Lisa

19 de dic. de 2014

I have been bringing my RX300 Lexus to Bryan Easler since 2002, it now has 228,000 miles... The service department is awesome and I have found through the years that I can trust them... There has been a few turn overs through the years, so when I'm unsure ~ I know I can always depend on Brandon to look after my Lexus... I will not take my car anywhere else, and when the day comes for me to get a new vehicle I will definitely buy from Bryan Easler, mainly because of the service department...

Montreat

27 de nov. de 2014

I absolutely hate shopping for new vehicles but the buying experience was next to known. Pricing was very competitive. Saved $$$$ compared to that larger Asheville dealer.

johns79

4 de nov. de 2014

I have purchased 2 cars here. I think these folks are great to work with. Good quality cars. Good prices. Raving Fan!!!!

Lorraine Puerta

19 de oct. de 2014

This dealership contacted me immediately. It was, however, too far to travel based on the time frame and time I had. I would recommend their efficiency in contacting the consumer highly.

Bill Lansden

13 de oct. de 2014

Contact this Dealership twice and was ready to purchase. No return call or email. If you won't even take care of a customer ready to buy, I'd hate to deal with you after I bought!

Jennifer

17 de may. de 2014

I worked with Lee and he was wonderful from start to finish!! He did everything he could to answer all of my questions quickly and completely. This is the first new car I have purchased, and I was very happy with my entire experience!! When purchasing my car, the buying process went very smoothly!!

Jerry M. Singleton

9 de dic. de 2013

Mike was very helpful in helping me look over the 02 Chevy Silverado. However, I wasn't extremely happy with the truck over all. I thought the price was a bit too high for the mileage and condition of the vehicle.

Melissa F.

27 de nov. de 2013

I found this dealership on Cars.com with the lowest price for the car I wanted. I contacted the dealership thru email and was contacted by Ed Dugas. On a Monday morning I told him what I wanted and that I wanted to buy a car on Thursday. He did not have the color I wanted, but found one and it was delivered just in time. He answered all my questions via email (my preference) in a very timely manner. We discussed finance options and he even faxed the deal sheet to my credit union for rate comparison. EVERYTHING was worked out before I headed to the dealership. Granted I would not work out all those details on a used car, but I felt very comfortable since it was a new car. Since I was not trading, I had to wait on my husband to get off work (so he could drive back one vehicle) before starting the 2 hour trip to the dealership. We arrived late in the evening. Our salesman Jeff and finance guy Mike stayed over 1 hour after closing time to get everything completed in one day. Jeff even programed the bluetooth on my new car to my phone in the cold rain. He didnt seem to be in one bit of a hurry to leave making sure I knew all the features before leaving. Yes there was some hiccups in the week - I was told they already had a car on the way that matched my preferences, but it ended up being the wrong year and when computing my monthly payment the computer didnt reckonize my out of state taxes. Both issues are what I call human errors and I sure have made my own so I was able to accept and move on with no problems. In the end, I went home on day 4 with the car I wanted and at a great price. Truely a great buying experince. When I need another car I will certainly contact Bryan Easler Toyota!!

Martin S.

14 de oct. de 2013

Thank you to the great folks at Bryan Easler Toyota. I was looking for new and pre-owned vehicles and I found a great car. I was deciding between an Accord and a Camry, and because of the personal service from the Sales staff I purchased the Camry. It has the features I wanted and I got a great price, that I couldn't find elsewhere locally.

Jake K.

14 de oct. de 2013

As someone who recently got back to the area from active duty in the military, I was ready for my first new truck. For the longest time I have wanted a Tacoma. Being born and raised in the area I was familiar with this dealer but I honestly thought I would buy from Jim Barkley. Well, the guys at Bryan Easler were just much easier for me to deal with. They were willing to really listen to what I wanted and they even threw in some awesome aftermarket stuff that I knew I was going to put on my truck. Thanks Bryan Easler for my Tacoma! You guys rock!

Allen P.

14 de oct. de 2013

I recently purchased a Rav4 from Bryan Easler Toyota after researching online and working with their internet manager. The dealer had the model and color I was looking for and were great to work with from start to finish.

Nissan Owner

14 de oct. de 2013

Well, I own a Nissan and not a Toyota but I bring it to Bryan Easler Toyota for my regular maintenance. Mostly because the facility is exceptional and the staff is super nice. I've always felt like they're being honest with me and I never feel like I'm being duped when it comes to working with them. The waiting area is comfortable and nice and there's always someone making sure that you're comfortable and your needs are being met. I will continue to visit them for my service needs.

Environmentally Friendly Gal

14 de oct. de 2013

I was shopping online for a Toyota Prius. I noticed that Bryan Easler Toyota in Hendersonville had quite a few options so I contacted Ed Dougas there to schedule a test drive. Ed was super professional and made sure that all my questions and concerns were addressed before I made the drive to Hendersonville. We discussed pricing/financing and evaluated my trade in all via email and over the phone. He promised a truly hassle free buying experience and he more than delivered. I would highly recommend working with Ed if you want to purchase a car from Bryan Easler Toyota.

Duke2323

29 de sep. de 2013

I was looking to purchase at a Tundra on line and made a cash offer, I received a response and was told someone would contact me shortly; it's been two weeks and not one phone call. So I purchased a Tundra from Wheel City Motors

unhappy

29 de ago. de 2013

Dealership seemed fine, over the phone. All was done over the phone. Salesperson did great to find a truck for me but it would be more $ than the other dealership. I tried to get it at the price I had been quoted at other NC dealership, where it was $875.24. cheaper. Of course I wanted to save that money...who wouldnt, so I asked if they could match it. First with the sales person, then the manager. Wouldnt budge. The truck was not available at the other dealership at that time. So I had to go with Brian Easler as I had only a week to get something. I gave them my credit card # and they took a deposit of $1000. All again, done over the phone, and I did not sign anything. This all on Weds. Next morning Thurs, I get a call from the other dealership that they found me a truck. They never knew I was scouting around at other car places. I could save $875.24 going with them, so of course I needed to save the money. So called Brian Easler Thurs morning, the very next morning after they withdrew the $1000 and they are refusing to return my deposit to me.. Now will have to persue this matter in small claims ONE BIG HASSLE !!!

Ginger Sackel

13 de jul. de 2013

Being handicapped discovering what an unusual light on the dashboard is somewhat more difficult for me than many of your customers.After pulling into service bay, I was met by Michelle and explained problem. She did not know either but went to others who didn't know the answer either. She then went out of her way to test my key fab battery. When that didn't prove to be problem,she asked for my owner's manual and found an explanation. I have owned this van since Nov.2009 and have Never had this light come on. But that is not the point of this message. Michelle then found a replacement tire valve stem cover for me. I have never encountered in my 65 years of wandering this world anyone who treated me with such respect and kindness. I was a teacher for nearly 30 years and know of what I speak. A valuable asset to keep on staff I think. Thank you for taking time to read!

Scott Klaiber

6 de jul. de 2013

I just bought a 2013 Toyota Highlander 4x4 Limited from Bryan Easler Toyota and the buying experience was excellent. Before I made the purchase, my Type A personality demanded that I visit numerous dealerships (not all sold Toyota vehicles), but I kept coming back to Bryan Easler Toyota. Why? Because from top to bottom, the dealership exudes professionalism on a scale I couldn't find at other dealerships: No hard sell, exceptional character and kindness, no embellishments and what I perceived to be a genuine we're-looking-out-for-you attitude. And, they're detail-oriented without apology. Let me give you an example. When I asked to test drive the Highlander, they asked for my driver's license. I figured the would make a copy of it and hand me the keys, like so many other dealerships do, but, no, they actually filled out the paperwork they're legally bound to do so by the state of North Carolina. Here's a comparison: I went to another dealership up the road from them and was looking at an SUV when my wife and I were approached by a Salesperson. He asked if we wanted to test drive the vehicle and we answered, "Yes." We jumped in the car and drove off. Shortly after we left the car lot, the Salesperson asked me, "Are we still in Henderson County?" Details, man, details. That Salesperson did NOT breed confidence. Bryan Easler Toyota pays attention to the little things, which means they know their business. Too, I wasn't handed off to 400 other Salespeople before getting to the person who'd sell me the car. I wasn't inundated with probing, annoying questions by a just-out-of-high-school rookie Salesperson whose only interest and goal is to find out how deep the dealership can get into my pockets; I dealt with two people at Bryan Easler Toyota, the Salesperson and the Money Guy. After I made my decision on the vehicle I wanted to purchase, the entire buying process took less than an hour. Lastly, the dealership honors it promises, like the one my Salesperson made to me: (Paraphrasing) If you have any questions or problems, call me and I'll take care of it/them. And, he did, without question or hassle; since purchasing the vehicle, I've reached out to the Salesperson on two occasions for advice. I was drawn to this dealership because I have a RAV4 I get serviced there. Their service department is exceptional, too, and I figured they must be a reflection of the dealership and I was right.

mederlet

28 de may. de 2013

We had TWO bad experiences with your dealership. First time was when took test drive and the salesman was Jaredacted as if he didnt care, never even told us his name and was not very helpful. Secondly we had Dale..nice man, insightful however did not seem to really care about our business or assisting us with a purchase. Met a man at a grocery store and liked his Toyota said he bought it through this dealership..however, he said the same thingnot a good experience until Roger Miller assisted him in buying his car. I expressed my concerns to Ed Dugas Sales Manager and he did try hard to earn our business and apologized for the two bad experiences. However, we did not buy a car from this dealership or had the opportunity to meet with Roger Miller. Maybe he would have made the difference. Anyone looking to buy a car from this dealership I would recommend trying Roger first as the sales agent. Shirl

Happy Higlander owner

30 de oct. de 2012

We found a vehicle we liked on Cars.com that was at Bryan Easler Toyota. I spoke to a used car salesman on the phone before we drove 100 miles to take a look. Didn't mind the drive since this dealership is in lovely Hendersonville, NC

mcnamara

25 de oct. de 2012

Mr. Marquez was very knowledgeable and friendly. We walked inthe door and I told him what I was looking for. He had the car pulledaround in less than 2 min. I couldn't believe it. We were off for a test drive. We went back to the dealership and started discussing the price of the carand financing. The best part there was NO pressure at all to buy thecar. The whole process MIGHT of been 20 min. Thanks Christopher formaking my visit so enjoyable. I have bought my last 4 cars at yourdealership. It is the best and I wouldn't buy any other car.Toyota is the greatest car on the market.Pat

Larado

8 de ago. de 2012

Took my 2000 Toyota 4runner for tire rotation. After spending 1 1/2 hours waiting the service guy came in with a estimate for the front end to be totally replaced. I declined and took it to another facility who diagnosed the only thing wrong was tie rod and to a tune of not even a forth of the price. Not the first time they tried scamming me. But is the last time I will go there.

Love small cars

10 de jul. de 2012

This is the fastest & smoothest car buying experience you can have. They were very upfront about everything, there were no hidden fees, no pressure to buy any add-ons. I was in and out of the business / finance department in less than 10minutes!

jac red

24 de may. de 2012

Worst customer service that I have ever had. The associates was very rude and insulting.

Love shopping for cars

29 de abr. de 2012

We will buy a car from Easler, because everyone in town likes the entire dealership. We got lucky and found a rare hybrid Highlander on the lot yesterday that had been there about 8 hours. Chris knew more about that car than the factory did. We have been there several times trying to make up our mind (we are not in a hurry) and all the salesmen are fun to talk with.

TundraMan!

11 de mar. de 2012

I recently found the vehicle I wanted on the lot of the dealership and then contacted them back through the internet. After several emails I went back. After rejecting 3 of their offers I finally made a deal on the 4th try. They were great to work with but could have cut out some of the hassle by just coming with their best offer and not wasting my time or theirs.

Carpenter

7 de ene. de 2012

I'm a deacon at my church, and we needed to find a good used car for a person in our congregation. Bill Clark at Bryan Easler Toyota found us a great car for their needs at a good price. Their service department does a great job getting used cars back to excellent condition before sale. The car was immaculate, inside and out...and under the hood. This was a make and model of car I used to own, so I knew how it should look, sound, and drive. I wasn't disappointed, and neither was our needy friend at church! Great experience.

nineiron

30 de jul. de 2011

It was a very easy shopping experience. The salesman was very accommodiating and easy to work with. The car we wnted was not in stock but the dealer located one nearby and we were able to get it a couple days.