T Walters

18 de sep. de 2021

I'm not your average consumer. I knew the 2022 Nissan Frontier was coming out and called this dealer SEVERAL times over the last few months waiting for the vehicle to arrive. I was very specific about the type of vehicle I was interested as well as the packages I wanted. Today I received a called from DAVID telling me they finally got the frontiers in so I tried to move mountains at work to get to the dealer as soon as possible. When I arrive I was informed that not only was the vehicle sold but they didn't even have what I explicitly said I was looking for... I get the pandemic has caused shortages on everything but I was persistent. Sales people will tell you anything to get to the dealer then waste your time.. I was offered a build but I would need to pay a $500 non refundable deposit. I called a different dealer, explained to them the experience I had at Coral Springs Nissan and they are willing to hold the vehicle for me once it arrives for a few hours. The vehicle is in transit to them and will arrive in 7-10 days with ALL of the features I wanted. Now THAT'S serving your customer. Needless to say I will never do business with Coral Springs Auto Mall and will tell everyone I know to find a better dealership.

Heather Hedges

17 de ago. de 2021

Our sales representative Rick was excellent. From the moment we walked in to the moment we left he never stopped trying to get the best deal for us. I continually worked with him and he never let me down. He was always kind, understanding and was always willing to go the extra mile to make sure we were happy and pleased with our experience. Because of Rick I would come back, encourage my family and friends to come here and continue to come back myself to Coral Springs Nissan. Mind you, I live all the way in Homestead and yet because of his outstanding customer service I will take the drive every time.

crystal brown

20 de sep. de 2021

My experience was superb when i interacted with Edward. He is knowledgeable, very polite and welcoming. His professional standards makes the routine visit that much more comfortable and pleasant. He embodies Nissan interest of safe and dependable transportation.

Chris Barrezueta

29 de ago. de 2021

Great communication, was able to come and see the cars I was interested in with no problem. No hard sell pressure tactics. Everyone was friendly and professional. Whole process was quick and easy. Love our new Rogue!

Kathi Santini

18 de ago. de 2021

PRO:I was satisfied with the oil change and tire rotation performed on my car last week and the service was completed in a timely manner. My assigned service coordinator was friendly and attentive. CON: Even though I responded favorably to your initial request for my service review, I continue to receive daily texts, emails and phone calls from your different staff asking for my review This procedure is excessive and should be evaluated to determine it’s necessity and/or reduce the follow- up frequency.