Brit21

23 de feb. de 2016

Do not buy a car here. The customer service is horrible. The lady had smart remarks and ridiculous facial expressions towards us for speaking out opinions on a car and the manager was even more ridiculous. Worst car place ever and been to many! Would never ever buy something from there. Beware! Once you walk in you feel like you're bothering them.

kiri123

11 de feb. de 2016

Took my new VW for driverside seat heating problem. Very unorganized and dysfunctional department and people. Left the car more than three days, and no one could tell me what was the diagnosis. Everyday stopped by to see if there was any diagnosis, well good luck finding anyone first, and then to no avail. The last statement on the third day was that their technicians wife was sick and he had to leave. Reminded me of the kids in school with excuses like my dog ate my homework. I have never dealt with such incompetent group of people. Finally on fourth day, took the car back and took it to another dealer and fixed it in less than an hour. Every new or used car will need service, so Buyer Beware. I do not know any thing about their sales department, but remember that in life of your car, you would have to deal with service department, not the sales. I would not even give them one star.

BIGDOC

7 de ene. de 2016

What a difference a dealer makes as well as a salesperson. Diane helped me through a process that people really hate, but she took care of me at Fields VW and it was a pleasure dealing with her.

Julssimmons

6 de ene. de 2016

I came into the dealership knowing exactly what I wanted and how much I wanted to spend and Andy was very knowledgable and found me the car I was looking for at the price I was looking for. Andy asked the right questions up front and the process was quick. I have had my car about a month and fields has delivered all they promised. Great service, sales and price.

Fredfreddie1

28 de nov. de 2015

Great Buying Process! Dean Vasile is great to work with, I would recommend Fields VW to everyone, looking for a quality car at very fair prices.

Bryan_013

4 de nov. de 2015

I really recommend this dealership. Since the first time I came in to the dealer, they all have good manners saying good afternoon. After that I was asking for someone who speak spanish who can help me because of my difficulties in english. Been very good the customer service. Even they gave me different options of cars and ending it with a great deal. Realmente recomiendo este concesionario. Desde la primera vez que entre al dealer, todos tienendo buenos modales diciendo buenas tardes. Luego que entro, pedi un empleado que hablara espanol que me pueda ayudar a causa de mis dificultades en Ingles. A estado muy bueno el servicio al cliente. Incluso me dieron diferentes opciones de coches y terminando con un buen negocio.

Jonny F

3 de nov. de 2015

Process couldn't have been easier. Roger helped me with everything and made me feel welcomed the entire time. I was buying most likely the least expensive car on the lot but Roger made me feel as if I was buying a new 7 series. No "slick sales guy" nonsense. Just an honest guy trying to get you the best deal possible. Do yourself a favor and ask for Roger when you get to the dealership

mydearmother

1 de nov. de 2015

The Fields VW staff went above and beyond to find us the right car. Our salesman Dean Vasile was especially helpful. We would definitely use them again.

Jack2015

31 de oct. de 2015

You won't go wrong with this guy. I looked at a lot of cars and car dealers when shopping - from Tampa to Orlando to Jacksonville. This is what a great car buying experience can look like. I was brand new to Fields and VW, but from greeting to test drive to finding me the EXACT car I wanted, Dean was just terrific. He does what he says he will do - and you don't have to chase him to get him to do it. He was professional, gracious, and very knowledgeable about VW products. He took me on a great test drive, and then took care of getting just the car and color I wanted, even though he had to put in a significant amount of extra effort. There was none of the monkey business you run into at so many dealers. Mike Pollard, the Sales Manager and Chris Fellows in Finance could not have been nicer or more professional and I got a fair price. Dean even makes sure the pre-delivery detail is spot on, and if there are any missed spots, he gets it redone -- without you having to bring it up. Fields is big enough to have resources and reach, but small enough that you get some quality attention. I'd write more, but I'm having so much fun with my new Fields VW that I want to get back on the road!

Artangel737

31 de oct. de 2015

Nelsy Caliendo, Kyle Brien and Michael (GM) were my sales professionals that helped me choose my 2015 Passat TDI. They were helpful in locating the car I wanted and got the services I requested on it completed in a timely matter. Even the finance manager made the experience not so stressful. He was funny and charming which kept the transaction stress less.

PCJeepGuy

30 de oct. de 2015

Dean Vasile was excellent. Everyone was very nice from the sales manager to the finance guy. They all stayed well pass closing to get me in my vehicle that night. Thank you all.

Robin59

28 de oct. de 2015

I have never bought a new car. Dean Vasile was the first sales person I met. He was very thoughtful in my needs in what I wanted as well as my financial status. He worked very hard to make sure that I stayed within my means, and didn't try to put in extras that I really didn't need to increase the cost. He did make recommendations to help me make the correct decision for me. I LOVE MY NEW EOS!!! It is just what I wanted, and Dean made it happen!!! than you so much Dean, and your team. I would highly recommend Fields to anyone that is looking for a fare and honest dealI hope by sharing my experience, it will help others to do the same:)RR

Tom Perreault

27 de oct. de 2015

We had a good buying experience. Kyle Brien was friendly and knowledgeable salesperson. He let the car sell its self by explaining all the new technology during the test drive. When it came to finances I like the way the options to buy or lease were presented. Very professional and detailed.

youngh1213

26 de oct. de 2015

Nelsey Caliendo did an awesome job at listening to what I wanted and sticking in my price range. I would definitely recommend Fields VW of Daytona for anyone looking for a new car!

Inge

24 de oct. de 2015

10th VW... happy driver for 50+ years! Bus, Rabbit, Scirocco, Fox, Golf, Passat loved every one of them, none have be as easy and pleasant to purchase. Got a GREAT One and Done price $$$$ :-), Not your typical car buying experience amazing to see how all worked as a team to make this by far my best buying experience. Thank you to all at the dealership who helped. Special thank to Andy who guided us to the perfect Jetta and Joe the Finance Mgr who made the (usually less than pleasant) paper work a simple and straight forward process. Highly recommended to all my friends and family.

GatorRPH

23 de oct. de 2015

I purchased a used Rav 4 from Fields VW, Diane Karel was a pleasure to work with. I hate phone calls...so she texted me when she had information but didn't harass me with calls. The car checked out really nice with my mechanic and they checked the one item he was concerned about as part of the deal. No suprises or tricks during the closing of the deal. Definitely check them out.

jim1948

19 de oct. de 2015

Dean contacted me 4 months prior to lease end of our 2013 Jetta, and noted a means of getting into a Passat Limited, for same as our current payments on our Jetta. We had good choices of vehicles and retained our current monthly payments with just a $500 down payment. Fields sent us a check to cover the 4 Jetta payments as well as taking the Jetta off our hands now.Dean was proactive, professional, and thorough on satisfying our requirements. I look forward to dealing with him in the future.

Tester

2 de oct. de 2015

I recently Leased a new VW Passat and am Very pleased with the Vehicle and the Sales Person (Dean). It was a pleasant and quick experience.

sfischer7435

1 de oct. de 2015

I leased a car about a month ago. I reviewed the sales person who sold me the car, but failed to review the person who walked my salesperson through the steps. Dean Vasile was a large part of my car leasing experience. When I first walked into Fields VW I was greeted with a smile and a cheerful "Hello". When I asked a few questions up front, Dean was quick to respond. He knew who I was when I came in even though I had been approached originally by a woman on the phone asking me if I would come in and see about trading in my car as the dealership was in need of some good used Beetles. I arrived at the assigned time . Dean was very helpful but said he would allow the new employee Kyle to handle the trade/lease for me as he needed the experience, but Dean said he would stay close by to help through the process. I thought it was very nice of him to step aside for the new guy on the block and yet help the whole while. Hats off to Field's VW for their top notch employees and to Dean Vasile for his top notch customer service values.

Candice, DeLand, Fl

24 de sep. de 2015

My husband and I have had many car-buying trips together in the last 28 years, and this was, by far, the easiest and hassle-free car purchase ever. Our sales guy, Andreas Machel, was incredibly informative without the usual car salesman pressure. Thank you Andy and Mike at Fields VW of Daytona for a very positive experience!

jackieandtony

9 de sep. de 2015

Who ever says buying a car is a nightmare experience has never been to Fields VW of Daytona. We recently purchased a new VW Passat from them and could not have been more impressed. No pressure sales tactics, a no-haggle price and some of the most professional staff we have ever come across - Andy Machel, Sales Manager Michael and Finance Manager Chris Fellows all helped make our new car-buying experience a very pleasurable one. Their showroom and service facility is also very impressive leaving no doubt that they really care about their customers.Thank you Fields VW of Daytona.Jackie and Tony Greaves

Paisley

31 de ago. de 2015

I left very happy with my purchase (used vehicle)! Dean H. Vasile was extremely polite, he made me feel very welcome. He was open to answering all of my questions, he was honest, and he helped me get the best bang for my buck! I'll be sure to refer all of my friends to Fields BMW VW of Daytona! Thanks again!

Arlette

23 de ago. de 2015

drove by .... stopped ..... walked around .... saw my Beetle .... fell in loveFields Volkswagen especially Dean Vasile make it very comfort for me to lease my Beetle.Great service, great team. I will absolutely recommend Fields Volkswagen.

terrence3

17 de ago. de 2015

I just purchases a brand new VW Passat through Fields Volkswagen working with Diane Karel. Not only was Diane extremely helpful and professional but she also was very thorough in going through all the new features of the car and helping with everything from the purchase to the set up, she made sure I was introduced to everyone and was informed on every part of the process. I would definitely purchase another vehicle in the future from Fields VW and would highly recommend Diane to anyone looking for a new VW.

mlc

16 de ago. de 2015

Just bought my second Beetle from Fields VW. Why did I return to this dealership? Several reasons - my first deal with them was a pleasant experience, they had the car I was looking for, and my phone conversations prior to driving from Eustis to Daytona were informative and pleasant. And I read reviews of the dealership (yes, people DO read these) and it seemed that they were enjoying a good reputation. My salesman, Dean Vasile, was over the top in the performance of his job.

anastasias

9 de ago. de 2015

Great service, great team. We were in and out in a few hours. Fun and outgoing staff. Definitely recommend. Free cheeseburgers and hot dogs-that was nice complimentary touch.

skyjuice

9 de ago. de 2015

My first new car buying experience. William Neckles helped me get into a 2015 Passat TSI SE on an attractive lease. He was very accomadting and listened to what I wanted. Overall, great customer service. Friendly atmosphere. Thanks Will, Thanks Field Volkswagen !!!

amberbayliff

26 de jul. de 2015

I recently bought a used Mazda CX-5 SUV from Fields VW in Daytona Beach. I was my first time buying a car and I couldn't have asked for a better experience. I was pleased with the staff and the whole process was quick and easy. The staff answered all our questions promptly and worked with us on the perfect price. The car was detailed and looked brand new, they even filled it with gas which topped off the awesome deal. I would definitely recommend this dealership to others who are looking for an easy and quick car buying experience. Thank you for working with me and for the great buy! Love my new car!

Carolynepagel

20 de jul. de 2015

This was the best experience yet! I am a true Beetle fan! This purchase is my 4th VW Beetle! I've had a green, yellow, black and this time I wanted the Denim Blue Convertible. I live in Winter Park & Mike the Sales Manager and my sales rep Erik Murphy made this happen. I told them what I wanted, and Ta-Da. They delivered 110%! Working together online and on the phone we were able to put together all the paperwork and Erik personally delivered my car to me in Orlando. Quick, easy and during my lunch break! Fantastic to work with! Thanks!

mrbig1225

15 de jul. de 2015

I just bought my VW Touareg from Fields VW in Daytona Beach, Florida. What a great experience.I had the pleasure to work with Dane Karel, who valued my time. I had been shopping aroundfor mid- size SUVs, most looking at Chevrolets, stopped by, 10 minutes with Diane, I was sold!She took me out for a test drive, super on the road, great sound system too. Also, extremely comfy.Very pleased with the price I got, and how fast the transaction took. Do yourself a favor ask for Diane Karel. She is the best.

dontbuyfromfields

7 de jul. de 2015

Please HEED THE FOLLOWING STORY!! BEWARE OF THIS PLACE! HAD a 2011 Jetta TDI. Service department and management is the absolute worst in the industry. Because of this place will never ever buy another VW ever again. I had an issue with my coolant system since 50,000 miles (WITHIN WARRANTY) and have been repeatedly bringing my vehicle in for 20,000 miles in attempts to get it fixed. Water pump replaced 3 times, coolant turns black, had the system flushed twice, turned black again, then had a hose that was "definitely causing the problem" replaced. After having concerns that the root problem had still not been taken care of because I had still had my coolant light come on and had brought the vehicle in, but was told coolant was low due to air bubbles from the previous service and from "evaporation" (Uh...ITS A SEALED SYSTEM!!!). Well the worst has happened. The motor is finally now totaled due to an overheat. This service department claims that they performed the services as warranted, however, how can there be an issue with the vehicle for 20,000 miles consistently. Several times I was so fed up I brought it in without an appointment, was met at the door by the Service manager or one of the maintenance techs, and after showing them the concerns I had with, and continued to have, even after it was "fixed", I was handed a bottle of coolant and told to just "fill it up" once in a while when it got low. Spray patterns around the hood and the excessive leak, as well as the history of issues with the car, were dismissed as normal. This place does the bare minimum to say "they performed the service" and when everything finally falls apart, they blame the customer, in this case me, as having "definitely added an additive into the coolant to make it black, no other way". The Manager of the dealership has refused to work with me on this issue, even though my vehicle and service history clearly demonstrates a consistent issue with the vehicle. Dismissing the history of issues on the vehicle, they now maintain that it was my fault, and have even tried to contact another dealership where I had the problem "fixed" to try to cover themselves. Then claim another dealership corroborates their story, however I have an email from that same dealership stating 3 different reasons for these issues, none of which include any additive. I have been waiting for 3 weeks to get my service records to deal with VW corporate and been promised they would be emailed to me, however I have been hung out to dry. There is no accountability, no responsibility, and absolutely 0 customer service at this dealership. From other comments, I can see I'm not the only one that has had this experience. DO NOT BUY OR SERVICE YOUR CAR HERE!!

cathypayne

15 de jun. de 2015

When I first came to the dealership to get my car it was a good experience. But from the time that I stepped off of that parking lot with my new VW Jetta it has been more than terrible. It took 5 months to get a permanent license tag on my vehicle. At first I got pulled over because my tag was not registered to any vehicle, then I got TWO temporary tags that expired for two weeks each and no one contacted me. I had to contact every person that worked there and they acted as if I was an inconvenience for them. I then had to pick up my permanent tag and license plate they had me go to the BMW dealership to pick it up. When I was on my way I called to let them know I was headed there and the two people that said they were going to help me were "off for the day" so they had to figure it out and get my stuff together which I had to wait for. Also I let them know how displeased and what a terrible experience it was, something that I have never had to deal with and no one had contacted me to apologize. Now because I lease my car from them I can not go to any other dealership. If there were any way for me to never step foot in that dealership again, I wouldn't. Unfortunately that is not possible for my situation. I will also be writing a letter to the head manager and director of the company.

Torrisi

27 de may. de 2015

Just bought my 6th BMW and have to say Field Dealership is EXCELLENT. I found them to be honest with little or no need to negotiate. Everyone was very helpful and courteous. Roger Carpenter is my sales person, Joe Baldi - Car Sales Manager and William Ortiz Finance Director. All top individuals. As for service, my service adviser is and will be Kelly Jordan a very pleasant and easy person to work with. I highly recommend Fields of Daytona.

edfrus3330

14 de may. de 2015

Hard to have a 25 word minimum but I would just like to rate the service department as the worst ever. Never been treated so badly and talked to in such a manner from a service department. They didn't resolve any of my issues and waited for my car to go just out of warranty so they can tell me that they can't do anything even though the issue was brought up well before my warranty was out. Never buy a vw again! Too bad, because I loved that car.

babybullma

10 de may. de 2015

My daughter had researched a particular vehicle that was at Fields ' VW Daytona. When we arrived there we actually made it over to the car and there a few minutes when Sam arrived! So nice not to feel stalked or rushed on! The whole experience was great from the very start!

Erin

28 de abr. de 2015

My husband and I went in on Sunday to look at a beetle we saw online. I had a high mile Mural and still owed 6,000. They gave me 6,500 for my trade and lowered my car payments by $200 less per month. Diane was a pleasure to work with-no pressure and a down to Earth person. Chris had us done with papers in 30 minutes. This was the fastest easiest purchase of a vehicle ever!!! Maybe 1 hour max.

DonX

23 de feb. de 2015

I had been looking to replace my Volvo C30 T5 (2009) after finally deciding I needed more interior room. The Volvo is a coupe with a tiny amount of space in the hatch. After exploring a number of different options, including a trip to Jacksonville, I saw a 2013 VW Tiguan.As I already had a written offer on my car from the J'ville dealer and found the Fields price acceptable, I thought things would go smoothly. No luck. While the client advisor was fine, negotiations quickly hit a snag. Rather than the $11,000 written estimate, Fields offered $9,500. I was ready to leave. The finance manager seemed to deny the honesty of my written estimate. When presented to him, he glanced at it and dismissively asked whether the written estimate was just printed from the Internet. I held my ground and after hours we agreed on a $10,800 trade-in. As I was to pay with a cashier's check and it was already after bank closing hours I assured them I would be back the next day with the check and to sign the paperwork. They said they required a $1,000 deposit. We agreed on a credit card charge to be refunded the next day. The credit card charge was made on 19 Feb.Returning the next day with the check and ready to sign the paperwork I was told that there would only be one key for the car and no front floor mats. While I knew of the latter, the former was a surprise. I then spent ten minutes at the part counter waiting to find the cost of the missing items. No one ever showed up.It is now Monday evening and after checking my credit card account I find that the $1000 charge has NOT been credited. I also checked their web site and see that my "$9,500" car is being sold for over $13,000 (actually $13,761).UPDATE. Today, 24 Feb 2015, I contacted Finance Manager: Fellows, about the $1000 charge. He says he needed my whole credit card number and would process the credit immediately. Evidently they never attempted a credit to my account. I am wary that they will. I have initiated the dispute process with my credit card company. Do not trust this company. If you go there consider bringing a lawyer. Never again.

Tina

19 de ene. de 2015

This is the 2nd Jetta I have purchased, Diane is such a pleasure to deal with. she goes above and beyond to make her customers satisfied. She is unlike any other car salesperson I have ever come across. I would highly recommend anyone needing a new vehicle to come see you. Thank you for your time and your service to me.

sbl08c

12 de ene. de 2015

I have never had such a pleasant experience buying a car. Diane Karel's service was exceptional. After speaking to her on the phone she agreed to show us a vehicle five minutes before they closed. When we arrived at the dealership, she already had it out front and ready for us to drive. She was very knowledgeable and hospitable. Then once we decided we wanted to purchase the vehicle she was amazing at helping us get a great price quickly. She even detailed the car herself! Each person we came into contact with at this dealership was friendly and helpful. I would highly recommend this dealership and Diane to anyone looking to buy a car in Florida.

chrissantore

3 de dic. de 2014

My experience at Fields VW in Daytona has been great both times I visited. My first visit I consulted with Mark Paine, and my most recent visit was Andy. The coffee and cookies were a nice touch! I love my Jetta and am glad there is a shop in the area I can come to and have it serviced.Christine S.

Bita Shahgaldi

17 de nov. de 2014

I had the most amazing car purchase experience ever. I was trying to trade my Mercedes with a either a 3-series BMW or a VW cc that I had found online. Our sales person, Diane Karel, was very helpful and provided us with the information we needed to find what we were looking for. Unlike other sales persons who are very pushy and try to make you buy the car you aren't interested, Diane was very patient and respected our decision. I was impressed when she called me to follow up and see how we liked our new car. She is very knowledgeable, respectful, a good listener, diligent, and understands her customers' needs. It was my pleasure working with her. I will definitely go back to her for my future car purchase and refer my friends. Thank you so much Diane, you are awesome :)

mike_nisa

3 de sep. de 2014

This our first car buying experience, and at first we were intimidated by the whole process, but our experience at Fields Volkswagen of Daytona was far from intimidating, and very pleasant. Largely because our salesperson, Dario Taranto, was exceptional. He was very friendly, knowledgeable, and very honest. We did not at all feel pressured into buying something that we didn't need for our car. He genuinely cared about our needs, and even offered valuable advice that will help us tremendously. We purchased a beautiful 2015 GTI, and we could not be any happier with our purchase. Thanks to Dario, and the Fields Volkswagen of Daytona staff, we had an enjoyable first car buying experience. For anyone out there looking to buy a Volkswagen in the central Florida area, we highly recommend Fields Volkswagen of Daytona!

mlite41

10 de ago. de 2014

I love my new Passat! We had the unfortunate experience of having to trade the first new car we purchased,(because of a factory defect), for a second new car within 3 days. Dario Taranto went above & beyond anything we expected of him. He was with us throughout the whole process. Much gratitude to him. A shout out to Joshua for all his help in locating both cars. We were a little disappointed with the wait time of receiving the new one. There were to many delays even after the dealership had the car. We were also disappointed with the GM with Fields of Daytona. He was right in giving us the new car, but we feel that he didn't communicate with us in a timely manner. Also, the VW reps didn't seem to be in a hurry to get the job done for us. We understand that there are procedures that take time, but the GM should have made it happen quicker. We will still recommend Fields VW to all of our friends & family. Especially Dario. Sincerely, Toni Bell & John Fioretti

FlaglerJohn

22 de jul. de 2014

We just purchased a Beetle convertible. Our sales associate was Diane Karel. She was so helpful, the trade-in value on our traded car was a little low, so we decided to put the purchase off and sell the car on our own and then decide if we wanted to buy the VW at that point in time. Diane had one of the associates pre-sell our car and got us a higher value, called us and we put the transaction together over the phone.Arriving the next morning, Diane took us through the trade in and purchase process. It was a very pleasant experience and I would recommend her to anyone looking for someone that will guide you through an outstanding purchase experience.

kdj383

19 de jul. de 2014

I live in West Palm Beach.I found a VW golf I was interested in on Autotrader.com. at Fields Volkswagen of Daytona.My husband and I drove up to see the car and I really liked it.I have never purchased a car from a dealer before.Everyone at Fields was really nice and helpful.Dario Taranto was my salesperson.and was a pleasure to deal with.He explained everything to me and made it easy for me to buy the car.He is very friendly and knowledgeable.He took his time and explained everything carefully to me,which I appreciated.Joshua Simpson,the internent service manager, was also really nice and helpful.Joe Dixon in the finance department was a pleasure to work with .I would recommend Fields VW to anyone looking to buy a car.I had been looking online for a couple of months and they definitely had the best car ,for the best price.I'm only sorry that they are a 3 hour drive from West Palm because I would definitely be bring my car to them.Thanks again to everyone there!

Willyp876

9 de jul. de 2014

Michael Kennedy was wonderful! So wonderful in fact we may come back to have our timing belt put on in the fall. We live in Ohio and our air conditioning went out on our way to Daytona Beach. Michael was our guardian angel. He was so helpful and we trust him completely. I wish all dealers had such great people working for them.

BrianKBielick

27 de jun. de 2014

I hope this review will assist others in need of service. I had not been to a dealership for service since my 20's (51 now), concerned about the value for my money. Well, my experience with Mike Kennedy at Field's VW has turned me around. My AC wasn't working well. And my stereo Aux input stopped working. First impressions were great. The guy greeting me when I drove in was friendly. I was shown the way to a nice waiting area with drinks, snacks, etc. Wasn't long before Mike introduced himself, realized ownership of the vehicle had changed and updated it with my information. Considering I didn't have an appointment, he came back within a reasonable time and advised I needed a new compressor and could use anther couple services. I chose to have the AC fixed. Mike was really helpful in the billing some of the cost to my repair insurance. In the end, everything is working great, even the stereo! Mike was professional, courteous, friendly, and greeted me when I returned to pick up a roof rack from the Parts Dept (also a good experience with Pat, and matched an online VW discount). I look forward to coming back again.

zero_64

26 de jun. de 2014

I was on vocation from Canada in FL Palm Coast , and my keys got wet while on the beach. I called the dealer ship and Mr Micheal was on the other side. he gave me the number to call to get some one to get my car out of the beach, then when I arrived he informed that they can get new keys, but he said lets try to wait one night, as when they keys get dry they might work again. Next morning, when I got the call It was Micheal again. from his own personal cell phone, and he is like Sir, you car is working and ready for you to pick up.This by far was the highlight of my vocation. Thank you Volkswagen and GOD bless you MR Kennedy.

BKConley

24 de jun. de 2014

I had been considering trading in my gas guzzler for a few months. With the increase in premium gas prices over the last several months I began my search for a Diesel. How could I part with my beautiful sports car with all the pep and vigor that it provided my ego with? How could I become so practical? I mean diesels get between 40 to 45 mpg on the highways and I commute 100+ miles a day, do the math, I figured quickly how I could give myself a raise!!!!! Enter Dario Taranto!! I pulled into Fields Volkswagen Dealership and began searching the lot. I was greeted cheerfully and respectfully by Dario. He began inquiring my needs and what I was searching for in a vehicle. He presented to me both the Diesel Jetta and the Passat. The overall appearance and the feel of the Passat TDI SE was just what I was looking for and more! Dario explained the Turbo Engine that it possessed and how the acceleration that I had feared I would loose was something that would remain. He took time to explain all the features of steering ratio and suspension as well as the transmission and sleek aerodynamic design. The test drive was like none I had ever been given, it was more than a drive, it was an awakening! WOW! Really, a car this great and how many miles to a gallon do I get? Leave it to the Germans, so advanced and dependable, with all the right moves! A fair trade? Are you kidding me? These guys are Great! Dario assessed my Audi and I gave him a number. There was no haggling, no pressure, and the financial manager (Chris Fellows) met me just where I needed to be. They gave me a great price on both my trade and my new Diesel. I'm looking forward to returning to the Service Dept. to keep her in top shape, and continue the great relationship that has been established by Dario Taranto and the entire staff. I've been an owner of BMW, and Audi, and now the more practical advanced system PASSAT TDI SE that will always be "THE SMARTEST AND BEST FINANCIAL MOVE" I've ever made in my 40 years of buying cars, Thanks to DARIO! Sincerely,Betty Conley

Ssaglibene

21 de jun. de 2014

I purchased my Jetta several months ago from Fields Volkswagen Daytona. From the moment I walked in I was greeted with friendly service from the staff members.Dario Taranto was wonderful with helping me test drive a Jetta and explained everything about the car.He provided exceptional customer service and I never felt pressured to buy. After I decided to purchase the car Dario contacted me the next day to ensure I was fully satisfied with my new car. I love my Volkswagen and its an awesome car. I highly recommend anyone interested in a Volkswagen to consider Fields!

Kirkwhite

21 de jun. de 2014

We were greeted by a very enthusiastic and energetic Sales Associate, Dario Taranto. He was extremely knowledgeable and answered all of our questions, taking us on demo rides in the Jetta TDI and the Passat Sedan. He made sure we experienced all the options of the vehicles on the demo and treated us respectfully and with humor on a very busy day (Memorial Day Weekend). He discussed various options in leasing and purchasing which was extremely helpful in our decision. Dario has contacted us several times since to be sure that all is well. All other personnel that we met were also polite, knowledgeable and helpful. We definitely recommend Dario for his excellent sales help, and we respect the Fields VW way of doing business....and we love our TDI which we have driven from Florida to Maine this month.

MJSmjs456

18 de jun. de 2014

Dario Taranto is an exceptional salesman. He made the purchase of a new vehicle a VERY pleasant experience. His test drive was unique; his test drive demonstrated all the features of the vehicle: acceleration, stopping distance, turning radius, electronics, etc. His initial greeting was warm, welcoming, and personal, which was completely opposite of the other dealers where the salesman were just waiting to jump at the 'next customer.' Dario answered every question asked, provided an extensive introduction to all the systems in the car, and provided excellent information on breaking in the car for the first 1,000 miles. Dario's assistance is above and beyond! He truly cares about his customers and their vehicles -- even after the sale.

DElliott1

12 de jun. de 2014

We are very pleased with our 2014 TDI Passant. Dario really sold me on this car and so far , I love it. I was leery about diesels, but after the test drive with Dario, I knew that this was not my father's diesels. The entire car buying experience was made better with the attention to detail from Dario Taranto.

CHETCONTE

29 de may. de 2014

DARIO DID AN EXCELLENT JOB OF EXPLAINING THE VW TIGUAN TO US. HE WAS VERY FRIENDLY, BUT MOST IMPORTANTLY HE WAS VERY KNOWLEDEABLE ABOUT ALL THE VW MODELS. HE WAS PATIENT THROUGHOUT THE PROCESS, NOT PUSHY BUT VERY DILLIGENT IN FOLLOWING UP, KEEPING UP WITH OUR MIND CHANGES AND HELPFUL THROUGHTOUT.MORE CAR SALES PEOPLE SHOULD BE LIKE THIS SALESMAN.CHET AND ANNE CONTE

kajo1s

29 de may. de 2014

Two days ago I decided to buy/lease a new Jetta. When I arrived at Fields I meet Dario Taranto and through him I learned what is the ultimate of great customer service. In the past I thought through experience that almost all car sales people are just the worst of people some one could meet. Maybe I was lucky that this was my 40 experience to buy a car. Dario was extremely helpful and had a great patience to help us to find the car my wife wanted. He was very patient and very knowledgeable. He made sure that we would get the deal we wanted. He is professional who will and went the extra miles. I would recommend Dario to any future buyer. He also spent after the purchase plenty of time to explain to my wife the car. The next day we had questions and he was immediately available to help. If the rating would be one to teen I would rate give a 15. Field VW is lucky to have him as a sales men.Kajo Schmidt

MariaMillsBenat

20 de may. de 2014

We have wanted to get a VW Passat since I can remember.. We walked into the Fields dealership to test drive a couple of cars for a charity benefit. (I LOVE when companies give back to their community!!) We were greeted by Dario. Dario took us on a test drive in a Passat and we didn't look back. First, his test drives are the best!! Its not just a little drive down the street and drive back, it truly gives you a feel for the car. Dario made it fun, and exciting. He dealt with us from start to finish and even came in to meet us on his day off not once but twice through our process! If you need a VW, Dario is your guy! Funny, kind, and even comes with a cute little accent!! Thanks Fields, and THANK YOU Dario!

ddaugherty3

13 de may. de 2014

I wanted to let everyone know that I had a good experience at Fields VW of Daytona Beach. All of the sales associates were very helpful. The sales manager Scott was more than fair on all accounts. I got a great price for the vehicle. The process was quick as well. I drove down from Orange Park. You should too, it's worth it.

clnilsen

7 de may. de 2014

Transaction was smooth and straight forward. Diane (My Salesman) handled the sale in record time, team stayed late to ensure that I could get my new car on the same day I made a decision. Handled my requests in a timely manner. Very friendly, a really great team all around!

vwpasset

5 de may. de 2014

Have purchased many vechiles and have never ran across a sales person so versed in his inventory and during test drive and even after NO pressure followed up with a phone thanking me for visiting, I highly recommend Dario and will purchase again

lonesoldier

3 de may. de 2014

I had the most exhilarating experience at Fields Volkswagen. I came into Fields about a week ago to look at another car, but it was already sold. I was kind of disappointed, but Dario showed me another car, 2011 VW CC certified car. He was also nice to offer to find the actual car I was looking for, but I declined. The CC was very nice but after the test drive, I decided to look around some more. Dario said, that I would be back for the CC. He did not hound me day after day like normal dealerships trying to get your business. We mostly communicated by email. After searching around Orlando area, I decided that this was the best deal overall. I called back Dario to set up a time to come and get my car on Saturday. I was greeted by him and Joshua, whom I met from the first time around in the dealership. They said they would take care of me, and that they did. I was very pleased with the service and overall professionalism. They were very upfront and honest about all their assessments and suggestions, which so far has turned out to be on the money. After settling on a fair price for the vehicle, I had the priviledge to meet Chris the finance manager. He found me a better deal, than my capital one pre approved deal. It was 40 dollars cheaper per month and a lower interest rate. Thanks a million Chris, and after talking with him I found out he used to work at Outback Steakhouse like me, in our past careers. It was an overall great experience and I would recommend them to other co workers, even though it's 60 miles away, it's worth the drive.

alicefogle

1 de may. de 2014

Dario Taranto is my kind of car salesman--not pushy, very knowledgeable, patient, and able to help me figure out the best car for me. He focused on my needs and preferences to guide me toward the perfect car and his upbeat personality and sense of humor made the whole experience very enjoyable. Sales manager Scott Williams was also wonderful to deal with--clear, straightforward and professional. I highly recommend Fields VW in Daytona.

PaulAnnarummo

25 de abr. de 2014

Late in January of 2014, I decided to trade me 2011 VW Jetta for a newer vehicle. Mr. Dario Taranto, one of the salesman at Fields VW, assisted me with evaluation of all models, and allowed ample time for my questions and test drives. When the decision on Model and type was made, there was not a car on the lot, at that time, that met my specifications. Mr. Taranto did much research among other dealers and finally learned that a car that would meet my specifications did exist in the Orlando area. He drove to Orlando, brought the car (2014 VW CC) to Daytona and asked for me to test drive the vehicle. Once satisfied that this was the car for me, Mr. Taranto worked with me on cost, extras, and a complete overview of the vehicle. I am very satisfied with the new 2014 CC.I would recommend Fields VW to anyone, especially if Dario were to be their salesman!

Kaitrudolph

22 de abr. de 2014

Great cars and great customer service! Dario really made purchasing my first car a good experience!! Go buy a car from Dario! He's the best!

Bellflower

17 de abr. de 2014

I had the pleasure of dealing with Dario when looking at a used vehicle for my daughter's first car. I ended up buying something she liked at a fair price.I appreciate the professional and courteous way we were treated and there was no hard sell pressure like at so many other dealerships.Not only was Dario wonderful but everyone I dealt with were a refreshing change from what I have been used to.I highly recommend Field's to do business with and will be a return customer in the future.

richott1

16 de abr. de 2014

My son brought his 2012 VW GTI in for service on 04/15/14 complaining of a noisy water pump. He was greeted and taken care of by Service Advisor Mark Paine.The problem was diagnosed and the problem was fixed and his vehicle returned on 04/16/14.My son advised that the shop was very clean and he was able to watch the mechanics work.When he got his car back, the vehicle was washed as well.My son purchased this Volkswagen as his first car and in fact this is the first Volkswagen our family has ever owned.I am very impressed with the product that VW has made and even further impressed with the level and quality of service that he received at Fields Volkswagen in Daytona Beach.Please feel free to make this comment public as well as notifying Mark Paine and the mechanic who serviced his Volkswagen.

BobandJoy

14 de abr. de 2014

This is our first VW. We are loving it so far. Still reading the manual. Everyone we know has commented on how beautiful the car is. The car sales woman Diane Karel was stopping by on her day off for some reason, we had talked to her a few weeks earlier, so naturally we wanted buy from her she took plenty of time with us, gave up her day off, we really appreciated that.

Annietonky

23 de ene. de 2014

I was very impressed how my husband & I were treated. Diane made me feel very comfortable since she was told by my husband how I am when buying a car. Diane was confident and knowledgeable with information she gave us and made a point of asking if there were any questions. We were in the dealership twice before, however it was because of Diane the one that made us want to buy. Diane is a fantastic salesperson and I would definitely recommend her to a friend that may be in need of a vehicle. Feeling comfortable & not feeling pressured is very important to us. Annette Bismarck - Daytona Beach

HT7812

12 de ene. de 2014

Diane, was extremely helpful in assisting me in selecting a car that Is really sharp and luxuries, the CC Lux. Although a pre-owned vehicle, it looks like new and has all the latest technology. The color was exactly what I wanted. Thank you Diane for your help, and knowledge of the car and offer to be of assistance if I have further questions. I will definitely recommend others who are in search of a vehicle to the Volkswagen Dealership.

edkonik

1 de dic. de 2013

Best sales experience ever in 40 years of buying cars. Dario especially honest, educational, professional, as were all others. A pleasant and fun experience in all respects. No pressure or unseemly haggling. End result was buying a VW Jetta sportswagon, which is great car to drive.

RobertThra

25 de nov. de 2013

Nader Shahen is the person you want to go see at Fields VW. He did everything he could to assist me and get me the car I'm looking for,for the price I'm looking for.

Debbiemi

25 de nov. de 2013

Our experience at Fields VW was Excellent. Nader Shahen our salesman was great. The entire staff was friendly and professional. They exceeded our expectations and did what it took to earn our business. We will definitely refer this dealership to anyone looking to purchase a new or pre owned vehicle. Our experience was a 10 out of 10. we have been to several dealerships and out of the ones we went toFields VW gave us top dollar for our trade and made the deal happen with no money down. Thank you Nader.

blueeyesinny

17 de nov. de 2013

My experience with Dario at Fields was excellent, I would highly recommend Dario and this dealership to everyone to make a purchase. Also, the whole building, including restrooms, waiting room and lobby are extremely clean, and also they offer a wide selection of drinks and donuts and cookies for their customers. I am very satisfied with my whole experience at Fields and with Dario and absolutely love my new Beetle.

LDBurns22

16 de nov. de 2013

Fields of Daytona had what we wanted at a great price. Dario Taranto is an outstanding salesman, and everyone treated us with friendly, knowledgeable customer service. We will recommend this dealership!

yostdiana667

11 de nov. de 2013

Our car buying experience was very fast an easy, Thank you Nader for the knowledge you had that helped us so much in making our decision.

dtracyfla

3 de nov. de 2013

Dealership is clean, people are friendly and , not overwhelming . Nader was helpful steering us to the right vehicle for our needs. We bought 2 VW in the past year from him , and have recommended him to many of our friends.Love the free car washes and friendly service every time we walk in. Fields is stepping up the car dealership experience. I''ve been to others and they don't hold a candle to Fields Daytona. Daytona Auto Mall , Daytona Beach , FL. Go see Nader, he'll help you find the VW for you.Love the diesel mileage I'm getting out of my Jetta TDI. Averaging 46-50 mpg on the hwy. I drive 1000 miles a week in my business, so mileage is important to me.Don Tracy

Jaiqureshi

6 de jul. de 2013

Nader sheen was a pleasure to work with he cared about are needs more then his sale and guided us honestly should have more sales people like him. Bought a car and sending my son to buy one this week. Thank you Nader and fields VW

Sblythe

25 de jun. de 2013

Golf wagon came with bike and bike rack and general mgr gave a price break by taking away the bike and rack...killed the sale by couple hundred bucks...that's why dealership only sold 2 cars this month

Nouraben11

1 de may. de 2013

I loved the service that I received when I purchased my vehicle. Nader Shahen made my car buying experience so wonderful and easy. Being 23, my credit was still kind of young but Nader was patient when it came to getting a loan approved for me and motivated to find one and close the deal. I didn't think buying a car could be this easy, but with Mr. Shahen proved to me that it was. Again thank you and the next vehicle I purchase will Definitely be with him at Daytona VW!Noura Benrahou

442man

1 de may. de 2013

While on a visit to Florida the AC in my car stopped working. I located Fields VW as the closest dealership. I was able to bring in the car late in the afternoon and left it overnight. Two hours after I dropped the car off Ryan Landry contacted me and described the issue and said the car would be repaired first thing in the morning. By 10 AM Ryan informed me the car was ready, cleaned and waiting out front for me. The repairs were done right first time, Ryan went over all the details with me and the car was unbelievably clean. I wish this dealership was in my home town. Had a nice cool ride home. Highly recommend this team.

Beetle2013

30 de abr. de 2013

Fernando Smith was very helpful with my sale.Only took me 1 year to the month to decide on what car suited my personality. He was very patient. Service Advisor, Ryan Laundry, very caring and had the minor issues fixed to perfection and made sure that I left a happy and satisfied customer. I did. I LOVE my Beetle but also drove a Jetta and that was really really nice also......if you want a little bit bigger car. The dealership is pleasant to go to. Everyone has been so pleasant and attentive. I glad I made the choice I did.

Viet_Vet

24 de abr. de 2013

What a great place to buy a car! From the time I called on the phone until the time we drove the car off the lot, their actions exceeded our expectations. The negotiations were straightforward and hassle free. We told them what we wanted, and they went even further, giving us a payment that was even less than what we asked for.Dale, the Sales Manager was a pleasure to deal with, giving us more for our trade than we asked. Kenny, the financial manger was a great guy as well. He explained everything in a clear and concise manner that my 88 year old mother clearly understood, taking the time to answer any questions she had..... and everyone stayed late after closing to help us.Chelsea, our salesperson, was a pleasure to deal with. She showed great patience with my mother, and explained everything in a manner that was easy to comprehend.Everyone at the dealership, from the General Manager down, was extremely polite and went out of their way to help us feel comfortable.I highly recommend Fields VW to anyone interested in buying a car at a fair price. It was a pleasurable experience.

Akshaver

13 de abr. de 2013

What should have been the easiest Internet sale ever, turned into the worst experience I have ever had buying a car. After agreeing on a sale price, I tried to wire the money from my bank and the salesman (Fernando) sabotaged both the wire transfer and the draft while trying to pressure me into financing through them. This was after I had to wait for him to get back from his day off. Finally, When I travelled 4 hours to pick up the car, none of the paperwork was correct and I just had to walk away. I can't believe they didn't even try to work out the deal and make this right. From the phone operator to the Sales Manager, Chris Fellows, they are all worthless. Call them before you go just to get a tiny taste of what you are about to expierience.

CityWok2453

19 de oct. de 2011

After buying my first VW from Fields over a year ago, I decided it was time for a change. Although my original salesman was no longer with the department, I had high hopes that his replacement would be able to fix me up with the right new car. Inventory was rather poor, but they did have one of what I was looking for. Everyone was friendly and always have been, yet they seem to have an issue keeping customers in the sales department. All other VW dealers that I have gone to were willing to bend over backwards to get the right price so that I would buy. The best offer from the sales department was a mere $300 off of the MSRP on a $27,000 car. When I asked for it to be reviewed again, Roshanda (the new sales lady) simply said "that's as good as it gets". Needless to say, I walked out and will not be walking back in. The deal was the same with Fields Mini in Orlando. It seems that the owner of these establishments is concerned not with customer retention, but with making the quick buck off of a new sale. Sorry, there are better options down the road.