Beware

14 de jun. de 2016

Brought my 2 year old F150 in for "Works" - tire rotation, oil change, brake check - after the service, was told my front brakes needed to be completely replaced due to excessive heat wear. Brake pads, rotors all needed replaced for the price of $491.00 Due to previous experiences, I sought after another professional opinion and after they inspected everything, was informed that nothing needed replaced at this time. Brakes had approximately half of their pads left as did rotors. Brake Check = $15

larsman

16 de dic. de 2014

I have been dealing with Champion for a number of years, Butch and most of the service department employees are great. Salesman and Finance worked endlessly for me to secure my loan at the lowest rate.

disgruntled326

21 de may. de 2014

Took Ford Taurus X 2008 in for inspection; all lights were working at time of delivery to shop. Was told next day that rear light needed to be completely replaced as it was corroded. I explained that I don't care if it's corroded, I had just followed my car to the shop in another vehicle and ALL lights worked. After delay of several hours for the issue to be reviewed, I received a call back that the "marker light" wasn't working...funny, no one mentioned that during the initial call. $350 later, I have an inspected car....however, they also suggested a replacement for the PTU seal in the transmission to the tune of $500 + dollars.....told them I would have to think about it as I was not real comfortable with their honesty at this point in time. Decided next day to have the service done, they couldn't schedule it until 3 weeks in future!! So, we went to another Ford dealership for service....and they are doing the job for $288.....DO NOT have your car serviced at CHAMPION Ford in Erie unless you have money to burn!

Ddonato15

21 de ene. de 2014

I had a wonderful experience purchasing my car, thanks to Justin Klino! Great customer service and a very friendly staff. I would definitely go back when in ready for a new car!

Jefferie

8 de ene. de 2014

Our salesman, Lennon, bent over backwards to make our deal. He listened to our concerns and did his best to address each and every one. He did everything he promised he would do regarding the sale, the transfer and the pick up of our new vehicle. The entire transaction was seamless and relatively painless ( or as painless as purchasing a new car can be).

vampyvixen

18 de nov. de 2013

I am looking to get a new used car. Went to one of the biggest named dealers in Erie. Fell in love with a car, test drove it Friday. Mike looked it over,and said it might be a good deal,but was concerned why they wouldn't put new inspection stickers on it. The sales guy said I could take it to my mechanic Monday (today) to have it checked out. Just got back.....it needs $1,000.00 worth of work to make it reliable. I told the sales guy that,showed the paper list of everything and said if you drop the price by that much I'll buy it. He asked his manager,and I was refused. They KNOW it's a piece of xxxx and they are willing to let some poor sucker buy it anyways......

Pat and Becky

2 de nov. de 2013

We have dealt exclusively with another dealership for the past twenty years and purchased our last six vehicles there. We decided to check out Champion Ford and are very glad we did. Lennon was great to work with and we got the vehicle we wanted for a fair price. We would recommend Champion and Lennon to anyone looking for a good, affordable unit. Thanks, Lennon!

Trainwrecksales

3 de oct. de 2013

My wife and I found a pre-owned Volvo which our family has wanted for many years. The price was right. My wife and I had put money down on the vehicle at this dealership for the price on the sticker with the understanding that it was sold without warranty and 'as is'. We called the sales rep from the dealership the next morning to tell them that we would be up to purchase the vehicle at which time he informed us they decided to make the repairs to the vehicle. This was contrary to the dealerships prior language when they told us they wouldn't do the work.The dealership upped the price an additional $1800 and refused to honor the original price or even work with us with the price. And they did this work without asking us. Our family has owned businesses in western PA for over a decade and we would have NEVER agreed to price with a customer who also put money down on a product and then add more to the specific inventory, drastically increase price, and refuse to honor the primary cost. WE DO NOT HOLD THE SALES REP RESPONSIBLE AS IT WAS THE MANAGER WHO ISSUED THE UPDATED/ UNDERHANDED "NEW' POLICY. We wish the sales rep best of luck and hope that Champion dealership reconsiders techniques such as this. (We have taken our business elsewhere)

cbowman35

28 de ago. de 2013

I had an absolutely wonderful experience at Champion Ford! I went in there with a few ideas of what I wanted, I knew what I needed and a bunch of questions. Tom Chulick took all the time I needed to help me and answer all my questions and get me into a perfect fit of a car for me and my family. He was not pushy and worked hard! Found me a perfect car with everything I needed including an awesome warranty within my price range! I recommend you go there and ask for Tom!

tltsjt

13 de ago. de 2013

Went to a Dr.Appt. and by the time we were out there was a leg brace that we could not maneuver in our Focus. Decided to check out Champion. Lennon met us at the door and it was easy from there. We were "just shopping" at the time and walked out 4 h ours later with just the vehicle we needed and wanted. Even a little more. Lennon was great. Because of the leg brace we needed somethings in particular, he was able to pin point the vehicle on the lot. All preped. Financing was an easy process. Have yet to work with the service dept but were introduced to several by our request. We also had our grandson (13) with us and Lennon was gracious and talked Mustangs with him. He was on cloud nine the whole way back home. We have been Ford people for nearly 50years and this has to have been the best experience in purchasing that we have been through. Lennon has a good people presence. Business like but friendly Keep it up.