avoidthisdealership!

8 de ago. de 2016

I was lied to by my salesman - and by the finance dept. when I questioned an undisclosed charge. They did not stand by their promises!

Tom and Cathy

20 de jul. de 2016

It was time to turn in a lease and make a new lease/purchase arrangement. We had made 3 purchases at another Nissan dealership, but it was time for a change. Cathy went online and found the new Juke she wanted at Germain. She was contacted by Lauren Kuhn, went over the terms and was advised that we would meet with Steve Mendoza on Saturday at 1pm. We arrived to see our new car parked right out front. We were taken to Steve's desk and from the first handshake to the last, Steve was a pleasure to work with. His professionalism, knowledge and overall friendliness was impressive. We then met with Deezy Jackson to complete all the paperwork. Deezy was also a pleasure to work with. It was really cool to see our new Juke getting it's final detail work while in Deezy's office. We went home and talked for hours what a great customer experience we had that day. Keep up the great work!

CLL

30 de jun. de 2016

I had an unusual car-buying experience yesterday. I was buying a used car for my sister out of state. She is a breast cancer patient and a small second car is going to be a big help as she begins her treatment regime.I bought a Leaf--all electric--from these guys in February and it was the standard experience. Telling my sister how much I LOVE my Leaf, she was hopeful I could find one for her..... Looked around on-line, but the best find was back at Germain. I called, set up an appointment, loved the car, and everyone from John Germain to the receptionist did everything possible to make this deal happen. The salesman and the finance person did everything they could possibly have done to make this a fun and exciting bright spot in a very troubling time in my sister's life.I am hauling the car to Kentucky today to deliver it to her. She is so excited....This was above and beyond the call of "just selling another used car." They went many extra miles to make this work!Thank you, Allen, John and all the rest of the team at Germain Nissan!!

Kylie

29 de jun. de 2016

First time looking for a vehicle and it was great! Danny McCormick did an absolute amazing job as my dealer. He helped out so much, it was a great experience and I did not feel pressured to buy a vehicle right then and there. It was a very good they even stayed late to help me! Would absolutely recommend thank you so much for my new car!

TJC

24 de jun. de 2016

My salesman was Josh Roach, Her was very helpful and understanding to my needs. The process was quick easy and painless. I highly recommend Josh, and Germain Nissan!

Satisfied Service Critic

9 de jun. de 2016

The Service Department always takes great care of my vehicle, and I always have a pleasant experience. I have complete trust in their evaluation of the services that need to be performed on my vehicle. After my service visit, I always feel confident that I am driving a safe car. The Germain Nissan employees are professional, knowledgeable, courteous, and always give quality service to their customers. I highly recommend the Germain Nissan Service Department to everyone!

Nissan fan725

8 de jun. de 2016

Danny, the salesman, great young man. Knew the cars, and knew how to get me what I wanted. The dealership worked with me on price, no one was pushy . I would go back to them every time.

Altima

18 de may. de 2016

Everyone I have ever encountered AT Germain Nissan has been awesome! From buying a car to having it serviced, it's a pleasure to go there. I wouldn't go anywhere else!

Obie

14 de may. de 2016

Mike Baton did a great job selling us our car. No pressure at all. That is the way car buying should be. He has been excellent with follow up.

Chuckie's Mom

12 de may. de 2016

Everyone was especially friendly and helpful from the time we walked in until we drove the new vehicle off the lot. Alan was very helpful in finding us the vehicle that was desired and pointed out the differences from our 2013 versus the new model. Alan and the new car sales Mgr. worked very hard to complete the deal that was equitable for us. LaDonshay Jackson did a great job of closing the financial paperwork and explaining the details.

Debbie

10 de may. de 2016

Live out of town but always try to get my Frontier serviced here. Everyone very friendly & accommodating. Brent Ross & staff super nice. Would highly recommend getting your auto serviced here.

Niecy

7 de may. de 2016

Salesman Alan Friedman personal attention and patience to find the best to purchase a new car.Means alots to go beyond than just selling a car.

Higgsboson173

25 de abr. de 2016

From the response to my first email inquiry straight through the sales and finance process I was thoroughly impressed. Steve Mendoza made sure that I had the exact 2016 Nissan Maxima SR I prepared online and I could not possibly be more satisfied. LaDonshay Jackson provided a financing package that was even better than what my personal bank provided. The professionalism and expertise of the sales and finance staff made the entire experience simple an non-threatening which is big deal for most people when purchasing a brand new vehicle. I would absolutely recommend that anyone looking for a vehicle speak with the Germain team prior to deciding on making a purchase elsewhere. You won't be disappointed.

booooo_germain_nissan

25 de abr. de 2016

recently had my vehicle serviced at Germain; Greg and Don were very helpful, thorough, and went above and beyond to ensure my car was serviced properly. 3

CStauf

14 de abr. de 2016

This is one of the best car experiences I have ever had. I was fortunate enough to work with sales consultant Robert Bailey. He was very proficient, welcoming and made the car buying process easy and enjoyable. He helped me find the perfect car and exaclty what I was looking for. He was very supportive and empathic to the car accident I was in which is why I was buying a new car. He made the experience fun and got me excited about my new car. I could not recommend him enough and or going to German Nissan to all of my friends and family. Robert also took the time to walk me around the buliding, introduce me to key people and where to get my car serviced. I cannot speak highly enough of Germain Nissan. I never knew buying a car could be that much fun and not at all stressful.

06vette

8 de abr. de 2016

Great dealership. No pressure and very accommodating. Steve Mendoza was very helpful in getting the deal I was looking for. Everyone at Germain was helpful and friendly.

Nathan L

28 de mar. de 2016

I traveled from Colorado to purchase a Nissan Maxima from Germain Nissan & had a great experience! Lauren Kuhn, Steve Mendoza, & LaDonshay Jackson made the entire process effortless for me! I couldn't be happier with my car & I really enjoyed the drive back to Colorado!

Nathan Low

28 de mar. de 2016

I traveled from Colorado to purchase a Nissan Maxima from Germain Nissan & had a great experience! Lauren Kuhn, Steve Mendoza, & LaDonshay Jackson made the entire process effortless for me! I couldn't be happier with my car & I really enjoyed the drive back to Colorado!

Esther

26 de mar. de 2016

Thanks Germain Nissan ( and Don Shaw in service) for making car repairs enjoyable. Your can do attitude and courtesy shine. Thanks Brandon for ferrying me back and forth to work to facilitate repairs. I enjoy our conversation and look forward to the next time. Nice job done by all!

MB

22 de mar. de 2016

I wanted to take a moment to recognize Service Advisor Kevin Couthen for delivering a truly exceptional customer experience. Kevin has been my Service Advisor on a number of occasions and always delivers a consistent level of service. He listens to my vehicle concerns up front, reviews potential costs, maintains communication as my vehicle is serviced, and performs a thorough post-service review of the work completed with a focus on the technician findings. This enables me as the owner to know what I should keep an eye out for (i.e. future service work) and budget accordingly.

DEANNA T

16 de mar. de 2016

HAVE TAKEN MY VEHICLE IN SEVERAL TIMES FOR REPAIR AND SERVICE IS ALWAYS GOOD, AND READY WHEN PROMISED. GREG AND DON IN SERVICE DRIVE ALWAYS WILLING TO HELP.

D Hill

16 de mar. de 2016

My wife and I worked with Charlie Gregory, purchasing a 2013 Pathfinder and leasing a 2016 Rogue. Everyone in the dealership was friendly and inviting and kept us comfortable during our long day. Would definitely recommend.

S Magee

16 de mar. de 2016

Charlie was very accommodating and helpful in our car selection process. He was happy to show us multiple cars upon my request, and didn't get frustrated when I asked to see a different one (several times!). The certified used car warranty is amazing, and really put our minds at ease. Deezy was spot on with the financing portion - well informed and clear in his explanations of different warranty's available to us. He was quick but thorough and the electronic pad used made for the most efficient car buying transaction we've ever had. We love our new (to us) Pathfinder, and are really impressed with the customer service we received at Germain Nissan. We will definitely be back when we're ready for our next car!

Bob D

4 de mar. de 2016

While searching Cars.com, I found the 2014 NV van that I wanted at Germain Nissan, Columbus, Ohio. We did everything, including financing approval, by phone, pictures, and text. Lauren and Steve were very professional and helped me through the process. I never felt like I was being hard sold. After everything was agreed upon I drive 325 miles, from NW Indiana, to pick up my van. Couldn't be happier. Bob

TW

4 de mar. de 2016

My wife and I purchased a new (used) 2015 Altima on February 20. We are incredibly happy with our purchase, I think the product sells itself!. What really made this a great experience though was working with Steve Mendoza and Chamo Diaz. I believe these guys went over the top in making sure our needs were met not only in choosing the right car but, also in the several cups of coffee...:) These guys have made a "Germaine Fans," out of us and I definitely feel like they deserve a raise!. If and when the time comes to buy another car we'll be back!Tom and Polly Barnhardt

Holly

4 de mar. de 2016

He is a very friendly man. I'd recommend him to anyone in need of a vehicle. Gives you multiple solutions as well as great deals. Takes care of any issues or concerns you may have as well. He is a 5 star salesman. He is an honest and genuine person to work with!! The customer service ladies as well are wonderful and kind. They push to make sure you are taken care of. Shout out to Morgan.

zup95

29 de feb. de 2016

I've worked with Alan for ~6 years, leasing two Altimas back-to-back, and always had a good experience. Upon the impending end of my latest lease, we were considering buying it out or purchasing a used car. Alan showed us a wide range of options and advised the best course, and then gently showed us options with additional features, including a lonely Infinity sitting on the lot. Lured in by the power, features and quality, we made the purchase. One of the most impressive things was Alan, Chad and LaDonshay were able to get all the paperwork wrapped up in <1 hour so we could get out of there for a family event. They were clearly hustling, and the effort was appreciated. I've always had a good experience at Germain Nissan and would suggest both the dealership and the staff to anyone looking for a new or used car.

JayMo07

26 de feb. de 2016

Haven't bought a car in about 14 years so I was a little leary about the prospect of going to a dealership...Did my research online for about 5 months, narrowed down the type of car I wanted and waited. What appeared to be the perfect match for what I wanted arrived at Germain Nissan and I watched it on Car Gurus for a while until finally making contact online. I was promptly called by Steve to see if I wanted to set up a test drive and to check it out, so I did on the following Monday......Everyone at the dealership was pleasant when I arrived and as I was early, I met with Steve a few minutes later...We sat and talked for a while, took a test drive and then talked some more....I decided I was interested, there was no pressure, and we went from there....After ironing out all the particulars, I met with Adam in the finance department and did some easy paperwork....Both Steve and Adam were very friendly and professional, and the car buying experience was much smoother than I had anticipated....I left and came back the next day to pick up the car because I had my other car to drive home that day, and when I arrived the car was spotless and ready to go......Thanks Steve and Adam for making it a painless experience.

OSURN

18 de feb. de 2016

My Salesperson Mike Banton ~no relation to BUJU.. ;-) ~ was amazing! I walked out with the car I wanted and 100% satisfied. I want to also mention how impressed I was with the teamwork shown to move my process along. I appreciated seeing teamwork at its best! Thanks so much!!

Chris

17 de feb. de 2016

Staff was very friendly and accommodating. I had a great experience!

BC

17 de feb. de 2016

If your looking for a great experience when getting your automobile serviced Germain Nissan is the place to go. Brent Ross does an incredible job. Most professional service department in Ohio.

Huntersmom

27 de ene. de 2016

Friendly, caring, outgoing. I wouldn't hesitate to recommend Charlie Gregory and the Germain Nissan dealership to anyone i know that's looming for a new car.

Jumpmanjumpmanjumpman

27 de ene. de 2016

My salesperson Charles was top notch! He put in a new car. He showed me options and I never felt like I was getting kicked in in the knee.

troyndeana

22 de ene. de 2016

I brought my Murano into Germain for service and Don Shaw was the service representative who greeted me. Ever since that first greeting he has gone above and beyond what I would expect in helping me. If I would rate him on a scale of 1 to 10 I would have to give him a 10 across the board. He has been nothing but helpful and honest in dealing with me. When it comes time for me to purchase a new vehicle I will definitely be back to Germain because of the representation of the dealership I received through their Service King Don Shaw!!

Bill51

10 de ene. de 2016

I worked with Deezy Jackson, Robert Bailey and Phil, all three of these employees took the time to listen to what I was looking for in a car and together found the Nissan Altima that was right for me. A major part of providing customer service is listening to what the customer is looking for and find the right vehicle for them in their price range and not trying to have them purchase something out of their price range. These Germain Nissan employees are leaders when it comes to Customer Service. Thanks Germain, it was a pleasure purchasing my new Nissan Altima.

King0422

4 de ene. de 2016

I worked with Andy. He was very helpful and a joy to work with. They found the car I wanted at the price I wanted.

Connie

3 de ene. de 2016

I recently purchased a car from John Holman. He was very friendly, easy to communicate with, and also knowledgeable of the car I was interested in. I would definitely recommend John if you are looking at cars at Germain Nissan.

SamatCleanFuelsOhio

31 de dic. de 2015

I've run Clean Fuels Ohio, a non-profit focused on advanced fuels and vehicle technologies for several years. The organization supports many alternatives including natural gas, propane, biofuels, electric vehicles, hybrids and more. For my own family we decided that the Nissan Leaf would be the best fit as an additional car. We got a great deal on a very nice 2013 Leaf with low mileage. I decided to shop several dealers so I could compare the quality of service, knowledge level of the sales rep, price, and selection - both new and used.Each of the dealers and salespeople were pleasant and all had Leafs in stock, but the best was Germain Nissan. Alan Friedman is the Leaf specialist at Nissan, and took that role seriously. He never applied any pressure but just gave honest, reliable information. I knew a lot about the Leaf already but learned more from Alan. He obviously had kept up with Nissan's information about the Leaf, but what impressed me most was his deep and nuanced knowledge base gained from ongoing interactions with many of Germain's Leaf customers. The specialists at the other dealerships did not match this knowledge base. Unfortunately, one sales representative gave information I knew to be false, based on my own knowledge of electric vehicles.I would encourage anyone in the market for any electric vehicle (not just the Leaf) to shop multiple dealers before deciding on a car, but if you are interested in the Leaf, be sure to visit Alan at Germain Nissan.Sam Spofforth, Executive DirectorClean Fuels Ohio

bchevrier

31 de dic. de 2015

Eric was really easygoing and not pushy. He didn't try to rush me into a decision and made sure I got a chance to look at all the cars I was interested in. It felt like I was buying a car from a friend. He even shared the staff's Christmas cookies with us! I plan on shopping at Germain Nissan for my wife's car when she is ready to trade hers in. I've never had a NIssan before but I'm loving it.

Jeff

19 de dic. de 2015

I won't shop anywhere else. I get 5 star sales and customer service here that EXCEEDS the luxury dealerships. Always treated like royalty when our cars are being serviced. Everything is always on time and on budget!! I love the new product line. We have purchased 2 Sentras, 1 Altima, 1 Murano and now 1 Maxima Platinum. Start here before you look anywhere else!!!

Renee

15 de dic. de 2015

Everyone at the place was very open and honest with me. They worked with me to get the deal and car I wanted so I couldn't ask for anything more. Definitely go here if you're looking to buy a Nissan in the Columbus area.

Altima88

4 de dic. de 2015

I had a great car-buying experience at Germain Nissan. I left knowing I got a fair price on the car as it was actually priced well under KBB value. Charlie Gregory is the kind of salesman I prefer to deal with--professional but down-to-earth. He went out of his way to get the car ready for me even after I had signed the dotted-line. He wanted me to buy the car AND go home happy, which I did.

Timeneed60

2 de dic. de 2015

Very approachable, answered questions and treated with respect. Test drive including highway drive was very helpful. Michael Banton was patient and answered questions; if didn't know, immediately found answer. Atmosphere was cordial and made me comfortable. Personal information was protected and not left out in the open for anyone to see.

Erick

19 de nov. de 2015

Great service, good experience. Mike Banton did everything possible to get us a good deal.

Pam

17 de nov. de 2015

Drove and hour and half to look at a car we seen on their website. We were greeted by Eric Ingram and he was fantastic...he knew the anwers to every question we asked him about the vehicle. Then we had the opportunity to talk with Wendie and she was so awesome. The finance dept was great and easy to work with and the gentleman we had was super also (sorry I don't remember his name). Overall it was a completely great experience and came home with the car we went to see and love it. Thank you again to all at Germain Nissan for making our experience a wonderful one.

Jeff

17 de nov. de 2015

John Holman helped me from the start. I was looking for a car that I saw online and it appeared that it was sold. I left and pulled out of the lot and john continued to look and found the cart at I was looking for. He ran across the lot, across the street and knocked on my passenger window to let me know that he found the car. Not many if any would do that but I'm glad he did. Thanks John, I appreciate it. Jeff

Alton Lewis

10 de nov. de 2015

I went into the dealership with an idea of what I was looking for in a vehicle but was unable to verbalize it. Within a few questions John Holman III was able to narrow down what I was looking for to 2 car models. A few questions later he took me to not only the car that had everything I need but in two colors I really liked. Personally I think the car is purple, but it is labeled as red. Either way John was able to help me find exactly what I want, and I didn't feel like I was buying a car during the visit. It just felt like I was checking out the lot with someone else who is interested in cars not a salesman, and on top of it all we have the same birthday. This was easily a much better experience then the last time I purchased a car from a dealership

samlynn894

10 de nov. de 2015

Loved signing my new lease with Germain Nissan of Columbus. It is the second one I've signed with them and I am thrilled about my new 2015 Sentra SR. Product Specialist, John was very helpful from start to finish.

Realtor Paulette

6 de nov. de 2015

I visited Germain Nissan of Columbus looking for a Nissan Murano. Steve Mendozo was my Sales Consultant. He listened attentively to what I wanted, and showed me the perfect car. He showed us all the features of the car then we took a ride in the car. Our negotiations for trading in my van and buying the Murano were professionally carried out and we arrived home with our new car and his cell phone number to call with any questions as we become accustomed to the new car. Great Experience! Super job by Steve!

Daryl D

4 de nov. de 2015

Only problem was that the finance department ran a credit check and I am receiving disapproval letters from them and I walked in with approved credit from my credit union so I would not have this happen. My salesman John W Homan III was excellent no problems there.

Carp13

2 de nov. de 2015

We dealt with sales person John Holman III to purchase our new Nissan Maxima, he was very helpful, knowledgeable, and answered all our questions. He helped make the experience of buying a new car very pleasant for us. Everyone we came into contact with was very friendly. I would highly recommend John Holman III and Germain Nissan!!

carp13

2 de nov. de 2015

We dealt with sales person John Holman III to purchase our new Nissan Maxima on 10/24/15, he was very helpful, knowledgeable, and answered all our questions. He helped make the experience of buying a new car very pleasant for us. Everyone we came into contact with was very friendly. I would highly recommend John Holman III and Germain Nissan!!

alios_09

27 de oct. de 2015

I purchased a brand new Nissan Rogue from this dealership. Upon setting foot for the first time in the lot, I was treated wonderfully. I worked with John Holman III, who did a terrific job. He made the car buying experience a comfortable process. John was very knowledgeable of the vehicle and was able to answer all the questions I had. He made sure we had water or coffee while negotiations were made. I was even able to watch college football in the nice lobby, while I waited for my car to be detailed before leaving the lot. I would definitely recommend Germain Nissan and John Holman III to anyone looking to purchase a new car. I will be coming back to Germain Nissan when I am ready to purchase another car in the future.

alios_09

27 de oct. de 2015

I purchased a brand new Nissan Rogue from this dealership. Upon setting foot for the first time in the lot, I was treated wonderfully. I worked with John Holman III, who did a terrific job. He made the car buying experience a comfortable process. John was very knowledgeable of the vehicle and was able to answer all the questions I had. He made sure we had water or coffee while negotiations were made. I was even able to watch college football in the nice lobby, while I waited for my car to be detailed before leaving the lot. I would definitely recommend Germain Nissan and John Holman III to anyone looking to purchase a new car. I will be coming back to Germain Nissan when I am ready to purchase another car in the future.

Ree

26 de oct. de 2015

I'd never gone through a dealership to buy a certified used car before. This was a fantastic car-buying experience! I went in with a particular car in mind that I had seen online. Charlie had it ready for me and I test-drove it. I went to another dealership to drive another make of car, didn't like it, and set up with Charlie to come back the next day to make a deal on the Murano I had driven. When I showed up that day, another used Murano had become available. Charlie was great and let me drive that one, which I ended up buying.Adam Cahill did a fantastic job of explaining my financing and setting me up.When I took possession of my Murano that following weekend, Charlie spent time with me going over everything that I needed to know to use all of the features on my car/Everyone there was so friendly and accommodating. It made it a really enjoyable experience. My eleven year old son was with me during all of this, and Charlie engaged him in conversation and made him a part of the whole process.I've already recommended Charlie to my friends!

WolfG4M3r

23 de oct. de 2015

Had a wonderful experience with Charlie and felt like I could ask him any questions pertaining to my needs. Found a car I love that also fit my budget. Charlie also continues to check up on how my car is doing. Looking forward to all the great free car washes and services in the near future.

Jan

22 de oct. de 2015

Second purchase from Germain Nissan and Charlie Gregory. This visit we were looking for a good used vehicle. We looked online and their web page is so easy to use gives everything you need to know. Bought the vehicle we saw online. Great team to work with Germain Nissan.

dmarie

22 de oct. de 2015

Oct 3 was the best experience I've ever had at a car dealership! Many thanks to the amazing staff, especially Charlie Gregory & Karl Davis!

mpoh1977

21 de oct. de 2015

I had a great experience at Germain Nissan. My sales associate Charlie Gregory did a great job putting me in the right vehicle for me. Without me knowing it, Charlie pointed out a scratch on the vehicle had had it repaired within a few days. While they were fixing the vehicle, They gave me a loaner vehicle. Charlie went the extra mile to make the buying experience the best it could be. I will definitely buy my next vehicle from Charlie.

Frankat1988

17 de oct. de 2015

I recently bought Nissan Altima Special Edition. I had a very good experience. The sales person was Steve Mendoza. The customer service provided was excellent.The overall buying process went very smooth.I would gladly recommend my friends to visit Germain Nissan.

Tyler

14 de oct. de 2015

I had an excellent experience with Germain Nissan of Columbus! The vehicles were fair priced, the facility was nice and clean, but what really won me over was how polite, courteous, and honest the staff was. I have never been to a dealership, or any other place that offers world class service like the staff does at Germain Nissan. Although all staff members were great, there was one that stood above the rest, and that is Mr. John Holman. I came from out of town to purchase a vehicle here, and Mr. Holman was kind enough to pick me up from my arrival point, and drive me to the dealership. Once there, I was able to test drive the vehicle, complete the paperwork, and drive off with my new vehicle in a couple of hours. Mr. Holman was polite and professional at all times, and even offered beverages such as coffee and water to ensure that I was taken care of during my visit. Mr. Holman represents both the pinnacle of professionalism, and customer care. I usually never write reviews, however I was extremely impressed with the experience I had at Germain Nissan, and needed to give credit where credit is due. I will definitely be back if I need another vehicle, and highly recommend Germain Nissan of Columbus to anyone in need of a vehicle, and excellent service. Germain Nissan, keep up the outstanding work!!!

Erin Speer

10 de oct. de 2015

I have to say I came into this car shopping experience a little jaded. I had leased my previous vehicle from a different "mega" dealer, and had planned on giving them my business again. But after three trips to them in one week they were unwilling to make me the deal I needed on a new lease. I then went to Germain Nissan and it was like a breath of fresh air! John Holman greeted us within a minute of being on the lot. He was courteous and knowledgeable, and did NOT employ any pressure tactics, which is one of my biggest pet peeves about car shopping. I could tell he wanted us to be happy with the car we had picked out. He went above and beyond to make sure we were satisfied! They were willing to work to make sure we were at the payment we needed. The entire process was simple. I will definitely be recommending Germain Nissan, and John Holman, to everyone I know!

aseiser

21 de sep. de 2015

This was a great experience at Germain Nissan. We drove there to buy a used GMC Yukon XL. The truck was described accurately and everyone there was very friendly and helpful. Overall the experience was very pleasant. Thank you.

Yousif

19 de sep. de 2015

Germain Nissan is probably one the best dealers in Columbus. I came in and I was greated by their very generous staff. I was assisted by Steve Mendoza, he is incredibly good at what he does. He worked out a great deal for me. Also he gave a really detailed orientation about my new nissan. Today was definitely a great experience I will recommend Germain Nissan to anyone who's looking to buy a new car.

bmagnuson2127

18 de sep. de 2015

I recently purchased a new Maxima from Chamo. He really made car buying an easy process with his honesty and willingness to go the extra mile. Not only did I walk away with a new car but also a new friendship. If you're in the market for a new vehicle, Chamo is the man to see!

Benhur

17 de sep. de 2015

Antoinette wooden was an amazing sales consultant, and she made my first car buying experience memorable. She helped me find the best car which was well suited to my needs. She also helped me find the best insurance company to go with. If you're looking for someone honest and helpful when buying a car at Germain Nissan of columbus look no further Antoinette Wooden is the right one for you.

jc264813

16 de sep. de 2015

Don Shaw is the best...always very professional. He is one of the major reasons I continue to take my vehicles to this dealership for continued service and repairs. I feel confident that he is taking care of my needs honestly and in the best way possible.

lesty

10 de sep. de 2015

I Love my NEW Nissan Coupe! I have been looking for the perfect car for about 2 years. Wanting a used Red Nissan Coupe at a great price was a challenge to found. But I found it at Germain. Steve Mendoza is the nicest guy to work with and made my purchase a breeze. He really knows his Nissan's and is a pleasure to do business with.

RAV4

6 de sep. de 2015

Our Overall experience was great at Germain Nissan, Antoinette, and Lauren did a great job listening to us and what we wanted and kept us in the loop all along. Once we made it into financing, it was quick and easy with the high-tech facility. Straight shooters, good deals, good people. The new tires that were installed before we bought it were great too!!

Patty and Mary

5 de sep. de 2015

STEVE WAS VERY NICE TO DEAL WITH. I APPRECIATED HAVING NO PRESSURE. I GOT A FAIR DEAL A DAY THEY DID THE MINOR REPAIR JOB WITH NO HASSLE.

Lorita

2 de sep. de 2015

After many disappointing trips to other dealers closer to my home, I found Germain Nissan and more importantly, I found Robert Bailey. He was an incredibly helpful sales consultant. I found the car I was looking for, a used Honda Element, online. Many dealers had one but it seemed none were as good as they were presented on the web. I made lots of trips to look and/or test drive but most salesmen didn't seem to care if I liked the vehicle or not. Things changed when I got to Germain Nissan's Robert Bailey. I first spoke to him on the phone to find out if the vehicle was still on the lot. He said he'd call me back in just a few minutes....and he did! It was there, so I made arrangements to travel to Columbus, OH from Maysville, KY. Robert had the Element waiting for me to test drive and paperwork already in line if I decided to buy. The car was in excellent shape, just as it was described. I took my test drive. I found I loved the vehicle. I got back to the dealership around lunch time and they offered me pizza. I didn't go for the pizza, but I said yes, I wanted the car. Robert worked to accommodate me on paying for the vehicle. When it came to the money, all went well. Everyone I dealt with in person was fantastic! But the biggest kudos again go to Robert Tyrone Bailey. He made buying a car a thoroughly enjoyable experience. He more than made up for the bad experiences I had at other places. On a five star review, I'd give him 6 stars. And I'd recommend him to anyone wanting to buy a new or used vehicle from this dealership. The experience couldn't have been better.

Jazzcat22

2 de sep. de 2015

I spent some time talking with Steve Mendoza figuring out the type of car that would best fit me. I am an upright bass player and needed something that would fit my instrument along with other items and people, and it had to be a hatchback. After about a month of looking he called with something that fit my requirements (budget, space, style, etc...). Took it for a test drive and started the paperwork shortly after. Steve is also a musician and understood what I needed incredible well, was not "pushy" like the stereotype of most people in the sales industry and he knew his product. I would definitely recommend working with Steve and Germain Nissan for someone needing a vehicle.

Joey D.

2 de sep. de 2015

Eric Ingram..a wonderful salesman..kind, sincere and personable. With a hug and thank you..he and Wendie Martin made our long trip worthwhile!!:) We left happy and would highly recommend letting this be your one stop!!

Romie

31 de ago. de 2015

My wife and I just leased our 2nd vehicle from this dealership. We came back because of our experience the 1st time around. The sales professional (Michael Banton) we dealt with and the finance manager (Josh Miller) were very easy to work with. They do not use pressure tactics to get you to make a purchase. They are straight forward and honest. We will definitely be back.

Eric. E

30 de ago. de 2015

Came in to get into an affordable car, I felt comfortable and respected. Met my needs.

gloria57

28 de ago. de 2015

I am from out of town and I had a better experience with Germain Nissan than in my home town The salesman Josh Ross was the most helpful young man I've ever met. I totally recommend this dealership to any one who wants to buy a new or used car.

bb

27 de ago. de 2015

don shaw is the best and he should win customer services man of the year !!!!!!!!!!!!

"Kellie Rosta"

27 de ago. de 2015

I always receive excellent customer service from Donald Shaw every time I take my car in for regular maintenance. He is always very professional, friendly and helpful. He makes the process enjoyable and always goes above and beyond. Because of him I wont take my car anywhere else.

mike d

26 de ago. de 2015

went in for an oil change, was fast, prompt, and to the point! I will not go anywhere else for service and i will not work with any one other than Don! Thanks again!

chi

18 de ago. de 2015

We just bought our fourth car from this dealership,the service beyond compare Mike is awesome , indeed, each experience is always cherished . Why go elsewhere when the quality of service so sterling?

James

17 de ago. de 2015

The staff at Germain Nissan is extremely friendly and made our caring buying experience a breeze. Mike was very up-front and honest about the vehicle that we purchased, and we couldn't be more pleased. We even got a free lunch of grilled hamburgers and hot dogs while we waited for the financing to go through!

Fred

17 de ago. de 2015

Today I leased a new Nissan Rogue from Germain Nissan. The salesman, Mr. Alan Friedman,was extremely professional and knowledgeable about the entire line of automobiles available.This was the third SUV/"crossover" vehicle that I leased from Mr. Friedman. He went above andbeyond his responsibilities in explaining all the "bells and whistles" on the vehicle. I would HIGHLY recommend Alan to anyone in the market for a new Nissan.

HappyCustomer

17 de ago. de 2015

From the moment I arrived at the dealership, I felt like I was important not just as a potential customer but as a person as well. Eric Ingram was professional, knowledgeable, and patient. He provided a detailed description of the cars options and features before the test drive. Eric and Wendie Martin worked very professionally to earn my trust and business. Although purchasing a car can be a long process, overall I would rate my experience at Germain Nissan as excellent!

Lizjohnson2

14 de ago. de 2015

Charlie and Phil were incredibly helpful and followed up to make sure everything was going well withy 2015 Rogue. I really appreciate their efforts to make sure I had a great experience with Nissan!

Jeff

13 de ago. de 2015

Chamo Diaz continues to excellent experience I have always had at Germain Nissan. Polite, professional, patient, and efficient are a few of the many great qualities he possesses. Now on our 4th Nissan through Germain I can easily say this is the best dealership in town. I have never been treated better and felt like I was the only one there like I have here. This is the place you start for sales and service. They will set the bar high enough that most dealership (including luxury cars) can't even think about reaching. Well done Germain and Chamo!!! Thanks.

Safuratu

11 de ago. de 2015

Mike Banton was really really great, he was very professional, friendly and a awesome sale person. I came there with my husband to check and to test drive a Honda Civic, Mike help us to check the car out, told us everything we need to know about the car before getting the car. I am really happy with the car and it was what I was looking for a car with a back up camera. Thank you so much Mike. Saffu & Joseph

Ravi

11 de ago. de 2015

Sales person "Jesus" was amazing, he walked through us on specification, test drive, other details with friendly manner and we were all set in 1 hour. Amazing speedy response.

bgriffith

8 de ago. de 2015

Josh Roach was professional, friendly and anticipated our needs. He helped us find the perfect car for the right price. This is the second car we have purchased from Josh and we recommend him to all of our friends. Adam Cahill in finance was personable, friendly and helped us get a great rate on our auto loan. We can't speak highly enough of Germain Nissan and Josh and Adam.

bgrifith

8 de ago. de 2015

Josh was professional, friendly and anticipated our needs. He helped us find the perfect car for the right price. This is the second car we have purchased from Josh and we recommend him to all of our friends. Adam in finance was personable, friendly and helped us get a great rate on our auto loan. We can't speak highly enough of Germain Nissan and Josh and Adam.

LeeJ

4 de ago. de 2015

Chamo focused on our needs and interest. What I really appreciated was, he wasn't there to sell a car but a solution. People buy value and that's what Chamo and his team offer. The only point that I wish was different was, the pricing and terms were not very clear and that was frustrating and disappointing. Otherwise I would highly recommend him and this dealer.

Sara Mora

3 de ago. de 2015

Germain Nissan made the car buying experience enjoyable, exciting and easy. Alan was great to work with and was so patient in showing me all the cool features of my new Altima. I haven't bought a car in 12 years and Alan made the car buying experience a great one. I'm already thinking about the next car our family will need in the next year or so. I will be back!I also wanted to mention Karl, the finance manager I worked with. He was so great in explaining every detail (even a few times) of my loan and he put the bow on the entire car buying experience.Great team! Thanks!!Sara

jimbob

31 de jul. de 2015

Every person we spoke with was very friendly and professional. We had a lot of questions and requests and were treated very nice. There was no high pressure from any sales/service employee. Alan Friedman a very pleasant, go the second mile, sales representative! He seemed to be very protective of the Rogue he sold to us. Alan went over every detail of the car's operation with us in much detail which was very helpful to us.

artnsoul

30 de jul. de 2015

It was great to feel like car shopping was more about our needs than just making a sale. We met with Chamo for a test drive then returned a week later still undecided. Again, there was no sales pressure and he even walked us through a comparison so we could make a good decision. So happy we decided on another Nissan. This is our second Rogue and I'm loving it!

Lashon419

26 de jul. de 2015

Everyone at Germain Nissan is very helpful and friendly. I just purchased my 4th car from them and will never buy from anyone else. Alan always tries to get you the best deal possible and goes out of his way to make sure you are well informed and that you get exactly what you want!

CONative72

21 de jul. de 2015

I worked with Alan Friedman this past weekend at Germain Nissan with getting a new car. I have been driving various Nissan cars since I was 16 and I am so thankful to Alan for the great job he did of convincing me to keep driving a Nissan. He answered all my questions and worked hard in my favor to convince me on the acquisition of a 2015 Altima. I am very impressed by the above and beyond service I received from other employees as well. I look forward to the service I will be receiving from Alan and Germain Nissan for the coming years. I am one very happy customer.

demac00

20 de jul. de 2015

After a great experience in buying our first car from Germain Nissan, we knew that if they had the car we wanted we would not hesitate to buy it. Just so happen they had a 2012 White 6-speed Audi A4, just what we were looking for! Steve Mendoza was great! He was patient and answered all of our questions about the car. He was willing to work with us and didn't push us or made us feel like we needed to buy NOW. I would recommend Steve and Germain Nissan to anyone looking to buy a car.

RogueGalena

17 de jul. de 2015

Steve Mendoza and Josh were very helpful and patient with are changing requests. They found the car we wanted, added our updates and it is beautiful. Steve was not overly aggressive but made sure we had all of the information we needed, and wanted us to be happy with our decision. The overall buying process went very smoothly. The service department appointment to handle the interior and exterior treatment went extremely well with the vehicle detailed beautifully.

newleafowner

9 de jul. de 2015

The people at Germaine Nissan were very helpful and friendly. Alan was attentive without being pushy. Though they did not have the car I came to see, I was able to test drive a newer version to get feel for the car. I didn't buy a car on my first trip as a had intended to get a used car and they were fresh ou. However, Alan called as soon as they got a new shipment of used Leafs and I came right back. The process was quick and easy and he was even able to get me 0% financing! Thanks Germaine Nissan!

Altima Noelle1970

9 de jul. de 2015

Josh Roach made the best car buying experience EVER. A simple 5 minute conversation on the phone and my needs we're met. When I arrived to the dealership the car was by the door waiting for the test drive, review of the great options within the car, and a greeting from the sales manager Phil. Josh is well appreciated for his help and outstanding customer service. Thank you Josh Roach and Germain Nissan.

PaulGC

7 de jul. de 2015

Went to go check out a used Nissan Leaf with my wife on July 5th, 2015. Pulled onto the lot. Not a lot of people about so they were not busy. Got out and started looking around. Not one approached us welcoming or asking if we needed any help finding anything. Walked the whole Nissan lot and could not find a the car. I thought maybe on the show room floor, So we stepped inside. I saw one salesperson, sort of look up and then went back to what he was doing. There was not a lot going on. Still not one person on that lot that worked there even batted an eye. We finally left and went over to RIcart Nissan. There were not busy ether but at least they acknowledge we were there and were very welcoming and more than willing to help. From other review I have read on Germain, seems to be a major problem with this place. Going to steer clear in the future.

felcaez

2 de jul. de 2015

1. The vendor, Steve Mendoza, was not pushing to make a sale, and just sell us a car, he was trying above and beyond to satisfy our needs.2. He was a great salesman and a nice person to work with.3. Based upon my great buying experience, I would recommend this salesman to anyone trying to buy a car.4. The whole group at this dealer worked extra hours after the dealer was closed to find us the best financing solution.4. Finally, I will not hesitate to do business with this person again in the future.

Seancool1234

27 de jun. de 2015

I knew what I wanted and Josh Roach got me hooked up right away. Was in and out in 2 hours with a great car.

Guido789

26 de jun. de 2015

I took my daughter to buy her first car. She wanted to do everything on her own, and the friendly sales and financing staff were so welcoming and easy to work with. No one was pushy like most car salesman I've encountered in my day. They patiently answered all of her questions and were extremely thorough. I would highly recommend anyone purchase a car from Germain Nissan.

Gabebaby

23 de jun. de 2015

I just bought 2013 nissan altima and I very happy with it. Alan Friedman found me the right car and they have great stuff!!! Thank you

GoBucks

23 de jun. de 2015

Very easy process. I was in and out of the dealership in just over 2 hours. All of the pricing and details of the deal were laid out clearly so I was able to make an informed decision. Definitely recommend Germain Nissan

Dainish410

16 de jun. de 2015

The entire staff at Germain was extremely helpful in getting me behind the wheel of the right car for me. They worked with me to get me financed and out the door. Thanks again! !

bunnyhead

8 de jun. de 2015

I have been shopping for a certified Nissan Murano for quite some time and have had so many bad experiences at other places. I live in the Chicagoland area and have had to broaden my search. I reached out to Germain Nissan in Columbus Ohio, from the very first call to the day I drove off the lot with my car I have had excellent service. Mike Banton was so accommodating in confirming every detail of the vehicle. He was aware that I was driving over 5 hrs to buy the vehicle sight unseen and I did not want any surprises. He disclosed EVERYTHING! They included pictures of any and all slight flaws ( which were miniscule.) After 3 months of bad experiences looking for my perfect certified vehicle I owe it to Germain Nissan for reinstating my trust in humanity. Thank you Mike Banton and super helpful and friendly Mngr Phil Hicks xo, Shaunna P

love.my.maxima!

9 de abr. de 2015

Thanks so much to Mike Banton and Germain staff for helping me find my dream car! Mike and staff went above and beyond to find the right car for me. Great customer service and Mike was so friendly and easy to talk to - making car buying experience enjoyable and easy. Would buy from Germain Nissan again in a heartbeat!

VNote

19 de mar. de 2015

Mike Banton is very friendly and explained every part of the process of buying my Versa Note. I really enjoyed having him as my salesman and would recommend him to my friends and family. I also want to note Mr. Davis, the finance guy, he was professional and although I have a "car note" now, I'm happy about it. One more thing, while I was there a very good friend of mine was on the lot looking around and he bought a Versa Note also! Wow! Thanks Germain Nissan Patricia

Lai

19 de mar. de 2015

i am not planning to get a new car when I stopped by Nissan Monday but the nice approach MIke Benton showed to me made my mind change. Now I got a new Altima am so happy with it. Mike was so friendly and kind to me during the visit. I am recommending Nissan to my who is ready to get a new car.

eidn

5 de mar. de 2015

Everyone was helpful. Daryl was extremely polite, tentative to what I was looking for and helped me have a great experience at the dealership and buying my Murano

none

17 de feb. de 2015

I have been coming here for years.Everyone is so friendly and helpful. Greg Knox was very helpful in showing me the new features of my new car.

Cowtown

15 de feb. de 2015

Ryan Farkas is top notch. He went above and beyond to find the best deal on a Nissan Rogue for my wife. He easily beat Ricart, Buckeye and North with their sales price.Please see Ryan when you visit Germain Nissan. He is very honest, polite, respectful and will deliver the highest level of customer service.I will recommend all of my friends and family to Ryan. A personal Facebook post to acknowledge him as a true professional was also made.Thanks, Ryan!Customer from Grandview Heights, Ohio

uwarnick

14 de feb. de 2015

Longtime Nissan Customer, first time Germain customer. After shopping around for a few weeks looking to trade my car in for an SUV, this dealerships customer service set them apart from the rest. They listened to my questions and concerns. They had amazing followup and this ultimately sold me. The other 2 dealerships I was working with was slow to respond to questions and I felt like there was a middle man always between the conversations. At Germain Nissan my experience was completely different. Alan immediately introduced me to the GM, cutting the back and forth conversations out. They both made me feel so comfortable and were a pleasure to work with. Thanks to Alan, for the first time ever I actually know how all my features of my car worked as well. I believe they have earned a customer for life. Thanks again for all your help!Ursula Warnick

Kelsodaboss

13 de feb. de 2015

I went in to lease my first car and had the most amazing experience! I worked mainly with Mike, my salesman, along with Josh, Sarah and Adam. They all were so helpful in getting me exactly what I wanted while staying in my budget. They went above and beyond to help me because with this being my first car purchase, there were a lot more hoops to jump through. I would highly recommend anybody to them. They made a stressful decision fun and easy and I'm so thankful for them!

bjurist

31 de ene. de 2015

Mike Banton is an excellent salesperson and always calls me when there is a great deal for me.He is a real professional salesperson and very knowledgeable.

Donato

30 de ene. de 2015

Allan Friedman was great to work with and very knowledgeable in the car details. he was able to get the deal we wanted without hesitation and/or the time being there was short.

kjmccarth

24 de dic. de 2014

Just bought a 2015 Altima from Germain and had an incredibly smooth, easy, pleasant experience there. I worked with Matt Wilhelm and he was extremely easygoing, but also very professional and knowledgeable. Unlike in past experiences with car salesmen, Matt did not make me feel stupid--like I didn't know what I was talking about. He was completely reasonable, and helped me get a very fair deal. Very personable guy and very easy to work with. Greg Knox brought me the car and explained all of its features--again, Greg was excellent. Friendly, helpful, efficient. Can't say enough what a great experience I had at Germain. Very excited to drive my new car!

emmerz

19 de dic. de 2014

Matt is a great guy. He was not pushy at all. I would recommend anyone going there to ask for him. he will make sure you are taken care of. Thank you Matt for turning a negative experience into a positive one.

Jun

18 de dic. de 2014

Matt is very nice and patient. He is full of experience and would recommend cars according to customer's demand. You can call him and schedule a driving test time at any time you want. I recommend this guy.

Christopher Johnson

15 de dic. de 2014

Wonderful customer service all around great, would do business there anytime, love my new car and would recommend everyone there thanks germain nissan what a great visit wouldn't go anywhere else

mamahoov

11 de dic. de 2014

I was looking to purchase a Nissan Rogue and visited with and talked with several different dealerships in north east Ohio. On a family recommendation called Germain Nissan and talked with Alan Friedman. From start to finish, the entire process was not only very professional but very pleasant as well. Even after purchasing the vehicle, the excellent customer service continues. I would highly recommend Alan and Germain Nissan to family and friends and feel confident they would receive the same excellent service that I received. Thank you, Alan, for such a pleasant car buying experience.

twren

10 de dic. de 2014

My wife and I have been and will continue to be Nissan buyers, we own two. Now that we've found our car company that provides quality and reliability the tough part is to locate the dealer and specialist to deliver the final message. Daryl and team delivered that positive experience at Germain Nissan, keep up the great work and DON NOT change a thing.

jnj145

1 de dic. de 2014

My expirence was great. I am so happy I was able to get the car I wanted. Daryl was a great help and I am thankful for that. Thank you

Lilvic89

1 de dic. de 2014

Much easier experience than expected. Matt Wilhelm was a great salesman. His knowledge of the Nissan line of vehicles was astonishing. My wife and I felt at ease with the entire process. Way to go!

buckeyesarah

1 de dic. de 2014

I had a great experience purchasing my Nissan Murano at Germain Nissan. Matt Wilhelm was knowledgeable, friendly, and very easy to work with. He helped make the car buying experience stress free and fun! I would recommend him to friends and family for sure!

mark.brown.9655806

27 de nov. de 2014

Matt Wilhelm is very knowledgeable and made the sale of my vehicle very smooth! I have recommended Matt to all my friends and will definitely buy from him again!

vicky.feldman.3

25 de nov. de 2014

Nice people to work with. Charlie was helpful in finding the car we wanted and has followed up multiple times to ensure our satisfaction with the car.

stefanie.forrest.3

25 de nov. de 2014

Absolutely loved working with Germain Nissan and our sales associate Matt Wilhelm! We shopped around several dealerships and are so happy to have settled with Germain. We got a great price on an amazing car and the process was painless! Matt made us feel comfortable and confident in our purchase. Highly recommend!

Lauren Clouse

24 de nov. de 2014

I had been to many Nissan dealerships to lease my first new car. When I got to Germain, I met Matt and explained what I was looking for. I explained that I felt pressured by other dealerships and was annoyed with the constant calls. Matt made finding a car as easy as possible, and gave me the chance to think about my options for a few days. He and his sales manager worked hard to get me the best deal and find me the exact car I wanted. They were available to answer my many questions whenever I needed. When I went to pick up my car, Matt showed me how to use the features and made sure to answer any question I asked. Adam in finance explained each part of my lease thoroughly and made sure I knew what I was signing. I highly recommend Matt and Germain Nissan to anyone looking for a new vehicle.

Lil$fox1

23 de nov. de 2014

I purchased my car 9/1/14 and worked with Charlie Gregory, my Sales Consultant. Charlie was able to answer all my questions regarding the vehicle, and always followed up in a timely manner if I had additional questions after the purchase. Charlie was very patient with me during all the Test Drives, which was very helpful in determining which vehicle would be the best choice for me. Overall everyone at Germain Nissan displayed excellent Customer Service. This is my 2nd vehicle I have purchased at this dealership and I would recommend this dealership to anyone looking to purchase a new car.

leiterdk

23 de nov. de 2014

I came in on Nov. 22 and bought a used Nissan from Josh Roach. He did a wonderful job showing me the different models, was very friendly and patient, and didn't pressure me at all to purchase that day. But I purchased anyway because of how friendly and solid his service was. Thank you for such a positive car buying experience!

R124

21 de nov. de 2014

There was no pressure at all at this dealership. Having just come from a bad test drive/high pressure situation I told Matthew I probably wouldn't be buying that day. He totally understood and was informative on the test drive, very personable. I liked the 2015 Rogue, but the 2014 was more my price range. Matthew had no problem showing me that one instead and once I realized i WOULD be buying that day, was able to get my monthly payments where I wanted them. Greg was very helpful in explaining the car once it was ready to go. I would definitely recommend this dealership.

54jill

21 de nov. de 2014

Daryl is an knowledgable and friendly young man. He was extremely helpful & made it surprising easy to buy a car. The credit mgr was helpful to but I apologize I forgot his name. I will come back to Germain/Darly when in need of a car. I will also recommend him to friends and family.

jisha1984

20 de nov. de 2014

It was a real pleasure working with Daryl Erden. He made it a point that my car buying experience goes really smooth and I am really happy that he went way beyond my expectations and truly gave me a best deal. The best thing about him which I personally feel is very rare to find in any dealer is his personal touch. He makes it a point to regularly inquire about me and my car and makes sure everything is going great with the car. I have experienced dealers who would just forget about their customers after couple of calls. His way of working and dealing with customers is really something to appreciate about. My wife and I always feel relaxed that Daryl is a call away if there is any thing to be fixed or for any small query / doubt.

KDronberger

20 de nov. de 2014

I had a wonderful experience purchasing my first new car from Germain Nissan. I hand a lot of questions but they were always welcomed and expert answered. Daryl's knowledge of the Nissan product was obvious and impressive - his expertise stood out far and above the salesmen I experienced at several other dealerships.

SGJohns

20 de nov. de 2014

Daryl made the car buying experience quick and easy. He came in on his day off to show me the car and work with me through the buying process. He was able to answer all my questions and was a pleasure to work with! Thanks Daryl!

StevoWill

20 de nov. de 2014

I worked with sales consultant Charlie Gregory who informed me that the pre-owned car I was interested in was having some work done on it. He called me when it was ready and I showed up for a test drive with my 14 yr old daughter who is developmentally disabled. He was very nice to her and not put off by her tendency to grab his hand his ears and even his nose. In fact all of the people who worked there were very kind to her. It was a Friday night and I'm sure everyone had plans but Charlie and Sarah Seitzinger took the time to make sure that everything was just right. Also,Assistant Sales Manager Jeremy Ross made me feel like I was buying the most expensive car on the lot, even though I was buying a used Maxima (great car)!

rod.tyler.33

20 de nov. de 2014

Charlie Gregory was very easy to get along with, very patient, & spent a lot of time trying to work out the best deal for me. He made me like I was part of the Germain family. He did not not pressure me into making a hasty decision like other dealerships. I really appreciate the follow up calls checking to see how the vehicle is running, and asking about how I'm doing. Charlie is a very genuine. Thank you!

burkitt5

19 de nov. de 2014

This was my daughters first car that she bought herself. Matthew was awesome, he answered all her questions, showed her how everything worked, and was just amazing!! I cannot say it enough - how great he was. She will always remember her first car experience with a positive smile. Thank You

ms_young

19 de nov. de 2014

Charlie Gregory was the friendliest sales person I've ever met. He was very easy to get along with, very patient, & spent a lot of time trying to work out the best deal for me. Because of his great personality, I was able to feel at ease and not feel pressured into anything. I had a lot of questions as it was my first time leasing a car, & my first visit to Nissan ever. I've previously owned a Honda & a Hyundai. Their "customer service" and sales people don't even come CLOSE to the EXCELLENCE I experienced from Charlie and the staff at Nissan!! Thank you Charlie and Nissan for all of your help! I LOVE love LOVE my new Altima!!

Cfcherry

18 de nov. de 2014

This was my first time to purchase a vehicle on my own. Charlie was very helpful and went the extra mile to explain things too me. When I decided to purchase a car, I went to Germain first and then went to several other dealerships. I returned to Germain and completed the deal with Charlie. I would recommend him to anyone.

fugitt

16 de nov. de 2014

I would recommend Charlie Gregory as an outstanding sales person. My experience with GermainNissan was a very good experience. Prior to purchasing my 2014 Nissan Rogue I had been driving the same make of vehicle and dealing with the same dealership for 30 plus years. Needless to say I was very reluctant to make a change. Charlie was very knowledgeable and helpful and has continued to be very helpful when I call with questions. Charlie was a pleasure to work with . Everyone at Germain Nissan is a pleasure to work with.

vance.holter

16 de nov. de 2014

Charlie worked hard for us to get the best deal on a great quality vehicle. Charlie Gregory is recommended as a customer/dealer collaborator and will get the best deal he can for you.

phobstet

15 de nov. de 2014

Charlie Gregory was a pleasure to work with. In fact, everyone of the Germain staff we made contact with was pleasant and helpful. We bought our first Altima from Germain in 2003, and were equally happy with the service and the negotiated price. I have, and will continue to recommend your dealership to my friends.

samlynn894

14 de nov. de 2014

My experience with Germain Nissan was great and Matt Wilhelm was amazing to work with! Definitely recommending this dealership to anyone searching for a new or used car!

bmcgrath2112

14 de nov. de 2014

A very nice buying experience. Charlie Gregory was extremely knowledgeable on the car model I came in to talk about. He knew every answer to each of my in depth questions. He then took the time to point out other things on the car that he wanted me to also know about. His help though the buying process also was top notch. His followup after the sale was excellent also. Would highly recommend talking with him if you visit this dealership.

Tianyi Tu

14 de nov. de 2014

it was a enjoyable experience buying a car here. the store is clean and quiet. buying becomes a fast and efficient thing. I was fully satisfied.

Kflechtner

14 de nov. de 2014

I purchased a Juke from Charlie Gregory, who is an excellent, friendly, and knowledgable salesman. I love my Juke...it makes me feel younger! I would definitely recommend buying from this dealership!

willieson99

14 de nov. de 2014

Highly recommend Germain Nissan and the staff. Matt helped me find the truck I was looking for and had it for me the next day. Everyone involved with the transaction was polite and willing to go the extra step to make my experience memorable. I have bought 2 cars from Germain in the last 5 years and will definitely start here when it comes time for another car.

deffenbs

14 de nov. de 2014

Our family purchased a Nissan Altima at the Germain Nissan. I was extremely satisfied with the customer service and frendliness of employees. Charlie Gregory was very professional and knowledgeable about the products during the whole experience. Along with our purchase, we have had oil changes and numerous car washes along with our Xylon Car Protection Package. After buying the car, Charlie gave us a tutorial on its amazing functions and has maintained contact to cover any additional questions we may have had. Could not ask for a better sales person. In conclusion, we were extremely satisfied with our sales consultant and Germain Nissan all around. Our daughter is looking for a new car, and we back in to see Charlie soon.- Wendy and Brian D.

Fred Booker

14 de nov. de 2014

I almost closed at another dealership and decided to check out Germaine. I'm so glad I did. They had the exact car at a great price. ALao outstanding customer service.

Dhard710

13 de nov. de 2014

Had an excellent experience purchasing my first car. Everyone I worked with was extremely polite and helpful. Overall a great experience. I look forward to working with them again in the future

ZA13

18 de oct. de 2014

Germain Nissan and Matt in particular really went above and beyond in ensuring that I was getting a quality vehicle that fit all of my needs and concerns. Matt stood by his word and followed up with me to ensure everything was okay with the vehicle after the purchase. Overall I am happy with their level of professionalism and the vehicle I left with. I recommend them over a lot of the other auto dealers in the Columbus area.

btkraus

26 de sep. de 2014

I purchased a used Infiniti and was blown away by the professionalism of Karen Klein and Ryan Farkas. For starters we drove 2-hours to see the car. Karen was my point of contact and readily handled all of my questions. Once we showed up, Ryan took over and spent the right amount of time answering questions and providing feedback. What impressed me the most about Ryan was that he grabbed a bottle of wax and was working with my wife to determine whether some minor scratches would come out of the passenger-side door. Ryan has hands-on and rolled up his sleeves to see if a problem could be fixed. Exceptional job! Brian Kraus, President at BlueSun Branding & Communication Services, LLC

Jim Wells

22 de sep. de 2014

My wife found the CPO Altima that she was searching for at Germain Nissan. Matthew Wilhelm, our salesperson, was excellent...he agreed to meet us late in the evening and assisted us through the process that concluded long after regular closing hours. Thanks also to Karl Davis. It is easy to recommend the folks as Germain Nissan.

tomkat1610

20 de sep. de 2014

I highly suggest this dealership..Tony in the service department was very helpful when above in customer service..car was towed to another dealership broke down six hours from home.He did not have to help

Elaine

19 de sep. de 2014

Horrible experience, felt pressured and no one willing to work with me. I will NEVER return.

Douglas Kwaw

19 de sep. de 2014

JOSH ROACH IS A GOOD MAN IN TERMS OF CUSTOMER RELATIONSHIP VERY VERY GOOD AND I AM VERY PLEASED WITH OUR FOLLOW UP CONVERSATIONS REGARDING THE PERFORMANCE OF THE VEHICLE AND MY SATISFACTION THEREOF.

Dana Preisse

17 de sep. de 2014

We just bought our second new car in one year from Matt Wilhelm. He goes the extra mile to make sure you get the vehicle you want and is extremely attentive both during and after the sale. When I went to pick up my all-weather floor mats, he personally cleaned my tire rims of that first week brake-lube that gets on them . And he also drove my Rogue through their car wash . Greg Knox is delightful and patient and showed me how to operate all the new technology. He said to call him if I needed help. He is the kind of person who truly meant it. Thanks to ALL the nice people we met at Germain! Dana

shudson722

19 de ago. de 2014

Dana is amazing. When I got to the lot I walked the entire lot. I walked inside and she was the only person to ask if I needed anything as she was doing paperwork. I was impressed with my experience with her.

158356

18 de ago. de 2014

The folks at Germain made our experience in buying a car very enjoyable and easy , i can honestly say that the quality display by Robert Balily who was our salesman in buying the car was first class all the way. I can also say that Greg Knox who introduce me to the features of the car was made simple and easy to understand, which was very important to me since when it comes to extra's on cars i have bit of problem understanding. In summary everything was first class and i wiil always recommend Germain as the place to a buy a car. Thanks! Lloyd and Chandra Campbell

thitchco

13 de ago. de 2014

Charlie was a awesome sales person. He truly made the experience a very good one. He explained everything and answered my questions. Charlie was the reason I purchase the used car that I chose. He had great follow up and great communication skills and very good customer service skills.

dormo.2

13 de ago. de 2014

Charlie was friendly and easy to work with. Good telephone and email communication. Great follow up with questions and customer service. He was able to locate the exact car I wanted from another lot quickly. I am very satisfied.

Kinnisob

11 de ago. de 2014

Went in just looking at a car to compare and Matt did great and convinced me to buy on the spot. No problems so far.

ab38230

8 de ago. de 2014

Super professional! I had a great car buying experience. The team members, Lauren and Daryl, were awesome. They had so much knowledge about the vehicles! I initially worked with Lauren when I came in over the weekend to test drive a few vehicles. She made me feel at ease and gave me all the information I needed to make an informed purchase. She didn't pressure me to buy at that time- just let me have the time I needed to think it over. I had gone to another dealership and did not have a good experience so I returned on Monday to Germain Nissan of Columbus. Lauren wasn't available but had informed her teammate Daryl of my needs so there would be a seamless transition. He was also very professional as was the rest of the team. I would recommend this dealership to anyone shopping for a new car! Just Awesome! What a blessing to have worked with them. I love my new Car!!

BENEDICTA BANAHENE

5 de ago. de 2014

Matt was professional, always have smile on his face and ready to answer your questions. He did a good job by helping us to get used Nissan versa. I will definitely be back in future and recommend a friend. Keep up the good job.

brownbm1979

5 de ago. de 2014

Matthew was a friendly down to earth guy and I enjoyed doing business with him! I would definitely recommend him to my friends and family interested in purchasing a vehicle. Matthew provided all the information I needed in order to make my decision without being pushy, and was open to whatever I chose to do. I love my new Nissan!!

jn58659

3 de ago. de 2014

Was looking to buy a car in the near future, sent an E-mail, got two phone calls....and to my surprise; a reconnection with Matt Wilhelm. I had talked with him last year, but never made a move toward a new vehicle; if I would have met him in person and walked the dealership I would have bought a vehicle last year. He made me feel at ease...told him what I wanted, that I was looking for the best possible scenario and now I am driving what I think will be a great car for now and the future. I will check with him first, in my next car buying experience. And needless to say, it will be sooner than expected. I accidently took my girlfriend with me; now I might have to get a Nissan Juke for her. Thanks for an awesome customer experience. Thanks Matt. Additionally, the Customer Service Rep. and Finance Guru helped cement my trust and overall experience.

cwheel

1 de ago. de 2014

When I arrived at the Dealership ,Nathan Weekes greeted me a professional and courteous manner. He assisted me with finding a vehicle that I was interested in and then demonstrated the cars features, as well as thouroughly explained each detail and patiently answered all of my questions. Nathan's caring attitude and honesty made me feel as though he truly cared about his customers satisfaction. I have visited numerous Dealerships in the past few months, however ,it was Nathan's Awesome Customer Service that assisted with my decision to purchase from Germain. He is an asset to the company an awesome Salesman.

Kelli Levine

31 de jul. de 2014

Daryl is super friendly, great guy to deal with and would recommend him to anybody. He definitely cares about his customers and their satisfaction always.

Joebald

30 de jul. de 2014

During the past few weeks I have seriously been considering purchasing a car. Last week I stopped into your dealership and was helped by one of your salesmen, Matt Wilhelm. Matt was friendly, helpful, and professional. He throughly assisted me in answering any questions I had. Although I did not purchase the car that day, I did indeed purchase that car a few days later from Matt. I wanted to let Germain Nissan know what great customer service I received from Matt. It is refreshing to deal with somebody that takes pride in his work and truly has the customer's best interest in mind. Thank you Matt, for your patience, expertise, and assistance. Ask for Matt Wilhelm, he is absolutely great to work with.

livm1795

30 de jul. de 2014

They made the experience very stress-free and enjoyable. They also made sure we were aware of all of the fees that I could be faced with in the future so nothing will take me by surprise and gave me a very good tutorial about everything that the car does and how everything works.

Bill Waugh

27 de jul. de 2014

Everybody we came in contact with at Germain Nissan was top notch! Our search began 6 weeks ago when we were told by West Hills Nissan in Pittsburgh that our Nissan Pathfinder was deemed unfixable under the recall for Strut Tower Corrosion. Corrosion that ultimately snapped my steering column while driving. Fortunately, when it snapped I was traveling at a slow speed in a residential area. After driving a 2013 Altima loaner from West Hills Nissan as Morley group took the reigns, 6 weeks later, they purchase the Pathfinder under code of the recall. That is when my search heightened. Loaner turned back in and we needed a car. After what amounted to a 6 week test drive, I knew I wanted an Altima. I also knew I wanted a 5th generation body style which had us seeking a 2013 or newer. We looked at and drove several 2013s in Pittsburgh area, all with 35-45k in miles. I decided to expand the search, and googled "Nissan Dealerships in Ohio" That is when I found Germain and what appeared to be the perfect car. a Certified 2014 Altima S with sports package and only 3286 miles. I sent an email to check availability and Lauren Kuhn responded almost immediately. Lauren was fantastic through entire process. Being nearly 3 hours away, I wanted to know everything before making the trip. She was always available and answered every question. After several emails, texts and phone calls over 4 days, we made the trip Saturday morning. My wife and I we so pleased with every aspect of the dealership. It was a seamless process and we were made to feel comfortable throughout. Special thank you to Lauren and Karl. We will return to Germain Nissan when the need arises to replace our Rogue. Lauren Kuhn will be the first call we make. Thank you!

4wauz

27 de jul. de 2014

Everybody we came in contact with at Germain Nissan was top notch! Our search began 6 weeks ago when we were told by West Hills Nissan in Pittsburgh that our Nissan Pathfinder was deemed unfixable under the recall for Strut Tower Corrosion. Corrosion that ultimately snapped my steering column while driving. Fortunately, when it snapped I was traveling at a slow speed in a residential area. After driving a 2013 Altima loaner from West Hills Nissan as Morley group took the reigns, 6 weeks later, they purchase the Pathfinder under code of the recall. That is when my search heightened. Loaner turned back in and we needed a car. After what amounted to a 6 week test drive, I knew I wanted an Altima. I also knew I wanted a 5th generation body style which had us seeking a 2013 or newer. We looked at and drove several 2013s in Pittsburgh area, all with 35-45k in miles. I decided to expand the search, and googled "Nissan Dealerships in Ohio" That is when I found Germain and what appeared to be the perfect car. a Certified 2014 Altima S with sports package and only 3286 miles. I sent an email to check availability and Lauren Kuhn responded almost immediately. Lauren was fantastic through entire process. Being nearly 3 hours away, I wanted to know everything before making the trip. She was always available and answered every question. After several emails, texts and phone calls over 4 days, we made the trip Saturday morning. My wife and I we so pleased with every aspect of the dealership. It was a seamless process and we were made to feel comfortable throughout. Special thank you to Lauren and Karl. We will return to Germain Nissan when the need arises to replace our Rogue. Lauren Kuhn will be the first call we make. Thank you!

Gina T

18 de jul. de 2014

I have been taking my car in for maintenance for over 2 years. They always provide great service. I speak to John most of the time, but everyone I have dealt with here has been friendly, helpful, and willing to take the time to explain any issues or concerns. I never feel that they are trying to cheat me; when I am concerned about something, they will tell me if I need to address it now or at my next visit. I really feel as if my business is appreciated and I feel that my car is in good hands. They have customer service down to a perfect science. I don't even consider taking my car anywhere else.

cgwine

11 de jul. de 2014

I traded a six year old car for a new Nissan Altima. I thought Matthew Wilhelm did a very nice job of showing me the features of the car and the details of the lease. I definitely would come back and talke with Matt again the next time I'm in the market for a car.

Zach C.

10 de jul. de 2014

As soon as I walked Germain Nissan I was welcomed and offered a beverage. I have never bought a new car, but the car I found at Germain was almost brand new. For what I paid you can't get a newer car with lower miles. Josh Roach was the gentlemen that helped me. He knew I had to get to work, so he made the process enjoyable, quick and explained everything in complete detail. It was a good experience. I am happy and would refer my friends and family.

Ron & Iris p

10 de jul. de 2014

After searching on countless websites looking for a good, dependable car, we seen the 2011 Nissan Murano . I send an email to see if the car was still available, I got a call from Daryl Erden , He said yes that car is still available , we set up a time to test drive and everything was ready when we got there. He was very knowledgeable, answer all our questions, and kept us informed of what was going to happen next. Daryl and all the personnell at Germain nissan, on Morse Rd. were very friendly, we felt very comfortable and at ease. Thank you Daryl for all your help ,

Rebecca J.

1 de jul. de 2014

After several disappointing experiences with other Nissan dealers, I was contacted by Jeremy Ross with Germain Nissan. I was set on either buying a new Xterra with a manual transmission (which I didn't realize was such a rare car to find in the Midwest), or I was going to be moving on to other brands of cars. At the point he contacted me, several Xterra's had been sold by other dealers as I was talking to them about buying that particular car, therefore I was soured on the thought of repeating that experience. Jeremy assured me he would do everything in his power to find and transfer in an Xterra that fit my requirements, and promised to do so in a short time frame. I was very skeptical that he could pull this off, and was prepared to be disappointed in either the options available, the price, or the availability of the car in general, but Jeremy came through with a lead on one, and pulled strings with the other dealership until they finally agreed to transfer it to Germain. Although I did have to compromise on the color, I am completely thrilled with my car in every other respect, and he was able to have it driven into Columbus by my deadline to return my rental. True commitment to customer satisfaction. Excellent job, and I would highly recommend Germain Nissan, and Jeremy, to anyone looking for a Nissan.

arakeardraeh

1 de jul. de 2014

Lauren is very friendly and happy always smiling and she has a lot patience with deaf people ( i am deaf ) she want to make sure i understood everything and she will take all of her time for me.

vwfinney

30 de jun. de 2014

What a great experience in dealing with Josh Roach and Josh Miller. They were honest, fast and went above and beyond our expectations in buying our new Armada. We would high recommend them to anyone if you are looking for a new Nissan. Keep up the good work fellas. We will be back. Vince and Molly

Teacher

29 de jun. de 2014

A few months ago I bought a new Nissan Quest from Germain Nissan. The dealership was excellent to work with, Dana was friendly and was very flexible in showing my husband and I several vans at totally different times because of our kids and work schedules.

Zach S.

25 de jun. de 2014

Mike Banton at Germain Nissan is my guy when it comes to buying or leasing a car. He is extremely professional and treats all of his clients with the utmost care. Additionally, Germain Nissan's facility is first class and the staff goes above and beyond to make their clients satisfied. I recommend everyone to get a car at Germain Nissan and will definitely come back for another car in the future.

Buckeye11

25 de jun. de 2014

Mike Banton at Germain Nissan is my guy when it comes to buying or leasing a car. He is extremely professional and treats all of his clients with the utmost care. Additionally, Germain Nissan's facility is first class and the staff goes above and beyond to make their clients satisfied. I recommend everyone to get a car at Germain Nissan and will definitely come back for another car in the future.

kneidig

20 de jun. de 2014

I had an appointment to come in and pick up my new Altima but when I showed up it was not ready. They had to complete the paperwork for me to sign and had to clean and prep the car. What should have taken 15 min took over and hour and a half just because they did not prepare in advance of my schedule appointment (4 days in advance was scheduled). Other than the unnecessary long wait it was an OK experience.

bobster6696

19 de jun. de 2014

I recently had an issue with my Nissan Armada transmission that caused me to have to have my car towed. I recently moved to the Columbus area so I wasn't sure where to have it towed so I decided to call the nearest Nissan Dealership which was Germain Nissan on Morse Road. I am so glad I did! From the moment I talked to Tony to see if I could have my car towed there I felt like I was in good hands. He promptly called me on Monday morning to let me know that they would be looking at my car that day and he would get back to me with an estimate by the end of the day. Naturally when you have issues with a transmission you expect that you are going to be paying thousands for the repairs, especially at a dealership. I was certain I was going to get a call from Tony saying I needed a new transmission or a re-build. I am happy to say I was wrong and that was not the case. Tony called me back and it turned out to be a transmission cooling line that had busted. What a tremendous relief. Tony gave me an estimate for the repair and it was far below what I expected. He said he would order the parts and I could expect my car to be ready on Wednesday. The next day I got a call from Tony saying they received the parts and that my car was ready for me to pick up, a day early to my surprise. When I went to pick it up the price was actually lower than he had initially quoted. At that point I knew I had found my new service department. Honestly how many service departments would have actually been honest about the repair. From past experience with many, I can tell you that the majority would have told me that a new transmission was necessary. I thank Tony very much for the friendly, and quick service and the honesty he provied me! I was so impressed with the customer service I received from Tony in the service departhment that over the weekend I returned to Germain Nissan to look at used cars for my 18 year old son. I ended up purchasing a 2011 Nissan Altima from Lauren Kuhn. I have to say I am just as impressed with the sales department as I am with the service department. Lauren was very helpful, friendly and patient and even stayed late to help us in deciding which car to purchase. Let me just say that buying cars is my least favorite thing to do, I litterally dread when it is time to purchase a vehicle. Lauren made this buying experience very pleasant. I will be a repeat customer at Germain Nissan when it comes time to buy our next vehicle. Tony and Lauren thank you so much for your excellent customer service! Sincerely,Bobbie

maharris1118

16 de jun. de 2014

My family has used this dealership for several years. Always saying the dealer is knowledgeable and friendly. I will agree. Mike was great, even though the computer system was having issues he made light of the situation and made us all laugh. Everyone that we came into contact with was friendly and good at the job that they were doing. The DocUpad made signing a lot more fun also. We will be returning in the future.

tcraddolph

16 de jun. de 2014

Initially went to Ricart Nissan to purchase a new car and were not treated very well we left there and went on to Germain Nissan the next day. As soon as we were greeted it was nothing but smooth sailing from there. Michael Banton was an absolute joy to work with very kind and helpful. Michael Banton made our experience of buying a new car which can be kind of nerve racking a lot easier. Since buying the car we have already told a few of our friends about our experience and where to go buy a car if they are in the market for a new or used one. I would definitely go back to Germain Nissan for another car.

Rick

8 de jun. de 2014

Daryl Erden was most helpful in aid to my personal specifications and price range. The 2014 Sentra was much more car than my expectations and my price range. OUTSTANDING experience. Daryl will be recommended to family and friends for the car search experience. Karl Davis was the Financial rep. that handled all the documents with important info., ease, and followed my lead in the navigation. Thanks Karl!! Both guys were most personable, no pressure applied in salesmanship, and made the experience most satisfying. Thanks guys! Hope to see you at my next free car wash!! Rick

Doug

3 de jun. de 2014

Had a great experience at Germain Nissan of Columbus. I went to the dealership looking to test drive a Nissan Rogue and walked away a new owner. Daryl Erden did a great job showing the vehicle and he and the financing team did a great job getting me a deal I was comfortable with. Greeted by friendly faces everywhere I turned. It was a very pleasant car buying experience and would recommend!!

dougdeez

3 de jun. de 2014

Had a great experience at Germain Nissan of Columbus. I went to the dealership looking to test drive a Nissan Rogue and walked away a new owner. Daryl Erden did a great job showing the vehicle and he and the financing team did a great job getting me a deal I was comfortable with. Greeted by friendly faces everywhere I turned. It was a very pleasant car buying experience and would recommend!!

Caity Lump

31 de may. de 2014

We had a great experience at Germain Nissan. We were approached immediately by a very helpful and informative sales rep. He did not pressure us at all in the buying process. We told them exactly what we were looking for and they made it happen for us. Thank you Germain Nissan!

CaityLump

30 de may. de 2014

We had a great experience at Germain Nissan. We were approached immediately by a very helpful and informative sales rep. He did not pressure us at all in the buying process. We told them exactly what we were looking for and they made it happen for us. Thank you Germain Nissan!

Candice

29 de may. de 2014

My family had been looking for a 2013 Nissan Pathfinder with the Platinum Premium package and was not able to find it locally. After spending several days calling around to a few dealerships within 300 miles of our home, we finally got in contact with Dana at Germain Nissan. Dana, as well as Phil, were always very pleasant and responsive during the buying process. In a time when we had great difficulty finding a dealership willing to work with us due to the long distance nature of our purchase, Germain Nissan was not only the only dealership willing to meet our unique needs but they did it with kindness, respect and professionalism throughout. Thank you Dana, Phil and Germain Nissan!

bmac23

17 de may. de 2014

Thank you so much Lauren for all of your help! Overall I had a wonderful experience at Germain. I'm extremely pleased with my contract and new ride! Thanks again!

delwilliams1485

13 de may. de 2014

Bend Over BackwardsEager to sell, Eager to please.Will bend over backwards to get your dream filled Once your signature is on the dotted lineits just like any others I have dealt with in the pastspending the amount of money to purchase the product "costly"As for what I was wanting got it to the tee, or should I say all maxed outI'm guessing the costs cover the customer parties of which are not friendly to the hours I workso I cant attend Same for the option's instruction classthat's all ok I'm just looking to enjoy my purchaseThis was the most I have ever spent for a car..."The times they are a changing"

Mike White

12 de may. de 2014

Both Jeremy Ross and Daryl Erden very professional - great team members!

Todd Sodano

10 de may. de 2014

great job by germain staff and my saleman Josh Roach

leondra9

8 de may. de 2014

Mr. Banton is an honest salesman who doesn't give you the salesman-like vibe or games. He's honest and really looks out for you. If you don't know what you're looking for, he'll find it if it's on the lot (or on another lot). He is also willing to deal (like dealers should) if it's realistic/reasonable.

Loveme23

7 de may. de 2014

My consultant Josh was the BEST! He was very friendly he got me what I wanted and I couldn't be happier with the car!

Dsarver

5 de may. de 2014

We purchased 2 new cars at the same time!! We love our 2014 Juke SL and 2014 Murano SL. SUPER rides! You can imagine all the emotions of buy a car, only doubled. Mike Benton and Robert ? made the whole experience enjoyable. Such positive customer service. We wanted a no haggle type negotiation and that's what we got. Mike and Robert were FANTASTIC!! They are extremely knowledgeable of the whole process and worked together to make this purchase happen. It was a big purchase for us and we were not pressured at all. We had good communications all the way around. The customer service they provided was superior. They knew every detail of the accessories of the cars and how to work, set and adjust them. We were impressed at how knowledgeable they were with the manufacturing of the car and the security features of both vehicles, and the differences between the 2 cars. We could only imagine how hard it would be for them to differentiate the features of the two, especially while 'showing' the cars together to us. When we are ready to replace these two cars, if Mike and Robert are around, we would most definitely do business with them again. It was a pleasure.

mannce

28 de abr. de 2014

I had a great experience with Mike Banton. He was extremely friendly and easy to work with. I would definitely recommend him to others that were shopping for a car.

barbara101

25 de abr. de 2014

The sales person was very cordial. He was very knowledgeable of the product and did not use pressure techniques. I would recommend this sales person and dealer to any interested in purchasing a vehicle.

nissan driver

19 de abr. de 2014

Lauren Kuhn was fantastic. We went in to test drive a car and she found a way to make it work within our budget. She worked with her managers and accommodating finance department to make it work for us. We now have exactly the car we wanted at a price we could afford. We will definitely be buying our next car from Germain Nissan.

Stacy Bright

17 de abr. de 2014

I was car shopping for the 1st time in my life, I found the 2011 Nissan Altima coupe online. Nathan Weeks responded to my request for information and I am so glad he did! I drove almost 2 hours to Columbus with an appointment at Germain and one at Ricart to look at similar Altimas. All of the staff at Germain were wonderful when I arrived, from the greeting when I walked in the showroom til when I met Nathan. He was very polite and kind. Went for a test drive and Nathan was able to answer every question I had, he proved very knowledgeable about the car.There was absolutely no pressure just reassurance that they wanted to put me in a car that I loved. I did go to my other appointment at Ricart, it did not take me long to go back to Germain, the were pushy, tried to pressure me regarding financing. I RAN back to Germain and their wonderful team. I drove home in an absolutely beautiful 2011 Nissan Altima 2.5S and was smiling and laughing all the way home! ! Thank you so very much Nathan Weeks! I will recommend you to anyone and everyone!!!!

Jason

14 de abr. de 2014

My wife and I drove almost 3 hours to visit the dealership after being in contact with the salesman, Daryl Erden. I purchased what I was looking for after Daryl found it. While we were there Phil, Ryan, and Karl made us feel very welcomed. This is the best dealership that both my wife and I have ever been to. Germain Nissan has our business for life. I have told everyone about how excellent Germain Nissan at being the best.

jablack1977

13 de abr. de 2014

My wife and I drove almost 3 hours to visit the dealership after being in contact with the salesman, Daryl Erden. I purchased what I was looking for after Daryl found it. While we were there Phil, Ryan, and Karl made us feel very welcomed. This is the best dealership that both my wife and I have ever been to. Germain Nissan has our business for life. I have told everyone about how excellent Germain Nissan at being the best.

kellykrn

3 de abr. de 2014

I have purchased two cars from Germain Nissan and their customer services is excellent! I definately would recommend this dealership to friends and family in the furture

jbutler32481

2 de abr. de 2014

I went to Germain looking to see about a new car. I wasn't in a great need for one but wanted to see what was out there and might be worked out. The sales staff was friendly and helpful maybe a little to all over and not focusing at first on what I was looking for but they did get there. In the end they went the extra mile and even went to Kettering to get me the car with what I wanted and got it to me by the end of the day. They went above normal work to make the deal work and were on higher than average side of my trade in value and fair market for my new vehicle did take some negotiation but they were willing to work for my business. I am very happy and would be willing when time comes to come back to Germain because they made my first true new car (not new used car) a good experience and I am a satisfied customer. Thank you Germain staff, Nathan and Mark!

phiggins65

30 de mar. de 2014

Met Germain salesman Brandon Kilgore at the 2104 Columbus Auto Show. He was friendly, engaging, and extremely customer service-oriented. My wife and I were actually at the show to check out the Mazda CX-5, and even took a test drive. Then, as we explored the rest of the show, we met Brandon, and he showed us how the Nissan Rogue compared to the CX-5, and gave us his card. We dropped into Germain Nissan two weeks later, and asked for Brandon. Again, he was friendly, engaging, and no-pressure. He took us for a test drive in the 2014 Rogue, and we were sold. We purchased the car from Brandon. We highly recommend him, as he made the car-buying experience truly enjoyable. We've even asked him to keep his eye out for a used car for our son. Brandon is a great representative for Germain.

avidmar1978

29 de mar. de 2014

My experience at Germain Nissan was great! I submitted an online inquiry on an Altima and was promptly contacted via email with a GREAT offer. I got my final price within minutes.After the purchase, I noticed a slight issue with my paperwork. They offered to walk through the documents with me, and we found the issue and they corrected it on the spot.Every person was very honest and respectful. I would highly recommend this dealer to anyone!

Ayanna M.

25 de mar. de 2014

My experience at Germain Nissan has been wonderful.Daryl Erdenhe was very friendly and patient.There was clear communication back and forth thought out my entire buying process. The environment was warming and welcoming you could tell that they truly appreciate their customers. He didn't force or push me into buying a car.Karl worked outstanding with me on the financial side of things and offered me a deal that I couldn't refuse. Even with me being the last person there the staff kept a smile on their faces.Daryl even took the time out of his day to transport my old vehicle to my home. I love my new vehicle and highly recommend Daryl to any friend or family member. Thank you Daryl,Jerry,and Karl!

Chris Shonebarger

24 de mar. de 2014

We bought our 2nd car in the same month from Germain and it was due to our treatment and service from Daryl Erdin from the Sales Team. He was very helpful, informative, and communicated with us on leads for our 2nd purchase. He allowed us the time to test-drive several vehicles and provided options for warranties and financing. Karl, with the finance team, answered all of our questions concerning the financial documents. When we or a friend are ready the next vehicle purchase, we will highly recommend Germain Nissan.

G. Kemp

23 de mar. de 2014

Daryl was Great!!!!! He helped me get into the vehicle I wanted! He was very personable and helpful! I have no regrets!!!!!!!!

soxs

22 de mar. de 2014

Definitely one of the best experiences you can have with car shopping. They are straight-forward, fast, and give you a great deal. Customer service is top-notch. The dealers are friendly and want to make sure that you are 100% satisfied when you make your purchase. I would definitely get another car when the time comes.

jackie lewis

21 de mar. de 2014

The service that i received from Mike Banton was exceptional. He is a wonderful person with such a pleasant smile and friendly spirit. When i had my 2011 Rogue, he would call often to see how things were going and if i needed anything. It is salesman like him with his personality that made me call back to lease a 2014 Rogue. Keep up the good work Mike, he is the best!!!!!!

Jessica Henderson

17 de mar. de 2014

Germain Nissan and Michael Branton made the car buying experience a very positive one for my husband and me. We test drove many other vehicle models from several different dealerships and this dealership, and Michael in particular, truly changed my views about buying a car. No one at the dealership was pushy or concerned more about the sale then the customer. Everyone at Nissan truly cared that my husband and I were making the right decision for us. I also really appreciate the sense of humor, friendliness, and knowledge of the employees. Michael did a fantastic job of explaining, at great detail, every single feature of my new vehicle, while also keeping the mood light and never too serious, which made for a wonderful experience. Karl also made the financial part of the buying process very easy, painless, and, yes, even enjoyable with his sense of humor and personable nature. Normally I walk away from buying a new car trying to figure out all the buttons and features on my own, but I felt that I really knew the ins-and-outs of the car that I was buying before driving it off the lot. I highly recommend Germain Nissan and, especially, Michael Branton to anyone who is in the market to buy a car.

jcochran08

16 de mar. de 2014

Germain Nissan and Michael Branton made the car buying experience a very positive one for my husband and me. We test drove many other vehicle models from several different dealerships and this dealership, and Michael in particular, truly changed my views about buying a car. No one at the dealership was pushy or concerned more about the sale then the customer. Everyone at Nissan truly cared that my husband and I were making the right decision for us. I also really appreciate the sense of humor, friendliness, and knowledge of the employees. Michael did a fantastic job of explaining, at great detail, every single feature of my new vehicle, while also keeping the mood light and never too serious, which made for a wonderful experience. Karl also made the financial part of the buying process very easy, painless, and, yes, even enjoyable with his sense of humor and personable nature. Normally I walk away from buying a new car trying to figure out all the buttons and features on my own, but I felt that I really knew the ins-and-outs of the car that I was buying before driving it off the lot. I highly recommend Germain Nissan and, especially, Michael Branton to anyone who is in the market to buy a car.

MalachiJW12

15 de mar. de 2014

As I walked in I was Nathan greeted me in a very friendly way, I felt quite welcome and right away we were able to get into the car I was interested in and we went on a great test drive. During the drive the car handled well, drove adequately, and I immediately became interested in the car. Afterwards Nathan was helpful in setting up our payment.

travismack121

13 de mar. de 2014

Working with Michael Banton was a joy. Knowledgeable. Sincere. Honest. Caring. How often can you put those words together about a car salesman. As long as there is air in his body and mine and he is still employed there, I will only buy from him in the future.

nan

10 de mar. de 2014

I enjoyed the visit to Germain Nissan. Daryl Erden was very patient and profession in helping me find the Nissan for me. There was an odd bump in the road in the financing department, but most of is was on my shoulders. I would recommend this place to anyone in the market shopping for a Nissan.

NICKAN

10 de mar. de 2014

I enjoyed the visit to Germain Nissan. Daryl Erden was very patient and profession in helping me find the Nissan for me. There was an odd bump in the road in the financing department, but most of is was on my shoulders. I would recommend this place to anyone in the market shopping for a Nissan.

RMC1

7 de mar. de 2014

My experience at Germain Nissan has been wonderful. Ryan was very patient and attentive. I made him work hard and he kept smiling. Also the finance person Karl was friendly and on his job even though I was the last person there that night. I had a wonderful experience with theirteam

RMC

6 de mar. de 2014

My experience at Germain Nissan has been wonderful. Ryan was very patient and attentive. I made him work hard and he kept smiling. Also the finance person Karl was friendly and on his job even though I was the last person there that night. I had a wonderful experience with their team!

Eric C.

6 de mar. de 2014

I originally contacted Germain Nissan (Columbus) to get a feel of the market for the Altima. When I called, they transferred me to Nathan and he immediately seemed down to earth and genuinely concerned with my needs (as opposed to hitting a sales quota). He did not push me to come in an buy that day. He simply asked if I would be interested in coming in for a test drive. I'm sure most vehicle purchases include this statement, but I truly went in with zero intentions of buying anything. However, Nathan made me an offer I couldn't refuse... a higher model than I wanted and still got it within my target budget. Also, he took the time to introduce me to everyone that would be involved in process of leasing my vehicle (from finance to maintenance shop). Overall, Nathan and everyone Germain Nissan were a true joy to work with. They have a returning customer.

Mikey10

4 de mar. de 2014

I wanted to let you know about a fantastic experience I had with yourdealership service department. More specifically With Greg West. MyDaughter Erin is a sophomore at OSU and we bought her a 2013 Altima thisyear. As she was driving 2 weeks ago Friday her car went through a pothole and immediately began losing air. We live out of State so after afew calls a tow service changed her tire to the spare. The next day Icalled your dealership and was connected to Greg. I explained thesituation to him including the fact we live out of State and Erin reallywasn't sure how to take care of this as this was her first time with anykind of car trouble . He was great and told me as a fellow Dad he wouldget her I that day despite the fact you guys were already booked. Erinshowed up at 1 as Greg had asked and got her car in right away. Withinan hour Greg had identified the issue and fixed the tire. He wasextremely kind to Erin and went way beyond the call of duty to ensure shewas taken care of.As a Dad who's daughter is 5 hours away I can't tell you how much itmeans to know that there are still great people out there like Gregwilling to help total strangers. He's a great guy and a wonderfulrepresentative of your dealership and you have more than earned ourbusiness.Many thanks.

jonesss

4 de mar. de 2014

Just a quick note to express to you how wonderful My experience was at Germain Nissan!Besides purchasing a gorgeous Car, your employee went above and beyond selling a car.I truly appreciated Mr. Nathan Weekes. He is the real deal! Nathan's personality, honesty and professionalism is exceptional! he has character and that is a rare find these days! Great guy, plain and simple!Also, Nathan surpassed my expectations by truly caring about me and wanting the best for me, while doing his job for Encore! You do not find men like that anymore! He is a gem!You run a great show there and you have made me a big fan!Thank you!

Melissa S.

2 de mar. de 2014

Germain Nissan and its sales associate, Daryl Erden, was very professional and attentive to our needs in the purchase of our Nissan Rogue. Phil, Daryl, Sarah & Karl, our Nissan team, answered all of our questions and gave us several options for our financing. We were not looking to purchase a vehicle on the 1st day of our visit, but due to Nissan's aggressive pricing and the fair price of our trade, we felt very comfortable making our purchase the very same day. We are looking into the purchase of another car in the near future and Germain Nissan is at the top our list when we are ready. We had a great car buying experience and love our Rogue!

Lamon

2 de mar. de 2014

My girlfriend and I visited Germain Nissan on Morse road. Our sales consultant was Mike Banton. Mike treated us with the utmost respect and gave us a level of customer service that was second to none. He was honest, upfront and didn't beat around the bush. He was very personable and made us feel extremely comfortable in his presence. When it came to test drive the car we was looking for, Mike took his time and showed us all of the features of the vehicle and answered all of our questions. We ended up purchasing a 2014 Nissan Altima and it was the best car buying experience I have ever encountered. Job well done to Mike and all of the staff at Nissan on Morse road !

Carla Johnson

2 de mar. de 2014

Michael Banton was my sales associate, he was a blast. Mike was very funny yet professional. He was upfront and honest every step to closing the deal. When I got there he listened to my every want. I must say he delivered more than I asked for at a price that could afford. Mike wasn't try to sell me something that I didn't want and didn't hassle me to buy either. I must say that I wish that i'd gone to Germain Nissan when I bought my other car instead I went to Nissan North, boy what a different experience.

MelissS482

2 de mar. de 2014

Germain Nissan and its sales associate, Daryl Erden, was very professional and attentive to our needs in the purchase of our Nissan Rogue. Phil, Daryl, Sarah & Karl, our Nissan team, answered all of our questions and gave us several options for our financing. We were not looking to purchase a vehicle on the 1st day of our visit, but due to Nissan's aggressive pricing and the fair price of our trade, we felt very comfortable making our purchase the very same day. We are looking into the purchase of another car in the near future and Germain Nissan is at the top our list when we are ready. We had a great car buying experience and love our Rogue!

angelique68

28 de feb. de 2014

Nathan was very friendly and knowledgeable. He made me feel at ease about making a commitment to the thousands of dollars I was going to spend for my new car purchase. I told him about my resent horrific experience with another car dealership and their push manner to "put me into a car" and Nathan asked me what I wanted, I told him, and I got what I want and was able to afford. I had a excellent experience. Thanks Nathan!

marykclegg

27 de feb. de 2014

I just bought a used 06 Nissan Maxima. I went to Alan Friedman at Germain Nissan because my fiance had told me to go there. My fiance has bought 2 cars from Alan in the past and all he had talked about was how good of service and experience he had there. I went to look at cars and had no idea what kind of car I wanted. Alan worked with my budget and he was able to find the perfect car for me. At first it was a little over my budget but he worked with me and I was able to get the Maxima. this was a definite upgrade from my previous car and I never thought I could find a car like this for the price. I had to sleep on it, and Alan was very good with keeping in touch with me. I then went back in the next night and after several hours of trying to work out my credit situation, Alan was very nice and worked with us! I absolutely love my car and love driving it. The next time I am looking for a car, I will be going back to Alan.

kandjcars

27 de feb. de 2014

My wife and I went to this Nissan dealer to look at cars to lease. Alan let us test drive a Nissan Sentra. We were just finishing ourlease on our Honda Civic. When we were talking to Alan, the price range along with deposit was a little higher than we could afford each month. Alan worked with us on getting the price to the place we could afford and also asked the management to take a hundred off of the deposit which was actually the 1st month's rental. We were very pleased with everyone working to help our budget. And, we are very excited about our Sentra. We love the color and brand. The entire process was handled quickly and we are very pleased with our visit to Nissan. Everything was handled very top notched. Thank you!

buckeyeboley

24 de feb. de 2014

I have just recently purchased a used 08 Nissan Altima from Alan Friedman and I absolutely love the car! This in fact is the 2nd car in which I have purchased from Alan and I have had a great experience in both instances. Alan is very easy to talk with and was very good with communication on getting back and forth to me about the cars I was interested in at the time. I am not an easy person to always get along with when I am buying a car because obviously I want to feel that I got a deal. Alan has worked with me and made me a very happy car owner in both situations. In fact I have referred 2 or 3 friends and family to see him in which they have also bought cars from him. He is a very happy guy and I know even when I show up for an oil change or a car wash Alan is like a friend and talks with me which I have never had at any other dealerships! I look forward to buying an SUV here in the near future as a family vehicle and I will only go see Alan and know I will get great customer service and a good deal! Thanks.

bmac205

24 de feb. de 2014

The dealership looks and acts very professional and friendly from the receptionst, to Alan Friedman to the finance guy and the other employees.Through our many trial drives on the pathfinder and the Rogue we were not rushed or pushed to make a decision but infromed on each vehicle that hepled in our decision to buy a 2014 Rogue. While we shopped the deal to other dealers in columbus, in the end Alan helped to broker the best deal. The transaction went very smooth to the agreed upon price throgh closing. Alan spent a a good amount of time explanning how the Rogue worked with all its refined electronics etc. This is the second nissan purchased through Germain and worked with Alan on both and always a very smooth and professional experience. Also went with my daughter Jen to Germian again working with Alan another good experience. There must be a reson why we continue to go back to Alan Friedman to work the car deal that we will be happy with. Thank you Germain Nissan and Alan Friedman - you know how to deliver a great new car buying experience.Bob Mac Pherson

monicalm

21 de feb. de 2014

Germain Nissan has exceptional customer service. They are there to help you with anything and everything you need. What I like best is there is no pressure to purchase. The sales person I work with is Alan Friedman who is outstanding. Would highly recommend this dealership to my friends and family. You will not be disappointed.

Knratliff

19 de feb. de 2014

Lauren was absolutely amazing! I purchased my car during a sleet storm and the roads outside were horrible. Lauren offered to come in the next day, her scheduled day off, to let me pick my car up when the weather was more suitable. She had great customer service skills, was very knowledgable about the products, and was genuine and honest with me. I would advise anyone looking to purchase a Nissan vehicle to ask for her!

clnichols

18 de feb. de 2014

I have leased or brought my last 5 or 6 cars from Germain Nissan and each time I have dealt with Alan Friedman. I will not go anywhere else to purchase my cars. Each time I came there I had a different goal and each time Alan knew what I needed and he got me to my goal. I like the Nissan product and just recently purchased a 2013 Murano from Alan.

NewLeaf

17 de feb. de 2014

First time going to this dealership and ended up getting a new vehicle from them. It was one of the best experiences I have had at a car dealership. Not the typical dealership I had come to expect both in terms of atmosphere and people - everything was very pleasant. I really liked the guy who helped us select the vehicle, Alan. He was fantastic guy, and if it wasn't for his patience and attention, we probably would not have got the car. He explained everything very well to us and gave us good information on purchasing our first all-electric vehicle. The other people we dealt with at dealership Brandon, Sarah, and Adam were all great, too. Overall, it was very easy for us to get a new vehicle from them, and I would recommend them to others.

1115

16 de feb. de 2014

I love this dealership and my salesman, Alan Friedman. This is my third Nissan Altima that I have leased from this dealership and Alan Friedman. Alan is always very helpful, courteous and patient. He never pushes me and I really appreciate that. I may be moving to Florida, but plan on coming back to Columbus, OH to trade my Altima with Alan Friedman. I also go there for service for my car and they are wonderful.

Joanne L Smith

11 de feb. de 2014

My experience with Germain Nissan of Columbus was pure pleasure. Two staff members in particular were so helpful. Lauren Kuhn the sales associate and Jeremy Ross the Sales manager were so professional. They carefully pointed out the newest features of the 2014 Altima. I leased one in 2008 and also in 2011 from this dealership. They dealership has always been great but these two sales people are outstanding. The process of leasing was explained and al the paperwork was easily and professionally gotten through. My new Altima was absolutely pristine as I drove it away. What a wonderful experience. Thanks to both of you Sincerely, Joanne Smith

Jeff Akers

10 de feb. de 2014

My wife and I had our first experience buying a new car together here. Sometimes the car buying experience can rip couples apart. I felt like it actually brought us closer together. From our product specialist, Daryl, all the way through financing, the team at Germain Nissan was great to work with and made the car buying experience low stress and enjoyable. They even interacted really well with our 18 month old daughter and made her feel like she was part of the experience also. They truly cared about what our needs were and were able to work with us to make sure we didn't feel stressed out.

jakers630

10 de feb. de 2014

My wife and I had our first experience buying a new car together here. Sometimes the car buying experience can rip couples apart. I felt like it actually brought us closer together. From our product specialist, Daryl, all the way through financing, the team at Germain Nissan was great to work with and made the car buying experience low stress and enjoyable. They even interacted really well with our 18 month old daughter and made her feel like she was part of the experience also. They truly cared about what our needs were and were able to work with us to make sure we didn't feel stressed out.

Repeat customer

9 de feb. de 2014

Let me begin by stating the lease on my current vehicle (2011 Versa) ends in June. As always, I started to look around for a replacement. Some information came in the mail from Nissan Corp., but the most helpful information came from my previous sales associate: Alan Friedman. He was informative and helpful. I did not very feel he was pushing me into another Nissan. I set up a very flexible appointment to discuss my lease options. Once again, my sales representative was knowledgeable and open to listening to me concerns and interests. Although I find the entire process of the paper work to be tedious, the support staff at Germain Nissan was courteous and respectful of time. I am very happy with the upgrade to 2014 Rogue and the care and concern Alan Friedman took to make sure I was aware of the differences in the two vehicles. I strongly recommend both Germain Nissan and Alan Friedman for your next Nissan experience.

Katie Foster

9 de feb. de 2014

Germain Nissan is wonderful! This is my third lease from them. My salesperson was Dana Schlezinger Guerra and she was amazing! She really listens to her client and helps get exactly what you need. My husband and I went in to test drive the new Nissan Sentra and another Altima. I have owned both a Sentra and an Altima in the past. My most recent car was a Nissan Altima. My husband and I test drove the new Sentra and liked it and almost went with that without test driving the Altima. Because the Altima is what I was used to driving, Dana encouraged me to test drive it so I was sure. This was done for my benefit as there was really no price difference in the two cars we were looking at because of the particular model for each car. I am so glad she encouraged me to drive the Altima because that is what we ended up leasing. And we couldn't be happier. And the leasing was easy and painless. Not a lot of back and forth with the manager...she just got us what we wanted and made a great deal! Sometimes people don't like to go car shopping because of the salespeople, but with Dana you don't need to have any fear. She is like dealing with a friend or family member. She truly listens to you and you know she is really working on your behalf to get you the best deal on the best car for you. I would highly recommend Germain Nissan and Dana in particular. You can go anywhere to get a high quality Nissan, but after my experience, I won't go anywhere but Germain Nissan and work with Dana Schlezinger Guerra.

KathrynFoster

9 de feb. de 2014

Germain Nissan is wonderful! This is my third lease from them. My salesperson was Dana Schlezinger Guerra and she was amazing! She really listens to her client and helps get exactly what you need. My husband and I went in to test drive the new Nissan Sentra and another Altima. I have owned both a Sentra and an Altima in the past. My most recent car was a Nissan Altima. My husband and I test drove the new Sentra and liked it and almost went with that without test driving the Altima. Because the Altima is what I was used to driving, Dana encouraged me to test drive it so I was sure. This was done for my benefit as there was really no price difference in the two cars we were looking at because of the particular model for each car. I am so glad she encouraged me to drive the Altima because that is what we ended up leasing. And we couldn't be happier. And the leasing was easy and painless. Not a lot of back and forth with the manager...she just got us what we wanted and made a great deal! Sometimes people don't like to go car shopping because of the salespeople, but with Dana you don't need to have any fear. She is like dealing with a friend or family member. She truly listens to you and you know she is really working on your behalf to get you the best deal on the best car for you. I would highly recommend Germain Nissan and Dana in particular. You can go anywhere to get a high quality Nissan, but after my experience, I won't go anywhere but Germain Nissan and work with Dana Schlezinger Guerra.

zpoczik

8 de feb. de 2014

I recently purchased a used Camry from Germain Nissan to later find that the car came with summer tires on it. These were a nightmare in the snow and they offered to swap them out at no charge. They even came and picked my car up from my place of business and loaned me another car while they did the work. Fantastic customer service! I would definitely return to Germain Nissan in the future.

Fran Grando

7 de feb. de 2014

Jeremy Ross was wonderful to work with!! I got the Xterra that I wanted for the price that I wanted to pay.

FranGrandominico

7 de feb. de 2014

Jeremy Ross was wonderful to work with!! I got the Xterra that I wanted for the price that I wanted to pay. I would recommend this dealership to my friends and family.

cbrigdon

6 de feb. de 2014

I would normally never take the time to write anything like this, however, my experience with Germain was so horrible I felt compelled to let someone know. We wanted to buy a new Nissan Altima. Our sales person, Alan, was not friendly during most of the deal, he wasn't really unfriendly either, rather, he was there to process a transaction, absolutely no salesmanship/personality what so ever. Alan had drafted the paper work for us to sign, to buy the new car, we had asked him to go over all the numbers that were on the page, he become very frustrated, let out a long sigh and was visibly irritated. Within a minute or two, we asked if he had called for the payoff on our trade, once again his entire body language was irritation, in a frustrated tone, he said he hadn't done it because he was going over the numbers with us, that he had already gone over. At that point we decided we didn't have to buy a car from Alan. We were about to spend $30k on a new car, that Alan would profit from, and he was treating us horribly. I was pretty stunned. I explained to him we were done and his "excuse" was; "I'm a New Yorker"... truly unbelievable, so because he's originally from another part of the country, he's allowed to act like a complete a hole and I'm supposed to deal with it? Nope. After we left the deanship I left the sales manager a message explaining the deal had blown up in the 11th hour and I felt it was a shame. He, Marc Cox, never called me back. Once again, I was stunned. Marc could have saved that deal if he would have picked up the phone and called us back. The next day we drove to a rival dealer and bought the car, Ricart Nissan. We had an absolute awesome experience with them. So, here's my jab back at Germain for being incredibly unprofessional and unfriendly.

elarbi1

27 de ene. de 2014

Good customer service from the sales person, Matt. Explain price difference in new and used cars; the advantage of customer with good credit. Friendliness from the people in general, and Matt in particular. Explained all the features of the vehicle to me, (one thing I didn't get from Toyota when I bought my new car from them). I will recommend the Dealership to anyone I know and when they go to ask for Matt.

firsthatched

25 de ene. de 2014

Our consultant Josh Roach listened to what we were looking for and was able to pull up the perfect car for our situation and needs. Thank you to Germain Nissan for the great price and the whole service team was very helpfull and freindly which has not been my most recent experience at other dealerships. I would not hesitate to consider Germain Nissan for my next purchase.

Angela Westfall

22 de ene. de 2014

What a wonderful buying experience! We love our Nissan Rogue, and our sales Consultant, Jeremy Ross, took expert care of us. I would recommend him to everyone! He was so informative and polite. After our few visits to this dealership, I think we are going to be a Nissan family!

Candi

22 de ene. de 2014

Was very happy with the buying process at germain. They did a wonderful job explaining everything to us. Josh was extremely friendly and a great representation of the company. This is my first nissan (purchased a quest). And so far I LOVE IT!!!!!! Thank you Germain!!!!

Chughes2912

22 de ene. de 2014

Had a great experience. Sales staff were wonderful. Excited about my new car. Never had a nissan before but loving it so far! Glad we decided to pursue this purchase.

Fidel Pando

21 de ene. de 2014

Since the moment I walked in I was greeted and offered something to drink while I waited for the sales rep to assist me. The whole experience of leasing a new car was amazing; Matt Wilhelm made it so easy to choose the car that best fulfilled my needs, explaining in detail the benefits of each car. The financing and leasing paperwork was easy and very clear to understand.

Angela Westfall

21 de ene. de 2014

What a wonderful buying experience! We love our Nissan Rogue, and our sales Consultant, Jeremy Ross, took expert care of us. I would recommend him to everyone! He was so informative and polite. After our few visits to this dealership, I think we are going to be a Nissan family!

tlqstqb178

21 de ene. de 2014

Since the moment I walked in I was greeted and offered something to drink while I waited for the sales rep to assist me. The whole experience of leasing a new car was amazing; Matt Wilhelm made it so easy to choose the car that best fulfilled my needs, explaining in detail what benefits of each car. The financing and leasing paperwork was easy and very clear to understand.

AngelaWestfall

21 de ene. de 2014

What a wonderful buying experience! We love our Nissan Rogue, and our sales Consultant, Jeremy Ross, took expert care of us. I would recommend him to everyone! He was so informative and polite. After our few visits to this dealership, I think we are going to be a Nissan family!

Willardspivens

20 de ene. de 2014

Matt is a fantastic salesman. Extremely help, very knowledgeable, simply put, made buying a car a great experience. I have now purchased two vehicles from Matt and will most definitely reach out to him for my next.

Smonicholson

18 de ene. de 2014

Best experience in buying a car I've ever had. Matt goes out of his way to make sure that you get the best deal on any new or used car. Thanks Matt

Mike Vidmar

14 de ene. de 2014

Let me start by saying, I REALLY like Nissan products. My parent's favorite cars have been a maxima and an altima. Long story short, Germain Nissan was an incredible experience from start to finish.That being said, I called Ricart Nissan a few days ago to get some information on a few cars. The rep on the phone said that they have to deal with people in the showroom first, then they'll give me a call back. As much as I understood this, it left a bad taste in my mouth. I was in a situation where I needed a car quickly and had every intention of buying a car that evening. I wanted to get some figures over the phone, go in to sign some papers, and be done with it. That's where Daryl Erden at Germain came in. I was referred to Daryl from a friend. We were actually able to complete a transaction over the phone and through a series of text messages. I started out with some interest in a Pathfinder or a Maxima. I told him what I needed and how much I was willing to spend to get it. Instead of talking me into something that I was not comfortable spending, Daryl took the time to find the right car for me and my family. We ended up in a brand new Altima. My fiance loves it and it's perfect for everything we need. After we took care of the deal itself, through texting, we went up to the show room to sign the papers. I was impressed with how clean and professional everything was. I was used to other dealerships that are either not clean, or it seems like you're walking into a TV commercial for a circus...or both! My car was being detailed and prepared. All I needed to do was sign some papers. Did I say papers? I meant futuristic desk-screen of documents. This was the best part! Karl, the finance manager, took us into his office where everything was so streamlined that there were hardly any actual papers to sign. Just e-signatures on a flat screen built into his desk. The whole process of signing papers for a lease took about 10 minutes and we were ready to go. Which was great, considering my wife had just finished working a 12-hour shift at the hospital. Thank you Daryl and Karl for making this the hands-down best car buying experience I've ever had. I know that my next car will be a Nissan from Germain. By the way, if you read this and go in there, ask for Daryl. And tell them Mike sent you. I get $100 gift card for the referral. You can too!

mbvidmar

14 de ene. de 2014

Let me start by saying, I REALLY like Nissan products. My parent's favorite cars have been a maxima and an altima. Long story short, Germain Nissan was an incredible experience from start to finish.That being said, I called Ricart Nissan a few days ago to get some information on a few cars. The rep on the phone said that they have to deal with people in the showroom first, then they'll give me a call back. As much as I understood this, it left a bad taste in my mouth. I was in a situation where I needed a car quickly and had every intention of buying a car that evening. I wanted to get some figures over the phone, go in to sign some papers, and be done with it. That's where Daryl Erden at Germain came in.I was referred to Daryl from a friend. We were actually able to complete a transaction over the phone and through a series of text messages. I started out with some interest in a Pathfinder or a Maxima. I told him what I needed and how much I was willing to spend to get it. Instead of talking me into something that I was not comfortable spending, Daryl took the time to find the right car for me and my family. We ended up in a brand new Altima. My fiance loves it and it's perfect for everything we need. After we took care of the deal itself, through texting, we went up to the show room to sign the papers. I was impressed with how clean and professional everything was. I was used to other dealerships that are either not clean, or it seems like you're walking into a TV commercial for a circus...or both! My car was being detailed and prepared. All I needed to do was sign some papers. Did I say papers? I meant futuristic desk-screen of documents. This was the best part! Karl, the finance manager, took us into his office where everything was so streamlined that there were hardly any actual papers to sign. Just e-signatures on a flat screen built into his desk. The whole process of signing papers for a lease took about 10 minutes and we were ready to go. Which was great, considering my wife had just finished working a 12-hour shift at the hospital.Thank you Daryl and Karl for making this the hands-down best car buying experience I've ever had. I know that my next car will be a Nissan from Germain.By the way, if you read this and go in there, ask for Daryl. And tell them Mike sent you. I get $100 gift card for the referral. You can too!

zpoczik

11 de ene. de 2014

I had an excellent experience at Germain Nissan and working with Matt. The process was laid back and low pressure. This was my first car purchase and I'd say it went extremely smooth. Every employee I came in contact with was very friendly. I would come back to Germain Nissan.

traceycoleman32

1 de ene. de 2014

I have been a Honda owner for over 16 years and wanted to just "look at" another brand. I loved the new body style of the 14' Nissan Altima so I went to Germain Nissan to browse at a few cars. Mr. Michael Banton was, lucky for me, assisting someone else but was more than happy to help me as well. He let me look without hovering, but seemed to be at my beck and call when I needed him. It was a Sunday during the holidays and pouring down the rain and even though I had no intention of buying that day, I ended up with a brand new Altima, that I love so much. I knew where I needed to be on payment and price and the people went above and beyond to give me what I needed. I appreciated that more than anything. Because of my purchasing that day, the group stayed past closing and they have no idea how wonderful it was to feel sorry for them for having to stay, but not once did they make me feel like I needed to get out of there so they all could just go home. They're a wonderful group at Germain Nissan and I will recommend them to anyone and everyone.

Mike Davala

31 de dic. de 2013

I had a great experience at the dealership. Jeremy Ross explained the Costco and VPP programs very well . I would recommend this dealership to anyone looking to get a great car and a pleasant buying experience at the same time.

Marc m

31 de dic. de 2013

Matt Wilhelm was my salesman was not high-pressure went over all of my needs we found the right truck offer was good we signed a deal everything went great.

mjdevo

31 de dic. de 2013

I had a great experience at the dealership. Jeremy Ross assisted me with VPP and Costco. I would recommend this dealership to anyone looking to get a great car and a pleasant buying experience at the same time.

Katie Siddall

29 de dic. de 2013

I felt very comfortable walking around and the dealership without people swarming me. Sales associates were very knowledgeable about the car and maintenance. If someone didn't know the answer,they would find someone that did. Not a lot of negotiation when it comes to price. The price they give you is the price you pretty much get.

KatieSiddall

29 de dic. de 2013

I felt very comfortable walking around and the dealership without people swarming me. Sales associates were very knowledgeable about the car and maintenance. If someone didn't know the answer,they would find someone that did. Not a lot of negotiation when it comes to price. The price they give you is the price you pretty much get.

Brad B.

27 de dic. de 2013

I looked at so many dealerships in the area, and obviously this one stood out since I bought my new car here. I was looking to trade in my used car which had been nothing but trouble. I knew I would have negative equity on it so was unsure that I would even get approved for financing. Josh was super helpful and helped me select the 2014 Nissan Versa which I had researched online. He gave me a good price that competed with a Nissan dealer in Newark, and offered me a good trade in value. Several of the dealers I went to were trying to hard sell me, which I know is their job/livelihood but I wasn't going for it. I never felt pressured at Germain. Then the night I bought my car, they said the one I was eyeing had been sold (an S plus) but they had an SV available and gave me a bigger college student rebate on it so it worked out well after all. I love my car, and I can honestly say that after this car dies (which will hopefully be long in the future) I will buy a car here again.

bbelohlavek

27 de dic. de 2013

I looked at so many dealerships in the area, and obviously this one stood out since I bought my new car here. I was looking to trade in my used car which had been nothing but trouble. I knew I would have negative equity on it so was unsure that I would even get approved for financing. Josh was super helpful and helped me select the 2014 Nissan Versa which I had researched online. He gave me a good price that competed with a Nissan dealer in Newark, and offered me a good trade in value. Several of the other dealers I went to were trying to hard sell me, which I know is their job/livelihood but I wasn't going for it. I never felt pressured at Germain. Then the night I bought my car, they said the one I was eyeing had been sold (an S plus) but they had an SV available and gave me a bigger college student rebate on it so it worked out well after all.I love my car, and I can honestly say that after this car dies (which will hopefully be long in the future) I will buy a car here again.

Hitesh Nawani

19 de dic. de 2013

We had a great car-buying experience at the Germain Nissan of Columbus. We were given good personal attention by sales associate "JEREMY ROSS". He showed nice, courteous, respectful and helpful attitude, which made me buy a car from this dealership. This is by far the best customer service I've received from a dealership and would recommend this dealership to anyone.

HiteshNawani

19 de dic. de 2013

We had a great car-buying experience at the Germain Nissan of Columbus. We were given good personal attention by sales associate "JEREMY ROSS". He showed nice, courteous, respectful and helpful attitude, which made me buy a car from this dealership. This is by far the best customer service I've received from a dealership and would recommend this dealership to anyone.

Chasjude

18 de dic. de 2013

We just purchased our third Nissan Rogue from Germain Nissan and had another great experience working with Mike Banton. When it comes to knowing the car, you can't beat his knowledge. We liked how we were shown all the features of the vehicle and how they worked. The facility was bright, cheery, and their finance center with their new technology was an experience in and of itself. There was no guessing what your options were when it came to warrantees, etc. We also met the Service Manager and one of the lead managers, Rick. Mike Banton brings a very professional, straight-forward approach to buying a car. We are enjoying the new 2014 Nissan Rogue. We recommend you try the dealership when looking for a new car.

cameron82

9 de dic. de 2013

I had a great experience at the dealership. Jeremy Ross and Kevin Needham were the staff that assisted me and got me exactly what I wanted. I would recommend this dealership to anyone looking to get a great car and a pleasant buying experience at the same time.

CamHodge

7 de dic. de 2013

I had a great experience at the dealership. Jeremy Ross and Kevin Needham were the staff that assisted me and got me exactly what I wanted. I would recommend this dealership to anyone looking to get a great car and a pleasant buying experience at the same time.

Tasha

6 de dic. de 2013

I had no intentions of buying a new car but received a letter from Germain Nissan stating they would like to purchase my 2011 Rogue. I was going there for an oil change and asked what the offer would be just to see. I ended up purchasing a brand new Murano!! The new trade in program helped me to get a bigger vehicle that will be better for my growing family!! I worked with Jeremy Ross and Adam Cahill. They were both very helpful, knowledgable, courteous and a pleasure to work with. I would highly recommend Jeremy Ross as a sales person. He is honest and straight forward and does not pressure you at all.

ta5ht0ok

6 de dic. de 2013

I was not looking to buy a new car but received a letter in the mail stating Germain Nissan was interested in purchasing my 2011 Rogue. I had to go there for an oil change so I asked what the offer would be just to see. I ended up purchasing a brand new Murano!!! Jeremy Ross was my salesperson. I also worked with Adam Cahill. They were both very nice, courteous, respectful, helpful and a pleasure to work with. Thanks to both of them!

Tracey Roberts

5 de dic. de 2013

Recently bought as FX35 and the experience was fun and easy. Matt Wilhelm made our experience worth while, he could not have done a better job.

Seth

3 de dic. de 2013

I had a wonderful buying experience from Germain Nissan of Columbus. Everyone there was friendly and willing to answer any questions. They went the extra mile to ensure that I was getting what I wanted. I like buying cars but I don't enjoy going through the process. The experience here changed my perspective about buying a car. The dealership does matter and I would recommend them to anyone.

MSU Nissan Fan

3 de dic. de 2013

Jeremy Ross was very helpful, friendly, and knowledgeable. He listened to our needs and sold us a car within our means, he did not try to force us into something we did not want or could not afford. We would definitely buy another car from him.

leighszara

2 de dic. de 2013

Jeremy was very helpful, friendly, and knowledgeable. He listened to our needs and sold us a car within our means, he did not try to force us into something we did not want or could not afford. We would definitely buy another car from him.

maspriggs14

25 de nov. de 2013

Matt Wilhelm and the staff were awesome. No pressure and it was our most fun experience ever purchasing a vehicle. We will go to Matt and visit Germain each time we are looking for a new or used car - Thank you Matt!

Mike and Jody

24 de nov. de 2013

Our salesperson Matt Wilhelm and the staff at Germain Nissan of New Albany made our new car purchase experience easy and fun! We have leased and purchased many cars through the years and this was by far the most positive, Matt did not use pressure and has a fun personality. I will contact Matt and go to Germain the next time we are in the market for a new or used vehicle!

George

23 de nov. de 2013

I had earlier on bought an SUV for my wife and she did not seem to be comfortable driving it. I was somehow disappointed and didn't know what to do. I contacted Matt Wilheim and assured me he will help. I went over and lo and behold, he helped me get another car which is a sedan and she likes it. Great work, Matt. I really appreciate your services. Keep it up.

D. Clark

19 de nov. de 2013

My customer service experience was Awesome at Germain located on Morse Road Columbus, Oh. The staff is great. They made me feel comfortable and confident. I walked out with everything i wanted. Thanks so much for everything.

Raymond Warner

19 de nov. de 2013

First off if you want to buy a car this is where to do it. The staff, atmosphere and overall experience was amazing. Matt Wilhelm made my buying experience so nice. When the time comes that I need to buy another vehicle Matt will be the man that I call and deal with. Very intelligent, knowledgable, funny, understand,etc. I could go on and on about my experience but it would be better for you to call up Matt and experience it for yourself! 2014 Nissan Altima SV

warner325

19 de nov. de 2013

This was my first time purchasing a car from Germain Nissan and my first time purchasing a brand new car. If you want superior service, this is where to go and ask for Matt. He is the MAN!! He is very knowledgeable on all of the Nissans and products. He was very curtious, understanding and thoughtful. When I need to get another vehicle I am most defiantly going to go back and deal with Matt.2014 Nissan Altima SV

Paul B.

17 de nov. de 2013

Bought A 14 Altima from Matt Wilhelm and the experience was great as always. I have bought several cars from him over the years it is always a positive experience. The Sales Manager Mark and Finance Manager Kevin were great also. Always a pleasure to buy a car from Matt and Germain.

pbaxter25

17 de nov. de 2013

I have bought several Cars From Matt and the Germain Auto Group over the Years and it always has been a great experience. Mat has always done what It takes to get the great deal..I would HIGHLY recommend Matt

kamran933

16 de nov. de 2013

I had a great experience purchasing a used 2009 Toyota Corolla a Germain Nissan today. They were able to beat my bank's interest rate.

Kimberly

15 de nov. de 2013

Matt W and his staff at Germain Nissan made my experience with this purchase WONDERFUL!! I couldnt have asked for a better salesman than Matt! I was in a bit of a rut, but Matt made it happen!! Thanks So Much!!!

Stephen

11 de nov. de 2013

My appointment was bright and early on a Saturday. The team was ready for me when I walked in. I already knew which vehicle I wanted. I test drove right away, and when I said I was ready to move forward with the purchase, they didn't try to sell another, higher-priced vehicle. The purchasing process was fast as well as informative. Also, the customer service was great. "Matt" was engaged and was concerned about my needs. Overall, a wonderful experience. I'll definitely return.

RSN09

11 de nov. de 2013

My appointment was bright and early on a Saturday. The team was ready for me when I walked in. I already knew which vehicle I wanted. I test drove right away, and when I said I was ready to move forward with the purchase, they didn't try to sell another, higher-priced vehicle. The purchasing process was fast as well as informative. Also, the customer service was great. Matt was engaged and was concerned about my needs. Overall, a wonderful experience. I'll definitely return.

Ladonna

10 de nov. de 2013

I was totally blown away by the high level of professionalism and customer service I received at Germain Nissan yesterday - not just from my awesome sales person, Jeremy Ross, but by every member of the Germain Nissan family. I was treated Though I had no real intention of buying a new car yesterday and had many objections to why I didn't need a new car, Jeremy responded to every one of my objections and finally after much teeth gnashing and hair pulling (on my part), I drove away with a brand-new, 2014 Nissan Altima!!! I LOVE my new car!! Many thanks to Jeremy Ross for having the patience to deal with me and to Germain Nissan for being my only car dealership for the past 9 + years!

Ladonna Taylor

10 de nov. de 2013

I was totally blown away by the high level of professionalism and customer service I received at Germain Nissan yesterday - not just from my awesome sales person, Jeremy Ross, but by every member of the Germain Nissan family. I was treated Though I had no real intention of buying a new car yesterday and had many objections to why I didn't need a new car, Jeremy responded to every one of my objections and finally after much teeth gnashing and hair pulling (on my part), I drove away with a brand-new, 2014 Nissan Altima!!! I LOVE my new car!! Many thanks to Jeremy Ross for having the patience to deal with me and to Germain Nissan for being my only car dealership for the past 9 + years!

LadonnaTaylor

10 de nov. de 2013

I was totally blown away by the high level of professionalism and customer service I received at Germain Nissan yesterday - not just from my awesome sales person, Jeremy Ross, but by every member of the Germain Nissan family. I was treated Though I had no real intention of buying a new car yesterday and had many objections to why I didn't need a new car, Jeremy responded to every one of my objections and finally after much teeth gnashing and hair pulling (on my part), I drove away with a brand-new, 2014 Nissan Altima!!! I LOVE my new car!!Many thanks to Jeremy Ross for having the patience to deal with me and to Germain Nissan for being my only car dealership for the past 9 + years!

coldaniel2234

7 de nov. de 2013

Matt and staff were friendly and covered all areas of my experience well.I appreciated a fair deal created and an appearance of no game playing.

Akli

5 de nov. de 2013

He was friendly, offered me coffee several times, was able to negotiate on the price of my trade-in, and I'm happy with my purchase.

jamesirving

5 de nov. de 2013

This dealership was amazing. They provided stress free sales. They were also very polite and willing to negotiate. I came from several other dealerships and this one was by far the best one I have ever gone. I plan on buy all my future cars from Germain Nissan

shauna6182

4 de nov. de 2013

I have been visiting Germain Nissan for a few years, just for maintenance to my Altima. While in the waiting room, Michael Banton has always been extremely friendly and welcoming with all guests. That alone said he enjoyed his career and had a great personality. So, when I decided to purchased a new vehicle, I knew he would be my guy! October, 31, I purchased a new Maxima from him and the experience was great, and easy. He was patient, knowledgeable and very nice. Michael went above and beyond my expectations. I am very pleased!

aki_balu

1 de nov. de 2013

Matt Wilhelm was our sales person. Honest guy and we had a great customer service experience. He surely gave us thoughtful recommendations. The wait time for the paperwork was around 5 hours which I felt was a lot.

Amana01

31 de oct. de 2013

Excellent customer service from Matt Wilheim. He was awesome, professional, and patient. He got me what I needed with a nice package. He is the best to do business with. Keep it up!!!

gkoranteng

31 de oct. de 2013

I saw a car on Cars.com and wanted to have visual look before making decision. I have already had a pre-approval loan with my bankers as well as selected a car at a different dealership. On my arrival at Germain Nissan the warm reception received by me from Matt and Alan made me feel at the right place. They look more professional at what they do. The patience in answering all my questions really pleased me. Matt told me to give him a trial and see what he can do to help me. He ended up getting me a rate better than what my bank had offered. He was professional, patient, friendly and above all awesome. I will always recommend him to anyone who needs a Nissan car. Thanks Matt for your services.

Heather E.

29 de oct. de 2013

My first exceptional experience with Germain Nissan this year was with the service department. I had received an estimate from another provider and felt a second opinion was needed since the cost was estimated at 1,000+. The service team quickly confirmed the same diagnosis, however they were able to offer a solution that fixed my vehicle without the high cost. I drove away very happy that I didn't put $1,000 into my 9 year old vehicle. Knowing that my vehicle was aging, I decided to start looking for a replacement. I really loved my Nissan Murano, so Matt Wihelm in sales had his work cut out for him since I was prepared to drive "Murray" until his wheels fell off! Matt walked me through multiple options and I ultimately decided to purchase a new Maxima. The process was very easy and I didn't feel like I was in a cut throat negotiation to get a lower price. Thanks Matt and team for making my purchase experience enjoyable. I promise I won't drive 100 down the freeway....even though I know it goes that fast!

suzywayland

26 de oct. de 2013

I think that Matt that did a good job executing the sale of my car. He was very knowledgeable and accomodating. I do wish that he would have been more open to negotiating the price of the car. I was given many common responses used car salesmen use when not willing to consider negotiating. I did in the end, buy the car, but the reality is I would have felt much better about my purchase if he would have been willing to negoiate, even just a little. Thank you!

number4

24 de oct. de 2013

Had a great overall car buying experience at this dealership. I had never owned a Nissan, but ended up walking out of the lot with a price I could feel good about, and an incredible feature-rich '13 Maxima to float down the road. Matt made it easy to understand the perfect fit at the perfect price, and with a very friendly, hassle-free, straightforward approach. You would do yourself a big disservice by not coming here if you were looking at Nissans.Thank you Matt!

flowers22

22 de oct. de 2013

The sales rep worked with me quickly and gave me the price i told him i could afford. The only thing bad i have to say about the dealership itself is i do not like all the surverys being emailed to me nor do i like phone calls asking how i am doing. It's o.k. for maybe one survey and one call but you guys go overboard with the surveys.

cparks36

18 de oct. de 2013

My sales man Mike Banton is AWESOME!! I've been dealing with Mike for over 7 yrs. Everytime I want to purchase a Nissan I go to Mike Banton. Mike is very respectful, friendly, knowledgeable, charming and honest. Mike takes the time to help you understand every detail about purchasing a car and makes you feel comfortable during the whole process. He is extremely patient, and he doesn't pressure you into making a purchase decison on a car right away like most other salesmans. Mike works very hard...I highly recommend Germain Nissan of Columbus and Mike Banton to anyone looking to buying a car...Germain Nissan of Columbus and Mike Banton are the best!Thanks Mike Banton and Germain Nissan for taking the time out with me and blessing me with my new Nissan.We appreciate you!Charlena Parks

Molly D

17 de oct. de 2013

Matt W and the staff were very helpful and made my first car buying experience enjoyable. I got a great deal thanks to Matts hard work. I would definitely recommend him and Germain Nissan.

tee121171

17 de oct. de 2013

Great customer service. Phil Hicks and Matt Wilhem are very good at what they do. I feel very confident about buying more cars from Germain Nissan because of the great experience I had with these guys.

kevincogan29

15 de oct. de 2013

I was very pleased with my car shopping experience at Germain Nissan of Columbus. Price was right, Matt worked around my schedule and completing the paper work was hassel free.

Jarrod_Kindell

12 de oct. de 2013

Had a great experience at this dealership. The service was excellent and the prices were wonderful. I would recommend everyone to this dealership for their next car!

JRFoster

6 de oct. de 2013

Matt worked hard to get me the payment $ I needed. He was really great to work with!! Would definitely recommend him to friends and family.

courtneyr1

6 de oct. de 2013

Matt Wilhelm was great! All the staff were very courteous. I would definitely recommend Germain Nissan and Matt Wilhelm. Thank you so much for your hard work

Matt Wilhelm

2 de oct. de 2013

Matt was nice and really helped us out a lot. the transaction was quick and efficient. The service was amazing. The dealership was nice the made us feel like family!

RM2T2

1 de oct. de 2013

Recently me and my wife had the best, most enjoyable experience in purchasing our new 2013 Nissan Quest minivan at Germaine Nissan in Columbus Ohio. The whole process went so smoothly and was done in an evening. We felt so comfortable and relaxed and new we made the right choice in choosing this model and dealership and especially our saleman [Josh Roach]. We got the absolute lowest price between all the dealerships that I delt with. Josh took such good care of us and took us for a test drive and answered all of our questions in a friendly and non threatening manner. No high pressure sales talk. Thats what we liked. We have already told so many people about our experience. We would recommend Josh Roach, Germaine Nissan, & especially our 2013 Nissan Quest to everyone. We are very happy and satisfied.

Rich Tutie

1 de oct. de 2013

Recently me and my wife had the best, most enjoyable experience in purchasing our new 2013 Nissan Quest minivan at Germaine Nissan in Columbus Ohio. The whole process went so smoothly and was done in an evening. We felt so comfortable and relaxed and new we made the right choice in choosing this model and dealership and especially our saleman [Josh Roach]. We got the absolute lowest price between all the dealerships that I delt with. Josh took such good care of us and took us for a test drive and answered all of our questions in a friendly and non threatening manner. No high pressure sales talk. Thats what we liked. We have already told so many people about our experience. We would recommend Josh Roach, Germaine Nissan, & especially our 2013 Nissan Quest to everyone. We are very happy and satisfied.

MichaelB77

1 de oct. de 2013

Everything was wonderful. Matt was very friendly and kind. the price was great. My overall experience was amazing. Matt was a very hard worker and helped my family get a wonderful deal on our Nissan Altima LS. He got everything done quick and easy and the whole dealership was friendly and nice.

micber67

30 de sep. de 2013

Got a great deal. Matt knows his stuff and was great even after the sale. I have not had service there so I cannot rate them at this point.

Michael Berry

30 de sep. de 2013

I like Germain and even use Germain Honda for my Hondas:) great deal and great follow through!

MirandaAlt

26 de sep. de 2013

The first time I stopped by Germain it was around closing time and the office doors were locked. As I proceeded to my car Matt Wihelm who was also assisting another couple gave me his card and took a moment to thank be for stopping by. He was also able to work around my crazy work schedule and communicate via text and email. By the time I returned to the dealership there were no unanswered question and I never felt pressure to make a purchase on the spot. Everyone was friendly and went out of there way to make me feel like I was a welcomed part of the Germain family. I without a doubt will make Germain my first and last stop for all future purchases!

blmoore44

26 de sep. de 2013

Matt was excellent to work with. The exact vehicle we wanted was not on the lot. He found the one we wanted and got it to us. He delivered it to our house, washed, waxed, and a full tank of gas. We had an excellent experience not only with Matt but Karl also. Would highly recommend Matt and Germain.

cspaulding968

25 de sep. de 2013

Quick and easy purchase. Matt gave great advice on which vehicle to purchase and hunted down the perfect one and always followed up with me.

Mike304S2

23 de sep. de 2013

Lazy salesman or just could care less. Had to beg him to call me back several times. Strung me along for the past week and was suppose to call me back on Friday and still has not. Don't waste your time if you are buying used. New cars, perhaps they care more about the customer. Very upset,...... poor dealership!

Michael Berry

23 de sep. de 2013

Very nice dealership! Bought a 2014 Altima SL! Matt was a great and low pressure. Happy with my purchase experience!

cjbluefan

18 de sep. de 2013

The staff was very friendly and the product specialist did everything to help me out. He had the majority of the paperwork done before I got there so I didn't have to be there longer than necessary. I would definitely recommend this dealership!

endeavor08

17 de sep. de 2013

Our salesman, Matt Wilhelm was awesome. Very helpful with helping us pick the car that was right for our family. The process was as easy as could be. Once we made the decision we were in and out of the dealership in no time. Kevin Needam, our finance guy was very nice and had us out of his office in under 20 minutes. Both were personable and professional and I would highly recommend anyone to take a trip to Germain Nissan to speak with Matt Wilhelm and Kevin Needam! Thanks for the great service!

Melissa1327

11 de sep. de 2013

I looked at several different brands and worked with other local dealerships before I visited German Nissan and by far Matt and the entire team at Germain were the friendliest and easiest to work with. Matt was super nice, no pressure, and gave me what I asked for....not what he wanted to sell me. He stayed in my price and was very straight forward with me about everything. The experience was actually so pleasant we went back 2 days later and bought my husband a car from Matt!!!

gina1860

10 de sep. de 2013

I went to Germain Nissan expecting just to look and drove out in a new Rogue. Matt Wilhelm was great to work with and made my husband and I feel very welcome and comfortable. Everyone at Germain Nissan was very courteous - customer service is fantastic. We were there a few hours and quite tired, but I am very happy with my new vehicle and our experience!

ajblue1982

9 de sep. de 2013

I was in for my oil change on my 2010 Cube and I saw the fully loaded 2013. Matt was friendly and knowledgeable & quick to fill me in on all of the upgrades in the newer model. I loved it and had my wife come in. He answered all of our questions and got all of the paperwork processed quickly for us. I traded in my 2010 and drove out with the upgraded beauty... Matt listened to our needs and made suggestions on how we could get my wife out of her uncomfortable car to an upgraded Cube. Matt made everything easy and a seamless upgrade. She actually came in the next day and he helped her, too. (That is under her review). The dealership is great and we love the free car washes!

jrichar4

8 de sep. de 2013

Matt knew everything there was to know about the Altima I bought. He worked as hard as he could to get me the best deal possible for my trade in. Everyone else at the dealership made me feel as comfortable as can be when I was there. After I bought my car Matt and 2 other workers have called me to see how I like my car and if there was anything else I needed. I had the best experience buying my first new car because of Matt and the staff. Thanks for everything Justin Richards

teriangeletti

7 de sep. de 2013

I bought my Cube from Matt because he was friendly and helpful. He listened to exactly what I needed in a vehicle to suit my personal needs and went to great lengths to make sure my purchase went quickly and painlessly. Matt answered all of my questions and instructed me on the new add-ons that I was not familiar with. He researched every detail of my purchase and trade in details and called me at home as soon as he had answers. I am a repeat Nissan customer so I am very familiar with Germain's excellant customer service when I needed my oil changes or any service work. This is a wonderful dealership and Matt will definitely get my business the next time I need a new car.

HortonELH

5 de sep. de 2013

I first did an internet inquiry on a Vehicle and less than 24 hours I received a call from Matt. I told him what type of car I was interested in and then we set up an appointment so I could look at cars on the lot. We was very friendly and knowledgeable of the cars. I really enjoyed my experience with Matt he was not a pushing salesman. I Love My new car. Thanks Matt

usave

23 de ago. de 2013

Salesman replied to online looking by phone. Salesman did all he could to get us there & make us happy with our choice of vehicles, color and selection of a vehicle. Believe they could have done a better job on giving a ball park monthly cost for the other vehicles we looked at. None was given on the other three we looked at except total price and that they would be cheaper.

oldcrow9

22 de ago. de 2013

Our experience with Matt, Mark and Karl was honest, quick and friendly. Exactly what we were looking for. They appreciated our business and explained everything to us. There were no hidden fees or bait and switch tactics that we have experienced at other dealerships. We would definitely recommend.

Tina

15 de ago. de 2013

We were looking for a car for me to drive so I could keep up with my parents and son. Phil Hicks and Ralph Winters were exceptional. The went above and beyond to help get us in what we could afford. No pressure, just outstanding customer service. The gentleman in finance was wonderful as well, but can't remember his name. I will recommend you to all that are looking for a new car. I couldn't have asked to be treated better, my 12 year old son even commented on the experience. That says a lot from a 12 year old that has better things to do than sit in a dealership. Thank you all for your time, patience, and honesty.

suzieq821

12 de ago. de 2013

took my car into Nissan to get a diagnostic from engine light being on. Service tech called and stated what repairs needed to be done gasket replacement, thermostat replacement, and spark plug replacement and I approved work. Service tech called and stated that repairs had been done and car was ready. 20 minutes after picking up car service engine light came back on. Called tech and he stated that some other work needed to be done and that is why light came on and stated what repairs needed to be done which were engine fan replacement. Took car to another dealership to get a 2nd diagnostic and new tech stated that 2nd report stated issue that needed to be done which was spark plug cylnders were not firing right which this was previous repairs from the diagnostic from Nissan. Called Nissan to have them look at car again and they stated that new found issues were from wear and tear and had nothing to do with repairs that were done. My question to them was why didnt the first diagnostic pick up these issues when it was run????

tgabes18

2 de jul. de 2013

I was referred to Brad by a friend and he did a great job. His knowledge of the vehicles and friendliness allowed me to feel comfortable during my process. I could tell that he was on my side and really wanted to sell me the car that I wanted, and that he was not just focused on making a sale or making money. Nothing but positive vibes towards Brad and Germain Nissan of Columbus. Unfortunately there was a little confusion with me changing mailing addresses during the mailing of my title, but Sandy who handles titles and licenses was a great help at letting me know what to do, where to go, etc. in reference to the title location and DMV. Thanks!

Brit227711

15 de jun. de 2013

Brad Jordan made my car buying experience easy and stress free. He was very knowledgable about the car and he spent a lot of time working with me. Thanks Brad!

"karen"

31 de may. de 2013

I went to Germain Nissan New Allbany for an oil change and a multi-point vehicle inspection. Service technican, Anthony Robertson, came to me and said I needed a new battery. So, I had a new battery installed. Later, while at home I checked by past service invoices from them and saw that I had bought a new battery from them on 4/15/12!! I felt that I had been SCAMMED! How could the battery have gone bad after 1 yr and 7,000 miles! I don't think so!! I returned to Germain Nission New Albany and showed them the invoice from 1 yr ago and told them I wanted my money back. Service Manager, Brent Ross, said that my battery was bad. I doubt that unless of course they sold me an inferior battery in 2012 or used a dummy battery to test. Batteries don't go bad after 1 yr and 7,000 miles! He said that the old battery (1 yr old!) was under warranty so they would refund my money. I have several questions for Mr. Ross: why didn't they check their computer to see I purchased a battery a year ago, he said that the day of purchase is printed on the battery so why didn't they see that when they installed a new one? I feel that they took advantage of an elderly women and had I not kept good records and had my invoice from last year, I would have been out $155.46. My advice to all is beware of the service department at Germain Nissan New Albany...they can't be trusted!!

Bustopher04

20 de may. de 2013

Josh and Phil were amazing to work with. Both made me feel welcome the moment I stepped into the dealership and made sure I was not only happy with my car, but also worked with the banks to make sure I was going to be able to afford it without problem. They took time to understand my needs and make sure I was taken care of. After having some really bad experiences with other car dealerships Josh and Phil were amazing. I highly recommend them!!

emilissa84

11 de may. de 2013

I must say this was an execllent and easy car buying experience that i ever had. I truley would like to commend Josh Roach and Phil Hicks on an excellent car sale. I was greeted and tooken care of very well. Josh is such a great and knowledgable sales consultant. Josh and Phil both worked very hard to get me the best deal on my trade in and into My new Infiniti G37x. I highly recommand Germain Nissian to anyone looking for a new or used vehicle. My overall experience was awesome !

prutledge

3 de may. de 2013

A friend of mine was turning in her "lease vehicle" and she knew I loved her car and was interested in buying that car. She bought a new Nissan on a Saturday evening, told them I was interested in her lease she was turning in, and asked them to call me on Monday morning. They honored her request, and I was able to have opportunity to purchase that vehicle. Apparently, there were some other sales people who had interested parties in this particular "brand and model", but they honored my friends request and called me first. We worked out all the details on the phone on a Monday morning, and I was able to buy this fabulous Nissan Murano that I had been wanting for a long time. The courtesy and respect I was shown goes beyond words. The fact that they honored my friends request, in my opinion, shows they value their current customers and will go the extra mile to gain "new" customers. I had to travel 170 miles to get the Nissan and I will do it again when the time comes to work with Germain Nissan, Columbus, Ohio and the sales people and managers that I dealt with. Kudos to Germain..........

rjohmer

28 de abr. de 2013

I just bought my second car from Germain. This time it was a fabulous new Nissan Murano. The financing was pressure-free and they really worked with me to get a good deal. I am well-informed and experienced about the car buying process so i recognize a good deal when i see one. The value of my trade in was fair as well. I should also mention that I sold Germain a used care of mine as well in a separate deal and was treated well. Actually I live 100 miles away from Columbus but I still go out of my way to work with Germain when it is time to buy a car. I have negotiated with less-than-fair dealers in my own city in the past, and i have no interest to deal with them. Jeremy and Josh were very helpful and well-informed. Thanks again to this wonderful dealer!!!

hhdad

23 de abr. de 2013

One of the best buying experiences I've ever had. Had a major service issue with my prior vehicle serviced at this dealership. They went above and beyond to ensure I was pleased with how they handled everything. Traded that vehicle in and got an unreal price on the vehicle I purchase. They are truly committed to customer service and the customer experience.

jcola

19 de abr. de 2013

Brad Jordan found the exact car I was looking for even if it meant going the extra mile to do so. He was courteous, friendily and above all knowledgeable when describing the ins and outs of leasing. Brad made my first leasing exerience relaxed and informed. He also followed up by phone to see if there were any concerns..this is service.Also Karl Davis made the paperwork of leasing as easy as possible. The service was excellent..right down to the final inspection from their Service Dept. Yes, I would definitely recommend Brad Jordan as the salesperson to see at Germain Nissan.

meagananne23

15 de abr. de 2013

Josh Roach was really great to us. We came in and he found us the right car at the right price. It had everything we wanted and more. He got us in and out in a timely maner and even followed up to make sure everything was taken care of. Even went as far as to offer to come to the house to set up the garage door opener. If you are in the market for a new or used Nissan Josh is your man.MeaganAnne Moore

JeremyDiamond

11 de feb. de 2013

1 important courtesy that stood out for us was that we called to dealership on our way there and Brad Jordan consequently answered the call. We told him what vehicles we were coming to tryout and view and that we would be there in about 15-20 minutes. When we arrived, he had already pulled the vehicles we wanted to see to front of dealership and had dealer tags on them for us to take a test drive with if we chose to. This was awesome and very professional for him to do this and he will definitely get referrals from us just for doing that simple courtesy for us. Thank you Brad Jordan and Germain Nissan for a great buying experience. So ask for Brad Jordan on your next visit and tell him Jeremy Diamond referred you to him. Very Satisfied Customer, Jeremy Diamond

Lucy1959

3 de ene. de 2013

Handled most of the deal over phone. Once selection made and test driven, the paperwork took less than 45 minutes. A great experience and a great vehicle!

thandava1907

2 de dic. de 2012

I purchased my Murano at this dealership and always took it here for service. Had my worst experience today when I went for routine oil change. I did have a prior appointment (8:45am), reached there at 8:55am and was told service should be done in a hour (as always I waited there). Didn't hear anything until 10:35am and then I got a phone call (even though I was there). I was told that brake pad needs replaced, wipers need replaced and filters need replaced and given an oral estimate of $300. I agreed but had a doubt on how brake pad replacement plus filters would cost only $300. I got another phone call at 12:12 pm (again I was waiting over there) and was told that vehicle should be ready in 15 minutes. I immediately went to the cash counter and stood there waiting for the advisor to come there but no luck. After 10 minutes, I started looking around and found the keys on a tray near the cashier. I claimed those keys and handed over the credit card for payment (with no explanation of the service done which costed me $300 but no brake pad replacement). One line item I see in the invoice was intake cleaning service which costed around $130. Wondering why any cleaning would cost around $130 and what's the return on this investment!!!Changed my rating to good as the service manager personally called me and explained the work that was done. He also apologized for all the customer unfriendliness. This is what differentiates a great to not-so-great companies. Every company does have a rough day and how they overcome such a bad day is what differentiates a successful company from the not so ones. Thank you Germain Nissan for valuing customer feedback!!!

pohlmad

22 de nov. de 2012

Germain Nissan, especially our Sales Consultant, Ryan Farkas were very friendly and informative. The team worked seamless together with Finance, Sales, and the front desk working as a collaborative team to make our experience one to remember! Their inventory was ample and the pricing was fair. Overall, Germain Nissan gave my family a wonderful experience and a wonderful 2013 Nissan Pathfinder! Thanks again, Ryan!

grapepot

8 de nov. de 2012

I first called for a quote for my broken door handle. I was quoted $176 Labor and $110 Parts. I took the car in to get fixed. They never called to tell me the car was done. I called and they said it was done and would wash it for me right away. I get there, went to cashier and was charged $129 ($18 more than quoted)for the parts, plus an additional $4.16 for 'shop supplies'. Went out to the car and it was not washed and to top it off, big old greasy boot print on my floor mat. I will NEVER go back here again. There loss, as I own 2 Nissans. PS I went there because it was closest Nissan Dealership. My mistake.

yaysockpuppet

15 de sep. de 2012

I recently bought a new car. I had a very nice Honda Accord, but if it had been a dog, it would have been long dead, and it started showing signs that it was on a quick decline in health. My bills were such that I could take on the debt of a new car as long as I found something SUPER economical. I researched what could be an affordable yet awesome option and went looking around on-line. My dad was a life-time Ford employee, and because of that I receive a 10% discount on a new Ford. I found a couple of Fiesta's and Focus' at Ricart Ford so my husband and I went there to test drive them. When we got there, we were greeted by a young whippersnapper-type who seemed very nice. We told him that we were still in the just looking stage, but he convinced us to come in and see what the payments would be. Before we knew it my credit score was being pulled and I was being SERIOUSLY bullied and lied to by their finance guy into buying a car that I clearly could not afford. When we decided to go, the finance guy literally chased us out to our car, and we had to peel out of the lot like bank robbers. Fighting Post Traumatic Stress Disorder we decided to test drive a Versa (which scored very high in my on-line search for Most Affordable New Car) at Germain Nissan near Easton. I had e-mailed back and forth with one of their sales people, but when we arrived he was with another customer so we were helped by Ladonshay Jackson (aka. Deezy). He was the most down-to-earth and honest salesperson I have ever worked with. He didn't sugar coat anything about the car. We even chucked about the car's lack of horsepower when we took it on the highway. He basically GOT that I needed low monthly payments instead of a fancy, tricked out car and sold us instead on the roominess of the vehicle and on Nissan's awesome service plan after purchase (almost as good a leased car's service plan!). Honestly, I just needed a super-reliable, affordable car, but Germain Nissan's amazing team was what made me choose my new Versa. I HIGHLY recommend Germain Nissan if you want to have a positive car-buying experience. Their staff is fun and friendly and NOT full of b.s.!

Unhappy Shopper

25 de jul. de 2012

Between the lack of customer parking (having a large inventory is only good until customers can't park due to it), people yelling about being ignored by their sales man, being told by my sales man that I should ask my family for advice because 'it is my money', and then my sales man going off with another sales persons customers after he sent me out on a 5 minute test drive....well lets just say I walked out of there as quickly as I possibly could. The one saving grace? The girl at the hostess stand that had to smooth over all the angry customers.

Brady0515

15 de jul. de 2012

A great first car buying experience. I was expecting crazy sales tricks and maybe an argument.... But Brad was very patient with all the questions, helpful and honest. And I ended up with a great price for my fabulous car with everything I wanted.

GratefulFred

10 de may. de 2012

My wife and I purchased a car from Germain before and we really like Nissans. Even though another Nissan dealer is closer to us, we prefer to deal with Germain. Our intent that day was not to buy a car, but to get a repair done on one of our other Nissans and to look around. Brad put up with us as we looked at many cars and finally settled in on the Altima as it wss the roomiest. Having chosen the type of car for us, Brad found us a new/used one (current year model) and in our price range and with low mileage. Having agreed on the car, we had a delema: how to get two cars back home. My wife doesn't like to drive the car that was in the shop and she was nervous about driving the new car in heavy traffic to get home. Brad stepped up and drove the new car to my house (and had a friend drive him back). At my home he went over all the details again. For the distance he had to travel to do that, he went above and beyond what other dealers would do, and we appreciated that.

kekest1

4 de abr. de 2012

My salesman Michael Banton was very friendly and not pushy at all. One thing I do not like from dealers is when they rush you and you feel like you are a piece of meat and they are vultures on for the kill. He was very knowledgable about the car I bought and asnwered all my questions. I would recommend him to more people.

millsmf

30 de mar. de 2012

I drove to Germain Nissan in Columbus from Cincinnati because they had the vehicle that I wanted and a competitive price. My wife and I were very impressed with the level of customer service that we received from Jeremy. He was very knowledgeable about the vehicle we purchased and provided us with several tips and suggestions. We purchased a pre-owned vehicle and it looked brand new when we drove it off the lot! The only trouble we encountered occurred when we got home. Unfortunately one of the brake calibers was not working properly. Germain Nissan took full responsibility and corrected the issue immediately. I definitely recommend this dealership to anyone looking for a relaxed, educated and "no hassle" sales experience.

Rhody

25 de mar. de 2012

My wife bought a Maxima about 2 years ago from Mike Banton, and we really enjoyed our experience with the entire staff. I was in need of a new used vehicle, and there was no question who I was going to buy from. I would highly recommend seeing any of the sales people at Germaine Nissan. If Mike is available, even better. He's a great guy and will get you the car, truck, or whatever you're looking for.

Carmon

20 de mar. de 2012

HIGHLY RECOMMEND DEALERSHIP!!! Our purchasing experience exceeded our expectations. The staff was polite, helpful and knowlegable. A special thanks to our sells rep, Brad Jordan for taking such good care of us.

tadata

19 de mar. de 2012

Very responsive, and they really worked hard to work out a fair deal. Met with the General Manager, and my saleman was wonderful. I was treated the way I expected I should be serviced....Good job!!

Johnetta Collins

9 de mar. de 2012

We have leased 3 new Altimas (2 recently)from Germain Nissan, and higly recommend our salesman, Brad Jordan, from whom we leased the last two. Brad is not only personable, helpful, and honest, but is also very knowledgeable about the Nissan vehicle.What I like most about Brad is that he is "pre-emptive" in contacting my husband and me about upcoming special deals, without sounding "pushy". He comes across as caring about and understanding our needs. I recently recommended Brad and Germain Nissan to my sister and nephew, and both have purchased new Nissan Altimas within the past few months.Also, I do want to mention that the the Finance Specialist, Karl Davis, was extremely helpful and did a wonderful job of leading us through the financing process. He was expeditious and transparent, which we appreciated. Also, although making us aware of extra available services, he at no time tried to pressure us into buying those services.By the way, we love our new Nissan Altimas, and would higly recommend buying or leasing from Brad, Karl and Germain Nissan.

wallace08

17 de feb. de 2012

My husband and I purchased our first car from Germain, and it was a great experience! The sales associate was very friendly and didn't pressure us into anything. Everyone we encountered greeted us with smiles and friendly comments. Germain had great prices and knowledgable associates. They don't make you feel pressured to buy anything, and they really worked hard to get us the loan we needed for the car we loved. They will definitely be getting our business in the future!

bjurist

15 de feb. de 2012

Mike is a great car salesman, my wife and leased a Nissan Morano in 2009 from Mike, but we told him that we wished we could get a Nissan Pathfinder, but it costs too much but to call us if he found one that we could afford. Amazingly three years later he called saying Nissan was having a special buy back program on leases and with a $4,000 and 3 lease payments we could get a new 2012 Nissan Pathfinder for what we are paying for our Morano. We did so and I think Mike is great!!!

CBoehm

13 de feb. de 2012

Michael makes the car buying experience a pleasure. Informative, friendly and attentive. He does not make you feel as though there is high pressure. You don't feel taken advantage of.

meyersb14

27 de ene. de 2012

I had been in Germain Nissan back in September before the current people I worked with were there and didnt have a great experience. I went back in January to buy a used murano and worked with Jeremy Ross as my salesman and had an awesome experience. Everything was explained to me before I test drove the Murano and once I got back to start paperwork everything was explained to me every step of the way by Jeremy, Phil and Kevin. They were all very helpful and comforting in the situation I was in. I was very nervous about the financing as I had never had a car payment before and they all were very supportive. This experience could not have been any better then it was. I found a scratch on my car called and they fixed it right away. I would send anyone in there who asked me where to go for a car. I had a great experience and will certainly go back when I go to buy something else and will send anyone looking for a car in there also.

Inkjet10

24 de ene. de 2012

Overall had a very good experience. Mike was very helpful and worked hard to get me the best deal. This is the second car I have purchased from Germain Nissan and so far have been very pleased with the treatment I received.

klevine1

8 de ene. de 2012

This dealer was friendly and helped me to into a car of my dreams within a reasonable time and price. They were very friendly and were not pushy and listened to the I customers wants and needs to provide quality service and get what the customer wanted.

Suess11

1 de ene. de 2012

I had done extensive research before I came and knew what I wanted, and my salesman did listen to what features were important to me. I also appreciated that I was informed of "extra" services/options that could be purchased, but not pressured to buy them. Overall, it was a very positive new-to-me car purchase.

jmcelheny

28 de dic. de 2011

Very customer service oriented and my length of stay at the dealership was reduced because they were prepared for my arrival. I would recommend this dealership.

JackWills

22 de dic. de 2011

We saw a posting for a used Mazda 6 at an incredible price. We made a phone call and were able to talk to someone about the car. We came in, were helped immediately since the car had been moved up to the door. We had no wait, got excellent financing, and bought the car. We came back a week later to have a light check and received fine service. This was a great experience--great price for a fine car and friendly treatment.

jessica785

20 de dic. de 2011

I am happy with my purchase and I was able to get through the buying process quickly. The salesman that I worked with was Mike Banton, he was personable and worked with me to get the payments that were comfortable for me to make.

sophia pesis

19 de dic. de 2011

SophiaI bought my second car from Michael. I am very happy with the service .Hi treats his customers with respect and very helpful in every way.I definitely would recommend Michael to my friends.He is easy going , friendly and takes the time make sure you are comfortable with your choice.

suedka

19 de dic. de 2011

Everyone was helpful and friendly. I got a GREAT 2012 Rogue which I love. I was given all the information and help I needed to be able to drive the car off the lot with confidence. Jeremy was a GREAT help. I do not buy cars often but would go back to Germain Nissan in a heartbeat. The only complaint that I have is that it took over 3 hours to get all the paper work completed.

jenzcatz

10 de nov. de 2011

I would like to extend my heartfelt thanks to the team at Germain Nissan. I originally went in for service on a 2011 Juke, with which I was VERY unhappy- actually, it was more along the lines of "HATE"... but that is a story for a different rating system!The team at Germain bent over backwards to keep me as a customer, working with me to trade in the Juke for a much more suitable vehicle for my driving habits- a 2012 Altima. My sales associate, Mike Banton, was as wonderful as he was when I purchased the Juke 6 months previously. I did not feel embarrassed or disrespected for wanting to get rid of the Juke. Between Michael and the finance team, they worked out a deal I was satisfied with, given the depreciation of the Juke.The respect, friendliness, professionalism and hard work of the ENTIRE Germain team- starting with the service department that morning, then on to Michael Banton's desire to keep me as a customer, and finishing up the experience with finance's Karl Davis as we finished the trade, leaves me with nothing but high praise for the entire experience.I will be a Germain Nissan customer for MANY years to come!!

mkebe

29 de oct. de 2011

I worked with Michael Benton on the purchase of a second Nissan Altima after the first one was declared total loss. Michael again worked tirelessly with his finance partner Ralph Johnson to find me a very good car. Not only it was newer, but had less mileage and lower interest rate. I really appreciate Mike's friendship, sense of humor and at most his knowledge about the Nissan brand. I would recommend Germain Nissan and particularly Michael Benton to anyone looking for a Nissan.

JackCaz

24 de oct. de 2011

I have purchased two vehicles from this dealership. I swore after my first experience that I wouldn't go back, but I somehow ended up getting my wife's car from the same place.The first incident, when I bought my car, I bought during a promotional period and was supposed to receive season tickets for a local sports team. When I didn't receive the tickets I called and was told that I wouldn't be getting them and was never provided a very good answer as to why. I called the dealership manager, but my calls were not returned. I also submitted something directly to Nissan USA, but they said to discuss it with the dealership.The second incident was when I purchased my wife's vehicle. I opted for the maintenence "convenience" package, where all oil-changes and basic maintenence are paid for in the monthly payment. It has proven to be anything but convenient. We were supposed to get some type of priority for getting that package. Not true. We were told to drop the car off one Saturday morning at 7am for scheduled work. We both drove over with our toddler in the car. They didn't open until 8am. The worst part about this dealership is that no one cares about how their employees lie. I gave them a '4' for their friendliness rating because they are very friendly to your face. However, everything they say is a lie so the friendliness is false.

conniesbutler

14 de oct. de 2011

I worked with Brad Jordan on the purchase of a new vehicle. He is very responsive to the needs of the customer. He worked hard to make sure I was satisfied. I will strongly recommend Brad and Germain Nissan to anyone interested in purchasing a Nissan.

jackie lewis

6 de oct. de 2011

My sales person Mike Banton was extremely friendly, knowledgeable, honest and charming. I was so inpress with Mike Banton and Ralph Johnson that this was the Dealership I wanted to lease a Nissan Rogue, which I really love. I highly recommend Germain Nissan of New Albany.

chase5991070

29 de sep. de 2011

Not pushy - just informative & answered all my questions in a friendly atmosphere. LaDonshay did what he said he would do & in a timely manner too. He even came in on his day off to help me find my vehicle.

z2reticuli

26 de sep. de 2011

I rated this dealer and, more importantly, Michael Banton a five because of his friendliness and the willingness to work with my budget. I got the exact car and options I was seeking for about $20.00 over my budget. Overall it was a great experience. If you intend to shop here I highly recommend working with Michael Banton (the bald-headed Jamaican guy).

tyh487

17 de sep. de 2011

As a first time car buyer I was very pleased with my experience at Germain Nissan. I worked with Mike who was extremely friendly, knowledgeable and honest throughout the entire car buying process. Everyone involved in the sale was great from the manager to the finance team. I was able to get a fantastic deal on a new car and I didn't feel pressured to make any decisions immediately. I highly recommend Mike and Germain Nissan to anyone looking to buy a car!

rwhitaker

6 de sep. de 2011

I was looking for an 09 Nissan Rogue. I was told to come to Germain Nissan and see Michael Banton. Michael and the entire Germain staff was friendly, easy to talk with, and made my visit enjoyable. They had the Nissan Rogue I was interested in and made the purchasing of the vehicle painless!

jc264813

2 de sep. de 2011

This was my first experience with purchasing a pre-owner car and I was certainly apprehensive. Brad was very professional and knowledgeable. His outgoing personality made me feel completely at ease from the very beginning. I never felt pressured into any decision and felt that Brad's help and support would continue long after the purchase of my car. Karl was also extremely helpful and he took his time in explaining all the financial aspects for the final purchase of my 2009 Nisson Murano. I would most certainly recommend these two gentlemen and the dealership to my family and friends.

ericrodino

30 de ago. de 2011

The best car buying experience I ever had. Everyone was friendly and knowledgable, especially Mike. Fantastic deal and no hassles from the finance folks like at most other dealers.

cerenenicole88

30 de ago. de 2011

I just got a 2012 Nissan altima. I love this car. Mike Banton was my sales associate. If anyone is looking at buying a nissan, go to Germain Nissan of New Albany and ask for mike banton.

debralowrie

26 de ago. de 2011

robert is one of the nicest sales person i no,please give him and nic araise they truly were very helpful. i will always buy nissan. thanks

sunnyusmc

12 de ago. de 2011

Mike Banton is by far the best salesman I have ever worked with. He always calls me to check up on my car and to see if I need anything. I am definently a life time customer because of Mike and his outstanding customer service and availability!

Dianne Lambros Williams

11 de ago. de 2011

I gave this review based on the outstanding work done by Robert Bailey. This is the third card we have purchased from this dealership and the reason we continue to return is because of your good service department and the individual and friendly attention given to us by Mr. Bailey. He has instilled confidence in your product and assured us that we will be carefully and cordially taken care of no matter what the situation concerning our new cars might bring. I am not usually very fond of salesman and have trouble with the trust factor but dealing with Mr. Bailey has changed my mind. I congratulate you on a fine dealership and on your personnel that you have obviously chosen with great care.Sincerely,Dianne Lambros Williams

Nancy Morton

1 de ago. de 2011

I don't buy a car very often so I had done my research ahead of time through Consumer Report. Michael spent over an hour pointing out all the safety issues in the Altima and all the accessories. When I came back three weeks later to buy a car he was extremely helpful and got us the best deal, at least we feel that we got a great deal.

Terry DeVassie

29 de jul. de 2011

John Rix called earlier this week to let me know he had a great opportunity for me to move from my 2009 Maxima to a 2011 Maxima with with little or no change in my lease payment. As my lease had another 14 months to run I was interested, but unsure how this could possibly be a win/win situation. This experience was the best car buying (leasing) experience I have ever had and I have been buying cars for a long time. John Rix was outstanding in his knowledge and handling of the transaction and I was amazed at how easy he made it all happen. I have had experience with Germain Nissan before but this is the best experience I have ever had with any dealership. I must also say I was treated with a friendly and dedicated committment to maker me feel welcome and answered all my questions and could not have made this experience more enjoyable. I regret I do not remember the finance managers name but his first name was Carl and he too was outstanding in making sure I understood all the details of this transaction. It was a pleasure. Of course Mike and Greg of the service department followed through as always and made the day complete.Thank you Germain Nissan...you are a GREAT dealership.Thank you, Terry L. DeVassie, Westerville, Ohio

neonolive

20 de jul. de 2011

I gave this dealership a "great" in all categories except price and probably should have given price a "great" too because they did allow me more on my trade in than originally agreed. Mike Banton, the sales consultant, met my requirements right off the bat. My requirements were: friendly but not over bearing, knowledgeable but not tedious, and reasonable. I bought a Nissan Versa 1.8 S hatchback. I was able to test drive it while alone in the car which I appreciated. When it came time to purchase, and I was ready to pay cash, Mike pointed out that they took $500 off if I took the Nissan 0% interest for three years payment plan. I took it. Nick Zuchegno made the paperwork a cinch. He offered extended warranty options but did not pressure me about them.If you are looking at Nissan products, I highly recommend this dealership. They are expanding their showroom right now (July 2011) so the lot is a bit broken up, but when its done I believe it will be great. We attend to return to this dealership when the 2012 vehicles come out. We will be looking at the Juke.

mkebe

16 de jul. de 2011

I was very pleased dealing with Mike Banton and Nick in the finance dept. They worked very hard to help me get the best deal on my Altima. Mike was very friendly and professional during the entire process. I would recommend this dealer and Mike Banton to anyone looking for a Nissan.

Harold Griffith

19 de jun. de 2011

This dealership is one of the best if not the best car dealership that I have ever dealt with. Michael Banton is a very friendly, charming, and honest salesperson. No high pressure sales here. They don't beat around the bush, they come at you with their best price, which is usually the lowest around. The whole dealership makes you feel at home. It's now the first dealership that we go to when shopping for a car. If we feel that we need to compare, then we would do so, but haven't found the need for that. I would recomend this dealership to anyone. By the way, we live 3 hours away from Columbus, Ohio.

MReed_030

18 de jun. de 2011

I had an absolutely positive experience with this dealership from the moment I arrived. The sales consultant that assisted me in selecting and purchasing a car was very helpful and knowledgable about the features present on their cars. He listened to what I was interested in with my purchase and took the time to explain how certain models or options would fulfill my wishlist/needlist instead of merely pushing me in a direction. From the process of selecting which model I was interested in, to the test drive, and finally the final demonstration of the cars features before I drove off in my new Maxima, he thoroughly explained the features and functionality of the vehicle.One particular aspect of the sales process that impressed me was his focus on not only features and abilities I had specifically mentioned but also those that could be inferred based on previous conversations about my points of interest. To me this conveyed a sense that he was actually interested in selling me a car I will love rather than a car they just want to get off the lot.I had an equally positive experience with the finance department. The finance manager I worked with made the process of getting financed painless as well as worked to find a much better APR than I was initially expecting. When it came time to discuss various add-ons such as GAP insurance, extended warranties, and protection programs I never got the impression he was simply going for an up-sell. He took the time to explain each item, the benefits they offer, and then went the extra mile by offering an explanation on what conditions would be necessary for the benefits to be worth it or likely to be used. The entire conversation centered around giving me the information I needed to make an informed decision, not around simply getting me to sign a contract. He also took the time to explain exactly what the warranties covered, rather than a simple blanket bumper to bumper statement.I would highly recommend this dealership to anyone looking for a Nissan. The staff I worked with provided an excellent car buying experience which centered around providing their expertise so I could make my own informed decision rather than trying to steer me in a particular direction.

jenz4catz

13 de jun. de 2011

From start to finish, the purchase of this car was enjoyable- Michael is an excellent salesperson & makes you feel like you are important- even when he's slammed with multiple customers at the same time! He knows the cars well & genuinely seems to like the Nissan brand. He has a wonderful sense of humor and I would definitely buy my next Nissan from him!Karl was a pleasure to work with as well- efficient, another employee with a great sense of humor, and very knowledgeable about the financial side of the "house".Buying a car is a lengthy process, but everyone we dealt with at Germain was polite and the atmosphere was one of "let's have fun while we're here!"

StefD88

13 de may. de 2011

I delt with German before when purchasing my 2007 Toyota yaris and was very satisfied, so my fiance and I decided to try again as we were looking for a new vehicle for him. Again I was not disappointed, after great service and satisfaction we left with a Nissan altima. Any chance for a new vehicle again, German is the first we'll be dealing with.

mckoegler

12 de may. de 2011

I bought a new 2011 Nissan Altima at Germain Nissan and had a very good experience. Mike Banton, sales person, was friendly, professional and knowledgeable. Upon my first visit, I was WOWED with his service and positive personality. He went through all the bells and whistles of the car and made sure to fully explain all safety and engine features. My dad accompanied me and considered him to be one of the best sales persons he had ever met (my father is not an easy person to impress). I only briefly met Mr. Germain once and had no other interaction after that. Nick Zuchengno took care of finance and me and my father had mixed feelings towards our experience with him. He was friendly enough and took care of all the paper work efficiently. He tried to sell me and my father on a Vehicle Service Protection Plan which we wanted to take some time to think and research before making the investment. This decision didn't seem to suite Nick and his attitude turned noticeably sour. In total, the dealership provided a positive experience for a first time buyer like myself. I wasn't really pushed to buy any certain car, to spend any certain amount of money, the decision was mine and I'm very satisfied with it!

ronac27

29 de abr. de 2011

Everyone from Mike Banton, Paul Germain and Nick (Finance) were absolutely wonderful to do business with. Without a doubt, when I am ready to purchase another Nissan (which I will do) I will not go to any other Nissan dealersship in Columbus Ohio. Germain Nissan is number one in my book.

gm_girl_nomore

20 de abr. de 2011

After having a bad exerience at another local dealership, I stopped in at Germain Nissan on Morse Rd and received the most professional, friendly and overall great service from Mike Banton. I told Mike what I was looking for, the price I wanted to pay and I was overall very pleased with my experience at Germain Nissan. No high pressure sales. I would highly recommend anyone looking to purchase a Nissan to go see Mike Banton. He was able to provide all the information regarding the Nissan Altima to me, show me all the options and even made a follow up call after my purchase. Mike is a hard working, down to earth salesman that you don't find to often. When I heard that he had been at this dealership for several years, I knew then that he really took his job seriously and not just some weekend salesman you may find at other dealerships. I have nothing but good to say about Mike, Nick in the Finance Department, and Paul Germain. I will definately return to this dealership in the future. Thank you!!!!!

dle

11 de abr. de 2011

John Rix leased two 2011 vehicles to us, one for my husband & one for myself in the same day!! My husband chose the 2011 Nissan Frontier Truck, I chose the 2011 Nissan Altima Sport Coupe. John Rix was the best car salesman I have ever met. He was courteous, friendly, patient, answered questions, very helpful, NOT PUSHY!! He made you feel like he was there to help you find and purchase or lease what you were looking for not what someone else wanted you to buy. He took us on a tour of the entire facility. In the interim while Jon needed to attend to things to finalize our lease purchase, we were kindly greeted and made to feel at home by Brad, Josh and Nick. Brad was in training and what a great asset he will be to your company. He has it, personality, professionalism, eager to assist you with any questions and even help me set up my Bluetooth. Josh worked on the credit & title, registration information needed etc for our car trades and Nick handled the final financing/lease paper work. When we left, it did not feel like we had been in a "dealership." We felt like we had made a new family!! A terrific experience. I will recommend Germain Nissan to any and all. My husband and I are well beyond pleased.

brown38

4 de abr. de 2011

We returned to Germain for a new car purchase six years after our last new car. Our salesman, Michael Banton was great in 2005 so it was clear to us we would return to him and Germain when we were again in the market. We were not disappointed. We love our beautiful Altima and we got what we thought was a great price. Zero percent interest didn't hurt. The only complaint I had was that the dealership was very busy and that is not really a complaint. I was glad to see business was good for the salesmen that day. Im sure it has everything to do with the great service, facility and ample inventory selection. Thanks Michael, see you next time.

bethany02

18 de mar. de 2011

Upon going to Germain Nissan I was dealing with a car dealership where I live. I was very dissatisfied with the service I received. I called Germain Nissan to get information on the Nissan Juke that was listed on the website that was on the lot. Mike Benton took my call and was very helpful. I wasn't able to make it to Germain the day that I had called about the car, but made an appointment with him a week later to get more information and test drive the vehicle. Mike called me mid-week to let me know that the Juke that I was interested in was still available. When I made it out to Germain Mike was very helpful and friendly. I was very impressed with the service I received at Germain Nissan.

ssaker

9 de mar. de 2011

Michael Banton was again very helpful in securing my second auto acquisition through Germain Nissan. He is extremely knowledgeable not only with the autos but also all aspects of the transaction. I received excellent service and obtained a very nice new Sentra SR with excellent terms. Michael follows up to see if he can be of any assistance once you take delivery. Michael and Germain are a pleasure to work with! Steve

bobcatboone

7 de mar. de 2011

I had a great experience with Robert and Karl. This is the second car I have leased from Robert and it has been a great relationship so far. The pricing and time from when I walked in the door as good or better than I could have expected and I didn't feel pressured or hastled. I recommend this dealer.

mbrooks3329

5 de mar. de 2011

We were looking for an Infiniti. Germain Nissan had one on the lot and Michael Banton helped us to purchase it. He had a friendly smile and was very down to earth. We didn't feel pushed or uncomfortable. We have purchased our last 3 vehicles from Germain dealers and will return to purchase again from Michael.

JUKE44

28 de feb. de 2011

I HAVE BOUGHT 2 VEHICLES FROM THIS DEALERSHIP. GREAT PLACE TO GET A CAR. CLOSE TO WHERE I LIVE. I LIKE NISSAN VEHICLES A LOT. SERVICE HAS ALWAYS BEEN GREAT. EMPLOYEES ARE WELL INFORMED. PARTS DEPARTMENT GREAT. SERVICE IS GREAT. GREAT WAITING AREA.

milanp23

26 de feb. de 2011

I was in need of a new car, and Alan and the folks at Germain made the experience very easy. Everything was explained thoroughly and without hesitation, from financing to features and questions about the car. This was, by far, the smoothest experience I have ever had in purchasing a new car. We will be sure to give Alan and Germain Nissan our business when we get our next car. Highly recommended!

sher77

23 de feb. de 2011

I would highly recommend this dealership and Michael because it was the best car buying experience that I have ever had. We were not pressured at all which I do not like. Michael was very informative and knowledgable about the vehicle that I was interested in. He was a pleasure to work with.Sheri F.

the folks1

18 de feb. de 2011

Sales person(s)waited on me and 3 other people at the same time. They did not keep appointments on time. They lied about several items. For instance, Iasked which oil I should use and they said synthetic, when for the Maxima I really use an "esther oil"My wife and I have made 2 visits and 7 phone calls and I still do not have a manual for my 2010 Nissan Maxima as promised.

bdawson

2 de ene. de 2011

It was a pleasant leasing experience. I got the vehicle I liked with no undo hassle and friendly salespeople. I got the vehicle same day and was presented up front and informative about all financing options. I would definitely recommend this dealership and shop there again.

Tamialove1

9 de dic. de 2010

Michael was very helpful and friendly with me from the time we greeted each other until I walked out of the door with the keys in my hand. He made sure he kept me updated with what was going on with the sale and made it his obligation to have me sent home with a brand new car. Michael was very hospitable and just when I thought I would have to buy yet another used car, he called me within the a couple of hours with great news. They try their best to make sure you leave educated about your car and with a smile on your face. I am very happy with my experience.

beestro32

6 de dic. de 2010

The sales staff at Germain Nissan Were wonderful! We worked with Michael Banton and he was great, he did not pressure us into anything, took time to answer all questions that we had, and made our visit to Germain Nissan very pleasant. We visited two differnt car dealerships on our quest for a 2010 Nissan Altima and had two completely different experiences. We first went to Ricart Nissan and spent 3 different days there fussing over price, we walked into Germain Nissan and told them what we wanted and what our budget was and they did everything in there power to hit those numbers. Michael our salesman was awsome!! This was my wife and I first time buying a brand new car so we were both extremely on edge and Michael mad us feel right at home. You could tell he genuinely cares about his customers, to the point he gave us his cell phone number and told us to call him after hours at home if we had any problems with the car after we left. I would Highly recommend Germain Nissan and Michael to any friends and family. The sales manager, Bill Alston and the Finance Consultant, Tim King we both great to work with also. We appreciate the staff at Germain Nissan especially Michael for making the whole experience a enjoyable one.

cschlosser

2 de dic. de 2010

I had such a wonderful experience dealing with this Germain Nissan of Columbus. Stephanie was very friendly and helpful with any of my needs. I felt very comfortable and am more than pleased with my purchase. I really enjoyed how they made everything feel like a family at this location with the tour. Overall, it was a great experience.

greedram

28 de nov. de 2010

I have been to Germain before and one of the reason I went back. We dealt with a very knowledgeable sales person and finance person. The process was fair and friendly. We did not feel pressured like other dealerships sometimes make you feel. If I know of anyone looking for a dealership I would recommend Germain.

jconley002

15 de nov. de 2010

This is the 4th vehicle I have purchased from a Germain dealer and this is by far the best experience i've had. Michael and the team at the dealership went above and beyond what I expected from the dealership. We stopped in to purchase a vehicle for our daughter and left with one for her and another one for me. This left a lasting impression on my daughter and restored my faith in dealing with car sales.

babo69

2 de nov. de 2010

As part of the new car shopping experience, I felt I had all my questions answered. Brandon made sure to point out all the features of the car, many which were new to me. I was pleased with the final price and plan on having all my auto service needs completed at Germain Nissan.

babemal

1 de nov. de 2010

We have been customers with Germain Nissan for 10 years and have bought 7 cars with them. We have all our vehicles serviced there also, even if it is not a Nissan. We have established friendships with the employees and most importantly we have complete trust in there service center. We will remain loyal customers as long as we have trust and satisfaction in Germain. We are 100% satisfied.

gunnerace

27 de oct. de 2010

Our first experience with Germain Nissan stated recently with the purchase of our dream car, a Ford Mustang GT. We had been searching for days, spending many hours on the Internet to make our list of possibilities to check out. One evening we kept going back to one Mustang on the Internet at www.germainnissan.com. The quality of the pictures and detailed vehicle description kept pulling us back to the Germain site. When we actually went to the dealership the next day we were not disappointed. The pictures, as great as they were, did not do justice to the Mustang. Our salesman, John Cuestas, picked up where the website left off. His knowledge of the car was exceptional; he had the answers to all of our questions. At no time during the dealings did he try the hard sales, fast-talking tactics weve all experienced at other dealerships. During the decision making process we asked that they wash the car and put it on the rack so we could check out the body/paint and undercarriage of the car. They readily complied with our request, with no hesitation at all. This was going above and beyond what other dealers would have done! When we finally decided to make the purchase the process was painless; I dont remember everyones name that was involved but they were all very courteous and extremely professional. The credit manager (Charles) Tim King was also great to work with. He answered our questions an explained everything in just the right amount of detail as we went through the process.We would not hesitate to purchase from Germain Nissan again or to recommend others visit Germain Nissan for their dream car. Who knows, they might just have the Mustang (or whatever car/truck/suv you are looking for) of your dreams on their lot right now. You better check at www.germainnissan.com; we're extremely glad that we did!

tm2184

24 de oct. de 2010

Robert was very knowledgable and friendly. He worked very hard to get us the best deal possible. I would highly recommend that anyone visiting Germain Nissan ask for Robert! The dealership had a great variety of vehicles to choose from on the lot. However, the wife had her heart set on a tuscany red car. They offered to have one delivered from another dealership over 75 miles way!

tfesenmyer

18 de oct. de 2010

My husband and I visited Germain Nissan of Columbus because we were looking for a new car. We did not intend to buy that day. In fact we were planning on buying a Hyundai but happened to drive by the Nissan dealership and figured we should at least check them out to cross them off the list.We were so impressed with the service that we received from Robert Bailey that we ended up purchasing a Nissan Altima that day. He answered all our questions and even pointed out why Nissan was better than the other vehicles that we were planning on looking at. He is quite knowledgable of your products and convinced us that we should purchase a Nissan. He worked with us to get a great vehicle in a price range that we could afford.I am not someone who normally makes impulse buys. The last vehicle that we purchased I looked at for over 6 months before actually signing the papers and purchasing.You should be proud of what a great employee Robert is. The fact that he was able to get me to purchase a vehicle when I was only there to look is amazing.Sincerly,David and Tina Fesenmyer

Sally Maple 1

7 de oct. de 2010

I highly recommend Germain Nissan to everyone I know when they are going to purchase a vehicle. All employees in sales, parts and service go above and beyond the typically customer service. They make you feel part of the Nissan family. When I have a vehicle in for service everything is explained totally and it is always ready when promised. Sally M.

jlreno

7 de oct. de 2010

Quick, friendly and honest responses before purchase from Tim King. ALL my questions answered before and after purchase. Shown EVERYTHING on my new vehicle before leaving dealership. Dealership manager took time to come out and introduce himself and make sure we were taken care of in every respect. Very friendly and informative. GREAT transaction and GREAT dealership. I would highly recommend!Jennifer Reno

scottforesta

1 de oct. de 2010

I had been looking for a car for over 4 months. The option of new was not even considered until we ended up at Germain Nissan. My sales person "Robert" was very professional. He spent time going over all advantages of the Sentra. Although I really liked the Sentra, I started looking at other manufacturers "Honda and Toyota". I went to the other dealers at the end of business hours. Honda was too busy trying to shut their doors. They met me at the door with 15 minutes left in the day and said "Come back tommorrow". I knew this dealer was not getting my business. On the other hand, Toyota stayed open 1 hour past close to discuss the Corolla. Their customer service was great! By the way, the store I went to was Germain Toyota. I knew I had the right dealer. Even though this was going to be my car, it was what my wife wanted at this point. We test drove both cars and did a side by side comparison at the Germain Nissan store. At the end of the day, both cars were very similar. Style, price and recall notices sold the car. I was worried the recalls Toyota had been dealing with would effect the resale value of the car. The customer service was great at each store. Since my purchase, I have had my car in for maintence, FREE washings and a couple minor repairs. The service staff has always been easy to deal with. Someone has always been around to shuttle me to work and back when I do not have a ride. Overall, Germain dealers do an outstanding job! I will be purchasing another car from Germain and I speak highly of their service and quality when somebody asks. Your customers are your best sales people. I sell Germain to everyone who asks!

nissanfan2010

25 de sep. de 2010

I went to Germain after a very unfortunate experience with another Columbus Nissan dealer that rhymes with mycart.Brandon set up the appointment, and Tony at Germain made the process go very quickly, and the deal was great. The car was delivered hand waxed and was beautiful...I would recommend Germain if you are in the market for a beautiful Nissan at the right price.

ruby 6028

31 de jul. de 2010

This dealership tries to intimidate you into buying a car. I was dealing with John. He was nice until I told him I didn't like his deal, then he got mean and aggressive. Buddy came out and tried to be the good sales guy. This tag sales approach just shows me that this dealership has no integrity whatsoever. I couldn't just walk out because they still had my keys to the car I wanted to trade in. As soon as they gave me back my keys I went to Infiniti of Columbus, where I was treated with respect, and bought a car.

bde

18 de jul. de 2010

I recently bought a used car from this dealership. The used car manager (Buddy)was very unprofessional and tried to do business by scaring me. He also lied many things and tried to make me guilty on the spot. He pressured me to make a desicion on the spot. They promised to take care of several items on my car but once the car is sold, they never took care of anything nor returned my calls. The service is horrible and the service manager, Mike was very rude. Never go to this dealership. Just avoid and buy your vehicle somewhere else where you will be treated like a customer and with respect. I feel that Buddy with his cunning tactics will drive this dealership out of business soon. The entire team believes that they can fool every customer who walks in to the dealership. Andy was a little better but can't do much since he is in sales. Beware and avoid this dealership.I have bought 7 cars in the past, but never experienced such a horrible experience. In the future, I will never go to this dealer for any service or repairs. Do a favor for yourself and AVOID Germain Nissan.

trinitiestarz

23 de jun. de 2009

THIS WAS A HORRIBLE DEALERSHIP EXPERIENCE! I went there because I saw a Honda Civic for sale. The first time I walked in they tried to pressure me into signing papers by saying the couple sitting behind us was there for the same car. "But if I sign first I get it." I didn't sign in five minutes and then they said they sold the car. Two days later, I get a call saying it came back because of financing and they wanted to work with the payments. To make a long story short. I sold my car, bought the civic at Germain and took it home. While there, they said the battery had died and the CD player needed the anti-theft code. They refused to do it the next day and I had to call and wait three days for Honda to give me the code. After I got the code, I saw the CD player didn't work. (They prob. knew that and that is why they disconnected the battery) My salesman said sorry, it's as is. A few days later they called and wanted me to come in. They then told me my payments were going to be over $150.00 to $200.00 more than I had signed on to at a 13% interest increase, and if I didn't like it I had to search banks myself to find a better rate. This place is a joke. The man, that originally financed me,Paul Shue, came back later and said he was just the internet sales manager. My boyfriend put it best. Paul would be more successful if he was a weatherman. Completely inaccurate numbers! Luckily, they didn't hold up their part of the bargain and I was able to get out of the contract. However, I'm still waiting for my down payment which they wouldn't give me there. BEWARE OF THIS DEALERSHIP. I waisted three weeks sitting in there with one problem after another. When I took the car back the financing manager said, "they really dropped the ball on this deal, and "it was done wrong." Now I'm left with no car and waiting for my money to come.

JordanCS

7 de ago. de 2008

This is the second Nissan I have purchased from Germain. They have a friendly staff, and they don't try tricks. I dealt with Alan for this second Nissan and he was excellent. After being jerked around by Dennis Autopoint earlier in the day, it was refreshing to be listened to and dealt with well.I told Alan that I wanted a 2008 Nissan Sentra S with manual transmission, and didn't need other perks. He looked in the system, said he had a few he could get shortly, and let's look at price. He evaluated my trade in, came back and said "We can give you $17,000 for your trade, this is the price for the Sentra, and we are at a monthly payment of roughly $280-$290 for 60 months, depending on the interest rate you get." I told him I really needed to be down around $250 for 60 months. He went right back, discussed options with the finance people for a while, came back and said "You've got a car." They upped my trade to $17,700, gave me an incentive that wasn't slated to start until the next month, and ordered the car. The car arrived the next night, two days ahead of schedule, I went in, and the paperwork was in order, as promised. Completed the deal and walked out with my new car. They were a pleasure to deal with. While I was waiting for my Sentra, they also gave me a 2008 Altima to drive until my car came in.

pissedoff68

30 de oct. de 2007

This dealership is awful when it comes to helping out. the quoted me a price/payment then when i got there it was almost 100 more and they had already ran my credit before telling me the price.

Lindsey1714

18 de jul. de 2007

I had a horrible experience with this dealer. I went there initially because of the reputation of Germain in the Columbus area but was very disappointed. Alan initially seemed alright, but then him and the finance guy were trying to get me to do anything to buy a car. They offered me an incredibly low quote for my trade-in and acted like it would be an inconvenience to them to take it and kept telling me to sell it myself. Then they would not negotiate at all from the sticker price but tried to get me to do things like put a down payment on a credit card or post-date a check. Shady! The worst part is that they ran my credit, and told me they sent it to Nissan and I was approved for a recent college grad program with a low rate and cash back. It turns out they flat out lied to me and had never even sent my information to Nissan. Extra shady! They wasted 3 hours of my time! I wen to another dealer who offered me $2,000 more for my trade and immediately offered me the car I wanted at invoice with no hassle or negotiations. so I know it was doable.