Mrs. Rachelle Hugh

7 de jul. de 2021

I am happy to be a part of a dealership that feels like a family! I would like to say thank you to Michael Gilmore! He always goes above and beyond everything that he does and BMW is blessed to have him as a dedicated employee! He always has a positive attitude and is willing to help when help is needed. Mr. Gilmore makes sure we are always satisfied with service and this is why we are recommending him to be recognized in some way! He is truly an amazing human being with a great work ethic!! Plus, he takes pride in giving excellent customer service!

Hailey Krause

21 de sep. de 2021

I had an excellent experience at Checkered Flag BMW! I was looking to trade in my car for something a little roomier and not as expensive as my current one. Mauricio Suarez took great care of me and helped me get everything I was looking for in a car appearance wise and price wise. He was extremely involved and really cared! He followed up continuously even after I purchased my new car, which most people do not do. I really appreciate it. Everyone lined up by my new car and congratulated me handing me my keys on a silver platter (literally). Best car buying experience I’ve ever had.

Richard Meyer

21 de ago. de 2021

While vacationing in Virginia I made a terrible mistake and drove my 2016 BMW X4 into standing water. I never made it to the other side. I had the tow truck bring it to Checkered Flag (based solely on distance). After I received word from my insurance company that the car was a total loss, I went there to retrieve my valuables. Mauricio was kind enough to open the door for my wife and I, and to direct me to the service department to find my car. While I was there, my wife explained that we wanted to find a close replacement. Well Mauricio found us the perfect replacement! After a short review of inventory we found our next auto, a 2018 BMW X4 with low mileage. That same afternoon we completed the sale and drove the cleaned vehicle with a full tank of gas back to our vacation home! Mauricio was a true professional, guiding us through the process. He fully explained extra packages available for a used vehicle but we never felt pressured. He made what started as a bad vacation experience into what we both feel was the best solution for our situation. Thank you Mauricio!

jennifer siegel

15 de sep. de 2021

I recently bought a BMW X5 from Checkered Flag BMW and was very fortunate to have Jessica M. as my salesperson. She was amazing and made the process as seamless and pleasant as possible. From the moment she greeted us on the lot and through every step of the process, Jessica was friendly, helpful, communicative, and knowledgeable, and she went above and beyond to ensure I left with the exact car I wanted at a fair price. Thank you, Jessica, for your excellent customer service and outstanding efforts in helping me walk away with the car I had my eye on for months! So happy we chose to purchase from this dealership! Thank you all again!

Jeanine Flora

10 de ago. de 2021

Just look for the Checkered Flag and Go! Mr. J. Benson has waved a Flag for me to keep moving forward. The car I was looking for was not available and with the right question, Mr. Benson found another worthy car not just for me but my family! The customer service is excellent, from Mr. Benson to the whole TEAM! It is wonderful to start moving forward again with the assistance of the Checkered Flag TEAM. The experience was AMAZING! Keep growing and Thank You so much!