I was in and out from initial meet to final drive away in well under two hours.

angebel146

12 de feb. de 2013

Best experience ever buying a car...wonderful management & would highly recommend to anyone buying new or used. Also had a lot of stock to choose from. Has an outstanding reputation and a generous referral program. If u refer someone and they buy they send u a check for $50-$100 in just a few weeks. Great experience buying my Grand Cherokee and I love it!!

Jasper63097

11 de feb. de 2013

My husband and I have purchased 2 vehicles from Bosak we bought a truck the first time our salesman Luis was very thorough with details and personable. My husband and I were confident we got a great deal and value so when we needed another car we went back to Bosak purchased a new Dodge we love it and had the pleasure of having Luis again for our sale. I highly recommend Bosak because we have bought many cars over the years and found at this dealership value and great customer service.

Wirthit81

11 de feb. de 2013

I recently bought a used dodge challenger from Ed Rogala at Bosaks. I called ahead and Ed had the car pulled up front ready for me to look at. He was respectful of my time and fulfilled my every request. Not to mention the great no haggle price! I would definitely recommend Ed and this dealership and not hesitate to go back when I'm ready to buy again.

freshp

11 de feb. de 2013

i have been in the bosak family for 7years now. and have enjoyed the experience so much. the friendly sales people make you feel well at home. Everyones very curious and really mean to get you the best deal possible. i have been to other dealers and theres no comparison. The service dept. is to notch, and all work is explain clearly so u understand exactly whats going on. There is no other place i will buy a car. The have a lifetime buyer.

travisfuneralhome

5 de feb. de 2013

I have purchased many automobiles for business and personal use and have had many positive experiences. This was NOT one of them. The salesperson was totally unprepared to present the product he was trying to sell. The overall aptmosphere was cold and unfriendly. I was quickly told that the dealership closed early at 6pm on Fridays. I knew what I wanted in a vehicle, had more than adaquate cash/credit to complete the "Right" deal and was mistreated. As a result, I went to South Oak Chrysler and found a vehicle that had what your salesperson said was not available on the T&C-L in stock in the right color at the right price. Guess what?........I bought it! Thius sale could have been with yur dealership had I been handled properly. No good Sales Manager would ever let a qualified sale walk out of the door to go and spend money some place else.........oh, by the way he never bothered to introduce himself or even speak to us. RECOMMEND YOUR DEALERSHIP.....NOT A CHANCE!

crownpointf

9 de oct. de 2012

My husband and I purchased a new 2013 Dodge Journey from here. Our salesman Matt Reid was wonderful! He was very knowledgable of the vehicles and was able to get us into the vehicle we want for the price we were looking for. There was no pressure. We are very pleased with our experience!! If you are looking for a new vehicle I highly recommend seeing Matt Reid at Bosak Dodge!

JustAsIAm74

29 de ago. de 2012

As a supplier for the Big 3 I went to Bosak's to purchase a new vehicle. I was coddled and reassured, but the numbers just didn't add up. I questioned the selling price and was told that Supplier Discounts are optional to the dealerships and they are not required to honor them and if they choose to they decide what portion of the discount they will apply to your purchase. SUPPLIER DISCOUNT IS NOT OPTIONAL!!! I will be reporting Bosak's to corporate for that reason. Trade ins... I have never been so insulted with a trade appraisal. I understand that everyone needs to make a living and feed their family, but difference from what Bosak's offered me for my trade in to what I actually received when I traded it at another dealership was $4,750. How does anyone with a conscious low ball a trade in by $5,000? Bottom line - Bosak's are crooks.

NETTAMAC

12 de jun. de 2012

MY EXPERIENCE at THIS DEALERSHIP HAS ALWAYS BEEN PROFESSIONAL & FRIENDLY. I HAVE SENT SEVERAL FRIENDS & FAMILY HERE, AS WELL AS COMING BACK SEVERAL TIMES MYSELF. I WOULD RECCOMEND THAT ANYONE LOOKING TO PURCHASE A NEW OR USED VEHICLE GO TO BOSAK MOTORS.

Stacey

6 de mar. de 2012

Coming from a small town, I was a little concerned about the "Big city" experience. I have got to say that this dealership blew me away. We found the car online, and it was everything that the salesman promised.Everyone at the store was friendly and willing to help. We felt like family. I will be heading back there to get my son a car soon. Thanks

Jeep Driver

5 de mar. de 2012

I was on cars.com looking for a Jeep Wrangler used. I found a few but this place had the best price. When I got to the dealer I met a sales guy that was nice and asked me a few questions about what I was looking for and I told him I saw one online and showed him the print out. I pretty much did all my homework before I got there so his job was not to hard. Good people great price and overall very happy...I would recommend.

Terry

26 de feb. de 2012

I drove from Fort Wayne Indiana (2hours) to look at a car that i saw online. The car was even nicer than the salesperson descrbed. I purchased the car and had a great experience. Very freindly and no sales pitches. I would highly recommend this company.

DodsonR

13 de ene. de 2012

I was told the truck ran good so I drove an hour to buy the truck, test drove it and it was HORRIBLE!! Wouldn't refer this company to anyone

anthony

18 de nov. de 2011

Bosak has been family run for over 85 years. In purchasing many cars from them, this is the dealership that has the biggest selection around and has things that no other dealership has. They can do anything to any vehicle.