Joseph

31 de dic. de 2015

I enjoyed working with everyone from Jim to Alix to J.D.. You guys made this buying experience an easy and enjoyable one.

Darrell

24 de dic. de 2015

they are very friendly and always tell you what may be needed before they do it this is very appreciated

Victor

23 de dic. de 2015

IT'S WORTH the TRIP!!! Great dealership and excellent staff. The Service Director, Spencer Stoor, credits the ownership, Jim and Lisa Garrett, for the great attitude and genuine service at Garrett Motors. If you are looking for tires, Garrett beats all the discount tire stores in the Mesa area. Although I don't live here, I will be a return customer every winter while here. Any issues are dealt with promptly and reasonably.

Jennifer

21 de dic. de 2015

Everyone is wonderful, friendly, and very helpful. I have brought in both my Chevy Cruze and Trailblazer now for service. I love the treatment that I have received. I drive from Queen Creek/San Tan Valley and choose not to take my Chevy Cruze back to the dealership in Gilbert because of the staff at Garrett Motors!!!!

Nancy

17 de dic. de 2015

Have dealt with Garrett Motors for many years and will do so as long as I'm able!! Customer service is excellent.

Sally

17 de dic. de 2015

they got my vehicle ready in a reas0nablt time .THEY ARE VERY NICE AND FRIENDLY PEOPLE AND THE COFFEE IS GOOD .AND A COMFORTABLE WAITING ROOM.

Stuart

13 de dic. de 2015

I have always been treated with the best possibleCourtesy and great Service, I would recommend Garrett Motores to all my friends.

Donald

2 de dic. de 2015

Salesperson did a follow up but gave us time for our decision with no high pressure. He was very friendly & knowledgeable of the new features & explained them very well.

Ernest

27 de nov. de 2015

Steve did a very good job of showing us the car, test driving it, and pointing out all the in car dials and usage. We were very pleased with service given. Everyone at the dealership was very helpful.

David

20 de nov. de 2015

As always Garrett Motors service center is very thorough with my vehicle. I appreciate their attention to detail and the honest friendly nature of their business. That keeps me going back.,As always Garrett Motors service center is very thorough with my vehicle. I appreciate their attention to detail and the honest friendly nature of their business. That keeps me going back.

Chandler

16 de nov. de 2015

Recall work. Had to wait on parts. Garrett did an outstanding job alwys use tis dealership for our service work.

Daniel

2 de nov. de 2015

Cody Rowe seems to be working most times I come in to get the oil changed. I have them do multiple vehicles and he is always very professional and curtious

Ted

1 de nov. de 2015

the service department were very helpful explaining the situation and recommending the fix. The also helped me keep the cost of the repair as low as possible under the circumstances and returned my vehicle quick and clean.

Dimitri

1 de nov. de 2015

Excellent,my dealer as long as I live.Have dealt with Barrett's for twenty three years and they have always treated elite I wS a king.

Wl Lee

21 de oct. de 2015

Everything seemed to be very good. However, I could not verify in the paperwork I received, that the full chassis lubrication I ordered was in fact completed. Only the engine oil change/filter replacement was described.

Natessa

20 de oct. de 2015

All staff were very welcoming and professional. Jim Garrett personally came out and spoke with my family and I about the vehicle I was interested in and made us feel comfortable about buying it. Eva was amazing. She worked with all obstacles I put in her way at a fast pace with a smile on her face. She didn't try to pressure me into buying anything I didn't like or want. When it came to signing she had everything ready which made the buying process very smooth and fast. I was nervous about purchasing a new car but everyone at Garrett Motors put that to rest once I stepped inside and worked with all the great staff.

Leticia

7 de oct. de 2015

Funny injoysble personnel. Made me at ease when making my purchase. I did not feel like I was getting taken advantage of. This is my third vehicle purchase from same car salesmen.

Mark

28 de ago. de 2015

Garrett Motor's staff went above & beyond normal customer service. We live almost 2 hours away from their dealership. Not only did they deliver the car to our home, but also made an extra trip to bring paperwork for us to sign.

Charles

20 de ago. de 2015

Had a long wait but it was due to some unplanned emergencies. The service itself was fine, and I enjoyed the nice "cool" waiting room.

Dianna

11 de ago. de 2015

Excellent car buying experience. Friendly professional staff, every person I dealt with was kind, helpful and knowledgeable. Thank you particularly to Jim Garrett, Alix Garcia and Fred in finance.

Eagle

11 de ago. de 2015

It was a great experience dealing with the service department. I can honestly say that Cody was the first person I have ever dealt with in service that actually listened to me and then went on to fix the issue.

Mindy

6 de ago. de 2015

Liz Nixon went above and beyond to help me get the truck I wanted. Loved how friendly she was. Did an amazing job. I drove all the way from Phoenix just to come to this dealer and I would definitely make the drive again.

Deloris

3 de ago. de 2015

Garrett motors has worked with me to get my gas covered finally painted and compensated by for it. Even though it wasn't their fault they fixed it. Always willing to please the customer.

John

8 de jul. de 2015

just had oil changed. no big deal. I have always been treated well here and that is why I buy my cars here and have done so for several cars and many many years.

Lucky Dawn

19 de jun. de 2015

I purchased a pre-owned Toyota, Camry from Garrett Motors on June 18, 2015 in just over 2 hours!!! That never happens anywhere during a car buying experience!! I located the car online in the early am, called to inquire about the availability....Mark answered the phone before 8am, which is also rare, made an appt. to go see the vehicle, it looked as great as the photos and was reserved especially for me with Joe in sales when I arrived. I was out the door in just over 2 hours with my "new to me car". Short and sweet, no hassle not your typical car buying drama. I would recommend Garrett Motors to family and friends in a minute! Go see them, you'll be glad you did !!

Donna

19 de jun. de 2015

My experience was very pleasant, the gentleman who assisted me was apparently from Casa Grande according to his shirt. I really appreciate all his help.

Ann

30 de may. de 2015

We can't be more satisfied with Garrett motors. Since moving to AZ we have been searching for a small town dealer like we had back home. Little did we know they were right in our back yard. Jim, Joe, and Fred your customer service is outstanding and look forward to working with you in the future. Thank you!

Lolly

29 de may. de 2015

Your service staff is totally professional. Congratulations on having the wisdom to hire all of them. Marcus took care of everything for me and of course, Spencer, as always is top of everything.

Eldred

27 de may. de 2015

This trade was as hassle free as it could get,was treated fairly and got what i wanted, Alix is a Peach.

Anthony

14 de may. de 2015

The car evaluation and purchase process was extremely clear and efficient, no suprises at all, extremely helpful and knowledgable staff. Exceptional attention to the voice of the customer.

Mariellen

13 de may. de 2015

not happy about mildew funky smell in air conditioning. makes me wonder if it has been in flood. of course its not covered by warranty.

Sharon

3 de may. de 2015

Service is quick, friendly and they explain everything they did at the end before I pay. I will definitely be back.

Paula

24 de abr. de 2015

This was my second experience with Garrett Motors. The first was a few years back and I didn't care to repeat it. This time it was a factory recall so I thought everybody would know what they were supposed to be doing. After waiting several weeks for the part, I called and found the part had never been ordered, but a part ordered for another customer , who didn't show for their appointment, could be used for my car. Employees were very cordial, I was given a ride to work and my car was finished in a timely manner. Thx Garrett Motors.

The Gene A Or

20 de abr. de 2015

The air conditioner stops cooling and will not start for several minutes or even hours. Then it will and work for several days and starts all over again. They could not find the problem. That's what happens when you put a computer in a simple system as an auto air conditioner.

Albert

17 de abr. de 2015

It went well. Don't know what this is in reference to: (1) ordering a new Colorado, and taking delivery, or (2) having the protection coat placed on my truck on Wednesday, April 15.

Roger

2 de abr. de 2015

Everyone was very friendly and helpful. Seemed to appreciate the business. We were very satisfied. Joe was a very honest helpful salesman.

James

1 de abr. de 2015

I had a strange issue with an intermittent airbag light, and they were able to figure it out, fix it, and get my truck back on the road in no time!

Marvin and Nelda

9 de ene. de 2015

We have always had great service at Garrett Motors and the staff is always friendly, courteous, helpful, and welcoming!

andybsmith

1 de jul. de 2014

So were getting the Chevy fixed for the 10th time. And saw a Versa Note on the used lot. I sat in it and found that it was easy to get into (because of my disabilities) and had to be more reliable than the new Chevy junk I was driving. After several back and forth discussions I finally told the salesmen in an email, here is my offer, call me if you want to do business. I got a call that the sales manager had decided to do the deal. I drove 25 miles one way. The numbers were real clear. I told them I had USAA financing but the finance manager was adamant that their local bank could beat USAA. I told them they could try, but only with their bank. I explained we are trying to buy a house and need the highest credit score we can get. It seemed like things were going well. When we sat down to sign the final paperwork, the price had gone up $1000. I said no, they said why? I said we had this all worked out before I drove over here. They looked all surprised. I left. Once I got home my email was full of credit bureau alerts. Garrett had run my credit a half dozen times with banks all over the county. I called them and they denied knowing what could have happened. I went in person the next day to retrieve my information. and told them they no longer had my permission to use any of my information. The next day my credit was run again. We had to enact fraud protection on all our accounts. Our credit was at 802, because of all the hard credit inquiries it has dropped significantly. Enough that we could not qualify for the home we wanted before it sold. Steve and Lisa the GM said they would fix the problem. Nothing has been done that we can see. Our credit score is still low and it will be weeks before it recovers. In a day and age where veterans are being killed off by the medical establishment you would think we could catch a break and get a square deal on some basic transportation. I guess not, I guess its open season on vets. Thanks Garrett Motors, it was such an honor to risk my life for you.

83fhme

31 de mar. de 2014

Called ahead for an oil change on my 2013 Corvette Grand Sport to see if they could service the dry sump manual transmission car. They assured me of their abilities and I made the appointment. The owners manual states oil capacity of 10.5 quarts of oil, the service department returned my Corvette with less than six quarts of oil. I noted the engine running rough later that day and checked the oil finding the dip stick dry and that the invoice only quoted 6 quarts installed. My experience was painful costing me much bragging rights about Chevy's overall quality as my Vett now has a chatter in the engine but a warranty repair of the engine is unwarranted according to Chevrolet because it still runs. This was an awful experience leaving me holding the bag on a new Grand Sport with a damaged engine.

J&Jhuber

19 de ene. de 2013

my wife and i were searching for a 07-08 yukon denali. we live in tucson and all the dealers down here are rediculously overpriced. the phoenix area is much more competitve. we searched and had 10 denali's picked out to look at in phoenix on a saturday. there was one denali in coolidge arizona at Garrett Motors. i was traveling home from work on a friday and thought i would swing in to try and rule out this particular vehicle or dealership. the vehicle was great. the sales manager Steve was very nice and not your typical sleezy dealership sales man. I test drove the vehicles. it was making a noise under acceleration. i came back to the delear and told steve. steve flagged down his service director and had him go on a test drive with me. the service director was very nice and told me the problem was not a major deal and they would aboslutely render any issues if we were to purchase it. i then traveled home and that saturday morning the wife and i stopped by garrett on our way to look at the many other vehicles in phoenix. we fell in love with this car and really wanted to buy it right then. however we wanted to look at what else was out there. before we left we were presented with and AMAZING deal on this unit! it was not a good for right now only deal. it was what we would pay for the vehicle if we bought it. no gimmicks or tricks. we then narrowed our search to only 2 vehicles in phx. on our way to phoenix we kept feeling like we made a mistake and we should turn around. we got 30 miles away and my phone rang. it was steve. my wife apparently left her cell phone at the dealership. we took this as a sign and turned around right away and returned to the dealer. we decided this was the vehicle for us and these were the peopele we wanted to purchase from!! overall this was a great expererience and we would definetly reccommend

Family man

10 de sep. de 2012

Drove up from Tucson to get a used vehicle. They were very accommodating and prepared for me and my family's arrival. They had treated us to lunch and when we returned all the paperwork (with a even lower loan rate than expected) ready. Garrett's staff was great to work with and will always be the first place we go to when looking for vehicle. A++++++

2008IMPALA

4 de may. de 2012

We just wanted to say thank you to Alix for a fun, friendly no pressure car buying experience. In the past, when we have purchased a vehicle it has always been a pressure filled hassle by greedy sales associates. I always dreaded finding a new/used vehicle. This was the first time we actually had fun buying a car. My wife and I found the car that we wanted, met with Alix and bought the car the same day. It was easy. We bought a quality vehicle at a fair price. Alix was very professional and helpful during the entire sale and even called us back directly to do some after purchase follow up. We would definitely recommend Alix and Garrett Motors to anyone interested in a vehicle purchase.

Cathy Phillips

26 de mar. de 2012

The service from Alix and the whole staff at Garretts was exceptional. I was given the opportunity to test drive multiple vehicles to make an informed decision. Alix was friendly, helpful and knowledgable in her preformance of her job. I was actually in and completly finished with my car buying experience within two and one half hours, the whole staff joined to make this a very enjoyable experience. The payments were arranged to fit my budge, I was not pressured, the whole staff seemed to be there to make buying a car of my choice a quick, friendly, cooperative experience. I was most impressed by Alix and would send other car buyers her way.

newowner

18 de ene. de 2008

Everything was great we did everything online and just drove in to pick up our truck I didn't realize buying a car has become so easy.