Diane214

28 de ago. de 2016

Recently, I had bodywork repair done on my SUV at Crown Collision Center in St. Petersburg Fl. My estimator's name was Tom Mathews who I found to be very professional. He gave me an estimate on my repair and told me how many days it would take for repair. My car was repaired within the time period Mr Mathews promised and I am very pleased with the work done. I would highly recommend Crown Collision for bodywork.Diane McAllister

stark

27 de ago. de 2016

I got rear ended and my car had significant damage. Tom made the transaction less stressful by keeping me updated and explaining the process. Had great experience and great customer service. Thank you.

Sharon

26 de ago. de 2016

I returned following a very good earlier experience for expert opinion after an encounter with a concrete parking stob. Shawn (shop foreman?) listened, checked out issues right then, took car for short time. When he returned, he showed me where he had to make minor repairs, and I was gratefully on my way.

Terry Newman

25 de ago. de 2016

My 2015 GMC Canyon was damaged while i was enjoying Busch Gardens. The rear bumper was hit and needed to be replaced. I went to Crown collision center because i bought my new truck at Crown GMC Buick GMC and have had nothing but outstanding service. I recieved the same courteous service and workmanship from the Collision center and Michelle Trippi followed through and was very professional in dealing with me. My truck was in and out in 2 days and when i went to pick it up they completely washed and detailed the vehicle, something that i wasn't expecting. Thank you for an outstanding Job.Terry Newman

Annette C. Guidice

18 de ago. de 2016

I recently was put in a difficult position where my workers got paint on someone's car. We brought the vehicle to Chuck Stickney at Crown to have it detailed. The owner of the vehicle was very particular and twice rejected the vehicle because of tiny specks that I could not even see. Mr. Stickney remained polite, caring, professional, and personally worked for hours, even after closing, to meet her expectations. I am extremely grateful for his tenacity. He is a true asset to Crown and I highly recommend them because of his actions.

carje1

6 de ago. de 2016

I have had the opportunity to meet with TOM MATHEWS. I have found him as a Professional, Positive, Patient man. He should be Awarded the "CROWN "3" "P" Award.I do not know anyone in the Body Shop, but two thumbs up to the crew for their excellent repair job.Completed on August 5 thanks to Mr Mathews.My name is Carl Laird at577-2347 THANKS AGAIN

FilipB007

23 de jul. de 2016

James McLaughlin is always on top of the issues. Highly recommended.Always prompt courteous service with pricing and discounts. Always recommended to friends clients and family.

Lafitte

21 de jul. de 2016

Tom Mathews, my collision coordinator (I-Car Platinum Estimator), provided superior service in setting up the repairs for my vehicle. He kept me informed, and the car was completed on time. The repairs that were done were amazing, you would never know that the car had been damaged, body work, paint, fit and finish... all excellent. I hope that I don't have any other collisions, but should my car be damaged I'll definitely return to Crown.

Lynn Fagan

20 de jul. de 2016

My estimator, Steve Lukas, went above and beyond. He worked with my insurance company and made sure they repaired my vehicle appropriately, and not cut corners. He graciously paid for my rental car (3 days). I could not have been happier with my experience at Crown Collision Center....10 star rating! Thanks for making a stressful situation flow so easily! Lynn Fagan

the velocista

13 de jul. de 2016

excellent service, great quality. very professional and helpful estimator( Frank Resti )they repaired my car damage in timely manner .I was very happy!!thank!!Enos Perez

wreckedagain

20 de jun. de 2016

Tom went above and beyond all of my expectations. He kept me up to date on the repairs to my Terrain thru out the entire process. He was straight forward and did what he said would be done. As far as the quality of the repairs I could not believe it was he same car I brought in. It is perfect. Thanks Tom and all that worked on my terrain.

kimistry59

9 de jun. de 2016

An amazing experience with Frank Resti at Crown Auto Collision Center, who made the impossible happen. The repair needed required the talent of a "real" body repair specialist and Crown Collision has that person. This was an unsure repair situation and the repair turned out to be a pure work of art. Such a pleasure to work with true business professionals as Frank, Shawn and Lynn.Thank you all,Kim Suhr

lindalouine

2 de jun. de 2016

Just had collision repairs by Crown Collision Center. Frank Resti handled the process and he is just the best. He is professional, thorough, and so very kind. And then there is sweet Lynn at the front desk. I so appreciated her help when Frank was busy. She knew exactly what was going on with my vehicle. Kudos to both Frank & Lynn. Thanks for taking good care of me and making my car new again.

Gordon Benedict

18 de may. de 2016

I accidentally clipped my neighbors open car door while pulling into my parking spot and the door hinge was bent on her Altima and affected the way her door closed. She took it to Tom Matthews at the Crown Collision Center, and in minutes, he had it fixed and on her way, all gratis! At a time when I could have totally been taken advantage of, since I was relying on and paying whatever Crown had to do to fix it and paying for it myself, they stepped up and really went above and beyond what they had to do. I own a Nissan and was not a customer before, but this act of kindness and honesty has made.me one now. Thanks again Tom!

wallybowles

6 de may. de 2016

I was skeptical about these reviews when I was looking at Crown Collision Center in St Pete for a collision repair shop to fix my Hyundai Santa SE, so many positive reviews, . . well here I am writing a positive review and joining the crowd.I had large item that flew off a truck and landed on the roof of my car at 65 mph. Luckily the large item did not go through my front windshield, but the roof took all the impact. The driver of the truck did have insurance, and would pay for all the damage. I needed a new roof put on, new luggage cross bars, new interior headliner, and the windshield did have to come off. This was a lot of work, including painting the newly installed roof. A rental was also provided by the other drivers insurance, and conveniently it is located in the same lobby waiting room. Everyone there was very nice and answered all my questions. I even came in Saturday to check in on the progress and Steve Lukas showed my around to see the progress. I saw the progress, and also the clean indoor shop where they do the repairs.I would go their again and highly recommend it given my experience. Thank you to ALL of you at Crown Collision Center.Wally

GATOR 1616

11 de abr. de 2016

Some low-life idiot keyed my beautiful Santa Fe GLS....a complete 360, & for no reason... I contacted my insurance agent and he sent me to Crown Collision.... The estimate was over $4,400 damage, which is a Felony IF we had caught the xxxxxxx. Tom Mathews walked me through the process, and gave me a detailed description of what needed to be done... He was EXTREMELY nice, very professional, and honest.... In a week and a half we had our white Santa Fe back, and it looked like a BRAND NEW CAR... I would recommend Crown Collision, & their Service Dept. as well to a friend or a family member... OUTSTANDING !!!! Sincerely, Mike McClellan, Seminole, Fl

Ollie12

1 de abr. de 2016

We had 3 collision repairs on 2 cars - one car was only a month old - in 30 days. Our estimator, Frank Resti, kept us fully informed and the repairs were all performed to our complete satisfaction. Frank was even able to have our Mercedes' wheels repaired, damage which was unrelated to the collision. The car had been purchased through another dealer and insurance for wheel scrapes was purchased from Mercedes through that other dealer. Frank had Mercedes contacted and the repairs were completed when we picked up the car after the collision repair. I highly recommend this collision repair center.Greg Huntington

BettyBB

16 de mar. de 2016

I recently had what I thought was a very minor accident, scraping up the right rear of mycar. However, the estimate from Michelle Trippi was over $1400. I was delighted with theservice received by both the Collision Center and my insurance company, USAA. Althoughwe are still waiting for the correct color door trim piece to arrive, the car looks great again.(I might recommend making an appointment for any day other than Mondays, which areoverly busy for everyone, employees and customers alike.)Thank you, Crown Collision,Elizabeth Bernhart

gmflhome3

15 de mar. de 2016

Dave Biagi, is always very helpful, friendly, and always takes care of my needs. The service area is neat, clean, with coffee, water, and cookies if you like.

murano

16 de feb. de 2016

This repair was a requote of an insurance claim after an accident. The broken seat was not discovered until 2 weeks after the initial repair. Crown took care of all of the paperwork involved in dealing with the insurance company, and did a good job of fixing the seat.

Wisconsite

27 de ene. de 2016

We brought our car in for an estimate after an accident. The rep couldn't figure out how to send an email to the insurance company. He said we gave the wrong email. I called left a message with the address, emailed him with the address and phone number. Never heard from him again. Finally went somewhere else. Guess they didn't need the business!

Kay Doughty

24 de ene. de 2016

This, unfortunately, was the second time I needed collision service in less than a year. Both times I used Crown Automotive Collision Center; both times Chuck Stickney was my services representative and both times I have received superb service that took care of my needs. It is always frustrating to have to go to the process of adjusters, wait times for approvals and repairs and not having MY CAR to drive, however Chuck took the time to explain what was happening, scheduling my repairs so I didn't have to rent a car for very long (as I don;t have rental coverage) and making my car look like new. I have told everyone I know that if they have to have collision repair to come to Crown. Thanks again, Chuck and all Crown staff.

CRJR2013

9 de ene. de 2016

We brought our car into the collision center on Dec 8 for a damaged hood, roof and broken windshield. We were told that they were "not to Busy, at that time). The next day I rec'd a call stating that the pictures for the estimate had been sent to the Ins co (BY Honda Collision). A week later I still had not heard anything. On Dec 18th I called because I still had not rec'd any updates and they stated holiday time, etc. I was told it would be ready on the 22cd, not ready- will be done one the 24th, glass problem, maybe the 26th but got it back on the 28th. The work was good except for small glass shards on the dash. but we were disappointed in the communication until I complained to the Manager on the 18th. They did provide compensation for the rental as a good jester, that was very nice.

DebE

22 de dic. de 2015

From start to finish, my repair went smoothly. Michelle Trippi coordinated payment from the other vehicles insurance, and also a rental car for me. Repair looks great! Thank you! Deb Engstrom

PrisL

4 de dic. de 2015

Both Chuck Stickney and Andy gave me the best service I've ever had. I had torn most of the front fender off my Hyundai Sonata and was devastated! They gave me a very fair price for repairs, including the rental car. I felt very confident that I was in professional, caring hands from the start, I would recommend them to anybody! Pris Lant

Bob

14 de nov. de 2015

This experience showcased customer service at its best. My wife and I had an appointment with Crown to have the tires on her 15 Rogue rotated. On the way to the dealer, we where hit in the rear as we waited for the light to change. After having the tire rotation done, we went over to the collision center for an estimate.. Michelle handled the process from quote to completion. I could not be happier with the service we received or the repairs performed. Take Friday off......you all deserve it.

Kwaj

9 de nov. de 2015

The staff is friendly and knowledgable. They asked right away how they can help us, if we wanted a rental, even if we can't/dont want a rental if they can shuttle us home. They looked at the whole problem and helped us come up with a solution. They called us at home to update us on the progress of the service. A job well done. We definitely recommend their service.

2013 Audi A7

6 de nov. de 2015

I had relatives in the collision business and learned at an early age how to professionally paint vehicles, including metal flake and pearl. Thus, I am EXTREMELY particular about the process and especially the final outcome. My 2013 Audi A7 was returned when promised and the results were absolutely perfect.Michelle Trippi was terrific and I even had a brief conversation with Mike Elliott.I am a customer with extremely high expectations and Crown Collision provided all that I expected!

Aj1613

1 de oct. de 2015

Kudos are in order to Chuck and Mike Stickney in the collision center. I had the pleasures of dealing with them when my car was damaged due to the lack of experience of another driver. I will definitely recommend them to friends and family if they should ever need their services.

MAKOWSKI

27 de ago. de 2015

BUSINESS ADVISOR MR BILL HEVEL WAS EXTRAORDINARY. BILL HELPED US RIGHT AWAY. I WOULD RECOMMEND HIM TO ALL OUR FRIENDS. HE EVEN WENT AS FAR AS CHECKING WITH A REST. FOR MY MISSING CREDIT CARD.

Jwigginsat1952

11 de jul. de 2015

Upon arrival for the estimate of my car damage, Mr.Steve Lucas looked at the damages for my repairs and gave me two very good estimates. Mr.Lucas was very accomodating and worked well with the other party that would be responsible paying for the damages to my 2014 Silverado. The work on my truck was done in a very timely manner. I would highly recommend Crown Collision to any one looking for good quality work.

Sunshine

10 de jul. de 2015

Five star rating all around. Will refer to Mike Stickney at Crown Collision Center in the future. Mike attended to me promptly and exhibited fine customer service. Thank you!

dvc42

13 de jun. de 2015

First, both Steve Lukas and Mellissa Wilkinson were fantastic. I would give both of them an excellent. In my case, when I first brought in my vehicle in, actually towed in, there was a little confusion as to which insurance company etc. etc. Once that was straightened out, Steve worked directly with insurance adjuster to properly identify the scope of damage to my vehicle while keeping me in the loop. The only issue I had was that the repairs took probably an extra week than what was expected for which Steve apologized and offered a rental car until the repair was complete. When I received my car, it was clean and drove well. Unfortunately, a couple of weeks later there was a part failure that necessitated my return to Crown. After talking to Mellissa she asked me to bring it in the next morning. The mechanic did a test drive with me an immediately knew the source of the issue and the issue was taken care of that day. Both Steve, Mellissa and the other staff were all very professional and sympathetic to not only myself but to many of the customers that I witnessed while I was on site. Given that for most people, they would rather be anywhere else but getting their car repaired after an accident and are not in the best of spirits, the staff of Crown Collision were always courteous and professional.

rjmj57

10 de jun. de 2015

I want to express my great gratitude for the.work that was perform by the staff , I especially want to thank Steve Lucus for the great custom service. My repairs look great, you guy at nissian collission or the best..

ugh

25 de may. de 2015

I brought our 2014 Accent in for an oil change and wanted to have the bumper looked at. It had been pulled away on the passenger side. Michelle Trippi came out to do an estimate, looked at the bumper, and determined that all that was needed was a screw raised and the bumper put back in place. Michelle's great attitude made from a very pleasant experience.

Poolman

20 de may. de 2015

I own a pool company and we only use crown to take care of our vehicles. They are always good to us and reliably take care of our needs!Michelle Trippi is fantastic! She goes above and beyond and then some!! Thank you Michelle Trippi!!!thank you crown!

racquael

14 de may. de 2015

Service Advisor, Dave Biagi, was pleasant and made my experience wonderful. Thank you Dave for your making this experience painless. Smiles! It is helpful to be greeted with a smile and happiness in the morning. Love the motorcycles!

Church

11 de may. de 2015

Steve Lucas was very thorough in explaining options for repair of our Honda Odyssey and gave price estimates for two alternatives. The work was completed as planned and we were very satisfied with the outcome both the price and workmanship.Thank you Steve Lucas and the folks at the Crown Collision Center.The KingsJoe and Nancy

rnseven

11 de may. de 2015

Michelle Trippi at Crown Collision made sure that the damage to my Kia was completely taken care of. She dealt directly with the insurance and made sure the finished product was a factory-new looking, and factory-new running vehicle. I would tell anyone to go to Crown Collision and ask for Michelle by name.Thank you, so much, Michelle for getting my car back on the road!!Jeanne Turbeville

Kay Doughty

10 de may. de 2015

My car has needed repair twice. Both times I have received repair service that is exemplary. My car looked like new after both and both times I felt as if the estimator, Chuck Stickney, paid especial attention to my needs. In my latest experience, he had the repair crew try cleaning stains on my car before giving me an estimate for painting. It worked and saved me money. Thanks for everything

rachp

23 de feb. de 2015

After bringing in my Pontiac for the recall, I had several "lights" come on to indicate something was wrong, again! So I took it back to Crown, and spoke with Bill Hevel to have them check it out. I thought it was my ABS computer. They did a thorough inspection, and luckily it was not the computer, just a few sensors. I asked for a quote to compare them with local mechanics. They were only $70 more and I was getting GM parts, instead of after market. Mind you 2 of those sensors were already replaced last year, and were after market. I expressed concern about not having a vehicle since I do so much running around, and my husband needs his car. Here is where they have again exceeded expectations, without a second thought they gave me a loaner vehicle to use for the weekend while they fixed mine. Every time I am there the entire staff is polite, and attentive. As a matter of fact I'll be back soon for a new belt, because I know I can trust them!

Carlos Rivera

10 de feb. de 2015

I just needed to paint a small piece and treated me with such respect as if it were a big job and it was delivered to me at the stipulated time.Dr. Carlos Rivera

Hal

10 de feb. de 2015

Before presenting our son with his "new" car, we wanted to make sure it was in top condition. The Crown Honda Collision Center was close to his home so it became our destination for the necessary attention. Steve Lukas was exceptional to work with. His vehicle needs assessment was thorough and the price quoted reasonable. My wife and I were elated when we examined the vehicle at the appointed pickup time. The car looked fantastic. Thanks so much for the attention to detail provided by Steve and the whole Crown team that helped restore the car to a like-new condition.

RH3

27 de ene. de 2015

Wonderful service and each step of the repair process was explained. Very helpful in facilitating the repair process. Steve Lukas did everything to help me get my vehicle repaired in a friendly professional manner. Thanks Crown!

Robbi

17 de ene. de 2015

After our accident, I went to Crown Collision to obtain an estimate. While there Steve Lucas came out and took pictures of my car. I was able to give him the insurance information and that was the extent of my involvement in this claim. Steve explained that the center would need 3-4 days for repair but that I could drive it in the meantime.When I received confirmation of my claim from the insurance company, I made my appointment and the car was ready within the stated time frame. When we picked up our car, Steve came out with us and explained exactly what had been done to the car.We could not ask for better service than what we received at the Crown Collision Center and I would recommend this center to anyone I speak with.

tbsteve

16 de ene. de 2015

First of all, I am writing this review after utilizing their services on more than one occasion, three times to be exact. Each time I have received, as the stars indicate, world class service. Mike Stickney in particular has helped me on all three occasions, and I would recommend him to friends, families, and strangers alike. It is a fantastic business full of courteous and friendly employees always willing to help. Not only that, they go above and beyond. Mike in particular did me a huge favor and helped me out with a predicament between my insurance company and I. In conclusion, this is an excellent facility which I would recommend to anyone.-Stephen Tavaglione

Buddhakt

3 de ene. de 2015

I have some minor body and alignment work done on my JAG in November 2014. Very poor workmanship.I will not recommended this services center!!!

gmerchman

26 de dic. de 2014

The repairs were handled in a timely and professional manner. I greatly appreciate the care and attention to detail Steve Lukas paid to my automobile.

BARBB_619

1 de dic. de 2014

Thank you so much Chuck Stickney. You made my first time having my vehicle fixed and painted, an overall great experience. My car looks brand new. I would highly recommend Crown and Chuck Stickney for any of their car needs.

babyblueboi24

22 de nov. de 2014

Thank You Crown Coliision Center and Chuck Stickney for the wonderful customer service. It was my first time having my vehicle serviced and it was an overall great experience. My car looks wonderful. I definitely would recommend this place to anyone! Thanks again, A. Greg Solomon2010 Honda Civic LX Black

Karen Steidinger

21 de nov. de 2014

My car was recently rear-ended and needed repair. I had dealt with Crown Collision before and am familiar with their work. Michelle Trippi was extremely accommodating and kept me informed of the status of my repairs and addressed additional concerns I had about possible other damage. The end result is that I have my car back and you would never know it had been in an accident. The center did a great job.Karen Steidinger

Tommygibbs

20 de nov. de 2014

Oustanding service. Chuck stayed in touch. Followed up. Highly recommend this deaalership for major or minor repair work. When people do what they say they are going to do when they say they are going to do it they should be rewarded.

crystalfl17

9 de nov. de 2014

They did a great job painting my car. They finished in the time they said they would and were very pleasant to deal with. I will defiantly go back next time I need work. :)

flarich0812

10 de ago. de 2014

Worked with Chuck Stickney, very helpful and great customer service. I also worked with Melissa Wilkinson she was also very helpful. Crown always goes out of there way to make sure customer is happy.

nan350z

31 de jul. de 2014

My beloved 350z was involved in an accident this month and Steve Lukas was professional and easy to work with. He expertly handled the details and the car looks great. Thank you!

rgates2704

29 de abr. de 2014

I had a minor fender bender with my car and when I picked it up today I was very impressed with the work that was done. Mike Stickney and Melissa were very helpful with the entire process and very professional. Thank you guys for taking care of everything.

9053nms

31 de mar. de 2014

Mike stickney was very professional, he has great customer service as well as Pauline Valdivieso. I will definitely come back for other services needed, and recommend him to family and friends..

htawil

21 de feb. de 2014

Steve Lukas and the team at Crown Collision could not have done a better job at repairing my Acura TL after my accident. Outstanding service, excellent quality work, car was restored to perfection. Steve Lukas guided me the entire way, handled everything with my insurance, rental car everything. Constant communication, outstanding experience. Highly recommended if you are in need of collision repair.

mormino

23 de ene. de 2014

Our 2011 Hyundai Elantra had been side-swiped and the driver's side mirror badly damaged. When I went to crown collision Mike Stickney examined the damage and gave me an estimate; he was extremely professional and courteous and after discovering that we had been able to save the cover of the mirror(thus saving any painting necessary) he was able to retrieve the parts needed and have it all completely done in under 35 minutes. I know this is a very fine collision center with honest good service because five years ago our brand new(two weeks old) Honda Civic was badly damaged when a deer ran in front of our car on a four lane highway..it was towed to Crown and had over 7000 damage. Again the service was top rate and the car was totally restored and is still in fine condition. j

mcourchane1

30 de dic. de 2013

Dave Conrad was an exemplorary service advisor. I have always hated brining my car to the dealership and have preferred going to the likes of Tires Plus, etc. However, because of the recall on my Honda paint, I was forced to take in it to Honda. The experience with Dave is how ALL customer service should be conducted. Any time there was any problem or delay, he phoned me immediately upon his knowledge of the delay. Moreover, he consistently provided ample contact and a chipper attitude the entire time. I would VERY HIGHLY RECOMMEND Dave for anything at the collision center.

liseprudhomme

11 de dic. de 2013

Very impressed with Greg's customer service. The whole experience was great. We are snowbirds and required service to our vehicle. We were called to remind us of our service apt the day prior...and were contacted to advise us that the work had been completed. We would not hesitate in recomming this dealership to anyone!

marzony25

7 de dic. de 2013

Mike Stickney, Pauline Valdivieso and Michelle Trippi are an amazing, customer satisfaction oriented team. They do their utmost best to work with the customer and have a wonderful disposition and truly take pride in their work. ALL three are an asset to the Crown collision center. All interactions with them have been a pleasant experience, above expectations and always have the customers best interest in mine. Amazing team .....

JSmarowsky

18 de nov. de 2013

Pauline was very helpful. And what a sweet girl. All repairs were do e correctly and my car was even detailed when I got it back. Great job Pauline Stickney and staff. You have one happy coustomer!!!!!

drShann15

27 de sep. de 2013

Steve Lukas was quite pleasant to work with, the staff worked hard to make sure Their workmanship was exactly what I thought it would be. I would definitely bring my car back again and again for future sings and scrapes.

rclandjr

25 de ago. de 2013

Mr Stickney was a complete professional. I would gladly go back to him, as well as refer people I know to him anytime. Please forward my comments on to his supervisor.

Debbir

30 de jul. de 2013

I need help with warrenty issues and Sherry was so helpful..She got my account and also had Matt look at my car that day..

1931

3 de jul. de 2013

I would like to commend the service I received from the Crown Collision Center. The people behind the desk treated me with a smile and eased my frustration. I soon will be 83 years old. Mike Stickney helped me with my problem and assured me Crown Collision could take care of me. I am back home now and want to thank my lucky stars I chose Crown Collison Center and especially Mike Stickney for their service. Sincerely, Katherine Safford

motorgo

25 de jun. de 2013

WE are so happy with our new (used)Prius. We found our vehicle online and Bill gave us all the info before we drove the 2 hour ride to the dealer. All the figures and details were exactly like they said, no lies, gimmicks, or secret costs added on. The manager Mike Mathis worked with us to solve a big problem we had and Geoff Sullivan did everything possible to get us in our new car. They all were kind, helpful, and worked hard to see us drive away with our Prius. We will always buy our cars at Crown and reccommend them to everyone. We have owned 7 new cars in our lifetime and this was the FIRST pleasant experience at a car dealer. Thanks Crown Automotive

N1ssan123

3 de jun. de 2013

Brought car into Crown to get repaired with severe rear end damage. Had some issues with paying for the repairs to the point where the financing bank got involved and were ready to repossess the car. This whole situation was caused from my senseless decision and was entirely my fault but Pauline being the very nice person that she is still gave me a chance to resolve it. She went above and beyond with helping me do so. Also can't thank Mike Stickney enough with his part in this. He got the repairs finish within the promise date, took care of a couple problems that he didn't even have to. Long story short is that these 2 individuals provide top notch service and assistance and would highly recommend them. The work performed was excellent and repairs were absolutely flawless. I appreciate all the help from everyone at Crown and couldn't think of a better place to go. Thank you Crown!

Z28Couch

9 de mar. de 2013

Rob Hamm was very capable and experienced, although this was largely an internet purchase, Rob guided me easily through the process of interstate tax laws and reciprocity as well as my needs in getting this vehicle safely transported to Arizona. Rob Hamm is a credit to your establishment.

SWallis

27 de nov. de 2012

My beautiful 2011 Kia Sportage EX was hit by a person who was exiting a parking lot. Damage was fairly minor, thank goodness - dented right bumper and fender, caved-in headlight.Crown made speedy repairs and returned my car promptly as promised - sparkling shiny and sweet-smelling. Front desk personnel were friendly and helpful as was Steve Lukas, my estimator. A day after the estimate was presented, I discovered that the windshield washer pump had also been damaged - no problem, Steve took care of that as well.I was very pleased with the service CrownCollision gave me. I will recommend them to others.

wolfjrl

17 de mar. de 2011

Ron Potter was absolutely as good as he could be. He was able to recognize my problems and deal with the insurance representative, on my behalf, in a very good business manor. It was the way he handled himself that caused me to let your company do the body work. I actually wanted to take it to another body shop.However dealing with Steve Lukas was another matter. One time he would be nice and then the next he would be rude. He couldn't see problems with their work that other qualified men saw immediately, including the insurance adjuster.I took the car back today for them to adjust the new door handle mechanism that was put on the last time the car was in and his excuse is that it is new otherwise it would work smoothly. That the 2011 models all worked the same way....I doubt that. The other three doors open the way they should.

ChevySSGuy

13 de sep. de 2010

I took Chevy truck to Crown Automotive Collision Center after i was involved in a accident. I chose Crown because my neighbor had a great experience with them. And he was right!! These people are very courteous and professional. They really went the extra mile!! They kept me updated with progress on my truck and returned it to me looking more beautiful than ever!!! Great Job!!