AJ Gentner

19 de ago. de 2021

DO NOT BUY YOUR HYUNDAI HERE!!! I visited this dealership a year ago and I'm still upset with how I was welcomed. We were in the market for a used Hyundai Santa Fe and the first question the dealer asked was what we do for work. It really seemed like this question was asked to determine if its a car we could afford. Besides that comment the salesman was short and rude with us. We ended up leaving the dealership within 10 minutes and drove over an hour to Rosen Hyundai in Algonquin. We were treated much more respectfully there and bought the same model Santa Fe at the same price as listed at Gregory.

Will Nunamaker

6 de sep. de 2021

The nicest salespeople I have ever come across. I will never buy a car from anyone else.

Adalid Mastache

6 de jul. de 2021

If you are from out of town and have to travel DO NOT COME HERE. I warn you , do not do it. I drove 3 hours to see a car I saw listed on Car Gurus and their website. It was a car I was ready to buy. Photos looked great, price was great so I called the dealer, and set up an appointment for 2 days later to come purchase the vehicle. I even had the courtesy to call and say oh I'm going to be 30 min late because of traffic and was told it was fine. I get to the dealer and it is chaos. I located the person I supposedly made an appt with and without even greeting me, she turns me over to the busiest sales person ever. I waited for close to an hour. After an hour he finally has a little time for me. He pulls the car I went to see and it is a mess! Dents everywhere, broken taillight, sensors going off, interior ripped beyond belief. None of that was pictured or disclosed. Not even when I called and said I was from 3 hours away. All Fernando could say is "I'm so sorry our internet people don't know the condition of the car." He leaves me to keep looking at it so he can run and do other things and finally after 30 min he brings out the GM. At first, I wasn't as upset when he came because he was nice and guaranteed to take care of me and even said" look we can't sell you this car right now, but I'm going to see what I can do to fix it and let you know, don't make a decision on purchasing another vehicle because you'll be causing yourself a huge disservice. We will call you on Monday " It's been close to 2 weeks since this happened and I even sent a follow up email to Fernando the sales rep which got ignored. I have not heard from them at all since. Biggest waste of my time even when I was as courteous as can be. No personal interest is shown. Lastly, they are not honest when it comes to " taking care of someone." Again, if you are from out of town DO NOT COME HERE, even if it is a great deal. As the GM told me " You will be causing yourself a huge DISSERVICE."

Izabela Maron

27 de ago. de 2021

Charge more $928 over MSRP for Appearance package(I got agreement paper for only $379)and 3.5% for 5 years financed, with very good credit rate. Interest rate from Hyundai on Gregory internet side is 1.9%APR for term 60 months(5 years)They push customer to take the additional expensive warranty service for $3994.

Debbie F

1 de sep. de 2021

Don't waste your time. This is the epitome of the Rip Off Used Car Salesmen!! Called about a car I saw on their internet site. Asked if the car was certified I was told no but it won't be a problem to do so. Also asked if the car was cleaned I hope to be taking it home with me, I was told yes it's all ready to go. I told them I was driving over an hour and was asking alot of questions as I didn't want to make an unnecessary trip. Of course like so many others when I got there it was a whole different story. They said the car couldn't be certified but I could buy a warranty for a few thousand. After going back and forth telling them I asked specifically about this and was assured it was not a problem. The GM got involved said "It was too close to 60,000 miles to certify". Hyundai will certify cars under 60k miles and five years old. It had 57k miles, It was Under 60k not over!! He said they would sell me a warranty again for several thousand. He also needed to talk to someone else after going back and forth with him. It's right there on the Hyundai website he told me the warranty he was trying to sell me was better than buying a certified car. After alot of aggravation he finally said he would certify the car but raise the price several thousand. Of course I left there Very Aggravated without a car. Go Anywhere Else but here!!!!