Tanya Hall

22 de dic. de 2015

I have had terrible experiences with buying cars. But my salesman Todd made this such a smooth transaction, He was very pleasant. And I truly am thankful for everything he did to get me the car I wanted.....Great job Todd!

Lillie Cook

21 de dic. de 2015

All work was done in timely manner, I have no problems with the repairs and service, overall I am very satisfied with the service I received fromFeldman Chevrolet.

Karen Borgeson

20 de dic. de 2015

I was greeted as soon as I pulled in, a guy knew who I was and took down my mileage. I was told it would take 45 minutes or less. And it did!

Victor Bihar

20 de dic. de 2015

AWESOME SERVICE!!! Very friendly. Neat facilities,

David Furey

19 de dic. de 2015

I was there for the first oil change on my new car. Staff was friendly, waiting rooms were comfortable and service was fast. Will recommend Feldman's to my family and friends.

Marvin Moore

17 de dic. de 2015

Excellent service Everything was taken care of at less than half the time quoted!

Robert Rotay

14 de dic. de 2015

The service team at Feldman Autmotive under the guidance of Brian always does good reliable work.

Charles Weber

11 de dic. de 2015

I like taking my truck to Jay Chevrolet for service. The service advisors are polite and work extremely hard to make sure that the vehicle is serviced and you as a customer are completely satisfied. I would recommend the dealership to anyone. I have purchased 3 automobiles from Jay Chevrolet. The only thing that I am dissatisfied with is the pricing. They offer a $39.99 Oil Change, Tire Rotation and Multi-point inspection. This is great except my Silverado holds 8 quarts of oil. The special is for 5 quarts so you will be charged for the additional 3 quarts. The final amount is $64.00, so for 3 quarts of additional oils it is $24.00. A bit of an overcharge. It will be shopping around for a better price even if I have to do it myself.

Laura Slack

11 de dic. de 2015

Pete and his team are always there for me. Pete got me in even tho they were really busy. I am very thankful for that.

Janel Edwards

11 de dic. de 2015

I love Feldman Chevrolet! This is my second car from there. The service department is awesome, I never have to wait very long. I recently moved and I still drive out to Feldman to have my car worked on.

Cheryl Butler

10 de dic. de 2015

Everything went great! All issues were addressed and taken care of in a timely fashion. Folks there are very friendly and helpful!!

Mandie Woollcott

8 de dic. de 2015

Rick the sales person, was very knowledgeable on my new truck. He went thru everything inside and out. Mark was my finance person and he made this experience very quick and easy. This was my best experience leasing a vehicle by far!!!! Would definitely recommend both Rick and Mark to my friends and family!

Nelson Turnage

7 de dic. de 2015

Great Service, excellent communication! They did exactly what they said they would do. Highly recommended. Nelson from White Lake, MI

Lawrence Borkowski

5 de dic. de 2015

The repair was done promptly and professionally. Excellent service. Very satisfied.

Veronica Legutko

5 de dic. de 2015

Service department does everything to make sure I am taken care of and satisfied with the repair of my problem. I live in Flint so it means a lot to me to get taken care of promptly. I feel like family at this dealership.

Barbara Stutesman

4 de dic. de 2015

Very nice and efficient. The staff was very friendly. The building was clean. Did not have to wait long for service.

Gretchen Becker

3 de dic. de 2015

The service that was performed on my car was outstanding. All areas of concern were handled professionally and efficiently. Very pleased with the service.

Stephen Bean

1 de dic. de 2015

We came into Feldman's after talking to another dealership about a Cruze. They did not have any cars at the low lease payment. They told us to come back next month. We then decided to come in to Feldman's on the off chance they had a car. When we walked in we were greeted right away by Matt Taylor. We explained what we wanted and he told us right away that he could help us. He asked if we had an employee discount. We told him we could probably get one or a suppliers discount. I mentioned that my husbands mother had worked for GM but she passed away almost 37 years ago. He asked us if she had been fired from GM and we told her no. Matt then told us about the Legacy Program and had us call them right then and there. We were very impressed. In the last 2 years we have purchased 2-2014 Corvettes and a 2014 Sonic and no one ever mentioned this program. We ended up getting a Cruze LT pretty well loaded for under what we expected to pay. I think we found our new Chevy Dealership and our new salesman.

Bryan Flynn

30 de nov. de 2015

My service was completed in a prompt and professional manner.

Dawn Paiva

28 de nov. de 2015

Everyone at the dealership was friendly, courteous. Most especially our salesman, Tom Rollison. He took care of us with 100% satisfaction, and is the most efficient and caring salesman. We come back again and again because of Tom!!

George Gomez

24 de nov. de 2015

In the past surveys I have always been positive regarding your service, promptness and the treatment of us by your service department. Since our last visit, NOTHING has changed. We are very happy that we can trust your company with our prized Cruze and our other vehicles.I would like to compliment Rob and Pete from your service department. They have been very helpful and professional. Thank you,G. Gomez

Rita Guzzardo

21 de nov. de 2015

Great service, always very courteous. All employees very helpful.

Mike from Toledo

20 de nov. de 2015

I would highly recommend anyone to go to Feldman Chevy to purchase a car. Go see Jordan or Charlie Webb, outstanding people, great to deal with. I did not end up buying a car from these folks due to my situation but I was treated with respect, never pushed to buy and will definitely keep them in mind when I am ready to buy. Do yourself a favor and see those folks for a car or truck.

Kezia Kiker

20 de nov. de 2015

Service and Staff were excellent, as always. Thank you!!

Lovethedrive

19 de nov. de 2015

Jay Chevrolet which is now Feldman Chevrolet of Highland is a wonderful dealership to work with. After having the worst experience ever with another dealership I called Todd Cowen. He helped get me a good trade in on a car I had only owned 6 weeks and had been in for service twice(so much for some dealerships 117 point used vehicle checks). Todd then spent a long time with me to make sure he knew what I wanted, gave me different options, and showed me different ways pay for the vehicle I choose. I bought an Equinox and am thrilled with the way it drives and the value. Everyone at the dealership was friendly and helpful. There was a great selection to choose from and I never felt pressured at all. My family will be buying all our vehicles from Todd at Feldman's from now on.

car lover

18 de nov. de 2015

Todd Cowen is a no pressure salesman who takes time to find out what you really want in a vehicle and helps you make the best decision for you. He is informative and helpful every step of the way. The rest of the staff there are courteous and do all they can to make your visit pleasant. The inventory is great. I had a lot of choices. From now on my entire family will purchase their vehicles from Todd at this dealership.

Richard Johnston

17 de nov. de 2015

Everyone at Feldman is friendly and accommodating. They always go out of their way to meet your needs, whether it's a ride home or getting a part in a hurry to get you going. I should clarify that most of the visits were for oil changes or routine maintenance, but the few problems areas were address promptly and efficiently.

Kenneth Worpell

17 de nov. de 2015

The service I received was attentive and courteous.

Kara Gordon

17 de nov. de 2015

Easy scheduling, drop off has paperwork prepared. Shuttle service is quick and friendly. Only did the work requested.

Holly Antopia-lopez

12 de nov. de 2015

matt taylor is great! very helpful and knowledgeable.

Gerald Grimes

10 de nov. de 2015

I have been going to Feldman for over 6 yeas and I have always been very impressed and satisfied with the service I receive from Bud. He and the lady on the desk next to his are very helpful and attentive and leave me happy with the results. They explain everything to me make sure I am comfortable. I cannot imagine any better service. The young lady was my primary service coordinator and while it is difficult to imagine anybody as good as Bud, she most certainly is. Bud was quick to jump I'm when the lady was otherwise occupied and he knew exactly what was going on. She started me through (a two day service matter) and kept me advised at all times and guided me through the final steps and took me to my car witch I like very much.

William Stokes

10 de nov. de 2015

Always good service. Andy does a wonderful job. Everyone is very pleasant. A nicer dealership, you'll never find!

Brenda Shepard

10 de nov. de 2015

Pete did a great job taking care of the warranty work on my vehicle

Ravi

10 de nov. de 2015

great customer service.. responded very fast and solved my problem.

Carol Holoway

9 de nov. de 2015

Everybody at the dealer is very helpful. We have been dealing with Andy for quite some time and really love dealing with him. He gets the job done and is always very pleasant.

Betty Garcia

7 de nov. de 2015

Always pleasant atmosphere, always top notch work done on my car. Truly appreciate Jay Chevrolet employees.

Edward Clayton

7 de nov. de 2015

service was fast and advicer was very nice and friendy

Timothy Stein

5 de nov. de 2015

I was going in just to find out information but after going through my options of trucks and getting to test drive vehicles, I finally leased a nice new Silverado! The customer service at Feldman is great and I'll continue to be a customer!

Cathy Gritzinger

3 de nov. de 2015

Always receive excellent service at this dealership.

Fredrick Chatterson

2 de nov. de 2015

Great service,got in same day I called. Got free rental for the day. Friendly and helpful staff. My car was done same day and l was back home by 6:00pm. I was very happy!!!

Phyllis Bender

1 de nov. de 2015

Super service.Jarad did a wonderful job. He was 100 0/0 helpful explaining thepeeks of the card. Very kind and considerate.

Charles Crane

29 de oct. de 2015

I was looking at many different trucks on the internet trying to find the options I wanted. I sent inquires to many dealerships (not just Feldman) and the Feldman Group of dealers where the only dealers to get back to me promptly. With that said, Jonathan Burnicle was my sales rep at Jay Chevrolet (Feldman of Highland) and was fantastic. I was a tough customer. The truck (Black, standard bed, crew cab, with specific options) was hard to find due to the low year end inventories. He worked tirelessly, for at-least a week, to find a truck. I never felt pressured. There is a stigma that dealers are just there to push a sale and get you out. I did not feel this way at all. My truck was finally found in Grayling MI. Jonathan did not hesitate, he did a quick dealer trade and had the truck in the matter of a day. I signed the papers before the truck was on the lot. They wanted to keep it over night so they could look it over and clean it up, fill it with gas, etc. Because I traded two vehicles in for a very fair price, I had nothing to drive. Was this an issue you ask? Not at all, Jonathan sends me to Samantha Jablonski who was not on only extremely pleasant to talk to, but hooked me up with a loaner car in 10 min. When I test drove the truck I noticed there was an option missing that I really wanted.(we were all shock this option was not standard) Bummer right!! No because Jay Chevrolet is incredible!! The option was not on the list that Jonathan sent, and I missed it, so I had no issue about paying to have it installed (They worked with me on this also), and I bought the truck for a great price. It was extremely tricky to add due to the computer, and it was not a conventional add-on. Johnathan now sends me to Pete Jezdimir in service, and he worked for two days to figure out how to add this option. (I know it was complicated because I searched the internet) Just as I thought it was impossible Bob Breit (Service Tech) walks up and says he found a solution. As he is explaining the solution, I'm thinking the customer service here never stops, Bob has been researching and making calls since this began two days ago. In addition, there were some light scratches when the truck arrived (remember this came from another dealer and did I mention I was a tough customer) and the body shop erased them like they were never there. In the mean time, Tony Tori (General Manager) stopped many times to make sure I was doing ok and, since I would be pulling an RV with this truck, we spent some time chatting about the great state of Michigan. Mind you, this service was done after I signed the papers, so this was all done purely to make sure I was 100% satisfied with my purchase. I am absolutely 100% satisfied, and BTW the truck pulled my 30ft RV better then my 2004 2500HD Diesel. Thank you to all the Jay Chevrolet staff, and a special thanks to Jonathan for making my 2015 1500 Z71 Custom Sport buying experience a great one!!! I look forward to my next purchase, Chuck

Loren Jensen

29 de oct. de 2015

This was the friendliest and most comfortable car buying encounter I have ever had. From Collision to Sales and Finance, I was treated with respect, questions were answered promptly and courteously, familiarity with the desired vehicle and its appointments was outstanding. This experience has been exceptional.

Mark Jean

29 de oct. de 2015

We were told it would be 45 minutes to an hour. We got a phone call in 30 minutes. Very speedy for how bust it appeared to be.

Kevin Vanderband

23 de oct. de 2015

I had the best service rep helping me! He was courteous, helpful, and found something that needed to be fixed that I didn't even know about. He also check for recalls without me even asking.

Steven Sjostrom

22 de oct. de 2015

I always get great service when I drop my vehicle off. Friendly, Polite, and fast work to get in and out to continue your day. Love the fresh popcorn =)

Jeffrey Konkle

11 de oct. de 2015

Quick in and out oil change and tire rotation Friendly staffSurvey page is not mobile friendly

Dennis Kayfes

9 de oct. de 2015

Hassle free on time service appointment. Service advisor gave me important information regarding another Chevrolet I own.

Thomas Manfrin

7 de oct. de 2015

Ryan Schneider has sold us 2 trucks and we could not be happier with the service we received from Ryan and the rest of the team at Jay Chevrolet. Our buying experience was by far the best ever. Thank you Ryan and the rest of the team at Jay Chevrolet. Thomas and Rodney

Ray Guest

5 de oct. de 2015

I am always very pleased with the excellent service that I receive from Feldman Chevrolet.

Waldo Schram

5 de oct. de 2015

Pete and the mechanics were Great!! They found a screw in one of my tires and were able to repair it in record time.Thanks!Wally Schram

G Pond

3 de oct. de 2015

Pete is Our go to Guy! Pete is kind, efficient and thorough!We look forward to seeing him for all our service concerns.;-)

John West

1 de oct. de 2015

I have been buying my vehicles from Jay Chevrolet/Feldman Automotive for 30 years and will not go anywhere else. The service department is A1 and my salesmen, Greg Payne, is great to work with.

Donna White

1 de oct. de 2015

My experience at Feldman Chevrolet was a good one. I love my Trax and my salesperson went out of his way to make sure I got the car and color that I wanted and the financing that would get me and my new Trax on the road quickly and efficiently.

Karen Liker

1 de oct. de 2015

Always friendly and helpful with any questions !! Great Service !!

Timothy Cornell

28 de sep. de 2015

As always, I'm treated with respect and patience. Pete in service dept. kept me informed and is a hero. I drove a 15 Malibu while repairs were made to my Cruze, I hated to give it up, hmmmm.great job, good experience

Marisa Anderson

28 de sep. de 2015

Andy the service advisor was great. Did what he said he was going to do. That all I could ask.

Laura Slack

24 de sep. de 2015

My car was making some noise and they fixed it. I got a rental car so I could go to work while they fixed my car. They did awesome.

Gail Mexico

24 de sep. de 2015

They were very friendly and courteous. Repair was timely and so far has been very satisfying.

Doreen Gandee

22 de sep. de 2015

I really wanted a new car and your salesman was so helpful on finding the right car that fit my needs. He was patient and understanding while we tried different cars. When it came to trying to figure if we wanted to buy or lease he helped me to decide what was best. I will come back again and send friend and family to buy from this dealership. The one thing I learned from you is there are no dumb questions. Thank You

Becky McLauchlan

19 de sep. de 2015

As always, excellent service! I made an appointment, was taken on time. Had a nice chat with Wendy in your service department. went into the comfortable waiting room, had some coffee. In about an hour, Wendy came and told me that the car was ready. Oil changed, tires rotated, AND they washed the car! Thank you for the great service and all your pleasant and friendly employees!Becky McLauchlan

Kenneth Vann

19 de sep. de 2015

I had a good experience at Jay Chevrolet.My salesman Tony S was very helpful,went through everything with me I would definitely recommend your dealership to other's

Alan Kaufman

17 de sep. de 2015

I made a mistake and came in a day early and as buisy as they are they took me anyway.

Lee Osborn

16 de sep. de 2015

I had my sonic in for routine maintenance and for a recall. The service people were polite and the work was done properly

Michael Zielinski

12 de sep. de 2015

Quick friendly fast service they are the best around

Gordon Levett

12 de sep. de 2015

I bought a used Chevy Cruise from a Chrysler dealer.I had some problem with outside temp readings that shut down my air conditioning. The Chrysler dealer were shaking their heads. So I took it to Jay Chevrolet. they got the car in and found a short in the temp sensor in the unit and fixed that. Also found the 2012 had 4 recalls on it and they also fixed them. I have bought a 2013 Malibu from Jay and have them service that as well. Jay's sense of customer service is excellent!You are out standing in my book! Business Success is not a destination it's a journey.

Scott Harris

8 de sep. de 2015

Wendy in service is a very competent service writer. She keeps her customers advised, and this morning, I was in and out in less than an hour for an oil change. Very nice.

Dennis Lubahn

6 de sep. de 2015

The dealership was clean and the service department was able to get the work done fast.

Arthur Newberg

5 de sep. de 2015

Great personal care and service! Very professional.

Jeffrey Peterson

4 de sep. de 2015

it was nice, I liked having an appointment to get the oil change, and the wait was not bad. I felt like the people took care of me, even though the service area is busy, I was attended to promptly, and I liked it.

Franklin Yow

4 de sep. de 2015

I hate selling my old vehicle so I always trade. Salesman Matt Taylor saw to it that I received more for my trade than I was offered at any other dealer. Since I get the GM Employee price anyway, the better trade value gave me the best price without any games. I should have saved time and came to see Matt first.Love my new truck I can hardly believe how much they have improved.Rides better, quieter, better mpg.

John Baroni

4 de sep. de 2015

good service Work completed in a timely manorpoor car wash, back of car still dirty!What can you expect from a free service?!

Timothy Johnson

4 de sep. de 2015

Jason and Greg were great and took awesome care of me!!!!!

Stuart Leser

3 de sep. de 2015

Went 20 miles out of the way for this dealership .treated very well, and I will go back

Victor Bihar

3 de sep. de 2015

Pleasant experience. Friendly and quick response. This dealership stands out by his professionalism, friendly and knowledge,

Deborah Perry

3 de sep. de 2015

U had a lovely experience purchasing my new equinox. Bill was wonderful to work with. I highly recommend him and the dealer!

Brian Fitzgerald

2 de sep. de 2015

Lawrence and Matt were friendly and professional. So glad to have my daughter in a beautiful, safe Chevy Cruze. Thanks guys!

Donald Bratcher

2 de sep. de 2015

I had a prompt and such a nice time getting an oil change! By the time I sat down with a great cup of coffee and finished it, they had my car ready for me.

Bryan Funke

2 de sep. de 2015

Very knowledgeable and helpful. Very professional. A pleasant experience.

John Stiller

2 de sep. de 2015

Best dealership i have been to Mike Seacord made me feel like family

Robert Heiman

2 de sep. de 2015

Did a good job. Provided nice waitng room and popcorn during visit.

Steven Carter

31 de ago. de 2015

Service was performed with good success. Highly professional and well mannered personnel at this Dealership. I am very pleased with the service I get from Jay. I am routinely 100% satisfied with each visit. I will do all my service visits for my car at Jay.

Richard Dudley

26 de ago. de 2015

Fast and great service. They understand customer service

Matthew Travers Jr

21 de ago. de 2015

VERY FAST, EFFICIENT, AND HELPFUL DURING BUYING PROCESS! KELLY TRAVERS WAS VERY COMPASSIONATE AND TRUSTWORTHY AND AS A SALES WOMAN WILL GO TO ANY LENGTH TO PUT SOMEONE IN A CAR WHILE BEING ETHICAL IN HER DISCLOSURES TO ME. SHE ALSO TOOK ME TO SERVICE DEPARTMENT WHERE I WAS ABLE TO LEARN HOW, WHEN AND WHERE TO TAKE MY VEHICLE FOR SERVICE, SHOWED ME HOW TO USE MY ONSTAR AND WHAT ADDITIONAL PRODUCTS AND SERVICES I WAS ELIGIBLE FOR.

Kathleen Thompson

21 de ago. de 2015

Joey Lusty was wonderful. He answered all our questions, he listened to what we wanted and made sure we understood and were in complete agreement before proceeding in each stage. From just coming in for a test drive to purchasing our truck. Seamless and enjoyable.

Eric Richard

19 de ago. de 2015

I love my new equinox! Great service and great deal! Definitely will do business again in the future!

Greenwithenvy

17 de ago. de 2015

We came in not knowing what to expect, not sure if we were even going to be approved for something that fits our budget. Joey should us several vehicles, and we loved the 2015 Silverado 1500LT 4X4 Crew Cab Rainforrest Green Metallic. On delivery the truck had a few blemishes on the paint and Joey took it back and had the truck wheeled out and removed the blemishes. He went over every aspect of the vehicle, set up Bluetooth, answered any questions my wife and I had. The truck was missing the manual and while we waited for the license plate he retrieved manuals for the truck.I always would come back to Joey for another Lease/Purchase experience.Pat&Kathy Thompson740 Eagle Dr.Fenton,MI48430

David Eakin

15 de ago. de 2015

They were very fast I was in and out and even got a recall taken care of top of the line

John Northrup

13 de ago. de 2015

Rob Bair was our service contact for servicing our 2011 Volt. He was very professional and helpful throughout our service. All our needs were handled efficiently and the various services requirements were performed as required, within the estimated cost, and when promised.I highly recommend Jay Chevy Service and Rob Bair.

Brian Perks

9 de ago. de 2015

There is not much to tell. I brought my 2013 Volt to the dealership, was treated very professionally, was given a loaner vehicle. They called me when the car was ready and I picked up and was very pleased with the outcome. I would have no problem returning to this dealership for future needs. Service was great, price was fair and I am happy.

Pauline Zorza

3 de ago. de 2015

EVERY single staff contact was weewlcoming, concerned and eager to see that I was well assisted/taken care of/ pleased with my service repairs. So reliable in all that they do!

Marilyn Vancamp

3 de ago. de 2015

I needed to have regular 15'000 mile checkup done on my 2013 Malibu. They always do an excellent job on my car when brought in. They work quickly and they even washed it for me. I even told my Daughter about how much I loved this dealershipand she bought a new car form there last week !! Do I get any perks for sendingher here?

Laura Slack

1 de ago. de 2015

Jay Chevrolet put me in a vehicle that is suttable for my long cummute and the did everything in their power to go me a rat I can afford. All the employees are great and friendly. They really took great care of me.

Kari Lindholm

1 de ago. de 2015

The entire buying and trade-in experience was excellent. Sales representative was top-notch. I have already recommended Jay Feldman to others.

Robert Chizek

31 de jul. de 2015

My Service Advisor called me daily until the car was finished and ensured that my warranty was used as it should. As a person with very little time, this contact was critical to me and much appreciated.

Charles Wagner

30 de jul. de 2015

Great people and a pleasurable experience. The sales staff were professional and easy to work with.

Richard Johnston

28 de jul. de 2015

Had a last minute window problem and showed up at the dealership with no appointment. Pete from service saw to it that I got my truck back in time to meet an important deadline and communicated each step of the way. Great guy and excellent service.

Robert Mccance

26 de jul. de 2015

I drive by many dealerships to get there. I need the best for my vehicle and Jay Chevrolet delivers.

Jeffery Orvis

25 de jul. de 2015

Had a strong smell of gasoline. Found the problem and fixed it. Great job

John Hannah

25 de jul. de 2015

Lease was expiring on 2012 Traverse and wanted to lease a new 2015 Traverse. Tom made the process smooth and found the car that meet our needs. The finance department was very professional in making it a smooth process and transition.

Bennie Pawley

25 de jul. de 2015

My service experience at Jay Chevrolet was, as usual, excellent. The service was satisfactorily performed and the very little waiting time was good. The waiting area was very comfortable and pleasant. It was great to see that the car was washed and clean when I got it back. The total service staff was friendly and courteous. I will be back again and again.

Marsha Hoogenstryd

24 de jul. de 2015

I was greeted promptly and all of my needs were met.

Ronald Rinkinen

20 de jul. de 2015

very good - thank you. The repairs on my Cruze was completed on time and without any return visits.

Edward Ringer

20 de jul. de 2015

I've always been treated wonderfully at Jay Chevrolet. Our preferred service rep, Wendy Rauch has always been the best I have ever experienced. Wendy has gone out of her way to assist me with a vehicle, while service work was being done on mine. Actually, over the last fourty years, I have never had any dealer service rep take such good care of me. I never had to wait long and Wendy made those adjustments without having to ask or constantly remind them. It's refreshing to see such great service these days! Thanks Wendy and Thanks Jay Chevrolet!

Barbara Hauswirth

20 de jul. de 2015

Going above and beyond to assist me with my vehicle repair and car rental while it was in the body shop.

Jane Trestain

20 de jul. de 2015

Tony S was a great salesman and I would recommend Jay Chevrolet to anyone looking for a vehicle.

LeanneK

17 de jul. de 2015

I was so angry when I left this dealership last night I couldn't even see straight! After being told that our paperwork was ready on a 2015 Silverado demo, my husband and I went to the store around 6:30pm. Guess what? The sales guy wouldn't even tell us the sale price of the vehicle, we were immediately passed off to F&I and found the payment to be $30 a month higher than agreed upon and financed with the wrong bank. We were then passed back to the sales manager, we explained that we wanted to use our credit union, for the third time, because the rates are lower by at least a point. Came to another agreement on the price, after being strong-armed into pushing a friend of the family to give us a GM employee discount (we were told it was the only way to get the deal done). Got passed off to a different F&I after another hour of sitting. The new F&I guy, whose name was Kevin(?) was the worst! He pushed his usual products (gap, road hazard) and then proceeded to show us a loan from the wrong bank, at a higher interest rate, again! When we questioned him on it, he told us to just take the loan wih ally and refinance with our credit union later. We explained again that we didn't want to do that, and that the whole reason we had been sitting there for 2 hours was to make sure our loan was with the credit union and that we added me to the loan so that we'd have the best interest rate (2.9%). He leaned across the desk and said to me "your credit doesn't matter, just take the loan". I was appalled. At that point we got our plate and registration back from our current 2013 Silverado and left. We will never do business with this store again.

Mark Clancey

15 de jul. de 2015

Wendy Rauch was very helpful. She called me regularly and keep me informed .

Kelly Busha

15 de jul. de 2015

Excellent all around. Fixed my issue, free rental, worked with my with my very difficult schedule as a hospital nurse and busy mom. Love them!

Brian Henry

15 de jul. de 2015

My experience with the Jay Chevrolet service department is always a splendid one. This visit was not any different as all my expectations were met.

Barry Walter

14 de jul. de 2015

Excellent service and returned my vehicle clean. Service was completed faster than promised and the staff was attentive and friendly.

Jeanne Haagen-Lebert

14 de jul. de 2015

very friendly staff and finished on time, love the popcorn!

Adam Bauer

13 de jul. de 2015

Wendy in the Service Department is great! She notified me about my vehicle at every step, until the job was complete. Job Well Done!

Gary Krause

12 de jul. de 2015

quick,friendly,service by curtious employees who are always helpful

Daniel Miloser

11 de jul. de 2015

We were greeted promptly and our 2014 Equinox was serviced & WASHEDin less than 1 hour.Great JOB to all the Feldman service staff!!Dan

Joseph Garrett

8 de jul. de 2015

Service department has fulfilled my needs up to this point in time. Love the car (Cruze). The number of warranty related repairs is more then I have had on any GM product in 20 years. Not to mention the large number of recalls. Your lucky to have employees like Pete to smooth over the service needed on my vehicles.

George Gomez

6 de jul. de 2015

Pete (Mr.) has always been helpful and willing to do anything that will make our visit to your dealership a pleasant experience. He calls us after work performed to our vehicles to make sure that all went well. In the years that we have had our vehicles repaired at other dealerships, this has never happened. We are pleased with the work and will recommend your dealership to our friends. I feel that they will respond in the same manner. G. Gomez

Benjamin Pankow

6 de jul. de 2015

They did an excellent job at Jay. I traded in my old car for a new one; the process was quick and simple.

Joyce Yack

6 de jul. de 2015

Everyone is very nice and helpful. My car was done before promised. Everyone I dealt with was pleasant and smiling. Nice place, I will return.

Bryan Flynn

6 de jul. de 2015

Service was flawless. My truck came home cleaner than when I dropped it off.They also took care of the GM service bulletins.

James Morency

6 de jul. de 2015

The service writers a Jay are awesome and the work was excellent.

Linda Gretka

2 de jul. de 2015

Jared was the best sales rep I could have aked for. I received a fair price on my trade-in as well. I couldn't be happier with the lease price. My cruz reminds me of a regal I owned several years ago. Such a nice ride! Thank you for a wonderful experience.Linda Gretka

Dennis Kroll

30 de jun. de 2015

Loved the service I liked how friendly the staff was the popcorn was a nice touch

Brea Glenn

30 de jun. de 2015

Every time I come in I am satisfied. I'm not sure that they completely fixed my problem this time, but it wasn't for lack of trying.

Lee Lowery

30 de jun. de 2015

Always a pleasure able experience. Timely and efficient. Friendly and fast. Love the car wash!

Daniel Halling

29 de jun. de 2015

My son and I went there to buy his first new car. We had a slight mix up, and initially thought we would have to return our car. However, Rick Baldwin, and his manager Danny, were both VERY accommodating, and not only were we able to resolve our issues, my son got a better car than we had initially received. It was a very positive experience; he's thrilled, and so am I!

Deanna Born

29 de jun. de 2015

Jim Masterson, Rick Kovary, and Mark Woolcott made my first time car buying experience excellent. Thank y'all so much for your help of the purchase of my Malibu. I would defiantly buy from them again and tell family and friends to come to Jay Chevrolet to get a car as well. Thank you again for your help.

Scott Cross

27 de jun. de 2015

A very well run service department. They were able to work me in at a moments notice, solved the problem the first time. They do it right!

Craig Benedict

25 de jun. de 2015

Jermaine Took great care of me. Thanks! Love the new car.

Diane Piechota

25 de jun. de 2015

The service department always takes good care of me and my vehicles. Everyone is fun.

Charles Weber

23 de jun. de 2015

Great dealership. Sales and Service are excellent. They treat you like you are important to them.

Kim

23 de jun. de 2015

They gave us a great deal on a 2015 Chevy Trax. Tried 5 dealerships altogether, and this one by far the best. Friendly service, would definitely return or refer a friend.

Bennie Pawley

19 de jun. de 2015

After my accident, I had my car taken to Jay Chevrolet. This is the dealership that I purchased the vehicle from. As soon as my insurance company assessed the damage, Diana, from Jay Chevrolet body shop called and gave me the estimate to repair it and asked for my approval to go ahead.When the vehicle was done, Diana called me and in her normal very cheerful manner, told me that I could come and pick it up.When I arrived at the dealership, I was greeted by my salesman ole Seacord, who greeted me very cordially and invited me to go into the body shop office.He told the receptionist that we were there to pick up our car. At that particular time, Diana was busy dealing with another customer. In less than two minutes, another lady (forgot her name) came into the office and greeted me with a warm smile and friendly face, and said that she was here to take care of me.She immediately brought the car into the service area and invited me to join her in looking the car over. Upon my satisfaction and approval, we signed the paperwork and within 15 minutes of the time that we arrived at the dealership, we were back on the road with my newly repaired vehicle. It looks great and rides/performs beautiful, also.I could not be any happier with the service on the vehicle and the staff at the dealership. I have been treated like royalty by everyone at Jay Chevrolet from the first day that I stepped inside the show room. Over the years I have purchased vehicles and had maintenance performed on my vehicles from other GM dealerships, but Jay Chevrolet is by far the BEST DEALERSHIP that I have ever dealt with. Hats off to Mike Seacord, who should be voted the Number 1 salesman of the decade. He truly cares about his customers and follows up to ensure that they are satisfied people.THANK YOU JAY CHEVROLET!!!!

Crystal Harger

16 de jun. de 2015

Rick Baldwin was a great sales person..he did not push i knew what i wanted and he did not try to push me towards anything else...i would recommend him to anyone..i sent my mom to him and he worked his magic to get her a vehicle she was happy with and in her price range..thank you Rick Baldwin

Robert Perkins Jr

16 de jun. de 2015

We were very pleased with salesman and dealership. We will continue to do business with Jay Chevrolet.

Marvin Moore

16 de jun. de 2015

A great experience worked with me on an appointment time that met my needs. Got me right in and done quick. The best experience every time! A plus plus!

CarNut

15 de jun. de 2015

Brought my car in for some recall work and it was completed quickly in less time than expected. Staff was professional and friendly.

Steven Carter

15 de jun. de 2015

Pleasant and friendly people at this dealership. Work allways gets done professionally and on time. I would definitely recommend this dealership to others. 100% satisfied.

Carol Sullivan

14 de jun. de 2015

I bought my car at the Jay's dealership and I have always gone to them for everything....all oil changes and any call backs....and they just fixed my car for a dent.....body shop did a great job...I also had them wax my car...all departments did an excellent job...they also washed and cleaned the inside of my car...I would not think of taking my car any where else.....

Martin Tomayko

12 de jun. de 2015

AFTER THE PURCHASE OF MY NEW CHEVY EQUINOX FROM JAY CHEVROLET I CALLED MY SALEMAN THE FOLLOWING MONDAY TO ASK A FEW QUESTIONS ABOUT THE CAR< I WAS TOLD THE SALESMAN WAS NO LONGER EMPLOYED BY JAY CHEVROLET> I GUESS THE WORDS DUMBFOUNDED ME< I BOUGHT THE CAR ON THE 29TH OF MAY AND THE SALESMAN WAS GONE THREE DAYS LATER.I WAS GIVEN ANOTHER SALESMAN WHO WENT BEYOND THE CALL OF DUTY AND HELPED ME MORE THAN I EXPECTED. I HOPE T.R. REMAINS WITH JAY CHEROLET FOR I WILL BY MY NEXT CAR FROM HIM AND WILL TELL MY FRIENDS AND RELATIVES TO DO LIKEWISE. MARTIN R TOMAYKO

Carrie Chambers

11 de jun. de 2015

Everyone was more than courteous and friendly. The service bay and waiting area were clean and neat. I was offered a shuttle to work. It was a nice experience.

Kurt Pochert

6 de jun. de 2015

I worked with a new salesman, Lawrence Clark, and had a pleasant experience during the entire purchase process. A previous salesman we worked with, Tom Rollison, graciously encouraged me to work with the "new guy" Lawrence Clark, and all was a very comfortable experience acquiring my new Cruze. Admittedly, some very nice financial promotions regarding my trade-in worth and the fact that I have leased a 2013 Equinox from Jay Chevrolet had me very pleased as well. Thanks Jay Chevrolet!

William Barnes

5 de jun. de 2015

Salesperson Jarrod was courteous and helpful and overall experience was excellent

Derek Killian

2 de jun. de 2015

The staff is very friendly and always puts the customers safety first. I have been a customer since 2005

Christopher Lobocki

31 de may. de 2015

I worked with Steve Zittel and he was very helpful in getting me into a Chevy Equinox. Very patient with me and looked for the best options for me.

Nicholas Slater

29 de may. de 2015

Scheduled an oil change and was seen at appointment time. All went well.

Nicole Baker

29 de may. de 2015

The service staff was very polite and professional. Wendy made sure to keep me informed with what was going on each day. Dropping off my car was fast and easy, which was great since I was on my way to work.

Martin Alexander

28 de may. de 2015

They kept me informed of the progress and what they were doing.Made sure I knew where I was going and what I had to do. Nice to havewashed my car. Thank You. Walked me to my car to make sure all was ok/

Robin Caldwell

27 de may. de 2015

Short wait for an oil change. Scheduled online. Quick and convenient. Everyone was friendly and professional.

Sherri Masson

25 de may. de 2015

I'm always pleased with the service I receive at Jay Chevrolet.

Mark Brown

22 de may. de 2015

Profesional tand prompt service on new cruze. .nice facility

Robert Lachajewski

21 de may. de 2015

in for service oil change and tire rotation. the service was competed in a timely manner

Kimberly Bommarito

19 de may. de 2015

I feel like I am there number 1 client when ever I have service at Jay Chevrolet!

Sally Szekeres

19 de may. de 2015

When the service advisor you made your appointment with is with another customer, one of the other service advisor is willing to help rather than leave you waiting. Great service!

Victor Bihar

18 de may. de 2015

Very pleasant experience. Would recommend these dealership to my friends.

Flimmon Frazier

15 de may. de 2015

I appreciate receiving my appointment on such short notice!The whole staff treated me with respect and friendliness.I received great service including a much needed wash job on my truck! Thank you Jay Chevrolet! Bailey Frazier.

Toni Fahey

15 de may. de 2015

Always a pleasure to go into Jay Chevrolet. We get treated like family and are always given the best service!

Anne Schellenberg

13 de may. de 2015

Great experience. They reallyy listened to my requests. I was able to take a car home for the afternoon to test drive it. Ryan was great and really worked with me to get the best lease deal.

William Grawbarger

12 de may. de 2015

For the third time in a row I drove just a few miles and had to come back to get my tire pressure reset. All I had done was a balance and rotate of the tires.

Bryan Funke

12 de may. de 2015

Staff very knowledgeable and helpful. Quick in and out service.

Pamela Fraser

9 de may. de 2015

Took my Equinox up for servicing and wound up having a new car experience with our favorite GM model....the Malibu! Turns out it is the perfect vehicle for a pair of "empty nesters" like us. The service & sales teams at our local dealership, got right on it, helped me with "all the latest techie whistles and bells" and we've been driving "happily ever after since!" Love my Malibu! Drives like a dream and is pretty sweet lookin' too! Turns a lot of heads out there on the road alright! This was the first time I bought a car "all by myself!" The staff was as excited and happy for me as I was for myself! So was the hubby when I pulled up in our driveway! Surprised him all right too!:) A fun day all around!!!

Michael Boyd

7 de may. de 2015

The staff was very nice. My car was promptley taken care of and done in a timeley manner.

Douglas Holey

7 de may. de 2015

Traded in Cruze for Trax Staff is always friendly, enjoyed the free Tail Gate BBQ

Kimberly Drinnon

5 de may. de 2015

As always everyone was very friendly and professional. service was completed quickly and got us on our way. thank you

Jeffrey Peterson

4 de may. de 2015

Greg Payne was very good at greeting us when my wife and I arrived at Jay's Chevrolet dealership. He was personable, friendly, but not " pushy " or forceful in his demeanor.Mr. Payne listened to us, and what we were looking for in a new truck. We walked all over the parking lot looking at trucks, and Mr. Payne was great a directing us to the vehicle type that we were looking for.We did not necessarily go to Jays to buy a truck, we were looking for a basic vehicle, and price range. We walked out buying a Silverado. My wife and I are very pleased with our new truck.Jay's finance team was on the spot, and very helpful. Mr. Payne was extremely professional, personable, and I would rate our First experience with Jay's Chevrolet, Mr. Payne, and the entire team as exceptional.P.S. Pamela was another reason we were there. She kept in touch with me on line, and showed me samples of the trucks offered.Thank you all for a great job ! and a very pleasant purchase. Jeff Peterson

William Aittama

2 de may. de 2015

Very good job will return, bought 2 cars from jay already and will return for our next

Sandra Clavier

1 de may. de 2015

Got me in right away gave me a loner said would call this afternoon. 4 items to be fixed, was done at 4:30 and gave me choice to pick up this afternoon or morning. i picked morning great choice. it took 1 hour to pick up and home.

Trevor Davis

30 de abr. de 2015

The service was great. My sales agent was nice and helped us out. The show room was nice and clean and we are happy with our vehicle.

Meg

29 de abr. de 2015

We recently found ourselves in need of a new vehicle and under a tight timeline. Unfortunately, my husband and I have very busy work schedules and 3 kids with busy schedules as well. Jared was extremely helpful and took the stress out of the buying process. He was patient and never pushy as we made our decision. He listened to what it was we needed and didn't try to steer us in a direction we weren't comfortable with. He was also extremely respectful of our time and took care of so many of the details for us, which meant a great deal.

Brooke

29 de abr. de 2015

Quick service and great customer service. Clean waiting room.

Meg

29 de abr. de 2015

We recently found ourselves in need of a new vehicle and under a tight timeline. Unfortunately, my husband and I have very busy work schedules and 3 kids with busy schedules as well. Jared was extremely helpful and took the stress out of the buying process. He was patient and never pushy as we made our decision. He listened to what it was we needed and didn't try to steer us in a direction we weren't comfortable with. He was also extremely respectful of our time and took care of so many of the details for us, which meant a great deal.

Robert Neuman

25 de abr. de 2015

Jay was waiting for a part and gave me a loaner to drive. They were quick, efficient and friendly. I highly recommend this service department. They are first class all the way.

Jacqueline Pieron

25 de abr. de 2015

I have been coming to your dealership since 2000 and have always been very satisfied with your service department. Thank you very much.

Sheila Moore

24 de abr. de 2015

Fast and courteous service. I came in for a LOF and the man who greeted me noticed the fan was running too hard, he asked if I had time for the service dept. to check it out. He said it sounded like my thermostat might be bad and it was. They did the LOF, rotated my tires and fixed the thermostat in about 2 hours time. :)

Magaly Soto-arce

24 de abr. de 2015

Great Service. Dynamic environment. Tom Rollinson work with us to understand what we were looking in the vehicle, cost, etc and made everything possible so we could take the vehicle home the same day. He's friendly approach and personality made the experience a great one. Would definitely consider going back to Jay, and work with Tom in future vehicle purchases.

Sherry Ruona

23 de abr. de 2015

I have never had such excellent & speedy service at any other service center.

Christa Jarnot

23 de abr. de 2015

Pete was great, made me feel like I was the only customer in the place! I also appreciated that he quoted the maximum time then was pleasantly surprised when I was out the door early! yay Pete!

Christana Wade

22 de abr. de 2015

I was empress the first time I took my car in so much so that when I had another problem I called back for the adviser I had last time (Wendy). She once again serviced me with top-notch service. I drive 21 miles to be service. That should a lot.

Stephen Smith

21 de abr. de 2015

Great service. Had me out of there in 31 minutes.

John Hannah

21 de abr. de 2015

This our second lease through Jay Chevrolet, it was a smooth transfer of old lease and completion of new lease. Located a vehicle with accessories that we wanted and kept the lease payment within the range we wanted. Dealership is professional to deal with and very helpful throughout the entire process. We will remain loyal customers.

Vernon Mckeever

20 de abr. de 2015

I made an appointment for an oil change on line.brought car inwas treated professionally and with courtesy..added a tire rotation and safety inspection (while I browsed the new car area).and before I knew it the car was ready after a quick car wash. Thank you for a great service!

Windy Gosney

17 de abr. de 2015

Jay Chevrolet Service was able to provide a Saturday appointment to fit my schedule.

Russell Sweet

17 de abr. de 2015

Did a great job on the service. I think their price for an oil change is high. I had to pay nearly $33 after a $10 discount.

Lori Bishop

14 de abr. de 2015

thought it was good last time i went for oil change they finished in record time. and all very friendly outgoing.

Michael Falk

14 de abr. de 2015

Bill Murray was an excellent salesperson! I would highly recommend him and the dealership<>

Marcus Higginbotham

14 de abr. de 2015

The service was great .i brought my car in for service. Part was not available so i was given a loaner and wgen my car was ready it was returned clean and working.

Daryl Ehrlich

12 de abr. de 2015

Great! Got out of there even earlier than I planned on!

Thomas Sullivan

12 de abr. de 2015

From the minute we drove in, we were greeted immediately and write up was started by Pete Jezdimir. We brought 2 cars in for service (oil change and tire rotation) and we were out of there in 1 hour with both vehicles done. Everyone is so friendly at this dealership, our salesman, Rick Baldwin spent time with us and checked on our cars, etc. Only problem we had this time is that the car wash was under repair...really needed a wash! We are pleased that we chose Jay Chevrolet as our dealership.

Brian Mcgivern

11 de abr. de 2015

Great buying experience........................................................................................

Ryan Sopo

10 de abr. de 2015

Pete was great to work with in the service department. He always followed up when he said he would. Great service!

Gail Mexico

10 de abr. de 2015

Everyone was friendly and professional and accomadating.

Thomas Parker

9 de abr. de 2015

Prompt, courteous and quick. On top of their game!

Richard Johnson

8 de abr. de 2015

I do not have any suggestions To improve my experience Nice Job.

Telmesa Phillips

8 de abr. de 2015

The service was fast and excellent! Wonderful staff. Clean facility.

Robert Rotay

7 de abr. de 2015

I always have a great experience at Jay's. They are friendly, kind and knowledgable. I really appreciate the door to door service back and forth from work. In fact we purchased a vehicle form another dealership that Jay's does not sell and we take it to Jay's for the maintenance. Why ? It is because Jay's does a better job.

Mark G.

7 de abr. de 2015

Our salesman gave us 100%. The closing was more than I cared for but I think it had more to do with regulations to explain gap insurance. Something I didn't want or hear but the closer felt obligated and determined to finsih his speal. Felt pressured that I was being sold something I didn't want. In the end, it was water under the bridge.

Karen Borgeson

6 de abr. de 2015

They also did the recall work during a routine oil change. Very quickly and timely.

Steven Smades

5 de abr. de 2015

Absolutely perfect experience. They did everything they could to put me into the truck of my dreams. I couldn't ask for better service from the top down. They have never let me down and I wish them nothing but success.

John Northrup

4 de abr. de 2015

Jay Chevy mailed me a service reminder which included a recall and several items to check based on my Volt's odometer reading. At the dealership my service advisor was Robert Bair. He was courteous, respectful and efficient in handling my service. The service was performed in the time he predicted and at checkout he informed me of an upcoming recall for which the remedy is not yet determined and a front end alignment matter that will need adjustment in the future. All in all a pleasant visit and I was back on the road in less time than he estimated and with a free car wash to boot! I shall return.

Mark Steele

4 de abr. de 2015

Rick Baldwin ,My salesman was great he worked out all aspects of the sale to my expectations , I was unhappy with the delay of the delivery of my truck from the indiana plant ,,, I special ordered my truck and it took 9 1/2 weeks to get it to the dealer ... so they dropped the ball , but my experience with Jay Chevrolet was very good!! the manager worked out the issues to the best of his abilities I love my new truck !!!!!! it had three dents on it when i recieved it and rick is having his dent specialist take care of them :) again nvery pleased with the dealership...

Stefanie Clifford

3 de abr. de 2015

Tony S. was so helpful in getting me a great deal.

Benjamin Pankow

2 de abr. de 2015

I thought they did an excellent job and are very friendly. I would rather drive the hour to give these guys my business than settle for dealerships in my own town.

Keith Wilson

1 de abr. de 2015

I came in for maintenance service and wanted to wait. Pete said he would get it done for me and notify me in the waiting area when it was done. He did just that. It was washed and in the service drive.Good job!

Helen Hellman

31 de mar. de 2015

They did a great job and always kept me up to date on what was going on.

William Talbot

31 de mar. de 2015

The dealer has done everything for me and my car ever since I got my new car there isn't to many things they don't do for you and you guys will be my dealership when we come back to get another car thanks again guys

Renee Kirby

30 de mar. de 2015

Great service by Pete in the service dpt...........

Jeffrey Konkle

26 de mar. de 2015

Oil changeVery accomedating with appointmentOut 5 minutes early of estimateTruck washed and ready to go

John Szekeres

26 de mar. de 2015

The service rep I contacted was very helpful in setting an appt for service and to insure all the needed parts would be available upon arrival. As soon as I arrived for my appt, the car was taken in for service. I was able to wait for the service to be completed.

Donald Bratcher

25 de mar. de 2015

Coming from Waterford it is a little farther to drive than other dealerships. I have just enjoyed the great service department. The employees are super friendly and helpful.

Robert Smale

24 de mar. de 2015

Dealer fixed problem the first time. Very friendly courteous. Provided transportation from / to dealership.

Jordan Killewald

22 de mar. de 2015

Excellent Service by Jermaine Walters. It was an easy going process from the get go. He helped me find the truck I was looking for and the right price!

John Colegrove

21 de mar. de 2015

The service was done very quickly and at a very good price. Better service than the quick oil change places and knowing it's being done right

Arthur Baudoux

20 de mar. de 2015

I found a pre-owned Chevy Cruze LT black on black with a sunroof on the internet at Jay Chevrolet that's the perfect car my daughter asked for her 17th birthday. My wife and I woke up early and drove 30 miles from Grand Blanc to Jay Chevrolet. We were greeted by salesperson Gregory Payne, we told him the car we wanted, well he sadly had to informed us it had been sold the night before. My wife and I were saddened by the news. Gregory said let me see what's in stock, Well after searching his stock he had found a brand new 2015 Chevy Cruze LT with a sunroof my wife and I were like awesome, then we had informed Greg we have bad credit and no way could I get a new car, he said let me try. Well he did a great job and got us into the car with a great payment that I could afford. Then my wife then asked Greg if he had a big red bow he said yes I do and he let us use it. Greg delivered the car the same day. We got the car home just in time before my daughter got home from school. we parked the car in the garage and put the giant red bow on it, and when my daughter opened the garage she was so surprised and excited that she got her brand new Cruze. Thank You Gregory Payne and the staff at Jay Chevrolet for making my daughters birthday one that she'll never forget. Thank You Again Arthur Baudoux.

Douglas Holey

19 de mar. de 2015

Have been able to get me in for Oil change on my way home for work with no problems, would like to thank them for the $1500 gift card that can used for maintenance or towards new car.

Robert- Pisoni

18 de mar. de 2015

I have to say that I have always received execellent service professinalism from Jay's service department. I would recommend JAY CHEVROLET to friends and relatives. I was totally satisfied with the service

Nicole Fear

17 de mar. de 2015

Bud and the shuttle service were very friendly and helpful. Ryan was easy to work with while purchasing the car and all service needs have been handled quick and efficiently.

Tracie Miller

17 de mar. de 2015

I was in for service for an oil change and I was not there very long which is awesome everyone there was great and helpful also in the collision department thanks so much

Kelly DiMarco

17 de mar. de 2015

Always helpful and friendly. Had to go in for recall on both Impalas. Quick service and love the free car wash!

Stanley Fahr

17 de mar. de 2015

Service was great and Gary was very helpful and Friendly

Candy Yow

16 de mar. de 2015

I am often very intimidated when I have to buy a car. I normally drive a car until it quits on me. However, when I went to Jay Chevrolet to possibly buy a new car, I felt I was treated very respectively and honestly. The sales person was Matt Taylor, I did not feel any pressure at all. I felt like he understood exactly what I wanted and could afford. He gave me all the options, I appreciated that. I ended up leaving with a car that I love and could afford!!

Alice King

14 de mar. de 2015

In and out,good service,Friendly staff.I'm closer to another dealerbut I like Jay better.

Scott Whiting

11 de mar. de 2015

Excellent Service.very prompt and friendly. Definitely going back for service again.

Joe Wysocki

10 de mar. de 2015

The service manager bent over backwards to make sure I was a satisfied customer. I am very impressed and will continue to bring my vehicle to Jay Chevrolet whenever I need service.

Michael Rieth

9 de mar. de 2015

Having an issue with a tire showing low pressure, they took it in promptly and within 30 minutes the service advisor returned stating the problem was resolved. They did find something in the tire and repaired it. Thanks guys.

Callie Taylor

8 de mar. de 2015

Everyone is always helpful and takes care of any worries I have

Sherri Masson

7 de mar. de 2015

The people at Jay Chevrolet in Highland, MI, always provide the service they promise with efficiency and friendliness.

Carol Mercier

6 de mar. de 2015

We always have a good experience at Jays Chevrolet .

Davehesburn20201

5 de mar. de 2015

I bought an used Impala and Andreea was my sales person. She went above and beyond to help me with finance. I appreciate her hard work and I would definitely come back to visit the dealership for my next purchase! Great job Jay Chevrolet

Satisfied Customer

5 de mar. de 2015

I was thinking of purchasing a new car and spoke with Matt Taylor. He helped me make my decision, answered all of my questions and never rushed me. I decided on a new Equinox and am very happy with my decision. Facilities were clean and comfortable. I am very happy.

Happy Camper!

5 de mar. de 2015

I went in to Jay Chevrolet and was immediately impressed with the new remodel that they have recently done. The facility is ALWAYS clean and professional looking no matter what the condition of the weather outside. I was greeted by Matt Taylor right when I walked in. He made me feel very welcome and truly happy to help me with my car buying experience. He was very friendly and professional throughout the whole time I spent at the dealership. He was very patient in explaining all options of the different vehicles I was looking at to ensure I was making the best decision for my family. I decided on a 2015 traverse and absolutely love it. I will definitely be coming back in the future and recommending the dealership, and Matt, to all of my family and friends.

Bethany Stiefel

5 de mar. de 2015

I love Jay Chevrolet! Ryan Schneider was amazing when we bought our new equinox and everyone we have come in contact with there is just as amazing. I love the reminder emails for service checks. I drive all the way from flint to come to Jay Chevrolet for a reason. Thank you for your service!

stacy

4 de mar. de 2015

Sold me a used car knowing there was issues and that it wasn't legal to drive on the road. ( horn doesn't work and is against the law to drive a car in MI without a horn) Had to fight tooth and nail just to get a 2nd set of keys.Brought a few of the issues to the attention and was told that the $2200 warranty I was purchasing would cover it. Now I'm looking at $2200 + in repairs which less than $700 is being covered by the warranty. Yes its a used car but for $20,000 I would expect it to be at least legal to drive down the road! Completely ridiculous! Would've walked away if I would've known this was going happen and now I'm stuck with it! DO NOT BUY FROM THIS DEALER!!!

Rhonda Brooks

3 de mar. de 2015

Employees were friendly. Waiting area was clean and cozy. The wait time wasn't long at all definitely worth the 50 something miles I drove.

Joseph Belmonte

3 de mar. de 2015

I had a couple small problems and the service department took care of everything and gave me a loaner at no cost to me.

Robert Johnson

27 de feb. de 2015

Prodessional service - repairs done timely and correctly - interior of vehicle still clean after repairs.

Annette Clemente

25 de feb. de 2015

Always have fast friendly service! Love this dealership. Bought a used car with only 5,000 miles from here and have been very happy with the purchase and service.

Nancy Falardeau

24 de feb. de 2015

My experience at Jay Chevrolet is always great! Service is quick and easy and always with a smile!

Alan Kovacic

23 de feb. de 2015

The car was fixed as promised and on time. The employees wher all friendy and very helpfull. I will definetly take my car back for service as heeded.

Art Ingraham

20 de feb. de 2015

The service department was very helpful and very fast. I didn't even have a chance to finish my first cup of coffee of the day. They got me in and out in a blink of an eye. Great group of guys and gals at this location.

Annie Hollins

20 de feb. de 2015

We appreciated the genuine concern for our safety. We had a recall on the tires on our vehicle. They put us in a rental for 15 days until the tires came in because they were concerned for our safety.

Larry Harris

20 de feb. de 2015

Wendy Beth and Deanna our so attentive. They always take such great care of me. They make me feel like I'm the only customer they have.

Sbarclay

18 de feb. de 2015

i came to Jay Chevy with horrible credit and being turned down from everyone else. They not only got me into a car but worked with my budget to get it where i could afford everything. I worked with Bill Murray, he was great at finding eveything that would best fit my needs and my budget. When i buy a car again i will definitely return to see Bill Murray and everyone at Jay chevy.

Daniel Owusu

18 de feb. de 2015

Always great service at Jay Chevy in Highland Mi. The pickup and dropoff service to work is great and always on time.

Charles Queener

18 de feb. de 2015

Our new sales person was great to work with. He did not hesitate to go looking for the vehicle that we wanted. He was very knowledgeable about the product and the technology built into the radio and controls.

Fred Jagenberg

17 de feb. de 2015

your service staff was helpful and took care or my campaign vehicle promptly.

Hansel Keene

17 de feb. de 2015

We love this dealership. They treated us very good and handled all our paperwork, we drove home in a new car. Can't say enough good things. Great service as well

Almerinda Kaczmarek

16 de feb. de 2015

I can't say enough about the over-the-top service Toni Torri provided to me at a very difficult time. We have been dealing with him for 28 years and will continue to do so at Jay Chevrolet.

Harold Bennett

16 de feb. de 2015

Made a 7 AM appointment for oil change. I was gone by 7:30.

Richard Dudley

16 de feb. de 2015

service is always friendly, always competent, speedy, and customer first.

David VanDecar

13 de feb. de 2015

I made an appointment with Jay Chevrolet, because my engine warning light was staying on, which also disabled my remote start. I arrived for the appointment on time and was immediately greeted by a service rep. Within 5 minutes, the rep. had my information and informed me a loaner car was reserved for me. I opted to wait and see if the problem was easily resolved before accepting the loaner. In less than a half hour, the problem was diagnosed and repaired (a faulty flex fuel sensor) and I was on my way. I can easily say this was the best service visit I've experienced, ever! In less time then it normally takes to do an oil change, my car was repaired and I was on my way. Great staff and great service is what I have come to expect at Jay Chevrolet and I have never been dissapointed.

Mark Brown

11 de feb. de 2015

Service department always is professional and takes care of all 6 of my vehicles. Mark Brown

Scott Harris

11 de feb. de 2015

Jay Service personnel proactively called me to bring my vehicle back for corrective action. Wow. Fixed properly, and offered a loaner vehicle. Gets no better than that

Jonathan Jamieson

11 de feb. de 2015

I arrived at jay Chevrolet to look at a car I had seen online. Upon arrival Tony in sales quickly greeted me and helped me with a test drive. I was not impressed with the car I had seen and was prepared to leave and start my online search all over when Tony asked if I had any interest in a Cruze. I honestly have never been interested in them but also had no real knowledge of them. He explained some finer points of the car and told me a test drive may surprise me and he was right. The dealership then let me take the car overnight to aid in my decision. When I arrived back the next day all the paperwork and information was ready to roll. Very impressed. Tony and the staff at Jay Chevrolet are amazing people which led me to get my wife a car from the a couple months later. I think I found the dealership for life.

Karen Alexander

10 de feb. de 2015

They were all kind and answered my questions with no problem. They DID NOT treat me like a second class citizen. I was very happy with the service.

William Stokes

10 de feb. de 2015

Came in looking to lease 2 vehicles and Tom Rollison was up to the mission. He found us two perfect vehicles and did it with class and did it very quickly. The man is former military, which was a plus in my book, because he knows his job and does it well. I have been dealing with Jay Chevrolet for over 10 years now and never have had a problem with them. If I ever did have a problem, I'm sure the Sales Manager, Tony Torey, would get on it and solve it immediately. Also the service department people, Bud, Peter, and Wendy are all very adept at their jobs and get things done quickly. I have never had a bad experience with Jay Chevrolet and expect I never will.

John Bruen

9 de feb. de 2015

I called and asked for a "walk-in" oil change (no appointment) and they were very accomodating. They took me right in and the job was completed quickly.

John Thompson

5 de feb. de 2015

Alsome experience it was clean nice Gregory was very kind to us and helped us and picked

Gary S

5 de feb. de 2015

Gary and Brian in service as well as the rest of the department Wendy, Pete, Bud, and Rob are GREAT! Always take care of me and my vehicles. Thanks again!

Michael Mcbride

1 de feb. de 2015

It is always refreshing to purchase a vehicle from a dealership that not only appreciates your business, but strives to work diligently to satisfy the customer. Jay Chevrolet and their new card salesperson, Tom Rollison delivers that type of warm and friendly service and always makes it a pleasure to work together on the purchase of a new vehicle. Tom places the customer first and foremost and that type of hard work and effort is greatly appreciated.

Robert Dombroski

31 de ene. de 2015

Always friendly and ready to serve. My service was fast and ready to go.

Jenna Gnotek

31 de ene. de 2015

My car came back looking brand new! Nice and clean even though I was just there for an oil change. :)

Joyce Yack

30 de ene. de 2015

First I must say................I LOVE MY 2014 EQUINOX !!!From my salesman Bill Murry, right down to Service and Parts, I have beennothing but HAPPY with everything you have done and the level of comfort is great. Service department : Everyone helpful and very pleasant to deal or speak with. Great experience all around. I will keep coming back for my service, and I also will be referring your service department and dealership to anyone I talk to. Thank You Joyce Yack

Alan Hazen

29 de ene. de 2015

Jay Chevrolet has delivered once again. I just picked up a 2015 Chevrolet Equinox. Both the service and the vehicle are great.

Kendra Williams

25 de ene. de 2015

Jay Chevrolet makes you feel very comfortable they don't put pressure on you in any way.This is our second automobile that we purchase from Jays. I would highly recommend anyone to to you.For a matter of fact I already gave your cards out to many of my friends and family.In the past I been to several dealers and never experience what I experience at Jay Chevrolet. Thanks Kendra , and Kelly Williams

Dotty Carr

23 de ene. de 2015

Mike Seacord our sales person did an amazing job. He's went above & beyond the expected. He followed up when he said he would & did his best to treat us well.

buick owner

22 de ene. de 2015

I apprx. 2 months ago called and inquired abought a vehicle In my search and after a couple weeks bought but not from Jay , since then everyday to every other day I receive calls from them trying to sell me a car I even spoke to them a month ago and asked to not be contacted that I had bought a car , no problem they said and asked what and where I purchased I told em and that was the call. But here we are two months later and continued calling so much I blocked em I spam numbers in my phone even had started calling from different numbers it's that bad....... pushy sales people make all the difference if you are that desperate there's a reason whatever it may be sales dept. Is horrible I get cold calls but continued cali g after even being told a month prior not interested is harassment blatantly ....

Ronald Gerchow

22 de ene. de 2015

Just made an appointment for regular scheduled service and it was completed in a timely manner with a car wash.

David Ratliff

22 de ene. de 2015

Great service, friendly staff, excellent mechanic, quick turnaround time, clean facility, nice showroom.

Larry Spiece

21 de ene. de 2015

We were very happy and satisfied with the service at Jays.

Michael Pelletier

20 de ene. de 2015

We will always bring our cars to Jay Chevrolet for service. The customer service is excellent!

Robert Mattila

20 de ene. de 2015

Sales staff went out of their way to find a car to my liking. They considered every detail.

Jacqueline Jamieson

20 de ene. de 2015

Tony Went above and beyond to help us out! We have bought one car and leased another from Jay Chevrolet and will definitely recommend them and go back for our future car needs.

Andrea Stevens

19 de ene. de 2015

I went to numerous dealerships, shopping for a new car. Jay Chevrolet was the last dealership I went to. Their customer service was outstanding. That was the main reason I bought from Jay because of their customer service.

Daniel Miloser

19 de ene. de 2015

The service staff was very courteous and my Equinox was serviced promptly. Jay Chevrolet did a GREAT JOB!!Thanks

Lisa Villar

15 de ene. de 2015

Everything went great and was completed on time. The service department was helpful and friendly.

Barbara Hauswirth

15 de ene. de 2015

So friendly and easy in and out service. Loved that it was free too.

Craig Zimmer

15 de ene. de 2015

Best dealership,very happy with the car I got thankyou.I would highly recommend working with Mike Seacord,Sales Professional at Jay CHEVROLET.

Robert Rotay

14 de ene. de 2015

Jay's Service Dept. under the the leadership of Brian makes for a good experience. I always recommend Jay's.

Matthew Topper

13 de ene. de 2015

I have been going to jay Chevrolet for many years, and once again, I was very impressed with the work of Rick Korvary and Tony Tori. They worked hard to get me out of one car with 58,000 miles and into a newer car with 3000 miles and four years newer. I can't wait to work with them again.

Donald Milner

10 de ene. de 2015

I had a very limited time window for vehicle service to be done and Jay Chevrolet got me done with time to spare.

Phillip & Annie Hollins

7 de ene. de 2015

We purchased a 2011 Traverse in 2012 and was very happy with the purchase and the personel. Needless to say, when we got ready for our 2015 Traverse, we went back to Jay Chevrolet and salesman, Tom Rollinson. If you are going to make a purchase this large you should at least feel respected and valued by the sellers. Absolutely the best dealership we've dealt with.Phillip & Annie Hollins

Francesco Delvecchio

7 de ene. de 2015

I was treated with respect and a friendly atmosphere. The staff understood my concerns and where able to address the issue and make the repairs as soon as possible. I would not be asident to bring my vehicles back for any future needs.

John Goniea

7 de ene. de 2015

Oil Change and Tire Rotation done in a timely manner.

Suzanne Manninen

7 de ene. de 2015

This was our families third car from this dealership. We went back to this dealership to work with the same salesperson because we felt he was very fair. Got a good price.

Roxanne Mcnulty

6 de ene. de 2015

bud thorn service professional very helpful.service was A 1

Terry Taulbee

6 de ene. de 2015

Working with Wendy in the service department is a treat, she was very helpful in getting my needs taken care of. I would highly recommend everyone taking there automobiles to Jays to have them serviced, unlike Champion Chevrolet in Howell Mi. Thank you once again.Terry Taulbee, satisfied customer!

Richard Johnston

5 de ene. de 2015

The staff at Jay Chevrolet is top notch in every regard. The bend over backwards to make sure I am aware of how long my visit may take and make sure I have anything I might need, including a ride home if necessary. Couldn't be happier with the service and the vehicle(2015 Silverado)

Carolann Broekhuizen

4 de ene. de 2015

I recently had my vehicle serviced in Jay Chevrolet's Service Area. The Service, as always, was friendly and efficient. My service technician, Pete, was very thorough in explaining what exactly would happen during the appoint- ment, and was fairly spot on as fat as the length of time it would take to get my car back. An altogether satisfying service visit.

Randall Dziekan

1 de ene. de 2015

great and convenient place to purchase a new car!!Salesman (steve) was incredible, told him what i wanted and picked it up the next day

Scott Young

1 de ene. de 2015

I was treated excellent by the Service department staff during the warranty work on my truck. I was accommodated with a truck, so that I could continue working in my business, while my truck was being repaired. The staff was courtious and considerate. The accuracy on time to be repaired was rite on! The return of my truck both repaired and in a clean detailed state was Awsome. I have been a customer of Jay Chevrolet for the past twelve years and continue to be satisfied with your dealership experience.

Crystal Conder

30 de dic. de 2014

Bill Murray was very helpful and very friendly. I went in to get a used car and drove away in a brand new car.

Theresa Klunzinger

22 de dic. de 2014

I have been dealing with Jay Chevrolet for 2 years now and have not had a bad experience yet. Your service team is great! Always friendly and accommodating. When I am ready to buy another care it will definitely be from you.

Michael Shaw

19 de dic. de 2014

I have been going to Jay Chevrolet for the past three years now and my experiences have been nothing but great with both the sales and service departments.

Dennis Pesonen

18 de dic. de 2014

Brought my truck in for noise in the rear axle under extended warranty. Pete took care of everything from a loaner vehicle to dealing with the warranty company. He kept me informed during the whole process. The tech did a great job with the repairs. Great service.

Arthur Newberg

15 de dic. de 2014

Great service and care for the customer! Registered online for my service but system was not working correctly and they were able to provide service to me anyway.

Keith Krause

15 de dic. de 2014

I was involved in a rear end collision the same day my GM Lease expired. So, things were very hectic for me. The sales department had everything set up with the body shop before I arrived which was very much appreciated.The paper work was ready to be signed, and the salesperson was so friendly, precise, and knowledgable. I was in and out of there in such a short time span, I had to call my wife to pick me up, since I told her it could take hours,This was my best experience with an Automotive Dealership ever, and let me tell you, I have experienced a lot in my 62 years on this Earth ! Thank you so much Jay's Chevrolet, and a special thanks to Rick Kovary for your extraordinary professionalism. Keith Krause.

John Buglione

12 de dic. de 2014

My wife took the Cruze to the dealership yesterday and was very pleased with the service. She received a scheduled oil change, a car wash, and the vehicle was checked as part of a recall ccmpaign. The work was done in a timely manner, the staff was very courteous, and we received a follow up call from Bud to make sure that we were satisfied. Good job!

Steven Sjostrom

11 de dic. de 2014

This is my second car I bought through this dealership...I wouldn't imagine going any where else. The way they treat people says a lot about why they have a great reputation. Hats off to you Jay Chevrolet!!!

Norman Tibbs

9 de dic. de 2014

Great experience!!!! Would be sure to go back for all my repairs.

Charles

8 de dic. de 2014

We pass the local dealership in Howell to go to Jay Chevrolet, it's about a 30 minute drive. The treatment and service is excellent.

Clifford Devries

7 de dic. de 2014

I dropped my 2014 Impala off for a recall service. The minute I stepped into the office, I was treated very courteous and pleasant. After we did the paperwork to get started, it was about 30 minutes for the service techs to finish the work. I have never waited that short of time for any service at any dealer. Jay Chevrolet treated my daughter the same way for her HHR Ignition recall. That is the reason I went to Jay when I was looking for another new car. I will return to Jay Chevrolet when I`m ready to buy my next vehicle.

Harley Rounding

5 de dic. de 2014

everyone did a great job helping me correct the problem with my truck / thank you.

Donald Anderson

1 de dic. de 2014

You get the job done quickly and correctly! My experience was pleasant.

Steven Carter

1 de dic. de 2014

Friendly and professional people. Service was conducted and car was avaible for my pickup when they said. When I picked up my car it was clean and no oily smell from technicians inside car.

James Graham

29 de nov. de 2014

Wendy was fantastic. Because she was so thorough Belle Tire reimbursed us for the whole bill. Thanks Wendy.

Gustave Doerfler

27 de nov. de 2014

Prompt check in and service done in estimated time

Richard Dudley

27 de nov. de 2014

The Service Dept. Does a great job. Always on time, does great job. They make you feel important.

Douglas Selby

26 de nov. de 2014

Steve was very helpful in helping me select a car. We were walking out in the cold rain looking for a car for me, when he suggested I go back inside and he would bring the cars to me. He stated no sense in both of us getting wet. That was quite thoughtful.

Dennis Pesonen

25 de nov. de 2014

I love the truck, its exactly what I was looking for. The service department did a great job fixing then engine light problem. Greg was a good salesman. The only thing I am not to pleased with and it is my fault for not looking closer. On the passenger rear door, someone did some body work to fix a dent in the middle of the door. The job was done poorly and the paint does not match. When I bought the truck it was rainy and I just didn't notice it. I did not wash the truck for the first week and it was then that I noticed it. Again it is my fault for not looking close enough. Other than that, I am pleased with my new truck.

dwgvet

22 de nov. de 2014

Service manager charged me $85.00 and was not able to find the problem I took my SUV in for. I later brought the SUV back and pointed out the problem and he repaired it but wouldn't refund my $85.00! They had my SUV 2 days 1st. time, and over a week the 2nd time.

Donald Stark

21 de nov. de 2014

couldn't better, love when I have to come in. Not to have the car fixed but love the people. They seem to pay special attention to me, know my name on sight. They call to keep updated on what is going on with my car. I've bought 5 cars there. And the service department is what keeps me coming back. Hell I can buy a car any where. But this group goes out of there way to keep me happy. Wendy & Dana are great.

Lawrence Pitcole

20 de nov. de 2014

Great service, quick turnaround................................................................................

William Carpenter 11

14 de nov. de 2014

Wendy watched over all my needs, including 4 saftey fixes, oil change and tire and noise in back of car. She is a very pleasant person to deal with, and is why next time I buy a car I will check with her for what sales rep to see.

Charles Weber

13 de nov. de 2014

Great Dealership!!! They did everything in their power to get me into the vehicle I needed. Matt Taylor stepped up and worked with the finance group and upper level sales management to make the sale happen. I couldn't be any happier. I would definitely recommend Jay Chevrolet and Matt to not only my friends, but to everyone.

Christine Allen

10 de nov. de 2014

Very Happy with the price and time it was done! Happy with our service

Kathleen Bird-york

5 de nov. de 2014

I brought my car in for an oil change and one recall. They knew of a second recall and offered to do it that day. I told them I had errands to run, so they gave me a loaner, which helped my day go much smoother. Everyone was very pleasant. I was very appreciative.ok now it won't let me submit this review unless I agree to be contacted. I don't want to be contacted by phone or more emails!!! Share my response but DO NOT contact me. Please feel free to edit this paragraph out. Thank you

Kurt Nelson

31 de oct. de 2014

leased a 2014 4x4 silverado after driving my s-10 for 11 years.

Dennis Kayfes

30 de oct. de 2014

Professional and friendly staff that takes the extra step to achieve customer satisfaction.

Jon Prieskorn

30 de oct. de 2014

Everyone was very helpful and pleasant to deal with.

lmb246

28 de oct. de 2014

Recently had my 2013 Cruze serviced at JAY CHEVROLET Wendy was awesome! Service was completed quickly and finished early Even though this dealership is far from my home..driving the e xtra distance is really worth it! Thank you Wendy for all you do! Lyn

Margaret Wallace

23 de oct. de 2014

The very best Chevy Dealership in MIchigan. We love our Malibu. It is a lifesaver. Drives beautifully. Our salesman Barry is a Super Sales Guy. He takes the very best care of us. Would buy from no one else. Thanks for a great Chevy experience. And we know. We have been buying GM cars and trucks since 1948. God Bless You All

mary

27 de sep. de 2014

Jared provided excellent service and feedback. Went beyond the call of duty finding a vehicle for me.

Katy

20 de sep. de 2014

Within the last month and a half I went from purchasing my very first car, totaling my very first car, and having to buy my very first second car! As hectic, and stressful the whole situation has been for me, I couldn't have asked for better customer service from Jared Pfeiffer, and his coworkers at Jay Chevrolet! Jared made sure that the process went quickly and smoothly; taking care of every little detail and making sure that I received exactly what I wanted. He was able to find the exact same car I had originally bought, and even got me a better deal the second time around. I feel soooo blessed that I was able to have not only a great friend helping me throughout the whole process, but also a true professional!

katyyyy3124

20 de sep. de 2014

Within the last month and a half I went from purchasing my very first car, totaling my very first car, and having to buy my very first second car! As hectic, and stressful the whole situation has been for me, I couldn't have asked for better customer service from Jared Pfeiffer, and his coworkers at Jay Chevrolet! Jared made sure that the process went quickly and smoothly; taking care of every little detail and making sure that I received exactly what I wanted. He was able to find the exact same car I had originally bought, and even got me a better deal the second time around. I feel soooo blessed that I was able to have not only a great friend helping me throughout the whole process, but also a true professional!

judikendrck

19 de sep. de 2014

Gregory Payne rocks...we would rate him to be " salesman of the year".. not only for his professionalism but also for personality and absolutely willingness to please his customers. The staff was incredibly wonderful and service was better than outstanding. We drove 2 hours from our home and it was well worth the trip. We are already recommending the dealership to all our friends and business associates. We've been Chevy purchasers for years and never received such wonderful treatment or been happier with our purchase.

Charles Garrison

18 de sep. de 2014

I thought you guys were very friendly good service and very helpful in finding the car for my fit,I would recomend everyone i know to come to Jay Chevrolet in Highland Michigan.

Kenneth Carr

16 de sep. de 2014

I took my new Impala to Jay Chevrolet to fix a couple of minor problems, Gary Slyfield was there to get it done. He zipped me in and gave me a loaner car. He had my car fixed faster than I had expected. I was impressed when I picked it up, everything was fixed and and sooner than I had thought. I have brought many vehicles from Jay's and I have recomended them to all my friends because they take care of their coustomer. Thank you Jay Chevrolet and Gary Slyfield for making my service visits easy and fasy.

Lillie Cook

15 de sep. de 2014

The staff was very helpful, my car was ready when promised and I have no had no problem with the service that was performed on my car.

L. Hayes

15 de sep. de 2014

Everyone that I met or dealt with was helpful and friendly. My sales consultant, Rick Kovary, was absolutely WONDERFUL in making sure I got the vehicle I wanted and spent so much time going over everything so I would know how to use all the features. Thank you Rick and Jays Chevrolet!

Guy Stevenson

13 de sep. de 2014

Checked in quick, oil and filter change with a tire rotation was very fast. And the car was was a bonus.

Satisfied Fenton, Mi customer

9 de sep. de 2014

We received an advertisement in the mail to come in and check out what they had to offer. We drove from Fenton to see if they could give us a fair trade-in amount on the vehicle I was currently driving and they advertised as saying they could offer up to certain amount according to blue book price. My husband and I were pleasantly surprised (more like "shocked"!)they were true to their word. They paid off our vehicle and put us into a new 2014 Cruz that met our budget limit. They generously allowed us to "take it home for the night" and see if we liked it before we considered buying it. Geesh! I've never been to a dealership that was so gracious. Our salesman,Ryan, went over and above to help us. He was not pushy or obtrusive but kind and knowledgeable. The drive from Fenton was well worth it. Tony, the general manager, talked to us and showed us around. They have well-earned their good reputation. It was the best experience I have ever had in purchasing a car from a dealership!

Dwill43

4 de sep. de 2014

This had to be the worst car buying experiance of my life. Not only did this salesman keep me there all day trying to swing a deal, but once I did finally choose the vehicle I wanted, I find out the windshield is cracked on the way driving it home. Immediately brought it back to the dealer who says we'll replace it and have it back in a day or so. A day later I call the dealer (they never called me) and the salesman says it's a hard to get item and may take 3 to 5 days. For a windsheild? are you kidding me. Still waiting to get my new car back as I am writing this. Stay away from this dealer at all costs.

shaylee.faerydae

30 de ago. de 2014

let me just say how impressed I was with Bill Murray and this dealership - without getting into my personal details let me just say that Bill and his team made the impossible happen for me at a great price and friendly service - Bill Murray takes the time to give a tour -take you for a test drive and get coffee or water or whatever you need during your stay ! I would recommend Bill and this dealership to anyone and everyone !!! thank you bill for making my new car experience one I will never forget -ill see you in a few years for my next new car !!!!!!

phil

6 de jul. de 2014

My service rep and the sales rep I worked with did everything they could to make my experience a great one. I will be back for my next car.

Bryan M.

26 de jun. de 2014

This Dealership Offers a convenient shuttle service to and from work, so I just quickly dropped my car off for some warranty work and they drove me back to my job. When the vehicle was done, they came and picked me up and I was out of the dealership with my repaired vehicle in less than 10 mins.

Michelle Marshall, purchased the 2014 Equinox

25 de jun. de 2014

Very friendly staff. My car buying experience was quick and easy. I called and told them what I wanted. They located a car for me and later on that night I was driving my new car home. I was originally looking for a used Equinox. After working my payment out with my salesperson, he showed me it was possible to drive home in a brand new Equinox.

Bill R

20 de jun. de 2014

I purchased a new 2012 Checvy Cruze from Jay Chevrolet and wished that I had not. My complaint concerns the quality of the vehicle itself and not against the dealership. 1) Safety Item - Brakes squeal indicating brakes are worn out and need replaced - less than 5,000 miles. Took to dealership 3 times with this complaint - was told it was a wear item not covered by warranty. "Go get your brakes replaced (at my cost) and tell them to use high quality parts - GM uses cheap parts". 2) Major Issue - Transmission repaired twice for hard shift between 2nd and 3rd gear - last time, my car was in the shop for 9 days - hope this costed GM a ton o' money! 3) Safety Item -Traction control light illuminates and stays on - idling at stop light on dry, sunny day. Occurred twice. Both times dealership said the computer chip that records error codes did not capture these codes either time. Maybe should have replaced the recording chip? I repeat, this is a safety item. 4) Loose clips causing rattle noises - rear view mirror (replaced), Instrument panel (removed and clip replaced), driver side door panel (removed and clip repleaced). 5) Window seals on both front doors are worthless. Noisy ride due to sound of wind rushing into cabin. Loud road noise intrusion - seems like the windo is partially rolled down or door is not completely shut, but these are not the issue - poor sound management by GM engineering and quality. 6) Whoever designed the floor mat retention system should loose their job. Snap tabs? They have broken three times and I have had the floor mats and snap tabs replaced each time (at GM's cost). 7) Absolutely zero stain resistance considered in seat fabric. Will leave stain if plain ole water gets on the fabric. Water! Really?!?! Come on guys...you can do better. Maybe use the same fabric used for baby bibs...or t-shirts or upholstery...just thinking out loud here. 8) Had almost all vehicle glass replaced - 4 side windows and rear window due to swirl scratches (maybe from vehicle prep by dealer - unknown?). Follow-up visit to dealership to have C-pillar garnish molding replaced that technician damaged during rear windor replacement.

MindyMonroe

22 de may. de 2014

I have used this dealership in the past to purchase 2 brand new vehicles and the experience was great. Unfortunately, I cannot say this about my current situation purchasing a used vehicle from them. Ryan was my used car salesman. We contacted him from an advertisement that we had seen offering a push pull or drag special because we were still making payments on a car that we could not drive because the engine was bad. We explained several times to Ryan that we ABSOLUTELY HAD to stay within the same payment that we currently had for the broke down car and if they couldn't do that no problem. We would just wait until we were able to payoff the broken down car and come back at that time. During the whole process Ryan kept calling us to get us to agree to a higher payment in which we kept telling him no that we would just wait until the other car was paid off. Finally on the very last day of the month.... We got a call from Ryan telling us that he was able to work out a great deal giving us everything that we asked for. We went in and he showed us a beautiful Saturn Outlook that was still over the monthly payment budget that we wanted by $50 but we felt at the time that it was an excellent deal so we agreed and signed the papers. Note that they had us sign "AS-IS" papers in which we did because we had made it clear that we wanted a warranty. Ed, the used car sales manager went over the deal with us and explained that our lender would not allow us to include the warranty in the payment but we could purchase a zero interest warranty separately but it was getting late so he would make sure someone contacted us first thing in the morning to go over the warranty information and that we could drive the Saturn home that night. Jay offers a 3 day return option where we can return the car within 3 days so we took it home. They also never gave us copies of the contracts that we signed either. We were told that we had to wait to make sure the deal was funded before we could have our copies. I have never had contracts that I signed withheld before and when I spoke to my lender about that they told me the contracts should've never been held. Ryan finally mailed the copies of our signed contracts 2 1/2 weeks later! Anyway, the next day we waited patiently to be contacted about the warranty which we never were so I started calling them. First I got that Ed was off that day, then after a few more days I got that Ed is now in new cars not used, so I need to talk to a guy name Mark who guess what... he happened to be off on that day! I left several messages with Mark with no response. When I finally had a chance to speak with Mark he promised me that he would email me a quote for the warranty as soon as he finished up with a customer that he was currently with. Well he sent me an email alright. One that was meant to go to another customer not me. When I responded to Mark's email he still never replied back. Then nearly a week and a half later of still getting the run around to purchase a warranty the transmission goes out and the check engine light comes on . We hadn't even put 500 miles on the car yet and it is no longer drivable! Still several calls into Mark, Ed, and Ryan with no response to get me a quote for a warranty that I now absolutely need with no other choice or I have another vehicle that I can't drive that I am paying a lot more for and a lot longer on than the original broke down one. It took my boyfriend having to take a day off of work to go there and sit until Mark would give him the info on the warranty. Guess what... The warranty is an additional $150 a month!!! That is why they waited to offer the warranty and they made sure our 3 days were up so we couldn't back out! We would have never agreed to the deal if we knew we would end up $200 over our budget! And we have a lemon on top of it! Now we are trying to use our warranty that is supposed to be bumper to bumper and and includes a rental car with zero deductible. We were supposed to have our car picked up and towed to Jay on Tuesday and provided with a rental car. Well that didn't happen! Now it's Thursday we finally had a tow truck come get the car and my boyfriend rode with the tow truck guy per the service man at Jay's instructions and promises of a rental car waiting for him, he arrives there and they don't want to give him a rental car and tells him it's going to be at least 5 days before they can even look at our car! And they want us to pay for the diagnostics too at $170. Plus rental car fees! This is absolutely the most horrible experience I have EVER had purchasing a used vehicle. I DO NOT recommend this dealership to anyone! Hopefully they will get my vehicle repaired under the warranty without any additional costs. Wish me luck!

will newton

13 de may. de 2014

I went to jay chevrolet in December of 2013 to try and buy a saturn vue they had on cars.com. the salesman danny partin told me it was no longer their.He showed me a 2007 saturn outlook that look good and I took a test drive,it drove fine.I bought the car and before I even got home the check engine light came on.I called them and he told me to bring it in and I did,he told me it was the Catalytic converters had to be replaced ($700) and they where not covered.I then tried the air conditioner doesn't work.I really feel they knew about these problems and I now have to pay for them. I found out days after buying it they had a 2007 saturn vue for sale that I would have much rather of had.

Chris C

1 de may. de 2014

I bought a used 2011 HHR with low mileage. A very clean car that looks new. I got a excellent price. Everything was taken care of at the dealership. They got me low interest financing from the credit union I asked for. They made sure the car was in excellent shape for me. Greg was my salesperson and he was friendly and took care of me. I had coffee in the lobby and popcorn. I will recommend Jay Chevrolet to my family and friends.

skeetobite

10 de abr. de 2014

I had a great experience with the Jay Chevrolet service department two years ago. That first impression brought me back to buy a vehicle.Jared was great. I wasn't sure if I wanted a 2014 or a 2015 Chevrolet Suburban. Once that decision was made, I wasn't sure about which options or the color I wanted. I changed my mind several times! Jared was very patient, picking up on my priorities as he searched all over the place to find the perfect match. He found it and I couldn't be happier.We're excited about our 2015 Suburban LTZ and look forward to more excellent service from Jay Chevrolet. If you're looking for a dealer that will take their time and work with you to find the perfect vehicle, this is the place.

JGrant

8 de abr. de 2014

Jared sold me my 15th GM vehicle and I couldn't be happier. He took the time to understand my wants and needs and then helped me narrow my focus to match exactly what I was looking for. The entire purchase process was the best and I can easily recommend Jay Chevrolet for your next vehicle purchase

Wolverinebuck

21 de feb. de 2014

I leased a car here last week after my wife's car finally had to be replaced, and picked out a Malibu to lease. The sales staff was very helpful in helping us go through our options and even let us take the vehicle overnight for an extended test drive. Everything went so well I decided to trade in my vehicle as we'll the following week.

mb123

20 de feb. de 2014

I came here to buy a car, and was directed to Matt T to help me. He made this a very easy experience. He also made it quick. When I asked questions, he was very patient and answered all of them. The dealership was very clean and tidy. Matt also helped me choose which car would be the best for me, without forcing me to buy a certain model or year. I would definitely come here again and recommend this to anyone.

Susan

20 de feb. de 2014

I purchased my new Equinox from Matt Taylor. I was very impressed with his knowledge and professional salesmanship. He took all the time I needed to make sure I understood all the features in my new vechile. He also set up my Bluetooth,Onstar and my favorite radio stations. I will defiantly recommend Matt Taylor to all my family and friends.

Elna Staley

6 de feb. de 2014

Was. A very nice experience. Was not pressured in any way. I was able to test drive the car I choose. The facilities was very comfortable and clean. I would tell friends to shop here.

Darlena Brinita Fior

31 de ene. de 2014

Jared was our sales rep, he was extremely professional from showing us the car to the day of delivery when he explained and showed us the various features. He explained all of the equipment so that we understood what he was telling us without any confusion to us. I would never have enough compliments to describe Jared Pfeffer's personality, professionalism and knowledge. He is quite an asset to your sales force. I will say that everyone in the showroom were personable, friendly and couldn't do enough to make us comfortable. Thank you for the experience and hope to see you during the summer for a Cruz. Darlena Brinita Fior

Harry

30 de ene. de 2014

I recommend Greg Payne! Great Service. Fast and Friendly.

Don Klever

28 de ene. de 2014

Greg Payne was informative, courteous, and helpful. He made experience pleasant an solved a communication problem with my insurance company professionally and quickly. I can unequivocally recommend Greg Payne and Jay Chevrolet.

April Smith

28 de ene. de 2014

Being a person with not so great credit, I havent met a nicer salesman as Danny Partin and his coworkers at Jay Chevrolet who took their time to work really hard at getting me into a good, reliable car at my time of need!

Adam j

28 de ene. de 2014

Great customer service ! Very pleasant sales people

Cheyanne charboneau

27 de ene. de 2014

Very patient and easy to work with. Flex able, backs up product with warranty.

Jamie Sorenson

24 de ene. de 2014

I recently purchased a 2014 Impala from Jay Chevrolet and was thoroughly impressed! I had worked with other dealers during my buying process and felt as if they were just trying to shove any car that was in my price range down my throat. My experience at Jay Chevrolet was completely different. The salesman that I worked with ( Matt Taylor ) was very good at listening to my needs/wants in a vehicle. Matt was very knowledgeable and had an answer for all of my questions. I would highly recommend working with Matt Taylor at Jay Chevrolet!

Jenn

24 de ene. de 2014

I had the privilege of having Matt Taylor as my salesman and he did an exceptional job! He was not pushy at all and did not make me feel like he just wanted to sell something. He listened to my needs and made sure that I got everything that I wanted in my new vehicle purchase (and more) without a crazy monthly payment. He went out of his way to get me the lowest price possible and did everything to make sure that I left happy. He made me feel very comfortable and you could tell that he really cared. I recommend Matt Taylor at Jay Chevrolet to all of my friends and family members!

Sean wieczorek

23 de ene. de 2014

I had a great experience at this dealership. Greg Payne sold me my first car and got me the best deal I could get. Definitely a recommendation.

John Ulicne

23 de ene. de 2014

Jared was professional and a real pleasure to work with.

matthewlorin12

23 de ene. de 2014

I was very happy with my experience at Jay Chevrolet. Matt Taylor was very informative and personable. I felt like he had my best interest at heart. It is nice to know that some people care about you and not just about a sale. I am very happy with my choice in my vehicle purchase.

Angie

21 de ene. de 2014

What a fantastic experience. Dan was awesome. I was very impressed that you even shuttled me to the dealership so I could drive my new vehicle home. Thank you!!

Brandon

21 de ene. de 2014

Best dealership experience I have ever had. Big thanks to mark, jayson, and Danny. They all went out of their way to help me out. Will be coming back for more business in the future! Thanks again guys!

Alison

17 de ene. de 2014

Great looooove everyone they are very nice!!!!!!!!!!!!!!!!

Lynda

9 de ene. de 2014

This was my first service related experience and Pete and Deena where VERY professional and made the whole experience go smoothly! Very satisfied! Thank you Pete and Deena!

Glenn

30 de dic. de 2013

Everyone involved w/my 2012 Silverado warranty work did a great job!! Wendy in service was most helpful....She kept me well informed on the work being done on my truck. Deanna was very helpful on the loaner car....We have purchased three (3) vehicles from Jay Chevrolet in the past 18 months and have been very pleased....We/I recommend Jay's to very one!! Keep up the super work folks...P.S Greg P. in sales has been great as well!! Plus Bud, Jim, Tony....

Dan C

8 de dic. de 2013

So I read the reviews and thought.. "Hey, sounds like a good place to buy a car." WRONG!!! I originally contacted them through online chat and it all sounded good and they told me they would give me top dollar for my trade. So I drove 120 miles and test drove the car and sat down to find out what kind of deal I would get. Never once did I see any numbers other than a monthly payment and I explained to him "that seems awful high what did I get for my trade in?" $2000 he replied. I was in shock I was just at another dealer who offered $6000 and they offer me $4000 less when I drove that far! Needlesstosay I was instantly upset I showed him the paper that showed what my car was worth and he went back to the finance manager. But by then it was too late. I asked for my keys back told them what I thought of them and left. They still wanted to work something out but after they tried to low ball me there was no way I was spending my money there. Buyer beware if you aren't seeing the numbers they are trying to hose you. Never buy a car on just a monthly payment make sure you see everything upfront. There are plenty of good dealerships out there and with the internet you can find the best deal possible without driving all over the state. Make sure you do your homework before you head over to this place unless you like paying an extra $4,000.

HighlandVolt

19 de nov. de 2013

My 2012 Volt (33,000 miles) developed a problem which locked-out the high voltage battery charging system. Car was taken to Jay first thing in morning and I was provided with a loaner to get to work. The repair was completed by the end of the day, but Andy, the service writer called later in the day to inform me that they heard an unusual noise during the charging of the battery and wanted to keep the car another day to investigate. Initial problem was a faulty coolant sensor in the coolant system for the electrical devices. On the second day all issues were resolved (again Andy notified me) and I picked up the car the following morning. This is a class dealership who represents the most complicated car ever manufactured in the world with great skill and efficiency. Kudos.

Chris

6 de nov. de 2013

Appreciate the patients, understanding and help that Tom Rollison extended to me in my search for a new vehicle.

LLS

7 de oct. de 2013

Steve Zittle is probably the most knowledgeable, efficient, and helpful sales person I have ever worked with in my 45 years of purchasing vehicles. Thanks Steve.

S. Butler

13 de sep. de 2013

I was waited on immediatly, we talked over my issues and it was decided that I had to leave my vehicle overnight. I was provided with a loner for the night and was on my way in no time! I'm very satisfied with my experience!

Frank Perkin

25 de ago. de 2013

I visited Jay Chevrolet to inspect a 2005 Hyndai Sonata. August 20, 2013. The sales person, Pam Baldes was very nice and helpful, and I did buy the car. Since I last bought a car the paperwork appears to have doubled, but all of the people I dealt with, along with Pam, were friendly and helpful.I never felt pressured to do anything, which is a welcome and pleasant experience in a dealership. All in all, a very good experience, and I like the car.

John

25 de ago. de 2013

People like Andy in service and Greg in sales are the reason I have been going to this dealership for over 10 years even though there are other dealers much closer to my house.

Keithg

24 de ago. de 2013

I went to jays to have a couple of updates installed in my Chevy sonic. The folks were friendly to me and my 7 yr old. We were able to look around at some cool cars, surf the net in the waiting room and enjoy part of a movie in the kids room. My car was updated and we were on our way in no time at all. Thank you all for a good experience We'll be back Kg

Freddie & Yolanda

21 de ago. de 2013

Jared our Sales Rep was FANTASTIC !!!! He was attentive and detail with his presentation. The staff was GREAT and we will definitely refer our friends and family!!! GO JAY CHEVROLET!!!!

Starnzygirl

16 de ago. de 2013

My sales person was wonderful - he was kind, patient and helpful plus allowed me take the vehicle home overnight but my overall experience was a bit stressful mainly due to time constraints. I felt as if I wasn't given ample amount of time to negotiate and gather all of the feedback necessary in order to make the best decision when it came to my purchase.

Annie Hollins

13 de ago. de 2013

The staff was very courteous and prompt. The service was performed in a timely manner.

Long-time Jay customer

6 de ago. de 2013

We always receive excellent service at Jay Chevrolet! Thanks Andy!

phil

23 de jul. de 2013

The service department went above and beyond my expectations. Good Job Wendy.

DReimer

19 de jul. de 2013

Routine maintenance was all that was required on my truck & the Service Team at Jay Chevrolet were able to get me in within a couple of hours, perform the service & return my truck washed. Thanks Bud & Doug!

Megan26

13 de jul. de 2013

They found the car I wanted and worked with me to get it in my price range. I was not pressured to buy the car and that was something I really liked.

Kim

10 de jul. de 2013

Our questions and estimates were answered quickly from the internet representative and our sales rep Fred was very helpful once we were on site. Walked in for a test drive, walked out with a new car!

John

29 de jun. de 2013

I started my relationship with Jay in the service department when my previous Chevy dealership, Cauley's, closed. Wendy made that experience exceptional! This week I took delivery of my new Tahoe. Steve Zittle went over the top to make sure I was satisfied, and made sure the transaction was processed flawlessly. Plus the trade in allowance really helped seal the deal. Jay's , for sure, is a one stop shopping Chevy dealership.

Scott F

6 de jun. de 2013

Dealt with Wendy (Service Advisor) and Larry? (Technician). Was in for a Radio issue that was taking more than one day. Put me in a brand new loaner, didn't have to ask! Was informed when work was done that they noticed low air in one tire, had checked it and found a nail. Fixed it for me at no charge! Great service!! Took a couple of trips to get everything sorted {No fault of Jay's}, but they were very apologetic for things that were not in their control, truck came out cleaner than it went in each time ! ! More than happy with the way the whole process was handled!

Frank

3 de jun. de 2013

Still love my truck - best truck I have ever owned. Service is always done timely and returned clean and looking good.

CAM

23 de may. de 2013

We took our car in for an oil change & tire rotation. The service was excellent , as usual. We always have a good experience at Jay Chevrolet .

Hollins & Hollins

17 de may. de 2013

We always feel like a part of a family when we take our Traverse in for service.

Joe Milelr

10 de may. de 2013

This is the 3rd time I have brought my HHR in for service at Jay Chevrolet. Bud took care of me twice and Peter once. All three times everything went great and they both kept me informed of everything along the way. This most recent time was due to a leaky O ring. I have never been in and out of a service facility as quickly as I was this time. Bud got me in right away and had me out of there in what seemed like 15 minutes with the issue fixed. Great service!!! Thanks! Joe Miller Hartland, MI

"Cruzer"

3 de may. de 2013

My Sales Professional, Craig Blaney, was just that a Pro! He was not only very knowledgeable & informative about the vehicle, but made sure I was comfortable with the vehicle before I took it for a test drive. Went above & beyond to locate the color I was looking for. Even followed-up after the sale. A great person to deal with, with great customer service!

millsjaco12

29 de abr. de 2013

When i walked in the door at JAY CHEVROLET Jared Pfeiffer greeted me right then and there he was very nice i asked him about the 2007 Cadillac sts v first thing he took me outside had service bring it around from the back and showed it to me told me a lot of information about the car that was very interesting like the massive v8 it has and the luxury that came with it he was very informative about the car. Then he took me inside got to the paperwork and i was out of there in no time at all he worked his hardest to get me a great deal on my new used Cadillac i would strongly recommend him to any customer.

Toms new truck

26 de abr. de 2013

I was wanting to buy a new truck and Jays had what I wanted.

Teresa weaver

19 de abr. de 2013

Good experience buying car from Jared he was very helpful I would recommend him anytime

Treeann33

19 de abr. de 2013

Jared did a great job explaining everything about the vehicle & I'm very pleased with my purchase . I would do future business at jay chevrolet

CP from Brighton

11 de abr. de 2013

Thank you to the Jay Chevrolet team, especially our salesman Fred Simpson and general manager Tony Tori for a very professional, knowledgeable, and fun! transaction. Thanks too, to the very talented body shop crew for a flawless repair after I closed the garage door on the car while my husband pulled the car in --15 minutes after we bought it! Ha! Who does that!? Thanks for having the car ready (again!) to surprise our daughter. This was truly a great family experience.

Fleck

10 de abr. de 2013

Greg did an excellent job coordinating all aspects of the transaction. A great professional.

M. Roy

4 de abr. de 2013

I have been going to Marty Feldman for many years. I like the new facility. In May of 2012 a teenager did not stop at a stop light and hit my vehicle in the rear and forced my vehicle into the one infront of me. Fortunately I was alright physically. Marty Feldman's collision department did an excellent job in repairing my vehicle in a timely manner too. Thus I recommend them for collision work as well as service work.

Mrs. G

4 de abr. de 2013

Greg Payne did a great job in helping us with our new vehicle purchase. We have been customers at Jay Chevrolet for a long time and have always had a good experience there.

RandyP

1 de abr. de 2013

Wendy handled check in on Friday morning wonderfully! Loaner was made available which helped greatly. End of day met up with Wendy and Bob the Volt technician to discuss findings. Nice to see a knowledgeable Volt technician at Jay. Car was returned with no issues. Thanks again.

JoyceKeerl

20 de mar. de 2013

Jared, the Internet Mgr., was excellent from start to finish! Jared phoned me in response to my internet inquiry, set up an appointment to meet/have the car brought over for a test drive and proceeded to take us through a pleasant and informative car buying experience. Jason, the Sales Mgr., assured us "We're going to make it happen! We will work it so you will have your car today! each step of the way! Jason kept his word and sealed the deal! Mark, the Business Mgr. was thorough in his explanation of the facts and figures while exhibiting a cheerful yet professional demeanor! This team of "Fine Gentlemen" are a Great Asset to Jay Chevrolet in Highland, MI. We look forward to passing on our experience to others!

mark343

19 de mar. de 2013

Jay Chevrolet provided great customer service, we enjoyed the salesmen, they were very friendly and cared about our needs and wants. I would say they went above and beyond the call of duty and provided an overall good experience for us, who happen to be first time Chevrolet buyers. We are very happy with them as well as our new Chevrolet.

Jon & Karen Golden

19 de mar. de 2013

This is our 4th vehicle from Jay Chevrolet. Our Sales Person Greg Payne was knowledgeable and personable. We feel he was able to provide us with the best deal possible. We also found the other staff members to be friendly and helpful. Thanks to All, Jon & Karen Golden Highland, MI

Katie

3 de mar. de 2013

I got a phone call from Bud in the service department to remind me about an oil change and a recalled knock sensor on my 2013 Chevy Malibu. Wendy was very pleasant when i checked in yesterday and it only took about an hour. They washed my car too! Which is awesome since Michigan winters tend to be rough on cars. Thank you Jay Chevrolet.

Kim

2 de mar. de 2013

Very satisfied with everyone I dealt with, including the general manager who stayed after hours on a Saturday to accommodate me and my son (who was also in the market for a new car). I was very comfortable with the salesperson, Steve - no pressures. I was also very impressed with Jay Chevrolet's effort in obtaining the exact vehicle that I wanted - going to Ohio to get it and during a snow storm!

Nancy & Sonny Grappin

1 de mar. de 2013

We love Jay Chevrolet from the salesperson Matt(excellant job, friendly,professional,no pressure,asked what we wanted and worked with us to get it) to the service dept.Andy & Bud (Again:professional, friendly and accomodating while we waited for our call put in to GM, and our electric start was installed).Last but not least Paul(shuttle driver) Very friendly, and accomodating for times for drop off and pick up.) As Arnold Schwartznager once said:WE'LL BE BACK!!

J Moore

28 de feb. de 2013

I have been a loyal customer of VIC CANAVER Chevrolet for many years. In fact I have purchased my last 3 Avalanches in a row from them. I had every intention to purchase my 2013 Avalanche from them as well, yet they did not have the exact Avalanche I had in mind, yet JAY CHEVROLET did have it in stock. Since a dealer trade was not possible, I gave the sale to Craig in new car sales at Jay. I have to say that in having purchased as I think back, at least 30 new cars for either myself or company in the last 35 years. I have never enjoyed the purchased experience as well as I have with Jay. Craig has bent over backwards to get the original sale closed and delivered in what was about 1 hour time form me walking in the door for their used car person to review my trade to my driving away in the new 2013 Avalanche. Then I had a couple minor issues that needed service, Andy in the service department made that experience extremely fast and painless. Had the vehicle repairs done on time and right the first time. I should mention I am not one to fill out surveys, it is just I have been so pleasantly refreshed by the experience in dealing with Jay Chevrolet, that I felt it valuable to say thank-you.

Jason

28 de feb. de 2013

Came in for a defective part on my car, and not only did they take care of a recall at the same visit but they finished the work early. Every single member of their staff I dealt with was friendly and accommodating, which turned the negative into a positive real quick for me.

JRPhipps

28 de feb. de 2013

I entered the dealership knowing what I wanted and knowing that I did not see it on Jay's lot. Twenty-six hours later I was driving home in the car I have been wanting for over a year, all papers signed completely, and the deal was done. Jay helped me get the best price and all the discounts I was entitled to as well as the best loan rate available...1.79%!!! The sales guys did NOT try to pull the wool over my eyes about anything. When I had questions they could not answer completely, they searched the dealership and the web and all the resources at their disposal and I got my answer. An overall great experience. Thank you Jared!

td4mi

16 de feb. de 2013

I'm a repeat customer of Jay Chevrolet. Everyone was very friendly, professional, and truly appreciated my business. I drive by several other dealerships everyday, Jay Chevrolet is not one of them, however I still find its worth my while to visit Tony Tori and his team. They're the best. td

Mike B's 2013 Malibu

15 de feb. de 2013

This was the best experience that I have ever had with an automobile service department. They were very personable, answered my questions and exceded my expections on all aspects of this visit.

Victor

11 de feb. de 2013

Completely satisfied! More than expected. Very friendly and professional staff.

juls0727

6 de feb. de 2013

Jared was great to work with. I felt like he was looking out for our best intrest, and worked very hard to get us not only what we wanted but more. He also picked up and delivered my car 2 days later to have the protection package put on it. I will recomend not only Jay's but Jared to anyone looking for a car. Thank you Jared!!!!!

516thomas

2 de abr. de 2012

I bought a used car from Harry he was very nice. Then I needed warranty work done and Andy the service manager was very helpful they fixed everything I needed. I was very pleased with Jay Chevrolet.

mike mcbride

2 de abr. de 2012

My husband and I were in the market for a new Chevrolet Corvette and turned to Jay Chevrolet in Highland, Michigan for advice and support during the decision-making process. Our new car representative, Tom Rollison, immediately provided information and critical product information throughout the entire buying experience. We were not only impressed with his background and vehicle knowledge, but we were also equally impressed with the new car Sales Manager and General Manager who didn't hesiste to step in and provide any support. Most importantly, they were appreciative of our business and made us feel like family. We would definitely recommend this dealership to others and will continue to purchase any future Chevrolet vehicles through this dealership. They truly made our car-buying experience a most enjoyable one.

zaxon 27

1 de abr. de 2012

I bought a sonic i love it so far. To be honest 4 year ago i bought my cobalt from jay and the sale guy was crapy twards me, why did i go back well jays dealer ship is closest to me.This time around i am happy to say Tom and rest of sales team were awsome.im a very timmed person yet Tom didnt try to walk all over me and sell me something i could not afford or didnt need.so thank you Tom and sale team for making my new car buying experince easy and plesent.

roosterfish14

15 de mar. de 2012

My 2009 Malibu was about to expire and we needed a new vehicle. A few months before this time Thomas Rollison introduced himself by e-mail. The timing was right as we needed a new salesman to do business with. Thomas couldn't have more helpful. When we finally met face to face I was presently surprised to find that Thomas was a retired Marine. My nephew is also a Marine so we hit it off right away. his knowledge of the Chevy line of vehicles was exceptional. We initially wanted a new Chevy Cruze but opted for another Malibu as the deal was better. Thomas got us just what we wanted with his tireless efforts and by taking care of everything that was necessary. He even took care of the lease return to U.S. Bank without myself doing anything but the first call to the lesser. Jay Chevrolet is lucky to have such an aggressive and knowledgeable salesman that takes the time to know his customers and their needs. The whole staff at Jay Chevrolet did a great job getting us into our new Malibu. Once again I am proud to be a GM employee and a customer of the best built cars and trucks in America. God Bless America

wingnut47

20 de feb. de 2012

I needed a new car for my college student and found exactly what I was looking for at the right price. The salesman and team were able to handle the complete sale in a few hours. It was a very pleasant experience.

wingr48

19 de feb. de 2012

Tom was very professional as a salesman, and not pushy like the other dealerships we had visited. We looked for two weeks before we decided on a vehicle, and when we did, Tom even went the extra mile in driving the car to the house to let my Mom test drive it. I have never even heard of this being done before! It made a world of difference to her. And she is the one who needed to be happy with the transaction, Tom knew this and made sure of it!All I can say is thank you to Tom and Tony for their friendly and professional service.

N.Neville

14 de feb. de 2012

This review is regarding Tom Rollinson(SIR)-1. very good looking-especially when you're as old as I am. 2. Very knowledgable about the product. 3.Paperwork was prepared and presented in an orderly and understandable manner. 4. Very complete in showing me the different mechanical aspects of the vehicle. 5.Made a point to show me specific functions of the car-I have rheumatoid arthritis and the first feature he pointed out was that I could open and close the trunk using the fob-he also noticed I had coffee in my hand both times I came in and pointed out the conveniently located cup holders on my first visit-very observant.6.Was clear,concise and correct in all communications with me.7. Was aware of my safety walking as there was snow on the sidewalk and water on the floor inside the door and he pointed both out to me. 7. Had no obvious Marine tatoos, took my advice not to date women under 16 years old and the M for Marine on his forehead is almost invisible unless you look carefully. All kidding aside he was extremely clear,knowlegable,concise and appropriate in all manners of communications and I actually enjoyed being addressed as SIR. The three employees I dealt with were all excellent and I would highly recommend Tom Rollinson(SIR)and your dealership to anyone interesting in buying a car. Sincerely-N.Neville-RN-ER-Trauma (MAM) Couldn't resist the joking-as my sons tell me,"Mom-you need to get out more." Now with my Equinox I defintely will-if your local in the area you'd be smart to watch out for a little old lady with slower reflexes driving faster then the speed limit. I LOVE MY NEW EQUINOX.

tim wright

9 de feb. de 2012

I bought a malibu LT Tom Rollison was very helful and professional as well.Mark in finance pushed all of the right buttons.The entire experience was positive.Thank You Jay Chevrolet. Richard Wright

2retired10

8 de feb. de 2012

Just purchased our EIGHTH vehicle from this dealership. Always great price on trade-in, always very professional and friendly. We drive 40 miles one way to do business here. Tony Torre Sales Manager goes out of his way to make sure our needs are met.

whisperhawk

28 de ene. de 2012

I have purchased 3 vehicles from Jay chevrolet and the sales staff was excellent to work with. Tom Rollison did a great job with my vehicle needs, answering questions, and delivered my vehicle on time with all the the options and acessories I wanted.

JustinShutter

27 de ene. de 2012

I visited Jay Chevrolet with my wife to look at a new Tahoe. Im im the market for a new vehical and a really good friend of mine mentioned going to Jay. When we arrived, we were greeted with friendly smiling faces. I asked for Mike Pawelski, as my friend reccommended him. Wow! Mike was very helpful and genuinely interested in what we were looking for. He took the time to listen to our needs first, then the things we wanted in our new truck. He made many suggestions about features the Tahoe has to offer and we spoke extensively about them. The quality of the time we spent with Mike was great, the time passed quickly as he shared information about our new Tahoe. We werent set on a color when we got there and he took the time to go through our options and make a couple suggestions. In the end, we chose black. Standard, I know, but very sleek. Our decision was based on Mike suggestions. Overall my experience at Jay was amazing. Never have I purchased a car from a place where I felt no pressure to buy. When I spoke to Mike, it was like I was talking to family. I guess, thats how it is now, because I am now forever going to be a Jay Chevrolet customer. Thanks Mike for a great experience, and thanks Jay Chevrolet for our beautiful new truck!

eagles123

26 de ene. de 2012

I had the pleasure of working with the employees at Jay Chevrolet. From the first moment you walk into their dealership, you know there is something different about this place. The entire staff, from finance to service, were quite helpful. Not only did they care about me, but they also took the time to help me find the right vehicle. It is a No pressure experience. If you want a place that will be comfortable, enjoyable and relaxing then look no further!

doncrockett

23 de ene. de 2012

We have purchased several trucks from Jay Chevrolet over the last 15 years. They are a quality dealership that strives for excellence. They make sure that your experience is a good one. Tom Rollison treated us right, from the moment we entered the dealership. He found us the truck we wanted and helped us with the arrangements to trade in our 2500 HD ( also an excellent truck). We came into the dealership at 10 a.m. and picked up our new truck at 2 p.m. the same day. The follow up by the dealership has been excellent as well, making sure that we were satisfied with our purchase. Jay also has a great service department. They work hard to fix any problems that you have with your vehicle and treat you with the utmost respect. If you want to be treated right by a professional staff, Jay Chevrolet is your dealership.

adelle01

22 de ene. de 2012

The entire Jay Chevy Team was a pleasure working with to procure my new car.Sales staff (Perry Z.) wasm very knowledgeable concerning the Cruze and executed the deal for me in professional manner.I would recommend this dealership to anyone looking to buy a new a used car from Chevy.Great Job Guys !!!!!!!!!!!!!!:O) :O)

ruk1sar

20 de ene. de 2012

I just purchased a new Tahoe from Jay Chevrolet and I plan on going back. They were the most straight forward dealership i have ever met. I told them exactly what i needed on my trade and they met the price with fussing, trying to nickle and dime me. Then they worked with me to get the vehicle i wanted. Bent over backwards to make sure it was set the way i wanted. It was great.If you don't want to feel like you are being taken, see these guys.

coppout3

30 de dic. de 2011

The salesman was very courteous and responded to my inquries quickly and efficiently. He gave me a very thorough review of the inside workings of the vehicle so that I felt very informed when I left with my new Malibu. Everyone at Jay Chev is always courteous and responds quickly to my needs. I would recommend this dealer to any of my friends.

KGabert101

27 de ene. de 2011

Hello, I'm a customer at Jay Chevrolet in Highland. I wanted to share some of my thoughts about the service provided for myself. I recently took both of my vehicles into Jay Chevrolet for an oil change, brakes and spark plugs. Brain Lawerence, in customer service took my service. The quality of the job was excellent and wonderful. The workers where very friendly, asking questions and greeting themselves. The vehicle has ran smooth with no problems since. I would tell any friends or family to go to Jay Cherolet for any service. The price was reasonable, that I could afford.

tboyer22

27 de ene. de 2011

Excellant fast and very friendly service. Was very happy that my car was even washed and windows too:) Was also pleased with shuttle service. When I called to set up the appointment and when I pulled in Bud was very helpful. Brian (Service Manager) was also very helpful and professional. I would recommend this place to anyone.

tedtad

17 de ene. de 2011

Wow!! After being rear-ended on January 5th I stopped by the body shop on my way home to get an estimate. I waited a couple of minutes and Mark came out and starting assessing the damage, quickly gave me a written estimate and I was on my way in about 30 minutes. Called the insurance co. when I got home and then took my vehicle back that night to Jay to have a claims adjuster look at it the next day. Everything was approved and Mark told my husband and I it should be ready in about a week. We were leaving for vacation that Saturday and told him we would pick it up a week from the following Monday. He actually called us while we were on vacation to tell us everything was on track and it would be ready when we got home. Sure enough, we picked it up today and the body work was outstanding!! We were extremely happy and will definitely be back but hopefully not for any more crashes!

BOBCOSTAS

14 de ene. de 2011

Just want to say thanks guys for all the hard work. Ive been getting service at Jay for years and i wouldnt even think about leaving them they have a great attatude and fast service. There are many places out there to get your car worked on but they get your car FIXED everytime! Thanks Guys keep up the great work.

Debbie L. Gubala

13 de ene. de 2011

The first time I tok my husband's Traverse in for service Bud Thorn couldn't have been more pleasant or helpful. From talking on the phone before to being right there. The problem was taken care of wonderfully and the service and concern were great. The second time I took this truck in I had a small incident with the wheel well that was cracked after clipping someone's bumper. Bud Thorn told me on the phone to bring the truck right in and he would take care of it. Always being very, very pleasant. I brought it right in and in no time at all did he have it fixed to where it was almost unnoticeable. I was so upset about what happened that I did and he put my mind at ease and said it wasn't that bad. I drive a Ford Mustang and am not used to driving the Traverse. And Bud even askedf me to bring in my Mustang in the summer so he could see it. I love my Mustang and was amazed that someone would want to see it. It is gorgeous. So my experience at Jay Chevrolet was wonderful. Bud Thorn is a great guy and service professional. He does know how to act professional, that's for sure. Thank you and thanks to Bud Thorn. Debbie L. Gubala