Glenoria James

30 de nov. de 2015

My experience at Gray Daniels Nissan was Great, the employees were very welcoming and helpful with any questions that I had . I went looking for a Nissan Maxima at a reasonable price and I got just that. I would definitely recommend my friends or anyone I know that's looking to purchase a car to visit Gray Daniels Nissan.

amy

30 de nov. de 2015

The staff is wonderful. Such a pleasure to work with. I keep going back because I trust them!

lena

28 de nov. de 2015

very well experience. satisfied so far with my purchase.

Ccreb

28 de nov. de 2015

They really couldn't have been any better. This team is devoted to their customers. From the lady popping popcorn and offering shuttle service in the waiting area to the service agent who kept coming by and updating me on my vehicle status, I must say that I was impressed.

Alta Clark

26 de nov. de 2015

I have been very pleased with all visits. This visit I had a question about what I thought was a strange sound my SUV was making. He young hopped in the car with me soon has I pulled up. He rode with me. He knew what it was. Explained to me what it was and it's purpose. I was very pleased to know there was nothing wrong.

Raymond Evans

23 de nov. de 2015

I purchased a 2016 Nissan Maxima and the salesman was very helpful and has good working relations with the service department and technicians who try to please the customer. I purchased the car after using a loaner that was just the color my wife had wanted. I had to convince her to look at another one .I was not quite ready but she wanted it right then and they made it happen. She was very pleased when we picked it up sitting in the showroom with a ribbon on it attracting others

William Cooper

23 de nov. de 2015

Great Service. Took too long for an oil change tire rotation.

Errol Batts

23 de nov. de 2015

The service advisor was excellent very professional I think her name was Clarie hope I spelled her name right kept me informed as to the updates on my repairs and for the 1st time offered me a car to drive which was needed. Better keep her..

Lakesha Brooks

23 de nov. de 2015

The service at Gray-Daniels Nissan North was timely and friendly.

Robert H

23 de nov. de 2015

Did online research on internet and completed online choice. Within hours, I got a call from Gray-Daniels and was provided more details on purchase. Gray-Daniels located the car within days and when we arrived to pick up the vehicle, all paperwork was ready. The salesperson was very helpful, knowledgeable, and efficient.

Patricia Green

22 de nov. de 2015

It was a great experience. I was treated with the upmost care. Leslie Johnson was the service advisor. The service tech was Terrell Berry. This is the first time I ever had my car serviced there and was give the feedback of the upcoming services I need to have taken care of, besides the regular service check offs. I was taken care of as a Gray Daniels customer.

Nissian2008

17 de nov. de 2015

I have had my Nissan serviced there a few times. Service on site was lovely. HOWEVER, they called me repeatedly afterward, emailed me several times, called my family trying to get me to encourage me review my experience there. They flat out said the person who helped me needed my review to continue employment. I can understand the helpfulness of customer reviews or surveys but do not harass your customers and make your employees jobs dependant. Before this I made the mistake of telling them how little miles my 2008 Nissan has on it. I finally put Nissian sales number in my phone so I could quit answering calls about both. This morning after another call I finally blocked the number. THEN this afternoon I get a call from a 662 Memphis number and its grey Daniels Nissian!!!!!!!!!!!! LEAVE YOUR CUSTOMERS ALONE. I hope an employee reads this so they can restructure their business strategy.

Tchelle

10 de ago. de 2015

I recently bought a new vehicle. The staff was very helpful and accomodating. They answered all my questions. The finance guy was friendly and helpful. I would recommend this place to anyone in the market for a new or used vehicle.

2016maxine

6 de jul. de 2015

Its amazing! Roy the best salesman yet! He was knowledgeable understanding professional an nice! I recommend Gray Daniels North Jackson! Roy he's your boy!!

faye

3 de jul. de 2015

I thought I would get a chance to read while.I was there but, they finished in a timely manner. I spent the time I was there discussing how we love our cars and this service department. I even got a chance to speak with my car salesman, he was very sincere even though I gavE he and Yvette, such a hard time when i bought my car. I love them and my Rogue

"Johnnie D," "Nissan Fan"

29 de jun. de 2015

This is my third maintenance required visit for my Altima. Each visit the service representative has been nothing but fantastic. I will always continue to have my vehicle serviced at Gray Daniels Nissan North. The service is always top notched and the entire staff is very courteous and knowledgeable for whatever my needs might be. You just know and feel like I am always in a family atmosphere and will be taken very good care of my automotive needs. Thank you Gray Daniels for all that you do and I truly do count on you to keep my car running just as if I bought it right off the showroom floor. It is a fine car and I love it dearly.

Shirley Davis

26 de jun. de 2015

Great service...attendant came as soon as I pulled in. car was ready in about an hour. Attendant walked me to the car and removed all plastic covering..

JPO

19 de jun. de 2015

I have had our 2012 Rogue serviced at Gray-Daniels since it was purchased. Always treated well and the service is always completed in a timely manner.

Johnny Cummins

27 de may. de 2015

Kobie Jenkins is a credit to this dealership. He is a great salesman who is knowledgeable and very courteous. I would recommend him to anyone needing a truly professional salesman to assist them with their car needs.

Armadagal

27 de may. de 2015

This was my second service trip here and once again Kris took great care in getting things done for me in a timely manner. All findings explained so further care could be planned. Service Manager Scott White checked on us in waiting area to see if anyone needed anything. I can say I felt well taken care of.Thanks, S McConnell

allennemo

26 de may. de 2015

Greg Scott, Service advisor got me through my first visit to the service shop. He was very friendly and up dated me on my Maxima and it's service. Facilities were very clean. A good experience!

foefoe32

20 de may. de 2015

Everything was great and was done in a timely fashion!! Kristopher was very professional and friendly I would definitely recommend Gray-Daniels Nissan to everyone!!

trease12

20 de may. de 2015

This was an excellent dealership to work with. I stay 3 hours away and they did everything with me over the phone and email. They reassured me I was approved and all I had to do was drive down and sign the paperwork. Once I arrived it was just as they stated with no hidden agenda! This was the fastest car I ever purchased!! Kobie and Malone were excellent to work with!!

coop

10 de may. de 2015

Thank you for taking care of my service needs. The service adviser did an efficient and fast job. I will making all of my service calls at this center.

Cajunmsgirl69

1 de abr. de 2015

I spent all day waiting to see what was wrong with my car . They shuttled me to a restaraunt n picked me up promptly . They kept me updated and informed. Had to leave it but it was fixed the morning they received the part!! Thanks y'all !! Kristy Dyess

olemiss23

27 de mar. de 2015

I highly recommened Gray Daniels Nissan North for your next vehicle purchase.

youlanda

26 de mar. de 2015

...i have been using the I-55 NORTH location since 2014 and i like everything about my visit each time i go...i usally wait on my vehicle to get serviced and the wait is always normal...i have NO COMPLAINTS. I HIGHLY RECOMMEND THIS LOCATION....

Mary

13 de mar. de 2015

Thank you Christopher for providing efficient and fast maintenance for my Altima during recent visit in March to Gray Daniels Nissan service center. I appreciate your friendly, professional manner.

AmyPigott

12 de mar. de 2015

I recently purchased my first car and I was highly satisfied with my experience at this location. John Paul went out of his way to get me the best deal. He was very friendly and made me feel like he really cared. My experience here wasn't like any other car lot I've ever been to.

Brent B.

4 de feb. de 2015

This buying experience was great! Our saleslady was the best for us and I would highly recommend Gray Daniels Nissan North for your next vehicle purchase! Thank you for helping my wife and I get into the vehicle that best fits our needs!

Robinson

8 de ene. de 2015

I appreciated the courtesy notification I received when my parts were ready to be installed on my vehicle.

THE BYRDS ARE " FLYING HIGH AND DRIVING SMOOTH!!"

7 de ene. de 2015

AT GRAY-DANIELS, WE EXPLAINED WHAT WE WERE LOOKING FOR, THEY LISTENED AND CAME THROUGH FOR US. THE SALEMENS WERE VERY POLITE, KOBIE AND MR. HUGHES, OUR HATS ARE OFF TO YOU. ALL THE PEOPLE THERE TREATED US WITH THE UP MOST RESPECT, AND UNDERSTANDING. THEY DELIVERED WHAT THEY PROMISED, THE MANAGERS AND THE FINANCE PERSONAL, OUTSTANDING. WE WILL MOST SURELY BE RECOMMANDING GRAY-DANIELS TO EVERYONE WE HEAR ABOUT THAT ARE SEARCHING FOR A CAR. YOU HAVE OUR HIGHEST REGARDS. THANK YOU.

Greg Z.

22 de dic. de 2014

After a not-so-great experience at a different Nissan dealership in Louisiana, my visit to Gray-Daniels was a pleasant one. Taking advantage of Internet shopping and Black Friday deals, I was able to find the exact truck I was looking for, and pay about the price I was looking to pay. The salespeople were a pleasure to work with and were authentically treating me as they would want to be treated. When trying to register the vehicle in Louisiana, I learned that I needed a few extra pieces of paperwork from the dealership - they were over-nighted to me on the dealer's dime. Have already recommended the dealership and salesman to a friend who is entering the car-buying market.

Reginald l Blunt

12 de dic. de 2014

We have had nothing but great service from everyone there.

Telisha Wells

12 de dic. de 2014

I just love the attention to detail they give, I had part on my van broken and they fixed it with no problem. The staff was helpful and friendly.

Rogue Fan

11 de dic. de 2014

I drive for a living and was in Jackson when my 2008 Rogue broke down. I had it towed to the nearest Dealership, which was Gray Daniels. I was treated so well, I bought a 2013 Rogue and drove it home to Gulfport that night. I always go back for service any time I am in Jackson and have the time. Gray Daniels is superior in the "Customer Service Department". They know I only have a limited time for service and will tell me if they can get me in that day. The friendliness and camaraderie among the employees is extremely good. Mr. Maurice sold me the new car and was so patient with me that night while I made the final decision. I tell everyone about how great this dealership is. I have been to MANY Nissan dealerships in MS, LA, TN, and AL. I will unequivocally say none has the professionalism and friendliness that Gray Daniels has. I only wish I lived closer to them so could use them all the time. Simona and Derek make me feel right at home.

Felicia

2 de dic. de 2014

I came to the dealership for a repair of my engine splash shield. Somona was the customer service representative who greeted and assisted me with in the repair area and was great!! She was very pleasant and got my car taken care of in a timely manner. Thanks Somona!

EA

4 de nov. de 2014

I had the best experience purchasing my truck at Gray Daniel Nissan North, Jackson MS.the sale person did great job. A. Yonge sale person, keep up the good work. Plus she followed after the sale.

K. Harris

22 de oct. de 2014

I am so happy to had such a very professional, helpful, and patient car salesman as John Paul Collins. I am so happy to be apart of the Gray-Daniels family. I highly recommend Gray Daniels Nissan North! Everything was a 10! I will always remember and cherish October 20, 2014 as a special moment in my life I will never forget :) Thank you! :)

Dr J

8 de ago. de 2014

Excellent and professional staff. Very pleased with service as always. Aaron was especially careful and serviced vehicle well. Very pleased. Highly recommend this facility do all around and consistent qualify. I give them a ten!

Amandadj24

1 de ago. de 2014

Larry was an awesome salesman to work with. He went out of his way and worked so hard to make the sale work for me. I was however disappointed when my used vehicle's brakes started making a loud knocking noise and my air conditioning started going in and out, all within two weeks of purchasing the car. I was assured before my purchase that the vehicle was in excellent condition with no problems. When I called to check on this I was told they could check into it but it would cost me. I understand that I purchased a vehicle with no warranty but I do expect that when I spend nearly $20,000 on a car it should not have major problems before I even have a tag on it! I love my car but it's very upsetting to think of all the money I will be spending in the next few months to repair the problems.

IB

16 de jul. de 2014

I have purchased 4 cars from this dealership and they are awesome. My salesman knows me by name and even checks on me from time to time. Even when there was an issue they acted quickly to resolve. I wouldn't take my car anywhere else except my dealership for service because they stand by their work. Now that they sell tires, it's an awesome one stop shop.

Laura Farris

12 de jul. de 2014

The experience i had with Aaron the service manager, Antoinette Moore (sales), and the Finance person was a very exceptional experience! They were all very professional and personable! I really wasn't that ready to buy a new Murano, but they made it so effortless, I am loving my new vehicle.

Jamie

2 de jul. de 2014

We purchased a 2014 Murano from this dealership and had Kristi Weaver for a sales person. She was great! Kristi did all she could to keep us comfortable on a very hot afternoon and was continually pleasant and kept a smile on her face. I would recommend her and this dealership to anyone in the car shopping market. It is the second vehicle since 2008 that we have purchased here. Thanks Kristi!!

Donna

27 de jun. de 2014

I cannot tell you how much I have enjoyed working with my salesman,Darren. He is always quick to answer my calls or text and takes care of any issues I have. He is a great example of super customer service!! I hope the dealership realizes what a great employee they have in him. Also, this last time, I had to work with Aaron in the service department. He also did a great job for me. Big THANKS to both of them!!!

Stefanie L. W. B.

19 de jun. de 2014

I had the best car experience with the great and very patient assistance of my Salesman Maurice with the selection and purchase of my new Nissan Altima. Every step from the initial greeting to the driving my new car off the lot was wonderful. I was given the freedom to choose the vehicle I felt best met my needs with all the features I wanted not any more or less. I will go back to Gray Daniels Nissan North for future automobile needs and wants. I recommend them highly to family, friends and acquaintances.

pat_1959

3 de jun. de 2014

I had a great experience working with Daniel Frank and all the sales personnel when purchasing my new Nissan Rogue. They were very accomadating and worked with me to get the best price possible and to get me the particular model I wanted. I'm sure I'll be driving this vehicle for a long time but will go back to them anytime I have car service or new purchase.

Just Looking

29 de may. de 2014

Excellent treatment from salesperson Darrin Milsap and management. Outstanding customer service provided by another salesperson, Antoinette...she actually personally delivered vehicle to me after getting it detailed. However, felt like I was rushed out the door, slightly disrespected by manager in charge of finalizing sales documents. He may have been having a bad day. Overall, excellent experience from chatting on line with Internet Salesperson to signing purchase documents.

DELIGHTED CUSTOMER

27 de may. de 2014

MY EXPERIENCE AT GRAY DANIELS IS ALWAYS GREAT THE EMPLOYEES ARE ALWAYS HELPFUL AND I LIKE HOW THEY GIVE OPPORTUNITIES TO BE EMPLOYED WITH GRAY DANIELS I HAVE SEEN AGES RANGING FROM 20 AND UP. EVERYONE MAKES YOU FEEL WELCOME. THEY ENJOY THEIR JOBS. LOVE THEOPTION OF A CAR WASH AFTER ANY SERVICE ;-)))))

Cecelia Gipson

13 de may. de 2014

I want to commend Mr. Steve White who is the service manager at Gray-Daniels for his most prompt and efficient attention for me. My experience with the dealership was a very pleasant and exceeds my greatest expectation. Thank you for your prompt an efficient service.

Never going back

11 de may. de 2014

I had the worst car buying experience of my life at this dealership. It is sad that the good people who work in the automotive sales business get lumped into the same group with people like this. I went to another local dealer, was treated with respect & saved a ton. I will NEVER go back to this dealership.

Altima lady

15 de abr. de 2014

Everyone at Gray Daniels Nissan on I-55N is great!!! My car salesperson, Cedric Beal, is an excellent salesperson to work with. The customer service was great. If there was anything that need to be done to my vehicle, he & the staff were there for me. Very friendly atmosphere.

WJones

14 de mar. de 2014

I'm so happy to have been given the opportunity to purchase my second vehicle from Gray-Daniels with two years. The customer service and buying process is always excellent and without hassle. I never mind the two hour drive from northern MS to Jackson, MS because I know I'm going to receive the best service, prices, and deals. Big Thank You to my sales team Jake and Kristie for being so wonderful!

skirk

27 de feb. de 2014

Service department was fast and thorough during my latest routine service visit. Appreciated the complimentary wash and vacuum of my car.

Murano mom

17 de feb. de 2014

Each time I go for service, I never see the same person. There is a tremendous turnover in personnel. The only person I recognize is an elderly black man who brings your car around -- and is most courteous. Being a female and not knowing a lot about cars, it is important to me to have someone that I feel I know and can trust.

Ebanks

13 de feb. de 2014

I was emailed a coupon for free wiper blades for the life of my car. The problem was I could not print it, I went in and spoke with Betty . She said this is not an issue. She downloaded my email to her computer and printed the coupon. I left there a satisfied customer. Their customer service has always been excellent in the service department!

tarasa3

13 de feb. de 2014

Very friendly ppl to do business with,they very fast to help to your needs. Every thing I need them to do was best of their jobs.

smcbride14

13 de feb. de 2014

Great service, Knowledgable staff and customer service! I thank you for what you do to take care of all my needs. Definatley my choice for all my needs.

Badboyab

11 de feb. de 2014

Left the car for a oil change and was call on the phone about other services that was needed a told the sale person that no thanks at this time. Ask if they could check the tire light on in the car noted that he would. There was no return call about the light and the light still was on and there was no note that I even ask about the light on the things that they wanted to charge for battery needed cleaning and the water jug was crack. You take your car for services and ask for a job when will people do what you want and not just what they want to sell you of there services. Oil change was done but they also over charge that ok it was better they doing it myself next time pricing upfront.

phcliburn

6 de feb. de 2014

Bought a new 2014 Altima SL - loaded. The Good - After test driving various brands, and several Altima's from the dealers inventory with the help of our sales rep Darron Milsap. I picked the exact combination of options (pretty easy to do). I then asked Darron to find "the car" and quote a price. The buying process was delightful, it was principally done through email, with a final phone call to close the deal. The pricing was very competitive (I had several out of state dealers "bidding" on the model I was interested in"). Darron spent a lot of time with my wife in explaining the various features of the car. The purchase/finance paperwork, was pretty straightforward and quick. No high pressure to buy "additional insurance". The service personnel (to fix the factory issues) were professional, courteous, and responsive to all questions (see below).The Bad - The initial quality "out the factory" was suspect. There was a rattle in the overhead moonroof (which we did not notice in other Altimas we test drove), in addition, the floor blower on the Heat setting did not function. I had to bring the car in to fix these issues which they did quickly (I had a loaner car).In summary, Gray-Daniels and Darron were outstanding in their service. Unfortunately, they had to fix a few bugs "out the factory", and hopefully I will not have anymore, but it is nice to know that the Dealership stands behind their products.

Tashauna.patmon

15 de ene. de 2014

My overall experience was very great. The customer service and hospitality was outstanding. My sales representative, Shalizi Washington, provided me with great customer service and an amazing first time buyer experience.

jdman53

31 de dic. de 2013

My recent purchase of my 2014 Altima was my third purchase from Gray Daniels of Jackson. My experience was quite pleasant. My salesman, Jake was very efficient with my recent purchase. It was a no hassle experience and he did everything to make sure I got what I wanted and that I was happy. I would recommend him to any of my family, friends, coworkers , and associates. Gray Daniels and outstanding people like Jake make purchasing a vehicle a wonderful experience from beginning to end. I'm 100% sure that when I'm ready to purchase again, Gray Daniels Nissan of Jackson will be my only choice!

trautkd

22 de dic. de 2013

I came to this dealership to purchase a new car I will be needing in the spring. I was very pleased and happy with the quality and speed in which everything was handled. I never felt lost throughout the purchase and would most definitely come back if I needed another car or service with my current car I have now. The staff was very friendly as well!

annadylon01

19 de nov. de 2013

I was very satisfied with my new car purchase. The staff were very friendly and went over and beyond to help me in any way they could. I will definitely be returning for my next car purchase.

JulietO

12 de nov. de 2013

I would highly recommend this dealership for purchasing a new vehicle. The staff was very knowledgeable and courteous. Kay Watkins was the salesperson I dealt with and would recommend her to anyone.

BEATRICECOOKS

4 de nov. de 2013

Cedric Beal is the ideal salesman. I initially went to the dealership interested in an Armarda and ended up with a brand new Quest minivan. I told him what price range I wanted to work with and he and the sales manager were able to get me there. I can't wait to buy my next vehicle from Cedric. I wonder what type of deal will I get next time.

lindseymshepard

23 de oct. de 2013

This was, by far, the most pleasant car purchasing experience I've ever had! We drove from Memphis, TN, and Jake went above and beyond to find the EXACT car I was looking for-- down to the interior tan leather I wanted! We will DEFINITELY be repeat customers. He took excellent care of us and gave us a great deal on the new car and also a very reasonable trade-in value for my old car! I HIGHLY recommend Gray Daniels North and Jake for any new or used car purchase!

SteveKinsley

25 de sep. de 2013

I recently purchased a 2013 Nissan Titan truck from Gray Daniels. The internet sales manager, Darron Milsap, assisted me in my purchase and he could not have been more helpful. He was patient with me as I vacillated between the Frontier and Titan models and asked numerous questions about features, operations, pricing, financing, and his personal experience and preferences. He was extremely courteous and always provided the answers I needed to make a good decision. Moreover, he didn't pressure me into a purchase which was extremely important to me. When I finally made the choice, Darron and the dealership promptly prepped and cleaned it and I was ready to go in a couple of hours. I would highly recommend Darron and Gray Daniels Nissan North if you are in the market for a new Nissan or a good used vehicle.

kenchass

23 de sep. de 2013

Enjoyed working with this dealer ship. i will give them more business in the future. the time spent at the dealership was one of the best buying experience i have had.

Adavis#1

2 de sep. de 2013

I would never buy a car from anywhere else. They are always very helpful, attentive, and go above and beyond to see that I'm pleased.

keshwalker

28 de ago. de 2013

Darron Milsap was a great sales man, very professional & he actually cared about what we wanted not just trying to make a sale. Go see Darron for your car needs.

Cameron Tate

26 de ago. de 2013

Great help from the associates! Great experience! Found a very nice Nissan Versa. The prices of the cars incredible! Also, they serviced my car very well!

Campbell1

5 de ago. de 2013

When I phoned from Laurel, MS regarding a vehicle and the amount of money I was willing to pay, I was immediately encouraged by the dealer, CEdric Beal to drive to Jackson and they had a vehicle for my price range. Upon arriving i test drove the vehicle and agreed to purchase it. However, I was offered another deal on a new 2013 Altima and I was very pleased with the offer and drove off the lot with a new 2013 Nissan Altima!!! That was the second car lot of the morning I had visited and I had left the first one because of the not so good service. I really appreciate the friendly service I received from Mr. Beal over the telephone and in person. It made the hectic job of purchasing a vehicle a most pleasant experience. I have told all my friends, family and co-working about my experience with Mr. Beal and Gray-Daniels North. Thank you so much for making that experience a great one for me.

Delaneyc22

18 de jul. de 2013

We started off to a rocky start with sales yet after Mike and Darron became of help, everything went very well and we had a great experience and got the value of our trade in as well.

Laynamk

17 de jul. de 2013

I found a used maxima i wanted and elliot was ready to sign papers within 5 minutes of me being there. My father kept calling me and he made the comment "tell him to quit calling you are doing this by yourself". The next day when i came back hoping to speak with a different sales rep. He approahes me while my father is with me and starts arguing about what they offered me for my trade in. U dont argue with a customer. That almost cost them a sale. But thankfully Rebecca was great to work with. She was friendly and genuine about wanting to help and Find the best deals for me. She was excellent and personable. Mike and Buddy were both very friendly and I appreciate all they did for me. I took my car to get a few things to get fixed that were promise to me upon sale of my vehicle. When I got it back there was little paint specks all over my car and a golf ball sized place on the front of my car where the paint had been chipped and they tried to cover it up. They had never informed me anything had happened to it and it looked terrible. It WILL be going back to get fixed.

demigreen78

13 de jun. de 2013

I have had my new vehicle a bit shy of two weeks now and regret ever going to this dealership. Besides being misled by the salesperson (my mistake in trusting him in the first place) and finding out certain things about the vehicle I eventually purchased after the fact (specifically regarding quality, pricing and, in actuality, not receiving the best deal/rate based on my credit), there was a relatively simple problem with an aspect of the vehicle's appearance that took me THREE visits to get resolved. And even now as I type this I'm not confident is has been resolved. I guess I'll know soon. Oh, and I should mention one of those three visits entailed my sitting and waiting nearly an hour in vain for the sales rep (who was assisting me with getting the issue resolved) to return -- he had left the dealership despite the fact that he was supposed to be meeting with me at the scheduled time I arrived! (This was a second sales rep; the first one, my original rep, never bothered replying to the email I sent re: my issue the same weekend I purchased the car; thus, I got connected with the second sales rep when, frustrated, I called to request a manager days later). On the third visit I was given a loaner car to use temporarily while they worked yet again on the issue with my car. I had to actually go out of my way (to a specific designated gas station) to get gas for the loaner car since it was nearly empty. I didn't have to pay for the gas of course, but it would seem since they expected that I would be coming in to drop off my car/pick up a loaner, that this would have been taken care of -- especially given the circumstance (I was going through all of this due to something they had not taken care of initially), all the needless frustrations in attempting to get this resolved, etc. But no, I was expected to go fill the tank too.The non-responses to direct emails (re: both sales reps I've had contact with), lack of responses to emails I submitted using their online forms (which assure that someone will contact you within two business hours -- I have yet to receive a response to either of the two requests I submitted, one being over a week ago), lack of taking care of a simple issue in one visit (or, rather, lack of ensuring that a customer leaves the dealership on the day of purchase without anything wrong with a NEW vehicle), the waiting around (on my end), countless phone calls, and lack of consideration of my time...all of this within less than two weeks of having visited this dealership for the first time! I will most definitely not do business with this dealership ever again and will not be recommending it to friends, family, anyone.

msbusbea

6 de jun. de 2013

We had a great experience!! Would recommend this Kay Watkins to another person to purchase a vehicle from her. We are very happy with the new truck!!

coilagator

12 de may. de 2013

This is the second vehicle I have purchased in the last two years and the quality of service and out salesman are the reason that I keep returning. When I decide to purchase another vehicle I will go back to the same dealership and hopefully the same salesman. I travel almost one hundred miles and pass up multiple dealerships to come back to the same place. Thanks Lamar for all your help, see you in two years.

haiyop2

3 de may. de 2013

I have all the great things to say about my experience at Gray Daniels. I was very very impressed with the service. I was offered a the college program even though I am about 7 to 8 months from graduation. The staff went through all chanels trying to accomplish this for me. However; I was not able to recieve this because I am over 6 months from graduation. Yes, I was glad to find out about this to which I never heard of the college program. I would definately wait until July to buy a car from Gray Daniels. However; I am not a rash person. I do not confront people at their mistakes. I would only like to express my feelings. I was taken off guard once the sale rep Kay Watkins (whom I had thought highly of because of her warm welcome) asked of the skin color differences of my sister and I. I thought that this was very inapproprate. I have heard this more than once because I am much darker than my sister who has a very light complextion. However; I had never recieved this from a professional. We were both offened and I thought to myself that I should leave the dealership along with my sister. Although I did not leave the dealership I have had this on my mind very often since that day. It brought up old childhood memories of how my family was looked upon because of our skin color differences. We are indeed a true family. My sibblings and I have the same parents. I just wish that because of an outward apperience that any comments should be made. I do not play the racial card to which I do hate so much. I am not easily offened in any case. However; in the fact that my sister had to hear of the comment because I was the one wishing to buy a car, I find this very inappropriate. I would most diffinately return to do business only for the great service. In any other cases, I do not find the sales rep. I had spoken to an attraction to the dealership's business.

Javallbridges

20 de abr. de 2013

The best service ever. Malone, Kobie, and Darron where very helpful and helped us tramendously. Thanks guys, I will be shopping with you all again. I thank you all for your service and for all your help. Thanks

pewarren

3 de abr. de 2013

Mr Jenkins was very helpful, informative and friendly. The other staff members I came in contact with was very friendly and attentive. I would recommend to others.

kbuck04

12 de mar. de 2013

I purchased a 2013 maxima. I love it!!! The customer service was great. I have already began recommending friends go here when they get ready to purchase. You can't go wrong.

briannalee

10 de feb. de 2013

My visit to this car lot was very good. My car salesman was informative and helpful the whole time. He was really patient with me with all my questions. This was my first new car and im so with happy it.

JessiN

25 de ene. de 2013

I was very nervous about buying a new car. Dealerships have intimidated me in the past, which is not hard to do. From the second I walked in the door they were calm and reassuring and NEVER forced me or pressured me. I REALLY appreciate the laid back atmosphere and the way they handled me and the purchase of my Nissan Pathfinder, WHICH I LOVE!! I have recommended them to everyone that I have seen since I bought the car on Monday. They truly made is a nice experience, which is a 1st for me, I will be using them again and again. Thank you!!

calvinhodges

23 de ene. de 2013

As for customer service it was raining when we visited the lot and he asked us inside than asked what kind of car we was interested in, and showed us some brosurers even offered us some coffee or soda. didn't even take nearly as long to do business as we was expecting. we just think the overall experience was just super great. my wife was happy and i was satifyed, even with the price

BudParker

17 de ene. de 2013

We went to this dealership based upon their reputation as a super Nissan dealership. We were pleasantly surprised by Ladariun Barnes and the Sales Staff. My wife and I would recommend Gray-Daniels Nissan North without reservation.

Vpace1

6 de ene. de 2013

We went to buy one vehicle and left with two. kay made buying a Very enjoyable experience. I would recommend this dealership in the future.

ricklynnparker

31 de dic. de 2012

Kay made our buying experience warm & friendly, from the moment that we starting receiving e-mails from Nissan regarding our VIP future purchase. I definenitely will recommend Kay and Nissan North to my friends & family.

BW1977

21 de dic. de 2012

Battery died on my 2010 murano 4 days after purchasing. Dealership accused me of leaving dome light on which I'm 100% positive I did not! Huge hassel trying to get new battery installed without out of pocket costs! Very disappointed. Mr. Brown to his credit was very nice and helpful throughout the process which was very appreciated. Robert (sales manager??) however was only nice when he was trying to make a sale. He made no apologies to me when I talked to him the morning after my newly purchased vehicle died and had the audacity to sound irritated with me!! Eventually I did get the new battery without any out of pocket cost but it should have been a no brainer!! Don't appreciate the hassel or Roberts attitude!!

scheek49

29 de nov. de 2012

Rental car policy was not explained very well. We purchased extended warranty. We thought a car was to be waiting on us when we arrived with appointment. However, that was not the case. Apparently, it takes 30 minutes to do so and then drive to Enterprise rental where we may wind up with lower valued car or van.We purchased a new 2012 Sports Maxima.Communication problems are present through phone switch board. Emails not returned or verified they were received. Voice calls are not returned.Very good experience at purchase time. No harm done but we live 70 miles away and we have to plan our trips and time off of work. It's very important for us to have things in order when we schedule an appointment.

jvlollis

26 de nov. de 2012

This was the best car-buying experience I've ever had. The crew at Gray-Daniels, especially Mr. Jenkins, made my day. I was able to leave the lot with the exact car I desired (after they located it at another local dealership). Thanks guys!

wootent

24 de nov. de 2012

Great Dealership. Saleperson Herb was wonderful. He went beyond expectations to ensure that we had a great visit and made our car buying process a great success. Sales Manager was great also. The staff was very friendly and very helpful.

sentra13

21 de nov. de 2012

The staff was friendly. The whole buying experience was wonderful. I expressed my needs to the salesman, and he matched me to the perfect car.

jagun65

19 de nov. de 2012

The overall experience was pleasant. Darren in no way tried to influence my decision on the vehicle I chose. Considering the dealership was busy the day of my purchase, he constantly made sure we were comfortable during our wait.

kjdavis2012

23 de oct. de 2012

My visit to Gray Daniels North Nissan was awesome. My salesman Lamar Nelson help me from begining to end providing great customer service. He really listened to what I wanted in a vehicle like great gas mileage, economically friendly and the car note at my budget that I had given him. The other associates were also nice and they greeted my husband and I with smiles and tried to make us as comfortable as possible. Thanks Gray Daniels Nissan for assisting me with one of my goals of purchansing my first brand new car 2013 Nissan Sentra!!!!!!! Thanks Mr. Nelson!

Pissedoff601

12 de oct. de 2012

Run fast from this place!!!!! And the Ast. manager Doug?? Treated us like we where Nothing after they realized the check had cleared the bank. He tried to intimidated us which I found very unprofessional I guess bought sense is the best sense.

omari.johnson.52

5 de oct. de 2012

On October 1, 2012, I purchase a used vehicle with support from sales consultant, Todd Stribling. My experience can be best described as pleasant, and the entire process went smoothly and efficiently. Mr. Stribling was instrumental in providing exceptional customer. He was knowledgeable about the vehicle and substantiated my concerns by providing a carfax report. I would recommend Gray Daniels to anyone in the market for acquiring a vehicle.

dgsanders

28 de sep. de 2012

I had a great experience at Gray-Daniels Nissan North. My salesman, Kobie Jenkins, was accommendating, friendly, helpful and professional. I received a great price on my new vehicle and a fair price on my trade-in. I always dread buying a new vehicle because I hate the process. He made the process easy. I would buy from him again. I have already recommended this dealership and Kobie to a friend. Thanks Kobie! Kudos to Gray-Daniels

michael.graylewis

19 de sep. de 2012

Darron Milsap and John Spencer from Gray Daniels Nissan were extremely friendly and were willing to do anything to help me obtain a car I could afford. I would recommend these guys to anyone who is in the market for a new car. 100% satisfaction

krashad.alexander

5 de sep. de 2012

When I first pulled on the lot Mr. Brown was outside approaching me. He asked me what I wanted to pay a month and let me pick the car I wanted. I was in a great car in no time.

Mrs. Hunley

3 de sep. de 2012

I had a very pleasant experience at the dealership. Both my salesman and sales manager had a part in making my car buying experience memorable. I will recommend this dealership to others interested in purchasing a vehicle.

ryancynthia

27 de ago. de 2012

My experience at Nissan North was truly exceptional. Robert and the staff went the extra mile and provided us with exactly what we wanted at a better price and cheaper financing then the Brandon Gray-Daniels (which was a nightmare in itself but that will be another review)! From selection to financing to detailing .... we could not have been more pleased with the courteous and professional service we received. We intend to return within the next 12 months to purchase a SECOND new Nissan because of this experience. My husband has already sent one of his fellow employees over to see Robert and they too have purchased a great vehicle! Keep up the good work guys! We have now found the perfect dealership for our vehicle needs! Thank you so much!

Lsims2011

25 de ago. de 2012

I give them this rating because they did a wonderful job! Those two guy a very nice people. Overall Im very satisfied with my purchase.

melvinh24

12 de jun. de 2012

My experience at Gray Daniels Nissan North was like no other. It was hassle free and went very smoothly. Dealing with Todd Stribling was a pleasant experience, he was courteous, knowledgeable, and the staff was as well. My needs were taken care of and will purchase from him again as well as recommend him to anyone looking to purchase a vehicle.

everychance

6 de jun. de 2012

If you get a used vehicle from Gray Daniels please check the car out carefully even though the car fax say the vehicle has no problems. I was told the vehicle passed the inspection and in great condition...a 2006 Nissan Maxima. All struts and shocks had to be replaced after the sale so they must have hidden these conditions. The sales staff is courteous and professional and work hard to get the financing even in the worst situations. I appreciated that very much. The finance manager went an extra step to help with payments and warranty. My next vehicle will be a new vehicle from Gray Daniels because they really get people financed! Thanks Mr. Maurice Ellis for your patience also.

blatkinson

4 de jun. de 2012

Kay Watkins at Gray Daniels Nissan was great!! My trade was done in a very timely manner and all the options and benefits to my new vehicle were explained in detail!

acouey

18 de may. de 2012

The experience at gary daniels nissan has been like no other. The staff that assisted me has been friendly and helpful. They have made sure all my needs were taken care of.

Jen1970

17 de abr. de 2012

I purchased a used 2009 Honda CRV in March. The salesman Ben Griffin was exceptional. He was kind and courteous, not pushy like alot of car salesmen. I had to return to the dealership a couple of weeks later to have some panels replaced on the front passenger side door. Ben set-up the appointment for me and checked on me several times while I waited for the work to be done. I was apprehensive about buying a vehicle in Jackson, thinking I would prefer to buy locally. Thanks, for the great teamwork and follow-up. Keep up the good work.Jennifer ValentineTaylosville, MS

Beamon

4 de abr. de 2012

Last July, I purchased a 2009 Altima from Grey Daniels. Initially I went in to have this car serviced. Upon arriving I noticed all of the new Altimas on the car lot. Kobie Jenkins immediately came out (in the heat) and asked if he could help. After looking at some of the new Altimas, I asked him about the upgrade process. He went into all details, make calls and worked everything out in a very detailed manner. Kobie was professional, had great patience and I could tell he had knowledge about his work. Kobie is a great salesperson. I would/will reccomend him highly to anyone interested in buying a new car. Great guy! Great personality!By the way, I LOVE MY NEW ALTIMA!!!Lennie D. Beamon

jthomas4951

7 de mar. de 2012

It was a blessing that my husband already knew Corey so working with him was delightful. There were efforts from more than one getting involved to help us find the car of our choice and work with us to find the best "deal". Coming away with a brand new Nissan Rogue was exactly what we wanted to do and we really went in wanting to buy instead of lease. It us worked well for us especially since we had already leased a Nissan Rogue for the previous 3.5 years. Thank you for making it a good experience. The lulls in the process by sitting around and waiting is the only thing that could have been improved. Janet Thomas

marlanahowington

3 de feb. de 2012

I came to Grey Daniels Nissan North with the intention of just looking around to see what my options were on trading in my current vehicle. I was pleased to find some very friendly and relatable salesmen in Robert and Ben. Thanks to them I left there with my dream car and a cheaper note than I currently had! Keep up the good work guys, and I will definitely be recommending you to others! Thank you!

cmckoy

3 de feb. de 2012

Great car! I think I really got the car I needed and Mike helped me understand the financing so much better than Robert and Darron, which helped tremendously!The dealership does give good customer service.

vataylor

23 de ene. de 2012

Excellent, friendly service. Salesman very easy to talk with and actively participated in closing the deal on the vehicle. Would recommend this salesman and dealership to anyone interested in purchasing a Nissan vehicle.

cnokes

1 de dic. de 2011

I have rated this dealer as good. We purchased a new vehicle and the dealer only had 1 key and no book for the car. I know they are working on getting this for us but as of yet they have not produced it. I had to call them about the items they did not call me. Had this incident not occurred or had been resolved by now this dealer would have gotten a great rating.

Ayanna Jenkins

20 de nov. de 2011

Kobie Jenkins and the Gray-Daniels Nissan North Team deserve a 5/5 rating for excellent customer service, professionalism and efficiency. I wanted to trade in my car for a new model, but had some reservations. Mr. Jenkins was more than willing to discuss all of my concerns, and he did not pressure me to make a decision. He was patient, proficient and worked around my busy schedule to ensure that I had all the necessary tools to make a decision that was best for me. I thank the Nissan staff and Mr. Jenkins for a wonderful experience.

Blondlady

18 de oct. de 2011

I really had a great ability to work with the good sales men at the dealer ship. I got the price I needed. I also got the car I had been looking at for a while. I'm waiting on them to get the my car brought in and in the mean time they are letting me use one until then. Yes I would be more than happy to tell anyone to come there and look at the cars and talk to the fine saleamen there.

Darlita

14 de oct. de 2011

I received very good service. I picked a car at first that had 140 miles with an exterior color of black, however, I really wanted an Ocean Grey exterior color with very little miles. Mr. Malone went out of his way to find the car that I wanted with even more features and only 10 miles; and the price was excellent. I enjoyed doing business with Gray Daniels Nissan North and will continue in the future.

Wondr79

30 de ago. de 2011

The Brandon dealership....Have been messed around on this purchase for a month now. Can't get a tag for my vehicle because the dealership won't release the paperwork until they receive the money from the finance co. Won't buy from them again. It's been one inconvenience after another.

Joe Biard

15 de ago. de 2011

Great location under a new manager. I was in a hard situation with a vehicle that my wife was the co-signer on. It so happened that they found a way to help out with getting rid of that situation for us as well as putting us into a brand new Nissan that was every bit as nice as the vehcle we were in before. It took some doings on their end and a couple of trial and error work efforts to make this happen for us and all in a price range and pmt structure we could live with. I have no prior experience with this location but I must say, this location under new dealership management seems to be on top of the auto sales game and I would highly recommend checking it out. The fiance people were tops. the salesman, Robert is the best I have ever delt with when buying a car. one more little tid bit of information. by accident I left the keys to my personal vehicle in the car I traded in. It was after the location closed on Sat. night. I made a call and not only one but 3 Nissan North employees were at the gate waiting for me, after hours, to help me out, when I arrived at the dealership to recover my keys! One of which was the General manager. Now, you tell me! what other dealership do you know that will bend over backwards like that?? Thank you all for the help and the wonderful service! sincerely, Joe

TGoldman

7 de ago. de 2011

He was very professional, kind and knowledgeable. He was polite and sincere.He not once tried to sugar coat the sale. A very great listener as well.His love for his job shows through his salesmanship.

emilygoeslive

2 de ago. de 2011

This dealership is like dealing with an inner circle of hell. First, it took me six hours on a Friday to reach a deal for a new Nissan Sentra. I leave with the car and they tell me that they will fax the paperwork to me so that I can get my title. The next week, they tell me that the bank won't give me the deal that we agreed on. They said that based on my financial information, even though I have an excellent credit rating which they knew about, I couldn't have the interest and months that I signed a contract for. Needless to say, after so much hassle and runaround, I returned the car. Absolute nightmare. NEVER BUY ANYTHING FROM THESE PEOPLE. They will rip you off.

mcinjxnms

6 de abr. de 2011

This was my second trip to the dealership to purchase a vehicle in the past 16 months. (I purchased a new '10 Frontier the first time.) No longer needing a truck, Jill worked with me quickly and efficiently to get the best deal, not only on the new vehicle (Versa 1.8S) but on my trade-in as well. Within minutes, I was signing on the bottom line, in the manager's office to pay for the vehicle (I was pre-approved) and leaving with my car. Can't ask for it any better than that, and I used to sell cars myself!

mary hamilton

11 de mar. de 2011

Overall service was great. Sales person answer all question or obtained the answer from manager. All staff was professional and pleasant. They worked hard to gain our business. They made themselves available for followup. We felt warm from greeting and our departure.

Steffjacobs

4 de mar. de 2011

Gray Daniel Nissan has the best sale person and other staff and team leader.thank u Nissan. I highly recommend anyone if they need a car. To come to gray Daniel Nissan. They call to check on u with the purchase that I made. I am very satisfied with my purchase.

hornet_Ms

28 de ago. de 2004

This dealership ran an advertisement in a major Jackson, Ms news paper stating that it had "Guaranteed credit approval" and that if they couldn't get you approved they would give you $500.00 dollars this doesn't state in house financing. Under the Mississippi Motor Vehicle Commission, Regulation 4 vehicle advertising this is "False Advertising" untrue claims no dealer may use every one approve, guaranteed approval, or any similar words.<br>I was lied to by there employee's and was told that I was approved by Capital One finance, but yet I got to letter from this comany telling me my credit was denied! Beware .