Jennifer S Hargrave

26 de oct. de 2016

Then go to Friendly Dodge and ask to talk to Carl Miller! I am a newbie to the Wrangler family. Carl was happy to let me test drive by myself, but I opted to have him ride along so I could pick his brain! Which I did of course! He answered all my questions and filled me in on all stuff that I didn't think of. He made the paperwork process easy. (We handled most of it by phone and email!) I even threw him a curve ball mid-stream and bought brand new instead of used so he had to change everything! Love the new Jeep!Thanks Carl!

Jessika McCombs

22 de oct. de 2016

I had a great experience with Jordan, I was just looking into a car, Wasn't sure about buying. He had patience and was very timely with getting back to me on the news that I was approved!

TonyW

18 de oct. de 2016

I had an awesome experience while purchasing my vehicle. Carl Miller assisted me and answered all of my questions. Ask for Carl Miller's assistance.

Jessica2010

12 de oct. de 2016

Fast, efficient, and excellent service. Friendly and helpful staff. They worked quickly to make the sale work in one day. They answered all questions promptly with detailed responses. Thank you for your efforts and great service.

jessclark7745

7 de oct. de 2016

We came by to ask a few questions about trading our vehicle in and left with a brand new car. Amazing service, very knowledgeable, and treated us with respect. Dave made car buying so easy for us. Thank you Dave Dunn, Jake, and all others at Friendly Dodge Chrysler Jeep RAM!!! We love our new ride.

Anthony Teed

4 de oct. de 2016

Me and wife have bought 4 vehicles in 6 years and Rodney Cole has helped us with every vehicle and his level of professionalism is above and beyond. Friendly's is very lucky to have a sales person of that caliper working with them. He makes the experience worth coming back. On behalf of my wife and I we thank you Mr. Rodney Cole.Gratefully appreciated: The Teed Family

stella1961

3 de oct. de 2016

dave dunn was great.they did everything,bent over backwards to make me the best deal. and not only did they find the color i wanted but my car has more than i asked for.

Bender216

1 de oct. de 2016

I came from over 4 hours away to lease a truck from Friendly Dodge. Great experience and I got exactly what I was looking for. Payments and everything were worked the phone and it was a pleasure to come visit and pick it up. I'll be back for another one

Brocksgc

29 de sep. de 2016

We have purchased 3 vehicles over the last 4 years through Friendly Dodge in Penn Yan and every time it was an enjoyable experience. Everyone that works there is very friendly, knowledgeable and professional. Rodney Cole is the salesman that we have reached out too each time that we have bought a vehicle there and he always gets us to where we need to be to afford the vehicle that we were purchasing at that time. Always going above and beyond!!

Richard Tyler

29 de sep. de 2016

I had a quick and easy car buying experience, the sales staff was courteous and fair!

Nick6.7

28 de sep. de 2016

Friendly dodge is hands down the best dealership to purchase a vehicle from. They are most knowledgeable and professional in the business. They treat their customers like you are family and always make buying a vehicle a wonderful experience. I can't thank you guys enough for getting me into two new RAMs. I will definitely go back and purchase more trucks from friendly dodge. Thank you Rodney Cole, John Carvajal, Jake Frawley, and Bryan Ryan definitely in love with the new trucks.

JeepDreamer

28 de sep. de 2016

I worked with Peggy to get a new vehicle. In the end I realized I wasn't quite ready but she helped me set a plan and advised me what steps to take to reach my goal of a new vehicle. When I am ready I am definitely coming back to see Peggy.

black cat

28 de sep. de 2016

We had a GREAT experience. after purchasing a truck last fall that would not haul our camper. they went above and beyond. they helped us get a new truck at a budget we could handle. A Big Thank You to the Guys at Friendly's in Penn Yan.

sabres2016

27 de sep. de 2016

Not happy with truck I bought 11 months before they made this purchase easy I got the truck I needed to pull my camper and in the color I wanted thanks.

Tammy3701

27 de sep. de 2016

With a simple phone call to Dave Dunn letting him know what we were looking for, he makes it happen. He knew exactly what would work for us and four hours later we left with the perfect vehicle.

Bruce Aikins

23 de sep. de 2016

We are very happy and appreciate the service that we received! The staff is pleasant when we entered the facility. We will definitely be back!

Firechiefkcarr

16 de sep. de 2016

They had great costumer service. Friendly staff. Test drove a truck and took it home that day. Holly seeley went above and beyond to get my concerns taken care of. I will recommend to all my friends to go and see her

jenjohner04

12 de sep. de 2016

My husband and I had a GREAT experience .Everyone was so friendly and nice . I would highly recommend FRIENDLY DODGE CHRYSLER JEEP RAM In Penn Yan to all my friends and family and even my coworkers .

Terry

10 de sep. de 2016

Dave and Jacob did a FANTASTIC job getting us a vehicle we wanted at a price we could afford!! We were just planning on looking at vehicles today but the 'no pressure' atmosphere at Friendly was not what we were expecting and the deal that was offered was incredible. We felt like we could walk away at any point - no questions asked. Because of this we made greater inquiry and ultimately we received an offer we would have been foolish to turn down.

case_km

8 de sep. de 2016

Joe Curtis was incredibly knowledgeable. He found the perfect car for me. Joe Curtis and Mike Webster made the buying process easy and fast. I'm so happy with my car and the service I received at Friendly Dodge! I will definitely buy from Friendly in the future!

Rob Marsceill

8 de sep. de 2016

Bought a ram 2500 and it was the easiest dealership experience. John, Scott, and Heather were amazing. Very knowledgeable and worked hard to earn your business. They really made you feel like family.

yoga1916

6 de sep. de 2016

Carl listened to hear just what we were looking for and found the perfect fit for us. I appreciated his attentive and helpful nature. We will probably buy more cars from Carl at Friendly!

Bruceakins

2 de sep. de 2016

Jake was very honest, helpful, friendly, knowledgeable and persistence with getting us financing for a Toyota tundra. Thanks Jake. We will definitely be back for our next purchase.

andy s

2 de sep. de 2016

Honesty ---- This word covers it, no lies, no B S , just honest answers. Holly was very helpful. I will send friends and family to Friendly Dodge .

Lovemycars14810

31 de ago. de 2016

Me and my husband have bought a bunch of cars from Friendly Dodge in the past. We have always had a great experience dealing with them. Always there for is in service and sales. They are a great place to deal with if you are looking for a new or used car.

Dale919

31 de ago. de 2016

By far the best experience we have ever had with purchasing a car. Would definitely recommend to friends and family, and look forward to working with them again.

Ev

30 de ago. de 2016

This was the best car buying experience I have ever had. I spoke to Heather a couple times on the phone and to Jacob once. When I arrived everything was ready to go. All numbers and figures just as they said and on proposal so the normal person can understand. None of the add this to this and take this away from this all on paper written to be understood easily. A bonus was I got a better deal on my trade and purchase then I expected. It was not an all day task in and out in one and a half hours.I drove 120 miles to deal with this dealership and I plan to have all service work done at Friendly ,their service department is just as the sales department, Upfront and Honest! Thank you!

djRAM

30 de ago. de 2016

Very courteous. He went the extra miles needed to obtain the vehicle wanted. Very professional in his work. The man is an asset to Friendly Dodge. This is the 3rd vehicle purchased by us. and only from Joe Curtis. Thank You Friendly Dodge for the caliber of Joe on your staff.

Buck_Knife

30 de ago. de 2016

I've leased two vehicles from Friendly Dodge over the past year and couldn't be happier with the way they handle the deal and make sure that everything I need is taken care of. My salesman Joe Curtis goes above and beyond all of my expectations. He makes sure I understand everything about my new vehicle. If you are in the market for a new vehicle Friendly Dodge Chrysler Jeep Ram is a great dealership to visit and work with.

Linda

30 de ago. de 2016

I was in town visiting family and began to have issues with my vehicle. I was referred to Jordan by a family member, he made the process incredibly easy. I fell in love with a red compass and he made it happen in a payment that I could afford. Jake in finance was even able to get me a better rate then my local credit union could as well. I WILL be back to Friendly again!!

Fred Goutremout

29 de ago. de 2016

The entire group at Friendly DCJR deserve the 5 stars! We were greeted at the door both times we stopped to look at (and eventually purchase) our potential new Ram! My several email questions over my investigation time prior to our visits were handled very professionally by Heather, even though she had every right to get frustrated with me! :) During our visit for actual purchase, she was nothing but courteous and friendly, as was Mike Webster when we were going through the financing paperwork. We would strongly recommend Friendly for future vehicle purchases. Thank you to the entire team!!

Michayla Orlando

29 de ago. de 2016

Nice people and great service will come back again. Holly has sold me my last two vehicles and they have been great. Would recommend this dealership to anyone.

Chrissy

29 de ago. de 2016

I purchased a used SUV from Dave last year. Everytime I have a question whether on the phone or in person, he spends as much time as possible answering them. I will buy again from him when the time arises.

Robbie

29 de ago. de 2016

Was not sure what I wanted, but dave took all the time I needed to make a good buying decision. He was not pressuring me at all and answered all my questions. Great guy.

Robert Swanson

29 de ago. de 2016

I drove an hour to get to the dealership. Was a bit hesitant because of the distance. However, it was an excellent experience. Dave M. was very laid back, very knowledgeable and was not expressing pressure at all. He spent all the time I needed to make a decision and answered every question that I had. I recommend him to anyone interested in buying a car.

Jeepgirl.madia

25 de ago. de 2016

They have always been able to help me. They explain every step they're taking and very quick to answer all of my questions. The staff is very friendly and welcoming.

Marianne Morales

23 de ago. de 2016

My husband, Angel, and I are thrilled with our new truck and it's all thanks to Rodney Cole and the team! Everyone was friendly, courteous and welcoming. Rodney had such a great sense of humor. Especially while waiting on hold with our insurance company for over an hour to get our insurance binder and cards so we would be safe driving from Penn Yan back home to Gates. Rodney stayed late and never seemed like it was a bother. He was wonderful to work with. We will definitely recommend Friendly Dodge Chrysler Jeep RAM to our family and friends!

Justin Gross

22 de ago. de 2016

I couldn't have asked for a better experience with purchasing our truck. After having wasted time at countless other dealers and sales associates, I couldn't be happier we decided to make the 4 hour trip. Our experience with Carl was second to none... even with our cranky toddler he stayed positive and helpful. I can't stress enough how satisfied we were with our experience!! Thanks again Carl and the rest of the team at Friendly Dodge!!

Hardtoplease

22 de ago. de 2016

The only place to buy a car. Nico and the rest of the folks here were AWESOME! I won't shop anywhere else again! Go to Friendly!

Iliketrucks

22 de ago. de 2016

I have bought several trucks here and specifically from Rodney Cole, I have and will continue to refer friends and family. Rodney is a straight shooter and makes fair deals. My next vehicle will be from him too. I have yet to be disappointed!

Dustycustoms

19 de ago. de 2016

Dave was awesome and he was able to get my payment right where I wanted it. And the truck is just what I wanted. Thank you very much dave Dunn!!!!

pconca123

17 de ago. de 2016

From the salesman to the person getting me financed, the whole process was excellent. I would recommend Friendly Doge to anyone. I will definitely go back.

Brookeayers

16 de ago. de 2016

They worked with me to help me get were I wanted in payments and helped me find a great car! Will definitely recommend him and friendlys to others.

rswelch

15 de ago. de 2016

Rich and I would like to send a big thanks to Dave Dunn and Michael Webster and the rest of the dealership including the service department all of you are the best. "Thank you for making my husband a happy man with his new truck. Wish we could give you all more than 5 stars because you really do go above and beyond to make us feel like family and that we matter. Thanks to Michael Webster for helping Rich and I pull one over on Dave, the look on Dave's face was priceless, you guys are the best.Thanks againRich and Sherry Welch

JeepGirl

13 de ago. de 2016

I had some very specific criteria for the Jeep I wanted, and Holly Seeley went above and beyond to put me in the Jeep of my dreams!!

grover

13 de ago. de 2016

Carl Miller was friendly and attentive. We appreciate his service and deal with us (given we're in sales, too -- wink, wink). Thank you. The Grovers.

Marie

13 de ago. de 2016

This is my second car from friendlys and from Rodney. I know they worked to get me the best deal possible each time. Would highly recommend them to others

Nomad

12 de ago. de 2016

Rodney Cole and the rest of the staff worked hard to make my purchase as smooth as possible. I can't say enough about their hospitality and knowledge and would highly recommend them.

ortho237

9 de ago. de 2016

The staff and Peg were knowledgable, friendly and great! They assisted us with showing the car, all functions, bells and whistles. They made the finance easy and seamless. It was all done in one trip! Peg and the staff were professional and competent.

TDSmythe

3 de ago. de 2016

Love my new Patriot. The sales experience was the best I've ever had. It was worth the 1 hr. drive. My In Laws are extremely happy.....especially with the Finance Dept. Not pushy...upfront and honest. They gave me what I wanted and didn't try to surprise me.

Chakes7777

2 de ago. de 2016

Sold us a jeep is a lemon. Have had nothing but problems with it since we got it. Car is unsafe to drive but friendly won't do anything about it. I should not feel unsafe in a car that I pay 500 dollars a month for! They sell junk cars that have problems & cars that are lemons. Save yourself the time & trouble & don't even think about going here there is plenty of other dealerships that have cheaper prices & cars that won't leave you on the side of the road.

MrsStephG

1 de ago. de 2016

We visited Friendly to look at a specific vehicle, but didn't have high expectations based on the fact that the price quoted to me was above what others have asked for the same vehicle We gave them the number we wanted it for and not only did they offer it to us for that price, they added an extra 1000 to our trade in, which was already way more than other dealerships offered. Couldn't have asked a better deal and we left with an awesome new vehicle. Carl Miller was great and very knowledgeable about the Jeep we purchased. Would absolutely recommend this place to anybody and will come here first the next time we need a vehicle! Note: we went on a Saturday and it was super busy and took a long time...a week day would probably be better.

net41

31 de jul. de 2016

I was so impressed with the entire Friendly staff, especially Peggy Walsh. She was excellent to work with - listened to my needs, very professional and knowledgeable, and most of all was expedient in the whole process which helped to keep my anxiety over buying a car to a minimum.If you are looking for a new or used vehicle, call Peggy Walsh at Friendly Dodge Chrysler Jeep RAM!Thanks to the following people as well that were excellent to work with and helped in the process: Jake from Finance, Bryan Ryan (GM), and Scott Bernstein (Sales Mgr.) You all were a pleasure to work with and I cannot thank you enough!

Kelly Costa

29 de jul. de 2016

I had a great experience at Friendly Dodge in Penn Yan, NY. Holly found the exact vehicle that I was looking for quickly and worked with me to get the price down to where I wanted it to be with no hassle. We were so pleased with the service that we went back the next day to purchase a truck for my husband. I highly recommend Friendly Dodge and Sales Professional, Holly Seeley.Kelly CostaCampbell, NY

Kathy

29 de jul. de 2016

Any time I call or stop in dave matti always takes time to help me. No matter what he is doing, he will give you all of his attention and help.

wayne smith

26 de jul. de 2016

I have purchased five vehicles from this dealership. Carl Miller is a great salesman, he got me a great deal by going the extra mile. Mike Webster got the best finance deal available. I am very satisfied with my new jeep. thanks to Carl Miller and Mike Webster

Makowiec928

25 de jul. de 2016

First time here...I had a few problems with financial business with themand jake was great and very informative about warranties but besides that i was a mess and dave dunn was great!! Very professional unlike some other people that are with this dealership.

Rbaker518

24 de jul. de 2016

Everyone from sales Associate to finance guy were fantastic. Was treated very respectful.They worked very hard and got me an excellent interest rate. Offered drinks and lunch. My second car purchase here and plan on future purchases.

ms west

19 de jul. de 2016

Holly and the finance manager Jacob. He has great strategy for finding a compatible car with my financial situation. He is willing to work with me to find reliable transportation.

200WhiteChrysler

17 de jul. de 2016

Carl Miller from Friendly Dodge-Chrysler-Jeep-Ram in Penn Yan New York is the best Car Salesman in the world He is friendly and he is very knowledgable about the vehicles he sells and about the warranty that the vehicles carry from start to finish Carl is top notch in every step of the process he is just overall Awesome I will definately recommend Carl Miller and the whole team at Friendly if anyone is looking to by a new or used vehicle.

lk9torb7

11 de jul. de 2016

David Dunn and Jacob F. (spellcheck not accepting last name) are the best individuals worked with in working with me to purchase a new vehicle

chargergirl74

5 de jul. de 2016

I owned a 2007 Dodge charger and wanted to update to a newer style. I started shopping in November and finally purchased in May. Joe Curtis worked patiently with me each step of the way. We test drove several cars and in the end purchased a 2016 jazz blue Dodge charger. Joe Curtis was so patient through this whole car buying experience and I refuse to work with anyone other than him. Joe Curtis would always remember me when I came back to the dealership for several months on end. It showed me his level of caring and consideration for what I was looking for. I purchased my first charger from friendlys and now my second. We plan on buying a truck and Joe's already looking. THANKS JOE CURTIS

TeamEdmister

28 de jun. de 2016

This is a without a doubt an awesome group to work with. Everyone is friendly and welcoming always ready to help. Peggy was not pushy very informational Jacob is a very busy guy and I can understand why with the deals he secures for his customers. Very personable and easy to work with not pushy at all. This is my second vehicle this year from Friendly's and ill be back.

karnold

28 de jun. de 2016

Jordan at Friendly Dodge helped me get into the car of my dreams. They gave me an excellent price for my trade in vehicle and worked hard to make my new car possible in my budget. Much better experience here than with other dealers. Jordan was committed to helping me find solutions to get me in the car I wanted at the price I could afford.

Afreeman12707

25 de jun. de 2016

Carl Miller was our sales representative, he was wonderful. We were recommended to him by a friend which I'm very thankful for. We were not completely prepared to purchase a vehicle today yet Carl and the staff at Friendlys was more than accommodating. The environment at Friendlys is very different than any other dealership we have visited in the past, their was no pressure to buy at any point during our visit. Thank you Carl for helping us purchase this amazing car.

Habby

25 de jun. de 2016

Mike worked hard to make this deal work for us! Very kind and friendly! He made a beautiful day even better!

Kendahl-13

22 de jun. de 2016

Carl Miller ensured that we got the right car that fits our family for the right price. Carl Miller worked to ensure that we got the best rate for our loan. We will definitely be back to get another car from Friendly Dodge in the future.

Dan Dan the Fireman!!

20 de jun. de 2016

I found a truck on Autotrader at Friendly Dodge, I asked for more info and they answered every question. I normally don't believe a word that comes out of a sales persons mouth, but they had the documentation to back it. Everything seemed to check out. Next step was to drive the 200 miles there. I did and so far I glad I did. The sales staff got me into that truck. No bait and switch! No up selling!! They did a great job and I wouldn't be hesitant to travel back in a few years.

Dodge 2500

20 de jun. de 2016

Heather, Bryan, and Jacob are awesome. Best dealership award from us. It was a pleasure start to finish and beyond. They all go out of their way to make you comfortable. They are a people based dealership not number pushers. Couldn't give a stronger recommendation.

CFD-19

20 de jun. de 2016

Shopping for a newer truck and I was getting no where with local dealerships. I found a truck on Autotrader that appeared to be everything I was looking for. After a few emails back and forth, Heather, (the sales person) answered all my questions and even sent me documentation to back it up. They said if I come down, it will be worth it. So I did and so far it has been. The gave me top dollar for my trade, Made a smooth quick transaction to get me back on the road home. Jake was very good to work with, and a BIlls fan as I am too. In a few years when I'm looking to upgrade, I won't be hesitant to look there again.

Mary

18 de jun. de 2016

Huge thank you for sales guy Dave Dunn And finance guy Jake for making my purchasing a great success. I had gone to 2 different dealerships who wasted my time and theirs after few hours to just get told sorry couldn't help you. Yet these guys were very efficient and were able to get a bank approval in minutes. Everyone there at this dealership are friendly and really treat you like an individual person, not just a bonus from a purchase. I will defenitely tell my friends,family and anyone I talk to who is in need of a vehicle to go see you guys there! This place of business deserves beyond 5 stars and I'm greateful they were able to help me get into a vehicle. Thank you again for making my car purchase a huge success!!! You guys ROCK!

FAST392

17 de jun. de 2016

This is one of the last good old dealerships where you are not made to feel pressured in to a vehicle.The sales people are the most courteous and are there for you.Thank you Joe Curtis

Christine Stratton

17 de jun. de 2016

They were friendly and very helpful. Honest and great sense of humor that made the whole experience a relief. Got a great deal and Jake in finance was fantastic despite the wonderful time warner connection. Thanks guys.

Hobbsnavy

17 de jun. de 2016

Mike was very down to earth and easy to talk to. He explained everything extremely well. He was able to answer all my questions and took care of everything we needed for our purchase. Very happy with Mike and would recomend him to other potential buyers!

Sillyblonde3

16 de jun. de 2016

I ended up buying a car somewhere else but I would definitely consider them for my next car and recommend them to friends based alone on their customer service. (Thank you, Sandy!)

FFPym51

15 de jun. de 2016

I went to a lot of other dealerships and they couldn't find me help or really work with me, to the point where i was gonna exhaust all my resources before giving up, when a friend of mine told me to try Friendly's, so i said i would give it a try. I told my sales person (Peg) my price range, she found three vehicles in it. when i went for my appointment, we did a test drive in one of the vehicles, i fell in love in with it, it took quite some time. then they told me the same thing the other dealerships told to where i was gonna give up hope, then they asked me to give them a little more time to find a bank that they could get to work with, so i waited until Peg came up and said that i was getting my new vehicle. I was so thankful for their persistence that it finally paid, in more than one way, i was finally gonna be getting rid old car that was constantly breaking down, and getting a new vehicle. they worked with me in so many ways that they found a lower payment rate a month and a bank that didn't need a cosigner. i will defiantly be doing more business there. they are a great group if people that treat you like finally and don't really car about themselves but car about their customers. I HIGHLY RECOMMEND FRIENDLY DODGE CHRYSLER JEEP RAM TO EVERYONE LOOKING FOR A NEW CAR.

DKay77

14 de jun. de 2016

Ok, i have to say that my car buying experience was the best! Jake...the financial guy was awesome and just didn't quit until he got me what I needed! And Carl, the salesman, is the best around, hands down!! I have never had so much fun buying a car and Carl was a blast! Thank you Jake and Carl! Will definitely return when I need a new vehicle! ??

Janice Christensen

13 de jun. de 2016

My husband and I have been going to Penn Yan Friendly Dodge for several years and have been satisfied in every way. the last six vehicles (four of which were brand new). David Mattei sold us our first and every one since then. David is more than just a salesman he has become a friend and isn't that what Friendlys should be all about?

Richard a

12 de jun. de 2016

Just bought my second vehicle from friendly dodge in the last month and a half. Carl miller was my salesman and jacob frawley did the finance and they made it so easy. They are great guys and a Great dealership. You have my business for life.

Kylewilmott64

11 de jun. de 2016

So I came down to friendlies today to see if it was possible to trade in my Durango for a pickup truck I really didn't think it was going to happen however Mike Webster being the man that he is was able to make it work I thank him very much and will be bringing more business to Friendly's Dodge

Annie G!

9 de jun. de 2016

Mike "Little Hands" Webster is a true sales professional!

RAM

7 de jun. de 2016

Carl Miller made it quick and easy. Came in on day off to finalize sale. Great selection of new Dodge trucks. Stop in and see him. Thanks!!!

Tye9876

4 de jun. de 2016

Friendly Dodge was great! My salesperson,, Holly Seeley was outstanding. She not only made the experience one of the best, she listened to what I had to say and put me in a vehicle that met my needs. I would highly recommend her to anyone looking to buy a vehicle. Again great experience!

3013

3 de jun. de 2016

Peg Walsh extremely competent salesperson, she is very knowledgeble,about the vehicles that she present to the buyer,and is extremely helpful to explain all the functions of the vehicle

ted1951

3 de jun. de 2016

My wife and I met with Peggy Walsh, one of the salespersons, and she was not only extremely helpful but also extremely friendly (Friendly Dodge!). Over a two week period she showed us both new and used vehicles. In the end we chose a new dodge Journey. We have had it for about three weeks now and enjoy it immensely. She ahs been checking in with us from time to time to make sure that we are all set with questions. She is very attentive and reflects very positively on the dealership!

truckman

3 de jun. de 2016

The salesman was informative, helpful and easy to deal with. Even during the negotiation process they were calm and respective. I would certainly deal with them again

New truck 511

2 de jun. de 2016

I had Joe Curtis as my sales person. He was very helpful and made it a good experience. The whole team was great and friendly. I never felt pressured

Thomer

2 de jun. de 2016

We traveled over 4 hours to purchase a vehicle from Friendly Dodge Chrysler Jeep RAM, and were very pleased with our purchase! Heather Uvanni was excellent to work with, and made our transaction as smooth and painless as possible. I was pleasantly surprised with how knowledgeable and friendly the staff is at this dealership, and would recommend to anyone in the search of a new vehicle to come and check them out!

michael W warner

2 de jun. de 2016

Friendly dodge got me in my Jeep patriot. Fast easy and was always available to answer any question I had. Would highly recommend working with this dealship Peggy walsh was a great person to work with. Thank you

hsbquick

1 de jun. de 2016

I recently purchased a Jeep Grand Cherokee form Holly at Friendly Dodge. She was a pleasure to work with in helping me find the right vehicle. All the staff at Friendly Dodge was very pleasant and knowledgeable and a great help through the purchasing process. I would highly recommend them to friends and family looking to purchase a vehicle. A+++++++

Anthony92

31 de may. de 2016

I have always had a very good experience dealing with Friendly Dodge! This time I got a Jeep Grand Cherokee and I've got to say it is by far the BEST vehicle I have owned. Dealing with the staff here is always easy and they always help me get into the vehicle I want. A+++++

Jeep Wrangler

31 de may. de 2016

I had a great experience with buying my Yellow Jeep Wrangler Rubicon with Heather Uvanni. I was able to drive and compare different jeeps with her before buying the jeep. She was very knowledgeable and patient with me while making my decision. I would definately recommend buying a vehicle at Friendly Dodge Chrysler Jeep RAM and asking for Heather to help you with your vehicle of choice. I had a great experience with trading in my old car, financing the vehicle and a knowledgeable representative, Heather Uvanni! The best part of the experience, I was able to drive my jeep off the lot the very same day. Thank you Heather!

Paul S.

31 de may. de 2016

It was very easy going. I was not aware of the different financing options available. He spent all the time I needed to make a great decision.

Angus157

31 de may. de 2016

Had a very good experience dealing with Holly Seeley. She worked very hard trying to locate the truck that I wanted. It was not an easy job but she got it done . Plus my experience with the service department was also equally well

The Button Family

25 de may. de 2016

These guys worked so hard to make sure I was happy! I'm not an easy person to please however, but they did everything plus more, they also bent over backwards to ensure I and everyone to get the best for the least amount of money! Highly recommended and I won't be going anywhere else again. I am and will tell any and everyone to buy cars from Jordan Eavan and Jake Frawley. BIG THANKS TO THEM!!!!

mjmck

25 de may. de 2016

This was the best experience we have had at a dealer with purchasing a vehicle. We had come in with a TON of stipulations to the purchase and Dave listened to them all. The dealer even had a catered lunch that was excellent! He let us drive multiple vehicles even for hours at a time to make sure its exactly what we wanted. His schedule was very flexible and willing to work with ours. We will definitely be back for our next Wrangler purchase.

MikeLauraMusket

25 de may. de 2016

The best experience we have had at a dealership! Every single person there was nice and helpful! And they are highly dog friendly! Great Experience!

jebz28

22 de may. de 2016

I have purchased from Friendly's before. I had several items to trade on a new truck. Spoke to Bryan Ryan and Carl Miller. Trade values were very reasonable. I had a great purchasing experience. Carl Miller is very knowledgeable on the products he is selling.

Aliciaanne95

21 de may. de 2016

It was a great experience, everyone there was great to me and so helpful. I would definitely come back and would refer everyone I know to get a car there!

gsh99

20 de may. de 2016

Mike was very helpful,kind.honest,all were pleasent,when they told me iwas going home with the truckthat i wanted that was a great expereriance,many hands heilped to empty my old truck into the new one. I 2would recomend any to visit the store thank you very much. Greg.........

Tina Gardner

17 de may. de 2016

We went in knowing what we were looking for. Peggy was a great!! Very friendly. I felt like I was working with a friend other than a sales person. I'd go back to her in a heartbeat. She got us what we wanted. She made the whole experience pleasant. Jacob in financing was awesome, too. He made this happen for us, for that, we are thankful! Very happy with my new Jeep!

TRUCK GUY

15 de may. de 2016

I have bought other trucks at friendly dodge the last three from Dave Dunn and my experience was great sat down an told Dave what i wanted we walked the lot and found the perfect truck DODGE POWER WAGON. It was a DUNN DEAL

Luvmyjeep

14 de may. de 2016

I have purchased 5 or 6 vehicles from Joe Curtis over the years and he has always made it a very easy process. He seems to always be willing to go the extra mile for his customers. I have referred him to neighbors and coworkers and he has always taken good care of them.When it's time to replace our truck next year he will be the first person I will call.

Triplt22

13 de may. de 2016

I had the pleasure of dealing with Carl Miller during my recent purchase. Carl has very good knowledge of the operating systems of these vehicle's and was quick to explain them. Very laid back (never came close to jumping on the hood) salesmen. From the Service dept to Finance it was a good experience. I will continue to recommend people to take a drive over to FDCJ and speak with Carl...

aliciakuhn921

13 de may. de 2016

I was very pleased with my buying experience working with Mike Webster. He was knowledgeable and took the time to show us many options in our price range. He went the extra mile to get an extra key for my vehicle from the old owners to make sure we were satisfied with our vehicle. Top of the line parts were used for items we added on to our package when buying which shows that no corners were cut even when purchasing a used vehicle. I never felt pressured and receive personal phone calls to make sure I was satisfied after purchase.

Anthony J. Felli

12 de may. de 2016

I always enjoy friendly, I purchased my ram in December and loved it as well as the buying experience. Sadly the truck wasn't for me and friendly was great about getting me into the right vehicle.

Richard a

9 de may. de 2016

Carl miller was my salesman and he is the best salesman I've ever dealt with. Second car I've bought from there and I will never buy a car anywhere else. You have a customer for life in me.

Dodge06

9 de may. de 2016

Great to deal with Carl Miller third car bought and won't go anywhere else great prices on cars and very good on trade ins

Charityhondajet

6 de may. de 2016

These guys worked so hard to make sure I was happy! I'm not an easy person to please however, but everybody there bends over backwards to ensure you get the best for the least amount of money! Highly recommended and I won't be going anywhere else again. I've bought my last 4 vehicles here, this is seriously worth any drive, btw I live in North Carolina now and still come up here!

Chelsea Viele

4 de may. de 2016

My parents had bought vehicles from Friendly's for years so when I was in the market to trade in my 2008 Jeep I had them on my list of places to visit. I went up with no intention of buying a car that day, I really just wanted to look around and get some ideas on trade in values and pricing but by the end I was offered a deal I couldn't refuse! Peggy came out in the lot and let me drive a couple of new jeeps, and as I had expected I fell in love with a 2016 Jeep Renegade Latitude (it's bright yellow, what's not to love?). When it came to financing and working out a deal Peggy really had my back and supported me, she listened to what I was looking for and enforced that with the financing team. She has officially been titled "my person" (: The only thing I've noticed while up there with my parents, and up there that day for myself is that they take an outrageous amount of time processing paperwork, so I wouldn't recommend making the trip if you're on a time crunch. But the staff is great and I'm in love with my new car, so it was more than worth the wait! If you're in the market for a new car GO to Friendly Dodge Chrysler Jeep!

Bradley Rutherford

22 de abr. de 2016

Mike Webster gave me a great deal on my new truck, thank you Mike.

Dean Pauley

12 de abr. de 2016

Met with Mike Webster, he worked with me till the deal was done. He did a great job

Nlbulle

8 de abr. de 2016

Dave is amazing to work with as always. Goes above and beyond to get things done. When ever my husband gets the need to shop around I call Dave and he takes care of us!

Larry 2016

7 de abr. de 2016

What can I say I had the best help and very personable experience buying a truck from Friendly Dodge. Heather was amazing. She was a great help from start to finish. She went the extra mile to help. I would highly recommend Heather as your sales person ( I drove 2 hours to deal with her ) thanks again Heather

marileeh01

5 de abr. de 2016

I had a great experience at Friendly Dodge.... I previously owned Hondas and had no desire to purchase a Jeep, but Jacob Hammond convinced me to take one for a drive. I was surprised and pleased with the Jeep Cherokee Limited I drove. Jacob kept in touch following up with me without "harrassing" me. Jacob is very knowledgeable which helped convince me to buy one. It's early yet, but so far I love it.I really enjoyed ringing the bell. That was awesome.Thank you Jacob for all your hard work!

Robert

4 de abr. de 2016

We had Jordan Eaves as our sales person and bought a used vehicle from him! Thanks

Brian M. Travers

4 de abr. de 2016

We really like the atmosphere and friendliness of our sales person- Joe Curtis and Bryan Ryan! Thanks!

Paul & Connie Gaulsha

31 de mar. de 2016

Very nice and helpful with the service. Thank you Jordan Eaves for your help!

James Glasner

31 de mar. de 2016

Bought a beautiful 2016 Ram 2500HD Diesel Truck from Holly Seeley! Big Thank you!

mollyb34

31 de mar. de 2016

Jordan Eaves went out of his way to find the right vehicle for me. He went way over what I expected to find the exact car and the exact details that I wanted in my car. I have sent several people to him just because he was excellent help.

Kristen B

31 de mar. de 2016

When looking for my first car, I worked with Jordan Eaves who knew a lot about the vehicles being sold and was extremely helpful with my questions. I didn't feel pressured into buying and he didn't make me feel bad about what I could afford. I now happily own a jeep 2015 patriot and I couldn't have asked for a better experience. I will be looking to Jordan again for my next vehicle. I recommend you do too!

bswhitney

31 de mar. de 2016

Another great car buying experience with Friendly's. Thank you Joe Curtis, Bryan Ryan and Mike Webster. We will be back for number 10 at some point.

Mark Otto

29 de mar. de 2016

Dave Dunn was very helpful through out the whole buying process. It was great.

Gaynor Updike

29 de mar. de 2016

I would recommend this dealer to a friend, I did purchase a vehicle from his dealer, and I visited today for Service/repair- and it was excellent.

Helen

29 de mar. de 2016

Let Friendly's put you in the drivers seat They will go out of their way to work with you and let you get the vehicle of your dreams. Others do not compare to the talents of Friendly's salesmen. We have purchased used and new and we were treated royally. Thank You

Ben1976

28 de mar. de 2016

I worked with Jordan at Friendly Dodge in Penn Yan NY and had a great buying experience. Jordan not only was professional, but he also had a vast knowledge of the vehicle I was looking to purchase. I would recommend him to anyone looking to buy a Ram, Dodge, Chrysler, or Jeep product.

Terry C

28 de mar. de 2016

Great people, very friendly and knowledgeable. I was there for an oi change. The service department is top knotch and easy to get an appointment with their hours of operation. When I am in the buying mood, I always deal with David Mattei. He is a great guy and a very good salesman. He is willing to go the extra mile to help you get the vehicle you want along with the best deal for you.

Bob

26 de mar. de 2016

I dealt with Dave M and he was very helpful and knowledgeable of the process. It was a pressure free zone and an easy process. I traded my 2001 Nissan Frontier in for a 2013 Dodge Ram 5.7L Hemi. I debated on getting the truck due to the price but in the end I'm beyond happy that I purchased the truck. We were able to settle on a fair deal and I'm glad I was able to get the truck that I've been working very hard for from Friendly Dodge Chrysler Jeep RAM.

Kathy

24 de mar. de 2016

Mike Webster was a pleasure to work with. I bought my Jeep Compass from him.

Raven

24 de mar. de 2016

Great experience working with Jordan Eaves. He was very helpful and knowledgable. I recommend contacting Jordan for your next vehicle purchase. Thank you Jordan for your hard work.

Sabrina W.

23 de mar. de 2016

Dave Dunn was great! And my first car buying process was great!!!

ffnrent2003

23 de mar. de 2016

When I bought my grand Cherokee, heather made my experience enjoyable and easy. There was zero pressure, she's knowledge, driven and amazing. I will buy another vehicle from heather hands down. Friendly dodge you have a hidden gem working for you.

Kareena Hoyt

22 de mar. de 2016

Thank you Heather for helping me get in my first brand-new car!

Rob & Amy

21 de mar. de 2016

Jacob made the purchase of our Sante Fe easy "No Hassel" for Rob. Dave is fun, patient with his customers. I got what I wanted. Great experience on buying will be back!!! :)

P. Ford

18 de mar. de 2016

Jordan was outstanding, didn't want to buy a new vehicle. But left with 2! Very good salesman who went above and beyond! Thank you!

Burvee

18 de mar. de 2016

No pressure to buy- Relaxed and Dave Dunn listened to my needs, and presented me with the perfect vehicle to match my needs! Jacob made the financial end a complete breeze!

Geo5994

18 de mar. de 2016

I went to friendly dodge to look at car I wasn't hassled or pressured to buy anything let alone wasn't expecting to come home with a car the way my credit is. I got to meet mike Webster he took me on a few test drives was very honest with me and hlep me along the way he's is an outstanding salesman highly recommend very awesome experience. Thank you mike Webster!!!!Sincerely George McIntyre

James Bateman

16 de mar. de 2016

Great customer service, very helpful, will be back to purchase future vehicles. I worked with Jordan

Theron Seeley

15 de mar. de 2016

Holly has an excellent personality, great sales person to work with.

Laura Copp

14 de mar. de 2016

We love Friendly Dodge and Dave Dunn and would never buy anywhere else!

Roxanne K

11 de mar. de 2016

Our service was great! I believe Dave & Jake went above and beyond!

Diana Warn

7 de mar. de 2016

Jordan Eaves is an excellent salesman, fun, energetic, knowledgable and the perfect salesman. He is helpful and made our buying experience enjoyable. Thank you!

HOWARD TRAVIS

4 de mar. de 2016

MIKE WEBSTER IS AWESOME! I bought a 2016 Dodge RAM 2500 today!

Rachel

1 de mar. de 2016

I just bought my first vehicle a few weeks ago from friendly and it was a very enjoyable experience. Everyone there was very helpful and friendly which made for a comfortable and relaxed atmosphere. I am very pleased with my purchase and i could not have asked for a better experience.

Jimmy M

29 de feb. de 2016

I had the best car buying experience ever at Friendly while purchasing my 15 Grand Cherokee. I was searching for a certain used vehicle with specific features that was difficult to source. In reasonable time, my sales person Heather Uvanni found exactly what I was searching for. She was attentive, very professional and knowledgeable during the entire process. I was also pleased with the service department who installed a tow hitch. Overall, I'm a satisfied customer who will someday return to Friendly for repeat business. I also highly recommend Heather and the Friendly team to anyone on the market for a vehicle.

MaidaJD

29 de feb. de 2016

I had the best car buying experience ever at Friendly while purchasing my 15 Grand Cherokee. I was searching for a certain used vehicle with specific features that was difficult to source. In reasonable time, my sales person Heather found exactly what I was searching for. She was attentive, very professional and knowledgeable during the entire process. I was also pleased with the service department who installed a tow hitch. Overall, I'm a satisfied customer who will someday return to Friendly for repeat business. I also highly recommend Heather and the Friendly team to anyone on the market for a vehicle.

Scott Sherwood

27 de feb. de 2016

I contacted four dealers in my buying process and Friendly Dodge got my business because of their prompt and efficient service. I will definitely be back. Thanks Heather!

TheMillers607

27 de feb. de 2016

We bought our truck a few years ago, and I still love it! We have such a great reliable vehicle. I can't stress enough about how nice and courteous the staff was when we bought our Dodge Ram 1500 (this is our third Ram truck). They treat us like family, always keeping us updated, checking in and making sure we are happy. They really make it all about how happy the customer is. If you are looking for a dealership that is will to bend over backwards GO TO FRIENDLY DODGE!!! 5 STARS!

Patricia D'Apice

15 de feb. de 2016

Mike Webster was very pleasant and courteous. He answered all our questions.

jimmyp

13 de feb. de 2016

I found a Scion on their website. No price listed. Called and got a quote. $10,399, with a $3500 trade in for cash for clunkers deal. Found the SAME car on Cargurus.com for $6900. Printed out the info, went to the dealership and asked what would the price be if I chose not to trade in my car. The said they would be absolute saints and knock off $900 and give it too me for $9500. Which is $2000 above Kelly-Blue-Book. They were all ready to take my check when I showed them the ad from the other site. Then the guy ran off to find someone else help explain why they were listing it for 2 different prices. I guess you can do that when it's just "To get people in the door". Even if they drive 45 minutes 1 way?! I went there in February, so I figure they must've thought i was some some poor, low-income fool with a nice fat tax return. Pretty much told me the price was firm , or they could take a couple hundred off so they didn't lose a customer. Too late !Now granted, my car isn't a luxury model, but I'm sure as xxxx not handing it over for free. DO NOT BUY HERE! CROOKS, CROOKS, CROOKS. Rated them all 1 stars, except for friendliness. Because don't they come with smiles and words of praise when they want your money ?

Terrance & Karen Gray

12 de feb. de 2016

I enjoyed my 4 times of buying my vehicles from Friendly Dodge. Jordan is a really good sales person!

Twagner1977

12 de feb. de 2016

I started my journey of looking for a used car at auto loan options where i applied for pre-approval of an auto loan.Get a call back from Sandy Miller on behalf of auto loan options who takes my information, runs a credit check and then tells me i am pre-approved and they can easily get me into a car with a monthly payment of under $150.00 but wont give me any idea of how much over all that I am approved for which makes it very difficult to look for a used car. She then tells me that I can only go to Friendly Dodge in Penn Yan which is over an hour a way from me BUT they are currently doing a Cash for Clunkers trade in. $3500.00 for my trade in, no matter what shape the car is in. So I look at their website and find a 2012 Kia Optima that I like though their website has no listed prices on any of the vehicles I am hesitant to call them back because they are over an hour away and I really don't want to make the trip out there for nothing. 1 week later I now have 5 voice mails from Sandy Miller telling me the same thing. That she is following up to our conversation and she pushes the Cash for Clunkers deal they have going on. So finally on my day off i decide to call them to set up an appointment to see the 2012 Kia Optima. First Sandy Miller tells me the Optima was sold and starts talking about jeeps. Then when i start to tell herI was really interested in only seeing the 2012 Kia Optima and don't know if they have anything else that would to me be worth the hour+ drive, all of the sudden Oops "She was looking at the 2013 Kia Optima" and yes the 2012 is still there! I asked her what the listed price on the car is and she couldn't access that information, I would have to go there. I was able to determine using their website that they were asking roughly $13,900 for the Kia which was over priced as it was, Mazda or Ridgeway has the exact Make/Year/Model with 40K less miles for $12,800 so i'm thinking I have some room to negotiate. Plus having $3500 for trade and $2000 cash I figured I should be able to get to my target range of $100-150/Mo. When we get to Friendly we meet with a very friendly and personable sales associate who takes us around in the freezing wind to show us some vehicles, we are unable to find the Kia however so he tells us it may be over on their ford lot which will take 30 minutes for them to get it over. We agree to wait so he goes in to make the call to get the Kia over. We are then met by another associate who tells us the Kia is gone, possibly to auction. The original sales associate apologizes as he believes we were misled about the cash for clunkers. They both agreed that the Kia had been listed for roughly $13,900 however that was with the $3,500 already taken off. $17,400 for a 2012 Kia Optima with 60k miles on it? The finance manager also informed me that there was no way he would be able to get anyone, even with good credit, a payment under $200 a month. Buyers beware, if you go to Friendly Dodge expect to pay at least $3,500 more than any other dealership. Friendly Dodge Beware, It is against NY State law to false advertise. The Attorney General has an entire page dedicated to it. Thomas WagnerExtremely Disappointed Consumer

Eric Kennedy

11 de feb. de 2016

Mike Webster was great to work with. He made the buying experience easy. He was very friendly and knowledgable.

Russell Noble

5 de feb. de 2016

We were greatly impressed with Heather Uvanni and everyone involved with our purchase of the new 2015 Ram 3500.

Cindi Harrigan

4 de feb. de 2016

Dave was a friendly efficient salesman who went out of his way to facilitate the sales process and meet our needs!

Hilda F. Schlafer

4 de feb. de 2016

Dave Dunn was very curious and knowledgeable about the used vehicles! Thanks Dave!

Christine & Shawn Peck

1 de feb. de 2016

Joe helped me get into the right truck, it was just right for me. Couldn't be happier! Thanks!

Thomas Quinn

1 de feb. de 2016

Great, this dealership came highly recommend to us from friends and family. Joseph Curtis was a pleasure to deal with! Thanks!

Lisa Novitsky

29 de ene. de 2016

Jordan was AWESOME to work with!!! Great experience! We purchased a Jeep Grand Cherokee!

James Cook

28 de ene. de 2016

Very friendly and hard working to help. Thanks Holly!

Randi Morrison`

22 de ene. de 2016

This is our third truck we bought from Mike Webster, very personable, doesn't treat us like another sale, but more like friends helping friends. I would recommend anyone looking to buy to Mike Webster here at Friendly Dodge! Thanks for everything Mike! :)

Albert Q. III

18 de ene. de 2016

This is definitely a winning team at Friendly Dodge. I truly appreciate the respect, courtesy, professionalism and expertise. In particular Mike Webster, he is extremely knowledgeable and was very thoughtful and helpful. Hats off to Nathan Murphy also, he bent over backwards to make this deal fit my budget!

Elizabeth S.

18 de ene. de 2016

I am very pleased with the service and how hard they worked to get me the vehicle I wanted and needed! I worked with Holly Seeley, and she was great!

Laura Preston

13 de ene. de 2016

I worked with Holly Seeley. Great service - quick and easy deal - very painless.

Shawn Whiting

12 de ene. de 2016

My service at Friendly Dodge PY was great. Mike Webster was a great help. Friendly people and great service!

Roxanne Donnelly

9 de ene. de 2016

Our sales rep Michael Webster was very professional and wonderful to work with. I feel he was very honest as well.

Allen McGregor

6 de ene. de 2016

Mike Webster was a very good salesman and worked hard to get me what I wanted. He helped me out a lot.

Steve F.

30 de dic. de 2015

I purchased by new 2015 Ram 2500 from Heather Uvanni. Very pleasant, friendly and efficient.

James

29 de dic. de 2015

I worked with Holly Seeley and received top notch sales and service purchasing my 2016 Dodge Challenger.

Adam Cooke

22 de dic. de 2015

Good service, treated fairly, enjoyed working with Mike Webster.

Andis R. Zeltins

18 de dic. de 2015

Holly did a great job working with me to get the truck I wanted.

Carl

11 de dic. de 2015

I had great service today. I couldn't have asked for better.

Scott B

8 de dic. de 2015

I enjoyed my experience at Friendly Dodge. Extremely happy with my purchase of my 2011 Laramie. Mike Webster was very helpful and a joy to work with.

Samuel

7 de dic. de 2015

Great experience overall. Quick, friendly service, and I got what I was looking for. I would recommend this dealership to anyone.

Dale

1 de dic. de 2015

Thank you Jake Frawley for working with me on a pre owned Jeep Wrangler. Very "Friendly" and enjoyable to do business with.

JoAnne

25 de nov. de 2015

Heather was recommended by a friend and did an awesome job - wasn't pushy, which I hate, gave me quality information, and made my decision easy.

Jason

6 de nov. de 2015

Heather Uvanni was a great sales person to deal with and is willing to do what it takes to get you into a vehicle.

Dorothea

3 de nov. de 2015

I have purchased many new cars over several years - not always an experience I enjoyed. However, Heather was a very friendly and competent sales associate and the purchase was completed with very little stress for me - I would highly recommend her. Thank you.

Born2shop

31 de oct. de 2015

I came to friendly dodge looking for a used car but walked away with a new jeep compass all thanks to Heather Uvanni. What a great pleasant experience. I have purchased many cars ( 8 to be exact all new) and been told many stories by other dealerships but Heather Uvanni is by far the best in the business. Go see Heather U. She is so friendly and knowledgeable.

Scott Sharp

26 de oct. de 2015

I purchased a 2015 Dodge Dart from Friendly Dodge... Amazing people!

Heather uvanni

20 de oct. de 2015

Thank you so much I love my car thank for being pation and helping me along

Barbara

16 de oct. de 2015

Our salesman Dave Mattei and the finance staff were excellent

Debbie & Scott

22 de sep. de 2015

Even though Friendly Dodge Chrysler Jeep Ram is located an hour and forty five minutes away from my home, it was a trip worth making. Our salesperson, Heather Uvanni was very knowledgeable with all the vehicles we looked at, but more importantly, the time we spent there that afternoon was a lot of fun. Now due to time restraints on our part we couldnt finalize the deal that day. No problem. We finished all the paperwork over the phone the following week and when we were ready to pick up our new van, all we needed to do was sign the paperwork that was completed and waiting for us. Has to be the easiest and most pleasurable vehicle purchase of all time.

Richie power wagon

16 de abr. de 2015

I just traded in my 2005 tam 2500 dieselthey gave me a great price on my trade and a great price on the power wagon Jordan Evans was awesome also Mike Wilkenson great experience w9uld recommend them

acristillo

28 de mar. de 2015

After an hour drive to get there, as promised Heather had the truck clean and ready for me to test drive. She explained everything to me about the truck and was just a lovely, friendly person to work with. She made me feel very welcome and comfortable. As for agreeing on a price for the truck and my trade, it couldn't have been easier. I can't stress enough how nice it was to negotiate a deal at friendly. There was no getting up and walking away for 10 min. every time there was a counter offer, like all the other dealerships I've been to.Then after the deal was made, Joe in finance got me the best interest rate and term that I've ever seen (or heard of for that matter) for a used vehicle. They quickly got the truck ready for me and I drove it home the same day. These people are awesome and I would recommend them to anybody. Definitely worth the drive out there.

cc rider

19 de mar. de 2015

Saw a used truck that i wanted on their site. they told me 30 or 31k before i even went to look at it over the phone. I know my ram trucks and prices. Drove from rochester 1 hour 1 way and loved the truck. They told me 33k when i got there and gave me some bull about a confusion with another truck When they saw how mad i was we agreed to 31k. Then they told me that i cant use my own financing which i wanted to and had to use theirs! Avoid them! Master manipulators

scott33ny

12 de mar. de 2015

They screw on trade in they never said they where running a special on trade in 3500 push pull or drag the motor blew up on truck the jeep was running fine and they gave me 3500 for both didn't find out the add was running till I was driving to work next day herd it on radio.Then new 2012 jeep grand I realized the clock and remote entry was not working took it up when I had a day off work. They told me I should have took a day off work and bring it up so now I have to pay a 100$ deductible and the clock and remote entry has not worked sence I got it . feel like I got robbed will never buy a car from Friendly dodge in penn yan go to maguire all the way !!!!!!!!!

jeb

5 de feb. de 2015

I recently went to friendly's in penn yan to purchase a truck i worked with jordan eves he made me feel like he knew me not just like a customer he worked with me every way he could. Made me feel comfortable i didnt feel pressured to do something i didnt want to he talked to me about what kind of payments i could afford asked if i wanted a drink and didnt try to force me into anything. I would defenitly recommend other people to work eith him.

dan Mccarthy

28 de ene. de 2015

Bought my 2010 Ram 2500 with the expectations of reliability.After high quote for repairs from a local shop I call Friendly to see if extended warranties purchased will cover the work. ( extensive explanation of needed work wa s explained) . Was told bring it up for verification of work needed. Drive 45 minutes one way with back up ride home to get a call that none of it was covered and they can make same repairs for an additional 600.00. Thanks for wasting my time and money and being deceitful on the phone. A little honesty would have kept this past customer satisfied.

Chad Losier

9 de dic. de 2014

Sales associate made buying experience less stressful. showroom was a friendly environment would recommend dealership to anyone.

Jeff Kunek

1 de dic. de 2014

Great service and being upfront with price on the truck. I will be back for future purchases. Mike Webster #1 Brian Ryan #2

Amelia Amidox

1 de dic. de 2014

Great working with Jordan! Everyone was friendly and willing to work to meet my expectations.

James Kreydatus

1 de dic. de 2014

From the moment we walked in Jordan made us feel like he wanted our business and wanted any future business. We were not a number in sales, but he was definitely building a long term relationship.

Henry & Betty Nielsen

1 de dic. de 2014

Friendly Dodge has wonderful services from sales, office, and repairs.

Mike Powell

25 de nov. de 2014

My salesman (Mike Webster) was very knowledgeable and friendly a joy to talk too. Awesome Job!!

Dave - Just a Farmer

13 de ene. de 2014

I researched and searched for about six months to buy a new Ram 1500 pickup. I talked with dozens of Ram dealers, and actually entered into negotations with at least half a dozen. In every case, I felt as if I were being manipulated. I found the Laramie I wanted at Friendly Ram/Dodge in Penn Yan, NY, and contacted them by email. Carl Miller responded, and we entered into the process by email. Carl was honest, truly informative about the truck, and engaged. Carl offered me the truck for what I thought was a fair price. We set up an appointment, and I drove to Friendly Ram. A receptionist met me at the door, calling me by name, and took me to Carl's desk. Carl was just as friendly - sincerely so - as he had been in the emails. The entire dealership had an atmosphere of, well, friendliness and a desire to help. I went looking around the dealership at one point and a service rep got me a cup of coffee - he didn't know I was a potential buyer, he was just a nice guy. The entire process of closing the deal and driving off in the new truck took about two painless hours. At one point when I felt the trade-in value they offered was too low, the sales manager came out, introduced himself, and asked, "What do you need for your trade for us to make the deal?" I told him what I thought was a fair price, and we closed the sale at that point. Painless. I had been offered better deals, from a price point perspective, at other dealers, but I did not feel comfortable with them and walked away. The lesson for any car dealers reading this is that it is not always about the absolute lowest price. It is about making the customer feel like it is a collaborative process, instead of an adversarial process. I understand, as a buyer, that the dealership has to make a profit - I just don't want to feel as if they are scamming and taking advantage of me. I did not have that feeling at Friendly. I recommend Carl Miller and Friendly Dodge/Ram without reservation. I will buy from them again, and I encourage you to give them a try for your business. I think you will find, as I did, that they will work to earn your business and will treat you right. This may sound trite, but they are Friendly by name, and friendly by nature.

lynchll

11 de dic. de 2013

BUYER BEWARE (Lengthy, but worth the read as consumers should be made aware of their business practices):Yesterday I received an email message in reply to an ad I have on Craigslist from a man who identified himself as "Abraham." My ad was for a 2009 Nissan Rogue, 67,000 miles, asking $12,500. In his message "Abraham" asked me to call him regarding my Nissan for sale on Craigslist. I called the number given and asked for "Abe" and was connected with a salesperson identifying himself as that person. He proceeded to tell me that he had seen my ad, that he had a customer that wanted my car, and if I brought the car to the dealership "he would write me a check on the spot." I asked when would be a good time and was told by "Abe" that Wednesday morning at 10:00am he would have the customer at the dealership to see the car and we could make the sale.It's important to note too, that at this time I mentioned my skepticism to Abe that this sounded like some sort of sales scam. I also informed him that I lived and hour away, had to make arrangements for a ride home, and that I wanted to know if this was a serious offer. I was assured by "Abe" that all was legitimate.This morning, I drove my Nissan and a friend drove his car, to Friendly Dodge both having taken half a day off of work. Upon arriving at Friendly Dodge, I was informed that "Abraham" was not at the dealership, and after some questioning on my part, found out that there is in fact no "Abraham." "Abraham" is just some sort of "code name" that is used in order to determine where customers are coming from. No one was able to even tell me who I had spoken to the previous day and that Abe, the person I had spoken with, must be away in training. This is after making an appointment, arranging a ride home and taking time off from work, that there was no customer waiting that had an interest in my car and no "Abraham."At this time, I was assured that another sales person could take care of me. To make this story somewhat shorter than the time I actually spent in the waiting room (while someone looked at my Nissan), I was offered approximately $9,200 for my vehicle that was advertised for $12,500. When I began to express my displeasure with this situation, I as actually told well, we agreed to cut you a check and thats what we are doing.This is an unacceptable practice. If someone is going to negotiate a price on a vehicle, it is done BEFORE a request to a customer to go out of his/her way to deliver a car. An offer to purchase the car and then later offering a significantly lower price is not how business is done. If I offered to purchase a vehicle from a website, asked that it be delivered it to my house, and say "I will cut you a check on the spot," I'm fairly certain that they would expect the advertised amount. You DO NOT tell customers you will purchase their vehicle (responding to an advertised price) and then low-ball them after they take the time and effort to bring the vehicle to the dealership. There was NO mention of any negotiation or offers even after it was expressed that this sounded shady to begin with. This is an underhanded, scheming, conniving way of doing business and I will NEVER recommend Friendly Dodge to anyone. The Better Business Bureau has been contacted as well. I have seen my fair share of scams, but this one takes the cake.

Bill

19 de jun. de 2013

Found the Journey on Cars.com. Called emailed that night. Called the next day and talked to Holly. Drove to the dealership and the Journey was in front of the showroom waiting. It was a rainy day. Holly was very helpful and I purchased the Journey and drove it home. I have been happy with the Journey since I got it. It was everything I was looking for.

jamesmcdaniel

6 de jun. de 2013

I started my purchase in early may 2013, my sales girl was holly. We went back and forth for about a month before we got close to making a deal. I had bought a 2010 dodge ram 1500 from her before and was looking to trade it in. Ford offered my 1000.00 more than friendly dodge did and about 4500.00 more in incentives. But I stuck with my dodge, after driving 1.5 hrs to the dealership and sitting down with the finance manager, I was told that I needed more documents for the incentives I was to receive. Now do you think it would have been a good idea to let me know this before I drove 1.5hrs to get my new truck. On top of it all they didn't even know the in ands out about the incentives so I lose over 644.00 doing this deal. I called the owner of this dealership and we all had a conference call and he used foul language with me on the phone. I have called Dodge and filed a complaint#23524968 and I am calling the better business bureau and the state attorney office not only do they lack the skills of communication their integrity about lying to us in the financial office. I vow to tell everyone about this experience, I have never seen a dealership this badly ran before in my life.

Diana White

10 de may. de 2013

Carl worked with us for weeks on getting a car. He was very patient, even though I know it was a difficult time. Our credit made it so things weren't that easy. However, Carl worked with us until he got us into a car. He is a true asset to your company.

Excellent Dealership..

10 de abr. de 2013

I had an excellent experience at Friendly's Dodge in Penn Yan...I had the pleasure of working with Carl Miller...He went above and beyond and making sure what I was buying was what I wanted.. The process was easy, he asked me what I was looking for and found Exactly what I wanted.. I was so happy with my first purchase that a week later I bought another vehicle from Carl Miller..Carl searched other dealerships to find what I wanted and had the vehicle to me in a timely manner..I feel that Carl went Above and Beyond of being a Sales man.. He showed me all the options on the vehicle, made sure that I knew how to use them and even stayed to after the dealership closed to make sure we were comfortable with the vehicle..I now know why they call it Friendly's Dodge because everyone at the dealership is always smiling and happy to help you. I will be telling others about this great dealership and be recommending Carl Miller... Thank-You..

JJ

3 de abr. de 2013

Very easy to work with. I dealt with Francis to purchase my new vehicle. HE WAS AWESOME...i test drove a vehicle that i thought i would like and relized it was not what i was looking for after all.He had suggested a different vehicle, so i test drove it and in the end i purchased it. I did not even test drive anything other then the car he suggested. This is the first brand new car i have ever purchased. The gave me a great trade in amount for the car i was driving. I had my 4 year old daughter with me and i fealt that Francis had even included her in the decision of the car. Everyone i dealt with had a very "Friendly" attitude. Francis took the time to introduce me to people in parts and service and show me where they were located in there location. I LOVE MY 2013 DODGE AVENGER. Thank you!!! I would definately consider them again for future purchases!!! Now the only reason i only raited the experiance 4 stars was because it had taken 2 hours to get the paperwork done. I am used to being in and out quicker.

Happy Camper

1 de abr. de 2013

This vehicle is my 14th and by FAR the best buying experience of them all. I was beyond picky about colors both interior and exterior. I insisted on having just the right features. I wasnt satisfied with any of the vehicles in stock so Carl spent DAYS searching for the right one and he found it. Exactly the vehicle that I had imagined and I could not be happier with it. Even on his day off he worked all day wheeling and dealing with other dealerships to find me the perfect vehicle. I know this because we emailed back and forth constantly throughout the day. Then it was a quick phone call come and get it. Signed, sealed and delivered. Financing wasnt an issue even for a person with less than perfect credit, best interest rate I have ever had. All I had to do was drive up and sign my name. Its so easy its dangerous! So, Carl Miller, thank you for your tireless efforts and for putting up with my many mood swings and panic attacks and for finding me the perfect vehicle (2013 Jeep Compass I LOVE it)! I hope youre still there in a few years when Im ready to graduate to my Grand Cherokee. C U at my first oil change. W

Marsha Hunt

30 de mar. de 2013

I purchased my first brand new car, a 2011 Dodge Caliber in August 2011 and had a great experience all around. My salesman, Carl Miller worked on finding me a vehicle that I was comfortable in and since I didn't have the greatest credit he had to work even harder to get me financed. He spent 7 hours that day to make me happy with everything! From choosing the right car to talking prices, trade-in and financing...he did a great job and has been very helpful long after the sale. I would recommend Friendly Dodge in Penn Yan to anyone!

Skubedoo "Ram Tough"

29 de mar. de 2013

I am loving this truck as a fourth child, it is one sweet ride. All my friends are totally jealous, even one who just bought a 2012 Chevy avalanche. I would like to Thank You for your effort in this wonderful experience I had in purchasing this truck. This is my eighth vehicle I've purchased in my life and this was truly the best experience I have had, thanks to your commitment and effort. You and the staff at Friendly Dodge have earned my loyalty and I will be telling everyone to visit Friendly Dodge for their purchase. Thanks again.

Jason Brewer

22 de oct. de 2012

I've purchased a couple vehicles from this place, and my last one, a 2012 Jeep Wrangler, will be the last. Lied to be the sales guy, lied to by the accounts manager, they made me pay for something I specifically told them I did not want ($200 for Sirius), and they charged me $850 for AC, which I didnt know about. In all fairness, they did refund me for the Sirius, but only $175 of the $200. I'm not sure why. Then, I take it in for an issue with the passenger seat, and when I get it back, there's a softball size dent in the front fender from the mirror on the door. "Friendly" Dodge? I dont think so. More like "Nightmare" Dodge.

salamandras

4 de jul. de 2012

Beware "Friendly" Dodge is anything but...My wife and I visited Friendly Dodge in Penn Yan as we were passing through on the way to Geneva. We had heard all the hyped up radio commercials for them and thought we would give them a shot. We were in the market for a quality used vehicle. We had a good idea of what we wanted to spend (total cost of the vehicle plus tax tags etc.). We browsed the limited selection of used vehicles and saw a couple for which we were interested in finding out the prices. None of the vehicles had prices marked on an invoice in the window nor on the windshield (this was my first inclining that something was wrong). Upon asking about the prices for the 2 vehicles in question the response given by the salesman was: "umm I'm not sure we just got those in on trade today. I will have to check with the boss." I thought it funny that cars on the lot offered for sale did not have prices known to the salesman. He then strongly encouraged us to take the obviously more expensive and newer vehicle for a test drive. I refused until I knew the price. The salesman came back with the typical: "What kind of monthly payment are you looking for?" I was not happy and once again stated: I would only like to know what the sticker/invoice price is for the vehicle so I didn't waste anymore of my time or that of the salesman. He began stalling and said "umm I need to ask the boss we just got this car in today. There are certain steps we have to go through for a car sale." We then inquired about how much they would give us for a vehicle we had for trade in. He took our keys and said "well I will have the boss look at it and appraise it for you. Lets take this car you like out for a test drive while the boss does the appraisal for you. You know the boss would be happy if we just take it our for a spin." We reluctantly went for a test drive not knowing how much they were asking for the car. The car was a very nice 2006 Dodge Charger R/T which booked for in the neighborhood of $19,000 per NADA which I found out according to the app on my iphone and not from the salesman. I did not want to pay that much for a 6yr old vehicle. At this point the salesman and the sales manager were still not telling me how much they were asking for the vehicle. I finally got fed up with the stalling techniques they were using and bluntly showed the salesman what I had found out according to the NADA app on my phone and asked: "Is the price somewhere in the neighborhood of this figure?" He got visibly shaken and said "Oh I don't mind if you did your homework. I think its great that you did your homework." Then he went back to the sales manager to show him what I had found. He came right back out and said: "The boss is gonna draw up some figures for the charger and your trade and we can go from there." After 20 more minutes we had a sheet in front of us with almost the exact price I had shown him from NADA and about $3000 less for the trade than I told him I wanted. At this point after wasting an hour of our time we said no thanks and proceded towards the door. But we were still missing the keys for our vehicle which were in the hands of the sales manager. As the sales manager reluctantly gave us back our keys he continued to try and talk us into buying the charger by continually giving us a higher figure for our trade. We thanked them for their time, headed for the door our keys in hand not looking back. I will never darken the doorstep of this dealership again. They cannot be trusted.

terry10

6 de abr. de 2012

Was trying to get a vehicle and had a trade a trade in, first they didnt want to give even fair trade value on car when we had maintinance records since we had it. Then tries to sell a car worth more than its worth. Salesman says they just clean their trade in cars then sell them as reconditioned cars. What a croc of bs

markcomstock

29 de feb. de 2012

i bought a 2010 dodge journey in January. Freindly sold this car to me 29000 and the kelly blue book value is 20,000. They told me i am getting a 5 year loan and they gave me a 7 yr loan. They told me i was paying 25000 for the car and i ended up paying 27,000 after a trade in and a 1500 down payment. They told me the mpg is mid 20 and we are getting 18 mpg.I got a 7.9 apr on my loan and I have excellent credit. i had just wrecked my car and we had to have a vehicle that day. I was being to trustworthy. Friendly was misleading,dishonest towards me and my wife