KKWP

10 de oct. de 2014

Our credit union directed us to Freeman Honda. It was our first experience with this dealership. We interfaced with Chad Jones and Michael Edwards. They were highly professional, down to earth, friendly and low key in their sales approach. We spoke with them by phone before visiting and told them exactly what we wanted and the price we were willing to pay. They never tried to sell us more than what we asked for, nor did they try to sell us based on a low monthly payment. Michael emailed us with a firm offer based on our request and gave us some finance options, but never once tried to pressure us into something different. It was a no hassle experience. Red carper service all the way! I would highly recommend Freeman Honda to anyone interested in buying a car. Great service and price all the way.

civicdriver428

19 de ago. de 2014

I would like to say that this was by far the best experience I have ever had. Michael Edwards was the BEST.!! Kudos to you Michael...!!!! Ask for him I promise he will treat you right. He wasn't pushy at all and was very respectful and courteous. Please ask for him when you go and buy your next Honda. This was my 5th honda. I was in there for a few hours only because I couldn't make up my mind what I wanted but at the end I was so thankful and pleased with the outcome. The entire staff was very nice as well.Thanks again Michael and I LOVE my civic.!!!!Carole A

Ivan L

25 de jul. de 2014

WARNING: DO NOT PURCHASE A VEHICLE HERE! THEY WILL LIE TO YOUR FACE AND PRETEND IT NEVER HAPPENED. Keep reading for the whole story: My mother and I went in to buy her a new car. We did so. Upon the purchase of the vehicle, we were told my mother could probably qualify for a second purchase; a lease. We went ahead and continued the process because of ONE REASON: We were told by a salesman (name has been concealed for his protection) that we would receive FREE MAINTENANCE on our lease for the life of the lease. The first maintenance came along on the leased vehicle and it turns out that I HAD TO PAY FOR THE MAINTENANCE. On the second maintenance I went to talk to the salesman to ask why I had been charged for the first one, he said he would get my money back but first we went to talk to the guy who did the financial paperwork and financing. He said that they offer no free maintenance on ANY vehicle. And blamed the salesman as he took himself out of the situation. The salesman then explained that the sales team trainer was the one who had been telling the sales team to assure people they would receive FREE maintenance on their leases. This has been going on for over two years apparently. Next, me and the salesman proceeded to the service department for the refund for the first maintenance. The service department was rude and called me a liar for saying the first maintenance was given prior to the date I specified (Even though I had the receipt). AFTER they checked their systems they found that I was right and sat there with there faces glazed over in stupidity. They then proceeded to tell me that the car i had bough as a NEW CAR LEASE was actually not a NEW CAR. Instead it was a car that had a "wrong sticker." They did a no-cost maintenance request that took an HOUR. By this point I was fed up and went to find a manager. The manager was no help either and he never came back out to apologize for the situation or anything of the type. IN OTHER WORDS. THIS PLACE SOLD ME A NOT-NEW VEHICLE ON A LEASE WITH PROMISED FREE MAINTENANCE AND ACTUALLY GAVE ME A USED CAR WITH NO FREE MAINTENANCE AND A GIANT HEADACHE. DO NOT PURCHASE A VEHICLE HERE! DO NOT PURCHASE A VEHICLE HERE! DO NOT PURCHASE A VEHICLE HERE! DO NOT PURCHASE A VEHICLE HERE! DO NOT PURCHASE A VEHICLE HERE! DO NOT PURCHASE A VEHICLE HERE! DO NOT PURCHASE A VEHICLE HERE! DO NOT PURCHASE A VEHICLE HERE! DO NOT PURCHASE A VEHICLE HERE! DO NOT PURCHASE A VEHICLE HERE! DO NOT PURCHASE A VEHICLE HERE! DO NOT PURCHASE A VEHICLE HERE! DO NOT PURCHASE A VEHICLE HERE! DO NOT PURCHASE A VEHICLE HERE! DO NOT PURCHASE A VEHICLE HERE! DO NOT PURCHASE A VEHICLE HERE! DO NOT PURCHASE A VEHICLE HERE! DO NOT PURCHASE A VEHICLE HERE! DO NOT PURCHASE A VEHICLE HERE! DO NOT PURCHASE A VEHICLE HERE! DO NOT PURCHASE A VEHICLE HERE! DO NOT PURCHASE A VEHICLE HERE! DO NOT PURCHASE A VEHICLE HERE! DO NOT PURCHASE A VEHICLE HERE! DO NOT PURCHASE A VEHICLE HERE! DO NOT PURCHASE A VEHICLE HERE! DO NOT PURCHASE A VEHICLE HERE! DO NOT PURCHASE A VEHICLE HERE! DO NOT PURCHASE A VEHICLE HERE! DO NOT PURCHASE A VEHICLE HERE! DO NOT PURCHASE A VEHICLE HERE! DO NOT PURCHASE A VEHICLE HERE! DO NOT PURCHASE A VEHICLE HERE! DO NOT PURCHASE A VEHICLE HERE! DO NOT PURCHASE A VEHICLE HERE! DO NOT PURCHASE A VEHICLE HERE! DO NOT PURCHASE A VEHICLE HERE! DO NOT PURCHASE A VEHICLE HERE! DO NOT PURCHASE A VEHICLE HERE! DO NOT PURCHASE A VEHICLE HERE! DO NOT PURCHASE A VEHICLE HERE! DO NOT PURCHASE A VEHICLE HERE! DO NOT PURCHASE A VEHICLE HERE! DO NOT PURCHASE A VEHICLE HERE! DO NOT PURCHASE A VEHICLE HERE!

midgiechic

25 de may. de 2014

Mike, Mike, Mike. What can I say about this man. He made my experience so smooth and easy. He made leasing a car so easy that I am excited about leasing again and even buying. We negotiated a good price and he stuck to his word which he made over the phone. Seriously, if you want a great experience in leasing or purchasing a car, head straight to Freeman Honda and ask for Mike Allen. His customer service skills is so good. He actually LISTENS to the customer and treats them like human beings. He doesn't treat you like he is doing you a favor by selling you a car, which other dealers do. I could go on and on and on about him but you need to experience it for yourself to see what I am talking about. Tab also gave me a great experience and processed the financial part of the deal professionally and with high customer service. I will most definitely go back to this place and recommend it to EVERYONE!! Just ask for Mike Allen.

hoseyr

14 de mar. de 2014

MARCH 2014I recently purchased a 2014 Honda Accord EXL-V6 from Freeman Honda and it was the most pleasant experience I have ever had. Michael Allen was my salesperson. I cannot say enough about his professionalism and his courteous manner. Prior to the purchase of my vehicle, I searched the internet for the best deal. Many dealers such as Vandergriffs Honda, Huggins Honda, Frank Kent Honda and the list goes on proved to be nothing but CROOKS! They all wanted me to purchase a Honda Accord with various trims which would increase the selling price by hundreds of dollars. When I tried to explain to them that I was not interested in these various trims they all stated that was not possible and I would have to purchase the vehicle as is. Needles to say I told them what they could do in a very polite manner. They all consistently called me and emailed on a regular basis encouraging me to consider their offer. Finally, Freeman Honda (Mike Allen) called and after some extensive dialogue convinced me that they could satisfy my request. Mike was so easy and pleasant to deal with. First and foremost he was HONEST. I felt very comfortable and relaxed. I felt no pressure to buy from them.Everything that I requested he confirmed via emails. The whole process was effortless and hassle free! I didnt even have to go to the dealership to purchase my vehicle, everything was done over the phone. My car was delivered as promised to my house which I thoroughly appreciated. If I ever have to purchase another car it will be from Freeman Honda thru Michael Allen. Kudos' to you Mike !

Grateful

5 de feb. de 2014

After taking my Honda Odyssey in to another dealership to have a noise checked out and getting a quote with $6,000.00 worth of repairs on various items that were also found, I decided to get a second quote so I took it to Freeman Honda. While they did find a lot of the same issues, they quoted me $4800.00 and the service rep even said there were some things that she might be able to get me a slight discount on if I decide to start getting these things done. I had been thinking for awhile about trading off my van (even thought I loved it) because as my kids have gotten older, started driving and becoming adults I didn't need that big of a vehicle. So I started working with Jose to see what we could do to trade it in. Even though we did not have the best of credit and I told him this upfront he still took the time to work with us and we ended up getting a great car with a really great deal. I have since taken it to the dealership for all of my oil changes and have had good service each time. I bought a used Hyundai from them and one time I took my car in for an oil change and they didn't have a filter available. They came and told me this and that they were having one brought over. I did have to wait a little bit longer for my car to be ready but it was an acceptable amount of time considering. Every one I have dealt with has been pleasant.

Susan

5 de feb. de 2014

I bought a used 2011 Cadillac SRX from Freeman Honda. I am pleased with my purchase and the buying experience was quick and easy. I have also had my cadillac serviced there recently and they got me in and out quickly and the service was impeccable. I will definitely buy my next car from Freeman.

john rose

5 de feb. de 2014

went in to get a new accord and was quoted a price and when I got there it was exactly what they had quoted me.. Not only that but the paperwork was ready and so was the car.. In and out in 30 minutes best car buying experience ever..

No longer a customer!

30 de oct. de 2013

My wife and I purchased 2 Honda Civics, from Freeman Honda, in 2010. We have had to fight, Jerry, the service manager, on warranties, every time we've taken our cars in for service.I took my wife's car in one month ago because the battery was dying after leaving the radio or the lights on for less than 10 minutes after the ignition was turned off. Jerry said it was a "good" battery, according to their tests. The battery continued to fail and so I took it in today for service. They said the battery was "bad" today and also that it was out of warranty so, I'd have to purchase a new battery. They deliberately sent us away the first time because they knew the battery was almost out of warranty and they didn't want to cover it. All they did the first time was check the "voltage" on the battery. They should have tested it with a "load" on it for a true test. Jerry and his service department avoids covering warranties as much as possible. You have to fight him every step of the way to prove your case. It should be the other way around that the customer is important and what they say is valued. Not Jerry and not Freeman Honda! Very very negative attitudes! A service guy today, tried to "intimidate" me for demanding that they replace the battery. They wouldn't replace it unless my wife and I paid for it. So, we told them they can keep their battery and we'll never purchase cars from them again. I DO NOT RECOMMEND DEALING WITH THESE GUYS IN ANY SHAPE FORM OR FASHION! THEY'RE VERY UNETHICAL AND ARE IN BUSINESS TO SERVE THEMSELVES AND NOT THE CUSTOMER!

Cisira2014Thomas

17 de sep. de 2013

I have been the owner of a 2007 Honda Pilot and just traded it in for a 2013 Pilot. Jeff Cole was the salesman who sold me my first Pilot,and I was pleased to have him sell me the new Pilot. I am very pleased with the entire transaction and appreciate the time Jeff spentexplaining all matters to me. He is pleasant, laid-back, and not "pushy". I was offered a very acceptable trade-in on the 2007 and offered a great price for the 2013. I recommend Jeff Cole and this dealership highly. If you are in the market for a Honda, you will be treated well.

HappyShopper2013

29 de ago. de 2013

I had a great shopping experience buying my first new car at Freeman Honda. Freeman Honda offered me a great deal on my car (including all the add-ons that I needed), for hundreds of dollars less than what other Honda dealerships were offering me. I live in West Texas, and had sent out e-mails requesting only e-mail price quotes from Honda dealerships in North Texas, West Texas, Austin and San Antonio. Many Honda dealerships refused to commit to an out-the-door price quote in writing. Most of them kept calling me, despite my request to only be contacted by e-mail. A few dealerships, including one in Fort Worth, refused to honor their word although they had advertised that they would beat their competitors price. Jeremy Bilbo, the car salesman at Freeman Honda, was the only car salesman who respected my need to be only contacted by e-mail and provided me with a great out-the-door e-mail price without much negotiating. He was very prompt in responding to all my e-mails and answered all my questions very satisfactorily. Within a week of first contacting Mr. Bilbo, I was at Freeman Honda ready to buy my first car. They honored their e-mail price and the entire process of buying the car was unbelievably quick and pleasant. Furthermore, all my requested add-ons were installed very quickly. If you are on the market for a new Honda, I would highly recommend Freeman Honda, Dallas, and Jeremy Bilbo at Freeman Honda for a very pleasant car shopping experience.

RushaM

29 de ago. de 2013

I had a great shopping experience buying my first new car at Freeman Honda. Freeman Honda offered me a great deal on my car (including all the add-ons that I needed), for hundreds of dollars less than what other Honda dealerships were offering me. I live in West Texas, and had sent out e-mails requesting only e-mail price quotes from Honda dealerships in North Texas, West Texas, Austin and San Antonio. Many Honda dealerships refused to commit to an out-the-door price quote in writing. Most of them kept calling me, despite my request to only be contacted by e-mail. A few dealerships, including one in Fort Worth, refused to honor their word although they had advertised that they would beat their competitors price. Jeremy Bilbo, the car salesman at Freeman Honda, was the only car salesman who respected my request to be only contacted by e-mail and provided me with a great out-the-door e-mail price without much negotiation. He was very prompt in responding to all my e-mails and answered all my questions very satisfactorily. Within a week of first contacting Mr. Bilbo for a price quote, I was at Freeman Honda ready to buy my first car. They totally honored their e-mail price and the entire process of buying the car was unbelievably quick and pleasant. Furthermore, all my requested add-ons were installed very quickly. If you are on the market for a new Honda, I would highly recommend Freeman Honda, Dallas, and Mr. Jeremy Bilbo at Freeman Honda for a very pleasant car shopping experience.

brange

5 de ago. de 2013

I highly recommend using internet pricing and talking directly to Jeff Cole. He was entirely straightforward with us and honest about the best price he could give us. Trips to two other dealerships confirmed that we should have gone with Jeff's price at the start of the day and saved ourselves 8 hours of grief. He came across as soft-spoken with none of the usual "sales guy" flashiness. The only reason we didn't do business with him was that he didn't have the car we wanted on the lot at the time. I would definitely go back to him the next time I need a vehicle.

Gustie68

25 de jul. de 2013

I had what I felt was a problem with the Low Fuel Indicator on my 2013 CR-V and was also in touch with Honda USA, as well, to try to solve the problem. I had driven the car on four different occasions down to what I thought was fumes and the on board computer was also indicating same. As another person also drives this vehicle periodically and she often relies on the low fuel indicator light to let her know when to gas up, I wanted to be sure this function was working. Anyway, I drove the vehicle down to a very low level and then brought it into Freeman Honda to inspect. Jerry Gibson, the Service Manager got involved and he personally drove the vehicle to get the indicator light to come on. His attention to taking care of my perceived problem was exemplary, to say the least. I learned a number of things from this experience: 1) Freeman Honda was exceptional in providing 5 star service to me. 2) Don't believe the on board computer on any vehicle because it works on averages and not real life. 3) Gasoline pumps don't always provide accurate information as to how many gallons of fuel are actually dispensed! 4) A Honda is an excellent investment, from the standpoint of support from Honda USA, and the dealer network, especially Freeman Honda. I had tried to get this problem resolved with two other Honda dealerships, David McDavid, in Irving, and Santan Honda, in Gilbert, AZ, and they did very little in comparison to Jerry Gibson, and Freeman Honda.

debbue

31 de may. de 2013

This is the most sorryiest excuse for a deakership. They tell you they are their to help you to get what you want. Not. My salesman did not even try to get a deal for me. He only called after the servay c ompany called abd got my opion. Dont go here they are not their to help anyone.

JaiLemonade

12 de dic. de 2012

I find it funny that this company sold me my Toyota Corolla, but didn't have the tools to do my oil change. Makes no sense. I don't remember his name, but this man made it known he didn't want to service me as soon as I pulled in. I regretgetting car from these people.

JaiLemonade

12 de dic. de 2012

I had an excellent experience when I purchased my Toyota Corolla from this facility so I naturally went back for my oil change. BIG MISTAKE. The service center is a complete 180 of the impression the sales and financial team left. They stated they did not have to tool to do my oil change, yet when I was sold this vehicle a young man serviced me before I left the lot. *Raised eye brow*

2013Accordbuyer

23 de nov. de 2012

Called all over DFW looking for specific new vehicle. Got the usual car sales game where they say they have the car just to get you in there, then low and behold after I arrive at the dealership they say they JUST sold my car the moment before I got there. They then try to sell me an alternate car they do have on the lot or try to get me to commit to a car they don't even have yet. This very dishonest practice tarnishes the industry. I always respond as follows: turn around and walk out. THIS WAS NOT THE CASE AT FREEMAN. THEY WERE TOTALLY HONEST. They said they had the car when i phoned, and it was waiting for me when I got there. Negotiated price with no hassle (note: I make sure To research and pay below the going rate on all my new car purchases). Freeman gave me a fair price and fair financing... the rate was even lower than my credit union offered. Highly recommend Patrick and Freeman.

Irritated

30 de ago. de 2012

Freeman Honda, you were not my friend today. Adam in the Service Department was rude from the time I stopped my vehicle in the service bay. Demeaning, inconsiderate, unfriendly, and needing customer service training. Don't think I will soon forget. Your dealership name is tarnished in my book.

medilsom

13 de jul. de 2012

My experience started out fine with Freeman Honda, and ended very badly! I went in just to look at the 2012 Accords and their features. Salesman Patrick introduced himself and asked me if I wanted to buy, I told him no, that I was just looking. I arrived to the dealership around 6pm, and I didn't leave until after 10pm that night. They let me test drive and look at a few cars, told me they could get me great deals. Took my keys to appraise my car, sat me down and threw all these numbers at me. First Patrick asked what monthly payment would I like to pay to have the car. When I told him, he gave me a number, I said no, let me just have my keys back so that I can go home and think about it. Then the salesman switching started. Everytime I told Patrick no, another person would come out and talk to me like they were authorized to give me a better price. I think I said no for 2 1/2 hours asking for my keys back. Finally, they gave me an awesome number and deal that I agreed to. When I drove off the lot that night, I knew I wasn't happy with my purchase or the car. So, the very next day I took the car back, and informed the finance manager that I didn't want the car, and to give me my car back. This is when all the customer service went out the window. All of a sudden, I was told, my car was gone and sent to auction, I couldn't return the car, it would ruin my credit. I still gave them the Keys to the car, and asked to speak to the GM. When I got into his office, he told me, "This isn't Walmart, you just can't bring stuff back." "In order to reverse this paper work, you will need to write me a check for $1100.00 for all the fees assosiated with cancelling my paperwork." I couldn't believe how horrible they were being to me. Plus, they were insisting that my car was already gone to auction and they couldn't get it back. So, I went from a 2006 Honda, to a 2012, to no car at all. The GM said they would try to see if the auction still had my car, and would let me know Monday. By this point, I was done with everyone at Freeman Honda and their rudeness. My father ended up calling up there and speaking to the GM and threating to call the police, the BBB, and the news because of the bullying and horrible service they were providing and the way they were treating me. Before the end of the day on Saturday, Patrick called me and informed me that the GM spoke with my father, and that I wasn't happy with my car, so I could come up to the lot and pick any car on the lot with the same deal they offered me for my first car. I don't understand why they didn't try to work with me in the first place, it took threats, and 3rd parties. I have never experienced car buying like this in my life, and I am on my 5th car. My only advice would be, not to let them bully you into buying, and KNOW what you want, and don't give them the keys to YOUR car unless you know you don't want them back. I would NOT recommend ANYONE friend or foe to do business or buy a vehicle from this place!!!

LabGecko

29 de mar. de 2012

We bought our Odyssey LXE at this place. Will not go there again. Took the van in, took most of the day for an oil change. Took it in for a TPMS light, not only did it take all day, but they told us they couldn't fix it after all, either. Both times I only got an update about 15 minutes before they were going to hand the keys back, and they charged hundreds each time. This place sells cars cheap and fleeces you on the service. Avoid them.

Honda_Owner

13 de feb. de 2012

Purchased after Christmas -- December 2011. Nice selection of used Accords. Not many used Civics to select from. I could only get the salesperson to come off $300 of the asking price. The car I selected has leather and a sunroof but when I told them I had my own financing, they would bearly budge on the price.

kellygirl777

21 de ago. de 2011

I started looking for cars locally, about 70 miles west of Dallas, to only find a somewhat snobby attitude (with no inventory) and eventually came across Freeman Honda. I emailed them and asked them flat out not to call me and let me know what their "bottom line" was on a particular car. William respectfully honored my request and all corespondence was through email until I finally called them a week and a half later. I purchased my Honda Accord Coupe today and it was absolutely painless. It was by far the easiest car purchase I have ever made. All of the numbers were exactly what he said they were and there weren't any surprises. Thank you Freeman Honda!

tkunjappy

8 de jun. de 2011

I have purchased a brand new Honda from this dealer and I had some issues and bad experience from this dealer. So I filed a complaint against this dealer about two months ago. On 06-04-2011 at 09:30 am I received a call from Freeman Honda. The person who called me started the conversation like this. " Hello this is JAKE from Freeman Honda. I have noticed that you have some sad issues and bad experiences from us and we want to help you out". He explained about my complaint and issues. We talked about 10 minutes and finally he promised me like this." Thomas, our goal is to make our customers happy and we will do our best to fulfill that goal. So this is what we are going to do for you. We will give you a Life time oil and filter change free for your new Honda. Are you happy now.?" I responded "yes". He stated he is going to send me a confirmation on my e-mail. I waited for 2 days and did not received his E-mail at all. So I called back the dealer and requested the operator to speak to Mr. Jake. But here is the funny thing. when Jake started his conversation I noticed that his voice is entirely different from the person who called me two days ago and introduced himself as JAKE. Now this person said like this. " I do not know anything about anything and has no clue about what you talking about." Now this is really frustrating. I don't know what kind of game is this.I like someone to contact me and settle this issue. Thank you.

stevetwice

25 de may. de 2011

I have a tendency to distrust and dislike car dealers but this experience was a definite exception. Skip was very responsive, answered all my questions, and didn't attempt to pressure me when I told him I needed to think things over. Once we had reached a deal on the pre-owned truck I was buying, I dreaded the experience of the "closing room" ... but once again, the finance manager also took a no-pressure approach. He briefly made me aware of options like the extended warranty and LoJack but I only had to decline once and he moved on. There were a couple of details that could have been handled more efficiently but overall I really like the way that Freeman Honda does business.

eaoverton

25 de abr. de 2011

What a great crew...the Internet salesmen - Skip and Jay - were honest, efficient, and personable. They did what they said they were going to do and with amazing courtesy. Great price, honest deal, no BS. Buying a used car can be so difficult, but everyone at Freeman made it as easy as it could be. Highly recommend them to all.

TexasRuss

27 de mar. de 2011

Being fairly new to the US, I was incredibly skeptical to the whole process of buying a used car in America.I visited several different car dealerships and was astonished at the shocking lack of knowledge and professionalism exhibited by their staff and in their own products. Being a life-long car fan, I like to deal with guys who share a passion for their trade.Being told by a car salesman that the piece of over-priced crap they are attempting to sell you is "better than that what you wanted" or when asked what size the motor is, being told "it's a 6 cylinder I think" is the fastest way to lose my business. Not so Freeman Honda - both Skip and Jose are a pleasure to work with in buying a car. Both knowledgeable and receptive to working with you to agree a deal.I secured a 2009 Honda Civic coupe from them several months ago and it drives like a dream. It was a clean, honest car at the right price.All staff at the site are friendly and also willing to take the time, treating you as an individual not just a potential sale.As with anything folks, do your homework before buying. Check the website, check the CARFAX report, drive the car extensively - does it pull under braking, make any noises on full-lock, color of the engine oil, get on your hands and knees - what does the chassis look like underneath, does the interior look consistent with the mileage, do the door lines look straight... bounce each corner, do the shocks rebound once only. Would you honestly buy the second most expensive purchase in your life without being confident?I'm now in the position of buying a second car and whilst I've wasted time visiting other dealerships with apparent bargain buys, it's to Jose and Skip I turn to again!As for any other reviews here that mark these guys down - I truly feel sorry for you; not getting the service you deserve is painful... but I honestly can't correlate any negative reviews with these guys.I fully recommend giving them your business.

jgrimes1420

11 de ene. de 2011

I did not enjoy my experience at all. This was a high pressured sale, and I struggled to get my keys back from the sales person. They were horrible with their math constantly saying they were giving me money off the car that they weren't. I was insulted that they thought my math skills were that bad. 20k-3k does not = 18995.These people lied and lied and lied again. I am old fashioned, and I feel that anyone who wants my business will be honest and shake my hand.

CS1

12 de ago. de 2010

This was our second buying experience with Freeman Honda. I asked for Mike Allen by name, because he had made the first experience so easy. He was honest, friendly and straightforward. He quoted me a great price on a Honda CR-V, and gave a good trade value for our trade-in. When we went into the dealership, they honored everything he said, just like the first time we bought a car from them. We were finished within an hour and a half, including the time to evaluate and approve the car we traded in, the credit application, and financing. Tu Nguyen was the finance manager, and he made the financial part of the transaction a low-pressure environment and was efficient as well. No dealership I have ever dealt with in the past has been as honest or easy to deal with, (now twice in a row!) as Freeman Honda. Ask for Mike Allen as the salesperson.

kwt40

8 de may. de 2010

Salesman was very knowledgeable and helpful. He was eady to work with and made treh car-buying experience very pleasant. The salesman contacted me periodicallly to ensure that he had teh correct information. He also contacted me when he vehicles available that fit eh parameters that we had discussed. The dealership is conveniently located.

dinkyfish

4 de may. de 2010

WOW WOW WOW!! This was by far the EASIEST buying experience ever for my husband and I. We had researched for over 6 weeks on which car to go with and finally decided on the Pilot. After having bad dealings with FRANK KENT and DAVID McDAVID IRVING, Freeman was an absolute dream to deal with!! Not only did we get an incredible price, but Mike was incredibly polite and very efficient, no gimmicks or smack talk; complete gentleman. Tu made F&I a breeze in doing all the paperwork. I literally was at the dealership a total of 1 hour and 15 minutes! Couldn't be happier with my '10 Pilot and will recommend Freeman to anyone out there!!

deelux

28 de abr. de 2010

I was referred to this dealer through Costco's auto buying program. I told the Costco rep, Eddie Frasier, what type of vehicle I was looking for. He told me the time-frame in which one would become available and the price with the added accessories. I was buying a CRV EXL with 4 Wheel drive, and 4WD don't seem to be in abundant supply in Texas, but the car arrived within a week of the projected time. I couldn't make it to the dealership on the day it was ready to be picked up so Eddie Fraiser offered to deliver it to me. It couldn't have been easier since I traded my check for this great car. So far I simply love it and couldn't be happier with the car.

droh1234

22 de abr. de 2010

I was referred to this dealer from Costco Auto buying program. This was the first time I used this service. Eddie Fraiser called literally 2 minutes after my initial contact with Costco Auto program. I spoke with Eddie regarding Honda Accord EX model. He told me how much it is and I went to the dealer and drove the car and I bought the car below the MSRP. The whole process took less than 2 hours. This was the easiest car buying experience ever. I will definitely refer my friends to Eddie and this Honda dealer. Thanks.

mason1978

14 de abr. de 2010

Eddie Frazier made my car buying experience easy and pleasant. Eddie was extremely helpful and kind. He is very attentive and answered any questions I had right away. I would buy and/or recommend a friend or family member to buy from Eddie Frazier.

RLGregory

10 de abr. de 2010

Eddie did a great job working with me to get the right car, I didnt feel pressured. It took several weeks before the right car to come in. Eddie did a great job staying in touch with me and letting me know when it wouldbe available. I would recommend Eddie to anyone wanting to purchase a new car.

BevLeake

10 de abr. de 2010

Freeman Honda has a good reputation so when we were referred there thru the Costco program, we were encouraged. Eddie Frazier responded to us within a few hours (as per the Costco program parameters) and we went to look at the Honda Pilot. He went to work on our behalf and looked for colors, options, etc with great patience. He is very knowledgeable and treated us with respect - we are not in the car market very frequently and had many questions and anxieties about once again having a car payment. Everyone was so gracious and understanding - Eddie and the Finance Team - everyone we came into contact with. It was a delightful experience and not only will we likely continue to use them but will also refer to them whenever possible.

CS1

1 de abr. de 2010

We were looking for a car for my daughter for college. With college expenses looming, we really didn't need to spend too much money. Mike Allen at Freeman Honda was our salesperson. He treated us very well. He never pressured us, and never rushed us. He also treated my daughter respectfully and like an adult, and she really appreciated that. (So did I.) He answered all of our questions honestly, and was just a pleasure to work with. Also important - the price Mike quoted was the price they honored when I went in to buy the car. Overall, it was the best, easiest, and least stressful car-buying experience I ever had. In contrast, another Honda dealership, when we test-drove the car, treated us badly. They descended on us in a group as soon as we entered the door, and pushed-pushed-pushed us. They were condescending towards my daughter, and neither one of us liked that, either. So...Freeman Honda got a sale. And they earned it. They will be on my short-list for our next car.

JLW07

26 de mar. de 2010

I am a customer of Freeman Honda and have been for 2 years and am very pleased with it. I was taking in my '95 Civic LX (4 Door) for maintenance and repairs before I bought a Car Max Certified '07 Accord LX (4 Door) and traded in my '95 Civic. I am currently taking my '07 Accord LX to Freeman Honda for maintenance. I highly recommend Earl Hansen as a service advisor because he is very friendly, professional, and clear. I recommend Freeman Honda.

gayle

9 de mar. de 2010

Because of the availability of the Honda CRV I did have to order my vehicle. And Jeff followed up with my weekly to let me know the progress in how soon my CRV would be here. He was friendly and very effecient and there way no wait when my vehicle came in and I was ready to go. I would recomment Freeman Honda and Jeff Cole to help with their new Honda purchase.GAyle

sairam_hb

20 de feb. de 2010

Worst experience.Bill and Mike were very kind and nice people.The general manager Floyd was a joke. He walked in when we were signing the deal and said some crap...so we backed out of the deal.Very bad service and they were making ugly comments and talking non sense right in front of customer serviceI would never suggest anyone to go up there as they are crooks and not fit to be in businessi wish Honda sees this and black mark them so that they dont deserve the business.Please dont buy the car from Freeman Honda --if you value ur money..Sam

sairam_hb

19 de ene. de 2010

One simple word --- Dont go to this dealer- Floyd whose supposed to be the manager of Freeman Honda has no courtesy, manners or dignity. He's the worst person to be doing business with. Told us when we were ready to sign the deal that he did not want to sell the car - as he had found another customer who will be paying to pay more--- I wish the owner of this company can see this and atleast call to find out as a customer service.No wonder there are so many bad reviews --- we should have thought abt itThe only 2 people who were great at their service was Bill and Mike---- Floyd should be removed from this post as if he runs this business he's gonna crash itSam

mj747us

28 de dic. de 2008

We were looking for a 2008 Honda Odyssey. I worked through the internet sales department via email becauase having been through the typical "game" at a dealership, I thought maybe the "no haggle" process could actually be true. Worked out an email agreement with the guy for price and financing at 0 for 60 which they said they would do(assuming our credit qualified--we are in the top 90% for credit--Super Prime Plus so should not have been an issue). Tried to have everything worked out beforehand so we could just go down and make the purchse. Forty five minute drive down there with wife (who has no patience for dealer bs). Met with internet manager, picked out the car (they had about five of the same one), test drove it, had our old car checked out for trade in (this was the one unknown--if they didn't give me what I wanted $3k I would have just wrote a check and sold privately), the key to us was having price and financing worked out beoforehand. Sat down with interent manager and brought out the financing vs. lease sheet. I asked what that was for as we already had everything worked out. Then came back estimating payment to be 600 a month--wrong! They try to get you to focus on payment and don't lay out specific terms. I said we already have worked all this out. The internet sales guy waffled and went back to the finance guy. He came back and said that the way they can do 0 for 60 was to buy down the rate (IOW take the difference from somewhere else: price or trade). I said "no--that's not what we agreed to" and we started toget up and leave. He said let me go tell the finance guy--he then came out to do his spin bs. He tried to get me to focus on the amount of payment per month I showed him the email trail where we laid out the terms and said I want that. He said if he got the payment to $400 per month w/out regard to financing would that work--I said yes as long as its a sale (not a lease) I dont' care where you take the difference from--$400 a month works out to $24,000 which was the amount we wanted to finance. He came back with $450 for five years--$3k more than we agreed to so we left. Same old sales spin bs--not honest with details from online quote. Avoid.

fiveironguy

7 de abr. de 2008

Salesman tried to tell me that it was against the law for us to talk any numbers without him checking my credit first. He's a liar.

Shaniqua7179

27 de dic. de 2007

I had an excellent car buying experience. My salesman was Efrem Robinson, and he may be young, but he was very friendly, and not a hard pressure salesman. I got the car I wanted at the price and I wanted, after careful research I discovered that the price was already under market value, but they still wanted to make me happy. Everyone from the time I stepped out of my vehicle, to the finance manager, and then on to the sales manager, I was very well pleased with the friendliness of all of the staff, and the excellent customer service that was portrayed there. Will do business with again in the near future!

bobloblaw

7 de ago. de 2007

Had an agreed-upon price for trade and for the new truck, APR and credit was all approved. Demoed the truck for 2 days to make sure it was what we wanted. When we got back they bailed out at the last second and tried to force us to pay more money. Completely unprofessional. I couldn't be more displeased with the way this transaction went.