FindMe

21 de sep. de 2016

Mr. Yong Kim was very knowledgeable all CR-V mode and informed me about every detail about the SUV and deals. Long Kim gave me enough time to think and help me to choose and make the right decision.Thank You.

GailC

19 de sep. de 2016

Have had two great experiences and ready to buy again so of course I am considering this dealership. It is not the closest to me but I will drive to work with them.

chiquisquest

13 de sep. de 2016

mr Davis Dunn was very amable and informed me about every detail about the van and the sale.the car is in a great condition and the dealership made things easier for me to get it. than you.

Michael 246

10 de sep. de 2016

BUYERS BEWARE!! This dealership is full of liars and scam artists. We were having issues getting a 2012 Acura TL with an airbag recall fixed. Goodson Acura refused to give a loaner or rental even though Honda's website says otherwise. My mother drives an hour to work every day and this was a big concern for her. So, instead of continuing to fight with the dealership we opted to purchase a new Honda Accord from David McDavid.They had the audacity to use the airbag recall as an excuse for not giving market trade-in value for the Acura. They lied straight to our faces and said the car would sit on their lot for 8 months. Actually made us walk outside and pointed at a big parking lot and said these are all the trade ins waiting for airbags. Yet, 3 days later the Acura was posted on their website for sale. No integrity at this place. As victims of the recall, we're protected under consumer laws against things like this. They shouldn't be making us pay the bill for someone else's mistake.Being loyal to Honda products, we thought they would want to make things right. Instead they treated me like garbage and talked to me like I was dumb. Don't ever go here. I'll be pursing my legal options for a real resolution.

stillwaterb

5 de sep. de 2016

I was bait & switched last week on a used Honda Accord. Confirmed my appointment an hour previously, when I got there the car I had wanted to see was conveniently sold already. The "Honda Certified" vehicle I test drove pulled to the right and had a rattle in the wheel well.

Giovanny Perez

3 de sep. de 2016

It was fast, easy, and took care of me. I walked in and they started helping me right away. Helped me check out some cars. Helped me get situated -Giovanny Perez

Celene

3 de ago. de 2016

David McDavid Honda provided a super stress-free car buying experience for me. Coming from 2 states away, I found the car I was looking for on the internet, made a call to Davis Dunn, and ended up making the purchase in Irving, TX! I was given more for my vehicle on a trade-in than I anticipated and the original price of the car I wanted to buy was below the KBB suggested price. I had no problem making a decision that I was getting a great deal! Davis was accommodating and very timely in getting my requests to the service department for add ons and modifications of the vehicle. Everything went smoothly and I was at ease driving my newly purchased vehicle back home! I would recommend Davis Dunn if you're looking for a great certified Honda vehicle!Celene

Logi65

30 de jun. de 2016

I had just left another dealership that was so unprofessional and ended up at McDavid Honda Irving, where I was greeted by Davis Dunn. Davis was great, very professional and attentive to my needs. Wonderful experience and would highly recommend Davis and McDavid Honda to my friends and co-workers. Thanks again for a pleasurable experience!

Danny H

27 de jun. de 2016

My son had just recently graduated High School. We were in search of a used car that was mechanically sound & would last through his college education. We had the pleasant experience of having Mr. Davis Dunn as our sales representative. Davis made us feel at ease very quickly. He was very attentive to what type of vehicle we were seeking & more importantly, our budget limits.Davis worked hard to find a car that met all of our requests. He contacted us & we test drove the car & it was a done deal. This car buying experience was as smooth as I have ever experienced. I will suggest Davis Dunn at David McDavid Honda in Irving TX to all my friends & family.

cargirl216

25 de jun. de 2016

David Henry doesn't care about his his sales associate's treatment of their clients and does not even have the courtesy to apologize for a mistake made on behalf of his team.

joseph2016

22 de jun. de 2016

Thanks Michael Lee for helping me to buy new car...I am going to buy another car from you later...^^You guys are very nice ,and did excellent job...

Car shopper

17 de jun. de 2016

Went there to look for a car today, found their approach very unprofessional, have bought car over the last two decades in multiple cities and countries but this has to be the worst experience. The sales folks did not seem to know what they were selling too well and almost seemed like they wanted to bully us to make a decision. I had a close friend with us also he also had the same comment.

nray

13 de jun. de 2016

My wife and I had a very pleasant, no hassle visit with Mike Lee(salesman) along with support from the Magic man Mr.Lacy! We were able to secure a good deal and thats not said lightly coming from an experienced car buyer. FYI we purchased a 2016 HR-V CVT and we are very pleased with the ride and especialy the deal! ,

Kevin Tindle

10 de jun. de 2016

My wife and I bought a new Honda in 2014 from Mcdavid in Irving. Fast forward to Feb of 2016. She goes in for an oil change and estimate on a minor accident. The finance manager sees her waiting. She was having problems due to McDavid not sending her the booklet for free oil changes. He mentioned that she should consider buying a new Honda. She said she was happy with what she had. He kept on. During the next 4 hours she said no deal and ask for her keys back 3 times. Each time they brough someone else out to talk to her. After 4 hours of talking an lots of lies a deal was made for a $500.00 sign and trade. When she is signing the paper work it showed a $3370.00 down payment. My wife questioned this. The finance employee tells her they had to move some numbers around to make it look right. A few days later I ask her how much of a refund she got for her Gap protection, extended warranty and dent protection. The car was only 18 months old and had 12,000 miles on it. She said nothing. I ask.her if it was mentioned. She said no. I called the dealership and was told in so many words that my wife was wrong and was lying. They said she had signed papers applying the $2870.00 refund to her down payment. My wife said she was never told of this. We requested the form that she signed. My wife took one look at it and said that's not my signature. McDavid said it was. So we sent all of the paperwork to a very well respected handwriting expert. A few days later she called and said it was not my wife's signature. It was a 100% forgery. It took 3 weeks to get a meeting with the general manager. He agreed it was forged. They sent us a check for the $575.00 it cost for the handwriting analysis. After that they have completely disrespected us and told us we were not entitled to anything more then the differance in the price of vehicles. We were told the employee has been fired. But they will not give us his name so we can file charges. We are in the process of getting a lawyer and getting the media involved. If you know of anyone who has bought a vehicle from McDavid and traded one in let them know about this. They do not give the customer the cancelation form giving McDavid the refund.

Andrew Morris

2 de jun. de 2016

My wife and I had been researching a new car purchase for months, so when we were involved in a car wreck, we accelerated our new -car purchase timetable. After more research, we used TrueCar.com to connect with local dealerships on a 2016 Honda Civic Touring.Sohaib and David McDavid of Irving were the first to reach out to us with an incredible price, which we soon accepted. After dicussing further details, we arrived at the dealership the following day and were pleasantly surprised to close our deal exactly as we had previously discussed by email. We were amazed and grateful that Sohaib's actions reinforced his rhetoric through the emails.Three weeks later and a loaner in the interim, we picked up our new car and could not be happier with the vehicle, the service, and the entire process from start to finish. We could not recommend Sohaib and McDavid of Irving more highly. You will not be disappointed with your experience - this dealership does not try any tricks, keeps to their word, and does everything within their power (and more!) to ensure you are comfortable, happy, and satisfied with the entire process. More dealerships should be like this, and Sohaib is the model dealer. It was a pleasure working with him.

Vroberts

28 de may. de 2016

I've purchased 3 cars from your dealership in the past; however after my last visit you have lost a repeat customer. My husband and I came to trade in our vehicle and do an upgrade. After negotiating a price with the sales person the finance manger attempted to use his poor negotiating and communication skills.He spoke to us very condescending and at one point insulted our intelligence. In the past our visit has always been very hospitable and that is why we choose to become repeat consumers. Never again will I purchase a vehicle from your company nor will I recommend anyone to do business with you.

Ram

29 de abr. de 2016

"This is the worst experience I've ever had buying a car! They are HORRIBLE!" Marshall and Ronnie Meyers are so ridiculous that they cannot be trusted.

unknown

19 de abr. de 2016

Sales team is not good and they didn't know internally that car had been already sold. Even the Internet salesman didn't know. Also knowing my requirements I had to ask them to check for other cars which can fit my requirements instead of them doing it. Bad overall experience.

jlspence91

18 de abr. de 2016

To keep it short, I have bought 3 brand new Accords from this dealer over the past 5 years. After 5 years of dealing with rude personnel and terrible service, I drove off those lots for the last time. After an unfortunate series of events with my second Accord, I purchased my 2014 Accord (with no financial assistance from the sales department, of course.) Recently the transmission went out on the 2014 at 22,000 miles. After trying to talk me out of taking a loaner vehicle, they stuck me in a cheap torn up version of what should have been a CR-V. All the new Accords were "reserved" (fast forward 7 days and all those Accords are sitting unmoved in the same spots). The car was taken in on Saturday with ETA Tuesday. On Tuesday I called and was told the car was finished but they wanted to test drive it on Wednesday. Why they could not do it in the last 5 hours they were open, I do not know. Wednesday comes and I show up about 5PM (30 minute drive one way) as the car was to be done by 3. "Oh, we tried calling and you didn't answer. Car won't be done until tomorrow at noon. They are waiting for a new part to come in for the transmission." Mind you I was told the transmission had already been installed and such the day before. Also, my official phone bill has no call from that dealer on that day; go figure. On Thursday, I receive a call about 10:30 saying it won't be done until 3. Still not sure what happened to noon, but I digress. When I arrive, and get in my car to leave shifting the car into drive it feels like the car had just been rear ended. Not to mention the car sounded and felt 10X worse than it did with the broke transmission. At that point, I was so fed up with the service at this dealer over the past 5 years that I drove off that lot and promptly went and found a dealer who was willing to get me full price for the vehicle even with the TERRIBLE transmission job (they assured me they would make sure the vehicle was properly fixed before resale) and that is all she wrote. I purchase brand new about every 2 years, and leases are not in my best interest with the miles I drive. So the only ones losing out is this dealer. A few pointers to the dealer: send your workers to professionalism and leadership training before they deal with the public. Small things such as a SMILE go a long way! Nobody in your service department apparently has ever heard of a smile or manners. Also, SCHEDULED APPOINTMENTS should be binding! When I make a verbal appointment over the phone to ensure that I can get in and out, it should NOT take 2 and 1/2 hours to complete an oil change. And yes, it consistently took this amount of time over all the year servicing my cars at McDavid. The problem most often was my car being finished and being parked and forgotten. I monitored this situation over several visits and I just set back to see how long it took for someone to bring my car around. It is not the customer's job to do what you all SHOULD be doing. Though I will never buy a vehicle from this dealer again, I hope these suggestions help the dealer weed out these service personnel who have absolutely no idea what they are doing. Also, please share with the sales personnel that they do not know everyone's background. It is not a wise idea to try the age old sales tactics anymore. Holding a potential trade hostage, not cute. This is why I always give personnel a valet key and keep my actual key so I can retrieve my car myself. Your employee Travis also needs an attitude adjustment, quick! I don't appreciate the condescending tone he took with me and my friend when I brought her to the dealer for a purchase in August of 2015. It is also advisable that you don't tell a customer about their own finances. To make statements like if you can't afford this car you certainly won't be able to afford that one. It is not a point of affordability, it boils down to finding a deal fair for both parties and you cannot expect anyone to believe a dealer "loses" money on every car. That is a sales tactic my grandparent's generation used and it is old.

Dejavu71349

4 de abr. de 2016

Never in 50 years have I been subjected to such sleazy sales tactics. They either refuse to commit to price for the car and/or your car in trade or barrage you with form texts which contain a price quote which they can't meet. They neither return your calls to the so called sakes manager, all the while trying to lure you back to the dealership where they will not honor the impossibly low offer for a new car, but will try to harass you Into buying one anyway. Avoid this place!

The Holloways

29 de feb. de 2016

My wife and I stopped by David McDavid Honda in Irving to look at the new 2016 Honda Accord Sedans. We had already done our research and knew exactly how much we wanted to spend and how much we wanted to pay each month. We asked questions and received intelligent answers. We communicated with David McClain and we got exactly what we wanted with no problems, no hassle and no pressure. Great Experience!!!The Holloways

Nitesh

29 de feb. de 2016

Sales person behaved good with us and we bought on the same day and I have been driving very comfortably .. I would like to recommend him for others as well

Anil

25 de feb. de 2016

been dealing online with various dealers but none responded like Mr.Travis., the director sales.When I requested for good to be true deal,he right away agreed and next day we closed the dealand took delivery of the new car in less than 2 hours with help of Mr.Anthony, sales.you'll not be dissapointed but will recommend others n come back .thx guys.Anil

Noela

23 de feb. de 2016

I am very happy that I went to David McDavid Honda in Irving to purchase a new car because I'm not sure if any other sales person would have been so helpful and understanding. The sales consultant, Sam Rhodes was awesome, and he assisted me in finding the vehicle that I wanted to purchase for the past few years. I wanted a coupe for a long time, but the brand new 2015 Honda Civic Coupes were nowhere to be found; however, Sam went above and beyond to find me exactly what I wanted! In a few years when I decide to purchase another Honda, I will definitely go back and see Sam.

anil thapa

23 de feb. de 2016

my salesman prad is very helpfull i recommend to my friends. He is so polite and behaves like his friend i've never feel that i m in a dealership.

jbusbin1

5 de feb. de 2016

STAY AWAY from the Service Dept!Bought my car through them and got the service package. Service has been average throughout the service history (typically slow, forget to reset sensors for oil changes, try and up-charge you on everything), but my visit today resulted in me getting charged for their carelessness!Brought car in, had oil change voucher, gave voucher to service tech, He comes by 45 min after drop off to go over their standard checks of all your systems/parts, doesn't mention that voucher is invalid. Then when car is ready (it has now been hr and 30 min since my arrival) he mentions voucher has already been used.(this is incorrect, I tore the voucher out and handing to him when I pulled up)I escalate to one of the financing folks and he notifies me that the voucher had expired, not used.So after an hour and 30 minutes:- They failed to check and notify me that the voucher is invalid- They had already provided the oil change = 50 bucks,- Financing guy could care less that they messed up by not checking voucher= I get stuck paying for something I didn't need to get from them (far cheaper and closer options near me)BTW: there's no date on the coupons indicating this date, go figureI bought a car at this dealership and they have no regard for customer service. Shame on you David McDavid. Needless to say I will not be using the service department nor ever buying a car from this dealership again.Losing a customer over a $50 oil change = wow, what has happened to customer service these days..

Civic lover

22 de ene. de 2016

This is my 2nd Honda Civic;I unfortunately had to replace my 1st;only after 2years. I hate change so much that my new one is a clone! Love the mileage as well! They're great cars.

JuanP

6 de ene. de 2016

Great customer service, great buying experience. I recommend this location to any people looking for a new car.

Gelu

1 de ene. de 2016

12-31-2016Hi, my name is George M. My phone # 570-269-Gelu.. Anyone who wants more information about this situation call me, I will be happy to give you details....Last Saturday we purchased for my Daughter a 2016 Honda Accord with sensing from this dealership (a little bit of a back and fourth they hassled with us for our trade but we gave in and purchased the car) A day later I decided to purchase the same vehicle for me, thinking I was going to get a better price if we buy two cars in a week ( here's when the the real trouble started) . I had multiple conversations over the phone and Texting negotiating over the price.!!!Finally we came to an agreement (Frank the sales person) today tell's me to drive down to the dealership because Travis (internet sales director) agreed with the price....!!!Once I got there the hassling started,, "George you know!!! we can't do this price but if you agree to this price I'll take it to the manager and so on and on and on... the price goes up and up until you give in to there pressure tactics.I am 58 years of age and I negotiated for more then 20 cars until now, but I never had a dealer use this form of tactic like David Mcdavid of Irving did.I left the place offended and angered, so at 6pm I called Richard Schindler, General manager ,he was nice, seemed surprised.I like to know if he or the OWNER is going to do anything about this. I unfortunately am leaving Dallas after tomorrow....I URGE YOU ALL NOT TO BUY ANYTHING FROM THIS DEALER.....Go to a DEALER that's going to give you a price and COMMIT TO IT IN RIGHTING This PEOPLE ARE SCAM ARTISTS DO NOT TRUST THEM Happy new year to all God bless this Land "USA" love it or leave it..

slwright01

19 de dic. de 2015

I would like to thank Felix Ndingwan and Christopher Pruneda for making me feel welcomed and going above and beyond to get me a great deal! Thanks for providing great customer service!

Raghavan Meenakshi

13 de dic. de 2015

Thought of buying the last year model but they helped me to get the new 2016 model with good deal.

Virlean Tx

12 de dic. de 2015

The service was great as usual. I come here about twice a year. I have been using this dealership for over 5 years. Starting with Felix, in used cars, he helped me get an excellent car, and then my daughter got an excellent car. Since then, she has bought another car from Felix. I bought a new one, and Felix was not in at the time of purchase.

Irving Family

11 de dic. de 2015

The only thing I would take into consideration is the time. I understand we all have our up and downs. Usually the morning isn't the best time. And with that being said, customer service should always take that in consideration. Other then that. Thank you very much. I'm glad to be part of the Honda family.

Christine

11 de dic. de 2015

First Scheduled Maintenance on my new CRV Honda was a good one. It didn't take long. Service Advisor Philip Van Tuyl was efficient and thoroughly explained to me what they checked and did for my vehicle.

Ellen Paul

8 de dic. de 2015

Excellent prompt attention. Did a great job and not too much money. Thorough and helpful.

Quan Ninh

8 de dic. de 2015

Great help from the sale staff. Very quick finance process

drlove1

7 de dic. de 2015

I recently purchased an Acura TL 2013 model from David McDavid Honda of Irving, TX. My experience was a pleasant one. There was only one hiccup in the process that caused me to have to drive back out to the dealership. The staff was very friendly and helpful. In fact, due to the friendliness and customer service attitude of the manager (that I experienced over the phone), I immediately decided to give this dealership a look. I'm glad I did.

Jennifer Vaughn

7 de dic. de 2015

We were shopping for a new, bigger car.We came in to start looking & test driving vehicles & I already knew that I wanted to see the Honda Pilot. We drove it & them got a Black Friday deal on it & bought one like 5 days later!

Sanjeev Mudhaliar

7 de dic. de 2015

Rey is one of the best service advisors. His attention to detail is great and he makes the customer happy

Jordyn Garfias

7 de dic. de 2015

I like people there nice and really friendly they tell me everything I need to know about my car and what's good and not about it.

Truckdriver Walter12

7 de dic. de 2015

Awesome experience with David mcdavid Honda of Irving, there is no words to clearly explain how satisfied we are after purchasing our 2016 Honda Pilot from this dealership. We wouldn't expect anymore from them, they did everything in order to make us feel comfortable and happy. Of course I recommend this Team to everyone looking for a vehicle. This is the right place to go.

Gordon Wilkinson

5 de dic. de 2015

Overall great experience. Explained everything every step of the way. Helpful and courteous.

Jagannath Subedi

5 de dic. de 2015

It was really really nice. Except APR. I am totally disagree with APR

Bounne Louangviset

4 de dic. de 2015

The service is quick done with clean car wash. I will be back for sure for my next service.

Gene B

4 de dic. de 2015

Buying a car is always a chore for me. My trade in was seven years old and that was our "newer" car. The people I dealt with were very accomodating and most of all followed through with a significant discount on the list price unlike another dealer that I shopped. The staff throughout was pleasant to deal with; I give them the excellent rating in comparison to my other experience. My advice - anytime you buy a new car and trade in another, be prepared to deal.

Christina Sandhya

3 de dic. de 2015

Friendly atmosphere...quick and efficient...communication is clear and concise.

Romeo Claros

3 de dic. de 2015

My experience In getting my car was awesome, I couldn't expect anymore, I'm glad I picked David mcdavid Honda of Irving, they make a huge difference compared to the others places I went before. For sure I would recommend David mcdavid Honda to my families and friends 100%.I got a 2016 Honda Pilot and my wife, my two little ones daughters and I love it.

Ida Holbrook

3 de dic. de 2015

very easy and friendly sales people. Not pushy but workable. Love my car.

Xuan Vo

3 de dic. de 2015

Everything was very good. I would recommend my friends and others to come here.

Manuel Saldana

3 de dic. de 2015

Overall the experience was great. They took a long time to complete the oil change, but everything else was great.

notafool

3 de dic. de 2015

I set an agreement of $25000 drive out price including tax and anything, but finally when I got the finance billing I knew I was charged the total of more than $28000!!!!!! That's why they hold all my signed documents!!!!!! Because they can increase the price as they want!!!!!! That is the worst store I ever met. I am so regretful to buy the car from them. They use an ugly way to make money......

Michaelle Carney

2 de dic. de 2015

We went to the dealership interested in a particular vehicle. We called ahead of time and the salesperson had the vehicle pulled up to the showroom for us. We test drove the vehicle and liked it. We wanted to see what could be done as far as cost and financing. We were given the runaround and asked to sign things, which really didn't mean anything. They would go into the office and sit and talk and then come back and have an offer. I don't like wasting time. We were told that we had to go to the financing office before they could even tell us an interest rate, who would be financing the car, etc. At the financing office we had pressure put on us to buy the extended warranty, even though I said NO several times. It was almost to the point I was going to walk out because they were not listening to me. I don't like pressure being put on people to buy things once they have said NO. The facility was not very clean as well.

Cynthia

2 de dic. de 2015

Frank / Oliver were very instrumental in ensuring my car purchase was a great experience. Thank you.

Allen Hughes

2 de dic. de 2015

Anthony Roberts was very helpful with my buying experience. Very professional and went above board to assist me.

Joseph Macias

2 de dic. de 2015

I took my vehicle I bought at Kent Honda and the service was awesome did not try to Oversell and was very polite.

Erika Salinas

1 de dic. de 2015

Great service and they took care of all my needs. I recommend this dealership to friends and family.

Dennis Delisle

1 de dic. de 2015

Quick and fair purchasing experience . Did what they said they would do. David and Frank are assets to the dealership

Jane Mitchell

1 de dic. de 2015

Thanks guys! I leased two cars, great service...!

Julie Dunn

1 de dic. de 2015

Went in to get recall taken care of. So fast! So courteous! And they did a diagnostic and found some things and provided a free quote on that work. Some I knew about, others I did not. Super service!

Jagannnath Subedi

1 de dic. de 2015

Even though this is my first Honda car, I am very satisfied. The service provided by sales representative was one of a kind.

Austin Childs

1 de dic. de 2015

Tim was awesome service advisor. Quick, easy, and very helpful!

Ivan Mem

30 de nov. de 2015

Every time I take my car here for service or repairs, I get great service. I've only had one bad experience with one of the service techs, but everyone else has been great.

John

30 de nov. de 2015

This was a painless buying experience. The deal was agreed to before we went to the dealership. And nothing changed!

Dixson

28 de nov. de 2015

Excellent service less than an 1Hour. Employees was curious and time sentive

Zahra Adamji

27 de nov. de 2015

I bought a 2016 Civic Touring model. I was extremely satisfied with the sales person and senior manager. They were very pleasant and actually were interested in us. They were patient and met all our needs.I would definitely visit them again.

Rosie Holan

27 de nov. de 2015

After every auto service that you have done at this faculties they will wash your car. I loved the fact that they came back and wiped down the pilot so you wouldn't have

Krunal Patel

26 de nov. de 2015

experience was overall below average. Took 2 hours for finance to do clerical work. Car was clean but front windshield and side mirrors were dirty considering that it is a brand new car.

Kelly Schoen

26 de nov. de 2015

I went there with the intention of getting a car and got so much more. I was treated like a part of the staff. I felt good and left with a car that I love. thank you

Edralin Marcos

26 de nov. de 2015

I brought my 2008 Honda PIlot to David McDavid Irving TX for a recall service and regular maintenance. I was initially taken care of by Rey Rendon. Rey was very accomodating and at the same time very detailed with the pricing the expected timelines. In my case, it took longer than three hours. Rey was very enough to provide us with a loaner and was able to do some errands instead of just sitting down. He also provides updates on a hourly basis so I knew what time to expect and what else needs to be done.Highly recommended and will repeat if needed, :)

F. Ludwick

25 de nov. de 2015

I Always make an appointment. When I arrive, on time. The service rep. Says, "It'll be an Hour or More, Everybody's getting oil changes today". 1 Hour and 10 Minutes later I get my car back. Why do they prefer you make an appt. When it Does Not Matter? I Am Done. Do Not Use McDavid, unless you got a couple hours to Waste!

Diana Zamora

25 de nov. de 2015

From when we got there till the oil change was done... everything was great! I was very happy with the service :)

Jaweed Sheikh

25 de nov. de 2015

Service timing was good and overall service was but I was expecting my car wash which wasn't offered/done with this service.And also the price matching was not done.

Kim Owens

24 de nov. de 2015

Three days before Thanksgiving and of course the "check oil" light came on. We just bought our car in late August/September. Luckily just received the complimentary oil check/change. Plus we were preparing for a road trip to San Antonio and the last thing wanted was a timely car service. Called to see and spoke to Tim J. Langston he was honest, friendly and realistic. This close to Thanksgiving customers are coming in and gave suggestions but likely with the holiday it is best to get it done soon. Brought the car in the same day, it was busy however Tim L. had the car serviced in reasonable time !!! Plus the car wash.....?? perfect!BIG THANKS to Tim J. Langston~Kim Owens

Mary Garfias

24 de nov. de 2015

I just would like to say that Mr . James was great taking care of us and listen to all of our questions and give us good answers with our New car . I just would had live it more if our monthly payment would have been like five hundred or less that's what the ad that I got sent to my e-mail . This is the second time that we go in with a ad or e/mail and kinda got something of what they sent us so it's getting a better as we go to the dealer. Thank you

Luke Vermeulen

24 de nov. de 2015

I have two other Honda dealerships that are closer, But over the years, I have come to rely on David McDavid in Irving. They have always been straight with me and never tried to "upset" a service situation. When I pulled in this time, they had combined the "Express" and Regular service departments, because they are updating/enlarging their service dept. The line was long - but processed very quickly because they had plenty of service advisors - so very little if any wait. While the waiting room was crowded with people, their was a constant flow of in/out going on. Another great experience - even with the may-lay of cramming two into one.

Maria Lopez

24 de nov. de 2015

We purchased a Honda oddysey.. We fell in love with vehicle when we rented one in Florida 2008 and since then we purchased one. Wouldn't trade it for any other make. The people at the dealership are wonderful. We were treated great and they were very attentive to our needs. I always recommend people to go to Honda dealerships great cars.. Facility is so clean and comfortable.

YVONNE SCHOOLFIELD

24 de nov. de 2015

I had a pleasant experience. All of my concerns were answered in a proficient manner. I appreciate getting service from knowledgeable agents.

Ann Spohn

23 de nov. de 2015

Service was done completely to our satisfaction.We came to you because we trust you.

Accord Owner

23 de nov. de 2015

Brought my car in and even though they're doing repairs to the facilities they were still able to get my oil change done quickly and held true to what I was promised when I purchased the car.

Mannsfield, TX

22 de nov. de 2015

We had a recall on our vehicle and it was promptly taken care of.

Leigh

22 de nov. de 2015

We cannot say enough wonderful things about David McDavid Irving Collision Center. Unfortunately we were in an accident two weeks after getting our new 2016 Pilot. We were devastated, but Tony with David McDavid Collision Center and his team did an outstanding job! We were very lucky to get him assigned to us. His extensive knowledge, experience and unbeatable customer service made us feel very glad that we chose McDavid Collision to do the repairs up to Honda's standards. His guys are great. They really did things right and made the car feel new again. Their paint experts even have 30 years of experience (which is hard to find these days!) and did a beautiful job (on a tricky three part paint process color no less)! He and his guys even stayed late to make sure all the details were taken care of. He is passionate about Hondas like we are and cared about the craftsmanship like it was his own car. It is nice to know there are great places like David McDavid Collision center who you can trust to do a great job. Every experience we have had so far with the sales (Jesse Esquivel) and collision center have been wonderful. Thank you David McDavid Irving!

Henry Rivera

21 de nov. de 2015

Everything was excellent and the service was great

Mingie'z

21 de nov. de 2015

Tim was great,,,,,,!very nice person keep it up Tim!

CONNIE BRYANT

20 de nov. de 2015

THE CONTACT PERSON COULDN'T GET MY RECORDS STRAIGHT - COULDN'T FIND ME IN DAVID McDAVID'S RECORDS. I HAVE HAD REPAIRS AND RECALL REPAIRS THERE PREVIOUSLY. IT WAS A NUISANCE TRNG TO GET MY CONFIRMATION CONFIRMED.

Alicia Hahn-bynum

19 de nov. de 2015

I had to have my car in for a recall (airbag). Everyone I dealt with was friendly and helpful. I was even able to get a ride home and they picked me up when the work was done. The free car wash was also appreciated.

Kayla Struecker

19 de nov. de 2015

I came in for a scheduled oil change and tire rotation. Tim was very helpful and the entire process was very quick. I had asked him about setting my text messages to appear on my display screen and he directed me to the new car sales department. Two gentleman assisted me to the best of their knowledge and then Scott Luther finished helping me get everything set up. Everyone was so friendly and helpful. Although there are closer dealerships where I could get my car serviced I will definitely be making the drive to David McDavid.

Alwyn Craig

19 de nov. de 2015

Rick the Service Manger and Addan were fabulous. They allow me an opportunity to see what the problem was and made the repairs in a timely manner. I will be bringing my car back to them in the future. They have built a level of trust that is not found often these days. Thanks for a great car repair experience! A. Craig - a satisfied customer

Laura Ngo

19 de nov. de 2015

Excellent services as well as quality of services. The service or repairs are mostly on time and sometimes ahead of time.

Ann Adams

18 de nov. de 2015

I got an appointment right away and my tires were not having as much trouble as I feared. They replaced wiper blades and a new filter for my engine at very reasonable prices and in a short amount of time. I will have all my work done at David McDavid.

Kirk LeCroy

18 de nov. de 2015

The service person that helped me was very professional. He got me in really quick

skpfkp

18 de nov. de 2015

I worked all day over the phone, email, text, and internet to make a deal on a used Pilot last week with this dealer, and the terms of sale and trade-in were all worked out and agreed to before I would head to the dealership, as I live over 2 hours away. I would be missing my son's band concert to go sign the papers and get the Pilot, so I was clear to be sure everything was in order. I sent pictures of my current vehicle, payoff, etc....everything they asked for.I drove up to the dealership, and my salesperson came out and met my wife and me. I handed him the key to my car, and told him it was all cleaned out and ready to go and he could pull it in the shop if they needed to look it over. He said "No problem, let's go for a drive in the Pilot first".We drove it and loved it as much as we thought we would. We got back to the dealership, and started the paperwork. We had to fill a whole new app out as the one online is not official, according to them. We took the time and did that. we talked awhile, then he went into finance to make sure they were ready for us, and came back out to get us.On the way into the finance office, he said "Okay, I need to tell you something, but it's not bad. The trade-in isn't part of the deal." I was speechless. Not bad? To whom?? They had even told me the portion of the deal that was the trade-in when working everything out, and didn't say a word about anything until we were going in to sign the papers.It was such slimy, unprofessional experience, that I looked at my wife and said, "Let's get out of here". The sales manager called us after we left and said "I was probably working on several deals at once, it happens". Not even an apology!I went on their Facebook page and left an honest review to warn people not to deal with these folks. I got a call from the GM, Richard Schindler, asking me if I would remove my 1 star rating from the page! I couldn't believe what I was hearing!! Not only do they not care if they give a customer the run-around hoping to corner them into a deal different than what they had already agreed to, they had the nerve to ask that I keep it to myself!!!I then found out that Mr. McDavid no longer had ownership in the dealership for at least 10 years. Makes sense. I guess if the actual owner's name was on the sign, he might care more about doing such shoddy business.It's clear to me now why people use the term "used car salesman" when referencing a person with no integrity. I would definitely look elsewhere for your automotive needs.

Carmen De Armas-baez

17 de nov. de 2015

Very good service. Carvwas resdy to go in two hours. My service agent was very attentive, and explained everything to me before service was done. I knew exactly what was going on!! Excellent service

Torrance Davis

16 de nov. de 2015

I had a pleasant experience as always when visiting the dealership. David McDavid normally has the best prices.

Chas Tucker

16 de nov. de 2015

When I went to get my car serviced they were very kind and assured me that my car would be taken good care of. Also the waiting room and the bathrooms were very clean and organized. I have no problems when I'm there and they are very quick and responsive to my needs as well as my car's needs.

Hilda Lafleur

16 de nov. de 2015

Kevin made the whole thing easy, got the car I wanted at a great price ! Thanks again

David mcdavidd

15 de nov. de 2015

Excellent service and real fast process. It took less time

Saul

15 de nov. de 2015

I set an appointment by for the next day and when I got there an employee from the sales team was able to find me someone to help me and was EXTREMELY nice. Everything was fantastic minus the time it took to fix my car, which they did let me know in advance.

DV

14 de nov. de 2015

I go to David McDavid Honda of Irving anytime I need service on my car. They do a great job. I will continue to go to them in the future.

Alan Bond

12 de nov. de 2015

My daughter and I are very thankful for your customer service and overall first time visit to your dealership. All of our expectations were met and purchasing a car was a good experience.

Craig Majkowski

11 de nov. de 2015

Very friendly and helpful in the purchasing process

Ravikanth Uppaluru

11 de nov. de 2015

The Service engineer is very polite and helpful. Great job Philip. Keep it up.

Terance Rengers

11 de nov. de 2015

I was in and out in 30 minutes at half the cost of the other oil change companies

Marie Lavigne

8 de nov. de 2015

Was helped quickly,and my advisor was very nice.For the work I had completed I was in and out I. A hour.

Victoria Sujansky

3 de nov. de 2015

SERVICE WAS FAST AND EXCELLENT, REP WAS VERY COURTEOUS AND POLITE,

Louise Barbettini

2 de nov. de 2015

Excellent service my service advisor was very helpful

WillyD

29 de oct. de 2015

Mr. Rey Rendon was the person who gave assistance with my vehicle, he did a great job!

William Hammer

27 de oct. de 2015

As usual, service was timely and well done. I like to have all service done at one place, so that all information is together.

Arpan Sarkar

26 de oct. de 2015

I recently visited the David McDavid Honda Irving for oil change. Service was very good and quick.

Zakir Dibirdi

25 de oct. de 2015

We got 2 new CRV,S, 1 used accord and 1 used ridgeline from this dealer. It,s mean we are happy with this dealer. Since we got 4 cars from this dealer I was expecting more friendly welcome each time we are there.

shclifton

24 de oct. de 2015

Had a problem with my car. No issue loaning me another vehicle while mine was worked on. Price was right and I am extremely satisfied!

Jimmy Jandres

23 de oct. de 2015

alot of dealerships look after their interests unfortunately. David McDavid looks after your wallet and your vehicle the prices are great and they offer services that your vehicle really needs. I'm so impressed with the level of great customer service these guys provided I will purchase my next vehicle here since I'm a Honda Lover.

Lynn Washington

23 de oct. de 2015

Excellent customer service before, during and after. Leslie, follows through until the very end!!! If 5 stars is excellent, she deserves a perfect 10!. Sales- Anthony, I'm sure you have gray hair after dealing with me..lol! But, you kept me informed and calm - perfect 10! *********This is for the potential customer thinking of buying*********** David McDavid is the only place to shop/buy or get informed before buying. My motto for them>"When the customer comes first, the customer will last" Robert Half I did refer a friend and she purchased in June. Again, Leslie (did not want to use your last name) Thank you!!!!!!!! Trust me, I been burned by another Honda dearlership (refuse to mention).

Rhonda Harrington

23 de oct. de 2015

MY key was broken and could not get help on Friday afternoon, so I had to return on Saturday morning to get help. I service rep on Saturday was helpful and friendly.

Marjorie Yarbrough

17 de oct. de 2015

In for the annual inspection for my Honda SI. Great customer service! Wouldn't have my car serviced anywhere else. Consistently great service!

Stanley Terrill

15 de oct. de 2015

The Service People were prompt and very pleasant. I was in and out quickly and satisfied.

Sanjay Sharma

15 de oct. de 2015

Staff was helpful and service was quick. I went to service my Honda CRV

Darrell Hawkins

14 de oct. de 2015

I came in for a oil change. It didn't take long. I was out in 30 minutes. The representative was very nice and helpful. He explained everything that was done and asked if I understood and had any questions. Great job.

Mindy Torres

12 de oct. de 2015

Ray and Ben helped me out tremendously! I will continue to bring my Ridgeline here and definitely buy my future cars here! Thanks Honda!

Stephen Morris

12 de oct. de 2015

I was looking for a specific car and was requesting dealerships put their offered deal in writing so I could compare apples to apples. This was only dealer that would put it in writing before I came in. No surprises.

Masa

8 de oct. de 2015

Very quick, polite Japanese Style, and everything is perfect!

Deldina Rasidovic

7 de oct. de 2015

Great service. The gentlemen that took care of my car was really nice

Juan Suarez

6 de oct. de 2015

We made our decision very quickly and were willing to pay cash for the vehicle, but still had to wait two hours before we could close the deal. There were not enough finance folks available to meet customer need. Additionally, when we finally finished and the car was ready it was late and I noticed the car did not have the manual. I asked my salesman for the manual and he said it was too late and had to talk to his manager. I have talked to him twice since then requesting the manual and I still don't have it. I really would appreciate getting the manual for my vehicle.

TSMartinez

6 de oct. de 2015

I have been a customer for many, many years. They always provide great customer service and I appreciate everything they do.

RASUMA PRASAD

4 de oct. de 2015

It was my car's first oil change, the service and response was very good.

PKB

4 de oct. de 2015

Fast process, everything worked well. Good Salesman and finance person.

VanessaTX

3 de oct. de 2015

I've purchased, repaired, and serviced this Honda all within 6 months of purchase and David McDavid Honda service has been friendly, efficient, and very accommodating. The management went above and beyond for me when my leather installation was in process and ensured I was provided another car for my daily use. My oil change interaction a few months later was friendly, quick, and came with a car wash and many smiles. And my collision repair was processed with class and outstanding customer service. Let me just say- I hate dealerships. I drive an additional 30 minutes past several Honda lots to come back to this place. They appreciate my business and take care of me very well. David McDavid Honda has given The best service experience I've ever had with any dealership...on multiple occasions. They are consistently excellent across the board.

Denise Hutchins

2 de oct. de 2015

Tony in the service drive was outstanding, he helped me from the 1st call I made making my appointment, thru the end of my service. Thank you

skmfl

2 de oct. de 2015

Last weekend, I made an 8am service appointment, and when making that appointment online, I listed out everything that was wrong with the car and what I would like to have fixed. I needed all new brake pads, an oil change, new spark plugs, a new vinyl console cover, and a diagnosis of a rattling sound coming from the front right tire (something was loose). I laid this all out and couldn't have been clearer.Well, I get there at 8 and give them my car/appointment details. At 10:30, I get a call from a tech saying "we decided to go ahead and inspect your brake pads and they look a little low. Would you like us to replace them?" *Of course, that's what I asked you guys to do it anyway* "We also noticed that the rattling sound was coming from your front right wheel and is due to a broken strut." I mean, did they not even read anything I put on the service appointment? They didn't need to research anything, I very clearly stated where the problems were.I'll get right to the point: I was at that dealership from 8 until 3PM!! Granted, I had opted to stay because I had work to do that I could just do there, but I was never once told that the reason everything was taking so long was because they had to sit around for 5 HOURS waiting on a part to come from Frisco before they could fix the strut. I had to cancel a weekend work event because I was sure I'd be out by 2, but instead I was waiting at a dealership that never told me the status of my repairs throughout the whole 7 hour process.All in all, this has been another typical Honda experience for me and has confirmed that I will never buy another Honda car. I'm $1,000 poorer and my brakes still squeak. I trusted this dealership due to the good reviews listed online, but my own experience was not up to par with those.P.S. The vinyl console was never fixed, but they gave me a quote on it. You would think they'd say something like "Hey, sorry it took so long and we left you out to dry. Come back next weekend and we'll fix it for you no cost". I'd feel a lot better that way, but nothing like that happened. I won't be coming back.UPDATE: Just when I thought things couldn't get any worse, I found out I have a really bad tire. It's starting to deflate every day. Well, after a couple days, I'm getting tired of inflating the tires so I decide that I want to get the tire patched. I have aftermarket tires with a certain special wrench for the lug nuts, so I go to look in my glovebox for the wrench to change the tires and my tool is GONE. That thing hasn't been touched in over 3 years, and I specifically remember seeing it in there the day before my service appointment when I grabbed my owner's manual. Every other Honda dealership I've been to would leave the wrench tool on my drivers seat and I would always put it right back in the glovebox. A bit of an oversight on my part, but I was just so ready to leave that place that I forgot to check if the tool was even still there. I thought I had put this all behind me, and here I am, pretty much stranded and likely driving to a tire shop on 3 psi tomorrow. I need a drink...

Marcus

30 de sep. de 2015

I received a notice from a Honda extending the warranty for the piston rings on my wife's Accord. It was explained to me that an oil consumption test would be required to determine if the piston rings need to replaced. Waiting to amass 1000 miles be for I bring it back in to determine if the piston rings need to be replaced.

Joe Chime

29 de sep. de 2015

We are happy with the overall service rendered. It was professionally done.

pixelpusher

29 de sep. de 2015

After a lot of correspondence, I worked out a deal on a new vehicle with David Henry via email. He had all of my information on credit score, trade in, etc from the very beginning of the negotiation. He agreed to terms and promised to have all the paperwork ready and have me in and out of the dealership quickly. (Ha!) I took off work and drove all the way down there and the only thing that quickly started happening, was him backing out of the agreed upon deal, all the while applying the typical car salesman b.s. as the price ratcheted up. It was a total and complete waste of my time and I'll never be back.

Katherine Lyon

28 de sep. de 2015

I always get superior service at David McDavid Honda, this was no exception. Of course, since I drive a Honda I don't have to take it in for service very often. Totally pleased.

notafool

28 de sep. de 2015

They held all my documents and had so many excuses to refuse giving them to me, until I receive the first financial billing and know that the total amount is a lot more than the agreed price!!!!!! And they told me that the document with our original agreed price on it was trashed!!!!!! And since the financing had been done, there is nothing can be changed now!!!!!! I was set up by them!!!!!! Till now, I still did not get any document I signed!!!!!! Don't go to this dealership!!!!! There are much better ones who are integrity to customers!!!!!!

Titus Varghese

27 de sep. de 2015

James Steele was a great sales rep. He was experienced, listened to our needs, and provided great service.

DFW Rob

26 de sep. de 2015

Very efficient early morning replacement of the driver airbag recall actions, while I waited.

Veera

24 de sep. de 2015

I bought my honda civic without informing to me they did more than 10 hard credit checks very cheap business tactics. They also tortured my friend and his wife during purchase process in-front of every one with sarcastic words.

sad customer

24 de sep. de 2015

first of all i never knew about david mcdavid,we were about to buy a car in austin and one of my friend called me and told me about mcdavid as he purchased many cars from them.. just because my friend referred us here we gave it a thought and one of the sales representative promised us he will beat that price what we are getting in austin then we thought we got the best deal.. Then we moved to dallas and called the sales representative many times but he neither picked our calls nor called us so day before yesterday we went there directly to meet him but receptionist said he is on leave and some other person came to help us and we are fine with him and even then they promised they may reduce 500 dollars on top of that.. we were so happy as we thought we got the best deal,the very next day when we went there the sales representative behaved like as if he dont know us and he said he never promised us anything.. do u people think we are fools,we lost the best deal in austin just by beliving ur words,and the person humiliated us so much by telling the quote which we got from austin looks like a quote from honda motorcycle but not from honda and he told us to drive back all the way to austin and buy car over there.. we felt so irritated that we just left the place.. let me tell you something for the person who is buying a car of $23000 extra $500 is not a big deal.. if you cant give us the price which we want then u can just tell us that, there is no need to insult us.. i dont know how u people run ur bussiness when u dont have any respect for customers.. i will never buy any car from honda.. thank god we didnt invest our money there..

Hemant Pandya

23 de sep. de 2015

I have a Honda CR V 2011. The TPMS unit went bad at 70000 miles. It is out of Warranty..I was given estimate of $ 550.00I requested to look at the maintenance record of all Honda and REV-4 etc. It is very strange the TPMS goes bed in just 70K miles. Other vehicle TPMS last for ever. Why should I be paying for bad parts?The service Tech Phillip Van took special effort in discussing this quality problem with the higher managers.The outcome was that I was charged only $ 231.00 for labor and part was at no cost.This is some nice experience.And the Technician Philip Van Tuyl is a wonderful person. He is my special Tech. I do get repairs- only if Philip is on duty.

Costas Katsigris

23 de sep. de 2015

Was well treated in a timely manner. Both the salesperson and the office staff were attentive.

Madrcatz

22 de sep. de 2015

Darrell Jones - BEST SERVICE ADVISOR!!!(The only & main reason I still get my Honda serviced there. He is the Best at his job & I love his customer service. I am looking to buy another Honda soon there)Darrell Jones from David McDavid Honda in Irving has ALWAYS helped me. He is the BEST at what he does & I will continue to service my vehicle & buy another vehicle from there but ONLY if Darrell Jones is employed there. He is a Diamond in the Rough per say & great person. He always is so helpful. Darrell goes over and beyond to help me with my Honda. It would like to personally speak with the Manager in the service department I really need to express myself to him about his facility & employee. Darrell Jones you are the BEST!!! Thank you so much!

Martin Behel

20 de sep. de 2015

The power was out Friday September 11. That was beyond the control of maintenance and was fixed by 930 a.m. Everything was ready by 11 a.m. and the shuttle dropped me off and picked me up again from home. My car runs much better now and overall the service was good. However there was no paper put down and consequently there was grease on some of the carpet and floor mats when the car was returned. The car was not washed this time either.

Josie Ugochukwu

19 de sep. de 2015

This dealership and service team and the facility are awesome. They are very friendly and go out of their way to take care of their customer.s. My prior service advisor Josh Fraizer and my current advisor Rey are wonderful. They are wonderful team and I recommend this dealership to anyone shopping for or serving their vehicle. Great team.

James A Cooke

18 de sep. de 2015

Pleasant experience. Fast service (45 minutes). Was surprised the cost was 'No Charge' for the first service and oil change! Service attendant was very accommodating and nice to deal with!

Craig Copple

18 de sep. de 2015

Completed the request great. I am also glad to see some of the former Goodson crew in the dept.

Monica

18 de sep. de 2015

I had a 7 am appointment for an oil change. I pulled into the Service department on the dot and Ebby greeted me immediately. This was my first oil change and tire rotation after purchasing my civic SI from the dealership a few months before, so I was received coupons for these complimentary services. Ebby happily accepted the coupons and performed the services.He was great and very efficient!

Bradley Darby

17 de sep. de 2015

Was in and out within 30 minutes, friendly staff, and wifi available for work while waiting

Vincent Rossi

17 de sep. de 2015

Your people are a little to eager to solicit additional services for my old Honda Accord.

customer-exl

17 de sep. de 2015

I've had great experience at the end, David Henry is the man to trust and I highly recommend get the deal information via email (in writing) whereas lot of sales guys wanted to bring you to dealership and makes stupid promises (Lies) over phone but never stick to, but trust only EMAILS something in writing...

HSM

15 de sep. de 2015

Very pleasant buying experience. Friendly staff! Process was fairly easy and we got exactly what we were looking for.

Wisamuel

13 de sep. de 2015

After an unpleasant experience with some of his staff, Richard, the general manager, handled the situation without qualm. Because of Richard and Christian Cortinas (The salesperson) appointed to work with us by Richard, I will return.

wlm

12 de sep. de 2015

I have bought three cars from them - they ALWAYS go above and beyond to help me!

2nd Honda owner

11 de sep. de 2015

I am a repeat customer of David McDavid of Irving. My latest experience did not disappoint. My salesman Anthony was kind, had a great understanding of the vehicle and its amenities, and the sale was a no pressure experience We came into the dealership with a preapproved loan, that Honda could not match, so the financing process was smooth and quick. My advice to anyone is to do your research on fees that dealers may try to add after you agree on the price.

Disappointed

10 de sep. de 2015

Salesman did not listen to our needs or expectations.

Ghanshyam Patel

10 de sep. de 2015

Philip was very helpful and great customer service advisor.

Sanjaya Dhakal

8 de sep. de 2015

Great customer service. my wait time was less than what mentioned. the representative was great and i am very satisfied with the service. you guys rock.

Connie Harris

8 de sep. de 2015

I was there to get a periodic oil change and service. They had all my past repairs on record as I had always taken my 2007 Honda Fit there where I had bought it new. The person who greeted me, "Ebby" was very courteous and efficient. After the service people examined my car, he explained everything in detail, answered all my questions and estimated the time it would take. They finished even earlier than he estimated, and as far as I can tell, my car is in good shape. They take good care of me. As for the facilities, I was used to their waiting area, which was really nice to begin with, but the whole facility is being remodeled and so the temporary place was not as nice as I was used to, but I look forward to seeing the new Express Service next time.

Mikeirving

7 de sep. de 2015

It was awesome. Nice staff to work with. Listens to customers.

kiran peketi

6 de sep. de 2015

I had a great experience buying a new car at this dealership

Sanjay Sharma

4 de sep. de 2015

Service department is friendly specially Daryll and he provide proper guidance for maintenance.

Anne Rohr

4 de sep. de 2015

My salesman, Randy O'Connell, made my buying experience stress free! He showed me everything about the Honda and answered all my questions. I found him through Consumer Reports . . he called me as soon as I clicked on his offer! And talked at length about the Honda features.

Ryan C.

3 de sep. de 2015

great sales staff. matt worked with me to get me into a vehicle that day, despite being turned down by multiple loan companies.

Thehoosier

3 de sep. de 2015

Great group of people. Great price. Great experience. Very professional. Easy deal. Would buy again. O high pressure o the usual high price you find elsewhere.

Mildred Blow

2 de sep. de 2015

The service department has ramped it up a few notches! Ray, my advisor, was awesome. Warm, engaging and kept me informed on the progress of my repairs.

Betty Hudgins

2 de sep. de 2015

We shopped 3 dealers in the area. David McDavid beat the nearest quote by a substantial amount and when we arrived at the dealer, the deal didn't change. No pressure to add anything. The showroom isn't the fanciest and it's not as easy to get to as some dealers, but it was worth the effort and the personal service received was very, very good.

Jacob Tahhan

2 de sep. de 2015

Service Advisor Ebby is fantastici recommend him highlyvery friendly and knowledgeable

Daniel Cullum

1 de sep. de 2015

I found it very impressive when a dealership does exactly what they say they're going to do. I would definitely do business here again

Estevan Regalado

1 de sep. de 2015

Very nice people- timely service and accurate repairs on the recall parts.

Angad Sharma

1 de sep. de 2015

I went out for a servicing on the car , overall i was satisfied with everything

Cropsguy

29 de ago. de 2015

Leased a new Accord after considering a CRV. VERY PLEASED WITH THE DEAL. This is the first time we have leased a car will be interesting to see how we like leasing.

Lola

5 de ago. de 2015

After several car dealership visits to other places, we visited David McDavid Honda and had an outstanding experience. Mike Lee in sales and Austin Brooks in finance were absolutely the best team we have ever worked with. We got the car of our choice with honest exchanges and friendly service. I expect this dealership to be outstanding in all regards based upon their professionalism and service. We are in our 60's and have gone through many car deals but none as pleasant as this. I absolutely urge you to go by and visit them if you are purchasing a car. Lola Davis

TB_OrNot2B

29 de jul. de 2015

My wife and I were looking for a small second car. After checking into the various small cars available on the market, we decided the Honda Fit best meet our needs. We contacted American Express Car Buying Service and David McDavid of Irving Honda responded to our request. We scheduled an appointment and met Randy O'Connell who walked us through all the models and options available and we decided the Honda Fit EX was a better value and fit to our needs. With Randy's help, we were able to pick the car of our choice and drive home in it, in less than three hours. We are extremely happy with the car, and exceedingly pleased with the service provided by Randy and the rest of David McDavid of Irving staff.

alvarezbene

20 de jul. de 2015

I went to have my oil change, I booked an appointment before and I immediately attended by Phillip Vantuyl the person I had assigned to do my service. He was very helpful explaining what my car (Honda Pilot 2013) needed to have done. I felt really at ease with his explanations and his service was very professional and made my experience very comfortable. I really appreciate him taking the time to explain to me each one of the services my car needed and why. He was very professional and with a customer service manners that very seldom you find. I will recommend anyone to have their car serviced by him, they will feel appreciated and confident that I got what I needed and not pushed to have things that my car doesn't need. Thank you Phillip!!

NHall

13 de jul. de 2015

I walked in knowing exactly which used vehicle I was interested in and had done a lot of homework comparing what other lots had to offer. I ended up on this vehicle because of the options available and the price being far enough under retail that it helped me with the negative equity on my trade.I work on the banking side of car lending so I knew what I was talking about and it was nice to have a salesman who acknowledged that and was easy to work with as a result. I also had a great experience when I went to financing and knew what options I did and did not want there.So at the end of the day I had great service, no hassle, and I was able to work with a dealership that has been trusted in the metroplex for a long time which is why I was willing to drive 3 hours just days before my due date to make this deal happen with these people!

RoadRashTex

12 de jul. de 2015

After going to this dealership twice for two different deals, we will never be back. High pressure, bad service, and they don't honor their word. Won't discuss pricing unless we take a test drive, after they said to come in to see the deal he could offer. We discussed via email with the director of new car sales that we just wanted to see the price he would offer - a price that was somehow $3,000 lower than any other dealer in the area - and he said he would go over the details if we came in, instead we got hoops. The sales woman he passed us off to, who took our info, was somewhat belligerent. Will never come back, and will let our friends and family know what bad experiences we have had.

silvucha

10 de jul. de 2015

I just bought my fourth car atDavid McDavid in Irving. Customer service is always great. Pravin Gurung and Mike Sawin were very helpful as well as Austin Brooks. Mike made us laugh telling us about his personal "hair experience" and made the purchase a breeze. As other satisfied customers say "Great car, great dealer, great Staff

Kat_2015

7 de jul. de 2015

I have bought and traded many cars with Michael Sawin at David McDavid in Irving. This dealership earned my business about 11 years ago when I purchased my first Accord. I recently traded in my Accord Coupe for an Accord Sedan and Micheal Sawin took great care of me as always. Micheal is dedicated to his customers! Customers are his priority and he makes the car buying process is simple, refreshing, and effortless. Thank you again Michael Sawin, David Henry and Albert Garcia!

Jay

29 de jun. de 2015

Recently I have bought a used van Honda Odyssey 2014. It was nice experience to see the whole team at McDavid of Irving worked together to complete the sale. The Marketing Team, explained about the van and went for a test drive, agreed for the price; The Finance Person, approved the loan and explained us the different warranties and other options etc.. All happened within 2-3 hours that too on the Friday night. When we took the car out, it was around 11 pm night.. Amazing Team..

_Grand_Wazoo_

29 de jun. de 2015

I have just purchased a 2015 Honda accord hybrid from David McDavid Irving. First and foremost, the level of customer service was superior. The product is an exceptional value. The People who helped me (John Bartis) were honest, pleasant, and genuinely interested in fulfilling my needs. I offer my highest recommendation of David McDavid Honda in Irving. Great car, great dealer, great Staff!

Honda_Owner12

27 de jun. de 2015

I recommend David McDavid Honda for their exceptional customer priority and timely assistance. I went to their parts service center and was treated very professionally and given exactly what I needed. The staff was knowledgeable and friendly. Looking forward to going back any time I need parts for my Honda Civic. Great service!

Ashwin

24 de jun. de 2015

I went there to enquire about the car purchase and when I told I will buy the car next week, the sales guys didn't show much interest as he wanted to close the deal the same day. Otherwise, I don't know if I would have had a nice experience if I had decided to buy the same day.

MAVS fan

19 de jun. de 2015

I needed a replacement battery for my car. Service was fast. Very friendly service advisers.

None

16 de jun. de 2015

Took a new Honda Accord in for service, no hassles, fast and friendly staff.

Gary

16 de jun. de 2015

Bottom line excellent team. Understood what I said, didn't waste my time, and negotiated in good faith. Honored their verbal commitment on the phone and when I arrived the vehicle was exactly as we had discussed. We spent about 30 minutes working out the trade price and gave a very fair deal, even with a great price on the vehicle. They heard what was important to me and made this vehicle purchase the shortest and least painful vehicle I have ever purchased and I have bought a lot of vehicles. I will be very honest, I am very hard to please and these guys did great! Go see them and see for yourself! I know if I am in the market again in the future and David McDavid offers something I want, I would not hesitate to work with them again. Great Job guys! V/R, Gary

aiz-love_honda

15 de jun. de 2015

This our third car in 6 months from David McDavid Honda. They have excellent prices, knowledgeable staff and the hot Beverage dispenser is great too. We were helped by Ms. Ivy and Mr. Patel and Mr. Quadlander who made our buying experience as pleasant as can be. If you are in the DFW are and even if you are not it will worth your while to come to this dealership with you best quote and let them do the rest

Joe Knight

12 de jun. de 2015

We have owned Hondas for 2 decades plus now. We have used several dealerships in the DFW area but my first experience with David McDavid of Irving. Other dealerships had fancier service waiting areas but this one was nice and adequate. What impressed me most was the spectacular experience with Franklin in the parts department (that drew me to come there) and then my service advisor Antonio who went out of his way to make sure I was well taken care of and then made sure I was completely satisfied after the service. Thank you so much for restoring my faith in true customer service!! Joe Knight. (McKinney)

Experienced Customer

12 de jun. de 2015

Service Advisor Rey Rendon was able to accurately answer my specific questions regarding the impact to the vehicle of recommended services. I probed for impact to parts and subsystem performance. The work was done efficiently and accurately.

a1davis

12 de jun. de 2015

I really appreciate the service I get when taking my CRV into David McDavid Honda. I get just what I need and nothing more. They make suggestions based on my car's needs, but never do I receive the pressured upsales that I've experienced elsewhere. As long as I have my CRV, David McDavid will be getting my business!

marty

11 de jun. de 2015

Scott Veliz was a super star and gave above and beyond outstanding customer service. He was very professional, eloquent and knowledgeable. My wife and I had a very pleasant experience. Purchasing a car has never been my favorite thing to do. I was pleasantly surprised how smooth the process moved along. The negotiation process was painless and was facilitated by Michael Sawin the Sales Manager. Danny Cody, the finance manager answered all our questions. .

Shiv Kadakal

6 de jun. de 2015

I just got my Brand new Accord sport from McDavid Honda on 27th of May 2015. Its one of the best machines I have used and I had set my eyes on Accord sport. Mr. Mayur and Entire sales team did a great job on my car purchase right from showing car, working out on deal that suits both of us, entire service treatment and finally good finance and paper work. Mr. Mayur - you rock.

erictempel1

6 de jun. de 2015

Great buying experience. Great team there. We got the car we wanted for the price we wanted. The staff there made us feel comfortable and not pressured at all. Our salesman was James Gordon, the sales manager that helped us too was Oliver Lacy. Fun financing experience with Greg Jordan. Go See these guys.

Bob

5 de jun. de 2015

This was an impromptu stop - to change oil - b12 stop actually. They did the maintenance work in 40 minutes - noticed a brake light out - asked and replaced. Mentioned that the tread on the tires was getting low but that I had selected a set of tires not currently in their stock - so I could buy some Goodyear tires at their place, which they had in stock, or get the exact same set somewhere else - but they needed replacing soon. It was an informative session about what needed fixing beyond what I had come in for - very low pressure.

Pete

3 de jun. de 2015

Antonio call me to give me up dates on the progress of the repair. Antonio provided me with a loan car.I have no issues to report.

Shivanand Kadakal

1 de jun. de 2015

I was deciding between Toyota Camry and Honda Accord sport. I liked both cars equally and had a price in mind as well. Honda Accord sport looked sleek, sexy and classy at the same time. Pricing was something which was making me inclined towards Camry. But, the entire buying process, details provided about the car, negotiation, the way I was treated even though I moved out of showroom Three times before I bought it fourth time. I have been at many dealers for my car purchase or my friends, the moment you don't like something about car or price the way managers treat you is so pathetic. So many folks do not realise that it's our hard earned money and we will buy the car we like at the price we want. It's not something that we go in and come out with car they suggest. But, at Honda - Mr. Mayur made the experience so different even though I spent three evenings without purchasing a car. Anything I write about him is just too less. He is a truly an amazing sales person.

staylor13

1 de jun. de 2015

This is the third car I have bought from David McDavid and as always they were outstanding!! My dealer this time was Anthony Roberts and he was great!!! Made me feel very comfortable, no pressure and was extremely knowledgeable. They have ALWAYS treated me with great respect and as long as they continue this wonderful service I will continue to drive the 2 hours to their dealership to do business with them every time!! WORTH IT!!!

1tmadsaxatgmail.com

29 de may. de 2015

As soon as I entered the dealership I was treated as royalty. Travis who is a member of the management team immediatly made me feel like the David Mcdavid family and introduced me to Baha Mahmoud my sales representative. Baha was aweesome. He made sure he put me in the car I was looking for. We took 2 seperate test drives and he was extremly patient while I made my decision on which car I wanted. It was the best expierence I have ever had in purchaseing a car. He then introduced me to the most pleasant financial representative I have ever met. Greg Jordan is also a dog lover which is aces in my book. I have horrible credit and Greg went out of his way to make me an excellent car payment and for a very small amount of money found me the best warranty that David McDavid of Irving has to offer. I would definetly recommend you check with them first before purchasing a car. You will not regret it. Travis informed me he would not waste my time if i came to see him and he was right. Made me a very happy customer. Thank you David McDavid of Irving especially Baha and Greg you are outstanding in customer satisfaction. sincerely and respectfully Frieda Driggers.

AbigailRuiz

28 de may. de 2015

Since the moment I walked into the dealership I was treated with kindness and throughout the time I was there. Paige Reed thank you so much for making my purchase an easy and great experience.Really appreciated the time you took to explain every little detail to me. Austin thank you as well. I definitely recommend people to experience a excellent service at David McDavid Honda of Irving. My Memorial Day off was great I walked out of there with my 2015 Honda Civic !!!?? Loving my new car!!!Keep up the great work guys!!!!

KEY

27 de may. de 2015

Plan to buy CRV and after i looked brand new HRV am enticed to it. So, finally got HRV what am looking on in compact SUV. Good Service provided by Danny Cody, Ronnie Meyers and last not least James Gordon . Thanks guys for good service and keep it up..:)

jhill7061

26 de may. de 2015

From the time i walk in the door, I was greeted at the door with kindness, From the receptionist to the salesperson (Natalie Ivy) and the finance was where i wanted it and not a long process. Not only did we talk about the cars that I was looking for, we talk about football, food and travel times to and from work. I would recommend David McDavid Honda because they make you fill and treat you like Family not just a customer.

dfwmcb

26 de may. de 2015

Nothing complicated about the purchase. Went in to explore leasing a Civic on Memorial Day weekend while waiting for an oil change on my CRV and had no trade-in to deal with so the sale (lease) was pretty basic. They were extremely busy so things took a little longer than normal but everyone was pleasant, helpful, and friendly. No back and forth discussions with managers or finance folks over price, warranties, etc.Very pleased with the vehicle, the lease, the employees, and the dealership in general. As a side note, the were serving some great looking Dickey's BBQ in the showroom all day but I just ate before coming to the dealership so I didn't get any.. I'm sure all the sales people do a great job but working with Michael Sawin was actually fun as he can be quite entertaining as he gets your deal done.

mldavr29

19 de may. de 2015

I received great customer service, good amount for my trade in, which paid off my trade in, and paid my down payment, I also got a free two year warranty, and a full tank of gas.

msroy

18 de may. de 2015

Needed unexpected service on my van while on the road to Irving. Diagnostics done in a timely manner & repairs completed on promised date. Best part was getting my van delivered back home 200 plus miles away on a Saturday. Thanks for your hospitality & personalized service!

devoted customer

18 de may. de 2015

I live in Flower Mound, For the past fifteen years I've taken my car(s) to McDavid Honda Irving for service. The service I receive is exceptional and well worth my time, effort, and fighting miles of road construction. Friday, 15 May, I took my car to McDavid Irving for an oil change. Lance was extremely personable, extremely helpful, and extremely respectful. What a difference from what I had experienced days earlier when my husband and I dropped off our Town and Country for service at a different dealership. A starter switch needed to be replaced. We dropped the van off Sunday afternoon. Thought the dealership would have time to replace the switch sometime Monday, or even Tuesday. However, it became quite a nightmare! Despite numerous voice messages for the Van's service representative, It took four days to learn of it's repair--or lack of repair. Thursday---the work hadn't been started. Even then, the representative was rude, condescending, and less than truthful. It's negative service like this which makes me appreciate the excellent service I receive at McDavid Irving. I am a devoted customer. Thank you!

Randy L.

16 de may. de 2015

Personel were very professional. Very courteous and friendly. I'LL definitely be coming back. Keep up the good work!!!

Bambi

15 de may. de 2015

There's nothing more gratifying than dealing with a team of experts, especially when it comes to car-buying or leasing. Not only did I feel the satisfaction of achieving the car of my choice, I also got myself a great deal in the process. I would highly recommend McDavid Honda of Irving to anyone.

new accord

13 de may. de 2015

I did my work before arriving. New what I wanted, the price I would pay, and what my trade was worth. The GM got my car there that day. I drove there, showed them my numbers, and there was no haggling. A great experience!

Josieeileen

13 de may. de 2015

Third time getting a car from this dealership! Super easy and the staff was amazing. Scott Veliz made this experience really easy and he was very helpful! He explained everything clearly and in an understandable matter! Definatly recommending this Honda and Scott to friends and relatives and will be coming back again!

DonStillwell

10 de may. de 2015

From start to finish my experience was excellent, Natalie Ivy was my saleswomen and she was very helpful in meeting our wants in needs in a vehicle. She wasn't pushy at all and she took her time with us and made us feel better about the whole experience. Then we went back to finance and dealt with Greg Jordan, who was awesome. He explained all the ends and outs of the deal and worked with me to get my payment to what I wanted. im very happy with my experience and my new odyssey

NoNonsenseGal

8 de may. de 2015

A week ago, I sent a couple of car dealers what my criteria was for a used car. From day one, Felix, with David McDavid, worked to find me the perfect gently used Honda CRV! Then Danny processed all the paperwork so quickly. My Mom and I were treated so nice by everyone at the dealership. I want to thank Felix and Danny again for being so efficient. All of this was done without the typical "car salesperson" pushiness that I've run across in the past. Mucho kudos to you guys! I will refer all my friends to David McDavid, and will definitely come here again when looking to purchase another vehicle.

Fast ol' lady

6 de may. de 2015

I called Phil Van Tuyl to get some information about servicing my two year old car. Not only was he knowledgeable, but I felt at ease asking him what might have been "silly" questions. I fel that I can trust McDavid Honda with all of my car needs.

Vallygirl2

4 de may. de 2015

I received Great service. Would definitely return. I Got all my questions answered. Oscar was very helpful and professional. I Would definitely recommend this dealership. Very friendly. Thanks again Oscar

Sandra Murray

4 de may. de 2015

I had an excellent experience trading in my 2014 Honda CRV lease for the 2015 Honda CRV with Michael Lee and Greg Jordan. Both Michael and Greg were very professional, they listened to me, treated me with respect, explained everything in great detail, and they were highly organized and quick. This is my fourth Honda CRV lease (3 in Colorado and 2 here in Texas). I love this car! I look forward to working with Michael and Greg in the future!

Buster

3 de may. de 2015

Buying a new car couldn't have been any more enjoyable. I had fun time.My salesman, Scott Veliz, was fantastic! McDavid Honda is lucky to have him. Greg Jordan, the finance guy, was hilarious. We had some good laughs. I wish I could remember her name, but the person that sells the aftermarket items was really nice. Travis Quadlander was also involved in the sale and he was great.You couldn't buy a car from a nicer group of people. Selling cars isn't an easy business but these folks do it very well. If you do your car buying homework you'll have a great experience.

dhcivic

1 de may. de 2015

Many dealerships I have dealt with talk about Customer Service along with the many options they can offer. And I have experienced "OK" Customer Service at some of those dealerships but I never really felt like my business mattered. Bobby Huggins takes Customer Service up to the next level. Bobby not only delivers excellent Customer Service by providing honest, striaght forward and timely communication with excellent follow through but he goes above by making me feel my business is appreciated, like part of family, in my business we call that "Hospitality"!Thank you Bobby for taking care of me and my car, I'll be back!

Susana Morales

1 de may. de 2015

Mayur Patel definitely helped me get a really great deal on 2015 Honda Accord and staying within my budget. I'm definitely a happy customer!

RyRy the drummer guy

1 de may. de 2015

Friendly knowledgeable staff, Amir knew their products and the car we bought very well. He answered all questions and let us take our time and figure out what was best for us. We bought the car yesterday and today they're going to pick it up from wife's work to do some additional detail work (since we came in late last night) and then bring back to her work, which was a cool thing to do. I also like that they didn't push hard to upsell special coverage to us, they just gave us options and let us decide. They also were priced very competitively and worked with us a little to enable us to take the car home that day. Jeff the business manager was like a financing ninja, we could tell he really knew his job. Anyway, good experience and I'd recommend checking them out.

Mubarak Mohamed

29 de abr. de 2015

I have been going to David McDavid Honda at Irving and Baha Mahmoud is my salesman!! I have bought 4 cars from him and he makes sure I get top quality service every time I come in. If there is ever an issue it is resolved in a timely manner and a very professionally manner also. I feel like I am visiting relatives when I come in. A big Thank to (Baha) for such excellent customer service!!! Last visit was on 4/21/2015 I received from (Baha) to finance (Danny). The entire team worked extra hard to get me into a Toyota Sienna XLS/Edition/Sport, brought it from Georgia State especially for me. Designed with form and function in mind with amazing Price! BAHA was our Sales Rep again. We have bought many cars from David McDavid Honda at Irving. Every experience we have had is AWESOME!!! BAHA is a 5 Stars Sales Professional.I'm really happy for the service provided by this dealer, Im really satisfied with the vehicle and the information provided to me. The sales person that helped me, (Baha), provided me with enough information to choose the option that was better for me and the car that would meet my needs. The people at the dealer were very friendly and helpful.! I have been a happy/loyal customer since 2013; Im still a very happy satisfied customer! Totally impressed .Mubarak Mohamed( 817)-903-1369mubarak253atgmail.com

mabruk

28 de abr. de 2015

When the public search for new car they should know most Dealership love to have their business.But what the dealership offer price vise is not good enough to give them our business.Eye contact politeness and educated salesperson can make or break the deal. I left another dealership before I made my mind to purchase my new car at Irving. The sales agent play shoulder when I submit my offer that kill the deal. Gob well done.

jonesnyder

27 de abr. de 2015

I want to thank Mario Chinchilla and Chris Douglas for doing such a great job at working with me and making sure my Honda is perfect. They did such a great job at fixing my car. My breaks have not been right for a long time. The issue was intermittent and not really detectable. They were able to figure it out and get my issue resolved. They also placed tires on my wife's car in record time and had me out of there before I could refill my second coffee cup.

Jon Snyder

27 de abr. de 2015

I want to thank Mario Chinchilla and Chris Douglas for doing such a great job at working with me and making sure my Honda is perfect. They did such a great job at fixing my car. My breaks have not been right for a long time. The issue was intermittent and not really detectable. They were able to figure it out and get my issue resolved. They also placed tires on my wife's car in record time and had me out of there before I could refill my second coffee cup.

jgirvinghondaowner

22 de abr. de 2015

Very helpful and attentive. Super quick turnaround. Travis Ivy helped me with my two vehicles and provided excellent customer service all the way. Thanks, Travis! Good job!!

Vickie Favorite

22 de abr. de 2015

I purchased my Accord in 2000, every maintenance services have been at David's McDavid Honda in IRVING....It seems at lease the last 3 or 4 years...Ali (Big Ali) has always given me the BEST customer service and patience ever!!...I trust Ali when he comes to me about any maintenance needed on my vehicle; because he reviews my prior services on my vehicle before presenting the issue--so when he presents the issue; he also informs me if it is still under warranty or if there is discount available...Ali recognizes my "TIME"...always letting me know how long service on my vehicle will take....My time is precious...just acknowledging that ...goes a long way!!!! Because of great service...this dealership will be the 1st option... Keep up the Great work Big ALI!!!!

StephanieReynolds

16 de abr. de 2015

Cris Wilkins helped me with wind noise in my new Accord! She was able to figure out exactly what was wrong and was very timely at getting my car back to me! I will continue coming to see her when I need service!

rebecca

16 de abr. de 2015

I came in and Cris helped me figure out exactly what i needed... I asked a million questions and she was so patient with me and answered all of my questions in great detail...

Klbowen

16 de abr. de 2015

Thank you to Cris Wolkins on the day I was so stressed! Went above & beyond to get me out in time! Great place!! Thank you!!

Connie

14 de abr. de 2015

John, our Sales Rep, was very professional and handled all our questions with integrity. this was our 3rd lease with you and have continued to tell our friends how well be have been treated.

Marc Levy

14 de abr. de 2015

I live in Orange Texas. Was looking for a specific color CRV - EX-L. McDavid Honda had the exact match. I struck a deal with Scott and the Sales manager. I drove to McDavid Honda from Orange which is about 300 miles. I was expecting the sales staff to have some excuse to raise the price of try and flip me into a different vehicle when I arrived because out agreed price was just to good. Upon my arrival I was greeted with a smile and the vehicle we agreed upon was clean and ready for me. I was treated like a member of the family. There were no tricks or gimmicks. Everyone we spoke with had a smile and was both friendly and professional at the same time. I was offered an extended warranty but not pressured. Everything was explained to me from finance (which I already had through Honda) to the operation of my new CRV. Thank You to all involved with my sale. I would highly recommend this dealership.

Matt

10 de abr. de 2015

The Sales Rep Christian Cortinas went the extra distance for me. Positive attitude and very accommodating including bringing a test drive vehicle to my work location and ultimately locating the vehicle I bought. I recommend you ask for him at the dealership. Very positive experience overall.

Marc E. Levy

7 de abr. de 2015

Shopped for my 2015 CRV over the internet. I wanted the copper color which is scarce in the EX and EXL trim levels.I live in Orange,Texas and our local Honda dealers (2) make you feel like they are doing you a favor selling you a car. I narrowed my search to a Honda dealer in Houston and McDavid in Irving. Without much bickering, Mr. Henry agreed to beat their price by $500.00 even though his vehicle had a few more dealer adds. I was aprehensive but made the deal. My wife and I drove the almost 300 miles to the dealership and had an enjoyable buying experience. There were not any problems. What we agreed upon was exactly what I got !! My new car was detailed and waiting for me. My salesman,Sott, was out but we were greeted by a wonderful "stand in" who was full of smiles and made us feel as though we were part of the McDavid family. Of course we were brought to the after market person who tries to sell us accessories and the finance guy who tried to sell us an extended warranty, however this is standard everywhere. What was not standard was how pleasant they were even though we didn't purchase anything additional. THANK YOU TO ALL !!!!!! I would definitely refer you to all........and the hot chocolate was good too.

DeVonda the Honda

6 de abr. de 2015

I was so frightened of purchasing a new car! I had not shopped for NEW since 1989 and the fear of going to a dealership and all the "hassle" involved had me avoiding it like the plague! From the first phone call to make an appointment to the "here are your keys," the entire experience was WONDERFUL! Everyone treated me with kindness and respect. I am still in shock that I am driving a NEW Honda Civic and it was such an amazing experience. Start with James Steele - such a genuine caring man! When I was sent to "accessories," again, no hassles, just the facts! (I'm sorry, I can't remember her name!) And then straight to financing where I worked with Jason Toney. Jason was calm, explained things in a clear and concise manner and made me feel confident in my decisions.I will not only recommend your dealership to my friends and family, I will let any enemies know as well! Kidding, I don't have any enemies. But if I did....Again, thank you!Joy Sanders

Dave

2 de abr. de 2015

I had a number of items taken care of, and Mario did a terrific job managing my car through all the necessary departments. He was friendly, knowledgeable, and called me to let me know when the work was done. I would recommend him for a promotion, except I'd hate to see him leave the Express Service department!

Animal lover

1 de abr. de 2015

This is the 2nd car I've bought from them! I like them very much. Albert Garcia was my sales person. Very nice young man. Very helpful! And didn't feel pressured. Thank you Albert.I met Greg Jordan towards the end of my visit. He did a fine job w/paperwork. And got my pay-ment down a little. Also very helpful w/explanations. And said a prayer at the end of the transaction. Very nice of him. I have both their cards, & they both told me to feel free to call them. And to Albert, I didn't mean to hang up on you after I got home and had to call you.

SurfingTiger240

31 de mar. de 2015

I had a wonderful experience at David McDavid Honda in Irving. Heather Mcllroy is a wonderful sales woman and really wants to help you in your situation as much as she can. She is very friendly and even called the next day to make sure that my wife liked the car. I highly recommend asking for her. The whole atmosphere of the dealership was outstanding.

SurfingTiger240

31 de mar. de 2015

I had a wonderful experience at David McDavid Honda in Irving. Heather Mcllroy is a wonderful sales woman and really wants to help you in your situation as much as she can. She is very friendly and even called the next day to make sure that my wife liked the car. I highly recommend asking for her. The whole atmosphere of the dealership was outstanding.

surajonta

25 de mar. de 2015

David McDavid Honda of Irving will give you what you NEED. They will find a common ground to work with you, your family and your budget. McDavid has the best pricing in market. Once you step inside the dealership, one will not walk out of that door empty handed. Here is why? David Henry gave me best quote on a vehicle. Williamson explained explained every single features and advantages of the vehicle. Greg Jordan (Finance) made sure he explained all the purpose of document and provided me with the APR that I wanted. Once you become part of McDavid, they will take care of you like their own.

kenzie

20 de mar. de 2015

The customer service I received was very friendly. I got in and out within 20 minutes. Very friendly people working here, I strongly recommend this location.

CATATX7484

19 de mar. de 2015

I live in Austin and had been searching for a lightly used Honda Pilot for some time. I found one that I was interested in on the David McDavid website. I sent in an inquiry and heard from Felix shortly after. After about an hour of back and forth phone calls we had reached an agreement on price and trade in. THEN Felix so graciously offered to drive the Pilot from Irving to me in Austin ON HIS DAY OFF! He met me in Austin a few days later, it took about 10 min's to sign the paper work! Everyone I talked to on the phone at David McDavid was really nice and easy to work with. I definitely feel like I got VIP service! The BEST car buying experience I have ever had!! Much thanks to David McDavid Honda of Irving!

Catherine Williams

19 de mar. de 2015

I live in Austin and had been searching for a lightly used Honda Pilot for some time. I found one that I was interested in on the David McDavid website. I sent in an inquiry and heard from Felix shortly after. After about an hour of back and forth phone calls we had reached an agreement on price and trade in. THEN Felix so graciously offered to drive the Pilot from Irving to me in Austin ON HIS DAY OFF! He met me in Austin a few days later, it took about 10 min's to sign the paper work! Everyone I talked to on the phone at David McDavid was really nice and easy to work with. I definitely feel like I got VIP service! The BEST car buying experience I have ever had!! Much thanks to David McDavid Honda of Irving!

jonk

4 de mar. de 2015

Anjel made the buying experience pleasant and painless. She is well informed and helped me set everything up in my new car. Greg handled the paperwork with style.

okakah

3 de mar. de 2015

My latest experience was very exceptional. Good customer service. The service personnel was very warm and helpful. The price received was quite comparable to others.

SLS

3 de mar. de 2015

This is my second purchase from David McDavid Honda of Irving and both times I had a great experience. I have shopped other dealerships thinking the experience would be the same but in each case it was not. I recently purchased a new 2015 Honda CRV from David McDavid Honda of Irving and could not be happier with the sales people, the finance people and my new CRV. My salesperson was Williamson Batteau, he asked me what I wanted and he listened, he heard me. He had several cars for me to look at and test drive, he even went out into the lot and brought them to the front door of the dealership for me because it was so cold and rainy. He helped me find just what I wanted. Ronnie Myers the New Car Manager saw to it I got the price I wanted and Danny Cody in finance got me the rates and terms I wanted. It really took a team to get me exactly what I wanted and I had an excellent team working for me and listening to me. I will come back here again.

Saeed patel

27 de feb. de 2015

Very satisfied of excellent service over all,keep it up,

Martha - long time customer (since 2005)

25 de feb. de 2015

Went to David McDavid Honda to have air bags replaced as part of recall. While there, DMDH did a service workup and discovered my power steering pump was leaking. The service manager brought it to my attention and gave me prices, options, etc. I decided to go ahead and get the repairs done while my car was already there. They arranged for a driver to take me home/pick me up after repairs completed. The entire experience was very nice (except - of course - for having to have my car repaired but since it is 11 years old and this is the first problem, don't guess I should fuss too much !!). From the moment I drove it until I drove out, the service, the service manager, and techs were great to work with. GREAT!!!!!

Siddarth

23 de feb. de 2015

Was my first service experience with David McDavid Honda of Irving and they did not disappoint. The customer service was excellent and also very quick. Very satisfied overall.

bengarbo

19 de feb. de 2015

David McDavid did an excellent job in facilitating the purchase of my new 2015 Accord. After a bad experience at Lute Riley, David Mcdavid met our needs by listening and offering the best price in DFW. Christian answered all our questions and was there every step of the way until we took delivery. He was friendly, knowledgeable, and made sure we were 100% satisfied pre and post purchase.David Henry was excellent as well. He provided me real time updates on the status of my car as it was delivered to the dealership, got PDI, and received tint. He even provided pictures.We appreciate the professionalism and courtesy of David McDavid, making our car buying experience easy and to the point. No pressure, no gimmicks, just honest, straightforward pricing and good people.

nijosc

17 de feb. de 2015

I tend to bring my 2011 Honda Pilot in to the Honda Express Service Center for general maintenance, recalls, etc. If I strain to think on it, in around 6-10 visits overall I've probably had at least 90% positive experiences, which is remarkable considering no one enjoys getting there car serviced or more importantly, paying for it. Customer service is always helpful and will usually add their recommendations as notes on your receipt if you are wanting to handle the issue yourself at home (e.g. replacing your air filter). Sometimes the obligatory/free car wash is skipped, but they almost always let you know when this occurs and the reason why, such as weather.Regardless of there actually service and performance, I still think my favorite thing is the Express lobby. They recently added a free coffee machine - it has Espresso and several other espresso based drinks free of charge. The lobby also has free to use computers which can be hit or miss at times, but their appearance is still above par.Overall - I enjoy getting my car serviced here. I understand that dealerships tend to charge a little higher, but with that comes higher reliability and at this particular location at least, a great area to wait out your repair (or just use there shuttle service).

Imran

10 de feb. de 2015

Excellent service....I am fully satisfied with the work done. It was timely completed and my service agent kept me informed.

Kimberly Yellott

9 de feb. de 2015

Mike was great and welcomed me in the dealership and made me feel comfortable. I got to test drive a couple of cars, Mike and Ronny helped me find the perfect car for me and my family. When it came to signing paper work Justin Wall was great in explaining everything step by step. The best buying experience ever!! I appreciate the hospitality and would recommend anyone to David McDavid Honda of Irving.

diegajm12

6 de feb. de 2015

After a year of buying our vehicle, John still is helpful with any questions I have regarding my Acadia. He always will try and help. I will come back again to Honda and see John.

Reshaye

5 de feb. de 2015

Godfrey Fergus made our car buying process very enjoyable, he was very professional, informative and honest. I sent him an email of what price, model and features I was looking for in the car I wanted to buy. When I arrived at the dealership he had a selection of cars ready for me to select from, which helped me to narrow down what car was best for me. He made the buying process so pleasant that I can not wait until next year to visit David McDavid of Irving for an upgraded Honda. I love my 2012 Honda Accord. Thanks again

StraightShooter

4 de feb. de 2015

Fast,friendly, knowledgeable on a routine oil chane and tire rotation. Customer shuttle we clean and fast. Definitely would do business again.

donncham

3 de feb. de 2015

I came in purchasing my first car and didn't really know want to be pressured into anything. Anjel let me test drive a vehicle and I didn't feel obligated to do anything. Will be back!

meagan.finchum

3 de feb. de 2015

I leased a 2014 Honda CR-V on December 24th, and it was damaged in my parking lot at work on January 26th. After being very upset with the damage to my vehicle, I called David McDavid to see what my options were. David Henry traded in my 2014 and replaced it with a 2015 CR-V. He made the process extremely easy and stress free. He was very empathetic towards my situation and professional. I would recommended the dealership to anyone looking to purchase or lease a vehicle.

Susan Harper

3 de feb. de 2015

I have leased several cars over the years from David McDavid Honda of Irving, and my experiences with this dealership have always been a pleasure. Last week I leased a 2015 Accord from them. They were very professional and efficient. David Henry and Austin Brooks made my visit hassle free and enjoyable. I will definitely continue purchasing or leasing from David McDavid of Irving.

Susan

1 de feb. de 2015

I have leased several cars over the years from David McDavid Honda of Irving, and my experiences with this dealership has always been a pleasure. Last week I leased a 2015 Accord from them. They were very professional and efficient. David Henry and Austin Brooks made my visit hassle free and enjoyable. I will definitely continue purchasing or leasing from David McDavid of Irving.

Rolo

1 de feb. de 2015

Between both Natalie Ivy and Greg Jordan it was a great expierence as we purchased a car for my daughter. We went in looking for a used with low miles car and left with a new car with a great deal. I would recommend this dealership to anyone looking to purchase a car.

jc

1 de feb. de 2015

Never have no worries about the service always great and fast.they never try to get you for your money they always ask you if you would like the extra service.and they maintenance my car with care unlike the honda dealership in hurst.

Martha B

31 de ene. de 2015

The team at David McDavid Honda Service Department go over everything needed on my car: price, time, why it is required. I have a 2004 Honda Civic and it runs as good today as it did the day I bought it - all because of the wonderful service at David McDavid Honda. I purchased this car from a Honda dealer in Miami, Florida then was transferred to the Dallas area in 2006. David McDavid Honda is the only place I have taken my car to have serviced in the Dallas area. They came highly recommended from the dealer in Miami.

Huggles

29 de ene. de 2015

We bought a 2015 from DMcDavid in the last month. In dealing with the "dynamic duo" of Michael Sarwing and Mayer Patel provided excellent pricing and immediate handling of our needs and information. We walked in the door at 7:00 pm and left with a new 2015 Honday Odessy at 10:00 pm. So, this dealership is extremely customer oriented with a hands on approach to providing immediate support of your requirements. We have bought 2 other vehicles form this dealership so we are very satisfied.

Dtinetti

29 de ene. de 2015

I recently bought a used Honda CRV from David McDavid from out of state. Being from Minnesota, we were looking for a southern car with low miles. I found it here, a 2006, low miles, perfect service record, good carfax, one owner. The salesman Baha was was extremely helpful, worked with me on all the aspects of buying from out of state, not to mention helping me get a very, very reasonable price, well below market value. Thanks again Baha, and all of your team! Next vehicle I need, I will look here first!DaveSt. Paul, MN

jijomon2

28 de ene. de 2015

This was my first time dealing with David McDavid Irving and I could not be happier. They made a good deal and the service was very friendly. Both Peter in sales and Greg in finance made the car buying process as smooth and fun as possible. Great experience overall!! Will definitely be a returning customer.

Alyssa

27 de ene. de 2015

I recently purchased my third car from David McDavid Honda of Irving and worked with Natalie on my most recent purchase. She was by far the most personable and honest person I have worked with. From start to finish she was professional and kept the process moving. I was in and out in less than four hours--which is a miracle. Every time I have purchased a car from this dealership I have been pleased with the customer service--I would highly recommend them to anyone in the market for a new car.

Tony

27 de ene. de 2015

Would not give me quote online I had to come to dealer. Spent over three hours on two occasions bickering back and forth on price. I had an interest rate of 1.7 from my credit union but in order to get the deal I had to go trough Honda credit but they would not tell me the interest rate till I agreed to buy the truck and in the finance office. They did give me a good price but the main reason I bought from them is they were the only dealer in Texas and Oklahoma with an RTL Ridgeline. When I got my payment book it was with Wells Fargo not Honda and I was not even told. There was a wrong address on some of my paper work and when I called the dealership no one would return my calls. I went all way to the Finance Mgr. leaving messages and could not get anyone to call me, When I called and asked for Honda Corp. number they put a sales Mgr. on the line and hopefully got it taken care of in a few minutes. I have bought two other Hondas from this dealer and until now had always been a smooth experience. I don't know what has happened but this was the worst experience I have ever had buying an auto. .

letty_d

26 de ene. de 2015

Trey my sales person made everything easy and time eficient. It's my second used car I buy from him and I will go back when I need a third one.

Armyman (Dorman B.)

23 de ene. de 2015

I purchased a 2014 Honda Accord on 31 Dec 14. My experience with this dealership was worst car buying experience I've ever had. I was sold a car that had hidden damage and that the dealership tried to repair car wasn't put back together correctly I had to drive to the dealership 4 times over 3 hrs each way from FT Hood, TX to Irving and the issues with the car were partially corrected. There are push pins missing that hold the inner splash guard to the car the some of the push pins on the truck door that holds the carpet padding on the truck are missing, so the carpet is hanging. Some of the staff was very unprofessional, Arguing in front of costumer's about potential costumers. There are other problems I encountered at this dealership and I made sure my sales person and the Sales manager were made aware of them. Overall my salesman Trey was helpful and did what he could do, he doesn't work in the body shop nor does he control other salesman. I informed him I would buy the parts online through Honda and repair the car myself. Bottom line I would never refer anyone I know to this dealership.

Hippiehipster

22 de ene. de 2015

I love this dealership and wouldn't want to buy another Honda from anyone else. My family has purchased two Honda Civics and the continual costumer service when we go back for service repairs etc is fantastic

Jackie

20 de ene. de 2015

I had a Hassle free experience in the buying process. From the beginging to the end of my experience, everyone from the sales agent to the finance dept. i.e...Angle, Natalie, David, Christy, Justin and Brandon of the finance Director made me feel like they were working for me!!!

jag

12 de ene. de 2015

I believe that said what they would do and sold me a CRV. My initial contact was over the phone with Scott but never meet him and work with Jesse Esquivel and Travis. I believe they treated me right and I hope to refer and do business with them in the future. The finance Manager(Greg Jordan) was very helpful also.

Kyle H

12 de ene. de 2015

Andy provided excellent service, was very professional and even took care of my first oil change. This was my first visit to David McDavid, but certainly not my last.

Todd Brewster

8 de ene. de 2015

I went on-line and eliminated the dealerships I did not know. I remember David McDavid's TV advertising and was surprised they were still in business as I had not heard about them in quite a while. With skepticism, I reached out and was impressed how Troy worked with me and got me the car I needed. I had a very pleasant experience.

Rolonda

3 de ene. de 2015

Looking for a professional, honest and pleasant sales consultant, Mr. Peter Idusogie is the person that you need to ask for. I can honestly say he is a man of his word! I contacted the dealership by phone in early December after looking online at a car that I wanted. After speaking with Peter I learned that the car has already been sold. I was very disappointed but Peter at that time assured me that if this was the type of car that I was looking for he would pass this information on to his boss and that he would be in touch with me once they had another car on the lot. Of course when I hung up I thought, he probably want call and for sure they want find a car as good as the one that I saw online....LOL!!! Well to my surprise on the morning of December 30th my cell rang!!! It was Peter's voice saying, there is a cadillac on the lot if you are still interested. MY response, is it a cadillac coupe?!?! Peter's response," Yes Ms. Whitney and it's a lot better car than what you originally wanted but how soon can you get down to Irving to look at it"? There were several obstacles but the major one that I would have to face is that I still owed more on my car than what it was worth. After several phone calls back and forth with Peter, he assured me that financing was working in my FAVOR and I was approved but I needed to come to Irving as soon as possible. I told him that I could be at the dealership before they closed. Upon arrival to the dealership I was finally able to lay eyes on the car that I had been approved for. Immediatley I knew that Peter had worked very hard in helping to make sure that I got this car! I am really not sure of all that he had to go through to get me in this car but he had to have taken the negative in order that I get the positive ...a 2013 Cadillac Coupe/2dr and my car that I owed more on than it was worth...was paid off!!!!!!!! Blessings do happen and on December 30th, my blessing was to have Peter Idusogie as my Sales Consultant! Peter is the man, stop by and see him if you are looking to purchase a car. He is the BEST!!!!

dunbarjm

1 de ene. de 2015

Boe Bosillio and Greg Jordan were two of the greatest people I have every worked with at any dealership. I have purchased 17 new vehicles including a 2015 Ford Escape last week and I am thus very familiar with the new car buying experience, which can be very taxing and often disappointing. But these two guys were the best ever at taking care of me. Boe, a used car salesman that I had first approached when considering a used Honda Pilot, made sure that I had got the best new car deal possible including my trade, when the year end dealer cash bonus and .9% financing made buying a new 2015 Pilot EX-L a smarter decision. Greg worked the computer to override built-in Texas fees and tax computation methods to adjust for titling the vehicle in Oklahoma..Both gentlemen were very caring and considerate and handled all my questions and concerns honestly and made me feel that they were my advocates.

Mubarak Mohamed

31 de dic. de 2014

Baha Mahmoud and Complete Experience" I purchased my first car from David McDaid Odyssey 2002 of Irving 1 year ago and have been going back ever since ! Baha Mahmoud is the best! He took wonderful care of me and my wife and my son. I purchased another Honda Accord 2004 & Toyota Camry 2008 this fall from David McDavid. I worked with Baha and his team and they made the purchase process quick and easy. I was in and out with my new car in just a few hours and so the rest of my family ! And proving he's the best ever, Baha took me on a second test drive with my new Camry 2008 to make sure I was comfortable with everything. I couldn't ask for more than that! Baha Mahmoud is the best. Makes the car-buying experience an actual pleasure. I consider him a friend. I like him and trust him. And that's a friend. Thanks Baha for all your help! Great customer service! I am a Very satisfied customer. This is my Third time coming back and I will bring my other son here to purchase his first car with Baha ! Mubarak Mohamed 8179031369 mubarak253atgmail.com

itlogus

30 de dic. de 2014

Round four, called/chatted/emailed, DFW metro Honda dealers but i always end up buying my vehicle from this dealer. Keep up the good work and many thanks to John Bartis and Greg Jordan.

meagan.finchum

29 de dic. de 2014

Buying my Honda CR-V with David McDavid Honda was the best and easiest car buying experience I have had. David Henry found the perfect vehicle for me and Anjel Holdahl patiently took the time to go over all of the additional features in the car. David and Anjel were very professional and friendly, which made the process relaxing and enjoyable. I would recommend this dealership to everyone. Thank you for a great experience.

deltapearl

28 de dic. de 2014

Buying a car is never a great fun experience, but Terry Barden was our sales person that we dealt with the most and he seemed to be really down to earth and help us not lose our mind throughout the process. There is the normal, talk to manager stuff that goes on at every dealership and negotiations that you can expect, but Terry really was a pleasure to work with. I highly recommend going in and asking for him. He stayed past closing time to help and offered to stay later to show us the features of the car, but we were so tired since we had gotten there many hours before to go through the process. Terry was willing to do what it took to close the deal with us, he continued to say this is not worth losing a deal over, I'll work with you.

NissanOwner

23 de dic. de 2014

Just purchased my new Honda.....and Love Love Love it! I knew I wanted the Honda EX-L so I found a special internet price on line through David McDavid. It was a better deal than any other Honda Dealership within the DFW area. My salesman was Mayur Patel and when I walked in his office, I noticed he had earned Salesman of the Month time and time again. I can see why now....He was down to earth, sincerely interested in what I wanted, not pushy and wise for his young years. He made my car buying experience very pleasant and the General Manager, Rob Tharp accepted my only offer.. I have a 2005 Nissan Altima SER and unfortunately they wouldn't offer what I thought was a fair trade in, so I decided to keep it. But I already knew that before hand. I really though I wanted another Nissan but the local Nissan dealership I visited didn't seem interested in discussing any kind of deal. I am very happy with my Honda....it's a good fit for me and David McDavid made my buying experience great. My only compliant was the finance department. I did not choose to buy all the extra protection plans and it made the financial rep a bit unhappy with me....it was evident in his actions and behavior. If not for that....I would give them 5 Stars.

Carol

11 de dic. de 2014

Just purchased a 2015 CR-V from Scott Veliz at David McDavid Honda of Irving. He made the process so easy. Scott is very knowledgeable about the car and the sales process. Looking forward to driving this car.

Ghali12

9 de dic. de 2014

we had great customer service with Mayur Patel and he work with our budget and give us great deal. i will recommend this dealership to family and friends. thanks you again and i preciate your great customer service.By Ghali Hersi

JD

8 de dic. de 2014

Natalie Ivy made the truck purchasing enjoyable and easy! Natalie answered all my many question quickly! The process was a great experience! Natalie stayed late on a Friday night to complete the purchase. Great job Natalie Thanks James

Adam Baral

8 de dic. de 2014

The whole team in preowned and finance were awesome! Great buying experience! Never a struggle - the "haggling" was at a minimum. I knew how much I wanted to pay and they not only beat the price- they gave me a great deal on trade in. Everything was fast and easy-very relaxed. Great job!

Hawgfan3

8 de dic. de 2014

Natalie Ivy was excellent! She answered all of the many questions I had prior to the decision to purchase. She stayed late on a Friday evening so we could complete the sale!! Thanks Again! Great buying experience!!James

tuesdae

7 de dic. de 2014

I had a very good EXPERIENCE when purchasing my new car. I would as well WILL recommend this dealership to family and friends. Keep up the great job...

cscasi

7 de dic. de 2014

We wanted to trade in our 2012 Honda Pilot on a new 2015 model. We took our vehicle to Car MAX and received an offer to purchase it. We then went to David McDavid Honda in Irving as it is the biggest dealer in our local area, to see what it had to offer. Upon walking through the door into the sales room, we saw Mr. Michael Sawin, Sales Manager, told him what we wanted. He and Mr. Terry Barden worked with us and showed us exactly what we wanted. Mr. Sawin worked a deal that gave us more equity for our vehicle than we would have gotten through selling it to Car MAX. We drove the new Pilot just to ensure it was as we expected.. Mr. Sawin showed us the final price, we shook hands, Terry got the paperwork completed and we then went through the process to finalize the lease.The hardest part of it all, as usual, is going through Finance and getting all the paperwork finalized. All said and done, we got the new Honda Pilot we wanted at an exceptionally good price without the usual haggling at most dealerships. David McDavid has great customer service, friendly and knowledgeable employees and they did what they said they would do. David McDavid definitely earned our business and trust!

Jennifer Haynie

5 de dic. de 2014

The service was great. They had excellent customer service. They were very helpful with working within my budget. The process was easy and timely. I would recommend this dealership.

Hilda LaFleur

3 de dic. de 2014

Had my old Accord serviced with Warren Hampton at Mcdavid's service department. Same day service, price was good, made me feel like one of the family . I'll be taking it back soon for the other services recommended during their inspection !

Rick S.

1 de dic. de 2014

Fantastic service above and beyond! They go the extra mile to give you the best service around and competitively priced. I took my 2014 Accord in for an oil change on November 23rd (Sunday). Its great to see that they have service available 7 days a week. When I picked it up it was washed and they even fixed a burnt out fog light that I didnt know about. Nice to know that they look over your car and check the functionality of your vehicle when its in for just an oil change. The service advisor, Andy Ly, kept me informed of the process and got the vehicle out on time. Wonderful to see a professional staff that takes care of all your service needs. Thanks Guys, Rick S. Colleyville, TX

MCM

29 de nov. de 2014

The salespeople (Natalie) originally a conversation and email contact with Scott Veliz got me there along with assistance from Mr. Henry! Everyone went above and beyond to make the buying conditions perfect for buying! I am a repeat customer!

Carolyn Maddox

24 de nov. de 2014

I am extremely pleased with David McDavid Honda and the service I received while shopping for a vehicle. My salesperson was Natalie Ivey and she went above and beyond to assist in answering the many questions I had concerning the purchase of a Honda CRV. I received superb service from Natalie and I was very impressed with her knowledge. I also worked with Travis Quadlander and he was incredible to deal with. He was very polite, professional and calm which certainly made me at ease during a stressful event. John Bartis was simply amazing at helping me retrieve my items from my vehicle I was trading in while it was pouring down rain. He was kind enough to follow my husband and I home because the vehicle we traded in had the garage remote programmed into it and we did not have a house key in our possession. Greg Jordan in the Finance department was especially helpful in explaining the many avenues available for financing and the warranty information. He made it a very comfortable experience because of his pleasant personality. I would highly recommend selecting David McDavid Honda to purchase your next vehicle from.... they work together as a Team to please their Customers and provide exceptional service.

E. Davidson

21 de nov. de 2014

Sylvester Amini was my car salesman. He was very helpful because I did not know what kind of a car I wanted. He narrowed it down to 2 cars which helped me make a decision. I have called Mr. Amini a couple of times and he was very prompt to return my calls and answer my questions. I will highly recommend Mr Amnini to any of my friends that are looking to buy an automobile. Mr. Amini was very professional, kind and respectful.

HappyHondaDriver

17 de nov. de 2014

John Bartis is the best sales rep for Honda. I have called tons of dealers around Texas. He is customer oriented and a man of his word. He focused on what I was looking for, met my required specifications and went above and beyond with his service. This is my second car buying experience with John, I will only go to him. He is worth the 3 hour drive.

G-momma

13 de nov. de 2014

Very friendly, helpful service agent! I just drove in for oil change.....they took my car right away. I was only there about 30 minutes!

Paul Gade

10 de nov. de 2014

This guy here will teach you English, he calls you to come if you are at different showroom and tells you that he will give a best deal. Once you arrive the price is higher than the first showroom you have been to and when you question he tries to explain that " I didn't promise you that I will beat their price but I told you that I will give you a best deal" never will I recommend anyone to this showroom.

Mauricio P

10 de nov. de 2014

I scheduled to see a specific vehicle and when I got there, they said that car had been sold. That is the only negative feedback I have. It would of been nice for someone to contact me and let me know it was sold. I was about to walk out of the dealership because of this but I decided to give them a chance. Rico was the only reason I stayed. He did a great job at helping us out and finding a vehicle I liked. Everyone in the finance side was nice as well. The paperwork side of the sale was smooth and didnt take much time.

ccorrales0623

3 de nov. de 2014

Second car purchased at this dealer and we love it. Thank you guys for working with us and for having us driving a brand new Civic. Scott very nice and friendly person to deal with, Austin, excellent and straight to the point. Hope to see you in my future purchases. Every one at this location is very friendly, thanks for making car purchase an easy and pleasant experience.

Sharon

20 de oct. de 2014

I had such a great experience with the service dept. Lance (Croft) was very helpful and listened to what my concerns were. The suggestions he made were quite helpful. I will continue to bring all of our cars here for service. Thanks for a great experience!!

karla W.

20 de oct. de 2014

I called David McDavid Honda in Irving because they advertised "best price in the metroplex". Mayur Patel told me over the phone that he would make a deal that would meet my requests.Thank you Mayur for following through....I got the car that I wanted at the lowest price of all the dealerships I checked with. Thank you to all who worked with me this past Saturday...Mayur, Jim and Austin...you did a great job! You made me feel comfortable and answered all my questions and made it easy to buy the car I wanted!! Polite, professional and friendly dealership!!GREAT experience buying my new car!

Kioshyi Jackson

17 de oct. de 2014

Sylvester Amini was great. He promised me he would give me a good price and he came through.!!!!!!! Great place to purchase vehicles. Great service.

williamagustin

12 de oct. de 2014

I love the fact they are open on Sunday for express service. It helps so I don't have to take off work during the week to just get a simple Honda service.

Mark P

1 de oct. de 2014

This is our 2nd Honda purchased from David McDavid and i could not be happier with my choice of car or dealership. Christian was my salesman and he did a very nice job going over all aspects of the car and the whole buying process.The team at David McDavid in Irving make car buy fun and easy. I will be back the next time i need to purchase a car. My wife has a CRV, that she loves and has had all routine maintainance done there as well. The Service dept is great as well. Thanks for everything,

krk

25 de sep. de 2014

Didn't make a purchase. Car was sold. Excellant effort to please by the sales staff

ProBuyer

15 de sep. de 2014

I visited them last weekend, I was looking for a white colored car and they didnt have it. As soon as they heard that i am not willing to take any alternate color, they started to be rude on me. I was surprised when the agent accused me saying that i was there for a quote, which i can take to other dealerships for further rebates. Whether i buy or not is secondary, i deserve respect. They lost my business.

Hans

15 de sep. de 2014

Car with desired equipment was not on lot.Within 2 hours they located the right one from other dealership. Some confusion on color,but finally everything was as expected.Fair price,no gimmicks.

SPWHondaFTW

14 de sep. de 2014

I've been needing an oil change for 2-3 weeks now and haven't had time to make it to Honda of Irving over those weeks until last Tuesday, when I decided I had to take an extended lunch break to get my oil changed. I arrived at the express service dept. and spoke with Lance and explained to him that I didn't have much time before I needed to be back at the office and he confidentially told me it would be about 45 minutes to complete the tire rotation, pressure check, and oil change and I would be out the door. I was surprised to hear that and glad at the same time, I was expecting there to be a line waiting for me when I got there. I sat anxiously in their lobby constantly checking the time to see how late I would be getting back to the office, but sure enough 45 minutes later Lance returned to let me know that my car was good to go and was handing me my receipt within a couple of minutes. I asked for a speedy service and Honda (especially Lance) delivered, I'll make sure to get my oil changed during less time-sensitive cicurmstances next time for sure lol.

Shellgamm

12 de sep. de 2014

I rate them zero stars. Last Saturday I bought a 2013 Honda Pilot. It appeared to be a well cared for vehicle. By Monday evening the vehicle reeked of stale cigarette smoke. I have called and emailed the general manager, Mr. Arisoy numerous times this week asking that he do the right thing and unwind the deal. I have been told by service managers at other dealerships that you cannot get rid of the smoke smell permanently. Mr. Arisoy will not even do me the courtesy of speaking with me on the phone. He had the internet sales manager, Travis Quadlander call me and promise to remove the smell. Mr. Quadlander has been very courteous but apparently is not authorized to do the right thing. I am very unhappy with the way this dealership does business and would urge anyone reading my review to take their business elsewhere.

Jane Gray

9 de sep. de 2014

Lance was helping me and was the best! I had brought my Civic in for the 4th time because of the Check Tire Pressure light coming on. It was checked the 3 previous times and told a glitch in the software that they were working on. This last time instead of just coming back to me with the same story Lance sent it over to the big shop for more in depth analyzing. They apparently reset the system this time. It remains to be seen if this fixes the problem. I'm a little concerned that this was not done before when I brought it in but am willing to reserve judgment at this time as Lance couldn't have been nicer or more sincere in his efforts.

Professor Mike

29 de ago. de 2014

The team at David McDavid are first-rate. Albert Garcia and his colleagues have always provided me with clear explanations and have gone out of their way to satisfy my auto needs. This was my second car leasing experience with them, and I would heartily recommend them, without reservation.

Jane Gray

13 de ago. de 2014

Had my first oil change yesterday and was in an out in such a short time. They even found a nick in my windshield and it was also repaired in no time at all. The guys were all so helpful and it was greatly appreciated!

Patrick McAnally

12 de ago. de 2014

My salesperson Peter, in the pre-owned car department, was very professional and very helpful during my purchasing process and he also got me a good deal on a car that I had not gone there for originally. Kudos to Peter and the rest of the staff at David McDavid Honda of Irving. Very professional and courteous. -Patrick McAnally

Cappy

6 de ago. de 2014

I stopped in for a free wash job and free wiper blades and some touch up paint. This was all done in less than an hour from smiling employees.

John767

28 de jul. de 2014

On 3/26/14 I requested a price quote for a 2013 Acura I received a No Hassle E-Price for 25,991 without my knowledge or consent charged me $26,693.49On 3/26/14 i scheduled an appointment with Felix Ndingwan for 7pm to view the car. After viewing the car i decided to purchase the vehicle, I was then directed to financing got approved he gave me my copy of the contract then I was given a key the car and i went home. After I got home and thoroughly reviewed my contract i noticed that they changed the price of the car without my knowledge or consent. I brought the mistake to Felix's attention he then directed the issue to his manager Joe Merritt who informed me that there was nothing he could do. I still have the email quote with the no hassle e-price. Not to mention i was told that i would receive notification in the mail that my plates have arrived i never received it the day my temporary paper plates where to expire i went back to the dealer ship to inquire...no explanation they put the plates on and said enjoy your new car. I also brought to their attention that shirt kit on the passenger side had started come loose.Now this is a fairly new car with both its factory warranty and the extended warranty that i purchased from them and they chose not to service it didn't even have the body shop take a look at it they just told me no its not covered. I asked the manager Joe Merritt why didn't they fill my gas tank up when i purchase the car it was just below a half of tank his reply was we don't fill the tanks up $30,000 car and you don't fill the tank.My personal experience with Mcdavid Horrible!

dshen4554

22 de jul. de 2014

Felt uncomfortable after signing the paperwork on a new vehicle and changed my mind on purchasing since I had not taken possession of the vehicle. As I was leaving the sales floor to go to my car, the sales consultant yelled out "Thanks a lot for wasting my time. Go buy your car from someone else!" He yelled this out from across the receptionist desk, in front of other customers and sales staff. Not very professional at all. Car sales is about customer service and relies a lot on customer referrals. Don't you think I invested the same amount of time you did in the negotiation? Do you think I would want to refer family and friends so they can be treated this way. This was very insulting.

MO

15 de jul. de 2014

I purchased my 2014 Honda Pilot from David Mc David in Irving on July 4. I drove 6 hours round trip to purchase my new vehicle. As part of the deal, I purchased the environmental protection package. I was told by 3 different people that although I purchased the protection package at this dealership, the treatment could be applied at my local dealership. I have since learned that this is not true. You have to get the product applied from the dealership that you purchase it from. So either I was lied to or the staff is ill informed about this. It seems to me that since this is Paige's job to sell accessories, she should have known. I have been invited to come back to the dealership to have this product applied to it. Spending another day driving to Irving to get this done is not very convenient. They have offered to refund the purchase price of the protection plan to my bank in the form of a payment to the principle of my loan. However, that leaves me now having to charge the price of this package to my credit card at my local dealership at a much higher interest rate. I have left 3 messages for general manager to call me back, without success. I do not trust the integrity of this dealership to do the right thing. I truly believe that since they made the sale and I do not live in the local area, my complaint is not a priority.

Namarig

14 de jul. de 2014

Great costumer services, very professional and helped me as much as they can. i would recommend them to everybody. Their service is the best in town i love my new car it's amazing.

Honda used

13 de jul. de 2014

We purchased a used Honda at David McDavid and would like to compliment Peter for the wonderful personalized service. Peter helped us transition from our trade in to the new vehicle assisting with every detail.

Lu Ann

8 de jul. de 2014

Excellent service, thorough, and completed service in a timely manner. Joshua was excellent in communicating the maintenance repairs that were needed.

David S

8 de jul. de 2014

Felt uncomfortable after signing the paperwork on a new vehicle and changed my mind on purchasing since I had not taken possession of the vehicle. As I was leaving the sales floor to go to my car, the sales consultant yelled out "Thanks a lot for wasting my time. Go buy your car from someone else!" He yelled this out from across the receptionist desk, in front of other customers and sales staff. Not very professional at all. Car sales is about customer service and relies a lot on customer referrals. Don't you think I invested the same amount of time you did in the negotiations? Do you think I would want to refer family and friends so they can be treated this way too. This was very insulting.

nomorehondas2

1 de jul. de 2014

I've leased 5 cars in the past 8 years and never been through an experience like the one I had at David Mcdavid honda. Came into the dealership with an idea that the capitalized cost of a lease would be the one mentioned in emails sent from the dealer. The dealer also said there would be an additional $1000 off that day which made me come into the dealer. Negotiations were going nowhere since they wanted more than what I thought was fair given the cap cost of almost under 5000 under sticker and an additional 1000 that was mentioned. I then said no thanks to their offer and got up and started to leave. That's when the manager Mr quadlander started to chase me outside calling me a coward and that I don't need to go anywhere but go back inside and buy the car. He then tells me that I need to be a man of my words and blocks me from trying to open my car door. Once I started to leave he started to throw out numbers close to what I was asking for but I gave him an opportunity while I was inside the dealership and at that time wanted me to pay 40-50 more a month. He then blocks me from closing my car door and demands me to apologize to him and his staff for wasting their time. I have never seen anyone in sales demand their customer to apologize to them and try to bully someone into buying a car. Stay away from this dealership.

Carl Spackler

30 de jun. de 2014

More times than not you will burn a full day at a dealership, not here. Good Dudes!

jamieshirley

30 de jun. de 2014

Working with the staff at David McDavid is like working with family. From the moment you drive onto the lot you feel like you are in the hands of people you can trust. Although this dealership isn't the closest one to me, it is definitely worth the drive. I just recently leased an Accord with them, and the entire experience was incredible from start to finish. You can't go wrong with this place. Ask for Mayur Patel. He will take good care of you.

faythwriter

30 de jun. de 2014

This is by far the worst experience that I have ever had with a car dealership of any kind. These people only care about your money. They do not care about having satisfied customers. I learned this the hard way. Let me tell you what happened.My car was totaled, and I had to get a new one. I wanted an exact replacement of what I had, so I went to my local dealer to see if they could get it for me. The only place that had it was David McDavid Honda of Irving. So, they requested a dealer trade, which in all other circumstances takes 24-48 hours to get the car. 3 days later, I call to check on the order. Irving would not answer the phone, and my dealer had been calling every hour on the hour. (Note here: I should have seen the red flag when the GM of my dealership said "good luck trying to reach them") Desperate times call for desperate measures, so I call Irving myself. 15 minutes later, I have a deposit on the car and have agreed to pick the car up the next day because they refuse to do a dealer trade. Sure, that's not so bad. I'm not done.When I get there, we run through the paperwork, get the loan sorted out based on what we had discussed, etc. etc. Being a bit new to the car-buying process, I assumed what they had discussed with me was what they were putting in the loan, therefore I didn't read it closely. Here are some of the things that they did.1. I specifically said "I want NO added warranties on the car...only GAP insurance". I get home, and I have over $4,000 worth of extras. Thankfully, I was able to cancel them a week later when I FINALLY got someone on the phone.2. Charged me 8.9% new car tax rate, when the tax rate for Oklahoma (where I am a resident) is only 3.25%. Luckily, the tag agency is going to send me a check for the difference, which is over $1,000.3. They charged me for over $4,000 worth of accessories on the car. These are in no way listed on my loan or itemized, and to this day, nobody at that dealership will provide me an itemized receipt for this. I was finally able to get someone to give me a straight answer, only to find out that they mark up their accessories almost double what you can purchase them for on the Honda eStore. Here are a couple of examples.For their "pro pack", which includes the splash guard set and the trunk tray, they charged me $799. On the Honda eStore, the trunk tray is $160.61, and the splash guard set is $188.34. Keep in mind that these include installation. For door edge guards, they charged me $399, when online they are listed at $162.54, also including installation.All in all, since I signed the loan, there's nothing that I can do, but these people are SERIOUSLY dishonest. I will NEVER do business with them again, and I strongly suggest that you don't either.

Happy Service Customer

23 de jun. de 2014

If you are looking for a place to have your Honda serviced or repaired, this is definitely the place to go. David McDavid Honda has the best team of service professionals in the metroplex. If you want Customer Service that will top the charts, just talk with Lucio. You will not find a better example of what Customer Service should be like. He is polite, has great follow-up and is fast and efficient. Let me tell you, if you have been as disappointed with other dealership's service departments, you should really try this one out. I have a feeling that this will be your last stop.

ronfam

22 de jun. de 2014

Experience was Ok at David Mcdavid of Irving. Our salesman was a pretty easy and understanding guy to work with. We went in there knowing what our budget.. After the final number was agreed on plus TTL we decided to make the purchased. Thats when our experience went from OK to not OK. The finance guy GREG right off the bat was very condescending. He tried to tell us that the price we agreed on didnt include TTL and our payment will be higher. The paper work that was in front of us cleary showed the price included TTL. After i called him out on it he tried to say that if we didnt purchase warranty and extra stuff our rate will INCREASED to 2% . Overall, everything in the in is about sales. Just don't Lie to the buyers face so you can put more more in your pocket.

susanamorales00

20 de jun. de 2014

I dropped my car off on Wednesday 6/18/14 to have it looked at due to a rattling noise. The gentleman that assisted me was Darrell, the evaluation of my car was a bent sub-frame and damaged coolant reservoir. Once I went to pick up my car instead of offering to replace the coolant reservoir to help my situation, I was told Honda service couldn't do anything for me, that I would need to take it to a body shop to have everything fixed. I took their advice and took it to a body shop the next day, where I was informed that Honda could of at LEAST replaced the reservoir or offered to order and fix it. I called Honda Parts department to see if the reservoir was available for purchase and spoke with Chris which assured me it was available and I can come by and pick up at lunch. I called to verify before going to Honda and spoke with Steve he then told me the part was NOT AVAILABLE. Steve ordered the part for me and said it would be available the next day which is Friday 6/20/2014 and would follow up with me and yet I have not heard anything back. I called to see if the part was in and was put on hold for 8 minutes! At this point I have ZERO confidence this location is able to help with anything in the future, going forward I will find another Honda dealership that will be able to provide me the customer service that I need.

JeffYoung10

14 de jun. de 2014

I wanted a easy streamlined buying process. Mayur contacted me and provided everything I wanted and more. I don't believe I could have had a better new car buying experience.

GoCowboys

5 de jun. de 2014

Just wanted to say David McDavid has always serviced my vehicle. The reps are courteous and listen and either resolve or find answers to your problems. Kudos.

Paul Bond

4 de jun. de 2014

I took our Honda Element to Express Service yesterday. As with every visit to McDavid, the service was outstanding. That is why I keep coming back and will certainly consider buying my next vehicle here. Big THANKS to all the Service staff.

myak474u

30 de may. de 2014

Bottom line is: I would reccomend anyone to buy your Honda here.My wife and I went in to test drive the Honda Accord EX-L on a Saturday evening. She had done a lot of research online and thought the Accord was the best car for her. We went to confirm her choice. Mousa Mansour met us in the lot as we browsed the Accords. He was highly knowledgeable about each of the various features on the car. The Accord is packed with everything you would expect from a top line luxury car in 2014, but half the price. My grandfather just bought a Lexus and all I kept thinking as we toured the Accord was he could have saved $40,000 and bought the Accord!I took a 'back seat ' approach to the demo. I wanted to see how Mousa handled my wife/ the sale. He was patient and soft spoken. He never pushed and was very helpful in guiding her through all of the settings and features. This was a very good start and I was quite relieved to not have a typical 'salesguy' experience. Mousa is one of the good guys for sure.His manager, Michael Sawin, and Mousa very quickly came back with their best price. That was another welcome change from past car purchases. We are talking well below sticker price and I was certainly walking in expecting that there was no way we were getting below sticker on a Honda! Michael's genuine, "what can we do to make you a happy customer", attitude and his actions set me at ease and made me want to do business with David McDavid.My wife really wanted the gray (Modern Steel) color with black interior and they did not have that combo. They offered an even better deal to take one off the lot that day, but we decided to hold out for her favorite color. They told us they would find her match and have it by the next business day (closed Sunday). We got the call Monday morning that the car would be ready at 6pm. This was a nice surprise because an online search had showed us that no such Accord was in the DFW area. We showed up and the car was ready and only had 50 miles on it which was outstanding. We got a brand new car exactly as she wanted it, hand delivered and under sticker. I mention Ronnie Meyer, who is an upper manager there, because we had a complication, that we caused ourselves, related to the paperwork phase of the sale, but he made sure that everything got resolved 100% in our favor and that we continued to have an excellent customer service experience.Until this sale, we have never walked away from a car purchase feeling like we could trust the dealer and that they actually cared about us as a customer. All of the folks at David McDavid contributed to a new experience for us. We are so glad we ended up doing business with them and will certainly continue to in the future. Do yourself a favor and give them a shot.

prettyinpink

27 de may. de 2014

We went to David McDavid after seeing a car posted on their Internet used car site. We called to verify the vehicle was still available. After speaking with Aaron Wagner made a 45 minute trip to test drive. Aaron greeted us on arrival and had the vehicle up front and ready for us to drive. We loved the vehicle and was ready to negotiate. The process was easy. We agreed on terms in less than 10 minutes. The financing department wait was less than 15 minutes. Austin Brooks was awesome. He never made us feel pressured to buy extras. He simply stated and explained our options. Although we had financing he stated options for financing with them. We agreed to see if they could give us a better rate. Believe it or not it took him 10 minutes to let us know they could beat or current finance company by 4 percent. WoW! All papers signed and ready to go in another 10 minutes. The full process from arrival to home was about 1 hour and 45 minutes. I would recommend this dealer in a heartbeat.

Stephany

24 de may. de 2014

I bought my car from David McDavid 2 years ago, and have been going to them ever since for services that I need because I am impressed with the level of service, efficiency, and friendliness. So far, knock on wood, every experience I have had has been on the positive side. Keep it up guys! I will be back

tclark71

20 de may. de 2014

I was in the market for a new vehicle and went to a few other dealerships. Then did some research on best vehicles, found through US News the CRV had a high rank verses the other vehicles I was looking at. I decided to go to David McDavid in Irving to look and test drive the 2014 CRV. When I arrived I met with Majur who introduced me to Anjel. I test drove the 2014 CRV then my mind was made up I feel in love with the CRV. I haven't owned a Honda before, With Anjel's knowledge and assistance I was sold. Not many dealerships actually take the time to speak with you in reference to your interest or go over some of the equipment the vehicle has. Everyone that I came into contact with there was great!! I am very happy with my choice!! Loving my New 2014 CRV!!

midgiechic

20 de may. de 2014

I came to this dealership to lease a Honda Civic EX. Scott Luther provided excellent service but the sales manager he worked with was rude and down right arrogant. He even had the nerve to say that if I found a dealer that would sell me a 2014 Honda Civic EX for the price I wanted, He would give me $2000 because that was not going to happen. I told him to write it down and sign it because I would find such a dealer, but he said he would not and that he was a man of his words. Well, I found a dealer who would lease me the car for the price I want but I'm sure if I called him out on it, because he is so arrogant, he'd deny it. He was plain arrogant and spoilt my experience there. I mention over that I didn't need a car because I have one which works perfectly well, but was getting one so I could give my current car to a friend who needs car. Scott was professional but that sales manager was just so arrogant, as if he was doing me a favor. I wish I could remember his name but he was so ARROGANT, I am glad I don't. Very disappointed. Highly disappointed. Don't go there. Take your money eleswhere.

Carolyn

13 de may. de 2014

I am always extremely satisfied with the customer service that I receive each time I bring my car in for servicing. Lucio Luna is my Service Advisor. His level of customer service is outstanding. He always seems to go the Extra Mile for me. I would recommend he and David McDavid Honda to anyone who will listen.

Lisa McNamara

12 de may. de 2014

I must say that I have never been so impressed as I was this past Saturday when I went in to purchase my very first new car. Travis Quadlander made sure that I was taken care of, introduced me personally to all people involved. He walked me through the process, answering all my questions with respect. I will (an have) recommended this dealership as the best to go to. Travis and the staff made my Mothers Day extras special!!! Thank you guys!

Joe Lucas

6 de may. de 2014

I was extremely satisified with the service I recieved from the time I pulled my vehicle into the Service Department to the time I drove it out. The staff was outstanding, very knowledgeable, and able to complete maintenance on my vehicle. The level of customer service was outstanding, and I highly recommend anyone with a Honda to check out David McDavid Honda DFW south Irving.

Jason B

29 de abr. de 2014

Quick service dept, love the express service package for oil changes

colsamnelson

25 de abr. de 2014

I had an excellent experience and extremely professional salesman. I would not hesitate to buy another vehicle or refer a friend to John Bartus. He has a perfect professional demeanor and extraordinary knowledge of the product.

Sohaib Imran

24 de abr. de 2014

my name is sohaib imran i bought a used certified Honda pilot on Monday Apr. 7th i was not happy because of the wheel alignment was out i was told by peter and trey that they will take care of it next day so on Tuesday Apr 8th i dropped my car around 9am or 10 am after couple of hours i was told its fixed and runny great by peter used car sales associate as soon as i left from the dealer within 10 minutes i realized my car is not fixed it was pulling to the left i drove my car back to mcdavid and told peter the issue that i was having Peter said i am not a mechanic take it to the service center I took it to the service center and i talk to David i told him the problem he told me to wait 30 to 40 minutes after 35 minutes David told me its fixed he told me to call him if i feel its not fixed. after driving my car for few minutes i realized that its not fixed again its pulling to the right and when i hit the brakes staring shakes badly i called David and told him the problem he told me its too late today bring it in next day in the morning. Wed Apr 9th around 9 am i dropped my car and i was told my David that he will me let me know when its fixed around 2 am i called David for an update he told me they r still working on it around 4 pm i called David again he said they r still working on it and he is about to leave he asked me if they can keep the car for overnight and he will call me first thing in the morning i said ok. Thur Apr 10th i called David around 9 am he told me they just now started working so he will call me. Around afternoon time he called me and said its ready. When i got there to pick up my car David told me that he drove it and its running fine and i should have no problems. as soon as i left i realized the same issue it was pulling to the right i took my car back to David and i told him the issue that I was having David told me clearly that there is nothing he can do for Me I am done with this car I drove it personally and its working fine if u have problems take it back to the sales person and then he left I was shocked and disappointed by his answer and his attitude he make me feel like I am lying to him or I dont know what I am talking about I was about to leave and then I saw Buddy. I talk to Buddy about my issue and my experience Buddy listen to my issue very carefully and asked me if I can come next day around 10 am he told me he will drive with me I said ok on my way back home I was 80 percent satisfied after talking to Buddy that may be he will try his best to fix my car. Next day Friday Apr 11th around 10 am Me, Buddy and his technician drove my car after few minutes technician told Buddy that the car is pulling to the right it is not fixed Buddy apologized to me and said he will take care of it I was so happy inside me that I was not lying I was right as a customer and David should listen to my concern. After few hours Buddy called me and told me they found the issue it is the tire thats messed up and because of that its pulling to the right he said he is going to put 4 new tires in my car I was super happy after 4 day stress Buddy made my day I was so thankful to him and up until now every time I think about the way Buddy help me I smile. I am so glad that u guys (Mcdavid of Irving) have Buddy in your team who knows how to make a difference who knows how to make a right decision in customers favor who knows how to treat a customer who is already stressed and upset. Buddy has good customer service skills. I had no option left when David told me that he cannot help. Thank you so so so much Buddy for your great help I hope u will stay with Mcdavid for a long time and u are the only reason that I will keep using your guys service center. Buddy Mays thank you so much for your help and keep doing the good job. THANK YOU.

diegajm12

14 de abr. de 2014

I am very satisfied with Honda of Irving. Great customer service. I am very happy with my vehicle and overall greatly appreciated with John Bartis. He went up and beyond for me. Thank you David Post for great service as well.

PTwo

3 de abr. de 2014

After experiencing horrible treatment with con-men like sales tactics at 2 other dealers, my business partner and I bought cars back-to-back at David McDavid in Irving. Aaron was the salesperson, Mike and Kirk in financing were professional, helpful, and provided excellent customer service. We've had real challenges trying to get through financing because we've been self-employed for over 25 years with some challenging years that left us with a few dings in our credit. McDavid holds forth that they can help people with unusual circumstances and they really do just that without making you feel like you're a second class buyer. We highly recommend using these guys--best of the best!

McB

3 de abr. de 2014

Josh was my service advisor at David McDavid Honda Express Service and it was because of him that I rated this visit as highly as I did. Originally went in for routine maintenance but because of the excellent customer service I received from Josh, I had additional repairs made that I had been postponing to have done at other locations. Previous visits to McDavid Honda have been a little hit or miss with one routine visit going miserably however Josh did an excellent job of not only taking care of my vehicle maintenance needs this trip but also giving me a sense of confidence that service advisors and service techs can actually talk to each other and give the customer accurate, timely feedback. Repairs were done on time, price was fair, and service was great.

Mohani adhikari

27 de mar. de 2014

My representative was mayur Patel . He is the great person . He convince me every side

Sherron

25 de mar. de 2014

Josh was my representative for this visit and he was very good......very friendly and got my car in and out quickly......had an oil change and car wash..........I am a very satisfied customer... Thanks

Kongeavpluto

25 de mar. de 2014

Incredible experience!!! Scott, Ali, Mike, and the whole gang were amazing. They took care of me during the entire process. I love my honda! I will buy from David McDavid for life. Highly recommend.

Chapu

24 de mar. de 2014

My wife and came to David McDavid of Irving very anxious because it was our first time buying a new car. But John Bartis make this process very pleasant. He was very kind and nice. And the service explaining all the features that the car have was great. Thanks John!

TylerViraveth

20 de mar. de 2014

What can I say? Scott Veliz was great! I've dealt with many car salesman in the past. I can honestly say Scott was the friendliness car salesman I have ever worked with. He was very understanding of my needs and did his best to get me the price I wanted to pay. I highly recommend him to anyone looking to buy a car to ask for Scott. You won't regret your purchase. He went above and beyond to make me feel comfortable during the car buying experience. Thanks Scott!

ANGELA12

10 de mar. de 2014

Why.......Amazing and the best car buying experience I have ever had, I would recommend the dealership to anyone. Austin was my sales person and hopefully will also be my future car person, he is wonderful at what he does! Also the finance department ( Michael G. Dowdle ) was wonderful and everything was so easy and I am a very challenging client and I purchase a new car every couple of years. I love my car and am so thankful! Truly wonderful and very much appreciated, I can not say enough! -Angela *****

DFW411

7 de mar. de 2014

David McDavid Honda of Irving provided me and my fiance the best car buying experience I imaginable! Our salesman Austin Brooks was wonderful! Austin is professional and very attentive to his customers needs. The price of the vehicle's I have purchased have been very fair, Austin works to get the best deal possible for you! If there is a way he can put you in a car, truck, or SUV he will make it happen! I send all my family and friends to David McDavid of Irving because I can sleep well at night knowing they will be very pleased with their experience. I personally was in a bad situation with a trade in and Austin made it work! I was able to purchase 2 new 2014 Accord Coupe V6, and have not once had buyers remorse! I'm telling you this guy Austin Brooks can work miracles to get you into a new car! Lifetime McDavid Customer!

fishingchiro123

2 de mar. de 2014

I purchased a Honda Accord Sport for my wife last month from a local Honda dealership in west Texas. I saw and liked the idea of the Honda Hybrid Accord and tried to get one through my local dealer but no one will dealer trade this model yet. This necessitated a search for this car in the Dallas/Ft. Worth area. I talked with Travis by email and by phone. He quoted me a price that was well over MSRP and told me that his dealership had an agreement with Honda to put mud flaps, tinted windows and a rubber trunk mat on all Accords at a $900.00 price tag above Honda sticker price. I can guarantee you as a confirmed Honda buyer the previous month that THIS IS AN ABSOLUTE LIE. All of these items are included in the Honda list price and were included in our Accord Sport purchase. This is not a reputable dealer....BUYER BEWARE.I suppose I should also mention that they charge $299.00 for a $10.00 pinstripe. Total add-ons to the Accord Hybrid MSRP were $1700.00 for items that Honda includes with the car (except the pinstripe). BUYER BEWARE.

Erika18

27 de feb. de 2014

Terry was beyond exceptional! From the moment I walked up to leaving the with my new car keys, he was friendly, helpful, and had the most amazing attitude during the whole process. If you're looking to buy a new Honda, Terry is your man! Terry will work hard and put forth his best effort to make sure you walk out with the car of your dreams and the biggest smile on your face. Words can't express how thankful I am for all you did. -Erika Ramos

tmillinr

25 de feb. de 2014

Anjelica took the time to help me find the perfect used car for me. Everyone at the dealership was friendly and helpful, so I can recommend Anjelica (New Car Sales) for either new or used cars.

stevecooper20

25 de feb. de 2014

David Post has taken care of me and my Ridgeline ever since I came to him from questionable service at another local Honda dealer. He listens and truly cares about the customer and he makes sure it was ready when he said, if not sooner! Ill not take my Honda anywhere else and am at this time sending another Honda owner to him for a catalytic convertor. I'm very pleased with McDavid and will continue to do business with them!Steve CooperArlington,Tx.

Dancing doll

22 de feb. de 2014

John Bartis, Eddie Ford and the finance guy were great. However, the experience there was exhausting. I couldn't get a clear yes or no for the price I was willing to pay until I was ready to walk out. Thus is why people like me like CarMax.

Honda Fan

21 de feb. de 2014

The initial visit was not as planned but a deal was made. The vehicle was purchased and it was a good deal overall.

harrison9710

17 de feb. de 2014

This service team is amazing. From the service advisors to the technicians. They have always helped me with my car when I needed them and they get the work done much quicker than other places. I won't take my car any where else.

andrewdao

14 de feb. de 2014

I am a very frugal shopper. I pride myself of searching and getting the best deal available. I have searched and visited many dealers (too many unfortunately, and spent a lot of time), but I finally bought from David McDavid. John worked with me and after awhile, we negotiated a deal that saved me thousands of dollars compared to other dealerships. He was not pushy, did not hold me hostage, nor sent a barrage of managers to force me to make a deal. He understand I was in a hurry and worked fast with me. Very knowledgeable, friendly, trusthworthy (believe it or not), and hate to say it, but a pleasure to work with even if he is a car salesman. If you have to shop for a car and you have my sympathy; go everywhere else to shop, but save David McDavid for last and negotiate with them. You won't be disappointed.

Steve Big D

13 de feb. de 2014

Good experience except for the poor car wash. A small negative to an otherwise good experience.

lklong

13 de feb. de 2014

Scott showed me all the features, was personable, synced my phone. Internet manager showed me all the options available but did not pressure me. I received a deal that was to my advantage-----quite a bit better than a competitor. The dealership did not have the car I wanted on Saturday but had it by Monday. I was unable to pick it up then but made arrangements for Wednesday. Scott drove it home for me as I had no one available to drive my other car. I very much appreciated that.

wcolon

11 de feb. de 2014

Scott was very patient and made a huge effort to keep my price range. He is a great sales man. I would recommend my friends to him.

erob115

10 de feb. de 2014

My experience with your your dealership was overall a positive one. In large part this was due to my interactions with Bobby Huggins. I purchased a used vehicle [2012 Nissan] from you that had a problem that had to repaired by Nissan. When I presented this to your people [they will go unnamed to protect the innocent] I was met with we can't do this, etc... excuse after excuse...shrouded in "policy" BS.However, my experience dealing with Bobby was the complete opposite. He presented himself as a knowledgeable agent for your company. He expressed a "can-do" approach to my needs. He provided "exemplary" service. Moreover, if he stated he couldn't resolve something he forwarded me to someone who could and he contacted them B4 i talked to them so they were aware of my needs.My prior dealings with David McDavid from the receptionist to your managers has been pedestrian at best except for Bobby and Brock Harrison.Bobby Huggins is heightened asset to your operation.

aguilas

10 de feb. de 2014

My husband and I needed to purchase a car in a very compressed period of time. The weather was miserable and we weren't able to get to the dealership until very late (almost closing time). Prior to our going, we did our research and found that David McDavid in Irving offered us the best offer. We agreed on a price and spoke to Mr. Veliz to confirm the offer. When we got there, we found Mr. Veliz to be very friendly and eager to serve us. Although it was very late and we were very tired, he was very enthusiastic and never let on to how tired he was!Mr. Veliz is a very positive young man, and your dealership is very lucky to have him!

cf

5 de feb. de 2014

I visited the shop to get my registration updated and ali my serivce advisor is always extremely helpful with concerns i have about my vehicle or just general questions involving service. keep up the good work ali with david mcdavid honda of irving

mlpettigrew

3 de feb. de 2014

I love the positive attitudes of the employees and their friendliness! The service is always very fast and good! I have bought/serviced my last eight vehicles at David McDavid in Irving and have never been disappointed!

satishsharma79

3 de feb. de 2014

I am very disappointed from this honda Dealer. My car was displaying TPMS warning for which I went to get it checked and also asked them to do Texas vehicle state inspection. After waiting for half day the Service rep Andy came to me and told me that I need to replace 3 tires because of old tires this problem is there for which I have to agree. They also replaced all the 4 TPMS sensors under my extended warranty. Then in the evening he came back and told me that 3 tires are replaced but there is something wrong with the system or there machines and the technicians are trying to figure out the issue with TPMS . Next day they called me that my car is ready. This visit costs me around 613/- . I picked up my car next day. My ordeal didn't end there. After driving my car around 20-25 miles TPMS warning came back again within 7-8 days. I took back my car to them and then he came back and said TPMS system is OK but they are guessing that battery needs to be replaced which may be causing the issue. I was surprised that 7-8 days back they did state inspection and battery of the car was in great shape infact in the morning it was fine. He said that my car is not at all starting. I wanted to take second opinion from nearest walmart. He said you can get your battery replaced and then we will try to figure out the issue with TPMS . My car battery is fine as of now and still have no issues but to get them TPMS fixed now I have to get it replaced. They have no clue what is going on with TPMS issue but finding unique ways to rip off . I am really disappointed from this dealer. Is there any way I can complain to Honda directly. Could it help. I hardly write reviews but I strongly felt for this one. They are just coming up with some reasons to rip off customers. I would definitely suggest to have second opinion instead of taking them at face value. I am sure there must be some good honda dealers around in dallas area. i don't know what to do now as my TPMS issue is still not fixed after spending 613/- now they are saying replace the battery which otherwise looks fine to fix TPMS.

HART rescue

30 de ene. de 2014

During a routine oil change and state inspection, the service man discovered a nail in my tire. I could have had a flat at any time unexpectedly, so I really appreciated his attention to detail. He might have even saved me from a catastrophe! Not only was the service great, but everyone I came in contact with from making the appointment to picking up my car, was very polite and helpful. We are long time customers of David McDavid and would not think of going elsewhere to have my Honda Odyssey serviced!

Roberta1005

30 de ene. de 2014

No pressure sales, established business. Service center hours are good, well qualified staff at all aspects of the auto business. Good warranties always being offered.

AshleyEPittman

29 de ene. de 2014

I just purchased a 2013 Honda Civic from David McDavid Honda of Irving on Saturday. I was searching for a new vehicle with a trade in after a recent accident. After visiting and completing numerous applications from multiple car dealerships I received a phone call and e-mail from Scott Veliz. He was the only person from any of the dealerships to reach out to me! That alone made me want to get another Honda just for customer service. Scott assisted me from start to finish with a warm smile and great personable laid back attitude (we know most sales personalities can be overwhelming & pushy). He made the entire process seamless from the test drive, negotiating pricing, valuing my trade in and my endless questions/requests. Also, Duc Le was a delight with the Financing. This was by far the fastest, most informative end to a car sale I have ever experienced. Scott, thank you for your customer relationship skills, communication, follow up and attention to detail. I believe I will always be a Honda car owner but I will refer everyone to David McDavid of Irving and to Scott specifically!

LauraS

27 de ene. de 2014

These guys make things so easy from buying a car to getting the maintenance taken care of....they knew it was time for my first oil change before I did! when I went to get the oil change done everyone was so nice i will continue to go here and get all my maintenance done even though i live 40min. away.

vperdomo

24 de ene. de 2014

Mike and Mayur were amazing. Mike is very friendly, responsive and funny. Mayur is sincere, honest, and knowledgeable. We got a great deal on our new Honda and loved our buying experience. We are definitely going back to David McDavid Honda for our next new vehicle purchase.

dfwshan

20 de ene. de 2014

I cannot express how happy I am with my new Honda Crosstour, and the service Terry provided was nothing less than outstanding. I purchased a Honda from David McDavid years ago, but it's been a long time so I read many online dealer reviews in the DFW area in hopes of finding a solid, all-around respectable dealer. I'll just say that I live in Fort Worth and there is another Honda dealer much closer to me, but based on David McDavid's reviews, it would have been a big mistake for me to go anywhere else - needless to say, it was worth the drive to Irving. I am fortunate to have had Terry be the one to greet us upon arriving. He is an extremely friendly and knowledgeable salesman and did everything in his power to make sure that my needs were met. While it was a lengthy 4 hour process (to be expected), the time seemed to go by quickly and he made me feel like I was his only customer on a very busy Saturday. I give Terry Barden and David McDavid 5 stars and a resounding 2 thumbs up!

AustinCBerry

17 de ene. de 2014

We requested a quote online for a Honda Fit, and Scott Veliz called us quickly with some information about a discounted 2013 Fit that they had. We visited the dealership and Scott was very friendly. Unlike some sales reps, he wasn't very pushy, which we really liked. He let us test-drive the car to our house so we could see if it fits a semi-grand harp. It doesn't (at least not if the harp is flat-loaded), but we liked the car so much we came back two days later with the intent to buy. The price negotiation went smoothly (as far as those negotiations go), and we drove the Fit home that night.The entire process was slower than it should have been, especially considering that the dealership wasn't busy at all while we were there, but overall we experienced great customer service.During the financing discussion, we swapped co-signers in order to lower our interest rate, which caused them to be a little disorganized afterwards. They had to call me the next day to get the new co-signer's drivers license information and insurance information, along with a copy of my diploma so we would qualify for the $500 college graduate rebate. The main issue was with internal communication - I got calls/emails from Scott, Zane Walker, and Sonia Heredia, who sometimes requested something I had already given another person. However, all three were easy to work with and wasn't really a big deal - I would prefer that experience over them missing information and getting a fine for it later. Scott, Zane, and Sonia were all very professional.Overall, I would recommend this dealership. They might be a little slower than other dealerships, but their pricing is good and customer service is great.

McDavidSucks

16 de ene. de 2014

Let me just say that my family have been getting vehicles here at this exact location since 1996 and recently when my lease ended I wanted to get another new car to lease (my mom was going to get it for herself) so I dropped off my vehicle as I met mother at the dealership I met the salesman Albert Garcia who I spoke with and explained that I have worked for two different dealerships before and as I left my mom was going to finish getting the new lease and trade in my old one. After I leave Albert tries to tell my mom that the dealership cannot take my trade in because my car is worth only $8,500 and that means I have negative equity (which is false because when you lease a vehicle the dealership accepts responsibility for negative equity even if your car has a lot of damage they already account for that). So first off he was lying to my mom, big surprise right? To top it off he overly pressured my mom to get the lease and said they can't take my car for a trade in so basically for people who have not worked in a dealership this is what they did: get a lease from my mom and have me turn in my car that I would have to pay over a thousand dollars for out of pocket when it should have been trading in my vehicle to lease another for no money out of our pocket other than the first month pay. FINALLY I find this out the next day from my mom and told her that was not a good deal that she got and that they completely lied to her so she decides to call the dealership and ask "if I'm about to turn in my lease can I lease a new car or will I have to pay for the minor damage on my car?" To which a female responded "you can trade in your lease and don't worry about the damage we already account for that on leases." My mom next asked "on my contract it says residual is 11,000$ What does that mean" the lady said it means that is how much you vehicle is worth today. So if my residual is $11,000 why did the tell my mom it's worth $8,500? They have same contract as my mom so they knew how much the car was worth. All they wanted was for my mom to lease a new car and then have me pay money that is already covered in a lease. Moral of this story: even if you have been a loyal customer for almost 20years they will continue to not care about customer and try to pretend as though they do. The dealership also refers to their "valued" customers as "buyers are liars" so think twice before you want to spend thousands of your hard earned money at this pathetic excuse for a dealership. I will never consider coming back to this dealership and I will make it an effort to continuously tell people how bad of an experience this place will give you.

Bettygamez

13 de ene. de 2014

Scott Veliz is a wonderful salesman! My family and I bought two Honda EX from him and we are highly satisfied! He and his manager stayed more then an hour after closing time to help us out with what we needed. Awesome customer service! We will definitely be recommending this dealership to our family and friends! Good job Scott!

AngieLayman

10 de ene. de 2014

This was our 5th Honda to purchase from David McDavid. John Bartis provided exceptional customer service and made it our best experience! He had vehicles ready for us to test drive when we arrived, Negotiated the best deal according to our personal needs and in the end, Zane Walker was able to get us a better interest deal than we were originally offered. I love my 2014 Accord EX-L and I hope to purchase my next Honda through John and David McDavid!!

Rob

7 de ene. de 2014

Ebby in the service department was very hospitable during my visit to David McDavid Honda. He explained everything in great detail and was fair in his price. I will definitely be back to service my 2013 Honda Civic when the time is right.

pkcaptsun1

1 de ene. de 2014

The initial part of the purchase went very quickly and smoothly. Austin worked diligently with us to negotiate a price that was within our budget. The next step dragged out way longer than my husband and I thought it should have. We sat for close to two hours waiting to see the finance person even though there were only three customers ahead of us. Judging by how long it took once we were in the office, two hours seemed excessive. We discovered after leaving that no gas had been put in the vehicle as we had been told that it would. It had only a quarter tank. During the explanation of features in the vehicle I was purchasing there was no mention of the security system. My neighbors were treated to a late night wake up when it got set off when we got out of the car. Naturally neither of us knew how to shut it off as we've never had a similar system. Purely by accident my husband figured it out.Two days after the purchase the title to my trade in was found. It was missing at the time of purchase. I called the dealership to see if they wanted it brought in and was told that I would receive a call with the answer. There was no call and I was unable to reach the sales person at all the following day despite several attempts. All I got each time was a busy signal for close to an hour straight.

D & K

30 de dic. de 2013

Call travis on the phone and ask if he could lease me a Pilot fo X down ans X per month and he said yes he could. Went to the dealership and signed the deal. No problems no double talk. He meet us in the lobby and said here is the deal you ask, for let's sign the paperwork

galewagner

20 de dic. de 2013

We were extremely impressed with John's customer service. He was very friendly and helpful. We will be purchasing our next car from him & will refer our friends and family as well.

HONDA750

2 de dic. de 2013

I had a wonderful experience on the purchase of my new 2013 Honda Civic LX, and CR-V. The service was extraordinary.John Hosler was really kind and made me feel welcome, and his service was GREAT!! I highly recommend him and David McDavid. Thank you so much John H.

Hondaheath

25 de nov. de 2013

I am in the process of purchasing a new Honda Accord Sport. I was treated like a king at McDavid Honda. The salesperson was much more informed of the Honda line of cars than any other salesperson I've spoken to thus far. A top drawer salesperson who should be rated right up there with the best. Thanks for a wonderful experience.

drgonzo12

18 de nov. de 2013

I had a truly wonderful experience on the purchase of my new 2013 Honda Civic LX. My salesman, John Bartis, made my experience very easy and fully accommodated all of my purchase needs and expectations. I can't say enough wonderful things about John and David McDavid Honda.

auffenberg1

1 de nov. de 2013

From start to finish, you could not have asked for the nicest two sales people. The fastest and easiest car purchase we ever made. They did a GREAT job, very happy new customer.

gregchapman313

25 de oct. de 2013

Customer service is absolutely GREAT!!!Mr. Sawin made me feel like I had bought 20 vehicles from him. Made me very comfortable.The communications between employees was great as well. Really looked and sounded like a good team!I will be back to see Michael Sawin again in the future as no one can treat a customer any better.

shannond

24 de oct. de 2013

Although I never made it to the dealership, Aaron Wagner was an amazing help over the phone. I had called about a specific vehicle they had in stock and he was very helpful in getting me the information I needed. He also asked about my current vehicle and was able to give me a rough estimate over the phone of what my trade would be worth. He went above and beyond following up with me and inviting me out to the dealership.Unfortunately a vehicle became available at another dealer that I could not pass up, but I appreciated his time and efforts.Thank you Aaron! I will definitely refer people to you for purchasing a car if given the opportunity.Sincerely,Shannon D. - was shopping for newer/used Honda Pilot

dxrogers

23 de oct. de 2013

The listing for the car said it was a new listing. The color of the exterior and interior was not described. Via Cars.com I asked the dealer to email me the color of the car. I also stated that my phone was broken and do not call. I did this as I am getting calls from all over the US because of my putting in my phone number on another auto website. They replied to via email and then called. I did not answer. Two days later I got another call from the customer service asking if I was satisfied. I frankly told her I did not want to be called.

Bwooden28

23 de oct. de 2013

The service was extraordinary. These two men really took care of me. I live in Carrollton and drove all the way to Irving. And I dont't regret the drive one bit. I would recommend this dealership to any and everyone.

DouglasWittig

22 de oct. de 2013

The sales staff at David McDavid was excellent. They take the extra effort to make sure you get the vehicle that is suitable to your needs. Mayur did a great job showing me all the features of the car and answered all my questions. The sales manager Michael Sawin was very courteous and went out of his way to make sure I was satisfied and happy with my new vehicle. This dealership is top notch on all levels and I would recommend to anyone needing a vehicle to visit David McDavid Honda of Irving.

leegrene

21 de oct. de 2013

dishonest dealership , sale person is just follow rules of the dealership and manager that make prices and put all charges is crook person and add so much items that it is standard and try to say it is not and they charge you for it and destination and handling charges and they don't want to give you invoice and receipt for all the charges that they charged you for it and when you ask for receipt they refused to give you and they don't want you to have document to take them to court for most charges that not right . the finance person big liar and don't tell you about deductible on extended warranty when they give you document it shows on it when you ask why did not say it at time when I am buying. he tells you he said it . I don't recommend anybody buy and do any thing with this dealership . be careful and make sure all charges they did for you it is correct before you sign any document don't trust any body in this dealership and buy your new car some where else before you become like me and write this review and be victims . the most crook people I have ever seen in my life . I am taking them to court and law sue for their dishonesty document because they don't give all the detail that you got charge for it and let court collect from them and find out how crook they are .

collierboy

18 de oct. de 2013

Am here after my first service of purchaes mechanic put no oil back in the car.. Motor replaced by dealership.. but here I am again and they're telling me i need a new motor again... how in the xxxx am I putting a 3moter in this car... 25000 dollar just gone down the drain... xxxx david mv david... one very im please buyer... Its really sad... I bought a honda because it would last... But look what i get in return... I am not done with tis xxxx... Am pissed..

SastifiedEXLV6

17 de oct. de 2013

Seconding the Review below. Travis Quadlander is all about customer service. It took one phone call, and 30 minutes at the dealership to get the exact car I was looking for, at the best price in town. They beat every other price in a 150 mile radius, even with the extended warranty, and beat all the online "true market value" tools, too. It could not have been simpler, easier, more convenient or a better experience to purchase from David McDavid Honda in Irving. Once I told them I would be buying the car, Travis Quadlander made sure everything was taken care of, from top to bottom. This is what buying a car is supposed to be like.

EXLV6WhatsUp

17 de oct. de 2013

It took one phone call, and 30 minutes at the dealership to get the exact car I was looking for, at the best price in town. They beat every other price in a 150 mile radius, even with the extended warranty, and beat all the online "true market value" tools, too.It could not have been simpler, easier, more convenient or a better experience to purchase from David McDavid Honda in Irving. Once I told them I would be buying the car, Travis Quadlander made sure everything was taken care of, from top to bottom.This is what buying a car is supposed to be like.

sachint1

12 de oct. de 2013

I WILL NEVER VISIT AGAIN. ADVISE NOT TO STEP IN... THEY RIP YOU OFF. I FORGOT A MY PERSONAL STUFF ON THE TABLE AND WITHIN MINUTES.... THEY GRAB AND HIDE... AND NO CLUE.... THIEVES......AND QUALITY OF SERVICE IS TOOO BAD... MY SERVICE SLIPS SHOWS CAR WASH AND THEY DONT WASH THE CAR... IF ASKED THEY SAY.... WILL HAVE TO PAY MORE.

Plee2002

2 de oct. de 2013

Both individuals went above and beyond in customer service and quality assurance. These two are great assets to your team, and deserve a raise and / or a bonus!!! Thank you both so much!!

odyssey buyer

25 de sep. de 2013

I felt safe going to buy a 2013 Odyssey with only 9,700 miles w/o someone (husband) along. Will not do that again. Their "certified" check list had at least 6 things checked as perfect w/o blemish. That was not the case. Had to take back the next day to fix the horn, cruise control, nick in windshield and other misc problems. Did not have a problem with the salesperson, but whoever "certified" this car as a "certified technician" needs to be retrained. Just found a large scrape under the front fender that you had to get under the car to see. Blemish free was hardly what it was.

Kimberly Tatum

24 de sep. de 2013

Lee Gibson was my sale associate. He assisted me with my second new car purchase from David McDavid. Lee answered all my questions as h onest as possible. When I did not agree with one of his offer, he worked at it until he satisfied me.THANKS LEE GIBSON!!!!!

crawfish

22 de sep. de 2013

Ali P has been my service advisor the last two times I've brought my CR-V in, and he is an exceptional fellow. He's very knowledgable, responsive and understanding of a customer's needs. I want to commend you (Buddy Mays) for having such an exceptional employee under (no doubt) your expert tutelage. Please make sure he knows I sincerely appreciate all his efforts and outstanding service.

mjm312

12 de sep. de 2013

Drove 3hrs to McDavid Honda b/c they stated "we got the car you're looking for". Wanted a 2013 Honda Odyssey and called Jose the day before to ensure our numbers were close before I made the drive and wasted everyone's time. Austin and Albert said just come on down, it would be no problem. Well, I believed them. Got there and the games started. Started throwing numbers back and forth. Then they had to bring another guy out to talk to us. Why do they do that? Can't one guy cover this deal. Who's the magic guy behind the curtain that knows all the secret numbers and if he's the guy I eventually need to talk to, why am I wasting my time with 2-3 guys below him? These guys have no authority to do anything but run my number around the dealer showroom like overpriced carrier pigeons. Then they asked me to Take it to Carmax for get a quote to see how my trade in was worth. Wait a minute, don't you do that? They do but they wanted a "second qoute". So you're telling me you don't trust your guys? Why should I run all over town. But I did. Waited for a while at the Carmax and just got sick and tired, so we went back and offered them a fair value for the 2013 Honda ($25,000 plus our trade) and they still wanted to suck out every last penny. Got tired of the games and left. Bought a 2013 the next day at another dealer for exactly what I offered them. What a bunch of typical car salesman yahoos these guys are. Toolbags.

poppy5347

6 de sep. de 2013

I have always had a great experience with oil changes and the body shop. However, in my opinion, Michael Sawin is an outstanding employee and an asset to your dealership. My husband and I have purchased at least 10 vehicles from Michael over the past 20 years and have always been treated exceptionally well. He always makes time for us and its nice to know we can count on him when we need our next vehicle. I would not even consider going elsewhere to purhase a vehicle. He makes purchasing a vehicle a pleasant and positive experience.

brandenbbr

1 de sep. de 2013

BUYERS BEWARE OF LEA GIBSON AND MCDAVID HONDA OF IRVING. I wish someone would have warned me before making my purchase. They could care less about you and only want your money to steal it from you. You agree on terms and prices with a "pencil contract" but when you go to sign the papers in finance, they charge you more ($2000 more) than you agreed upon for the car and adjust things without your knowledge but they work the numbers so it is not easy to figure out in the paperwork without an attorney. They like to bait and switch and then tell you they only made $50 on the car so you got a great deal. Some of the Google reviews posted are exact representations of how they like to do business based on my first hand experience. They want you to commit to buying a car and put it in writing but they don't understand math very well. Paying a lower price for the car equals a lower monthly payment keeping everything within budget. Seems simple but I couldn't make Lea understand. They cannot even do you the decency of returning your call and they lie if they don't want to talk to you. In fact, it took 8 calls before I was able to get in touch with Lea concerning my issue. He claimed he was too busy working. Guess what Lea, your job was to call me back and to give me a wonderful experience. I will not spend another penny here. I will have my warranty repairs done at McDavid in Irving but I will have everything else done elsewhere (maybe McKinney Honda). It's no wonder why they are rated C with the BBB. Highly disappointed with my purchasing experience and I hope others do not have the same experience. Very Disappointed!!

Kuebler2013

31 de ago. de 2013

Honest, compassionate and professional. This was my friend's experience with John Bartis yesterday and my experience 2 years ago! Great dealership and sales team!

SmithSeashore

24 de ago. de 2013

If you've been a smart consumer and finished all your internet research, David McDavid is the place to come for an upfront and honest car pricing experience. Lea Gibson offered outstanding customer care the moment we stepped onto the property. He listened deeply to our needs, then offered options we had not considered that elegantly met our expectations. If you select this dealership, go to directly to Lea, you will be pleased with his efficient, warm, and focused service tailored to your needs. Be forewarned, once you get past Lea in the process, you may miss his customer-centric approach. The staff member offering the extended warranty/service sales pitch takes an entirely different tactic, steamrolling his advice over your needs in the aggressive pitch of a hard sell. After such a positive selection and car pricing experience, it left us a bit jarred deflecting these hard-pushing antics. It almost transformed our opinion into a negative impression of the overall dealership. However, we remain immensely pleased with the price of the car and Lea's exceptional service, hence the good overall rating. Two quality missteps occurred that prevent the top-tier rating. The first was an initial inaccuracy in state tax rate when calculating the price. We are moving to Texas and they initially calculated based on our previous state tax rate (which is lower than Texas) and had to revise to a slightly higher figure. This was an honest mistake, the pricing manager apologized deeply, and we accepted it. The second quality issue was that the car was not ready for pickup when scheduled. The wait was less than 30 minutes, and pleasant, but not commensurate with expectations. Overall, the buying experience at David McDavid resulted in a good price, the paperwork was fairly painless once past the hard sell warranty/service plans, and the attention to caring detail from Lea was top-notch.

maestraa

7 de ago. de 2013

My experieince today at the service was a very good one. With the help of Ali was perfect. Ali was very helpful and very knowledgeable of his job. He expalined things in a way that I would understand. This is a very busy dealership but also very friendly and helpful. Thank you Ali for all your help.........Janie

mischjb

6 de ago. de 2013

I went in for A-1 service on leased Civic HF. I was greeted quickly, written up, and advised of the time it would take. Previous experiences had not gone so well, But Mr. Buddy Mays has returned as the Service Director and was pleased by the service improvements. Coupon I'd received via e-mail was honored. Adviser Phil did a good job keeping me informed.

brange

5 de ago. de 2013

The trouble began when the sales associate who had been adeptly helping us appealed for help from a more senior sales manager, and then our sales experience went downhill fast. The more senior manager (Jim Spaulding) threw book at us in terms of stereotypical, trite "sales-guy" sayings; for example, that in trying to negotiate for the lowest possible fair price we were "taking food out of his children's mouths", and several other sales professionals (most notably Michael Swain) jumped in and offered unsolicited advice along the lines of "I've worked here for 20 years and I couldn't buy it at that price". None of these pressure tactics were helpful in allowing us to make a level-headed, logical decision about how to spend such a significant amount of our money. Tactics like "we're actually losing money on this deal" are frankly insulting to our intelligence. We all know that there is SOME incentive for you to sell us the car at the price you offer (be it actual profit on the sale or volume bonuses from Honda), otherwise you simply wouldn't sell it to us. I resent your sales professionals being less than forthright about exactly how a price is arrived at and how you are incentivized in the process - information that other dealerships shared with us freely. We understand the dealer has a margin somewhere, and that's why I say we wanted to arrive at the lowest fair price for the vehicle. Jim was extremely reticent to use the calculator sitting on his desk to simply add TTL for us; instead, he was content to jot down numbers randomly on a post-it note, leaving us to wonder where they came from and what they did and did not include. The irony of the situation is that David McDavid Honda has the nerve to advertise their prices as "no hassle". The final insult of the day was being informed that the deal the sales professionals freely offered us was "now off the table" and then the floor salesman who had been helping us previously (who at least had the good grace to look uncomfortable about it) politely showed us the door. That action is so thoroughly baffling to me...worst case scenario for them we would have politely declined their offer and left the dealership. I can't think of a logical reason we were shown the door while deep in the process of seriously considering whether to spend a large sum of money with the dealership.

ILIKECARZZ

2 de ago. de 2013

First of all they won't tell us the final price for the honda accord. It almost felt like he wanted us to price honda as high as possible. When I requested a final price, they said no we do not give out final prices. When we made the offer they said we are close to there price and even after increasing price by $2000, they won't tell us the price. Only thing they will say is, you are close but we can't do the deal at that price.We ended up leaving the dealership and decided not to buy Honda at all.......DO NOT WASTE YOUR TIME AT THIS DEALERSHIP!!!!!

Ravi

25 de jul. de 2013

I recently bought my Odyssey with these guys. Excellent service selling the vehicle and taking my money. As part of this selling, I was sold a care package by Brandy. After I paid nearly $1000 dollars for this warranty, I did not receive the supplies even after more than 2 months as part of this warranty. I left at least 3 voice mails over a period of 3 weeks for Brandy but she did not return my calls. So, I went to this dealers website and sent in my question about the warranty and Voila, I got a response from Brandy. However, I asked a question in my email and she is back to not answering. If this is the kind of response we get for basic service, I am not sure what kind of service these guys will provide for a true claim. Beware of these guys and think long and hard before you spend your money here!

ravulu

24 de jul. de 2013

I recently bought my Odyssey with these guys. Excellent service selling the vehicle and taking my money. As part of this selling, I was sold a care package by Brandy. After I paid nearly $1000 dollars for this warranty, I did not receive the supplies even after more than 2 months as part of this warranty. I left at least 3 voice mails over a period of 3 weeks for Brandy but she did not return my calls. So, I went to this dealers website and sent in my question about the warranty and Voila, I got a response from Brandy. However, I asked a question in my email and she is back to not answering. If this is the kind of response we get for basic service, I am not sure what kind of service these guys will provide for a true claim. Beware of these guys and think long and hard before you spend your money here!

bkhirall

20 de jul. de 2013

John Bartis was an excellent car salesman! He contacted us with what seemed to be a too-good-to-be-true opportunity for a new vehicle. During our visit to the dealership, he was respectful of our needs and interests - and served us well during the negotiation process. At the end of negotiations, that too-good-to-be-true opportunity became a reality. Through it all, John served as our own personal advocate - giving honest feedback and helpful suggestions. We have purchased several cars from this dealership, People like John Bartis are why we continue to buy cars at David McDavid Honda in Irving! Thank you, John!

barrystolfi

19 de jul. de 2013

Prices quoted are not the prices charged, even taking into account so-called discounts. Bill is indecipherable and the customer service rep's explanation of it only made matters worse. Wait time was 2 hours more than quoted. This is not the first time we have been subjected to this ordeal. Never had these issues with any other dealerships where we have purchased cars. Never coming back to this dealership for anything.

achilds13

17 de jul. de 2013

I enjoyed my experience at David McDavid and I really appreciate how John Bartis got back to me very quickly and was able to work a quality deal for me. He was an exceptional salesman and also a great guy to converse with. I am very satisfied with how I was treated by the staff and I look forward to working with and recommending future sales to David McDavid Honda and specifically John Bartis. Thanks.

alilyn

11 de jul. de 2013

Had a great time dealing with the people here. Everyone was friendly and answers your question right away. They work professionally and flexible just to meet your perfect car

car_buyer

10 de jul. de 2013

A salesperson from David Mcdavid responded to a general internet request I had sent out for pricing info on the Honda Odyssey. The sales person sent me a number as a no-haggle internet price. The price was good, about $1k less than others. I told him I was interested and asked what colors he had available. He said he could have any color within 24 hours. After that I called to make an appointment. I confirmed the price and told him which color I wanted. The next day, 2 hours before my appt. I called to confirm the appt. time, price, and which color he would have ready. When I arrived, he said the car was coming from Arlington. After spending a lot of time on paperwork looking at another (though more upgraded model), he said he realized the car coming from Arlington had some add ons such as tinted windows, pin stripe, etc and would actually be $1K more. I said I would go with another color for the lower price, he said there were no vehicles that didn't have the add ons such as tinted windows, pin stripe, etc. So he essentially had wasted 3+ hours of my time. He had lured me with a price but had no product. Mr. McDavid came in as well, and said he could not help us, which indicated to me this is their sales model coming from the top down.

cars2323

8 de jul. de 2013

2011Nissian SentraGrand Prairie TXMy salesman was great got me in and out great customer service I told him my situation wanted to get myself back on track I had a trade in wanted nice clean car also for me to travel in good gas miles and he did it I will go back anytime need a car see Mr Mike King in preowned in Irving TX

emilynicole08

4 de jul. de 2013

I got my 2013 Honda Accord Coupe from David Mcdavid Honda in Irving on May 31, 2013 and had a fantastic experience. I communicated with a salesman (John) through emails before I actually drove up there and told him the price I wanted to pay for the vehicle. After exchanging a few emails, he gave me the price I was looking for and the next morning I drove to the dealership and the car was waiting for me in the front and John had everything ready for me to sign, I didnt even have to deal with the managers because he already got the price approved with them when we were emailing. So when I got there, I just signed the paperwork, John showed me some cool features on the car and I was out of there! This was a no hassle transaction and will most definitely recommend this dealership/salesman to friends and family.

DiversRN

26 de jun. de 2013

Lea Gibson was the sales associate who assisted me and my wife with our car purchase. Lea was very helpful, answered every question we had, and made our purchasing experience a pleasant one. I have purchased my last 3 Hondas from David McDavid in Irving, and have never been more pleased to continue my business with this dealership. They continue to earn my respect as a customer friendly dealership.

Kevin

19 de jun. de 2013

This dealer is AWFUL!! Walked in and the people asked for my license as soon as I got there. Person assigned to me was trying to have a conversation with someone else as I introduced myself. I set up an appointment to see a civic and they didn't even have the car there. The salesman walked in without telling me anything so i decided to leave as well. As I pulled out he ran to my car and begged me to say. He said he was "talking to his manager" and "looking for the keys". I was done with them from the second i got there. Don't waste your time there!

Haknight

17 de jun. de 2013

My experience was not pleasant. Mr. Patel would not state unequivocally the price of the car until I filled out the finance form -- which was not necessary because I was paying cash. I should have left at that point. I received very little in the way of instruction for use of the "features" of the car. I had the distinct perception that, because I balked at filling out the finance form, he--and the rest of the staff--considered me a nuisance even though I wrote them a check for $18,000. IT IS NOW SIX MONTHS LATER, AND I STILL HAVE NOT RECEIVED THE LICENSE PLATES FOR MY CAR.

Bhupesh

10 de jun. de 2013

Requested 5 times to schedule an appointment for the regular service. When I bought the car messed up whole process. Didn't notified the name plates availability, this requires a follow up from the buyer. Scheduled the appointment with out availability of the resources. Worst service , I ever seen

AshCarBuy

9 de jun. de 2013

This is one of the worst experience I ever had at Honda dealership. I visited David McDavid Honda of Irving to purchase Civic EX on 8th Jun 2013. Mousa (Salesman) helped me selecting a car, and started pricing discussion. My wife was not with me during this visit. Before the pricing negotiation started, I mentioned that I have to bring my spouse to select the color of the car. Salesman agreed and expressed no problem with this request. Mousa and Jim handled the price negotiations very professionally and we arrived at an agreed price. Then salesman asked me for the deposit of $500 so that the deal can be interlocked, and I can go back and bring my wife to select a color. I gave him my credit card. 5 Mins later he came back and insisted to decide color of the car right then and there. I went inside their office, Jim directed me to talk to Selim Arisoy (Sales Director). This is when the shocking experience started. Selim told me that I can not leave the shop without finalizing the color, and he was very rude. I requested him that we have interlocked a price, you can process the deposit, you might want to hold on to the documentation as I plan to come back in 30 mins. He refused to hold on the deal, or even taking $500 deposit. A sales director (i.e. Selim) could not wait for 30 mins for a customer satisfaction. I told him I will even prefer to not buy a car than ignoring my wife's selection of color. AND HE WAS OK even with a customer walking out of the shop (after they almost sold me the car). It was not my loss, I will go ahead and buy the same car from other dealer. but It is this dealership's loss, and something that Honda should take VERY SERIOUSLY.

Soniacon

4 de jun. de 2013

My experience with David McDavid Honda of Irving was excellent. The help received from Jose Robles, New Sales Consultant really made the search and purchase of my new car very smooth. He was so professional and has great customer service skills.

kmn2zend

3 de jun. de 2013

Purchased Vehicle from dealership, and their Express Sevice is Excellent! I've have had a few small issues but Buddy the manager always goes above and beyond customer service. I am truly satisfied with David McDavid.

att1337

27 de may. de 2013

Everything was pretty standard car dealer hustle back and forth. My wife and I came in with what I thought was a reasonable settle-on price "out the door" and we went back and forth a while. When it came down to negotiating the last $250 difference, they tried to say that they agreed to the final price "without tint" in the package... In Texas... We were never told that. Period.We said we felt like they were trying to hustle us and held firm on the price "with" tint. Gordon told us that the sales manager would probably "let us walk" if we didn't agree to come up $250 or take the car without tint. We held firm and he said "OK, I will be right back."We did not see him for 15 minutes.During that time Sales manager (aka every bad cliche' sales line you can think of Michael Sawin) walks by and waves at us a bit theatrically and says "Have a nice day, we will see you later!"My wife and I, awaiting Gordon's promised return, look at one another a bit confused and ask each other what the heck that had meant? Now, he did this passing by from about 15 feet away, he did not come up to us and say this, and he continued right on by to other customers.When we finally did see Gordon again, we were working our way towards the door and he came casually strolling out of a back hallway drinking a cup of coffee and we say "we were wondering where you went?" He acts surprised, as though he hadn't told us he would "Be right back" when he left us earlier, and says "Oh, did you decide to help us out a little bit?"Exasperated at his arrogance and lack of respect I uttered a "Pssh" sound and we immediately left the building, got in our 2008 Accord we had purchased from them new years before, and went to Vandergriff Honda in Arlington where we enjoyed the most pleasant new car buying experience either of us had ever had. We even agreed on a price $100 over what David McDavid tried to force us to accept underhandedly just in spite of our experience with them.If they had just politely told us that they were not going to accept our offer and had not acted so arrogantly and dis-respectfully we might have actually returned to their dealership over the $100 difference to concede to their offer.They not only lost a repeat customer on that sale but I would drive to Alaska to buy a Honda before I ever returned to buy another vehicle from this dealership for the rest of my life. I hope your that their GM is as amused by their actions when I write to them next because most of the time permanently driving away repeat customers is frowned upon! Do yourselves a favor and skip this dealership.

bnbrandy

23 de may. de 2013

They verbally beat their competitor's price over the phone. Did not insist on me coming into the dealership to give me a price. Stood by their word when I came in to buy a new car...there were no hidden cost(s) or *prices. They were honest and upfront , excellent sales person (John Toland).

markshel1

20 de may. de 2013

I picked David McDavid because of their sales staff, being the most informative, and price was competitive with all other dealers. John Hosler was my sales rep. and did a very good job explaining all the tech gadgets and functions offered. Made my driving easier when I went out the door. Paperwork also was a breeze. Everyone did a good job. Mark

JenniferRat

14 de may. de 2013

I had a wonderful experience at David McDavid in Irving. I have had a Civic in the past and found the car very reliable, safe, and fun to drive. For about 2 months I had been researching manual transmission Honda Civics in the area. Unfortunately the manual transmission is hard to find, but eventually found the car I was looking for at David McDavid. The staff was extremely friendly and worked within my price range. I probably worked with 6 ot 7 different people while at the dealership and all of them catered to my needs. Albert was my innitial contact through email and phone weeks before the purchase. Albert was also very personable on the test drive. Before going to the dealership I had a set out the door price and Travis was able to trade-in my EXTREMELY worn, barely running '99 Civic for much more than it was worth in order to get to my price. John in fianancing was able to get me into the 1.9% interest rate, gave me a great deal on a warranty, and threw in oil changes for 3 (or could be 5) years. All in all I had a great experience and I am quiet pleased with my new Honda Civic LX.

lindseysonnamaker

11 de may. de 2013

When I wrecked my Civic, the search was on for a new (used) Honda. My husband and I are loyal to the brand, so we began our search with the dealers near our home in Denton, and we were immediately disappointed with the amount of vehicles to choose from, as well as the salesman's attempts to steer us toward the Toyotas they had on the lot. He hovered and made too many appeals to my gender as a selling point for option X, Y, or Z. The other dealers we contacted were also too focused on making a sale to treat us as anything better than money machines (which, while expected, is still fairly unpleasant). Finally expanding our search out to Irving, we decided to try David McDavid, hoping that a volume dealership might have enough of a variety to make the trip worth it. When we got to the dealership and met with Moiz, he cut to the chase, asking us what we wanted instead of trying to tell us. When he showed us cars, he didn't oversell the features we were already sold on, and he didn't wander too far out of our price range. The best thing about this experience was the way he treated us like people, instead of hovering expectantly and ignoring our insistence that, thank you, but we really don't want a silver car. The car we finally settled on was an Accord (the car we were looking for), EX-L (what we were hoping for), for $19.5k (at the high end, but well within our price range), with 27k miles on it (which was much lower than we expected to find in our price range). Better yet, Moiz managed to bring the sticker price down for us, got the car certified, and he also threw in a hail damage repair, which was something we were considering letting slide, which was all together astounding. We picked our new car up from its repairs a couple of days later (they kindly gave us a loaner car in the interim), and it was perfect, from the flawlessly repaired hail damage to the care in detailing the interior. Easily the best experience I had buying a car.

ma2she

5 de may. de 2013

I ended up buying a 2013 Honda Civic LX. I got everything I asked for on options for my new car. The sales person Mayur Patel made everything so easy and quick. He listened and delivered all of my wishes. So I will be recommending friends and family tobuy a Honda from David McDavid.

HappyHondaCustomer

5 de may. de 2013

I was in the market for a new Honda and decided to go to this particular dealer because of all the great reviews I read online. I was not disappointed. Salesman John Toland provided excellent service and was easy to work with. After some back and forth on the price of a car, we finally reached an agreement which we were both happy with. To the extent possible, my car buying experience was pleasant and seamless, and I attribute this to John's great customer service--he was knowledgeable, pleasant and not pushy. I would definitely recommend this dealership and will use them again in the future when the need arises.

khbarnhart

4 de may. de 2013

Austin is wonderful. If you are buying a car, he is the one you want, especially if you don't want to be hasselled by an aggressive sales person. He has just the right touch.

RichardWhite

1 de may. de 2013

Everything that one wants in a car salesperson! He's great and probable the best one at this dealership. Rating---5(Top gun). I have been in los of dealerships too.

TRT2121

30 de abr. de 2013

I decided not to purchase right now but when I do I'll certainly go back and buy from John Bartis. He is not only a professional, he is up front and not pushy! Makes my decision to go back soon easy!

teresa13

30 de abr. de 2013

I was very very pleased by my experience at this dealership! I had been to 4 other dealerships before this one and was blown away with how flexible they were and how quickly they put it together. John Bartis was nothing but fantastic and I will be recommending people to come here just to work with him!

ginger812

29 de abr. de 2013

I drove all the way to Irving because John Bartis called me on the phone after I had been on the computer looking at Honda CRVs. He sounded so personable that I just had to go meet him. Twice, I got lost and called John. He gave me very good directions (I am directionally challenged) and talked me into the dealership. While there, he went over what kind of car I wanted, and why, to make sure I was going to get what I really needed. Then he looked up all pertinent information, and got me the best price. Then, they didn't have the color I wanted, so he initiated a search and the right color (red) was found, coming into another dealership on a truck. When it got there, he drove over and got it right off the truck and brought it to Irving.. All in all, John probably spent a whole work day of time just on me. I really felt that he cared that I was happy with my purchase. He explained everything about the car, including how to talk on the blue tooth phone, how the windshield washers turned on and off (it was raining that night).. All in all, I felt like I was the most important person in John's life at that time. He's a great person to deal with.I also had some additions -- some protective stuff -- put on the car, and the guy in service stayed late to get that done before I drove home so I didn't have to go have to drive back to Irving again.All in all, this was the best experience I have ever had in buying a new car.

Singer

28 de abr. de 2013

Great experience. Special kudos to our salesman, JohnBartis. Very professional, courteous, and we never once felt pressured. Highly recommend. Make sure you ask for John

Singur

28 de abr. de 2013

Love our new Honda CR-V. Friendly atmosphere and staff. Special kudos to our salesman, John Bartis. John made for a very relaxed (read that, not at all pushy or high pressure) buying experience. John was kind, honest, and left us wit the impression that he truly had our welfare as customers in mind. I would recommend John and David McDavid anytime.

BobbyeHathcock

28 de abr. de 2013

I have been so happy with both vehicles that we have leased from your dealership. I have recommended your dealership numerous times and will continue to in the future. I will continue to come to this dealership.

TRT2121

27 de abr. de 2013

I came in looking for a new Honda, I didn't purchase this time but I will and most definitely will only buy from John Bartis. John's professionalism, upfront straight talk and no pressure approach was great.

asimsaghir

27 de abr. de 2013

John Bartis and Jim Spaulding worked with me to get into a new Accord Coupe for an affordable price. It was a smooth transaction the whole way through!

damill1492

26 de abr. de 2013

Not like what we're used when buying a new car. John Bartis (our salesman) was very courteous and professional and gave us an entirely new perspective when it comes to car salesmen. David McDavid was great all around, but we made our purchase because of John.

The man

26 de abr. de 2013

Love the place! All the salesmen very very friendly and informed

damill1492

24 de abr. de 2013

I originally chose this dealership after finding several great reviews about Salesman Joh Bartis. I was not disappointed and he certainly lived up to expectations. Extremely professional, courteous and most easy to deal with. A great experience (for a change).

mahski

22 de abr. de 2013

I purchased a certified-preowned Honda CR-Z long distance. I was a little nervous at first but Baha and Ronnie went out of their way to help me and make it a very pleasant experience. I did buy the car "site unseen" and was not disappointed. They have kept their word in every way and I would highly recommend them to anyone!

dotrice1975

22 de abr. de 2013

i was emailed an eprice of 19,129 & told ttl would add possible 1,200, i went to test drive accord seen on internet & was told by Jack that the sports model was only an addtl 1,000 so of course i became interested, test drove the sport, went inside to work the figures. Jack leaves & comes back & says the sport model is actually 7,500 more & try to explain why. To me there was no explanation after he told me several times that it was only 1,000 more. had he been honest i would've told him i was interested in the sport because i already knew how much my financing was & it would've been way out the ball park....horrible, horrible, horrible, i wouldn't recommend this dealership to a millionaire!...bottom line, just be honest, honesty gains business not deception!

ramakrishnayepuri

22 de abr. de 2013

When I call David Mc David Irving, TX 75062, they gave me quote and saying that we will beat other dealer and give me discount up to $500, but coming to picture, they are no where near and when I ask about there promise they said sorry. Wast of time to go choose this one.

sdw25

19 de abr. de 2013

Worst car buying experience I've ever had. This is a dishonest dealership that has no interest in offering any type of customer service. I was given the runaround by everyone including management and offered nothing but excuses for their poor behavior. I would not recommend this dealership to anyone and will certainly not be back.

SKU

7 de abr. de 2013

NEVER EVER GO HERE TO THIS DEALER. HORRIBLE SERVICE. NO WORD ON AGREED DOLLAR WHEN YOU GO A DAY LATER. YOU START ALL OVER AGAIN THE NEXT DAY AS IF NOTHING WAS AGREED. I WENT TO BUY ACCORD. AND WORSE OF ALL, WORST CUSTOMER SERVICE. THE SALES MAN LEFT TO CHECK ON A CAR AND NEVER RETURNED. AND THEN CALLED BACK 3 HRS LATER AND HUNG UP THE FONE IN LESS THAN 1 MIN WITHOUT APOLOGIZING. BY THE WAY, I WAS A SERIOUS BUYER, REFERRED THEM A CUSTOMER IN IRVING FROM LEWISVILLE, WHO BOUGHT THE CAR. HOWEVER, SEEMS LIKE A BIG MISTAKE NOW. BOTTOM LINE, NEVER EVER GO TO THIS DEALER.

SKGS2000

7 de abr. de 2013

NEVER EVER GO HERE TO THIS DEALER. HORRIBLE SERVICE. NO WORD ON AGREED DOLLAR WHEN YOU GO A DAY LATER. YOU START ALL OVER AGAIN THE NEXT DAY AS IF NOTHING WAS AGREED. I WENT TO BUY ACCORD.AND WORSE OF ALL, WORST CUSTOMER SERVICE. THE SALES MAN LEFT TO CHECK ON A CAR AND NEVER RETURNED. AND THEN CALLED BACK 3 HRS LATER AND HUNG UP THE FONE IN LESS THAN 1 MIN WITHOUT APOLOGIZING. BY THE WAY, I WAS A SERIOUS BUYER, REFERRED THEM A CUSTOMER IN IRVING FROM LEWISVILLE, WHO BOUGHT THE CAR. HOWEVER, SEEMS LIKE A BIG MISTAKE NOW. BOTTOM LINE, NEVER EVER GO TO THIS DEALER.

mwilkins

1 de abr. de 2013

Be cautious when purchasing a vehicle from David McDavid Honda of Irving. I had found a car on their website we were interested in, and I requested an e-quote from the dealer. I received a quote (excluding dealer options) from one of their Internet salesmen, Austin Brooks. I never could get Austin to tell me what specific dealer options had been added to the car, so I decided to stop at the dealership on my way home from work one evening to take a look at the car myself. I met Austin and looked at the car. I explained to Austin that I would not be purchasing a car that evening, but my wife and I would be buying one in a couple of days (on a Saturday). Austin, after meeting with his sales manager, gave me a quote for the car that included the dealer options. He also added, since I would be coming back on the last day of the month, there might even be some wiggle room in that price. We made an appointment to meet Austin a couple of days later on that Saturday. This was less than 72 hours after I had first met with Austin. When we arrived at the dealership that morning and started to finalize the deal, he informed us that we could no longer purchase the car at the price he quoted a couple of days earlier. The new price was over $1,000 higher than the first one. Eventually, his manager Travis Quadlander came over, and confirmed they would not sell the car to us at the originally quoted price. Austin and Travis explained that the original price was only good had we bought the car a couple of days prior, when I had first come in. Interesting, since I had explained to Austin that we would not make the purchase until that coming Saturday, and he responded by saying that the price might even be lower on that day (given that it would be the last day of the month). Never did he say the price was good only for that day. It's sad these guys couldn't honor their quote that wasn't even 72 hours old. Feeling like these two guys were dishonest, we left and later purchased an identical vehicle from another Honda dealer. Although we ended up paying more for the car than Austin's original quote to us, we found the other dealer to be straighforward in their pricing, and much easier to work with. Later that night, at 8:15 pm, I got a call from Austin. He offered to make us a deal if we came back to his dealership and purchased the car that night (again, this is now at 8:15 pm, and we had met him that morning at 10:00). Who knows....maybe they hadn't met their numbers yet for the end of the month, and they were looking for a last-minute sale before they closed?? Even if we hadn't purchased another car, I wouldn't have done business with this group after our experience that morning. It's guys like this that give car dealers a bad name.

jmassey7

1 de abr. de 2013

I had a pretty good experience with the dealership originally. However, they were supposed to replace the front bumper; and after driving back an hour and a half to pick up my van (and I got back home with it) noticed that they did not replace the bumper. They had put bondo on it to fix it. So I drove back another hour and a half to take it back, very upset that it had not been done the way it was agreed to be done. Being told that it was the body man's fault as he thought he could fix it, instead of replacing it! I am not believing that story. Anthony is trying to make it up since it wasn't done right to begin with. So hopefully it will be right when I pick it up this time around!

bbhjme6

26 de mar. de 2013

I found the car I was looking at on the internet 3 thousand dollars cheaper and was told I coul not have that price because of my credit. I was told I had to pay the sticker price on a used car. they were rude once I questioned them.

michileigh87

21 de mar. de 2013

Moiz took great care of us after a horrible (6-hour-long) experience at another dealership earlier that day. I let him know exactly what I was looking to pay, and the types of vehicles I was looking for. He wasn't pushy, and didn't rely on the slimy used-car-salesman tactics that most others do. He kept a great attitude and put up with how picky I was. It didn't take long to find my Nissan Versa. The negotiation seemed smooth and easy, especially without all the high-pressure "well what kind of payments are you wanting to make?" Really, I can't tell you how much I appreciate not having that shoved down my throat every 12 seconds. I absolutely LOVE my car, and I don't think I'll ever let it out of my sight again! Thank you, Moiz!

ctrout

20 de mar. de 2013

I had a great experience working with kenny at David McDavid Honda of Irving couple of weeks ago. Since this was my first Honda purchase, I had plans on visiting multiple dealerships in DFW to get the best price/trade in. Luckily I picked David McDavid Honda of Irving first, Kenny did a great job from vehicle selection and representation to making sure I got the best price in DFW. They also gave me what I asked for on my trade in which showed that they are serious about doing business the right way and creating repeat customers. I really did appreciate how quick and efficent their staff is. I've dealt with other dealerships where it takes most of the day to complete this same trade in / new purchase transaction, that took half the time at David McDavid. With that being said, customer service was still outstanding.I had no doubts when I left in my new Honda that I got the best deal in DFW and definetely recomend Kenny Tobin at David McDavid Honda of Irving for the best car deal and purchase experience.Great job guys!

michaeljer936

14 de mar. de 2013

The service that was provided to me was beyond excellent. I felt like a friend, and I plan to keep this dealership for the future.

txskier

12 de mar. de 2013

This was a very easy car buying experience. We love our new accord. Everyone was easy to deal with. We hate buying cars but the process was hassle free. They backed up everything they said when we bought the car. Their pricing was very fair and I know where to go in the future.

txskier

12 de mar. de 2013

This was a very easy car buying experience. We love our new accord. Everyone was easy to deal with. We hate buying cars but the process was hassle free. They backed up everything they said when we bought the car. Their pricing was very fair and I know where to go in the future.

tullycompany

5 de mar. de 2013

I would gladly recommend David McDavid Honda to any of my friends or relatives who want to buy a new or used car. The sales staff is friendly and courteous and my wife and I were able to complete our purchase within a reasonable period of time without unecessary delays.

Faria

4 de mar. de 2013

Rude, Pathetic attitude & unethical behavior, worst customer services We did visit McDavid Honda at Irving to buy a pre-owned Accord and had one of the worst experience of our lives. The salesman himself was OK but his manager (Ronnie) was a total jerk and extremely rude. He basically told us that we don t deserve to buy a car. Being a customer we have the right to quote the price as per our budget. He said that our offer was too low even if went out to buy the same car from a private party. I am fine with that statement of his and maybe our offer was low. However, he went on to say that we had no sense in buying a car and that if we wanted to waste the time of his salesmen we shouldn t bother coming there. The way he talked to me and my wife, we felt very insulted. We were not putting a gun to his head to give us the car for our price, if it doesn t work for him and we could have simply agreed to disagree.

faria

4 de mar. de 2013

Rude, Pathetic attitude & unethical behavior, worst customer servicesWe did visit McDavid Honda at Irving to buy a pre-owned Accord and had one of the worst experience of our lives. The salesman himself was OK but his manager (Ronnie) was a total jerk and extremely rude. He basically told us that we don t deserve to buy a car. Being a customer we have the right to quote the price as per our budget.He said that our offer was too low even if went out to buy the same car from a private party. I am fine with that statement of his and maybe our offer was low. However, he went on to say that we had no sense in buying a car and that if we wanted to waste the time of his salesmen we shouldn t bother coming there. The way he talked to me and my wife, we felt very insulted. We were not putting a gun to his head to give us the car for our price, if it doesn t work for him and we could have simply agreed to disagree.

jeanpaul26

1 de mar. de 2013

After having a horrible expirience in another HONDA dealership close to home, I decided to go to DAVID McDAVID HONDA of IRVING, what an incredible different expirience that was !!!!!! I was helped by JAMES McDONALD , a very professional ,smart and helpful employee, with great people skills and excelent knowledge of the car that he is selling and how to make the process of the purchase of a new car with more ease. After buying the car , he took time to explain in a very detail manner all the new features of the car , he even connected the phone !!!! If you are looking to buy a new car I totally recomend you to go to David Mcdavid Honda of Irving and ask for JAMES McDONALD ,and you will be very happy that you did !!! sincerely, Ana Rodriguez

arielbermea

19 de feb. de 2013

Mayul Patel, went above and beyond on customer service, and is a great Sales Consultant, just bought a 2013 Civic from him and will recomend to my friends, Mr. Patel took the time to explain and show alll the features on my new car. I was very impressed from the minute I walked in to Honda , He introduce himself and was sure he answered all of my questions, very easy going and makes you feel confortable, on choosing the car you need.....I'am very happy with my new car, Thanks Honda for having such great employee... Ariel Bermea

naku

12 de feb. de 2013

I have been a Honda customer for almost 10 years...As I live in Irving, McDavid honda is only dealership near to. I do my recommended service at Honda authorized dealer. I moved to Mesquite for a year, and back again to Irving now. Honda had 2 recall on my year model Civic. I took my car to McDavid Honda for recall and had brakes done too at the same time. I did not look at the bill when I paid. On the second recall back in Dec 2012. I had an oil change at the express service just a week ago. After the service i was feeling difference in my car performance, The throttle was not smooth and my gas mileage dropped from 30 to 27 inside the city. When I mentioned this problem on the recall visit, this service adviser answered with an attitude saying " Oh we can not do anything about it, If we look at this matter, we will have to charge you $99 for diagnose fee" I told him I am having this problem after the oil change, but he still said can not do anything until I pay $99. Even the manager said the same thing. I was there 9 a.m., was told to leave my car and had picked up around 5:30 p.m. and it was just a low beam headlight. after i took the delivery my "Airbag" light had come-on, when i asked why the light has come- on , he said it was on since you dropped your car. I was so upset, first my problem from the last oil change was not taken care, second, wasted the day by dropping the car for Recall, and third they lied to my face about the Airbag light. When I got home I called American Honda, and when I was going through the bills of McDavid Honda, i found that I was charged for the first Recall when they worked on my car and on the second recall work paper they wrote a note on bottom saying "customer did not Authorized for the service recommended" which was around a total of $900. For $40 of oil change,. i was going through these hassle, just Imagine after I pay $900, if something goes wrong How much hassle do I have to go through to get it solved? They think they are the only with jobs. We customer doe snot have to do anything. Later I found that McDavid honda of Irving has been sold and now run by new owner. That is why i was seeing so many new faces in the service department. with this management the service department is going to rip lot of customers. Always check your bill and ask questions about the work done in your car. "We are the one who drives it everyday and pay money to keep it running smooth"

Brian in Irving

11 de feb. de 2013

just bought a 2012 Civic LX and my buying experience coudn't have gone smoother. I would recommend using the Internet Salesman Kenneth Tobin. Kenny made the entire process very stress free, made sure that I got what I wanted, that it fit my financial situation, etc.

JasonC

8 de feb. de 2013

I was purchasing a used Odyssey and had already negotiated the price prior to my arrival at the dealership. We drove the car and decided we wanted it. The salesman had to prepare all the documents. This would not have been strange but I went to another dealership the same day to buy my second vehicle of the day. On my second car the salesman had all the documents ready to go and all I had to do was sign and we were done. After filling out the documents the salesman had us sit and wait a out 2 hours before even heading to the finance department. Once there I had to wait over an hour to sign the rest of the documents. I wasn't even financing through them. I had financing already setup through my bank. The total time spent I. The dealership was 3+ hours. On my other vehicle I bought on the same day, I spent 1 hour there and was done. I was also offered something to drink while I waited. No one even showed where the drink machine was at David McDavid. I also had to come back to pickup a wheel lock that was given to me at the time of my purchase and I had to wait an hour in the service department.

KelBel1304

8 de feb. de 2013

Buying a car here was a great experience. From the time we walked in the door we were greeted with kindness and respect. Terry made us feel at ease and not pressured. He wanted us to get the best deal and most of all wanted us to be happy in our new car. Everyone we encountered from sales, management, to finance were incredibly kind and understanding. They really work with you to get you the best deal possible. We will be coming back to buy our next car.

Artialla

8 de feb. de 2013

It was my first experience buying the car from the dealership. The sales process was really good but it took some time so when I had to sign the papers I have not noticed all the charges being added. Next day I read the contract and wanted to cancel those extras for 4000$, I came to the dealership, signed the cancelation papers and ... It has been already 4 months and I still have not got my refund... I call, leave messages and they are not calling back, will see.

rs50chow

6 de feb. de 2013

The salesman was great and gave just what he said he would do without any hesitation. The car I purchase was what he described and the amount for the trade that he gave was on line and this was all over the phone. The is the best buying of a car that I had. Everything went just as I was told. Thanks again.

tj03331

6 de feb. de 2013

Gordon was the best salesman I have ever seen.. He work hard to get me in that car and I thank him sooo much! Before I came to Mcdavid and David, I had been to two other dealerships, with bad customer service, sales rep didn't f/u back with me.. Didn't care abt what I wanted.. But with Gordon meek his attitude was totally different.. And I'm so glad I chose to bring my business at mcdavid and David ...

fitbasebuyer

3 de feb. de 2013

There are more than just a handful of Honda dealers withing a 50 miles radius from where I live. I did my homework thoroughly and asked all dealers the same questions. John Toland was one of only two who did give clear answers. John did need help from his Manager when I was getting quite adamant about how much I was willing to pay. What we have settled for was that I got a great deal and they had a great sale.

hao.nguyen.5076798

14 de ene. de 2013

The worst experience I ever had. Gordon is a big liar and John is no better. Even Gordon's manager stuck by him. They play games and I would say buyer aware. What ever happen to good customer experience. I will never buy from this dealership based on this very very bad experience.

Briargrove

7 de ene. de 2013

My husband and I recently purchased a certified pre-owned Honda from this dealership. For the salesman this purchase was very easy, my husband I already new they exact we wanted and already had financing. All the salesman had to do is show the car and we signed. After we purchased the vehicle we were unable to receive any service or help unless my husband showed up at the dealership. I purchased a certified car and only 3 weeks later I am having brake or rotary issues and there are 2 lights that are coming on to indicate there is a problem. When reaching out to the dealership for assistance, they stated they do not provide loaner cars and the shuttle has a 5 person minimum to provide to us while my car is being worked on. My husband and I purchased a pre-owned car from Texas Direct and received exceptional service. I should have taken my business there. I will not recommend David McDavid Irving to anyone, nor will I go back. There service is horrible. Once the sale is done they are done with you. Very Unsatisfied, Morgan

jeremyy.marti.5

3 de ene. de 2013

I knew what I wanted and was short on time to get it done. James was quick and took care of me fast. Best car buying experience I've ever had.

rosad

2 de ene. de 2013

Execellent customer service provided. They listened to my needs and they took care of my situation very well. Im very happy with my purchase because it is what i was looking for.

rsimonshipman

1 de ene. de 2013

Jim was very helpful and even called me the day before to confirm our appointment. Once I arrived he was waiting for me and met me at my car. He was very patient and very nice. I would certainly recommend him and those working with him to anyone!

Bluetx1

30 de dic. de 2012

I have been a Honda owner for many years and was ready to purchase a new car to replace a 12-year old vehicle. On December 26, 2012, I started with an internet inquiry and was called in less than 2 hours by John Bartis (internet sales for this dealership).John Bartis provided a great car-buying experience because he was very kind, sincerely interested in my needs and expectations as a customer, and he never, ever pressured me to purchase a vechicle. I greatly appreciate John's patience, time, expert guidance and attention to detail. John assured me that the exceptional customer service experience will not end after the purchase and I look forward to working with him and David McDavid Honda in Irving for many years. If you are looking for a great new car buying experience, please contact John Bartis at David McDavid Honda in Irving.Thank you.

selina.lule

28 de dic. de 2012

I gave a great rating because as soon as I walked in I was received with a great and positive attitude. Terry held the door open for my sister, father, and myself. He went straight to businness after introducing himself and shaking hands with us. I had been to three dealerships prior to coming to Honda. He asked me what I wanted and with what features. He took a quick look at his inventory and gave a me a list to choose from. I really liked that he gave me options to choose from and did not just tell me about 1 or 2 cars. He showed me the car, described the features, and went into detail about it. When I did not like something he would do his very best to try and change that. When we went for a test drive he showed me EVERYTHING the car had to offer. Unlike the other dealerships, he actually drove the car to show me the different things it was capable of and then he let me test it out. The price of my 2013 was negotiable which I really liked. I told him what I wanted to pay a month, how much I wanted to pay in total, and how much I was willing to put down and he made it happen! It was an amazing and very 3 hour "worth-it" experience. :)

tre012702

28 de dic. de 2012

I went looking for a 2012 Honda Pilot, this dealership had a black Touring model but it had a dent on the fog light on the passenger side. I addressed this issue with the salesman and I was told that it would be fixed to the best of their ability well I didn't think that the best of their ability would be to pull the dent out and have a gap between the bottom bumper. They tried to go the cheap way out and have a shade tree dent person fix it and it was not to my liking, after 3 visits to fix the issue they finally chose to take the vehicle to their body shop where they painted the passenger side of the front bumper and there was a glossy finish but the driver side bumper was dull. The gap still was not fixed, so I left the vehicle. If you're looking to puchase a vehicle from this dealership you better look it over very closly so that you wont get screwed over. This dealership was very unprofessional and customer satisfaction is not important the all mighty dollar is.

HAROLD PORTER

20 de dic. de 2012

JIM WAS VERY PATIENT IN MAKING SURE WE COULD OPERATE THE VEHICLE SAFELY AND FIND ALL THE CONTROLS BEFORE HE ALLOWED US TO GET ON THE HIGHWAY. HE TOOK SPECIAL CARE THAT ALL OUR QUESTIONS WERE ANSWERED AND THAT WE UNDERSTOOD THE VARIOUS OPTIONS AVAILABLE, ETC. HE EVEN STAYED PAST CLOSING TO BE SURE WE HAD A GOOD EXPERIENCE AND ARRIVED HOME SAFELY. HE SHOWED A CLEAR UNDERSTANDING OF SENIOR CITIZENS NEEDS AND CONCERNS. THANKS JIM, SEE YOU SOON

Susan1015

18 de dic. de 2012

Bought a CR-V from John on 12/15. I was discouraged about the car buying experience after a negative experience with another dealer. John could not have been nicer and I got a great deal! I highly recommend him and David McDavid.

AngieLayman

11 de dic. de 2012

John consistently went above and beyond to assist me in purchasing a new vehicle. I drove over 50 miles to do business with David McDavid.

rossbev

10 de dic. de 2012

Great price + great people = outstanding dealership.What a fantastic experience from the salesperson, to the sales manager, to the parts department, to the finance manager.

Aliciab

2 de dic. de 2012

Austin was so great, he was knowledgable and helpful. Made me feel really comfortable during the process. I would recommend him to anyone looking to buy a car!

Michaelcftw

1 de dic. de 2012

Austin Brooks is the best sales person I've ever worked with. He was professional, fast, and friendly. Next time I need another vehicle ill be going to see him again.

Barlag

1 de dic. de 2012

I have purchased five vehicles from DMcD. Always have a comfortable and pleasant experience. I will continue to frequent this company due to the dillegent effort of Austin Brooks and Mike (sales manager)

jennaj4

1 de dic. de 2012

I was looking for a new car, and the first and only place I went to was David McDavid Honda of Irving. As it was my first time buying a new car, I was nervous, but Austin welcomed me immediately and treated me with a great deal of professionalism and respect. He made the car-buying experience not only stress-free, but enjoyable. Austin worked hard to get the best deal possible for me, and I highly recommend him and David McDavid Honda and would not hesitate to return for my next vehicle.

PHMeyer

1 de dic. de 2012

I have been purchasing cars for over 4 years now with Austin and will not deal with anyone else because his sincerity, compassion, and customer advocacy is second to none. Well done!

Joeyc8655

1 de dic. de 2012

Austin Brooks was as professional as he was handsome. Going into this experience I was a little nervous. It was my first time buying a new car. From the moment I entered the dealership he exuded integrity in every word he spoke. I think what really did it for me was the firm grip of his handshake. You can tell a lot about a man by his grip. His self confidence matched with his charisma made the experience as painless as possible. He met or exceeded all of my needs as a consumer. Austin Brooks is a genuine asset to your organization and I would recommend him to anyone.

Webbjr

1 de dic. de 2012

Austin was the best salesman I have ever worked with. He has always been personable and not pushy when I've come in, and he has made my car leasing experience extremely enjoyable. He is well educated but not overwhelming. I have recommended many co-workers and friends to visit Austin.

Philana

1 de dic. de 2012

Austin is the best salesman ever! We have never had better service. He really showed why Honda is the best car. We really got a great price on the car.

Jared&

30 de nov. de 2012

After much shopping and online comparison, we found our next Honda on David McDavid's site. After several phone conversations with Austin Brooks, we were ready to test drive. The car was everything we expected it would be, and Austin was helpful and patient as we made our decision to buy. This is my second purchase from DMD in 2 years, and I've recommended this dealership to my friends for a no-pressure new or used Honda. Thanks for everything.

Aartee

25 de nov. de 2012

Excellent Service, Quick turnaround, courteous and responsive staff. Liked the overall experience very much - very different to previous experiences - in a good way though. Good Work - keep it up.

tgistgolf

22 de nov. de 2012

They were not honest in disclosing the Destination fees. I asked about this that it should be included in price and was told it was not at time of contract signing. Then I notice on all sticker prices that it was when I went back a few days after the deal. When I questioned this, I got a new story about where it is place and what I was quoted. They use very dishonest tactics in my opinion. I got shafted on this deal. I will not do business with them or recommend them to anyone.

kntchris

20 de nov. de 2012

They did not put gas on the car as I leave. I asked to put gas and I waited for more time with unpleasant feeling.

wateva

15 de nov. de 2012

Great service but not so great prices, John Bartis was courteous, professional, and very knowledgeable.I hate the fact that they put a bunch of unwanted dealer add-ons and try to charge exhorbitant rates for the same.My advice to the management sell cars without add-ons and stop gouging the 180 documentation fee.

Jsonora

31 de oct. de 2012

Sonia was amazing, I sent her a list of things I wanted on my car and within a few hours I got a great price, pictures of my car, and all without having to step into dealership except to go pick up car. My 2013 Honda accord v6 is great. I will purchase all my vehicles with Sonia wherever she may go. It would be a great idea if Honda McDavid would open up a dealership in San Antonio TX.

acp325

26 de oct. de 2012

Great service from both sales representatives that I worked with prior to the purchase of my new 2013 Honda Accord Sport. The sales reps were willing to make a great offer on the price on the car...would recommend this dealership to all looking for a new Honda!

Hhastings2010

26 de oct. de 2012

Beware of the used car sales department! They sell vehicles and claim (when they're obviously lemons) that they "wouldn't have bought it themselves!" But then they don't do anything about it! New sales seems great, but DO NOT SHOP DAVID MCDAVID USED!!! The salesmen are snakes and practice very bad business!

tcledford

26 de oct. de 2012

Received great honest service. Salesman John Bartis made the whole process fast and easy. Price quoted overt he phone was the price we paid no surprises. It was well worth the Drive from Wichita Falls!! Thanks!!

dashingyounglad

22 de oct. de 2012

I went in to try a 2012 Honda Civic Si, fell in love with the car and left with it that day. Scott was very kind to me and didn't force me or trick me into anything. I've been very satisfied with the service Scott provided me and wouldn't hesitate to recommend him to anybody.

rlaurenlewis

11 de oct. de 2012

YES!! I will buy all my cars from David McDavid Irving! This is my first purchase from this dealership, but it was the most positive car buying experience I have ever had. It's not just the car that I am pleased with, it was the journey getting into the car as well. I started out with a chip on my shoulder due to past experiences with other dealerships. Within minutes they had me calm and gained my trust. Happy customer and proud owner of a 2012 Honda Accord EX coupe,Rebecca Lauren Lewis

tanjereneo

3 de oct. de 2012

I had such a great experience dealing with Aaron Wagoner at David McDavid of Irving. I shared with him what type of car I was looking for and the price I wanted to stay within and he was very accomodating in providing us with several choices of quality used vehicles. He was very patient with us during the financing process and after the deal was done, he made sure that we were satisfied with our purchase. He is a great asset to this dealership.

MarciaH

3 de oct. de 2012

Friendly, respectful of my needs, knowledgeable of product, and settled with me on a fair price. I did my research before starting the car shopping experience, which I would recommend to everyone.

moayad.mossa

30 de sep. de 2012

I like the dealership and I am repeat customer . personal thanks to Mr. Albert Garcia he is very goodman and and friedly and helpfull . THNX

c5scottman

29 de sep. de 2012

I've let some time go by and my feelings for Travis Quadlander have NOT changed. My feeligs towards this lying little man are incredibly hard without using profanity. Travis took options off a car with an agreed price and continued to argue with me and my wife on the showroom floor when all we wanted to do was TAKE OUR TRADE IN KEYS and leave. In order to save the deal, Travis "relented" to an extent in order to save the deal. The wife agreed only because I always want to please her. Trust, honesty and understanding is a key issue in car sales in my book. I just spoke to someone about trading in my 2008 Accord EX-L for a 2013 model and when I asked if Travis was there I was told to hang on for a second very nicely. I just hung up the phone.

defilippis1

26 de sep. de 2012

John is all about integrity. His standards are high and he immediately put my wife and I at ease with his friendly demeanor. He listened to our needs and showed us exactly what we were looking for. His answers to our questions were clear and easy to understand. My opinion is that David McDavid should be proud to have him as an employee. He followed up with a phone call and a thank you letter the next day. This demonstrates his level of commitment. I will recommend all my friends to John Barton when they are looking to purchase a vehicle Jim and Karen DeFilippis

Sheri

21 de sep. de 2012

I flew out to Dallas to purchase a car that was promised to be in perfect condition. The sales rep Hector Boone ensured that it had passed 100+ point inspection and that the car was immaculate. I arrive to find the total opposite. The front headlight was completely wet in the inside, the tire pressure light was on, I could hear air coming in through the driver side door as I test drove the car, and there was a very obvious dent in the driver side door. Hector assured me that the light would be fixed, the dent would be worked on and the pressure light would go off after I drove the car. None of these panned out to be true. Instead, the dent was not fixed the tire pressure light remained on after being driven and serviced twice, and he blatently lied to me about the light. The headlight issue was the deal breaker! I asked Hector if the water in the light would ever come back if it rained or if I washed the car. He said "No, it will not." Then Hector sent the headlight to be "cleaned out" not repaired. And instruced the detailers to not put any water near the light (because he knew that the water would come back!). Thank God the detailers cleaned the car as they normally would, and when they drove it back to me, the light was filled with water again! Hector was furious and so was I because Hector lied to me, and when I questioned him about it, he left the office. The headlight retaled at $500+ and the sales manager said he could neither replace the light nor discount the car for the price of the light. He then resolved that he would "sneak" and fix it if I drove back to Dallas and went on a date with him. I resolved that I wanted out and wanted to be taken back to the airport or the hotel I had to purchase to wait until the dealership opened. I was out of $536.29 total in travel to come and purchase a problematic car. This is absolutely the most horrible car buying experience I have ever had!

kltex

19 de sep. de 2012

Easy process. Great customer service. Everyone at the dealership was courteous and eally paid attention to my concerns. Love my car and the deal I got!

kjfenton

13 de sep. de 2012

Great experience! Paul was very helpful and friendly. He answered any questions I had or found the right people to answer my questions if he didn't know the answer. I will definitely be coming back in 6 years for a new Honda and will refer my friends and family.

vhoffman81

9 de sep. de 2012

At first I came in for a pre-owned Honda Civic. I originally spoke with Aaron. When he saw my dissapointment in not having the vehicle I saw online, he quickly rectified the situation and introduced me to John. One of the best moves Aaron probably did all year (hope he knows). John took the time to listen to my requests and concerns. He took into consideration my budget and when I came back the next day, John went above and beyond to help me with my vision. Not only did I leave with the car I wanted, but he made my 31st birthday one I will never ever forget. John Toland helped me get my first car and I want to say THANK YOU JOHN.

miguel_amaya

8 de sep. de 2012

Have not been in car dealerships much or been involved in purchasing vehicles, but seemed to have been treated respectfully and efficiently. The process to finalize a purchase/deal was faster and easier than I expected.

rh1569

5 de sep. de 2012

The sales rep was very helpful to us to make our decision on which car. They made feel very comfortable while in the dealership during the sales process.

jen.pharmakis

4 de sep. de 2012

John Toland is great! He was very patient and understanding of our needs and timeline. We had a very low pressure car buying experience and felt taken care of. Juan Medina in finance was great as well. He got us through our paperwork very quickly and efficiently and explained all availalbe options. Awesome dealership and service!

youngstallions

3 de sep. de 2012

John Hosler is gem of a person to deal with. He was very professional and friendly at the same time. I am fairly happy with this deal except the price went a little over my budget.

lawson2024

2 de sep. de 2012

We were given friendly, helpful service and had a great car buying experience. The staff was very knowledgable and were not pushy at all. They answered our questions and provided us with helpful information. We were referred to this dealership by friends and would be happy to recommend it to others we know.

hondagirl12

27 de ago. de 2012

A big thanks goes out to John B. and Travis Q. I had been tossing the idea of purchasing a new car back and forth for quite some time (over a year). I knew I wanted a honda civic, but had not narrowed down specific details. I began working with Travis. We communicated via phone, emails, and texts because I live three hours away. He was always prompt in responding to my questions. After communicating with him back and forth for about two weeks, I decided to take the plunge. The morning I was scheduled to arrive, he notified me that my car was out front waiting! When I arrived at the dealership, Travis introduced me to John - who was equally as helpful. They were both very laid back and had such a calming demeanor - which made me feel at ease. My big day was a complete success because of these two gentlemen. McDavid Honda has earned my permanent business, and I plan to spread the word on how wonderful it was working with them. Thanks guys!

19Serenity68

21 de ago. de 2012

I went into David McDavid Honda Tuesday 8/20/2012 at 4pm, to make a very horrific story short, after stating I would think about the offer and requesting my keys back at a minimum of 6 times, by Mr Meek and his sales manager, feeling pressured, bullied, and extremely helpless, I finally told them you have now made me angry, I've asked you repeatedly for my keys back and you have refused, you now have 60 seconds to return my keys to me or I am calling the police! The sales manager then stated, I'll get your keys but your not putting a time limit on me. Finally!, I was allowed to leave the dealership. I have never in my life experienced anything as horrific as what transpired in that dealership! Bullying, pressuring, and flat out refusing to give me my personal property is beyond comprehension! I will never walk into a McDavid Autoplex again. To say it was an traumatizing experience is putting it lightly! No person, man or woman, single or married should ever be treated in that manner!!!!!!!!!!!!!

Jacob12

11 de ago. de 2012

My experience with David McDavid was really great. The employees was really kind and made me feel welcome. Everything about the sale was perfect. I felt really assured when finalizing the sale. I would recommend them to anybody, and choose to bye my new car there. Thanks

ChellPriest

11 de ago. de 2012

John was the only person who answered my email I sent to 3 different dealerships. He was excellent in getting us the car we wanted at the price we could afford! Thank you John!

gpjohnson

10 de ago. de 2012

I loved my experience with David McDavid of Irving. Sayed, Carlos, and Aaron took good care of me and my son!!! I would recommend this dealership to anyone. In addition to selling you a great vehicle, Sayed is also a great consultant!!!! My son has recently made his real purchase at David McDavid of Irving!!!

mhuett

7 de ago. de 2012

I was looking for a used honda ridgeline, found one on the Internet. Called Sayed SAzhar, made appointment that day drove approx 75 miles,had the car boughtwithin 45 min after arrival. good experience,good service, would do it againt if I was in the Market for a Honda.

bemiller

6 de ago. de 2012

Our sales rep and the dealership worked with us to get the vehicle we wanted, even throwing in a DVD player to make the deal.

Tosha189

1 de ago. de 2012

The used car salespeople are dishonest! They told me one price for a vehicle and then told my dad I was a liar and the price was $2000 higher when he arrived. They have terrible customer service skills as they did not even attempt to listen to us as customers, and they dodged every question we asked. This is not a trustworthy dealership!

azntwinki86

30 de jul. de 2012

I had made an appointment with the Internet Sales office this past weekend (July 2012) with Senior Sales Consultant Austin Brooks. When I showed up for my appointment, I was greeted by Sales Consultant Damian Marban. My buying experience was very exciting and went by extremely smoothly with Damian assisting me. I came in expecting to purchase a car at a certain price, and received what I wanted.Damian was able to treat me not only like a valued customer, but also treated me like a friend. He was very straightforward with me and did not play any games with me.During negotiations, Austin was more than willing to help us get the price we wanted. We went back and forth four or five times and we were able to agree on a price. Prior to my arrival, Austin was very forthcoming in regards to vehicle pricing, dealer add-ons, destination fees, documentation fees, and TT&L. He even was able to get me more for my trade than what McDavid adjuster initially proposed!In the finance deparment, Juan Medina was very quick and very explanatory with all aspects of warranty and pricing. He was readily willing to stop and explain any discrepancy that we had a question on. Juan did not try to take control of the situation, and did not try to push any additional insurance coverages. Very professional. He even dropped my APT from 1.9% to 0.9% for 72 months!! I cannot be happier with my purchase experience. Austin, Damian, and Juan were all very great help in this purchasing experience. I will definately come back to the David McDavid family for my next vehicle purchase. I could not be happier with my new 2012 Honda Accord EX-L V6!!

selphj

23 de jul. de 2012

After some thought, I think this dealer does have decent pricing. I felt a lot of pressure from the dealer. But if you can get past that, you will probably get a good deal.

RamK

21 de jul. de 2012

The guy has been absolute disaster. I went in there, he hooked me up with a different salesman though he was the one who was in contact with me on email. He came back after I went thru test drive n everything. He checked my credit (My credit score is in excellent grade in all 3 credit unions), he said they can't finance me for the loan because I never had car loan credit before. I said that is fine, I can still buy the car in cash and he was like not even listening to me. We don't have to talk about the price since we cant process your loan, go check with your bank and come back. I told him atleast 10 times that I would buy the car in cash and he is like ok, you can buy it in cash but there is no flexibility in the price. If you want to buy this is the price or you can leave. I honestly have enough cash to buy 2 new cars right on hand but I left the place because of his behavior. He was an absolute disaster and useless. Never ever would return to this place!!!

Tweaver3`

20 de jul. de 2012

I explained to him my needs and wants for making a purchase. I was told via text that all of my request could be met. I confirmed that I had would be traveling from out of town and that I didn't want to waste a lot of time going back and forth so I needed to know what he had available in my monthly payment range. This was a problem and I spent nearly three hours at the dealership. When I left the dealership the car I purchased had no gas, needless to say I was very disappointed in my experience with your dealership. Twelve years ago I purchased my Honda Odessey brand new and was impressed with the overall service and that is why I choose to be a repeat customer. After this experience I wouldn't recommend your dealership to a single person.

amg013086

18 de jul. de 2012

I had a good experience. everything i wanted was done. i will go back if i ever want another car!! Ivan was a geat salesman and i would ask for him again as well!

Jeffrey W.

16 de jul. de 2012

I came to McDavid Honda of Irving, in the process of helping my duaghter purchase her first vehicle. As soon as we were introduced to Ivan Martinez, I felt very comfortable with him and his salemanship. Ivan was very genuine and personable. He was a good listener and took an interest in what we were trying to accomplish and what was important to us. On that first visit, we decided to purchase the vehicle and had to come back for it on a couple of days, because the dealership wanted to perform some service on it, which included a new set of tires, which are greatly appreciated. Ivan stayed in contact with me to let me know when the vehicle was ready to be picked up and when my daughter and I arrived to take possession of it, Ivan took extra time with us, to answer any additional questions and to make sure he was satisfying his customer. What an asset Ivan is to McDavid Honda of Irving. My daughter and I appreciate him very much.

jerry214

15 de jul. de 2012

Had a great experience and will return to buy my next car. The salesman was great and so was the entire staff I dealt with.

cijibrowning

14 de jul. de 2012

Today was a great day for me! After being let down by so many sales reps at different dealerships, I didn't think I would ever get my new car. Ivan Martinez was straight forward, took care of business, and very curtious to me and my family. He took care of all of our problems and concerns. Ivan was very knowledgeable and made sure everything was perfect to complete the deal. This was a fresh start for me so the price was great. I will definitely recommend all my family and friends to see Ivan when they are ready to buy a car. Thank you IVAN MARTINEZ!!

Rebeca Adame

14 de jul. de 2012

Ivan Martinez was friendly to me and my family, he answered all our questions we had. He made sure we were completely satisfied. He also double checked my car before returning it to me.

nanivive

13 de jul. de 2012

I enjoyed every aspect of the process. I've purchased several used vehicles over the years and have a family member with several years experience in used car sales, so I know the basics behind what to expect in reference to the used car buying experience. Sayed and Ronnie were very intent on making the deal and doing whatever needed to be done to make me a customer, but they were also understanding when I informed them that I was very tired from not feeling well the last few days and needed to go home to rest, and think through the buying decision. When I returned the next day to make a purchase, Sayed was very professional, as he was the previous day, and he and Ronnie honored the deal we had spoken about the day before. It was a pleasure doing business with Sayed, and I would recommend him to anyone looking to make a good deal on a used vehicle. Sayed was professional, courteous, respectful, and really seemed to enjoy what he was doing. These are the reasons I returned the next day to make the purchase of our "new" suburban.Thanks for a great experience.David

amykmcmahan

10 de jul. de 2012

My experience buying my new Honda was so great that I have told all my family and friends at Bridge Club. I will for sure be buying there again!

cpcwms

10 de jul. de 2012

I was VERY PLEASED with the customer service I received from this dealership. They are well aware of the TEAM concept. Yeah! Anthony! Tony! Ivan!

JananCarothers

5 de jul. de 2012

Purchasing a 2012 Honda CRV from David McDavid Honda of Irving proved to be one of the best decisions I have made. The salesman was friendly, knowledgeable and made the experience more pleasant than any I have had before in purchasing a vehicle. The total experience was excellent. I will recommend the dealership and the salesman to all my friends and family.

EXL 2012

5 de jul. de 2012

One of the Reviewer wrote that it was the WORST experience s/he have ever had when buying a car. The dealer not only patronized the entire time during the sale he lied over the phone and then to my face.That's exactly what happened to me as well. Even worse, they continued to phone me and continue to lie even though I asked to do email/call. The goal for the manager was to cover himself ... In the past I bought a car from them, but i'm no 'NEVER EVER returning customer'FOR THE DEALER: stop calling me. That's my third request or I will call to a police and as for a protection.

Fyarovinsky

5 de jul. de 2012

Sleazy dealers that do everything to get you to the dealership and then change all prices....Recommend find another place. You should find a dealership that will help you enjoy your new car. McDavid Irving is not that kind of a place

villasravan

3 de jul. de 2012

I had good relations with this dealership. My self and along with other friends took close to 4 cars. Today, I had a very bad experience with Pre-Owned sales Team Manager. He told you are stupid and want me to get out of the dealership right away. This dealership really lost the good will I had so far and I wouldn't recommend this to anyone. I would have closed the deal on 2 cars. I liked everything, but the behavior of the manager made me really not to go with this dealership, as they are not even willing to negotiate. I dont know his name. But he is Baha Mahmoud boss it seems.

shelbi1983

3 de jul. de 2012

Hector was great! Super happy with my car! Thanks so much for taking the time to get me financed and working with my on my payments - Great experiance!

2009civicSI

1 de jul. de 2012

I was ginving some thought into trading my 2003 mustang GT in for a more fuel friendly honda. After locating the vehicle I might make a move for online, I sent an email to Ivan Martinez asking if they would be interested in taking a look at my car and if they still had the one I was intersted available. His polite, extremely fast response made me feel assured that nothing bad would come from a quick stop in for a look and chat. After a test drive and a speedy apprasial on my current mustang. They made a offer to pay off the remaining balance of my car, and worked up a decent deal on a great car with some very minor hail damage. Then a quick stop with Juan in financing, which was just as friendly and effiecint as my interactions with Ivan. And I was rolling out in my new car. Overall I couldn't have asked for a smoother more pleaseant buying experiance. Thank yall very much for everything.

bhgiron

28 de jun. de 2012

This was our second time purchasing a used vehicle at this dealership and Mr. Azhar provided excellent service on both occasions. He was very attentive to our vehicle needs and desired and worked diligently to meet our needs. We felt he was very honest and direct and we appreciate very much his genuine desire to help.

Hyder

28 de jun. de 2012

Sayed work with me quiet well and gave me three different monthly payment options.He did not take to many trips to his manager about the final cost of the car.Thanks Sayed I will recommend anyone to deal with him without any problem.

lamonicab

23 de jun. de 2012

I had the pleasure to work with Ivan Martinez, much to my surprise he really help me get a 2009 Honda Civic. I all most gave up but he would not let me he said you are going to leave today with a car and I did.. Also I was so pleased with the employees there they were so nice and friendly they greeted me at the door made me fell welcom. I would definitely recommend this dealership for excellent customer service and stewardship if you looking for a car this is the place to come...LaMonica Brown

Pilot Driver

8 de jun. de 2012

I went to look at a used Pilot I saw on Autotrader. Tony Brown, my sales rep, was professional and fair. I feel like I got a great SUV at a great price. We weren't hassled to buy extended service contract or warranty. It was presented in a non-confrontational manner (can't remember the guy's name in finance). Overall, my husband and I are very pleased.

dfw1Hondalooker

2 de jun. de 2012

Didnt feel comfortable the minute I walked in. I had a sales person via phone but it was a bad competition when I got in the door. Never bought a car I felt pulled in too many directions. Will not go back, not certain service would be any better.

daiseymay

1 de jun. de 2012

I leased my first car at David McDavid Honda and was very pleased with the information received in order to understand the difference between leasing and purchasing. Everyone was very helpful and they made the car buying experience enjoyable. I would recommend this dealership to someone looking for a new car.

jparks30

31 de may. de 2012

Had a great experience buying a used vehicle through Aaron at David McDavid Honda in Irving. He communicated well through email, phone and in person. When we first did not come to a final decision, he worked with us to not only find the vehicle we wanted, but the price we wanted as well. If you are looking to purchase a vehicle then go by and say hey to Aaron and he will help you find the car you want.

eatrite2500

30 de may. de 2012

I visited David McDavid honda of Irving recently and did a trade-in and purchased a new vehicle. After getting home...(not even 12 hours later) I discussed the final dealings with my fiance and we thought it was best to return the 2012 Crosstour and get my 2008 honda accord back. Who was once a very nice young man... (Jose) during the purchasing process, gave me the run-around when I explained to him my reason for wanting to return the vehicle. He first informed me that he did not know how the process worked so I was sent to his floor manager (jim). Jim was very unprofessional, unhelpful, defensive and rude. I then asked to speak with his manager who was "in meetings all day." I decided to take a trip to the dealership a couple of hours later to speak to them in person and told jose, my salesman, that I was on the way. when I arrived, he was no where to be found and I spoke with Jim AGAIN who became upset when I questioned him on their return policy of a vehicle (there is not one apparently). he waived his hands and told the receptionist to deal with me. WOW! I then spoke to someone over him (still not the GM) and he not only talked over me and did not allow me to explain my reason for needing to return the vehicle, he flat out said "well, we could take your car back but I don't want to." He then got up from the table while I was still talking and said that he was done with this conversation. REALLY?? I asked him the lot owner to give them a call and he lied about the information the first time and I had to get it from the receptionist. I am still currently trying to get some answers and hopefully will update this review with a resolution.

kimhem

23 de may. de 2012

Was treated fine when we first got there, up until we choose a vehicle. We were told our options were limited due to some credit bumps, which is fine. Once we found a vehicle that they would work with us on, they made it out like they were taking 2,000 off the price, when in fact they just gave us the internet price that anyone would have gotten if they had walked in. Then we were given a key to a 2011 chevy Impala after the paperwork was done, but no key fob and no extra keys. They said they did not have them because they were a Honda dealer. They did not want to even offer to get one for us.After taking the vehicle home, we discovered it was not equiped with bluetooth capabilites like it listed on the window sticker and paperwork. When we called back and questioned about it they said it was just a third party error and there was nothing they could do. They misrepresented what we bought from them and do not want to alter the price or anything other than offer to now get us a key fob. Not at all happy with the service here. Even after waiting three days for a call back from the General Manager-Sonya-still no offer of making the deal right. Just -oh too bad for you-you get screwed! Would not recommend this place to anyone!These people are shady crooks!

bigdb

18 de may. de 2012

The team at McDavid were the best you could ask for! This is the second vehicle I have purchased from these guys and will not be the last! Ronnie Meyers is an honest, direct, and attentive sales person with a high knowledge of both the vehicles and the industry. I trust his recommendations fully. Anthony Heverly (the Manager) was equally helpful and friendly. I got another great car and felt like I got the best deal possible. Anyone who wants a good deal should visit these guys!

Rockitgirl

7 de may. de 2012

This was my second purchase at David McDavid Honda in 5 years. The first purchase was great and although I did not go to the delearship with the intent to purchase another vehicle during this visit, I was interested to see if they could make me a good deal on another vehicle purchase. Yet again, THEY DID! I not only traded in my current vehicle (with negative equity) I went home in a new luxury of vehicle of MY choice. I am definitely a repeat customer. And I don't want to forget to mention - Great customer service! Thanks Tony and Chad.

shoelover

7 de may. de 2012

After a bad experience with another dealership I was very apprehensive to continue buying another car. Upon walking in, I was greeted by Hector who was very friendly and listened to my concerns and quickly located a car that fit my needs. We came to an agreed price for the car but I was still very apprehensive. After a while Hector brought Justin in who asked what they needed to do for me to buy the car. At this time I asked for something I felt I had no chance of getting..... this was a money back gauarentee. To my surprise, Justin asked how many days I felt I would need and I said a week. Without hesitation he agreed to put that in writing and within just a few minutes he came back with a form stating that I can drive the car for a week and get it checked out by a mechanic and if for any reason I find anything wrong with the car I can bring it back for repair or if I preferred a full refund......just WOW!How could I not buy the car?.....so buy the car I did and I have had no regrets. My mechanic found a few minor issues and I contacted Hector and Justin and they said they would be more than happy to take care of those.Overall, I am very pleased with this experience and specifically with Hector and Justin. I would recommend David McDavid Honda to anyone that is looking for a car and wants to be treated right and fair.

dstokes

1 de may. de 2012

Great service, fast, quality service, left with a new car and a smile... more than I could ask for...I just cant say enough!!! I worked with David and he exceed my needs..he was great, quick, knowledgeable,and honest.... everyone did an absolute great job... I came there very upset after dealing with dealer after dealer and wrestling with the banks... He turned my whole situation around...there was no thought to it. I had been offered so many wrong deals that when the right one came around I knew it... Thanks so much Denny

lorena7

30 de abr. de 2012

sayed was a great person to deal with, very friendly, knowledgeable, warm and welcoming, and also not pushy. gave us great details and was very clear and concise on all, he went above and beyond, we greatly appreciate his work!

jostroz4

21 de abr. de 2012

My wife and I had our nissan altima 2.5 destroyed by a tornado in Coppell, TX the first week in April, 2012. That was our only vehicle, so we had to rent a vehicle for 2 weeks our of pocket, as we didn't have rental on our car insurance policy. We were down to our last three days when when we received a call back in response to our contacting various dealers, inquiring about pre-owned cars....that was in the morning and my wife was a her job so we weren't able to go see Ronnie at David McDavid Honda until she got home. When she did, she called called back immediately, and said we would be there within 45 minutes, but was told that the Camry we were going to see had sold, but if we would go there anyway, he had other cars he could show us. So we did go. We met Ronnie and he showed us an Odessey (too big), Pontiac Vibe (too lite), and a Honda 2006 Accord SE with 78,000 miles... we loved the Honda, so we started talking and Ronnie was wonderful. My wife and I felt that he really understood our dilema, and he really wanted to help us get into the 2006 Accord SE. Ronnie said not to worry about the late hour...he had all night, and not to worry that the dealership was closed. We finally reached an agreement, and he took us to the Business Manager (to fill out the financial paperwork) ... That gentleman was wonderful as well. We finally completed everything by about 10:30pm, and headed for home...Ronnie had agreed to fix all the paint chipping and detailing issues we had wanted fixed, and said it would be done by Saturday morning, the day we had to return the rental. On Saturday, we picked up the car. My wife and I were very impressed at Ronnie's professionalism, and how hard he worked to help put us into that Accord... we were very impressed with how he worked with us, and with his maturity. We had gone to other dealers, but none were even close to what we found in that young man - Ronnie Meyers. He is a huge asset to that dealership. We would definately return to that dealership, and recommend it to anyone else that was looking for a car. One final note: when we picked up the car, Ronnie also went with us to show us the way to the Irving Mall. He's the best salesperson I had ever dealt with, and I've own about 8 cars in my 65 years.

Chey

21 de abr. de 2012

This by far was the WORST experience I have ever had when buying a car. The dealer not only patronized me the entire time during the sale he lied over the phone and then to my face. When I called and asked about how much a specific vehicle cost he gave me one price when I got there that was not the price on the car, and said he doesn't ever recall giving me that price. After telling him that I just drove 45 mins to get that car he said he would make the car for the price that he gave me over the phone. While Finishing things up he brings me some papers and tells me that the cars value is 2,000$ more than the asking price and that he was already giving me a deal... Which to me makes no sense cause the price he gave me over the phone was 3,000$ less than the "asking price" and I know for a fact that the car could not be that much. He told me he would talk to his boss and try to lower the monthly cost which he did but the total amount didn't change which to me didn't make any sense either. After going through all this towards the end I meet up with him again and he gives me the car keys, when I start the ignition the key falls apart. He tells me I started the car wrong. He then tries it and it falls apart as well... I guess he did it wrong as well. He puts the key together and says he has to go.It hasn't been even a month and regret ever stepping in this stealership, the car is already having problems (luckly I decided to pay for the extended warranty). I know that some of this is my fault cause I signed the papers, in way it's my fault for not walking away. I totally understand that but the more I think about it the worse I feel about the experience. Although the other people working there seemed nice, Sayed Azhar was not only a snake but everything you don't want in a sales person!

lanaelmore

7 de abr. de 2012

We enjoyed working with Sayed. He was very professional and he knew his product very well. He was also very prompt sending us a DVD remote for the Honda Pilot. The only negative experience was some confusion with the tag,title, and tax with the vehicle with us being out of state buyers and a Monday, 1:00 deadline expected from the dealership for financing that was not communicated with us. Overall, we were very pleased working with Sayed and I would highly recommend him.Lana Elmore

nivlek9

4 de abr. de 2012

I don't remember the name of the gentleman that greeted and showed me in the first time but he was very friendly and professional. However, the other people that handled my request where very rude and unprofessional. I clearly explained to them that I was a first time buyer and there were some guidelines I was looking for in a car or a deal. I also explained to them that if it was not possible for us to come to an agreement, then I was willing to wait out a couple of months so as to save up some money and come back for the car I wanted. I'm sorry I can't remember their names but the second guy (i'm guessing in finance) laughed to my face at my offer instead of professionally telling me it was impossible...he then walked back into the room with the other staff , closed the door behind him, but I could clearly hear them mocking me about my offer.I left the dealership feeling extremely worthless.....I walked into David McDavid Acura of plano and the service there was AMAZING! So much so that I went a head and bought a car from them....even though I had left the house with the sole purpose of window shopping...

Faerstorm

2 de abr. de 2012

So on a whim I decided to see whether or not my family would be able to upgrade our 2011 Honda Pilot to a 2012 Honda Odyssey. I emailed Travis in the morning, he invited me and my family (wife and five children) to their sales event that evening and I drove out with a far more comfortable Odyssey that night. I couldn't believe how they would pay top dollar for my trade as well as give me a stellar deal, but that is why I have bought three cars in four years from these guys...simply awesome.

abrahammer01

28 de mar. de 2012

I bought a 2012 Odyssey EX-L last weekend and did most of my negotiating via e-mail and text with all dealers. Travis Quadlander and Paul Hahn honored their price that was negotiated (fair price for both sides). I got there, started paperwork and although the paperwork part took a few hours, it was exactly the price I was quoted with no gimmicks. Not sure why all the negative comments. I say people should do all their negotiating via e-mail and texting and phone. There is no reason to visit more than 2 dealerships. Once to test drive the car you want, and the last time to get the car you want (if you want to drive a lot of different models, it's part of the territory). You go in, say I am only going to spend 45 minutes here, and want to test drive x, y, and z cars (or how many you want). But you just have to leave after 45 minutes after you test drive. Plain and simple. Now, once you have negotiated, if they don't give you the deal you negotiated, just walk away. Can't get attached to this stuff, it's just a car...in case there was any issues with the deal, I negotiated a backup deal and had no problem walking away. But Travis and Paul honored their price commitment, no gimmicks, and I felt it was a fair deal. There is so much info on new cars on the internet now, shame on any buyer that can't take control of the situation.

timonico

27 de mar. de 2012

This was the first dealership we visited that was actually interested in our wants and needs instead of making us come in the office immediately and get our trade-in appraised. I was very pleased with our overall experience here and plan on returning for my next vehicle purchase.

jessicalgjenkins

27 de mar. de 2012

A very pleasant car buying experience! I would buy from this dealership again and I would buy from Sayed again. He was really nice and worked with us to get the car we wanted.I love my new(used) Honda Accord!

stranger143

24 de mar. de 2012

The dealers say different prices over the phone, just to get you there, so they could add something to it. And say stuff like "No way on god's green earth i said that", that price is not possible on God's green earth. Why involve God in your lies. Well there's a special place for people who lie, anyone who read the Bible knows it.

Thoroughly Modern Millie

22 de mar. de 2012

I did my research on-line and ultimately chose David McDavid Irving because they gave me the best on-line price. Plus, they were the only dealership that had a 2012 Honda Insight that I could test drive. The staff were very nice, not the pushy sales type and efficient with the purchasing process. Paul Hahn was very knowledgable about the technology of the hybrid. He was good at explaining it as well as showing me how to use all the cool features. After market accessories were priced well and installation is going smoothly. Definitely worth emailing them and stopping by for a test drive.

virginiafowler

15 de mar. de 2012

Aaron was proactive in calling me, asking for my business. I had been thinking about buying another car so was glad to call him back. He was incredibly attentive during the whole process, friendly, helped me to feel important. At first we couldn't get to the car payment price I wanted but he kept working until he got me what I wanted. If he had not worked so hard, I would have gone somewhere else. He called back to follow up on my experience with the car. When I told him I had a couple of concerns about the way the car was driving he didn't hesitate to offer to have someone from Service take a look at it. It's a scary thing, being a single grandmother, shopping for a car, not really knowing who to trust. Aaron made a customer for life!

kevin55

15 de mar. de 2012

John and his colleagues provided a very friendly and comprehensive service. The overall 'deal' was a good one with a fair balance between the actual car price and the cost of the extras we chose, such as enhanced security, 100,000 mile warranty, servicing etc. John spent a lot of time explaining the various IT and security systems on the vehicle and nothing was too much trouble for him. From walking into the shoroom to driving away the new car took under 3 hours and we are very happy with the overall package and the service we received

Marilyn Meyers

13 de mar. de 2012

From the moment we approached the car dealership lot, Mr. Boone had a smile on his face. He extended his hand and looked us in the eyes while introducing himself. His patience with my daughter during her first car buying experience was superior. That's the reason we purchased from David McDavid Honda in Irving Texas-Mr. Hector Boone's customer service.

kingc_21

11 de mar. de 2012

I'm extremely suprised this place is still in business, with the practices it has. I've bought three vehicles from this place. The first experience was great, but the last two were horrible. I am stupid for getting my third vehicle there. If you want to go to a dealership where employees are playing around cussing loudly to each other, be my guest. The main problem we had was the lies we were being told by the dealer, then when we went to talk to someone in finance. On both occasions, specific payments and terms were met by the dealer and sure enough when we go to talk to the finance people, neither the amount nor term matched up. This second time, I was furious. I waited at that place for 4 freaking hours. I told them what I wanted and just waited and waited and kept telling them if they can't find something for my price I needed to leave and find somewhere else. They finally say they found something in my range. Set up the deal and leave me waiting 2 more hours for finance, who then says, no this is no 60 month and your payments are even higher. I had no vehicle and lived far away, so I virtually had no choice but to accept their cheezy oil change deals and maintenance plans, but stick with 72 months. I can't wait to speak to management there, although I am sure nothing will happen. Customer service in dealerships is all but forgotten, so a word to the wise, make them put in writing exactly the deal you are fixing to discuss with finance and have them sign off on it, to ensure you dont get suckered like I did.GO SOMEWHERE ELSE FOR A USED VEHICLE, or else I will have no choice but to say, I TOLD YOU SO.

Rtenorio

8 de mar. de 2012

Aaron Wagner was professional and courteous throught out the process. He made the stress of buying a new car manageable and worthwhile. We would buy from him again.Also, Juan Medina did a great job in finance/closing. Very professional and courteous as well. We appreciate the way he explained the warranty's available. Very forthcoming.

Osama Ibrahim

5 de mar. de 2012

I went in for service,it was the fastest turnaround time I have ever had.The people were great.Very pleased with everyone and the service.

Ibrahim Alsubhi

5 de mar. de 2012

I would highly recommend Baha and McDavid Honda Irving for give me great deal. I just went to see car but the deal which offer me I cant able to refuse which suits my budget as well as my needs. Im very very happy the way Baha provide me top class services. I dont hesitate to recommend my family and friends to him.Thanks Baha

DajanaeCamarena

4 de mar. de 2012

Baha..... Like Baja California is what he first told me when we spoke. Me and my husband got a 2010 Honda civic. I'm writing my review after a week of me getting my car because I wanted to see how Baha was threw the whole sale and I'm very very happy. If your looking for a sale man that is not fate and will really fight for you and will go that extra mile call Baha!!!! Baha helped me even after then sale. Baha keep me threw the loop and that I loved. my husband is very picky and Baha helped fix any problems we had and that's wonderful service. I would recomend you to go to him

Ibecrafty

1 de mar. de 2012

Being a female trying to buy a car is a very scary and nerve wrecking experience! I dread even walking into a dealership, because I always feel like I will be taken advantage of. I called and spoke with Aaron Wagner about what I was looking for and what I could reasonably afford, he didn't have what I was looking for right away, but as soon as he did he called me and sent me pictures of the vehicle. It was everything I was looking for! I loved that he allowed me to do everything over the phone, so I knew what to expect when I finally got to the dealership, with no nonsense. Upon arriving to finalize all the paperwork everyone was super friendly and helpful (exceeded my expectations!) The car was beautiful, and looked even better in person! Aaron made me feel so comfortable with the whole process! Everyone was so great from the managers to the finance department! The respect and honesty I received was much appreciated! David McDavid Honda in Irving, will definitely be receiving my return business, and I will for sure be sending any friends and family I can to see Aaron Wagner! I am officially a lifetime customer!

gentrymelissa

29 de feb. de 2012

Aaron was wonderful to work with. He was flexible with my appointment time and was ready to help as soon as I arrived. We had discussed what I was looking for beforehand and he took that opportunity to identify cars to look at before I arrived. We test drove several cars before I decided on the one that I liked. He made the process as quick and seamless as possible. I would recommend Aaron to my friends looking to buy a car.

kendall08

27 de feb. de 2012

I had a bad experience the first time I came here but thanks to Tony Brown he made it all worth it he is the best of the best sale man to ever have he help me out with everything and kept me up dated about everything that was going on help me get to the payments we wanted and help pick out the most nices car they had in my price range thank you Tony and if you go to the used car ask for Tony brown he will do whatever it takes to get you in a car

Fitfunny

25 de feb. de 2012

I enjoyed my shopping experience at David MacDavid Acura.

Guilesram

20 de feb. de 2012

The sales man was very knowledgeable on the used product. he made me feel very comfortable in helping me find the car i wanted. he ensured me that i will be satisfied with my vehicle and i was very satisfied.

stacianne

19 de feb. de 2012

As a woman buying a car, I was treated with the upmost respect and integrity! While I had shopped several places before I made a decision, this dealership treated me the BEST BY FAR! I was amazed at their willingness to work within my budget and not sell me on a bunch of things I did not need. They understood exactly what I was looking for, going above and beyond to get me into the perfect vehicle. I received top value for my trade-in vehicle as well. I will certainly be recommending Aaron to all of my friends when buying a vehicle. Thanks Aaron, Anthony and David McDavid Dealership for an exceptional experience!

David

16 de feb. de 2012

Feb, 2012 - I just wanted to update the review to let everyone know that David McDavid Honda of Irving and Travis Quadlander in particular go the extra mile to make sure their customers stay satisfied even after the sale is done. While picking up my plates Travis worked to resolve all the little issues we noticed with the vehicle and even had a scratch we picked up along the way buffed out all completed in a timely manner. It is very obvious David McDavid Honda of Irving want to forge a customer relationship well beyond a single vehicle purchase and have accomplished this with my experience. I look forward to doing further business with David McDavid Honda of Irving in the future and will ask for Travis Quadlander, he has proven to be a top notch professional. --------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- Jan, 2012 - David McDavid Honda of Irving provided the exact vehicle and options I wanted for the best price in town. The sales and finance staff were professional, courteous, and knowledgeable providing no surprises throughout my new vehicle purchasing and decision making process. I would highly recommend David McDavid Honda of Irving to anyone in the market for a vehicle and plan to buy from them again in the future. Kudos goes out to John Bartis and Travis Quadlander for the exceptional services they have provided.

jim29730

13 de feb. de 2012

I have given Ronnie and the entire staff at David McDavid 5 (Great) for all of there efforts to make me a satisfied customer. I would highly recommend them to my friends and associates. Keep up the excellent work!

kenifani

12 de feb. de 2012

Excellent customer service. Very professional. Really made my car purchasing experince simple and quick. I left happy. Sayed was very knowledgeable about the car I purchased.

dboyle1964

11 de feb. de 2012

I just wanted to post a review to let everyone know that David McDavid Honda of Irving and Travis Quadlander in particular go the extra mile to make sure their customers stay satisfied even after the sale is done. While picking up my plates Travis worked to resolve all the little issues we noticed with the vehicle and even had a scratch we picked up along the way buffed out all completed in a timely manner. It is very obvious David McDavid Honda of Irving want to forge a customer relationship well beyond a single vehicle purchase and have accomplished this with my experience. I look forward to doing further business with David McDavid Honda of Irving in the future and will ask for Travis Quadlander, he has proven to be a top notch professional.

courtneymikkel

11 de feb. de 2012

I recently purchased a 2010 Honda Fit (certified pre-owned) at David McDavid Honda in Irving, and it was a great experience. Car shopping can be incredibly overwhelming, and other dealerships I visited pressured me and made me feel very "cornered". David McDavid was very easygoing, didn't pressure me, and didn't try to pull the "salesman" pitch on me. They had the car set at a fair price. When I purchased the vehicle, it had a few scratches on the bumper, and they gave me a coupon to have it fixed within thirty days (for free). My repair experience was quick and headache-free. The finance department was also wonderful, and I feel that I was treated with respect.

David Witte

1 de feb. de 2012

This is the second Honda Accord we have bought from this dealership and we have been very pleased with the price, service, and response to our questions.

bnrisley

1 de feb. de 2012

When I went to test drive cars before we decided to purchase, I had a limited amount of time. Sayed went out of his way to make sure I drove both cars I was interested in within my time limits. I have a 6 month old baby and I really appreciated his consideration of that! He helped me think through my decision to purchase an Odyssey instead of a Pilot given my life with young children. The day of purchase went just as smoothly. Sayed was very organized and prepared and had everything ready for me when I arrived. The car was clean and the paperwork was all prepared ahead of time. I am loving my new Odyssey and it is a great car for my family! I will definitely purchase a car from David McDavid again in the future. Everyone we dealt with there was very helpful.

tammie Burnett

31 de ene. de 2012

i bought my very first new car from this dealership in 2002 i was happy, then my next car i bought from someone else and was not a very good experence so i went back to David mcdavid. And again i am very happy i got the car i wanted without any run around or trying to pass off a diffent car that i really didnt want. Thank you Sayed and David Mcdavid.

razorsuit21

31 de ene. de 2012

Sayed, went out of his way to find us the dream car we have been looking for. He is extremely proficient in understanding customer requirements quickly and help minimize options and time

mistymoored

30 de ene. de 2012

Sayed Azhar and David McDavid Honda of Irving went out of their way to get me the deal that I wanted. They gave me a great deal on my trade in and they didn't stop until they were able to get the deal that I wanted and needed. I also received a great price on my vehicle. I would highly recommend this dealership and Sayed to sell you a car.

dboyle1964

25 de ene. de 2012

David McDavid Honda of Irving provided the exact vehicle and options I wanted for the best price in town. The sales and finance staff were professional, courteous, and knowledgeable providing no surprises throughout my new vehicle purchasing and decision making process. I would highly recommend David McDavid Honda of Irving to anyone in the market for a vehicle and plan to buy from them again in the future. Kudos goes out to John Bartis and Travis Quadlander for the exceptional services they have provided.

Mickey C.

25 de ene. de 2012

I had been to 3 other dealerships and nothing compared to what I felt & experienced at David McDavid Honda of Irving. The staff was friendly & worked with me and met my needs & requirements with no pressure put on myself to do anything I wasn't capable of doing to get the car I needed. I left with the perfect car for me & a glow & warmth in my heart because of the wonderful experience I had with David McDavid Honda of Irving. My thanks to all with whom I had the joy of meeting & working with yesterday.

Bigdaddycharlie

18 de ene. de 2012

I was quite surprised at the turnout and the people at the last McDavid New Owners Clinic on January 17, 2012, including the staff at McDavid, that actually came up to me after the clinic to say thank you or to express their feelings. In all my years of buying cars and working with dealerships, I have never done business with a more professional group of individuals that actually treat their car owners like family. And thatys exactly how I felt. Mr. McDavid should be very proud to have each and everyone of you on his staff and to be very honest, I am very happy to have a relationship with all of you as a Honda owner. If you should ever need me to come tell about our own personal experience with Honda at any of your dealerships I would be pleased to do so. Sincerely,Charlie RiggsNew Honda Owner"SAFETY FOR EVERYONE"

cathysalinas

15 de ene. de 2012

This review was very well earned. I walk in, the first person to greet me is Tony, (who is new to the DFW area) he takes me under his wing and makes this deal happen for me with a very old car I was driving. KUDOS to TONY!!! Thank you much, c salinas

baratam

10 de ene. de 2012

The manager and the sales team are UNPROFESSIONAL. 1. Their sales person, Gordon, told me the EX model is only $300 more than the LX. Later I found out it was $3500. 2. I gave the quote I got from a dealership to their manager Jim. Jim said, he would beat the price by $1000. Gordon called me 10 times begging me to come, so he can get me the great price. 3. When I went, he made me sit for 20 min, took all my info and came back, 'why don't you go an buy from the other dealer'.