nurse3393

9 de nov. de 2016

One of the tires on my 2015 red Ford Mustang was ripped against a curb.. I wasn't sure what to do so I called Bobby Ingrassia who as usual was very polite and helpful. He assisted me to get the car towed to Ford within an hour of the incident. Bobby is always available and willing to help me!! I am treated as if I am a family member !! My car needed a new tire. Anthony the service manager was so helpful to facilitate my car getting fixed to my satisfaction. Mike Matthew was so sweet and helpful. He went out of his way to help me when I was picking up the car. Tammy was very polite and tried very hard to please me. I buy all my cars at Dana and it is the excellent service and personal care that you don't get anywhere except Dana !!!

Rose

3 de nov. de 2016

My husband and I had an amazing experience Juan Estrella & Jonathan Taylor went above an beyond to make us feel very relaxed. They answered all our questions throughly. Perfect experience.

Edward L. La Mura

26 de oct. de 2016

I had a NY State Inspection. Apparently my service rep looked up my past history so when I arrived he was prepared for me. He was friendly, warm and greeted me.He listened to my comments on what I thought I needed. He suggested, advised me of what I might need, clearly told me of cost, time duration. He displayed his training but added his own personal touch. My "visit" was wonderful. No stress.I thank you for having a representative with such expertise to assist me. Charles Puhan was my service advisor.

Nicabella125

20 de oct. de 2016

I will with out any doubt refferr all friends family and colleagues to this ford dealership. Well mannered and eager to help. I know i got the best deal.

Eanea5

18 de oct. de 2016

I saw an icon in the dashboard indicating a low pressure in tires. I called at 7:00am and was able to get the car in and fixed. Service Attendant was friendly and had a great Philosophy "an eye for an eye will make the world blind"

Npolemis

14 de oct. de 2016

Fantastic Crew very friendly. They all treat you like family. Thank you Juan, Val & Steve for helping out. I will be back for more cars soon.

jojoescape

12 de oct. de 2016

This is my third lease with Dana Ford Lincoln and each time is more pleasurable than the first. My team of assistance was Chris Panelli, Steve Ricccardone, Matt Riccardone and John Hart who were all very knowledgeable, patient and courteous. I have leased many cars and find coming to this dealership is definitely worth it, excellent customer service from the moment you enter the door. I would recommend Dana Ford Lincoln without hesitation. Thank you very much, another most satisfied customer!! Thanks Jojo

Ron

8 de oct. de 2016

Christian Sellitti in sales and Mike Pasaro were amazing, very different and honest approach on every aspect of the sales process. John Daly was fantastic in finance. Dana Ford is the only dealership on Staten Island that I would ever deal with. Great service from top to bottom.

Gabriella Ariemma

7 de oct. de 2016

I have nothing but great things to say about the crew that helped me get my car. Jonathan Taylor, aka the "Car Jesus", was my Savior. He came into my family's deli the day I was going to make a deal at another dealership on a different car. When I went to check him out after he received his food, I noticed his vest said "Dana". It was like he fell from the heavens to help me find the car I was searching for after being so bummed on the deal I was going to make that same day. I explained my situation and he told me he could help me with exactly I was looking for in the price range I was able to pay. He gave me his card and probably thought I wasn't serious when I said I would.see him after work. My shift ended and I called Jonathan, telling him I was coming in that night to see him. When I got to the dealership, Jonathan showed me so many cars that fit my likes, needs and budget. It was really amazing. He was so educated and had a correct answer for every question I had. Within a few minutes, we found my car with all of the things I wanted.The night grew late so I went home to sleep on this huge financial change I was about to endure. Jonathan followed up with me the next day and with his crew and sales manager, Steve Riccardone (another great guy), they put the price right where I needed and told them I could pay right from the beginning. They worked the numbers to exactly what I could realistically afford.Overall, Jonathan was in the perfect place at the perfect time (as was I) when I crossed paths with him on a normal work day. He took care of me from start to finish. Between himself, Jeff Beyer, Steve Riccardone and ALL of the other staff at Dana, I would HIGHLY recommend all of my friends, families and strangers to buy their car with these guys. Their kindness made me drive home a happy lady in my brand new car. What a crew they have at Dana.. it was my first experience with them and definitely NOT my last !!

gtiberia7

5 de oct. de 2016

My experience at Dana Ford was a very positive experience. I was very lucky to have Jonathan Taylor as my sales rep. Jonathan took the time to answer all of my questions and concerns in regards to finding the right vehicle for my family and I. When it came to discussing the financial aspect of the transaction, again, Jonathan and Dana Management spent the time with me to work out an agreement. Jonathan Taylor and Dana Management performed their services with true professionalism, they showed great knowledge of their product and services. I am more than satisfied with overall experience and will more than likely return there for future purchases / leases. I would refer Jonathan Taylor to anyone who is interested in purchasing / leasing a vehicle.

sweet

3 de oct. de 2016

love dana ford, easy to get to, friendly, clean environment, had the truck i wanted and wrapped it up quickly. i recommend them to anyone

FranFocazio

2 de oct. de 2016

The sales person Joseph Petruccelli and the Manager Juan Estrella were wonderful.This is the third Ford I leased and I must say that Joseph Petruccelli is an excellent sales person.He is knowledgeable, informative and respectful. The Manager was equally knowledgeable. In fact besides leasing a new car, my uncle decided that he liked having another Ford and leased another one because of the way we were treated at this dealership. I will be coming back for another Ford in three years.

Raymond

1 de oct. de 2016

The employees at Dana Ford are the most welcoming staff we've ever had the pleasure to do business with. We were made to feel at home and knew we were in good hands with experienced well trained employees, especially Jonathan Taylor and Steve Riccardone. All our questions were met with thorough explanations amid the level of technology that vehicles are equipped with today. As we are seniors we were made to feel very comfortable with the new expectations of operating our new 2017 Ford Escape SE. We highly recommend Dana Ford, Staten Island.

BiancaRiv

1 de oct. de 2016

From the moment I walked in the door, the staff was very welcoming and kind. Rich Harley was eager to help me find a my perfect match. I appreciated how patient he was while we went through such a great selection of vechiles. The staff here works great as a team and individually. I could tell I was in great hands and that they would do whatever they could to help me out to the best of their ability. I am beyond satisfied with their service

FordFusion

29 de sep. de 2016

I came into the dealership for my first service visit with my new car. I was greeted by my Salesperson Shaunna and she walked me to service and introduced me to Joe. They both went above and beyond to make sure that I was out in a timely fashion and that I was happy. Thank you Joe, and Shaunna!

Nancy Burri

27 de sep. de 2016

Being a long time Ford customer, I am more than pleased with the service I received from employees, Chris Panelli, Steve Riccardone and Frank Tripoli. They young men were efficient and courteous and made the whole process seamless. We were treated with respect and understanding as to why it was important to us to have a car we could absolutely depend on. At the ages of 85 and 86 we do not need to find ourselves at the edge of a road waiting for Ford service.

Tom I.

21 de sep. de 2016

2 Weeks with m new MKC and I can't say enough about the whole car buying experience at Dana. My salesman JT along with Matt Riccardone, Steve Riccardone and Juan Estrella made the entire process very enjoyable. Very little back and forth and a pleasure to deal with. This is my third lease from this dealership and I am sure tat I will be back. Thank you all!!

Michael Viggiano

20 de sep. de 2016

This is my second vehicle with Shaenna and my 4th with Dana ford.... Shaenna is hands down the best salesperson I've dealt with in a long time... she is extremely knowledgeable and gets me in and out with no snags or glitches along the way.... She finds the best vehicle that fits my budget and goes the extra mile to make sure I'm satisfied.... she also follows up more than any other salesperson I've ever dealt with..... she's got a great formula to go along with a great product and I'm sticking with it.... Thanks Shaunna and I'm sure I'll hear from you soon....

Boyo59

19 de sep. de 2016

Shaunna was very thorough with her answers to all my questions pertaining to the 2017 NavigatorWas efficient with expediting the paperwork and getting the deal closedI was treated with fair numbers with my purchase and I am a returning customer and will continue to be in the future

TwinDad

17 de sep. de 2016

Our day began with Tony Soscia showing us the car and taking us for a test drive. He was incredibly knowledgeable and answered all of our questions with ease. Once we were ready to make a deal, my dad and I were quite set on what we were willing to spend. Tony, Matt, Steve (sales manager) and Jeff (finance) were extremely personable, and went above and beyond for us. It was quick and easy - we are so grateful and smiled all the way home in our new Ford Escape. I am confident that I made the right decision with the right dealership. I am going to recommend this stellar group of men again and again! A+, Dana!

ford1231

17 de sep. de 2016

Finally a fully loaded carGot the car i wanted You want better customer service and a loaner You want more help go to bayridge ford

Algexy53

17 de sep. de 2016

Shauna was knowledgeable and helpful when it came to showing me the car. We were able to make a deal quickly and painlessly as possible. The sales manager and financial manager were very helpful as well. Overall a good car buying experience.

patescaped

13 de sep. de 2016

My experience with Frank and Steve was more than pleasant...Frank is so nolegable about the cars that he is selling and so friendly and they both try to get you comfortable in the price you are paying and help put you in the car thats right for you...comfort wise and price wise...Those two alone make Danaa great dealership..will always recomend these two men. thank you Patricia DeSantis

BL

10 de sep. de 2016

My experience with sales consultants Shaunna Boreham and Frank Tripoli was pleasant. They were friendly, professional and very knowledgeable, They listened to my needs and delivered. They both went above and beyond. The dealership it self is clean, welcoming and accommodating. I also have to compliment the service dept which is amazing. I am a return customer to Dana as this is my fourth vehicle from them.

Claudia107

4 de sep. de 2016

It was a pleasure to lease a car from Glenn and Shaunna Boreham!! They made the process of leasing another car so easy. I am so excited I am now driving a brand new Lincoln MKC.

LauraHuguenot

3 de sep. de 2016

My childhood friend recommended this dealership, due to many leases with them. They had patience and worked with me to get the Escape I wanted. Highly Recommend.

27 de ago. de 2016

Never had an easier car buying experience from beginning to end. Extremely pleasant staff from the receptionist from when you first walk in to the car salesman, manager, etc. All proffesional and courteous. Once deal was done all paperwork completed accurately and in a prompt manner.

Francesco Fazio

24 de ago. de 2016

Shaunna sat down with us and listened to what my family wanted in a vehicle. She offered suggestions but did not force or persuade in any particular direction;the decision was ultimately ours. Shaunna took us out to the lot to take a look at the vehicles we were interested in. She was very patient and had an in-depth knowledge of the SUVs were looking at ( Titanium Escape and 2017 MKC 2.0). Any questions we had were answered politely and thoroughly. She even took the time out to look for a vehicle that would satisfy our aesthetic tastes. When we went to go finalize the lease and pick up the MKC, she was prepared with all the documentation and explained the nature of each document. When we were about to leave with the MKC, she took the time to explain all the features of the car and made sure we were comfortable with our choice. Shaunna is an asset to your company and I would definitely recommend her to any potential customers

fvaz718

23 de ago. de 2016

Shaunna was so helpful showed us all the trucks we want with options and never left our side the team work between her Matt and Steve Riccardone made our deal smooth and amazing will defiantly be back for more cars in the future

NYer1969

21 de ago. de 2016

Recently leased a 2016 MKX , Spent a total of maybe 1.5 hrs. across two visits to complete this transaction and that includes from the time I first walked into the showroom to driving off the lot in the new vehicle. This was possibly because of the Sales Person Tom Dziuba and Finance Person Mary Graffeo being very knowledgeable and well prepared to accommodate my requirements and request. This was my fourth consecutive purchase from this dealer and it will not be the last. In short this is one of the better dealers to do business with in the NY Metro Area.

Marisasantiamo

17 de ago. de 2016

They took care of everything for me and made it so easy to get what I want. I definitely recommend Dana for anyone who is looking for a new car.

sid

13 de ago. de 2016

Our Lincoln truck failed to start Thursday afternnon.Naturally,our first (and only) call was to Chuck Puhan at Dana Lincoln service.And,as usual,the one call was all that was necessary. Lincoln road service came promptly,jump started the truck,enabling us to get to Dana. Chuck was his usual,"all over the problem" self,made sure we were taken care of quickly,and back on the road as soon as possible. What impresses my wife and I the most,however,was the fact that we've had the truck for 2 years. You would think that the early,"let's impress the new customer" approach would have worn off by now.IT HAS NOT.Chuck is as attentive now as he was when we first purchased the vehicle. We find this continuing quality of care quite remarkable. Going forward,because of Chuck's efforts,the decision to stay a Dana customer will be an easy one. Judy and Dan Stevens

Flapjack

8 de ago. de 2016

Dana Ford was a pleasure to deal with as I was in and out the same day in a matter of hours. After an exhaustive search, I had found the car I was looking for. Unlike another dealership on Staten Island that posted a similar car, Dana Ford had the car I was looking for. Steve, the general manager, who came recommended, is a reasonable gentleman and ensured a deal got done. The space is big and you will find what you need at Dana Ford.

Moe$

8 de ago. de 2016

highly recommend purchasing a car from this dealership workers are very friendly and are extremely helpful I got what I needed and was a fun and smooth experience coming here

Joe Krasinski

1 de ago. de 2016

Tomasz listened to what type of vehicle I was looking for, which made my purchase quick and easy. The atmosphere within the dealership was also very friendly as well. In addition, Mary in finance was a pleasure to work with and took the time to explain each document. Overall, a great experience and my fourth purchase at this dealership!

Joe Bober

30 de jul. de 2016

I have been loyal customer at Dana Ford for the last 12 plus years. Shaunna is the best very professional, not pushy. We just have to say that every member of their staff has made our experience with Dana an easy transition to lease new 2016 Ford Explorer

josephabrousseau

26 de jul. de 2016

Dealership was very clean and organized, staff was friendly, very helpful, and had a good ear for the customers. Fast service at the dealership. Great experience overall.

Timewasted

21 de jul. de 2016

Got a recall from Ford for my airbags. Called Dana Ford with recall info, gave VIN number, made appointment for 1 month later during my work vacation. Bring in car 7:30 am, they tell me "we can only verify the vehicle VIN number right now. We have to order the parts next. That's how Ford makes us do it." What !?!? I made an appointment 1 month in advance, just so they could look at my car and verify its VIN number. Now I have to wait for the parts to arrive, then make another appointment to have it fixed? Unbelievable that any company can work this way.

DeeZimmer

20 de jul. de 2016

Nick was so helpful when I made my decision. I originally went in for a different car, but he understood my financial situation and helped point me in the direction of an amazing car that fit my budget

Joliana10

16 de jul. de 2016

Going to Dana Ford today was the best decision I ever made. My experience from the second I entered the doors was simply amazing. The staff is very attentive. They make you feel so comfortable, just like if you were with family. They were so professional and pleasant. My sales person, Justin Picca, was awesome and explained everything perfect and made it so easy to choose a car. Mary Graffeo, my finance person was amazing. She wouldn't give up until she was able to help me. And Steve Riccardone, the manager, made my car leasing experience excellent. I wouldn't have been able to do it without the three of them. They worked so hard to make it happen. I would recommend this dealership to everyone. You will not be disappointed.

phyllis123a

14 de jul. de 2016

My husband & I was very satisfied with the service we received. We are very pleased with whom we dealt with and happy how we felt.

BUY AMERICAN

12 de jul. de 2016

had to go to nj manerger couldnt care less thanks 415mnth 2016 exp sport loaded jeresy city JOE B FORMALLY DANA MANGER CARMA A xxxxx

Teddy627

4 de jul. de 2016

They knew what I wanted and what the car was used for . They went out of their way to help us .as soon as we walked in they helped us

Margaret Corallo

30 de jun. de 2016

the gentlemen my husband and I dealt with where excellent, Mike Passaro, Vinny Langilotti, and Steve Riccardone and Jeff Beyer where patient, kind and understanding to our needs. We now are the proud owners of a wonderful Ford Fusion and I would recommend Dana Ford to friends and family they are excellent.

Lincolnguy

30 de jun. de 2016

Totally a very pleasant and professional experience. The manager, my sales person as well as the finance person couldn't be nicer. They were honest, did NOT play games and when it came time to pay, there were no hidden fees they forgot. I was in and out in maybe 2 hours with my new car. Nothing but praise for the entire experience.

mnburri

30 de jun. de 2016

I had some trouble with my leased Ford Edge which turned out to be the throttle body. When I took the car in, Artie was attentive and helpful. He was like my personal troubleshooter. The repair was completed in a timely manner. I hadn't used Dana's service department in a long time, but this this experience makes me sure that I'll come back.

jml72292

28 de jun. de 2016

Been going to Dana since 2010 leased my third car on Saturday, Shaunna is the best I will constantly go back they give you a good deal they're not pushy and they have beautiful cars thanks Shaunna.

Jon p

25 de jun. de 2016

Recently leased a new truck from Bobby and had a great experience with him. Leased the car in a fast time and very honest guy. Had a bad experience with manager Glen but Bobby was great.

John17

21 de jun. de 2016

We bought two Lincolnshire from Dana. We brought them in for service. The service manager Anthony Fallacaro spoke with us for ten minutes explaining some of the features that we were unsure of. He was very knowledgeable and courteous. Anthony is an excellent service manager.The service assistant, Lydia DiFinizio, was very informative and diligent in handling our needs. She was extremely personable and engaging. Lydia is a real asset to the Dana dealership.

Lori Nulty

17 de jun. de 2016

Mary Graffeo was a great pleasure to work with as Mom finalized the details of her first lease. She was friendly, funny, and extremely courteous. I would highly recommend a visit to Dana Ford as their staff continues to impress with each visit.

NickH

14 de jun. de 2016

I set an appointment to hav my Ford Explorer serviced. Upon arrival, I was greeted by Jeff Pikarsky. Jeff was polite, professional and courteous! He made my experience great! I highly recommend dealing with Jeff if you need to get your car/truck serviced!

Jhalp718

14 de jun. de 2016

i bought my brand new F-150 from dana and couldnt have had a better experience purchasing a vehicle , clean smooth process and to the point . very friendly sales team and knows what there doing.

Dedrea65

14 de jun. de 2016

Very friendly, got exactly what I wanted. Excellent experience. Patrick helped me right away and knew about the cars in the lot. Thanks Dana great

nurse3393

12 de jun. de 2016

I brought my second car down for service yesterday . I have a tight schedule due to medical problems. Bobby Ingrassia AGAIN helped me get in and out within an hour!! I always get VIP treatment at Dana!!! Lydia Difinizio helped make the service experience quick and easy. Bobby is like family and that's how he treats me!! Love this place!!

claro55

9 de jun. de 2016

Staff - Steve Riccardone, John Hart and John Daly were great to work with. The brand new facility was state of the art, open air, Leed Certified and roomy. Staff asked me throughout my time there if i wanted bottled water or coffee or needed anything.Process smooth, car is great and the team was excellent.

senese.amanda

8 de jun. de 2016

Excellent experience at DANA Ford Lincoln. Employees were extremely helpful and polite. They made my experience enjoyable and fun and helped me pick out my dream car! I will definitely be back! I already told all my friends and family to go to Dana for their next car! Fantastic! Couldn't be happier with my new Lincoln MKC.

jeff & fran

4 de jun. de 2016

We just leased our new Ford Edge from Dana Ford. We just have to say that every member of their staff has made our experience with Dana an easy transition from our trade in to our new vehicle. Everybody from our manager down to our sales person Shaunna was professional, and answered any and all questions that we had. When we left with our vehicle we felt that they worked very hard to give us the best deal out there. So when we left we felt good and had a smile on our faces.

patti b

1 de jun. de 2016

Fantastic experience! Selection was amazing. Delivery of our new vehicle was done so in a professional and informative way. All of the "bells and whistles" were explained and set up for us. This is our 1st vehicle from Dana Ford Lincoln and we will definitely be back. So happy that Dana is conveniently located on Staten Island. A special thanks to Steve Riccardone, Mary Graffeo, and Thomas Annunziata.

Agallagher1115

30 de may. de 2016

Excellent experience. I explained exactly what I was looking for and what my price range was and Frank was able to find the perfect car for me.

Liz & Joe Dunn

29 de may. de 2016

Fantastic experience and realistic negotiation process. Selection was amazing. Delivery of our new vehicle was done so in a professional and informative way. All of the "bells and whistles" were explained and set up for us. This is our 6th vehicle from Dana Ford Lincoln and we will definitely be back. So happy that Dana is conveniently located for us...Special thanks to Joe Petrecelli, Steve Riccardone, Jeff Beyer and Frank Curry.

gpaz

27 de may. de 2016

patrick kilbane jr was excellent no nonsense i would highly recommend him to anyone looking for a new car i will recommend everyone to patrick

Dcortez1023

27 de may. de 2016

I would recommend Dana Ford to anyone who is planning to purchase a vehicle. Everyone is professional, courteous and knowledgeable about their products. My salesman John H. was the kindest salesman I've ever met, Mary G from finance was extraordinary as well and I can't forget Harry who brought me to my SUV and introduced me every single feature offered; they leave no stones unturned.

John Lenza

24 de may. de 2016

This was my third car that I leased from Dana and I'm very satisfied with the service they provide. Patrick was awesome and if you visit him there go thirsty he offers water alot.

Paula5152016

23 de may. de 2016

This was my second time leasing a vehicle from Dana and it won't be my last... Everyone, even those that aren't involved with my lease, made sure I was being helped, Thanks guys......

Johnny skydive

18 de may. de 2016

They couldn't made it easier, very nice staff from start to end,selections of cars on lot was awesome to look at.thank you Dana ford

FrankSheridan

16 de may. de 2016

Recently I went into Dana to lease an Escape. Steve Riccardone did everything we asked to make this deal work for us. We were treated respectfully and he found the car that fit our budget. Anthony Soscia walked us through the process, from a test drive to putting our plates on for us. Professionals both!

Hrada11

13 de may. de 2016

Friendly, professional, and very knowledge staff. The sales associates that helped me, John H. & Steve R., made a seemingly complicated process swift, enjoyable as they were vibrant with knowledge and friendleness. The finance manager was very conversational, funny and easy to speak with. He explained the entire process, structure and everything involved as well made everything simple. I was in and out in under an hour and would reccomed buying their next car at Dana to anyone.

cookie102017

11 de may. de 2016

Robert Ingrassia was wonderful! I leased a new Lincoln this past saturday and Mr. Ingrassia was very knowledgeable and helpful! Mr. Ingrassia made certain I got the best deal. I've already recommended Dana Ford and Mr. Ingrassia to a couple of friends and I'll always recommend Dana Ford and Mr. Ingrassia in the future! I'm a life long customer now!!!!

nurse3393

11 de may. de 2016

I went to Dana Lincoln on Saturday to help my cousin lease a new car. Bobby Ingrassia was his usual awesome self!!! She was going to get a Ford truck but for less money he was able to get her into a Lincoln!!! I have leased all my cars with Bobby at Dana. He treats me and everyone I send to him like family!!! I can only say great things about Bobby!! He is a true professional who cares. You can only get great results when Bobby helps you!!! I will never go anywhere else for my cars!!!

Bg1230

10 de may. de 2016

The sales team worked with us to get us a good price and new showroom was excellent and has a large selection to choose from

Sandra2771

9 de may. de 2016

Very easy quick and simple - Mike Angelone Juan Estrella Mary Garofolo and Matt Ricardone were very helpful and efficient! Best experience so far. Will continue to return to Dana.

kg1of5

8 de may. de 2016

Salesman Patrick Kilbane and sales manager Michael Passaro treated me like family. They were patient and kind with my non-stop haggling and questions. Amazing.

Raffaela

7 de may. de 2016

Let me start out by saying that I cannot say enough about Dana. Johnathan Taylor was very easy to work with. He was able to answer all of my questions about my new escape without hesitation. His professional manner and easy going personality made my experience stress free. I would highly reccomend him to all of my friends and family. Steve Riccardone was exceptional as well. Steve definately went above and beyond! I cannot forget about John Daly. John was also a pleasure to work with. Kudos to Dana for having exceptional customer service! I will definately be back.

mschiff6

6 de may. de 2016

They overcharged my credit card - admitted the mistake - claimed they refunded my card and never did.. At the time they actually produced a paper showing they issued a credit - which they never really did.

Steph123

4 de may. de 2016

Great overall experience. Everyone is very nice polite very helpful and knowledgeable about the vehicles . Very high quality of customer service . Will definitely come back for my next car.

cfried14

27 de abr. de 2016

We had a great experience with Dana leasing our Ford Edge with them 3 years ago...decided to stick with them...glad we did! Nick Squeo was our salesman and couldn't have been more helpful, patient and informative. He took the time to answer all our questions. We were able to do everything in one day...including Nick transferring my granddaughters car seat in to our new 2016 Ford Edge...which I absolutely love....when something works...you stick with it. C. Fried

Marianne Moyer

23 de abr. de 2016

I was in a bit of a bind with my current vehicle. Rich and the rest of the crew at Dana Ford helped me every step of the way making the process easy and stress free. I knew what I wanted and Rich was extremely helpful and friendly (not pushy at all). I would highly recommend Dana Ford. I am very happy with my new Escape.

Barbara28

17 de abr. de 2016

The service was amazing and fast! I was in and out of the dealership in no time. Ive been going to Dana for many years and would never go anywhere else.

ruby

15 de abr. de 2016

i had a wonderful group of people helping me at all times. they are the best group ever and i would recommend dana to everybody. thank you dana for everything.

W13ny

13 de abr. de 2016

Went to Lincoln to lease a car. All they had was loaded models but the sales rep wanted to make a deal. The sales manager clearly just wanted to go home and didn't even attempt to come close in price to what the sales rep originally told us.

scottescape

8 de abr. de 2016

I had a wonderful experience as usual and i recomend Dana to all my family and friends. Juan the leasing manager and my salesman Vinny Caravella were great and very knowledgeable of the cars and helped put me into a Ford Escape that was afordable to me. Mary Graffeo was helpfull in finalising all of my paperwork and was on my way with my new car.

Shantee12

4 de abr. de 2016

This was my first time leasing a car and it was very exciting. It was not stressful at all it was very easy. The people at Dana are very kind and very helpful and I recommend this dealership.

Angart2000

30 de mar. de 2016

Everyone was pleasant and spent time showing me a large variety vehicles that I requested to inspect. after quite a few hours later I found the car of my dreams..I can't say enough about Dana Ford and their attention to what a customer wants. Sincerely Angelo Russo

Zee Medina

30 de mar. de 2016

Willing to go the extra yard to help you in car decision process. Great service, great experience. Dana Ford Lincoln is the place to go.

AN120

25 de mar. de 2016

extremly happy with my lease. First time leasing a car, was nothing but a great experience. Great customer service. Shuanna was very easy to work with, she didn't play any games. Over all was a good experience.

tomtools21

22 de mar. de 2016

Excellent experience. My wife and I walked in the door and was greeted by Ralph Ameno. Although we had no intention on purchasing a vehicle, Ralph was extremely friendly and dedicated his time in listening to our many questions and concerns. Ralph showed us several vehicles and recommended that we test drive the one we liked most. At no time did we feel that he was trying to push us on making a decision to purchase one. At the end of the day, we decided to purchase a vehicle at Dana Ford because we found Ralph to be extremely friendly, caring and honest. We ended our experience with Mary Graffeo who was also very nice and friendly. She took time going over and explaining all of the paperwork and made our experience at Dana very memorably. Thank you Ralph and Mary. Not only are you two great employees, you are great people too!

Rosemarie Pulice

22 de mar. de 2016

I was very pleased with Dana's staff. Everyone knew their jobs and if any issues came up they knew who to get to solve the problem. I got the car that I wanted in the color I wanted. The staff worked as a team to please each customer.

coolguy

20 de mar. de 2016

Our second Lincoln MKZ leased from Dana. Both experiences were excellent. Our sales representative, Gennaro Exposito was exceptionally helpful, patient and polite and delivered a beautiful car. Luigi, in Finance, was also a pleasure to work with. Thanks to both these Dana representatives!

DanaM0309

17 de mar. de 2016

I was told congrats and brought in to get insurance after all that they told me it was on hold. I had to come back with my husband for a co-signer. I thought that was a little backwards, shouldn't you get the bank approval before congratulating someone, pull the car to get cleaned up and have insurance started when the bank denies the app? Once I got my cosigner everything was great. Mary in finance really worked with us to get the best outcome and Mike the sales guy was great! After all was said and done we are happy with our purchase and experience.

Explorer15

16 de mar. de 2016

I wasn't sure which vehicle that I wanted to lease.. When I walked into Dana Ford, I was greeted by a very friendly woman. I believe her name is Cassandra.. She showed me around the Lincoln and Ford showrooms... She thought that I would really like a new Explorer... So then I met Vinny.. He was was a helpful salesman.. Took me personally in their yard to look at all Explorer inventory.. Patiently went through all packages and features of Explorers that I was interested in..We found a car that I liked, and painlessly leased my new Explorer... I felt no pressure from the second I walked in.. From the girl in the front, to the sales team, I thank you, Anthony..

MICHELE FIORE

16 de mar. de 2016

Very easy transaction, though timely everything went well and all of the staff go over and above to make you happy and satisfied.I am a returning customer and will continue to return in 3 years.

TMS18

14 de mar. de 2016

This is my 2nd car I have bought from Dana Lincoln. They provide great customer service from the sale of the vehicle to when I bring it in for an oil change. They are always expedient and courteous with their service. I always leave satisfied! I also love the Saturday hours which are very convenient.

Jill 4 wheel drive

12 de mar. de 2016

the reason I am taking the time to write this waiting is because I had such a great salesperson, John Hart who's leased me my Fusion and made sure that I got it on time with the exact colors and rims that I wanted without hesitation he took back my old lease and made the transition smooth and wonderful along with the help of Mary Graffeo who was quick Pleasant and a pleasure to deal with in the finance department. overall these departments fit together like the perfect puzzle and made one happy customer if you're looking to purchase or lease a car go see these people at Dana Motors in Staten Island exclamation point they deserve the salesperson and the finance person of the year award!!!!

frank lananna

11 de mar. de 2016

Jeff in sevice was amazing. Got the part i needed next day. And installed in under an hour..jeff your the man. Service was top notch, thanks

FordFusion

10 de mar. de 2016

First time dealing with Dana and definitely won't be the last. Would highly recommend this dealership in a heart beat. My sales person Shaunna Boreham is the best salesperson I've ever dealt with in the last 20 years that I've been buying vehicles. She is the first woman I've ever dealt with I give her an A+ across the board in every way possible. There is not one question that I asked her that wasn't answered quick and professionally. She is a pleasure to work with in every way. As far as the managers Glenn Mahoney, Juan Estrella, and Nouri Aktouf they treated me like I was family. Again I would highly recommend the dealership and all the names I mentioned in this review. Thanks again!

Craterface

9 de mar. de 2016

My experience was Awful. As a result I will never purchase a Ford going forward, I am unhappy with my decision to deal with this dealership.

2016mkz

9 de mar. de 2016

This was my first time buying from Dana mind you we did most of the deal over the phone being I lived 2 hours away but diellze duka and Justin picca were the sales staff that helped me and they went above and beyond to deliver my mkz to me staying at the dealership late cause of on ins issue on my part but they made it right!!! I recommend this dealer to anyone looking for a new Lincoln or ford thanks so much guys

RichA

7 de mar. de 2016

Tried to return a lease (was not leased from this dealer). I telephoned the dealership this past Thursday and asked if they have a problem taking my car back since it wasn't leased from their dealership. They said not a problem, no appointment was necessary. I took off from work today purposely to bring the car back. We showed up today to bring the car (which was inspected and under-miles) back. The manager told us he can't take our car because he had no room for it. When we questioned if we had leased the car from them 3 years ago, would they take it back? He answered YES. If we were going to lease another car from them today they also would have taken it back. We also asked that if we moved from TX and wanted to return this car - Glenn answered - YES he would have taken that car back, but since we leased from NJ - he said he had no room. This all transpired very nasty too. He was totally unprofessional and nasty. We called and lodged a complaint with Ford Credit. Ford Credit said it's the dealers responsibility to take back the car and that Dana Ford was breaching their agreement as a franchise. I informed Glenn I would post this and his answer to me was "Go ahead". Very unprofessional dealership who just lost a future customer.

Jla313

5 de mar. de 2016

Walked into Dana and was immediately greeted by the friendly staff. Nick Squeo, my sales person, got me a terrific deal on a 2016 Ford Fusion with tons of features. His managers Steve Riccardone and Michael Passaro were also great and easy to deal with. This, being my first lease/new car, was an all around great experience. I highly recommend this dealership!

Smljsi

5 de mar. de 2016

Service and communication provided by Adviser Jaimie Liga was top notchHave used Dana service on my two Ford vehicles for years and tryst them to do a great jobWaiting area, should you choose to wait is most pleasant

MikeK

5 de mar. de 2016

I went to Dana Motors to price a Ford Escape. They service provided by Joe Petruccelli was fantastic. I was convinced I would not get a car I could afford. Joe not only made it happen, I took delivery the same day. Tom also jumped in to make the deal happen..what great guys. This is an excellent place to do business. Then Mary G then put all the final pieces in place and the deal was done.I still cannot believe I came home with the SUV I wanted.

2016 Explorer

3 de mar. de 2016

Jeffrey Pikarsk was my service advisor. He is an asset to the department, and the dealership. My service was completed in an expedited fashion, and was a pleasurable experience.

the nooch

3 de mar. de 2016

everyone was a pleasure to deal with, the waiting area was amazing. very comfy in seating area with the telivision and free coffee and water.simple things that made experience better. everyone in dealership was very friendly even saleman/managers that were not helping me. never any pressure to purchase which i appreciate. Michael Passaro was finance manager i dealt with, truly a great person. i haggled with him to no end and he never got annoyed or bothered at all. Always had a smile on his face and i can get a little annoying when i haggle. sometimes i push too much. He helped me to get to the price i could afford. I would absolutely reccomend this dealership to everyone and would strongly reccomend dealing with salesman and manager that i dealt with. It would be my pleasure to purchase another vehicle from here. I cant say enough about these guys. Even the beautiful young lady that greeted me on way in and out and directed me to a sales person was very nice. thank you very much to everyone

cherrymaggiore

2 de mar. de 2016

From the minute I walked into the dealership and met Joe Petricelli, the experience was detailed, attentive and fun. I am grateful to Joe and his team who helped making a dream of buying a Mustang a reality...the car is phenomenal and Joe has checked in with me often to ensure all is running well. It feels like I just joined a family...

Nat

2 de mar. de 2016

We came in on Saturday at approximately 1:00 P.M and was greeted by a young lady who handled our situation with the utmost care , courtesy and knowledge of her job. As a matter of fact we needed to leave to do other errands so she hooked us up with a loaner for about 2 hours. Dana Lincoln has absolutely the best customer service I have ever experienced. That is why we will be leasing #4 from them in November 2016. Great work guys (and gals)

claera16

1 de mar. de 2016

service folks were courteous, professional and honest! i was in and out in an hour! also included was a quick car wash...well worth it

anne

29 de feb. de 2016

my experience at Dana with Artie Bongiorno in the service department is always exceptional - he is professional, courteous, friendly and always going the extra mile.

vladimir

28 de feb. de 2016

Great customer service from Mike Busacca, was very friendly and helped me a lot while i was buying the car thank you mike busacca for everything.

NYY-NYG Girl

28 de feb. de 2016

I live near West Point/Bear Mountain and I drive almost 2 hours to Dana Ford in Staten Island. I will not buy a car from any other dealership because I know I'll never get the service that the folks at Dana provide. Every staff member is friendly, informative, and helpful. They make the car shopping experience pleasant and actually fun. Dana Ford does it RIGHT!

Rocky

28 de feb. de 2016

The sales consultant Frankie ortiz was very good .Then came the financial advisor who was horrible.Spoke down to you overcharged I would never go there again a terrible experience .I can't even give a star rating.

Happy Edge Owner

28 de feb. de 2016

Was a very large, clean, welcoming atmosphere. We were greeted at the door each time we came in. Everyone went above and beyond to make sure we were happy.

Nicosmoms2

26 de feb. de 2016

This is the first time we've ever had a pleasant experience from start to finish at a car dealership. We were helped by Nick & he made sure our transaction was seamless. I have already mentioned to numerous people how much better Dana Ford has gotten since our last experience.

FandS123

26 de feb. de 2016

An overall positive experience: Detail use of car was afforded and was given the optionto sign up for a class to learn how to use the sync system.

JCipoll

25 de feb. de 2016

I went to Dana to speak to my Sales Rep Anthony G only to find out that he is no longer employed there. I was not very happy about this as I have worked with him for a long time and built a trust in him. While I was there I spoke to Chuck Puhan about SYNC problem and he said bring the car in tomorrow and with that immediately set me up with a Brand New loaner car. Brought the car there the next day and in a short time the SYNC was fixed and I had my MKZ back. Thanks Chuck you are always helpful

sharkey529

25 de feb. de 2016

I was not sure I was going to purchase another ford. But I decided to go back to dana ford and was very happy with the experience my sales person was jonathan taylor and the manager who helped us was Mike. I could not ask for a better experience they were so knowledgeable and answered all my questions (which were alot). Most of all they were patient with me since I am a very picky customer after all it is my money. LOL but they answered all my questions and I test drove a few to make sure I was going to be happy with my purchase and I am very. I would recommend anyone to go to dana .

charlie g

24 de feb. de 2016

I needed my directional signal fixed and found out there was a recall. I brought my car in, and was offered to wait no more than 2 hours, it was less than that. Its a pleasant place to wait and they make sure i get all my points and extras too.

NotVelasquez

23 de feb. de 2016

Brianna from sales called on my cell today, butchered my first name and completely changed my last name. When I corrected her she said "oh" then proceeded with her script. Told me my lease was up soon and asked if I wanted to come in and pick out a brand new car. I said "no". She said "fine" and hung up. Anyone halfway concerned with keeping a customer would have at least tried to inquire 'why not' or at least ended the conversation on a pleasant note. This is just typical of the overall experience I have had with Dana Ford sales and service departments for the past 3 years; you're not worth their time if you're not making them money.

Mystiquehc

23 de feb. de 2016

This is the third time dealing with Dana Ford and I wouldn't go anywhere else. Bob IngrassiaIs the best! I love my new Titanium Escape and he made it possible for me! They also have great coffee!

Mao15

23 de feb. de 2016

Tony,Mike, Steve , and Sal were very helpful and professional. I will be sending people to this dealership. I would highly recommend this dealer to friends. I have lease from here before and have had many positive experiences with the staff. Keep up the good work and thanks very much

Tandlou1

22 de feb. de 2016

This service center is by far the best I've ever experienced. Every time you walk into the service center you feel like your visiting Family. Service specialist Charles Puhan goes above and beyond to ensure that my experience with Lincoln meets every expectation I have. He is a true asset and Lincoln should be honored to have an employee take such pride in his work. Charles is a true pleasure to deal with and an excellent service specialist.

HappyCustomer

20 de feb. de 2016

Top notch service from the minute I walked in the door until I drove my new car off the lot. Jonathan Taylor was extremely knowledgeable and helpful and made the process painless. I highly recommend Dana.

LMD731

20 de feb. de 2016

My husband and I never purchase cars from Staten Island but this Dealership came highly recommended from a friend so we thought we'd give it a try. From the moment we entered it exceeded our expectations; from the friendly greeting to the clean, Beautiful waiting area. Our sales representative was Jonathan Taylor, who was absolutely amazing. Kind, friendly, and professional. He showed that he truly cared about my needs and worked incredibly hard to meet my needs so I can leave as a satisfied customer. There was no trying to get over on us or BS'ing us. He was honest and professional the whole time. My husband and I were extremely satisfied and would highly recommend this dealership to all.

Noga

19 de feb. de 2016

Dana Center is an excellent and professional service Center and I was lucky to be serviced by Jamie Liga. Thank you very much my friend Jamie. Nagy Mohamed

AmandaP

19 de feb. de 2016

I literally hate dealing with buying a new car but Rich T, Mary, and Matt honestly made it super easy. They weren't trying to rip me off. They actually got me exactly what I wanted and made the whole process painless. Not to mention I LOVE my new Fusion. Also, they took my old lease (Volkswagen) in and dealt with that whole returning process for me which was HUGE because I was dreading that.

jeep5657

18 de feb. de 2016

After bringing my car in to dana ford service on Thursday February 11th I received the car back on Wednesday February 17th. All that needed to be done was tire pressure sensor reset, horn to be fixed, and noise when turning the steering wheel. I called several times for updates and was promised a call back on more than 5 occasions, finally on the 6th attempt I received a phone call back, this was over the course of 4 days.After finally getting my car back and getting home, I noticed that the bumper wasnt fully on. They forgot to put retaining screws into the wheel well liner and under the bumper causing the liner to drag and scrape my tire. After calling about this I was told to come in within 30 minutes and it will be taken care of right away. I came in and was told it will be an hour or two to put in the 6 screws missing. I said thats ridiculous and asked them for the screws and that I would do it myself. They happily provided me with the screws and I laid on the floor in the service center screwing in these screws by hand.Oh and they promised that the techs checked the fluid level but the anti freeze was never refilled so I had them do that when I came back as well. In summary this experience was on the level of some shady mechanic and not something one would expect from a dealership.

fusionman

18 de feb. de 2016

Rich went out of his way more than once to make it worth the trip from New Jersey, and will ask for him next time. Everyone else we met was equally friendly and helpful in making our choice.

Jenr831

18 de feb. de 2016

My first visit. Had an appointment was taken on time. Comfortable waiting area with clean rest room. Easy checkout. I was worried because I did not purchase my car at Dana but they were professional and courteous

Vincent

17 de feb. de 2016

Just leased a 2015 Ford Edge through Dana. Frank was very knowledge about the vehicle and helped me to feel comfortable with the process. I would recommend this dealership to anyone in the NY NJ area.

bap0424

17 de feb. de 2016

A few months ago we visited Dana and spoke to Vincent Langilotti. We discussed what we were thinking of doing and he was very informative and helped us towards a final decision. We returned to Dana once we made our decision, met with Vincent and leased a 2016 Escape. We had an Escape many years ago, bought an Explorer after that (had it for 8+ years) and traded it for our Escape this trip. We are really loving our new Escape and learning all the new features. After we completed this lease, I found out that 3 friends and neighbors have the same vehicle. Vincent made this experience so hassle-free that we were pleasantly surprised. Dana is the way to go!

Armstrong(0

17 de feb. de 2016

Excellent.. I just purchased two king ranch trucks for my business. This dealership has great service. great people, I highly recommended buying your cars\trucks from them.

RC2418

10 de feb. de 2016

My overall experience was awesome. This is my third vehicle from there and by far the easiest. I could not have planned for a smoother purchase. Thank you!

Janice 523

9 de feb. de 2016

I thought that Kristiana was wonderful to work with and made the process of my trade in very easy. She was very personable and easy to deal with along with Matt and Luigi

TracyDunham

7 de feb. de 2016

I was leasing a 2014 Ford Explorer which I absolutely love. As my lease agreement was soon coming to an end I came in to see what my options were. Richard was my Salesperson. I explained to him that although my credit wasn't the worst, it wasn't the best. Richard assured me that everything would out and it did I left out of dealership with a 2016 Ford Explorer!! How excited am I? Richard was kind and patient throughout the entire process.

vuocon

4 de feb. de 2016

When I arrived the tech said 45 min, It was more like 1 1/2 hrs. So now after 45 Im watching the clock.I really didnt expect the car in 45min but that is the point.Late arrival you can get anywhere even at ford However I really like the car wash with service,and your waiting area, large enough so you dont feel like your on top of the other customers, instead its bright, airy, coffee available , you can charge your phone or i pad while you wait very nice,comfortable

elombardo

4 de feb. de 2016

I have been buying cars from Dana for the past decade. I have leased 4 cars and bought 1 and never had a problem. Recently I had an issue with damage to my bumper, but it has since been resolved.

Cakeguy

3 de feb. de 2016

Dana Ford has become my go to dealer for all my Ford service needs. I have had nothing but satisfying and positive results whenever I bring my vehicle in for service or repair. The staff is outstanding from the professionals who politely answer the phone and schedule appointments to everyone of the service advisors I have had the pleasure of dealing with. Yesterday I met Anthony, but on previous visits I have dealt with Joe, Charles and Jeff. They all have done an excellent job keeping me informed and updated on all repairs and needed service work. Kudos to all the mechanics and assorted service personnel as they have made expert one and done repairs every time. I have to thank Charles especially for enrolling me in the service rewards program. I highly recommend this program. Called just before noon yesterday to inquire if I could get an oil change, spoke to someone who said no problem even though I couldn't get there until 1pm. Once I got checked in, I went to the customer lounge and made a coffee. I did some work on my laptop and fired off a couple of emails in an hour. It was then I went to stretch my legs and get some air out front. Stepping outside I noticed an Explorer just like mine, same color, but much nicer, being parked out front. Wait.... it was mine, Thanks courtesy wash for erasing winter storm Jonah, it was crusted in salt when I brought it in. Now for the best part. I went to the service desk to pay and get my keys, Bonus I had a complimentary oil change coming via the rewards program. It does not get any better than that. You may not always be out in an hour as I was but the desired results of a well maintained and repaired vehicle has added up to all my travels in that Ford being trouble-free and Dana Ford Service is one of the top reasons for that.

Gleasonbus7561

3 de feb. de 2016

Jamie was very good in communicating to me what the concerns were with my Ford Escape,worked out a plan to rectify the situation, although didn't anticipate the money I had to spend with this service ,I'm completely satisfied with the outcome thank you for your courteously and putting me in a loaner until my truck was ready

alirada569

3 de feb. de 2016

I had an absolutely amazing experience at dana ford. I was politely welcomed by 2 sales reps who were eager to help me and had an absolute pleasure doing so. I felt as if they really wanted what was best for me and I felt I was getting better service than any other car dealership on the island. From test driving the car to work out a price that was right for me and even the registration and plates turned out to be extremely smooth. I got in and got out with a big smile on my face. Will gladly recommend Dana ford to all my family and friends.

sng7360

2 de feb. de 2016

Excellent Service , Joe is very professional & helpful. handled my concerns. The car service is excellent I no longer have to concerned about getting a ride to pick up my car, this is a wonderful service thank you.

Thimble131

1 de feb. de 2016

I have visited 8 dealerships in the last month. I think they used every sleazy sales trick in the book on me. Dana and one other (Hackensack) were the only ones that listened closely and addressed my concerns without ANY high pressure sales tactics.Yes, my lease went through in about two hours.

bigedeli

1 de feb. de 2016

I purchased a Dodge from another dealership and it has been a headache from the beginning. For my next car I decided to stop at Dana Ford Lincoln. My salesman Richard Harley was an excellent help. He really took his time to find me exactly what I wanted. The lot was covered in snow and he dredged through it. I told him it wasn't necessary but he made sure that I was provided top quality service. I paid $10k less then my Dodge and the Ford is way way better. I highly recommend Mr. Richard Harley and Dana Ford Lincoln.

Navigot

1 de feb. de 2016

Chuck and his team provide exceptional service. They are cognizant of time and make an effort to get you in and out in reasonable fashion. I dont mind taking my Lincoln for service, they are professional, accommodating and most of all the facility is clean and inviting.

daroman

1 de feb. de 2016

Excellent professional, knowledgeable, friendly service, from my service specialist Anthony to all the employees, love Dana Ford and I always recommend them to my family and friends.

Rob8611

29 de ene. de 2016

The best car buying/leasing experience I've ever had in my young adult life. Didn't feel pressured one bit. Mentioned to Rich Harley (best sales associate there) what I wanted to put down and what I wanted to pay, and he gave me the exact number! Matt, the sales manager was kind and helpful and the staff/service dept is quick and friendly! Overall, a dealership I will recommend to family, friends, and people in the market for a car, as well as revisit once my current lease is up. Thank you again Rich and great job Dana!

Jpinto

29 de ene. de 2016

Having been a faithful Ford customer and Car owner for over 20 years - I am in my 11th Ford since 1993 - Dana Ford has always been friendly, courteous and always treated me and my family very professionally and satisfied my needs time and time again. There is just no reason to ever go any where else.....Thank You DANA

RickJayneK

26 de ene. de 2016

I brought in my MKZ for scheduled service and I couldn't have been happier. I did not have to wait at all the lounge was very comfortable and there was fresh coffee and muffins. The service was fast and I was on my way in no time.

Ezzolisa808

24 de ene. de 2016

Joe pertruccelli was an excellent salesman....not only was he very patient but also very helpful with me picking my suv....he went above and beyond to make you I have everything in my vehicle I wanted !! Thanks again joe I'm in love with my new ford escape !!!!!

ford truck

24 de ene. de 2016

Mr. Sansonetti was very knowable on the service that my F250 needed! What I liked was he gave me a follow up call the next day to make sure that I was satisfied with the service that was done on my vehicle. I give him and Dana Ford A+.

Julia

22 de ene. de 2016

Tire blow-out due to pot hole in New Jersey, after waiting an hour for AAA finally got tire changed, then got to the bridge and had to wait an hour due to a car accident. Needless to say, not a happy camper at this point. Wanted to have our tire fixed before the snow storm. Was pleasantly surprised when I was able to get an immediate appointment. Artie Bongiorno took care of my service issues immediately. All the customer service was excellent. Treated kindly by everyone! Will definitely keep Dana and Artie to service our Escape! A bad experience was turned around!

Anthony Orlando

22 de ene. de 2016

Quick determination of issue. Service rep was available by phone/e-mail and he was very responsive. Only negative was there were no courtesy cars available at the time of my service.

Missy1234

21 de ene. de 2016

Great experience! Everyone was helpful and polite especially our sales guy Gennaro. My family has also always dealt with Juan who comes highly recommended as well. Beautiful car, great people. Will return.

MJF Insurance

21 de ene. de 2016

Brought my car in for service at Dana. The whole process was very enjoyable. The scheduling was quick, received text and phone reminder that the appointment was coming up. Chuck and the staff in the Service Deartment are very friendly and explained the work process clearly. They updated me as I was waiting in the dealership, made you feel very comfortable. Car was ready in no time and was on my way.. Highly recommend them.

Joe&dawn

20 de ene. de 2016

I have to say Kevin and Nick made this experience great. They were both very helpful and went above and beyond to help us with our new purchase. Thank you, Joe&Dawn

ford truck

20 de ene. de 2016

Very helpful and explained what my pickup truck needed.. Would recommend this service manager to anyone who needs service. Joe Sansonetti is an excellent knowlageble person..

patty3kids

19 de ene. de 2016

My husband and I recently leased matching his and hers vehicles from Dana Ford Lincoln and the experience was 100% perfect from start to finish. Our sales person Roy listened to everything we wanted and made it happen. Everything from test drives to a bow wrapped surprise was handled perfectly by Roy! We ended up with an Edge SEL and Lincoln MKZ.

nikolay23

19 de ene. de 2016

I've recently leased 2016 Ford Explorer from Dana Ford. Everything was as promised by the sales person Rich. Transaction was nice and easy. Great dealership and great people working there. Highly recommend.

TonyB

17 de ene. de 2016

Anthony, Chuck, and Maureen provide the best service and customer experience every single time. They're always quick to take care of me, are always professional, personable, and honest.

Lightning

16 de ene. de 2016

Anthony G. and Mike Sauber make a great team. They took my trade in and made the deal as promised. The truck I purchased was prepped and ready on time. The deal was perfect. I would also like to thank Frank for a great test drive and Anthony M. for his help in the morning. Thanks again my wife and I will surely be back.

Tandlou1

16 de ene. de 2016

The best service I have ever received at a car dealership! Charles and Anthony are always a pleasure to deal with. This dealership always makes you feel like your part of there family a true pleasure to visit.

JoeG

15 de ene. de 2016

This was my first time buying a new vehicle and the complete team made it very easy. Process was a breeze and the deal was just as good. Highly recommend this group.

Mario Flotta

14 de ene. de 2016

Went in for an oil change and was told brakes were shot, me being the optimist insisted on seeing them for myself. As I stood there in disbelief looking at metal on metal (bad thing when it comes to brakes) was extremely grateful for the find. The service department was knowledgeable and extremely courteous as they were for every visit since getting my CPO truck.

tiffanyscarpa

14 de ene. de 2016

It was a pleasure doing business with Dana Ford and Lincoln the sales man Nick Giarletta was awesome helped me every step of the way and is still making sure i am happy with my purchase. This place gives a++++++++++++++ customer service and is so helpful and friendly with me every step of the way.

Wak123

14 de ene. de 2016

Made an appointment, dropped off my with no hassle. Recieved an update from Jeff and a time to pick up my car. Repairs were made and my car was given a courtesy carwash.

Tonz & Marge

13 de ene. de 2016

I have been dealing with Dana Motors for over 20 years and here"s why . Besides getting the best price on Ford and Lincoln vehicles from Bob Ingrassia Salesman and Juan the Ford Manager and Nick the Lincoln Manager ( i presently have 3 cars , 2 Lincoln's and a Ford ). Their service is by far the best , besides great service writers Chuck and Anthony in Lincoln and Artie in Ford you are always welcome and taken care of even without a appointment. I was recently at our vacation home in Pocono Lake , Pa. On Monday December 28th we were shopping in Wilkes Barre ,Pa, I left my wife at the mall and went to Coccia Lincoln for a oil change they told me they couldn't do it until Saturday January 2nd I said its a simple oil change , sorry we can't do it. The next day Tuesday December 29th we were shopping at the outlets in Tannersville again I left my wife Margaret and went to Ray Price Lincoln in Stroudsburg Pa. they told me they couldn't change the oil until the following Tuesday January 5th. again I said its only a oil change sorry we can't do it. Neither dealership saw my vehicle or asked where did I buy it.Today January 12th after work I went to Dana without a appointment at 4:45 pm I pulled into the service writing area , I saw Chuck and asked for a oil change and he said no problem,they rotated the tires washed my car and I was out of there at 5:35 Now thats service . If you deal with Dana Ford Lincoln you will never ever have a problem !!!!!!! Anthony Franzese

2highrollers

13 de ene. de 2016

The best service I have ever received at a car dealership! Michael Angelone made sure to have my new vehicle ready AND on time for my pickup appointment. Michael also took the time to go through all the new features of the vehicle. He also reviewed the existing features also! Michael also followed up with a phone call the next day to see if there were any issues! Sal Debennedetto was great to deal with also. He made the paperwork process totally painless! Juan Estrella always kept me informed of the status of my vehicle order and also took the time to oversee the process from beginning to end. The customer service at Dana Ford is EXCELLENT!!!

Mybbgrl1126

9 de ene. de 2016

My salesperson Christie was awesome she was very knowledgeable about the car and very friendly. She helped me from beginning to end. I highly recommend Dana Ford in Staten Island. The manager Matt was also a great help. Thank you so much and I will return.

texwex

9 de ene. de 2016

Superb service!!! Caring and helpful staff. Anthony Fallacaro was terrific and is truly a credit to your service department. I would not hesitate to recommend Dana for their outstanding service department as well as their sales department.

Iceman16

6 de ene. de 2016

Very good experience painless witch leasing a car never is. Big thanks to Brieann Driscoll and Michael Angelone great to deal with very helpful 10/10 experience.

Stelly

4 de ene. de 2016

When I arrived at 1:30 for my 2:00 p.m. appointment a young man named Joe Petruccelli offered to assist me in finding the vehicle I had been researching for several weeks. I wasn't sure if I wanted to lease or finance so Joe took me out to the lot via golf cart so I wouldn't have to walk too much, and he explained about the different vehicles, their sizes, equipment, model types. I explained to him that money was a big factor for me so he was sure to show me vehicles within my price range. I found a Fusion S model and we went for a test drive. The ride is amazing. When we got back my 2013 Cruz was appraised and we sat down and explored leasing versus financing. Thomas, Mike, Steven and Joe were amazing as they did not rush me; they explained everything to me and gave me room to make my own decision. They did not "hard sell" me and gave me the opportunity to figure out my best course of action. I am now a first time lessee and have these gentlemen to thank. And by the way, I had to return to the showroom today and Joe P. set up my Sync system for my cell phone so I can talk through the car speakers. Joe has gone above and beyond in being helpful and I am sure to recommend Dana Ford Motors to anyone interested in a car. Thank you all!

QTGIRL281

3 de ene. de 2016

My family has been getting our cars from Dana Lincoln Ford i think since they have been open.Monday we went in only for an oil change & needed a new tire cause there was a huge slash in the tire & we had bought the tire protection which covers the tires & the rims,thank God for small favors cause the rim got slightly bent,i must have scrapped a crub!! like i said my parents always had a LINCOLN from the Continentail to the LSC TO THE MARK 8 while they had Lincolns i had Mercury Cougars{i had 3] then they tried the Milannice car. in 2010 mom wanted to try a cross over so she got the Ford EDGE & I also got 2010 Ford MUSTANG[STILL MY FAV CAR,MISS HER SO MUCH] in 2013 we got a new Edge again!while we were waiting we were looking atthe fords we were talking about getting a new car,nothing really popped out at us! so the sales woman asked if we wanted to lookat the Lincoln's she said there was a lot of really good deals & rebates!! in 2013 i fell in LOVE with the MKZ!! so we went to look at a a few different ones. we took a test drive & that nice smooth LINCOLN RIDW BROUGHT BACK MEMORIES!! we walked in for just an OIL CHANGE & NEW TIRE WALKED 3HOURS LATER SAYING SEE YOU ON WED WHEN WE PICK UP OUR BRAND NEW 2016 LINCOLN MKZ!! I HAVE BEEN SO HAPPY THIS CAR IS SO SHARPE & OVERALL A SEXY CAR LOL!!!! WHAT AN AMAZING WAY TO START THE NEW YEAR A NEW CAR!!!!

artemis620

1 de ene. de 2016

Had a flat tire the night before. Called service department 8 am the next morning. I was told to bring it right in. The car was done with a wash in 1-1/2 hoursThank you Dana ford

Susan66

1 de ene. de 2016

I have been a Dana customer for years and i always get a great deal. Gennaro made the leasing of the Lincokn MKC very pleasant , we got a great deal and I would definitely recommend this dealership.

Buddha429ataol.com

1 de ene. de 2016

Bobby from Lincoln helped us and made the experience very smooth. We leased a 2016 ford explorer on 12/31/15 and I had my 3 kids there and the playroom helped alot for them also.

Lizking711

1 de ene. de 2016

I have Been to many dealerships over the years,This dealership topped them all.There were no runarounds,meeting with 5 people to give you different prices.Dealt with Juan Estrella and Genaro Esposito

car lorraine1030

31 de dic. de 2015

My Car would not start after having it towed 4 time to my service station i was told its the battery, the second time i was told it's the relay switch. the 3rd time they were baffled. after the 4th tow from new jersey to the service station again the service station was baffled. each time aaa said it was the starter. and each tine the car was left over =night the car would start. this happened every two weeks. So i brought it to Dana and told them my tale of woe. Jeff one of the service managers who I have dealt with before told me he would have the mechanic look at the car. Jeff was most helpful each time i had a problem.Well my car is working right now as they found the problem. Moral to the Story is that i should have gone to the Dealer the first time. Thanks Jeff to you and the mechanic who found the problem. Just hope from now on that i will only need regular service.

Lincolnguy13

30 de dic. de 2015

After stalling several times my service engine light came on. I managed to drive it directly to the dealership. They took it right in check it out and resolved the problem while I waited.Excellent job! ??

Silver 529

29 de dic. de 2015

I am a 70-year-old senior living on a modest income who needed to turn in a lease to an opposing dealership which had been pressuring me to re-lease (so annoying). It was what made me turn to Dana Ford in Staten Island. I had an experience driving the Ford Escape while my car was being repaired a few years ago and from that moment on it won my heart and I made up my mind next time I leased it would be a Ford Escape. That dream came true thanks to the amazing sales team at Dana Ford in Staten Island. Justin Pica, Tom Caccese, Juan Estrella, Nori Artouf and Steve Riccardone made me feel like I was part of their family...they worked with me taking into consideration my income...they were patient and very kind beyond my expectations (I think Santa whispered in their ears) and yesterday I picked up my big girl Red Wagon...the Ford Escape Titanium and oh will I play with it. She is beautiful and so intelligent...I feel safe and secure knowing I have the best safety features available while I am out and about playing with her in the rain, sleet and snow (whenever it decides to show up this year)...in the meantime I can enjoy a great view of the sky thanks to my panoramic moonroof. I could go on and on. If you want the best experience purchasing or leasing a vehicle...go straight to Dana Ford...ask for Justin, Tom, Nori, Juan or Steve tell 'em this little old "Italianbroad" sent ya...you'll be greeted with a smile from the minute you walk in...and a huge hug when you leave...even though you will want to hang out with these guys all day long. The experience you will have at Dana Ford will wipe away any prior negative car buying/leasing experience you may have encountered. On your mark...get ready...just GO!!!

Mustanggt350

27 de dic. de 2015

Excellent sales staff .. Very knowledgable an friendly.. No hassle car buying experience... And fast delivery of vehicle..would purchase again...special thanks to Anthony mays.. And Anthony G...

K's 2016 Escape

26 de dic. de 2015

I received a very good services from the sale person John Barbato to choose the right car for my daughter. I had a very comfortable experience at the Dana Ford for a day to finish the deal.

nurse3393

26 de dic. de 2015

I needed the Ford Mustang I lease for my son serviced. I am having medical problems and only had one day to get it done. I called Bobby Ingrassia who sold me my Lincoln truck and I was told to come right in and my car was done in less then an hour!!! Bobby is such a caring awesome person who always treats me like family. I keep going back to Dana because of him. He is such a knowledgeable man I trust him with all three cars I lease from Dana. Bobby enlisted the help of Jeff Pikarsky in service to make a perfect service experience. Jeff was able to get the car serviced quickly which was great for me. You can not beat the service and special attention you get from Bobby Ingrassia!!! He is the BEST salesman and person. I can highly recommend him to all my friends!!!!!

TommyCars

25 de dic. de 2015

I had a great experience! Got into a brand new 2016 Explorer at a great price! Everything was finished in one day and I was able to drive my car home that night! Look forward to doing more business with these fine men and women!

Nick56

25 de dic. de 2015

Service manager Joe was professional and address all issues needed in the repair of my auto. He kept me informed and let me know the progress of the repairs and when to expect completion. The loaner was Greatly appreciated and your person in charge Cecle was very professional. My Explorer came back in perfect shape and clean as a whistle. That's again Joe and Dana for your fine service.

435M

23 de dic. de 2015

Was coming off a lease of a 2013 MKX. Juan "Sapo" Estrella and his team are number one. They made my new car experience comfortable easy with no pressure. He researched and found the model we wanted and had it to me in a day. I refer all my friends and family to Dana. This is my 4th vehicle from them. ????????They are the best.

Serg08

22 de dic. de 2015

Staff was very helpful and took care of my needs right away. I dealt mainly with Arthur who was very professional and very helpful. I brought in my company vehicle to have a license plate frame installed. Although it took an hour to complete I was not aware that they were also washing the car as well. What a surprise! It was very much needed and well worth the wait. I will definitely come back to Dana Ford for my future business and personal needs.

gabi

21 de dic. de 2015

i went there for oil change ,they are very helpfull are so friendley they did an exellent job , im so happy with the service that they did and happy dealing with them

Mca9129

20 de dic. de 2015

I had the pleasure of working with a wonderful team of professionals.Christopher, Ralph and Steve were friendly, patient and understanding to my needs. They were very honest and thorough in all vehicle and financial options. I never felt rushed or pressured into a purchase and they made sure I felt confident and pleased with the purchase Id be making.I have purchased vehicles before and I can honestly say that I had the best experience with this company and team of professionals. Thank you all for making this a very easy, smooth transaction and for all your help.I love my new truck!

lyssa617

19 de dic. de 2015

I needed to get out of a loan that a different dealership messed up on, Joby and his other coworkers went above and beyond to make sure that all of my needs were met. I was in a loan that I could not get out of but Dana Ford made it happen, anytime I called Joby was right there to assist me, I could call a few times a day and he never was bothered by it. He even went through all of the cars in the lot to find the right car for me. I would definitely recommend this dealership and salesman to help you get the perfect car and excellent customer service!!

JCipoll

19 de dic. de 2015

I came home from work and my wife said that the tire pressure light came on. I called Dana and spoke to Debbie. She told me to bring it in that minute. When I arrived, I met Anthony Fallacaro and he immediately took care of me. He told me to get a cup of coffee and relax. Forty-five minutes later it was done and I was on my way home. Thanks Anthony

Danafordsucks

19 de dic. de 2015

I had a problem where my park assist feature malfunctioned and my wheel well caught the tubular bumper of a commercial van and dos slightly damage my 1 month old car. Dana was of no assistance diagnosing or fixing the problem. They wouldn't even talk to ford corporate for me. Now the won't return my phone calls. But the free coffee is great.

MRAVE

18 de dic. de 2015

Being someone who typical shops for premium SUV's, I was skeptical to look at the Ford Explorer. However, this year Ford released the 2016 Explorer Platinum edition, targeting the premium market.I began speaking with Joby Joseph in June 2015 looking for the new Platinum edition, however this model was delayed until later in the year. Joby and I would speak over the next few months, sometimes on calls, as well as his person cell/texts, providing updates of when I could expect to see the vehicle.When it came time to actually make the purchase in fall 2015, Joby and Juan Estrella were great, helping me negotiate a great deal for the car, never letting me feel stressed or pressured during the process. They assisted with the lease return of my Infiniti SUV, and delivered the new car as soon as it began to be available at the dealership.I am now converted to Ford and enjoy my new Explorer very much. I recommend Dana to friends and tell them to look up Joby as soon as they arrive.

Josie1949

17 de dic. de 2015

Anthony took care of me and was excellent. He made sure not only for the oil change, he had my car washed , tires rotated and checked out. He was awesome and so very polite and courteous. Thank you!

omarramadan8

16 de dic. de 2015

I got a great deal. They were professional, friendly, and I highly recommend Dana. Ask for Joby in sales and let Jeff explain any of the financing.

Jayykamil

16 de dic. de 2015

I was taken care of very professionally. My car is great and was prepared perfectly. Sales and finance reps were very helpful. Clean and friendly environment.

patty degennaro

14 de dic. de 2015

This is my second lease with Dana Ford. The Riccardone brothers along with Kristianna Gennaro assisted me in finding my ideal car. All I did was show up and give the particulars for my needs and budget and they were able to put me in a car high then my expectations.I have and will continue to recommend this dealership to others.I feel confidant even after the transaction is said and done; should I need help with anything......one of they will assist me in promptly.Also, the atmosphere is comfortable and I was made to feel like family.Patricia DeGennaroSatisfied Customer

JUNE123

12 de dic. de 2015

When I walked in to Dana Motors I had no intention of Leasing a car that day. I just wanted to look around and visit other places. The Receptionist Valerie was friendly with a lovely personality - I told her I did not want to be pressured into anything she said no problem and introduced me to Mary - when I told her what I was looking for she took me over to the cars and said "that car looks just right for you". She was right, the car is beautiful and drives like a dream. I told her what I was looking to pay - she spoke to her boss Juan and got me a wonderful deal! She was patient, understanding and kind. She took the time to answer all of my questions and she cared enough to make sure I got exactly what I was looking for. If you are looking for a car go see Mary - she is THE BEST!!

Courtney0815

9 de dic. de 2015

Very pleasurable experience!!! Would highly recommend this dealership if looking to get a new car.The staff is very very helpful and knowledgeable! Great Experience!

GloriaLC

8 de dic. de 2015

I was so happy to be able to get a service appointment so quickly. When I arrived for my oil change I was greeted by Artie who processed my service appointment and escorted me to the waiting lounge. While I was waiting my sales associate Anthony, stopped by to chat. In less than an hour my car was done and I was on my way home!

topcat122041

8 de dic. de 2015

JEFF IS COURTEOUS, PROFESSIONAL AND INFORMATIVE.I WAS TAKEN CARE OF IMMEDIATELY, JEFF WAS EXCELLENTWITH EVERYTHING. WAITING AREA WAS GREAT, CLEAN,OVERALL EXPERIENCE EXCELLENT. .

Lisa-Anne U

7 de dic. de 2015

From the time I arrived to the time I departed I was cometely notified and every step explained. Awesome service and I highly recommend!!Thank you!!!

Brezzy

5 de dic. de 2015

Would highly recommend this SUV it's flawless. The experience when purchasing it was very pleasant. The staff was great and knowledgeable about the vehicles. There was an extremely long wait like a few hours but it was worth it!!

Ant8337895

4 de dic. de 2015

Was in and out and everything was taken care of. Service employees are excellent at lincoln and ford.I have been servicing my car here for years and every problem has been taken care of promptly and professionally. I highly recommend using Dana Ford.

Ralph T

4 de dic. de 2015

I called the day before and was able to schedule an appointment to have my 2nd free oil change on my 2014 MKX.I had no problem and they were able to accommodate the service around my schedule. I met with Anthony Fallacarowho was assigned as my service representative. He did a great job explaining the process and within a hour I had my vehicle back in service.The car was completely washed and clean.

Louise24

3 de dic. de 2015

I leased a Ford Focus SE 2015 and I am very pleased with Dana Ford. Frank Curry and Joby Joseph were fantastic and showed me exactly what I wanted and worked hard in getting me the car. Thank you.

Arielle1

3 de dic. de 2015

My car was ready fast, my part was order I did not have to wait long and I felt very content. Jamie was a pleasure and very helpful!!

cortesecal

3 de dic. de 2015

The purchase of our 2016 Ford F-250 was a great experience. Working with Ralph, Matt and Juan is always pleasurable and that is why we come to Dana and will continue to for our future needs.

Jpfiesta2011

1 de dic. de 2015

Jamie was excellent took care of me right away explained what had to be done and how long it would take also provided shuttle service Thanks for making it easy JP

1lincoln

1 de dic. de 2015

Easiest time I ever had buying a car. No hassle .Told salesman what I wanted where I wanted to be on price.Came to a deal.

Vincent421

1 de dic. de 2015

From the instant I walked into Dana and met with Vincent Langilotti I knew I was getting my next vehicle from Dana. Vincent was professional, mature and extremely knowledgeable. He was very helpful, friendly, kind and honest. Vincent is absolutely without question an asset to Dana Ford Lincoln! Vincent truly created a fastastic experience! I've been purchasing/leasing vehicles for over 30 years and this was the greatest experience I've ever had in my life!

Michaelpet

1 de dic. de 2015

The check in process was very simple. They listened to my concerns and adderssed them quickly. Every person in this area was courteous and efficient. My car was returned with everything in perfect working order

Jenn Spinelli

30 de nov. de 2015

I was greeted at the door with a smile and it didn't stop there. Everyone we dealt with was extremely helpful and knowledgeable. They went above and beyond to make sure I left with everything I was looking for in a new car. They even made all of the tedious paperwork simple! What can be a stressful money spending event was turned into the fun filled and exciting experience it should be. I cannot thank Tony M, Frank T and Anthony G for all of their help!

DNelson

30 de nov. de 2015

Very fast check in and friendly service. Took the time to ask about any vehicle concerns or complaints. waiting area was comfortable and he service was completed sooner than estimated.

victormax

28 de nov. de 2015

A total professional experience which I have not found in other dealerships, where above named staff exceeded expectations and kept their word-unlike other dealerships I have dealt with in the past. I highly recommend this dealership for purchasing your next vehicle.

bam110

26 de nov. de 2015

Took my wife's edge in for its first oil change. Got the works done, can't complain. Made an appointment and in 45 mins got the oil changed, tires rotated, fluids and a car wash. I even asked if they could wipe down the inside windshield which they did.

vitocco

26 de nov. de 2015

The service guys at Dana for my Ford cars are the best. My service writer Jeff Pikarsky knows his stuff and wants to do the very best for me every time I go in. When of things he does which is great, is while you're waiting, he will come and tell you the progress in getting your car done. He doesn't forget about you, and he cares about your vehicle even though its among many that he is responsible for. Good guy !

sonnysmustang

26 de nov. de 2015

I purchased a certified pre-owned 2014 Mustang. They made me feel like purchased a new vehicle. The service and support have been great. The 1 concern I had had with the vehicle has been addressed by the dealer and approved by Ford, Kudos to both Ford and the dealership staff for addressing my concerns quickly and to my satisfaction. These guys rock!

Herb Fonseca

25 de nov. de 2015

On Wednesday November 25, 2015 I was present at Dana Lincoln Service. This was my first time in for a service related issue. Upon arrival I went to my salesperson Kyle Doyle who was aware that I was coming in. He requested my vehicle and offered me coffee. He then stated that he would take the vehicle himself. Later I met Chuck from service. My issues were corrected in a timely manner and I was extremely thrilled with the excellent service. When I purchased the vehicle with my wife, I wasn't sure of the quality of the service that I would receive. Excellent is what I would have to rate it. I have been a six time Mercedes Benz owner. My currant Mercedes will be going back in May, 2016 and I will purchase another from Kyle Doyle. Thanks to everyone at Dana Lincoin.

Herb

24 de nov. de 2015

It was one of the best shopping for a vehicle experience I have ever had and I thank sales rep. Kyle Doyle for that. He welcomed my wife Olga and myself into Dana Lincoln offered his assistatance and introduced us to the Lincoln vehicles. Within a short time we were road testing a MKC and that's all it took. The deal was done. When my Mercedes Benz goes back in April I will have already ordered my next car from Mr. Kyle Doyle. Thank you

pattyo

24 de nov. de 2015

As a single middle age woman, it was great to see a young female to help me with my car purchase! Through the years, I have always dreaded going to purchase a car...this was the best experience I have ever had! She was young,however, she was patient with me and I felt comfortable! In the past, some of your male salespeople had been cold and insincere. Thank you Diellza for making my car purchase painless!

Bernice M

23 de nov. de 2015

When you go in for service and you feel respected and are kept abreast of where your car is and that they are even checking for things you didn't ask for - When you have a clean and inventing place to wait and are even supplied with muffins and coffee - Yeah - Gave me the warm and fussies!

Zarrah2015

21 de nov. de 2015

After having the worse experience with Staten Island Hyundai meeting and working with Juan Estrella was the best thing that happened. I received nothing but 110% from the moment I walked in until I left.

tony54gto

20 de nov. de 2015

Anytime I visit Dana Ford Lincoln for service, they always meet my expectations. From when they take my car to service it, to the time they return back to me it's always professional. I've always recommended this dealership and always will.

Julia

20 de nov. de 2015

Anthony went out of his way to see that we were able to obtain the vehicle we wanted. He stayed on top of things from the very beginning to the end of the process. We were extremely pleased. The gentleman from the Finance Dept was also extremely helpful and pleasant. The whole experience was positive!

tonina04

18 de nov. de 2015

I have been admiring the MKZ since the new model came out in 2013. I finally decided to go for it and visited DANA Ford Lincoln in Staten Island, NY. Kyle Doyle was a fantastic salesman! I originally went in looking for a certified pre-owned 2013 MKZ but after Kyle explained a few things, I quickly realized I needed to lease a brand new 2016! Since I wasn't too sure on what color to get, Kyle took me and my family to the back lot and asked me to pick one. The selection was unbelievable!!!! Kyle was so knowledgeable and accommodating to our budget and needs. He was also very patient in dealing with my indecisiveness on the color. We finally picked Platinum Dune. When we returned to the office to seal the deal, Kyle made sure he got the price down to where we needed to be! I couldn't have asked for a better salesperson!!! I highly recommend Kyle Doyle for the purchase of your next Lincoln!!!

RC2418

18 de nov. de 2015

At first there was delay in getting the part needed but once the part was in Jamie did an excellent job in assuring great customer service. He also maintained communication throughout the process.

Lorrainem57

18 de nov. de 2015

Roy Alston was a great salesmen, patient, accommodating and knowledgeable. The Sales Manager Nick Abbruzzese was the best!. Everyone was very nice. Overall the experience was great.

Caccamo, Frank08

17 de nov. de 2015

Ford service is always quick, efficient and courteous. I always bring my vehicle into Ford for service and maintenance. Nice waiting area equipped with good amenities for your wait time and they return your vehicle washed too.

PeterV

16 de nov. de 2015

I have visited most Lincoln dealerships on Long Island and came across Dana Ford Lincoln in Staten Island. I requested a price for a 2016 Lincoln MKX they had it stock. I was given a true car estimate for the cost through American Express. The price was 2,000-3,000 better than any other dealer I went to. Still skeptical, My wife and I took a ride to Staten Island to check it out. We were greeted by our salesman Roy Alston. He was a very nice guy and frankly the most knowledgable about the 2016 MKX features of anyone I spoke to at the many dealerships I visited. Needless to say we made a deal and I could not have been happier. Thanks Roy and thanks Dana Lincoln!

Captmike

15 de nov. de 2015

Came in with the NY Times for a couple of minutes away from kids to read while my car was being serviced...But they finished the car way too soon...So much for reading...

skip442

13 de nov. de 2015

I was treated like family and all my concerns were addressed..I had my vehicle back earlier than promised and in perfect condition.Pleasant atmosphere all around

DeAngelis

13 de nov. de 2015

The service department is aces. The service department offered shuttle service to my home and back due to a long period it would take to service my vehicle so I wouldn't have to wait a long time in the waiting room. . Keep up the good work.

Nobzbecrasy

12 de nov. de 2015

From start to finish the experience was amazing been going there for years Steve Riccardone and Matt Riccardone were beyond excellent!!!! Would highly recommend to everyone and anyone

Jack

12 de nov. de 2015

Jamie Liga was great. He was very helpful and provided great service.Sam in sales was also very good, he sold us a beautiful truck.

Heathergail

11 de nov. de 2015

I came in to have my car service on a Thursday because I was driving to MD for a wedding on Friday. After waiting all day to get my car back Joe informed me that something had gone wrong and they need to keep the car overnight. I done live in SI I use to and have always love the service at Dana ford. To make a long story short they gave me a loaner car to drive home. My car still was not completed on Friday and the service manager called to apologize for the inconvenience . To say the least I ended up driving a brand new MKS to MD loved it. No I did not buy one. However I appreciated the support customer service . Keep up the great work and I will continue to drive miles and pay that toll to have my car service.

Jack Cipolla

10 de nov. de 2015

Joby Joseph and Anthony Mays are the best salesmen I ever done business with, they were both very knowledgeable and patient, no hi pressuring sales pitch, I got a very good deal on what I was looking for. If you go there ask for either one you won't go wrong. Service Adviser Joseph Sansonetti and parts staff William H. were also excellent and very helpful.

decohen2

8 de nov. de 2015

My salesperson has always been Richard Harley who is the best car salesperson I have ever done business with. If you go to Dana, always ask for Rich!

Marek Wiszowaty

8 de nov. de 2015

They give my very good price and help with find a car right for my . It was no hurry with my decision and salesmen was very patient with my decision .

Rmljr217

6 de nov. de 2015

Very helpful staff. Good environment. Best price around. Very good choice of inventory with a wide price range. Sales staff that helped me was excellent.

Elaine Selznick

5 de nov. de 2015

It took several visits to become a sale, but John Espinoza was ever patient, courteous, and informative throughout. If he couldn't answer a question immediately he took the time to research it. If he is typical of Dana sales people you are running a superlative operation - and the Fusion is great, too!

Bill10314

5 de nov. de 2015

Everything was very good from the moment I arrived until leaving. Staff was great. I only issue was the car wash which even though is done as a courtesy, could have been better. Could have paid a little more attention on the car wash interior & exterior. Overall, very good service. Jamie Liga was Excellent.

vinnyred

4 de nov. de 2015

I gave 5 stars because of the patience of my sales rep. Mary Graffeo. My husband and I are sure we gave her a hard time with all the questions we had. In the end, she was very professional and made our lease experience pleasurable.

AtlanticSalt

4 de nov. de 2015

Always a pleasure to deal with the service department personat at Dana. I've found the diesel mechanic to be very no knowledgeable and capable.

Andrea B

3 de nov. de 2015

I visited Dana Ford because my 3 year lease was up and I needed to get another vehicle. I arrived with my 3 year old son to complete the transaction and from the moment I walked in the door, the sales team was ready to help. My sales rep for the day, Rich Thomasen was an angel. He was very attentive not only to my needs, but also asked about the needs of my son. Rich made my entire experience a very pleasant one, very smooth transaction. I would recommend him and the Dana Ford Lincoln Team to my friends and family.

Dino

3 de nov. de 2015

Thank tou for a good experience, I'm very happy with my overall outcome, also very happy with the help of the salesman John Daly, and made it clear that if I needed his help with anything or any questions that I can feel free to contact him.Thank youRegards Shehadin Marke

boomer

3 de nov. de 2015

everyone was very friendly,courterous and very helpful would recommend everyone to to ask for all the indivualds involved in our transaction. especually anthony g. luigi and anthony mays

JH236

2 de nov. de 2015

I was extremely satisfied with the level of service that I received today. Jeff Pikarsky was very helpful. He kept me informed of everything that was taking place. He came out to let me know what was wrong with my vehicle and what needed to be done to fix it. When my vehicle was ready I proceeded to the front entrance where a gentleman awaited with the keys in his hands to my truck.

biga

1 de nov. de 2015

I had an excellent experience at Dana Ford Lincoln. Martin Franklin made sure my car was repaired in a timely fashion. My third row had an issue and was repaired immediately. Highly recommend Dana Ford Lincoln.

MHKCO

30 de oct. de 2015

Be forewarned...do your homework. Know what the going price of your vehicle is before you go in or better yet, find another dealer. I can understand them trying to sell at a higher price, that's called negotiations. My concern is that they Lied about what they could do, about what I was entitled to from Ford as far as rebates, incentives and interest rates I qualified for. The sales associate was helpful in showing us their inventory, but the manager lied. Go somewhere else.

ed5918

30 de oct. de 2015

I just needed a first time oil change on my Lincoln and Anthony Fallacaro was my service adviser. His attitude and knowledge was outstanding. He had me in and out in no time at all and even had the car washed. I will return to get service from Anthony again!!!!

bsully14

30 de oct. de 2015

Made my appointment for next day. Car was brought in and I was informed of the progress and I was very pleased with the service. Good job was done. Very pleased. 3 recalls and service.

LBS

29 de oct. de 2015

Made an appointment the day before and I received my preferred time slot. Was met at the automatic door opening by a staff member who greeted me and said that Anthony would be right there. within 5 minutes Anthony and I sat down to discuss what needed to be done to the vehicle (MKC). I just wanted my first checkup and had a minor adjustment to my sideview mirror (which turned out not to be a problem at all). They took my keys and I didn't see the car until everything was completed including a complimentary car wash. The entire process of waiting was about an hour and a half. There was fresh coffee and TV, if you want to watch. Overall, a very pleasant service visit with excellent staff. Oh I forgot that Frank Curry sat in the the car with me and reviewed some interesting technical details that I hadn't discovered yet. Very informative.My hats are off to you guys!

sexy arab

29 de oct. de 2015

Today it is very hard to find excellent service respect and honesty I walked into Dana I had to get my routine maintenance for my ford edge spoke with Mr.Martin Franklin who greeted me with such respect and is very professional I explained what needed to be done with my truck he said no problem he then introduced me to Anthony Fallacaro who was very pleasant and lend me car for a couple of hours they called me when the car was ready it was amazing they explained in full detail what was done with the truck and they washed it for me. the service department was very pleasant I recommend this place I cannot believe a place like this can even exist on Staten Island I always thought you had to go to jersey for service or to purchase I did that and was disappointed once again thank you very much Mr.Martin Franklin and the staff at Dana Lincoln Mercury

Domenic F

28 de oct. de 2015

In less than 3 hours I returned my 2013 MKX ( 5 mos early on a 39 mo lease) and drove out with my new 2016 MKX The salesman Robert (Bob) Ingrassia was a terrific guy and knew how to get things done to meet my financial goals and get me in the car I wanted for the dollars I wanted to spend... Great job al around this is my 2nd lease with them and my first was just as easy and the service throughout the years has been fantastic...Dana gets it!!! They know how to make the customer glad they went there...

Big Tony

27 de oct. de 2015

Brought my Explorer in for the works package. Never talked into spending unnecessary money on my car. Always a pleasure. Keep up the good work.

Johncapo

26 de oct. de 2015

Very helpful and good costumer service..I had a good experience.. no problems.. they let me know when the parts are in.. I'll recommend this place to other people.

john

25 de oct. de 2015

Loved our lease experience from the receptionist to completion of the sale it was an amazing experience. Dana excels in quality, experience and price. AWESOME!

seeko

25 de oct. de 2015

Great people whom I believe are fair, honest and respect.my sales person John Espinoza He was helpful, knowledgeable and kind Sales Manager worked with us and kept us in budget ... Overall they are a great team. Dealing with Dana is great experience recommended to everyone looking for car or for service.

pkipp

23 de oct. de 2015

Brought my 2012 CPO MKZ in for first service and dealt with Anthony F. in service. The facility is first rate and waiting area spacious and comfortable. The service crew identified and corrected a couple of minor issues I had suspected were possible problems but had neglected to mention, only intending to have an oil and filter change. Anthony visited several times in the waiting area and kept me abreast with all details. Work was done in a timely manner. I was extremely pleased with Dana's service work and particularly Anthony's attention to detail. I won't hesitate to continue having them do my service work even with though I am crossing over from NJ.

Johnc

22 de oct. de 2015

great service. Jamie checked me in. Gave me a time frame for repair and beat it. Entire staff was top shelf ,I own 4 ford vehicles and will be returning with them for service and repair Thanks John C

jdim1470

21 de oct. de 2015

I had a very pleasant experience with my sales person. He was extremely knowledgable . I would highly recommend him. I would definitely return and purchase or lease another vehicle in the near future.

JoepJeep

20 de oct. de 2015

Dana made it for me to lease a new Ford Explorer, from the test drive to the point where I asked them to install a backseat TV for the kids - they made it happen. I was very happy with the service.

Big Tony

20 de oct. de 2015

Great experience. This is our 4th lease from Dana. Always an easy experience. Very knowledgeable sales person. We'll be back soon for another lease.

Dpatsakos

19 de oct. de 2015

My car required a tire change and 2 recall servicing. I explained that I would need a loaner due to other commitments for the day. I was please to have my loaner car waiting. The experience was quick and professional. Charles was a pleasure from the drop off to the pick up.

JAMES BOND

18 de oct. de 2015

I had to have my car towed to the center on a Monday Morning . I needed to get to work but they are out of loaner cars . They rushed me into the inspection and told me they would get me in and out before the time it would take to get me setup and into a rental . They accomplished that task .

Tino

18 de oct. de 2015

Jeff P. is a very friendly & informative person. He was helpful & dependable while my car was in his care. The service at dana ford is excellent. Thank you all for you hospitality.

mylincoln

16 de oct. de 2015

This dealership is a class act. It' a model of how a successful business conducts themselves. Everyone is a true professional.Excellent experience.. Mario Terranova

RLP

15 de oct. de 2015

Great people whom I believe are fair, honest and whom I respect... Knowing that they work for a living and are entitled to do the best they can!!For me, as long as they aren't beyond reason I have been happy, satisfied and treated well and with respect... Thank you Dana.. Ford and Lincoln!!! You have great people working for you and with me!R. Pearlman MD

Nemo11

14 de oct. de 2015

Went in for basic maitnence, dealt with Jamie in service. Jamie is very easy to deal with, very helpful, and will be returning for sure. Great service dept.

Juliefocus12

14 de oct. de 2015

Car was serviced in timely manner and courteous way and would recommend dana ford Lincoln to all my friends p.s clean waiting are and drinks

Annette S.

14 de oct. de 2015

Service was quick and by appointment, waiting area was clean and free coffee, place for kids was cute. Would recommend service to friends and family

claudia

14 de oct. de 2015

Our sales person Frank Tripoli did a great job , he was very knowledgeable and kind and Steve Ricardona Sales Manager worked with us and kept us in budget ... Overall they are a great team

Denise

14 de oct. de 2015

Frank and Mike made leasing our car very easy. They where friendly and very respectful, and took the time to explain all the features of the car.

dellajo

13 de oct. de 2015

My wife and visited about a dozen dealerships in the NY metropolitan area (various makes) and Dana Lincoln was far and away our favorite. They were soft-sell, extremely patient, all about the customer service. It was a great experience. Gennaro our salesman was the best.

christinefocus

13 de oct. de 2015

Dealing with Dana is a super positive experience. It's almost hard to believe how quick, efficient, almost effortless it is to lease another car.

Spags

12 de oct. de 2015

I was referred to nick Abbruzzese and it was truly a different kind of experience. I gave him some numbers that were in my budget and I feel I got the deal of the century!!!!! Nick was a great person to deal with. .I would also like to acknowledge joby Joseph and chuck puhan for their help going beyond the normal customer service. Chuck if you are reading this, ty very much!!!

babarino1

12 de oct. de 2015

when i came in i was taken care of right away ..i was serviced promptly and was comfortable while waiting...i was very happy with anthony in service

Dienastee1

12 de oct. de 2015

Everyone was very nice. I felt very comfortable and Frank Tripoli made sure I received the car car I wanted. I always feel important at Dana Ford. This is my fourth car with them. If you want excellent customer service and great deals, this is the place.

rweckher

11 de oct. de 2015

This is not the first time I've had my Lincoln Navigator serviced at Dana. Their service exceeds my expectations particularly since the new center has opened. My vehicle had to be held for the repairs and I was offered a loaner vehicle. The repair was extensive and it took 5 days. However I was completely satisfied with the results and the service adviser (Anthony Fallaca) kept me advised as to the progress being made. Could not have been more happy.

FORD FOR ME

10 de oct. de 2015

Dana by far exceeded all of my expectations. Excellent sales by Frank Tripoli and service by Jamie Liga. The facility is huge, has an excellent inventory to choose from, and is brand new, even with a lounge. The atmosphere was very friendly. Thank you all for such a caring and pleasant customer experience. Dana is simply wonderful!

T.M.Bell

9 de oct. de 2015

My first experience (2 years ago) with Dana left me with a bad feeling about them. My car was 2 months old (purchased at another dealership) I was treated poorly by a young lady. This time it was a completely different experience. My engine light went on so I went to Dana. I had a doctor's appointment in Great Neck at 11:15 for a medical procedure which I could not cancel. Jamie Liga took care of my situation with professionalism and showed a sincere concern for my problem. Not only did he fix the engine light problem but he also had the recall taken care of at the same time. I was willing to return at another date for the recall..I was out of Dana by 10:10 and luckily for me there was light traffic and I was on time for my procedure. I feel that Dana has improved and I will return in the future.

MKZ14

9 de oct. de 2015

The service rep handled the paperwork quickly and it made the experience very easy. I was in and out of the dealership in a very short time.

carrepair

9 de oct. de 2015

The service was quick and explained completly before work was done. Arty was a great service person.It was nice to have a shuttle this made it easy to get home and back to the dealer.Thank YouMargaret Grandstaff

ALFORD78

8 de oct. de 2015

This was my family's and I First time at this Ford dealership locationAlso the first time purchasing a Ford vehicle and I have to admit not only am I completely satisfied with my Ford edge titanium im also completely satisfied with the excellent knowledgeable salesman Frank Tripoli very educated Regarding all vehicles overall great experience totally recommend this place...

Liann613

8 de oct. de 2015

Last night I finalized the lease on my 2016 Ford Mustang Convertible. This was my 4th lease with Dana and each time the process was simple and pleasant and the staff made me feel welcome and comfortable though out the process. I would highly recommend leasing or buying your next vehicle with them.

mrwiz326

7 de oct. de 2015

I was met by Charles Puhan who addressed all my concerns. He seemed to be very knowledgeable about the situation of the welcome lights malfunction. The next step was to get the car to duplicate situation. Well to no avail the situation could not be duplicated.I was told when the car was ready that a valet would pick me up because, I had no way to get there. I fell please that DANA went the extra mile to try to solve my problem and made it easy for me to get there Mark kaufman

daveliam

6 de oct. de 2015

This is our fourth vehicle from Dana Ford and every experiences has been better than the last. I trust them completely with my buying experience.

crystalcruz

3 de oct. de 2015

Mike Ferone, Matt Richardone, Steve Richardone and Roy Alston were very helpful and made sure I left happy and with the car I wanted. I have already told my friends and family make sure they go to Dana Ford Lincoln if they are thinking about getting a new car. They were very friendly and great at what they do. Thank you guys and Dana Ford Lincoln I love my 2016 Ford Escape !!!

Sunfireh

3 de oct. de 2015

From the moment I walked into the dealership I felt very comfortable, not pressured and happy with my representatives service. Mary G knew her stuff and helped me pick out exactly what my husband and I had in mind. She knew exactly which cars had all the options we wanted. She was a pleasure to deal with and helped make the experience hassle free. The financing rep Jeffrey B was polite, professional, and answered every question with complete confidence and knowledge. I would definitely recommend this dealership and would definately do business with them again. I want to add that this was the 3rd new vehicle I leased within a year period---one for my son at Jeep, one for me at Honda and this one for my husband the Ford Escape. I rate them the best out of all!!!!

sid

2 de oct. de 2015

My wife's Lincoln truck brakes developed a "screetching" sound when fully depressed.Brakes are not something to fool around with,so we drove straight to Lincoln service on Monday,9/28/15.No advance call was made,we had no appointment,we just showed up.Mr.Charles Puhan greeted us,as if he were waiting for us to arrive,never mentioning that we didn't call.He could not have been more courteous or helpful.He listened to the noise,agreed there was an issue,explained what he thought it was-and then got the repair done the very same day.He also,even though we arrived in two vehicles,volunteereda loaner,or rides both to our home and then back to the dealership when the repair was completed.The truck is now perfect,and there was no stress involved in reaching that point,thanks to Charles.Service such as this is why we stick with the Dana dealership.Not bad for a Monday...

Rohammers

1 de oct. de 2015

BEWARE Worst experience I've ever had buying a car. I was lied to about the date the car I wanted was supposed to be arriving on, bear in mind I had put a deposit down on this car so I was serious about purchasing it. For over a month I was given the run around about when it was supposed to arrive, but I finally decided to just take one of their stock vehicles sitting on the lot because they already had my money from the deposit for the car I actually wanted and there was no clear date when it was actually going to arrive at the dealership It was "in transit" for over a month according to them.I must have been over to that awful place 5 times in total, each time I went it cost me $17 in tolls, plus gas, and the time out of my day. They never reimbursed me for my tolls and the staff are shady as anything - they're more interested in being on their phones than helping you and they're clueless about anything you ask them. I was told originally my payments would be so much a month, but then when I actually came in to sign the papers the price had magically gone up $90 a month for the same car. Honestly save your money and go to any other dealership, this place caused me so much stress and I feel like I was robbed. I would never recommended this place to ANYONE.

elizabeth ballard

30 de sep. de 2015

this is my third lease from dana. the salesmen and manager staff work with you at getting the best price available. they aren't pushy or arrogant like other dealerships. I highly recommend this dealership to anyone looking to buy or lease. beautiful environment as well!!

kastonreese292

30 de sep. de 2015

Mary is amazing! Eased my mind about leasing and made the entire process stress free and manageable. Will never go anywhere else after using Dana. Thank you!

Barbara128

30 de sep. de 2015

mike was a pleasure to work with. He listened to our needs before making any suggestions to us which then helped him service our needs. He understood that we were looking for a used car for my husband to go back and forth to work. He gave us the cost of what a used car would cost compared to leasing. We are happy he did that we went with leasing and love the car. Thank you Mike

diane99

30 de sep. de 2015

Leased a 2015 Ford Edge with Tom Annuziata. Lied about rebates, never received money we were promised. Customer service rep & manager don't return phone calls. Would not recommend this dealership to anyone. Unethical and deceitful sales practices happening here.

1011

29 de sep. de 2015

In September,2015, I bought a 2013 Ford Expedition from Dana ford.. My sales consultant was Joby Joseph. I thought he was terrific. He was very courteous and knowledgeable about the car and the dealership. He helped me through the entire process.

PMully

28 de sep. de 2015

Joby Joseph and Mike Passaro were knowledgeable, kind and able to answer all my questions. The transition from one lease to another was a very professional experience. Your dedication shows by your work ethics. Thank you.

Tandlou1

28 de sep. de 2015

I'm always impressed with the level of service that Charles Punan always provides me with at Dana's. From the moment you walk into the service center you feel like part of the Dana Family and know they care about any issue your car is having. They take great pride in getting you back into your vehicle ASAP. Thanks Charles for always providing me with an excellent experience.

happy MKZ Driver

28 de sep. de 2015

Very impressed with knowledge, experience & courtesy of Chuck Puhan and Anthony Fallaca. These two men are very professional and know what customer service means, They have made my visits very pleasant.

Robedrn

28 de sep. de 2015

Tommy Annunziata, Joby Joseph ,Jamie Liga and Nick Giarletta make it a very easy and enjoyable experience. When you go into Dana Ford you are treated like a friend and not some stranger. I wouldn't go anywhere else to get my car

ValerieTsymbalenko

27 de sep. de 2015

Juan, Rich Harley, Jeff, and Tommy were all extremely accommodating. This was the easiest experience I had buying a car. They made sure I was in and out and completely satisfied. I will definitely be recommending Dana to all my friends and family. Thank you for my new car! Love my fusion way better than the mercedes I got rid of.

Ignored

26 de sep. de 2015

Ordered a car during the end of summer sale. It's been a month now and we've called 4 times to request the VIN. The receptionist was rude and no one has called us back yet even though we were assured we would receive a call back. Should have gone with another dealer.

bffbaccala

24 de sep. de 2015

Brought my car in for routine oil change and to check my brakes and tires. Artie was right on top of my car like it was his own. Artie gave me a great deal and had me in and out. I highly recommend Artie and his team of professionals.

Kitty

24 de sep. de 2015

Jeff attended to my maintenance check up professionally and courteously. He also services my husband previously with the same professionalism. An asset to your business for sure.

rsebklyn

23 de sep. de 2015

My wife and I recently finalized our 3rd lease for a Lincoln MKZ at Dana. This is by far the best dealership we have ever visited. From the moment we entered the showroom we received "top of the line" treatment. You really can't compare Dana to any other dealership. Starting with the facility itself; it is spotless and customer friendly to the max. You are always warmly greeted and NEVER feel under siege or under pressure as with so many "old school" dealerships.Starting with our salesman Richard Harley (our 3rd Lincoln Lease with him) the entire process was easy, and respectful. Richard is patient, extremely knowledgeable and was always available to us to help us make an informed decision with zero pressure. Sales manager Nick Abbruzzese helped us "close the deal" in a likewise respectful and extremely fair manner. Even at his level there was again zero pressure. Nick approved what I considered to be an extremely favorable offer and honored his price quote on a 2016 Lincoln when the specific 2015 vehicle we wanted was not available. A first class operation!! The finance business was also easy and competently handled by finance director Nouri Aktouf. In keeping with the Dana style of doing business he was thorough, respectful, and took enough time to answer ALL of our questions. Finally, Frank Curry the Dana Customer relations manager took as much time as we needed (along with Richard Harley) to bring us up to date with all of the new technological features in our MKZ. Frank made it clear that he is always available if questions arise. And although Juan Estrella was not directly involved in the process with us this time, he remembered us, greeted us warmly, and made it clear that he was available to us if necessary.One last thing that separates Dana from other dealers is the ONGOING calls/emails that we received from Richard Harley and others at Dana. These are calls/emails that we received from time to time throughout the course of our lease to see how we are making out with our vehicle and to see if there are any problems/concerns. These are NOT calls that arrive just before the lease expires hoping for a sale, but are calls of genuine concern even though the lease may have years to go before renewal. Customer relations at it's best!Although not a factor in the lease process, I should add that in keeping with the Dana standards, our experience with the service department over the years has also been "top of the line". The high quality of our Lincoln vehicles has greatly limited our need for service calls! A quick word about our 2nd MKZ lease:ON OCTOBER 29, 2012 OUR MKZ WAS DESTROYED DURING HURRICANE SANDY. THE WATER LINE INSIDE THE VEHICLE REACHED TO THE TOP OF THE STEERING WHEEL!There was never any question that my wife and I would return to Dana if and when the insurance adjuster would declare our vehicle a total loss.As for Lincoln Roadside Assist: When it was all but impossible to get a tow truck to move storm damaged vehicles, Lincoln Roadside Assist was able to get a truck out to us on November 2nd, THE SAME DAY WE CALLED!! When we arrived at Dana all of the staff we had worked with before offered their support and were genuinely concerned about us and our family. Fortunately there was still inventory to choose from and we were behind the wheel of a new MKZ within days. And in keeping with the Dana style of "going the extra mile" for customers, Richard Harley drove my wife and I home to Brooklyn in his personal vehicle when no other vehicles or cabs were available in the aftermath of the hurricane. A 1st rate dealership all the way!What I mentioned in Dealer Rater 3 years ago (10/16/2012) is as true now as it was then. "Other dealerships would benefit from sending their sales staff to Dana pretending to be customers to learn how business should be conducted."

L T

22 de sep. de 2015

We don't live close by but went there to look at a pre-owned Lincoln SUV. They had the best price around. We were introduced to Gennaro who was really nice and not pushy. He worked with us and showed us the best available cars. The SUV he showed us was very clean and had low mileage. Everybody we met while we were walking around were really nice and greeted us and asked us if we needed help. Once we chose the car, Gennaro was running around getting the paperwork done while we were watching TV and eating the pastries. Sal in finance also treated us professionally and answered all our questions. We had to come back for our inspection because the machine was not working properly due to a glitch in the computer system run by NYS DMV. When we came back, Anthony in the service department greeted us and had the work done right away. This dealership is a great dealership and we would wholeheartedly recommend it to anybody looking for a Ford or Lincoln. Ask for Gennaro.

charlie g

22 de sep. de 2015

Good explanation, not a long waitt, the coffee is nice,everythingis new and clean, its nice to get a ride home and back . I also was reminded about my appointment by phone

BK718

19 de sep. de 2015

In my experience, working with many auto dealers can range from frustrating to downright exasperating. But my experience at Dana Ford was quite different. My sales representative, Mary Graffeo, was patient, insightful and super friendly as I narrowed down my options based on their offerings. She was extremely knowledgable about the products (she definitely knows her stuff!) and was able to gradually work through all the different vehicle options I had. She allowed me plenty time to test out multiple models until I arrived at my choice of a Ford Fusion, absent any rush or hassle. When it came time to crafting a deal, both Mary and Steve Riccardone took my considerations into account and made an enticing offer that I accepted even though I had little intention of closing a deal without first looking into several other manufacturers' models. But since Mary and Steve were able to find exactly what I was looking for and offer it at great price, there was no need to look elsewhere. For their attitude and friendliness alone, (not to mention the awesome car they set me up with) they each deserved my business and I was proud to make a deal with them. Truly, the best car-buying experience I've had and I highly recommend paying them a visit if you're shopping around!

danros

18 de sep. de 2015

We came to this dealer from NJ because their True Car price and low fees beat every dealer in our state. Everyone was very helpful and friendly. Very happy with the purchase and would definitely return!

lbon126

18 de sep. de 2015

On September 17, 2015 I called Dana Ford to ask when I could bring my Ford Escape back that was on a lease and almost over the mileage, they said come on down. I dealt with 3 gentlemen, Juan Estrella who had my new car waiting there for me when I got there 1 hour later, Nouri Aktoup who had our paperwork printed and ready in less than 20 minutes and Mike Geib who showed us our car called our insurance and programmed my phone to the car in less than a half an our. In all my 20 years at Ford I have never had such an easy enjoyable and stress free visit. I would recommend this dealership to anyone. I also own another Ford that is leased and was promised no headaches when that one goes back to re-lease. These guys were The Best.....

DianaS

16 de sep. de 2015

From the moment we walked in the door, everything went exceptionally smoothly. I've been dealing with Dana Ford's Service Department for many years so I sort of expected a good experience, and I got it. John Hart showed us what was available in our price range, and he was very patient with all our questions. Picking up the car a few days later, John was not available but he contacted us and made sure that we were taken care of by another well-informed sales person, Frank Tripoli, who made the final transaction and paperwork go quickly and effortlessly. I truly appreciated his explanation of all the buttons. The financing paperwork was explained to us very clearly and professionally by Nick Giarletta (with NO pressure). All in all, it was another good Dana Ford experience; and I would recommend Dana Ford highly.

PaddyMac

16 de sep. de 2015

I just bought a new car from the folks at Dana Motors and the experience was exceptional. I was directed to Dana Motors by a friend that also had a great experience with the dealer. My friend set the expectations very high and I am happy to report that my experience was very good.The process from my first visit to the dealership to the moment I drove the car off the lot was professional, attentive and sincere. Each person I met with understood their role and worked hard to make sure I was comfortable with anything discussed at that time. I never felt an ounce of pressure to buy the car now or buy this upgrade. I am now a happy Dana Ford customer.Special thanks to Juan and his team in the control center and to Rich Thomasen for a job well done on the sales floor.Patrick

gramP

15 de sep. de 2015

My visit to Dana Ford Lincoln was very pleasant and I was assisted by competent, informative and concerned sales personnel. Mary Graffeo spent a lot of time answering my questions, explaining the features of the Edge I was interested in and helping construct a deal that satisfied my needs and my income. Steve Riccardone, the sales manager, worked with Mary to arrive at the deal. I was at the dealership for quite a long time and my diabetes was acting up and both Steve and Mary showed concern for me and offered to get me anything I needed. I was very impressed with their desire to help me. This is my second car purchased from Dana and I would not hesitate to return there again.

jgjavier28

15 de sep. de 2015

was a pleasure working with this group of people, they work extra hard and went the extra mile to get me the deal that I felt more comfortable with, Juan, Nouri, Jeff and Jobi thanks for the attentive service and patience in getting the deal done. you guys rock!!!!!

locknutts

15 de sep. de 2015

Very good service joe and artie always good to me a truly great team my car always feels like new after my visits thank you guys

ina330

11 de sep. de 2015

Always a pleasure to have the maintenance performed on my 2014 Ford Fusion at your service center. The waiting room is very clean and comfortable. The time seems to fly by while watching the big screen TV. My service writer,Jeff Pikarsky, gave me updates on the length of time it would be for my service to be completed.

Lincoln

10 de sep. de 2015

Service was quick and efficent.they made appointment quick.were very nice to me.when I came in.offered me water and coffee..I will def. use them again.

CaptLou1

9 de sep. de 2015

I brought my 2010 Taurus to have a tire repaired or replaced. Joseph, my service Advisor took very good care of me. Professional and Courteous.

CreativeHandPrint

9 de sep. de 2015

I brought in my ford fiesta for a recall and was treated exceptionally well. everyone from service to showroom was extremely COURTEOUS. I was pleasantly surprised to be driven home in their shuttle van, wow best experience I've had from a dealership in over 10 years. I received a call when my car was ready and was pleasantly surprised that my car was washed inside out with a nice detail. Thank you sir!Daniel helped me throughout the entire process and Frank drove me home. Kudos to you guys for all your help!

JoeR777

9 de sep. de 2015

Mike Russo was my salesman..nice young man ,wasn't pushy and let me do my thing..went in for an explorer and wound up with the Edge...So far so good..To Be Continued...

mmetzger

6 de sep. de 2015

I went in for my first car and was given the best price possible by John Hart. He was a great sales man and gave me all the options I was looking for. He was kind, and really worked hard to deliver what I was asking for. Thank you again John Hart for making my first car purchase the smoothest it could be!!

Mary Fennell

6 de sep. de 2015

The service guy was excellent and wellcoming. Thank you Arite for a quick in and out. It was the best in and out I have ever had with a dealership. Mary Fennell

Mr.Zappa

4 de sep. de 2015

Had Jeff Pikarsky again as our service advisor. Service done in a timely manner. Part replaced with better than originally was there (inside handle to lift gate). Fast and curtious service. Thanks again.

Bprman78

3 de sep. de 2015

I went to pick up my 2013 Ford Explorer from service , ended up with the redesigned new 2016 Ford Explorer . It gets easier every time i need or want a car or truck . I always have a great experience there Anthony G became a friend , Frank did a great job everything was great didn't get the typical salesman routine. Definitely recommend DANA FORDMIKE D

Annmarie&Michael

3 de sep. de 2015

I wanted to shop around and a friend of mine just bought a car from Dana Ford. I asked her who her salesperson was and she referred Justin Picca. At first I wanted to go to Nissan in New Jersey to shop around for the Rogue but I decided to go to Dana Ford before going on the highway to New Jersey. Upon walking in I was welcomed by the receptionist who was very friendly and professional which made me feel at ease. I asked her if Justin was in and lucky for me he was. Justin introduced himself and another gentleman name Sid I believe that was training. At first I was a bit apprehensive because I don't want the salesman to be pushy and try to sell to me. Justin was very professional and friendly and had a nice smile. After our introductions and I told him who referred me to him, he knew who I was talking about and asked me what I was looking for. I told him I was shopping around for a SUV and haven't made up my mind which one I was going to choose. I wanted something small, affordable and safe in the winter months to come with all the snow we have been getting. He was very informative and knowledgeble. Also the inventory was very impressive. After all that was said and done I wind up leasing a 2016 Ford Escape. I never thought I would be leaving Dana Ford with a SUV but I did and I am very pleased with my new truck. I would definitely refer Justin to any of my friends. He is truly a sincere and professional young man with alot of potential. It was a very impressive team at the dealership and my husband and I left feeling at ease.

J&J

2 de sep. de 2015

The entire team at Dana was great and very friendly through our entire car buying experience. The inventory is impressive putting you in the best possible position to get the actual car you want. Frank and Anthony both did a great job and really made our experience feel like a personal one. The finance portion was a breeze and was handled by Jeff.. Literally took about 10 minutes.

Lovedemreviews

1 de sep. de 2015

I chose Dana Ford for my new lease for their excellent customer service and great deals. Joby introduced himself to me as i walked into the dealership and instantly found the car i wanted with his polite and optimistic manors. I recommend Joby as a great salesman for a good experience at Dana Ford.

Luna

1 de sep. de 2015

This is the sixth car that I have gotten from Dana, since 2009. I have been dealing with Tom Annunziata for the past six years. He is more like a friend, than a car dealer. I value his opinion. I always leave satisfied, knowing that I got the best deal possible. He also has an assistant Raymond, that was so knowledgeable, and helpful. Definitely, a pleasurable experience.

swiftcommuter

1 de sep. de 2015

After an exhausting and unproductive series of visits to Staten Island car dealerships and consulting Consumer Reports magazine, we decided to support the American worker and visit the Dana dealership. The receptionist welcomed us, establishing both a professional and supportive tone. We enjoyed walking through the impressive showroom while she summoned Joby Joseph, the sales representative, who invited us to sit in the lounge area and discuss our preferences while savoring some freshly brewed coffee. Joby, the consummate gentleman and professional, listened intently, recommended several models, and suggested he take us on a tour of the lot in a beautiful Ford Fusion. For 45 minutes, Joby patiently drove us around the lot and encouraged us to look at and sit in six Fusions. We were looking for specific exterior and interior colors. Joby persevered and found the tectonic silver color with matching dune interior.. We went for a test drive on the local roads and the expressway. We decided that the Fusion SE was the car for us. We're so grateful to Joby for helping choose the ideal car for us. We'd also like to thank Jeff Beyer and Joi Appese for walking us through the financing aspect and Michael Angelone for thoroughly and patiently demonstrating the use of the extensive Ford technology. We will continue to highly recommend the Dana dealership to our family, friends, and colleagues.

Cd4522

31 de ago. de 2015

We truly hate car shopping. Very stressful. We went to many places on the island in New Jersey trying to get the best car car for us. We walked in to Dana and right away felt as ease. We had a great salesman. Joby made everything so smooth and we never felt any pressure. It was fun and we actually enjoyed our day with him. Jeff was also great helps us get our car of our dream! Thanks again guys!

grandma of six

29 de ago. de 2015

sales person didn't know a lot so Tom Caccese took over and actually made the deal but Anthony did better than the first sales person I dealt with the first time I tried to give my lease back, Tom Caccese is very knowledgeable but he's a little wet behind the ears will be very good once he gets his wings. Justin Picca was very helpful, he had to finish the deal Anthony started (don't know why) Nick Giarletta was very nice.s

Douglas Thomas

28 de ago. de 2015

I was in Staten Island and decide to stop by Dana Ford to check out a 2015 Ford Edge Sport. My salesman was John Hart. He was very professional and showed me the vehicle, and we went for a test drive and I was happy the vehicle. After the test drive, we went over the lease price options, and they give me an excellent deal, but I wanted to see what the competing dealers were offering. After checking out some other dealerships, I decide that Dana Ford had the best deal and chose to lease the vehicle from them. It was a pleasure dealing with John Hart, and I would buy from them in the future and would recommend Dana Ford as a good dealer to anyone looking for a good Ford dealership.

Joe

28 de ago. de 2015

Just leased a car from this dealer. Best deal that I could of got. Was true to there word from the start to finish.. There even put a red bow on the car and I was able to take a picture with it. Never got that at BMW dealership. Could not ask for anything else.See the manager Anthony Giagnacovo he is the best. I have been leasing cars now for twenty years and have to say he made this experience very enjoyable. Best price and a great person to talk to.Salesman John Hart answered all my questions and informed me about things I never knew about with the car. Must see him if looking for a car. This dealership is very professional and will cater to all your needs.The best was the price. I priced the car at other dealers and would not come close. I should of never wasted my time going over the bridge to New Jersey. Everyone talks about New Jersey and how nice there dealerships are. You don't buy a fish tank that you see when you walk in you buy the car.

Evebeauty

27 de ago. de 2015

Frank tripoli (sales consultant) and Anthony Giagnacovo (sales manager) could not have been more accommodating or helpful. Although we did not conclude with a sale as of today, since I had specifics that just currently could not be met at this time, the offers that were made were fair, just not in the ballpark I was looking for. I still have 3 more months left on my lease, and will return to see if there are programs available at that time. This will be my 5th lease with this company.

Victorvicky

27 de ago. de 2015

I been going their for 6 yrs for service. Never had problems at all. Jeff in service is a stand up guy he treats you with respect. So is martain service manger. All good people.

T Cola

27 de ago. de 2015

I just picked up a vehicle from Dana Lincoln/FordIt was a true pleasure dealing with Nick Abbruzzese. Everything was so smooth. Everything they did was accommodating. He and his team went out of their way to make the whole transaction a true pleasure.The place is absolutely beautiful. It does not look like a car dealership, more like a fancy hotel.They handled my trade, my insurance, everyone was on top of their game.I have a business, and from now on I will buy my trucks from Nick also.Way to go Dana, I will send all my friends & family here.Thanks again Nick Abbruzzese.

Mandyblaze

26 de ago. de 2015

Excellent service and a great area for the kids to play! Havingfree wifi made the time go quickly! Made having an oil change fun! Will go back for sure

Louis123

26 de ago. de 2015

First in all, I like to thank Jamie for his dedicated services and persistent with the resolution of my tires warranty. He was also instrumental in resolving another issue with my camera. He was polite when I was angry and showed exemplary customer service skills. It was a pleasure dealing with Jamie even through the unpleasant experience with my vehicle.

MKC2016

26 de ago. de 2015

The team at Dana motors was very friendly & courteous. Our sales rep Anthony Billoti was great. He explained everything we needed to know in regards to price of car & to the car itself on how to use all the functions.

BushkillArt

26 de ago. de 2015

As I pulled into Service Bay, Artie was there to welcome me. He brought me over to his desk and had me signed in in 5 minutes. He put me in such a good mood that I bought a new C-Max from Sam. Sam was great also.

lincoln201

23 de ago. de 2015

I would like to commend Mr. Charles Puhan from the Lincoln Service Department. The man's professionalism and role in providing excellent customer guarenteed satisfaction is duly noted by this customer. I use the Lincoln Service Department because of the loyalty and knowledge he always displays. Chuck thank you for your excellent service.Sincerely, Mr. Lopez

benr123

21 de ago. de 2015

Huge selection, got me into the car I wanted and fast, and they'll work with you on price as much as they possibly can!

PattyG

21 de ago. de 2015

Beautiful dealership. Joby Joseph was professional and worked hard. He was very helpful, polite, and friendly. It was a pleasure having him as my salesman.

Cwash100

21 de ago. de 2015

Took care of me. I also felt confident and reassured car in good hands. I look forward to having my serviced in the near future.

Kristine 111

21 de ago. de 2015

I dropped my car off and Jeff contacted me quickly with what the mechanics felt needed to be done. I gave my approval and it was completed so quickly that I was amazed. .I could have waited it was so fast ...thanks Jeff and the mechanics

2 littlekids

20 de ago. de 2015

It is such a pleasure buying here a Dana starting at the sales help right thru finance. My family an I have brought many cars here and will continue too because of the service we receive .

Clotilda

20 de ago. de 2015

We have been dealing with Dana and Shauna Boreham for years, and every lease is all that and more, the whole experience is above and beyond what you would expect, every lease from beginning to end was a pleasure, and might I add all of my leases were the best things I ever did with autos, I drive only Lincolns and they fill all of my expectations I love everyone of my leases, thank you Shauna and Dana Lincoln your the best and so are all of my autos :) btw I have sent countless people to Dana Lincoln and Shauna and they are all happy with there purchases and leases.

Cityballa86

20 de ago. de 2015

You are an absolutely wonderful person to deal with. Thank you for going above and beyond the call of duty to satisfy the purchase of my first ever brand new Ford Mustang. You made a freighting purchase silky smooth and fun. I will cherish this car for years to come and thank you for helping me finally acquire what was nothing more than a dream and scattered pictures.

Arljag

20 de ago. de 2015

Great experience friendly knowledgeable and Mary G had lots of patience and came in on her day off for me! They have a large selection of cars I never buy a car in Staten Island always wind up in New Jersey. Dana won my business.

jovi727

20 de ago. de 2015

Steve Riccardone and Mike farone maid the experience enjoyable and were very professional .very pleased with the way i was treated and will recommend people to Dana to speak to Steve and mike .

Bernice M

20 de ago. de 2015

I was looking in NJ for the color and options I wanted for over 3 months - I found the car I wanted at Dana Motors, they were open on Sunday and made an appointment for when they told me "My" car was coming in. I got there where I met Gennaro Esposito, MY Sales Consultant. He couldn't have been nicer, low-key and helpful. I felt no pressure and the whole experience was so very nice. I would recommend anyone to DANA and Gennaro - Just a hint if you are coming from NJ make sure your insurance is done as NJ Insurance companies are not open on SUNDAY - totally my fault.

mikesotdgio

19 de ago. de 2015

everyone was very helpful and concerned of our needs they showed us what we wanted and we could afford. Steve rica done took time to sit with us and helped us

RLP

19 de ago. de 2015

Visited Dana Ford/Lincoln a few days ago and left with a new car that we love and drove from NY to Florida over the next two days. The Car did all we had expected and then some once we read the Manual! Sales Service was wonderful beginning with Frank Sinatra, our initial salesman, and finalizing with Matt, the sales/financial/knowledgeable all-around nice guy who is also Very competent AND personable.This is the second car we have leased from Dana and most of the reasons we have done so has been the staff, from Maureen T and Chuck on the Lincoln side and those noted above on the Ford side.KEEP UP THE GREAT WORK!Maddy and Dick

Helen

18 de ago. de 2015

I leased a Ford Explorer and I have to say that the first day that I went a dealer named Blake showed us the cars and he was very patient and helpful . Unfortunately when I went back to lease the car he wasn't there so we leased the car from Mr Russo who must have shown us about 7 cars and that wasn't an easy task since he had to run back and forth getting keys in a 95 degree day ... He really was very Accomadating ! Dana Ford is the best car dealer on Staten Island by far ! We visited other dealers and they were rude ! I would recommend Dana Ford!Thank you Matt for standing by your word and giving us the deal you originally said !

skip442

18 de ago. de 2015

Every concern I had was addressed, and my F-150 was repaired in a timely fashion. Everyone I dealt with was courteous and professional. Great team!

dfannin

18 de ago. de 2015

Every member of the Dana Lincoln team really worked together to provide an amazing sales experience. They have a huge inventory and were able to put me in a new vehicle the same day. Their amazing showroom and service center make visiting Dana a pleasure.

Saldoggs

18 de ago. de 2015

Great dealership they worked with me to get a car below my what I wanted to spend I will definitely be returning for my next car

TheChief

17 de ago. de 2015

All my questions were answered with confidence and in a timely fashion. They worked with me so that I got the car I wanted and not just any randomly selected one. I would definitely recommend Dana and its employees to my friends and family.

pierre423

17 de ago. de 2015

Jamie Liga was very courteous and helpful in handling the needs of my auto. He could not be better.He knew exactly what had to be done.

Strider

16 de ago. de 2015

e bought a car there and had a small issue a few months later.I was more than surprised to see that they put new brakes new routers and to top it off put four new tires on my husbands car. It was a certified pre owned car with only 11,000 miles on it so they did all this at no charge and even threw in a car wash. Very professional and vey nice experience. Jamie Liga was great and made us feel very comfortable. They even gave us a rental because the car needed to stay another day to do all the work so we were not at all inconvienced.My favorite part is the cappachinno machine and chocolate muffins!

RobertNova

16 de ago. de 2015

After researching on website, the face to face was extremely easy.Joby Joseph was pleasant , friendly and provided excellent service.I will be back for my mustang purchase!

gopjoe80atgmail.com

15 de ago. de 2015

Do not go to Dana Ford Lincoln in Staten Island. First, on their website they lie about there car inventory......they put cars on their website that won't be delivered for up to two weeks, if not longer. Second, they offer you low-ball offers for your trade-in. My advice is to go elsewhere!!!!!

Calfano06

14 de ago. de 2015

Excellent service from the sales and financial team at Dana Ford. Second time getting a vehicle from Dana Ford and I will be back for a third

VAKYURT

14 de ago. de 2015

I really don't know where to start... First I went to DANA to get a pre-owned Ford E-250. I got a 2014 with only 14,000 miles on it. It broke down in the middle of Manhattan the very next day, we had to get towing to take it back to dealership, however towing company was trying to make me pay for towing even though i had extended warranty!!! The car was towed by certified towing company not to the dealership as it was supposed to be but to a parking lot overnight!!!!!(4pm it was picked up). Not only the back of the car was scratched by them but nobody wanted to pay for fixing it!!!! It only got worse from there. We owned the car for 3 months it was in the service for 29 days!!!!!!!! Finally when we took it to the service the last time we got rental and DANA was supposed to pay for it but they never called that our ford is ready and they cursed me when I asked if the roof they were supposed to paint was done!!!!???? Jeff( service guy) claimed they need separate authorization and I need to return the rental and wait a WEEK to get authorization for roof paint!!!!!!( roof paint was a screwed up job by DANA Before we got the car,After first car wash paint came off). I told them my car is staying in the service until everything is done and they will be paying for my rental until i get my car back. It appeared I was left with $750 bill by rental place!!!!!!!!!!!Why did i have extended warranty for? when finally I visited DANA with my lawyer they decided to trade in my car for a brand new ford transit! GREAT except my $10,000IS GONE right there. The car traded in was actually returned with no money back and I had to pay extra $10,000 as they told me it will go for paying off the bank percentage! BS!!!!!! It was supposed to be $3500 not $10,000!!!!!!!!! Also all i got returned was money from extended warranty!!!!! Seriously PLEASE BE CAREFUL WITH THOSE PEOPLE! JOHN DALEY AND JEFF ESPECIALLY! I AM CHANGING MY DEALERSHIP AND SERVICE! THEY DON'T DO ANYTHING RIGHT AND THEY ARE BEING RUDE AND CURSE LADIES(MY WIFE) ON THE PHONE WHEN SHE TRIED TO CALM DOWN THE SITUATION. BE ADVISED!

Charlie35

12 de ago. de 2015

My Salesman - Mr. Joseph and his Sales Manager did an awesome job!!! My Wife and I were able to obtain the Ford Explorer we wanted with ALL the options we wanted at a VERY Fair price

GregD2010

11 de ago. de 2015

Excellence of service; great new service area; courteous workers - you can't beat that combination. Plus the price is right! I have been dealing with Dana since 2010, and things get better and better all the time.

dssquare85

10 de ago. de 2015

Went into the dealer interested in a '15 Escape and it was traded to another dealer prior to me getting there. There was another '15 Escape with more options that I wanted (sunroof, bigger engine, etc.) My Salesman, Frank worked with me to get me into that Escape for not much more money and stayed within my budget. The Manager, Anthony, was easy to deal with and the negotiations were super laid back and easy. Everything went smoothly, took a fair amount for the trade and cut me a check for the difference. The Finance Manager, Mike was laid back as well and didn't push for add ons. A real pleasure to deal with Dana and spent in total over 2 days a total of 3-4 hours there.

pspinosa

9 de ago. de 2015

We have been dealing with Dana for many years. It was time to renew our lease on our Last truck so we went in to see Juan to go over our options. As always he was more then helpful and very accommodating. We walked out of Dana with Beautiful 2015 Ford Explorer Sport, and A 2015 Ford Escape which we were not even planning on. We are more than satisfied with both vehicles and can not thank Juan enough for always going above and beyond to meet all of our needs and concerns. I highly recommend Dana Ford Motors and Juan and our salesperson Tom who was very knowledgeable.

charlene

9 de ago. de 2015

Great personal attention, Chuck at service is the best! ! The new waiting area is pleasant and I'm always out fast. I highly recommend it.

Mark 3

9 de ago. de 2015

Aggressive dealer..sold me my Lincoln lease and paid off two cars,which were both upside down. Beat the national lease special payment by $ 50 per month. I drove here from Orange Cty ny. 60 miles north passed at least 5 Lincoln on the way. The best service they DELIVERED MY CAR TO ME 60 miles away.

Spin266

8 de ago. de 2015

I recently leased a 2015 explorer sport I had been leasing from another ford dealer and on reccommendation from my cousin who leased the same truck a week before. He instructed me to ask for Juan and let me tell you Juan is the guy you want to deal with he is courteous ,professional and really does all he can to get you into a truck on a fabulous deal . I was skeptical about switching dealers but am no more . A big shout out to Mary also she helped with every step of the lease . So I highly recommend Dana . Thanks to Juan I'm driving an awesome truck

Paul3131

7 de ago. de 2015

I have driven a Lincoln for many years. When I have to get it serviced I always bring it to Dana. Most times I deal with Chuck. He is a true service professional.

Angart2000

7 de ago. de 2015

Dana Ford truly cares about their customers The service director Mr. Franklin has been so attentive to my concerns and the service representatives listen to all my needs with my vehicle.

marjsi15

7 de ago. de 2015

I will NEVER go anywhere else for my cars and I will recommend Dana to everybody. In the past I hated car shopping...that all changed with Dana. I got a good deal, had very pleasant service from Mike Russo and Juan...my cousin and her family has been going to Dana for 30 years...

RaveToo

6 de ago. de 2015

Excellent, Excellent, Excellent... Nothing more needs to be said ! I came in for Brakes and I was out really quickly. My car checked out great after that. No more shaking in the steering wheel while braking.

Kristin

6 de ago. de 2015

I had an excellent experience with Dana Ford. From the minute I walked in every employee was very welcoming. Joby, the sales associate, was extremely patient with me and allowed me to test drive multiple cars. Even when I returned back on a second day, he continued to work with me until I was fully satisfied with signing a new lease. He was very accommodating and made sure I found the car I was most comfortable with.

Frankie V.

6 de ago. de 2015

On 8/4/2015 I BROUGHT MY 2013 MKX TO DANA FOR ROUTINE SERVICE. I WAS IN MY 20TH MONTH OF A 24 MONTH LEASE WITH ONLY 5,124 MILES ON MY CAR. CHARLES PUHAN, A VERY CAPABLE SERVICE REP, WAS MY POINT OF CONTACT FOR MY SERVICE VISIT. ON PREVIOUS SERVICE VISITS CHUCK (CHARLES) WAS MY ADVOCATE FOR ENSURING THAT MY SERVICE WAS PERFORMED CORRECTLY AND IN A TIMELY MANNER. THIS DEDICATED EMPLOYEE IS AN ASSET TO THE DANA FAMILY. I INFORMED CHUCK THAT I WAS READY TO ROLL OVER MY LEASE FOR A NEW LINCOLN. I ASKED IF HE COULD INTRODUCE ME TO AN AVAILABLE SALES REP WHILE MY CARS SERVICE WAS BEING PERFORMED. I WAS ESCORTED AND INTRODUCED TO MR. TOM ANNUNZIATA (LINCOLN SALES REP) A TRULY LOW-KEY, KNOWLEDGABLE, PERSONABLE, PEOPLE PERSON (MY LUCKY DAY). TOM LISTENED, MADE SUGGESTIONS AND, IN LESS THAN THREE HOURS, I WAS DRIVING HOME IN A NEW LINCOLN. TOM WAS INSTRUMENTAL IN ENSURING THAT WE FOUND THE RIGHT VEHICLE THAT FIT MY NEEDS AND MY BUDGET. WITH THIS EXPERIENCE FRESH ON MY MIND, THE NEXT DAY (8/5/2015), I RETURNED TO DANA WITH MY DAUGHTER, WHO WANTED TO ROLLOVER HER LEASED VEHICLE (JEEP TO FORD). WE SPECIFICALLY ASKED IF TOM COULD HELP US WITH MY DAUGHTERS PURCHASE. TOM ROSE TO THE OCCASION AND MADE HIMSELF AVAILABLE EVEN THOUGH HE WAS NOT A FORD SALES REP, THUS MAKING MY DAUGHTERS PURCHASE A PLEASANT AND EASY EXPERIENCE. THE EXPERTISE OF PEOPLE LIKE TOM AND CHUCK CONTRIBUTED TO A COMFORTABLE BUYING EXPERIENCE. KUDOS TO TOM AND CHUCK. CANT WAIT TILL MY SECOND DAUGHTERS LEASE IS READY TO ROLL OVER (TOYOTA TO FORD). IM LOOKING FORWARD TO ANOTHER VISIT TO DANA. Frank Valledolmo

MyStang

5 de ago. de 2015

I ordered a car and had a change of mind on color. No problem! It was handled without any hassle! Thanks a lot Thomas! Love my new car!

Kim

5 de ago. de 2015

My experience with the dealership was good. I would recommend someone to this dealership. I was pleased how everyone there makes sure you are being taking care of or if you need anything.

Joecafiero

3 de ago. de 2015

Dana Ford makes it so easy. They simplify the whole process and everyone in the dealership works together to help make the buying experience 5 Star. I wouldn't go anywhere else.

Brian C

1 de ago. de 2015

Mary and her team were a great help getting my deal done. I would highly recommend her to anyone looking to buy a new or used car.

Big Wally

31 de jul. de 2015

It was a real pleasure to work with Joby. he creates a Zero pressure environment and is knowledgeable about Ford vehicles. He didn't try to lean us towards more expensive vehicles but towards a vehicle in line with our needs. Great experience

guitar man

31 de jul. de 2015

he was great whit us i wood recommend him. to seal cars. and he was respectful .and helpful to us . my ford is great am happy

Jojo 1234

31 de jul. de 2015

I am a 45 year old male who has never owned a car in my own name. Nick Gillette and Jason made this a very confident and enjoyable experience. I was so worried I was going to get denied, but these two gentleman assured me everything would work out and at the same time made me feel like family. They were also kind enough too shop for the best rate for car insurance for me. So for this I am very greatfull to them and the Dana motor family. I would never even hesitate too buy another car from them. Best regards Joseph sipp

SHOtime

31 de jul. de 2015

Former Honda owner and first time Ford buyer, Joby Joseph helped me find the car that best suited my needs, made the entire process simple and stress-free, and navigated the specifics of the leasing process with me seamlessly. I would recommend DANA Ford to friends and refer them to Joby - the service was first class and I left with a car that matches. Thanks Joby & DANA Ford!

xman

30 de jul. de 2015

Joby Joseph did a great job of helping me select my Lincoln MKX.. He is extremely knowledgeable of the MKX and its electronics. But what impressed me the most was he very carefully listened to all my questions and concerns and answered accordingly. Joby is the kind of young man you want working for your own organization. He represents Dana Lincoln with pride and distinction. I know they are proud of him and I'm loving the fact that I am now an "X" man.

nurse3393

30 de jul. de 2015

My car was vandelized last night and the speaker on the dash board was ripped off. I wne in to Lincoln and was greeted by Anthony Felline and Raymond. They immediately took my keya and brought my car in for service. Daniel took the car and in about 5 minutes was back with the car and it was completely fixed. They were very helpful and nice on such a difficult day for me. The service from everyone is always quick and perfect. I would never go anywhere else. thank you guys !!!

brian.phenderson52

30 de jul. de 2015

The staff was super professional. Our salesman Joby was very polite and knowledgeable. Jeff and Matt in finance did a great job. I would recommend this dealership to everyone.

locknutts

30 de jul. de 2015

brought my car in for front end work. the staff was very professional my car was fixed and feels like new.also enjoyed the pick up and also delivery service rides

jhkrlk

30 de jul. de 2015

We went to Dana Lincoln as our regular Ford dealer does not deal with Lincoln's. Dana Lincoln was wonderful. Our sales manager was a salesman whom we worked with before at another dealership. Steve Riccardone took us to sales person who helped us decide what we wanted to get. Mary Griffeo was wonderful. She helped us but did not push us or urge us as other dealerships do. She was patient and sweet. After deciding to lease the MKZ, Matt Riccardone, Lincoln's finance manager made the lease an easy task and the signing went seamlessly. It was wonderful to work with Dana Lincoln and we will give them a chance to change our mind to buy a Ford from them instead of the dealership we have worked with for 10 cars.

jackmerritt

30 de jul. de 2015

I stopped buying from this dealer 25 years ago because of shady practices, I thought I would give it another try. After unnecessary difficult negations I purchased an explorer XLT and returned one that I was leasing. When I picked up my new car there were chips in the paint which they could not fix at the time. I was not shown the vehicle's functions. Lastly three weeks later Ford credit deducted the last payment for the previous lease because Dana screwed up the paperwork. This is supposedly the largest Ford dealer in the Northeast, I can't see why.Once your name is on the sales board you are invisible.

Lisa

30 de jul. de 2015

I had a fantastic experience at this dealership. Everyone was so accommodating and helpful. My salesman Chris Lampitelli was extremely knowledgeable, professional, and made my leasing of my 2016 Ford Fusion a great experience.

Madeleine01

29 de jul. de 2015

Although the service visit was for three recalls, I can't fault the dealer. The facility and service were of superior quality. The facility at Dana is brand new, they gave me a loaner and all the work was performed in one day.

carmenj

29 de jul. de 2015

I had such a good experience at this dealership! Roy Altson, Joby Joseph and Matt Riccardone treated me like family.???? Thank you guys :)) Carmen J

GloriaLC

28 de jul. de 2015

Brought my fusion in due to a recall. Service on car was completed before noon that same day. Was able to drive down the shore and enjoy my weekend!

jsabatino13

28 de jul. de 2015

This is our 6th car from Dana Lincoln Ford. We have had both Ford and Lincoln cars and love both! The new dealership building is beautiful with comforting amenities, including a children's play room which is great when car shopping with a baby. The customer service is wonderful and welcoming. The best part is our favorite saleswomen Shaunna Boreham! She has leased us all of our vehicles and always gets us a great price on the vehicle we want. Highly recommended to all! We will be back when our leases expire.

beedawg80

28 de jul. de 2015

They are great. They work with you to help you get what you want and make sure you leave there happy. Would definitely recommend to anyone i know.

FM

25 de jul. de 2015

Matthew was fantastic. He made me feel as if though my experience was his top priority and he succeed 100%! Thank you Dana. Will he be around for awhile? Seems there is a high turn over rate of service staff or maybe it's my perception?

Alexajul

25 de jul. de 2015

best leasing experience ever. The people there were very friendly accommodating and professional. Will recommend this dealership to everyone i know. Thanks for all your help in finding the car that's right for my family.

Chester620

25 de jul. de 2015

Fast, courteous service in an imaculate environment. I like the idea of comfort and understanding of the service performed. Much nicer than the old building.

flexyp

24 de jul. de 2015

I was having issues with my power seat, needed an oil change, and had to bring the car in for a recall and Jamie handled all these issues quickly and painlessly.

L Nicoletti

23 de jul. de 2015

I recently purchased a new 2016 Ford Explorer. Mike Angelone was excellent! He was patient and kind and walked me through each step of the process.

Big Jimi

22 de jul. de 2015

Great people - Great deal! My wife bought a Lincoln from Dana last year and we'll remain loyal customers. I'd only recommend Dana to family & friends.

PeterSilecchio

21 de jul. de 2015

When Me and my Wife first arrived threw the Dealership Doors we were Greated with a Friendly Smile and if We wanted anything to Drink or Eat. I was Greated With a Friendly Smile by a Sales Consultant named Gennaro Esposito he Asked us how could he Help Us?We asked to see Two Different Lincoln Models and We were Gladly Shown from the Dealers Large Invatory what they had to offer at the Price Range We could Spend. We took each SUV for a Extensive Test Ride and were not Presured into any One SUV. Each SUV was Explained to us any Differences. He was Very Knowlegable about The SUV'sThe Sales Consultant was Friendly and Understanding to our Personal needs. After a Brief Discussion About Pricing. We Had A Great Deal Presented to us. We Leased the New Lincoln MKC. When we came back the next day to pick up the MKC WE were Greated the same Friendly Way as when we came in looking for a SUV. The Finiance Consultant Jeff Bever was as Equally as Friendly and Nice. After a couple of Signatures we were Shown our New MKC with a Very Nice Bow on the Hood. The MKC was Cleaned to Perfection. And the Sales Consultant showed us how to Program our Phones and Explained all the Features this MKC had to Offer. We were shown where the Service and Parts Department was and their Hours Opeded. And if we had and Further Questions Feel Fee to Call anytime Gennaro Esposito. My Wife and I will be a Loyal Future Danna Customer

luvmyescape

21 de jul. de 2015

This is our 2nd lease through Dana Ford and we've been leasing Fords since 1984. Everyone we dealt with was so pleasant, polite and super professional. Not to mention that they made the paperwork process smooth & quick as possible. They went out of their way to get us a great deal and we love our new Escape!

tomcat

21 de jul. de 2015

Jamie was great. I had a noise in the car I explained it to him and he took a test drive with me to confirm! great job!

Mario Flotta

20 de jul. de 2015

Went in and was lucky enough to get an appointment the same day, fixed my issues in no time and were serenely courteous. Couldn't figure it out on my own even though I installed the new updates and had no previous issues. The service department were able to identify, and rectify the issue in no time.

muffin2

19 de jul. de 2015

As a woman, dealing with Artie was a pleasure, he is friendly and caring. Folks like him keep you coming back to the dealership for service. I'll be back. See you next time,.

jventre948

19 de jul. de 2015

We visited Dana Ford today because our car was stolen from our driveway and the worst of it was we didn't have theft. We were hoping we would be able to walk out from Dana with a car..and we did. It was a very enjoyable experience. We are a family of American cars. My son purchased a Ford Mustang, Ford Fusion and Ford Taurus. As this was a very unexpected event for us and we were a little strapped for cash, but the employees at Dana worked with us to enable us to walk out with a vehicle. Mary G was an excellent salesperson. She has a very good sense of humor which we needed and did a great job explaining all the details of the Ford Focus which we leased. Juan Estrella came out to us and was very compassionate to our situation, he also enable us to walk out with a vehicle. Mike Passaro worked with us also, Very knowledgable and was able to get the price down a few dollars more which this situation helped us immensely.

Steveg926

18 de jul. de 2015

Walked into Lincoln just to look around . All of a sudden I'm walking out the door with a navigator . They got right to the point and gave me a offer I couldn't refuse . I will be back when the lease is up . Btw, beautiful truck !

gclaws

17 de jul. de 2015

Excellent customer service. Mary went out of her way to help me. I was very satisfied with my new escape and all its options and excellent performance

Altess

17 de jul. de 2015

The service manager Chuck was great answered all questions and gave me personal attention. Took care of all my auto needs that day. First time but coming back.

davidcaputo1960

16 de jul. de 2015

its gets easier every time i come back! this is our 8 th ford over the years, and there never seems to be a problem. Thanks for all the help , we actually drove out with our new lease in 2 1-2 hours !!

mason

15 de jul. de 2015

Caring and professional. All the work was completed. The car wash was also great. I will bring my car back again for the oil change and any other work that is needed.

Linda

15 de jul. de 2015

Joby Joseph was very thorough and friendly. Did not feel pressured. Joby was very accommodating and knowledgeable. The whole process was very smooth and seamless. Was the easiest experience I've ever had with leasing a vehicle. I would definitely return to Dana and hope to have Joby as a salesman again.

Diane 1956

12 de jul. de 2015

On time, pleasant, Kept coming to let me know where they were up to. Told me what had to be done prior to attempting to do it

newcarbuyer

11 de jul. de 2015

Dealing with Joby changed my impressions of car salesmen. I found him to be extremely knowledgeable, made me feel very comfortable throughout the whole process, I didn't feel at all pressured (which in the past is something I found extremely irritating).We discussed the pros and cons of leasing and buying, which he described very definitively. I had never considered leasing a car and in the end I leased. When I am ready to either buy or lease an additional vehicle, I hope to deal with Joby again.Also Matt Riccardone was very pleasant to deal with in the final stages of the paperwork. For a man that young he comported himself very professionally.Again, when I decide to buy or lease an additional vehicle, Joby is a major reason I will come back to Dana Ford

Danny Christiansen

11 de jul. de 2015

Great staffask for JustinFriendly, likeable, knowledgeableAlways nervous about shopping for cars and dealing with salespeople. Not here, the staff was great felt comfortable. Again ask for Justin P

BillG

9 de jul. de 2015

Our experience at this dealership was a good one. Everyone very courtesy to patrons. our sales consultant was very helpful. We dealt with sales consultant,Mary Graffeo and het manager, Steve Riccardene. I would recommend this facility to friends and family. They are very accommodating.

timfsmith

8 de jul. de 2015

Dana Ford provided me with excellent service. They went above and beyond with their service. The staff was always friendly and professional and willing to make sure that my Ford was taken care of. They always answered my questions in a timely manner and never left me hanging. I would highly recommend them to all my friends and family in the future.

Lovemycar

8 de jul. de 2015

Each person that worked with me at the dealership was professional and courteous. They worked diligently to find the perfect car for me. I am very pleased with my experience.

horse18

8 de jul. de 2015

My dedicated service rep Chuck was having a very busy day and he did not let service suffer, he kept me up to date, explained my options and let me pick the best one for me. The insurance company was giving him hard time and just wanted him to plug the hole and send me off. Chuck gave me a loaner car while he disputed the claim on my behalf. Two days later I got my car back with a new tire. I highly recommend!

fordf150

7 de jul. de 2015

Professional, courteous staff. Beautiful showroom. Reviewed many options. Very clean, organized. Would definitely recommend. love the truck. Considering getting a second vehicle from this dealership very soon.

Ocastellan

7 de jul. de 2015

I go there and they provide the service I needed all was good a little expensive but you expect that from dealerships as long as they do the right work

Dumpster

7 de jul. de 2015

Presentation is the most important part of any anything and Mary graffeo definitely has excellent presentation when I saw her I said to my self I hope I get her

Airguard79

6 de jul. de 2015

I pulled in never having been here for service and not knowing where to go and Artie met me before I even opened the door. Asked me what issue was and he checked car out and gave me an estimate of when car would be ready. Car was finished early and was washed and ready to go when I got there. Can't ask for much more...

Mmiro24

4 de jul. de 2015

Great customer service! Salesmen and management were very helpful and answered any questions I had. I really love my new Ford Edge! Thank you to everyone involved!

mr B

3 de jul. de 2015

Excellent service and outstanding repairs. First class dealership.Dana FLM is the best dealership on the east coast for a reason. Why go anywhere else ?

robert

2 de jul. de 2015

ANOTHER EXCELLENT EXPERIENCE AT LINCOLN DANA"S SERVCE CENTER. CHARLES PUHAN BY FAR EXCEEDED ALL MY MKC CAR SERVICE .I RECEIVED QUALITY AND PROMPT SERVICE, THANK YOU

Basso

1 de jul. de 2015

My experience with Dana was excellent, Robert Ingrassia was great I lease or bought my last four cars from him I will go back for my next car

BobDennis

27 de jun. de 2015

I brought my car in for service due to some recall notices that I received. I was greeted warmly and made comfortable during the visit. They provided me with a car for my use while mine was being brought up to safety standards. When they returned my car it was cleaner than when I brought it in as they washed it, seems that standard practice at Dana Lincoln.I love my Lincoln, my dealership - Dana Lincoln - and my service advisor, Al.Thanks everyone

Loudav

26 de jun. de 2015

I Was very pleased with the efficient and professional care given by the Service department during my visit yesterday. From my arrival to my departure everything was handled excellently. This has been my experience with Dana since coming to them for my MKZ.

gina mangini

25 de jun. de 2015

Yesterday we dealt with Al Perri in the Service Department. Al was very professional, knowledgeable and very helpful. My experience was excellent from the moment i drove my car in to the moment i drove my clean car out.

Jill

25 de jun. de 2015

I would highly recommend Ford and will definitely be going back to lease a 2nd car! Amazing customer service! Very friendly and explained everything thoroughly.

the volp

25 de jun. de 2015

From the moment that I arrived in the service area at Dana Lincoln to the moment that I left I was very well taken care of. Al Perri, the service representative, answered all my questions explained what needed to be done and eased my concerns.. I was very pleased with the way I was treated and the service performed. I can honestly recommend Dana Lincoln to friends and family.

John G

24 de jun. de 2015

Tom Hionas did a great job. Taking his time to make sure I was taken care of. I would go back for my next car and do friends a favor and send them to Tom anytime.

mamato919

23 de jun. de 2015

Bobby Ingrassia (Sales Rep} made the return of my lease and purchase of my new 2015 Lincoln MKX extremely smooth. I would highly recommend this sales rep.I lease my first Lincoln MKX from him 3 years ago. I came back 3 years later to him to return it and buy a new one. Excellent service ,stress free and truly professional. I will go back to him again for a future purchase.

Kisses2900

23 de jun. de 2015

Sam C made leasing my new focus so easy and stress free! Thank you so much for everything! What an asset Sam is to the ford team! Great job whole ford team!!!

joedabutcher

20 de jun. de 2015

joby made my experience of leasing a new car enjoyable. Will definitely come back! Joby gave us a great deal and he was very nice

CaraC

20 de jun. de 2015

Best place to get a car or truck! People were so nice and professional. They gave the best price! Joby Joseph was a great salesman and was really helpful!

flega4

19 de jun. de 2015

Couldn't ask for better service and help buying my new Ford Mustang. Salesmen, Michael Ferone did an outstanding telling and showing me every detail of the car and really testing the car out on the test drive. Finance Manager, Mike Passaro didn't try to take advantage like most finance guys do and he couldn't have been more helpful. Finally, Sales Manager, Steve Riccardone got me the best deal possible on my trade-in and laid the numbers out for me as simple to understand as possible. Overall, I've never had an easier, more pleasant time buying a car in my life. Keep up the good work!

claera16

19 de jun. de 2015

I am a repeat customer and jsut leased two new cars last week due to the fact that everyone we have dealt with is kind and professional as always! Special thanks to Mary Graffeo and Juan the GM!

Lklaw

18 de jun. de 2015

I would like to thank Joby Joseph for his skilled, professional help in my purchasing an extremely low miles, like new vehicle, All the best to you! Thanks Again!Linda Lawrence

frannygifts

18 de jun. de 2015

my experience with the repair center was phenomenal and they repaired my vehicle without any hesitation and gave us a good time frame when things would be done and it was done in that time frame excellent service provided by this dealership customer service is exceptional and the repair service center is absolutely wonderful

Chris Tina

18 de jun. de 2015

I want to take this opportunity to say THANK YOU to Mike Angelone, Anthony Giovanacova and Juan Estrella for providing me and my family with the utmost professional and courteous service. We are just LOVING the new vehicle and would recommend you to EVERYONE!

pat

18 de jun. de 2015

My reason for visit was unexpected problems which required diagnostic service and repairs.I would like to thank Jeff Pikarsky for handling my visit. I received quality and prompt service.at this visit. His team (mechanics) ,took care of all of the problems and so far all is still good.Thank you to them as well. I was surprised to have it all done and taken care of that quickly. I know who to direct my issues to in the future.Jeff is very professional and was concerned of the issues as to what my problems were with my vehicle and that they get resolved. Hopefully future visits will be just as pleasant. Thanks again.Sincerely,Pat

madampresident

17 de jun. de 2015

Outstanding service, excellent sales consultant, courtesy above and beyond. Anthony Felline was the best salesman I have ever had the pleasure of meeting and dealing with. An outstanding employee that goes above for his client. Very happy with this purchase.

profspeedo

17 de jun. de 2015

They got my car and diagnosed and fixed the problem right, the first time. Quick turnaround! I would definitely bring my vehicle back to them again if it ever needs to be repaired.

nygirl1002

13 de jun. de 2015

I didn't have to spend all day at the dealership, a big plus. Steve, Mary and Mike were fabulous to work with. I am above pleased. They are professional and efficient in their jobs and it shows. I would definitely recommend.

Lperez

13 de jun. de 2015

Another excellent experience to Lincoln Dana's service center. Charles Puhan by far exceeded all my expectations. He was very informative and attended to all my vehicles needs. Thanks Charles

wjmvas

13 de jun. de 2015

I had another excellent visit to Dana. Everyone is always cheerful and ready to help. They keep me up to date on all my service needs.

Ky1003

12 de jun. de 2015

I recently financed a Ford Escape. Salesman Joby Joseph was very knowledgeable and helpful throughout the process. This made the experience go smoothly without complication. I would highly recommend him to friends and family.

Fdnyant2

12 de jun. de 2015

My uncle Chris has been buying cars from Dana for years ... This is my second ford both times manager Anthony g helped me out ... Down to earth people they help you any way they can ... I wouldn't go any other place to purchase a car... I was up in the air about what car I wanted Joby Joseph excellent job on helping me choose the car that was right for my family... Nothing but the best at Dana

Tibo

10 de jun. de 2015

I've been shopping for a new truck for the last year, I currently drive a Company truck that is a Chevy 2500. I was looking at Chevy, Toyota and Nissan trucks never was interested in ford trucks. My neighbor has been dealing with Dana for some time so he ask one day to go look at ford trucks. Dana has a large selection of trucks to pick from. I ended up ordering my own custom Ford 150 from Dana my experience with Dana has been very well from sales to pick up and follow up with emails and phone calls.

Anthony63

10 de jun. de 2015

I recently purchased a 2015 Ford Explorer at Dana Ford. My salesman Joby was very helpful and made my leasing process easy. The finance department was excellent and painless. I was introduced to a service advisor in the service department and he was very knowledgable and explained the servicing of my vehicle to me. I highly recommend anyone looking to purchase a new Ford to check out Dana Ford and their excellent staff.

steve bbfg

10 de jun. de 2015

Service dept. is never an issue. They're great. The issue is the recalls.4 recalls this year on my '13mkz.Unacceptable. This is my first American car since 2000.Sadly disappointed.

JoeGlass

9 de jun. de 2015

A pleasure to deal with from start to finish....The sales people. ,The service people top to bottom a truly 1st rate dealership!! I'll recommend them to anyone & everyone looking for a vehicle!!

nurse3393

9 de jun. de 2015

I lease a Ford Escape for my daughter in college. She needed an oil change so I made an appt with Dana Ford. i got hung up at work and could not go with her. Bobby Ingrassia came over from sales to make sure she was taken care of and made sure she felt like someone was there to help her. He is not just an AWESOME salesman but he is also and AWESOME person !!!! He went out of his way for her and he is such a gentleman !!!!She was in and out with no problems. Artie also helped her and was very nice. We LOVE this place for all of our car needs. I have 3 new cars from Dana Ford and recommend this place to everyone.

Joanne

9 de jun. de 2015

Chris Lamp and Aramis were great salesmen. Chris made sure he gave us every rebate possibble which made the price more acceptable. We picked up the Explorer to our convience and had a good experience

Marc v

9 de jun. de 2015

did not treat you like your just pay check . Just Nice people that did a great job I would go back for another truck They did the right thing

PAMCO 1

8 de jun. de 2015

I WOULD LIKE TO EXTEND A BIG THANK YOU TO MICHEAL FERONE FOR HELPING ME GET MY FIRST BRAND NEW CAR IT WAS GREAT HE ASSURED ME AND MY GIRLFRIEND THAT WE WILL BE DRIVING OUR BRAND NEW CAR AND HE MAKE SURE IT HAPPEN WE WANT TO THANK HIM AND HIM TEAM FOR HELPING US THIS IS OUR FIRST TIME BUYING A BRAND NEW CAR I HAVE ALWAYS BELIEVE IN USING USED CARS BUT I AM HAPPY WITH MICHEAL FERONE AND THE DANA FORD LINCOLN COMPANY STAFF THANKS LOVE GEORGE PALMER AND MAZALO PRINGLE

patnal

6 de jun. de 2015

both the sales tom Hawkins and Richard were wonderful. also the manager Anthony G. was wonderful to deal with. just got our new car and very happy so far.

Nemo11

5 de jun. de 2015

Visited this dealer for maintenance on my 11 Mustang, no appointment, they got me in and out in no time. Also they performed multi point inspection on the vehicle and I'm happy to hear everything is in tip top shape. I had dealt with Jamie this time and all prior services at DANA, no complaints. Jamie is a great guy that puts his customers first and makes sure your visit is a great experience.

CG2015

4 de jun. de 2015

Once again, Lincoln service treated me like royalty. My cars is perfect! They accommodated me in getting me home and back, and work was completed same day..Thanks!

pattycakes27

3 de jun. de 2015

I bought a Lincoln MKZ last week at Dana. My sales manager assigned to me was Tom Hionas. He was such a gentleman in every way. He really took his time to find me the car that I wanted and made the decision process very easy. He was never pushy. He took his sales experience and explained the features of the vehicles to me. It was more than just someone doing his job, I left feeling like I made a friend. The whole staff was accommodating, friendly and exceptionally professional which I appreciated so much. Pat Lepore

LINCOLN MAN 1326

2 de jun. de 2015

WENT IN TO BUY A 2010 LINCOLN MKZ FOUND OUT IT WAS SOLD BUT ANTHONY FELLINE GOT ME A GREAT DEAL ON A 2012 MKZ MINT WITH A LITTLE OVER 5000 MILES LIKE NEW USED AT 1.9 % RATE AND IN FINANCE WE WERE EXPLAINED EVERYTHING ABOUT THE FINANCE AND ALL EXTENDED WARRANTY'S AND MAINTENANCE PLANS YOU COULD BUY FOR THE CAR BY FINANCE MANAGER NOURI AKTOUF IT WAS SIMPLE AND A EXCELLENT EXPERIENCE .

Vmara

1 de jun. de 2015

Was helped by Joe Sansonetti, extremely professional and friendly went above and beyond to identify the issue and resolve it quickly. Would highly recommend him!

preale27

1 de jun. de 2015

always great service and service managers are very nice. Got everything done in a timely manner and over all a pleasure. They do not try to up sell you unlike Toms Ford in Keyport NJ.

TomO

30 de may. de 2015

I am very happy with the staff and overall dealership , This is the second vehicle I bought here and I'm very happy. I would recommend to others.

Mazz

30 de may. de 2015

Mechanic was Matt and he was amazing. Never gave up until he found solution. Thanks again I will never go anywhere else but Dana ford. Car is like new now

kerdahi3

30 de may. de 2015

I was looking to make a transition from a ford focus to a mustang and Joby , my sales peron, gave me a deal that I could not turn down. He is very experienced, very friendly and definitely knows what he is doing and I am sure all of the staff over there are like that as well. Definitely recommend this dealership if your looking for a for a ford or service. Ask for Joby.

bam110

30 de may. de 2015

Smooth and easy experience. Service rep was really cool. Sent the truck out for repair and got it back in a few hrs and covered under warranty, no questions asked. Got a free car wash also!

FrankIacono

30 de may. de 2015

Great service. Always kept me up to date on progress while waiting. Pleasant waiting area. Fast turnaround. Will bring car here for service again. Thank you.

Caccamo, Frank08

30 de may. de 2015

My sales person was Joby Joseph and he made this experience a good one with his knowledge and professionalism. This was an easy transition from my lease to a new financed vehicle. Thank you Joby Joseph.

Alex and Kim

28 de may. de 2015

Being a longtime Honda customer, I felt no other dealership could change my mind on leasing a different truck. However, I had such a great experience at Dana Ford, I now have a Ford Explorer. I was beyond impressed with the manner in which I was treated, especially by the manager Steve Riccardone. He was extremely pleasant, aimed to make sure we were happy with our purchase and made the whole interaction stress free. He made sure we were treated well by all other staff at the dealership. We received a great deal on a beautiful truck!!!! I highly recommend this dealership!!! Thank you again Steve!

Shrty

28 de may. de 2015

Great experience! Jeff was excellent at customer service and very nice. The overall experience was was excellent. I will definetly continue to use this service

veraford

28 de may. de 2015

I HAVE BEEN A CUSTOMER SINCE 1997. I LEASED A NEW F150 2015; IT IS JUST BEAUTIFUL AND I LOVE IT. I HAVE TO THANK MARY GRAFFEO FOR TAKING THE TIME IN EXPLAINING EVERY DETAIL. SHE IS SO DOWN TO EARTH AND FELT SO COMFORTABLE WITH HER. SO GALD TO HAVE MARY AS MY REP. SHE WAS JUST GREAT; KNOWLEDGEABLE, PATIENT. SHE REALLY KNOWS HER STUFF. CAN'T THANK HER ENOUGH. I WILL DEINITELY RECOMMEND DANA TO MY FRIENDS AND FAMILY. I WILL ESPECIALLY RECOMMEND MARY GRAFFEO. SHE IS THE BEST, THANK U MARY

nychummer

28 de may. de 2015

If your question is does honesty still exist at car dealership that answer is yes. What a pleasure it was to deal with Joe Sansonetti for my service. He took the time to explain everything in detail and assured my vehicle would be in tip top shape and ready to go at the exact time stated. As a staten islander I am glad to see this type of honesty and reliability still exists. Thanks again to Joe and to Dana Ford.

Acarter11226

27 de may. de 2015

My wife and I are expecting this year and were shopping around for a second vehicle in the family. I have always heard horror stories about how sleezy and forceful sales reps can be. Boy was I wrong. The facility was amazingly roomy, bright, clean and full of energy. As we opened doors to various vehicles we were greeted by the Oh so cheerful Mary Graffeo. Mary is so down to earth. She actually listened to our needs, provided us various options for our budget and gave us personal time to converse on the possible purchase. Mary definitely understood how to treat a customer. Her patience was amazing. She was also very truthful on our expectations on a purchase along side with our budget. She made us very comfortable while we took up so much of her time with our interests in car features and budgets. After meeting with Mary, we met with the finance manager Matt Riccardone. Matt was great, he explained every detail abs what every document meant. Careful to go over our options and answering all questions. He was conscious of our time and took time to build a consumer relationship with us. It felt God toa speak to someone who could relate with your on different levels. Mary and Matt were amazing in making me feel comfortable purchasing my first new vehicle. I was nervous but the business dynamic was very calming. I will always recommend th is dealership to friends and family.

Dpatsakos

27 de may. de 2015

Steven Conto was a professional, attentive, knowledgeable and pleasant to work with.disposition.I walked in knowing my budget and what i must have in the cars. I finalized the leasing of two Lincoln Mkz's. Steven was patient and courteous with both my son and my husband while choosing the right color and interior for their cars. Overall it was not the dreaded experience one usually expects. I personally would recommend Dana and Steve to my friends and family. Matt in Finance was also very knowledgable.capable expediting the documents the to streamline the process. Both my husband and son are very pleased with their new cars and look forward to enjoying them for the next three years. Ive been a customer of Dana's Mercury, Ford and Lincoln for the last 20 years. I also look forward to having a pleasant experience when my lease comes due on my MK X in December.

geeteepc1

26 de may. de 2015

Everyone was great and really strived to get me the best deal. Thank you to Mary G,Juan and Anthony G. This last visit to dana ford was a positive experience. Thank youTina Alequin

Lawrence N

26 de may. de 2015

I never usually write reviews whether good or bad. I have bought many cars in my lifetime and I must say Dana Lincoln is now at the top of my list for an excellent buying experience. I would personally like to thank Juan,Mike, Christopher C and Frank C and all the other staff members who made my buying experience and taking time out to answer questions an A++ rating

focus2013

24 de may. de 2015

its nice to walk into a car dealership without feeling like a guppy in a shark tank! Dana Ford made our car buying experience one of pleasure not pain. They even had a space age coffee machine that kept us on our toes.LOL! The whole experience was on of ease and we got a great deal on my husbands car,maybe he will let me drive it! I also got a really cool personal pen from Matt the finance guy even though I could tell it was hard for him to give it up!

Phil n joyce

24 de may. de 2015

Excellent fast service in n out right away the service man joe.s great guy very helpful n was very knowledgable

cristabatz

23 de may. de 2015

What an incredible car shopping experience! I recently visited Dana Lincoln looking for my next car to lease. I am like many others out there that have had horrendous car shopping experiences and figured this visit would be no different from the others. Boy, was I wrong! From the moment I entered the dealership, I was treated like gold. Gennaro Esposito really listened to what my husband and I were looking for in a car. We had a lovely test drive where Gennaro took his time to explain the car to me and answer my questions. I was only there for an HOUR between the test drive and agreeing to the lease price. I am usually on edge during the negotiations, but working with sales manager Nick Abruzzese was like working with my dad. He truly took care of me like I was part of his family, understanding that I had a budget to work with and looking to make sure I walked out of Dana a very, VERY happy customer. Gennaro and Nick truly surpassed my expectations. I came back to pick up the car once I returned my other leased vehicle and Dana had already taken care of changing my insurance. I met with Jeff at finance who quickly and carefully reviewed all of my paperwork with me. Pete gave us a thorough run through of how to use my new car (which I definitely needed, haha) and I was all set! Again, that visit only took 40 minutes (and was slightly longer due to Pete answering my many questions about the car). I would recommend Dana to any of my family and friends. I know I will be a LIFE LONG customer of Dana Motors!

Navigot

22 de may. de 2015

The service at Dana Lincoln is on point. Charles the service advisor is personable, eager to assist and understands the need to work with your schedule. He follows up, sets the expectations and sees the task through. Good experience

SAgnello

22 de may. de 2015

Always a breeze dealing with Danas Service and Sales department. All my experiences with Sales and Service at Dana have been Great and NOT some aggravating ordeal. Dana, whom ever you are, you have a customer for life because of your staff and crew. Bravo!

CG2015

21 de may. de 2015

Service Department at Dana Lincoln ALWAYS takes good care of me. They offer me valet service from my home when my service is complete. They are kind and courteous. I love my Lincoln Hybrid!

cargirl,josie123

21 de may. de 2015

not sure on your question, but I had an oil change, service was great, waiting time was good, love that you gave my car a bath, we both went home clean, lol

DM

21 de may. de 2015

Even though I live in New Jersey, I will continue to cross the Outerbridge in the future just to deal with Anthony Bilotti. He's knowledgable, courteous, and attentive to all of my vehicle needs. I came in unsure as to what vehicle would work best for me, and like a fine tailor he not only found me a great fit, but customized my settings to make the vehicle suit me perfectly. My family and friends now have a tremendous source for their future car buying needs. Thank you again, DM

Randee

21 de may. de 2015

I had my Lincoln serviced today and had dealt with Charles Puhan an excellent representative of your dealership.I will only have my car serviced at Dana because of your excellent staff.

dog

21 de may. de 2015

I must say the sales people were very helpful. It is a nice feeling to have polite and helpful people helping in any way they can. buying a new car was not stressful at all thanks to the staff at Dana.

escape 2010

21 de may. de 2015

Dana Ford has done an outstanding job not only on my vehicle, but their service advisorry once again did a outstanding job and provided excellent customer service Mr. Joseph Sansonetti paid close attention to details of my inquiry with regards to my service call, explained that my extended service contract would take effect.

Anthony

21 de may. de 2015

My wife and I dealt with Rich Harley. Thanks to him, leasing another automobile through Dana was an easy process. Rich took the time to explain everything to us even down to introducing us to members of the service department.

ramtuff13

20 de may. de 2015

THIS WAS MY SECOND LEASED EXPLORA AND I WAS IMPRESSED WHEN I BROUGHT MY FIRST IN FOR AN OIL CHANGE AND THEY WASHED MY CAR FOR FREE!! EVERY PERSON THAT I CAME IN CONTACT WITH WERE THE MOST POLITE AND HELPFULL PEOPLE THAT I HAVE EVER MET AT ANY DEALERSHIP. AND I HAVE BEEN TO QUITE A FEW THROUGH THE YEARS! EVERY ONE I MET MUST HAVE ASKED ME IF I WOULD LIKE A CUP OF COFFEE OR A WATER! EVEN WHEN IT CAME TO HASHING OUT A DEAL, THEY MADE IT SEEM EASY. ANTHONY BILLOTI WAS THE BEST! HE HELPED ME ALL THE WAY. I WOULD RECOMMEND DANA FORD LINCOLN VERY HIGHLY. THANKS GUYS!

MikeW68

20 de may. de 2015

Went to several other local Lincoln dealers and were either blown off or just couldn't make the deal work. So I took the chance of traveling 70 miles to DANA Lincoln and had one of the best car buying experiences of my life. Not only did they have several Certified Pre-Owned Vehicles in stock but they worked with me to achieve a great deal and without all the usual car buying pressure. I highly recommend this dealership for an honest straight forward car buying experience.

AleksB

19 de may. de 2015

Hello every1. I wanna thank you Steve Riccardone "Sales Manage" and Tomasz Dzuiba "Sales rep. Thank you guys i love the way u treated me. Steven worked hard with me to get the deal i needed. I really enjoyed the experience. Tomasz went out his way to help us and treated us like a family. I really thank you for what u guys did for me and next FORD ill get is defenalty at this dealership. Thank you so much.

Kevin

18 de may. de 2015

Dana Lincoln is not only the BEST place to purchase a Lincoln its the best place for service!!I was greeted by the service rep - Charles - who was outstanding!My vehicle was serviced and ready even earlier than I was told!Awesome customer service!

mamaria3

16 de may. de 2015

We have bought other vehicles from this dealership before. Very happy with our experience with the dealership. Salesman was honest and not pushy. He knew I was looking for a particular car and would call to let me know when one came in. Would definitely buy from here again.

vin1069

15 de may. de 2015

I have been dealing with you guys for over a decade and enjoy the experience every time from the dealership to the service always leave satisfied thank you again keep up the great work

D.Rivera513

14 de may. de 2015

My Fusion went in for Service and these guys treated me very nice polite and professional.Thank you Jeff Pikarsky for being a true gentleman.

Anthony63

13 de may. de 2015

Had a bad experience with Dana Ford in the past and I came back because Joe Sansonetti was highly recommended to me from a friend who is also a customer of Dana Ford. Joe was very friendly and very knowledgable of my service needs.

Dwyer Michael

13 de may. de 2015

I want to thank my Ford service rep Mr. Matt Azriel for his excellent service in solving my problem with the shift to park issue with my 2011 ford explorer. Matt's professional handling of my problem made the dreaded service call a very happy surprise. He ordered the parts and called when they came in. The parts were installed in a timely manner and I'm completely satisfied. Thank you!

Neicy54

13 de may. de 2015

From the time I walked in I was greeted with respect and a smile. Jeffrey handled the service for my vehicle with professionalism. I was in by seven and out within an hour and one half. After paying for the service, I had a question about a rebate. Matthew not only gave me the information that I needed but he submitted the form for me. I was impressed with the new (to me ) restoration of the service center. Keep up the good work. You both made bringing my car in for service less of a chore. God bless you.

linda3160

13 de may. de 2015

my experience was excellent JEFF PIKARSKY was excellent he gets the job done and takes good care of his clients i wld recommend him for a excellent rating

Lisa

12 de may. de 2015

Very impressed. They go above and beyond to please their clients. I definitely recommend this service center. By far the service here surpasses that of BMW!

Mr. MKX

12 de may. de 2015

Dana Ford Lincoln is attentive to the car owner's concerns for his/her vehicle. The service adviser, Charles Puhan, is always very professional and extremely caring in addressing my vehicle's concerns and service. He is extremely knowledgeable and contacts me with progress updates. He evokes confidence and professionalism. The service department has never failed to remedy the MKX's issues and to return the vehicle in excellent running order, and in sparkling condition (after a car wash).

joegoetz16

12 de may. de 2015

The service is amazing. I was in and out in a couple of hours. Everyone was so nice to me. I was very scared with leasing another car because my last car experience was terrible but after this experience I feel great. I got a amazing deal and love my new car. Thank you Dana Ford Lincoln.

Allworknoplay222

12 de may. de 2015

So far, sales and service have been on point. Service area does get overwhelmed with volume so get there early. No one has an attitude and everyone is prett friendly. Free coffee and bottled water is always available, which is nice.

CrazyMKC

11 de may. de 2015

Went for a TSB ( Technical service bulletin) to Dana Lincoln. Job was done very bad. Unprofessional. TSB took them 3 days for 3.1 hrs job time. Technicians damaged my car interior... did not finished TSB. Not recommend to use that dealer service. Very unprofessional. Service adviser and Technician did not listen customer, and does not follow correct procedure when fixing cars.Update: on a second pickup time, after inspecting my vehicle, I have noticed very bad and visible scratches on my dash panel, passenger door interior, B-Pillar and seats plastic, driver seat plastic was broken, and, of cause, improper fitment of my front seats leather sleeves, ( however , improper fitment was the reason, that I have not accepted job for the first time). So when I told and showed these problems to my service adviser, I was told that I HAVE to accept a job and complain to a Lincoln. Seeing that dealership does not care about clients, I have removed vehicle from dealership and went to my house, once I got on highway, I have noticed that my steering wheel is OFF center, and not centering correctly after turns. So I think they messed up my steering angle sensor , or maybe badly hit a pothole ( speedbump). I have returned immediately to dealership and showed these problems to Service Manager - Martin. Guess what answer I got? - Complain to Lincoln... After I have open a case with Lincoln, and wrote review on Dealer Rater, I have been contacted by Service Manager - Martin ( The person who said: Complain to Lincoln, remember?) who demanded that once I will remove my review, only THAN he can ( He CAN, but does not WANT) seat and discuss with me my car problems. However he did not sounded that he care about anything, He sounded like he is giving me a Huge favor. Also he told me that he does not care about my single negative review...

happycustomer

10 de may. de 2015

Leased the Escape I wanted at a very fair price. My time was not wasted bargaining for a fair price, thank you for that. I felt everyone was friendly ,honest and helpful. My overall experience was better than I expected. Past experiences with other dealerships was never this good. I will recommend all my friends and family go to see Aramis B, Tom C., Steve R. and Jeff B. when they need a car. I rate them A+. Thank you Dana Ford.

mustang

10 de may. de 2015

I BROUGHT MY CAR IN FOR SERVICE, RADIO NEEDED TO BE REPLACED. THE SERVICE REP, MATT, WAS VERY FRIENDLY AND HELPFUL. HE TOLD ME HOW LONG THE SERVICE WOULD TAKE AND IT WAS DONE RIGHT ON TIME AND MY VEHICLE WAS WASHED TOO, WHICH WAS NICE.

eggs

9 de may. de 2015

I bought a 2008 ford escape. Joby was my rep. He was very helpful and considerate to my needs. Everyone at DANA that I dealt with had great attitudes. I would defiantly get my next car from DANA

daroman

8 de may. de 2015

The service rep Jeff was professional and helpful, also very friendly, listened to my problem, he also dealt with the dealership who did the original repair.

Km1030

7 de may. de 2015

I just bought a car here last Friday night and had a great experience ! Everyone was very helpful . They got me a great rate ! I love my new Lincoln MKC!

tony54gto

5 de may. de 2015

I have been dealing with Dana Ford LTD approximately ten years now, and every leasing experience jousts gets better and better. I just leased the 2015 MKX, after turning in my 2013 MKX on the Early Bird Promo! I couldn't have gotten a better deal. Working with Shaunna Boreham and Steve Riccardone just felt like dealing with family. They really went above and beyond to make my leasing experience a pleasant one. My wife and I were extremely happy to get the deal we did. Thank you again Dana Ford LTD for always being fair to your customers. Anthony Errigo

Toni Pabon

5 de may. de 2015

Joe is always pleasant and ready with a big smile for his clients! When he told me my oil change was free due to my points it really made my day!

Marta Karaghiozakis

4 de may. de 2015

I dealt with Mary Graffeo and Steve Riccardone at the dealership. The experience was expedient and very accommodating. Questions were answered immediately. The service was quick and efficient. They took care of all needs. They were personable and engaging. Thank you for your help and patience. Marta

Maureen1

3 de may. de 2015

Chuck is the man to see!!!! He keeps you advised and also keeps his ponies. Dana you've got a good man there. The valet, I can't remember his name was friendly and attentive. Dana has become my whole families place for all our work. I recommend them.

CMG42815

2 de may. de 2015

Fantastic experience at Dana Ford Lincoln in Staten Island!!!!! Cared about my purchase, LISTENED to what I wanted!! Would highly recommend ... Go see Robert Goetz and Matt Riccardone. Great guys who made my first car purchase a great experience !!!!

rmercaldo0304

1 de may. de 2015

Joby Joseph and Anthony Giagnacova Made me feel very comfortable and gave me the deal I asked for. Was extremely quick with the negotiations and got us in and out with the paperwork and my new truck!!!. Will recommend to everyone!!!!! This was my first experience leasing and I will be forever a Ford fan because of these two. Thanks so much guys! !!

Lcarioto

30 de abr. de 2015

A special thank you to The Dana Ford Team as a whole! From the sales manager Glenn, to my sales consultant Steve Conigliaro and my Finance manager Jeff Beyer.Thank you for your excellence, professionalism, patience, knowledge and most of all understanding my wants & needs. Thank you for making it happen! I love my new Escape! ??

StatenJay

30 de abr. de 2015

I am a native Staten Islander. Our Ford dealer used to be "Island Ford" on Richmond Avenue. Well to say the least, the transition of closing the old location and incorperating Ford into DANA's Dealership was a great choice. The showroom is classy,clean and beatifully set up. You are greeted immediately by a nice reception area when you walk in. Of course there are spotlessly clean Eye Catching vehicles surrounding you in the showroom to boot. The sales staff gives you space and doesn't HOUND you like many other dealers do. They are polite,attentive,professional,friendly and knowlegable in a tactful way. They will spend as much time as needed to make sure you are absolutely satisfied with you choice of vehicle. While waiting for Dealings/paperwork/credit to be run etc..there is a very nice waiting area including a coffee station and spring waters at No Charge to the customer. Also restrooms of course. Also theres a vending machine. Nice perks. The staff were really nice. My salesperson Joby J. was very accomodating,helpful and polite. The finance Manager Mike was very fast and professional with obtaining my credit approval for my 2015 Ford Escape 4WD Titanium. All paperwork was printed out professionally and organized opposed to old handwritten invoices that other dealers use that appear to be chicken scratch to possibly slip "schemes" into your contract. Not here! much different. The Salesmanager Steve is a really nice guy also. He made sure everything was up to par and I was happy with my price and vehicle choice throughout the whole experience. After all was said and done, my New Escape was prepped,cleaned and was given to me nice and shiny ready to enjoy. Bottom Line, Shopping for a car or the right dealer isn't easy for most people. If you are apprehensive or confused about where to get your new ford, lincoln, new car or pre-owned etc.. DANA SHOULD BE YOUR FIRST AND ONLY CHOICE. Besides all I have said, I forgot to mention they have a HUGE selection of inventory and you will surely find a vehicle you will love that will suit you and/or your families needs. I'm just a customer,no affiliation to them at all but I just wanted to share this with all of you who are looking for a reliable place to shop cause I would want the same help if I were you. I hope this was helpful. Good luck with finding your new vehicle at Dana : ) 5 STARS ALL THE WAY!!!!!!!!!!! Jay E. from STATEN ISLAND,NY

BT2015Ford

30 de abr. de 2015

The experience you will receive at Dana Ford is amazing right when you walk in through the door which ultimately ended up resulting in me walking out with my 2015 Ford Explorer. My salesman Joby Joseph also was very knowledgeable and attentive to all my questions and concerns. I have been to a few dealers Ford dealers and I can say hands down this is the best dealership I have been to. Also, in terms of stock, you can not beat their in stock inventory, it's like a airport of cars in the back lot. I was able to make a deal the same day i walked in because they had the car I exactly wanted in stock in the back lot.

RogerAtiles

29 de abr. de 2015

Beautiful Dealer show room, Very clean, The Excellent car sell PERSON., Anthony Felline !!! many cars to show the customer. great service, will recommend to everyone !!!!!!!!!!!

Ghendy2

29 de abr. de 2015

Dana Ford was great with the purchase of my brand new mustang.Salesperson Joby Joseph was very helpful and made buying a car a great experience

ivan d best

29 de abr. de 2015

I just purchased my 2015 ford escape and had very good experience at Dana ford.Thomas Hionas did awesome job with helping me to stay in my price range.will do business again.

Vladimir&Olga

29 de abr. de 2015

Many Thanks for those employees of Dana Lincoln dealership of Staten Island, NY who help us choose and complete paperwork on lease for new SUV Lincoln MKC. Process was smooth, satisfying and fast.We drove back home in a new vehicle the same day. This was excellent job of professional, very friendly dealership team:Gennaro Esposito, Matt Riccardone, Tom Caccese. I would highly recommend this dealership!

Irma

28 de abr. de 2015

Thanks to Dana Ford Family especially Joby Joseph, Jeff Beyer and Jeff Pikarsky for their expertise in getting us the right deal on our Edge from start to finish to welcomingfuture services.

Gennio

28 de abr. de 2015

Our salesman, Aramis Batista was professional, knowledgable and courteous. The other representatives were also great to us. We were treated respectfully and with understanding of our needs.

Bigt

27 de abr. de 2015

Very professional and had a large inventory to choose from. Management and sales personnel, especially Robert Goetz, Roy Alston and Mike Passaro, went above and beyond my expectations to get me the best deal they could possible offer. I would highly recommend this dealership!

sollimic

27 de abr. de 2015

I just purchased my 2015 Ford Explorer after finishing up my 2013 Edge lease. I must say the folks at Dana Ford were extremely helpful in working out the details and obstacles of my situation. They were understanding and friendly, and we were able to negotiate a good deal for both sides. Starting with Muhammad Naeem, then going to Roy Alston and finishing up with Steve Riccardone, it was overall a great experience and they did their best in working with me and my needs. Car buying is very stressful and most times a drawn out process, but they do a great job of getting you in and out as quick as possible while satisfying your needs and staying within your budget.

Caine5

24 de abr. de 2015

Yes, you read that right. I had searched all over Massachusetts for the exact car I wanted. When that failed, I extended my search across the country. Dana Ford had exactly what I wanted. I called the dealership and got the Pre-Owned Sales Manager (Mike), and he and I talked about the car (he was very knowledgeable), we then negotiated a fair price over the phone. As you can imagine, I was very skeptical, but Mike assured me that I was getting a gem. He then shipped it to my house. When the car arrived, I was very pleased. It was exactly what I wanted and in perfect shape. Everyone thought I was crazy to buy a car sight un-seen, and un-driven, but I had faith in Mike and Dana Ford. This experience was a bit of a risk, but well worth it. I got exactly what I wanted. Go buy your next vehicle from Dana, you won't regret it.

cakes1851

24 de abr. de 2015

This was the second time I've leased with Dana Ford and the experience was wonderful. They are friendly and patient. No high pressure. Finished the deal in record time. Will definitely deal with them again.

danc23

23 de abr. de 2015

Needed an oil change and my hid lights were not working properly on my wife's mkz. I did not even make an appointment and chuck the service advisor got my vehicle in right away and fixed everything that was needed very quickly. Awesome new dealership with a great lounge. Luxury experience at its best. Thank you Dana

frank581

23 de abr. de 2015

Went into dealer lease a new SUV.No sales pressure. Stress freeBest price.Each time we go into this dealership everything goes extremely smooth, from start to finish.

sporttrac1

22 de abr. de 2015

I have been dealing with Ford since I purchased my truck in 2010. They are alwaysso friendly, courteous, and very helpful. I love the new service area ! Would totallyrecommend Dana Ford to anyone ! This time I went I had Jamie, he was very good.He kept me posted on what was being done on my truck.

Carm34

22 de abr. de 2015

Contrary to the general opinion about car dealers, leasing my new car was stress free. No high pressure and we came to an agreeable compromise.

BarbaraDE

22 de abr. de 2015

Wonderful customer service. Mary Graffeo went through every detail from the truck options to the leasing versus buying. When you are looking for a Ford Visit Dana and for her to fit you with the right car/truck

JULYGUY820

22 de abr. de 2015

This was my first experience with Dana Lincoln service. I arrived at the Lincoln service area and was immediately greeted by Al Perri. He was cordial, professional and completed the intake process with ease. My MKC was serviced and the recall was completed in an excellent manner of time.The overall service experience was excellent. I look forward to future visits to the Dana Lincoln service department.Steve C.

Rosalie Dimiceli

22 de abr. de 2015

Jeff Pikarsky was extremely helpful and very eager to help us with our repairs. He made this very stressful time a positive experience. Very nice to know that the car repairs were in such good hands. Thank you Jeff Great Job

Rosalie D.

21 de abr. de 2015

Jeff Pikarsky was very helpful with the repairs of our van. He made a very stressful time for us go easy and repairs were done to our expectations. It is nice to know he is there to answer our questions and help with all our needs. Thank you

the volp

21 de abr. de 2015

. I was very apprehensive about the two tires that had to be replaced . When I visited the service area Al Perri put me at ease and was able to get the work done in short order. He was warm and welcoming and he made me made me feel very special. The other members in the service area were also friendly. Because of my experience I would highly recommend the service at Dana Lincoln

Tracey70

21 de abr. de 2015

I had a great experience at Dana. The sales and management team were very helpful and knowledgeable. They made my family feel comfortable during the process. The team had the vehicle cleaned up and ready to go. They made the tradition of ownership smooth and efficient. Even though there were no Steeler fans in the building I won't hold that against them and would make the drive to deal with the Dana team

New explorer

21 de abr. de 2015

Best experience ever... Made the transition smooth.. Showed me everything on car and very patient.. Took into consideration my financial concerned and did an excellent job matching me up with the exact car I wanted and could afford. Pleasure

escape 2010

18 de abr. de 2015

Once again Mr. Jamie Liga went above snd beyond and provided excellent customer service, he fully explained the charges, checked my warranty on my tires that I had purchased at Ford. They only had 2 tires in stock he was able to get 2 more tires the very same day. I also had a front end alignment and a brake job done as well, I will continue to bring my vechicle to Ford, and hope Mr. Liga continues providing excellent customer service.

DDMSHO

18 de abr. de 2015

Mike Colini was a great salesman, he knew I was in a rush, he knew what my affordability was and he was able to work a deal for me I was out of there in 2 hours..

Krystin321

17 de abr. de 2015

This salesman new what he was talking about. He was very professional and helped me find exactly the car I was looking for at a reasonable price. He is the reason why I will be visting Dana ford for my next car.

bebop*1993h

17 de abr. de 2015

Jamie Liga is my service advisor professonal , courteous and keeps me on the right track to keep my classic in tip top shape. thanks dana.

EDVESCE

17 de abr. de 2015

Service advisers are always willing to help you.I had a blow out on my Ford Explorer, it is a lease. ( I took out the rim/tire warranty ). I had the tire changed then went to Dana where my service representative took a few pictures & I was given a brand new tire.

3wheelbikez

16 de abr. de 2015

This is the third new car I brought. This was the best and easiest one. The reason was the excellent salesmen Anthony Felline who's knowledge friendliness helped me select the new ford edge I just brought. He would not allow me to buy the car until I test drove it and was totally sure and comfortable with it. In my opinion Dana Ford has made buying a car a pleasurable experience instead of a hassle. Thank you so much.Ruth & Theodore Seltzer

janeat243

15 de abr. de 2015

I purchased a car from Dana Ford and was very pleasedwith the entire process. My salesman, Tom Hawkins, is very knowledgeable, professional and efficient. Heanswered all of my questions and offered very smartadvice. It was a pleasure working with such a politeand helpful salesman.

RLP

15 de abr. de 2015

This dealership takes care of its customers and delivers what they promise! Prompt, personal and Excellent service!!Would not deal with any other dealership!Thank you Dana!R. Pearlman

iaintnice

15 de abr. de 2015

Mary Graffeo was very friendly and not pushy. She didn't make me feel like I had to get the vehicle I was asking about. She helped me out with all my questions. I hope when my 2 year lease is up, I can count on getting a great deal again

William123

14 de abr. de 2015

Mary giraffeo and Steve riccourdone made car experance really great they were really helpful with the whole process from beginning to end and they made you feel wanted like family

nyjimmy

11 de abr. de 2015

A HomerunYou could not ask for better service. These guys are absolutely the best I have ever dealt with and I am in my sixties so I have tons of experience. I would recommend them to anyone who doesn't want to be pushed and wants to feel like the customer is special.

pamperedfran

10 de abr. de 2015

Our salesman, Tom Caccese, was extremely helpful from showing the cars in the back lot to preparing our vehicle to take home. Thank you, Tom.

debandnick89

8 de abr. de 2015

Took my vehicle in for its first scheduled maintenance visit this morning and had the privilege of getting Jamie Liga as my Service Advisor. The service was outstanding. Jamie greeted me immediately, was very friendly and informative and had my car ready quickly. Just an overall great experience. Kudos to Jamie and your service department.

1st Lincoln

8 de abr. de 2015

Dana Lincoln is a Great dealership. I live in Brooklyn about 3 miles from a Lincoln dealership. I caught a train and two buses out to Staten Island, just for their selection alone. When I walked in, the dealer I was supposed to meet was tied up. They didn't leave me waiting. Anthony Felline stepped in and really took care of me. He showed around the lot, which had a full selection. It's definitely the biggest lot in the 5 boroughs. I was in the market for a 2015 Lincoln MKZ. I told Anthony what features I wanted and he was able to put something together for me that day on the spot. They even gave me a better finance rate than my bank of 5 years. Considering what I had to go through to get out to the lot, he really went the extra mile to make sure I went home with a car that day. They now have a customer for life, and I'd recommend anyone in the market for a Ford/Lincoln their way!

debandnick89

8 de abr. de 2015

Took my vehicle in for its first scheduled maintenance visit this morning and had the privilege of getting Jamie Liga as my Service Advisor. The service was outstanding. Jamie greeted me immediately, was very friendly and informative and had my car ready quickly. Just an overall great experience. Kudos to Jamie and your service department.

Gobadia

6 de abr. de 2015

Amazing dealership! Roy Aston, Tom Caccese and Matt Riccardone made leasing my car an easy and enjoyable process!!!I originally walked into my local Lincoln dealership in Brooklyn, NY and I was very disappointed at the way that I was treated. That's when I went to Dana Lincoln in Staten Island before giving up on leasing a Lincoln altogether. I am truly amazed with this dealership and would highly recommend using them even if it's a drive from where you live. They were professional, kind, courteous, returned my phone calls quickly, gave me a great deal and they held true to their words- there were no added fees at the last minute. The day that I leased my car everything went very smoothly and easily. I was still there after closing and no one rushed anything. When I finally got into my new car- it was about an hour after closing. My salesman Tom Caccese spent quite awhile patiently explaining to me all the controls, information display, my lincoln touch and other technology in the car. He also paired my phone and helped me enter destinations in the navigator. He answered all my questions and told me to call or come back if I had anymore questions. Thank you Tom! Thanks to Roy Aston as well for making my experience so enjoyable and easy and for the great deal!Dana Lincoln exceeded my expectations! I would definitely be back! Check them out if you like to be treated well ;)

Dana

5 de abr. de 2015

Mary and Juan from Dana ford in Staten Island were awesome to work with. They are the reason why I left my hometown dealership in freehold nj. They were true to their word and did not take advantage of a young woman trying to re-lease a new explorer. My whole experience at Dana to pick up the truck was less than 2 hours! My kids were comfortable and did not even complain while waiting. Every step of the way each professional explained and did not push xtras when I initially declined. I strongly recommend this dealership to everyone in Staten Island and New Jersey! Will be passing the news along to my friends ;)

Lisa

5 de abr. de 2015

Came in to lease a car and had a great experience! Quick, courteous and overall pleasant experience. Would definitely use Dana again & recommend John Daly!

rbl123

5 de abr. de 2015

Marty, Elliot Lamboy and Jeff Pikarsky, were Excellent, once I made, my point and very helpful!!!!!!!A part in my car, was only one part, that broke and covered under the Certified Vehicle.Than Ford, made the one part, into two parts and I was not covered!!!!!!!!!!!!!!Went up the chain, to Marty, after Elliot and Jeff agreed and I only, paid the Deductible!!!!

Freestar

4 de abr. de 2015

When I took my van and spoke to Mr. Martin Franklin, he was so courteous and took the time out of his busy schedule to explain to me the problem with my van. I was so happy to be speaking to someone that is so knowledgeable and truly care about its' customer. Thank you Mr. Franklin for being so nice to me when my van was in need of repair and making my experience with Dana Ford a pleasant and comfortable one. Again, thank you.

rweckher

3 de abr. de 2015

This was for the most part was a good experience. My service adviser, Charles Puhan, was extremely helpful. The only issue was with the delivery of needed parts that were ordered on March 13th. I had not heard anything from them until I called on March 30th. Charles checked and said the parts were in and I could bring my vehicle over. After waiting for an hour I was advised that not all the parts were in and he would call me, which he did later that day stating that they had obtained the missing part(s). I returned on the March 31st and the job was completed in approx 1 hour.

Joe Scannapieco

3 de abr. de 2015

The very professional polished team at Dana is without a doubt the most experienced, knowledgeable, and thorough group of professionals you can possibly find. This is my second time leasing an MKS and I always give credit to Manager Roy Alston for making it possible for me to own this amazing car. He is truly a great representative of your excellent dealership and truly and award winning businessman in everyway.. Bobby Ingrassia made my sales experience flawless and at the end of my experience with him I felt like I just made a new and great friend. Customer relations manager Frank Curry is the best, most patient, and knowledgeable Lincoln expert in the business and couldnt be more thorough Thanks guys for making my experience perfect in everyway and thank you Dana for having the best in the business to serve and deliver such a great automobile. SEE YOU AGAIN IN 39 MONTHS!!!!!! Joe Scannapieco

Golfer doug

2 de abr. de 2015

The atmosphere was friendly and the moment we were introduced to Anthony Felline we knew he was the right fit for us. He helped us find what we were looking for and assured us he would do everything he could to make the transaction a comfortable one. He sat with us and answered any and all questions we asked him.We will surely reccommend him to our friends. Mr. Bogigian was professional and saw to it that there was an offer we could not refuse.The last person along the line was Jeff Beyer in the finance department. Again his professionalism sealed the deal. He was friendly and answered our questions regarding the financing of the vehicle we purchased.

rm1022574

2 de abr. de 2015

My whole experience for me and my wife was great at Dana Ford. I am very happy to let you know that I am so pleased with my new Ford Explorer Sport named "MARY". Our sales person Mary Graffeo was fantastic, very knowledgeable and her service was amazing. Thank You!!

Pct815

2 de abr. de 2015

Overall best experience I've had buying a vehicle. Very helpful and very efficient staff. The sales staff was very knowledgable and was able to accommodate any request I had.

Class act

2 de abr. de 2015

In forty years of making car purchases, this was the best experience. The sales manager Roy was very professional and honest, and delivered on his promises made. The finance manager Matt was pleasant and worked to get us into our vehicle with no hassle. The sales rep Mike explained the operation and features of our new MKZ hybrid clearly and patiently, even though the showroom had closed over an hour prior. And best of all, we love the car! It was worth the two hour trip from Long Island. Thanks to the Dana team for making our purchase a pleasure.

Ranger7

1 de abr. de 2015

Each part of the sale was friendly and professional. I am very happy with the car. All questions were answered before I left the dealership.

Eli10

1 de abr. de 2015

Always a great experience at ford ! Bobby is so helpful and acomidating, he gives it that extra hand , making sure all goes smooth and always gets me what I want excactly !! I am a hard person to please lol but Bobby helps make it easy . All is friendly at ford and I will be a customer for life ! My kids drive fords and we love it

NicGasp2015

31 de mar. de 2015

Thank you Mary for being a fantastic salesperson. When a friend heard how much I was paying for my Ford Explorer she referred me to Mary Graffeo at Dana Ford in Staten Island. A sales manager graciously worked a great deal for me over the phone since I live further away in NJ. When I came in the next day to pick up my new truck (at $100 less per month than at the other dealership) the manager on duty honored the price I was quoted. Throughout the whole process Mary was courteous and willing to go the extra mile to secure the deal all over the phone. It was great to meet her in person, as she detailed me on Explorer features that I didn't even know I had over the last 3 years! I would recommend Dana to anyone shopping for a great deal with great service.

Nady253

31 de mar. de 2015

I bought three cars and every time the experience was great. From start to finished they owned it and Joby was clear,upfront and honest. Great services. friendly.

Greatcar

31 de mar. de 2015

Very warm and friendly ! Most important very professional and knowledgeable .they really make you feel very comfortable when making the decision of purchasing a new car !! I am so happy with my new Ford Fushion !

Lukevara

31 de mar. de 2015

It was my second time leasing a vehicle and my prior experience had been a nightmare with Honda. I walked into Ford and was set up with Joby Joseph. Seriously, it was just an overall great experience. Not only was Joby well versed in his craft, he was also was as friendly as could be. Turned out we grew up in the same neighborhood! Joby helped solidify my decision and could not have been more helpful. Worked with me on the lease price as well, was patient and dealt with my 0 tolerance for car-salesmen BS. I would suggest anyone go to Dana Ford. If you're looking for a beautiful vehicle and equally beautiful service Dana is the place to go.

edge baby

31 de mar. de 2015

Great group of guys. They continue to check on us and make sure we are comfortable asking for assistance. Already started shopping for my next new car with them.

liz townsley

31 de mar. de 2015

I love my new 2015 fusion. The service I received was wonderful. My salesman Ryan Legg and the general manager Glenn Mahoney explained all the features to me. My whole experience with leasing my new car was done very efficiently and professionally. I was driving away with my new fusion in no time at all. They took care of all the paper work for me. I thank you for all that you did keep up the good work.

RLP

31 de mar. de 2015

Great people (Maureen!)...with knowledge and professional acumen as well as rapid, friendly competent service and great new facility-comfortable waiting area and coffee available!!Couldn't have been better and my service was not on an appointment basis but for a sudden problem. Dana took care of it immediately with little wait AND provided a loaner for the time required to correct the problem-loaner was a current model, clean and comfortable!Thanks, Dana...and Maureen!RLP

kathyb1013

31 de mar. de 2015

My husband and I had an awesome experience at Dana Ford yesterday. We got what we wanted and the price was right! Thanks to Mary Graffeo. She is an awesome sales person.Thanks Dana Ford for having such great sales staff.

Eugene S

31 de mar. de 2015

Excellent customer service! They make you feel really comfortable. Your car is taken in right away and the service waiting time is reasonable. Over all great experience!

tony

31 de mar. de 2015

Our 2nd lease with Dana Ford. We drove all the way to Staten Island from Brooklyn because we like doing business with them. Anthony Bilotti was amazing. He did everything he could to put us in our new truck.He even installed the ez pass tag from the old truck to the new one. Very knowledgeable about the product he sells and in dealing with his customers.Thanks for a pleasant and painless experience. Bissessar family. :)

Liss620

30 de mar. de 2015

I love my new 2015 ford explorer. I have nothing but nice things to sayvabout Mary Graffeo and Steve riccardone at Dana ford. they were both pleasant and very easy to work with. I was able to get a beautiful truck for a great price. Mary went above and beyond and really took her time to help me throughout the whole process. Very accommodating I would highly recommend

sprasker

29 de mar. de 2015

Joby Joseph and Juan Estrella are very knowledgeable and helpful. Have been coming here for years and will continue to do so. Keep up the great work!

Gary

28 de mar. de 2015

Matty babes good job he knows his s--t. Very helpful and passionate in his knowledge on dealings with customer issues. I will be returning good job.

Jeanne

28 de mar. de 2015

Mike was great - he helped me find a vehicle that was perfect for my new lease! He made the whole process easy. Thank you Mike!

Magcara

28 de mar. de 2015

Mike and Matt were fabulous. Tremendous help. Both my boyfriend and I leased new cars with their help. Professional and kind. Know what they are doing.

LBS

28 de mar. de 2015

This was our third leased car from Dana. Each one has been basically without any glitches for service, friendliness , and overall satisfaction. We were in and out on the same day that our car was shipped in by truck. Amazing to have it all work in such a timely fashion. Also, the new showroom is top notch. Very comfortable and relaxing. The employees that I dealt with were extremely knowlegeable and efficient in doing what needed to be done to both please the customer (my wife & I) and to prepare all of the details for the delivery of a new vehicle.By the way, the car is GREAT! Lincoln has done an excellent job on updating and fixing some of the details to make an excellent car. On a final note it was also our pleasure to be dealing with Anthony G.. He answers our phone questions whenever we call and has always been polite and quick to answer all of our questions as well as having also become a personal friend (since we have seen him for 5 years now).

ford f150

27 de mar. de 2015

I would like to thank Joby Joseph and Steve Riccardone with purchase of my 2012 Ford F150. They were a great help both Jody and Steve pointed me in the right direction on what vehicle to buy. again I like to thank them both.Russ DiFalco

wjmvas

27 de mar. de 2015

I delt with Jeff and I am totally satisfied with the service he provided. He kept me up to date and insured my vehicle was taken care of in a timely manor. I am looking forward to my next trip to Dana.

BLOWN281

27 de mar. de 2015

My experience at dana ford is nothing less then outstanding.I was welcomed upon entering the dealership with all smiles.Dealing with Anthony G is always at ease and very comfortable.Gennaro was a big help in showing all the features and equipment in my new truck.These guys are the best in the business,and the reason I will keep coming back to Dana Ford,and will always send my friends and family.Thanks again

Silberman

27 de mar. de 2015

Mr Liga was able to acknowledge the problem of a bad situation and make remedies to fix it to the benefit of the customers satisfaction.

my2cents

27 de mar. de 2015