BC

9 de nov. de 2016

Thank you Zach! We love the car and you made the experience of buying a car pleasant. Have to say that has never been the case in the past.

Theodore Prigozy

6 de nov. de 2016

This was the best experience that I've had purchasing a vehicle, ever. I was treated with courtesy, respect and professionalism at every level and phase of the process. Further, my deal was improved significantly by the inclusion of two years of oil changes/tire rotations at no charge. Really cool.

Shirl

5 de nov. de 2016

I had a great experience. The staff was very courteous and helpful. I will definitely recommend them to others. The only negative was the process to finish the sale....... it took to long. I was there over three hours.

Al Niedorf

4 de nov. de 2016

Lou treated us very well. He was more than helpful and very knowledgeable.

AlexandriaQ

3 de nov. de 2016

I recently got in a car accident which, unfortunately, led to my previous car (a Kia Soul) being totaled. I was very flustered due to the fact I, honestly, didn't need a new car; my credit was super low and now I'm forced to get a new one, unwillingly. I have always hated the process of getting a new car (hence why I had my first one for so long), so going to the dealership was a task. I had to travel to orlando the following Tuesday, though, so I needed a car ASAP. I met Ricky Bobby in the parking and told him my situation and immediately he showed me cars that were 1) in my price range and 2) not too easy on the eyes either! Lance, the financial manager and the general manager (I'm sorry I forgot his name) made sure I got the "best bang for my buck" alongside Ricky Bobby! I went in on a Tuesday and left with my car on FRIDAY!!!! So I was able to get my new car for my work trip! When I got there on Friday to pick up my car, they had all the paperwork ready, they had my 2015 Kia Optima cleaned and ready - all I had to do was sign!!! Thank you all so much, Galena Kia!! I will never get a car anywhere else:-)

IvetteV

2 de nov. de 2016

The dealership was nice and clean, the entire staff was courteous and helpful not just the sales man that my husband and I dealt with. Prompt customer service and extremely knowledgeable about Kia's. Zach Hayes was absolutely the best and will definitely do business again, the best experience by far. Didn't even originally want a Kia Soul but walked out LOVING my new baby and the additional safety features.......FYI, this was the third weekend and probably 4th-5th dealership we went to, and Zach followed through on everything unlike the other dealerships.

Louie1980

1 de nov. de 2016

By far the best experience ever at a dealership.... Amazing fast friendly and understandable service by Mr. Zach Hayes... I would definitely recommend this dealership and I will definitely keep my business there as I plan for my next vehicle ....

DocMatt

31 de oct. de 2016

Great service. In and out in record time. Big Lou's knowledge of the Kia line was great. All questions were answered and the entire experience was more than expected.

Niedorfs

30 de oct. de 2016

We came to Galeana to "shop" for a new car. We really didn't expect to purchase that day, but Lou was a super salesman. He knew every aspect of the Optima we purchased, yet didn't pressure us. We felt we were treated fairly on our trade-in too.

Phil Torocco

29 de oct. de 2016

Poor, no service, no communication, car is still running poorly, kept my car for 9 days and still not fixed. Can't even find the problem. Worst dealership I have ever experienced! Never buy fromGaleana KIA. You'll be sorry if you do!!!!!!

astern5959

28 de oct. de 2016

I came to the dealership expecting the usual high pressure tactics used at most other dealers. I was met by Zach Hayes who was totally professional and knowledgeable about the Kia product line, and went out of his way to meet my needs. It was a pleasurable buying experience, and I would not hesitate to recommend Zach to my friends and family.

July4achoo

25 de oct. de 2016

I have referred many people to Zach Hayes. He was a no pressure sales man! We even brought our daughter in to buy a car the same day. All of the staff was very nice and helpful!

Jorge6347

23 de oct. de 2016

I was impressed with the knowledge of my Salesman "Big Lou", has the answers to all of our questions and then some. I have been purchased previous Kia vehciles and thought I would change. Well it did not take me too long to trade in my Toyata and go right back to Galeana for a new Kia. I like the no pressure, and friendly treatment from the salesmen greeting you, to the finance Department and the finishing touches when leaving. Lou, even set up our phone in the automobiles system. Glad to be back to Galenana!

Maxwell

19 de oct. de 2016

We went into the dealership just to look at the Kia Sorento to see if I liked the interior of the vehicle. We walked out 3 hours later in a 2017 Kia Sorento! We were very impressed with our salesperson, Zachary Hayes and also Lance who handled the leasing aspect of the transaction. We never leased a vehicle before and had to be totally educated on the subject. Both Zachary & Lance did a terrific job to help us understand the procedure!

Ghappy7238

15 de oct. de 2016

From the moment we made eye contact with Jose and he asked how he could help us until the final handshake,our experience was stress less, professional and most importantly personal. Jose made our experience so positive with his knowledge and patience. I'll be seeing Jose for our next car!

Shelbflorida

14 de oct. de 2016

I went to Galeana Kia to find a new car that was affordable to my budget, and I got just that. Everyone was very friendly and polite when I walked in the door. I almost felt like I was a part of the Galeana Kia family the moment I walked in the door.

Holly Wademan

12 de oct. de 2016

I have never bought a used car before and have only bought a few cars period. Ricky's ability to find out what we were looking for and relate to our situation made this process so easy. He was very helpful and although it happened very fast out of luck of cars available, I know that if it took longer he would have been persistant for looking for a car that have worked for our situation.I am very happy that we met Ricky and will recommend him in the future to anyone that is looking for a car.

Kaitlyn Murray

10 de oct. de 2016

My husband and I were in desperate need for a 2nd car. We work opposite shifts, and frequently have a hard time getting to and from work and school without the assistance of the in-laws. After 2 years of being a 1 car family, we started our mission for a car at Sutherlin Nissan. After spending 2 hours of the dealer we left annoyed and all ready to give up the hunt. We went home that night frustrated and decided to give it one more try at a dealership before we went to a buy-here-pay-here car dealer. This is where we met Jose Toro. He helped my husband and I find the perfect cars for each of us. Never feeling pressured or trying to push us into cars that we really couldn't afford. He helped us immensely! We are very grateful to both Jose for finding us the cars and to Angel for helping us through the paperwork!

Ki4fmj

10 de oct. de 2016

Josent was amazing and was very straight. Very respectful to my wife and I and did everything to make sure we were comfortable and happy through the whole process.

Mike Teodosio

4 de oct. de 2016

This dealership was the best dealership I went to for looking at cars and I went to several. They were very professional the salesman Jim Pizzullo was very knowledgeable about the car he was showing me .He answered all of my questions I had .Then I was turned over to the finance manager his name Is Jake Sullivan also very professional and answered all of my questions. When I'm ready to buy another auto I'm going there for sure. What a great experience I had there!!!!

monique

4 de oct. de 2016

I had a great experience and John arroyo was very helpful he made my day..I came in for an oil change in my via soul and he talked me into a new car.I'm excited..have a great day

fairy nuff

4 de oct. de 2016

We never felt pressurized on our visit which we found unusual and very refreshing. In every other dealership we were either dismissed or put under pressure to buy right away. ALL of your people were friendly and a credit to Galeana kia.We will definately recommend you when we can.

ninjajubel

2 de oct. de 2016

I live an hour away from Galeana Kia. I found them online, and made the call. I was very pleased with the speed in which I was called back by Zack. I told him I was pricing Kia Fortes and I had already been to Fuccillo Kia looking at a 2016 base Forte. I wanted to see what they had to offer. Not only did he match their price, Zack got me in a 2017 w/ the upgraded package for $3 less a month!!!!! So I filled out some forms online, made an appt. and that was it. I made the 1 1/2 hr drive the next day, test drove the car, signed the papers and that's all she wrote! The car was mine. They had me in and out in 1hr and 45min. That has to be some sort of record or something. I knew what I wanted, since I had test drove the Forte before, so I just basically bought a car online. That's crazy, right? So don't waste your time going anywhere else. You will get a better deal and be treated like a human being at Galeana Kia. I would do business with him again when I am ready. Thank you for a GREAT DEAL!!!!!!! :)

Tammy

1 de oct. de 2016

We had a wonderful experience at KIA !!! Kenneth was so nice a explained everything about our new car for our daughter!! He has a great personality and was a joy to work with!!

Jack A Kissir

30 de sep. de 2016

When I was looking to buy a new car a friend told me to check out Galeana KIA. He said you get the best deals and that the service department was outstanding. I did what he said, bought a new 2015 KIA Forte and my deal was top notch! The service department has been the best. I use them for all service including oil and lube. I tell everyone about how great this dealer and service department is and encourage people to check Galeana KIA out when buying a car.

natasha0486

29 de sep. de 2016

Zach Hayes was great! Super friendly, great sense of humor and just all around pleasant guy to work with. I would do business with him again for sure!

Dennis Goodlad

28 de sep. de 2016

The sales staff was excellent . Great experience. I would definitely buy from them again

Howie

20 de sep. de 2016

Bought a certified Kia Sorrento from Galeana . My salesperson Ryan was great. Found my car ,got it certified and add ons done in 2 days. I highly recommend this Dealership. Went to the other Huge guy and it was a Huge nightmare Thanks Ryan

Lynda

19 de sep. de 2016

Our sales person - Zach - helped us find the right vehicle for our needs and quoted us a lease package that was very competitive. The finance person - Angel - stayed later to make sure all our paperwork was done that same evening. Overall, a very good experience! Thank you!

Lynda from Cape Coral

19 de sep. de 2016

Zach in sales took time to assess our needs and choose the right vehicle for us. He negotiated a very good lease package for us and followed through on his commitment to getting us the best value for our money. Angel in finance stayed in late that evening to ensure that all our paperwork was completed. Thank you team!

Sandra Landry

18 de sep. de 2016

Ricky Bobby was fantastic and I received an even better deal than I was looking for! Everything I asked for he was able to achieve for me and the support team was very impressive! Great dealership and I have already recommended them to my employees, friends, and family!

Boondocks846

18 de sep. de 2016

BIG Lou was honest and "no pressure". Got me a payment I can afford on a car I love! I will buy from him again when I am ready to replace and ALL my family and friends will know where to go. Thanks BIG Lou

RoyAZbound

17 de sep. de 2016

In all my car buying years. I can honestly say "No one has treated me with more respect than Mr Lou Barth". He showed me the utmost concern for an individual he had just met" From the beginning to the end. he always went the extra mile. And I thank him very much.

YoYo

14 de sep. de 2016

When I was turned down and was told no one would sell me a car guess what? They were wrong!!! Then I went to Galeano and Big Lou sat down and talked with me went over options and I left with s car;).Thank you Big Lou and all the staff that I might of forgotten! You all were great!! All around great place!!!

Donald Yutzy

14 de sep. de 2016

Dealing with Lou was great. From the greeting at the door, test drive, to the contract signing,everythingwas very professional and smooth.Altogether,it was a wonderful experience.

LucilleO

13 de sep. de 2016

Big Lou Barth was fantastic! He really took the time to take us out on a couple of test drives, work the deal for us, and then acquaint me with the car when we went to pick it up. I highly recommend Lou and this KIA dealership.

Robert H Gonzalez

10 de sep. de 2016

Had a great buying experience with our sales person Rich. No pressure and an excellent service. I will recommend him to everyone I know.

Dick

10 de sep. de 2016

My salesman Zach Hayes was excellent to deal with. He went up and beyond normal service. I would highly recommend him to anyone interested in a car purchase.

Linda Jean

9 de sep. de 2016

Jin P. was helpful in completing the deal we wanted. Love our new Soul.

Mcmanusk531

9 de sep. de 2016

Amazing! Always a pleasant experience! Very knowledgeable and helpful. Love my new optima it's beautiful! I would recommend this dealership & Big Lou! Thank you!

Ajohns87

4 de sep. de 2016

Big Lou was great . I was able to get into an optima with a great interest rate and a payment that I could afford ! they did everything they could to get me where I wanted to be . Thanks so much !!! Lou was very considerate and kind made sure I was comfortable with the vehicle even after I left with the purchased car ! ??

Dyanna martinez

2 de sep. de 2016

Alex was very friendly, patience, and passionate. He told us the car features and made sure to answer all of our questions. He also attended to our needs and was informative about the car and services offered.

Jersey girl

31 de ago. de 2016

I was very impressed with all the men that handled my sale. Explained everything, hardly had any questions to ask. They were very friendly and very concerned .

Ken Sinclair

30 de ago. de 2016

Very pleasant experience. Will definitely buy our next vehicle here. Rich was very professional.

Mike Wheeler

30 de ago. de 2016

Needed to buy a car for my daughter who lives in Ohio. Found a great car but told them from the start I did not want to pay Florida registration fee since it would be registered in Ohio. I would have needed a power of attorney to register it there, but was told they could register it in my name, give me a temp tag, and then I could take the title to ohio to transfer it to her. I was told if the title did not get to me before the temp tag expired, just come in and get a new one. Everything closed and I drove the car to Ohio. The temp tag was about to expire so I called I was rudely told they had not sent in the paperwork because I did not pay the Florida Registration fee. After some phone calls, I did get a call from the a fellow there that the GM decided to split the registration cost with me. I told him I thought I should not have to pay anything and he suggested I come in and talk to the GM. I came in and was told the GM was not available and if I wanted my title and a new temp plate I would have to pay the split cost. Because my daughter's plate was running out, I agreed. I also sent a letter to the GM after the fact but was it was ignored. Every car you buy there you have to pay a dealer fee. Wasted money.

Marie.Romano

30 de ago. de 2016

They went above and beyond to help me and make me happier and comfortable. These guys are great at that they do. If there's an issue then it's probably you and not them lol :) Highly recommended. These guys looked out for me like I was family <3

Danigirl

30 de ago. de 2016

This was by far the easiest, swiftest, and painless car buying process ever. Thanks to Big Lou for his amazing customer service and making the car buying process enjoyable, without the pressure or the stress. The team here is great and took the time to really get me acquainted with my new Sportage purchase.

Dramirez8

29 de ago. de 2016

Alex was very professional and attentive to what we were looking for today. He took the time to explain the car features and answer all of our questions. We truly appreciate the great service that was given to us today. We will be coming back to purchase cars in the future. Alex is a benefit to this dealership and without him would be a loss.

fdortiz929

27 de ago. de 2016

So happy with the Excellent service. There"s a professionalism and team workers representatives. Thanks Finance Department. Thanks Rick, Ryan Gambill and all the good people who's help me to make my dreams come truth. You are the best Guys! TOTALLY SATISFIED. THANKS GALEANA KIA!!!

Margaret N.

25 de ago. de 2016

I have been looking for a new "used" Beetle Convertible for a while. Stumbled onto this one online and contacted the Galeana dealership. Went a took a look and a test drive and did the deal. The car needed a minor adjustment and Big Lou Barth made good on his word. He had the issue corrected, detailed the car and filled it up. Had it ready for us when we arrived. Thanks Big Lou. It was a pleasure. :)

A satisfied Owner

24 de ago. de 2016

Nobody does nothing for free. I'm sure. But... when somebody does like the Team of Galeana, specially the salesman, Mr Big Lou does, then we ask ourselves: why I'm haven't bought my cars here before?

Deyidami

22 de ago. de 2016

Muy agadecida con denny por tenernios paciencia y ayudarnos tan bien,la verdad nos ayudo muy pero muy bien,lo recomiendo a cualquiera ,si tubiera q comprar otro kia fuera cn dennys

Fancynancy

19 de ago. de 2016

Zachary, friendly and knowledgeable regarding the car I bought. Showed me all the options, climate control, how to use as a convertible, which I wanted.

blmarshall

17 de ago. de 2016

initially I said that i would end my lease and at least look at other makes before I made a decision on what type of vehicle to purchase. After talking to Zach and the manager, I felt that I couldn't get a better deal anywhere else. I was pleased with the experience and I would recommend Galeana Kia to anyone looking for a great vehicle at an exceptional price. Thanks

Wj123

17 de ago. de 2016

Our experience was wonderful with Zach. He did a very thorough job explaining each step and detail during the process of trading in our old vehicle to purchase the new one. Very much a gentleman and we will definitely recommend him to anyone in the market for purchasing a vehicle.

kiafan

15 de ago. de 2016

Everything went very smoothly and everyone was friendly and helpful. Love the car!

Beth Gavaletz

6 de ago. de 2016

I love dealing with Galeana, Kia. When I bought my Sorento there they were very informative even with the man being a new employee. He knew what I wanted and came through for me. He made it happen for me. I also get most things done at Galeana, Kai as far as service. Vince in the service department is wonderful. He always is polite and very through. He lets me know what needs to be done to my car and also has the price it will cost. He also lets me know when I will be needing different services on my car. The place is imaculate as far as being clean including the restrooms. They always let you know when you wait for your car how long it might be, but before they do the work they always ask if this is exceptable before doing the work and how much it will cost. I would recommend anyone to go to them for a new or used car and also let them know how good the service is.

John who likes golf.

6 de ago. de 2016

Big Lou was a delight to work with. No pressure, he just found out why we were looking and what we wanted. Had similar deal at a larger site but Big Lou didn't haggle with me. I told him what I could do and he made it happen. My wife & son made their decision based on Lou. If all the people at Galeana Kia are as good as he is, then they should be very successful.

John Hickel

2 de ago. de 2016

Very comfortable environment overall. Slightly slow in the financial work but otherwise well accommodated. Everyone was very kind and allowed us time for test drives.

Kristine Reber

1 de ago. de 2016

From the moment I stepped out of the car at Ricky Bobby made me feel welcome and didn't make feel like I was wasting his time or inconveniencing him, he did everything he could to get me the car I wanted and made sure I knew about my car. Everyone there was friendly and helpful and very welcoming, I would recommend this dealership to anyone looking for a new or used car.

carsgonewild

29 de jul. de 2016

I purchased 2 vehicles from BIG LOU at Galeana Kia in the past & knew exactly where I was heading for my 3rd purchase. I was pleased AGAIN with the treatment & honest service I received from Big Lou. I needed to be at a ballpark figure since it was my teenage daughter who would be making the car payments. We test drove several cars & when we finally reached a decision I informed BIG Lou exactly what she would be able to afford on her monthly payments. He worked his magic just like the last 2 purchases & not only did he make it happen for her, he also filled up her tank, set her blue tooth & detailed her new car for her. I felt NO pressure what so ever. He made it happen not just for me but for her & since he has kids he knows what it means to want to put your child not only in a safe car but one they can afford. So a BIG shout out to BIG LOU & his team members for not being sharks, scammers or unfair to us...Thank you for being HUMAN. I appreciate it so very much. I will be seeing you on the next car purchase when needed. So if your in need of a car purchase please stop by and see Big Lou. You will not regret it. He is your GO TO guy.

Happy Hugger

29 de jul. de 2016

We were extremely pleased, and surprised, by the quality of our salesman. Edwin was not pushy at all, but really listened to learn what we were looking for and could comfortably afford. He gave us the time we needed without pressuring us in any way. We ended up leasing a car that we initially thought that we could not afford. The dealership had a friendly and courteous staff, clean facilities, very good amenities and was very well laid out. Since we had always purchased our cars and had never leased before, the details were explained to us very clearly.We have already recommended Galeana, and our salesman specifically, to other people. We could not be more pleased with the service and attention that we received.

PMB

26 de jul. de 2016

As my lease of my 2013 Kia came due, I went shopping to find a replacement vehicle. I drove the 2013 car to Galeana Kia and met salesman Lou Barth. We discussed costs, etc. He looked at my return vehicle. He commented that there was some damage to the car (dents and a couple scratches). We discussed my leasing a new car. Mr. Barth wrote the deal needing $1,900 down and a monthly lease payment for 3 years. When I asked him about the damage he saw, his response was "don't worry, just tell them (Kia) that you bought a new vehicle and everything will be fine." That purchase was made 4/9/2016. On July 3, I received a letter(invoice) from Kia stating that I owed them $725 for "wear and tear" on the returned vehicle. I called them but was rudely told that if I didn't pay the bill, it would be turned over to an outside collection agency and would affect my credit rating. I contacted Mr. Barth who told me he would speak with his manager. Today, July 26th I received a call from the manager who basically said there was nothing he could or would do on my behalf. He did try to sell me an insurance policy against "wear and tear" on my new vehicle. Mr. Barth was less than honest in telling me "not to worry" that buying a new vehicle from them would cover any cost of repairs. If I had thought I would need to pay for repairs, I would have taken the vehicle to a body shop. By his remarks, I was never given the opportunity to get the repairs done on my own before turning the lease back in. Galeana Kia has done nothing on my behalf with Kia Motors. They basically took my money under false pretenses.Your Desired Resolution:I believe Galeana Kia should pay the $725 charge to me from Kia Motors.

KimM

24 de jul. de 2016

This is my fourth Kia purchase and this was the first time I had ever visited Galeana Kia. Our salesperson (big Lou) did an outstanding job and after dealing with big Lou we will return to Galeana Kia for any future car purchases.

cittiredd

21 de jul. de 2016

Am happy I did go to my appointment , mr. Lou was very nice and made my day. He helped me more then he know. Thanks for help me get a great deal, and teaching me how to read before signing.

Megen Fountain

18 de jul. de 2016

For my first car I got the 2016 Rio for a darn good deal, but with the bank draft in hand we still got told the whole, "sorry I can't go lower" 3 times. Got chased out of the building saying "wait let me see!" But hey for a new Rio with power locks and windows my price wasn't bad at all. If you're stern and know what you have to do to get your price, they'll try to work with you. And that, really, is what matters. Frenly I believe was his name, was our sales guy and helped out as much as he could. Overall, good experience and would recommend to anyone who can be stern with their price they're willing to pay!

Richard J Kowalski

11 de jul. de 2016

I had visited most of the car dealers in the area and stopped by Kia to see the new vehicles. Scott greeted me and gave me a tour of the new models and your facility.I was most impressed with him and his knowledge of the product line. Also, he is a gentleman and far superior to most salesmen I had visited at other dealerships. I took a test drive in the Sportage and indicated I would be back in a few weeks. Upon return he again greeted me with no pressure selling and we sat down and made a deal. I will highly recommend him to friends who may be interested in a Kia.Richard Kowalski

Katie2233

8 de jul. de 2016

After looking around at different dealers. We decided to buy our car at Galena kia. We were assigned by Big Lou. Big Lou was friendly and attentive to our needs. Lou has gone above what we expected. I would refer anyone looking to buy a new car to go in and ask for Big Lou.

Alyson

2 de jul. de 2016

Painless experience, traded my van and purchased a new one. Two days later I froze my backup camera and Paul in service got me in and out super quick, after the service manager told me it would be 2 hours. Very pleased with my overall experience.

Juniper9

29 de abr. de 2016

Happy we got the car. It is a nice car. We like the Kia. I think we got a good deal would but not the experience we had hoped for in the long run

Sam

14 de feb. de 2016

I went with a vehicle to trade and not very much money to put down. Lou worked with my trade and my budget and was able to get everything squared away in ways that no other dealership was able to provide. Lou was extremely honest and I appreciated the honesty as opposed to other dealers who will just say what you want to hear so they can make a sale. I am beyond ecstatic with my new optima and it's all thanks to the staff.

Mary p

9 de feb. de 2016

When I bought my car it did have 53,000 miles on it so I purchased a platinum extended warranty. When I took my car in to get serviced before the 100,000 mile warranty was up I was told by the mechanic there that my spark plugs had never been changed and should have been at 40-45 K miles. Not sure exactly what I purchased the platinum warranty for thought maybe changing the spark plugs would have been included with that. After I picked my car up from being serviced it drove worse then before I took if in to be serviced. The service department did tell me to bring it back in at which point they said they could not find anything wrong. The following week my check ingine light came on so I took it back in to the service dept and they now said it was the turbo actuator that is not covered by the warranty. So I did call to speak with the service manager to voice my frustration and that I did feel a bit taken advantage of. He immediately started to talk down to me. At that point I did say I did not expect a resolution but I would be writing a review he then said to make sure and include his name "greg Glenn". And then he hung up the phone on me. And so that is my experience with galeana kia. I did end up taking my car somewhere else and they said there was a service bulletin on the turbo which just simply needed to be adjusted which only ended costing me $100 at the other auto shop.

GATOR ADDICT

9 de feb. de 2016

I just bought a loaded 2016 KIA Sorento SXL with the Technology Package. Having owned a Lexus RX before, luxury SUV and KIA was simply not on my radar until I inadvertently came across an online article about this Sorento that piqued my interest. So after 18 hours of online research and watching YouTube video reviews, I was amazed to read the many glowing written reviews and listen to the positive video reviews of this newly designed seven seat Sorento. A trip to the KIA dealer ensued and I am so glad to have went. This 2016 KIA Sorento SXL blew me away when I saw it up close and drove it. Rick my salesmen at Fucillo KIA knew this SUV inside and out, he answered every question I threw at him. With the Sorento's luxurious curb appeal, the way it handled, its numerous safety features, its voice activated navigation, long warranty and beautiful two tone ivory and black Nappa leather interior, I was hooked.

Nursenicki

27 de ene. de 2016

Andrew was a 5* salesman. He helped me find just what I was looking for. Ray in financing was very efficient, making the transaction smooth. I didn't have to spend a full afternoon at the dealership like I did with my last lease at another dealership in Cape Coral. I will definitely recommend Galleana to my friends and family *****

CaptSail

26 de ene. de 2016

Three great guys made my buying and follow-up experience at Galeana Kia a pleasure. The manager, James Pool, is a real gentleman and solid guy who listens to your concerns and follows up in every way. If not for him, I probably would not have leased my 2016 Optima XSL Turbo from Galeana. He chose John Combs, a really helpful and pleasant salesman, to work with me. John patiently answered all of my many questions and along with James, made me feel I was in a quality dealership. There were a few issues with the car and in one day, Vince and his team in the service department had fixed everything. (They rent a car for you through Enterprise if your car has to stay overnight.)So at this point I am very pleased with the car and the kind of treatment I received. Thanks Guys!

CaptSail

23 de ene. de 2016

Three great guys made my buying and follow-up experience at Galeana Kia a pleasure. The manager, James Pool, is a real gentleman and solid guy who listens to your concerns and follows up in every way. If not for him, I probably would not have leased my 2016 Optima XSL Turbo from Galeana. He chose John Combs, a really helpful and pleasant salesman, to work with me. John patiently answered all of my many questions and along with James, made me feel I was in a quality dealership. There were a few issues with the car and in one day, Vince and his team in the service department had fixed everything. (They rent a car for you through Enterprise if your car has to stay overnight.) So at this point I am very pleased with the car and the kind of treatment I received. Thanks Guys!

Karenw9

10 de ene. de 2016

I am extremely pleased with my entire experience at Galeana. From the moment I stepped out of the car I arrived in, to the moment I drove away in my new Soul was just great. Jim was a great listener, showed me just what I wanted to see, was never pushy, had the answer to all of my questions and was very personable. Jim took his time informing & showing me how to use the different features on my car. I would give Galeana & Jim Pizzullo an A+. Also, I would highly recommend Galeana to my friends, family & co-workers.Happy Customer, Karen W.

Karenw9

10 de ene. de 2016

I am extremely pleased with my entire experience at Galeana. From the moment I stepped out of the car I arrived in, to the moment I drove away in my new Soul was just great. Jim was a great listener, showed me just what I wanted to see, was never pushy, had the answer to all of my questions and was very personable. Jim took his time informing & showing me how to use the different features on my car. I would give Galeana & Jim Pizzullo an A+. Also, I would highly recommend Galeana to my friends, family & co-workers. Happy Customer, Karen W.

forte2016

8 de dic. de 2015

My salesman was very knowledgeable. And was very helpful. And they really worked with me to get affordable financing. Great Dealership. And great people to deal with.

edavis4080

30 de nov. de 2015

I had great and quick service and would recommend to everyone . It was prompt and professional and made me feel comfortable . there was no haggling just the bottom line

Kailisgram

25 de oct. de 2015

My Salesman was "Big Lou", after our initial meeting, when we drove the car, gave our financial information and got a quote, we left to do a little more research. Big Lou gave us his cell number which was wonderful, because while we were away for the weekend, I was able to negotiate the purchase by texting him back and forth. He was always courteous and prompt to reply with whatever information I needed. He was also extremely patient, because as you know, there can be misunderstandings when texting.... No matter what he was doing, he responded or answered promptly. Needless to say, I'm really happy with my new 2016 Kia Soul, I've only had it a few daysand I LOVE it! The dealership itself was very pleasant also... I would recommend Galeana Kia to anyone and I am actually sending my daughter there. I feel I got a terrific deal and was treated fairly.

Jarhead

10 de oct. de 2015

Galeana Kia of Ft. Myers, Florida is well deserving of our five (5) star Excellent rating. From our first contact with Andrew McCarthy, Sales Associate, to the delivery of our new 2016 Kia Soul, Andrew and all those we encountered at the dealership were outstanding. After receiving the rude, condescending, arm twisting high pressure tag team sales battering at Airport Kia in Naples and the HUGE pile of hyperbole from Faccillo Kia in Cape Coral,, our dealings with Galeana was like a breath of fresh air. Not only were they a pleasure to deal with, but Galeana's price was substantially lower than either of the afore mentioned dealers. So, if you are in the market for a new or used automobile, we urge you to go straight to Galeana Kia in Fort Myers, Fl.

BIG BLUE SKY

15 de sep. de 2015

I worked with Lou long distance on an internet sale, he was polite, knowledgeable, professional, courteous, and went out of his way to make my dream car a reality. Met me at the airport and guided me through the the whole process, everything including finding an owners manual and mailing it to me after the sale, Would not hesitate yo do business with him or his dealership again

BusySoccerMom

14 de sep. de 2015

Big Lou is a gentleman you can trust which is just what I did when I purchased a second used car for my new driver son. I felt like I was dealing with an uncle not a used car salesman. I will go back to Lou when my other two children will require their own cars too. I also feel I can count on Big Lou to continue to offer quality follow up service directly with my teenage son.Thank you, Lou!

flyguy294ever

9 de sep. de 2015

I would just like to say I had the best experience I have ever had in a dealership. I was apprehensive while walking in but as soon as i was talking with Mr. BARTH I was very comfortable.I will be sure to recommend Galeana Kia and most importantly, Mr Barth. He is the one that took the extended time to help me with what i needed. You will always have my business! Big Lou Thank You!!

connie waddell

23 de ago. de 2015

I have bought 3 Kia's an getting ready for my 4th, I will be buying my 3rd from Galeana' Kia ,an couldn't be any happier or satisfied, Everyone is great there an they are as honest as the day is long, They will get you the lowest rate, an find you the best place for the financing, an best deal for your trade in, You wont be sorry if you come an visit them, You will leave a very happy camper, I sure have been, There number One in my book,

MUSTANG TONY BOOST

5 de ago. de 2015

FIRST CLASS DEALER GREAT PRICE . DEALER IN CAPE CORAL SAID THEY COULD NOT GIVE ME THE OPTIMA FOR THE PRICE I SAID.. WELL THE DID. FAST & IN 1 HOUR I DROVE HOME IN A 2015 OPTIMA FROM GALEANA

Jan

15 de jun. de 2015

Negative experience in service department at Galeana Kia in Ft Myers. Sorento needed valve replacement which took 2 weeks to complete due to the inefficient, unprofessional and unknowledgeable staff: Melissa, Mike, Greg. They also told me I needed a new timing belt. Never said it was just a recommendation. The overall experience was frustrating. The very next morning after picking up the car, the AC compressor was broken. Unsure how a dealership can release a car in unsatisfactory condition. Felt the dealership is very untrustworthy. Spoke to GM, Mr. McMclain about situation and felt he did not address all my concerns.

Tired Mom

4 de may. de 2015

Went to purchase an Optima LX advertised on their website. Found the car, test drove it, discussed that we saw it online several times and the salesman came back with a price $5-$6 grand HIGHER than their advertised price. Told him it wasn't right so after much 'negotiation' and back and forth with his manager he was willing to sell it to us for the 'advertised price'. At which point I was done. No deal. Very disappointed. Cannot recommend this dealership. Will purchase a car this week from someone who doesn't treat me like an idiot.

baseball

29 de abr. de 2015

From the moment I walked into the dealship to the moment I drove off in my beautiful new car I was treated professionally. I have been purchasing autos for 45+ years and I finally feel like I'm finally home. For the first time ever I plan on having all my service done with Galeana.Thank you Galeana and all the people who work for your company.Rick

sylvia239

27 de abr. de 2015

Big LOU is very knowledgeable and has been very helpful. I certainly will recommend him to my friends and family. Thanks, Big LOU was excellent to work with, I really enjoyed my experience with him....

RPC

20 de abr. de 2015

I have bought numerous vehicles in my lifetime and by far this was the best experience I have ever had. Big Lou, Jimmy Pizzulo, and Heiko Remecz were wonderful to deal with and bent over backwards to ensure I was a satisfied customer. Generally I've found that salesmen want to sell you the most expensive vehicle, but these gentleman took time to find out what my needs were and directed me to the vehicle most suited to my lifestyle. They also took time to show me how everything worked before taking possession of the vehicle. I would absolutely recommend these salesmen to anyone looking to purchase a car--they did a great job and are fair, honest, trustworthy individuals.

bohunk

8 de abr. de 2015

If you want to feel good when purchasing see Big Lou Barth and Dustin. No hoopla, no hassle, You will want to buy from both.

Shirley

2 de abr. de 2015

I recently bought a Kia Sportage at this dealership and it was the best car buying experience I have ever had. The salesman was great and listened to what I was looking for and made the process so easy. He demonstrated everything in the car to me so that I was comfortable with it. I can't say enough good things about the salesman. I had looked at 3 other dealerships prior to going to Galeana Kia, and their sales staffs can't compare.Shirley S.

designdude

1 de abr. de 2015

I needed a decent used car as a second vehicle. I went to the dealer and Andrew showed me what was available. I purchased a nice SUV and got a great deal and a quick and easy sales process.

Preciousmrcle14

1 de abr. de 2015

We had gone to another big name Kia dealership that promised a whole bunch of stuff. After being there for several hours we walked away without a vehicle for several reasons. We came to this dealership and our salespersons name was Lou. We found a certified vehicle that was a good price and it had some aftermarket things done and the price was good as well. He made the whole process so smooth and was friendly and honest the whole time. He even gave us some ideas on what to do with our other vehicle so that our payments were not higher then what we wanted. We took his advice and everything worked out great. We even got the color kia that we wanted which the other dealership did not have. We went back into financing to sign the papers and we were only back there for a few minutes and were not pressured into taking uneeded things like mose places try to do and out payments were lower as well. This was one of the very few times that I actually enjoyed purchasing a car and Lou really made the difference with that. Thank you so much.

Susan T

17 de mar. de 2015

My husband and I were deciding on whether or not to lease another Kia as our 2012 Optima lease was going to expire in a few months. We looked at other makes/models but always encountered strong, aggressive and pushy salespeople in the dealerships. Not Galeana Kia - even felt a bit ignored as we walked around the showroom when we first arrived. We met Big Lou Barth who let us test drive the Sorrento and Cadenza. We really liked the Cadenza and Lou worked with us and his Sales Manager, Matthew Powell to give us the best possible deal. Way to go Lou and Matt! The trade in and associated paperwork that went with the transaction was a breeze. Will definitely recommend this dealership to any people we know who are looking for a Kia. Susan T.

George E.

2 de mar. de 2015

We are snow birds from Delaware. For the past 6 years while we are in Florida for the winter we have had our 2006 Kia Rio serviced at Galeana. Their Service Advisor, Vince Comerota, is always friendly, efficient, and professional. The service is performed promptly and correctly at a reasonable price. The customer waiting area is comfortable and clean. If I chose to browse at new cars while I'm waiting I can do so without being hounded by sales people. The cashiers are also always friendly and professional. Galeana is just a nice place to be and a nice place to do business with confidence. George E. from Delaware

malepig

28 de feb. de 2015

New car sale. I am the type os "smart" shopper who goes in with all the info concerning pricing, rebates, reviews, etc. I went to the parking lot to look for the specific car I wanted. I was left alone for a few minutes, The salesperson came over and maybe because I was reviewing with my tablet he knew what type of shopper I was. We got the car for the test drive, and then sat for the price. He asked me what it said I should pay. The price advertised was already marked down and showed him the price as it was fair for all parties and the deal was done in 30 seconds. No hard sale from the business manager on upgrades and overall a very pleasant experience.

Lilsurfy

1 de ene. de 2015

Big Lou is great! He really went out of his way to make for a great experience. He takes his time with customers and treats them like family!

Robert

24 de dic. de 2014

I am on my second kia Sorrento the first purchased at another dealer and this one at Galeana. The purchase and salesman were fantastic and I have now had three services done on my vehicle in less than 9 months and 23,000 miles. Everything was great with the service each time with one exception. After the first service the vehicle was washed which I did not ask for. That was fine except it was not dried after the wash. After it did dry the soap and water residue was on the paint and windows and the vehicle looked worse than when I brought it in. I had to go home and rewash the car myself. I did not say anything to vince at the time. The second service was the same thing so I noted that on the Kia survey. Just had my third service and the issue was still the same. This time Vince was on the phone when I left and considering I had already been there for two hours I filled out the survey with low marks on vehicle appearance and noted why. First thing this morning Vince called me and said there have been many complaints about this because their wash does not have a dry cycle. I was quickly transferred to Craig who could care less and told me it would cost the dealership $129.00 to do this for every customer and he would do nothing to satisfy me. I told him I would take my business back to Cape Coral.

Greyhound55

2 de dic. de 2014

We bought our 2013 Kia Soul after seeing it on Galeana's website. Lou Barth was our salesman and he did an outstanding job of giving us information about the car. All the paperwork was handled through the mail and was done very efficiently. When we arrived in Ft Myers, Lou picked us up at the airport in our "new" car. We are very pleased with Galeana"s service. This is our first Kia and we are very happy with the car. I especially liked dealing with "Big Lou." He did an excellent job for us!

dehne.chibras

19 de nov. de 2014

My husband and I just purchased a certified pre-owned Kia Sorento 2012. We did our homework and shopped around town trying to find the best car in our price range that was both, of good quality and with the best warranty available. Throughout our day we met with several dealerships with rude, pushy, and difficult individuals who almost ruined our experience as first time buyers. Luckily for us, on our last stop of the day, we landed at the Kia Galeana and were instantly helped by the amazing Lou "Big Lou" Barth. I can't even express with words what an outstanding service Lou provided for us. He went above and beyond his job description to make sure our choice was the right one, and he very kindly guided us through a process that was very new to us. As first time buyers and rookies in this process, Lou has been an extreme source of information, with an incredible personality, and most importantly, he is genuine and honest with his customers. Thanks for an incredible experience!!!

Kirsten Kriebel

18 de oct. de 2014

Bought a 2013 kia Sorento. The service and friendliness was amazing. So was "big lou" who I had worked with. Would definitely recommend this dealership.

TSommer

5 de oct. de 2013

Took my 2011 Optima Hybrid in for service and forgot to make an appointment. Aaron the service advisor was extremely helpful and was able to squeeze me in for the day even though their schedule clearly showed how booked up they were. He was so polite and helpful I can say enough good things about him or Galeana Kia. Great people make it a great dealership

bhoovis

14 de sep. de 2013

I am taking the time to write this review because of the exceptional service given to me by the dealership and most of all the Vince Comerata the Service Writer. I bought the vehicle because of the check engine light going on and a problem with the transmission acting erratically. Upon arriving I explained the situation to Vince and stated I needed a "loaner' vehicle. He told me there was an agreement with Enterprise wherein there would be a $20.00 charge for the vehicle daily. I have a large medical assist service dog and Vince made sure they brought a SUV to accommodate my dog. I also requested a needed oil change. This was all done without an appointment. Vince was very empathetic to my situation and stated he would do everything he could to complete the project as soon as possible. To my surprise I received a call from Vince stating they had the part that was needed to correct all my issues and the vehicle was ready. I must say the service and professionalism that was given is second to none. I would highly recommend this dealership to anyone. Another good note was Enterprise only charged me half the rate because I had the vehicle for a few hours. A good experience all the way around!

Lisa Y

30 de ago. de 2013

After having my 2011 Kia Optima serviced here on August 24, 2013 for normal maintenance and a recall, Galeana Kia never ceases to amaze me! I purchased my car here and have ALWAYS had my Optima serviced here because the service is simply outstanding!!! And the employees are ALWAYS courteous and friendly. Everyone goes above and beyond in their actions. Buying a car is one thing, but the service has to be "tops" and "trustworthy" to keep the customer coming back! Galeana does it best!!

Dawn

16 de ago. de 2013

Vince in the service department was excellent. He was thoughtful and even helped me get a great deal on a rental car. The service area was immaculate! The cost was very reasonable. I would recommend this Kia dealership to anyone. We have always been BMW owners but we bought a KIa Sedona for our growing family. I am so impressed with the attention to service and the low cost of maintenance!

nati2478

5 de ago. de 2013

I had an appointment scheduled for a recall on a part at 11:00 and I had a change in my schedule and Aaron took me in 3 hrs early. I was out in 30 min and everyone was so friendly. I will definitely come back here to buy my 4th Kia!

mhlesser

26 de jul. de 2013

As soon as we entered the dealership, you could feel the friendliness. Our salesman was outstanding and went out of his way to make us feel comfortable. The process was painless with no stress.

Angelojc

11 de jul. de 2013

I ended up at the dealer at 445 and they took me in and had the car repaired iin 45 minutes. Awesome! Aaron went above and beyond to make sure I did not have to make a second trip back to the dealer.

Mart2008

6 de jul. de 2013

Overall good experience with recent service on my Rio5. Pleased with experience since, as purchased car used two years ago from Galeana. Personnel kind and courteous. Seemed to attend to all details.

L82slvrfox

17 de may. de 2013

Service at Galeana has always been a great experience. Vince greets me by name and is attentive to the needs of my vehicle. Having had a couple of minor issues they have been taken care of quickly and with little disruption to my schedule.

DM

8 de may. de 2013

Great servicer, friendly folks, clean facilities, quick service.

Kevin Sura

27 de abr. de 2013

This was our 3rd purchase from Galeana in the last 6-7 yrs! They are always friendly, helpful, and pleasant people to work with. TJ Armstrong did a fantastic job for us when we were looking to purchase our Daughter her first vehicle. Everyone on staff makes you feel like your part of the team / family and the experience has always been very positive for me and my family. Keep up the good work Galeana, I'm sure you'll see us again when the need arises! Thank You, Kevin Sura Fort Myers, FL.

Dragonboat Man

4 de abr. de 2013

All around enjoyable experience! Super friendly staff in all departments! The waiting room has been refurbished with new and comfortable lounge chairs and also a high table and chair area convenient for reading and watching the newly added three large screen TVs. Waiting for my auto to be finished was a pleasure and the time just seemed to fly by.

Jerry

18 de mar. de 2013

I would recommend this service department, Bob was easy tot talk to and was sincere about trying to solve my problems.

cwoolley815

27 de ene. de 2013

I always bring our cars back to the dealer for service. There price for oil changes is fair, however what they charge to rotate tires is way out of line.

Michael K

9 de ene. de 2013

My Service Representative was Bob Anderson. He was knowledgeable, responsive, helpful and did a excellent job. I would not hesitate to recommend this dealership's service department, especially Bob for their great work and exceptionally positive attitude. Helpful and just nice folks.........Great Service.

RayMiraglia

27 de dic. de 2012

This last visit on 12/22/12 was the second time this senerio played out - I brought a current KIA into Galeana KIA for service and left the dealership in a new vehicle. - I'm a middle aged professional and find that's how I treat people and what to be treated - as an adult and a professional. I usually shop for vehicles both on line and at the dealership and normally have knowledge about the vehicles I am interested in. As we all realize, a new car purchase is an expensive one and I want quality for the price. I have been driving KIA's since the year 2000. I find them a very good car for the price and each one has been very reliable.I shopped at Fucillo's KIA in Cape Coral, Florida and found the circus atmosphere to be a bit to much for me with the noise and confusion. The salesman Jim was good, but the sales manager was a bit much, trying to sell me a car that he wanted me to drive and not the least bit interested in selling me the car I wanted. I wasted almost a whole day at the dealership and was not satified in any way other than for a cup of coffee. The prices that I received in the back and for price exchange with the sales crew was way to high and they offered me $12,000 on a 2011 Kia AWD Sorento trade-in that I thought was not even sensible. They were treating my 2011 like it was a piece of crap while attempting me to tell me that the 2013 Sorento was the 'king' of vehicles. That made no sense to me. I was offended at being treated like I was just another 'target' instead of the dealership valuing my knowledge and time spent there.Galeana KIA and all the guys I dealt with, Steve, Heiko & Chuck, were professional and made me feel like they valued me as a customer. They made me feel that not only did they want to sell me a car, but they wanted to work with me in selling me a car that I wanted (NOT one they wanted for me !!!!). I give them highest marks across the board. Like I said up front - this was the second time I went to Galeana for service and drove out with a new car. GREAT DEALERSHIP - repectful and fair. - Ray Miraglia (239-281-7702)

jenn.l.norling

13 de dic. de 2012

I have always taken my kia back to the dealership that I bought it from to have it serviced. I have always been very please with the quality and efficiency of the work done. I will continue to take my kia back to this dealership for all future service needs.

jerrymeagher

7 de nov. de 2012

Good honest service. Able to get service done in a timely manner. Would refer dealer to anyone needing service. Easy to find and get to - just off of major roadway #41. Clean shop and waiting area.

lunatic13

11 de oct. de 2012

I want to let everyone out there looking for a new car that "Galena Kia" is the place to go! I have never been happier with my vehicle...every time I drive it I am so comfortable and content. The customer service I receive every time I visit the dealership I feel right at home. I can't find enough words to express how happy I am that I chose my new 2013 Kia Optima! What a great decision! Come on everyone...go test drive the Optima...you will be glad you did!Lori Luna

Danielle Glunt

1 de oct. de 2012

I bought my car in fort lauderdale, but since I live in fort myers I bring my car here to get regular oil changes. the staff in the service department is amazing and so helpful. they are also very quick with their services. fantastic. I recomend them to all of my friends!

Lori Lunatic

13 de sep. de 2012

I want to let everyone know that if they are in the market for a car.."Go to Galena Kia", I am now on my second vehicle purchesed there and am very happy. The customer service there is remarkable, I feel like it's one big family there and every time that I go there I feel at home. Recently, I traded my Kia Sportage for a Kia Optima and I can honestly say I have never been happier. I want to add that every time I do go by there whether to say hello or get car serviced...they always remember my name and ask if I am in need of anything. I have to give "kudos" to the whole team there but I want to mention the "Awesome Sales Manager", Shawn Barker, My fabulous salesman "Steven Gegner", the "Super" Finance Representitive, "Juan Agront" and last but not least, the great attention I get in the service department from "Bob Anderson" who is such a great manager! Come on Folks! Head on over to "Galena Kia" for your next car! You truly won't be disappointed!

mpmoon

26 de ago. de 2012

Should of been more timely but overall it was great working with them. I would recommend them to any of my friends, just make sure you have something to do while you wait. Everyone was super friendly there and I enjoyed being there.

monica1617

18 de ago. de 2012

Just got back with having my spoiler put on today, I really like my car, and the color is nice. I did want a blue optima, but the red will do.. thanks. :)

Herb Dietrich

15 de ago. de 2012

I leased my Sorrento, in Nov 2011 and since that time with my Sales agent to my several visits for oil changes,etc, I have always been treated with friendliness, respect and the upmost professionalism. The work that has been done on my vechicle has been satisfactory and done in a timely manner. Also, not only with the satisfaction I have with sales and service, this KIA Sorrento, so far, has been one of the most enjoyable vehicles, I have ever driven! Thank you all, and look forward to the future with this vehicle and dealership!

mickey

10 de ago. de 2012

TJ Armstrong was my salesman,a complete stranger to us. Very honest and we both learned interstate sales are easy..shopped online for a specific car..flew my friend to Florida from Ky. with orders to fly back if car was not as advertized..needless to say it was better than expected.Paid by certified check and my friend drove car back here to Ky..Icould not touch the price on this vehicle here in Ky. for what I paid..no hidden dock fees or taxes or b.s.Would do it again..hope they are still in buisiness when I need another vehicle..Mike Seward Bardstown, Ky.

pms

9 de ago. de 2012

Visited Galeana Kia on the webb for their Fort Myers site, searched for a specific vehicle and the price was great..flew a friend down from where I live in Ky. whom inspected vehicle and was ordered to fly back without vehicle if not as advertized...needless to say it was more than I had expected for the price. It was nice working with T.J. Armstrong a complete stranger to me and my frind..gave him a certified check and my friend drove the car back to Ky. for me...would do again..could not touch the car here in Ky. for what we gave...no hassle...no hidden fees...taxes or b.s.Hope they are still in buisiness when I need another..Mike Seward, Bardstown, Ky.

Sunshine

27 de jul. de 2012

The nicest people work in this dealerships service department. Appointments are easy to schedule. Service so far on my Kia Soul has been great even though its only been for an oil change/tire rotation. Their service tech asks lots of questions to make sure everything is running okay. Wish I could say the same for the sales department. I would never buy another car at this dealership. The worst experience in all the 10+ cars I have purchased in my lifetime. I am only recommending the service dept.

Joe P.

18 de jul. de 2012

I purchased my KIA from Galeana last year. I always take my car there for maintenance servicing. The staff is always attentive and courteous. They get me in and out with minimum wait time. I would highly recommend them to any friend or family member.

jrae239

13 de jul. de 2012

I rate this dealer as excellent because the 2 times i have needed service they have given me excellent customer service and go above and beyond to make sure you are satisfied and that the quality of service is superior in a timely manner making it less of a hassle when service is needed. They are professional, friendly, knowledgeable and careing. Thank-you!

Elaine

11 de jul. de 2012

I brought my car in for service and was treated with great kindness. They finished my service in way less time then expected and with great care. I would recommend them to everyone, Thank you. Lois Emanuel

2fast4u2

8 de jul. de 2012

I spent one hour their at the dealership, which was not that long. One of the headlights had water in it and needed to be replaced. Bob told me that they had steps they had to go through to see what the problem was before they could replace the headlamp, under warrenty. He is one of the kindest people I have ever met and it is a pleasure to go to that location, considering that I live in Naples. I make that long drive just because the pleople their at KIA Ft. Myers are so nice.

p200bnm

4 de jul. de 2012

I bought my Kia in the Lee County area, but not at this particular KIA dealership. I took my car for service a few times at the KIA i bought the car from, but I didn't feel the same friendliness or concern as I received from Galeana KIA. Of course when I arrived at KIA, the car wasn't doing whatever it was doing that made me take the car to be serviced. I drove up and got a friendly smile from Mr. William Bennett and he knew exactly what my problem was in regards to the car. This is the not the first time I have taken my car to be serviced at Galeana KIA and it doesn't matter who is helping me, I have always received friendly and professional service and although some services are going to take longer than other services to complete, I have always waited for my car and didn't have to wait all day. The people at the register are always friendly as well. My parents just purchased a KIA and I have already told them to take their car to your facility. I will continue to take my car to Galeana KIA for all of my automotive concerns.

robinsiegel

30 de jun. de 2012

I was in last week for first oil change on 2012 Kia Soul. Every employee at Galeana Kia always treats me like I am royalty. They are very respectful of any concerns or questions I have had. This has been consistent from the first moment when we were greeted by salesman Kevin Pierce and now Bob Anderson in Service treats me very well. They really understand what customer service is at Galeana. I feel confident that any future dealings I have at Galeana Kia will be as satisfactory as they have been thus far.

bavoas

30 de jun. de 2012

I purchased my Kia Sedona from Galeana Kia and have had nothing but excellent care given to me since. Starting with my salesman to the service department, they have all been outstanding!

OnASpree

23 de mar. de 2012

The sales person, TJ, did not use any high pressure tactics. He listened to what I was trying to accomplish and then worked to give me options from which I could choose. Management worked to get me approved for financing despite not-so-great credit. I was extremely upside down in my trade and they gave me the max for my car. They got me the car I wanted with the payment I wanted and only the money down that I stated up front. The finance person was exceptionally friendly and personable. A different sales person, Mike, delivered the car and was very thorough and professional as well. Overall, it was a great experience and I feel like I got a quality vehicle at a reasonable price.

Happy Kia Buyer

15 de mar. de 2012

We started with an internet query and had an exceptional experience purchasing a used vehicle from Galeana Kia. Tim "TJ" Armstrong was our sales person...his entire approach was respectful, informative and kind. He was not pushy; he sought to understand our car buying needs thoroughly and answered our questions directly. It was a very positive experience and we highly recommend this salesperson and dealership.

OSU Fan

2 de mar. de 2012

I purchased my optima hybrid out of state but I had to take it in for it's first oil change and tire rotation. Galeana's service department was top notch and my service rep was Bill Anderson. Super nice guy and very friendly and helpful. They found that there were 4 recalls on my car and were able to fix most of them and we had to order parts to fix the other. Overall I was happy with the service and would recommend Galeana Kia's Service department.

chief Bob

20 de ago. de 2011

Very good experience with buying our new Optima from Galeana. Ray our salesman was very informative, answered all our questions. He made the sales process easy along with Shawn the sales manager.