Alan Winston

2 de jun. de 2021

Crest service department is consistently excellent. Specifically, Shawn Brown is outstanding! He is straightforward on what repairs are needed. No upselling on things not needed. His customer service skills are impeccable! He keeps you well informed throughout the entire repair process and will not return the vehicle unless he has verified everything has been repaired as promised. All-in-all an outstanding experience. Just had another service on the vehicle. Same experience as above— they are consistently outstanding/above and beyond!

Truly Blessed

21 de feb. de 2021

I recommend Crest Cadillac dealership in Frisco. Their phone reps are nice.Their mechanics take time to properly diagnose your vehicle instead of just throwing out a generalized, costly repair issue. Shawn is so great. He explains everything thoroughly, keeps contact making sure you aware of everything throughout the service process, & is very friendly. They have a very organized work flow, which I appreciate.

Frank Wise

12 de jun. de 2021

Each new experience dealing with Crest Cadillac, positively reinforces my decision to purchase there! Could not recommend them more highly! Service after the sale has proven to be even more rewarding. My service writer, as well as the 'hands on' people behind the scenes are flawless!

Johnny Taylor

27 de nov. de 2020

Great experience. Courteous staff. Helpful, Friendly, warm and attentive to meet my need but not pushy to get to the bottom line. Made every attempt to make me feel at home and accomplished that at each point along the way. Monica Toombs did an excellent job in answering all my questions to make sure My needs were met. Definitely a great experience and one I would recommend to anyone looking for a car.

Margie Perez

31 de mar. de 2021

I had the best pleasure by having Schuyler pronounced as "Skylar" Crouch take care of us. He was full of energy and was able to answer our questions and more! He is definitely someone you want to deal with when buying a vehicle. You won't be disappointed. He listened to what I needed and he delivered! I was referred by a good friend of ours to go to Crest Cadillac and glad we went. We got a nice welcome from the staff, GM Darin & Seth from the finance team and they were awesome. I did not feel pressured into buying anything. It was good customer service and I recommend going to Crest.. Full service and Good spirits!!