Christina21

26 de feb. de 2015

I went to Haddad Kia this past weekend as a first time buyer, and couldn't have asked for a better experience. I was able to trade in my 2007 Chevy Cobalt for a brand new 2015 Kia Optima, and I'm in love with it! My salesman was Nathaniel and he did an awesome job informing me about the amazing features in the Optima. He also went to the ends of the earth to make sure I got a great deal in the new buyers program. Everyone I spoke to was extremely friendly, knowledgeable, and accomodating. If you're considering a new car, Haddad Dodge/Kia is the place to go.

ladybugginsbug

19 de feb. de 2015

Just traded my Dodge Avenger for a Charger. I love my new car. The sales staff pulled out all the stops to make this trade for me. I am extremely happy with the results. Did I mention I love my new car!

Angela Goforth

18 de feb. de 2015

Just got my second car here after spending hrs st other dealers. Very good staff and very willing to work to get you what you want

Bonita

28 de ene. de 2015

Went to buy a used car and the salesman Gordon was very nice and informative. I was dreading the process because with my experience in the past buying a car is a long stressful process. Gordon made the experience quick and easy and not one bit stressful.

Ed Chill

21 de nov. de 2014

Loved how easy it was for us to come 150 miles away and purchase from this dealership, very friendly, helpful, clean facility's with a no pressure approach, Gary Chambers was the best. We have bought quite a few vehicles in the past from other dealerships and none of the sales people matched Gary's kindness, compassion and understanding of our needs. Definitely will be back!!!

Susieq

4 de nov. de 2014

It was a nice experience getting a car for myself the sales man was very helpful of getting me into a good deal the financing department gives me good monthly payments and Andrew Moran his the best management.... Thanks!!

Randy M

21 de oct. de 2014

I stopped by the service department at 11:00 am to check Coten and see about replacing the leaking front main seal on my pickup. She checked with a mechanic and he said not a problem, have it done today! And I also had them change the oil/filter as well. Very quick for not having an appointment and done when promised. Which was that same day.

Marvell

8 de ago. de 2014

My poor Avenger needs a software update/reset or something and I had a appointment early hoping I wouldn't be there all day since I had to work later. My wait time was a hour and it was done right on the dot! I went to wait in the lobby and was impressed with comfy chairs to wait in! I wasn't waiting for their shuttle but I would say that needs some attention because the people that were waiting got picked up as my car was done. Overall good service!

Frustrated Customer

8 de jul. de 2014

First of all, when I bought my car in 2006 the salesman lied to me by promising me I could have a certain rim & then writing up the contract without the rims. It took me a long and exhausting time to make them live up to their verbal agreement. Then recently, I took my car to have it serviced and the service "professional" kept extending my completion date nearly a week longer than originally promised. Very unprofessional was more like it, especially when he told me, "It's been hot lately and the guys slow down when it's hot." My jaw almost dropped. So, the two lessons I've learned is don't buy your car at Haddad and don't take your car to get it serviced at Haddad "when it's hot" in Bakersfield, CA. When is it not hot?!?!

BlueBiskit

15 de jun. de 2014

They are awesome...we were laughing the whole time and made the buying experience fun.

Super Stink

12 de jun. de 2014

I hate say anything bad about things, but this place is super stinky. This place is not all that its cracked up to be. Not very trustworthy by any standards.

F. Velasquez

31 de may. de 2014

Absolutely the best car buying experience ever. The salesman never pressured me once. He was sensitive to my needs and worked hard to give me an excellent financial package. Everyone there was very friendly and professional. I got a great car and left the dealership quite happy! Go Kia!

N.Marin

30 de may. de 2014

I originally made a visit to the dealer for an oil change. Spoke to a friendly salesman as I wondered around the lot to pass time by. I spotted a Durango and fell in love! I wasn't ready to purchase a new vehicle or even in the market for one at that time. I talked to the salesman and he was absolutely courteous, professional and not pushy. We exchanged numbers and about every three months I received a follow up call. I promised him tha when I was ready to purchase a vehicle I would definitely visit HADDAD DODGE again. I enjoyed their great customer service and patience. I would recommend them to friends and family. A year later I returned to purchase a Durango and found the same salesman that welcomed me with fast and friendly Service ( His customer service and friendlyness made me feel comfortable to return there). Thanks Victor! I love my new vehicle!

MikeG

29 de may. de 2014

Great place to have my Kia serviced. Friendly staff, with a comfortable waiting room. And FREE doughnuts!

ShaneJ

29 de may. de 2014

I was very impressed with the help I received, I was coming in a few times a month for a couple months trying to make a decision on what exactly it was that I wanted I was talking to the salesman named Andrew, he was very helpful in the process of buying a new truck. No crap or harassment, just straight forward. I gave my price and he made it work even though the dealership took a loss . I highly recommend you going in and talking to Andrew.

jen

25 de may. de 2014

Kia was amazings, as far as car lots go. The salesman was very nice, down to earth and really trying to just help us out. They ran specs on half d dozen cars at least for us. . I do look up prices and have an idea going into that situation of what we are wanting to pay. We walked in saying the range of the monthly payments we wanted and we got it. This was also working with a 1 year old trade in car, we were wanting to downsize so it was a little complicated. Whether or not we really got a good deal in the end, who knows but we are very happy.

Jack P

21 de may. de 2014

I was very pleased with the help I recieved from your sales people.

Shawn Price

21 de may. de 2014

Very professional sales team and managers service took great care of 2014 dodge journey when we had a minor issue my first Dodge and won't be my last with a great group of folks to back the product they sell

BarryE

20 de may. de 2014

I recently purchased a used Kia and took it to Haddad Kia for it's 15,000 mile service. Upon arrival I was greeted outside by a service consultant who recorded the vehicle details then took me inside to complete the service request details. They scheduled the required service and advised they would contact should any additional work be required. Shortly after leaving a call was received to say the service agent was recommending a new air filter and cabin filter. They were able to provide the exact cost of both these items. Less than 1 hour after dropping the vehicle off Haddad Kia called to say the service was complete and the vehicle ready for collection. On arrival back at the service center I was greeted by the service consultant who took me to the account office. The details of the service were explained and advice as to when the next service was due.

Kiaowner

12 de may. de 2014

So far I have had good experiences while taking my vehicle to get it serviced. The advisor seems very knowledgeable and courteous.

Christee

6 de may. de 2014

Nice to have a service department that gets you in promptly (without an appointment) and is up front about costs and repairs.

Grateful

2 de may. de 2014

I am not a fan of buying cars, however buying a car from Haddad was easier than most. I found the car on this website, walked in and bought a car. If you are buying a car Haddad is a good option.

Erika

23 de abr. de 2014

I went in to buy my first car and was very pleased with the service. I was unsure of how the process works for buying a car but the salesman took the time to explain everything and go through all the important details. I wasn't pressured, and even had to leave and come back and the salesman was very accommodating and nice. The salesmen was so helpful throughout the entire process, he was nice, friendly, and kept me up to date with the car when service was getting it ready. I really appreciated all the help he gave me with the features inside the car, showing me how to use everything and syncing my phone. I would recommend Haddad to anyone looking for a car.

Satisfied customer

17 de abr. de 2014

Much improved from two years ago. Service was great and have no complaints whatsoever. The mainteance was handled well from beginning to end. They even washed the car before returning it to me! Super!

edgar iraola

16 de abr. de 2014

I am from out of state costumer. I am very satisfied by your service advisor professionalism. I went in and out quick. The sservices done right and nothing for me to complain about. Note: You're service are very good. The only thing you need now is Wi Fi All delearship have wifi.

Lauren S.

16 de abr. de 2014

I went to get my second service done on my Kia Soul and Andrea was very nice and got my service paper work started. Then Rick Alvear was very helpful in recommending filters I needed for the cabin and engine, he wasnt pushy at all and said I could do one and then the other. The service was done in a very timely manner and Rick was awesome with his customer service skills. Every time I have gone there he has been very polite and great at recommending when to come for my next service so its not overdue and so my vehicle will run good. I really like this dealership because the customer service skills by the service and the salesman isnt pushy like most dealerships. Its always a pleasant experience when I deal with the service/sales staff at Haddad Kia.

Bill

14 de abr. de 2014

In and out very detailed on future services needed and quick quotes

KLyday

30 de mar. de 2014

Great Experience buying a new car. The salesmen were very nice and helped me find my car at the price I wanted. I love my Kia!

Robert Reyna

29 de mar. de 2014

I went into the service department for my first oil change. They were very courteous and friendly. My automobile was serviced and washed quickly with very little wait time! I'm very impressed and I will definitely continue to have my car serviced by them and will be referring friends and family!

GPSenner

26 de mar. de 2014

Pam Waldo was great, she spend a lot of time with us working out many deal variations, if the service department is half as good as her we will be most happy

Abel Aguilar

26 de mar. de 2014

Wanted to see about test driving a new Kia for a future purchase, so I test drove a Sorento and really liked the comfort, efficiency and handling of the SUV. Bob Malec was very through and answered any questions I had. I ended up purchasing my new SUV after finding out that I qualified for a lower interest rate that ended up saving me over $7,000 over the term of the loan. I have never seen such professionalism and respect for customers and Bob went over all the features of the Sorento prior to me leaving. I would highly recommend them to friends and family and will purchase my cars from Haddad Kia

Erin Marie

10 de mar. de 2014

Best experience buying a car I've ever had. Our salesman, Jordan, was amazing.

Virginia

7 de mar. de 2014

Rick was a great help and would recommend him and his employees to anybody

Vbar

6 de mar. de 2014

Kia Service was great! They made the process easy going and was very helpful with any and all questions of mine!.

Tommy Norman

2 de mar. de 2014

You have some great people working for you. Andrea is a good Service manager. David very good service writer. Shane casher, very nice , and helpful. If the rest of your people are like these three , your going to sell a lot of cars. As these people went out of their way to get my car fixed.

Julie

28 de feb. de 2014

Great service and friendly staff, love my new car!

NomoreChevy

27 de feb. de 2014

My visit was a short one but whether your there for 30 minutes or there for an hour, your experience will be the same. The Employee's are Friendly. They are quickly attentive to your needs as soon as you arrive, and make sure you are well taken care of form beginning, to end!

fmcash75

22 de feb. de 2014

This is the second car I bought one in 2001 and one and 2014 very friendly worked with me

IVM

15 de feb. de 2014

KIA has come a long way from where they started. I'm very impressed with how the vehicle has been upgraded. It has a better style and quality. The vehicle runs very smoothly and is very comfortable. The sales crew was very informative about the vehicle.

Brenda S.

10 de feb. de 2014

We bought my husband a truck a few days ago and now I wish that I had come here a year ago when I had bought my new car. The salesman wasn't pushy, but showed us everything we wanted. Very patient. They even beat the APR that my bank offered. They were determined that we were going to leave happy.

[LuisN]

5 de feb. de 2014

I bought both of my Kia here and I've been servicing my cars here ever since. I wouldn't go nowhere else to do the services on my cars.

Kevin Purvis

4 de feb. de 2014

This is one of if not the best car buying experiences I have had over many years. Terry Wilson was exceptional in making me feel like a very important customer and he set me up with salesman, Jordan to do my test drive. Jordan was excellent as well. Terry gave me exactly what I wanted for my trade and i never felt any sort of pressure to close the deal. Terry has oblivious been in the car business a long time and knows how to sell cars. I do not like being pressured into a deal and I could not have had a better car buying experience. I am so glad I chose to purchase a Dodge from Haddad Dodge. There were some door dings in my car that were written to a due bill and i found some more the next morning which i came back and showed to the finance manager. Paul took the time to come outside and look a them and he amended the original due bill. Paul was not pushy like some finance managers on selling gap and extended warranties. Paul did a great job as well. When I brought the car in the next morning, Michael Haddad even came out to ask me how I liked the car. So I was very impressed with the way I was treated by the Dodge family. If your look for a car, give Haddad Dodge a visit. I went to Chevy 1st and would up getting a way better deal at Haddad Dodge. Unbelievable deal!!

KBarker

31 de ene. de 2014

The sales and service team at Haddad Kia are exceptional.

Bradley

27 de ene. de 2014

Ours sales person (Pam) was great! She had sold us our firstKia Optima in 2011. When we went back we asked her for again and she was awesome!!

Tamera Grantham

27 de ene. de 2014

I don't have one complaint from the beginning of the buying process to my vehicle being serviced. Everyone is very friendly and helpful and I received my first oil change for free. I am a single woman and I never feel like they are taking advantage. Great car dealership and I have and will continue to tell my friends and family to buy their vehicles from Haddad.

Kenneth

25 de ene. de 2014

The service department has always shown me only their best. I am very comfortable with them and trust that they will provide me with a reliable truck.

Esther

24 de ene. de 2014

Very friendly and I didn't have to wait long I even got my car washed. Very happy and satisfied with customer service person who helped me out.

George

22 de ene. de 2014

The staff was friendly and helpful service doneina timely manner was called promptly when my car was finished I was very impressed with the staff professionals

John

21 de ene. de 2014

I brought my new 2014 Forte in Wednesday afternoon, following a verbal warning over my speaker system advising me that something may be wrong with the engine. I was expecting that I'd have to come back as I didn't have an appointment; but Dave Miller and your staff took care of it immediately! I was impressed and grateful.

Frank

21 de ene. de 2014

I have bought 3 kias in in last 10 years totally happy with Haddad kia.

Denice

20 de ene. de 2014

The custamer service was awesome! The service was great they fixed everything and fix a recall that i had no idea about. They also washed my car for me.

Kevin Hatcher

20 de ene. de 2014

Had a great experienc with the kia service departmen. Went in with multiple repairs needed,left with a repaired and spotless car. Gave me a beautiful rental while they did the repairs so i would not be inconvenience. Give haddad kia 10 stars!!!!

Charles

16 de ene. de 2014

I am most impressed by the friendly professional advisors and the speed at which my service was completed. I will continue to have my car serviced at Haddad Kia and will refer others. Thank you.

Rose

16 de ene. de 2014

they are really good about getting you out in a timely manner, they are very professional when working and talking to you and very detailed about what needs to be done and what will be done

Kathy P

10 de ene. de 2014

After four days I finally got my van back and boy am I happy. Cotton tried her best to make that happen but they were so far backed up, she did get me a rental at no cost to me so I could attend a very important meeting, wish I had that rental after the second day so I could be better organized for the meeting, but all worked out and that rental made me think about buying a new car...what a car that new Dodge Charger was. Will have to wait for a bit but enjoyed the ride.

Pattywagon4

9 de ene. de 2014

I bought my Kia Optima SXL in October. The whole process was painless! No sales pressure like I received at my previous car shopping experience at another dealership. I just had my first service. All's I can say is EXCELLENT customer service from the moment I walked in! Thanks to ALL the friendly staff for a GREAT experience!

Vivian

8 de ene. de 2014

I like the friendly staff and they make you feel right at home. Everytime I have been to kia they have had the best customer service !

Steven

8 de ene. de 2014

Vehicle recall. I was assisted by Greggette Clark. I must say sheis wonderful to work with. She is an asset to your company. Although the vehicle was not fixed, it was checked out.Thanks for having such capable staff.

49er Fan

3 de ene. de 2014

Came in for a recall on a stop light switch and had excellent service. Both technicians were very helpful and friendly. Car was done on time too. They also pointed out the car needed new tires which I hadn't noticed.

Monique

31 de dic. de 2013

This was my first time having to take my Sorento in for repairs. Had a family member tell us what the problem probably was so we had an idea of what and how long the repair was going to take. We were thinking it was going to take at minimum 1 day for the repair and that's exactly what we were told. They were wrong, it only took 4 hours. Everybody in the service department was very helpful and friendly. Very happy with the overall experience.

Djelignouma

30 de dic. de 2013

I like the fact that Rick the representative is courteous,dependable and efficient. He addresses the issues that my vehicle is having and he makes sure that I am satisfy before leaving the dealership. Most of all, being a female, I know that I can trust him. More power to that gentleman and the KIA team at Haddad.

ChrisR

29 de dic. de 2013

The service provided to me at Haddad KIA has been excellent every time i have gone in for my service needs/maintenance. Rick has always been really helpful and has answered all my questions every time.

Michelle

28 de dic. de 2013

I didn't have to beg for a rental while my truck was being repaired under a covered service issue, it was offered to me. Friendly service and all problems resolved.

Jacqueline

23 de dic. de 2013

I was very comfortable, happy with the way I was treated, happy with my experience at KIA, everyone was helpful and nice, and I got the car I wanted.

Victor

21 de dic. de 2013

Prompt and friendly service. I was given updates about the status of my vehicle in a timely manner. Bought my Kia here and will definitely be returning to buy my next vehicle.

Sue

20 de dic. de 2013

I have gone to Cotton for my services rep since I bought my truck in 2005, because she will tell me when I should have something done or when I can wait. She has helped me take really good care of my truck

Donna

20 de dic. de 2013

All staff was knowledgeable and friendly Professionalism in dress and appearance of premises was impeccable! We were treated professionally and our questions and concerns were treated as important and handled promptly. We purchased a 2014 Kia Optima. Within 48 hrs of owning it however a clicking sound was detected upon cold start. We immediately brought the car back to be checked out. A call was received the next day earlier than promised!! The car needed further testing. The sound had been recorded and sent to Korea. A loaner car was offered immediately and without having to be asked for. At no charge to us. It was at Thanksgiving holiday time, given this it was handled pretty fast and following proper warranty procedures a new engine had to be ordered and installed. We received the car back and all repairs have been made promptly and in a timely manner. However we bought a new car! Not a new car with a new engine. We expect a new car in return. This was a Christmas gift.

Ipp89

19 de dic. de 2013

Haddad service went above and beyond to fix the problem on my '06 Charger they found the problem and corrected it. Cotten in the service department was excelent. she kept in contact with me letting me know everything that was going on.. my family has been buying cars from Haddad for a long time now and we will continue to do so. sorry about my last post guys! was just frustrated! your AWESOME!!!

Maria Juana

10 de dic. de 2013

The reason I came to Kia was for my 30,000 mile check up, I decided not to come to Kia ever again since the customer service was a horrible experience for me about 1 1/2years ago, but this time around I was delighted with amazing customer service and proud to be a Kia member once again. I will continue to bring my car to get service at Kia.

John

10 de dic. de 2013

They were very friendly and were right there to help the minute you walked through the door, they were quick to get the work done, they asked if you had any questions and answered all questions, Very very nice , very pleasant atmosphere, keep up the good work.

JGlaser

10 de dic. de 2013

The Service at Haddad Kia was excellent. Everytine I have any problems they are more than accommodating to me. Super friendly and helpful!

Fernando Martinez

24 de nov. de 2013

Every time I take my Ram 1500 to service they help me very profecionally and always they get me out of there faster than I expect it.the advisor was very explicit about my truck problems and possible solutions thanks.

Semi Conductor

11 de oct. de 2013

I had some malfunction lights on so I called the dealer to make an appointment. I was informed that I had an Anniversary credit that expired that day. When I took the car in I found that not only were the repairs completely covered under warranty but that I could pick out a couple hundred dollars worth of accessories for FREE! Tires rotated, oil changed, wiper blades, all filters a bunch of other accessories and the mechanical issues all fixed for FREE! Some of the accessory items had to be ordered (a car wash never happened). I was promised a call when the orders arrived and it has been over a week, still no call but I don't think it's unreasonable yet. As for the staff, YOU LAUGHED AT MY JOKES! YOU ALL ROCK! You made this old gal happy and I received free stuff, we all win. As far as recommending this dealer, sadly I wouldn't. My reasoning is that I was promised discounts on the original purchase that I ended up not getting. So I paid way too much for the car. Yes, it's my fault because I took it anyway. I was tired, I only had the one day in town and I just signed on the line so I could get the car and go home. It leaves me regretting the purchase here. The car itself, a 2011 Sportage which I purchased new, is loaded with extras. It is however, uncomfortable for long distance travel, the back window is too restricting for clear vision, it rides like a small tank and I don't feel it gets enough gas mileage for its size. On a positive note, I have had minimal mechanical issues with the car. It gets me where I need to go.

Ram 2500

14 de sep. de 2013

We will never buy from Haddad again. We have taken in our brand new 2013 Ram 2500 3 times to the service department. The first time they buffed out the scratches and started putting on the tunnel cover. But the tunnel cover was torn so we had to bring it back. When we brought it back they were so over booked they never touched the truck. Took it back yesterday and they put the wrong tunnel cover on it. We traded in our old truck and they left our our information in the truck and the new owner called our house asking us questions. Today I called the dealership 3 times to talk to the GM and he is never around. Save yourself a lot of time and go some where else. We love Dodge trucks so the next time we buy wont be from them.

Rigo

13 de jul. de 2013

I own a dodge diesel truck and it takes 15 quarts and they only put five quarts cause I had to add ten quarts after I drove it like 6000 miles and I'm wondering what that is doing to my engine, and all I read was nothing good about driving low on oil and I only have 70000 miles on it I think they owe me a new engine cause I know my motor is not going to last . Just letting u people know that they don't even show u the dip stick so you know before you drive off. I'm deeply disappointed !!!

A VERY DISPLEASED CUSTOMER

10 de abr. de 2013

I PURCHASED A BRAND NEW DODGE CHARGER IN 2010 WITH A 100K MILE EXTENDED WARRANTY . MY CHECK ENGINE LIGHT CAME ON.. HADDAD DODGE INFORMED ME THAT IT WAS A BLOWN HEAD GASKET. HADDAD DODGE IS REFUSING TO FIX MY CAR.. MY CAR IS TO NEW TO HAVE ANY OF THESE ISSUES.. THEY WANT PROOF THAT I'VE BEEN GETTING MY OIL CHANGED, BUT I HAVE HAD THIS CAR FOR OVER 2 YEARS AND IF I WASNT GETTING MY OIL CHANGED MY CAR WOULD HAVE BROKEN DOWN A LONG TIME AGO.. NUMEROUS PEOPLE HAVE TOLD ME THAT THEY ARE HAVING THE SAME ISSUES WITH HERE DODGE CHARGERS AND HADDAD DODGE IS REFUSING TO FIX THERE CARS AS WELL. I WILL NEVER BY ANOTHER CAR FROM HADDAD DODGE.. VERY DISPLEASED WITH THEM

BonitaCa

9 de mar. de 2013

This was my first experience with Haddad Dodge Service was great and staff was very helpful and friendly they even took the time to sync my iphone to my new bluetooth that they had just installed and I was empressed how short of time that it took for my truck .

Sherryw

17 de feb. de 2013

Had first oil change and tire rotation on my new Journey, on a Saturday. The service advisor's were polite and helpful with questions I had. My vehicle was ready in about 35 minutes. For a busy Saturday, this was very impressive.

Denise K. Hatfield

30 de nov. de 2012

The purchase of my new Dodge Pickup was a great experience. The sales person, Pam, was very helpful and knowlegeable. In fact, all of the staff were extremely friendly and helpful. The dealership was clean and well organized. I would recommend this dealership to any of my friends, family,

Tracy Blue

26 de nov. de 2012

I would recommend this service department, for their prompt service and understanding communication.

ruthsmini

18 de sep. de 2012

I brought my mini cooper in for oil change tire pressure light and noice tapping coming from under the hood they could do the oil change and told me they would have to send to BMW for the rest I agreed and made appointment with BMW. I left the car all day at dodge they told me if i got back after 6pm key would be upfront i got there to pick up at 6:05 car out front unlocked no keys or paper work up front good thing someone was still in service took her 45min. to find my keys and then the tire pressure light still on and also now the service light. Someone in sales said would have service manager call me Sat. morning no call took car back Monday only for them to tell me it had to go to BMW now it has been a week and nothing done i am taking to Cooper dealer. No help at either delership.

Scottie (D)

5 de sep. de 2012

service manager was very nice and knowledgable,workers were friendly, and the atmosphere was happy. i went there on a recall for my truck and it was finished in a good time period!all and all it was good.

dunespit

5 de sep. de 2012

this was not my first time here...but this was by far the fastest

CounselorDave

4 de sep. de 2012

You are assigned a rep to go all the way thru your visit. Dealer has great facilities for waiting... even had a doughnut. An issue arose at my appointment, and the rep just took it and personally worked it out, in a very reasonable time. Very courteous employees in every department I dealt with.

Flash

30 de ago. de 2012

An oil change & brake inspections took 4 days. They had horrible customer service. Do not take your car here for service youl be greatly disappointed! I will NEVER go here for service unless it for warranty issues.

Rodney

29 de ago. de 2012

Staff was courteous and service performed in reasonable time.

mikee

21 de ago. de 2012

We have used this dealership for all of our vehicles needs including lube oil filter changes, etc. They offer a good price & coupon deals!!. Quality and great service is what makes them awesome.

Axil1

19 de ago. de 2012

Brought my Ram 2500 in for first oil change. Service was fast & the truck was washed. Although the first service was free, they have package programs to reduce the future cost.

EbeHW

3 de ago. de 2012

I bought a Ram 1500 new 6 month ago and loved it and while I had it, your service department was more than excellent and " Cotton" was top notch. I soon discovered that my wonderful truck could not accomodate my older Dad and other older folks, too hight to get into, so, I came back to see what I could trade for. I have literally had 100 or more car dealorship experiences and this time I was hooked up with Kurt Cooper, I must tell you that he is one of the very best I have ever dealt with and would purchase another car from him when the time is right. I ended up with a new Kia Soul, a surprisingly roomy and tight car that I have already grown to love as my Soul= Mate. Good job Haddad, your entire group is top notch. Ebe Winter, retired non profit executive

Mr Waldo

28 de jul. de 2012

The Service end of Haddad Dodge-KIA is awesome Could not get much better. The Body Shop is a different storie, My car was promised back by 7/20/2012,The repairs was Compleated and taken to the detale shop on 7/19/2012 where it sat I talked to Eric DE Ponce on the after noon of 7/23/2012 I was told It would be Ready by 11am 7/24/2012 I did not get my car back until after moon of the 25 with no explanation why it took so long to detale my car Donald E Waldo

4x4 Toy

27 de jul. de 2012

Over all rating is Outstanding, rated five (5) stars,. Helpfulness with questions 5 stars, Knowledge 5 stars, Friendless 5 stars, Politeness 5 stars, The shuttle service is outstanding as well, 5 stars. My experiences with Hadad Dodge is well above average they take every step to provide the best possible customer service and strive to make you feel comfortable .

Susan Bryant

26 de jul. de 2012

We have bought 5 cars in 6 years from Haddad Dodge & Haddad KIA. We are pleased with every area of the dealership. The only problem we have ever had was when Andrea & Cotton were gone. Please don't ever let those girls go. They stay on top of their work in the service department.

Lady J 84

22 de jul. de 2012

My husband and I were looking for a car that was reliable and have more room for a 5 year old and a baby on the way. The people at Haddad Kia was awsome and my sales person was great. I love my new 2013 Kia optima. The car rides smooth, plenty of space, I just love everything about it. I'm really glad my husband and I purchased this car.

Challenger owner

20 de jul. de 2012

Very friendly staff with a knowledgable reputation in repairs and services. A highly executable dealership with a strong reinforcement of customer service. Wouldn't take my Dodge to any other place.

FirstKia

19 de jul. de 2012

Ok so we have had our Kia for one week now. Absolutely LOVE IT....We have bought a number of new cars in our lifetime and really dread having to go thru the salesman thing. But you know what, that didn't happen at Haddad Kia. The salesman was extrelemely nice and so where the finance and managers. If I ever have the need to buy another vehicle, it will be thru Haddad Kia. They wre the best...HIGHLY RECOMMEND to anyone.

MaryP

19 de jul. de 2012

Fast and friendly outstanding job. I was in and out within 30-45 min. The people where very friendly and the price was not bad at all. O would diffently recommend my friends and family to buy there car and get it serviced here.

FirstKia

17 de jul. de 2012

We just bought our first KIA. We love it. The Salesman and dealers were very friendly, nice and patient as we asked a lot of questions. Would highly recommend this dealership.

carla wyatt

13 de jul. de 2012

My sales guy was terry and hewas a great salesperson he showed me several kia cars and he never pushed! He let me make MY OWN CHOICE! And I picked the soul he showed me everything I needed to know about the car and where to get it serviced when the time came ... I would dor sure refer friends and family to him and kia they were all really great

soul lover

12 de jul. de 2012

My name is Barbara, I recently took my daughter to buy her first car and since I already own a Kia Soul it was we knew it was the car for her. Paul our sells man did a wonderful job in explaining everything about how the soul has improved since mine was purchased in 2010. If we didn't already have the plan to buy one when he was done we would have!

Researcher

11 de jul. de 2012

Trust me, I am a researcher. I needed to lease a new car and went rounds deciding which car I wanted. I visited the KIA dealer multiple times and never felt pressured to buy -- in fact I brought someone else back with me and they purchased a car at the same time. The staff was always friendly, and never pushy. In fact we made them stay late one night (and our salesperson late 2 nights). It was a pleasure to do business with them

Love new car smell

7 de jul. de 2012

Haddad Kia made buying a new car very easy. I found the vehicle I wanted on Cars.com, called the dealer, made an offer and they accepted. This dealership is about 150 miles away from my city of residence so we set up a lot of the paperwork via fax. We then arranged a day for me to go to the dealership to pickup the vehicle and complete the final paperwork. I was in and out of the dealership in under 2 hours. The staff was great to work with. I had the great experience of working with a mother/son team which was fantastic. Would definitely recommend them to friends and family if they were interested in a Kia.

lc1983

4 de jul. de 2012

I had a great experience at Haddad Kia. The salesman was not pushy, answered all my questions, and definitely did his best to find what I was looking for. I am very happy with my new car and the service I received at Haddad Kia.

mac64

29 de jun. de 2012

hi my name is mark carter i appreciated the service that this company provides and excellent customer service the price was right and they did what they needed to do on my car. and i want to say to them is keep up the good work keep making the customers happy and leaving them with a smile.

chingpea

22 de jun. de 2012

My husband and I met Matt W. at the dealership to just take a look at a Dodge Ram 1500 Big Horn we found online. After speaking with Matt and test driving the vehicle, we knew it was exactly what we needed and wanted but didn't know if we could make it happen. Matt and his finance team reassured us and by end of day, we were owners! We absolutely, highly recommend Matt and the team at Jeep/Dodge for all those looking for a vehicle.

gold car

19 de jun. de 2012

Just recommend that the service dept does not leave behind parts in the engine.

rkmhunt11

11 de jun. de 2012

I have visited Haddad Dodge 4 times for regular scheduled service. Oil changes, transmission service, fluid chages in transfer case and rear end. Each time everything has went well, time quoted was kept, and with the service coupons the price was not bad. Will continue to go to Haddad for this. Now the purchase of my 2011 Ram 1500, bought from Haddad, was not as good.

tow company

11 de jun. de 2012

we took our truck to get serviced, they took too many days to get it running. It was a easy fix and they had our truck for 5days. Instead of telling us the truth they gave us the run around.

Mr. Mango

9 de jun. de 2012

Haddad Dodge is great!!! I have had the best service everytime I have been there. Whether parts or service Haddad is the best

dallas

6 de jun. de 2012

sami was an excellant saleman. very pleased with all the personal we delt with

dodge

2 de jun. de 2012

HI MY NAME IS MARK CARTER AND MY VISIT TO HADDad dodge was for service repair and it was excellent customer service, price was right. and the staff was nice

Emanuel

30 de may. de 2012

Great service by a great team !! I had to wait a cpl hours to get financed and that was due to them being so busy memorial day weekend but once they got to me I was done within 20 minutes !! Ninos was my salesmen an he was awesome !! I would defiantly go back to haddad to purchase my next car ad recommend it to my family and friends !! Pleased customer :-)

bobbs

29 de may. de 2012

i took my truck in to have a tow hitch installed and to also have them check why i had no air blowing out the back vents.some how my battery terminal connector got broke instead trying to get it fixed (it wasn almost time for them to go home) the bring a junk loaner truck with no gas in it.i went a total of 5 days without my truck due laziness and incompetence.

Grampa

25 de may. de 2012

I have always received prompt and courteous attention when at Haddad Dodge service department. I've had my truck in for a battery replacement, which they replaced at no charge on a warranty,[no prorating], then I later discovered a small fluid leak on the transmission again a warranty repair taken care of promptly. I recently took my truck in for service, and it was back sooner than expected and all services done well. Thank You, Haddad Dodge

ajmarie

14 de may. de 2012

I use to like Haddad dodge, so much that I've bought 3 cars from them. Lately I've had to take my 6th month old challenger in 4 times for problems, part of the problem there is I live 40 miles away, so I have to take off work for this and pay for gas. The service dept. Is crazy busy so no walk in's on a Friday afternoon found that out the hard way. This car is brand new and has had 3 different problems, the last problem was not fixed properly so we came back for the second day in a row, not my idea of thorough service. We also went back to buy another truck and was turned away by the salesman, who thought in his personal opinion that we couldn't do a trade in we didn't even make it inside.

Maribel

9 de may. de 2012

Salespeople were awesome. Will did a great job showing us everything about the new car.

Korina

8 de may. de 2012

Love my truck but check engine light keeps coming on. Third time since February. Not happy.

GABLE FAMILY

7 de may. de 2012

GIOVANNI WAS THE PERSON WHO HELPED US, HE WAS VERY POLITE AND DID NOT HAVE THE "PUSHY" SALESMAN ATTITUDE. WE HAD LEFT ONE CAR LOT THAT DAY FOR JUST THAT REASON. THIS IS THE THE 2 ND CAR WE HAVE BOUGHT FROM A LOT AND THIS TIME WAS MUCH MORE ENJOYABLE THAN THE LAST. THE STAFF WHERE VERY NICE AND LAID BACK. EVERYONE WE TALKED TO WAS GREAT

SRT392

2 de may. de 2012

I made an appointment for an oil change and it still took an hour and a half. Why make an appointment.

BillDavis

1 de may. de 2012

I have aloways had really good service at here except for a period of time they had a new service manager. He didn't appear to be able to relate to the customers or care one way or another. I'am glad he left and during my last two visits, service was excellant and it also appeared that the employees were happier there also.. Always in good spirts and ready to help with a smile on their faces and a pleasent greeting. Keep up the good work.

driver

1 de may. de 2012

Service rep was friendly & advised me that they would call me about what was needed. they did call to inform me mwhat they found & that the car would be ready before the end of the day, car was ready as promised. overall visit was very pleasent.

HugoW

29 de abr. de 2012

No haggle, no pressure sales. i told them what we were looking for and Terry showed us around. We were up front thatvwe were shopping around and after three days of just that we happily went back to them. Most local dealerships of other brands and the KIA dealerships in the L.A. Area could learn a thing or two from the Haddad staff. Very positive experience, just like in the good old days when customer service was above everything. We are in the market for another car around the end of the year and I believe we will save the time for shopping around and just go to Haddad, after being pushed around by snoddy Ford sales staff and disrespected by Volkswagen and Hyundai staff speaking Spanish in our presence and making us feel very uncomfortable. GREAT JOB Haddad. And thanks !

CHRIS

25 de abr. de 2012

NONE THAT I WANT TO MSHARE WITH ANYONE. THERE WAS NOTHING NEGATIVE TO REPORT, AND THE VISIT OVERALL VERY GOOD.

Hammer

19 de abr. de 2012

This is the third time I have experienced the same car problems and taken it to the nearest dealer this is the first one who dealt with me honestly and did not try to up-charge me for things I did not need.

delia

19 de abr. de 2012

i went in for a repair on my automatic lock, and had no problems getting it fixed.

Cynthia

17 de abr. de 2012

A Family Member suggested that I take my car there for them to look at! Excellent Service!!!

Mopar Fan

16 de abr. de 2012

I was looking for a new vehicle for work and play. Haddad Dodge in Bakersfield was able to meet both my needs. After test driving the new trucks I found myseld in a 1 year old Ram. Perfect vehicle for work and play. The salesman was very nice and not pushy for once. Not having the perfect credit they were very understanding and wanted to help me get the truck I wanted. I will recommend them to my family and friends for their vehicle needs.

Randy

16 de abr. de 2012

Always quick and never had to wait. Good discounts for scheduled services.

Ladub1

16 de abr. de 2012

Leased the new Kia Sorrento. Had it two weeks, sticker said 21 to 28 mpg but it has not gone over 20 mpg and averages about 18 mpg. Otherwise a very nice car with lots of options.

tiger eyes

13 de abr. de 2012

Started at 8am was told would be 1 hour it took 2 then when we got the car back and got on the freeway the weather strip under the hood was have off and bowing in the wind took the car right back and they said that happens but the will get it repaired right a way that was about a half hour that was at 10:30 its know 11:30 and I'm still waiting. There was never I'm sorry or anything like that. Buying the car was great sevicefrom that department top of the line. The repair department the worse we have ever had

ramtruck

7 de abr. de 2012

When I purchased my used truck the salesman said there was no smoke in the cab which later was not true. I mentioned the front tire was low and the salesman told me I could go get some air, nitrogen is in the tires. I was out of town a few days later, my tire was really low and I had it filled with nitrogen. The next day the tires was really low again so I called AAA. The rim had a locking lug nut and because there was no key for the locking lug, the tire could not be changed. I called Haddad and talked to the sales manager and he told me to go to any tire shop and they can change the tire and Haddad would pickup the tab. I had the locking lugs removed from the other 3 tires. I got everything taken care of and when I presented the invoice to Haddad they said they would mail me a check. I was lucky to be at a place where I could get my tire fixed, otherwise I would of had to have my truck towed. Haddad service put new lugs on the four tires.

Mopar Mel

3 de abr. de 2012

I could not get anyone to answer the phone in service on one day (called 2-3 times and gave up). The next day, no one answered until I told the receptionist that no one answered my call the previous day and she got someone to pick up. This is not good service - at least pick up the phone and take a number (or the receptionist could have done this if service is too busy)

Kungfuman

2 de abr. de 2012

I am very happy with the purchase of my vehicle from Haddad Dodge as well as the service I receive whenever I take my vehicle in.

Rookie

2 de abr. de 2012

Took vehicle in for power window repair and detailing. They were not able to get the detailing done and unfortunately when I got home the window stopped working. They picked the Durango up from my work location and had it fixed and detailed by the end of the day.

Eileen

2 de abr. de 2012

Richard provided me with outstanding service and even helped me catch my doggie that escaped!

Mikee

2 de abr. de 2012

We were greeted promptly, even though there was only one person writing orders. We told him why we were there. he took our info & told us he would call us when it was ready.

Jeremiah

28 de mar. de 2012

I brought my car in for a quick oil change and check up and was seen right away without an appointment. They even honored a coupon that i had recieved via text message from Dodge. The whole process was completed in a very timely and effecient manner.

DaveZ

27 de mar. de 2012

Great service all around. Sami made the purchase fast, thorough and very easy.

Big Ray

22 de mar. de 2012

I needed for a manufacturer recall to be fixed in order to register my truck. No appointment was required; they fit me in and got me in and out as soon as possible. They also did an inspection to make sure everything else was in good working order. Overall, I was very pleased with this experience and will return in the future.

skipper

20 de mar. de 2012

Its either the computer status is not reset, the service sticker is not replaced or the milage on the sticker is wrong. I mean every time! This is not brain surgery. Just have the service tech. check these items before telling the costomer their car is ready. Makes me question what else they may not have done.

NewKiaSoulOwner

20 de mar. de 2012

We came in for a specific car after having driven a Kia Soul over the weekend. The sale was smooth and well done. Rob Ruiz was terrific as were the other staff.

krazyforkorn

19 de mar. de 2012

I was stressed enough in the car buying process and the team at Haddad-Kia made it easy and less stressful. They were helpful even beyond the date of purchase.

Proud Father

16 de mar. de 2012

The salesmen were great, the facility was great. However, I was a little disappointed with the customer service in the service department. Specifically, I am referring to the fact that letting me know the status of my car took 3hrs and several phone calls. The service writer that was handling my car was apparently busy, I understand that. However, I think that other service writers should be able to check and get me answers. My service writer should be able to yell across the room and say We are still working on it or something to let me know what I should do. Maybe I am too picky.

TEHACHAPI

9 de mar. de 2012

HAD A RECALL SENT TO ME AND HAD TO GET MY TRUCK INSPECTED PER RECALL. ALL WENT WELL, BUT MOST IMPORTANTLY WHEN I SEE ANDREA I CHECK IN TELL HER WHAT'S UP AND THEN RELAX IN THE WAITING AREA. SHE HANDLES EVERYTHING ELSE! USUALLY TIMELY IF THE MECHANICS ARE NOT TOO BUSY. UNFORTUNATELY THEY HAD TO REORDER A PART WHICH GOT MISPLACED? SO I'LL HAVE TO GO BACK TO SERVICE. NOT HAPPY ABOUT THAT BUT IT'S ALWAYS GOOD TO JUST SAY HI TO ANDREA. OVERALL DODGE MAKES THINGS RIGHT IF THERE'S A PROBLEM. LOVE MY 3500 DUELY PICKUP AND HIGHLY RECOMMEND THIS TRUCK TO ANY AND EVERYONE!

Jennn

8 de mar. de 2012

over all I was happy with the repair job on my dodge grand caravan, however I was very disappointed in the length of time the diagnosis took. I made an appointment for Monday morning at 8am dropped my van off and that afternoon they called and told me that they had not had time to look at my van yet and wanted to keep it over night. the following day I never received a call so I called the dealership that afternoon about 1pm and was told they had just finished diagnosing it and that my barring in my alternator was bad and needed replaced. but it still ended up taking an additional 24 hours to do the repair. In the end my van was in the shop from Monday morning at 8am til Wednesday at 2:30pm. I think that was bit excessive for diagnosis and repair considering I had called the prior week and set up an appointment.

Wayne

4 de mar. de 2012

Oil change with not problems. Clean waiting area with complimentary coffee.

Blender

1 de mar. de 2012

I appreciate that the service representative was able to track my prior service to help me determine the work which needs to be done. I appreciate the coupons I was able to use to reduce the cost of the service (I still think $165 is too much to service the rear differential). Andria worked with me to get my vehilce back to me when I needed it. thanks, David Halsell

Zeke1

29 de feb. de 2012

This dealership has an Outstanding Service department. I took my car in for some work and had it back in less than four hours. I have two Dodge brand vehicles and always take them here for all my service needs.

Dodger Blue

28 de feb. de 2012

I love driving around in my Dodge Charger. When the family goes anywhere we take the Charger. I

Have none

27 de feb. de 2012

over all experience very satisfactory and timely this time.

Nicko

26 de feb. de 2012

My experience at Haddad Dodge was great the service personel was very polite and friendly. Ive had prior experiences were it was not as pleasing, but its all different now. I am pleased to share that i will be returning for future maintense and repairs for my truck. Thank you

Happy Customer

21 de feb. de 2012

I am very pleased with my Rio and the buying experience at Haddad. Me and my wife were treated with courtesy and professionalism. The particular madel of Rio was difficult to find but was able to identify it as it came in. We came up from Carlsbad to meet Robert who came in to meet us on his (normally) day off. Thanks to him and the rest of the team to make the process easy and quick.

marky

21 de feb. de 2012

Had my truck in for recall repair of AC/Heater. Good quick service in and out in under an hour.

Hyphychick

20 de feb. de 2012

I am very happy with the service I received from haddad dodge they made sure I was satisfied with my car and helped with any questions u had

Love my truck

20 de feb. de 2012

I had a great experience. Service personnel are always helpful. They are always very thorough in reviewing the expected service.

Timus

20 de feb. de 2012

We had some issues with our vehicle and Mrs. Clark listened to our concerns and made sure that the issues were explained correctly so they can be addressed properly by the tech. I appreciate that she took the time to call me twice the first day and then when they when the were able to pinpoint the problem the next day an fix it. Mrs. Clark professionalism was a welcome experience for us during our visit. Haddad service for us was A+. Thank you Mrs.Clark and Haddad.

Hyphychick

17 de feb. de 2012

I am very happy with the way they take care of their customers

Tanabug:)

15 de feb. de 2012

I bought a car 2 years ago from ur facility. My experience was so awesome, that my parents and a friend bought a car from you also. So of course the first place I contacted when needed a car for my daughter was YOU! It was another wonderful experience and another friend ended up going and purchasing a car from you as well. So, the only thing I can say is I am trully loyal to ur facility when it comes to purchasing cars!!! I love HADDAD DODGE/KIA !!!!! Thank u so much!!!

Former Auto Worker

14 de feb. de 2012

Service is always done promptly & finished when promised, service reps are courtious & thorough

Happy Traveler

3 de feb. de 2012

First let me say that I have purchased two KIA Amantis from Haddadd Kia and I have loved both of them. They are great road cars: for handling, comfort, low sound, and even economy. I have always had good service at Haddad, any concerns I had have always been dealt with swiftly and effectively, but since RJ has been my rep, service is even better. Because he is a people person. He is a true treasure for Haddad. I have never encountered a better service rep. Period. He truly cares for his clients. I trust him completely, and I think my car does too!

thegera

25 de ene. de 2012

I'm so excited due to I got my new car. My experince was pleasure, my wife and I are very happy and we want to say: "THANK YOU HADDAD TEAM" for your excellent service that you gave us during the buying process. Process was easy, when we requested the drive test they always were accessible, even when we requested it for 4 times!!. During our visit they offered us sodas, water, tacos, toys for my kid, excellent service Thank so much!! G.G

Ram Driver

17 de ene. de 2012

I want to say how happy I was with the customer service in the Service Department. Jay at the counter was very helpful and honestly sympathetic. Tom the Service Manager was very supportive also. They both felt that my service issue should have been covered by Chrysler and were diligent in pursuing it until they discovered a provision that covered the issue. I never felt any dishonesty or disingenuiness in any of my dealings with them. I was, and will continue to be grateful for their attitude during my warranty issue.

SUV owner

14 de ene. de 2012

I came onto the Kia service department because my vehicle downhill assist light and electronic stability control light stayed on. When I got here they took me right back, looked up my warranty, and had me fill out a contract in under 10 minutes. I had to leave my vehicle for a couple of hours because it was in a Saturday but they did have a very nice clean waiting area with a large flatscreen TV and a play area for small kids. My vehicle was still covered under warranty and Kia covered everything.

Rexdog

9 de ene. de 2012

Ive bought several new cars and a couple of used cars from Haddad's. I've always been taken care of. DE12312011

Kia Forte Koupe

5 de ene. de 2012

The service dept was very friendly and professional. I had my car repaired within an hour with no appt.

patsat

4 de ene. de 2012

I have purchased many automobiles over the years, but my experience with Haddad Dodge was one of the smoothest processes I've ever had. Once I chose the car I wanted, I was done with the deal in less than 2 hours. Thank you Haddad Dodge and thanks also to Mr. Victor Mirzai for his expertise in making the sale go quickly.

Mary Lou

3 de ene. de 2012

I had great service and the young man that took the information was very polite.The serviced the KIA was fast and efficient getting my vehicle back to me. Yes I will tell others the good service I got. I give it a 10.

Lelegirl

28 de dic. de 2011

They were prompt and completed the work quickly. I really appreciate that as my busy schedule does not allow for me to leave my car for long periods of time.

Melisa

15 de dic. de 2011

This was our first time for service, I must say I was a little nervous being that my Kia was making this horrible noise. In the past with other dealerships my experiences were not the best. The cause of the problem was very rarely found. However, my experience with Haddad was GREAT. My service writer was very knowledgeable and patient with my questions and concerns. I had two concerns with my vehicle as well as needing scheduled maintenance. I my vehicle was returned to me the same day! I would recommend everyone bring their new or used Kia to Haddad. Thanks again for a great experience.

Tamara

5 de dic. de 2011

Haddad Dodge is an excellent dealership from parts/service to purchasing a new vehical.

retired

5 de dic. de 2011

I took my 2011 dodge ram 2500 in for an oil change and tire rotation without an appointment. Service writer Richard Copeland took my order and told me that it might take a while to do. He called me in less than two hours and told me it was done. I was very satisfied with the service. I have never been dissatisfied at the dealership. Jerry O'Neal