JESSICAPARRA05

15 de nov. de 2016

Bobby took time to explain in detail what was going on with my vehicle and provided the best customer service by answering all my questions.

IMMACONC

14 de nov. de 2016

Awesome costumer service, everyone was really professional and courteous, couldn't have asked for a better car buying experience, But especially in the price, they accommodated to my needs

ERICKRODRIGUEZ5769

14 de nov. de 2016

Horrible experience once again. They recommended that my new car needed synthetic. I was later told by my dad that that was not true, and now my car will always require synthetic. The time I wait for my car to be done always exceed the time I am told. Makes it very difficult to work and go about your day. I was told we would get 3 full services when purchasing the car, but it turns out it was only oil changes.

ANINAY_18

13 de nov. de 2016

Anthony from service, Alyssa the receptionist, and Frank from management were all very helpful and took care of everything i needed for my 09 murano.

NENNY_123

13 de nov. de 2016

Paul was really friendly and helpful. I got an oil change done and they offered to was my car. That is a plus. Thank you for your great service!

KRYSTLECLARE06

12 de nov. de 2016

Whenever I am there I am greeted nicely and taken care of with Great customer service. Every time I go for service I am always taken care of with the staff.

CLAIJA

10 de nov. de 2016

Made me comfortable from the beginning to the end. Made sure I was getting a car I wanted in the right clolor, style and accessories. Took me to see several choices, and point out special features or differences I missed.

GENESSIS79

10 de nov. de 2016

Indemnified the problem as soon as I got their, was fix that same day, bobby was very helpful and was able to answer my question

TAMARAEMCCLELLAN

6 de nov. de 2016

Before coming and during the service I was provided by Bobby Hernandez, He went above and beyond to make sure the problems I encounter with my vehicle was handled in a timely and professional manner.

NAZARENE818

2 de nov. de 2016

I've written my review previously. Did you lose it, like you lost my future business?My daughter Tori had a problem with her battery on her 2014 sentra we purchased there 3-4 months prior. She was told the machine that tests the battery was charging up? Really? Her wait was 2-3 hours.She was told that because we purchased the car with over 30K miles she was outta luck?She was never given an alternative, just told if your car had less than 30K she could have possibly gotten a replacement battery. So with no guidance she went to Auto Zone and purchased a battery and Auto Zone removed the old battery and installed the new battery. Just for the price of a battery. Now your reponse to my previous review was a call from a representative of Fontana Nissan who offered to talk to the manager (who was not there) and see if the Manager could discount a battery for me.Now how rediculous is that. My daughter is a Mt Sac college student and has class every weekday. She didn't have any time to waste.at the original service for her battery wouldn't it have been nice if the service rep would have reassured my daughter that they could have replaced her battery and guaranteed her that she would have not pay more than what she would pay at say....Auto Zone????No compassion No confidence No good attitude is a recipe for No Future Business from this family and everyone we can influence who is in the market for a Nissan or any car to avoid Fontana Nissan. Robert Tubbs

LENTHALL

1 de nov. de 2016

Been going to Fontana Nissan for 5 years.Their service is outstanding and they go out of their way to make sure you are happy.

Richardgarcia92

30 de oct. de 2016

I drive all the time my car gets a oil change every 5000 miles I paid for synthetic oil and yesterday when I took my car to my regular mechanic he said conventional oil was put in even tho I was charged for synthetic the one place where people can feel safe is where they rip u off..bad service I want my money back

LETYFRANCO13

29 de oct. de 2016

Thank you for your assistance it means alot I had a great experience and I am just hoping my daughter likes her car. Thanks to Nissan

Aa

28 de oct. de 2016

Excellent experience with all the staff specially with Salem Massoud ( Sam ) it was very easy to deal with and very friendly ... we were in and out in less than two hours .... great experience I will recommend friends and family to Sam and Fontana Nissan ... thank you Sam and thank you Fontana Nissan ...

EVELYNMIRANDA44

27 de oct. de 2016

They were so nice and friendly employees the best I seen in years . They helped me with a deal in a car and they helped me find a nice truck thank you

Vero

27 de oct. de 2016

MY sales consultant Salem Massoud provided us with an outstanding experience ... we Will be recommending a lot of friends and family members .... thank you Salem and Leon for The good service...

FRANKSTEVEVILLALOBOS

26 de oct. de 2016

Customer service was excellent and very prompt. Would refer friends and family to the dealership. I would purchase my next vehicle at Fontana Nissan solely on the service I received from my visits to the Dealership.

TERRIBROOKS

25 de oct. de 2016

I made an appt. to have my first oil change. When I dropped my car off at 9 am I was told that there was a recall on my car. So I authorized them to fix that as well as change my oil. I also showed them some foam on my dashboard that needed to be repaired as well. I told them that I would be back around 5 pm to pick it up. I got a call a little before 5 pm asking if I could leave my car overnight because they weren't able to make the repairs. I felt that 8 hours should have been sufficient to make all of the necessary repairs and if it wasn't then I should have been told before I left the car. Not the best first impression!

ATALANCON

25 de oct. de 2016

Everyone was fun, friendly and professional. I couldn't of asked for a better experience than what Fontana Nissan provided to me. Thank you guys

CWill35

22 de oct. de 2016

We came into Fontana Nissan upside down in a car that my husband no longer wanted. Dylan Hannah was our sales consultant- He was patient, considerate and entertained every question my husband had about the 2016 Murano. He was able to find a specific car in the inventory with all of my husband's desired features and in a great burnt red color. He allowed us to take our time during the test drive and ensures we understood the fantastic features. We even got some snacks (popcorn, ice cream and corn nuts) while we worked together! So thankful that Dylan took the time to make sure we were happy with our vehicle purchase!! Leon Danayan was our Sales Manager that helped us work a great deal for the car we wanted. He went above and beyond to get us a deal we could live with. Frank Bachman oversaw our purchase and ensured we were treated right.

IVETTEGPADILLA73

21 de oct. de 2016

Bobby hernandez was very helpful he does an excellent job. He explained everysingle thing correctly. I would definetly come back to nissan fro my car service.

MELGHAWKINS

19 de oct. de 2016

Sean is always so helpful and always makes sure my vehicles are thoroughly inspected and taken care of no matter what the visit is for. Very friendly and professional guy!

VALERIEWATSON55

8 de oct. de 2016

I am a new customer since March 2016 and had two bad experiences. The first was in obtaining a loaner/renter car which I overlooked as a miscommunication. In August 2016, I went to have two recall notices corrected: one an smog problem, the other had to do with the airbag. I had a 9:00 am appointment but due to traffic, I called Sean and reported I would be late, he said it would be alright to come in but now I would have to wait. Upon my arrival and after checking in, I was quoted one to one-and-a-half hours. I waited more than 5 hours in Fontana Nissan's guest waiting room eating popcorn and drinking coffee. After assessing the going-ons of the day, I concluded that someone must have dropped the ball I was forgotten in the waiting room.

DOMINGUEZBLANCA26

7 de oct. de 2016

Mikhail made me in wife feel like we've known him for years. Made me and my wife feel at home . He offered us drinks and ice cream. They were very helpful in getting close to the payment we wanted. Thank you Fontana Nissan.

devin b.

6 de oct. de 2016

Professional. Courteous. Respectful of my time I recommend this dealer to anyone looking for fast and fair service. I would send my own family there.

ARACELIWICO

5 de oct. de 2016

Alonso Cerillos is very professional, great personality and made the whole car buying experience very easy and pleasant. He was extremely knowledgeable about the Nissan Sentra and offered an abundance of information. We will definitely refer all our friends and family to Alonso. Let's not forget Jermaine Brooks, he was amazing also. Thank you to the whole staff.

SAMIVE.68

4 de oct. de 2016

Very professional exceeded all my expectations they offer me a lot of options in cars on the car I bought I bought for my wife and she's very happy . thank you Syed Haider and Queanna Feather .

OVAN33

3 de oct. de 2016

I had such a bad experience at another car dealer but Javier at Fontana Nissan reassured me that they would take good care of me. They provided such excellent service and made me feel like a family member and not a number. Thank you for giving me the confidence that not all car dealers are just there to take your money!!

JRALVAREZ78

2 de oct. de 2016

The salesman was great. Really knowledgable with the Nissan product. However the closer on the sale really lets you know where you stand credit wise. By that I mean if you don't have good credit he will tell you that you have to take that deal because they already ran it through the banks and all of the banks but the one said NO so you have to take this deal. And the when you get home you realize they charged you 30K for a base model Altima and your left thinking how they really stuck it to you.

LUWANNA224K

2 de oct. de 2016

I always dread buying a car but at Fontana Nissan, it was an enjoyable experience! Customer for life and will request the same sales team.

KTRUFF46

2 de oct. de 2016

I am a believer in Fontana Nissan. I have been dealing with Fontana Nissan for over 5 years and between myself and other family members, we have purchased 6 vehicles from them. I had been given the runaround by other dealers in the Inland Empire and flat out told we can't deal with you. When I come to Fontana Nissan, they are very helpful, have a very knowledgable staff, and an atmosphere that is very friendly. Our most recent salesman, Matt Richardson, went above and beyond what most salesmen would do to help me find a car that was in my price range and not just the "deal of the day"! Even the managers and the "closer" made me feel like they truely wanted to help me out and not make me feek like just another number.From the general manager, to the sales team, to the service department, Fontana Nissan is a top notch dealership that will always have my business while I live in the Inland Empire,

MAYRA051920

28 de sep. de 2016

Me encanto su servicio y q te ayudan a q te puedas traer el carro q t gusta, precios razonables excente locacion, y mucho q ofrecer

radames

26 de sep. de 2016

Was the most great and fast new car buy for me, all employees gave me an excellent service professional and ethic. Congratulations fontana Nissan are a great team

ELMO.ARANA61

25 de sep. de 2016

Great experience over all. Thanks Herman for the great speedy service. I will recommend my family and friends to this dealership for service or sales.

ECO93

19 de sep. de 2016

Got a rebate on my 2016 Nissan Altima SR...Love the car!Love the color.They help me roll over my previous loan to a new loan...Good deal!!!

HIDESERTSAT

18 de sep. de 2016

Nice people ,pretty good deals, clean area. Salesman James helped us quite a bit to see our options. Took our time to see what was our best deal

John P.

18 de sep. de 2016

Jennifer Aguilar is an amazing person to deal with. Even though she is a very young woman--her knowledge, passion, and experience with Nissan's sports cars was very enlightening! If you're in the market for a 370Z or a GT-R, I highly recommend asking for Jennifer!

GIO1

16 de sep. de 2016

i completely disliked my service experience, especially as i purchased my vehicle there. My experience was based on "up selling". Very disappointed by Service Department.

Deansapp

14 de sep. de 2016

I waited 3 hrs for an oil change,if the service tech would have told me when I checked in I would not have stayed for the service.I was in the service drive at 7:40 am.i will never go back to this dealer or recommend Fontana Nissan to any of my associates.TERRIBLE SERVICE

HARPO_X13

13 de sep. de 2016

Service was professional and prompt. Will recommend to friends . Could have offered more in the snacks in the customer waiting area.Will bring my Rogue for service in the future.

SANDELLO

13 de sep. de 2016

Paul and Anthony are always attentive to ensuring all is complete when servicing our vehicles. The wait time is minimal and they always keep us abreast of any potential areas of concern. I never take my vehicles anywhere else.

amelia123

11 de sep. de 2016

I ordered a part and was told that it would be there in two days. I went back and they told me that they didn't have it and that it was never ordered. I don't live close by so I am not able to drive back and forth everyday there so it was such an inconvenience to go and not even get anything done. Even worse was that I called on the day that it was suppose to be there and they said that it was there.

BRYANCASELLA25

7 de sep. de 2016

Chris and Herman are always great. They take me in quickly and get the job done in a timely manner. Always a pleasure to go to Fontana Nissan.

WENDYETHIER

30 de ago. de 2016

In 2013 I purchased my original lease from Fontana Nissan. That experience was great except for the 6 hours I spent in the dealership haggling over the price. Since then I've brought my car there for all its service requirements and have had great experiences. I decided to purchase my lease and that's when the trouble started. The finance team made a "mistake" on my paperwork to the tune of almost $1,000 (not in my favor of course). After 3 trips back and forth from my credit union to the dealer that over charge was finally straightened out. Last Monday I called service to make an appointment for Friday at 9am to perform the 45,000 mile service. The car also has been idling a little rough, almost to the point of stalling, so I asked them to check that out as well. I got a shuttle ride home and heard nothing until 10 minutes before they were closing to tell me they hadn't had a chance to look at my car yet. The car was kept overnight and again and got a call at about 2pm that they were finally looking at my car and performing the maintenance. Mind you, I had an APPOINTMENT for the day before. After hearing nothing I called an hour before they were closing to tell them I was coming to get my car. When I got there I asked my advisor why my car was not looked at Friday when I had an appointment. I was told the appointment was only for checking the car in. What's the point of that? It's not like I would have been moved to the front of the line when I drove up at my appointment time. And why wasn't I told in advance that there was even the potential that they would have my car overnight? I would rather they be honest up front and at least communicate so I would at least know what to expect. And of course there was no discount or kick back even after all my complaining. It would have been nice to at least get an apology for my inconvenience but I got nothing except a $400 bill for the substandard services provided.

CORINNE

27 de ago. de 2016

Fontana Nissan is the nearest dealership from my house. I did not know what to expect. The service I received from everybody was beyond the ordinary. Mikhail was attentive to what I wanted and was never pushy on the sale of any vehicle. Overall, it was the most positive experience I had ever encountered. I salute to all the staff that helped me with the sale of my Nissan Rogue!!!

NORMAFLORES13

22 de ago. de 2016

Nice friendship I like the service is exelent help to buy tha new car and feel is a family thanks for everything for you help

MICHELLE_DEALBA

21 de ago. de 2016

Just wanted to say I had a great experience with Bobby Hernandez he was very helpful and took care of the maintenance on my vehicle. Thank you

EASTLA65

19 de ago. de 2016

There are good people there good help great work and that's all i have to say ok dont know what else to put man

JASONLANE760

18 de ago. de 2016

Real nice dealership real good employees I will definitely recommend and I will be going back to buy another car from you guys see you soon Guillermo loera

IGCLYA1

17 de ago. de 2016

The sales agent was friendly, professional and helpful. He knows his trait and he acted professionally all the time. We had quite a few questions for him and he answered all of them to our satisfaction.

JRJEBUS

17 de ago. de 2016

They do a fast and great job here. No complaints whatsoever. Herman was very helpful and friendly. I will recommend other to come here. Thanks Fontana Nissan.

GRIFFITHFABIAN93

17 de ago. de 2016

When i first came here I wasn't sure about what i wanted, but they helped me find the car that was right for me. The best part of the whole experience was that they were able to give me the price I was looking for.

JYALON26

17 de ago. de 2016

Good customer service. Knew what I wanted and what ibwas willing to pau and they made it easy and gave me exactly what I was looking for

JAUREGUIBRIANA

16 de ago. de 2016

I had a very great experience at Fontana Nissan. My salesman was very understanding and helpful. I would definitely reccomend this place cause of the great customer service I received from both Leo and Jermaine

DSWEET05

14 de ago. de 2016

I took my car in one day after work for an oil change Herman got me right in and did try to over sale me things at I didn't need he was straight up like always

SGVLADODGERS

13 de ago. de 2016

Over All good just a lil mad that some how my back light was broken when I emailed them took 2 weeks later for them to get a hold of I ask about my light and they said they will pay half but don't know u I have to pay for half if I did not do it. I guess I am going to get some aterney help on this

FILMADURAN

10 de ago. de 2016

JOHNNY helped me with rims and tires that I need, he took the time to call my insurance to replaceThem. Thank you!!!!!Johnny helped me with rims and tires, he took the time to communicate with the insurance Co.He return all my calls too!!

SUSIESANCHEZ66

10 de ago. de 2016

Service department should keep a better communication with customer, customer shouldn't have to be calling over and over to get an update on their vehicle

Mpelaez711

8 de ago. de 2016

They kept calling me to go back to them to buy a car, that they had a good deal for me and they were going to help. So I went back just to waste my time and hear the same thing... They could not help me... I will not recommend this dealer to anybody.

JNHENRY0119

7 de ago. de 2016

I have purchased two of my nissans from Fontana Nissan and have had all of my service for both of them done there. I have questioned things that have been told to me in the past but this time I caught them in an out right lie. When I called them on it, they lied again and again to try to cover themselves. No one had the decency to admit the truth. They tried to tell me I needed all new brakes when they had just replaced them only 10,000 miles before. So they either lied to me before and never replaced them or they were lying to me now and trying to get me to buy service I didn't need. When I brought this up the manager said he would call me back. Then he tried to say that it was only the rear brakes that needed to be replaced. When I again told them about the recency of the last change he said he would call me back again. The third call they tried to blame it on a new technician that didn't know how to use the tool. So, a couple of things: 1. Why do you have such unknowledgable, unskilled techs that cannot do the most easy of mechanical services 2. Why didn't the manager check the first time after realizing the error of the tech? There's only two answers, you have a terrible service department with techs that cannot do basic things so should not be trusted touching your car and/or you are liars which again no one should trust touching their car. Either way, I will never do business with Fontana Nissan again. They are untrustworthy and unprofessional.

Cbass

7 de ago. de 2016

While on the market for a new Car I visited the Fontana Nissan webpage among others around the area,I found a few cars that I was interested in and I sent the correspondent inquiries.I received several good deals from different dealers but it was Julie Escalera from Fontana Nissan the one that personally called me on the phone I mentioned to her about a great deal that I got from another dealer and she told me that she could match those numbers and make me better offer on the car that I was interested!At that point she convinced me to make an appointment and go for a test drive.About an hour later we got to the Dealer,we got greeted and I toll the very attentive receptionist we were looking for Julie,which came down right away and All smiles introduced us to sales person,Eric who took care of us in a very friendly and professional way answering all the questions and concerns we had.! It was a very sunny,hot day so he brought the car for us to test drive right to the dealer's front door.The financial adviser came to us and we discussed the price and terms in a very favorable way for us and we got the best deal from them.!yay..! We singed all paperwork and some time later we drove back home with our new car.! A day later Julie contacted me again to make sure everything was good with our purchase and to give me details on how to get a $50 visa gift car just because we test drove a car.! Wow..!If you are on the market for a new or a used car,I totally recommend to try Fontana Nissan first know you are going to get the best prices around the IE!

CONSULTBJLEE

6 de ago. de 2016

Thanks for the awesome job you did on my wife's car on her last visit. Campaigns were done, on time with no issues. Thanks for the nice car wash too!

JLEJOSEPH

5 de ago. de 2016

Fontana Nissan made buying a car a very pleasant experience. My car Sales Person Mikhail Vasilevsky. was outstanding with is customer service. Fantastic Service. Thanks!!

DIANA.DELOSSANTOS33

5 de ago. de 2016

Francisco was a great helper and I'm thankful for him I found a great car for me and a good deal. Your guys always friendly. You guys are best deal

SLOPEZ10

5 de ago. de 2016

I always take my car to get service by Nissan, because I trust the work and parts your Dealer uses, I wouldn't take it anywhere else! This time around I was very satisfied with the cleaning of my auto, before the detail work that they scheduled to perform a few days later, thanks to Paul for coming through with his promise. This time around they vacuumed the car, and they even "armor all" all tires, that was nice! David Pisani was surprise it was done, I told him, that made a big difference and showed that the dealer cared of its customers, I told him a spray boodle of armor all cost $3.00, five sprays on each tire max, its running .20 cents per car, but the impact that that makes including a good vacuum goes a very long way! Thank you again for the good job and showing appreciation for the customers that bought a new car and trust your dealership for workmanship, and most probably will continue buying from your dealership!

MONICA918V

5 de ago. de 2016

I wanted to commend your staff for their excellent service. Mikhail went above my expectations, I have been at others dealers and felt the pressure to make a decision immediately. Mikhail was very patient and showed me all the different options. Once i made my decision he did a thorough walkthru of the vehicle and showed me all the features and how they functioned. In finance Paulina also explained everything we were signing and if there was a question she gladly answered it. not only is your staff knowledgeable but they have excellent people skills. I would recommend this dealer to family and friends.

GENESSIS79

4 de ago. de 2016

Very Professional staff, Excellent work very friendly people, very helpful and finish the work in a good time didn't take too long,thank u

SANDELLO

2 de ago. de 2016

Very professional , polite not over-the-top helpful but concerned on meeting your needs . Great sales staff , service staff and part staff . Honest dealership not pushy great selection very knowledgeable sales staff !

JR92881

2 de ago. de 2016

I just wanted to thank everyone at Fontana Nissan for assisting us in our purchase of our vehicle. This was our second new vehicle from Fontana Nissan in the past 7 months. Thank you Matt and Steve!

7SANTAFEJAY

30 de jul. de 2016

All my servicing is done by Fontana Nissan. They are the experts in Southern California on the GT-R and people come from as far away as Las Vegas to have their GT-R serviced here. Fontana Nissan is the only place I trust with my car. My service writer, Ric Del Rosario takes good care of me and makes the experiance effortless. I'm sure no matter which model of Nissan you drive this is the best place to get it serviced.

TARLETONTEDDY

28 de jul. de 2016

I was pleasantly surprise hiw efficient and effective the Service Department and it Staff were. I was attented to in a matter of seconds, greeted warming and informed as to what can be expected with my serv I ce and visit to Nissan Fontana. Got in, Got out in a short period of time - sooner than expected. My car was presented to me cleaner (better condition) than how I brought it in. Everyone was very helpful, warm and pleasant. Best Service department, overall, than Any I've dealt with in 40 years. Best place to get your needs taken care of, period.

LAKERSFAN1118

28 de jul. de 2016

Courtesy Shuttle & Loaner Vehicle Review: I brought my 2015 Nissan Altima in for an oil change, tire rotation, and to have another issue looked at that ended up requiring me to leave my car until the next day to allow them enough time to inspect it. I had no problem with having to leave it there since it was Friday and they offered to give me a loaner vehicle. The service advisor later realized they did not have any loaners available at the time and I would have to wait until someone turned one in later in the day. In the meantime I was told the courtesy shuttle could drop me off at home so I wouldn't be stuck in there until a loaner came in. I live 5 minutes from the dealership so I figured it shouldn't take long for me to be dropped off. The shuttle was out dropping other people off at the time so I had to wait for him to pick me up along with a few other customers who were waiting for shuttle rides. It took almost 2 hours for the shuttle to return to the dealership to pick us up. This is quite outrageous being that it should not take that long to drop people off in the surrounding areas. Either the radius for rides is too large or the driver needs to speed up his routes. So I finally get home and am waiting several hours to hear back from the dealer if a loaner has come in. The service center closes at 6pm and it was already 4:30pm so I called the service center for an update. My advisor was away from his desk or on the phone so I left a message. I quickly received a call back from him saying they had a loaner for me. If I had not called in to get an update I'm not sure if I would have even heard back from them and would have probably been left without a car until the next day. So the advisor asks me if I have a ride back to the dealership. I told him no and that I would need the shuttle to pick me up so he said he would let the driver know. I also advised the shuttle driver when he dropped me off that I was waiting for a loaner vehicle and would need to be picked up later that day. So an hour goes by and it is now past 5:30pm (as I previously stated the service center closes at 6pm) and the shuttle has not returned to pick me up. I call the service advisor yet again and tell him the shuttle driver has not arrived and the service center is closing in less than 30 minutes. He then says he will call the driver to find out what is going on. The shuttle driver finally arrives at about 5:50pm and I am told the service center is going to stay open until I arrive so I don't have to worry about them closing soon. Although I appreciate that, please don't make it seem as if I'm arriving fashionably late and you're doing me a favor because in reality I was sitting at home waiting for hours to get a loaner vehicle and move on with my day but instead it was wasted waiting around. Then the driver's excuse for not showing up earlier to pick me up was "the sales department was supposed to pick you up." I'm not sure when it became the sales dept's responsibility to pick up service customers. When I finally arrive they give me a base model Nissan Versa that was dirty and had trash left in it from the previous person(s) using it. It was nice to have a car to drive in the meantime but it could have at least been cleaned. Either this service center needs more than one shuttle, needs to reduce its pickup/drop off radius, and/or need to get a more efficient driver. This is also not the first time I have experienced extremely slow service from the shuttle. The first time I came to drop off my car during my lunch break from work (I work 3 minutes up the street from the service center). And who would think it would take up my entire 1 hour lunch break to drop off my car and get a ride up the street. Once again I spent almost an hour waiting for the shuttle to arrive (same driver). I kept asking the service advisors where the shuttle was because I was on my lunch break and needed to return to work. The shuttle finally arrives and the guy goes into the office and starts chatting with the advisors as if customers were not waiting to get picked up. Then after he spends 5 minutes talking with coworkers he tells us he needs to take a bathroom break and will be right back. By the time he dropped me off at work I was late from my lunch break. At the end of my work day I asked my coworker to drop me off at the service center to pick up my car because I wasn't going to wait around again. I honestly assumed it was just a one time experience but clearly this is considered business as normal at this place.

D_SALCIDO

27 de jul. de 2016

Went in for AC problem. Needed to wait for part. Still waiting for call back. More time then they said. I like taking my Rouge here. But lately it's been a long wait for services. Hope you improve soon. Might have to go elsewhere next time.

NicolleG

26 de jul. de 2016

I was hearing a 'clunking' noise, & I brought my car in to get reviewed & fixed & they did so in a timely manner. Herman Rivas always helps me & listens to my problems & explains things to me(since I'm a girl). There was a mishap, though when the mechanic accidentally put the wrong part on(please don't be hard on the guy, accidents happen) Any who, you guys always have great service & always willing to go above & beyond for your customers, even Mike & Jermaine who helped me get my car always say hi to me & we chit chat with each other. It's fantastic to have a friendship like that. Thank you so much Nissan for hiring such amazing people, y'all do a great job; I'm definitely coming back.

LASHAREDD17

26 de jul. de 2016

Such a great experience the man who helped me , Mr. Brooks is wonderful he does his job efficiently makes you comfortable and satisfied I'm very satisfied with my new car.

CARBETTORRES

25 de jul. de 2016

My experience was GREAT! Mike our sales man helped us all the way until the end. We ended up getting a car we like and our family is happy with.

DATSOON1972

24 de jul. de 2016

Stopped by for an emergency due to vehicle breaking down on a hot summer day and had it towed to Nissan of Fontana to find a hard working Nissan team, friendly environment, great communication and even found me a discount which saved me $60BUCKS!!! THANKS AGAIN FONTANA NISSAN FOR ALL YOU AND THE NISSAN TEAM DO.

MORGAN.A.ORTON

23 de jul. de 2016

The sales team was great. Very patient and understanding when I wanted to look around and even go to other dealers. I will definitely be back next time I need a car!

Mack M

22 de jul. de 2016

I have purchased MANY new vehicle's in my time. IF YOU , want a new vehicle go here, It's the PEOPLE ,and It is a nice place. I had to come back to this review, Past here you rate your sales and finance people. There better Then five stars ,these surveys make everyone look normal and they are better then that.

CWAGNER143

21 de jul. de 2016

Nearly a year ago a check engine came on. After Chris, a master mechanic at Fontana Nissan did exhaustive checks-the solution was I needed a new engine. A brand new engine was ordered (covered under warranty). Paul, the Service manager and Juan Blanco had placed me in a loaner for the entire time. Juan and Paul kept me updated the entire time. Even though I moved over 90 minutes away I've continued to have services done by Paul, the Service Manager, Chris, the master mechanic and Bobby, my new service advisor because: they explain things throughly, answer all my questions without judgement or attitude even though I'm a woman-that's refreshing!Thanks guys!!!!

Randy from Rancho

19 de jul. de 2016

This was my first time here, and all I can say is "WOW".. Beautiful facility and very helpful and friendly staff, Christian Arrey was very helpful in answering my questions and helping me find the car that was right for me.Will definately go back for my next car and would highly recommend to everyone.

CVASQUEZ81888

17 de jul. de 2016

I was very happy with my experience here. Mikhail was very friendly and made us feel very comfortable during our time there. I am very happy with the vehicle that I now have. Thank you.

BRINCYCEJA

17 de jul. de 2016

Always go to Fontana dealership for my car maintenance and problems . I like how friendly and nice David was . And it feel great that he remembers my husband and I past services there.

vdh9052

16 de jul. de 2016

The service department is friendly and helpful. One thing I liked the best was I was given information about an optional service but their was no pressure to buy it.

WENDYDUENAS

16 de jul. de 2016

I WILL NEVER EVER COME IN TONTHIS NISSAN OR ANY OTHER. WORST EXPERIENCE OF MY LIFE. AFTER 3 WEEKS I WAS ASKED TO BRING IN VEHICLE AFTER I HAS SPENT MONEY ON CHANGING INSURANCE TINTING WINDOWS ECT

ChristinaMarie

16 de jul. de 2016

Took my vehicle in for an oil change. Received a good price and my vehicle back in the time frame I was told. Great customer service ! Getting your car back washed is a plus (:

Ken C

15 de jul. de 2016

Just like I thought. If they would cheat me on the keys, there is nothing that they wouldn't cheat me on.On 7/5/2016, I was told the part was in.On 7/12/2016, I was told the part wasn't in on 7/5/2016.On 7/12/2016, I was told the part came in a couple of days ago.On 7/12/2106, I was told that when they found out the part wasn't in, then they ordered it.On 7/12/2016, Now, the part that is in has a black mark on it.On 7/12/2016, I was told later on that day that the part had a black dot and a scratch.I don't believe a word these people have to say. How many different versions on this little part can you have? If you have many different stories, it means you are a liar. All this nonsense on this little part. It's beyond ridiculous. This place is completely dysfunctional and totally unprofessional.AVOID ! ! ! !

GOLDPYRAMID25

13 de jul. de 2016

Linda was absolutely awesome, she answered all my questions and was very professional.She made me feel like family and I would highly recommend her.

VARELA.DJ

12 de jul. de 2016

After a radiator replacement on a regularly maintained 2007 Nissan Altima, the mechanics left the AC system's freon depleted causing a major issue during 100 degree weather.**Note** that the A/C worked before the car was dropped off, the day it was picked up, and ultimately failed the next morning.The day after calling into the Service Dept. to report the problem, the Service Rep. said that the maintenance was NOT related and there would be a charge of $180 to inspect and fix. Standard procedure during a Radiator replacement is to vacuum the existing freon from the line and store it. Upon completion of the maintenance the freon is to be recharged or the customer is to be informed that the level was low and it would need to be recharged.What happened to customer service? What happened to quality of service? With this level of negligence, I begin to question the integrity of the radiator maintenance and quality of all maintenance completed at this dealership. I strongly recommend customers to consider there options before engaging with this dealership.

NETROPEZ

8 de jul. de 2016

All parties at Fontana Nissan were courteous and knowledgeable about the dealership. I like not feeling pressured. All those involved made me feel comfortable during the process of purchasing my 2016 Rogue.

TONY.FRYE7387

6 de jul. de 2016

Liars with bad service, covered up with moderate customer service. Will be taking my service anywhere but here. Also if you plan to purchase from them make sure you review your contract prior to paying.

UPLANDRUNNERS

5 de jul. de 2016

Leo was great - work hard to get the deal we wanted. Knew the answers to our questions. Would use him again if shopping for a car

Cindy Morgan

5 de jul. de 2016

Employees are very nice and professional. They went that extra mile to experience my complaint and fixed it quickly. They also have the best popcorn!

MANUELFAGUILERA

5 de jul. de 2016

Initially my wife and I were searching for a used car for our daughter. We were introduced to a beautiful '16 Rouge with 3K miles at a discounted price. My wife kept the new purchase and we passed my wife's car to our daughter. Jennifer Aguilar and Frank Bachman were Fantastic!Recently we brought our two other Sentras for service, Rick del Rosario was our service advisor and he was very knowledgeable and friendly. Every time we walk into this dealership... We feel right at home. Thank you Fontana Nissan.

Cardealerscarefornoneofus

4 de jul. de 2016

As with every car dealer they're going to say anything to make the deal they're going to play the game back-and-forth between the manager in the real manager And the front door manager and the back door manager and of course once you get to the back room it's a whole other manager and you start the deal again. If you think you're going to get a great deal go to car pros or go to one of those true car deals because as you will with Any Car Dealer. They Will always take advantage of you if they can. And they of course they will lie to you.

BBUBBLESZERO

29 de jun. de 2016

The mechanic was very nice but the Nissan car I have issues with for it to be too knew I was kind of disappointed but the mechanic and the service people was very nice

LINDASEWELL

29 de jun. de 2016

I am giving this rating become Nissan is GREATEST DEALERSHIP OF ALL! The customer service is aboveexcellent. Special thanks to Eric Thornton, who was the BEST! No pressure, plenty of patience, and lots smiles. With all of that, he was able to put me into the car I wanted and loved. Thank you Eric! I LOVE YOU NISSAN!!!!

CROSBYE9

29 de jun. de 2016

Excellent customer service with service adviser David Pisani. Every visit he approachs with a smile and it's a pleasure to see positive people like him.in the public eye. Keep up the good work David.

OSITOSCAKES

29 de jun. de 2016

Great people working in this dealership. I got exactly what I was looking for, regarding price & monthly payments. Will definitely go again..Ask for Mr. Francisco Alcaraz he was so patient with us.

SARALEEDENISE

28 de jun. de 2016

Fast and friendly service with great pricing! I have been coming here for years and will continue to.

JOSEFERNANDEZ.109980

26 de jun. de 2016

It felt like the whole Nissan crew was on my side and were willing to do whatever to get me in the car I wanted especially Mikhail

NAZARENE818

25 de jun. de 2016

This is not one of your run of the mill dealerships!The moment I set foot on the property, I could hold tell this is a place that cares!Friendly and fun sums it up! I'll buy here again!

GARYRLINDSEY

23 de jun. de 2016

Good work very helpful I give Herman 10 Stars. He kept me up to date of the progress of my vehicle. Also liked his attention to my needs as a c customer

abakunas

21 de jun. de 2016

This was my first time at this dealership and I left very very happy and tired! It was an all day process since both my son and I were buying cars, but everyone was so nice and helpful they actually made the day go by faster. I definitely will be back again when I'm looking to upgrade.

MS.WENDYMONTGOMERY

21 de jun. de 2016

i recently bought a nissan sentra and was having trouble getting the second electronic key (four days) and still no second key done)programmed at the nissan dealership in the high desert ..called the fontana nissan dealer and they were so quick and hassle free, drove down that day and within an hour and half, keys were done and car was washed...WOW!!!!now that was hassle free...by the way they gave me a hamburger,bag of popcorn , ice cream ..all on the house and said they were sorry for the inconvenience of previous high dessert dealership ... and if i needed anything else just call and they would be happy to take care of anything else quickly ...thankyou Leo and staff...sighed W.M..your customer always

GERMCHOC44

20 de jun. de 2016

Mr. Anderson was awesome, made the wait enjoyable very humorous. Although it would probably help if process wasnt so long. But overall I like better tban one in Sanbernardino

MIESHA_OLIVIA

20 de jun. de 2016

I have been going to the Fontana dealership for over six years now and everyone is so pleasant and welcoming especially Dave, he makes every visit exciting and fun. Thanks Fontana Nissan..

69CHATITA

16 de jun. de 2016

Always get greeted with a with a smile,... Service was done fast and car was spark after washed .. There is no need to go home, since they are very fast Keep up with the good Job.. !

GRANDPA

16 de jun. de 2016

I purchased the truck here, and it has always been serviced here. My service advisor Bobby is very knowledgeable in customer relations, he sees that you are aware of your vehicles progress and discuss any issues that may come up, full explanations of services provided; all with a smile.Other than battery issues, which I can't hold the dealer responsible for. The service is excellent.

ACUDAY

13 de jun. de 2016

Great dealer. Great employee ( Danny Truong )He was also very kind and professional.I gave the service 5 star racing because I was attended with such amazing customer service.

mpalmer198023

11 de jun. de 2016

I scheduled and appointment that morning. Staff was very professional and friendly and the service was great. They knew I was in a rush and made sure they got me out of there when they said they would.

HECTORORNELASSR

10 de jun. de 2016

i was told that my car was leaking oil and it would cost me $500.00 and i found out not to be truth is nit the first that fontana nissan lies about car eapairs

davidbernal1984

9 de jun. de 2016

Not only was the worker who helped me professional at all times, he was also very kind. Even had my car washed, and vacuumed that was such a surprise. It was also quick and convenient.

RI09TA

8 de jun. de 2016

I've been servicing my vehicle since I purchased it and after my last service I've noticed so many discrepencies. My tire tread has increased and decreased over time, as well as my break pads which doesn't make since. We trust the service department to service our vehicles and we follow there recommendations but when you start to see these discrepencies it makes one feel like I'm getting ripped off. Services are being recommended and now I'm questioning the accuracy or whether I actually need the service considering the cost is not cheap. On the other note it was pretty sad that they couldn't be honest about not finding my car and when they finally bring it out it wasn't even my car. I could have easily taken somebody else's vehicle. I was standing around waiting a long time to get my car and to speak to my service advisor to the point I decided to speak to someone else. The other thing that really bothered me is how a service advisor can try to fool me because I'm a woman into thinking that a tire is removed from a rim when a tire rotation is done, when I noticed my tire rotation I paid wasn't done. Friendliness and customer service is great but the quality of service has gone down and that to me is more important than the friendliness or the customer service offered.

karen.7velazquez

6 de jun. de 2016

I gave the service a 5star rating because I was attended with such amazing customer service. I will definitely go back and refer friends and family.

RAULGCUSTOM

6 de jun. de 2016

Always a very clean and professional crew when I pull up. Herman & Chris always makes sure I'm taken care of. Their service response is fantastic, I always wait for my car and they make sure I don't wait too long. Thanks again guys and everyone at Fontana Race Shop

JOKERSMOMMA

4 de jun. de 2016

So pleased the service I get everytime I take my vehicles here. My family takes their Nissans here we have 4 never a bad experience.

OCTAVIOY51

3 de jun. de 2016

El trato de la gente es muy bueno...y son muy amables,tienen paciencia..y comprenden al comprador....buena experiebcia.....se siente que tienen buena experiencia....

Elizabeth Lopez

2 de jun. de 2016

We traded in our car and got we got exactly what we wanted. It was easy and we had a great service not like rotolo rude employees. They made us feel so comfortable and got us to right people to help. And the plus about them is they showed us every single thing on our altima. If i could give them 10 stars i would!!!

VACAS_CHICAS

1 de jun. de 2016

Great experience. Respectful treatment. Would recomend them to everyone for future car purchasing. Sales person was very informative. Made sure we were happy with vehicle & all things regarding vehicle before committing.

JCHAVEZ3574

1 de jun. de 2016

Fontana Nissan is the best. Very friendly they work with you the best they can . Sales Mike was so friendly explain everything about the car took care of us very well. Out of all days it rain he walked me too the car with an umbrella and too bring car again on another day too get it detailed and washed. Mike has 100%customer service.Fontana Nissan you are so lucky too have Mike his very dedicated too the job he does and takes care of his customers very well felt like I was at home . His a keeper it's hard too fine people like Mike now in days that love the job they do and represent your Company very well. If could give a rate of a Million points I would no questions asked. Thank you very Much Mike!!!!! Juana & Yovani C

nymaj9602

29 de may. de 2016

It was great they took care of what needed to be done in a timely manner Javier was great in taking care of my 2016 maxima thank you

GETCYRIOUS

24 de may. de 2016

Linda Garcia was my first contact. She did an excellent job in finding me what I was seeking to meet my needs. She was attentive to my concerns and addresses and found the answers to them. The entire staff was very professional and I felt no pressure, it was a pleasant experience.

STRETA2002

22 de may. de 2016

Great Customer Service. Kept me informed and provided rental car at no charge. Highly recommend. Service wait area had great amenities. Professional friendly staff. Awesome

JESUSESCULERA

21 de may. de 2016

Great personal working at fontana nisssan. Right when i walked in i was greeted and my needs where meet. Linda Garcia was the sales associate that assisted me she was awesome told her what i was looking for. And that was exactly what she deliverd didn't try to get me to buy something didn't needs. The financial part of the deal was smoth Pualina was very clear and explained everything to T. She was great.

hank trueba

21 de may. de 2016

This is our third purchase from Fontana Nissan . Every time We come here it is a pleasant experience. I plan on coming back for my next purchase.

Meeks

21 de may. de 2016

The car buying experience can be stressful and tiresome to say the least. I was referred to Fontana Nissan by a co-worker. LEO came out to meet me on the lot and from the first initial handshake I knew I was in good hands. LEO was on point the entire time; as a salesman he is knowledgeable, understanding and very patient. LEO took care of me! He spent the entire day test driving cars, explaining the features on each model, answered questions and ran numbers. It took me 7 hours to buy my car and never once did LEO get frustrated or annoyed with how much time it took. LEO didn't pressure me or rush through the process, he really took his time and made me his number one priority! If you want to purchase a Nissan with out the typical "car saleman" experience don't waste your time with anyone else, ask for LEO and he will take care you!!!

DIANAJASSO21

17 de may. de 2016

I really liked the service given everyone was friendly and explained everything well. They also helped me choose the right car for me and I loved it

EHIGGINS1453

14 de may. de 2016

I dealt with Ric when I came there for the tire rotation. I like the way he treats me. He is very professional and have a caring attitude. He is so cool.

THEOSBORNS4

14 de may. de 2016

Great fast friendly service from everyone from the time I dropped off my car even while I waited. The area was clean and hospitable. Thanks

GENESISDANNALY

14 de may. de 2016

I would highly recommend Fontana Nissan service center to everyone. They have awesome customer service. Very professional and polite. Very attentive to customers needs. I can say I am a very happy customer. I highly recommend to get your car service here they have very affordable prices and most of all awesome customer service.

ChristinaMarie

12 de may. de 2016

I would recommend this dealership to everyone. They treat you great! Herman is very professional, personable, and polite during my service needs. I love that I am always informed on what my car actually needs and price is always affordable. I always get my vehicle back in the time frame discussed which is plus. Thanks Fontana Nissan!

CHRISTIANBAEZ.CB

8 de may. de 2016

Since the moment i step foot in fontana nissan i was treated like a family member they went above and beyond to get me into the car i wanted. Thanks fontana nissan.

rosaura0816

27 de abr. de 2016

She was very courteous with my daughters and I, I didn't feel pressure at all very patient about showing me any car. One of the best customer service I have experience.

IEGIRLME

16 de abr. de 2016

My second Altima purchase from Fontana Nissan and always had service done her. I would never go anywhere else. Reasonable price and great service. David was the best. He made sure to inform me on what my car needed and would listen to other concerns I may have. He called when my vehicle will be done even offer to be picked up. No matter how far I move, I always come back to Fontana Nissan. Keep up with customer care and service.

GRACENOTWORKS1

14 de abr. de 2016

I've been in twice to get my scheduled oil changes on my 2014 Nissan Versa hatchback it's an excellent car I have absolutely no complaints..... in Consumers Reports it rates hgher than any of your other cars which makes me wonder why the Versa hatchback is never featured in your tv commercials...... anyway I always come in a little before 7 and your service times are excellent I have no idea what they're like later on in the day but I always get in and out in a hurry which is exactly what I want

RAULGCUSTOM

14 de abr. de 2016

The staff at Fontana Nissan was outstanding! Thank you I appreciate the service and fantastic work you all do. Chris is always very professional Thanks again

Ellafairley

13 de abr. de 2016

Fontana Nissan is the best with customer service and repairs. David was very helpful and even informed me about discounts available on brake repairs. David Paisini definitely has integrity since he didn't have to mention the discount. The mechanic also discovered a small noise when driving my car and realized that my alternator had issues and would need replaced soon. David called to inform me and I just had them replace that along with my brakes. I like that the mechanics fill out a color coded check list of mechanical areas that may need future attention. I also love that if the manager or service agents notices anyone waiting, they'll ask if they've been helped and take immediate care of the customer. Fontana Nissan is the best, friendly, honest and helpful.Ella Terrell

CGASTELUM74

9 de abr. de 2016

Sales rep was very helpful and attentive. Very satisfied with all over experience. Will definitely come back when I need another car. Worth recommending to others.

KELLY.GURULE1963

8 de abr. de 2016

Customer service very excellent the service writers very helpful not waiting a long time for service an appointment is always available when needed and friendly

M. Willey

8 de abr. de 2016

This dealership was awesome to work with from the second we walked in. They had exactly what we were looking for and made the entire car buying experience so fun! Danny, our sales associate, was so incredibly knowledgeable on every single detail of every car we looked at. He really made comparing the cars so easy and really helped us make our decision. He knew all the high tech gadgets inside and out. Phil was also amazing to work with and made all the financing paperwork a breeze. We will absolutely come back to Fontana Nissan in the future!

CHPARK71

7 de abr. de 2016

As always, the team at Fontana Nissan Service was prompt to check me in, make me feel welcome, and turn around the service in no time. Everyone there is friendly and helpful.They also got best gt-r service specialists in the U.S.I highly recommend is place

BLUEPONCHO

6 de abr. de 2016

Came in for a quick oil change with coupon. Service was excellant. Was surprised that all fluids were topped off. Good job. Wish it could have been a little faster 2hrs 45 minutes. Didn't get free vehicle wash cause it would have been longer. Since they really don't have a quick oil change it is probably better to make an appointment. Happy with the service my truck received.

LBResident

6 de abr. de 2016

I called on short notice for GTR POS service and oil/fluid change and had an excellent experience. David was an effective communicator and good to introduce Guy who performed the service. Many thanks, would recommend. Edit: I also ordered a replacement part and the spectacled man who works there seems kind and patient. Appreciate that, too.

CDEPPERS

5 de abr. de 2016

Fontana Nissan made my purchase easy and FUN! Yes, FUN. The staff at this dealership were very accommodating, in that I needed a car that I could transport my grandchildren. I brought in my grandchildren and they climbed into the car along with their booster seats and we drove around to make sure the car was a good fit. Thank you,Cynthia

VANIDEL92

4 de abr. de 2016

My car was due for an oil change so I took it in on a Saturday afternoon. Johnny noticed my windshield had several tiny cracks (most likely from trucks on the freeway that picked up rocks or gravel). He pointed them out & had them sealed. It came with a life time guarantee. Im glad he was very observant and paid attention to detail, windshields are very expensive to replace. Thank you Johnny.

JESSICA.HARRIS5150

4 de abr. de 2016

Johnny Torrez was extremely knowledgeable about everything thing that was going on with my car. Not only did he tell me what was wrong he also able to tell me how to prevent it from occurring again.

skeetercal

28 de mar. de 2016

Christian Arrey was outstanding. Made me and my beautiful spouse feel at home! Jermaine Brooks was fun to work with. Very professional and expert with finance relating to vehicle purchases. His attention to duty and detail was a 10+Very Respectfully,Mr. Skeeter

bpolanco

24 de mar. de 2016

From beginning to end I have no complaint's. The great maintenance to the excellent CRS who not only made me feel welcome but acknowledge me with all follow ups on my vehicle.Thank you,Bernard PolancoLoyal customer

BLUGTR.SQDVII

23 de mar. de 2016

Herman & Chris really make a great team! This we my first time here at Fontana Nissan and sure won't be my last. Thanks to these fine gentlemen for restoring my faith in Nissan. Both Chris & Herman really go out of their way for you. They both made sure I had all my questions or concerns addressed. Thank you guys for going above and beyond!

JESSESPM

23 de mar. de 2016

I went in to get an oil change however johnny from the service department informed me that the nissan technicians found a a leak in my camshaft. He told me that my vehicle was under warranty and he recommended i come in first thing Monday morning to get my vehicle serviced (i came in friday evening) because Saturday was going to be busy. Johnny was very helpful and professional.

EBELLJR7

21 de mar. de 2016

The guys at Fontana Nissan service department do a great job all taken care of the customers as needed. Rick in the service department is an excellent guy and Richard the lead tech is very good also thank you guys for all your hard work in keeping my truck running

CSTAURUS5

21 de mar. de 2016

If you use this dealership then I recommend going to the service representative, David Pisani. He is the best and always keeps you updated on your car.

ONLYSPEC4U

21 de mar. de 2016

I have now been in to Fontana Nissan Service dept a few times now. Each time I feel I get good service with smiles and few laughs.What I am about to talk about, I never brought to anyone attention until this last service.Car washes, I have let them slide saying to myself " you know its not really their job."This last car wash was a lot to be undesired.. dash was dirty, cup holders dirty, everything inside the car but the passenger and driver floors were still dirty. Service Manager offered to have them re-wash the car but I had things to do,I asked him if he would please talk with them he said yes and through conversation he said they out source that department to another company. I told him they might want to find another company. Please note: You can't hold the entire company accountable for one departments actions.. This is why my surveys are always good. Service is excellent at Fontana Nissan.. Thank you for listening.

AARON.LINDSAY10

21 de mar. de 2016

SEAN was great at correct the power steering issue on my car. He was very knowledgeable and communicated very well what needs to be fixed.

EP

21 de mar. de 2016

Sean is friendly and professional, which makes the visits to the service department as pleasant as possible. Definitely makes a person feel at ease that they will be taken care of!

SEVALADEZ

21 de mar. de 2016

Mr. Harlow was very welcoming from the moment we walked in the door, my husband and I were very pleased the way he took care of us quick, even without an appointment. We will be back again for any type of services. Thank you Mr. Harlow :)

LEYVA99

20 de mar. de 2016

Went in three other times to have oil change done and noticed tire was low so the dealer told me it was just low so they put air each time On my third visit I had tire rotation done and left drivers side tire was very low, two days later same tire is low and now flat, did they even do the tire rotation, I believe not, still waiting for an answer from the dealer on what they are going to do, I had to go buy new tires due to the the tire having a slash in it and not fixable. It's been a week now... Still waiting for at least a refund on the tire rotation

treed03

18 de mar. de 2016

From the time I contacted the dealer I was treated with a exceptional degree of professionalism. The staff I encountered were extremely nice and personable. My salesperson, Kaitlynn was extremely sweet and made sure that I had the best experience possible. I didn't feel pressured to purchase or make a decision at all. My purchase took a little longer than expected and the staff that stayed after closing did it while still giving me excellent customer service. They made sure that the vehicle was what I wanted. Everyone from my sales person, financing and the managers truly made sure that the entire purchase experience was the best possible.

GARRISONCHRISTINE49

18 de mar. de 2016

We were very well taken care of and all our questions answered completly. The process of buying a vehicle can be daunting, but Fontana Nissam made it go very smoothly. We drove off the lot with a full tank of gas and a great deal. Our salesman Mike took all the time we needed to check out the truck. Wes in finance was ready for us and all papers were in order.

DBBRADLEY17

18 de mar. de 2016

The staff member Sean V was great and I didn't wait long for my car. I appreciate the small talk between guest and employee. That's what great customer service is. Engaging with the guest.

CarBuyer

17 de mar. de 2016

When we first got there, everything was fine. Staff that we encountered was great, because they were all Sales staff. Test drive went smooth and so did filling out our application. Then things got odd. One of the sales managers, Ron, wanted us to refill out a application and sign it, but without any income numbers on it, saying "the bank doesn't want to see no numbers." Um, excuse me?? That's all they care about! Found this odd, but not too alarming. I figured he has my payroll stub so there was no way he could screw up the numbers. The deal went smoothly and then we were sent to the Finance department. Right away, didn't like the girl, Paula. I understand it's her job to try and get us to agree to extended warranties, but I said no about 5 times and she still persisted. If I say it once or twice, okay, FIVE xxxx TIMES, she pissed me off. She finally let it go and just processed out paperwork. We finally left, deal done... so we thought. I got a call more than a week later saying they wanted employer verification. No problem, directed them to the lady who takes care of that at my job. She verified with me it was a legit request and I approved so she processed the request and sent it on. Get a call a couple days later saying something isn't adding up and now they want my last two years taxes. No. I refuse to give them that, stating I would provide my W2 for the last two years, no problem, but they don't need to see my full tax reports, now remembering they "no numbers" comment from the sales manager and getting really suspicious. I received numerous harassing calls from Phil demanding the taxes, and I declined, said I wanted to speak to the finance company myself so I could find out why they wanted the taxes. Asked for the finance company information and Phil puts me on hold. Comes back saying he just talked to them and there's no getting around it - not what I requested, I wanted to talk to them myself. After about another week of back and forth, being told one thing then another, the Director of Finance finally got involved and I explained the entire situation. He had me send him the W2s and a copy of the employment verification that Phil said never came through, so I sent him all the information and never heard back. The finance company called a few days later to confirm the phone number and I received my first payment notice so I assume all is fine now. The trouble it was to get a brand new car, I've never had to go through any of this, and I've already purchased 3 brand new cars without any issues. I drove away expecting to come back and get my wife a new car in a few months, but will more than likely steer clear of this dealership and head on over to Honda instead!

tbriggs12

17 de mar. de 2016

Out in under 20mins for an oil change! Very friendly and on the ball! They even make the wait comfortable with free beverages and if your lucky you get an oil change on a free taco day;

MACEVES7779

17 de mar. de 2016

Leo and Mario went above and beyond to meet the needs of my family and I . These two individuals provided Excellent Customer Service. Their people skills and attentiveness are a 10. Thank you so much for giving my family a Great Experience.

MELISAGONZ17

17 de mar. de 2016

I went in there thinking i had no chance of coming out with a car but thanks to Leo he made it happen and im very happy with my new nissan sentra sv!

NICHOLERUDOLPH

17 de mar. de 2016

Had to take my car in 2 days in a row, they couldn't figure out what is wrong with my car. And to top it off, the list of things wrong on the first day examination were completely different from the second day's examination...So did the one guy not really examine my car? Or did the other guy just make a bunch of stuff up? Not happy.

Ernesto Decasas

16 de mar. de 2016

Went in for oil change and was attended promptly and with courtesy. They let me know everything i needed to keep my car running like new.

MANTA.81

16 de mar. de 2016

I would recommend this dealership to everyone! Employees are SUPER friendly and curtious. They go above and beyond. Thumbs up to Syed Haider and Mike McConnell - they made our experience very pleasant!

BRITEEYES71

16 de mar. de 2016

Hello Jennifer was wonderful. Dom was great too. they helped me buy 2 cars one for me and for my son .. Jen was great I will be sending my daughter he way..Thank you Jen.

Miss Mary M

15 de mar. de 2016

This deal was easy and painless from start to finish. Alyssa was professional, knowledgeable, personable and fun! She made things so easy for us. There was never any pressure or hovering - and believe me, I loathe walking onto a car lot. Frank Bachman was also fantastic. He runs a beautiful Nissan dealership with attention given to every detail. We even had a fantastic free dinner while waiting for our new car to be washed. Thank you Fontana Nissan - you guys rock.

DOODLEBUG83055

15 de mar. de 2016

I am pleased to say that my experience with this dealership was delightful, easy, and very rewarding. My sales person Leo Mancillas, was very professional, yet still a helpful and caring young man. He took the time to help me understand my position as a buyer; such as looking for the right car that fit my budget as well as my desires. He was not pushy; very forthcoming, and extremely patient with a Senior Lady :) I was also assisted by the manager Alfonso Larrinaga, who was also a delightful young man. He too went beyond being informative; he was also very supportive in helping me make the right decisions from a buyers perspective.Vonny Rosa and Jermaine Brooks, my financial reps were very thorough; and explained how my fico scores, my interest rates, and the cost for which I was seeking for payments, played together in selecting the perfect car for me. All of that was accomplished. I got a great deal!!! I was treated with dignity and respect; and with the help of my daughter Stephanie, who had also done business on several occasions with this dealership, I drove away with my new ride, with all the accessories I had asked for, and then some.Thank you Fontana Nissan. For making my car buying experience effortless, and satisfying.Sincerely,CeceliaExcited and Satisfied Customer

DIAZ-RAUL

15 de mar. de 2016

Fantastic attention to detail in servicing my automobile. Great cleanliness in facility and very welcoming!!Thanks to Ric, Paul, Frank, Kathy and Pam for their professionalism!!

TODIEFOR111

11 de mar. de 2016

Got my car did some minor repairs in a timely manner... Highly recommended.. Repairs were perfect did what I asked and very friendly great service...

ARACELICARRILLO49

11 de mar. de 2016

They're not about making a sale. It's helping their "family" in the long term. They are very knowledgeable about their inventory and passionate about their careers.

SGT63F

11 de mar. de 2016

Staff at Fontana Nissan are friendly and professional. Work was completed in a very timely fashion and I was on the road with no hassles!

FROSTEDROSEPETAL

10 de mar. de 2016

Liars! Part waiting for over a month didn't even exist. Service responds with "there is no good faith on our part" and no rental

JASMINA.NOVOA

10 de mar. de 2016

David at the service center in Fontana Nissan was very understanding to the time frame I had. It was my first service for my car and at the location. I was very pleased and I will absolutely be back for my next service.

STEL200

10 de mar. de 2016

Spent 3 hours at dealership and left with the car I wanted at a good price. Staff was friendly and helpful. Only miss was the car only had one key and the keyless entry code was not provided. These will cost me out of pocket

LAGUNAC89

10 de mar. de 2016

Had my transmission checked out twice- twice since I've had my car, as I take off from a complete stop my RPM jumps to 4. They couldn't find anything, computer showed no record. VERY CONCERNING!!!!

THALY_H

9 de mar. de 2016

Raul is the best salesman i could of ever asked for. I spent about 7 + hours at the dealership and he was a pleasure to be around.

THINGSLQQKINGUP

9 de mar. de 2016

MY SERVICE ADVISOR ROBERT, WAS FRIENDLY PROFESSIONAL & FAST .CLEAN LOBBY* CLEAN BATHROOM *HAPPY CASHIERS *MAKING AN APPOINTMENT WAS EASY AND FAST ON MY 2ND CAR *THANK YOU FOR SERVICE

FFAJARD9

8 de mar. de 2016

I always Thrace taken my Nissan Sentra here for its service because I know that I will get a good service. My advisor David was so attentive and listened to what I had to say about the problems that I was having with my car. He also didn't charge me extra fees. He was polite, very professional and took care of us and the car. Definitely recommend to stick to one advisor.

MGOMEZ_6507

8 de mar. de 2016

This was a very smooth process from beginning to end. More specifically I would like to give high praise to my salesmen Al and Ayman. Not only were they extremely genuine but also true professionals. I don't have the best credit and I worried that either I wouldn't qualify or I would be looking at high monthly payments, but they found a way to make it work in my favor and I couldn't have asked for much more than that. Thank you for your patience and for not ever making me feel any pressure!! P.S. also, thanks Al for providing us with lunch!Martha

DDGJAG

8 de mar. de 2016

My wife and I have purchased several cars from this location. Each time we go in, it is a very relaxed and friendly place to shop. The staff on hand is kind and they do not pressure you into something that you can't afford. I love this dealership. Our salesman Timothy, though he was fairly new was on point with his work. He knew what we wanted and delivered fast and friendly service. We highly recommend this dealership to all out friends and family.

BERMUDEZ.Y

8 de mar. de 2016

I am always greeted within minutes of I pulling in to the service station. I was happy to see David Pisani he has attended to me before. He's friendly and courteous and toke care of me in a timely manner. Pam was nice at checkout. My experience was 5 star.

LIZBECKNER

7 de mar. de 2016

I was kind of in a hurry and hadn't made an appointment, but was able to get in and out in a reasonable amount of time.

MNOCHRST

7 de mar. de 2016

After sharing a bad experience on my last visit to Nissan, Anthony renewed my confidence and assured me that the service would meet my expectations. Anthony was very understanding, professiona, and most of all trustworthy. Thank you Anthony for making my visit a pleasant one. I will be a returning customer.

LOVINGKHALANI10

7 de mar. de 2016

The service department was great,David was really helpful. The only problem I was not satisfied about was when my car was washed it still had soap on it, it wasn't dried completely,and the person who washed came out speeding in my car, but overall I had a good experience.

LAKERSFAN1118

5 de mar. de 2016

The service center is conveniently located close to my job which allowed me to have service completed on a work day and Fontana Nissan provided me with a ride back to work in their courtesy shuttle. The work performed on my car so far appears to have fixed the problem I was experiencing. There was an additional part that needed to be replaced for an unrelated issue which was special ordered the previous time I visited but when I was called to let me know my car was ready I was advised my part was accidentally used on another customer's vehicle and they would need to order it again. This was not a major problem so I will have this part installed on my next visit.

amayah60

4 de mar. de 2016

Excellent service and very warm welcome and great prices and plenty of options, in car's. Husband & I were very relaxed and enjoyed being there shopping for our family car, that would save us on gas, smooth ride and dependable .

MARIAIVARGAS96

3 de mar. de 2016

Great customer service and very friendly and honest. I always like coming here to bring my cars no matter the make. The workers are very helpful with everything.

JOSEPHJAMES16

3 de mar. de 2016

The sales staff was great, I appreciate that they sold me the car I was interested in without trying to up sell me. They got me in and out in less than 2 hours with a car I like and a fair price.

JOSEZAPATA08.JZ

3 de mar. de 2016

Called a couple of times to make an appointment but I was told they only took walkins.. the gentleman who helped me said they are taking appointments now. Great attitude from this guy helped. Great customer service.

EDUCATION_47

2 de mar. de 2016

I've been to 11 Nissan dealership in inland empire area prior to coming here and by far, this one has the staffs that are most professional and customer-oriented. They are not pushy or trying to offer you something you dont need. I obtained the quote from Truecar.com and came to the dealership. Carolina Escalante, the sales consultant, helped us through the whole process. Although it took us almost midnight to finish the paperwork, she was patient and expressed great customer service attitude through the process until we drove out the lot at 11:40pm. Jermaine Brooks in finance dept was the guy handling the paperwork and I would nominate this guy to be employee of the month for his excellence in customer service. I would comeback for my future car need.

LOVEYAMANN

2 de mar. de 2016

Great customer service. They were very helpful and knowledgeable, and made our car shopping experience worth while we will recommend Fontana Nissan our family and friends.

Hochoa76

2 de mar. de 2016

I took my car in for a windshield repair. I had purchased the car with it and was told it was going to be fixed. I was told if we can't fix it we would replace it. It looks worse. Looks like they put hot glue on it. My car there for 3 days and there's no difference. I feel like I was lied to and don't like that.

RONNIEFRAIJO

1 de mar. de 2016

I gave you guys a 5 rating for nice and honest, and experience, I would go back to get my car service again Shawn VanDusen is a experience on cars he knows his things.

MATTHEWOCHOA1113

1 de mar. de 2016

Our dealer Ayman was very helpful kind and amazing. I was glad he was helping us with our sale the whole way. He made our experience a great one.

SONIACISNEROS32

1 de mar. de 2016

They help me get the truck that i was looking for and they were very helpful. I defently recomend this dealer to my friends and family.

SHOP9922

1 de mar. de 2016

Everyone there made it easy fast and convenient thanks for all your help sharon hofmann keep up the good work I'll be back to buy again thank you

DEBORAMURALLES

29 de feb. de 2016

This is my first time at the device department and it was pleasant. The service representative David Pisani was so nice, he made me feel like I was the only one there giving me 100% of his time. I greatly appreciated.

YULIE909

29 de feb. de 2016

I received an email on 01/24/16 from Fontana Nissan for promotion oil change and complimentary car wash for our 1 yr anniversary, I thought it was very nice of them and decided to accept the promotional offer. My husband dropped off my car early morning and at first they didn't want to honor the promotional because the person who send the email appears to made an error in sending the promo offer that expired in September 2015, after having a discussion they finally decided to do it at no charge, as we were moving forward the service advisor stated the car had a recall for the hood latch and they have it in stock it was going to take an another hour. As my husband waited for about 2 hours, at the time of check out, they asked him what time he would like to bring the car back for the hood latch replacement since they didn't have it in stock. He was very disappointed, he explained what he was been told, once they checked again the system and shows item was available. They asked if he can wait another hour or so and unfortunately he couldn't wait another hour since we had an important event to attend. Overall rating was very unsatisfactory; waited for about 2 hrs, hood latched wasn't installed, & complimentary car wash wasn't done. Don't think I will be coming back for service after the latch is replaced.

CLAWSON1960

29 de feb. de 2016

I love to write. And more importantly I love to write about great experiences (as well as bad). Well, my recent visits to FONTANA NISSAN can best be described as GREAT and OUTSTANDING!! Allow me to explain. About three months ago, my daughter came to me and stated that she wanted to purchase her first new car. I had bought her two used cars over the years. But, now at age 21; as she explained, she wanted to make a big girl decision. I was excited for my daughter as she began this new chapter in her life. So much so, that I decided I needed a new car also. Understand, I hadnt had a new car payment since 1995. I have had dozens of cars during that time (Corvette, Saab, Jaguar, etc), but, I simply paid cash. And I already owned three cars. But, being new to California, I thought it a great idea to establish a closer relationship with my credit union.So, we began the shopping process using the True Car service through our credit union. We did our research and decided to purchase two new 2016 Nissan Versas. We visited three dealerships before visiting the BEST NISSAN DEALERSHIP in this state and I believe nation. Without calling the name of the other dealerships, I will provide locations that you should avoid.First, since we live in Beaumont, we went to the Nissan dealer in Redlands, California. They didnt have time for us. They wouldnt answer any of our questions and walked away from us while we were out looking on the lot, because (Im guessing), we werent ready to purchase immediately. Now bare in mind, they had no problem calling us a dozen times when they received our true car inquiry, but didnt have any time for us when we entered their dealership.Second, we went to the Nissan dealer in San Bernardino, California. While they took the time to see us. When I questioned the extreme cost of add-ons, I was told they would call me and let me know if there was anything they could do about selling us cars that didnt have add-ons. Needless to say, we never got that call. And when I called them, the response was they could take off half of the add-on cost of over $2500.00. Ouch!! Talk about markup!Third, after receiving the best True Car price from a dealership in Orange County, we were promised by the Nissan dealer in Hemet, California, that they would honor those prices if we came into their dealership instead. Being closer to Hemet, I agreed. I left work (and a very hectic schedule) early to go to the dealership in Hemet, California. Their director of internet sales flat out lied. He did not honor the prices agreed upon over the phone. He increased the cost of the cars substantially, and then insulted us xxxxxxxx when we didnt agree to give him our social security numbers. My daughter witnessed the salesman (who I believe is a pretty decent young man working for a terrible dealership) apologize to us for the behavior of the director of internet sales. In fact, he apologized several times before we walked out, having been insulted and degraded.I should note that we had cash instruments from our credit union ready to purchase!! We had already gone to the credit union, got approved in less than 2 minutes and were ready to buy cars.FINALLY, we had almost given up. We decided to purchase a couple of used cars from private parties. Then, in one final effort, I tried FONTANA NISSAN. And I am so thankful to God that we did. This place was amazing. We first met Ayman, and during my second visit, Julissa. He was patient, professional and gracious to us the entire time during our visit. He is truly a salesman I will buy cars from forever. We told Ayman of our horrific experiences with the other dealerships. Let me tell you how great FONTANA NISSAN was to my daughter (which is most important to me) and myself. First, they didnt make us provide social security numbers; and treated us a cash buyers. Second, they didnt put any add-ons on the vehicles. And they slashed the prices tremendously. I was truly surprised. They had the BEST PRICE on the two 2016 Nissan Versas we bought, of any dealership in the region. We were welcomed to the dealership by the sales manager, the general manager, the finance manager and every person there we encountered. FONTANA NISSAN truly provides a family environment. They provide the best and lowest prices. And they treat you with respect. Ayman and Julissa are truly rare salespersons.I would recommend FONTANA NISSAN and Ayman (my salesperson) or Julissa (who assisted me in picking up my second car) to anyone looking to buy a new Nissan or a great used car. I believe Ayman to be honest, professional and caring. And I believe FONTANA NISSAN to be dedicated to serving the total needs of their customers.I would be afraid to send my daughter to any of those other dealerships alone. Because I dont believe she would be treated fairly or in a courteous manner. But, I know that FONTANA would treat her with respect and care in any situation.I am not merely writing this message as a review, I intend to send a copy to Nissan of America. They should know that just selling cars is not the mark of a great dealership. But, forging a respect based relationship (coupled with honesty, trust and care) is what will keep your customers coming back. Thank you FONTANA NISSAN and Ayman (and Julissa) for making my daughter and me so happy.Respectfully,C. Lawson

stpjdp77

28 de feb. de 2016

My 'check engine' light reminded me it was time for maintenance. My service officer, Dave Pisani, had my car inspected to determine the exact reason for the check-engine light and called me to explain. Fortunately, the problem was covered under warranty. It was quickly resolved.

LIRANANCY40

27 de feb. de 2016

Everyone I spoke to was caring and helpful. By far the best team of employees I have dealt with during a vehicle purchase. I loved how I received several follow-up calls asking if I had questions and if I was satisfied. And during the financing process I can actually say, this was the first time I completely felt stress free. Excellent dealership! My family and I will definitely return to Fontana Nissan for our next vehicle purchases.

MONIQUEFLORES09

27 de feb. de 2016

I have never had a problem here and this last time I went I was very disappointed with my service I had corrected my service advisor about my name and he continued to call me by the wrong name usually I use a coupon and he made me go out of my way to email it while I had my daughter there with me which is a little difficult considering I have to watch her and proceed to email a coupon which I have never had to do in the past they have always honored my coupons with no extra work on my end and then last but not least I didn't appreciate him not going over my inspection I have had proffesional advisors who took their time to tell me what's going on with the vehicle I purchased from their auto center and this time he just was trying to get me out fast and not tell me anything I had to go out of my way to ask and I'm happy I did because my breaks were pretty much out I don't know if he didn't tell me because he wants me to come back and have to pay for rotors too but now that this happened I don't know if I want to come back like I said this is the first bad experience I had but if not going there helps me avoid this man again so be it

Mrs. Walters

27 de feb. de 2016

I called in for service on my 2010 Nissan Pathfinder. Johnny answered the phone. He was cheerful and helped me get the price I wanted. He had my car ready before I expected! I was Very pleased! I will come here again and I will defiantly ask for Johnny :-)

DIANEROCHA70

27 de feb. de 2016

It's Always a Great experience at Fontana Nissan, Great Customer Service. I recommend an Appointment they are busy and it's because of the Great service..

DAVEWO

26 de feb. de 2016

Went for recall repair. Did not trust the dealer that I bought the car from. Fontana did a great job without hassle. Didn't need an appointment.

MORGAN.STEVE.BUI

26 de feb. de 2016

You can't go wrong servicing your car here. We're a unique customer as we own a 2011 GTR and need a service center that's not afraid of a little aftermarket parts on the vehicle that needs servicing. Scott Vanderheide at the Race Shop is a great gentleman to work with and always ask for him when we visit for service. He knows our needs well and takes great care of us. Chris their shop foremen and GTR expert is a great guy and does prompt and accurate work on GTR's. You can trust the entire staff here to take care of you and provide honest work on your vehicle.

YORAMIREZ55

26 de feb. de 2016

Chair and Robert were very helpful in my service that day. Took about an 1 1/2 to do my work. Explained everything to me and told me I need brakes in the front. And need more work on my car kind of confused cause haven't had the car that long. That the car needs all that work.

PSReviewer

26 de feb. de 2016

Sean was super helpful. I came to do the tire rotation service for my 2013 Leaf. He saw the battery capacity level and I didn't know it was low. He's proactive by offering me to start the paperwork to request new battery. He took care of it! I just got the new battery last week and driving my Leaf is just a breeze now. I don't have to worry about the driving range.

radames

26 de feb. de 2016

One week ago Iwent to fontana Nissan to makea up grade for my Nissan Sentra 2014 for a new and great Nissan sentra 2015 SL. Julissa Escalera attended me and her gave me a great service. I felt like family 100% satisfied. And most important for me she speak Spanish. I understood all completely clear.

CGONZALEZ0

26 de feb. de 2016

Really appreciate the attentive service I receive at Fontana Nissan when I take in my car. If there's other work that needs to be done or recalls, the service team makes sure to make their recommendations.

KHANH_HOA

25 de feb. de 2016

So far I am very much like services group do excillence job one thing some of my know Mobil one can go up to 6000miles to 10000 miles but your mechanist just write 3000miles for next oil change not rightThank to good workKhanh

JANISHA333

22 de feb. de 2016

Loved the rental and my car was done by the end of my work day. Customer service was friendly and helpful. I always come here and always get quick service.

CHRISTIANVALADEZ900atgmail.com

18 de feb. de 2016

Muy bien gracias a dios estoy muy contento por todo el servicio...y claro k en un futuro pueda ir otra vez....gracias por todo

JOSE.SALAZAR371

17 de feb. de 2016

this is the second car i buy i like it there is nice and friendly and the food was good and the sales people are friendly

MILLERINOK1

17 de feb. de 2016

I have had a rattle in my car just behind my left ear for months. I asked the service attendant to check it out. To my surprise he could not find it. I was asked to come back down to the dealership to help him locate the rattle. It was gone... As it turned out the car seat I installed for my 4yr old granddaughter was removed so the attendant could hear the rattle better from the backseat. You guessed it the car seat was the rattle. I really had to laugh but, Great Guys Great Service, and I'll be BACK...

JRRAE1014

17 de feb. de 2016

Employees are friendly. The facility is well kept. Financing was easy. There was no pressure to buy anything. All questions were answered for clear understanding. I would recommend this dealership to all friends and family looking for a Nissan.

ri_mel

17 de feb. de 2016

Service is fast and the crew is friendly.I got my car back around the expected time .And although they were busy on the day that I was picking it up ,Mr.Pisani made sure that I did not wait long .

Altima owner

16 de feb. de 2016

Great honest service. Recommendations are always made and it is up to you to take them accept them or decide to do the work next time. I like that they are not pushy.

MTNREEFKEEPER

16 de feb. de 2016

Nice deale ship friendly service dept. Purchased vehicles from Empire in the past. My Frontier is having engine problems. Took truck to Empire for 2nd opinion.

MW1029H

16 de feb. de 2016

I travel over sixty miles to get my most prized possession serviced. There is nothing better than the feeling of confidence when you know that your vehicle is in excellent hands for service. It starts from the professionalism exhibited by the operator when I call to setup my appointment. Once there I'm treated like a well liked family member or businessman lol, The service writers are quickly at my door, always a smile to go along with the friendly greeting. They listen attentively to my questions or concerns, I walkaway confident that my car is in excellent hands. I wait in the nice waiting area which has a large television and if you ask they will let you turn the channel, sometimes I visit the always clean and nice looking showroom or I chat with the guys in the race shop. GTR Master Mechanic always visits me when the work is complete, oil change or routine service, he briefs me on what he did and he answers any questions I have. He is the most knowledgeable GTR mechanic I know. When I leave there I'm completely satisfied with how I spent my time and money. The GTR is an excellent car and so is Fontana Nissan.

Hochoa76

16 de feb. de 2016

Everyone was very helpful. Some dealerships don't even try to work with you. Fontana Nissan did. The salesecond man wasn't pushy. He would walk away when we asked him to to discuss the car payments. Answered all our questions. Would definitely recommend this dealership. Thank you to all who helped us.

jor35

16 de feb. de 2016

To Fontana Nissan,My wife and I enjoy our visit for your store. We were in to look at and test drive the Nissan Pathfinder. My first visit I met Moses, he did a great job showing me the 2013 pathfinder. The second visit was with my wife and I. Nector met us at the door, introduce himself to us. We told him that we were interested in the Pathfinder. Nector, jump right on the JOB.... show us the Pathfinder. Nector went from top to bottom about the pathfinder. He ask us if we would like to test drive the pathfinder? we was not sure! Nector was NOT PUSHIE!!!!!! NICE.... we decide to take the test drive. WE ARE TOTALLY HAPPY WE DID. The pathfinder is the SUV for us. What was cool is I saw Moses and he gave me a smile, he stated glad to see you back. We not ready BUT in 3 to 5 months we be back to get our Pathfinder from Fontana Nissan.....

YANKEES0309

12 de feb. de 2016

Customer service was great the work was completed fast and clean.Sean returned my Roque spotless it was in need of a goo wash.Gilbert Hernandez

TINYTIGER

12 de feb. de 2016

I arrived around 7;30 AM to get my radiator replaced and was told it should be 2 to 3 hours. Around 11:30 AM I went to see what was going on. They said the tech was doing a final test drive and it should be ready in a few minutes. Ok. So I went back to the waiting area. Around 12:30 PM, I saw my truck in the Service driveway and thought it was ready to go. I went to the service desk and my service advisor wasn't there. I asked another service advisor if he could check if the paperwork for my truck was there. He couldn't find it but said he would look for it and come get me once it was ready. 1:30 PM and I went to the receptionist to page my service advisor. I didn't get out of there until about 2 PM.It would have been better if they had told me it was going to take a longer time so I could have gone to lunch and come back. I'm sure they had lunch.

Boniita

12 de feb. de 2016

Sean Vandusen was great helping me with getting my car serviced he even got me shuttled to work so i did not have to wait around the dealership all day and got to work on time. He kept me updated in the status of the service of my car. He explain every single detail of the warranty as in how the deductible was going to be apply. I would highly recommend Nissan Dealer shop in Fontana and going with Sean VanDusen.

DANI.ORONA

12 de feb. de 2016

Sean was a great help. He had great customer service, and fulfilled all my needs. I've had bad experiences with the dealership in Redlands, so when I came here and they offered to wash my car, I was extatic.

toni.hernandez.cpa2qs0c

11 de feb. de 2016

no pressure, tried to get me in a good and safe nissan. what more can anyone say, the best part of the transaction was I never felt pressured in any way.

ANDREW-LUNA

11 de feb. de 2016

Robert was great helping me with getting my car serviced he even got me shuttled home so i did not have to wait around the dealership all day.

DLOPEZ0882

11 de feb. de 2016

Based on my first experience with Fontana Nissan, and after reading numerous positive reviews from the SoCal GTR community, I decided to make the trip up from San Diego to get my GTR's transmission and differential fluids changed. I could've easily went with some place more local to me, but glad I made the choice to come to Fontana Nissan.First, thank you to Scott Vanderheide for the quick response to my initial inquiry about getting my fluids changed out. He provided a detailed breakdown of what needed to be done along with a very fair quote for how much it would cost to get the service performed.Secondly, to Herman Rivas for setting up my appointment, checking me in, and getting me and my girlfriend squared away in a very timely manner. Herman also provided me with updates as my car was getting worked on.A HUGE THANKS to Chris Heimburg for performing the work on my car and doing an exceptional job with it. As he was close to finishing up, Chris met with me in the waiting area and consulted me on the services that he performed. He also provided his recommendations for ongoing use. All the positive feedback that others have mentioned about Chris truly showed in his work and his willingness to consult me about what he did with my car. Thank you!!And last, but certainly not least, to the staff that washed my car. You guys did a truly exceptional job!! I've had dealers wash my previous cars and it wasn't that great, to say the least. But you guys did a great job with it, and I am no longer embarrassed to drive my car around town.Scott, Herman, and Chris were all great. Fontana Nissan is now my go-to for my GTR's service needs. I will definitely be back.Thank you, Fontana Nissan!!

LEVINARINA

11 de feb. de 2016

Ric helped me out so much in my time of need! My car stalled on the freeway and all the other service centers in the area were closed. Ric said there were no mechanics in, but I still had another 250 miles to travel that day. Luckily I got set up with a nice, cheap rental, and was on my way in no time. Ric was very upfront about pricing, and what I was getting into, which as a new driver, I really appreciated. The next day I got texts keeping me updated, which was really great too! :) I got my car back and it's running like a gem. Very grateful for the service and awesome customer service.

JROKRCP4GVN

10 de feb. de 2016

Hello Fontana Nissan : Wanted to try another Nissan Service Department. Ric Delrosario, was very professional and honest with me. All other staff where excellent also.Ric answered all my many questions and was always very patient and helpful. I was satisfied with work done and car wash. I left Fontana Dealership feeling Trust,Quality and Honesty, is there Goal for all customers. THANKS, Jess Yorba Rcp, Mcp, Crtt

MISSJ_HERRERA04

9 de feb. de 2016

I gave my rating because Robert Torres and "hooray" where amazing .... They cared to make sure I was completely satisfy with my vehicle... Each personal that works there make you feel welcome I will recommend this place to others.

CLYDESARRATT5

9 de feb. de 2016

they were courteous and patience they made me feel comfortable and at ease which is important when making big decision, I was very pleased with them

HPLOVER_87

9 de feb. de 2016

It was great service, he explained what my car needed to be done. It was quick and fast.he was very friendly, great experience overall

MCNUL49

9 de feb. de 2016

I'm a contractor on to go constantly. Needs fast service while I wait. Always get that here and back to making money. Thank you

GEBELERICHARD

9 de feb. de 2016

Been looking for a dealership i can trust to service my GT-R and i have heard good things about Fontana nissan.Called and i talked with Sean VanDusen over the phone , right a way i could tell he knew what he was talking about so i scheduled an appointment.I forgot to mention that Fontana nissan is 140 miles round trip compared to 10 miles at the other dealership,so i am very glad i made the drive!!!. Sean and i sat down and discussed what i wanted done to the car, again Sean was very helpful. He then introduced me to the tech who was going to work on my Guy Franzen. Guy then said it was ok if i wanted to watch him do the work on the GT-R. This is the first time anyone has let me watch them work on my car. Now i know for sure the work was done right!!!. Guy was really great for putting up with all my questions and what a great tech.!!! Overall it was a great experience and i will be bringing my GT-R back to the great guys at Fontana Nissan.

SYLVIA.PEREYRA

8 de feb. de 2016

I recommend Fontana Nissan to customers in the inland empire and Orange County they're services are great!! Their service reps are friendly and their turnaround time is punctual.

ROSA.DAVILA

8 de feb. de 2016

The day started before I even got to the dealership. I received an email after I submitted an estimate on my trade in and the experience started off strong. I let the staff know my nearly unattainable goals for my visit, and they made my dream a reality. I cannot wait for the next few years to fly by so that I can take my car and trade it in for a new one!

ANISHA9110

8 de feb. de 2016

I went in to get my oil changed and my tires checked on they told me both tires had a element only one tire was touchable the other tire would need to be changed out they wanted to charge me $140. I told him just patch the tire and I'll take my business somewhere else they charge me $30 for a patch I took my business to Costco where the guys there told me my tire was fixable and they only charged me $12 for a patch. I was very unhappy with my service there especially since this is a new car. The whole time that that guy kept on telling me about other stuff that needed to be fixed I felt like he was just after money.

BORISCARTER_34

8 de feb. de 2016

I had a scheduled appointment for an oil change at 7:40 AM. I went for an oil change but they tell me there is a recall on the passenger air bag so I allow them to do so thinking it still wouldn't take long for me to get my car back but little did I know I would get my car back at around 1pm. The worst part is they let my car battery die then try to make it seem like my battery was old which was the reason why my car did not start. Horrible customer care, they didn't even care!

TASHCORAL100

5 de feb. de 2016

Great customer service, patient, and friendly staff. I Would recommend any one that's looking for a new car to go to Nissan of Fontana.

osma

4 de feb. de 2016

i love how they talk to me amazing guys me encanto como me trataron son personas magnificasgracias por todo: Paulina, Cristian y Jermaine GRACIAS

lmhgaona

4 de feb. de 2016

I am very pleased with my visit to Nissan Fontana. This is my first purchase from Nissan and the staff was very helpful, friendly, and excellent skilled. I would recommend your dealership for purchasing.

CHRISTINA_YZAGUIRRE14

3 de feb. de 2016

Our visit at the Fontana Nissan was very pleasant. Cristian was very helpful and attentive. He answered all of our questions and made sure our experience at Fontana Nissan was the best. Jermaine was also very helpful. Very nice guy with a great personality. He made sure to explain everything with detail. Overall our experience there was excellent.

GLO_GALINDO

3 de feb. de 2016

The Service guy David was most helpful, was very informative in the service of my car, was very knowledgeable of the service I was getting and explain why. I would continue to take it there for service. I tried two other paces and was not satisfied with their service.

A_MORRIS2007

3 de feb. de 2016

The service was quick and easy. I was kept updated on what was going on with my car and how I could make sure it continued to run great. It was all around great service.

GLORIA_LUNA38

2 de feb. de 2016

Felicidades cuentan con un equipo amable y preparados nos hicieron sentir muy bien y lo mejor nos ayudaron en nuestro idioma espanol! Y me fascino mi van .gracia . Gloria y Ernesto Sanches .

DANIEL_FILETO

2 de feb. de 2016

Eric Thornton took the definition of customer service to a new level. He was very resourceful, helpful and treated me like family. He went above and beyond to satisfy me with my purchase. I would recommend to anyone looking for a easy stress free car buying experience. You won't be disappointed.

EDUARDOCONTRERAS51

2 de feb. de 2016

All the employees are very friendly and helpful. Alonso explained to me in depth all the features of the car he showed me. Customer service was excellent. It is always a lengthy process when purchasing a car, be patient. Words of advice fight for the lowest interest possible.

DANI.BRAVO16

2 de feb. de 2016

The reason I am giving this individual a 5 star is because he really deserves it! What coworker of his wouldn't think so? He was a perfect example of customer service. Helped me as much as he could to make a customer happy. And I thank him so much for it!

GUTIERREZZURDO1

2 de feb. de 2016

Very professional and friendly people and.I don't spend much time waiting for mi car and the good thing I don't need Appointment for the service!

LUISA.A_16

2 de feb. de 2016

I was really happy by the way me and my dad were welcomed. Although I wanted a different car I was happy with the car I purchase.

SDPALAFOX

2 de feb. de 2016

Friendly helpful saff who really try to help you out. Explained everything well and really try to meet all of our needs. Would recommend this dealership.

MARIOMUNIZJR

2 de feb. de 2016

They genuinely showed interest in my needs. I traded in my Sentra for a new one and my experience was great! Not what you'd think of a car dealership experience. I defiantly recommend this place if you're in the market!

TONY.DIAZ777777

2 de feb. de 2016

People where very helpful. I had a good experience. My wife and I loved the vehicle we purchased sales person that helped us where wonderful and the sales manager was very helpful as well . my finance person was very helpful too.

MELGHAWKINS

2 de feb. de 2016

Excellent rating was given due to the great costumer service. The car was finished on time and the repair were done right and the repair price was good

SHARLOWMONROE

2 de feb. de 2016

from the time the car arrived to the insurance claim , the whole process was smooth and easy.The car was returned in better condition then when it went in.Thank you Ric.

GIRAFFE-LOVE1

1 de feb. de 2016

Best experience ever when purchasing my first car ! I went to other dealers but they were just pushy, bad attitude, and wanted me to put a lot of money down. Fontana Nissan was the complete opposite to attach recommend this dealer. Won't be disappointed!

MPGIBSON0

1 de feb. de 2016

Service was excellent. All employees are always friendly. I was accomodated very nicely even though I did not have an appointment. Love that the dealership feeds their customers.

MON726

1 de feb. de 2016

Came in for a routine oil change. Stuck with a dubious $3500.00 bill that jumped to $5200.00 when mistakes were added. I paid.

SPCLK22

1 de feb. de 2016

I had an appt. scheduled for 12:00pm and arrived at approx. 11:40am. I did not received my car until 2 hours later! Fontana has windows were you can watch them service your vehicle and you would think that would encourage the workers to be mindful and not spend a lot of time chit chatting and wasting time, doesn't appear to have any affect on them!

reconb17

31 de ene. de 2016

I came in because I had a nail in my tire and another shop told me it would be a 3 hour wait just to fix my tire. I made my way to Fontana Nissan and was promptly greeted by Anthony. It must have been no more than an hour after he told me my car was getting washed. I wasn't even expecting a car wash, I just wanted my tire to be repaired. I will continue to do business with this service department because you can tell they really value your time.

CHI.SORIANO15

31 de ene. de 2016

My husband and I (mainly my husband) have been looking/researching for the right SUV for our growing family. We're a fairly young couple and sometimes we don't get taken seriously. I usually get the feeling that car salesman/woman are always "sizing" us up which makes the whole car buying process uncomfortable for me. However, not once did I feel that way here at Fontana Nissan (or they did a really good job not showing it.. I'm kidding) The minute we stepped out of our car and walked toward the lot, Linda greeted us IMMEDIATELY and she was VERY FRIENDLY! She was very accommodating and we never felt that "if you're not going to buy today, I'm not going to waste my time" feeling that we normally got from other dealerships we visited during our search. We also met Edgar and he too was very friendly. The negotiation part continued without pressure. The whole process was rather smooth and easy but the price was still a bit higher than expected so we told them that "we'd think about it". (I'm pretty sure those are dreaded words to dealerships.) We left to "think about it" but no other dealership gave us a price close enough to what we were willing to pay. (one salesman offered a Dodge Dart for that price . "What?!!") So we went back to Linda and Edgar and sealed the deal. On to Paulina, Paulina!! The signing part was so painless! She was very effecient with our time. We were pushing midnight by then and all I really wanted was to go home to our baby. That woman was SO FAST and oh so organized! We are very happy with our new car and the whole process at Fontana Nissan was very pleasant. Thank you so much Linda, Edgar and Paulina! You guys are so wonderful!! (And also thank you to the manager that was willing to go as low as he could for us.)-Chi

7SANTAFEJAY

29 de ene. de 2016

The staff at Fontana Nissan is always friendly and helpful. The service department is the best around, especially for GT-R's. It's always easy to make an appointment and they do an outstanding job of having the car ready on time, washed and all service done to perfection. I won't take my car anywhere else for servicing. Rick Del Rosario is my service writer and he's tops.

DIEGOFUGON

29 de ene. de 2016

This dealer is by far the best nissan dealer i ever had to deal with as far as service department goes right when your pulling in you have someone ask you if they can help you they dont leave you waiting in your car for ever they are fast and keep you up to date with everything they do to your car great experience.

TAPOUTJR

29 de ene. de 2016

I gave this a five (5) because the service in general, customer and car service was really acceptional. The atmosphere was very open and friendly, the employees at Fontana Nissan made you feel welcome as soon you step through the door, and thats how I felt since day one when I had bought my Sentra.

DJSPEEDY156

28 de ene. de 2016

Service engine light came on. Figured need a oil change too so might as well bring it in and get both checked out. Had a coupon for a free diagnostic check. So figured since I saving money on that I can also rotate the tires. Once the code was found and the service rep told me the issue figured ok let's get it fixed should be a couple hundred. But then he started upselling me like his life depended on it. Windshield repair, for a scratch, new spark plugs before he even looked under the hood, then to top it all off he charged me $130 for the free diagnostic I had a coupon for. Then I get a text with a laundry list of things they want to fix on my car which has been running perfectly. Total amount went up $900+. I decided to decline the service because I have plenty of mechanics that can work on my car. I just choose to bring to a Nissan Service center because it is close to my house and I thought they would give me a better price. I was sadly mistaken. I ended up paying $187 dollars for a oil change and tire rotation. Oh that also included the $130 for the Diagnostic that I had a Free coupon for. I have had two Nissans back to back Brand New only me as the owner. This experience has really made me want to go to another Brand. Great cars but this service visit really let me down. I will not say the employee who helped me because I don't know if this was how they personally try to improve their numbers or if this is how Nissan as a company trains their service reps to improve sales. If you really want to know who helped me let them read this and fess up. They will rather get rewarded for doing a great job at upwelling. Or should be warned that they should help a customer not price gouge them at every opportunity. Also don't think I am concerned about over paying. I gladly over spend money on stupid stuff. But don't make me feel like I am getting ripped off. If he would not have charged me the $130 for the free diagnostic I would have happily spent the $900+ to keep my little car running smooth. But because he made me feel like he was hustling me. I gladly took my car to my mechanic several city's away and got everything fixed for $700. Once again I would have gladly paid the $900+ for the convenience of getting it fixed at your location. But not for the feeling of getting Hustled. Sorry Ric guess it won't let me submit this unless I clicked an employee name.

HUNTTEH

28 de ene. de 2016

Excellent and timely services. I drop the car in the morning & pick up the car after work. Services were done as promised. Friendly customer services.

CPump

27 de ene. de 2016

I was impressed with my experience. The dealership was clean. The dealer (Ayman) was very knowledgable regarding the product. He did not pressure me into anything I did not want. And he makes a very good cup of coffee. Wes was also very pleasant to sit with and also very knowledgable.

TCALAIS2002

27 de ene. de 2016

I HAVE 3 VEHICLES THAT I GET SERVICED AT FONTANA NISSAN. TWO OF THEM WERE PURCHASED THERE. THE STAFF THERE ARE ALWAYS COURTEOUS, PROFESSIONAL, AND THEY DO REPAIRS/WORK IN A TIMELY MANNER. THEY GIVE YOU CALLS TO UPDATE YOU ON THE STATUS OF YOUR CAR REPAIR/SERVICE AND THEIR SHUTTLE SERVICE IS VERY EFFICIENT. I'M VERY PLEASED TO HAVE THEM IN MY NEIGHBORHOOD. FONTANA NISSAN YOU ROCK!

r.janner81

27 de ene. de 2016

The staff that helped me were all great, friendly, knowledgeable, and made the car buying experience easier. From my online inquiry through Victor, to Julissa helping me when I got there. She was very informative about the car I wanted. Domenic helped me get the deal that was within our budget. Jermaine at Finance, was very professional and not at all pushy. He offered what he needed to, but did not make me feel pressured. Thank you all for your help and wonderful service!

LISAPIZZA2188

27 de ene. de 2016

I had an awesome experience i couldnt be more happy with my purchase and i couldnt have done it without the help of your team! You have such a wonderful staff and to see nothing but smiles while i was being helped made my experience that much better thank you so much! Also thank you alyssa verduzco and jermaine brooks for all your patience help you 2 are awesome!! Thanks again fontana nissan!!

TORRESJUDITH28

26 de ene. de 2016

Just double think on what model or type of car you get look at various cars and think about prices get what you want not What they offer at times but overall great workers who are friendly great service

OMGGTR

26 de ene. de 2016

I've owned two Nissan GT-Rs, both of which I've been happy with. My only complaint was that the service departments are also subpar to other brands that I'm used to. All that changed when I went to Fontana. The team is exceptional, and I'd love to give a shoutout to Chris Heimburg. If it weren't for this service team, I would likely be driving another brand by now. Thanks again.

VBSILVA430

26 de ene. de 2016

We are returning customers and we will definitely be back! We didn't walk in with the intention of trading in our car, but after looking at the #'s we couldn't pass up the deal.

MILAKECLUB1

26 de ene. de 2016

I love all service,sellers and management everyone helping all needs,so nice have a snacks and coffee,place is very clean and Profesional from cars washers till all team end managers.

SD4JESUS2004

26 de ene. de 2016

One of the busiest service centers i have seen due to the customer preferred excellent service they provide. From the time that you arrive the professionals there are ready to assist you and check in your vehicle. I was thoroughly impressed by the speed and attension to detail of all the employees at Fontana Nissan. They were all involved in my great experience in some way or another, to the opening of the doors for the customers to guiding me to the free pop corn, to watching the mechanics expertly inspect my car and change my oil. This is the best dealership!

Megan

26 de ene. de 2016

Despite not having an appointment (I called the day before and was told to "come on in" instead of being given an appointment time) on a very busy Saturday, I was helped quickly and the wait time I was given was accurate. When I asked to be pointed in the direction of the waiting area Sean took me back and made me feel welcome. When my car was finished he provided a detailed explanation of what was completed and addressed. All the staff appeared to be working hard to make the experience as pleasant and efficient as possible.

ukgeoff

25 de ene. de 2016

The sales process went well and I was impressed with how good it went, the issues came after I left the dealership I am not sure my new car was checked, tyre pressures were not good so I had to stop and get that corrected, the when I got back home I looked at what should have been in the car included in the selling price and the car mats and cargo mats were missing, trying to get this sorted took a good 2 weeks, they did send 4 car mats but still no cargo mats, I had emailed 3 different people Syed, Cristian and Frank to let them know on the cargo mats and got no replys, I did have to get Nissan Corp Office involved to try and get it sorted out. I would not go back not even for a free oil change they offer!

FRANCISCO.BAHENA

25 de ene. de 2016

IT HAS GREAT SIRVICE FAST FRIENDLY GOOD PRICE FOR A FORD. SERVICE WRITER WAS GOOD FRIENDLY HAS MY QUESTION GAVE ME GOOD SRVICE.OVER ALL GREAT

kenanddonna

24 de ene. de 2016

We are in our 50s so we are experienced purchasers. We knew what we wanted, and we knew the price we wanted to pay. Guillermo was professional and Friendly. Steven was personable and also very professional. Syed the General Manager was the bomb. He bargained fairly and we got the deal we wanted. We love the new building , it was comfortable and not stressful. I would highly recommend this dealership and this Team if you are looking to purchase or lease.

CHRISTIANSORIANO102

23 de ene. de 2016

My vehicle was written up as soon as I pulled up to the service drive. Wait time was low and Herman was patient and listened to my concerns , the visit was convenient. I will be returning to this dealer for all my services.

HmK

22 de ene. de 2016

From the first minute pulling in to the last time leaving, everyone was very nice and made sure all question were answered and all concerns were addressed.

CHIVAS102996

20 de ene. de 2016

Me gusto la forma de como nos atendio, Chris Moran, nos dijo que no hablaba bien el espanol y se esforzo en darnos un buen servicio de atencion. La persona que tienen como representante de ventas, fue muy amable tambien, felicidades. Buen trabajo.

GARYBARLOW44

19 de ene. de 2016

They are always helpful and honest.They are very curtious and thorough.My favorite service person is Dave.I would recommend this place to all my family and friends.

EBLANCO1121

19 de ene. de 2016

When I went to purchase my new car everyone greet it me and allow me several options on purchasing a new car. I was very happy with my purchase.

JUMAJO21

19 de ene. de 2016

They were very helpful and gave me great customer service.Francisco was very helpful and very polite.Dominic gave great customer service, he was very knowledgable and patient to explain different programs.

JALVIDREZ69

19 de ene. de 2016

I had a really great experience for being a first time car buyer..........Everyone at Fontana Nissan worked well with me. Their customer service skills were awesome.

TNEGRETE2539

19 de ene. de 2016

I had a great experience at Fontana Nissan. The service was fast and employees were friendly, knowledgeable and prompt. I would definately recommend this place to friends and family. I look forward to using this place again in the future for my car needs. Thank you

MARIS.SHERWOOD

19 de ene. de 2016

Service is great, efficient, fast, and always done by happy and friendly people. Great atmosphere! Work is always done a very timely manner, and I'm called as soon as the service is done.

Abraham Soza

19 de ene. de 2016

The service on the car was excellent and costumer service was perfect. Very respectful and fast, always put the customer first and made sure they were fully safitisfied.

sdcv

19 de ene. de 2016

Service was good but I noticed somebody hit my car in the front theirs a scuff on the bumper and cracked grill I need to report these to the dealer

JOSE974820

18 de ene. de 2016

Excellent service. I had Juan help me and he was great . He was helpful and kind and took care of the problem that I had. He was quick at responding when I had called him.

CINDYCINDY111111

18 de ene. de 2016

he was very caring and explain everything very well , the service was good and reliable everything is clean and really good service specially when you want to know if your car is working well this is the best place to take it .

VGERARD

17 de ene. de 2016

David is always polite and gives great customer service every time I come in. I am always happy with his helpfulness and will not ask for anyone else except David!Thanks David!

tinabina1066atyahoo.com

15 de ene. de 2016

I feel that my service was excellent. I thought that Ric was very professional and was finished with my car in a timely matter. I will totally be back for service on my car.

SYLVIA_RAMIREZ92

15 de ene. de 2016

This has been by far the best experience I've ever had at a car dealer. They explained everything very clearly. All staff provided EXCELLENT customer service!

OBSIDIANGT

15 de ene. de 2016

Before choosing a service center for my GT-R, I did some research. On multiple occasions, Fontana Nissan was highly recommended. Notwithstanding the fact that certified GT-R master technicians are few and far between, and while it is a good 50 miles drive for me, Fontana Nissan is worth it. Plus, if you have a GT-R, I imagine you'd welcome the chance for a decent drive, bonus being it is with some unarguable purpose. "Honey, it's a productive jaunt down to service! I must be proactive!"

EVELYN_DUNSMORE

15 de ene. de 2016

My catalytic converter needed to be replaced. It was covered under warranty, but had to be determined by the Dealer first. Once determined, there was no question by the Dealer. The service was quick and efficient. Ric was amiable and helpful. My car was also cleaned in the process which is another bonus!

MEMOGNC

15 de ene. de 2016

Is a exelent dealer and the employees are very good persons they help to get a good deal for the customer. And is a very good dealer to go buy cars.

PAULLMILLER

15 de ene. de 2016

Had to bring in my Leaf for voluntary recall to reprogram the brake system. The appt was made quickly and the service manager ensured the service was completed quickly. Sooo important for people with busy lives. Thank You Fontana Nissan for great service

jeanetterico12

15 de ene. de 2016

The outstanding customer service that Christian Moran gave us was impeccable, not only flawless but memorable. Our concerns were many & each one was handled in a ginger fashion. The end result was us buying a rogue :)

JSALGADO

14 de ene. de 2016

My visit at Fontana Nissan was one of the best experience I had ever. They were fast and efficient and they actually took care of my needs without any hesitation. Awesome service all around. Keep up the great work.

Lizj909

13 de ene. de 2016

After months of searching for a car that we could afford and meet our needs, we ended up at Nissan in Fontana. We have been looking for an SUV with a 3rd row seat and lower miles. It was going to be our family car. The person that helped us was Julissa Escalera. She was very knowledgable and really helpful. She showed us a couple different options that were within our search criteria. After deciding on the car we liked we went through the financing step. Julissa helped us every step of the way. She was great. Thank you Julissa. We got the car we wanted and you helped make that happen!

Rachael

13 de ene. de 2016

the banner in the service department said: "free movie ticket for any test drive". After our service, the service department referral us to sales department. After 1.5 hour test drive, they told us that movie tickets program is over. very bad experience!!

TRAKMAN777

11 de ene. de 2016

The service department was great, they talked to my wife with respect and made her feel comfortable when she asked questions regarding our Pathfinder. The repairs and oil change were completed when they said they be done. Our time is important and we appreciated that the quality of service and attention to detail. Fontana Nissan is definitely a place I would recommend buying a car.

RANCHOPOOLSERVICE

11 de ene. de 2016

Great service my guy was awesome super fast and very nice Anthony was very on point and got my car done in time to pick up my kids super awesome

Christy

10 de ene. de 2016

Staff, especially julissa, was friendly and helpful. Came in with a true car price but then still had to. Spend 4 hours negotiating otherwise I'd give 4 stars....in the end, after redoing loan pprs...I ended up with a higher car price than was expecting...but was given a better interest rate.

ezroofrepairs

10 de ene. de 2016

I would totally recommend this dealer to everyone these types of cars are just amazing they are so durable and economic and not to mention the food is really good ??

Cecilia&Jose

8 de ene. de 2016

Very good service with all the team at Fontana Nissan. My experience was good, because I never have a experience like this before with a dealer.

MEL.CRISANTOS

6 de ene. de 2016

Christian Arrey was much help, and not a persistent/ pushy salesman. Got a decent price for my new vehicle, just be cautious when purchasing a warranty if it isn't something you're interested in.

G.M.MARQUINA24

6 de ene. de 2016

Would never go back to this dealer! I had very poor customer service I was very disappointed regret coming in to this dealer waste of my time waited a long period of time. i was instantly helped and was able to get what I need it at carmax excellent work excellent customer service I recommend carmax

CLAUDIAGARIBAY78

6 de ene. de 2016

Service person who gather my information at first was trying to get me into paying for maintenance my car did not need. : / that was not cool.

GARYRLINDSEY

5 de ene. de 2016

Very friendly very nice also very knowledgeable about the automobile and also very convincing. Also very family oriented convince me to buy two cars that are

BMORALES2385

5 de ene. de 2016

I received an exceptional service! Made me feel right at home. I'm looking forward to purchasing more vehicles here and definitely going to pass the word to all my friends and family. Awesome group of emplyees!

TRUSTINJESUS28

4 de ene. de 2016

I bought my 2010 Altima used in Feb of 2012 from Fontana Nissan and have gone there ever since to have it serviced. I have only good things to say about Fontana Nissan. I have never had a bad experience there. Every service rep and manager I have ever dealt with has always been very knowledgeable, courteous, honest, and professional. I am in and out in a timely manner and they have always gone above and beyond to provide me with great service.

STEP56.SC

4 de ene. de 2016

I pit a lot of miles on my truck they have always take good care of it and my wife care needs too so I in glad they good care of the customer

ERVINHRNNDZ

2 de ene. de 2016

I really like the service I definlly recommend you guys to my friends y family I am planning to go back to Fontana Nissan in the near future thnakyou

MMV110408

1 de ene. de 2016

Service was a lot better than the last visit I had, but of all the service techs at Fontana Nissan, Alex Ramos has been the BEST!!!!

CARMNL0213

1 de ene. de 2016

Love this dealer always receive good service from their employees and they're very pleasant I would recommend this dealer to all my friends and family

NIAGNZLZ

1 de ene. de 2016

Juan was great greater me with a smile and informed me of what was going on with my car Thanks Nissan Fontana will be back for my oil change !!

TONYAMCLELAND

1 de ene. de 2016

I was concerned about going on to the car lot but I was made to feel at ease. Christian gave me the details of the vehicle I was looking for. I never felt pressured

JC

31 de dic. de 2015

We typically get good customer service but this time we did not. David explained that they were too busy to call us to tell us our brake light was out, the air filter was dirty and the emergency brake needed adjusted, even though it was written on the inspection. Now we will have to bring the car back again to have them fix these minor things. Not my idea of good customer service.

C.ANZALDO82

31 de dic. de 2015

I went in for an oil change. The amazing gentleman by the name of Ric assisted me. He also brought to my attention that my window had a few cracks. He told me not to worry and also got that repaired for me. I left a happy customer. Nissan definitely took care of me.

esbenshades

30 de dic. de 2015

I have had numerous positive experiences at Fontana Nissan - from the purchase of my 2011 Altima to the numerous maintenance services since. We drive a great deal, so putting on 30,000 miles in a year is not unusual. Obviously, at that rate, maintenance service intervals come around really frequently. Usually, my go to service location is Fontana Nissan, which was the case yesterday. I went in for an oil change, transmission service, and a tire rotation. My service advisor, Mr. Herman Rivas, greeted me at my car door and wrote up the work order. During the inspection, the mechanic noted a couple of major items. One being the leaking of an oil cooler gasket (which to be honest I knew about but didn't have the funds to repair); and the other, which was the big surprise, was a cracked exhaust manifold. Now, I'm no motor head, but I knew that a cracked manifold was going to be some big bucks. Mr. Rivas went over the costs and we discussed the problem at length. Mr. Rivas was polite, understanding, and professional during all these conversations. At that point, Mr. Rivas called corporate on the warranty for the emissions systems and discovered that the car still fell under the mileage limitations for the warranty repair. Naturally, we moved forward on the repair. When I picked up the car several hours later, Mr. Rivas also let me know that a couple of the emission sensors were not functioning and that work was also covered under the emission warranty and was completed. Needless to say, I greatly appreciate the effort Mr. Rivas took to take care of my vehicle issues. While I'm sure Mr. Rivas just considers it another normal day, I couldn't be happier with the outcome and wanted to recognize the professionalism and dedication to customer service that Mr. Rivas exemplifies. Fontana Nissan has always treated me well. Yesterday, they went above and beyond.

LOPEZ

30 de dic. de 2015

The employees were very kind and helpful. Helped me and my family find the perfect car for us. The employees are also very helpful in making sure you get a good deal.

GDZLLA

29 de dic. de 2015

Guy performed 12,000 mile performance optimization service for my GTR. While I waited, I was able to catch up on some work in the customer lounge. Herman explained all the findings and settings, then I was on my way. I will continue to drive from Orange County for this level of customer service and courtesy.

AYCANEBE02

29 de dic. de 2015

Very friendly environment, get the job done the right way. They care for their customers. The staff is awesome. No other dealer can compare to this dealer.

SOLORYDR

29 de dic. de 2015

I drove more than an hour to have my GT-R serviced here due to the overwhelming recommendation of everyone on the forums. I am happy I listened, I am very pleased with their top rate service. Thank you Anthony and Ric in service, and GT-R tech Chris H. I will always make the trip for the excellent service!

SHANNONBRIONES

28 de dic. de 2015

David was/is very friendly, he was funny but yet professional, he's completely awesome, and got me in and out in no time. When I come back I want him to help me. Two thumbs up for David!!

STUSTOLL

28 de dic. de 2015

The only dealer in SoCal that will work on my GT-R. Chris is the best. He took the time to explain everything. I could see my car the whole time from the viewing window.

NICKUBOC

26 de dic. de 2015

I always take my Nissan vehicle to Fontana Nissan for service or repairs even though there are Nissan dealers closer to where I live. I do this because I know I can always count on them to get my vehicle up on the rack quickly, perform a thorough analysis and explain my pricing and options without any upselling. Dave Pisani is usually standing there waiting for me as I pull up, has my file history nearby and completes the initial paperwork in a few minutes. The cordiality of the entire service staff during the wait is also exemplary. My 2010 Sentra has 170,000 miles and still runs like a dream. I think a large part of that is due to the care it has received from the folks at Fontana Nissan.

RENEGUADEZ

26 de dic. de 2015

This dealership offers a variety of options. Staff are very professional and courteous. Paula is great. Very straight forward and a very charm approach. She knows what is customer service and deliberately delivered to satisfy customer needs as its best. Thank you Fonatana Nissan.

ysadulem

23 de dic. de 2015

Went to get my first oil change for free and Johnny was very friendly. I was not expecting a car wash which was very thoughtful and nice from you; saved me from washing and vacuuming my car :) everything was completed at a reasonable time. Thank you.

DWMSDSL

23 de dic. de 2015

We always feel that our car. Is being taken care of. In a more personal manner than either of us has experienced before. This before the fact that we bought the car used from another dealership.

fjfelix951

23 de dic. de 2015

Very comfortable I was attended immediately and with a smile and got a great deal. Everyone was friendly was lucky enough to have lunch there as well as they were serving tacos

happyowner

22 de dic. de 2015

I recently bought a car from Fontana Nissan. This is my second time buying a car from this dealership. Everyone here is awesome. They accomodate you and make you comfortable and do their best to streamline the car buying process. I was given a great deal on my car and I appreciated the personalized service provide by Eric Thornton who helped me make my purchase.

CAPTFRANCIS

22 de dic. de 2015

As the caption says this is the best place to buy a car in the Inland Empire. Courteous, reliable and professional service. Highly recommended by me and my family . This is our 7 Nissan and our second at this dealer and it will be 3 in a row by the end of Devember!!!

YVETTEA2010

21 de dic. de 2015

I've been going to this dealership for quite sometime now(the main reason is due to the fact that my car was purchased here). I've had decent experiences in the past but my last 2 visits were the worst. In the month of October I had a major 60k mile maintenance done on the vehicle(which seemed odd because it took them the exact amount of time a normal oil change takes). There were many red flags. Not even two months later my car was giving me major trouble. I really don't recommend this service center to anyone. Do not trust them with your vehicle, especially if it's your only one. Technically my car is still under warranty and yet somehow I had to pay $130 to have it inspected. I'm not comfortable with the staff and with the work they claim to do on my vehicle. As far as the repair on my car went, I was told that ,"the mechanic couldn't repeat the issue." So they didn't fix anything and yet had my car for a day and a half. I had to contact them as oppose to them contacting me. The list really just goes on about the bad visit. I'm really disappointed in this dealership. I held a very high respect for them and it felt like I could trust them with my vehicle. I'm disappointed to say that my car has started to repeat the issue(which is something a stay at home mother whom is 9months pregnant) shouldn't have to worry about. I'm flabbergasted that a company like this could get away with all the money they charge and not reciprocating the service nor customer service. I will be looking into contacting higher supervisors regarding my disappointing visit(s).

YCRIVAS1

21 de dic. de 2015

Very helpful people fast service I was in and out of the dealer within an hour the first person I worked with very helpful solve my problem explain to me very clearly what the problem was and fixed it

Car guy 123

18 de dic. de 2015

Went in for a standard oil change. I didn't have an appointment and was told it would be hard to fit me in. Even though I waited about 45 minutes they were able to get me in. Ive never been able to get in so quickly. The customer service was great and even though I didn't wanna hear it being difficult to fit me in at least they were honest about it.

Obeon

17 de dic. de 2015

I came for a routine oil change and Juan was very helpful to inform me I was overdue to have my tires rotated. Which I was shocked since another dealership had claimed to have done the job. Because of Juan's professionalism, I will always take my car to him!

GEOVANNASANCHEZ

17 de dic. de 2015

The staff was great, they were very helpful & understanding. They worked with our budget & down payment we were able to walk out with a car we were satisfied with & the negotiation did not take long.

MATTKARIMI1

16 de dic. de 2015

I took in my son's 2008 Nissan Altima for a recall. Robert Harlow who was my service advisor is a very friendly person which made my visit to Fontana Nissan a pleasant experience . Recall was taken care of within few hours also an inspection was done on the car and need of some services to be done were explained and suggested but no pressure. I highly recommend this service center.Matt- K Rancho Cucamonga

HENDOGMX

16 de dic. de 2015

Went in for my first oil change on a Monday morning. I didn't make an appointment. They took me in immediately. I was out within an hour, and they washed my truck. Very professional. Thanks Juan Blanco.

MIRIAME876

15 de dic. de 2015

Me gusto e servisio que me dieron y me contestaron todas mis preguntas y estoy satisfecha en el servisio que me brindaron gracias a chely

DSWEET05

15 de dic. de 2015

My service was excellent the other day I took my wife's car in for a break job and the took care of my in a timely manner like always

lasportz

14 de dic. de 2015

Was a great experience for buying my first brand new car..sales was very helpfyl in picking a car out.. i am a very satisfied customer.

JESSESPM

14 de dic. de 2015

I went for a routine scheduled maintenance oil change and tire rotation as a walk in, an hour and a half before the service department closed. I was greated by Herman Rivas and he promptly took care of me and told me three cars were ahead of me and told me it would take about two hours. As i was waiting in the lounge area for about an hour, Herman returned with the technician who was servicing my car and explained to me that the technician found the front driver side wheel had a lot of play and a part had to be replaced. Luckily for me the replacement was under warranty however since the service department was closing soon, I had to leave the car overnight and pick it up the next day. I told Herman that i got off work at 2 pm the next day where he told me the car should be ready by then. He then asked if I needed a ride back to my house and in no time at all I was on the last shuttle ride. The next day around 11 I called Herman to get an update on my car. He told me the car was getting serviced and reassured me he would call me as soon as the car was ready to be picked up. 4 hours later around 3 Herman called me and told me the car was ready to be picked up and asked if i needed to be picked up. I had a charity event to attend in Santa Monica, after i picked up my vehicle I headed straight to the charity event. I was 30 minutes late to the event but I was ok with that. I was dependant on Hermans word that my car would be ready by 2. If the car was returned to me any later than when i recieved it, I would have had to cancel the event. The staff was professional and friendly. Give Herman a promotion that guy is going places.

KSOZA24

13 de dic. de 2015

Fontana nissan helped me with the best deal I've ever could have and a new car was the cherry on top. The customers service was amazing and very helpful. And the car model is the best gas saver model around.

jeromeaguirredd

12 de dic. de 2015

Francisco is the reason I bought the car period. He was the most knowledgeable about the car I've been looking for. His personality is the most funny and I was always entertained with amazing and great stories. He also was helpful in knowing things about the car I was not aware the 2016 Maxima had. I was also able to get the extra accessories included for the car. My favorite included the multi -color interior lights, external grounded lights, and rear spoiler. Everyone should emulate the level of service Francisco is for he answers all your questions before you think of a question and if their are more questions afeel then he can find it right away and get it done ASAP. FROM KNOWLEDGE AND PERSONALITY TO LEVEL OF SERVICE HE IS WHAT EVERY SALES CONSULTANT HIGHEST CALIBER OF SERVICE SHOULD BE STRIVE TO BE.

GUSSERNINEONE

12 de dic. de 2015

Nissan Fontana is a dealership that allows the buyer to really feel like they are in control. The service there goes above and beyond with any question or concerns you have when looking to buy a brand new vehicle. I personally chose to buy a vehicle that I had my eyes set on. But after a discussion with my car dealer as to the long term benefits of the car I wanted I realized I was looking for a car that was both gas effiecent and fashionable. To this day, I am still excited to drive my car anywhere I go. Nissan Fontana is quality and their staff goes above and beyond for you to be satisfied with the vehicle you will have for the long run.

ANDIESEIPEL101

11 de dic. de 2015

I took my car into for service and I believe Johnny is the person who helped me! Did a wonderful of explaining everything thing! They even shuttled me back and forth from the dealership to my house and back again. The shuttle driver was very nice as well! Over 10/10

HARRIS.BENITA.61

9 de dic. de 2015

I am very pleased with my Nissan Altima that I purchased here almost a year ago. I also get all my service done for my car here and I am very pleased with the customer service in the service dept. They are always sending coupons for service which is awesome and me and the kids can get popcorn. Overall very pleased.

ADAMARYS714

9 de dic. de 2015

For me was a great expirence, thanks to Ayman, he has a excellent customer service, he help us right away and answered all our questions, and he informed us about everything we needed.....For sure i will be back.........

ROBERTMORALES190

9 de dic. de 2015

I come here to get both of my Nissans serviced. On my last service I got my tires rotated. Promptly and in and out of the dealership very fast. As a manager Paul even greeted me and checked to make sure I was being taken care of.

Jessicav2

9 de dic. de 2015

This was my first time here. Right when I pulled up David came out and helped me right away. He has excellent customer service!! He informed me about what needed to be done to my car and helped me understand what it was. He answered all over my questions. Thank you! I will be back!

ME4

9 de dic. de 2015

I pre-arranged the price and options my new car would have via the Internet Sales manager Victor. Everything went very well, however the "finance" lady did try to use tricky math and words to sell the extended warranty / ding protection / GAP insurance, however when I declined the services there was not a hard sell / push. My second car purchased here, so I guess that tells you I'd come back again.

JR92881

8 de dic. de 2015

I would like to share my experience at Fontana Nissan by saying that every employee that my wife and I came in contact with that evening was nothing more but an awesome and professional experience. Thank you for the best car buy experience ever.Julio

MUSHRUR_1

8 de dic. de 2015

MR.MATHEW RICHARDSON WAS THE FIRST PERSON FROM SALES I ENCOUNTERED AS I WALKED INTO THE DEALER SHIP. HE WAS VERY FRIENDLY AND HELPFUL TO ME AND TOOK HIS TIME TO EXPLAIN THE BENEFITS AND PROS OF THE VEHICLES I WAS INTERESTED FOR . HE DID NOT WANTED TO PERUSE OR FORCE ME INTO ANY DECISIONS WHICH I WAS VERY IMPRESSED FOR. AFTER CHECKING OUT FEW VEHICLES AND EXPLAINING MY NEEDS HE DID GOT ME THE PERFECT CAR I WAS LOOKING FOR , I DO NOT REMEMBER THE NAME FOR THE MANAGER WHO WORKED OUT THE DEAL AS I WANTED BUT HE TOO HAD PUT IN A LOT OF EFFORT IN ORDER FOR ME TO GET THE DEAL I WANT AND THE PAPER WORK WAS ALSO VERY QUICK AND FAST . AT THE END I WAS REALLY SATISFIED WITH THE DEAL AND THE EXPERIENCE I HAD FOR LEASING THE VEHICLE FOR THE FIRST TIME FORM NISSAN FONTANA.

GUADA

8 de dic. de 2015

They do what they can to try and get you a great deal! Most importantly they are friendly and work with what you are willing to work with... They dont just turn you down immediately like other dealers do.

nicholecastillo1

8 de dic. de 2015

I had the best experience here everyone was so helpful I really got a good deal and I would definately come here again! !I would recommend coming here for a car!

MRLG617

7 de dic. de 2015

shuttle took more than 2 hours to arrive to my place,but mr. Rick was so nice every time i call he took good care of me i will call him again thank you Rick.

JOEY L

6 de dic. de 2015

My 2015 GTR hit its 1000 mile after 12 month. The dealer I bought the car from always trying to sell me something wired like after market car alarm system. In that case, I have to find an more professional place to maintenance the car.I found Fontana Nissan on GTRLIFE forum. Chris is the GTR-Certified Technician who took care of the service. He did wheel alignment, transmission study, xxx check, clutch study and oil change. It take 3 hours to finish the work plus test drive. Very professional, very patient to my question, totally NO bullsh*t at all! This is the place I would definitely come back and recommend to all my friends.

SCONTRERAS454

5 de dic. de 2015

About a month ago I went to get an oil change and I was told not to do it that day because my car had synthetic oil, note that the guy didn't check what oil I had, he assumed because it's a brand new car (2015 Nissan sentra) it had 5000 miles and he said for me to wait. I took my car a few days ago and it turns out my car did not have synthetic oil. When I purchased my car I was told it had synthetic oil. I also called to confirm and they said the same. I also spoke with a manager about this incident and he said only the gtr requires synthetic oil while I understand that that car only requires I don't think a dealer should lie to its customers im very disappointed.

KRYSTLECLARE06

5 de dic. de 2015

Everytime I come here I always get good customer service and in the timely mattered. Everyone there alwyas is so friendly and nice and cares about there customers

ELDUKE1

5 de dic. de 2015

Necessary maintenance is required not only for the vehicle but also for the car owner and the car manufacturer because it develops and produces product confidence, it took Just A little while to perform the needed oil change , but an appointment system could be useful for required minor maintenance.

Ms.D. Bakersfield,CA.

5 de dic. de 2015

I highly recommend Fontana Nissan car shopping can be nerve-racking, but salesman Mathew put me at ease. He was very knowledgeable, answered all my questions, and listened to me the customer and helped me find the perfect car. I didn't feel pressured to buy a car I did not want.

CONCHAS.GERARDO

4 de dic. de 2015

Great service from beginning to end. Great people very helpful and understanding what I wanted in a vehicle. Very knowledgeable with Nissan vehicles. Happy co workers

cindylove.1112

3 de dic. de 2015

I can not be any more pleased with my experience I received from everybody especially Frank V. and his coworkers! Thank you Nissan for the amazing experience

mcamacho

3 de dic. de 2015

It's been a while that my husband and I had to go purchase a new vehicle. Between Julissa Escalera (sales Team D) and Manager Stephen Wilson, & (Chris Peppers) both made this a very rewarding painless experience. Not only did they make sure we were given the best deal they made sure we got the best interest rate. thank you Nissan for having not only the most professional, honest but the most amazing staff that made us feel like family.

Alex L.

2 de dic. de 2015

It was my first time in this service center.Close to 210 Free Way, comfortable to came and easy and to find the place. Professional service, very friendly personnel, comfortable waiting area.

RALFIGONZALEZ1

2 de dic. de 2015

Its a very good delarship .. They are very honest to the point where they helped me get the best montly payment possible.. I was bery satisfied walking out the door with my new car

happycarbuyer11

2 de dic. de 2015

Came in to look for replacement vehicle and I was helped tremendously by the staff here at Fontana Nissan. I was shown various vehicles that would suit my needs and never rushed or pressured into making a decision as to what I would like. For me making my choice in the car I wanted made the whole experience enjoyable and not one of those things to dread having to do.

AYALAJONY

2 de dic. de 2015

The customer service was exceptional, felt like I was at home. From the time we walked in we were grated nicely and politely, our process was very fast

QLIONMILENIO

1 de dic. de 2015

From the moment you walk in the dealership they make you feel home, the best customer service experience you will remember forever, they really care for your satisfaction.

ONLYSPEC4U

1 de dic. de 2015

Was in for oil change and just mentioned my seat belt wasn't clipping correctly. They looked at it and told me lets change it as it seems to have a issue no hassles as always ... Good job !

FLORETB909

30 de nov. de 2015

People were amazing and friendly. Did not know exactly what was wrong with my car but the guy that helped me with the service was able to explain the problem and fixed it that day. Very satisfied

BRENDAANDREW

27 de nov. de 2015

I dread taking my car for any type of service it is wait wait and more wait! I drove in to fontana nissan with no appt due to burning smell in my engine, well, not only did they find the problem...they did an oil chang and a recall....and i was there a fraction of what i have waited in any dealer for a simple oil change. Mr.Blanco really did take care of business!

REUBENMGARCIA

27 de nov. de 2015

The staff were very friendly and helpful. They found the issue that I was having with my vehicle and able to rectify it in a timely manner.

SHIRLEYTJ1104

26 de nov. de 2015

I was helped by Johnny R Torrez Jr. He greeted me and my daughter, lent his phone charger to me while waiting for the car. Loved the coffee and popcorn. He explained about the services in detail and very helpful till last minute. Thank you.

ruthpaz01

26 de nov. de 2015

The customer service I got here was outstanding! I'm very happy with my Nissan versa, but the experience I had with this dealership is something you expect when you purchase your new car. If you want a good salesman just ask for Matt. He will help you every step of the way. Matt, thank you! Also, thank you Nissan team! Victor, Frank and Wes.

MAXWELLWAFER

25 de nov. de 2015

This dealership definitely impressed me with their customer service and willingness to go the extra mile to please the customer. They were very friendly and patient with me throughout the whole process and worked with me to get the best possible deal. The only reason I didn't give them 5 stars is because this was my first car purchase and I don't have anyone to compare them to. That being said I would definitely recommend Fontana Nissan to my friends and family.Overall great experience, thanks guys!!

J.ORPILLA

25 de nov. de 2015

I had David assist me when I came in for an oil change. He's very thorough about the maintenance my car is due for. He even scheduled me for dec 1st in order to get my brake fluid changed and broken engine mount fixed.

MARIOMUNIZJR

25 de nov. de 2015

They were great in service. Attended to me right away and had my car ready when promised. Very friendly staff. Will definitely be beck for my next service!

nikki

24 de nov. de 2015

Very professional team that assisted me with my purchase. Chris was very knowledgeable about the used jeep I purchased. Leon Danayan was very helpful in getting the payment I wanted. Would absolutely recommend this dealership to my friends.

DANI.BRAVO16

24 de nov. de 2015

She was completely honest of the cars you want to know about. Their really respectful, help you out as much as she could. super Easy to talk to!

JAI900

23 de nov. de 2015

I am satisfied with my purchase and although it is a big expense I feel that I will gain much from this purchase. As of now I am commited to Nissan and dedicated to my versa.

Fredy P

23 de nov. de 2015

Oh My God!!!!what a service!!!!! between Matt our sales person and Jermaine the financial manager, they made me feel like a true VIP!!! I DEFINITELY WILL COME BACK AGAIN FOR MY NEXT CAR!!!!

mamasims

22 de nov. de 2015

I have worked with Frank V. in the past for purchasing a new car. He was very professional in his approach and knowledgeable of what our needs were. Conscience to not being too overbearing. Leon and Raul assisted with the purchase of our recent new vehicle. Everything went smoothly through the whole process of our experience. Friendly Personable. Attentive. Would recommend this dealership to family and friends.

jeanie0

20 de nov. de 2015

When i can into the dealership, I was greeted with professionalism though out the whole purchase of my new vehicle. I would diffidently refer my family and friends to Fontana Nissan.

MWCONST

20 de nov. de 2015

They did everything they could to please us. And they did!!!! Made the purchase of our go very smooth. Couldn't ask for better service.

TERESAEIMERS

19 de nov. de 2015

David and Paul made sure I was 100% satisfied when I got my car back from a 30K service and four new Hankook tires. They have great customer service skills and always ensure the customer is satisfied before leaving.

M31841

18 de nov. de 2015

My vehicle came off the rack at 1:32 PM and it took nearly one hour to get into my vehicle and drive off. Fontana Nissan should get their customers on their way asap.

vdh9052

17 de nov. de 2015

I dreaded the thought of going to a dealership to buy a car. My past experiences have not been good. Once, I almost fought a salesman. The experience I just had at Fontana Nissan was outstanding. The salesman, Ayman, was great and answered all my questions. I felt I was treated more than fairly during the negotiation stage. Signing papers was also pleasant. I was not pressured or tricked into anything I didn't want. Fontana Nissan is a place I can recommend to friends and family.

ANTILLON_PAOLA

17 de nov. de 2015

I felt comfortable , I didn't feel pressured in any way , and Julissa was very helpful also patient . I am very glad I chose Fontana Nissan to purchase my brand new Nissan versa, and I will refer Julissa to my friends and family .

TOMMITYLR

17 de nov. de 2015

I went into Fontana Nissan as the result of receiving a coupon for a discounted oil change. I found my service representative to be friendly and very knowledgeable. I would not hesitate to return. Great Service.

CATHYKUTT

17 de nov. de 2015

I was very pleased to find the car I was dreaming about but not sure I could own. The sales staff was professional. I was able to test drive the car, go over the excellent price offered without the "old car dealership" pressure. I was given time to make my choice and the paper process for the sale went super smooth. I've been getting my service at Fontana Nissan for years and was always happy, now I can recommend their sales staff too!

RVINGOWHITE66

17 de nov. de 2015

I was satisfied with the service I was provided. It was my first time at the service area, actually, that was my second visit in that location (first time when I purchased my car). I wish that there's someone outside at the arrival area to assist you or direct you. Not really a big deal because on my next service I now know where should I park my car and where to go.

MUNOZ.EDGAR10

16 de nov. de 2015

Last week I went to service my Nissan 370Z and as always the staff are helpful and deal with you in a very professional manner

KPORTILLO.R93

16 de nov. de 2015

I was satisfied with the customer service your salesman Ayman was very helpful and friendly and made me and my family feel welcomed if I was to refer some one I know to the same dealership I will definitely refer them to Ayman AlHafez.

THUERTA2007

12 de nov. de 2015

I got my first oil change on my new Altima and even though there were more people than expected and all the service people were very busy, I received excellent service, courteous and friendly.. Thank you Nissan, Teresa Huerta

DSWEET05

12 de nov. de 2015

I went to the dealership yesterday to get my oil changed I didn't have an appointment by Herman squeezed me in and took care of me. Herman has always help me and my wife with are cars he is the reason we stopped going to metro Nissan for are servicing

LETTYAGUILAR22

12 de nov. de 2015

Very good didn't have any problems service was great Ric help nice guy I had coffee and walked around . nice place happy with all

LOPEZEDWARD54

11 de nov. de 2015

Had a great experience quick service and good people. I would recommend Fontana Nissan to my friends and family most of my family have bought cars here.

TOOTSNBUD65

11 de nov. de 2015

Arrived early for an appt, was good staff would be advised I would wait...i could see work area, my vehicle wasn"t brought in until 1 1/2 hrs after I'd already been there then it was parked in work area for 30 mins before work was actually started....In total I was there 2 1/2hrs, when actual work only took about 30mins....Not happy for first time service n first Nissan purchase....Hope this isn't the norm....

VPICON5500

10 de nov. de 2015

I am totally satisfied with the work they did to my car but most of all I was satisfied knowing that my car was going to spend the night and I was provided transportation with a rent a car and I think Anthony so much for making it possible I wouldn't take my car anywhere else other than the dealership where I bought it I trust them and I'm happy with her work and i hope hopefully they continue doing good for my family and me my car to it's part of the family. Again thanks Anthony

Sandy Luna

10 de nov. de 2015

Fontana Nissan and it's employees are like my second family and home. This is the best place to shop for your vehicle. Why? Because1. From start to finish we were welcomed and treated with so much respect. We had people opening doors for us and everyone was very cheerful and kind. 2. Alfonso, our sales person made sure we really felt at home and comfortable at all times. He brought exactly the car we were looking for up to the front so we didn't even have to walk to the car lot. As soon as we set foot in the car he explained with very fine details all the features of the car and then walked us back in to the lobby where we were offered cold refreshments. From left to right we were being treated very nice and even got a free dinner from Victor from Internet Sales during our paperwork since it started getting late and almost during closing time. I want to thank everyone at Fontana Nissan, especially Juan Ortiz, Victor Osornio and Alfonso (The 3 Amigos) who made it happen for us and for all your kind gestures during our visit, the three of them made our shopping experience the best we've ever had!

Jo

9 de nov. de 2015

David in servicing was very helpful and got me in and out in a timely manner and made sure my service was completed to my satisfaction.

KGN69

7 de nov. de 2015

They worked with me until I was happy. This is my second car from and and I will buy my third car from here as well.

JON10

7 de nov. de 2015

Nissan has great quality cars, but the service is what sets them apart. Starting with Syed, he sets the tone for the team. Excellent customer service is what he gives, so the sales team follows suit. Guillermo even drove down to Imperial, CA to get the exact Pathfinder we wanted. The other dealership had left a few scratches on the outside, so Guillermo, Ric and Frank didn't hesitate to have it taken care of. Keep up the excellent work!

FM.NEUMANN

5 de nov. de 2015

By far the best customer service from the time you drive into the lot to the time you leave in your new vehicle! They are friendly and help you get into the vehicle you want at a fair price. They make you feel comfortable!

LAPTNGUYEN

4 de nov. de 2015

Sean provide excellent customer service, he went above and beyond his call of duty and provided an exceptional service.The technicians were all eager to help... thank you.

LEENOLAMILLIORN

4 de nov. de 2015

I look forward to getting my car serviced at Fontana Nissan. David Pisani's customer service, as always, was exceptional . He has always given 100%. He takes the stress out of dealing with automotive issues. Everyone at the dealership are always more than helpful.

CANDCGOLDBERG

4 de nov. de 2015

I was Met in front of the service center by My Service Advisor Ric Delrosario. He is always up front with Me, and allows Me to decide what I can afford to do at this time. Ric lets Me know in detail the necessary service that I should do now, and I can do what I can afford on My next visit. Ric is always very pleasant to work with.

FORHISLOVE4

4 de nov. de 2015

We were greeted promptly, and with great respect when we took our car in for service. I stated some issues I had when we first purchased the vehicle, that were not done at the time of purchase. They were corrected, and our car was delivered to us with all issues resolved, Thank you for a great job.

MDPALACIOUSA

4 de nov. de 2015

David Pisani is always great and even knows me by name when I come in for my Nissan truck service. Customer service is superb and the waiting area is nice.

MIN.WENDYJAMES

4 de nov. de 2015

Great service listen very well to what I needed in a car and was able to deliver me and new car instead of a uses car .

SD4JESUS2004

3 de nov. de 2015

The team at Fontana Nissan helped me get the best deal for my money and did it in a way that was professional and courteous. Out of 6 different Nissan dealerships that i visited, Fontana Nissan had the best people pulling for the customer.

TOOTSNBUD65

3 de nov. de 2015

After visiting Rotolo Chevy n not being impressed by the staff I decided to stop at Fontana Nissan n so glad I did....Very very friendly n helpful n staff especially my salesman Mike McConnell., loved working with him he listened to what I said n found me exactly what I wanted....I have to say best experience I ever had at a dealership n I've purchased several vehicles over the last 30yrs....I'll buy from here again as well as recommend Fontana Nissan to all I know....

CHRISMWU

3 de nov. de 2015

Herman Rivas booked me in the next day after I called . and Chris Heimburg did a great alignment and adjust my transmission on my 2015 GTR 1000 mile service.I will not go anywhere else .

DBBRADLEY17

3 de nov. de 2015

I visited Fontana Nissan to get my oil changed. It was a good experience. They offer snacks while you wait which is nice. One of the staff made it a point to say good morning which I thought was great customer service.

ANTONIOCABRAL83

3 de nov. de 2015

Never had a more relaxing environment the staff made me feel welcomed. Would definitely recommend to family and friends overall great job and great experience.

VICTOR0

3 de nov. de 2015

Herman at Fontana Nissan was great! Walked me through the xxx on my GTR and even notice my diffuser was broken and fixed it under warranty

BHURST1664

2 de nov. de 2015

I went to the dealership just to look at the Maxima and the Altima. Needed to get out of.a lease. The salesman who greeted me was great. He listened to my needs and made sure I got what I wanted. I had called a couple days earlier and spoke to Danny, however, was not impressed but his lack of information and did not like his attitude.

Melyssa

30 de oct. de 2015

Great service on completing an oil change. David is always so pleasant and informative. The car was done sooner than the time originally given, which is always a plus. As usual, this was a great visit.

VVINNIEVETT

29 de oct. de 2015

I went in to get a price for a remote for a 2012 Versa the original price I was quoted was 128.00 for the remote and 75.00 for programming it which I thought was pretty high already , so when I brought the car in I was charged 128.00 for the remote . Total came out to 269.13 which I thought was totally ridiculous. I'll be going else where from now on !!!

TERILBROUGHTON

29 de oct. de 2015

Great service on completing my due bill. Always have pleasant experiences with you all. Always feel taken care of when I do business with h you.

DIMAGGIO777

28 de oct. de 2015

From the time I stepped into the building, to the time Mr. Eric Thornton welcomed me, I was mesmerized by the high caliber quality of customer caring and respect for the client. NISSAN Fontana, CA operates in high class and excellence in service, the way the Hilton satisfies their customers. Everything is a reflection of Management and Owner. Mr. Eric Thornton had the patience of an angel, not only in showing me and helping me pick out a car that would suit my need, but in answering every question I had without once ever hesitating. Believe me, I can be a pain..lol. Anyways, I never felt under any pressure, I was treated like a v.i.p., and never felt like he was actually trying to sell me a vehicle. My decision to go look at a car was last minute. I had no intention of bying anything. I dont know if everyone in the sales dept. Is like Mr. Thornton, but I feel like one in a million. What a team!!! He told me the truth about everything, there was no underlying or hidden trap. I am so thankful for my new nissan, but most of all, as dorky as this may sound, I feel like Im part of a new family. It's odd, driving will never be the same again. Nissan cares! Mr. Thornton, Blessings to you always! You go out of your way and beyond for your clients, with a professionalism and experience that is deeply appreciated by myself, many others and Nissan of course!! Thank you so much!!

MARIAFRANCO74

28 de oct. de 2015

Fontana Nissan was very helpful, fast, and information. I had a great experience buying my new car. Fontana Nissan staff are very professional and friendly.

LADYJAG_4

28 de oct. de 2015

l was very surprised and pleased that they managed to wash the van within the time promised even though I did not request it. I had originally declined the wash.

EVERTHCHAMORRO

27 de oct. de 2015

I was not to sure what to expect when I was going to the dealers, but as I was shown around the lot and vehicles that were in my budget range. The customer service at Fontana Nissan is amazing as everyone there is so very friendly. I highly recommend this location if you are trying to buy a new or used car because they will truly take care of you. Thank you Brian Luey and Francisco Villalobos for getting me into my new car.

hzkrtrz

26 de oct. de 2015

We would like to compliment Mathew and Jermaine for making our recent visit a positive one Although we did not make a purchase we were very impressed with the facility and all staff we came in contact with. All were very helpful, friendly and professional We would not hesitate to recommend Fontana Nissan, as well as both Mathew and Jermaine Gerry&Kathy Krater

MDAVIS82213

24 de oct. de 2015

Good service, quick and good priced for the service I requested. I would recommend the location and the reps to friends. Thank you. I will see you in about 3000 miles.

JESSICACERVANTES394

22 de oct. de 2015

Really good service. The sales men let you choose your car and they're their when you want to see the car or take it for a test drive. Service is amazing they make it work for you financially.

FMOMIN83

22 de oct. de 2015

Great dealership. Everyone was friendly. Would go back another time and recommend to a friend. Sales manager and sales representative were very professional and helpful.

Selenaal

22 de oct. de 2015

This place is great, they are pretty quick, when I pulled up with no appointment and there was so many cars in line that I really thought it was going to take a long time but it didn't at all the waiting lounge is pretty nice too they have complimentary coffee, filtered water and popcorn. I will definitely be telling my Nissan family about this one!!

ALVAAL14

21 de oct. de 2015

I did the appointment on the website, it was easy and convenient and the service was excellent with a minimum waiting time, over all I glad I bought.. my car at Fontana Nissan

CATSGRANT1

21 de oct. de 2015

My visit to Fontana Nissan was very pleasant. I traveled from Victorville CA. to obtain service from another Nissan dealership, getting a second opinion on what was going on with my car is very important. The service was Fast and professional service.

ESTEFANYGUTIERREZ23

20 de oct. de 2015

Thank you to Shawn for all his help. The issue was taken care of in a timely manner and with little hassle. I had a great experience and plan on coming back.

DRIZNAK

20 de oct. de 2015

The work done on my car was wonderful and the wash was great. The service man I dealt with was very pushy and not one I'd care to deal with again. I do understand it's a business and money needs to be made but when someone is more focused on trying to push extra things and not listening to the customer than it tells me a lot. He was hearing me but not listening. Maybe he was just having a off day.

CRESTLINE.CA.2013

20 de oct. de 2015

The friendliness and the expertise of David made me very comfortable and confident that my car will be taken care and my car runs great

SZAMESNIK

20 de oct. de 2015

I never dread taking my car in for service! Everyone is always very friendly and accommodating. I even took my fiance's Honda in for an oil change because I trust them so much!

MIRANDA_DORANTES

19 de oct. de 2015

My car was stolen and I needed a car asap. I had gone to 2 different dealerships previously, one of them being Rock Honda, and no one even bothered to greet me. I was able to look at almost all the cars on the lot and i gave up because I did not receive any customer service and I thought it was very unprofessional. Then I went next door to Fontana Nissan and was greeted right away. Julissa was so incredibly friendly. I told her what I was looking for, my price range and she was able to help me. When I finally decided on a car I met Juan and he was super nice and funny. While he went to get the paper work done Julissa Kept us company the whole time. After my approval I met with Chris Peppers and he was so incredibly patient with all my questions. I would definitely recommend this dealership. I had the best experience!

GONZALEZFAMILY92335

19 de oct. de 2015

I went in on sat moring to get my oil changed I thought it was going to take over a hour but I needed to get it done I was out of there in a hour with a oli change and a car wash I was very happy.

KEENANALAMI

19 de oct. de 2015

I feel that they stole my 130 for diagnostic and did absolutely nothing because my car I went to a different mechanic and showed them the diagnostic and he showed me how they are lying to me.

VICTORLAGOS

16 de oct. de 2015

The team is excellent on attention since you come in to this facility,they make you feel like you are in you house,they ask you always "How can I help you" that way you feel confortable.

WONDAHWOMAN75

15 de oct. de 2015

I brought my car in for an oil change and tire rotation an found out later that it needed a radiator flush as well. The coupons that was mailed earlier really helped me save money.Keep sending coupons!

ER35JIMENEZ

15 de oct. de 2015

Service was fast! Everything that the Rogue needed was explained. Made us feel comfortable to get the service started. David was very polite and courteous. Will continue coming back for service

JIUDABEST

15 de oct. de 2015

Service was fast and on time. Our service advisor was very helpful explaining everything that is need it and what needed in my visit today.

PACHUCOS140

14 de oct. de 2015

Day have a good services and nissan fontana and day geeft me good driving ok thanks for da sevince ok ok a dont speck to much English im sorry

ALICEMURALLESC21

14 de oct. de 2015

Dave advised and explained all the work that need to be done, and made me feel comfortable not feeling the pressure when someone wants to sell you something. He has excellent sales skills.

HAITIAN.FAN

14 de oct. de 2015

The service is good and the staff is friendly.Nice place. Except that I have to wait in the customer room for more than 2 hours for the service. Anyway, the coffee is good!

CRISTIAN7692

13 de oct. de 2015

I answer high rating on the question because we were good attended and the we're help to get our car with a good deal.

F.ANZALDO

12 de oct. de 2015

I took my car in on Saturday morning, the place was packed, I was told that it would take 3 hours for the service, it only took 1 hour, I was very impressed, plus my car was cleaner than when I brought it in.

STEVENSON341

12 de oct. de 2015

Anthony, they settled the problem and got everything done in record time. They found the problem and told what needed to be done next time I was scheduled for a service.

Therryh

11 de oct. de 2015

I contacted Fontana Nissan on the internet and received a call from Alyssa. I found Alyssa very knowledgeable and she found the exact car I was looking for and at a price I could afford. She made my car buying experience very pleasant and easy. I would totally recommend buying a car with her help. Thank you again!!!

GORDOGATO1

10 de oct. de 2015

Friday morning our 2014 Versa Note would not start. Nissan Road Side Assistance had us towed to the closest dealer, Fontana Nissan. I had a very good experience. They took care of the problem and addressed a service recall and had me on my way in a reasonable time. They even washed and vaccumed my car! I was very impressed with the service.

VAZQUEZJ369

10 de oct. de 2015

Great service, helpful and happy employees everyone in a good mood. Sale person was very knowledgeable help my parents with their new 2016 Nissan frontier

MACBEVERLY

8 de oct. de 2015

The recall notice to the DMV was efficiently handled. The request to inspect my windshield was very professional, not pushy. If I asked Juan a question to which he did not know the answer, he said so and sought an answer. His estimate of time to fully complete the repair experience was off by nearly 20 minutes. It may have been because I failed to ask if his estimate also included the time to do the paperwork, pay the bill, and pick up the keys. I made my decision to have the repair done was based upon the 10 minute estimate to do the work. That estimate was accurate. However, it did make me 20 minutes late for an appointment in Redlands. Please have your employees over-estimate the time so that waiting time for paperwork is included. To reiterate my thoughts about your dealership, I want to say that I have been a very, very happy customer for 8 years and have recommended you to many of the people I have come in contact with over those 8 years.John F. Knippel

KLWHITMORE95

8 de oct. de 2015

David Pisani was very helpful and had great people skills. He was very friendly and wanted to ensure that we were comfortable during the short time that we were in the dealership. It was my first time getting my car serviced and it made it an enjoyable experience!!!

CHELSEALESNIAK1356

8 de oct. de 2015

Service department was the best as always. I will continue to get my car serviced there! Juan was awesome and got my truck in and out!

LMANCHEGO50

7 de oct. de 2015

Fontana Nissan Service Department is fast and efficient.I took my new car in for a routine oil change after work without an appointment. They were able to get my car in an out in under an hour. While due to the drought in California they no longer was vehicles, my windows were sparkling clean. All service was explained and covered. Thanks for getting me bqack on the road quickly and friendly.

HILLY_WA

7 de oct. de 2015

I hit a curb and totally destroyed the suspension of my car, David kept me up to date on all the work and explained everything so I would be able to understand it and let me know as soon as all the work was done and even enabled me to come pick up my car on a Sunday when the service center is closed.

TIFFANYKEMP25

6 de oct. de 2015

My first time getting my car serviced at a dealership. Great experience. Coffee was good. Victor got my car in and out with no problem and on a Saturday. I was able to see me car getting serviced through the window. No scams or secrets. Nice touch setting up that window in the waiting area.

DANMANG110

3 de oct. de 2015

Came to this dealership with not the best credit and not making amazing money . Needed a new reliable/ fuel Efficient car to get me to and from work . I hoped for the best and I Came home with a new 2015 Sentra with a low monthly payment.! I felt so taken care of and they worked with me to make it easy on me. Thank you Fontana Nissan !

BPFEIFER2006

2 de oct. de 2015

The service department was very knowledgeable it was able to keep me informed on any changes that we need to make. Better service then any other place I've went

MAYSOLMAN64

1 de oct. de 2015

Beacuse the sales person Linda Garcia was a beautiful person,friendly and the others persons too.And my husband and I feel godd with their treatment

FERN330

1 de oct. de 2015

Victor Rosario was great very helpful was outstanding was able to help me back back on the road was expecting a huge bill and was able to warranty my car

MARTHA22LN

1 de oct. de 2015

im very happy w / service , Raul Mendez and Phil Jimenez did great job , courteus & professional , keep the good job ,thank for all you do God Bless you all

ALEXCH77

1 de oct. de 2015

Courteous and professional, complimentary car wash is a compliment to the dealership, therefore, should be more thorough----- inside and outside, not just the exterior of the car.

BMUNOZ24

1 de oct. de 2015

Grateful to Fontana Nissan for taking care of me and my fam. They fed me twice and made me felt respected as a customer. I felt like I was being told the truth and there were no gimmicks or tricks. Great place to purchase my Nissan from!

ENIWINARNI1017

30 de sep. de 2015

Keep the good work, because customers is the KING.I'm so impressed with Mr.Frank Bachman and his team so very professional the way you approach the customers. And I was treated like a princess. .Lol. ...again thank you for all you doGod Bless You all as well!

MPORRAS30

30 de sep. de 2015

Very helpful and great customer service Paul did and excellent job explaining and answering my questions and concerns! The price may have been a slight issue but other then that I would return simply because of the service I received

CHARLVCA

30 de sep. de 2015

Since purchasing my Nissan Titan from Fontana Nissan nearly three years ago, I have had all of the prescribed maintenance performed at the dealership. The prices are very competitive with the independent shops, yet I am getting service from mechanics who know the ins and outs of Nissan vehicles. I believe using Nissan products helps my vehicle perform the way that it was designed. I've always been treated fairly and have not had any problems.

ACCG

30 de sep. de 2015

Salesmanship strategies are highly admirable. After visiting quite a few dealerships in the Valley, as a first-time buyer, the car buying experience became daunting and unhinging. Fontana Nissan has a fantastic team of amicable people who made the entire experience more than pleasant. It really feels like they have their customers' best interests at heart and that they genuinely want to build rapport with us. I will hopefully be purchasing my second vehicle with them in a few years.

SHANE SPRADLING

29 de sep. de 2015

We had a complicated purchase with multiple trades for one new vehicle. They handled the transaction well. My only complaint was how long it took to complete the paperwork with the F&I person. We were there for around 6 hours from the beginning of the deal to driving off the lot in our van.

CHUYIN747

29 de sep. de 2015

My car (truck) buying experience was awesome. Everyone at Fontana Nissan was friendly, helpful and eager to help but not at all aggressive. This was my first of three planned dealership visits for the day but the staff at Fontana Nissan made it impossible (in a very positive way) for me to go elsewhere. My visit far exceeded my expectations. I would recommend this dealer to ANYbody looking to purchase a vehicle.

OEGARCIA3

29 de sep. de 2015

We had a good experience because Francisco was very friendly and courteous with us. He tried to make us feel welcomed and made sure we were well taken care of.

MIKEKLINE

29 de sep. de 2015

Nice to have a first rate service center so close to home ! The total experience was positive from start to finish. Nissan has great products and warranties and services then well.

WOODSUEK

25 de sep. de 2015

Our sales person Alonso was very courteous and knowledgeable he gave us a tour of the service department even helped us set up our phones on the Bluetooth. My only complaint is that I didn't notice there was only one key hole on the doors would have liked to have key xxxxx on both front doors at least. But overall a great experience

Nick.T

25 de sep. de 2015

I had a xxx service and oil change performed at Fontana Nissan, and I cannot say enough about the quality of service I received. In particular, I had the opportunity to speak with one of their GT-R master techs (Chris) for quite a while and I was very impressed with his knowledge of the GT-R. Similarly, I spoke with Juan quite a bit and was equally impressed with his knowledge and willingness to help me select the best parts for my GT-R. Finally, thanks to Herman for helping schedule my appointment without much notice and getting my car in/out on time. As I mentioned in the title, I drive almost two hours to go to Fontana Nissan from San Diego despite two local Nissan dealerships, and it's worth every minute of the drive.

Janice Kwon

25 de sep. de 2015

I had a wonderful experience at the Nissan dealership in Fontana when I was shopping for a new car. Frank Villalobos was an outstanding sales man and he helped me throughout the whole process. I am happy with the Nissan I have and without the help of Frank I would have not have the great car I have today.

COUNTSR

24 de sep. de 2015

I knew what I wanted so that helped. As soon as I walked over to view NISSAN inventory a salesman came forward and asked if I needed help or if I needed time to look , if so he would be standing by waiting to answer any question I may have had. (good I thought, not pushy). Anyway, I told him what I was looking for, he brought out the key, I test drove the car, we went in to the office, I told them I needed an out-the-door quote and the deal was done. Total of two hours!

DRAGGNLVR

23 de sep. de 2015

As always - I get excellent customer service from the moment I drive my car in - to the moment I pick up my keys to leave. I have never dealt with a more pleasant group of people in the Automotive industry! I always recommend this dealership- and have now recently purchased my second car from Fontana Nissan. Great Job Team!

AUSTINHQUINN

23 de sep. de 2015

Fontana Nissan has gone out of there way several times for my wife and I. When we bought the car from them, they bought us dinner during the last steps of the purchase process. Every service, One of the owners checks in with us and is on a first name basis with us. He also gave us his personal cell number if we ever have any issues. Last service we had was a great experience, they even gave us a discount due to circumstances that they could not control. It wasn't their fault but they "stepped up to the plate".

UCF91730

22 de sep. de 2015

Everyone involved in my purchase was courteous, Friendly attentive. I was in a hurry by the time i arrived at the dealership the truck was out front, cleaned and waiting for me to test drive it. I strongly recommend them.

DERRIKFLOYD

22 de sep. de 2015

I brought my Pathfinder in for an oil change and to fix the A/C that had just went out. The online appointment system was great and I got rapid and friendly service from the beginning. It turned out to be a pretty complicated (and expensive) job with the service department holding onto my vehicle for about a week. My only complaint was that after the initial exceptional service I received it seemed as if I dropped off their radar and I was forgotten about as for several days they it seemed I had to chase them down to find out my car needed to be kept "one more day". After a couple days of this I was a little angry and expressed my frustration to Anthony and Ric and from that point on their service level rose once again to exceptional. I would have rated them higher overall except for that brief gap of service in the middle. The job was difficult but they got it done and took good care of me in regards to a rental vehicle. The service team was extremely friendly and went out of their way to make what was otherwise a horrible situation tolerable.

LISSANDRA.GONZALEZ90

22 de sep. de 2015

Took the car for the hand wash and I wait 1 hour and 30minutes , when the car was done that I checked it it was worse than what I had taken it for , I called the guy named ric witch is so rude and he said I had to wait 15 more minutes but that it would ce out the same !! So why do they give you the checks for free hand wash when you buy a car there... when all they do is xxxxxxxx!! I called the manager and he was surprised that they had washed the car like that !!

SUNFLOWERBRAT

21 de sep. de 2015

Victor was very helpful answered all my questions I had about my service and upcoming services that are needed for my vehicle. I was also very happy with the price.

AYREL4

21 de sep. de 2015

I went in to get my car serviced an Herman did an excellent job of giving great customer service. My car was finished in a timely manner and let me know of the other services your company offers.

MJOHNSON0

20 de sep. de 2015

My wife and I needed a new car but we wanted a specific car. We looked online and found that Fontana Nissan had the exact car we wanted at a killer price. We drove all the way up from Murrieta, CA and experienced the great customer service from Fontana Nissan. We are extremely happy with our purchase and the staff here was great.

LyricSLP

18 de sep. de 2015

I took my Altima in for it's second free oil change & check tire pressure. I had a specific time limit as I had an appt in Redlands. They were very courteous and promised to deliver on time. They totally delivered and even washed my car!

JZ4YOU

17 de sep. de 2015

Fontana Nissan is excellent in providing quality and timely services. Frank and victor did an exceptional job in helping me. I can't say enough of how much I appreciate them.

FloskiJr

17 de sep. de 2015

Frank Bachmann is a terrific general manager of this dealership. He has done everything to keep me happy with my cube. He made arrangements for me to get my carpet fixed in my car because it was coming away from the console area. Work was supposed to start at 8 a.m. when I called Ric in the service department at 5:30 p.m. he told me my car was ready and I needed to pick it up before 7 p.m. even though he was off work at 6 p.m. he said he would wait for me, he told me my car was being washed. When I arrived he was with another customer. Once he was done he let them know my car needed to be brought out When the car was brought out a check to see that the carpet When the car was brought out a check to see that the carpet was fixed and yes it was, my daughter and I got in the car to leave and she made a comment I thought they were going to wash the car. The car had not even been washed and I was irritated because of him saying it had been. I will go back to this dealership because I am very happy with the sales department but I'm not so happy with the service department

JFMARLEYP

17 de sep. de 2015

Great people. Everything was taken care of in a very complete way. All the details were planned out in a manner that made it all easy. The knowledge of our sales representative regarding our product purchased was very complete.

MAMUN_US

17 de sep. de 2015

Every time I take my vichele to this dealer for devices, they leave something undo. Last week I took my pathfinder for a service, they left all wirers hanging out under the dashboard, see picture bellow. I also stopped taking my vichele there for oil changes, because after every oil change my driveway and grarge floor would stained and full of motor oil from oil dripping.

ROBIN_GARCIA07

17 de sep. de 2015

Had my 2014 Juke 15k maintenance ck up done at Fontana Nissan and recently and I was very happy w/service given. The Service dept. Rep was Johnny and he was great. Thank You

RODRIGUEZ17

17 de sep. de 2015

I appreciated Shelly and Jerome service and professionalism in making the car purchase possible. Worked with our budget to make the visit a success. Thank you again

MAXIMO_GERARDO

16 de sep. de 2015

Service was excellent and fast. I told them my problem and they fixed it right away. They made it simple I will be back soon.

DEVER90920

16 de sep. de 2015

Customer service was absolutely great and did what they can to help get a car for a good price. Would recommend to anybody in need of a car for a decent price and decent payments

LUBAEZA04

14 de sep. de 2015

Found everything a person wants when they are looking for a veichle. Explain to me all the features that my car had. One week past and sales person still contacts me to see if I have any questions or concerns.

JPOLANCO11

14 de sep. de 2015

The host was very unpleasant. Very rude. Your online appointment scheduling seems to upset them Greatly. He acted as if I was inconveniencing him. He was upset that he had an appointment. He asked me if my car had been their before, how I made my appointment. Why did I pick him? I did not. I scheduled an appointment online. You guys emailed me daily with reminders. Then everybody acts like I am some walk in messing up their day. I asked for an air filter. Stated clearly that I would install myself. They installed anyway and charged me for labor. I received an air filter from parts. I also was not charged for windshield wipers. I figured I had been with the total amount, but when I got home I noticed I had not. So I received an air filter in hand and in car (2). Was charged only for one. Was not charged for wiper blades. You guys really need to get your act together and treat all customers nicely. It is not my fault someone works in service. I am not pleased at all. Lucky for you guys I do not want to go to a Jiffy lube and you are the closest dealer to me. That is the only reason I will be returning. Also my air filter was not even clamped down, it was just there open and un-clamped. If you guys had treated me like a paying customer I would have returned your products or gone back and paid for them. But I the way I felt, I could have cared less.

stpjdp77

14 de sep. de 2015

Rick del Rosario was great to work with and very helpful. He was pleasant and kept me informed of the status of the service. It was great to have the car wash back!

AIDAMONROY

13 de sep. de 2015

Juan Blanco shows great customer service. He made sure I was informed of everything that my vehicle needs and that i understood what he was talking about.

ALEJANDRANOGUERON1

13 de sep. de 2015

Excellent Service to the public all staff very friendly who works at the agency thank you very much again for you excellent service to the client

Willie

13 de sep. de 2015

Best experience buying my 1st new car! Frank Villalobos made sure of that. With all the questions I had, I thought for sure he'd get frustrated and tired of me. He had to be the most genuine person I've ever met especially with all the stereotypes of salesmen these days. Not Frank he was honest, patient, friendly. I'm defeniylydefenitly recommending Frank Villalobos to all my friends and family.

Fontana Resident

11 de sep. de 2015

Everyone was very friendly and helpful. Could have done better on the price. I way overpaid for the quality of car. When I tried to get price lowered I was brushed off. However, none of this was done by Mathew, he was very helpful.

MAC_SIX

11 de sep. de 2015

I came to Fontana Nissan to find a nice economical car, I was treated very well by my sales person Mrs. Linda Garcia and her boss Mr. Jermaine Brooks, although I originally purchased a standard vehicle and drove it for too days before realizing that shifting the vehicle was aggravating my disability, in my lower back and left leg, when I returned the vehicle I was treated with the same respect and courtesy, Thank you Fontana Nissan.

RUTHCERV

11 de sep. de 2015

Ayman and the guys at Fontana Nissan, were courteous, and considerate to my concerns. They really listened and followed through! I'm so happy and glad to be a part of the Nissan Family! Thank you guys!

LORE2155

11 de sep. de 2015

Staff was amazingly friendly and not pushy like other dealers, Metro Nissan Redlands and professional not like other dealers, Metro Nissan of Redlands. They're AWESOME!

LucyLu

10 de sep. de 2015

I received friendly service. My service adviser was well aware of where I was waiting and made sure my vehicle was ready on time. I went during a busy time, but was kept comfortable with the amenities Fontana Nissan offers (coffee, wifi, fresh pan dulce, and the awesome popcorn). Thank you David!

GAWEIK

10 de sep. de 2015

Found the salesperson knowleadgeable and respectful for my desire in a vehicle. I do not like the haggling in a car purchase and that was somewhat minimized. The financial work seemed to be more hassle free. Got a beautiful car with no interest for 72 months. Can't beat that. Thanks

Alejandro

3 de sep. de 2015

Buying a car from Fontana Nissan was a great choice it has such a positive environment and they literally do anything to help you get the car you want especially Chris Moran every dealer ship needs a guy like him with his great level of expertise in cars

Pandaman_Alex

31 de ago. de 2015

Customer service was really awesome Need more people like Chris Moran brought such good vibe with him and really knowledgable with cars made this process a fast easy enjoyable one

Andreuxis2029

29 de ago. de 2015

I went to look for a new car and Julissa helped me right away. She was so helpful and great at what she did! She made me a happy customer and got me the car I wanted! She was super helpful and didn't complain about my in decisions on different vehicles. If I were to buy a new car, without thinking it twice I would go straight to her! I recommend her 100% she was super friendly!

AJ

29 de ago. de 2015

Job well done! I would recommend anyone to go shop at Fontana Nissan.

AJ

28 de ago. de 2015

From the moment I stepped in to the time I left, I was treated with superb customer service. Not only did my salesman know the ins and outs of every vehicle I test drove, he was very polite and made the process easy. Job well done Frank Villalobos.

Elisabet C

25 de ago. de 2015

My sales person, Linda Garcia was awesome. She had great personality and made me feel like a long time friend. Was very patient with me on making the right choice for my car. I did not get my car the first day due to the fact that i went after 6 and i took my 4 year old son, on a school night so i had to take him home for bed. But when i went back, Linda went in on her DAY OFF to help me purchase my car. Thanks Linda you're the best! And thank you for making my son feel comfortable and keeping him entertained with snacks and fun conversation.

Elisabet

25 de ago. de 2015

Had a great sales person, her name is Linda Garcia. Didnt get my car in the first visit due to having my 4 year old with me on a school night. But Linda was great enough to go on her day off to help me finish my search. You are truly the best Linda.

Edith1171

22 de ago. de 2015

I bought my car in May from Julissa Escalera and she gave me excellent customer service she made sure all my questions were answered I really recommend buying a car from her.I never had such a great sales person like her..I rated her a perfect 10.

OneDae52

19 de ago. de 2015

Christian was so patient. My husband and I caught the bus to the dealership on a xxxx hot day in August. We met Christian who is easy to relate to. He spoke about how he used to catch the bus. I didn't feel like he was trying to sell us just anything, he really is genuine. He really wanted us to be happy with what we wanted and even though we didn't drive away with a car Christian gave us a ride, now how awesome is that.

Hot Dae in Fontana

19 de ago. de 2015

I hate hate hate going to a dealership and speaking with the sales people, because if you have ever had to buy a car you know they just want a commission and will say anything to get it, so I dreaded going in the hot hell sun on the bus to the Nissan in Fontana -yes me and my husband on the bus in Fontana in Aug I might add. I was guarded, but then I met Christian. He was so patient and easy to relate to. He spoke about how he used to catch the bus for two years. I didn't feel like he was trying to sell us just anything, he really is genuine. He really wanted us to be happy with what we wanted and even though we didn't drive away with a car Christian gave us a ride, now how awesome is that.

Mariana/Claudia Perez

16 de ago. de 2015

Had a great time this 2nd time around. Linda Garcia showed me around the lot to find my new car. Help my with all the questions that i had and explain a lot of things about the car i picked. she was there the whole time, love this lady. I will recommend Fontana Nissan to my friends and family and of course i will have them go with Linda Garcia. thanks Linda for all your help!!! :)

MarianaClaudia Perez

16 de ago. de 2015

This is my 2nd time buying a new car here, but this time the experience was better than the first. Linda Garcia (sales consultant) was really helpful and answer all my questions. Love the experience 2nd time around. Im really happy with my new Nissan Sentra.

Olivia F

15 de ago. de 2015

This was my second experience of purchasing a car with Fontana Nissan, This time I dealt with Christian Ivankich The deal closed I purchased a new car. Momma is happy and so is everyone in the home Thanks Chris.

happygirl

12 de ago. de 2015

I had a fabulous experience at Fontana Nissan. The Sales Consultant Christian Ivankich was very informative and helpful in addressing all of my questions reguarding the purchase of my new vehicle. I was especially impressed with the professionalism and non pressure feeling I recieved during my visit. I would recomend any of my friends or famiy to go to Fontana Nissan and ask for Christian Ivankich

HappyGirl

11 de ago. de 2015

I had a fablious experience at Fontana Nissan. The Sales Consultant Christian Lvankich was very informative and helpful in addressing all of my questions reguarding the purchase of my new vehicle. I was especially impressed with the professionalism and non pressure feeling I recieved during my visit. I would recomend any of my friends or famiy to go to Fontana Nissan and ask for Christian Lvankich.

Packleader1121

11 de ago. de 2015

Spencer helped me out with finding the right car for me and made the whole process fast and painless. I'm really happy with my new 2015 sentra sr! ! !

Georgia_Girl

8 de ago. de 2015

After being referred to see Christian Ivankich at Fontana Nissan, I can say the drive was worth it. The inventory this dealership has seems to be endless as the service is outstanding. Christian Ivankich's professionalism and knowledge made my visit to Fontana Nissan a great one. Christian is attentive and through with all my questions. Will most definitely refer anyone to Fontana Nissan and to pay Christian a visit. You will leave with exceptional service as I did.

Susan

8 de ago. de 2015

I had purchased my previous car from this family owned business and I was impressed by their honesty and integrity in the way they do business. This most recent experience began with making a phone call to Frank bachman, stating what I would like and the process began. The staff at Fontana Nissan are exceptional in their commitment to be the best in their field and once again they earned more than a five star rating. The purchase of my car was the easiest purchase I have ever made. I would like to thank Danny for overseeing the experience and Alonso Cerrillo for creating a genuine buying experience. They truly an exceptional team!

Stephanie Cospelich

8 de ago. de 2015

After being referred to see Christian Ivankich at Fontana Nissan, I can say the drive was worth it. The inventory this dealership has seems to be endless as the service is outstanding. Christian Ivankich's professionalism and knowledge made my visit to Fontana Nissan a great one. Christian is attentive and through with all my questions. Will most definitely refer anyone to Fontana Nissan and to pay Christian a visit. You will leave with exceptional service as I did.

D. Moreno

8 de ago. de 2015

If your thinking about buying a car go to Fontana Nissan and ask for Chris Moran. He is very knowledgable and professional in his field. Along with Chris the rest of the staff at Fontana Nissan is very friendly a d welcoming and friendly and go out of their way to make you feel like family, their hospitality is unheard of they all are very caring and go out of their way to help you get in a new car. I am so glad I went their and will tell every one to go to Fontana Nissan and let them help you.

Georgia_Girl

8 de ago. de 2015

After being referred to see Christian Ivankich at Fontana Nissan, I can say the drive was worth it. The inventory this dealership has seems to be endless as the service is outstanding. Christian Ivankich's professionalism and knowledge made my visit to Fontana Nissan a great one. Christian is attentive and through with all my questions. Will most defiantly refer anyone to Fontana Nissan and to pay Christian a visit. You will leave with exceptional service as I did.

Dmoreno

8 de ago. de 2015

The staff at Fontana goes out of their way to make you feel comfortable. Chris Moran has such a great personality and is also very professional in his knowledge of the cars he showed me. He helped me get into a car I never thought possible. With his help and the help of the staff I drove off in a car of my dreams. I would highly recommend everyone who is looking for a car to take s ride down to Fontana Nissan, I can tell you from experience you will be very satisfied in their customer service.

Modelo5

7 de ago. de 2015

I dealt with the young lady Alyssa in Internet Sales and I have to admit she hands down made the whole experience from front to back so simple! She was very knowledgeable with numbers and I felt very comfortable. Thank you to the whole Fontana Nissan team for vip service and great employees you have. I shall return for all services needed on my car and definitely refer all my friends to Alyssa and co. I'm a very happy owner of a brand new Sentra!

Dmoreno

7 de ago. de 2015

Came in to get 50.00target gift card , had to test drive a car. Salesman Chris Moran helped me look at some nice cars and talked me into going home with a nice car of my dreams!!!

Laurahdz22

6 de ago. de 2015

I had an amazing experience here ,my sales person was Luis Hernandez and also mariannet romero assisted ! They make you feel more than welcomed and sure of the choice you make on purchasing a car ! Very polite environment ! Great deals!

Cain Guerra

6 de ago. de 2015

Had a great experience buying my first car marianet romero explained everything well to me well and i would recommend this dealer to all my friends and family THANK YOU NISSA

Steven Quintana

6 de ago. de 2015

Julissa was the sales representative that guided me through the whole process of purchasing my car. She was very informative and knowledgeable; if Julissa did not have the answer to my question she knew who to go to and gave me a response in a timely manner. My experience was a pleasant one, as I had no problems and the process went smoothly. I would recommend Julissa and the team at Fontana Nissan for anyone who is looking for the perfect experience while purchasing their car.

Troy

4 de ago. de 2015

Greetings,Everyone at Fontana Nissan is genuinely happy and enjoys their job. Professional, knowledgeable, pleasant to deal with, in addition to the infectious smiles. I had so much fun at Fontana Nissan, I wish that I could afford to buy another car. This is my fourth Nissan. I traded in my 2004 Nissan Frontier, purchased a nice Certified Pre-Owned 2013 Nissan Frontier SV, Extended Cab, V6, 6 Speed manual. Rare and hard to find with the 6 speed manual. I love this truck !!! All in all, we negotiated a pretty good deal. My bottom line with a full-on warranty was thousands less than if I would have bought a brand new 2015 Frontier without the warranty. A decent trade in for my 2004 Frontier XE and a decent purchase price on my 2013 Frontier SV. Fontana Nissan reminds me of what Performance Nissan used to be. ( now Duarte Nissan )I recognized some of the Sales staff that used to be with Performance Nissan. That culture and aftermarket enthusiasm makse Fontana Nissan special among Nissan dealers. Past to current Nissans.1.) 2001 Black Altima 5 speed manual KA24DE2.) 2004 Silver Sentra Spec-V 6 speed manual QR25DE3.) 2005 Pewter Frontier XE 5 speed manual KA24DELast but not least. .................................................4.) 2013 Black Frontier SV 6 speed manual V6 VQ40 CURRENTThanks Matthew, Jerome, Juan, Francisco, Luis and to those I didn't mention.Troy

Kaao2

4 de ago. de 2015

Had a great experience my sales person christian Ivankich was key in me buying my first Nissan car , he was friendly and we'll informed will be letting my family the good experience I had at Fontana Nissan

christian

1 de ago. de 2015

The team at Fontana Nissan are very friendly .Christian ivankich is the best we have bought from him in the past and will continue to buy and reccomend him to continue looking. .this was the first time I left feeling over satisfied.ty Christian your awesome.

teri45

1 de ago. de 2015

Christian ivankich best salesman ever I left Fontana Nissan feeling over satisfied I will recommend Fontana Nissan and Christian to anyone looking to buy a car

Stephanie Maya

29 de jul. de 2015

I'm extremely satisfied with julissa service she really knows how to get into details about the cars overall I am super happy with the customer service she provide I highly recommend this dealership in for you guys to ask for her particularly she's really good at what she does and I'm really happy that Fontana Nissan has her as an employee

Sal Castro

29 de jul. de 2015

I recently went to fontana nissan, very nervous about trying to get a new car. unfortunately i was not able to get a car yet.... but with the help of julissa escalera my experience in car searching was very beneficial. she was very informational, professional, and very easy to talk to making what was a nervous experience into a fun one. she was able to provide me with information that i needed so that i can make my car purchasing possible. in as detailed as she could possibly explain the features of the car she was able to do so with ease and if there was anything she was not sure of she would get the info she needed to explain to me. i will be coming back to fontana nissan and will be recommending all my family and friends to julissa escalera at fontana nissan great employee

Sal Castro

28 de jul. de 2015

I recently went to fontana nissan, very nervous about trying to get a new car. unfortunately i was not able to get a car yet.... but with the help of julissa escalera my experience in car searching was very beneficial. she was very informational, professional, and very easy to talk to making what was a nervous experience into a fun one. she was able to provide me with information that i needed so that i can make my car purchasing possible. in as detailed as she could possibly explain the features of the car she was able to do so with ease and if there was anything she was not sure of she would get the info she needed to explain to me. i will be coming back to fontana nissan and will be recommending all my family and friends to julissa escalera at fontana nissan great employee

Dennis

25 de jul. de 2015

If you are thinking about buying a nissan ask for Julissa. She is fantastic! She will answer all of your questions and if she does not know the answer she will find it out for you. Very helpful. Very pleasant. Julissa made buying my truck a fun experience.

JrPabon

5 de jul. de 2015

Pancho Alvarez was a Really helpful and try his best to provide with the best services possible. For my next vehicle I'll be purchasing from this dealership.

marteaga17

13 de jun. de 2015

I don't even know where to begin. But today I have had the worst service ever. RIC Del ROSARIO is the worst manager. Doesn't care and rude . My car was dropped off at 7am and it's 3:54 and haven't gotten it back. They lost my keys and need to program new ones, they still haven't done that!! Never go there for service!!!! I wouldn't even give him a 1 star but had to.

Nessa

1 de jun. de 2015

I was so surprised with the customer service I got but everyone was so professional. Francisco Anzaldo was very cordial and helpful. Thanks to all.

Coach80

28 de may. de 2015

Didn't buy my car there but had it serviced there. After having it serviced, I'm glad I didn't buy there especially if the service department is any indication of the dealership's integrity. my wife took my Altima in for an oil change & tire service. They did the oil & filter no problem, but didnt even bother to wash the car. The service manager responded to my email about the was saying they had to take out car washes because of the drought. Not sure how true that was but Ok, I can deal with that but they charged my wife $24.95 more to rotate the tires & check the pressure. they did move the front tires to the back & vice versa. I looked & they didnt put the valve covers back on the back tires. Then I drove & sure enough the pressure was saying 36 psi on the front & 33 psi on the 2 in the back. Just like before I took it in when it was 33 psi on front & 36 psi on the back. Basically they didnt check at all. The Service manager told me they checked & it would be on the paperwork. The paperwork showed 36 psi front & 36 psi back yet nothing changed except the moved the tires. They lied. Simple as that. I dont know if they were trying to take advantage of my wife because she's a woman or they're lying & incompetent. But to me, that's totally unacceptable & totally underhanded. i should've checked some reviews because the ones I see are very bad regarding the service dept. I normally give everyone a chance to make it right but I really dont trust their service dept at all.

GT-R Marine

23 de may. de 2015

I took my new 2015 GT-R here for its first 1000 mile service after hearing really good things about Chris. Every expectation I had after coming here were met and then some! I would highly recommend anyone that owns a GT-R to take theirs here to get the best possible service in the SoCal area. I also want to add that Ric was very helpful as well during the check in process. Keep up the good work and I will definitely be coming back again soon!

spunday

1 de may. de 2015

Well, I was in the market for a new car again, but this time it was for me and not for my mom. Since I had great service here last month, I decided to go to Fontana Nissan again. I contacted Francisco Anzaldo and I told him the exact car I wanted since I already previewed it on their website. Francisco and the finance department were pleasant with the price negotiations and we finally agreed on a price. The transaction went smoothly and I must make mention of the finance manager, Luie Hernandez. He was really straightforward and explained all the paperwork in a clear and concise manner. Sometimes, all that paperwork can be intimidating, but not this time. Once again, I was very pleased with the way I was treated and the price of the car and I have no hesitation to recommend this dealership.

CLesniak

17 de abr. de 2015

The whole crew really made my buying experience the best! Wouldn't go anywhere else for a new car! Leon and Eddie worked their hardest to get me the best deal, and Luis made the financing as easy as possible.

rudy24

18 de mar. de 2015

Leon and Guillermo very helpful. My sister bought this overpriced and defective car at Valley Kia and they helped my trade in affordable. Greatcustomer service.

billb

15 de mar. de 2015

Bill Brich; Rancho Cucamonga"Absolutely Wonderful Service"Like many others, I too had a great buying experience. I just purchased an awesome 2014 Nissan-Frontier Truck. The salesman Francisco Anzaldo was a great salesman. He had the experience of not pressuring my wife and myself into making a purchase we are not ready to make. He was very helpful and answered all my questions and let us tell him of our financial concerns to avoid us from making a purchase that we could not afford. We didn't feel pressured into buying the vehicle, but Francisco worked us setting up financial terms that allowed us to by the truck. The truck is an awesome vehicle and is a certified pre-owned vehicle in excellent condition with extremely low miles. It was everything I was looking for in this particular model. In the end I got a great deal and I love it. The Finance person who setup my paperwork was very helpful and friendly too. I would definitely recommend this dealership to my family and friends.

Joey

8 de mar. de 2015

Myself and wife purchased a new 2014 Sentra. The experience was very good and the people that we dealt with were very polite and friendly. They provided the information needed and allow for my concerns to be taken into consideration. Job well done

Asaathoff0916

5 de mar. de 2015

Everyone was great! I love my Murano. This was the 4th purchase for my Family from Fontana Nissan. I will continue to recommend them to other family members as well as friends.

Martha M.

3 de mar. de 2015

I had a great buying experience. The salesman Guillermo Loera was great, he was very helpful and answered all my questions. I didn't feel pressured into buying, but I did buy my Rogue, I got a great deal and I love it. The whole team was very helpful and friendly. I would recommend this dealership to my family and friends.

shipleybshipley

4 de feb. de 2015

I gave this dealership my loyalty, and I referred people to this dealership and they turned around and tried to rip me off!!!!! Palm Springs Hyundai offered me $8800 for my 2012 versa and some other dealers offered me 8000.....these people offered me just over 7000!!!!!!! They had a guaranteed sale but they got greedy and tried to rip me off!!!!!! NEVER AGAIN!!!!!! THIS WILL BE POSTED ON EVERY SITE POSSIBLE!!!!!! STAY AWAY FROM FONTANA NISSAN!!!!

minicoop

4 de feb. de 2015

After visiting several dealerships over the weekend and online, I was convinced that I was only going to go for a test drive at Fontana Nissan because I was so frustrated. But the customer service at this dealership exceeded my expectations. Frank was very friendly and he was able to answer all of my questions, while Leon refused to let me leave the dealership without being a happy customer. While the original price was slightly higher than what I was willing to pay, Leon met me in the middle; even when I presented him with a ridiculous counteroffer. Because their cars are priced at a very low mark-up, he couldn't meet my demands, but the out the door price was very fair. I would definitely come back to this dealership & highly recommend it to any of my friends.

Rafikey - A friend that is wise

31 de ene. de 2015

Today, I was so blessed to come across my Juke at Fontana Nissian. I was greeted by several associates, I felt welcome from the start. I was so happy to meet people who were not down my throat trying to make a sale, but really more concerned about my needs and wants, starting with Francisco Anzaldo he was so full of knowledge that it blew me away. He was really friendly and worked like an angel on my behalf. Once I drove the car, I fell in love, it was all I expected, and so much more. The easy part was over, now waiting on the approval, but that was just as, if not easier than finding my dream car. I was honest with what I could do and they were honest too, Leon Danayan made what would seem impossible, possible. Thank you to all the smiles and hello and opening of doors I experienced tonight. This dealership treats you as royalty, like an extension of your family. This is the place to buy your car, if you want to feel like you are heard. Thank you All, My JUKE - JesusUltimatelyKnowsEverything - Rafikey

happy customer

23 de ene. de 2015

I only intended to test drive a Sentra and a Versa. But ended up purchasing a new 2014 Sentra in the color and options I wanted. There was no "salesman" pressure. I felt very comfortable, which is very unusual for me since I don't like salesman per-say. Thank you so much Victor, Leon and Luis for all your help !! You all rate 5 stars !!!

Fdrey

23 de ene. de 2015

This dealership went above and beyond our expectations. We felt they valued our time and were very willing to work with us. We are very happy with our brand new 2015 Rogue! Thank you, Fontana Nissan!

Bryan

16 de ene. de 2015

Sasha was great answered all my questions and she was honest and always had a smile on her face just amazing service! Well be recommending her to my friends

jackie

2 de ene. de 2015

Sasha Bush was extremely helpful and friendly, I was happy with her overall performance. I am missing my floor mats, noticed till the next morning. I have since contacted Sasha with my concern, waiting on her response.I did find the finance person to be a bit pushy, trying to sell extended warranty, made me very uncomfortable and took up a lot of my time. I would definitely recommend Sasha Bush.Jackie Lopez

pancho2650

10 de dic. de 2014

I live in High Desert and ended driving 40 miles to the Fontana dealership. Within 5 minutes of us arriving Aryel had approached us. He was very professional and courteous to my family. We had our options open for us on the type of car we wanted. We started from the Sentra and he was very knowledgeable of the car. We liked it, but not convinced to buy it. He next showed us the new Altimas. Before our purchase we already had a 03 Altima and 07 Altima, so we told him what makes the 2015 Altima worth it. Right away he showed us all the new features and he also showed us a sports edition with the added spoiler and remote start ignition. We were sold, from there we went on to negotiations and got the car we wanted. The sales manager and finance manager were great too, but Aryel did an outstanding job.

nico1199

8 de dic. de 2014

Fontana Nissan is the only dealership that I will take my GT-R to. Michael (Service Advisor), Chris (GT-R Technician), and Scott Vanderheide (Parts Department) are all a pleasure to deal with. They are all very friendly and helpful. It's hard to find a dealership in Southern California that caters to the GT-R crowd in an expected matter, but I would have to say all 3 of these gentlemen have exceeded my expectations (and the expectations of other Southern California GT-R Owners I have met). The drive there may not be the best, but it is all worth it.

Boriqua-princess

2 de dic. de 2014

I had been shopping for a new car for a few months. I decided to finally take the plunge on the 24th of Nov at Fontana Nissan. Fontana Nissan's priority is not about customer satisfaction... 1- They kept trying to sell me a car I didn't want, 2- the color I never asked for, 3- hesitant to negotiate on my trade-in, and 4- offering a ridiculous rate on financing when I have great credit. I'll never go there again. Bought my new 2015 Nissan Rogue the next day from San Bernardino Nissan... Love my car! Your loss...

roberta.newton1

12 de nov. de 2014

Fast , Friendly service !! Ended up purchasing my Altima and I love it and am very satisfied with our service . We were out of there in no time .

KJGarcia

10 de nov. de 2014

As an active duty military service member, I am always in a new area. I was looking for a 2007-2008 Nissan 350Z and looking to trade in my 2006 350Z Roadster. I saw the ad for a 2007 Grand Touring 350Z and immediately called. I spoke with Alyssa Verduzco and she informed me that the car was available still and there had been a lot of calls on it. I told her I would not be able to make it into the dealership until I was off work but she assured me they would be open. When I arrived at Fontana Nissan, I asked if Alyssa was in. After the paged her, the receptionist informed me that Alyssa was gone and that Jose Figueroa would help me. Mr. Figueroa answered all my questions and we went for a test drive in the vehicle. Upon returning from the test drive we negotiated trade in values and cost of the vehicle. Mr. Leon Danayan made sure I got the deal I wanted and was satisfied with. Mr. Figueroa and Mr. Danayan are professionals who understand the automotive consumer market and I would not hesitate to recommend anyone looking for a car new/used to them. After driving the vehicle back and the next day I noticed there were a few things wrong with the vehicle. The driver's side headlight assembly had a lot of condensation, the windshield weather stripping came off driving home, and the brakes were extremely squeaky. I called back and spoke with Alyssa and she told me to bring the vehicle back in and assured me that they would take care of everything at Fontana Nissan's expense. She understood that these things were not noticed when I came in the evening prior and went on a short test drive. She assured me that it would all be taken care of and coordinated with Mr. Michael Malkin in the service department to take care of me. I drove to drop off the car early in the morning the next day and met Mr. Michael Malkin. He was expecting me and took notes on all the issues I wanted checked out. I left the vehicle with him and headed to work. At work I received a call from Mr. Malkin stating that they had replaced the driver's side headlight, installed new weather stripping, and resurfaced the rotors. He said that the brakes were still making some noise and that if I was not satisfied they would replace the pads. I picked up the vehicle and left. I drove the car for a couple days and the brakes continued to squeak. I called Mr. Malkin back and told him the brakes were really loud. He ordered the parts and contacted me within 2 hours as promised. I brought the car back into Fontana Nissan and spoke with Mr. Malkin and then Ms. Verduzco. Ms. Verduzco assured me again that everything would be taken care of and that she was sorry for any inconveniences and the amount I was driving to the dealership. I was driving from the Menifee area to Fontana each time. She spoke with her supervisor and they are mailing a gas card to compensate me for my fuel expense. I did not ask or request any kind of compensation! Mr. Malkin later spoke to me and said they replaced the pads and resurfaced the rotors again but they were not satisfied with the noise reduction. He ordered two brand new brake rotors and asked if I had the time to wait around. I told him yes and he apologized again for having to wait around. They replaced the entire front brake system and ensured that I was satisfied. Alyssa Verduzco and Michael Malkin again stated if anything went wrong to contact them and it will be fixed. What normally would be a horror story for a consumer buying a used vehicle, completely restored my faith in the integrity and customer service skills of professionals like Fontana Nissan in the consumer automotive industry. This is by far the best car dealership I have ever been to and they have made a customer for life. There is no need to shop around at any other dealership. Even if I was not a huge Nissan fan, I would buy one and make sure it came from Fontana Nissan because I would be confident they had my back. I love the car and will be referring anyone I know or meet to visit Fontana Nissan. Thanks again Fontana Nissan for your outstanding attention to detail, integrity, professionalism, and amazing customer service skills.

mdzchz

31 de oct. de 2014

I was just passing by from another dealer, no thinking of getting another car, but a nice and professional sales lady Delmi Blanco invite me to test drive any car, with out any compromise I choose an Altima, from that short drive I felt in love with the car performance, I end up trading in my new Honda civic,ms Blanco made me feel that she really cared about helping me, the whole transaction took a lot less time than my previous experiences in buying a new carI'm very pleased with the dealer performance and very thankful with Ms Blanco's experience and helpSincerely Miguel Mendez

Boniita

29 de oct. de 2014

I saw Fontana Nissan online while car shopping and decided to give them a call. I was surprised with how informative and nice Eddie was when I talked to him. He made me feel that he really cared about helping me and not just interested getting another sale under his belt. When I got to the dealership they were very transparent and honest with the buying process which made me feel confident with my purchase. I love my Nissan Altima and I would recommend Fontana Nissan to anyone looking for a great car buying experience this year! I want to also thank Luis Hernandez for talking to my father and working with the thoughest guy and coming down with a great price arrangement!! Highly recomment Eddie Latigo and Luis Hernandez to help you guys in your purchase of your new car!! <3 Thank you guys!!

Jkrod123

28 de oct. de 2014

First family car experience was great and we love our brand new Nissan Sentra SR! The Salesman were great and very friendly! We ended up leaving after closing but it was overall worth it. Chris and Leon were very nice and reasonable.

Libbyann

27 de oct. de 2014

We just have to say our experience was the most OUTSTANDING car buying experience we have ever had!! Everyone we dealt with shook our hand, everyone we dealt with spoke to us with a big smile on their faces and expressed they were happy we came to Fontana Nissan. We could not have been happier! Phil worked so hard to get us a great deal. Steve was so knowledgeable about the car we purchased, he was able to answer all of our questions. Chris was delightful! He has a great sense of humor and made us feel very important. Danny was the initial sales person we dealt with over the phone. We were unable to come to the dealership on the day we had told Danny we would but we met his co-worker Alyssa when we were finally able to come in. Alyssa greeted us at the door and explained who she was with a big smile on her face. Everyone made us feel so welcome. GREAT JOB everyone!!

Priscilla godinez

26 de oct. de 2014

After a terrible month of being in and out dealerships, I finally came across Fontana Nissan! What a pleasant surprise, steve greeted us within minutes he gave us 100% of his attention, he was new to the car business coming from bar tending you could tell he has great people's skills. He put us at ease and found us the perfect car, we originally wanted an Altima and after speaking with steve we decided to go with the Sentra sr! We love it, the buying process was smoothe and Eric was very easy to work numbers with, not pushy at all! Great job guys make sure to ask for steve when you head in there!!!!!

vrmilionzx

25 de oct. de 2014

After tying multiple dealerships from Texas all the way to the west coast, I finally managed to locate the part I needed. First I spoke with Nicki, who confirmed that the part I was looking for was in stock, and that even though I had called, I could still get the online discount (website had not been updated to reflect the part, it had just come in that day). She was very friendly, and very helpful. She transferred me to Juan to get my order placed and shipped - not only was he polite, he was incredibly knowledgeable, and was able to tell me the signal output for several different versions of a sensor - unprompted! He answered my fairly random and obscure questions without hesitation or doubt. The shipped item even arrived a day early - at a reasonable shipping price! A great experience with a great team. Definitely ordering my parts from Fontana Nissan in the future!

jackkelyn

19 de oct. de 2014

I Had great customer service the lady that helped me was eager to show me around. She specified each model and i left with the one I wanted so in the end i was satisfied. She also helped me find the best price possible. It was a nice environment and i would recommend this nissan to other buyers

msd

12 de oct. de 2014

I initially went into the dealership just to test drive a 2015 Altima. After owning another car for 10 yrs., it was time to buy a new car. I had owned a 1998 Altima before and liked it. I was greeted by Steven Wilson who helped me find the exact car I was interested in. He carefully explained all the features of the car before I drove it. He and Eric Thornton were extremely helpful and kind..I can't stand pushy sales representatives. These young men were very low-key and totally put me at ease and made the whole buying experience easy. I love my new car!

FloskiJr

4 de sep. de 2014

I purchased my 5th car from Fontana Nissan! Queanna, Claudia and Frank went above and beyond to get the exact car, color and price. I LOVE my new Cube and I LOVE Fontana Nissan!!

marizol1011

28 de ago. de 2014

My experience at Fontana Nissan was excellent. Alonso Cerrillos is a very polite, respectful, patient, hard-worker and professional seller. I compared prices in different Nissan locations and I definitely came back to Nissan of Fontana, firs because of the customer service that Alonso offered us and second because I got a good deal. I absolutely recommend to go to buy a car at Fontana Nissan, and make sure you ask for Alonso Cerrillos. He is a great seller; very professional.

Andreas

26 de ago. de 2014

I am extremely pleased with my experience at Fontana Nissan. The sales person Chris Jensen was very friendly and very knowledegable about all aspects of all of the cars on the lot. Chris provided us with lots of options and incentives that we would not have known about otherwise. Fontana Nissan also has a much better warranty program than other Nissan dealers do which is a great incentive! The entire staff at Fontana Nissan was friendly and extremely helpful! I would highly recommend Fontana Nissan to everyone!!

brattcrew

24 de ago. de 2014

We just purchased a Nissan Sentra for our daughter. The customer service was phenomenal. Alsonso was very professional, knowledgeable and patient. We will definitely be back and Alonso will have our business again!

runnerr

24 de ago. de 2014

I just bought my new 2014 car at Fontana Nissan. The experience was great and good service. the salesman Alonso Cerrillos was AWESOME, very friendly, attentive and helpful. As well as all the staff. I would DEFINITELY recommend Fontana Nissan and the salesman Alonso. Thanks Alonso for your help.

errobins909

23 de ago. de 2014

Had my car for 3 weeks waiting for nissan to approve work and he failed to respond to voicemails, problem detection not completed for over a week, and when finally done the car was finally returned to me 3 weeks later, it was partially disassembled qith the radiator and air intake not bolted to the car along with various other plastic parts. Also, the transmission was slipping within 25 miles of leaving the service center almost as if it was sabotaged since this was the 4th catalytic converter installation completed by this service cemter on this car. Now it is looking at getting a 4th transmission? It certainly seems like I was taken advantage of and is not the great and helpful service center that I dealt with from 2006 to 2010. The service cemter here is one of the poorest ones I have ever had the experience and displeasure of using. The Redlands Nissan center is much closer to my home but I trusted Fontana. Never again.

Ideastla

21 de ago. de 2014

I just bought my first new car at Fontana Nissan. The overall experience was great. This was the salesman Victor's first sale so the assistant sale manager Leon help out. Both were very friendly and knowledgable. Leon found the exact car I wanted color, features everything. And the price was just right. I would definitely recommend this dealership. They don't give you the run around they give you exactly what you want.

I.East. Altima

21 de ago. de 2014

I just bought my first new car at Fontana Nissan. The overall experience was great. This was the salesman Victor's first sale so the assistant sale manager Leon help out. Both were very friendly and knowledgable. Leon found the exact car I wanted color, features everything. And the price was just right. I would definitely recommend this dealership. They don't give you the run around they give you exactly what you want.

Motwan2006

19 de ago. de 2014

Very friendly dealership I was treated with respect and very nice mr chris Jensen was very nice and patient also very attentive. As well as all the staff there!

jackieNissan

19 de ago. de 2014

I just bought my 4th car at Fontana Nissan. I love the people and the service I get there. Thank you very much for your services. I would definitely recommend this place.

jbubbles

18 de ago. de 2014

awesome customer service make you feel very comfortable and beyond friendly got us the best deal listened to what we needed and what we were looking for made sure to help us

amend001

15 de ago. de 2014

I came into the dealership to get a routine oil change. As I pulled up to the service department, I was promptly greeted and felt at ease because of the attentive staff. Junior took excellent care of me and I will definitely be back the next time my car needs to be serviced.

beccbooroo1987

15 de ago. de 2014

Aleska was truly helpful in assuring me I would get the most bang for my buck. Dominic was helpful friendly patient with my husband and I. He worked with us and sold us a car we could afford and truly enjoy. He listened to what we wanted, made suggestions and didnt push us in the wrong direction, but rather encouraged us to fall in love with and enjoy the vehicle.

Reba_ramirez

15 de ago. de 2014

Aleska Davis and Dominic Garcia were both amazing sales people and also very personable. They understood what I was looking for and tried to match it perfectly. They were patient understanding and truly helpful. I looked around at several car dealerships, and what sold this car more than anything was the fact that these two took the time to get to know me, my likes dislikes and needs of the car. After the amazing experience I had here fontana nissan has gained a loyal customer.

MRetrosi

14 de ago. de 2014

Our experience at Fontana Nissan was the ABSOLUTE BEST!! Everyone acknowledged played an imperative part to our very smooth & timely transaction. All involved provided Distinguished customer service. Alex Ramos provided outstanding customer service and Chris Jensen's superior knowledge of the vehicle sealed the deal! Leon Danayan and Frank Bachman both took the time to make sure we were well taken care of. Chris Peppers was extremely expeditious in financing. Overall wonderful experience and NO DOUBT will be recommending Fontana Nissan to all our friends and family.

MRetrosi

14 de ago. de 2014

Our experience at Fontana Nissan was the ABSOLUTE BEST!! Everyone acknowledged played an imperative part to our very smooth & timely transaction. All involved provided Distinguished customer service. Alex Ramos provided outstanding customer service and Chris Jensen's superior knowledge of the vehicle sealed the deal! Leon Danayan and Frank Bachman both took the time to make sure we were well taken care of. Chris Peppers was extremely expeditious in financing. Overall wonderful experience and NO DOUBT will be recommending Fontana Nissan to all our friends and family.

becker27

11 de ago. de 2014

My family and I came into Fontana Nissan to look at Sentras. We were warmly greeted by Dave. I immediately liked his vibe. He was very personable and not at all pushy. I had a lot of questions and he answered them all, showed us a few options and turned a difficult choice into a very easy one! Long story short, we walked out very happy (and with a new Sentra!). I can't imagine doing business with anyone else in the future. Thanks again to Dave and Fontana Nissan for THE BEST EXPERIENCE!!

brisa11

10 de ago. de 2014

i was buying a sentra she was very helpfull, , delmi help me to choose the best car for my needsi gona recomend my friends and family to buy at fontana nissan. really good people

DuuduuD

2 de ago. de 2014

My girlfriend and I did some homework on what car we were going to purchase beforehand, and, to be honest, after using some web services that help locate ideal pricing and cars, we had narrowed it down to Riverside Nissan and a few others, however, Fontana Nissan is literally right around the corner from our house. So we gave them the benefit of the doubt and stopped in before our trip further to Riverside Nissan. Best idea ever, Chris was on point, provided information but wasn't overbearing, very ideal. Plus, they met the price quoted on said website and by Riverside Nissan. We went from not knowing about Fontana Nissan much to recommending anyone interested in a Nissan or not sure what they want, to go to Fontana Nissan. Furthermore, after getting through the preliminary dealings, Michael Malkin was stellar in detailing financial options and warranty information. Thanks for the great service!

Mayra S.

25 de jul. de 2014

I placed an online application and received a call from Aleksa within minutes, she was great, set up an appointment for the same day, once there, I was helped by Eric, he was very helpful and nice. Everyone was very friendly and helped out for me to get the best deal possible. The process was very easy and faster than I expected. I LOVE MY NEW CAR!!! the service was excellent, I definitely recommend Fontana Nissan.

LCPARADISE

22 de jul. de 2014

Everyone at Fontana Nissan was very helpful. Great price on a beautiful Maxima. Alonso, Anna , Mike were the best ( sorry I know I forgot a couple ) ..My sales man Alonso went above and beyond to make I got what I wanted. I would definitely recommend FONTANA NISSAN . Mike your dealership is number one !!!! Thank you for coming and introducing yourself . Anna was great as well and made sure I knew how to operate everything and even paired my phone!!! I can't say enough about the excellent service I received. THANK YOU FONTANA NISSAN LParadise

brandi.nevarez.5

16 de jul. de 2014

After visiting Metro Nissan in Montclair and receiving horrible service we went to Fontana Nissan. I knew what vehicle I wanted and what I waned to pay. They made it soo easy. I will def be back for the next vehicle I purchase, and will refer everyone I know. We are long time friends of Frank Bachman, hes awesome. Thank You

maestasl

15 de jul. de 2014

As a car owner already and having experienced other dealerships, Eric made this the best one yet. He was eager to help us and helped us throughout with what he could.

Lynda M

15 de jul. de 2014

Having already experiences other dealerships while purchasing a car, this was the best one yet. Eric was very helpful in our selection and working out the details. He was eager to help and made everything easier to do. My overall experience was excellent and I'm glad Eric could help us.

Kay

14 de jul. de 2014

The service was very good they helped us get something for the price that we had.

dvicario

9 de jul. de 2014

I purchased the 2014 Pathfinder SV and I love it. I won't get into my whole crazy story but I can tell you that you will not find a better dealership. Alonso my salesman is awesome. He really goes above and beyond to make sure that you are happy with the vehicle that you are buying and that when you leave the dealership you are both comfortable and knowledgeable about your car. He went over the Pathfinder with me front to back interior to exterior. I never had this experience buying a new car in the past I have been told congrats on your new car here are the keys and have a nice day. Ok thank you. You get down the road and don't know how to turn on your headlights. Five stars to you Alonso. I could even set the cruise control.:)Alyssa in finance is super as well. She had me in and out quick.Mike your dealership is number one. I thank you again for your generosity. I will recommend anyone and everyone that is looking for a car to Fontana Nissan. The way that you and your staff treat your customers is a true reflection of the type of person and businessman you are. And did I mention that I love my Pathfinder. :)...

mvoxen

7 de jul. de 2014

For the longest time, all I wanted was a Juke, and Fontana Nissan made that dream possible. Buying a car for the first time seemed like a daunting, hassle-filed challenge, but that wasn't the case at Fontana Nissan. Eric Thornton helped me find the perfect car; he was helpful, knowledgeable and patient. Everyone I talked to at the dealership was kind and dedicated to surpassing expectations. I am ssoo excited to drive around in my AMAZING car! Anyone interested in buying a Nissan should visit the Fontana dealership.

RJLaabs

6 de jul. de 2014

Most of the time people don't really look forward to going and buying a used car. Well going to Fontana Nissan you definitely don't have to worry about that! I worked with Aleksa Davis to find the perfect car for me. She was absolutely amazing! She genuinely cared and went above and beyond to make everything happen. The whole process was no hassle and speedy. The whole staff at Nissan was very friendly, professional, and genuine. When it is time for me or anyone I know to get a new or used car, I wont go anywhere other than Fontana Nissan. No matter what you have to go in and ask for Aleksa Davis, you wont find better service anywhere else!

RJ Laabs

6 de jul. de 2014

Most of the time people don't really look forward to going and buying a used car. Well going to Fontana Nissan you definitely don't have to worry about that! I worked with Aleksa Davis to find the perfect car for me. She was absolutely amazing! She genuinely cared and went above and beyond to make everything happen. The whole process was no hassle and speedy. The whole staff at Nissan was very friendly, professional, and genuine. When it is time for me or anyone I know to get a new or used car, I wont go anywhere other than Fontana Nissan. No matter what you have to go in and ask for Aleksa Davis, you wont find better service anywhere else!

bjaurequi

23 de jun. de 2014

Eric Thornton was the first sales person to help me with the purchase of my new Altima. It was Eric who recommended the Altima based on my preferences for a new vehicle. His recommendation proved to be right on; I am very pleased with the Altima. Everything Eric said about the car was true and I am really enjoying it. Eric was very professional and knowledgeable. He seemed very interested in meeting my needs and was highly responsive to all my requests. If I had friends or family members who were planning to shop for a new Nissan, I would send them to the Fontana location and tell them to ask for Eric Thornton.

R & B Jaurequi

23 de jun. de 2014

Engaging and Professional Eric Thornton was the first sales person to help me with the purchase of my new Altima. It was Eric who recommended the Altima based on my preferences for a new vehicle. His recommendation proved to be right on; I am very pleased with the Altima. Everything Eric said about the car was true and I am really enjoying it. Eric was very professional and knowledgeable. He seemed very interested in meeting my needs and was highly responsive to all my requests. If I had friends or family members who were planning to shop for a new Nissan, I would send them to the Fontana location and tell them to ask for Eric Thornton.

dvicario

22 de jun. de 2014

Starting with the first person that I met on the lot salesman Alonso Cerillos he truly is about all about customer service. I told him that i wanted to test drive the 2014 Altima. You bet he says show me the one and I will get it ready for you. So he pulls the car out for me opens all the doors the trunk and starts telling me all about the car and its features. I'm like wow really this guy is taking the time to educate me on this car before I even get in. Now this is my fifth dealership that I have been to in the last two weeks and believe me when I tell you Alonso is the only salesperson that makes me feel like my wants and needs are more important then anything else he has to do today. Five stars to you Alonso. Now as far as upper management and finance I did not deal with them as much but Leon and Wes these are great guys to. Do what it takes to get you moving right along and making sure that your are satisfied with your deal and in your new car and happily on your way. Five starsto them as well. Mike the Big Cheese really runs a great dealership and is truly a kind person and makes you feel like part of this big Nissan Family. Thanks again for all of your kindness.

lynlandaverde

16 de jun. de 2014

Ana and Leon were friendly and patient.They helped me choose the perfect car for my dad. Definitely recommend Ana and Leon when searching for a new car at Fontana Nissan!Thank you for a great deal!

onegayle

15 de jun. de 2014

Ana was not overbearing and was very patient with me since I did not know what kind of car I wanted. She displayed professionalism and great customer service.

louis92336

13 de jun. de 2014

Bought my first Nissan. Dave Desey was very helpful, friendly and took time to show us and let us test drive several cars. Answered all of our questions and was very patient.

espinoza92

12 de jun. de 2014

As a first time buyer I was more than satisfied with the customer service I received at fontana nissan. Eric thornton and Phil Jimenez fought hard to give me the best possible deal that would suit my needs. The dealership had a great selection of new and used cars and I found exactly the car I wanted. It was a very enjoyable and easy going experience. I would highly recommend the fontana nissan team to help find you your next car!

monica

12 de jun. de 2014

My dad and I went into Fontana Nissan just to look at the new Nissan Versa, I was not expecting to test drive let alone make a deal that day. Eric Thornton approached us and was very friendly and helpful throughout my whole car buying experience. From the first test drive I fell in love with my car and he and Phil Jimenez fought long and hard to get me the best possible deal. I definitely left happy and completely satisfied with the treatment I was given. As a first time buyer I cannot begin to explain how grateful and happy I am for all of their help and assistance. It was definitely a very enjoyable shopping experience. I definitely recommend Fontana Nissan to anyone looking to get a great car for an amazing price. Thank you so much Fontana Nissan! And Eric! -monica

vvnhaire

10 de jun. de 2014