Atauzy

15 de nov. de 2016

Thayne got me in and out with a brand new Subaru Forester. The process was simple and fast and I love my new Subaru! The free washes from the dealership are pretty nice too. Highly recommended.

AdenNg

14 de nov. de 2016

Purchased my Subaru here, the buying process was pleasant, Royal was professional, helpful and never pushy. I would highly recommend others to consider Dick Hannah Subaru & Royal!

Rod Traylor #1

13 de nov. de 2016

Our sales person Apple was very polite, attentive and knowledgable. We were not " handed off" to anyone else. The Sales Manager was clear and direct as we conducted and concluded our negotiations. All in all we got a great car at a great price with very little stress.

Dustin rushing

13 de nov. de 2016

This is my third or fourth car I have purchased from Dick Hannah. But the service we receiver from Sue is by far the best car buying experience we have ever had thank you guys for hooking us up with the new Outback! its fantastic!

Mo

12 de nov. de 2016

Bought my 1st new subi at this dealership. I had been actively looking for 3 weeks and finally got it for a great price. I went in half an hour before they close but Apple was nice enough to show me the car I want and let me have a little test drive. I was happy with the whole purchasing process and it was relatively stress free in Dick Hannah. I would recommend my friends and family here again.

shinji

11 de nov. de 2016

The people are very nice. Not pushy but gives you all the information you need when buying a car. Their answers are honest and helpful.

Jason

11 de nov. de 2016

What a great staff keep up the good job . They helped me big time in a time of desperation. Ask for Apple she is very helpful and polite. I'll definitely be back . Thanks again for saving my life .

Vanessa3

10 de nov. de 2016

Mike was kind and made the experience of buying a car painless! Also I lost my phone and he found it! I am very pleased with my experience.

Dan

7 de nov. de 2016

Really great to work with. Helpful nice genuine. Overall great experience. This is our second outback and it is a nice, good car and we like it very much. Mike was great

Joenewcar

6 de nov. de 2016

We just purchased a new 2017 Subaru Outback. We were very pleased with the two sales people who assisted us through the process: Susan Heath and Daniel DominadorSusan Heath spent a couple hours taking us on test drives to help us compare the Outback, Forester and Crosstrek. We sorted features and measurements of all three and were able to decide on the Outback as a result. Daniel Dominador helped us through the complex purchase and trade in process, and has followed up on all our questions.The whole experience was very thorough including follow up for all the special features now included in the more electronic new cars.

B&A

6 de nov. de 2016

You change my idea of car shopping totally. Hope everybody shops at Dick Hannah Subaru in Voncouver Plaza! I bought cars in several different dealers in the past and I was preparing myself for unpleasant few hours. But 5 minutes later my husband and I were laughing and joking. Thanks a million guys!!!

78trailblazers

4 de nov. de 2016

Sue is fantastic. I'm making sure my family and friends go through her if they go to Dick Hannah Sub. Finance on the other hand was too quick and I was not able to read and fully understand some of the document. Hopefully all is well with the paperwork.

Leslie Jones

1 de nov. de 2016

Rod Smith was a great salesperson. He was knowledgeable about the vehicle and all the bells and whistle! It was an enjoyable, quick, learning experience.

CMJ

1 de nov. de 2016

I purchased a new car at Hannah Subaru. I was expecting a great experience after reading all the glowing reviews.The salesman was kind and helpful, and went out of his way to deliver the car. Even so, the overall experience was bad. The whole transaction took nearly 6 hours. I was jerked around to several different people and had to wait long periods of time between. The finance guy kept asking me if I wanted the extended warranty even after I told him no 3 times. I was hoping that this dealership was different, but it was the "same old stuff".

willsubaru

31 de oct. de 2016

I had a great experience this past weekend getting a brand new 2017 Forester on trade-in. Never felt like i was being hard sold, got all of my questions answered and most importantly, felt I got a fair deal on the trade in as well as the car! Very happy to be in the Subaru family now (previously, all Ford).

Rafah

31 de oct. de 2016

I had a really great car buying experience at Dick Hannah Subaru,the staff were friendly and helpful . Bassam helped me fiend my almost new car that was just what i was looking for .months later and I'm still happy i went through Dick Hannah .

Curtis Michael Ogden

31 de oct. de 2016

Mike will help you find the right car for you. I test drove three different vehicles before deciding on the Crosstrek. Great deals on 2016 models!

New customer

31 de oct. de 2016

Our first Subaru and the dealer experience was a definite plus. Treated like a valued visitor whom the dealership wanted to make one of the family.

1st Subie!

31 de oct. de 2016

Christian was my saleperson and he helped me buy my first Subaru. I'm now a Subaru owner for life. I've purchased many cars and never had an experience like this. Abdul finalized my paperwork and he was very patient and easy to work with. I would recommend Dick Hannah Subaru to anyone based on my experience.

Vmcastillo04

27 de oct. de 2016

They were very helpful and easy to do business with. they also feed us lunch and made sure my 3 year old boy was having fun to

noni

26 de oct. de 2016

At first I was stressed but then Apple surprised me with all she knew about all the cars and she hrself drives a Subaru, my son and her compared cars and made the time go by fast as we waited for my new car. Apple you are great and loved working with you.

DebNitu

25 de oct. de 2016

I thought the staff there were amazing! As soon as I got in the parking lot Mike came to help me find a perfect car. There was no wait and in only 20 minutes he helped me find my new car! Everyone working there are very nice and super helpful. I didn't feel any pressure and since it was my first time purchasing a car Mike gave me great advice of payment plans. Very grateful for the staff and Mike for helping me.

brenda.andrade2

19 de oct. de 2016

We experienced superb service at Dick Hannah Subaru! From the second we walked in through the doors, until the second we drove our cars of the lot. Sue Heath and Apple Dysiatco, did a fantastic job answering all of our questions, and making the process of purchasing a car go as smoothly as possible. They also made us feel welcome and right at home with their friendly personalities and endless snacks! :)

Cfoley365

19 de oct. de 2016

I went in to buy my first new car, expecting it to be miserable and stressful. It was the exact opposite!!! I was helped by Apple Dysiatco. Not only was she the most understanding, helpful and knowledgeable professional but she's also super sweet inside and out! I doubt I'll be in the market for a new car anytime soon but I can only hope when the time comes again, Apple will still be around to help!

Daniel Parsons

17 de oct. de 2016

Excellent experience with Dick Hannah Subaru. Dealership is run very well & I am there getting a follow up with the Delivery Specialist to ensure I understand everything available to me as a customer. Thayne was very professional in the way he greeted me when I came to the dealer.

Chase Fricke

17 de oct. de 2016

Staff was very knowledgeable and welcoming by providing my family with snacks while we waited to get things done. They were very informative and willing to work with our budget so that we could walk away happy.

Lyndsy Bell

15 de oct. de 2016

Seriously the best service I've had in a long time. Huyen Hoang was so nice and he knew a ton about subaru's. He was quick to show us around and explain the difference in makes. I ended up getting the Crosstrex and loce it!!. As we waited for the paperwork he hungout and talked about life stories. Very cool stuff my mom and I learned. Even when it was time to sign the papers it went by so fast I would highly recommend coming to dick hannah subaru in Vancouver, WA and ask for Huyen Hoang!!! Thanks again. Lyndsy

kpett

13 de oct. de 2016

My wife was a VW girl starting at age 16 with her Cabriolet followed by a 2002 Sportswagen, 2006 Passat, 2010 Sportswagen, and finally 2015 Passat TDI. The recent emissions cheating scandal sent us looking for something new. We previously wrote off Subaru due to lower MPG but were surprised to see how they have improved. Christian was quick to find a solution for us. He showed us multiple options and was very knowledgeable about his product. The Crosstrek was cool but too small, the Forrester too high, the Outback Touring...just right. Now we can tow our SylvanSport trailer, go up our driveway with scrapping the hitch, and we have the convenience and safety that only Subaru offers for under $40,000.

Leah

10 de oct. de 2016

This is my 3rd purchase from Dick Hannah Subaru and my 5th purchase from Dick Hannah overall. Very quick and great customer service making for a smooth purchase.

Savannah

8 de oct. de 2016

Bought my first Subaru Outback in 2012. Bought my second one last week - Oct 2016-,love the car !!! Can't say enough good things about sales person Rod - he rocks !! and our contract writer ( his name escapes me at the moment ) super nice man and efficient ! He's been there for 12 years I think he said !Will be back again in a few years I am sure ! Thank you for a great experience and for lunch from the Deli. :). Kami Hunziker lambert

Vlad

7 de oct. de 2016

From our salesman to financing to managers to the Subaru star delivery specialist our purchase was smooth and accommodating. This is our third Subaru and our second purchased from Dick Hannah Subaru.

Lucille

7 de oct. de 2016

I purchased my new truck at Dick Hanna dealership in Vancouver and it was the best car buying experience ever! Everyone was super nice, the price was great, I got awesome financing, and the customer service is still amazing even after my purchase. I would highly recommend them to anyone looking for a car or truck.

mbansbro

30 de sep. de 2016

This is my first time buying a car from Dick Hannah Subaru in Vancouver WA and I had a great experience. Both the manager, Kenny, and my salesman, Mohamed Abouzeid, were attentive, knowledgeable, and really easy to work with. Mohamed actually went way out of his way to help me sort some things out with my old car after the sale. My entire experience was just flawless. Thanks, Guys!!!

Mike Beardsley

29 de sep. de 2016

Ather Munson and the sales manager Kenny are terrific people in their own right, easy to talk to, very knowledgeable, and directly address your concerns. I know this for a fact because I've bought 3 Subaru's from them and was able to ask a lot of questions, get very good answers, got hands on introduction to all the features of the car and, most importantly, when the deal got difficult to put together, they very nicely worked through the concerns and issues in a very workable and constructive manner. I couldn't be happier working with them, they are such good people, and I love my Subaru, and I love the follow through where they take great effort to make sure you are up to speed on all the goodies that come with their cars. Their Loyalty Rewards program, received at no cost, even includes a free car wash every month.

Pearl

28 de sep. de 2016

We purchased our 2017 Forester with Christian McFarland and Dick Hannah Subaru in Vancouver WA. What a wonderful experience from start to finish. Everyone was kind and welcoming to us and our 11month old daughter, they made us feel comfortable having her their. Christian got us the best deal in town and continues to provide us with excellent costumer service as I await my leather seat upgrade! I would highly recommend this Subaru location and specifically Christian!

Talimathews

25 de sep. de 2016

I recently purchased my fourth car from Ather Munson at Dick Hannah Subaru. As always, the service was exceptional! Ather is very knowledgeable about all cars on ALL the lots, and he was able to help me find the car of my dreams, within my budget. I tell all of my friends and family to go to Dick Hannah Subaru (for all of their vehicle needs) to see Ather because he goes beyond the call of duty and provides service you can trust.

Mary Heiser

19 de sep. de 2016

There are so many reasons people dread having to buy cars, but aside from the expense (which is a necessary evil), Dick Hannah Subaru knows how to overcome nearly all of them. They make you comfortable, make you laugh, and Apple Dysiatco is a complete joy. She knows what she's talking about and she has that sparkle that makes people believe in a brand--not that Subaru needs any help with that. :) Loved the experience and can't recommend them enough.

Gavin W Grable

19 de sep. de 2016

Dealt with Sue the entire time at dick hannah subaru and she was great. Found me a great car and got it into my price range.

Alec123

18 de sep. de 2016

Apple made my first time buying a car so easy! She was super friendly! Very knowledge and it took away that pressure! I will definitely be going back!

mistie

16 de sep. de 2016

We bought a 2017 Outback this week from Dick Hannah. Our salesman was Huyen Hoang. He was AMAZING! He was patient, attentive, he was amazingly knowledgeable and he added in personal touches to make it a truly easy process.We worked with Ali in the finance office and he was personable as well, and made finishing up the paperwork fun.We are so happy we stayed local and bought our Subaru from Dick Hannah, and we are so happy that we got to work with Huyen!! He made the process so fun! Thanks Huyen!!

Lifetraveler

13 de sep. de 2016

Not much for dealing with dealers, but these guys were ok. Still those sleazy sales pitches which I don't respect, but low pressure and good service put them ahead of every other dealer I've used. So, yes, I'm happy about my purchase with them.

Notnow

10 de sep. de 2016

DIck Hannah Subaru was an awesome experience. WE bought our new Subaru Forester there, which we absolutely love. The salesman was very knowledgeable but not pushy.Go there if you are in the market for a new car!Judy and Tom

Helpme

10 de sep. de 2016

Sue Heath at Dick Hannah Subaru was great to work with. She help me get the best car within my price range. She is an an absolute pro!

Danh

7 de sep. de 2016

Mike is wonderful! His genuine attitude made the process very pleasant. The car has been awesome. We are looking forward to do more business with this dealership.

subaru3

6 de sep. de 2016

The experience buying a new Subaru from Dick Hannah Subaru was a good experience. We pulled up and Royal Tran, the Sales and Leasing Consultant helped us right away, without any pressure to buying a new car.

Jacgms

4 de sep. de 2016

The best car buying experience I've ever had.My sales person, Thayne, was such a nice person, very thoughtful.Great person service!I definitely would recommend to all my friends and family ( already have)

Mr Pete and Robert

2 de sep. de 2016

My friend and I were so delighted to have two amazing sales people to help us find the right car for Robert and myself. He made us feel extremely at ease from the beginning to finalizing the sale. Both Royal Tran and Kenny were awesome guys. I would highly recommend anyone looking for a car is to ask for these two men. Words cannot describe their professionalism. Awesome, ggreat, honest, upbeat, caring and many words. I cannot say enough for these guys.Omar in the finance Dept was great being very patient and kind.All parties involved were huge.Good work guys.

SUP123

1 de sep. de 2016

When I first went to Dick Hannah I was nervous. But as I walked through the doors, I was met by a friendly smile. It was Antonio. He was so helpful and was willing to work with me. Unfortunately, I wasn't ready to make the purchase and needed more time to think about it. The third time I came in, Antonio helped me again. Again he was super helpful, and was able to answer a lot of my questions. This made me at ease and I was ready to seal the deal. It was great and I love my new Subaru!

HeartshineFilly

29 de ago. de 2016

I wasn't planning on getting a new vehicle, but it was very nice to work with Apple and Ali in order to lease my new Outback! Apple made sure that she wasn't putting pressure on me to buy, and made the entire process super easy. I really enjoyed working with her, and her lovely sense of humour helped make the process of leasing a car be much less stressful for me. I love working with Dick Hannah's staff. They're always top notch!

Munga

20 de ago. de 2016

It was a most enjoyable experience. From meeting with Huyen Hoang and having him explain and answer all my questions to the final process of paper work it was the easiest I have ever done. Everyone at Dick Hannah Subaru was professional and friendly and helpful. I would recommend them for any vehicle

jevans

19 de ago. de 2016

First time buying a new car and Huyen Hoang made the experience a very positive one! Thanks for all the help- I am loving my new car!!

jrenio

16 de ago. de 2016

Apple did an amazing job making me feel comfortable during the entire process! She didnt hesitant to bring out the color car I wanted to see even when it was buried behind three rows of cars. She was very friendly throughout all the paperwork and respectful of my space when I needed to review the final numbers without any added pressure. Even after everything was said and done she was so sweet to check in and helped me with random questions I had about my account and the loyalty program, etc. Thanks for your patience with me Apple!

2017 wrx

13 de ago. de 2016

At dick Hannah Subaru you deffinately get very fast service. They work very hard to get you the car you always wanted. Thank you apple for landing me that 2017 wrx. I love it.

dstew111

11 de ago. de 2016

The people at Dick Hannah Subaru made the buying experience a pleasure. All staff were extremely polite, friendly and very, very knowledgeable - Anthony in Internet sales, Abdul in Sales on the floor, Peter in Finance and the Service team all were extremely accommodating, helpful and enhanced the customer experience. Abdul spent as much time as we wanted going over the vehicle features and was prepared to spend even more. Thank you.

no

9 de ago. de 2016

Nik Malen helped make my experience comfortable with his friendly, techy, guy next door manner. He is highly knowledgeable of the product and with the rest of the sales, finance, insurance team, they got me through the experience feeling good about the purchase. No regrets from this buyer!Anna Y

B DeYoung

9 de ago. de 2016

We were just looking when we went to the dealership. Our salesman Thayne spent a lot of time going over all aspects of the car so we decided to see what kind of a deal was available on the car discussed. After doing research, we contacted Thayne and were able to meet with him and Curt and purchased a new Outback. Thayne is an asset to Dick Hannah and was important to our decision to buy. We appreciated the follow up training to learn all the features on our new car.

itsMontoya

4 de ago. de 2016

I worked with Sue, who was extremely helpful and understanding of my time crunch. I was in and out in no time, quite happy with my Subaru!

Subaru2016

2 de ago. de 2016

My experience with Dick Hannah Subaru was excellent. I did not feel pressured and was treated with respect. I worked with salesman Christian McFarland and manager Kenny Nguyen. Christian was very knowledgeable about the vehicles and was very easy to speak with. He is not the standard salesman we all think about at dealerships. Christian made the car buying experience very comfortable. I would highly recommend if you are looking to go to Dick Hannah Subaru in Vancouver, WA to ask for Christian. I would say the same for Kenny who was also very friendly and was able to get us a great deal. Overall, pleasant experience and great price for a new Subaru Outback.

salsasharks

31 de jul. de 2016

First time buying a car from a dealership, first time buying a car new, first time buying a Subaru. Sue was a pleasure to work with, always making sure we didn't need snacks or water, showed us exactly what we wanted to look at, and I never got pressure to buy. Though of course they didn't want us to leave, she happily offered to drive us over to the other dealerships. Very glad with the 2016 Subaru Crosstrek I drove home with that day, the process was as easy as it could be and I am excited to now have certified mechanics at my disposal at the dealership.

Maria

31 de jul. de 2016

Bassam was very professional during the sale of the car. He is the only car sales person I trust. He knows very well the cars and provides very useful information.

J&IK

30 de jul. de 2016

We came up from Salem to Dick Hannah's Subaru because they offered the best price for a 2017 Legacy with EyeSight safety features. We were met at the door by Ather Munson, and were helped through the process in a kind, helpful and efficient manner. We did appreciate the opportunity to work with Ather. Thank you!!We are very pleased with the car!NOTE: We felt that Ali was not transparent in trying to push the extended warranty. It would have been better to just lay it all out in a forthright manner! Also, we are sure you are aware that Consumer Reports advises strongly Against purchasing these Warranties!

Kaye Snyder

30 de jul. de 2016

Dear Ather and Christan. We wanted to thank you both for the book of information you were from the time we came into the dealership, purchased the vehicle I had pre-selected and even after the sale was made. We have appreciated the follow-up calls and all of the questions we have had answered. I also really like that Ather is open to answering any questions we may have in the future or helping us with whatever we may need having to do with our new used vehicle. Both of you were knowledgeable, extremely pleasant gentlemen to work with. I am certain we would come back due to your knowledge of the product you are selling and the professionalism. Thank you both for making our purchase as painless as possible. Sincerely, Dale and Kaye Snyder

Omajoma22

28 de jul. de 2016

Dick Hannah is a great place to purchase a car. The lot itself is large with a good selection of cars. In the past year, we have had our car serviced, and that department is efficient. courteous, and they do the job right on time. I have not met one employee at Dick Hannah's that is not friendly and concerned with customer satisfaction. When we first drove on the lot, we were met with Sue Heath. She had a way of asking the right questions and really wanted to know what it is we were looking for, and worked very hard to provide that for us. Dick Hannah has a very friendly atmosphere, and Sue made us feel right at home while working with us, and she knew her stuff. She could answer any question about any car we looked at. Sue is prepared, and really wants to sell you what you want. She's fun and informed. We were so happy with our car and the whole experience that we returned again this year to purchase a car for our granddaughter. Again Sue had several cars in mind in the price range we mentioned , and within 2 hours, we were able to find a 2013 Kia Forte that we were absolutely happy with. Our granddaughter is crazy happy with the car, and with the way Sue showed her all the features. When she drove her Kia out of the lot, she was familiar enough with the car to confidentially drive it home to Seattle. A person has a choice of places to go to purchase a vehicle so, why not go where selection and price are both great and why not treat yourself to the best customer service around? Seriously, ask for Sue Heath, she will go the extra mile for your happiness and you will not meet a more kind or sincere person. Thanks again Sue, and we will see you again.

MikeandPat

25 de jul. de 2016

We had an excellent experience with our recent purchase. I would highly recommend this dealership.Sue Heath was very informative and thorough. She answered all our questions and was very friendly. I would say you have an exceptional employee in Sue Heath.

Kelleyrogers

24 de jul. de 2016

Great customer service. Mike Krewi was great to work with. We shopped around and found the best deal at Dick Hannah. Professional friendly staff. Purchase went smoothly and timely.

Allegra

20 de jul. de 2016

Had a great experience at Dick Hannah! Everyone I spoke with - from the email representative Max, to our dealer Huyen, to the finance guy Peter - was really positive and fun to work with. This was my first time leasing a car, and Huyen did a great job walking me through all the options and answering my questions. I never felt pressured, like I did at other dealerships. They definitely beat everyone else out in the customer service category. Highly recommend!

tishalyn

19 de jul. de 2016

The first car I ever owned was with the help of my parents. I officially entered adulthood a couple of weeks ago when I purchased my new Impreza hatchback sport through Dick Hannah Subaru. Bassam Aamoudi, the rep I worked with was such a delight to work with. He wasn't pushing a sale on me and seemed quite genuine. I am super thrilled with my vehicle. Thanks Bassam for a good experience!

Will dawg1

14 de jul. de 2016

Great service- knowledgable & professional friendly and patient we had a great experience it was very nice we will come here again next time we buy a car

Collecticchica

12 de jul. de 2016

We had a great experience at Subaru we really liked Huyen Hoang he was so nice & personable we would work with him again I would recommend him to my family.. Anna & Wade

Liza Alvarez

9 de jul. de 2016

It was a great experience! It was less stressful and she was very informative. We received all the help we could to get a good deal. Thank you for your help, Apple Dysiatco! Maraming salamat po!

MarkR

7 de jul. de 2016

Our salesperson was very helpful in our search for a used car. He knew the model features well and was very patient in explaining them to us. No pressure. He even went so far as to take us to an affiliated used car dealer where we ended up finding our car, and came in on his day off to close the deal. Our finance person was great in explaining things too.

Rp227

2 de jul. de 2016

I would highly recommend Apple and Dick Hannah Subaru!! She was so nice and made sure to answer all of our questions also provided great customer service.

ronandterri

30 de jun. de 2016

Bought our CPO car from Dick Hannah this month. Mike Krewi was informative, friendly, very helpful and thoughtful!! Enjoyed our hassle free buying experience. Will be happy to recommend Mike & the dealership to family & friends.Thanks Mike! Love our Subaru.........

Psalmish

29 de jun. de 2016

Came from Nevada to pick the car up. Learned that they had scrounged the entire state of WA to find the last manual of its kind (2016 Impreza) which was brought over to my home town in Vancouver. All I had to do was finalize everything by being present and employees were highly accommodating, helpful, and informative. First time buying from a dealership. They were so patient with me and I was stressing out for nothing. Shout out to Peter and Apple for making my experience such a breeze! Love my new car, thank you so much! ??

Denice G

26 de jun. de 2016

I came to Dick Hannah to trade in my vehicle and get a new car. My credit wasn't the best and I didn't think I'd have a lot of options but I wanted out of the car I had. DaNethia the saleswoman was so patient with me, going over my options and she really knew a lot about every make and model on the lot. Thanks to her I am the proud owner of a new Forester! Thanks for taking the stress out of my difficult trade in!

Gunner

22 de jun. de 2016

Great salesman great deallership great inventory no pressure we came in test drive car thought about it drove other cars checked on line and salesman was very fair

kk92

20 de jun. de 2016

Everyone was extremely helpful with getting me a car within my price range. It was a great experience for buying my first car. I would definitely recommend Dick Hannah to others looking to buy a used car.

Rebecca Palmer

18 de jun. de 2016

I was looking for something specific, and when none of the other dealerships in the area had what I was looking for, Dick Hannah sourced out my car from Seattle and shipped it down for me the very next day. On top of that, they gave me an incredible deal. Very friendly and helpful staff. I would definitely plan on buying from Dick Hannah again in the future.

old man

16 de jun. de 2016

Upon arrival, we were met by Huyen Hoang. He explained the differences between the package levels and the Outback and the Forester. Then he explained the difference between a Subaru and other similar cars. He brought to light the reason for the right-side gas cap and some other safety features. He seemed very knowledgeable about Subarus. It was a pleasure to work with him

Baretta_89

16 de jun. de 2016

I just purchased my second vehicle from Dick Hannah Subaru. Ather Munson was my sales representative and he was absolutely amazing. He was fast, efficient, friendly and had an extremely positive attitude and very patient. I would absolutely recommend Ather to anyone looking for a quick and painless car buying experience. He took the time to listen to my needs and found what was practical and applicable. I have had nothing but positive experiences with Dick Hannah and will be referring all my friends, colleagues, clients and family members to Mohamed. If you're looking for a car, ask for him, you won't be sorry.Sincerely,Robert B.

Linda Wagner

13 de jun. de 2016

Huyen was knowledgeable, professional and very helpful. My new Forester is beautiful and I would shop here again and again. Ask anyone how much they enjoy visiting a car dealership, and most people would say it is not a very positive experience. I walked in for my 2:00 appointment and drove my new car home 2 hours later. I loved it.

Tcar

10 de jun. de 2016

The sales staff made this a very enjoyable car buying experience! Information about the car and available services was given in a respectful and helpful way throughout the buying experience.

buy new use it up

10 de jun. de 2016

Mike , welcomed me at the door and answered all my questions, some twice without giving up on a tech illiterate. He showed me the car I spec'd not a different one and then proceeded to finish the paper work in a timely fashion. The day before I entered the dealership, I waited for 30 mins. with the other salesmen looking out the window and having a gab session, not one asked if they could help or answer any questions. Mike Krewi was the only reason I bought the car at Hannah's instead of another dealership,plus it was the model that fit my needs.

Lilbattleboo

6 de jun. de 2016

I knew I wanted a Subaru or a car with AWD. Apple and the team at Dick Hannh Subaru worked really hard to make sure I could find my dream car at the right price point for me. Using the website and internet contact form helped put me in touch with their online sales team and Apple at the nearest dealership. They were able to text and email me leads so I had a good idea where to start when I got to the dealership. It was not super high pressure, the entire staff was very informative, and made the process very comfortable. I was a repeat customer and I'm sure I will come back again in the future. Thank you Apple, Abdul, and Dick Hannah Subaru!

Aarafat

2 de jun. de 2016

Do NOT purchase from this dealer! We purchased a 2016 Subaru Outback less than 3 months ago, paid for tax, title, and licensing, and a doc fee. They messed it up and didn't list our lien holder on the title. When we called and asked them to pay for a replacement title because it was due to a mistake on their behalf, they refused. Peter was the finance manager responsible for this mistake and although he did call us back to let us know management refused to make this right, it was a mistake of the dealer and we as customers should not be paying for it. While we were purchasing the vehicle, our salesman "Jeremiah" was a complete xxxxxx bag. We showed up at 10am and took all of 30 min to pick a color on the car that we had already decided on buying. We told him we were in a hurry but he kept talking and talking about things we didn't care about. Then he wanted us to stay there while he sorted some things out with finance for our vehicle even though we were hungry and wanted to go get lunch. Keep in mind we were also there with our 5 month old who was super cranky from us just sitting around and him being in the car seat. We then told Jeremiah we were leaving to go to lunch either way. When we got back an hour later it took approximately 30 min to sign all the docs and even though we repeatedly told him we were in a hurry (we live 2 hours away and again were with our 5 month old) he wouldn't let us leave without going over EVERY feature on the car. Even though we told him that we didn't need a walk through and didn't want to stay. Finally around 6pm we told him we were leaving with or without him being done with his presentation. Horrible experience and would never buy from them again or recommend anyone else go through what we went through. Save yourself the trouble and go buy from anyone else.

Dotty

31 de may. de 2016

I had a wonderful buying experience at Dick Hannah Subaru. This was my first new car, and Andrew Morris was very patient with answering all my questions. He is very knowledgeable about Subaru's and also very personable. He went out of his way to make sure all my questions were answered and even checked in with me a few days later to see if I had any more questions that he can answer. He helped me with my phone syncing as well. I would highly recommend Andrew when you are looking to purchase your next Subaru.

Sarah L.

31 de may. de 2016

I recently purchased a 2016 Subaru Legacy Limited from Dick Hannah Subaru in Vancouver, WA. My salesman was Mike Krewi, and I had emailed in advance to schedule my appointment and get an ePrice from the website. Mike was very patient with my indecisiveness between an Outback and a Legacy, we drove both and he explained the vehicles and the packages with both. I had an incredible experience and did not feel pressured to stressed to make my decision. I am very excited about my new vehicle and very happy with the service I received from everyone at Dick Hannah! Ammar in Finance was absolutely wonderful to work with, he explained everything in detail and we discussed the joys of parenthood! Haha! It was a great time. Total time there was about 4 hours but again, we drove two vehicles. I couldn't be happier with my experience.

happyowner

30 de may. de 2016

We were very pleased with the experience we had buying a new car at Dick Hannah Subaru. Sue Heath welcomed us at the door and gave us her full attention. She was very knowledgeable about the vehicle we were interested in and the features it offered. We appreciated the low pressure approach and the hands-on demonstration of its technology. As a result of her salesmanship, we have purchased a 2016 Legacy at a fair price. Sue was always available to answer our questions and even came in on her day off to "seal the deal". Even though we live in Oregon, we chose Dick Hannah Subaru because Sue made us feel like she appreciated our business.Don & Nancy Kruger

natiwata

30 de may. de 2016

Our experience buying with Sue Heath was wonderful. She walked us through the process, was never pushy or abrasive about the price or the warranty. The next day when we brought our 3 young boys in with us to finish the paper work, she brought them all snacks and even sat and talked with them while we finished with the finance manager. We're thrilled with the car, the price and the service Sue provided! I'd highly recommend working with her.

Vik.tishkov2

27 de may. de 2016

Best car buying experience ever! Apple took the time to find out what I was looking for in a car and worked with me on a price we could both agree on.

happy!

25 de may. de 2016

I was at first apprehensive that dealing with Dick Hannah Subaru dealership would be any different from other dealers where it was not particularly customer friendly when I bought cars. I drove over 250 miles to look at this car because of the E-prices and the quick and courteous emails from the internet staff. My sales person Apple was wonderful from the start. Very knowledgeable even though she has been there just a few months and answered all of my questions. From the new car price to my trade-in and financing; the deal went smoothly and I have a great new 2016 Legacy and feel I received a fair deal. I intend to go back to this dealer if ever I need to look for my 5th Subaru Legacy. It was definitely worth the long drive!

dchetammy

24 de may. de 2016

Apple was amazing to work with. We were able to see the car and get exactly what my mom wanted. The experience was simple, fast and low pressure. We already use the service center and are happy to know that our next Subaru will be from here too.

Rosey

24 de may. de 2016

Sue "Baru" Heath our Sales Representatve was excellent to work with. We told her what we were looking for and she made it happen hassle free. We are very happy with our 2016 Subaru Crosstrek. It was a GREAT experience and would recommend Sue highly.

John9339

16 de may. de 2016

Dick Hannah Subaru treated me very well on my car buying experience. What made it better was having Apple there to help me out with this. ( Thank you Apple!!!) Everything went very smooth and very quick. I would not hesitate to buy from there again!

Barry Boltz

15 de may. de 2016

Bassam Aamoudi was our salesman, start to finish. Never Have we "enjoyed" buying a new car as much. Bassam, thanks for your support and easygoing manner!. GREAT job..

Laura

13 de may. de 2016

Apple and Kenny was great to work with! Apple was very friendly and greeted my husband and I with a friendly hello and smile! We did our research before we walked in and they met our expectations with the Crosstrek and price we were looking for. We also had a VW to trade in and they were able to make us a fair deal within our expectation. Ali was also great to work with too! We serviced our VW at Dick Hannah in NE Portland and was disappointed to trade in the car thinking we won't be able to take our Subaru there (as that service team has been the best I've ever experienced). Come to find out I can still service my Subaru there, so we are very happy! The Subaru team has certainly earned their stars! Thank you very much for a great experience!!!! It was 3 hours from driving up with a old car to driving off with a new car (a lot of the time was just because of them detailing the car)!

michanne sealund

13 de may. de 2016

I'm a first time renter and I was so nervous walking in that I wouldn't find anything in my price range. However, Apple was amazing! As soon as I walked up, she greeted me was a smile on her face despite the crazy temperature outside. She put all of my nerves at ease and didn't act like anything that I wanted was unattainable. I was able to get a 2016 Subaru Crosstrek in my price range which I did not think was going to happen! Apple talked me through every step of the way and was by my side the whole time. Her entire team were all so kind and welcoming! Apple has checked in multiple times with me which I really appreciate. I would 100% recommend anyone to go see her!

skphillips

4 de may. de 2016

Bought our preowned Nissan from Apple! She's great and found me a nice ride! ?? All the staffs are helpful too!!! Thanks a lot! -Shirley & Ken P.

Ryan Wood

3 de may. de 2016

So I stumbled into Dick Hannah because I saw the make, model and color forester I wanted on their website. I had no intention of purchasing but every intention of driving it and drooling. Things changed though because this awesome sales associate, Apple, took me around, showed me a few other models and more importantly, let me test drive the Forester XT I was interested in. Apples to Oranges, no comparison to the customer service I got! Pun intended. She was great, a huge help, very conscientious and a lot of fun. She made my day. She also made my dad and I laugh quite a bit. It was a very above average buying experience and though I hadn't intended on purchasing that day, I believe without her, I would still be shopping around. Also, as much as I did enjoy the sales manager, she was the one that made the buying experience a comfort. I would highly recommend you request her if you make your way to Dick Hannah

steter

2 de may. de 2016

Very friendly & helpful. My sales person, Apple, was low-pressure & very well informed. She is quick to follow-up on items & is a great listener! Best experience I could imagine from any dealership.

Chris

30 de abr. de 2016

My Wife and I were looking for a Subaru Impreza with a manual transmission. After searching about a 300mile radius from our home we found only a few of these cars within that area, In my research I found that Dick Hannah Subaru had the lowest prices around. I first made a phone call to confirm what inventory they had on hand as far as colors and trim packages. Mike took the call and instantly went to work for us finding out what exactly we were looking for and what they had available. Mike got back to me very quickly and provided the details of their inventory. We decided to go in for a test drive and met up with Mike for the first time. He was very polite and I could tell what we were saying mattered to him. We took the car out and he began explaining some of the features of the car we were in. We got back to the dealership and Mike was very low pressure with us during the negotiations, it really felt like he was an ally in trying to negotiate this deal. After a time of negotiating a sales manager came over and turned up the pressure a bit. We concluded that we were not going to make a deal on that day but left and continued negotiations via the phone due to our distance from the dealership. Mike continued to work with us and worked hard to make this deal happen. We agreed to the final price of the car and arrived to finalize the deal to find the price was what we had agreed upon without hidden fees or charges. Overall Mike was great to work with and Dick Hannah Subaru was easy to do business with. My Wife and I would highly recommend working with Mike for anyone who is looking to buy a Subaru.

andrew

29 de abr. de 2016

pleasantly surprised by the ease of the experience here, bassam was really helpful and unassuming, from meeting him through test drive through sitting down to talk specifics, nothing but good memories and a smooth process. very highly recommended, not to mention the great car i purchased.

Robbenrokz

24 de abr. de 2016

Jeremiah was my salesman up at Dick Hannah Subaru in Vancouver, Washington. Although buying a new car can take forever, he made the visit as smooth as possible. I had a great experience and never felt any high pressure sales. I told him the bells and whistles I was seeking and my desired colors and he made it happen! I'm absolutely loving my new car! Thanks Dick Hannah Subaru!

DuranSyd

12 de abr. de 2016

Jeremiah was such a huge help in making the process of getting a car easy. Loving my car and being able to take it in for repairs isn't a big stressful process either. They really strive for good costumer service

Pleased New Car Buyer

11 de abr. de 2016

For the first time in years I went to buy a new car. In the past, excellent service has been spotty, sales people pushy. I had heard good things about Dick Hanna Dealerships. Therefore I expected excellent service, and received exactly that. When I determined the car I wanted was on the showroom floor, while doing paperwork, I watched the car be removed and prepared for me to drive it off the lot. Everyone seemed to work as part of a team the day I went to look (not buy) a new car. The sales staff, insurance and finance were all helpful and especially Susan who spent a good amount of time showing me how to safely drive my new Forester. There is an old sales adage that states: "It takes months to find a customer, and only moments to lose them." The staff from lot boy to finance and insurance worked to provide that excellent service. I think Dick Hanna Subaru is a keeper and I have already recommended you to a friend.

Lonna

31 de mar. de 2016

I'm a Subaru ownet for a long time and love Subaru. Unfortunately, my outback ended up having a bad transmission. I was in the market for a new Subaru. Decided to go to Dick Hannah Subaru since they have the best reviews online. I ran into Abdul at the dealership. He was polite, knowledgable and professional. I was given my time and space during the process which I really appreciated. I'm now a proud owner of an outback.

greb

28 de mar. de 2016

Buying a car alone, it can be intimating. Ive been doing research for months and had been corresponding with several dealerships. Dick Hannah was the only dealership around that answered every email I sent, which was impressive. When it came time to buy, I made an appointment to come in and check out a used Forrester. Pushy salesmen make me very uncomfortable, but my salesman Mike was patient, helpful, and I never felt pressure to proceed with the sale. I appreciated that. There was certainly negotiation involved, but I was prepared. I got a great deal on the car and I walked away with the best experience possible. There is no better advertising than a positive word of mouth and Ive said nothing but positive things about Dick Hannah. Tip of the hat to you sirs!

Wizard29

24 de mar. de 2016

This is to let Jose and everyone that helped My Husband and I out getting a New Crosstrek last month YOU ARE ALL A 10+ you are all good and helpful in every way. I didn't think we had a chance to even get a used Subaru let alone a New 2016 Crossterk. I will be sending all my friends to visit all the staff at The Vancouver Subaru Auto Mall. Thank You Again??

Jerry Atherton

21 de mar. de 2016

It was time to come in and get another Subaru so of course we went to Dick Hannah In Vancouver. We worked with Bassam Aamoudi was very pleasant and very helpful in our getting the Subaru that we wanted. They didn't have the color we wanted in Vancouver so got what we wanted from a dealership in Beaverton. This was greatly appreciated and we highly recommend Dick Hannah and Bassam if anyone is looking for a new Subaru. This is our second one and we love it.

Nuttso1988

15 de mar. de 2016

Great friendly staff, good selection of vehicles. Hardest working group around. Big thank you to Jeremiah and everyone at Dick Hannah, without u guys this wouldn't be possible.

SubieGroobie

12 de mar. de 2016

First-time buyers, and had a great experience. Would definitely return. Huyen was very professional and knew the answers to our questions. The fact that I didn't feel pressured and didn't have to negotiate out of "traps" were a relief. I will absolutely return for the great customer service and staff alone.

J&A.Burbank

9 de mar. de 2016

5.0 star rating 3/9/2016We had been test driving all kinds of cars over a span of a few months and finally, after an almost painful process we settled on a Subaru Outback. We were searching online for a good deal through some used car sites, being the queen of good deals I just can't pay full price! So after searching I just happened to find one I liked and 'accidently' sent off an email to Dick Hannah. All I could think was "dang, that's all I need... a bunch of spam." Sure enough, Erin from the internet department emailed me back promptly, as annoyed as I was to be on an email list, I was pleased that it was a real person on the other side. We emailed back and forth and talked about all kinds of details. Boy, they were super patient with us as we figured out exactly, and I mean exactly, which car, model, package, options and color we wanted. Erin was super polite, very upfront about pricing and was eager to find the right car, even if it meant waiting for the car to come off the ship. We thought we were going to go in and put money down on the car we wanted and pick it up off the ship in a few weeks, but they were not content to do that. Bassam Aamoudi and the manager started calling all of the other local dealers to find our car. We were not in a hurry to get it but were really more interested in honesty and a good deal. So, with a potential out there to get sent over the team starting with a second best option. We were hesitant at best.... thinking 'here comes the big upsell'. They brought out a much higher package and it was nice but we were still hesitant. The manager and Bassam were so awesome, they worked up a couple of scenarios for us financially to consider and we were so surprised that not only did it fit in our budget, it was under. They were fun to work with, they were honest, thoughtful and I am thrilled - THRILLED - with my new car. Best buying experience ever:) Thanks guys!!!

MollyMoses

2 de mar. de 2016

Our experience was great, Jeremiah was extremely knowledgeable about the cars and helped us make a great decision. The process was easy, and painless. Would definitely recommend to others.

et2016

29 de feb. de 2016

Mark Krewi (sales) & Ammar Njoum (finance) provided the best car buying experience! Truly professional and personable individuals who deliver the highest quality of customer car and service. Mike is very knowledgeable. I developed a great rapport with him from the start. I read all of the reviews regarding Dick Hannah and personally chose Mike as my salesman. I second all of the favorable remarks he has received.You will not be disappointed with Dick Hannah dealership.

j

28 de feb. de 2016

Subaru of Puyallup = Outstanding Dick Hannah Subaru = Dishonest/aggressiveWe recently purchased a new 2016 Outback Limited from Subaru of Puyallup. Because we lived in a remote area far from most Subaru dealers, we dealt with dealers in Washington, northern Oregon and western Idaho. We interacted with 8 different dealers through the internet and 5 of those we visited in person. Most were somewhat honest and only mildly pushy with their sales tactics. Two were quite dishonest and downright aggressive (see comments at end of this review).My wife and I are not spring chickens nor are we very gullible. Above all, we appreciate honesty. Kimberlee of Subaru of Puyallup accepted an offer we presented over the phone and the car was as they described when we picked it up. Only one other dealer would supposedly match our offer but they proved untrustworthy.Kimberlee was very honest about what she did know (which was quite impressive) and would admit if she did not know something. She was always quick to get us an answer when she did not know it at the time. She spent the time showing us all the features of the car. The sales manager was actually pleasant to deal with. I do not think that has ever happened to us before. He did not try to upsell other cars or services to us that we did not want. He was excellent at processing our out-of-state purchase. I never thought I would say a car dealership demonstrated integrity until we purchase our car here. I would shop here again and send a close friend or family member here.Of those dealerships Dick Hannah Subaru and Subaru of Bend proved to be the most dishonest. The unbiased Yelp reviews agree. Our experience with Dick Hannah Subaru was by far the worse. Our experience with Jerimiah was miserable. It was like pulling teeth to get a written quote from him. When we finally did, it was incomplete and from his personal cell, not the dealership. He would not take a down payment from us which we requested to help make sure the car would be there after we drove 5 hours. After we were assured he had reserved a car for us, it was still listed for sale on their website. This tactic likely works for them as it would allow them to sell the reserved car to someone else and then do a bait and switch after we got there. In all honestly the dealership must promote that type of behavior by their sales people. Jerimiah was likely following direction from his managers. IF YOU ARE DOING A PHONE OR INTERNET DEAL TO BUY CAR, AVOID DICK HANAH SUBARU.

Carl Muench

3 de feb. de 2016

Jeremiah Ostrander was a great help in selecting my 2016 Subaru Crosstrek. I am so pleased with my new car and for the expertise and knowledge of Mr Ostrander.

mappell

28 de ene. de 2016

Great service at Dick Hannah! They were not pushy. They listened to our needs and got right down to business without playing games. Also, they provided us with the best deal we could find in the entire region. Huyen even picked us up from home to bring us back to the dealer when we needed it. Thank you for everything, Dick Hannah Subaru! We are very pleased with our experience.

selahdoug

27 de ene. de 2016

We were very happy with Dick Hannah Subaru. Upon our initial search for a new car with several large dealerships, their Internet Team was the most prompt and personal, which influenced a drive of over 3 hours to purchase a car from them. We worked with Bassam Aamoudi who helped us with our purchase. He was professional and was very knowledgeable. Bassam took extra time getting this old couple up to speed with the latest technology in our new car. We felt like we were never rushed. We would highly recommend Dick Hannah Subaru!

jack.c.schafer

26 de ene. de 2016

This was the second car I've bought here. Both times were great experiences. Sales staff is very helpful and provide a low pressure experience. Huyen is who helped me and he was great to work with.

CristinaA

26 de ene. de 2016

Huyen was very friendly and helpful from the very beginning of the car purchasing experience. My husband and I were pretty impressed with how fast it all happened for us :) We feel very thankful that we were in and out without any problems. Thanks Dick Hannah and THANKS Huyen!

TheFoodyGuy

25 de ene. de 2016

Bassam was our sales person, he listened to what we were looking for and did not attempt the hard sell at all. This worked well for us as we had been to 2 other Subaru dealerships prior to this one and both had attempted the hard sell and had not listened to our buying points. Well done guys,I can only write a review for the people we dealt with,, namely Bassam and his manager Chris and they were superb with us.

Carbuyer

17 de ene. de 2016

What terrific service from start to finish. Susan Heath was great and the finance manager Ammar was also helpful, to the point and funny. They easily accommodated all of our needs and concerns

robyngroover

11 de ene. de 2016

Purchasing can be very stressful but Dick Hannah has found the perfect balance in sales (Jeremiah) and finance helping remove that stress and make it a fun experience! It is always a pleasure working with these guys and watching them work for you ? and they do work to get you the best deals they can. We have purchased 3 cars with Dick Hannah Subaru and will continue to go back to them before ever stepping foot somewhere else! To us there is not a dealer out there that even comes close to what Dick Hannah Subaru can offer you.peace of mind, friendship and honesty!

HaydenH

6 de ene. de 2016

I'll admit that Dick Hannah was not the first dealership I walked into, but after doing business with Jeremiah Ostrander I'll never buy a car anywhere else. While other dealerships were trying to stiff arm me into options I didn't want (or cars I didn't like), Jeremiah was working diligently to get me the exact car that I wanted. And boy did he deliver! Literally. Because my 1st color choice was not on the lot, Jeremiah brought one up from Eugene that day. Once I arrived at the dealership for pickup, Jeremiah's helpfuness and sincere attitude really sealed the deal for me. It was obvious that he was more concerned with my satisfaction than making a quick sale like all of the other dealerships. I'd recommend Dick Hannah (especially Jeremiah) to anyone looking for a new car!

spencer101

1 de ene. de 2016

Bought a 2016 Forester. Experience was good, every step from beginning to end was smooth. Was able to get deal I wanted and felt like Mike was on my side.

carsue

29 de dic. de 2015

I actually had a great time buying a car for a change. Huyen was a "no pressure" kind of salesman which is tailored perfectly to my style. The time flew as I looked at practically every car on the lot....and then went back to take another look. Huyen answered the million questions that I had on the operation of car. ....matter of fact he answered the million questions I had on every other topic with patience and knowledge. It was very cold out that day and I knew he must have been cold but I had him show me many cars. I left the dealership confident that had made a good choice and knew what I was doing with my new Crosstrek. Huyen made the process very stressfree. Great dealership.

Lapisblue

23 de dic. de 2015

Best buying experience ever Love my new car.Everyone made my experience easy.Yes I would recommend this dealership to my friends. This car works in all weather conditions.

Drew

20 de dic. de 2015

Sue at Dick Hannah Subaru was extremely helpful and pleasant when I went in to look at vehicles. I would recommend this dealership based on their friendly customer service.

vinnyy

14 de dic. de 2015

Jeremiah is a really nice guy and he made the sales experience easy and fun. The whole process was stress-free for me. Curtis, the sales manager is also really nice and has a great sense of humor. They made the transaction seamless and easy. It was very relaxed, and not the high stress experience you would find other places.

Gorge Don

14 de dic. de 2015

I worked with Jeremiah to upgrade my 2011 Outback for a 2016 version & came away totally satisfied. Jeremiah showed me several models with various option packages until I found what I needed/wanted but nothing I didn't. I bought my 2011 from Jeremiah too & will be back in a few more years when it's time to upgrade again.Ammar was very helpful & easy to work with on the financial side of things too. Great dealership with great employees. What's not to like?

red subarue

14 de dic. de 2015

We started our visit with a greeting from Jerimiah who took us to three different Hannah shops. We checked out each car and eventually settled on Subaru. My wife wanted and all wheel red car. Jerimiah was trying to source a car from another dealer. We finally settled on a red Legacy with some help from Jerimiah. My wife is delighted and as the saying goes "Happy wife Happy life". Thanks for a job well done. Larry ands Ursula

carolee

7 de dic. de 2015

I bought my Subaru Legacy from Dick Hannah this weekend and it was a wonderful experience! My initial contact was with Shawn and Max through the online email. They answered my questions honestly and thoroughly! Once I arrived on the lot, I was immediately greeted by Mike! Mike accompanied us on the test drive and was very knowledgeable about the car and answered all my questions. When it came down to discussing possibly purchasing the car, he was very understanding and did not pressure us at all when we told him we were not looking to buy that night and would be going home to mull over our options as we were also interested in another car. We indeed opted to buy the Dick Hannah Legacy and Mike again greeted us with a smile upon arrival. The negotiation process began and after we signed the papers Mike began to go over the options in the car and Oli, the finance guy, came over and said there was a mistake in the figures and it was actually in MY favor!! Thanks for the honesty! :) I drove away in my new Legacy!!

laurie

30 de nov. de 2015

I just bought a car from Bassam Aamoudi with Dick Hannah Subaru. I had a great buying experience, was happy with the price I paid, and was really impressed with the level of integrity demonstrated at the dealership and by Bassam.

grimmer1

30 de nov. de 2015

overall a great experience. Very friendly salesman. I would gladly com back and deal with him again. The price was great. We paid cash which made the processing quicker.

Subiguru

30 de nov. de 2015

Bought my new Subaru just a few days. Love the car. Subaru is just awesome. Abdul helped with the purchase process. The entire process was awesome.

as588

29 de nov. de 2015

My parents and I purchased a Subaru Forester through Dick Hannah Subaru with the help of Sue Heath. Sue was incredibly friendly and helpful, making us feel very welcome. She was well informed, giving us more information than we could ever hope for about the different Subaru models. She went above and beyond during the test drive, allowing us to experience the features about the Forester that were important to us. She was happy to answer all of our questions, sought out answers she was unsure of, and helped guide us to the car that was right for us. She was timely in her response to our queries, and followed up consistently after every interaction. Everyone else at the Dick Hannah dealership were equally engaged, making this an excellent car buying experience. We would recommend Dick Hannah Subaru to any perspective customers!

denays7

28 de nov. de 2015

This was my first time ever purchasing a car in my own name. The process was smooth fast and worry free. I went in knowing exactly what budget I wanted to stay in and the salesman was very respectful of that. He went above and beyond the sale to make a great deal. My daughter will be needing a car soon and I plan on purchasing her car from the dealership also. Would recommend Dick Hannah Subaru to friends and family. Thank for making my car buying experience so great.

tj27live

23 de nov. de 2015

I recently came to buy my first car, and I was very happy with the brand new least option I decided to go with. Ather Munson was very helpful and patient through the whole process. He was very thorough and helped me understand everything. I would recommend him to anyone.

Ken and Kristin

22 de nov. de 2015

Both Mike and Kamal made the car buying experience an enjoyable breeze. They were super knowledgable, super patient, willing to go the extra mile for us and answer any and all questions. We've already been back for some follow up questions with Mike and he treated us like family. We would definitely go back and buy from them again! Thanks Mike and Kamal!

Alexa.price22

4 de nov. de 2015

I recently upgrade my 2014 Crosstrek to a 2016 Legacy and am very happy with the decision. Jeremiah was very helpful and patient during the whole process. We went in for an oil change and to see what our options down the road might be for an upgrade might be but ended up getting upgraded that day.

masen

2 de nov. de 2015

Came in last Sunday after reserving my 2016 Forester online through their Virtual Deal service. After arriving at the dealership, I took a test drive with Bassam Aamoudi and he pointed out various things to know about the vehicle. I was already convinced that this was the car I wanted, so there wasn't really a hard sale. After the test drive, we started the paper work in a very relaxed setting. The process was a bit more time consuming than I was expecting, but went very smoothly. Didn't feel pressured to buy a bunch of extras I didn't want and walked away paying the exact price I expected based on the online quote. If you know what you want, I would recommend going through internet sales as the whole process was dead simple. Everyone I interacted with was kind and polite and made the whole experience pleasant.

capper, subaru driver

31 de oct. de 2015

A car shopping experience can be very stressful. We've had some very trying times... But when we came to Dick Hannah Subaru, we found a comfortable, low pressure atmospherewhere we met a salesman named Ather Munson. This guy not only got us the car we came for, but he also aided in our cleaning out our trade-in! It was pouring rain, and Ather got us a spot outta the rain to transfer our stuff! Awesome! All the staff, respected our time, and completed the transaction as quickly as possible. ..... RCOMMENDED!

tomandmic

28 de oct. de 2015

Just replaced our 2014 Subaru Outback with a new 2016 - wow, we just love these cars. We would like to thank Ather Munson, Curtis Etchandy, and Ammar Njoum at Dick Hannah Subaru for answering all of our questions and making the process of buying a new car very positive. We recommend everyone at Dick Hannah to you, and encourage you to visit Dick Hannah Subaru if you are looking for a dealership that puts the costumer first and has quality personnel in sales and service to take care of your driving needs.

claudiecakes

27 de oct. de 2015

I'm pretty satisfied with my purchase. Jeremiah helped me and he's a pretty cool dude, very relatable. Ali was pretty cool too. He was very friendly and patient. They both made buying a car a lot easier from previous experiences. I was the last customer out for the day, and I felt bad for making them stay past closing, but they assured me it was ok. When I was all done with finance, and ready to clean out my old car, Jeremiah had already cleaned out my old car for me, so I didn't have to lift a finger! It was pretty rad. Thanks guys!

Jerri59

24 de oct. de 2015

The whole experience was great, our sales person, Jerimiah was great, and I made the right choice with the Cross Trek and Dick Hannah Subaru.

new owner

21 de oct. de 2015

We only planned to look and get information. But the deal was so good, we bought on the spot. Huyen Hoang was VERY helpful and knowledgeable.

tintin

19 de oct. de 2015

Pretty happy with excellent workers at Dick Hannah. I was helped by Jessica Young, her manager Kenny Nguyen, and Long Nguyen with the finances. They work hard to get me what I wanted and need with a very family like atmosphere. Everyone was very polite, respectful and never rude or condescending. They always added on extra helpful things to help me get by with more discounts. I was very happy with the WRX I bought which had everything I asked for at a price I asked for (when does that ever happen?) without the hassle and loops. I made it very clear my goals which followed to the letter.For a guy(me) that left his wallet at home, Jessica and Long were incredibly patient and gave me the benefit of the doubt I was a buyer. Kind of like when you forget your wallet when paying for lunch, and the cafeteria lady says it's alright and to get the tab next time. Except this time it was a car. I recommend going to the lot itself because you never know which hidden gems you might find. Sometimes it's the car, but other times the gems are the people you get to work with for a stress free transaction (in my case it was both).

Connor1234

2 de oct. de 2015

Abdul was extremely considerate and helpful to my specific needs as a customer. He went above and beyond what was required in order to get me the car I wanted at a price I could afford. I look forward to working with him again in the future.

Richard

1 de oct. de 2015

Built my 2016 Forester online. Ed Devereaux sent me a quote. Went to the dealership and was cordially greeted by Mike Krewi., four hours later I owned the exact car I wanted. No muss, no fuss. Mike was great, I highly recommend him and the whole Dick Hannah team!

Samantha

1 de oct. de 2015

it was a great experience. They were very helpful in giving us all the information. This is my 1st car and I love it!The sales person Jessica was Awesome!

picker

1 de oct. de 2015

We went in to check on the Subaru forester's 2016 line-up. With quick informative answers. we felt comfortable to purchases one. Great and wonderful job

jstine2002

1 de oct. de 2015

Dick Hannah made my buying experience a little easier... Antonio knew his product which helped and felt like i received a good and fair price... I will be back when my wife decides it's time ti upgrade her car..

NEW SUBARU

30 de sep. de 2015

My experience buying a car from Dick Hannah Subaru was positive and easy. I made a deal online and reserved the car at the dealership. The sales staff was friendly and made the experience go smoothly. Overall it was a hassle free experience and I would recommend buying from this dealership.

SB Portland

30 de sep. de 2015

I had a great car buying experience at Dick Hannah. It started with a phone call to Sue Heath who was very responsive to my questions, vehicle requirements, and budget constraints. Her communication style and demeanor throughout the entire process was very refreshing. She also fought to get me exactly what I wanted for the price I wanted to pay. I would highly recommend this dealership and Sue to anyone in the market for a new car. Thanks!!

Briana02!

30 de sep. de 2015

We came in for our first new car purchase and it was a amazing experience. Dick Hannah Subaru was amazing and best of all was the outstanding experience we received from Susan Heath. Susan was patient understanding and not pushy at all. I would highly recommend Dick Hannah to anyone and make sure to see Susan Heath for you car buying needs.

reasonerb

8 de sep. de 2015

I was very pleased with the service I received at Dick Hannah Subaru. My sales person Danethia (Dee) Long was very receptive to my needs in a vehicle and helped me find the right car. I never felt pressured to buy above my budget and in fact came in under budget on a new 2015 Forester. I am very happy with my payments and very happy with my new car.

JBond

7 de sep. de 2015

We went into Dick Hannah with the idea of purchasing a 2015 Outback in July, 2015, and met with Mike Krewi. Mike had recently sold an Outback to our neighbor across the street, who also had positive experience with Mike. We indicated to Mike that we were open to a good used Outback and Wow did he come through. The second time we called and went in a real estate agent had just returned an Outback after only 6 weeks. The car had not even been detailed yet. Mike grabbed the keys and we took it for a long test drive. As far as we were concerned the car was "new" with its low miles. Mike got us a great deal on the car which had more bells and whistles that we originally intended. We have driven it to Seattle and back three times since the purchase and thoroughly enjoy driving the Outback.Everyone on the Dick Hannah team that we worked with was courteous and we did not any pressure to make a purchase at any time. My husband has already taken advantage of the hand-car wash after a trip to Bend. Good personable dealership to work with from sales to service.

luvmysubie

3 de sep. de 2015

Brought my 2014 Subaru Legacy in for a quick service. The Service Advisor was Tonya and she was very helpful, getting me in and telling me everything when done. It was my first visit, since I just moved here, and I will go back for all my car needs.

jmrartist

3 de sep. de 2015

We were taken care of from beginning to end. It was a comfortable experience and love the fact that I took care of my insurance at the same time. All the people that helped us went above and beyond.

barbala

3 de sep. de 2015

My husband and I had a great experience at Dick Hannah Subaru in Vancouver, WA., August 2015. Jeremiah Ostrander listened to what we wanted and helped us buy a 2016 Subaru Forester. We had a strict budget and Dick Hannah worked with us. We are so happy with our beautiful new car!

password

1 de sep. de 2015

We were looking for a safe, comfortable high end model and Jeremiah showed us the perfect car. It is a 2016 Outback with many luxury options and safety features. He was patient and knowledgeable and answered all of our questions. He and Ammar were professional and friendly and walked us through the buying process without pressure or confusion. Jeremiah explained the car functions and gave his phone number to contact if we had any future questions. The whole process went smoothly. Thank-you Jeremiah and Ammar for an excellent experience.

billorani

31 de ago. de 2015

I've been out shopping for a new Subaru for quite some time, visited a few Subaru dealership in town. Decided to go across the river and visit Dick Hannah Subaru. I found the color and the trim level I really wanted, the price was right. In just a short time I was driving back home in my new Subaru. Abdul was great, thanks.

Jean

31 de ago. de 2015

I just bought a pre-owned 2014 Subaru Forester and traded in my Honda Fit. Jeremiah and Mohammed both were great at helping me through the evaluation and decision process. The Forester is just what I needed and I left the dealership feeling very satisfied with both the car and the sales process. Thanks for being both nice and professional!

Bodaciea

31 de ago. de 2015

We had already decided to stay within our budget and purchase a used car, however our sales person Ather Munson helped us purchase a new car instead that was still within our budget. Kudos to Ather Munson and Dick Hannah Subaru.

Schmity

31 de ago. de 2015

I actually enjoyed my car buying experience this time. I was able to get a very good price from Dick Hannah, but was even more happy about the outstanding help I received from my salesman Jeremiah. He went the extra mile to make sure I ended up with the perfect Subaru for me. From start to finish it was a friendly, open, honest transaction. He is extremely knowledgeable about Subarus. Yes, even the tech stuff. I was all set up and ready to roll when I left. If you're thinking of a Subaru, check out Jeremiah at Dick Hannah.

Scava96

30 de ago. de 2015

Worth the drive from Portland to Vancouver, shopped at other dealerships in the area for a Subaru, wasn't quite excited. Decided to go across the river. Happy to write a review for dick Hannah Subaru. They have great people and great process, my special thanks to Abdul.

Scava

30 de ago. de 2015

Happy to say that I had the best car buying experience of my life at Dick Hannah Subaru. As a first time car buyer, I was a bit skeptical about going to the dealership on my own. I had just moved from a different state so didn't have a choice so I decided to head on over to Dick Hannah Subaru. as a first time car buyer was a bit skeptical about going to the dealership on my own. I had just moved from a different state so did have a choice so I decided to head on over to dick in a subaru. I had looked up a vehicle online that I was really interested in, a pre-owned impreza. Making long story short I ended up in leasing a brand new vehicle for about the same monthly payments as a pre owned. I left the dealership in a brand new vehicle, I was very excited for making the right decision, Thanks Abdul.Everybody at the dealership was extremely nice and helpful. I will definitely recommend this dealership to all my friends.

RalphS

8 de ago. de 2015

Brought my new XV in for first oil change. Despite arriving almost 5pm on Friday, staff very friendly, quick in/out, detailed explaination of service and future things to consider. Bonus, got to visit with my sales person Jessica, and her collegues the Subaru Geeks. Its was fun, then I was on my way.

NORMAGEANE

6 de ago. de 2015

On December 31st 2012 we had our first experience with Dick Hannah Subaru. At that time we were having car trouble, we had just pick up our sons remains and things were just hurting. Plus we were 130 miles from home. We went to Dick Hannah Subaru to see if we could trade in our 2008 Forrester. They were great. They sent us on our way in a 2012 Cross Trek.So, on August 1, 2015 we went looking to see if we could up grade and get lower payments. Jeremiah Ostrander was our sales man. What a great gentleman, to have for a sales man. I explain all we went through on 12-31-2012. Jeremiah listened to us. I being a woman asked lots of questions, I explained what I was trying to do to get a new car. Jeremiah showed us a lot of respect. Jeremiah answered our questions; I wanted to look at all possibilities even knowing what our limits were. A girl can always dream. Anyway Jeremiah was more than glad to show us the top Cross Trek Limited. Then Bud test drove the Orange Cross Trek, we decided on. The Team they have at Dick Hannah is amazing. I highly recommend Jeremiah Ostrander to help you with your new car purchase. I also want to say thank you Kenny Wguyen the sales manager for getting us a great deal. Thank you, Ali Shaer for getting us though all the paperwork. And Dick Hannah provides Allstate Insurance agents. Thank you Brandon Coats for the insurance quote.Roger (Bud) Crain & Norma Geane Crain8-6-2015Love our 2015 Cross Trek

will

5 de ago. de 2015

We blew out a tire 50 miles from home on our new subaru. We couldn't find a tire store that could match our tire anywhere in the greater Portland area...this was very frustrating. Dick Hannah said they had one in the warehouse and could help us out. We were in and out in 30 minutes with a new tire! Great service when no one else could help us!

Jan Sadlowski

31 de jul. de 2015

A-1 experience with the whole team helping us to buy our Outback. This will be a long term relationship and we would recommend this experience to anyone who wants honest information, exquisite customer service and just enjoyable time. Thanks all

MB Walker

31 de jul. de 2015

Everyone was very nice and friendly. The car buying process was straight forward and did not take forever. Saleswoman Jessica Young was very easy to talk with and through explaining the features of the car.

HappyFaye

31 de jul. de 2015

Had an issue with my previous Subaru. The sales manager bent over backwards to accommodate my situation, and the entire staff was a delight. Have a car that I trust and leather seats!

mamamia

24 de jul. de 2015

Huyen,which is a vietnamese guy,helped me very nicely?The service was so fantastic and they deserve to get 5 stars?Also,they w er e very patient?

Jenn&Rich

22 de jul. de 2015

Drove in to ask about and look at an Outback as a future purchase. We were originally looking for a new or slightly used model with a manual transmission. When we were informed that manual transmissions were no longer an option on new Outbacks (we don't get that), and trade-ins of those models were few and far between (we get that), we thought we'd look at vehicles that they had on hand. We were assisted by sales associate Jeremiah Ostrander who did an exceptional job explaining all the features of the 2015 Outback, and how Subaru has been improving their product line over time. He did such a good job of showing us what a great car the Outback was, that we decided to get one then rather than waiting several more months as we had planned. The rest of the sales and finance staff were also very friendly and worked with us to come up with a reasonable trade-in and financing package. We never felt pressured or that we were being forced to accept something we didn't want. We have no hesitations about recommending Dick Hannah Subaru to anyone we know who is looking for a new or used vehicle.

Joelcampos

21 de jul. de 2015

I drove up from Salem Oregon for the best deal around and then they blew me away with service!!! Would recommend them to all my friends and family, go look at there inventory you will not be disappointed

newforester

17 de jul. de 2015

We wanted to test drive a couple of vehicles to finish up the research we were doing to decide whether or not this was the time to replace a vehicle. The people who helped us were very helpful and knowledgeable but didn't pressure us to buy something. We really appreciated that.In the end we did return to buy a car - because it was a great car at a great price!Thanks Susan Heath and the rest of the team at DHS.

Amy72

5 de jul. de 2015

I have been shopping since Thanksgiving to in an effort to replace my 13-year-old Saturn. I first stopped in at Dick Hannah in May looking to test drive the Subaru Cross Trek after taking a look at that car I decided that a Forrester was more my style. Jessica Young was was my salesperson that day and was really well-informed given that she had only been in sales for a few weeks. Their finance people ran the numbers and they made me a really good offer but I just wasn't ready yet. Jessica called me 2 to 3 times over the next month which was not excessive just to see if I was still in interested and in the market. This allowed me to do some research on the product and just take my time, which I appreciated. So yesterday was Independence Day, I decided that it was finally time to buy a car. I gave Jessica call & we set up an appointment at noon. It was really easy- the whole process took longer than I had wanted but it takes a long time to go to through the paperwork. I'm very happy with my purchase and I hope to have good experiences with the service department as they install my add-ons this week.

Biancagaytan

3 de jul. de 2015

I had an amazing experience for my first car purchase thanks to Abdul he knew how to answer every question I had about my new car. Also Ali was a great financer will definitely be purchasing through them again thanks guys ????

Satisfied customer

2 de jul. de 2015

Pushy, overbearing salespeople don't exist at Dick Hannah. Jessica Young was patient, helpful and listened carefully without "wheeling and dealing". Keep up the good work!

Janet

29 de jun. de 2015

Ather Munson at Dick Hannah Subaru walked me through all the steps even picked me up at the airport. He made everything clear and was very patient. A very nice person and an asset to the dealership in Vancouver. I give him and the dealership a 5 star in every category.

jo1

29 de jun. de 2015

Susan Heath and her associates in Finance (Amar and Larry) went far and above excellent in their efforts to find us the financing I needed. They provided exceptional service, and I am looking forward to our ongoing relationship in Service.

jamie

29 de jun. de 2015

Dee was great. She worked with me and my husband to find Us the best deal and listened to us. We got a great deal and a beautiful Subaru!! I will refer all of my friends to Dee.

smallfryy

27 de jun. de 2015

Went to Dick Hannah to look for a new car, specifically the Subaru XV Crosstrek. Huyen Hoang helped us and we had a great experience with him and the dealership. The car I ended up choosing had literally just arrived at the dealership that day, and so after making the decision to purchase I had to wait a bit to actually take it home as it still had to be detailed and cleaned and all that jazz. Huyen was great at making sure we were comfortable while we waited, made sure to check up on the car often, showed us around the service center, explained all features of the car and sat with us while we waited. It was really nice to see the time and effort he took to spend time with us while we waited even though he had already made the sale, especially being that the after effects of waiting with us were only a benefit to us as the customers. Really Awesome! So excited with my purchase and would definitely recommend.

Susan F

25 de jun. de 2015

We heavily researched Subaru and decide this was the brand to buy. The salesman (Mike Krewi) was very helpful without being high pressure. He provided multiple cars so we could compare options. He stayed with us for the whole time we were there providing us with videos, instructions, test drives etc. I recommend both Dick Hannah Subaru and Mike Krewi!

Robin J

19 de jun. de 2015

What a great buying experience. Tyler (my sales person) was pretty new to the lot but was a very engaged sales professional. Gave me every reason why to by the NEW car I wasnt going to buy. Robbie and Curtis wonderful as always and finance made it really easy to purchase.Thanks guys.. Love my new Forester

Golden!

17 de jun. de 2015

I had a grate experience dealing with the sales rep at Dick Hanna. His name was Jeremiah and I felt no pressure and enjoyed doing business with him. He was very professional. Dan Harrington

auntikia

11 de jun. de 2015

My husband and I went to Dick Hannah to look for a new car and was surprised just how easy it was. The staff is awesome! They were very helpful to us in finding the right vehicle for us. I have already recommended them to others.

Subarumamalex

9 de jun. de 2015

Jeremiah Ostrander at Dick Hannah Subaru is the BEST at all things related to car dealership experiences. I have never been more comfortable at getting at vehicle; my anxiety level with other places has prevented me from enjoying the experience. I will never go to another place again. Jeremiah entertained my two busy boys and was friendly and attentive. I got exactly what I wanted. You got to go see this guy. You will not be disappointed!

AnthonyJ

7 de jun. de 2015

Salesperson Ather was great to my wife and I and we are very happy with the Toyota Prius that we purchased from Dick Hannah. We enjoyed the experience so much that we are heading back this weekend to purchase another car from Dick Hannah.

forbesy

7 de jun. de 2015

Mohamed was fantastic, and made the car dealership experience I'd been dreading just the opposite. He was friendly and patient and helpful, and his willingness to take time to answer my questions without pressuring me into buying was exactly what I hope for (but have never, ever gotten) when buying a used car from a dealership in the past. Thank you!

amg314

6 de jun. de 2015

I am always hesitant to go to car dealerships when it is so much easier to look at the information online without the hassle - I am so glad I went in to Subaru! Tyler Van Sant provided excellent and knowledgeable customer service and best of all, no pressure. He didnt hesitate to show me around and answer my questions even when I had let him know that I wasn't buying that day. I will definitely go back to Tyler when I am ready to make that purchase! I would recommend him to anyone I know that is in the market for a car.

AnthonyJ

6 de jun. de 2015

Salesperson Ather was great to my wife and I and we are very happy with the Toyota Prius that we purchased from Dick Hannah. We enjoyed the experience so much that we are heading back this weekend to purchase another car from Dick Hannah.

ezMoe

2 de jun. de 2015

I came to Dick Hannah Subaru to look for a new vehicle. I was met by Abdul, who proceeded to take me through one of the most pleasant and informative car buying experiences I can remember. We took a test drive, absolutly fell in love with the car, Abdul was patient and really may me feel comfortable about taking my time. Its all too common to run into obnoxious car salesman who only want to get your signature and their commission as fast as possible. Abdul proved to be a wonderful exception to that cliche, and he has ensured that I will be coming back to your dealership for years to come. Thank You.

r.carter86

31 de may. de 2015

Had my vehicle services and I felt like they went above and beyond. Great service, speedy follow up, and followed through with every last thing they said. Like driving a new car!

spoiled

29 de may. de 2015

This is my third Subaru I have bought from Dick Hannah. Mike Krewi Was very nice and never pushed the sale. Gave me time to look and drive. Experience is so much better than years ago. Thanks Mike.Karin DavisWashougal, Wa

Northwood533

27 de may. de 2015

When I entered the lot I had a salesman named Antonio who immediately helped with my selection. I had a million questions and he answered every one without hesitation or annoyance (which is important to me, especially when you are about to spend 25 thousand dollars). Antonio was extremely level headed and I never felt pressured once the entire time I was there. I ended up getting a new car there and the process was single handedly the least stressful and most streamlined I have ever seen. xxxxx to this dealership and Antonio for the high quality of service. I have had very frustrating car buying experiences in the past, this was definitely the best yet. Thank you Dick Hannah Subaru!

Corri P

22 de may. de 2015

3 weeks ago I was looking for a new car. I stopped in at Subaru at was greeted by a gentleman name Abdul. He was so polite and very pleasant to work with. I never felt pressured or uncomfortable. I was a first time buyer and a little nervous and not sure what to expect. He was very thorough and made things very clear to me. He answered all my questions and made me feel very comfortable. If you're considering a new car, consider subaru, and definitely go see Abdul!

gremlm

20 de may. de 2015

We have the car in mind and have some idea about price.It was comparatively fast and not too painful process.I can recommend the salesperson, Jeremiah Ostrander.

nanoz619

18 de may. de 2015

I've had mixed experience with Dick Hannah Subaru, So this review is only about my latest experience. Two months ago I purchased a used car from Dick Hannah Subaru. Without going into all the details leading up to my experience today, I'll just say it start having problems. After reaching out, Tom Gilstrap gave me a call. He listened intently about my issues, and set up a date to have me bring in my car. Tom was both friendly and knowledgeable and explained everything he was going to do, and all the results of what he learned. My car was taken in at 7am, and I had it back later that day. Just want to thank him for all he's done! Matthew Lerma

JCWAL219

17 de may. de 2015

My wife & I had already determined the car we wanted & the price we were going to pay. We worked with Antonio Pedroza-he was great! He listened to us & worked hard in finding us the exact car we wanted at the price we had already had in mind. Everyone at Dick Hannah was courteous & treated us with honesty & respect. I would recommend these guys to anyone. They are true professionals-especially you Antonio. Thank you for a great experience. Jeff & Cindy Wallace

Juneau

12 de may. de 2015

I went to the dealership with the car I wanted already determined - literally. I just wanted to do the deal quick. I worked with Jeremiah Ostrander and he diligently kept the process on pace. Everyone was very professional and friendly. They even showed me how much they owned on this particular used car and it was a little more than they were asking so I was well aware that there was no wiggle room on the asking price - this kind of transparency is just fine by me :)I would highly recommend this dealership and especially Jeremiah.Angela

marvin2015

5 de may. de 2015

Jeremiah was great. He was very helpful and made the experience painless. We had the price before going in, so we didn't have to negotiate at all. It still took some time to get the car and go, but Jeremiah set up the radio and my phone in the car, and showed me how to use every feature. I left there happy about my new car - and it is such a great little car! Highly recommend this dealership for the entire Portland/Vancouver area. Thanks!

hohos1

4 de may. de 2015

Dick Hannah Subaru did a great job of finding me the perfect car. They went above and beyond to find a car that matched my requirements. When they didn't have the exact specifications I wanted they searched their database of near by Subaru dealers to find me exactly what I wanted. When I purchased my new car it was fresh off the trailer that day and only had 4 miles on it (miles needed to prepare it for sale). My sales associate Jeremiah Ostrander made my experience buying a new car great. His approach of outlining the vehicle's specifications and capabilities along with providing the knowledge of why certain design choices were made helped me get a better understanding and feel for the vehicle I was purchasing. Jeremiah was extremely friendly and helpful and always willing to answer questions. I never felt Jeremiah was pressuring me into buying a car and was more than happy to show me any vehicle I wanted. He also worked to find me a vehicle that met my specifications even when none of the vehicles on location were exactly what I was looking for. Overall I was very satisfied with Jeremiah's sales approach and demeanor and would recommend Dick Hannah Subaru and Jeremiah Ostrander to any looking for a new vehicle.

Paul & Joyce Carone

17 de abr. de 2015

Mr. Krewi exemplifies a spirit of being helpful, kind, and knowledgeable of the cars he showed us. This is our 2nd Subaru we purchased from this location. The entire staff couldn't have done any better. We appreciate the fact that every time we contact Mike, Kenny and Andrew - we have always been treated with respect, kindness and friendship. This 2015 Subaru is giving us a bit of a problem ... the phone system is horrible (no one can understand my voice on the receiving end or my voice recognition when I'm driving the car). Today, I had the microphone replaced. It didn't fix the problem. Next I'll try purchasing a new cell phone - if that doesn't fix the problem - we'll be talking to Kenny to see what we have to do next. We bought this car - because of the phone feature - so ... right now ..... I miss my old 2010 Subaru.

Gene2011

16 de abr. de 2015

We had our Outback in for the (free) tire exchange service. Frank was very accommodating and competent plus the service was done much faster than anticipated! This is typical of both Frank and the Service Dept. The free car cleaning done during each service stop is another plus.

Nai

13 de abr. de 2015

I just bought a new 2015 Subaru Outback. My sales person was Mike, who is both a woderful salesperson, and a person.. He was very knoledgeable about the vheicles. At no point was he pushy or trying to force a sale. I met him once to look at Outbacks and Foresters. Came back a couple of weeks later with my wife and we looked at one Forester and several Outbacks. His knowledge got us to really understand the diffrent features of each car and model. When we decided what we wanted, we jsut sat down and came to a price agreement. No pressure, no hassle. Mike is the guy you want when buying a new car!

kclauser123

13 de abr. de 2015

We recently went to Dick Hannah Subaru to check out the new Forester as they had the exactly model my husband and I were interested in. Huyen helped us and was great. He answered all of our questions and was very helpful and friendly without ever making us feel pressured. We are thrilled with the car and really enjoyed the experience purchasing it.

glammom

10 de abr. de 2015

We love our new Subaru Cross Trek Hybrid! The gas mileage is fabulous and I love the look and feel of it. It's only been two weeks and I'm excited about the future with this vehicle! Our salesperson, Jeremiah, was so knowledgeable and helpful in our selection process! He listened to our requirements, wishes and dreams and helped us find this car!

'Tatood' David

1 de abr. de 2015

Everyone at Dick Hannah Subaru was very helpful and exceeded my expectations of purchasing my first Subaru. My sales rep Mike Krewi could not have been more accomidating. He was very genuine and nice and I felt comfortable during the entire process. From the first person to greet me to the handshake I recieved when I drove off, I was very impressed and happy with my visit.

Greg L

27 de mar. de 2015

Had a tow hitch installed on our Outback. Frank in Service was awesome! He went above and beyond. Thank you. Of course the work done was excellent too.

Cindy

21 de mar. de 2015

I am a 4 time Subaru Legacy owner and this will be my last time! Heres my story. I went to Dick Hanna Vancouver dealership, because that is where I bought my last Subaru 4 years ago and had a very positive experience. When we got there the people I had previously worked with were no longer there but the sales man that approached us seemed very friendly and knowledgeable. They only had the limited model which is their best model to test drive but the salesman assured me the performance was exactly the same, the difference was leather seats, audio, and other cosmetic upgrades. I specifically asked about tire size and suspension and he said all models were the same. I was content with the way the car drove (the limited model) so we proceeded to make a deal on the premium model cause I do not like leather and did not want to pay for the other cosmetic upgrades. After 5 hours of unnecessary and aggressive negotiations, with me almost leaving at one point we finally made a deal. The next day my wife went to pick up our new car. It had 351 miles on it when she got it. When I got home from work I drove it and immediately noticed that this wasnt the same handling car I test drove. The car had a lot of annoying road noise, and was rough and jerky. I called the sales person to express my concerns and he looked up the specs of the car. Sure enough it had smaller tires and had a significant downgrade in suspension. He said he wasnt aware of this, acknowledged that I did ask that question before the purchase, that it was his error but he did not intentionally mislead me. I made the number 1 mistake in buying a new car, never trust a car salesman he will either lie to you or he just doesnt know what he is talking about! Bottom line is I now own a car I cannot stand to drive. 2015 Subaru has taken large strides backwards in performance. The only thing Dick Hannah dealership offered me was to take a hit on the car and pay the sticker upgrade to the limited model. Did I admit I was misled but would not share in any financial loss? Then to top it off they forwarded the wrong address to the finance company. Now I owe a late fee on the first payment. Their response to this was that it was Murphys Law and that anything that could go wrong probably would. This is probably the only true statement that they had said. Buy a Subaru from Dick Hannah Subaru in Vancouver and anything that could go wrong will. You Have Been Warned!

AEG

21 de mar. de 2015

Since the first car we bought in 1962, this has been the most pleasant of all buying experiences. Jeremiah Ostrander knows his product and went far beyond what is expected of a salesperson in explaining the details of the vehicles we considered. He was most patient in fielding buyer questions as well. Ryan Parker in internet marketing excelled in on time email communications. All employees we interacted with at the dealership, including those to whom we were not introduced, were most courteous and helpful. The price paid and the quality of our new vehicle has made us extremely happy. Referring friends to this dealership will be my pleasure. We have truly come to Believe in nice!

Julie S.

18 de mar. de 2015

Jeremiah Ostrander and the sales/service teams at Dick Hannah Subaru are the best. Having been treated with respect and honesty, and steered (!) toward the vehicle that really does suit me best, I would confidently recommend others to this dealership. In fact, I already have. Thank you!

crafty558

14 de mar. de 2015

I would purchase another car at this dealership again. Good experience, good customer service and beside a slight wait got a very good deal in the end.

Alyssa

13 de mar. de 2015

We travelled from quite a ways to get to dick Hannah Subaru only because I had read the reviews which were intriguing so thought give them a chance. as I arrived, I was greeted by abdul. it was a very warm welcome to the dealership. he SAT us down and we talked about what I needed to purchase so on and so forth. he immediately located a vehicle for us. we went on a test drive and next thing we were working on the numbers just a few minutes later we made a deal. it was a very pleasant haggle and hassle-free experience at Deaconess subaru. just about an hour or so we were on our way to our house in our new subaru. thank you so very much all of you at Dick Hannah subaru.

kayortman

12 de mar. de 2015

In 2011 I decided to buy a Subaru Outback. I'm so glad because I love the all wheel drive. So recently my son took a job in Albany OR commuting 3 hrs a day. I gave him my first subaru and started shopping for a 2015. Jeremiah helped me through the process efficiently. I thought he was courteous and friendly.Jeremiah even bought his wife a Subaru at the same time! Talk about loving your job. I've work with both Frank and Andrew in the service dept with good results...no problems in 48,000 miles!

Neaner

8 de mar. de 2015

Our Sales Person, Jeremiah was friendly, knowledgeable and explained everything to us in detail. He answered all our questions and even bought us lunch! He has a great sense of humor and so does my husband so it was fun being around the two of them. We love our new Outback and we will be recommending Jeremiah and Dick Hannah Subaru to our relatives and friends!

AEK

1 de mar. de 2015

We had a great experience at this dealership. There was a misunderstanding regarding our temporary plates and the dealership took responsibility and reimbursed us. We also got a great trade in for our truck.

ace23

27 de feb. de 2015

we had been looking for the soup through for quite some time. After reading reviews online we decided to pay a visit to dick hannah subaru in Vancouver. We were amazed at the dealership inventory and selection. Our interest was in a Subaru Forester and we were able to find the color of our choice and the price that was the best in the entire Portland metro area. My overall experience was fantastic.

m.ponce1411

23 de feb. de 2015

I have never purchased a car at a dealership so i was extremely nervous, and they could see it on my face!! They kept ensuring me that they would do their best to help me and they did. I was walked through the entire deal and walked out with a sweet deal!! I can definitely recommend my dealer and the dealership!!

Jill

20 de feb. de 2015

Stephanie did a great job showing and selling me a used car today. She and the entire staff were friendly. I feel I bought a good car at a fair price.

Richard Alvarez

19 de feb. de 2015

This is my second time I buy a car from dick Hannah subaru, and the second time Mike Krewi is my sales man and I don't think I'll ever go anywhere else. Mike Krewi is a great guy and did everything possible to get me the car I wanted and how I wanted it, and gave me the best deal possible. He was there by my side to answer any questioned of mine and to make me feel satisfied with my purchase. I will always be greatful to him.

Ray2011

18 de feb. de 2015

One of the best experiences buying a car.Our Sales Person Jeremiah was very patient and friendly with us. Answered all our questions and went out of their way to get the car and color we wanted.Even after shopping around the Portland area they had the best price for the same car than anywhere else. I would deff. recommend this dealer to a friend

Sharon A

16 de feb. de 2015

As you can see from the rating it turned out to be a great and efficient car buying experience Here is how our situation played out. Saturday afternoon emailed internet sales, got a reply in less than 30 minutes. Called Sunday morning to ask to test drive and was able to pull in and get right into the vehicle quoted. In less than 90 minutes after the test drive, the car was detailed, we completed the paperwork, walked through the vehicle set-ups and were driving home in a new vehicle. No haggling, no pressure to buy extended warranties or accessories. Kudos to the folks from the internet sales, on-site sales, finance, insurance and service for being so efficient. A special call out to Susan for taking great care of us through the process.

AmityS

13 de feb. de 2015

Just bought my new Subaru Crosstrek from these guys and they made it the buying experience fairly painless and mostly pleasurable! Mike Krewi and Long Nguyen were friendly and helped me stay close to my budget. All the staff was very friendly and welcoming and not extremely pushy. This is my 3rd car purchase from Dick Hannah, I will return for my fourth!

Lana

9 de feb. de 2015

I needed a new car and was dreading the car buying experience. I just wanted to test drive the 2015 crosstrek and Jeremaih, my salesman, was so warm and funny I felt at ease and NO PRESSURE. It was an enjoyable afternoon, as it should be. LOVE MY SUBI

Amanda

31 de ene. de 2015

Antonio was helpful,fast and friendly. What I likes most was that he wasn't pushy and he was honest. I would recommend him and this dealership to anyone. It was great working you, 5 stars all around!

Sfaust

31 de ene. de 2015

Bought out 2nd Subaru from Dick Hannah's outfit. i hate buying cars, but it wasn't bad. Our salesperson Peter was very pleasant, but he talked way too fast. Everything was pretty seamless.

QZ

31 de ene. de 2015

My daughter and I were at Subaru dealership for new Subaru. We were a little apprehensive of our car shopping spree for all the hoop la about sales people and car buying in general. I must admit at Subaru we were very comfortable. Our sales person, Abdul, was astute and thorough. We got information needed and then some. We left the dealership with a lot more than just a visit. Although we did not make a purchase we know a lot more about Subaru now than before and as soon as we ready to pull the trigger, we are going to the Hannah Subaru in Vancouver.

alex

6 de ene. de 2015

My girlfriend and I went to browse inventory at dickhannah Subaru. Thinking we may or may not buy a vehicle. Abdu showed us the right cars and next we bought two cars one for myself an other for my girlfriend. Happy to have bought what we we love. Thanks.

Scott

2 de ene. de 2015

Arrived at the car lot, and my wife and I looked around at the various vehicles without being immediately pounced upon by a salesperson. This was the first positive sign this would turn out to be a good experience. Once we had identified some possibilities, we walked in the spacious, clean, and comfortable dealership. Salesperson Mike Krewi greeted us warmly as we entered, and throughout the next couple of hours, was extremely helpful, nice, and professional, but never once pushy. He patiently worked with us and found a vehicle meeting our exact needs, answered all our questions and made sure we were at all times, comfortable. Later, Ali Shaer walked us through the paperwork and was also a pleasure to work with, and we appreciated the time he took to help us. My wife has already found her "next car" there, so we'll be back again in the future. We'll be seeking Mike again when that time comes.

Ann

2 de ene. de 2015

It was a great experience to work with Sarah. She was very straight forward with no pressure and provided correct and detailed information about the different packages the cars have. The only reason I didn't buy from Sarah is because another dealership had the perfect used car for me. If I was buying new I definitely would have bought my car from her. It takes me weeks to find a car and I have a lot of questions. Other salesman would put pressure on me or say you haven't bought a car yet? etc. Highly recommend Sarah Puttonen

Jess

31 de dic. de 2014

My husband and I worked with Savanah, at Dick Hannah Subaru. She spent 7 hours with us as we looked for our new, used car. She was incredibly receptive, informative, and very patient with us. Savanah (and team) broke all stereotypes, and made our purchase as enjoyable as possible. We love our Subaru Outback!

Taylor Smith

31 de dic. de 2014

Bought my used 2008 Subaru from Dick Hannah Subaru less than a week ago. There was someone there to greet me as soon as I entered the store. I was immediately given a great saleswoman, DaNethia (Dee) Long, who was relaxed and pressure free which made the buying experience a good one. After driving my new car off of the lot, a warning light came on so I drove back, and they took care of me. Would definitely recommend Dee, and Dick Hannah Subaru to friends and family.

Jess

31 de dic. de 2014

My husband and I worked with Savanah, at Dick Hannah Subaru. She spent 7 hours with us as we looked for our new, used car. She was incredibly receptive, informative, and very patient with us. Savanah (and team) broke all stereotypes, and made our purchase as enjoyable as possible.We love our Subaru Outback!

AJB

31 de dic. de 2014

I would like to say that my experience at Dick Hannah Subaru was more than amazing. I was able to negotiate the price I wanted with Kamal, Ian Pearce did a wonderful job finding the perfect car for me, Jeremiah did a great job explaining the ends and outs of my new Outback and Ali was very professional with the closing process. At no point and time did I feel pressured to purchase anything I didnt want or didnt need. I have recommended Hannah Subaru to a number of people and they have had the same experience. Thank you for making my car buying experience so great!!!

A. Slater

29 de dic. de 2014

My husband and I bought a Chevy Impala from Da'Nethia Long. She was so nice and supportive from the beginning to the end. Her knowledge of the inventory was great and she was patient with allowing us to test drive as many vehicles as needed. She wanted to make sure we had the right vehicle for our family. I've never had a car buying experience this smooth. I will definitely recommend Dick Hannah Subaru and Da'Nethia to ALL of my friends and family.

jj23

29 de dic. de 2014

After a negative morning shopping for a car my friend called me and asked for some advice. I called Dick Hannah Subaru and the customer service from the moment we talked was undeniable the best I have ever experienced. Antonio P. Listened as I explained my friends situation. They matched the price another dealer offered. They gave her a better interest rate and even though they had to get the car from Corvallis there was no extra charge! There was no haggling, great communication and if it is possible this was the easiest car buying experience I have ever witnessed. Antonio was amazing to work with and I know we will always buy from these guys! Thank you Dick Hannah for setting the bar so high and empowering your employees to deliver such excellent customer service!!!

Me

28 de dic. de 2014

I spent the day at dealerships looking for the car I wanted and finding Dick Hannah Subaru was a relief. The salesman, Antonic Pedroza, was friendly and the process was quick and easy. I dread buying a car and going through the process but I actually left happy and feeling great. They beat the prices of other dealerships by price and interest rate. I will come here for my next car!

Sean

27 de dic. de 2014

Great overall experience. Purposefully came back after shopping around primarily because Huyen Hoang was extremely knowledgeable about Subaru models and various improvements from 2014 to 2015. He was able to answer some questions quickly over the phone and arranged for the exact car I was searching and had it available within a few hours. Very impressed.

Kevin

24 de dic. de 2014

I purchased a 2015 Outback from Ian Pearce. The process was seamless and we were treated well from start to finish. We didn't feel pressured which was the biggest relief. Ian and staff were also extremely patient and great with us, which was huge for us. Long Nguyen was really great.

Meganpeyton

23 de dic. de 2014

My wife and I purchased a 2015 Outback from Huyen Hoang. The process was seamless and we were treated well from start to finish. We didn't feel pressured which was the biggest relief. Huyen and staff were also extremely patient and great with our young kids, as well, which was huge for us. This was our first time buying a new car and it was relieving to have such a positive experience!

screen

22 de dic. de 2014

My sons girl friend bought a car from Ian a couple of weeks ago so, its been a few years since I last bought a car as I hate the whole car buying experience...not now Ian was great, great price, great car great sales guy..I can't wait to buy another Subaru from Ian. the whole dealership made it comfortable and friendly...not predatory like in days past.we all won. not just the sales person... I also viewed the car on and checked internet sales.

Dorrinda

22 de dic. de 2014

Due to some bad weather on the east side (Wenatchee), we stayed an unexpected extra day over the Thanksgiving weekend, so went car shopping since we almost exhausted our search over the mountains. Granted I was pretty particular - the tangerine Crosstrek, but Wenatchee was sold out. Even the one coming a week later was already sold. Because of the low inventory we decided to take advantage of the day over in Vancouver.Right as we drove up there was a single tangerine Crosstrek out on display in front of the dealership. I didn't want to give my hopes up so drove some other vehicles, too. I knew I wanted something smaller than a Outback since I've had a small SUV, Nissan Murano, but wasn't so ready to do a small sedan like the Impreza. With most my homework done I was an instant customer.Huyen Hoang was a no pressure salesman and informative enough, however I'd already test drove in Wenatchee and like I said, done my homework. He was kind and intuitive with repacking the new car and assisting with blue-tooth set-up. I took his down-to-earth demeanor as professional respect, but he also shared personal stories which is always nice when buying a costly purchase. It's nice to feel like you have a person on the other side of the deal.When chatting with the gentleman for signing we were saying how this should be at least a fun task rather than an angry "they're-out-to-get-me" scenario. He agreed. It can be an emotional situation due to attachments: money, time, cars....but knowing what I wanted & being realistic all helped. We had a great time visiting.The trade-in was what it was. I didn't have any records on me and my Murano had body damage, so I wasn't surprised or attached to a big exchange. It helped though! It never hurts to take thousands off the price of a new car.Even thought we don't live in the area, but because I do visit often I do get the bennies of stopping in to top of fluids and have the car washed. Ok, maybe some would say not a deal maker, but it's a kind and generous offer considering many dealers don't offer anything anymore. The only drawback to any deal is that it does take time. We paid with a bank counter check since I don't carry checks and it still took time. Not the dealerships fault; there's licensing, insuring and then the paperwork for titling and all. That doesn't include if you finance which is another time suck.Overall, I'm happy to have spent 1/2 a day purchasing my car, leaving the lot with my new car for a gorgeous drive up the gorge and then north to Wenatchee. It handled great, felt like I was productive and it was fun.

fillobrien

9 de dic. de 2014

I went to Dick Hannah Subaru to buy my first new car, a 2014 Crosstrek. The salesman that I worked with, Jeremiah Ostrander, was extremely professional and enjoyable to work with. He was patient and helpful as I considered my options. Overall, the process was low stress, enjoyable and I left with my perfect car. Thank you Jeremiah.

Jason

8 de dic. de 2014

Jeremiah Ostrander was excellent to work with at Dick Hannah Subaru. We found a great used Outback for the price we were looking for with very minimal negotiating. It was a great buying experience, as Jeremiah was extremely helpful throughout the entire process. We were on the same page throughout the transaction with great communication and expectations set early in the buying process and they met our needs perfectly.

jding183

7 de dic. de 2014

Jeremiah Ostrander was excellent to work with at Dick Hannah Subaru. We found a great used Outback for the price we were looking for with very minimal negotiating. It was a great buying experience, as Jeremiah was extremely helpful throughout the entire process. We were on the same page throughout the transaction with great communication and expectations set early in the buying process and they met our needs perfectly.

terry1hoyt

6 de dic. de 2014

I bought 2015 Forrester The salesman Antonio Pedroza greeted me He was very nice and professional. The dealership was clean and he knew the inventory very well. They did the paperwork and provide options on buying or leasing. Antonio sat down and went thru the owners manual all the controls and programmed my cell phone to the bluetooth . He explained all the features and gave phone numbers to service. Thanks for making buying a car a little easier.

Jeff

5 de dic. de 2014

Well, I had my first new car purchase at Dick Hannah Subaru and it wasn't painful at all. Sarah was the perfect sales person that allowed me to take my time, kick the tires, took two test drives, basically letting me make up my own mind. When I did choose the model, they didn't have it, but after a few calls they located one. Before taking it home they detailed it and Sarah was again patient as I spent an hour checking for any little defects. The experience couldn't have been better. Thx, Sarah

Keri T.

4 de dic. de 2014

We were there to have our 2012 Impreza that we loved serviced and we left with a new Forester. We had no real intention of buying a new car, but left with one. Who knew? We worked with Sarah Puttonen over the course of two days (that part wasn't the best) to get into our new Forester. We really weren't set on buying a new car, but when it became apparent we could trade in our 2012 Impreza and upgrade to a 2014 Forester, we were pretty sold on the idea. In between we drove so many cars, various models and Sarah was so patient with us and so helpful. She is super friendly and like other reviewers have mentioned, not your typical car sales person. Even though it made for a long weekend, Sarah did everything she could to help us get into our new car. I have recommended her to friends since and next time we need a car, I hope we get to work with Sarah again. She was awesome. If you are looking for a new car and a Subaru, I can't recommend Dick Hannah or Sarah enough.

lbvancouver

30 de nov. de 2014

We bought a 2015 Outback with eyesight from Pete. I feel so much safer having a system that helps me on all sides of my car! Pete was very patient with our long methodical process. Thanks Pete!

blahvlag

30 de nov. de 2014

Sarah Puttonen was excellent and easy to work with. Whole process from trade in to purchase was fast,easy and pressure free. Would recommend Sarah and Dick Hannah Subaru!

Rayn

30 de nov. de 2014

I met Peter over a year ago. I decided not to purchase then and he never pushed. When it was time to get a car for my wife it was a no brainer. She loves her XV Crosstek and the service was quick and easy.

bweigand

30 de nov. de 2014

I purchased a 2015 Outback from Dick Hannah Subaru last night and I couldn't be happier. My wife wanted a very particular set of options, so we had to order it. Our salesman, Jeremiah Ostrander, spent hours patiently going through all of the available options/colors and the ordering process with us. When we went to pickup the car yesterday our son, a toddler, had missed his nap and was a holy terror. While Jeremiah went over the vehicle features, showing us how everything worked, our son alternated between running around the showroom screaming (with one of us chasing him) and melting down crying. Everyone was extremely helpful and patient with him. Moh brought him a big orange balloon to help calm him down during a crying spree. Ali, in finance, let him color and played trucks with him while we signed the sales contracts. These guys really take the Dick Hannah slogan "Believe in Nice" seriously.This is our second Subaru from Dick Hannah, and I have a feeling that it won't be our last.

ebrunette2002

30 de nov. de 2014

Antonio was great!! Not pushy!! Felt comfortable!! Got a good price price!! One of the better experience I have had in years buying a car, thanks!!!

Austin2

28 de nov. de 2014

Just bought by second Subaru from Dick Hannah Subaru and both car buying experiences were totally hassle free. I appreciated the great customer service and the ease of purchasing a car through Dick Hannah. I would recommend this dealership without hesitation. Our salesman, Antonio, was especially helpful.

swalther12

23 de nov. de 2014

I was helped by Sue and She was awesome!! Sue and the rest of sales department was great,II purchased a Subaru before, but this time was the best services. I was very satisfied. I would definitely recommend Dick Hannah and Sue Heath Great team!

justine321

22 de nov. de 2014

I had been to other dealerships looking for a Subaru Forester, and left the dealerships because the sales people were too pushy. I ultimately decided to go to Dick Hannah Subaru because I had previously purchased a used car from Dick Hannah and had a great experience. The people working at Dick Hannah are very nice and they do not try to convince you to keep looking at the next level up; I went in knowing the exact model, color, and options I wanted, and Jeremiah Ostrander took me to the exact car I was looking for. He was helpful and down-to-earth, which I greatly appreciated after my experiences at other dealerships. I would definitely recommend Dick Hannah and Jeremiah Ostrander.

Amanda I

21 de nov. de 2014

I purchased my 2008 Subaru Outback at Dick Hannah (brand new) back in 2008 and had a wonderful experience. I returned to Dick Hannah last week after it was totaled in an accident. I wanted another 2008 model and I found one at Dick Hannah no less (they are very hard to find). Mike Krewi was my salesperson and was kind, professional and willing to go over and beyond the call of duty. He answered all of my questions, brought in a delicious meal during the process and was there for me the next day when I had more questions about my purchase. My new car is beautiful!! Thank you Dick Hannah and Mike Krewi. Amanda loyal Dick Hannah customer since 2008

Kyle N

18 de nov. de 2014

My girlfriend and I traded in our 2008 STi for a 2015 Forester last week. I have to thank my friend Erin in the internet department for hooking us up with the VIP discount as well. Dee helped us find the car and with all the paperwork. She was great to work with and made the process easy and fast. I would recommend Dick Hannah to a friend with out a doubt.

B & G

15 de nov. de 2014

We recently purchased our second Subaru from Dick Hannah Vancouver Auto Mall. The experience is always awesome.Everyone so cheerful and professional, taking care of all our needs. Susan Heath, our salesperson, was attentive and so very patient, taking time to show us all the bells and whistle of the new car. A sincere thank you, to all of the staff. We highly recommend Dick Hannah Vancouver.

hernacar

14 de nov. de 2014

I recently purchased a new 2014 Subaru Crosstrek Hybrid and my experience was great. I was trading in a vehicle I had purchased a little over 15 months previous and was still making payments. I was helped by Sue and she was very warm and friendly, most definitely not the pressured vibe I've received from other sales people. Continuously asking if there was anything they can do to make my experience more comfortable. I was not satisfied w/ the initial financial package offered and Sue and the rest of the sales department helped get me a great deal once they negotiated on my behalf. She also showed me all of the bells and whistles of my new car and helped synch up my phone to the car. Overall I was very satisfied w/ the experience.

ndaniyelyan

13 de nov. de 2014

This was the first care I've ever bought at a dealership and I was very skeptical because care salesman don't historically have the best reputation. I was pleasantly surprised at the level of professionalism, honesty, and straight forwardness I experienced at Dick Hannah. I worked with three different people and experienced the same consistency of great serviced from all three! I could immediately tell that the staff was there for my best interest and not their own pocketbook. Not only would I recommend Dick Hannah Subaru to my friends and family, I have every intention of shopping there again! A sincere thank you to all of the staff, particularly Huyen and Ammar and Rob who went out of their way to meet my needs!

KF

1 de nov. de 2014

Sarah and she was fantastic to work with. She was very patient with us and went above and beyond to make sure we found the perfect car for us. Instead of feeling pressured, I felt that Sarah cared.

Belle

31 de oct. de 2014

I am really happy with my Ford Focus. Dee was great. She helped me find a nice car that with lower payments that I can afford.

Funky2

31 de oct. de 2014

Worked with Pete after a bad experience elsewhere. Best car buying experience I've ever had! Was very courteous and attentive. Never pushy and very polite.

jpm

27 de oct. de 2014

I started the process on line and fixed the price before going to the dealership which made the buying prcess there much less painful. No additional pressure to change the price once we were there. Just a matter of paperwork and we appreciated that,

mmohan

27 de oct. de 2014

Had a wonderful experience with Dick Hannah Subaru. I would recommend the team to anyone in the Northwest, cannot beat the price or the service.

Dani

18 de oct. de 2014

I worked with Jesse on trading in my Jeep Wrangler for a Subaru Outback and it was a great experience. This was his first sale and he did great. I think they were a little happy to see me leave though by the time I was through haggling with them.

Carol J.

18 de oct. de 2014

I stopped at Dick Hannah Subaru in Vancouver, WA earlier this week to get an idea of price and availability for the 2015 Subaru Limited. I happened upon Sales Associate Sara Puttonen who walked me through all my choices and then provided me with a cost of the car. I had done my homework and knew what I wanted to pay. Sara then introduced me to her Sales Manager, Curtis. To my surprise he said he would meet whatever price we got. Yesterday I texted Sara the price information I received from three different Subaru dealers. Today, my husband and I went to Dick Hannah to buy the car. Everyone was great from Sara to Curtis to the Finance Manager. Curtis kept his word on pricing and we left with our new car. An easy and good experience! If you're looking for a nice, young sales associate who deals with you openly and respectfully ... Call Sara. She and Curtice were a good team!

HeartshineFilly

4 de oct. de 2014

I was really worried about getting a new vehicle after an accident had totalled my old car. I really loved subarus, but going to dealerships can sometimes stress me out because of how forward sales reps can be. Sue made me feel relaxed and was more than willing to give me the day or two I needed to think about purchasing my new car. We ended up getting me into the car I wanted, and the entire process went extremely smoothly. Susan and Ali were wonderful to work with, and made the process of leasing a new car extremely simple and as stress free as buying a car can be.

Amy

3 de oct. de 2014

Such a great experience working with Mike. I just purchased a brand new Subaru Crosstrek and hw was excellent. So calm and friendly and far from pushy. I came in to look at the car just before closing and ended up loving the car. The guys stayed until 1030pm to complete my sale because I fell in love with the car. I would highly recommend a purchase from Dick Hannah Subaru!

Dave M

30 de sep. de 2014

We were looking for a used car for our son and found Brian to be very informative about the different makes and models that were on our list; not pushy at all and generally fun to work with. Even though he sells new Subaru's he knew quite a bit about the Honda Accord we were most interested in; we would recommend his style and the large inventory at the Dick Hannah Auto Mall to our friends and relatives! A great experience!

Roger and Sue

30 de sep. de 2014

Buying a car has always been a little intimidating for us. This experience has been very, very positive. Mostly because of our sales rep Matt. We strung things out for quite a while but he hung in there and held out hand thru all the ups and downs. Each day it seems we find some cool new feature on our Outback, it is truly a "smart" car and we are loving driving it.

LuvForester

29 de sep. de 2014

My sales person Dee was very personable and understanding. She took her time explaining the entire process to me which is very important as a first time buyer. She even helped explain how credit works and how I can help build it. She took a very caring approach! Thanks Dee!

chefjonesy

28 de sep. de 2014

Just bought a used 07 Toyota from Dick Hannah Subaru. I got the car I wanted, with only a list of things that I wanted/needed in a car to help out my salesperson. Sue Heath was very patient with my indecision and I left the first night telling her that I needed to look other places and not just buy the first car I saw. Sue drove to Longview to bring down a car I wanted to see the next day and that is the one I bought! They were helpful and the process was smoother and faster than I expected it to be.

Lovemynewcar

27 de sep. de 2014

I bought a car and had a great experience. I highly recommend Mike Krewi. Mike was helpful and kind and made me feel very comfortable and excited about my purchase. I am an oregon resident and after a terrible experience at Lithia in oregon City I decided to try out Dick Hannah. So glad I did

Dean

27 de sep. de 2014

Had the subaru outback that we were looking for at a fair price. Found a 08 in good condition with low miles. Brian Ramsdell,our sales person, was very helpful. Even came in on his day off to complete our sale.

Robert and Dawn

26 de sep. de 2014

We went to Dick Hannah Subaru just to look at the different cars options. We were introduced to Brian Ramsdell who was extremely informative and knows the cars well. He answered all of our questions, explained the car options extremely well and joined us for a test drive. We decided Subaru Legacy Limited was the car for us. We returned the next day to pick up our new car. Brian was outside waiting with our new car when we arrived. He explained all the car options once again, showed us the functions and answered any of our remaining questions. It was a very nice car buying experience and we are happy to have met Brian to help make it so great!

subyfan

24 de sep. de 2014

I came to Dick Hannah Subaru looking for a used Subaru and the help I got from Mike was great! He helped find vehicles that were the make and price range I needed to stay within. This was a great relief as I came to the dealership with the typical stereotype of car salesmen (pushy & rude) in the back of my head. The buying process was smooth as well. Thanks again Mike for your great customer service!!

Larry O

24 de sep. de 2014

My wife and I were looking for a Subaru Outback. We chose Dick Hannah Subaru in Vancouver, WA and have been extremely pleased since our decision to do so. We walked out with the vehicle we wanted, the exact color and features, and the right payment. Our salesman, Jeremiah, was great at every step of the process. We were upside down on a vehicle that we traded and still came out in the positive. I can't thank the sales, management and finance staff enough for their time and efforts. What a great experience. I recommend a new vehicle purchase there to anyone who is in the market!

Andrew & Nicole

23 de sep. de 2014

My wife and I purchased a 2015 Subaru Forester from Dick Hannah Subaru last week. We got a fantastic deal that blew other dealerships out of the water. I can attribute them getting our business to that fact, as well as both Ather and Gabby being quick to respond to any and all questions we had. We are especially grateful to Ather for his willingness to stay late the night we purchased our vehicle (we didn't arrive to the dealership until a few minutes after 8:00) while still being the same cheerful dude we met the day of the test drive (Saturday). I imagine he had a long day and probably wanted to get out of work at a reasonable time, but never did he show this - and was, in fact, literally running from place to place getting the job done. GREAT GUY! I'd also like to single out Ali for staying late and helping us get the best possible financing deal, it really was the most stress free car buying experience we've ever encountered and we will without a doubt be recommending your dealership to our friends and family. Eric - the on-site All-State agent - was super friendly and helpful in getting us a really great quote which allowed us to switch our insurance over to All-State. Thank you for helping to make our experience stress free and - more importantly - economical. This is what car buying should look and feel like!

larryfoday

23 de sep. de 2014

My wife and I were looking for a Subaru Outback. We chose Dick Hannah Subaru in Vancouver, WA and have been extremely pleased since our decision to do so. We walked out with the vehicle we wanted, the exact color and features, and the right payment. Our salesman, Jeremiah, was great at every step of the process. We were upside down on a vehicle that we traded and still came out in the positive. I can't thank the sales, management and finance staff enough for their time and efforts. What a great experience. I recommend a new vehicle purchase there to anyone who is in the market!

lanngross

22 de sep. de 2014

I had a great experience with Dick Hannah Subaru! The employees were efficient and very friendly. Our salesman, Huyen, followed through on everything he said he would do which made the process quick and painless. Would definitely recommend this dealership, I will be back in the future!

bkedgerton

17 de sep. de 2014

We were treated with respect, not only for us personally but for our time and "energy," as we were at the dealership until evening. Curtis was very friendly to us - exerting no pressure. We believe he is very confident and talented; in terms of outside appearances to customers, he was very approachable. He treated his team with respect, which is something I, as a customer, always want to observe. Jeremiah was also very respectful, thorough, approachable and always offering to help us with our comfortability. We so appreciated Jeremiah; we enjoyed getting to know him.We would absolutely recommend Hannah Subaru and Jeremiah and have already sung your praises to all who will listen.Thank you for such fine customer service and for our wonderful new Subaru! Bruce and Karen Edgerton

Stephanie

16 de sep. de 2014

I went in unsure which vehicle I wanted, and my sales woman Dee Long was extremely helpful in pairing me with fitting matches to my wants, needs and style. She recommended I look at and test drive the Crosstrek which wasn't originally even on my radar, and I instantly fell in love with it! She answered all of my questions quickly with precise knowledge. I found her to be helpful, friendly, down to earth and genuine. I went in with pre approved financing, but the Dick Hannah team worked to beat the financing I came in with (and they did). They worked hard to keep my payment on my terms, too. I was impressed with the entires process from shopping, test driving and financing, and walked out within a few hours with my new car. They have been very good at keeping in touch with me since my purchase, making sure I understand the Loyalty Rewards Program and all the perks I'm entitled to, and that all is going well or if I have any questions. I would buys next car from Dick Hannah Subaru, and I recommend Dee Long!

Kelsey K

15 de sep. de 2014

My experience at Dick Hannah Subaru was flawless from start to finish. I was having my car (which I purchased at Dick Hannah Honda- also a great experience) serviced at the Honda dealership and went on a walk down to the Subaru lot to browse since I have been drooling over Foresters since I had my baby. I first met Sarah P., an extremely honest, friendly sales person. She had seen me peeking into a used Forester and offered to go on a test drive with me. Not planning on buying a new car (which I told her up front to make sure she was going to be okay with knowing that time with me was likely a waste of time) I agreed to test drive it since I had never been in a Subaru before. After the test drive, during which Sarah and I just chatted like old friends (a nice change from usual sales people), I was in love with the car. Sarah told me about how easy it was to find out if I was pre-approved for a new loan and how trade-ins were also very easy and soon enough we met up with Jeremiah Ostrander (another sales person) and we got started. I chatted with them about my concerns about bigger payments, and they were totally understanding about my budget and needs and were totally honest with me through the entire process. While sitting around their family style round table, we talked like friends, showed each other pictures of our children, shared stories of our families. Not once did I feel pressured to buy the car, I felt like if I had to say no and walk away, they would understand and not try to hunt me down to show me a different car. It was honestly unlike anything you would ever imagine a car buying experience to be like! After all of the paperwork and pre-approval was sorted out, I met with one of their financial managers, Lucas W.. He was yet another exceptional experience. He seriously went above and beyond for us until he finally found a bank that could approve our loan on terms that were better than we expected. He understood what we needed and didn't give up until he found something perfect, which I really appreciated. I really couldn't ask for a better experience, and I will never go to any other dealership. I highly recommend Dick Hannah Subaru to anyone who is thinking about buying a new or used car, and I would send you straight to Sarah or Jeremiah. They aren't going to sell you a hunk of junk, that is for sure, and they are so nice during the whole process. A+ Dick Hannah, please don't ever change!

Dave & Cindy Dennis

14 de sep. de 2014

We had a great experience with Mike Krewi at Dick Hanna Subaru Of Vancouver, we purchased a 2013 Chevy Cruze with Mikes help what a very professional Salesman from start to finish no pressure just all great help running to other Dick Hanna car lots so we can find the car we wanted! Bravo Mike! Big thanks from the Dennis Family Vancouver,Washington! We will Return in the futue for more Vehicles with this kind of service Dick Hanna has Been a Great Experience all 5 cars over the years we have purchased from them!

kelseykline

14 de sep. de 2014

My experience at Dick Hannah Subaru was flawless from start to finish. I was having my car (which I purchased at Dick Hannah Honda- also a great experience) serviced at the Honda dealership and went on a walk down to the Subaru lot to browse since I have been drooling over Foresters since I had my baby. I first met Sarah P., an extremely honest, friendly sales person. She had seen me peeking into a used Forester and offered to go on a test drive with me. Not planning on buying a new car (which I told her up front to make sure she was going to be okay with knowing that time with me was likely a waste of time) I agreed to test drive it since I had never been in a Subaru before. After the test drive, during which Sarah and I just chatted like old friends (a nice change from usual sales people), I was in love with the car. Sarah told me about how easy it was to find out if I was pre-approved for a new loan and how trade-ins were also very easy and soon enough we met up with Jeremiah Ostrander (another sales person) and we got started. I chatted with them about my concerns about bigger payments, and they were totally understanding about my budget and needs and were totally honest with me through the entire process. While sitting around their family style round table, we talked like friends, showed each other pictures of our children, shared stories of our families. Not once did I feel pressured to buy the car, I felt like if I had to say no and walk away, they would understand and not try to hunt me down to show me a different car. It was honestly unlike anything you would ever imagine a car buying experience to be like! After all of the paperwork and pre-approval was sorted out, I met with one of their financial managers, Lucas W.. He was yet another exceptional experience. He seriously went above and beyond for us until he finally found a bank that could approve our loan on terms that were better than we expected. He understood what we needed and didn't give up until he found something perfect, which I really appreciated.I really couldn't ask for a better experience, and I will never go to any other dealership. I highly recommend Dick Hannah Subaru to anyone who is thinking about buying a new or used car, and I would send you straight to Sarah or Jeremiah. They aren't going to sell you a hunk of junk, that is for sure, and they are so nice during the whole process. A+ Dick Hannah, please don't ever change!

john.anderson

10 de sep. de 2014

This visit was for routine maintenance. I had an appointment for 7am and then went over to the Dick Hannah Cafe and had breakfast. When I was done eating I went back to the Subaru store and in just a few minutes they came to get because my vehicle was ready.This happens time after time after time and if it is more than a regular service I get taken to work and picked up when it's ready.The service department at the Subaru store is immaculate. and yes by the this vehicle is a Chevrolet bought used from Dick Hannah. We also have an Outback

Jeanette & Pete

8 de sep. de 2014

We were greeted on a VERY HOT day by Brian Ramsdell, who was standing outside in the lot with a straw hat on his head. He was pleasant and listened to what we said. He directed us to 4 possibilities and prepared to take us for drives in each of them. He related to us very well. He was extremely knowledgeable and took a lot of his time to see that we were accommodated. We ended up purchasing a used Certified used Subaru and are very pleased with our experience. Brian met our time frame, since we were from out of state and needed to purchase the car right away. It took us a little longer to purchase the car than we expected, but the delays were in the paperwork and negotiation. Yes, there was negotiation on the price and it was fruitful. We would return to Dick Hannah and look for Brian if we need to buy another car. Thanks, Brian and thanks to Dick Hannah Subaru!!

hoopinjem

4 de sep. de 2014

Dick Hannah Subaru made car buying easier and a lot less stressful. Sue was awesome! We car shop a lot so we have ran across our far share of car sales people. Sue was very knowledgeable, pleasant to deal with, easy going, and was a huge positive with the entire process. I would highly recommend her and plan on using her again when we purchase our next Subaru.

Fabiahe

30 de ago. de 2014

I bought a new forester from Susan Heath at dick Hannah Subaru. She was very patient and sweet to work with. There was no pressure to buy right away. She showed me all the vehicles I asked to see. After thinking about it over night I went back the next day and bought my car from Sue. She took the time to explain all the new options my car has along with helping me set up my Bluetooth. Sue made my overall experience a pleasure. I would recommend anyone looking for a car to work with Sue.

sokinaka

26 de ago. de 2014

Just purchased a 2014 Honda CRV and after one week a piece if gravel hit my wind shield on the freeway which caused a star. I contacted the Honda dealership and was advised to take the vehicle to the Subaru dealership without an appointment. When I arrived, I was greeted by John who asked if I had an appointment. I told him about my predicament and he said he would see if they could help. Within 30 minutes, the wind shield was repaired for a cost of $30.00.John could have easily advised me that they repairs were on an appointment basis only. He went way beyond the call to get it done. Dick Hannah has the best customer service division compared to any dealership I have encountered in the past 40+ years.

Emily ornelas

25 de ago. de 2014

My husband and I just bought a 2014 crosstreck . Jeremiah helped us and was very friendly and not pushy at all. It was a fast pleasent experience. We weren't there for hours like most places. If you want easy and pleasent service go to Jeremiah. We LOVE our crosstreck ! Also he worked with us at the payment we wanted. Subaru in Portland tried to get us to pay 9,000 more down! So glad we went to the Vancouver dick Hannah Subaru .

Bob Greenwald

25 de ago. de 2014

Dick Hanna Subaru's salesman Jeremiah made the process of purchasing our Outback easy because of his knowledge of the vehicle and his personable manner.

Emilyornelas

25 de ago. de 2014

My husband and I just bought a 2014 crosstreck . Jeremiah helped us and was very friendly and not pushy at all. It was a fast pleasent experience. We weren't there for hours like most places. If you want easy and pleasent service go to Jeremiah. We LOVE our crosstreck !Also he worked with us at the payment we wanted. Subaru in Portland tried to get us to pay 9,000 more down! So glad we went to the Vancouver dick Hannah Subaru .

Lindsey

24 de ago. de 2014

Aladdin helped me purchase my first car on my own, a 2011 Honda Civic Hybrid. He was very helpful, knowledgeable and just awesome in general. I didn't feel pressured at all and he worked with me to make sure that I left with the car that I wanted. Everyone who I interacted with at the dealership was great. They all did a fantastic job.

Michelle

21 de ago. de 2014

I was looking for a Forester or Outback -- with a manual transmission. Yes, some of us do prefer stick shifts!!! Brian Ramsdell knew those didn't come through too often -- so he was excited to let me know that a "purple squirrel" -- a near-perfect candidate with a very rare combination of what I was looking for -- had showed up on the lot. I came, I saw, I test-drove, and I bought. Brian is very knowledgeable about the different years of the Subarus. He even helped me get the thing home. Though I hadn't been expecting to buy that evening, the whole process went very smoothly, and I know I'll enjoy many happy road trips in my practically-new car.

Bryan R

15 de ago. de 2014

Went to Dick Hannah to look at a used car that I was almost positive I was going to buy regardless. But if I had any doubts on the quality of the car Brian Ramsdell was there to prove them wrong. Brian is very knowledgeable and takes you for a great test drive. Everybody at Dick Hannah was so helpful and made driving off the lot in my new (to me) impereza sti that much better. Will definitely return on any of my future subaru purchases.

Love My Subaru

13 de ago. de 2014

To be honest I thought I would never buy a vehicle from Dick Hannah, but I am so glad that I did. I so love my Subaru Forester. I went in there not real sure of what I wanted or if I was going to pick anything out. Went in on a Friday night, spent about 3 hours between test driving & going over pricing & paper work. I was still indecisive, so I told them that I had to think about it & maybe would contact them the next day. Ather Munson was my sales man, just have to say he is probably the best salesman that I have met. He wasn't pushy, he tried getting me the best deal possible & when I left he didn't act like I just wasted his time, which I probably did. I went back in on Sunday, Ather got me in with Long Nyugen (Finance), signed the paper work & drove home in my new 2015 Subaru Forester. I have now had it for a month & I love, love, love it. I traded my Nissan Versa in for this. If you plan on getting a Subaru which I highly recommend it, best place would be Dick Hannah, great prices & friendly staff.

Bruce from Portland

11 de ago. de 2014

I got my best response on my internet inquiries from Dick Hannah Subaru. I was treated well and was able to get the car I was looking for in the budget range I had. I have purchased there before and I will try Dick Hannah first when I get my next car.

Mckaydesigns

11 de ago. de 2014

Dick Hannah Subaru did the best job of responding to my internet inquiries. I had purchased there before and will check with them first on my next purchase

ntrosper

2 de ago. de 2014

I knew I wanted to get a 2014 Outback. I went to a dealership closer to home and tried working with them. After having a "not so positive" experience with them, it deflated my car buying decision. I picked myself back up later that day and decided to go see what else was out there. I got my first car at Dick Hannah 14 years ago and remember it going well. So I went there to see what would happen this time. They were very friendly and even showed me some of the options on the outbacks I didn't know about and wasn't told about at the last dealership. Needless to say I left with a new car that day and was happy and confident I got the best deal. I will be going back to Dick Hannah for my next car experience.

Sunny L

1 de ago. de 2014

Dee was great to work with! She understood what I was looking for. I got a great price too. It was a great overall experience. Dee quickly responds to my calls and emails too. Thanks Dee

Maddie

1 de ago. de 2014

I was helped by Brian and he was great. He knew everything I asked about. He was extremely helpful and i recommend going to see him if your searching for a new car.

Randy & Leueen Haviland

31 de jul. de 2014

Buying our new 2015 Subaru was a pleasure at Dick Hannah Subaru. Everyone who helped us was friendly and courteous. We especially want to thank Ather Munson who was our salesman. He treated us like special quests. He was very knowledgeable, courteous, friendly, and had a good sense of humor. We highly recommend Dick Hannah Subaru. Thank you to Ather for all the wonderful service.

Marissa Ferraro

31 de jul. de 2014

I loved going to Dick Hannah Subaru! I recently bought a 2015 Subaru Legacy from this establishment and found the customer service to be exceptional! They took the extra time to explain everything in detail and make sure I was completely satisfied with my purchase! Thanks Jeremiah

Kate N.

31 de jul. de 2014

After being through many car dealerships, we knew exactly what we were looking. We were very particular with what we want in terms of what car and at what price range that we were OK with. We worked with a sale associate, Brian Ramsdell. He was very accommodating, professional, and very helpful with the whole buying process. We are very happy with his service. We were there for 6 hours. The longest part was the negotiating. It is one of those scenarios where you know that would take some time. I can't say that it was easy, but in the end, we got what we wanted. Brian went over the car very thoroughly after the car was delivered. I would recommend buying a car here. They are competitive with the prices especially if you know what you want and have done your homework. Overall, we are happy with the service.

Marissa Ferrarp

31 de jul. de 2014

I loved going to Dick Hannah Subaru! I recently bought a 2015 Subaru Legacy from this establishment and found the customer service to be exceptional! They took the extra time to explain everything in detail and make sure I was completely satisfied with my purchase! Thanks Jeremiah

Mustang72

30 de jul. de 2014

My wife and I worked with Jeremiah to purchase our Forester. He did an outstanding job! He was very knowledgeable and we never felt pressured. We originally had planned to purchase a Forester Limited but Dick Hannah Subaru had just received a shipment of Subaru's which included a Forester Touring model (which we REALLY wanted) in the color and equipped the way we wanted. Their price was also the best by far. It was our lucky day!Everyone we worked with at Dick Hannah was great and a pleasure to work with. Oh yea, they even bought us lunch!

SteveM

28 de jul. de 2014

I met Jeremiah at the front door. He was smiling and helpful. He suggested different models of the vehicle I wanted, and we did a test drive in each. We then went in to work out financing, and this turned out to be a painless process. With all their help, we found the correct price and payments. At no time was there the usual pressure to get the sale completed. We were not handed off to several people, as with other dealerships. As a final note, when I went out to my trade-in car, I found that Jeremiah had cleaned it out and "bagged" it" for us. Just another nice touch.

Steve Marvin

28 de jul. de 2014

Jeremiah met me at the front door with a smile, and that never changed throughout the transaction. He was very knowlegeable about the different types of vehicles. He listed pros and cons of each as it pertained to us. He helped us make the perfect choice of a 2015 Forester. All the staff were more than helpful, from cold water bottles on!! The financing of the car was painless, with lots of options made available, so we were comfortable with the final deal. When I went out to my old vehicle, I found the Jeremiah had completely cleaned out my car and neatly bagged everything. He even placed certain items in the side pockets that matched the old car. I am very happy with my time at Dick Hannah's. We had purchased a Jeep about 8 yrs ago from them, with the same friendly service!!

Jace Caffey

26 de jul. de 2014

I bought a 2005 Ford Mustang from Dick Hannah Subaru and just the overall service was amazing. I didnt have to wait forever for help and I was in and out really fast as opposed to other dealerships.

Ktkkkirby

25 de jul. de 2014

We just purchased our 2014 Outback from Dick Hannah Subaru. Sue Heath worked with us throughout our purchase. The costumer service was outstanding. Sue was very helpful and knowledgeable about Subaru's. She has also been available for questions that we have had regarding the navigation system since the day of purchase. We appreciate the exception service we have received. Thanks Sue. We are loving our Outback. Best car ever!

Ryan C.

24 de jul. de 2014

My wife and I purchased a 2014 Subaru Outback from Mike Krewi on July 12, 2014 and had a great experience with salesman Mike Krewi and an overall good experience with Dick Hanna. Mike is a friendly person and it felt like he worked his best to provide the best deal possible for us and for Dick Hanna Subaru. After we finalized the purchase of the Outback, Mike took extra time to walk us through the set up of various features of the car and made sure all of our questions were answered in fully before we left the lot. We had to work a little bit to get the number we wanted on the vehicle but felt like Mike was a great advocate for us with his finance people. If you are planning on headed over to Dick Hanna Subaru and want a to work with a salesperson who you feel is looking out for you then I would recommend asking for Mike Krewi.

krowek

24 de jul. de 2014

I just purchased a 2015 Forester from Dick Hannah Subaru and I had a very smooth and fast transaction. Susan Heath was my sales person she was very patient and never pressured me once. They were very quick in finding me the exact car that I wanted, and had it delivered to the deal-ship in one day. Everyone that helped me was outstanding...this was my second purchase from Dick Hannah.

rhchpcjn22

19 de jul. de 2014

Dick Hannah Subaru provided a very good experience, which can often be stressful and frustrating. This experience started, and ended with a great salesman, Jeremiah. The financial and insurance team were fair and helpful, the manager was honest and direct, and we drove away happy!

Richard Foster

10 de jul. de 2014

From the moment I walked onto the lot to the time I drove away with my certified used Subaru Impreza, Peter Maher the Sales representative treated me like a long time friend. He was polite, kind, considerate and knowledgeable. He was NOT aggressive or pushy and made me feel a sense of trust. He is a real people person first class. Everyone involved in the sale of the car made sure that I felt at home and was comfortable. I would recommend this dealership and Peter Maher to anyone. The Subaru I bought is first class! love it! Thanks Peter!

stacie.olson.182

10 de jul. de 2014

We knew exactly what we wanted and their sales people delivered. Overall Dick Hannah had the best prices and selections by far. The Sales person helping us was so nice (Susan Heath). We stopped in pretty late and hadn't eaten dinner yet and she even offered to go get us food while we were waiting to sign the finance papers. Our buying experience was great thanks to all of the staff at Dick Hannah Subaru.

R.Brooks

1 de jul. de 2014

Thanks to Huyen Hoang we bought a second Subaru. Huyen is patient and very knowledgeable.

Anna S

1 de jul. de 2014

Originally not having a clue what I was looking for but drawn to Subaru, I visited many dealerships and encountered several service styles. After knowing for certain I wanted a Subaru and then meeting Pete at Dick Hannah Subaru I kept coming back. I was buying my first car and I wanted it to be PERFECT. My 2015 Forester is perfect but the great experience, over the top service and personable staff makes it even better and I am happy I didn't buy anywhere else. HUGE thanks to Pete for all his help, answering EVERY questions and putting up with me!!

Dana G

1 de jul. de 2014

Bought my crosstrek at Dick hannah Subaru, I must say the experience was not bad at all. Abdul helped me through the process. From the time I walked into the dealership till the time I drove off in my new Crosstrek, everything was good. I am giving it a 4 stars ratings.

BrooksRS

1 de jul. de 2014

Huyen Hoang is the reason we purchased our second Subaru. He is patient, professional and friendly. The service department worked very quickly to add accessories I ordered, and correct a minor problem with one of my seats. Everyone seems very knowledgeable and willing to assist in any way.

anonymous

30 de jun. de 2014

The car that we came in to test drive is not being made by the manufacturer. Brian Ramsdell did a fantastic job of showing us all of the options of vehicles that would fit our needs. There was little pressure to buy and to buy used. We had a good experience!

Steven Bremer

27 de jun. de 2014

My wife and I were getting our regular oil change on our 2005 Outback and while we were waiting we was looking at the 2014 Outback, my wife fell in love. Didn't mean to purchase a new one but Ather Munson approached us and told us how easy it would be to upgrade. Kenny the manager bent over backwards to make it happen. Thank you to the everyone at Hannah Subaru for showing us how easy it is to get an oil change (lol).

Daniel

27 de jun. de 2014

Great experience with Mike Krewi and crew. Asked him to give me trade in value for my forester, He gave a great price and a really good price for the 2014 outback. They ran through all the paperwork I was in and out of there in two ours. Thanks for make the buying experience quick and easy.

Boobyh

17 de jun. de 2014

My experience was fast and very pleasant ! Heather was very helpful and knowledgable and great to work with along with all the staff ! I will deffently recommend dick Hannah !!!Bobby

Sherri and Jerry

16 de jun. de 2014

Sue Heath helped us purchase our 2014 Subaru Outback on June 8, 2014. She was extremely helpful and efficient. In addition to her knowledge about the vehicle, she was very friendly and took the time to explain all the features of the car to us. We would definitely recommend Sue Heath and the Dick Hannah car dealership based upon the positive experience we had.

JA

16 de jun. de 2014

Bought my new car from Dick Hannah and it was a good experience. Huyen was nice and very helpful answering all questions. All around a good experience.

Vickie H

13 de jun. de 2014

I recently bought a new 2014 Outback. The two sales people that helped me were Dee and Peter. They were patient with me as I took my time over the course of a couple days to decide on the perfect vehicle. Their "no pressure" style was what brought me back to make my purchase. When I was ready to make the deal, I was amazed at how smoothly the process went from walking in the door to driving my new car home. I am very satisfied with the experience and my car and will go back to this dealership when the need for a new car comes around which is, hopefully, far far into the future.

MarkK

10 de jun. de 2014

I recently purchased a 2014 Subaru Crosstrek from Dick Hannah Subaru (7407 NE Vancouver Plaza Dr., Vancouver, WA 360-314-0504). Throughout the process by Sales Representative Jeremiah Ostrander. This was the first Subaru I have ever purchased and the first car I have purchased from the Dick Hannah dealership. The experience, service and value was outstanding. Although, I have bought a few cars, some used, some new, I have to say this car purchasing experience was hands down the best. Jeremiah was knowledgeable, straight forward, efficient, funny, and worked diligently to get me the car that I wanted. I started by calling the dealership to inquire about test driving a car. I spoke with Jeremiah on the phone and we arranged for a time for us to meet. When I showed up he was there, (didnt hand me off to someone else) with the car prepped and ready for a test drive. I was on my lunch break and he was respectful of my limited time. He was patient, clear, and quite nice when explaining the car. I wasnt that familiar with Subaru and I had a few questions about things like living in Oregon-buying a car in Washington- Sales Tax. He addressed all of my questions. My wife and son also were with me during the car buying experience. He was kind and professional, and nice to them. My wife says that he was the best sales professional! She said it was Super easy and in no way Creepy like some of the other dealerships we have been to. After the test drive, I identified the car I wanted with all the specs and Jeremiah got it ordered. He did not try and sell my on something that they had there. What was super impressive was that he really listened and help me get what I wanted. While I waited for it to arrive he was in communication with me. My car arrived 2 weeks later (About three weeks before schedule) and I went back to get it. Jeremiah and I worked out a great price for the car and he was able to easily beat the financing from the banks I had been preapproved from. He walked me through the details of the car, toured me/connected me with the service department and offered up some insurance assistance from an Allstate rep located in the building that I declined. I drove home in the exact car I wanted, for less then I wanted to pay for it. The car buying experience was fast, trustworthy, and respectful. I cant really say enough about how great an experience buying the car from there was. I highly recommend it to my friends , family, and anyone looking to purchase a car. Ask for Jeremiah Ostrander he is the best! All in all, it was the best experience I have ever had purchasing a car, taking much less time than I expected from start to finish, and I was treated great throughout the whole time!

Aileen T.

10 de jun. de 2014

"Believe in Nice!", true to the letter! Everyone at Dick Hannah Subaru was amazing!! It was so good to know that there is a dealership out there that is on YOUR side and will fight the lenders to get you into your next vehicle. Thank you everyone for the wonderful car buying experience! Will definitely recommend Dick Hannah Dealerships to all. KUDOS GUYS!! Aileen T. Beaverton, OR 2014 Subaru XV Crosstrek Limited :)

kajitani

10 de jun. de 2014

I recently purchased a 2014 Subaru Crosstrek from Dick Hannah Subaru (7407 NE Vancouver Plaza Dr., Vancouver, WA 360-314-0504). Throughout the process I was helped by Sales Representative Jeremiah Ostrander. This was the first Subaru I have ever purchased and the first car I have purchased from the Dick Hannah dealership. The experience, service and value was outstanding. Although, I have bought a few cars, some used, some new, I have to say this car purchasing experience was hands down the best. Jeremiah was knowledgeable, straight forward, efficient, funny, and worked diligently to get me the car that I wanted.I started by calling the dealership to inquire about test driving a car. I spoke with Jeremiah on the phone and we arranged for a time for us to meet. When I showed up he was there, (didnt hand me off to someone else) with the car prepped and ready for a test drive. I was on my lunch break and he was respectful of my limited time. He was patient, clear, and quite nice when explaining the car. I wasnt that familiar with Subaru and I had a few questions about things like living in Oregon-buying a car in Washington- Sales Tax. He addressed all of my questions. My wife and son also were with me during the car buying experience. He was kind and professional, and nice to them. My wife says that he was the best sales professional! She said it was Super easy and in no way Creepy like some of the other dealerships we have been to.After the test drive, I identified the car I wanted with all the specs and Jeremiah got it ordered. He did not try and sell my on something that they had there. What was super impressive was that he really listened and help me get what I wanted. While I waited for it to arrive he was in communication with me. My car arrived 2 weeks later (About three weeks before schedule) and I went back to get it. Jeremiah and I worked out a great price for the car and he was able to easily beat the financing from the banks I had been preapproved from. He walked me through the details of the car, toured me/connected me with the service department and offered up some insurance assistance from an Allstate rep located in the building that I declined. I drove home in the exact car I wanted, for less then I wanted to pay for it. The car buying experience was fast, trustworthy, and respectful. I cant really say enough about how great an experience buying the car from there was. I highly recommend it to my friends , family, and anyone looking to purchase a car. Ask for Jeremiah Ostrander he is the best! All in all, it was the best experience I have ever had purchasing a car, taking much less time than I expected from start to finish, and I was treated great throughout the whole time!

aileenteruya

10 de jun. de 2014

Everyone at Dick Hannah Subaru was amazing!! It was so good to know that there is a dealership out there that is on YOUR side and will fight the lenders to get you into your next vehicle. Thank you everyone for the wonderful car buying experience! Will definitely recommend Dick Hannah Dealerships to all. KUDOS GUYS!!Aileen T.Beaverton, OR2014 Subaru XV Crosstrek Limited:)

D.L.

9 de jun. de 2014

Bought two vehicles from Dee on Memorial Day, with Curtis providing assistance. Great experience all around. Thanks Dick Hannah!

ekcrvvtec

9 de jun. de 2014

My wife and I went in to look for a new and affordable car and there were many options to choose from. Abdul and the staff was very helpful and patient in answering all of our questions and concerns. There was very low pressure and we were given time to make our choice. We test drove both the 2014 Legacy and Impreza and ended up getting a 2014 Subaru Impreza HB Sport. After the deal was done, we were given a tour of where the service department was. Abdul also took us to our new car and went into detail of how everything worked on the car, he even setup my phone to the blue tooth. We also had a trade in and Abdul drove home with me and took the car back to the dealership which was about a 40 mile trip from Washington to Oregon. I would definitely come back to by another car here and would recommend this place to my friends and family. Great service, Great People!

cocodje

7 de jun. de 2014

Driving home on a hot Friday afternoon in rush hour traffic, my 1997 Subaru Legacy Outback began making a chirping sound and my air conditioner wasn't working properly. I literally was right in front of my house when smoke began billowing out of the hood. Praise God I had made it home! I called my car insurance roadside assistance to be towed. They informed me they would tow me to the nearest repair shop. I said, "No, I want to be towed to Dick Hannah Subaru repair, where I always get my Subaru serviced." Sometimes you just need to speak up! As soon as I arrived, I was treated with concern and friendliness. Because I am a long term customer, many of the employees know me. Turns out my alternator had seized up and I had lost two belts, one right in front of my house. They had all the parts in stock and immediately began repairing my car which has over 270,000 miles on it. I sat in their comfortable waiting area and in less than 90 minutes I was on my way. They even ran my dirty car through the car wash for me. Thanks to everyone for working me in!

MarliC

6 de jun. de 2014

I just have positive things to say about my buying process for my new Subaru Crosstrek at Dick Hannah. Since negotiating online with Jessica, doing a car test driving with Jeremiah, which showed me all the new features in the car, and signing paperwork with Ammar Njoum. The process was much easier than I expected! I even got a clean car with full tank of gasI love my car! Thank You!

MARLICESAR

6 de jun. de 2014

I just have positive things to say about my process buying a new Subaru Crosstrek at Dick Hannah. Since negotiating on line with Jessica, doing a car test driving with Jeremiah, which showed me all the new features in the car, and signing the paperwork with Ammar Njoum. The process was much easier than I expected. I love my car!

cgplunkett

5 de jun. de 2014

Went into DH for one last test drive and was pleasantly surprised. The guys at DH were easy going and didn't play the "let me talk to my manager" game. They were willing to work to get me what I wanted at the price I needed. I should have gone there to begin with!

Martha M.

4 de jun. de 2014

thanks to Mike Krewi and the people from the dealer, this is so far our best experience buying a car., we are so happy with it and we recommend this place as the best of all

cp

4 de jun. de 2014

After weeks of researching cars and contacting dealerships, I landed at Dick Hannah for one last test drive before making a final decision. I worked with Ather and Jeremiah. After test driving, I laid out what I wanted and they produced. The guys at Dick Hannah made my decision easy and I had a car the next day. Unlike other dealerships, there was no "let me talk to the manager" or insisting that there were no cars in the area that met my specifications. They did what they had to in order to get me the car I wanted.

Derik and Laura

2 de jun. de 2014

Good inventory. Excellent and fair customer service. Even though buying a car is never carefree and breezy Mike Krewi and the folks here made it simple.

"Happy Customer"

31 de may. de 2014

Came in just to "Look" to see what our options were for used cars. Ather took the time to walk us around, we found a car we liked, it was a fresh trade in. Ather took the time to find out if we could even drive it. Turned out we could he got the keys, took it for a test drive and we fell in love with it! The whole process from start to finish was very painless. The new mission statement for Dick Hannah "Believe in Nice" stands true!

DerickPotter

11 de may. de 2014

Excellent experience here. Purchased a subaru outback from salesman Ian. Ian was very helpful and went well out of his way to make sure we got the exact car with the exact features that we wanted. He even watched our kids for us (age 2 and 4) while we signed the paper work. We got our quote online prior to coming to the dealer, there was no hassling with price when we got there. The process was very smooth and we felt like Ian, and the dealership as a whole, was very focused on customer service. We drove 102 miles to go to this dealership, bypassing three local dealers in our area becuase the E price was lower here and they had a good reputation.

nobuhiko

10 de may. de 2014

I purchased a Legacy Premium with Eyesight for my wife. The sales person Sue Heath was awesome. Me and my wife really enjoyed her friendliness, courtesy, and professionalism.She even drove my old car to my house while my wife drove the new Legacy, and Sue spent significan amount of time Bluetooth- paring with my cell and programming a garage door opener. Excellent service. I was also impressed with many safety features of Legacy with Eyesight.

Toby Cook

7 de may. de 2014

It was the best dealership no high pressure. Jeremiah Ostrander was an outstanding Salesman he explained everything about each of the cars I was interested in. They worked well with us to give us the best possible deal. I owned a 2009 Subaru Forester and ended up purchasing a 2015 Subaru Forester. I love it and can't wait to take it on a road trip next week!

tjazz

7 de may. de 2014

Fantastic! The dealership was friendly low pressure.. The salesman knew his stuff about the vehicles I was interested in. I test drove a Crosstrek & Forester. I owned a 2009 Forester so I needed to see if I wanted something different. I ended up with the 2015 Forester and totally love it. Jeremiah was awesome he came out with me after the deal was done and showed me how to set up some of the new options!!I will send anyone whom I know that happens to be looking for a new car to Dick Hannah Dealership!

Bill Higham

30 de abr. de 2014

Buying my 2015 Subaru Forester was painless and fun. My salesman was very professional and knew the car intimately. I would return to buy another car at this dealership.

fantastic4u

29 de abr. de 2014

when I arrived at Subaru I was immediately greeted by your salesman Matthew lake.he was very courteous,friendly,and knowledgeable about the vehicle I was wanting to purchase.I wasn't sure I would be able to leave with a car that day, but he made me feel comfortable and confident enough that I could properly manage and afford a new vehicle.I got a great deal,had a wonderful experience and will recommend Dick Hanna Subaru to all my friends and family.I love my new car and thank you Matthew Lake and your entire company.

Laurie Johnson

27 de abr. de 2014

Salesman Brian Ramsdell did an excellent job in finding me the right car. He asked what I wanted and the amount I could afford and drove me all over all the lots to find the appropriate car for me and my wallet. I felt no pressure and was very relaxed through the whole process. I would highly recommend him to my friends and family.

Pete K

23 de abr. de 2014

I was looking to purchase a 2014 XV Crosstrek. The color I wanted was very hard to find. The sales team found one that fit my requirements and brought it in from another dealer. When I got to the dealership Mike El Krewi was the salesperson who help me. Mike was very informative and took the time to make sure I understood everything about the vehicle before I left. We went over the basic functions of the car, spent a good amount of time on the audio and navigation, and went through every manual. I am kind of a know it all but I am really glad Mike reviewed everything in detail with me. If you end up going to Dick Hannah Subaru you should ask for Mike El Krewi. You will be in good hands.

pul

10 de abr. de 2014

great experience, I would recommend the dealers to other people. Jeremiah was great. he spent the enitre time with us and provided great service

New to the Subaru Family

9 de abr. de 2014

My Fiance and I bought a used 2005 Outback from Dick Hannah Subaru. We were pleased with the quality of service we were provided. Out sales associate Brian Ramsdell was very helpful, friendly and attentive. He helped us pick out a great vehicle and get line up great financing. This was our first experience buying a car from a dealership. We used the in house Allstate office to switch our Car Insurance and we saves ~300$ and got better coverage.

D&L C. + 9

7 de abr. de 2014

Salesman Mike K. found me an Outback in my price range and also went the extra mile so my wife could have her own key! Thank you Mike! The finance manager Long showed me all my warranty options without becoming pushy like is quite normal in the industry. When I visited the service center to have my key programmed the staff there was very upbeat and helpful. I will return to this dealership in the future!

tahberg

6 de abr. de 2014

We had a great experience with Jeremiah and Dick Hannah Subaru! They made the car buying experience simple, hassle free and affordable in terms of what we were looking for. They were also very patient with us as we decided what car and ultimately what payments we could afford, did not feel pressured at all. We would definitely recommend them to anyone looking for a new car we love our Subaru Crosstrek!

Larry S.

1 de abr. de 2014

Mike Puzach was my sales pep for a new Outback. Mike was honest, sincere, and candid. Very professional who make it easy me to buy a new car.

Justin W.

31 de mar. de 2014

Recently purchased a new 2014 Subaru Impreza from Dick Hannah Subaru; painless process, great deal and Mathew my sales rep, was very helpful.

T & S

31 de mar. de 2014

We had a great experience with Jeremiah and Dick Hannah Subaru! They made the car buying experience simple, hassle free and affordable in terms of what we were looking for. They were also very patient with us as we decided what car and ultimately what payments we could afford, did not feel pressured at all. We would definitely recommend them to anyone looking for a new car we love our 2014 Subaru Crosstrek!

Brent Birchett

31 de mar. de 2014

Matt was the perfect salesman for us. He has just the right balance of salesmanship and customer freedom. He allowed us to not feel pushed into buying but at the same time made himself readily available for any questions we had. He was polite and nice and worked very hard to bring us a deal. Although we did not drive away in a new car, it was not due to him. We decided it was not the right time for us to buy, however when the time comes I can only hope we are able to work with Matt. Dick Hanah Subaru his fortunate to have a salesman like Matt Lake. Thank you Brent Birchett

Larry J. Smith

31 de mar. de 2014

Mike Puzach was my sales agent last week in the purchase of a new Outback. I found Mike to be professional, candid, and sincere in his dealings with me. He was not pushy nor misleading. He has a nice business style. Great employee of Dick Hannah.

New Adventures in my Subaru

31 de mar. de 2014

From the first contact, which was online, to the cheerful greeting when I arrived in Vancouver, the service at Dick Hannah Subaru was outstanding. Tuan Bui was my sales man, and I could never tell he was "selling" to me. There were no negative words about my beat-up 2001 Subaru as a trade-in, quite the opposite. As a single woman, this kind of service can (sadly) not be expected when buyng a car. In addition, I wanted to use my own credit union to finance, and Dick Hannah Subaru's staff made that also very easy for me. It's been a pleasure buying my Subaru.

rpalthaus

29 de mar. de 2014

I currently have an Outback with 200,000 miles and we have enjoyed it. We went looking to replace it and I was very impressed by the knowledge of the sales representative. I received quotes from several other dealers and Hannah had the best offer. Also the closing went very smoothly. Great information and service.

Jondroke

27 de mar. de 2014

This was my first car purchase ever and I was very anxious that it would be a grueling process and that I would be taken advantage of by the salesmen. Fortunately, I met tuan right when I pulled up to Dick Hannah and immediately felt at ease with him. He didn't put any pressure on me to make decisions, and was very honest with me with all of my questions, even the dumb ones. I couldn't have asked for a better experience; one month later, both Tuan and Long are still helping me whenever I need it and make sure that I am 100% satisfied. Thank you! I now have my dream car and I love it!!!

Huntlee

27 de mar. de 2014

in August 2011, I bought a used car from this sleazy dealership. I noticed road shake while I was test driving but the salesman assured me that it probably just needed an alignment or maybe it was the quality of the road we were driving on - of course if something was wrong, they would take care of it. It was a type of car that is not that easy to find... Mazda5, 6 passenger ultra small minivan so I took him at his word. 1st MISTAKE, I know but I had never had a dealership treat me badly before. I spent the next YEAR driving 2 hours from the Olympia area every few months. They kept saying, ok we fixed it and low and behold it was never fixed, still the same shake. After a year of going back and forth I contacted the GM to say how unhappy I was. I provided all the records of service appointments and asked him to take the car back (as they couldn't seem to fix it as was PROMISED). He argued with me and said he would make me a great 'deal' on a new car. Of course, he wasn't going to make it right. August 2012, I was getting ready to call an attorney and lemon law the damn thing, as it shakes so much its uncomfortable and I would say hazardous to drive (especially because I don't know why it shakes. September 2012, I learned I had breast cancer. At that point, I had to let my fight with this SLEAZY dealership go and take care of my health. Another year later, I'm healthy - yea me! - but I'm still stuck with a car that shakes. I am unable to trade the car as I am now upside down in the value. SHOCKING. The sales managers name Kamal, at the time was pushy, arrogant and rude. I might add condescending and treated me like I was crazy.... I did nothing wrong. I paid for a car that cost me money in numerous trips to the dealer. I was patient and thought that if I worked with them that eventually it would all work out. No that I'm healthy, I'm going to spread the work to anyone and everyone I can. Family dealership - my #$%. STAY AWAY FROM THIS PLACE. One more thing, the paperwork was not done correctly. I ended up having to resign it TWO times and they sneakily added an insurance policy that I had declined. On top of that about 6 months after I had traded my old car in, I got a ticket for speeding in CA on the car I traded in! I live in WA and that was a fun mess to clean up.

raypat

25 de mar. de 2014

Salesman (Huyen) knew his product. Internet sales process was easy (no haggle)

WolffPack

24 de mar. de 2014

We purchased a 2014 Subaru Outback Limited. Brian Ramsdell was our salesperson. He was not a hard sell and was very knowledgeable about the car. We told him we were shopping several other dealers and were asking for a best price at the outset (no dickering!). He quickly got back to us with the low bid number and worked well past his quitting time that same evening to see the sale and paperwork through to completion. All the staff were very friendly and helpful. It was a great purchasing experience!

Britt

24 de mar. de 2014

I had such an awesome experience at Dick Hannah Subaru thanks to BRIAN. He was amazing and made sure we got everything we wanted in a car. It was great especially being a first time buyer. Thank you BRIAN!!

Hailey

23 de mar. de 2014

Tuan was a great sales person! He helped us find the car we need and the buying process was great! They were great with our concerns with the car. We purchased an '07 Acura MDX and loves it!

Brad & Heidi

22 de mar. de 2014

My beautiful wife and I just purchased a Subaru BRZ from Dick Hannah Subaru. We had an overall great experience when purchasing our new vehicle. Our Salesman Mike Krewi, was not only very knowledgeable and friendly but handled our negotiations in a very easy and professional manner. I would recommend him to anybody looking to purchase a new car. Both Managers that we worked with, Kamal Chaer and Curtis Etchandy were both great guys and handled our purchase extremely well. As we are all too aware of the dreaded car deal, I was surprisingly impressed with how this whole process was handled. Please don't hesitate to check them out when shopping for your next car. Make sure to ask for Mike, you won't be sorry.

Linda Davis

20 de mar. de 2014

Dear Subaru dealership, I'd like to commend you on hiring great personnel in both your sales and service departments. It took me a long time to come to a decision as to what I would purchase, but your salesman, Ather Munson, stuck right with me. Three months later I am the proud owner of a "new" car!!! Sincerely, Linda Davis

Katherine Rademacher

16 de mar. de 2014

Jeremiah was a very friendly and informative sales rep. He listen to what I was looking for in a car and made suggestions of cars that would fit my needs and lifestyle. The service was very prompt and I hope to be coming back for some accessories for my new car. I would recommend anyone that its interested in a Subaru to go to Dick Hannah and see Jeremiah. :-)

KatherineR1

16 de mar. de 2014

Jeremiah was a very friendly and informative sales rep. He listen to what I was looking for in a car and made suggestions of cars that would fit my needs and lifestyle. The service was very prompt and I hope to be coming back for some accessories for my new car. I would recommend anyone that its interested in a Subaru to go to Dick Hannah and see Jeremiah. :-)

Dominador Daniel

13 de mar. de 2014

Had a 5 star experience purchasing my 2014 wrx.. I was in a complicated situation with my previous car, that quickly turned into no problem at all with the help or RONALD MENTEK.. I will definitely be back when its time to buy my next car. Ron made my experience pressure free.. he looked high and low to get the EXACT car I wanted and had it brought to the dealership in a timely fashion and also gave me a rental to drive while my car was being transfered... GOOD JOB RON!!

Dominador Danieil

13 de mar. de 2014

Had a 5 star experience purchasing my 2014 wrx.. I was in a complicated situation with my previous car, that quickly turned into no problem at all with the help or RONALD MENTEK.. I will definitely be back when its time to buy my next car. Ron made my experience pressure free.. he looked high and low to get the EXACT car I wanted and had it brought to the dealership in a timely fashion and also gave me a rental to drive while my car was being transfered... GOOD JOB RON!!

Dominador

12 de mar. de 2014

Had a 5 star experience purchasing my 2014 wrx.. I was in a complicated situation with my previous car, that quickly turned into no problem at all with the help or RONALD MENTEK.. I will definitely be back when its time to buy my next car. Ron made my experience pressure free.. he looked high and low to get the EXACT car I wanted and had it brought to the dealership in a timely fashion and also gave me a rental to drive while my car was being transfered... GOOD JOB RON!!?

KRIS M

8 de mar. de 2014

Can I give 0 stars??! My sales experience went fine. When I purchased my 2014 Outback, I also ordered the extended roof carrier. When they told me I would have to schedule a 2 hour appointment, I thought that seems excessive, but whatever. I wont have to put in on then. I work during the week, so I figured I would schedule it early on a Saturday, sacrificing my only day to sleep in, so it wouldn't ruin they rest of my days off. They drove my car away to install this. While in there customer lounge, I tried to watch some tv since I was to be there for 2 hours, and it didnt work?! I thought oh well, I brought my kindle, so I attempted to watch a show on there, only to have the internet connection be so poor, that it kept buffering for the 10 minutes I was willing to try. After 40 minutes, the service rep came and told me they ordered the smaller carrier. No apology, no anything for my time. Just handed me my keys! I was hot!! Then on top of that, I pull my car in the driveway and I look down on my passenger side bumper, and I now have a huge white scuff mark that wasnt there when I went in!!!! I had heard how bad the service was here at DH Subaru, but assumed that installing a roof carrier couldnt be messed up. They found a way. I would rather drive into Portland or Gresham to have my car serviced, then drive to location that is 5 minutes from my house!!

Gorgefamily

7 de mar. de 2014

We are definite Subaru fans and always knew we would replace our 1999 Subaru wagon with another one when the time came. Abdul Quddus at Dick Hannah Subaru helped make it possible for us to purchase an awesome 2014 Outback with features we had wanted but considered unaffordable. He spent extra time and effort finding the right car at the right price and was consistently polite, professional and a pleasure to deal with. We would absolutely recommend him to a friend looking for help finding their dream car at the best possible price.

Delorbecker

5 de mar. de 2014

I had spent four exhausting days searching for the right SUV at every dealership in the Vancouver area. I had made up my mind to purchase a Ford Escape but when it came time to sit down and seriously talk about buying it, I felt I was being bullied by the sales manager and pressured to purchase options I didn't want. I ended up walking out, never to return. I went to the Subaru dealership initially to look at a used SUV and Ron Mentek suggested that I try a Subaru Forester. The car sold itself to me. It was everything I was looking for and more. I felt that it is was a great value for the price and the safety features are excellent. Ron was great to work with, low key, very knowledgable and I felt that he genuinely loved the car he was selling. It was a pleasurable experience buying the Forester. No regrets.

delorbecker

5 de mar. de 2014

I had spent four exhausting days searching for the right SUV at every dealership in the Vancouver area. I had made up my mind to purchase a Ford Escape but when it came time to sit down and seriously talk about buying it, I felt I was being bullied by the sales manager and pressured to purchase options I didn't want. I ended up walking out, never to return. I went to the Subaru dealership initially to look at a used SUV and Ron Mentek suggested that I try a Subaru Forester. The car sold itself to me. It was everything I was looking for and more. I felt that it is was a great value for the price and the safety features are excellent. Ron was great to work with, low key, very knowledgable and I felt that he genuinely loved the car he was selling. It was a pleasurable experience buying the Forester. No regrets.

Z Ali Shah

27 de feb. de 2014

On a recent trip to Dick Hannah Subaru we were looking to trade in our vehicle for a newer SUV. Our salesperson Adbul Quddus showed us our options of vehicles, found out what the value of our trade in would be and answered all of our questions about financing. While we didn't purchase anything yet we are going to return to buy our vehicle soon.

sukhvinder singh

27 de feb. de 2014

i needed to buy a pickup truck . I sound one at dick Hannah . Abdul helped through the process . best experiences ever .

mkoisten

26 de feb. de 2014

Recently purchased a new Subaru Forester. A price was worked out online and Mike Krewl was there at the door to greet us. We pretty much worked with Mike exclusively through the entire process. He did a great job explaining the details about the car and the process and answered all questions we had, plus there was absolutely no pressure. Thank you Mike for making this a great experience.

Gayle L.

25 de feb. de 2014

We bought a new Limited Forester from Brian at Dick Hannah Subaru. The car was everything and more than we dreamed of. Brian was an excellent salesman. He was very informative of the options and functions of the car. Brian worked with us to get the price we wanted to pay. This was a memorable experience.

Robert Brock

25 de feb. de 2014

Brian Ramsdell was great. It's are 2nd time buying an outback from him and dick Hannah and both were great experiences

Valerie

24 de feb. de 2014

I am a repeat customer at this dealership because they were very professional, easy to work with, honest, and they truly earned the repeat business. The salesperson we worked with was top notch with getting me the car I wanted at a fair and resonable price. I can honestly say I feel this dealership and its sales staff are very professional and should be the first place to look when shopping for a car.

Turnalis

24 de feb. de 2014

Very friendly staff and made to feel welcome. Sales team was not too pushy which is important to me. A little disappointed with being handed off to a different sales guy each time we went, especially as 2 of the instances were appointments we had made to come in. However in all cases the guys we worked with were friendly and helpful, but continuity would have been nice for a better experience.Availability of the car of my choice was quite low (not the dealer's fault) so ended up settling on a car that was not our first choice for color which was disappointing, but we did end up with the car spec we had hoped for, so minor trade off for getting into a new car as quick as we did.Trade in experience went fine and we were given a fair value.Final price was not the best, and that was probably the biggest disappointment, but we were able to get a good financing deal that made the monthly what we wanted, so that helped.All in all the experience went well, but I think the limited availability of the model we wanted hurt our ability to get a great price, but that all aside the team worked with us well and we ended up in the car we wanted in our 3rd choice of color in a very fast turnaround on a model that was hard to find. I would recommend anyone looking for a Subaru to come to Dick Hannah and check it out, but make sure to do your price homework before you do just to be sure

jpl5030

24 de feb. de 2014

Found a great deal on a used car. Overall a great buying experience. I have bought two other cars from Dick Hannah over the years and each time it was a good experience.

valyncia09

24 de feb. de 2014

Very pleasant experience -got the car I wanted and needed. My previous experience in 2013 purchasing a used car was pleasant hassle free experience also.

Elizabeth T

23 de feb. de 2014

Ron helped us to find a car that fits our needs and desires at a reasonable price. Thanks!

Ebeth

23 de feb. de 2014

Ron was very personable and knowledgeable. He helped us out to find what we were looking for - great gas mileage, all-wheel drive, and not a ridiculous price! Thanks Ron!

Sean D.

21 de feb. de 2014

Dick Hannah Subaru in Vancouver, WA was great to work with. Ian Pearce was a very good sales associate and I would recommend him and the folks at Dick Hannah when looking to purchase or lease a new vehicle.

JonathanL

20 de feb. de 2014

Had a great experience with Tim our salesman. Vehicle was a great buy and the process was smooth.

Robertson

20 de feb. de 2014

We went in just for information. The salesman was very helpful it was raining and he did his best to accommodate us. The financing department was fantastic. We couldn't have got s better deal We will definitely be back for our next vehicle and have already told friends and family

T&MSmith

20 de feb. de 2014

We worked with Jace through email prior to visiting the dealership to make our purchase. He made it easy to decide Dick Hannah was the place to go when it came to price. When we went in to look at the Outback it was exactly as he had promised. We were introduced to Brian who was fantastic and assisted us with all our remaining questions. Everyone we talked with at Dick Hannah Subaru was wonderful. We are very happy with our purchase and highly recommend visiting them if you are looking for a Subaru.

kjt4jc

20 de feb. de 2014

I came to look at a used Subaru which ended up not being what i wanted. Peter worked very hard to find me a different Impreza that suited my needs. He explained the process and value superbly and I left with a 2014 Subaru Impreza.

Raina Avila

19 de feb. de 2014

Best experience ever! I have a very challenging credit past and they went above and beyond to get me a car and payments that would work with my budget. Mathew Lake was so awesome, he put up with my multiple texts and calls, basically holding my hand thru the whole process. Amar in financing was just as amazing and actually gave me a hug when the final process was all said and done. Would highly recommend them for anyone's car buying experience!

Greg T

18 de feb. de 2014

Huyen Hoang was a great salesman, from the test drive to covering all of paperwork, and also everything about the car a 2014 Outback. Thanks for your help Huyen

rainalvred

18 de feb. de 2014

Best experience ever! I have a very challenging credit past and they went above and beyond to get me a car and payments that would work with my budget. Mathew Lake was so awesome, he put up with my multiple texts and calls, basically holding my hand thru the whole process. Amar in financing was just as amazing and actually gave me a hug when the final process was all said and done. Would highly recommend them for anyone's car buying experience!

amandaszyplinski

17 de feb. de 2014

Ron is the guy to see- he fights for you and will give you an amazing deal! Overall great experience and we walked away with a beautiful 2014 crosstrex-- best car buying experience ever.

RCDansie

15 de feb. de 2014

We got fantastic service from Ean Pierce our salesman. He made the leasing experience so easy, he did all the legwork, all we had to do was ex[lain what we were looking for and he found it for us and got us a great price too.

patricia c

15 de feb. de 2014

I was very pleased with the experience at Dick Hannah Subaru, Jeremiah was helpful and did not feel pressured during the experience. I traded in a leased car, they worked with me to get payments where they needed to be and the finance department was very helpful as well. I am very pleased with my new Forester and glad to be out of the VW lease.

pwcollins

15 de feb. de 2014

I was very pleased with the experience at Dick Hannah Subaru, Jeremiah was helpful and did not feel pressured during the experience. I traded in a leased car, they worked with me to get payments where they needed to be and the finance department was very helpful as well. I am very pleased with my new Forester and glad to be out of the VW lease.

Dan C

14 de feb. de 2014

The salesman working with me, Sam Gibbs, was incredibly knowledgeable about the vehicle and was able to answer all my questions quite easily. I have a steep driveway at my house, and the Dick Hannah team was kind enough to allow me to take the car to my house (over nine miles from their dealership) to ensure the car had the necessary ground clearance. That helped put my mind at ease prior to purchase. Sam gave straight answers to all of my questions, and also volunteered a lot of helpful information that has helped my car ownership start off on the right foot. I am pleased with my purchase.Thanks!

cranedt

14 de feb. de 2014

The salesman working with me, Sam Gibbs, was incredibly knowledgeable about the vehicle and was able to answer all my questions quite easily. I have a steep driveway at my house, and the Dick Hannah team was kind enough to allow me to take the car to my house (over nine miles from their dealership) to ensure the car had the necessary ground clearance. Sam gave straight answers to all of my questions, and also volunteered a lot of helpful information that has helped my car ownership start off on the right foot. I am pleased with my purchase.Thanks!

Amanda Foote

10 de feb. de 2014

I had a great time working with Jeremiah Ostrander. It was my first time buying a car and he was amazing. He showed me three different Subarus and helped me pick the perfect one for me. He was so knowlageable about the cars and made the car buying process easy and painless. I would highly recommend any first time car buyers to contact him when going to Dick Hannah

amandafoote

10 de feb. de 2014

I had a great time working with Jeremiah Ostrander. It was my first time buying a car and he was amazing. He showed me three different Subarus and helped me pick the perfect one for me. He was so knowlageable about the cars and made the car buying process easy and painless. I would highly recommend any first time car buyers to contact him when going to Dick Hannah.

JZCHANG288

10 de feb. de 2014

My wife and I bought a 2014 Subaru Outback from Dick Hannah Subaru a couple of days ago. We were treated professionally and courteously by Jeremiah during the entire buying process. We were attracted to the dealership by an email announcing their Auto Show Specials, which included an Outback we were particularly interested in. We were greeted by Jeremiah when we arrived at the dealership. After showing him the specific car we were interested in, he was able to get the exact car for us. He clearly explained the features of the car. After test-driving the car, we like it; but my wife didnt like the color. He then tried to find cars of different color with the same specifications and price for us. However, we didnt like the other colors, either. My wife then told him she likes red car. He was able to find a red Outback with more installed options. Even though the price was more, but the amount of discount was similar to the one in the Auto Show Specials. We particularly liked the additional option of backup camera in the red car. So we test-drove it and decided to buy it.Jeremiah was able to get us some additional discount since the Auto Show was on-going that day. We also traded in our old Honda Accord. The initial trade-in price offered was kind of low, but we were able negotiate a better price. During the negotiation and paper work signing processes, we were offered the extended warranty that we didnt want. I guess it is standard procedure for the dealership make such offers; but we were able to decline it by firmly stating our intentions. I would rate the overall buying process as excellent.When we got into the dealership at around noon, the weather was cold but clear. At the conclusion of the buying process, snow had started to fall quite heavily. We didnt drive the old Honda Accord to be traded-in to the dealership since it didnt have 4-wheel drive. So Jeremiah offered to drive the new car to follow us home. He then waited for us in the garage to clean out the stuff in the Honda Accord; and drove it back to the dealership in very snowy condition. We greatly appreciate the excellent services he provided to us.We definitely recommend Jeremiah and Dick Hannah Subaru.

hrs2014

8 de feb. de 2014

Because we made initial inquiries online, Dick Hannah Suburu, definitely was the most attentive and helpful. We chose to buy the car from them for that reason and were not disappointed.

Kate Krall

7 de feb. de 2014

Jeremiah, Long, & all the rest of the guys who helped us find our new Subaru outback, were very helpful, friendly, knowledgeable, courteous, & professional. We couldn't have asked for a better car buying experience, than the great experience we had with the Dick Hannah Subaru Dealership in Vancouver, WA.

KateKrall

7 de feb. de 2014

Jeremiah, Long, & all the rest of the guys who helped us find our new Subaru outback, were very helpful, friendly, knowledgeable, courteous, & professional. We couldn't have asked for a better car buying experience, than the great experience we had with the Dick Hannah Subaru Dealership in Vancouver, WA.

rlovema

5 de feb. de 2014

Perfect experience, Jeremiah was great, knowledgeable, pleasant, got me the best price, transaction was thorough and not a head ache. The dealership did not feel pushy.

Pam D

4 de feb. de 2014

My trade in vehicle was a 2006 Subaru which I purchased last year from another Subaru dealership in Oregon. I left that dealership with a car I did not want. Through various sales techniques, tiring the purchaser, showing me vehicles that were out of my price range, running back and forth to different lots where cars were, I left with a car I have not liked for a year. I never wanted a car with a manual transmission and that is what I ultimately took home with me. I was never asked for a review of that dealership. Basically because I believe they don't really care what their customer's think. Saturday, I left Dick Hannah Subaru with a car of my dreams. It is loaded with every option and the price was right for me. My salesman, Huyen responded right away with exactly what I was looking for. He did not show me cars that were out of my price that I told him was what I wanted. Within a few hours, I had the car I wanted, and was out of there with that car. I have been enjoying it and feel I will keep it for years. Thanks Dick Hannah, I am a happy customer! Pam D.

Hotflash44

4 de feb. de 2014

First off, we had delayed buying a car because we knew what we would be up against -- typical sales maneuvers, lots of 'behind the door' negotiations, general sales attitudes, and lots of lots of time spent on the 'deal.' Well, after biting the bullet and deciding to proceed with the car buying agenda we happened across Dick Hannah Subaru. Right from the star we were blown away at the FRESH approach from our salesman Tim Jones. He was very genuine and easy to talk with. He wasn't sleazy and a slimeball (like we have experienced with car salesfolk in the past). Instead, Tim was a welcome relief - he spoke with us as people and treated us like family. Not overboard sugar sweet and icky family. But with true concern for what we wanted and didn't want in a vehicle. We decided NOT to purchase that day because we were going over to drive a Mazda. Tim was OK with that -- told us he'd be off a couple of days too and to think it over. We trotted over to the Mazda Dealer (NOT Dick Hannah by the way) to look at a comparable vehicle. After our visit there we went home to think it over.In a couple of days we came back to see Tim. Funny thing is, Tim was busy with another customer. He asked that we speak with Ather Munson. I sensed a small panic in the pit of my stomach thinking that we wouldn't have the same connection with Ather as we did with Tim. Both of us were hesitant but said 'OK.'Here's where I knew we were in the right place. Not only did Tim treat us like family but Ather felt like another member to our new 'family tree.' He was equally as genuine, honest, and caring about our needs as Tim was. I couldn't believe it. I can't express how happy we were in mindlessly walking into Dick Hannah the first time in our lives and having the best car buying experience of our life. Seriously. I'm 57 and my husband is 64 - believe me, we've had plenty of practice buying cars! I know that even with all the phone calls they've made to us checking on the vehicle, checking on us, and just making sure we understood everything about the car that they will certainly be the place we return to when it comes time to buy another vehicle. And obviously we have given glowing reviews to friends and family about our own experience. Try it. You'll be pleasantly surprised!

54chris

3 de feb. de 2014

We weren't going to stop at the Subaru dealership...didn't think Subaru styles looked good, but had to be through about our new car search. What a surprise!!! Not only did Subaru have the exact car we were looking for in terms of quality, performance, and aesthetics but they had many styles to choose from all within our budget. Too Subaru's credit, all of the salesmen we worked with were very knowledgeable about every car and demonstrated to us that they weren't playing any games when negotiating the pricing of the car we were purchasing and the value of our trade in. We were delighted with the whole experience. We are now a Subaru family.

AngelD81

1 de feb. de 2014

The reason Dick Hannah Subaru's service department gets all 5's is because of Frank and Tonya. They are friendly, knowledgeable , and really know the meaning of customer service. Both Frank and Tonya deserve some recognition. I felt like I was family, and that they were truly concerned and I felt confident they could get the job done. I wish everywhere I went, there was a Frank and a Tonya.

4subie

1 de feb. de 2014

I had a great experience with Dick Hannah Subaru and our salesman Tuan Bui. There was no pressuring, no sense of having to rush through any part of the process, just efficiency, and first class service.

Vanessam541

31 de ene. de 2014

Mike Krewi and Kamal Chaer made my purchase fast and easy. I knew what I wanted and what I was willing to spend and they made it happen. Mike made sure I was well taken care of and comfortable as they did my paper work. Explained all the options and showed me how to work everything in the Subaru. Not only answered all my questions but explained everything in detail. Great customer service was so good I plan on taking my subaru back to Dick Hannah for all it's maintenance and I live in Beaverton. Thank you guys! I will refer all my friends and family.

Rallymom

30 de ene. de 2014

I bought a Subaru Crosstrek from Dick Hannah Subaru. The sales staff were very professional and knowledgeable . Mike Krewi was fantastic. He anticipated our needs and guided us every step of the way. I was so pleased with my experience that I am bringing in another family member to buy a car soon. Thanks Mike for all your help.

Ethan6182

30 de ene. de 2014

A great experience....Brian was very easy to deal with and no pressure at all...I highly recommend DickHannah Subaru! If you want a great selection and ease of terms call or see them.

susiramirez

30 de ene. de 2014

It was a great first experience we were greated as soon as we got. There they really listen to what I was looking for. They made sure that they found the car that I wanted and I love my new car. It was a great experience I never felt pressured into doing something that I didn't want. This is a place that I plan to go to when I need any future car.

Romi

28 de ene. de 2014

Very professional upfront, and appreciative!... Jeremiah was nice and patient, pleasant, we knew exactly what we wanted, the did offer extras but not pushed them. Will buy with the again!

swiftybob

27 de ene. de 2014

Went in on Saturday afternoon for Xpress service. I brought a book to occupy myself while my oil was changed. Michael has a pleasant disposition and ready to help. I am pleased with the whole experience.

JandM97004

27 de ene. de 2014

Quick, easy and friendly. Tim was a pleasure to do business with. I would recommend Dick Hannah Subaru to all my friends. My wife and I are life long Subaru buyers and will continue to buy from Dick Hannah Subaru.

Rick

25 de ene. de 2014

Jeremiah was a wonderful salesman. He was patient as it took us several weeks to make a decision. He was not pushy in the least . He also had a great sense of humor which kept the purchasing process nice. I would highly recommend him to anyone.

Frank

24 de ene. de 2014

Had a great time with Tim J. The buying process was easy and straight forward. Tim was kind and made sure our needs were always met. We are very happy with our new Subaru and will recommend to our friends.

achiprez

24 de ene. de 2014

Originally went in looking at Subaru WRX's but ended up finding a lightly used Scion FRS for a good deal. Ian Pearce didn't hesitate to help me out and answer questions about the car. Few hours later i drive off with the FRS. I'll be back when it's time to upgrade to a bigger car. Thanks.

crowst21

24 de ene. de 2014

Overall experience was pretty great. Ian was able to help me answer all the questions I had. Reputation of Subaru preceded itself so I knew what I was getting into. Looking forward to many years with my car.

WRXvsZX6R

22 de ene. de 2014

Worked with Matt Lake. Great guy and enthusiastic about his work. They will hassle you a bit, but they give a good quality service. Thanks.

SubieLuv

22 de ene. de 2014

This was my first time buying a car, I went in really nervous and the whole experience was actually painless and fun!Brian was very helpful answering all my questions, the whole staff was very friendly, not scary or pushy. They got me a great deal and even lowered my interest rate so I could have both gap insurance and warranty, and added an extra year to the warranty! The Dick Hannah loyalty program looks awesome too!

asdpol

22 de ene. de 2014

This was a GREAT experience! My salesperson was helpful and knowledgeable. All the staff there were friendly and made me feel comfortable during the entire sale. They gave me a good deal and the whole process was quick. They have a nice facility and I would recommend this dealership to anyone looking to purchase a vehicle.

donmcc

20 de ene. de 2014

I liked working with my sales rep. Matt Lake, and found him to be both friendly and accommodating. There was a service minded attitudefrom management on down in the organization. I have had many compliments on the Outback which I selected and am sure that it willbe fun getting acquainted with it.

tomandmic

13 de ene. de 2014

It was a pleasure dealing with Jeremiah. He knew the product well and was able to answer all our questions and concerns. We felt no pressure to buy at any time during the process. He also gave us all the time we needed to make sure we had the exact car we wanted. Jeremiah has also made several follow- up calls to check in on is to make sure everything has continued to go well with our new car. We found the entire Dick Hannah Subaru Dealership very welcoming and easy to work with. Thank you! Tom and Michelle Garvey

Ruth and John Smallwood

8 de ene. de 2014

Overall, our experience with Dick Hannah Subaru was excellent. We greatly appreciated how Jeremiah went over all the accessories and features of the Forester, especially since he did it before we test drove the car. We got to the dealership about 10:00 a.m. and left in our new Forester by 2:00 pm. which we considered one of our best car-buying experiences. Jeremiah was very professional, honest, and customer oriented/friendly. The haggling over the price is always the worse part for us, but in the end, we feel Dick Hannah gave us a very competitive price. We would definitely recommend this dealership and Jeremiah to our friends. Thanks Jeremiah and Dick Hannah. We love our new Forester. Ruth and John Smallwood

4RuthSmallwood17

8 de ene. de 2014

Overall, our experience with Dick Hannah Subaru was excellent. We greatly appreciated how Jeremiah went over all the accessories and features of the Forester, especially since he did it before we test drove the car. We got to the dealership about 10:00 a.m. and left in our new Forester by 2:00 pm. which we considered one of our best car-buying experiences. Jeremiah was very professional, honest, and customer oriented/friendly. The haggling over the price is always the worse part for us, but in the end, we feel Dick Hannah gave us a very competitive price. We would definitely recommend this dealership and Jeremiah to our friends. Thanks Jeremiah and Dick Hannah. We love our new Forester. Ruth and John Smallwood

ks5519

5 de ene. de 2014

Brian went out of his way to find a suburu crosstrek in the desired color and features we were looking for and notified us immediately when one became available. He was knowledgable about the car and his no pressure approach was refreshing. When we went back to look at the car in the color we wanted, he was busy with another customer so asked his sales associate Peter to help us. He too was very knowledgeable about the car and spent time going over the various features, especially the navagation system. He explained it in a clear concise manner and was willing to spend as much time as we needed and answered all of our questions and again a no pressure sales approach. We were very impressed with the friendliness of this dealer and their low pressure sales approach.

AleksandrDzyuba

5 de ene. de 2014

Great and friendly sales person. Answered all my questions as best as he could. Made my frist car buying experience smooth and left a pleasant feeling to do it again in the future.

Vibe

5 de ene. de 2014

Wow.. I can't say enough good comments about the help Tuan gave my wife and I. So helpful!!! He saved me money. If I ever buy a vehicle from Dick Hannah again ... He is the reason. First class. No disappointments. Very proffessional !!!

shaktini

1 de ene. de 2014

Had a wonderful experience buying my Forester, bought at a great price, and the salesman, Abdul, has provided much information (and I've definitely required a lot).Namascar

SPage2215

1 de ene. de 2014

Abdul answered all of our questions and always responded promptly to any voice or emails we left. Dick Hannah is fortunate to have Abdul in the front line as he is know the product and is very personable.Jessica was very helpful at the beginning. Then emails went unanswered. I don't know if this was Jesssica'sfault or there was something wrong with the dealers email system.Long did a good job, but we did have to come back in to sign more papers. Some of which was our fault aswe changed our mind on the extended warranty.We are happy with our purchase and still would recommend this dealership when buying a car.

LY / MR Subaru Fan

31 de dic. de 2013

Ron Mentek made my purchase of a new forester fun. It was a great overall experience. I will recommend Dick Hannah and Ron Mentek to my friends & family.

Buckeye Coe

31 de dic. de 2013

This is a thank you letter written to sales rep Huyen Hoang of Dick Hannah Subaru in Vancouver, WA: Dear Huyen: Thanks so much for your attention to detail and walking us through this maze of auto purchasing. We were both tense and of course nervous during the final signing, just waiting for some last minute snaffu to pop up and ruin everything. And I am the type of person that can walk away from a deal if I feel mistreatment, or from unseemly pressure sales tactics. But the process was never as excruciating as I thought it might have been. This was a very interesting adventure for us. Never in my life did I think I would ever negotiate/purchase a car over the internet, and apply for a car loan over the phone on a late Saturday afternoon from a credit union, and be approved in less than 5 minutes time. If people ask, I will tell them of the low-pressure, low-hassle experience of buying a car from Dick Hannah, and how seemingly simple the process was, compared to previous experiences. We got exactly what we wanted, and the price was very reasonable. We of course were very organized by knowing exactly what we wanted from the start, had our financing all pre-approved, insurance lined up, etc. That helped a lot. Thanks Huyen for helping us through the process, expediently and painlessly. MJ (Buckeye)

buckeyecoe

31 de dic. de 2013

This is a thank you letter written to sales rep Huyen Hoang of Dick Hannah Subaru in Vancouver, WA:Dear Huyen:Thanks so much for your attention to detail and walking us through this maze of auto purchasing. We were both tense and of course nervous during the final signing, just waiting for some last minute snaffu to pop up and ruin everything. And I am the type of person that can walk away from a deal if I feel mistreatment, or from unseemly pressure sales tactics. But the process was never as excruciating as I thought it might have been.This was a very interesting adventure for us. Never in my life did I think I would ever negotiate/purchase a car over the internet, and apply for a car loan over the phone on a late Saturday afternoon from a credit union, and be approved in less than 5 minutes time. If people ask, I will tell them of the low-pressure, low-hassle experience of buying a car from Dick Hannah, and how seemingly simple the process was, compared to previous experiences. We got exactly what we wanted, and the price was very reasonable. We of course were very organized by knowing exactly what we wanted from the start, had our financing all pre-approved, insurance lined up, etc. That helped a lot.Thanks Huyen for helping us through the process, expediently and painlessly.MJ Coe

K.R.

30 de dic. de 2013

I was at Lithia Subaru and Wentworth subaru and both time I left with no car. Before I came to dick hannah subaru, called to see if they have the car that I am looking for. Ron M was very helpful when i was at the dealership. He took his time to show my how to navigate through my new car and show me all the cool stuff i can do with my iphone when connected to my subaru. my finance manager (Lucas?) was very thorough. Love my new subaru! Thanks Ron

nwgardengirl

30 de dic. de 2013

I was at wentworth earlier in the week and by far dick hannah dealership won my business. I was greeted by Ron who was very knowledgeable on the forester. He was the reason why i decided to buy the forester and not the outback. My finance manager was fast and efficient. We were there longer than anticipated, but overall it was a good experience. Love my new forester!

MSchollard

30 de dic. de 2013

I was in the market for a vehicle upgrade due to a recent move to the PNW from Hawaii. Our little 'island car' that was perfect for HI didn't fare well here in Vancouver. Massive amounts of research went in to deciding on Subaru, but once the decision was made we still weren't 100% convinced. Our initial visit to Dick Hannah Subaru, and meeting of Matthew Lake, allowed us the freedom and flexibility to take our time and get to know the Subaru product. Matthew was VERY supportive and knowledgeable, and offered specific recommendations on our family's needs. When our children became less than cooperative my wife and I opted to depart for the day. Matthew was fantastic; non-aggressive, not pushy or demanding. He simply handed us a card, thanked us for our time, and offered his assistance at a future time & date of our convenience. After feeding the gremlins, I called Matt and scheduled a meeting the same day. Once again, he answered our slew of questions thoroughly and honestly. Once a decision had been made on the 'ideal' vehicle, we began the negotiation process. Matthew was very optimistic that our needs and wants could be met. His reassuring and exceptionally non-confrontational demeanor allowed my wife and I to come to a fantastic agreement on a 2014 Subaru Outback with Dick Hannah Subaru! Once we progressed onto the dreaded paperwork finale, Matt took our 2 boys and entertained them for the time it took for my wife and I to thoroughly review and sign all paperwork. TOP NOTCH customer service from all involved! Of course the specific benefits of buying and owning a Subaru through Dick Hannah are available online, but a true first hand account of human interaction is something that has to be experienced! I will, and have recommend(ed) this experience to anyone even considering a a new vehicle! 10/10!

BrockSubaru

27 de dic. de 2013

Mike and the whole team made our no-pressure, second Subaru purchase a breeze. We came in on an 'invitation' to trade up our 2011 Outback for a 2014 model. This experience was far easier than our purchase in 2011 due in no small part to the lack of dickering back and forth over model and price. Mike was friendly and concise with an approachable ease that we really appreciated!

melaniemckay54

27 de dic. de 2013

The actual purchase of the car went very well. Mike was great to work with - honest and up front. The problem came a day or two later when I had trouble getting a form needed for insurance. It took so many calls and several hours of run around to get the right form. In the end Mike finally got the thing done. I should have just asked for him in the first place because none of the other employees seem to care or even understand what was needed. A person named Amar in the finance department actually hung up on my insurance agent and me. Mike Krewi was the only one who seemed to care and he took responsibility even though he had already made the sale.

alburton

26 de dic. de 2013

I feel so lucky that Pete was the person who walked up when we entered the dealership. He is kind, respectful and honest all with a great sense of humor too. This was the first new car I have ever bought and he walked me through the process with patience and respect. I am so happy with my 2014 Subaru Outback and great about the experience with Pete and Dick Hannah Subaru. Also Ammar Njoum in financing was extremely friendly and great to work with.

Emily5674

24 de dic. de 2013

My husband and I purchased a 2014 Subaru Outback from Dick Hannah Subaru in Vancouver yesterday. it was a fantastic experience, from beginning to end, and I would highly recommend this dealership to anyone looking for a Subaru. To me, the most important part of any "big purchase" experience is your interaction with the sales staff. And let me just say, it is not easy to be in sales, especially during the holiday season! We were greeted at the door by Jeremiah as soon as we came in. We knew that we wanted to speak with Kamal, who is the sales manager, because he came highly recommended to us. Kamal greeted us warmly, and recommended that we work with Jeremiah, which ended up being a fabulous experience. Jeremiah was warm, funny, down to earth, and not pushy in any way. He began by really listening to our needs; the elements that we had to have in a car, and those that we could live without. Before showing us anything he wanted to know our budget, and did an excellent job of not showing us something out of our price range (one of my major pet peeves). I was really impressed with Jeremiah's dedication to making sure we felt supported and not rushed in any way. I really appreciated his hustle also; as it made me feel like my husband and I were truly important, even though our budget was not huge and he had no way of knowing we wanted to buy that day. Once we found the Subaru of our dreams (seriouslyI am in love with our car), we sat down to talk about numbers. LIke the rest of our experience, it was totally positive. They gave us a great deal on financing, and we were surprised at how willing they were to work with our firm budget when it came to our monthly payment. In fact, because of their flexibility, we were able to walk out with extra protection and coverage, all of which fit comfortably into what we had calculated would be a very affordable monthly payment (thank you Amar). All in all, we could not have asked for a better experience. I highly recommend this team for all of your Subaru needs!

mwallum

24 de dic. de 2013

This dealership is the best from all the places we have been!!!! Tim was exceptionally helpful who helped us from the very beginning and answered all our questions; was not pushy at all. We also did not expect that Long who also helped us went above and beyond . I really do recommend this Subaru dealership.

Emily0983

24 de dic. de 2013

My husband and I purchased a 2014 Subaru Outback from Dick Hannah Subaru in Vancouver yesterday. it was a fantastic experience, from beginning to end, and I would highly recommend this dealership to anyone looking for a Subaru.To me, the most important part of any "big purchase" experience is your interaction with the sales staff. And let me just say, it is not easy to be in sales, especially during the holiday season! We were greeted at the door by Jeremiah as soon as we came in. We knew that we wanted to speak with Kamal, who is the sales manager, because he came highly recommended to us. Kamal greeted us warmly, and recommended that we work with Jeremiah, which ended up being a fabulous experience.Jeremiah was warm, funny, down to earth, and not pushy in any way. He began by really listening to our needs; the elements that we had to have in a car, and those that we could live without. Before showing us anything he wanted to know our budget, and did an excellent job of not showing us something out of our price range (one of my major pet peeves). I was really impressed with Jeremiah's dedication to making sure we felt supported and not rushed in any way. I really appreciated his hustle also; as it made me feel like my husband and I were truly important, even though our budget was not huge and he had no way of knowing we wanted to buy that day. Once we found the Subaru of our dreams (seriouslyI am in love with our car), we sat down to talk about numbers. LIke the rest of our experience, it was totally positive. They gave us a great deal on financing, and we were surprised at how willing they were to work with our firm budget when it came to our monthly payment. In fact, because of their flexibility, we were able to walk out with extra protection and coverage, all of which fit comfortably into what we had calculated would be a very affordable monthly payment (thank you Amar).All in all, we could not have asked for a better experience. I highly recommend this team for all of your Subaru needs!

mmonfort

24 de dic. de 2013

Brian helped us find a Subaru Legacy that we liked but we could not agree on the price. He stayed with us even after all that and found us a Chevrolet Impala that fit our budget and that we were both delighted with. He even followed us home to Cougar to get the title to our trade in and I could not find it. He still was very kind and encouraging. He couldn't be any Nicer to us. We enjoyed the experience except it was too long a day for me. Thank you for hiring someone like Brian Ramsdell.

JackBW

22 de dic. de 2013

What an experience. Dealt with some very friendly people from the sale person Jeremiah to the sales manager, and the finance guy, Lucas. Great attitude. We felt like they really wanted us to have a very happy and satisfying time throughout the process. The car is terrific. Right from the port with 7 miles on it when we took delivery.

Janie_A

22 de dic. de 2013

I rate Dick Hannah Subaru as overall excellent because they were willing to work with me on both my trade in and the purchase of the Forester. Never once was I left to set by myself and wonder what was happening Matthew sat with me and talked through the entire process and who I would be meeting with and why. Curtis was very helpful working the financing so that I got the car I wanted at the price I could afford. This is the second vehicle I have purchased from Dick Hannah and would refer my friends to these two gentlemen.

giselle87

22 de dic. de 2013

Mike was very helpful, he made sure I got what I wanted. I am very happy with my new Subaru. Thanks to Mike I got a great deal.

JackBW

21 de dic. de 2013

This was a really enjoyable experience, working with all the people listed from Dick Hannah Subaru. We were treated with respect in a very friendly atmosphere. They were extremely patient with us as we were not sure which vehicle we wanted to buy. We finally settled on the on the 2014 Subaru Outback Limited. I would recommend Dick Hannah for anyone in search of a new/used automobile. This is actually the second car we have purchased from Dick Hannah.

murrder

21 de dic. de 2013

Best possible buying experience I could have asked for, friendly informative salesman. If you are looking for a no hassle upfront dealership go to Dick Hannah, you won't be disapointed.

ScottSlow7729

21 de dic. de 2013

Great, clean, and professional dealership. Were very helpful in negotiating a price that I could afford for my vehicle. Would recommend Adbul Quddus as he is very knowledgeable and helpful with any problem that would arise with the purchase.

Jamesjacobs1964

19 de dic. de 2013

Ron was a pleasure to work with. He made my car buying experience very nice he helped me find my new used car he also stayed with me during the whole finance process

JLunday

19 de dic. de 2013

Very friendly and professional. Accurate diagnosis and quote, as well. I bought my outback at this dealer and have been back for each service with good experiences every time.

mattyj5446

18 de dic. de 2013

My experience with Dick Hannah started on your website. I found it to be extremely helpful and very user-friendly. I was able to research all the vehicle brands and models I was interested in, as well as check the Carfax on each vehicle to verify its maintenance and accident history. This enabled me to narrow down my search considerably and feel confident and informed before going into the dealership.Armed with the vehicle history, stock # and phone # listed for the used car I had selected (2003 Toyota Highlander), I called Dick Hannah Suburu for the first time. After several mis-transfers from Parts and Services to Sales and some confusion as to the whereabouts of the vehicle, I was finally put in touch with Abdul Quddus and that's when everything started to come together. Abdul was friendly, helpful and forthcoming and made me feel like a valued customer right from the start. After quickly ascertaining what I was trying to accomplish, Abdul transferred the call to his workstation and promptly located the vehicle in question. He then arranged to have the vehicle ready for a viewing and test drive within two hours and we scheduled a one o'clock meeting. As I was traveling from Portland, this suited me just fine.When I arrived at Dick Hannah Suburu at 1:00 PM, Abdul was waiting for me and the 2003 Toyota Highlander was already parked out front and ready to go. I was immediately impressed and confident that Abdul was a man of his word, as he followed through on everything he said he would do. After inspecting the vehicle to my satisfaction, we went for a test drive that involved city and highway travel (impressed again), and had a very honest and frank conversation about the used car's history and condition and Abdul's role in the process. At no time during our conversation did I feel pressured or mislead in any way, but we both agreed that a used car in this mint condition with low miles would not be around for long.To make a long story short, Abdul stayed late that day so that I could bring my wife back with me after she got off work to discuss the purchase of the vehicle. He was very polite and respectful to my wife and had fun with my 3 year old daughter throughout the process. This made for an enjoyable sales experience with some "give and take" and a couple "hard lines" but in the end, my wife and I were happy with the price and purchase and we all left on good terms. I would definitely recommend Abdul and Dick Hannah to my friends and family and greatly appreciated his honesty and candor, as well as his earnest efforts to take care of me as a customer!

mheng

17 de dic. de 2013

Tim was professional and was very helpful in meeting our needs and budget. We appreciate the non high pressure sales and sincerity. Ask for Tim, he will put your best interest first.

Richard Alvarez

11 de dic. de 2013

My visit too dick Hannah subaru couldn't have been any better mike was a great guy did everything he could to put me in my new car I am very great full.

zluke13

9 de dic. de 2013

I had a pleasant experience at Dick Hannah Subaru in Vancouver. I was dreading going in there because of past experiences at OTHER dealerships. But this time was different. I already knew what I wanted and how much I was willing to pay. I met Ian Pearce and he wasn't pushy, he answered all of my questions and it was a positive experience all around. I will absolutely return to Dick Hannah Subaru to purchase a vehicle in the future.

1coug

8 de dic. de 2013

Ather Munson was the salesperson that worked with me regarding the purchase of a used 2005 Subaru. Thanks to his perseverance we were able to purchase the car we wanted as he stayed on top of its being serviced and detailed and to the fact that many other people were wanting to buy this particular car. As it could not be sold until the car was serviced and detailed he stayed on top of the process and told me when the car would be available for purchase. If he had not stayed on top of the things being done to the car, we would have lost out on this particular car as many people were ready to buy it! We got the car and without his hard work for us, we would not have been fortunate enough to buy this high quality and much desired vehicle...He also has an outstanding personality and was a pleasure for me to work with. Very friendly and outgoing and NO PRESSURE while we were working on getting this vehicle-something I can not say about other dealerships and their sales staff methods of sales. On a scale of 1-10 with 10 being the highest positive rating, I would give Ather Munson a 10. He is an outstanding employee for you.Service and financing for this car was outstanding and I would give both a 10 score too. The process of buying this vehicle was a very positive experience for me in buying this great car. Dick Hannah Subaru should be proud of this group, as I am. Purchasing a vehicle can be a very trying experience but you made this a very pleasurable experience. I will be back and thank you for the great service and to your outstanding sales rep Ather Munson-a great rep for your company. I will also pass on the recommendation to all my friends and associates to not hesitate to go to Dick Hannah Subaru to buy a vehicle and also will recommend to them to ask for Ather Munson as their sales rep. Again, thank you for the very positive way your staff has treated me, it was a treat, something that I never would say about dealing with an auto dealership! Way to go Dick Hannah Subaru and thank you.

lygibson

6 de dic. de 2013

We found Ather to be very friendly and helpful. He did not pressure us; answered all of our questions. We enjoyed our time with him, he was definitely part of our fun new car experience!

hannagainor

2 de dic. de 2013

Mr. Pearce was very friendly and kind. Everyone at the dealership was very kind. I am very happy with my car and am glad that Ian was there to help me find it. I will be coming back to him for my future purchases.

Subarumonty

1 de dic. de 2013

The service, friendliness, and the overall experience were the Nordstrom's customer care. Thank you Tuan!!

Tomkahl

1 de dic. de 2013

Tuan was very attentive and I didn't feel like I was getting robbed. In the end I was very satisfied with his recommendation. He was also very patient with me (I was hesitant to pull the trigger) and I never felt pressured.

Willweston

1 de dic. de 2013

I bought my new Subaru 8 hours ago, I've already passed along Peter Maher's name to a colleague with pure confidence he'll take as great of care of her as he did me. Peter brought no pressure, plenty of personality, knowledge, and no sleazy car salesman attitude. Love my car and only have the best things to say about him. Thanks, Pete.

Daisha1

30 de nov. de 2013

Ian was very nice and patient. He say and talked with my husband and i while the financing was getting worked out. He kept us informed during every step of the process. Very great sales rep!

dmasuda

30 de nov. de 2013

Thank you to Ian Pearce for the excellent service and for my wonderful wrx!! He is great salesman who let's you decide without being pushy (the kind of salesperson I like). Also, his continual customer service after the purchase shows his interest in the customer and not just the sale. Dick Hannah Subaru alone is excellent and I would also recommend this facility because of how much they are willing to work with you and their focus on serving their customers. Thank you everyone!

Neimi

30 de nov. de 2013

I shop a lot of different dealership and Dick Hannah Subaru gave me the best experience ever. Huyen my sales was excellent to work with. Made my process of buying a car a breeze.

vanessaskia922

30 de nov. de 2013

Ian Pearce was AMAZING! upon arrivial to the dealership we were welcomed right away. Ian began to talk to us about what type of vehicle we were looking for and about our needs as a family. It was nice to know that he genuily cares about what vehicle would work best for us wthout breaking the bank. the general manager was very pleasent and easy to deal with no gimics no bs. I really appreceited how we never felt rushed to make up our minds as closing time was fast approaching. Ian even stayed with us through the entire deal start to finish over an hour past his shift.

goddamnit0235

30 de nov. de 2013

Buying a car by myself for the first time has been nerve wracking. I went to two separate dealerships before coming to Dick Hannah Subaru. Sam Gibbs was the salesman who helped me and he made me feel comfortable with the buying process. He answered all my questions, and was very patient with me. Incredibly friendly. I didn't feel like a salesman was trying to make some money, but rather I had a friend who was looking out for me, helping choose the best car for me. I would not have bought a car if it were not for Sam Gibbs.

aug2158

30 de nov. de 2013

I first visited Dick Hannah Subaru on 11/16 to test drive the latest products offered by Subaru. The salesperson I met was Tim Jones who is very knowlegeable, professional, and friendly. He has also been the most patient with me because I came back 6 or 7 times, I lost count and so did he, to test drive the 2014 Forester. I really was dreading the experience of purchasing a car because of all the stuff you have to go through to get the deal done however Tim and the staff at Dick Hannah made the experience a very, very good one.I have been a Honda customer (also bought my last one at Dick Hannah) but I am now a Subaru fan after learning about the safety, reliability and overall value with the Subaru product.You can buy a Subaru somewhere else but I would recommend Dick Hannah because the people do make the difference:Kenny Nguyen and Curtis Etchandy-thanks for working so hard to locate the vehicle for me, I really, really appreciate the effort.Kamal Chaer-you have a great team and I felt very comfortable at the facility through the whole process.Ammar Njoum-thanks for being patient and explaining the financing terms to me so I could understand them completely.ANDTim Jones-He gets the salesperson's Medal of Honor for putting up with me!Best regards,Chris Abdilla

toniraine28

29 de nov. de 2013

Was the best visit matt took great care of us didn't push us to buy gave us the best deal we could ever have had on our income he got us into a beautiful car and we couldn't be happier with our purchase.

Jaimee1

29 de nov. de 2013

Had a wonderful experience with Ron. The process was smooth and fun. Ron was very experienced. Would recommend dick hannah. Love my forester. Thanks A bunch

VagaRoo

28 de nov. de 2013

An absolute stellar buying experience! This sale began Online with Kent. He was honest and upfront about everything right from the word GO. All questions answered, great prices, and no surprises. Brian took care of the sale in person and was pleasure to work with in all aspects. Clear concise info and went out of his way to ensure all bases were covered. Even Finance with Ammar was easy and pleasant---everything clearly laid out and explained in detail. Nice job guys---I'll surely buy here again and certainly recommend you to my friends. Frank Sikorski

Irenem12

28 de nov. de 2013

I came in to Dick Hannah Subaru expecting to be treated as you would think a car dealership would. Was I surprised, our salesman Tim was fantastic, he treated me with respect and was to the point with prices and ad ons. (Warranty). Curtis the sale manager was Not mean and rude as the last review states him to be. He was very charming and professional. I will recommend Dick Hannah to all my friends.Love my Subaru and can't wait for snow.

VancouverAP

23 de nov. de 2013

I visited multiple dealerships prior to checking out Dick Hannah. I was instantly greeted by Ather and before we started looking at vehicles, he sat down with me and asked what I was interested in. He was very personable and I drove off in a new vehicle for, what I felt was, a good deal. I would definitely work with him again in the future.

mlrpreis

21 de nov. de 2013

The best think was having Abdul who was straight forward, informative, and helpful. The second best thing was his allowing me to communicate with the "man behind the curtain." Maybe I didn't get the best price, but I got what I wanted at a fair price and wasn't made to feel like a pawn in the game.

Akessler02

17 de nov. de 2013

We enjoyed these people but will not ever work with Curtis again. He was demeaning, rude, manipulative and down right mean. Thank you to everyone except for Curtis for your wonderful customer service skills and actually listening to your clients.

Howiemom

17 de nov. de 2013

These guys, especially Ron, made the experience personal. The first car they pulled for me was exactly what I needed/wanted. Best dealer experience I've had.

ciggy

14 de nov. de 2013

Our experience was very positive overall. Abdul was nice and professional and we really liked his pink tie! Too bad I missed out on the free Fusion Pass by 1 month!

Chris.Monroe

14 de nov. de 2013

We have bought two cars now from Mike at Dick Hannah Subaru. A new Forester and a used Frontier. Mike is friendly and works very hard for his customers. You will be hard pressed to find a nicer or harder working sales person. NOTE: Do your research on your cars wholesale value and the fair price for the vehicle you are looking to purchase, because the sales managers at Dick Hannah are there to make the dealership money, not save you money. As an example, on our first purchase their initial offer on our trade-ins was about $3,000, but the final negotiated amount was close to $9,000.

smkipp

13 de nov. de 2013

Every time I leave the Dick Hannah Subaru service center, I feel like I leave with a new car.Over the past 3 years my 2010 Forester has been having its regular maintenance there. I've dealt mostly with Andrew both on the phone and in person. He is courteous, informed, and efficient. The work done on my car has been excellent. It is easy to get an appointment, and the work is done in a timely manner.

Sheila.B

12 de nov. de 2013

This is my third purchase from Dick Hannah and decided this time to check out the Subaru's, Matthew Lake was terrific at finding vehicles which met my criteria. I really appreciated his patience as well as the selection. I also appreciated that he was OK letting me walk around the lot and test driving a couple of vehicles before choosing my Subaru Outback.

skidude

10 de nov. de 2013

Fair price, genuine sales team. Worked with Chris barber, he was extremely patient and ensured we were getting what we needed.

JGC49

10 de nov. de 2013

All staff assisting me with my purchase were professional & concerned themselves with providing me the best possible deal on the Subaru I chose to purchase. It was the best experience I've ever had in a dealership. They are all really, really NICE. I LOVE my new Subaru!!! THANK YOU ALL SO VERY MUCH at DICK HANNAH SUBARU, ESPECIALLY PETER & KAMAL.

epidemicmd

6 de nov. de 2013

Mike was great. He never pressured me and answered all my questions. Very happy with my purchase. They stayed late to make sure we got the deal done. Will be back.

toofaye

4 de nov. de 2013

Brian was my sales rep and Ammar did my financing. Both above and beyond with customer service. They were awesome. Great Job guys. Thanks again.

chien

1 de nov. de 2013

I am happy with my Subaru and the dealer Dick Hannah. I think internet helped me get price I wanted. The person who helped me was Sam Gibbs and I like he showed me how everything on my Outback worked. I recommend.

Allaz

1 de nov. de 2013

Awesome job by Tuan. Not only helped me find the right car, he walked me through the process. We are 100% coming back to Dick Hannah Subaru.

Robertz

1 de nov. de 2013

Dick hannah subaru is my subaru destination. Tuan was friendly and i felt like i got a good deal on my car. We just moved to the area so he pointed out some of the good pho restaurants too. I love my new subaru outback.

mousecrazy

31 de oct. de 2013

Peter was very friendly. Made us feel at ease right away. He answered all of our questions, didn't try to sell us anything we didn't want, made it a great experience start to finish Thanks Peter :)

Happy one6699

31 de oct. de 2013

I had an excellent experience here with Peter Maher. I went to buy a new Subaru and they were very helpful and friendly and willing to work with me to meet my specific needs. I would definitely recommend this dealership and Peter to anyone interested in buying a Subaru!

allbrochestlewbec

31 de oct. de 2013

I was nervous about buying my first new car, as I had never heard anything but nightmare stories about sleazy salespeople. Peter Maher proved to be an exception to the stereotype. He never attempted to sell me anything I did not want, and was upfront and helpful throughout the entire process. I was buying the car long-distance, and enjoyed being able to complete the process through email and text message. I was unhappy with the finance department who were unable to help me complete the paperwork long-distance, necessitating a wait on the day I picked the car up, but that was the only hiccup in the entire process. I would definitely recommend this dealership and Peter Maher to a friend.

georgel87

31 de oct. de 2013

The entire Dick Hannah experience was nothing short of wonderful. My fiance and I knew walking into the dealership that we were getting a car but not how to go about it as we are first time buyers. Tim was very helpful in finding us exactly what we asked for down to a "T" instead of trying to sell us something we didnt want or need. As for Ammar, his service to help insure of financing was above and beyond the call of duty. EVeryone at the dealership was amazing with our two young children and I am already recommending Dick Hannah to people I know.

wrhodes416

25 de oct. de 2013

They had what I wanted at a competitive price. Mike was professional from the moment I got there thru the end. He even went out of his way outside of work to help me with some paperwork for my trade. I would definitely recommend them and return for my next purchase.

ma_musick

25 de oct. de 2013

This was our first time really investing in a car purchase, so my husband and I drove to Dick Hannah after hearing nothing but great things. Not only did they help us get the exact car we came in for, but they explained everything clearly, and helped us every step of the way. Brian was so kind, and in no way pressured us to buy- we truly felt that he was there to help us make the best decision for our family, not the company's bottom dollar. Being first time car buyers (from a dealership) It was a very refreshing experience for us.

jrrdlvrz

22 de oct. de 2013

Mike and Ammar where very helpful in the purchase of my Subaru legacy i would definitely recommend my friends. Not only did they help me find the right car for me, but they helped me understand everything about my new vehicle 10/10 customer service.

Harper14

17 de oct. de 2013

Timothy was very friendly when I came in and very patient with me as I am kind of stubborn and picky. He answered all of my questions with honesty which I really liked and respected. When I finally decided to purchase the car, he helped me get the best deal I could and still keep everything in my price range. Overall my experience that day was phenomenal and I will definitely be going back there for my future endeavors dealing with cars.

nrounce

16 de oct. de 2013

After visiting the Subaru dealership in the town I live and having a very dissapointing experience, I decided to drive almost 4 hours (one-way) to visit Dick Hannah for their superior reputation. From the moment I walked in the door, Abdul & Long both worked very hard to get me a great deal on my used Subaru. It was a pleasure working with them and I would do it again in a heartbeat. Thanks, guys, for all your hard work!! I love my new-to-me car!!Nicole

nfrancisco

8 de oct. de 2013

Over the last few months I had visited SEVERAL car dealers in search of a car that would be perfect for my family. Due to recent events I "thought" I was car searching with pretty damaged credit and would have to sacrifice by having a high interest rate/long term in order to get the reliable car that I really needed. Each car dealer I visited presented me with different information regarding my credit but NONE of them showed me what my actual score was and what I could qualify for UNTIL I visited Dick Hannah Subaru. The honest attitude that I got from both Abdul Quddus and Kenny Nguyen were what hooked me within my first 30 min visit. Kenny actually showed me what my credit score was, told me that it was not damaged after all, and that I really could get a pretty good interest rate, despite what other car dealers had previously told me. This was my first NEW car purchase and so I wanted it to be just right, going back and forth on features and colors Abdul was ever so patient with me and Kenny did his best to search down the perfect car somewhere in the PNW Region. I finally pushed the order through and my car arrived 2 weeks EARLY! Brand New 2014 Crosstrek! When I arrived on a Saturday afternoon to sign my final paperwork Ammar Njoum walked me through each piece of paper and took the time to make sure I understood everything even though he had gotten off shift an hour earlier and I'm sure would have much rather been home with his family. I cannot express how much I appreciate the honesty and loyalty that each of these guys gave to me on each one of my visits. Making a big purchase like this can be nerve-racking; but I felt like I was in good hands with Dick Hannah Subaru! THANK YOU SO MUCH ABDUL!

kenbrooker

7 de oct. de 2013

What more can I say? The service, quality of work, friendliness, price, and overall experience were 5.0 overall.I left my car Friday, was given a choice of several spiffy loaner cars, and even though we all knewI would pick up my then beautifully accessorized Subaru Outback on Saturday morning,Service Rep Andrew called me Friday evening to assure meMY CAR WAS READY!!

Lday77

2 de oct. de 2013

Everyone was incredibly helpful. Not at all pushy, which I really appreciated. It was a great experience. Ron was incredibly helpful; I would absolutely recommend Dick Hannah Subaru!

1joeydog

29 de sep. de 2013

On August 31st I Purchased my new 2014 Subaru Outback at Dick Hannah, then went on vacation. Just getting a chance to write today.I purchase a new car every two or three years and have been to many dealers in my 54 years in the Portland metro area. My experience at this dealership was by far the best I've ever had. They gave me a great price on my new car, as well as a very fair price on my trade in. Curtis and Mike are great guys to work with, refreshing to work with people who have a sense of humor and enjoy what they do for a living. The whole purchasing process from start to finish was the way all car dealers should operate. You don't get that feeling of being taken advantage of or being ripped off. If you are looking to be treated with respect, and have some fun during car shopping you should definitely check these guys out. I will be doing business here again in the future, (also my friends and family). Keep up the good work!!

meganyann

28 de sep. de 2013

My experience was great at Dick Hannah Subaru. I got connected with Dave and he dealt with my wavering for a whole month before we actually figured out what I wanted, and how to get it for me. He was always so prompt in contacting me after an email or phone call. Always friendly and helpful, and willing to help me out even though I wasn't 100% sure of what I was looking for. He helped me get the car that I wanted, with all the bells and whistles on it. This being my first time buying a car, I was nervous and scared about being unhappy with whatever I chose, but I am so excited and thrilled with my new car that I would recommend this dealership and particularly Dave to anyone I know who wants to buy a Subaru, new or used. The actual process of buying a car was very smooth. Even though there was a lot of paperwork and signing, everything was laid out in front of me, explained, and organized. The financial portion was also explained very thoroughly, along with all of my additional options for insurance and warranty. Overall, a great experience and now I am driving a car that I never thought I would own. Very satisfied.

tomatohater

25 de sep. de 2013

Buying a new car is a very stressful experience. Ron made my wife and I feel very comfortable throughout the process. He left us alone when we needed to talk, but was immediately available when we had questions. Ron helped us find the car we wanted and didn't try to push us into anything else. He knows the product line very well and that knowledge helped us decide what features we wanted. Just a very good experience overall.

apedersen44

24 de sep. de 2013

Brian was GREAT!! He was incredible helpful and did not pressure us or push us in any direction we didn't want to go. He used the imformation we provided to help us find the right car for us within our budget. Brian provided us with a very positive car shoping experience! Thank you Brian!!

mwoods1181

23 de sep. de 2013

Tuan Bui earned the high rating for Dick Hannah Subaru. He was extremely friendly and helpful with an honest and sincere attitude rather than an over-the-top-I'm-trying-too-hard salesperson attitude. The showroom was inviting and relaxing and Tuan did all the running around while I was kept comfortable on a couch watching TV and not sitting on a hard chair in an office staring at the wall wondering if anyone is ever coming back. Great experience overall.

LuckyWarner0318

21 de sep. de 2013

Amazing service!! Mike went above and beyond to get me the perfect car at an amazing price. Highly recommend him and the dealership for all of your car shopping needs!

cgrahnert

20 de sep. de 2013

Our experience with this dealer ship and sales team was possitive. Thank you for our new car and working with us to make it happen.

aigeus

19 de sep. de 2013

We made a couple visits to the dealership before we decided which car to buy. Everybody was very friendly and super helpful every time .Finally we made our deal and we were out of there with our new car in no time. Thank you gentlemen for a perfect atmosphere and attitude.

Tyddyutfvhb

19 de sep. de 2013

Great experiance. A bit of a disconnect between the internet sales and dealership. I had an appointment, but they were not prepared when I arrived, as if not expecting me to be there.

chrismmmmm

17 de sep. de 2013

Everything was much better at this dealer than others visited, we appreciated the low stress, and easy going nature that seemed to be there - As this was our first big car purchase - we didn't really have the best ideas about trustworthyness of dealers etc. But ended up "feeling" very good about shopping at Dick Hannah. Our salesman Timothy Jones, was very friendly and made sure to spell everything out for us, without forcefulness, and more out of educating us, Thanks bud!As far as the selection there - they had multiple newer used Subarus that we wanted - it was hard to decide! Good place - Very helpful - We would shop there again

vowels79

16 de sep. de 2013

I had an awesome experience at Dick Hannah Subaru! I came in not sure which vehicle specifically I was wanting in the subaru but Tim took his time with me letting me drive a couple different ones and NEVER being pushy. Everyone was very friendly and patient and made me feel at home even with my little boy they were very accomodating and making sure we had something to drink and even snacks to help us out! I would definitely recomend Dick Hannah Subaru and to work Tim!

Victoria Diaz

16 de sep. de 2013

At Dick Hannah Subaru I was met with kindness an dedication. Thanks to Abdul Quddus and Long Nguyen among others I'm driving my dream.

Christina V

16 de sep. de 2013

I had an awesome experience at Dick Hannah Subaru! I came in not sure which vehicle specifically I was wanting in the subaru but Tim took his time with me letting me drive a couple different ones and NEVER being pushy. Everyone was very friendly and patient and made me feel at home even with my little boy they were very accomodating and making sure we had something to drink and even snacks to help us out! I would definitely recomend Dick Hannah Subaru and to work Tim!

astutte

15 de sep. de 2013

Ron was super friendly, knowledgable, and very helpful. I never felt pressure to make any decisions, he was just asking me questions to help guide me towards the right subaru for me. Thanks Ron!!

westmamd

12 de sep. de 2013

Erin and Abdul were able to get me a good price for exactly the car I wanted. It wasn't in stock when I ordered it, but they had the model and color (Dark gray Impreza) I wanted being delivered a couple weeks later and it actually wound up arriving a few days early. Overall a very good experience and I will use Dick Hannah Subaru again if my next car is a Subaru.

carloverAWD

11 de sep. de 2013

Dick Hannah Subaru is a disgrace of a dealership. The employees and supervisors are disorganized, insulting to customers, and negligent. While taking a test drive, our sales person Abdul Quddus was on his phone selling a refrigerator. When I asked about certain features of the vehicle, he referred me to the window sticker. I initially selected Dick Hannah Subaru because they were referred through USAAs car buying service which both guaranteed the TruCar price as well as offering a .5% discount on financing.I arrived at Dick Hannah Subaru with a PRE-APPROVED loan from USAA and cash, intending to purchase and drive home a vehicle. The vehicle I selected was on the lot, but I was unable to drive it home for 9 days after purchase because of Dick Hannah Subaru's deceptive operation. Inquiring about the delay revealed the full extent of their deceptive operation. I asked why I could not yet take possession of the vehicle, and I was told that since I did not sign a "back up contract" at initial purchase, I could not take possession until my PRE-APPROVED loan check from USAA cleared in Dick Hannah's bank-- days after USAA confirmed wire transfer of the funds to Dick Hannah. I asked if I could sign a back up contract on the spot to take possession, and was told "no", because I did not have adequate credit. And this comes from a dealership with whom USAA has a regular working relationship and which was in fact referred by USAA.During our purchase experience I verbally requested that DH did not run a credit check, knowing I did not want to finance through the dealership. I was handed a form to sign anyway authorizing they run a credit check, so I wrote a note on it saying I did not give consent for a credit check. I was asked to fill out the form again without my note, and verbally told that it would be a background check rather than a credit check. It is illegal to check someone's credit without permission, which I maintain I did not give DH. They conned me into signing the credit check by telling me it was a background check. This is why I rate the dealership at a 1 for Customer Service, Friendliness, and Overall Experience. As far as pricing goes, it was terrible. I inquired about a couple vehicles, and was offered no incentives or other reasons to feel compelled to buy a car from them. I would have tried to up-sell me on a more expensive vehicle or a different package, at least once, and the fact that they didn't makes me feel like they really didn't care if I bought a car from them or not, and that they weren't listening to my interests and needs as a customer. The dealership was reluctant to consider my offer- priced by TrueCar through USAAs purchasing service- until I threatened to go elsewhere. Abdul Quddus used the phrase "but I don't want my manager to yell at me" when I was negotiating for a better price, so I asked that he bring the manager out to talk to me. Magically, Abdul didn't get yelled at (that I could hear), and he was able to offer the TrueCar price. While signing paperwork with the finance manager Long Nguyen I was perpetually deceived. He failed to tell me that I was being recorded in his private office until the end of the conversation when he asked if I had more questions before he turned off the camera. When confronted about the failure to inform, he said, "oh". It is a felony to video and audio record someone without their knowledge. I have a knack for legalese and reveled in reading the entirety of the contract, to the displeasure of Long, who perpetually stuck his pen in my space and showed me where to sign. Because DH considered my vehicle "sold" before I was able to take possession, they take on an appearance of having more frequent sales than they do- which surely is an incentive for them to be able to purchase more (and thereby less expensive) vehicles wholesale from Subaru. By hanging on to my vehicle as well as my money, they were able to earn additional interest. Essentially they double counted my vehicle for a week as both an asset and an accounts receivable because they did not acknowledge my PRE-APPROVED loan and cash payment as sufficient to take possession of the vehicle, yet the same loan and payment were sufficient for them to consider the vehicle sold. I work for a large sportswear company near Portland, Oregon, and am a Doctoral student at a top-tier university. My colleagues are powerful and smart, qualities foreign to the shady employees at Dick Hannah Subaru. It is a matter of grassroots social justice that I share my unfortunate experiences at Dick Hannah Subaru with colleagues. It is in the best interest of our local business community that Subaru owners and aficionados take their business elsewhere. The opportunity revealed within this scandal of a sale is to commend Subaru on building reliable, affordable and appealing vehicles which sell themselves. Please avoid Dick Hannah Subaru.

mickgordon

11 de sep. de 2013

The rating for customer service and friendliness being great are due to the services we received from Mike El Krewi. His courtesy and willingness to make our visit as pleasant as possible was the only reason we ended up buying the car we had negotiated online. Erin Wallace also handled all the online negotiations in a timely and efficient manner. The price quoted us online was the best of several Subaru dealers we dealt with. She responded to all our questions regarding different models, colors, etc.in a very timely and professional manner. However, the reason for the overall experience being OK at best was due to the extended time and inconvenience we experienced spending all day waiting for the car we were told would be ready for us. My wife and our grandson were with me which made the wasted time all the more unpleasant for us. I had specifically stated that I needed for the car to be at this dealership location before making the lengthy drive from our home. When we arrived we were told by the sales manager that the car we wanted wasn't there yet but would be arrive without much delay. Six hours later the car arrived and we could complete the deal. One hour of that was spent with the financial manager redoing work that could have been completed while we were waiting. His attitude wasn't the best either. In short, with a little attention to detail by those responsible to secure the car and complete the paperwork this could have been a great overall experience. That's the reason I would recommend this dealership if they bring this review to the attention of those responsible for the delays.Gordon Enyeart

Roman Kokotek

2 de sep. de 2013

Thank you, I'm very happy with a NEW SUBARU!!! Looking forward to do more business

mjohnson68

31 de ago. de 2013

I love my new Subaru. Had a great experience on my purchase. Tuan was awesome to work with. Would definitely recommend to my friends and family.

ArthurClark

31 de ago. de 2013

I had called and made an appointment for the next day and drove out to be sure I could find the address. When I got there and talked with Ken and let him know I had my husband with me as I'm his caregiver,Ken said they could get to us while we were there and I wouldn't have to come back the next day.What a wonderful thing that was and I told him how much it meant for me ( to not have to leave Art and come back the next morning) I had my son-in-law bring the car in before to have the part that was recalled replaced, but this time we came in ourselves. We bought the car in Calif in April 2012 and it only had under 3000 miles on it but my husband wanted me to check on having the oil changed and because he can't do much anymore, I came in with it and Ken was kind enought to listen to us and I can't say enough about the kindness we were shone and the good service we recieved. Nancy Clark

redrover1948

31 de ago. de 2013

I visited Dick Hannah Subaru unsure if I would qualify for a lease and was helped tremendously by sales person Sam Gibbs, who answered all my my questions and more. He introduced me to the Sales Manager Kamal who showed me exactly the information I needed as soon as I asked. I actually didn't think I could get a Limited Legacy but I drove out in a Twilight Blue Legacy with 'all the fixins'! Sam and Kamal were a joy to visit with as well as buy from and even the paperwork that the finance person Ammar helped complete was painless! I am sure you will see me again at the end of my lease! Thank you, Dick Hannah

redrover1948

31 de ago. de 2013

I came to Dick Hannah Subaru curious about leasing options, and was pleased with the knowledge that the sales person Sam Gibbs offered. With his help and some straight forward math I left the dealership in a Twilight Blue Limited Legacy - I began thinking my budget wouldn't permit me that much car. Sam was a joy and the Sales Manager Kamal made it all easy. Even signing the paperwork went fast and was done by a nice man named Ammar! I would certainly recommend both Dick Hannah Subaru and Subarus in general to anyone considering a new car!

johnnymac149

30 de ago. de 2013

Just wanted to say thanks to the Dick Hannah Subaru team, especially Brian Ramsdell. Brian put up with us all day as we drove 4 different vehicles, then handled a complex trade in of more than one vehicle we owned. The guys were happy to negotiate to our needs, and we walked away happy. They even treated us to pizza when we were done! (Unusual and awesome to say the least.) Getting the extended warranty at a very reasonable price along with free tires for life was great too.We would definitely recommend this team to a friend.

sethborne

30 de ago. de 2013

Mike was quick and not too assertive while helping me in my process of finding a new vehicle. I didn't feel rushed and I didn't feel pressure to buy something I didn't want. Probably could have gotten a little more for my trade-in, but I felt the trade-in value was fair enough for what I was getting in place of it. Would have been nice to have had the car detailed before I got it, but I was told it just came on the lot and the detail-crew wasn't there on Saturday. With a little elbow-grease it got cleaned up and I was happy with the car. Everything was much easier and faster than I expected it to be. Thanks Mike!

maryh658

30 de ago. de 2013

Everone in the dealership was very friendly and professional. I have dealt with Abdul and he is the best. He is friendly, extremely knowledgable and most importantly honest. He was able to answer all my questions and concerns and he made it very comfotrable for me to make my decision. He is a very genuine person and seems to care more about customer satisfaction than just making a sale.

John M

30 de ago. de 2013

Just wanted to say thanks to the Dick Hannah Subaru team, especially Brian Ramsdell. Brian put up with us all day as we drove 4 different vehicles, then handled a complex trade in of more than one vehicle we owned. The guys were happy to negotiate to our needs, and we walked away happy. They even treated us to pizza when we were done! (Unusual and awesome to say the least.) Getting the extended warranty at a very reasonable price along with free tires for life was great too. We would definitely recommend this team to a friend.

troyermish

26 de ago. de 2013

Brian and Matt took the hassle and stress out of buying a used car. They treated me with respect. They helped me find the car that would meet my needs and fit into my budget. They were not pushy, not rude and did not use pressure tactics like I experienced at another location.

Janeller

26 de ago. de 2013

While I never am one to enjoy buying a new car, buying my new Forester was a fairly painless process. Jeremiah went above and beyond after the sale, helping me return my rental car, staying cheerful even when we discovered the rental office was closed and he got stuck driving me and another complete stranger around town trying to find another location.

New to Vancouver

26 de ago. de 2013

While I never am one to enjoy buying a new car, buying my new Forester was a fairly painless process. Jeremiah went above and beyond after the sale, helping me return my rental car, staying cheerful even when we discovered the rental office was closed and he got stuck driving me and another complete stranger around town trying to find another location.

Anita M

26 de ago. de 2013

Matt Lake was my salesperson and he took me on two test drives. When the first car that I wanted was sold, he and his supervisor found me the same one at another dealer. They got it there the very next day and I love it! Everyone was very professional and they introduced me to the service department manager, who was so friendly. Looking forward to having a long partnership with this dealer.

davideyerly

25 de ago. de 2013

My shopping experience at Dick Hannah was excellent! It started with Internet Marketing Assistant Kent Ha. I built a car on Subarus website and compared prices among Subaru dealers in my area. Where other dealerships took a day or more to respond to my email questions, Kent got back to me within hours or minutes. Kent was able to find the car we wanted (special order because of optional features) for the best price. For that reason, I chose Dick Hannah over other dealers located much closer to home. Upon arriving at Dick Hannah, we were greeted by Sales Representative Brian Ramsdell, who treated my wife and I like royalty. Brian did a quick appraisal of our trade-in and put together the sales documents in no time. Because our car was a special order, we were scheduled to take delivery about a week later. The plan was to take care of the paperwork in advance so, when the car arrived we could just pick it up and drive away. This is where Sales Manager Kenny Nguyan came in to play. While my wife and I were finishing up the paperwork, Kenny located a car with all but a few options we wanted at a dealer about 200 miles from Hannah. Kenny said he could have the delivered and all the options installed by the following day. Obviously, my wife and I were thrilled. Kenny was great.The next day, my wife and returned to Hannah to pick up our Car. Brian was waiting for us when we arrived. He had the car waiting in the parking lot. The car was exactly as promised--all options installed, detailed, and a full tank of gas. Brian familiarized us with all of the features, paired our phone to the Bluetooth system on the car, and away we wentsatisfied customers.In the following days, Brian and the Hannah Service Department called us to make sure we were happy with our car and that everything was working to our expectations. We really appreciated this. In summary, our purchase at Dick Hannah Subaru was a 10 out of 10. We recommend Hannah to anyone considering a car purchase. Thanks again to Kent, Brian and Kennygreat Job!!David and Isabel

joepaulaburgher

23 de ago. de 2013

Great experience from start to finish. Timothy really listened to us and did an excellent job of finding the Forester we have always wanted. We couldn't be happier with our purchase. Thank you Timothy!

atodd

23 de ago. de 2013

I test drove cars a bit ago with Jeremiah and came back because he was so great. He was patient, respectful and kind and I felt very little pressure to buy. I worked with Long Nguyen in financing and he was also great. Wound up with a great car at a great price!

blair1047

22 de ago. de 2013

Ron was great, easy to work with and experienced. Ron and the others went out of their way to get us the car and deal that we wanted.Ron also made sure we were comfortable with the car before we left the lot and followed up a couple of days later to see if we had anyquestions or issues. Thanks to everyone Dick Hannah Subaru, We Love Our Car!!

Barb & Desi

22 de ago. de 2013

Ron Menteki made all the difference in buying our first Subaru!! He made it an excellent experience. From finding the car we wanted and having it brought in, to getting us a great deal, to financing. Everyone was great. Our Forester will be our car for a long time, We Love It!!! Ron was very patient, explaining all the details of the car and how everything worked so that we were completely comfortable when we left the lot. He even called a couple of days later to make sure we were ok with the car and see if we had any questions. Thanks Ron and Everyone at Dick Hannah Subaru

ankilikh

20 de ago. de 2013

We had a great experience buying a new car. The service was great and friendly. They answered all of our questions and helped us choose a vehicle that was most suitable for us.

Dtrapp32

20 de ago. de 2013

I was very nervous going into it, my past buying experience didn't go so well! Great customer service, salesman, jeremiah was his name, made things so easy! And then he called new back 2 days later to make sure I was still satisfied! Couldn't have asked for a better experience!

JessicaGardner

17 de ago. de 2013

I first went to Dick Hannah in December and bought a car from Pete, Pete was great but the car was not, I bought a outback sport stick and it just did not fit my family needs. I went back several times trying for a trade in. Huyen was great the last time I went in, quick service and only showed me Foresters I really wanted to buy/ would be able to buy. Ammar the business manager is who really went out of his way to get my family the car we really wanted. He worked quick and hard to make all the numbers work. He did not mess around or give us outrageous payments. My family and I are now the very proud owners of a Forester, a car we will keep forever.

InLoveWithOurForester

17 de ago. de 2013

I first went to Dick Hannah in December and bought a car from Pete, Pete was great but the car was not, I bought a outback sport stick and it just did not fit my family needs. I went back several times trying for a trade in. Huyen was great the last time I went in, quick service and only showed me Foresters I really wanted to buy/ would be able to buy. Ammar the business manager is who really went out of his way to get my family the car we really wanted. He worked quick and hard to make all the numbers work. He did not mess around or give us outrageous payments. My family and I are now the very proud owners of a Forester, a car we will keep forever.

RNLori

14 de ago. de 2013

We bought a car from Dick Hannah 10 years ago and just replaced it with a new one. Peter Maher made the buying of our new Subaru an excellent experience. This is our first car with all the new technology and Peter spent all the time we needed to learn where to find everything and how to make the most of all that the car had to offer. He and the person in finance made signing the paperwork involved as simple as possible, too.

MicheleBailey

14 de ago. de 2013

I had a great experience at Dick Hannah Subaru. The sales guy Tim Jones was honest, easy to work with and worked hard to get us into the car we wanted. I appreciate his efforts and hard work. The manager was also very helpful and spoke with us directly. Tim stayed with us the entire time we were there and didn't just drop us off with someone else to finish the process. We had one snafu with the Gap insurance, but other than that it was a great experience!

kevlor94

14 de ago. de 2013

Peter Maher made the buying of our new Subaru Forester an excellent experience. This is our first car with all the new technology and Peter spent all the time we needed to learn where to find everything and how to make the most of all that the car had to offer. He and the person in finance made signing the paperwork involved as simple as possible, too.

Michele

14 de ago. de 2013

I had a great experience at Dick Hannah Subaru. The sales guy Tim Jones was honest, easy to work with and worked hard to get us into the car we wanted. I appreciate his efforts and hard work. The manager was also very helpful and spoke with us directly. Tim stayed with us the entire time we were there and didn't just drop us off with someone else to finish the process. We had one snafu with the Gap insurance, but other than that it was a great experience!

Kathy

14 de ago. de 2013

I purchased my fourth Subaru from Dick Hannah and working with Jeremiah was the best experience I have had since working with Dick Hannah Subaru since 1988. He thoroughly explained all the features of the car and was a very patient teacher in using the features, going over manuals, and taking care of all the details in a positive and timely manner. I would recommend him to anyone as a great representative when they are considering a Subaru purchase.

brandyjanik

12 de ago. de 2013

We had read Tim Jones positive reviews online, and knew we did not want to by a car by any other dealer. He was Very friendly, without being over the top. In all he said and did he was sincere, and polite. Tim took a real interest in us personally and worked hard to get us a great deal on a car that fit our family and budget needs. I would highly recommend Tim Jones to all my family and friends or anyone reading this review! We walked into Dick Hanna looking for a car we needed, we walked out with a car we truly loved! thanks again so much!

vincentcleese1

11 de ago. de 2013

Matthew Lake was very good at getting me in to a car that fit me and my needs. I could not be better with the way he would ask someone if he did not know something rather then making wrong assumptions. I was not the easiest to deal with but he found a way to get me in to a car that fit me well.

MikeSubaru

11 de ago. de 2013

It's taken me months to finally post a review because my car buying experience at Dick Hannah was so negative. I don't recommend going here to purchase a car. I was overcharged, manipulated and bullied by the two sales people who worked me over. Stay away.

Vincent Cleese

11 de ago. de 2013

Matthew Lake was very good at getting me in to a car that fit me and my needs. I could not be better with the way he would ask someone if he did not know something rather then making wrong assumptions. I was not the easiest to deal with but he found a way to get me in to a car that fit me well.

Lacey M

9 de ago. de 2013

My husband and I recently bought our first Subaru from Dick Hannah Subaru. I had been in touch with Ron before we went to make sure they had the specific car we wanted. This was the easiest, car buying experience we have ever had. Everyone there was so very nice and helpful, but without being pushy.

terry.beebe

1 de ago. de 2013

Thanks to dick hannah I really got the best price. I went to wentworth and they jerked me around and tried to make a buck off me and didn't have the same quality of service. Thanks to the sales team at dick hannah we went home ready for the winter.

greenie55

1 de ago. de 2013

It was a breeze and fun experience. Tuan was easy to work with. Very little pressure when it came to buying. We love our Subaru outback and the fantastic customer service that we receive at dick Hannah Subaru

Peter

1 de ago. de 2013

I always heard mixed reviews about dealers don't know how people like to do business but I had a great experience. Ali Shaer at dick Hannah's Subaru location treated me with respect an took me seriously and found me the right car.

rharris1

31 de jul. de 2013

Had a great experience working with peter. We were greeted right away and he made the car buying process easy for the first time. He was extremely knowledgeable and friendly. I didn't feel pressured at all, which is rare these days. Thanks again for all the time and hard work you did in helping us find the perfect car.

dmedalen

31 de jul. de 2013

"DJ" changed any preconceived notion that salesmen were just out to sell cars. He was very patient and worked beyond what I expected to help me find and buy a new subaru. He is the nicest person I have met at a dealership. He listened to what I was looking for and I felt he was generally interested in that effort to purchase a new car. He diligently worked with the finance department to attain what was I felt I could handle. I have and will definately recommend Dick Hannah dealership to anyone I know to check out this place before or after going somewhere else. BRAVO to DJ! He is the greatest and deserves a good recommendation and an employee award if there is one!Debbie in Vancouver

Aahlgreen

31 de jul. de 2013

My mother in law had 2 great experiences buying Outbacks here, so my husband insisted we take the 2 hour drive when it was time to buy our Legacy. The process was really smooth and our salesperson even helped us take care of our daughter when we needed time to read papers or talk. Will definitely buy there again.

chasch21

31 de jul. de 2013

We recently purchased a 2013 Subaru Outback from Dick Hannah Subaru in Vancouver, WA. We initially worked with Erin Wallace via internet sales. We knew which Subaru model and package we wanted and she was able to find a car that would fit our needs and sent back a quote. My husband also spoke with her by phone and we decided that we would travel the two hours to see the car. We were frustrated with some less than satisfactory meetings with our local Subaru dealership so were very interested in looking outside of our local Eugene, OR area. We met Brian Ramsdell and right away felt very comfortable with him. He was very knowledgeable about the car and answered our questions very competently. We had been looking at this particular car model and features for awhile so it helped to be able to really study the car again and Brian was great to work with. We spent quite a bit of time with Brian and he was very patient with us and after reviewing all the information and seeing that we were able to stick with the price that Erin had quoted us, we decided to make the purchase with Dick Hannah Subaru. This is a large purchase for us so we are very careful with a decision like this and Brian helped us feel comfortable with it, whereas the dealership we had tried to work with in our home town just didn't that feeling of trust that is so important so that when you leave the showroom you feel that something is missing. We certainly did not feel like that when we left with our car this time! We have been driving our car about 1-1/2 weeks now and just love it and definitely do not have buyer's remorse and feel that how we were treated and the very fair price we paid for our car certainly played into that.

mikevk

30 de jul. de 2013

Great experience. Used internet dept then came in and bought from a friendly salesman Tim, he showed us all the features of our new forester and even setup our Bluetooth on our phones. Will do business again.

Debbie

30 de jul. de 2013

"DJ" Johnson has changed my mind regarding the old concept of a "car salesmen" being pushy and out to sell a car; something that I have been very skeptical about. He took the time, listened to what I was looking for and wanted to do and did everything thing in his power to make my purchase at Dick Hanna another very great experience! I had purchased a Subaru in 2012 and was pleased as punch then. This experience I recently had on July 27, 2013 was way above and beyond my expectations. DJ was the most patient, nice and kind car sales person I have ever met. Everyone else in the dealership; financing and shop and general population of employees were very, very helpful and also assisted in the purchase of a new vehicle. I couldn't be happier! I would certainly recommend Dick Hanna dealership and also to go search out DJ Johnson.

Rosie

30 de jul. de 2013

We went online and made appt.. Went to meet Huyen Hoang. Got there he had the car to view But we had a snag. But before we knew it he made another arrangement and got the color we really wanted and we made the deal. We had no idea he was really listen to our needs. What a great guy.

dtraplsi

29 de jul. de 2013

Buying a new car from Dick Hannah Subaru was a great experience, Mike showed us all of our options, listened to what we wanted and helped us get a good price on our Outback. Mike was very professional, and not at all pushy.His sense of humor made the whole expeirence surprisingly easy. Once we decided on a car, Mike showed us all of the details of the car and answered all of our questions. We are convinced that he will continue to be there for us should any questions arise about our new car. We left Dick Hannah happy with our new car, and pleased to call Mike our friend.

Aquicksall

28 de jul. de 2013

Mike Kenny and Amar were amazing. Mike spent the whole day showing me the different models listening to my stories and answering all my questions. Kenny worked with Amar to finance me when I had my doubts if it could be done. The entire team at Dick Hannah are amazing. I will refer all my friends to them. Thanks you guys you are all amazing.

JustinO

28 de jul. de 2013

I was looking to test drive two of the cars that fit my interest level at which point Sam was able to grab the keys and let me take them for a spin. Sam was very down to earth and a great personality to work with from the initial meet and greet to the final signing of the vehicle. I will recommend him for any friends/family that are looking to acquire a Subaru vehicle.

Josull

28 de jul. de 2013

I was looking to test drive two of the cars that fit my interest level at which point Sam was able to grab the keys and let me take them for a spin. Sam was very down to earth and a great personality to work with from the initial meet and greet to the final signing of the vehicle. I will recommend him for any friends/family that are looking to acquire a Subaru vehicle.

AGraves

28 de jul. de 2013

Ron was absolutely wonderful to work with! He worked with me to help get me into exactly what I wanted! He made my car buying experience a great one! I told him what I wanted and the car happened to be in Longview at the time. when i came in to see him later that day he had already gone up to Longview and brought the car down for me! There was never any pressure to buy and he helped work everything out for me. If you're in the market for a new car definitely check out Dick Hannah Subaru and go see Ron Mentek!

StefanoGuadagnuolo

27 de jul. de 2013

Great crew, great price, especially on the trade in! They offered me also a good financing option and did not insist after I told them I was going to use my bank.

Mommalyss

27 de jul. de 2013

Ron was absolutely wonderful to work with! He worked with me to help get me into exactly what I wanted! He made my car buying experience a great one! If you're in the market for a new car definitely check out Dick Hannah Subaru and go see Ron Mentek!

trinameans

26 de jul. de 2013

Tuan was very knowledgeable and helpful when I purchased my car. I enjoyed working with him. He was professional and positive, always returning my phone calls promptly. I would recommend him to my family and friends.

B Collins

26 de jul. de 2013

I purchased my first Subaru at Dick Hannah Subaru in Vancouver, WA in June 2013. When I began shopping for a new vehicle I first selected the make/model/options I was interested in and then sent inquiry emails to a number of local dealerships. I was impressed with Dick Hannah Subaru's email response. Their quote was good but their internet team also paid attention to all of the details of my request. I received a detailed line item quote for the exact vehicle options I was interested in. Not all of the other dealerships I queried bothered to do so. I was impressed! While they did not have in inventory the exact color I wanted they assured me that new inventory was arriving soon and that the color would not be a problem. I scheduled an appointment to visit the dealership. On arriving at the dealership, the sales staff was great. My Salesperson already knew who I was, greeted me by name when I arrived, and had copies of my email quote in hand. The sales team was already in the process of locating the same vehicle in the color I wanted and arranging for it to be delivered to Dick Hannah Subaru. This is all without doing any paperwork or making any commitment to buy. I felt that was excellent service. When the vehicle was available I returned to complete the paperwork. The purchase and negotiation process was very low key. There were none of the dealer games that give car-buying such bad reputation. When there was an issue with a price difference between quoted options the sales staff made it up to me to honor their quote. I felt they were interested in making sure I got the deal as advertised and got a great car too. Even half-way through the paperwork/signing when I had a question over $20.00 there was no problem. Dick Hannah Subaru immediately fixed the discrepancy and re-started the paperwork. No high-pressure and no hassle. This is how buying a car should be. The pick-up process was smooth and fun. The salesperson reviewed all the features and options. They helped me set up my Bluetooth connection and really made sure everything was right before we drove off the lot. Ive received follow-ups from the dealership to makes sure that everything is going well with our new car. It is! Overall my wife and I were very pleased with the process. Dick Hannah Subaru has a great internet team, an attentive sales organization, and a very friendly buying process. I would recommend Dick Hannah Subaru to anyone I know! .

Dale S.

26 de jul. de 2013

I would like to thank Ron Mentek for his help and for going the extra mile to make my car buying experience such an easy and quick process. It was a pleasure doing business with you all. If I need a car in the future Dick Hannah Subaru will be my first choice Thanks again.

Randy Amundson

25 de jul. de 2013

Generally shopping for a car ranks right up there with a visit to the Dentist but our experience with Dick Hanna Subaru was actually a fairly pleasant experience. It took us a couple of visits to make up our mind but our salesman (Jeremiah Ostrander) was patient and informative. He really went out of his way to make buying a car a good experience and making sure we were happy with our purchase. We wound up with a slightly used (4,100 miles) 2014 Subaru Forester. It's a great car and we are quite pleased with the price. Would we return there again? Absolutely...

bld7

22 de jul. de 2013

We had an good experience with Abdul at Dick Hannah Subaru. We drove quite a ways to go to Dick Hannah because they had the lowest advertized price on the car we wanted. The advertized price was not applicable in the color we wanted, so we had to negotiate quite a bit in order to get the advertized price, which was a bit frustrating. Abdul, however, was incredibly nice, and wasn't pushy or unaccommodating. He was very thorough with showing us the features of the car, and was just a really nice person to talk to. We would definitely come see Abdul again in the future for a new or used vehicle.

alexbrad

21 de jul. de 2013

Like most folks I know, I am typically skeptical of the dealership experience. So I expected to spend half my energy on the lot defending against sales tactics. However, I ended up purchasing a vehicle, and drove away surprisingly satisfied. Salesman David Johnson felt like a partner in locating the right vehicle for me and my family. I never felt any pressure, he maintained an absolutely positive and helpful attitude, and offered guidance throughout the wrap-up process, even after the "deal" was complete.

Alex

21 de jul. de 2013

Like most folks I know, I am typically skeptical of the dealership experience. So I expected to spend half my energy on the lot defending against sales tactics. However, I ended up purchasing a vehicle, and drove away surprisingly satisfied. Salesman David Johnson felt like a partner in locating the right vehicle for me and my family. I never felt any pressure, he maintained an absolutely positive and helpful attitude, and offered guidance throughout the wrap-up process, even after the "deal" was complete.

bmck

15 de jul. de 2013

No pressure involved and sales consultant was very professional and easy to work with. There was little to no games being played and between the sales consultant and closer we were able to negotiate a fair deal. One of the best buying experiences I've seen in a while.

Mangobung

15 de jul. de 2013

The car buying process was made easy with these two gentleman. Abdul really listened to what we were looking for in a vehicle and knew his inventory. He was able to pull the kind of car we were looking for and did not try and sale us on something we were not looking for. I also appreciated the bargaining process it was not dreadful as most of the time when buying a vehicle that can be the stress factor in the whole process. Ammar and Abdul both were very patient considering we just did an impromptu car purchase and we had our two children who are 3 and 6 with us and restless. It was overall a good experience and my husband and myself will be referring friends and family.

subielove87

14 de jul. de 2013

My boyfriend and I went to the Dick Hannah Subaru dealership looking for a new car. Right when we got there a sales guy came up to us and asked if he could help and what we were looking for. I didn't feel pressured to buy at any time while we were looking at cars. One thing that my boyfriend and I thought was really cool and showed the sales guy, Tim's passion for the cars he was selling was, we were walking around looking and Tim pointed out to us his car. The fact that he was proud enough to point out his car to us showed a lot. He was funny, personable, easy going and seemed excited about his job. Overall a really great experience!! Cheers to our first Subaru!

Alan J

13 de jul. de 2013

I initially was going to go through a broker as I do not like dealing with sales people. I usually know what I want and just want to get it. I did need to take a test drive so went to Dick Hannah Subaru and met Jeremiah O. I learned that things have changed in buying cars and the guys over there did a good job. I got the car I wanted for a great price. About the only down thing I could say was I was at the dealer 3 hours to get the car as it was brought in from another dealer. However Jeremiah came to my house and got the garage door function working for me. Great guy!

Carey Heim

9 de jul. de 2013

David Johnson was very help full and professional with my car loan. The transaction was seemless. Thanks to Dick Hana

New Outlookers in Camas

3 de jul. de 2013

Joel Pickell greeted my wife and I as we entered Dick Hannah Subaru. We dreaded the experience based on years of having to 'do the car shopping thing'. We came in with our minds set on one car. Joel took us through the process of identifying our needs so that we bought the car that fit those needs. He did it smoothly, professionally and with absolutely no pressure. The sale concluded through the dickering with Joel, without the 'heavy' coming out of the back room that we have come to expect in the car buying experience. Finance handled the paperwork. Service installed the options. Very painless and we have a car we love in three hours tops.

thienbuddist

1 de jul. de 2013

it was a very easy process and it should be that way. Tuan was really helpful and considerate. He made us feel at home right at the moment we met. We are calling him for our transportation needs in the future.

SamPam

1 de jul. de 2013

I saw the car I was interested in on-line and talked with a friend about Dick Hannah Subaru. She gave them a very strong recommendation. After working with Sam Gibbs at the Vancouver Dick Hannah I concur. I am very happy with my Forester and was more than pleased with the help and customer service Sam and the dealership provided.

LR

1 de jul. de 2013