Toyota Fan

6 de feb. de 2015

I left my RAV4 to have some Recalls issues completed. I must commend Gabriel Garcia in Service for his very pleasant manner and his complete professionalism. He gave me an estimate for completion of the repairs and then came in under the estimate. I took the shuttle home and they were exactly on-time picking me up again. I can't say enough about the excellent service and especialy for Gabriel Garcia's professionalism.

RobC

3 de feb. de 2015

Great overall experience with Capitol Toyota...just went in for an oil change and learned they are open 7 days a week...not many car dealers (Service side) can say that...makes for an awesome experience when you don't have to waste an entire Saturday waiting for service on you car knowing you can come in on Sunday should they be really busy on Saturday...Exceptional customer service too...

HappyVenzaOwner

28 de ene. de 2015

I bought my car from Capitol Toyota in August. The experience was wonderful! The sales rep, Annette Rizzo, found me what I wanted to fit my needs. Most car salesmen will find banks then tell you what you can get Annette found banks to finance, asked me what I wanted (I did my research of course) and found the vehicle I'd asked for that also fit my financing options. It's good to have a reliable car with a company like Toyota! I love my Venza! It suits all my family's needs -- and it's quite sporty too! BTW - recently took my Venza in for an oil change - great service department as well!

Nathan Baba

21 de ene. de 2015

I love Capital Toyota good people and good service/

Juanita H.

13 de ene. de 2015

I have always been treated with high quality service. My car still runs very smooth and luxuriously. The intake reps and mechanical staff have been great!

Kate C.

31 de ago. de 2014

Just want to say we purchased a car from George H. at Capitol Toyota.. Loved the process... he was very low key... no high pressure ..... Great Price and wonderful customer service... Go to Capitol Toyota and ask from George H. you will not be sorry.. K

Satyen

28 de ago. de 2014

was looking to buy a Prius. had chat with lot of dealers the fact is not too many people are interested in selling the car it seems like.I called capitol Toyota and Gordon picked the phone Gordon did not promise anything but he was interested in dealing. we met and came to a deal in 20 minutes. Fantastic experience Gordon went above and beyond in desire to help. Rick was also part of the team and took us on the test drive with no pressure. would recommend to any one Thank you.

Satyen Patel

22 de ago. de 2014

It all started with a phone call to the dealer and an eager to help voice said how can I help you. after a short conversation I agreed to meet at the dealer. I was able to get there 3 hours later. when I got there I was greeted right away by Gordon Holscher he told me he had a client he was helping and if it would be okay for me to wait? So I asked if there was some one that can take us for a test drive he said NO PROBLEM .Gordon took me to Rick and we went on a test drive. the most relaxed and friendly test drive I have been on. after test drive Gordon was ready and it was time to bargain.In less then 20 minutes we had agreed to the price. I needed a specific color and options they did not have so we waited for week and a half for new lot to come. for some reason my car was not available so Gordon called me and offered a car with color we wanted with some extra option at no extra charge. My Jaw dropped I could not believe it. Finance was a breeze Mr Agarwal in finance was fantastic and pleasant we were done in no time. What a fantastic team I am truly Thankful to super excellent team not just professional but also HONEST.

Tahoe Clifford

9 de jul. de 2014

I have bought many new cars in my many years. This was by far the best experience ever. Even after the deal was done, I have nothing I would change about how it went. I got the car I wanted, at a price I wanted, with the options, colors and financing I wanted in less time than I could have imagined. All this on one of their busiest weekends. Thank you ALL!

David R

1 de jul. de 2014

Gordon made our car search and subsequent lease such a smooth experience. He listened to our wants and needs, was not pushy, and the process was complete in under 2 hours - from test drive, to signing papers, to driving off the lot. Very impressed with everyone involved from the sales department to the financing department. Thanks!

cc sienna purchase

28 de jun. de 2014

GORDON Made this process truely exceptional and I would recommand to anyone looking for car.

Xuan-Hanh (Lisa) Duong

23 de jun. de 2014

Gordon Holscher was very patient, had great customer service skills and was not pushy. He genuinely helped to get make me feel important and her worked extremely hard to get me the best deal possible on my new car. I would definitely recommend anyone buying a Toyota to go see Gordon. I am a VERY hard sell but he was honest and patient with me the entire time.

Danielle P.

20 de jun. de 2014

I bought my first new car throught this dealership 8 years ago and had the best experience. I have since always taken my car here for any repair/service that my Corolla needed. My husband and I recently decided that after having our first child it would be nice to have something a little more roomy. My boss recently purchased a Rav4 and referred me to Gordon Holscher. I messaged Gordon with what I was looking for before we even arrived at Toyota and he made sure that he had stock of exactly what we were looking for. I knew once I saw the Blue Crush colored Rav4 that it was for me. We test drove it and then immediately started crunching numbers. Gordon worked quickly to get a price that both Toyota and our family could work with. The whole car buying experience was fun, quick, and it left me feeling very confident in my purchase. Gordon and Toyota have sent us several follow up emails to make sure that we felt amazing about our purchase. I will always refer people to Toyota but more importantly to Capitol Toyota as I have never had a more amazing overall experience. Thank you!

junglejon

16 de jun. de 2014

I had researched the model of RAV-4 that I wanted ahead of time. I called and Gordon told us that he had one in the particular color I was looking for. When I came in the next day, Gordon was the consummate sales professional. He explained everything about the car, answered all of my questions, gave me a great value for my trade-in, and made my buying experience as painless as possible. Of all the car purchases I have ever made, this was by far the most professional and outstanding experience I have had.

bv9

9 de jun. de 2014

Great customer service from the sales manager. The process was very transparent and we love our new car.

shiva sitaraman

6 de jun. de 2014

Gordon Holscher was really most helpful and we had a very pleasurable experience buying our new Prius through him. Highly recommend Gordon to our friends.

shiva sitaraman

5 de jun. de 2014

Had a great experience buying my 2014 Prius from the dealership

H. Ng

29 de may. de 2014

Worked with Gordon Holscher, he was very nice and answered all my questions. I would refer friends and family to him.

Lyn Branvold

27 de may. de 2014

Gordon was a pleasure to work with and he gave us the best deal we could find.

DL

27 de may. de 2014

This is my first car from toyota capitol, the dealer and its facility is excellent. Kevin was my sales rep and he was very knowledgeable about the new Pirus Plug-In that I bought. he was also easy to talk to and to deal with the financial steps of purchasing the car. I feel very satisfied with the entire process.

Glenda- a toyota fan

25 de may. de 2014

Gordon Holscher was my sales rep and he was very knowledgable about the new camry that I bought. He explained all the new interior of the car, esp. the electronic items like the audio system, the back up camera, the bluetooth system etc... he was also easy to talk to and to deal with the financial steps of purchasing the car. I feel very satisfied with the entire process. Arleen Marcos did my finances and dmv paper work and she, too, was very efficient and easy to work with.

Dr. Avi Eilam Amzallag

25 de may. de 2014

Yesterday I bought my second Toyota from Capitol San Jose. My experience with the first purchases (Toyota limited Rav-4) was simply BAD!. Yesterday I purchased a Toyota Camry Hybrid XLE and i got from Mr. Gordon Holscher the best service one can imagine!! Gordon has done whatever possible to ease the process, he was very kind, very attentive and friendly and a professional agent. I am very grateful and happy I choose his services. Dr. Avi Eilam Amzallag Morgan Hill

jasonlachica SJ

25 de may. de 2014

Jason Lachica San jose CA, Hating dealerships period made me very uncomfartable, due to past experience. Alfredo Sager on the other hand made this recent purchase the easiest and best experince ever. Capitol honda Alfredo Sager is the man to see if ever you want a car fast easy and straight to the point.

J. Patel

24 de may. de 2014

Today, I had a very bad experience of Capitol Toyota. I have purchased 2 cars-Sienna, Camry from Capitol Toyota, and both times I bought Pre-paid maintenance package (55000 miles). One of that 2 cars has been showing "Maint.Reqd.' light for 2 weeks, so yesterday, I called and the woman working in capitol Toyota told me that if I leave my car before 12:00 pm I would get my car back on same day. so next day that means today, I have reached there at 10:50 am hoping to return my car back today. The guy working in servicing department told me that they were totally booked for today, and I would get my car back tomorrow. I told him what that woman told me over the phone, but the same reply I received from that moron. Later, sadly I agreed to leave my car there if they would give me a ride home. That moron refused saying they only provide a ride within 10 miles, and I live in Milpitas, which would be about 15 miles. What a jerk. I felt like I am stuck buying 2 cars with pre-paid maintenance package from them (Capitol Toyota). After I have purchased my first car in 2006, I referred Capitol Toyota to my friends, and 3 of my friends (2 from Cupertino, and 1 from Mountain View) also bought cars from them. Tomorrow I will go back there and get that moron's name. I need to service my car anyway. I already paid for that 55000 miles pre-paid maintenance when I bought my car in 2006 which has currently 41000 miles, and only the original dealer validate it so I am stuck now. But my next purchase definitely wouldn't from Capitol Toyota for sure. If Piercy Toyota and Auto-mall Toyota can return the car within 3 hours, why not Capitol Toyota? Why they wanna hold our cars over-night even if you leave the car in the morning? Why they don't wanna stick on the words of their own employee who answer over the phone? Why they are not interested giving a ride customers home?

jonathan

23 de may. de 2014

This is my third car from toyota capitol, the dealer and its facility is excelent, and alfredo is very responsive, and quick. Buying a car from them is like buying a peace of mind.

ToyotaFan

21 de may. de 2014

We usually dread the buying experience involved with getting a new car. With the Costco purchasing service, we made contact with Gordon and it was almost painless. We only talked to Gordon Holscher of Direct Sales and JK Khilnani, Finance Manager. There were no "I gotta check with the xyz manager..." games. It was "Here's the price for the car you want and let me find it for you." No hard sell - even for the after-market stuff. We had done a lot of research looking for what was a reasonable price before hand and were pleased with the deal. It still took awhile to conclude everything, but the guys at Capitol Toyota followed through on everything we agreed upon.

Ed Landucci

21 de may. de 2014

We found Gordon friendly and helpful. For the last number of years we have bought our cars from Capital Toyota and always had good service.

Mark

20 de may. de 2014

This was the second car we bought from this dealership. It will not be the last. The sales and finance experience was awesome and they are quick and fair. Additionally we get our cars serviced here and it is also a very pleasant experience. Can't say enought about Stephan ( sales ) and Joseph ( finance ). These two guys made it easy to negoatiate and finance a deal.

Gordonnyy

20 de may. de 2014

Gordon Holscher is excellent and we will be sending friends and family to see him

Debra&R

20 de may. de 2014

My husband and I have been thinking about purchasing a new van for a few years now, but kept putting it off (I traditionally don't care for car shopping and leave it all up to him). However, with the help of our son, we found this amazing individual who was both knowledgeable and honest about the vehicles he was selling and I found it a true pleasure to make THIS purchase, almost solely on my own for the very first time! Gordon was very helpful in finding us the perfect vehicle at the perfect price and made the entire transaction quite enjoyable. I would highly recommend dealing with Gordon to anyone looking for a new or used Toyota.

Mark

19 de may. de 2014

This is the second, of many I predict, Toyota's I have purchased from Capitol Toyota. My salesguy, Stephan, knew exactly what I wanted and we made a quick deal that exceeded my expectations. The finance department took over the balance of the deal and Joseph was professional and got me out of there quickly. I have to say that the entire experience was pleasurable and I am already looking forward to the next visit when my wife would like to buy a truck. I will be going back to Capitol Toyota for that transaction. I also do all my service at the dealership and the experience has been the same. They are professional and fair. Do yourself a favor...check out Capitol Toyota when you are in the market.

VK

17 de may. de 2014

I want to take this opportunity and share my automobile buying experience with capitol Toyota, though I don't have much to rave about the dealership I am writing this to commend the customer service from the fleet manager I dealt with, Mr. Gordon R. Holscher. I initially called Costco Auto buyers program and they referred to this dealership as I preferred shop to the closest to my residence and was followed up promptly by the fleet manager above, I am impressed with the professional yet personal approach in accessing my automobile need. In the mean time I also did my research a few other domains and I would recommend cars.com in particular, just because of the inventory and the general unbiased information shared for a potential buyer, I also contacted them for a few questions and I had any opportunity to speak with Ms. Hamilton and she was very informative and indeed made my buying experience a memorable one keep that going. I hope the above experience can only get better as I plan on visiting them as time passes may be for another car??

Vikram

16 de may. de 2014

I had a very pleasant experience at this dealership when I bought my new Prius plug-in. Kevin was very courteous and responsive to all the questions I had regarding pricing, discounts, features, color choice and many more. He seemed genuinely interested in giving the best deal which was better than the online quote that I had gotten. All in all I would definitely recommend Capital Toyota and especially Kevin.

Re

13 de ene. de 2014

Out of approximately 10 car purchases in my life, my experience with Joseph S. and the team was fantastic. He spent many hours working with me to find what I ultimately felt comfortable with. He was not pushy....didn't sell me what I didn't need....I experienced none of what has kept me away from dealerships. Overall, when it came to financing, of course they will start high but we landed at what I felt was extremely fair and the process in getting to that point was near painless. When the time comes, I will come straight back to this dealership for another purchase. I haven't worked with their service department yet.....hopefully they are as good as the sales/financing teams.

Eddie J

22 de ago. de 2013

Capital was quick to respond to our inquiry. No fluff, just straight answers.

Jon

24 de jul. de 2013

I had a good sales experience at Capitol Toyota. I say "sales" and not "buying" experience, as I never purchased a vehicle, but came very close to doing so. I will definitely be back to purchase a vehicle, as soon as I get my finances in order.

lingering_wound

16 de mar. de 2012

Over the years we bought 3 vehicles from Capital Toyota, a used Camry, a new Tacoma and a new Corolla. I hold back one star in my rating because of a sour experience with the extended Toyota maintenance contract we bought. We thought the service was backed by Toyota nationwide, good at any dealer. Not so. Some Toyota dealers do not participate in this Toyota Corporate program. A job assignment landed us in such a town. We received 2 oil changes out of this $1,000 policy (which is a book of coupons for maintenance work needed at 5K mile intervals, up to 40K. "Toyota Corporation" and logo are boldly printed on each coupon.) Ouch! Our complaints to Toyota was frustrating, and met with a shrug. After 2 years, we returned to San Jose. Capital Toyota was sympathetic - (it said it didn't know the program was dealer optional.) However we feel the dealer who pushed and sold us the policy, who reaped a commission, could have gone to bat for us with Toyota Corp. more forcefully or offered some nominal discount for similar maintenance work. I accept responsibility for not reading and dissecting the fine print of the policy. But my wife, who did all the calling and spent long periods on-hold, is less forgiving, on both the brand and the dealer. This incident has marred an otherwise nearly perfect purchase and ownership experience on 3 vehicles.

Bawldy

12 de nov. de 2011

Got a great deal on a used Honda Civic They took care of us.. no issues

Bay Area Commuter

27 de ago. de 2011

Alfredo was very professional, knowledgable and transparent through the sale process.