Michaela Joy

16 de ago. de 2021

Please do not by a car from this company in fernley and Carson city. My love bought a used car with a 90 day warranty. 10 minutes after driving off the lot the check engine light went on. But we had a 90 day warranty so we thought all would be good. He took it in after it took weeks for them to call us back. We took it in twice and both times the check engine light popped back on after 30 minutes of driving it. The first time the mechanic assured us if the check engine light comes back on not to worry we can still drive it and to call. They obviously just turned off the check engine light not fixing anything as it was the same code each time when we checked. After the second time not fixing the issue they never returned our phone calls. We trusted their mechanic and continued to drive it but now it has caused other issues causing a loud knocking sound. Also the warranty is up and it's obvious they just kept turning off the light buying time til our warranty expired so they didn't have to fix it. Now we can't drive the car until we come up with the money to fix it. They didn't even correctly fix the electric windows that was promised upon buying it. They will not honor the warranty or only act like they will trying to push you out until it expires. Perhaps they felt it was too costly to fix so they were willing to lose a customer over it. I don't know as they won't call us to explain. All I know is they didn't do the honorable thing. We've called and sent several messages and they ignore them. This was our only running car and do to the inflation and the car payments we are having a hard time coming up with the money to get it fixed. So we are making payments and paying full coverage insurance for a car that we can't drive.

Logan Wilder

10 de sep. de 2021

Absolutely amazing service from everyone there, especially Ryan Haffey! He has amazing customer service, not pushy like many car salesmen, and wants only the best for his customers! I went into the dealership with the mindset of getting a pretty okay car and walked away with a car I thought I could only have in my dreams! Thank you once again Ryan!

Sarah Weese

16 de sep. de 2021

Ryan is the guy to talk to. I was only there for about an hour and drove away in my new BMW. He was quick, efficient, and had the most positive attitude the entire time. He really made the experience amazing!!

Carlae Remes

14 de ago. de 2021

My husband and I went to Eagle Valley motors because it was recommended by another car dealership we have had great customer service from Ryan Haffey a sales consultant. Ryan helped us with purchasing a vehicle and answered a lot of questions. We had to return on the Sat. after purchase for a few details and Ryan was busy so the GM helped us and was as pleasant as Ryan. Ryan made us feel at ease and all was good.

Robert Maidens

26 de ago. de 2021

These guys are a huge help. Corey Wood over at Eagle Valley Motors drove a vehicle all the way from their Fallon location to my house in Reno, just so I could give it a test drive. Their team helped me finance a vehicle at at rate and on terms I never could have imagined. Numbers that beat my pre-approval from USAA—which is unheard of. For anyone in the market for a used vehicle, I highly recommend their team. And ask for Corey. You’ll be incredibly relieved with the entire car-buying process.