Charlotte Fisher

29 de ago. de 2021

I went in this afternoon with the intent to purchase a new truck. My salesman, Kyle, was fantastic! I had only a short window of time and was happy to get a trade in value and sign paperwork on the right truck if it was available.Though they didn’t have a truck suitable on the lot they hunted down a few options they could have gotten within a couple weeks. At this point, I had to leave to handle other responsibilities. I was satisfied with the trade in value, but not 100% on the truck they’d located and wanted a little more time to process and make sure it was the right truck as it’s a sizable purchase. At this point they had my truck keys in their possession. Managers came out to try to get me to sign on the truck I was (almost positive) I would be happy to buy from Kyle. At this point I was an hour late and needed to leave. Several men stood between me and the door, offering more on my trade in (I had told them this was not the issue), for a solid 20 minutes of pushy behavior. This was a good 45 minutes after I said I was happy with things and just needed a little time. I understand buying cars is never a good experience but to be basically held hostage was new to me! I’m sure this was not their intention, but it’s definitely what was happening. Kyle came to our rescue and got our keys back, but I’m unfortunately no longer comfortable doing business with this dealership. Kyle was wonderful, he gets 5 stars.

Anime Jimbo

30 de ago. de 2021

So got a new car today… and the man Tyler Harmon helped me out like no one has before! Excellent in speaking/ explaining everything. Took me around, showed me the lot. Super easy going as well so helpful. Really made my experience fantastic! If you’re looking for someone you can trust. I would head straight to Tyler! Absolutely amazing!

Peter Betancourt

31 de ago. de 2021

The overall experience was not the best I've had when purchasing a new vehicle. Most everyone was willing and able to help answer questions and listen to our needs, but it became very apparent that most of the Sales team, especially the finance team was not interested in making sure we were completely satisfied. It appeared they were more interested in finishing their day and wanted to leave sooner than later. We appreciate most of the efforts made by the team, but ultimately probably not the place to come to if you want great service and attention to detail during the purchasing process from beginning to end.

Jacob Wilson

13 de sep. de 2021

I purchased a used truck a few months ago and love it. It came with a warranty and a service agreement so I figured I'd be covered if anything went wrong. Understanding that not every service is included, I thought it would be best to call first when my A/C stopped blowing cold and see if it was covered by one of those plans. Nobody seems to know the answer. I get transferred from department to department and finally confirmed that only a service manager can answer that for me. One isn't available so I leave a message. After a week, I call and leave another message. Several days again and I leave another message but still no return call. 3 calls in 3 weeks and I'm starting to get the hint that they would prefer I just give up and move on. It's been a hot summer and I should be enjoying this otherwise very nice truck but it's almost unbearable in the heat. I guess they don't care about you once you leave and don't seem to honor the service plans you purchase. This isn't my first car purchase from them but will probably be my last, unless a miracle happens and they make this right.

Danny Mudd

20 de ago. de 2021

Bobby was awesome! I went in for a work truck after exploring every make (Chevy, Ford, Ram) and he made my decision so stress free and easy. I felt so bad that i kept asking so many questions, but he answered every one of them like he built the trucks himself. You've earned a customer for life. If you're looking for a great truck that suits your needs, ask for Bobby, he's not just a salesman, he's an enthusiast and better yet, he treats you like a friend.