Leticia

12 de nov. de 2016

William Kegan answered all my questions right away. No waiting time. Satisfied with service completed on my vehicle. Will go there next time for sure.

bill123

11 de nov. de 2016

Purchased my cts v in 2011 and it has been nothing but a great experience every since.It is an example for every business to follow!

JPAPalmHarbor

5 de nov. de 2016

Julie Walker was my salesperson. It seemed almost immediately that she knew the type of car I needed. Her knowledge of the SRX (which I purchased ) was spot on. I felt comforATBLE THE WHOLE TIME AND SO FAR I LOVE MY VEHICLE

Bob

4 de nov. de 2016

I would like to take this opportunity to thank Patricia Jones for the service she make available for me during my latest visit to Dimmitt Cadllac. Patrica listened to all of my concerns and was very thorough in explaining what Dimmitt would do to correct the problems i was experiencing. She was extremely knowledge in the area of auto repairs and reassuring that repairs would be made. She is very personable and energetic, presents a positive image and a love of her job which reflects well on Dimmitt.. I always have a great experience when visiting Dimmitt. Many thanks for your service. Robert E Russell

LindaS-G

19 de oct. de 2016

Vasili Kambouris was great in helping me purchase the car I wanted, a RED 2012 Toyota Corolla S. I bought my car, I wasn't sold a car. Very Important factor. I'm a retired Stock Broker and know what I want and cannot be sold that which I don't want. I highly recommend Mr. Kambouris and Dimmitt Dealerships to anyone looking for a fabulous automobile. Keep up the good work.

willam long

7 de oct. de 2016

julie walker helped me through a new deal that at first was not happy with, i have done other deals with julie she is a pro! thank you w,long

leopards3

6 de oct. de 2016

Without going into detail, I presented Bill Kegan, my Service Adviser, with a challenge to install and create a secure area in the truck of my Cadillac. Bill and I met with my mechanic, Jessie, and an appointment was set up. In a little over an hour the job was finished and it works great.

BillMunette

6 de oct. de 2016

Coming from being an avid Mercedes owner this was one experience that needed a tremendous amount of consideration. Andrea Ribeiro was, is and always will be my car sales Advisor. With her in depth knowledge of various makes and models available and knowing my concerns, she was very helpful and thorough in explains all the qualities that Cadillac has to offer. I cannot express how pleased I am with my choice and will certainly be referring many people to Andrea and Dimmitt Cadillac! Thank you for an incredible purchasing experience!

Scott anthony

4 de oct. de 2016

I have purchased many vehicles in my life and I cannot remember one time where the service and atmosphere was so relaxed and stress free. My sales associate Andrea Ribeiro who I highly recommend if you ae looking for a vehicle to purchase made my experience so easy that I was in and out with my new car in less than 2hrs. Thank you for the great service and I would highly recommend Dimmitt auto group to everyone I know.

dseibert

2 de oct. de 2016

It was a pleasure and the best experience I have had in purchasing a used car in years with the assistance of sales associate Mark Robinson.

bagels7

1 de oct. de 2016

Bill Kegan was very professional, knew exactly what my 2015 ATS needed and I was very happy withthe results. I also met Gary Katica who assured me that Dimmitt has the best mechanics in Pinellasand I would always leave the dealership feeling assured my car was well taken care of.

Verne Humphrey

1 de oct. de 2016

Patricia Jones is an excellent service advisor. Very nice,very intelligent and took care of my ATS in a very professional manner. Glad she is my advisor.

steve

28 de sep. de 2016

My service tech Patricia Jones handled my service with excellence and professionalism. It was first time working with Patricia. I would recommend her to anyone that ask.

Nannette46

27 de sep. de 2016

Bill Kegan makes you feel like he knows your situation and is prepared to make the service experience as easy as possible. No matter how busy he might be, he still lets you know that you will not have to worry about any surprises.

Donna Di Meo

25 de sep. de 2016

Dimmitt Cadillac is like a big family. They really treat their customers as VIP. It's really great to know that you have one person to talk to if a problem should arise. Our go to is Bill Kegan. What a relief it is whether you have an appointment or just come in to service with a headlight out, Bill handles everything. Little did we realize that with today's high tech vehicles, changing a bulb doesn't fix a light. That's why we have Bill Kegan. Thanks Bill for all you have done for Harold Hahnan and Donna.

Sal Cerniglia

25 de sep. de 2016

Recently I purchased a new 2016 Cadillac ATS-V from Salesperson Julie Walker. In the process of "making the deal happen", there were several options that I wanted that didn't come on this particular car. But Julie, Sean Stoger and other management personnel all helped make it a reality! Sean Stoger, who works and manages Dimmitt's Accessory Department, Aspire, was able to secure all the ATS-V's OEM options that I wanted on the car and modify some of the existing options exactly how I wanted making my ATS-V just that much more different and personal. Sean's attention to detail far exceeds what I imagined and I couldn't be happier!!! After all's said and done, I ended up with a car I couldn't have ordered had I insisted on ordering from the factory!Great Job and a Job Well Done (again) from the stars at Dimmitt Cadillac!

Cadillac Tose

25 de sep. de 2016

Best experience ever from my call to Brunnie to My Sales Advisor, Mark Robinson. Mark was extremely knowledgeable and wanted to make sure I was totally pleased with my Caddie.LOVE IT!

Drjohn007

25 de sep. de 2016

Patricia my service manager and her team did a phenomenal job fixing my vehicle...such a professional and outstanding experience...I recommend this team...thanks

Chrisz

24 de sep. de 2016

Jason Goerz did a great job working with the technician getting my Cue fixed. He spend time with going through what seemed wrong with me.

Peter Brabant

24 de sep. de 2016

Mr.Keegan took care of everything I needed answered all my concerns and was very professional.I always request him to him to help me he is an asset to Dimmitt.

Howard Harris

23 de sep. de 2016

Mark Robinson provided great service, was friendly and entertaining, and best of all, the vehicle I purchased was priced fairly and immaculate. I would recommend Dimmit to anyone who asked.

Gail

23 de sep. de 2016

This was my first time dealing with a Cadillac dealership. Everyone was so nice and accommodating right from the start, I called when I saw a vehicle online and was told they could bring it to the dealership closer to me and in one day. Starting with my salesman Matt, they all helped to make my dream come true. Everything I needed help with they were all there for me. .

ralph schroeder

22 de sep. de 2016

Patricia Jones provided courteous, informative service for us earlier this week. Patricia kept us informed every step of the way, explaining all the details I required to make pertinent decisions on the service I thought I needed. Thank you, Patricia.

Ozcars

22 de sep. de 2016

Since the day we purchased our 2016 Escalade The Dimmit Team has followed up continuously to be sure we were happy with our purchase and had no issues.Mark Robinson as our Sales Associate has been great Recently we had a recall notice which Bill Keegan our service manager handled expeditiously. We have been Dimmit customers since 1995 and the professional and courteous service brings us back..Highly recommend them!Jim & Pattie

Cadillacfan

22 de sep. de 2016

This was the best experience we have had so far with our Cadillac service over the past 20 years. Coming back from golfing, I noticed the rear end of my XTS hanging down like a low rider and the car driving and bouncing like a rabbit. After calling the service center and speaking with my service manager Bill Keagan, he offered to tow the car back to Dimmitt, but it was still driveable , so I limped in. Within 15 minutes they diagnosed the problem as a failure of the air spring compressor. A spare was on hand and within 1 1/2 hours we were on the road. They even washed the car !!!. So, Thank You Bill Keagan and the Cadillac service crew.

Drew

22 de sep. de 2016

Brought my SRX in because my Cue screen froze up, Patricia jones was my service writer and very competent, she kept me informed of the service I needed in a timely fashion. I happen to be a Realtor and time is very important to me. Thanks Patricia.

Petros33755

22 de sep. de 2016

William K has been outstanding every time ive needed any service to my vehicle.He has excellent people skills and shows he genuinely cares about his clients.Thanks Bill!, being in the service industry myself I greatly appreciate your demeanor.Pete Petrakis

MY CTS COUPE

15 de sep. de 2016

I had Dimmitt do the scheduled service on my car,oil filter and multi point inspection. After that the car went into Aspire Performance for engine compartment work behind the front grille. Then the car was sent to the detail Dept. for a complete car detail. The quality of work was completed and executed in a timely fashion far exceeding my expectations.Jason was helpful and knowledgeable about my concerns. I have had many vehicles in my life but Dimmitt Service Department is by far superior to any l have experimented thus far in my 40 years of vehicle ownership. Thank-you Jason and thanks to the Technicians at Dimmitt Services. Best regards Al Lanz

Tom11

13 de sep. de 2016

I have an older model Escalade that my wife and I like very much . Patricia Jones makes sure that it is kept in tip top condition .When I take it in for service , she ensures that it is taken care of ASAP. She is very professional and keeps me informed of what is the status of any needed repairs and service.

Eshan

13 de sep. de 2016

Thank you, Julie Walker, for making my new car lease quick, informative, and stress-less! This is my third new car from Dimmitt and each time the salesperson, and in this case,Ms. Walker ,took extra time to answer all the many questions I had. Ms. Walker showed me how to use the many features of my new ATS. This was important to me since I am technically challenged. I left Dimmitt feeling confident that I had made the right choice. Thank you to Julie and Dimmitt.

George Barbier

12 de sep. de 2016

I have an old 2008 CTS which I purchased at Dimmitt. We found it necessary to purchase another automobile this summer because of problems with a Dodge we owned. We decided to service our SRX 2016 Cadillac because we have always had excellent service and the Clearwater location is close to work for my wife. We can only give the highest recommendation for the efficiency, clarity of interactions and professionalism displayed during our visit.Bill Kegan texted me an explanation prior to our picking up our vehicle and this made everything even more fluid. Thank you again Dimmitt for excellent service.

wwwdew

9 de sep. de 2016

Dimmitt Cadillac and Bill Kegan are the best service department I have ever used in over 45 years of buying cars. I have told many other car dealerships they need to take a lesson from Dimmitt's excellent service department. My wife and I will continue to buy from Dimmitt and enjoy the experience when we take our cars for service. It is a very pleasant time for us.ThxDavid W.

rben8497

8 de sep. de 2016

I had just come home from an out of town Labor day weekend trip and went to Syd Entel Gallery in Safety Harbor to pickup a large original painting. I was able to loaded my CTS 2011 cadillac station wagon with no problem, sat down with my 2 lb Chihuahua ready to go home. However my wagon would not start. I suspected the battery, so first thing, got my jumper cables, and sure enough it started right up. Second, I called my Dimmitt Cadillac advisor Todd Brown, he agreed with me that it sounds like a battery problem. I said I would be right there, but he said they would be closed 15 minutes, and it would be unlikely for me to make it in time.. As we talked options, he asked where I was and he suggested that I go to the Clearwater US 19 Dimmitt dealership. I got there at 10 till 5 pm. Kevin Hamby listened to my situation and took my intake information promptly, even though he was about to go off shift at 5pm. He transferred my ticket to Patricia Jones and explained it all to her without me having to reexplain the situation. A service mechanic took the car around back and began the battery check. Sure enough it was a bad battery cell and they had the battery in stock.Well everything was going just fine, but he he could not get the battery to replace it without moving the large painting in the cargo hold of my wagon. Well, he enlisted Patricia to help move it and the two of them proceeded without a hitch. After it was replaced the art work was gently placed back into the cargo hold as they found it. I was back on the road by 6:15 pm.Great team work! My gratitude to Todd Brown, Kevin Hamby, Patricia Jones and your mechanic whose name I do not have. Richard

Happy customer

31 de ago. de 2016

My Cue system froze on my 2014 ATS. I brought the car in and was assisted by Bill. In addition to the Cue, Bill identified two maintenance bulletins and a software update for my fuel system that needed completion. I was provided a courtesy car at no cost to get to my job. The car was repaired fully in one day. The waiting area is also amazing with drinks and pastries, as an added bonus.This was the best service experience I have ever had in my 30 years of driving. Highly recommend Dimmitt for all car service.

Joeixoxo

31 de ago. de 2016

From the moment we walked in the door at Dimmitt we were impressed ! We were offered a drink and even the kids were given a place to watch TV while we chatted. Julie Walker was so friendly and knowledgeable regarding our purchase. Carolyn Deary was super efficient and lovely to complete the dreaded paperwork part. We even had a pleasurable experience working with the service department for a few minor issues ( Dan ). When we needed some technical questions answered about the infotainment system Phil was very helpful !

Helmet

29 de ago. de 2016

It was a pleasure to deal with Mark Robinson and his entire team at Dimmitt Cadillac, where I bought my 2015 Corvette. They were professional, helpful and friendly. I've only had the vehicle for a few days, but I'm very satisfied with it. It was in immaculate condition when I came for the test drive. Mark is a thorough salesperson, and very friendly to work with on this purchase. If I was local to the area, I'm sure I would work with them again--who knows, that could still happen.

HA

29 de ago. de 2016

I had been thinking of looking at the Cadillac ATS after seeing the TV commercials. So, one day we happen to be near Dimmitt so I said to my wife, what the heck, let's go look at one. we were met by Julie Walker at the door. She talked with us nd then offered to let us experience driving the 2.5 and then the 2.0T.. She did her best to satisfy our request to make a deal and we finally were able to purchase the floor model which we liked the best. We were very, very, pleased with her support! .

repeat customer

29 de ago. de 2016

We looked at many cars, went to many dealerships, collected a bunch of business cards, so why did we buy at Dimmitt Cadillac? Well 3 reasons, wanted to buy American, loved the CT6 and lastly and probably most important Julie Walker. Julie made the entire experience so incredibly comfortable. She treated us with respect, never pressured, and crafted a deal that was beyond our expectations. We couldn't be happier!

Susie

29 de ago. de 2016

Jason Goerz is an excellent representative of high quality service. He was prompt in getting me checked in. While checking in my vehicle for maintenance he walked out with me and listened to my concerns and then addressed them. He was communicative of each step that would be taken to perform the normal maintenance and attend to the additional concerns that I had. He kept me posted on the progress as I waited for my vehicle to be done. Very friendly. The brand Cadillac carries an image with it and Jason's professionalism carries that image every step of the way. The entire staff at Dimmitt Cadillac is awesome!

valricowillie1949

28 de ago. de 2016

Patricia Jones was very professional and courteous. She listen to my concerns and addressed each one professionally and was available for comments and feedback. I was extremely satisfied with the professionalism and willingness to go the extra mile to get our car serviced properly and in a timely manner, thank you very much Patricia Jones

Better late than never

28 de ago. de 2016

After breaking three appointments in one day, they still took me in at 3:45, changed my oil, patched a nail whole and offered to service my windshield washer system. Jason Goerz was very professional. He walked me over to the sales dept. after showing him an offer I received in the mail, an opportunity to trade in our 2013 SRX and recieve a $1600.00 rebate on top of any and all offers. Thanks to Jason we met with John Fabs and will be going back on Sunday to consider trading in our SRX, and taking advantage of this opportunity.

mike rosenthal

26 de ago. de 2016

Last April, I brought my car in for an HVAC issue. The diagnosis and remedy were handled in short order and I paid only a one hour service charge. This week I brought the car in again for what seemed like the same problem. Patricia Jones evaluated the tech's findings and determined that the current situation was indeed the same problem, should have been more fully diagnosed last April and corrected then. She did not charge me the one hour labor charge for this second occurrence. That's not only a correction of a past, forgivable error, but demonstrates a level of integrity that sets Dimmitt apart from other auto service people I've encountered. Much appreciated. Many thanks Patricia and Dimmitt.

nick

26 de ago. de 2016

Thanks so much to Patricia Jones for helping me through the car repair process. From arranging a loaner car to quoting me an accurate time to completion, Patricia was friendly, accommodating and a pleasure to deal with. What a pleasure to receive outstanding customer service!

LARACHFC

22 de ago. de 2016

Great service Overall ,with pleasant staff and ambience My service Advisor Patricia Jones did an outstanding job coordinating with the Mechanical Staff to solve complex mechanical Issues and administration-sales staff (Charlie Defreese )(needed aditional warranty coverage)Patricia coordinated everything beautifully !!!!

walter

19 de ago. de 2016

Jason Goerz helped me out by finding an intermittent problem electrical/programming which caused me not to open the car through any door (using the exterior door knob button, or the key fob. through Dimmitt Cadillac's crew they found a problem and so far I have had no further problem.

Mattbarg

16 de ago. de 2016

I met William Keagan and first thing I was treated like I had a hundred thousand dollar vehicle. Second he treated us like our concerns were his. After they looked at the vehicle I was given a direct HONEST answer on what the problems were. I would recommend any to take their vehicle to their facility if they want honest people making the diagnosis and speaking to you. It is hard to come by honest people with integrity any more but you guys have one working for you, don't ever lose that. That will bring people back forever. Thank You again that is the best time I have ever had taking a vehicle to be repaired. Thank you,Matthew Bargerstock

bmj123

14 de ago. de 2016

Bil Kegan is always ready to help and assist in any problem that arises and makes sure everything is fixed. I would highly recommend him as a service adviser.

Gocoastguard

14 de ago. de 2016

Thank you for the great car care. I am on my second CTS. The donuts and fruit are nice but I really miss the ice cream !!

JRLHummer

14 de ago. de 2016

My Hummer needed multiple repairs. William Kegan made sure everything was taken care of and stayed in continues contact with me..When I came to pick it up, my Hummer was even cleaner then when I dropped off. I wouldn't go anywhere else to get my cars serviced.

CinHil630

13 de ago. de 2016

Wow! The Best Auto buying experience I ever had, Dean Cocilova was great with helping me with my purchase. The team at Dimmitt Cadillac was great on helping with everything from ensuring I was happy with the car to helping me save money on the insurance on the car. Thanks for everything.

me

12 de ago. de 2016

Just want to take the time to thank Bill Kegan and the professional staff ,that helped resolve the isssue on our CTS. Again , great to have our door lock repaired and again THANK YOU!

Mauryce01

11 de ago. de 2016

I went in to get my visual display fixed, William Was extremely professional and getting everything taken care of getting me a loaner car and having mine back to me the very next day. I was so impressed with the service.

Lifeisgood

10 de ago. de 2016

Patrice Jones was my service representative. She was friendly and knowledgable . She answered all my questions regarding my warranty and provided assistance for my next appointment.

Key/John

7 de ago. de 2016

Jason Goerz was a pleasure to do business with. He was professional and accountable. I was satisfied with the work and the service. Thanking you again for this experience.

Kdbrowne72

7 de ago. de 2016

I recently visited the dealership because I had a dead battery and needed a replacement. This happened late in the day, however Jason Goerz was happy to assist me in getting my battery replaced as well as having my car's oil changed. Excellent customer service!

crw29

6 de ago. de 2016

I recently had my first 5000 service on my 2016 Cadillac. I was helped by service manager Jason Goerz who was very professional and efficient. I will continue to purchase cars from this dealership in the future, they have only been completely professional and customer service oriented the entire time I've owned my first new Cadillac. Hats off to Dimmitt!

ATS_Mike

2 de ago. de 2016

I recently had a very good experience buying a certified Pre-owner Cadillac from Dimmitt. Matthew Mayers was my sales rep. Based on great dealership reviews, and what looked like a super clean car at a reduced and very good price, I drove 3.5 hours from West Palm Beach to Clearwater. I had previously spoken to Matthew and he informed me the car was still available and that he would have it ready for me. We texted a couple times during my long ride and Matthew had the car clean, under a carport, and running when I arrived. After a short inspection, we test drove the car. I requested a longer test drive to fully evaluate the car and Matthew was happy to oblige. The car itself was (and is) excellent, and we proceeded to write up a deal. This went very smooth. I was not inclined to argue much on price, as I knew from much research that the price had been reduced twice, and was already priced at the very low end. For my admittedly old and worn out trade, I was offered the low end of the narrow trade in value. All told, this seems like a very solid dealership and it was a pleasure working with Matthew on this purchase.

Jjjjjj

1 de ago. de 2016

I took my Cadillac in for 10,000mile service and was in and out in less then 1 hour. Bill Kegan was super nice, professional and took excellent care to see that I Was comfortable while waiting. Thanks for such good service, Bill!

Terry P

31 de jul. de 2016

Bill Keagan did an excellent job making sure we were taken care of. Top notch! My husband brought our vehicle in this time and got to see first hand how great Bill was.

Cframe

30 de jul. de 2016

Everyone was pleasant, helpful and welcoming. Richard Smythe helped us find the right 2 vehicles for our family. He is a true professional at his chosen occupation. We will definitely shop with Dimmitt and Richard again.

Frankpip

30 de jul. de 2016

Don't let the 4 out of 5 stars throw u off. Wish u could give half stars or 3/4 stars because my experience would have been 4.5-4.75 out of 5. Srx came off rental lease and did have some damage that the guys at dimmitt fixed as per our request. Not little stuff as well like que system paint small dents inside trunk panel. Got it done in a day including tint and clear bra by 3m. Would have liked to see the car be more looked and items fixed over prior to being shown to us given its a Cadillac certified car and would have rather seen back panel replaced over filled and smoothed (which I might buy the panel as it is around 100 bucks). Can't tell really the fix they did as it was done very good. We love the car, service was great, we now wait for an ats 2.0t to come off lease so I can pick that up from dimmitt.

Happy XT5 owner, Michele

29 de jul. de 2016

I bought my first XT5 from Richard and Margaret! What a great team! I will be back for another! Everything was easy, friendly and professional from start to finish! The Cadillac XT5 is an amazing crossover that is fun and safe to drive. Thanks to the team at Dimmitt!

Uptownmom

27 de jul. de 2016

Had to bring my Cadillac ATS in for a service issue. My Service Associate Bill Kegan is always a pleasure to deal Bill is always friendly and professional . He listens and reassures me that the issue will be corrected. Dimmett Cadillac and Bil Kegan are all about customer service and attention to detail.

customer Elaine

25 de jul. de 2016

Dimmitt Cadillac and Bill Keegan have consistently provided a favorable experience whenever I have an appointment for my vehicle. My husband and I have been customers since 1981. Because of advisors with the scope of experience evident in Bill is one reason we have been customers for so many years.Elaine Reichenberg

herbruff

22 de jul. de 2016

I've been dealing with Bill Keegan for the past few years and he is always been helpful, knowledgeable and willing to go the extra mile to see that every service experience is as good as the previous one. He keeps me informed as to the status of any service problems and offers solutions to make sure my vehicle is up to it's top performance.

Happy camper

21 de jul. de 2016

Bill Kegan and the entire staff at Dimmitt Cadillac are very professional and endeavor to provide quality service. I can trust this dealership and highly recommend them!

ChaplainJohn

17 de jul. de 2016

I made arrangements to have Sarah Cribbs as my service contact because I have dealt with her before and she knows me. She was professional but friendly. I brought my 2006 CTS in to have the air conditioner fixed. She arranged for a loaner and it was a good thing because it was there for two days. She also fixed another problem for me. Then, when I came to pick up the car, I drove a mile or so and the air was still running hot. So I brought it back. I could tell she felt bad and was frustrated that it wan't fixed. She got me the loaner back and I will see on Monday how it's doing. She was more than I could have asked for and the service department should be proud of her.John Fitts

SRXmom

16 de jul. de 2016

We brought my Cadillac SRX in for service and we had purchased it at Carmax, so we really had no idea what to expect. The service department plus the vehicle customization guy were absolutely wonderful. Patricia took a lot of time to listen to all of my concerns with my car, then she repeated them all to me to make sure she had everything.I'm not sure that I can accurately describe my experience over any other car dealership I've spent time at Nissan, Chevrolet and Toyota and never felt as appreciated and valued as a customer as I did at Cadillac. Trish and her team have made a lifelong loyal customer out of my husband and I. Thank you for the great service!

Cunningham,Vonda123

11 de jul. de 2016

Julie was a true professional! After a brief visit with me, she knew what I was looking for in a vehicle and she found the perfect one for me! She was very through in demo my purchase with.

Chrisz

11 de jul. de 2016

This was our first Cadillac purchase and we were very impressed with the dealership, especially our sales person, Mark Robinson. He did a fantastic job of explaining the features of the car, along with "no pressure" selling.

drcarld

9 de jul. de 2016

I have purchased 4 new Cadillacs from Dimmitt since 2004 and I have had 26 new cars since 1959. Therefore, as you read this, know that I have experienced innumerable Service Managers. As a comparison statement I commend Ms. Cribbs as the most courteous, most attentive to detail, most helpful and overall most competent Service Manager I have worked with at Dimmitt and other dealerships. Her service to and for me has been in all ways commendable. Spoken as a long - term faithful Dimmitt consumer, I state without equivocation that this dealership is very fortunate to have Ms. Gibbs as in a major up-front, first line representative. It is her quality, style of service and personal presentation which brings car buyers like me back to this Dimmitt dealership. That is because her quality vividly demonstrates that our valued cars are in the best of highly competent hands.

happy buyer

8 de jul. de 2016

My wife and I recently purchased a 2016 Cadillac XTS at Dimmitt Cadillac of Clearwater, Fla. Joseph Lenz made the experience, from beginning to end, most enjoyable. He listened to our needs. Worked hard to identify and show us the available cars we were interested in and then closed the deal with his manager to our enthusiastic appreciation with no pressure. Joe became a friend and we will be back again to see him and the many outstanding employees at Dimmitt Cadillac Clearwater.

benz boy

29 de jun. de 2016

Just a few words to say it was great working with Charlie Taylor,he made my car buying experience very smooth.Charlie also went above and beyond to make sure I got everything I ask for in the purchasing of this vehicle.I also want to thank Charlie for his honesty, and for being a man of his word. Just want to say thanks again Charlie for all you've done for me. Your guys did a hellova detailing job on this car.I am very happy with this car.All of my friends &family love it. Jerry Jones Fortwashington,Maryland

Caddygirl

29 de jun. de 2016

When my oil needs changing, I deal with Bill Kegan in the service department at Dimmitt Cadillac. At no extra charge, he has my car picked up at my home and dropped off at my work after the oil has been changed. He even has it washed and vacuumed before it is returned back to me. Well done! First class service.

highpsigs

28 de jun. de 2016

I want to say Sarah Cribbs has gone above and beyond to make me a satisfied customer. Always there to greet me when I come in. I am in and out in a flash and it's really nice because I have a busy schedule and she still can manage to understand my needs and meet them. I don't think I have ever had a service advisor who cared so much. Thank you Sarah for everything and you are the reason I will continue to drive Cadillacs.

Neil jones

25 de jun. de 2016

My husband and I (Neil Jones) went in to purchase my new vehicle and since I only expect perfection....we went to Dimmittt Cadillac after viewing online the vehicle that I wanted. When we arrived the salesman greeted us and invited us to test drive the vehicle that we had been looking at (2015 Ats 2.0 turbo 2 door)....so Neil and I took the test drive and when we came back, salesman Ian Harrison pretty much took us under his wing and courteously offered us , while we were waiting for the process of financing to begin, to enjoy a cup of coffee or Tea. Our entire experience may have taken under 3hrs.and to us this is praiseworthy. We left with our certified pre-owned Cadillac a fantastic finance package and smiles on our faces....we have purchased our last three vehicles from Dimmitt chev....so we expected a certain experience.....we will recommend Dimmitt to all of our friends and family because you truly are wonderful!MR. & Mrs. Neil L. Jones

oceantow

24 de jun. de 2016

We arrived for our appointment and were greeted by Bill Kegan as usual. Remembered my name. He told us the duration of our service. My wife and I settled down with our books in the show room area. Before we realized it Bill came to tell us we were ready to go. Done and done. Way to go Bill.Jose AcostaLargo, FL

davids

23 de jun. de 2016

i just moved to Florida so it was my first visit to Dimmitt Cadillac. Bill Kegan welcomed me and made me feel like a longtime customer. Bill informed me what was going to be done and the car was ready when I was told it would be. I was made aware of future needs and will not hesitate to continue service there. Bill provided first class service.

leopards3

22 de jun. de 2016

Sara Cribbs is my new Cadillac Service Advisor. I've known Sara for awhile, but had someone else that I dealt with for service. When I called to make an appointment I knew my former Service Advisor had left and i had the opportunity to choose a new Service Advisor, I chose Sara Cribbs. She knows the vehicles, she remembers customers and also if there was anything out of the ordinary That's the mark of great customer service.

Rick

16 de jun. de 2016

Bill Kegan did another excellent job in handling my service needs. It is always a pleasure dealing with this service department. The waiting lounge also is one of the best that I have ever seen.

CocoaSunshine

16 de jun. de 2016

Bill Kegan has been my service adviser for many years. He is diligent, and thorough. He is always professional and accommodating. Each time I enter the service area he treats me like the most important customer in the building. My car gets the service it needs and stays in top condition.

Duke4424

14 de jun. de 2016

I've always had the best service experiences. I'm greeted by someone friendly and seems to want to be there. You are made to feel important & special.

JoMama1234

10 de jun. de 2016

Bill Keagan-Svc Mngr at Dimmitt for the past 10yrs has always been attentive to my vehicles needs. Most appreciative of his personalization. Thank you again

Mwag

5 de jun. de 2016

Greg was great to work with and very tentative of what we were looking for. I would consider purchasing another Cadillac for Greg at Dimmit.

Lori

4 de jun. de 2016

I went in to have my. 2008 hummer have a recall issue fixed. When I arrived no one was waiting and there was a worker at each of he computers on the counter and a young man called me over. When I told him what I wanted he asked if Bill could help me. Why call me over and then pass me off to someone? Bill was very helpful and got me in right away. When I returned later in the day there was only one person working the counter. I was recognized and was told someone would be with me soon. It was strange that there was only one person working the counter. It didn't take long and I was on my way.

vradsow

26 de may. de 2016

Patricia Jones recently went overboard servicing me. She went to work immediately getting the insurance company involved so I would be reimbursed for the bad tire. This is the second time I have had a tire issue and she has come through both times. I am a believer in Trish's professionalism!

si11ypu11y

26 de may. de 2016

Unfortunately, I had a flat tire at 10,000 miles. I called the 888 Cadillac Toll free assistance. They assured me someone would call me by 430 am to pick up my car by 6 am. Never heard another thing from them. I was able to make it to Dimmit where Patricia Jones took care of everything. I drove out in a loaner vehicle and made my appointment with 10 minutes to spare. This dealership is outstanding as far as I am concerned. Keep up the great workJohn .

PRASCAR

25 de may. de 2016

Bill Kegan has been my service advisor for several years. He is always professional and ready to help. The coffee is really good and I feel like I am visiting family when I drop my car off for service. The loaner car program is top notch.

Cadillac owner

24 de may. de 2016

Bought a Cadillac from Matt Mayers at Dimitt, will definitely return to Dimmitt and ask for Matt when it's time to trade-in. He was knowledgeable and easy to deal with, no high pressure, very pleasant.

eddie585a

23 de may. de 2016

Bill Kegan is my service advisor who continues to due and outstanding job. I highly commend him for making me feel at ease and his professional, but friendly, manner in handling my case. It's always a very satisfying and pleasant ex pierce with Mr Kegan.. Thank you Bill

mcarverm2

23 de may. de 2016

I came from Charleston, SC to buy a car from Ian Harrison at Dimmitt because of the great deal and customer service he offered me. Mr. Harrison and Dimmitt are both first class and excellent to work with. I would absolutely recommend them to any and everyone

Jan Soderlund

21 de may. de 2016

Patricia Jones was fabulous! A leak was found and Patricia got the approval from the insurance quickly, She was fast and efficient and kept me updated along the way as I waited, which I choose to do. They fixed both problems and I was gone in the same estimated time for fixing the one problem, which was greatly appreciated. Everyone was very nice, offering water, coffee and munchies. The whole experience was as good as it could possibly get. Patricia is an asset to Dimmitt!

Happy person

15 de may. de 2016

Bill Keegen as always took care of my service needs. He also took care of putting me in touch with additional personnel that I needed. Can't beat his attention!

Tom and Lois

9 de may. de 2016

We returned from Wisconsin to purchase our Cadillac at Dimmitt since it is our dealership. They have always set the standard of excellence in dealerships. We have purchased three Cadillac's from Dimmitt, two new and a 2016 Certified SRX this time around. The purchase was seamless, professional and suburb as usual. We felt at home and everyone that crossed our paths made us feel welcomed and special.I want to personally thank John Fabriele for his excellent service, dealing with all facets of the purchase as stated above. This is the second Cadillac we have purchased from him and he is our personal sales consultant that is not only professional, but some one we can trust as a friend. This is a direct result of him and the leadership including all the individuals that are employed at Dimmitt.Tom and Lois Bernhardt

Jennifer High

9 de may. de 2016

One year service visit. Jason Goerz handled everything very well...smooth, fast, easy. Always a pleasure to have a no-hassle experience. One of the reasons I came back to a Cadillac at Dimmitt

Sheila

7 de may. de 2016

Resolved as soon as dealership could find a replacement tire. About 2 days. Am satisfied with performance of new tire. So expensive I hope I'll need another any time before Australia 15.

lobos1717

6 de may. de 2016

Patricia Jones was my advisor and she was very helpful and knowledgeable . She kept in touch to let me know status on repairs and delivery.

jlvann

5 de may. de 2016

I recently purchased a 2013 ATS and there were a few things that I needed help with. Sara Cribbs was very helpful and quick in getting my car to the service department un order for them to diagnos the problem and get it fixed. She kept me informed on how things were going and gave me a time when I could expect my car to be ready. They were done within minutes of when they said it would be ready. Overall it was a great experience. When I got home, there was an issue with my radio and I called the dealership to speak with someone and Sara talked me through how to resolve the issue. She is definitely an asset to Dimmitt.

vieuxcarre52

5 de may. de 2016

Jason Goerz was my service manager and remained with me until they eventually got the problem solved. It take a few attempts, but the concern for my plight and the persistence to get to the root of my car's problem was most impressive.

Malissa

5 de may. de 2016

I had the pleasure of working with Wally Ullrich. He really made my boyfriend and I feel comfortable purchasing my 2013 Ford Focus. There was no pressure and only patience. Not only did I love the car, but he worked with me financially and also had patience as a new buyer to walk through the steps with me. After going to several dealerships with an uncomfortable feeling, I am happy with my choice to have worked with Dimmitt, and LOVE my car! Dimmit Cadillac was a very professional place. I would definitely recommend this dealership and especially Wally to anyone I know in the market. -Malissa

j flotd

3 de may. de 2016

Dealt with Bill Kegan. He was great. Straight forward. Made recommendations, but didn't over sell me. Car was cleaned nicely and seems good to go.

Paul Fisher

2 de may. de 2016

Sara Cribb was my service pro. very good she is an asset to Dimmitt. Iwaited for the car and she kept informed of the progress all the way

Fisher

1 de may. de 2016

Bill Kegan was very professional, courteous and efficient. His calm and respectful demeanor offers excellent representation for Dimmitt Cadillac. He took the time to explain the service that would be necessary and thoughtfully answered all questions.

CRC2362

30 de abr. de 2016

Bill (William) Kegan is awesome! I love Dimmitt, they were very helpful in resolving my issue. I had to go to Ed Morse in Delray Beach and I had a very bad experience, never again. Thank you Dimmitt.

SusanSaab

30 de abr. de 2016

Every time I come to Dimmitt service department it is busy with many customers and their cars. Everyone bustles around in a friendly and professional manner to make sure you are treated well. You are advised thoroughly on what needs to be done and what the charges will be. There are no surprises. The facility is immaculately clean and comfortable.Jason has been the person who takes care of me and my car (a lovely Saab so of course there are issues with getting parts but service somehow works that all out). Jason has been so professional and friendly in helping me put the vehicle right and explaining the things that need to be done. That's just what I need.I wouldn't hesitate to recommend Dimmitt for complete car service. It is a really wonderful company.

Phyllis Parcells

29 de abr. de 2016

I noticed a severe scratch in the windshield upon delivery of my new SRX .Evaluation by dealership manager showed that there was no rubber on the lower portion of the windshield wiper which obviously caused the scratch on the glass.Recommendation by service manager was to replace the windshield .

ARLINE

28 de abr. de 2016

Although I have had four separate issues with the back-up camera, I can say that I was always treated courteously by your staff, especially Bill Kegan. He is a credit to your dealership.

MikeMal

25 de abr. de 2016

I've had my 2009 CTS serviced at Dimmick Cadillac Clearwater several times over the past few years, most recently for an AC issue. The service staff always makes you feel very welcome. Patricia Jones has been my service rep several times. She is very personable, has a cheery disposition, & is always professional! She's a pleasure with which to work & is extremely knowledgeable. In other words, she's someone you can trust.Mike Malachowsky,

jimgfun

22 de abr. de 2016

This review is overdue as I leased a 2016 Cadillac SRX 2 months ago. I had an outstanding sales experience with Dave Haro at the Dimmitt Showroom as he answered all my questions, provided a test drive and delivered the exact vehicle I switched to! The dealership itself is beautiful with a friendly receptionist providing beverages. The sales experience was the best I have ever encountered at a dealership as Mr. Haro avoided any pressure sales tactics often associated with car buying. Thanks again Dave and I will highly recommend you and your dealership to all my friends and colleagues.

Tom11

20 de abr. de 2016

I recently took my Cadillac into Dimmitt and had excellent Customer Service. My service advisor was Patricia Jones. My car had been coated with some kind of paint that a truck in front of me had spilled. Patricia Jones took control and made sure that the Detail Department did everything to make it look as good as new. I was given a loaner to drive while my car was in service. She is very professional and made me feel very calm during what could have been a very trying experience. She is an asset to Dimmitt. I will continue to utilize Dimmitt for all of the servicing of my Cadillac.

Sal Cerniglia

20 de abr. de 2016

Recently I had to bring my 2014 Cadillac ELR for software issues involving the electronic instrument panel. Both my service advisor Sara Cribbs and service manager Sean Stoger took the time to explain and show me how to properly use specific operations for the proper daily operation of my vehicle. The other issues I had also brought the car in for were properly addressed and repaired in a timely manner.I think both personnel are a positive asset in their respective fields and show excellent PR for the Dimmitt Automotive Group/Cadillac and should be recognized accordingly.Respectfully,Sal Cerniglia

Gator99

19 de abr. de 2016

Purchased a used vehicle I had found on Autotrader. The vehicle was in much nicer condition than I had expected. The sales staff were fast, friendly and not pressuring me to "buy this car today", although I did! They were also able to get me a better deal on financing than I walked in the door with, highly recommended.

Fozzy 1939

19 de abr. de 2016

As always the service and care I received is excellent. My sales person,Jukie Walker, did an excellent job of helping me understand everything about my car.

saabatthebeach

18 de abr. de 2016

The service department at Dimmitt Cadillac consistently provides high quality and reliable services. I own a 2008 Saab and this is one of the few places that actually has certified Saab staff and can handle the challenges of supporting a vehicle that is no longer manufactured. The staff is incredibly courteous and professional. Everything went smoothly from making the appointment online through the entire service experience. Patricia Jones was great to work with including her timely follow-up on tracking down needed parts. Dimmitt is a 45-50 minute drive, but I wouldn't go anywhere else. Thank you for the great service!

Tony

18 de abr. de 2016

Great Dealership and excellent service. I was in and out in one hour. As always the staff is very professional and pleasant. Trully a 5 Star Dealership.

Gomez1327

16 de abr. de 2016

The staff has always been great. Patricia Jones took care of my vehicle that day. Her service was outstanding from start to finish. THANK YOU!

JOHNBUOY

14 de abr. de 2016

THANK YOU PATRICIA JONES FOR FULLFILLING MY AUTOMOBILE NEEDS. YOU ARE IN THE RIGHT FIELD OF WORK. YOUR PERSONALITY AND CUSTOMER FOCUS SUCCEEDED MY EXPECTATIONS FROM A DEALERSHIP. KEEP UP THE GOOD WORK. I WILL LET KARL HORST AND JOHN FABRIELLE WHAT A GREAT SERVICE DEPARTMENT EXISTS AT DIMMITT. TAKE CARE, JOHN GOETZ

djso39

12 de abr. de 2016

I recently purchased a set of tires for my Cadillac. Bill Kegan was my service rep. He has always been very friendly and helpful. Dimmitt is the only dealership that I have my car serviced at and Bill is the person that has taken care of me, and he does a great job. Most accommodating and makes you feel comfortable while there. Excellent service.

cadillac ats

11 de abr. de 2016

We were very impressed with the professionalism and efficiency of our recent purchase. John Fabriele helped make this a wonderful experience. He was very helpful and I will definitely do business with John again.

Escalade

10 de abr. de 2016

Dimmitt service has always been excellent in their services to me and my needs. I've serviced three different Cadillac's with them even if I didn't buy some of the vehicles from Dimmitt, service has been excellent. This last time I brought my Escalade in for an unexpected emergency my service representative Sara Cribbs took me in the same day gave me a loaner and got my Escalade back the next day with no down time in my busy schedule. It was pleasing to have some things go better then expected at times. Thanks Sara.

John

9 de abr. de 2016

Bought a Tahoe from Joe Lenz of Dimmit Cadillac - experience was great- Joe was very friendly and attentive and the truck drives like a dream. Next time I need a ride I will stop at Dimmit and ask for Joe!

hwchurch

7 de abr. de 2016

Have used Dimmitt Cadillac for years & they have always been top notch when buying or maintaining any of my vehicles. They always do excellent work & are very accommodating is the process.

Cadillacman,bobg

5 de abr. de 2016

My sales consultant ( Wally Ullrich ) has made the car buying expierence a real eye opener and a pleasure. From the moment we met Wally he put us at ease. All thru the purchase he continued to work hard to get us the deal we wanted. We look forward to seeing Wally and Dimmitt Cadilac again to gain his knowledge and straight forwardness when we purchase our next Cadillac. Thanks again Wally.

carioca38

4 de abr. de 2016

My adviser William (Bill) Kegan as always very professional and friendly,made sure all wastaken care of in a timely manner.Thank you BillMarilia Pessoa Drusch

mendolaiii

4 de abr. de 2016

I WAS IMPRESSED WITH THE WAY THEY HANDELED MY DEAL. TONY WAS NEW TO THE DEALERSHIP, AND VERY PERFOSSIONAL. I AM NOT THE EASIEST PERSON TO DEAL WITH, JUST ASK MY WIFE. BUT HE WAS VERY COURTIOUS AND POLITE, HE HAD SUGGESTIONS TO MEET MY GOALS, OF GETTING MY WIFE A 2013 SRX GLAICER BLUE, SO HE HELPED COMPLEATE HER DREAM, ALONG WITH THE YOUNG LADY IN THE FINANCINING, AND ALL THE SUPPORT STAFF. I HIGHLY RECOMMEND THEM. JOE MENDOLA

JREW

1 de abr. de 2016

This was the third time repair for the same issue, still not repaired. My car was also returned with the steering wheel misaligned (which is not how they received it). There was a two week turn around for 3.5 hours of work performed. I'm forced to contact GM for a remedy. Service manager "John McCrudy" was unprofessional and very condescending when I attempted to address my concerns with him, he continually talked over me. Absolutely the worst customer service I've ever received!

fire daddy

1 de abr. de 2016

your employee Sara Cribbs made my visit wonderful, she went out of her way to make a simple service call a wonderful experience!! I have her card and will be asking for her in any and all my problems. Its nice to have someone who makes you feel like they are interested in your problem, you are not just another person to get finished with.I believe she is an asset for the dealership.

svgetan

29 de mar. de 2016

Bill does a great job to go above & beyond to take care of our older Escalade, it is much appreciated anytime we need to drop the vehicle for service.

dfresh44

27 de mar. de 2016

I used to dread having my car serviced in the past at other dealerships. Not at Dimmitt Cadillac! Its ALWAYS a GREAT experience. Thank you for superb service!

Suzanne49

27 de mar. de 2016

Everything was sensational from the greeters, to William Kegan for supervising the servicing, to the mechanics that did the servicing, to the lady who took care of getting the loner car. I was extremely happy with everything and everyone! Thank you!

Madigan

24 de mar. de 2016

Worked with Ian Harrison and he was wonderful. Great sense of humor, fun, and easy to work with. Everyone we dealt with was wonderful. Would definitely go back..

bear

23 de mar. de 2016

Went to Dimmitt to look at cars and met Mark Robinson. He was so helpful and courteous he seemed to know what we wanted and got us the SRX we were hoping for. Want a car at Dimmitt look up Mark. Also everybody was so friendly. Thank you, MaryAnn Barry

TampaBuck

23 de mar. de 2016

My SRX has had two problems on separate occasions that Dimmitt resolved quickly under warranty. One problem was my Cue went out; had to be replaced; the other was that the steering bushings were leaking oil and had to be replaced. Dimmitt picked the car up at my home both times, provided me a loner and returned the repaired vehicle. Normally, this would have been a huge aggravation; Dimmitt made it painless. My service rep was Patricia Jones, but every employee on the Dimmitt staff has been great to work with- an exceptional dealership.

Rover

21 de mar. de 2016

I would like to thank Bill Kegan, and the entire Dimmitt staff, fo such quick service on our SRXWe dropped it off Monday after noon around 5 pm, and had it back the next morning by 10 amthis is our 4th purchase, and will continue to recommend and purchase or lease our future cars at DimmittthanksJoe

snowbird1

18 de mar. de 2016

We took our Cadillac DTS to Dimmitt because water was leaking into our roof. Our service adviser told us that the repair would not be covered by our warranty because it was a maintenance issue. He told us that the water was coming from the sunroof which needed to be cleaned on a regular basis. We were never told this when we purchased the automobile from Dimmit either by the service dept. or by the salesman. Mr. Keegan estimated the repair to be $280.00. We agreed to leave our car with Dimmit for them to make the necessary repair and we were furnished a loaner.Later that day we called the Service Director Shaun Stoger and told him about the situation re; the problem we had with our Cadillac. Shaun said he would contact their GM representative and see what he could do to help us. He also said that when we came in to pick up the car he would meet with us personally along with Bill Keegan the Team Service Mgr. Later in the day, Mr. Keegan called us and told us that our car was ready and that we could pick it up the next day. When we came into the service dept, the next day, we asked for Shaun Stoger and we were told that he would come up to see us in a minute. He never did meet with us, instead Mr. Keegan informed us that Shaun would not be meeting with us and that we would have to pay $279.66 for the repair.Mr. Keegan did clearly explain and demonstrated how to clean the sunroof.It would have been nice if Mr. Stoger had kept his word to meet with us and explain why we had to pay the total amount.

Terry0314

17 de mar. de 2016

We brought our 2013 CTS to Dimmitt Cadillac for service and a couple small repairs. I was greeted by Sara Cribbs (Team Service Manager) whom took great care of me and my car. When you buy a Cadillac and all its warranties you really hope that when you need your car taken care of that its a smooth 'no cost' experience. (Service should be as good as Sales) After all that's why you made the purchase you did. Sara was great and I had that experience. That's what it's all about! I will recommend to my family and friends good experiences the same way I will let them know of bad ones'. I will share the good experience I had with Dimmitt.

Junebug28

15 de mar. de 2016

Had my 2002 Cadillac DTS towed in. Problem was analyzed quickly and I was informed in a timely manner by my new service advisor Patricia Jones. She was excellent. Very knowledgeable and courteous.

Happy Retiree

14 de mar. de 2016

Having moved to this area after retirement, I was looking for a dealership that would provide me with the outstanding customer service I was receiving from my Cadillac dealership in Northern Virginia. Dimmitt Cadillac of Clearwater was close to me so I decided to give it a try. Knowing full well that my experience would be determined by the customer service I would be receiving during my service visits, I asked around and received the names of two mechanics and one advisor at Dimmitt. Bill Kegan, my Service Advisor, provides me the the type of customer service I expect from a Cadillac dealership. Bill takes the time to explain matters about my car leaving me with the confidence that things are being properly taken care of. Thank you Bill!

hawkeye

10 de mar. de 2016

mark robinson was awesome . he was very courteous knowledgeable ,and answered all my questions .. I would recommend anybody looking to purchase a vehicle . to see mark robinson!

Tim Riley

8 de mar. de 2016

I recently came to Dimmitt Cadillac with an interest in a used Cadillac SRX I had seen on the website, at which time I met Matthew Mayers, who was to say the least extremely polite and professional. Matthew Mayers helped me actually purchase a more appropriate vehicle that fit me better than the SRX, an Explorer Limited edition. His knowledge of both vehicles and the ability to communicate the pro's and con's of each vehicle as it related to me was invaluable and purely the reason I purchased the Explorer. Matthew Mayers was not pushy or driven to just get a sale, but rather he was honest and focused on my needs, addressing them perfectly. I would highly recommend Matthew Mayers to any of my friends looking to purchase a vehicle and have done as much. Usually buying a vehicle, especially a used vehicle can be a harrowing experience people would rather avoid, but in this instance due to Matthew Mayers experience and professionalism the experience was enjoyable and successful.

Ant76

8 de mar. de 2016

I worked with Joe Lenz he was an outstanding salesman. He made the process very easy and work to negotiate the best deal on my behalf. Even took the time to track down the spare key for my used vehicle from the previous owner and mail it to me. Any future vehicle purchases will definitely be with him.

Satisfied Owner

6 de mar. de 2016

The major service was just fine. I especially liked that I was kept up to date by Patricia Jones as the repair progressed. The arrangement for the loner car was smooth and quick. The one disappointment was the car was returned to me covered by a grit, likely from traffic on US 19, and a few oily spots. Washing the car just before returning it to me would have made the difference between a good and excellent review.

Tom & Edna Thompson

5 de mar. de 2016

From our first stop at the dealership, being met by David Haro, until the purchasing paperwork with Mark Robinson and his guidance, our experience of purchasing our new 2016 Cadillac XTS was done with exceptional courtesy and concern.Tom & Edna Thompson

Escaladefan

5 de mar. de 2016

I recently bought a new Escalade from Dimmitt. Mark was the salesman I worked with. It was a great experience. Mark's knowledge of the vehicle, sense of humor and relaxed style made this an enjoyable and hassle free process. I highly recommend seeing Mark if your buying a new vehicle from Dimmit Cadillac.

Jludovici

3 de mar. de 2016

Wally Ulrich was great to work with in getting my new vehicle. He was professional and sincere. Unlike other times buying a car, I actually enjoyed this experience.

Happy Cad Owner

2 de mar. de 2016

I've been to your dealership several times and always talked with Wally Ullrich. One always feels like family when being with him. My last time in you had my dream car and I bought it immediately as I already had my comfort level with Wally. Wouldn't buy from anyone else.

J-Pac

29 de feb. de 2016

I needed several things looked at on my 2002 Cadillac Escalade EXT. Sara Cribbs took care of my problems and spent time looking for other parts Cadillac no longer carrys. I was given a loaner car while mine was being repaired. Sara Cribbs kept me informed of the progress on my car plus her efforts to locate the rare parts I needed to keep my Cadillac in new condition. My EXT was completed without the two scarce items but Sara Cribbs promised me she would not give up and keep looking to help me find the dropped Cadillac parts.

Peter

29 de feb. de 2016

Team Manager William Kegan, continues to impress in his commitment to ensure an excellent service experience for me and my vehicle. I have been a Cadillac patron for several years and was fortunate to have "Bill" Kegan assigned to my account. He is knowledgeable, accurate in his diagnosis and courteously promotes the mutual interests of the patron and Dimmitt Cadillac. I continue to have the utmost confidence in William Kegan and the commitment of the dealership to provide their patrons an excellent service.

CJF

26 de feb. de 2016

Our appreciation and thanks go to Mike Smith for taking care of our vehicle in the body shop. Mike was very attentive, informative and helpful.

Mary

26 de feb. de 2016

Car was serviced on time.Cleaned!Delivered on time.Employees were friendly courteous and knowledgeable.Dealership had very comfortable waiting area with refreshments..Very enjoyable,Thank you William Kegan!

Buyer Bob

25 de feb. de 2016

Thank you Ian Harrison for such a smooth transaction and a great car. Very pleased with every aspect of the transaction, I could not be happier. Cheers!

Dick K

24 de feb. de 2016

Julie Walker made the transition of buying my leased automobile seamless, she had all the paper work ready when I arrived at the dealership,and Don Howe handled the closing in a similar seamless fashion. I was in and out of the Dealership in less than an Hour !

Tina.Qorri

24 de feb. de 2016

Sara Cribb was my service advisor she was very helpful and answered any questions I had regarding the maintance for my car. She gave great customer service!

Big Al

15 de feb. de 2016

Sara Cribbs was very professional and knew exactly why I was there. She got me in quickly and had me out in quick fashion also. She is very pleasant and delightful to talk too.

MMD

14 de feb. de 2016

Sara Cribbs always takes great care of me & my car!!! I am in and out within minutes and my courtesy car is always ready to go when I arrive.

sanhenri

13 de feb. de 2016

The services was satisfactory and very professional and I was happy with the results and the time it took to fix my car. Bill kept me inform of the work done to my car.

Helen Malloy

13 de feb. de 2016

I have been using Dimmitt Cadillac to service my Escalade for the past 3 years since I moved to this area and am most pleased with the way William Kegan has handled my service. He is always polite and courteous. This is great for me as I am a senior and appreciate the care he has shown considering my Cadillac is 2003 model with low mileage and I intend to keep the car. He is an asset to Dimmitt.Helen Malloy

Millie

8 de feb. de 2016

We had the pleasure of working with Tim Larson on our recent purchase of a Cadillac SRX. His knowledge of the vehicles technology, safety and performance was impressive. He was personable, polite and passionate about making a rather complicated sale a more pleasurable experience. It is refreshing to see such maturity and commitment in a young man. He is a true asset to your dealership.

LR3

24 de mar. de 2015

One would think that since this is a Landrover dealership that they would take pride and give quality service. Every time I take my LR the mechanic always breaks something else and not admit to it. Clamps are not properly tighten and coolant leaking and wiring harnesses are not put back properly. Hose brackets are not even installed properly. They also have an average turn around time of 3 weeks. They never happen to have any parts.

rg813

7 de ene. de 2015

Deniz Alkar(sales) and entire staff at Dimmitt Cadillac I would like to thank you for your time in buying the car was a well good experiece. they explained everything about the car.service people are very good also explained the process to service the car.Many Thanks.

lenore.carswell

27 de sep. de 2014

I am beyond disappointed with my experience at Dimmitt. I was directed to Dimmitt by my insurance company because they are a "STAR" rated service department, to address an issue that was previously covered by my insurance. I was told that they would contact the adjuster and address what they felt was just a minor issue. I had to contact them to find out what was decided the next day, I was told that my insurance would not cover it, that the adjuster had come out and looked at pictures of the issue, yet when I called my insurance company they told me that no one had gone out or even addressed the issue. I asked the service person to get me a quote on the "simple" fix, and never received a phone call back. I did take my vehicle to Clearwater Toyota for the "simple" fix which turned out went way beyond simple (See my review of the excellent service). Needless to say, Dimmitt treated me as if my business was beneath them because it was a Toyota truck and not a high overpriced vehicle and I was not a worthy rich potential customer. Dimmitt needs to revamp their customer service and they need to realize that every person is a potential customer.

Earl Waters

12 de sep. de 2014

Al Harter (service) and the entire staff of Dimmit Caddilac is beyond excellent. I neaver leave there without being reminded that my business is not only important to them, but really appreciated. They sell cars that are half a million dollars....not mine. I drive one of the least expensive cars they sell. I still feel extremely valued.The quality of the work is also wonderful. I have never had to go back a second time for the same problem. My car was recalled twoice.... for computer upgrades only. Worrisome.... yes. I was reassured by Dimmit and all was handled quickly, completely, and professionally. I have had very few issues beyond standard service either. A great product and a better dealership.

paulharlow

12 de may. de 2014

As always the Dimmitt team took real good care of me again. Al Harter kept me up to date with my service needs and to find the best solution that fit my budget.. He also arranged for me to pick my Hummer up after hours. I was heading out of town for the week and not returning until 10:30 PM. Al made sure my Hummer was left out on Friday so I could pick it up after hours. It had been wash too. (Nice Touch) It's the little things like this that make Dimmitt standout when it comes to customer service. Keep up the good work. Thank You Paul

Meats

22 de abr. de 2014

I brought my land rover to Southpoint Sarasota for service and upon receiving my vehicle, the installed part was not functioning properly. When I returned to southpointe, I was given quick, short and shady responses on how this had happened. Feeling uneasy, I called Dimmitt and explained what had happened in detail and they gladly urged me to come down and they'd help me figure this out. I showed up, was greeted at the door and briefly met with the service reps and out the door in a beautiful loaner car promptly. They explained what had been installed at the dealer in Sarasota and let me know what to look for when I would have to return. It was great to be treaded with respect after being treated harshly by the Sarasota dealer. Even though I would have to drive an hour and a half to go back, its worth it just to feel confident my vehicles in good hands and I can rest easy without having to go over the work and checking parts and numbers on paper with those installed on my car. My only regret is that I didn't initially bring my vehicle to the people at Dimmitt Land Rover.

faillefamily

25 de mar. de 2014

As always, Dimmitt and Dan Robinson took care of the car and my family. I am away on business travel overseas and am so a lot so I truly appreciate the personal attention he affords to my family while I am out of country. The service department works with us always for routine maintenance but this latest was a major malfunction/breakdown requiring a couple of days to repair. Dimmitt provided a loner so my wife wasn't stranded. When it is time to purchase another vehicle, it will definitely be one that Dimmitt sells/services. I appreciate the 5 star treatment. Colonel, US Army (Retired)

Gman69

10 de ene. de 2014

Our sals person was a good guy ,but to put the deal together it was a nightmare ,they still owe me two hundred dollars for referrals ,the car they sold me should have gone to auction it's has been repair after repair I would never recommend this dealership even to my worst enemy,real bad experience since July here it is January 2014 still having problems with 2003 cts my next move will be to a lawyer and news media

JulieBaker

3 de ene. de 2014

My purchase could't have been any easier! Robert B and Sue both made it a very pleasant experience. I would highly recommend a purchase from Robert! Very low pressure yet there when you need him. I absolutely love my new SRX! Thank you for making such an easy and extremely quick process!! Hands down the best Cadillac dealer in Tampa Bay!!

dshepher

17 de ago. de 2013

Our sales person, Kathleen Doyle-Gibson went the extra mile to make this purchase special, even arranging for it to be a surprise for my wife. Kathleen delivered the car while my wife was away, and I was able to pick her up in her new car at the airport upon her return to town -- that was fun!We are thrilled with our new SRX, and the friendly service we got from Dimmitt Cadillac.

wavrnr10

29 de jul. de 2013

My wife and I have been searching for a Grand Cherokee Jeep for some time tossed up between buying new or used and NOT having any luck with local Jeep dealers. When one showed up at Dimmit slightly used, still under warranty, barely broken in, we fell in love with it as it had almost all the option we desired. The ones it didn't have, Justin saw to it that they were installed and we were driving it home a day later. They are all great people there and treated us with total respect that is lacking at many other dealerships. We will do business with them again.

BrianBuckley

11 de jul. de 2013

I just had one of the most incredible service department experiences ever at Dimmitt Cadillac in Clearwater. After having issues with a bad spark plug in our Cadillac CTS, John Johnson with Dimmitt Automotive Group in Clearwater made the entire Cadillac service appointment such an amazing experience.If I had any idea that an automotive dealership would treat us this well just servicing our car, we would have both been driving Cadillac's long ago! Thanks for treating us so good Dimmitt and we can't wait to have the CTS serviced again :-)

MoralesFamily

30 de oct. de 2012

Buying my pre-owned Land Rover LR4 was a fantastic experience from the minute I stepped on the lot, until the time I drove off. In fact I am still being coddled and having my questions answered immediately. My husband and I visited practically every dealership in Pinellas County and a few in Tampa and none compared to Dimmitt Land Rover. Althea Morgan was our sales expert and was able to answer every question we had or was able to find out in a matter of minutes. She was personable and kind and was able to take care of our needs without pressuring us. In fact we drove the car on Tuesday and didn't return to the lot to buy until Saturday. Everyone in the Land Rover family was amazing. Paul Livernois, the manager, is extremely professional and very good at his job. We also had a great experience with the finance professional, Glen Roberts. You can't go wrong with this dealership and any of its staff. They are well trained and very professional.

whitcher

28 de sep. de 2012

Tom McQueen was superior. He was knowledgeable, informative, and helpful in everyway. He ememplifies quality. John Fabriele was great also but I asked him to explain the DVD system and he said it was self explanatory. It was not. It took me several hours to figure it out.

MaBrock

1 de sep. de 2012

They worked together and made us an offer we could not pass up. They bent over backwards to make my kids comfortable while I signed papers. The got them doughnuts, water, and the tv remote for the big screen tv in the customer lounge. Julie catered our learning session of the car features to the kids, and gave them a special tour of the service department. Now the kids can't wait until we have to get the oil changed!

pjbohnenberger

3 de ene. de 2012

I purchased a new Cadillac CTS four years ago and have become familiar with DIMMITT Cadillac service department since that time. My service manager, Tamara Kipping, is prompt to schedule and explain all of the service details in a comprehensive manner. I have never had to return for a second attempt to again fix something that was done previously. If the service required lasts for more than a few hours, a rental car is offered so that I am not inconvenienced for the day. From the person who greets you with your work order to the billing office, everyone is most cordial and professional. I have also had reason to deal with the personnel at the body shop and that was also a positive experience. Most of the service on my car has been "under warranty", but I feel that I will be treated most fairly at future service visits. These facts are the main reasons that I will most seriously consider purchasing another Cadillac from Dimmitt.

tampaspice

28 de ago. de 2011

I purchased my last cadillac from this dealership and overall have been pretty happy with the service, customer service etc., so it's only natural that I return for my next purchase.I was in the market for a gently used CTS/STS with all the bells and whistles and I met with Jim Smith.Jim would keep me posted and would call me as soon as he would get a vehicle that fit what I was looking for.Diligent, courteous, non pressure and professional is what you'll get when you visit this dealership.I would highly recommend this dealership and in particular Jim Smith to anyone and especially my family and friends.Thank you Jim for your superb customer service!

ruegg10

13 de jun. de 2011

I have enjoyed working with the Land Rover team at Dimmitt. John, Bill and Jamie have alway been extremely helpful and knowledgeable. I have recommended them to others I know who own Land Rovers (Greg Art's car is actually there being worked on) and even for employment.This past weekend Jamie and I invited a modification to my 98 Range Rover to resolve the fuse box overheating that has worked with measurable results. I hope that John and Jamie are able to take the modification we fabricated and apply to other P38 owners with my same issue.You have a great group of employees! I try to give them compliments and show my appreciations whenever I can. Keep up the good work!Respectfully,Stacie Ruegger