Qbush

11 de oct. de 2016

Very attentive and knowledgable; not pushy; cared about our needs. Tim was very professional and we would highly recommend both him and the dealership to friends and family. We would also return to this dealer again in the future when the need arises.

NA

29 de sep. de 2016

This dealership has totally ruined my car. I brought it in to get the torque converter fixed. After bringing in it about 10 times (no exaggeration) I got my car back with multiple other problems that it did not have before. I had to bring my car to another dealership and pay all over again to get everything fixed. David Mc David would take no responsibility for the damages. Multiple techs that do not know what they are doing are employed there. They cannot fix anything!!!! Do not bring your car here or buy a car from here as they are the most corrupt and incompetent business. Head manager is a nightmare. Super rude and pushy.

agregg

28 de sep. de 2016

Tim Sechrest is the best! I love my new RDX! Great customer service and follow thru! Thanks Tim! I would recommend this dealership and Tim to my friends.

MDW

27 de sep. de 2016

Tim Sechrest did a great job finding me the perfect car. I researched several makes and models but kept coming back to Acura. Spoke to Tim on the lot but told him to look out for a RDX that fit my list of requirements. In two weeks he emailed me with the perfect car plus some. Spent time with me explaining all the bells and whistles.

Rhonda Amstutz

21 de sep. de 2016

I love the ACURA RDX so much I have leased a new one every three years for 15 years. The salesmanship can't be beat and I continue to go there for service, even though I moved. I highly recommend this dealership and it's staff to help you with your car needs.

TOYOTAFAN

20 de sep. de 2016

Smooth and professional from the get go. Got a fair deal for car. Did not bug us. This was a totally hassle free experience and I would shop for a car here again in a heart beat. Mike Maulsby was excellent.

service

11 de sep. de 2016

I bought new Acura MDX from these folks 2 years ago. They were good those days. Their service is degrading day by day. I had replaced all 4 tires 2 weeks ago with them. They are Michelin Tires, very expensive. The Service Advisor matched the price with SAMS club and quoted a total cost for everything around $1200. Also I asked for premium car wash(needs to clean dash, interior and exterior).. When I received the car, the final bill is $12 more. I asked the Advisor "why is this final cost change compared to your original quote/". The Service Advisor response is not acceptable. His Response is " This happens. If you want we will remove the new tires and put it back old tires.". I got shocked. No one will tell irresponsible answer. If I told , go ahead, they would have spent more than $12. Really,. I do not care on $12 when I spend $1200. But , the response bothered me more. Then, I told him that this is not the right way to deal with a Loyal customer. He agreed on the quoted rate. After this I had more bad experiences. I went to Cashier to pay.. They gave the documents to sign. I asked Warranty papers for Michelin Tires. She told me that we do not have any warranty for Tires. I told her that It is clearly says 55,000 miles warranty in your site. Then the Adviser came and told me "yes I have those papers". They are fully disconnected. If she does not know, she need to refer to Advisor. After this, She purposely kept me waiting. I asked her, Is there any reason I need to wait?. Her reply was very Rude and answered that you pay with your advisor. How come she is taking payment from others and not from me?. Then the advisor took the payment from me. This is not over yet... Advisor took me to the Car to handover the keys. Nothing is cleaned inside, Same dusty dash board, dirty floor mats, windows not cleaned. I asked him " did they do Premium wash?" , He told me "Yes". Then I showed him the dusty Dash Board, dirty car mats, etc. He said sorry and he told "I will do it myself and bring it back". He did some cleaning and brought it back. It was not totally clean. I noticed that there is a disconnect between the Service folks and Advisor here, So, I am seeing lot of disconnection in this Dealer Servicer Center. Unless they improve, they will loose the business and customers.

kiasport

28 de ago. de 2016

Even thou Tim was very busy this saturday he was a great salesman and we boughtthe car. Answered all of our questions and the transaction was smooth.

kstarz99

15 de ago. de 2016

I took my Honda to the David McDavid Acura collision center for hail damage. The Honda dealership doesn't have a collision center. David McDavid Honda has a fairly good service center, so I thought I would receive the same level of customer service at the Acura dealership.For the hail damage I had a "reservation" which was a six week waiting period. Not a problem. I took my car in on the day designated, got my rental. The repair was to take three days. Due to the service advisor not returning calls, I drove to the dealership att the end of a week to inquired on the status - they hadn't even looked at my car. What is the purpose of a reservation? Next step, they looked at the car and decided the repair was more than my insurance had determined. Another week passes. Insurance company approves new estimate by dealership. By this time I had to retrieve my child car seats because grand kids were coming for an extended weekend. When retrieving the car seats on a Thursday I was told it would be another week. OK - all set, plans made with grand kids. All is good.Next day, dealership calls at 5:00 to say car is ready. What!!! I'm in the middle of picking up grandkids and can't get there by closing time. Next day got up early, uninstalled car seats on rental, turned in car, picked up my car, reinstalled car seats. What a hassle. So the original three day job must have taken them less than a day - even with the "additional work".Now today after trying to call, chat and make online reservation I had to drive to the Acura dealership to have them reconnect the trunk latch wire.I only hope I never, never have to return here. This is absolutely the worst customer service I have ever experienced in my life. I know they don't care, but for my own satisfaction my next car will not be from David McDavid.

$John

13 de ago. de 2016

Gabriel Sotelo was wonderful, he too so much time with me when I advised what vehicle I wanted and never tried to sell me anything else. He worked with me explain all the steps that are necessary in purchasing the vehicle, and all the options that were associated with the vehicle I wanted. When I agreed to the sale he introduced me to the financial person and we discussed the financial part of the sale. He never tried to sell me anything other options than what I wanted but he did offer them to me and I replied no he continues on, his demeanor was very professional and made the sale go smoothly. I was very impressed with both persons!When I took delivery of my MDX, Gabriel explained every thing to me and demonstrated how the teck package worked several time to make sure I understood how it worked! The vehicle was delivered clean and a full tank of gas! I had several question a day or two later, and called Gabriel and he advised to bring the vehicle back when convient and he re educated me on the questions of the GPS! I would advise ANYONE that would consider purchasing an Acura do it through David McDavid and ask for Gabriel and Arthur

Jane McCarthy

8 de ago. de 2016

This is my 4th lease from David McDavid and I am proud to be a loyal customer! The process was smooth, took little time and the terrific Arthur Dee and Gabe Sotelo provided me with just the car I wanted. I heartily recommend David McDavid Acura Plano to anyone who is looking to lease a car.

TSX-REV

8 de ago. de 2016

Tim Sechrest is a great salesman! He was very professional and friendly. I would definitely recommend him to anyone who wants to purchase a vehicle.

TB RDX

28 de jul. de 2016

Our sales person made sure the car was exactly what we wanted. There was no pressure. Our satisfaction was the top priority. Everyone at David McDavid was friendly, welcoming and made sure our needs were met. Buying a car is a process I usually dread but this was painless.

daviesma

26 de jul. de 2016

Tim Sechrist is an excellent salesman. I would highly recommend Tim for Acura certified vehicles. The dealership is very fiendl, clean and all were professional.

Reggie

23 de jul. de 2016

Spent less 30 minutes and ended in a deal with no gimmicks.Overall experience with the business manager and Tim was excellent.I will definitely recommend this team and dealership.

BrandyP0110

23 de jul. de 2016

Started looking for a new vehicle for after passing my car down to my son but I had no idea what I wanted. I test drove and researched so many cars and finally came across one at the David McDavid dealership. My salesperson (Mike Maulsby) was so nice & laid back...he showed me the one I came to see & others that I was interested in but never tried to 'upsell' or pressure me, which I definitely appreciate. I decided to sleep on it before making a decision and called Mike the next morning to let him know I'd be purchasing the car. He had it detailed and waiting for me...and after the paperwork process, Mike helped me sync my phone w/ the car and explained everything that I still had questions about!! Everything went very smooth from start to finish...I had a great experience!

michelle1

18 de jul. de 2016

Thanks Tim for making it a smooth and honest transaction. We love the car and feel confident it is exactly what we were looking for.

DRD INC

18 de jul. de 2016

My experience at David McDavid Acura was by far my best car buying experience from beginning to end. From the moment we walked in Dan Ulmer was warm and welcoming. He found a car for us to test drive and got us on the road in no time. After that test drive we knew immediately the MDX was the car for us. Giles Wilson was very friendly, and he made the finance process as quick and efficient as possible. Buying a car is not something I typically look forward to, but Dan and Giles changed that in one afternoon. Acura was not our first choice when we started looking for a new car, but I guarantee it will be our first and only choice next time. Thank you to everyone at David McDavid Acura.

Sister

14 de jul. de 2016

Visiting from out of town, I borrowed my sister's McDavid MDX. I had a minor scrap in the back rear tire well. Not wanting her to know what I had done, I took it straight to the McDavid dealership. I spoke with Charlie, who upon hearing my situation, immediately without question took care of me as if I was his customer. With a little TLC from the McDavid body shop, the car looks as good as new. Thank you Charlie and the entire McDavid Acura Team. I now know why my sister buys and services her MDX with you!

don-accura

24 de jun. de 2016

called for a service appointment to get oil change and tire rotation. Left a voice mail for the service advisor i was assigned. I needed it done relatively soon. Didn't receive a call back for 2 days. Got the service elsewhere. Won't bother calling again or visiting again when I need a new car.

Smarajit Tara

20 de jun. de 2016

We had a great buying experience and enjoyed working with Gabriel Sotelo (our sales associate) and the entire team of David McDavid Acura. Gabriel was enormously helpful in the entire process. Our car buying experience with David McDavid Acura was a very pleasant experience. We Highly recommend David McDavid Acura and Gabriel Sotelo and MDX for sure:) !

WTW

12 de jun. de 2016

Long time customer. Have purchased from David McDavid before. Kind and respectful sales group. No high pressure. Understood exactly what car we were looking for.

acura girl

10 de jun. de 2016

Once I decided on the vehicle I wanted, the process was easy. Amos Shearry, our salesman, was informative and gave us space to make our decisions without pressure. And, Matt Oravetz was excellent in handling the financial end. Overall, they made car buying a very pleasant experience.

SG

9 de jun. de 2016

Our salesman Sammy Fields dealt with us in a very professional manner. He was informative and helpful. Sammy gave us the time and space to think about the deal and search other options without undue amount of pressure. He did what he said he would do and gained our trust along with his sales manager Mike Connor. Thank you!

Chad

1 de jun. de 2016

From start to finish it was an awesome experience working with the staff at David McDavid in Plano, Texas. The experience started with a phone call from Tim Sechrest regarding a used vehicle I inquired about the evening before. Tim was very pleasant to work with and answered every question I had about the vehicle including taking the time to go out to the vehicle and check on a few things for me. Tim and I negotiated a price that we both agreed upon and there was no back and forth haggling like most dealerships will do. Due to this vehicle being the best price and condition I had found for an almost new vehicle I was set to drive the 200 mile trip the next day to purchase the vehicle. Tim stated he would have the vehicle detailed and filled up with gas and would be ready to go when I got there the next morning. Tim called me back that evening and told me about a door ding he found while giving it a final look over. Being that it was a Friday evening before a holiday weekend Tim explained he did not have anyone in the body shop that would be able to fix the door ding. As you would expect I was not very excited about this and told Tim I would have to think about it. Tim truly expressed his apologies and I was appreciative that he called before I drove 200 miles and then discovered this. Tim then called me back within the hour and told me he had found someone in the body shop that was able to work on the door ding. After an hour or two Tim called back and apologized that the door ding was not repairable with paintless dent repair and did not pressure me to still come. I decided to hold off on getting the vehicle due to the fact that I had no idea what it might cost to repair the door ding the conventional way. Tim called the next morning and explained to me that he had a meeting with the general sales manager and they agreed to lower the price where it would be reasonable to have the door ding fixed the conventional way. By this time I knew what it would cost and they were right on target. I then drove to Plano to purchase the vehicle. Once I got there the vehicle was exactly what I expected and Tim had described it to a "T". After purchasing the vehicle the awesome experience continued with the staff at David McDavid Acura including Matt with the purchase paperwork. I also met Tim's boss Joe Garcia who Tim had the meeting with that morning about everything. Joe was also very pleasant and could not have been more thankful for everyone able to work out the purchase of the vehicle. Thanks to everyone at David McDavid Aucra in Plano, Texas for our used almost new 2016 Explorer!

asawsiri

31 de may. de 2016

Customer service reps are super nice!Love their lounge And complementary snacks and drinks. Sales people are awesome not pushy at all. My fv location hands down

JDavid

26 de may. de 2016

It was a great experience from beginning to end. Tim was never pushy and listened to our wants and needs and led us directly to the perfect car within our budget. He was up front and honest about everything and we never felt like we were being persuaded at all. We will definitely be back to David McDavid for future car purchases!

Ollie

26 de may. de 2016

Chris was excellent. Very knowledgeable, detailed and thorough. Best buying experience I've ever had. Matt and Giles as well. All extremely professional yet down-to-earth, friendly and helpful.

firsttimebuyer

23 de may. de 2016

very informative. they tryed to make sure I was doing the right thing for myself

Adam From McKinney

12 de may. de 2016

I am a very busy person and do not have a lot of time to spend in the "buying process" but I must admit Tim Sechrest went above and beyond to make sure my time was well spent. I emailed about the car I was looking at and Tim responded almost immediately. He answered all my questions and set up a time that worked best for me to come to the dealer. I was at first expecting to get there and the vehicle not be pulled up or ready and have to wait to look at it, but, was shocked when he met me at the front door and walked me straight to the vehicle is inquired about. I was blown away by how much knowledge he has about the vehicles and throughout the entire process, I never once felt like I was just left waiting. I want to say thank you for making this the best buying experience I have had.

Angie0417

8 de may. de 2016

Mt husband and I had a very pleasant buying experience. No stress! David McDavid Acura is doing business the old fashioned way, No high pressure sales tactics, No bait and switch tactics and no advertisements of a low priced vehicle that doesn't exist.They treat their customers with respect and are HONEST!I would recommend them to family and friends and I will definitely buy from them again.

joxley2005

6 de may. de 2016

Tim Sechrest was an amazing sales consultant. He made it painless and easy. Matt Oravetz helped out with financing and was wonderful too. Both were quick and efficient and gave us exactly what we needed to walk out of there completely satisfied.

Mohit

5 de may. de 2016

Called them to schedule an oil change. Lady pickups the phone schedules me and provides a price for full synthetic oil change. Goes to the dealership on time. The price for oil change now changes and the service agent simply refuses to honor the price quoted over phone. Sham !!! To pull customers in and charge more.

JanC

3 de may. de 2016

I've been searching for a used RDX for several months. I called David McDavid about an RDX on their web site and was connected to Mike Maulsby. The car buying process could hardly have gone better. Mike was extremely helpful and was excellent at following up and providing information we'd requested. And the best thing about Mike: no pressure to buy - just a "let me know how else I can help" attitude. Since we were from out of town, we had to trust that the information Mike and the dealership provided was accurate. We flew in and were picked up at the airport by Mike and taken to the dealership. The car was just as he described it and was exactly what we were looking for. We were introduced to several of the staff at David McDavid and were impressed with everyone we met.The only thing that could have gone smoother was the paperwork process. As luck would have it, they had sold 3 other cars that morning before we got there so there was a little wait getting to the Business Office (from the dealership standpoint, a great problem to have!).I've had several follow up calls from Mike and the dealership after the purchase and we couldn't be more pleased with our RDX. Great job David McDavid Acura and especially Mike!

SMURRAY

1 de may. de 2016

Tim is great to work with because he keeps to the facts and is professional. He made sure things were taken care of in an upfront manner. No slick salesmanship. I would buy a car with him in the future.

Vic Thompson

1 de may. de 2016

Great buying experience. James Hasty did A superb job of explaining the different buying/leasing options. When we made our decision, he carefully and fully explained all the different controls and how they worked.The rest of the sales team were also very good and great to work with.

CC

22 de abr. de 2016

My wife and I were in need of a vehicle replacement due to our vehicles being totaled in the recent North Texas hail storms. We found a wonderful deal on a used Infiniti QX60. The process from the salesman, to the sales manager then on to the finance manager was a smooth one. We were in and out in less than 2 hours. We will certainly give David McDavid another look once we are in need of another vehicle.

Kathy

20 de abr. de 2016

Excellent, prompt service! All the technology in the car was explained thoroughly and made the transition into the new car easier. Drew Jones did an excellent job!

Sharon Roquemore-Smith

1 de abr. de 2016

My heart is filled as I write this review. This is has got to be the BEST dealership that I have ever dealt with and that is the honest to God truth. They tailor the sale the meet your need. There are no words to describe the sales people. They have integrity and are not there to sell you just any old car. After being taken advantage of by a major dealership, these guys at David McDavid have become like my big brothers. They look out for me. If it is wrong, they make it right. If it is broken, they fix it. Regardless, of what kind of car you are driving, if you are in the market for a new automobile, you owe it to yourself to stop by David McDavid Acura. I promise you they will personally see to you being taken care of. Mike Maulsby, Giles Wilson, Jeff Brown, Joe? and Jay?, I love you guys to the moon and back. If I cannot get from David McDavid Acura Plano then I will not drive an Acura. Thanks so much for always taking the best care of me. Y'all ROCK!!!!!

Keith

27 de mar. de 2016

I've been a part of this dealership family for 20 years and you won't the find a group people that cares more than they do.

p.gajera

16 de mar. de 2016

Recently I have repair done there and Never satisfied my car still not fix rite even they are massed up with rental agreement. please never use this dealer want to know more about it call me i tell you in details what exactly happened to it. I have posted in their face book An deleted my comment. for their reputation. 972-896-2299 cell. Prashant Gajera.

Galoro

21 de feb. de 2016

Really great operation. I was in and out quicker than previous vehicle buys I have done. From chatting with a consultant on website figuring out if dealer had vehicle I was looking for to getting a great deal on the vehicle it was a pleasant ride. Very knowledgeable staff. Paperwork went smoothly and quickly. Would highly recommend this dealership.

Nate_bressler

17 de feb. de 2016

Tim works tirelessly to ensure happiness. He is very thurough and took care of items like pulling dents, replacing floor mats, and brightening old headlights to make you feel taken care of. That and the finance manager knows how to relate to folks and is very effiencent with his time and energy.

Mom4boyz

13 de feb. de 2016

Wanted to visit this dealership to check out an MDX - couldn't - there was no where to park! After we drove around for 10-15 minutes we finally found a spot and as we were getting out some employee drove up and said he needed to park the car he was driving there. No other spots so I told him we would just go to another dealer. I called to share my experience with the sales manager and they would not even put me through to him without explaining the whole thing. Thankfully we visited Goodson Acura, had a great experience and will purchase our next new vehicle there.

Disappointed.buyer

13 de feb. de 2016

Tire failed on new vehicle with 6000 miles and dealer stood behind the product and got it fixed and on the road. They called the next day to ensure I was happy!! Thanks!

Phillip2

11 de feb. de 2016

I recently purchased a Nissan Altima from this dealership. They didn't try to screw me over, they truly wanted to get me the best deal out there and that's just what they did. When you go ask for Tim, he cares about the condition of the car he puts you in. He is very honest and doesn't make you feel pressured. I would most definitely work with them again.

DMtdi06

4 de feb. de 2016

The sales department really worked with us and we're hospitable. My husband and I had been to many dealerships in the DFW area, this one was by far the best experience for us. Not only were they knowledgeable but also were down to earth. Not belittling but appreciative and respectful.

Big Mike

22 de ene. de 2016

Can't say enough good things about the sales experience from the General Manager down through the salesman, Amir. I would highly recommend this dealership to any buyer, looking for top notch service and great product in Acura.

Disappointed

16 de ene. de 2016

My husband and I and a friend (who had her RDX in for service) at David McDavid) were at your dealership around 12:45 p.m. yesterday during our lunch hour. We were there for over 30 minutes without a sales person helping us. We went inside and asked for help and we were told all their salesmen were all in a sales meeting-obviously this dealership did not care to sell us a car. So we went to Goodson Accura and bought one. Worst experience ever!

GeraldMB

12 de ene. de 2016

In and out of the dealership in least than three hours. Great deal on car, no pressure to buy. I would make the 38 mile drive again, even thought there are dealerships with in a mile of my house.

Catalina

4 de ene. de 2016

My 2001 Acura, purchased from David McDavid Acura, new, was totaled in an accident, searching all the major websites for a reliable used vehicle, having my mechanic inspect the vehicle only to get disappointing news, I decided to go back to David McDavid Acura. It was my lucky day as I was transferred to AMIR HAZRATI! He listen to my situation. That right there told me a lot, he was the 1 I was going to deal with. He responded immediately via emails w/suggested vehicles!!! I was VERY impressed with him, even thou we had not met yet. New Years Eve, I called him & was ready to test drive a couple of cars we spoke about. Finally meeting him, his personality fit him perfectly, honesty, patience, willingness, no pressure what so ever, (Ladies, very attractive too). I knew my search had ended, I was purchasing a vehicle from him before I left the car lot. I am ecstatic to say I purchased my 1st used SUV! WOOO HOOO!!! HIGHLY recommend AMIR HAZRATI!! Catalina

R Young

17 de dic. de 2015

I brought my MDX for recall service. They did it on time. In addition, they came up with scomprehensive diagnostics with no pressure at all. Further, they washed/cleaned both the outside and inside of MDX.The waiting room was very confortable with many sorts of amenities. Even there was a play-room for children.I often do regular maintenance or repairs there. Prices are very reasonable. I get regular discount coupons via email, which has been very helpful, too.Excellent serivce & good environment

TS

15 de dic. de 2015

I was greeted within 1 minute of walking in and directed immediately to the technician I had spoken with earlier in the day. He was friendly and conscientious, directing me to a quiet waiting area so I could work while I waited. I went in for an oil change, and they were finished faster than I expected. Overall, I was very happy with the service.

Betocarras

13 de dic. de 2015

It was a great experience mainly for the excellent assistance of Mr. Sotero

Grady

10 de dic. de 2015

I see another person is talking about the their 7th Acura. Guess I am a rookie compared to them as this is only our fourth. They treat you fair and will make you a fair deal. Let's not forget the service folks. They are key and another reasons I return to this dealership. Let's not forget Acura's are great vehicles, I have never had a major mechanical issue, in fact I have never had a mechanical issue, just maintenance, oil changes, wipers (which are free), and tires (which are not free).In both the sales and service departments I have dealt with some of the same folks for over 14 years, take some time to learn about them they are real people. And they will be there the next time you come back.

Darrel Cash

10 de dic. de 2015

My only complaint was the cleaning of my car both inside and out. There were dirty (brown) water marks and streaks on my seats and the console. Also, the front windshield was poorly cleaned - streaks, dirt.

Vicki Harper

7 de dic. de 2015

Always top notch. The service staff is great to work with, and always answer any question you have.

Kevin O'Meara

7 de dic. de 2015

This car is unbelievably reliable and in the nearly four years I have owned it has only been in the shop for routine oil changes. That being said, when I do have to bring it in David Mc David Acura does a great job. They are fast, call when they say they will call and I have never had an issue with the quality of the work. Two thumbs up - one for Acura and one for David McDavid.

Raheem

6 de dic. de 2015

It was a great service! Although the repair price was a little exorbitant,. but job well done. I was under the impression that the diagnostic price was going to be a part of the full price, not in addition to.

KAN

5 de dic. de 2015

Straight forward, non-pressure service. We were treated seriously and with respect despite our younger age. Very nice and helpful employees.

Robert

5 de dic. de 2015

The repairs were done well and within the price quoted. The service advisor, John Valle, kept me informed of the progress and reviewed other recommendations. The added benefit of having the service provided by this dealership was the complementary loan car. This was a pleasant experience

Bradley Olson

5 de dic. de 2015

Dropped car off, got loaner and the car was ready to pick up. Everything went fine.

Carol

4 de dic. de 2015

I purchased a 2005 Acura TL from David McDavid Acura Plano. The car was in great condition and the salesman even provided a printout of the service that was recently performed at the dealership as well as the car fax report. The staff worked to find me a car that was in my budget and did not try to upsell me. I felt as though I paid a fair price for the vehicle.

Dee Moore

4 de dic. de 2015

From the sales team to the service team, the experience has been great and I'm treated with respect.Great team at David McDavid Acura

Travler

3 de dic. de 2015

We are from out of town and will do service here at home but everything went well.Everything went well with our purchase. Process took longer than we thought but we enjoyed the experience.

Richard Evers

3 de dic. de 2015

I had an appointment and everything was done on time. I like working with Tim Buck for the first time - Jason Roberts - now gone. I was used to working with Jordon in the past - she is excellent. She brought a few things to my attention yesterday and made suggestion of replacement filters, etc. I had all she suggested done. Everything yesterday was good, well done, kept me informed and positive.All in the service dept are very friendly people with great attitude.

pat & Robert Lockerd

3 de dic. de 2015

I brought my new RLX with a slow leak in the right rear tire. I was met with warm, attentive staff. The problem was quickly diagnosed - a screw in the tire.My service agent promised to have it repaired.within 1 1/2 hour (plus wash). My husband met me for lunch, and I returned to pick up my car.On the way home, I noticed that 3 tires had 35 psi, but the "repaired" tire had 51 psi. I mentioned this to my husband when .arrived home. He was shocked, called our consultant, and was told the repair person was to raise the pressure to 50, then reduce it to 35. He failed to do that - and didn't put the cap back on the tire. We've never had such sloppy service like this. I hope this was only a fluke.

Michael James

2 de dic. de 2015

Terrific service! I've bought several cars online, but this was by far the most rewarding. The car (2011 Acura RDX) was everything -- and more -- than Tim (online sales) and the online ad said it would be. The paperworks was a breeze and I bought a car ready to go zfor many miles, at a super price. I'd recommend this online dealership to anyone!

ZDallas

2 de dic. de 2015

I had my RDX B1 service done here. The price is reasonable and their staffs are all very helpful and friendly.

Joe Pederson

2 de dic. de 2015

I was supprised that you do not offer a service to get you to work or back home when the vehicle is being serviced or repaired.

Jeremy Kinchen

1 de dic. de 2015

I was contacted before any repairs were made and every form of contact was friendly. Thanks Carl!!!

Joseph White

1 de dic. de 2015

I purchased my first Acura MDX 6 years ago. The purchase went really well and I did get a a good deal both on the trade- in value as well as the final purchase price of the MDX. Arthur Dee, the Sales Manager, was very friendly, personable and professional to deal with. The whole process was very efficient..The service department, through out the years, was a pleasure to work with. The MDX is a great vehicle.I came in for service on this vehicle on Saturday, and visited with Arthur and went home Monday night with a new RDX. Arthur was very cunning this time in working me into purchasing a vehicle in his inventory. The process again was very efficient and we now have a new Acura to enjoy for the years to come. I hope that Arthur will be there when I am ready to get another new Acura.

Katherine Buensuceso

1 de dic. de 2015

David McDavid Acura in Plano went above and beyond my expectations. From the Salesmen to Finance everyone was professional and courteous. The buying process was simple and smooth. The customer service was awesome. The Salesmen walked me through all the features of my car and took his time to make sure I understood everything. I never felt pressured or rushed. This by far was a great buying experience and I would definitely recommend this dealership to anyone.

Eddie

30 de nov. de 2015

We first got our good on-line quote from the dealership and got financing done with our bank before arriving at the dealership. Our salesman was friendly and personable. We negotiated the final deal in less than 30 minutes. Everything went smoothly. We are happy to take delivery of our 2016 Acura RDX with Advance Pkg from this dealership.

Ashumi Kampani

30 de nov. de 2015

We just purchased Acura through them.. the staff is really helpful and friendly.. Thank you James Hasty for wonderful service..!!

William Craig

30 de nov. de 2015

I had a great experience getting my car serviced and easy pick up. My car was even washed, and it was free. Most places wouldn't think to wash your car for nothing.

Just A Fiftysomething

30 de nov. de 2015

Very easy buying process. Excellent knowledge of the car by Mark B the salesman. Gov regulations continue to prolong the time from decision to buy to drive out. Should lobby for a process streamline

Gemma Osgood

30 de nov. de 2015

I always have a great experience when getting my car serviced. I had a flat tire, and although it was Thanksgiving week, D.C. squeezed me in for an appointment and my car was ready that afternoon, with my tire repaired and a free wash:)

Hardy Rahman

30 de nov. de 2015

Great service. Friendly staff and excellent customer service. I highly recommend to go to David McDavid acura dealer for service.

Yuri P.

30 de nov. de 2015

Professional people make a professional job. See you next time.Thanks

Gorba

29 de nov. de 2015

SUV was checked in for service and console face plate replacement. The price for the part installation was a little high. The vehicle was also completed a little later than promised. Overall, this dealer has good service and the repairs are done right.

Alan Smith

28 de nov. de 2015

My experience was great with Issac. I was not able to get he repair done but it was still a pleasant experience.

David R.

28 de nov. de 2015

Service received was efficient and professional. I was greeted on arrival by the Service Representative that expedited me through the initial process. The mechanic servicing my vehicle came out to the waiting room to advise of what he found during his inspection, before proceeding. In this case everything was in good condition and I only required an oil change and tire rotation, but it was nice to know that the belts, hoses and brakes were all in good condition.

Archana Manga Praveen

27 de nov. de 2015

I had been with my kids at the service center and it was a very nice experience, though it was more than an hour it was not discomfort.And the staff were very friendly and also knew how to take care of customers.They were very professional in the info they gave.

MIKEM

27 de nov. de 2015

Really happy. Not as expensive as I thought.. ptice was fair.Service was great. Made me feel at home.

Kyle Hooper

27 de nov. de 2015

Great experience working with Nathan. He was attentive to my service needs and did a great job of keeping me updated on the cost of my repairs as well as the timing of when the repairs would be completed. Will definitely return for future service needs.

Mark

27 de nov. de 2015

I used David McDavid Acura of Plano to do something I never thought I'd do - purchase a car off of the internet. A couple weeks ago, my wife laid down the law and asked that I get our oldest child a car - he's had his license for 6 months which means that he's been driving (if you include the time with a "permit") for a year and a half. I knew what I wanted for him vehicle-wise, did an internet search, and found a vehicle that fit what I wanted in Plano, TX (i.e. about an 11 hour drive from where we live). I called the dealership that my internet search pulled up (David McDavid Acura of Plano) and spoke with Mr. Kelvin Bryant in the dealership's used car department. I should interject, at this point, that I generally disdain the whole car buying experience. In the process of answering my questions, however, I instantly found myself trusting Mr. Bryant (a rarity for me when it comes to dealing with car dealerships and car salesmen). Also, the cost of the vehicle, though used, was substantial and going to get it would involve flying myself and my son to Dallas (one-way). Yet, my telephone interactions with Mr. Bryant were very straightforward and oddly (at least for me) very reassuring, so I purchased the vehicle "sight unseen" (if you disclude the jpegs on the internet that I, of course, had seen). When we arrived in Dallas / Plano the following weekend to get the vehicle, my interactions with Mr. Bryant only reinforced what I'd sensed regarding his straightforwardness and genuineness in our phone conversations. The vehicle was as described (including a few small wear-related issues that he had fully disclosed beforehand), some minor work that he had done on the vehicle looked great, and he had even put new tires and a bow on the car for my teenage son. It turns out that Mr. Bryant is apparently the "pre-owned sales manager", and he subsequently introduced me to one of his associates, Mr. Amir Hazrati, who took over the rest of the transaction. Mr. Hazrati was also great to deal with and refreshingly un-salesman-like. He walked me through the obligatory paperwork that car buying entails, and we left very happy with the entire experience - not only had I succeeded in surprising my son, but I'd really surprised myself by purchasing a vehicle off the internet and having it go so smoothly. This wasn't my first car buying experience, but it would definitely qualify as one of the best, most straightforward car buying experiences that I've ever had - I highly recommend dealing with Mr. Kelvin Bryant and Mr. Amir Hazrati at David McDavid Acura of Plano. Mark Mobile, AL

Mark

26 de nov. de 2015

I used David McDavid Acura of Plano to do something I never thought I'd do - purchase a car off of the internet.A couple weeks ago, my wife laid down the law and asked that I get our oldest child a car - he's had his license for 6 months which means that he's been driving (if you include the time with a "permit") for a year and a half. I knew what I wanted for him vehicle-wise, did an internet search, and found a vehicle that fit what I wanted in Plano, TX (i.e. about an 11 hour drive from where we live). I called the dealership that my internet search pulled up (David McDavid Acura of Plano) and spoke with Mr. Kelvin Bryant in the dealership's used car department.I should interject, at this point, that I generally disdain the whole car buying experience. In the process of answering my questions, however, I instantly found myself trusting Mr. Bryant (a rarity for me when it comes to dealing with car dealerships and car salesmen). Also, the cost of the vehicle, though used, was substantial and going to get it would involve flying myself and my son to Dallas (one-way). Yet, my telephone interactions with Mr. Bryant were very straightforward and oddly (at least for me) very reassuring, so I purchased the vehicle "sight unseen" (if you disclude the jpegs on the internet that I, of course, had seen).When we arrived in Dallas / Plano the following weekend to get the vehicle, my interactions with Mr. Bryant only reinforced what I'd sensed regarding his straightforwardness and genuineness in our phone conversations. The vehicle was as described (including a few small wear-related issues that he had fully disclosed beforehand), some minor work that he had done on the vehicle looked great, and he had even put new tires and a bow on the car for my teenage son.It turns out that Mr. Bryant is apparently the "pre-owned sales manager", and he subsequently introduced me to one of his associates, Mr. Amir Hazrati, who took over the rest of the transaction. Mr. Hazrati was also great to deal with and refreshingly un-salesman-like. He walked me through the obligatory paperwork that car buying entails, and we left very happy with the entire experience - not only had I succeeded in surprising my son, but I'd really surprised myself by purchasing a vehicle off the internet and having it go so smoothly.This wasn't my first car buying experience, but it would definitely qualify as one of the best, most straightforward car buying experiences that I've ever had - I highly recommend dealing with Mr. Kelvin Bryant and Mr. Amir Hazrati at David McDavid Acura of Plano.Mark Douglas, MDMobile, AL

Fred in Dallas

26 de nov. de 2015

Took my 2006 Acura TL in because it was making loud 'road noise'. All I could determine is it was in the front of the car. They took it in, told me it was a wheel bearing going out, and gave me a courtesey car. The next day it was fixed and it is soooo quite now. I guess it had been slowly getting louder and I thought it was the tires. Anyway, it is as quite as when I bought it new. I am very pleased.

Steve

26 de nov. de 2015

I was happy with the service experience and with the service adviser although I did feel that I was being upsold for additional services not actually required at the time. For example, purge and replace transmission fluid at $149 (I think) on a car with 25,000 miles on the odometer ... seemed excessive. I did need a battery replacement. The service adviser quoted $149 or so. When I questioned whether the battery wasn't covered by warranty, the adviser didn't know. After checking with his manager, it turned out the battery was covered and was replaced without charge. Since the service date, I've received multiple requests for feedback and responded each time, but once should be enough.

Elmer Abenes

25 de nov. de 2015

Just went for a quick oil change and state inspection. Service personnel recommended additional fixes but those would not necessarily fail the inspection. Requested to defer the repairs until the next regular maintenance and was advised that the issues could wait until that time. The service personnel did not press any further for the additional issues to be worked on.

Ashwin

24 de nov. de 2015

We went to look/buy Acura MDX and Denis was really friendly and gave us suggestions and options. Never felt any pressure from sales unlike other dealerships. All the other staffs involved in the process of buying were helpful and was a smooth and fast process, Would definitely recommend friends and family.

Eric

23 de nov. de 2015

Nathan in the service dept. is simply Outstanding!!!

Ben Blair

23 de nov. de 2015

this was my first visit to your service department. My service representative was Isaac Swensen. He was a pleasure to work with and provided outstanding customer service. Based on this experience, i will definately return.

Sheila Milner

23 de nov. de 2015

I love this dealership and get my car serviced here...I trust them and they do a great job....

Larry Perceful

23 de nov. de 2015

As usual all aspects of my visit was professional.Good hot coffee and banana.Checkout was fast and efficient.I will look to David McDavid for my next new car purchase.My vehicle was 5 times cleaner inside and outside than when I arrived.Hats off to all at your dealership.

Christine

23 de nov. de 2015

Usually the service is great when I go to David McDavid Acura in Plano. I was disappointed with a couple of things during my last visit. First thing was the fact that they had to keep my car 2 days. They could not pinpoint the noise it was making the first day they had it so I was advised the car was ready an to come pick it up. When I arrived to pick up my car, I was asked to go with the tech for a test drive at which time I pointed out the noise so they kept my car another night. I was called the following day and was ad used of what the issue was and that it was fixed and the car was ready for pick up. I was them told that my brake fluid and wiper blades need changing. Usually they call me before the vehicle is ready a tell me of any other findings and ask me if I would like them fixed while the car is there. I am disappointed that is not how the brake fluid and wipers were not handled in order to avoid another trip to David McDavid to get those items done. I am happy that they did fix the noise, though.

Bonnie Stanford

21 de nov. de 2015

I was having a problem with my car not starting. I called and made an appointment to have it evaluated. When I checked in the lady was very friendly. She showed me the area to wait to speak to a consultant. We waited for a short time and she introduced me to Bob Johnson. I explained to him the problem that I was having with my car.He said that it appeared that it would take them a while to check out my problem.He provided a loaner car for me and told me he would be in touch with me when they had evaluated my car. He called me and told me that they had replaced my battery and I could pick it up on Monday. Bob was very professional. If I need to bring my car in again I will ask for him.

Ray Fitzpatrick

21 de nov. de 2015

We have been purchasing Hondas since 1978. We have been purchasing Acura's since 1988. We just purchased our seventh Acura - the fourth from this dealership. Drew Jones was our consultant for the last three purchases. All I can say is Drew makes it easier and easier to go through the process. This car was for my wife. When she went for the test drive Drew put her in the car that she wanted to buy. Drew knew what we wanted and delivered on all fronts.It is the same with their service department. Every experience just gets better.This is a great team!

Thomas Brand

20 de nov. de 2015

Bought the Acura 2 weeks ago and have 600+ miles. The Car meets expectations. Ride is quite and comfottable. The technologies work s advertised and help driving. It takes a little time to get used to the system and operation of the displays.Looking forward to driving it in snow.I would recommend it.

Joe Tran

20 de nov. de 2015

Such a great place for me to get some car service there. Usually I go to the one in Arlington since I'm familiar there but here in Plano, it's got great service there and I don't have to drive a long way to Arlington to do that. Saves me on my miles. Great facility and people who will help you meet your needs

Jim Watkins

19 de nov. de 2015

The salesman that we worked with at David McDavid was personable and honest. Given the comparisons and research we made prior to visiting the dealership, I am confident that we got the best deal possible on a certified preowned 2015 TLX

Bill E.

19 de nov. de 2015

What I love about David McDavid Acura is the fact that the location is always clean, the employees are always very friendly and willing to assist you in any way possible. And it goes without saying, that I always top notch service in a timely manner.

Charlotte Lage

16 de nov. de 2015

They did a very good repair on passenger side of my car

Meppin

13 de nov. de 2015

John Vallee went way out of his way to make the servicing experience easy, efficient, and low stress.

Pauline Chetelat

11 de nov. de 2015

I have been buying my cars from Acura since 1980s and I'm always a loyal customer. Keep up the good work and I will be all yours for the future.

Chuck

11 de nov. de 2015

Great. This survey is becoming a pain in the ASS.

Sue A. Kollinger

11 de nov. de 2015

Perfect service, perfect everything. Have been buying from David McDavid for long time.

mmonier

10 de nov. de 2015

Nathan was great, I went in for an oil change and had some other items that needed to be fixed. Tim came out and explained everything that needed to be done. They were able to get it all done in one day - 1/2 day really since I didn't come in until noon.I really appreciate them getting everything completed in one day.

Adam Mulugeta

9 de nov. de 2015

I took my Acura TSX in for a multi-point inspection. I was helped by John Valle who was very knowledgeable and helpful. He ensured I understood what everything meant on the inspection report.

Priscilla Burg

9 de nov. de 2015

My wife and I have been using David McDavid in Plano for many, many years. We buy all of our cars there because of the world class service. I have been using the same service technician, Nathan Koelemay, for over 7 years. He is extremely knowledgeable, tells me what I need to do to keep my cars in top condition, is honest, never tries to sell me anything I do not need and makes me feel like a special customer. The whole dealership is really that way; I just prefer to use the same person each time.I wholeheartedly recommend this dealership to anyone.

Don/Peggy Fontana

7 de nov. de 2015

We have been customers of David McDavid Acura since early 1990's and have always had exemplary service. We have recommended them many times due to their outstanding customer service and will continue to do so. Thank you to the service team for making sure that everything that needed to be done was completed In a timely manner. Know that your attention to detail is appreciated.

Hollie

6 de nov. de 2015

I had a great first time buying experience. Everyone was very friendly and professional. I will definitely recommend all of my friends to buy a car here! Thank you Tony for the great customer service!

Linda Proch

5 de nov. de 2015

Went to have my oil changed and tires rotated. Helpful service reps, nice waiting area, done in the amount of time predicted.

Cheryl Eklund

5 de nov. de 2015

ended up purchasing a 2016 MDX - love it.....................................................

Robert Jones

5 de nov. de 2015

I had my oil changed and rear trans fluid - always appreciate the car wash.

LR

2 de nov. de 2015

I didn't give a 5 because it appeared to be a crazy day. I had a 1:30 appt for an oil change, however I arrived at 1:00. It was after 3 before I left....way too long and no one updated me while I waited.

Gregory Theisen

2 de nov. de 2015

Good experience. Great and courteous customer services.

cherter

2 de nov. de 2015

Great service reps and very nice sales staff. this is the 4th car we have purchased from David McDavid...

AJBarr

1 de nov. de 2015

Nothing I dread more than the usual lengthy discussions required to get a car. I've been leasing Acuras for years and I have to say this was by far the best experience ever. From my initial contact with Arthur Dee (my previous lease salesperson) to Gabe Sotelo (my new salesperson) to even the Finance manager Giles Wilson, this was a quick, efficient, and pleasant experience - just the way I like these dealings to go!

Leon D.

28 de oct. de 2015

Thank you service adviser mr.. Carl Dehls for a very good service- professionally and quickly. Also appreciate service manager mr. Josh Callighan who spent time with me to convince me of my doubts concerning repair

Mark Jordan

28 de oct. de 2015

My wifes MDX needed service. We brought it in at 430pm and had to have it back the next day at 9am. They did the oil service, checked all the vehicle functions and found that the battery was testing weak along with needing air filters and replaced those as well. Service advisor was perfect in all aspects and the car was ready in the morning as promised

Chris Phillips

28 de oct. de 2015

Timely and thorough. The charges were explained up front and were exactly as quoted.

Sateesh Allaparti

28 de oct. de 2015

Service adviser was good.He didn't try to sell extra services which is good.

Austin Audu

26 de oct. de 2015

The Service personnel was very cordial and accommodated my needs Had good follow up to make sure I was happy with the service

Disappointed

23 de oct. de 2015

Service desk agreed to honor a competitor coupon over the phone. After car was taken for service, they declined to accept it. Once they had car in the garage they said they do honor competitor coupons, JUST NOT THIS ONE. The coupon was from another Acura dealership! The practice of making a claim over the phone to get a customer in the shop and then changing the terms discussed on the phone is deceptive.

Mark Mcgovern

22 de oct. de 2015

Good overall - check out was a little buys but also the end of the day. Service here has always been reliable and attentive

goo1988

21 de oct. de 2015

Denis Joseph called me prior to my lease coming up. I was dreading going to a dealership to trade in my vehicle. I am also a very busy person so spending hours at a dealership is not on my top list of things to do. We did everything over the phone. I chose a vehicle that I wanted and told him what I was willing to spend. He took care of all my needs and wants right over the phone. All we had to do is go in on our lunch hour to sign and pick up vehicle! That simple! I will be using Acura Plano forever as long as they keep up this type of service!! Thank you!

Beekeeper

19 de oct. de 2015

We were looking for a RDX and were able to find a Certified Pre-Owned one that fit the bill thanks to the sales associate we worked with, Mike Maulsby. He was easy to work with and when it came time to talk dollars, he treated us fairly and was straight forward. Finance was the the same- easy to work with and straight forward. I would recommend anyone looking for a good buying experience to check out David McDavid Acura. I wish we would have started here first. Thanks!

Scott Greenwood

16 de oct. de 2015

The experience I had at David McDavid was exceptional throughout the process. I will be returning for all of my service and future car purchases.

Raj

15 de oct. de 2015

Had an wonderful and hassle-free buying experience with Tony and the followup service with the Service Advisor Isaac Swensen was excellent. Issac spent fair amount of time and took great care of even my little concerns and remedied them. Appreciate it very much.

Gordon

15 de oct. de 2015

This is the second time that I have brought my car for routing maintenance and was helped by Carl Dehls. In both instances, I was very satisfied with his attention and polite service. I will continue to bring my vehicle to David McDavid Acura

Valued Customer Drivers Select Bobby Davenport

13 de oct. de 2015

John Valle kept me well informed through the whole process ,from start to finish. THANKS JOHN

P Wright

13 de oct. de 2015

Had a great experience at David McDavid Acura. Low pressure-- straight talk. And it was a fast process.

Debbie

13 de oct. de 2015

Easy check in process and car was taken in quickly with total time in and out in an hour. The facilities were very comfortable to wait in and staff was helpful in finding quiet place to do business.

Adolfo Cantu

12 de oct. de 2015

very pleased with the service, car runs better because of it.

Judy Larson

12 de oct. de 2015

Everything was taken care of , they kept me informed of the progress . Car was finished on time. This is my 2nd Acura and and my next car will also be a Acura, I wouldn't drive anything else ! One happy customer , I will only take my car to Acura in Plano, Tx

GaryS

12 de oct. de 2015

Dealer personnel worked well with me during the purchase process.

Mcorio

12 de oct. de 2015

Tim is a great Salesman, I told him exactly want my needs were, he made sure they were meet. He listened to us in a sincere matter. There was no back and fourth. Thank you for all your help Tim!

khaled habash

10 de oct. de 2015

Isaaq, Keith and the rest of the team are super helpful.

Yonni Dhanasar

10 de oct. de 2015

was great. fast and accurate service. Could have more selection to eat while waiting though.

Jin-meng Ho

9 de oct. de 2015

I had A1 service in Plano Acura location. The facility is very nice, and the service is great!

Justin Mitchell

9 de oct. de 2015

Took my car to have it diagnosed after I couldn't trouble shoot the electrical issue. They were up front and honest with all issues. They didn't hard sell anything. They informed me and allowed me to make the decision based on the information provided. I would recommend them for repair. Dealerships are a little more expensive than small garages, but the customer service and piece of mind is well worth it here!

Srinivasa Kavuru

8 de oct. de 2015

I have been customer from past 8 years. I am extremely impressed of their service.I have been working with my service adviser Carl Dehls and he is very friendly and instrumental at providing the service needed and recommendations.

Sherry Daniels-King

7 de oct. de 2015

Service adviser was professional and friendly. He made me feel important and took my concerns to heart.

Sandor Karpathy

7 de oct. de 2015

Drove up, greeted quickly by service attendant, issue discussed, loaner car ready. The whole process was quick and efficient.

New RDX Owner

6 de oct. de 2015

We all know shopping for a car can be a hassle. However my recent experience with Amir made the experience very pleasurable. It was plain talk, to the point, with some negotiation. Amir was very patient and made himself available to answer my questions. There was no pressure at all. Amir and managers, Sam and Kelvin were all very kind. I would definitely refer them to family and friends.

Ravi

5 de oct. de 2015

Drew was the sales associate worked with me and he did a excellent job.

Rosemary

3 de oct. de 2015

Loved having Carl assist me with keeping my new RDX up to par. He is great!

L.

3 de oct. de 2015

Excellent service. Did the repairs and explain the whole process thoroughly

jpfoster401

3 de oct. de 2015

Amir H. was super easy to work with. Emailed me back with the information I requested. Met me for a morning test drive. Negotiated price in a fair, professional manner. Can't wait to do business again. Cannot recommend Amir and David McDavid Acura enough!

John Costello

1 de oct. de 2015

The whole process was very professionally done. \\ All the services for both of our Acura have been done at David McDavid. I would highly recommend them.

Marilyn Rotgun

30 de sep. de 2015

Everyone was professional and friendly! Everything was done to make the car buying experience a pleasure.

Nancy Fitzpatrick

30 de sep. de 2015

I was greeted promptly and by name. Services being done were fully described. My dirty air filter was shown to me so I could definitely understand the need to replace. Car washed and vacuumed and the service was completed in less time than I was originally told.

Brad

29 de sep. de 2015

If your looking for top notch customer care and repair, you find it with the service team at David McDavid

Anh Nguyen

29 de sep. de 2015

It good and fast service very friendly will be recommend this dealer to our friend

Andrea Byloff

28 de sep. de 2015

I went in for an oil change and a state inspection. The staff was friendly, courteous and helpful. They always are. I am extremely pleased with McDavid Acura and feel good about taking my car there for servicing.

Leigh Iverson

27 de sep. de 2015

Pleasant, multiple follow ups regarding surveys very redundant.

Steven Deeds

27 de sep. de 2015

I took our SUV in to have the brakes checked out and the service department did a great job. They went above and beyond that by checking out fluids and over all check up.Thanks,Steve Deeds

Malkin Inocian

26 de sep. de 2015

Nathan Khoelemay (service advicer) has always been consistently rendering excellent customer service since I've started going to McDavid Plano for Acura Service.

Lfrey

25 de sep. de 2015

Nathan always gives us the confidence that the right job is getting done. He is always great to work with. Thank you.

Ainsley Stelling

25 de sep. de 2015

The buying process is still lengthy, but the people and service is exactly what I would expect from an Acura dealer. They tried to make it as painless as possible and the salesman (Chris) was the best!!!! Even the finance guy was funny :)

Farr

24 de sep. de 2015

I had my car serviced and the customer service was just amazing.We worked with Bob Johnson who has to be the most pleasant and curteous person in the world.Overall excellent service and will use this dealer again. 5 stars!

Michael Agnes

24 de sep. de 2015

Brought my car in for service. Service agent was helpful. Great service.

Leroy Lewis

24 de sep. de 2015

I have always had a great experience when I have had my vehicle serviced with the Plano Acura Dealership, and my recent visit was no different. I love the one on one attention that is put forth from the sign up and telling in detail what is needed when an complete overview is done. It is well worth the distance that I travel to the dealership. Great mechanical crew and service consultants, my consultant this time Isaac Swensen was very much on his 'A' game. Keep up the great work

Leslie

23 de sep. de 2015

Excellent service. Had all of my service needs taken care of in a timely manner. My advisor went above and beyond to make sure that my car's needs were taken care of as well.

Raymond Fitzpatrick

23 de sep. de 2015

Carl Dehis is the Service Consultant to ask for. He will take care of you.

Zhongxun Tang

22 de sep. de 2015

I had my car serviced for one of the manufacture's recall. It was excellent.

richard

21 de sep. de 2015

very pleased, top tier service, very well taken care of, keeps me coming back and definitely recommend

April Kennedy

21 de sep. de 2015

Best car buying experience I have ever had. Was in and out with pricing I wanted in less time than it has ever taken me. When I had to take it in for a small re-call car was fixed in no time and customer service was great!

mcolvin59

19 de sep. de 2015

Service was good and staff was courteous and helpful.

Dr. Debbie Silver

18 de sep. de 2015

My customer provider, Nathan, could not have been any more helpful and polite. The facilities are exceptional for comfort and convenience while you wait. They provided me a beautiful loaner car with little paperwork and could not have been more attentive!

Kiran

17 de sep. de 2015

I went for service appointment rescheduled early, I was taken care immediately without further wait and completed service quickly with complimentary inspection and wash.Nice wait area with good coffee and snacks:)

Mary

16 de sep. de 2015

John Valle was my service rep and was excellent. I will request him in the future.

Barbara Orear

15 de sep. de 2015

The whole car buying process is way to long and usually such as hassle with the game playing. However, this time, it was not too bad. The sales people treated us respectfully and did not take too long to work out a fair deal to both parties.

John

15 de sep. de 2015

They use good quality of synthetic or semi-synthetic oil and made the car clean.

William Wang

15 de sep. de 2015

I just had my MDX first A1 services at David McDavid Acura Plano, I am very happy with their services, They were not only doing what was required, also willingness and readiness to do some thing. I had one tire slowly lossing pressure, They did thorough check for me and updated me. They also did free installation for my cargo net. Very nice. This dealership is highly recommended place to go, not only for purchase, but services as well. (Note: The serice Consultant that helped me this time is DC Conport)

NN

14 de sep. de 2015

Service Dept. went beyond what I expected to find the source of the noise when I turned to the right! Even after the long wait, I was pleased that the issue was resolved by removing my grandson's baseball that had lodged under the passenger seat! Only after the service manager got involved, and he raised the seat up as far as it would go, he was then able to get the baseball out from under the seat! So glad the issue was not with the car itself!!! So pleased your employees persevered until the problem was figured out!!!!

Tom

12 de sep. de 2015

Too slow in selling you the car. They slip in an unwanted warranty in the price of the car. Loyalty means nothing to this dealer. After 15 years of being your customer, you treat me like a walk in. I continue to do business with you because of your location and Bob Johnson in your maintenance dept.

Danielle Digeralamo

11 de sep. de 2015

Always a great experience at David McDavid Acura Plano. Everything done in a timely manner and they keep you updated several times while you are there about what is going on with the car, etc. And, they always have snacks and a stocked fridge which is awesome!

Patty Drexler

11 de sep. de 2015

Oil change and rotate tires. Quick and easy and discounted with coupons.

PK

11 de sep. de 2015

I went here for the second time for a regular car service and tire alignment. good job done overall .

Paula Jensen

10 de sep. de 2015

This was my first time to David M cDavid with my (new to me) used MDX. I had a great experience with Cody..my service guy! I will only use them from now on!

DRM

10 de sep. de 2015

I got the quote in response to my online inquiry for a brand new 2015 RDX and the price quoted was the lowest in the metroplex and there were no hidden charges when I arrived at the dealership. Sales Person was very courteous and took time explaining the features and arranging the test drive

Cherri Atkins

10 de sep. de 2015

.My service was for a recall and a small rattle. They took great care of me.

Jigar Patel

10 de sep. de 2015

This is perfect place to buy a car (doesn't matter pre-owned or brand new). I bought my pre-owned car from here and I am perfectly satisfied with it. Aamir was really a good consultant in Pre-owned cars department. He made us feel like we were buying car by sitting at home only. Great service, clean facilities, friendly staff and an awesome collection of pre-owned cars. If you are looking for pre-owned cars, go through their inventory list on their web site and then call them. they are happy to assist you for sure.

Burton Beggs

10 de sep. de 2015

I had scheduled the service appointment. Dealer had the car serviced and clean in less than an hour.

Charles Boudreaux

10 de sep. de 2015

good service, timely, courteous, nice waiting area, good coffee.

jimmie13

10 de sep. de 2015

I shopped for a 2010 Honda Accord V6 over the Internet Tuesday night September 9 and came across several Accords V6 in my price range. Contacted Tim Sechrest regarding this very clean Accord with the options I was looking for, made the deal over the phone, took delivery Wednesday night, the operation went smooth. I work for local car Dealer in Dallas, and I must say my experience went well. I want to thank Tim and Jiles, I think that's the finance manager name is for the Great buying experience.

Peggy Mccoy

9 de sep. de 2015

Denis was amazing and I was so happy that he was still there for my next lease. he really goes all out and makes sure that I know the car. I hope he will be there when I do my next lease. jeff hall was also amazing. it was a great day and everything went so smooth..

Donna Andrews

8 de sep. de 2015

Great facility knowledgable and helpful employeesQuick turnaround with having the car ready when promised

John L

7 de sep. de 2015

I've been taking my cars to David McDavid Acura Plano for service over 3 years. Their staff has always been polite and helpful. They always explained the service needed and put no pressure to sell you some of the unnecessary services.

Vicki Prouty

7 de sep. de 2015

Courteous service. Excellent explanation of services being provided.

KJB

7 de sep. de 2015

Good service, nice loaner, fixed minor repair issue and identified an additional repair item. Good turn around time.

RAM

6 de sep. de 2015

These folks know what they're doing. They spend time explaining everything to me and rarely charge me for simple fixes that I know most anyone else would charge at least one hour for. I've had my Acura 3.2 TL since '04 and they've been the best folks to work on it. Highly recommend these guys!

Acura RDX

6 de sep. de 2015

My husband had communicated initially with Arthur Dee through internet sales. Yet, I knew the moment I met Arthur, he is a man of integrity. He spoke with honesty about the Lease and Finance aspects of our selection. We received a fair and honest amount for our trade-in. As Arthur exemplifies Integrity so does our Finance Manager, Our experience with Finance was just as pleasant! No hidden surprises! No Stress! I brought my first Acura in 2003. It is a TL. I have it to this day with over 200,000 miles on it. It is why I wanted another Acura automobile. They are reliable and as Acura's motto back in 2003, Acura's style is an "Understated Elegance". We will continue to lease and or purchase our future automobiles with Arthur Dee and David McDavid Acura. Thank you Arthur for making our leasing experience such a positive and stress-free experience! With much Appreciation,Melissa

Bill Chatham

4 de sep. de 2015

Always experience top quality service at McDavid Acura, staff and facilities are great.

Julie Hinton

4 de sep. de 2015

Great service. Everything promised was delivered. The price promoted for service was clearly explained.

The 1996 Mahoney Survivor Trust

4 de sep. de 2015

Had three issues with my TLX. Drive with rep located problems and mechanic corrected them to my total satisfaction. Repairs took two days so service rep got a loner for me. He, Nathan Koelemay, kept me updated while the work was being done. Very satisfactory experience.Paul

Stephen Bookatz

2 de sep. de 2015

great service from top to bottom.the service from gabriel was really great and very informant.the car was clean as a whistle when i picked it up .the service again was excellant and i would recommend to everyone who was looking for a new car

cleecole

2 de sep. de 2015

I have purchased 4 vehicles from Tony, and he has worked very hard to make sure that I got the right cars for my family's needs. He's very friendly, easy to work with, and will go out of his way to streamline the buying process. I'm definitely a satisfied customer and look forward to doing business with a reputable team in the future.

Denny Hamm

2 de sep. de 2015

I've come to expect great service and David McDavid Acura always delivers. Great staff. Great facility. What more could you ask for!

William Ting

1 de sep. de 2015

Friendly and comfortable waiting environment.Schedule time and Service/Repair time completed as promised.But "Service Consultant" did not explain charging details on Invoice, only ask forsignature.

Nelsonc

27 de ago. de 2015

I usually get my maintenance services done here, but hadn't been for a while. I just came back and the service is still as good as ever. Friendly and helpful.

Jennyma118

27 de ago. de 2015

Chris was introduced by Charlie. I'm amazed that we didn't waste no time and the deal was done in 2 hours included getting our finance approved. I'm so greatful and happy how they run the best, fast service at Acura. Chris is a wonderful person, he knows what he was doing, patient, plus a very funny guy ?? I love Acura and been driving Acura since 2005. Come to this Dealship at Plano if u ever want to buy a car especially go to Chris! Amazing wonderful salesman I ever met??

Cargirl

27 de ago. de 2015

Amir Hazrati gave me a tutorial over the systems of my car that I had recently purchased. Even though I hadn't purchased my car at his dealership, he went out of his way to help me. He was very friendly, professional, and knowledgeable. I would highly recommend him to others.

James

25 de ago. de 2015

Business manager was rude and all staff had horrible communication. After they were paid I was directed to the back burner and forgot.

Suckit223

25 de ago. de 2015

Be sure not to pay them until your vehicle is ready or else they will put you on the back burner. They will not keep their word if they already got your money.

Cooper73

14 de ago. de 2015

I recently purchased a new Acura TLX from David McDavid Acura in Plano. James Hasty made the car buying experience both informative and easy. The other two gentlemen from Finance - Arthur and Jeff, were friendly and not overly pushy like you would expect from a car dealership. I have driven the car for about a month, and I would recommend David McDavid Acura, as well as James as a sales consultant. A fine job all around, with a satisfied customer.

Dyehard

13 de ago. de 2015

I purchased a pre-owned Cadillac. Tim Sechrest was my sales person and he was great, The process was simple and Tim was honest and did not crowd the process. I would certainly recommend Tim and David McDavid of Plano to anyone that is looking for the right car for their lifestyle. Thanks

xmtacura

5 de ago. de 2015

Just last week I purchased a new Acura MDX from David McDavid Acura Plano. Overall it was a great buying experience thanks to their excellent sales rep, Mr. JamesHasty. He is friendly, knowledgeable and professional. From the beginning he was very patient along the way, answering our questions and ensuring that we had a great buying experience. Thanks. And I would not hesitant to recommend David McDavid Acura and James to everyone I know. I also want to add that I had great experience with the other staff members,too, from the front desk receptionist to Jeff from the Finance Department. Thank you.

stoggie911

1 de ago. de 2015

Chris Tillman was so awesome. My entire family loved him. I really felt like he genuinely wanted to help me get the best deal on my new car. The entire experience was amazing. I met several managers there to include Jeff who was equally Helpful. Thanks.

cpeterson

27 de jul. de 2015

This is my 2nd Acura purchase and I have to say that David McDavid has always provided me with EXCELLENT service, starting with the receptionist when you walk in the door, to my salesman, to the business people and the finance guy. They made my car buying experience enjoyable and I would recommend David McDavid Plano to everyone. They also have a fabulous service department that I would highly recommend as well.

Ycart

27 de jul. de 2015

I was helped from the beginning to the end with tremendous professional courtesy. I know I will be riding very safely and secure. So, Thanks.

rf123

21 de jul. de 2015

Bought a new TLX from James last week. He was extremely friendly and helpful. He made sure that all my questions were answered in a timely manner. I am pleased with the interaction that James and I had.Dealing with Jay, the finance associate, is a different story. I honestly don't think I said anything to offend him, but if I did, I simply don't care. I should still be treated with kindness and respect that a valued customer deserves. I shouldn't be talked down too or be bombarded with nasty comments. I had to show him a competitor's website to prove to him that he was charging a percentage rate higher than he should have been, which he probably didn't need proven to him nor did he like. I told him I knew people were paying less for similar extended warranties through the dealership and he literately screamed at me "I guess you should go somewhere else then". A customer shouldn't be told to go somewhere else, he should be trying to sell me, not push me out the door. After that he followed me outside and made sure to have one more nasty thing to say to me as I was walking to my car. He followed it with "Just joking" as he walked away. Like that really makes it any better that he claims to be joking. That's how I left the dealership that day, no "thank you for the business" or "have a nice day".The following morning, I picked up my car and made sure to tell Ankur about my experience with Jay. I appreciate him listening and valuing what I had to say. He made it seem like he would address my concerns and made me feel that my feedback was important. He thanked me for my business and I was on my way.With all this being said, the next Acura I purchase with be through this dealership as long as I don't have to deal with Jay.

msando

13 de jul. de 2015

We worked with Harsh at the David McDavid Acura dealership in Plane and I can't say enough good things about him and his service. He was willing to help us with anything and went the extra mile to make sure I was comfortable using all of the features of my new white 2015 RDX. He was extremely honest and I felt like I could trust all that he was saying. He was great to work with and I hope that I get to work with him again in the future! In addition, the dealership was awesome. I would highly recommend to anyone to use their services.

Joju & Reena

10 de jul. de 2015

I recently bought my 2015 Acura RDX from David McDavid Acura dealership at Plano. We had a wonderful and satisfied experience buying our new car from them. Both the sales consultant and business manager, Mr. Denis Joseph and Mr. Jay Taylor respectively, were very professional and courteous through out the entire process. They were very knowledgable and had the patience to cater to our needs and expectations. In addition, during our final drive out, Mr. Denis was kind enough to guide through the electronics in our car and has programmed them to our driving comfort. Overall, my buying experience was great and would recommend them to my friends and all new car buyers.

Car purchase kg36368

5 de jul. de 2015

When visiting the dealership we were looking for a RDX and was met by Brett Murack who was very helpful and knowledge of the vehicle. Brett offered for us to test drive the vehicle and continued to discuss the RDX features and how the car was equiped Brett worked with us without any high pressure and kept in contact with us by e-mail for approximately two months before we purchased. The professionalism showed us by Brett was without a doubt outstanding.

acurafan

4 de jul. de 2015

I purchased a new TLX from this dealership at the end of June 2015. Ryan gladly greeted us and took us through with a test drive and within 2 hours we took the vehicle home. He did not make it awkward or pressure us into anything we didn't want. They had the best price OTD in the DFW area atleast for the model I chose (base V6 TLX). I would recommend him as a salesperson along with this dealership.

jojo20

4 de jul. de 2015

Really liked working with Amir Hazrati ...updated me on ever thing and very concerned on what I needed even after the purchase. He get 5 stars! Although the entire experience only get 4 stars...the dealership needs more finance people to get the paper work done quickly.

kelmo214

26 de jun. de 2015

Gabe is very patient, knowledgeable, and helpful. I had some negative experience with other dealerships before going to McDavid. I had a specific car in mind, the RDX, and Gabe helped me find the right one. The car sold itself with all of the features, but the customer service at this dealership is above and beyond. Gabe called me the next day with figures, and arranged to have his colleague Mark help me because he was going to be out. I took delivery on the vehicle the next day so that they could get my car ready. I had a concern that I called about, and they handled it no questions asked. They truly did everything to make sure that I had a positive experience, and I had not regrets when I drove off. I actually got a better deal than I expected. If you are the type who gets anxious about the new car experience, I would recommend Gabe and the team at Mcdavid. I met several of the team members, and everyone was very helpful. I am very satisfied, and would definitely do business with them again.

Yang

19 de jun. de 2015

Just did my A1 service there. A pretty smooth process. I will recommend to my friends.

lorannerenshaw16

17 de jun. de 2015

This dealership was clean, efficient, and easy to work with. I personally worked with Tim Sechrest and he was absolutely fantastic. He looked out for cars that I was interested in and called me personally to ask any questions and made sure that he answered all of my questions. They give very fair prices and they make the buying process easy. DEFINITELY RECOMMEND.

Brian

9 de jun. de 2015

Sales explains well, and we are so happy to buy a RDX here. Also, they all try to help us to understand this car. Therefore, I suggest people who want to buy a ACURA can come here.

Shaute'aL

3 de jun. de 2015

Customer service was great, I would highly recommend David McDavid Acura of Plano to others.

MolJefM

31 de may. de 2015

When we arrived at David McDavid Acura in Plano, TX, we were approached by Amir Hazrati. He represented David McDavid in an extremely professional, yet friendly manner. He was very knowledgeable but admitted when he was not sure of an answer. He took his time to find out the correct answer for us and not just assume or guess. He was able to show us both new and used models, which we liked. Many dealerships do not allow a sales person to show both. We decided on a lightly used Acura MDX. He was great to work with in every step along the way. Amir is a very easy going person who made it a joy to converse and work with during the car buying process. We will definitely use him in the future! The manager, Sam, was great as well!

thinkrad

28 de may. de 2015

My wife & I had been looking for a super-safe vehicle that could accommodate 3 rear-facing child car seats, and did a ton of research online (safercar.gov, youtube reviews, edmunds, etc). Bottom-line is that the Acura MDX turned out to be the best fit for our needs.I would strongly recommend talking to Ryan or Harsh. Both guys are extremely patient, knowledgeable, and consistently professional. Made us happy to be there.

denisdeschenes

27 de may. de 2015

Sotero was great to provide us all the information needed to make the decision to purchase the MDX.. Negotiations were quick and we were out of there quickly.

WilB

26 de may. de 2015

Stopped by David McDavid Acura to check out a new 2015 Acura TLX. All the initial contacts were extremely nice/pleasant. I've purchased dozens of cars the last 35 years & have to say Chris Tillman was among the best salesmen I've dealt with. The price was great & Matt even managed to match/beat the terms of my pre-approved credit union loan. Highly impressive ... I'd buy there again in a heartbeat.

charlieh

18 de may. de 2015

All of the staff that we dealt with at David McDavid were very friendly and knowledgeable about the features on the Acura that we were interested in purchasing. They made sure that we had an opportunity to fully evaluate the vehicle that we were considering. We took the car for an extended test drive, by ourselves, which took some extra time, but allowed us to evaluate the vehicle on our own. Ryan Livaich made sure we understood the key functions on the car before we left. Matt Oravetz was very helpful in setting up our lease. I would highly recommend this dealership to my friends.

pratap77

15 de may. de 2015

The customer service is exceptional at Acura is in general anywhere in US.But the David McDavid Acura Plano has something special.The service consultant David Comport(DC) is very very very nice person and his customer interaction is extraordinary. I really impressed with his service quality. God Bless him.

Joseph Giaise

13 de may. de 2015

I will Always remain a loyal customer because They have earned my trust time and time again.

Jane loves her Acura

10 de may. de 2015

I had a fantastic experience at David McDavid of Plano. My sales rep, Amir Hazrati was extremely knowledgeable, helpful, and kind, without being pushy. The finance guy that I worked with was also very efficient and kind. I highly recommend David McDavid of Plano. Be sure to ask for Amir, he is the best!!

Anissa

8 de may. de 2015

My recent experience with Arthur Dee, Fleet & Lease Sales Manager was top notch. He was very easy to work with and made the entire car buying process painless. I feel really good about my purchase and look forward to enjoying my 5th Acura! I'm an Acura FFL (Fan for Life). Thank you Arthur, Matt Oravetz and the rest of the David McDavid Acura group for taking good care of me.

Pat Collins

8 de may. de 2015

I was very impressed with the whole experience from the time I walked in until I drove off with my new car. Tim Sechrest was wonderful.

Bobby Goodman

7 de may. de 2015

I have bought quite a few cars from David McDavid and it is always a Great experience! Gabe is very thorough and helpful. I have always said..."If you think it is hard getting a customer, try getting one back". I believe that the team at David McDavid believes in that statement and will do whatever they can to keep you as a customer.

HarshisCool

6 de may. de 2015

Car shopping is normally a stressful and dreadful experience. I'm a straight shooter and hate to play those back and forth games. However, this was one of my best experiences. I just purchased my new Acura TLX with the Advance package from Harsh Patel. Working with Harsh was great. He is extremely knowledgeable on all of the complicated technological features. He also has a great personality. No pressure at all and very friendly and patient. I also worked with Ankur on my trade-in. He was great to work with as well. I felt that I received a fair price for both the car and the trade-in. Lastly, I worked with Giles on the financing. Giles was great to work with as well. Again, no pressure and he was extremely efficient with completing the huge stack of forms typical of the car buying process. I normally would spend at least an extra hour in that final stage of the process. I also briefly met with Jennifer from Service who was nice as well. Sylvester was shadowing Harsh and was nice as well. All in all a very good experience.

leavinghappy!

1 de may. de 2015

We meet with Tim last weekend to look at a pre-owned car and then came back and worked with Tony (Tim was also part of this sale) to purchase our new car. Both gentlemen were professional and helpful and spent considerable time with us. Everyone greeted us and while we were waiting during the process many would stop and check if we were being helped. Your facility was excellent and everything flowed well. I appreciated meeting someone from service on this visit to make a connection.

rkmartin99

1 de may. de 2015

Friendly knowledgeable staff, Amir knew their products and the car we bought very well. He answered all questions and let us take our time and figure out what was best for us. We bought the car yesterday and today they're going to pick it up from wife's work to do some additional detail work (since we came in late last night) and then bring back to her work, which was a cool thing to do. I also like that they didn't push hard to upsell special coverage to us, they just gave us options and let us decide. They also were priced very competitively and worked with us a little to enable us to take the car home that day. Jeff the business manager was like a financing ninja, we could tell he really knew his job. Anyway, good experience and I'd recommend checking them out.

AguhUC

1 de may. de 2015

After previously visiting another Acura dealership in the metroplex, i was very disappointed and I almost gave up on purchasing a TLX like i wanted to. When I got here, the atmosphere was very different. Theiir balance between friendliness, courtesy and professionalism was what sold me. I did not even have to bargain for long as I knew I was getting the best deal. I will definitely recommend this dealership and Mr Denis Joseph especially, to anyone looking to purchase a new car. I liked his honesty on the car, pros and cons etc. he was honest about everything. I am indeed very happy with my 2015 TLX.

rmdfw

27 de abr. de 2015

Ryan was pretty knowledgeable about the car I purchased: 2015 Acura TLX. He took the time not only to do a test-drive of the vehicle in various road/driving conditions but also to explain, at length, all its functions and features. Upon delivery he also helped with explaining all the various settings and physical features of the car. Matt in Finance was very thorough in explaining all the finance documents/agreements and answering my questions. Great experience!

cowboy

27 de abr. de 2015

After driving several hours to McDavid's, we were met by Tim Sechrest on the sales floor. Tim had the preowned Honda out and ready for inspection. As my wife and I examined the car inside and out, Tim stood by quietly only to answer questions without any pressure whatsoever. After giving us plenty of time to look over the car, the three of us took the car for a drive. Again, Tim readily answered any questions we had while demonstrating the controls across the dashboard all the while giving me directions so we wouldn't end up getting stuck in traffic. It was only upon returning to the dealership, did he ask, "How do you like the car?" After making an offer and some negotiating, we settled upon an agreed price. We really appreciated Tim's "no pressure" very professional style of "selling". He then arranged for us to meet with Jeff Hall, the business manager, to do the paperwork for payment. Again, our experience with Jeff, as with Tim, was very pleasant and simple. He very adequately explained all the paperwork we were filling out. Even though he offered us an extended service contract, there was absolutely no pressure to buy. At no time did he make us feel hurried though it was getting late.This turned out to be the most pleasant car-buying experience we've ever had. Other dealers could take a lesson from these two gentlemen at McDavid's.

Acura01

26 de abr. de 2015

All was good except that we couldn't leave with our car. They should staff on Saturdays (their busiest day for selling cars) so that the detailing can be done. It caused a great inconvenience for us and snowballed during the week. We LOVE LOVE the RDX.

AcuraTSX

23 de abr. de 2015

I was very impressed with the excellent service I received from David McDavids Acura in Plano. I have always been a Toyota purchaser and we had been looking at a Lexus 350 the day before. My wife and I thought we would look at some other cars and about 8 o'clock the next evening we looked at preowned Acuras at David McDavid's. We happened to meet their sales consultant Amir Hazrati who was very professional and explained to us the qualities of the Acuras. What we liked about Amir was the easy manner in which he worked with us. There were no high pressure sales techniques or rush to sell us a car and we appreciated that. He acted more as a consultant then a salesman. He also told us that if we were interested in a vehicle we could test drive it for half a day and return the car before closing. This proved to us that he had enough confidence in his product to let us really try it out before we decided any purchase. He instilled our trust and confidence in the dealership that we felt that if we purchased a car we could rely on Acura of Plano to stand by their service. The next day we purchased a nice TSX from them. Thank you and Amir and Kelvin for making our auto purchase a pleasant experience!Richard and Barbara Kenney

Tomp745

22 de abr. de 2015

Our recent new car purchase experience at David McDavid Acura was excellent in every respect. The salesman, Ryan Livaich, was very professional and highly cusomter-focused.

TDanielle1

21 de abr. de 2015

I enjoyed my new sales experience tremendously. I negotiated much of my purchase online. And when I went into the dealership, the deal given to me was exactly what was agreed online. No, wait...it was a penny less actually. I was in and out in a reasonable time, and drove away with my new Acura RDX. Like a boss!

hammer

21 de abr. de 2015

Have been using this Acura service center for entire the life of my 3.5 RL. Never disappointed. Very effective at pursuing hard to diagnose problems.

JJD

19 de abr. de 2015

Gabe Sotelo is one of the best sales person we have had the opportunity to work with. He always makes our car buying experience a very pleasant and efficient one. He works hard for us to make sure that we are satisfied with our experience. We keep going back to David McDavid Acura because of Gabe.

Aunt KK

14 de abr. de 2015

This was the first place I went to look at used cars and the place I ended up back at to purchase a vehicle because I liked Tony Vester so much. He worked with me and and didn't try to trick me or push me into anything. He knew a lot about different makes and models of vehicles and made it a pleasant experience. I will definitely keep him and David McDavid Acura in mind for my friends and my next vehicle purchase. I have never spent so little time at a dealership, finalizing everything, and that says a lot!

Acura RDX

8 de abr. de 2015

My wife and I decided to lease a new vehicle and narrowed the choice down to the RDX and a competitor. What we found when we arrived at David McDavid Acura of Plano was a staff who were focused on our being comfortable. We must have seen 10-12 different staff members during our two visits there and each was courteous, attentive, yet not overbearing. The lease mgr who worked with us, Arthur Dee, was fabulous. I cannot remember having a better experience in buying or leasing a car. Arthur has earned our business long-term moving forward. Nor can we recommend enough to those we know that this dealership will change your view of the car business.

MDX4ws

6 de abr. de 2015

I dealt with numerous brands of mid size luxury SUVs and dealerships but narrowed my search to the Acura for all it has to offer from amenities to safety. Finally it came down to Vandergriff and David McDavid for the Acura. I knew which car I wanted but the night and day difference developed as I dealt with the respective employees of both dealerships. Vandergriff employees from the salesman, the new car manager, the sales manager and finally the general manager made promises they didn't keep. I will never deal with Vandergriff again. The employees at David McDavid delivered on every promise! They found the loaded 2015 MDX I was looking for in the exact color combo and packages. They also installed $5000 additional accessories at the purchase in a very short time. These two dealerships are opposite ends of the spectrum when it comes to customer satisfaction. David McDavid delivered on every promise and beat every comparable price for the same car in the entire state of Texas. It's no wonder they have won all the awards and accolades they have; the employees at David McDavid Acura in Plano make it the best car buying experience!

chgiri

6 de abr. de 2015

Had a great experience overall. Everyone was patient and not pushy, through the whole process. Worked with Mark Caputo, Denis Joseph and Matt Oravetz. All 3 of them provided great, friendly service.

dgpich

5 de abr. de 2015

We worked with Eduard, and his manager Sam. The MDX was not the cheapest we could find. We worked with Eduard and actually left the dealership to go look at another MDX. The time, concern and quality of work that David McDavid put into preparing the MDX for sales really showed up when we compared it to another dealers workmanship. Eduard and Sam were honest, polite and great to work with.Great Dealership and People.

AUmana

5 de abr. de 2015

Went in with a bit of experience in car buying, came out with a ton of information. The dealership itself was clean and well kept and all the employees were well mannered and ready to help with anything needed. Chad McQuagge had an answer to everything I could think to ask and went above and beyond in answering it. Ankur Javia crunched numbers with me and explained every process exceptionally well and stated every movement clearly. Matt Oravetz was the exact same in finance, answered all my questions and made it an exceptionally pleasant experience. All of the people I worked with developed a rapport with me and my father while still holding a professional standard I expect with a luxury car dealership.

ccantu

3 de abr. de 2015

There isn't enough accolades I can possibly give for the impeccable service I received with Harsh Patel. He's truly a class act professional and the BEST!! I loathed the thought of needing to purchase a vehicle only due to the "pushy vultures" we've all experienced at one point in time. HOWEVER, those days are LONG gone. Harsh Patel confirmed they are Car Sales Specialists and no longer the stereotype that we've felt or thought at one point in time. I visited other Acura dealerships prior to David McDavid, however, they were in it for themselves NOT remotely interested in what my needs were, only theirs. I felt defeated and thought "all car sales people are the same" UNTIL..... Harsh called to follow up of an online inquiry I submitted and was pleasantly surprised. His approach is of a consultative approach uncovering my needs. We corresponded primarily via email and phone which was efficient and he went above and beyond finding out my needs, Because of this experience and assuring me of things, I felt extremely comfortable and trusted him which is why I purchased my RDX from him yesterday. He was thorough with the each step, making the process seamless when I went to pick up the vehicle. He's extremely knowledgeable of vehicles in general and as he explained every feature of the RDX, he left no room for question. Needless to say, my outlook on purchasing a vehicle has changed tremendously and would HIGHLY suggest anyone to ask for Harsh Patel to assist you and your needs. Thank you David McDavid for the best professionals onsite.

charris

2 de abr. de 2015

David McDavid gave me a great car buying experience 7 years ago and they did not disappoint when my wife and I purchased a new RDX from them last week. The service provided by Harsh was top-notch. He was friendly, knowledgeable, and best of all...he was NOT pushy. We had visited another dealership prior to visiting with Harsh, and within 24 hours that dealership had called 3 times, sent 4 emails, and texted my wife's phone 2 additional times. Harsh let us consider the options on our schedule and was very responsive when we had questions. Ultimately it made the decision to go with David McDavid an easy one.

c314smiley

28 de mar. de 2015

I worked with Brett in buying a new RDX. He was very friendly and helpful and answered all of my questions. We were able to work together via phone and email effectively. The time spent at the dealership was kept to a minimum.

Richard Evers

26 de mar. de 2015

I very much like working with Jordon Miller in the service dept. she gave me an appointment, was ready when I arrived, gave me a car to drive and kept me updated with progress. She has a very positive attitude and easy to communicate and work with in the service dept. The particular issue I took my MDX in for was not completely resolved but they kept it several days and drove it over 30 miles on four different attempts to duplicate the issue. Jordon made a few suggestion as to possible things to change and told me to bring it back any time. Get service and a very good person to work with at the service department.

fepelfeld

25 de mar. de 2015

The only dealership I would refer to any of my friends. Mark Belyavskiy went above and beyond to help me find exactly what I wanted. All of the staff was so friendly and helpful the whole time we were there. I'm SO happy with my ILX and couldn't habe picked a better car! This is the third car my family has purchased from Mark and we refer all our friends to him! He took us for a test drive, and explained the whole process and all the paperwork to us. Fantastic experience and dealership!

wbkaplan

24 de mar. de 2015

There is no other dealership I would purchase a car from. Drew, Matt, and Charlie have become part of our family. They are as honest and loyal to us as we are to them. The dealership atmosphere, as a whole, is relaxed and the sales team is informative without being pushy. They sincerely want their customers happy. Our MDX is the 3rd Acura we have purchased from this amazing team; and yes, we are extremely happy!

mcsab

20 de mar. de 2015

I had the most wonderful experience at this dealership. We had looked at multiple cars and many different dealerships that day and the customer service was the best here! We were purchasing a used Lexus RX 350 and this was our last stop of the day. Our salesman, Mr. Tim Sechrest, was an absolute pleasure to work with! Granted, my parents did most of the buying process but he was very nice and attentive. He allowed my mother and I to test drive the car, and then we brought my father back later that day. My parents also worked with Giles (I believe that was his name) and he was also great! We will definitely be telling our friends/family about this dealership and the wonderful car buying experience we had. My mother is now in the market for a used MDX or an RX 350 like mine, and I have a feeling she will be visiting David McDavid and Mr. Tim Sechrest again soon! Thank you!

luisatluisgarcia.com

18 de mar. de 2015

Denis and Giles did a great job explaining my options and working with me to come to a final deal. We were able to do most things over the phone so it saved me many hours of sitting in the dealership. I highly recommend this place!

markb1012

12 de mar. de 2015

Hate buying a car but this was a good experience. Sales team was friendly, not pushy and met my needs. They allowed us to take our time. They were consultative on questions and knowledgeable about other makes of cars.

Keith & Evette

2 de mar. de 2015

We bought our 2015 MDX in Feb. 2015. We had e-mailed a request for a bid, got one the same day. My wife went in and negotiated the finial details. It was a good and fair price. Chad was our salesman he did good job of showing us the features on the car. There was not a high pressure sales issue. Other dealers in the area where pressuring for us to make a decision on the spot they did not. From my experience I would recommend any one to check them out. Still loving the new car.

Justine Hemmer

26 de feb. de 2015

Mr. Dan Ulmer - what can I say besides he is the bestest!! Dan has been my car guy since 1998; I have followed him over the years because he is that great at this job! David McDavid Plano is lucky to him on their team. He is professional, knowledgeable and trustworthy! yes, trustworthy!thank you again Dan! LOVE MY CAR:) Matt is awesome!! He made this entire transaction enjoyable! Again, you guys are lucky to have Matt on your team!

Eberry

22 de feb. de 2015

All dealerships should use this location as the bench mark for excellency. The entire staff is very professional, friendly and helpful. I just purchased a 2015 MDX...and it's a beauty. The sales staff: Charlie Sokolash, Mark Belyavskiy and Jeff Hall (Business Manager) are pros and worked with us to get the best deal possible. This is my 3rd MDX and these people know me very well. Another reason I do business with David McDavid Acura Plano is because of my "service go to guy" Bob Johnson is one of the nicest people anyone could ever deal with. Thanks again and kudos to the entire staff at Daivd McDavid Acura Plano.

drussum

16 de feb. de 2015

My wife recently purchased a new Acura TLX via the Costco auto program that featured McDavid Acura. The entire experience was positive. All information was up front with no pressure. We ultimately found a vehicle that met our budget and Mr. Harsh Patel was a pleasure to work with.

DealerRater

14 de feb. de 2015

The experience was excellent throughout the entire process. From helping with the selection, test drives and the completion of the transaction. I could not have been more pleased.

Desiree

13 de feb. de 2015

I just purchased my first Acura, a 2015 RDX, on January 23, 2015. My husband and I went to see the RDX on November 2014 or around that time, and Mr. Denis Joseph took care of us. We were not in the budget to purchase one at that time but we went back on January 23, 2015 and asked for Mr. Joseph. He remembered us! We wanted to purchase the RDX and he said he would take good care of us. He certainly did! No pressure, no hidden numbers! My husband and I have done some research and educated ourselves about leases. Mr. Joseph gave us a better deal than the initial number and lease term I said I wanted. He explained everything and showed us the details of the lease. Like I said, no hidden numbers! My husband and I have gone to many dealerships and the experience we've had in each has not been one we would like to remember, but with David McDavid Acura it was not the same. We were definitely taken care of, Mr. Joseph and the David McDavid team are professionals that know how to take care of business. This was truly an amazing experience. Thank you Denis for taking care of us!

Bflorez

7 de feb. de 2015

I visited several dealerships while shopping for a new car, and Acura of Plano was by far the friendliest. They had great customer service and made buying a car easy and stress-free! Follow-up was timely and appropriate. I definitely recommend this dealership.

Df662015

4 de feb. de 2015

Purchased the above last week from David McDavid Plano. Night and day between here and Mac Churchill - Better Price & so much more professional in the negotiation of my final deal. Denis was extremely knowledgeable about the car - focusing on just what I needed to know about the improvements of this over my 2012 MDX. Car was ready when promised with all my accessories installed, and in A1 condition. Paperwork was a breeze, and I got a very fair price on my trade-in. This is not my closest dealer, but I will make the extra drive to return here for service - in the hope that they are as good as the sales team. David, Westlake, TX

Charlie

3 de feb. de 2015

Just purchased our first Acura, a 2015 MDX, from Dan Ulmer. Nothing could have gone smoother. All I can say is Dan was great. Very patient, polite and explained everything about our new MDX. The overall experience was superb. I will gladly recommend David McDavid Acura to friends, family and anyone that asks.

mgarrard

2 de feb. de 2015

Bad Experience, were lead to believe we were buying a all wheel dr. ended up with front wheel dr. we went thru negotiations with Brett Murack and emailed to begin with we wanted AWD, test drove two cars both AWD. The first negotiation was for AWD and when we declined because of the price he brought back another negotiation we declined again and were leaving. Brett came out and said wait we can get you what you want, but we don't have the charcoal gray is the silver ok. And we agreed, nothing was ever said about it not being AWD. The only difference on the document we signed was the VIN. None of the papers listed AWD or front wheel dr. It did list the technology package but nothing about the AWD or front wheel dr. Brett NEVER said we can do it for this price but your not getting AWD. We called the general manager Charlie Sokolash and he was extremely rude and said we should have crawled underneath the car to see if it was AWD.... And there was nothing he could do. I cant believe these people were so deceptive. I am a business owner also for a Kwik Kar Oil and Lube and when we do an oil change we don't expect a customer to pop the hood when were done to make sure we put oil in the car. Terrible experience very unprofessional, straight out deceptive. I have the paperwork to prove it. All they had to say is we can do it but not the AWD. Brett insist he said that but my husband and I were both there and he is lying!

spass5

26 de ene. de 2015

We recently purchased a 2015 MDX Tech package. David McDavid was a great dealership and we felt very comfortable about buying a car there. Our salesman, Mark Caputo, was great about answering questions, and patient with us as we tested everything and went through the decision process. We were there on a busy Saturday, and the process took a bit longer than we had hoped, but everyone at the dealership made us comfortable and kept us updated about the progress. They were also very accomodating with an accessory request and were able to complete it same-day.

pegster

25 de ene. de 2015

We purchased a used 2015 RDX from Tim Sechrest yesterday. This is the third Acura purchase we have made through Tim/David McDavid Acura and have always had an terrific experience. He (and the rest of the staff) are always friendly, helpful, professional and attentive to our needs. Our new car is awesome, thank you Tim, we will be back and will recommend you to others. Don and Peggy Fontana

Tynawhizzy

25 de ene. de 2015

Chris consistently focused on my needs and provided sincerely advised accordingly. Thank you for your leadership, Will definitely refer friends and family your way. Keep up the good work!

MelissaB

24 de ene. de 2015

I recently purchased a 2015 Acura RDX. My salesman, Tim Sechrest, was awesome - down to earth and a perfect gentleman. My experience with the business manager, Matt Oravetz, was just as similar an experience. I look forward to purchasing another Acura in the upcoming future and it will be at this dealership with these two professionals!

txag1583

21 de ene. de 2015

I recently bought a used truck from the dealership. The salesman (Tim) was very respectful, friendly, and fair. The business manager (Matt) was also great to work with and very professional. Overall, a great experience. It was nothing like what I expected, which was haggling for hours and getting screwed in the end. The negotiation was quick and fair. Overall, I would highly recommend the dealership and would purchase a vehicle here again.

Jay

14 de ene. de 2015

Was in the market to buy a luxury mid-size SUV. Acura MDX was not even in my top list.Stopped by once. Took a test-drive. The salesman was not a sales-ish guy. He worked patiently and diligently to analyze my need and make me understand different packages.Told him that I want to buy the car same day so he offered me the BEST price. Came back home. Called a few other dealers to validate the price.Went back and same day bought the car.Later in a week figured out that a valet key was missing from one of the key fob. He took care of it free and also offered a drink-mug just for the hassle I had to take.This sales guy will go a long way as he is not a classic salesman, rather a friend of buyer.Kudos to the team. Cheers Chris Tillman......

budparks917attx.rr.com

12 de ene. de 2015

By circumstance we had little time and I wanted non of it wasted. I had reviewed the car knew what I wanted... they had it. No haggle price was fair. they provided necessary information, processed paperwork quickly, made ready and delivered in minimal time. We were assured they would resolve any issues and given contact sources. We left town on trip next morning,,,,,the MDX is absolutely the most responsive quality vehicle I have ever had the pleasure of driving.

Maoli

11 de ene. de 2015

Chris Tillman is a good. He gave us a lot of help during the time that we were choosing the car. We are lucky that he helped us to buy the car and choose a car that we like very much.

Clarboss

10 de ene. de 2015

Chris Tillman was our sales consultant and I would highly recommend him. He was thorough, friendly and always had a big smile. Chris kept mentioning to us if we had any questions or concerns to call him and he would take care of it.

Ben

9 de ene. de 2015

I had such a positive experience at McDavid Acura that I felt compelled to share it with others. From start to finish, the people I dealt with at the dealership were professional, courteous, and trustworthy. I did quite a bit of homework and the price they offered me for my trade and the 2015 Acura MDX that I bought seemed extremely fair. Gabe took lots of time to show us the features and get everything configured exactly how we wanted. The General Sales Manager, Charlie Sokolash, even came over to entertain my kids while we were reviewing the features. On top of everything, they let me borrow a giant blue bow to complete the Christmas morning surprise for my wife. I highly recommend David McDavid Acura of Plano.

Ltaylor76

6 de ene. de 2015

The entire staff at DMD-Acura in Plano TX has done an amazing job of earning our business the past 3 years. From the lease of our first Acura in 2012 to the purchase of our 2nd in late 2014, we've been thoroughly impressed. The sales team is very knowledgeable and eager to please, and follow that up with a good fair deal on both the purchase vehicle and the trade in. The business department ushers us through the process very quickly and offers only those post sales programs that make sense to buy and none of it with any pressure. Finally the service department has always done a great job on the scheduled maintenance, and executes their plan as they say they will. We traded in a lease and bought our second MDX. I don't anticipate needing another one anytime soon, but if I do, or ever need a used car, I'm stopping in to see Gabe and his team first. GREAT JOB DMD-Plano!

aniketh

2 de ene. de 2015

I got a new Acura TLX. Initially I had a very very bad experience but then the general sales manager Charlie makes sure that you are an happy customer. I liked the way he took my feedback and resolved the issues.

MO

31 de dic. de 2014

I purchased a new 2015 TLX 4 cylinder last night. I really liked how the internet sales manager, Chris Sprayberry, sent me a very competitive price via email. Also, Drew Jones, sales consultant, promised he would call me when the car arrived, and he followed through exactly as he said he would. The car was ready at the scheduled appointment time and Drew went over many of the car's specifications at time of delivery. Unfortunately I had to wait quite a while to complete financing because the dealership was extremely busy with many year-end shoppers there last night. But it was well worth the wait because the car if fantastic!

JFA

30 de dic. de 2014

My 2008 MDX had been serviced at McDavid Acura for several years. We recently traded it in for a 2015 model. The color I preferred wasn't easy to find with SH-AWD and the Tech package, but the McDavid staff was able to do it within the projected time. Chad and his colleagues are courteous, knowledgeable and very helpful in explaining the updated tech features and how to customize settings and use the tech features. My first contact was with Chad but the day I went for a test drive, he was finishing with another customer. He and the other sales staff made sure I didn't have to wait to see the vehicle and get my questions answered.

Chuck D

29 de dic. de 2014

We purchased an MDX from them but there were issues getting the car in time to meet our travel dates. They went the extra mile to find another vehicle that could be delivered in time. We picked up the vehicle on the date promised. Not only that but the paperwork was ready to go that allowed us to get in and out in record time. I will definitely be buying my next Acura from them. A truly pleasurable buying experience.

KB

28 de dic. de 2014

Very pleased with Tim Sechrest and Matt Oravetz at David McDavid Acura - Plano. Thank you-Thank you, for making our purchase a pleasant one!! Would highly recommend this dealership!

rjacksonrph

23 de dic. de 2014

I bought a new Acura TLC. The salesman (Brett) as knowledgeable, courteous and a pleasure to work with. I was satisfied with my trade in value and the new car deal. Brett took his time explaining all the cars features and tried to make sure I understood all he was telling me. In the past, buying a new car was an ordeal. Not yesterday.

CPS

21 de dic. de 2014

Wonderful experience at McDavid Acura. We were in the unfortunate position of having to buy a car due to an accident. We looked at many different manufactures/dealers. Many of those we perused the new car lot and never was approached by anyone. At McDavid Acura we were greeted by the sales manager, out on the lot, who politely asked if we needed assistance and had a salesperson get with us as requested. Our salesman Harsh Patel provided us with the all the features, packages and trim level information. He has a great knowledge of the cars and you can tell he loves his job discussing your needs and answering questions. Theres a lot of technology in these new cars and Harsh did a fantastic job explaining in clear understandable terms. Harsh demonstrated everything during the test drive(s); we did several. Ask for Harsh when go in. Further, the service department has been great for us in the past. Top notch dealership!

JB1975

17 de dic. de 2014

I had a great experience buying a car from TONY VESTER. He made the entire process seamless and delivered a high level of customer service. I highly recommend visiting TONY VESTER if your in the market to buy a car. If it wasn't for him I would not have bought a car from this dealership. I was wondering the lot looking at the brand new MDX's and was not approached by any staff and it seemed as if managers thought I was not a "buyer", but as soon as I walked to the pre-owned lot I received immediate attention from TONY VESTER which made me feel very comfortable. Thanks again and I will definitely recommend my family and friends to TONY VESTER!

Sheri

17 de dic. de 2014

We went in to test drive the Acura RDX. My husband and I were looking at 3 different SUVs at the time. The salesman Harsh Patel pretty much sold us on the Acura.. great knowledge of the car! I strongly recommend using him if you go in. Everyone from the front desk to the financing department were great. No one was ever pushy.. was a completely different experience.

Cal

16 de dic. de 2014

We bought a 2015 MDX at McDavid Acura of Plano at the end of November 2014. The salesman, Chad McQuagge, was well educated on the car and it's features. He ask questions to determine our interest and was able to match us up with the car we wanted which they had in stock. We were able to reach a price we liked in a reasonable length of time. We picked up the car the next day and Chad spend some time going over the car's features including Tech Package audio and navigation. He offered to do this again at a later date if needed. The entire process was well organized and professional without pressure. The dealership facilities were nice and customer friendly as was the staff.

MVLPrasad

16 de dic. de 2014

Excellent and expedient handling of my request and exceptional serviceby Ken Labuda and Jason Roberts today (Dec 16, 2014)I would strongly recommend this Dealership to all my friends

sph75081

13 de dic. de 2014

Everyone we worked with at the dealership (Tim Sechrest & Kelvin Bryant) was friendly, helpful and courteous. They were very reasonable on price. We found the car we wanted, checked it out and finalized the deal all within 24 hours. Thanks!

345Doe

12 de dic. de 2014

Tim Sechrest did not make me feel in the least pressured and treated me as a respected person that he truly wanted to help. I never felt pushed or "sold" by Tim. I felt he was there to provide a service to help me, not just to get my money. What a rare and fresh experience!He went above and beyond pulling car information for me and staying late. He played no games. It was the best experience I have ever had with a dealer and would definitely go back and recommend them to anyone!

James Hayward

7 de dic. de 2014

Tim Sechrest, as well as the rest of the staff, were incredibly helpful in finding the car that met my needs. They didn't pressure us at all, unlike other dealerships we visited in the area. They were very helpful in finding the vehicle that met our budget with the features we desired. Highly recommend the folks at McDavid Acura.

weidert

6 de dic. de 2014

After investigating the Houston area, we could not find a TLX matching the features and color scheme we desired. We were offered pricing on cars with matching features, but having different color schemes. Searching the Internet we found David McDavid Acura in Plano, which had an extensive inventory including multiple cars meeting our criteria. We inquired about the price and received a response from Chris Sprayberry the Internet Sales Director within seven minutes that easily beat the other dealer's offerings. Upon e-mailing Chris that we were interested in purchasing the vehicle, we had a drive-out price shortly afterwards. Harsh Patel our Sales Consultant quickly followed-up with a phone call to explain the process to complete the sale. To expedite some of the paperwork, Harsh listed information and forms that could be completed prior to arriving at the dealership.The day of the purchase went smoothly. Harsh greeted us and completed the preliminary paperwork. We proceeded to meet with Matt Oravetz the Business Manager. He provided us with the lowest available financing, which incidentally was not through Acura Financial Services. Matt also provided an explanation on the various vehicle protection packages. He was not pushy and offered valuable assessments on the various options. Surprisingly, Matt was extremely knowledgeable about the various vehicles offered by Acura.Matt returned us to Harsh, who proceeded to take us to our vehicle and explain/ demonstrate the various features. It was a thorough process, as Harsh patiently answered any questions. Harsh was shadowed by an associate trainee named Chris to learn the proper procedure for this demonstration.Before we left, Chris Sprayberry followed-up to make sure we were satisfied with all aspects of the sale.We traveled over 200 miles to purchase our TLX and found a courteous, helpful and knowledgeable staff. It was well worth the trip.Dan & Julie Weidert

yuewang97

1 de dic. de 2014

Though we decided to buy a MDX, we had excellent experience at David McDavid Acura Plano Worked with Brett and Chad, they provided wonderful and seamless services and answer all of our questions to meet our needs. Thank you very much!

barry1968

27 de nov. de 2014

Visited David McDavid first time unable to finalize which vehicle to choose! We were received warmly and the experience was very pleasant. The options discussed were well suited to my budget. They not only offered a very fair price for the car I traded in but also offered special discount to keep me happy. Immediately I have finalized on Acura RDX with technology package which suited my budget and family needs. The service and the attention I received were fantastic and I have no doubts in recommending this dealer to anyone!!!Barry Devarakonda

Rookmk

22 de nov. de 2014

The buying process was great from the online quote to financing. We did not have to argue over pricing and we were given a fair trade in value for our old vehicle. The car was ready for us to look at and drive when we arrived.

Jwebee

18 de nov. de 2014

Very, very knowledgeable about ALL Accuras, not just the new models.

tmchenry

17 de nov. de 2014

We just leased our second Acura from David McDavid in Plano and couldn't be happier. All of the staff, including Chad, Charlie and Salim, were exceptional to work with and made the process very easy. The service department is also top notch. Thank you again for another great experience. We will see you again!

jduewall

15 de nov. de 2014

I had another great experience with my second lease at David McDavid Acura for a 2015 MDX. I worked for the second time with Gabe Sotelo, and he did a wonderful job again. He is professional, kind, and very passionate about the Acura products. Would highly recommend David McDavid and Gabe!

jlsull03

4 de nov. de 2014

I had an excellent experience at David McDavid Acura. Tim Sechrest was a joy to work with. He went beyond the call of duty in helping me understand all the features of the Acura I was interested in. He was honest, straightforward, kind, and I never once felt like he was trying to just "make the sale." Tim answered all my questions, was attentive to any emails or phone calls I made as I was considering my options, and worked with me to settle on a purchase price I could feel good about. Buying a car from this dealership, and with Tim in particular, was an easy and seamless experience that I will recommend to anyone in the market for a certified used car.

PY2014

2 de nov. de 2014

We had a great experience buying the new Acura MDX. Our sales Denis did an excellent job to ensure our satisfaction of the new MDX. He spent almost an hour with us to help us understand and configure the new tech features coming with the vehicle. By far, Denis is one of the best new car sales consultant we ever worked with. Our finance guy Matt also provided very professional and pleasant service. Overall, we are very impressed with David McDavid Acura dealer in Plano. It deserves the 5 star rating in every aspect.

brian4487

29 de oct. de 2014

I bought over a dozen new car in my life time, and this was by far the best car buying service ever!! I definitely will refer all my friends and family. Ask for GABE SOTELO and he will hook you up. Very professional and knowledgeable.

avik chakrabarti

27 de oct. de 2014

I had a good experience buying the new Acura TLX 2015 - Copper Black exteriors and Expresso interiors. I was helped by Denis who ensured I get my vehicle as fast as possible. I had to order my vehicle as it was not available with the dealer. I had a constraint because of which I needed the vehicle before a certain date, Denis ensured that I get the vehicle fastest.Denis had good knowledge about the vehicle, though it was one of the latest Acura models.

Amanda

24 de oct. de 2014

Great experience! Greeted by the manager upon my arrival and then very well taken care of by sales and finance, both a great pleasure to work with. Very informative and eager to meet any expectations. I let them know exactly what I wanted, how much I was willing to spend and how long I had to get it done so I could make an evening meeting. Needless to say, all the afore mentioned was accomplished. Walked into the dealership at 1:30 and drove off 1/2 past 5 in a new 2015 Acura RLX with every request met from color to accessories. 100% Satisfied.....Thank you David McDavid Acura of Plano and specifically Chad and Saleem! Hope to see you all again during my service visits =).

rjmc

24 de oct. de 2014

I haves owned an Acura TL for 3 years and purchased the car from David McDavid Acura. All routine maintenance has been done by the dealership and the friendly, professional, service has always been 5 STAR. No repair of any sort has been necessary. This past week I purchased a second Acura, an MDX, and again every step of the way the service was amazing. The culture of professional service at this dealership is simply exemplary. My sales consultant was Mark Belyavskly and he was outstanding.

bekki444

24 de oct. de 2014

I have never experienced such a superior level of service before! Tim Sechrest and his team are by far the most professional, knowledgable, and helpful group of any other car dealership I have ever dealt with. Women - for what it is worth, I was never talked down to, never felt uncomfortable, and never pressured to make a decision. Even though my husband was with me when I bought the car, I never felt like my opinions or questions weren't relevant. The entire dealership group stayed beyond closing time, making sure I was totally happy and comfortable with my purchase. The manager Mr. Bryant allowed me a fair trade and made sure everything was in order. Undoubtedly, I will recommend Tim Sechrest and David McDavid Acura in Plano to all my family and friends.

klm

21 de oct. de 2014

This was my first time shopping at David McDavid. From the time I walked in to look at the vehicle that I had in mind until the closing process, I was very pleased. The process, including negotiation, was very quick and easy. The sales agent as well as the manager were very courteous. I will definitely go back! klm

mario1935

13 de oct. de 2014

this is our third car from david mc david acura and each time the experience becomes better.Our sales rep Brett Murack was outstanding and showed real professionalism in his walking us through the purchase of our new RDX. The business manager Giles Wilson was also superior in his workings with us. Smooth sailing all the way through and no glitches. Would I recommend David Mc David -- you bet.... would never deal with any other local acura dealer,

lnpurple719

12 de oct. de 2014

Chad was an excellent sales person. He has good communication skills and easy to get a hold of. Very knowledgeable about Acura MDX 2015. We liked him so much that we bought a second car from him. The transaction was smooth.

Sean Kanter

5 de oct. de 2014

Harsh Patel was an excellent sales representative. He knew more about these cars than most salesman I have run into over the years. He went through all of its features with a fine comb. It is quite obvious he is comfortable talking about the technology in the Acura lineup. As car technology and features continue to grow, he will be a valuable asset to Acura.-Sean KanterPS. It may be time for David McDavid Acura to update its internal showroom. It felt a bit claustrophobic in there and it really does not stand out against other non luxury Dealerships. In other words, it looks like any other dealership. If David McDavid and Acura wants to hold the appearance of luxury, it may want to change its overall appearance of their dealer showrooms , waiting areas, offices etc..

wxrick

1 de oct. de 2014

We've met Chad a looks young but very experience sales person. When he knows it's the first time we're trying to buy an Acura car he goes through the detail functions of the MDX tech package. This is really impressive. We do like that experience very much and come back later on the right time that we want to close the deal. After the purchase I've got some follow up questions and they're answered quickly. So far the car feels good. Looks like David McDavid Acura is doing a quite good job from their part. And my job now is to enjoy the car.

Pnett111

28 de sep. de 2014

Purchased a pre-owned VW Tiguan. Drove from Houston to pick up the car in Plano. Everything was excellent and we are very happy with the car. Their finance department actually helped me find a loan that was nearly 1% cheaper than the pre-approved loan I has gotten from USAA.Tim Sechrest, their sales consultant, didan excellent job.

Kellye

26 de sep. de 2014

The prices were fair and the staff was very courteous and friendly.

pahill

24 de sep. de 2014

... last visit left me put off. Overall I was still pleased with service I received. Usually deal with Tony Fontana or Bob Johnson. Dealt with Mike Shkolnikov this time. People are friendly, professional and knowledgable. Car is always ready when or before expected. There are never surprises with fees. Last visit, however, left me irritated or some feeling I'm really unsure of. While in waiting area with 3-5 other customers over about an hour period, "Joshua" (not a service rep) came out for each person about 10 minutes before their vehicle was ready and made a sales pitch. I guess I wouldn't have had issue with it if each pitch was tailored to and necessary for each individual's vehicle and situation, but each pitch appeared to push wheel alignment at $99.95 and ventilation disinfectant service at $39.95, including mine. Have actually had something like disinfectant done on former Acura for funky air vent smell when on re-circ, which didn't help at all. I get that car dealership is a business, and a business needs to make money, but it still left me put-off.

David L

18 de sep. de 2014

My wife and I have purchased 3 cars here over the past 10 yrs and have been extremely pleased with the experience and the service.

mbagley11

11 de sep. de 2014

I was very pleased with my purchasing experience. The staff was very courteous and helpful. I would definitely recommend them to a friend or family member.

Peach Weathers

11 de sep. de 2014

I recently purchased a 2015 RDX from Davd McDavid Acura. It couldn't have ben any easier. They were willing to give me a quote in writing via the internet. A sales representative followed up-also via the internet. I visited the dealership a few days later & completed the purchase. My sales representative, Tim Sechrest couldn't have been any easier to work with. I love the car and it was a very good "buying" experience.

arnoldlf

10 de sep. de 2014

I recently purchased my 4th Acura from David McDavid in Plano. My previous three were purchased at other DFW dealers, but I must say that it was worth driving a little further to Plano. I was extremely pleased with the overall experience & highly recommend this dealership. This is my first preowned Acura, but by purchasing a 2014 TL loaner with low mileage, it's really a new vehicle to me! I was extremely impressed with my salesman, Justin Eddy. From our first contact by phone until I drove away from Plano in my new vehicle, Justin answered all of my questions in a timely, professional manner. I understand that Justin has only 4 months experience in auto sales, which is surprising. He is very knowledgeable of the Acura product, honest in dealing with the buyer, & his personality is infectious. My prediction is that Justin will have much continued success in this line of work. Also, Matt Oravetz, the business manager, completed my paperwork in a timely manner. I was impressed with his speed, yet accuracy. Matt is very conscientious & seems to really enjoy his job. Because Acura Motors cares so much about customer satisfaction, David McDavid Acura is lucky to have Justin Eddy & Matt Oravetz on their team.

cnuss

10 de sep. de 2014

Justin Eddy...great up and coming sales representative, I was on my way off the lot and he gently steered me back with other options. He is very trust worthy and was helpful to the end, even set up my settings! I've tried to call his General Manager to give compliments but haven't gotten through, the entire process was wonderful, thank you Acura being such a quality dealership...

odenwalder

6 de sep. de 2014

I visited the dealership to see the TLX, MDX and primarily the RDX. Within a few moments Brett Murack approached me and asked if I wanted assistance or had questions - NOT the typical car salesman approach. I found this very professional, courteous, and it took the "curse" off the visit. Brett spent 2.5 to 3.0 hours with me and answered all my questions about all of the vehicles - though the TLX rose quickly to the number one choice. I left the dealership with the promise that I would be back when I was ready.Well... ready came very quickly. I couldn't stop thinking about the TLX though I had purposely NOT test driven the car (I knew that would seal the deal). Didn't matter. I called the next morning and Brett came in early so I could drive the car. Again he spent several hours with me HELPING me decide which of their available TLX Advanced Package cars was the one for me. Brett and Ankur made me a very fair offer and I bought my TLX that day , The next pleasant surprise was working with Matt Oravetz - my business manager. He found me the best possible financing and advised me on the best terms for my particular buying situation. Just another absolutely pleasant and stressless experience.My beautiful Pearl White Advanced Package TLX was ready the next day and Brett spent another two hours explaining all of the features of the car and helping me set many of them up. When was the last time you got that kind of attention to the details after the deal was done?Finally, while I was at the dealership both days I was introduced to many of the folks at the dealership and Brett took me over to the Service Department so I could meet those folks and know who I would be dealing with when my car needs maintenance.I cannot not stress enough what a great experience the personnel at David McDavid Acura made of my new car purchase. This is a luxury car facility with nothing but the most professional people I have ever encountered in the automobile business. I rate them a five stars across the board only because six isn't available!!!!

brentea

30 de ago. de 2014

As a first time young car buyer they worked with me to get me the best deal and price and work with my credit score.

AvgTxn

29 de ago. de 2014

Looking for MDX. Worked with Tony Vester. He's extremely professional, responsive, patient, and easy going. He didn't pressure us or pester us. He answered all our questions at all hours and provided lots of information we requested. Although we decided to buy a Lexus instead of an MDX, it's definitely no reflection on Tony. I recommend Tony to anyone looking for an Acura.

rocketrox

28 de ago. de 2014

Once we agreed on a price, it was a good experience. I found the same car at another dealership and it was more than $4,000 less. I felt like I had to haggle too much to finally get the comparative price, but finally we made an agreement. Tim hustled to get me in and out. I think I waitied longer for the tinting than the closing of the car. Good experience.

jeffstrick

23 de ago. de 2014

I bought an Acura MDX at David McDavid. I found everyone there very professional. They were easy to work with and treated me fairly in every aspect of the process. They honored all of my requests. Harsh Patel was great to work with in sales and Giles Wilson was great to work with in the business office too. I highly recommend these guys.

Lhenness

20 de ago. de 2014

Yesterday we bought our second new car in 3 months from David McDavid. Our Salesman, Gabe Sotelo is the very best. No pressure, no baloney, just the facts. He also taught us how to program the cars, and has spent about 3 hours per car making us comfortable with all the programs on each car. Matt in Finance was personable, knowledgable and very easy to work with. Both of these men are professional in every way and it was a real pleasure to work with them again.

whitneyfang

20 de ago. de 2014

I had a great time working with David McDavid Acura. The two people that I worked with the most closely were Tim Sechrest, who was the sales consultant, and Matt Oravetz, who managed the finance piece. Both were very professional and very friendly, understanding our budget constraints and made the experience very enjoyable. When my fiance and I set out to buy a car, I very reluctantly went to each dealer, because I generally HATE the experience and I basically want to get out of there as fast as possible. But, not here! I asked a ton of questions (I am not a car person) and they were very understanding and wonderful to work with. I could not have asked for a better experience.

mahoney37

20 de ago. de 2014

Never doubted that I would get anything but total professionalism with this dealership. I will go back for my next Acura. Harsh Patel, the salesman, was pleasant to deal with and kept me up to date on the location of the car I ordered. When my time was running out he showed me an upgraded model and went over the details. I bought it. End of story.

mattrain

20 de ago. de 2014

I purchased a 2015 MDX and was impressed by the dealership, my sales consultant and the vehicle itself. Denis Joseph was my sales consultant and helped make this one of the smoothest car purchases I have experienced. Denis had a deep knowledge of the MDX and was able to simply explain all of the vehicle's capabilities. I would recommend Denis to anyone visiting the dealership. The dealership itself, including the sales management and finance departments, was excellent and added to the overall experience.

bjsullivan13

18 de ago. de 2014

Very easy and straight forward. They were willing to negotiate, but not bully me into anything extra (i.e. warranty, financing, etc...)They made everything easy after the sale as well (fixed a button on the dash, ordered tags).

nithyasri

18 de ago. de 2014

Purchased a new Acura RDX from them. Wonderful experience, no pressure and the most painless car buying experience. I did price compare across DFW and believe that I got a good deal. Chad McQuagge was the sales consultant who did a wonderful job. Would recommend Chad and the dealer to anyone in the marked for a Acura

csicking

16 de ago. de 2014

Traded in my 2004 TL for a RDX. I was very pleased with the interaction and the professionalism. Not pushy at all. The experience was positive. I have a very busy schedule so I made at least 4 short visits to the dealership spread over a couple of weeks in the process of making the transaction. Brett kept in contact with me but was not aggressive and allowed me to move at my own pace. In the end I felt very good about the people at the dealership and will be happy to deal with them again.

iDraft

14 de ago. de 2014

I was in the market for a Certified Acura, and was very pleased with my experience at David McDavid Acura. Everyone I met was very pleasant and helpful, yet not pushy. As others have noted, they made the car shopping experience very enjoyable.Justin Eddy was my salesperson, and a key reason that I wanted to do business with this dealer. He exemplified the above traits by being very professional, personable, patient, and excellent at communication. Whether by phone or email, Justin always responded promptly, and I appreciated that.Both David McDavid Acura and Justin Eddy are deserving of such compliments.

Ranger Girl

12 de ago. de 2014

This was by far the best car buying experience I have ever had. I went online and I was looking for the perfect Range Roover and I found this location because I was actually already approved at the David Mcdavid location in Houston, Texas, but there was no Range Roover on the lot, so I reached out to David Mcdavid in Plano and I did the deal over the phone and online. I drove out to the location on the saturday and the deal was so smooth and everything that they told me over the phone was true and this was the best experience that I have had when buying a car and I have purchased over 10 cars in the past and this one was the BEST! Thanks to Amir for all of his help!

Debisue

7 de ago. de 2014

Saw MDX on cars.com & was skeptical about buying online When Tony contacted me I knew there was nothing to worry about. He not only made me a great deal but gave me a very fair trade in value. This is my 3rd Acura & 1st SUV. If you're shopping for a new or used Acura call David McDavid FIRST!! Save yourself time AND money!!!

Hazel TX

30 de jul. de 2014

One knows the Acura is a luxury car by the features and quality, this is reinforced by the facilities and employees at McDavid Acura. When I arrived I was greeted instantly and they let me know the routine, then went right to work. The car is 4 years old so I was expecting some things other than an oil change. Within a few minutes the inspector came and explained what was needed and how long it would take, since it would take at least 2 hours they offered a loaner car. I chose to wait in their very comfortable lounge. The car was ready when promised. I plan to make this my home dealer.

Obtus

28 de jul. de 2014

I'm in the military and upon being station in Oklahoma I began looking for a vehicle. I came across the vehicle which I purchased from David McDavid Acura while browsing online. I contacted the dealership with little more than my word to go on that I'm coming to get that vehicle. I hadn't started my new job yet. I didn't have a place to live yet. Plus I'm 3 hours away in another state all together. Regards they treated me as if I was a star customer. Not many places will have the patience and understanding. 12 days after initial contact time in which I was able to get started with my new job find a place to live and finally drive down to Texas to purchase my vehicle, which surprising was the easiest part of my whole relocation process. My salesman whom had been keeping in touch with me also insuring as much of the paperwork would be done to make it a speedy and assuring process met me at the door. We toured the vehicle and went over the paperwork at a pace that was comfortable for me. Not once did I feel as if I may be loosing out on the deal. Which is totally different experience from my past purchases. Normally my guard is up in an effort to protect myself. I am not exaggerating one bit when I say it felt as if the dealership was on my team. They truly had my best interest at heart in every aspect of my purchase. The paperwork I saw was exactly what we went over via telephone. I would recommend this dealership to anyone anywhere. For me to purchase without a hassle was totally worth it. Get this after my purchase my salesman even assisted me in returning my rental car. Boom! that happen. Hands down the best dealership I've encountered.

tisaacs16

28 de jul. de 2014

I thoroughly enjoyed the staff and service received in purchasing a new Tahoe at this dealership. I always dread car buying but Justin and Bill made my purchasing process a pleasure and made sure I was taken care of. Justin was proactive to stay in contact with me from the first phone call I made to the dealership and even followed up with a thank you call to ensure I was content with my purchase.

MindySchreiber

26 de jul. de 2014

Wow! Tim Sechrest went above and beyond helping me with the purchase of my Acura MDX. He was informative, helpful, courteous, AND even stayed late so my husband could see the all of the car(s) I was looking at. Tim helped me make an informed decision, showed me all of the "bells and whistles" on my new car and helped me with the sale of the car I already owned. On the finance side, Matt was informative, patient with me and the kids and took his time making sure I understood everything. I can honestly say that this was the best car buying experience I have ever had! Thank you Tim!!

regdk1

21 de jul. de 2014

Initially I contacted the dealership via Internet sales and Arthur Dee contacted me. He was prompt and professional and heading out on vacation. He referred me to Michael Savoie who was friendly, professional and attentive to my needs. In a matter of a few hours, I had traded in my 2008 Honda CRV and very excited to purchase my new Acura RDX. Overall a great experience with David McDavid and would recommend to my friends and family. Thanks for the great introduction to your dealership.

jojo7579

19 de jul. de 2014

Mark Belyavskiy has sold cars to my family over the last 10 years. He makes the purchasing process a pleasure and goes out of his way to make the best deal possible without a lot of negotiating. Once he finalizes a price it is the best he can do and I always felt it was a very fair deal. I will continue to buy Acura products as long as Mark is at this dealership.

kitchensink

16 de jul. de 2014

About 3 weeks ago I asked Tim Sechrest to keep his eyes out for a used Acura MDX with the color, body style of 2006 or earlier and low miles , I stared receiving emails alerts and Tim called me twice to tell me about 2 cars he thought we might like The 2nd car was the one and we bought it that day. Thank you Tim for your attention to detail and finding the car we wanted. Great customer friendliness from everyone.

karen.torsell

13 de jul. de 2014

Extremely friendly, professional, knowledgeable staff in the used car dept. Justin was a pleasure to work with and one of the best used car salesmen I have ever dealt with. The atmosphere is very relaxed and friendly and Justin never made us feel pressured to make a decision. Matt is financing worked hard to get us a great deal and was very knowledgeable about how to meet our needs. I don't think I have ever enjoyed myself buying a vehicle like I did at David McDavid.

jmliggit

7 de jul. de 2014

Had a pleasant, friendly and smooth first purchase experience at David McDavid Acura while helping my son w/financing his 2005 Acura RSX Type S. Highly recommend Eduard if you're in the market for a used Acura or any other car on their used lot.Thanks Eduard!

cjwhisler

7 de jul. de 2014

This was my first time to purchase from David McDavid dealership and the experience was a good one. Michael was very professional and pointed all the features on the car. We enjoyed working with him and would recommend him to anyone looking to purchase a car. The other personnel we met and worked with were also very professional and made the buying experience a good one.

Jim

3 de jul. de 2014

Your new Accelerated oil change program is fantastic. in and out in 35 minutes!

madokarn

23 de jun. de 2014

I had an 2010 Acura TL and was very pleased with it, but it was time for a new car. I had been thinking about leasing and going with a crerossover. I went into David McDavid Acura Plano In February to test drive a MDX and RDX. Both are really nice. I worked with Gabe who was extremely professional and worked hard to get me a great deal. It was not the right time though. I returned in June. Again,Gabe helped me. He answered all of my questions about leasing vs buying. He was never pushy and even went above and beyond to get me an even better deal than I hoped for. Whoever heard of that? This dealership was impressive to me with my first Acura. I am so pleased that I returned.

wdtiv

23 de jun. de 2014

The title should say it all--we just returned to Gabe Sotelo at David McDavid Acura for the 3rd time in 3 years to purchase a car. My husband has been so pleased with his 2011 TL, that when our daughter, a graduate student, needed to replace her car (Volkswagon) earlier this year, we encouraged her to look at the Acura line. She ended up purchasing a 2014 ILX and has been very happy with her new car. Earlier this month, we decided it was time to replace my car (Mercedes) and didn't even consider going anywhere else but to Gabe at David McDavid Acura. We ended up purchasing a certified pre-owned 2014 RLX and after a week of driving it, we couldn't be more pleased.Gabe is a true sales professional. He always listens to our wants and concerns, then seems to find the perfect car for us. He is very knowledgeable about the automobiles he sells and takes the time to be sure we are totally comfortable with the features and how everything works. Gabe always follows up with us after the sale to be sure all is well and that we have no questions or concerns. We cannot imagine purchasing a car from anyone else! Best of all, though, Gabe is truly one of the nicest people we have ever met and we consider him our friend.We have also been very impressed with David McDavid Acura as a dealership. Everyone we have come into contact with from the receptionist, to the business office to the service department has been professional, competent and very friendly. Again, we cannot imagine every buying a car anywhere else!

MuhammadImtiaz

19 de jun. de 2014

As title says Amir and Eduard are awesome sales persons and great folks to work with. I was looking for Acura MDX for 07 or 08 within a certain budget and found one online. Called and talked to eduard and got to dealership to check the car. Since Eduard was with another customer he introduced me with Amir. Turns out to be good experience to work with both of these guys. I told them that i know about MDX so you can save time by not telling me typical sale speech, they respected that and didnt say anything i didnt wanna hear. Some chips on paints were dealt with nicely even though the paint guy could have done it in less time that it actually took but its not Amir's or Eduard's fault. They were respectful of time and overall it was great experience, if i will ever have to buy another Acura or something they have, i will call them surely.

SumanMohanty

15 de jun. de 2014

Simply put, Harsh Patel and the team at David McDavid Acura were impressive to work with. As I came out of a collision with my previous car, they understood my requirements and were very patient as I negotiated my claim and eventually my Acura. Great team to work with. I had a great experience at my BWM dealership but they were even better! IMPRESSIVE!!!

DonnaRobert

9 de jun. de 2014

We just bought our first Acura and what a wonderful experience it was! Our salesperson was Dan Ulmer and he was fabulous. Not pushy, but quite informative. He spent a lot of time with us while we were making the decision and after we bought our car. The finance man (Giles) found us an exceptional loan. The sales manager was happy to do whatever it took to make our experience pleasant, including allowing us to take a car out to drive for several hours. It was a five star experience, start to finish.

Dixiemichelle7

8 de jun. de 2014

Tony was wonderful! Our experience was easy. Tony had answers for all our questions and Giles was great at helping us figure out our payment options. Overall, we are very please with Divid McDavid Acura!!

DonnaRobert

8 de jun. de 2014

We went in one afternoon to take a look at the Acuras. Dan went with us as we took the car on a short drive ... it was really nice! The general sales manager offered us the opportunity to take one out for several hours. Since my mechanic had told me to never buy a car without first riding in it for awhile (what's comfortable for 5 minutes may not be so much after one or two hours), I jumped at that chance. However, we said we'd come back at on another day to get the car. We came home. I researched prices. (I had already researched car quality - impeccable.) We got bids on interest rates from banks we had relationships with. And, a couple of days later, we returned to the dealership to drive the car.Dan got us a car that had a full tank of gas in it and told us to go have fun in it. We did! And, we were sold!Dan never pushed us to buy any specific car. He didn't try to push options on us that we didn't necessarily want or need. We got a price that the Internet said was a really good one. And Giles, the finance man, was able to get us a better interest rate than we could find for ourselves at banks we have used for years. When we picked up the car the next day, Dan spent a couple of hours going over everything with us (when did cars get so complicated???). He told us to go home, play with it, and then, if we still have questions, to come back and he'd spend more time with us.Thanks, Dan and David McDavid Acura! It was a wonderful experience!

ChadMcQuagge

7 de jun. de 2014

I found this dealership to bring me to purchasing my 2014 TSX. My parents had bought from Denis in the past and persuaded me to visit them. Denis was very helpful in setting up everything and the process went smoothly when purchasing my third TSX model. He showed me the service department, introduced me, and signed me up for my first appointment, which by the way is on them. Also, Matt from finance was very courteous and not in any form pushing things I did not need to purchase along with my new car. I have had some bad experience with purchasing Acura vehicles in the past from another dealership, but with David McDavid I did not. I will continue using David McDavid Acura in the near future when it comes time to purchase another vehicle, as so will my parents I'm sure.

KAK21

6 de jun. de 2014

Every time I go to this dealership I get EXCELLENT service. I won't buy or service anywhere BUT this group again in Dallas! GREAT staff!

abcdedgh8000

5 de jun. de 2014

I read the Cars.com reviews on the Acura dealerships in the DFW area and selected David McDavid Acura and one other Acura dealership. David McDavid Acura was my first choice of the two dealerships that I chose. So, I stopped into McDavids dealership and test drove a MDX, which Mark Belyavskiy assisted me with. Mark was very professional and courteous. In addition, he is a no-pressure type of guy and is very knowledgable about Acura vehicles, which was manifested by him walking me through all the features of the MDX. I also checked out the other Acura dealership, whose name I wont mention, and found them to be unprofessional and dishonest. The other dealership even offered me a significantly lower price on the MDX. However, I went with David McDavid because the car buying experience, for me, is not just about price. It is also about professionalism, courteousness, and integrity, which Mark and his team exhibited throughout my car buying experience.

Orlygolf

3 de jun. de 2014

I just have to say that i had a very enjoyable experience. I dealt exclusively with Harsh Patel for the sale and Matt Oravetz for financing. They were very friendly, knowledgeable and personable. Negotiations with Harsh was easy and i got a price i was very satisfied with. He also ensured the car was perfect for delivery and instructed me on the many tech features. Working with Matt was also very pleasant. He answered all my questions and worked leasing and buying options to see what suited my needs best. All in all i was extremely satisfied with the treatment i received and would definitely look to them for my future car needs.

okiehud

3 de jun. de 2014

This is the second time we have used Tim. Both times he has been incredibly friendly, helpful and accommodating. Will definitely use him for our next auto purchase!

stormyshoo

3 de jun. de 2014

We had a great experience with David Mcdavid Acura Plano! We had bought our last MDX there 7 years ago and the service department has been wonderful. We would only need to take our car in for it's normal check ups and had great service help. That's why we decided to go buy our next MDX there as well. Jaime was on top of every detail and question we had. He was personalble and helpful through the whole process. Matt who handled our finiancial service was wonderful as well. The over all team there is fantastic. We'd reccommend this sales team and dealership!

ddt001

3 de jun. de 2014

While searching for my low mileage Acura, I called David Mc David Acura to get a price comparison. I had a vehicle in mind at another dealership and wanted to make sure the deal I was going to get was fair. I spoke to Tim Sechrest over the phone and he quoted me a better price on a lower mileage Acura RDX. I was impressed with the way Tim handled himself during my call and I immediately made my way from Arlington to Plano where Tim met me and made me a great deal! He definitely made it worth my time and effort to come and see him! Great experience throughout the buying process. I will definitely be back for my next car and recommend this dealership to all my family and friends! Thanks Tim for making me one satisfied David Mc David Acura customer!

SissileeB

2 de jun. de 2014

The Service team at David McDavid Acura is always helpful, friendly and careful to ensure you understand each service or repair being recommended. The waiting area is comfortable but with routine maintenance, there is never much of a wait.

rragland59

30 de may. de 2014

experience was very good and i was happy. people were very friendly and knew their product. Fiance was very good. Bill Lyle was very courterious and I liked him a lot.

SBR

29 de may. de 2014

I worked with Eduard to find the perfect RDX, and he was most polite, pleasant, and effective at getting me what I wanted! Thanks, Eduard and everyone. I also enjoyed working with Giles on financing. Overall great experience at DMcD.

PepeG

28 de may. de 2014

I did not expect the kind of experience I had at McDavid Acura. I walked in to purchase a used vehicle, and far from the most expensive one on their lot. As a father of two, who is attempting to save for both retirement and college at the same time, I had a limited budget to work with. How lucky I was to walk into this store. From the moment I walked in, to when I completed my purchase, I was treated professionally and with a level of respect I did not anticipate. It would be easy to feel intimidated purchasing from a high end dealer without a huge budget to work with, and these guys were wonderful beyond my expectations. Eduard was the sales person I worked with, along with his mgr., Sam, and both Matt and Giles in the Business Office. I felt welcomed and appreciated, and at no time did it feel as if I was being taken advantage of.If I sound over the top, please allow me to elaborate. I have been in sales for almost sixteen years now, and all of my experience has involved working with dealers. Unfortunately, my experience at McDavid Acura is not common. I am used to suiting up for battle when stepping onto a dealership floor, and the McDavid team was wonderful departure from an all too sad norm. Thank you very much for such a great experience.

Marlane M

27 de may. de 2014

The service and ease of buying a car from this dealership kept me coming back. Drew helped make the buying experience, the sales pricing and introduction to the car easy and understandable. The wonderful financial help from Giles was fun, simple, and professional. When I go for service, they go out of their way to make whatever repair I need quickly and efficiently. Great dealership. And I love my 2014 MDX! The features and warranties are FIVE STAR!

rjh1125

26 de may. de 2014

This is the 2nd Acura we've purchased from David McDavid. Tim Sechrest was professional, listened to what my wife and I had to say and answered all our questions accurately and in a manner we could understand. He and the other people at the dealership made the sale easy and we definitely will recommend both Tim and the dealership.

ebco999

26 de may. de 2014

Eduard is the epithomy of what a sales person must be: knowledgable, courteous and easy going. He informed his sales manager we liked the Lexus but had other cars to see. Kelvin Bryant, Pre-owned Sales Manager, came over, introduced himself and asked if there was anything he could do to help on our decision. We said no. He said please come back any time and thanked us for the visit. Eduard and Kelvin's attitudes closed the deal. We went to another dealership down the street. What a difference. We drove right back and made an offer to Eduard which Kelvin accepted. No pressure works!!! Eduardo & Jimmie Faye Basurto

pstaubs

23 de may. de 2014

Arthur Dee was great to work with and our experience was great. Everyone at this dealership has been helpful and polite. We would buy from them again and will have our car serviced at this dealership.

jakcrum

22 de may. de 2014

Overall experience excellent. I felt like my used car was well serviced when it was traded in. Both the salesperson and business person were up front and honest. No game playing with price or sale. I appreciate that. I will recommend this dealership and Tim Sechrist

jcibmty12

16 de may. de 2014

They really surpassed all my expectations, from the beggining to the end... The Quality of the services was demonstrated trought the whole process and they really took care of me as if they concidered me a friend and not a buyer...Very pleased and happy to do business with people like that....

cviviano

16 de may. de 2014

Couldn't be more happy with the service provided by every one at David McDavid Acura, in particular Mike Savoie. This was my first car buying experience and Mike made the entire process as enjoyable as you could possibly imagine. From test drive to signing the dotted line, Mike was there to provide knowledge on any vehicle questions I had and I was able to find the car that was right for me. We talked family and football and it was like driving the car with a close friend in the front seat. I would highly recommend Mike Savoie to any one looking to purchase a new vehicle. Thanks again Mike and every one at David McDavid Acura!Chris Viviano

tduong107

14 de may. de 2014

We went looking for a new car 2 weeks before we were ready to purchase and Tim helped us with all the information from the start. We continued to email back and forth and he was patient with us. We finally decided to go in and purchase and not just Tim, but the entire staff made the experience wonderful. I will definitely be going back for future maintenance and will be recommending them to friends and family.

asrar842

10 de may. de 2014

Recently, I purchased a Honda 2010 model and I experienced an unfriendly attitude, misquoting and sloppy work. Before visiting the dealer, it was promised by one of the sales rep to be offered $1000 discount on the listed car price. When i later decided to purchase the car, they first were reluctant to give the promised $1000 discount but agreed to move forward after some persistence. However, they increase the car list price to couple of hundred dollars to offset the discount. After signing the deal, I noticed the list price and double checked it on their website. So, when i visited them back after 2 days to make the remaining payments, they backed out and said the list price was not there when I purchased the car. When I showed them the printout from their website with the market list price, they said there is no print date mentioned the paper. It was really an embarrassing situation as they were questioning the customer's intentions who are willing to purchase expensive cars from them. Later, the dealer rep started behaving arrogantly and threatened to call off the deal. However, another dealer rep came back and agreed to reduce the list price by half the difference. Later on, when we were signing the paperwork and doing the payment, they miscounted the cash and gave wrong receipt. I got multiple calls from them next day asking that money was short. When i double checked on my side, it was correct so I paid them back the difference. I also provided them the printout with date on it about the list price I shared with them. They said they will check with their IT department to see it did happened. I am still unsure if I will get the full discount on the listed price.

Asrar

10 de may. de 2014

Recently, I purchased a Honda 2010 model and I experienced an unfriendly attitude, misquoting and sloppy work. Before visiting the dealer, it was promised by one of the sales rep to be offered $1000 discount on the listed car price. When i later decided to purchase the car, they first were reluctant to give the promised $1000 discount but agreed to move forward after some persistence. However, they increase the car list price to couple of hundred dollars to offset the discount. After signing the deal, I noticed the list price and double checked it on their website. So, when i visited them back after 2 days to make the remaining payments, they backed out and said the list price was not there when I purchased the car. When I showed them the printout from their website with the market list price, they said there is no print date mentioned the paper. It was really an embarrassing situation as they were questioning the customer's intentions who are willing to purchase expensive cars from them. Later, the dealer rep started behaving arrogantly and threatened to call off the deal. However, another dealer rep came back and agreed to reduce the list price by half the difference. Later on, when we were signing the paperwork and doing the payment, they miscounted the cash and gave wrong receipt. I got multiple calls from them next day asking that money was short. When i double checked on my side, it was correct so I paid them back the difference. I also provided them the printout with date on it about the list price I shared with them. They said they will check with their IT department to see it did happened. I am still unsure if I will get the full discount on the listed price.

mxie1000

4 de may. de 2014

Gabriel helped us purchase our first Acura. We felt NO pressure to buy the car. Gabriel is a very good dealer because he is professional and provides good customer service. He allowed us to test drive a car and gave us much information about each car and how Acura is different from the competition. Overall, the process was smooth and relaxed. 5 stars out of 5!

barthcharity

3 de may. de 2014

My experience with this dealership was truly phenomenal! I NEVER felt pressured in any way. We filled out a quick questionnaire on the David McDavid website and received a prompt email from Harsh Patel later that day letting me know he would be happy to help in any way possible. It was a week later before I was able to go by the dealership and meet with Harsh. What really blew me away was how incredibly knowledgeable Harsh was about the MDX. It was obvious that he was proud of the MDX, it's quality and capabilities. We were at the dealership for 30 minutes tops! On the drive home my husband and I discussed how much we had learned about the MDX that we could have never known from just looking online. To be honest, I knew right then that this was the vehicle for us. We looked at other dealerships and types of SUVs and we kept coming back to the Acura MDX. Harsh called me a couple of days later and we set up an appointment to see the car again, an hour and a half later we left owning our new MDX! I LOVE it!! Matt Oravetz led us through the paperwork with ease. It was a relatively quick process and he made it painless. I cannot recommend this dealership enough. They are professional, sincere and above all it was a NO pressure zone!

Capaschel

29 de abr. de 2014

Sold us two cars in one day! He was professional, knowledgeable and easy to work with! We will be back in a few years for sure!!

HappyRDXOwner

29 de abr. de 2014

Buying my new RDX from David McDavid was as pleasant a car buying experience as you could expect. Everyone (sales staff, finance manager, service manager) were all knowledgeable, helpful, courteous and efficient. No high pressure sales tactics. Just helpful sales people helping me get the new vehicle that I wanted. My car wasn't in stock on the day I came to purchase it. But they checked and found that the car was due in on an upcoming delivery. Very helpful. I was willing to wait a few days to get the very car I wanted (model, color, packages, options). There was no arm-twisting to persuade me against my preferred choice, just helpful people making sure I got what I wanted. I would highly recommend buying (or leasing) your next car from David McDavid in Plano.

cleecole

25 de abr. de 2014

I was very impressed with the customer service I received at this dealership. Tony was extremely helpful and went the extra mile to make sure that everything was taken care of. I feel comfortable knowing that if I should need anything in the future, they would jump to make sure I was accommodated in the best manner possible. I have now purchased 3 vehicles from them and they were very competitive.Kudos to the USED CAR group.

chellia

25 de abr. de 2014

My experience with David MdDavid Acura was excellent. My salesman and the complete staff could have not been more helpful. Everyone was friendly, courteous, knowledgeable and absolutely no pressure.

Roxi

25 de abr. de 2014

I had the best experience at David McDaniel Auto. Daniel (Dan) Ulner was a joy to work with. As a USAF vet , I value honesty and integrity and I appreciated those qualities in my experience with him. He wasn't pushy, I didn't feel like he was trying to pull wool over my eyes, from the beginning we were very straight forward with each other and he was very helpful. He answered all my questions and entertained any uncertainty I had. I highly recommend this dealership. Everyone was pleasant and treated me with respect.

flawless45

24 de abr. de 2014

Thank you to Tim Sechrest in the pre-owned department I was able to get the exact car I was looking for at a great price I was willing to pay. I have purchased many cars in the past and this was truly one of the best and smoothest experiences I have had. I would highly recommend David McDavid Acura Plano for you new and/or used car needs. Thanks for your Help Tim!

srgass

24 de abr. de 2014

We just purchased our 13th Acura from this dealership since our initial new car purchase in 2001. From the initial test drive, price negotiation, financing discussion, new car delivery, service maintenance, and follow-on customer service either proactively or reactively, our experience has consistently been outstanding! We will certainly continue to return when we decide to purchase another vehicle for our household. We have made referrals to David McDavid Acura of Plano to others and would not hesitate to continue to do so. Bravo to their team for such a track record of success with us! And "thank you"!

lisabreaux

22 de abr. de 2014

I would highly recommend David McDavid Acura of Plano. Tony Vester was very friendly while managing 5 customers in total while I was there. He always made sure that I knew that I was a high priority to him as it was getting very late in the evening. He made sure that I was given time to come back to the dealership the next day to walk through the features of my new car. The experience was easy and without pressure.

slwester

21 de abr. de 2014

I am 68 years old and as you may expect I have experienced many dealerships. By far, David McDavid Acura of Plano is the best I have ever experienced. Everyone I dealt with was professional. What I really appreciated most of all was that everyone told me the truth. I dealt with Amir, Sam, Calvin and Giles. I have already recommended this dealership.

chelsealynne13

7 de abr. de 2014

I bought a pre-owned Acura from David McDavid and had a wonderful experience! Tony was friendly and very knowledgeable. The whole thing was easy and fun (if you can believe it). Even Salim, in the business department was great to work with - very funny guy! I would recommend this dealership to everyone!

mixayum

6 de abr. de 2014

Meeting with Mark was a pleasure. He has a 'no pressure' demeanor and was very cordial the entire time. I had already done my research before coming to their dealership so I had expectations. The other dealerships in the Dallas Ft Worth area where frankly embarrassing. Nothing compared to David McDavid. Mark and his team are very knowledgeable and of course want to close the deal. But they want to work with you and not against you. I could tell they take pride in their costumer relationships. Very important to me as a consumer. Highly recommended.

afinerdetail

4 de abr. de 2014

I would describe my experience as 'exceptional'. I recently purchased a Black 2002 Honda Accord EX from Amir. I had been looking for a clean, well-maintained Accord for my son for over a month. I could not find one to my liking until I went to David McDavid Acura. I sent up an appointment for a test drive, made an offer, put down a deposit and closed the deal! Amir, Sam and Kelvin's customer service and professionalism made every part of the process seamless. Many thanks for taking care of me...and my 16 year old son!

lisajan19

2 de abr. de 2014

I would just like to say that my experience working with John Vakili was wonderful! I feel he went out of his way to make me feel comfortable throughout the sales process, and was prompt in answering all of my questions and returning my calls. I was treated with professionalism and courtesy. He was also very patient with me in going over all of the amazing features of my new ILX! Go see John!!

jematti

2 de abr. de 2014

I had the most pleasurable new car buying experience in the negotiation of the MDX price, expansive inventory to select from, trade-in value for my vehicle, completion of paper work and delivery of the vehicle. Everyone was very easy to deal with and helpful through the whole process. I have been buying new cars for 36 years and this was by far my best experience. Also, I looked at a lot of luxury vehicles and the Acura MDX is by far the best value for a high quality vehicle!

YanceTX

1 de abr. de 2014

Over the past 15-20 years, we have purchased 5 cars with this dealership. We have primarily worked with Tim Seacrest, Internet Manager. We have always had a positive experience and felt like we were treated fairly and respectfully. Tim does not use the outdated "heavy pressure" approach to making sales. Instead, he listens closely to what we want in a new vehicle, what features are important to us, what features/extras are not important, and what budget parameters we were trying to stay within. From there, Tim has always done the work to find a car that matches our wants and needs + is within our budget. Once the sale is made, his follow up is timely and sincere. We will continue to rely on David McDavid Acura in general and Tim Seacrest specifically for our replacement vehicle needs.

GHASSEM

31 de mar. de 2014

Mr.John VAKILI WAS PROFESIONAL AND GREAT TO WORK WITH I WILL BE BACK IN THE NEAR FUTURE TO PURCHASE.THANKS I WILL CONTACT MR.VAKILI DIRECT.

dalemitchell

28 de mar. de 2014

Everyone that I interacted with at David McDavid Acura in Plano was very professional, knowledgeable, friendly, and responsive.They made the buying experience easy and enjoyable, with no hassles or pressure. My sales representative, Harsh, was great!!

granjeet123

28 de mar. de 2014

excellent experience overall. it has been great working with Denis. He is a great guy and the dealership is the best. I boughy both my new Acuras here.

lynn1403

22 de mar. de 2014

I was very impressed with the sales person at David McDavid Acura. I didn't feel like it was high pressure. Wonderful experience, would highly recommend to family and friends.

WTBatTerrellTX

18 de mar. de 2014

We had found a clean looking 2007 RDX on the internet and drove from Terrell to Plano to check it out as our 1st stop on a car shopping Saturday. It was just as it appeared online, very clean! Our experience was great with minimal pressure, unlike most dealers. Tim Sechrest took great care of us, it was apparent he has been in the business of selling Acura's for a while. This ended up being the 1st and last stop of the day as we drove our RDX home about 2 hours after stepping onto the lot! We would highly recommend David McDavid Acura to others!!!

tlshade

14 de mar. de 2014

I came into the dealership on Friday morning to look at an Acura I saw online. Tim came out and greeted my wife and I. He was helpful and freindly. We test drove the car and made a deal in a quick manner. He went above and beyond to make my experience easy and pleasant. Matt helped us with the loan and paper work. In just a few hours we had the car we liked. I would recomend this dealership to my friends.

bdham

12 de mar. de 2014

Great Place to bring your Acura in for service! Went in for an oil change, and was also given an AMAZING free hand car wash, I really enjoyed doing business with this company and will be returning for my next service.

shalondamornes

11 de mar. de 2014

After looking for a Nissan Murano for the past 3 days I found one at David McDavid Acura of Plano dealership and Tony Vestor was my salesman with excellent customer services. He was very patient and honest with me as a customer. Tony was very helpful when I called David McDavid dealership to see if the 2006 Nissan Murano was available. My experience with David McDavid Acura of Plano was one of my most satisfying buying experiences. It was unique because, they were very Professional, Responsive, and Flexible as a company. Tony Vestor assisted me in developing a true appreciation of the value of the car I ultimately acquired. Again, dealing with Tony instilled a confidence in the quality of my investment, with David McDavid Acura of Plano. Again thank you very much for your outstanding customer services. Shalonda.

ASinha

10 de mar. de 2014

I bought my TL from David McDavid 8 years ago and wanted badly to be a repeat customer for my MDX purchase. Unfortunately, Denis did everything he could to make sure that didn't happen. He would not give me straight answers - on pricing, availability, etc. He also outright lied to me by telling me Acura is not producing any more 2014 MDX models (because I wanted a car he didn't have in inventory) and that they are shifting everything to 2015 models - those aren't even available for pre-order!! He wanted me to have other dealers in the area do all the hard work and just come back to him and tell him what price I received so he could try to match it without him having to lift a finger to earn my business. He mistakenly thought that since I live in the Plano/Allen area, I would not want to drive to Arlington, Dallas or Ft. Worth to buy a car. Well, he was wrong. Price is obviously very important in making such a purchase decision, but I like to do business with people I like and I feel I can trust. Denis lost my business as a result. He really personifies the "car salesman" stereotype. Did I mention we were buying 2 MDXs as my friend and I were both in the market? So, he lost two sales. We bought our cars this weekend from a competitor and were extremely happy with the whole experience.

Tdw5736

10 de mar. de 2014

As always I enjoy my time at the dealership and the play room. They manage to get my car out in the time specified. Great!

taylorgrandpa

9 de mar. de 2014

Last year about this time, my wife and I discussed replacing her '98 Honda Accord. We had decided to get another Honda. My wife wanted to get a CRV. I wanted her to have something nicer and suggested considering an RDX. We've been in Plano 34 years and knew David McDavid was a long established dealer so I emailed them some time in October. Gabe Sotelo began an email correspondence with me and after about a month, I stopped by to meet him. He was quite busy with customers and after a warm welcome to his dealership, asked if he could get someone to help me until he finished with his customer. He introduced me to Art Lee. After Art talked to me about the RDX and showed me a couple of them, we started talking about home improvement projects which is a passion of mine. When we concluded, I told Art we weren't in a hurry and that it would likely be February or so before we would move forward with a purchase. He offered me his card and told me to stop by any time with questions and pointed out his quiet office in the corner of the dealership. When I got home, I told my wife we didn't need to look any further for a dealership. I related our conversations and told her how much I enjoyed discussing our remodeling interests. Once ready to get serious, I suggested we consider the MDX. It had numerous features not found in the RDX. We went to see Art on Saturday, March 1st, drove an MDX, and we were sold. They didn't have the exact model we wanted so Art checked the incoming inventory and found our car due to arrive in a few days. He explained all the options thoroughly and never steered us toward anything but rather gave us his opinions about certain features. We really appreciated his candor as well as his knowledge of the products. He called me when the car didn't arrive on the day expected and told me he'd let me know as soon as it arrived, which he did. They completed the dealer options a day quicker than promised and on the following Friday, we met Salim Pirbhai, the business manager. My wife and I had spoken to Salim about extended warranties as well as financing. He had emailed information regarding the service contracts and he answered some questions over the phone and helped me navigate the specifics of the warranties. As with Art, we felt very comfortable with Salim. He answered our questions and explained the various options available to us without ever making us feel any pressure to purchase additional coverage. I discovered that Salim and I shared a mutual interest in the home furnishings arena. I've worked in the industry my entire career and he and his brother have also worked in that industry. Once he completed his part of the transaction, we were turned back over to Art to introduce us to our new MDX. He patiently and thoroughly showed us the numerous, hi-tech features on this car. He also introduced us to the service staff who greeted us warmly and welcomed us to be a part of their family. That's the way they made us feel. Overall, this was the best experience we've ever enjoyed in a new car purchase. I will encourage anyone and everyone to come see Art and his team.

kmorosoli

6 de mar. de 2014

Really professional and knowledgeable staff. Great overall experience to a "not so fun" task of buying a new car! Would definitely recommend this dealership to others.

Hoolooboo

3 de mar. de 2014

We knew what we were looking for when we came in and everyone was very helpful, answering questions but not pushing the sale. We are very happy with our new MDX.

rlh

3 de mar. de 2014

The overall experience was excellent. There was no high pressure. Professional employees who were extremely knowledgeable about the vehicles.

cgmedi8r

27 de feb. de 2014

We bought two cars from David McDavid Acura back in 2006. Both cars have been great. I recently took my MDX in for a dash light issue and it was the seat belt and it was repaired under warranty but they did a full diagnostic and saw other issues with the vehicle. It is a 2002 so I've decided to buy a another one. I was not pressured to get all of the other repairs done and was given a loaner which gave me the opportunity to test drive the next vehicle I have in mind to purchase. Bob Johnson is the best service rep at David McDavid. He's been our rep since we purchased the vehicles.

STP

27 de feb. de 2014

Recently purchased a new RDX - great experience. All staff involved were very helpful - did not feel like it was a pressure sale. Provided me with the information that I needed to make a decision. I would highly recommend David McDavid - I traded in a 2007 RDX and have utilized their service department and have always been pleased with the service. That played a big part in making the decision to buy another RDX.

reggiemiller

19 de feb. de 2014

I think I have one of the best advisor there is at this dealership. Mrs. Miller always get back to me when she says she will. My vehicle is always taken care of the first time. I think she honestly care about her customers.

jsarmitage

17 de feb. de 2014

Nathan Koelemay is the best service writer. A consummate professional, he's honest, patient, kind and technically proficient. I enjoy having my car serviced here.

gwenythr

14 de feb. de 2014

We had a very good experience with Salim Pirbhai and David McDavid Acura. He helped us decide which loan and warranty were right for our budget and was a pleasure to deal with. We're very happy with our Honda Pilot.

RobertGooby

11 de feb. de 2014

This service department is competent, friendly, fair priced and honest. They never ask me to do something I don't need. I bought my second Acura here because of the service department and there is a closer dealer I could have used. I have been a customer here since 2003.

crcook52

4 de feb. de 2014

Very positive experience with this dealership. I interacted most with my sales person, Harsh Patel, but also had ineractions with the general sales manager, new car sales manager, and a sales team leader (Gabriel Sotelo). All were professional and demonstrated excellent product knowledge of their Acuras...and their competitors vehicles. Harsh Patel is technical, professional and very attentive. I have actually enjoyed this experience more than I expected.Rick Cook

Charlieray

3 de feb. de 2014

On our way to Plano for Dr. Appointment and thought we would take a chance to see if we could get our Acura into the shop to find out why the "Tighten Fuel Cap" message keeps popping up. Other shops said they couldn't duplicate the error, therefore didn't know what to do.Made appointment with Carl and knowing our schedule was tight,he had a loaner ready when we arrived. We returned later that day made the swap and was on our way in a short time. EVERYONE there was super friendly, helpful, and low pressure.

Mike

3 de feb. de 2014

I have been a customer of David McDavid Accura since 1995. I have always received courteous and competent treatment by their sales staff and service department. In fact, the confidence I have in the dealership was the deciding factor in my choosing Accura when I bought my second TL 18 months ago.

Deb

31 de ene. de 2014

Denis was great to work with and very helpful especially explaining the Tech features. He went out of his way to make this an easy purchase. The business manager, Giles, explained the the options that worked best for me in the financing and everyone was professional and friendly. I'm really excited about my Acura RDX. DB

yap2528

25 de ene. de 2014

Very helpful sales consultant. Easy purchase experience. Very please with the service provided. I would strongly recommend Harsh Patel as a sales consultant for your next Acura purchase.

VWguyBruce

23 de ene. de 2014

Fantastic dealership experience! Tim Sechrest was an exceptional salesman to work with. Test drive was a breeze, negotiation on price was straight forward and all with zero pressure to buy. I wouldn't hesitate at all to recommend Tim to any of my family or friends. Thanks Tim!

gprabu

21 de ene. de 2014

I gone with Davif McDavid because of Costco Auto Program. I think Costco gone with David McDavid for a good reason.Nick and Ankur are nice to work with. Finished the deal within 30 minutes. They even deliver the car to my home. Excellent people, Will recommend them to my friends.

slaleh

21 de ene. de 2014

Mr. John Vakili was very polite and helpful in all .He was very knowledgeable and professional.I will defiantly recommend to friends.Thanks again John.Sabah & azita Laleh

wdtiv

18 de ene. de 2014

Our family just purchased our second Acura from Gave Sotelo at David McDavid Acura in Plano, Texas. We couldn't be more pleased with the professionalism of Gabe and the way our sale was handled. Gabe is friendly without being pushy, knows his product well, and listens to his customer. In addition, Gabe is a truly nice person. This dealership and its staff from reception to sales to finance to service truly excels in great customer service. We cannot imagine ever buying another car anywhere else in the Dallas metro area!

andreaspivey

15 de ene. de 2014

Charlie runs a great dealership that feels like family. Matt was awesome to work with again and Tobias was a great addition to our process and this dealership. I am an Acura family member for life!

Stacey

14 de ene. de 2014

Our mdx had 113000 miles and needed some fixes. David mcdavid service rep Carl was excellent at helping me make choices of what to repair now and later.

julianl

13 de ene. de 2014

I was appreciative that the dealer worked with my budget on a car that fit. They showed me a more expensive model initially, but were practical after I said that the cost was beyond what I wanted. Both Tony Vester and his manager were able to offer a reasonable discount on the 2013 TL that I chose. The extended warranty was not too much more.

michaelrgiese

8 de ene. de 2014

I was specifically looking for a 2011 Acura TSX and after visiting a few other dealerships I was a little frustrated. This was my first experience going through a dealership to purchase a vehicle and I was a little anxious about it. Tim was professional and friendly as could be and made me, as well as my parents who accompanied me, extremely comfortable. He made the entire process painless and I would highly recommend him, as well as David McDavid Acura, to my friends and family.

jeraldcantrell

7 de ene. de 2014

The sales manager was responsive and careful to live up to an earlier commitment. The sales person was knowledgeable in demonstrating the car and easy and careful to deal with in the buying process. There was some delay in getting to the finance office but that may be a testament to the success of the agency on that day.On return, Matt (in finance) was very pleasant, competent and helpful to work with.The car was ready when promised and full of gas. Overall a good buying experience.

Arnold from Plano

6 de ene. de 2014

I am a repeat customer of this dealer so I knew what to expect and was not disappointed. My salesman Gabriel Sotelo answered all my questions completely. I liked the personal but professional process of the dealership and found the exact vehicle I was looking without any pressure. I had originally intended to shop around but did not see any point in wasting my time.

NewAcuraOwner

3 de ene. de 2014

John Vakili (Sales Consultant) provided us with all the information we needed to make our buying decision. He was very patient and did not pressure us in forcing the decision. The finance department (Salim) was also very helpful in helping us decide the right options to purchase for the warranty of the vehicle.

stephenfitzgerald72

30 de dic. de 2013

How often can you say you went to a car dealership and had a great expereince? Well, I've picked up 5 cars from these guys in the past 4 years and each experience gets better and better. This has to be the best dealership in the nation. These guys sell cars AND I trust them. What else can you say? Well, they also work around hectic schedules and give you the best price. Charlie Sokolash should be part of the ABG corporate team. This guy is the best "guy in the glass box." Thanks again eveyone at David McDavid Acura in Plano, TX.

F100JetJock

26 de dic. de 2013

Bob Johnson and mechanics reviewed my 2000TL and discovered several needed repairs in addition to the transmission. Wanting to keep the car, which is a joy to drive, I elected to complete all needed repairs. Everything was quickly accomplished, and the car seems fine. Rare to find quality-ability in most places today. (Original price quote was not adequate for the repairs, but dealership stuck by original quote)

LaBruciaPippins

19 de dic. de 2013

Denis was very helpful and worked well with me with the pricing of my new vehicle. He was always available to answer my questions and was always asking if I was getting what I needed. This experience was stress free and very easy!! I would definitely recommend this dealership to my family and friends!

StephenShelton

17 de dic. de 2013

Great experience! Very down to earth and relaxing environment. Great price and even better extended warranties to offer! I would definitely recommend paying them a visit if you're in the market for a vehicle.

Jbgiles

17 de dic. de 2013

I have bought 4 cars at David McDavid Avura of Plano and each time have been treated professionally and not talked down to because I am a single woman. The sales staff works extremely hard at making the car buying process as painless as possible. They try to get the paperwork done quickly and thanks to Giles Wilson, this is always an informative and pleasant process. I highly recommend this dealership to everyone I know.

ajbyloff

14 de dic. de 2013

Buying a new car can be very stressful and I was not looking forward to it. I had done some research and planned to visit three dealerships. McDavid Acura was the first. I went there first mainly because I had read about their excellent customer service. Based on my experience that day it is true. My salesman, Mark, was wonderful. He was friendly with no pressure and no game playing. Very strait forward. After the test drive I knew that I wanted the Acura. It's a great car and Mark's demeanor put me at ease. i was comfortable enough to make a decision that day. Never went to the other dealerships.

sherrymac

14 de dic. de 2013

The service department at this dealership is always superb. Every employee is friendly, helpful, and courteous. Nathan is an outstanding service advisor with attention to promptness and detail. The other service advisors, who I have only had a few encounters with, also are outstanding. Ken, service manager, is excellent and has been there several years. Very knowledgable, problem-solver, and expects his staff to have the same high expectations. Customer Service is #1 at Acura of Plano!

Happy

14 de dic. de 2013

Great service, very courteous, no pushy salesmen in service dept. When I am ready, I will replace my current car with yet another Acura from this establishment, that's for sure. Like I said, I drive a long way to get my oil change there. They

LibbyOliver

13 de dic. de 2013

I was looking for a crossover SUV to replace my Nissan Armada. I had purchased an Integra from this dealership about 22 years and loved that car! We ended up purchasing a new 2014 MDX Advance. I LOVE it! On my first visit shopping for the MDX, I met my salesman, Harsh Patel. I truly enjoyed working with him. I am someone who tends to do lots of research before shopping for a car, so I am sometimes frustrated that I know more than the sales person. This was not the case with Harsh. The MDX is packed with technology and he was able to explain everything about the car and it's features. He made me feel comfortable about asking questions about the vehicle and spent lots of time going over features without making me feel any pressure to make a decision about purchasing. Honestly, everyone we worked with at the dealership made us feel at home and part of the "Acura family".

bestrong

11 de dic. de 2013

Arthur Dee was extremely helpful in all pohases of this transaction. This is the second time we have leased an Acura through Arthur, and that reflects our great satisfaction with Arthur and with Acura.

petia

10 de dic. de 2013

We were in the market for a new SUV to replace our Lexus 300. We considered the new Lexus 350, Infiniti QX60 and Acura MDX. Ultimately ended up choosing the Acura not only because of its superior features, but to a great extend due to the excellent service we received at David McDavid Acura. The sales person, Harsh Patel, was very knowledgeable about the vehicle, he took the time to explain each feature and was able to answer all our questions right on the spot. Honestly, he was the main reason we decided to go with the Acura. I would also like to touch on the overall sales experience. I know most people, just like me, dread the car buying experience. I can't stand the "Dog and pony show". I was very relieved that none of that happened at David McDavid. The experience was very pleasant and there was no "show", which is yet another reason we chose that dealership.I whole-heartedly give the dealership a perfect score and strongly recommend it to anyone.

kwatters

3 de dic. de 2013

Went to check out a 2014 DMX via the Costco program - Harsh Patel was the salesman who helped me and he was wonderful! Very knowledgeable about the car itself and also about how it compared to other vehicles in the same class. It ranks as my best car buying experience ever - friendly, factual and not pushy! Highly recommend!

user5566resu

1 de dic. de 2013

Tobias was awesome. Our buying experience was easy straightforward and fun. We will be Acura customers for life if future experiences live up to our buying experience. Thanks Tobias!

Micki

29 de nov. de 2013

The personel at your service department are amazing. Bob Wennerstrom truly cares about me and the well being of my car. I have been a service customer for over ten years and will not take my vehicles anywhere else for service. This service department is #1 in my book!!

sujaygk

28 de nov. de 2013

Jason was excellent. Very cordial and helpful. Explained every single detail done to my car, that too very patiently. He is one of the best reps I've worked with.

joelrspencer

26 de nov. de 2013

I don't write reviews very often, but I wanted to this time because I highly recommend McDavid Acura. I had a great experience working with Gabe Sotelo and Matt Oravetz. Both Gabe and Matt were incredibly professional, friendly, responsive, and helpful in guiding me through the process of buying my new Acura TSX. Even since buying my car, Gabe has been so great in helping me with any questions about my new vehicle. If you're thinking about buying a new car, I highly recommend giving Gabe a call.

ansleyl

21 de nov. de 2013

Tim Sechrest and Giles Wilson were absolutely wonderful! I could not be happier with my experience and purchase at David McDavid Acura. These two made my visit extremely enjoyable and painless. They are awesome!

b2uttl

19 de nov. de 2013

From the moment I walked into the dealership, Tabias Jackson was a pleasure to work with. Tabias was extremely helpful, knowledgable, and fun to work with. He followed up with me multiple times, without being overbearing. I looked at several other types of cars and visited several other dealerships. Hands down, my experience at David McDavid far outshined the others. I would highly recommend Tabias, Ankur, and the David McDavid dealership. It was a great experience! I love my new MDX!

jinmenghoieeeorg

17 de nov. de 2013

I proposed a price to Mr. Ankur Javia, who said yes in a follow-up call within five minutes, on the condition of financing my purchase, which I happily accepted. So It took me less than 10 minutes to reach a deal of buying a new luxury SUV.Once we came to the dealership premise, Mr. Denis Joseph showed abundant professionalism and patience. He showed us the cars of the model we had negotiated for. He explained to us in detail the features of the car we picked and how to use them. He went on with us to a test drive, encouraging us to try different modes of operation. He offered us the various upgrades available to us without unduly pushing us to buy them. He helped pair our cell phones to the car, even though the time was already 9:30 pm, 30 minutes past their scheduled close of the day. He looked and acted even cooler in person then in photo.Before we left, Denis also brought out his director to greet us.My wife and I have already mentioned our happy story with these gentlemen to a few of our friends over this weekend.

itsmejustin25

16 de nov. de 2013

My experience with Denis purchasing my car was pain fee and flawless. Both he and the finance managers really helped me understand what was going on and explained everything about the car. Denis was very helpful and friendly.

PradiptaSaha

15 de nov. de 2013

After visiting so many other Acura Dealers (DFW Surrounding) ,my experience in David MacDavid was completely different Over all car price they quoted almost slimier like others but real difference was the service. I will highly recommend David MacDavid. Thanks to Harsh and Ankur .... they made my buying new experience much better.

americanski

15 de nov. de 2013

very good experience . Tim was very polite and knowledgeable. Giles was also very friendly and knew exactly what to do and made the experience very good. Professional, responsive and got things done for us. Much better than other dealerships I have had to deal with.

TXBen

14 de nov. de 2013

The people at McDavid Acura were very friendly and helpful. My repairs were completed in a timely fashion. Bob Johnson, my service writer, was great! He went the extra mile to make sure that my experience was first class!

senile67

12 de nov. de 2013

I had been to 2 other Acura dealerships including the one my previous ACURA was leased from(Vandergriff). My lease was nearing its end and was looking for my replacement car. I was not impressed with the sincerity of the 1st dealer (where my current car was leased) and felt I was being "High Balled" when I went to the second one - even asking me to pay last 3 payments + $1300.00 which they said I was in the hole (again it was leased) (Goodson). TJ was not pushy, respected my concerns/timing and didn't pressure me into anything. In negotiating a price, as any dealership does, they were coming in high to what I wanted to pay, but ended up being with in dollars of the amount.Felt very well treated by all that i worked with.The "waiting" to close the deal and the detailing of the new car was the longest, but not any longer than normal-or other cars i have purchased/leased.

rsmca92688

9 de nov. de 2013

Many thanks to Gabe Sotelo and all of those at David McDavid Acura who helped us get the new car we really wanted - the Acura MDX. my wife and I have had our MDX for two weeks and it is everything Gabe said it would be. From our first contact (internet) with David McDavid, to our first test drive and through many subsequent follow up calls Gabe provided in depth product knowledge and great patience as we worked through our decision. He also went over and above to get us the deal we needed to have. The car was delivered as promised, Matt walked us through the paperwork, and we got an excellent final overview from Gabe before we left with our new MDX. Over the first two weeks of ownership the follow through by Gabe has been outstanding. We certainly feel that the team at David McDavid is going over and above to make sure that we are completely satisfied with our new purchase ... and we are. When I need my next car I am going straight to Gabe Sotelo and David McDavid in Plano.

teresatx

8 de nov. de 2013

Drew Jones took great care of us when we leased our new Acura TSX. Best and lowest-pressure car dealership experience we've ever had! We love David McDavid Acura!

Jan

7 de nov. de 2013

Drew Jones was very helpful and knowledgeable when I went to David McDavid Acura in Plano to look at the Acura ILX. I had already looked at several other cars and had saved Acura for last. It wasn't my intention to buy a car that same day, but the process was so streamlined and comfortable I had no qualms about buying the car that day. They had exactly what I wanted!

Garri

4 de nov. de 2013

Over the past 15 or so years, I've had several Acrua vehicles and one Honda. I appreciate the looks, reliability, and features...but that's not what keeps me coming back to David McDavid Acura in Plano. It's the quality of service and care that goes into everything from the initial selection and paperwork, through the professional car service maintainces, and all the way to turning each vehicle in for another.We all know there are choices as to where to buy or lease our vehicles. This shop is hands-down the best.

EvanGodwin

29 de oct. de 2013

Had a great experience with David McDavid Acura when I went in to purchase a CPO vehicle. The sales staff was attentive, fast and was able to get in me, out and on with life in a reasonable amount of time considering the purchase. They were able to finance me quickly and wasted no time getting me in the car I was wanting. I would definitely recommend them.

gnatsmomtx

29 de oct. de 2013

My husband and I were people that avoided car dealerships at all costs until we were referred to David McDavid Acura (by my parents, long-time DMD customers). We have owned seven Acuras, the last three of which we have bought through DMD over the last 7 years. From being personally welcomed by General Manager Charlie Sokolash to no-nonsense negotiations with Drew Jones to hassle-free financing paperwork with Matt Oravetz, every interaction we have had with DMD has been a delight. The service department is also outstanding - regular maintenance is easy to schedule and always completed on time. If you are in the market for an Acura, you will be doing yourself a disservice if you go anywhere else.

64goldfish

27 de oct. de 2013

We had the best car buying experience ever!!! There was no pressure , yet very honest and helpful in making our decision . We would definitely buy there again !!!! Thank you Ron

curtis1644

22 de oct. de 2013

Always a pleasure working with David McDavid Acura (Plano). Between my husband and I we have owned/leased 7 Acura's in the past ... 15 years - the last 2 with Gabe Sotelo. From the sales, service and business side of David McDavid Plano we have experienced nothing but exceptional service and professionalism.

KristinVW68

21 de oct. de 2013

Carl Dehls is the most knowledgable and professional service associate with whom I have ever dealt. He knows my car, a 2013 Acura TL, inside and out. When I call for a service appointment for my Acura, I specifically ask for Carl, because he always "goes the the extra mile" for me and for my husband, Seth. Seth and I have both had the pleasure of working with Carl independently, and we are both immeasurably impressed with Carl. Carl's technical knowledge, positive attitude, attention to deal, persistence at resolving all questions and concerns is unsurpassed. Carl's kindness is also hard to beat. He clearly cares about his customers and their Acuras. It is a pleasure to work with Carl Dehls. His customers and David McDavid Acura are fortunate to have him!Kristin Van Winkle

smfpe

20 de oct. de 2013

Drew Jones met us in the lot and listened. We wanted no games, just the best price and the vehicle we had already decided to buy. He answered our questions and within minutes had his best price. We went to Goodson and Mac Churchill to compare. Delta was +$2,100 and +$521. Drew's price from the get-go was the best we would see. Salim closed the deal with the 1.9% / 60 months / zero down paperwork and we were on our way. Refreshing.

Pauleysoli

16 de oct. de 2013

Jordan Miller is incredible professional and proficient. She has extensive knowledge of the Acura brand and specifically the repair and maintenance nuances of my Acura TL . She has my highest recommendation.

Zhe2000

14 de oct. de 2013

I bought a new RDX from this dealership. Their sales people are very friendly and the most impressive thing to me is that I didn't feel the buying pressure that most dealership will do to you. Overall my entire purchasing process was very smooth.

KimHenry

10 de oct. de 2013

Extremely Happy with the professionalism that Tim Sechrest showed during our time working with him. My husband and I were looking to purchase a Lexus IS and how lucky we were to decide to visit David McDavid Acura Plano. From the time we walked in the door til the time I drove off the lot in my Lexus was the absolute best experience I've had with a Dealership. From the very beginning Tim let me know that he was on my side and I could tell that he meant it. I will definitely be suggesting family and friends to go see Tim. Thanks SO Much Tim! Kim Henry

Abdulwahid Pulao

10 de oct. de 2013

Work on my car was excellent overall. It did not take long time to complete the work. DC Comport was very polite, and upfront in suggesting the repair. I'll give him 99.99 out of 100.

Dee1234

7 de oct. de 2013

Extremely professional, friendly and courteous service on both trips to the dealership. No pressure, only helpful information and conversations. Price off of sticker and trade in value was excellent.

BT

5 de oct. de 2013

This was my first visit to David McDavid Acura in Plano and the service was FIRST CLASS! I purchased my vehicle from another dealer in DFW and had most of my service completed at a second dealer. My experience at David McDavid (third Acura Dealer experience) was exceptional with follow up phone calls, thorough explanations of my repairs, and Jordan Miller was always readily available for any question and always had an answer. She had great product knowledge and backed it up with extreme professionalism! This dealership is close to my office and will be the destination I will always go for service! Jordan is a very special employee who is a valuable Ambassador At Large for David McDavid Acura! I rarely take the time to write reviews, but Jordan's extra efforts of providing superior customer service absolutely warrant the opportunity to rant and rave about my experience and highly recommend David McDavid Acura!

jetxlr8r

3 de oct. de 2013

I first contacted Tim via e-mail about a 2012 Acura TL. Once we got close on a price, I had him call me. We reached an agreement and worked out all the details. He did everything he said he would and the car was inside and spit-shined when I arrived. I landed at Love Field at noon, Tim picked me up and drove me to the dealership. After a quick inspection and test drive, we took care of all the paperwork. At 2:15 I pulled off the lot headed back to Alabama. It was a 10 hour drive and a long day but well worth the trip to get the exact car we wanted. The car was just as described, and encountered no surprises. I would highly reccomend Tim and McDavid Acura. I would definitely go back and purchase another vehicle from him...........10 hour drive and all! Also, I would like to thankTony for his tech help with the nav and phone system.

melbaccount

1 de oct. de 2013

My fiance and I visited two dealerships prior to coming to David McDavid Acura, both visits can simply be described as disasters. The first dealership we went to tried to push me to buy a car that was $10,000 dollars over the price of the car I was originally interested in and the salesman at the second dealership made a lot of promises and didn't keep one. But from the moment I contacted Tim at David McDavid Acura, he was nothing but pleasant to work with. He listened to what I had to say and never once tried to sale me on something I didn't want or need. I left the dealership with a great car and a monthly payment even lower than I had expected. This experience has renewed my faith in the car buying experience.

By RK

1 de oct. de 2013

Yesterday Nathan Koelemay serviced my car. I am pleased with his service. Everyone was helpful and made sure I am satisfied with the service.

Jtaylor25

28 de sep. de 2013

John made sure I got exactly what I was looking for in a car! Go see him for an Acura if you're looking for a great car!

nisha12

28 de sep. de 2013

I met with Denis Joseph earlier this month to buy an Acura ILX, but was not ready to do so at that moment. Regardless, Denis was friendly and very knowledgeable. He was patient and was able to answer all of my questions. I had done a lot of research and talked to many dealerships and I knew David McDavid Acura of Plano was the one to buy from. I would definitely recommend this dealership!

grandonna50

25 de sep. de 2013

This dealership offers unmatched friendliness and attention to the customer while providing perfect knowledge of the products being sold! One might say that the customer gets extraordinary "bumper to bumper" service from the moment of walking inside to leaving with a fine Acura vehicle. My experience proved to be truly memorable and pleasant!

urajesh1973

24 de sep. de 2013

The experience was really good. Went to do a test drive MDX and getting a new one wasnt on the mind, but ended up buying the vehicle. Reason for that was the trade-in value for my existing vehicle was almost in the range i had expected though a bit lower, but fell in love with MDX. Also the sales person was very patient and tried to answer all the questions we had which in fact helped us to take the decision.

Coach E

23 de sep. de 2013

Ankur Javia sales manager,Nick and Matt the business manager did a beautiful job on my sale it was really pleasant and the best I have experience in my day of car buying,I wish they all would go this smooth. To a great team. Thanks Coach Elliott

dgray01

20 de sep. de 2013

I gave this rating because from start to finish the salesman was professional, friendly, and very knowledgeable. The most outstanding experience throughout the whole process was that I was not pressured to purchase my vehicle. I would definitely recommend this car dealership to friends and familly because of my experience with them. Thank you.

cteel92

18 de sep. de 2013

This was my first time visiting Acura. Salim greated me with open arms and took care of my financial needs. Dan helped me pick my car and made my experience very positive. He is not pushy at all, and helped me out every step of the way. I am now an Acura customer for life.

pcrcreative

13 de sep. de 2013

The Sales manager worked hard for my business and was helpful throughout without being pushy. When I finally had made the decision, Mr. Joseph delivered the car to me residence and reviewed all of the features of the car. It was a great shopping process and I would definitely recommend this dealership. I had such a bad experience at Goodson Acura, that I almost went with a different brand altogether, my time at David McDavid changed that, Thanks guys!

Peter A.

13 de sep. de 2013

Carl Dehls was my Service Advisor. He was very professional, and a fun conversationalist. I just had my oil changed, yet he treated me like I was his most important customer of the day. Keep up the great service!

Nicole

9 de sep. de 2013

Worst experience I've EVER had! I have always owned an Acura. I took my car in to have the service department look at why it was making a noise. When my mother went to pick up the car they scammed her into buying new tires, over charged ( $300) and then did not even balance them. They also did an aligment on the car. Now it pulls heavily to the right. After I had discount tire balance the tires it didnt shake anymore. I wanted my old tires back( because I was planning on trading in my car), and they wouldnt give those back to me. I called to speak with the manager and he was incredibly unprofessional. I have never in my life had such bad customer service. I did sell my car this weekend and I purchased a brand new Acura TL. David McDavid was my first choice to shop, but after this experience I will never ever go back. They have lost a customer for life over a TIRE SALE!

cgs2014

6 de sep. de 2013

This was our first time to purchase from David McDavid Acura. Our overall experience was great. Everyone was extremely friendly and our Sales Consultant, Nick, was very knowledgable and was able to answer all of our questions. We had done a lot of research leading up to the purchase and believe we got the fair price of the 2014 RDX. I would definitely recommend this dealership!

MMPKT

5 de sep. de 2013

Just purchased an Acura TL from David McDavid, and this is the third Acura that we've bought from this dealership. We're very pleased with the transaction overall. Our salesperson, Dennis Joseph was very knowledgable about the car and addressed all of our questions. He was fair and straightforward during the negotiation process. We are satisfied that we got a very fair deal and we have a car that we will be happy with for a long time to come.

Annie ( and daughter )

5 de sep. de 2013

I really appreciated the assistance and advice of Josh, my service advisor He is truly #1 in my opinion !!!!!

srini579

2 de sep. de 2013

I brought 2014 Acura MDX recently from David McDavid Acura of Plano and worked with Denis Joseph. He did excellent service. I recommend Denis Joseph.

Norman Tellis

2 de sep. de 2013

I have to recommend Carl Dehls and the folks at David McDavid (Plano) for their friendly and more importantly, outstanding service ! It is very professional, and Carl always goes the extra mile, whether it is for something as simple as an oil check, or being locked out of my car! Highly recommended !

Jim

31 de ago. de 2013

I brought my RDX to the dealership for an oil change and check of the brakes. Jordan Miller was outstanding as always. The environment is great for work, and the staff are very professional.

dmhuff

30 de ago. de 2013

This was by far the best car buying experience I have ever had. The whole process was professional and seamless. Ankur spent over two hours with me at delivery making sure I knew EVERYTHING about my new MDX. I would recommend them to anyone looking to buy a car. A big "thank you" to David McDavid Acura.

jmccauley06

30 de ago. de 2013

Both Tony and Salim were very friendly and helpful. They helped me find exactly what I needed in a timely manner. I greatly appreciated their genuineness while assisting me.

jfewins

29 de ago. de 2013

Dennis was wonderful. He was very helpful start to finish. I would buy another car from him. There were no games whatsoever. Salim in the business office was very knowledgable and helpful

KenNguyen

29 de ago. de 2013

Gabe was excellent and very helpful. He worked with us for a little of 2.5 months by providing us details and information on the vehicle and everything. He was very patient with us and continued to provide excellent customer service. He help track down the exact color combination of the vehicle we were looking for, granted the difficulty of that, and was able to get us exactly what we were looking for. Even after the vehicle was purchased he followed up with us to make sure everything was still doing great. He definitely does champion a level of customer service that all dealers need to follow. I've dealt with many car dealerships and none provided the level of customer service that Gabe provided to us, along with the level of detail and information on everything we asked.

clouds2013

26 de ago. de 2013

They accepted free A1 service coupon that had expired in May of this year. The service was completed with in 1 hour. I had left my vehicle with them as I didn't have an appointment. Car was washed and vacuumed too. Overall a good experience.

gregfu1533

24 de ago. de 2013

We visited several dealerships with equivalent cars over the course of several months. Our final decision came down to the (1) car we needed to fit our families' needs and (2) the professionalism exhibited by Gabe Sotelo. Gabe's knowledge of the Acura products truly helped us make an informed decision against the competition. If Gabe didn't have an immediate answer (rare), he got one quickly. He was very courteous and understanding of the type of car my wife was looking for. The experience at the dealership was straightforward with no hassles. I've purchased cars from several other dealerships in the area and this one truly rates towards to top as far as overall experience from test drive through purchase/delivery. I usually prefer dental work to buying a car, but Gabe and David McDavid Acura might have found a way to keep me out of the dental chair.

Dale Blackburn

21 de ago. de 2013

Tony Fontana is a terrific service advisor. He is always so willing to go the extra mile for us. He is the best thing about the service department. He isn't all talk either...he gets things done right. Also Ken, the service manager was helpful and very nice. Actually we bought another Acura from David McDavid because we had gotten such great service with the first Acura we bought there.

Kayce27

19 de ago. de 2013

John Vakili was extremely pleasant sales consultant to work with. This was my first car purchase by myself and I was quit nervous, however, he helped me feel confident about my decision and the car I had chosen. He answered all of my questions and worked to get me the deal I needed. I will be recommending family and friends to John.

Laudi

17 de ago. de 2013

Mark was great and he was very helpful. He is not a pushy salesman, which is very good. I hope I will enjoy driving my current Acura, as much as my previous Acuras!!!

laijusamuel

15 de ago. de 2013

Our first visit here was for checking a used car but later changed in mind for new car. Even though we visited the dealer multiple times my family and me were greated always with a smile and enthu by Tony. Infact considering my financial constraints they offered different options and was happy to give me test drives for different models. I was very impressed with the price negotiation discussions and his attitude to listen and answer all queries put forward. After the sale was closed for the final closure met Salim who was the financial advisor and he showcased how to exhibit client satisfaction. Without any doubt a dealer I can confidently recommend anyone and will difinetly ask to contact Tony and Salim who I belive are true great ambassadors of acura who will assist and ensure clients walk out happy!!!

JamesDenison

14 de ago. de 2013

My battery died, requiring a visit to the dealership. Jordan diagnosed the problem as a corroded positive battery cable. The cable was replaced quickly and efficiently. I became concerned that the battery, which was still under warranty, could have corroded the cable. She then replaced the battery, even though it tested "good," just to be sure that the problem does not reoccur. She and the dealership went above and beyond--I am very grateful.

purebs

14 de ago. de 2013

I bought my daughter a 2011 Acura RDX this weekend. Our sales associate was Tony Vester.The overall experience has terrific. Over the past couple months we had test drove several cars. Tony continued the search; finding us the right vehicle and right deal. Tony was exceptional in working with us - honest, diligent, and friendly. My daughter loves the car, naturally.We couldnt be happier and would, without hesitation, recommend Tony and the McDavid dealership.

msssantan

14 de ago. de 2013

I would have to say my experience at David McDavid was a very positive one. And to be perfectly honest, I was working with another dealership in the Metroplex prior to going to David McDavid Acura in Plano and after doing some research online I came across some info that I was able to verify that caused me to have second thoughts of dealing with them. I already had done my research on the type of vehicle I wanted, it was just a matter of getting the price where I wanted it. So I began to look for another dealership that had what I was looking for and it was these reviews that convinced me to give David McDavid Acura in Plano a try. As a matter of fact... these very reviews pointed me exactly to the salesman that I wanted to deal with, and he didn't disappoint. I gave Tony Vester a call and told him what I was looking for, we did a lot of communicating by email and phone.... and once we had the framework of a deal done.... I came down there to decide on used or new, and it was a no brainer once I test drove the all new 2014 MDX with tech package. The whole process was very easy, and no pressure. I ended up trading in an older Yukon in and they gave me a decent price on it.... I was surprised. Their business manager Giles Wilson was a key player in this too, as he was able to get the financing where I needed it to be. Great overall experience, and I love my new 2014 Acura MDX with tech... its an amazing vehicle. I plan to use David McDavid's Acura of Plano's service department for all of my service needs on my new Acura. Anybody looking for a new vehicle, I would highly recommend giving Tony a call.

ncmyers

13 de ago. de 2013

We were very pleased with the entire sales experience for our new Acura RDX. The sales staff and business office made an often challenging process - buying a new car - easy and low-stress. The staff were all friendly, direct, and helpful. There were no high pressure sales tactics, or playing games with pricing/deals. They were responsive, direct and very accomodating. They have a wonderful product to sell and they do a great job selling it. We love our new RDX and look forward to years of driving enjoyment. We also look forward to dealing with the service dept, since we've heard they are also nice to deal with.

K.S.

10 de ago. de 2013

I bought my car from Tony Vester in pre-owned sales. He was very helpful and the dealership as a whole was impressive. They make sure they only sell quality used cars (even if they have to do some minor maintenance). I definitely would use them again.

Alisa V.

9 de ago. de 2013

I moved to Texas over a year ago and had to find a new Acura dealership to take care of my TL I bought in another state. After lots of research and asking around I landed at David McDavid for my service needs. They always took great care of me and recently I started looking at trading my car in for a newer Acura. I looked at all surrounding Acura dealers because I wanted a great price for both my trade and new purchase. David McDavid's sales team really fought hard to keep my business and proved that they really cared about me. I am very pleased with my recent purchase experience with David McDavid. I will be a very loyal customer!

jlgooden

7 de ago. de 2013

I had a good experience. The 1st day was a waste of time but they got me back in the next day and we worked out a deal on the vehicle.I rated the experience good only because I had to come back later if we could have sealed the deal on the first day I would have rated the experience Great. Also the whole process took too long and was very draining.

masseyk77

5 de ago. de 2013

I was impressed with the standard this dealership has for its used cars. They make sure they sell quality used cars. I had looked at a similar vehicle at another dealership (and the vehicle was almost the same price), but they had much different standards. The "other dealership" could have cared less the quality of the car they sold me. Plus all their sales person did for me was try to push that month's sales incentives, not trying to match any of my needs. From the moment I walked in the dealership, everyone was so nice. They chatted with me like an old friend. I had the fortune of working with Tony. Tony was wonderful to work with. He wasn't pushy, just helpful. He was very informative of the car I was looking at. If he didn't have an answer, he didn't try to BS, he took a moment and looked for the answer. I definitely would work with him again next time I'm in the car market.

DCAggie

5 de ago. de 2013

We were treated with respect with no pressure. They honored my request of wanting to only deal with the salesman and not management of the dealership.

ckdowney

2 de ago. de 2013

My husband was searching for a low mileage, black Acura TSX and called Tim Sechrest on July 31. From the conversation, it sounded like Tim had exactly what we were looking for but we were unable to come out to the dealership that day. Tim was able to hold the car with our credit card until the next day. We met with Tim at 3 pm and drove off with our 2010 Acura TSX before 6 pm. In that time frame, Tim was able to resolve two issues on our certified vehicle: 1. missing floor mats and 2. scratches on three of the wheels by giving us a set of brand new floor mats and a price adjustment for the damage to the wheels.My husband and I have purchased many cars together in the 23 years that we have been married. I always dread the experience because of the lengthy process and aggressive sales and finance people but I experienced none of this with Tim Sechrest and the rest of the staff at David McDavid Acura of Plano.Would definitely recommend both Tim Sechrest and this dealership!

Mackiemac22

31 de jul. de 2013

I'm sorry that there are only 5 stars to give! The service department went out of their way to work with me to get my 14 year old Acura back purring! What a great group of people-- Jordan Miller especially. Thanks so much !

j_e

31 de jul. de 2013

All the team at this dealership are extremely professional and great to work with. They made this purchasing experience extremely pleasant. They set a very high bar.

mfarooq

30 de jul. de 2013

I dealt with Joseph and Nick, both seems to know about the product they are selling. After the purchase Joseph took his time to explain features of the vehicle, very nice. Joseph is very professional and very thorough. This dealership, in general, offer great price.

DeniseCoffman

29 de jul. de 2013

Loved it. People were very nice. Drew Jones did an awesome job. I would recommend him and this dealership to anyone. The business manager was fantastic also

2014rdx

26 de jul. de 2013

My experience was about as good as it gets dealing with Denis Joseph at McDavid Acura. He was very professional and diligent in his efforts to deliver my new RDX. He is not a high pressure person and allowed ample time for me to make my decision. I am not the easiest person to deal with but Denis got the job done and I am extremely happy with the process and my new vehicle.

TPalmer

26 de jul. de 2013

This is my second experience with having service done on our Acuras. Carl Dehls is awesome and extremely knowledgeable about both cars. He has really taken time with me on each visit and is a pleasure to work with. The service performed is top notch and I feel confident when I leave the dealership that everything was done correctly.

robert1617

25 de jul. de 2013

We purchased a pre-owned Ford product from this dealership in July 2013. From the moment we looked at the vehicle, we were treated professionally, unlike many other dealerships we visited. We didnt experience any high pressure or traditional car sales gimmicks (e.g. what will it take get you in the car?, etc.) I felt we had full and honest disclosure of the transaction, and I feel like the final deal was reasonable and fair to both parties. Our salesperson Sotero Napoles was very polite and courteous. He was always available for phone calls and was a pleasure to work with in the transaction.

medlink

25 de jul. de 2013

Tim went above and beyond to make sure we knew everything we needed to know about the vehicle before we traveled 350 miles to purchase a used vehicle. They provided a car fax and information on maintenance of the vehicle without us asking. Tim worked with us outside of normal working hours to answer questions we had concerning the purchase.

MDX75071

25 de jul. de 2013

Matt Oravetz is an excellent & professional sales person. He was by far and away the best experience in sales I have had with this dealership. Matt took a lot of time and effort in making sure we received a fair deal and took the time to properly demonstrate all the features of the new 2014 MDX. This is my 4th Acura I purchased from Davis McDavid & my son also purchased an Acura as well. There is a reason we continue to come back to David McDavid - great sales & outstanding service department.

Angie B.

25 de jul. de 2013

I recently started going to David McDavid since I was not happy (at all) with the Acura dealership's service department where I purchased my car in 2011. I couldn't be happier with service consultant's, the service and the experience. I'm in and out within an hour, they are very honest and don't ever pressure me to get extra services that are not necessary. I consider myself a "picky" person and I'm very happy I started going to this dealership. They have met every expectation so far!

jaune39

22 de jul. de 2013

The Finance Manager, Salim was very helpful and extremely professional. His expertise and relationship with the lenders was critical in getting the deal financed. I will return to the dealership. Exceptional experience.

Gale. Happy RDX driver.

21 de jul. de 2013

We purchased our RDX in December, 2012. Our experiences, from test drive to the day we picked up our car, were just great. Recently, I had to take my RDX in for a minor recall repair. In the service department, I was taken care of by Bob Johnson. He had me in a loaner car and on my way in ten minutes or so. That afternoon, I had my RDX back, clean and repaired. I was taken care of in a few minutes and was on my way. The service department is so well organized and well run. I appreciate all those at David McDavid Acura, who have always made it a pleasure to be there. Furthermore, I LOVE my RDX !!!!!

grubes99

17 de jul. de 2013

After driving by David McDavid Acura for 15 years I decided to pop in a couple of weeks ago to check out certain pre owned vehicles.The inventory of pre owned vehicles were impressive considering overall condition and information regarding owner history and service records.John Vakili was the sales counselor in the Pre owned dept who greeted me on the sales floor that day.The atmospshere at David McDavid Acura was totally professional from beginning to end.Not only did I purchase one vehicle with the dealership that week I purchased a second vehicle the following week. I spoke to several repeat customers on different occasions realizing the customer loyalty was common here.After visiting and purchasing many new and pre owned vehicles in the metroplex for many years I have never had a more professional or relaxed buying process.Rating 5 stars

jrt0412

16 de jul. de 2013

They have a great staff and are very cooperative. I would recommend their business to others. Tony Vester was my salesman and he helped me greatly with the whole process. He is a valuable asset to David McDavid Acura of Plano.

mikegianas

16 de jul. de 2013

John went above and beyond to make sure my buying experience was extremely positive. I would recommend him to anyone looking to purchase their next vehicle.

junmagsisi

15 de jul. de 2013

I would recommend this car dealership to everybody who wants to buy or try the ACURA's especially the 2014 models except Don't buy during holidays because their service centers are close and not operational but everything else are great especially the customer service.My Sales Consultant "Drew Jones was so helpful and so professional and I hope everything wont change in the future.

John Barnett

15 de jul. de 2013

Jordan Miller did an excellent job coordinating the service.

jeanbeang

14 de jul. de 2013

Everyone was very friendly and respectful. I enjoyed my experience very much! I would definitely recommend this dealership to anyone! Much better than the other dealerships I've been to.

Joe

13 de jul. de 2013

We bought a MDX last year and the buying process was painless. Of course you would expect that on the new business side but David McDavid's service is equal to or better. These guys really treat you right and make sure you are taken care of. We haven't had any problems with our MDX and the service guys are doing a great job in making sure we don't.

ysl18

5 de jul. de 2013

Great education on the vehicle from Sotero. Very friendly staff. Certified pre-owned vehicle prices are affordable. Financing guy (Giles) was a delight to do business with.

swabren

5 de jul. de 2013

Buying a car at this dealership was one of the most pleasant car buying experiences I've ever had. My salesman (Tim Sechrest) came out to the parking lot to greet us and ask how he could help. He was very knowledgeable about his product and put no pressure on us. He just let us take our time and look at the car and then he took us for the test drive. He explained things along the way and let us ask all the questions we wanted. After starting the negotiations for the car Tim and his Manager were honest and gave us a very fair price for the car. It was a very open and honest conversation.We made our deal and went on to the Finance department. That took a little time to get with the loan officer and sign the papers but it wasn't too bad. They were just a little backed up.Overall experience was great! I would definitely recommend this dealership to my friends.

duwainp

1 de jul. de 2013

The true test of customer service is how an auto dealership handles unexpected complications if they should arise. The sales and service staff at David McDavid recently passed that test as they supported my needs after unexpected complications arose from accessories I ordered with the purchase of a new 2014 Acura MDX. Sales, service and sales management worked together to understand the problem and make the right decision that supported my unique needs.

tmggold

29 de jun. de 2013

This was our second purchase of a used vehicle from this dealer. Tim Sechrest sold us both vehicles and was very knowledgable, helpful, and professional throughout both purchase experiences. I will recommend this dealership to others.

Bill

29 de jun. de 2013

I first spoke with the sales manager Chris and he was helpful, then he had Gabe Sotelo work with us going on a test drive and he knew his product knowledge when I asked him questions about other models compared to Acura's. I never buy anything on the first time out and Gabe didn't try to hard close or trick bag close me but it was his overall demeanor and attitude that I bought the automobile was just the point on money exchange. David McDavid Acura has a great asset having Gabe Sotelo representing this firm. I have been in sales for 36 years and I know a asset when I work with them for an short time and Gabe will have an outstanding career and be one of the leaders in his chosen field. Good Selling Gabel!

lrthomas

28 de jun. de 2013

Everyone at David McDavid Acura is great to work with. It's a very professional and friendly dealership. Sotero Napoles was very attentive and helpful in my car buying experience.

hipchick

28 de jun. de 2013

Our experience was superior and we will recommend to all friends and family.. Thanks Sam Brown and John Clarke ! Its was the best buying experience we have ever had!All our Best,Salley Gordon

Jspence

25 de jun. de 2013

Unlike any dealership I've visited and that's a great thing! I was searching for a "new" certified pre-owned and I was allowed to walk the lot without any pushy sales people, unlike other lots where I wanted to jump out during the test drive to get away! When I was ready, I simply asked for assistance and was helped along the way. Never did I feel pressured to make a decision I wasn't comfortable with. In fact, I was told to only buy I car I LOVE! Well, you know what, I love my car! And in the future I will definitely visit David McDavid Acura Plano, and John V., for my car buying needs! Thank you to everyone at David McDavid Acura Plano that was involved in my recent TSX purchase.

RoyC56

22 de jun. de 2013

Excellent service! This is the best car buying experience we have had. Each and every employee especially Dennis Joseph and Salim Pirbhai were exceptional! I would definitely recommend this dealership to anybody.

Marcia

22 de jun. de 2013

David McDavid continues to be a great service oriented organization. Unfortunately, I recently I had occasion to use both the Service and Repair facilities. My regular service rep, Carl Dehls handled everything with his usual efficiency and customer oriented service, and he introduced me to Paul Smith at the Body Shop and he took car of me with the same efficiency and customer oriented service. I highly recommend the agency and both of these gentlemen!

jacktrak

18 de jun. de 2013

The lease of our new 2013 Acura MDX was an excellent experience. Everyone at the dealership was very professional and made things go smoothly for us. Our salesman, Drew Jones, was very professional and gave us a great review of the vehicle's features before we drove it home. We look forward to a great relationship with the dealership during the term of the lease and will definitely be talking to them when it's time to replace the vehicle in the future.

Acura09

17 de jun. de 2013

I brought my 2009 TL SHAWD in for an oil change and warranty service. I was provided a loaner vehicle because they needed to keep my car overnight and test drive it. During the time my car was at the dealer, Jordan called to give me a status update without me having to call and ask for a status myself. This kind of consideration is very much appreciated and I'll continue to have my car serviced there.

Rdx13

17 de jun. de 2013

We had a very good experience. No pressure! And no bad mouthing the other brands we were considering. Quick and easy. Tony was great to deal with.

kzadina

17 de jun. de 2013

We could not be more pleased with our 'new' pre-owned Certified Acura! We were also looking at new cars of other makes and models, but we kept going back to David McDavid Acura. The main reason we kept going back was how much we enjoyed working with John Vakili. Unlike most 'salesmen', John did not pressure or make us feel smothered. He was knowledgeable, friendly, available, and just gave us such a nice all-around experience on what can be a stressful search for a car. He took us out several times in the same car and never lost patience with us for just 'one more drive'. We love our new Acura, and we highly recommend John for anyone searching for a new car.

morefiya45

11 de jun. de 2013

We had previously read reviews about McDavid Acura online and saw a few bad reviews so we chose McDavid to go and get some information about leasing vs. buying a used car since we were convinced that their customer service was going to be so bad that we would never buy from them. THEN, we met Tony Vester. Tony, was very knowledgeable and spoke freely about the pros and cons of each one of our options. Tony's upfront honesty and transparency is what sold us. We didn't intend on buying a vehicle, we were just starting our search and were planning on visiting a few other Acura dealerships for the best bang for our buck. Tony and team were excellent and providing the excellent customer service that we have become accustomed to dealing with Acura. I would definitely suggest anyone interested in buying a car to go see Tony and the team at McDavid Acura in Plano! Make sure you also try the good tea/coffee in the waiting room! (inside joke).

AMT01

8 de jun. de 2013

Since moving to the DFW area recently, I had not needed/chosen my primary Acura Dealership for my car's service needs. I recently noticed an issue with my vehicle, and decided it was time to set up a service appointment. I searched for the Acura dealerships closest to me, read reviews, and chose David McDavid Acura in Plano since everything I read were very positive experiences. As soon as I called, I knew I made the right decision. I was promptly greeted, asked what my needs were, and quickly directed to a wonderful service consultant. Jason Roberts is the gentleman who I dealt with and I must say he is very knowledgeable and has a great personality and "here to help" attitude. He listened to my concerns, explained my options, and recommended the steps for me to take in order to have my issue resolved. I called on a Friday, and he had my appointment set for Monday morning. Everything was in such GREAT order, I was very satisified. All throughout my service experience I was kept up to date and was informed of my vehicle's status. Jason called to tell me his technician found other issues in addition to the original reason I went in and had those taken care of also. Since my warranty was going to cover my repairs, he made to sure everything being repaired was covered. What wasn't covered, he informed me of also. At the end of the day, my vehicle pick up went as smoothly as my drop off, and was greeted by Jason himself. He summarized the day's activities, had me sign for my car, and sent me home with my checklist to review. I loved my very first experience at David McDavid Acura!

BCAcurafan

3 de jun. de 2013

Have never been disappointed at McDavid Acura, everyone is professional, courteous and understands customer service. Car service is excellent.

pkb972

30 de may. de 2013

My husband and I had a great experience working with Tim Sechrest. We had been searching for a used car that we could purchase as a cash deal. I came across a listing on Autotrader.com for used 2003 Acura TL. I sent an email inquiry about the car on a Saturday evening. I received a response from Tim within 30 minutes. We arranged to go see the car on the following Monday. We were scheduled to go see the car between 12 and 1 pm but we decided to head there early. On the way there, I noticed I had an email from Tim confirming that we were still coming. When we arrived, Tim greeted us and was very pleasant. He noticed that car had already been pulled up and went to find out if another salesman was showing the car. He returned and informed us that another salesman was actually showing the car to another customer. Of course we were disappointed to learn this. He did tell us that the customer in question had been there several times to look at cars and assured us that we would know whether they were going to purchase the car within the next 5-10 minutes. We waited and about 10 minutes later, we saw that customer walk out the door. Tim brought us the keys and told us it was all ours. We checked out the car and prepared to go for the test drive. As he backed the car out, he realized that the A/C would not come on. This could have easily been a deal breaker for us since we're preparing for our Texas summer. Before we left for the test drive, he checked with his manager and came back to tell us that the A/C issue would definitely be repaired. He was straight-forward about history of the car as we discussed the Carfax. He did tell us that other inquiries had been received on the car (which we believed because it was priced to sell). He wasn't trying to pressure us to make a decision and he made the experience very easy. We put down a deposit that same day and Tim explained that the car would be ready for pick-up by Wednesday after the service was completed. He called Tuesday evening to provide an update. He stated that the service had been completed, the A/C was working, and mentioned that they took care of some minor touch paint and dents. This definitely impressed us as we were not expecting this at all. He told us the car would be detailed the following morning and that we could come pick it up any time before Friday. I called him the next morning to confirm our pick-up time for later that day. He shared with me that he personally checked the A/C and it was blowing cold. We went to pick up the car and completed all the final paperwork. As Tim was giving us the keys, he shared that the service team had put two new tires of the front. Again, total shock to us. Tim definitely takes great care of his customers. He even made sure he engaged our 15 month old son who was with us on both visits. Based on our experience working with Tim, I would highly recommend him and David McDavid Acura.

sridharuta

29 de may. de 2013

It was a long and arduous negotiation process with Denis Joseph, and he was patient enough to be in touch with me and continuously keeping me informed and taking my requirements and limitations into consideration. There were a few instance where I wanted to ask a question, and before I could ask he would actually address the issue. He made sure I had all the info I needed, and helped me close the deal for an Acura RDX 2013. Couldn't be any more happier. When he demo-ed all the features of the car, or when I first test-drove the RDX; the way he walks you through the whole process is very methodic and doesn't try to rush you through anything at all. Couldn't ask for more.At the financing stage; Salim Pirbhai locked the whole thing for us. With a few friendly suggestions, he definitely made it a much more cleaner process for us. He helped us add a few options and bring the whole thing under our budget control and did everything he could to keep us on track. I couldn't have asked for a better experience of buying my first car. Salim Pirbhai simply is the best in the business.

bobbuilder549

28 de may. de 2013

It was my happy experience to shop my new Acura RDX 2013 at David McDavid, Plano. After doing some research on vehicle and the dealerships visited several dealers I had a good sales experience with Denis atMcDavid. He walked through the car explained me all the features concerns etc. Salim Pirbhai is a friendly person who explained and gave few suggestions about my new Acura's ext warranty programs. I will definitely do business with this dealership.

dguyette01

28 de may. de 2013

After visiting several dealerships to test drive different makes/models we decided to purchase from Denis for a couple of reasons: 1. we liked the value/car offered by Acura and 2. we had the best sales experience with Denis. He was the only salesperson who took the time to walk us through the vehicle features/benefits entirely before we ever took the car off the lot. With the other dealerships, we had to ask questions about the car and only while driving. The sales folks didn't seem especially knowledgeable about the car or it's competition. We felt we had so much more information after working with Denis.

Hacob2004

23 de may. de 2013

This was the best car buying experience I have had to date, and this is my seventh car so that's saying something. The sales staff was attentive, easy to work with and most importantly not pushy. You won't be disappointed with David McDavid Acura of Plano.

sankaran

20 de may. de 2013

I always work with Tony Fontana who is always on time, on the spot and does everything right first time. Trust is top most trait and I always rely on Tony and Acura for reliable and exceptional service.

tmleeper

19 de may. de 2013

Wonderful experience from beginning to end. Mike was the best, listened to needs and what we were looking for. He took everything into consideration and did not pressure us in anyway. We were interested in at least 1 car, and ended up buying 2 new cars for both of us! Salim was also wonderful when working with the financing. Overall, everything was great and we are extremely happy with our new cars!

dnyaga

19 de may. de 2013

Denis was very helpful and knowledgeable about the various options and amenities available in the various TL package levels. He took the time to understand what mattered to us and showed us vehicles that met out requirements. Next time I am looking for a car, i will definitely do business with this dealership.

psherbert

19 de may. de 2013

Drew and the other employees of this dealership were friendly and professional. Drew always explains the details of my queries, even after the sale. I felt very comfortable and thought the sales manager very professional, as well. I would recommend this dealership to my friends and family.

Acura Buyer

19 de may. de 2013

I had great buying experience. After my first visit and discussion with the sales person, I was able to negotiate everything else over email as it was difficult for me to take phone calls during the day. So when I went in , it was an easy process to buy.

anastasial

17 de may. de 2013

This was my first time buying an Acura and from the moment I walked in the door I felt welcomed and comfortable. Drew Jones was very friendly and answered all of my questions without any pressure to buy. I left with a good feeling about this dealership and after visiting a few others I knew I really wanted to purchase my new car from David McDavid. When I called Drew he was ready to find the exact car I wanted at the right price for me. I came in that day and completed the paperwork and the next day I drove home my new Acura ILX which I'm absolutely in love with. If you are in the market for a new Acura or a used car visit David McDavid and ask for Drew. He will take good care of you!

donmatt

17 de may. de 2013

Always get good friendly service. Love their service department!!!! Keeps us coming back year after year for over 25 years now!

SWMALONE13

15 de may. de 2013

Mr. Vester was knowledgable and very personable! His attention along with the price was the final selling point for me. You need more like him. My experiance with the financial officer was less than great. I last purchased my vehicle through my credit union 7 years ago at their location. I was unfamilar with the new convience of the transaction being conducted at a "preferred dealership." Although he was not rude in any way, my officer gave me the impression that I was being paranoid in my questioning and I felt he did not fully disclose to me that I could have completed my transaction at a credit union location instead if it would make me more comfortable. My overall experiance was good and I would recommend this dealership to others.

JayDee

15 de may. de 2013

I was quoted a fair price through the internet which initially got my attention. The price dropped by a few hundred more once I arrived at the dealership a few days later. Based on the research I had done on the car, I knew they were offering a price that would be hard to beat anywhere else and I felt comfortable with my salesman, so we got down to business. Compared to other new car purchases, I would have to say this was the easiest and smoothest transaction I ever had, and I'll be going back to McDavid when my wife and I are in the market to replace her car.

a253

9 de may. de 2013

Matt and the rest of the team at McDavid Acura were great to work. They were patient when answering all of my questions and made the car buying experience easy and painless. Saleem in finance was also a joy to work with. My family has bought from McDavid before and I know we will continue to in the future.

kimann212

6 de may. de 2013

We purchased a 2013 Acura RDX from John Clarke in March 2013. After buying the RDX, we asked him to keep an eye out for a small used car for our teenage sons. John found a 2010 Mazda 3 that worked out perfectly for us. It was in great condition and within our price range. Obviously we are very pleased with our car buying experience at David McDavid Acura since we bought 2 cars from John within a months time. Everyone we dealt with when buying these 2 cars really made us feel like family. John is a wonderful salesperson and we never felt pressure from him. He explained the features and functionality of the cars and gave us the time we needed to make our decision. I would highly recommend John and the team at David McDavid Acura if you are in the market for a car.

Richard L. Warwick

5 de may. de 2013

I was very pleased with great service, efficient staff, professional experience, free card wash, spotless waiting area and very friendly employees. I appreciated having a loaner car and my car being serviced in one day. I would recommend this dealership to my friends, as I purchased it from this dealership several years ago. I do not have any complaints. Thanks for your excellent process in handling my vehicle. I would purchase another Acura in the future.

orsenp

4 de may. de 2013

From the moment we arrived we were greeted and almost instantly assisted. Tim Sechrest was very professional but immediately established a personal relationship based upon his desire to help us accomplish our goal.

Sheri - Acura 2001

1 de may. de 2013

Brought my 2001 Acura CL-S car in for front end repair. All aspects were handled quickly and professionally by Dennis, in the Plano Collision Center. I wish I could remember his last name so you can give him good feedback. Thanks to Dennis and also to Andy in the other Plano center, who handled the brake fluid flush for me.

gweno52

26 de abr. de 2013

Tony Vester was a wonderful and excellent sales consultant , very informative also friendly. I went to dealership to purchase a car and left with the perfect car, I would definitely recommend Tony Vester to any one and to visit David MCDAVID ACURA PLANO.

Dontam

24 de abr. de 2013

Everyone was so wonderful we went back next few days and purchased another vehicle for my wife. No one was pushy and overall experience was great.

tanishawells

23 de abr. de 2013

I was refinancing my home while I was looking for a car to purchase. John kept me posted on the car until I was able to make the purchase. I dealt with several dealerships and the others were not willing to work with me or give me a reasonable price, although I advised them that I knew how much I should be paying for the vehicle.

freser

22 de abr. de 2013

Everyone was friendly and professional. I got a good price without too much haggling. Everything was handled efficiently and I was in my new car within a couple of days after additional equipment was added. This is my 3rd new car from this dealership and I would recommend it highly.

Jvwheeler

20 de abr. de 2013

Tim set the tone for excellent customer service beginning with our first conversation over the phone. In person, he was knowledgable, patient and accommodating. We had an amazing experience from the test drive to signing the final documents.

oneof5

17 de abr. de 2013

Tim Sechrest made the experience of buying a car a great experience. We communicated by e-mail first, then met in person a few days later. He went out of his way to help me get the car I desired, the process was easy and he and the dealership went out of their way to get the car to me as I could not get out to Plano to pick the car up. Just moved here from California and I am impressed with the quality of service that Tim and David McDavid Acura of Plano gave. Would not hesitate to recommend Tim Sechrest and the team at David McDavid Acura Plano.Thank you!!!

cghoward38

15 de abr. de 2013

Tony was an excellent Sales Consultant and Sam's assistance was invaluable. Tony was very informative and personable. I would definitely recommend Tony to anyone looking for good quality service and vehicles.

jchico

14 de abr. de 2013

I was looking to buy a used car, and had visited numerous dealers before going to David McDavid Acura. Most of my experiences are always unpleasant, with pushy salesmen, and difficult financing departments. However, my visit with Tim Sechrest and Salim Pirbhai was extremely friendly with great service. Tim was very straightforward, and helpful. Salim went above and beyond to get me an amazing financing deal, and low interest rate. He kept on working to get me the best deal, and I was very appreciative of his efforts. I would highly recommend this dealer to anyone.Jeffrey Chico

kblanton3

13 de abr. de 2013

I was a first time car buyer, and I don't think I could have picked a better experience besides the David McDavid way. I visited the dealership about 5 months prior and spoke with Tony. He was so helpful, not pushy at all....gave me a lot of information and told me things I needed to know regarding my situation. Nothing against Tony, but I did visit another dealership...and I promise I received the pushiest sales person on their staff. When I left that dealership, I knew I was going to buy a car from Tony. This guy called me non-stop until I told him I purchased the car from another dealership (keep in mind I told him this before I had even made my purchase). Meanwhile, I would get "friendly" not "sales" emails from David McDavid. Once I was ready and contacted Tony. I completed the credit app online and emailed all needed documentation and did not come into the dealership until it was time to sign paperwork. As Salim worked diligently to get me the best deal and the best rate, he and Tony called me throughout the week to let me know the status. I loved that! Salim called me initially and told me the interest rate that he had so far (it was high...keep in mind, I am a first time buyer that does not have a lot of credit), he told me he will try to get better. We spoke a couple times afterwards, each time the interest rate was better. By the time I signed my paperwork, my interest rate was over 13% less than the initial rate he told me. When someone put in the time and effort, you have to appreciate that as a customer. I will refer all of my family and friends to David McDavid Acura, and I will definitely be a customer that they will see again.Kim Blanton

CADAILY27

11 de abr. de 2013

I worked with Tony Vester on a used MBW M3 that they had in inventory. Tony kept me up to date on the progress of my purchase and also went out of his way to make the deal as seemless as possible. I purchased the car sight unseen as I live in Iowa. Tony sent me numerouse pictures, gave me detailed history on the car and took me through the purchase step by step. Working with he and the finance manager, Salim, was the easiest car purchase I ever made. I can't recommend them enough for honet, straightforward people to deal with.

Sylvia

11 de abr. de 2013

I recently purchased a new Acura ILX from this location. The service was outstanding, and the sales staff was very knowledgable and courteous. I was very impressed with every aspect of my visit. I had many questions when I went in, and my salesman listened to and answered each one. I only went to the dealership to browse, but my experience was so remarkable that I made up my mind and drove off the lot in my new car the same day!

amada80

10 de abr. de 2013

I had a great experience at this dealship. Everyone was very friendly and helpful. I came in about three weeks ago to look at a certified used TSX. Even though they had already sold the car I came in to look at Eduard still was able to help me out. I told him what I was looking for and three weeks later he found a car for me. When it was time to go into financing Giles Wilson was great! I came in on Saturday and already filled out all the paper work for the car. But I was not able to take the car home that day. When I came in on Tuesday to pick up my car Giles found me a better APR with another bank. That made my day!! He made my buying expierence go very smooth and I became less stressed out. Thanks so much to Both Eduard Oganesov and Giles Wilson!!!

Seahawk

9 de abr. de 2013

I recently took my used Acura TL that I purchased from another dealership in for Service at David McDavid Acura and from the start I was greeted promptly, they asked losts of questions about my concerns or needs and were please to help. Complete detailed overview of the car and gave me a detailed break down of the items needing repair. Never felt any pressure, only support to get me on the road. Bob Johnson was my sales consultant, great guy. They hooked me up with a loaner car which was fantastic since my car was going to be down for a couple days. They followed up and did not make me wait. Very impressed with service and too be honest the prices are in line with your basic maintenance shop, but you get Acura techs!!

joshua25

6 de abr. de 2013

This is my 3rd car to purchase from Dan Ulmer and the reason is he makes the experience very positive. I always feel that Dan is being straight forward with me. He is charming, funny and knowledgeable about his cars. My family will continue to buy from Dan because of his great service.

Mszucca

4 de abr. de 2013

Josh Lynch from their service team is phenomenal! My experience working with Josh has guaranteed that I will be a repeat customer! He exemplifies professionalism and outstanding customer service. Josh's extensive knowledge base and customized approach made me feel at ease and confident that I was making the best decisions, as well as, recieving the best value. Employees like this attract and maintain loyal customers. Great job David McDavid Acura of Plano-- you are lucky to have Josh on the team! He is a shining star!

Katie

4 de abr. de 2013

I was very impressed with not only the knowledge base of their service team, but also their professionalism. For the first time in years I felt like I was getting an honest consultation and a great value overall. My Acura is older ('98 RL) and there is only so much more money that I can put into it now; however, I will soon be in the market to replace it. When that time comes, I will, without a doubt be a repeat customer and be dedicated to taking my vehicle in to be serviced with their remarkable team. I would like to especially thank Josh Lynch, my service consultant, for his outstanding customer service! Josh is the reason why I took the time to post this review. So, if you are a prospective customer reading this, give Josh a call-- he will take good care of you and your car. Trust me, you will be impressed!

Deepak

3 de abr. de 2013

I was pleased with their customer service and the rep ( Tony ). It is not lip service. They deliver. I was well taken care off and would give them full marks for the service they delivered. I look forward to be working for any of my future needs. I would also like to highlight their Director of Customer Service (Bob). He is very prompt and very professional. He goes above and beyond. Way to go DavidMcDavid !!! Keep up the good work. Thanks Deepak

TMERGENER

1 de abr. de 2013

I had the most pleasant refreshing experience purchasing my Acura from John Clarke at David McDavid Acura in Plano. I had spent days searching for a car and had been to numerous dealerships where I had been the given the run around and lied to. I was very frustrated. I contacted John via the internet about a car that I was interested in and he contacted me immediately with an email and phone call. The car that I viewed was just as it was presented on the internet when I got there to view it. (Unlike other experiences I have had previously.) John was just as nice in person as he was on the phone. He was very detailed in showing me everything on the car and answered all my questions. He was very honest about everything. He made our transaction so easy. The David McDavid team of John Clarke (my sales person), Sam Brown (Sales Director) and Giles Wilson (Business Manager) helped our transaction go very smoothly. I SHOULD HAVE GONE THERE FIRST!!!!!!! I totally recommend David McDavid Acura for your next car. Go see JOHN CLARKE, a very humble and trustworthy man. WHAT A FIND IN A DEALERSHIP and a SALESPERSON. I will go definitely by all my future cars from them. Tamara(Midlothian, TX)

srikantkoppal

30 de mar. de 2013

The first car is always special. Or for that matter, any first purchase is always special. Being fresh out of college and not having a long credit history, I knew my options were limited, but my constraints were not. I didn't want to shelve out a huge down payment or settle for an APR that couldn't manage. Having considered all these factors, a brand new Acura seemed like a distant dream. Now that, I am writing this review makes it obvious that I am a proud owner of a brand new Acura and was able to manage my constraints and get the best possible deal. Matthew Oravetz and Salim Pirbhai are probably the best in their business (At least, that's what I feel after visiting more than five dealerships (Acura/ Non-Acura) based out of Dallas.) I believe I was informed on all the possible options and they didn't hesitate to walk me through the options again and again. When it finally came down to the point of purchasing a car, I am certain I was an informed customer. There's no second thought in my mind when it comes to recommending David McDavid for a car purchase.

CAJKA1

29 de mar. de 2013

Everyone at David McDavid was friendly, competent and fair in their dealings with me. I was happy that Mr. Ankur Javia, the Sales Manager, took personal time to give me a specific quote. Mr. Dan Ulmer, the Sales Consultant, spent time going over every aspect of the new car purchase. Mr. Pirbhai is a very friendly, fair and persuasive Business Manager who explained all of the financial aspects of the deal. Overall, David McDavid is a friendly and comfortable setting in which to buy a luxury car.

mnardi2

29 de mar. de 2013

I recently purchased a CPO 2011 Acura tsx from David McDavid Acura and could not be more pleased with my new car or the experience I had purchasing it. I worked with Tim Sechrest (Internet Manager) in finding the car that was right for me and he made the entire experience as seamless as possible. From the very beginning, Tim was happy to answer all of my questions and accommodate my requests. He was knowledgeable, professional, friendly and most importantly, there was no pressure whatsoever. He's just a really good person who knows what he is doing and genuinely looks out for his customers' best interests. Giles Wilson (Business Manager) helped me work out the financing and explained every facet of the deal to me in a way that was easy to understand. In the end, I got an amazing car at a great price and David McDavid got a lifetime customer. I will undoubtedly return to David McDavid when it comes time to trade in my Acura for a new one and you better believe I will be asking for Tim Sechrest!

fkellers

29 de mar. de 2013

Everyone I spoke to at the dealership was very helpful, friendly and honest. The salesman, Tony Vester, took very good care of us even though we purchased an inexpensive used car. They treated us as if we were buying a $50K brand new vehicle. The entire experience was better than any other I have had, a very professional dealer.

McPMT

29 de mar. de 2013

Excellent staff and very clean and comfortable waiting area. I wish Acura/Honda would learn a bit more from Lexus from service perspective and offer free car wash and loaner cars more frequently. I own both car and experience of Lexus is still a head and a shoulder above the rest of the industry.

MichaelPD

27 de mar. de 2013

Not your typical car buying experience. Was treated as if they truly wanted my business. Tim was great, very thorough, answered all of my questions. Never once felt pressured, through out the entire process.

el_zorro1

23 de mar. de 2013

Excellent to work with, attentive, honest, good communication and customer service. I would ask from Denis Joseph next time. The best of the best, period.

Gtruck4

23 de mar. de 2013

Tim was very friendly and easy to work with. The car was clean and had a full tank of gas when picked up.The final paper work was processed very efficiently.

lizemeng

23 de mar. de 2013

The consultant there is very friendly and helpful. The car is in a good condition,I took the car to mechanic for inspection and turned out the car had been taken good care of . Also, the price is reasonable, it was a good deal.

crcarson

22 de mar. de 2013

We came to David McDavid on a recommendation and were very impressed with everyone we dealt with. Our salesman was Joseph Baker and we were very pleased with his knowledge and the way he helped us through the process. Salesmen are not always pleasant to deal with but Joseph was great. We would recommend Joseph and the David McDavid dealership to anyone wanting to purchase an Acura.

Kapbranson

20 de mar. de 2013

Always a great experience! Spent years in the car business and the service here is fantastic. Have not serviced my vehicle anywhere else. Will continue to bring my vehicle here for service.

mac824

19 de mar. de 2013

I couldn't be more pleased with my recent car purchase, all due to the Staff at David McDavid Acura. I came in with the sole intention to test drive the ILX. Little did I know that I was going to go home in a totally different car. Joseph Baker took the time to get to know me, my driver personality, and asked me what I wanted in a vehicle. Seems pretty basic, but unfortunately, I haven't had an experience with car dealers like I have had with Joseph. The entire experience all the way through the financing with Salim, who worked tirelessly to get us the financing that best fit us, it was quick and painless.

oraclesiva

16 de mar. de 2013

Denis Joseph is very knowledgeable and he explained detail to make me satisfied. We just purchased our RDX 2013 from Denis Joseph. We got Excellent service from him.(5 Star)I have to mention here for financing support guy Saleem.(5 Star)Note: If you want buy Acura in Dallas area,Just walk-in to David McDavid :)

Ruth Flores

16 de mar. de 2013

Out of all the repair shops I have used in the past for other cars I have owned, I feel most comfortable with your service department. Especially Nathan Koelemay. He always takes such good care of me and my car. I am on the road a lot and I need a car that I can depend on. My acura is getting older and I always feel safe with the repairs done at your facility. Thank you so much for the professionalism and courtesy I always receive.

jean naggar

16 de mar. de 2013

great service, pleasur to deal with, fast and on time

Ray Frese

16 de mar. de 2013

Very efficient process. I dropped off my car and had a loaner car within 10 minutes. Performed all work requested on time and listed other items to consider.

PinkAce08

14 de mar. de 2013

I had a wonderful experience with purchasing my new Acura RDX. My salesman was Tony Vester. Giles Wilson handled the financing. This was the first time Ive ever purchased a vehicle without my father. I was SO nervous. From the time I walked into the dealership until I picked up my car, I received the upmost care and respect. Both Tony and Giles made my car buying experience better than expected. They offered me a fair price for my trade-in and new car. The entire process was stress free. I LOVE, LOVE, LOVE my Acura RDX! I couldnt ask for more. I will definitely be a customer for life. So if you are in the market for a new car, please stop by and ask for Tony Vester. He is very honest and he does not pressure you. Unlike some dealerships out there who takes advantage of women by trying to talk them into something they dont need, Tony did not do that. He listened to me and he provided me with all the information about the vehicle so that I could make a clear decision on what car I wanted. All in all, I am very satisfied with my car as well as the treatment I received from this dealership. Last note, when everything was said and done, the general manager took the time to come out and greet me and thanked me for purchasing my vehicle at their establishment. I thought that was very nice of him. I have never had that happen to me before.

Redradtech

13 de mar. de 2013

Everyone concerned went out of their way to make sure the experience was pleasant and quick. They made sure I was comfortable with all the accessories before letting off the lot with my car. Very polite and I would recommend them to anyone. Thank you very much

heyrey10

8 de mar. de 2013

I have been having my car serviced at this dealer since I bought it in 2002. Always great service.

NeilS

4 de mar. de 2013

Bought 2 cars for my wife and I. Salesman was very friendly and very helpful. Low pressure, Great prices and great experience overall. Highly recommended.

ksmdsm22

1 de mar. de 2013

Purchasing from Acura Plano was a great experience. Tim was terrific! There was no pressure to purchase and we were given plenty of time to actually think about our purchase instead of being forced into a conversation to immediately purchase the first car we test drove- (as was the case at McChurchill Acura.) Tim was very helpful, knowledgable, super experienced, and patient. We had a limited amount of time that day, and he helped move things along quickly! We got the exact car we wanted at a very fair price.The business manager, Salim, was also very helpful and got us along our way quickly. Thanks Salim! :) We appreciate all you did too!

Scott S

1 de mar. de 2013

My service rep Nathan Koelemay was absolutely wonderful during the process of getting my repairs taken care of. He handled everything perfectly and is the reason why I will come back to this dealership to have all the work done on our MDX. Thanks Nathan!

BK

1 de mar. de 2013

Great job on recall repair of ignition switch on my MDX.

Rob

20 de feb. de 2013

My wife recently purchased a 2003 Acura TL. The car fax showed no discrepancies; but, as we later discovered, it had an open recall notice. David McDavid service personnel did an outstanding job in assisting us in scheduling an appointment and performing the recall service on a car that was 10 years old. We live over 300 miles away and everyone in the service department seemed to go out of their way to ensure that we received the support and service that we needed in a expedient time so we can make it back home in time for other work commitments. We also discovered that the car originated from this dealershipsmall worldand they stood behind their product and service commitment. Very impressed with this dealership and the Acura productIm soldonly if they had a full size pickup I could have the best of both worlds.

sallyrossman

17 de feb. de 2013

we came in for an oil change and the staff was very helpfulwell while we were waiting my wife fell in love with a TSX wagon they suggested a test drive and were every helpful, not pushy at allcame back the next day and bought the carpaperwork and closing were easy with no suprisesr

leethomas

14 de feb. de 2013

Arthur was very knowledgeable and personable while working with my wife and I. It was truly a blessing to work with someone with a great personality and have outstanding knowledge of the product. Arthur placed a high emphasis on customer satisfaction & was very patient with me since I had very little knowledge regarding Acura's. My wife and I were very happy with his personality as he acted as though we were not strangers and had been long time friends. I don't usually purchase New cars but I felt good about working with Arthur and he didn't make me feel like I was being pushed into anything. At times you hear the term that a person is a "Used Car Salesman" due to a pushy attitude. Arthur is a great salesman

drsnow04

3 de feb. de 2013

Tim was a great help and assisted us on three different occasions to ensure we found exactly what we wanted. He even came in early on a day his was only supposed to work a half day! We couldn't have asked for better service all around!

TraciePalmer

2 de feb. de 2013

My husband and I had a wonderful buying experience! Tim Sechrest was very imformative and very non pressure. We really enjoyed buying from him and will look him up in the future. He had helped us a month prior when we were hunting for another vehicle which they didn't have sadly so when we went to purchase our TL, we purposely found Tim. He was always available for any questions or help that we needed. Salim Pirbhai did our paperwork and he is such an easy person to sit and talk with. He was very professional with the paperwork while he talked to you like a friend. We will certainly use David McDavid in the future!

alan cohen

28 de ene. de 2013

while the negotiation process is not really fun. john was very friendly and professional. with his effort we reached an acceptable agreement. he was very easy to deal with.

D Dickson

26 de ene. de 2013

Gabe is very knowledgeable and wants to make certain his customers are satisfied. We just purchased our 2nd RDX from Gabe. Excellent service from everyone.

n5zt

22 de ene. de 2013

Excellent service, Tim went out of his way to help us with our buying decision. He made the whole process very simple and straight forward.

edgertonjason

19 de ene. de 2013

I typically take my TL to David McDavid Plano for service (I also purchased it there). This is the second time that I have worked with Tony Fontana. I brought my car in to fix three rattles / noises coming from the cabin and sunroof. Most people would not notice the sounds, and if they did, would most likely not pay attention to them. However, I am hyper sensitive / OCD about rattles. When we test drove the car to identity the noises so they could be fixed, only one of the three made the noise. Most service technicians would disregard the complaint and give you the basic "If we can't hear it, we can't fix it." I understand that, but you have to make an honest effort to duplicate the sounds and fix them. Tony did take the time to fix them. It took several days, but all of the random noises that I obsess about are gone. This is the kind of service I expect from an Acura dealership. By the way, I have also worked with other service techs at that dealership. They are all good. However, I feel that Tony goes above and beyond to address customer complaints. - Jason

mecocasey

8 de ene. de 2013

It was a process to purchase my ILX. But in the long run it worked out and I would give Ikechukwu (IKE) an A+ he always responded and was very nice Tony was there to assist and did great also. Sam and Salim did there A+ job as well. Would recommend this team of gentleman and would work with them again:)

plhkmh

4 de ene. de 2013

This was the best buying experience I have had based on all cars I have bought. I have owned about 9 Lexus in the past. This was the BEST experience ever.

aaten1186

31 de dic. de 2012

I was very pleased with my experience at David McDavid Acura. I had been to another dealership in the area prior to my visit and was very disappointed with their service. Needless to say, I did not have high hopes for my next experience, but Dan and the guys at David McDavid made my first car buying experience a wonderful one. I cannot begin to explain how friendly and upfront everyone was and I would recommend them to anyone. I know that I will continue to be a loyal customer to David McDavid Acura for a long time. If you think Plano is too far away, don't! It is well worth the drive and I assure you that you will not regret it!

Love my TL!

29 de dic. de 2012

I've had the same service advisor since my car was new in 2005. While they would like me to buy a new car, my 2005 TL is running and looking great thanks the David McDavid and specifically the honesty and care of Nathan. I've recommend Nathan to friends who bought Acuras and they keep comming back. Exceptional Service! Thank You...

davidnz

29 de dic. de 2012

Called and spoke to the salesman(Tim Sechrest) on a used prius they had listed ..Agreed on the selling price over the phone and i told Tim that The funding would be done with my leasing company and tried to give them all the info. on the leasing company so the could call and get the paper work in order... we buy cars for our company every year in the same manner.... he said that i still had to come in ..which i did ..nothing was done when i got there and he passed me to Sotero Napoles and i had to waste 2 hours .....by this time the leasing company in the east coast was closed.....Now they wanted my to fill a credit app...which i didn't need or wanted to do and have a hard hit on my credit files...the car was going bo leased in the company name.... they could NOT grasp that concept... worst car buying experience EVER...... NOT sure how the manager to stay in business..

david.nazem

28 de dic. de 2012

Called and spoke to the salesman(Tim Sechrest) on a used prius they had listed ..Agreed on the selling price over the phone and i told Tim that The funding would be done with my leasing company and tried to give them all the info. on the leasing company so the could call and get the paper work in order... we buy cars for our company every year in the same manner.... he said that i still had to come in ..which i did ..nothing was done when i got there and he passed me to Sotero Napoles and i had to waste 2 hours .....by this time the leasing company in the east coast was closed.....Now they wanted my to fill a credit app...which i didn't need or wanted to do and have a hard hit on my credit files...the car was going bo leased in the company name.... they could NOT grasp that concept... worst car buying experience EVER...... NOT sure how the manager to stay in business..

carlao

28 de dic. de 2012

Matt is so terrific to work with. He is respectful and a great listener - actually getting the information sought rather that perpetuating his own agenda. He has superior knowledge of the cars, comparing previous makes/models to the current one, and is an excellent teacher of how to maximize the use of all of the features built into the vehicle. I wholeheartedly recommend him!

mojo_dexter

27 de dic. de 2012

I was promised loaner cars for service. One of the reasons that made the deal was just this. Sales Manager was involved and also mentioned the loaner cars. Come to find out there is fine print on when loaners are granted. Emailed service and General Manager, and received zero response.Seems only care about 'the sale' and make their numbers, not customer service.

bhupen

24 de dic. de 2012

The trained and effcient staff is helpful and shows concerns. Joseph Baker as a Sales Consultant was very much involved and helped me in my buying decision.

wquiles

24 de dic. de 2012

My neighbor bought his CPO Acura from David McDavid, so when we were looking to replace my wife's Accord with an used Acura TL, I felt comfortable giving them a try. I found a CPO TL at the dealership, and then I contacted them via their website, I got lucky that I was contacted by John Clarke - he responded quickly to my inquiry, was flexible to meet with my and my wife, help us arrange two test drives, and helped us get an excellent appraisal on our Accord, which made the deal with the CPO TL meet our financial needs. Overall this was a smooth, no pressure experience, and I will definitely contact John next time I need an Acura in the DFW area.

cuhere

20 de dic. de 2012

We were initially going to buy from Goodson in Dallas until they quoted us the price they would give us for our trade (knowing before hand that we were leasing our trade and could get rid of it ourselves) and the price of the same car we purchased from Mr. MacCormick. Mr.MacCormick knew we could get rid of our trade and he let us know, with out insulting us, that he couldn't give us what we needed to get out of our lease. And that was fine....He also worked with us to get the price we wanted to pay for the vehicle we purchased. Mr. MacCormick went over everything on delivery. I am very pleased with our purchase and so is my husband. We will recommend this dealership to everyone we know and purchase our next vehicle from them as well. Thank You so much Mr. MacCormick for your patients and understanding. Something you don't find in dealerships anymore. It was our pleasure!!!Jeanette & Fred Thompson

Richard

13 de dic. de 2012

I have my third Acura TL and love it. That means that I have used David McDavid service department for close to 10 years. Their service department goes beyond the norm in assisting you and taking care of your car. I have never, so far, had to go back for any sloppy work. The service department assisted my wife get the battery replaced once when I was flying in. The car did not start when she was ready to leave for the airport. The battery was replaced and she made to the airport in time to pick me up.

richard gerber

13 de dic. de 2012

Arthur, Giles and Chris were the most professional " car people " I have dealt with and I have bought a lot of cars in my day. They gave me every consideration and beat every other Acura in Texas with price, courtesy and professional. We know a lot of other out of state Texans and would reccomend This dealership to anyone. Thank you. Rich and Jane Gerber

rplanks

12 de dic. de 2012

This is my 3rd car with this dealership and I continue to go back because the entire staff is extremely helpful, knowledgeable and friendly. My most recent experience was no different, Denis Joseph went above and beyond to make sure I was satisfied, and I am. I love my new car. Thank you Denis and the wonderful team at David McDavid - Plano.

jleckert

12 de dic. de 2012

I went to David McDavid to make my first new car purchase. I was extremely pleased by how helpful everyone was, and how committed they were to helping me find the perfect car. I had visited other car dealerships both in Texas and Oklahoma, and this dealership's overall friendliness and professionalism won by business. The total experience was great and I will definitely go back.

Huffnbs

9 de dic. de 2012

Denis was very friendly and helpful throughout the entire process. He definitely made my car buying experience better than I could of imagined. I would advise anyone interested in Acura to try David mcdavid plano

vronline

30 de nov. de 2012

Great experience... Delivered everything as promised and actually went above and beyond. One of the best car buying experiences I've had. I am an out of town customer and bought this car after seeing it posted on the internet. The description of the car provided by Tim was very accurate. Everything was seamless from start to finish... Would definitely work with the guys at David McDavid again!

zoltex

27 de nov. de 2012

Actually, it was my first experience with David McDavid Acura Plano. Arthur was friendly, honest and experienced. No pressure! I would recommend dealership and Arthur Dee to all of my friends.

pinghai.hao

25 de nov. de 2012

Denis Joseph helped us purchase a new 2013 MDX. We really enjoyed the experience.He was very professional and helpful and showed great caring and knowledge.Thanks Denis!

marian.vance.3

21 de nov. de 2012

I found my dream car and the great sales team at David McDavid helped me make my dream a reality. The team included my salesman, Sotero Napoles and finance manager, Ebi Saidzadeh they were extremely professional, patient and knowledgeable. I highly recommend the dealership to anyone who is looking to make a great deal. They even worked long after the deal was made, I bought the car on Saturday and on Monday I got a call from Ebi stating, "I got a better deal for you, and because of that, your monthly payments are lower." My husband and I calculated that because of the new deal, we are going to save hundreds of dollars. I great big thank you for all of your help. Not to mention I LOVE MY CAR!!! Happy Holidays.

warfact

14 de nov. de 2012

I visited a few other dealerships and, because I am young, the salespeople did not really take me seriously. I decided to make one last stop at David McDavid Acura in Plano because I saw a few used cars on the lot with reasonable prices.I was immediately greeted by John who offered to show me some of the better cars on the lot. He was very honest, steering me in a few different directions based on my requirements and preferences. He treated me with the utmost respect, did not pressure me into anything, and helped me find exactly what I was looking for.John and the rest of the team made the whole car-buying process very painless. Being my first experience, I did not feel overwhelmed. They laid everything out in front of me and guided me in my decisions without pushing me to do anything I either did not want or couldn't do. They offered to clean and detail my new car and made sure I got everything I needed with the car.I would recommend John and David McDavid Acura in Plano to anybody in the market for a vehicle purchase.

its1987

13 de nov. de 2012

John Clarke was a pleasure to work with. He was very knowledgeable, quick to respond, and friendly. I really liked the way he was straight forward with me and we didn't have to haggle on details. Everything was taken care of by the time I was ready to buy and he made sure all was OK and we were well informed before we left. THANK YOU!!

jesseglyon

12 de nov. de 2012

This is the 5th time we have purchased an Acura and the 4th time we have purchsed at David McDavid in Plano. They always work with us on special requests and make the purchase a pleasure. Thank you for you constant level of quality service.

Asish Bala

5 de nov. de 2012

John was very courteous and professional. He helped my wife and I close on a quick deal (2010 mdx) at a mutually agreeable price. John followed through the following week to ensure there were no loose ends and that we were well taken care of.Thanks for a pleasant experience.

bwacura85

5 de nov. de 2012

John and Tim were very informative about the car I was interested in. Very relaxed experience, felt no pressure. They were easy to work with and very professional.

bigfishlittlefish

1 de nov. de 2012

Still giggling, went in for a routine check up on my 2010 RDX (which I adore) and walked out with a brand new 2013 new generation of my same car, the 2013 RDX. This is our 3rd Acrua purchase from McDavid in Plano over the last 3 years and we love the staff, dealership, service department - if I could rate them an 11 out of 10, I surely would.Charlie leads a great team and organization, and frankly, I cannot imagine purchasing a car from anyone else. My salesman was Drew Jones and past purchase was Mark. Love them both and you cannot go wrong with either! They will treat you with TLC and get you in the car of your dreams!Thanks to Charlie and your entire team!

marias_123

29 de oct. de 2012

John Vakili was very knowledgable and professional. He went above and beyond to find me the car that I wanted. I will definitely recommend him and this dealership to everyone I know.

geetar85

25 de oct. de 2012

Denis Joseph was wonderful to work with. He was friendly, knowledgeable and very helpful. We had a great experience buying a new car from him, and I would recommend him to any of my friends and family.

pcm56

25 de oct. de 2012

Even though I didn't buy my 2002 CL from McDavid Acura I have been using the service dept at McDavid Plano for 10 years, they are the best! So, when it came time to trade I went to McDavid. Everyone was very nice, Tim S. was great. I appreciate the time he took to explain some things to me and his patience with my flip-flopping between cars. I definitely recommend the dealership. As I stated previously the service dept (Tony & Ken) always take excellent care of me and make me feel like a friend, and so did Tim.

sehar.hooda.75

8 de oct. de 2012

Denis Joseph was a great sales person. He was very kind, sincere, and patient from the start. He was very helpful and answered all our questions with great detail. We recommended him to our friends too! He was very helpful in teaching us how to add bluetooth and navigation to our car and showed us exactly how to do with every step. He spent a lot of time teaching us. He is great! Thank you!

amic416

5 de oct. de 2012

I have purchased cars from other dealerships in the past. I wish I started with David McDavid Acura first. I worked directly with Ankur the sales manager and Sotero the salesman. I am in sales and truly value not being treated like a sale but rather family. I felt they had my interest at heart and truly treated me like I was part of their family. They offered a great selection and narrowed down according to my needs not what was best for them. I recommend David McDavid too ALL of my family, friends, and random people in passing!!! Ankur and Sotero feel like part of the family now and look forward to working with them directly in the future!!!!! Get treated how you deserve to be treated!!!! THANK YOU FOR ALL THAT YOU DO!!!!!!!!!!

stevens75035

3 de oct. de 2012

After visiting David McDavid Acura on a sunny afternoon I enjoyed the information given along with a test drive of a used Acura TL by Mr. Tony Vester. My family and I were thouroughly impressed with the vehicle and the knowledge of the sales associate pointing out all concerns and addressing my family needs in regards to the vehicles performance and ammenities. After leaving the dealership we decided to negotiate a purchase for a low mileage TL. Communication was open with all parties back and forth by phone email and text due to my busy schedule. All this was taken in stride by Mr. Vester and our communication never dropped. Unfortunately we could not strike the final amount needed to close this deal, but I would definately recommend Tony Vester, and Sam in used car sales representing David McDavid Acura for any used car purchases for their great attention to detail and pursuit to give the customer what is ultimately wanted, a tremendous purchasing experience. Thank you again for everything and I look forward to doing business with you in the near future.

alexandra.garcia2

1 de oct. de 2012

I just purchased a 2010 Honda Accord Crosstour from John at David McDavid Acura of Plano. It was a seemless and very pleasant experience. He is professional, personable and knowledgeable. I felt very confident in him throughout the transaction. I was a little anxious as I knew I had some credit challenges. He set me up with Giles to work the loan. I drove my car out that same evening. I whole-heartedly recommedend this dealership and John, specifically, to anyone.

Gallacobar

26 de sep. de 2012

Great experience, for a change. I would recommend the dealer, and the finance department.Staff was well informed, and we're real car people.They were knowledgeable of competitors and other offers.

tj

26 de sep. de 2012

Second time buying a used vehicle from Tim Sechrest at McDavid Acura and it continued to be an excellent experience. Very smooth, no hassle with the buying process and very quick and easy with completing the purchase and financing paperwork. Tim is an excellent communicator, is upfront and trustworthy - he'll tell it like it is. I live in SW Arlington, so it is a special trip for me to go to Plano to buy a used vehicle; and they all make it worthwhile. Will look to buy from them again when I need another vehicle.

csbeautyful1

14 de sep. de 2012

Andy was great. I usually go to Goodson Acura, but my last two visits with their service departments has almost made me not want another Acura period! They are high pressure for services you don't need according to the owner's manual. I live in Grand Prairie, so for me to go to Plano should speak volumes! However, Andy made me feel right at home. He was very honest about the condition of my vehicle, which is great. He has restored my faith in Acura. He even noticed that I need to get my armrest repaired under the warranty. I had completely forgotten about it, and my warranty would have been expired in a few thousand miles. This is the service I expected from Acura when we made the decision to purchase our TL and TSX.

aholloway

14 de sep. de 2012

Very accommodating and friendly staff. Everyone worked to make me feel comfortable and to achieve an agreed upon price. All around, I was very pleased and would defintely recommend David McDavid Acura.I will say that I don't like the heavy pressure to purchase extended warranty options. I know that is part of the finance person's job (I can't recall his name) to try and sell those additional options; but when I say no the first time, I mean no and don't want to be pushed and pressured to do it.

dougrobo

9 de sep. de 2012

Very good experience. Enjoyed the fact my wife and I were able to look at the certified pre-owns for a few minutes before the salesman engaged. John Clarke was very patient with us, and allowed us to test drive multiple vehicles. The only criticism I have is that the original offer for the trade-in was very low according to "black book" valuation online. The offer was upped, but not to ball park I thought it should be. They adjusted the valuation on the certified pre-owned I purchased to compensate.

familyof5

7 de sep. de 2012

Tony Fontana is the best service advisor. He is always friendly, helpful, and explains things. Tony makes you feel very welcome and wants everything to be easy for us. Tony is the reason my husband and I service our car here.

kirby.lumbre

6 de sep. de 2012

Very friendly atmosphere. Denis was genuine, knowledgeable, straight forward and professional. All my needs were taken care of and questions answered. I had a good deal, but I thought I thought they could have given me a better one. When my vehicle was ready, Denis was honest about a few minor dents on the window lining, promised me they would fix it and had it take care of in no time. Overall, I had a good experience and would recommend this dealership to future customers.

wpieper

3 de sep. de 2012

Acura was one of the cars I was considering to buy based on its reputation. David McDavid is the closest dealership to me and I was pleased with the friendliness of staff and the car buying process.

rrickerd

3 de sep. de 2012

They wrecked my car when I went in for a repair! The worst part was that they acused me of bringing it in that way. The fender has bare metal when they fixed it. I will never go back!

ltramel

1 de sep. de 2012

We went up to the David McDavid Acura dealership to look at teh 2012 Acura TL and RDX.we have a 12 year old Acura TL that we had bought there new and we have purchased Honda Pilot from the David McDavid Frisco Honda dealer. Tony came up and asked to help us he was friendly but never pushy and we had just come to drive the cars and then go home and think about it, before you know it we were picking one out and signing on the dotted line. Tony was so nice and easy to work with. Charlie was nice too and Salim was so fun and yet very business like, a great guy he explained everything so very clearly and thoroughly. They all made that horribly long process seem shorter. Actually our Honda Pilot purchase in 08 took longer so Acura is faster :). We loved our 2000 Acura and we will love this one also.

lynn26us

30 de ago. de 2012

I had spent months car shopping before I stopped (on a whim) at David McDavid Acura, Plano. I had just dropped off my father at his physical therapy appt at Baylor Heart Hospital down the street and only had an hour before I had to return. In just that hour, Denis treated me like a friend he'd known forever - as opposed to a WOMAN who needed her HUSBAND present to even be considered as a customer- he answered all of my questions, offered more information on the car, let me test drive the car and made me realize this was the place I needed to buy a car from. Customer service was above and beyond what I had expected. I love my car and David McDavid Acura now has a return customer. I can't imagine going anywhere else after this GREAT experience!

geri.hosterman

29 de ago. de 2012

I've been coming to David McDavid Acura for nearly 14 years and am always pleased with the customer service I receive. My contact in the service department, Carl Dehls, always takes care of me and my car. Tony Vester did a great of getting me into a certified pre-owned car this week. I couldn't have asked for anything more and I love my new car!

Texaskopp

27 de ago. de 2012

I have been to the service department 2 or 3 times with my Acura MDX 05'. Nathan has been my service person each time. I can honestly say I have never had Berger treatment at a car dealership. Nathan, as well as the service technicians behind the scene are amazing. They have gone above and beyond with repairs needed on my car. I have not felt pressured or 'sold' into additional repairs or services. I will and have recommended this service department as well as Nathan to friends and family.

tmerchant8

25 de ago. de 2012

I was greeted as soon as I walked in the door, everytime I arrived at the dealership. Andy helped me out with everything I needed, and got all of my recalls and service done in a timely manner! He was very friendly and took great care of us! Thanks so much David McDavid Acura Plano & Andy!!

Texexpress

24 de ago. de 2012

I've been a McDavid Acura customer for about 9 years (3 buys and all service/maintenance). Sales and service personnel are professional and friendly in every aspect of what they do for the customer. In my experience, customer satisfaction is truly the focus. The high quality of service, sales and the vehicles is a top reason I have remained loyal for 9 years and will continue to be. I'm old school...believing loyalty and respect are earned, not expected. In my opinion, McDavid Acura has earned my loyalty and respect through actions that follow their words.

TO64050

20 de ago. de 2012

I have been having my TSX service since September 2004. I have 160K miles on it. Ken and his advisors do a first class job in providing service, explaining any unforseen probelms or service required. They look for the best option and work with me as the customer to come up with the best solution. Countless time they have gone the "extra mile" to provide the quality service they are known for. Whne you have the servicedepartmetn like this, you naturally are inclined to think about buying cars from them.

JJAdjuster

18 de ago. de 2012

I had a very pleasant and positive experience at David McDavid in Plano, TX in trading my vehicle and purchasing a pre-owned certified Acura. Muffy was wonderful during the entire process and he treated me with respect even before I came to the dealership. Muffy returned my calls and he provided me the information I requested, but did not pressure me in the least. He also accommodated my schedule and greeted me at the dealership when I arrived. I received a good trade-in value for my old (192,000 miles)vehicle from one of the managers, Sam, which was appreciated very much. I believe I received a good price for the Acura MDX which I purchased, and the vehicle presented very well. All my questions were answered before and after the test drive. The negotiations to purchase the Acura were direct and were not overly time consuming. The financing went very well and I received very good service from Giles in arranging the loan. After the purchase was completed, I was connected to the service department to add an after market item. I was given a quote from Sami for the item to be installed and advised the parts were in stock. The work was performed the next day (Saturday) which was very helpful for me and my work schedule. Overall, I had a very positive overall experience at David McDavid Acura of Plano, TX. I appreciated the kindness I received as well as the respect from every person I encountered. I am very happy with my new 2009 Acura MDX. I definately would recommend this dealership from every aspect of my experience.

okiehud

17 de ago. de 2012

Great used car buying experience! No pressure, no schmooze, just facts. We didn't have to "meet" the manager. Just dealt with Tim who was fast, friendly, and warm.

bradhartley

13 de ago. de 2012

Very friendly dealership. Straight forward sales. Knowledgeable sales staff. Good location off of I90. I would definitely recommend David McDavid Acura Plano to anyone wanting to buy a new Acura.

lisadeit

11 de ago. de 2012

Joseph Baker was very helpful and knowledgeable throughout our purchase experience. He helped us decide between the RDX and the MDX based on the features of the 2 cars. He explained the different packages available on the MDX. He was courteous and respectful of our time.

Spaceman00

5 de ago. de 2012

The entire David McDavid Acura team did a fantastic job! I was able to find the exact vehicle, a 2013 RDX with navigation package, and negotiate the purchase in record time. Chris, Drew and Salim took excellent car of all my new car buying needs. Thank you, David McDavid Acura!

bodav

4 de ago. de 2012

Recently purchased a new RDX from your dealership with Gabe being the sales person and Tony the service writer....My experience was extremely pleasurable and would highly recommend this dealership.Robert Davis

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4 de ago. de 2012

Our family is on our 5th Acura and we highly recommend McDavid Acura in Plano. Carl has taken care of us for years, always very knowledgeable regarding needed service, any recalls on each vehicle and provided us with expertise, very personal professionalism, accommodating scheduling, and reliable pick up time.

FriscoRealtor

3 de ago. de 2012

I did most of the price negotiation via email before I visited the dealership. Once I arrived at dealership I found my sales consultant Matt Oravetz to be friendly and knowledgeable. I liked the way that when we finally locked in on an exact price for the vehicle that he did not do the "let me ask my manager" multiple times. Instead he made an offer I countered and we came to an agreement on an acceptable price to both of us.Also when I came to collect the car the next day I found Matt Oravetz to be great in explaining the main features and setting up some of the technology features that I would be using.I also found it was a nice touch that he phoned me up the next day to ask if there was anything he could help with or answer any questions I may have.

pbperser

3 de ago. de 2012