angfar

21 de oct. de 2016

I was referred to this dealership by a family member who had worked with their team previously and from the minute I walked into the door they made me feel at home. Buying a car can be a very intimidating process but everyone worked as a team to make it seamless. I loved that I only had to speak with two people throughout the whole process and everyone was on the same page. Richard and Ashley kept in contact with me and made sure I was getting into the right car with the right payment. When it's time to trade in my car I won't deal with anyone else. They have me "sold" me on a job well done! I now have a fabulous new car that I have been taking lots of adventures in :)

Tula Habb

12 de jun. de 2016

They're honest and trustworthy. Many female salespersons and the owners seem to be husband and wife, or family-owned. Female salespersons go beyond the buy-sell process and profits; they care about your experience. I believe mines was Ashley. She gave me all the repairs done on it and what other repairs are needed. Full disclosure and honest. Other dealers will buy cheap cars, won't make any repairs and jack up the price. I wish all dealerships are like Goodfella's! Keep up the good work! And may your dealership prosper to the end!

Mr Marky Thom

9 de jun. de 2016

I am so very disappointed at how this dealership has gone downhill. Untrustworthy salespeople and owners, shady vehicles that have a track record of having issues post-sale, and a general disdain for customers. Stay away, there are a ton of dealers in the vicinity that are intentionally trying to rip you off.

JohnnyBusiness

8 de jun. de 2016

I honestly should have paid closer attention to the previous reviewers that purchased cars from Goodfellas with mechanical issues; there are a lot of them. They are, however, well hidden mixed in with bogus reviews. We purchased a VW Toureg from these guys a few weeks ago and have had nothing but issues with it since we left the dealership.When we negotiated our price with the dealer, after a few back and forth passes, they kept saying they wouldn't go any lower in price because of how well maintained the car was and they kept mentioning the amazing shape it was in. This is very humorous to think about now because, when I called them and told them the vehicle was having issues, they said "yeah, well it is a sub-$10,000 used car ya know!" They went on to say that they don't inspect the vehicles themselves which seems like a very convenient way of skirting issues with the buyers that inevitably end up with junkers. The bottom line is that we got 3 different quotes for the repairs on the vehicle we JUST bought and the average expense is almost as much as we paid for the SUV. In short, we got taken. Each repair facility said that the almost every issue we are having with the Toureg would have been extremely evident to anyone doing ANY sort of mechanical check on the car like Goodfellas say they had done. These items would have been known to the selling dealer and they decided to off the car to unsuspecting buyers anyway. Two of the facilities went on to comment that the check engine light (which wasn't on until we took the vehicle home) was likely manually overridden by Goodfellas. Not the sign of a reputable dealer. I explained all of this to Tara and Mike (owners of the dealership) and they have not been willing to do anything about it. At one point Mike did say to "just drive the car until it explodes and hope that you get some good life out of it. Then you can just buy a new engine on eBay and have some 'local yocal' put in in for you and you 'might' only then be out $2000 or $3000." This is a real quote from these guys when presented with existing repair issues they well knew about a couple of which also pose serious safety concerns on a vehicle that is being used to drive small children around. We are in the beginning stages of going to the Attorney General and the Better Business Bureau with this case and we will also be starting a class action lawsuit as well. If you or anyone you know purchased a vehicle from Goodfellas and very shortly after purchase had mechanical or electrical issues we would like to hear from you. We will be generating a website for the class action suit soon but, in the meantime, if you want to contact us about how you can be a part of it, simply message us back and we will connect with you.

Nesbitt10

29 de feb. de 2016

Working with Kyle, Tara and Mike was a truly enjoyable experience. Forget EVERYTHING you've known about purchasing a pre-owned car. No pressure, very supportive and helpful. These guys redefine auto sales. I'm grateful and will tell everyone I know that is looking for a pre-owned car. Go to Goodfella's FIRST! Thanks again! Al

Brian Hudak

28 de feb. de 2016

After much searching and driving of vehicles for my wife's new car led me to Goodfella's. I was immediately scared of a used car dealer on South Tacoma Way. Enter Chelsea. She one of the realest sales people I have ever met. we talked about the car and took it out on a test drive. I met the owners of the business and they were really cool too. Oh yeah, about the vehicle... It was in the best shape of any of the used rigs I looked at, both inside and out. I paid the high end of retail for the rig, but it was in very good shape and the dealer has the the cars serviced/inspected at a local shop that I checked out and they have a good reputation as well. The whole experience was painless. I guess the only hold up was that finance was finishing a deal and being a small lot she is just one person. But the wait was ok because my wife and I had fun chatting with Chelsea!

Alan D.

21 de nov. de 2015

Bought a new car from these folks they where so helpful with absolutely no pressure.. I can not say enough good things about the overall experience. I know that I will tell all my friends about Goodfella's

CC

1 de oct. de 2015

Friendly but didn't have the car that we ended up getting.

S&R

6 de jun. de 2014

Our experience was a pleasurable one. Our salesperson was Zach..a very humble yet terribly bright sort. He was no pressure at all..most helpful in every aspect of the buying process. Our transaction had a few strings attached and his patience prevailed!!! The one thing I can say about the cars..they are all tidy! It was a very good car buying experience and we have refrred friends to this establishment! Thanks..we love our Land Rover

psdouglas73

18 de may. de 2014

I bought a BMW x5 no pressure very nice and professional people wasn't just trying to make a sale but took care of me I would advise anyone to go to them looking for a used car.