RFeliciano10

4 de nov. de 2016

Honestly, felt no stress when working out our new lease for a 17 QX50. Shop is managed by professionals! Thank you so much Ray/Leonardo

S Day

30 de oct. de 2016

It's always an easy process to lease a car every time my lease is up i go in the dealership has what I want for the price I want all done in a timely fashion.

Anton c

25 de sep. de 2016

My wife set up an appointment with the sales consultant over the phone she told him the color and options that she wanted he had ready upon our arrival answered all our questions and we left home with our new qx60

Cfellec

25 de sep. de 2016

I went in the dealership knowing what I wanted I got more options for the same price as the one I was quoted on. It was a very enjoyable experience with the staff.

mcquad3

25 de sep. de 2016

Needed a bigger vehicle because the family, was in the market for an suv after visiting different manufacturers i went to Fette Infiniti and i was sold on the qx60, Thank you!

begg

25 de sep. de 2016

We had the jx35 when it came out in 2013 and we leased the qx60 when our lease we done, driver other suvs but there not the same

Cattnatt

25 de sep. de 2016

This is my first lease I was very happy with the whole experience as well as the q50 and the staff. I will recommend to any in the market

Rajar

25 de sep. de 2016

We had a mini van for ten years and got a brand new Infiniti QX60 we totally love it it has more than enough space and drives great!

Zafon

25 de sep. de 2016

I had a maxima and traded it in for the q50, it was a very easy process from A to Z thank you very much will come back when my lease is up

Amador Rodriguez

22 de sep. de 2016

This dealership was Great, they did everything possible for me and my family to own our infiniti. The sales person Cedrick was very knowledgeable and courteous.

Ted Rotante

19 de sep. de 2016

Had a great experience! Never had a feeling I was being sold! Very uncarsalesman like!And he new about my car, well informed. Lots of other dealers I spoke to the person knew nothing about the car!I drove an hour to get the car I wanted and Cedrick and Dan Fette were a pleasure to deal with!!

john c pierce

17 de sep. de 2016

I came from Connecticut to test drive a Q50. Car was ready. The salesman was excellent and very courteous. He allowed me to drive the car as long as I wanted. He was also helpful in making the deal that included trading in my G37. I felt no pressure during the whole process.

Sue & Lenny

8 de sep. de 2016

This is our 3rd Infiniti we purchase from Fette. It is always great experience with their team. They really work with their customers to get them the best deal. Charles, Cedric, Adam and anyone else that helped us get into our new QX60...thanks again. My family enjoys their new ride. I appreciate all your help and will recommend all my family and friends that are looking to get into an Infiniti. If you are reading this review and want a great experience ask for Charles he's one of the managers. Tell him Sue sent you :)

Suselle & Lennyn Nina

8 de sep. de 2016

This is our 3rd Infiniti we purchase from Fette. It is always greatexperience with their team. They really work with their customers toget them the best deal. Charles, Cedric, Adam and anyone else thathelped us get into our new QX60...thanks again. My family enjoys their new ride. I appreciate all your help and will recommend all my familyand friends that are looking to get into an Infiniti.If you are reading this review and want a great experience ask forCharles he's one of the managers. Tell him Sue sent you :)

revrome

6 de sep. de 2016

I was in the market for a used Q50 and I had my eye on a particular model. At Fette Infiniti the sales team is broken up into new car sales and leases, and used car sales and leases. When I arrived at the dealership I informed the person at the welcoming desk that I am looking at specific used model. Raphael Mirasol greeted me within 2 minutes and offered me something to drink. I later find out that Raphael only deals with new car sales but instead of making me wait for the used car salesman who was busy, he shows me the car I requested. Im a bit of a car enthusiast and knew well ahead what options were available on the car I was looking at. Raphael showed me the car I was looking for and a similar model. Raphael was extremely knowledgeable between the differences between the two models and walk me through the features of the car, even to go far as to explain the GPS/entertainment, proximity key and other great features. Raphael took me out on a test drive on highway driving, local roads and even some quaint neighborhood roads so I got the whole experience. When it was time to talk numbers, they gave me decent amount for my trade in, and a price I was expecting/willing to pay. Fette Infiniti and Raphael were able to provide some wiggle room on the number which made me very happy. I did some research for other Q50s at other dealerships as well as online comparable pricing and noted that the price I was given was below what other dealerships were pricing models and in line with what I expected to pay comparable to other models in the NJ/NY/CT area. It was comforting to know that even with my own independent research, Raphael and Fette Infiniti were not price gouging me. The dealership staff were all friendly and the finance manager was direct and clear with the options I have available. I strongly recommend requesting Raphael by name and setting up an appointment to see him.

blanco

4 de sep. de 2016

Had a great experience at this dealership. Carlos, Juan and Pat all were very transparent and no hassle encounter. Would recommend Fette to everyone who wants a great buying experience and a clean and spotless dealership premises.

TinaG

8 de jul. de 2016

I always leased different cars and this is the best car I leased by all means, all the safety features and powerful engine and aa great looking car.

kdezz

8 de jul. de 2016

After I purchased my first car from Fette Infiniti, it was a great experience. I recommended my family and friends. But unfortunately my car got stolen I had it for nine months. After that, insurance paid it off and I went back to Fette Infiniti and got another Q50. You guys are the best!!

Jesse

4 de jul. de 2016

My wife and I went in to look at new SUVs., with no real incentive to buy a new vehicle. We received such great service from our sales person, Andre, we traded in ou 2014 Durango for a 2015 QX60. Fantastic dealership.

Carbuyer

1 de jul. de 2016

Just picked up a new QX60, 3rd car purchased and 4th serviced at Fette. What can i say but once again, great experience. No hassle. Negotiated most of the price right on the phone. Right into contract signing. Car was already prepared. Given full overview of the car's feature functions.Juan, is an excellent sales manager. Pat, F&I was great and didn't push for useless extras. Todd, service coordinator is second to none. Returns calls promptly and solves problems. Cars break from time to time, but Fette has done right by me. PS: first car 3rd car, no matter, always a great experience. Only recommendation: would be nice if they can give new owners a cool Infiniti key chain :)

Floren

30 de jun. de 2016

A couple of days ago I went to this dealership to replace my current lease since I qualified for the "Pull ahead" program which Infiniti would be taking care of my last 2 payments. I came back to this dealership since I got my current lease from them. I walked in the showroom and walked around for about 20-30 mins. NOT A SINGLE PERSON APPROACHED ME. Not even just to say hello. I thought that they would be hounding for my business since I was the only person walking around the showroom. But no. Mind you, this was towards the end of the month. I guess these guys sold too many cars that day that they didn't need to sell another one. I walked out of the dealership and purchased and picked up a new Infiniti from Ramsey Infiniti the following day instead.

Serge38

27 de jun. de 2016

We highly recommend this dealership, they are very friendly. No games we got the car we wanted for the price we had in mind, we got a good number for our trade as well. Thank you!

cgibbs

24 de jun. de 2016

This was a great overall car buying experience, which really differs from all my previous purchases in the past. There was no pressure at all in selecting a car or chosing amother color or taking the car the same day. Thank you

jessej2

10 de jun. de 2016

With out a doubt a 5 star leasing experience.Everyone was patient and worked with me till we found the best deal. Anyone who needs a car just ask for it and you will have no worries.

Gre8!

10 de jun. de 2016

This was a pleasant car experience, we made an appointment and our car was ready for the test drive, we picked the color and picked up the car the same day.

Ub336

10 de jun. de 2016

After doing some car shopping we finally decided to get an Infiniti, we owned a few of them in the past. Our sales consultant was very knowledgeable and patient with us during the whole process pointed out every feature in the Q70.

Ang_be4

10 de jun. de 2016

We had to downgrade from the jx35, we told Adam what we are comfortable paying and they accepted our offer, we did not want to take the car that day so we scheduled the pick up for another day everything was ready we were in and out in no time.

Happy customer

29 de may. de 2016

We made an appointment and visited the dealership on a Saturday, the vehicle that we wanted to test drive was ready bad on we went on the test drive, after that we sat down choose the color and options that we wanted and drove the car home. Thank you for making it a good experience!

Dissapointed

4 de may. de 2016

The cars are fantastic with powerful engines, and the sell men super, but wait until you have to bring in the car for service. First, they will ignore or avoid you. They broke my windshield during service and had to cancel a family trip because of this. Got nothing except a loaner for 3 days. Not even a thank you for your understanding note. Another time, I picked up my car, and it was covered with snow; they just brought in the car and the windshield was not even cleaned. I had to clean my car myself inside the service center. Then, I brought in my car 3 times because one of wheels kept deflating after the 3rd time and the service staff claiming that the wheels deflated in cold weather, I got a flat tire. Had to ask one of the managers to intervene and finally got it fixed. Will definitely buy another Infiniti but will not buy it from this dealer. It's service department is the worst ever and this is my 6th car bought brand new. Don't buy the extra guarantee either, good luck finding covered repairs, and you will pay over 3K for it. Finally, don't destroy any documents from them. I made the big mistake of doing this and now, the lifetime every other oil change is on us has disappeared from my record...

Jerry-6

17 de abr. de 2016

We were lucky to have a good knowledgeable sales consultant who answered all our questions in a fast and impressive way, we took a test drive and drove home with the car

jackibd

15 de abr. de 2016

I had a very good experience at fette infiniti while purchasing my lease, the whole team where very informative and professional, I would highly recommend to friends and family

NancyJ

7 de abr. de 2016

Traded in my front wheel drive for an all wheel drive, I got more horse power more car for the same payment without everything being an option, everything that i needed came standard. And the staff are awsome!

santanaf

1 de abr. de 2016

Perhaps the most enjoyable experience I had when purchasing a car, the staff are welcoming and respectful, I will come in for my next car

Elizabethfl

1 de abr. de 2016

I walked in the dealership on Saturday I knew what I wanted from packages to the color and most importantly the price I offered was accepted. I appreciated that!

Cerethacar

1 de abr. de 2016

It was important to get another vehicle because our circumstances changed and our sales consultant was very patient and helpful through out the whole process

Gregory1

1 de abr. de 2016

Our sales consultant was very knowledgeable about his product and the competition. It was easy to narrow down what we wanted. The process was easy and fast.

CindyBee

1 de abr. de 2016

I first have to say that Fette Infiniti has the best employees. Couple of weeks ago I purchased my first car on my own and I couldn't be more excited. It was such an awesome experience!

Stevenwty

25 de mar. de 2016

We were in the market for a new suv and a friend referred us to the salesman Adam. I can't describe the level of professionalism that Adam has. I will refer friends and family.

Rubys5

25 de mar. de 2016

Me and my wife always lease together in order to get a good deal on both our cars which we did, can't be more happier

donamoq

25 de mar. de 2016

Adam was an excellent sales consultant, he is very knowledgeable, patient, quick and friendly!! I never had an experience in purchasing a lease so fast!!

Jaya 5

25 de mar. de 2016

It was a great experience at fette infiniti. They offered a good price which customers can go for it, and you and only you can make the final decision

Jim409

25 de mar. de 2016

This dealership is amazing and its staff is amazing. Just picked up a new Infiniti Q50, I would like to thank Adam and Charles for their support during the process. I needed to return my previous lease earlier because I was going over with the miles. Thank you again

carissabig

20 de mar. de 2016

I heard that Fette Infiniti provided exceptional customer service, so i had high expectations upon arrival, these expectations were far exceeded. Everyone that i spoke with was professional and welcoming. Thank you for a wonderful experience!

hacairacrto

20 de mar. de 2016

Upon arriving I was greeted warmly by the receptionist who asked if I wanted anything to drink. I was able to look at cars without a salesperson hovering trying to sell me something. When I was ready to speak to a salesperson, I met Adam Ahmad. He was knowledgeable, easy to deal with and made my car buying experience effortless. He also helped me get the best price for the car. Adam is a good guy and a nice guy and at no time did I feel I was being taken advantage of.

harryberg

20 de mar. de 2016

Adam was everything! He Got us such an amazing deal on a beautiful Infiniti. All staff in house were professional and super friendly. Incredible selection of luxury cars and overall Great experience! Thanks Adam!

Loyalcustomer

20 de mar. de 2016

I just purchased my second car from Fette Infiniti. The sales process was nothing short of excellent and I think a large part of that had to do with my salesman, Adam. The process was simple, clean and I got a great deal on both cars.

2hydie

20 de mar. de 2016

This is our sixth car from Fette Infiniti for me and my wife, they never disappoint us. Great customer service, awesome team they got and a state of the art dealership.

sam212

13 de mar. de 2016

I was in the market for a new vehicle and just didn't know what I wanted. I walked into Fette Infiniti expected to be ignored and harassed. However a gentleman by the name of Adam walked over to me and greeted me and just talked to me. That's it he didn't try to force me to decide to buy anything or try and see if I had money and push me out as fast as possible. He spoke to me got to know a little about me and gave me the options of what he thought was what I wanted and boy was he right! He got me into the perfect vehicle for me and not only that but he was able to give me his best price! I'm now the proud owner of my very first Infiniti Q50 Sport and as long as they have salesman like that, it will not be my last

CULATER1

11 de mar. de 2016

ALL departments we're professional from front desk staff, sales and finance. I mainly worked with Adam I did most of the deal over the phone, on the day of delivery Adam had everything ready the paperwork and the car was fully detailed as it was ppn showroom condition, most of the time that was spent was when I was transferring my things from my trade in.

Happy Customer

11 de mar. de 2016

We were shopping different dealerships over the phone we spoke to many dealerships and we told each one what we wanted they gave us the back and forth negotiations. But when we called Fette Infiniti and spoke to Adam in sales he gave us the best price and we simply went for it!

takemyadvice

11 de mar. de 2016

Everthing wad nice and smooth from the start to finish, changed my 10 year old honda to a brand new Q50. Thank very much i will send People!

RBookerHyundai

5 de mar. de 2016

The worst, most humiliating experience of my life - so much so that this dealership ended a 6-year relationship with me and Infiniti. (But the bright side is that I am now the proud owner of a 2016 Hyundai Genesis purchased in Brooklyn).At the 'close of the deal' and after several hours had elapsed, the dealership (Fette) explained to me that my credit was so damaged that I would be lucky to purchase a 2010 M-series as opposed to the latest Q50 and that my monthly repayments would be upwards of $900 per month and $5,000 down. I paid slightly less for my new Hyundai Genesis, and my payments are less than $610 per month with only $1,000 down.They were so eager to completely waste my day that they had already contacted my Insurance company and swapped the cars over before completing the deal. Most annoying are the emails that I receive telling me to come in for my Q50's first service - most annoying and completely unprofessional.The dealership (reading an advanced copy of this review) contacted me each day requesting that I withdraw my negative review prior to it going live. I advised that I would 'amend' my review - I am now adding that it was Infiniti Finance that ultimately made me shop elsewhere - but had the dealership run my credit first, then presented me with the bad news during the first hour and not days later, we would not have ended up wasting each others time.Buyers beware! Avoid this dealership at all costs!

angelikazienkiewicz01

23 de feb. de 2016

I went to an Infiniti Dealer to get my first Dream Car. Cedrick did a phenomenal job when it came to recommendations and sales. His marvelous work experiance and dedication allowed me to pursue my dreams. Thank You Cedrick!! :) You made it happen! I will be defenitively purchasing another vehicle from you in the nearest future!! Extremely satisfied with the purchase :) I love my G37x :D Will definitively recommend this Dealership to my family and friends.

bookamp

15 de feb. de 2016

They do not know how to treat a customer. Plenty of other dealerships in the area that treat customers better. I do not recommend this dealership. Avoid!

Jameel

15 de feb. de 2016

Rami was excellent and patient throughout the whole sales process. He was eager to meet our requirements. I'd recommend him and dealership to others.

cecejhelo927

8 de feb. de 2016

I went into this facility with nothing but intentions of walking out with a car on the same day. After they quoted me a number I told them I would call them to confirm if I want to move forward. After getting a hold of RAMSEY INFINITY, they were able to beat this deal because they heard me out and applied all the possible discounts. I contacted Fette and told them of the great deal I'd gotten and asked them if they can do better. After not hearing from them all day, as I am on my way to Ramsey, they call me and say that my car is ready for pick up. I told them..."I got a better deal elsewhere and will not be going to get the vehicle after all". They tried to convince me to go with them paying a lot more for less features than the car offered to me by Ramsey. I told them I was not interested. Hours after this all happened, I started to receive emails from Infinity congratulating me on my purchase of a new Infinity from Fette. The vin number they were showing was also NOT the vin number of the vehicle I had purchased but of the vehicle that was shown to me by Fette. Now that I have purchased my new Infinity, I am having trouble using some of the features because Fette registered me on to their car. I did go on the last day of their month, so I know this was a deal that they may have needed to close out in a bang, but I feel that they did this out of straight SPITE. Since they had lost my deal due to their lack of understanding their customers needs, they have made this such an inconvenience. I now have to call Infinity myself to have them correct this (because they need to speak to me). I really hope that I get a DEALER SURVEY because I will be letting it be known how terrible this has been. I work for STATE FARM and I have tons of customers that always ask me for advice on where to go to purchase their new car and I am 100% SURE I WILL NOT BE SENDING ANYONE HERE.

Vghfxc

7 de feb. de 2016

We contacted Ray via email we to told him the color and the packages on the Q50 , we made an offer he accepted. Then we made an appointment to test drive the car, Adam was assigned to us Hands down! Sold!

Sue32_5

7 de feb. de 2016

Car shopping has been always a concern for me and my husband from negotiations and choosing colors and options. But not at Fette!! We waked in knowing what we wanted with a budget, Adam greeted us as soon as we walked in..we test drove the Qx60 and he gave us a good price, and we drove the vehicle that day.

jamie87

31 de ene. de 2016

This is the best Infiniti dealership in New Jersey. I had an exceptional experience with Adam from start to finish. They have a state of the art dealership and every one is friendly and professional!

Demetrib

31 de ene. de 2016

After visiting other manufacturers I made up my mind by choosing the Qx60 because of the space it has to offer in the second and third row that our sales consultant presented the vehicle to us and taking it out on a test drive we were sold, I am very impressed with how it drove in the snow!

johndee

31 de ene. de 2016

We came to this dealer and adam was assign as sales man he is very nice person , very experianced with his job . he helped us to decide of what we want with our budget.

Frank_rf687

14 de ene. de 2016

I had never had such an enjoyable buying experience. My salesman was polite and very informative, he answered all my questions without hesitation and took the time to explain every detail and feature of the Q50. I bought the car and I referred my friend to get one from Adam. Thanks!

Naamgaber

26 de dic. de 2015

Came in with my family looking for an suv for my wife Adam landed us in the right vehicle with the options that we wanted, our sales representative was very patient and friendly. Chris is the product specialist very knowledgable too!

brianchannyc

26 de dic. de 2015

They have the best customer service and my sales person, Simon is very helpful and patience with me from the beginning. Juan, the sales manager, got me the best lease deal.Thanks so much.

Ghy22

25 de dic. de 2015

I called Fette Infiniti I was transferred to Adam in sales after that we made an appointment to come and test drive, the sales consultant was very knowledgeable about the product, then he gave me the price we negotiated and got a great deal. By far the best purchase experience!

staddu78

25 de dic. de 2015

We came in with a price after visiting other dealerships, not only did they match the price but they gave us a better number and a free year of free service!

Gfh33

25 de dic. de 2015

I had a good time from the start to the finish of the process, they showed me how to use all the features with product specialist and offered me to come back anytime.

Clarence Taylor

23 de dic. de 2015

I have a 2012 m37x and i bring my vehicle to fette for everything. I havent had many issue with the car. When i do the fette team is great. They are informative helpful and very knowledgeable. This is the only place that i will let work on my vehicle.

johncarmona27

23 de dic. de 2015

I brought my car in for a noise I heard when hitting bumps. I was charged over $1,000 in repairs thinking the problem was solved. Within five minutes I made a U-turn hearing the same noise, they blamed it on an aftermarket fender and recommended me to go to a body shop, body shop tells me it has nothing to do with it, I go back they say they don't hear a noise. I go back a month later and same result and they want to charge me for a diagnostic charge for the same complain since day one. Not to mention I have a full power-train /drive-train warranty still in effect for another few weeks which covers some components that might be the problem. Its obvious they keep pushing me away until the warranty expires. Went to a different Infiniti dealer and they drove the car heard the same noise and recommended I go back to Fette cause they obviously didn't fix what was wrong with the car. I just came from there this morning and drove with yet another mechanic at Fette who actually heard the same noise now, but they refuse to even take a look at it without paying a diagnostic. After spending over $1,000 in repairs for the same problem I refused to pay the diagnostic. This has been the worst experience I've ever had. I would never recommend anyone to service there car at Fette Infiniti. And beware of your warranty, don't let it get close to expiration cause they'll push you away until it expires.

Magnum-srt8

21 de dic. de 2015

All i have to say is their sales personnel is wonderful and freindly when it came to finance questions they were all answered, and thier maintenance services is top notch.!!

JV5476

30 de nov. de 2015

Juan always goes out of his way for my wife and I getting us the best price for the cars we lease. Picking up my QX60 tomorrow which is my 4th car I leased from Fette

Lee2344

26 de nov. de 2015

I been shopping for a qx60 for my wife i went to Fette after a friend recommended to see Charles, Juan, Ray and Adam. Which im glad i did. i got the color and packages that i wanted and most importantly the price was right. Thank you!

billy23

26 de nov. de 2015

I was looking for a pathfinder I found one online at fette infiniti it was in mint condition with low miles. i put a deposit on it with Adam, i had great experience!

Eddie Cordero

23 de nov. de 2015

I negotiated everything over the phone with the BDC manager, and then was passed on to Simone, He came and picked me up at work. He was very pleasant, and polite. We arrived at the dealer, and i was out with my new car in less than 20 minutes. No Pressure, just a smooth transaction. This was by far the fasted transaction in the car business i've ever done. Thank you Fette Infiniti and all the staff members. Eddie Cordero

Nael

23 de nov. de 2015

I really appreciate your help to get Infiniti G37XS. really great car and price. Thanks for your time to make it done. Will get back to you in future for another car.

Sheri-Ann Palmieri

23 de nov. de 2015

In a nutshell, I have been asking my husband to work on getting a new vehicle for our family. As he dreads the negotiation process, our purchase was a year in the making. From the moment my husband spoke with Cedric Fils on the phone, it was smooth sailing. Cedric is extremely professional, polite and informative, along with the rest of the staff at Fette Infiniti. Cedric listens to all that you have to say.......and delivers. There is no, well, I know I promised this, but we can only do that. When you tell him what you want, he works to get you that, and nothing less. He goes out of his way to make your car purchase nothing short of pleasurable. I highly recommend purchasing a vehicle from Fette, and if you are in the market for an Infiniti, you need to work with Cedric.

Very Happy Customer

22 de nov. de 2015

Awesome experience and so thankful Ray kept calling! I have never appreciated a sales person as much as I did Ray! Thank you for your persistence and professionalism. Ramsey Infiniti should take notes on the quality of service you and the team offer and give!

j2ymaa

21 de nov. de 2015

I was in the market for an suv after comparing many brands i decided to check out the Qx60, the staff was great and friendly they even baked cookies for my kids! the whole process was easy and fun. Thank you!

Mo21#

20 de nov. de 2015

I always had infiniti's for the past 20 years they never disappointed me, I don't usually write reviewa but the way I was treated I decided to write one. From the salesman to the manager, Thank you!

Abc123lz

20 de nov. de 2015

Walked in I was immediately assisted, I then went out on a test drive with the sales consultant, he was very knowledgeable about the product and showed me all the features and options and colors on the qx60. I got a better price from this dealer then the one close to where I live.

Beramto

20 de nov. de 2015

Me and my husband were car shopping, we went to many dealers, but the staff at Infiniti were very friendly and not pushy at all. We will lease our next car from that dealership again!

Aellaner

20 de nov. de 2015

I leased many cars over the years. This was the best experience I ever had, from Ray, Adam, Charles and Dan. The dealership is state of the art, new facility!

Atur

2 de nov. de 2015

I recently leased a new Infiniti and was very impressed with the professionalism, friendliness, and overall customer experience with this dealership and especially my sales representative, Simon Chbihi. Thank you so much!

bobbydee15

26 de oct. de 2015

Called 4 times to try to make an appointment for oil change. First time the receptionist put me through to Service department and nobody answered. This was around 11am. Second call a few minutes later and I was put on hold for 11 minutes. Third call I was told to hold on, with no apology for the 10 minute hold earlier, and then AGAIN put on hold for 7 minutes. I hung up and dialed again and asked the receptionist what exactly was going on there today. She promptly hung up on me. I have been dealing with this place for 10 years because of its proximity to my home. I will NEVER do business with them again from this day forward.

Infiniti

22 de sep. de 2015

I have been at Fette Infiniti many times for different needs and requests. I have received each time excellent customer service from Mr. Rami Homsi. Last time I even stop by asked his help to sell my car, he took care of it in less than 24 hours. I sold my used car with no worry..Mr Homsi definetelly understand your need and delivers the best excellent choices.I would highly recommend Mr. Homsi for your next car need.

CharlesC

16 de sep. de 2015

I was looking for a car for my daughter who is just getting her license. I spoke with Matthew Tatalikas over the phone and explained what I was looking for safe, dependable, good price, and used. He took down some notes gave me a couple of options and told me he would find something that would meet my criteria and would be best fit for a new driver. Within 10 minutes he called back and told he found a great fit for me. We setup an appointment and when I got there he introduced me to Manny Pujols and they show me the car. To my surprise it was perfect. I also looked at a few other cars there, but the Nissan that Matthew picked out was the one I purchased. Manny and Matthew showed excellent customer service way above anything I would have excepted from the first phone call to the delivery of the car. They worked with me to meet my concerns, my daughter's budget, and her wants for a vehicle. They were not pushy and they did not try to sell me something I did not want. I have a few other children who will also need vehicles soon and I will definitely contact this dealership first.

trichards3

16 de sep. de 2015

This is my third Infiniti and Rami made the entire process as quick and painless as possible. Any follow-up questions I had after bringing my vehicle home were replied to right away. I highly recommend dealing with Rami if you are in the market for an Infiniti!

archispaz

31 de ago. de 2015

The Team at Fette Infiniti could not have been more courteous and helpful to me while purchasing my 2012 G37 xs. I am still in shock as to how hands on Adam & Mathew were with me. Both went out of their way to make sure that I was getting what I wanted and that the car, even though used was in perfect condition before I drove off the lot. I never felt like I was haggling over a price and they gave me a very fair trade-in on my old vehicle. Best purchase experience ever!

Ferrari1

8 de ago. de 2015

I would advise anyone looking to purchase a infiniti to avoid Fetti Infiniti. I just have the most unpleasant experience at Fetti that I had in my ca purchasing lifetime. And I purchased more than 9 cars in my life. They are the deceptive, lying, smooth talking people I ever met. Luckily, I was to smart to fall into their trap. They shuld be shut down

AndysQ50

4 de ago. de 2015

I worked with Manny and Ray on a lease for a 2015 Infiniti Q50.these guys were very helpful and answered all my questions. I would recommend going here.

bld2015

11 de jul. de 2015

We had a great experience buying at Fette Infiniti. Rami Hosmi was great to work with, gave us a very fair deal on the car and worked to make sure that the process was as seamless and effort-free as possible. I'd definitely recommend Fette Infiniti and Rami to others looking to buy an Infiniti!

miccris93

20 de jun. de 2015

I'm no stranger to the Infiniti brand, but never got a vehicle from Fette, so I visited them when looking for a new Q50. My mother purchased a vehicle from them so I thought I would give them a shot based on the experience she told me about. While I was looking around their beautiful showroom, Alex offered to help me and was fantastic. The test drive exemplified and explained the features I was curious about and then we were able to figure out the model, package combination, and color that fit my criteria. I also dealt with Charles, his sales manager, and Fernando, the finance manager, all of whom were additional pleasures to work with. My experience included friendly, knowledgeable, and trustworthy service; that is exactly how the sales process should go and I found it at Fette. I'm thoroughly enjoying my Q50 Sport and I highly recommend that anyone looking for an Infiniti visit Fette.

G37

12 de jun. de 2015

To start, I am fanatical about cars and have owned many in my 35 years of driving. My past experience with Simon & Matthew was beyond excellent. I do recommend Fette and Simon to work with.

Julia29

11 de jun. de 2015

This dealerships is the best. They go over and beyond in sales and services. Mr Simon Chbihi is a hand on. I had questions for him and he was helpful and happy to andwer them.he took his time to explain to me my better options either to purchase or lease. He didn't rush me to make a decision. Overall the entire transaction went flawless and I got my dream car. The next day I got a call from Mr Simon Chbihi, what a great customer service

Theresa Cajigas

11 de jun. de 2015

Highly recommend this dealership - I leased my new Infiniti and service here also!

Dan Worts

10 de jun. de 2015

I went to Fette after turning down a few other vehicles from a different dealership, because they were not up to my (very high) mechanical standards. Rami was my salesman, and he was absolutely the best I have ever dealt with - not pushy, very knowledgeable, and overall just a great guy. Fette did not have any vehicles in the color I was looking for, but they were able to show me a car they had just hours ago received off a lease - not yet even listed for sale. This car ended up being all I was looking for - then came the question of money. I let Rami know what I could do, which was certainly less than the list price. Rami came to me with an offer that fit my budget right from the get-go, and went above and beyond with Charles (the sales manager) to make it happen for me. When it comes time for me to get another vehicle, Fette will be the only place I go, and Rami will be the man I ask for! I could not give a higher recommendation for the quality of cars, service, or selection. Ask for Rami and you will be well taken care of!

dan.worts

9 de jun. de 2015

I went to Fette after turning down a few other vehicles from a different dealership, because they were not up to my (very high) mechanical standards. Rami was my salesman, and he was absolutely the best I have ever dealt with - not pushy, very knowledgeable, and overall just a great guy. Fette did not have any vehicles in the color I was looking for, but they were able to show me a car they had just hours ago received off a lease - not yet even listed for sale. This car ended up being all I was looking for - then came the question of money. I let Rami know what I could do, which was certainly less than the list price. Rami came to me with an offer that fit my budget right from the get-go, and went above and beyond with Charles (the sales manager) to make it happen for me. When it comes time for me to get another vehicle, Fette will be the only place I go, and Rami will be the man I ask for! I could not give a higher recommendation for the quality of cars, service, or selection. Ask for Rami and you will be well taken care of!

Chill_lilbra

8 de jun. de 2015

Walked in the dealer looking for a new car, and Manny was the first sales associate to help me out no with problem. I got a great price fast and easy.

Kelley

29 de may. de 2015

Thank you Manny Pujols for making the purchase of our Infiniti so easy! Manny was knowledgeable and a pleasure to work with. Everything was handled smoothly and quickly. We would definitely recommend Manny and Fette Infiniti.

qyang

16 de may. de 2015

In my opinion I feel that they draw a very rigid line in negotiations. I was looking at pre-owned certified cars. The price they first offered is actually not bad, around 26000 while the internet listing price is 28000. However, there should be additional room for negotiation after, but they wouldn't budge. I feel that they are playing games, which I suppose i should expect, but I think that they are wasting my time. Also, they play the game of having a middleman between you and the ultimate decision maker, you talk to one guy but then he has to go to another to get the final permission. In my opinion, its a very annoying, wasteful, and unnecessary version of bad cop good cop.

Mr. O

12 de may. de 2015

After 10 years with my current Infiniti, I decided it was time to look into a new Infiniti. I walked in the dealer looking a little less than presentable however, my Sales Person Steve did not prejudge me in any way. He worked with me as if I was a loyal customer. From introduction, to closing everyone was great to deal with, pleasant, and no pressure. They addressed all my concerns, help guide me in the right decision making direction, and were incredibly professional. Everything I would expect when purchasing an Infiniti. I am glad that I will continue my loyalty to a great brand and now I have found a great dealer to work with. I would highly recommend working with Fette Infiniti, I don't see anyway you would be let down.

Mr. O.

12 de may. de 2015

After 10 years with my current Infiniti, I decided it was time to look into a new Infiniti. I walked in the dealer looking a little less than presentable however, my Sales Person Steve did not prejudge me in any way. He worked with me as if I was a loyal customer. From introduction, to closing everyone was great to deal with, pleasant, and no pressure. They addressed all my concerns, help guide me in the right decision making direction, and were incredibly professional. Everything I would expect when purchasing an Infiniti. I am glad that I will continue my loyalty to a great brand and now I have found a great dealer to work with. I would highly recommend working with Fette Infiniti, I don't see anyway you would be let down.

Rwl3kids

4 de may. de 2015

We went to Fette for a comparison price and there was absolutely no comparison. Our salesman, Michael, was nice, knowledgeable, curteous and extremely professional. We didn't feel like we were being pushed to make a quick decision. Fettes price was way below another infinity dealer that is a lot closer to where we live. Fette has treated us so well and we definitely recommend Fette infinity to another. We are Fette customers forever.

Jazzin

3 de may. de 2015

Thank you to Rami Homsi for making the purchase of our new QX60 a pleasure. Your professionalism and attention to detail made our car shopping experience fantastic ! We felt so comfortable in your beautiful new showroom and were treated with such nice hospitality from the moment we walked in the door. Rami made sure we had all of our questions answered and Fernando finished out the lease process quickly and smoothly. A special Thank you to Michael Criscione for making me feel totally comfortable understanding all the bells and whistles that come with this amazing truck . We will absolutely be referring our friends to your dealership !Thanks again

jpljr47

30 de abr. de 2015

Rami Homsi has done it again! This is my second time dealing with Rami and his team and it has solidified that I will no longer need to look anywhere else. Rami was turned a what I viewed as a painstaking process into a World Class Experience. I have recommeded him to everyone I know looking for a car. Thanks Rami,Joe Lombardo

carguy

30 de abr. de 2015

We have been searching for a luxury sport vehicle for about 6 months and have shopped for vehicles at Acura and Lexus. However, Infiniti blew us away with professional and knowledgeable care that made us feel confident about their luxury sport model. Our test drive was scheduled quick and easy, and we were able to make the decision to purchase the vehicle that week.The customer service was outstanding and they were very cooperative with our needs for the vehicle and finances. Best dealership hands down.

Adam

24 de abr. de 2015

I recently purchased a used Scion TC from Fette Infiniti and everyone was extremely helpful and customer service oriented. This was my first car purchase and they made it so easy that I would recommend anyone looking to go to them. They took care of everything and the sales manager Matthew was very helpful and made sure I went home with my new car that same day. Great dealership to buy from.

Abcdef

16 de abr. de 2015

Pat Rizzo and the team at Fette did a great job of getting me into my Q50 quick and easily, with no stress or drama. I'd recommend them to everyone.

FX35 BUYER

13 de abr. de 2015

I purchased a truck Saturday from Simon at Fette Infiniti in Clifton. It was an excellent experience. My sales rep was courteous, honest, and very knowledgeable. I also dealt with pre-owned sales manager Matthew Tatalikas who was also fantastic and a pleasure to interact with. Matthew and Simon made my day at the dealer a painless process. I got a great deal. The truck and paperwork was thoroughly explain to me. I took my truck home same day with results higher than my expectations. I would recommend Fette Infiniti to all friends, family, and anyone looking for an exceptional buying process like no other. Thanks Fette, Matthew and Simon.

Lizz

6 de abr. de 2015

From the minute you walk into this dealership you experience unparalleled customer service. There is a big selection of vehicles and the sales people are very knowledgable and not pushy at all. I enjoyed my car-shopping experience and am extremely likely to recommend this place to my friends and family.

abarbaz

1 de abr. de 2015

Steven made my leasing experience pain-free and very easy. The initial sales process went smoothly, with no pressure to make a decision right away. Offered a test drive right off the bat. Very knowledgeable about the car and very upfront about anything that was worth mentioning (advertised lease prices being subject to a specific set of conditions, for one). Finance did not pressure me to purchase any additional coverages and made their piece of the process very simple and straightforward. I was then shown all the features of the car before leaving, which was a great process to familiarize me.Will definitely do business again with Fette in the future if my next car is something they sell.

R

1 de abr. de 2015

Michael O'Leary did a fantastik job with my transaction. He effectively managed the process from introduction through delivery. I got just the car I wanted at a very competitive price and with great service. I like to spend my hard-earned dollars with people that are professional and likable. It was a pleasure purchasing a car with Michael.

Peanut's Dad

31 de mar. de 2015

While the incomparable Michael O'Leary was my primary point of contact in my CPO purchase life-cycle, Charles Humphrey made his presence (and willingness to assist us both through the process) felt in an nonintrusive, amiable manner. I appreciated his understanding and patience as well and believe that Fette's continued success will go unimpeded with such support from the dealership's management to its team of client relationship specialists. Additionally, while entering the dreaded Finance department is generally the most uncomfortable aspect of the car buying experience, it should not go unmentioned that Fernando Alicea's professionalism and non-pressured approach to sealing the deal was the icing on the cake (notwithstanding Michael Criscione's finally leading me down the alter to better familiarize myself with the third lady in my life). Overall a great experience with a great team of partners. Many thanks to all.

jjohnylaw

30 de mar. de 2015

A word you seldom hear or use when dealing with buying a new car, but Mike made this the best experience possible. It was end of the month and very busy and Mike went above and beyond to helped watch my two little boys while I was demonstrated my new vehicle. He explained all things to my satisfaction and helped get me the best deal on my QX60. HIGHLY recommend Mike if you are looking for help!

Vsilverio17

27 de mar. de 2015

First impression of the dealership was beyond impressive. I couldn't have had a better experience at a car dealership. I would definitely recommend Fette Infiniti to all my friends and family. Exceptional service provided by my salesman Rami who absolutely made the entire experience before during and after more then I would normally expect. Awesome dealership all around!

nemonic66

27 de mar. de 2015

This was my first time buying into the Infiniti family, and it was a great experience. I loved how there was no pressure to just come in and buy, they answered all my questions over the phone and let me vet them out first. Rami, answered me straight and polite, showed me all my options, and got me into the car I was happy to drive away with. I will be back and recommend Rami at Fette to anyone.

nsilano24

12 de mar. de 2015

I came to Fette infiniti to lease my first car. The experience was great. I worked with Pat Rizzo and he really made me feel confident and comfortable with the deal we made and the purchase I made. Would recommend this dealership and Pat to anybody. Thank You

bridget

10 de mar. de 2015

I would like to say Thank you to Steve Duthie, Fernando Alicea and Michael (The technical Trainer) for such a wonderful experience in leasing my new Infinity. Steve was an absolute pleasure to work with - Paid attention to every detail and most important was honest and sincere. I find leasing and buying a car to be very stressful and I found this experience to be "Stress free" from the moment I sat down. No high pressure techniques just good trust....I would highly recommend them to everyone and Michael thank you for spending the time training me with all my high tech features you are great patient and so knowledgeable. All the best,

ccc

8 de mar. de 2015

First time Infiniti buyer Q40. Ray, Mike and the Fette Team made the entire experience Awesome! From the moment I contacted Ray via email until the time I picked up my car, the experience was pleasant.

My QX60

4 de mar. de 2015

This is my best experience in 20 years of leasing different brand including MERCEDES AND BMW. Simon hands down great person to work with, very knowledgeable and business savvy

tomrodriguez86

4 de mar. de 2015

Never had my own infiniti and always wanted one so i tried my chances at fette. My credit is not great at all but with the help of Simon they were able to get a deal done for me. They offered great service and gave me keys to my brand new 2015 Q50. Best car ever. Hands down the best dealership ive ever been too.

Skatie

2 de mar. de 2015

Knowledgeable staff. Mike was great on working on getting us the best deal we were unsure of exactly what we wanted and he spent the time to find out what would best meet our needs

karielaine

28 de feb. de 2015

I purchased a Kia Optima from Fette a number years ago. This time I am shopping with my fiance' for a new car and Michael O'Leary showed us a number of models in the Infiniti Line. He understood our needs for our blended families and showed us models to match. He is pleasant and attentive. He breaks the stereotype of a "car salesmen". Thank you Michael!

carolel

28 de feb. de 2015

In the market to purchase a new car. I stopped by the Infiiniti Showroom on Route 46 and waspleasantly surprised by the no pressure sales pitch of the salesman, Michael O'Leary. He wasmore concerned with my being happy with my purchase than in making a fast sale. I will definitelybe coming back here soon to make my purchase. Just have to get my financial ducks in a row.Thank you Michael !!!

My q50

28 de feb. de 2015

I like to share my experience will of the Infiniti shopper. This is the best place hands down, not only Simon was able to approve me because of my poor credit, he also gave me a great experience buying a car . I will share with friends and family

Roseann

27 de feb. de 2015

I got my QX50 from Simon. The overall experience was great. Vey helpful staff and they have sens of urgency. It took me 2 hours only to drive back home with new car

Jonathan Vicioso

27 de feb. de 2015

Great service I felt like he was interested in making sure I was happy with my decision I felt like he was more then helpful

Roseann

26 de feb. de 2015

I got my qx50 from Fette. The overall experience with Simon and Juan was great . They were very helpful throughout the process, they have sens of urgency and great customer service

Abe

26 de feb. de 2015

With Manny it was a one stop shop. He was honest and straight foward, at the end. I was given what I wanted and promised.

yeriel23

26 de feb. de 2015

Great service and very friendly. I highly recommend Manny Pujols because of his entusiastic personality. Definitely will have this dealership in mind for fellow Infiniti fans.

ghlnynj

24 de feb. de 2015

I recently purchased a car at Fette Infiniti. It was a very wonderful experience. From my salesman, Steven Duthie, to my delivery coordinator, Micheal Criscione, this process was as smooth as can be. Steven was patient, understanding, and took the time to listen to me. I felt no pressure at all. All salesmen should have the same wonderful qualities as Steven does. Micheal helped set up everything I needed in the car and was very impressive with his technology skills. The person who helped me with the finance was Fernando. He was warm, funny, and made me feel at ease. My sales manager, Juan, was great. I previously bought a car from him and he had the same wonderful qualities as a manager that he had as a salesperson. The entire staff, including the service department, is always smiling and looking like they are having a good time. It is too bad that I only buy a car every 2 to 3 years, it is always a pleasure to see everyone here.Thank you,Gary L

adnice83

19 de feb. de 2015

Second time leasing a care from Fetteinfiniti and Rami made it a great experience. He Answered all my questions and walked me through all the paperwork. A+. I would recommend him to anyone looking to get a good deal.

cdamiano

13 de feb. de 2015

I had a fantastic experience at Fette Infiniti. I recently leased a 2015 QX60 from Fette Infiniti and it has been by far the best car shopping experience that I have ever had. Rami Homsi was extremely helpful throughout the entire process. He truly made the process stress free! When I came in to pick up my car everything was ready and waiting for me. Fernando Alicea was very helpful with the financial details. Last but not least, Mike Criscione was extremely thorough when explaining all the technology and capabilities of the QX60. He spent a great deal of time outlining everything for me, and got everything set up and ready to go! Overall, I absolutely loved my experience at Fette Infiniti and I highly recommend visiting Rami Homsi and the Fette Infiniti team! Thank you!!

charrbrad

11 de feb. de 2015

I am still in awe. I purchased a 2015 QX60 from Fette Infiniti and I have to say that though I have bought several cars from other places Fette Infiniti superseded all my expectations. My salesman Steve Duthie was like a dream come true. He made the process smooth and pleasurable.....very professional and respectful and it gets better. I met Fette Infiniti's finance team Charlie and Fernando....they were great. They explained everything....led me step by step. All in all this was a fantastic experience that I will never forget and I highly recommend Fette Infinite. I felt like queen for a day and the only thing missing was my crown. Thank you Fette Infiniti.....I'm still SMILING!!!!!

Mrs. Viviana

6 de feb. de 2015

My sales consultant by far the most friendly, honest, and great to work with. He made the whole process as if it was a fun thing to do. If anyone knows it is usually a very stressful experience. This was never that way at all. I'll send all my friends to him.

Stoli0926

4 de feb. de 2015

This is my second time purchasing a car from fette. Steve was my salesman, He was very attentive, and really worked hard to get the deal done and made sure i was happy. No gimmicks here, very straightforward and respectful to the customer.Well, 5 months later, I get a bill for my registration. The gimmick they used was they could save money by using my existing plates, so I said go ahead, I can care less. They never told me I would have to pay for my yearly registration. I called them up, and started getting running around, Steve dancing around issue, manager not around, and they will address issue on on Monday. Thats not satisfactory to me. Third infiniti, second from them, won't be going back. I would have never agreed to this, they never said the cost would be passed on to me. I just assumed like every other lease, the registration was included. Not a ton of money, but it's just principal.

mikey4567

26 de ene. de 2015

Michael was very clear and transparent. He stayed in constant contact. He was not pushy. worked with my request as I asked for my interest in the vehicle.

JV5476

13 de ene. de 2015

I have just purchased my third car from Fette infiniti the experience was great as expected. Thanks Juan and Simon for my new Q50 and thank you for making the buying experience enjoyable and not dreadful like other dealerships put you through!

ELIZABETH T

24 de dic. de 2014

great selection and sales were a great help. loved the car has all the features I wanted. They even had it in the color I was looking for

Matt P.

24 de dic. de 2014

Just purchased my new Q50 from Fette Infiniti and it was the best experience I've ever had while purchasing a car. Everyone was on point from start to finish, just a great things about that staff. The way they take there time on going over the vehicle was the best, especially for us older clients. Will definitely recommend anyone looking into buying a car to check out Fette Infiniti if they haven't done so.

Sakyibera F.

24 de dic. de 2014

I was online to research for used cars and this dealership had what I was looking for. I called them up and made a deal right over the phone. I went into the dealership and was in and out within and hour. It was the easies and fastest process I ever had. I will recommend this dealership to all my friends.

LES SLOMAN

24 de dic. de 2014

This is my 3rd vehicle from Fette...2nd lease. Each time I had a different sales associate which tells you of the business approach the Fette family bestows upon their employees. Each time I walked away with total satisfaction. They just made it that way. Professionalism, courtesy, going the extra mile in making this a great experience, etc etc.... From the inception of our communications which went on for weeks due to my business travelling.... Rami who was my sales associate, had excellent follow thru skills in making this happen. He followed up with either phone calls or emails or texts. He is a credit to this dealership !!! When I came into the showroom it was seamless....all the way down to my meeting with the Finance dept. and Fernando. A real pro , as well I have no relatives or friends working here...this review is strictly and honestly speaking of my experience here at Fette. In other words, I have no reason to make this up. I would implore anyone looking for an Infiniti vehicle..to start with Fette before any other dealership and try to prove me wrong. I live over an hour away ....I do not travel here for the car ride. It was satisfaction all the way !! Les Sloman Staten Island , NY

Les Sloman

24 de dic. de 2014

This is my 3rd vehicle from Fette...2nd lease. Each time I had a different sales associate which tells you of the business approach the Fette family bestows upon their employees. Each time I walked away with total satisfaction. They just made it that way.Professionalism, courtesy, going the extra mile in making this a great experience, etc etc....From the inception of our communications which went on for weeks due to my business travelling.... Rami who was my sales associate, had excellent follow thru skills in making this happen. He followed up with either phone calls or emails or texts. He is a credit to this dealership !!!When I came into the showroom it was seamless....all the way down to my meeting with the Finance dept. and Fernando. A real pro , as wellI have no relatives or friends working here...this review is strictly and honestly speaking of my experience here at Fette. In other words, I have no reason to make this up.I would implore anyone looking for an Infiniti vehicle..to start with Fette before any other dealership and try to prove me wrong.I live over an hour away ....I do not travel here for the car ride. It was satisfaction all the way !!Les SlomanStaten Island , NY

LES SLOMAN

23 de dic. de 2014

This is my 2nd lease and 3rd car overall with Fette Infinti. There is a reason for my repetition with this dealership. Clearly they value the customer and their needs. They understand the importance of customer satisfaction with such a large invertment There is no hard core pressure to make a sale (or in this case a lease). That in my book is vital in return customer satisfaction. The Infiniti automobile speaks for itself...Not always the case of a dealership. Rami Homsi ..my sales associate at Fette...made this process as smoothe as can be. Professional, courteous, respectful....and "human". I look forward to my next experience with the Fette family..but for now I will savor my 2015 Q50. Thank you Fette, Les Sloman

HappyNJMom

22 de dic. de 2014

The Q50 is a perfect car for me, and Steve and the Fette staff helped me find my perfect car at a great price! No pressure or "talking down" to me, my salesman Steve was very professional. Beautiful, comfortable showroom with private offices for sales so that my business remained my business; I didn't feel like my car purchase was on display. Thanks! Will tell all my friends!

mike108

16 de dic. de 2014

I got my favorite car from this great dealer. Truly the salesperson made it enjoyable, pleasant, and a good buying experience. I couldn't hope for anything more. I had a lot of questions and the salesperson was very knowledgeable and experienced which made everything more simple. I recommend this dealer and particularly the professionals like the salesperson I had,

Umut Alp

16 de dic. de 2014

I was shopping around at different dealerships for months. Fette Infiniti offered me the best numbers right away and the process was really fast. Rami, my sales person was very knowledgeable about his Infinitys. He and Charles the finance guy made it an easy. They even had the QX60 in the color I wanted. I am going to recommend them to all my friends.

maginsberg

15 de dic. de 2014

I leased an infiniti since my son and daughter raved about it and I thought the advanced tech features would be great for me. Getting texts for example...would be helpful since I am a busy real estate agent. The technology can be mind boggling but Michael the tech coordinator is excellent and got everything set up and answered questions thoroughly..It made the new car experience smooth.

Maria

10 de dic. de 2014

We just leased our second Infiniti for our daughter and we could not be happier. We originally came in looking to lease the Q60 coupe but got even a sweeter deal, the Q60 coupe sport. We were completely blown away by the whole process. Gursh was extremely knowledgeable & awesome. He went above and beyond for us. It was stress-free. He was by far the best salesman we ever had. We will definitely recommend Fette Infiniti to anyone looking to lease or purchase a car.

pdematas

9 de dic. de 2014

I am from Long Island and recently leased a 2014 Infiniti Q50 from Fette Infiniti. The dealership that I normally deal with tried to scam me with a terrible deal. As soon as I showed them the deal that I was getting from Fette Infiniti they immediately said they could do the same after I continually asked them if they could do any better. The salesmen Fernando was excellent to work with. Overall the experience at Fette was the best service and treatment I have received. The little details like the soda, and mouthwash in the mensroom make a big difference. Fernando was very professional and did not try and play any games when it came down to the final price of the car. Michael the delivery coordinator was very knowledgeable when he was explaining the features of the vehicle. I wish I lived closer so I could make Fette Infiniti my main dealer.

Noura H.

8 de dic. de 2014

Just purchase a Q50 and I love it. Fette Infiniti beat the number I had from the other dealer I was working with. The whole process was fast easy and smooth. Rami help me choose the exact car I wanted with all the equiptment I was looking for. I am going to recommend him to all my friends.

GaryC

5 de dic. de 2014

Just purchased my fifth Infiniti car from Fette and Ray Ford. Ray was great and so was Fette. He is extremely patient, knowledgeable, conscientious and worked very hard to get a fair and great deal for me. He really made me feel important, understood what I could afford and worked to help me. I would highly recommend Ray and Fette. Gary

Hananemoufid

5 de dic. de 2014

Last week I went to Fette Infinity car dealer in Clifton to buy the Q50, Mr. Simon C. Did help me from minute 1 I walked in the car dealer until i got my dream car. He was very professional salesperson and know his job very well. I highly recommand the Fette Infinity dealer to all family and friends and Mr. Simon as a salesperson.. Very thankful.Anna M.

criscionechris

4 de dic. de 2014

In September I decided to go to Fette Infiniti to look for a new car as my son had gotten his license and needed a car to go to and from school, so I would give him my Toyota SUV for that purpose. Went into their new facility and I was greeted by Fernando who graciously took the time to show me some new vehicles the dealership had to offer. Unfortunately, they were not exactly what I was looking for, but then we took a look at their other inventory. Outside in their certified pre owned lineup was a beautiful EX35. One drive and I was hooked on the car before Fernando even explained any of features it had to offer. After selecting the car, we went inside and agreed on a price and it worked out perfectly for me. Throughout the entire time I spent at the dealership, Fernando was a total gentleman without being pushy at all and made me feel comfortable about being at the dealership, something you don't find very often. Two months later and I'm still thrilled with my new car, all the things it has over my previous SUV, and the experience I got with Fette. I definitely recommend them, and especially Fernando, for the outstanding service I received.

Jay Scharf

4 de dic. de 2014

Just had the best buying experience of my of my entire life! Ray Ford of Fette Infiniti in Clifton NJ gave me top notch service throughout the entire process. Ray and his capable sales team did everything they could to make this a most positive experience. I am so happy that I choice to work with them. A special thank you as well to his sales consultant Gursh for driving me to the dealership to pick up my new car. You guys are the best! and the car rocks!

Anna

1 de dic. de 2014

Last week, I went to the Infinity car dealer in Clifton NJ to lease my dream car the Q50.. Mr. Simon, Chibihi was very professional and helpful, couldn t do it without his guidness. Very happy to get my car from Fette infinity and I will suggest it to all my family and friends. Thank you Mr. Simon.

joey.aziz.9

12 de nov. de 2014

I went into the dealership for service on my 2nd infiniti. I come from a family of infiniti buyers. I had 9 months left on my g37xs coupe. I spoke to Ray, a sales rep there and he told me that he could "hook me up" I said sure run the numbers. He came back and said he would take back my car 9 months early and get me into a fully loaded q50s for $1,000 down and $540 a month! PERFECT!!!! Ray assured me that this deal was valid as much as I thought this was too good to be true. I asked him if there was ANY hidden charges I should worry about, he said NO. We went outside to assess my car. I had a few scratches on my wheels and the back number had a little scratch on it. I said "Ray, they will take back the car like this" Rays EXACT words were "AYYYY MAN DIS LADY CAME IN HERE WITH BROKEN BUMPER THEY TOOK THAT xxxx BACK IN A HEARTBEAT MAN, NOTHING TO WORRY ABOUT YOU CANT EVEN SEE IT" Great, SOLD! Drove the car for 2 weeks and I received a certified letter from Infiniti. The letter was a bill for $5,200!!!!!!! The charges were excess wear and tear on my car, remainder of my lease payments, and excess of miles, which ray assured that they forgive up to $500 worth as long as I was purchasing another infiniti, which seems reasonable.I called infiniti furious and they routed and rerouted me to person after person. At one point a phone rep even yelled at me for trying to explain what happened. xxxx customer service, and this is coming from someone who does telesales. I decided to give the dealer a try. Called them up and I received the exact OPPOSITE treatment. I guess there only nice when your BUYING. The smirky finance guy acted like he was braindead when I asked him what was going on. I was talking to a vegetable, the sales manager Jaun was joking around in the office with two other sales reps (who also looked like they should be selling yo-yos) I asked Juan if he had a moment to talk and he said "NO, Im with a customer"I calmly waited outside his office while he continued to joke around with dumb and dumber for another 10 minutes. I gave up. I then served his finance guy a letter from my lawyer, and also had my lawyer email it to the sales rep, the finance rep, and infiniti corporate.The funny thing is this dealership lost out on 3 more q50s leases, which I decided to give to Infiniti of Linden, who are WAY better with there customers. I guess the point of all this is stay far away from this sketchy dealership and look elsewhereIf anyone has any questions or more details I would GLADLY answer all calls or texts about what happened, and even give you the number to a great guy at Linden who will hook you up with a much better dealJoseph 973.405.0478

sprintergts

10 de oct. de 2014

im in the market for a new car. stopped by fette infiniti just to see what kind of deals they had. I was very surprised how upfront they were with getting me numbers. the sales guy and charles answered all my questions and were very friendly. if you want an infiniti go here.

projas

30 de sep. de 2014

Fernando was a gentleman during the whole entire sales process. He made it simple and painless for me, and not to mention the first class service of picking me up when I had no ride to the dealership. He went above and beyond especially for my expectations. I would highly recommend him! The sales manager Juan Villegas attended to my wants and needs on the vehicle I desired.

Singhrk

4 de sep. de 2014

I bought my QX60 from Fette Infiniti in April 2014. The overall experience with the Sales and Service team has been very good. Especially, I wanted to thanks the Alex Albisani. Alex was very helpful throughout the process. He is very courteous and responsive. I also wanted to thank the Sales Manager, Charles Humphrey, for addressing my concerns. My experience so far with the Service team has been really good. If you want to buy Infiniti, please consider Fette first.

Ocuva

20 de ago. de 2014

One of the best experience I had buying a car, easy price was fair no hassle or back and forth with managers, Juan came in with an offer that fit my buyet after Alex find out what I was looking for, good team, very professional, Love it.

Gedaman

4 de ago. de 2014

I've had my Infiniti serviced at a few different Infiniti dealerships. I was in Clifton for a a few months and decided to take my I30 into Fette Infiniti for service since the check engine light came on. Big mistake! Everything seemed fine when I talked to the service department manager when he told me that my brake rotors needed resurfacing. The price was comparable to what I was used to paying at previous Infiniti dealerships so I figured attention to detail would not be an issue. I was obviously wrong. After returning my loaner car I noticed that my I30 was making loud scraping noises inside the wheels whenever I turned the steering wheel. I talked to an Infiniti FX35 owner who experienced similar problems after bring one of his Infiniti vehicles into Fette Infiniti for service. You're much better off taking your Infiniti to another Infiniti dealer such as Flemington Infiniti, Ramsey Infiniti or Infiniti of Denville. Steer clear of this "Ford focused" auto dealers if you value your automobile.

Jvp3000

31 de jul. de 2014

From the minute I first arrived at Fette to the minute I drove off in my new G37, I experienced first class service through the whole process. Steve handled my lease and and was a pleasure to work with. There were no tricks or gimmicks and we struck a deal quickly and professionally. Peter made the finance process the quickest I've ever experienced at a car dealership. When the car was ready, mike thoroughly went over every option the car had and answered every question I had. Fette also recently remodeled their showroom and waiting area which is both impressive and comfortable. I've dealt with other luxury car dealerships and I have to say this was my best experience.

jasonchang2002

29 de jul. de 2014

First off I would like to say that I never write reviews on Yelp no matter how bad they are but this one needs to be written. A salesman by the name of Jason and his sidekick Simon told me that I had a certain deal negotiated. I went to go pick up the car and it was the worst experience ever as they had made me wait an hour even though the deal was negotiated. Then they we calculated the numbers and they wanted 5 more thousand dollars. The salesman swore to me that it was all taken care of so I drove an hour to get to the dealership to be taken advantage of. Beware this is the last place you want to buy your vehicle. I have purchased many cars in the past but this dealership I will never purchase from ever. I have emails to prove back and forth and all sorts of written stuff and they still refused to honor the negotiation.

mmc28

15 de jul. de 2014

My visit at Fette Infiniti was without any faults whatsoever. I met with Fernando who took the time to show me what vehicles are offered and took the time to show me all of my options. My experience was further complimented by not being pressured throughout the process, which is rare among car dealerships. The sales manager Juan was very professional and the duo worked together to get me a deal within what I was willing to pay. They even had a standalone person to show me every feature, which is a very welcome so I am perfectly comfortable with my vehicle's features before I leave and don't feel as if I was keeping Fernando from dealing with other clients. I highly recommend Fette for anyone that is looking to get into the Infiniti brand.

mike108

14 de jul. de 2014

I got my favorite car from this great dealer. Truly the salesperson made it enjoyable, pleasant, and a good buying experience. I couldn't hope for anything more. I had a lot of questions and the salesperson was very knowledgeable and experienced which made everything more simple. I recommend this dealer and particularly the professionals like the salesperson I had,

Jill am

14 de jul. de 2014

Great dealership, the place is beautiful, the best part was the people that worked with me easy going and very helpful and respectful, I send my friend she got a car to we love it.

fahat83

14 de jul. de 2014

I came in to consider this car as a possible option over Lexus or BMW. My sales person was my sales person, he was very knowledgeable about the car features and details of each car. He did not push me to buy any car. I test drove two models and I loved the car, but after going over my options with him. I was impressed in how friendly and knowledgeable about the car that I made my decision that day and leased the car. I got a great deal on the car and he made the process as seem less as possible. I recommend this sales person to anyone who is looking for the right car for them because he will help you choose the right car, for the right price.

al090583

14 de jul. de 2014

I was shopping for an infiniti with my wife and had a great experience with Rami Homsi at Fette Infiniti of Clifton. He took the time to provide accurate and trustworthy details to support my purchase. Rami made us feel welcomed and really listended to what we were looking for. It was stress free, easy, and quick. I wouldn't go anwhere else.

Madeltardi

14 de jul. de 2014

I was looking at a couple models different brands, I was at a couple of dealerships including other Infiniti dealers, this was by far the most pleasant experience and easiest, I recommend Fette Infiniti and Charles to all my friends and family.

Barb310

7 de jul. de 2014

Rami got the numbers I was looking for, no back and forth, recommend this dealership to all my friends and family, they make me feel welcome.

Wonderdad

1 de jul. de 2014

Keith provided exceptional personalized service when we bought our JX35. He was accurate, TRUTHFUL and extremely knowledgeable. He made the whole experience pleasant and stress free. We are infiniti people for life because of him.

stevee33

26 de jun. de 2014

From the moment my wife an I walked in until we left,we we treated with courtesy professionalism an humor from Steve the salesman and also Charles, Juan and Peter!

Rubinstan

26 de jun. de 2014

I had a great experience leasing my Q50. I started my deal with Simon and finished with sales manager Juan. Both of them were very professional. I did shop around and by far they were the best. I do recommend this dealership to anyone looking for an Infiniti.

carrong

26 de jun. de 2014

This is my 3rd Infiniti, call my previous salesman Juan, set up all the deal over, he had paper work and car ready for me , we were done in 45 minutes, recomend this dealer and Juan to anyone looking for an Infiniti

Annita

6 de jun. de 2014

I had a great experience buying my new Q50, the customer service was absolutely fabulous and Mr. Simon was very professional.. I will definitely recommend the Fete Infiniti car dealer to all my family and friend.. Thank you for everything.

BRichter12

8 de abr. de 2014

I called up Fette as the QX60 I was looking for was listed as available on their online site. I had negotiated the price over the phone with multiple dealers but Fette had the vehicle onsite and I wanted my wife to see it so we went out of our way to go see it. I was told over the phone they had the QX60 on the lot and they would match the price as long as I had it in writing, which I did and brought to them. My wife was happy with the interior so we sat down to purchase the car. At this point the deceptive sales games began. The sales manager called, then came over and told us he could not sell us that QX60 for the price quoted and proceeded to tell us a price $3,000 higher. Needless to say we walked out. I ended up buying a Mercedes ML350 a couple ours later....best thing I ever did.If you want to feel like you are buying a used car and are comfortable being lied to and pushed for something you don't want.....by all means go to Fette and ask for Charles.Brian

rosiet29

6 de feb. de 2014

What a great experience.From the moment I stepped into the showroom to the moment I drove out with my new car I was made to feel very special.My salesperson Janet Jones was terrific! She was informative, cordial, and very professional.I would recommend this dealership anytime.

marzartur

10 de ene. de 2014

Best purchase I had, easy, timeless, pressure free, love Fette Infiniti, I will recommend this dealer specially Juan to all my family and friends. Love my new Q50.

Ericnie

25 de nov. de 2013

We have a very nice experience with Mr. Simon last Saturday for leasing a 2013 Infiniti G37x sedan, he is so professional on his work and never try to make me to pay more than I expect. I would strongly like to recommend this dealer of Infiniti to everyone who interested in. In addition, the vehicle I got is amazing.

Cathysabia

13 de nov. de 2013

Great customer service and very friendly. The staff was very very kind to my children while we processed all the paperwork.They explained everything to us not leaving a stone unturned.

Ericic

27 de sep. de 2013

They took there time to explain to me all the cars features . Extremely helpful and knowledgable . Made the car buying experience stress free and enjoyableWould recommend and buy from these guys anytime. A+++

trichards3

24 de sep. de 2013

My experience at Fette Infiniti was great thanks to Omar! Omar is helpful, knowledgable, informative and an absolute pleasure to deal with. He patiently helped me find a car that was perfect for me. I would highly recommend working with Omar to anyone who is looking for an Infiniti, the entire lease process from start to finish was seamless and stress free. Thank you Omar! I look forward to doing business with you again in the future.

Jrosania

24 de sep. de 2013

Overall great experience, will recommend to anyone. Very willing to help work with us especially on my first car purchase. Made the experience very enjoyable and exciting.

merig00

20 de sep. de 2013

I currently own 2010 Nissan, and my lease about to expire. So I decided why not to upgrade up and went to the new Infiniti dealership. The place is brand new. I was greeted with cookies and a smile. Alex - the sales rep spent as much time as we needed educating us on the new Infinity Q series line up and all the new features. Did a test drive - no pressure. I think he let me go an exit or two extra on Route 46. He let me pick the cars I'm interested in. No pressure in up-selling or telling me that I can't afford something. Very courteous and prompt on getting prices from Mottaz - the manager. When we started asking about residuals and money factors, Mottaz showed us breakdowns with no usual games like "why do you need that info, just think about the monthly payment" you get sometimes from pushy managers.The very first price was an honest price in the general ballpark, nothing outrageously ridiculous. I didn't get the car due to a bit high money factor and I still have a month or look around. But if I decide to go with Infinity I'll definitely come back to Fette

Glinller

11 de sep. de 2013

Is a great dealer,all the staff they very friendly,my sale guy was very friendly anc attentive with me.give me all the information that i need and let me test the car :), thanks

Jamessuarez

30 de ago. de 2013

Thus far, the interaction with Ryan & Juan has been excellent. I have no service experience yet but I look forward to a smooth and professional experience

lippmanr

20 de jul. de 2013

I had a terrific experience leasing a G37x from Fette Infiniti. I initially worked with Ryan Mays and then finished the transaction with Juan Villegas. I enjoyed working with both of them as they were very professional. I shopped around and spoke to a number of dealerships in the area and they came through with the best deal. I would recommend this dealership to anyone looking for an Infiniti.

soldoni24

23 de may. de 2013

Juan Villegas was great. I live in NY. My recently widowed mother in law lives in NJ near Fette Infiniti. Her 96 Infiniti had some severe mechanical issues and was in for service at fette. Todd in service was fair and kind and we decided that it was not worth investing in a repair of her old car. Todd sent her to Juan to discuss a replacement. In a couple of hours, via phone and email, Juan put together a great deal on her trade in and a new G37 and without having to cross the bridge to NJ, Juan helped me help my mother in law get a great deal on a great car. Thanks to Todd and Juan.

jarro

3 de abr. de 2013

the service they give me is great, todd rainer is very professional he treat you lots respect. todd rainer explains the problems of your vehicle. I like working with him every time i bring my vehicle for service, Hes very polite, and I give some credit to the garry great guy treat me lots respect and professionalism. thanks to those guys. good working with them. I give 5 star. Angel fx 45 new jersey.

lisag0206

25 de mar. de 2013

Salesman was great. Friendly knowledgeable, and above all human. I would recommend this dealer. The process was long,but I left with my new car.

Jsantagate

8 de feb. de 2013

On Thursday February 7th 2013 at 7:30AM I had dropped my Infiniti FX35 at Fette Infiniti for a 120K mile service which included a tire rotation. I had also had on the service request replacement of the brakes and the rotors. I picked up a loaner car and went to work. At 3:30PM I received a voice mail from the service agent that I dropped the car off with, Todd Rainier. In the voice mail he mentioned that they noticed a gash in the sidewall of one of the tires that when shown he could hear air leaking from the gash. When I went to pick up the vehicle I was shown the gash and was very surprised that I could hear air leaking from it pretty significantly as well. Todd was not there when I went back to pick up the vehicle so I was delivered the car from Ryan. Ryan put air into the tire to 45psi, well above the recommended fill because the tire was leaking so bad. I got home, 4 miles away, and the dashboard display now read that the tire was down to 29psi. My suspicion at this point is that the gash in the tire could not have been on the tire when the vehicle was dropped off. So, I waited to see how long it would take to go noticeably flat. An hour and a half later the only thing between the rim and the pavement was the deflated rubber of the tire. So, I came to the conclusion that there was a very high probability that the gash in the tire was not there when I dropped of the vehicle. If it was there when the vehicle was dropped off it would have become flat well before it was noticed, after 8 hours of being at Fette Infiniti. This morning, Friday February 8, 2013, at 7AM I changed the flat tire out and put on the spare and drove down to Fette Infiniti to ask some questions about the feasibility of the gash having occurred while the vehicle was there for service. Ryan came out to speak with me, because I asked to speak with the service manager and was told that Ryan is it (he did not mention this yesterday when I picked up the vehicle). So, I showed him the wheel in my trunk that was completely flat and pointed out that I was concerned that the gash in the tire was not there prior to my dropping of the vehicle for service. The first words out of his mouth were we didnt do it. I let him know that it was completely flat within an hour and a half of me picking up the vehicle and that it was at Fette for 8 hours before it was noticed that the wheel was leaking air. Which, is impossible if the gash was there when it was dropped off for service. His tone became very hostile in which he said they didnt do it maybe three more times and threw in there that people are always coming in the trying to blame them for similar things. To that I asked if those people dropped their car off at 7:30AM and 8 hours later a gash was noticed that causes the tire to be flat within an hour and a half. We both raised our voices and he finally said I was going to try to help you but now I am not, come inside. The come inside was said very aggressively and I responded with do not command me to do anything. At this point an older man who introduced himself as Pat the general manager stepped in. He had been mulling around as Ryan and I spoke. He said Hi, I am Pat the general manager to which I responded with Hi I am John XXX. And then he said We are not going to be helping you so get out of here. I was extremely surprised by this and I said I will not be giving you any more of my business and I will be reporting this.As soon as I left I took the wheel to National Tire and Battery in Clifton to see about getting a new tire put on. I pointed out the gash and asked the person at the desk, in his expert opinion, how long something like that would bleed out and he said about an hour. He then showed it to two other service men who said the exact same thing. I asked him about filling it to run a test and see and he said he highly doubted that it would even hold air at this point. I can not believe that a gash in a wheel that is out of air in an hour and half by my watch, was present when I dropped my vehicle off at 7:30AM and yet was not noticed and still leaking air at 3:30PM. This is impossible. The gash in the wheel had to have occurred while my vehicle was on-site at Fette Infiniti and rather than admit to it and replace the tire the two managers that I spoke with denied and then became offensive. I have taken my vehicle there for oil changes and all services for the past few years and I have been treated very badly, their service is horrible.

grojas115

31 de ene. de 2013

It was a pleasure doing business with Keith Bradford. Not only was Keith friendly and knowledgeable, he provided us with excellent customer service. Thank you for the wonderful experience with our purchase.

suskipper

21 de dic. de 2012

Roy was very knowledgeable, personal and fun. The car is phenomenal. Fette Infiniti treats its customers like valued clients. The professionals are truly professional in their demeanor, and also team-oriented.

munswabber

5 de nov. de 2012

They only want to get the sale.Once they have sold you the car they do not want to hear from you.They do not do what they promise and they do not return your phone calls.I highly recommend you not use this dealership.

Blake23

8 de ago. de 2012

I found my experience at fette Infiniti was extremely satisfying. Everyone was very helpful and kind. Also they were very honest and personable Thy make. You feel like a person and not just a customer

MartinG37X

20 de jul. de 2012

I had an exceptional experience purchasing my car last Saturday from Fette Infiniti. After test driving at a different location and not being thrilled with the sales people I was dealing with or the answers to questions I had, I started to call around to different dealerships. When I called Fette I was put in touch with Ryan Mays. He could not have been more helpful, polite, and professional. When arriving at the dealership I was introduced to Alvin. Again I was shocked with how knowledgeable, professional and helpful he was. This was so refreshing to me after dealing with numerous other car salesmen the prior couple of days when deciding which car was right for me. The entire buying process was quick and enjoyable. I never felt rushed or pressured at anytime during my visit. Peter Torra the Financial Service Manager was also amazing to work with. He was very patient when going over all of my finance options along with answering every one of my 200 questions about the different service plans. I would recommend this dealership to all of my friends and family.Martin

AJ_M_Owner

1 de jul. de 2012

Purchsed a CPO M35x at another dealer in 2010 based on availability/color/cost. I have had previous service work done at that dealer but decided to give Fette Infiniti a try due to is proximity to my home and work. I have had three service experiences in last 8 mos at Fette. Two oil changes and a 60K service. Service reps were always friendly and informative with answers to my questions. On two occasions, I took advantage of the loaner car service and opted to wait on one occasion. Waiting room was ok; coffee, tv and wi-fi available. It is hard for me to rate service PRICE as great (because I always want a lower cost) but I do recognize that this is a luxuray car being serviced at a dealer.On each occasion, the requested service was performed to my expectations. The unscheduled service I waited on was performed in a timely manner. During my recent (overdue) oil change service I was alerted to a recommended brake pad service before it was completed. I had the time to think through it before authorizing the additional, unplanned service. I really appreciate the vacuuming and car wash they give the vehicle on each visit. You leave Fette feeling like they took good care of you as a customer and an individual.

michele bury

28 de mar. de 2012

Very friendly sales people, willing to work with you, regarding your budget. They were able to give me a great price on my new Infiniti.

harry88

13 de feb. de 2012

The sales person that I dealt with was great. He treated with respect and met our needs. Usually at car dealers they treat you like a number. Brister made us feel comnfortable. also, he was very thorough in going over car details with my wife. Thanks again for the great car buying experience!

scott317

21 de ene. de 2012

***Avoid this dealership at all costs***They delivered my G37X without an inspection, in transport mode (many items in the vehicle did not function until I pulled a certain fuse), and the best they did not send my plates before the temporary registration expired; therefore, making the car useless. I delt with Mark, who claimed he was a manager, on the issue of no plates and his attitude was "what do you want me to do?" and I quote, "Why are we having this conversation?" He even gave the run around to Infiniti corporate after I complained to them. Thankfully, they are taking care of it.

MichaelM.

20 de sep. de 2011

I have bought or leased many new cars over the years and this was one of the best experiences I've had. I dealt with Juan who was very friendly and knowledgable. This was my third Infiniti but first from Fette. I turned in my existing lease 5 months early and Fette paid off the lease. The lease price for my new G37x was better than I could have expected and more importantly I had the deal done within 30 mins. I've been in other dealerships for hours trying to get a deal done. Everything went very smoothly and I didn't have to deal with any of the nightmares I've encountered at other dealerships. All the paperwork was exactly as we had agreed and they didn't try to scam any additional charges or fees. Too bad every dealership didn't work this way. I highly recommend Fette Infiniti!

michael99

2 de sep. de 2011

My brother picked up a leased 2011 infinite on 7/29/11 for which I co- signed for . Unfortunately he passed away on 8/6/11. after weeks of trying to get help to return the car I finally spoke to a Mr Patrcik Murray at Fette Infiniti. He was extremly helpfull and did terminate the lease and took the car back. I highly recommend Fetti Infinite and Mr Murray. If you are thinking of leaseing or buying a car Mr Murray is the man you want to speak too. Mr Murray was very kind and thoughtfull and understanding. I thank him for his thoughtfulness and his help in resolviong my dilemma. on another note the broker who got the car for my brother VIP AUTO GROUP ON hYLAND bLVD IN sTATEN ISLAND WERE TOTALLY UNCOOPERATIVE. jOE aka dave refused to give me a copy of the lease and would not help me at all. Please for your own sake stay away from vip auto and deal directly with Fette Infinite and Mr Murray in Clifton New Jersey

ravi14p

31 de ago. de 2011

We bought brand new Infintit G25X AWD from Fette 2 weeks before and my husband was dealing with sales guy name Juan over the phone as we did our homework before buying and juan was agreed to our asking price and gave us appointment to visit so we can make a deal but when we reached there; he increased $1000 more on what he agreed over the phone. My husband thought may be he overheard him (eventually it wasn't true)on the phone but at last after some counter agruments and speaking with sales manager they agreed to our asking price. In our head we were wondering if that wasn't the case then why would they made deal with us because they were trying to gimmick and squeeze extra money from us since we didn't leave huge margin for them. Not only that but before making deal we asked them to give all weather mats which he said yes he will order it for us since they were out of stock and pick up it up later on. He said he will call us as soon as he has them anyways after couple days later my husband called several times to check whether he got it or not and leave messages with receptionist but NO ONE care to answer us back. And just last friday some one from Finance dept called us that they forgot one of our contract paper to be signed so please come and sign and my husband again told him for mats so he said he will pass the message to JUAN. And finally we rcv'd call from JUAN on monday and he said he has the mats and our license plates ready too. We went there on Tuesday evening to pick up but we saw the mats are for G37 while we bought G25X. We informed him right away and he goes, Ooo.. thats fits in G25 also i am sorry but if you want i can order one more time and you can come back again for pick up. Who got spare time to go all the way to north jersey if you live all the way in south jersey?....NOT ONLY THAT THEY ALSO LIED US ABOUT SEVERAL OTHER THINGS WHICH WE FOUND IT LATER1) TEMPORARY INSURANCE, AFTER MAKING DEAL ON CAR WE WANTED TO PICK UP THE CAR SAME DAY AS THEY HAVE IT READY BUT THEY SAID YOU HAVE TO GET YOUR OWN INSURANCE AS DEALER DOESN'T PROVIDE TEMPORARY INSURANCE TO ANYONE...AND BY THE TIME ALL CONTRACT PAPER AND EVERYTHING WAS SIGNED IT WAS LATE NIGHT AROUND 9PM AND OUR NEW INSURANCE WAS STARTING NEXT DAY FROM 12AM SO THEY DIDN'T GIVE US DELIVERY AND WE HAVE TO COME BACK AGAIN NEXT DAY TO PICK UP.....COME ON WHAT KIND OF DEALERSHIP BUSINESS YOU RUNNING WHO DOESN'T PROVIDE TEMPORARY INSURANCE ON NEW CAR FOR 1-2 DAYS UNTIL THEIR CUSTOMER GETS THEIR OWN STARTED...SAME THE FRIEND OF MY WHO BOUGHT G37 GOT TEMPORARY INSURANCE FOR COUPLE DAYS2) INFINITI KEYCHAIN, WHEN I ASKED ONE THEY SAID INFINITI STOP MAKING KEYCHAINS AND FRIEND OF MY RECENTLY BOUGHT G37 FROM RAY CATINA AND HE GOT ONE...SO WHEN WE WENT THERE TO PICK UP LICENSE PLATES AND MATS WE SHOWED HIM THAT KEYCHAIN AFTER THAT HE GAVE US ONE TOO!!!Their finance and sale manager was plesant to work with other then that there is no reason for us to buy a car from them. Just be careful and don't think that your customers are stupid and they don't know what you doing!!!!ThanksEkta & Ravi

Safiyahdv

25 de ago. de 2011

The staff was great. The only problem I had was with the price. When I viewed the price online, the vehicle was slightly lower than I was charged for the car once the paperwork was done. This is something that I know to look over in more depth next time. Overall, I had a very good experience with Fette Infiniti.

ltulp

12 de ago. de 2011

As soon as I walked in the door Ryan gave me a warm welcome. He really made me feel like he wanted to help me and make my experience the best possible. (Which he did) I was told that Ryan was helping out since Juan was helping another customer. Once Juan Villegas was done with his customer he jumped right in helping to complete the transaction. Juan was very nice and also very patient. He had the fun job of helping me pick out a color. Evrything went very smoothly...thanks to all of the staff, Ryan, Juan, Charles & at the end Sam. They made this experience a pleasurable one. I usually tell people I hate shopping for a car, but now I would tell them to go to Fette Infiniti where they were very professional, knowledgeable and helpful. They turned a stressful experience into a wonderful experience. They all had such a great attitude even though it was so late. Infiniti should be very proud of them.Thank you for a great experience.

mboxer

7 de jun. de 2011

i have been an Infiniti user since the I30 came out way back when. I was driving a 2008 G35x on a 39 month lease with approx 6 months to go. I received an early termination approval from Infiniti and did some research on the new G37x which i wanted and for pricing. I knew what I wanted and what I wanted to pay. Another dealer was in the ball park whom I dealt with a few times but there was something about dealing with in the beginning Ryan the internet manager that made me feel comfortable. We spoke on the phone and set up the appointment to come in which i did. The G37x on hold was black on black. But when my wife and I walked in we saw the Quartz colored G37x with light interior and fell in love with it. Alvin wom Ryan turned us over to is a very knowledgable young man who made the rest of the deal fast. Within a couple hours of being their they took my turned in G35x and out we drove in our new G37x. Alvin gave us a drive through of their service area for when we come in for routine maintenance which no other dealer ever did. Thier showroom was very busy. Before I forget the receptionist whom we spoke with a few times [ forgot her name ] was very pleasant and polite. We are extrememly happy with our new infiniti G37x and glad we made the deal with Fette. Would highly recommend Fette

Rubin51

5 de jun. de 2011

The Lease on my 2008 G37 Coupe was ending soon so it was time to start shopping for a new one. I don't like wasting time driving from store to store, so I called virtually every Infiniti dealer in the Central and North Jersey Region. After speaking to many salesmen on the phone, Juan at Fette was a breath of fresh air. He was intelligent, professional and easy going. He gave me the M.S.R.P of the vehicle I was looking for and broke down all the fees and taxes. Fette was also the only dealer in the state to have the specific vehicle I wanted in stock with the color and all the bells and whistles I was looking for. Because of the horrible Japanese earthquake inventory was low. Some other dealers promised they can get the car with my specific add ons but all they really had was a "ghost"(a car theat doesn't exist) When I finally went to Fette the experience was quick and painless. Juan and Sonny worked out a great price on my new lease without the stereotypical game playing I experienced with other car dealers. My new G7 coupe is one of a kind gorgeous. I have gotten a lot of oohs and ahhs from friends and neighbors and if it weren't for Fette Infiniti of Clifton, NJ I would not have this car. I would highly reccommend these guys to anyone looking for a new or used Infiniti.

gemsnjewels

26 de abr. de 2011

I leased a g37 coupe at fette infiniti about 2 months ago. My sales rep. Alvin Monroy was very professional and knowledgable about the vehicles. He made my purchase pleasant and did not play games with the pricing of the vehicle like the infiniti dealer in englewood. He made sure my insurance was taken care of and even set-up my first oil change. I would recommend him to all my friends. Thanks guys

Superman2Hot

26 de abr. de 2011

My sales consultant, Alvin, was GREAT!!! He made sure everything was taken care of in a timely manner, from getting the paperwork done to going over the vehicle to my full understanding. He also kept in touch with me after I bought the car to see if I had any questions or concerns about the new vehicle I bought, which no one has done in the passed. BEST EXPERIENCE I EVER HAD BUYING A CAR. THANKS ALVIN & FETTE INFINITI!!!

tenlives

15 de abr. de 2011

Brought my vehicle in after 1 year of ownership, the car began to shake while driving. Had the wheel balancing done twice prior at a different dealership to ensure that the wheels and tires weren't the problem. The service manager told me he had to balance the wheels before they checked anything else, and it wold cost me $80. I said, rally, you won't check tie rods, suspension components etc, or even just turn the wheels with your hands to ensure smooth travel first? Nope. What a scam. Stay away. Don't sign any release forms! Guess what, turned out to be a seized brake caliper. Sneaky all the way...

xtremedesigns

18 de dic. de 2010

This is the worst dealership I have ever had the misfortune to work with. I came to Fette after finding out the Internet Manager I bought a car from at Infiniti of Englewood had left there and was supposedly at Fette. He was not in their employment after our initial contact. NO ONE answered my emails or called me to even try to sell me a car. On my own, I did come into the store and dealt with a Manager by the name of Sonny. When spending $50k for a car, you don't want a guy dealing with you who you wouldn't trust to sell you a $1,500 used car. He gave me a low ball offer on my M and told me I had 5 minutes to decide or the deal was void. Who the heck does this guy think he is. When I'm spending $50k, I want to be treated with respect and dignity. Long story short, I wound up getting a great deal on the car from Ray Catena Infiniti and they even offered to pick and deliver my car when it needs service. Not that's the way you do business to earn a customer. I was so impressed, that last week I bought my daughter a BMW from their BMW store.

rashidhaq

15 de nov. de 2010

I bought a 2010 FX35 5 weeks ago after searching for it on the internet. Fette gave me the best price, and no other dealers in the Northeast could match it. The sales experience was quick and easy, and I have no complaints there. I am a New York state resident and faxed my insurance info to Fette 1 week in advance of my visit to pick up the car. They told me my license plates and registration would be mailed to me within 2 weeks. I am still awaiting the delivery of my plates after 3 separate calls to the dealer. My temporary plates and registration are now 11 days overdue. I have gotten two promises that my plates would be overnight shipped to me and still no plates. Definitely would not go back there because their customer service is obviously poor. I've never even gotten an explanation as to why they can't seem to give my problem some priority.

rhroncich

29 de jun. de 2010

To start, I am fanatical about cars and motorcycles and have owned many in my 35 years of driving. My past experience in purchasing a vehicle has never been good. The lies and deceit are endless, taking the joy out of an event that should be a special moment in one's life. Adding hidden fees to the contracted price on the pickup date to making up answers to questions that they are clueless about is everyday business. What color are you looking for or when do you plan to purchase this vehicle are also some of my favorite questions, in an attempt to see if I will be making a hasty, uneducated decision on that particular day. I walked into Fette Infinity and everything changed. I was shocked! I was greeted by a young salesman named Anthony Vlasica who was very knowledgeable and not pushy. He knew the answers to all of my technical questions and didn't have to go to a "Manager" to get me a fair price. When I told him that I had to think about a purchase of this magnitude for a few days, he was understanding and didn't ask me what it would take to make the deal "Today." He was confident with his price and product, telling me to shop around and call him with any additional questions that I may have. WOW! On my pickup date, there were no additional/hidden fees to argue about. The car was ready to go and Anthony spent as much time as I needed explaining all of the technical features inside. A month after the sale, my wife had some additional questions and Anthony spent an hour of his time answering all of them. He made us feel like he was grateful for us purchasing the car from him. If your thinking of buying a luxury/sports car, go see the quality, value and courteous demeanor Fette has to offer! BH

Defalco

23 de jun. de 2010

Our experience at Fette Infiniti was painless! We worked with Shawn and he was extremely knowledgeable and professional. I dread the end of lease because of previous dealer experiences and the paper work that goes along with a new vehicle. Shawn put us at ease and arranged it so the paperwork was ready for us the next morning. None of the waiting game and haggling back and forth on prices the deal was fair and honest. We would recommend Shawn and Fette Infiniti to anyone looking for a quality product and service.

bellini818

11 de jun. de 2010

Shawn was great! He was friendly, calm & very reassuring! Very thorough, honest & not pushy at all!!!! Charlie, handled the financial end, he explained everything, answered all of my questions & was very funny. Overall, all of the guys that were there today were great! I had a very good experience! Will definitely go back to Fette for future leases. Highly recommended!!!!!!

sbleiweiss

20 de feb. de 2010

Anthony was terrific-the sales and delivery process was painless-I would gladly refer Anthony to anyone interested in an Infiniti. We got a very fair price, there was total transparency at all times-no hidden costs or other surprises that are so often associated with the retail automobile business.

dreagle

15 de feb. de 2010

The entire experience was pleasant. There was little to no pressure, and no attempt to push me in any way. Anthony was very knowledgeable and always available to answer my questions. The pricing was fair and the service friendly. I have already recommended them to friends.

DR_MARC

30 de ene. de 2010

was a great expirience,no lies good price.good inventory ,easy paper work friendly people,was able to get an honest quote with out a gun.helped me get the exact car that i wanted with only what i needed.service is excelent,on time and did only what needed to be done,did not try to get me to buy alot of stuff idonot need.