John Baker Jr

26 de jun. de 2016

Easiest buying experience I've ever had. John Jskoko was a great salesmen. No beating around the bush. No pressure... He went out of his way to get me the best deal and more car for my money. What a great Guy. Thanks John.

jerryaz

16 de jun. de 2016

Everyone at the dealership was very professional! All of the staff were very helpful. It was a very smooth transaction from start to finish. We found a vehicle that met our needs that was in great condition with low miles.

next2pool

10 de jun. de 2016

I have always had my Cadillac serviced at Coulter and have been impressed with the service. This time I purchased my new Cadillac from them and was equally impressed with the low pressure but professional sales staff. I drove out in record time with my new car. They were more informed than most dealers when it came to the car itself. They helped set up the various systems and connections.

coheec

3 de jun. de 2016

Thank you Ken Bowers and Don Pagles for being in on the act! What a wonderful team of people! I was surprised with my new Black Sierra Truck! The professionalism of everyone involved in the process was nothing short of a "first class" experience! The attention to details and the awesome customer service is refreshing! Thank You Ken Bowers for making me feel so special not just as a customer but, as a person as well! I also truly enjoyed and appreciated the time spent together during my vehicle orientation & training session. It helped tremendously in being more familiar with all of the features my gorgeous new truck! Visited several other dealerships and can honestly say it was a great experience and all of the staff we met went above and beyond! Highly recommend stopping in and seeing for yourself! White gloves in my glove box! That's what a glove box is for! Thank you again for the positive experience.

CTS 2016

31 de may. de 2016

Great experience purchasing our 2016 CTS! Dan Boardman answered all questions and typically, anticipated our needs before we asked. He is thorough and made the process painless.

milesofsmiles

20 de may. de 2016

We recently shopped for a small SUV from Coulter Tempe. The salesman, Frank Graham, was friendly and helpful and absolutely made us feel like he wanted to find just the right fit for our needs. We looked at used and new GMCs, Buicks and Cadillacs, ultimately settling on a "manager's special" Cadillac SRX. They were fair in negotiating and never insisted on pushing additional warranties or extras on us. Best buying experience we've ever had.

ckimmons10

18 de may. de 2016

I bought a 2015 GMC Sierra truck with only 50 miles on it. After only having it for 2 weeks and with only 700 miles on it, I noticed that there was a loud "popping" noise every time I turned to the right and the motor had a loud "ticking" noise when it is idling, it is louder than my 2004 Chevy truck. I took it to the dealership and they kept my truck overnight and said it would be ready to pick up the next day. They did not even have a rental car available for me to use meanwhile. The next day came around and they called and spoke to my husband and informed him that they would be replacing the "steering gear". My husband is a GM and ford mechanic for the city of Tempe for five years and knew exactly what they were talking about, and asked if they would be replacing the "rack and pinion" and he stated yes. This part is the whole steering system of the chasse. They stated that the truck would be fixed and ready for pick up by the end of the day. I had to call them at 5:30pm to check on the truck. After being placed on hold I was informed that it still was not ready, that the "parts came in late", no one even called to let me know. My husband asked to speak to a manager as this is a very major part on a vehicle and it is already broken. When he spoke to the manager he expressed our concerns with just having spent $35,000 on a brand new truck that is already needing to be worked on. When my husband contacted the manager in service he informed him that we did not feel comfortable keeping this truck as it already has a major part that is broken on it. The manager asked if we were looking to trade it in and we said yes. Then we were directed to the sales manager who instantly began raising his voice and stated that we signed a contract that we can not return it and there was nothing he could do that we needed to contact the bank that we got the loan through. My husband informed him that that was a lie there has to be a way to fix this issue and he began raising his voice. His behavior was very rude and unprofessional! 35,000 may not be a lot to a dealership but it is for those of us who work hard for our money!

oharamj

29 de abr. de 2016

Leased a new 2016 Buick Encore at Coulter. Frank was really friendly, respectful, knowledgeable, honest, and - best of all - helpful!! We had previously purchased a Cadillac from Coulter quite a few years ago and - this month when we decided to lease a new Encore - we went to visit Coulter first because of past great experience there. Happily, customer service is as good as ever. Frank got us into exactly the model we wanted: carbon black with saddle leather interior. Given this is so late in the model year, and given how fast the saddle leather disappears from dealer lots, this was quite a feat! If you doubt what I say, go online and see if you can find one! (SPOILER: You won't.) Everything went so well, and the deal was so attractive, that we never wound up visiting any other Buick dealer.

Yaleyman

27 de abr. de 2016

Great experience from initial contact by email and telephone to driving my new Yukon XL off the lot. I knew the car I wanted to purchase and my sales consultant Joe Statile and the sales manager Randy Watson worked efficiently to make it a great buying experience.Joe Statile was knowledgeable and did a great job going over all the features and electronic features of the car and patiently answered all my questions. I will definitely recommend Coulter Motor group to friends and family.

Jennas15

23 de abr. de 2016

Very warm,friendly, and attentive place to do buisness. The facility is very refreshing and comfortable to be in. I will highly recommend to my friends.

Crud

6 de abr. de 2016

we were looking for a car for my daughter, nothing special just a good quality used vehicle. Found several at Coulter and the team there delivered. They treated my daughter with the same courtesy and attention as if she was buying a new Cadillac.

murph's ride

31 de mar. de 2016

My wife & I purchased our last vehicle through Greg DePaola (GM at Coulter Tempe) and had a terrific buying experience. Greg introduced us to John Skoko to help us find a 2016 Yukon SLT. John was very professional, knowledgeable, thorough and a 14 year veteran with Coulter Tempe. John found a Yukon with all of our specs and had it delivered in just a few days. John went through everything, step by step and made sure we had all of our questions answered. John followed up with a phone call a few days later making sure everything was going well and we were enjoying our new Yukon.

Chuck

4 de mar. de 2016

Totally enjoyable car buying experience from receptionist, meeting Chris Block to working with sales person Joe S (a delight to work with)to signing final documents. It was certainly worth my trip up from TUBAC and wished I lived closer to use your service department .

johnnyk

1 de mar. de 2016

Worked with Joe Statile to purchase a Certified Pre-owned 2014 Enclave, and our experience was pleasant, quick and easy. This was our second excellent buying experience with Coulter Tempe!

KHoffman83

19 de feb. de 2016

I haven't bought a car in the last 13 years - I recently bought a used vehicle from Coulter Tempe and the experience was surprisingly friendly and smooth. Kelly O'Hara was our sales associate and he was friendly, patient, and knowledgeable. He was willing to entertain my desire to test drive MANY vehicles and answer my many questions. Brad in Finance was also helpful and informative, and worked to find a bank/loan that would finance us with the price/rate that we wanted. They also gave me more for my trade-in that other dealerships I had been to prior to going to Coulter Tempe.This is a great dealership and I would definitely return if I ever bought another vehicle again. Everyone was friendly and professional, not pushy, and mostly just wanted to work with us to get me what I wanted in the price range I was comfortable with. Plus, in the future when I need my car serviced/regular maintenance, they provide concierge service if needed! I recommend you check them out for your next car-buying experience!

aries0628

29 de ene. de 2016

Excellent service, Frank Graham Sales Consultant. He helped me thru the whole process of picking and finding my car. He was a pleasure to work with.

LAP1820

21 de ene. de 2016

This is the first time I have ever bought a car without my husband. Of course, he prepped me, but I actually didn't need it. Gus Kostopolus was wonderful, walking me through each step and explaining each one. He has since called me and checked on me. He is wonderful. If anyone needs a good, honest sales person, go see Gus. Their service area is wonderful too. They got the car ready for me and I took it home on the same day. I have never done that before. Thanks, Gus!!!

Steven

8 de ene. de 2016

If you are looking for a new car/truck go to Coulter Tempe. I just bought a new 2016 GMC Sierra and could not be happier with the truck or the deal that I ended up with. Dan & Randy valued my time and made it a quick process. Thanks, Steven

judyT

6 de ene. de 2016

When in the market for a new vehicle our only stop is Coulter Tempe Cadillac, great selection and prices. Gus Kostopulos is the most knowledgeable and through salesman we have every worked with in buying a new vehicle. And the service department completes the experience, we highly recommend the whole dealership.

ckendler

4 de ene. de 2016

Don, the sales manager, introduced me to Bruce Dawson, salesman, and I have never been treated with such respect and courtesy. Bruce showed me the inventory and informed me of the differences in each model. I told him what I was looking for and we found the perfect vehicle. He knew I was crunched for time so he took care of all he could after I left. I went back the next day and completed the purchase. Once I got the keys, Bruce took as long as I needed to personalize the vehicle for me. When I left there, I felt that I had made new friends and know that they will always take good care of me. I will always stay with them for all my car needs

Hobeco

1 de nov. de 2015

Both the dealer, Frank ?(Can't remember his last name) and the sales manager were extremely helpful and helped us make a deal that was good for our family. We expected that we would not be able to make this deal because the car that we traded was only a year old. We are happy that thing worked out and will recommend Coulter Buick whole hardheartedly to anyone.

Thom74

1 de nov. de 2015

All personal where helpful and friendly. Set appointment with Randy Watson. Was waiting for us when we arrived,. Bill Morehouse greeted as we entered show room. Met with both Randy and Bill, we explained what model of Buick we would like to see,asked us question for more details before Bill took us to the lot. Bill was so helpful answers all questions we asked. Had a great test drive. Sat again will Randy and Bill to go over pricing, etc.We were interest every much with the Encore, color red. they did not have a red Encore in the dealership. They were able to locate one at an other dealer. Came back the next day and finalized the purchase of the Red Encore. Before we were able to leave with our new car, Bill spent at least 45 minutes or longer to review every thing about the workings of the Encore, Set up On-Star, connected both phones to Blue Tooth, explained Radio, AC,Tilt Wheel,etc, walking around the cat with us. Experience was very helpful, leaving dealership with a comfortable feeling with your new car.Both Randy and Bill showed themselves Honest, will let anyone know where to purchase their next Buick.

flywright

22 de oct. de 2015

Ordered a new Canyon. Great experience, everything done professionally, correctly, and on time. Truck arrived exactly as ordered, very pleased with entire process. Dan Boardman super guy to work with!

Cadi girl40

7 de sep. de 2015

Bought a SRX no hassle our salesman Brian was great even the finance was easy. Would highly recommend . I enjoyed being able to look around without being rushed. My credit isn't great but they were still able to get me a good deal

Griggs82

9 de ago. de 2015

Joseph A. statile worked hard to get ne in the truck I wanted. He was patient, professional and honest. The other employees were also very kind and inviting.

Satisfied

30 de jul. de 2015

Service could not have been better. From finding the car we were looking for to the purchasing of it. It all took less time than I thought as everyone worked hard to accommodate our schedule. Thank you!

Bobby and Gayle Boyle

18 de jul. de 2015

We are completely satisfied with John Garcia on the purchase of our new 2015 Buick Encore. He made our experience with car buying so easy. He explained everything about our new car. Very professional.

VKennedy

2 de jul. de 2015

John Garcia over saw the purchase of my new Buick Encore. He and the Coulter Buick Family demonstrated integrity and customer service excellence. Highly recommend the Coulter Buick Dealership and John Garcia, as well as the Buick Encore.

Mary

27 de jun. de 2015

Dan and Peter of Coulter Tempe made my car-buying experience so easy. Dan's knowledge of cars and my wants in a car put me right into my second GMC Terrain. I felt very comfortable with the financial part of buying my car in great part to Peter. Peter explained all options to me and we went forward with the purchase. Both Dan and Peter are to be commended for their expertise and their pleasantness when dealing with customers. I highly recommend the service department, as well! Angie Benjamin is a gem at her job. She listens to the customer and follows through with vehicle maintenance.

TBK Beverage Company

8 de jun. de 2015

I got my new car with the help of Allen Hall. So easy to work with, listened to what I had to say and new just what I was looking for. I will work with Allen every time for personal and company.

Delighted

16 de may. de 2015

The sales men I worked with are Sunday Etukeren and Gus Kostopulos. I felt they were so totally honest in selling me what I said I want, not just selling what they had on their lot. They know their product and are so willing to make sure I understand what I'm getting. When I left their lot in my new Terrain SUV I felt like I could handle all the new and unfamiliar (to me) features. Gus Kostopulos explained the features until I understood them. Thank you, guys, I'll be back when it's time for another vehicle and I'll certainly recommend you to family and friends in the meantime.

Cher79

16 de may. de 2015

I recently purchased a 2011 certified Buick Lacrosse and I can't explain how happy I am I went to Coulter and worked with Ray Clevenger my sales person. He was very prompt, knowledgeable and didn't pressure me. If you're looking for premium service and a premium vehicle go see Ray!

LNS212

1 de may. de 2015

My fiance and I were in the market to buy a new SUV to replace her old one. We were headed down the road with Toyota and by chance stapled at the new coulter dealership. The SRX was amazing but the sales man, Brian Bowles and the Coulter commitment was what made the sale! I felt so good about the process and on-going commitment to service that I came back a week later and traded out other car and bought an ATS. What a car! The bottom line is they believe in their car and they understand the commitment and service to the customer after you leave the lot. I'm a HAPPY Cadillac owner!

SlimJim

28 de abr. de 2015

The service was what sold us. John Skoko was a pleasure to deal with at any price and the price was good. The cleanliness of the dealership was great. He even showed us the new Cadillac showroom which was real nice. I will only buy my cars from John and this dealer from now on. This is the second vehicle I have purchased and my family has purchased several...all from John

tpetersen7

5 de abr. de 2015

My wife and I had just left another dealership and happened to drive by Coulter in Tempe. We saw a car we were interested in and drove into the lot. Everything from that point was a huge improvement over the previous dealer. Tony Shaw introduced himself and offered to show us any and all cars we might have an interest in. I had already decided on the car we ended up buying, but my wife wanted to see others. Tony went above and beyond showing us different vehicles. I bought the 2012 GMC Terrain we first looked at. Coming to a price was done in very straightforward, professional manner. Management and Tony bent over backwards for us. We got the car at a great price, and made a couple of new friends. I would recommend Coulter to any and all. Ask for Tony Shaw. And, the coffee is outstanding. We then got handed off to Brad Burmeister to do all the paper work. Fast easy and efficient. A pleasure to do business with and I got the extended warranty that I wanted. Again, at a reasonable price. The only improvement I could recommend is that they put in a wet bar. Great day, great people and a wonderful group of professionals.

Laurie

2 de abr. de 2015

My car buying experience was wonderful...no pressure...extremely knowledgeable, caring people. Everything was smooth and easy. Both Brian and John made sure they found me just what I wanted. Thanks so much!!

Mike B

2 de abr. de 2015

Salesman quoted me price $1500 above Internet price in a CTS V, then offered me $2000 less on my trade in than any other dealership and didn't return my drivers license when I left. Called in and asked if he mail it and he said did. License never showed up. Called and left messages for two sales managers and never got a return call. Beware of this dealership!!!!!

regalowner90

27 de mar. de 2015

I am very satisfied with my 2014 Buick Regal. I would definitely go back to Tempe Coulter Motor Company. Everyone was very willing to help me.

Toozie

14 de mar. de 2015

We just purchased a 2015 Acadia Denali . What a wonderful experience from some very outstanding people.Everyone was so very friendly and extremely helpful. We would highly recommend Coulter Motor CoTo anyone John Garcia was our salesman, and he was so much fun to work with. He is very knowledgeable and ready to help us. He took time to walk us through all the electronics and made sure we were ready to drive out of the lot. A wonderful person and a true gentleman.D. And MS Hamiltpn

beagle

8 de mar. de 2015

Purchased a 2015 Acadia from Gus Kostopolos yesterday. He was knowledgable about the vehicle, fair, and did not pressure us. He seemed genuinly interested in making this a good experience. We'll be back!

40yearfan

15 de feb. de 2015

What a deal. $4,000 in incentives, 24 mo. maintenance, 24 mo. On-Star, 24 mo. Sirius/XM on a 24 month lease. All you need to buy is the second year license.John Skoko is an excellent person to deal with. Friendly, knowledgeable and eager to work with you. No BS high numbers, just plain, honest numbers with very little or no haggling involved.I would highly recommend this dealership and John personally if you are looking for a new vehicle.

Happy in Scottsdale

11 de ene. de 2015

I just leased a 2015 Buick Verano from Coulter Buick and had a fantastic experience from start to finish. My sales guy John M. Was fantastic, never pressured me, and thoroughly explained all the premium features my car came with. Peter in finance was an absolute joy. Don was very personable as well. Even my 7 year old daughter enjoyed everyone at the dealership. I have never had such a pleasant car buying experience and this was my 5th car purchase. I am a 31 year old woman who's working to rebuild her credit after a bad divorce and never once felt like I was being taken advantaged of. Will do business with them again in the future.

lhileman

30 de nov. de 2014

Best experience with a car dealership ever - "Gus" treated us with NO PRESSURE, went above and beyond to get us into the right car at the right price down to the very last detail. GREAT EXPERIENCE.

Whitakers

19 de nov. de 2014

My husband I purchased are first car in Phoenix, we're on a tight budget, they helped us made feel like family very honest, we just purchased are second car easy trade, love my 2014 impala 10,000, miles Thank you all so much, we will be back the Whitakers

jamesbuchanan

26 de oct. de 2014

Excellent experience! John Skoko is a great sales person. Right vehicle at the right price with no hassles. Very fair trade in value for prior vehicle. We are extremely satisfied.

maddog725

4 de sep. de 2014

We leased a 2014 Cadillac Escalade ESV from Coulter. The entire staff was extremely friendly, with no pressure. The internet salesman, Dan Boardman, worked with us throughout the process. Dan answered all of our questions, and made sure we knew how to use all of the many features of the new Escalade. We would highly recommend Dan Boardman and Coulter Motor Company for any of your vehicle needs.

JosephStock

11 de ago. de 2014

We were working with another dealership thru USAA Car Buying to purchase a 2014 Escalade (Light Colored) and got the run around for 2.5 weeks. We finally got tired or getting the run around and decided to try Coulter (also on the USAA Car Buying Service). I made a phone call to Dan Boardman and within 15 minutes he provided me with the information that I requested. We met with Dan an hour later and closed on the car within an hours of my initial call to Coulter and at a much lower cost than the original dealership quoted. Dan Boardman and Brad Burmeister were very friendly and professional.

ssmandile

11 de jul. de 2014

On our way to another dealership to purchase a truck, my husband spotted this 2013 beauty on the Coulter lot. We stopped, Joe Lopez was right there to help us with questions, no pressure, just friendly information. We test drove the vehicle and loved it. We were able to get the price we wanted and some beautiful step side boards as well. This is a Cadillac dealer and this truck was a Dodge, but they were all very helpful from the receptionist to the service department and were willing to go out of their way to provide us with the information we needed to make a decision. I would recommend Coulter for any new or used car purchases.

randy.campbell.90038

7 de jul. de 2014

our experience was great! Bo Bell was so helpful and kept us informed about everything There was no pressure for us. Bo answered all our questions. never was it so easy to buy a car. We would recommend anyone to shop at Coulter for a new or used car, the people were wonderful, They didn't have what I was looking for but, Bo Bell went far beyond to find the right car for us.

Chrisgerig

29 de may. de 2014

I went looking for a Cadillac SRX and found a great one at coulter Cadillac. The price was right, the salesman was gracious and very helpful and the experience was great. The whole dealership, from the greeter to the finance man, was exceptionally helpful, friendly and easy to spend 2 1/2 hours with. I would definitely return to coulter and/or recommend them to anyone I know who is looking for a car.

MIMIKARYN

15 de may. de 2014

THEY WERE FANTASTIC TO DEAL WITH IN SALES. I WENT IN FOR MY FIRST SERVICE AND THEY WERE COURTEOUS, EFFICIENT AND VERY CUSTOMER SERVICE ORIENTED. THIS DEALERSHIP MAKES ME FEEL VERY COMFORTABLE.

cachristensen2000

12 de may. de 2014

Overall my experience with my purchase was good. The day following my purchase, the battery was dead. The used car sales Manager (Randy) replaced the battery. The vehicle had two new tires on the rear. I requested, and received a copy of the work order (#475767) to determine was Coulter did to the vehicle in preparing it for sale. The work order showed the maintenance work performed. In addition, the work order detail showed the "front and rear tires are going to discount tire to get replaced". Upon inspection, the front tires appeared abit worn. I took the vehicle to Discount Tire for evaluation. They determined the tread life remaining was 5/32 and 6/32. I was uncomfortable with the remaining life and had the front tires replaced ($348.00). As I stated, I am satisfied with the vehicle I purchased at Coulter, however, I am not satisfied with reconditioning of the vehicle prior to its sale. If the work order was completed to fulfillment, both the front and rear tires would have been replaced. Carl Christensen, Hurricane, Ut 435-635-5249

AngelWade

26 de abr. de 2014

Fred Long and Coulter Motor Company were great to work with. When looking for a new car Fred showed us all our options with no pressure. We found the perfect vehicle (Acadia Denali) for our family at a great price.

londog

8 de abr. de 2014

Buying a new car is an experience that creates a memory. A bad experience will create a bad memory and a customer who will never come back. My wife and I visited Coulter Tempe to buy a new car and what we experienced during our visit was a memory that will always be one of the best in our memories of buying a new vehicle. Greg Depaola is a master professional who makes you feel that your experience is the most important thing in his day. He was warm, caring, and the gatekeeper to a great experience. He introduced us to Ken Bowers (Sales Consultant). Ken is without a doubt the best sales agent we have ever had the pleasure of knowing or working with. He welcomed us into the world of Buick, and walked the path with us. He was there to explain, answer, and guide us along. He was wonderful with his experience and product knowledge. We actually felt like we were not only working with professionals in Greg and Ken, but friends forever.Ken is an exceptional employee who exhibits all the best qualities a client or customer, or friend could want. We thank him so much. His trademark white gloves experience will always be with us.Greg is, in my estimation, the super Manager who makes the whole place, and experience work. He knows the business and what it takes for the dealership to be considered the best. He instills this in his staff and in turn, he creates the loyalty and desire to be a return customer.We thank him so much. Mr. Coulter, we are Happy customer's. We love the Buick Enclave, and your Tempe store. We now consider Greg and Ken friends. It just doesn't get any better than that. Lon and Carrie Faison

janelson

27 de mar. de 2014

We had a great experience at Coulter. We ordered a car for a specific color combination and were walked through the process and kept informed of progress. We stopped by several times and Brian was always friendly and helpful.

petedodge

2 de mar. de 2014

Car buying has always been a difficult project for me, as evidenced by the fact that it had been 8 years since my last. But I shouldn't stress out so much as buying a new car at Coulter Motors has always been a very pleasant experience for me. This new Buick Enclave was the fourth car I had purchased in the last 15 years and all have been from Coulter. They make a difficult (for me) experience very pleasant. The entire staff are very friendly, polite, and make one very comfortable. It was a pleasure to do business again at Coulter. and I love the Enclave.

mudbone

21 de feb. de 2014

I saw an ad on Autotrader and Cars.com for a low mileage Kia Sorento to Coulter Motor Company. When I called to check on the availability of the vehicle, I talked to Derrick who assured me that the car was still available. Later that night, I went to see the vehicle and to have my trade evaluated. Upon arrival, Derrick was waiting to help me. The car that I was considering was all that I expected and fair offer was made for my trade. I really appreciated being spoken to in an intelligent and respectful manner as well the no pressure environment. No games were played. I picked up the car the next afternoon. There were several deals going to the finance manager ahead of me causing me to wait, but that couldn't be helped.

mudbone

20 de feb. de 2014

I saw an ad on Autotrader for a low mileage Kia Sorento to Coulter Cadillac. When I called to check on the availability of the vehicle, I talked to Derrick who assured me that the car was still available. Later that night, I went to see the vehicle and to have my trade evaluated. Upon arrival, Derrick was waiting to help me. The car that I was considering was all that I expected and fair offer was made for my trade. I really appreciated being spoken to in an intelligent and respectful manner as well the no pressure environment. No games were played. I picked up the car the next afternoon. There were several deals going to the finance manager ahead of me causing me to wait, but that couldn't be helped.

willj43

14 de feb. de 2014

We had a very enjoyable experience at this dealership and our sales person was extraordinary in his knowledge of the car we were considering in addition to his low pressure approach to our purchase. I would buy my next vehicle from this individual.

Whitakers

29 de ene. de 2014

I was feeling defeated, after my experience with the other dealership, I feel happy and confident that Mr.Lopez was on my side Thank you

lynnmp43

18 de ene. de 2014

I had a wonderful experience at Coulter Motor Company in Tempe. From the moment I was greeted on the lot by Joe Lopez until the time my husband and I left with our new purchase, the experience was great! I never felt pressured or taken advantage of in any way. Pete in financing also did a great job as well. This was the first positive experience I have ever had at a car dealership and I plan on returning to Coulter in the future.

Inspector66

12 de ene. de 2014

We researched the car we wanted extensively and accessed the Coulter Motor Co website. We were contacted by John Skoko and made an appointment to see the car. John was extremely knowledgeable about the Cadillac ATS. He demonstrated the CUE functions and answered all our questions in a way we could understand clearly. He quoted a price several thousand dollars less than we thought and was very helpful in completing the sale. John went through all the details of the features of the ATS again and made sure we could operate the features with comfort. John toured us through the dealership and explained the details of the Service Dept.We're recently retired and have never before purchased a vehicle where we felt we were talking to a friend.We would unreservedly recommend Coulter Motor Co and especially John Skoko to our friends and neighbors looking for a car.

deliahrenee

20 de dic. de 2013

I have my dream car now thanks to John! He made everything so easy. I submitted my desires to him and he came back quickly with the perfect fit! The whole team treated me with courtesy and respect. There was no run around! Personal details made all the difference- answering all my questions with sincerity, driving the car to my job and patiently guiding me through all the buttons in my new ride.I had an above excellent experience and look forward to sending my family and friends his way.

gus3rd

19 de dic. de 2013

We were very pleased with our car purchase experience at Coulter. Working with John Skoko was effortless - he did all the work and there was no sales pressure. He found a 2013 SRX for us at a price we were happy with. We would recommend him and Coulter.While we love the CUE system and OnStar, we will probably not keep the SRX very long due to excessive wind noise while driving at highway speeds. Cadillac - as a luxury brand - should do a better job with noise insulation.

margen11

30 de nov. de 2013

After researching 2013 - 2014 luxury cars on the internet, and having previously leased two Cadillac Sedan deVilles, I knew I wanted to purchase a new or previously owned Cadillac. I had heard that Coulter Motor Company had a great reputation, so I began, and ended, my search there. Fred Long was very knowledgeable about the ATS Luxury model that I wanted to buy and was very helpful during the entire process of pointing out features, test drive, and purchase. Everyone I met at Coulter was very nice, friendly, and helpful. I would highly recommend this dealership to family and friends.

rickerh

26 de nov. de 2013

We were very pleased with our experience, having worked with Coulter before we knew what to expect, and we were not diappointed. JOhn Garcia was very nive to work with as was GusKostopulos. We are very happy wiht our new Cadillac.

brogers1

20 de nov. de 2013

John was an outstanding professional throughout the entire buying experience. From the easy email exchanges as we identified vehicles, to his outstanding vehicle knowledge and his willingness to get a fair deal for both parties involved-he was just outstanding. I was also highly impressed with your financing team-Peter St. John who absolultely surprised me when he beat the highly competiive rate I had pre-qualified for with my credit union.

dmbolio

19 de nov. de 2013

Ray took is time with me and did an excellent job. I will recommend him toanyone who is interested in buying a new car from Coulter Tempe.

dohboylesha06

21 de oct. de 2013

I had a wonderful experience with John, he helped and answered all of our questions. We can in knowing what we wanted and he didn't try to offer us something else. Thanks for a wonderful truck John!!

benphnx

7 de oct. de 2013

was quoted $38175. or $1735. off msrp. when i went to order i was sold a 2013 model at factory discount of $3000..this was after 3 hours in the office.i was given $670. offhad to take $797.95 of unwanted extras. after the purchase i was told by coulter cadillac that an aditional also$1000.was available making the factory giveback $4000. also cadillac internet stated 15000 miles on 2013 models not the 10000.i was given. the lease payments were much lower. the 2013 brochure lists heated front seats that are not in my car. it is a nice car that would be much nicer at a few thousand dollars less.

buckiinaz

29 de jul. de 2013

I was helping a friend look for a new car online and told him about my cousin's GMC Terrain and suggested he look at them. I was on the Coulter Tempe website and i saw a link to have a trade in appraised by filling in some information, so for fun i thought i would see what my 2011 Honda CRV was worth. I had no intention of buying a new car. To my pleasant surprise, i got an email with a ball park idea of the offer. I got an email follow up from John a few days later. Being a little skeptical, i thought i would go see John and see what i would REALLY get. I was pleasantly surprised again. John made me feel like family or a friend. He dealt with me honestly and with respect. For someone who a few days previously had no intention of buying a new car, i came home with my brand new GMC Terrain. I am writing this review and giving my rating because in my 61 years, I have never had a more pleasant and enjoyable experience buying a car. I think this must be the way every customer at Coulter is treated, and because John deserves to be recognized for his customer service and i consider him and the whole Coulter dealership worth my time to do this. Not only would i recommend them, i DO recommend them to everyone who comments on my new car ! Oh by the way the internet appraisal was spot on,no games !!!

friswiz

9 de jul. de 2013

I must say I had a wonderful experience at Coulter Motor Company. I requested a quote from a popular website and within 5 minutes John called me and we set a convenient time to visit. I had a pretty good idea of what I wanted and John did everything he could to find the vehicle that met my needs. He allowed me to test drive several models and was patient with my decision making process. He finally found a car that fit my needs and jumped through all kinds of hoops to get it here, have it detailed and full of gas waiting for me. It is truly unbelievable to me how much these salesman do beyond just selling the car. John gave me a tour of the facility, introduced me to the service personnel and then even helped me get my new car home. Really impressive. I am in finance and just wanted to buy a car at a fair price with no haggling. John did just that and was very transparent with all of the numbers. There was absolutely no "sales pitch" involved.I met Peter in finance and he was thorough in his explanations of the various options I had but again was courteous and did not pressure me to buy anything. Again, very impressive.I did not spend my whole day at the dealership. When the car was delivered, I was there about two hours to complete everything required to take possession of my new ride.I drove away with a beautiful red 2013 Acadia Denali. This vehicle has so far met my expectations and if performs half as well as the dealership and people I dealt with, I'm in for a long and happy driving experience.I wholeheartedly recommend John Skoko, Fleet manager at Coulter for your next automobile purchase.The only complaint I have is the hot dog vendor was gone by the time I was hungry :-)

ahwatukee5

29 de jun. de 2013

After purchasing 5 vehicles from an AutoNation dealership and being taken to the cleaners on the last one that was it for me. I'll never go back. After Lexus tried to bury a $90 monthly leasing fee into their vehicle I'll never go back. Wife and I decided to shop independent dealerships and had previously visited Coulter to test drive a few cars. I must admit I test all dealerships by asking questions I already know the answers to. If I'm lied to I walk out and never look back. At Coulter they passed my test with flying colors, no lying, no bait and switch, no bull. I found a used car that was a 100% match to the list of features the wife and I wanted like air conditioned seats, remote start, power lift gate, etc. It was the right color, year, model, price - everything. When I opened the hood not only did this 4 year old vehicle look clean but I checked every fluid and it was clean. The oil had obviously been changed, Brake fluid was bright, etc. The tires were new, the inside was meticulous. It was clear they went through this car with great care and detail.Chris has been there over 10 years, knows his cars inside and out. (My last autonation salesman had been there 2 weeks to put it in comparison.) Ray also helped me and was great. Both finance managers made themselves available to me to discuss different extended warranty options and finalize the contract. Stacy worked her magic with my very difficult vanity plate migration because the truck I traded in had a pending vanity plate order.Everyone took exceptional care of us. The GM called me and personally provided his email and cell so I could call anytime if I had any issues. After purchase we immediately took the car on a long drive out of state and swung by a secondary dealership and had them test the battery and brakes. Both tested excellent. At that point I had independent verification that Coulter sells great cars and takes excellent car of their used fleet. I highly recommend them and I can't think of any other car dealership I can say that about.

Toivosgto

22 de jun. de 2013

Absolutely the best car buying experience I've ever had. Up front with BEST price available, all rebates and discounts. No BS salesmanship, pressure or lies. Would absolutely recommend these folks to anyone purchasing a vehicle.

bobndi

24 de may. de 2013

WE WERE VERY IMPRESSED WITH THE ENTIRE OPERATION AND MOST ESPECIALLY JOHN. tHE CARS WERE SPOTLESS AND WE WERE SHOWN ALL MODELS AND STYLES FOR 13 ND 14. JOHN IMPRESSED US MORE THAN I COULD IMAGINE AS I HAVE DELT WITH NEMEROUS CAR SALESMEN OVER THE YEARS AND HE HAD A TOTAL KNOWLEDGE OF HIS INVENTORY AND WHAT WAS AVAILABLE.BOBNDI

bherron

20 de may. de 2013

My Service Representative, Angie Benjamin, is always very plesant when my car is brought in for regular maintenance and follows up with you.John Skoko in E-Commerce/Sales is good to work with and seriously puts a lot of time and effort to please. In general the dealership is very clean and wells organized and has easy access from the I10 freeway or from in town Tempe.

tam1948

15 de may. de 2013

My service rep, Angie Benjamin, is always very efficient and accommodating when my car goes in for regular maintenance. Recently, I needed help with some body work. The estimator, Russell Moore, contacted me immediately and was out the same day at my home for the estimate, stayed in touch regularly and my car was taken care of within days. The coordinated effort to provide me with transportation to/from both to drop off my car & get me back to pick it up was timely as well as the coordinated effort with the body shop and dealer location was very reassuring and I'm very satisfied with the work. Everyone I dealt with was extremely polite, efficient and professional. Thank you, Terri Merrifield

donaldclark

11 de may. de 2013

Coulter Cadillac in Tempe has a fantastic inventory of vehicles of which the Cadillac SRX caught my eye. Shortly after that Brian Peck /Sales Consultant introduced himself and ask if he could assist with whatever vehicle we were interested in. He showed us several SRX vehicles and explained the different price ranges and standard equipment that comes with each vehicle. After making a selection he assisted us with the test drive and continued to explain many of the wonderful features that come with the SRX. Upon returning to the showroom Brian assisted me with the initial terms of the purchase and was very responsive to any questions. After the purchase/paperwork was finished Brian took me to my new SRX and showed me many more of the features that are available on this fantastic vehicle. The Onstar, Navigation, Voice Recognition, Remote starting, Ultra View Sunroof, Smartphone connection, etc. I am very happy with my 2013 SRX and the customer service at Coulter Motor Company Tempe. Brian Peck thank you and all the Coulter Motor Company staff that helped with the initial purchase and those who continue to assist me with my 2013 SRX.

bctg77

10 de abr. de 2013

Really was treated with respect and honesty, no hassle what-so-ever. Love my new 2013 Buick Enclave! Price was more than fair and delivery was best I have ever had. I would purchase again with no hesitation from this dealership, the experience was that good.

azrainman

10 de mar. de 2013

We have owned two Buick Regals in the past and were interested in a Verano. We were met by Alan Gibson as we wandered around the sales lot on a Friday afternoon. After taking a short test drive in a silver Verano Alan spent most of the afternoon trying to locate the right one for us. When we could not make up our mind on options or color he arranged for us to take the silver Verano home for the night. This proved to be an astute move because we bought that car the next day. I was impressed with how much time Alan spent with us on Friday and Saturday. I've never had a sales consultant go over every feature of a new car before I left the dealership with it. I know it's probably a Coulter requirement but Alan took his time and made sure we understood all the bells and whistles on our new Verano. He even showed us the service area so we would know where to go and who to talk to when we brought our new car back for service. From past experience (not at this dealership) I was not looking forward to the meeting with the "finance guy" but that went smoothly as well. No pressure to add on stuff we did not want and they were able to get every penny of the GM Card rebate that we had built up over the years which was an unexpected surprise. After driving the new Verano for a week I have not had one single tinge of buyer's remorse. We have a tendancy to keep cars for a long time but I'm sure that when my wife tires of her 2009 Honda (she is jealous of the MY car) we will call Coulter and set up an appointment with Alan. He will still be there because, being the kind of dealership that it is, Coulter does not have a lot of employee turnover. They treat their employees right who in turn treat their customers right as well. I can't recall seeing any Couter TV ads that are so common with many other dealerships. No doubt that's because they rely on repeat business and word of mouth advertising which is free and more powerful. Good job Coulter!

zeiherg

7 de feb. de 2013

Excellent customer service. The service advisor (Brian Simmons) who was my point of contact was friendy, courteous and professional. We were in and out pretty fast and the waiting area was very clean and comfortable. Our experience was very good and we will certainly be going back for all our service needs.

LK2452

7 de feb. de 2013

Coulter Motor Company was the best dealership we have dealt with in the past 20 years. Everyone there especially Ray Clevenger was kind, friendly, fair, patient and went out of their way to help us. It was a world wind weekend!! Thank you for my beautiful new Buick Regal!!

Dennishill

23 de ene. de 2013

We purchased a new 2012. Buick La Crosse.. Everyone that we worked with at Coulter Motors was very pleasant and professional. We are very pleased with our new vehicle.Thank you allJames KerrDennis Hill

Ann Wetzel

24 de dic. de 2012

Chris was great as a salesman. Answered all our questions, but we never felt pressured. My son was helping me and he felt the same. Again Keri was very helpful; she contacted and cancelled old contract so I would get a refund. For once I enjoyed buying a car

jan

14 de dic. de 2012

I bought a used vehicle off of Chris Scherf. I found Chris to be different than any other car sales person that I have dealt with in the past. He was friendly, geniuine, knowledgable, and honest. There is a certain wonderful energy about Chris, not only as a sales person, but as a human being and it certainly shows in his professional life. I always refer anyone that I know to Chris specifically.

Lockhartj

8 de dic. de 2012

Excellent response time and service. John is great to work with and the overall experience of buying a new car was simple and quick. My wife and I were trained on the features of our new car and are happy customers!

ajetvet

25 de nov. de 2012

John Garcia from Coulter Motors was the first responder to an on-line request from seveal Cadillac dealers for internet pricing and auto availability. His response was very friendly and not at all pushy. As a result We met with John, test drove a new ATS, discussed trade-in, new car pricing, and delivery schedule. His friendlyness, knowledge and openness about purchasing helped us to decide to purchase a car from Coulter Motors. When the car was delivered we spent over two hours processing the paperwork, John was at our side during the whole evolution, and then spent a lengthy time helping us set up OnStar and coaching us on car systems.My wife and I have purchased 13 new vehicles in past 48 years. Our experience with John Garcia at Coulter Motors ranks with the best.

KnottyOne

23 de nov. de 2012

All of the personnel at this dealership have always shown me the utmost of courtesy and friendliness every time I have had the pleasure of coming, either to come to have my vehicle serviced, or to see what new models are on display. I have always had good experiences and have always felt welcome! Thank you for that!

korey.curley

21 de nov. de 2012

Honesty goes a long way. Angie in the service, has great customer service and took care all our needs. I will refer all my friends and family to do business here.

hopijoe

7 de oct. de 2012

From the moment we walked in the door, we knew this was going to be a great car buying experience. Chris Scherff listened to what we were looking for in a vehicle and he quickly targeted in on the right vehicle for us. His approach was not presssured or "salesy". We took test drives in the SRX Luxury and Performance Models. Chris located the perfect car for us and had it delivered to Coulter in a few hours. We purchased the car the next morning and love the vehicle. I would highly recommend Chris Scherff and Coulter Motor Company. Joe and Karie Belko

BETBOB3338

6 de sep. de 2012

From the time that I talked to John on the phone and described what we were looking for until the time we drove out of the dealership with a new Buick a few days laterJohn was very helpful and worked to get us the best deal possible. Was very friendly and responded to our wishes with respect and no pushy sales talk. Had not been to that dealership before but had had service done at the other Coulter Cadilliac dealership and was satisfied that this dealership would be as equally as friendly and respectful. We would go back to John Skoto for our next purchase.Robert and Betty Brown

mike.mathison.9

28 de ago. de 2012

Coulter Motor Company provides great, courteous service. All questions were researched and answered promptly. A no pressure deal. We have traded cars at this dealership before and went back because of the courteous treatment we had always received from both the service and sales departments. We highly recommend dealing with Chris and Coulter Motor Company.

Mike Moore

19 de ago. de 2012

From the moment I made online contact with John Moriarity at Coulter I sensed he really wanted to "earn" my business.I was driving a leased BMW which I did not like and wanted to go back to Cadillac. I had been in contact with Legends Cadillac, much closer to my Valley home. The are part of the Lund Family of dealers where I had the worst car buying experience of my life.John was great from start to finish, got me a nice incentive for turning in my BMW for GM. I will heartily recommend John and Coulter to my friends...and I will return to John when my new CTS Coupe lease ends.

Ron Springett

11 de ago. de 2012

Brian Bowles was great to work with, friendly, courtious and truly provided great service. The purchasing of a car is not always a positive experience but Brian proved that to a customer that the experience can be positive. I really enjoyed working with Brian and will, if given the opportunity, recommend Coulters in Tempe and strongly recommend Brian Bowles.

Rybarra1

7 de ago. de 2012

Our experience at Coulter Motor Company and our experience with John Moriarty was exceptional customer service and fast service. We got along right away with Mr. Moriarty. He was very informative with all of our questions answered. Every employee we came across was very friendly with a smile on their faces as they greeted us. I would definitely refer family and friends to John Moriarty and Coulter Motor Company. Thank you for making our experience an enjoyable one.

cvilla05

19 de jul. de 2012

John made the purchase experience wonderful! I felt comfortable at the dealership and no pressure to buy. He was knowledgeable and helped to inform me on many different elements about the cars I was looking at. I appreciate the time and friendliness of not only John but also Jeff in helping to locate my ideal car and get it to me. I am a very happy customer and would recommend everyone to go see John at Coulter for great customer service!

paclay

7 de jul. de 2012

Very helpful sales person. Brian was very patient with us and there was no pressure. The finance team was also very helpful and provided us an excellent extended warranty at a fair price. The sales manager was also very honest, told us the bottom line price for the vehicle and let the decision be ours from that point. We love the new Lexus and look forward to doing business with the Coulter Team in the future.

DHGreen

4 de jul. de 2012

Chris Scherff is a true professional and we could not be more pleased with our experience. Everyone at Coulter Motor Company was friendly and made the buying experience a good one. Thanks Chris!Dave and Lois

mathena

3 de jul. de 2012

We have dealt with Coulter for many years, John Garcia and your service department. John is an excellent salesperson. He can "read" a persons needs in a short time. We would never hesitate to recommend John as a salesperson which we have in the past and will continue to do in the future. He is an excellent representative for your company and pleasure to work with.

Lookfordeal

29 de jun. de 2012

I was looking for a new truck and found one on there website. I immediately called and spoke to there Sales Consultant John Garcia. Right from the start he was friendly and corteous. I never felt pressured and he let me work at my own pase. He made it so easy that I would difinitely go back.

Ronald L Freeman

26 de jun. de 2012

Tom was very willing to spend as much time with us as needed. We were very pleased with the help and the vehicle we purchased. In the spring we plan on coming back and looking at a cadillac and will deal with Tom again. Thank you for all of your help and we are totally enjoying the new vehicle.

joanbyrnes

31 de may. de 2012

John is one of the most professional sales person we have experienced in buying/leasing an automobile. He answered all questions, provided auto spec details and provided the opportunity to drive the actual car of interest. I had asked him for several different hardcopy quotations with specific auto details which he provided without any hesitation. This enabled us to make our final decision quickly. If it were not for John's extra efforts we would have purchased another manufacturer's vehicle which we had already decided upon prior to meeting John. The bottom line is that John made it easy to evaluate and lease our new Lacrosse.Joan & Bob Martin

MARTY01

15 de may. de 2012

I AM A SENIOR CITIZEN AND ANGIE WAS VERY HELPFUL IN DEALING WITH ME. SHE EXPLAINED EVERYTHING IN DETAIL AND WORDS I COULD UNDERSTAND. WE DISCUSSED THE PROBLEMS AND AGREED ON THE PRICE BEFORE ACTION WAS TAKEN. THE PRICE OF THE SERVICE WAS REASONABLE AND A LITTLE LESS THAN I HAD ANTICIPATED WHICH IS ALWAYS A NICE SURPRISE. I HAVE DEALT WITH COULTER BEFORE AND CERTAINLY WILL REMAIN THEIR CUSTOMER AND REFER OTHERS TO USE THEM FOR THEIR REPAIRS OR PURCHASES. THANK YOU, MARTHA W.

bluehova

13 de may. de 2012

they were great. made me feel like i was at home. any and tim took great care of me. great job I'LL BE BACK #8^)

olderjo

5 de may. de 2012

From initial contact to delivery of the car, John Skoko was extremely professional, which reflected very well on the dealership. I live in Tucson, so it was not the most convenient dealer to work with, but because of the outstanding response and continuing communication as we worked out details, I felt it was worth a couple drives to Tempe. No other dealer even responded to my initial inquiry.

gv3cts

28 de abr. de 2012

I had a fantastic experience! I know that some people cringe at the thought of looking for or buying a vehicle, but that was not the case for me. I was treated very well and was informed through out the entire procees, which was calming. I wouldn't hesitate send a friend or family member to see John! Thanks!

berryc

19 de abr. de 2012

Ben, our service rep, manages to schedule our SRX for service in 24 hours or less.He is always friendly, explains issues thoroughly and has our vehicle repaired in a timely fashion.

budpate

18 de abr. de 2012

We were very pleased with sales person we dealt with, Bill Jurczak. I would certainly advise any one looking to purchase a new or used car to take the time to stop and talk to Bill. All the folks we dealt with made us feel at home and appreciated. We will buy our next vehicle at Coulter Cadillac and recommend the Dealership and Bill Jurczak to our friends!

fdmazza

16 de abr. de 2012

I have been taking my last 3 vehicles to this location and all because of my service tech Angie. She is amazing when it comes to her communication, service and follow through. She looks out for you like you're family. Because of her service I purchased my last vehicle at this location and will probably continue to do so from here out!

pgraham6

14 de abr. de 2012

Purchasing our new Cadillac SRX at Coulter was the best auto buying experience we've had. Tim Banks worked with us and his friendly demeanor and williness to negotiate pricing led to the final sale that made us all happy with the purchase.

wlauffer

15 de mar. de 2012

Best experience I have ever had on purchasing a new vehicle. Your sale representative was excellent in all areas. Also your finance manager made the purchase paperwork quick and easy. Looking forward to many years of working with your great dealership.

stangene1

8 de mar. de 2012

I visited Coulter Motor Company on 14 February 2012. I met with Ken Bowers, a good friend for many years. I was looking for a GMC Acadia in white diamon with the tan interior. The company went on a sreach and today I own a new car. Thank you Ken Bower and Coulter Mortor Company for the best customer service I received in a long time. Ken stayed in touched, and called me on the 24 of Febuary, letting me know that the vehicle would be on their lot by that evening. I met with Ken that evening, drove the MY car :-) and the rest is now history. Thank you, thank you, thank you, Ken Bower your the BEST.

madav33

28 de feb. de 2012

WOW! walked in to have one vehicle serviced and left buying a second used car. we bought our first 2011 escalade here with Dan Ferguson. and this second one with Sunday Etukeren. both experiences with no pressure. every one was extremely accommodating. While waiting for our car to be serviced we looked at a few used cars and found this very clean 2008 cadillac SRX with low milage. i was looking for my sister a car she wouldn't have to worry about. this was it. within a few minutes we agreed on a price and an extended warranty package and a payment plan to boot. Keri helped us pick out a good plan. not only is she good looking, she knows her stuff too. not much more than an hour later we drove away with both vehicles. however the tires on the SRX made quite a noise and got worse as we drove, so drove it back to the service. 3 of the tires had broken down inside and were making loud thumping noises. probably would not last long before they blew out. We knew the car was used and tires are not part of the warranty, but between Sunday, Angie and the service manager they agreed to replace all 4 at no cost to us. I would definitely recommend this dealership to anyone looking for a good experience when buying new or used or servicing a vehicle. we are looking forward to trading our Lexus hybrid for a beautiful new SUV cadillac. because we know we will get one heck of a good deal and service we can rely on.

maxiesdad

17 de feb. de 2012

I have driven numerous different makes & models of cars and have dealt with alot of service departments. I can't think of a instance when it has been any more enjoyable than my recent experiences with Coulter Motors. Benn (service advisor) takes the time to fully explain just what will be done and how they arrive at when it should be done. Thanks Benn

pjohnston495

15 de feb. de 2012

A great place to purchace a new or used car. Nice people, no pressure sales staff. Also I notice a large variety of differant makes and models to fit anyones style or needs. I will shop there again when ever I need another vehicle.

Gerald McCarty

25 de ene. de 2012

Information base was thorough and friendly. Commentary was to the point and very informative with knowledgeble instruction regarding all functions, options and long term shcedule for maintinance etc

clhardy

25 de ene. de 2012

I had to have some service work done on my 2010 Cadillac CTS and Russell Moore took care of my service needs. Mr. Moore was very courteous and professional and efficient. He made every effort to reduce any inconvenience on my part. I have never experienced service on the level that Mr. Moore provided. I live in Tempe and the body shop is in Phoenix and Mr. Moore completed my work in 1 day and without me having to take my car to Phoenix or go to Phoenix to pick it up. I was totally impressed with his extraordinary service.

salmonwarrior

16 de oct. de 2011

Dureen is the best car sales person I have dealt with in my 40 years of buy cars. Give her a call and you won't be disappointed.

Henry Register

23 de ago. de 2011

I HAVE ALWAYS HAD CONSISTENTLY GOOD SERVICE IN ALL DEPARTMENTS OF THE DEALERSHIP.THE STAFF IS PROFESSIONAL, ATTENTIVE TO MY NEEDS, AND DELIVER MORE THAN EXPECTED.I WOULD RECOMMEND THE DEALERSHIP TO MY BEST FRIENDS.KEEP UP THE GOOD WORK.HENRY

jacksdad

4 de ago. de 2011

Buying a car at Coulter Tempe was about the easiest most pleasant experience I have ever had. They found me the right car at the right price. More importantly they were straightforward and honest throughout the whole process. Quotes I had gotten at other places, which sounded too good to be true....turned out to be outright lies. My salesperson at Coulter told me what would happen, that when I got to the other dealer they would claim there was a mistake or the car sold, or I misunderstood what they told me. Sure enough he was right. The other dealer couldn't do the price they quoted. Coulter was upfront and nothing changed from the quote I was given. Honesty is something I appreciate immensely. If you want a straightforward, honest deal....go to Coulter Tempe. We love our Acadia and we love the service before and after the sale we got from Coulter.

turbolag1

29 de ene. de 2011

Terrible Service... Sales Rep physically threatened me. It was hysterical, I come to Coulter in my beloved Dodge Stratus ( more about this later), with a stack of 20K in my glove-box and pretty good credit to match. I get out of my car and I ask a gentlemen who was locking the car doors to leave one open for five minutes so I can have a look inside. He smirked at me, acknowledging he heard me and then proceeded to lock the car door. I then got out of my car and proceeded to walk over to the car and peer inside, I was a little upset that he blatantly locked the car door so I shook my head and mumbled, "What a jerk." Just then he literally runs about 20 feet and comes up to me and says WHAT!, What did you say- meanwhile now he was no more then three inches in front of me. I then told the agent he needed to back up and get out of my face. He then cocked his sideways and said, What are you going to do? I don't have to do anything! As the agent was screaming at me, a sales rep came running out because of the commotion and stepped in between me and the outraged individual. I am told then I need to leave and I have to go, as I laugh and say I'll be calling your manager about this, the outraged agent who was in my face has the audacity to say, "HA, get out of here with your little Dodge Stratus." So, not only was I disrespected, but I was made fun of about the car I drive. I have never felt more disrespected and humiliated in my life. This dealership is a terrible place and I suggest one should consider going here because apparently the agents are hostile and want to fight with the customers that pay their paycheck and apparently if you drive anything other then a Cadillac you are made fun of.

stacyjoy

29 de nov. de 2010

My salesman John Skoko quoted me a price on a 2011 SRX which was only a few dollars over the "Friends & Suppliers" price I finally received. No pressure to buy. Excellent follow up after I picked up my car. Salesman even drove 45 minutes to my house to explain all the car's electronics to my wife.Shop Foreman Scott Baldassini went above and beyond to find and fix the problem of my wife's cell phone not conecting with Bluetooth.The entire sales process was hassle free with no pressure to buy anything I didn't want or need.This was the first stress free car buying experience I have ever had.

deserty03

29 de nov. de 2009

This dealership by far the best dealership we have ever purchased from or had cars serviced with. We have had 4 cars serviced and 2 new cars purchased and more new cars to come. The employees at this dealership are the friendliest and honest people I have ever dealt with and even after contracts are signed, the customer service remains just as good. The service department is the best we have ever dealt with. We have purchased other cars in the past at other dealerships but still went to Coulter to have our warranty work done and remained with them after warrenty had expired. They can be trusted and are willing to work with customers and meet their wishes and are not afraid to bend over backwards to accomadate the customers. I highly recommend Coulter for purchasing or servicing a car. Coulter is only 1 of a handful of dealerships in Arizona that you wont find negative blogs or webstes that denote a negative tone about a dealership. Nice job Coulter!

Debbie123

26 de jun. de 2008

I handled the whole purchase over the internet. My sales person was very professional and answered all my questions. The vehicle I chose a 2008 GMC Yukon Denali was exactly what I wanted. All the paperwork and the vehicle were ready when I arrived at the dealership. My salesperson took a lot of time to make sure I was comfortable with the dealership and all of the features on my new vehicle. I will recommend all my friends to Coulter GMC. Since my purchase I have been to the dealership twice to have normal service done. They are very friendly and helpful. They clean my new Denali before they return it to me. Excellent service.