Amy.Goodhue

19 de ene. de 2016

For the first time ever, I purchased a brand new car. I went to Carman because friends recommended it. Right away, my salesman, Jeff Brittingham, was courteous and helpful. He was friendly and patient and worked hard to make this a great experience for me. The General Manager, Joe Tribbaletti, supervised and ensured that this was a smooth experience for me. And it was! My whole experience was amazing and I would recommend this dealership to anyone!

George Bowser

18 de ene. de 2016

I came in to help my parents find a minivan. Ryan was very nice and understanding of my parents needs. It was very cold out that day and rather then have my parents walk the lot he showed them vans online and brought the one they liked right to the door for them to test drive. Its things like this... taking that extra little step that makes me want to do business with a dealership. I then asked if he could sell the used cars from the Ford dealer and he said yes. I found the truck I've been looking for but didn't think I could afford. They found me an interest rate that was unbelievable and untimely made the truck affordable. Thank You Carman Dodge (Even though I bought a Ford F150... LOL...)

Sonya302

14 de ene. de 2016

This was my second time purchasing a truck from this dealership and Joel Cardona was my salesperson on both occasions! He provided excellent customer service (both times) and remembered my preferences when looking for my new Jeep; very attentive and offered suggestions and other options as I considered my purchase. What I appreciated was that his customer service extended beyond the "regular business hours" as he stayed in communication with me with follow ups but was never "pushy or bothersome". Happy to say I am very pleased with my new 2015 Jeep Grand Cherokee and a huge thank you to Joel for his exemplary customer service!

Kelley

7 de ene. de 2016

Good afternoon everyone, After my father and I have searched many dealerships, there was no other like Carman Chrysler Jeep & Dodge. When walking up to the entrance, Paul immediately greeted us with a warm welcome and asked how he could assist us. After explaining our interests in purchasing a new vehicle, he took a large amount out of his time to help us with our every question. When looking for a new car, one wants to find the best price, so after receiving a bottom line number, my father and I made our way to the next stop. That did not last two long, neither did the one after that. We found ourselves running right back to Carman, not only because of the best deal, but for the overall customer service, honesty, patience, and integrity Paul displayed. Out of all the salesman we encountered during this adventure, Paul was top notch. He enabled me to be able to find and afford a vehicle that I have been wanting for a very long time. I am proud to say that I drove my 2016 4 door white Jeep Wrangler unlimited sport off the lot Monday night. Thank you Carman employees, and especially thanks to Paul for making this happen for me!!! :) - Kelley

Joe

16 de dic. de 2015

Paul took good care of me and very professional...............................

CAS

14 de dic. de 2015

We came to Carmen Dodge knowing from past experience that we would get the professional and courteous experience that comes with buying a new vehicle. Our salesman Jeff Brittingham exceeded in both. He led us right to the perfect brand new Dodge Ram 1500 that we dreamed about. Both him and his co-workers answered all our needs and got us through the paper work as quickly as possib

Chase G

1 de dic. de 2015

I had a great experience at Carman Dodge on Saturday. I came in with a used Jeep Wrangler and left with a new 2015 Dodge Ram. I delt with a salesman named Jeff Brittingham. Jeff was honestly the best salesman I have ever delt with in buying a vehicle at a dealership. Typically salesman push me away as soon as I get there , you can just tell they will say anything you want to hear just so you will purchase their vehicle and make them a sale . However Jeff wasn't like that at , he never pressured me , never told me a lie , and worked with me the whole way . Every question I asked he had and answer for no hesitation , and he helped me figure out what vehicle would better fit my budget. He told me he was a new salesman to the team , but I would have never have none . I actually enjoyed my experience in buying a new vehicle which made me surprised because normally it's stressful . Also I was surprised of the honest value Carman gave me for my jeep trade in . My total experience was awesome , and I can say thanks to Jeff and the team again. I'm reccoming carman dodge to all my friends

The Burns Family

11 de nov. de 2015

We cannot say enough great things about the gentlemen (and I use that word intentionally) at this dealership. We worked with George on the purchase of a 2014 Jeep Cherokee and he was fantastic. He listened to what we were interested in and he knew the inventory. He did not attempt to up sell us but respected our stated budgets and had one obvious goal...to gain a loyal, confident, repeat customer. In fact his goal was met. 5 days later we returned and purchased a 2nd Jeep for our daughter. Again, we worked with George. Financing.....John is awesome. He knows the products and loans available. He took a fatherly role with our daughter and explained everything to her and then helped to explain the importance of building good credit to her. Not quite so sure we would have had the same experience elsewhere. The GM Bob knows his staff well, personal kept his finger on the pulse of both transactions and worked well with us both days. This dealership has gained a loyal Jeep family from this experience!

Zach

8 de nov. de 2015

From the get go, the salesman were not am bushing or overpowering. I felt like I was being told the upfront and honest truth about everything. Pretty rare these says with car dealerships. Great expirenice.

crystal

6 de nov. de 2015

We had an excellent experience with Michael Brooks a very knowledgeable salesman who worked us a great deal and we are very pleased with our purchase!! Thanks Mike

711Skipper

4 de nov. de 2015

Al Grandell and Josh Lukens are both excellent sales men. They had all product knowledge and made our experience so very easy from start to finish. This is the third car from this dealership and Al Grandell helping us makes our purchases. Fantastic service all the way through! Al and Debbie Coffin

Tina

25 de oct. de 2015

I went in a little nervous but by the end you end up feeling like part of a big family. Mike didn't mess around and gave it to me straight. I told him what I was looking for and how much my budget was and he found me the best deal (which ended up being better than I anticipated). I would highly recommend this dealership.

Tim/Julie

19 de oct. de 2015

Working with Matt Sherman made this purchase so much easier than we expected. My wife and I have always purchased cars from a local competitor. We took a chance on Carman and met Matt Sherman. Matt showed us all the comparable options and allowed us to see what our best option was for the money we were spending. Matt's easy approach made us feel we were not being hassled or forced to make a rushed decision. Matt contacted me a few days after our initial visit to show me another vehicle that was not in my original list that he felt was better financially for my family. The car he suggested was the car we decided to purchase. I have already recommended Matt to my co-workers. Thank you for the tremendous professionalism and personal approach.

Pete720

18 de ago. de 2015

Joe T. the manager of this dealership and the salesman Paul that I dealt with were absolutely UNBELIEVABLE in their professionalism and service in getting me into my new truck. they got me exactly what I wanted and they made the process so easy and so fast that I cant properly put it into words. This was probably the best car buying experience I have ever had. I highly recommend Carman if your looking for a RAM truck and I highly recommend working with Paul Lukens and Joe T.

PatatDover

18 de ago. de 2015

Had a great experiance buying my RAM 1500. Thanks to Anthony Brown for working with me. He was very knowledgeable about the vehicle. I've bought a few vehicles in my time and I have to say this was the best experiance I have ever had!

2fJeff

10 de jul. de 2015

The experience with my sales rep (David L. Steller Sr) was superb. The attention to detail was awesome. I really appreciate all the hard work he put in to finding me the car I wanted even when he was away on vacation. Thank you all again for you attention to detail (David L Steller Sr, Robert Weiss, and Neil Springer) ---Jeff Evans

Freasie

10 de jun. de 2015

I was immediately put at ease when I walked into Carman by Bob Weiss. Bob was very helpful, friendly and pleasant. The dealer who assisted me was Justin Goertz. Justin was awesome!!! Again, I was immediately put at ease, felt as though I was being taken care of, and left feeling good about the whole experience!!! Justin went above and beyond to get me the best deal possible, and with the help of Bob I walked out with a beautiful Jeep Cherokee!!! I will be going back for future vehicles and recommending Carman to my friends and family!!!

Maria H

19 de may. de 2015

From my initial contact with the dealership, I was impressed. I first contacted the dealership via email and communicated with Brett. He was professional and very helpful and above all not pushy! When I was contacted about a vehicle that was a match for my needs, I went to the dealership for a test drive where I met Ryan O'Neal. Ryan was great!! He was professional, knowledgeable, helpful, and personable! I would definitely recommend this dealership and Ryan!! It was a great experience from beginning to end. Thank you!

Minat429

18 de may. de 2015

Anthony Brown exceeded my expectations with regards to my recent purchase of a 2015 Jeep Cherokee. I highly recommend this young man and the organization.

DebP

24 de abr. de 2015

Joel Cardona really worked with me to get me into great car and at the payment I was looking for. Joel was very knowledgeable, easy to talk to and had a great sense of humor! I couldn't be happier with the experience. I would definitely go back again to purchase or lease my next car from Carman and recommend this group to friends and family! Already have!

Sunnyin19702

24 de abr. de 2015

I had a great experience buying my car at Carman-Chrysler-Jeep-Dodge. The atmosphere at the dealership is very upbeat and welcoming no pressure - Everyone I dealt with was genuine and easy to talk to. They found the perfect car for me! Joe Triboletti and Joel Cardona really worked with me to get me into great car and at the payment I was looking for. John Mayberry finalized all the paperwork and the whole process was quick and painless. I couldn't be happier with the experience. I would definitely go back again to purchase or lease my next car from Carman and recommend this group to friends and family! Already have! Thanks again Joe, Joel and John!

Toot88

19 de abr. de 2015

We recently purchased a new Jeep Cherokee, and could be happier with our purchase. Paul did a great job helping us out and showing us the vehicle. The entire staff was accommodating and very helpful. We got everything we wanted. In particular, my wife got her Cherokee back that she had to get rid of 13 years ago, but this one is much better. Thanks for everything. Tom Burg

Average person

14 de abr. de 2015

I bought a car a year ago, I Co sign the car with someone else. A year later someone from the sales department access my credit without my knowledge and damage my credit. When I confront the manager he claimed he didn't know anything about it and refused to take responsibility. I will never do any type of business with this dealership and I hope noone goes through this.

Kim L. from New Castle, DE

24 de mar. de 2015

We went in wanting to test drive and just look at the Ram 2500. Paul Lukens met us at the door. He was very nice and friendly. We went outside to test drive the truck, he took time to go over the truck in the lot with us. He was very knowledgeable about the Ram. Answered all the Questions we had and more..The dealership was very clean too. The other sales consultants were very friendly also. They all were willing to help in any way. We purchased the Ram 2500 after test driving it and loving everything about it..Has alot of extra stuff on the 2500. Very nice truck. The buying process was very easy too. NO hassle..tried to work with us in every way, till everyone was happy with the deal..Great dealership to work with.

Rachael

21 de mar. de 2015

Mike went above and beyond his job with Bob''s help they found me the Journey I wanted at the payment I wanted to pay and even had to drive 20 miles to another dealership to get it from me! Thanks you guys are the best! I have already referred my parents to you they will be in soon!

Mags

20 de mar. de 2015

My 2013 Jeep Patriot became undrivable late at night, due to a faulty Electronic Throttle Control. AAA towed my car to the dealership. With no appointment, the next morning, they started working on my car and it was finished by mid-day. The communication from the dealership about the status of my repair was excellent. The personnel were extremely friendly. Great experience!!!

Ed

18 de mar. de 2015

Michael Brooks, was a pleasure to work with. He was not my first salesperson but one of the best. Michael did not try a push an in stock Van my way, Michael found just what I wanted. I have also been using the service department for years, great service.

Stephen from Pa

16 de mar. de 2015

So I came in to Carman from my boss's recommendation. He has purchased 4 cars from this dealership and strongly advised me to check them out. I came in on a rainy Saturday afternoon all the way from Pennsylvania about 45 mins away.....and the drive was 100% worth it. The salesman Ryan O'neal took care of me from start to finish, answered every question, and helped me get financing with a monthly payment I could afford. Based on some factors I could not get the financing terms I wanted the first go round....but he sat at the table and negotiated an awesome deal on my behalf. His Boss David Tarantino put the cherry on top with a $200 credit for some additional future maintenance with their dealership. I normally don't like writing reviews but this service here warranted it. If you come here....you'll want to ask for Ryan O'neal.

Donna

28 de feb. de 2015

Everything was great! Top notch customer service!!!!!!!!!!!!!!!!!!!!!!!!!

Kyle

16 de feb. de 2015

Michael was very good at helping me achieve my goal of getting a new car. My new Dodge Dart has everything i wanted and was looking for.

Norton's A Happy Carman Customer

9 de feb. de 2015

I came to Carman Jeep to buy a Jeep Cherokee, my Salesman Jamie wanted to sell me that Jeep Cherokee. I sensed his sincerity right away as he was willing to do the "work" necessary to sell me a Cherokee. Jamie was Friendly & Courteous, Knowledgeable and very Professional. He was able to answer all of my questions on the 3 different new Cherokees that I test drove. After I narrowed the choice down to a Cherokee Trailhawk & Cherokee Latitude, Jamie then worked with his Sales Manager, Bob Weiss, to offer me the best lease and/or purchase options available, with all the applicable incentives available to me as well. Over the last 32 years, I have purchased 18 new cars & trucks for my family. With Jamie as my Salesman, this was the first time I was able to close a deal to my liking on my first visit to a dealer and leave with my new vehicle, my Jeer Cherokee Trailhawk. It was a pleasure dealing with Professionals and yes, I love my new Trailhawk!

gbwalls

4 de feb. de 2015

Always take my Chrysler vehicles to these guys because they are honest and straight forward. No beating around the bush here. Great job team!! Keep up the great work!!!!

FMJ

19 de ene. de 2015

We just purchased a 2015 Grand Jeep Cherokee. I have to say this was one of the most simple, smooth and stress free car buying experiences we EVER had. We worked with Joel Cardona who listened to what we wanted, and what we could afford, and he made it happen for us. Go see Joel if your looking for this type of experience. Oh, and the Jeep is simply beautiful too!

Satisfied

2 de ene. de 2015

I recently purchased a 2014 Limited Grand Cherokee from the Carman Dodge dealership. The whole team went above and beyond to help the sale transaction. Thank to Justin, Bob and Joe, my wife now has her dream vehicle.

loveykel

21 de dic. de 2014

I have been taking my Jeep Cherokee here for 8 years. I couldn't ask for friendlier Service Managers. No matter the issue, non-issue, time, day, or customer - Tony and Dave are beyond friendly and helpful. I have witnessed them interact with irate and rude customers, and they don't falter from their positive manner. They answer the phone and respond in person with the same level of professionalism and happiness. I would consider purchasing a Chrysler, Jeep, or Dodge as my next vehicle simply on the strength of Tony and Dave. :) Thank you for being the positive gentlemen that you are!

TheReeders

19 de dic. de 2014

I was dreading the experience since I usually lease my cars from a personal friend who makes the experience much less stressful than it can normally be. However, we were pleasantly surprised with the experience with Justin. There was no hard sell. He knew we didn't want to haggle and he knew what we were prepared to spend and what we had come in looking for (a $329 lease with $0 down). We did end up spending more than the $329/month but that was because my husband fell in love with the upgraded tires and rims and had to have them. I will now be adding Justin and Carman to my list of salespeople and dealerships (which is VERY limited) who I recommend to my friends. Kudos to Carman! They lived up to their reputation which is well deserved! I would definitely come back again!

sgold

17 de dic. de 2014

My friend told me about the great experience she had here about a year ago. I was nervous to buy my first car by myself so I drove down to Carman hoping to also have a positive experience. Paul was thorough, easy-going and friendly. I actually enjoyed the time I spent with him!!!! I love my new Jeep SUV and I feel like I got a good deal on it. Everybody was very helpful and very pleasant. I would give Carman my HIGHEST recommendation :)

Kc

12 de dic. de 2014

Friendly and helpful staff from the minute you walk in the door. I've been to a number of dealerships in both Nj and Delaware. Something as simple as Having a receptionist at the entrance makes a huge difference! One does not feel like they're walking into a room of ninjas. It's very helpful. (Especially after a tiring car-seeking journey) Matt Sherman adds an energetic vibe to the whole process. He searched through inventory (right in front of us. Something Ive never seen before )and he found exactly what my husband and I were looking for. Actually ...it was better! Having Joe help us out was like having an uncle around. There is no other way to put it. Great personality and to the point. Don't waste your time looking anywhere else for a Jeep. My husband and I are obsessed with our new Grand Cherokee.

Janelle M

11 de dic. de 2014

I came in for information on a possible trade and left with a new vehicle. :-) Anthony was great! He was extremely helpful, answered all my questions and gave me plenty of time to make such a big (and last minute) decision with confidence. I love my new Grand Cherokee. Thanks again!

RB

2 de dic. de 2014

Looking to buy a new 4x4 for my wife. After communicating to Lindsay Lamers on the internet and visiting other dealerships and test drives beforehand, we ultimately found out we saved the best for last. Al Grandell, our sales consultant there was very knowledgeable and helpful. He understood our needs and what we were looking for. We ended up buying a new Jeep Cherokee. From Joe Triboletti, the General Manager who also helped with the best deal/rate, Al Grandell, along with the Finance associate, my wife and I (we have bought a lot of vehicles through the years) looked at each other before we left and said WOW, this has been the easiest and most pleasant buying experience ever! Will tell others and definitely come back if we need another vehicle

msf

30 de nov. de 2014

I had been searching for Chrysler 200 Convertible for my Mother-in-Law for the last couple of weeks. I found one on Carman's website and stopped by to see it in person. I was greeted in the lot by Paul Lukens who was very personable and had extensive knowledge of the car. I was impressed on how clean and good shape the car was in but I unfortunately forgot my license so Paul agreed to take me for a ride in the car. After the test drive, Paul introduced me to Dave T who thanked me for stopping in and told me to let him know if there was anything I needed and to let him know what I felt was a fair number for the car. I left the dealership can discussed the car with my Mother-in-Law and she was definitely interested. I emailed Paul that evening with what I felt was a fair number and to my surprise he emailed me back that they acccepted my offer. Three days later, I took my Mother-in-Law to the dealership to see the car and she fell in love. She took it for a test drive, came back and signed the papers and was on her way. I would definitely recommend Carman and would definitely recommend dealing with Paul and Dave. Thanks guys for all of your help!

OmarG

26 de nov. de 2014

The buying process went smooth, Matt was very knowledgeable and friendly. Everyone that I came in contact with, was very professional. I would defenetly buy another car in this dealership again. I never felt rush or pressured, I felt Welcome! Thank you Matt & Bob and the Financial Specialist that closed my transaction.

CWollet

13 de nov. de 2014

My whole experience was a great improvement over other dealerships that i went to before stopping at Carman. I work with salesman Justin Goertz and Robert Weiss and couldn't be happier. This was my first brand new vehicle and my second vehicle purchase from this dealership and will recommend them to anyone looking to purchase a new or used car/truck.

Lisa V

13 de nov. de 2014

The sales rep I dealt with was very pleasant and most importantly not "persistant or pusshy". He asked what I was looking for, we test drove 3 vehicles and wahlah, cherokee won. Bennett Merritt made my car buying experience pleasurable! We will be back for our next vehicle.

Vijay

11 de nov. de 2014

I and my girlfriend visited Carman yesterday (Monday, 11/10/2014) to trade in my 2012 Mustang Convertible with a Jeep Wrangler. Well First I was reluctant to give up my pony car but after driving and knowing more about Jeep Wrangler I thought of considering it. Keep in mind I am not a person who knows a great deal about the cars, I just like to drive nice cars :). When we got to the Carman we met Joe and Joe introduced us to Paul who would later work with us as our sales person. I must say (and it could be because of same age group lol) but Paul was fun to work with. I didn't feel like he was trying to push his agenda like many salesman do. He gave us detailed information about the car we wanted to buy (Jeep Wrangler). We went for a test drive and I decided to switch over to Jeep from my mustang. Paul was very understanding. He was on top of everything and made sure we weren't wasting our time waiting for things to move. Overall I would highly recommend Paul to anyone who would like to have a smooth car buying experience. Young and energetic fella. Overall Carman is a great place to buy a car. I would definitely go back in the future and recommend others as well.

Bobby

1 de nov. de 2014

Everyone there was just so easy to talk to, they knew what they were talking about and knew what they were doing. Paul was very helpful and probably the easiest person I've ever talked to.

Jd

29 de ago. de 2014

Buying process was fine it was the servicing that got to me, I don't think I'd ever take my jeep here again. They inconvenienced me beyond belief I don't even think the dealer has Loaner cars which is ridiculous, I was out of a car for week and it seemed like they didn't even try to make anything right. Would not recommend Servicing your Chrysler product here.

LMB531

23 de jun. de 2014

We started out having a great experience with Brandon Heffner until we actually placed a deposit and committed to buying a new 2014 Jeep Wrangler. Once they had our deposit, the customer service was horrible. They called us in multiple times to go over financing, terms and conditions, but had no clue where our Jeep was in production or shipment. One day, Brandon called us in thinking our Jeep would be there and literally said "yeah, there's no way it's gonna be here today. But as long as they deliver it by 9:00 tomorrow night it'll be considered on time"...our Jeep didn't come for another full week after that! We were rudely ushered out because it was the end of Brandon's work day and there was nothing more he could do for us after we'd taken a half day off of work to get there to meet him. Each day we called and the dealership was clueless. We had to call Jeep's Corporate Offices to find out where it was and when it would be shipped. Once we finally got our Jeep, Brandon conveniently had to go home sick about 30 minutes before we arrived leaving us with a young man who had been on the job for only 2 weeks go over the financing and our vehicle with us. Once we left, the sales manager Joe called a few days later saying if we were so unhappy with the dealership they would rather we just give them our Jeep back and take our business elsewhere. He knew; however, we would then have to wait another 3-6 months for the 2015 models to be available for us to order. It was just highly disappointing and I would strongly discourage anyone from shopping at Carman Auto Group.

Notfaen

23 de feb. de 2014

I really liked the Guy I talked to. He was honest and didn't try to hide anything. Was up front about all the stuff even though I did not buy a car that day, When I'm ready I will definitely go back to him

Joe Circle '' M " Farm

5 de mar. de 2013

I have a Dodge Caravan that had a check engine light on. I took it to 2 other automotive shops and they said they fixed it, then the next day it was on again. Then I called Carman Dodge and spoke to Service TonyTrotta. He said he could fix it on the first try. He got me in the next day ( the vehicle was due for state inspection and tags ). It figured out the problem, fixed it the first time, did an oil change and recommended brakes as it was needed and due for inspection. The van done and now on time and right the first tiime. It passed inspection and it has been over a month and all is well. Carman was great and Tony Trotta keep me informed and I feel Carman and Tony were great. He also got me a card of a salesman for a new car I am considering. It will be bought from and serviced by Carman. As a business you can be proud of you facility, service and most importantly your staff. Thank you Joe

Chris Mellinger

28 de ene. de 2013

I went and had 4 new tires mounted and balanced and recieved excellent service - my Service Tech was Pat Rauso - he took my car right away and within an hour my car was finished. I am very pleased with the quality and personel attention you recieve at Carman Chrysler Jeep Dodge

Roger L.

1 de oct. de 2012

There are few things I dread more than car-buying. I was forced into it prematurely when someone rear-ended my old car, which was then declared totaled even though it was in pretty good shape because it had over 100,000 miles and the body work would have cost slightly more than its blue book value. I have to hand it to salesman Joel Cardona and the auto loan specialist at Carman Chrysler Jeep Dodge RAM for helping to make buying my "new" used truck a painless experience. The best part -- no dickering, because I found the car on cars.com.

lawman8

26 de jun. de 2012

I went to Carman Dodge to buy a new Dodge Ram. They gave me what I asked for and more, the staff was extremely helpful and friendly. I dealt with a salesman Dave Stellar and he was awsome. Would deff go there again and have already told all of my friends to go there when they are ready to buy.

Jennifer

22 de jun. de 2012

I would highly recommend this dealer to anyone in the market for a new vehicle. The staff at Carman Auto Group were exceptional (Joel, Frank, Bob, Joe) The car purchased was for my daughter, the staff at Carman helped me get the right car for the right price!! I would highly recommend this dealer & will return to this dealer for my next new car purchase!! A+